GreenLeader Gold - Gold level
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At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com
Cleanliness
Location Rooms Service
Sleep Quality Value
They are concerned about following COVID rules; hygiene and social distancing
Food was ok.i would highly recommend to offer a better quality bread at breakfast,at least. Queques were awesome...
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I am a repeat guest of over 30+ years and this visit was even better.
I was allocated a room on the 7th floor with a pool view. The food was excellent. The hotel has a strict health and safety...
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all super super food super nice staff clouser to ocean .very clean. Room are very nice. 4 pools . 2 jackuzii. Special place pool for children . To ocean is very clouse n extra is from hotel bus...
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This hotel was fantastic, they went out of their way to make us feel safe during the pandemic and were great with us adults as well as our children. Very helpful and friendly, would definitely...
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Would not stay here again unfortunately due to Covid we were offered this hotel as an equal to the one we had booked?? No way near as equal!! Poor quality food! That was repeated all week pasta...
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Weve just got back from here a group of 14all family, lovely clean hotel, rooms really modern, covid measures in place, quite strict which was a good thing, food not so good we had a couple of fussy...
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First and formost i must say the hotel has an excellent Corona policy. Everything was arranged in details. Very good. Hotel has had a renovation. Rooms are nice although in my room i had a walk in...
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Stayed at this hotel a few times now always great want to return again this year does anyone know if it is open yet . The staff are really friendly at this hotel and animation is fantastic can't wait...
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We were a young couple that went. We got a room on the top floor all the way at the end of the corridor. We had all-inclusive, but when we decided to change, it wasn't possible. Bathroom walls were...
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We arrived at this hotel on Friday 13 th, and first impressions really good ,bright, clean modern . The dining room is large , someone has called it a canteen ! Well if you've been to the IKEA...
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The hotel and staff in general were very nice and polite. you can see that the hotel is new (or at least is just been refurbished). we stayed in a standard double room which is bigger than every...
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just got back from this hell hole the way the staff treat you after the lock down was contemptable utter disgrace and way over the top one member of management even had the temerity to tell me boris...
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In the following review, I am not commenting on the Covid-19 outbreak or the restrictions placed on hotel guests and guest facilities. These are understood and accepted. There is no excuse for the...
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I have just got back from a week stay here with my family. This hotel is fantastic value for money. The hotel itself has been recently refurbished and is great, our room was large, clean and...
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This hotel definitely surpassed expectations, could not fault it at all. The hotel itself was very clean and modern. The food was lovely with a great selection. The snack bar was always full with...
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We stayed here as a family of 4 during school holidays 6th February to 16th February.
Here is our views of the hotel;
Bedroom - Pros - modern, huge shower, plenty storage, one of the best hotel...
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Pros: the hotel has a great decoration in the lobby area, and the room I had was amazing, with a good view. Also really nice and professional staff.
Cons: the hotel is gigantic, so it's not really...
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We arrived here late February to stay for a week, when we got here it was quite late so we thought we had missed any chance on getting some tea, however the reception staff informed us we could leave...
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The hotel is as clean and welcoming as our previous 4 visits. The refurbishment is impressive and the hotel has not lost its personal touch. Special mention to the animation team and especially Ellie...
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Stayed here for a week in February half term week, quick and efficient check in, arrived just before evening meal ended so we were able to run down and get tea which was a bonus. The all inclusive...
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Stayed for a week with our 3 year old and could not have asked for much more for the money. Room was large and clean, pool areas tidy (cups and glasses are regularly collected). One heated outdoor...
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We chose the Abora Buenaventura mainly because it had recently been refurbished and matched our budget and requirements. We were not disappointed. The rooms are large and comfortable, the staff...
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Great for families, hotel is modern and spotless, great facilities for kids, good range of food and drinks, location is fab near the shops, bars and beach transfer 25 minutes from airport 24 hour all...
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Returned yesterday from only spending a week here thank god.
Rooms were clean and spacious & so was the Hotel & grounds.The staff all worked very hard, especially the animation team, Ania especially...
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We were a little bit concerned before arriving at the Hotel due to some of the poor reviews, but we had absolutely nothing to worry about. The hotel is exceptionally clean, staff are very friendly...
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We have just returned from a fabulous holiday at this hotel with our 2 boys(6 &3) and it is by far the best family holiday we have had. Hotel has just been refurbished and you can tell as it is so...
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This hotel is axing the food is out of this world the staff are helpfull in every way possible the hotel is super clean very family friendly I'm already looking forward to the next holiday here...
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My husband and myself spent three weeks at the Abora Buenaventura hotel, it is a lovely hotel. The grounds are kept immaculate, also the swimming pools. The large pool was heated which was a...
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Just back at the weekend from the fabulous Abora Buenaventura hotel in Playa del Ingles. Booked last minute but how lucky were we to find ourselves here, it’s a great hotel, fun and friendly. Our...
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We have stayed at the Buenaventura (in its many iterations) on many occasions over many years. We've always enjoyed ourselves and felt we were getting value for money.
In December we paid our first...
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We have been to this hotel at least 7 times but this was the first time we had been back since it was revamped.
This has had some big changes to it and it is a lot better especially for people with...
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Hi we are here at the moment, the check in was fast and efficient staff on reception very nice and know what they are doing, we where initially given room on 7th floor way out the way, good view but...
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Being regular visitors to Gran Canaria, we decided to treat our son and daughter and show how wonderful the island is.
This was our first time at this hotel but it was not disappointing.
Check in was...
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I stayed here years ago when it was IFA and decided to book again following the refurb.
I was impressed from the moment we arrived due to the modern reception area and pleasant staff.
I highly...
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We have been coming to this hotel for many years and now that it has been refurbished it's time to review it once more.
This is a very large hotel but the grounds have lots of separate areas to suit...
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My wife and I went for eleven nights ,the hotel was absolutely beautiful inside and out with two pools a quieter one to chill and a noiser one with pool games and entertainment all day .The only...
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had a lovely stay at the abora buenaventura,check in easy,rooks lovely and big,comfy beds,rooms cleaned and fresh towels everyday to a high standard,its a massive hotel and all the staff work very...
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We stayed just after Christmas and stayed for the New Year.
We booked the deluxe room which was located in a quieter area of the hotel.
We usually stay in Adult only hotels but this hotel was very...
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We stay for one week, in Luksus room. Its very clean, and nice room . Theres was velcoming red wine and Glass, slippers, gown and different Things in toilet artikles.
Nice bed to sleep in. The food...
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arrived 19th january just returned .hotel spotless staff amazing rooms nice n big we had deluxe room dressing gown slippers wine on arrivel my only gripe was the beans at breakfast wasnt hot was o...
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Just came back from a week at this hotel and a I wont be back. The Cleaner is a disgrace she does not leave toilet roll or clean rooms only makes bed also cleaner decided to take 1 of the room cards...
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The hotel has recently been renovated and looks good for it, the reception was bright, clean and spacious.
I booked an all-inclusive room but on arrive was offered an upgrade to a larger higher floor...
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lovely hotel set in nice grounds. room excellent ,nice firm bed .walk in shower ,telly showed two English speaking movie channels ,sky news ,BBC world news ,euro sport and sometimes BT Sport popped...
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Since our last visit the hotel has been renovated, The rooms are excellent as well as other areas.
Food (All Inclusive) was very good,
Service excellent. The location is very convenient, near the...
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Well I don't know who this Leslie Carter is who wrote a review a few days ago, but he needs glasses. All inclusive with Gordons gin. Smirnoff Vodka, Balentines whisky and much more. The food choices...
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My review will be a longer then usual because I just want to give a good picture of this place, to avoid others to have a disappointment.
We had chosen this hotel based on TripAdvisor reviews, but...
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As I sit here watching the animation team wrap up the stage for another night of astounding energy and performance I am propelled to leave this review. Lopesan Hotel group have done something that so...
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Great hotel, staff were very helpful and hotel was clean and tidy, i believe it was refurbished 2mths before my visit so all the rooms very fresh and clean, location is good not to far from the beach...
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Stayed a week here in January.
Had a brilliant time on all inclusive.
Room was fabulous,had great view of sunset in the red block.
Food great and plenty of choice.
Had more choices of dishes in one...
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We visited here in early December with friends. We upgraded our room which meant we had robes, slippers, a coffee maker and additional toiletries. Our friends had upgraded to a garden view room which...
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We have just come back from spending 2 weeks at Bueneventura the last time I reviewed this hotel it had a title of "Dont go anywhere else" and we had been going twice a year for the previous 3-4...
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What is wrong with people reviewing this hotel?
I was worried after reading reviews here for this hotel, that I had made a brutal mistake.
People that don’t rate this hotel shouldn’t come on...
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OMG what happened to the food? The hotel has renovated the walls and the bathrooms but forgot that the food is a very important part of the vacation. The food was just terrible. I would say, they...
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Myself and my daughter arrived at this hotel on 21st December. Check in was excellent. lovely Big room, plenty of cupboard space and lots of hangers. 3 pools all excellent. We were dreading going...
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We spent 10 nights here for Christmas eve and NYE with the family.
We found it quite poor for a 4 star establishment.
Parking is an issue as very small and always busy.
The rooms are very noisy...
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When I booked this hotel it was categorised as 4 star but it's far from 4 star.
Firstly the positives, the location is v good the rooms are excellent and staff are generally very pleasant.
The big...
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Where to start
been coming to Gran Canaria for over 20 years, up until a few years ago we have always stayed Self Catering. For the last couple of years we’ve stayed at Riu Papayus in PDi however...
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We came to get away from all the commercialism humdrum of the day...and choose this hotel for its availability and reviews. Absolutely wonderful, the transfer from the airport, the welcome at the...
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Poor to say the least. The food was very poor which other guests agreed. It seemed to be geared to all inclusive guests who were helping themselves to drinks and food. Being g half board I felt a...
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We staying a week in the hotel from 15th dec to 22nd as a family of 4 with 2 rooms.
The rooms were very spacious and modern, with small fridge to use and cupboard area, tv with about 4/5 English...
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If you want to smoke or have you & your children breathing second hand smoke all holiday, then you will love here. It’s sad to say this is our lasting memory but it is. There are some very good parts...
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This is our second and consecutive years to stay at the Buenaventura hotel. Really enjoyed Christmas 2018 there, but felt, whilst comfortable and good service, needed an update and refurb. Seems new...
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Good 3* hotel as advertised. Very good outside swimming pools and good bar.
The kitchen was OK, but some meats like steak or skewer were made in rush and under-cooked.
I would also add more variety...
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Overall this hotel was OK. But food quality let it down big time. Not bad choice at breakfast and lunch just not our taste but dinner time food was awful. I ate in restaurant once at night then ate...
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Lovely clean hotel staff always cleaning very modern decor the entertainment wasn't for me so stayed mainly at bar near reception food was fine we was all inclusive so could help our self to drinks...
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Visited for week before xmas, lovely modern rooms, hotel very clean, plenty of staff. Food good. Typical buffet A/I, gets bit boring after few days but not too much to fault other than the toaster...
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Have to say this is a wonderful hotel. The place is spotless.
The dining area is clean and pleasant and with the amount of people that go through in one, very good choice of warm and tasty food. I...
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Have to say that its an impressive hotel,and also a very large hotel,our room was on the very far side,which tbh is a bit of a walk.
The lifts around the hotel were very good and easily...
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We stayed for one week in early December - really nice hotel : spotlessly clean , absolutely brilliant staff and really good food and (unlimited) drink.
I would have given this 5 stars but for...
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We went as a group of five in three rooms. All inclusive and great value for money. Plenty of choice of breakfast items hot and cold, lunch was also plentiful as was dinner, never had to queue and...
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had read some reviews and was a bit worried. No need. Hotel was excellent. Very modern and bright. Every area was so clean. all the staff were friendly. It is a big hotel and could be busy at...
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Everything was great, location, cleanliness, service, rooms now have a fridge which they did not last year. My only negative is lack of choice in restaurant but I am a fussy eater. Breakfast would of...
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Be going to this hotel for 11 years the whole part of going to this hotel was Freddie bar great staffed but sadly the have turned it into a bar that wouldn't be out of place at a music festival...
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Excellent hotel - repeat visitor! Food and decor really good and location is convenient with hotel offering a quiet stay - room facilities are good - will return again - thank you for a wonderful time
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Been coming here for over 30 years. Lovely welcoming staff, Very clean hotel, nice decor , nice bedrooms and restaurant. However, there is now no ambiance at all during the evenings. If you just want...
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Just back after 1 week stay with newborn and young child. The rooms were lovely, TV only had 4 channels that were English which for a mum that is in the room early isn't great however would recommend...
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Nice hotel, nice location, nice food. But the restaurant was extremely noisy, like a canteen in a public building, and when eating outside, you sit next to smokers. If you want to sleep - or just...
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We recently booked a weeks familymoon after our wedding in October 2019. We honestly had a fantastic family holiday and the hotel was recently renovated so very fresh, clean and attentive staff...
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Really happy with our stay!. Made to feel really welcome at all times as the staff are so friendly and smiley. They are always happy to help. Great location it is only a 10 minute walk to the beach...
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Very big hotel, but good staff and reasonable food. Nice new furniture and decor. Location makes it easy to walk round in Playa del Ingles and nabour areas. Or by bus. Se used the hotel-bus to the...
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Stayed for a week B&B mid November. The hotel has been renovated but it's nowhere near finished yet. There's construction dust on all the floors, including the bedroom, and you frequently see workers...
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The Abora Buenaventura is a newly refurbished hotel, that now has a four star rating.
I have stayed at the hotel for holidays for the past 20 years.
We found the newly refurbished hotel looks as if...
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Staying here with my wife and my 2 year old daughter.
Hotel is immaculately clean. I mean immaculate. I couldn’t fault the cleanliness whatsoever. Can’t even say I seen one bit of litter.
Check in...
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Just back from a two week holiday and had a great time from start to finish, staff friendly, rooms spotless, there was plenty of food in the restaurant from breakfast to evening meal loads to chose...
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I would recommend this hotel without any exceptions. This property is still under renovation so I believe that high standard which they offer will even increase in the near future. Very good value...
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Looks like it could be a great hotel but supposedly been refurebed and reopened, but clearly not complet, lack of information across hotel, and many snagging items to complete make it look...
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This is a newly renovated hotel. The rooms are very up to date and cozy.
24/7 snackbar with fine varity of food.
Restaurents (morning lunch and dinner) are very very noisy, and food is in general...
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After the reconstruction most positive are the rooms, here the bed, matrace, pillow and cover! Bravo! We slept very good - and this is an important part of a good holiday.
We miss the Honolulu Bar...
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We’ve been coming to the Buenaventura for years now and were excited about seeing the refurb. We arrived on the Saturday after the Wednesday opening and understandably not everything was finished...
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Hotel has been recently refurbished so has a modern design to it currently. You can tell they have rushed this to get it completed as some of the finishes are not great. Workmen still finishing off...
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Amazing holiday.
Been in the hotel already 5 time and every time I enjoy.
The animation team are amazing, friendly.
Also Iva the person she work in the bar she absolutely amazing she still remember...
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Stayed here all inclusive for one week with my daughter
So glad only a week , main issue for hotel is lack of food choice and it was always cold , visited lots of other all inclusive hotels with...
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Nice hotel in a nice location. The hotel offers offers for all age groups. Nice to find places of peace and quiet in the pool area. Children and entertainment are on one side of the main building and...
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On a 7 day family holiday I do not have very much bad to say about the hotel or the staff as both the room was very clean and well presented and all of the communal areas. However they do have a rule...
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We stayed at the Abora with a family group of 8, including elderly Grandparents and 2 children, following the recent refurb and unfortunately it did not meet with expectation.
On arriving at the...
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I stayed here last month on all inclusive basis. On arrival I had a very friendly greeting from the receptionist. The hotel has recently been refurbished To a very high standard. The room I had was...
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A very nice comfortable hotel. Beds were comfortable and rooms have air conditioning.
Food was great with lots of choice and snack bar throughout the day. Good entertainment. Staff very friendly...
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The hotel on arrival was beautifully decorated after its recent refurbishment, We arrived at 2am to a speedy check in and snacks and drinks still available. The hotel room was beautifully decorated...
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One holiday with the family and never before have a stayed in a hotel, were the children can’t stay all day having fun in the pools. When you arrive you think what lovely pool areas and then you...
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Last stayed here in 2015. The hotel has been revamped and facelifted since then for the better. The interior is modern, airy, bright and up to date. Rooms are lovely. Spacious and modern, several...
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Rooms are clean and fresh. It had a modern look. The beds were very good. The all inclusive food was also ok. Specially the breakfast buffet was top. Everything you ever dreamed of was there. The...
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Dear Abora Lopesan Management
Please can one of you go for a swim in your freezing cold swimming pools and hopefully realise why only 1% of your guests decides to have a swim.
Seriously I have never...
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At first glance the hotel looks really nice, but when you look closer the renovation is poorly executed. Smudgy painting on the carpets, on the lists and other things.
The cleaning was terrible in...
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Reception staff were quite rude and unhelpful when checking in. Pools were freezing could do with heated pools, also needing a bit of work on floor tiles inside the pool as my son cut his foot on...
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great all inclusive, many swimming pools,bars at pools, jacuzzi next to pools, shows every en=vning, games for small and big next to pools or in water, the only bad about hotel is that is a big hotel...
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It's very nice place for the familys. Good organized and friendly staff. We happy to spend our holiday time Buenaventura Hotel. Mini clubs. Mini disco it's was best time for our kids 🥰 5 stars form...
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Just returned from a 7 night stay at Easter with the family and it was excellent. Massive complex which is about to be shut while they refurb it. I had read this before going and was wondering what...
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On arrival we where very happy with the hotel. The only issue we had is the walk to room was a distance, although we did have cases it was not an issue. The room was very clean but dark unless the...
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We had a great time here made my holiday easy with there been just me and my 6 year old. We stayed all inclusive. The food was ok wasn’t a great choice but we eat every night. The drinks was great...
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very friendly personal and animation team in a hotel with a lot of out/insithe games, good food/drink, every day variabler, divingschool ,super cozy, 900m near the beach with lot of shops and...
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BETTER THEN EXPECTED!!
We had our holiday from 7th - 18th April and we couldn’t be more pleased with our first jet2 experience.
From the moment we arrived the staff were very helpful and friendly...
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good services personal and cleaning pool area. The services are goods. The night offer to spend the time was not very great. The shows start and finished early. The cleaning rooms was good. The...
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Fantastic animation team! We took our 5 year old daughter and she loved every minute. Nothing was too much for the staff and everyone was extremely helpful and friendly. A lovely hotel with lovely...
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This is a fantastic hotel for families. It is exceptionally clean, the staff are very polite and helpful and the entertainment team work tirelessly to make sure everyone feels welcome and has a great...
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No complaints atall, superfriendly staff, family friendly and great entertaiment during days aswell as evenings. The hotel provides something for all, kids and grandpas, mothers and teenagers. I...
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I would recommend this hotel to all of my friends. We had a great week.
The hotel was perfect for us. The food was great with tonnes of choice. The staff were all really friendly, welcoming and...
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Friendly hotel with food food and drinks, very clean and close to main area of everything staff very Helpful, only bad thing is you have to now pay for towels and if you want them changed you have to...
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We visited the hotel for one week commencing 29th March on an all inclusive basis. We emailed our preferences regarding room and indicating mobility issues. These were given the appropriate attention...
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Hotel was large around 900 bedrooms on 8 floors, found room to be adequate for what we wanted, comfortable bed with an extra pull out Divan if requires, fair space wardrobes for two of us. We were on...
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Amid the huge complex,tucked away,not so far from the towering palm tree lined pool is the British Bar.
Considering the swathe of all inclusive gastronomy and refreshments here,nothing beats the...
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We got given a quiet garden view room.
We were very happy with that.
Beautiful and well kept gardens with sunbeds an mattresses. Very relaxing sunbathing.
Food was ok, very similar to other...
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My first two days was half board, Then I upgraded to full board, As I've never been on full board ever I didn't know that you can have your drinks included, I paid all week for our drinks, Our hotel...
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The hotel was very clean throughout. Our room was spacious I liked the colour scheme and I understand it is having a refurb. The pool, terrace and garden is fab. Plenty of entertainment and good food.
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Just returned from a week at this hotel on a half board basis.
On the whole, very pleased. Good selection nice food although a bit manic at breakfast as with a lot of buffet style dining rooms.
Nice...
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So when we arrived the reception told us to go for food as lunch was ending which was nice. When we arrived back we got our keys and vaguely got told where our room was, but no other information...
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On the positive side. The food was fresh and good. The staff was friendly and courteous. On the negative side. The electronic passes to get into rooms failed to work too often. During our 7...
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We (a family of 3) stayed at the IFA Buenaventura Hotel in March 2019 for two weeks. The hotel is closing at the end of April 2019 to undergo a much needed extensive refurbishment which will include...
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Room cleaning great.
Horrible food
Excellent sympathy
Top Location
Swimming pools
All Inclusive bar great
animation Good and dear
Good rooms
good accesses
Snacks
Super friendly employees
Water from...
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Very crowdy hotel. Finding a decent table at the restaurant is a challenge... The food buffet is good though.
The pools are freezing cold. We went there in November and we really couldn't even dip...
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Very good 3 stars hotel may need a little upgrading paint and some fixtures dated otherwise fine clean throughout we we're all inclusive the meals excellent plenty of choice the beers wine and...
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I will recomend this hotel to my friends.I meet there friendly ,polite staff,clean,spacious room with sunny balcony ,a great variety of food ,calm garden with sunbeds to relax in. Hotel is situated...
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Lovely clean hotel and excellent value. The staff are so friendly. The animation team especially Ellie are the best in any hotel we have ever visited. We spent a wonderful week in February at the...
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Stayed here as part of a cycling trip. Well positioned for cycle routes out of town. Large hotel. Efficiently run, effective dining room with plenty of space and wide variety of food. Reasonable...
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This hotel although showing signs of age it was just right for our relaxing winter break. The room was large and spotlessly clean. The food was a buffet, the choice was well varied and quality. There...
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Just returned from a weeks all inclusive. We have no complaints. We had a fantastic time. Hotel is spotless. Food good and varied. Pool area and gardens beautiful.Staff especially the entertainment...
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Just come back from a week at this brilliant hotel everone from the housekeeper through to to waiters and serving staff were second to none they couldn't do enough for us the hotel was spotless...
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Why second time in Buenaventura? Because we like its location in Playa del Ingles. The rooms and beds also. I was, nevertheless, a bit reluctant. The first time we did not like the attitude of the...
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We had a fab time at this hotel. All the staff are fantastic. The entertainment staff are sure to get you involved. Due to be refurbished this year, can't wait to go back and see what it's like...
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from the moment we walked in we felt welcome at the hotel, the animation team are a credit to the hotel especially Matt and Tamara who went out of they way to make us feel at home and had a good...
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Went in February for my birthday, Hotel was a bit dated but is being upgraded ready for next October, not sure when they start. Rooms were spacious and comfortable, buffet meals were good. 2 pools...
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We stayed February 2019 for 7 nights all-inclusive. Overall, a good experience for what we paid. Food and drink were good and all staff helpful. Pools and sunbeds and ents staff all good. Rooms were...
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Lovely accommodation with beautiful gardens set around a dated but still lovely hotel, our room was on the ground floor with a view over the pool and grounds and the room was adequate but no kettle...
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We stay at the IFA Buenaventura in Feb 2019 and had a wonderful time ,all the staff were very friendly and helpful and the animation team never stops, they are always on the go. When we arrived at...
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Good price / quality ratio. The breakfast buffet was good and extensive. The evening meal was fine, often the same and not always hot. The staff were very friendly and helpful.
We have had a very...
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Really nice hotel with friendly stuff, two big pools (one with animation program and one quite too relax), breakfast and dinner was excellent! Cocktails (for non all incl) at the bar were tasty but a...
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We have just returned from a three week stay in this hotel and have had a wonderful time. The rooms are spacious and comfortable, with the best shower we have ever had. The hotel is clean and...
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Leaving aside we know the rooms need updating, which is being done this year - what a fabulous hotel - friendly staff from the minute you arrive, reception, managers, waiters and cleaners all want to...
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Second time at this hotel and again we had a good time. We are a family of 4 kids 4&2 and enjoyed our week. Staff can't do enough for you and animation team very friendly and the show's they do were...
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Normally stay at 4 star hotels,but took a chance with Buenaventura because of reviews. So glad we did, the hotel is in a great location,food is excellent,animation team night time shows were...
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11 of us, 3 families, meet up at the IFA Buenaventura last week. As the organiser I was a little concerned that my choice of hotel was going to be OK. I needed of worried, from the moment we...
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Just returned from a week at IFA Buenaventura. We loved it! Special thanks to the fabulous Animation team. They were great with all our group and the reason we only left the hotel twice all...
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I do not! Repeat do not! Recommend this hotel! It was not understanding to the issue that occurred to us at the very beginning of our hotel! Making us pay little of £1000 out of our pockets that we...
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Nice hotel, typical beach hotel. Lovely breakfast buffet and OK for dinner.
Room was nice and spacious, clean.
The only thing that we are very disappointed with is we didn’t want all inclusive as we...
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all inclusive: good breakfast, lunch and dinner. the drinks also good. Hospatility is high level.
rooms: dated but very clean, very much space
pool: very clean but the water was little to...
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Great hotel had an amazing holiday. The Animation team made our holiday they put so much work in and care about the guests. We had no need to leave the hotel as they had activities all day and made...
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Daniel & Melissa from the Entertainment team are world class. I cannot rate them high enough. They provided us with fantastic fun all holiday long. We stayed for 2 weeks and each day they made our...
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Staff excellent, hotel closes this April for refurbishment for six months.
So as the hotel stands now its tired, so it's unfair to judge now.
Need to wait for it's reopening in october before it can...
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When we arrived it was quite late so we received a little bag and there was sandwich, fruit and drink which is really nice of them. The beds was uncomfortable very had I couldn’t sleep proper, but me...
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Really enjoyed the stay, decent location. Easy to get Beach and shops. Food is the standard buffet with a decent variety. Pools are nice, entertainment is very good. Overall a nice place and holiday...
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We have been coming to this hotel for around 7 years. Never had a problem until this year. Our booking had been made and upon arrival due to a clerical error we were told we would need to pay an...
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2019. Januar, IFA Buenaventura Hotel, a quick feedback:
--positive: beautiful 3* hotel, very impressive garden, palm trees, foods are fantastic with a great selection, fresh local fruit, big room...
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we have stayed our 4th time in ifa buenaventura and again animation team was superb thanks for them , rest of the staff is very friendly and nice aswell , rooms a bit outdated but they are going to...
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Stayed in this hotel on our recent trip to Gran Canaria (24-31/01/2019). The rooms were spacious and having two large pool areas meant there were pretty much always sunbeds available (although it was...
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Thoroughly impressed.All staff in dinner restaurant were so nice and polite, always smiling and happy to help. Great service and a great experience! The food was well presented with lots of choice...
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We have just returned from 3 weeks at this hotel, and we had a fabulous time , the rooms are basic but comfortable and cleaned to a high standard every day . The food is good , plenty of choice...
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Currently at hotel on half board be aware dinner does not include water be prepared to pay for it
Have travelled world wide and this is the first time asked to pay for draught mineral...
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Absolutely lovely hotel everyone very friendly and great entertainment and staff. Very and highly recommended. Pool heated and so many sun beds to relax on. So much food to choose from and all the...
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Stayed 10th to 20th January..... Similar time to last year... Bumped into couple from Belfast and 4 couples from Germany who were at hotel last year.... I sent an e-mail to IFA hotels asking for 2...
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Just returned from this hotel where we stayed for 9 nights, on arrival we were allocated are rooms then told if we hurried we would make lunch which we did and it was ok finding the room was another...
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I stayed here just before Christmas 2018 with my wife & 3 year old son. this is genuinely one of the friendliest, cleanest places I have ever stayed in. the staff were so helpful and friendly. while...
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Food here was nice enough. Plenty to chose from though 2 weeks it did get slightly repetitive. Think rabbit was the main meal 3 times in 2 weeks. Drinks were nice enough and on a proper pint glass...
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i love this hotel iv been there 5 times,food nice staff lovely and the entertainment team fab,shame its not open in sept 2019 cause i be there again,the pools are nice,the hotel is central from the...
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A great weeks holiday excellent all round reception staff couldn’t be better clean rooms every day great food and entertainment clean grounds and pool area excellent value 3 star hotel I have paid...
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Big and good hotel. Friendly staff and very good kitchen. Fantastic animation programm. To minus - there is loud music till late hours almost every day and they should prepare more sitting places for...
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Im not a fan of these big resorts! Overall this hotel is ok! If i get a good deal in the future i wouldnt hesitate to come here again!
The food is actually very good and lots of choises! This is a...
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I had a fantastic time at IFA Buenaventura, it was all very clean and tidy, all the staff were nice and friendly. The food was brilliant even at the snack bar (and the cocktails were fantastic too...
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A long weekend stay Friday to Monday at this hotel all inclusive. This place ticked all the boxes close to the centre a 5 euro taxi ride from the Yumbo Centre. Food was the usual fare buffet style...
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Here presently for a week on my own recovering from shoulder surgery.never in canaries before. Researched hotel on TripAdvisor. Look more at the positives rather than negatives.yes it needs upgrading...
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Had a lovely time. Place was very clean rooms spacious. Staff lovely . Food good . Sunbeds available Central . Only negatives pool freezing . We were situated in front of the noisy pool and found...
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It’s big, busy and loud. This type of hotel is not really my thing but if it’s yours then you can’t fault the place.
They do what they do well.
We went for a week half board over Christmas.
The...
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just needs a good lick of paint here and there I do believe it's closing for 6 months next April. was there over Christmas plenty of food and all inclusive drinks.
the animation team work so hard and...
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The Animation staff were brilliant all week. Very entertaining and friendly for all ages. Brilliant family hotel. Once the rooms have been updated in April this will be a brilliant value for money...
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another great Christmas holiday at IFA Buenaventura hotel the 2nd year running and it was as good as last year we had room 639 witch is over restaurant looking out at the quiet pool room was always...
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This hotel is very large rooms out dated long walk to get to rooms , entertainment is only youths messing about same most nights not a place for none smokers it’s everywhere.food is only just ok you...
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Our room was on the first floor a short distance from reception. Check in was fast and efficient. We paid for the room safe which was worth the €14 for the week. The same cost was for having WiFi in...
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Nice, but aged hotel. The stuff if nice and friendly. Buffet is ok, can be better.
Horrible if you get outside. Every third table is a smoker. There are no special areas for smokers. So outside...
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I arrived home yesterday having spent another great two weeks at IFA Buenaventura on an all inclusive basis.
The staff are all very friendly and professional. The food is very good and there is...
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So where do I Start, first of all it states FAMILY FREINDLY hotel in the brochure and on the website when it is far from this. Their version of family friendly is put your children in the kids club...
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We booked for this hotel on an all-inclusive deal for the two of us and our 2-year-old son, as well as my wife's parents.
When we first arrived the staff were extremely friendly, and all made a big...
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It’s a what older hotel.The rooms are clean but not modern.The facilities are good, Nice swimmingpool.The entertainmentstaff was very kind and enthousiast. At the end of april the hotel closed for a...
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It can be a bit of a walk to the reception etc. but its not a problem when you have had a few beers.Apparently its going to be closed next year from April to October for a large refurbishment...
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This hotel is brilliant as it suits everyone from young couples, families and even older people. It caters for them the entertainment is brilliant and there is something different on every night. The...
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Freindly reception.Rooms a bit dated.Pool area crowded but lovely.Animation team omg they were awful when people say no they dont want to join in there silly games they should that no means...
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Although the hotel room was very spacious an comfortable the food was not so enjoyable staff not so friendly , drinks were not always as ordered when you finally got them (we were all inclusive...
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Rooms very dated with no air conditioning food very repetive and cold. Staff very friendly and accommodating loved the animation team very bubbly tried get everyone involved something for everyone...
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We had a brill time at this hotel. We travelled as a family of 3 including a teenager.
Check in was painless and quick.
Rooms are basic but large and comfy. Our room had twin beds instead of a...
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on arrival we were checking in , the lady at desk said the Resturant was closing in 15 minutes so go and get some lunch and check in once you,ve ate which we all though was a nice start to our...
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I would say that the Animation team was very poor more for play school children, they even behaved like little children screaming shouting and very irritating. Normally about 3 o'clock we would go...
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This hotel along with the reps at thomas Cooke are a joke had to move hotels because the room was unsafe complained they did nothing accept put a bed in the middle of the room
The manager wasn’t...
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We visited this hotel for two weeks from 2 November 2018 and would have to say that the stay was most enjoyable. Before travelling we had looked at many of the reviews on Trip Advisor and were in...
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Recently stayed here for a week while in Gran Canaria. Really good location for access to the beach and shopping centres without being on a main road.
Our room was a good size with a sea view on the...
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Have stopped here several times over the years and so booked again immediately after my stay in May which was great.
Unfortunately I have been informed by my travel agent that it is to close next May...
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The whole Team are a credit to the Hotel as we have experience on our previous visits. Reception staff friendly and efficient. Bar & waiters work very hard and always want to provide a quick and...
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We spent a week at this hotel. Booked a double room with extra bed for our 9 yr old son when we arrived we got given a twin bed with an old, uncomfortable and knackered looking sofa bed. We...
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fantastic hotel the food was really nice and the entertainment was exellent! not far from the beach and the pools and cleaned and tested every day! the food was fantastic and the choice of food is...
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Hotel is very basic, no air condition in rooms that’s €6 a day extra, no mini fridge in rooms that’s €6 a day extra, to use the safe in the room it’s €6 a day, for WiFi it’s €6 a day. The hotel calls...
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Please ignore the negative reviews!!!! Just come back from an amazing holiday in this fab hotel. Where do I start receptionists always helpful the food WOW so much choice from salads to roast...
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I stayed in this hotel 7 nights, beautiful entrance and reception area and friendly desk staff. Rooms are clean but basic although they were in the process of refurbishing the rooms, or so I heard...
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The animation team were brilliant. My issue was the hotel manager after my 5 year old cutting her foot for the 3rd time that day I wanted to speak with a manager in which I waited for no one came...
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My wife and I enjoyed a week in the Buenaventura hotel from 25th October - 1st November.
I've got to say, I can't really understand the negative comments on here about this place, It is as...
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Arrived on the 5th Nov 2018 from the first impressions looked a lovely place when got inside I was amazed how big it was I greeted by lovely receptionist and was very welcoming was given my room key...
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I am currently staying in this hotel. We are half way through our week and I feel the need to write the review already after the incredibly rude staff we encountered just now. We got back to our room...
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We stayed here from the 15th October for a week and have never stayed in such a huge hotel. What a surprise! The staff were really helpful, we arrived with only 20 minutes of lunch time left, but we...
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Amazing how such a huge hotel operates so smoothly! Puts many a smaller place to shame. If I return to playa del ingles I would return to this hotel without doubt! Location superb as well, decent for...
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We stayed at the IFA Buenaventura for a week. Food was ok. Much of the same everyday. And not very hot
Not much for my fussy 9 year old.
The animation team as they are called are very loud and not...
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Big hotel all the hotel staff are very friendly. Food & drink ok typical all inclusive could always find something to eat. Nice big room nice big balcony but no Aircon so could be a bit hot in the...
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Our family spent 2 weeks in this hotel and had such a lovely time. The staff were super nice and the animation team was the best I've ever encountered.The rooms are big, a little bit old but they...
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Me and my partner had our first holiday here, and couldn’t have booked a better place. The staff was very kind and helpful, the food was lovely and there was plenty of bed around the pool to avoid...
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When we arrived we knew it was going to be very busy. We arrived early evening so decided to have dinner around 8pm. It was like a cattle market and no space. For the size of the hotel the dining...
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I am writing this review from a sunlounger by the hotel pool and hopefully I can allay fears that people may have reading some of the reviews on here. Now to address some common complaints:-
- This...
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I travelled with a group of 13, ranging from 1 years old to 60's.
Rooms -
Lots of reviews state the rooms are dated, however I don't believe they were that bad. What do people expect from a 3...
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We stayed here not by choice but because our hotel was overbooked, if we had read reviews on this hotel we would definitely not choose to stay here, it is the very opposite of our type of...
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Visited this hotel with my daughter for a short 4 day getaway.
Very warm welcome, lovely very large room.
Great pool area, lots of sunbeds.
Food usual all inclusive but was hot and had something...
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We are here now at the Buenaventura and have been here 4 days out of our weeks stay.
We knew when we booked that it was a 3 star all inclusive hotel, that the all inclusive drinks stopped at 11pm...
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We had a great weeks holiday with you. We loved everything about the hotel from the vast variety of food options, the AMAZING entertainment team who made my holiday, the all inclusive package and...
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A little daunted to start with as the hotel is huge but there is plenty of room for everyone. Rooms large with huge balcony which we kept well cleaned. Restaurants never over crowded but they do ask...
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What a great holiday. The room was good, clean and quiet.
The food was nice and the staff were very helpful.especially the reception team.
They have the best animation team we have ever seen. They...
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Well were do i start. We booked through Thomas cook, who we have been with before so was expecting a good hotel for price we paid. So when arriving we saw entrance saying 3 stars so where a bit...
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Good disabled access plus chair for the pool and area allocated for wheelchairs users for sunbeds which was why i picked this hotel because my young daughter is in a wheelchair but thats the good...
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I would just like to say what a wonderful hotel this is for all age groups. The staff could not do enough for us to feel looked after and welcomed, we also arrived quite late into the hotel and on...
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spent 10 nights here totally enjoyed it went all inclusive food was ample rooms clean but hot (knew was no air con so hired a fan ) staff were great . hotel is dated but upgrade is imminent...
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Just back after a great time. Food very good plenty to choose from. Snack bar was fantastic used it a lot instead of going in for lunch. Rooms nice and clean. Rented a air con unit well worth it...
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Stayed here as a family of 3 for a week in july. Hotel was clean rooms cleaned daily towels also changed.
Animation team were amazing ,happy and friendly. Made you smile all day long plus there...
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Stayed here from 15th Sept.for 10 nights. Slightly concerned after reading 1 or 2 really negative reviews. Shouldn't have worried! These reviews obviously sent in by people who would never be...
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Felt I needed to do a review of this hotel after reading some negative reviews.
The hotel is large and slightly tired but rooms large and clean with a large balcony. There is no air con but can hire...
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A slightly long review, but true assessment.
Having stayed here a couple of weeks ago, I am not sure what some people's reviews came about. Yes it is a huge hotel, yes getting a sun bed is...
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Visited hotel buenaventura from 18th September for 9 nights. With family & friends this was my second time at this hotel & yet again had a great time. Before travelling I had emailed hotel requesting...
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Had yet another enjoyable stay at the Buenaventura. Was as always very nice. Good weather, blue skies, nice sunshine to sunbath in. Food so vast and variable. Great room. Kept so clean and nice...
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I returned from this hotel last week.
Ifa Buenaventura it is an old hotel with an old furniture in the lobby and in the rooms but clean, very clean.
The food was very good and diversified.
We had...
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had a great week at ifa bunaventura. the animation team , food, drink , weather , entertainment , pools were all fab, only downside was no air con or fridge but we survived. also visited the...
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This is a very big hotel. Too many rooms compared to the public areas. Breakfast and dinner buffet is very crowded. Hard to get a sunbed by the pool (you have to be up very early to get one). Same...
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What a wonderful holiday.
On arrival when checking in we gave all our details/info to Jose and as it was 9.15pm and the restaurant closed at 9.30pm he arranged for our cases to be put in the...
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I have just returned home after a two week stay in this hotel with my partner. It is the second time we have stayed here and thoroughly enjoyed it. We booked through Jet2 which included 9 days access...
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We loved the hotel, it was busy and there was the morning rush for sunbeds, however if there's only a couple of you or your not fussed where you are round the pool, its always easy to find a couple...
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We have just come back from Gran Canaria after a week.
We arrived late with food provided when we got there. Was greeted by friendly staff who served us promptly.
Pros:
- Food was always fresh and...
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The hotel and rooms were very nice, however some staff are not interested in helping you and this is the front staff .The food is not very good you get the same nearly every day. I would place this...
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We have just arrived back from staying at this hotel for a week as a family of 3 adults.
Overall the hotel was clean and the staff were usually friendly but the food was very basic and there is no...
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I came here with my 2 friends for my birthday, for our first girls holiday. Our plan was to come on holiday just for a nice time to relax and get away from reality back in England. We arrived to the...
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I only lasted 2 days at this hotel, very old dated no air con or fridge. Your website is very misleading it’s says sea view there hasn’t been a sea view from this hotel for 30 years the area is now...
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Just returned from a week at this hotel. The rooms were very clean, spacious with a large balcony. As there was no A/C we had to keep our balcony door open at night. Although the balcony was large...
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Had a fantastic week here. The hotel was ok, noisy (without air conditioner windows constantly open), a big walk from the beach, average rooms, so why 5?
Because we knew it all before, so pay...
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Hi. We returned frome the Buenaventura on Saturday. Had an amazing 11 nights with our 5 year old daughter.
We read some really poor reviews before we travelled, was slightly worried as we had...
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Me my partner and my 8 year old son stayed here from 30th August for a week and well what can I say??? Just wow we had the most amazing holiday ever!!!! There was plenty to do through the day and...
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Stay here with my husband and 5 year old son. The hotel was very clean and lots to do. The pools were told and clean.
Food was nice with lots to choose from. There were some really rude people...
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Thank you for making me holiday so memorable from the front desk who were welcoming to the housekeeping who were cheerful and happy all the time and the entertainment staff who did a fantastic job I...
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Currently staying in this hotel with my husband and 2 year old. I have experienced many 4/5 stars and was slightly worried reading the bad review. Which now I really can't understand.
This...
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Went on holiday with family and friends - 18 of us in total. What can I say - we were all completely catered for - all the staff were fab - the animation team were brilliant- evening entertainment...
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This was our 1st trip abroad as a family, our kids of 6 and 3 loved it.
We had a room on the bottom floor next to the quiet pool and restaurant. The room itself was lovely and clean, the beds were...
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I could not fault this hotel from start to finish me and my boyfriend (both in late 20’s) had the best holiday!
Do not take any notice of the bad reviews, people are just being fussy and looking for...
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Second time that me and my family have used this hotel and would recommend for any one visiting playa del Ingles. The only downside to this hotel is there's no air conditioning in the rooms. But...
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Simple the best Holidays i have ever had with my family.Comfortable and welcoming Hotel, also very beauty and close to the beach.Many services available inside and outside the hotel.Very simpatic and...
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We are a family of 4 that stayed at this hotel for 2 weeks and we thoroughly enjoyed it!! The hotel is clean everywhere, staff are very friendly, it’s in a great location and there is food for...
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My husband and I with our 2 children did not hesitate to rebook at the IFA Buenaventura for 2018 after our stay in 2015. This time we brought more family with us a total of 10, and I'm glad we did as...
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We left this hotel today (28th August 2018) and found it to be excellent in every way apart from certain people who stay there.
We arrived at 9pm and were told to put our suitcases straight in the...
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Im still at the hotek x
We are having a lovely stay at this hotel. Food is great, drinks great with a waiter service to the table also comes in a lovely glass not your usual plastic glass. The...
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I stayed at this hotel with my 2 daughters (17 & 19) in a twin room all inclusive for 11 days.
The rooms are spacious with plenty of storage. The shower is easy to use and again the bathroom is...
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I stayed at this hotel for a week with my friend's all 22 year old girls and it was perfect, the hotel has everything and great value for money but you will have to get up at 7:30 for a sunbed and no...
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Pros:- very nice breakfast;- pool water temperature;- with all inclusive service you have food and drink all the time which is nice when you have children;- nice hotel for families;- free bus service...
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Myself , my husband and our two sons aged 6 and 10years have just had a fantastic stay here ! The staff work so hard to ensure you have a great stay, especially the wait staff and cleaners. The rooms...
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the hotel was very good, very clean, good selection of food, no airconditioning but we took two small fans which was enough at night, entertainment could have been a bit better and varied, but on the...
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My first impression of this hotel, on arriving, was that it was large and impersonal, but happily the friendly and hardworking dining room and reception staff and cleaners proved this to be...
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The hotel is in a good location. I stayed in this hotel 4 years ago and the quality and variety of food has declined dramatically, it was very repetitive especially the lunch. The evening...
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Very good hotel. Friendly staff, entertainment staff are excellent and always on the move. Rooms were ok, a small fridge would have been nice. Feeding time is chaotic as is the dinner choices, my...
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This is a great hotel for anyone food is good drink is good staff are great they work hard beds OK entertainment is great all I can say about staff is they all work hard get a fan and safe for the...
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Don't listen to the negative reviews, a holiday is what you make it. I feel some people won't be happy if they are not complaining. Hotel is big so you have to be patient sometimes at meal times, but...
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Just back from my 3rd trip to this lovely hotel.
It was a big family break from grandmother all to way down to a 3 year old. There is something here for every one.
The entertainment staff work so...
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We choose this hotel every year and will continue to do so until the children out grow it, the location is perfect, the beach is a 15 min walk or there is a free bus should you choose.
The rooms are...
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We were her in July for a week. Couldn't get a sunbed one single day - even when going down at 8am to try. Everyone accepts that people reserve the best located beds but there really should be enough...
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the rooms were adequate enough storage space , they were cleaned everyday the staff worked tirelessly to keep it that way , food was the standard you expect from all inclusive although the dining...
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Firstly a lot of negative reviews from pissed off Brits who cannot get loads of Lager and Sunbeds in the Morning! We loved our stay and could not fault the hotel it's only a 3 star after all!
I had...
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Went here for 10 days with my 3 children and a group of friends!!!Loved it,the entertainment is brilliant,the team are fantastic,my kids loved them!!! Rooms nice and big,loads of storage and very...
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The hotel was very clean and tidy with all the resources you could need but the food really needs to be improved with more dietary offers for vegetarians and people who are gluten free but besides...
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Spent 1 week all inclusive- 2adults, 2children
Sunbed War is real- never experienced this in my life you have literally got to be down there by half 7 to get a bed. People “queue” there is even a...
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Ok All. The good, and bad reviews are expected. But there hasn't been one reply from the management, or even the owners of this hotel whatsoever. To be honest theyre not bothered what reviews they...
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We are currently here on holiday .i am surprised to at some reviews , firstly this is a 3 star hotel ! Not 5 star!
Decor - it is dated but clean our room and hotel is clean and tidy .
Food - I am...
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Not what we expected. If want air con. A kettle and a safe it cost nearly a 100 euro a week.food is poor .only 1 diffrent meal every night. Is barley warm. Breakfast be best part or snack bar is...
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Spent a week here recently with wife, daughter and her friend. Found the hotel to be really good, the place is huge but the staff work wonders keeping it clean. The animation team worked tirelessly...
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I am staying at this hotel with family. We came out on two flights 2 days apart. The first 2 rooms were fine. Late last night the last person flew out. We had an issue with the shower in the room and...
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We have just returned home yesterday from 10 nights at this hotel. To say we was let down is an understatement. On check in we was told nothing other than how to get to our room. No other information...
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This is now our 4th time at this hotel and it remains a firm favourite. This hotel’s obvious goal is to make sure you have a fab holiday and they certainly achieve that. The food is varied and...
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We have just enjoyed a week long stay with two children 3&5. We were given one of the rooms overlooking the main pool, which when we arrived at half 9 was very noisy and our first thought was how are...
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Where to start
We ended up at this hotel after Jet2holidays moved us from the ifa continental hotel because renovations where not up to their standard to which we investigated while on holiday and...
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My friend and I visited this hotel for 1 week all inclusive. We had seen negative reviews for this hotel before arriving and worried it was going to ruin our holiday. We are sad to say that our...
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My boyfriend and i have just returned from our stay in Hotel IFA Buenaventura. We are a young British couple in our early 20’s. We stayed on an all inclusive basis for 7 nights.
Overall a very...
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I loved the entertainment team.There is nothing to fault them on, they went the extra mile every day. My grandchildren. loved them all. My disabled husband and myself and 6 of our children and...
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I have stayed in many hotels in the canaries ranging from 2* to 4* and would like to say before anyone thinks I expect 5* on a cheap budget this is not the case, but I honestly have never been...
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Hotel is really good foods good bit dated great pools but No air con and they do state you can rent air con which is actually a desk fan other than that it's a really good hotel can't think of...
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My partner and I (Aged 49 & 51) travelled for 11 nights / 12 days between the 14th - 26th of June 2018 staying on a half-board basis; This is an honest and unbiased review of our findings and...
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This hotel is in the most perfect location for playa del ingles night life being right next to kasbah and a ten min walk to yumbo. I wasn’t very impressed with the food but it wasn’t terrible. There...
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Went to this hotel as a group of 16, all were very dissatisfied with the food, no choice for vegetarians,food flavourless and bland. All the group choose to eat out rather than eat there. Meat...
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We stayed as family of 4 travelling with jet2 in June. The first night we stayed in a great sea view room but it was too far from the reception area so we changed rooms in the morning. Staff are are...
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We sWe stayed here for 2 weeks from June 17th. We were welcomed and given an amazing room on the 8th floor with pool and sea views. The rooms are large and very clean. Our room overlooked the evening...
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Continually had to return to Reception to get new room key cards as they stopped working - and as our room was approx. 308 steps away from the list it was a mission every time!!! Food was good, rooms...
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Myself and my fiance have just returned from a 2 weeks all inclusive stay at his hotel. We were transferred to this hotel after our original booked hotel was being refurbished but it was a fabulous...
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Pros
Fantastic Animation Team
Rooms spacious and very clean
All inclusive food very good
Staff very friendly from reception .bar staff cleaners etc etc
Cons
Not enough sunbeds
Choice of cocktails...
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Returned this morning from a brilliant 2 weeks holiday.
Firstly I'm going to say after reading some previous reviews, if you want a 5* hotel then pay the price and stay somewhere else..
The hotel,the...
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We went on our first family holiday with our 3 year old girl and it was the best, hotel is lovely, entertainment is outstanding, like other people have said various choices of food for breakfast...
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Well where can I start. As most reviews i read start with i to read the dreaded reviews before i headed out there. Nerves where I as our party of 7 (4 adults and 3 children) landed in las Palmas...
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WHAT A WONDERFUL PLACE. very claen. close to everything. huge hotel have to cater for all. meals where good. all staff where great.annimation team where great.me and the wife are well happy been...
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In desperet need of aircondition and fridge in room. Needed to sleep with balcony door open to have some fresh air in room because it was to hot in the room. That is a huge security problem for me...
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Stayed her with several friends last week,friends were all inclusive but since I have food allergies I decided not too do that since I wouldn’t be eating any meals,I was hoping The hotel did a drinks...
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Meal times were like a cattle market, people rushing to get food, very rude not got any idea about queuing. Food cold or luke warm. Next the sun beds, people were falling out with each other before...
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If you like sun bed races, low quality and high quantity food, guests spilling food and being ignorant in general, screaming children who push away others guests at the buffet, no air conditioning...
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This was our first family holiday with our two girls (8 & 5), we decided on the all inclusive package as it would be easier for snacks and drinks etc.
After a very easy check in we were given a room...
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How anyone can write bad reviews about this place is beyond me!! Myself my husband and two friends went for a week, arrived at apron 10:30pm greeted with a warm welcome from reception who helped and...
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Me and my girlfriend and 3 friends came to this hotel for 2 weeks all inclusive! It has been one of the best experience of my life! Food is okay but its all inclusive so who cares! The entertainment...
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Currently sitting in the lobby waiting for our transfer to airport to return to Newcastle, England. I would recommend this hotel to any family or even couples. Entertainment on a night time is fab...
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The hotel was good and the staff were very welcoming. The quality of the food wasn't amazing but there was plenty of choice so if there something you didn't particularly like then you could choose...
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We were moved to this hotel as the sister hotel I had stayed at previously was being refurbished. I loved the Continental hotel so was hoping this one was as good and it sure was. The food is great...
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Spent a week at the Buenaventura for mine and the wife's honeymoon last week.Overall we had a great stay food was pretty standard for a 3 Star hotel although we did always find something to eat and...
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Myself and my husband booked for 5nights all inclusive. We were in a twin room which we didn't realise till we were there but no issue us. Room was nice and big with a balcony facing the pool. No...
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Just got back from a week at this hotel and loved every minute, this hotel is excellent value for money and the staff couldn’t be more friendly or helpful. The hotel is spotlessly clean and the food...
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We chose this hotel for my daughters 21st birthday. We had a fab time. Food great 3 all inclusive bars, staff fluent in english. Entertainment ay ok...matt,nela, kenna marv. Holidays are what YOU...
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This hotel is great for all ages,two large pools,two small for little ones, jacuzzi pools, didn't have to right for a sunbed,the room was a good size,with a good size bedroom.This hotel was...
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After reading the reviews on here I have to say I was a little worried, but we have just arrived home after a week here and we had a fantastic time.
Yes the corridors are a little dated but how much...
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Brilliant holiday ,staff friendly and helpful,food we'll cooked plenty of choice even though I am vegetarian. Rooms spacious cleaned every day ,towels and bed linen changed regularly..if we return to...
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Have arrived back in England early hours this morning after an 11 night stay in this wonderful hotel!
After reading a good amount of reviews before my departure I was a bit dubious on what to...
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I had a fantastic time on my holiday in Gran Canaria and my stay in the ifa Buenaventura satisfactory although the animation team were absolutely fantastic , super energetic people other areas of the...
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Just got back weather was rubbish for 2 days.Basic clean hotel.Staff 90% go out of their way to help you.Day time entertainment team at the pool were the best 10/10 and the entertainment pool had the...
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The hotel is in a fantastic location within the resort. It's a couple of hundred yards from the sea front and is close to lots of bars and restaurants.
The whole hotel was very clean and tidy.
The...
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My friend and I stayed at this hotel for a week, half board. We had a wheelchair accessible room which was ideal and exactly what we were looking for in that sense. Room was quite dated but it was...
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After reading review's I was a little bit apprehensive about the food and the restaurant. The food was excellent plenty of choice and temperature of food fine, always plenty of places to sit . In my...
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After reading such differing reviews I didn’t quite know what to expect so travelled with an open mind and glad I did. This hotel and our holiday was absolutely faultless. We returned this morning...
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On day 3 of holiday. Hotel is fine, it’s very big and dated but it’s what i expected after reading reviews on here. The staff are friendly. Rooms are cleaned daily and we changed rooms from 7th floor...
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Just returned after a 7 night stay and after reading some of the reviews was a bit nervous, however some people who have put negative reviews on need to take their silver spoons out of there mouths...
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All of the pool areas are not safe and suitable for children, the floor is very slippery when wet, we saw children falling, we could not relax around the pool for fear of the kids hurting themselves...
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Nice clean hotel. Food was very good, pools were a little cold will be better in June July. Rooms are big lot to do at night stayed there for 7 nights had a great time staff looked after you as...
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From the wonderful staff to the excellent animation team and the facilities this hotel has it all. Very impressed and would definitely consider visiting this hotel again! Very pleased with how our...
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I will try and keep this short and include most of the Q&A
We booked this hotel (My Wife and two kids aged 9 & 4) for 10 nights AI because of the price as we like to holiday 3 – 4 times a year, we...
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Why so many persons write a poor review about this hotel is beyond me!
From the moment we checked in, the reception staff could not do any more for our family.
The food was always gong to be a big...
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Lovely hotel, enough room for everyone and plenty off sun beds, only let down was the food we paid for all inclusive and didn’t each much there at all, there wasn’t variety off food for everyone...
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Originally booked the IFA Continental but due to refurbishment were moved here. Had booked HB but then upgraded to AI as it was more economical, only €13 each per day, which gave you lunch and...
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Lovely hotel, rooms spotlessly clean. Bars and reception clean. Drinks generous and plenty of staff so no queues. I wasn’t all inclusive so cannot comment on the food. Would definitely return. The...
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Just returned home early this morning from a brilliant time here. Food was good only had 3 meals out the hole 11 nights we where there. Can get a bit crowded but at the end of the day hotel is huge...
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Had such a great time last year. Entertainment =spot on, customer service= exceptional, variety of foods in restaurant and snack bar = spot on.
Very excited to be returning Monday 28th May. See...
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+ very large breakfast buffet with a lot of choice, professionalism of staff, good location, parking space, evening entertainment
- quite hard bed, cold pool, daytime long waiting time for pool bar...
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Stayed for 10 days at the IFA Buenaventura , from the reviews I didn’t know what to expect, but I was very pleasantly surprised , had a great twin room with a breathtaking view of the pool and playa...
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Just returned from an all inclusive 14 night stay with my partner and my 2 year old son. From the reviews I read before arriving I expected exactly what we got..a good sized, basic, clean room in a...
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My husband, 2 children and i had a fantastic holiday in august 2017. My mother inlaw, father inlaw, sister inlaw and brother inlaw also joined us for half of our holiday and we had whats been our...
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We arrived on 29th April for a week, after reading some reviews I was a bit apprehensive about this hotel. We had a fabulous time here, food was lovely ( something for everyone ) even fussy children...
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Highly recommend this hotel. Having two pool areas opposite sides of the hotel helps you choose whether you want to have relaxing day or participate in activities and take sun with some music. High...
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I have always had a fantastic time but on my second visit Carmen from the entertainment made a such a personal experience! Always asking time to say hello and sit down as well as enjoying us in...
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i come to Gran Canaria for pride regularly. I have many friends staying in deferent hotel too. I booked hotel through Thomas Cook. I called hotel 2 days before of my arrival requesting higher floor...
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Hotel rooms are nor specifically for a couple being in generally equipped by 2 small beds. TV are very old as well as all the hotel facilities.
Internet connection via hotel WiFi or mobile router...
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Very pleasent and relaxed experience. Lot of food variety. The only minus was the distance to the beach, but the hotel offers daily transfer. Also there weren't too much younger guests in this period.
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This is a big hotel with three interconnected buildings located conveniently close to many shops, bus stop and obviously the beach. Rooms are nice and spacious but lack air conditioning (it was not...
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Just come back from a weeks holiday. After reading reviews of this hotel before my trip I was a bit nervous for what I was in store for. (As it’s sister hotel was under refurbishment our travel agent...
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This is the second time we have been here and cant fault anything ,rooms are clean and comfortable and the maids clean everyday and bring fresh towels ,there is a restaurant and snack bar so there is...
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Have to say sadly one of the worst hotels i have ever stayed in.The hotel room was supposed to be upgraded as this was not the hotel we choose. In my room the shower and bath did not work correctly...
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Just returned from a weeks stay at this hotel with my wife was our first time visting gran canaria after reading reviews slighty worried and a little aprehensive ! We didnt need to worry at all...
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Me & my friends have just got back from a fantastic week here, the hilight for us was the entertainment team, especially Carmen & Ivan, the hotel is well run, the staff work so hard to meet your...
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