GreenLeader Platinum - Platinum level
LOCATION
It is located in Playa Paraíso (Costa Adeje) in the south Tenerife, with breath taking views of the Atlantic Ocean and La Gomera. The South airport “Reina Sofía” is 27 km away.
ROOMS
The hotel has in total 289 rooms:
Double room: have a maximum capacity of 2 adults. They are spacious and sunny. Sea view and rooms on the upper floors available with supplement.
Double Superior Rooms for two adults and 1 child (sofa bed).
Junior Suite for families have a separate lounge with a sofa bed with a maximum capacity 2 adults + 2 children or 3 adults.
Superior Suite: Max. 4 people (2 adults+2 children or 3 adults). Separate living room. Tea & coffee making facilities available.
Presidential Suite: (Maximum capacity 4 people). With 2 bedrooms and 2 bathrooms (1 with Jacuzzi). Complimentary tea and coffee making facilities.
The Royal Suite with capacity for 4 people. With 2 bedrooms, each with private luxurious bathroom in suite with Jacuzzi and shower and a spacious living and dining area. Complimentary tea and coffee making facilities.
The hotel offers double rooms for single use, communicating rooms, non-smoking rooms and 5 sea view rooms are available for guests with special needs.
Baby cots are available on request and with no cost.
RESTAURANTS AND BARS
Main restaurant “Garoé”: International buffet with large terrace with panoramic Atlantic Ocean views. Special area for families with a room play area for kids available. Show cooking.
Theme nights.
Pool restaurant “Ahemón”: for lunch and snacks.
“Burgos” :Spanish cuisine Restaurant
"Verona” : Italian cuisine Restaurant
Bar “Tamaragua” in reception area
Piano bar “Coloquio” : live music
“Belingo” Disco: International shows.
SWIMMING POOLS
The hotel has two fantastic swimming pools: one heated sea water and an average temperature of 29º with infinity views over the ocean and one with fresh water.
The whirlpool is also located in the pool area and spacious solarium on the top floor.
The hotel has one heated pool for children in the main pool area.
Bali beds are also available for our clients, situated in exclusive locations, with direct sea views or in front line to the pool.
SPORTS AND ENTERTAINMENT
The animation team organise entertainment for adults and children every day with activities such as water gym, archery, etc.
Reception staff help with the option to organise different tours and sports outside of the hotel, such as horse riding, cycling, scuba diving, sailing, etc.
You can also enjoy in our sport area where you will find:
Two tennis courts
Paddle
9 holes Putting green
Gym (free for clients)
Archery
Volley beach court
Sport Centre
Giant Chess
Pétanque
GOLF
Hotel guests offers to their guests special rates on most golf courses of the island and have at their disposal the underground garage with special golf lockers. Tee times can be booked beforehand at no extra charge.
SPA
The spa facilities are distributed over 1800 m2 with unforgettable views over the ocean and the neighbouring island of La Gomera.
The Spa offers:
Toning pool, different shower circuit, sea water hydro massage pool, Whirlpool, Turkish bath
Roman thermal bath, Finnish sauna, Ice cave, relax lounge with thermo beds, Foot deluge
Floatation pool, Steam room with mud application.
MINICLUB
The wide range of leisure activities offered by the hotel makes it the ideal destination for a family holiday. Children aged between 10 months and 12 years old will be in good hands and will enjoy a holiday packed with educational fun.
MEETING AND EVENTS
The five conference rooms are located in the main building and are fully equipped with audio visual equipment. Three of these rooms have natural light and a maximum capacity of 280 people.
TRANSFERS
A free shuttle service is offered to the guests several times a day, between the hotel and the lively area of Playa de Fañabé, where the two sister hotels are located, Jardines de Nivaria Hotel and Colón Guanahaní Hotel. This vehicle is not accessible for wheelchairs.
At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com
Cleanliness
Location
Rooms Service Sleep Quality Value
Fabulous location with an incredible view of the ocean and the La Gomera island, great infinity swimming pools, selective food, clean and quiet rooms overlooking the ocean and the beautiful...
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We are a couple, travelling to celebrate my partner finishing his master's degree and that we are moving in together.
Prior to arrival, I sent many emails because I was trying to make the...
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We had absolutely fantastic stay at this hotel. As a family of 4, including two teenage kids, we enjoyed the beauty of the location, great service, delicious food, and top-notch facilities of the...
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Just returned from a week at the Nivaria, an understated entrance leads to a wonderful hotel. All staff without exception were cheerful and polite, they really went to any level to be helpful and...
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This hotel is wonderful. Beautiful grounds and very spacious.
Rooms -fantastic, walk in wardrobe, massive shower, and huge balcony with sun loungers. We got sun on our balcony during the day which...
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Just leaving the hotel after a 10 day stay, we have really enjoyed it here.
We booked directly with the hotel 2 standard rooms it was so easy thanks to Gaetan Mertens in their Reservations...
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We stayed here for a week in February, my Wife with our 6 month year old baby boy. We absolutely loved everything about it. We stayed on All Inclusive as it was easier with having a baby.
The hotel...
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I stayed at this hotel last week. I must admit the first impression was ok but then it started to decline. The staff was just not interested. Trying to book the meals was a hassle. We tried to book...
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We really thought this was going to be something special, but it wasn't. We were there for a week with our son, DiL and 21 month old grandson. Trying very hard to find something positive to say but...
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A wonderful, peaceful hotel, perfect for those looking for relaxation. Right by the sea this hotel offers excellent service, excellent staff, great restaurants & bars, large well appointed rooms all...
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Hotel had brilliant standards on arrival which made us feel very welcome. The rooms were also great, with a lot of space and very tidy and ofcourse the sea view we had. Staff in hotel were also very...
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First stay this will not be our last ,very clean and quite,food good , staff also good , free bus service to adeje , a relaxing week , we had booked the h10 Atlantic sunrise but was not complete...
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My wife and I stayed here for the first time and after reading the reviews we had very high expectations. It is clearly a much loved and appreciated place and I can see why.
This place has...
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Our 3rd time, beautiful relaxing hotel.
Just arrived back home from a wonderful time yet again from this superb hotel. This is my 2nd review for this hotel, I like it that much I have to share my...
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We stayed here for 2 nights at the beginning of June. The superior junior suite we had was lovely with a view of the sea. The room had a super kingsize bed and very spacious. The bathroom had a large...
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It is one of the best stay I had in my life so far. I would like to say that the services, food and cleanliness of the hotel are astonishing. All of the staff is very polite and willing to help all...
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We chose this hotel as it was where my parents had already booked and we decided to make a surprise visit for the weekend.
The hotel reception accommodated my request to be located near my parents...
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Same here on a recommendation from family. Beautiful hotel in enclosed complex. I’m usually an explorer but wanted to just relax this trip so barely made it out the gates so can’t really report on...
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Overall was a very enjoyable week spent with my young family here in late May. The hotel had everything you would expect of a large, 4/5 star hotel complex. Clean rooms, big pools and excellent kids...
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6th time in Tenerife. 1st time at this hotel. Booked private transfers. Only 20-25 minutes from airport.
Warned in advance about building work in two locations nearby but not that within the hotel...
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This really is a lovely hotel, with large rooms and great outdoor and indoor space. we stayed on AI and was not disappointed with the food or drinks available. We had a 1yr old with us and it worked...
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Once again the Hotel matched our high expectations. The whole team are brilliant from the reception to the house keeping and restaurant.The room we had had been refurbished from our last visit (Not...
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the room we had was very nice and the view was brillant the staff that came every day were so helpful
the location people may like it to be busier but i thought was very nice the food in the hotel...
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Can't think of anything negative to say about this hotel, everything was great, room, food, staff friendliness, minidisco and pools.I was even impressed with the speed the lifts arrived when...
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Lovely friendly a la carte hotel
Very efficient, every amenity, scrummy food, very comfortable room. Beautiful grounds. A super hotel for a lovely break in warm weather. Tenerife is simply for...
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This was our fourth holiday here; we stayed for a week. One of the criticisms of the hotel I read was that there was not much going on in the vicinity and that's true.......which is why we like it...
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Just returned from my third holiday at what I consider the best hotel in Tenerife.
Everything was perfect, nothing lacking, impressed every time I go there and have no hesitation to recommend this...
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We stayed in this Hotel for 8 nights all inclusive.
It was lovely but just lacked that certain something that would make it 5star.
The room was very large and comfortable. After the first night I...
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Very good hotel, just lacked a tad of X factor for us
We went as All-Inclusive, myself, my fiancee and our 22mth old daughter.
Pro's:
-Kids/Baby club staff were excellent, and felt very safe...
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The manager has much to be proud of in this hotel. Everything is just right. Firstly and most importantly it is immaculately clean. Absolutely pristine. Staff everywhere are working tirelessly to...
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I like to start by saying overall, the whole experience was great. I cannot fault the Hotel team for their care and attention to detail for my daughter's wedding, their first for 2019.
On check in...
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We stayed at the Roca Nivaria in April 2019 as a family of 5. Ages in our group were from 8 to 72, and we all had a great time!
ROOMS
Our rooms were large, modern and well-equipped. One of the rooms...
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The hotel is lovely and the grounds are spectacular. Most importantly the buffet was delicious and had something for everyone. My children are Spaniards so they avoided the fast food options set out...
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If you are looking for a quiet location, large hotel complex, good food and lovely rooms this is the place to come. One heated saltwater pool and child happy! The other pool too cold!
Booked all...
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I have so many positive things to say about this hotel, it was perfect from start to finish! We booked a “standard double” which was plenty of space. Walk in wardrobe, sitting area plus private...
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Everything here is perfect, all details are thought of, the food is varied ad top notch, kids club is fantastic, rooms are huge, pools are clean with sea views and quite - although the hotel is full...
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First time we visited Teneriffe we were not so impressed with the overbuilt south, however @Roca Nivaria you seem to not acknowledge the surroundings. Yes there is a huge Hard Rock nearby and they...
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Stayed half board for a week with a young baby and found it difficult to fault this excellent hotel. The staff are extremely friendly, helpful and responsive to requests. The food at the buffet is...
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We have stayed at this lovely hotel many times. My husband has walking difficulties and we are always given a room near to the facilities. The staff can not do enough for you. Breakfasts are...
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First thing I want to say this is a lovely hotel but I didn't enjoy my stay as much as I did 2 years ago. Last September we visited a 4-star hotel which was family friendly and I was finding it hard...
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We booked a week at this wonderful hotel as an unwind following major heart surgery. Great staff who couldn't do enough for the guests. Spotlessly clean and very comfortable. Food plentiful with...
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Booked all inclusive at this hotel after reading the Trip Advisor Reviews. Very nice hotel. Room 407 was lovely double room with sea view, gorgeous room with lovely views of sea from balcony. Food...
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We were on half board for the week in March. On arrival got ourselves upgrade to 7th floor sea view room, which was nice. The rooms are tidy (immaculate housekeeping in all), quite spaceous and...
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We had a very good holiday in Roca Nivaria: a comfortable, beautifull and great room.
Everything is very clean, good restaurants and very friendly staff.
Beautifull location.
We highly recommend...
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Hotel is Top Class!!! We had a lovely Wedding presentation in our room for us on arrival with Prosecco and Chocolates, bathrobes & slippers. It was so nice.
I have never seen a Breakfast Buffet...
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Booked the hotel direct through the hotel. Reservation staff were very helpful arranged car to collect us from the airport.
The hotel staff food and accommodation is very good. Had a great week and...
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Excellent hotel . The staff were excellent making our stay very enjoyable and relaxing. The food was outstanding excellent choices for all tastes. We had a Junior suite which had loads of room and a...
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We went with Tui and were given a private taxi transfer which after a delayed flight was welcome. No doing drop offs at different hotels. On entering the hotel it felt really calm and quiet. The...
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Having visited the Roca Nivaria for a week in March, my wife and I were delighted with our experience. On arrival we were promptly checked in,then invited to have a welcome drink at the lounge...
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As you took all inclusive only you can eat drink &meals,but not use icecream or chips,it is ridiculous that you take all inclusive but you pay money for all things except drink ,the hotel’s staff is...
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This was our second visit to this hotel and as usual it never ever disappoints! Such a fantastic place to stay if you just want to rest and relax there are a few shops to wander around but the...
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Just returned from a week stay - one of best hotels I’ve stayed in. True 5 star. Excellent rooms with comfortable beds, great pools & gardens, tasty food & immaculately clean. This is quite a large...
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Had a really enjoyable holiday here. Good hotel with lovely grounds. Very spacious rooms although somewhat plain. Excellent bathroom and loads of storage space in the walk in wardrobe. Safe in room...
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Had a lovely stay. Had a sea view room which had a lovely view. The grounds are beautifully laid out - the sun beds appeared to be very close together around the top pool although there seemed more...
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Wow what a lovely amazing hotel, the surrounding gardens and views of the sea are just out of this world.
We have a sea facing room close to all the facilities with a wonderful view of the pools and...
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Beautiful room, Bathroom and Balcony! Staff very helpful and friendly and an amazing hotel with beautiful grounds and pools. Just one or two niggles:
Bottom pool bar not open until 12pm.
Nowhere to...
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Just returned from stay in this beautiful hotel. Sea view room well worth the cost. Great feeling of space as gardens extend for large area. Nice that families have their own section of the...
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Just returned from a week at The Roca Nivaria. We were very impressed especially by the room and view. Lovely grounds and pool area. Plenty of sun beds although people were putting towels on them to...
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We went with our toddler and parents for 1 week and it worked out really well.
The hotel is designed around active families and there is so much to do without even leaving the enormous hotel...
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My wife and I have just returned from a fabulous week at the Roca Nivaria, there are so many great hotels in Tenerife it was hard to choose but we researched tripadvisor reviews and made our choice...
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Beautiful hotel with views over sea and pool. Modern, spacious rooms with top quality facilities. Several pools, one of which is heated to a very comfortable temperature all year round and open all...
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This hotel was the best that I ever stayed in for my whole life, and I did stay in quite a few 5* hotels before, but none of them compared to the excellence of Roca Nivaria. Food was amazing...
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Room decor was modern and new and highly pleasing to the eye. Reception and staff were friendly and helpful with good English. Breakfast was a very large choice of tasty treats and the pools and...
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We stayed for 7 days half board.Hotel situated right overlooking sea. Quiet comfortable and staff all very friendly and helpful. Food excellent with choice of buffet restaurant or 2 other Spanish...
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A wonderful way to spend time in February. We were able to use both external pools although most people stuck to the heated sea water pool. The large jacuzzi was particularly good. Our only regret...
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I was with my family in the Roca Nivaria the second time. All in all I‘d completely recommend this hotel to families. The following are the pro‘s and con‘s in my opinion:
+ a big pro is the buffet...
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It was a lovely hotel and staff are friendly, I’ve not had an unpleasant stay in the slightest but there are a few things that would help make his hotel a proper 5*.
I’ve stayed in many 5* hotels...
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Fantastic week break during February 2019. The stand out for this hotel is the quality of the staff and the cleanliness of the complex. The staff are both attentive and friendly which makes a huge...
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This was our 4th visit to this hotel and yet again we were not disappointed in any way.
Excellent service throughout. Warm welcome as always from staff on reception.
Room was excellent. Very clean...
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We visited the hotel just before Christmas. Everything was bright and bubbly as the staff were preparing for Christmas. The trees and lights gave the place a very welcoming appearance. All the...
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This was our second visit to the hotel although normally never come back as we like to see different places. This hotel is different as it is really designed to please the guests, both young and...
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I Spent 5 nights at this amazing hotel to celebrate my birthday! Arrived to the hotel and they automatically upgraded our room to a deluxe room, which was AMAZING and started off my birthday trip on...
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We spent 3 relaxing days with amazing view, we enjoyed their pools, where we were relaxing, staff is very friendly and views from the room are just amazing. Totally recommended for travelers of all...
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We went to Tenerife for a short break. This hotel ticked all the boxes. It had everything we required. The two pools are fantastic with lots of sunbeds. The hotel is spotless and the staff are...
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We spent a week here, such a relaxing place. Lovely staff and very comfortable rooms and facilities. Practically perfect in every way! If I was to offer one area for improvement then that would be to...
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Enjoyed 9 nights at the Roca Nivaria. Allocated room 542 we requested a change as the sea view we had requested was mainly of the cove and the north facing balcony wouldn't get any sun. From day 2 we...
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Just come back from another wonderful stay at the Roca Navaria. Our 7th year and we will be returning. The staff were as friendless and helpful as ever. I think the food had improved on previous...
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Just got back nearly 5 star just let down a little by the underground buffet restaurant the area seems dark and a little uninviting the food is although very good for breakfast and dinner,the pool...
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I was there with family during Christmas and New Year time.
Yard is very nice. It's really nice. Turtles are very cute :)
Food is very discussion. Breakfast is very good, dinner more or less is OK...
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First of all we had a fantastic All Inclusive week at the hotel. Our room was amazing we paid extra for a high floor with a sea view and we had a brilliant view over the pool and the sea. The room...
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We have been to this hotel twice already. The only problem is that it is such a great experience that our children always demand to go to this hotel only and nowhere else. Very family friendly. The...
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Again many strong points, such as :
The spacious, comfortable, well equipped and quiet rooms;
The whole very pleasant design of the hotel;
The good activities for small children;
And a very...
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Just returned from a wonderful week at this hotel. Amazing staff lovely rooms great food. New Year’s Eve was fabulous and party New Year’s Day. Great fun. Staff so friendly attentive and...
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Just arrived back from a Christmas and New Year break.
Everything was just so perfect.
Our room in the low 200’s was so easy with access to the fantastic pool area, the dining areas the reception and...
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So we have just arrived home from 10 days in this Tenerife paradise, we have never so much enjoyed a holiday without really leaving the resort. The hotel is spotless and definitely feels like 5 star...
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Very relaxing.great smiling service.EXCELLENT breakfast! superb pools which never got crowded. Free secure car park.
1 tiny grouch - tea coffee water should be complimentary in hotel of this class...
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We were upgraded twice to a ground floor sea view suite which was amazing. Very spacious room with a large terrace with table and chairs plus 2 sun beds and parasol overlooking the infinity pool...
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True 5 star accommodation....with bells on! A beautiful appointed hotel. Clean, with friendly staff. The room sizes were more than adequate with a sizeable walk in wardrobe and bathroom fairly...
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We spent the first week of December at the Roca Nivaria and were blessed with the ideal weather, a gorgeous sea-view room, and terrific service. The sun was strong, the breeze cool. At night we slept...
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We have just returned from a short break in Tenerife, where we stayed at the Roca Nivaria for two nights and the Jardines de Nivaria for another two. Both hotels were beautiful, the staff were very...
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We booked this holiday for some rest, relaxation and sunshine after a busy few months. It was everything we wanted - lovely clean spacious room with sea view, very good food, lots of space outside...
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We have just returned home from our fifth visit to this hotel. I find it very convenient for the dive centre I use in Playa Paraiso. Both my husband and I enjoy the relaxed atmosphere of the hotel...
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Can not fault this hotel, from the front desk to the hotel cleaners, everything was to the best I have seen. (This was not the Hotels fault and I have to say our tour operators (TUI) did not inform...
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We have recently returned from our 7th visit to this hotel. Now some people have asked why we keep returning to the same hotel, well the answer really is simple.....because we know that the...
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It's huge and rather new hotel, just located in suburb of Adeje. If yow wish to go to central
part you need to take taxi. Room decoration is extremely simple and decoration materials and furniture...
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We stayed last week for a few days mid-week break. The hotel is beautiful in fabulous gardens and pools. Our bedroom was at the back of the hotel but still had a lovely beach /sea view and it was a...
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This was our first visit to this hotel. We did All Inclusive, and we couldn't fault it. Lovely pool and bar areas with lovely views.
Spacious rooms and bathroom with large balcony.
Very good quality...
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Arrived back for our second Holiday at this hotel on 26th October for 7 nights, we was introduced that we were returning guests which was very nice, we were greeted by a friendly and helpful...
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We are just waiting to return to the airport after a super relaxing week in this beautiful hotel. From the very start at check in we were made to feel welcome and at home. We arrived fairly late in...
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Just got back from a 10 night stay at the Roca Nivaria and we can't recommend this hotel enough. It is one of the best hotels I have ever stayed in. Firstly the communication between myself and the...
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This hotel is excellent. We have stayed at several hotels in Tenerife (Costa Adeje area) and this is the hotel we would go back to again. We had a suite, which gave us two large bedrooms and a large...
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A beautiful hotel in a stunning setting with perfectly kept gardens., the staff from reception to waiters cleaners bar staff and gardeners are all hard working and friendly. The food was plentiful...
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I do recommend Roca Nivaria - beautiful setting, fantastic pools, decent food and welcoming hotel. We are a family of 4 and it suited our needs perfectly. You can chill out all day looking out to sea...
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We were impressed with our first stay at the Roca Nivaria.
Whilst the reception area could be modernised, don't let that first impression stay with you as once you get inside, it is a pleasant...
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Bad from the start. The man on the reception was rude, and it got steadily worse. When we arrived the room was shockingly tiny. As a congratulations for getting married the hotel left us a mini...
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We have just returned from our 11th visit to this wonderful hotel and, as usual, the staff greeted us as if we were at our second home. Our room was one of the refurbished rooms and it was lovely...
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Previously my wife and I have stayed twice at the sister hotel the Jardine De Nivaria.
This time we had friends who stayed at the Roca Nivaria and recommended it to us.
We stayed from the 9th...
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A well maintained hotel with very polite staff. The evening buffet provides a vast selection of food to suit all tastes. Breakfast is similar. The two pools are ideal, one being seawater and the...
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Stayed here last week for 8 nights, it’s a beautifully laid out and very easy to get around - we had a top floor room with undesturbed views of the sea and La Gomera. The room was clean and spacious...
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The hotel is placed a bit outside of the big touristic areas, but you have a quiteness (apart from the constructions nearby) and the food is always fresh and excellent. For celiac people you get GF...
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Well - this is a fabulous hotel. Definitely 5 star. Ideal for relaxing. All staff exceptional. Our room , bathroom and balcony were outstanding.
Grounds and pools fabulous. Wonderful Teresa on...
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Back again for the fourth time. The reception staff recognised us which was really lovely considering how many guests must pass through. I thought it was even better this time especially in the...
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My friend, my daughter and I spent a week here in August. There are literally no faults, the rooms are beautiful, the views incredible and the food, well, we all gained a little weight, it was...
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Just returned from a very enjoyable week at this beautiful hotel. The whole hotel is spotlessly clean, and the grounds which are extremely spacious and attractive, are blooming with very well looked...
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The pool area, restaurant and the food was brilliant. That's the only thing about this hotel that is 5 star. The rooms were nice, but 4 star quality at best. The staff weren't helpful and their...
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This was my second visit to the Roca Nivaria hotel in Tenerife. We had booked a Junior suite the same as last time we visited in February 2017. We were told there was some building work but on...
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Stunningly beautiful, as not like a high rise block more suited to the Benidorm skyline. Staff, service, amenities, and cleanliness superb. Class and style, not chintz and tat. I guess you pic what...
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This was our third visit,we had same superior suite each time. The whole hotel and all grounds were kept impeccably clean. Quality of food in both restaurant and poolside buffet were very good. We...
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Disappointment kicked in on arrival when it became apparent that this was definitely not the standard of a 5 star hotel I’ve ever been to before.
Very dated interior, very confusing layout, the...
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I stayed mid September 2018 as an All Inclusive solo guest
I was was given an upgrade to a Junior Suite .. 2 bedrooms, large terrace with sea view
LOCATION: good location right on the waters edge...
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The hotel was lovely upon arrival at reception staff very helpful as we arrived late in the evening we were shown to the dining room where we had a cold supper waiting and then taken to our...
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Stayed here as two couples in November last year. On arrival the hotel looked lovely, entering the hotel was a little disappointing as the reception was very small and dark but once you got through...
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On waking uo on Saturday 25th august both myself and my wife Susan were bitten by bed & pillow bites I recently had a major operation for a double hernia and was frightened that I would get bitten...
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Two seniors, two 'mid' adults and a nine year old granddaughter stayed on an 'AI' basis for ten nights, and all agreed that this was one of the best holidays that they have ever had.
Sadly this...
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We have just returned home after our 5th visit to the Roca Nivaria (RN)Tenerife.
Another year of great holidaying.
Again the RN did not dissapoint.
Great family friendly service, great food, good...
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We stayed (2 adults, two children (3 and 8)) at the RN for 10 days in August 2018. This was our 7th visit. We enjoyed the stay again and it was nice to see some old friends.
Let me start the review...
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All I can say, our 2nd family visit to the Roca Nivaria was just as good as the first visit.
The staff are all great and they are a credit to the hotel. I would like to say a real special thank you...
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Just come back from a great stay at the hotel.
Really good customer service, daytime activities and kids club.
Food was good value for money.
The hotel is located in the quieter area of playa paraiso...
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We stayed for one glorious week at Roca Nivaria in January, as a family with our two young daughters. We only left the resort once and were eager to return. Absolutely EVERYTHING about our stay was...
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Just returned from a lovely family summer holiday at Roca Nivaria. Super hotel, excellent customer service and fabulous food - special congratulations to the great chef frying the fresh fish to order...
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We've just returned from our 9th visit to this superb hotel.
We keep coming back because of the quality of rooms, facilities and the friendliness of the staff - they can't do enough for you.
The...
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Let me start by saying i really like the hotel however a few things have been bothering me while I've been here. The food is delicious and the fact that you have the option to eat out of multiple...
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This is a really lovely hotel in a nice location. We had a lovely room with a good sized balcony that had sun loungers. This was great as we could sunbathe until the sun went on our balcony which I...
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We stayed at this hotel for one week in July and it was fabulous from start to finish. We decided to go all inclusive, which saved us the worry of paying for drinks etc, which we would definitely...
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The Hotel is in quite near from Airport South (ca. 20 min), not in the very tourist area, a few shops and a pharmacy in walking distance. They offer a free bus shuttle to the sister Hotel in Playas...
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Beautiful clean tidy and relaxing . Two infinity pools with excellent food and drink . The rooms are large and up to date and the views are stunning . There is some building work going on around but...
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We were knackered going into this holiday and were desperate for a good holiday. This was our second visit to Roca Nivaria so hoped all would be good. We last came in 2015 when the area felt run down...
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Let me start with the negatives - food is average, life guards by pool are pointless as they only monitor one pool and the situation with guests putting towels on sun beds from early morning is...
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Our 4th time back over a 12 year period. Glad to say things have not changed much which is great. For July the hotel did not seem too busy. A few tips i would recommend managers to look at (not a...
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We have just returned from our third stay at this amazing hotel. Our previous visits were in 2014 and 2015, the welcome this time was equally as warm and friendly as our previous stays. It was great...
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Absolutely a must: Room with a sea view!!!
Relaxed hotel with a lot of space,never crowded.
Nice big rooms with proper cleaning,bathtub...
Easy access to the beach
Much to do in a Close area ,lot...
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I don't normally leave reviews but I thought this hotel was particularly nice and deserving of one. Roca Navaria has lots of space to move around and a great view of the Atlantic. Lovely facilities...
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Me and my husband had a fabulous stay for our honeymoon, it has fantastic sea views, spacious rooms always clean, delicious luxury food and all the staff were very polite. But there was one member of...
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Stayed here in July , it’s a very average hotel ... to our minds it’s a 4 star and that’s it ... furniture is tired .. you walk into reception and it’s dowdy with very old sofas that are thread bare...
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We stayed here recently with our 2 young children and loved it. We would certainly return. The rooms are very spacious, and your children are separate from you sleeping which is a huge plus for us...
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My boyfriend and I stayed in the Roca Navaria for week in June. The staff were very friendly at attentive. On arrival you are given a welcome Cava which was a nice touch. We had a room on the 4th...
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We stayed here for a week in May and really enjoyed ourselves. We stayed in a room on the 6th floor, with a sea view. The room was not ready when we arrived, so they offered us a free lunch which we...
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The rooms are rather big, clean and nice. The personel at the front desk is very rude and unhelpful. The food variety for a five-star hotel is rather poor and almost every day was the same. So if you...
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Wonderful service, friendly receptionists, great parking
Wifi in the room is poor, but this is relevant to Tenerife island in general (we also lived in Puerto de la Cruz and traveled a lot - wifi was...
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Great rooms with really nice views. We had two rooms for our party, both of which we clean, relatively modern and comfortable (though slightly weirdly the single room had a proper double bed but the...
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We just got back from here, stayed 3 nights
What a beautiful hotel with excellent service, all the staff and friendly and attentive.
Grounds are beautiful, pool area very very nice, love the...
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We loved loved loveed our stay here! The staff were amazingly nice, food amazing and everybody was very helpful. The hotel is clean and has all the amenities you could need. It is suitable for both...
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We were greatly impressed with the hotel but I don't think it warrants a 5 star rating. We could not understand the reason for serving sparkling wine at breakfast but not putting daily water in...
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We flew with Jet 2 holidays and arranged a private transfer. A large clean taxi took us to the Hotel in approx. 20 minutes - lovely. The Hotel is huge, with immaculate grounds and has a good mix of...
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It was the first time we, as a family, had visited Tenerife and also the first time we had stayed at a family-orientated resort.
We had no idea what to expect, other than it had a 5 star...
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Disappointed by several things. Dress code is a joke at the restaurants of the hotel. One could be wearing a pyjama pants and it would be considered as accepted while a high brand shirt and shorts...
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Stayed at this hotel for a second time. Staff all very good and food good especially in the a la carte Italian restaurant, I would definitely recommend having a meal there. Paid for an ocean view...
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I've been going to this hotel for the past 8 years. The staff are so friendly and helpful. The food is amazing and plenty of it. Our room was situated on the 6th floor with an incredible sea view...
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This is our third time staying at Roca Nivaria GH for our holidays, and as usual, we were very happy with our room, the hotel amenities, cleanliness, friendliness of staff, and everything...
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We stayed in the hotel for one week. It’s been amazing. The hotel is spacious. Breakfast and dinner where in a really good quality. We never had the problem to choose twice the same for dinner.
The...
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This is a really good hotel. The staff are excellent, polite, friendly and helpful.
The pool area is also very good as is the food!
There are two reasons I have not given this hotel 5 stars. The...
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We went as a family of 10 and had the most amazing time.
The staff were all extremely friendly, the food was plentiful in choice and quantity, ideal for children as well and the facilities were...
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We were only staying one night but had a shower that flashed from scolding Hot to cold, bed side lights that flashed when turned off so we had to take the bulbs out and we were in a lobby area close...
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Superb hotel... It feels like going home when we arrive. Have been 5 times. The staff are just the best, they are so well presented, well trained, and discreet. The restful atmosphere here gives...
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This was our 4th visit to the Roca Nivaria and once again, we had a briliant time. The staff can't do enough for you, the food is superb and the rooms are beautiful. The reception staff recognised us...
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Visited for a 5 day break just to get away and relax over our wedding anniversay. We were delighted to be upgraded to a sea view room which was beautiful.
The hotel, the staff and the food were...
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I would not recommend this hotel as a 5 star and I am surprised it has that rating to be honest.
Before staying here I was at the Iberostar El Mirador and that hotel is in another league to this...
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Firstly before I moan a little I really enjoyed my stay in this hotel and would consider returning! I mainly don't understand the star classification system in Tenerife. I think a 5* hotel means that...
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I booked this trip when I split up with my boyfriend after five years. The hotel is very clean and spacious. You felt very looked after. The food was to a good standard. When my son didn’t like...
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Roca Nivaria is a place we have returned to on several occasions now after initially being recommended to us. The reason we come back is simply because it is a hotel which offers superb service, good...
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As the title said , just returned home at the weekend, and already booked to return in October. Hotel staff are all very friendly , efficient and welcoming , right down to the room attendants and the...
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Quality Hotel and Accommodation
Quality organisation
Quality food and drink
Quality service
Quality staff.
A very nice hotel well run and with staff that are constantly trying to help and always...
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Hello. I am the owner of a company and we've decided to made a team meetup in Tenerife and to be accurate in this hotel. We booked 9 rooms, and we just placed our company credit card as guaranty for...
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We went to the Roca Nivaria GH in March with friends. We had a lovely greeting from the Reception staff when we arrived which we all felt boded well for a great holiday and we were shown to lovely...
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The hotel was amazing. Their attention to detail was unbelievable. The view was awesome. On one of the days we were there we returned to our room to find champagne and a free facial/massage offer...
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Just returned from a ten day stay at this hotel- went with our two kids aged 5 and two and stayed in a junior suite. I have to say this is the best holiday we’ve had in a long time- the room, food...
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Spent 5 days with the kids in Roca Nivaria during the Easter holidays.
We really enjoyed our stay. Excellent facilities, large heated pool and large non-heated pool, very nice breakfast and dinner...
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Had a fantastic holiday. Hotel is spotless and perfect layout.
Staff super friendly, couldnt do enough for you.
Food fantastic, plenty of choice. We were all inclusive and didn’t get bored of the...
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We stayed in interconnecting rooms 021-022 The rooms were of a good size and bathrooms very well equipped. The rooms could do with more lights as they were very dark and a little depressing
The two...
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I kind of know Tenerife by heart as my parents used to have an apartment in Tenerife. Roca Nivaria is kind of expensive but is one of the best of its kind. This time we came to rest for a week with...
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Pros:
- Beautiful location/hotel, far better than any surrounding hotels
- Intimate feel as the hotel is not too big
- Good views from almost every room
- Staff is very friendly
- Great selection...
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We just returned from a week at the Roca Nivaria and were very impressed. As a regular hotel traveler for business, this resort provides just the right level of 'vacation feel' to make it more...
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Very nice accommodations. Very clean and modern facilities. Great pool area. Good lunch buffet.
Nice sports area as well.
Dinner at the Italian restaurant was so-so at best.
They didn't have a...
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Everything was perfect “the hotel, food, services, cleaning, staff” .. except there was a bad smell in the bathroom come sometime and you have to be very careful about your stuffs and put them in the...
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We spent just under a week at the hotel with our 2 young children.
While the hotel was complete packed, we had a good relaxing break.
The highlights: as one of my TA fellow reviewers just wrote...
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I don’t always review hotels I have stayed in but wanted to redress the balance of the somewhat poor reviews the Roca Nivaria has had recently.
We have just returned from a last minute break to...
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The staff are very helpful and cheerful and and the outside facilities, ie, pool, bar and loungers are great. Inside, the hotel is bland and definitely not contemporary as described. The dining...
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A very pleasant hotel great staff and facilities quiet location good food especially the Italian restaurant, was beginning to get busy with children with Easter upon us but always managed to find...
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Just returned from our fourth holiday at Roca Nivaria. The service, facilities and food are excellent. Each time we go it seems to get better. Many guests are returning after several previous visits...
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My partner and I went for a 4 night stay. We were completely wowed! The service was undisputeable. The staff couldn’t do enough for you. We were probably the youngest couple there but that didn’t...
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The hotel is amazing with beautiful grounds. The surrounding area is a bit of a work in progress though. The hotel grounds are quiet, tranquill and vast. There are beautiful views over the sea to La...
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We were worried when we booked that we would be disturbed by the noise from the building site but can confirm that it no way effected our break. I have also read that the food was not of a five star...
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We went here again for a second time in 6 years after visiting several other 5* hotels in Tenerife and overall we liked it again:
- first of all food. Don’t think it is as bad as some of the...
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We visited with our 1 year old in Feb and had a lovely time! We had an all inclusive package and would say it is worth it if you are going to have alcoholic drinks. The food was average - lot of...
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We stayed one night as a result of our flight home being delayed by 28 hours.
The hotel is large, clean and has two large pools and one is heated.
The hotel staff are friendly and the rooms are...
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Perhaps the problem lay with my travel agent. I requested a 5* hotel, all-inclusive, no buffet but à la carte. As I wanted guaranteed sun and travel from our local airport, Tenerife was a hot...
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A very nice hotel. The room we had was spacious, although the lighting was rather poor, and had a large balcony with sun beds, tables, chairs and sunshade. Of course the higher the floor the better...
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We stayed for 9 days on family vacation with three children. This was our second visit. We do like this hotel and plan to comeback again. The heated pool is excellent. Hotel with a high standard of...
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We stayed for a week in this hotel. Everywhere extremely clean. Food was the best of any hotel we have stayed in. Great variety and different styles of food for everyday we stayed. Breakfasts were...
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Excellent customer service from every member of staff - from check-in to check out. Activities on offer are wide and varied. Book 3 treatments at the spa and you will get unlimited visits during...
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We stayed as a group of an extended family, totalling 12 in all, with grandchildren aged from 11 to 3yrs. We were in 3 suites. The accommodation was excellent, and spacious, with unimpeded ocean...
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Just returned from a lovely relaxing week at this hotel. On arrival we were upgraded to a superior room, probably due to building works nearby. The staff in all areas of the hotel were extremely...
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Great hotel fantastic service all the staff that we come into contact with were a credit to the company
The building work was not a problem
One slight niggle no tea making facilities in room
All in...
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Stayed at the Roca Nivaria for the February half term in rooms 703/704 interconnecting.
Half board basis which suits our needs. This is our 3rd visit and yet again everything was superb. The variety...
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Being a seasoned traveler myself with my work I spend a lot of time in hotels home and abroad but the staff here were amazing and clearly try to please. This high level of service was consistent with...
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The hotel and the service were great. Food was excellent. All the staff were very friendly and efficient. Very good place to stay on family vacation. Big plus for the services for children and the...
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This was our 2nd visit and I asked for a room on 7th floor. We had room 712 close to the lift with a nice balcony, 2 sun loungers and 2 chairs. I would have preferred a king size bed but they appear...
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This was our second trip to this hotel within the last three months as it was perfect for m wife who has Parkinson's and cannot manage steps. The hotel grounds have lots of space but every part can...
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A lovely hotel, with great staff and service (well trained) On arrival we heard the noise of the hotel being built next door and many of the rooms are directly in the noise path as is the main pool...
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We have recently spent a delightful week at this hotel. We were received with such warmth at checkin and were pleasantly surprised by the grandeur as we were taken to our room.
The food in the buffet...
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We visit Tenerife on a very regular basis 2-3 times per year we have tried a lot of the hotels in this resort ! We were not disappointed at all !
We were made to feel special from the moment we...
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Visited this hotel at the beginning of January on A/L had to wait for 2 hours for our room which was a little disappointing after having a very early morning start.
The hotel itself is wonderful and...
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We have just spent 6 nights at Roca Nivaria. What do I think ? The staff are very attentive, the hotel is very clean , our room was tidied twice a day . We attended for peace and quiet and we got...
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I was so looking forward to a quiet relaxing holiday and a quiet hotel is my main priority. We chose this hotel as each balcony had sun loungers and I was looking forward to enjoying sundowners on...
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We were in room 630, magnifique see vieuw, BUT a lot of noise through the works of the construction h10 hotel in the neighbourhood. They started at 07:45 continuous to 18:15 with 7 drilling...
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We stayed at Roca Nivaria during our Christmas holidays and were extremely pleased with our stay in general!
The staff at this hotel is amazing, everyone was so polite and helpful. Especially the...
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We have always found the Roca to be a first class 5* hotel. The staff are excellent and the facilities are very good. I have previously reviewed this hotel and continue to regard it as outstanding...
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H10 are noisily building next door. If you like a quiet balcony ask for a room at the far end. We are in 504 just now. Otherwise brilliant hotel if you want a quiet relaxing break. Super staff. Fine...
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We have been coming to this hotel every two years for the last 14 years and have pictures of my children playing with their children’s activities when they were 5 and 2 as well as photos of them as...
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We arrived on the 22nd Dec 17, the moment we entered the hotel we knew it was special, after checking in we were told our room wasn't quite ready but to make our way to the bar area and get a drink...
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We had booked one week in Roca Nivaria GH but ended up staying only one night. This hotel does not correspond to 5 star level of expectations.
Our room (suite with 1 bedroom) had full blast first...
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Firstly any review needs to be taken in context, and price is the normal measure . I stayed here for five days from 2 jan 2018 paying 500 Euro’s a night for an all inclusive standard room without a...
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We are just coming to the end of our 4th visit to the Roca Nivaria. There are some hotels that just never go out of style and this is one of them. Huge rooms, lovely food, beautiful pools and grounds...
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We stayed in a superior double half board for eleven nights... Having trouble finding anything to complain about!
The hotel was spotless, the grounds beautifully kept, the staff were without...
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I have just returned from this hotel, where I stayed over New Year celebrations. I found the hotel very welcoming, meeting all my needs as a single traveller. I was fortunate to have a lovely room...
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A lovely hotel in Tenerife but not quite a 5 star in my opinion.
Positives:
20 min transfer from Airport (brilliant!!)
Check In - done very nicely and thoroughly
Room a decent size
Pool area really...
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Had a great time at Roco Navaria in Tenerife. Everything about the hotel is top quality.
We had a Superior room with sea view and it was one of the best rooms we have had 😀 on out travels around the...
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Rooms very good and generally 5 Star standard except for the lack: complimentary water, coffee/tea making unit and it could do with an ironing board and iron. The shower was good though irregular...
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Amazing how such a great hotel, with super amenities for families (dedicated kids buffet, soft playzone room in the dining hall for little quick-eaters, mini paddling pool, older kids activities...
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I stayed at the premium room at the top floor with a large balcony, magnificent view and lots of sun. Unfortunately, there was very noisy construction work nearby so when I spent time in the balcony...
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On arrival we were shown to a room a very long way from the reception having already emailed a request for a room near to the lift and the amenities, as I am disabled.
We were given another room the...
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Everything went fine, staff was friendly and food was good. View from our balcony was excellent. Supermarket is close to the hotel. Highly recommended. Lots of activities to do in the hotel area. I...
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we had a week here beginning of December - to grab a few rays before Christmas - thank goodness we did the weather here was appalling - all we had there was one windy day.- the rest of the time there...
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Loved this hotel for a winter sunshine break
Excellent facilities
Attentive staff- reception were wonderful when our private transfer failed to arrive!
Liked the adults only area in restaurant...
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This was our first visit via Jet2.com holidays. Most enjoyable. A large hotel with lots to do, two large pools and many places to relax. The staff were excellent. Great choice of food. Spacious room...
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My wife and I have just returned from Tenerife where we stayed at the Roca Nivaria hotel for the second time. It was just as good as our previous visit. The activities during the day were great one...
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Wife and I just back from ten nights all-inclusive, superior suite at the Roca Nivaria. Decided to try another Adrian's hotel after a lovely holiday last November at its sister hotel, Colon...
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We had ten days at the Roca Nivaria last month and enjoyed our holiday very much.
The top floor bedroom (707) was very spacious and well appointed and we were impressed with the walk in closet...
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Large hotel with exceptionally friendly and helpful staff in all areas of the hotel’s excellent facilities. Staff go out of their way to please and provide a quality service. This stems from the fact...
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Actually at hotel now and what a hotel. On all inclusive so everything including fried and contents. Yes we paid for coffe machine but did our research before we arrived and allowed for that. We only...
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This a first time I have stayed in a 5 stay hotel where I had to buy "a drinks package" so I could use the fridge. You also have to pay to weigh your luggage. I had to pay a lot to get an upgrade to...
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We travelled as 2 families with 3 children under 3 staying half board in the superior one bedroom rooms with a sea view (302 and 303) booked through jet2.
We are quite particular in our expectations...
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Loved this hotel. The towels for the loungers have a little hat that sits on the end of the lounger and therefore doesn’t blow about and the towel itself fits the entire lounger. Simple but...
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Perfect family holiday. All the staff were very friendly and helpful we are most definitely going to return to this hotel. The Hotel is child friendly but also suitable for guests that don't have...
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What can I say about this hotel that I haven't said before.......IT JUST GETS BETTER! This was our 5 th visit to Roca Nivaria Hotel and as in previous visits, it was a pleasure. From the minute you...
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We came for two weeks and it was the first time that my husband and I have been all inclusive. We all had the best time ever. From arriving in reception all the staff are friendly and very helpful...
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When Roca Nivaria opened 11 years ago it was less the jewel in the crown and more the only jewel on a beautiful peninsular surrounded by a somewhat unattractive town. For that reason alone it was...
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From the minute we arrived until we left, the staff were friendly, courteous and helpful. Whole hotel was spotless, even the underground parking. We were given a fabulous room with big sunny balcony...
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Roca Nivaria is in a great location, it was easy for us to walk around in the area. The hotel has some great facilities, our favorite was the spa, which we visited several times. We received a...
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This was the first family holiday for my wife our baby girl (16 months at the time) and myself.
We arrived late, but the service was great from the start with the bell boy taking care of the bags...
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My wife and I came to Roca Nivaria for a week as a last minute holiday with our 18 month old, booked through Expedia for ~£190 per night, which seemed excellent value for a 5 star with child care...
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Just returned from our third visit to the hotel. Again we had a great time and we are not usually people who return to a hotel over and over again.
Excellent for children (our daughter is 3)- two...
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Hotel was great !
The suite I was in was lovely. Air con worked really well - it was so quiet I wasn't sure it was working.
The room included a Nespresso style coffee machine.
The dining rooms have a...
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The buffet was amazing, such a great selection of fresh food. Great variety. Lovely location with lots of palm trees. 3 pools one of which is a salt pool - loved it. The rooms and all of the...
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This is our second stay at the hotel in the last 3 years. We returned this year as we liked the size of the pools and the range of activities for the children. We stayed for 10 nights in a junior...
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The kindness and the amiability of personnel are just outstanding.Need for a plum art repair? Done within the 15 minutes after a phone call to the reception....Wish for another pillow: choice between...
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On the whole a nice resort, food and drinks good and the majority of the staff excellent; the level of cleanliness is excellent,however the non reserving of sunbeds and no inflatables in the pool...
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I visited Roca Nivaria to relax and escape the stresses of work. The choice could not have been better.
Check-in was quick and friendly; I got room 007 which was in a nice location and overlooked...
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We have just returned on the 19th October after our 15th visit and it just never disappoints this hotel takes some beating . We love the friendliness of the staff and that includes the very polite...
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I normally holiday in Dubai and without trying to sound snobby I was not sure what to expect from Tenerife. Wonderful Hotel in a quiet end of Coast Adeje, picturesque location, never been in a salt...
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This is a hotel where every effort has been made to get all of the details right.
The level of cleanliness is impressive...from the bedroom, the poolside areas to the main body of the hotel and...
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This is a really super hotel. We stayed all inclusive which we had booked with British Airways as a package deal. We were very happy with our room, which had a lovely direct sea view. The room was...
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The whole week was fabulous, food was excellent, A La Carte restaurants was excellent! staff were very friendly and helpful ! We would recommend this hotel yes it is 15km from las Americas where we...
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Read the reviews and the feed back was pretty good so booked our family holiday here we went half board to give us the choice going out for lunch and mixing it up a little, so we bought some water to...
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We have spent a full week in Roca. First feeling is that the hotel is huge and full of beton, modern style.
We had half pension and it is more than enough I would say.
The breakfast is excellent...
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In a nutshell, we had a wonderful time. the hotel exceeded our expectations.
Hotel was 20 minutes by private transfer (booked A La Carte with TUI)
Albeit, we were on honeymoon with our 7 year old...
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Personally this was not my usual style of holiday but on this occasion it was exactly what we needed because it was a tough year for my wife and I, so we wanted lots of quality time, peace and...
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Booked last minute, therefore had done no research. We were very pleasantly surprised with the standard and cleanliness of the hotel. The saltwater pool was the first pool we have ever got into...
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A very nice hotel in a quiet location. Beautiful surroundings. This is definitely one hotel I would return to. Good food, great service all round. A free shuttle bus takes you to their sister hotel...
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Arrived late at the hotel at 1030/11pm and where given a cold meal feom the hotel which was good of them at that time of night, reception had us booked in for half board but we paid for all inclusive...
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Very nice hotel, with sea view from the room. Plenty of good and fresh food. Nice swimming pools and very good services and prompt services. They were a lot of elderly people. The hotel has his own...
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This is my third visit to the hotel and the only one anywhere I have been where I am always happy to come back to. Just about everything is perfect from the rooms, the grounds, the food, the staff...
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Junior suite facing the pool. Room and all elements brilliant from check in to check out and in between.Would give it more than five stars if we could.Resort is quiet and probably not for young...
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Beautiful room with great sea view from the top floors. Nice terrace with long chairs. Quality of food is outstanding, plenty of choice in the buffet (theme buffet every evening in addition to...
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Came here with my wife and 21 month old and stayed for 10 days. It was fabulous, the room (junior suite) was lovely, the food and drinks great, pool is heated (amazing) and the baby club brilliant...
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We simply cannot fault this hotel or its location.This was our eighth visit and it will not be the last! This hotel is just relaxing from the minute you walk in.
Over the years the standard has been...
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We've stayed there for 7 days - We loved it, food was delicious: Buffet, Ilatian, and Spanish Restaurant, we can recommend going to all of them, entertainment was great, staff was incredible. We...
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We've stayed there for 8 days last week and apart from the noise (builders noise from the room below us) everything was perfect. Rooms spacious with super comfortable beds, tasty food, 2 pools and...
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Second stay of the year and can honestly say the hotel facilities and staff are 5* we had another truly relaxing break listening to the waves crash while surrounded by beautiful gardens and...
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Just back from 5 night break, was really disappointed, we booked all inclusive and really didn't like the set up, we had to give our room number and confirm our name every time we had a drink, why...
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Overall the Roca Nivaria is a very good hotel there are however areas for improvement and we experienced a number of serious lapses in service.
Check in was efficient and Tomas struck the right...
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Background- family of four. Myself and my two children (aged 1 and 3) and my mother (aged a very, very young 60!) stayed for week mid sept 2017- sea view junior suite All inclusive. Costing 4K all in...
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I stayed at this hotel for 5 nights in September 2017 with my mum.
We had paid for a superior sea view room All Inclusive.
When we arrived and got to our room the view was NOT Sea view (couple of big...
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This is our 4th trip to the Roca Nivaria and we are already planning our 5th! The staff are all very friendly and helpful and the place is just so relaxing. We always go all inclusive and we stay...
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Overview: Couple from London staying for 10 nights in August 2017. Standard double room, upgraded for sea/pool view (on an all inclusive package). Booked with Thomson - £3.5k all in.
Pros:
- Hotel...
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Stayed here all inclusive with my husband and baby who's 16month old for our honeymoon.
The hotel is superb, so luxurious the staff couldnt do enough for you.
Table service for evening drinks which...
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First let me say it will be very difficult to find such an amazing hotel with such friendly and proficient staff serving buffet food which far surpasses any notion buffet means poor food and queues...
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Everything about the hotel was great, no complaints anywhere and very quiet too. Amazing how few guests there were there during our stay, which was the last 2 weeks of the British school...
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Checked into this hotel on 31/8 thought on first impressions it would be wonderful.
The room was great and buffet probably one of the best I have seen apart from Mexican night which was awful. The...
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Stayed at this hotel for 9 nights, our first trip to Tenerife and wow this place is amazing. I cannot think of anything that could of been improved on any level. First class service, do not hesitate...
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Family of 4, Superior Suite with sea view.
Can't fault this hotel and a real luxury to stay here. We loved it.
The team there were fantastic, from Casanova's team at dinner, the reception staff who...
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We visited mid July for 10 nights! Family of three,
We arrived late evening and we were offered a welcome drink which was a good start! Bags taken to our room, check in friendly and quick!
Dinner...
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Arrived to a free drink and was pleased to have an amazing sea view from our ground floor balcony which we were not expecting, layout of both pools look amazing especially at sunset, staff were all...
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this hotel is perfect. spotless, great facilities, wonderful staff, brilliant pools, great food and drink and in a nice location. we stayed for a week and i wish it was longer. we did a nice boat...
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I will keep this short and to the point.
A lovely place to stay for our Family summer holiday, we stayed in room 320 and this was perfect for what we needed. Nothing to really fault here.
The staff...
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We researched a LOT of hotels in Tenerife for our vacation and came across Roca Nivaria Gran Hotel.
The reasons we decided to book it were the reviews, the pictures and the fact that they had a "kids...
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We were once having breakfast in the morning on the terrace. Suddenly fell some dirt down because of some renovation site above us. The waiter apologized immediately and changed the table for us...
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First impressions were excellent; we were greeted as our taxi drew up by a lovely man who collected our cases. Check in was efficient and quick and then we were escorted to our room with our luggage...
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Have been to Tenerife many times and was recommended this hotel. It does not disappoint. The food, staff and rooms were lovely. There are two large pools, one salt water and one for kids and lilos...
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Just come back from an 11 all inclusive night stay, had a great holiday and would return.
Hotel never seemed too busy - only minor criticism would be that too much of the outside dining area was...
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Stayed for a week and checked out this morning - excellent hotel. Fantastic big pools with plenty of loungers and space. One really warm one (like a bath), one colder one with a waterfall and a baby...
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We stayed at the Roca Nivaria for 3 nights and we (hubby, daughter - 2 and i) had a great time. We went in June and it wasn't very busy which was lovely. Our daughter had fun splashing around in the...
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we will never tire of this hotel. went back for the fourth time this july.
if anything it was better than last time if that was possible.
arrived 9 pm. checked in had our cases taken to our room...
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We have just arrived home from having a amazing day 10 family holiday here we honestly could not fault anything and I'm very fussy.
The children Aged from 2 to 8 have all had a wonderful time with...
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We are currently checking out of The Roca Nivaria Hotel, it is meant to be a 5* hotel, the experience we had was far from this as a family of 3 we booked a room we thought would be suitable for us we...
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We are on day 13 of our 2 week family holiday and I can't praise this hotel and it's staff enough, from the minute we arrived it has been fantastic, the food has been excellent at breakfast, lunch...
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As we sit on the balcony of the lobby bar, looking out over the pools and the sea, it's the perfect time to reflect on our stay. I can genuinely say, this has been the best holiday we can remember...
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Lovely hotel. Very good heated pools with excellent views. Excellent room sea views as well . We enjoyed our stay. I will recommend this hotel to any travelers. Good secured parking. Food was ok...
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It was a good hotel with great staff and service. Very clean and confortable. You can receive good advice about the places you can visit around. Not really expensive comparing to others but you can...
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If you are looking for a quieter hotel with some luxury, here is a good choice for you. Went last week of June and first week of July so number of children here was low and mainly pre school age with...
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When we turned up at 11.30pm at night I thought oh no!. However was plesently surprised by the hotal and room.
Room was very large, well looked after with a very large balcony with two sun loungers...
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Lovely hotel deserves their 5 star. Very clean, decor & rooms excellent. Lovely views out to sea, and plenty of sunbeds around the two swimmi g pools & garden. We stayed in a deluxe room , bathroom...
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Have just returned from this excellent hotel . Kids club for my granddaughter the best i have come across from making cookies pizza . Painting t.shirts etc etc staff Brilliant !!!
Drinks around the...
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If you are looking for a relaxed vacation with nothing to worry then Roca is a super choice. The nice clean rooms have a great sea view with a balcony that enables you to look at the sea (glass). The...
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I didn't like this hotel. There are rules about everything.
One of the nice things about going all-inclusive is the not having to settle the bills all the time. Here, you have to sign for...
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This hotel is in a quiet location. The hotel itself is excellent, spotlessly clean throughout and the staff are a credit to the hotel - very friendly and accommodating. The pool area is nice with an...
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My partner and myself stayed for 1 week in mid June. We booked through Thompson which included private transfers. On arrival in the afternoon we were greeted warmly and quickly checked in. The hotel...
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We have just returned again from the wonderful roca nivaria. Fantastic stay. Food was as last year. Outstanding quality. Our sea view room clean and very spacious. I had looked forward once more to...
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This hotel is nice definitely with really nice rooms, good facilities, clean pools and a good location. However, we found a few areas in need of improvement that led me to the 3 star rating...
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Well as you can see from an earlier post, I said I would be back and well here I am back.
You can see from the previous post how I ended up back here. No idea why I didn't book here in the first...
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Me and my partner stayed a week mid June. Nice warm welcome, we got there late in the evening and were offered food in the restaurant. The staff are so happy and welcoming made our stay very...
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Excellent restaurant, clean pools , very comfortable rooms, first class SPA, qualified and friendly staff. Suitable garage. Senior managers constantly control all processes.
Quick and adequate...
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Stayed at the Roca Nivaria for 10 nights at the beginning of June. Fantastic holiday.
•Staff were really helpful and polite and quickly remembered who you were and your room number.
•Food was...
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The Roca Nivaria is a really fantastic hotel, and one me and my family have great memories of. We first visited in 2015 and stayed for a week and decided we loved it that much we would return this...
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How fantastic to go back and it be almost as good, the rooms was exceptional, the cleaning exceptional, the food was great except the Italian restaurant very bland, overall great. We will return again
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This was our seventh visit to this hotel and was just as good as the first. We stayed for a week over half term. For us, it ticks all of the boxes; great holiday atmosphere, spotlessly clean, good...
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Overall, great, classy hotel and had a fabulous week.
We stayed all inclusive - costing about £500 per night so expectations were quite high.
Positives:
Room was fabulous. Superior suite. Huge...
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Me and my wife have just returned from an Amazing 1 week all inclusive holiday at The Roca Nivaria Hotel in Tenerife.
I can say from the first minute we arrived until our departure the staff and...
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Expedia ask no of children on the booking, when you insert 1, automatically a new box pops up to ask the age of the child, I typed in 7 yrs old and proceeded to get quote for 2 adults and 1 x 7 yr...
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Stayed here for a week, nothing for children to eat for dinner as children's buffet was closed. Apparently they only open of have 30 plus children coming.
Sadly thomson don't tel you that so if...
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We travelled here after being highly recommended and being told how good it was a for 1 year - we had such high expectations.
1st - the cost - we paid 3.5k for 10 nights all inc for 2 adults and a 2...
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Our second trip to this hotel. Last time was 5 years ago. Still as good as ever. the standard rooms are larger than many other hotels and the balcony similarly so - plenty of room for 2 sunbeds...
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Nice luxurious Hotel, Clean and very friendly Stuff. Exellent Pool area, Family friendly. It's the first time we went with our lovely 11 Month old daughter to holidays. We was unsure about traveling...
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The context : a group of festive and turbulent old friends playing golf together during one week, once a year..! Not an easy task to manage... Congrats to the efficient and always cheerful belgian...
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This was a family holiday over the children's Easter school holiday,There were eight of us with an age range of 73 to 8 and all of us had a great time.
The hotel is well maintained super clean and...
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We visited the Roca Nivaria for a week at the beginning of May with our seven month old baby.
We were greeted warmly by the staff and check in was efficient and friendly. Our room was on the fifth...
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A rice hotel, not UK 5 star standard at all but holiday resort hotels never are... really good service, staff are friendly, good pools, perfect for a relaxing holiday near the pool. Best to stay...
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Greeted by friendly concierge who took our luggage from the taxi and took us to check in which was done quickly, friendly,and informatively.We were upgraded to a suite which was very nice and I had...
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This was mine and my husbands 4th visit to this hotel and we loved it as much this time as the three before. We particularly the like location, being a good distance from the busy resorts of Tenerife...
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