Situated on 50,000 m2, this award-winning family-friendly hotel is located in Morro Jable on Fuerteventura's south coast, just a few minutes from wonderful Jandía beach. It features 2 outdoor pools, a children's pool, playground, kid's club, various bars and restaurants, sports facilities, conference facilities and an excellent spa area. A golf course is within walking distance.
- Nearest Bus / Metro Stop: Distancia (en metros): 85000
- Beach: Distancia (en metros): 600
- Nightclub: Si
- Theatre / auditorium: Si
- Game room: Si
- Kids’ club: Si
- Children playground: Si
- Sun loungers: Si
- Parasols: Si
- programme for adults: Si
- programme for children: Si
- Shop: Si
- Wired Internet: Pago del servicio directamente en el lugar: No
- Laundry service: Si
- Bicycle hire service: Si
- Hotel safe: Si
- Sun terrace: Si
- Gym: Si
- Wi-fi: Pago del servicio directamente en el lugar: No
- NO Large pets allowed (over 5 kg): Pago del servicio directamente en el lugar: No
- NO Small pets allowed (under 5 kg): Pago del servicio directamente en el lugar: No
- YES Garage: Pago del servicio directamente en el lugar: Si
- NO Car park: Pago del servicio directamente en el lugar: No
- Hairdressing salon: Si
- Hot tub: Si
- Sauna: Si
- Steam bath: Si
- Massage: Si
- Spa treatments: Si
- Spa centre: Si
- Swimming Pool: Si
- 24-hour reception: Si
- Hot Tub: Si
- Games Room: Si
- Beach hotels: Si
- Hotels with spa: Si
- Sport hotels: Si
- Family hotels: Si
- Internet: Si
- Adapted for disabled: Si
- Restaurant: Si
- Spa: Si
- Parking: Si
- TV: Si
- Gym: Si
- Air conditioned: Si
- Year of construction: 2005
- Number of floors (main building): 4
- Number of floors (annexe): 2
- Total number of rooms: 485
- Breakfast buffet: Si
- Buffet lunch: Si
- Buffet dinner: Si
- American Express: Si
- MasterCard: Si
- Visa: Si
- Internet access: Pago del servicio directamente en el lugar: No
- Wi-fi: Pago del servicio directamente en el lugar: No
- Cot on demand: Pago del servicio directamente en el lugar: No
- Extra beds on demand: Pago del servicio directamente en el lugar: No
- Number of bedrooms: 1
- Jet ski: Si
- Diving: Si
- Windsurfing: Si
- Sailing: Si
- Table tennis: Si
- Volleyball: Si
- Mini golf: Si
- Surfing: Si
* Pay the service directly to the establishment.
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Based on 6957 reviews
zara w, Lancashire, United Kingdom 17/04/2019 Family April 2019
Perfect family holiday ☀️🙌🏽
We have literally just landed back home from our fabulous family holiday. We went with our 3 year old who is very well travelled. We booked with Jet 2 and had a free child place so this was fab to... >> Read full review
griggsta76, Walsall, United Kingdom 17/04/2019 Family April 2019
Ok, but wouldn’t return
We are currently 2 adults and a child age 5 on our 6th day here.
We are a well travelled family and it takes a lot for us to write negatively. This is an honest review.
I review a hotel on a few... >> Read full review
wayne c, 16/04/2019 Family April 2019
Good stay ay ocidental mar campbells and joy family
Hi there we arrived on the 6th of April 2019 we were a party of 8 one of the rooms was ready one wasn't. It wasn't the most warmest of welcomes at check in. We went for Lunch and then the room became... >> Read full review
Jane V, Lee, United Kingdom 15/04/2019 March 2019
Good hotel, great size rooms, food needs to improve
Great hotel, lovely pool, ok bars, entertainment team were fab, pilates/yoga every morning - excellent, followed by aqua aerobics which I've been taking about trying for years...!
Water volleyball... >> Read full review
Explore88241, 14/04/2019 Family April 2019
Just got back from a family holiday and the hotel itself was spot on clean tidy Staff were all good especially the animation team extra good at kids club . Downside is the food all Luke warm at best... >> Read full review
Morrisdanni, Oxfordshire, United Kingdom 13/04/2019 April 2019
Not what you'd expect of 4*AI
We booked this then saw all the food poisoning/diarrhoea reviews an went straight to thomas cook to have it checked out. They confirmed they were monitoring "a situation " at the hotel.
It is on a... >> Read full review
Robert M, 12/04/2019 Couples April 2019
11 night stay March 30 to April 10 2019
I have returned from this resort with many positive comments despite reading many negative remarks prior to my departure. The hotel is large with 9 accommodation blocks which are positioned around 2... >> Read full review
mummydub86, 11/04/2019 Family March 2019
Lovely until our sickness on the last 3 days!!!
We stayed last week of March. Lovely hotel on first impressions, clean, nice rooms which could of done with updating but were spacious. The one bathroom in our interconnecting rooms smelt like... >> Read full review
310aleksandram, Coulsdon, United Kingdom 08/04/2019 Couples March 2019
Lovely place and beautiful area
We have stayed in this hotel for a week on all inclusive holiday. It was great time, and we have enjoyed every day of our stay. We were a bit unlucky with whether, but still managed to get suntan and... >> Read full review
ADELE G, Lancashire, United Kingdom 07/04/2019 Family March 2019
the only two things I can think of when we visited this hotel are the BEDS & THE SHOWER they are GREAT! as good as home .......the hotel itself is lovely,grounds are fabulous (we went in march/april... >> Read full review
KamPindi, 07/04/2019 Couples March 2019
Lovely holiday, thanks to niko
Stayed a week in march, hotel was in good location, lovely and clean room. Reception and staff was great, especially Niko in entrainment team, he is very friendly, professionals always happy, asked... >> Read full review
Cornish26, Northfleet, United Kingdom 05/04/2019 Couples March 2019
My partner and I stayed for a week end of March and we really enjoyed our stay. The hotel itself is lovely. Everything was clean, including the room, pool area, restaurant and other common areas.
We... >> Read full review
Maggie D, Waltham Abbey, United Kingdom 04/04/2019 Couples February 2019
We stayed at this Hotel for one week commencing 27th February,
Room was nice ,we did book a room with a sea view and if you stand on our balcony and look to your left,you can just see it.
Food was... >> Read full review
Y3791ZBjonathanm, Rhondda, United Kingdom 02/04/2019 Family April 2019
Nice hotel clean sum staff are nice other can be rude all in all had a gd holiday will say all inclusive end at 11.00 PM great place if u got young children entertainments great sum gd act sum... >> Read full review
Relax49359378011, 02/04/2019 Couples March 2019
Hotel was so big but very nice the only fault was that the food was cold no snack food served at night when you felt like a snack entertainment was very basic only one heated pool so was busy at... >> Read full review
Rachael J, Andover, United Kingdom 02/04/2019 Family April 2019
Despite the down falls below, one person made a difference- Nico!
We haven’t had the greatest time on our holiday. My partner hasn’t slept right as the beds are rock hard and very uncomfortable. At dinner We’ve had glasses that are broken and realised this once my... >> Read full review
Yve_9, cuba 31/03/2019 Family March 2019
We had a 3 day break at this hotel overall we had a nice break. Bad points No welcoming drink on arrival Our room was quite dark and the fan and wood work on the ceiling needed a clean other than... >> Read full review
Hemraj B, Oxford, United Kingdom 31/03/2019 March 2019
Visited this hotel on the 6th march for 4 nights at a coist of £225.00 with TUI.
If you are looking for a short breat with a great hotel on the beach with delicious meals and a hot indoor swimming pool, then look no further that this hotel. It costs us £225.00 for 4 nights in... >> Read full review
Robtheblue1, Stockport, United Kingdom 29/03/2019 Couples March 2019
We visited the hotel in March 2019. The hotel was great, staff were brilliant and made our holiday very enjoyable.
The lady from customer services dealt with our problem swiftly and efficiently,with... >> Read full review
C4749SPstevec, Worcester, United Kingdom 27/03/2019 Family March 2019
GREAT LOCATION AND VALUE FOR MONEY
Since arriving at the resort we have been very please with the quality of service, cleanliness and politeness / helpful of staff.
Some guests have indicated that the reviews have not been very... >> Read full review
Maps32614916532, Ashford, United Kingdom 26/03/2019 Couples March 2019
First holiday in Jandia
The hotel was clean and spacious. The variety of food a drinks were good. All staff were polite and helpful. The courtesy bus from the hotel to the town is a welcome extra, although the cost of taxis... >> Read full review
welloved, 26/03/2019 Couples March 2019
Arrived later evening and directed to snack bar. Oh dear good job I didn't write a review then. Clean pools and rooms with friendly staff. Disappointed smokers share areas outside with non smokers... >> Read full review
Brett B, 24/03/2019 Couples March 2019
Ignore bad reviews
This place is excellent. We are here now. No sign of any food problems. The food is really good and the staff are so friendly and helpful. Lovely big room with large balcony and two pool areas one... >> Read full review
davidrE8820PS, Stockport, United Kingdom 23/03/2019 March 2019
JUST GREAT SERVICE, VIEWS, FOOD & DRINKS
We stayed all inclusive in early March, the staff were wonderful at all times. We asked for a change to our originally allocated room, to give us access to a lift & this was sorted out by the... >> Read full review
EmmaB9468, 22/03/2019 Couples March 2019
I booked this holiday for 4 nights for myself and my boyfriend, we usually stay at very nice hotels and were nervous after reading all the awful reviews, even tried to cancel!
Honestly was a nice... >> Read full review
Peter B, 21/03/2019 Couples March 2019
Guys... this is THEE best!
I have NEVER laughed as hard as i have on this holiday #day3. The craic is 90! Guys This place is STUNNING! All these bad reviews on here are how you say ........, pure #nutjobs. From the house... >> Read full review
Clarkey1956, Reading, United Kingdom 20/03/2019 Couples March 2019
Day 2 summary
Day 2 and three meals in no sight or sound of any illness, the First Choice Rep Adam said they had not had any new cases of gastro for 5 days. The hotel is spotless and the food we have consumed was... >> Read full review
Deborah G, 19/03/2019 Family March 2019
A Great time in the Occidental jandia Mar
Spent a week at this hotel from 10th March. The hotel was great the only negative comment would be amount of steps to our accommodation. If I stayed at this hotel again I would request a ground floor... >> Read full review
mark t, Bury, United Kingdom 18/03/2019 Couples March 2019
Me and my wife have recently returned from this hotel. We went here with jet2 holidays.After arriving on a Saturday afternoon I fell ill on the early hours of Monday morning with vomiting and... >> Read full review
Annemoz21, Newcastle upon Tyne, United Kingdom 18/03/2019 Family February 2019
We booked this holiday to spend time with our parents in the sunshine with our little boy. We did in fact have a lovely stay but I wouldn’t recommend the hotel at all.
We booked the hotel after the... >> Read full review
Krina R, Stirling, United Kingdom 17/03/2019 Couples March 2019
Good views but very disappointing food and service.
The views from the hotel of the beach were amazing. The beach itself was amazing. The walk on the beach is highly recommended. However, the food was a total let down. I am a vegetarian and nothing... >> Read full review
lisalindley12345, Southport, United Kingdom 15/03/2019 Solo travel March 2019
Such a shame, lovely hotel but so much let it down. Firstly, i'd gone on my own. So they decided to put me in the furthest room from reception, where it was pitch black and my patio doors led out to... >> Read full review
Sightsee538029, 15/03/2019 Couples March 2019
Disappointed. Thought hotel was nearer to the beach then it was actually was, and although shuttle bus to go to and from beach very few and normally crowds pushing to get onto them. Rooms... >> Read full review
Pipster10, 14/03/2019 Couples March 2019
Epidemic of sickness at the awful place
We became ill after 3 days. We had only eaten here. The management were rude and uncaring. The food is dangerous, a breeding ground for bacteria keeping food out and exposed at such luke warm... >> Read full review
Mazsimon, 12/03/2019 Couples March 2019
Second visit to this hotel feb 2018 Feb 2019 . The downturn in the food and restaurant standards are both alarming and concerning . Should be two sitting for evening meal where the restaurant closes... >> Read full review
maxijones66, Coventry, United Kingdom 12/03/2019 Friends getaway March 2019
Myself and 3 friends went for a weeks all inclusive holiday to this hotel , after 3 days one of my friends ended up on a drip due to the most horrific diarrhoea and sickness , the same night her... >> Read full review
Beverley T, Rugby, United Kingdom 12/03/2019 Couples February 2019
Food Hygiene needs improving
The hotel was lovely but the food hygiene practices leave a lot to be desired.
A bit of constructive criticism...
The hotel staff should insist on people using the hand sanitising gel before... >> Read full review
phyllist520, Oldbury, United Kingdom 09/03/2019 Couples February 2019
No sea view
Paid nearly 400£ extra for a sea view .as was their for 4 wks. Dont bother to pay as you won't get one this is what you get sitting down and standing I spent 4wks peering through 2inch gap..complex... >> Read full review
Flyer60549053327, 07/03/2019 Friends getaway February 2019
Holiday with sister
Lovely hotel all round, food was good at all the services through out the day. The wine was very nice & very surprised to have cava for breakfast. Very well organised hotel & nothing was a problem... >> Read full review
Sirpickalock, London, United Kingdom 07/03/2019 Couples March 2019
We have just come back from holiday in Fuerteventura stayed at this hotel Occidental Jandia Mar when we arrived we both looked at each other and said it was not what we was expecting it looked dirty... >> Read full review
Laure0505, Fuerteventura, Spain 06/03/2019 Family February 2019
We got poisoned
We just came back home from holidays in Fuerte, stayed at the hotel Occidential Jandia Mar and it was very dissapointing. Our family (husband, two little daughters and I, 25 weeks pregnant) had been... >> Read full review
JusteB12, 06/03/2019 Family March 2019
The food was horrible. No fresh engriedients. In island like this you expect a frech seafood, fruits and vegetables and we didn't get anything of this. Our (and a others people in hotel) holidays... >> Read full review
Stuart H, Huddersfield, England 06/03/2019 Family March 2019
Will Go BACK
Just returned with JET 2 Holidays went for a week whilst we had new kitchen fitted at home.First impressions on arrival i showed some concern the reception was a bit dull and uninviting then our... >> Read full review
MMN123456, 03/03/2019 Family February 2019
Superb winter sun holiday in Feb 2019 - Fantastic Hotel and staff
Truly superb hotel and staff
We have been visiting this hotel as a family for over 20yrs - with our son and his grandparents many yrs ago and more recently as husband and wife only and occasionally... >> Read full review
mjesabel, Wolverhampton, England, United Kingdom 02/03/2019 Family February 2019
We spent there 8 days and we will never come back!
We just came back from Occidental Jandia Mar hotel. We spent there 8 days during half term school holiday.
Good points: Hotel itself is nice. Evening tap fizzy drinks is good for kids. Mini disco is... >> Read full review
John M, Barnsley, United Kingdom 26/02/2019 Family February 2019
Excellent hotel very good staff and excellent service. Room clean and everything you need. Plenty of storage. Pools clean and plenty of sun loungers. Plenty of entertainment both day and night for... >> Read full review
mrp29, Tamworth, United Kingdom 25/02/2019 Couples February 2019
Stayed week till 23rd Feb
We read lots reviews and wanted to make our own minds up jet 2 was amazing and the hotel the only thing wrong with this hotel is moaning people wanting something for nothing.
The food was amazing... >> Read full review
Sarah1262014, Boston, United Kingdom 24/02/2019 Friends getaway February 2019
This is the second time I have stayed at this hotel but this time it was an all girls trip. Excellent t and quick check in but if you are a first timer ask where your room is they didn’t show us... >> Read full review
xxcari37xx, Warwickshire 24/02/2019 Couples February 2019
Worst holiday abroad ever!
Having been to many resorts and hotels I had expectations of this hotel after reading the reviews. Wow I was so wrong. If your coming away for a romantic holiday with your partner this isn’t the... >> Read full review
lottiep318, Horningsea, United Kingdom 21/02/2019 Family February 2019
The photographs on this hotels website are extremely misleading. In reality, the hotel is pretty tatty. However, that was by far not the worst thing about staying here....
The food was simply... >> Read full review
joannemoxon, 21/02/2019 Family February 2019
Excellent kids club
Recently visited this hotel with 3 children aged 8 and 6. The kids club was amazing and the staff were fantastic. The kids club ran daily between 10.30 - 12.30 and 15.30 - 17.30. There were a variety... >> Read full review
Mrs_Staflet, Harpenden, United Kingdom 19/02/2019 Family February 2019
Another great stay!
My husband, 6 yr old daughter and I stayed for a week in Feb and had an amazing time. We stayed before 4 years ago and there jave been many improvements since then.
The hotel is large, really clean... >> Read full review
Odyssey38939025349, Bradford, United Kingdom 17/02/2019 Couples February 2019
My husband & i stayed @ the above hotel 5/2/19-16/2/19. For an all inclusive 11 days winter break. The hotel was excellent. Friendly staff, spotlessly clean. Good food. Great entertainment team day... >> Read full review
leegauntlett84, Leighton Buzzard, United Kingdom 16/02/2019 Family February 2019
Fabulous Week in Great Hotel!
Myself, my wife & 5 year old daughter have just returned from a week at the OCCIDENTAL JANDIA MAR where we enjoyed a fabulous last minute getaway.
HOTEL & FACILITIES - We found the rooms to a high... >> Read full review
48sheenag, 16/02/2019 Couples February 2019
Lovely time here
We had a lovely holiday here. I was a bit apprehensive about the holiday due to some negative reviews on TA.
Rooms a wee bit old fashioned but clean and spacious, sea view, but only when... >> Read full review
johnkris, burton on trent 11/02/2019 Couples February 2019
Long stay sunshine break
We arrived last Tuesday 5th Feb for a 3 week stay first impressions very good our room is in the main building and excellent one of the best rooms we have in our balcony overlooks the pool area and... >> Read full review
O1636DBalanc, Paisley, United Kingdom 10/02/2019 December 2018
Partner surprise holidays
Hotel it’s self basic but nice staff friendly helpful do not advice any one elderly or unfit as there is a cardiac arrest hill and many many stairs all around hotel areas food is. Awful basic cold... >> Read full review
Mark W, uk 07/02/2019 Friends getaway February 2019
Nice big hotel
Just back from a week at the occidental, upon arrival they take your details and then u get an email whilst there asking about your stay so far, I mentioned glasses at meal times need replacing more... >> Read full review
hoopla11, London, United Kingdom 05/02/2019 Friends getaway February 2019
Have had a holiday here with my brother all inclusive. The hotel is rather large with nice pools. If walking is your thing then staying here is good. (There’s a long walk to the room from main... >> Read full review
wearsideal, Sunderland, United Kingdom 05/02/2019 Couples January 2019
a Nice place for a break
This holiday was booked at the last minute (4 days before flight), to get some “winter sun” and for my wife’s birthday.
We had never been to Fuerteventura, and as it was the best deal, we decided to... >> Read full review
tinasL8357NC, Kingston-upon-Hull, United Kingdom 04/02/2019 Family July 2018
A treat for us all
My husband treated me, our son, daughter in law and our 8yr old granddaughter to a 7 day stay. All I can say is I wish could have stayed longer! From the minute we arrived we felt special.
The hotel... >> Read full review
Flyer18329714600, 04/02/2019 Friends getaway January 2019
This was a very enjoyable stay. We were there for a week and had mainly hot weather. It was quite windy some times but apparently that’s normal on the island, it was less so down by the beach. The... >> Read full review
PAUL T, 04/02/2019 Couples January 2019
WE arrived at the hotel 26/10/19 for a 7 night AI break with a sea view room booked.
Reception was very welcoming and let us leave are bags at the reception so we could go and get something to eat... >> Read full review
16debras, 29/01/2019 Couples January 2019
We're staying here for two weeks. We had paid for a sea view which initially we didn't get but thanks to Carla we now have the room with a better outlook. The rooms here are tired and need updating... >> Read full review
Carribe2, Scotland 28/01/2019 Couples January 2019
Nice views, good food
Lovely big rooms, cleaned every day. Good balcony with pool and sea views. We stayed all inclusive and it was very good value for money. Best snack bar by the pool that I have come across. House wine... >> Read full review
chapor, Nottingham, United Kingdom 27/01/2019 Couples January 2019
Take a walk down to the beach, and try the toscana restaurantReally clean and tidy, staff worked hard to maintain the public areas of the hotel throughout the dayPool really clean, and lovely water... >> Read full review
Safari64235162120, 25/01/2019 Solo travel January 2019
Sun, sand but indifferent beer.
Excellent service, comfortable room with unbeatable sun terrace. Food not great but plenty of choice and I did not go hungry. Jandia beach is stunning and will live long in my memory. Tropical beer... >> Read full review
Partydude11, Llanelli, United Kingdom 25/01/2019 Couples January 2019
Not the worst but far from the best. Average is based on service, facilities, food, and although a nice location once you've had a couple of days walking out you've done it. Entertainment is way off... >> Read full review
scubachic70, 25/01/2019 January 2019
Winter Sun - 5th - 12th January
We decided to spend a week away in January in the sunshine and stumbled upon this resort in our search. The facilities were lovely, rooms spacious and clean, variety of meals exhaustive and within... >> Read full review
Kevin F, York, United Kingdom 23/01/2019 Couples January 2019
Stayed 15th-22nd Jan to celebrate my birthday Lovely hotel with pleasant friendly staff we had a lovely spacious room with a balcony in block 4 with a pool and sea view cleaned daily to a high... >> Read full review
clancyam, Northern Ireland, United Kingdom 23/01/2019 Couples January 2019
Relaxing holiday with great food, staff and facilities. As a couple in a family hotel who normally go adults only, this was a perfect stay as there were few kids but they all stayed at the top pool... >> Read full review
DayTrip62491205504, Enniscorthy, Ireland 22/01/2019 Couples January 2019
Very nice holiday. Quiet relaxing and nice place for a holidays. Put stress alway enjoy the stay. Whole holidays experience on the high standards. No problems with communication, whole staf speak... >> Read full review
382damianp, Zielona Gora, Poland 20/01/2019 Family January 2019
The worst churros, the Best coffe :)
Rooms very clean, food, animations very interesting, nice staff, at a very good level. the biggest disappointment is terrible churros, and this is a national delicacy and I hoped that I would eat a... >> Read full review
Freedom64294296280, Central Poland, Poland 20/01/2019 Family January 2019
Familly Age 39-42
We spend in this Hotel one week with familly - it was a lovely time except one incident in reception last day of our trip. Very kind and friendfull Animators for children and adults - our child was... >> Read full review
tcze, 20/01/2019 Family January 2019
Amazing time .
I would recommend this hotel to all who ask the staff are friendly and nothing you ask of them are a problem, the rooms are comfortable ,the food and drink variety are fantastic no faults all... >> Read full review
SarahRobWarwickshire, Warwickshire, United Kingdom 17/01/2019 Solo travel January 2019
Had 10 days here I found the hotel to be very nice and nothong to complain about,being on my own there were plenty of tables for two in the restaurant so I didn’t have to use a table of four, I found... >> Read full review
Guide01569269761, 17/01/2019 Couples December 2018
brill to chill
what a wonderful place to chill, good free bus service to the beach and shopping area. took the occidental+ package, well worth the upgrade, rooms are nice and large with a decent sized balcony... >> Read full review
Hannah G, Romford, United Kingdom 17/01/2019 Family November 2018
Good family holiday
We visited Jandia Mar in November with two children, a two and a half year old and a 7 month old baby. Let's start with the transfer,which is a lot longer than an hour and 45 minutes. More like two... >> Read full review
gpb00th, Mansfield, United Kingdom 14/01/2019 Couples January 2019
The hotel staff were excellent, good variety of food and the staff kept bringing out fresh food all the time ,rooms very spacious and clean it's our second time at this Hotel The pool area is lovely... >> Read full review
nalinpereara, Norwich, United Kingdom 14/01/2019 Couples January 2019
The best holiday ever
We booked our holiday through jet2holidays. Hotel was really nice and from the check in to check out they well looked after us. Helpful staff. Food were amazing. Also the beach is 5 minutes away. We... >> Read full review
travbarry, Swansea, United Kingdom 14/01/2019 Family January 2019
Stayed in January
I stayed for a week in January with my wife and 3 children. The hotel was spotless and the location was brilliant if you're looking for a quiet relaxing stay. The hill that people seem to have an... >> Read full review
blutengel, Wigan 11/01/2019 Family January 2019
winter family break
Nice family hotel, close to endless sandy beach with plenty of activities for both kids and adults.
Our room (block 2) was clean and spacious. The hotel was generally clean but a bit more attention... >> Read full review
d0dw, 08/01/2019 Family December 2018
We are currently at the hotel, day 10 of 14.
The hotel management have this place organised so well. Everything seems to flow perfectly.
The rooms are well laid out, we have interconnecting for the... >> Read full review
misty677, Newry, United Kingdom 07/01/2019 Solo travel December 2018
Staff are friendly and helpful, could not fault anyone. A great variety of food everyday during meals. Plenty of activities for children. Nightly entertainment was suitable for families with music... >> Read full review
James K, Liverpool, United Kingdom 06/01/2019 Family January 2019
Loved Jandia, Hotel nothing more than average
Arrived Dec 29th and stayed for the week, 2 adults and 2 kids 12&9.
1 hour taxi transfer (viva transfers were brilliant)
We had joining rooms so plenty of space, 4th floor in the Main building so... >> Read full review
FalkirkFeefee, Falkirk 04/01/2019 Couples January 2019
Standards have fallen
Having stayed here previously we were looking forward to returning, and are still here on holiday. I wouldn't normally review until I finished my holiday but Feel so disappointed in the fall in... >> Read full review
lochaslh3, inverness 03/01/2019 Couples January 2019
Want to go home
I have just moved room literally because my previous room 5208 had paper thin walls and I had loud noises from the next door occupants constantly who thought they were in Ibiza by there behaviour... >> Read full review
Markyab, Corralejo, Spain 03/01/2019 Family January 2019
Three Star At Best
From waiting in a queue to check in and then walking up stairs searching for our room after being nodded in roughly the right direction by the receptionist this is a typical three star Spanish hotel... >> Read full review
Navigator33757445968, 02/01/2019 Family December 2018
Reception gives wrong room key on check in
The hotel is good for family but be aware of the reception service as they are chaotic and do many things wrong. They give wrong keys on arrival, they do not provide any services for families even... >> Read full review
Dreamer40580082738, Slough, United Kingdom 01/01/2019 Family December 2018
Value for money
you won’t be disappointed Some of the staff is not professional especially in buffet areaevery drink should be included in all inclusive price reception staff need trainingit took over 45 minutes to... >> Read full review
1990sjm, 01/01/2019 Family January 2019
Ok but not great!
Me and my family spent a week in this hotel for new year. The hotel itself is very clean and tidy and rooms are lovely and spacious too! However food is not to the standard we had hoped for. All hot... >> Read full review
Paulgreenwood1986, New York City, New York 30/12/2018 Couples December 2018
Me and my wife booked up for a relaxing getaway this month and it’s exactly what we got!!. Jandia is a quiet place with not a lot to do here but eat and drink which is why we came away. Ill do a list... >> Read full review
EmmaLanghorne, Kendal, United Kingdom 29/12/2018 Family December 2018
A warm December break
We had a lovely break at this hotel. First visit to Fuerteventura and the Barcelo hotels had been recommended by a couple of friends. The hotel was clean, food was variable and more than enough... >> Read full review
adrian h, 29/12/2018 Family December 2018
Very angry staff in bars not experienced this in all inclusive before only one lady fantastic called venessa one lady called Teresa very bad also another guy who I can't remember his name African... >> Read full review
Traveler49176497025, 26/12/2018 Family December 2018
Another fantastic stay
Our 4th visit and again excellent Alfonso on reception first class as ever .... excellent service and always looks after his customers.Rooms excellent cleaning first class. Another excellent stay... >> Read full review
bernadette d, Oxford, United Kingdom 25/12/2018 Family December 2018
On our last night at this hotel and everything was perfect but most important is that my kids really loves it as the hotel star and animation team are great with the kids. Thank you all for making... >> Read full review
parsifal769, 25/12/2018 Family December 2018
Travelled for Christmas week break with 4 year old kid.
Hotel is clean.
Smell in the lobby areas.
Great, Friendly, helpful stuff especially reception, cleaners and bartenders.
Spacious... >> Read full review
Mandy S, 24/12/2018 Couples December 2018
Breakfast was always cold. Pork chops with blood oozing out,food average,not a lot of variety. Bar staff a bit stuffy,other staff lovely. Hotel very clean. Heated pool was freezing. Entertainment... >> Read full review
Diane B, 19/12/2018 November 2018
My husband and I went to this hotel for a 10 day winter break. We did the all inclusive option which was fine. The food was lovely, I am a vegan so had to route around and be inventive some... >> Read full review
clifford69, Omagh, Northern Ireland 17/12/2018 Couples December 2018
A fantastic holiday from start to finish. Great value, Great food and entertainment. All staff were extremely helpful and nothing was too much trouble. Can't wait until we return next year. The... >> Read full review
richardanddonna123, Nottingham, United Kingdom 13/12/2018 Couples December 2018
This hotel was great value for money with good quality food and drinks. The rooms were very good and the entertainment provided was excellent. The highlight of the hotel is the friendly efficient... >> Read full review
Alan Z, 11/12/2018 Friends getaway December 2018
It was an amazing experience. I came here with Jet 2 holiday all inclusive package. Food and drinks inclusive from breakfast all the way to from 7am to 12am. Also alcohol which is local but good... >> Read full review
870pattyc, Ayton 10/12/2018 Couples December 2018
Fabulous stay, very welcoming
Welcoming, nothing was too much trouble. Staff were great from reception to the cleaning staff. Food was good and lots of choice I would definitely stay here again.The bus to the beach what a great... >> Read full review
leannecarr06, Leeds, United Kingdom 10/12/2018 Couples December 2018
Hotel was lovely, rest was average
Me and my partner stay at this hotel 02/12/2018 - 08/12/2018.Our first impressions - We arrived at the airport, go our luggage and waiting for our transfers, the transfer was around 1.5 hours to get... >> Read full review
judeni08, Middlesbrough, United Kingdom 09/12/2018 Friends getaway November 2018
Fantastic hotel but repetitive food!
Massive hotel complex, beautiful setting up on a quite steep hill. Courtesy bus down to the beach and shops. Some of the guest accommodation is quite a walk away from the main building but is very... >> Read full review
Sightseer61435651960, Sala, Sweden 09/12/2018 Couples November 2018
Very nice stay in Occidental Jandia Mar!
Me and my wife have had two wonderful weeks in Occidental Jandia Mar. We have very good weather and we like the hotel very much. The room was as big as we want and the beds was comfortable. We also... >> Read full review
Kathryn K, uk 07/12/2018 Couples November 2018
No customer service
Very much lacking customer service - tea/coffee, beer, wine, soft drinks all self service in all areas morning, noon and night. Coffee chargeable at the pool bar but spirits included and available... >> Read full review
Morag T, Glasgow, United Kingdom 06/12/2018 Family November 2018
Pleasant and enjoyable stay. Room fine and beds very comfortable. Hotel was quite quiet which helped. A bit remote at the top of a hill at the edge of down, but a free bus was provided a few times... >> Read full review
Yulia A, 06/12/2018 Couples December 2018
Occidental Jandia Mar - a lovely place
We've had a great holiday at the Occidental Jandia Mar Hotel. We love Jandia and this is our 4th time there but just never in this hotel. Having read some reviews about food not being good, etc, I... >> Read full review
Bev-the-Rev, Halesworth, United Kingdom 05/12/2018 Couples December 2018
Lovely hotel with a few improvements needed
Lovely hotel, very large with separate blocks. Nice setting and pool areas.
Very clean, good service and helpful staff.
The spa is great and the massage is amazing.
We didn’t bring... >> Read full review
gartul10, Falkirk, United Kingdom 03/12/2018 Family November 2018
This was our 2nd stay at this hotel we were here last year at same time and loved it , ,what a difference a year makes , everything has changed , pool bar closed at 5 , we used to sit there til it... >> Read full review
laineym2k, Glasgow, United Kingdom 02/12/2018 Friends getaway November 2018
Hotel location and view from sea view room was st9unning. However food quality was poor and food always cold for later sitting, not alot of variety in meals and desserts. Meals in restaurants and... >> Read full review
Tourist55894588246, 02/12/2018 Family November 2018
Overal. Nice hotel with some good facilities.Restaurent as a good variety of food that should be hot is often cold or lukewarm .Restaurent tables are not cleaned and ready for the next dinners... >> Read full review
janet w, Greater London, United Kingdom 29/11/2018 Couples November 2018
We had a great time from the start of the holiday to the end, there was a huge variety of food available, the whole hotel was very clean, the rooms were cleaned to a high standard indeed ( every day... >> Read full review
GrandTour53008780135, 29/11/2018 Solo travel November 2018
worst experience ever
Slow staff, at check-in was force to pay again for the booking I have already paid online. Was hard to explain them but eventually I succeeded. The check-in time took forever. The hotel overall was... >> Read full review
Sherpa545716, 28/11/2018 Couples November 2018
Great hotel near the beach
Very nice hotel which is only a 15 minute walk from the beach, 2 great outdoor swimming pools, there was a good variety of food in the all inclusive buffet, friendly staff and nice clean rooms. Would... >> Read full review
GoPlaces15387084590, Sheffield, United Kingdom 26/11/2018 Family November 2018
Excellent hotel with great staff
Relaxed family friendly atmosphere The room was clean and spacious..great quality food and variety Friendly helpful staff. Excellent children's facilities and animation staff. The pillows could... >> Read full review
Trek18965037612, Coventry, United Kingdom 26/11/2018 Family November 2018
Not returning in the near future
Negatives: Staff in kitchen didn`t cater for our specific needs/ ALL Fruit allergy , not aware of having to wear long trousers (although ended up wearing new trousers offered my the hotel), beds kept... >> Read full review
vickypj, wolverhampton 26/11/2018 Family November 2018
A truly wonderful holiday. We cannot praise it enough..what is there not to love!!!
We returned from this little piece of heaven last week and cannot rate it highly enough..Everything was wonderful ... the hotel is absolutely spotless... The rooms were spacious and the bed was one... >> Read full review
Navigate14567193525, Manchester, United Kingdom 24/11/2018 Couples November 2018
4 stars Hotel
Generally a Good Hotel,but the canteen could be better. Drinks are Very Good,but Most of the food is cold.Tthe tables were not ready for use-missing forks, spoons, knife, salt or pepper.The... >> Read full review
Sightseer19476967318, 23/11/2018 Couples November 2018
Had an excellent holiday in this lovely Hotel.Only drawback is in terms of location - there is a steep hill to walk up on returning from the beach but this is partially helped by access though a gate... >> Read full review
Carlym81uk2014, Dundee, United Kingdom 23/11/2018 Couples November 2018
A week's holiday
This hotel is average at best. Situated at the top of a massive hill, there is literally no-where to go. A small shopping centre at the bottom with a couple of bars. The best thing about the area is... >> Read full review
Les B, england 21/11/2018 November 2018
Great weeks break
Been back a week read some reviews & just can't understand what some people complain about.
Hotel was great, good size bedroom & bathroom with pool and sea view.
Great pools plenty of sunbeds... >> Read full review
Lou B, 20/11/2018 Couples November 2018
Beautiful hotel in a beautiful country!
Very beautiful hotel, rooms where well presented, food was lovely although there wasn’t much variety. The staff could improve their care towards their customers though. Other than that it was a very... >> Read full review
bcrown38, 20/11/2018 Family November 2018
Stayed here in november and enjoyed it very much! Was very clean and an ideal hotel for a relaxing winter sun break! Would go back again! Only downside is the long transfer but thats only a small... >> Read full review
Sightseer35097287854, 18/11/2018 Couples November 2018
Very poor food, but nice hotel and rooms
We recently stayed all inclusive here and unfortunately it didn't live up to our expectations. The main problem was the quality of the food at the buffet. This was consistently cold or just about... >> Read full review
kingdomkid123, Crediton, United Kingdom 18/11/2018 Couples January 2018
Top Class Best birthday ever
Recommended by a trusted travel guru. I was turning 50. The location, room was excellent. Bigger than our rental flat, back in devon. Ocean views. So excited to wake up @ 7.30 ish to see the sun... >> Read full review
Babs S, 18/11/2018 Couples November 2018
Over rated & over priced
Stayed here 10-17 Nov with my husband and knew the transfer time was 1½ hrs from airport.
On arrival checked in fairly quick and directed to room via hotel map.
It is €3 per day for use of safe in... >> Read full review
Linds1995, Essex, United Kingdom 15/11/2018 Couples October 2018
Lovely relaxing holiday
We enjoyed a lovely week at theOccidental Jandia Mar in October.The weather was beautiful,the hotel very comfortable, the food was very nice with lots of different options ,and the location was... >> Read full review
Passenger16316130615, 15/11/2018 Family November 2018
Stayed a week here and enjoyed it. We came with our 2 and a half year old and there wasn't a huge amount for her to do as the kids club starts from 4 years old. She was also terrified of the mascot... >> Read full review
Simon D, 15/11/2018 Couples November 2018
Good hotel but physically tiring.
Overall a good hotel with good service. Some of the rooms are far from reception so it can be qute a struggle shifting luggage. Hotel is at top of long steep hill - and there's nowhere to go but down. >> Read full review
sammyshepps, 12/11/2018 Couples November 2018
Our winter sun break
This is our 2nd stay here and we really enjoyed it, a mini 4 night break great food comfy rooms lovely staff and fabulous pools you won't be dissapointed !!!We loved lounging round the pool on the... >> Read full review
georginah06, Ipswich, United Kingdom 12/11/2018 Family November 2018
Just got back from Fuertoventia having staying at Occidental Jandia Mar. Rooms and hotel were comfortable and clean and pool area was great. However the restaurant appeared to struggle. The food was... >> Read full review
iainabi, Hertford, United Kingdom 12/11/2018 Family October 2018
Returned and glad we did
We returned to this hotel as we wanted some sun in October/November during half term. We don't normally return to hotels but as we had such a good time last June we decided that we would come back... >> Read full review
Flyer57626952352, 09/11/2018 Family November 2018
good hotel but
we stayed here for a week and overall it was good but not great firstly the food had a good choice but was never hot enough and there was 1 microwave for over 400 rooms they have two sittings and if... >> Read full review
Vacation01113894899, 08/11/2018 Couples November 2018
Some positives lots of negatives
Firstly first impressions of the hotel are it needs some tlc, it’s very 70’s looking with multiple floorings and ikea lamp shades, however it’s immaculatly clean. The checkin process was LONG, we’d... >> Read full review
Barnstormz, Liverpool 06/11/2018 Family October 2018
A Smoking Polemicist’s Paradise
Was fully aware of the previous comments on TA regarding the (lack of) friendliness of the hotel staff. Have seen such reviews before for other hotels and never had any issue so wasn’t enough to put... >> Read full review
Patrycja M, 06/11/2018 Family October 2018
great stay, a bit dissapointed with animation program for kids
We have been to the same hotel few times already and were always very satisfied with our stay. This year it was the first time we had complained and were dissapointed with activities for kids age... >> Read full review
Andrew E, 06/11/2018 Couples October 2018
ok for the price but nothing impressive
- Food quality is very poor - Staff is unorganized - Internet mostly does not work- They charge for towels even for all inclusive guests (this is a joke)- The entertainment program lacks quality... >> Read full review
Pauline R, Oxfordshire, United Kingdom 03/11/2018 October 2018
A good family hotel
We visiTed this hotel for 11days on a family holiday with our daughter, son-in-law and 8 year old grandson. We would normally choose an adult only hotel and were not quite sure if this would suit us... >> Read full review
stodge, England 03/11/2018 Family October 2018
Ok but wouldn't return
I was very worried after reading some of the reviews but overall it was ok. I would say it is more like a 3 star than a 4 though. Rooms were basic but clean and the beds were comfy. Our balcony door... >> Read full review
Sallison11, 03/11/2018 Family October 2018
Great value for money
Honestly.... if you read all the reviews on here, you would never go anywhere. We paid £1250 all inclusive for my husband and I and our daughter (9) for a week in mid October. The hotel is really... >> Read full review
Andy G, 31/10/2018 Family October 2018
I'm a trip advisor geek and booked the hotel last minute ,there were some dodgy reviews normally I'd have gone and changed the hotel becuase I was worried but I didn't and we went anyway and I'm glad... >> Read full review
Camper51377061024, Cupar, United Kingdom 31/10/2018 Family October 2018
Very good stay, service on high level. Food was good enough but after few days it was little bit boring. Wifi doesnt work everywhere but it worked in our room which was the most important. Hotel is... >> Read full review
Peter W, Bradford, England, United Kingdom 30/10/2018 Family October 2018
Nice Hotel but........
Returned back on Oct 27th following a 7 day stay, first the good points:
- Plenty of sunbeds
- Pool nice and clean
- Rooms are very spacious and clean
- Staff Pleasant
- Good Quality food and lots... >> Read full review
Expedition556720, 26/10/2018 Family October 2018
Hotel changed a lot ! For the worst unfortunately.
Food very poor,restaurant looks like a school cantine not like a restaurant.staff not friendly. You feel like unwanted visitor.The night entertainment annoying especially if you wish a quiet night... >> Read full review
138joyous, Manchester, United Kingdom 26/10/2018 Couples April 2018
This hotel is approximately a 2 hour journey from the airport.
The hotel in on a very steep hill, which tests your leg muscles, there is a small bus provided to transport guests up and down the hill... >> Read full review
Frances S, 26/10/2018 Family October 2018
Stayed here with my daughter and grandson lovely hotel and facilities we stayed all inclusive and food etc was lovely would stay again ideal for families plenty of evening entertainment and a bus... >> Read full review
tracyme4600, Edinburgh, United Kingdom 25/10/2018 Family October 2018
Would not recomend
When we arrived and boared our transfer bus to the hotel, the Jet2 rep basically said “hi this is the order of the four hotel drop offs” Which where in the wrong order. No rep attended the journey... >> Read full review
John79Falkirk, Falkirk 24/10/2018 Family October 2018
Beware seaview booking
Booked an 11 day family trip with Jet2holidays in what was sold by them clearly as a seaview room.
We were incredibly disappointed to arrive and find that we were housed in one of the farthest... >> Read full review
Marcin L, 24/10/2018 Couples October 2018
Occidental Jandia Mar
Generally the hotel is nice and clean. Very good for families and elderly people. Entertainment for kids was very fine but for adults not ( lack of disco and music ). It was a problem because the... >> Read full review
Gordon M, 22/10/2018 Family October 2018
Just back from a week in the Occidental Jandia Mar.
Prior to going we read some bad reviews and considered changing our hotel, consulting with our travel agent.
How glad we were to stay with the... >> Read full review
Smudger666, Edinburgh, United Kingdom 22/10/2018 Couples October 2018
great place, lots of steps
stayed 2 weeks at start of October 2018. overall this is a great place to stay however you should be aware of the following:
The all inclusive restaurant felt a bit 'canteen' like if you sat... >> Read full review
Mike H, Darlington, United Kingdom 21/10/2018 Couples October 2018
No complaints (apart from the piano).
Third stay at this hotel. Read a lot of negative reviews, but found little to complain about. Being picky, the piano was far too loud, but the food, the drink and and facilities were really... >> Read full review
geoff e, Aberystwyth, United Kingdom 19/10/2018 Couples October 2018
This was our 8th time in Fuerteventura & this is by far the best hotrl/ resort we've stayed at. Absolutely nothing to complain about, lovely food, a different theme every night in the buffet. How... >> Read full review
Jack H, 18/10/2018 Couples October 2018
We have just got back from 2 weeks here and the weather was simply stunning. As for the hotel it is well maintained in the main building but 90% of the rooms, which are situated in blocks around the... >> Read full review
Kaz83, Belfast 18/10/2018 Family October 2018
A good hotel let down immensely by loud entertainment and poor rooms
Just back from a holiday with our 2 year old. I'll start with the good points...Hotel grounds are very clean (pool areas etc). We always got a sun lounger no problem, not sure if this would be the... >> Read full review
Sue T, Hexham, United Kingdom 16/10/2018 Couples October 2018
It was ok
I really still cannot make my mind up about this hotel, some of it good and some bad. You just have to make your mind up what is important to you.
Good points: Large rooms with lovely comfortable... >> Read full review
Nikki M, Milton Keynes, United Kingdom 14/10/2018 Couples October 2018
Lovely hotel in a great location
Me and my husband stayed at the Jandia Playa from 6th October for a week. We booked through First Choice. Inital reviews seemed to suggest the airport transfer would take around 90-120 minutes... >> Read full review
pwscaff, Widnes, United Kingdom 14/10/2018 Family October 2018
Me and my wife are going home today, I would like to say that this hotel is great apart from the hill down to shops , but a taxi to the old town is 5 euros, and the Chinese we went last night was... >> Read full review
Karen A, 13/10/2018 Couples October 2018
Not a 4 star!!!!
Returned from this hotel on 2 October and don't get me wrong we had a great time with plenty of things to do but in my opinion the food let it down slightly. Didn't like the idea of having two... >> Read full review
96dinky, 13/10/2018 Family September 2018
un enjoyable holiday
we wernt very happy with jet 2 staff didn't help with luggage and my wife as pulled her back. food wasn't cooked properly and seemed to be the same. I also thought to many steps in hotel as I had a... >> Read full review
d0uthwaite, London, United Kingdom 11/10/2018 Couples October 2018
Hotel is huge and clean. Rooms are big enough clean and comfortable. Food in main restaurant is amazing so much choice. Pools are lovely. Lots of comfy sunbeds. Music played all day around the... >> Read full review
mandyoldroose43, 10/10/2018 Friends getaway September 2018
Really Bad First Impression - Wouldn't Rush Back
Short stay for just a few days sun but really wouldn't have wanted to stay any longer nor return.This hotel appears to have forgotten it's customer service and and basic care and attention towards... >> Read full review
Frazer P, 09/10/2018 Couples September 2018
Excellent for the price but not quite 4 star
I stayed here with my fiancee (I proposed to her on our sea view balcony here in room 2217) and would definitely stay again.
Check in was a breeze and didn't take much time and at the end of... >> Read full review
Jennie470, Sawtry, United Kingdom 09/10/2018 Couples September 2018
Great hotel,great resort, impressive Jet2 holiday.
As soon as we arrived we were impressed by the hotel buildings. So spacious clean & sparkling. We arrived latr in the day but reception was very efficient and we were given a really nice room on the... >> Read full review
l0uiser72, Barnsley, United Kingdom 07/10/2018 Couples September 2018
I honestly don't really know what people want if this hotel wasn't good enough for them. We had a wonderful stay. The food was great.the drinks were great the pool was lovely. The entertainment staff... >> Read full review
Elizabeth_25s, Witham, United Kingdom 06/10/2018 October 2018
GREAT HOLIDAY!! I have Just come home from my 7 day holiday all inclusive with my friend and would definitely return! The staff are all very polite and friendly and the animation team where amazing... >> Read full review
Charl96, Willenhall 06/10/2018 Couples October 2018
Arrived and was given room key promptly, had to find room ourselves though which was a bit confusing but eventually got there. Requested and paid for sea view, couldn’t see that much of but I suppose... >> Read full review
Sophie S, 04/10/2018 December 2017
The location of the hotel was perfect for us. The hotel itself is not beachfront as such, there is a 5-10 min walk down a steep hill (as we had hired a car this wasn't a problem for us). The beach... >> Read full review
Garycal, Rhyl, United Kingdom 03/10/2018 September 2018
Fabulous area ,poor hotel
We have just returned from a weeks holiday to the Occidental Jandia Mar hotel , this is our 4th visit and most disappointing. Having read the recent hotel reviews it would appear that this hotel has... >> Read full review
Neil G, 03/10/2018 Couples October 2018
Second class citizens
We arrived at this hotel having paid all inclusive, this concept seems to have escaped them a bit as you have to pay extra for 1) pool towels 2) room safe etc. But some how the hotel managed to make... >> Read full review
kateyf574, Birmingham, United Kingdom 01/10/2018 Couples September 2018
Don't expect a room when you arrive!
After travelling five hours to get to the hotel, and waiting in huge ques we arrived in reception to be told they have double booked our room and they had not one room in the hotel for us, because of... >> Read full review
jabash7174, Aylesbury, United Kingdom 01/10/2018 Couples September 2018
Hotel sell all inclusive option and you have to pay for SPA, beach towels. Poor food, cockroaches, uncomfy beds, instead of double, we had two beds joined a topper with zip, I don't recommend this... >> Read full review
100Irishabroad, Ireland 30/09/2018 Couples September 2018
Just back from this hotel after 7 days
My wife and I have just returned from a holiday from hell at the Occidental Jandia Mar. The staff at reception are the most ignorant people we have ever come across. We had an incident with Anja and... >> Read full review
patriciaw61, Whitley Bay, United Kingdom 27/09/2018 Couples September 2018
11nights in this hotel
First when we arrived at the hotel it was 10.45pm and there was only one person on reception to book all guests in We were staying in the barcello plus so at least we had a seat while the lad on... >> Read full review
neilstyler, Knaresborough, United Kingdom 27/09/2018 Couples September 2018
A week in Jandia Mar
Overall very good the occaisional little niggle but we enjoyed just be careful of stepping into bath for a shower the bottom of bath can be very slippery.and there is a very steep hill up from the... >> Read full review
estephanie2018, Manchester, United Kingdom 26/09/2018 Family September 2018
Very very dissappinted
We took our 5momth old baby to this hotel for our wedding anniversary Very very dissappinted...!!! We didn't even get a welcome pack had to find everything out for ourselves lost 2days trying to find... >> Read full review
Kerry D, 24/09/2018 Couples September 2018
We spent a week here 12 September we had a lovely relaxing time would definitely go back again staff all lovely. Always found food and drink great plenty to do if u can be bothered to get off the... >> Read full review
Mildcheese, Bedfordshire, United Kingdom 24/09/2018 Couples September 2018
Very good hotel - love that they monitor sun lounger reserving
Good sized, well equipped with a large balcony. Cleaned daily to an excellent standard and the cleaners were very friendly.
The 2 main pools are large with ample sun loungers. The life... >> Read full review
christyperocay, Dundee, United Kingdom 24/09/2018 Family July 2018
A family holiday to remember
I couldnt have asked for a better hotel to spend our first family holiday since we had our 2nd baby. We are a young family of four. We booked this totel through jet 2 holiday as a package. It was all... >> Read full review
Quest729958, West Midlands, United Kingdom 22/09/2018 Family September 2018
Noce hotel not a 5* though
Overall it was a good hotel and enjoyable holiday however there were things which let it down. Now these are things which affected my holiday and you may not be bothered by them. If I start with... >> Read full review
tonycJ554HP, 22/09/2018 Couples September 2018
Occidental Jandia Mar
Great hotel with plenty to do. Fantastic staff . We went there about 8 years ago and it is even better now .The food is great . Fantastic location. A bit of a trek to the beach but worth it when... >> Read full review
Nicola P, 22/09/2018 Family September 2018
Great hotel, definitely recommend paying the extra for Barcelo +. Mimosa restaurant was very busy but the food and service was still great. Much preferred Toscana restaurant. The pools are great and... >> Read full review
martynfudge, York, United Kingdom 19/09/2018 Family August 2018
Great family. Holiday
I didn't know what to expect after reading some on the reviews on here. All I can say is ignore them. The only complaint we had, is the fact both myself and my husband put on half a stone each in the... >> Read full review
JuliaW2235, Sheffield, United Kingdom 17/09/2018 Family September 2018
The hotel was lovely, clean; and staff were helpful in the main. As a wheelchair user traversing around the hotel was easy although we needed to use many lifts. Self-service in the restaurant was... >> Read full review
Nigel S, Nottingham 16/09/2018 Couples September 2018
Excellent Hotel and great value
Stayed in this hotel September 2018 for a week with an all inclusive package, booked with Thomas Cook. Overall the experience was excellent. We encountered no problems and we're treated well by... >> Read full review
powell90, Manchester, United Kingdom 16/09/2018 Family August 2018
Ground floor room,The beds are very comfortable and the space is ample for 3,was fab to get to the pool,however there was no afternoon sun on the patio.The dining for evening was in 2 sittings we... >> Read full review
cazall-livingston, livingston 16/09/2018 August 2018
Lovely place 👍
Please don’t believe the bad reviews make your own mind up.
Room: basic but clean.
Food: excellent, breakfast couldn’t have had any more
Lunch: snack bar fab and enough for us during the day... >> Read full review
grayjane68, Bradford, United Kingdom 12/09/2018 Couples September 2018
Our 3rd time at this hotel and it still exceeds our expectations would definitely recommend it to friends and family. Great for couples all ages as well as families . Good access if had a... >> Read full review
irobecka, Edinburgh, United Kingdom 12/09/2018 Family September 2018
Hotel wasn’t what I expected ,everything was very average.Some of drinks and food was not in all inclusive page .Room was very average and not very clean .My 4 yearly son couldn’t sleep at night due... >> Read full review
ge0rgia0wen, 12/09/2018 Couples September 2018
First holiday with my boyfriend and it was lovely, food was great although sometimes some things were clap cold from being out too long. Hotel was busy, packed with children and entertainment for... >> Read full review
David Y, Belfast, United Kingdom 10/09/2018 Couples September 2018
Not a 4*hotel
Having returned from a week's stay all inclusive as a plus gold band guest I can honestly say this hotel is not a 4* hotel but a 3*.I was nervous after I booked this seeing the reviews as some where... >> Read full review
Danjiella, Northampton, United Kingdom 10/09/2018 Family August 2018
Wow what a fantastic stay we had!! After reading some of the reviews I was a little apprehensive going. How wrong was I! I wouldn’t fault the hotel in any way!
As a family of 3, we arrived late to... >> Read full review
shireyw2017, Greater Manchester, United Kingdom 08/09/2018 Family August 2018
Occidental Jandia Mar Fuerterventura
This is our 4th stay at this Hotel we have had a fantastic time and rebooked to go again in May 2019 we like it good food great entertainment helpful staff it can be as lively as you want it to be or... >> Read full review
MarkHalstead71, Littleborough, United Kingdom 07/09/2018 Family August 2018
Great Holiday / Great Entertainment /
We upgraded to the plus at occidental Jandia Mar, was a little disappointed with our double sea view room as it wasn't as roomy as expected single bed next to the double for our 10 year old. However... >> Read full review
RobTaylor71, Stockport, United Kingdom 07/09/2018 Family August 2018
Better than expected
We have recently returned from a 10 day stay at this hotel.
On reflection I am glad that we ignored a lot of the negative reviews, some of which painted a horrendous experience. I'm happy to say that... >> Read full review
andrewhN2860OH, 02/09/2018 Family August 2018
As it was a family holiday I thought we all had a very good one, friendly staff all around the hotel, food we thought was very good, different theme menu every night thankyou to everyone for making... >> Read full review
Frankie1975, 02/09/2018 Family August 2018
Great family hotel
Occidental Jandia Mar has been fantastic.
We stayed from the middle of Aug 2018 for two weeks.
On our arrival (at 22.30) the very welcoming staff at reception gave a detailed explanation of the... >> Read full review
terezandiaye, London, United Kingdom 01/09/2018 Family August 2018
A nice family holiday
We enjoyed the holidays overall. The hotel grounds are lovely with rocks, cacti and palm trees. There is a nice minigolf course on site. The beach was nice but the Waves were too much for our... >> Read full review
Stutrace1, 31/08/2018 Family August 2018
Very nice family holiday.
Just returned from holiday with my family in the Occidental Jandia Mar, overall the place was very good. We weren’t aware that it was on the top of a hill & the shops were a bit of a trek away,( and... >> Read full review
Simon K, 28/08/2018 August 2018
Much better than we expected
The good bits in a nutshell
* Barcelo plus upgrade was good value
* Lovely clean, well presented hotel
* Great choice of food
* Great pools, both saltwater
* Bottles of wine/water available in... >> Read full review
00bek06, 27/08/2018 Family August 2018
Great family holiday reflected by price paid!
We stayed at the Occidental jandia mar for two weeks in August. Upon arrival we were offered a choice of eating in the restaurant or checking in to our room. As it was late we opted for the latter... >> Read full review
Mark P, Manchester, United Kingdom 26/08/2018 Family August 2018
Disappointed from last year to this year
We stayed at this hotel last year me the mrs and our little boy last year was a great stay that’s why we went back this yr not so much so mostly everything had changed about the hotel and I don’t... >> Read full review
SaintsRock, Newcastle Upon Tyne 26/08/2018 Family August 2018
Impressive hotel, but the food and staff shortage let it down
This review is based upon the occidental plus option which we had , two adults and one 13 year old girl.
The hotel, as others have stated, is set on a hill so depending upon the room you have there... >> Read full review
Alison G, 26/08/2018 Family August 2018
Family (incl 3 kids) all inclusive trip to Fuerteventura
Overall one of the best family holidays we’ve been on (prob about our 10th All-Inclusive holiday). We have 3 boys (15y, 13y and 5y) and to entertain them all for 2 weeks can be a challenge.
We... >> Read full review
TanyaSudor, Kingswinford, United Kingdom 22/08/2018 Family August 2018
Great visit to Occidental Jandia Mar
Great hotel, very spacious with good facilities. Room was very clean and tidy, good amount of storage space as travelled with a young family. Close to Jandia, a short walk to the centre or just... >> Read full review
maggie b, 22/08/2018 August 2018
Stayed at this hotel for a week,wish I had stayed longer as I could not fault it at all.Excellence customer service from all the staff . Great pools with plenty of Sun beds , large dining room with... >> Read full review
AJ002, Halifax, United Kingdom 21/08/2018 Family August 2018
Excellent for my first all inclusive holiday
I was extremely nervous about coming to this hotel as some of the reviews are extremely critical but myself, my partner and our son have just arrived home after our best family holiday ever at this... >> Read full review
mrsm63, Evesham, United Kingdom 20/08/2018 Family August 2018
Things to consider
Before booking this hotel there are things to consider
We booked all inclusive plus which I’m glad about now We avoided long queues and the meals were kept hotter in the quieter restaurant that this... >> Read full review
Debra-Carl, Manchester, United Kingdom 19/08/2018 Family August 2018
Ignore the bad reviews
My partner myself and 7 year old daughter have just returned after 11 nights here, and I can't fault this hotel.
Loads of daytime activities for the kids and adults, but you are not pestered, you... >> Read full review
772rebecca, Nottingham, United Kingdom 19/08/2018 Family August 2018
This hotel is not a 4star more like a 3star.The rooms are good but lack any tea/coffee making facilities.
The pool and day time activities are good and the spa treatment was excellent but the spa... >> Read full review
eviem4100, Huddersfield, United Kingdom 16/08/2018 Family July 2018
Amazing holiday would definitely stay here again
Me and my family stayed here for 2 weeks. We thoroughly enjoyed our stay. However one night I can’t back to the room to get my jacket and the fire alarm went off. We were all still safe though. There... >> Read full review
rachel b, Lichfield, United Kingdom 16/08/2018 Family August 2018
" loved it thanks for the wonderful memories"
Well I am never going to trust TA reviews ever again!
We were so close to changing from this hotel so glad we didn't
We have travelled to many 4 and 5 star AI resorts all over the world and we... >> Read full review
Steve B, 16/08/2018 Family August 2018
Fun family holiday
All the staff from the cleaners to the animation team work hard to make this a enjoyable place to stay .rooms are basic but have all you need in them.waiters ,cooks and bar staff (who remember your... >> Read full review
Lee F, 13/08/2018 Family July 2018
Family get away July 2018
We decided to grab a mid range all inclusive break with our two teenage girls.This hotel ticked all the boxes albeit we did notice it getting busyier by the time we left which was the start of the... >> Read full review
Natasha W, Leicestershire, United Kingdom 13/08/2018 Family August 2018
People are just too picky… We are definitely returning
I love reading TripAdvisor but now I think I won’t, or just take it with a pinch of salt as half the reviews on here are lies, or if you want a better quality pay for a 5*+ hotel. I traveled with my... >> Read full review
caroline r, Sunderland, United Kingdom 12/08/2018 Family August 2018
Hi... so we are at the end of our first day here.
I have read many great reviews about this hotel, also some negative.
Ignore the negative.
This hotel is amazing. Never have we been somewhere so... >> Read full review
VanAardt, bucks 11/08/2018 Family July 2018
Just returned from another fabulous holiday with Barcelo. The Jandia Mar is an excellent hotel for families, the 2 big pools are suitable for everyone. The pool guy removes towels if the beds are... >> Read full review
wilma2362, Dundee, United Kingdom 11/08/2018 Family July 2018
Very average hotel, extremely hilly area overall...food warm or cold,
Maid service ( average) had to contact reception twice during 10day stay to have bed linen changed, no dusting down done in room at all during stay! Towels were changed every day, A/I food either... >> Read full review
markh152018, Manchester, United Kingdom 09/08/2018 Family July 2018
Food is very poor
Paid for a all inclusive holiday was so disappointed food was disgusting! Wouldn't feed my dog it! Served raw meat handled the food with no gloves! Flys all over food and what do flies land on... >> Read full review
Brianpb68, Nottinghamshire, United Kingdom 07/08/2018 Family April 2018
We stayed at the hotel for seven days all-inclusive. I contacted them prior to our holiday to request three rooms next to each other, which they managed to sort out even though the hotel was very... >> Read full review
ssentance, 07/08/2018 Friends getaway July 2018
Busy hotel not enough staff
Lovely hotel but was always busy. Had to queue for everything. Not enough staff.Restaurant had no system. Nobody knows where to queue.
Always got a sunbed which was good. Good shaded areas as well... >> Read full review
shed60, lANCASHIRE 07/08/2018 Family July 2018
We recently had a 2 week stay at the barcelo jandia mar. On 1st impressions the hotel looks amazing and has a great entertaiment team whix is a great assest to the hotel covering football volley ball... >> Read full review
g h, Newcastle 05/08/2018 Family July 2018
mostly great staff but very poor accommodation and poor food
I have to say i would not recommend this hotel. We stayed at this hotel for 11 nights - returning this week. After our previous two all inclusive holidays in Cyprus (not related to this hotel) we... >> Read full review
smith7272018, Grimsby, United Kingdom 05/08/2018 Family August 2018
Fantastic family holiday.
Just returned from a brilliant 2 weeks here. Great hotel, lovely clean accomodation, very pleasant staff and the animation team do a great job. We are a family of 5 with children of 19, 16 and... >> Read full review
xmaarkyx, essex 04/08/2018 Family July 2018
Where to begin
As many may know my reviews are always honest and objective, we chose this hotel for a number of reasons 1) we knew the island well having previously visited 2) we have stayed at Barceló hotels... >> Read full review
morgantricia, 02/08/2018 Family July 2018
Was a little concerned reading some reviews but I need not have been. Great location, lovely spacious room which was cleaned to a high standard every day. Lots of choice of food which was always hot... >> Read full review
Allan J, 01/08/2018 Family July 2018
This is my 12 year olds view...I think he's being kind..mine to follow
A little bit disappointed, the food was alright when it was warm, tbh there was quite a lot of choice for food but hot dogs for breakfast? The support staff were very fun and helpful during the night... >> Read full review
nigelhickey2018, Durham, United Kingdom 31/07/2018 Family July 2018
Great if your not eating meat
Lovely Hotel, however its a steep bank and decent walk (especially with kids, or a pram) to beach and random bus service to and from. 3 going too on a morning, 3 coming back on an afternoon.
Food has... >> Read full review
Jason R, 30/07/2018 Family July 2018
Occidental jandia mar
Room not what I booked when booked the holiday I asked for a room with balcony with possible see view I got neither put on grond floor with view if next hotels car park. Food was nice when it was... >> Read full review
911FoodiesofH, 27/07/2018 Family July 2018
Bit of a let down
I think this is a fair and honest review of the hotel having stayed previously here and at other similarly rated all inclusive hotels in the Canaries:
- Spacious family room
- Rooms cleaned... >> Read full review
196jeannetteb, Reading 27/07/2018 Family July 2018
A pleasant hotel, just in need of a good freshening up. Went all inclusive which was great having food and drink on tap. Two large family pools, with plenty of sun beds, so no need to get up at the... >> Read full review
smonika1976, Nottingham, United Kingdom 26/07/2018 Family June 2018
We spend a week in this hotel as all inclusive. Definitely not 4 star. We have been very surprised when at the check in time we have been given map and number of room and we had to find it by... >> Read full review
Claire K, 25/07/2018 Family July 2018
Average at best.
What a shame. Definitely not 4 star.The rooms are good,clean and well kept although the air conditioning is like a puff of air. The food is good but the resteraunt is over crowded and dirty,floors... >> Read full review
fiona m, 25/07/2018 Family July 2018
Enjoyed stay at jandia mar. Large busy hotel but always got a sunbed. Good activities around the busy pool if you like but also quieter pool which is good. Restaurant very busy at night, queuing... >> Read full review
Metalmad18, Church Gresley, United Kingdom 25/07/2018 Couples July 2018
Very relaxing getaway
initially I thought there would be very little to do given its remote location. But it isn't that remote at all. A little bit of walking and you have a good run of shops and bars (if thats your thing... >> Read full review
colleenmort, Swansea, United Kingdom 22/07/2018 Couples July 2018
Beautiful hotel lovely and clean and the staff are very friendly. Entertainment is alright food wasn’t too bad except for the smell of fish in the dining room pool area was lovely except the pool is... >> Read full review
pauldonah, Hinckley, Minnesota 19/07/2018 Family July 2018
Currently at the hotel and loving every minute until dinner!
All common sense seems to have been blown out of the water! The queues are unavoidable, wether you are inside or outside the restaurant, I... >> Read full review
silverthorneellie, Worthing, United Kingdom 19/07/2018 Couples July 2018
Loved my stay but wasn’t perfect
Me and my boyfriend (17&18) have just returned from our weeks stay at the occidental Jandia mar, we loved it. It was beautiful, had great facilities although everything had its slight flaws.
For... >> Read full review
abby1987, Birmingham, United Kingdom 18/07/2018 Family July 2018
Not as bad as I thought!
Having read some of the reviews before we came away, I was a little worried! We are a family of four- two adults and two children, aged 9 and 11. I want to give a realistic opinion...
Reception/check... >> Read full review
biancaaguiar1980, Swansea County, United Kingdom 10/07/2018 Family June 2018
Not bad not fab
Hotel its self is on a hill inside the complex. The rooms are all bungalow style situated at different parts so some people in the bottom blocks would have a lot of walking to do to go for dinner or... >> Read full review
gartul10, Falkirk, United Kingdom 10/07/2018 Couples November 2017
Stayed here 25th November 2017 for one week , after reading some reviews we were worried about food , but found something to eat in every visit , that was hot and tasty , had lunch at poolside snack... >> Read full review
Malcolm D, Sheffield, United Kingdom 10/07/2018 Couples March 2018
What a hill!
Mainly a really nice hotel with lots of potential. Food was generally good and I appreciated the freshly squeezed orange juice machine at breakfast. Food and drinks were usually plentiful with rare... >> Read full review
paulinea25, Newcastle upon Tyne, United Kingdom 08/07/2018 Couples June 2018
Not a 4 star
We have just returned from 2 weeks at this hotel I had no complaints about the hotel and staff they were excellent very helpful what but on the negative side the restraunt we had to search through... >> Read full review
Shirley R, Stoke-on-Trent, United Kingdom 07/07/2018 Couples June 2018
We have just returned from a 10 day holiday booked with Jet2 (who's hotel rep was neither use or ornament). Hotel staff are very friendly and helpful.
I would advise anyone with walking difficulties... >> Read full review
cat2801, Leicester 06/07/2018 Couples July 2018
Nice Holiday - Improvements needed
Myself and my fiancé are just coming to the end of our weeks holiday here. Having read many reviews on the hotel I was a little sceptical about the type of holiday we would have but remained open... >> Read full review
waynethepostie, manchester 03/07/2018 Family June 2018
Great hotel and pool with plenty sunbeds and quality food throughout the day. Only real down side for us as a couple in our 40s is the very loud animation team who woukd be more suited to an 18 - 30... >> Read full review
Nicole A, 02/07/2018 Family June 2018
Honesty is the best policy.
We arrived late in the evening with 2 young children to one member of reception staff doing check in and a lengthy queue. When we eventually got to the desk there was no apology or acknowledgement of... >> Read full review
Aimee M, 01/07/2018 June 2018
I’m currently here right now and I am very happy with my room as it’s much bigger than I thought,most of the staff are very helpful and kind apart from the cleaners they are very rude. Yesterday we... >> Read full review
cathymaddo, Grimsby, United Kingdom 30/06/2018 Couples June 2018
after reading some of the reviews I was a bit wary about this hotel but was pleasantly surprised.after arriving a day late (not the hotels fault) we were quickly checked in by a lovely lady (sorry... >> Read full review
313jhonc, London, United Kingdom 26/06/2018 Friends getaway June 2018
Great Hotel Accomodation but only for a week
This is my second stay here. I came with 3 friends, ages, 42 to 63. The rooms are great, spacious, clean with large TVs and bathrooms. We had a sea view which was nice. The pool area is great... >> Read full review
jeanhayward, 26/06/2018 Couples June 2018
Very nice clean place with friendless staff, food could be warmer however very good choices, evening entertainment needs addressing and no where to go locally outside for entertainment. A good place... >> Read full review
walkerdine6, West Midlands, United Kingdom 26/06/2018 Family June 2018
7 Night All Inclusive stay for 6 people aged between 22 and 76 years
Hotel was very welcoming, staff were all very friendly. Food and drink were plentiful, good choice and quality of food. Rooms were cleaned every day fresh towels and linen. Pools were clean, always... >> Read full review
globetrotter1415, 26/06/2018 Couples May 2018
Not very good advertisement!
Myself and partner had a weeks stay at this hotel at the end of May 2018. Upon arrival the hotel looked modern and clean. Check in was quite easy although we were not directed to our room very well... >> Read full review
Fraser M, 23/06/2018 Couples June 2018
Stayed here for a week, wish we stayed for longer but lovely staff that work here. Would recommend it too families and young couples got something for everyone. The Rooms and food is amazing best... >> Read full review
101chlol2018, Manchester, United Kingdom 23/06/2018 Couples June 2018
This hotel was very clean and room was perfect. Night time entertainment was not great for adults but good for kids. The food was okay but the snack bar was full of flies as the food was not covered... >> Read full review
MidlandsCouple, Midlands 22/06/2018 Friends getaway June 2018
Excellent Stay .... Things need to be Addressed
First of all let me say what a fantastic holiday we had, room beautifully Clean and spacious (was in block 6) , although asked not ground floor we did get allocated a ground floor room . Food was... >> Read full review
Fraz O, Cambridge, United Kingdom 20/06/2018 Family June 2018
Our family stay
A great place to go with kids. Everything as expected and probably more. Day and night entertainment excellent but finished at 10:30pm. Food quality good but a bit samey. Had to pay for alcohol after... >> Read full review
chrisstokes1967, Birmingham, United Kingdom 19/06/2018 Couples June 2018
Very good daytime very bad at night
This hotel is very clean and comfy beds and big rooms day time very good entertainment
Night time very bad only one person serving at bar and closes at 10.20 you are luck to get
2 drinks alnight... >> Read full review
Eljay1972, Kettering 18/06/2018 Couples June 2018
50/50. Good bits and bad
We have just returned from a week at this hotel and to be honest I’m finding it a difficult one to review but I know I won’t be returning.
The hotel itself is good. We had a lovely spacious room with... >> Read full review
meganscho, Manchester, United Kingdom 17/06/2018 Family June 2018
Beautiful hotel to look at. Not the best overall. I wouldn’t go back or recommend it.
This hotel is 1hr 45mins from the airport which we wasn’t aware of when booking. It was a beautiful hotel. The rooms are very clean and the bed was so comfortable.
I wouldn’t recommend or stay here... >> Read full review
meganpurnell, Bristol, United Kingdom 16/06/2018 Couples June 2018
4 star hotel but not 4 star food!
Hotel was very clean and all staff are friendly! Rooms are to a good standard but only 1/2 English channels on the tv. Pool area is exactly what we look for in a holiday, and the pool bar/snack bar... >> Read full review
Frank L, 15/06/2018 Couples June 2018
I am currently on my last day at this hotel and wanted to share my personal experience.
If, like me, you read the reviews of your booked hotel and it frightens you to with in an inch of your life... >> Read full review
rodrigues552018, London, United Kingdom 14/06/2018 Couples May 2018
No entertainment, boring food
No evening entertainment, almost no music during the day either, same food every day( almost no seafood apart from fried fish) food overcookef, have to wait for drinks like 10 mins not enough staff... >> Read full review
joanneclayton12, Dorking, United Kingdom 13/06/2018 Couples June 2018
Nice hotel food let’s it down
The hotel is up a very very steep hill there is a shuttle service to and from the beach but there is only 3 a day, check in tome takes to long, rooms very nice we were barcelo plus and on arrival you... >> Read full review
rockinr1ch, Peterborough 13/06/2018 Couples June 2018
Lovely Relaxing Week
After reading the some of the reviews I was a bit worried but I needn't have been. The food was great and if you couldn't find something nice to eat you must have a problem. There was so much to... >> Read full review
sue b, 10/06/2018 Couples June 2018
Great Hotel...Food service chaos!!
We have just returned from a week stay at this hotel.
We are a couple in our 40s.
On arrival we received a bottle of wine,chocs and water in our room.
The hotel is big but beautiful,very clean.
2... >> Read full review
Amanda B, Colchester 10/06/2018 Couples June 2018
Our hotel was much nicer than we expected after we’d read many reviews on here. But I appreciate everyone has a different experience, so here is ours.
We booked the Occidental Jandia Mar when we knew... >> Read full review
olmac83, Pontefract, United Kingdom 09/06/2018 Family June 2018
Mike from Leeds
Spend week with family and friends at the begginning of June 2018.fantastic hotel,great entertainment team, very nice location, close to the beach, great swimming pools,good food, hope will go back... >> Read full review
Samantha F, 07/06/2018 Couples May 2018
Very nice, with a few niggles
This hotel is a great location for access to the beach. As stated in other reviews, the hotel is on an incline so the beach is downhill then back up for your return, this is no problem for me and my... >> Read full review
krystianledniowski, Swords, Ireland 07/06/2018 Family May 2018
Very good service in the reception and friendly entertainment team.
A large selection of food and good quality.Service and alcoholic drinks at the pool bar very good. And most important for small... >> Read full review
damianbray, Edinburgh, United Kingdom 06/06/2018 Family May 2018
Hotel Does What It Says It Will
Me, the missus and two wee ones under 5 just back from a ten dayer, all inclusive.
Great food selection, extra impressive entertainment staff and some very nice staff in the restaurant if nodding... >> Read full review
januszsosnowski1960, London, United Kingdom 05/06/2018 Couples May 2018
Hotel very nice, well located. The meals are very varied and tasty. Nice swimming pools, a little bit of water. Animation team very dobry.Pokój nice but two single beds, poor view of the sea... >> Read full review
WelshMonkey, Newtown, United Kingdom 04/06/2018 Couples June 2018
Fair but only a good 3* not the 4 they claim.
I would have given this hotel full marks but one mark deducted for the lack of transport up and down the hill. At 6 months pregnant I found the hill too much in the scorching heat of the afternoon... >> Read full review
aisa938, Fuerteventura, Spain 04/06/2018 Family June 2018
4 Star Hotel with Poor 3 Star Food
We were served raw chicken for our evening meal! Not the best start! The food let’s this hotel down, it’s such a shame. The hotel is 4 Star, great pools, great rooms although one of our sea view... >> Read full review
boothsa, Glasgow 02/06/2018 Couples May 2018
Early May break
This is a lovely hotel. Had a great week here but I would not recommend it to anyone with walking difficulties. We were in block 9 which was quite far from the restaurant and bars and it was uphill... >> Read full review
rowlandb889, Scarborough, United Kingdom 02/06/2018 Couples May 2018
Poor customer service
Not what we were expecting for a four star rating, lack of information, some staff not interested and unable to offer advise. Some staff do not engage with guests, raised issues with holiday rep at... >> Read full review
laurenhodge0303, Glasgow, United Kingdom 31/05/2018 Couples May 2018
Great hotel would go back
This hotel is fantastic and I would definitely recommend it. I went with my boyfriend and we had such a good time. Sadly he dislocated his shoulder while playing water polo but luckily the staff were... >> Read full review
cwedmore75, Bristol, United Kingdom 29/05/2018 Couples May 2018
Lovely relaxing week
We stayed at this hotel 16th to 23rd May. We were in block 9 and had a lovely big balcony with a view of the sea to the left and view of the lighthouse to the right. Room was large and had twin... >> Read full review
szymmykociucki, 29/05/2018 Couples May 2018
what a wonderfull ...
everything there ;) that was a really pretty time spend in Occidental Jandia Mar. if u looking hotel for: a) summertime with family b) honeymoon c) spend time with friends d) chill and relax... >> Read full review
zombiepartyxox, 28/05/2018 Family May 2018
Great hotel, had an amazing time. Just very very busy.
I went here for 10 nights with my partner. I really did like this hotel and would definitely consider coming back here. There's some gorgeous beaches nearby too. There's not really a lot of things to... >> Read full review
kurtrobey, 27/05/2018 Couples May 2018
2 star at best and not all inclusive
Only go here if you want to lose weight food terrible and wine no better ! Pool freezing and you had better take some extra euros because you are going to need them ! Nice Italian restaurant about a... >> Read full review
Cmhtaylor, 27/05/2018 Family May 2018
Let down by rude staff, unhygienic food areas & recycling of AI Drinks
This hotel has potential but unfortunately the first thing letting it down is the staff! Iv stayed in Barcelo hotels before & this one really let’s the group down.
From being told of for using the... >> Read full review
Aranka Tímea C, 25/05/2018 Family May 2018
So so terrible
We stayed there 4 nights....the staff in reception and restaurant was very rude, except 2-3guys. Only 1 cleaner said good morning or whatever no one else...
We were in half board and we didnt get... >> Read full review
NikitaLWilcox, 24/05/2018 Couples May 2018
Not what they make it to be
We just returned for a 7 night stay here all inclusive, the hotel itself is very charming to look at and very clean and tidy.
We booked a sea view room, which was an absolute joke with the view we... >> Read full review
Rhys L, 23/05/2018 Family May 2018
Don't worry about the bad reviews
After reading some of the reviews I was worried. Is shouldn't have been.
Great see views on the top floor of block 7.
Big balconies with clean rooms and comfy beds.
"Hill of Death" is just a hill... >> Read full review
Lauren M, 23/05/2018 Friends getaway May 2018
Just got home from a fantastic 7 night holiday with my 2 friends at the occidental jandia mar. Everything was brilliant. The anamacion team were so good and were so friendly. We joined in with pretty... >> Read full review
robynevans17, Ipswich, Massachusetts 19/05/2018 Family May 2018
4 star misleading!
Food is very bland and the same everyday which gets monotonous! The snack bar had a weird smell which is offputting however they won't allow you to take food from the snack bar around the pool area... >> Read full review
minnieminx1953, Bradford, United Kingdom 17/05/2018 Couples May 2018
Not what I was expecting
Did not expect a 3hr transfer to hotel and arriving at midnight. A cold plate of ham cheese and salad was saved for us. Pitch black and no one to show to your room. Fumbled about in dark. Lots of... >> Read full review
Kathleen B, Middlesbrough, United Kingdom 17/05/2018 Family April 2018
stayed 11 days. we decided to return for my husbands 65th birthday with grandaughter to find the only thing changed was the restaurant. certain areas had been changed to accommodate more tables. kids... >> Read full review
32tonyn, Batley, United Kingdom 17/05/2018 Couples May 2018
Nice hotel cold food
Reading previous reports we were in two minds whether to cancel or not based on reports about food and having been told that one of the pools would be closed we are currently in the hotel the pool... >> Read full review
Raksha D, London, England, United Kingdom 14/05/2018 Couples May 2018
Very relaxing May break
Went there from the 6th to 10th May for 4 nights on an all inclusive basis...the walk from the hotel to the beach and back is tiring but it is totally worth it...we went for 1.5 to 2 hours walk... >> Read full review
Patricia C, Brummigem 13/05/2018 July 2017
Very pleasant and relaxing stay.
Stayed here last summer...on arrival we were given keys but could not find the right apartment block easily because a sign was missing. I hope that was resolved. We had a balcony overlooking the sea... >> Read full review
Inga-Andrej L, 12/05/2018 Family April 2018
Cleaning was terrible, with the same mop cleaning been done in a room and on a table. Food was not interesting and not tasty. Poor choice of food. We will not come back anymore. We booked our... >> Read full review
d m, Lancaster, United Kingdom 12/05/2018 Couples May 2018
Basic Hygiene needs to be Addressed
Hotel was spacious and kept clean every day and clean towels were left by the cleaning staff .one pool was undergoing some work when we were there but this had little effect on our stay .the hotel is... >> Read full review
CharlotteFLondon, London, United Kingdom 12/05/2018 Couples April 2018
A lovely stay in Jandia
I mostly felt positive about this hotel. The hotel was clean and tidy, and the room was similar to most others I’ve experienced in similar hotels. There were plenty of deck chairs, and chair... >> Read full review
Davewed, London, United Kingdom 11/05/2018 Couples May 2018
This was our second visit to this hotel in the space of 18 months, having previously visited before the 'rebranding' to Occidental.
The hotel is set in a gorgeous location at the foot of the island... >> Read full review
mo432015, Greater London, United Kingdom 10/05/2018 Couples April 2018
good all round holiday
nice hotel.Very clean and food was excellent,Nothing was too much trouble for the staff.There is a free shuttle bus from hotel to the beach and shops.Always on time for drop off and pick... >> Read full review
abigailbeth95, Darwen, United Kingdom 09/05/2018 Couples May 2018
Stayed here for 10 nights. The hotel is absolutely lovely with a wide choice of activities available throughout the day. The surrounding gardens are lovely too. Plenty of scenic areas to take photos... >> Read full review
Shaks165, West Midlands, United Kingdom 09/05/2018 Family April 2018
We had a fantastic time at the resort and had no issues at all. The rooms were great and we had ground floor backing the park, which was great for the 4 kids. The resort in general was very clean and... >> Read full review
r0sielynne, North Wales u.k. 07/05/2018 Couples May 2018
We are currently here on a half board basis.
This hotel has such potential but sadly misses the mark and is definitely not a 4* hotel, for us having stayed in all kinds of accommodation, we would... >> Read full review
julesatt, Ipswich, United Kingdom 06/05/2018 Couples April 2018
On the hill
This hotel is amazing very big. Need to get taxi into town it's too far to walk and the hotel is on a steep hill. My wife and I had a lovely relaxing time. Was v windy at end of April. Bed was v... >> Read full review
ldavies1234, Dudley, United Kingdom 06/05/2018 Family April 2018
Had a great family holiday
We visited this hotel April 2018 as a family of 4 (2 young children aged 1 & 4).
Rooms are clean and spacious, even with a double bed, single bed & travel cot we had plenty of room. We did have a sea... >> Read full review
JW22613, Buxton, United Kingdom 04/05/2018 Couples May 2018
Very good hotel for the price
Just spent 7 days here on an all inclusive package. Was really surprised as the price we paid was very reasonable. The room was very spacious, comfortable and clean. We were impressed with the... >> Read full review
Daisycat88, Cheshunt, United Kingdom 04/05/2018 Couples May 2018
Read before you travel / Book
Here are some FACTS you need to know about this hotel. There are different classes of all inclusive. If you’re happy to upgrade to an extra 400 euros you might get treated a lot less like a second... >> Read full review
twiggy0901, Cheshire, United Kingdom 03/05/2018 Couples April 2018
Ignore bad reviews
We have just come back after a week here. Our only complaint is being pensioners and being put in the furthest room.9003 was up many steps and slopes which is no good with luggage on arrival but also... >> Read full review
simonwest22, Buxton, United Kingdom 01/05/2018 Couples April 2018
Nice hotel with good facilities.
Nice hotel with good facilities. Food and drink is decent, although some dishes can be a little cold. Family oriented entertainment, good hotel for families particularly. Can be a bit windy, but that... >> Read full review
Peter R, 30/04/2018 Couples April 2018
lovely and friendly staff
booked this hotel before xmas ,but unfortunately my wive had broken her hip.I emailed the hotel to ask for a room in the main block due to her walking difficulties.On arrival we were very pleased... >> Read full review
pendlefc, 29/04/2018 Family April 2018
Occidental Jandia Mar
I found the hotel and services to be of a very high standard and all the staff were exceptional friendly. The food was good with plenty of choice and there was always some sort of entertainment on... >> Read full review
smiter66, 28/04/2018 Family April 2018
Sitting waiting for coach to return home after a week all inclusive at occidental hotel furteventure I would highly recommend this hotel we've had a great week the hotel is nipping clean staff very... >> Read full review
Tillytom2011, Birmingham, United Kingdom 28/04/2018 Couples April 2018
Upon arrival, we upgraded our room which cost an extra €378. The upgrade included a room in the main hotel block (as opposed to rooms further out in the hotel complex) breakfast in a separate, much... >> Read full review
cnp234, 27/04/2018 Couples April 2018
We are here now so thought would post honest review.
Rooms.. very spacious and cleaned every day. Fridge in room. Good sized bathroom and deep bath with shower over. Mini toiletries and shower gel on... >> Read full review
andysduke, Birmingham, United Kingdom 25/04/2018 Couples April 2018
Good resort, clean and friendly staff!
Overall we were happy with the resort. My only gripes would be that we had two singles pushed together which ment occasional falling down the gap as the beds slid on the tile floor. The food was... >> Read full review
Whisky_ileach, Glasgow, United Kingdom 25/04/2018 Couples March 2018
Brilliant hotel and facilities.
The food was always fresh and cooked infront of you..loved this compared to other all inclusive holidays.
Drinks where great and the cocktails where amazing. Always... >> Read full review
reahunt2018, London, United Kingdom 24/04/2018 Friends getaway April 2018
Relaxing break for two
My friend and I have just returned from a week staying at the Occidental Jandia Mar. Weather was beautiful, if a bit windy towards the last few days.
The hotel is fairly large and modern with two... >> Read full review
soltysikleszek, Tychy, Poland 23/04/2018 Couples April 2018
The island is very pretty. The location of the hotel is great - the ocean and beach and walking areas just outside the hotel. Operation OK. I rate the restaurant service and bars positively... >> Read full review
Kayleigh T, 22/04/2018 Family April 2018
Facilities good. Reception Staff the most rude unhelpful people ever!
Booked a family holiday at the Occidental Jandia Mar for the end of April. Facilities good. Swimming pool good. Large complex. Rooms are very basic but clean.
My youngest daughter feel ill during... >> Read full review
HBamo, Berkswell, United Kingdom 19/04/2018 Family April 2018
A pleasant family holiday
A very nice hotel with a good variety of food. Rooms were clean and spacious, and cleaned daily. The hotel is built on a hill so there are either lots of steps from some of the rooms down to the... >> Read full review
Melanie B, Hertfordshire, United Kingdom 07/04/2018 Couples April 2018
More 3-star than 4
Sizeable bedroom / bathroom, which was cleaned everyday. Big comfy double bed.
2 lovely, big pools, one of which was heated for the winter season. Plenty of sunbeds. Note: no umbrellas but... >> Read full review
Merit99, Espoo, Finland 07/04/2018 March 2018
Basic hotel in Jandia
We stayed in the hotel in March two adults and one child (4 years old).Hotel area was quite large, hotel rooms were in different buildings, we were in block 7 and had a room with seaview. The view... >> Read full review
Clare C, Oxfordshire, United Kingdom 05/04/2018 Family April 2018
All you need for a week away with the family
Great for families . Always cleaning the site and also daily room cleaning. Pools fab but be aware
that bottom pool is not heated if you have little ones. Quieter here so good for book reading... >> Read full review
Peter S, Liverpool, United Kingdom 04/04/2018 Family March 2018
There were 15 of us including 5 children and we had a great time. Pools and poolside very clean with plenty of sun beds. Food and bar service excellent. Daytime and evening entertainment was good... >> Read full review
Debbie R, Dudley, United Kingdom 03/04/2018 Couples March 2018
Lovely resort - would go back.
Lovely resort. Two good pools - one very cold though! Good sized rooms which were cleaned every day. Food was lukewarm at best most of the time. The meat cooked on the grill was very nice though... >> Read full review
Pablo R, 03/04/2018 Family April 2018
The worst hotel we have ever been
They treated us very unpolite. They were cheating us in our face. The buffet was poor. And another problem we had was the one of us payed for a "See-view room" the room was exactly like the others... >> Read full review
terribletuy, Geneva, Switzerland 01/04/2018 Family March 2018
Good value but weather dependent
This holiday was very good value - the all-inclusive deal definitely covered the stated breakfast lunch and dinner but the hotel had many additional costs e.g. mini golf was 5 euros per person and... >> Read full review
Elaine L, 01/04/2018 Couples March 2018
Not too bad but could be better
So after phoning Jet 2 about arranging a room on the ground floor because I have trouble with steps we arrived at the hotel and Jet 2 hadn't let them know , The very efficient ladies at reception... >> Read full review
Morries, Bracknell 30/03/2018 Couples March 2018
Winter break away
Amazing place with amazing food and employees. We came to enjoy some sun and good food and drinks and we did not regret it . The place was clean , our room was nice and had a nice view. Breakfast... >> Read full review
Eddy110152, Worcester, United Kingdom 29/03/2018 Couples March 2018
Occidental Jandia Mar
Very spacious hotel, spread out over different sites, spotlessly clean. Rooms were very nice and large, but Wi-fi hit and miss. No coffee/tea making facilities in rooms.
Lovely pool areas and plenty... >> Read full review