Certificate of Excellence 2016
This sublime beach hotel is situated on the vibrant island of Lanzarote just 2 kms from the lively centre of the resort. The hotel is located just across the coastal road from the sandy beach of Playa de los Pocillos, offering guests the ideal setting from which to enjoy a dreamy beach getaway. The hotel features a timeless beauty with decor and style reflecting the cheerful natural surroundings. The guest rooms are beautifully-decorated, featuring bright colours and neutral tones, creating an atmosphere of peace and serenity. The hotel offers a selection of exciting leisure and recreational activities and thrill seekers will appreciate the choice of water sports available including jet-skiing, diving and sailing. Even the little ones are catered to with entertainment programmes keeping guests of all ages in mind.
At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com
Cleanliness Location
Rooms Service Sleep Quality Value
Loved our time here. It's about 5 years since we were last here, good to see that half of the staff and animation team are the same. We stayed over the bridge, nice and quiet, met some lovely people...
>> Read full review
Really enjoyed staying at this hotel for a week 1st to 8th October.
The rooms were kept exceptionally clean and there was plenty of storage. The safe in the room was free which isn't always the case...
>> Read full review
Excellent staff very helpful in every way and rooms cleaned every day. Beautiful grounds well maintained. Food good you would have to be really picky not to get something you like. Plenty of...
>> Read full review
Hotel was due to shut down for several months May 2020, but this has been cancelled now for some reason. It’s a shame as have been here now in Oct 2019 for our 7th visit and versus other complexes...
>> Read full review
Love it at the Paraiso! Yes it needs a little updating, however it is spotlessly clean, the food is good and the staff, well what can I say- they are all lovely. The grounds of the hotel are...
>> Read full review
First I must say my wife and I had a lovely 10 day stay at the hotel all the staff were very friendly and helpful however there were some observations that I think are worth mentioning.
1. When my...
>> Read full review
For our first all inclusive holiday in Lanzarote and in a Riu hotel it was excellent.the hotel staff were very friendly and helpful the food in the restaurants excellent, we recommend and would...
>> Read full review
My overall view -
The hotel is lovely and very large, however it is rather outdated (it does need a refurbish in comparison to other RIU hotels.) If this is your first time in a RIU, you will love...
>> Read full review
Stayed here for a week 1st-8th Oct, arrived late due to flight delay we were tired and it was dark, brief instructions on where our room was, didn't take long to
get lost luckily we saw a security...
>> Read full review
Hotel amazing staff fantastic rooms cleaned every day food fantastic if you can't find anything to eat you must be fromm mars for what you pay amazing value for money all you monas stay at home...
>> Read full review
Wonder full holiday, lovely hotel if a bit dated. Food good something for everyone although if you're staying for two weeks, make good use of there optional restaurants as Spanish food gets a bit...
>> Read full review
The place was clean and tidy the staff most of them was very friendly and helpful.
this hotel once was two hotels which have been merged nothing wrong with that until you merge the restaurant one to...
>> Read full review
Stayed here for a week all inclusive in May. Check in was smooth and went straight to dinner as it was late. The buffet is pretty average but always found something we liked. The chocolate fountain...
>> Read full review
This was a last minute booking, as we were due to holiday with Thomas Cook.
The hotel is well situated for both Los Pocillos and Puerta Del Carmen, and is only a 10 to 15 minute transfer from the...
>> Read full review
Having booked with Thomas Cook for 3rd October, staying at the Sentido down the road, we had to re-book something quick so we didn't loose out on our break away.
We wanted to stay in the same area...
>> Read full review
Second time I stayed here, first time was Feb 2018, chose this place again specifically for a quick break, was impressed last time I stayed and was no different this time, knew what to expect. Rooms...
>> Read full review
Just returned from this lovely hotel and will be going again. If you are looking for a very clean hotel in a good location this hotel is perfect, the staff are all a credit to the management, always...
>> Read full review
Great hotel. Our 1st visit to Lanzarote. Very clean, excellent room cleanliness. Grounds kept in exceptionally good order. Good range of food in the restuarants - staff very efficient and friendly...
>> Read full review
Just returned yesterday the weather has been really hot which was nice. Didn’t like the hotel at all it is very dated and as they’ve joined 2 hotels together it is chaos, two large hotels crammed...
>> Read full review
We holidayed there from September 20th 2019
The Riu Parisio Lanzarote Resort is on a large site, looking out to the sea in Los Pocillos. The complex consists of two main areas. They were once two...
>> Read full review
The Riu Paraiso is a very friendly hotel, many of its guests return at the same time year after year.
We have met some lovely people of all different nationalities there. The animation and the in...
>> Read full review
Had a wonderful holiday in a beautiful resort. Rooms cieaned daily fresh towels. Staff on reception very helpful and friendly. Changed rooms due to been disabled looked after from start to finish...
>> Read full review
I can only think of one reason why this isn’t a 5T and it’s the food. Food isn’t brilliant but it isn’t terrible. Staff are lovely and friendly. Hotel is very clean and well looked after. Really...
>> Read full review
We have enjoyed our stay here but wouldn't return We find there isn't enough seating in the evenings for both sides of the hotel to be accommodated. If you don't want to use the entertainment...
>> Read full review
We went there on 5th Sept for 11 days.Booked in fast.Got a room near reception pool and sea view good clean room .The hotel is very big made up of two hotels.Theres large pools with plenty of games...
>> Read full review
Spent a week here from 5th to 12th September. We were very impressed with the staff, food and cleanliness. We usually go SC, but my husband had a stroke and a heart attack in Turkey last November so...
>> Read full review
We have been here 5 days half way through our holiday staff are very friendly place is lovely and clean food is ok but could be hotter
Rooms are very dated and need upgraded bathroom is of a poor...
>> Read full review
My husband and I went early September 2019 on our honeymoon.
Everything was amazing, the staff were si friendly and welcoming-nothing was a bother to them. The food was incredible, the Asian...
>> Read full review
Just come back from this hotel 5th to 13 sept 2019. Got to say staff and facilities are excellent as are the drinks and quality of them. Food to be honest was ok but i expected better for 4 star...
>> Read full review
Just got back from this hotel after staying for a week with my husband. We have stayed in many Riu hotels over the years. The staff were lovely and overall the hotel was very clean. The hotel is in...
>> Read full review
- Absolutely spotless
- Friendly and helpful staff
- Good food
- Location good
- The care they take of the resident cat (s).
- Plenty of sun loungers to go around.
Negatives for us:
Quitest pool...
>> Read full review
The hotel is spotless with great pools and perfect positioning. All the staff where very polite and helpful. Although it was a busy hotel is never felt busy and there was always sunbeds available...
>> Read full review
Visited this hotel for a week All inclusive commencing 3rd September.
15 min transfer which was brilliant, note some reviews said the noise from planes annoyed them, you could hardly hear it! Just...
>> Read full review
Just home from another holiday in Lanzarote and once again stayed in riu paraiso. I cannot fault this hotel. From the minute we walked in to reception we felt relaxed. Porter lovely fella that...
>> Read full review
We visited here for the first tine at the end of August For our 40th Wedding Anniversary, It is just a short transfer from the airport to the hotel which is a very fine establishment ,check in was...
>> Read full review
We stayed here between the 8th & 15th August 2019. This was our first stay at this hotel, before visiting we had a few reservations, after reading previous reviews. However, everything was fantastic...
>> Read full review
Leaving today after great week.First of all the whole of the staff and I mean everyone, happy smiling helpful nothing too much trouble a credit to the hotel. Food very tasty and loads of choices.Ate...
>> Read full review
Stayed here from 22-29/8/19 with hubby and 2 teenage sons. Had an amazing week at this lovely hotel. 10 mins transfer from hotel was a great start to the hols. Easy and very friendly check in. I...
>> Read full review
Wonderful week spent here, our first visit to a RUI hotel, and within 10 minutes from the Airport .
Spotless room - very comfortable, excellent food choices at every sitting with extremely...
>> Read full review
All inclusive hotels were never my first choice but after spending a relaxing week and first class managed establishment here I may have changed my mind! The food choice was immense with speciality...
>> Read full review
This was our first trip to Lanzarote so we were not sure what to expect, we have been to loads of Riu hotel so we knew the hotel should be nice anyway on the bus to our hotel we were not impressed...
>> Read full review
7 night holiday great company, great time and great staff. From the start we were made to feel very well looked after and the food was great and drinks available always! Two pools with great access...
>> Read full review
Hotel is big and spread over a large area. We had a pool view room in the quieter part which was about 5 minute walk from reception. Room decor was dated and shower over bath was dark however the air...
>> Read full review
First visit and will be our last, no working fridge, and very poor air con my hair dryer blows out colder air ! fuses constantly tripping in the room so no continual air con through the night unless...
>> Read full review
This hotel is in a great location as it’s right on the beach front (the beach is a fab size, definitely no overcrowding and clean). If you walk out of the gate and right this takes you to shops...
>> Read full review
Stayed here during the height of the summer holidays and the hotel maintained a high standard of service, exceeding other four star hotels I have stayed in. The staff work extremely hard and are...
>> Read full review
Another great holiday at this hotel. Staff are really friendly and welcoming and your return visit is always acknowledged. Great food with an excellent variety of dishes to suit all tastes at...
>> Read full review
Have just returned from the RIU Paraiso and have to say it is the best hotel we have ever stayed in. The choice of food was excellent as were the rooms, the entertainment and the pools. There are 2...
>> Read full review
Losing count of our stays at this hotel. A reliable favourite for us and always up to the usual standard.
Check in was brisk with the usual complementary bottled water for our room and for the...
>> Read full review
Came back last week. We had a lovely time there.
They say you can only judge the customer service when something goes wrong.
Ok, so we were booked into room 401., right next to the hotels nightclub...
>> Read full review
Lovely hotel, nice and clean with good sized pools and beautiful well kept gardens. good selection of food - the fresh bread every morning is the best. no tea making facilities in room which was a...
>> Read full review
Fab hotel, great food, clean, rooms are lovely lots of thought put into attention to detail to meet the needs of holidaymakers. Straight across from beach also near bus stop to access tours. Great...
>> Read full review
I spent a week at this property with my parents. The hotel staff was really nice and helpful anytime we needed. The possibility to book a table for different cuisine was really nice and we booked...
>> Read full review
All inclusive package with First Choice/Tui. As a 4 star hotel, we expected it to be good but exceeded all our expectations. We arrived late at night (an hour delayed due to flight) & were given a...
>> Read full review
What can I say? One of the best holidays I have ever had thanks to the Riu Paraiso Hotel. The staff made everything seem effortless and were very helpful. The hotel was very clean and the pool...
>> Read full review
Spent two weeks here in June 2019. Transfer from airport only about 10 minutes which was great. Arrived quite late, so we were given our wrist bands and sent off for dinner before we checked in...
>> Read full review
This was the second time we've stayed at this resort, and it hasn't disappointed. Right from th eminute we arrived at check in, the service and atmosphere of this hotel is fantastic. All the staff...
>> Read full review
We’ve just returned from a week at the Riu Paraiso and what a wonderful week it was. The staff were all friendly and the facilities were great. The rooms could do with a bit of updating but they were...
>> Read full review
Myself and my partner have just come back from this lovely hotel,from when we first arrived we were made to feel very welcome.We had requested a high floor room in the main building,and that is...
>> Read full review
I booked this hotel back in May I was concerned about the negative reviews but all was good. Our room on in the main hotel ground floor. Room was cleaned everyday but we did get a few small flies but...
>> Read full review
We have just returned from a week here. There was lots going on for all age groups if you wanted activities, however for us this was all about relaxing. It is a large hotel complex which I believe...
>> Read full review
I am currently staying at the Riu and I can say it’s a fantastic hotel .
We are in room 91 at the back of pool with swim up bar amazing view I’ve the beach xx
Breakfast and dinner busy but lots of...
>> Read full review
My husband, 16 year old son and I have just returned from a lovely week at this hotel.We had a thoroughly enjoyable and relaxing week. Whilst the Riu Paraiso probably wasn't as plush as the Riu...
>> Read full review
Recently returned from a weeks stay with 12 year old and husband. Transfer from airport to hotel less than 20 minutes and despite some reviews complaining about airport noise this wasn’t the case for...
>> Read full review
Leaving today 8/8/2019 and it's been a very relaxing week. As with most people we check the reviews and to be honest some of the things people moan about is daft. The Hotel is large it is in fact 2...
>> Read full review
We travelled as a party of four, 3 adults and a 15 year old and we’re expecting to be in one room. On arrival we were given 2 rooms next door to each other which worked out brilliantly, we the...
>> Read full review
Despite what reviews state this is a fantastic hotel. We booked with TUI and was placed in the main building on the 3rd floor with a sea view room. The bedrooms were cleaned daily and sheets changed...
>> Read full review
Well first impressions were not great. Hotel room was right next to the disco, bedroom smelled, bed really hard, pillow ridiculously flat and very tired looking overall. The next morning we were...
>> Read full review
A" very good " four star Hotel on an All Inclusive basis. Welcoming friendly and professional staff...Sara always smiling and friendly at meal times , and Antonio kind and helpful in the Asian...
>> Read full review
I stay 14 nights at this hotel in july with my family, wife and 11 years daughter.
First I have to say is not my first option, but my wife insist that RIU's chain offer more guarantees because is a...
>> Read full review
When I read some of the reviews I was a bit worried, but this place is amazing. We can not fault anything about this hotel. The food is lovely. The staff are so friendly and can’t do enough for you...
>> Read full review
This is the seventh time now we have stayed at this resort and the seventh time everything has been perfect.
I would like to thank the reception staff for sorting our room request, you have never...
>> Read full review
This hotel I cannot recommend enough it has been an amazing week. I normally only go all inclusive for the alcohol but the food in this place is by far the best all inclusive food I’ve had. The...
>> Read full review
Just returned from a fantastic week holiday at Riu Paraiso, Lanzarote.
Having been to 5* hotels for my last few holidays and having read some recent negative reviews of the Paraisio I was a little...
>> Read full review
This was my third time to the Hotel Riu Paraiso Lanzarote and it never fails to deliver. The staff in reception are very helpful and informative. I was travelling with my son and his disabled...
>> Read full review
Got half way through the week to a good start nice hotel and then the baby found something in his shoe. Yes a cockroach shot out, my daughter had already said she'd seen a spider under my pillow ? I...
>> Read full review
Had a lovely week stay at the paraiso. We were in a ground floor room in the main part of the hotel. I found the bed slightly too hard for my liking and I like a firm bed.
Decent selection for...
>> Read full review
Having been at this hotel 8 times ,everything was as expected except the meals.Although the food was well cooked and presented ,the choice this time on our visit was a big let down to previous...
>> Read full review
My husband and I stayed here with our 1 year old at the beginning of June for 2 weeks and we couldn't fault it.
When we arrived we were told our room would be at the other side of the bridge...
>> Read full review
We decided to go here for 10 days, And after reading the reviews we saw the odd bad review but just thought it was a few people being fussy and moaning about no reason like some places we have been...
>> Read full review
Enjoyed a weeks relaxing break at this ideally located hotel, close to the airport and a great beach with flat promenade for easy walking. Great food, friendly helpful staff . Rooms starting to look...
>> Read full review
Let me start by saying that this is the 6th time that I have stayed at this hotel and I have never felt the need to give it a bad review before .. but this time was a VERY different experience to the...
>> Read full review
Lovely hotel ,very clean and friendly staff, the reps entertainment was the best we have see on the island very funny , but two hotels put together ,hundreds of people all trying to get a seat in the...
>> Read full review
Stayed here for a week as a family of three and would certainly return again. Reception are very welcoming and efficient we were in the far block and could of had our cases taken to our room if we...
>> Read full review
Not impressed with this hotel atall.Its basically 2 hotels running off 1 hotels facilities,it's like putting 10 people in a two bedroomed house.Nightclub was terrible.Rude bar man and the security...
>> Read full review
We stayed in this hotel as a family of 4.
The hotel seemed ok on arrival we arrived just after midnight
The hotel is in a beautiful spot and couldn’t fault the grounds the pool needs...
>> Read full review
We stayed here end of June and really enjoyed our stay all the staff were very friendly. The food in the restaurant was very good even the snack bar was good the drinks were very good including...
>> Read full review
Absolutely loved this hotel, from the minute we got there we were made to feel welcome, the staff are so friendly and incredibly helpful. The hotel is very wheelchair friendly, as my husband is...
>> Read full review
Fabulous holiday. Hotel was immaculate. Spotlessly clean. Rooms could be updated, but beds were so comfortable. Food in the main restaurant was great. Constantly being replenished. Always a good...
>> Read full review
Myself and one of my friends visited this holiday for a week break and after reading some of the mixed reviews we were feeling pretty sceptical about this.
The hotel itself is close to the airport...
>> Read full review
This is not our first RIU hotel but the first time in lanzarote. The hotel is immmaculate, the food is of a high standard. The entertainment not our thing, but we tend to entertain ourselves cards...
>> Read full review
We had a nice holiday despite the poor entertainment and average food, avoid a room in the main building as sound echoes all around from about 6am. Plenty of space around the pool away from the main...
>> Read full review
Had a week here the end of June. The staff were friendly, efficient and approachable, whatever you asked for was done. All of the staff were happy which is always a sign of a happy place to work. The...
>> Read full review
We have visited this hotel five times and always have a great experience thanks to the staff who make your holiday a success. We will be going again. The island is full of places to visit the most...
>> Read full review
Arrived n checked in super quick brillant service. Room over bridge which was very clean lovely sea view as long as no mobility issues great place and large room .pool heated with swim up bar great...
>> Read full review
My wife and I returned from the Hotel Riu Paraiso on the 13th June 2019 after having spent a fortnight there. Upon arrival the receptinn staff were really brilliant, the checking in procedure was...
>> Read full review
We had a great stay in this hotel we got a free room upgrade due to it being my wife's birthday the staff were very helpful and friendly. The room was spacious and spotlessly clean with a great view...
>> Read full review
This is definitely a good hotel.
Clean and nice. Good is a great selection and fresh everyday
Lovely clean pools
Swim up bars good
Beer is a bit poor cocktails are nice but not strong . If you...
>> Read full review
I have just returned from a week long holiday with some friends at Riu Paraiso, and had a really fun time. The hotel has something for everyone- daytime activities, kids club, swim up bar and spa for...
>> Read full review
We have just returned home from this hotel and I was honestly relieved to be leaving. I have never felt this way about any Riu Hotels that i have stayed at previously, this was the first and last one...
>> Read full review
Really enjoyed my stay at this hotel. I found it to be very clean and the staff couldn’t do enough for you. I’ve read some of the other reviews about room cleanliness and fortunately that was not my...
>> Read full review
This was our first time both to Lanzarote and this particular Riu hotel. We opted to skip the transfer and jumped a taxi at the airport at a cost of 14 Euros. The hotel was a short drive away and was...
>> Read full review
Having spent 2 weeks there was lovey hotel and in good location, the staff was very friendly and they are cleaning all the time , only down for us was the restaurant was way to big , too many people...
>> Read full review
We are currently staying here and I can honestly say this is the worst Riu I have ever stayed at. Staff are rude and don’t want to take your complaints seriously. One of our party was abused by a...
>> Read full review
On the first night we arrived, there was a good selection of desserts. However none of these appeared again, infact anything that was half decent was gone and never to be seen again. The ice cream...
>> Read full review
From the min we got here not a very warm greet should have returned home then ! The rooms are ok but been here 3 days no towels been changed or bedding! The food is the same as every Riu and I’ve...
>> Read full review
We have recently returned from another wonderful holiday at this hotel. On arrival we were greeted by Laia on Reception and were pleased to be told we had been allocated a room by the pool with the...
>> Read full review
Good holiday, there are only a few comments I can make about our stay here. these are comment not complaints
The restaurant needs to be made smaller and a second one needs to be opened in the other...
>> Read full review
Ok I will start from the beginning, the transfer from the airport was about 10 mins! We arrived at around 11 in the morning so our room wasn't quite ready. We got our all inclusive bands on and went...
>> Read full review
Riu has Always been our favorite. The hotel was clean, Maybd beds need som change, but it was ok inside the room. The food was fresh and delicious.
We went to Riu in Lanzarote to celebrate our baby...
>> Read full review
This hotel is lovely the staff are amazing and so accommodating. Reception are a real credit they canât do enough to help you! Excellent value for money! Food is excellent for all inclusive with...
>> Read full review
Hi this hotel is a real jem very good in all parts.
The only thing I can I can have a moan about is the toilet facilities
toilets are spotless ,but there is only one men and womenâÂÂs toilets in...
>> Read full review
My husband and I travelled to this hotel at the end of May. The hotel is split into two buildings with a connecting bridge or pathway below. We were placed in the hotel furthest away from the main...
>> Read full review
Me and my boyfriend visited Riu for 5 nights. We felt the hotel was beautiful and the pictures on here did not do it justice!!
The food was lovely, a bit basic in the main restaurant in the...
>> Read full review
This was our 1st visit to lanzarote and to a riu hotel, many people told me how amazing they are, must say I was a little disappointed and didn't feel it to be amazing but generally it was good...
>> Read full review
This was our 3rd Visit to this hotel and once again a brilliant week away Everything is Sspotless and staff are so friendly. Food is excellent we ate at all 3 specialty restaurants and all were...
>> Read full review
Just as we have come to expect - everything was perfect. The entertainment well up to the Paraiso's usual very high standard with lots of good clean honest humour thrown in.
The paraiso is one of...
>> Read full review
My husband and I booked this hotel for a cheeky week away from work and were not disappointed! The hotel is clean and close to the beach, shops and restaurants. We did not struggle to get a sun...
>> Read full review
The Riu Paraiso is a lovely hotel with great pools , really nice restaurant with great food and friendly helpful staff . Our room was nice , clean with Air-con and a good ceiling fan . Nice bathroom...
>> Read full review
Well it was clean, Lovely big room on the ground floor over looking the pool the food was great all sorts and chips every night.Cheese selection was great.The grounds spectacular Tall palms gently...
>> Read full review
I have been visiting this hotel for about 16 years on multiple visits
About 10 or so years ago they "UPGRADED" the hotel , which is actually 2 hotels in the same grounds closing on restaurant and...
>> Read full review
We stayed at Hotel Rui Paraiso in May for 2 weeks. Our room was very comfortable and in an excellent position near all the main amenities.
All the hotel, pool and gardens are kept in pristine...
>> Read full review
We have just spent a fantastic week here, the check in was very smooth and reception staff were very helpful, our room was spotless and spacious with a fantastic view over the quiet pool and the...
>> Read full review
Enjoyed our stay we did spend alot of time out of the hotel. There is not enough room in the restaurant never could get a table so we took our food outside, and tables so close together. I agree with...
>> Read full review
We stumbled across this gem of a hotel after having a mouch online, as a first time abroad together we wanted to make sure everything went perfectly especially with Brexit hanging over our heads, we...
>> Read full review
Busy hotel but plenty of friendly staff to make your stay enjoyable. The food is very good with both the Asian & Brazilian restaurants a must during your stay. It is on a very large complex which is...
>> Read full review
Arrived home on Wednesday after enjoying a wonderful holiday. It was our first time there but wont be our last, The hotel is cleaned 24 hours per day and is spotless. Staff whether it be reception...
>> Read full review
All staff very friendly helpful and polite, all worked very hard, many thanks to Katarins for keeping our room so perfect, went back to collect things when she was in cleaning had the beds pulled out...
>> Read full review
We are here on holiday now and we are having a blast. Photos speak for themselves. All staff are very hard working and accommodating apart from one or two of the male bar staff. Also pool bar is hit...
>> Read full review
4th time to this great hotel. We have never had a bad experience. The staff are attentive and friendly. The pools are clean and well appointed with loungers etc. Food is good and plentiful...
>> Read full review
This was our third visit to this hotel and unfortunately it was not up to the RUI standard on this occasion.
I totally agree with previous reviews regarding the very overcrowded noisy dining room...
>> Read full review
This was my first time staying at a larger resort, and my first time at a Riu. I have to say, I was very impressed and couldn’t fault our stay at all!
We arrived at the hotel at 9:30pm and was told...
>> Read full review
We have just had yet another visit to this hotel & once again it was.... food good,entertainment great, food ok, weather excellent,reception very helpful,everywhere very clean & drink on tap... rooms...
>> Read full review
Location is between Porto del carmen and Arrecife both easily accessible. There are lots of bars to try if you want a break from the hotel. Arrecife is easy to get to number 3 bus just out side the...
>> Read full review
Everything at Riu was excellent. Check in extremely quick & efficient. All staff extremely polite & friendly. The keep fit classes are excellent, the instructors are very professional & I love the...
>> Read full review
Everyone was so good to us following my medical problems on the previous visit. they could nor have been more attentive to us both. As always the every area was spotless and food was of great...
>> Read full review
Everything was great about my stay, the only disappointing thing was the chairs in the entertainment
room, they do need changing, so uncomfortable!! I would definitely stay there again if I ever had...
>> Read full review
The hotel was very clean. The staff were all extremely hard working, very helpful and friendly. The hotel was in a good position close to the beach with pleasant walks along the promenade. The...
>> Read full review
We were very pleasantly surprised at how lovely this hotel was. Clearly 2 hotels at one time and now joined by a very l o n g bridge from recepgtion or a walk through the very pleasant compkex...
>> Read full review
This is a lovely resort. Fantastic location next to beach and close enough the airport without hearing too much aircraft noise. The rooms look a little dated, however the whole hotel is immaculately...
>> Read full review
Visited hotel 5 years ago and asked for room in main building. This was provided for us. Only problem was it was on ground floor and did not get much sun on terrace. The rooms are spacious but they...
>> Read full review
Have just returned from a relaxing weeks break in the Riu at Puerto Del carmen in Lanzarote- our fourth visit. Again was not let down- good value for money- lovely staff and a lovely range of food...
>> Read full review
Have stayed there a few times and it lovely, has everything you want , brilliant entertainment for adults and children plenty of pools for both adults and children which are all safe , Good food...
>> Read full review
Got back last week after one weeks stay. Hotel lovely and clean room was lovely it was along way from main reception ! Our only complaint is the restaurant tables very close together you were sitting...
>> Read full review
I have regularly frequented Riu hotels for over 15 years and am a member of the Riu club.
This hotel is not to their usual standards.
The room is a good size with a large balcony and crisp linen...
>> Read full review
Stayed at the Riu Paraiso for a week from 17th April.
We booked as a group of 3 and were worried about there being enough space in the room, however upon arrival found that we had been upgraded to a...
>> Read full review
Myself and my partner are currently staying at this hotel (leaving this evening) and I have to say that we have had the most exceptional stay. My partner is currently 6 months pregnant and the hotel...
>> Read full review
We stayed 22/4/19 for 1 week, 2 couples. We had rooms 160 & 162 which looked out to pool on ground level. Our room was spacious and very clean, and was also cleaned to a high standard everyday, you...
>> Read full review
We arrived on the 14/04/19 for our 6th time at this hotel.
Everything just has enjoyable has the first time. fantastic room and view, food to a very good standard.
And the staff amazing. I cant...
>> Read full review
Had a enjoyable holiday and would definitely come back if the price is right.
The room was comfortable. The food wasn't as good or as varied as other RIU's we have been to but ok.
As its two hotels...
>> Read full review
We have been to this great all inclusive hotel 5 times. Says no more really. Had a particularly pleasant room this time.
Only thing I would say is the inside area for evening entertainment is a...
>> Read full review
OK i should have wrote this a long time ago. We have been to this hotel February 18 & 19 for the half term holidays. The staff on-site are excellent, waiting staff, front of house and kids club. They...
>> Read full review
Had great weather, very good food, spacious room and very helpful staff in all areas. The entertainment team were particularly good as were some of the brought in acts. They could do with a...
>> Read full review
Stayed here as you know a Riu Hotel will be of a good standard. Food as you would expect, nothing too exciting. Help yourself to beer, wine, soft and hot drinks which is always a good thing. Lots of...
>> Read full review
Great holidays!
Our room been upgraded free of charge as well as late check out
Great service as always at RIU
Would recommend to everybody
Kids Riuland day and evening program great
Food...
>> Read full review
Absolutely amazing!! I loved every minute of my stay. The atmosphere was very welcoming and relaxing. Everything you could possibly need was at hand. I couldn't recommend this hotel more! I can not...
>> Read full review
This hotel offers AI packages for surprisingly low prices. There are some signs ot usage in the rooms and in the common areas as well, but the hotel is well maintained and not really worn out. Wea...
>> Read full review
Just finished a week stay here. Really liked the hotel, the room was lovely with a good bathroom and balcony. Only thing we weren't keen on was the bed was two singles pushed together rather than a...
>> Read full review
Stayed at this hotel September 2015 & was disappointed and said we would not return , after reading recent reviews decided to give the Riu Paraiso a 2nd chance.....So glad we did, so much better this...
>> Read full review
This is our first time in Lanzarote having booked last minute. We have stayed in the Riu Parisio Resort and I have to say we are so very impressed with everything that the hotel has to offer.
We had...
>> Read full review
Great Hotel - we have booked again for next year.
The hotel was first class no complaints at all
spotlessly clean
Great food
Great location very centrally for all the walking we did
It was a...
>> Read full review
The hotel/complex was quite big. Last minute booking so tried to make it work for us. We had a lovely bungalow to start with, but too far away from the amenities for my husband to walk. The...
>> Read full review
This hotel is great! Nice and friendly staff. Very good food and drinks. Rooms are nice and tidy. Perfect location, close to the beach, bars and shops. Not far from the capital of the island...
>> Read full review
Check in was very quick and smooth, all reception staff we dealt with spoke excellent English.
Our room was large and roomy with an enormous patio. The fridge was a great bonus. The ONLY negative...
>> Read full review
From the minute we walked frew the doors of the Paraiso we was amazed ,the reception staff were great very polite very helpful spoke English very well,and prompt.
Do not listen to any negative...
>> Read full review
The entertainments crew are just the best,we decided to go for my youngest sons birthday he was paying and he had the most wonderful birthday from morning till night.we had an amaizing holiday and...
>> Read full review
The hotel rooms were a bit tired but nothing to write home about and were perfectly adequate.
we had a wonderful week here and all I can say is the resort is kept spotless. the staff work tirelessly...
>> Read full review
This is the second time we've stayed at this hotel. Can't fault it. Staff friendly and courteous. Food good and plenty of variety. Impressed by the cleanliness of the hotel throughout the...
>> Read full review
Good hotel, it’s 2 hotels linked by gardens and a covered walkway. There’s food and drink available just about all day when on all inclusive. There’s always a large choice of food and drink...
>> Read full review
Lovely hotel,, staff are extremely friendly and hard working. Every member of staff you pass will say hello. Nothing is too much for them. Room very nice, recommend a room with sea view! Food is good...
>> Read full review
Lovely 2nd stay at Riu Paraiso. Staff,food and cleanliness cannot be faulted. Located in lovely area. A bit too busy in the evenings when all guests migrate to the main building for...
>> Read full review
Firstly I would like to praise this excellent hotel on its accommodation, facilities, staff and service. It’s a huge sprawling complex with two main accommodation buildings arranged around the lovely...
>> Read full review
Me and my husband stayed here for a week all inclusive the food was lovely plus the had a Chinese and Mexican restaurants you wouldn't get bored of the food , very clean rooms fresh towels e...
>> Read full review
My wife and I returned from our third visit to this hotel on 21st March after an eleven day stay, our last visit being six years ago. Once again we had a fabulous time, and we would not hesitate to...
>> Read full review
We picked this hotel as we had not previously stayed in the area. The only major issue was the wind, it was quite chilly at times, maybe better in the summer when its a lot hotter. We found all of...
>> Read full review
I booked this as my first solo holiday and expected some help with mixing, especially at meal times. I have seen previously tables set up for solo holidaymakers to have company at meal times. This...
>> Read full review
Stayed in a room in the hotel over the bridge lovely and quiet with plenty of sun beds , no tea or coffee facilities in room so if u like a cuppa between 5pm and 8 am you have to go to the main...
>> Read full review
Having stayed here 6 years previous, we knew what we were returning to.
Requested a room in the adjoining part of the hotel, which was what we got, & a so called upgrade to a 'suite' which had a...
>> Read full review
Just returned from a weeks stay here in Lanzarote. Needed some early sun to combat the uk wet winter so chose here. Initially a bit disappointed to be in a room in the ‘second’ hotel, away from the...
>> Read full review
Just returned and wish we had booked a longer stay. The hotel, as with all the RIU hotels we have thus far started in, was lovely. We had upgraded our room prior to departing and received a bungalow...
>> Read full review
The Accommodation, the entertainment staff work so hard all day , then put on an an amazing show in the evening, all brilliant & so helpful. Third time there, can’t rate it enough ❤️ Was my mother’s...
>> Read full review
What a great week we have just had in this hotel. We asked (by ringing them)for a room in the quiet side of the hotel on a high floor. Not only did they give us this, we were given a spacious suite...
>> Read full review
Just returned from a weeks break in the sun staying at the Riu Paraiso. The hotel is actually made up of the main building and an adjoining hotel - joined by a walkway or via the gardens. We were...
>> Read full review
Room excellent,very near to reception [205] Bathroom well appointed,inc bath/shower.
Never had as much storage space.Noisy outside,cases over tiles from 06.00hrs! and very loud music from theatre...
>> Read full review
Please please please ignore any negative reviews, if your not happy here, you will never be pleased in any hotel. We had a ball from start to finish in the Riu Paraiso and indeed the island itself...
>> Read full review
Reasonable hotel with many good points but a few not so. As with many All-inclusive it is located a long walk from the main shops & bars, but there is a good bus service into town.
I normally like a...
>> Read full review
Myself and my wife had an excellent holiday at your hotel.The hotel room, the staff, the food. the entertainment,the pool, were all of the highest standard. No doubt i will be back. Great value for...
>> Read full review
A great holiday in the sunshine, will definitely return, a few points about the hotel.
Location is fine if you don’t mind a walk to busier areas, the beach over the road is lovely.
Rooms are a...
>> Read full review
Hotel is very large. Was previously two separate hotels that is now one. Food is good especially the Asian restaurant. Drink is ok, typical all inclusive. Loads of sunbeds around two large pools...
>> Read full review
Really lovely hotel, accommodation really spacious and clean. Good selection of food at breakfast and evening and reasonable selection of all inclusive drinks. Just a fifteen minute walk into Puerto...
>> Read full review
This hotel is spotlessly clean, friendly & helpful staff & the food is excellent. The location is perfect for going out & about, not that you need to as there is plenty of activities at the hotel...
>> Read full review
I am currently staying in this hotel with friends. The rooms are fine, the pools are fine and the staff good.
Now we come to the restaurant. I have stayed in over 10 riu hotel and this is by far the...
>> Read full review
We've visited other RIU hotels and we know the good standard of service and food that this chain offers. Prior to this visit I knew that this hotel was previously 2 hotels, now joined by a walkway...
>> Read full review
We had a very good holiday.
Good food. Liked the theme restaurants. Best was the asien
Clean rooms.
Nice poolarea. Fun whith volleyball two times a day.
Big carpark outside the hotel.
The...
>> Read full review
Second time here and its still very good, it really is all inclusive unlike many others, even the safe in the room is free. The restaurant is still very busy so best to book one of the speciality...
>> Read full review
Enjoyed a week escape from cold and wet UK. Hotel good, food selection great. Speciality restaurants average. The wellness centre is worth a visit. Had a full body massage which was good value and...
>> Read full review
I loved this hotel much more than I thought I would. The room was fantastic, food was very good, all staff were very professional, entertainment was much better than I expected.
Always plenty of...
>> Read full review
Had a fabulous week here in February. Hotel very clean and service was great. Staff were helpful and friendly particularly all the bar staff who you could always have a laugh with. Food enjoyable and...
>> Read full review
We stayed here again in January, this time for three weeks. Check in was good and quick, and we got the room that we requested previously through an email to them, about two weeks beforehand.. All in...
>> Read full review
Well what can I say the animation team is the best I have ever seen they are so friendly and the shows are the best very professional .The food is very good and the 3 restaurant art also good . The...
>> Read full review
Just returned from this fabulous hotel. Everything was wonderful from start to finish the staff are so helpful and friendly the food is amazing so much choice. We loved the Asian and Mexican...
>> Read full review
We stayed for a week and it was fabulous. Such friendly staff. Food plentiful and such variety. Service from all staff impeccable. Rooms bit dated but we had plenty of room and spotlessly clean. Pool...
>> Read full review
Writing this review now before we leave, we stayed for a week and we were in block over the bridge I did requst a room closer but to be honest it’s not that far. Rooms lovely cleaned daily, pool...
>> Read full review
We requested rooms in the main part of the hotel & they couldnt have been better situated. We had views over the main pool and could see the sea.The restaurants and bar were 1 minute away. The main...
>> Read full review
The hotel was nice but dated, the grounds very well kept gardens, pool area great ( though the heated pool ?? freezing ). The staff where very good, the location good.
So what in my opion is wrong. I...
>> Read full review
This was our first time on the island and we enjoyed it immensely.
Our hotel was the best in the resort and is a great reflection of the Riu Group.
We will continue to use Riu for our holidays in the...
>> Read full review
Stayed in main hotel ( there is another attached by a covered pathway)on top floor overlooking the pool. 339. Very nice room, everything you expect.
Food is amazing, so much choice. Quite...
>> Read full review
Return visit to this hotel, hotel overall very good the only reservation I have concerns the food, plentiful with a reasonable variety, unfortunately most items were at best lukewarm
which made it...
>> Read full review
Has anyone got an up to date email address for the reception so that I can request something for a birthday for when I stay here. Would be really helpful if there is one to get hold of them before I...
>> Read full review
Went in January for two weeks was a bit worried about it use to be two hotels ? But we were in main hotel LOVED IT!!! Loved it so much going back in March bringing friends with us. Staff so friendly...
>> Read full review
Stayed for one week on 5th February. Our 3rd stay at hotel, and could not fault it.
Will return again later in year. Animation team work their socks off, food excellent,
and a totally relaxed...
>> Read full review
a quick five days holiday weather was great for early February they had rain cpl weeks before but hotel was great food was good, very clean and tidy, service was good and helpful beach out side was...
>> Read full review
Spent a week at the Riu Paraisio at the beginning of December. The staff were friendly and professional, food very enjoyable and the room was clean and comfortable.
The hotel is set in attractive...
>> Read full review
I stayed here with my partner, his family and our 2 children. The hotel itself is lovely, if a little annoying to manoeuvre. We had booked a family room which has 2 bedrooms and a sort of living area...
>> Read full review
Great hotel friendly staff clean rooms Had a room with sea and pool views the sun was on our room most of the day and went down behind the mountains giving fantastic sunsets every night Plenty of sun...
>> Read full review
Hotel is kept really clean, food is great quality, rooms are very comfortable and the service is excellent. Not the cheapest but you still get a lot for your money and so overall is great value. We...
>> Read full review
We spent a week at Riu from 31st feb. Hotel was very clean and well kept. There was plenty of sun beds every day which was nice to see. Location was fantastic for local bars, restaurants and shops...
>> Read full review
Excellent hotel, food varied and plentiful, staff very friendly and helpful. Hotel very clean. We had a one bedroom suite with a lounge and spacious terrace. Gardens kept immaculate. Hotel was...
>> Read full review
This was our third visit to the Hotel. We went in January 2019 and the weather was acceptable, very cloudy most days but much warmer than home. The main bar is open to the elements so it was...
>> Read full review
Just returned from a week at this hotel with my boyfriend and we wouldn't return.
Hotel was very clean and all of the staff were friendly and can't fault them especially the cleaner who went out of...
>> Read full review
Just back after a fab week at this amazing hotel. All staff from arrival to departure could not have been nicer. The food was excellent in all restaurants from the main carvery area to the dine...
>> Read full review
Just returned from a weeks holiday and can highly recommend this hotel for an all inclusive winter break. The hotel is a large complex with great facilities. We were in the main hotel block in a room...
>> Read full review
This is a very good all inclusive hotel and we had 10 wonderful nights here in January.
It is a large hotel as described by other reviewers but the staff work so hard and efficiently this isn’t a...
>> Read full review
We stayed for a week in mid january and thoroughly enjoyed our stay. We are aged 18 and 20 and contrary to recent reviews, did not find other guests to be particularly rude and would not let that...
>> Read full review
Me and my mum went to this hotel on 14 January 2019. We paid for extra leg room on Tui which was worth it. We booked assistance and very helpful all the way to hotel. I booked with firstchoice and...
>> Read full review
we went to lanzarote hoping for some winter sun and booked this hotel ,, we got back yesterday very disappointed with the weather it was cold and we took summer clothes believing the 20-21 c was...
>> Read full review
Having just returned from a week in the hotel I would like to give my honest opinion.
Good:
The hotel is spotless, there are staff always cleaning and it shows.
The location is fantastic, walking...
>> Read full review
Stay 17th to 24th January. Our first visit to this hotel.
Check In took a little while as there were a lot of people on our transfer staying here which on took about 25 minutes from the airport but...
>> Read full review
We spent two weeks in this lovely hotel. The building is a stunning design with tropical plants, water features and beautiful decor. The grounds are equally lovely with large swimming pools, large...
>> Read full review
My boyfriend and I booked this hotel because we wanted a lazy, poolside all inclusive holiday after the craziness of Christmas (we both work in retail). We were not disappointed!
Our last “all...
>> Read full review
When you book this hotel ask for a room whit evening sun. Personal and food is excellent. This is the 4th time on this hotel. Entertaining is joyful in the evening.
Out on the beach you can go...
>> Read full review
This is our 3rd visit to this hotel and we always find it a pleasure to visit.Staff will always go the extra mile to make it a holiday you will enjoy. The cleanliness of this hotel is 100%. The food...
>> Read full review
Came here for a week to celebrate my mum's 70th birthday. Room was good size with plenty of storage and pool view, food was ok but there was one day the food was awful for lunch and dinner! All...
>> Read full review
We stayed here in January 2019 for a week to celebrate my other half’s birthday.
I was expecting so much more than what we actually got, just goes to show that you shouldn’t get your hopes up...
>> Read full review
First of all Katharina on reception should be sacked because she has no customer service skills whatsoever.
The hotel was average to me it had no star quality. The food was bland, everything beige...
>> Read full review
My wife and me along with my daughter in law and granddaughter have just returned from a wonderful week at the Riu Paraiso 8/15-1-19.
Our check in was extremely easy and we were checked in and out by...
>> Read full review
Been to plenty of riu hotels and this is up there with the best. Food amazing, I am vegetarian and didn’t struggle to find something to eat once, the staff are so polite and helpful, the hotel is...
>> Read full review
We are on our last day in this hotel and want to leave a review for anyone considering a visit.
The resort is very close to the airport, about 5 miles so no long transfer once you arrive. We were...
>> Read full review
Once again we had fast friendly service at this hotel.
Arrived Christmas eve 2018.
All staff are very helpful and friendly , the food and service were excellent.
This hotel is in a great beach front...
>> Read full review
Stayed here back in May 2018 for my partners birthday. She had a great time.
We were upgraded to an apartment when we arrived which was nice (Room 10) so away from the many rooms of the hotel.
Food...
>> Read full review
Just on our way home after a super week starting New Year’s Day. The hotel & rooms are clean and the staff are all very friendly and accomodating. Pool areas lovely and clean. For an all inclusive...
>> Read full review
We visited as a family of 4 for the Christmas holidays & New Year, children aged 11 & 14.
The staff at this hotel are very friendly & hard working. The hotel is 2 joined together by a bridge so if...
>> Read full review
Just returned from a great New Year in Lanzarote and the Hotel Paraiso , all my requests were met on check in but unfortunately there was a problem outside the room, We were asked to go for some...
>> Read full review
We've just come back after spending Christmas at this fantastic hotel.
It is a large hotel which possibly is it's on downfall. We were told our room was across "The Bridge" which turned out to be...
>> Read full review
Hotel, very good in all aspects. Layout, location, staff, food generally, entertainment. Only negatives we would make are (1) Gala Dinner Xmas day, was still a buffet -past hotels have had staff...
>> Read full review
We wanted to get away for a few days over new year and we were not disapointed.
The staff were exceptionally helpful which goes a long way to making yiur stay pleasant.
My only real issue is wifi...
>> Read full review
Positives:
+Staff were excellent across the board and was clear they were well trained and happy which makes such a difference to observe. Thank you!
+The Hotel was immaculate at all times. the...
>> Read full review
We visited this hotel between the 18-25th December and we had a fantastic time. We were placed in the “other” hotel over the bridge but didn’t mind as we could chose to walk over the bridge or round...
>> Read full review
Loved this Riu. Arrived 23rd December for a week over christmas week. Cannot fault this hotel one bit. I travel to lanzarote about 6 times a year and this is the best hotel i have stayed in . Its so...
>> Read full review
This is a large resort comprising two hotels joined by a wooden bridge. We were placed in the hotel away from the dining area and main activity area. We asked to be moved and this was done the next...
>> Read full review
I seem to have a different view to the other people who have posted .
Let's start.
We have been to lanzerote so many times and realise the different requirements of guests.
Room good.
Pool area...
>> Read full review
We have come away for Christmas first time in 20 year s.
Well if you want a balanced veiw to this hotel here we go!!
As soon as we arrived we were met by very cheerful and friendly staff!!!
Our...
>> Read full review
We both very much enjoyed our stay at the hotel. Plus points were; the very polite,helpful staff and the choice and standard of the food Negative points were ; the entertainment was poor some nights...
>> Read full review
Stayed at this hotel from 13-20 December. The hotel was fine, food was ok. My biggest gripe is that there are two complexes. The main complex is fine but if you are sent to the “other” side across...
>> Read full review
This was our first time to Lanzarote, first time doing all-inclusive, and first time in a Riu hotel and it was really good. The rooms were very clean and spacious (we were in one of the...
>> Read full review
Very enjoyable but we had a problem on the first night with the room we were put in which contained a lot of mosquitos!! We both received numerous bites. At midnight we notified the night manager...
>> Read full review
This TUI hotel is absolutely fabulous. It is clean, friendly and the entertainment is second to none. This is my second visit and I would definitely recommend this hotel. Puerto del Carmen is a...
>> Read full review
The title says it all! Date of stay: 6-13 December 2018. Once again, we enjoyed our stay so much, we are already booked again for my birthday in February 2019 and another week in December 2019.
As...
>> Read full review
First and foremost I would recommend the Staff at this hotel. Their friendly, can do attitude was outstanding in all respects.
Our room on the 3rd floor (343) of the main building, overlooking the...
>> Read full review
Great hotel, staff are fantastic and the food lovely. The rooms needs updating and the dinner room needs to be made bigger, way too small and chaotic for the amount of guests in both sides of the...
>> Read full review
Thoroughly enjoyed our holiday, entertainment the team brilliant, can’t fault any part of the hotel or staff, the only down side was the majority of the Christmas decorations didn’t go up till the...
>> Read full review
Great experience, but the rooms weren’t up to par, especially the old, creaky furniture. Bathroom and wc were okay, very clean, but nothing special. Food and drinks good, but very repetitive, but the...
>> Read full review
Enjoyed our stay here and could not really fault it. Yes it is big and busy and you could have a long walk if your room is in the quiet side but to most people this will not be a major problem. Rooms...
>> Read full review
The location of the Hotel was just right for me with easy access to the promenade. My wife and Enjoyed walking each morning to either Matagorda or Porto de Carmen. The facilities of the hotel were...
>> Read full review
Well where do I start...beware if you are disabled or as They called me handicapped..what an awful title to give someone...infact I wood give this a wide berth if you have problems with walking...
>> Read full review
Excellent hotel. First class service. Very well maintained hotel and very friendly staff. Lovely food with good variety at all meals. Entertainment was of a very high standard with performers of...
>> Read full review
Our second visit to the Riu Paraiso, last time was 4 years earlier and our stay was again fantastic. The hotel has wonderful staff who simply go out of their way to make you feel welcome. Rooms are...
>> Read full review
Just back from a week in this lovely complex, would rate this hitel as a 5 if they only improved on the entertainment. Everything else was great from the very clean site, excellent quality food, free...
>> Read full review
Stayed for a week here in November, the place is huge, rooms are pleasant enough. There is always something going on to keep you entertained and that team works really hard. In fact all the staff...
>> Read full review
Having spent a wonderful week at this lovely hotel we will definitely be returning some day, all the staff work incredibly hard and are so cheerful. The food was excellent, rooms lovely and all in...
>> Read full review
Had a week stay here with my husband after staying for 2 weeks last year with my mum & the return visit was just as good as the first time around.
Speedy & informative check in & after weeks of...
>> Read full review
I would like to thank the hotel for upgrading our room FOC as it was our honeymoon. All the staff from housekeeping to the receptionists were 1st class not a single complaint, there was no shortage...
>> Read full review
Plus points
Weather. Food okay, recommend the Asian.
Very clean hotel. Staff are hard working to try and make your holiday as enjoyable as possible. Vicinity to del Carmen.
Hire car was €36 for 24...
>> Read full review
We have been here a week and this is our 1st time here. We usually use the Riu chain as you tend to know what your getting and we've always been really happy. This hotel is different tho....
The...
>> Read full review
We have just returned from 14 nights at this lovely hotel Check in was excellent as usual , all staff work very hard and are a credit to the hotel. Food is very good even though sometimes not very...
>> Read full review
Overall we thoroughly enjoyed our stay here. The rooms are spacious,well equipped and very clean. The staff are excellent—reception,cleaners,bar & restaurant staff all seem to enjoy their work with a...
>> Read full review
We were initially disappointed to be allocated a room in the second hotel after requesting one in the main hotel. This didn't prove to be a problem as the room we had been allocated was large and...
>> Read full review
The hotel is like all Riu hotels spotlessly clean and the staff are great and can’t do enough to help. But the hotel is far too large for the size of the eating facilities even if the food is...
>> Read full review
By far one of the better hotels in lanzarote. Good points - everything. Bad points - Nil. Staff the best and the entertainment was corny but funny. Any Bad reviews must be ignored as they are just...
>> Read full review
Stayed here before so kind of knew what I was getting.
Great hotel
Beautiful rooms , clean and well presented.
Pool good but cold. Not found a heated pool although it is advertised as having...
>> Read full review
Great food and service. Very clean .
But very dated building.
Beach not impressed with .
Weather good in morning till 2pm then cloudy ur that is nothing to do with the hotel
. The hotel has lots...
>> Read full review
Two adjacent hotels have been combined into one operation, resulting in an extremely unsatisfactory layout and a grossly overcrowded restaurant. What was clearly the restaurant for one of the...
>> Read full review
Not normally fond of large but impersonal but this was better than other Riu hotels ive stayed in. Restaurant particularly excellent for a conveyor belt bulk made pile it high situation. The second...
>> Read full review
The Hotel
This is two hotels that have been attached together with along walkway that goes over the roofs of the building below. The two hotels share one main restaurant which you can imagine gets...
>> Read full review
Just back from our 3rd stay here. Absolutely fantastic place to stay. When they say all inclusive that's what they mean. No hidden extras. Food, drink and staff are all excellent. I would have...
>> Read full review
The bad bits Stopped here end of August till 9 September for two week late flight so they did keep food for us but only salads and bread rolls we were...
>> Read full review
I have just returned from this hotel with my family. I have to say we had a good time. But with two pool mad children the pool was freezing.
We chose the hotel as they advertise heated pool in...
>> Read full review
This was our second time at this hotel and it won’t be our last, we absolutely love it!
Check in was quick and easy, we had already requested a specific room and it was granted which was massively...
>> Read full review
We have used rui hotels in other destinations in the past and have always been very pleased, this time we are so disappointed. The most interactive/happy staff seemed to be the cleaners which i must...
>> Read full review
Positive first: Weather Good, Room excellent, View OK. Staff polite and courteous.
Negative: Food not that good. Plenty of choices but not cooked to liking. Show cooking Blue Beef, Hacked Lamb not...
>> Read full review
Recently returned from this beautiful hotel, had a fantastic time, everything about the place was just right, food was beautiful and plentiful , Rooms were lovely and spacious with plenty of storage...
>> Read full review
Fantastic evening entertainment music or comedy shows all very professional & includes all nationalities so no one feels left out so well done! Rooms could do with abit of a revamp but they are very...
>> Read full review
Our first stay in the hotel, we stayed for a week
Arrival - Check in took about an hour although I would mostly put it down to bad timing as the coach we were in arrived at the same time as...
>> Read full review
We stay here for almost two weeks. This hotel is consisting of two hotels (one of them was bought by RIU and attached to the other one). This means, if you are in the second hotel, you will walk a...
>> Read full review
This review is based on our own preferences for hotels and to alert others to its style. This is a very large hotel complex and the rooms are ok but our veranda has less privacy than Euston Station...
>> Read full review
We were last at this hotel 4 years ago and had some issues over cleanliness. We were hoping that things would have improved, but no such luck. The cups by the drinks machines were often dirty and...
>> Read full review
Just got back from a week at this fab hotel with my mum. Food always good and hot. Entertainment really good the animation team work so hard to put it all on for guests. Gardens and rooms are really...
>> Read full review
Me and my husband have just got home from a week at this hotel and I definitely wouldn’t rate it 4 stars. Room quite dated, beds really hard and uncomfortable, fridge didn’t work which we reported...
>> Read full review
I am writing this review on our personal experience.we have previously been to 9 different Riu hotels, usually Palaces, and are Riu gold members,1st time to this hotel.
We arrived about 10pm on 30th...
>> Read full review
This is our second time at this hotel. Good points, lovely pools and swim up bar, good entertainment day and night. Bad points, rooms need a reverb very hard worn out mattresses, had to put the...
>> Read full review
We have just returned from a family holiday at this hotel. The hotel itself is huge but spotlessly clean. The staff are very friendly, always willing to help you out. The food is lovely, although...
>> Read full review
When we arrived we were told that we had been upgraded to a pool view room which surprised us as we thought we had already booked this. We were directed to our room in another hotel ! This is where...
>> Read full review
This Hotel is 2 hotels merged into 1 which affects everything you have paid for..
The food is slop because the Kitchen can not produce quality for the amount of guests,the seating arrangements also...
>> Read full review
I stayed at this hotel 16th - 23rd Sept, my room was on the side of the hotel with the 'noisy' pool. My room had a safe which was pin operated which you set yourself & is free. At check in you are...
>> Read full review
The hotel was very big, so it took a while to get to know your way around but finding your way gave you a great chance to see the hotel. The hotel was very clean and the staff very friendly. No...
>> Read full review
This is now the fourth year of our autumnal Canary-hopping adventures, and we chose the Riu Paraiso for its location and previous reviews.
The hotel actually comprises two hotels merged into one...
>> Read full review
My other half and I spent a fortnight here in early July, 2018.
The hotel reception staff were very welcoming and made us feel completely at ease straight away. Check in was very speedy.
The...
>> Read full review
Husband and I stayed for 10 nights 20/9 – 30/9. We are Riu fans.
Have stayed at other brand hotels nearby so knew the area well.
Had requested a top floor room with late afternoon/evening sun on...
>> Read full review
Stayed at the hotel between 20th/27th September. Lovely hotel, rooms, food, staff and location excellent. Two (2) large buildings joined by a long covered walkway. During the day up until 6pm not a...
>> Read full review
Came here with our daughter & her partner for a well needed break. Check in was easy & efficient however the directions to our rooms were a bit vague. We ended up being helped by a member of the...
>> Read full review
I adore this hotel! Amazing experience from start to finish. The rooms a decent size with the option of either a fan or A/C. The bed is one of the most comfortable I have ever slept in. Would have...
>> Read full review
If we could rate out of 10 we would have given 7/10 but we felt that the fabulous weather this week deserved some credit. Although out of the hotel’s control, their policies of complementary water...
>> Read full review
I am here right now and couldn’t agree more with the review by devlinryan!!
Such an expensive disappointment and I am not picky and I would eat anything but I struggle in this restaurant confusing...
>> Read full review
We have just returned from an 11 night holiday at this hotel and I have got to say I've never stayed at a more hit and miss and inconsistent resort in all my years of going on holiday. This is a...
>> Read full review
Our room was spacious and everything we needed, could do with a kettle as we always wanted a drink to relax with on the balcony or a cuppa first thing in the morning due to us being quite a walk to...
>> Read full review
We stayed at Riu Paraiso from August 27 - Sept 3 2018 as a family of 3 (myself, my husband and our 10 year old daughter).... we booked through TUI and for the money we paid (under £1800), we could...
>> Read full review
Just got back from this lovely hotel, everything was as good as our last visit. The place is spotless, the food is quality and the staff are really friendly and helpful. Good beach which stretches...
>> Read full review
Check in was easy one of our rooms wasn’t ready but no matter we went and had a spot of lunch and then it was ready. This hotel was very nice; please don’t listen to the mourners while we were there...
>> Read full review
Pros:
Spotlessly clean everywhere, near to beach, lovely area, rooms tidy and well kept, food was hot and a lot of variety to suit most. Most staff friendly and helpful.
Cons:
Needs a refurb in...
>> Read full review
Stayed from the 4th to 11th September lovely hotel, very clean. Room was on the side of main hotel, which was nice and quiet looking out on the tennis courts. Food very good always nice and hot, and...
>> Read full review
We visited this hotel again 3rd time and we just can't fault it, the staff are amazing so friendly and always willing to help, the food is great and we love the location, can't wait to return in...
>> Read full review
One week back from your hotel and it’s well missed however we would like to thank all staff for making our stay so perfect .We requested a high up room and we got it the hotel is spotless all staff...
>> Read full review
An easy, fun place for a holiday! Close to the airport, very near to a large beach and not far from the centre of town! Staff are very pleasantt and the animation team are brilliant - so...
>> Read full review
My Husband and I have just returned from a weeks break away and had a great time. We wanted a relaxing break as this was our wedding anniversary and a few places to explore, This was perfect for us...
>> Read full review
Myself, Mum and Sister have just returned from a week at Riu Parasio.
Firstly I was returning to the hotel after an excellent stay last year. On arrival we was greeted by Bruno on check in. Check...
>> Read full review
We stayed at the Riu Paraiso from 23rd of August to 6th September. This was our third family holiday here - 3 adults and 4 children aged 6, 8, 10 and 15.
We requested a room with a walk in shower...
>> Read full review
We have recently returned from an amazing 12 day stay at the Riu Parisio.The hotel and grounds were spotlessly clean and the staff were very friendly and attentive . There is a main dining area and...
>> Read full review
Had a fantastic time visiting the riu hotel in Lanzarote.
The hotel is two massive hotels that are connected by gardens and a wooden bridge. The hotel is kept immaculately clean. The staff work...
>> Read full review
Stayed here several times ,we go late in the year,for winter sun ,
Hotel is spotless the grounds well kept and found the staff very efficient and polite. The main dining room can get a bit...
>> Read full review
Wonderful,hotel,spotless,great staff lovely rooms and great pool area ,always great food,snacks all day and till late ,plenty to drink,it’s all inclusive so all soft drinks,including hot ones and...
>> Read full review
This hotel is a lovely place to stay. Clean, comfortable and lots to do. The food was excellent and served most of the day and all inclusive visitors are definitely well catered for with on tap soft...
>> Read full review
We stayed 20/8 - 27/8, two adults one child.
This was our second visit to the hotel and won't be our last.
This hotel offers you total relaxation, and very hard working members of staff that ensure...
>> Read full review
A return trip to Riu Lanzarote was just as lovely as the first time four years ago. Food great always something for everyone, excellent room, location fantastic and staff so hard working and...
>> Read full review
We had contacted prior to visit as a result of my mobility problems and the hotel was exceedingly accommodating and gave us a room close to all amenities.
What an excellent decision to holiday at...
>> Read full review
We stayed here last year and all decided to come back again this year. It was just as nice - staff so friendly and helpful. There was even a rose left in our room to thank us for coming back. We...
>> Read full review
If you want to wind down and relax, this hotel is perfect. Don't really need to say alot as the other reviews say it.
Will be returning next year for longer. Lovely staff , we did go out for dinner a...
>> Read full review
Perfect hotel in a lovely location 15 minutes walk to Puerto Del Carmen
2 pool areas a quiet side and a main pool where the activities are going on if you want to be involved.
Rooms cleaned to a...
>> Read full review
Myself (29) and my partners family enjoyed a week at Rui Paraiso the last week of July. For a family with three children (5, 10 & 12) the hotel was great for everyone.
We stayed on the quieter side...
>> Read full review
We returned from a week here on the 8th August 2018.
The transfer from Arrecife Airport to the Hotel was 10 minutes on the Tui coach.
Once arrived we received a lovely welcome and check in was very...
>> Read full review
Firstly if you have been to a Riu hotel in Mexico or the Caribbean you will be very disappointed which is my biggest gripe with this hotel and the Riu chain. I booked this hotel based on my previous...
>> Read full review
Excellent hotel, friendly staff, excellent animation team.
10 min from the Airport
Room - we had a room in the main building, clean and standard. The bathroom had a bath with a shower (not a...
>> Read full review
This resort has something for everyone. The hotel is very clean and well kept, the staff are so friendly and polite.
We went all inclusive and that is everything from the pool towels, bottled water...
>> Read full review
Loved this hotel which is of a very high standard and well maintained. All of the staff are friendly, helpful and multi lingual. The entertainment team are especially brilliant. A special note to...
>> Read full review
Great sea front location, a mere ten minute ride from the airport.
Unfortunately, no hotel beach.
Two pleasant pool complexes, one with a swim up bar, a first for me, and really quite fun to...
>> Read full review
Big hotel, used to be two but this is not obvious and both sides are styled the same so won't really matter which side you are although the reception, dining (Inc specialty restaurants, Asian...
>> Read full review
1st day back from this wonderful hotel and missing it already! Staff were outstanding especially the animation team with a special mention for Martin and the Chief of the animation team(forgot to ask...
>> Read full review
We stayed in this hotel from 31/7/18 to 11/8/18.
Check in
Quick and only had to wait an hour for our room. As soon as we arrived we were allowed to eat/drink whatever we wanted.
Room
We were on...
>> Read full review
We (family of 5) have just returned from Riu Paraiso having spent two weeks here.
We had a fantastic time. It was our first all inclusive experience and have no real complaints.
The complex is split...
>> Read full review
July 26 to August 9.
This hotel was probably two hotels in the distant past and they are joined by a wooden walkway which can be a distance if you have mobility problems. If you do have problems then...
>> Read full review
This hotel is impeccably clean! There are staff cleaning from 6am until close of day. The food is on another level at this resort, there are love cooking stations EVERYWHERE! Drinks wise, you have a...
>> Read full review
Sparkling clean resort, comfy rooms, ours had a large balcony with an amazing ocean view. Nice healthy food is served daily, (special thanks for the variety of delicious drinks for breakfast), and...
>> Read full review
Just back from a fortnight a Riu Paraiso, was a little apprehensive due to some of the negative comments on here, we took two kids 16 and 11 and booked 2 rooms. Our rooms where next to each other on...
>> Read full review
Sparkling clean resort. Nice healthy food is served daily , and there is a couple of shops nearby if you fancy crisps . Locals love their island and want guests to enjoy it. Absolutely amazing...
>> Read full review
Cant fault this hotel, we have just got back from a week at this lovely place
Room: good size, great power shower, balcony with sea view, also very quiet
Food: always a good choice at breakfast...
>> Read full review
I stayed here recently and the place is fantastic from the moment we arrived the staff were friendly and helpful. Cases taken to our rooms and we were told there was a buffet open in the restaurant...
>> Read full review
Cant wait to go back here. we have had an awful year so far this was a treat and what a treat we had. Great Hotel my hubby has some mobility problems so normaly im left to sort cases to the room. not...
>> Read full review
I stayed here for a week in June with my partner ..very good hotel in the main part which is where we stayed..I would hate to think we where staying on the other side across the bridge with no...
>> Read full review
We arrived at about 8pm. Check in was very quick and very efficient. Given 2 big bottles of water, instructions about the hotel/where to find restaurants etc., and directions to our room. We were...
>> Read full review
We have just returned from our 5th stay in 5 years at this hotel, travelling with Tui. We, middle aged couple, stayed for one week in the West side ie the side with reception.
Water bottle filling...
>> Read full review
arrived on 26th june --10th july 2018, checked in very quickly at 10pm, food is laid on in the restaurant at 10-30 for late comers, all staff at the hotel are very helpful and friendly, I must...
>> Read full review
We like our holidays as do most of our age 64 this hotel beats all including cruises (discovery 2 ) the last one April this year.
The food is so well presented and tasty with so many options well...
>> Read full review
When we arrived at the hotel we were swiftly checked in and given bottles of water for our room (you can collect drinking water whenever you wanted throughout your stay which was great)
The room was...
>> Read full review
We stayed at the hotel for 7 nights from July 10th to 17th. There were many good points about the hotel but some bad points which do need to be addressed.
BARS / DRINKS
The bars were really good...
>> Read full review
My husband and I stayed here for one week, beautiful hotel right over the road from the beach. Food excellent and we were over the bridge to our room. No issue for us however anyone with mobility...
>> Read full review
We stayed at this complex 5-12 July 2018. Coach transfer from the airport took 15 minutes bit of a trek to get to the coach, it was a bit like follow the leader.
Once at the hotel we had to wait...
>> Read full review
My husband and I recently stayed here for our two week holiday. The hotel is very clean although the rooms are a little dated. We had a lower floor room with a great view of the garden area. The food...
>> Read full review
Stayed here end of June 2018 only 5 mins from airport nice hotel .mostly Germans I'd say 75 to 1 over 3500 guests so I was told it's more like a complex' 1000 sunbeds and in the evening even less...
>> Read full review
After a recent 2 week stay in June at the TUI Paraiso in Playa de los Pocillos, which we generally enjoyed. We did a lot of research before we picked this hotel however having been there I can update...
>> Read full review
We travelled as a couple and stayed for one week 21st June-28th June 2018.
Got free upgrade on arrival to the bungalows with sea view, just perfect.
Rooms cleaned daily and large fridge in our...
>> Read full review
To start with, I think if I could give this hotel 3.5 I would have done. It has plenty of facilities and is very clean and tidy. The food quality is pretty standard in the main restaurant. However, I...
>> Read full review
Travelled as a couple with TUI to this hotel between 14th to 21st June 2018. We enjoyed our stay, we stayed in room 3325 which was at the smaller of the two pools but we enjoyed being at this side of...
>> Read full review
We stayed for 2 weeks beginning of June.
Good Points;
Staff were great, really friendly and helpful.
Hotel was spotlessly clean in all places and gardens kept lovely.
Pools great and plenty of...
>> Read full review
We stayed here from 21-27th June 2018 as our first holiday with a 3yr old toddler.
I booked a family room through TUI to give us more space which is worth the upgrade.
The hotel is only 10mins from...
>> Read full review
Arrived late in the evening but check-in was quick and efficient. A cold buffet was provided for travellers arriving at night which was much appreciated. Allocation of our room was not to our...
>> Read full review
We had very low expectations due to all the bad reviews but please ignore them and make your own mind up on this fabulous hotel!
Firstly, check-in at the hotel was a little slow due to our flight...
>> Read full review
Me and my other half stayed here the week beginning 17th June, we thought the hotel was extremely clean and well laid out (we did stay in the main building) not sure I would of wanted to be on the...
>> Read full review
Had a great weeks stay at the start of June. Staff all great rooms good.
The foòd super especially the Asian, would have no hesitation in returning again Great location plenty of sunbed's (could do...
>> Read full review
Just departing today from family break at this hotel. Very large complex and I was so impressed at their ability to cater all inclusive for such large numbers and such long hours. We had two lovely...
>> Read full review
We booked this hotel based on previous stays at Riu hotels but found this one to be way below Riu’s usual standards.On arrival we were given a room that can only be described as a 2 star room at the...
>> Read full review
Very clean, staff work really hard
Far too busy in restaurant
No kettle in the room
Lovely hotel but certainly not platinum standard can’t understand how that was achieved
Everything was more or...
>> Read full review
Check in was quick and we were given a room looking over the tennis courts. The room was very clean, the towels were very, very thin and need replacing.
The spirits are local low brand and not very...
>> Read full review
Still at the riu paraisio until 25/6/18 , check in was effort less , given room 107 on the ground floor , perfect location next to lifts and all restaurants, and on the same level as all pools...
>> Read full review
We visited the Riu Paraiso Lanzarote for two weeks in June. Upon our arrival we found in check in very informative and an easy process. They gave us codes for free WiFi, a card so you can get towels...
>> Read full review
Just got back from a week in this hotel with my daughter and three year old grandson. I was a little bit unsure because of the size of the hotel but no need to worry. We had a beautiful suite...
>> Read full review
What a fabulous hotel.....as most have said before , the staff are so accommodating and helpful! Yes, I agree , the
Main restaurant is very cramped, but there is enough choice for everyone! We were...
>> Read full review
second time in a riu hotel this one is big compared to others first impressions a good clean,bright hotels i use the word hotels as is in 2 blocks over all standard is good i will start with...
>> Read full review
Same food choice every time not great for people who don’t like a lot of meat, YASHIMA is the best restaurant so far but can only attend once - entertainment is amazing apart from “dinner for one...
>> Read full review
The flight was approx 4 hours the plane was a two four two seating with little screens on the back of each seat. Headphones to be purchased for £3 each. I listened to music on my own phone and my...
>> Read full review
