Certificate of Excellence 2016
The Hotel Riu Paraiso Lanzarote (All Inclusive) is situated on the vast Playa de los Pocillos beach in Lanzarote, Spain. If you're looking for relaxing holidays and heavenly beaches this should definitely be your next destination. The All Inclusive system offers you the best options for relaxation, to make your holidays as refreshing as possible. The complex includes four fresh water swimming pools, a gym, Jacuzzi, bio-sauna, solarium terrace, the “Body Love” Spa centre and a vast beach with fine sand and turquoise water. If you're a fan of the food of the Canary Islands, you'll love the menus and cuisine that our chefs have prepared for you in the buffet restaurant and themed restaurants: there is a wide variety to choose from and satisfy your palate. At the Hotel Riu Paraíso Lanzarote you'll have the opportunity to try out many activities in our entertainment programme. From sports like table tennis, gymnastics, Jacuzzi, sauna, volleyball, bio-sauna and pétanque, to water sports such as water polo and shuffleboard. Your children will also have a great time with our entertainers thanks to the Riu Land programme and the playground. At night, you can end the day in style dancing to the best beats in the hotel's club, as well as enjoying shows and live music.
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Cleanliness Location
Rooms Service Sleep Quality Value
My husband, 10-year-old daughter and I have been visiting this hotel on a regular basis over the last six years. From the very first visit we felt part of a family and on every return visit the...
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Rui worked so hard to make our holiday safe and relaxing.Twice we were asked if anything could be improved.At meal time temperature was checked and hand sanitizer was used.Masks used unless at a...
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Overall a great holiday had in Lanzarote and the hotel was spotless across the board! well worth the money!
Preconceptions before travelling:
At the time we were travelling this once just as the...
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My husband and I have just come back from here and all the staff to be so friendly and hotel is really doing all it can to protect its clients, food less choice than last time we visited but we...
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Visited 20th - 27th July on a last minute TUI package after a previously booked trip was cancelled 2 days before departure.
Hotel was spotlessly clean and all precautions in place to maintain social...
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Just returned from this hotel on July 23rd. Hotel spotless in all areas and every precaution taken by hotel and guests. I was wary of going but i didn't need to as I was taking my 2 granddaughters...
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As one of the first UK holidaymakers to come here as part of a package holiday (via TUI) on 13/7/20 I thought that people intending to travel in this new normal might find this useful.
This was...
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Me and by other half went here in 2019 and it was absolutley incredible, it was also my first ever holdiay abroad and i can't fault this hotel at all not even a slight bit. everything out this place...
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A very well located 5*quality hotel with good facilities. Both pool areas were kept clean and well kept as were the grounds. The room and bathroom were well equipped and comfortable. The main...
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We spent two weeks in February and the sun shone for 2 weeks. Staff are very efficient and courteous The entertainment by the in-house team was poor and dated we have been back 8-9 times and grease...
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Lovely hotel with active or quiet areas, which ever mood you want. Superb location directly onto a long sandy beach with good walks in all directions. Staff excellent. Room a little tired but...
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This was our 5th visit to this hotel as it is a great place to relax and do nothing for a week. On our previous visits we were very impressed with the food, cleanliness, and laid back atmosphere of...
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Just returned from a week at this lovely hotel. After two days we had lock down and after three days we had to stay in our rooms and only allowed out to eat and drink. The staff at the hotel also the...
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We have stayed here many times. It feels like a home from home. Staff friendly, rooms very clean and pool area is great. Can easily find a sun bed. No morning towel dash needed. Location is...
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first upgrade to suite (which was a lovely one), only complaint, its nearer arricife than reception, we are both closing in on 80, so the walk from reception to our room number 1181 was 10 to 15...
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Arrived on the 5th March and stayed for a week. Hotel is lovely with good facilities and plenty of food choices. Staff are excellent and can't do enough to make guests stay enjoyable. This was our...
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We have stayed at this hotel for the last 2 years and each time we are thrilled with the cleanliness and friendly staff, they can't do enough for you to ensure you have the best time
Food in...
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Just returned last Friday from Paraiso after wonderful week. Upon arrival we were offered an upgrade to a suite, WoW, it was perfection. It. Was our third time in this hotel and our 10th in Riu...
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We have been to many Riu hotels and this was a lovely winter break. The hotel was clean and tidy and the bar, waiters, cleaners, gardeners, pool reception staff were all friendly, cheerful and...
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Lovely hotel with great staff,bar staff were friendly and helpful.room was clean and comfortable.no trouble getting a sun bed,usual thing people up early putting towels on the beds .all food was...
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We had a room in the main block overlooking the pool and we thought it was bigger than normal with plenty of space for clothes etc.
All the staff we encountered were very friendly and polite
The...
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Wonderful relaxing week on holiday at Riu Paraiso , Lanzarote. We spent a week in February there for our anniversary . We felt thoroughly looked after & pampered. Good food, great location...
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We spent a week at the Riu Lanzarote in Puerto del Carmen in February this year and were, for the most part, very happy with the hotel its services and its staff. Unfortunately we had La Calima to...
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I revisited on my own as my husband couldn't fly. The staff are amazing service is always fast and polite and you see staff cleaning, clearing and maintaining gardens all the time, Rooms are clean...
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Just returned from 1 week here.
Good points:
Location-right on beach, good promenade along coast
Good facilities- including heated pool, more than one snack area if you don't want full restaurant...
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The hotel was clean and spacious.well located and bus stops not far from hotel to get around the island.It was a very large complex but we were fortunate to have a room in the main building close to...
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Right. Let’s get down to business.
The hotel complex is large and does appear to have a fair few facilities. There are two large pool areas (one quiet and chilled, the other not).
A large dining...
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Do not come to this hotel thinking you are staying at a platinum hotel.... it does not compare.
On arrival we soon realised that we had made an error, we tried to change but were informed that a...
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Our third visit to this hotel and as previously we were made most welcome.just a couple of minor niggles,1)the poor WiFi and the fact that there is now a hire charge for small electrical goods I.e...
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Very clean and well run hotel, the rooms were a "little" dated, but everything worked well, there was a fridge, hairdryer, clean towels as and when required and bedding changed on request. The food...
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We had a fantastic holiday for 10 nights in February 2020. All the boxes were ticked, good food and drinks, entertainment was enjoyable but the cleanliness of the hotel was exceptional. Decor is a...
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This was our second stay at this Hotel and we were not disappointed. The Tui flight and transfer was first class. On arrival, signing in went well as the reception was well staffed and friendly...
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Having been to the Riu Paraiso several times over the years we decided to return at the end of January on an all inclusive package
Location - 5 mins walk to a sandy beach opposite, 20 min walk into...
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We love this hotel. Location is excellent and close the Arrecife airport. Staff very friendly and helpful and nothing too much trouble. We have already booked to go back in May and would highly...
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We visit RIU Hotels about four times a year and they are all excellent. This one is excellent in all area's, Layout of the pool area with lovely Terraces to sit and have a drink or have your lunch or...
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Don’t want to be to negative about the hotel but I have Stayed at a few Riu hotels, the rooms were in need of a refit as some plug sockets were half missing the fan in the room was soo slow there was...
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Very good hotel good location nice flat area easy to get about.the hotel is excellent all the staff in all areas of their work are so pleasent and nothing is to much trouble for them we appreciated...
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Great stay,you can really enjoy your holliday. Hotel is very well maintained ,clean.Beautiful interior and garden. Food was great, full of veggies and fruits.Very tasty. Staff is very helpful ,nice...
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My third Riu hotel ,and the worst.the main buildings are very modern our room was like an old people's home,no kettle or tea and coffee had to hire a kettle.we had to get water bottles from reception...
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This is our first stay here but won't be our last. Hotel is extremely good. Food delicious, staff friendly and very helpful, loads of sunbeds, good location directoy onto the beach, what more can...
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We stayed here for the week Feb 2-9,2020. Before arriving we requested room with a view and sunny aspect. This is exactly what we got. Thank you Riu.
Our room was in the annex, a lovely laid back...
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Fantastic winter break in a hotel that welcomes you from the moment you walk through the door. The team work relentlessly to ensure they exceed your expectations.......They did, well done to all.
The...
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Fully recommend this hotel for peole just returned after our 4th visit here and will be returning . Staff very good right down to cleaners . we always stay over far side as it is nearer swim up bar...
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Enjoyed being back and had a lovely time. Staff as usual were brilliant. Food was good but felt choice was not as good as previous visit. Puzzled as to why bar serves Diet Coke but not slimline...
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First visit to the Canaries and we were not disappointed. Great location, fabulous hotel, food and facilities. Two hotels in one, which offers all the requirements you need for a relaxing chill out...
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Just back from Riu paraiso. Had a lovely holiday. No complaints about the hotel. Food very good and well presented. Cleanliness and service by the staff also very good. Loved the heated pool and well...
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Just got back from another wonderful week at Riu paraiso once again the whole holiday was fantastic from checking in to leaving, the staff at this hotel cannot do enough for everyone. The...
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Trip was nice but there could be more entertainment through the day and night it was too boring in the day time. Also the food wasn’t bad but could be better. Not much night life in the area and the...
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just come back from a winter break 19th to 26th January . Nice hotel with friendly staff started when our flight was delayed and the restaurant had finished serving so they put on a cold buffet and...
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This was our 5th visit to the Paraiso. Obviously we like it. The hotel is very chilled. A lot of people but a lovely atmosphere. We stay in one of the bungalows in the grounds and they are great...
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Typical rui.good value .fantastic staff.restaurant gets crowded but good staff will always find U a table.20 min from airport which is a huge plus.already booked for next year .only down side with...
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We stayed for one week in the RIU and overall had a lovely week. It is 20 minutes from the airport and is in a good position with a beach across the road and many shops,bars and restaurants a fifteen...
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Just back from an 11 night stay and once again a lovely holiday, this is our second time at this hotel. The service at the bar was excellent, the only down side was breakfast was a little like a...
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Very good, a central location , easy to walk to Porta Del Carmen all on the flat. Taxi cost just under 4 euros from the top of Carmen back to hotel. Bus stop not far from back of hotel. Lots of...
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We are not fans of package all inclusive holidays but have to admit, this hotel was lovely in an area which is quiet but with easy access to Puerto del Carmen and on bus route to other parts of the...
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This was our second visit to the Riu Paraiso, as we enjoyed our stay there in December 2018. The rooms are a good size, very clean, loads of storage space, and this time we were in the main hotel...
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This review is a little late but better late than never. We stayed for Christmas and New Year, in fact had three wonderful weeks. . It's just nice to be able to relax and enjoy yourself and that's...
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My Wife and I stayed in room 2289 for a week from Saturday the 11th January. Firstly, i have to say the speed from landing at the airport, collecting our cases,to getting to the Hotel (via a €14 taxi...
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2nd year running and blown away again. For all inclusive this is seriously good value. Rooms are very comfortable and spacious, food is very varied and buffet restaurant is best experienced and...
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Good points- clean, well kept, large room with balcony, mostly friendly staff. Good food quality and entertainment. Opposite large beach and easy walking distance to bars, few shops, bus stop and car...
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2nd - 9th January.
What stands out for us about this hotel are a few things =
How very clean the hotel/ pool/ outside areas were.
The friendlyness of all the staff.
The great selection of food at...
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Amazing 8 days holiday with my hubby and my 5 month pregnant bump!Good food,drinks and entertainment...very organised and clean place.The staff is very helpful and nice.I only have good things to say...
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We stayed here in January 2020 for a week, the good bits, good food, great staff, very clean, good facilities, good value for money, the themed restaurants were very good but couldn’t buy any wine...
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Good hotel rooms dated but very clean, staff excellent. fabulous animation team who all worked very hard. Credit to all the hotel staff for the work and preparation for new years eve. great gala...
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went here 7th december and had a great time, spotless clean, food great , and pools are lovley, no shortage of loungers ,staff are there when ever you need anything or to give advice. its a great...
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Just returned from a fabulous xmas & New Year holiday.what can I say . We have been to this hotel many times. The staff work so hard and are so friendly especially Denise on the bar. Everywhere is...
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Beautiful hotel great location food lovely - three restaurants to chose from and friendly staff. Facilities excellent several swimming pools spa/massage hairdressers shops all on site. Extensive...
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Stayed for 7 nights as a couple in early December 2019. Only about 20 minutes from the airport which is great. Check-in staff very efficient. The hotel is very clean, very well managed and the staff...
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Excellent Christmas holiday at this hotel 🏨
We couldn’t fault it or tui who we went with
We got very nice spacious rooms with large terrace
All the food was nice all the drinks were local but all...
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Common premises are ok, rooms a bit worned. Service is ok and food is good. Pools are nice and big and short way to beach. Animation team is not too active to get participants compared to other riu...
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We stayed here with another couple from 22-29 December. All the staff are fabulous, very accommodating and friendly, they always go above and beyond for their guests, including arranging for a...
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My husband and i stayed here for a week. We enjoyed it very much. Staff first class, special mention to Deniz. Rooms spacious and cleaners do an excellent job. The food was very good also had an...
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My husband and I just got back after spending Christmas at the Riu Hotel. We arrived early and our room wasn't ready which is acceptable. But when you booked your holiday in May 2019 for December...
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On arrival at the hotel from the airport, the reception area was beautifully decorated for Christmas. We stayed on ground floor. A very clean room with a view of the next hotel. But the bird life was...
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I’ll start with the good things about this hotel; the staff and cleanliness but the rest absolutely rubbish! We got a room in the second building on floor 3 so we get to the room and we obviously...
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The hotel consists of two hotel units. Reception, restaurants and access is situated in the one to the south. To get to the other hotel you must walk through the garden or over a roofed bridge for...
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riu paraiso. we have stayed at this hotel many times over the years. the standard of the food in the main resaurant is excellentwith plenty to choose from.the bar is also very good with a good...
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We have been to this hotel several times over the last few years and it still does not disappoint us.
The rooms are kept clean and tidy, the food is very good and plentyful, the Hotel and it's...
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Excellent hotel. Everything catered for. Food, drink and entertainment first class. We often use RIU hotels when we travel. The room was very good with all you would need. We were lucky with a...
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spotless hotel , with the happiest staff ive ever seen, all the staff from reception to the maids are not only very good at their jobs but extremely happy with it, the hotel is very clean , very big...
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Date of stay: 12 - 19 December 2019.
The title says it all. We love this place so much we are already booked again for my February birthday!
Contrary to what one reviewer has written, the...
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15th dec 2019 I stayed here with my dad for 4 nights. The pool was the best I’ve ever been in. It was bath temperature (in December) the heating is clearly very efficient and made it so enjoyable to...
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Fantastic hotel, great location.
This hotel know how to look after people on holiday, very clean andhelpful staff throughout the hotel.
Lots of staff in the restaurant and working around the bar area...
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First time at this hotel. Stayed 1st - 15th December 2019. Given room 2241 just across the bridge. Room slightly dated but very clean and comfortable.
Food was excellent. Plenty of choice at all...
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We have just returned from a week at the Riu Paraiso (8th-15 Dec). We booked and travelled with Tui Uk.
As stated this is our 3rd stay, and little has changed since are last visit in 2015. As Riu...
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Recommended by friends so fairly last minute booked as a birthday treat for my wife. Rui quality evident upon arrival, in particular the Xmas decorations and continued throughout the week. Our room...
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This is a short review otherwise I would go on and on about how much we enjoyed our weeks stay here. Food: Superb selection and something for everyone. I tried swordfish for the first time and wow...
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Nice hotel and wonderful staff. Had to move from Room 410 because of the smell of sewage. Shame on the manager who still allows this and the adjoining rooms to be let out to guests. Besides that a...
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Went here for a week of relaxation in the sun. Holiday with wife,daughter and her boyfriend. Arrived on our TUI bus and had a pleasant quick registration. Walked over bridge to quieter part of hotel...
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Just returned from a week away with TUI. Good Check in - went to lunch whilst bags taken to room which was clean tidy and well proportioned - down side it was a good 5/10 minutes from reception and...
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What a lovely hotel with friendly and helpful staff and excellent choice of food. The Asian restaurant was superb. The room was clean and very comfortable, we were in 219 with a balcony and pool view...
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Wonderful time in nice place. Both TUI and RIU Paraiso did their best for our perfect vacation. And the weather was great too last ten days of November.
Clean and tidy hotel, plenty of food and...
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This hotel is very large. Stayed in the main part as closer to all the activities. Emailed a week before for a room request that was quiet and with a sea view and got. Food was on the whole good...
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The staff were amazing, the whole complex was clean and tidy - we stayed for a week and couldnt finf fault anywhere, the standard of food was great and the drinks above standard for all inclusive...
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The staff here are amazing,all work so hard and always friendly
The 2 hotel's are spotlessly clean.The food is superb and plentiful. Very rarely had to queue at the bars.
My only gripe was in the...
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We were recommended this hotel by a TUI rep when booking our honeymoon. Before arriving I contacted the hotel several times over the space of a couple of weeks to arrange for flowers in the room, a...
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Not a good experience: we were met with a terse 'welcome' from the the older female receptionist, who processed us, not once did she say 'welcome' and was very abrupt in her instructions. The...
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Stayed at this hotel recently for two weeks holiday and thoroughly enjoyed it.We had stayed here before hence our reason for choosing it again.The experience was as good as before and the standards...
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Thank you Riu for a great holiday.
Great staff
Great food and drinks
Great entertainment
This hotel is ideally situated, and nothing is too much trouble for any of the staff.
Please ignore any...
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We stopped in this RIU for a week & wasn't prepared for what we found it was a modern hotel with 4 pools 1 of the pools with a swim up bar is a bit of a trek from main pools & bars so didn't really...
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A lovely hotel, with plenty to offer all ages, and the staff are excellent right across the board, the hotel is nicely located for bars and restaurants if you so wish, there’s a handy bus stop...
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A great escape from the wet British weather, to enjoy great accommodation-fantastic room with sea views excellent food and entertainment.A memorable time and will look forward to seeing the...
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excellent hotel with a great location. Food very good and lots of choice. You can eat in a large buffet restaurant or there are a number of themed restaurants to choose from. Plenty for the young...
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Just arrived back from 2 weeks at Riu Parasio from Checking in with the Reception staff to Waiters, Bar Staff , Cleaners , Maintainence .& Gardernes. they all give 100% We had a faulty fridge and...
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The staff in this hotel are faultless ! From receptionist to restaurant, to bar staff to cleaners , who I might add never stop cleaning. Stayed here for a week at beginning of November, can’t blame...
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The hotel had an excellent position right opposite the beach and close to the town, It was a very big hotel, not what we are used to, Only downside was breakfast, the restaurant wasn`t big enough to...
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The walk between the hotel buildings is a pain for someone our age. We payed extra for a pool view room, but there was a huge palm tree restricting the view of anything and the bar blocked out most...
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excuse the late post but I wanted to state what a super holiday we had til 11/11/19
The Reception staff were very helpful. We had a couple of issues with our room and these were dealt with quickly to...
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This are actualy 2 hotels in one. We stayed at annex Hotel, it means 5-7 minutes walk or 400 m to go to Restaurant. But I still prefered this annex bacause of the Pool. Here is also Poolbar and a...
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A hotel with excellent staff. 2 hotels combined into 1 with no food or facilities at the one we stayed in during the evening. Which means even a coffee is 10 mins away. Rooms were clean and...
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Hotel is basically two hotels now working as one, with one restaurant, evening bar and entertainment room. Far to many people for the facilities.
*Get up early if you want a sun-bed plus crammed in...
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We are just back from a week at the Riu Paraiso and had a great time. The only reason we would give it 4 and not a 5 is that it is in desperate need of a refurb. It’s all a bit shabby, not all of the...
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We have just returned from our 4th year at the Riu Paraiso because...we love it! It's a short trip from the airport and right by the sea. The weather is always fantastic the hotel and restaurants are...
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Good Animation , Exelent food, Lot of things to do. Staff was very kindly and smily. Services overall was good and friendly. That was our 6th time in that hotel and we are sure coming back. Next time...
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This hotel is ABSOLUTELY beautiful all the staff and MANAGEMENT are very helpful it was our second time at this hotel every where you went in the hotel was spotless well done to everyone involved...
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We stayed here in June after A-levels with our two 18 year olds but I've only just got round to writing a review. We booked directly with Riu and flew with EasyJet, arriving before lunch. It's only a...
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We absolutely loved this hotel. Even my 10 and 13 year olds asked I write a review and mention the friendly staff and female life guard, who were helpful, kind and always had a smile. The place is...
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Excellent holiday spent at the Riu Paraiso.
Our room 214 was just a short distance from reception which suited us very much.
The room was spotless and well serviced the 2 weeks we stayed there by the...
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Hotel Riu Paraiso is excellent hotel is looking like for VIP persons,cuisine upstandart..swimingpools for children and adults..swimingsbar are lovely very fresh noalcoholicshake's drings and ice...
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Staying at the Riu,fantastic room with plenty of space highly recommend the suite,chill out area with sofa,chair,tv etc fabulous large bed and roomy bathroom. Visited all three speciality restaurants...
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I travel on my first solo holiday, and then all inclusive sounds fantastic. I have celiac disease and am surprised when I have my first meal in the restaurant. The cooked rice is marked with gluten...
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My wife and I spent 7 days in this hotel and enjoyed our stay, from 21/10/19 until 28/10/19. This was our second holiday in this hotel the first being in 2012. The hotel staff noticed this and placed...
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This hotel is actually 2 hotels merged and we stayed there during the Winter when the main clientele was over 70. The hotel was catering for a LOT of people, based mainly around the reception area...
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The Hotel was well run and the Food excellent. This is my second stay. The entertainment is a bit HI di Hi but otherwise a good break. There were plenty of excursions to go on and no shortage of sun...
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Fabulous holiday from start to finish nice clean room and pools food amazing the Chinese one to die for ... Nice walk out of back gate on front to town with plenty of shops and bars can not wait to...
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Loved our time here. It's about 5 years since we were last here, good to see that half of the staff and animation team are the same. We stayed over the bridge, nice and quiet, met some lovely people...
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Really enjoyed staying at this hotel for a week 1st to 8th October.
The rooms were kept exceptionally clean and there was plenty of storage. The safe in the room was free which isn't always the case...
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Excellent staff very helpful in every way and rooms cleaned every day. Beautiful grounds well maintained. Food good you would have to be really picky not to get something you like. Plenty of...
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Hotel was due to shut down for several months May 2020, but this has been cancelled now for some reason. It’s a shame as have been here now in Oct 2019 for our 7th visit and versus other complexes...
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Love it at the Paraiso! Yes it needs a little updating, however it is spotlessly clean, the food is good and the staff, well what can I say- they are all lovely. The grounds of the hotel are...
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First I must say my wife and I had a lovely 10 day stay at the hotel all the staff were very friendly and helpful however there were some observations that I think are worth mentioning.
1. When my...
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For our first all inclusive holiday in Lanzarote and in a Riu hotel it was excellent.the hotel staff were very friendly and helpful the food in the restaurants excellent, we recommend and would...
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My overall view -
The hotel is lovely and very large, however it is rather outdated (it does need a refurbish in comparison to other RIU hotels.) If this is your first time in a RIU, you will love...
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Stayed here for a week 1st-8th Oct, arrived late due to flight delay we were tired and it was dark, brief instructions on where our room was, didn't take long to
get lost luckily we saw a security...
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Hotel amazing staff fantastic rooms cleaned every day food fantastic if you can't find anything to eat you must be fromm mars for what you pay amazing value for money all you monas stay at home...
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Wonder full holiday, lovely hotel if a bit dated. Food good something for everyone although if you're staying for two weeks, make good use of there optional restaurants as Spanish food gets a bit...
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The place was clean and tidy the staff most of them was very friendly and helpful.
this hotel once was two hotels which have been merged nothing wrong with that until you merge the restaurant one to...
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Stayed here for a week all inclusive in May. Check in was smooth and went straight to dinner as it was late. The buffet is pretty average but always found something we liked. The chocolate fountain...
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This was a last minute booking, as we were due to holiday with Thomas Cook.
The hotel is well situated for both Los Pocillos and Puerta Del Carmen, and is only a 10 to 15 minute transfer from the...
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Having booked with Thomas Cook for 3rd October, staying at the Sentido down the road, we had to re-book something quick so we didn't loose out on our break away.
We wanted to stay in the same area...
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Second time I stayed here, first time was Feb 2018, chose this place again specifically for a quick break, was impressed last time I stayed and was no different this time, knew what to expect. Rooms...
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Just returned from this lovely hotel and will be going again. If you are looking for a very clean hotel in a good location this hotel is perfect, the staff are all a credit to the management, always...
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Great hotel. Our 1st visit to Lanzarote. Very clean, excellent room cleanliness. Grounds kept in exceptionally good order. Good range of food in the restuarants - staff very efficient and friendly...
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Just returned yesterday the weather has been really hot which was nice. Didn’t like the hotel at all it is very dated and as they’ve joined 2 hotels together it is chaos, two large hotels crammed...
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We holidayed there from September 20th 2019
The Riu Parisio Lanzarote Resort is on a large site, looking out to the sea in Los Pocillos. The complex consists of two main areas. They were once two...
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The Riu Paraiso is a very friendly hotel, many of its guests return at the same time year after year.
We have met some lovely people of all different nationalities there. The animation and the in...
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Had a wonderful holiday in a beautiful resort. Rooms cieaned daily fresh towels. Staff on reception very helpful and friendly. Changed rooms due to been disabled looked after from start to finish...
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I can only think of one reason why this isn’t a 5T and it’s the food. Food isn’t brilliant but it isn’t terrible. Staff are lovely and friendly. Hotel is very clean and well looked after. Really...
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We have enjoyed our stay here but wouldn't return We find there isn't enough seating in the evenings for both sides of the hotel to be accommodated. If you don't want to use the entertainment...
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We went there on 5th Sept for 11 days.Booked in fast.Got a room near reception pool and sea view good clean room .The hotel is very big made up of two hotels.Theres large pools with plenty of games...
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Spent a week here from 5th to 12th September. We were very impressed with the staff, food and cleanliness. We usually go SC, but my husband had a stroke and a heart attack in Turkey last November so...
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We have been here 5 days half way through our holiday staff are very friendly place is lovely and clean food is ok but could be hotter
Rooms are very dated and need upgraded bathroom is of a poor...
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My husband and I went early September 2019 on our honeymoon.
Everything was amazing, the staff were si friendly and welcoming-nothing was a bother to them. The food was incredible, the Asian...
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Just come back from this hotel 5th to 13 sept 2019. Got to say staff and facilities are excellent as are the drinks and quality of them. Food to be honest was ok but i expected better for 4 star...
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Just got back from this hotel after staying for a week with my husband. We have stayed in many Riu hotels over the years. The staff were lovely and overall the hotel was very clean. The hotel is in...
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- Absolutely spotless
- Friendly and helpful staff
- Good food
- Location good
- The care they take of the resident cat (s).
- Plenty of sun loungers to go around.
Negatives for us:
Quitest pool...
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The hotel is spotless with great pools and perfect positioning. All the staff where very polite and helpful. Although it was a busy hotel is never felt busy and there was always sunbeds available...
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Visited this hotel for a week All inclusive commencing 3rd September.
15 min transfer which was brilliant, note some reviews said the noise from planes annoyed them, you could hardly hear it! Just...
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Just home from another holiday in Lanzarote and once again stayed in riu paraiso. I cannot fault this hotel. From the minute we walked in to reception we felt relaxed. Porter lovely fella that...
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We visited here for the first tine at the end of August For our 40th Wedding Anniversary, It is just a short transfer from the airport to the hotel which is a very fine establishment ,check in was...
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We stayed here between the 8th & 15th August 2019. This was our first stay at this hotel, before visiting we had a few reservations, after reading previous reviews. However, everything was fantastic...
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Leaving today after great week.First of all the whole of the staff and I mean everyone, happy smiling helpful nothing too much trouble a credit to the hotel. Food very tasty and loads of choices.Ate...
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Stayed here from 22-29/8/19 with hubby and 2 teenage sons. Had an amazing week at this lovely hotel. 10 mins transfer from hotel was a great start to the hols. Easy and very friendly check in. I...
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Wonderful week spent here, our first visit to a RUI hotel, and within 10 minutes from the Airport .
Spotless room - very comfortable, excellent food choices at every sitting with extremely...
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All inclusive hotels were never my first choice but after spending a relaxing week and first class managed establishment here I may have changed my mind! The food choice was immense with speciality...
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This was our first trip to Lanzarote so we were not sure what to expect, we have been to loads of Riu hotel so we knew the hotel should be nice anyway on the bus to our hotel we were not impressed...
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7 night holiday great company, great time and great staff. From the start we were made to feel very well looked after and the food was great and drinks available always! Two pools with great access...
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Hotel is big and spread over a large area. We had a pool view room in the quieter part which was about 5 minute walk from reception. Room decor was dated and shower over bath was dark however the air...
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First visit and will be our last, no working fridge, and very poor air con my hair dryer blows out colder air ! fuses constantly tripping in the room so no continual air con through the night unless...
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This hotel is in a great location as it’s right on the beach front (the beach is a fab size, definitely no overcrowding and clean). If you walk out of the gate and right this takes you to shops...
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Stayed here during the height of the summer holidays and the hotel maintained a high standard of service, exceeding other four star hotels I have stayed in. The staff work extremely hard and are...
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Another great holiday at this hotel. Staff are really friendly and welcoming and your return visit is always acknowledged. Great food with an excellent variety of dishes to suit all tastes at...
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Have just returned from the RIU Paraiso and have to say it is the best hotel we have ever stayed in. The choice of food was excellent as were the rooms, the entertainment and the pools. There are 2...
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Losing count of our stays at this hotel. A reliable favourite for us and always up to the usual standard.
Check in was brisk with the usual complementary bottled water for our room and for the...
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Came back last week. We had a lovely time there.
They say you can only judge the customer service when something goes wrong.
Ok, so we were booked into room 401., right next to the hotels nightclub...
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Lovely hotel, nice and clean with good sized pools and beautiful well kept gardens. good selection of food - the fresh bread every morning is the best. no tea making facilities in room which was a...
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Fab hotel, great food, clean, rooms are lovely lots of thought put into attention to detail to meet the needs of holidaymakers. Straight across from beach also near bus stop to access tours. Great...
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I spent a week at this property with my parents. The hotel staff was really nice and helpful anytime we needed. The possibility to book a table for different cuisine was really nice and we booked...
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All inclusive package with First Choice/Tui. As a 4 star hotel, we expected it to be good but exceeded all our expectations. We arrived late at night (an hour delayed due to flight) & were given a...
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What can I say? One of the best holidays I have ever had thanks to the Riu Paraiso Hotel. The staff made everything seem effortless and were very helpful. The hotel was very clean and the pool...
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Spent two weeks here in June 2019. Transfer from airport only about 10 minutes which was great. Arrived quite late, so we were given our wrist bands and sent off for dinner before we checked in...
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This was the second time we've stayed at this resort, and it hasn't disappointed. Right from th eminute we arrived at check in, the service and atmosphere of this hotel is fantastic. All the staff...
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We’ve just returned from a week at the Riu Paraiso and what a wonderful week it was. The staff were all friendly and the facilities were great. The rooms could do with a bit of updating but they were...
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Myself and my partner have just come back from this lovely hotel,from when we first arrived we were made to feel very welcome.We had requested a high floor room in the main building,and that is...
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I booked this hotel back in May I was concerned about the negative reviews but all was good. Our room on in the main hotel ground floor. Room was cleaned everyday but we did get a few small flies but...
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We have just returned from a week here. There was lots going on for all age groups if you wanted activities, however for us this was all about relaxing. It is a large hotel complex which I believe...
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I am currently staying at the Riu and I can say it’s a fantastic hotel .
We are in room 91 at the back of pool with swim up bar amazing view I’ve the beach xx
Breakfast and dinner busy but lots of...
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My husband, 16 year old son and I have just returned from a lovely week at this hotel.We had a thoroughly enjoyable and relaxing week. Whilst the Riu Paraiso probably wasn't as plush as the Riu...
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Recently returned from a weeks stay with 12 year old and husband. Transfer from airport to hotel less than 20 minutes and despite some reviews complaining about airport noise this wasn’t the case for...
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Leaving today 8/8/2019 and it's been a very relaxing week. As with most people we check the reviews and to be honest some of the things people moan about is daft. The Hotel is large it is in fact 2...
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We travelled as a party of four, 3 adults and a 15 year old and we’re expecting to be in one room. On arrival we were given 2 rooms next door to each other which worked out brilliantly, we the...
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Despite what reviews state this is a fantastic hotel. We booked with TUI and was placed in the main building on the 3rd floor with a sea view room. The bedrooms were cleaned daily and sheets changed...
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Well first impressions were not great. Hotel room was right next to the disco, bedroom smelled, bed really hard, pillow ridiculously flat and very tired looking overall. The next morning we were...
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A" very good " four star Hotel on an All Inclusive basis. Welcoming friendly and professional staff...Sara always smiling and friendly at meal times , and Antonio kind and helpful in the Asian...
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I stay 14 nights at this hotel in july with my family, wife and 11 years daughter.
First I have to say is not my first option, but my wife insist that RIU's chain offer more guarantees because is a...
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When I read some of the reviews I was a bit worried, but this place is amazing. We can not fault anything about this hotel. The food is lovely. The staff are so friendly and can’t do enough for you...
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This is the seventh time now we have stayed at this resort and the seventh time everything has been perfect.
I would like to thank the reception staff for sorting our room request, you have never...
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This hotel I cannot recommend enough it has been an amazing week. I normally only go all inclusive for the alcohol but the food in this place is by far the best all inclusive food I’ve had. The...
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Just returned from a fantastic week holiday at Riu Paraiso, Lanzarote.
Having been to 5* hotels for my last few holidays and having read some recent negative reviews of the Paraisio I was a little...
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This was my third time to the Hotel Riu Paraiso Lanzarote and it never fails to deliver. The staff in reception are very helpful and informative. I was travelling with my son and his disabled...
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Got half way through the week to a good start nice hotel and then the baby found something in his shoe. Yes a cockroach shot out, my daughter had already said she'd seen a spider under my pillow ? I...
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Had a lovely week stay at the paraiso. We were in a ground floor room in the main part of the hotel. I found the bed slightly too hard for my liking and I like a firm bed.
Decent selection for...
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Having been at this hotel 8 times ,everything was as expected except the meals.Although the food was well cooked and presented ,the choice this time on our visit was a big let down to previous...
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My husband and I stayed here with our 1 year old at the beginning of June for 2 weeks and we couldn't fault it.
When we arrived we were told our room would be at the other side of the bridge...
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We decided to go here for 10 days, And after reading the reviews we saw the odd bad review but just thought it was a few people being fussy and moaning about no reason like some places we have been...
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Enjoyed a weeks relaxing break at this ideally located hotel, close to the airport and a great beach with flat promenade for easy walking. Great food, friendly helpful staff . Rooms starting to look...
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Let me start by saying that this is the 6th time that I have stayed at this hotel and I have never felt the need to give it a bad review before .. but this time was a VERY different experience to the...
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Lovely hotel ,very clean and friendly staff, the reps entertainment was the best we have see on the island very funny , but two hotels put together ,hundreds of people all trying to get a seat in the...
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Stayed here for a week as a family of three and would certainly return again. Reception are very welcoming and efficient we were in the far block and could of had our cases taken to our room if we...
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Not impressed with this hotel atall.Its basically 2 hotels running off 1 hotels facilities,it's like putting 10 people in a two bedroomed house.Nightclub was terrible.Rude bar man and the security...
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We stayed in this hotel as a family of 4.
The hotel seemed ok on arrival we arrived just after midnight
The hotel is in a beautiful spot and couldn’t fault the grounds the pool needs...
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We stayed here end of June and really enjoyed our stay all the staff were very friendly. The food in the restaurant was very good even the snack bar was good the drinks were very good including...
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Absolutely loved this hotel, from the minute we got there we were made to feel welcome, the staff are so friendly and incredibly helpful. The hotel is very wheelchair friendly, as my husband is...
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Fabulous holiday. Hotel was immaculate. Spotlessly clean. Rooms could be updated, but beds were so comfortable. Food in the main restaurant was great. Constantly being replenished. Always a good...
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Myself and one of my friends visited this holiday for a week break and after reading some of the mixed reviews we were feeling pretty sceptical about this.
The hotel itself is close to the airport...
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This is not our first RIU hotel but the first time in lanzarote. The hotel is immmaculate, the food is of a high standard. The entertainment not our thing, but we tend to entertain ourselves cards...
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We had a nice holiday despite the poor entertainment and average food, avoid a room in the main building as sound echoes all around from about 6am. Plenty of space around the pool away from the main...
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Had a week here the end of June. The staff were friendly, efficient and approachable, whatever you asked for was done. All of the staff were happy which is always a sign of a happy place to work. The...
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We have visited this hotel five times and always have a great experience thanks to the staff who make your holiday a success. We will be going again. The island is full of places to visit the most...
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Arrived n checked in super quick brillant service. Room over bridge which was very clean lovely sea view as long as no mobility issues great place and large room .pool heated with swim up bar great...
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My wife and I returned from the Hotel Riu Paraiso on the 13th June 2019 after having spent a fortnight there. Upon arrival the receptinn staff were really brilliant, the checking in procedure was...
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We had a great stay in this hotel we got a free room upgrade due to it being my wife's birthday the staff were very helpful and friendly. The room was spacious and spotlessly clean with a great view...
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This is definitely a good hotel.
Clean and nice. Good is a great selection and fresh everyday
Lovely clean pools
Swim up bars good
Beer is a bit poor cocktails are nice but not strong . If you...
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I have just returned from a week long holiday with some friends at Riu Paraiso, and had a really fun time. The hotel has something for everyone- daytime activities, kids club, swim up bar and spa for...
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We have just returned home from this hotel and I was honestly relieved to be leaving. I have never felt this way about any Riu Hotels that i have stayed at previously, this was the first and last one...
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Really enjoyed my stay at this hotel. I found it to be very clean and the staff couldn’t do enough for you. I’ve read some of the other reviews about room cleanliness and fortunately that was not my...
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This was our first time both to Lanzarote and this particular Riu hotel. We opted to skip the transfer and jumped a taxi at the airport at a cost of 14 Euros. The hotel was a short drive away and was...
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Having spent 2 weeks there was lovey hotel and in good location, the staff was very friendly and they are cleaning all the time , only down for us was the restaurant was way to big , too many people...
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We are currently staying here and I can honestly say this is the worst Riu I have ever stayed at. Staff are rude and don’t want to take your complaints seriously. One of our party was abused by a...
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On the first night we arrived, there was a good selection of desserts. However none of these appeared again, infact anything that was half decent was gone and never to be seen again. The ice cream...
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From the min we got here not a very warm greet should have returned home then ! The rooms are ok but been here 3 days no towels been changed or bedding! The food is the same as every Riu and I’ve...
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We have recently returned from another wonderful holiday at this hotel. On arrival we were greeted by Laia on Reception and were pleased to be told we had been allocated a room by the pool with the...
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Good holiday, there are only a few comments I can make about our stay here. these are comment not complaints
The restaurant needs to be made smaller and a second one needs to be opened in the other...
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Ok I will start from the beginning, the transfer from the airport was about 10 mins! We arrived at around 11 in the morning so our room wasn't quite ready. We got our all inclusive bands on and went...
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Riu has Always been our favorite. The hotel was clean, Maybd beds need som change, but it was ok inside the room. The food was fresh and delicious.
We went to Riu in Lanzarote to celebrate our baby...
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This hotel is lovely the staff are amazing and so accommodating. Reception are a real credit they can’t do enough to help you! Excellent value for money! Food is excellent for all inclusive with...
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Hi this hotel is a real jem very good in all parts.
The only thing I can I can have a moan about is the toilet facilities
toilets are spotless ,but there is only one men and women’s toilets in...
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My husband and I travelled to this hotel at the end of May. The hotel is split into two buildings with a connecting bridge or pathway below. We were placed in the hotel furthest away from the main...
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Me and my boyfriend visited Riu for 5 nights. We felt the hotel was beautiful and the pictures on here did not do it justice!!
The food was lovely, a bit basic in the main restaurant in the...
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This was our 1st visit to lanzarote and to a riu hotel, many people told me how amazing they are, must say I was a little disappointed and didn't feel it to be amazing but generally it was good...
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This was our 3rd Visit to this hotel and once again a brilliant week away Everything is Sspotless and staff are so friendly. Food is excellent we ate at all 3 specialty restaurants and all were...
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Just as we have come to expect - everything was perfect. The entertainment well up to the Paraiso's usual very high standard with lots of good clean honest humour thrown in.
The paraiso is one of...
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My husband and I booked this hotel for a cheeky week away from work and were not disappointed! The hotel is clean and close to the beach, shops and restaurants. We did not struggle to get a sun...
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The Riu Paraiso is a lovely hotel with great pools , really nice restaurant with great food and friendly helpful staff . Our room was nice , clean with Air-con and a good ceiling fan . Nice bathroom...
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Well it was clean, Lovely big room on the ground floor over looking the pool the food was great all sorts and chips every night.Cheese selection was great.The grounds spectacular Tall palms gently...
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I have been visiting this hotel for about 16 years on multiple visits
About 10 or so years ago they "UPGRADED" the hotel , which is actually 2 hotels in the same grounds closing on restaurant and...
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We stayed at Hotel Rui Paraiso in May for 2 weeks. Our room was very comfortable and in an excellent position near all the main amenities.
All the hotel, pool and gardens are kept in pristine...
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We have just spent a fantastic week here, the check in was very smooth and reception staff were very helpful, our room was spotless and spacious with a fantastic view over the quiet pool and the...
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Enjoyed our stay we did spend alot of time out of the hotel. There is not enough room in the restaurant never could get a table so we took our food outside, and tables so close together. I agree with...
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We stumbled across this gem of a hotel after having a mouch online, as a first time abroad together we wanted to make sure everything went perfectly especially with Brexit hanging over our heads, we...
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Busy hotel but plenty of friendly staff to make your stay enjoyable. The food is very good with both the Asian & Brazilian restaurants a must during your stay. It is on a very large complex which is...
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Arrived home on Wednesday after enjoying a wonderful holiday. It was our first time there but wont be our last, The hotel is cleaned 24 hours per day and is spotless. Staff whether it be reception...
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All staff very friendly helpful and polite, all worked very hard, many thanks to Katarins for keeping our room so perfect, went back to collect things when she was in cleaning had the beds pulled out...
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We are here on holiday now and we are having a blast. Photos speak for themselves. All staff are very hard working and accommodating apart from one or two of the male bar staff. Also pool bar is hit...
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4th time to this great hotel. We have never had a bad experience. The staff are attentive and friendly. The pools are clean and well appointed with loungers etc. Food is good and plentiful...
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This was our third visit to this hotel and unfortunately it was not up to the RUI standard on this occasion.
I totally agree with previous reviews regarding the very overcrowded noisy dining room...
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This was my first time staying at a larger resort, and my first time at a Riu. I have to say, I was very impressed and couldn’t fault our stay at all!
We arrived at the hotel at 9:30pm and was told...
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We have just had yet another visit to this hotel & once again it was.... food good,entertainment great, food ok, weather excellent,reception very helpful,everywhere very clean & drink on tap... rooms...
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Location is between Porto del carmen and Arrecife both easily accessible. There are lots of bars to try if you want a break from the hotel. Arrecife is easy to get to number 3 bus just out side the...
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Everything at Riu was excellent. Check in extremely quick & efficient. All staff extremely polite & friendly. The keep fit classes are excellent, the instructors are very professional & I love the...
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Everyone was so good to us following my medical problems on the previous visit. they could nor have been more attentive to us both. As always the every area was spotless and food was of great...
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Everything was great about my stay, the only disappointing thing was the chairs in the entertainment
room, they do need changing, so uncomfortable!! I would definitely stay there again if I ever had...
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The hotel was very clean. The staff were all extremely hard working, very helpful and friendly. The hotel was in a good position close to the beach with pleasant walks along the promenade. The...
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We were very pleasantly surprised at how lovely this hotel was. Clearly 2 hotels at one time and now joined by a very l o n g bridge from recepgtion or a walk through the very pleasant compkex...
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This is a lovely resort. Fantastic location next to beach and close enough the airport without hearing too much aircraft noise. The rooms look a little dated, however the whole hotel is immaculately...
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Visited hotel 5 years ago and asked for room in main building. This was provided for us. Only problem was it was on ground floor and did not get much sun on terrace. The rooms are spacious but they...
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Have just returned from a relaxing weeks break in the Riu at Puerto Del carmen in Lanzarote- our fourth visit. Again was not let down- good value for money- lovely staff and a lovely range of food...
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Have stayed there a few times and it lovely, has everything you want , brilliant entertainment for adults and children plenty of pools for both adults and children which are all safe , Good food...
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Got back last week after one weeks stay. Hotel lovely and clean room was lovely it was along way from main reception ! Our only complaint is the restaurant tables very close together you were sitting...
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I have regularly frequented Riu hotels for over 15 years and am a member of the Riu club.
This hotel is not to their usual standards.
The room is a good size with a large balcony and crisp linen...
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Stayed at the Riu Paraiso for a week from 17th April.
We booked as a group of 3 and were worried about there being enough space in the room, however upon arrival found that we had been upgraded to a...
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Myself and my partner are currently staying at this hotel (leaving this evening) and I have to say that we have had the most exceptional stay. My partner is currently 6 months pregnant and the hotel...
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We stayed 22/4/19 for 1 week, 2 couples. We had rooms 160 & 162 which looked out to pool on ground level. Our room was spacious and very clean, and was also cleaned to a high standard everyday, you...
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We arrived on the 14/04/19 for our 6th time at this hotel.
Everything just has enjoyable has the first time. fantastic room and view, food to a very good standard.
And the staff amazing. I cant...
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Had a enjoyable holiday and would definitely come back if the price is right.
The room was comfortable. The food wasn't as good or as varied as other RIU's we have been to but ok.
As its two hotels...
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We have been to this great all inclusive hotel 5 times. Says no more really. Had a particularly pleasant room this time.
Only thing I would say is the inside area for evening entertainment is a...
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OK i should have wrote this a long time ago. We have been to this hotel February 18 & 19 for the half term holidays. The staff on-site are excellent, waiting staff, front of house and kids club. They...
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Had great weather, very good food, spacious room and very helpful staff in all areas. The entertainment team were particularly good as were some of the brought in acts. They could do with a...
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Stayed here as you know a Riu Hotel will be of a good standard. Food as you would expect, nothing too exciting. Help yourself to beer, wine, soft and hot drinks which is always a good thing. Lots of...
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Great holidays!
Our room been upgraded free of charge as well as late check out
Great service as always at RIU
Would recommend to everybody
Kids Riuland day and evening program great
Food...
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Absolutely amazing!! I loved every minute of my stay. The atmosphere was very welcoming and relaxing. Everything you could possibly need was at hand. I couldn't recommend this hotel more! I can not...
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This hotel offers AI packages for surprisingly low prices. There are some signs ot usage in the rooms and in the common areas as well, but the hotel is well maintained and not really worn out. Wea...
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Just finished a week stay here. Really liked the hotel, the room was lovely with a good bathroom and balcony. Only thing we weren't keen on was the bed was two singles pushed together rather than a...
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Stayed at this hotel September 2015 & was disappointed and said we would not return , after reading recent reviews decided to give the Riu Paraiso a 2nd chance.....So glad we did, so much better this...
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This is our first time in Lanzarote having booked last minute. We have stayed in the Riu Parisio Resort and I have to say we are so very impressed with everything that the hotel has to offer.
We had...
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Great Hotel - we have booked again for next year.
The hotel was first class no complaints at all
spotlessly clean
Great food
Great location very centrally for all the walking we did
It was a...
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The hotel/complex was quite big. Last minute booking so tried to make it work for us. We had a lovely bungalow to start with, but too far away from the amenities for my husband to walk. The...
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This hotel is great! Nice and friendly staff. Very good food and drinks. Rooms are nice and tidy. Perfect location, close to the beach, bars and shops. Not far from the capital of the island...
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Check in was very quick and smooth, all reception staff we dealt with spoke excellent English.
Our room was large and roomy with an enormous patio. The fridge was a great bonus. The ONLY negative...
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From the minute we walked frew the doors of the Paraiso we was amazed ,the reception staff were great very polite very helpful spoke English very well,and prompt.
Do not listen to any negative...
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The entertainments crew are just the best,we decided to go for my youngest sons birthday he was paying and he had the most wonderful birthday from morning till night.we had an amaizing holiday and...
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The hotel rooms were a bit tired but nothing to write home about and were perfectly adequate.
we had a wonderful week here and all I can say is the resort is kept spotless. the staff work tirelessly...
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This is the second time we've stayed at this hotel. Can't fault it. Staff friendly and courteous. Food good and plenty of variety. Impressed by the cleanliness of the hotel throughout the...
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Good hotel, it’s 2 hotels linked by gardens and a covered walkway. There’s food and drink available just about all day when on all inclusive. There’s always a large choice of food and drink...
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Lovely hotel,, staff are extremely friendly and hard working. Every member of staff you pass will say hello. Nothing is too much for them. Room very nice, recommend a room with sea view! Food is good...
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Lovely 2nd stay at Riu Paraiso. Staff,food and cleanliness cannot be faulted. Located in lovely area. A bit too busy in the evenings when all guests migrate to the main building for...
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Firstly I would like to praise this excellent hotel on its accommodation, facilities, staff and service. It’s a huge sprawling complex with two main accommodation buildings arranged around the lovely...
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Me and my husband stayed here for a week all inclusive the food was lovely plus the had a Chinese and Mexican restaurants you wouldn't get bored of the food , very clean rooms fresh towels e...
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My wife and I returned from our third visit to this hotel on 21st March after an eleven day stay, our last visit being six years ago. Once again we had a fabulous time, and we would not hesitate to...
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We picked this hotel as we had not previously stayed in the area. The only major issue was the wind, it was quite chilly at times, maybe better in the summer when its a lot hotter. We found all of...
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I booked this as my first solo holiday and expected some help with mixing, especially at meal times. I have seen previously tables set up for solo holidaymakers to have company at meal times. This...
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Stayed in a room in the hotel over the bridge lovely and quiet with plenty of sun beds , no tea or coffee facilities in room so if u like a cuppa between 5pm and 8 am you have to go to the main...
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Having stayed here 6 years previous, we knew what we were returning to.
Requested a room in the adjoining part of the hotel, which was what we got, & a so called upgrade to a 'suite' which had a...
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Just returned from a weeks stay here in Lanzarote. Needed some early sun to combat the uk wet winter so chose here. Initially a bit disappointed to be in a room in the ‘second’ hotel, away from the...
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Just returned and wish we had booked a longer stay. The hotel, as with all the RIU hotels we have thus far started in, was lovely. We had upgraded our room prior to departing and received a bungalow...
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The Accommodation, the entertainment staff work so hard all day , then put on an an amazing show in the evening, all brilliant & so helpful. Third time there, can’t rate it enough ❤️ Was my mother’s...
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What a great week we have just had in this hotel. We asked (by ringing them)for a room in the quiet side of the hotel on a high floor. Not only did they give us this, we were given a spacious suite...
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Just returned from a weeks break in the sun staying at the Riu Paraiso. The hotel is actually made up of the main building and an adjoining hotel - joined by a walkway or via the gardens. We were...
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Room excellent,very near to reception [205] Bathroom well appointed,inc bath/shower.
Never had as much storage space.Noisy outside,cases over tiles from 06.00hrs! and very loud music from theatre...
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Please please please ignore any negative reviews, if your not happy here, you will never be pleased in any hotel. We had a ball from start to finish in the Riu Paraiso and indeed the island itself...
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Reasonable hotel with many good points but a few not so. As with many All-inclusive it is located a long walk from the main shops & bars, but there is a good bus service into town.
I normally like a...
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Myself and my wife had an excellent holiday at your hotel.The hotel room, the staff, the food. the entertainment,the pool, were all of the highest standard. No doubt i will be back. Great value for...
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A great holiday in the sunshine, will definitely return, a few points about the hotel.
Location is fine if you don’t mind a walk to busier areas, the beach over the road is lovely.
Rooms are a...
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Hotel is very large. Was previously two separate hotels that is now one. Food is good especially the Asian restaurant. Drink is ok, typical all inclusive. Loads of sunbeds around two large pools...
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Really lovely hotel, accommodation really spacious and clean. Good selection of food at breakfast and evening and reasonable selection of all inclusive drinks. Just a fifteen minute walk into Puerto...
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This hotel is spotlessly clean, friendly & helpful staff & the food is excellent. The location is perfect for going out & about, not that you need to as there is plenty of activities at the hotel...
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I am currently staying in this hotel with friends. The rooms are fine, the pools are fine and the staff good.
Now we come to the restaurant. I have stayed in over 10 riu hotel and this is by far the...
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We've visited other RIU hotels and we know the good standard of service and food that this chain offers. Prior to this visit I knew that this hotel was previously 2 hotels, now joined by a walkway...
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We had a very good holiday.
Good food. Liked the theme restaurants. Best was the asien
Clean rooms.
Nice poolarea. Fun whith volleyball two times a day.
Big carpark outside the hotel.
The...
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Second time here and its still very good, it really is all inclusive unlike many others, even the safe in the room is free. The restaurant is still very busy so best to book one of the speciality...
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Enjoyed a week escape from cold and wet UK. Hotel good, food selection great. Speciality restaurants average. The wellness centre is worth a visit. Had a full body massage which was good value and...
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I loved this hotel much more than I thought I would. The room was fantastic, food was very good, all staff were very professional, entertainment was much better than I expected.
Always plenty of...
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Had a fabulous week here in February. Hotel very clean and service was great. Staff were helpful and friendly particularly all the bar staff who you could always have a laugh with. Food enjoyable and...
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We stayed here again in January, this time for three weeks. Check in was good and quick, and we got the room that we requested previously through an email to them, about two weeks beforehand.. All in...
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Well what can I say the animation team is the best I have ever seen they are so friendly and the shows are the best very professional .The food is very good and the 3 restaurant art also good . The...
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Just returned from this fabulous hotel. Everything was wonderful from start to finish the staff are so helpful and friendly the food is amazing so much choice. We loved the Asian and Mexican...
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We stayed for a week and it was fabulous. Such friendly staff. Food plentiful and such variety. Service from all staff impeccable. Rooms bit dated but we had plenty of room and spotlessly clean. Pool...
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Writing this review now before we leave, we stayed for a week and we were in block over the bridge I did requst a room closer but to be honest it’s not that far. Rooms lovely cleaned daily, pool...
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We requested rooms in the main part of the hotel & they couldnt have been better situated. We had views over the main pool and could see the sea.The restaurants and bar were 1 minute away. The main...
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The hotel was nice but dated, the grounds very well kept gardens, pool area great ( though the heated pool ?? freezing ). The staff where very good, the location good.
So what in my opion is wrong. I...
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This was our first time on the island and we enjoyed it immensely.
Our hotel was the best in the resort and is a great reflection of the Riu Group.
We will continue to use Riu for our holidays in the...
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Stayed in main hotel ( there is another attached by a covered pathway)on top floor overlooking the pool. 339. Very nice room, everything you expect.
Food is amazing, so much choice. Quite...
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Return visit to this hotel, hotel overall very good the only reservation I have concerns the food, plentiful with a reasonable variety, unfortunately most items were at best lukewarm
which made it...
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Has anyone got an up to date email address for the reception so that I can request something for a birthday for when I stay here. Would be really helpful if there is one to get hold of them before I...
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Went in January for two weeks was a bit worried about it use to be two hotels ? But we were in main hotel LOVED IT!!! Loved it so much going back in March bringing friends with us. Staff so friendly...
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Stayed for one week on 5th February. Our 3rd stay at hotel, and could not fault it.
Will return again later in year. Animation team work their socks off, food excellent,
and a totally relaxed...
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a quick five days holiday weather was great for early February they had rain cpl weeks before but hotel was great food was good, very clean and tidy, service was good and helpful beach out side was...
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Spent a week at the Riu Paraisio at the beginning of December. The staff were friendly and professional, food very enjoyable and the room was clean and comfortable.
The hotel is set in attractive...
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I stayed here with my partner, his family and our 2 children. The hotel itself is lovely, if a little annoying to manoeuvre. We had booked a family room which has 2 bedrooms and a sort of living area...
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Great hotel friendly staff clean rooms Had a room with sea and pool views the sun was on our room most of the day and went down behind the mountains giving fantastic sunsets every night Plenty of sun...
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Hotel is kept really clean, food is great quality, rooms are very comfortable and the service is excellent. Not the cheapest but you still get a lot for your money and so overall is great value. We...
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We spent a week at Riu from 31st feb. Hotel was very clean and well kept. There was plenty of sun beds every day which was nice to see. Location was fantastic for local bars, restaurants and shops...
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Excellent hotel, food varied and plentiful, staff very friendly and helpful. Hotel very clean. We had a one bedroom suite with a lounge and spacious terrace. Gardens kept immaculate. Hotel was...
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This was our third visit to the Hotel. We went in January 2019 and the weather was acceptable, very cloudy most days but much warmer than home. The main bar is open to the elements so it was...
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Just returned from a week at this hotel with my boyfriend and we wouldn't return.
Hotel was very clean and all of the staff were friendly and can't fault them especially the cleaner who went out of...
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Just back after a fab week at this amazing hotel. All staff from arrival to departure could not have been nicer. The food was excellent in all restaurants from the main carvery area to the dine...
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Just returned from a weeks holiday and can highly recommend this hotel for an all inclusive winter break. The hotel is a large complex with great facilities. We were in the main hotel block in a room...
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This is a very good all inclusive hotel and we had 10 wonderful nights here in January.
It is a large hotel as described by other reviewers but the staff work so hard and efficiently this isn’t a...
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We stayed for a week in mid january and thoroughly enjoyed our stay. We are aged 18 and 20 and contrary to recent reviews, did not find other guests to be particularly rude and would not let that...
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Me and my mum went to this hotel on 14 January 2019. We paid for extra leg room on Tui which was worth it. We booked assistance and very helpful all the way to hotel. I booked with firstchoice and...
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we went to lanzarote hoping for some winter sun and booked this hotel ,, we got back yesterday very disappointed with the weather it was cold and we took summer clothes believing the 20-21 c was...
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Having just returned from a week in the hotel I would like to give my honest opinion.
Good:
The hotel is spotless, there are staff always cleaning and it shows.
The location is fantastic, walking...
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Stay 17th to 24th January. Our first visit to this hotel.
Check In took a little while as there were a lot of people on our transfer staying here which on took about 25 minutes from the airport but...
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We spent two weeks in this lovely hotel. The building is a stunning design with tropical plants, water features and beautiful decor. The grounds are equally lovely with large swimming pools, large...
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My boyfriend and I booked this hotel because we wanted a lazy, poolside all inclusive holiday after the craziness of Christmas (we both work in retail). We were not disappointed!
Our last “all...
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When you book this hotel ask for a room whit evening sun. Personal and food is excellent. This is the 4th time on this hotel. Entertaining is joyful in the evening.
Out on the beach you can go...
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This is our 3rd visit to this hotel and we always find it a pleasure to visit.Staff will always go the extra mile to make it a holiday you will enjoy. The cleanliness of this hotel is 100%. The food...
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Came here for a week to celebrate my mum's 70th birthday. Room was good size with plenty of storage and pool view, food was ok but there was one day the food was awful for lunch and dinner! All...
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We stayed here in January 2019 for a week to celebrate my other half’s birthday.
I was expecting so much more than what we actually got, just goes to show that you shouldn’t get your hopes up...
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First of all Katharina on reception should be sacked because she has no customer service skills whatsoever.
The hotel was average to me it had no star quality. The food was bland, everything beige...
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My wife and me along with my daughter in law and granddaughter have just returned from a wonderful week at the Riu Paraiso 8/15-1-19.
Our check in was extremely easy and we were checked in and out by...
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Been to plenty of riu hotels and this is up there with the best. Food amazing, I am vegetarian and didn’t struggle to find something to eat once, the staff are so polite and helpful, the hotel is...
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We are on our last day in this hotel and want to leave a review for anyone considering a visit.
The resort is very close to the airport, about 5 miles so no long transfer once you arrive. We were...
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Once again we had fast friendly service at this hotel.
Arrived Christmas eve 2018.
All staff are very helpful and friendly , the food and service were excellent.
This hotel is in a great beach front...
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Stayed here back in May 2018 for my partners birthday. She had a great time.
We were upgraded to an apartment when we arrived which was nice (Room 10) so away from the many rooms of the hotel.
Food...
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Just on our way home after a super week starting New Year’s Day. The hotel & rooms are clean and the staff are all very friendly and accomodating. Pool areas lovely and clean. For an all inclusive...
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We visited as a family of 4 for the Christmas holidays & New Year, children aged 11 & 14.
The staff at this hotel are very friendly & hard working. The hotel is 2 joined together by a bridge so if...
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