Certificate of Excellence 2016
The Hotel Riu Paraiso Lanzarote (All Inclusive) is situated on the vast Playa de los Pocillos beach in Lanzarote, Spain. If you're looking for relaxing holidays and heavenly beaches this should definitely be your next destination. The All Inclusive system offers you the best options for relaxation, to make your holidays as refreshing as possible. The complex includes four fresh water swimming pools, a gym, Jacuzzi, bio-sauna, solarium terrace, the “Body Love” Spa centre and a vast beach with fine sand and turquoise water. If you're a fan of the food of the Canary Islands, you'll love the menus and cuisine that our chefs have prepared for you in the buffet restaurant and themed restaurants: there is a wide variety to choose from and satisfy your palate. At the Hotel Riu Paraíso Lanzarote you'll have the opportunity to try out many activities in our entertainment programme. From sports like table tennis, gymnastics, Jacuzzi, sauna, volleyball, bio-sauna and pétanque, to water sports such as water polo and shuffleboard. Your children will also have a great time with our entertainers thanks to the Riu Land programme and the playground. At night, you can end the day in style dancing to the best beats in the hotel's club, as well as enjoying shows and live music.
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Cleanliness Location
Rooms Service Sleep Quality Value
A hotel with excellent staff. 2 hotels combined into 1 with no food or facilities at the one we stayed in during the evening. Which means even a coffee is 10 mins away. Rooms were clean and...
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Hotel is basically two hotels now working as one, with one restaurant, evening bar and entertainment room. Far to many people for the facilities.
*Get up early if you want a sun-bed plus crammed in...
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We are just back from a week at the Riu Paraiso and had a great time. The only reason we would give it 4 and not a 5 is that it is in desperate need of a refurb. It’s all a bit shabby, not all of the...
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We have just returned from our 4th year at the Riu Paraiso because...we love it! It's a short trip from the airport and right by the sea. The weather is always fantastic the hotel and restaurants are...
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Good Animation , Exelent food, Lot of things to do. Staff was very kindly and smily. Services overall was good and friendly. That was our 6th time in that hotel and we are sure coming back. Next time...
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This hotel is ABSOLUTELY beautiful all the staff and MANAGEMENT are very helpful it was our second time at this hotel every where you went in the hotel was spotless well done to everyone involved...
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We stayed here in June after A-levels with our two 18 year olds but I've only just got round to writing a review. We booked directly with Riu and flew with EasyJet, arriving before lunch. It's only a...
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We absolutely loved this hotel. Even my 10 and 13 year olds asked I write a review and mention the friendly staff and female life guard, who were helpful, kind and always had a smile. The place is...
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Excellent holiday spent at the Riu Paraiso.
Our room 214 was just a short distance from reception which suited us very much.
The room was spotless and well serviced the 2 weeks we stayed there by the...
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Hotel Riu Paraiso is excellent hotel is looking like for VIP persons,cuisine upstandart..swimingpools for children and adults..swimingsbar are lovely very fresh noalcoholicshake's drings and ice...
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Staying at the Riu,fantastic room with plenty of space highly recommend the suite,chill out area with sofa,chair,tv etc fabulous large bed and roomy bathroom. Visited all three speciality restaurants...
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I travel on my first solo holiday, and then all inclusive sounds fantastic. I have celiac disease and am surprised when I have my first meal in the restaurant. The cooked rice is marked with gluten...
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My wife and I spent 7 days in this hotel and enjoyed our stay, from 21/10/19 until 28/10/19. This was our second holiday in this hotel the first being in 2012. The hotel staff noticed this and placed...
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This hotel is actually 2 hotels merged and we stayed there during the Winter when the main clientele was over 70. The hotel was catering for a LOT of people, based mainly around the reception area...
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The Hotel was well run and the Food excellent. This is my second stay. The entertainment is a bit HI di Hi but otherwise a good break. There were plenty of excursions to go on and no shortage of sun...
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Fabulous holiday from start to finish nice clean room and pools food amazing the Chinese one to die for ... Nice walk out of back gate on front to town with plenty of shops and bars can not wait to...
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Loved our time here. It's about 5 years since we were last here, good to see that half of the staff and animation team are the same. We stayed over the bridge, nice and quiet, met some lovely people...
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Really enjoyed staying at this hotel for a week 1st to 8th October.
The rooms were kept exceptionally clean and there was plenty of storage. The safe in the room was free which isn't always the case...
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Excellent staff very helpful in every way and rooms cleaned every day. Beautiful grounds well maintained. Food good you would have to be really picky not to get something you like. Plenty of...
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Hotel was due to shut down for several months May 2020, but this has been cancelled now for some reason. It’s a shame as have been here now in Oct 2019 for our 7th visit and versus other complexes...
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Love it at the Paraiso! Yes it needs a little updating, however it is spotlessly clean, the food is good and the staff, well what can I say- they are all lovely. The grounds of the hotel are...
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First I must say my wife and I had a lovely 10 day stay at the hotel all the staff were very friendly and helpful however there were some observations that I think are worth mentioning.
1. When my...
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For our first all inclusive holiday in Lanzarote and in a Riu hotel it was excellent.the hotel staff were very friendly and helpful the food in the restaurants excellent, we recommend and would...
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My overall view -
The hotel is lovely and very large, however it is rather outdated (it does need a refurbish in comparison to other RIU hotels.) If this is your first time in a RIU, you will love...
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Stayed here for a week 1st-8th Oct, arrived late due to flight delay we were tired and it was dark, brief instructions on where our room was, didn't take long to
get lost luckily we saw a security...
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Hotel amazing staff fantastic rooms cleaned every day food fantastic if you can't find anything to eat you must be fromm mars for what you pay amazing value for money all you monas stay at home...
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Wonder full holiday, lovely hotel if a bit dated. Food good something for everyone although if you're staying for two weeks, make good use of there optional restaurants as Spanish food gets a bit...
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The place was clean and tidy the staff most of them was very friendly and helpful.
this hotel once was two hotels which have been merged nothing wrong with that until you merge the restaurant one to...
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Stayed here for a week all inclusive in May. Check in was smooth and went straight to dinner as it was late. The buffet is pretty average but always found something we liked. The chocolate fountain...
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This was a last minute booking, as we were due to holiday with Thomas Cook.
The hotel is well situated for both Los Pocillos and Puerta Del Carmen, and is only a 10 to 15 minute transfer from the...
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Having booked with Thomas Cook for 3rd October, staying at the Sentido down the road, we had to re-book something quick so we didn't loose out on our break away.
We wanted to stay in the same area...
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Second time I stayed here, first time was Feb 2018, chose this place again specifically for a quick break, was impressed last time I stayed and was no different this time, knew what to expect. Rooms...
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Just returned from this lovely hotel and will be going again. If you are looking for a very clean hotel in a good location this hotel is perfect, the staff are all a credit to the management, always...
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Great hotel. Our 1st visit to Lanzarote. Very clean, excellent room cleanliness. Grounds kept in exceptionally good order. Good range of food in the restuarants - staff very efficient and friendly...
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Just returned yesterday the weather has been really hot which was nice. Didn’t like the hotel at all it is very dated and as they’ve joined 2 hotels together it is chaos, two large hotels crammed...
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We holidayed there from September 20th 2019
The Riu Parisio Lanzarote Resort is on a large site, looking out to the sea in Los Pocillos. The complex consists of two main areas. They were once two...
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The Riu Paraiso is a very friendly hotel, many of its guests return at the same time year after year.
We have met some lovely people of all different nationalities there. The animation and the in...
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Had a wonderful holiday in a beautiful resort. Rooms cieaned daily fresh towels. Staff on reception very helpful and friendly. Changed rooms due to been disabled looked after from start to finish...
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I can only think of one reason why this isn’t a 5T and it’s the food. Food isn’t brilliant but it isn’t terrible. Staff are lovely and friendly. Hotel is very clean and well looked after. Really...
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We have enjoyed our stay here but wouldn't return We find there isn't enough seating in the evenings for both sides of the hotel to be accommodated. If you don't want to use the entertainment...
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We went there on 5th Sept for 11 days.Booked in fast.Got a room near reception pool and sea view good clean room .The hotel is very big made up of two hotels.Theres large pools with plenty of games...
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Spent a week here from 5th to 12th September. We were very impressed with the staff, food and cleanliness. We usually go SC, but my husband had a stroke and a heart attack in Turkey last November so...
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We have been here 5 days half way through our holiday staff are very friendly place is lovely and clean food is ok but could be hotter
Rooms are very dated and need upgraded bathroom is of a poor...
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My husband and I went early September 2019 on our honeymoon.
Everything was amazing, the staff were si friendly and welcoming-nothing was a bother to them. The food was incredible, the Asian...
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Just come back from this hotel 5th to 13 sept 2019. Got to say staff and facilities are excellent as are the drinks and quality of them. Food to be honest was ok but i expected better for 4 star...
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Just got back from this hotel after staying for a week with my husband. We have stayed in many Riu hotels over the years. The staff were lovely and overall the hotel was very clean. The hotel is in...
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- Absolutely spotless
- Friendly and helpful staff
- Good food
- Location good
- The care they take of the resident cat (s).
- Plenty of sun loungers to go around.
Negatives for us:
Quitest pool...
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The hotel is spotless with great pools and perfect positioning. All the staff where very polite and helpful. Although it was a busy hotel is never felt busy and there was always sunbeds available...
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Visited this hotel for a week All inclusive commencing 3rd September.
15 min transfer which was brilliant, note some reviews said the noise from planes annoyed them, you could hardly hear it! Just...
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Just home from another holiday in Lanzarote and once again stayed in riu paraiso. I cannot fault this hotel. From the minute we walked in to reception we felt relaxed. Porter lovely fella that...
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We visited here for the first tine at the end of August For our 40th Wedding Anniversary, It is just a short transfer from the airport to the hotel which is a very fine establishment ,check in was...
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We stayed here between the 8th & 15th August 2019. This was our first stay at this hotel, before visiting we had a few reservations, after reading previous reviews. However, everything was fantastic...
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Leaving today after great week.First of all the whole of the staff and I mean everyone, happy smiling helpful nothing too much trouble a credit to the hotel. Food very tasty and loads of choices.Ate...
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Stayed here from 22-29/8/19 with hubby and 2 teenage sons. Had an amazing week at this lovely hotel. 10 mins transfer from hotel was a great start to the hols. Easy and very friendly check in. I...
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Wonderful week spent here, our first visit to a RUI hotel, and within 10 minutes from the Airport .
Spotless room - very comfortable, excellent food choices at every sitting with extremely...
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All inclusive hotels were never my first choice but after spending a relaxing week and first class managed establishment here I may have changed my mind! The food choice was immense with speciality...
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This was our first trip to Lanzarote so we were not sure what to expect, we have been to loads of Riu hotel so we knew the hotel should be nice anyway on the bus to our hotel we were not impressed...
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7 night holiday great company, great time and great staff. From the start we were made to feel very well looked after and the food was great and drinks available always! Two pools with great access...
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Hotel is big and spread over a large area. We had a pool view room in the quieter part which was about 5 minute walk from reception. Room decor was dated and shower over bath was dark however the air...
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First visit and will be our last, no working fridge, and very poor air con my hair dryer blows out colder air ! fuses constantly tripping in the room so no continual air con through the night unless...
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This hotel is in a great location as it’s right on the beach front (the beach is a fab size, definitely no overcrowding and clean). If you walk out of the gate and right this takes you to shops...
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Stayed here during the height of the summer holidays and the hotel maintained a high standard of service, exceeding other four star hotels I have stayed in. The staff work extremely hard and are...
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Another great holiday at this hotel. Staff are really friendly and welcoming and your return visit is always acknowledged. Great food with an excellent variety of dishes to suit all tastes at...
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Have just returned from the RIU Paraiso and have to say it is the best hotel we have ever stayed in. The choice of food was excellent as were the rooms, the entertainment and the pools. There are 2...
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Losing count of our stays at this hotel. A reliable favourite for us and always up to the usual standard.
Check in was brisk with the usual complementary bottled water for our room and for the...
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Came back last week. We had a lovely time there.
They say you can only judge the customer service when something goes wrong.
Ok, so we were booked into room 401., right next to the hotels nightclub...
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Lovely hotel, nice and clean with good sized pools and beautiful well kept gardens. good selection of food - the fresh bread every morning is the best. no tea making facilities in room which was a...
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Fab hotel, great food, clean, rooms are lovely lots of thought put into attention to detail to meet the needs of holidaymakers. Straight across from beach also near bus stop to access tours. Great...
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I spent a week at this property with my parents. The hotel staff was really nice and helpful anytime we needed. The possibility to book a table for different cuisine was really nice and we booked...
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All inclusive package with First Choice/Tui. As a 4 star hotel, we expected it to be good but exceeded all our expectations. We arrived late at night (an hour delayed due to flight) & were given a...
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What can I say? One of the best holidays I have ever had thanks to the Riu Paraiso Hotel. The staff made everything seem effortless and were very helpful. The hotel was very clean and the pool...
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Spent two weeks here in June 2019. Transfer from airport only about 10 minutes which was great. Arrived quite late, so we were given our wrist bands and sent off for dinner before we checked in...
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This was the second time we've stayed at this resort, and it hasn't disappointed. Right from th eminute we arrived at check in, the service and atmosphere of this hotel is fantastic. All the staff...
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We’ve just returned from a week at the Riu Paraiso and what a wonderful week it was. The staff were all friendly and the facilities were great. The rooms could do with a bit of updating but they were...
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Myself and my partner have just come back from this lovely hotel,from when we first arrived we were made to feel very welcome.We had requested a high floor room in the main building,and that is...
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I booked this hotel back in May I was concerned about the negative reviews but all was good. Our room on in the main hotel ground floor. Room was cleaned everyday but we did get a few small flies but...
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We have just returned from a week here. There was lots going on for all age groups if you wanted activities, however for us this was all about relaxing. It is a large hotel complex which I believe...
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I am currently staying at the Riu and I can say it’s a fantastic hotel .
We are in room 91 at the back of pool with swim up bar amazing view I’ve the beach xx
Breakfast and dinner busy but lots of...
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My husband, 16 year old son and I have just returned from a lovely week at this hotel.We had a thoroughly enjoyable and relaxing week. Whilst the Riu Paraiso probably wasn't as plush as the Riu...
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Recently returned from a weeks stay with 12 year old and husband. Transfer from airport to hotel less than 20 minutes and despite some reviews complaining about airport noise this wasn’t the case for...
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Leaving today 8/8/2019 and it's been a very relaxing week. As with most people we check the reviews and to be honest some of the things people moan about is daft. The Hotel is large it is in fact 2...
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We travelled as a party of four, 3 adults and a 15 year old and we’re expecting to be in one room. On arrival we were given 2 rooms next door to each other which worked out brilliantly, we the...
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Despite what reviews state this is a fantastic hotel. We booked with TUI and was placed in the main building on the 3rd floor with a sea view room. The bedrooms were cleaned daily and sheets changed...
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Well first impressions were not great. Hotel room was right next to the disco, bedroom smelled, bed really hard, pillow ridiculously flat and very tired looking overall. The next morning we were...
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A" very good " four star Hotel on an All Inclusive basis. Welcoming friendly and professional staff...Sara always smiling and friendly at meal times , and Antonio kind and helpful in the Asian...
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I stay 14 nights at this hotel in july with my family, wife and 11 years daughter.
First I have to say is not my first option, but my wife insist that RIU's chain offer more guarantees because is a...
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When I read some of the reviews I was a bit worried, but this place is amazing. We can not fault anything about this hotel. The food is lovely. The staff are so friendly and can’t do enough for you...
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This is the seventh time now we have stayed at this resort and the seventh time everything has been perfect.
I would like to thank the reception staff for sorting our room request, you have never...
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This hotel I cannot recommend enough it has been an amazing week. I normally only go all inclusive for the alcohol but the food in this place is by far the best all inclusive food I’ve had. The...
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Just returned from a fantastic week holiday at Riu Paraiso, Lanzarote.
Having been to 5* hotels for my last few holidays and having read some recent negative reviews of the Paraisio I was a little...
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This was my third time to the Hotel Riu Paraiso Lanzarote and it never fails to deliver. The staff in reception are very helpful and informative. I was travelling with my son and his disabled...
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Got half way through the week to a good start nice hotel and then the baby found something in his shoe. Yes a cockroach shot out, my daughter had already said she'd seen a spider under my pillow ? I...
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Had a lovely week stay at the paraiso. We were in a ground floor room in the main part of the hotel. I found the bed slightly too hard for my liking and I like a firm bed.
Decent selection for...
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Having been at this hotel 8 times ,everything was as expected except the meals.Although the food was well cooked and presented ,the choice this time on our visit was a big let down to previous...
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My husband and I stayed here with our 1 year old at the beginning of June for 2 weeks and we couldn't fault it.
When we arrived we were told our room would be at the other side of the bridge...
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We decided to go here for 10 days, And after reading the reviews we saw the odd bad review but just thought it was a few people being fussy and moaning about no reason like some places we have been...
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Enjoyed a weeks relaxing break at this ideally located hotel, close to the airport and a great beach with flat promenade for easy walking. Great food, friendly helpful staff . Rooms starting to look...
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Let me start by saying that this is the 6th time that I have stayed at this hotel and I have never felt the need to give it a bad review before .. but this time was a VERY different experience to the...
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Lovely hotel ,very clean and friendly staff, the reps entertainment was the best we have see on the island very funny , but two hotels put together ,hundreds of people all trying to get a seat in the...
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Stayed here for a week as a family of three and would certainly return again. Reception are very welcoming and efficient we were in the far block and could of had our cases taken to our room if we...
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Not impressed with this hotel atall.Its basically 2 hotels running off 1 hotels facilities,it's like putting 10 people in a two bedroomed house.Nightclub was terrible.Rude bar man and the security...
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We stayed in this hotel as a family of 4.
The hotel seemed ok on arrival we arrived just after midnight
The hotel is in a beautiful spot and couldn’t fault the grounds the pool needs...
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We stayed here end of June and really enjoyed our stay all the staff were very friendly. The food in the restaurant was very good even the snack bar was good the drinks were very good including...
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Absolutely loved this hotel, from the minute we got there we were made to feel welcome, the staff are so friendly and incredibly helpful. The hotel is very wheelchair friendly, as my husband is...
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Fabulous holiday. Hotel was immaculate. Spotlessly clean. Rooms could be updated, but beds were so comfortable. Food in the main restaurant was great. Constantly being replenished. Always a good...
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Myself and one of my friends visited this holiday for a week break and after reading some of the mixed reviews we were feeling pretty sceptical about this.
The hotel itself is close to the airport...
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This is not our first RIU hotel but the first time in lanzarote. The hotel is immmaculate, the food is of a high standard. The entertainment not our thing, but we tend to entertain ourselves cards...
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We had a nice holiday despite the poor entertainment and average food, avoid a room in the main building as sound echoes all around from about 6am. Plenty of space around the pool away from the main...
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Had a week here the end of June. The staff were friendly, efficient and approachable, whatever you asked for was done. All of the staff were happy which is always a sign of a happy place to work. The...
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We have visited this hotel five times and always have a great experience thanks to the staff who make your holiday a success. We will be going again. The island is full of places to visit the most...
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Arrived n checked in super quick brillant service. Room over bridge which was very clean lovely sea view as long as no mobility issues great place and large room .pool heated with swim up bar great...
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My wife and I returned from the Hotel Riu Paraiso on the 13th June 2019 after having spent a fortnight there. Upon arrival the receptinn staff were really brilliant, the checking in procedure was...
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We had a great stay in this hotel we got a free room upgrade due to it being my wife's birthday the staff were very helpful and friendly. The room was spacious and spotlessly clean with a great view...
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This is definitely a good hotel.
Clean and nice. Good is a great selection and fresh everyday
Lovely clean pools
Swim up bars good
Beer is a bit poor cocktails are nice but not strong . If you...
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I have just returned from a week long holiday with some friends at Riu Paraiso, and had a really fun time. The hotel has something for everyone- daytime activities, kids club, swim up bar and spa for...
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We have just returned home from this hotel and I was honestly relieved to be leaving. I have never felt this way about any Riu Hotels that i have stayed at previously, this was the first and last one...
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Really enjoyed my stay at this hotel. I found it to be very clean and the staff couldn’t do enough for you. I’ve read some of the other reviews about room cleanliness and fortunately that was not my...
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This was our first time both to Lanzarote and this particular Riu hotel. We opted to skip the transfer and jumped a taxi at the airport at a cost of 14 Euros. The hotel was a short drive away and was...
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Having spent 2 weeks there was lovey hotel and in good location, the staff was very friendly and they are cleaning all the time , only down for us was the restaurant was way to big , too many people...
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We are currently staying here and I can honestly say this is the worst Riu I have ever stayed at. Staff are rude and don’t want to take your complaints seriously. One of our party was abused by a...
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On the first night we arrived, there was a good selection of desserts. However none of these appeared again, infact anything that was half decent was gone and never to be seen again. The ice cream...
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From the min we got here not a very warm greet should have returned home then ! The rooms are ok but been here 3 days no towels been changed or bedding! The food is the same as every Riu and I’ve...
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We have recently returned from another wonderful holiday at this hotel. On arrival we were greeted by Laia on Reception and were pleased to be told we had been allocated a room by the pool with the...
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Good holiday, there are only a few comments I can make about our stay here. these are comment not complaints
The restaurant needs to be made smaller and a second one needs to be opened in the other...
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Ok I will start from the beginning, the transfer from the airport was about 10 mins! We arrived at around 11 in the morning so our room wasn't quite ready. We got our all inclusive bands on and went...
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Riu has Always been our favorite. The hotel was clean, Maybd beds need som change, but it was ok inside the room. The food was fresh and delicious.
We went to Riu in Lanzarote to celebrate our baby...
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This hotel is lovely the staff are amazing and so accommodating. Reception are a real credit they canât do enough to help you! Excellent value for money! Food is excellent for all inclusive with...
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Hi this hotel is a real jem very good in all parts.
The only thing I can I can have a moan about is the toilet facilities
toilets are spotless ,but there is only one men and womenâÂÂs toilets in...
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My husband and I travelled to this hotel at the end of May. The hotel is split into two buildings with a connecting bridge or pathway below. We were placed in the hotel furthest away from the main...
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Me and my boyfriend visited Riu for 5 nights. We felt the hotel was beautiful and the pictures on here did not do it justice!!
The food was lovely, a bit basic in the main restaurant in the...
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This was our 1st visit to lanzarote and to a riu hotel, many people told me how amazing they are, must say I was a little disappointed and didn't feel it to be amazing but generally it was good...
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This was our 3rd Visit to this hotel and once again a brilliant week away Everything is Sspotless and staff are so friendly. Food is excellent we ate at all 3 specialty restaurants and all were...
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Just as we have come to expect - everything was perfect. The entertainment well up to the Paraiso's usual very high standard with lots of good clean honest humour thrown in.
The paraiso is one of...
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My husband and I booked this hotel for a cheeky week away from work and were not disappointed! The hotel is clean and close to the beach, shops and restaurants. We did not struggle to get a sun...
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The Riu Paraiso is a lovely hotel with great pools , really nice restaurant with great food and friendly helpful staff . Our room was nice , clean with Air-con and a good ceiling fan . Nice bathroom...
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Well it was clean, Lovely big room on the ground floor over looking the pool the food was great all sorts and chips every night.Cheese selection was great.The grounds spectacular Tall palms gently...
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I have been visiting this hotel for about 16 years on multiple visits
About 10 or so years ago they "UPGRADED" the hotel , which is actually 2 hotels in the same grounds closing on restaurant and...
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We stayed at Hotel Rui Paraiso in May for 2 weeks. Our room was very comfortable and in an excellent position near all the main amenities.
All the hotel, pool and gardens are kept in pristine...
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We have just spent a fantastic week here, the check in was very smooth and reception staff were very helpful, our room was spotless and spacious with a fantastic view over the quiet pool and the...
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Enjoyed our stay we did spend alot of time out of the hotel. There is not enough room in the restaurant never could get a table so we took our food outside, and tables so close together. I agree with...
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We stumbled across this gem of a hotel after having a mouch online, as a first time abroad together we wanted to make sure everything went perfectly especially with Brexit hanging over our heads, we...
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Busy hotel but plenty of friendly staff to make your stay enjoyable. The food is very good with both the Asian & Brazilian restaurants a must during your stay. It is on a very large complex which is...
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Arrived home on Wednesday after enjoying a wonderful holiday. It was our first time there but wont be our last, The hotel is cleaned 24 hours per day and is spotless. Staff whether it be reception...
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All staff very friendly helpful and polite, all worked very hard, many thanks to Katarins for keeping our room so perfect, went back to collect things when she was in cleaning had the beds pulled out...
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We are here on holiday now and we are having a blast. Photos speak for themselves. All staff are very hard working and accommodating apart from one or two of the male bar staff. Also pool bar is hit...
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4th time to this great hotel. We have never had a bad experience. The staff are attentive and friendly. The pools are clean and well appointed with loungers etc. Food is good and plentiful...
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This was our third visit to this hotel and unfortunately it was not up to the RUI standard on this occasion.
I totally agree with previous reviews regarding the very overcrowded noisy dining room...
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This was my first time staying at a larger resort, and my first time at a Riu. I have to say, I was very impressed and couldn’t fault our stay at all!
We arrived at the hotel at 9:30pm and was told...
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We have just had yet another visit to this hotel & once again it was.... food good,entertainment great, food ok, weather excellent,reception very helpful,everywhere very clean & drink on tap... rooms...
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Location is between Porto del carmen and Arrecife both easily accessible. There are lots of bars to try if you want a break from the hotel. Arrecife is easy to get to number 3 bus just out side the...
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Everything at Riu was excellent. Check in extremely quick & efficient. All staff extremely polite & friendly. The keep fit classes are excellent, the instructors are very professional & I love the...
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Everyone was so good to us following my medical problems on the previous visit. they could nor have been more attentive to us both. As always the every area was spotless and food was of great...
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Everything was great about my stay, the only disappointing thing was the chairs in the entertainment
room, they do need changing, so uncomfortable!! I would definitely stay there again if I ever had...
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The hotel was very clean. The staff were all extremely hard working, very helpful and friendly. The hotel was in a good position close to the beach with pleasant walks along the promenade. The...
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We were very pleasantly surprised at how lovely this hotel was. Clearly 2 hotels at one time and now joined by a very l o n g bridge from recepgtion or a walk through the very pleasant compkex...
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This is a lovely resort. Fantastic location next to beach and close enough the airport without hearing too much aircraft noise. The rooms look a little dated, however the whole hotel is immaculately...
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Visited hotel 5 years ago and asked for room in main building. This was provided for us. Only problem was it was on ground floor and did not get much sun on terrace. The rooms are spacious but they...
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Have just returned from a relaxing weeks break in the Riu at Puerto Del carmen in Lanzarote- our fourth visit. Again was not let down- good value for money- lovely staff and a lovely range of food...
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Have stayed there a few times and it lovely, has everything you want , brilliant entertainment for adults and children plenty of pools for both adults and children which are all safe , Good food...
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Got back last week after one weeks stay. Hotel lovely and clean room was lovely it was along way from main reception ! Our only complaint is the restaurant tables very close together you were sitting...
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I have regularly frequented Riu hotels for over 15 years and am a member of the Riu club.
This hotel is not to their usual standards.
The room is a good size with a large balcony and crisp linen...
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Stayed at the Riu Paraiso for a week from 17th April.
We booked as a group of 3 and were worried about there being enough space in the room, however upon arrival found that we had been upgraded to a...
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Myself and my partner are currently staying at this hotel (leaving this evening) and I have to say that we have had the most exceptional stay. My partner is currently 6 months pregnant and the hotel...
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We stayed 22/4/19 for 1 week, 2 couples. We had rooms 160 & 162 which looked out to pool on ground level. Our room was spacious and very clean, and was also cleaned to a high standard everyday, you...
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We arrived on the 14/04/19 for our 6th time at this hotel.
Everything just has enjoyable has the first time. fantastic room and view, food to a very good standard.
And the staff amazing. I cant...
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Had a enjoyable holiday and would definitely come back if the price is right.
The room was comfortable. The food wasn't as good or as varied as other RIU's we have been to but ok.
As its two hotels...
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We have been to this great all inclusive hotel 5 times. Says no more really. Had a particularly pleasant room this time.
Only thing I would say is the inside area for evening entertainment is a...
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OK i should have wrote this a long time ago. We have been to this hotel February 18 & 19 for the half term holidays. The staff on-site are excellent, waiting staff, front of house and kids club. They...
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Had great weather, very good food, spacious room and very helpful staff in all areas. The entertainment team were particularly good as were some of the brought in acts. They could do with a...
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Stayed here as you know a Riu Hotel will be of a good standard. Food as you would expect, nothing too exciting. Help yourself to beer, wine, soft and hot drinks which is always a good thing. Lots of...
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Great holidays!
Our room been upgraded free of charge as well as late check out
Great service as always at RIU
Would recommend to everybody
Kids Riuland day and evening program great
Food...
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Absolutely amazing!! I loved every minute of my stay. The atmosphere was very welcoming and relaxing. Everything you could possibly need was at hand. I couldn't recommend this hotel more! I can not...
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This hotel offers AI packages for surprisingly low prices. There are some signs ot usage in the rooms and in the common areas as well, but the hotel is well maintained and not really worn out. Wea...
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Just finished a week stay here. Really liked the hotel, the room was lovely with a good bathroom and balcony. Only thing we weren't keen on was the bed was two singles pushed together rather than a...
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Stayed at this hotel September 2015 & was disappointed and said we would not return , after reading recent reviews decided to give the Riu Paraiso a 2nd chance.....So glad we did, so much better this...
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This is our first time in Lanzarote having booked last minute. We have stayed in the Riu Parisio Resort and I have to say we are so very impressed with everything that the hotel has to offer.
We had...
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Great Hotel - we have booked again for next year.
The hotel was first class no complaints at all
spotlessly clean
Great food
Great location very centrally for all the walking we did
It was a...
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The hotel/complex was quite big. Last minute booking so tried to make it work for us. We had a lovely bungalow to start with, but too far away from the amenities for my husband to walk. The...
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This hotel is great! Nice and friendly staff. Very good food and drinks. Rooms are nice and tidy. Perfect location, close to the beach, bars and shops. Not far from the capital of the island...
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Check in was very quick and smooth, all reception staff we dealt with spoke excellent English.
Our room was large and roomy with an enormous patio. The fridge was a great bonus. The ONLY negative...
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From the minute we walked frew the doors of the Paraiso we was amazed ,the reception staff were great very polite very helpful spoke English very well,and prompt.
Do not listen to any negative...
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The entertainments crew are just the best,we decided to go for my youngest sons birthday he was paying and he had the most wonderful birthday from morning till night.we had an amaizing holiday and...
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The hotel rooms were a bit tired but nothing to write home about and were perfectly adequate.
we had a wonderful week here and all I can say is the resort is kept spotless. the staff work tirelessly...
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This is the second time we've stayed at this hotel. Can't fault it. Staff friendly and courteous. Food good and plenty of variety. Impressed by the cleanliness of the hotel throughout the...
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Good hotel, it’s 2 hotels linked by gardens and a covered walkway. There’s food and drink available just about all day when on all inclusive. There’s always a large choice of food and drink...
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Lovely hotel,, staff are extremely friendly and hard working. Every member of staff you pass will say hello. Nothing is too much for them. Room very nice, recommend a room with sea view! Food is good...
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Lovely 2nd stay at Riu Paraiso. Staff,food and cleanliness cannot be faulted. Located in lovely area. A bit too busy in the evenings when all guests migrate to the main building for...
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Firstly I would like to praise this excellent hotel on its accommodation, facilities, staff and service. It’s a huge sprawling complex with two main accommodation buildings arranged around the lovely...
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Me and my husband stayed here for a week all inclusive the food was lovely plus the had a Chinese and Mexican restaurants you wouldn't get bored of the food , very clean rooms fresh towels e...
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My wife and I returned from our third visit to this hotel on 21st March after an eleven day stay, our last visit being six years ago. Once again we had a fabulous time, and we would not hesitate to...
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We picked this hotel as we had not previously stayed in the area. The only major issue was the wind, it was quite chilly at times, maybe better in the summer when its a lot hotter. We found all of...
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I booked this as my first solo holiday and expected some help with mixing, especially at meal times. I have seen previously tables set up for solo holidaymakers to have company at meal times. This...
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Stayed in a room in the hotel over the bridge lovely and quiet with plenty of sun beds , no tea or coffee facilities in room so if u like a cuppa between 5pm and 8 am you have to go to the main...
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Having stayed here 6 years previous, we knew what we were returning to.
Requested a room in the adjoining part of the hotel, which was what we got, & a so called upgrade to a 'suite' which had a...
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Just returned from a weeks stay here in Lanzarote. Needed some early sun to combat the uk wet winter so chose here. Initially a bit disappointed to be in a room in the ‘second’ hotel, away from the...
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Just returned and wish we had booked a longer stay. The hotel, as with all the RIU hotels we have thus far started in, was lovely. We had upgraded our room prior to departing and received a bungalow...
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The Accommodation, the entertainment staff work so hard all day , then put on an an amazing show in the evening, all brilliant & so helpful. Third time there, can’t rate it enough ❤️ Was my mother’s...
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What a great week we have just had in this hotel. We asked (by ringing them)for a room in the quiet side of the hotel on a high floor. Not only did they give us this, we were given a spacious suite...
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Just returned from a weeks break in the sun staying at the Riu Paraiso. The hotel is actually made up of the main building and an adjoining hotel - joined by a walkway or via the gardens. We were...
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Room excellent,very near to reception [205] Bathroom well appointed,inc bath/shower.
Never had as much storage space.Noisy outside,cases over tiles from 06.00hrs! and very loud music from theatre...
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Please please please ignore any negative reviews, if your not happy here, you will never be pleased in any hotel. We had a ball from start to finish in the Riu Paraiso and indeed the island itself...
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Reasonable hotel with many good points but a few not so. As with many All-inclusive it is located a long walk from the main shops & bars, but there is a good bus service into town.
I normally like a...
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Myself and my wife had an excellent holiday at your hotel.The hotel room, the staff, the food. the entertainment,the pool, were all of the highest standard. No doubt i will be back. Great value for...
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A great holiday in the sunshine, will definitely return, a few points about the hotel.
Location is fine if you don’t mind a walk to busier areas, the beach over the road is lovely.
Rooms are a...
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Hotel is very large. Was previously two separate hotels that is now one. Food is good especially the Asian restaurant. Drink is ok, typical all inclusive. Loads of sunbeds around two large pools...
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Really lovely hotel, accommodation really spacious and clean. Good selection of food at breakfast and evening and reasonable selection of all inclusive drinks. Just a fifteen minute walk into Puerto...
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This hotel is spotlessly clean, friendly & helpful staff & the food is excellent. The location is perfect for going out & about, not that you need to as there is plenty of activities at the hotel...
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I am currently staying in this hotel with friends. The rooms are fine, the pools are fine and the staff good.
Now we come to the restaurant. I have stayed in over 10 riu hotel and this is by far the...
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We've visited other RIU hotels and we know the good standard of service and food that this chain offers. Prior to this visit I knew that this hotel was previously 2 hotels, now joined by a walkway...
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We had a very good holiday.
Good food. Liked the theme restaurants. Best was the asien
Clean rooms.
Nice poolarea. Fun whith volleyball two times a day.
Big carpark outside the hotel.
The...
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Second time here and its still very good, it really is all inclusive unlike many others, even the safe in the room is free. The restaurant is still very busy so best to book one of the speciality...
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Enjoyed a week escape from cold and wet UK. Hotel good, food selection great. Speciality restaurants average. The wellness centre is worth a visit. Had a full body massage which was good value and...
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I loved this hotel much more than I thought I would. The room was fantastic, food was very good, all staff were very professional, entertainment was much better than I expected.
Always plenty of...
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Had a fabulous week here in February. Hotel very clean and service was great. Staff were helpful and friendly particularly all the bar staff who you could always have a laugh with. Food enjoyable and...
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We stayed here again in January, this time for three weeks. Check in was good and quick, and we got the room that we requested previously through an email to them, about two weeks beforehand.. All in...
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Well what can I say the animation team is the best I have ever seen they are so friendly and the shows are the best very professional .The food is very good and the 3 restaurant art also good . The...
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Just returned from this fabulous hotel. Everything was wonderful from start to finish the staff are so helpful and friendly the food is amazing so much choice. We loved the Asian and Mexican...
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We stayed for a week and it was fabulous. Such friendly staff. Food plentiful and such variety. Service from all staff impeccable. Rooms bit dated but we had plenty of room and spotlessly clean. Pool...
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Writing this review now before we leave, we stayed for a week and we were in block over the bridge I did requst a room closer but to be honest it’s not that far. Rooms lovely cleaned daily, pool...
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We requested rooms in the main part of the hotel & they couldnt have been better situated. We had views over the main pool and could see the sea.The restaurants and bar were 1 minute away. The main...
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The hotel was nice but dated, the grounds very well kept gardens, pool area great ( though the heated pool ?? freezing ). The staff where very good, the location good.
So what in my opion is wrong. I...
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This was our first time on the island and we enjoyed it immensely.
Our hotel was the best in the resort and is a great reflection of the Riu Group.
We will continue to use Riu for our holidays in the...
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Stayed in main hotel ( there is another attached by a covered pathway)on top floor overlooking the pool. 339. Very nice room, everything you expect.
Food is amazing, so much choice. Quite...
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Return visit to this hotel, hotel overall very good the only reservation I have concerns the food, plentiful with a reasonable variety, unfortunately most items were at best lukewarm
which made it...
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Has anyone got an up to date email address for the reception so that I can request something for a birthday for when I stay here. Would be really helpful if there is one to get hold of them before I...
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Went in January for two weeks was a bit worried about it use to be two hotels ? But we were in main hotel LOVED IT!!! Loved it so much going back in March bringing friends with us. Staff so friendly...
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Stayed for one week on 5th February. Our 3rd stay at hotel, and could not fault it.
Will return again later in year. Animation team work their socks off, food excellent,
and a totally relaxed...
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a quick five days holiday weather was great for early February they had rain cpl weeks before but hotel was great food was good, very clean and tidy, service was good and helpful beach out side was...
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Spent a week at the Riu Paraisio at the beginning of December. The staff were friendly and professional, food very enjoyable and the room was clean and comfortable.
The hotel is set in attractive...
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I stayed here with my partner, his family and our 2 children. The hotel itself is lovely, if a little annoying to manoeuvre. We had booked a family room which has 2 bedrooms and a sort of living area...
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Great hotel friendly staff clean rooms Had a room with sea and pool views the sun was on our room most of the day and went down behind the mountains giving fantastic sunsets every night Plenty of sun...
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Hotel is kept really clean, food is great quality, rooms are very comfortable and the service is excellent. Not the cheapest but you still get a lot for your money and so overall is great value. We...
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We spent a week at Riu from 31st feb. Hotel was very clean and well kept. There was plenty of sun beds every day which was nice to see. Location was fantastic for local bars, restaurants and shops...
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Excellent hotel, food varied and plentiful, staff very friendly and helpful. Hotel very clean. We had a one bedroom suite with a lounge and spacious terrace. Gardens kept immaculate. Hotel was...
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This was our third visit to the Hotel. We went in January 2019 and the weather was acceptable, very cloudy most days but much warmer than home. The main bar is open to the elements so it was...
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Just returned from a week at this hotel with my boyfriend and we wouldn't return.
Hotel was very clean and all of the staff were friendly and can't fault them especially the cleaner who went out of...
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Just back after a fab week at this amazing hotel. All staff from arrival to departure could not have been nicer. The food was excellent in all restaurants from the main carvery area to the dine...
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Just returned from a weeks holiday and can highly recommend this hotel for an all inclusive winter break. The hotel is a large complex with great facilities. We were in the main hotel block in a room...
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This is a very good all inclusive hotel and we had 10 wonderful nights here in January.
It is a large hotel as described by other reviewers but the staff work so hard and efficiently this isn’t a...
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We stayed for a week in mid january and thoroughly enjoyed our stay. We are aged 18 and 20 and contrary to recent reviews, did not find other guests to be particularly rude and would not let that...
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Me and my mum went to this hotel on 14 January 2019. We paid for extra leg room on Tui which was worth it. We booked assistance and very helpful all the way to hotel. I booked with firstchoice and...
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we went to lanzarote hoping for some winter sun and booked this hotel ,, we got back yesterday very disappointed with the weather it was cold and we took summer clothes believing the 20-21 c was...
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Having just returned from a week in the hotel I would like to give my honest opinion.
Good:
The hotel is spotless, there are staff always cleaning and it shows.
The location is fantastic, walking...
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Stay 17th to 24th January. Our first visit to this hotel.
Check In took a little while as there were a lot of people on our transfer staying here which on took about 25 minutes from the airport but...
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We spent two weeks in this lovely hotel. The building is a stunning design with tropical plants, water features and beautiful decor. The grounds are equally lovely with large swimming pools, large...
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My boyfriend and I booked this hotel because we wanted a lazy, poolside all inclusive holiday after the craziness of Christmas (we both work in retail). We were not disappointed!
Our last “all...
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When you book this hotel ask for a room whit evening sun. Personal and food is excellent. This is the 4th time on this hotel. Entertaining is joyful in the evening.
Out on the beach you can go...
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This is our 3rd visit to this hotel and we always find it a pleasure to visit.Staff will always go the extra mile to make it a holiday you will enjoy. The cleanliness of this hotel is 100%. The food...
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Came here for a week to celebrate my mum's 70th birthday. Room was good size with plenty of storage and pool view, food was ok but there was one day the food was awful for lunch and dinner! All...
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We stayed here in January 2019 for a week to celebrate my other half’s birthday.
I was expecting so much more than what we actually got, just goes to show that you shouldn’t get your hopes up...
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First of all Katharina on reception should be sacked because she has no customer service skills whatsoever.
The hotel was average to me it had no star quality. The food was bland, everything beige...
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My wife and me along with my daughter in law and granddaughter have just returned from a wonderful week at the Riu Paraiso 8/15-1-19.
Our check in was extremely easy and we were checked in and out by...
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Been to plenty of riu hotels and this is up there with the best. Food amazing, I am vegetarian and didn’t struggle to find something to eat once, the staff are so polite and helpful, the hotel is...
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We are on our last day in this hotel and want to leave a review for anyone considering a visit.
The resort is very close to the airport, about 5 miles so no long transfer once you arrive. We were...
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Once again we had fast friendly service at this hotel.
Arrived Christmas eve 2018.
All staff are very helpful and friendly , the food and service were excellent.
This hotel is in a great beach front...
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Stayed here back in May 2018 for my partners birthday. She had a great time.
We were upgraded to an apartment when we arrived which was nice (Room 10) so away from the many rooms of the hotel.
Food...
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Just on our way home after a super week starting New Year’s Day. The hotel & rooms are clean and the staff are all very friendly and accomodating. Pool areas lovely and clean. For an all inclusive...
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We visited as a family of 4 for the Christmas holidays & New Year, children aged 11 & 14.
The staff at this hotel are very friendly & hard working. The hotel is 2 joined together by a bridge so if...
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Just returned from a great New Year in Lanzarote and the Hotel Paraiso , all my requests were met on check in but unfortunately there was a problem outside the room, We were asked to go for some...
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We've just come back after spending Christmas at this fantastic hotel.
It is a large hotel which possibly is it's on downfall. We were told our room was across "The Bridge" which turned out to be...
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Hotel, very good in all aspects. Layout, location, staff, food generally, entertainment. Only negatives we would make are (1) Gala Dinner Xmas day, was still a buffet -past hotels have had staff...
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We wanted to get away for a few days over new year and we were not disapointed.
The staff were exceptionally helpful which goes a long way to making yiur stay pleasant.
My only real issue is wifi...
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Positives:
+Staff were excellent across the board and was clear they were well trained and happy which makes such a difference to observe. Thank you!
+The Hotel was immaculate at all times. the...
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We visited this hotel between the 18-25th December and we had a fantastic time. We were placed in the “other” hotel over the bridge but didn’t mind as we could chose to walk over the bridge or round...
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Loved this Riu. Arrived 23rd December for a week over christmas week. Cannot fault this hotel one bit. I travel to lanzarote about 6 times a year and this is the best hotel i have stayed in . Its so...
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This is a large resort comprising two hotels joined by a wooden bridge. We were placed in the hotel away from the dining area and main activity area. We asked to be moved and this was done the next...
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I seem to have a different view to the other people who have posted .
Let's start.
We have been to lanzerote so many times and realise the different requirements of guests.
Room good.
Pool area...
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We have come away for Christmas first time in 20 year s.
Well if you want a balanced veiw to this hotel here we go!!
As soon as we arrived we were met by very cheerful and friendly staff!!!
Our...
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We both very much enjoyed our stay at the hotel. Plus points were; the very polite,helpful staff and the choice and standard of the food Negative points were ; the entertainment was poor some nights...
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Stayed at this hotel from 13-20 December. The hotel was fine, food was ok. My biggest gripe is that there are two complexes. The main complex is fine but if you are sent to the “other” side across...
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This was our first time to Lanzarote, first time doing all-inclusive, and first time in a Riu hotel and it was really good. The rooms were very clean and spacious (we were in one of the...
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Very enjoyable but we had a problem on the first night with the room we were put in which contained a lot of mosquitos!! We both received numerous bites. At midnight we notified the night manager...
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This TUI hotel is absolutely fabulous. It is clean, friendly and the entertainment is second to none. This is my second visit and I would definitely recommend this hotel. Puerto del Carmen is a...
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The title says it all! Date of stay: 6-13 December 2018. Once again, we enjoyed our stay so much, we are already booked again for my birthday in February 2019 and another week in December 2019.
As...
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First and foremost I would recommend the Staff at this hotel. Their friendly, can do attitude was outstanding in all respects.
Our room on the 3rd floor (343) of the main building, overlooking the...
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Great hotel, staff are fantastic and the food lovely. The rooms needs updating and the dinner room needs to be made bigger, way too small and chaotic for the amount of guests in both sides of the...
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Thoroughly enjoyed our holiday, entertainment the team brilliant, can’t fault any part of the hotel or staff, the only down side was the majority of the Christmas decorations didn’t go up till the...
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Great experience, but the rooms weren’t up to par, especially the old, creaky furniture. Bathroom and wc were okay, very clean, but nothing special. Food and drinks good, but very repetitive, but the...
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Enjoyed our stay here and could not really fault it. Yes it is big and busy and you could have a long walk if your room is in the quiet side but to most people this will not be a major problem. Rooms...
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The location of the Hotel was just right for me with easy access to the promenade. My wife and Enjoyed walking each morning to either Matagorda or Porto de Carmen. The facilities of the hotel were...
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Well where do I start...beware if you are disabled or as They called me handicapped..what an awful title to give someone...infact I wood give this a wide berth if you have problems with walking...
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Excellent hotel. First class service. Very well maintained hotel and very friendly staff. Lovely food with good variety at all meals. Entertainment was of a very high standard with performers of...
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Our second visit to the Riu Paraiso, last time was 4 years earlier and our stay was again fantastic. The hotel has wonderful staff who simply go out of their way to make you feel welcome. Rooms are...
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Just back from a week in this lovely complex, would rate this hitel as a 5 if they only improved on the entertainment. Everything else was great from the very clean site, excellent quality food, free...
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Stayed for a week here in November, the place is huge, rooms are pleasant enough. There is always something going on to keep you entertained and that team works really hard. In fact all the staff...
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Having spent a wonderful week at this lovely hotel we will definitely be returning some day, all the staff work incredibly hard and are so cheerful. The food was excellent, rooms lovely and all in...
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Had a week stay here with my husband after staying for 2 weeks last year with my mum & the return visit was just as good as the first time around.
Speedy & informative check in & after weeks of...
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I would like to thank the hotel for upgrading our room FOC as it was our honeymoon. All the staff from housekeeping to the receptionists were 1st class not a single complaint, there was no shortage...
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Plus points
Weather. Food okay, recommend the Asian.
Very clean hotel. Staff are hard working to try and make your holiday as enjoyable as possible. Vicinity to del Carmen.
Hire car was €36 for 24...
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We have been here a week and this is our 1st time here. We usually use the Riu chain as you tend to know what your getting and we've always been really happy. This hotel is different tho....
The...
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We have just returned from 14 nights at this lovely hotel Check in was excellent as usual , all staff work very hard and are a credit to the hotel. Food is very good even though sometimes not very...
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Overall we thoroughly enjoyed our stay here. The rooms are spacious,well equipped and very clean. The staff are excellent—reception,cleaners,bar & restaurant staff all seem to enjoy their work with a...
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We were initially disappointed to be allocated a room in the second hotel after requesting one in the main hotel. This didn't prove to be a problem as the room we had been allocated was large and...
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The hotel is like all Riu hotels spotlessly clean and the staff are great and can’t do enough to help. But the hotel is far too large for the size of the eating facilities even if the food is...
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By far one of the better hotels in lanzarote. Good points - everything. Bad points - Nil. Staff the best and the entertainment was corny but funny. Any Bad reviews must be ignored as they are just...
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Stayed here before so kind of knew what I was getting.
Great hotel
Beautiful rooms , clean and well presented.
Pool good but cold. Not found a heated pool although it is advertised as having...
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Great food and service. Very clean .
But very dated building.
Beach not impressed with .
Weather good in morning till 2pm then cloudy ur that is nothing to do with the hotel
. The hotel has lots...
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Two adjacent hotels have been combined into one operation, resulting in an extremely unsatisfactory layout and a grossly overcrowded restaurant. What was clearly the restaurant for one of the...
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Not normally fond of large but impersonal but this was better than other Riu hotels ive stayed in. Restaurant particularly excellent for a conveyor belt bulk made pile it high situation. The second...
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The Hotel
This is two hotels that have been attached together with along walkway that goes over the roofs of the building below. The two hotels share one main restaurant which you can imagine gets...
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Just back from our 3rd stay here. Absolutely fantastic place to stay. When they say all inclusive that's what they mean. No hidden extras. Food, drink and staff are all excellent. I would have...
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The bad bits Stopped here end of August till 9 September for two week late flight so they did keep food for us but only salads and bread rolls we were...
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I have just returned from this hotel with my family. I have to say we had a good time. But with two pool mad children the pool was freezing.
We chose the hotel as they advertise heated pool in...
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This was our second time at this hotel and it won’t be our last, we absolutely love it!
Check in was quick and easy, we had already requested a specific room and it was granted which was massively...
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We have used rui hotels in other destinations in the past and have always been very pleased, this time we are so disappointed. The most interactive/happy staff seemed to be the cleaners which i must...
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Positive first: Weather Good, Room excellent, View OK. Staff polite and courteous.
Negative: Food not that good. Plenty of choices but not cooked to liking. Show cooking Blue Beef, Hacked Lamb not...
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Recently returned from this beautiful hotel, had a fantastic time, everything about the place was just right, food was beautiful and plentiful , Rooms were lovely and spacious with plenty of storage...
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Fantastic evening entertainment music or comedy shows all very professional & includes all nationalities so no one feels left out so well done! Rooms could do with abit of a revamp but they are very...
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Our first stay in the hotel, we stayed for a week
Arrival - Check in took about an hour although I would mostly put it down to bad timing as the coach we were in arrived at the same time as...
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We stay here for almost two weeks. This hotel is consisting of two hotels (one of them was bought by RIU and attached to the other one). This means, if you are in the second hotel, you will walk a...
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This review is based on our own preferences for hotels and to alert others to its style. This is a very large hotel complex and the rooms are ok but our veranda has less privacy than Euston Station...
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We were last at this hotel 4 years ago and had some issues over cleanliness. We were hoping that things would have improved, but no such luck. The cups by the drinks machines were often dirty and...
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Just got back from a week at this fab hotel with my mum. Food always good and hot. Entertainment really good the animation team work so hard to put it all on for guests. Gardens and rooms are really...
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Me and my husband have just got home from a week at this hotel and I definitely wouldn’t rate it 4 stars. Room quite dated, beds really hard and uncomfortable, fridge didn’t work which we reported...
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I am writing this review on our personal experience.we have previously been to 9 different Riu hotels, usually Palaces, and are Riu gold members,1st time to this hotel.
We arrived about 10pm on 30th...
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This is our second time at this hotel. Good points, lovely pools and swim up bar, good entertainment day and night. Bad points, rooms need a reverb very hard worn out mattresses, had to put the...
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We have just returned from a family holiday at this hotel. The hotel itself is huge but spotlessly clean. The staff are very friendly, always willing to help you out. The food is lovely, although...
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When we arrived we were told that we had been upgraded to a pool view room which surprised us as we thought we had already booked this. We were directed to our room in another hotel ! This is where...
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This Hotel is 2 hotels merged into 1 which affects everything you have paid for..
The food is slop because the Kitchen can not produce quality for the amount of guests,the seating arrangements also...
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I stayed at this hotel 16th - 23rd Sept, my room was on the side of the hotel with the 'noisy' pool. My room had a safe which was pin operated which you set yourself & is free. At check in you are...
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The hotel was very big, so it took a while to get to know your way around but finding your way gave you a great chance to see the hotel. The hotel was very clean and the staff very friendly. No...
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This is now the fourth year of our autumnal Canary-hopping adventures, and we chose the Riu Paraiso for its location and previous reviews.
The hotel actually comprises two hotels merged into one...
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My other half and I spent a fortnight here in early July, 2018.
The hotel reception staff were very welcoming and made us feel completely at ease straight away. Check in was very speedy.
The...
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Husband and I stayed for 10 nights 20/9 – 30/9. We are Riu fans.
Have stayed at other brand hotels nearby so knew the area well.
Had requested a top floor room with late afternoon/evening sun on...
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Stayed at the hotel between 20th/27th September. Lovely hotel, rooms, food, staff and location excellent. Two (2) large buildings joined by a long covered walkway. During the day up until 6pm not a...
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Came here with our daughter & her partner for a well needed break. Check in was easy & efficient however the directions to our rooms were a bit vague. We ended up being helped by a member of the...
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I adore this hotel! Amazing experience from start to finish. The rooms a decent size with the option of either a fan or A/C. The bed is one of the most comfortable I have ever slept in. Would have...
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If we could rate out of 10 we would have given 7/10 but we felt that the fabulous weather this week deserved some credit. Although out of the hotel’s control, their policies of complementary water...
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I am here right now and couldn’t agree more with the review by devlinryan!!
Such an expensive disappointment and I am not picky and I would eat anything but I struggle in this restaurant confusing...
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We have just returned from an 11 night holiday at this hotel and I have got to say I've never stayed at a more hit and miss and inconsistent resort in all my years of going on holiday. This is a...
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Our room was spacious and everything we needed, could do with a kettle as we always wanted a drink to relax with on the balcony or a cuppa first thing in the morning due to us being quite a walk to...
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We stayed at Riu Paraiso from August 27 - Sept 3 2018 as a family of 3 (myself, my husband and our 10 year old daughter).... we booked through TUI and for the money we paid (under £1800), we could...
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Just got back from this lovely hotel, everything was as good as our last visit. The place is spotless, the food is quality and the staff are really friendly and helpful. Good beach which stretches...
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Check in was easy one of our rooms wasn’t ready but no matter we went and had a spot of lunch and then it was ready. This hotel was very nice; please don’t listen to the mourners while we were there...
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Pros:
Spotlessly clean everywhere, near to beach, lovely area, rooms tidy and well kept, food was hot and a lot of variety to suit most. Most staff friendly and helpful.
Cons:
Needs a refurb in...
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Stayed from the 4th to 11th September lovely hotel, very clean. Room was on the side of main hotel, which was nice and quiet looking out on the tennis courts. Food very good always nice and hot, and...
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We visited this hotel again 3rd time and we just can't fault it, the staff are amazing so friendly and always willing to help, the food is great and we love the location, can't wait to return in...
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One week back from your hotel and it’s well missed however we would like to thank all staff for making our stay so perfect .We requested a high up room and we got it the hotel is spotless all staff...
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An easy, fun place for a holiday! Close to the airport, very near to a large beach and not far from the centre of town! Staff are very pleasantt and the animation team are brilliant - so...
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My Husband and I have just returned from a weeks break away and had a great time. We wanted a relaxing break as this was our wedding anniversary and a few places to explore, This was perfect for us...
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Myself, Mum and Sister have just returned from a week at Riu Parasio.
Firstly I was returning to the hotel after an excellent stay last year. On arrival we was greeted by Bruno on check in. Check...
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We stayed at the Riu Paraiso from 23rd of August to 6th September. This was our third family holiday here - 3 adults and 4 children aged 6, 8, 10 and 15.
We requested a room with a walk in shower...
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We have recently returned from an amazing 12 day stay at the Riu Parisio.The hotel and grounds were spotlessly clean and the staff were very friendly and attentive . There is a main dining area and...
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Had a fantastic time visiting the riu hotel in Lanzarote.
The hotel is two massive hotels that are connected by gardens and a wooden bridge. The hotel is kept immaculately clean. The staff work...
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Stayed here several times ,we go late in the year,for winter sun ,
Hotel is spotless the grounds well kept and found the staff very efficient and polite. The main dining room can get a bit...
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Wonderful,hotel,spotless,great staff lovely rooms and great pool area ,always great food,snacks all day and till late ,plenty to drink,it’s all inclusive so all soft drinks,including hot ones and...
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This hotel is a lovely place to stay. Clean, comfortable and lots to do. The food was excellent and served most of the day and all inclusive visitors are definitely well catered for with on tap soft...
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We stayed 20/8 - 27/8, two adults one child.
This was our second visit to the hotel and won't be our last.
This hotel offers you total relaxation, and very hard working members of staff that ensure...
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A return trip to Riu Lanzarote was just as lovely as the first time four years ago. Food great always something for everyone, excellent room, location fantastic and staff so hard working and...
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We had contacted prior to visit as a result of my mobility problems and the hotel was exceedingly accommodating and gave us a room close to all amenities.
What an excellent decision to holiday at...
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We stayed here last year and all decided to come back again this year. It was just as nice - staff so friendly and helpful. There was even a rose left in our room to thank us for coming back. We...
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If you want to wind down and relax, this hotel is perfect. Don't really need to say alot as the other reviews say it.
Will be returning next year for longer. Lovely staff , we did go out for dinner a...
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Perfect hotel in a lovely location 15 minutes walk to Puerto Del Carmen
2 pool areas a quiet side and a main pool where the activities are going on if you want to be involved.
Rooms cleaned to a...
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Myself (29) and my partners family enjoyed a week at Rui Paraiso the last week of July. For a family with three children (5, 10 & 12) the hotel was great for everyone.
We stayed on the quieter side...
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We returned from a week here on the 8th August 2018.
The transfer from Arrecife Airport to the Hotel was 10 minutes on the Tui coach.
Once arrived we received a lovely welcome and check in was very...
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Firstly if you have been to a Riu hotel in Mexico or the Caribbean you will be very disappointed which is my biggest gripe with this hotel and the Riu chain. I booked this hotel based on my previous...
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Excellent hotel, friendly staff, excellent animation team.
10 min from the Airport
Room - we had a room in the main building, clean and standard. The bathroom had a bath with a shower (not a...
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This resort has something for everyone. The hotel is very clean and well kept, the staff are so friendly and polite.
We went all inclusive and that is everything from the pool towels, bottled water...
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Loved this hotel which is of a very high standard and well maintained. All of the staff are friendly, helpful and multi lingual. The entertainment team are especially brilliant. A special note to...
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Great sea front location, a mere ten minute ride from the airport.
Unfortunately, no hotel beach.
Two pleasant pool complexes, one with a swim up bar, a first for me, and really quite fun to...
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Big hotel, used to be two but this is not obvious and both sides are styled the same so won't really matter which side you are although the reception, dining (Inc specialty restaurants, Asian...
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1st day back from this wonderful hotel and missing it already! Staff were outstanding especially the animation team with a special mention for Martin and the Chief of the animation team(forgot to ask...
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We stayed in this hotel from 31/7/18 to 11/8/18.
Check in
Quick and only had to wait an hour for our room. As soon as we arrived we were allowed to eat/drink whatever we wanted.
Room
We were on...
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We (family of 5) have just returned from Riu Paraiso having spent two weeks here.
We had a fantastic time. It was our first all inclusive experience and have no real complaints.
The complex is split...
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