Certificate of Excellence 2020
Situado en Playa de Esquinzo, con magníficas vistas panorámicas al océano Atlántico, este fabuloso hotel es un destino perfecto para todos aquellos que buscan unas vacaciones tranquilas. Se encuentra a 95 km de la importante ciudad de Puerto del Rosario y a tan solo 5 km del pueblo marítimo de Morro Jable. Este establecimiento ofrece habitaciones atractivas y luminosas, con una elegante decoración, algunas de las cuales gozan de unas impresionantes vistas al infinito océano. El restaurante de la casa invita a emprender todo un viaje culinario. Los huéspedes pueden relajarse por completo en el exuberante y verde jardín o darse un refrescante chapuzón en la piscina de borde infinito. El complejo cuenta con instalaciones que se adaptan a las necesidades de todas las edades. El programa de animación y la piscina infantil harás las delicias de los más pequeños, mientras que los adultos pueden darse un capricho con un relajante masaje o charlar con los amigos degustando un delicioso cóctel.
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Cleanliness
Location Rooms Service Sleep Quality Value
Interested setup. Topping up card for electricity etc. Visited friends staying here several times. Liked the standard displayed in reception re:Covid safety. Body temperature scanner etc. Quiet...
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Stayed here for 4 nights in March ,we paid extra for adults only ( well worth it ) .You get to use adults only pools ,which are really chilled .Drinks great ,the beach is amazing .We walked into...
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Normally in March we have a Tui cruise but came here instead,so glad we did.
The hotel and grounds were immaculate,the staff always smiling and courteous from cleaners to management.
The food was...
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Just returned from a week in this excellent hotel where the staff had to deal with exceptionally difficult circumstances due to Covid 19 , without exception they worked hard to ensure that despite...
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Nice hotel especially externally - set in lovely grounds, spacious, well tended gardens, lots of greenery, plenty of pool-space over different levels. Runs alongside & above a stunning beach which...
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I've been to 20+ hotels over a 10 year period. This is, without doubt, the worse I've stayed in.
The trip starts with the process of signing a waiver relating to gastrointestinal issues. Needless to...
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We stayed for a week with our young family, and were impressed with the proximity to the beach and the views (although not a sea view from our room in block 3). The petting farm with Marco was a...
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Chipmunk island was the making of our holiday!
Beautiful to look at and the views are amazing.
We have the maintainence guy out 3 times on our first night. This resulted to us being moved rooms...
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The Hotel is set off from the main drag, the Hotel is kept very clean. There are ramps and lifts, so everywhere is accessible ,whatever your ability. This is my second visit and I had asked for the...
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Absolutely loved this place right from the welcome where we were served drinks whilst waiting to check in (nice touch). The food was fantastic( seem some negative reviews about the standard of food...
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I came to club jandia princess with my fiancé of 4 years and we loved most of the time here. The ONLY problem was the food. We had to travel out by taxi to get food as there was no option for us at...
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It is a lovely resort. The pool ( family side ) and the beach are very nice. Food is good too as in buffet style food( if you are gluten free, they make you special dishes for the entire stay, which...
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7 night holiday 11 to 18 February.
We were allocated a room overlooking the sea and near to the farm.
Room kept lovely and clean.
Food - good variety.
Used the children's pool - water warmer than...
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We had seven relaxing nights winter break in this hotel (8th - 15th Feb)
Good points:
• The hotel is nicely placed for beach days and lazy days on site.
• The layout of the hotel gives a lot of...
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Used to always go to the Fuerteventura Princess but as it’s temporarily closed thought we’d try the sister hotel next door. Everything very good apart from the birds stealing food from plates in La...
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Just returned from 7 nights all inclusive to this resort hotel on the southern coast of fuerteventura.
Things we loved.
We loved its location, perched above the jandia beach, lovely long sandy beach...
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My partner and I stayed for a week from 8-15 Feb. The weather was lovely, around 24/25° daily, although with clouds and some winds. The pools were not heated, which was a shame as we thought they...
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Hotel an facilities decent except for evenings no form of heating in rooms as temps drop it’s not very pleasant .nearly all guests saying same thing ,rooms pools restaurants all fine but need sort...
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Visited this hotel for a week from the 1st February. Booked a room in the adults area of the hotel (silver band). The adult pool areas never seemed to be too busy and sunbeds were always available...
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Where do I begin? The amazing staff, beautiful clean ocean rooms to the petting zoo.
First off food is what you expect from an all inclusive, although for the main pretty good. Felissa the...
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We stayed at this hotel a week ago and despite the hour journey from the airport it is well worth it. Our room was very clean and comfortable . Every area of the hotel both inside and out was always...
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Me and my boyfriend booked this as a cheap out of season holiday. We didn’t expect much but this hotel really exceeded our expectations. From the food to the amount of sun loungers and size of the...
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My partner and I with our daughter and her husband have just returned from a great two weeks at this hotel. Emailing in advance for rooms together and on a lower level on arrival is exactly what we...
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Had another great weeks stay. This hotel has the perfect location if you like to chill & walk along the beach.
Good selection of food & drinks, although I must mention we found the food at breakfast...
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My boyfriend and I decided we wanted a chilled break in November time of 2019, and both wanted to go somewhere we hadn't been before. We wanted somewhere all inclusive and chilled, so decided to go...
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My wife and I stayed for a week during the Christmas holidays. It is a large complex but so well designed it never feels crowded. There are always plenty of sun loungers and quiet corners. There are...
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Clean spacious room 9105,in adulds only section, quite with ocean view. The food was varied and plentiful, staff pleasent and helpful. Did the tour of Oasis Wildlife - excellent day out- lots of...
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Spent a lovely week over new year at this hotel. Check in was quick and easy, check in staff very pleasant and welcoming.
We were in room 7201 which had a partial view of one of the pools. Room was...
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I returned again to the Jandia Princess for two weeks over the New Year period. It remains an excellent place to stay, and I will certainly be going back again soon.
The location is ideal: one can...
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There are only 2 issues that we encountered on this holiday , the first is the check in takes too long , if they gave out paperwork on the coach it would speed up check in enormously . The second is...
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Jandia Princess is a lovely hotel, all areas are clean and tidy and the hotel staff were very accomodating - which was amazing when you consider that we stayed over what is their Christmas...
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this is a nice hotel, we stayed in block 4 with an excellent sea view. food was generally of a good standard with a good choice for breakfast and evening meal. lunch was a bit more disappointing with...
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Great place to visit had a wonderful time over the new year the meal was fantastic.
All in all a great place to go for a relaxing holiday.
Rooms were clean everything you need water hot . The...
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Really cannot fault this hotel Had the most chilled 10 days over new year in the adult area. Food was lovely and the buffet for New Year amazing and fire works Big shout out to the staff who went...
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This hotel is sure worth the long trip from Sweden.
For the basic all-inclusive deal you'll get very good food and also good vine/beer/drinks. Nothing to complain about at all!
The sauna area was...
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Had a good stay the week before Xmas
This was a fantastic bargain
We upgraded to a suite which was well worth it as the room we were given on arrival was a bit tired
The suite took the holiday to a...
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I stayed for a week beginning of December. The hotel is clean and comfortable. I enjoyed the food, although I felt the breakfast could be improved on such as a wider selection of seeds, nuts, dried...
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Perfect week trip to scape the cold winter and enjoy the sun by the pool or beach. Just relax and do nothing... of course there are some activities available. The hotel is all inclusive and food was...
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My wife and myself visited this hotel for a week from the 19th November. We had booked into the adult side of the hotel and we also upgraded to the black wristband for a cost of 12 euros per person...
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Best advice I can offer is this... do not book.
Banding is not clear- as an adult couple no access to adult sections which is 40 per cent of the hotel. This is a disgrace and rip off.
Food- is...
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We had a wonderful time at the hotel. We read lots of reviews before we arrived and we were a little worried after reading some of them. A few points below will hopefully help future holiday makers...
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We came here for a relaxing holiday for a week, we certainly got that according to the monitor on our phone. I'm writing this review on the last day of our hols whilst sat in the adults only area...
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Spent 4 days here after Fuerteventura Princess closed. Pleased to be allocated bright top floor sea view room. Hotel full but hardworking staff kept it spotlessly clean. Enjoyed Aufguss with bubbly...
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Loving our time so far great staff great hotel great food. No complaints at all, apart from maybe the kids pool could have a slide or something in it but apart from that the kids are loving using...
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This was our second visit to this hotel and we enjoyed it just as much despite a few problems. When we came in February it was quiet so we were upgraded on the silver band so we could order wine from...
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Arrived to this hotel 5/11-19 14:40 after an 80 minutes transfer with one stop, from the airport, on quite rough roads.
Lots of people on the bus, but check in was smooth with quite friendly staff...
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Just returning from a week at this hotel. Nice clean hotel with friendly staff. Food ok in main restaurant but a little hit and miss some nights,the breakfast was very good. Problem with the water in...
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We’ve stayed here five times so….
For those in a hurry:
✓ Nice food with plentiful and varied choice (if you can’t find something to eat from their spreads, you must live on tree...
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Just returned from this hotel yesterday. Unfortunately although I liked the actual hotel layout I will not be returning. The hotel is very understaffed. There are queues all the time at the bars. The...
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This was our 3rd time at the Princess so we were looking forward to a week away at a place we have grown to love. Sadly it was everything but this time. What was noticeable were the lack of staff and...
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We decided to take the grandchildren on a break and elected an all-inclusive.
The actual island of Fuerteventura is an eyesore so the transfer time of approx one hour is a bit boring.
However the...
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We got home one week ago from Club Jandia Princess (3 adults + 2 kids). From the beginning we were to stay at Fuerteventura Princess but due to the collapse of Thomas Cook our travel agency Ving put...
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My first visit to this hotel although I have been next door to their sister hotel for ten years running and this is my goto destination for an all over tan. The next door hotel is right on the beach...
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We stayed at the Club Jandia Princess from 12.10 until 19.10. We had originally booked to go away with TC but after the collapse booked this was a last minute deal to celebrate our anniversary...
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What a wonderful stay here at Club Jandia Princess, it was a last minute short break (but I wish we had stayed longer) What beautiful grounds, you couldn't ask for better.
It was a long journey...
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Absouletly beautiful hotel the grounds are so well kept 👍our room was very clean, staff friendly and helpful. The food was good something for everyone. The beach maybe a struggle to get to for...
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It is important to note this hotel is great and we would 100% come again, HOWEVER, there are a few things that definitely need improvement.
(something to note, if you get a coach transfer from the...
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We had a brilliant holiday here and it’s really hard to find any aspects to complain about.
The hotel itself is lovely - it’s well laid out and clean, and a very pleasant place to be. The views of...
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We have been to AI hotel around the world for over 20 years and this was the worst we ever stayed in.
It clearly does not deserve 4 stars, 3 at most.
Totally understaffed. Tables were not cleared...
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This was our second visit and our last. We holidayed here October 2018, and returned October 2919. What a difference a year makes. Slow checking in. No welcome drinks, or any kind of welcome...
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We arrived late last Tuesday tired and had a long day. Check in was quick and efficient. We were upgraded to the silver wrist bands complimentary (was our honeymoon) baring in mind it was 11:30pm...
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My boyfriend and I stayed here in October and paid for the adults only package.
Positives
First of all the weather has been amazing, lovely and warm in the day and a nice temperature to sit out in...
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We had an amazing time at Club Jandía Princess last week. I just can’t understand the negative reviews?
Firstly, the food was amazing! It only becomes repetitive if you’re a fussy eater. They have...
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we have just returned from jandia princess the hotel was excellent in every way
we booked a premium package well worth the upgrade for room, premium drinks, and the adult only areas. staff very...
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First the negatives. There aren't any!
From first arriving to yesterday couldn't have asked for anything more. I read many reviews before we picked the Club Jandia Princess so was a bit concerned...
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Our recent holiday to Club Jandia Princess has left us with treasured memories, the weather was fantastic, the reception staff were very pleasant and helpful, the hotel is very clean inside and out...
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Arrived late in the evening, and the hotel opened the restaurant for us. On arrival we were given a glass of cava which was a nice touch.
Hotel clean and bed comfortable. Things in the room: air...
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Myself and my wife have been going to this hotel for the past seven years and we are always impressed with the service plus all the staff there are always very pleased to see us and greet us with a...
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This is the strangest hotel we have ever stayed in. Daytime great..night time...dreadful!
We booked through TUI all inclusive- this bought you a Silver Band.. this is not all inclusive. This gave you...
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So, a tale of two halves. Family and adult with very clear separation and some communal areas. On the whole works very well even on the beach. We were adult only silver band which only entitles you...
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visited this hotel for a week's holiday. was very impressed. food excellent. clean rooms. staff friendly and helpful. pools beautiful . only small thing was the adult swim up bar pool was a little...
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We stayed here April 2019.We arrived late to the Hotel,hotel put on a cold buffet for us which was ok.rooms were nice included a kettle and tea/coffee making facilities. Pool towels are included.The...
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My fiancé and I have just returned from a week here booked through TUI. Overall holiday was OK, we have experienced worse but also better.
Room - spacious, clean and in good condition. Shower varied...
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Air con in all three rooms we had didn’t work. Barely gets the room temp to 25c we had to leave windows open all night every night.
TV has one english speaking channel two of the three tvs couldn’t...
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Just come back from a weeks stay, We thought this was a great resort, there were 4 of us adults two of 19yrs, the introduction with Chris the TUI rep there was the best we have had, very...
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This is a beautiful resort with an absolutely stunning beach. I emailed the hotel 2 weeks before the trip advising them that I'm a vegetarian . They responded by confirming that there were vegetarian...
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Wasn't sure what to expect at this hotel after reading some of the other reviews. Some said the staff weren't friendly to the English and some said they had to queue ages at the bar. Others said if...
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Right where do I start !! It’s currently our last night In the hotel been here a week what started off as promising hotel slowly turned out to be a nightmare!! I came away with my two teenage boys...
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Stayed in mid September weather was good for time of good for time of year!
There is different bands which entitle you to different things.
Standard, adults only and premiums.
We only had...
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Stayed 14-21/09, All Inclusive, Adults Only
This was our 5th visit to the hotel &, as such, I didn't bother writing a review last year as not a lot had changed - it was still the same great hotel we...
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We have just come back from a one week stay at this hotel in the adult only section. Overall we had a lovely relaxing holiday. I struggle to walk too far and was very grateful that the hotel met my...
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Just returned from a week stay at this hotel. The hotel is in a beautiful location overlooking the sea with various pools and lots of sun beds so there isn’t a rush. It’s handy having a supermarket...
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Club Jandia Princess
Located approximately an hour and a half from the airport, the transfer was smooth and the bus was air conditioned. The driver was superb at navigating all the wonderful...
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This was my second visit to the hotel and was pleasantly surprised to find that they were running a promotion and was upgraded to a black wristband on arrival. Thanks. I chose this hotel as I like to...
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If you like a large clean all inclusive complex with separate facilities for families and adults with access to a great beach this will suit. The island itself is like one big volcano and the resort...
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Just back from our 6th visit to this hotel, and have the 7th booked already!! Fantastic weather, only one member of staff not so friendly, so many staff with familiar faces that were happy to see us...
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Great staff, clean rooms, and the staff from Inspira fitness body and mind, Ziga, was taking care of us in a ritual sauna......very relaxing.
If you are staying at the hotel please make sure you...
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Just arrived back from an amazing stay. Myself and my wife stayed here for a week, celebrating our silver wedding. We stayed in the adults only section, which was great. stayed in room 7101. I...
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This is a nice hotel which is divided into family and adult only areas. This works well as adults who have come on holiday without children can enjoy peace at meal times and when sun bathing.
The...
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This was a beautiful hotel and the staff were friendly & efficient
The adults only area are perfect if you're travelling without children
Bit of climb back up from the beach but worth the effort...
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Stayed here with my two children 16 and 12 for 7 days and booked through tui. Sorry to say it was such a bad stay. Hotel is at best a 3 star hotel. No nice way of saying this but if you are Spanish...
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We Went here for 11 nights for our summer holiday with our daughter, we were unaware of the banding system when we booked, we booked an ALL INCLUSIVE holiday, when we arrived we were given our blue...
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Too many rude guests (not English)
One rule for them, one rule for us.
Staff are rude and shout at guests.
Long trouser policy.... absolutely ridiculous. Could understand if it was in the a la Carte...
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Beautiful hotel and perfect holiday from start to finish, I was so happy with our choice. Bit confused to start with regarding all inclusive but you soon realise where everything is/what’s on offer...
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Have recently returned from a two week holiday (myself, fiance and two kids - 6 & 9) at the Club Jandia.
Hotel desperately wants to be a 5* but just about sneaks a 4* for me.
TROUSERS
Make sure you...
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I am here with my wife. Arrived last Wednesday evening, and here until the 4th September.
We paid extra for the adults area so over £300 more with Thomson.
Lovely room, very spacious, and excellent...
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We had an amazing 2 weeks here, quite simply the best family holiday we've had. The hotel and all of the facilities are spotlessly clean, the staff are all helpful and welcoming, Animation Team and...
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The hotel itself is lovely! If you are staying in the adults only section of the hotel you have two more pools to choose from, one with a pool bar and the other a zen pool where you can help yourself...
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Jandia Princess is a fantastic Hotel with clean rooms, a great sea view, best food a lot of choice and variety, nice and helpfull staff and great entertainment every night. The animation team...
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Just returned from the Club Jandia Princess and have had an amazing stay.
The hotel is in a beautiful quiet area which was just what we wanted.
The hotel itself is lovely. The grounds are kept...
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Overall we had an amazing time. Some good and bad points, but we are defiantly taking incredible memories home with us.
Improvements;
- The external doors when leaving the hotel grounds...
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Me & my girlfriend came for our first holiday together & it was gorgeous! Fuerteventura is a beautiful place but definitely the windiest Canary Islands, jandia id ideal if you’re looking for a more...
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Booked a week at the Club Princess jandia Hotel fuerturtura last minute in June.
We had a lovely week hotel was clean and the staff were lovely. Food was excellent with a lot of choice. The only down...
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This holiday was one to remember! Had the most amazing time. The scenery is beautiful, the beach and pools are amazing. There isn’t much to do around the hotel, however me and my boyfriend took part...
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Me, my wife and son (7 years old) stayed for a week and as soon as we got home we booked another week for next year. It was the perfect holiday for us. The pools are very child and adult friendly...
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My boyfriend and I have just returned from a 2 week stay and it was so relaxing and perfect.
We stayed adults only so I can only comment on that and not the family area.
I read some reviews about...
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Just returned from the hotel and the stay was excellent, friendly staff too even when we had to get our keycards re-activated because they were put too near to mobile phone . good food (apart from...
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We just Come back from here lovely place to stay views over the sea amazing was very windy even though quite hot by the afternoon but cold in the mornings
We upgraded our bands to Black to get the...
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We traveled as a family party of 19. Staff at this hotel go above and beyond to help, yes there are the some grumpy staff but the majority are very nice.
The entertainment staff are fantastic at...
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Fantastic and briliant place... beautiful views...fantastic staff...great food...briliant entertainment...Lion King was the best one.. nothing else to say just Thank You for fantastic holiday...don't...
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I I have just got back from staying here and I cannot wait to come back. Our room 3306 was in a gorgeous location in the family area where we had a sea view, the room was so clean and was well...
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Me and my Giirlfriend spent our first holiday together here, the pictures of the hotel looked amazing and it had great reviews and our stay here met all of our expectations. We were greeted by very...
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Sold as a 4* (was downgraded from a 5* a while ago) prob 3* would be more accurate. On day 4 of a 7 day holiday as I write this!
Not a family hotel or an adult only yet trying to do both and failing...
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We are just back from the best family holiday at this hotel. The hotel was spotless (cleaning staff work very hard) , food is amazing and staff friendly. Special mention to Marco at the animal farm...
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Really great hotel, rooms clean and amazing views from the room. Very windy though, so bring clips for your towels in the day and drying overnight! Black wristbands get you the best mojitos ever and...
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Not enough staff food terrible had to wait 20minutes to get a drink the rooms were terrible and tired it is second class and tui didn’t want to know will never go with tui again not a patch on...
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Sold as 5*, downgraded before arrival to 4*, 3* at best
Overall: 3* & all-inclusive with huge asterisk: be prepared. Potential to be much more, but like-for-like, better value for money...
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Cannot praise this place enough! Easily the best resort I've been to by a mile and made for a memorable trip. Staff were great, very helpful and the place was well-organised from check-in to...
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We last stayed at the Jandia Princess hotel in 2015 and although it was good then, it has improved considerably since then. We have stayed in 6 different hotels on Fuerteventura over the past 12...
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We went to this hotel in November 2012 for a week and decided to try it again for our main 2 week holiday this June (12-26). We were not disappointed ~ the stay was much better than last time as lots...
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Booked a late minute cheeky week after the awful British weather put pays to a UK based holiday. The journey to the hotel from the airport is lengthy & the check in process once at the hotel somewhat...
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Went for a week all inclusive and absolutely loved it.
There were several pluses and only a few negatives which I'll aim to summarise here for others thinking of going.
Upon arrival we had to wait...
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After meeting Marco my daughter Jessica begged to go to see him and the animals every day.
The animals are clean and well looked after.
Marco is friendly and very knowledgeable.
He was fantastic...
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Beautiful place in a beautiful location. As with anything you get what you pay for but this was definitely value for money. There is no lift to the rooms so maybe request a ground or 1st floor. The...
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Lets start with the good things!
- There was a good variety of pools, perfect for couples, families & friends, all with plenty of sunbeds so were never left without a sunbed or having to race down...
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We were there with my family and friends and we are really disappointed.First each of the staff does not speak English and this makes communication very difficult.We had in our room many big...
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We came here for a week , we had a beautiful room which was cleaned daily , cannot fault the cleanliness of the hotel at all .
I would say that they are wanting it to be more of a adults only hotel...
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I went with my two children and parents accommodation with connecting rooms which was ideal and close to everything (block 2) The hotel is very beautifully planted out clean lots to eat and with a...
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Nice hotel with a good range of facilities to meet requirements of visitors of different ages and nationalities. The only slight negative would be service at the bars could be slow at times with...
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We started our first night in block 3 and unfortunately found that there were quite a lot of cockroaches in the block and we had 3 in our room on arrival (one actually in our bed!). We requested to...
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Hotel itself is stunning new and clean, the team at the reception is a bit slow and not able to acknowledge you, they keep you waiting without greet or looking at you neither giving you a sign of “I...
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This was our first all inclusive holiday, We are a family of 4 staying in a double and twin room in the adult only area. The rooms were lovely and clean and cleaners came on a daily basis supplying...
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This is our 3rd visit to this hotel 👍😎
We would highly recommend this hotel, all the facilities and the staff are very friendly and helpful, nothing was too much trouble.
The adults only areas are...
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We have just arrived back home ,lovely hotel,celebrated my father's 80th birthday ,weather windy for 3 days ,but after that very hot .food ,drink and warm welcome from everyone at the hotel ,we shall...
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This has been one of our favourite visits of the holidays we have had. Situated in the southern tip of Fuerteventura, the Princess hotel is a delightful place to stay. There are two hotels of theirs...
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Travelled with TUI,(wont use any body else) check in fast,flight on time,both ways.Check in at hotel,late in the evening,smooth,and drinks passed around by staff.Upgraded Black band,nice touch,Cases...
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The good bits, lovely elevated setting, especially the lunchtime view over the sea, pleasant airy reception, attractive blocks of rooms, nice pool area with lots of beds, kettle etc in room and water...
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The two of us booked and stayed at this hotel in February for a week.
What a great find and will be returning.
The food, cleanliness and helpful staff everything was perfect just what we...
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Currently still at the hotel , we’ve been here from the 29th May and honestly I don’t have a bad word to say.
We arrived at the hotel at about 10:30 in the evening, check in was very quick. We got...
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We stayed in this hotel from 18th May for one week and it was truly the relaxing holiday we had imagined. Firstly a mention to the staff who are absolutely fantastic and work so hard to keep the...
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We visited this hotel starting 14th May for a week. There are mostly good points with a few negative.
Hotel and Room - it's a very clean hotel and the staff are so friendly and helpful. The hotel...
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A decent 4-star hotel situated in the Jandia peninsular. The rooms are very clean and comfortable, and tastefully decorated. The staff were all very friendly, and the views over the bay were great...
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Firstly Location. The hotel is situated in the south of the island which we picked because we wanted to be a bit out the way and get some peace.
As a couple wanting an adult only holiday we picked...
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Check in and welcome with meal even though we was late arriving.
There was a safe in our room that was free of charge to use.
We was given a black armband that gave us premium drinks.
The room was ok...
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A wonderful Setting, Overall we have had a wonderful time here I really can’t complain, Great value for money, just a few things room for improvement.
our room in the Adult only section was...
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we are here now. this is a lovely resort and despite it being our 3rd day we are already saying we will come back here. its a little bit of paradise.
the food is good. plenty to choose from. the...
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Food-This hotel caters for families and adult only,their are separate seating areas at dinner in the main restaurant.The food was better than average with a variety of different dishes being cooked...
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Visited in March and was probably the wrong time of year. Very overcast and extremely cold wind for most of the time. The hotel is much too isolated for our liking. Apart for 2 beach bars there are...
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This is probably going to be a long review, so if you don't want to read it all, we had a lovely holiday and we are hopefully going back next year. Try and ignore the negative reviews, you can't...
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The check-in took a long time as it was a full coach. The staff were under pressure. We were given scant direction and sent off with vague information. We eventually found our room up 4 flights of...
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On arrival, there was quite a queue for check in. It did take a long time, but staff handed out some bubbly while we waited. We got upgraded to black bands, which meant premium drinks, and allowed us...
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Quick check in on arrival in an efficient manner, and very happy with room allocated on arrival.
Loved the Chill Out bar with minimal queuing during the day with service with a smile.
Also loved...
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A great week from start to finish. On arrival a lot of people checking in but reception staff processed everyone quickly. Throughout we really appreciated how hard every member of staff works and how...
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It was our first ever family holiday and we have two young children. The staff were very friendly, helpful and so nice to the kids at all times. Great pools and food. Entertainment was also great...
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Visited this hotel in June last year, such a beautiful complex. Rooms were lovely and clean, and maid service was great. Food was nice, good variety. Pool area was really nice and pool a good...
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We recently had a 7 day holiday & the hotel is excellent - quite a distance from the Airport - in a quiet location (which suited us)- there is a large supermarket very close & a small shop & market...
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We stayed in this Hotel for a week early April 2019 .... and what a fantastic week we had .... I really don't understand some of the reviews on here and I think people need to 'get real' and 'get a...
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We wanted to try Feurrventura as we've never been . The hotel is located in southern Fuerteventura and took Long transfer from airport. But the hotel is realy Nice in great location, with so Nice...
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Just returning home after a lovely week at this hotel. What can I say it’s the best all inclusive hotel we’ve been on. We stayed in the upgraded couples section and it was faultless. The food is...
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We arrived at the Jandía Princess on 10th April for a week’s Family Holiday.
Check in was fine and we only had an hours wait for our room, which gave us the opportunity to have a snack for lunch by...
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We stayed at the club princess hotel from the 1 to the 8 of April, albeit the weather could have been a little bit better ( quite cloudy with rain ). The hotel was all-inclusive. And the food was to...
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TL:DR
Overall a lovely holiday was had by us both. A few tweaks here or there and, for the money, this would have been a five-star review. If you have realistic expectations, you will not be...
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One of the best holidays we have had.
The food was fantastic, lots of options, a different theme each night and it was nice and warm.
The beach was a short walk away, down some steps and then you...
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beech was rubbish and really hard to get to down a cliff , there was next to no entertainment at all except an odd singer at night, probs as it was January , food was fairly good , nudist area was a...
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1 week of complete relaxation.Overall a great holiday
Arrival -We arrived quite late in the evening so tired and Hungary on arrival.The check in process was a bit of a long process which involved...
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Just returned home after a wonderful relaxing stay at the Hotel Club Jandia Princess. We were looking for a relaxing, quiet holiday, and this fitted the bill exactly.
Arrival - We arrived late...
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On the morning of our holiday and during the journey my wife was quite ill and on reaching the hotel went straight to bed. I took the opportunity to get my bearings around the hotel and gardens. In...
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We booked this as a bit of last minute winter sun - quite a long transfer and would have been nice to be greeted with a welcome drink but checked in and where given directions to out room in family...
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Just returned from a week in Club Jandia. The view around the hotel is beautiful and we stayed in block 7, second floor and had a partial sea view.
The pools are beautiful, the one with the...
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This was our second visit to Jandia Princess as we first came here four years ago, but I don’t think we would come back again for a third time.
I’ll start with the good parts first:
•The views! The...
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Returned home from the Jandia Princess hotel 2 days ago, and i must say it was a lovely experience. Staff were ever so friendly and helpful at all times, hotel rooms were lovely and clean and the...
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I stayed here in Feb 2019 with 3 friends. Our rooms were very clean & spacious with a nice balcony area.
The food was nice & there was plenty of choice. My favourite had to be the breakfast- would...
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I had high hopes but they were sadly not met. Perhaps I've been spoiled by the Sensatori and Sensimar resorts. Yes they are more expensive, but fully justified in comparison of a 1 star...
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Just returned. Hotel is set in beautiful spotlessly clean well maintained grounds and set on a beautiful beach. The room was spacious with lovely views,the bed was comfortable and a nice touch having...
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3rd time we have stayed here and once again it didn’t disappoint. Clean, friendly with lovely views. The food was lovely, a bit repetitive but always get that in all inclusive hotels. We stayed in...
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In need of some TLC, we decided to book a week at the club jandia princess. What’s not to like. The grounds are lovely, the staff really nice and helpful. Our room was very spacious and cleaned. The...
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I can not praise this hotel enough. My husband and I have been here 3 times in the last 12 years and loved every visit. The hotel is still as clean and fresh as it was all them years ago. This time...
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We stayed here for my birthday in February and this was one of the best hotels I have ever stayed in. There is literally something for everyone! We had 6/7 days of amazing sunshine and the views of...
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Just arrived home from a lovely week in Jandia Princess Fuerteventura. What a lovely week at this wonderful hotel . This hotel has the most amazing views over the Atlantic Ocean , gardens are very...
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Stayed here for one week in February. Absolutely amazing. Staff were so friendly and helpful. Rooms are well maintained and spotless. Always a very good selection of food at every meal. We had a...
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Ok, so we were so pleasantly surprised with this hotel & the weather. I always research our holidays for good reviews, good facilities, great value etc etc. This time I based it solely on...
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We recently arrived back from this hotel and all I can say is wow. We are travellers who go on about 6/7 holidays a year and this blew us out the water . Very friendly staff in all departments and...
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Four of us came here in November 2018. We all had a brilliant time. Luckily, the weather was good and we did some swimming in the sea. Food was amazing, there was something for everyone...
There is...
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The rooms are well furnished, and cleaned to a good standard each day.
Always plenty of sun beds , but the hotel was probably only half full..
You get the impression that the hotel is understaffed...
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Stayed at this Hotel in 2004 and revisited in February this year and were not disappointed in any way. We booked to stay in the adult section and the Hotel was very clean and well maintained...
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Just returned from our second visit of this hotel and loved it more this time. We first went with our son when he was 3 years old and he enjoyed so we thought we would try it again now he’s 6. Never...
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Lovely clean hotel. Excellent hardworking staff. Really enjoyed having the adult areas. I would have given 5* , but the food was very disappointing, certainly not up to the standard of all the rest...
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Just returned from a great week at the Club Jandia Princess Resort.
Having read through the reviews our expectations were quite high and we weren't disappointed.
Like most quests this time of year we...
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This hotel is absolutely amazing !!its a must go to hotel the staff are exceptional in their service to you they cant do enough to make your stay more pleasurable. jean luis from the bar pool is...
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I had a fantastic week at this wonderful hotel with my Wife in February 2019. We didn't expect much but we were most impressed with the service and attitude from all the staff at the hotel and the...
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Would recommend this to adults and families alike. We stayed in the adults only area which was quiet but not to far from the main facilities. The "chill-out" pool and bar were just that...
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We had a week in this hotel in mid February and it was lovely to escape the cold weather at home and relax by the pool and on the beach. We arrived at about 1.30 and were told our room would be ready...
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A quiet location in the south of the island next to a long sandy beach accessed down a flight of steps sets the scene for this hotel. Our room in the adult only section of the hotel was adequately...
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Stayed here in January and the staff were wonderful. Our sea view room was wonderful and gave great views. Biggest negative was that many things were closed and the pool was unheated, but that is too...
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We went to this hotel the 6 feb , we arrived around 230pm , we got room 7202 we were next to everything and could see the sea .we made our way around the pools and the adults swim up had such...
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I stayed here for one week in the middle of feb. The hotel was in a beautiful location and had the wow factor stepping into the fabulous reception area. As there were many of us on the coach the...
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Like a few other reviews there was a niggling doubt regarding this hotel but all I can say is ‘WOW’. This hotel did not disappoint in any way. We were late arriving so reception had quite a queue to...
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How do I start. We've holidayed in Fuerteventura a couple of times previously so we know what to expect. We booked this hotel only a couple of weeks before we went. We cannot fault any aspect of this...
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We upgraded the room to include a suite with sea view which was well worth the cost increase , the staff here are very friendly, food offer was varied, spotlessly clean would definitely go back at...
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Just returned from a weeks stay with my husband and lucky with tb weather. Really enjoyed the week the gardens are beautiful, great walks along the beach, rooms clean and bright and staff are really...
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Just Got Back From A Week At Club Jandia Princess It Was Fantastic!! Weather Was Beautiful.. Hotel Was Stunning... Lovely Views.. Very Short Walk From Beach... Beautiful In The Sea, Can Also Feed The...
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Visited in January, unfortunately the weather wasn't great but still had an enjoyable time here. Location is lovely with beautiful views. The staff in the resort are really friendly and helpful. Room...
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We stayed here for a late deal AI winter holiday and I was pleasantly surprised after reading some reviews.
The hotel is nice and clean, this is due to the hard working staff.
The food was good...
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Still here on holiday
We were almost put off by the reviews but we booked it anyway.
It’s a lovely resort
Accomadation is nice
Food is good
Lunch is the best and has great views of the lovely clear...
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Having returned home after a very relaxing week in this hotel. I cant fault it, for us it had everything we needed, adults only pool area, adults only dining area. Attention to detail in all area...
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Upon arrival to the hotel, we were greeted with a glass of bubbly and as a very nice touch and unasked, they brought a San Francisco over for our daughter, which was a fruity non alcoholic cocktail...
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Transfers from the airport with TUI were very efficient. Slight queue for check in, however, given a glass of cava and forms to fill in whilst waiting. We were upgraded to the premium all inclusive...
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I am sure this hotel has been stunning in the past but now feels a little tired and shabby in places The furniture in the bedroom was torn and just let’s the hotel down The staff are excellent very...
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I've just got home from a fantastic week at this beautiful hotel and would definitely return next year!
Check-in: As this was my first time holidaying alone and I am in my early-20's, I was a little...
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We arrived at the hotel at 2 pm after a good Tui flight with very good service from their reps. On arrival we were greeted with a Prosecco. After completing the check in details we were given a map...
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We travelled as a family to this resort and have recently returned. It was good value for money for the great deal we purchased through TUI and would be more than happy to return. The main highlights...
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We have stayed here 4 times now and have enjoyed every trip. Found the food to be a bit repetitive but that seems to be the case in most AI. Both myself and my husband prefer to spend the day on...
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Seen many reviews about this hotel.
Food not the best we've had ,but you will not go hungry. The hotel is fantastic . It's very clean, the pool areas are immaculate as are the other areas. Will be...
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I stayed for two weeks over the New Year period. It was my fourth visit to the hotel, and I enjoyed it as much as ever. The location is great - just a short walk down the steps to the beach - and the...
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We flew out on 1st January. Long que at check in but were given cava whilst we waited. We were in Blook 3, top floor with amazing sea views. We requested interconnecting rooms with my brother and the...
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We booked a cheap week away in January for some sun.
The weather was perfect with no rain for 7 days and hardly any clouds.
We have previously stayed next door at the fuerteventura princess.
I...
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Back from a weeks trip here, first thing to note, it definitely is not a 4 star hotel in current standards (which is probably why our expectations weren't met).
Pros:
Lovely grounds and...
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The hotel is in a lovely location rooms are clean as is the whole hotel pools are lovely though some are not heated even though they say they are the real downside of the hotel is the food breakfast...
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Really loved the hotel and in particular the area it is located. Lovely beaches, great walks. Hotel facilities very good for the money. Adult area was a good choice. Non branded drinks were ok and I...
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Great hotel with clean rooms and lots going on. Anika did some great yoga and fitness classes as well as some very relaxing sauna rituals. The massage team was also very good. A great week away in a...
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We were very delighted by the friendliness of the staff and the quality of the service. Very friendly atmosphere and animators were talented actors as I could say and made every evening very special...
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Hotel ok, food ok, hotel a little dated and we have found ourself in a ground floor room therefore plenty of noise from rooms above, also a little put off by being allocated an interconnecting room...
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We booked a room in the adult section and had a lovely large bed and fantastic sea view. Everywhere was kept very clean. Plenty of sun beds. We were upgraded to black wrist bands which meant we had...
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We were a family & friends group of 7 who came here for a weeks holiday on 15th December.
The whole resort was spotlessly clean and well taken care of and the staff were friendly, helpful and...
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I loved the hotel and frankly was desperate to stay. One of the main reasons was the fantastic fitness program in the adults section. The classes were very beneficial and led by Annika the fitness...
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Myself and my partner visited the jandia princess for some winter sun. It is a lovely hotel in a beautiful setting.
Rooms: We booked a room in the adults only section of the hotel. We were first...
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Just returned from a ten day stay. Like some earlier reviewers, I was a little worried about the negative comments; however, my fears were also unfounded and I wonder whether some of those negative...
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A few positives and negatives
Positives
Given black bands when we arrived as it was Christmas which meant premium spirits and access to gym and adults only area.
Staff were great and very...
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Have visited in December for 10 days holiday and not sure how it is during full season but get a little disappointed unfortunately.
Firstly arrived in the evening due to afternoon flight - no one to...
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This was our third stay at Jandia Princess and we have been very happy each time.
The staff are amazing and couldn't do enough to make our stay great. They work so hard yet always manage a smile and...
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Really fantastic hotel. Staff excellent, happy and can't do enough. The evening entertainment is great. Especially the duo aquanote Katka a Rafo. Great choice of meals and drinks. Really enjoyed our...
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Dontcha just love it when a holiday ticks all your boxes! We booked this superb hotel for the first week in December - a quick getaway before Christmas - and weren't disappointed.
The hotel was...
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Just returned from a week here. I cannot say anything negative about it. Weather was fantastic, much hotter than we expected. The staff are very friendly and the food is plentiful and excellent...
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A short break for a bit of sun. Definitely not disappointed as temperatures around 23’C and 24’C and everyone welcoming and friendly. The Adults only area added to the break, you could also visit the...
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Was dreading going after seeing some of the reviews. But no need to worry everything great. Check in slow but you've got forms to complete and information given but are handed a nice glass of bubbly...
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Just returned from a great week away! (Even allowing for some rain!)
This is my second stay (was here last year but forgot to post a review)
I can honestly say the reviews that are negative are...
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We had been to this hotel many years ago but we had then gone to the Feurteventura Princess.
However we were glad that we had gone back to the Club Jandia Princess. It is now much brighter and airier...
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Having spent a sleepless night worrying about the negative reviews on this hotel this is an attempt to reassure people that it is probably the best all inclusive we have ever stayed at. I don't...
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The rooms are modern but tatty. The food is awful but there is quite a lot of choice.
The food is also cold and the meat (mostly chicken & lamb chops) are tough.
All the outside areas are lovely with...
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Lovely hotel. Very friendly and hardworking staff. Good selection of food for both carnivores and vegetarians. Particularly enjoyed the a la carte meal at La Choza which was presented beautifully...
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My wife and I stayed here over the October mid-term break. It is a large complex but so well designed it never feels crowded. There are always plenty of sun loungers and quiet corners. There are five...
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What a wonderful resort! We had an amazing time and couldn't fault it, although I do agree with the previous reviewer regarding a certain bar man in reception being a bit short. Lots of pools to...
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I really did not want to write a bad review about this holiday. But in the end a few things fell below par.
We only paid £1000 for a family of three to stay here a week including flights(2 adults...
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My husband and I visited from 7th-14th November. The hotel was lovely, clean comfortable, in a nice position overlooking beach, with a nice pool with heating and beautifully kept grounds. The...
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We like to stay at this hotel, because the adult part of the hotel is very peaceful and we got a very god room with very beautiful view over the sea. The area is very nice. Also good with the big...
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We stayed here for two weeks during the half term holidays with our two children.
Firstly the room:- I had emailed the hotel to ask for a quiet ground floor room, we stayed in block three and had...
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We stayed in Room 7105 (Adults only area). It was peaceful, clean and kept that way for the duration of our stay. We like this hotel because it has clearly defined adults only areas as well as a...
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Hotel was in a beautiful location on the hilltop over looking the sea. Few photos added around the pool. Facilities are okay, bedroom clean etc.
This hotel is understaffed! Always a queue at the...
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After reading some very conflicting reviews I was a bit apprehensive. ... but a lot of comments seemed out of place.
Yes checkin was busy, but with a coachload all trying to check in what do you...
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We’ve always loved this hotel, but after our fifth visit in six years, it’s now beginning to show it’s age. TUI still rate it as 4-star and surprisingly the hotel responses to other tough reviews on...
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Me and my Husband stayed at this hotel during the second week of October as a joint honeymoon and 40th birthday celebration. It was nothing short of perfect!
The staff are amazing, extremely...
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We have been here 6 years ago. We opted to return for an affordable all inclusive touch of warmth and relaxation during half term. As a headteacher travelling without children I appreciated the...
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We stayed at Jandia Princess in Fuerteventura. It was a lovely hotel with lovely views. There were several pools and the spa area was nice too. The food was lovely in all the restaurants. The A la...
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This was our fourth visit because we've loved it here since our first visit in 2013. This time, just a few niggles, really.
I'm sure on previous visits, the adult chill out pool was just that - a...
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Check in was easy, and we hadn’t realised that booking a suite in the adult area automatically allowed us a black wrist band, so a bonus for us! What can I say about the suite?! FABULOUS! Highly...
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Just returned from a 10 day holiday, had a great time , special thanks to the chill out bar staff , they made our holiday , Jean Louis , was lovely , they all were but can't remember their names...
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Just arrived back from a holiday in this hotel we had a wonderful two week's there, hotel,accommodation,vast selection of food and the staff where fantastic could not do enough for you we paid for...
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Well, this year, we where for the 3th time in this Hotel . The last time was 2 years ago.
We stayed in the Adult section in building 9, which has a great view on the ocean.
The Hotel, the room and...
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I booked this holiday package through TUI and was a booked a month before so took a chance on the location and hotel.
I didn't really look at the negative reviews as people often have different...
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I read previous reviews before booking this holiday for myself and other half!.
We didn't see the need to upgrade to the silver bands (5 euros each per day) which allows you into all the adult areas...
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We are still here and go home tomorrow, we stayed for a week. We were a bit worried about coming here at first due to the reviews. The hotel has a large reception with beautiful views. We found the...
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Club Jandia Princess is a nice hotel, it is not 4 star I would say 3 1/2 star max. Our room was 6212 which was the middle floor with someone above us; thankfully who went to bed at a reasonable time...
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My boyfriend and I visited this hotel September 19th - September 27th and we have nothing but nice things to say. We were extremely worried about the reviews before we left but decided to go with an...
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Me and my partner stayed here for a week last month for a last minute chilled get away. Let me start by saying that the resort itself is very clean and well maintained. Great views overlooking the...
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Just returned from two weeks here with my boyfriend. Most of my comments would be postive however there were a few negative points that i should mention. The postives the hotel and the rooms are very...
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I feel I’m being generous giving this hotel a 4, it didn’t deserve a three but obviously halves aren’t an option!
Me and my partner booked this holiday two weeks before, we needed some last minute...
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We booked an 'adults only' week via TUI for late September. We were slightly apprehensive after reading some of the rewiews people visiting here had left.
Weve had a wonderful week here and can't...
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I normally holiday in relatively basic accommodation, normally bed and breakfast suffice. However, seeing this hotel and knowing the area having stayed relatively close before, I realised that all...
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Returned here after 4 years with my father and sister.
Booked 7 days and arrived at approx 9:30pm. Absolute bedlam at reception as the whole coach was staying there, so you had 50+ people trying to...
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The hotel has lost a star recently. Not surprised as not sure why but not as good as previous years. The snack bar is a snack bar so burgers and hot dogs and sandwiches are fine would have liked...
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Just got back from our 5th visit to this hotel (tried a different one last year) and we are so glad we came back.
First off - how anyone can complain about the food is beyond me, please remember how...
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It is with sadness I write this review, as I previously loved this place! This was our fourth visit here and the most disappointing.
I cannot fault the service received or the general cleanliness of...
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first time on the island and the hotel. lovely staff greeted with prosecco on arrival. food was good. different every evening. pool areas clean. no sound from kids when down at the adults swim up...
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I visited the Gran Canaria’s princess last year. I was very sceptical about what to expect with this hotel due to a lot of the reviews not being amazing. However, I couldn’t disagree anymore. From...
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We had a one weeks holiday with a 6month old.
The hotel is clean and well maintained with nice gardens and exotic feel to it. The pool area and sun lounging areas were plentiful and some with shade...
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I was slightly concerned reading the views before arriving but they was no need to be!!
Transfer time was hour and a half.
Arrived at hotel at around 10pm. Took the advice of going straight to...
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The first thing to say is that the hotel is one of six big hotels on top of the cliff, each one in splendid isolation. Go out of the front door, and there's...well, pretty much nothing. There is a...
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When arriving at Jandia Princess checking in was easy and quick. Buffet was kept open later for us due to the late arrival.
Rooms nice and big with sea view. Beds were two singles pushed together so...
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Highly recommend a holiday here. Before leaving we had heard quite a few bad reviews and read on here a lot of negative comments. Ignore them all! This hotel is wonderful. Lovely, friendly staff who...
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The Jandia Princess hotel is in a lovely spot right by the beautiful sandy beach which has great waves to jump in and out of , be careful to hold onto little ones though because those waves are...
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First of all I must say that the bad reviews about this hotel are not true, and all of my reviews are genuine personal/family experiences.
We booked this holiday as a family holiday with young...
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Me ,myself and 9 year old daughter have just returned from a lovely holiday at the jandia princess resort. Our room was clean and comfortable and the maid was in daily to keep it that way.there is a...
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My boyfriend and I stayed at Jandia Princess hotel for a week last month. TUI was exceptional and made the transfer from and to the airport very easy. It was about an hour and a half journey on the...
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Amazing hotel, myself my wife and eighteen year old son had a fantastic time. As we were all adults we also requested to stay in the adult zone. We did upgrade to silver bands well worth the extra...
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Check in took a bit of time and our room was not ready for a couple hours after we arrived. But in saying that it was worth the wait we had a great room overlooking the Sea and a bottle of Cava and...
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So ... there are a few things you need to be aware of before visiting Club Jandia Princess.
All of this will be in very, very,very small print on the website for TUI.
Travel time -1 hour from the...
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What can I say we have just returned from a week in this hotel we had a great time the room was lovely although we were not in it much
The food was great and views from the restaurant la choza were...
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Club jade uses a wrist band system ( a little out of date) but we upgraded to the black one on arrival to give us a better drink selection . Our room was not ready so we went down to have lunch . The...
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Honestly cannot understand why some people have knocked this place. Just returned yesterday after 10 days there.
The hotel and it's staff are outstanding, hard working, polite and helpful, the rooms...
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First time visiting Fuerteventura and i absolutely loved it! the resort was just stunning! so clean and fresh. Staff were fab so polite and friendly and the food was also beautiful and a lot of well...
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On holiday here at the moment and I think some of the reviews are unfair. The staff are friendly and kind hotel is in beautiful location. The food is a bit hit and miss but overall I would come here...
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This was a great hotel, and a great holiday. The facilities, and food were brilliant. They do a lot to maintain the cleanliness and look of the place with teams of people constantly working to keep...
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Journey from airport:1.5 hours
Check-in / guest services: usually 2-3 staff so quick.staff friendly and personable
Seaview Room: large king bed, sofa, armchair etc.Very clean and well...
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Hotel advertised as 5* so should have tea/coffee facilities in all rooms not just those that upgrade.
Private pool bar (upgrade customers) didn’t stay open late and pool was closed for repair half...
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I am here on the 3rd day of our holiday and absolutely love it here. After reading reviews were very nervous. However, I have no idea what they were talking about. Food, staff and cleanliness...
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As our second holiday as a couple we visited this hotel as a well deserved break after finish exams. We picked this hotel as it looked worth the money we were paying. We would never say that we...
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We have just got home from staying at the Club Jandia Princess with family and friends. Reading the reviews before going, we were concerned what this holiday was going to be like. My husband and I...
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When we read the reviews before we left we were worried about what we would find. My advise is forget the negative reviews as I can’t fault a thing as we have had a great time. The food has been good...
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This was our 5th all inclusive holiday and we decided that given the platinum rating by first choice this must be a great hotel! Not long after we booked we recieved an email saying the hotel had...
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Much better than I expected at the beginning of School holidays, and apart from a few minor issues, couldn't fault the work ethic of the team.
Sunbed wars - definitely the most aggravating problem...
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Last year, we visited Club Jandia Princess for the fourth time. Every time we come, we have the best time. Yes, we decided to splash out and have black bands! At no point have I been served ahead of...
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Hotel is clean and the staff are friendly, there could be more distinction between the general areas and the adult only areas.
One small moan I requested a double bed and got two single beds pushed...
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We have stayed at this hotel on previous occasions and have always enjoyed it. Much remains the same from previous occasions but we became aware that although we were booked into the Adults Only...
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Just returned from club Jandia Princess which seemed to be fairly clean and tidy. Food wasn't great but was edible the swimming pool was absolutely freezing cold and my daughter would spend around...
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We’ve just returned from a lovely week at Jandia Princess and I have to say a lot of the reviews are very unfair. I can’t speak for families but as a couple, the adults-only section of this hotel is...
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Service overall was really good, sometimes there was a queue at the bar but went quickly.
Room nice, bed and towels changed daily. There was a kettle in the room but no cups/spoons luckily we had...
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We arrived at the resort in June for a week away
Read a lot of poor reviews on trip advisor so was a bit reluctant but we got a nice surprise we upgraded to the silver wristbands and were worth it...
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Sad to read that Tui not rectified the ‘All inclusive’ malarkey!!
We traveled last year 2 weeks in the school holidays. As a Thomson guest (now Tui) we were travelling as a family and received...
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My boyfriend and I spent two weeks here all inclusive. We upgraded on check in to the silver bracelet to gain access to the adults-only section. If you're not travelling with children I would...
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The first thing to say is that the staff are great. Very friendly and helpful.
However, we have visited many all inclusive resorts and this hasn’t quite got things right.
The band system doesn’t...
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We came for a weeks holiday as a couple, very excited after reading the reviews. The hotel didn't disappoint, with the beautiful views of the hotel pool and the sea. Most of the staff were really...
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Throughout the hotel you could not fault cleanliness off all public areas and room.
The pools were kept immaculate and garden ares were beautiful.
Location was amazing, right on the beach...
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We were worried having read some of the reviews and we need not have been. The 1 and 2 star reviews are in my opinion very harsh and untrue.
The rooms are very nice. Clean and comfortable. The...
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Paid extra £450 for a family suite. On arrival not available. We weren’t the only people this happened to. Hotel is overbooking, due to this they are putting customers in hotel next door and families...
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Be aware that when you pay extra to stay in the adults only area, they put families with small children in the ground floor rooms of the adults only area! The hotel deny all knowledge of this...
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I've just returned from an all inclusive week at The Jandia Princess in Fuerteventura. Lovely hotel. Food was excellent especially the 2 visits to the a la carte restaurants. We staid in the Adults...
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We read the reviews online before coming, and were slightly dubious about the hotel. All in all, the hotel is very clean, has great facilities and all the staff are very pleasant. We did have to put...
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Just got back from a week's long stay at Club Jandia Princess. To summarise in one word, incredible.
Food is incredible, particularly the La Choza and El Lagar, probably some of the best all...
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We have just returned from a week at this resort. The hotel and grounds itself are beautiful and very clean and well maintained. The beach is lovely and handy as very close. The entertainment was...
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A lovely location. Great views of Esquinzo beach especially from the Chill out bar in the adults area. Great view from the room. The décor of the room was very tired with furniture and cupboards...
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Well where to start ...I suppose I should start with the pros...the hotel and grounds and views and beach are amazing....most of the staff are awesome..and the tui reps where great to talk to and...
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This is day 5 out of or weeks holiday at the hotel. We are on the silver band in the hotel. Me and my boyfriend were really cautious of coming to the hotel as we had read the reviews and it did worry...
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We had the most amazing holiday at the Jandia Princess. The transfer from the airport wasn't far and it was situated in a really beautiful location. Check in was super easy and the staff were really...
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The Jandia Princess is really good for pools! There’s something for everyone. The hotel decor in general could do with a bit of an update but it’s far from terrible. The only real issue for us was...
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We stayed in the Jandia Princess from 9th June to 20th June 2018 and although a bit wary after reading some reviews we had a wonderful stay.
We stayed in the Adult Only area so can’t speak for the...
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My little Boy has got a peanut Allergy. When we arrived to hotel we told them about our Son. Ladies in reception didn't understand a lot what we have been telling them!!! Didn't speak very well...
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We have just arrived from this resort and I was expecting a bit more for a 4 ⭐️hotel, the staff not very friendly, to get a minimum luxury you have to pay extra, tea and coffees in the bedroom...
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Our holiday to Club Jandia Princess was good, but there was a few things we werent happy about.
The food was poor- if you didn't like seafood or fish you pretty much lived off salad, pizza and...
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Well... seems that the animation staff, the photographers, and the tour reps all get their lunch in the same restaurant - and on the 7 days we were here, we stood behind them every day. And on their...
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We are a group of 4 ladies getting away from the hustle of working and selfishly left our families at home. We wanted to relax, laugh and de stress so booked the adult only part. From the moment we...
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We spent a week at this resort in June 2018. After reading reviews we were a bit apprehensive but we needn't have worried... the hotel is clean and all the staff are friendly. Bar service is slow...
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After a long day to get there, 2 hours’ drive to New Castel airport, 4+hours of fight, 1 hr drive to the hotel( we rent a car), with a 6 yr old, we were tired and the smell of the paint did not...
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My boyfriend and I have just returned from our holiday where we had the most amazing time. After reading multiple reviews before we arrived we were very apprehensive and thought that we may have...
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God where do I start ? We came here 3 years ago and had a wonderful time. I should have been suspicious when I received notification that tui had downgraded the hotel and gave me a small refund. The...
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We’ve just returned from our our one week holiday from Club Jandia; I’ll review our stay below...
Positives:
- Bar staff were very friendly and happy
- Bar shut at 1pm if you had a black wristband...
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Arrived around 830pm only to be met by what can only be described as absolute chaos at check in. Totally unprepared and understaffed.
It took an age to get to the front of the queue, after a long...
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Very happy with our room had sea view. We upgraded when we arrived to Adults as were a couple. Glad we did as the Adult Only Areas were quiet and relaxing. Children were very noisy around the family...
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I'd read quite a few reviews before traveling so I had preempted any issues that we might have encountered.
We arrived late at the hotel after a 2 hour delay on our flight and we were tired when we...
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The hotel met our needs very well. Food was good quality just more of it please! Pools were cold but it's the start of the season do I assume they will warm up. A couple of points. A self service...
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The hotel is ok considering the price! Unlike a lot of the reviews, we have found the staff very friendly, pleasant and very hard working, they don’t stop!!!
The hotel grounds are very well kept...
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The Jandia Princess Hotel had a very strange idea of being family friendly. An adult only area and banding meant that those with the family band could not go to set areas or bars. This then means...
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We are currently still here for another few days unfortunately!
So to start things off we arrived at 9pm with shorts and t shirts expecting at least a welcome drink but nothing other than a very...
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I wrote this review as my wife and i wait to get picked up to come home in january (but didn't upload then)
Where do i start........
1. Had to fill in forms on way here from airport to help speed up...
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Long trip from airport, arriving nearly midnight with along wait for registration. Our initial room on the first night was next to a generator! Got moved to a very nice room overlooking pool and sea...
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Having stayed in princess hotels 7 times I thought this one would be as good as the others but I was very disappointed. The food wasn’t very good not a lot of choice not always very warm and run out...
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Check in could be better. If your not first off the bus then your in for a long wait. We overheard two woman on the bus discussing who was going to wait for their luggage and who was going to check...
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Hi just got back from here and looking back it was a nice holiday but could have been better with a few small changes.
if you are not travelling with children I would recommend upgrading to adults...
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We stayed here in April it appealed to us as it had adult only areas away from the family area's, good idea but it doesn't work there were quite often children running around the sun terrace for...
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We stayed here from 9-16 May 2018. The complex is set in lovely gardens with sea views. The adult areas are very well laid out with excellent bar staff and wonderful views of the sea. We used both...
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We went on holiday in February with a 4 year old and 6 year old. The room was clean and decorated in a modern style, the food in the restaurant was good - we each found something to eat every night...
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We are currently on a family holiday to Jandia princess with a 4 year old and a 4 month old. Before arriving after looking at the reviews on trip advisor we was a bit apprehensive about the quality...
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Beautiful resort, lush green gardens, swains g palms and very clean beach.
Having travelled extensively and stayed in many 4 and 5 star resorts I found the main restaurant staff rude and in a hurry...
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I recommend this hotel for holidays with small kids, we visited in May18. Overll, this is a good hotel with good food and drinks choice, good location, nice staff.
We had blue bands, which is...
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I’ve stayed in this hotel with my husband for the third time in adults only section.We decided to upgrade to black bands which included late check out,safe,coffee and tea facilities in the...
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We expected a lot from this hotel having read good reviews, but found it a soul-less place. It's kind of clinical being all white, with very little in the way of pictures on the walls or character. I...
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Massive anticlimax from start to finish. Thoroughly disappointed in this hotel. Upon arrival we had to wait 15/20 minutes just to check in and then got told our room wasn’t ready for another 1.5/2...
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My boyfriend and I really enjoyed our week long stay here. The hotel is lovely, clean and very friendly staff. The food was lovely – so much choice for fresh food daily. There’s lots of entertainment...
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I went in late January (last minute booking) to brush away the winter blues. The hotel itself was lovely. Check in was quick and efficient. The room was great in the adults-only section. I'd paid...
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We have absosultly loved our short break at this hotel. It's are 10th wedding anniversary so booked a suite and we were over the moon to find they had upgraded us to black bands and we had sparkling...
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My wife and I stayed here over Easter 2018, this was our second visit. The hotel is very well run and spotlessly clean. There are five swimming pools ranging in size from a huge one in the family...
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This hotel is excellent and good value for money. We have just returned from a fabulous week. The staff are helpful and friendly. The food in the main restaurant is good, lots of variety and a good...
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The equipment of this hotel is of high quality in the common parts and adults only bedrooms.
The mattresses are a bit too hard and the sheets are not in full cotton. The ceramic floor of the...
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Right here I go again don't know were to start on this one. I took my wife for her birthday but we wished we hadn't. We paid all inclusive but when we got there we had extra things to pay for for...
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We travelled in October 2017 as a family.
The hotel was pleasant enough and clean but in our view didn’t warrant the 5 T rating.
The food was not good and it was like a bun fight trying to get to...
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My partner and I have just returned from 10 days away at the Club Jandia Princess. I am currently 6 months pregnant and so we booked this as our last holiday before we become a family of three. We...
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We’re really enjoying our holiday at this hotel. The rooms are basic but completely functional and clean. Beautiful, well kept grounds and views. Food and drink is always accessible. We completely...
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After over one and a half hours journey from airport to the hotel I would of expected at least a welcome drink. But nothing just a half hour queue to check in!!
We didn’t pay for the safe but just...
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We kept an open mind despite the reviews recently,But I can see why now.
After getting into our room around 8pm on the 21st April our safe decided not to work after following the instructions...
