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Based on 4319 reviews
Davecm77, Viladecans, Spain 7/20/2020 January 2020
Nice time. Very good holidays thanks to superlative attention
I was in January / 2020 with my wife and daughter and it was a spectacular week. It is true that the Hotel shows the years, but we knew that in the middle of this year it was going to be completely... >> Read full review
collaborateandlisten, Birmingham, United Kingdom 7/2/2020 November 2019
3rd Time Booked for October Half Term. Will It Be The Same This Year?
We have visited Riu Buenavista for the October/November half term week for 2018 and 2019 and we have October 2020 booked also.
We've had two incredible holidays so far and we're really looking... >> Read full review
5sallyb, Norwich, United Kingdom 6/14/2020 Couples November 2019
Hello! I am hoping that we can still play boules when we come in November 2020? This is one of the important reasons for my choice of this hotel.
I see from the current description that boules... >> Read full review
Congratu, Essex, United Kingdom 4/19/2020 Family April 2020
Does this hotel have any cats, as I have a fear.
Also how far are the bars and restaurants from this hotel. Sorry I’m having to write this on here as it’s not letting me write a question and I can’t... >> Read full review
Jean B, 4/18/2020 March 2020
Having read reviews prior to our holiday I was a bit aprehensive regarding the hotel, yes the rooms are ready for a refurbishment with regards to furniture however the rooms are spotlessly clean.
We... >> Read full review
LovesAdventures20, Glasgow, United Kingdom 3/30/2020 Friends getaway May 2019
Best girls holiday every.
My friends and I came to this hotel for 1st time and by time we left we were talking about rebooking. 20min bus trip from airport (great) when we got to reception we were greeted by happy friendly... >> Read full review
ElayneS7, 3/21/2020 Couples March 2020
Lovely hotel.briliant staff.
We have just returned after cutting our holiday short due to the Cironovirus...The staff deserve a massive thankyou for keeping things ticking over at a very difficult time.Just like every other... >> Read full review
PWABBB, 3/16/2020 Couples March 2020
Shame on both Tui and the hotel ..!!
My wife and I are staying at this hotel at the time of writing this review...
We arrived Fri 13th....”should have seen this coming” 🤣
For 11 days...
Obviously the Coronavirus is in the forefront of... >> Read full review
gill20182018, Exeter, United Kingdom 3/15/2020 March 2020
On arrival we were disappointed that we did not have a room with a sea view. We were offered an alternative room the next day, but by then we decided we liked the view of the mountains and it was... >> Read full review
janedawkins, Christchurch, United Kingdom 3/13/2020 March 2020
Cramped pool area
I enjoyed our stay at this hotel apart from the very cramped pool area. Sun beds (if you're lucky to get one or two), are squashed together, no privacy whatsoever. The only way you can get a sunbed... >> Read full review
JaciB32, 3/11/2020 Family March 2020
Definitely not 4 star
This hotel is definitely not a 4 star hotel, it is 3 star at best. After staying in lots of 4 and 5 star hotels previously, this hotel is let down by its restaurants. I would expect in a 4 star... >> Read full review
Holidaysaf, 3/10/2020 February 2020
The hotel is a credit to Riu chain the staff always go the extra mile, very friendly, hotel is spotless, very good choice of drinks and food on the all inclusive . Cannot wait to go back after the... >> Read full review
travelingstu1, Spalding, United Kingdom 3/7/2020 Couples March 2020
Hotel is beginning to look tired which is why it is closing down in April for 3 months for a refit. Plenty of choice when it came to food and it was tasty, staff always appeared happy and helpful and... >> Read full review
963mahesh, Manchester, United Kingdom 3/6/2020 March 2020
Excellent service Hotel, Stayed 1st week in March 2020
The hotel is well situated with a private beach, though having volcanic sand it may blacken your feet. They offer free bus Services to Las Americas, although you will need to book at reception around... >> Read full review
NorthStar475258, 3/6/2020 September 2019
Average experience, ok food plenty on offer, nice pool can be a little busy with number of being staying at hotel or when fully booked, location ok free bus to town which you can arrange at... >> Read full review
Marion P, Newcastle upon Tyne, United Kingdom 3/4/2020 February 2020
A Week in the sun
A lovely hotel which is going to have an update in the coming months,We loved our room which was large,we liked the idea of a sperate bedroom,the veranda was fantastic over looking palm trees and the... >> Read full review
Sven7219, Klippan, Sweden 3/4/2020 February 2020
Nice RIU Buenavista.
Nice and helpful crew. Clean and Nice room. Good job after the sandstorm. Nice food and drink. I ordererd flowers as extra charge they vere nice but only for 36 hours. One bottle of champagne stood... >> Read full review
G1760ZToliverp, 3/3/2020 Couples June 2019
Me and my girlfriend visited the hotel last year for a week break. We were very pleased with the hotel in general as it was very clean and not crowded at all. The food was great as well as the range... >> Read full review
antj111, Carmarthen, United Kingdom 3/1/2020 Family February 2020
Arrived at 5.30pm feb 21st , it was about a 30 min transfer from airport , Check in was quick , all inclusive bands put on and was told to go and have a drink / food and come back in 30 min for room... >> Read full review
guidaturistica74, Carpugnino, Italy 2/26/2020 February 2020
great family holiday
We returned to the riu buena vista after such a great holiday last year. The staff are so friendly and the facilities are great. It is just perfect for our winter sun break. The food is great and... >> Read full review
corrinab54, Norwich, United Kingdom 2/25/2020 Family February 2020
Another amazing trip - best entertainment / animations team and most welcoming
So we arrived Sunday 16th February at night and the efficient staff on reception soon got our bands on, hard great chatter then we went had food and to its usual good standard. We had a quieter room... >> Read full review
KifferH01, 2/25/2020 February 2020
The room was shabby, the veneer was peeling off the furniture. The fridge had a loose wire protruding from the inside which was held in place by chewing gum. There was a large wad os tissue paper... >> Read full review
Para888, Liverpool 2/20/2020 February 2020
We arrived later than expected due to our flight being delayed, the staff on reception were extremely helpful and welcoming, dinner had finished at 9pm but we were informed that the restaurant would... >> Read full review
890eddied, 2/20/2020 February 2020
Not 4 star
As many reviewers have pointed out the hotel was set in lovely grounds and the staff worked tirelessly to keep it clean and tidy and they were very pleasant. The reason for my description is what I... >> Read full review
amandaa0409, Kingston-upon-Hull, United Kingdom 2/19/2020 Family February 2020
The staff I have to say are amazing, cannot help you enough. The rooms are okay they are dated and ours was well worn in terms of the furniture. But it was clean and tidy and comfortable.
The... >> Read full review
KandKxxx, Torquay, United Kingdom 2/19/2020 February 2020
We had a lovely holiday. Hotel was very good, excellent room which was cleaned daily and to a high standard. Hotel staff were friendly and extremely helpful. Restaurant food was excellent and a... >> Read full review
499andyf, Ellesmere Port, United Kingdom 2/18/2020 Couples February 2020
So near but so far
On arriving an clearing the airport we were told the transfer was 40mins let's try 1hr 40 mins shall we not a good start to hols.
We finally arrived and put in block d the room was what we were... >> Read full review
kjell w, Bristol, United Kingdom 2/15/2020 February 2020
Got back yesterday after a week at the Riu, Staff friendly, didn't have to wait long for a drink, always trying to clear tables quickly in restaurant as it was very busy. Food was repetitive but... >> Read full review
Joan Y, northumberland 2/14/2020 Couples February 2020
The reviews are right , it needs updating but is immaculately clean with the loveliest staff.
Trip advisor say that it’s :3 miles from restaurants and bars ...... no way unless you are measuring as... >> Read full review
ianwB8836KI, Bolton, United Kingdom 2/13/2020 Couples February 2020
Just got back from a weeks holiday at this lovely hotel. We had a family room which was massive with a beautiful view of the sea. Food was very good. Had our breakfasts and lunches at the snack bar... >> Read full review
Downsizer60, Rugeley, United Kingdom 2/12/2020 January 2020
Thoroughly enjoyed our 10 day winter break. Weather was much hotter than we expected. The hotel is due for refurbishment in April but despite this we couldn't fault the cleanliness and superb helpful... >> Read full review
13susana13, Cumbria, United Kingdom 2/10/2020 February 2020
Had a lovely week at this hotel, the staff were brilliant, especially the bar staff and the restaurant staff, nothing was too much trouble, always happy to serve you with a smile, The food was ok... >> Read full review
weesurfy, Cumnock, United Kingdom 2/8/2020 Family January 2020
I came to Tenerife for the 1st time to celebrate my 40th birthday on the 13th January 2020. This hotel was amazing!! We stayed at a Riu in Mexico for our honeymoon and we always said we would return... >> Read full review
mickc529, Evesham, United Kingdom 2/6/2020 Couples January 2020
Stayed here for a week in Jan.
Really good weather.
Have to get in early for sun beds they get bagged even though it says no saving them before 8.
Rooms a little tired. We had a suite facing the... >> Read full review
clairew240, Leeds, United Kingdom 2/5/2020 Family December 2019
3rd time disappointing
For the 3rd year running we visited this hotel and the food wasn't to a riu standard.There needs to be more choice as it's the same food day in day out we ate out for most of our holiday as we... >> Read full review
brodie36, co durham 2/5/2020 Couples January 2020
Fabulous staff lovely room a view of the pool and the sea. Staff friendly clean complex staff very busy. Lovely to have a living room and a seperate bedroom a bathroom with a shower and bath. Plus an... >> Read full review
chezzy1967, doncaster 2/4/2020 May 2019
Nice hotel, next to a small beach, food ok, was May half term when we went so quite busy but plenty of sunbeds although crammed round pools very close to each other. 20 euros each way in a taxi to... >> Read full review
RStephens1970, Haverfordwest, United Kingdom 2/3/2020 January 2020
Another fantastic holiday
My wife and I have just returned from another great holiday in Hotel Rui Beunavista. It was our second stay at the hotel, having stayed previously in 2017. It didn’t disappoint again. Check in was... >> Read full review
ramsgategail, Ramsgate 2/2/2020 January 2020
Great family/couples hotel
This was our third visit to the Riu Buenavista, a lovely friendly hotel suitable for both families or couples alike. Staff are professional, but very friendly - nothing was too much trouble. Rooms... >> Read full review
Leah0801, St Helens, United Kingdom 1/29/2020 Family January 2020
Average at best
Spent 10 days here for our first ever family holiday with a baby. Staff were brilliant, and the hotel was clean. However, the food leave much to be desired. We regularly found flies on the food at... >> Read full review
derekindorset, 1/28/2020 January 2020
Outstanding service, but needs some money spent!
Excellent location away from the hustle and bustle of the large resorts further south. Food good, service outstanding.
We asked to move rooms from the northern, shaded side of the hotel; they duly... >> Read full review
dennisn618, Grimsby, United Kingdom 1/28/2020 January 2020
Winter Sun not Blues
Worth doing this in January and having a little warm sunshine on ones back makes you feel better away from the English winter weather the hotel the staff and the food was excellent hope to revisit... >> Read full review
Alexxxxxey, 1/24/2020 January 2020
The pool needs a big upgrade, Before the questionnaire, the choice of food was much better than after. Otherwise the hotel is a great choice for the price / quality ratio. We’d the nice and... >> Read full review
martinwY117MC, Keith, United Kingdom 1/24/2020 Family January 2020
Tenerife Holiday with Beth and Declan
Just coming to the end of a fabulous weeks holiday at the Hotel RIU Buenavista. A great Hotel to stay at right on the sea front. Food and service was excellent, plenty of variety and choice every... >> Read full review
rinak26, 1/19/2020 Family January 2020
Good customer service ONLY
We visited this hotel first week of January 2020 as a family of 4 with two young children. The hotel is built on beautiful grounds! However the room decor is awful and hazardous to say the least... >> Read full review
lornasman, Highlands, Scotland 1/17/2020 January 2020
One night was enough
We had to stay here for one night due to our plane being diverted, so glad we didn't book a holiday here.
The ONLY good thing about this Hotel, was the staff, friendly, helpful and kind.
We were... >> Read full review
Dawn T, SWANSEA 1/17/2020 Couples December 2019
New Year Celebrations
Yes the hotel does need a refurb as its well stated but its clean the staff are always helpful happy with plenty of choice of food & drinks for everyone to choose from.No issues with sunbeds at all... >> Read full review
Spurs46, 1/15/2020 Family January 2020
Great winter break
The hotel was spotless, room very large and clean with a great size balcony. Plenty of food and drink choices. As usual with a Riu, the staff were friendly and extremely helpful. Plenty of sun beds... >> Read full review
Gilly W, Witney, England, United Kingdom 1/13/2020 December 2019
Really is Buena Vista!
Huge hotel, but very clean and well looked after. Food was good, although a little repetitive, two pools plus one for the kiddies. Large bar area with entertainment in the evenings, outside bar... >> Read full review
dean_mannion, Stockport, United Kingdom 1/12/2020 Family December 2019
New year break
I’ve stayed at this hotel before several years ago.me and my family had a fab time.food selection was varied and well presented. Hotel was immaculate.friendly staff from receptionist threw to... >> Read full review
Mags130, Dundee, United Kingdom 1/12/2020 Couples November 2019
We had a wonderful week here late November. Unfortunately we got news we had lost a close family member 2 days before we came home which spoiled the end of the week.
Asked for a sunny balcony but did... >> Read full review
Lajo82, 1/11/2020 Family January 2020
Property in shambles, but nice service
This property is really in shambles: it definitely has not been renovated since the 80s. The beds squeak and are rock hard. The pools are not heated. There’s no Wifi in the room. The food quality is... >> Read full review
longjg, Exeter, United Kingdom 1/11/2020 Family January 2020
Excellent service but a bit tired and terrible beds ...
Check in -
Was fast and easy. Room was not quite ready so we had a little lunch then we was in.
First impression was ok .... very spacious, tired furniture, 1980s tv that didn’t work and 2... >> Read full review
7francescah, 1/8/2020 Family December 2019
Hotel Riu Buenavista
We are a family of 3 who were meant to stay in the Riu for 3 weeks but ended up swapping to another hotel after 3 days.
Hotel was lovely and clean and staff very friendly.
We were informed that the... >> Read full review
simonhM5623QB, 12/30/2019 December 2019
Lots of great things but hard to sleeps and smokers paradise
The entertainment team were excellent. Food is basic, dinner is the same as lunch, only thing hot was the soup. Staff in the restaurant worked hard . The bar service was good, limited choice but what... >> Read full review
bargainbeadsuk, Lowestoft, United Kingdom 12/21/2019 Couples December 2019
Super hotel in a quiet location
I have visited this hotel twice. Its in a quieter location than most but perfect for a quiet break in the winter sun.
The hotel is spotless and that's a credit to the staff who work tirelessly. Some... >> Read full review
ReginaKrakow_Poland, Krakow, Poland 12/11/2019 Couples November 2019
Great vacation, as always for the past 13 years in the same hotel
Our second two-week vacation in 2019 and 14th in this hotel. Great as always, or even better! We love everything here, and it feels indeed like home. The whole staff is incredible - so friendly and... >> Read full review
Keith D, Salisbury, United Kingdom 12/7/2019 December 2019
A good spot that could be great with a bit of attention
In the spirit of balance I would respectfully challenge some of the comments in a recent review as we returned yesterday. Our room was fine, beautifully clean every day and the furniture in good... >> Read full review
Katie T, 12/5/2019 Couples December 2019
Dont do it....
I have stayed in Riu hotels before, and let me tell you this is not up to standard, it says it's a 4 star hotel but dont be fooled, it's old and tired.
Firstly it's a smokers paradise... everywhere... >> Read full review
F2072CVleahc, 12/4/2019 Couples November 2019
Best Birthday Ever!
It was my first time abroad and what an amazing first time it was! The hotel was lovely, rooms very tired though and the bed was terrible! But we spoke to Reception and got toppers on the bed within... >> Read full review
Joshhicks10, Poole, United Kingdom 11/26/2019 Couples November 2019
Any chance of anyone being able to pass on an email for reception please? As I keep reading people are saying there is going to be a refurbishment around the hotel and wanted to find out when this... >> Read full review
Paula S, Manchester 11/25/2019 November 2019
Lovely Hotel, great staff, great food and lovely large rooms with big balcony. Yes it is looking a bit tired but this hotel is spotless so that more than makes up for it. Would love to go back after... >> Read full review
L9545HOtracyr, 11/25/2019 Couples November 2019
We had a lovely two weeks here from 5-19th November. We met some lovely people.
Most of the other hotel residents were from Scandinavia. We would definitely like to try it again in the future.
This... >> Read full review
TravellingVicky, United Kingdom 11/20/2019 September 2019
Chilled out week end of Sep
Plenty available and usually people reserving them from 8am on the way to breakfast but it wasn't stressful at all and e hotel seemed busy
Buffet not bad for 1 week with alternating... >> Read full review
Patricia Bridge... T, 11/18/2019 Couples November 2019
Went to food outlet
To get a sandwich but it was like gestapo on door no can an eat outside 2 tiny pieces of pork some bread and butter
Lunch time omg what is this about right little hittler... >> Read full review
Rallygirl47, London, United Kingdom 11/16/2019 February 2019
Very Poor Customer care Misbranded RIU
Thinking that this Hotel is part of the Rui brand you expect a certain level of Hotel
However Taken ill on the last night and had to liaise with reception who could'nt of cared less whether my... >> Read full review
Continental25, Forde, Norway 11/14/2019 Couples November 2019
In 2019 som areas of your hotels should bee smoke free (or without smokers).
I 2019 I had expected smoke free areas, both by the swimming pool and rooms. We had rom over heavely smokers, which reduced our possibility of using our balcony. Durinng the outside entertainment all... >> Read full review
459mags026, Scarborough, United Kingdom 11/12/2019 Family October 2019
Absolutely fantastic love this hotel and it’s staff. From checking in to checking out we were very well looked after. Restaurant something for everyone every day Paula and her staff are so helpful... >> Read full review
944garethp, Lincoln, United Kingdom 11/11/2019 Friends getaway November 2019
Winter Birthday retreat
Just returned from a very pleasant 1 week stay at this hotel.
I would like to thank the team for making my birthday week very memorable! Upon arrival we was informed that we had been given a... >> Read full review
danielkeeler, Lincoln, United Kingdom 11/9/2019 Friends getaway November 2019
Fantastic can’t wait for the refurb!
Had a great week, amazing weather, entertainment team work really hard all day and evening. Two types of entertainment in the event; the evening show and some music on the terrace. Heated pool is... >> Read full review
bAZ relax W, 11/8/2019 Family October 2019
Amazing hotel and staff, very clean, very attentive.. all staff went above and beyond to ensure you felt welcome! The pools were lovely and well kept, entertainment around the pool daily was... >> Read full review
tori2000vb, Chester, United Kingdom 11/8/2019 Family November 2019
Great winter sun break
We are just back from a week at the Riu Buenavista. Such a lovely hotel and location. Pools are excellent, especially the bottom heated pool.
Food and service was great. Good choice of food and... >> Read full review
Danielle A, 11/6/2019 Family October 2019
Fantastic place for kids
The staff are incredible! So friendly, nothing is too much! Food was a good selection. Entertainment was brilliant. Only negative is the pool is very cold but if it’s a hot day you don’t mind too... >> Read full review
mickf297, 11/4/2019 Family October 2019
Fantastic bueno vista
This our second holiday to bueno vista , lovely lovely hotel , everything and more you would need for a family all inclusive holiday , the rooms are so spacious , ours was more like suite , rooms... >> Read full review
Sarah E, 11/2/2019 Family October 2019
Arrived home yesterday after 11 days at this hotel. We had a great time. The food was very nice, the staff were helpful, kind and friendly. We were very impressed with the evening entertainment, the... >> Read full review
MelissaR1497, Devizes, United Kingdom 11/2/2019 Family October 2019
Our first holiday abroad with our littles did not disappoint. Really friendly welcome at reception after our late arrival, and they made sure the little were fed even though the restaurants were... >> Read full review
tony d, 11/1/2019 Family November 2019
5 star except the food was very poor
Rooms, staff, facilities all exceptional. Really first class.
Let down by very poor standard of food.
Complained at the stale garlic bread And uninspired food one night. Spoke to rest manager who... >> Read full review
laurenwE2507NC, 10/30/2019 Friends getaway October 2019
Stayed here from 20th October 2019 to 27th October 2019
I have recently stayed at this hotel with some friends. I found the hotel to be clean however was not impressed with the poor service, especially in the restaurants. We had to fetch our cutlery most... >> Read full review
faggy7777, Swindon, United Kingdom 10/29/2019 Family October 2019
So we are still here now till this Friday 1st November.
This is a great hotel to use. There are 3 pools 1 at the top (infinity pool) small toddler pool next to it then the bottom pool.
The bottom... >> Read full review
Shane O, 10/28/2019 Family October 2019
Can't Fault the place
On a recommendation from a friend of a friend I decided to bring myself and my 10 year old daughter her for a week, and I'm far from disappointed!
The staff are always very cheerful and helpful, the... >> Read full review
Jessica B, Ipswich, United Kingdom 10/27/2019 Family October 2019
Can’t fault it. You will enjoy this holiday.
Excellent standards of service, food and accommodation. I would return here - the staff are amazing and the resort is kept to a high standard.
Food is delicious (I’m not a fan of AI but I rate this... >> Read full review
pensioner, Norwich, United Kingdom 10/27/2019 Couples October 2019
Had a wonderful two week stay weather fantastic
Food choice &quality good
Entertainment available didn’t go to club room weather too good so sat outside listening to singer etc
Downfall no where to... >> Read full review
timstride1988, 10/26/2019 Couples March 2019
Great food, tired room
We picked this hotel based on a recommendation and we weren't disappointed.
The food was brilliant, the choice was varied and the staff were extremely helpful.
Sadly it's let downs are; tired rooms... >> Read full review
Savaytravellers, 10/23/2019 October 2019
Just got back from Riu Buenavista absolutely loved it, had a family room with separate bedroom very spacious with bathroom with bath and separate shower and another toilet just off sitting room very... >> Read full review
Derrick1427, 10/22/2019 October 2019
Staff was very helpful and lovely people rooms very clean and cleaners are beautiful people bar was open until 12pm food was very good and perfect there was lot to eat and the pools were very clean... >> Read full review
FrankF980, Rainford, United Kingdom 10/22/2019 Couples September 2019
Birthday to remember
Arrived on my Birthday, allocated a spacious room, one bedroom, family room. Having a wonderful pool/ sea view, with large balcony, table and chairs and two sun beds.
Although room furniture is a... >> Read full review
raymi73, Musselburgh, United Kingdom 10/21/2019 Family October 2019
Fantastic few days away
1st time to Tenerife, absolutely loved it, food great, entertainment Ok, however within walking distance are a couple of British pubs. Would definitely recommend, not a lot of UK folk here however... >> Read full review
AmyM2316, London, United Kingdom 10/20/2019 Friends getaway October 2019
Before i start this hotel would be 5 but ive given a 4 due to the rooms.
I took my sister here 9-17th oct for a surprise birthday get away and it was perfect. On arrival we was given our room... >> Read full review
skippymiller7, perthshire 10/20/2019 October 2019
Nice hotel, great staff, very friendly. Food much the same as most AI hotels we've been to. £20 for a weeks Wifi is a joke for a hotel like this. No Tea of Coffee facilities in room. Well out the way... >> Read full review
Debra S, 10/18/2019 Couples October 2019
Lovely week, first time at Riu.
This was our first time staying at a Riu hotel and I must say what a lovely relaxing week we have had. The staff here were very pleasant and helpful all across the board from housekeeping to... >> Read full review
colinf345, Bridgend, United Kingdom 10/15/2019 Couples October 2019
Outstanding hotel, food very good. Very good all inclusive concept in all areas. Travelled last minute due to issues with Thomas Cook, however this proved to be a blessing as we found this hotel to... >> Read full review
kevinsW119MV, Lowestoft, England, United Kingdom 10/14/2019 Couples October 2019
Just got back after two weeks second time
Here in three years agree with other people’s comments with needs up dating but hey you get what you pay for !
Staff and animation team are as always... >> Read full review
lindaloo14, Blackpool, United Kingdom 10/14/2019 September 2019
Not what i expected from a RUI hotel
the hotel is NOT a four star as quoted in the thomson brochure,
the food was basically the same everyday, there was only two bars, one small main bar and one pool bar near the top pool.
there was... >> Read full review
Cherry E, Cornwall, United Kingdom 10/12/2019 October 2019
It’s ok at the moment but could be a whole lot better
Stayed for a week in October.
This hotel has many good points but it also falls short on some too.
Check in was quick and friendly.
Room was unsatisfactory initially. It stank if cigarette smoke and... >> Read full review
anlynda, 10/10/2019 September 2019
Stayed at the Rio Buena Vista for a week from the 20/09/2019 to 27/09/2019 the hotel is in nead of an upgrade as it is looking a bit dated the food was a bit boring but you won't starve the... >> Read full review
sarahpoppy24, Plymouth, United Kingdom 10/10/2019 Family October 2019
We loved it
Really enjoyed our stay here. Staff are so polite and attentive. Met some lovely guests too. It’s not a party hotel it’s full of older couples and a few younger ones with babies, no big groups... >> Read full review
geoffreyr576, 10/9/2019 Couples October 2019
Not what I have come to expect
Just got home after a weeks break at the RIU Buenovista, I found it to be a reasonable hotel but not upto the standards of the RIU hotels I have stayed at and come to expect, the room was very large... >> Read full review
JonesBoys16, 9/22/2019 August 2019
Spent 11 days with my family [2 adults & 3 kids - 16,13 & 9] in early August. We had a fantastic time. There was always plenty of food choices even for my fussy eaters. The staff at the hotel were... >> Read full review
andyl222013, Sheffield, United Kingdom 9/22/2019 September 2019
just returned from rui buena vista and must say the hotel is everything you could want good food friendly staff great rooms.as other people have said rooms need updating which is happening in april... >> Read full review
starryknightKent, Brookland, United Kingdom 9/20/2019 Family September 2019
4star loved it
Need to say have only given 4 stars because we were not forewarned about building work in hotel and close to hotel. I have no hesitation about the accommodation , service ,staff,food, housekeeping... >> Read full review
karenenyo, Wigan, United Kingdom 9/20/2019 Family September 2019
Had an great time, Edwardo is amazing at the day time entertainment around the pool. Sajid is an amazing waiter who can also sing brilliantly, he could definitely be part of the entertainment team... >> Read full review
Homer9000, Glasgow, United Kingdom 9/20/2019 Couples September 2019
Another great stay at the buena Vista
Had another great weeks holiday at the Riu buena Vista, staff very helpful and pleasant animation team really fun day and night,was informed the hotel to get refurbished next year which would be... >> Read full review
Nicola J, Dyserth 9/18/2019 August 2019
We had two interconnecting rooms. Our 17 year old slept in the living area but it had a proper bed and his own toilet and washbasin. We had a lovely large room and both rooms had balconies. You... >> Read full review
Louise W, Norfolk, United Kingdom 9/17/2019 September 2019
Holiday for two people.
The room was lovely,a large balcony,settee and separate bedroom.After a night of no sleep as the bed was so uncomfortable,the springs were visible,I complained at reception they said I could have a... >> Read full review
carolbN5912IV, Lincoln, England, United Kingdom 9/16/2019 Couples September 2019
Family holiday with sister and brother in law
We have just stayed at the Riu Buenavista for a week from 6th to 13 September.
We went with our sister and brother in law all in our 60.
We were supposed to be going to Crete with tui but the last... >> Read full review
38Liz, London, United Kingdom 9/13/2019 Family September 2019
Stayed here 4th-11th sept and the hotel is very clean and the staff very friendly, Always interacting with my 3 year old son on the dining room and in the eve. The room was very spacious and two... >> Read full review
Adam C, Stourbridge, United Kingdom 9/10/2019 Couples June 2019
This place was absolutely amazing it was my first holiday abroad with the gf we had a family room over looking the sea the room was spotless living room we had 2 toilets shower separate to the bath... >> Read full review
Darkice91, Shepton Mallet, United Kingdom 9/10/2019 Couples September 2019
Myself 28 & my wife 22. Absolutely loved this place. The Staff are excellent, very polite. Hotel Rooms are Massive with 2 bathrooms and large balcony. Rooms kept very clean by the hard working... >> Read full review
Annette C, Dorchester, United Kingdom 9/9/2019 August 2019
Holiday we will never forget!
My son Sam and I came here for two weeks and we had a truly great holiday. I can't thank the team enough. I was able to truly forget stuff going on at home... The perfect antedote to 'stuff'.. A... >> Read full review
cheryl165, London, United Kingdom 9/8/2019 Family September 2019
Basic, not 4 star but nice enough
Stayed for 5 nights in Buena Vista.
- great view
- nice pool
- staff super friendly
- spacious rooms
The not as good:
- weak air conditioning in rooms
- basic rooms
- small... >> Read full review
juliemcneil1975, Sunderland, United Kingdom 9/8/2019 Family September 2019
2 week stay
Hi just returned from a 2 week stay at this hotel. From the moment we walked in we were greeted by friendly staff, we were checked in quickly and receptionist was very helpful we were told we were... >> Read full review
Vítor M, 9/4/2019 Family August 2019
I had a wonderful All Inclusive service in this hotel. A lot of activities for adults and children. I really recommend this hotel. Great food in the restaurants and nice room and a pool with an... >> Read full review
Elisia H, 9/3/2019 Couples September 2019
Great for children or a quiet holiday away from busy towns.
It wasn’t the best hotel I’ve ever stayed at.
The room was lovely and the cleaners were so friendly and made it so tidy!!
The food was standard I wouldn’t say it was amazing. I’ve been to a few... >> Read full review
kamila2908, London, United Kingdom 9/2/2019 Family August 2019
The best holiday ever
My family and I (2 adults + 2 children-12&15) stayed in RIU Buena Vista for a week in August 2019 (7th floor, beautiful mountain view room)
The hotel is great - very helpful staff, lovely people and... >> Read full review
hols858, Bedworth, United Kingdom 9/1/2019 Couples August 2019
We visited the Riu Buena Vista in August 2019 as a group of 4. Myself and my partner with our friends who were another couple. Before we left I had read mixed reviews and was unsure what to think but... >> Read full review
327emmab, Bristol, United Kingdom 8/28/2019 Friends getaway August 2019
We have just returned from a lovely week long stay at this hotel. Rooms are clean, staff are super friendly. Food was decent aswell. Regarding the area people previously said not alot around however... >> Read full review
neils968, Kidderminster, United Kingdom 8/26/2019 August 2019
Nice summer break
My wife, Granddaughter and I have recently returned from a 1 week holiday at the Riu Buena Vista, having spent a really relaxing week, the food at the hotel was nice with plenty of selection you... >> Read full review
Halfmoonanne, Norwich, United Kingdom 8/22/2019 Family August 2019
Great relaxing break
We stayed here for a week in August. We went with some friends for a relaxing break and overall got that.
We found the rooms were spacious and clean. Room towels were small and very hard. Pool... >> Read full review
Lauren C, Norwich, England, United Kingdom 8/19/2019 Friends getaway August 2019
Perfect family or relaxing couples/friends holiday.
I went to Riu Buena Vista with high expectations- I have visited Riu Hotels in different countries before and knew the standard that other Riu hotels had set. I went with my friend, and although we... >> Read full review
James H, Ulverston, United Kingdom 8/18/2019 June 2019
Great family holiday
We spent an overwhelmingly pleasant fortnight at this hotel - and arrived with some trepidation having read some of the more scathing Trip Advisor reviews.
Let's deal with this in positive and... >> Read full review
Brenda H, Bexhill-on-Sea, United Kingdom 8/18/2019 August 2019
A great family holiday to Tenerife...
We haven’t stayed before but heard good things about Riu hotels. It’s little things that mean a lot on holiday so the pool towels, bottles of water, and the safe all of which we would pay for on... >> Read full review
Alan R, Montrose, United Kingdom 8/14/2019 August 2019
a gem in tenerife
just returned from 11 nights at Riu Buena Vista, and having not done all inclusive for years was not sure what to expect, but wasnt dissapointed. Had a family suite facing the banana plantation and... >> Read full review
lindadY1698VK, London, United Kingdom 8/14/2019 Family August 2019
Lovely place with all necessary amenities and big rooms also huge balconies that all have sun lounges for you. Clean and every evening entertainment is great. Loved my stay here. Short walk to shops... >> Read full review
Jackrichardss, 8/11/2019 Family July 2019
We have just finished our lovely holiday in Tenerife!
On approach the hotel looked impressive! The reception area is very spacious and we were greeted by the lovely staff. We arrived late at around... >> Read full review
Happywhenabroad, 8/11/2019 Family August 2019
After coughing up a large sum of money I have to say I wouldn't return. I have been to far superior 3 star hotels.
1. The Sunshine.
2. The pool is clean.
3. Most of the staff... >> Read full review
Steve2385, Poulton Le Fylde, United Kingdom 8/10/2019 Family August 2019
2nd Visit at this great hotel
Just preparing to leave the Riu Buena Vista following a fantastic 10 day break with our 2 children age 12 and 7 following our 2nd stay at this great hotel.
The following review is based upon this... >> Read full review
Daniel M, 8/9/2019 May 2019
My Wife and I stayed here in May what a great Holiday the staff were all excellent. The food was very good.The hotel was very clean. All the staff are so helpfull. Nothing was too much trouble. I... >> Read full review
ACM1908, Carlisle, United Kingdom 8/8/2019 August 2019
Hotel immaculately clean, staff very helpful and animation team fantastic. Lovely holiday.
There are many positives about this hotel that far outweight he negatives. The hotel is immaculately clean, pool towels very soft and large and free which can be changed as often as you want. The... >> Read full review
Nikki D, 8/6/2019 Family August 2019
Hotel is in a really poor location so total boredom at night unless you want to listen to the same two singers singing the same songs every night.
Hotel is very clean and staff are very... >> Read full review
jessfdean, Wolverhampton, United Kingdom 8/6/2019 Couples May 2019
Amazing food - so fresh and so much choice
Rooms - we had a beautiful suite and yes the decor is slightly dated but still very clean and perfect for a holiday stay
Staff - fab service
Pools - were... >> Read full review
traceygittins, Tenerife, Spain 8/3/2019 Family August 2019
What a beautiful hotel, excellent location and views, staff are all friendly, excellent entertainment day and night, towels for sunbeds provided free of charge, enough sunbeds for everyone, rooms... >> Read full review
Phyllis B, Gateshead, United Kingdom 8/2/2019 July 2019
Rui Buena vista
Have just returned from two weeks at the Riu Buena Vista and can honestly say what a great hotel this is. The entire staff from the reception, restaurant, cleaners and entertainment team do a... >> Read full review
X3363PDjuliem, 7/26/2019 Couples July 2019
Room was lovely and spacious slightly outdated but on a plus has fridge.Staff are very helpful but not all speak English.Entertainment was the worst not even a hello was in English or any other... >> Read full review
abbyc01, Ipswich, United Kingdom 7/23/2019 Friends getaway July 2019
Relaxing Venue for A Girls Break
We had a great time at the hotel. Our family room was an ideal size for three girls with a main bathroom/shower and another toilet. The view from the balcony was also perfect for evening... >> Read full review
Jamesstephen97, 7/21/2019 Couples July 2019
Great all rounder
Stayed here for a week recently, food was great. Pool is a good size. All inclusive facilities are pleasant and staff are friendly. Had a minor leak in our room but thankfully was dealt with quickly... >> Read full review
Jan H, 7/19/2019 Family July 2019
Lovely Relaxing Holiday!
We have just spent a week at the hotel and had a fantastic time. The staff work tirelessly to ensure that they provide excellent service in all areas - reception, bars, restaurants, housekeeping... >> Read full review
KostasMar, Αθήνα, Ελλάδα 7/19/2019 June 2019
Oustanding family vacation
Indeed the hotel room pictures are accurate, the furniture take you a few years back. But words cannot really describe the very high level of service and the quality of the entertainment staff... >> Read full review
mtjrg, Stoke-on-Trent, United Kingdom 7/19/2019 Couples June 2019
We have returned after spending a week here, and honestly I wish we were there for two! Hotel certainly lives up to the RIU name.
The rooms were very spacious (we had a family suite with a separate... >> Read full review
Scottieboy26, Kilmarnock, United Kingdom 7/17/2019 July 2019
Ideal Family Getaway
Needing a relaxed family holiday this one fitted the bill. The weather was guaranteed which was great. Transfer from the airport was fine so no real problems there. We had one or two teething... >> Read full review
JeanieDawn, 7/16/2019 Family August 2018
Very friendly and dedicated staff, huge room and balcony, big pool area with two big pools, awesome kids club, nice neighborhood with a beatuful sea view, big buffet with tons of choices. Best hotel... >> Read full review
Explore666185, 7/15/2019 Family June 2019
Visited last year and was very impressed with the staff who could not do enough for you .
Yes hotel a bit dated but emasculate !
Value for money for sure.
Would not hesitate to return even before... >> Read full review
Gutu2016, Drogheda, Ireland 7/13/2019 Family July 2019
Michal and Michaella from Ireland
Where do we begin?This was our 2nd time visit at this amazing hotel.First of all we were greeted by Marcelino at the reception to our surprise we were upgraded to the seaview room C218.
The... >> Read full review
samantha f, 7/13/2019 Couples July 2019
Mr & Mrs Falco
The Hotel is Immaculately kept and Spotlessly clean. The Staff are Always friendly and polite and anything we asked for was done straight away.
Our problem was with the food as it was very... >> Read full review
Ge0rgeFrederic, Manchester, United Kingdom 7/11/2019 Couples June 2019
Our 30th Riu hotels holiday.
Wonderful holiday at the Riu Buena Vista, June/July 2019. First, my thanks to Senor Diego Molina (Director) and his excellent staff for providing such a memorable holiday. Our room was magnificent... >> Read full review
DeanG1984, Scunthorpe, United Kingdom 7/10/2019 Family June 2019
Another stay at this hotel
Just returned from my second visit ( partners third ) to this hotel and it is really starting to grow on me. Usual pleasant welcome, clean, tidy and great facilities. Now from my last review it is... >> Read full review
LouisaSmithh, London, United Kingdom 7/10/2019 Family June 2019
amazing place, would really recommend!!
after staying at many riu’s this one has to be one of our favourites. staff are helpful and very friendly as always and entertainment again very good, free big bottles of water at reception whenever... >> Read full review
Leeee86, Anstey, United Kingdom 7/8/2019 Couples July 2019
I have just come back from a weeks stay in the Riu Buena Vista. I have had the best week, the hotel is immaculately clean, the staff are all very friendly and the rooms are a great size. I absolutely... >> Read full review
Craig S, Cambridge, United Kingdom 7/7/2019 Family June 2019
Terrific Value For Money
Visited with wife and 17 year old son for 10 days. It is our second visit to this hotel, we also went last year for a week in July.
Positives: Very friendly and helpful staff. Good sized and clean... >> Read full review
angelpV4363WF, 7/5/2019 Family June 2019
Just came back home from this hotel..
Personally I wouldn't come back to this hotel as we had a lot of issues, on the other hand the hotel is nice but needs a massive improvement.
Good things... >> Read full review
RyanHall74, 7/3/2019 Family July 2019
Very average at absolute best,
Very very busy hotel, that’s got busier the long we have been here for our 10night stay, we’re currently 6days in.
Very welcoming at the beginning from the concierge desk when checking in cant fault... >> Read full review
holidaysun123, London, United Kingdom 7/3/2019 Couples July 2019
Just come back from a weeks stay in this hotel with my boyfriend. After reading a few reviews we were a bit unsure, but I can say we were generally very impressed with this hotel. Staff were all... >> Read full review
christineb399, Swinton, United Kingdom 7/2/2019 Couples June 2019
Just returned from this hotel. Even though we met some nice people would not return which is a pity really because staff were magnificent. On arrival we found our room was not even attached to main... >> Read full review
Валерий К, 7/1/2019 Family June 2019
Lucas Garcia - legendary person, man's a legend on Tenerife !!!
Visited this hotel for the second time - everything is also at a high level, as before.
Extremely helpful and friendly staff. Everything is comfortable and pleasant.
Thank you very much, especially... >> Read full review
MINNIE-NY, BANJUL -THE GAMBIA 6/30/2019 June 2019
Hotel is good for couples or family. The reception is very helpful and all staff were polite and always happy to please.The rooms were clean but could do with a little updating,especially the... >> Read full review
veraterceira, 6/28/2019 Family June 2019
We loved this hotel the rooms were very big and clean with a nice balcony to chill, the food was good, they have 2 pools which is great, but what they have best is the animation crew, they sing, they... >> Read full review
lukeadams68, Ulverston, United Kingdom 6/28/2019 Couples June 2019
Fabulous 8 day stay
Stayed June 2019
This is the 2nd time we have stayed at this hotel ( we also did 10 days in Feb)
You always wonder coming back a 2nd time if it would be as good....in fact was even better
The staff... >> Read full review
holzj91, Bournemouth, United Kingdom 6/27/2019 April 2019
We were at the hotel in April for a week. Rooms are massive, one of the biggest I have ever had away, we were on the 4th floor close to the sea and has uninterrupted fabulous sea views!
Entertainment... >> Read full review
Hannah C, 6/25/2019 Couples June 2019
My boyfriend and I came here last week.
On the first morning our ceiling was dripping water and there were massive puddles covering the floor which I slipped on in the night and hurt my hand.
No... >> Read full review
Danielmillsdabell, Nottinghamshire, United Kingdom 6/22/2019 Couples June 2019
Very noisy, in need of refurb, but good qualities
We largely visit the canaries each year for a week around June. Unfortunately this was our least favourite hotel we’ve stayed at on all of the islands. It does have good qualities, and is “fine” or... >> Read full review
TheOldies186337, Liverpool, United Kingdom 6/21/2019 Couples June 2019
Wonderfully relaxing for a couple of oldies
First, I would like to say a big thank you to Reception, who assisted us greatly with our room request. We were lucky enough to have a suite - bedroom, lounge, bathroom with both bath and walk in... >> Read full review
Turnerdaines, Bournemouth, United Kingdom 6/21/2019 Family June 2019
Amazing relaxing holiday for adults
We have just arrived home today 21st June after the best holiday ever. Where do I start..... hotel fantastic, clean, excellent facilities bottled water each day no extra cost. Staff lovely friendly... >> Read full review
512kennethc, Coventry, United Kingdom 6/20/2019 Couples June 2019
A WHEELCHAIR TRAVELLERS VIEWS ON THE BUENA VISTA
Well here we are , at the buena vista, 2 days into a weeks break, and its time to , tell the truth , the whole truth, and nothing but the truth, on the riu buena vista, 1st things first, hired a car... >> Read full review
Punjab61, 6/19/2019 Couples June 2019
Not the best
I have just returned and can say it’s not the best Rui hotel I have stayed in. The staff were very friendly, polite and some helpful. The write but doesn’t tell you that you are not on a local bus... >> Read full review
Gabylouise1, 6/19/2019 Couples June 2019
We stayed here in June, and we had a fantastic time!! We were a little nervous before we came after having read the reviews, but we were massively surprised by how nice the hotel was!
The rooms... >> Read full review
jaylee1987, Wales 6/15/2019 Friends getaway June 2019
Our get together
Currently staying at the riu Buena vista in tenerife. Weve enjoyed our stay so far, apart from yesterday whilst changing I left my sliver necklace on top of the fridge came back to the room later and... >> Read full review
Leventhistle, Fife, United Kingdom 6/15/2019 Couples June 2019
Firstly I must say that the hotel is very clean.The rooms (more like suites) are large with huge balconies and the staff are great.
The whole hotel, however, is in serious need of a refurb. The room... >> Read full review
trumps100, Tenerife, Spain 6/14/2019 Family June 2019
I am still here as I write this review, I can’t recommend it enough. The staff are so friendly, nothing is too much trouble (apart from the little convenience shop, not that friendly). The rooms are... >> Read full review
Amanda B, 6/11/2019 Couples June 2019
Loved it "again"
Excellent hotel , food is beautiful plenty of choice loved it . The entertainment team are fab a special mention to Phillipe the zumba instructor he was amazing also a great entertainer . The staff... >> Read full review
anniemarie39, Toronto, Canada 6/7/2019 Couples May 2019
After reading negative reviews I wasn’t sure what to expect, but from my perspective I had a great experience. We booked a family room that was more than enough for two people but very nice, and... >> Read full review
Sunshinegirl89, Bradley Stoke, United Kingdom 6/7/2019 Family May 2019
1st Holiday without a mosquito bite!
Back from a wonderful week away here - the staff were brilliant along with the facilities.
We had 2 family rooms with pool and partial sea views which were large and had 2 toilets along with a... >> Read full review
Jak H, Thurnscoe, United Kingdom 6/7/2019 Couples May 2019
RIU BEUNA VISTA TENERIFE
Ok I will start by saying the staff were amazing...the drinks were as well...I will add the vodka wasn't the best I've ever had but that made no difference to me!
Yes the room and hotel maybe a... >> Read full review
chloeee1996, Doncaster, United Kingdom 6/5/2019 Couples June 2019
Riu Buena Vista - Tenerife
Overall the hotel is nice and so are the staff! However the food let it down for us. We was told that the bookable restaurant was different types of food every night (Mexican, Italian, and food of... >> Read full review
corrina_william, 6/3/2019 Family May 2019
thank you Andrea you made my sons holiday
I have just resturned from Buena Vista, which really lives up to its name. I had a wonderful time, Muy bien. Thank you to Andrea in the kids club I was eventually able to get some mummy time! My son... >> Read full review
Claire40Welsh, Dorset, United Kingdom 6/2/2019 Couples May 2019
Amazing Staff and hotel
Hola All Staff
Having amazing time here at Riu lovely staff threw our hotel (my Favourite) james on Reception he welcomed us so well had a upgrade room also really good member of staff threw out... >> Read full review
corrinab54, Norwich, United Kingdom 5/31/2019 Family May 2019
Hotel Buenavista amazing. Best all inclusive!
I read many reviews before coming here. I still have until Sunday here but I can’t fault this place. I got an excellent deal.
I had a limited view room (239a) and it was but still saw sea and pool... >> Read full review
saddler14, England 5/31/2019 Couples May 2019
We are in double figures now for the number of visits to this hotel. That probably tells you how much it suits us. However we feel the need to update our previous reviews.
The very few negatives... >> Read full review
Mastercheff2000, Jarvenpaa, Finland 5/29/2019 Family March 2019
We visited 2 weeks at this Riu Hotel. Daytime temperature was +18"C and night below +10"C, the room was cold as siberian outhouse...They can offer only extra plankets nothing more, so we had a bad... >> Read full review
shawinship, 5/29/2019 Couples May 2019
Just returned from 11 night stay at this hotel. On arrival at around 1am we were told just to put our luggage in bag hold and go get something to eat. Also given free bottles of water and advised to... >> Read full review
11elainescott, Staines, United Kingdom 5/28/2019 Couples May 2019
Travelled hear from the 14th of May for a week having had a two and half hour delay on the plane as a family decided not too fly the flight was very badly handled by Norwegian very poor security as... >> Read full review
Martin L, Aberdeen, United Kingdom 5/27/2019 May 2019
Great hotel, lovely staff, fantastic food and drink.
The hotel is well appointed, the atrium area has shops, even a little mini market and a hairdresser. There are computers and a printer plus a kiosk to buy access for WiFi. (Note that this does NOT... >> Read full review
Amy D, 5/26/2019 Couples May 2019
This hotel is amazing for the price of it! Didn’t see one bug, staff are constantly cleaning and trying to help. Food is repetitive but that’s what is expected with all inclusive. Entertainment is... >> Read full review
Teneriffe123, 5/26/2019 Couples May 2019
First time to this hotel
We were very pleasantly surprised by how nice this hotel is. Yes it’s a bit noisy around the pool at certain times of the day, and yes the entertainment is far too loud, especially in the evenings... >> Read full review
Maureen R, Houston, United Kingdom 5/23/2019 Family December 2018
Stayed here from 11th to 21st December 2018. Got a free upgrate to the best room of any Riu hotel we have stayed in. We had a corner suite (A) which was huge with fabulous views of the sea and... >> Read full review
Stayvac, 5/23/2019 Couples May 2019
Pros & cons
Food reasonably good. Staff brilliant. Room adequate but tired. However, at times the hotel was terribly overcrowded and the Entertainment Team insisted in playing their music at max decibels which... >> Read full review
Claire40Welsh, Dorset, United Kingdom 5/19/2019 Couples May 2019
Amazing Staff and hotel
Hola All Staff
Having amazing time here at Riu lovely staff threw our hotel (my Favourite) james on Reception he welcomed us so well had a upgrade room also really good member of staff threw out... >> Read full review
SouthYorksGandS, South Yorks 5/18/2019 Couples May 2019
Friendly staff, clean hotel, thanks for a very nice stay.
All staff were very friendly. The room was nice and spacious and very clean. We used the courtesy bus into Las Americas and found it punctual and easy to use. The Canarian nights in the themed... >> Read full review
Kljnr, Bristol, United Kingdom 5/16/2019 Family April 2019
Just returned from a amazing week here!! Location great a quiet resort but perfect for a relaxing holiday, had a 2bed apt with sea views and the biggest balcony with sun beds. Food great, slush... >> Read full review
Vincent S, 5/15/2019 Couples May 2019
4 Star ? Not So Sure...
As title suggests,
4 Star ?.. I`m not so sure...
Transfer from the airport to the hotel takes approx 30mins.
My wife & I arrived late in the evening, Friday 10th May.....
First of all the bad... >> Read full review
203rlcc, Worcester, United Kingdom 5/14/2019 Couples May 2019
Can’t fault this hotel, was so beautiful
Travel date was 05/05/2019 - 13/05/2019
Arrived late to the hotel due to delay leaving UK, arrived at the hotel when dinner was about to end so the reception said to get dinner then to come back up... >> Read full review
Jayde97, Liverpool 5/13/2019 Friends getaway May 2019
I have just returned from a 4 night stay, was a lovely stay. Staff were very welcoming right from checking in at reception, cleaning staff and staff all around the hotel.
Rooms were amazing! Given... >> Read full review
pegleg93, West Midlands, United Kingdom 5/11/2019 Couples December 2018
Great stay at a gem!
Had a lovely stay here. Lovely, quiet area and beautiful views of the sea. Staff were all pleasant and drink choice was pretty good for an all inclusive. Entertainment at night was mixed and there... >> Read full review
Jenniflower16, Shepton Mallet, United Kingdom 5/10/2019 Family April 2019
BEST HOLIDAY EVER!
In the words of our 4yr old daughter this was, as the title suggests, our best holiday ever!
From the minute we arrived until our teary goodbye 10 nights later we all had a fantastic time.
Yes, the... >> Read full review
jansmith999, Nottinghamshire, United Kingdom 5/9/2019 Couples May 2019
Last visit, such a shame.
This was our fourth stay and this one will certainly be our last!
Our return home on 7th may was very much anticipated this time around. Our arrival was swift and check in ?.. We were advised to go... >> Read full review
ap197416, Swindon, United Kingdom 5/7/2019 Couples May 2019
EXCELLENT - WELL DONE RIU BUENA VISTA
Currently staying at the hotel. Check in was smooth and the reception staff made sure we could go straight to the restaurant to eat and then collect the key card for our room. Very thoughtful. All... >> Read full review
davidnW7493TP, 5/6/2019 Couples May 2019
Do ageing TVs really bother you?
If you’re anything like me you’ll have scanned down the page and read the bad reviews first. Many do.
The reality of this hotel is not one of a crumbling fabric and archaic fixtures. It is in fact... >> Read full review
tinas263, Manchester, United Kingdom 5/4/2019 Couples April 2019
Enjoyed every minute of this holiday, hotel was spotless staff friendly, couldn't do enough for us , our family room was perfect and our maid outstanding... weather was fabulous... beautiful sea view... >> Read full review
Heidi K, Farnborough, England, United Kingdom 5/4/2019 Family April 2019
Great Holiday Thanks Riu
Reception staff excellent and worked extremely hard always. Restaurant staff again excellent and nothing was any trouble. Entertainment team day and night were just brilliant and were so so friendly... >> Read full review
laraC76, Amsterdam 4/28/2019 Family April 2019
Better than expected
Stayed at the Buena Vista hotel for a last minute get away with the kids. Didn’t have high expectations having read the reviews but I must say I was positively surprised.
Bad matrasses but spacious... >> Read full review
areonholiday, 4/27/2019 Couples January 2019
In our opinion, not a 4 star hotel
Beautiful building, rooms and balconies spacious. Staff very pleasant and efficient.
Food was average but we could always find something to eat. We visited the themed restaurant on a few evenings but... >> Read full review
Sam911, Watford, United Kingdom 4/26/2019 Family April 2019
This was our second visit having visited in December 2016. We had a wonderful week in the hotel and couldn’t fault our stay. The rooms are basic but are spacious, as is the private terrace, however... >> Read full review
toniaweldon, Great Yarmouth, United Kingdom 4/24/2019 Family April 2019
Just returned after a weeks stay. We had read the reviews so we knew what to expect but was genuinely impressed on arrival. Room dated but very clean and spacious. The staff could not do enough for... >> Read full review
Annamaria C, Swansea, United Kingdom 4/23/2019 Family April 2019
Lets the brand down
Having mainly visited Riu Hotels in the last 5 years this has to be the worse one and lets the Riu standard down never written a review whilst still on hols before but here goes. Early arrival (Tui... >> Read full review
dswift12017, Liverpool, United Kingdom 4/21/2019 Family April 2019
Great for a week away in the sun
We stayed here for a week 2adults 2 teenagers and was very happy with our choice. Hotel is clean throughout and all staff are very polite and always greet you. we had
2x 1bed room which was huge... >> Read full review
Jason S, London, United Kingdom 4/20/2019 Family April 2019
3 Star Hotel is more accurate NOT 4 Star
The Staff: They are very polite, fun and welcoming a real credit to the Hotel.
The Food: Is very basic and pretty much the same every day. Not worth a 4 Star rating. Even the Beach restaurant on... >> Read full review
happyhappyholidays1, London, United Kingdom 4/20/2019 Family April 2019
One unpleasant staff member
We have just returned from a two week stay. The location and layout of this hotel are great. It is tucked away in a quiet area but a lovely short walk from the local town. The biggest downfall is the... >> Read full review
Paradise13629662973, Weymouth, United Kingdom 4/16/2019 Couples April 2019
Excellent stay just showing it’s age a bit
Excellent stay, but not normal Rui standard in respect of accommodation, terrible Wi-fi provision and tv service. Everything else was wonderful, especially the staff. Could not fault them in any area... >> Read full review
Anne H, Paisley, United Kingdom 4/15/2019 Couples April 2019
We booked this as an extra holiday and paid a great price for it. The hotel did not disappoint. Staff were so friendly, hotel was spotlessly clean and food was brilliant. Excellent choice. My... >> Read full review
Blackpoolbelle2013, Thornton Cleveleys, United Kingdom 4/13/2019 Couples March 2019
Lovely hotel brilliant staff, they couldn’t do enough for you, food best inclusive we have ever had great room which was actually a suite overlooking the sea very large Balcony with table and chairs... >> Read full review
charlotteintheskies, London, United Kingdom 4/13/2019 Family April 2019
i’m pretty fussy when it comes to hotels - but this one is absolutely fantastic. firstly, the hotel itself is beautiful and spotlessly clean. i didn’t see one speck of dirt during my whole seven... >> Read full review
marcys001, 4/10/2019 Couples March 2019
I would like to thank very much for great time in Hotel Riu Buena Vista. Friendly and helpful staff make a great atmosphere and that's why will definitely back there again. Special thanks for great... >> Read full review
Heather P, Somerset, United Kingdom 4/9/2019 March 2019
Fab March week
This hotel is spotless,friendly,comfortable excellent value for money.My husband and I returned here after staying for a week the previous Feb,we were so impressed and we were not disappointed again... >> Read full review
lizbit78, 4/9/2019 Family April 2019
Another Excellent Family Holiday
Just returned from 10 days at RIU Buena Vista, absolutely brilliant holiday and our second visit to this hotel. If you want a family friendly hotel with good facilities away from the noisy resorts... >> Read full review
Beachbabes1234, 4/9/2019 Family April 2019
Cheap and cheerful
My daughter and I booked this hotel for a cheap break away in the sunshine. You get what you pay for here. The hotel is very dated and dull. The room was quite depressing and the beds are rock hard... >> Read full review
Paolo187056, Maidstone, United Kingdom 4/4/2019 Couples March 2019
Great time and Hotel
Fantastic hotel with friendly staff and great atmosphere. Food and drink was also superb and nothing seemed to much trouble.
There is not alot in the surrounding area but the hotel is more than... >> Read full review
clara j, Cardiff, United Kingdom 4/3/2019 Couples March 2019
Last minute holiday
My husband and I have just returned having spent 10 days at this hotel. The all inclusive drinks package is great, sparkling wine all day! The food was ok, and always plentiful. The rooms are kept... >> Read full review
DerekBr75228214, 4/2/2019 December 2018
This was our second time at the Buena Vista for a little bit of winter sun, we checked in swiftly and got to our room which we where disappointed with, but reception staff sorted it out after a... >> Read full review
Hilary1954, South Wales, ex Durham 4/1/2019 Family March 2019
Excellent Hotel, staff, food, facilities,
Stayed at the hotel from 15 March for 14 nights, and once again had an excellent 10th stay at this hotel, only downside we had which was very unusual was the top restaurant and the disgusting... >> Read full review
Sue M, Hastings, United Kingdom 4/1/2019 Couples March 2019
Return trip - 8 years on..
Back to Buena Vista 8 years on. Lovely staff, nice hotel although looking a little tired now but did not compromise our stay- understand from friendly reception team due 7 million pound makeover next... >> Read full review
janice1234_11, London, United Kingdom 3/31/2019 Friends getaway March 2019
Enjoyed my stay at Riu Buena Vista.. the hotel has been taken over by Riu so not 100 percent up to standard but saying that it is very nice .. rooms were lovely we had a family room . Which wasn’t... >> Read full review
charli72, Hornchurch, United Kingdom 3/30/2019 Friends getaway March 2019
Worth the money I paid
Just finished a week in the sun. Hotel rooms lovely and big and kept clean. All staff very friendly and helpful. My friend and I loved the all inclusive cocktails all day until midnight. Food was... >> Read full review
36carolg, Levenmouth, United Kingdom 3/24/2019 Couples March 2019
Mad March Sun
My husband & I stayed here from 8th March for 11 nights, we had a family room with partial sea view on the 7th floor, the room was great as only the 2 off us so plenty room, I would recommend this... >> Read full review
676neilh, Dublin, Ireland 3/24/2019 Family April 2018
We stayed here for a week. The transfer from the airport, dependent on stops, is approximately 40/45 minutes, which is okay. Checking in was effortless, very friendly staff that explain everything in... >> Read full review
Hawler R, Stockholm, Sweden 3/23/2019 Friends getaway March 2019
Great trip thanks to a great Claudio
Our trip to Buena Vista was lovely and we have Claudio and the other personnel to thank for it. Claudio always helped us with everything and was very social at the bar! The rooms were great and so... >> Read full review
staghunters, 3/21/2019 Couples March 2019
10th visit--------------love it.
Thank you Riu team for another well fed and watered relaxing 2 weeks. Looking at booking again in November. We would not let a small cosmetic problem with furniture, which works perfectly well,
spoil... >> Read full review
NYorksHols, Cape Town Central, South Africa 3/21/2019 Couples March 2019
4 star hotel. The room was clean but tired. Veneer was chipped in the furniture, all balcony’s only had one sunbed despite us being two and there was tea or coffee facilities.
Sunbeds lined up to... >> Read full review
TheNewVoyager, Cambridge, United Kingdom 3/20/2019 March 2019
Value for money, Can't really complain......Don't compare it with Barbados...
You get what you pay for. This all-inclusive hotel is huge on rooms and value. Considering the flight, transfer, accomodation, food and drink, it's a bargain. Sure the entertainment is a little... >> Read full review
FionaGelder, 3/17/2019 Couples March 2019
Best All Inclusive so far
We have just returned from a week and can honestly say it was great, the food fresh and plentiful,with plenty of choice. The help yourself stations for wine,beer, soft drinks and coffee were great... >> Read full review
Rainer O, Tallinn 3/13/2019 Friends getaway February 2019
Not a bad resort, but definitely not a 4 star resort
Doesn’t matter how many stars the hotel itself is drawing, with poor quality management this hotel doesn’t look or feel as 4 star hotel.
This hotel is not original RIU and therefor all around the... >> Read full review
TenkoDragon, Barry, United Kingdom 3/12/2019 Couples March 2019
I’ll be back!
My partner and I have just returned from spending a week at this hotel where we had a great time. My comments below where negative are intended for constructive criticism only.
The staff in all areas... >> Read full review
lettie112, Rochester, United Kingdom 3/12/2019 Couples February 2019
Great holiday - would recommend.
Just returned from 10 nights at Riu BuenaVista. Our room was excellent, overlooked the pools, really well cleaned each day. Hotel staff great, especially Sajid and Rodrigues clearing tables on the... >> Read full review
jayjayholmfirth, holmfirth 3/11/2019 Couples March 2019
Very relaxing holiday
Booked holiday with First Choice and flight was on time but had a 20 minute wait before the transfer bus could take us. Apparently one party did not check in with the Tui staff to say they were... >> Read full review
Laura B, Bristol, United Kingdom 3/9/2019 Family February 2019
Another fab stay
This was our second visit as a family after we enjoyed it so much last year. We were worried it wouldn’t live up to last year but pleased to say it was even better. The hotel is lovely an spacious... >> Read full review
YorkshireLass1234567, Coventry, United Kingdom 3/8/2019 Family February 2019
25th Anniversay holiday
Was really looking forward to this 4 star rated hotel all inclusive but most aspects were a complete let down. Unfortunately the hotel was from the 70s nothing new or refreshing at all compared to a... >> Read full review
865yasmink, Callao Salvaje, Spain 3/1/2019 Family March 2019
We always stay in the Riu chain hotels because we know what we are going to expect!
Lovely hotel, stunning area.
The entertainment staff are incredible, they work all day long to provide... >> Read full review
featherstone, England 2/26/2019 Family June 2018
I came to this hotel in June 2018 with my husband, 4 year old granddaughter and my parents
I had booked the family room which had a large living room two toilets, separate bedroom and a very large... >> Read full review
Michaela_A07, 2/25/2019 Family February 2019
This hotel must be one of the worst hotels I have ever been to , it is no where near impressive , when u come in it is as if u have walked into a multi storey car park with a bit of furniture... >> Read full review
GeeAliL9770AK, Cumbria, United Kingdom 2/25/2019 Couples February 2019
Another Lovely Holiday
We have recently returned from our fourth visit to this hotel and once again we enjoyed a very relaxing holiday. We had emailed the hotel prior to arrival and our accommodation request was granted... >> Read full review
Robert F, 2/24/2019 Couples February 2019
Good winter break
We spent 7 nts here 12th to 19th Feb my wife and I plus sis in law. Good food, drink and entertainment evening. Room big 3 single beds great hse keeping all staff excellent and friendly. Pool... >> Read full review
Cg1978, Birmingham, United Kingdom 2/19/2019 Couples February 2019
Room 612 A
We stayed at the hotel for the second time from 8th February for a week and had a lovely time.
We stayed in room 612 in block A, mentioned in a previous review and although yes it’s in need of a... >> Read full review
Jenny C, Sheffield, United Kingdom 2/19/2019 Couples February 2019
Lovely sunny break
We had a week here at the beginning of February. We had visited the hotel before and enjoyed it.
The rooms are spacious and very clean. We had a family room with a huge balcony and two sun loungers... >> Read full review
Stephen W, Swansea, United Kingdom 2/16/2019 Couples February 2019
You get what you pay for
First of all the most critical point raised about this Hotel by nearly all the reviewers is the state of the furniture in the rooms well yes it is rough and the idiot who decided to purchase... >> Read full review
MatsL68105, Sundsvall, Sweden 2/16/2019 Couples February 2019
Nice hotel but food doesen’t match
The hotel as a facility are good, nice staff and clean.
We will choose another hotel at our next visit to Tenerife because of the surroundings.
Food was almost awful, everything tasted the same. If... >> Read full review
EnaSharples, Boston, Lincolnshire, UK 2/12/2019 Couples January 2019
4 Star Rating is a Joke!
Room was horrible. Really Cold. In the shade all day and night. Number 612. We were offered extra blankets and a room change was eventually offered five days after we arrived (who would move with... >> Read full review
GSBMB, Worksop, United Kingdom 2/12/2019 Couples January 2019
Another great winter break.
We had another great stay at the Riu Buena Vista in Plaja Paraiso in January this year. All our comments from last year’s review still apply so have a look at that for more information. We cannot... >> Read full review
neils968, Kidderminster, United Kingdom 2/10/2019 Couples January 2019
My wife and I have recently returned from a 2 week holiday at the Riu Buanavista, having spent a really relaxing fortnight ,it was our first time in Tenerife and we will definitely be back, the food... >> Read full review
pensioner, Norwich, United Kingdom 2/7/2019 Couples January 2019
Our first visit was 2010 have returned many times since then we also have other holidays The staff are efficient friendly will try to help in anyway possible Hotel always very clean Food choice... >> Read full review
Lisalass, Newcastle upon Tyne, United Kingdom 2/6/2019 Couples December 2018
Lovely hotel the rooms were spotless and our balcony was the widest one we’ve ever had we spent every day on there til 1pm then went for a stroll. The staff were friendly and helpful. The food was... >> Read full review
Hykeha, 2/4/2019 Family January 2019
Have just come back from this hotel what can I say fab fab fab 2 restaurants to choice from food was fabulous loads of variety and tasted superb loads of different drinks at bar kids help them selves... >> Read full review
Bill4legroom, Playa Blanca, Spain 1/31/2019 Couples January 2019
We used this hotel a lot in the past but have not been back to Tenerife in the past 5 years. On arrival, it was like walking back into your favorite place - although many faces have changed, those... >> Read full review
halifax-referee, Selby, United Kingdom 1/30/2019 Couples January 2019
Fantastic week away
Went away for 7 nights mid January for my 50th birthday & was blown away from the experience we had. From start to finish we were treated so well especially when the animation staff found out it was... >> Read full review
millfarm18, Bognor Regis, United Kingdom 1/29/2019 Family January 2019
Nice clean hotel good staff
This hotel is good if you want to see how they get as many sunbeds round a pool as possible, I am not kidding you are jammed in like sardines, just hope you get on with the person next to you. The... >> Read full review
CLove27, Glazebury, United Kingdom 1/26/2019 Couples December 2018
Myself and my fiancé stayed here for 1 week for the 29th November. The hotel is beautiful and the staff work tirelessly keeping the hotel lovely and clean. The waiting staff in the restaurants are... >> Read full review
Carol B, 1/24/2019 Couples January 2019
tired hotel, visit 8 jan to 22 jan inc.
Got the sea view we booked. good sized room and huge balcony. Downside:covers on settee, 2 of the 4 were torn with broken zips. Seats very soft, had to be hauled out by hubby and I am not obese... >> Read full review
conkiwales, wales 1/23/2019 Couples January 2019
Very clean hotel and grounds. Very pleased with the size of the room and balcony although the beds could definitely do with being renewed as very uncomfortable. Staff very friendly and always happy... >> Read full review
emlar01, Cardiff, United Kingdom 1/23/2019 Couples January 2019
Average all-inclusive hotel. Not luxury, but not budget. Food was decent, plenty of it and lots of choice for each meal. Lots of drinks included in the price. Pools are lovely to look at but... >> Read full review
MikeTaylor90, 1/22/2019 Friends getaway January 2019
Lovely hotel. Food good for all inclusive and available for most of the time a bit repetitive.Lovely area. Staff very friendly, helpful and efficient. Bar and waiting staff very good , reception... >> Read full review
seamans268, Rotherham, United Kingdom 1/19/2019 Couples January 2019
Have just returned from a really lovely 10 night stay. After reading reviews about this hotel, was bit apprehensive. Well there was no need. The hotel maybe does need a bit of a face lift, and yes... >> Read full review
Alex R, Doncaster, United Kingdom 1/18/2019 Couples January 2019
We have returned from our annual winter-sun break in the Canaries staying at the Riu Buena Vista for 14 nights from the 1st January 2019 on an all inclusive basis.The good points about this hotel is... >> Read full review
helenp7477, Liverpool, United Kingdom 1/14/2019 Family January 2019
Christmas in the sun
We visited 24th December to 7th January, we were given rooms b511 which was overlooking the pool and sea, the balcony got the sun from 3.30 onwards until sunset was really beautiful, the rooms are... >> Read full review
karen03790xb, Aberdeenshire, United Kingdom 1/13/2019 December 2018
Xmas get away
Great hotel lovely and clean great gala dinner at Xmas and great idea free bus to las America's
Staff really nice too rooms cleaned everyday the only thing I would have liked was heated pool as I... >> Read full review
Jimw1968, Coatbridge, United Kingdom 1/10/2019 Family January 2019
Not bad at all!
I booked this late November for a much needed family break. Having read some negative reviews after booking I must admit I was a bit apprehensive before we arrived. I needn’t have worried because we... >> Read full review
NicoCristea, 1/8/2019 Family December 2018
Beautiful Riu Buena Vista
Hotel is amazing , staff very friendly and always ready to help smiling , the villa we had was cleaned every day , entertainment team - super amazing . Many activities for kids and grown ups . Nice... >> Read full review
Barbara S, Durham, United Kingdom 1/6/2019 Friends getaway November 2018
Downhill since 2015
First visited this hotel in 2015 and was pleased with my stay but it has deteriorated since
The so called junior suite is now tired and shabby , the linen is old and warn and the beds are... >> Read full review
al d, Spennymoor, United Kingdom 1/6/2019 Couples December 2018
nice stay tired hotel
we travelled 21-28 december 2018. hotel & suroundings were clean & tidy almost spotless. room in "D" block was spacious & with everything you needed. good wardrobe, balcony large bathroom with a 2nd... >> Read full review
danielhld, Playa Paraiso, Spain 1/5/2019 Family December 2018
A great hotel with super staff
Ok it is a litle old hotel but it is so clean and the hotel staff is so nice. Nice pool, huge rooms, god food(can be better), nice view, near to Hard Rock hotel and so relaxing!
The New Year buffe... >> Read full review
warfran, Liverpool, United Kingdom 1/4/2019 January 2019
We have been to this hotel before but the rooms are in need of a major refit but it is kept spotless by our cleaner Janet .All the staff are very friendly .Food and drinks a good selection, and... >> Read full review
David P, 1/3/2019 Friends getaway January 2019
Staff lovely, room's very spacious, food excellent, clean, great sunset views, amenities fine.
On the downside heated pool to chilly for us, everyone seems to be a smoker which I do not object to... >> Read full review
Martin D, 1/2/2019 Couples December 2018
Riu buena vista
Great staff ( Reception staff are really helpful ).
Good selection of food across all meals.
House keeping ladies are very good.
Room location @ poolside great.
Room good but getting a bit... >> Read full review
janeeds, Bridgend, United Kingdom 1/2/2019 Couples December 2018
Perfect break away
We arrived on the 27 dec and from the off we felt relaxed. We were a-bit concerned about some reviews about the rooms because i am a bit fussy, but yes it could do with an up lift but its spotlessly... >> Read full review
MarKarr, Berlin, Germany 12/27/2018 Family January 2018
Super nice service and staff
Very friendly service.
The beach is a bit difficult to access because the hotel is placed on the mountain/coast black lava.
The surrounding is actually amazing.
You can reach the seaside views by... >> Read full review
johnrickart, Huddersfield, United Kingdom 12/27/2018 Couples December 2018
Riu buena vista
Ok an honest revue
It's a 4 star hotel but not 4 star rooms.
rooms are run down and dated old TV's ?
sunbeds no problem with them free towels
Food is very good alot of choice there is food... >> Read full review
Adventure43481778471, Westbury, United Kingdom 12/27/2018 Couples December 2018
Pre Christmas break
The room furnishing is very tired, public area’s not much better paving needs attention. We feel that the hotel would benefit all if it provided free WiFi, in line with other 4 star hotels. The food... >> Read full review
Damien C, Grantham, United Kingdom 12/23/2018 Couples December 2018
Xmas. Break very very poor
Arrived 23 Dec. Hotel rooms are very very dated. Reception staff members I dealt with very abrupt and simply said if I don’t like it leave the hotel. Thing is £1328 for the hotel alone for 4 nights... >> Read full review
DiscoDon, Aberdeen, United Kingdom 12/23/2018 Couples December 2018
Don’t pay any attention to the moaning brigade this is an excellent hotel. Staff are very friendly and helpfull. Food has been very good and the hotel is kept clean to a very high standard. Our... >> Read full review
Crutchleys, Rotherham, United Kingdom 12/21/2018 December 2018
Ignore negative reviews
We have just returned from a 10 night holiday at the Riu Buena Vista. We went with low expectations, having read a number of negative reviews. Despite the fact that we usually stay in Riu Palace... >> Read full review
Joan C, 12/21/2018 Family December 2018
Stayed for a week at the beginning of December with my sister in law and my 2 nieces and had a wonderful week, we had 2 rooms together (i'd e-mailed the hotel prior to arrival )804a and 803a both... >> Read full review
brodiepark, scunthorpe 12/21/2018 Couples December 2018
Just returned from a week in this hotel. At check in we were given our bands and told to go and eat first before check in! Upon returning we were told to put room number stickers on cases and porter... >> Read full review
chriselliott88, Bodmin, United Kingdom 12/17/2018 Couples December 2018
Super winter break
Visited this hotel for the first time as a last minute deal and must say we were pleasantly surprised. The hotel is large, immaculately clean and the food and drinks plentiful. Our room was huge and... >> Read full review
Falkeland, Göteborg 12/17/2018 Couples December 2018
Look at this hotel for a perfect holiday!
Riu Buena Vista is a place you should consider if you are looking for a perfect holiday. We did not find anything to complain about. This is the best holiday we have had so far and we have been to... >> Read full review
Susan R, Northamptonshire, United Kingdom 12/16/2018 Couples December 2018
Absolutely holiday from hell
well I pity anyone who has booked this hotel. It is a disgrace, rude reception staff, old damaged furniture ready for the bonfire, food awful, infinity pool freezing, no space between sun beds. Deffo... >> Read full review
colin g, Sunderland, United Kingdom 12/15/2018 Couples November 2018
really nice hotel
stayed here at the end of November 2018, really nice hotel with nice rooms facilities service and food.
our room had a separate lounge with two bathrooms, the food and drink was really good with... >> Read full review
kimB027, London, United Kingdom 12/12/2018 Couples November 2018
Great weeks holiday
Very friendly and helpful staff, large hotel we had a room which part overlooked the sea and also near the pool. large room with very large balcony , separate bedroom and a bonus of two toilets... >> Read full review
Denise F, London, United Kingdom 12/9/2018 December 2018
Lovely Hotel shame about the food
Had a lovely weeks holiday here. The hotel is very nice and well laid out and is very very clean. The staff could not be more helpful especially Salim in the restaurant. Yes, the rooms are a little... >> Read full review
Alan B, Luton, United Kingdom 12/6/2018 Couples December 2018
Very nice Break
This hotel is immaculately clean and all the staff are very friendly, helpful and very hard working.
The Room we had was small with a balcony, but for the time we spent in it was not a problem.
There... >> Read full review
Navigate614325, 12/3/2018 Couples December 2018
Here in December 2018.
This hotel is immaculately clean and all the staff are very friendly and helpful.
We where allocated a double room that was very clean but the bathroom area was very very small... >> Read full review
Janine_Taylor1, Newbury, United Kingdom 12/2/2018 Family November 2018
Very enjoyable stay
My family and I stayed at this hotel in the last week of November and we had a wonderful time.
The rooms are a little tired we had a lot of furniture that was damaged. The towels were very thin and... >> Read full review
david c, Nottingham, United Kingdom 11/28/2018 October 2018
What I expected
Very clean throughout - public toilets were cleaned often and this proved to be a big boon on a evening leaving day
Three restaurants serving a large variety of quality food. Outside one has... >> Read full review
angel1234091, Manchester, United Kingdom 11/24/2018 Friends getaway November 2018
Fabulous room with two bathrooms spotless clean
Bit out of the way but free buses every day, lovely walk to next place shops,cafes and Hard Rock Hotel for coffee.
We had an amazing sea view room it was spotlessly clean.
Big complex easy to get... >> Read full review
kerrip2, Chelmsford, United Kingdom 11/20/2018 Family November 2018
A treat for my daughter
Had a week here with my daughter (16)
Hotel was tired and could do with a update. Room was a decent size with huge bathroom with separate bath, shower and toilet and also an extra toilet which was a... >> Read full review
naztab81, United Kingdom 11/19/2018 Couples August 2018
Lovely helpful and welcoming staff, big nice hotel with double swimming pool , bars for drink, good buffet delicous food ,water activities,the only thing is the rooms , need to be refurbished, we... >> Read full review
chris j, Walsall, United Kingdom 11/18/2018 Couples November 2018
Have just spent 3 nights here for a little break from reality! From the moment you walk through the door the staff are friendly and welcoming, we went to check in an the first thing they did was put... >> Read full review
michellepye32, Basingstoke 11/15/2018 November 2018
Just returned from a 10 day break at this hotel. All the staff were extremely polite and helpful at all times. The food was fantastic, lots of choice and variety. We had a family room so there was... >> Read full review
FantyLincoln, Lincoln 11/12/2018 October 2018
I’ve stayed in a much better Riu. It’s a spacious hotel with very friendly staff (apart from a very rude one in the seafront restaurant!). I didn’t mind the food and I think they cater for everyone... >> Read full review
Hannah B, 11/12/2018 Family November 2018
Had a delightful Holliday here at the Rui Buena Vita however there are a few points to make that it is unlike any Rui that I have ever stayed at.
The rooms are very basic, there were just two beds... >> Read full review
Trevor B, Hythe, United Kingdom 11/11/2018 Family November 2018
November holiday with my daughters (19 and 20)
Great hotel in a lovely location. Staff very helpful, friendly and always smiling. Gym good, tennis court needs some attention. Daytime activities very good, evening not great so make your own fun... >> Read full review
soniah53, Wells, United Kingdom 11/7/2018 Family October 2018
I have recently returned from a week staying at Riu Buena Vista with family to celebrate my husband and my 60th birthdays. What a lovely hotel. Staff, rooms and food were excellent. Evening... >> Read full review
caroline c, Sligo, Ireland 11/7/2018 Family December 2017
The location of the hotel is excellent. the rooms are large, clean and the balconies are a bonus! The staff are helpful, friendly and well presented
On the other hand, the food was poor; the menu is... >> Read full review
Compass22109554554, 11/3/2018 Family November 2018
Lovely hotel big issue with pool area
We are a family of 3 currently staying in this hotel. The hotel delivers everything it says and is one of the best overall hotels we have stayed in for this price range.
BUT there is a serious issue... >> Read full review
Howard B, 11/2/2018 Couples October 2018
Hotel is fine if you want to sunbathe for a week or swim. We had a lazy week enjoying good selection of food and drinks. Bedroom was ok not massive. No view apart from another hotel. Room was clean... >> Read full review
Nygarie J, 11/2/2018 Couples November 2018
We have been so disappointed with this hotel. Poor standard of hotel for four stars, especially compared to other four star hotels we’ve stayed in.
The food was basic and repetitive. The rooms were... >> Read full review
Micky_Freeman, Norwich, United Kingdom 10/31/2018 Family October 2018
What a fantastic family break
We stayed at the hotel during the half term in October. There was 20 of us in total (10 adults and 10 children aged 1-6).
We had the most fantastic week. The weather was great, along with the food... >> Read full review
Dislatts, Nottingham, United Kingdom 10/31/2018 Friends getaway March 2018
Check n was quick. Room was a long way from reception and was up and down so not great for anyone the walking difficulties. Room was lovely and big with a separate lounge with a shower and toilet... >> Read full review
James C, London 10/28/2018 Family October 2018
half term week, 4 stars for the staff, animation staff in particular.
Enjoyable stay at this large all inclusive hotel.
Rooms are large and basic with enough hanging space but no drawers. We didn't get the room we expected but that was down to the travel agent and not... >> Read full review
Vicki and Tim B, 10/28/2018 Family October 2018
We had a great time, better hotel than expected
We, 2adults and 1 5yr old had a week here and loved every minute of it.
Very spacious, always spotlessly clean, very helpful staff, good food.
Only down side was that WiFi was chargable and only... >> Read full review
Julie D, Chesterfield, United Kingdom 10/27/2018 Family October 2018
it was ok
Spent one week here, the positives, cleaniness of the hotel was first rate, how on earth they keep such a big hotel so clean is beyond me. The staff was excellent, very friendly and helpful., on the... >> Read full review
Joe C, 10/24/2018 Family September 2018
Overall, a great holiday!
I visited Tenerife in September 2018 for the first time. We stayed at this hotel for a week, my Mum, Sister and I. We also had friends staying in the hotel at the same time which was nice. Now I’m... >> Read full review
Canaryrules, Cambridge, England, United Kingdom 10/23/2018 Friends getaway October 2018
Good and bad
Stayed here in October for a week with friends. Hotel was clean and in part dated. Had a family room which was a good size. Beds not very comfortable and twin beds pushed together which is a shame... >> Read full review
claire w, Leeds, United Kingdom 10/23/2018 Family December 2017
We stopped here for a week in December and are going again soon for 10 days this time the staff were so obliging as we have come to expect as this is a RIU hotel.We had a family room which was huge... >> Read full review
Lisa M, 10/20/2018 Couples October 2018
We stayed here for a week and couldnt fault the place. The room we were allocated (513c) was huge with 2 bathrooms bedroom and a large sitting room. Stepping onto the balcony continued our surprise... >> Read full review
corkhead96, Chichester, United Kingdom 10/19/2018 Couples October 2018
Hotel Riu Buena Vista
Overall an excellent hotel. All inclusive was really all inclusive (food, drinks, towels, courtesy bus into Las Americas,safe, late check out courtesy room - but see comment below) with the strange... >> Read full review
Kathryn T, 10/17/2018 Couples October 2018
Brilliant holiday in a brilliant hotel!
Just returned from a week away with my husband. We’d been recommended the hotel by family members and we have to agree with everything they told us.
On arrival at the hotel at about 9pm... >> Read full review
dwarchie, Chester-le-Street, United Kingdom 10/17/2018 Couples October 2018
We had a very quiet family room (booked with tui) It was large had two toilets and a very large balcony with sunbeds and small table and chairs It was clean and we'll presented but the actual... >> Read full review
Andrea T, Swansea, United Kingdom 10/13/2018 Couples September 2018
Well this was first visit to this hotel for myself and my husband we were here for 10 days(23rd Sept- 3rd Oct),we had a little wait for our room as we had arrived before the check in time so we went... >> Read full review
Heather H, Gourdon, Montrose United Kingdom 10/13/2018 Family October 2018
Our 3rd time at this hotel.. 2years since our last stay.... It shows, hotel in need of a bit it tlc, beds not as comfy and very creaky and noisy when moving.
But can not fault the staff, the food... >> Read full review
Yvonne1434, Bedford, United Kingdom 10/13/2018 Couples September 2018
Not a 4 star hotel!
Hotel is lovely - it’s located right on the coast with a lovely view of the sea, has 2 pools both of which are a good size and the hotel itself is big. However we went all inclusive for 10 days and... >> Read full review
Gazza037, Haverfordwest, United Kingdom 10/9/2018 Couples September 2018
Its visit to Hotel Rui Buena Vista
Just returned from a great holiday at this hotel. Had fantastic room in top floor overlooking pool in quiet area(as requested) Reception staff very polite and helpful. Hotel in quiet resort but free... >> Read full review
Deni D, 10/8/2018 Family October 2018
Great hotel all round! Better than I was expecting.
I've just returned from a weeks family holiday and absolutely loved it here. We arrived late evening and received a warm welcome from the reception staff along with a lovely dinner as the restaurant... >> Read full review
AlisaML, London, United Kingdom 10/8/2018 Family September 2018
We stayed for 10 days in Riu Buenavista and it was very nice. Our room 307-c it was very large with sea and pool view. Our room was cleaned every day and they changed the towels as well. One... >> Read full review
Annabel1919, 10/7/2018 Family October 2018
Amazing family resort!
We are currently here on our third visit to the resort but this time with our 2 year old son.
Don't listen to the bad reviews ( not many) it's an amazing place to stay! We are currently in a villa... >> Read full review
ejconnell, Ramsgate, United Kingdom 10/7/2018 Couples June 2018
I stayed at this hotel for a week in June 2018 with my partner. Hotel is lovely and pool area great, fun games for kids and adults. They say the top pool is a chill out pool and the lower one is for... >> Read full review
Alison C, 10/3/2018 Couples September 2018
Good hotel but 3 star at most
Hotel is out of the centre so quiet and peaceful. Although it was clean it really needs updating.
Very spacious rooms with dated deco.
Around the property quite a few maintenance issues to be... >> Read full review
FJ1Cotswolds, Cotswolds 10/2/2018 Family September 2018
Great location, clean and friendly, would stay again - but needs an update first
This place is clean and the staff are great. We had a lovely 7 night stay as a family of three (travelled with our two year old).
We moved from our original room after one night as it overlooked the... >> Read full review
jackie c, falkirk 9/29/2018 Couples September 2018
Beautiful hotel staff keeping it afloat
Visited this hotel 3 years ago for the new year we knew going back that it needed updated but could not believe when we visited from the 21st/28th I'd september how bad it had got
The staff are... >> Read full review
_bwatson2803, Carmarthenshire, United Kingdom 9/26/2018 Couples September 2018
Such a lovely hotel, would stay again!
I stayed in this hotel for a week with my boyfriend and was very happy from the moment we arrived. Even though the hotel is big, it’s very easy to get around and everything you need is central in the... >> Read full review
christinemmbyrne, London, United Kingdom 9/26/2018 Couples September 2018
Hotel Riu Buena Vista
Went here as the Hotel we choose was have major works done so we were offered this hotel .... well they didn’t even know it was my Big Birthday so nothing done
It’s a old hotel and it shows the TVs... >> Read full review
Mushyp23, Grantham, United Kingdom 9/23/2018 Family August 2018
we staid here as a family of 5 for a second year running in August. The location is away from the main tourist area of los cristianos and las Americas, however there is a free shuttle bus which takes... >> Read full review
Odyssey782427, 9/23/2018 Family September 2018
Not usual riu standards
Stayed in the Riu Buena Vista for a week September 2018 with family. Firstly, I must say that all the staff in this hotel are amazing, they work tirelessly to keep all guests happy, always smiling... >> Read full review
Cheryl M, Cwmbran, United Kingdom 9/21/2018 Family September 2018
Just returned from a week with family. Very nice hotel which was clean throughout. Reception staff were really good and very helpful. Nothing was too much trouble. Food was lovely although by the end... >> Read full review
Gareth222, Cardiff, United Kingdom 9/20/2018 Couples September 2018
At this hotel at moment food great pool great booze great but be aware on left hand side of this hotel they are building new hotels very noisy throughout day cannot use balcony due to level of... >> Read full review
Halifaxbabe, Yorkshire 9/14/2018 Couples September 2018
a good week
Third visit to the Buena Visa in six years. Hotel has not changed much at all. Good restaurant and bar staff always eager to serve and pleasant. Lovely food especially the soup always good and... >> Read full review
gobackizzy, North Yorkshire, United Kingdom 9/13/2018 Family September 2018
Lovely family Hoilday
This is are second visit to this hotel, and it had not change thankfully. We were a party of four myself and my husband and my daughter (17teen) and my son (14teen) we stayed for 10 nights . We had a... >> Read full review
Dave3034, Plymouth, United Kingdom 9/12/2018 Couples September 2018
Amazing once again!
This was our 8th time visiting this paticular hotel and our 2nd visit this year. Me and my wife love coming here as the staff right from check in to bar staff to all the maids and service workers... >> Read full review
ATeam09, England 9/9/2018 Family August 2018
Family of four, two older teenagers stayed end August.
Flight - Norwegian airlines - good. Only difference slightly less duty free to buy. Staff very helpful, fab landing.
Transfer - bit long... >> Read full review
Phil J, 9/9/2018 Family August 2018
We have just return from the Hotel Buena Vista in Tenerife and I have to say that we have had an excellent time, the hotel was excellent in every way, the rooms were very spacious, comfortable and... >> Read full review
Hayley J, 9/5/2018 Couples August 2018
Beautiful well run hotel
We have just returned from an 11 night stay at the Buena Vista. I have to say what an amazing experience. From the moment we arrived the welcome was brilliant, the reception staff were incredibly... >> Read full review
popeye96, Birmingham, United Kingdom 9/2/2018 Family August 2018
Riu buena vista
After staying in Riu hotels around the world,the Riu Buena vista,does not live up to the Riu standards that we have had before. The showers run hot and cold,and are very small,there is no wi if at... >> Read full review
Marcin G, 8/31/2018 Family August 2018
Very nice Hotel
Arrived with Family week ago.
Nice hotel with 2 pools, great food and drinks. Clean and quiet rooms with balcony. No more you need for holiday with your family. Highly recommend to everyone this... >> Read full review
Charles_3rd, 8/30/2018 Family August 2018
Lovely family Holiday
Lovely hotel, staff are very friendly and hotel room clean. Stayed for 11 nights all inclusive with my wife and 2 kids age 10 and 12, we had a brilliant time. Only downside was the entertainment at... >> Read full review
cknight2008, Staffordshire, United Kingdom 8/29/2018 Family August 2018
Hotel immaculate and lovely sea views. We stayed in a family room which was really spacious but beds very uncomfortable. Food all really fresh but as with most all inclusive gets a bit repetitive... >> Read full review
steve k, 8/28/2018 Family August 2018
Fresh hot food cooked in front of you.
Massive hotel but not a single queue at the bars or food hall.
Clean pools and pool area.
Self service beer and soft... >> Read full review
Caroline A, 8/28/2018 Family August 2018
Just back from a stay here was very nice busy and as it’s all inclusive you don’t tend to leave the hotel. Breakfast lunch and dinner can feel like a mad rush but there was always plenty of good... >> Read full review
StephTins, 8/24/2018 Couples August 2018
Perfect week away
My partner and I have just had a rare childfree week away here just the two of us. It was perfect, so relaxing, great hotel, so clean & staff constantly cleaning and collecting glasses etc and... >> Read full review
Mitchy1979, Sheringham, United Kingdom 8/23/2018 Family August 2018
Great family holiday
Me my wife and our 8 year old daughter and 6 year old son have just had a lovely week in Tenerife. There are mixed reviews on here which did concern us, but to be honest there are a lot more good... >> Read full review
Alan O, 8/22/2018 Family August 2018
Stayed here for a week, All inclusive from the beginning of August
Check In : Quick and efficient - Advised that due to our late flight, that the restaurant would be kept open with some snacks for... >> Read full review
Julia A, Bognor Regis, England, United Kingdom 8/20/2018 Family August 2018
Recently returned from a 2 week stay at this hotel travelling as a group of 6. We had 2 family rooms which were very clean and had fantastic views of the sea, pools and mountains from the very... >> Read full review
sandie w, hornchurch 8/19/2018 Family August 2018
We have recently returned from a weeks stay at Riu beuna vista and so glad it was only a week. Although I cannot fault the staff friendliness but the hotel overall was the most disappointing... >> Read full review
mum-of-two-kiddies, London, United Kingdom 8/19/2018 Family August 2018
Nothing’s too much trouble
Fantastic hotel with such caring staff.
We had a ‘superior one-bedroom room with limited sea view’, and there was a great view of the sea. Spacious rooms with large balcony and two sliding doors... >> Read full review
macca53, London, United Kingdom 8/16/2018 Family August 2018
Very fussy traveller - Not usual Riu standard but it grows on you
Fantastic animation team
Very friendly staff
Free shuttle to town
Massive clean rooms (the tv is old but who cares)
Excellent mini club and... >> Read full review
Michelle J, 8/14/2018 Family August 2018
This is not a 4 star hotel, and does not live up to the standards of any other Riu hotel I have visited. The hotel although clean is very dated throughout, the rooms are very basic, the pool area is... >> Read full review
ljcoll, Essex 8/14/2018 Family August 2018
We have just returned from a week at the Buena Vista. We were a group of 6 with two kids age 4 & 7. We had two family rooms which were spacious with lovely balconies and nice and clean, serviced... >> Read full review
Ginaann80, 8/13/2018 Family August 2018
Stayed a week with my boyfriend and 2 kids 13 and 14.
We had a lovely stay at this hotel, hotel so clean and staff work so hard to make your holiday perfect.
Rooms very clean and spacious, had a... >> Read full review
seamanje, Derbyshire, United Kingdom 8/13/2018 Family August 2018
A nice hotel in a clean and pretty location
I struggled to find a comprehensive review before we visited Riu's Buena Vista so will do my best to answer the questions I had before our trip.
The hotel itself is large and well equipped, there is... >> Read full review
Annabel P, Leicester, United Kingdom 8/11/2018 Family July 2018
A lovely hotel overall
Me, my husband and 20 month old little boy visited for my 40th birthday in July this year. I booked the holiday very last minute as expecting baby no 2 and wasn’t sure how I would feel.
The hotel... >> Read full review
emma7227d, Stoke-on-Trent, United Kingdom 8/10/2018 Family August 2018
Great relaxing break
I’m not usually one to write reviews but having just returned from a lovely 2 weeks I couldn’t help it.
Despite what other reviews have said there are so many good things about this hotel. The... >> Read full review
Mark S, 8/10/2018 Family July 2018
What a bad holiday that was in Tenerife Hotel Riu Buena Vista
Arranged by TUI in one of their shops by a sales assistant who ripped for us off for £3000 for one week as not even 24 hours later the exact same holiday was £300 cheaper online.
Our TUI flight took... >> Read full review
Nikeli, Berkshire 8/6/2018 Family August 2018
Lovely family break
Still on hols at Riu, We booked 11 nights and so far we’re having a lovely time.
Staff - all polite and friendly
Location - 15-20 minutes to las americas, the hotel provides a shuttle bus which you... >> Read full review
mcdan_19, Stoke-on-Trent, United Kingdom 8/6/2018 Couples August 2018
We arrived at around 8pm and checked in, the receptionist said it took approx 15 mins and offered us drinks or dinner, we opted for drinks in the bar and returned for a swift and easy check in with... >> Read full review
Amanda196, 8/4/2018 Family July 2018
I visited this hotel in July for 7 nights with my husband and 15 year old Son. The rooms are dated but are spotless and specious with sitting room, bedroom, bathroom and a 2nd toilet. We were located... >> Read full review
Dean O, 8/4/2018 Family July 2018
This was my 2nd visit to the Riu Buena Vista with family after coming here 5 years ago. Not much has changed to be completely honest which is good and bad.
GOOD - food is great, rooms are dated but... >> Read full review
KateMackintosh, Leeds, United Kingdom 8/2/2018 Couples July 2018
Could be 4 stars with a few improvements
I stayed at this hotel 8th - 15th July 2018 with my boyfriend.
Many self-serve drinks available to save queuing time at bars which was very helpful. Amstel was the lager as well which was... >> Read full review
mrossturver, London, United Kingdom 8/1/2018 Family July 2018
The hidden gem of Tenerife
Having spent the last week of July 2018 at the Riu Buena Vista with my wife and two children I could not have been happier with my choice of hotel. After reading some reviews I had concerns but can... >> Read full review
Pamela E, Aberdeen, United Kingdom 7/31/2018 Family July 2018
Quality does not match the 4* price tag!
Spent a week at Buena Vista in July with my partner and son (6yr old). Whilst there were alot of good points about the hotel we would not return, due to the many bad points.
Very... >> Read full review
Sharon B, 7/30/2018 Family July 2018
Just back from a perfect week at this hotel. The staff were always very accommodating, friendly and always made the kids feel sooo welcome and special. The restaurant staff were so pleasant. The... >> Read full review
158mrrk, Cheshire, United Kingdom 7/29/2018 Family July 2018
Good but not the best.
The rooms were the best thing about the holiday and the only place where you don’t want to spend much time. We went as a family of four and were given two family rooms which were very good good. The... >> Read full review
Steve M, Keighley, United Kingdom 7/26/2018 Family July 2018
Great place but not for young children
To be completely fair this hotel is worth staying at. My review is based on my personal experience and a basis of past comparrisons.
1. Arrival 😊- check in was a little slow as we arrived around... >> Read full review
kelvinmadden, Nottinghamshire, United Kingdom 7/24/2018 Couples July 2018
Overall had a great holiday at BuenaVista! The hotel was amazing with activities for everyone, the Animators and staff was so friendly, entertaining and always cheerful! The hotel itself was gorgeous... >> Read full review
Jez896, 7/23/2018 Family July 2018
Very nice hotel in quiet location 10 minutes walk from Playa Paraiso’s 10 bars & 20 minutes Taxi to Playa de las Américas. Big rooms with nice balconies- only moan was small shower cubicle in large... >> Read full review
mattbuxton22, Liverpool, United Kingdom 7/22/2018 Couples July 2018
Stayed with my girlfriend here in July, the hotel itself is really nice, good facilities with on-site shops, big modern rooms and really clean, the hotel is absolutely huge so maybe worth taking a... >> Read full review
Holly p, 7/19/2018 Friends getaway July 2018
First holiday ruined
I stayed at this hotel for my first holiday abroad with my sister we researched and found this resort it looked lovely on the pictures and with a four star rating I thought why not it was also a... >> Read full review
rgb190499, Preston, United Kingdom 7/19/2018 Couples July 2018
Me and my partner stayed at this hotel beginning of July, the hotel was good, great facilities, rooms modern and clean, however for a 4star rated hotel it definitely wasn’t up to date in the... >> Read full review
R6551YSannes, 7/18/2018 Family November 2017
Family holiday 11/2016
Absolutely great location in Playa Paraiso, me and my husband had birthday so we got upgraded to large two bedroom suite with sunset ocean view! ☺ Great pools and good food in AI. Buffet restaurant... >> Read full review
Louise K, 7/11/2018 Couples July 2018
Lovely hotel however sunbed wars!
Lovely hotel, clean tidy and the staff can’t do enough for