Certificate of Excellence 2017
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Cleanliness Location Rooms Service Sleep Quality Value
The staff were amazing, couldn't fault them, lots of lovely walks and plenty to see and do. The hotel food was brilliant. I really enjoyed our stay and wish we were there now. All in all a wonderful...
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Staff were outstanding, hotel was lovely and clean. I took my daughter, her husband and adult granddaughter for a weeks break in the sun and we couldn’t have asked for anymore! We went just before...
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I have stayed in H10 hotels before but this hotel has to be the worst - food awful, room awful, staff rude - pool area was quite nice but that’s about the best thing in this place apart from having...
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Adults only hotel that has been sympathetically renovated/updated. The public rooms (reception area, bar, restaurant, etc.) are light and open with pleasant decorations. There is live entertainment...
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We had a lovely holiday until the last 4days when it was lockdown.
The staff at this hotel were lovely and so helpful. I am gluten free and our waiter use to show me around saying what I can eat...
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This was our 4th time at H10 Big Sur and it was as wonderful as ever. We love everything about this hotel. The staff are marvellous - kind, helpful, attentive and efficient. We always book a superior...
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Most enjoyable week. Fantastic hotel in an ideal position in the resort.
Staff helpful and friendly.Food in all area excellent with wide variety of different dishes from buffet or cooked to order in...
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58th wedding anniversary and received a complimentary bottle of bubbly and a cellophane parcel with a bow filled with cakes and strawberries covered in chocolate, what a lovely surprise! Rooms have...
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Currently still in the hotel until we fly out on Saturday. Government restrictions have been followed and the staff cannot apologise enough for the closure of the pool and bar. Only about 50 guests...
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Our 5th visit and delightful as always. The staff, the food and amenities continue to be excellent
We think the locations is great ( though some may feel it’s a good walk to the centre) not us but...
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On arrival at five to two in the afternoon we were asked all the usual questions and had rules explained to us then told the room wasn’t ready check in was two o’clock. I asked how long before the...
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Stayed for a week long break to get some winter sun. Pleasant comfortable room without being anything outstanding. Very clean both in the room and common areas. We were half board and had no...
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14 days of sunshine, beautiful surroundings and plenty of variety in fresh food freshly cooked and served with expertise and good humour and banter. What a team! We particularly loved the chinese...
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This was our 1st visit to Tenerife and we were so pleased we chose this hotel. Nothing was too much trouble for the staff. The cuisine both at breakfast and in the evening was fresh and varied. We...
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We had 10 wonderful days at the Big sur. We were supposed to leave after a week, but the wind with sand from Sahara made us stay 3 days more. The staff at the reception handled our extended stay from...
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I stayed here with family members from 21-28 February. This was our second visit to this hotel having previously had a great time due, to a large degree, by the superb service we received.
On this...
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Short transfer from airport immediate peaceful vibe on entering the hotel. Helpful staff who helped us change room as wanted one with a bath and brought our complimentary h10 sweets chocs to the new...
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Unassuming building right on the beach front but an oasis of quiet calm and excellent service inside. The reception and lounge are tastefully furnished and light, airy. The rooms again are bright and...
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Very disappointed with the room view. Overlooking two hilly main road intersections, very very noisy Traffic including buses and taxis.. And over looks the main entrance and early morning goods...
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Just spent a fabulous week at the H10 Big Sur Hotel in Los Cristianos. If you’re looking for a chilled week at a lovely hotel with great food, entertainment and friendly staff then this is the place...
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The hotel is sparkling clean with comfortable beds and nice rooms, it has a great breakfast on offer to suit anyone’s needs, lovely staff and is wheelchair accessible. It’s in a great part of town...
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Rooms are good except no bath!! Food very good and community areas very nice. Staff very attentive although service at reception at times could be better. We liked the easy access to the front and...
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We had a most enjoyable eight day stay here. The building is quite old and in places shows a few signs of wear but this is more than compensated for by the homely atmosphere and the cheerful...
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Coming back to this hotel is like coming back home. The staff are so warm and friendly. Special thanks must go to Jakub in the Blue Bay restaurant. He always goes the extra mile to ensure your...
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Thank you so much to the whole team at H10 Big Sur and for making our Anniversary very personal with a bottle of bubbly & trimmings such a lovely touch & totally unexpected. We had a fantastic time...
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We were here to cycle for a few days in Tenerife. Staff were friendly and the food good. Breakfast is excellent and we found the dinner buffet good also (we ate out most of the time for dinner...
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Stayed here for a week in January and as soon as we walked into Reception knew that it would be a good stay. Hotel well situated. All staff without exception were happy and helpful. Stayed half board...
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Stopped in a Suite for the week in this delightful Adults Only Boutique Hotel. Upon walking up to reception desk at arrival we could tell this was going to be something “special”. And it was. Staff...
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We stayed for 11 nights in January and would stay here again but only if we could have a sea view room. Unfortunately we had a rather compact room on the first floor at the front of the hotel, so our...
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Had a lovely weeks holiday!
Hotel excellent staff very helpful and friendly.
First floor sea view bedroom sunny all day.
Half board and lots of good choices on buffet very convenient position for...
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Having stayed at a different H10 hotel in Tenerife we thought we would try this boutique one to celebrate our diamond wedding.The hotel is absolutely lovely.It is so clean and fresh, the food is...
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We arrived early so had requested an early check-in which was very kindly offered to us on arrival. The reception staff are friendly, efficient and professional. Our room was lovely and always kept...
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this is our fourth visit to this hotel.. Ecellent location, staff very welcoming and attentive, excellent food catering for all tastes - perfect for a bit of wiinter sunshine - the weather was...
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Based on the seafront of Los Christianos, this is a quiet hotel with a relaxed atmosphere. Car parking is available in front of it and there are bikes and mobility scooters to hire from reception...
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Excellent 3 weeks holiday in this lovely hotel in December 2019.lovely room Sv ,walk in shower which is a bonus for me as i have difficulty stepping in and out of a bath The service in the restaurant...
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We stayed here for three weeks. Nice location. Nice roof terrace. The pool area is far too sheltered by palm trees that cover the sun. The restaurant has several waiters with bad mood and...
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This was our 4th visit and we came away very happy as always.
The Hotel is small and friendly and well located on the front of Los Cristianos with a short walk into town. The facilities are good...
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this was year 30 visiting Tenerife so I have stayed at a lot of hotels on the island, unfortunately my first choice was fully booked but following a recommendation I booked here for two weeks over...
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Myself and my boyfriend stayed last year. I think we picked a bad time as there were road works (and lots of them) just out the back of the hotel. You could hear this from the pool. We were also told...
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First the good check in quick and easy it was about 21:10 told to go to restaurant was very rushed plate taken before I had eaten ( not to worry it was late)
Room 707 sea view amazing kept spotless...
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A lovely hotel with excellent staff and food.Good location a short walk to the beach and the shops.Also plenty of entertainment around.I would recommend highly and would not hesitate to rebook if...
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Compliments to the hotel and the whole staff. We stayed for one week at the hotel and had an amazing time. The room was beautiful with impressive view on the ocean. Every day we had a great breakfast...
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Smashing littlle hotel but big on service, we were well looked after .Whole experience was amazing great food, adult entertainment ,smiles everywhere you looked and with laid back vibe running...
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Just sat waiting for our transfer back to the airport and I can honestly say we are truly sorry to be leaving this amazing hotel!
We booked this holiday for my husband’s birthday. On arrival we were...
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My husband are here at the moment and love this hotel it's our 6th H10 hotel and as usual it's just what we like. The staff are so pleasant the hotel itself is smaller than we are used to but we knew...
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This hotel is convenient for Tenerife airport at just 30 mins transit. Sadly, larger buses cannot access the main door of the hotel due to the tight car park and so holiday makers must negotiate the...
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The staff were first class and helpful.the entertainment every evening was top class. The location on the promenade made this a first class choice for a disabled traveller. As someone who is...
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Third time we have visited this hotel, as usual our room was perfect with all the little touches of bath robe slippers and plenty of bathroom treats. The meals are buffet and what a varied choice of...
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Second stay this year here and was not disappointed. Standards have not dropped, it was as good as last time.
The staff are amazingly good, just as enthusiastic as they were in March. They all (and I...
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Just spent a very pleasant 10 days (5th to 15th Nov) in this first class hotel. The rooms are well appointed and very very clean.Our seaview room (416) gave us a lovely outlook over the sea and...
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Just returned from our second visit to the hotel this year and pleased to say that the high standards have been maintained. The location is ideal, but it is the food and the staff which make it so...
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Visited with wife on Nov 3rd until 13th (first time to H10 and Tenerife), stayed on 3rd floor sea view room (306); from walking into hotel (given glass of orange with cava) until sadly walking out...
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1 week at H10 Big Sur.
Great location on promenade with a nice flat walk.
Boutique hotel really modern.
Spotlessly clean furniture included in our room was a leather high wing chair very cosy. They...
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We had not stayed in the area before, so we chose to stay here and it was a great hotel.
The location is perfect, a short walk in to Los Chris where the are some nice bars and restaurants.
Food...
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We had a fantastic holiday at the h10 so clean relaxed atmosphere staff was so helpful had a sea view well worth everypenny such a good choice of food and we will be back next year with out a doubt...
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We visited this lovely hotel for the second time in June, as before the hotel is great for its location on the sea front. The hotel is spotlessly clean.
Reception.. very welcoming, nothing too much...
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Really beautiful adult only hotel. The location is perfect, right on the promenade and close to lots of shops, bars and restaurants. We were given glasses of champagne on arrival and there was also a...
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Enjoyed our 2nd short break here this year. Returned 2 days ago and looking to return in Feb. Had a complimentary upgrade to a 7th floor suite which was a great surprise. Food is great with a very...
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A lovely adult hotel. We stayed for 1 week and would definitely return again. Hotel staff couldn’t do enough for you, the rooms where great and clean. We weren’t on the sea view side but that didn’t...
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Spent our honeymoon in nearby Candelaria 40 years ago. Tenerife itself is much changed with more tourists. Hotel was just what we wanted - had a superior room with terrace overlooking the sea...
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We stayed here for 3 nights in September. We booked a panoramic sea view on the 8th floor and wow it did not disappoint. The view took our breath away as did the room. From the minute we arrived we...
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We have stayed in Los Cristianos many times but never stayed at the H10 before, having read the reviews we expected it to be good and it did not disappoint. Everything was excellent from check in we...
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I have to say, This hotel was a pleasure to stay in for a week.
Very clean and fresh look about it, inside and out.
Good choice and quality of food (wow, Back bacon as well as streaky bacon at...
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Our flight times were a bit rubbish so we arrived at the hotel about 10pm ish. We felt a bit peckish so thought we may have to go out to find a takeaway – however, imagine our surprise when we got...
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We have just returned off our 20th stay at h10 big sur ( formerly h10 oasis moreque ) this is such a wonderful hotel. Atmosphere location decor furnishing catering are fantastic but above all the...
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I have just returned from a 10 day stay. The hotel is very stylish and exceptionally clean throughout. The pool area is lovely and relaxing but was closed for cleaning until 9.30 each day which is a...
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Lovely hotel in an excellent location. Hotel is very clean and well maintained. Staff are very friendly and helpful couldn't do enough for you.
Breakfast was fantastic with a range of food, something...
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Stayed for one week bed and breakfast the first week in October and found the hotel to be well situated and very clean. Staff were always very helpful. Pool area is well managed with no access until...
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Just coming to the end of a fantastic holiday at this hotel. The hotel is spotless with a nice fresh feel to it. We stayed half board and the food was fresh and plentiful you would have to be...
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We stayed for 10 days in October as a couple. This was our 4th or 5th stay.
We've seen some changes over the years.
They had a full time entertainments manager and organised activities in the past...
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We stayed here for one week. We had not stayed in an H10 hotel before and we booked it as it was adult only and sea view rooms were available. We were not disappointed. I paid for a sea view room and...
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Can't praise the staff, the accommodation and the food enough. We paid for half board thinking we may use the restaurant maybe a few times, and mostly eat out, but ended up eating in the hotel the...
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just returned from 2 weeks at h10 big sure plus points hotel is lovely and clean service is very good breakfast is good rooms are nice negative points there is still noise from building works which...
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This was our second visit to this hotel. We booked a junior sea view room and I was slightly disappointed that we were given twin beds. The promenade work has been completed directly outside the...
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We’ve been coming to Tenerife for 40 years, from the age of 22, having lived and had businesses there. Still having friends and family we like to visit regularly and have stayed in many different...
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Actually I'm quite loathe to write another review on the Big Sur as I don't want anyone else to find out what a great place it is. The ambience of the Hotel is quiet and refined but modern. The staff...
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Just got back from holidays in Tenerife, and felt i must write a review for this hotel. It is one of the most Clean, most efficient, most helpful, most relaxing hotels i have ever stayed in.
from...
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Pricey Boutique Hotel. Clean and tidy but food not so gud. OK for B and B but not for dinner. Dissapointing. Gud area lovely views. Pool area quiet. Pity about the food. Would only go B and B Weather...
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Nice hotel on the promenade and is a good location for bars and resteraunts.
The room was a good size, very comfortable, with very good facilities and excellent air con. The half board breakfast and...
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Good news....if you've read recent reviews.....Promenade improvements by the Council have now moved well away from H10.....Bathroom improvements on Floor 3 appear to have been completed, and A/C is...
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Great position on the promenade good restaurants and bars near by the staff from cleaners to managers were helpful and pleasant. The reception area was lovely as was the decor everywhere.Breakfast...
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Nice hotel, well designed with personal touches. Situated in a quiet area of Los Christianos but close to all amenities. Nice room with quiet balcony area. Air con did work fine. Nice pool area but...
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We have just returned from a 2week stay at this hotel, and was really looking forward to our holiday. We had previously been to Tenerife in July but to a different area, so we thought we would take a...
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This hotel is located off the main strip and to the north of the resort. It's location is ideal as you can get a good nights sleep and not be pestered by noisy drunks.
The hotel has spacious rooms...
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The hotel is in a great location overlooking the ferry port and there is a gate from the garden onto the promenade. There are bars and restaurants within a 5 minute walk in either direction and the...
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12 Sept 2019. Just back from a lovely 2 weeks holiday at the H10 Big Sur. I booked a panoramic sea view hotel and was given room 801 on the top floor by the chill out area. The hotel has 2 lifts...
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This was our second visit which proved to be as good, if not better, than first last year (although less daytime activities, evening entertainment was very good). There were many of the same staff...
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This is my 6th visit to Big Sur and it is just as good as it was the first time - in fact it is much better. The staff are a credit to the hotel and make you feel at home from the moment you enter...
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This was our second visit to this hotel, the first being some 6 years ago; we were impressed then and things haven’t changed. All staff were friendly and helpful especially the cleaner on our floor...
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This H10 Hotel is truly superb. It is not too big, adult only. The staff are exceptionally friendly and helpful. The rooms are excellent, very clean, well maintained, comfortable and have all that...
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The H10 big sur is a fantastic hotel, very modern, clean and very impressive.
We have stayed in a few hotels in the h10 chain and this is our favourite.
The rooms have everything you need, pool...
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Myself, my partner and family stayed in the H10 Big Sur for the second time in a row last week, and without a doubt can easily say that it's one of the most beautiful tourist hotels in Los...
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Had a lovely weeks rest at this hotel. Rooms, food and pool were all excellent. Enjoyed every moment. Check in was smooth and offered free drinks, rooms were amazing and given free bottle of cava...
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Spent a week here last week and had such a great time.
The staff are great, always helpful and happy.
It's in a great location.
When we booked we were warned that there were some building work...
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Hotel is good,food was a decent standard. We had a room on the front of the hotel which had a good view of the promenade and sea front. We would go back but only if we could get a room on the front...
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Stayed here for a week on the 5th floor with a mountain view.Checked in by Jesus very helpful and nice and quick.Room has mini bar english tv coffee machine so all good there.Plenty of sunbeds around...
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Hotel was nice food was great lots to chose from staff was nice and our cleaner was lovely to had room 618 the only thing was your out your room at 12 and can’t get a room keep on as it’s to busy so...
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Evaluation of 7 night stay¹
Date : 18/03/2019 – 25/03/2019
Location : H10 Big Sur Bouquet Hotel – Los Cristianos – Tenerife.
Price : All-In package (flight included) TUI (brochure prices)
Summary...
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Love this hotel. All the staff are excellent and always smiling. Location is fab. Pool is lovely and always plenty of sunbeds available. Food is very good especially the breakfast which is wonderful...
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Apon arrival we were served drinks and given all the information on the hotel, we arrived late at night so the hotel had sorted us some food and drinks to have. We had a double room with a mountain...
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This was our second visit to this hotel. Yes, there is work going on in the hotel, and in the area of the hotel.
This did not spoil our holiday, even though the air conditioning wasn't working...
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Although we were pre-warned about pavement works, we weren’t made aware of the third floor refurbishment and the next room refurbishment! There is only so much drillling and banging to be tolerated...
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We go to Tenerife every year for a winter break in the sun.. We’ve done loads of places including 4 Star at Arona Gran and 2 Star(ish) at Cristian Sur, after 10 years we’ve finally found the place...
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Great hotel, great food with lots of choice, very friendly and helpful staff, good location on the sea front, pool was a good size, rooms were clean and tidy
evening entertainment every night free of...
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At present building work going on within hotel and rooms at rear of hotel are above cement mixers operating and large metal skips being loaded most of the day.
There is currently promenade work...
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My partner and I have just spent an amazing week at the hotel. From the moment we arrived we were greeted by friendly and helpful staff. Our room was a mountain view. It was roomy, clean and...
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Stayed here for 9 nights as a couple. We enjoyed the location of Los Cristianos as it was close enough to venture down to Playa de Las Vistas and Las Americas, as well as enjoying the local...
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Returned to this hotel for a second year. As on previous visit friendly welcome with a glass of cava on arrival.
Ample choice at breakfast with eggs. pancakes cooked to order. Evening meal Buffett...
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My partner and I have just spent a fabulous week at the hotel. From the moment we arrived we were greeted by friendly and helpful staff. Our room was a pool /sea view. It was roomy, clean and...
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We have just finished 10 nights here and we couldn’t fault the hotel at all. Staff were very welcoming and friendly, always helpful. The rooms were lovely and cleaned daily, the pool area the same...
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Well I read all the reviews and thought what a fab hotel.
2 weeks break form 5/7.
Food is good and a vast amount of choice .
Room is adequate, bed and sheets are clean and comfy
Shower is powerful...
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Stayed at the Big Sur for a week at the start of July to celebrate Mum's birthday, so we had two rooms on the 6th floor one with a sea view and one with a city view. The sea view was brilliant, city...
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we arrived there on the 30th of june the noise was horrendous inside and outside, ripping out bathrooms and installing showers , i know this works needs to be done but if id been informed i would...
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This Hotel really is amazing.
I travel a lot and have stayed in many wonderful Hotels over the years.
The H10 Big Sur ticks all the boxes and has the WOW factor.
We stayed there as a family this...
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I’ve just returned after a 4 night stay at H10 Big Sur. What a great hotel. Yes there are a couple of issues.
I had a sea view room on the 5th floor with great views across the bay. The room was...
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We visited between May 21st to May 28th for a babymoon.
The air conditioning was broken when we arrived in the room so reported this to reception as soon as we arrived, however despite being...
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We flew with Jet2 holidays when we had paid our balance we was told that there will be minimal road works but it will not affect your enjoyment of your holiday. Checked into this Hotel on 23/06/19...
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Part way through our stay, renovation work began on level 3 of the hotel. This was major renovation - as in removal of all bathroom components in every room etc. etc. We were staying in the terrace...
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Think twice before booking at big sur hotel it’s down as four star I would only give it 2 the room we had was dirty the bathroom was disgusting skirting boards was thick with dust mirrors not cleaned...
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This hote is the best we have stayed in. On arrival we were greeted with a glass of Cava. The receptionist was very helpful and efficient. As we arrived too late for evening meal they had left us...
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We checked into the Big SUR hotel on the 01/07/19 and I must start of by saying the hotel is very nice, the food, rooms, staff and grounds are all very nice BUT as others have said the road works at...
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We arrived to receive a welcomed glass of chilled prosecco. Our initial room was 700 (perfectly clean however overlooked the Carpark /recycling)after discussion upgraded to a room overlooking the...
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We arrived 25th June to a lovely warm welcome from the reception staff and management. As usual a glass of bubbly whilst checking in.
We stayed on the 5th floor (514) the views are stunning, there...
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I was just having a phone call with (assuming) the receptionist. She did not introduce herself in English. After asking whether did she speak any English the response was a simple "Yes" with a...
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After starting off with the nightmare of having our luggage left behind in Manchester it was a relief to arrive at this piece of serenity in Los Cristianos.
From the moment we arrived everyone of the...
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Road works at back of hotel start at 730 am every morning except Sunday. It was not very good lying on a sun bed listening to all the noise. It was very hot but cloudy although there was air...
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Me and my husband arrived on 11th June for 10 days with a nice welcome and a glass of bucks fizz. We were given a room on the ground floor however when we opened the balcony door we were faced with...
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This hotel is amazing. We arrived on the 11th june. We had a nice room but due to the location we were given a free upgrade to a sea view room no 108. What a great Room with fantastic views. The...
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Lovely hotel, lovely staff could be more attentive with drinks at dinner and advise where to get drinks at breakfast as got told off for getting the hot jug of water myself for my tea as had been...
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Arrived late and after 'check in' enjoyed a bottle of bubbly and platter of food which was prepared and left in our room.
Our room was 224 on the second floor overlooking the road and car park. This...
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The hotel is large size and clean and tidy. The hotel staff are friendly and welcoming. The breakfast was good. However, there is one major problem. The hotels air con does not work!! Nowhere in the...
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Huge choice for breakfast and for dinner - all well prepared by an enthousiast staff, speaking many different languages (for a moment I was stunned).
Rooms were clean and quiet, don't believe we...
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Please ignore any reviews that say it’s not for anyone under 50!!
I’m currently sat in the lobby waiting for my transfer to leave this beautiful hotel after 11 nights. Absolutely exceptional...
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We came to this hotel through booking.com. The hotel went above our expectations, the photos are so true to the place and the staff and atmosphere is great. We went for half board, both breakfast and...
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Plus points:
- Tasteful decor & clean throughout
- Adults Only
- Friendly staff
- Good breakfast choice (didn't eat in the restaurant)
- Short ride from airport
- v short walk from beach
- powerful...
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We stayed at this lovely hotel for 9 nights at the beginning of June. Our initial welcome was wonderful and welcoming. Our room was a superior double on the 2nd floor with a very pleasant terrace...
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Beautiful hotel with helpful staff. Pool area lovely as is the terrace. We were B&B and breakfast selection was great. You don't pay for drink at bar, it is charged down to room. Not used to this so...
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I visited this hotel from 31/5 -9/6/19 and can confirm that during my WHOLE stay the air con was not working. Because of this and overall unacceptable attitude by the reception staff our visit was...
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We spent another 3 magical weeks in H10 Big Sur Hotel.
Upon arrival we were welcomed by Jesús, the best and most attentive manager you can imagine. As always, he made us feel at home right away and...
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Myself and my husband booked this hotel as a last minute break. Room on 6th floor with great sea views. Exceptionally clean. We don't usually have half board and thought we would just use it a few...
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This was our second visit to this hotel and it did nit disappoint until the end of the stay. We upgraded to a superior room which had a large balcony and sun loungers. You also get a welcome gift and...
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My wife and myself visited this hotel for one week from 7th to 14th May, For is the location of the hotel was great, situated just outside the main area of Los Cristian’s, as near to the sea as...
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This was our 3rd stay here, 2nd year with a sea view. We leave our patio door open at night to sleep, and we can hear the sea, lapping at the shore. It is so relaxing, it's heaven. We have in fact...
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Recently returned from our stay at this lovely boutique hotel
From the moment we arrived and were given a well needed glass of fizz until we left we had a good time
Very comfortable room with a sea...
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My partner made a small error with our booking, The staff where very welcoming and friendly, couldnt do enough for us and sorted out our error.
Room was perfect as was the Hotel. Breakfast catered...
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Arrived, nice greeting with glass of bucks fizz. Cases put away as early for room. Room was Superior Sea View, nice room not massive, little bit more space for clothes would of been better, loads...
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We stayed for 4 nights and we had a fantastic break from start to finish. Welcome drink, welcoming staff, attention to detail, fantastic breakfasts (we only stayed B&B), clean, beautiful views...
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Where do I start:
If you’re a younger couple I would avoid this place completely! The average age is about 60+ where you have most people glaring at you like you’re not supposed to be there when...
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Lovely, fabulous hotel - with great staff. Many many things to recommend it - as mentioned in previous reviews by guests. What stood out for me immediately was the professional manner in which...
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A warm greeting by Ivano and a drink of Bucks fizz then we checked in with Jesus @ reception then it went down hill from then as some paperwork was missing and he started to rant & rave raising his...
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In all honesty I was disappointed with this hotel after paying a premium for what I'd hoped would be luxury and relaxing based on the rave reviews.
Initial check in experience was unwelcoming and...
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The hotel surpassed all of our expectations throughout our stay. We had everything we needed within the hotel. The food from the restaurant was freshly cooked and delicious and they cater for gluten...
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A week ago I came back from the wonderful holiday in Los Cristianos. What can I say about my experience of staying in 10H Big Sur Boutique hotel:
The food choice and quality is highly...
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H10 Big Sur is an amazing hotel. Adults only so if you're looking for a peaceful, mature atmosphere, this is the place for you. The rooms are spacious and clean. They give you that Caribbean...
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Excellent hotel. don't be put off by any of the negative reviews. It is in a good position for everything. Food very good with plenty of selection for vegetarians. Rooms clean and with good...
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We visit Tenerife regularly but this was our first stay at H10 Big Sur and we were very impressed. All the staff were very helpful and always smiling when they encountered you., the menu choices at...
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I stayed here for one week. Started in a double sea view room and after 2 nights upgraded to a suite (cheaper to do it here than online before arrival).
The superior rooms have huge balconies facing...
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Stayed in the H10 big sur for 4 days in April. Overall I can’t fault the hotel, the staff were really nice and professional, the dining room is a bit manic when full and the food was bog standard...
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The hotel was fine and met expectations. Some elements are out of their control - such as the building hoardings on the beachfront opposite - but the beds were comfy, roomy, clean and airy.
We had a...
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Stayed here for 4 nights with my partner for a weekend away.
Positives
Good choice of food for both breakfast and evening meal
Polite attentive staff
Lovely room ,definitely recommend floor 2 sea...
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I hadn't been to Tenerife for 10 years as we always go to Fuerteventura. BA however stopped flying to Fuerteventura so we thought let's give Tenerife another go and I'm glad we did. This hotel is...
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The hotel is great, has very good facilities (room had nespresso machine, good quality toiletries, slippers, etc), friendly and helpful staff and the food was amazing (lots if choice, every night...
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This has been the most relaxing holiday. Fantastic hotel. The reception area is just stunning as is the restaurant and pool area. Very clean. The staff are just amazing. With it being a boutique...
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The hotel was a positive surprise, nicer than I had expected beforehand. Service-minded staff, comfortable and clean rooms, and a good location. I also appreciated the hotel gym, although it would...
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We returned to the hotel on 28 March for 2 weeks, having stayed here several times over the last few years, our last visit was in November 2018. The location, the food, the view from the seaview...
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This hotel has many things going for it - it’s location, nice food, lovely warm (but small pool) and gorgeous tiled floor in reception but I just don’t get the rave reviews. The rooms at the back are...
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Just returned from the most wonderful holiday with my sisters & dad.
From arrival to checking out I honestly couldn’t fault this hotel.The little touches were great-my sister is GF(gluten free...
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We arrived for a 4 night break with Jet2 holidays and had a lovely refreshing glass of fizz awaiting us, this set the tone for our stay. Amazing service, brilliant surroundings with fabulous...
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My partner and I had the best time in this amazing hotel. The room was wonderful, clean and comfortable with a lovely private balcony (we chose a sea view room and were not disappointed, we strongly...
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Thoroughly recommend. Staff kind and welcoming from the outset - especially Jose in the restaurant and Oscar in the bar. Despite weather being suboptimal for parts of the trip, entire trip completely...
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As I went alone, I was glad to have an adult only hotel. Very nice hotel with lovely, clean room and facilities and great sea view if you're higher up.
Great food in the restaurant for all meals...
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Visited this hotel over the last weekend for 3 nights and had a perfect stay.
We arrived around 11am following an early flight from Stansted. Greeted with delicious Mimosas and a very warm welcome...
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stayed for a week all I can stay its a lovely hotel with great staff the food is good as is the price of drinks the only thing is los christianos is looking a bit run down now its a shame as they...
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We have stayed in Tenerife many times but this was our first in Los Cristianos and after researching the Hotels here and reading the reviews we decided on the H10 Big Sur. We are so glad we did...
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I cannot fault this hotel. Everything was perfect. From the minute we arrived to departure nothing was too much trouble. All staff were very friendly, helpful and efficient. Our room overlooked...
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The staff were amazing and always happy to help. Plenty of variety for food and free activities during the day. The hotel is in a lovely location and has a beautiful sea view. This is the second time...
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Spent a week at the end of March. Check in was very efficient & the staff were polite. We were escorted to our room which was small but more than adequate. Very clean & a good size bathroom & walk in...
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This hotel is right by the seafront and you should at least book a sea view room. Our room was a ' superior' one which meant we got the large private balcony/terrace with our own sunbeds with...
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Boutique hotel beside the beach in Los Cristianos was a superb choice for my first holiday abroad in years. Friendly helpful staff. Excellent choice of food for breakfast and dinner.
Entertainment...
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We have never been away at this time of year and we weren't really sure what to expect
We were not disappointed! Brilliant hotel in the most perfect setting
Having last been to Los Cristinos over 25...
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We have visited this hotel several times and will definitely visit again. we have absolutely no criticisms at about the staff ,the food ,the pool and the cleanliness of every thing .
Beware some of...
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2nd visit to this very good hotel. Location is perfect overlooking the sea . Book a sea view room for a great experience over looking the harbour and watching the ferries coming in and out and seeing...
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Just returned from a short 6 day stay at this great hotel. Very attentive staff. The food in the buffet restaurant is wide and varied. The A la Carte restaurant is well worth a visit as the food is...
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We have just came home after a 9 day visit to this hotel we were celebrating our 40th wedding anniversary. I emailed the hotel before we arrived asking if possible to have a high sunny room we had...
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I travelled on my own. no one asked why. all staff were very attentive - bar, restaurant, room and reception, especially Jesus. I preferred the roof top area for the day. breakfast food excellent and...
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My husband and I booked a suite at the hotel to celebrate our 50th wedding anniversary. We certainly weren't disappointed. The hotel, and suite, were everything we hoped they would be. The...
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Just returned home after 2 weeks in this hotel, we stayed at the same time last year& felt that it fell a little short of our experience 12 months ago, the staff that are there work incredibly hard...
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We had a room at the rear of the hotel with a balcony view of the mountains. Got sun early in the morning but warm enough to sit at any point in the day. Floor 5 kept us high enough to appreciate...
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Disappointed as we thought this hotel would have been vey special.
Our bed wasn't changed for a week, the cleaning of the room left a lot to be desired.
Tea stains on tray and top not wiped, a...
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Very impressed with this hotel from the moment we were welcomed at check in with a glass of cava and all week until check out.
All of the staff very professional, efficient, friendly and extremely...
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We had the most marvellous week at H10 Big Sur the first week in March. It was our 3rd visit to this hotel. The staff were as excellent as ever - friendly, efficient and helpful. We stayed in a...
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One of the best small hotels we have stayed in. Overlooking the harbour our room was spotless.
Star of the show for me was Pasquale in the dining room. Recently diagnosed and somewhat unsure of the...
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We are H10 members and have stayed in their hotels many times including The Lanzarote Princess for two weeks prior to coming to this hotel so, feel we can critique this hotel fairly. We chose this...
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Just back from 10 nights here celebrating our wedding anniversary.
Hotel kindly sent us Cava and cakes which was a lovely touch. Bell boy asked if we preferred tea or coffee as only pod machine in...
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What a fabulous hotel! From the moment we arrived and were welcomed with a bucks fizz, we realised we had entered somewhere special.
I cannot stress just how polite, friendly and helful all of the...
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Most of which I would like to say is covered by other reviewers. A relatively small hotel, right on the front, clean, quiet and comfortable. A short walk to the town centre. Plenty of cafes and...
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A very nice hotel with friendly staff, comfortable accommodation and excellent food. we've been on a diet since returning home over two weeks ago!! Nightly entertainment of a good standard and very...
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Been to Tenerife a few times before but not in Los Cristianos.
We fancied a change, wanted somewhere near a beach, quiet hotel but close enough to bars and restaurants to explore at night.
So glad...
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Enjoyed every minute of our week-long break. The Staff were superb, we enjoyed the buffet food and the sea view room was very nice, pool area and roof top chill zone immaculate, so it made for a good...
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A very nice hotel, with a nice location 5 min walk from LOS CHRISTIANOS. Very nice rooms and nice staff. Great food and nice surroundings, Really one place to recommend.Special thanks to Jesus for...
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Stayed in H10 Big Sur Boutique Hotel from 19th Feb - 26Feb 2019. Excellent Decor,lovely rooms with bathroom accessoriesPick sea view room to get wonderful view of harbour and pool area. Adult only...
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The H10Big Sur is in a fab sea front position. Lovely little bars and stroll to the left seafront and you can head off right for as long as you can keep walking to more livelier areas if you wish. We...
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The staff were all nice from cleaning our room to the front desk and the restaurant. The location is close to the promenade and local bus station to get to the rest of tenerife. It’s cheaper to get...
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Everything about this hotel was excellent. The room was good, beds comfy and choice of food in restaurant very good. Being gluten free I was a little apprehensive but I had plenty of choices for...
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Our room was clean comfortable and very welcoming.because we booked at the last moment we were unable to have a sea view,but the mountain view was very nice. The temperature was higher than normal...
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Stayed at the Big Sur Hotel for a week in December. Big Sur is a lovely hotel of medium size which we like. The staff were very pleasant and helpful, the rooms were clean and serviced every day. We...
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This is our third visit and I could not fault our stay . Lovely sea view room . Complementary carva and chocolates . Surprise Al a Carte meal and friendly attentive staff .
Absolutely love this...
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I`ve lost count of the number of times we have stayed at the hotel, going back to the time before it became the Big Sur! There are still some long serving staff many with efficient long memories. The...
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WOW walking through the front door and we were greeted with a glass of Bucksfizz - reception staff very helpful - our room had everything and a very comfy bed - breakfast was yummy and the bar staff...
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Had never stayed in this part of Tenerife before, preferring Los Gigantes in the past, but my husband and I were invited to a friends' 50th wedding anniversary party in Los Christianos. We booked...
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Just coming to the end of our half board holiday. On the plus side; the staff are great, ground floor reception and pool/bar area are lovely, snacks / drinks fairly priced for a hotel, room is clean...
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The hotel is older style but very clean if in need of some refreshing in the rooms and public spaces.
We stayed in room 806 on the top floor with its own dedicated balcony and lounge (Excellent)
I...
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Had a pleasant weeks stay.
We were given a warm welcome and generally all staff were very pleasant and hard working.
We were not in a sea view room to begin with but opted to move as soon as a room...
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From the moment we arrived we were met by Ivan who gave us all a drink , then onto Jesus & Estella @ check in you could feel that the hotel was well ran & nothing was too much trouble for anyone.
The...
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Lovely hotel with beautiful sea views. Food buffet really excellent cannot go hungry here. Room tip sea view is a must and higher floors have better views. Entertainment provided in the...
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the service is second to none, the buffet evening meal is very extensive and well worth the experience and is first class, it includes some show cooking.
If you go for an Al cart meal about 6/ 7...
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A lovely small hotel for adults only in an excellent quiet location on the seafront. Rooms are spacious and clean and comfortable. Staff are friendly and helpful. Food for breakfast was excellent and...
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This was a week long break from the mid January weather. This hotel was selected by reviews and its description and it didn't disappoint. It is not too large and you can get to know other guests if...
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Just returned from another excellent stay at this hotel, and once again it didn't disappoint. We were greeted by the charming Ivan - what a lovely young man he is; he escorted us to our room and made...
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This was our choice of hotel in Los Christianos Tenerife. It is an H10 hotel which will explain the high level of facilities to anyone who has stayed in an H10 hotel before.
the hotel is...
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I stayed one night in this hotel with my boyfriend. Manager Sandra and her staff went over and above to make us feel welcome and helped us in a difficult situation. Our room was beautifully decorated...
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This adult only hotel is situated just off the beach front. Across the water is the ferry port where you can get on a ferry to La Gomera, or join a boat for an excursion. To the front of the hotel...
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A beautiful hotel with incredibly helpful staff. Top highlights for me include the daily, freshly-cooked fish and vegetables by the friendly chefs, and the chill out zones on the top floor- gorgeous...
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Spent our 4th Christmas here with our daughter and partner.
Excellent in all areas, no complaints from us.
Food great, the Christmas Day evening Buffet was fantastic I am sure it gets better every...
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I've already written a review about how great this hotel is, but this one is about what an amazing stay we had here over Christmas. This was our fifth visit to the hotel and it never disappoints...
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This is a good choice hotel in Los Cristianos if you want adults only, its convenient, nice view of the harbor, tidy rooms with balconies. good restaurant and very helpful friendly staff. Pool is...
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Phenomenal customer service and personal attention by entire staff. Ideal beach location to stroll the walkways of Los Cristianos. Spectacular views; worth the extra for the ocean view rooms! Unreal...
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Stayed at H10 Big Sur 21 - 28 Dec. From the moment we arrived we knew we had made a good choice. Check in was excellent, always a good sign with helpful Reception staff, a glass of fizz and bags...
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We enjoyed our short stay in this hotel. We booked a double room, no sea view, but still had a decent view. Nice little balcony. The room was clean and bright, maybe a bit on the small side and I...
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What a perfect experience from start to finish.... It was truly outstanding. The room was remarkably clean and the decor was gorgeous. The breakfast choice was superb and cava was served every...
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This is a lovely relaxing hotel, in a perfect location for walking along the sea promenade. We've stayed here twice. It is worth paying the extra for a sea view, and for the half board as the food...
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I volunteer to take and accompany disabled people on holidays. I have used this hotel in several occasions for this purpose. The hotel is in a good location, clean and tidy. As this is an adults only...
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We stayed for two weeks in a 4th floor room with a sea view, the location of the hotel couldn't be better with access to the promenade through the pool area, gluten free was well catered for ( but I...
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Just back from 5 nights in H10 Big Sur and what a lovely hotel. Had a lovely room on the top floor overlooking the harbour and right out to sea. The food was very good and all around the hotel was...
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This was our third stay at this Hotel and we have never been disappointed - so we keep coming back. We only stayed for a week as we just wanted to relax and have everything available. We paid extra...
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The hotel staff were friendly and welcoming. Great entertainment every night in the bar. Rooms were clean and comfortable. Bonus was the availability of pool towels. There was also a great timetable...
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Staff fine ..food not high quality breakfast quality ok dinner not so good location poor local noise from Ferry port rooms 3 star max cleanliness good however in real need of upgrade on bathrooms...
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This hotel and its staff try to make everyone’s holiday as good as possible. Attractive comfortable rooms and public areas, the food was the usual H10 quality. More sun beds than clients lots of...
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The staff were welcoming.
They asked about dietary requirements and we booked a table a la Carter for the first night. Unfortunately the booking was lost?
For those with a gluten intolerance/allergy...
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Hotel is in a great location. Close to beaches and port and restaurants. Friendly staff. Clean. Fantastic choice of food. Relaxed atmosphere. Plenty of places to chill and relax. Will definately go...
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First visit to Tenerife and first time at H10 hotel. Lovely location with access to flat promenade. Spotless hotel, great room, very comfortable bed, good shower, good safe.
Staff exceptional...
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Was staying in Adeje so visited this hotel as thought I might stay next year. Huge reception, lovely dining room but outside space very small. Sun beds would be an issue if hotel was full. There was...
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I had a great double room with panoramic view and it lived up to the description and more. Lovely balcony with chairs to soak up the sun and the bed was comfortable. Having water supplied each day is...
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I have been visiting the south of Tenerife for over 40 years and recently been very impressed with hotels in the H10 group.
For me the H10 Big Sur Boutique is certainly the best. Every time I arrive...
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What can we say this was our 3rd visit in 12 months .Faultless as usual from checking in Ivan makes you feel like a long lost friend and the rest of the staff wonderful and all very hard working .The...
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We have just returned from a one week stay at H10 Big Sur. After a very swift and pleasant check-in, we were allocated a room on the 7th floor (I had e-mailed reception two weeks before travelling...
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We have never been to Los Cristianos before and were a bit apprehensive about its historic reputation. Its true to say its architecture is very much from the 1970's and there is not much soft...
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Myself and wife stayed in the H10 at the end of October/ start of November 2018. From the start as you enter the lobby and reception your are impressed with the level of decor and detail.
We stayed...
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Having recently come back from the above hotel (Room 607), I would highly recommend this to anyone considering an adults only holiday in Los Cristianos. The hotel is kept spotlessly clean, and the...
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We have stayed at the Big Sur on several occasions, and twice this year, so that says it all really! This time we were in room 706 which was quiet and had a lovely view. The staff at this hotel are...
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We had a quick break to celebrate our anniversary. We found a bottle. Of cava in our room on arrival, which was nice and appreciated. We are early risers so very disappointed that we had to wait till...
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Booked this hotel through booking.com so pleased I did it was very nice. Check in very quick and staff very helpful. Had room 716, room was lovely but wished I’d gone for a sea view and tho...
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Just spent a delightful 6 night break here.very friendly small hotel on the seafront in the centre of Los Cristianos. First impressions lovely clean bright reception area with plenty of comfortable...
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We stayed at this hotel for the first time this year and it won't be the last what a lovely hotel after a little problem with our first room we were moved to a lovely room on the fifth floor...
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It was my first trip to Tenerife, and the H10 big sur hotel didn’t let me down, with a warm welcome by friendly staff, the room was very clean, with a lovely sea view I would recommend an upgrade...
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Wonderful 10 days was spent here, soaking up the beautiful sunshine at the beginning of October.
My initial thoughts were, its very small, especially round the pool area, however, you could generally...
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This is a boutique hotel and adults only, situated at the far end of Los Cristianos (furthest away from Las Americas). It is much quieter at this end than anywhere else on the south coast, which is...
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I have titled my review “Slightly Disappointed”, which I was with my stay here. I am not saying that I did not have a good holiday, because I did, but the Cons outweighed the Pros.
My wife and I...
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Lovely hotel with very friendly pleasant and helpful staff. Unfortunately they charge 18 euro to use the safe in your room - might as well charge for using hairdryer! Safes are basic nowadays for...
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This is our third visit this year,that says a lot.
From the initial communications by e-mail to the moment we departed everything was faultless.
To say these guys try hard is an...
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We have just returned home after a weeks stay at this fantastic hotel and have already booked again for next year. We are well travelled and have stayed in many 4/5 star hotels in many countries and...
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Beautiful hotel, rooms magnificent. Staff very helpful and pleasant, they couldn't do enough for you. Food left a bit to be desired! But overall a good holiday in a beautiful hotel in perfect...
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we stayed here from end of September 2018.
we stayed in room 208 and we were disappoint with the size ,compare to previous rooms.
we did have a problem on the balcony which was dealt with quickly
we...
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A very welcoming hotel. Nice location. The staff were wonderful, pleasant and attentive, indeed nothing was too much trouble Rooms were kept spotless as were all public areas. The food was...
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I would recommend this hotel to everyone. From the time we arrived until the time we left, we were made feel like royalty.
Our check in was very quick and we recieved some welcome drinks which was...
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So I will give you a couple of tips first, because you'll get bored reading. Firstly, pay the extra for the sea view. It's amazing and we wish we had, and the road side is really noisy. Secondly they...
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Looked forward to this holiday celebrating our golden wedding and my 70th birthday. The hotel is very nice and the food is good. We were given a room on the first floor at the back of the hotel but...
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Had a great short break at this hotel. Very impressed on arrival by staff, nice welcome touch of glass of cava and very efficient check in. The level of service continued during our stay, right...
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We have just returned from another great holiday at the Big Sur. The hotel is so friendly and the staff make you feel so welcome its like a home from home for us returning to meet up again with all...
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Have just returned from a 10 night half board stay. Had an amazing sea view room. From entering, ALL of the staff were so warm, friendly and very helpful. Service and food was excellent. Definitely...
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My partner and I have just returned from a 7 night stay at the H10 Big Sur and I can’t say enough good things about it.
From the moment we arrived we were greeted by the friendly staff who let you...
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We spent a week here and the hotel were very accommodating. It was booked as a present from my parents and we were placed in a room at the back of the hotel. This was quiet but the views were fairly...
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Stayed here for our wedding anniversary and must say we were very impressed from the beginning to the end of our wonderful stay. Impressed so much that we have already booked for next year even...
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Lovely boutique hotel, great location, extremely helpful staff and great food, on arrival we were given a welcome drink, we had e-mailed the hotel prior to our arrival to ask for a room with a shower...
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This was our first holiday at H10 Big Sur in Los Christianos Tenerife,to say it was fantastic is a huge understatement,from the moment we arrived at 10pm at night the staff couldn't do enough for...
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From the greeting on arrival to departure we could not fault anything. An oasis in a surprising location. If you need to stay on route through the port on a long journey you won’t be disappointed We...
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A lovely hotel and the staff were very pleasant and nothing was too much trouble. An exceptionally clean hotel with lovely comfy beds. Would highly recommend getting a sea view room tho. The pool was...
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Loved this hotel, staff were very attentive and food was amazing. Special mention to the saxophone player, he made my birthday very special as did the restaurant staff. Rooms were spotlessly the...
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H10 Big Sur, were amazing from the moment we arrived. The staff were amazing, food was great. The activities around the pool were great. But you was never harassed by the staff at the pool, if you...
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When we first visited this Hotel many years ago we didn't realise how many times we would continue to stay there. With each visit it seems to improve in both decor and service. It's good for the...
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Lovely small hotel in an excellent location for bars and shops.
We upgraded to a sea view room 611 which was our little treat having said that I don't think we would upgrade again as it was so hot...
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Though I have titled this review 'Disappointing' it would be unfair to say everything is poor at this hotel.
Whilst it has an official 4* rating I would categorise different elements thus.
Hotel...
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A beautiful clean hotel.Air conditined and cleaned daily.Beautiful swimming pool, and great views.Great evening entertainment. The food served as half board had variety each evening, but my highest...
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My wife and i stayed at the h10 big sur for two weeks in september.The hotel exceded our expectations. On arrival we were made so welcome by the lovely staff on reception for whom nothing was a...
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Stayed at h10 big sur los christianos September lovely hotel didn’t agree with gentlemen having to wear long trousers to evening meal stayed at sentido hotels and they had to wear tailored shorts...
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H10 Big Sur is an adults only hotel in los Christinos. The rear of the hotel overlooks the sea as well as relaxation area.
It is a lovely hotel. Beautiful white decor throughout.
Our room 127 was...
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Well placed for a lot of bars/restaurants, shopping, local market ( Sunday's/Tuesday) and bus terminal, all within a short stroll away and a back gate takes you to Los Cristianos beach. Food is help...
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We had ten nights here with our son and on the whole had a lovely time. The staff, food, entertainment and pool area were uniformly excellent, but the room we had (803) was a little tired, and could...
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Read all the reviews but must say that apart from the great staff and good selection of food for breakfast this cannot be classed as a boutique hotel. Heaven knows what this hotel was like before its...
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This is a small boutique hotel which is beautiful, the decor is very impressive when you walk in the front door to the restaurant, bar and pool. The staff are very pleasant and helpful. The room...
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Four of us arrived about 10.30pm, we received a glass of Cava on arrival & were greeted by very pleasant reception staff.
What a lovely bright hotel entrance, white sofas & armchairs with blue...
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I stayed 3 nights at this hotel.If you are seeking a calm stay then it is your place to be.
The average people age staying at this hotel is 40+
The reception and staff are very friendlly .I got...
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I was there for 3 nights and had really comfortable times in the property. The buffet dinner is totally worth it don’t miss ... my room had an awesome terrace view to sea and in the evening you could...
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We are currently staying at this hotel. very pleased with hotel so far lovely room etc. However, gentlemen are requested to wear long trousers in the restaurant during dinner service. This is not a...
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11 night stay at this hotel... 2 adults.
A nice hotel, friendly staff & loved the fact it's an adult only hotel. The pool looks smaller than the pictures but still lots of room. I would recommend...
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Very nice welcome, we arrived very late and the restaurant was closed but they managed to make something for us to have a proper dinner with a glass of champagne.
The room was with an amazing view...
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We chose this place as we were leaving the children behind for a week and didn’t want screaming children around all day. We got a chilled out holiday for sure.
We arrived very late due to delays...
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Just back from two weeks and the hotel was fantastic from the time we walked in till we left. Was very impressed when the hotel left a bottle of champagne and cake for my birthday and was not...
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What an amazing 2 weeks we had at the big sur. from the moment we arrived to when we left, when we arrived we were greeted with a welcome glass of bubbly and sweets. whilst mamadou the hotel...
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We spent an amazing honeymoon at this hotel! We arrived very late and been very tired, when we came into the room- were very surprised! We ordered double room, but hotel made a present for us and...
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The hotel is beautiful but that's where it ends. Food is appalling staff couldn't care less unless they get a tip, Was there at Christmas and a roast potato was nowhere to be seen. Entertainment was...
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Hotel ideal for a chilled out week in the sun. Love the fact that the hotel is small and adults only, as it creates a really nice atmosphere. The decor of the hotel is bright and modern throughout...
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Great Hotel. People very friendly and helpful throughout. Food far better than expected. Great location with some great bars nearby. will be booking a room with a sea view next time we go. Hope to...
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We have just checked out of this hotel, we consider ourselves well travelled and stayed in some lovely hotels. We arrived at this adults hotel with a seamless check in . Hotel decor is beautiful and...
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Just returned from this hotel yesterday after a two week break we loved it from the moment we arrived to the minute we left first class. Room 500 was at back but we are not to interested in veiws as...
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I have recently spent a week in H10 Big Sur Tenerife. Hotel and staff all lovely and welcoming, always making sure my stay was relaxing and worry-less. Facilities all good and the hotel chill out...
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Stayed at Big Sur before so already knew what i was getting, the place is lovely, pool is great without no screaming/crying kids
Breakfast is very good, loads of choice
Drinks are expensive but your...
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I stayed at this hotel H10 Big Sur for one week with my 2 cousin from 28th July till 4th August, what a wonderful hotel from check in until we left the experience was absolutely 1st class staff...
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Just returned from a weeks break with my wife and my daughter and her boyfriend. Very clean hotel excellent breakfast, staff were very helpful both in the restaurant and around the hotel. The...
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Stayed for 10 days. Amazing staff so helpful, nothing too much trouble.
We were half board the food was outstanding. Each evening the choices were amazing all freshly cooked, from various fish types...
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Arrived here last Sunday for 2 weeks
Greeted with drink by very helpful staff
Room upgrade taken (paid for) but well worth it with beautiful sea view and great room. All staff very attentive.
Hotel...
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Although I didn’t want to leave, there were a few problems with the overall hotel which made us feel a little uneasy!
When we first arrived at the hotel it looked amazing! It was so clean and well...
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We have just returned from a lovely holiday at The Big Sur Hotel. We had a superior room with a sea view which had a big balcony with two sun loungers plus two easy chairs. The hotel is decorated...
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Just returned from a week at the H10 Big Sur. Hotel is spotless and modern. The food at evening meal time was very good and the wine not too expensive for a hotel ( €15 ).The pool area was nice...
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Didn't want to leave! Welcomed at the door with a drink and our luggage was taken to our room with a beautiful sea view.
All of the staff are extremely welcoming and hard working - Ray, Fabian and...
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Very nice Hotel, Adults only. private and secure, near to Beach, shops and restaurants but far enough away so as not to bother you.
Hotel is modern and clean, staff are all very friendly
Would...
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We spent an amazing week in this beautiful hotel. Everybody was very kind and helpful. Breakfast and dinner were also great. Only thing that you should keep in mind, is that it takes about 15 minutes...
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So sad to leave this hotel today after a wonderful 2 weeks. The staff are friendly, welcoming and helpful. The hotel is quiet and peaceful and just what you need to relax and unwind. It is a short...
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My husband and I have just returned from our summer holiday at H10 Big Sur. Although this wasn’t the biggest hotel we have stayed in I can honestly say it has been one of the best. The rooms are...
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Rooms are quite small and the balcony is just about OK. We found our little visitors a bit off putting (cockroaches). The hotel were unputerbed with our experience putting it down to the heat. Pool...
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Have had a great 11 days stay at Big Sur. Rooms are very clean and modern. Food is good, staff is very helpful at the reception and in the restaurant. Biggest plus is the bar, our friend Fabian and...
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Lovely kind friendly stuff!Lovely beautiful tasty food!Nice rooms.Daily free water.Calm place.Every night live shows.Perfect sea views.Beaches are near as lots of shops and restaurants.Thank you very...
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I decided to choose this hotel as I went on my own for the first time and wanted to ensure I had everything I needed. What a fabulous stay. Warm welcome and bubbly on arrival. Upgraded to a sea view...
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Very clean, great variety at breakfast, freshly cooked to order omelettes, nice pool beds, the evening entertainment was so good! Hotel on beach and short 5 minute walk to all restaurants and bars...
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Well where do I start? From the moment we arrived when we were greeted with a glass of bubbly to when we checked out we had a fantastic holiday. As we had booked a sea view room our emailed asking if...
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Wife let me choose a hotel for a break and aniversery, she was blown away by this hotel, all I got out if her was WOW WOW WOW
I booked a room with sea views in April this year , then...
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Me and my husband stayed here for ten nights arriving 17th June. We arrived mid morning and was warmly welcomed with a lovely cold glass of bubbly. We were able to leave our luggage until check in at...
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Very peaceful and relaxing hotel. Amazing for couples. Really friendly staff especially behind the bar. Good location as well. Pool was a nice temperature. Would recommend to anyone! Really sad to be...
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Just come back from 10 days at this great hotel. This is a boutique adults hotel. It has a lovely pool and gardens. We stayed half board, our lovely room overlooked the road which was OK. The food...
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Amazing hotel. Lovely helpful staff, even got a complimentary bottle of Cava and a cake on my birthday, waiting in the room together with balloons. Location excellent, lovely pool bar, amazing...
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We choose this beautiful hotel for our honeymoon and we was not disappointed! Amazing service, lovely sea view room and outstanding food. The service in this hotel is on another level and they really...
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Only day two but seen enough to know what an amazing hotel this is ! So calm n relaxing ! First impressions wowed by the manager Jesus when he upgraded our room !!! Soooo impressed ! Food is out of...
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Firstly I would like to congratulate the staff it's a beautiful hotel and immaculate they work very hard to make your holiday a good one .while I was there I had an anniversary and the next day a...
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We stayed here for two nights before travelling on to La Gomera. The hotel is beautifully furnished with a very stylish lobby area. We had a superior sea view room that we had booked direct with...
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A quality hotel with friendly staff & pretty much everything you can expect from a boutique Hotel.
You are greeted in a very impressive reception and lobby area which is classy comfortable. We...
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Very clean hotel and perfect staff very helpful will have been to this hotel numerous times now and will be going back next year I'd like to thank Silvia for being helpful and understanding as my...
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was here for 11 days on holiday very clean. cleaners should give them selves a pat on the back
well situated on the sea side easy access for older people to come and go
the only real problem i...
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It was our first stay in H10 Big Sur. Arrived on my birthday date rather late. We got a room ...on the ground floor with the view to the storage facilities.It was so far away from the pictures about...
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This was my first stay in Tenerife and as I have previously stayed in a H10 boutique, I decided to give this one a try.
I visited here last week and we were warmly welcomed by the staff and offered...
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very warm welcome on arrival drinks provided fully air conditioned room over looking pool and beautiful gardens ,situated two mins from beach easy walking distance to shops and local eateries...
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Can't speak highly enough of this adult only relaxing hotel. Amazing food, attentive staff with beautiful sea views and great location so close to the bay. No wonder so many people return to this...
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This was my first experience with H10 hotels and definitely not the last.
H10 Big Sur is that time of the hotel where you feel cozy, relaxed, amazed, safe and delighted.
Everything was fabulous...
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We were really looking forward to our stay at this hotel but unfortunately we left feeling disappointed. Fortunately the weather was good.
On arrival we were greeted with drinks and a free upgrade to...
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I was please that we had a room on the second floor because they have a terrace with sunbeds and chairs. This helped because there was not enough space around the pool nor was there enough sunbeds...
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This is a lovely small boutique hotel. Such beautiful decor around the reception and lobby and even by the pool bar. We were met on arrival with some champagne and smiling friendly faces from staff...
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18 euros for the hire of the room safe, hotels of this stature should provide free. No access to the pool area before 9.30am, chained off, then a cavalry charge for sunbeds.
Hotel immaculately clean...
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I have just come back from staying at the H10 Big Sur, Botique Hotel in Tenerife with my mum.
From start to finish this hotel exceeded our expectations. On arrival we were met by Jesus, who couldn't...
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From the moment I arrived with my sister to celebrate my birthday we were treated fantastically & by such friendly and wonderful staff.
We were greeted with a welcoming glass of chilled procecco on...
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Staff excellent pool warm which is good found the sun beds very close together Food not that good had better at h10 hotels room was ok but bathroom very old but that are doing them up...
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We didn't get a great start missing suitcase watched it being put on thomas cook coach it made only one stop before ours but case didn't show up for 3 days got a horrible back room overlooking bins...
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Staff at this hotel are excellent and so helpful. The food is good and varied with something different every night. I have a small gripe on how the tables are set out in the restaurant. Set in long...
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We took mum here for her 70th birthday. I booked the best room I could afford for her (sea view, superior) and a basic sea view for us. I was hopeful that’s she would be pleased as this was her first...
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After reading some very good reviews about this hotel and looking forward to staying here. I am afraid myself and my partner have been disappointed so far. We are only 2 days into our 11 day stay...
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This was our third stay, what more can I say, location is perfect, hotel beautiful clean light and airy, sea view rooms are delightful.
The hotel staff from beginning to end made us most welcome...
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My husband and I have just returned from this hotel and it was excellent. After a uncomfortable start with our room, it being over the kitchen and 6.30 am the trolleys started rolling and the...
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From the moment we entered the hotel we were greeted by happy smiling staff, helpful and ready to meet any request. A good start to our 11 day stay. The first meal we had was the evening dinner which...
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Just home from a 4 night stay here with my friend for some chill out time. I honestly can't recommend this hotel highly enough. The decor is bright and welcoming. The rooms are fresh and modern with...
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We booked 3 nights a room with sea view.
Room was nice, shower and beds quite good. The breakfast and dinner were good also. Compliments to the cooks. But many of the plates were not clean. I had...
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The hotel and rooms were clean and tidy with pleasant decor.
The room a normal size double room and was adequate for us, very clean and all amenities. We had a land facing room that had a fairly busy...
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Stayed in White Suites 3 weeks before and enjoyed it so chose this but Big Sur was a dissapointment in comparison
Nice enough but sure there are nicer hotels about
Lovely barmen but other staff less...
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We have stayed several times at this adults only boutique hotel on the front and in the busy town of Los Cristianos in the sunny South of Tenerife. Be sure to book a Sea View Room or Suite to get sun...
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The hotel is well cared for and smells amazing, the staff are really helpful and lovely
When we went to the airport we had at least a 9 hour delay; we phoned the hotel to ask if we could come back...
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An excellent adult only hotel. Exceptional staff who went that extra mile, superb food, and first class accommodation. The nightly entertainment was first class. Very highly recommended. 5 minuets...
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My wife and I have just returned from another holiday at the H10 Big Sur in Los Cristianos in Tenerife.
We were, as always treated exceptionally well, by all the staff - many who have been there...
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Well my last day here at this great hotel. Location perfect, 5-10 mins walk to the local bus station - we were going to hire a car but didn’t need to because of the bus station and reliable time...
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Just back after spending a week at H10 Big Sur.Chose this hotel after reading many positive reviews,booked on a half board basis,but had intended going out to eat locally on a couple of evenings.In...
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Just got back from two weeks at the H10 Big Sur. This is my second trip to this hotel and will not be my last. Spotless, comfortable, very helpful and friendly staff. Always go the extra mile to...
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We've stayed here twice now and plan to go back soon. Only have good things to say about this place, great food, great staff, great location, great rooms. We had a room with a sea view which I would...
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Fabulous hotel with excellent staff. Facilities are top notch. Hotel accommodation is clean, comfortable and a welcoming atmosphere awaits. Food is good with plenty of choice. Free bottled water...
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Returned a week ago from a 10 day stay at this Boutique Hotel. Enjoyed our stay even though the weather wasn't up to it's usual standards. We had a suite on the 7 th floor and although you do pay...
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What a great hotel to visit, you cannot fail to be impressed on arrival by the welcome and the beautifully decorated reception area, and the room we was given didn't let the theme of quality decor...
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Hotel rooms good , location quiet but a long step to the lively bars, pool area good , food very much like you would find in an old style factory canteen , lots of choice , but of very average...
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We returned from our holiday on (18th April), we were very disappointed when we reached our ‘Boutique’ hotel.
Less than 24 hours before our departure, we received and email from our booking agent...
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This is our third stay at the H10 Big Sur and every time, it just gets better. Always a lovely welcome at reception. The food is outstanding and the cleanliness of the whole hotel is perfect. The...
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We have just returned from this hotel having spent a week half board. I will start with the positives nice welcome, easy check in & assistance given with our bags. Staff were all friendly and...
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Fantastic time at this hotel - great welcome from Jesus and Ana! The whole team are always on hand to help and nothing is too much trouble. The team helped us celebrate some special birthdays and...
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Had a fantastic stay here for 6 nights early May 2018. We found all staff very friendly and helpful (housekeeping , restaurant, bar and reception). Check in was smooth and quick with a lovely glass...
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The hotel was clean and had a birthday celebration during the stay where we received a bottle of bubbly also towels made into swans with balloons in the room. On arrival at the evening meal was...
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Comfotable adults only hotel, beds very comfortable, storage a little tight, would recommend sea view room buffet style food very good and well priced on half board, pool beds a tad tight, quality...
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We recently stayed at this Hotel . Having stayed there before and enjoyed it . This time i could not say the same . On our first full morning we had just settled ourselves aroung the pool area . When...
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I love this Hotel. My 5th visit and each time i am made to feel like one of the family.
The food is excellent with plenty of variety, you can choose from the hot buffet or have eggs meat fish...
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This is a really good choice for an adults only holiday. The hotel really is of a very good class, and impeccably clean. The staff are friendly and efficient.
The breakfast choice is excellent, lunch...
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This is a very quiet hotel but being surrounded by mountains and trees around the pool no sun until after 12.00 good that beds cannot be reserved something all hotels should do food average beaches...
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We have just returned from an 11 night stay as a group of four, 4 days before our flight we were told by Jet2 that there was urgent repairs work and some refurbishment ongoing, I contacted the hotel...
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stayed for one week with friend's on hb room small but clean and tidy breakfast great evening meals not so cold food need a microwave it was nice a quiet till the builders returned on Monday morning...
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We have just returned from Tenerife, this was our 1st time there.
We stayed at the Big Sur, we made a good choice. The hotel was everything we could have hoped for, we had a great room with a sea...
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We have just returned from a week at this hotel and had a great time.
It’s tastefully decorated, light and airy and in a nice, quiet location yet only 5 mins walk from the centre.
We paid extra to...
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We arrived at 8:00pm to a refreshing welcome drink and an efficient registration from friendly staff. It was nice that they commented that they had stayed there before. As we are H10 members...
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On concluding my 15 night stay I considered it to be my best holiday ever in Tenerife and I have been going to the Island regularly for over 40 years
The Hotel is not cheap nor is it overpriced like...
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Great hotel. Good good and service. Sam the entertainment guy was great. The heated outdoor pool and Jacuzzi were lovely too. All the staff work really hard and are very pleasant too. Thanks for a...
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My wife and I have just spent 10 days at the Big Sir Boutique hotel and we enjoyed it very much.
We usually go to the Riu Palace which we love but we thought we would try Los Cristianos for a...
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A very nice hotel with great staff and facilities. The pool area is well set out and relaxing. I enjoyed the food and thought that the bar staff went above and beyond in their work.
The room was...
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Just returned from a relaxing stay at this boutique hotel. Paid a bit extra for a large balcony room and it was well worth it. Meant we could sunbath all day right outside our room and pop inside...
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Nice boutique hotel, and the staff are excellent. The location is good for Los Christianos and you can walk straight out of the hotel onto the walkway for other resorts. We had stayed in H10 hotels...
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We booked & travelled with Jet2 and arrived in the middle of Carnival so had some access problems (not the hotel's fault!) Reception was efficient and their welcome Buck's Fizz was indeed welcome...
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Big Sur is the third H10 hotel we have stayed in in the last year. It's adults only, which makes for a more relaxing holiday, the staff can't do enough, the food is first class, with show cooking at...
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We have just returned from our first holiday in Tenerife and H10 Big Sur. The hotel is nicely situated although as a previous reviewer has stated a very steep drive to the front of the hotel. Our...
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Wonderful stay at this adult only hotel.
A bit pricey in my opinion , but good facilities.
Dissapointed that you have to prebook for the sauna , it doesnt get turned on otherwise and the gym is...
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Each time we visit the Big Sur we think that nothing can be improved on, then we are proved wrong! Since our last visit in November the food is even better, and it was good before. The sign of a...
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This was our first time in Los Cristianos and we purposely booked the Big Sur because it's an adult's only hotel. I wouldn't describe the hotel as a boutique hotel because of its size but in terms...
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Just back from a 7 day stay at this hotel. On arrival we were allocated a sea view room on the first floor, however, the view was disappointing as we looked out over the roof of the outdoor terrace...
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Came for our 5th visit. As expected and on my wife’s birthday she was given the full works by the staff & management. Couldn’t have asked for more. 10 days good food & excellent service. Will know...
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Spent a lovely 5 night stay at the hotel. Rooms comfortable and clean with a balcony. Breakfast was amazing as there was so much choice. Only ate in the restaurant one evening which was a buffet...
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I have just returned from a really nice two week holiday here. This is my first time at this Hotel (and any H10 for that matter), so perhaps a new prespective from a "first timer"
Arrival was...
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In short would I recommend this hotel? Absolutely.
Adults only in the quite end of Los Cristianos built in 1969 this hotel has a charm. Card key access directly onto the promenade and a few steps...
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Although this hotel was in a good location and the staff were very helpful and efficient
I thought that the bathroom was in need of renovation. There was a coffee machine in the room but a kettle and...
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We stayed 5 Days and we are very happy with the good service from everyone.
Good service in reception, restaurant and cleaning. You could really feel that everone is happy to work in Big Sur. We hope...
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I have never stayed here, but for the past two years two friends of our have, and they have already booked their third visit for January 2019. You may ask why on earth I am writing a review? We...
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We made a return visit for a relaxing week on the island and were not disappointed. The staff are ALL so kind and helpful and nothing is too much trouble.
The food is of a very high standard, as it...
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£49 charge for paying in £ss and dont expect a good exchange rate as it was around £0.93 per Euro and it was £1.11 back home, If we had taken Euros with us we would have payed £1684.71 but by paying...
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As a repeat visitors we can only endorse the many positive reviews this hotel receives. Even the negative ones often mention the friendliness and dedication of the staff. This is what makes this...
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I was slightly disappointed by this hotel, it has so much potential, I don't think its four star.
The staff at reception in the restaurant were amazing. Check in was smooth but a bit too much paper...
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Stayed here for 5 night break end of February. Pleasant check in & was greeted with a glass of fizz, although I did sign up for the H10 loyalty scheme before i arrived. Had a lovely sea view room on...
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Stayed at the H10 Big Sur on a 5 day break. On arrival we were informed our pre booked room with a sea view was not available so we were upgraded to a suite with a sea view FOC. We were informed we...
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First time at this hotel, but not the last; we have already booked for next January. The location is perfect being on the promenade and close to the bars shops and restaurants if you want to go out...
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First time in Tenerife, after looking at various hotels and reading about the good reviews etc... We decided to give this hotel a try. The staff & the hotel were fab the food & drink was also great...
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stayed for 1 week over valentines/surprise last minute not cheap but well worth it.
check in efficient with welcome drink of cava then cases brought up by lovely chap who helped with safe.
2 free...
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I spent a week at this hotel with my partner from 10 February this year. The hotel has recently been refurbished and all of the rooms are equipped to a very good standard. We were in a sea view room...
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Stayed here 2 weeks Jan - Feb this year on half-board basis, chosen as it was described as "Adults Only "..(over 18's.)
Had a 4th floor Sea-View room and the hotel enjoys a fabulous location and...
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Stayed here for a week. Only a couple of criticisms, shower was not clean but the rest of the room was. Breakfast - the man on the fried eggs etc was disorganised and ended up in a lone wait. By day...
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no hooks for bathrobe in bathroom, not enough drawers or cupboard space for clothes we had to wait for our dinner every night, dinning room not big enough did not inform us when they gave us our room...
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Booked 1 month prior to visit. No sea view rooms available but hotel recommended that we wait until arrival. On arrival still no sea view rooms available. A story we heard from many guests.
Mountain...
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My husband and I went for 10days it is a really nice hotel located in a great position. We had a sea view room which was great. My only disappointment was it only had a shower and no bath. Other...
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With a seaview room you get a great view of the harbour and the ferries coming in and out. The sun is on the balcony afternoon/evening. In the summer it might be too hot to sit out so perhaps the...
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Check in was smooth and I was taken to my room. No sea view rooms were available when I booked but I was given a room on the side of the building where I could see the sea from the balcony.
Room...
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our party was 2 couples and we all upgraded to sea view and it was worth every penny. Hotel was brilliant will definetly be back. We also joined the H10 membership which i hope will come in handy. We...
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Fabulous hotel very clean and in good location. Staff are generally very good and helpful. We stayed in a superior sea view room which has sun beds and very sheltered. However the tiles are beginning...
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Like others on here, we were told we could not have our sea-view room on the first night due to an over-stayer whose partner had been taken to hospital. However we were given a few perks and a free a...
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Everything was perfect. Food, drinks, staff, location, room, swimming pool.
In the bathroom, everything was topped up every day. The room was very well maintained. Breakfast and dinner in buffet...
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A good Adults only Hôtel!
I have just returned from an 11 day break in December in the H10 Big Sur, Los Cristianos. My usual previous format will apply when doing this review.
This is an adults...
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We booked by joining H10 and as well as that providing a small discount we were able to book one of their 2 suites which do not seem to be available on other booking sites. The room was great with a...
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My husband and I have recently returned from a very nice holiday in this hotel. We found it good in every respect.
There had been a mistake over our booking so we had to spend our first night in a...
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Hotel nicely furnished and lovely pool area, staff are wonderful but Restaurant is too small for the number of guests and plates cold and not filled up, food ok for me but my partner is a...
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Having been to H10 Big Sur before, it was an easy choice to return! We cam back for five days of bliss. The hotel was still pumping that gorgeous fragrance that greets you upon arrival alongside a...
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We arrived on a transfer supplied by the hotel and were very surprised at the driveway to see such a steep driveway it was hard to control our cases as there was no Bell boy or concierge to welcome...
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It is an older hotel, not so glorious or imposing like other H10 hotels, BUT the staff and management is the best of the 7 H10 hotels ! Felicitations ! Whe visited in the same group H10 Conquistador...
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Normally do Lanzarote in November but fancied Tenerife for a change and as H10 Club Member liked the look of this small hotel.
Firstly I had booked a Suite on 1/2 board basis 13 Nov. On arrival usual...
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This is an older hotel but well kept, the population is an older generation but nothing bad about that, NO KIDS! There is a great board walk outside to walk to the local flea market and restaurants...
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First time at this hotel, staff very welcoming and friendly always ready to help, after reading other reviews upgrade to a sea view well worth the extra would recommend this hotel to anyone look...
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Nice hotel ideally situated on the sea front promenade. Friendly welcome from the reception staff plus a welcome drink which was a nice touch. Cases were taken to our room which was on the 5th floor...
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We stayed here 2016 October and forgot to write review. Was lovely hotel we upgraded to a top floor apartment when there at 180 euros but so worth it for a fantastic view for the week.
The hotel was...
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We’ve just returned from 10 days, this being our second visit. We upgraded to a sea view room and were so pleased we were able to do so. The room was perfect and the housemaids were very friendly...
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I'm just back from a fantastic stay in the hotel. The staff were so helpful and friendly. Everything was clean and tidy. Our sea view room was amazing. There were lots of little touches which made...
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Wonderful management could not do enough for me and my partner who is in a wheel chair most of the time my partner could get a shower but has for me it’s was impossible has the shower riser was far...
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We went to the H10 Big Sur (Adults Only, Full Board) on the 27th December and returned on the 3rd January, meaning we spent New Years Eve there.
It was a lovely boutique hotel, staff were very...
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From the moment we arrived to the moment we left everything was fabulous.
We were checked in by Jesus,I presume one of the managers,but I never actually found out!
After a little confusion with our...
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We once again stayed for Christmas and New Year for two weeks which we've done a few times however like a few of our 'regular' friends who didn't go this time we won't be returning next year pretty...
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Due to an early flight, I arrived at the hotel at 12 noon, knowing check-in wasn’t until 3pm, but wanted to drop off my suitcase as I had friends working locally and was going to see who was around...
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I stayed at Big Sur with my Mum and Dad over Christmas 2017 for 10 days. It was a marvellous holiday. We came for relaxation and a little warmer weather than at home and we got both. The staff at...
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Cocina de Autor!! #increible #amazing #class #Tenerife #h10bigsur #Naturalia. Que comida, que servicio, una experiencia! Muchas gracias! @draalmenares y cia! 💯 Recomendable.
Food at Naturalia was...
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We stayed here as a group of four over the Christmas period.
The hotel is well situated for strolls along the promenade and Playa de las Americas can be reached without too much trouble.
I found the...
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Visited this hotel in November 2017 with my wife. Although the bedrooms are on the small side, they are nicely furnished with large comfortable beds and plenty of wardrobe space. The bathrooms could...
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H10 Big Sur has been a very good choice. The staff here have been unfailingly polite and the service flawless.
The food is good, but not outstanding and I have paid a fair bit of money to stay here...
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We stayed here over Christmas in a sea view room and for the most part enjoyed our stay. I think it is worth the extra for the sea view because the rooms at the back get no sun at this time of year...
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I’ve visited Tenerife for 30 years, this was the first time staying in Los Cristisnos. So I chose the best hotel here, according to Trip Advisor. Maybe my standards are too high, but I am really...
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Loved our stay here. Great selection. Of food and drink. All staff were friendly and bent over backwards to help. Rooms always cleaned to a high standard. The only downside was the pool was...
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I had not visited the H10 Big Sur since 2013 but I decided to return for 16 days in December and am very pleased I did.
On arrival I found Reception to be equally as welcoming as before with...
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Me and my partner stayed here for 7 days, half board. The staff are so lovely and they cleaned the room every day with new towels if needed/wanted. They was always happy to help and the food was...
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Would recommend we shall definitely stay again this was our second time. Service food cleanliness all excellent
Nice chill out area
Friendly helpful staff
Great menu selection
Food fresh and...
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If you are looking for somewhere to relax in a quiet childfree atmosphere this is the place to go. The hotel is small and compact but well presented and maintained. It is on the promenade at the...
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We were here only one night on our way to La Gomera. Rooms comfortable, food good, lobby area and pool very nice. Right on the promenade, but this is a downscale resort with some good hotels like...
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This hotel meets all the boxes. The food is really excellent. It is quite Spanish with great vegetables Nd main courses. There is a good range of breakfast options too. We had a room overlooking the...
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Stayed in the H10 when it was called Oasis, hotel much the same now ,pool area small,rooms have had a makeover, reception area much the same THE LIGHTS IN THE RESTAURANT ARE STILL TOO LOW guests and...
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I arrived on the 7th December with 34 of my colleagues for our Xmas party weekend to the Big Sur hotel and the employees and the hotel made us feel welcome immediately. The hotel doesn't obviously...
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We were enjoying a short December break in the hotel and the food is very very good.
However Imagine you've got your sun beds for the day and go to reception to pay a bill. While at reception for 10...
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Spent a week here in November with husband and another couple. Been to Los Cristiano several times but first visit to this hotel.
Two big pluses (and there are others!) for this hotel are the staff...
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This was our 3rd visit to this hotel and it really is nice. The staff are all happy and seem to enjoy working there. This was first time in the suite room and it’s worth every penny with freebies you...
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My wife and I recently stayed at the H10 Big Sur to celebrate her birthday. Nice hotel but some little niggles. The rooms have a coffee machine but no kettle for tea, water is in the minibar with...
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This is a nice hotel in a good position. Welcoming check in with friendly staff. Rooms are small but comfortable and very clean. Bathroom has a large walk in shower with a rainfall shower head, but...
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My wife and I have recently spent a very enjoyable 10 days at H10 Big Sur hotel in Los Cristianos, Tenerife. The hotel was superb.The staff were very friendly and helpful. The hotel is spotlessly...
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What a lovely clean and modern hotel .We checked in with a glass of bubbly very quick check and cases taken up with you to your room .The rooms are very bright but we didn’t have a sea view but not...
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This is our first visit but certainly not our last.
The hotel is adults only and the daytime and evening ambience shows you that.
We will start with the food, great choice and friendly chefs and...
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We stayed in this hotel for 2 weeks from 10 November 2017. This was our third visit and will not be our last. There is a back door on to the promenade which is at the quieter end of Los Christianos...
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We recently stayed for 3nights at this hotel to celebrate our 10year wedding anniversary. Upon arrival at the hotel, we were met with a welcome drink, check-in was efficient and staff were excellent...
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I stayed at H10 Lanzarote Princess in March so chose Big Sur for adults only and being H10. I have not been disappointed. It is a very friendly welcoming hotel. Very good service. Nothing is too...
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Have now tried this hotel twice, it is adults only, on the front in Los Cristiano’s. I cannot be too critical as Los Cristiano’s is what it is. The hotel has some old history and very well placed...
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We have visited Los Cristianos many times and stayed in apartments and villas with the family. This was our first visit since our children have grown up and we opted for an adult boutique hotel. We...
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We visited hotel in first week of november. The athmospere in hotel was great and the staff was frendly.Rooms are clean and comfortable ( we had ocean view).
The buffee dinner and bar are great.
We...
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A 2-night stay at this hotel to finish our week-long holiday in Tenerife and it was such a good choice. Relaxed atmosphere from our initial arrival at reception, a smooth check-in with helpful and...
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Mid way through an eleven night stay at this lovely Hotel celebrating our Silver wedding anniversary and enjoying every minute. The staff we feel are some of the most pleasant people that we have...
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My partner and recently stayed at this hotel for 5 nights and had a wonderful break. The hotel is really stylish, very clean and extremely peaceful. Everything we wanted from the holiday. Our room...
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We booked this hotel at the last minute, we had read the write ups and that was one of the reason why we chose it. We were not disappointed, the adults only was a added advantage. As some people...
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We have just returned from a very relaxing week at this hotel. As an adults only it is very relaxing not having children running all over and being run over by prams and toddlers. The chill out roof...
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This adult only hotel is a great place to just chillout & enjoy a relaxing break especially when winter comes to the UK.
I have been to the H10 hotel several times & they are constantly making good...
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my husband and i are just back from a lovely relaxing week at the h10 big sur, we have thoroughly enjoyed our holiday. first time there so was very interested to see what it was like. the hotel is...
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My husband and I stayed here for two weeks, and are looking forward to going back in 2018
Everything about the H20 Big Sur is just perfect. From the moment we arrived the staff attended to every...
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Visited for a week late October with our adult children (18,20). What an amazing week we had. Superb comfortable hotel. Lovely breakfasts, wonderful dinners and very attentive staff. Not too large...
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Just returned from a week at the H10 Big Sur and loved it. Lovely staff in the bar and restaurant, (although the reception staff could take lessons from them) and pool area. The activities and...
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On a holiday in late October, my wife and I stayed in a suite on the 7th floor (room 704). The suite has both a seaview and mountain view balcony. The room was both large and very quiet. The hotel...
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I visited this hotel with my friend for a week in October. It was an amazing experience from the second we walked in. The reception staff dealt with our check in promptly and we were given a lovely...
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Every member of staff was polite, friendly, courteous and helpful. Those of not were Andrea and Miguel in the restaurant. Ivan, George and Mamadou in Reception.
We had full board and the lunch was...
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This is our 4th or 5th stay at the H10 Big Sur in Los Cristianos, and once again we were delighted. We cannot find anything to complain about - how good is this.Cleanliness, customer care, and food...
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I was looking forward to coming to this hotel for some time as it has good reviews on a constant basis.
So I feel odd saying we did not enjoy it as much as we would have liked. First the good points...
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We have stayed at this hotel before, and are always pleased with everything about it.
This time we were there for our wedding anniversary, and could not have been treated better if this had been a...
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Stayed here Friday Oct 13th 2017 for 1 week. Certainly tnot unlucky for us and 2 friends which we holidayed with ..had a fantastic holiday and well impressed with the room and Hotel =-absolutely...
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Had a fantastic weeks holiday in this hotel. The hotel is lovely. Staff are friendly and helpful and the food is the best we've ever had in a hotel. Can highly recommend and we plan to return next...
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Yet another stay at H10 Big Sur where we meet old friends again and gain new cones. Many of the staff are the same and provide excellent service. Again, we were in the superior sea view rooms which...
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Having stayed at this hotel 3 years ago my husband and I thought we knew what to expect.
Overall the hotel is clean, the bedroom & bathroom we stayed in could have been a lot cleaner though. The...
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The ending of what was a fab holiday until we have checked into this laughable 4 star hotel
We have issue this upgraded room
Booked through the club web site weeks ago
Not a package
Waited nearly an...
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Our first impression of this hotel was the staff being so friendly and eager to please (although check in was a little rushed with hardly time to drink our complimentary bucks fizz!). Throughout our...
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Single traveler
3 nights
7-10 Oct
My holiday was in jeopardy due to Monarch failing ...but I picked it up and managed to re secure new flights and I booked direct with the H10 ...even joined the...
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Rated as excellent, and totally agree with all the lovely comments we had seen before we went. Only 2 items to comment on that were not 100%, the bathroom was rather tired but that didn't knock the...
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Just returned with my other half from a week at the Big Sur. This has to be the most freindliest hotel we have stayed at. We had a sea view room on the 3rd floor - lovely room and a nice balcony...
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Just come back from 11 night stay, it was my first time here and it is a lovely hotel. Positives are, lovely breakfast and evening meals, and restaurant area, lovely sitting area, chill out roof...
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we have just returned from this lovely hotel .
We first stayed here in February 2017 and enjoyed it so much ,we booked again in September 2017.
we loved everything that the hotel had to offer .
We...
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We stayed for one night in late September in H10 Big Sur when we were en route to La Gomera. It was very poor value for 200 euros a night for half board. They even charged extra for the safety box...
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The 10 I can give as this is the sign of the best in school rating. The room was really comfortable also the bathroom was really clean. The fact that you have a nice balcony and you can sit and enjoy...
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We had lunch in the a la carte every day ,the food is amazing with very generous portions! We were served by Andrea who remembered how we linked things and was so so lovely ! We will be coming back...
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Top accommodation. Friendly, professional staff. Food excellent and service top. Drinks were a reasonable price and day and evening entertainment very good. Location was ideal and gym and spa...
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Spent a lovely week at this hotel. Staff were very friendly especially Jesus. He was very thorough and professional. Nicolas was also lovely and very helpful throughout the week
The food in the...
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Received a room upgrade upon arrival for our anniversary. Very nice surprise. Room was lovely, balcony overlooking the pool and the sea. Extremely comfy beds!! Fantastic selection for meals, both...
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We've been at this wonderful hotel for week in September. As adults only hotel we find peaceful and quiet atmosphere, which help chill and recharge batteries if this is what you looking for. Many of...
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Just back from the most amazing holiday at the H10 Big Sur inn Los Cristianos, only regret was we hadnt paid the extra to upgrade to a seaview room. The location of this hotel makes having a I think...
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Myself and my partner had a lovely holiday thanks to H10 Bug Sur. From start to finish our experience was great!
We arrived and was greeted with a cocktail - what a lovely welcome! Then a friendly...
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My twin and myself had a fabulous holiday her in July. We had fun dressing alike and it became the talk. People were friendly staff couldn't do enough for everyone. Food was excellent loved the...
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My sister arrived back at our H10 Big Sur hotel for another year upon arrival a glass of bubbley awaited us . The staff booked us in quickly & off we went . My sister & I always have a mountain view...
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As a couple in our mid forties, we chose this hotel due to the location (smack bang on the seafront) and the fact it's adult only. The age range at the hotel was very mixed and it seemed to cater...
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I stopped at this brilliant hotel for a fortnight from 27th August 2017...........Oh wow, I had a sea facing room, stunning views and the room was spotless. On arrival (evening) I was told that as I...
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Our first stay at this boutique hotel. The location is superb and we had a sea view from our balcony that was fabulous. It is a short stroll along the promenade to the town with a huge selection of...
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Stayed here a few weeks ago being our third visit to this hotel which should say it all! It's a really lovely Boutique Hotel and adults only which is a great attraction. All the staff from...
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We managed to get this holiday after cancelling our much anticipated holiday to Orlando due to Irma. We were very impressed on arrival as the hotel looked spotless with a very welcoming lobby and a...
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We stayed at the big sur a couple of weeks ago.The Pro's When we arrived we were upgraded to a sea front room as it was our silver wedding Anniversary. We were greeted by a lovely bottle of fizzy...
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Situated on the sea front opposite the ferry port in the quieter part of the resort (although there are plenty of dining and drinking places minutes away). We were welcomed by friendly reception...
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Spent a week at the hotel in the beginning of September to celebrate my wife's 60th birthday.
The hotel facilities and rooms were excellent with friendly staff, definitely a 4 star + hotel.
The...
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As I sit here in the reception waiting to go home I am sad to be leaving. This hotel is lovely. The decor, the food, the staff, sea view room, location and best of all adults only. The entertainment...
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The facilities, staff and location of this lovely hotel make it a great place to relax and enjoy a holiday.
It's a medium-sized hotel, but even when full, it doesn't feel crowded. The rooms are...
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We returned to this hotel in July to celebrate our 30th Wedding anniversary and revisit the place where we spent our honeymoon. The hotel was amazing, staff were fabulous, food, drink & facilities...
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The hotel itself was lovely. The rooms not too spacious or luxurious as we would expect from 4* hotel. Furniture and bathroom facilities with scratches or stains. Although housekeeping team did their...
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The staff at this hotel are extremely friendly, on our arrival we were greeted with a warm reception and a cold drink. Reception was very well organised. Good food, lovely room with great sea and...
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The hotel lies near the beach and the restaurants. Despite that, it's very quiet outside the hotel area. The staff is friendly and polite. They arranged som breakfast for us 0530 in the morning...
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Arrived late evening and was met with a glass of champagne and quickly checked into my room which was clean airy and tasteful
Food was excellent abundance of choice
Staff very friendly
If any...
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This is absolutely fabulous boutique hotel hotel. The location could not be better. Situated directly on the sea front and only a short stroll to many bars and restaurants. The decor in the public...
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We last stayed in this hotel 5 years ago before the terrace rooms were refurbished.
We had a refurbished terrace room this time.
Having a terrace room is a huge bonus, especially because the pool...
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What a wonderful find this hotel is.
Stayed here back in April of this year, so impressed that we return again shortly on 3rd September....counting the days:-)
Hotel spotlessly clean, reception staff...
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The entrance and reception area are lovely and the reception staff were helpful and explained everything on our arrival.
We arrived late so there was a snack and wine left in our room for us also a...
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An excellent hotel for a short relaxing break. We had intended to have just Bed and Breakfast but ended up having half board. It was worth it for a few extra euros each day.
The room was newly...
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I have just returned after a 7 night stay at the hotel. My friends and I had 2 rooms and were upgraded on check in to superior seaview rooms room 208 and 207. I have never seen balconies as big... 2...
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The hotel is done out in a maritime theme,welcoming reception area where all seating done in white faux leather.Reception staff were very good.The rooms were standard size two single beds together...
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We visited this hotel in August and as you enter it really does have the 'wow' factor it looks lovely. Unfortunately we found it very clinical and did not feel warm and welcoming.
Some staff were...
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My husband and I stayed here recently on our first child- free sunny holiday in 25 years and it was absolute bliss.
We love children but staying in an adult hotel we discovered a peaceful and calm...
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Stayed here last week. You can find problems if you look but just enjoy the break. Really friendly staff from Reception to dining room staff to cleaners.
Pool is quite small but no kids jumping in...
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Pleasant view, super weather. What i liked the most was the way they greet us, the stuff was very friendly, And the food is fresh and delicious. They have a wide variety of food from which you can...
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Room was excellent, lovely big room spotless clean and cleaned regularly, towels changed when we wanted, could not praise the staff enough! when we arrived our luggage was taken to the room...
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This hotel has the most friendly staff we have ever encountered on our travels. The hotel was fully occupied yet has an air of tranquility about it never too many people in one place at any given...
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My friend and I stayed here for 8 nights and had a lovely time. We wanted a hotel away from children, teens and the dreaded shot culture and that's exactly what we got. The hotel is calm, serene and...
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What a fantastic hotel. Adults only. great location. Great staff really attentive and friendly. They go the extra mile and work hard. Food was good plenty of choice for breakfast and evening meal...
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Beautiful hotel at the quieter end of the promenade but within easy walking distance of all restaurants, shops and beaches.Spotlessly clean, friendly staff, huge choice of food at breakfast and...
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Great hotel good location super room and pool and resteraunt .very helpful p,rasa to staff .evening entertainment and good sitting out by the pool watching and chatting to other guests .the downside...
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Just returned from a wonderful 10 day holiday in this super efficient and very comfortable hotel.We rate all aspects in the excellent box.After many years on holiday this is the first time we were...
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Brilliant check in experience and the staff here are very friendly.
The rooms are big and the beds are really comfy. I love the little touches as well, with free bottles of water and the use of your...
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Great hotel, lovely friendly staff, would recommend this hotel to everyone, trouble free stress free lots of smiles and a great pool, right next to the sea and a very short stroll to the nearest...
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The hotel was great: Nice amenities, great room, all very clean... The food was excellent, the buffet was very varied with different meals every day.
The staff was very friendly and helpful!
Only...
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10 days of bliss. No blasting pool side music, very little daily entertainment. A small pool with strict sun bed reservation rules works a treat. Adults only. Having stayed at many Tenerife hotels...
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This was our second stay at this great hotel. I emailed the hotel 2 weeks before our arrival to request a room number and when we arrived we got our choice.
Check in was fast and were told...
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We had a fantastic time here, the rooms are big and comfortable. Breakfast and dinner buffet are absolutely delicious and the staff is super friendly and the service is great. We were upgraded to an...
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Had a fantastic birthday week here in December so good have come back in July Lovely style of hotel, very clean, pool was warm which was great ! Really enjoyed the water bikes (Jkme thank you) great...
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First adult only hotel i have ever stayed in and it was absolutely perfect. This was the first holiday me and my boyfriend had taken together and it just made our holiday. The hotel is beautiful, so...
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This beautiful adult only hotel is just perfect. The staff are all consistently friendly, helpful and smile consistently. The service is outstanding - and I could not fault a single one of them...
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We stayed at the H10 Big Sur for two weeks in June/July 2017.
The hotel is quite small with only one swimming pool but this is perfectly adequate for the number of guests. On our first day there...
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My wife and I recently had an eleven night stay at Big Sur , we arrived at the hotel at about 9.30 pm the staff made sure we went straight to the restaurant as it closed at 10.00 we had a lovely meal...
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Positives
We had a superior room with terrace + sea views, recommend stretching yourself to pay that little bit extra, plus lots of lovely gifts each day! On our first night arrival, we had a bottle...
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Stayed at this hotel for the first time would definitely recommend as a adults only hotel. it was very quiet during the day and plenty of places to relax really loved the roof top with large double...
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our trip was a family trip for 6 people, youngest being 21 oldest being 70 odd,
we booked 3 rooms all next to each other and just to make sure i called the hotel the week before arrival to make sure...
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I stayed in this hotel for one week and loved everything about it. The location was great-just a few metres and you're on the beach! There is a bus stop just across the road and a taxi rank as well...
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Excellent hotel in all respects. The staff are lovely - efficient, friendly and helpful, and this is what makes the atmosphere in this boutique hotel so good. The facilities are also excellent. Our...
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Just returned from a weeks holiday at H10, and we weren't disappointed . Staff were very friendly and helpful all the time,hotel was spotless and rooms cleaned daily,which were also lovely and we had...
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We have just returned from a family holiday (11 in total) and whilst I would normally stay in another 4 star hotel, I decided to opt for the Big Sur, largely due to the access to the beach for my...
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We arrived early afternoon into a lovely cool reception and a glass of 'bucks fizz' very nice thank you Big Sur, .what a lovely hotel. We had previously emailed the hotel asking for a high floor and...
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It was our 1st holiday in 10 years & our 1st impression of hotel was WOW very beautiful inside, was greeted with champagne by a very cheerful guy (little ponytail) who for the whole week could not be...
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Have stayed at this Hotel before so knew what to expect and we weren't disappointed.Met by member of staff on arrival and given complimentary glass of bubbly, check in was painless and we were...
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The positive - Just a 15min. private taxi ride. A chic, boutique, hotel with a lovely s/v room, overlooking the pool and sea, obviously. Hotel clean, room spacious and well equipped, staff very...
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We returned to this hotel for the the second year running and were not disappointed. Well located, spotlessly clean, big choice of food at meal times all served hot and delicious. But what really...
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First day or so at the hotel and area it's in, I wasn't sure whether we would like it. However, I needn't have worried as we ended up having a great holiday and probably one of the most relaxing...
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We went to this hotel with Thomas Cook and on arrival in Tenerife we were very unhappy with the arrival at the airport. We were transported to the terminal via a bus but we were kept on because there...
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Let me make a short review:
1. Reception and stuff: I've stayed in similar hotels a few time, and here I liked most of all the honesty, clean smile of staff, and amiability of them which made our...
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Amazing staff superb room everyone so friendly wonderful time clean and relaxed with excellent food. Perfect thanks adults only super relaxed atmosphere just remember men need trousers to eat...
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I stayed in Big Sur for 3 nights and cannot fault this hotel. Clean comfy rooms. Amazing food. Great location. Brilliant facilities. But most importantly the staff are just the best. They work so...
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Good...
1. Adult only - we only realised on the flight home how much calmer the holiday was with adults only, a good selling point to this hotel
2. Sun / roof terrace - haven't seen these to often...
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Very friendly and helpful staff in a comfortable and generally very well maintained and run medium size hotel.
Our 'mountain view' room was comfortable but suffered from some noise from the nearby...
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Amazing staff so welcoming and friendly, great food big range of options, great entertainment both during the day and in the evening. Rooms are spacious and clean and a lovely swimming pool
Would...
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Stayed for 2 nights before taking ferry to La Gomera. Comfortable spacious rooms. Food plentiful, varied and good. Resort lively. Bit of noise but we did expect it. Enjoyed use of pool and aqua bike...
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Great experience at the h10! The staff are really friendly and helpful, everyone in the kitchen, reception, bar, waiters (Puri, Jose, David, and so many more!); the food is really good, location is...
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My first stay in H10 Big Sur. I have been passing this hotel since 2004, and it never appealed to me. After eating in a small bar close by, The Lemon Tree, they suggested we give H10 Big Sur a go...
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It was an excellent stay in this lovely decorated hotel. The special thing about this place is staff, who make you feel welcome and looked after. We had two rooms - one with the sea view and another...
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Facilities are nice, room beautiful and very clean. The real difference is given by the staff that is always kind, happy to help, willing to make your stay perfect and SMILING and joking with you...
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We booked the Big Sur hotel, half board and though both of us are in our 70s the ambience of the place was so quite you'ld fall asleep. The food was quite good and there was plenty of choice, but...
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We were sceptical about coming to H10 big sur after reading previous reviews about building work.
This was not the case we had a fabulous time , the hotel is beautiful and the staff go above and...
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This was our 2nd stay at the hotel having stayed last year and it is fabulous.
From when you arrive until the time you leave the service from the staff is first class.
We were very lucky to have room...
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We are keen H10 customers. January 2017 we stayed inOcean Suites Fuertaventura for 7 weeks, good service, clean, good location, staff very attentive. In September we return to Fuertaventura to Ocean...
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Arrived here on the 19th May with a welcome Buck's Fizz which was a nice touch. Room was
Ready and we were helped to our room.
First impressions is a lovely small hotel with a real chillout vibe...
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We are coming to the end of a two week holiday here and we loved it. We have a room on the 7th floor with sea view. Well worth the extra as the alternative would not be so nice. The location is great...
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Los Cristiano has only one hotel worth staying in and this is it. Pool heated and inviting, rooms refurbished to a high standard. Amazing, courteous,
conscientious staff. The hotel is spotlessly...
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This was not my first visit to H10 Big Sur, but will be my last. It somehow seems to have lost some of the quality and care previously provided to guests. On arrival we were greeted by Jesus, charm...
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We have returned from this hotel having stayed from 4-11th May. The hotel itself is beautiful with very friendly pleasant staff, who went out of their way to deal with all our queries and clean...
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Just returned from a week at the H10 Big Sur. I am a single traveller, travelling with a couple. I had a nice room, a small double, plenty big enough for me. The hotel is great, food is excellent...
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Never been to tenerife before we were so looking forward to our Holiday. Hotel wasn't too bad. But first day we got our room mini bar was already half empty good job we reported it cause next day we...
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this Hotel is a really nice place to stay, everyone is very well looked after by the staff, the rooms are a good size and very comfortable, you couldn't get a better location either, you can see that...
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We returned from this hotel in the early hours of this morning. Please please if you get the opportunity swap hotels. The builders are working on floors five and six at the moment they are changing...
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By any standards this is an excellent hotel. Location, staff, food, cleanliness everything is first class. The only issue I had was that you could not lock the balcony door. The current partitions...
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We stayed for a night at each end of our holiday on La Palma and H10 Big Sur suited our needs very well.
Very good location, easy walking to ferries, restaurants etc. Nice pool,plenty of sunbeds...
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We've just returned from a lovely, relaxing week at the H10 Big Sur in Los Cristianos. The main selling points, from our point of view, are that it is an Adults only hotel, so there is a very relaxed...
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We have been to the other Canary islands several times but this was our first trip to Tenerife.
Knowing the high standards of H10 we decided Big Sur was a safe bet and it did not disappoint.
The...
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This was our second stay at this H10. I emailed the hotel 4 days before we arrived requesting a room on the 7th floor with a walk in shower (we previously stayed in room 703), when we arrived we...
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Recently stayed here. Hotel very nice, spotlessly clean and good facilities. Pool area a good size and the 8th floor chill pout zones very pleasant. Staff very good.
Rooms good but avoid 118 as you...
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First, the good parts:
- smallish hotel compared to its big brother in Las Americas 3km away, and adults only. So the staff know you and can sometimes recognise you.
- good food, good hygiene, nice...
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Stayed for a week in April. Mixed bag and expected better. The pros were: nice staff, good location, lovely ocean view, nice pool, nice decor, breakfast had wide variety. The main cons were: really...
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Recently returned from a short break and we loved this hotel
It is adults only which lends itself to a quiet and calm atmosphere.
The room was lovely and met all our needs - we were given an...
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Lovely hotel which is at the end of Los Cristianos. It is an Adults only hotel but if I am being a bit critical here, the pool area felt more like a library than an outdoor pool area. No one spoke...
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I'm not going to lie, the main attraction for this hotel is that it was adults only and it did not disappoint.
Everything was very professional yet friendly throughout our 5 day stay. We stayed in...
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Lovely spot, excellent service and Food. NICE and very clean surroundings. The staff is very helpful at all times, in the reception, in the restaurant, room maids - you name it.
We had (once again) a...
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In this busy bustling town, the H10 has a great sea front location, and is an island of quality and peace. A well run hotel, we had a fantastic room looking over the ocean, with a large private sun...
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Found the hotel and staff to be perfect .. Very helpful & friendly .. The room and restaurant, bars, and pool were lovely .. Would definitely recommend this place and visit again .. The staff helped...
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A Superb hotel that upon arrival immediately makes you feel welcome and relaxed. The staff are all highly professional, and able to comfortably deal with numerous languages and types of guests. The...
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This is a very good choice in Los Christianos. Medium sized hotel with personal service from enganged staff. We stayed here last eastern and since them improvments have been done.
1. Pool area does...
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We needed a week away in the sun and Tenerife seemed perfect for April. Based on previous reviews we decided the Big Sur would be perfect...and this it was and a lot more.
On arrival we were greeted...
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My wife myself and our two friends spent a week in this hotel. Staff, food, cleanliness was first class. Situated on the promenade opposite the beach. Our friends were celebrating their Ruby Wedding...
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Ideally located right on the promenade, close to a variety of bars and restaurants . Lovely hotel and spotlessly clean. The staff are friendly and helpful. Food is excellent and well varied. I would...
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Just returned from a short break at this hotel. V impressed and would return. Have stayed at some of the larger competitor hotels nearby but this hotel has a slightly smaller, relaxed, friendly vibe...
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Myself and my wife stayed in H10 big Sur in March for a week. It has been over 20 years since I was in Tenerife and was looking forward to the holiday.
The flight from Dublin is 4.5 hours which is a...
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The hotel is a lovely place. It is located at the end of the promenade and is quiet.
It is very clean and the staff are all really nice.
We were here last year in March and since then the food has...
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The hotel is in an ideal position on the sea with the promenade at the gate I would
recommend a room with a sea view as the rooms at the front of the hotel overlook a main road. The food was good and...
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We had a fantastic week, weather was good and hotel excellent. All staff were very efficient and very friendly. We had a sea view room which was upgraded, the room was very comfortable and very...
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Went last year loved ever min .Great hotel great staff food really good .Going again on 5june not long now for boyfriend birthday ..Hope we can get a up grade for the rooms with sun loungers...
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Beautiful decor; great huge room (the suite; standard rooms looked much smaller); outstanding breakfast buffet. Nice pool. Good location for being on the south of the island; short drive to most...
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My partner and I stayed here in June last year for a week.
The H10 is a beautiful hotel, very very well kept and probably the cleanest hotel I have ever stayed in. We came here for a relaxing...
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A thoroughly wel manage hotel with a huge range of fresh food and fish each day; exceptionally clean and with staff very obliging and friendly. Rooms very good - bathroom has everything you need but...
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Nice Hotel, good location. Helpful & friendly staff
lovely meals, good menu choices - plenty, Gluten free catered for.
room cleaned daily, pool area cleaned daily, lovely sun beds.
rooms at the...
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A friend recommended this hotel and we are more than happy to pass on the recommendation. Facing the sea, we had an extended balcony with two sunbeds, wicker armchairs, table and a sun brolly (see...
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First time in Tenerife for us and arrived on a late flight from the UK. Walked in to hotel reception to be greeted by a glass of refreshing bubbly and a friendly receptionist. Stayed for four nights...
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My wife and I were keen for a week in the sun in a high quality Hotel.
Cristianos at the end of February seemed a certainty but we were ever so slightly apprehensive about our first visit to a H10...
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We asked staff about different restaurant and they always provided excellent answers. Everyone was friendly and very helpful..The hotel is ideally situated right near the promonade. We highly...
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Stayed at the hotel for 11 days, had a room with "mountain view" on the fifth floor. There was some traffic noise and music coming from the near bars in the evening but not so loud or late that it...
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Very well run hotel, staff cant do enough for you, plenty of sunbeds! The food was really tasty and a good variety so you didn't get bored, although we did eat out a few times but only to have a...
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Great choice of Hotel and no need to go outside the premises, as all your needs were well taken care of here !
Enjoyed a fabulous week in a Really Splendid Hotel.
Only Noise we heard was the two...
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We stayed here for 4 nights and wished we could have stayed longer!
From check-in to check-out everything was absolutely top notch and you'd have to be really picky to find fault. We knew this was...
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We had a mountain view room -on the 5th floor. Noise from traffic is loud and room north facing so no sun, so we didn't use the balcony. Some noise at night so if I went again i would probably pay...
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I had a room with “mountain” view. Yes, could see some mountains, but I could also hear a lot of cars passing outside. Nowhere was it mentioned that these rooms are just above the entrance/ parking...
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The staff are really friendly and helpful. The hotel itself is reasonably nice and clean. Food is fairly average but a wide range of choice to please all tastes. It's set in a good location and has a...
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Well what can I say. A big thank you to the hotel Big Sur. Another short break for my mum myself and my two adult sons. There is absolutely nothing we can find fault with at this adults only hotel...
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I work in hotel industry and I have been staying in many hotels before so I know the difference between a good hotel and a mediocre one.
The hotel overall is alright but it does not worth the money...
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Last week we came back from this lovely hotel. It was the third time in 2 years and we hope to come back again already in May! The second time we had a beautiful Junior Suite, but this time we were...
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Great hotel to stay in. Very clean, staff really friendly and approachable- waiter who looked after us on the outside terrace morning and evening was excellent.Great choice of fresh fish every night...
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This was the third time we have stayed at this hotel. We love the location and it's perfect for a holiday if you just want to enjoy the sun and relax.
The staff were friendly and helpful. The quality...
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Booked into this hotel for a short break with my daughter to celebrate her 21st birthday after researching many hotels on this coast. This was definitely the right choice for us. We had booked a...
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Sea view room was lovely. Very comfortable. Loved the Nespresso Coffee machine! Staff in all areas were helpful and very friendly. Plenty sun loungers around the pool and shady areas. Close to shops...
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Great Hotel in a lovely location. Hotel was spotless and the food was exceptional. Holiday wasn't cheap but we both felt it was worth the price.Rooftop terrace for sunbathing was unusual but very...
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Stayed there for a second time and the hotel is ideally situated in a quieter part of the resort with fantastic sea views. Good food, excellent staff and the evening entertainment was excellent. We...
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We spent 3 nights in a lovely suite with great mountain and sea views. The hotel is comfortable with a nice garden and pool as well as roof terraces, and the service very friendly. Great location in...
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Just returned from a fabulous 7 day break staying at H10 Big Sur.
I have stayed at various H 10 Hotels in Tenerife and have always had a great holiday with the children when they were young and now...
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Going to try and break the hotel down into sections so you can see why I gave it 3 out of 5 stars.
Rooms
Our room was 2 out of 5 stars and I feel I am being nice giving it 2 stars, for a £200 a...
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Great location! Very relaxing. Good food, great choice. The staff, very helpfull and friendly!! They work very hard and will do anything in their power to make your stay pleasant. Rooms are great...
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We have just spent a wonderful week at the Big Sur Hotel and we couldn't find anything to fault. The food is good. The rooms are clean, comfortable and well equipped. The staff are genuinely friendly...
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I really can not fault the Big Sur at all.
Spotlessly clean.
Chilled and tranquil vibe.
Staff can not do more to help if needed.
Great pool and just enough in the gym for a decent workout.
Food is...
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This is a great hotel for adults. We were here at February half term. Lovely hotel and great staff especially the Reception manager. The pool area and bar is wonderful. Great access into the main...
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Very difficult to find any faults with this hotel. Our room was 611, so a sea view and close to the top. The housekeeping is excellent. Towels changed, regularly serviced whilst eating breakfast...
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We had a weeks stay at H10 Big Sur in February and I feel confident in saying that any guest would be pleased to stay there. To sum up the good points, the location is lovely right on the sea front...
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Another visit and another very comfortable and relaxing holiday. If you want a quiet break where your left to enjoy yourself as you wish, then this is the place for you. Pay extra for a sea view...
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This is an excellent hotel for anyone who wishes to unwind and be spoilt. The hotel is friendly and clean and the quality of the accommodation is very good. Every meal, breakfast and dinner, offers...
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To be honest, so far fabulous, 3 days to go yet, it was good enough for Richard & Liz ❤️in 1970, the cleanliness and upkeep is exceptional. 3 sheet changes in our 8 night stay, we are due our 3rd...
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We have just had one of the best holidays ever. The customer service was 110 %.
Everything about this hotel was very good , any request was answered immediately and with a smile . Could not fault...
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This was our first holiday in Los Cristianos and this hotel is perfectly situated straight out onto the promenade.Directly opposite is a busy boules area where all nationalities play.
Our room had a...
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Fantastic location in a very nice little town.
Enough shops for shopping.
In the hotel friendly staaf as weel as in the restaurant and reception.
Even the rooms are super. The cleaning ladies know...
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Just returned from a week staying at this hotel. Ideal location for restaurants, bars and shops. Adult only hotel so it was really good having no children running about. Staff friendly and helpful...
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I came realt early with the Ferry from La Gomera, and even though I was not supposed to check in intill 2 p.m, they cleared a Rom for me in 1 jour Whitley I was having breakfast. A very nice pool...
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Stayed 1st week in feb
Hotel lovely and clean with plenty staff always busy.
Reception staff first class and dealt with all our needs.
Special mention for Sonya our cleaner who was also first...
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From January 20, 2017, we paid our third visit to H10 BigSur in Los Cristianos. Once again we were pleased with the excellent Service and friendliness of the Hotel staff at all levels. On the day...
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Just returned from a month at the Big Sur. Fantastic Room on 8th Floor. Fabulous sea view. Hotel in the best situation in Los Cristianos - On the flat promenade close to bars and restaurants.
My...
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We came here last year and we're so impressed we came again. The hotel is sparkling clean and there seems to be someone cleaning all the time. The staff are brilliant, very friendly and hard working...
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Have stayed in H10 hotels before and this one didn't disappoint either. Stayed on half board basis and there was always lent to choose from.
Service from al the staff was excellent.
The...
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We have just returned from another great holiday at the Big Sur. This is a Adult only Hotel so it is quite and relaxing and in a good location, exit the Hotel at the rear onto the promenade, where...
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Every thing about this hotel is as you would expect, the location, the service, the staff, the food and the accommodation. Any visitor will be assured of a warm and friendly welcome and a very...
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Hotel is okay, clean, nice staffs. It feels more like a retirement house as the guests are all on average above 50. All are delicate people though.
We love the pool, the chill out lounge, the ping...
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The hotel is closely located to the bus station and right on the promenade in Los Cristianos, a longer walk away from the shopping center. The rooms are comfortable and have a nice view (in case of a...
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Thought we would try the buffet restaurant in the hotel for a change from the same old and boring restaurants found in los christianos.
lovely decor, wonderful variety of food. The meat was perhaps a...
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very good location,
excellent staff,
food was very good,
The lighting was minimal in bedrooms.
Perhaps rooms offer shower only because a large majority of guests are retired.
Enough entertainment...
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This is a very well maintained and clean hotel. I have read the poor reviews and am at a loss to recognise some of the points made. The hotel is clean and comfortable. Our room was a standard room...
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This is our 2nd visit to this hotel, the first time we loved it ....we stayed in a standard double room with sea view and couldn't fault it .... This time we had a suite .... They are not great...
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We visited this hotel in January 2017. Overall the hotel was ok but we thought it was expensive for what it offered.
The Staff are lovely and the Hotel is kept spotless.
There is an excellent...
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Hotel was clean and tidy, but mainly full of the older generation. Was very quiet which was nice. Pool is very small and hardly any pool loungers available as the oldies put their towels out to...
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Just home from a weeks stay , I will try not to waffle on too much ..
CHECK IN .. pretty quick and straight forward . We were delighted that we had paid extra for a sea view room and that as it was...
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I stayed here with a group of friends for my hen do. H10 Big Sur is an adults only, boutique hotel located on the sea front in Los Cristianos. From the moment of arrival we were made to feel...
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We have been going to Los Cristianos for many years and have stayed in many of the hotels and apartments, this hotel is by far the best!! The location is brilliant and the hotel itself was spotless...
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Stayed here few times previously over festive period and the best thing about the hotel are the staff who are really friendly and work tirelessly especially from our experience Jesus at reception...
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As the title indicate, expect the guests to be elder or old.
Location is perfect. Take the backdoor exit and you are on the Beach promenade.
It is not possible to book a room without anything extra...
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We stayed at the H10 Big Sur from 30th Dec'16 - 10th Jan'17, this was our 5th time staying here at this time of the year and enjoyed it very much. We had booked a seaview room and were allocated one...
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Stayed here 3rd-10th Jan 2017 on 6th floor with sea view.
The hotel is ideally located and the views are superb. High standards all around - cleanliness, facilities and staff. Buffet breakfast...
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we had a warm welcome on arrival and a glass of bucks fizz good start, the hotel lobby is very nice and gives a good first impression. Our room was also very nice didn't have a sea view as booked...
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First time to Tenerife, wanted just to take it easy, the Hotel was great, the location was
fine, near the beach and all the facilities, plenty of shops and restaurants
Stayed in room 014 on the...
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Just about lost count of how many times we've stayed at this Hotel, never thought we'd return to the same place twice! This was the first H10 Hotel we stayed in and have stayed in a good few since...
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This was our second visit to this hotel having had a really good holiday there the previous year. The hotel is still spotlessly clean and the staff are great. The wifi seems to have improved as...
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Just getting round to writing this review, I hope you find a few points of interest and also hope they might answer any questions you may have.
We have been to the Canaries in October, and this was...
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Came for a few days over Christmas. Had been to Tenerife a number of times before with my husband but this was the first time I had been on my own after his death.
Every member of staff was friendly...
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Had the pleasure of spending Chistmas at this hotel with my husband and daughter.
All the staff we came into contact with were 1st class,very friendly ,efficient and Proffesional .
The food was...
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This was our second stay and found the hotel and staff very good, but the food has deteriorated a bit since our first stay. The grill is still very good but the buffet is a bit bland without the...
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Stayed back at H10 Big Sur December 2016 for our honeymoon!
On our previous visit my husband proposed to me on the balcony of our room, so we were hoping to have that same room for this visit - on...
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I have to say this is a nice hotel, but I have reservations, firstly it is an adult hotel, no children allowed OK I suppose but when I was there the average age was about 75, which at times made it...
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Just returned from a 7 night holiday at the adults only H10 Big Sur - and it's pretty much a H10 out of 10 for the overall experience of the hotel - it's got a lot of positives and a few minor...
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I admit that the hotel title explains all; It is a boutique hotel so decide on your taste. It is not Adult hotel ! If you have nice memories from 1950 - 1970 then it is very good hotel for you...
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Room with good equipment (coffee machine, dock-station for iphone, etc.). The service was very polite. I got some small nice surprises after checking-in. There were excellent breakfast (with...
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We stayed at this hotel for a week just before Christmas 2016, we go to Tenerife every year and normally stay at costa adecji and thought we would have a change. We like Los C as there was more to do...
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My husband and myself stayed at H10 from 6th until 13th December in room 513. We booked here because of trip advisor reviews and we were not disappointed. Every positive point in previous reviews...
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Second time at this hotel. Enjoyed it as much as the first time. Booked again for 2017. Staff friendly can't do enough to help you . Variety of food at all meals excellent. Rooms so clean...
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Stayed here for 7 nights for a winter break in the sun.
Was greeted with a glass of Buck's Fizz which was a nice touch and check in was very smooth. On first impressions the reception area looked...
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We liked-Location,room,view,staff, food, view,cleanliness and quiet.
Air con/heating in the room is almost silent in use.
Its a 20 minute,25euro taxi ride from Tenerife south airport.
Plenty of bars...
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Great hotel to stay for one week holiday. Beautiful sea view rooms and very handy location. Great choice of breakfast and dinner buffet. Coffee machine in the room was a good bonus. Very friendly...
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Good points
The staff were very friendly and made us more than welcome. The hotel does not look much from the outside, but inside it is very chic and decorated to our kind of style. The facilities...
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We stayed in this hotel from 27th Nov to 8th Dec 2016 and found it to be excellent in every way from amenities,food and entertainment also close proximity to beach and promenade was a bonus. Would...
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A lovely friendly hotel in a good position. Close to plenty of bars and restaurants and about a 15 minute walk to playas de las americas or €6 in a taxi. Breakfast and evening meal was good with a...
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Very nice hotel! Top service from Jesus en Jose. Both men really made the difference and made us really feel welcome. Jesus offered us another room and was very helpfull. Jose was very helpfull in...
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I just love this hotel. The staff are second to none. Room was lovely. It was spotless. Food good. Drink reasonable priced. You do not need to leave this hotel. There is games with a great guy...
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Having been to Tenerife for many years this was our first time in h10 grand sol, we couldn't fault the staff,always helpful,and pleasant, the buffet style dining was wonderful with a vast array of...
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Good hotel in great location. Easy walking distance to the centre of Los Cristianos. Varied entertainment available in the evening. Good choice for breakfast buffet. Chill out terrace on the roof...
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We are regulas to Los Critianos over 25 years and as our usual apartment was not free we decided on a Hotel some 500 yards from where we normally stay so it was ideal for us as we like to eat out...
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Had another week at h10 big sur with our friends who we put onto it. Lovely holiday great staff, good food. Only downside was having lukewarm shower for four days the problem was rectified but only 2...
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This was our second visit to the Big Sur and everything was just as good, if not better, as the wifi has really improved. What makes this hotel special is the staff, customer service is everything...
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This Hotel is quite good, but not the best I've stayed in.
The Room, which we paid £180 extra for a sea view was quite small. The room had a coffee machine with coffee pods daily, but no Tea...
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Stayed for 8 days in November- recommended by a friend and we weren't disappointed.
Firstly the slight negatives- if only to give a balanced view.
Our room was good - 2nd floor with a balcony...
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On arrival,i was blown away by beautiful reception area,check-in was quick and informative.The decor and the delicate touches to detail simply makes this hotel a little haven.The lift areas are...
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Many reviewers of the Big Sur advise that paying for a ‘sea view’ room is well worth the additional cost. So nine months ago when making our booking via Booking.com we did just that.
Imagine our...
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We spent 10 days here during October and we really enjoyed our stay. This is a funky and unusual hotel, both modern and retro around the reception and bar area, and makes a nice change from many of...
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Room on the seventh floor, Mountain view, very shaded, mix up with our booking so to be honest we were just happy to have a Room. Room was pleasant, with a good working, hot walk in shower. Shower...
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Stayed here for the second time and our positive experience matched that of last year. Genuine welcome, excellent room (2nd floor sea-facing), friendly and attentive staff, cleanliness throughout and...
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Everything about this hotel was first class, the rooms ,the staff , the food , the location and the entertainment was a mixed bag with something for everyone, we can't wait to return next year...
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After spending 4 days touring around the North of Tenerife, we decided to extend our stay and have 3 days just chilling in the South of the island. We found ourselves in Los Cristianos and a quick...
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Excellent hotel. well positioned by promenade. Good food. friendly staff, good entertainment, my only niggle would be that I would probably have to wait years to get a sea-view room, as people have...
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This was a good choice of hotel, we had never stayed here before so it was unknown to us.
We were not disappointed with our choice and we would stay there again.
We stayed on a bed and breakfast...
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Went for my first holiday in 7years with my wife, we were recommended this by Thomas cook who we booked it through. The hotel is a boutique hotel and 4star. Was welcomed at reception and told...
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Lovely reception area and really friendly helpful staff.
Buffet food in the evening was at best warmish so I would recommend going to pasta bar or similar and get it cooked fresh.
Running out of tea...
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Stayed here last week. Read reviews before we booked and most were positive. We had a very pleasant stay. Rooms were immaculately clean and towels changed every day. Bedding also changed through the...
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We stay here for 2 weeks in October.
The phrase you don't know what you have till its gone its perfect in this situation! We stayed in another hotel for a short period after Big Sur and couldn't...
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Located on the seafront makes it an ideal location. Elegant interior with a Mediterranean vibe. Evening entertainment and a beauty centre are on offer. The staff are really friendly and obliging...
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The heading says it all. I visited this hotel for 8 days at the end of October, staying with my sister in law who had already been there 4 weeks.. The hotel staff are friendly smiley people who just...
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This hotel and its service was everything we had expected and more. I had read through the reviews before booking, so our expectations were quite high......and we weren't disappointed. From the...
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We stayed during the Christmas period and the hotel was very welcoming. The staff very friendly. The food was excellent and there was different entertainment every evening. The location was good...
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Having read all the glowing reviews about this hotel, and having stayed previously in the Conquistador, we decided to give this H10 hotel a try.
Whether it's because the Conquistador is so superb or...
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Checked into this hotel for 1week in Oct. Our room looked out on the car park. So the following morning we asked if we could be moved to a room with a pool view. We were told it would be 30 euros. We...
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Lovely hotel and well located for beaches and bars and restaurants. Recommend a sea view room on 2nd floor as you get a big balcony with sun beds and umbrella - great sun trap in the afternoon, which...
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Have stayed here twice before. Great hotel. Fabulous staff.
Glass champagne on arrival. Free wifi.
Feel this hotel could do with slight revamp, esp bathroom....but everything was spotless and staff...
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The wife and I stayed in a sea view room for 8 nights in October 2016. This was our first experience of Tenerife and we weren't disappointed. Lovely hotel where we were able to relax but also enjoy...
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We've just returned from Tenerife after a stay of 6 nights. From the airport we got the 111 bus, the hotel was 3 stops away. The hotel was stylish and peacefully relaxed. The room was lovely with...
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Booked 8 night stay in October 2016. Chose a suite which for the extra money was excellent value. Hotel was spotlessly clean. Staff were attentive and very friendly. Only one pool plus outdoor...
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Stayed at this hotel from oct to 12th oct. Excellent hotel adults only, very peaceful,
in a good location near the sea front. Very lovely decor and room.
The staff at the hotel were all very...
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Just returned from 10 days at this beautiful hotel which is in a great location near.shops bars beach and restaurants.
From the moment i arrived i was looked
after by Anna on reception. She was...
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My husband and I have just returned from a 2 week stay in this hotel. We paid for a sea view room and it was certainly worth the extra. We were on the 3rd floor which was lovely but if we were...
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Booked a suite which is definitely worth the money. Spacious, spotless and airy. Pool gets quite busy (and some selfish people taking more than one sunbed) but most of the time you are able to get a...
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Alan & Liz just got back from big sur in los cristianos this is the best hotel we have stayed in for a very long time the staff are great the food is excellent the hotel is spotless we will...
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An excellent hotel, very courteous and helpful staff, good rooms and pleasant food. The only downside being if you get a sea view then you also get the repetitive sound of the ferries arriving into...
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We are very pleased that we returned for a third time as we'd feared familiarity .... but no way!! Everything was as good as before - food (choice, range and presentation) excellent, staff and...
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We have been coming here for 14 years and if possible it keeps getting better. staff are amazing jose pascal Sandra Andres and jesus. don't know why Mr newport complained about him! food and location...
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Hotel H10 Big Sur stayed 27/9 to 7/10 2016 This was our second visit to this adults only hotel and didn’t disappoint providing us with a good holiday. We stayed half board and found that both...
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Very friendly and helpful staff. A very good selection of food - catering for all tastes. Good facilities, clean and comfortable rooms. In fact high standards everywhere. Reasonably priced drinks...
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We ha e just come back from this hotel staff were lovely and very friendly nothing was too much trouble for them. On arrival we were welcomed with a lovely smile and reception staff. Our room was...
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Doesn't look like much from outside but once you go in it's lovely. The staff are really friendly and fun. Only downside was the food, I'm quite fussy and there wasn't masses of food for me but...
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We stayed in this hotel in August and it was just beautiful. When we arrived (may I add I am a very bad traveller, so had a horrible plane experience) we got given some bubbly on arrival which was...
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I heard a lot of good things about this Hotel and its ALL TRUE.
The staff food and guest rooms are fabulous
The only comment I would make is the restriction to the pool .....the staff tape it off...
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would not stop at this hotel again. gave us room 126 front right qf hotel. complained about noise to JESUS . lorries and vans delivering from 7am onwards. he was very abrupt, terse and raising his...
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Picked this hotel from Trip Advisor ratings and can say they were correct! Clean Comfortable rooms (with sea view), air con that worked, friendly helpful staff, good food with excellent choice and...
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We stayed at this hotel for my 50th birthday, the hotel was very clean the room was cleaned daily the food was brill they have a section in restaurant were the chiefs cook what you want from meat...
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2nd time at this hotel paid extra for a sea view room which was on the 6th floor and we'll worth the extra money the food is very good and the staff always greet you with a smile , adult only makes...
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Lovely room, would always recommend the sea view rooms as there is a hotel we likened to a council flat block as your view from the other rooms. Roof terrace was great and you got a good breeze up...
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first time at this hotel and hope it wont be the last,check in was efficient friendly and the bucks fizz was a nice touch as well,we got low room with a sea/pool view which was an upgrade on what we...
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I came with my mum for two weeks on the 13th of September and we have had the best holiday! Hotel is right on the sea and the hotel itself is so clean and the staff are so friendly - I definitely...
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We have stayed at this hotel on three occasions, at different times of the year. It does tend to get a little crowded in February, but to be expected at that time of year. It is right on the...
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My mum and I stayed here for a week in room 420. View was at the front of the hotel which was fine, didn't feel the need to pay extra for a sea view. Room was a good size and well decorated and...
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There is lots to like about this hotel. It is quiet and civilised. The bedroom was very comfortable, we had surprise bonus gifts of food and water and lovely towelling dressing gowns. Great view...
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Stayed at this hotel from 1st sept to 9th sept, our flight into tenerife was delayed so we got to the hotel around midnight..we were greeted and checked in then told our dinner was waiting for us in...
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We stayed between 30th August & 9th Sept 2016. We are members of the H10 group and book directly. Upon arrival we were given some cava and or orange juice. The porter took our luggage up to our room...
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Hotel was excellent. Decor lovely and very clean. Staff very helpful. Great choice at breakfast. Good outdoor spaces and roof terrace. Only complaint - sun beds!! Laminated sheets left on all sun...
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Just back from a week at this hotel. Food & staff both amazing, everyone is very friendly & can't do enough for you. The place is spotless too. We had a sea view from our room which went on for...
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One of the best hotels I ever stayed in Europe. We are very satisfied. Okay, we were the lucky ones to get an update when we arrived the first time and lived in the Suite for 3 days. It was bigger...
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We booked this quite late and just went on other reviews. My wife and I both thoroughly enjoyed our stay (10 nights) in August. The pool area was very relaxing and no problems with sunbeds which was...
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This was our 4th stay at the hotel and we will be back again next year. Love the hotel and the location is perfect, quiet but only a short walk from the bars and restaurants. Only negative thing for...
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Stayed here on the 16th of August for a week, first impressions were great - the nice beverage on arrival was a nice touch too. Hotel was perfectly clean, rooms were lovely and clean also, safe was...
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Very professional smiling & helpful staff - allocated junior suite - very luxurious with great facilities but a bit rough around the edges - poorly finished sealant around hand basins, plug in sinks...
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I went on a 2 week holiday in august and wasnt impressed. The hotel as a building is very pleasing on the eye but it is like having buckingham palace in the middle of huyton or moss side. I felt...
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What a place, all of my expectations have been surpassed!! As soon as you arrive you can tell you are staying in somewhere better than most. Being a boutique hotel everything is unique and luxury...
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We had a 2 week stay in H10 big sur, what a fantastic hotel, the rooms were decorated to a high standard, they were light and airy, the food was outstanding with so much choice it was amazing, the...
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Lovely hotel. Relaxing, pool and bar area. Good range for breakfast. Fantastic friendly staff. Would highly recommend for quiet holiday. Cab from airport approx 25 euros. Great location. Evening...
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Just back from the h10 big sur los chritianos what a brilliant time hotel spotless staff brilliant food good excellent sea and pool view. Happy and helpful staff thanks for a great holiday be...
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We stayed at this hotel for a week, half board. We were welcomed with a glass of bubbly and checked in promptly.
The room: we paid for a sea view which was worth every penny. Yes you could hear the...
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Excellent hotel adults only, very peaceful. Staff excellent especially in the bar entertainment mixed some good some bad. Just to note that trousers are required for men in the restaurant in the...
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I went with friends and family for my 60th birthday had a great time. The hotel and staff were fantastic loved the location will go back there again great hotel. It was so nice to be kids free very...
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Booked a 10 day holiday with my 19 year old daughter as this particular H10 is for adults only. Omg the hotel is amazing, as are the rooms and facilities. ..The food is excellent and the staff well...
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My wife and I stayed at this hotel for 2 weeks for our honeymoon. The hotel is excellent. There are no children which makes for a quiet and relaxing time.
The hotel is located in a quiet part of the...
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From check-in to check-out we wanted for nothing, 1st class service. Dayan on the front desk has to be commended on his welcoming skills and delivery of the hotel information, very well done...
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The staff here are amazing nothing is to much trouble. When we arrived our room was not ready when we went in the room it was awful room 221 overlooked by apartments small outdated bathroom. We asked...
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We were greeted with a glass of bucks fizz on arrival by friendly and helpful reception staff so a great start. The reception area was delightful and welcoming.
We asked about the possibility of...
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Well above average establishment ticked all the box's the whole Hotel experience was easy from check in to check out The best staff I have come experience helpful and they do help and serve you with...
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Stayed here for a couple of days for a business trip though wanted somewhere we could relax without loads of kids which narrowed options first week of August in Tenerife.
Hotel has lovely grounds...
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We have just arrived home from tenerife staying at this hotel, it is a very nice hotel the rooms are conformable or though you can see where they have renovated ie paint work where you can see the...
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The hotel was great. Really couldn't fault it. The food delicious and the staff were excellent. Very clean, nicely decorated. Good location. 5-10 minute walk to several beaches. There were...
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Stayed in H10 Big Sur from 18th July until 1st August. The staff in this hotel go over and beyond to make sure you have a fantastic stay.On arriving late evening,we were informed the superior...
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I have been to many places but this one is absolutely amazing! We arrived quite late and were welcomed with a drink. The check-in was quick and thanks to the fantastic manager Jesús we were upgraded...
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Stayed here for one week. What a fantastic hotel. Food was amazing, cocktails were amazing and all the staff so happy and friendly. It's an adult only hotel so was nice and peaceful. There was great...
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We booked a double room for our honeymoon here. We got a room with 2 single beds next to each other. Also a room with a balcony and sea view was lovely but meant you hear the ferry engines droning in...
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Currently staying at this hotel staff are friendly hotel clean food good but could be warmer . Evening entertainment is good. Have mentioned to staff about smoking in food area and they are doing...
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This is an ideal Hotel for people who want an adults only environment. We have stayed here several times before and are always satisfied when we return. It is 'front line' to the beach and very near...
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4th time at Hotel and enjoyed once again, getting more expensive and is definitely leaning more towards older clientele especially evening entertainment which has become over subdued and downhill...
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Had some business to attend to so found myself booked into this little gem. So professional and clean. Would definitely book again if the opportunity arose.
Typical h10 setup do you know what to...
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We loved our stay at H10 Big Sur from start to finish. Hotel was perfect, spotlessly clean, friendly staff, in a great location and the food was always delicious! We could not have asked for more and...
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I stayed here for a few days to wind down after a conference. It was bright clean and while an obvious refurbishment of an old hotel it was delightful and really well done. The staff were outstanding...
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The staff are very friendly & helpful. However, when we arrived there was lady in one of the rooms we staying in. She had been offered the room to shower in (people are told to check out before 12pm...
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We had a twin room on the 4th floor, with a sea/pool view. The hotel is very nice and the staff are very friendly. Hotel has a gate at the back which exits out onto the promenade for quick access and...
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Second visit and still love this hotel. Anything that was good enough for Liz and Richard has got to be a winner!!
Clean, cool, relaxing, well appointed, lovely food and friendly staff.
Just a...
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Had the most perfect stay in this hotel, all staff were very welcoming and friendly, had great facilities and it was very clean. The hotel provided you with everything you could have wished for...
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Had room on 6th floor with sea view and had half board. Hotel overall was very clean and staff very helpful.We were celebrating an anniversary and on arrival found balloons on the bed and a bottle of...
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First time we have been to Tenerife . I must say we really enjoyed it .
Hotel was very clean, food was good, lots of choice .
Staff very friendly and helpful .
Always sun loungers available , no...
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We visited in July and there are good and not so good things about the hotel. First the good. No kids !! Nice rooms , good food and a quiet place on the roof to sunbathe. Not so good , some of the...
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This is the first time I have ever reviewed, were to start, ok there is no fridge in the room you can use,they is a mini bar fridge but you can not use it as I found out,I removed some crisps yes...
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We stayed at this hotel for a week commencing 3 July 2016. There are many very positive aspects to this hotel. The compliments that previous reviewers have made in terms of the quality of rooms...
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This hotel is great, booked a weeks stay from the 1st of July! We were greeted with Buck's Fizz and got a complimentary upgrade as we had recently got engaged! The sea view is amazing and the rooms...
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Myself and my partner come to this hotel as a last minuite booking. The hotel was very clean and tidy. Staff were friendly and did help you if you needed it. Breakfast had a wide range of food...
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This hotel has many good points but also has a downside ,when approaching the hotel the car park to the front entrance is extremely steep not recomnded for wheelchairs as stated ,everything inside...
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Firstly I would recommend this hotel! We booked a half board stay and we had no complaint with the food. Plenty of it and a variety to choose from with themed nights and sweets in jars by the ice...
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Let’s get the boring bit out of the way first!
I do read reviews but do not take everything as read as I know my perception of a hotel / holiday can be different to others. This is the first review...
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When we checked in we were given room 519.This room overlooked the front of the hotel the small landscaped car park and a busy road with buildings beyond. We looked into changing room. The new...
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We had a free welcome drink at the reception desk and as it was our first stay there, we were upgraded to a sea view room, something we would definitely pay for next time. The room was spotless and...
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The location of the hotel is fabulous, also you can walk along the front to Playa las Americas (around a 30min walk) if you fancy a change as they have some lovely restaurants in the top by the...
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The rooms are very clean and comfortable. The food is great, with plenty of choice. It's adults only, so that make it quieter and more comfortable in the pool. The staff are very friendly and...
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I have returned from a 2 week break to celebrate my mothers 80th birthday.
The hotel staff could not have been more courteous and lovely to all our family. Nothing was too much trouble and they...
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On arrival not the best reception, Jacinto R just wanted to get rid of you. No direction but Carlos the 'porter' was a lovely man and told us not to worry concerning our baggage, he would bring it...
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We’re a bit late posting this review but it may help others choose for winter 2016/2017. We decided to book H10 Big Sur because we wanted a smaller adults only hotel for Xmas. Big Sur looks out...
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We arrived very late in the evening to the hotel and were still greeted to very helpful members of staff with a glass of Bucks Fizz waiting to check us in. Whilst they checked us in they offered us...
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Me and my partner stayed here for 10 nights and could not fault it. Staff were so attentive and polite and really couldn't do enough for you. My partner is pregnant and when we arrived to our room...
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Don't let the title put you off staying here, it is a good hotel in lots of ways. The staff were faultless, very welcoming, courteous, friendly and efficient. The rooms and style of the hotel is...
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The Hotel was amazing. The pool is not so big but enough for the guests. The food was great. The room was clean and beuatiful. Equiped with coffee maker. Everything was cool!!!! The staff was very...
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From the moment we arrived the staff were very friendly. That includes dinner staff and bartenders who like to chat and have friendly banter.
Great location only 5-minute walk from the beach and...
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Second visit to the H10 Big Sur and it was every big as good as the first visit. I had asked in advance if it was possible to get the same room as on previous visit, and almost immediately received a...
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This place was perfect for our couples holiday. Very very clean, best food + drink in Los Cristianos, great service, nice pool, outside jacuzzi, spa, gym, very relaxed environment, and literally a...
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Just to confirm all the other reviews, the staff are fantastic from initial arrival at reception to restaurant staff & cleaning ladies, they cannot do enough for you, and their manners put us all to...
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We spent a week here in May and really liked it. We had booked a sea view room and looked straight out over the pool to the sea. The room was very nice, my only complaint is that rather than a...
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The room was absolutely beautiful!! The rooms were large and spacious, of which I and my partner had a great sea view.The food was lovely and such a variety every day. The staff was friendly and...
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Booked this hotel last minute and we were not disappointed.
Staff were excellent, special mention to Andrea P in the restaurant.
Food and accommodation were top class.
We really enjoyed our stay and...
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Great hotel, buffet suitable for veggies and vegans. Ask for whatever you like and they'll arrange!. Even evening entertainment was good. We typically don't like it, but enjoyed it. Especially...
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Do not normally write trip advisor reviews but this hotel is fantastic.
Spotlessly clean, breakfast amazing with a great selection for everyones tastes.
Hotel staff go out of there way to help you...
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We have been to this hotel many times. Over the last few years it has been refurbished. Love it! Rooms have everything that you will need eg coffee machine,tv, hair dryer etc. Food is excellent...
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Just returned home after a lovely relaxing stay at the Big Sur hotel. As its adults only the pool is nice and quiet no screaming children, only 2 small complaints. The sun beds could do with mattress...
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My girlfriend and I stayed here in june 2016 and couldnt have been happier with the hotel. On arrival we were upgraded to a sea view as it was available free of charge and welcomed with champagne...
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Let's wait and see
Watch this space
We have plenty of time to review
As we are there for three weeks
Has anyone got good tips on places to visit while we are there
Night life
Eating places...
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Great place to stay. Can't fault a thing here. Would recommend to anyone and we look forward to returning in the Autumn. The food is really good and we especially loved breakfast time.
Comfortable...
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Had a really great holiday here with my sister for her birthday, we didn't even need to tell them it was her birthday, they saw it on her passport and surprised us with a towel and balloon display...
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This was our second visit to the H10 and we enjoyed it every bit as much as the first time. I had requested if possible that we get the same room and almost immediately received a reply saying they...
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Stayed here for one week
Arrived late at night checked in very quickly given a Buck's Fizz on arrival and offered a snack but being very tired just wanted to get to bed
Room was lovely good size as...
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The hotel is awesome. We had a really great time in our one week vacation @ Big Sur. The room was spacious and provided with all the confort you need during a holiday. The restaurant....FABOULOUS: we...
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The blue decor is gorgeous. First impressions was really great.
We stayed on the second floor, the room had a huge balcony, great view and really comfy sun-beds. Really nicely decorated room with...
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Room was spacious, clean with a balcony, good storage for clothes coffee machine in room
Hotel had a lovely pool, very clean, bar with excellent friendly staff nothing was too much trouble Safe in...
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I spent 2 weeks in May 2016 at this hotel following a 2 week visit in April 2015
This year was even better than last year with the usual good food, very friendly staff and excellent location. The...
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a friendly welcome on arrival with a glass of bucks fizz while checking in. the lobby area is cool and stylish. we had a bright fresh room but this is where the boutique bit falls down. it was...
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Three of us aged 40-50 years have just spent a week at H10 Big Sur (first visit for me and second for my relatives) and it did not disappoint. We arrived early evening in which the bus drops you at...
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We have just returned from a stay in this outstanding hotel. From the minute we stepped into the hotel we knew we had picked a gem. The complimentary glass of champagne at check in was a lovely...
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Very impressed with the boutique style of this hotel - also big plus was the roof terrace with first class views of the seafront and harbour. The food was of a good standard and the staff were...
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We leave this lovely hotel tomorrow and only wish we were here for longer than a week. From the moment we arrived the service has been wonderful with the friendliest and happiest staff I have come...
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Second time I stayed here. The staff are excellent and nice touch of champagne on arrival. The range and variety of food on offer is huge, freshly cooked by obliging chef.choice of breakfast...
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This is the second time we have stayed here. The rooms are well kept, well equipped, the hotel as a whole is spotlessly clean, staff are extremely polite and helpful. There is a wide choice on the...
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First time stay at this hotel but it will definitely not be our last. I travelled with my wife, a colleague and his wife, all of us in our latter years, and we were greeted by very friendly staff...
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Had another fabulous holiday at the Big Sur. The room was lovely and had an L shaped balcony ( room 221). The staff are extremely helpful and pleasant especially Jesus. Would recommend this hotel to...
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Hotel very nice a little different to what you normally get very chic ,restaurant not to my taste bit to woody no comfort tables a bit to close together. Food a bit same as but ok. Bar staff very...
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Great holiday, have been to this hotel about 6 times and always enjoyed it. Staff are friendly, the hotel is really pretty and it's in a great spot,opening onto the promenade.
Breakfasts are lovely...
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Everything about this hotel is perfect, staff friendly and efficient, very very clean, rooms excellent, entertainment excellent especially the activities guy round the pool. We will definitely come...
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Los Christianos is a wonderful place, very clean, people very friendly and everywhere was just perfect. The Hotel, Big Sur, was jus amazing, friendly staff, very clean, food fabulous. I would...
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Thanks to the front desk staff for giving us one of the best rooms in the hotel ! we can totally reccomend this hotel to couples, I liked the whole setup, we had half board, the food was fine...
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We have just returned from a week at this great hotel, this is our second time here and cannot fault a thing, a glass of bucks fizz while checking in which was quick, our cases taken to our room, a...
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This will be the 4th time we have stayed at this beautiful hotel. Once again we had a fabulous time and enjoyed all that the H10 Big Sur has to offer. From getting out of our airport transfer to...
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This is a very nice hotel. Staff all first class, from the reception to the restaurant and bar and cleaners. We are staying in a mountain view room, it is sunny in the morning and quiet. The food is...
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Another great stay at this hotel - Had a fabulous room - one of my friends was given the wrong case when we arrived at the hotel by the bus driver - within 30 minutes the staff had retrieved her case...
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The staff are absolutely wonderful with a geat sense of humour and a very personal attitude, they really make you feel at home. We tried pool biking with Yiaki, he was so nice! Also aqua gym with...
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Our room was fantastic. We had paid a bit extra for a suite which was the size of 2 rooms. Great value for money.
Very clean hotel and poolside area.
People cannot reserve sunbeds before 930am which...
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Great location with sea view from our well equipped and comfortable room. We stayed only one night as were spending the next week on La Gomera and booked as stopover only but was very pleased with...
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This was our first holiday abroad for 9 years and so glad we picked this hotel.We were delayed and didn't arrive until 3.30 am,we got a welcome drink and the staff put out a supper for us.As its an...
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Buffet food nice but cold.
One observation so far Long trousers in the evening for dinner is inconsiderate old fashioned,no thought to the fact males north of Spain may not want too
In the morning...
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This is my third visit to this hotel since September 2015...three visits in 7 months should tell you enough about how I rate this hotel. I love it. As a sole traveller just looking to relax and...
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We had two rooms and were luckly upgraded to sea view rooms . The hotel was spotless clean , the restaurant and bar staff super friendly and hard working .
We were full board the lunch was...
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This is the second time we have visited this great Hotel, this year I took my parents and they loved it, a great Hotel with great staff, spotlessly clean and a great location. We asked for high floor...
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We have had another fabulous holiday in Tenerife, and particularly at the H10 Big Sur in Los Cristianos.
This is our third stay in three years.
The room we had 609 with a sea view, was very good, and...
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The hotel is excellent, the staff very friendly, a good selection of food, stayed for 14 nights, had something differant to eat most nights, hotel very clean throughout...
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A great adult hotel situated close to the seaside in a quiet area of Los Christianos. Room was clean food great and hotel amenities very good. Plenty of daily activities to cater for adults. Really...
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Stayed here for a week in February on a full boards basis. Can honestly say ALL the staff do their utmost to make you feel special. We had a sea view room on the 6th floor. The room was very...
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This is an honest review. Our room was very nice and most of the staff we dealt with were very helpful and nice. Los Cristianos at this end is not up to much to be honest...very quiet bars.
The...
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My husband and I stayed here with friends in February. Weather was great! Perhaps we were unlucky, but I felt the girl at check-in could have been more friendly.
Overall we had a pleasant stay...
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Had wonderful sea view room
Evening food not to our taste but that is more our problem than theirs
Staff were wonderful and so helpful
Bar in the evening was entertaining and lively
Hotel very...
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We have just arrived back from a week long stay and the staff here are without doubt the best we have ever come into contact with from the minute you arrive till the time you leave. Particularly the...
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The hotel is very good and clean, the food is very poor also the draught beer is terrible, so it would be better to go bed and breakfast and get your meals and a night out elseware in the resort also...
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I stumbled across the H10 Big Sur as a last minute attempt to replace the all inclusive Sharm week I had booked when the flights were cancelled.
Only half an hour from the airport and, although very...
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Greeted with a bucks fizz on arrival, a welcome gift of fruit and cakes and a bottle of bubbly for my birthday - what more can one say!
We chose this hotel after reading reviews as we wanted...
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Our room was lovely and spacious with a nice Nespresso coffee machine in it. The food was plentiful with a very good selection. The location was great close to all amenities, crazy golf, and nice...
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This was our first time in Tenerife and while checking online H10 Big Sur stood out. The photographs of the foyer clinched it for me. Every member of staff from the desk clerk, porters, waiters, bar...
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Clean modern rooms cleaned daily. Bed linen changed twice a week, air con, clean towels every day. Hotel staff polite and helpful. Fantastic sun roof. Good selection of food at breakfast and evening...
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The hotel is situated between the beach walk and a big 4-lane road. The access path down to the hotel is very steep and you need good legs to walk up and down. Hotel is medium size and no-kids...
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Efficient and friendly welcome by staff set the scene for the week.
Lobby is cool, lined with leather sofas and monochrome tiled flooring.
As I was travelling with elderly mum, our room was swapped...
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We stayed here for a week in early April 2016. In general, the hotel was very good with a great location at the quiet end of Los Cristianos. The staff in the hotel were all very friendly and helpful...
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Stayed here for 10 days, March/April. It's a lovely hotel, all main areas ( reception, dinning room, bar, pool area ) are really nice. The room we had was a wee bit tired and possibly could do with...
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We upgraded to a suite and the room was amazing being on the 7th floor and having
2 balconies one of which overlooked the sea. Reception were very welcoming and efficient as was the porter...
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My mum and I spent a week at the H10 Big Sur. The hotel is lovely - we upgraded to a junior suite and was so glad that we did. The suite is huge! Separate living and bedroom space spanning across the...
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I thought this place was going to be amazing, given it's place on the list and the reviews. I was really impressed with their service and such friendly, helpful staff. A welcome drink on arrival...
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I am going to add to all the good reviews already on here. I can't thank H10 enough for the lovely holiday that we have just had in Tenerife. We went out for my 'big' birthday and the hotel were...
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Staff are so friendly and helpful , everywhere is clean and comforting , the food is excellent , evening entertainment was very good . Cannot think of anything bad to say about it other than maybe a...
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Just returned from a 10 day stay at this hotel. Our experience was mainly positive and enjoyable. The location was perfect. Central enough to be within walking distance of all shops, restaurants...
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The hotel and its rooms were clean and its decor was very nice. Most of the staff were very friendly and very helpful apart from a few who were just doing their job and nothing more.
We found that...
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Arrived not knowing what to expect as wanted a nice hotel for a change from comesome ive stayed in tenerife.
It lives up to the great reviews.
Staff are fabulous.. hotel clean..decor lovely
Food...
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We have stayed in H10 hotels for lots of years, this is the first time in the H10 Big sur and it ticked all the boxes for us, I am not a vegetarian but do enjoy nice fish and this hotel was...
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I stayed at the Big Sur for my 60th birthday with my wife and sister-in-law and her partner from the 6th/ 13th of March and was not disappointed by our choice of Hotel.We were welcomed with Bucks...
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Now this is my opinion and comparing it to all hotels I have been also.
First off it was my first trip to Tenerife. We were lucky weather between 23-27 everyday and I loved the Island. The beaches...
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We chose the H10 Big Sur because of its good location and the fact that it was adults only. It is a nice small boutique hotel with good rooms, we chose a mountain view room because coming from...
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Please read all of the review. Very good hotel staff amazing,food top notch, the Christmas and New Years gala dinner was second to none. Not so sure where the refurbishment took place? But good hotel...
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have just returned from H10 big sur. los cristianos, I had no complaints at all with this hotel, staff throughout were attentive and helpful, our room was very clean and tidy, and...
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Visited for a much-needed break following the death of my mother; as the hotel markets itself as "boutique" and "cosy" I thought it was a good option but my stay was ruined by 30-strong hen party...
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Excellent service from all staff most helpful and welcoming. Room adapted for people who need assistance walk in shower. Room big and kept very clean. Hotel leads out onto the prom with a short walk...
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This describes itself as a boutique hotel, which puzzled me at first because it's much larger than I would expect a boutique hotel to be. But on reflection it is a reasonable description because a...
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Great hotel, relaxing with willing, hard working, smiling and helpful staff. The rooms are spacious and beds comfortable. The pool is rather small but there is also a roof terrace for just enjoying...
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Stayed from 29/2 - 7/3 to celebrate an unusual special occasion. Service from reception was outstanding. Room was cleaned thoroughly every day...towels changed every day if required. Room with sea...
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This hotel is relatively small, 167 rooms and although built in the 1960's has been magnificently upgraded. It backs directly onto the promenade where there are a wealth of shops of good...
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Fantastic hotel - wonderful welcome from Jesus on our arrival, a glass of fizz & our luggage swiftly taken by Carlos to our room - we were fortunate enough to have a junior suite which was...
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We have just spent a week at this wonderful hotel from Friday 26th February. It exceeded our expectations in every way. The welcome was wonderful with a glass of cava and orange juice as we arrived...
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After many friends telling us to come to tenerife, we booked , looking at some of the reviews wondering if we had chosen the right hotel. Arrived at airport to rain, then no help with suitcases from...
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We had a family room on the 6th floor, which was perfect size for a couple. Small for a family. There was a large double bed, plus a sofabed in the small sitting area. A nice balcony off the...
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We visited in February half term whilst the grandparents had the children! Very quick transfer by taxi from the airport. The hotel is very nice and the staff are friendly, particularly the bar staff...
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The hotel location is just on the promenade over looking the sea, walking distance to the beach, restaurants and bars, the hotel was lovely and clean , the staff were very helpful and friendly...
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Great room with a fabulous sea view ... from our 5th floor
No rush for a sunbed even after a late breakfast !!
Staff helpful and friendly, great selection of food.
Good location 2 min walk to the...
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Great to stay at a smaller, more personal hotel.
Superb service from all staff.
Room was clean and more than adequate.
Very nice not to have children running around.
Pool was nice but unfortunately...
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Having not been to Tenerife before we were not sure what to expect. Los Cristianos was great and the hotel, its location, facilities and staff were fantastic. Absolutely loved it and could not fault...
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Great reception and very helpful, Jesu,s especially was a help in every aspect down to getting our rooms early and looking after us and sorting out our taxi home. We had half board food was good...
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This hotel has obviously been here for some time as can be seen clearly by the photographs displayed inside. It was rated highly by Richard Burton and Elizabeth Taylor in 1970 and has now been...
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On arrival we were treated to a glass of cava with orange juice while being booked in.Taken by porter to our room,which had a good view of the sea etc. Dining room,bar and outside area were smart...
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visited in february in this adults only hotel and cannot fault the food,rooms.staff,cleanliness all exceptional only fault position
of room above kitchen so would avoid rooms around 124
but would...
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From the moment we arrived the hotel staff were absolutely dedicated to ensuring our stay was the best they could provide. The room was comfortable with a great view over the harbour and the ocean...
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This is the second time I have visited this adult only hotel. I was not disappointed. The hotel staff are delightful and the food is fabulous. Love it for some sunshine in January. No doubt I will go...
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Bucks fizz on arrival, bags taken to the room great start, and a quiet atmosphere is abundant as you would expect with an adults only hotel, what we liked was the great mixture of nationalities and...
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This was our second visit and, as before, we had a Superior Seaview Double. Great position and very comfortable. Room was well cared for by the friendly maids.
The biggest plus was the friendliness...
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This was our first time at a H10 and we were very impressed, especially with the quality of the food. The entertainment was also good, but not so great that we stayed in each night. The rooms...
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The pool and sun terrace area was quite small.
Had to pay extra money for the room safe. They had over booked the hotel so a late check out was not possible.
The staff were very friendly and...
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This hotel is lovely. Can't believe it is only a 4 star. The staff are the best thing about it. Our luggage was quickly taken from us before we got to the check in desk and since then nothing has...
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We arrived to a friendly welcome, a glass of Buck's Fizz and a free upgrade! We had booked a sea view double but they were apparently all booked so we were given a suite on the 6th floor. Loved the...
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The location of the hotel is centralized right in the heart of Los Cristianos. I found the staff to be exceptionally helpful. In particular, Jesus' at the front desk went above and beyond to ensure...
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Before I start my review of the H10 Big Sur can I just say I am never going to request anything when travel operators ask you if you have any special requests. We have never been fortunate enough to...
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I emailed the hotel ahead and requested a higher floor room but when we checked in we were given a room on the bottom floor which is 1. They said they were fully booked and couldn't fulfill my...
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This was a risky choice inspired by a price hike at our usual hotel in Adeje. To be fair Los Cristianos isn't as polished as Adeje but there is more life about in terms of shops and restaurants. Back...
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Our room was very clean ,comfortable ,and plenty of room ,we were facing the back of the hotel but had a nice view of the mountains . The staff were so helpful, pleasant , and nothing was any trouble...
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As this hotel was on the seafront we thought we'd find it easily in our hire car. But this was not the case: we had to double back on the dual carriageway and the most striking sign seemed to be...
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Excellent hotel, returning here after staying 3 weeks in 2010. Now upgraded and it shows. Excellent rooms, garden still lovely, staff very good. Only small complaint are thelow hanging lights in tne...
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This was our second year running in this excellent boutique luxury hotel, having in the past stayed at the Adeje Grand and other similar 5 star hotels on the island. This is the best. There was a...
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Selected the hotel based on TripAdvisor's revues and have been very disappointed. I am in my 70's and felt very young in comparison to the hotels clientele
We opted for half board (a mistake) the...
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Big Sur really is an excellent hotel. Superbly managed, everything runs smoothly. All the staff work efficiently, they are friendly, really appreciate our halting attempts at Spanish (pity so few...
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We had a really enjoyable stay for 5 nights in Jan. All the staff were helpful and happy. We enjoyed the coffee available in our room each morning and the breakfast had a huge selection and...
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We very much enjoyed our stay here, nothing was too much trouble, the views from the sea facing rooms was excellent well worth the extra. It was easy access to the promenade. The only drawback were...
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stayed at Hotel H10 Big Sur just before Chrismas 2015. Beautiful hotel, and friendly staff.Right on the promenade, so you could walk right into Playa des Americas.A taxi back was about 5 Euros...so...
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This was a surprise Christmas present for my Mrs
We had been before to this hotel about 10 years ago and enjoyed our stay and was keen t go back after it had been given a makeover
I think getting a...
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The warm welcome from all the staff makes a good start to my annual holiday at the Big Sur.It is nice to see the same staff year after year!The hotel is in the quiet but interesting older part of Los...
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Everything fantastic, staff extremely helpfull and polite. Only one complaint smoking is still allowed in the cacktus bar,where lunches are provided. But we are looking forward to come back again...
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My wife and I stayed 16 nights half board in January 2016. Overall we had a very enjoyable stay and would stay again.
No children......great.
This is a very clean, well run and friendly hotel.
We...
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Me and my partner loved loved loved our stay at H10 Big Sur. The staff were lovely, nice rooms (very clean!) - didn't have a nice view from our room but this did not bother us. Roof top sunbathing...
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We have booked 7 nights over Christmas and New Year in H10 and we really liked the hotel and location, pool and sun terrace. We had a half board and NY gala booked with hotel and I am glad we have...
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Please be aware that this hotel allows smoking in the outdoor part of the dining room terrace and in the entertainment bar and because my wife is asthmatic we could not enjoy any of the...
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Stayed at H10 Big Sur from 22 Dec'15 to 5th Jan'16, this was our fourth time here at this time of year. We booked a front seaview room and were on half board which included the Christmas & New Year...
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A very pleasant hotel in a nice setting.the reception and lounge area very nice.the bucks fizz on arrival a nice touch.we booked aroom with sea view,but none of the rooms have a sea view when sitting...
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Built in the 1960's it must have been the 'in place' as on the stairs there are photographs of Elizabeth Taylor and Richard Burton enjoying a drink at the bar. the area has been much built up since...
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My wife & I stayed here last week. The hotel is in a great location. We found it to be spotless clean & very comfortable. Food for Breakfast was o.k. we ate out for lunch and Dinner. We found the...
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This hotel is very relaxed, being smaller than most in Tenerife. The rooms are well equipped, although a bit smaller than we have been used to. The whole hotel is nicely decorated. The staff are...
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We booked a 5 day stay here, based on how nice and cozy the hotel looked in the pictures, and that some friends had said Los Cristianos was a nice place to take a holiday. As a couple of 28, we were...
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Four of us arrived at this hotel for my husbands 60th birthday , which my sister in law emailed upon booking requesting low floor, as we don't like lifts, and large balcony on 2nd floor when booking...
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Not quite sure why this is the number one hotel in Los Cristianos on Trip Advisor. I stayed here for three weeks and while I enjoyed my stay there were certain aspects about the hotel which were...
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Even though we are big admirers of H10 hotels this was our first visit to Big Sur in Tenerife.
Simply put it is wonderful.Stunning views from our room combined with great food and fantastic...
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4 days in early December..just the 2 of us as her mam kindly agreed to look after the kids..I paid the extra for the sea view after reading numerous reviews here advising in favour of it..great...
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We visited here june 2015 as a family of 4 and absolutely loved it. The hotel is absolutely immaculate and shiney throughout. Rooms are very spacious but lack drawer space. We had two rooms between...
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The Hotel is very Clean.Staff very friendly and good English speaking. On Arrival we were greeted with a cheerful greeting, A REFRESHING drink, After booking in had our bags taken up by a very...
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We just spent a week at the H10 Big Sur and can honestly say nothing bad about this hotel. The room was lovely with a sea view and large balcony on the 2nd floor. We stayed on a half board basis and...
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On arrival to the hotel, you are greeted with a stunning reception area, all cloaked in white furniture and mosaic floors.
Check-in is extremely efficient and the serving of Bucks Fizz to you whilst...
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 2:42:51 AM
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