jlUiW7tBkk1VfPJ5
8
Muy Bueno 6388 Opinions

Hesperia Lanzarote Adults Only

URBANIZACIÓN CORTIJO VIEJO - Puerto Calero S/n YAIZA 35570 See in the map
Rating 4 6388 Comments
TripAdvisor Travelers Rating

Description

This spectacular beach hotel boasts a picture perfect setting beside the sea close to Puerto Calero's marina. The hotel is situated overlooking a unique volcanic sand beach and is within a short walking distance of the lively promenade and the bustling resort town. Guests will find themselves within easy reach of the island's most intriguing sights and is just 300 metres away from the bust stop which offers ease of access to other interesting areas. This magnificent hotel exudes style and sophistication, welcoming guests into a world of elegance and luxury. The stunning guest rooms are lavishly appointed, featuring space, natural light and unparalleled comfort. The hotel provides a selection of exemplary facilities which will appeal to guests of all ages. Sports enthusiasts will appreciate the host of more active pursuits which are available to them.

Equipment

  • Suites
  • Handicapped rooms
  • Theatre / Auditorium: Si
  • Building year
  • Deposit required upon arrival: Si
  • There is a minimum age to register in this hotel
  • Total number of rooms
  • Pets over 5 kilograms are NOT allowed
  • Parking
  • Diving *
  • Diving *
  • Canoes *
  • Table tennis
  • Squash
  • Archery
  • Billiards *
  • Adult Enterteinment
  • Tennis court
  • Paddle
  • Darts
  • accessibility mobile coverage: Si
  • Internet services *
  • WiFi
  • Safety Deposit Box
  • Extra bed available on request
  • Number of bedrooms
  • Hot Tub *
  • Solarium
  • Bathroom
  • Shower: Si
  • Bath: Si
  • Hairdryer: Si
  • Telephone: Si
  • TV
  • Radio: Si
  • Minibar
  • Bar: Si
  • Special diet menus (on request): Si
  • Restaurant: Si
  • Room service *
  • Buffet breakfast: Si
  • Electric Kettle: Si
  • Lunch a la carte: Si
  • Buffet Dinner: Si
  • Dinner a la Carte : Si
  • Cribs available on request
  • Bicycle room/space: Si
  • Balcony: Si
  • Terrace: Si
  • Number of floors in main building
  • Hot tub: Si
  • Sauna *
  • Steam bath *
  • Massage *
  • Body treatments *
  • Fitness centre
  • Spa and wellness centre
  • Bicycle rental *
  • Car hire
  • Currency exchange: Si
  • Garden: Si
  • Shared lounge/TV area: Si
  • Playground: Si
  • Laundry *
  • Conference Room: Si
  • Meeting/banquet facilities: Si
  • Gay friendly: Si
  • Adult only: Si
  • Non Smokers area: Si
  • Lift: Si
  • Facilities for disabled guests: Si
  • Downtown
  • Golf course
  • Subway station
  • Beach
  • Restaurants: Si
  • Loungers
  • Beach Umbrellas
  • Hotel with pool: Si
  • Business Hotel: Si
  • Spa Hotel: Si
  • Sports Hotel: Si
  • Hotel For Families: Si
  • Internet Hotel: Si
  • Parking Hotel: Si
  • Air Conditioning Hotel: Si
  • Double Rooms

* Pay the service directly to the establishment.


At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com

Map

TripAdvisor Ratings

TripAdvisor Ratings 4
Based on 6388 reviews
Cleanliness 4.5 Cleanliness
Location 4.5 Location
Rooms 4 Rooms
Service 4.5 Service
Sleep Quality 4.5 Sleep Quality
Value 4 Value
, Sherwood Park, Canada
5/13/2020
TripAdvisor Ratings 4
January 2020

Not Quite A Five Star.

We arrived at noon on a Saturday for a one week stay. Once inside, we were greeted immediately, directed to the front desk & provided with a glass of champagne. Our room wasn't ready, but we were...
>> Read full review

, Leigh-on Sea, United Kingdom
4/3/2020
TripAdvisor Ratings 4
February 2020

Excellent hotel

Recently returned from a seven day holiday and experienced a great holiday The buffet for breakfast lunch and dinner was first class. The Alacarte restaurants need a little refinement but overall a...
>> Read full review

,
4/2/2020
TripAdvisor Ratings 5
Couples March 2020

Great staff

Visited this hotel for a week on the 13th of March just as virus restrictions came into place , having stayed at secrets hotels before the hotel itself was great and to the same standards what made...
>> Read full review

, cork
3/20/2020
TripAdvisor Ratings 4
March 2020

Highly recommend

I recently returned from a 5 night stay in this resort. I went with my sister and wasn't bothered by the amount of couples who were staying in the hotel as the main reason for this stay was rest and...
>> Read full review

, Durham, United Kingdom
3/19/2020
TripAdvisor Ratings 5
Couples March 2020

Loved this Hotel

We stayed at the hotel for 5 nights at the beginning of March and thoroughly enjoyed our stay! We were met on arrival with drinks and taken to our room by one of the hotel staff after check in. Our...
>> Read full review

, Ipswich, United Kingdom
3/18/2020
TripAdvisor Ratings 5
Couples March 2020

Fantastic experience

Not really sure where to start! Everything was just fantastic, from the moment we arrived. A glass of cava was offered while checking in which was very welcome, a helpful porter showed us to our...
>> Read full review

,
3/17/2020
TripAdvisor Ratings 5
March 2020

Excellent 5 star hotel

I can't speak highly enough of this hotel. We went all inclusive and you had access to all restaurants, coffee shop and bars. You were not restricted to one al la carte meal a week like many other...
>> Read full review

, edinburgh
3/14/2020
TripAdvisor Ratings 5
Couples March 2020

Fabulous hotel

Just back from this wonderful hotel The place is immaculate and the staff are Fantastic Thanks to Frederica,Conte, Fahisa,Daniel and all the everyone else The Preferred Club package is great value...
>> Read full review

,
3/14/2020
TripAdvisor Ratings 4
February 2020

A week in the sun

The staff at this hotel are exceptional in that nothing is ever a problem for them. Konti, Veronica and the lovely Italian lady who helped us from Guest Services but I’m afraid I’ve forgotten her...
>> Read full review

, Petts Wood, United Kingdom
3/14/2020
TripAdvisor Ratings 5
Couples March 2020

Lovely Hotel

My wife and I visited on 1st March 2020 for a week. We booked the Preferred Club B&B which was excellent as were all the facilities and the room. All have the UK TV Channels. The Staff were...
>> Read full review

, Bishop Auckland, United Kingdom
3/11/2020
TripAdvisor Ratings 4
Couples February 2020

Very nice hotel

We stayed here for eleven nights as our first choice was Tenerife, but because of the sandstorm, the airport was closed, and this was a replacement holiday. When we arrived at the hotel at about one...
>> Read full review

, Little Clacton, United Kingdom
3/11/2020
TripAdvisor Ratings 5
Couples March 2020

Peace at last

An amazing hotel, quiet and restful week. Food is amazing, the staff can't do enough for you. Entertainment is reserved, so no loud music, we chose to go to the sports bar on a couple of evening...
>> Read full review

, North Yorkshire, United Kingdom
3/10/2020
TripAdvisor Ratings 5
Couples March 2020

Mrs

Just returned from a fabulous holiday here as part of our forthcoming Ruby Wedding Anniversary We had a fantastic suite very spacious and with fabulous views Hotel staff are all so friendly and...
>> Read full review

, edinburgh
3/8/2020
TripAdvisor Ratings 4
March 2020

Lovely hotel. Friendly and helpful staff

My husband and I stayed at Secrets from 3.3.20 to 12.3.20. World cafe buffet is really good, large assorted choice for breakfast, nice choice of assorted meat and fish cooked at the cooking...
>> Read full review

, Lichfield, United Kingdom
3/8/2020
TripAdvisor Ratings 5
Couples March 2020

Fantastic staff

Amazing staff. Thank you Federica for your attentive assistance and excellent service. Marvellous service. Absolutely fantastic Really enjoyed the recommendations and helpfulness Service with a...
>> Read full review

, Tenby, United Kingdom
3/8/2020
TripAdvisor Ratings 5
March 2020

Paradise

A perfect location to rest in luxury and recharge. The staff are genuinely welcoming and kind, the hotel is beautiful , the choice of food delicious, the bed was like sleeping on a cloud, a short...
>> Read full review

, Lanzarote, Spain
3/5/2020
TripAdvisor Ratings 5
Couples April 2019

Fabulous Hotel in Lanzarote!

We had a more than perfect stay at this beautiful hotel. In our experience, we enjoyed the wonderful service and very attentive staff. Highly recommended! Without doubt the best hotel in Puerto...
>> Read full review

, Cheltenham, United Kingdom
3/5/2020
TripAdvisor Ratings 5
Solo travel February 2020

Amazing hotel

Stayed for 1 night as temporary accommodation following my delayed flight due to the sandstorm. Considering the sudden influx of passengers the hotel dealt with this extremely well. Took...
>> Read full review

,
3/4/2020
TripAdvisor Ratings 5
Friends getaway February 2020

Lovely Winter Break

Wonderful four night stay at this resort which did not disappoint. We booked all inclusive as ‘preferred’ guests which gave us access to an extra pool overlooking the sea and a room with snacks/tea...
>> Read full review

, Belfast, United Kingdom
3/1/2020
TripAdvisor Ratings 5
February 2020

7 days NOT enough

We booked on the recommendation of a friend, we were not disappointed. We had a perfect vacation but 7 days was not enough! It was the most relaxing and enjoyable short holiday break. The staff...
>> Read full review

,
3/1/2020
TripAdvisor Ratings 5
Couples February 2020

Kathleen

We arrived on18 February departed 25 did not want to leave even though there was a sand storm for 3 days staff was very friendly food was excellent entertainment was good every night special thanks...
>> Read full review

, Guildford, United Kingdom
2/29/2020
TripAdvisor Ratings 5
Couples February 2020

Excellent Hotel Stay

We had a fabulous week here in February, we arrived by taxi and were met by a gentleman named Konte who soon had a drink in our hands while talking to us about the hotel. Following a quick and simple...
>> Read full review

, Allendale, United Kingdom
2/28/2020
TripAdvisor Ratings 5
Couples February 2020

Spa at secrets

Can highly recommend a visit and treatments to the spa at secrets if peace and relaxation are for you. I visited twice and enjoyed the indoor therapy pool, jacuzzi, showers, volcanic foot bath...
>> Read full review

,
2/25/2020
TripAdvisor Ratings 5
February 2020

Impressed with atmosphere and Staff

Rooms spacious and clean, nice touch of chocolates on pillows each night! Glass of Cava on arrival The Staff are all helpful, courteous and friendly, also personal - made you feel at home straight...
>> Read full review

, Gateshead, United Kingdom
2/23/2020
TripAdvisor Ratings 5
Friends getaway February 2020

A Weekend Away

Visited the new Secrets Hotel with a friend for a quick weekend away just to get a bit of sun on our backs away from midwinter in the UK. And it was amazing from start to finish! Lovely...
>> Read full review

, Liverpool, United Kingdom
2/23/2020
TripAdvisor Ratings 5
Couples February 2020

Superb

This hotel has everything you need for a relaxing few days away. Rooms, food, service and facilities all 5 star. The hotel is just 30 km from the airport and ideally situated with a marina within 10...
>> Read full review

, London, United Kingdom
2/22/2020
TripAdvisor Ratings 5
Solo travel February 2020

Kind, attentive and creative

Just checking out of the amazing Lanzarote Secrets Hotel. I booked this via lastminute.com to rest and recuperate after recently losing my young wife. I wanted somewhere to go without the kids to get...
>> Read full review

,
2/21/2020
TripAdvisor Ratings 5
February 2020

Best Hotel in Lanzarote

Since the name change, this hotel has improved a lot. We have booked the hotel for a couple of days and just coincided with the opening event with a spectacular party that we could take part of...
>> Read full review

, Mogan, Spain
2/21/2020
TripAdvisor Ratings 5
Couples February 2020

Beautiful Hotel

Me.and my girlfriend stayed in Secrets Lanzarote and we were delighted. Seems that the hotel has been just renewed. It is beautiful, modern and cozy. Pool areas are great, comfortable sunbeds and...
>> Read full review

, Bolton, United Kingdom
2/18/2020
TripAdvisor Ratings 5
Friends getaway February 2020

One of the best

Stayed a week there. Have been in many hotels around the world and this ranks among the best. Staff were friendly and helpful. The breakfast selection was wonderful and a lot of the dishes made fresh...
>> Read full review

,
2/18/2020
TripAdvisor Ratings 5
February 2020

Amazing resort!!!!

I was extremely impressed - room was lovely. Nice balcony. Staff extremely helpful, especially Julia and Shirly. Pools very nice and mildly heated. Did an Aqua class in the pool, which was a lot of...
>> Read full review

, Kinsale, Ireland
2/18/2020
TripAdvisor Ratings 5
Solo travel February 2020

Oh WOW

Just leaving lanzarote after a weeks recharge at secrets puerto calero. I booked for a weeks absolute relaxation and that is what I got. I booked preferred club and UE . For me it was ideal. Konte in...
>> Read full review

,
2/16/2020
TripAdvisor Ratings 5
Solo travel February 2020

Time out ...

Secrets of Lanzarote is just the right place for get a way from all day life. State-of-the-art, tastefully decorated, a beautiful place! The view from my room in the upper floor, overlooking the...
>> Read full review

, Northampton, United Kingdom
2/16/2020
TripAdvisor Ratings 5
January 2020

Very nice hotel

Very impressed with this hotel. We stayed for a week at the end of January. Not our first visit to the island but the first time in Puerto Calero. Check in was fast and efficient and it was nice to...
>> Read full review

, Leeds, United Kingdom
2/16/2020
TripAdvisor Ratings 5
Couples February 2020

5* resort... best in Lanzarote

Just finished our week here in February and were VERY impressed. Certainly more like being in Mexico/Caribbean than Europe (not surprising since they are a Mexican brand). The resort is well...
>> Read full review

, Chiclana de la Frontera, Spain
2/12/2020
TripAdvisor Ratings 4
Business February 2020

Excellent week in Lanzarote

I had a great experience at this hotel, I like the facilities,the breakfast, but they have to improve the food at the dinner service because wasn’t a 5 start quality , they should put a sign in the...
>> Read full review

, Stamford, United Kingdom
2/12/2020
TripAdvisor Ratings 5
February 2020

Perfect for relaxing holiday

We have come home feeling very relaxed after spending 7 nights all inclusive as preferred guests at the Secrets Hotel. Excellent staff with great attention to detail, lovely bedroom with balcony and...
>> Read full review

,
2/12/2020
TripAdvisor Ratings 5
Couples February 2020

Perfect holiday

Me and my partner have really enjoyed this holiday, we have been two weeks and have been wonderful. A perfect place to rest, eat well and come home with the batteries charged. And above all thank the...
>> Read full review

,
2/10/2020
TripAdvisor Ratings 5
January 2020

Good quiet hotel

A very good hotel, I was all inclusive with jet 2 holidays I can’t fault any of the hotel staff food, facilities, rooms, entertainment, or any thing else, apart from lunch times round the pool bar...
>> Read full review

, northallerto
2/10/2020
TripAdvisor Ratings 5
February 2020

The perfect luxury break

We stayed at this hotel when it was the (Hesperia - it was gorgeous then but now even better with its refurbishment - it’s simply the most marvellous bolthole for adults to getaway and unwind. On...
>> Read full review

,
2/9/2020
TripAdvisor Ratings 5
Couples February 2020

Fantastic holiday

We have just returned from 6 great days at Secrets. Staff were fantastic and friendly, food was lovely. Main pool was a bit cold for me but smaller pool was fine. Booked half board, with upgrade...
>> Read full review

, United Kingdom
2/7/2020
TripAdvisor Ratings 5
Couples February 2020

Exceeded expectations

We have been to Lanzarote many times before and stayed at this hotel 4 times (3 as it used to be known, the Hesperia) and most recently, under its new guise as ‘Secrets Lanzarote’. What an...
>> Read full review

, manchester england
2/7/2020
TripAdvisor Ratings 5
February 2020

Great First visit

Offered Champagne while we were checking in and bags were being taken up to our room. Nothing was too much trouble for anyone. Loved our room and the superking bed. We were told that this place...
>> Read full review

, Bristol, United Kingdom
2/6/2020
TripAdvisor Ratings 5
Couples February 2020

Gohan sushi

My boyfriend and I stayed at the secrets hotel Puerto Calero for one week. It is the best resort we have stayed in Europe. The sushi at Gohan is the best we have ever tried. Thanks to Juan and Pico...
>> Read full review

, Gosport, United Kingdom
2/3/2020
TripAdvisor Ratings 5
January 2020

Winter Sun

Spent a long weekend here in mid January and thoroughly enjoyed our stay, lovely hotel and setting, beautiful weather made it all the better! Rooms well equipped and comfortable, nice toiletries and...
>> Read full review

, York, United Kingdom
2/3/2020
TripAdvisor Ratings 5
Couples January 2020

Great hotel

Great hotel Ignore the bad reviews, This 4/5 star hotel is immaculately clean, has great standard rooms with all the required amenities, set in lovely gardens with lots of good quality sun beds...
>> Read full review

, County Carlow, Ireland
2/3/2020
TripAdvisor Ratings 4
February 2020

4 star hotel, but a good one. (Not 5*)

Overall I can’t complain too much as staff are so good here. Still I feel it could be a lot better. Not enough bars open, the have a lovely sports bar but only open Sat and Sunday. Also the...
>> Read full review

, Lincoln, United Kingdom
2/1/2020
TripAdvisor Ratings 5
December 2019

Couldn't Fault it!

I genuinely couldn't fault this hotel! The rooms were fabulous, the food was amazing, the staff were lovely, everything was just perfect :) We stayed for a week over Christmas and thoroughly enjoyed...
>> Read full review

,
1/27/2020
TripAdvisor Ratings 5
Couples January 2020

Wonderful break

Sitting by the pool on the last day of our 4 day break here, we couldn't have had a better time. The staff have been marvellous and very accommodating. The site is freshly renovated, clean and well...
>> Read full review

, Scotland, United Kingdom
1/25/2020
TripAdvisor Ratings 5
December 2019

An Excellent Experience

On arriving the first thing you notice is how good the staff are, the reception staff were very efficient and friendly. Conte handed us a glass of Cava while checking in. The room was freshly...
>> Read full review

, London, United Kingdom
1/23/2020
TripAdvisor Ratings 5
Couples January 2020

Hotel is now one of my favourites

We are leaving here today after a week. We were all inclusive/unlimited package. Food; I have no idea why the last reviewer describes the buffet as 'the usual bun fight' this was not our experience...
>> Read full review

, Cambridge, England, United Kingdom
1/20/2020
TripAdvisor Ratings 4
Couples January 2020

Adults only hotel

Super refurbish, great location with a nice healthy walk to the beautiful harbour. Friendliest staff ever, nothing any trouble. We went as preferred guest which felt very luxurious, with little...
>> Read full review

, Hartlepool, United Kingdom
1/18/2020
TripAdvisor Ratings 5
Family January 2020

AMAZING HOLIDAY

Just arrived home from a fantastic weeks holiday in this amazing hotel we had fab weather and totally enjoyed every aspect of our time at this resort the hotel is amazing and staff were fantastic...
>> Read full review

, Bushmills, United Kingdom
1/18/2020
TripAdvisor Ratings 5
January 2020

Absolutely incredible stay

We arrived on Jan 9th, on arrival our bags was swiftly taken from us and we was seated with a Prosecco. We was quickly checked in and taken to our room. Prior to arrival, a few days before I had...
>> Read full review

, Watford, United Kingdom
1/17/2020
TripAdvisor Ratings 4
Couples January 2020

Loved it

Just to add to my wife Rachel's comments further down Beautiful resort, Beautiful staff, little things easily rectified Do look for the little bolt holes that don't say "preferred club only" for...
>> Read full review

,
1/17/2020
TripAdvisor Ratings 5
January 2020

After xmas chill

Hotel rooms are great very clean and modern, pool areas were very good, and plenty of sunbeds are provided lots of choices of eating areas and the staff were very friendly and went the extra mile...
>> Read full review

,
1/17/2020
TripAdvisor Ratings 2
January 2020

Not a 5*, arguable 4*, definitely 3*+

Moved after 3 days to Iberostar (look for my post on Iberostar Lanzarote Park, which was brilliant) as the experience here at Secrets was truly awful. Just got fed up with poor experience, service...
>> Read full review

,
1/14/2020
TripAdvisor Ratings 4
Family December 2019

Relaxing Time

Stayed over Christmas. Overall great time. Refurb rooms fantastic. Only downside we were on Unlimited Experience package never had a drink served all week no waiter service anywhere had to queue and...
>> Read full review

,
1/14/2020
TripAdvisor Ratings 5
January 2020

A great start to New Year!

Overall we really enjoyed our week in Secrets Hotel, despite the weather doing its best to put us off! What stood out most for us since we visited this hotel previously...7 years prior...were the...
>> Read full review

, Glasgow, United Kingdom
1/12/2020
TripAdvisor Ratings 5
Couples December 2019

Fabulous!!

This was our 7th year visiting the hotel, but our first visit since it had become Secrets. We have kept returning because we love the location of the hotel and the staff have always made us feel very...
>> Read full review

,
1/11/2020
TripAdvisor Ratings 5
May 2019

Luxurious hotel

Stayed in hotel all inclusive,excellent variety of food &drinks included ,Puerto Calero very cosmopolitan feel to it ,some great designer shops recommend boat taxi to Carmen great shopping centre...
>> Read full review

,
1/11/2020
TripAdvisor Ratings 5
Friends getaway December 2019

Great holiday

We booked in December week of holidays with friend trough New Years. It was amazing. We spent lot of time in activities during the day, so animations team thumbs up, especially Mateja. We were most...
>> Read full review

, Stafford
1/11/2020
TripAdvisor Ratings 5
January 2020

Post Christmas Break

This was a last minute trip with a very quick search but what a wonderful find. I believe Secrets is under new ownership and as gone through an extensive face lift. The rooms are large of a very...
>> Read full review

,
1/7/2020
TripAdvisor Ratings 5
December 2019

5*

Stayed with my wife here in December and absolutely loved the place. All the staff were very friendly. The food was great, the room was beautiful and the atmosphere was nice and chilled. My wife...
>> Read full review

, Barcelona, Spain
1/7/2020
TripAdvisor Ratings 5
December 2019

Excellent luxury hotel in Lanzarote

I spent with my family some days during Christmas and our stay was perfect in all aspects. Hotel staff very friendly, always helping my mom in every request. The room is very wide and the seaside...
>> Read full review

,
1/7/2020
TripAdvisor Ratings 5
Couples December 2019

Beautiful place

My boyfriend and I stayed here for a week in December. The hotel did just reopened and we were aware of that! The room was beautiful, the food was excellent and we really enjoyed the chilled...
>> Read full review

, Leicester, United Kingdom
1/5/2020
TripAdvisor Ratings 4
December 2019

Very Quiet and Relaxing but No Sports Bar!

Lovely hotel, exceptionally clean and tidy, friendly staff, never seemed busy, plenty of good quality beds by the pool, restaurants never over busy, great Spa, exceptionally quiet and peaceful. Had...
>> Read full review

,
1/4/2020
TripAdvisor Ratings 5
December 2019

AMAZING STAY

We stayed at the Secrets for a week over NY and wanted to say a masive thanks to Chloe who made our stay comfortable and mememrable, together with the other staff member who work so hard to ensure...
>> Read full review

,
1/4/2020
TripAdvisor Ratings 5
December 2019

Exceeded expectations

This is was our fourth visit in 10 years to this beautiful hotel, in this unique location. We stayed over the Christmas period. The former Hesperia Hotel now has new owners and is called Secrets...
>> Read full review

, Exeter, United Kingdom
1/2/2020
TripAdvisor Ratings 5
Couples December 2019

Paradise

Stayed here for Christmas absolutely beautiful! Staff fantastic and very hard working. Room was beautiful and cleaned every day with clean towels. As couples adults only hotel it was relaxing and...
>> Read full review

, Hertford, United Kingdom
1/2/2020
TripAdvisor Ratings 5
Family January 2020

New Years break

My husband and I and my parents are nearing the end of our 5 day NY break at this lovely hotel. We booked a refurbished double room with a sea view and paid a little extra for the preferred club...
>> Read full review

, Wevelgem, Belgium
1/2/2020
TripAdvisor Ratings 4
December 2019

Nice hotel - but some small remarks

I stayed here for 1 week and had a very pleasant stay. It was in December so there were not so many visitors. The staff were all very friendly and welcoming, so that's a big plus. The food and...
>> Read full review

,
12/30/2019
TripAdvisor Ratings 5
Family December 2019

Christmas break

I stayed here with my son in the run up to Christmas. At the time of booking, the hotel was called Hisperia, but was later revamped to become Secrets. It is a hotel for adults which is a blessing and...
>> Read full review

,
12/30/2019
TripAdvisor Ratings 1
Couples December 2019

Avoid this hotel like the plague.

Overall terrible - Dirty bedlinen, severe lack of double or king beds, unhelpful staff, no soundproofing in the bathrooms and the TVs don’t work. This hotel is at most a 3 Star masquerading as a 5...
>> Read full review

, Nottingham, England, United Kingdom
12/29/2019
TripAdvisor Ratings 5
Couples December 2019

Relaxing

We stay for 7 nights over Christmas and was very surprised with how nice it was, the rooms are large and spacious and all convenient to the main building. The meals were served in the main restaurant...
>> Read full review

, Nottingham, United Kingdom
12/27/2019
TripAdvisor Ratings 5
Family December 2019

A very Happy Christmas

OK this newly refurbished hotel has only been open for 3 weeks so of course there will be some snagging issues for those of us that have chosen to come at this time....however after reading the...
>> Read full review

,
12/27/2019
TripAdvisor Ratings 5
Couples December 2019

Perfect location to spend few relaxing days

Me and my girlfriend spent some quality time at the resort. Great variety of restaurants. To us the 2 best restaurants were Gohan and Ocena. The treatment was very personal, friendly and warm. We...
>> Read full review

, Kingston upon Thames, United Kingdom
12/27/2019
TripAdvisor Ratings 5
Family December 2019

A wonderful festive stay with wonderful staff

I don’t usually write a review when still staying at a property but felt compelled to do so given the poor reviews written in the last few days. I’m sure people due to come to this newly renovated...
>> Read full review

, Prenton, United Kingdom
12/24/2019
TripAdvisor Ratings 1
Couples December 2019

Awful.

Been here three days .... terrible food, buffet cold a la carts restaurants terrible. Large queues for the main barons wrong drinks given. No water in the gym. Mini bar not filled up. Bins not...
>> Read full review

,
12/23/2019
TripAdvisor Ratings 4
Couples December 2019

Ultimate Experience not quite yet.

Let’s start with the great. We have been before when it was the Hesperia 3 years ago and what a transformation. Hotel is lovely and the rooms are clean fresh and modern. We were in a preferred club...
>> Read full review

, Leuven, Belgium
12/19/2019
TripAdvisor Ratings 4
December 2019

a young potential

The former hotel Hesperia is the newest gem of the Secrets group and is still a diamond in the rough.The staff is very welcoming. The food is very tasty with enough variation. We had choosen a junior...
>> Read full review

, Burton upon Trent, United Kingdom
12/15/2019
TripAdvisor Ratings 5
Couples September 2019

Enjoyed our stay

We stayed here from 10th-20th September we enjoyed our stay lovely hotel and amazing location , we had a renovated room which was very nice with full sea view although we had to smile about the...
>> Read full review

, adare
11/16/2019
TripAdvisor Ratings 2
Friends getaway November 2019

Disappointed

So I booked an amazing holiday for myself and my best friend for her birthday. This hotel looked and sounded lovely online. After spending 2,000 for 3 nights we were left greatly disappointed. All...
>> Read full review

, Dublin, Ireland
10/24/2019
TripAdvisor Ratings 1
Couples October 2019

A Rubbish Website

We booked Hesperia because it was 5 star adults only. We were attending a wedding close by. Later they cancelled and offered a smaller room in 4 star Costa Calera, or a 5 star 20 km away! Cancelon...
>> Read full review

,
10/17/2019
TripAdvisor Ratings 4
Couples September 2019

Fabulous holidays

Me and my boyfriend stayed at Hesperia from 19th till the 26th of September. We had a late arrival (after midnight) and after we’ve been checked in we could have our dinner at the buffet restaurant...
>> Read full review

, Chatham, United Kingdom
10/14/2019
TripAdvisor Ratings 5
September 2019

Amazing!!

We had a family holiday of 8 adults with a range of tastes, the amount of food on offer easily catered for all our tastes and although the hotel was fully booked the staff were both attentive and...
>> Read full review

, Stockton-on-Tees, United Kingdom
10/8/2019
TripAdvisor Ratings 4
Family October 2019

Maybe next time

6 of us ladies ranging from 18-60yrs stayed here for 3 nights and we enjoyed our overall experience. The majority of us had never travelled so it’s hard to know what to expect of a 5* hotel. The...
>> Read full review

,
10/7/2019
TripAdvisor Ratings 4
September 2019

Excellent level of customer service

The Hotel has wonderful amenities, the staff are very helpful. In particular Gemma, Jacob at the Restaurant, whilst at Reception Inma and Isabel proved to be very helpful. We were there on our...
>> Read full review

, County Cork, Ireland
10/7/2019
TripAdvisor Ratings 1
July 2019

DISGUSTING -DOUGLAS TRAVEL, DOUGLAS SHOPPING CENTRE, DOUGLAS, CORK, IRELAND, SOLD US A PACKAGE HOLIDAY TO THIS RESORT!!!

I actually blame the travel agent (DOUGLAS TRAVEL, CORK, IRELAND) more than the resort for sending us to the worst hotel I have ever stayed in my whole life. FOR YOUR OWN HEALTH AND WELLBEING DO NOT...
>> Read full review

, Oxfordshire, United Kingdom
10/6/2019
TripAdvisor Ratings 2
September 2019

Definitely not 5 star, very disappointing holiday

I find this a very difficult review to write as my overall experience of the hotel and it's facilities were very poor yet the staff were lovely, helpful and friendly (except one who was probably just...
>> Read full review

, London, United Kingdom
10/5/2019
TripAdvisor Ratings 5
October 2019

A great place to relax in the sun

We spent a very relaxed week here and thoroughly enjoyed the food and the facilities. The staff are great, and the hotel is well-appointed, with multiple pools and bars and easy access to the marina...
>> Read full review

,
10/4/2019
TripAdvisor Ratings 5
September 2019

The Hotel was amazing

When we first got there, I was amazed by the big palm trees out the front, it looked gorgeous and it was so warm, we started to walk into the hotel and it was beautiful to look at, the bar was open...
>> Read full review

, BOLTON
10/1/2019
TripAdvisor Ratings 4
September 2019

Well worth giving a second chance

I spent two weeks here and this was my 6th visit. There’s no question that it was going through a challenging time and not as good as previous visits. However, importantly the Staff are still the...
>> Read full review

,
9/30/2019
TripAdvisor Ratings 4
Couples September 2019

Great hotel

We had an amazing week, I had the volcanic spa treatment and felt reborn, the staff is really friendly and welcoming and the food is really good. The rooms are a bit outdated but can't really...
>> Read full review

,
9/29/2019
TripAdvisor Ratings 5
Friends getaway September 2019

Fabulous

Just come back from a week's all inclusive. Was worried due too the negative reviews. Did not need to worry as everyone and hotel was lovely. Great staff. Be lovely to see when opened after...
>> Read full review

, Littlehampton, United Kingdom
9/29/2019
TripAdvisor Ratings 4
September 2019

A week in the sun.

We booked a week in this hotel for a quiet break before autumn. We had room 738 which was large with a large bed on the top floor, the room was dated but ok and clean. Both breakfast and dinner were...
>> Read full review

, Exeter, United Kingdom
9/27/2019
TripAdvisor Ratings 5
September 2019

Relaxing and peaceful

Just returned from a weeks stay at this hotel Please ignore the negative reviews, hotel was lovely staff brilliant clean and noooo broken tiles or lights! Housekeeping was good cleaned room every...
>> Read full review

,
9/27/2019
TripAdvisor Ratings 1
Solo travel September 2019

spa experience

i do not usually complete reviews however, given my recent experience i feel compelled. i have visited the spa during all visits to lanzarote. i have found the experience to be one of a kind but in...
>> Read full review

, Camberley
9/27/2019
TripAdvisor Ratings 2
September 2019

Disapointing standard

Just back from a two week stay, not a 5Star Hotel, very shabby. Broken floor tiles, smashed outside electric lights not repaired, understaffed, usually only one person on bars means long wait for...
>> Read full review

, Wellingborough, United Kingdom
9/23/2019
TripAdvisor Ratings 4
Couples September 2019

Mr I Kirby

Just back from a lovely weeks holiday, The 5 * rating is seriously over rated, 3/4* at most. Beautiful location and when the new owners invest and bring back the 5* status then I would recommend this...
>> Read full review

, London, United Kingdom
9/23/2019
TripAdvisor Ratings 3
Couples September 2019

Babymoon

The hotel is very attractive and picturesque, however.... the building work to start NEXT month once closed is taking place now. Despite informing reception of blocked access paths, stairways and...
>> Read full review

, Wilsden, West Yorkshire
9/23/2019
TripAdvisor Ratings 4
Family September 2019

Lovely Relaxing Time

Positives; Great Hotel, lovely setting Spotlessly Clean Definitely worth upgrading to a suite; it was wonderful The staff are fantastic-always smiling and go out of their way to deliver a great...
>> Read full review

,
9/21/2019
TripAdvisor Ratings 3
Couples September 2019

A work in progress...

We have just returned from a 10 night stay at the Hesperia. The hotel is beautifully located overlooking the sea and 10 minutes walk from a pretty marina with a number of bars and restaurants. The...
>> Read full review

,
9/21/2019
TripAdvisor Ratings 1
Friends getaway September 2019

Avoid

Went to visit the spa and they did not give a spa robe or flip flops just a towel. There was no fruit flavoured drinking water or fresh fruit. We had booked a treatment but had to leave the spa pool...
>> Read full review

,
9/20/2019
TripAdvisor Ratings 1
Couples July 2019

Worse hotel and holiday ever

Dirty disgusting hotel mouldy bathroom stains up walls , eating on mouldy breakfast tables. 2 restaurants in hotel closed.Entertainment awful. No activities becsuse everything broken. Pool area...
>> Read full review

, Saltash, United Kingdom
9/18/2019
TripAdvisor Ratings 4
Friends getaway September 2019

Relaxing.....

After a brilliant Ryanair flight our transfer coach took us to The Hesperia hotel we arrived at 12 and couldn’t check in until 3pm which was disappointing but Konte relieved our frustration with a...
>> Read full review

,
9/17/2019
TripAdvisor Ratings 4
September 2019

Very nice but not a 5 star hotel

The location is great, not far from airport and close to Porta de Carmen. There is a lovely marina with restaraunts and shops a mere 10 min walk away. It's not near any main strips; which suited us...
>> Read full review

, Milton Keynes, United Kingdom
9/17/2019
TripAdvisor Ratings 4
Friends getaway September 2019

Lovely hotel but ....

We were a little disappointed that the a la carte restaurants were all closed for the season despite it being early September and the hotel was full. Konte was an asset to the hotel and gave...
>> Read full review

, Dublin, Ireland
9/15/2019
TripAdvisor Ratings 4
Couples September 2019

Lovely holiday

We spend 9 nights at this hotel. It is in one of the most peaceful idyllic spots in Puerto Calero. The greeting you get at reception is second to none and nothing is too much trouble. The reception...
>> Read full review

, Edinburgh, United Kingdom
9/15/2019
TripAdvisor Ratings 3
Couples September 2019

Not 5 star

Stayed all inclusive for a week. Hotel is not 5 star in our experience. Agree with the comments regarding lack of sun beds, we were getting up at 7.30 to try and get a bed in a decent spot. The...
>> Read full review

, Newcastle upon Tyne, England, United Kingdom
9/14/2019
TripAdvisor Ratings 1
August 2019

Very poor quality hotel

Stayed for 11 nights in August, booked as a 5 star hotel, adults only. The hotel is tired and not at all up to a 5 star rating, We have stayed in better 3 star hotels. The rooms and decor are dated...
>> Read full review

,
9/11/2019
TripAdvisor Ratings 5
Couples September 2019

Relaxing Stay

Stayed in a suite in room 109 for a week. The suit itself was lovely, very spacious and clean. Aircon and WiFi worked well for the whole week (the firestick worked seamlessly). The suit had a terrace...
>> Read full review

,
9/11/2019
TripAdvisor Ratings 1
Couples September 2019

Ms

Hesperia hotel in lanzarote is NOT a 5* hotel. More like a posh butlins! Get up early in the morning otherwise you will not get a sunbed. Once you have bagged your beds you can look forward to...
>> Read full review

, Solihull, United Kingdom
9/11/2019
TripAdvisor Ratings 5
Family September 2019

Adults only wonderful location

Visited Lanzarote for the first time, hotel location excellent if you like peace and relaxation. Not disappointed at with our stay here... Pedro and Isobell were excellent reception staff always...
>> Read full review

,
9/9/2019
TripAdvisor Ratings 5
Couples September 2019

Our trip to Lanzarote

Our second time here started out a little dissapointing, but thanks to Stuart,Juan,Chandni,Daniel & Chloe who quickly turned it around for us. We had such an amazing & relaxing time here, great food...
>> Read full review

, County Cavan, Ireland
9/9/2019
TripAdvisor Ratings 5
August 2019

Top Hotel with great staff

Second time visiting Hesperia and again the hospitality was second to none. Once again Konte was an absolute gentleman every time we met him. Even if he noticed us walking around the hotel he made...
>> Read full review

,
9/9/2019
TripAdvisor Ratings 2
Couples September 2019

Last day

The hotel itself is nice but the service received was awful. Check out is at 12 which is fine however my boyfriend and I had 6 hours between check out and our airport transfer. The hotel has no...
>> Read full review

,
9/6/2019
TripAdvisor Ratings 4
Couples September 2019

Great holiday, but ended with bitter taste

I would have rated this hotel a 5* if it wasnt for what happened on our last day. Me and my wife travelled to Hesperia from the 29th August (checked in around 9pm) until the 5th September. Both of...
>> Read full review

, Walton-On-Thames, United Kingdom
9/6/2019
TripAdvisor Ratings 3
Couples September 2019

Good hotel...but some problems especially for a 5* rated hotel.

I am not sure how they rate 5*’s in Spain, but this feels like 4* to me - which is fine if that if your expectation....and most of the restaurants (apart from the main one) are either closed or open...
>> Read full review

, Dublin, Ireland
9/5/2019
TripAdvisor Ratings 5
August 2019

The most relaxing holiday we've ever had!

Upon arrival we couldn't have had a warmer welcome from Konte who greeted us both with a smile and a handshake, quickly relieving us of our luggage and guiding us through a swift check in with the...
>> Read full review

, Leeds, United Kingdom
9/3/2019
TripAdvisor Ratings 4
August 2019

Relaxing Resort

Stayed 5 nights over the August Bank Holiday weekend. I love Puerto Calero & really wanted to adore this hotel.... the fact that it was Adults Only was a big selling point for us. It is a very...
>> Read full review

,
9/1/2019
TripAdvisor Ratings 4
September 2019

5 Star staff! 3/4 star hotel..

The staff throughout the whole resort were fantastic, probably one of the best I’ve come across! A 5 star ‘rated’ hotel kept 5 star probably because of how good is ‘used’ to look. Granted the resort...
>> Read full review

, London, United Kingdom
8/31/2019
TripAdvisor Ratings 5
Couples August 2019

Very relaxing trip, the spa treatments are lovely

The spa treatments here are lovely, private and professional. I felt very relaxed and refreshed! Just what I needed. Recommend the wellness pack. It is not too expensive and you have full access to...
>> Read full review

, Derby, United Kingdom
8/30/2019
TripAdvisor Ratings 4
Couples August 2019

Relaxing resort

A lovely week of relaxation in a lovely hotel. Food was excellent, always a good variety. Great staff, very efficient and professional. Only reason not to give 5 out of 5 was the closure of some of...
>> Read full review

, Cardiff, United Kingdom
8/30/2019
TripAdvisor Ratings 5
Couples August 2019

Little corner of relaxation

This was my first time to lanzarote and could not have picked a more perfect place for what we needed in a holiday, the hotel staff (Julian) on main reception was by far the most helpful and happy...
>> Read full review

, London, United Kingdom
8/28/2019
TripAdvisor Ratings 5
May 2019

Fabulous & Luxurious Stay!

Hello dear Hesperia Lanzarote Team! I would like to say a huge thank you for making our stay at Hesperia Lanzarote so fabulous. The place looks incredible, great design, smart placed with different...
>> Read full review

,
8/27/2019
TripAdvisor Ratings 3
Couples August 2019

Nice but wouldn’t return

Food in the hotel isn’t the best. Got food poisoning one of the days eat a pink chicken burger, it was so pink I thought it was a ham burger. There was a dj party on one of the days and there was...
>> Read full review

, Newcastle upon Tyne, United Kingdom
8/21/2019
TripAdvisor Ratings 5
Couples August 2019

A beautiful relaxing holiday

My husband and I have just got back from here after a ten day all inclusive break . It was fantastic , rooms clean and tidy, food was excellent , there was something for everyone and the staff were...
>> Read full review

, Bournemouth, United Kingdom
8/21/2019
TripAdvisor Ratings 5
August 2019

Relaxing break

Stayed early August.Most reviews I saw before arrival were positive and I agree with these.The hotel is uder new management and undergoing some restoration but we were not disturbed by this at all.It...
>> Read full review

, Guildford, United Kingdom
8/20/2019
TripAdvisor Ratings 5
August 2019

Perfect location

We stayed for a week (all inclusive) and after an issue with our suite we were quickly moved to another which was fabulous. The food was brilliant, lots of choice and fresh fish and meat cooked for...
>> Read full review

, Ireland
8/19/2019
TripAdvisor Ratings 5
Couples July 2019

Magical

We stayed here for 3 nights and we are sorry we didn’t book it for longer. We got married in the hesperia on 5th July and it literally was everything we ever imagined and more. Check in was prompt...
>> Read full review

,
8/18/2019
TripAdvisor Ratings 5
Family September 2018

Beautiful hotel

Loved this hotel - it is in a very quiet area! Great location, amazing staff, good food & extensive drink choices. Hotel was clean and rooms where big! The pool areas were amazing and the...
>> Read full review

,
8/17/2019
TripAdvisor Ratings 3
Couples August 2019

Hesperia.....problems

So it’s not often I write a review on places I stay, however with the Hesperia in Porto Calero, Lanzarote I feel it’s a must. Firstly upon arrival my partner and I were met with smiles and warmth by...
>> Read full review

,
8/14/2019
TripAdvisor Ratings 5
Couples August 2019

Beautiful place

Really enjoyed our time in this hotel, staff are friendly and welcoming.. Nice and clean hotel, defo would recommend getting a suite with sea views.. Tried Aloe Vera massage and really enjoyed it...
>> Read full review

,
8/13/2019
TripAdvisor Ratings 5
Couples August 2019

Hesperia Hotel Lanzarote

We've just returned from a wonderful holiday in the Hesperia. The rooms were beautiful, food was excellent and staff were very helpful. 5 stars to all and we will certainly go back again, we will...
>> Read full review

,
8/12/2019
TripAdvisor Ratings 3
Couples August 2019

Service

Service at poolside bar poor, you wait a long time whilst the staff ditter about ignoring you. They don’t stock, cider or black current, again poor for a 5 star. Rooms are ok but not 5 star...
>> Read full review

, Wolverhampton, United Kingdom
8/9/2019
TripAdvisor Ratings 5
September 2018

Lovely, luxury hotel

Very clean hotel with fantastic service. Beautiful interior. Set in a great location with a lovely walk to the marina. Certainly a hotel for couples, very relaxing. The food is top quality too. Just...
>> Read full review

,
8/8/2019
TripAdvisor Ratings 5
Couples August 2019

The Most Relaxing Stay

We chose this hotel after our daughter recommended it. Recently changed to adult only it was a first for us. But the best decision we had made for a holiday. The staff quickly recognise you, service...
>> Read full review

,
8/7/2019
TripAdvisor Ratings 5
Couples August 2019

Great short visit

A last minute booking for three nights only for myself and my 36 year old daughter. Lovely relaxing break, adults only. Everywhere was clean and comfortable. The food was great with plenty of choice...
>> Read full review

, Wolverhampton, United Kingdom
8/6/2019
TripAdvisor Ratings 5
July 2019

Excellent stay, beautiful hotel and grounds

We stayed at Hotel Hesperia 15th - 19th July 2019. We are a couple and stayed all inclusive. The hotel is absolutely beautiful and so are the surrounding grounds. The lobby is breathtaking, very...
>> Read full review

, Liverpool, United Kingdom
8/6/2019
TripAdvisor Ratings 4
Couples November 2018

Good hotel and location for chlling out

Spent a week in November for a week's relaxation. Service from all areas of the hotel staff excellent. Always friendly and willing to help No problem in restaurants and bars in getting served and...
>> Read full review

,
8/2/2019
TripAdvisor Ratings 4
Couples July 2019

July holiday

We stayed for five nights, all inclusive, at the end of July. Check-in was friendly and efficient, the room had lovely pool and sea views. The Pool bar staff were very friendly, there were always...
>> Read full review

, Kent, United Kingdom
8/1/2019
TripAdvisor Ratings 1
Family June 2019

Booth family

I would never stay here again... Hotel clean and friendly staff.. But all inclusive not... If you didn't want to try the restaurants between 2and 3 you had to pay at the pool bar for snacks.. Not...
>> Read full review

, Newtownards, United Kingdom
7/30/2019
TripAdvisor Ratings 5
Couples September 2018

A little bit of paradise

We stayed here at the start of September for seven nights and had the AI package. The AI package is very much worth it and if you didn't book AI with your travel agent, you can upgrade on a daily...
>> Read full review

,
7/30/2019
TripAdvisor Ratings 4
Couples July 2019

Holiday Review

Great stay at Hesperia. Room serviced well every day. Staff friendly and helpful, particularly the pool bar waiter. Lots of sun loungers available. Never had to worry about getting one. Fantastic...
>> Read full review

,
7/27/2019
TripAdvisor Ratings 5
Couples July 2019

We don't want to leave!

What an absolute find this hotel is! Staff are so friendly and all work incredibly hard. When we arrived we were greeted with friendly faces, and champagne.Our bags were taken to our room for us and...
>> Read full review

,
7/25/2019
TripAdvisor Ratings 5
Couples July 2019

5* Staff

We have just returned from a weeks All Inclusive stay at the hotel and we couldn't have been happier with our time there. The facilities and the rooms were great, as was the overall cleanliness of...
>> Read full review

, London, United Kingdom
7/25/2019
TripAdvisor Ratings 5
Friends getaway June 2019

Gorgeous 5* Hotel at a Reasonable Price

I visited the hotel for a week in June with a friend, we stayed in a room overlooking the pool with b&b included. The hotel was lovely, super luxurious and relaxing. It had a very adult atmosphere...
>> Read full review

, Virginia, Ireland
7/23/2019
TripAdvisor Ratings 5
Couples July 2019

Wonderful experience 5*

Stayed here from July 11th-July 18 2019. What can I say about this place, What can I say,it was beautiful, well decorated, staff were friendly and couldn’t do enough. This hotel is a ten minute walk...
>> Read full review

,
7/23/2019
TripAdvisor Ratings 5
Family July 2019

Excellent holiday

I spent 9 days at the Hesperia with my wife and 17 year old daughter and we couldn't have asked for more, we really enjoyed our holiday. The location is great, Puerto Calero is small but nice and...
>> Read full review

, Gilford, United Kingdom
7/22/2019
TripAdvisor Ratings 5
Couples July 2019

Another Superb visit

We are just back from our 3rd visit to Hesperia Lanzarote in the last 12 months. Much the same as before, everything was pretty much perfect. This hotel boasts a stunning location with views right...
>> Read full review

,
7/20/2019
TripAdvisor Ratings 3
Couples June 2019

Not 5 star.....

Sadly i wouldn't class this hotel as 5 star, like advertised. If it had been advertised as a 3 or 4 star it would of been fine, i think my expectations were to high, but why shouldn't they be for a...
>> Read full review

, Malaga, Spain
7/19/2019
TripAdvisor Ratings 5
Couples July 2019

Slightly dated, but excellent.

An absolutely fabulous stay. From reception, where we where greeted with two cups of champagne (well, local "cava", but that doesn't really matter, as it was excellent) to the service at the buffet...
>> Read full review

,
7/19/2019
TripAdvisor Ratings 4
Couples July 2019

Great Holiday 🙂

After reading previous reviews a little concerned before arriving.During our week we found that there was no need to have been concerned. •sun beds available anytime of day(no need to put towels down...
>> Read full review

, Strood, United Kingdom
7/17/2019
TripAdvisor Ratings 5
July 2019

50th birthday celebrations (adults only) xxx

My husband and I recently had a four night break to this glorious place. It was to celebrate my 50th birthday, we have children and to go away without them and not listen to anyone else’s children...
>> Read full review

, London, United Kingdom
7/17/2019
TripAdvisor Ratings 4
Couples July 2019

Great Hotel but poor buffet..

Just spent a week here with my partner which was our second stay. We were welcomed by Konte who was exceptional and made us feel very welcome. We upgraded to a suite which was well worth it and had...
>> Read full review

, London, United Kingdom
7/17/2019
TripAdvisor Ratings 4
Couples June 2019

Couples Trip

Had a lovely stay at the Hesperia Lanzarote! The staff are lovely and can't do enough for you from the moment we arrived till the moment we left. The only thing I would say is that they need more...
>> Read full review

,
7/12/2019
TripAdvisor Ratings 4
Couples July 2019

Week of peace

Airport to hotel 15 mins journey cost 22 euro ,hotel is situated in a quiet cove 10 minutes walk to the marina with great coastal views which is also were the nearest supermarket is located ,we paid...
>> Read full review

,
7/12/2019
TripAdvisor Ratings 4
Couples July 2019

Absolutely amazing, I want to be back!!!

Had a 4 night stay here from the 5th-9th July, as soon as we arrived we were offered a glass of champagne as we waited to check in and service from reception was amazing. As it was mid morning room...
>> Read full review

, Dublin, Ireland
7/11/2019
TripAdvisor Ratings 5
Couples July 2019

Spa and wellness

Myself and my boyfriend had the essential oil massages. Ana and lucia were wonderful! The massages were amazing.. we were both so relaxed after. I would really recommend. One recommendation would be...
>> Read full review

, Maesteg, United Kingdom
7/10/2019
TripAdvisor Ratings 4
Couples June 2019

Really Quiet Hotel

Me & my husband stayed here in June this year , it was the first holiday we had without the kids and didn’t know what to expect . This hotel is very quiet not even music playing around the pools...
>> Read full review

, Nottingham
7/10/2019
TripAdvisor Ratings 3
July 2019

Disappointing!

We arrived here a few days ago in having stayed ( in villas ) in Puerto Calero in previous years. Our abiding memory will be - it could’ve been so so much better. On the positive side most staff ( I...
>> Read full review

, Bristol, United Kingdom
7/10/2019
TripAdvisor Ratings 5
Couples July 2019

Great weeks stay

We had a great weeks stay at the Hesperia, the hotel is in a perfect location 10 minutes from the main town or a short taxi trip to the next town - Puerto del Carmen. We did walk it one morning and...
>> Read full review

, Greater London, United Kingdom
7/8/2019
TripAdvisor Ratings 4
Couples June 2019

As it says on the tin

We booked just 6 days before we flew and had never visited Lanzarote before, so were looking forward to a relaxing week in the sun with good food, drought beer and cava! We arrived late on Saturday...
>> Read full review

, London, United Kingdom
7/7/2019
TripAdvisor Ratings 4
Couples June 2019

Nice hotel.

Stayed here for 5 nights bed and breakfast. We were in room 325 it was ground floor and looked out onto a small garden/car park. Car park was not busy and has some bushes and tress for privacy...
>> Read full review

,
7/7/2019
TripAdvisor Ratings 4
Couples July 2019

Lovely Hotel, Great Location, Quiet :)

From the drive into this wonderful location, you can feel the relaxed and charming nature of the resort. The hotel lobby is large and spacious. Our room was in a very quiet location without anyone...
>> Read full review

, Dublin, Ireland
7/5/2019
TripAdvisor Ratings 5
Couples July 2019

Super Relaxed Holiday Location

Positives Great Location Lovely Quiet Pool Area. No Kids, Adult Only Nice Pool Bars for lunch Beautiful Sea Views 500m to Marina Breakfast very good selection Relaxing Atmosphere Overall Polite...
>> Read full review

, Manchester, United Kingdom
7/5/2019
TripAdvisor Ratings 5
Couples June 2019

Great hotel

Hesperia Lanzarote is a great hotel. Staff are helpful and friendly, food is great much better than other previous AI hotels we’ve stayed at. Not sure about some of the negative reviews on here as I...
>> Read full review

,
7/4/2019
TripAdvisor Ratings 3
Couples July 2019

Great Hotel. Wasteful use of plastic.

The bed was large, room no way a 5*, more like a 3* standard but it wasnt lacking any amenities and we slept well. Great air con. Views. Bathroom was very clean. There are plenty of pools in the...
>> Read full review

, Rochdale, United Kingdom
7/2/2019
TripAdvisor Ratings 4
August 2018

couples winter break.

We stayed here in a March two years ago and loved this hotel. We were bed and breakfast but there are plenty of really nice restaurants close by in the harbour area that are easy enough to walk to...
>> Read full review

, Dublin, Ireland
7/2/2019
TripAdvisor Ratings 3
Friends getaway June 2019

Not a 5 Star

Just back from a week in the Hesperia and like most people was so impressed by the reception area - beautifully decorated and met with a glass of bubbles but then we were told that check in wasn't...
>> Read full review

, England
7/1/2019
TripAdvisor Ratings 3
Couples June 2019

Not 5 star at all.

We arrived late, I was surprised as the reception was on top of a very loud and noisy entertainment area. We couldn’t hear a thing the receptionist was saying, she was not friendly and didn’t smile...
>> Read full review

, Ludgvan, null, United Kingdom
6/29/2019
TripAdvisor Ratings 3
Couples June 2019

I hope the planned improvements work

Lovely hotel, in a good location: walking access to the marina and its facilities and activities but far from the overly commercial resorts on the island. We hired a car on site and had an...
>> Read full review

,
6/27/2019
TripAdvisor Ratings 5
Friends getaway June 2019

A perfecty,lovely holiday

My daughter and I have just had the most wonderful holiday at Hesperia Lanzarote. This beautiful hotel has a simply magical ocean location with attractive gardens and lovely pools.We loved the option...
>> Read full review

, County Laois, Ireland
6/27/2019
TripAdvisor Ratings 1
Couples June 2019

Never again!

When we arrived to the Hesperia on honeymoon we walked into a stunning hotel, check in was late but we were handed a glass of champagne and were delighted to have chosen such a beautiful hotel, that...
>> Read full review

, Shropshire, United Kingdom
6/24/2019
TripAdvisor Ratings 1
Family June 2019

I never been in such an appalling hotel which as just been taken over by Americain company

Food bland, no variety, cold. For vegetarians the ONLY option was to eat COLD junk food every day. Entertainment was just 1 hour per night which was aimed at 90 year olds.The animation staffwas the...
>> Read full review

,
6/21/2019
TripAdvisor Ratings 1
Solo travel June 2019

Thank you all for a great holiday

I have been a regular visitor to the hotel Hesperia and was delighted to hear of the project to upgrade What are the key highlights of this hotel.The front line staff from bar to restaurants are...
>> Read full review

, NORTHANTS
6/20/2019
TripAdvisor Ratings 4
June 2019

Relaxing Adults Only

Just returned from a 5 day half board trip. We arrived at about 11am after travelling overnight, to find our 2 room were not ready till after 3pm which, (I know hotel policy is check In at 3) but...
>> Read full review

, greater manchester
6/19/2019
TripAdvisor Ratings 5
June 2019

Amazing location

Just got back from a week at this hotel. An absolutley stunning hotel, and the views are equally stunning. On arrival check in took a little while but when you get a glass of champagne whilst you...
>> Read full review

,
6/17/2019
TripAdvisor Ratings 5
Couples June 2019

Excellent Hotel

Very clean, relaxing adults only hotel. Food was amazing with alot of choice each day and the chefs cook your meat whilst you wait. I was worried as I read a previous comment stating the all...
>> Read full review

,
6/16/2019
TripAdvisor Ratings 5
Couples June 2019

Relaxing week holiday!

We arrived back home today from a week all inclusive holiday to Hesperia Lanzarote. We had a Marina/sea view room which was well sized. There was plenty of wardrobe space and a good sized balcony. We...
>> Read full review

,
6/16/2019
TripAdvisor Ratings 5
Couples May 2019

Another peaceful, relaxing holiday in great location.

We came back from the Hesperia on 9th June after spending 2 weeks all-inclusive in a sea view room with spa access. This was our third visit and we had another wonderful holiday!! The staff were all...
>> Read full review

,
6/14/2019
TripAdvisor Ratings 4
Friends getaway June 2019

HESPERIA Hysteria

Here now,(all inclusive) 5 days into a week long holiday. Spotlessly clean, nice bedroom, comfy bed. No dressing table mirror, no long mirror in bedroom. Pool bar staff work flat out, only 1 member...
>> Read full review

, Leicester, United Kingdom
6/12/2019
TripAdvisor Ratings 4
Friends getaway June 2019

Lovely but bar staff need to smile!

Lovely relaxing hotel!Great that its adult only. The pool areas are lovely and food was delicious and plentiful(if not a little confusing whrre does what when etc. The entertainment was ok i did pool...
>> Read full review

, brixham devon England
6/11/2019
TripAdvisor Ratings 5
Couples May 2019

Great hydrotherapy pool in spa with other great facilities

We were worried after reading some reviews but the staff from the very accessible manager down are helpful and care about your holiday experience. Food great nicely presented and beautifully...
>> Read full review

, United Kingdom
6/11/2019
TripAdvisor Ratings 4
Couples May 2019

Beautiful hotel

One of the best hotels I’ve been to in the Canary Islands. The hotel and grounds are huge but they’ve made excellent use of the space. We were greeted with a glass of Cava on arrival and had our bags...
>> Read full review

, London, United Kingdom
6/10/2019
TripAdvisor Ratings 5
Couples June 2019

Superb Hotel, staff and location

Upon arriving at the hotel we were met by the enthusiastic and professional reception team who although many were wearing badges stating "trainee" were much more professional than many reception...
>> Read full review

,
6/7/2019
TripAdvisor Ratings 5
Friends getaway June 2019

Hesperia Hotel

Amazing service and friendly and attentive staff! Definitely would return. Konte & Juan were lovely! :) Wide range selection at breakfast buffet, catered to everyone’s needs. Great night time...
>> Read full review

,
6/7/2019
TripAdvisor Ratings 5
Friends getaway June 2019

Wonderful place

Lovely welcome at the hotel (with champagne). Konte (staff) was very friendly and in the effort to meet all our needs. Clean and big rooms, tasty food and all in all a wonderful holiday. Great offers...
>> Read full review

, Edinburgh, United Kingdom
6/6/2019
TripAdvisor Ratings 3
Couples June 2019

5stars for 5nights

Last minute booking to this hotel for a short beach holiday. Good outdoor pool area - no swimming after 2000 which is a bit of a disappointment. Only indoor pool is the spa which isn’t included with...
>> Read full review

, Dublin, Ireland
6/5/2019
TripAdvisor Ratings 5
Friends getaway June 2019

Lovely weekend break!

The hotel is beautiful. It's very big and although it was at full capacity there was plenty of space for everyone. It didn't feel like the hotel was full as the atmosphere was great and it was very...
>> Read full review

, Bruge
6/4/2019
TripAdvisor Ratings 4
Couples June 2019

Hotel Hesperia Lanzarote has

A fantastic hotel , views amazing and the restaurant and staff great . The pool areas and facilities are first class. We stayed in a standard room , which we feel needed updating and this was the...
>> Read full review

, Scotland
6/2/2019
TripAdvisor Ratings 5
June 2019

Relaxing and tranquil

This hotel is ideal to spend a peaceful holiday in Lanzarote. The hotel is very clean and adults only . The grounds are well kept and although the rooms are a little dated it’s definitely 4 star...
>> Read full review

, Leeds, United Kingdom
6/1/2019
TripAdvisor Ratings 5
Couples May 2019

A lovely relaxing break

From the moment we arrived, to the time that we left, it was wonderful. There are far too many members of the staff team to mention...I don’t want to name them individually for fear of leaving anyone...
>> Read full review

, Yeovil, United Kingdom
6/1/2019
TripAdvisor Ratings 4
Couples May 2019

lovely time had

excellent service,lovely position and good facilities A little dated but very clean. Just changed to adults only and undergoing changes. Sure it will be wonderful after refurbishment. Food got a...
>> Read full review

,
5/29/2019
TripAdvisor Ratings 5
Friends getaway May 2019

Great Holiday

I am just back from a lovely holiday at the Hesperia. We were greeted by Konte on arrival and he couldn’t have been more helpful. We arrived quite late so he immediately took care of our cases and...
>> Read full review

, Manchester, United Kingdom
5/28/2019
TripAdvisor Ratings 4
Couples May 2019

‘Four stars out of five’ but still a great hotel.

To be honest this is a very positive review..with a few caveats. The Hotel itself is a very high standard. Clean rooms, tidy poolside areas and the staff were very attentive and accommodating. All...
>> Read full review

,
5/27/2019
TripAdvisor Ratings 4
Couples May 2019

Luxurious 4* but definitely not a 5*

We arrived last Monday morning to be greeted with a very warm welcome by all the staff special mention to Konte who showed us around when we arrived. We were also given a lovely glass of cava on...
>> Read full review

,
5/26/2019
TripAdvisor Ratings 5
Solo travel June 2018

Solo female traveller

I stayed here for a week for my birthday last year. As a solo female traveller the hotel staff went above and beyond to ensure I was comfortable and I felt safe throughout. Room was clean, service...
>> Read full review

, Downpatrick, United Kingdom
5/26/2019
TripAdvisor Ratings 4
Couples May 2019

Great stay, staff and cleaning errors!

We had four nights here in a suit. The drive to the hotel is pleasant however by car the hotel seems to feel out of reach from the village centre, however it’s just a short pleasant walk. You can...
>> Read full review

, Southend-on-Sea, United Kingdom
5/24/2019
TripAdvisor Ratings 4
Couples May 2019

Spring sunshine

Great spot for some spring sunshine. There are great walks along the coastline to Puerto Del Carmen. The hotel has fantastic pools and plenty of sun loungers. Great for a restful break. Plenty of...
>> Read full review

, Dunfermline, United Kingdom
5/23/2019
TripAdvisor Ratings 4
Couples May 2019

This excellent hotel never fails to please

We have been many times to this hotel and it never fails to please , the staff are pleasant and attentive and nothing is any bother . The improvements are much appreciated i.e. adults only , heated...
>> Read full review

,
5/23/2019
TripAdvisor Ratings 5
Friends getaway May 2019

Amazing place

Comfortable modern hotel. We have come here several times and will definitely come again. There is everything for the rest. The service is excellent. The restaurant is excellent, good selection of...
>> Read full review

,
5/20/2019
TripAdvisor Ratings 5
Couples May 2019

Great Holday

My wife had a small accident the staff were wonderful and looked after her very well especially as we had only just arrived.Our room was very clean and comfortable.Food wonderful pool area very...
>> Read full review

,
5/20/2019
TripAdvisor Ratings 4
Couples May 2019

Ann B

Writing this whilst waiting for coach back to airport. This has been the most relaxing break ever, thanks to all the staff at this amazing hotel. A special mention to Chloe who has been an absolute...
>> Read full review

, Belfast, United Kingdom
5/20/2019
TripAdvisor Ratings 5
Family May 2019

Very good hotel

My wife, daughter and myself stayed here for a week on half board basis and really enjoyed our stay. On arrival we were offered a cold glass of bubbly which was much appreciated! We were allocated...
>> Read full review

, County Dublin, Ireland
5/17/2019
TripAdvisor Ratings 4
Couples May 2019

Lovely Hotel

Really enjoyed our stay here. Hotel grounds are fab, staff are very friendly and the food was pretty good. Rooms need updating, as they're a bit tired (for a 5*) Not too happy about having to pay...
>> Read full review

,
5/16/2019
TripAdvisor Ratings 4
Couples May 2019

Lovely stay

The hotel is lovely and the staff are very friendly and helpful! Pools are good and the food is very nice. We stayed on a bed and breakfast basis and there was lots of choice and all of it was very...
>> Read full review

, Huddersfield, United Kingdom
5/16/2019
TripAdvisor Ratings 5
Family April 2019

Great hotel and staff but no more children 😔

We have stayed at plenty of hotel in Lanzarote and we always have a good experience but this hotel had that little edge on some of the other 5/4 star hotels we have used. This place is spotless, the...
>> Read full review

,
5/15/2019
TripAdvisor Ratings 4
Couples June 2018

Lovely hotel with great pool

The hotel itself was beautiful, especially the pools, and our room was very spacious. However, there are no shops nearby and the walk into Puerto Calero can be difficult in the heat, so I would...
>> Read full review

, Kingston-upon-Hull, United Kingdom
5/14/2019
TripAdvisor Ratings 5
Family April 2019

Lovely place

Lovely hotel, helpful staff. The food in the restaurants was amazing every meal. The decor in the rooms was dated and could do with a smarten up, but to be fare you don't spend much time in your...
>> Read full review

,
5/14/2019
TripAdvisor Ratings 5
Couples May 2019

Lovely relaxing break

We have just returned from our ‘babymoon’ at the Hesperia. We stayed for 5 days and couldn’t have had a nicer time. The hotel is so peaceful and relaxing, was just what we needed. We ended up in a...
>> Read full review

, London, United Kingdom
5/11/2019
TripAdvisor Ratings 5
Couples March 2019

7th time

Visited again March for our 7th time we just love this hotel and the surrounding area fantastic! My honest opinion is this lovely hotel is just getting better and better that is why I have for the...
>> Read full review

, London, United Kingdom
5/11/2019
TripAdvisor Ratings 4
Couples May 2019

Great hotel a few minor issues with rooms

My partner and I thoroughly enjoyed our time at the Hesperia we visited for 1 week not a typical holiday we would go on but we got an excellent deal. On Check In late in the evening we were greeted...
>> Read full review

, London, United Kingdom
5/11/2019
TripAdvisor Ratings 5
Friends getaway June 2018

Beautiful hotel!!!

I stayed here for the first time in Sep 16 on a four night break and really enjoyed it. I came back with a friend in June 18 and everything was just as nice . The hotel staff are always very...
>> Read full review

,
5/9/2019
TripAdvisor Ratings 5
Couples May 2019

Fabulous

First visit to this hotel . Great hotel very helpful staff, spacious rooms and just altogether a great place to stay. Five minute walk along the promenade to the marina with limited shops and...
>> Read full review

,
5/7/2019
TripAdvisor Ratings 4
Friends getaway May 2019

Some of the best staff in a hotel

Myself and a friend went here for a few nights as a relaxing break. We stayed half bored. The staff we encountered here could not do enough for us, we had a double room and had requested a twin...
>> Read full review

,
5/7/2019
TripAdvisor Ratings 3
Couples May 2019

Lovely hotel but boring & quiet

Amazing hotel, amazing breakfast food, lunch and dinner limited choice. Entertainment round the pool is non existent - very posh and adult hotel not for kids or teenagers too quiet. Very clean and...
>> Read full review

, Albufeira, Portugal
5/6/2019
TripAdvisor Ratings 5
Couples May 2019

Amazing hotel

I will recommend this hotel to everyone. I have booked it for our wedding anniversary and will definitely be visiting again. We have truly experienced outstanding customer service and luxury to the...
>> Read full review

, Vitoria-Gasteiz, Spain
5/6/2019
TripAdvisor Ratings 5
Business May 2019

It could not have been better

We hosted a business training event at this resort, and I must admit, after having stayed at a number of all-inclusive 4-5 start resorts in different parts of the world, this was the best experience...
>> Read full review

, Worthing, United Kingdom
5/6/2019
TripAdvisor Ratings 5
Couples April 2019

A dream holiday

From the first second of welcome with a glass of Cava to our sad departure this holiday certainly met all our expectations. We were surprised to find out that the hotels 350 rooms were 60% full as...
>> Read full review

,
4/30/2019
TripAdvisor Ratings 5
Couples March 2019

Just wonderful!

The best thing about Hesperia Lanzarote is the amazing team that runs it. From the very moment we arrived we were blown away by the welcome from Konte and the rest of the team on reception. This...
>> Read full review

,
4/29/2019
TripAdvisor Ratings 5
Family April 2019

Fabulous

Lovely hotel, even better now as it is going adults only. Excellent food, wide variety and outstanding quality. Service 1st class. Coffee a bit slow service for breakfast. Full bottles of wine at...
>> Read full review

,
4/29/2019
TripAdvisor Ratings 5
Couples March 2019

Great Hotel and Location

The hotel was very friendly, excellent quality and a great location. A good variety of swimming pools and at the time of the year we went no problem with sun loungers. Food very good with a different...
>> Read full review

, Dobcross, United Kingdom
4/27/2019
TripAdvisor Ratings 5
Couples April 2019

Lovely tranquil retreat

Had a lovely tranquil retreat. Staff were very attentive and helpful-Konte was particularly good. We were given champagne on arrival and when leaving too. The Spa is wonderful. It was very relaxing...
>> Read full review

, Barnet, United Kingdom
4/27/2019
TripAdvisor Ratings 5
Family April 2019

It’s the staff that make this hotel 5 star ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

I feel a bit sad writing this review as my son absolutely loved Hespria but we can never return as they have taken the descision to stop having kids at the hotel from the 1st May, this, to me, is a...
>> Read full review

, Chester, United Kingdom
4/23/2019
TripAdvisor Ratings 5
Family April 2019

Great holiday with granddaughters.

I stayed here last July on my own and wanted to bring my granddaughters here before it goes adults only. They absolutely loved it youngest didn't want to leave. Rooms really good three big...
>> Read full review

,
4/20/2019
TripAdvisor Ratings 4
Family April 2019

Great holidays

Hesperia Is really beautiful place for Staying. Beautiful place, room good, great service - need to say about great Animation Team, specialy Eva! Super friendly girl that won hearts of our kids...
>> Read full review

, Manchester, United Kingdom
4/20/2019
TripAdvisor Ratings 3
Family May 2018

“Poor Enough “

Spent eleven days there last year in a suite with sea view. We were happy with the room despite it been a tad old fashioned. Location is good, near puerto calero marina and it has lots of area for...
>> Read full review

, Wiltshire, United Kingdom
4/19/2019
TripAdvisor Ratings 5
Family April 2019

Very Good Hotel

Hotel is very nice, very clean throughout and good quality food with plenty of choice. The staff are very friendly and cannot do enough for you, always with a smile. One evening my son tripped up...
>> Read full review

, London, United Kingdom
4/16/2019
TripAdvisor Ratings 5
Couples April 2019

Excellent holiday

Excellent hotel. Great service, food and cocktails. Really enjoyed the running club with Alejandro running on the stunning cliffs to the next village and back before breakfast! Worth having a hire...
>> Read full review

, Ireland
4/15/2019
TripAdvisor Ratings 4
April 2019

A nice place to relax

The staff were amazing, with the exception of one (head bar man in the Piano Bar) who is clearly in the wrong job, while the other staff went out of their way to ensure that we had all we needed and...
>> Read full review

, London, United Kingdom
4/9/2019
TripAdvisor Ratings 5
Friends getaway April 2019

Excellent Hotel

Just returned from a 5 night stay at this hotel and it was absolutely excellent. The staff were very friendly especially Monte who made us feel very welcome on arrival. The hotel was lovely, rooms...
>> Read full review

, Ascot, United Kingdom
4/4/2019
TripAdvisor Ratings 5
Family April 2019

Amazing

Fantastic hotel - great location - great food - beautiful pool - perfect service especially from Mohamad and Konte - definitely will return and will share with all my friends - brilliant value for...
>> Read full review

,
4/3/2019
TripAdvisor Ratings 5
Family April 2019

AMAZING!!!

the staff were very attentive and friendly, making us feel very welcome especially mohamed, 100% will be coming back, very good cleanliness, great food wide variety of different cuisine every night...
>> Read full review

, Launceston, United Kingdom
4/2/2019
TripAdvisor Ratings 5
Family April 2019

The Spa

We bought a spa voucher entitling us access the spa every day of our 10 night stay. The spa is an oasis of calm in a wonderful hotel. Staff are attentive, polite, non-intrusive and very helpful. Our...
>> Read full review

, Clitheroe, United Kingdom
4/1/2019
TripAdvisor Ratings 5
March 2019

short break 5 nights end of march

excellent on all levels , book this you will not be disappointed ,5 star accommodation and food to die for , staff are efficient and friendly ,quite location but 5 min walk to marina and shops , we...
>> Read full review

, Llandybie, United Kingdom
3/31/2019
TripAdvisor Ratings 5
Couples March 2019

Wonderful hotel

Stayed here recently for 2 nights whilst in Lanza. Walked up to reception to see what room rates they offered and given a few options which I looked at. At the same time I checked online and got a...
>> Read full review

, Greater Manchester, United Kingdom
3/29/2019
TripAdvisor Ratings 4
Business March 2019

Nice communal areas

Stayed here for three days on a business conference. The hotel staff were incredibly helpful throughout my stay and everyone appeared to be friendly. My hotel room was a little dated, however, I...
>> Read full review

, London, United Kingdom
3/28/2019
TripAdvisor Ratings 5
Couples March 2019

Relaxing Trip

We booked a week away to have a last trip before the birth of our first baby in July, this hotel and holiday was just what we needed, very relaxing with time to see some sights, relax by the pool and...
>> Read full review

, London, United Kingdom
3/27/2019
TripAdvisor Ratings 5
Friends getaway March 2019

Lovely place

On Arrival we got fantastic customer service, unfortunately our room was not ready, however the gentleman on reception, was very helpful and apologetic, all inclusive is fantastic,food is amazing and...
>> Read full review

, Chester, United Kingdom
3/25/2019
TripAdvisor Ratings 5
Couples March 2019

Thoroughly Enjoyed!

On arriving at this lovely hotel you are greeted immediately with a smile and ice cold glass of cava, the check-in with Pedro was very efficient and even though we arrived before the check in time...
>> Read full review

, Dungannon, United Kingdom
3/25/2019
TripAdvisor Ratings 3
Friends getaway March 2019

Defo not 5*

Second time back here. Disappointed this time around. Noisy music blaring from bar till 11pm. I wanted a nice quiet holiday. If I wanted to listen to drunken idiots I would have went to Puerto del...
>> Read full review

, Manchester, United Kingdom
3/24/2019
TripAdvisor Ratings 4
Couples March 2019

4*+

lovely staff nice hotel good food, only problem the hotel states all pools heated this was not the case tried all 3 adult pools none were heated,entertainment good, a la carte restaurant food...
>> Read full review

, Chelmsford
3/24/2019
TripAdvisor Ratings 5
March 2019

Champagne on arrival!

This was the best reception I have ever had on arriving at a hotel! We were made to feel like honoured guests, with glasses of champagne. Then Konte took our luggage and showed us to our room. The...
>> Read full review

, Edinburgh
3/23/2019
TripAdvisor Ratings 5
Couples March 2019

Excellent Hotel in a lovely resort

We stayed on an all inclusive basis, we had an excellent sea view room, the staff were extremely friendly and helpful, the food was really nice with plenty of choice, we thoroughly enjoyed our stay...
>> Read full review

, Dublin, Ireland
3/21/2019
TripAdvisor Ratings 3
Friends getaway March 2019

5 STAR HOTEL? NO WAY!!!

First impressions when you arrive to check in are very good. The staff are friendly,business like and positive. I was bringing a group to this hotel for the first time although we have been to...
>> Read full review

, Santa Pau, Spain
3/21/2019
TripAdvisor Ratings 5
Couples March 2019

Good experiance

This was our second time and still very impressed so much so will go again next year which is not like us.Beautifull setting and friendly.Would highly recommend.Some v good restaurants...
>> Read full review

, Caernarfon, United Kingdom
3/17/2019
TripAdvisor Ratings 5
Couples March 2019

Perfect

We stayed half board in this hotel and found everything to be wonderful, most especially the food which was delicious! Usually half board hotels offer reasonable food but the food here has been...
>> Read full review

, Peterborough, United Kingdom
3/16/2019
TripAdvisor Ratings 5
Couples March 2019

Lovely Return Visit

We were last here in 2011 decided to have a 10 day break and see if the hotel was as good as we remembered, we were not disappointed from the minute we arrived the staff were friendly and did...
>> Read full review

, Oxford, United Kingdom
3/15/2019
TripAdvisor Ratings 4
Couples February 2019

Lovely winter break

The best thing about this hotel are the staff who couldn't be more helpful.We were their on B&B basis breakfast was excellant so much choice & eggs pancakes etc being cooked fresh.Hotel is very...
>> Read full review

, Glasgow, United Kingdom
3/13/2019
TripAdvisor Ratings 4
Couples March 2019

Puerto Calero - Hesperia Hotel 5 star

We were only going away for 4 nights and wanted to stay in Puerto Calero for easy access to the marina. Hesperia hotel is 5 - 10 mins walk from the marina with shops and bars. It is situated right on...
>> Read full review

,
3/12/2019
TripAdvisor Ratings 5
Family March 2019

Winter sun vacation The Proudloves

We have just arrived back to the uk 2 days ago from this amazing place. The staff were amazing, we wanted to do nothing and that is what we did and this resort is excellent for that. There is a...
>> Read full review

, Lincoln, United Kingdom
3/11/2019
TripAdvisor Ratings 5
Couples February 2019

Overall, a great holiday

The staff are very helpful, pleasant, professional, attentive. The accommodation is very comfortable. Food choice at the buffet is very good, and tasty, with themed evenings. Service is always...
>> Read full review

, Sleaford, United Kingdom
3/9/2019
TripAdvisor Ratings 4
Couples March 2019

hesperia again !!

this hotel , st in a quiet cliff side just outside the port of Calero is never under any pressure at the times we visit Excellent rooms , really clean and comfortable huge beds. Bathroom/shower...
>> Read full review

, Playa Honda, Spain
3/7/2019
TripAdvisor Ratings 4
March 2019

Enjoyed

Good hotel. Pool around El Drago bar particularly good. Staff friendly and professional. Getting hold of a pool towel a bit of a bureaucratic exercise so gave up, but they are available. Hotel a...
>> Read full review

, Bantry, Ireland
3/6/2019
TripAdvisor Ratings 5
Couples January 2019

One of the best

While staying in this hotel my wife was taken ill and had to be hospitalised. The staff were a great help and really went that extra mile particularly Chloe and Christina. They helped at every stage...
>> Read full review

, North Berwick
3/5/2019
TripAdvisor Ratings 5
Couples March 2019

Perfect Lanzarote

The Hesperia is more of a village than a hotel with everything you could want to do or eat or relax, right there on your doorstep. Quiet efficiency is their standard and it certainly lived up to this...
>> Read full review

, Cheshire, United Kingdom
3/3/2019
TripAdvisor Ratings 3
Couples February 2019

Could be better

Firstly, despite the address being evident on the website, when you click see our location, it shows you it’s sister hotel which is next to the Princess Yaiza in Playa Blanca, and having stayed in...
>> Read full review

, Essex, United Kingdom
3/2/2019
TripAdvisor Ratings 5
Couples February 2019

A Lovely Relaxing Break

We enjoyed a lovely week at the Hotel. The location was excellent, set in its own cove within a 10 minute stroll to the marina with its parade of fashion stores bars and restaurants. The area and...
>> Read full review

, Seacroft, null, United Kingdom
3/2/2019
TripAdvisor Ratings 5
Couples February 2019

Beautiful place with great staff

We have just returned from Hotel Hesperia and had a wonderful relaxing holiday. It’s in a great location a short walk from Puerto Calero marina and situated on the sea front. We were all inclusive...
>> Read full review

,
2/27/2019
TripAdvisor Ratings 5
Friends getaway January 2019

Holiday

I spent a week in the Hesperia hotel last month and had a brilliant time, perfect location for a relaxing break staff were excellent and a special mention to Mohamed he went over and above and...
>> Read full review

, Vendee, France
2/26/2019
TripAdvisor Ratings 4
Couples February 2019

Really would like to give it 5 star but.........

Lovely , spacious rooms , crisp white bedding , big towels and the superb fluffy white dressing gowns and slippers also the bathrooms products are great , so many ' goodies ' . Very nice sea view if...
>> Read full review

, Dublin, Ireland
2/26/2019
TripAdvisor Ratings 5
Couples January 2019

Winter Break

Wow, what a great hotel, and super service. We had a superior suite - refommended. Two double beds (only needed one). Huge bathroom shower jacuzzi and a lounge as well as a balcony. Go for the full...
>> Read full review

, Galway, Ireland
2/23/2019
TripAdvisor Ratings 5
Couples February 2019

Great hotel

Friendly staff esp Mohamed at the outside bar. Breakfast was really great. Champagne a super touch to make a brilliant holiday breakfast. Lovely location. Easy short coast walk to town. Clean and...
>> Read full review

, London, United Kingdom
2/21/2019
TripAdvisor Ratings 5
Friends getaway February 2019

Lovely 5* hotel and an amazing luxury yoga holiday!

We spent a week at the Hesperia Lanzarote on a yoga retreat with Yoga Escapes in February 2019 and it was a wonderful experience. The hotel grounds are lovely, there's a feeling of peace facing the...
>> Read full review

, Barnstaple, United Kingdom
2/20/2019
TripAdvisor Ratings 4
Solo travel February 2019

Quiet location

Location very good quiet suggest a car as is pretty isolated Hotel is good , clean , large pool & garden area, room was fine but had to change as first room on ground floor with patio door opening...
>> Read full review

, Leeds, United Kingdom
2/19/2019
TripAdvisor Ratings 4
Couples February 2019

Just lovely

So just sat waiting for our transfer back to the airport from checking in with Isobel to checking out with Konto and Ricardo the experience has been just lovely. Yes the hotel needs a bit of tlc but...
>> Read full review

,
2/17/2019
TripAdvisor Ratings 5
Couples February 2019

Great hotel & service

We visited the Hesperia in early February. Initial impressions were very good, friendly & efficient reception staff with a glass of champagne on arrival. The room was well presented and clean with a...
>> Read full review

,
2/17/2019
TripAdvisor Ratings 4
Couples February 2019

Mr Essika

Very nice hotel amazing customer service any issue that you have get dealt with immediately it is literally impossible to walk pass a member of staff without being greeted and ask if everything is ok...
>> Read full review

, St. Andrews, United Kingdom
2/16/2019
TripAdvisor Ratings 4
February 2019

Complete chill out package.. for one !

Wanted a single week to myself to: chill out on a lounger in the sun, yoga in sun, eat good food, drink without paying at the bar whenever I wanted ! (It’s always 5 o clock somewhere) hopefully meet...
>> Read full review

, Cheltenham, United Kingdom
2/15/2019
TripAdvisor Ratings 5
Couples December 2018

Xmas in the Sun

A wonderful hotel where nothing was too much trouble for all the staff, they were delightful. We did not recognise the complaints viewed on these pages. Our room was clean and very comfortable...I...
>> Read full review

, lisburn
2/15/2019
TripAdvisor Ratings 5
Friends getaway February 2019

winter sun

My friend and myself stayed at this hotel for a week. We really enjoyed staying at this wonderful hotel, friendly helpful,lots of activities. The resturant was excellent and breakfast outside was a...
>> Read full review

, Naas, Ireland
2/12/2019
TripAdvisor Ratings 5
Couples January 2019

Fabulous place to stay

friendly, spacious and great location. restaurants are excellent and have a very extensive menu with a choice for everyone. Great family holiday with three pools in the hotel to choose from and the...
>> Read full review

, London, United Kingdom
2/10/2019
TripAdvisor Ratings 4
Couples December 2018

6th t\ime

Came here again in beginning of December , we usually go October but had to cancel due to illness but wasn’t disappointed! Weather was fantastic. Staff are so very nice friendly people and can’t do...
>> Read full review

, Eindhoven, The Netherlands
2/9/2019
TripAdvisor Ratings 5
Friends getaway February 2019

Amazing!!

We came to the hotel to enjoy the island and the sun! The staff is so friendly especially Mohamed. We really enjoyed the week and we would love to come back ones! 1 thing... the “heated” pool is...
>> Read full review

,
2/8/2019
TripAdvisor Ratings 4
Couples January 2019

Great hotel, location ok

Hotel lived up to expectation, lovely sea view room (no.544), good room facilities, big bed, his and hers basins, shower and bath, plenty of wardrobe space, tv with sky news, cleaned daily but make...
>> Read full review

, Strabane, United Kingdom
2/5/2019
TripAdvisor Ratings 5
Couples January 2019

One of our favourite hotels

We stayed all-inclusive. Food varied and excellent. Room pleasant with good sea-view. Clean. Staff very friendly and helpful. Quite good entertainment in piano bar. Rather too many steps down to the...
>> Read full review

, London, United Kingdom
2/4/2019
TripAdvisor Ratings 4
Couples January 2019

not quite up to scratch

Although a nice hotel, i don't think it warrants a 5 star rating. The room was a little dated. old furniture, the air con/heating was not functional, a telephone in the bathroom had no real...
>> Read full review

, Puerto Calero, Spain
2/2/2019
TripAdvisor Ratings 5
Family January 2019

5th trip

I stayed at this great hotel with my daughter for a 5 night spa break.The hotel has new owners and they have certainly raised service standards even higher than on our previous visits. The spa was as...
>> Read full review

, Harrogate, United Kingdom
2/1/2019
TripAdvisor Ratings 4
Couples January 2019

Nice but not 5 star

Large open spaces everywhere and the lobby is beautiful. Staff were very pleasant, especially in the breakfast room. The breakfast itself was probably one of the best we’ve experienced. A vast array...
>> Read full review

, Upton upon Severn, United Kingdom
1/27/2019
TripAdvisor Ratings 5
Couples January 2019

Sublime

All that one would hope to expect. Our stay was perfect in every way. We found the staff to be attentive, professional and pro-active. The food proved to be varied, of both a good quality and met our...
>> Read full review

, Bristol, United Kingdom
1/27/2019
TripAdvisor Ratings 3
January 2019

More rules than an English seaside landlady.

The food was the best we've ever had. The staff were brilliant. Anna in restaurant very friendly and 'human'. Went all inclusive (um). You have to consume the drinks in the bar you were served...
>> Read full review

,
1/27/2019
TripAdvisor Ratings 2
Business January 2019

Poor and Misleading

Went to hotel for business meeting/trip. The hotel is 5 star online, but in reality did not live up to its rating. On arrival, only on bed given, lighting was poor in the room, found a cockroach...
>> Read full review

, Belfast
1/26/2019
TripAdvisor Ratings 5
Friends getaway January 2019

Fantastic trip

Just returned from a fantastic week at the Hesperia, can honestly say from the moment we arrived to we left the staff couldn't have done more for us. I was a little concerned with previous reviews...
>> Read full review

,
1/26/2019
TripAdvisor Ratings 5
Friends getaway January 2019

Miss Andrea Kane

Spent a week in the Hesperia Hotel Puerto Calero & had a fantastic time. Hotel is beautiful & staff are outstanding, in particular Mohamed. He was very friendly & helped make our holiday a better...
>> Read full review

,
1/26/2019
TripAdvisor Ratings 3
Business January 2019

Shocking

Visited here on a business trip. Was not impressed at all when playing a game of pool we had someone throw a cup out of their balcony at us. When arriving and throughout our stay the hotel staff and...
>> Read full review

,
1/23/2019
TripAdvisor Ratings 4
Couples January 2019

Good Hotel With fantastic Staff

The Hesperia is located a 5-10 minute walk from Puerto Calero, which comprises a new marina packed with beautiful boats and yachts, with many new bars and restaurants along its harbour. In the...
>> Read full review

, Malaga, Spain
1/23/2019
TripAdvisor Ratings 4
Couples January 2019

Its not a 5 star experience!

Hotel and grounds are attractive and welcoming. Rooms are rather basic for a 5 star hotel. There is no feeling of luxury- understated or otherwise. Great location. Peaceful and quiet. Good service...
>> Read full review

, Edinburgh, United Kingdom
1/23/2019
TripAdvisor Ratings 5
Family December 2018

A fantastic Christmas experience!

We stayed at the property over Christmas this year and it was a fantastic trip! The star of the show was Konte - he looked after us upon arrival with a crisp Cava, showed us to our suites, and...
>> Read full review

,
1/20/2019
TripAdvisor Ratings 4
Solo travel January 2019

Second Stay at New Year

After spending an enjoyable break here last New Year, I decided to return again for the New Year period.  The location is great, only about 15 minutes from the airport and the resort is quiet, a...
>> Read full review

, Malmesbury, United Kingdom
1/20/2019
TripAdvisor Ratings 4
Couples September 2018

Third visit

Arrived for an all inclusive weeks stay and were offered a reasonable upgrade to a suite on the top floor of the central part of the hotel. Food, service and staff lived up to expectations from...
>> Read full review

, Ballyshannon, Ireland
1/20/2019
TripAdvisor Ratings 4
Family January 2019

Potential to be excellent!

My wife, Daughter and I visited this hotel from the 3rd to the 12th of January 2019. First impressions were fantastic. The huge atrium is very impressive and we were greeted with a smile at reception...
>> Read full review

, Leicestershire, United Kingdom
1/17/2019
TripAdvisor Ratings 4
Couples December 2018

Absolutely brilliant Christmas

Really hard to rate and I did consider a full 5 points. There were a few small niggles so wish I could say 4.5 out of 5. We stayed for a week over Christmas. The hotel was quiet and relaxed at the...
>> Read full review

, devon
1/16/2019
TripAdvisor Ratings 3
Family May 2018

Short stay

We were put into this hotel after easyJet mucked the whole flight up and couldn’t leave until the next morning. We arrived at the hotel and thought wow. We were checked in in the conference room and...
>> Read full review

, Nottingham, United Kingdom
1/15/2019
TripAdvisor Ratings 3
Couples December 2018

Would not recomment

Arrival at hotel service at reception very good, room excellent until we went for a shower, could not adjust height and just a trickle of water, complained and this was put right immediately with new...
>> Read full review

, Hertfordshire
1/14/2019
TripAdvisor Ratings 4
Couples December 2018

Good Comfortable Hotel

We stayed over Christmas & New Year and found the hotel to be very comfortable. it is in a nice location around 8-10 minutes walk to the harbour where there are plenty of restaurants. The rooms are a...
>> Read full review

, Chatham, United Kingdom
1/8/2019
TripAdvisor Ratings 5
Couples December 2018

Christmas Break

Nice clean, smart hotel. Rooms were of a good size and nice and comfortable. The hotel is a good size with plenty of bars to choose from. The staff are all very friendly and helpful. Buffet breakfast...
>> Read full review

,
1/6/2019
TripAdvisor Ratings 5
Couples January 2019

Peace and tranquility

A lovely hotel in a fabulous setting. Panoramic views out to sea and of the neighbouring islands. Beautiful sunsets. An easy walk along to a sweet marina which has a good variety of restaurants...
>> Read full review

,
1/4/2019
TripAdvisor Ratings 1
Couples November 2018

Not a 5 star hotel!

We booked an 8 night holiday in November 2018. Having paid an extra £166.00 for a sea view, we were given a room with a side sea view. After complaining we were offered a full sea view room! Having...
>> Read full review

, Widnes, United Kingdom
1/4/2019
TripAdvisor Ratings 3
Couples December 2018

Holiday

We booked a fully inclusive package, the room although looking over car park, it was clean and comfortable. It was a bit off putting that we still had to pay supplements for drinks, sandwiches and...
>> Read full review

,
1/4/2019
TripAdvisor Ratings 1
Family January 2019

Complete Disappointment

We are currently on the second day of a 9 day stay at the hotel with our 2 yr old daughter. We booked a suite to enjoy our stay to its maximum potential. Unfortunately we are currently sitting in...
>> Read full review

, Hamburg, Germany
12/31/2018
TripAdvisor Ratings 3
Couples December 2018

Downgraded to a 4 stars resort for British AI tourists

4 years ago, we visited a 5 stars resort managed by NH and we liked it very much. So we made an early booking this year for our Christmas break, which was not the best choice at the end. Here are the...
>> Read full review

, Kingston upon Thames, United Kingdom
12/31/2018
TripAdvisor Ratings 4
Family December 2018

Could have been perfect but ......

After visiting the amazing spa as a day guest last year my sister and I returned to stay in this beautiful hotel for 4 nights over the new year holiday season. This place could be and was perfect...
>> Read full review

, Leicester, United Kingdom
12/30/2018
TripAdvisor Ratings 4
Family December 2018

Ok for a 3 night break

Had a little break here with my daughter, I booked as I was told the pool was heated, believe me it’s not!! Freezing freezing cold, I’d messaged prior and hotel told me 25-26 degrees more like -25...
>> Read full review

, North Wales, United Kingdom
12/29/2018
TripAdvisor Ratings 5
Couples December 2018

Very enjoyable holiday

This was a very enjoyable stay over the Christmas period. The hotel is kept very clean with all the staff very attentive, the hotel is set in spacious grounds next to the path along the coast. There...
>> Read full review

, Leeds, United Kingdom
12/23/2018
TripAdvisor Ratings 4
Family November 2018

Family stay

We spent 9 nights at the Hesperia in November with our son who is a wheelchair user. Good points: Extremely friendly staff overall- my son was made a fuss of and entertained by many staff High level...
>> Read full review

, Aberdeen
12/14/2018
TripAdvisor Ratings 5
December 2018

Wonderful Team Hesperia, fantastic friendly staff, super hotel

The staff here are so friendly, happy and helpful which makes the whole experience much more enjoyable. The room is spacious and very clean with terrific views of the pool and ocean. The food is...
>> Read full review

, Milton Keynes, United Kingdom
12/11/2018
TripAdvisor Ratings 5
December 2018

Five stars?

Really difficult to fault the hotel and staff despite some comments to the contrary. It seems that others manage to find something to complain about without taking into account the overall " package...
>> Read full review

, Peterborough, United Kingdom
12/10/2018
TripAdvisor Ratings 5
December 2018

Couples Break

Booked 3 night all inclusive at this hotel. Great location and wonderful staff.on our arrival we were given a complimentary flute of champagne each. Nice clean rooms with good views comfortable beds...
>> Read full review

, Barnsley, United Kingdom
12/8/2018
TripAdvisor Ratings 5
Couples November 2018

Great Staff, Great Location = A Great Holiday

Having been to the Canaries many times, including several stays in different resorts in Lanzarote going back 40 years this was one of the best holidays me and my wife have had ... The Staff at this...
>> Read full review

, Turin, Italy
12/7/2018
TripAdvisor Ratings 5
Couples December 2018

Lovely

Amazing place with amazing staff. Room with excellent views,breakfast second to none, Marco in Guest Experience made sure everything was well appointed before the arrival. Thank you for everything...
>> Read full review

, Nowhere
12/6/2018
TripAdvisor Ratings 1
Solo travel December 2018

Worst hotel experience ever. Ruined holiday.

I reserved a room for 3 nights with two separate bookings, due to a change of plan. When I checked in I explained this and showed the staff both bookings. It seemed they didn't have them, and it took...
>> Read full review

, Swindon, United Kingdom
12/3/2018
TripAdvisor Ratings 5
Family December 2018

Fab! Fab! Fab!

We had a mother and daughter “cheeky weekend “ here for the Grande Dames birthday and we were more than pleased with this hotel. Beautifully decorated, great food and wonderful staff. We would...
>> Read full review

, Brussels, Belgium
12/1/2018
TripAdvisor Ratings 5
Solo travel November 2018

the place to be

Very nice hotel fourth stay and I'm always feeling at home. Everything is nice the atmosphere in the lobby the swimming pool areas. The port and the mountain nearby just next to the sea. Don't miss...
>> Read full review

, Burnsall, United Kingdom
11/28/2018
TripAdvisor Ratings 4
Couples November 2018

Worries laid to rest!

Having read a lot of negative feedback on here for this hotel I was not looking forward to our stay. However, whilst it’s not a five-star as we would expect in the UK , it is certainly a lovely...
>> Read full review

, Sheffield, United Kingdom
11/26/2018
TripAdvisor Ratings 5
Family November 2018

5* short family break

Just returned 25/11/18 we had an excellent short stay at HESPERIA Lanzarote , before we went I had a scan through the comments on trip advisor and for the life of me I don't know what some people...
>> Read full review

,
11/26/2018
TripAdvisor Ratings 5
Couples November 2018

Excellent

Loved this hotel. Very nice place to relax. Great staff. Marco organised 2 electric bikes for us. The breakfast Buffett is top class. So many options. Rooms were cleaned perfect each day. I wish we...
>> Read full review

, England Surrey
11/26/2018
TripAdvisor Ratings 5
Couples November 2018

One of the excellent reviewers

Just spent 2 weeks at the Hisperia and it would be hard to find anything to complain about. Firstly all the staff from the management down to the chambermaids were all very helpful, nothing was to...
>> Read full review

, Manchester, United Kingdom
11/23/2018
TripAdvisor Ratings 4
Family November 2018

Lovely large hotel

Great hotel , very professional staff , greeted with a glass of bubbly , nice clean rooms , pool view but was unable to use the pools due to the freezing cold water , considering they are advertised...
>> Read full review

,
11/20/2018
TripAdvisor Ratings 5
Couples November 2018

Last minute break

If you are looking for an excellent last min break can not praise this hotel enough. Very interesting fact. There are 2 hotels with the same name a few miles apart. I read a bad review after we had...
>> Read full review

, The Royal Town of Sutton Coldfield, United Kingdom
11/17/2018
TripAdvisor Ratings 3
Family October 2018

Best thing is the view!!

Massive hotel, looks 5star on arrival the reception / foyer beautiful, very welcoming on arrival! Location and view harbour fabulous.That’s the best bits done !! Probably when new it was a five...
>> Read full review

,
11/16/2018
TripAdvisor Ratings 4
Solo travel November 2018

Thoughtful service

I really enjoyed my stay here. The room was nice and immaculately clean. What really made it for me was the service - every member of staff i met was lovely. I also found them really thoughtful with...
>> Read full review

, Kendal, United Kingdom
11/15/2018
TripAdvisor Ratings 4
Family October 2018

Lovely hotel

Stayed here with my daughter for 4 days at the end of October. Really lovely welcome with a glass of fizz. We arrived in the morning and were told our room may not be ready until after 3.00pm but...
>> Read full review

, Glasgow, United Kingdom
11/14/2018
TripAdvisor Ratings 2
Family October 2018

Poor

Very poor service rooms not clean properly staff not communicating with one another properly was advised wrong transfer time had to pay our own taxi almost missed our flight mice in the bottom pool...
>> Read full review

, Cambridge, United Kingdom
11/13/2018
TripAdvisor Ratings 5
Friends getaway November 2018

Loved this hotel!

Just spent 3 nights (too brief!) at this wonderful hotel. We were welcomed by the most amazingly friendly Konte, what a smile! A fabulous start to our mini break... glass of bubbles while Konte...
>> Read full review

,
11/12/2018
TripAdvisor Ratings 4
Friends getaway November 2018

Fantastic friendly hotel

We have just come back from a 4 night stay. This is our 2nd visit. The staff were fantastic, extremely friendly and nothing was too much trouble for any department. The evening entertainment was...
>> Read full review

, Ivybridge
11/12/2018
TripAdvisor Ratings 3
Friends getaway November 2018

Could be so much better

So where do I start, yes there were some positives but quite a few negatives which meant although we enjoyed the holiday it could have been so much better. All the negatives are totally under the...
>> Read full review

,
11/12/2018
TripAdvisor Ratings 4
Family October 2018

Lovely

We spend 10 days in this hotel. Well, It’s not 5 stars but worth it anyway! Pools - quite cold, but very nice. Beutiful view, nice stay. Need to say about entertainers! My kids had soooooo much fun...
>> Read full review

, London, United Kingdom
11/9/2018
TripAdvisor Ratings 4
Couples November 2018

Great for the price. A lovely relaxing week.

We booked this and then saw all the negative reviews and felt concerned before we arrived. Now we’ve spent a week here we have no idea what people are complaining about. It’s a lovely hotel with...
>> Read full review

,
11/9/2018
TripAdvisor Ratings 3
Couples November 2018

Not up to expectations!!

A good welcome when we arrived and a satisfactory room,spacious and clean,then as you start to try and use the facilities do you realise there are problems with the running of this hotel . Breakfasts...
>> Read full review

, Oxford, United Kingdom
11/8/2018
TripAdvisor Ratings 3
Couples October 2018

Not 5*

This hotel is not 5* got there and had to wait 4 hours for are room reception pointed to a sign that said check in is at 3pm but a family that got there same time checked in. Corridors To rooms...
>> Read full review

, Bangor, United Kingdom
11/4/2018
TripAdvisor Ratings 3
September 2018

great facilities needs a refurb badly

We stayed in this hotel and although it wasnt a bad experience we couldnt recommend it or go back. The moment you arrive is great the staff are very pleasant ,the foyer is lovely, we were shown to...
>> Read full review

, Manchester, United Kingdom
11/3/2018
TripAdvisor Ratings 2
October 2018

Holiday october 2018

Just returned from a 10day holiday at the supposedly 5star, 4TTTT+ hotel. Maybe this rating was correct in the 1980's but now it is not worth 3stars. The piano bar carpets are full of stains. The...
>> Read full review

,
11/1/2018
TripAdvisor Ratings 5
Family October 2018

Nice Break

Just come back from the Hesperia, what a lovely hotel.Nice setting and only a 5 minute walk from the marina.This was an all inclusive holiday that would suit any seasoned traveller.The food was very...
>> Read full review

, West Sussex, United Kingdom
11/1/2018
TripAdvisor Ratings 3
Family October 2018

Disappointing and not a luxury hotel

I am sorry to have to agree with the recent reviews. This is not a luxury hotel despite all its so called facilities. It is certainly in need of some TLC, there are lots of neglected areas. The area...
>> Read full review

, Preston, United Kingdom
10/30/2018
TripAdvisor Ratings 2
Couples October 2018

Not 5 star

Stayed here for 10 nights earlier in the month on arriving at the hotel we had to wait 3 hours for our room after travelling for 11 hours rang Jet 2 to complain and when they tried to contact the...
>> Read full review

, Glossop, United Kingdom
10/30/2018
TripAdvisor Ratings 4
Family October 2018

Disappointing 2nd Visit to Hesperia Hotel For A Family of 8

Our 2nd visit to Hesperia 18th-25th October 2018 (family of 8 All Inclusive) unfortunately not the 5 star experience we enjoyed the year before. Food, Cleaniness of rooms and pool areas is good. Air...
>> Read full review

,
10/29/2018
TripAdvisor Ratings 2
Couples October 2018

Really disappointing- not a 5* hotel not even close

Just back from a 5 day stay at the Hotel Hesperia Lanzarote. I’ve never written a bad review before but I’ve also never been on a holiday before where I just wanted to come home the whole time I was...
>> Read full review

, scotland
10/27/2018
TripAdvisor Ratings 3
October 2018

Would not return- NOT 5 Star

This hotel has an impressive grand entrance,but it ends there. Our bedroom was spacious but furnishings were tatty. The valance on our bed was dirty and the bench like seat at the end of the bed was...
>> Read full review

, Utrecht, The Netherlands
10/26/2018
TripAdvisor Ratings 5
Couples October 2018

Honeymoon in Hesperia Lanzarote

We went to Hesperia for our honeymoon and I have to admit that I've never been so spoiled in my life with all the nice things it had to offer. Personell: First of all this hotel has 5 star staff...
>> Read full review

, Great Malvern, United Kingdom
10/24/2018
TripAdvisor Ratings 5
Solo travel October 2018

A good place for an unexpected stay

The flight I was due to take back to the UK was delayed by a day and so the airline took passengers to the Hesperia Lanzarote until the flight was ready to go. It was a good place to go. The staff...
>> Read full review

, County Dublin, Ireland
10/24/2018
TripAdvisor Ratings 5
Family October 2018

Excellent

We are currently staying at this hotel. I don’t usually review a hotel until after our stay but all we can say is that this one is excellent. From the minute we arrived all the staff have been...
>> Read full review

, Sheffield
10/24/2018
TripAdvisor Ratings 1
Couples October 2018

Not 5 star more like 3 star !

Stayed on a bed and breakfast basis - Food terrible breakfast cold asked for coffee 3 times never went again, lunch had a chicken sandwich that was missing the chicken ! Hate in the matina for all...
>> Read full review

,
10/22/2018
TripAdvisor Ratings 5
Couples October 2018

How do you balance reviews?

Short version - don't be put off by the bad comments. I am glad I ignored them because this hotel is excellent and we had a wonderful holiday. Longer version... How do you determine what a hotel is...
>> Read full review

, Telford, United Kingdom
10/22/2018
TripAdvisor Ratings 3
Couples October 2018

Disappointed

I really thought I’d love this hotel. It’s in a great location and the photos are all very appealing. But it takes more than this to make a great hotel and we were very disappointed that it didn’t...
>> Read full review

,
10/22/2018
TripAdvisor Ratings 5
August 2018

Nice leisurely break

Great hotel , great staff, great food and only 10 minutes walk from the Marina where you will find some fantastic restaurants. Rooms were clean. The entertainment was very good and pretty varied for...
>> Read full review

,
10/19/2018
TripAdvisor Ratings 5
October 2018

Hesperia - Excellent!

I have just returned from a 7 night stay at Hesperia Lanzarote. Reading some of the other reviews with negative comments I would simply put them down to "picky" individuals. This hotel is excellent...
>> Read full review

,
10/18/2018
TripAdvisor Ratings 3
Friends getaway October 2018

Great massage at the spa

The staff at the spa are all very friendly and welcoming. Surprisingly had to pay to use the spa pool etc as well as paying separately for a massage. Not cheap but I’d recommend the massage. €24 for...
>> Read full review

, Belfast, United Kingdom
10/17/2018
TripAdvisor Ratings 3
Family October 2018

Honest review

I’ve just returned home from a week at the Hesperia with my husband and daughter. When we first arrived at the hotel our first impressions were good, the reception area is beautiful and we were...
>> Read full review

,
10/16/2018
TripAdvisor Ratings 5
Couples October 2018

Just Perfect- Hesperia.

Wow, where to begin, well I suppose from the moment we were met by Konte upon arrival is where the holiday really started. Everything here at the Hesperia is to perfection. The staff are second to...
>> Read full review

, Kerry
10/16/2018
TripAdvisor Ratings 5
Family September 2018

Great for Kids

We stayed here in September 2018 with our 3 year old daughter. It was our second time here and we really enjoyed our stay. There are two great swimming pools for kids and our daughter had a great...
>> Read full review

, South Yorkshire, United Kingdom
10/16/2018
TripAdvisor Ratings 5
Couples September 2018

Brilliant hotel

From walking in to leaving we had a great time in a lovely clean and friendly hotel.Met by Juan we were made to feel welcome,and Sandra on reception was also first class.Room was very nice and...
>> Read full review

, Berkshire
10/13/2018
TripAdvisor Ratings 5
Couples October 2018

Amazing hotel

We stayed for a week at the beginning of October and are already looking to book for next year. The hotel itself is gorgeous, very peaceful and relaxing however we felt the staff made the experience...
>> Read full review

, March
10/12/2018
TripAdvisor Ratings 1
Friends getaway October 2018

5 star all-inclusive?? not a chance - What a Con!

I had the unfortunate experience in staying at this ghastly hotel, the a/c did not work for the entire 8 day holiday after calling and shouting for them to fix it for 5 days, I found out from the...
>> Read full review

, London, United Kingdom
10/12/2018
TripAdvisor Ratings 5
Couples September 2018

Brilliant, in all aspects

From the moment we got our coach, the hotel and staff were there to help and serve us. Konte took care of our suitcases and handed us a mimosa. He was very friendly and explained the hotel and...
>> Read full review

, New Forest National Park Hampshire, United Kingdom
10/10/2018
TripAdvisor Ratings 4
September 2018

99% great hotel

Everything except for a small but very important holiday detail excellent. Our room was in the 600's on the same floor and literally down the corridor from the reception and piano bar. Our balcony...
>> Read full review

, Coventry, United Kingdom
10/10/2018
TripAdvisor Ratings 5
Couples October 2018

October 2018

Another lovely week in the sun at the Hesperia, quality location, quality accomodation & a very relaxing week. The only issue we had was with a glass bathroom door which had come off its runners. We...
>> Read full review

, London, United Kingdom
10/10/2018
TripAdvisor Ratings 3
Couples October 2018

Good but needs to try harder

Currently 3 days into a 10 day stay at the hotel. Agree with all the positive things written about the hotel - especially the great staff - BUT there are areas where small changes would make it a...
>> Read full review

, Manchester, United Kingdom
10/7/2018
TripAdvisor Ratings 5
Couples September 2018

my husband and myself just returned after a weeks stay,and we can recommened this hotel.

Rooms were very lovely,big bathroom,towels provided,and room cleaned every day.we had a lovely view of pool area.there were pool bars serving lovely food,all staff very attentive.we went for bed and...
>> Read full review

, Fiskerton, United Kingdom
10/6/2018
TripAdvisor Ratings 4
Friends getaway September 2018

Fabulous location

Party of 4. Hotel very clean and airy. Staff all very helpful. We stayed for 7 nights on bed & breakfast basis. Our room had sea view and you could watch the sun come up in the morning.(Room 670...
>> Read full review

,
10/6/2018
TripAdvisor Ratings 5
Couples October 2018

Wonderfully relaxing

Myself and my husband have just returned from a weeks stay at the Hesperia hotel and I cannot recommend it enough.The staff were so friendly and attentive. From the minute we arrived Konte made us...
>> Read full review

, ipswich
10/3/2018
TripAdvisor Ratings 5
Family September 2018

Excellent hotel

Have just returned from a week here.. hotel cannot be faulted.. its was clean throughout and the staff could not do enough to help Only fault that i have is that we arrived in the morning to be told...
>> Read full review

, dorset
10/3/2018
TripAdvisor Ratings 3
Couples September 2018

pleasant location

We booked at short notice and looked for a five star hotel. It is a convenient distance from the airport, and the sea views are lovely. The hotel is quite large with several different pools and...
>> Read full review

, Lincolnshire England
10/3/2018
TripAdvisor Ratings 4
Couples October 2018

Excellent Quiet location

Stayed here for 5 nights and overall very pleased we chose this hotel. Hotel is large with great facilities with numerous pools. Staff are all friendly and very attentive to your needs. Bedrooms are...
>> Read full review

,
10/1/2018
TripAdvisor Ratings 5
Couples September 2018

Perfect holiday

The hotel was fantastic- we were greeted with a complimentary glass of fizz upon arrival and we knew the holiday had started! The staff across the hotel were very friendly and welcoming- we would...
>> Read full review

,
9/29/2018
TripAdvisor Ratings 4
Couples September 2018

Chilled out stay

Had a wonderfully relaxing break at the Hesperia - greeted by lovely reception staff Isobel being fantastic at check in topped off with the complimentary glass of fizz. Breakfast brilliant with...
>> Read full review

,
9/28/2018
TripAdvisor Ratings 5
Friends getaway September 2018

Excellent Hotel

We thoroughly enjoyed our stay. Can’t fault the hotel, the food was definitely 5 star, the view from the room was great and the architecture of the main lobby was stunning. A special thanks to Jorge...
>> Read full review

, newport>south wales
9/28/2018