El BEST JACARANDA es el destino ideal para para disfrutar al máximo de las numerosas propuestas de turismo familiar que ofrece COSTA ADEJE. Destacan las vistas a la piscina y a la avenida. Las 563 habitaciones del hotel proporcionan un agradable entorno para descansar después de una jornada llena de emociones. Para las familias con niños, el hotel está adaptado a las necesidades de los más pequeños. Se puede alternar el ejercicio en las pistas de deporte con momentos de descanso en las zonas comunes.
All Inclusive with alcoholic drinks (Own brands): Si
Buffet breakfast: Si
Buffet Lunch: Si
Life cooking: Si
Cafeteria within the premises: Si
Buffet Dinner: Si
Cribs available on request
Bicycle room/space: Si
Number of floors in main building
Pool bar: Si
Safety deposit box
Games room: Si
Shared lounge/TV area: Si
Sun terrace: Si
Kids' club: Si
Shops (on site): Si
Distance (in metres) to airport
Facilities for disabled guests: Si
Disco /Club: Si
Hotel with pool: Si
Beach Hotel: Si
Sports Hotel: Si
Hotel For Families: Si
Internet Hotel: Si
Spa Hotel: Si
Parking Hotel: Si
Air Conditioning Hotel: Si
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Based on 5950 reviews
W11SNOO, 9/12/2020 September 2020
Disgusting, dislike brits
DISGUSTING! RUDE STAFF! DON’T LIKE BRITS!!!
WHAT A ABSOLUTE DISGUSTING PLACE!!! NOT FOR BRITS OR KIDS
Wow! Where do I start I paid £1700 to stay here for the 10 nights and I’d rather of... >> Read full review
Cyrillevanrijswijk, 9/4/2020 Family August 2020
Even tho they had to work with arrangements for the COVID, it was absolutely amazing! Staff was very friendly. A special shout out to the girls from the swimming pool bar. By the breakfast it was all... >> Read full review
william M, Rome, Italy 9/1/2020 Friends getaway August 2020
Good but things have to be done
Staff was very friendly. Rooms very clean. Nice swimming pools. The hotel itself was a little bit old fashioned. The wifi was very bad. Breakfast was good. There was a lot of food for lunch and... >> Read full review
lambx1x, 8/28/2020 Family August 2020
Loved are stay
We stayed here Aug 18th -25th 2020 as all - inclusive.
We were made feel very welcome upon arrival by the freindlys team at reception.
The hotel was clean and the rooms big enough for a family of... >> Read full review
SL2030, England, United Kingdom 8/13/2020 Family August 2020
Nowhere near a 4 star and don't seem too fond of Brits !!!
We arrived at 11pm and advised the hotel that we would be late. They had some food from the buffet plated up for us in the restaurant which I thought was a nice touch. All seemed well to start. The... >> Read full review
angieals3105, Stockport, United Kingdom 8/13/2020 Couples August 2020
Very Nice Hotel
we spent a week in Jacaranda just as it had reopened after lockdown .Hotel was very nice clean and friendly.All covid measures are in place and well abided. Only down for us was that there wasn't a... >> Read full review
jeanie9999, Lincoln, United Kingdom 3/22/2020 December 2019
This is not a 4* hotel these are our opinions
OK these are the facts from our point of view. We stayed for almost 3 weeks in December 2019.
We stayed in two rooms at different positions within the hotel.
I had booked and paid for a premium room... >> Read full review
DayTrip67630375156, 3/18/2020 March 2020
Just returned home and would like to say we were not too happy with this hotel. Apart from our room with an enormous bed and really great shower, also a lovely maid. The swimming had work going on... >> Read full review
keja53, Chaam, The Netherlands 3/18/2020 February 2020
We are very contenr of the service of this hotel. The breakfast en dinner are very good en much choise for everyone. Every evening amusement in the hotel. The room was clean en every day new... >> Read full review
TartanManxie, 3/16/2020 Couples March 2020
Week in Tenerife
We booked a last minute week in Tenerife with Jet 2 .
The Hotel was a real surprise , although a bit dated in places it was spotlessly clean and the food was superb.
The Pool areas where well... >> Read full review
294vidart, 3/14/2020 October 2019
Fun and family freindly
Me and my family had a great stay at jacarana.There was great food fun activities and great staff. It was are second time at the hotel.I highly recomend the hotel.
The hotel has a great location very... >> Read full review
Madonaldabroad, Glasgow, United Kingdom 3/13/2020 Couples March 2020
Great Hotel, facilities and staff, everything was excellent apart from evening entertainment and buffet uk style breakfast.
Evening entertainment in the piano bar try’s to cater for too many... >> Read full review
Premaum, 3/13/2020 Family March 2020
Pool rules disappointing for families
Considering it boasts many pools and has a kids clubs, even with no one in the pool no inflatables allowed or balls. Very odd. Some of the staff miserable bordering on rude which let's down the rest... >> Read full review
foggy03, Sheffield, United Kingdom 3/10/2020 February 2020
Fantastic Hotel !!
Booked 2 rooms for a 9 night stay.
From the moment we arrived the experience was quite simply brilliant.
Check in was simple and efficient, our rooms on the 7th floor overlooking the road with a... >> Read full review
Condor47709, Widnes, United Kingdom 3/7/2020 Couples February 2020
Went to the best jacaranda in Adeje for a week long relaxing holiday. The hotel did not let us down . We went half board and when we got the option to upgrade but chose to stay half board. The room... >> Read full review
ukpoppy2020, Shropshire 3/7/2020 February 2020
Lovely hotel, apart from bar staff!
What a brilliant week we had at the Best Jacaranda, but that was purely down to the weather! My first visit to Tenerife didn't disappoint. The hotel is clean and the pools are immaculate and very... >> Read full review
271anniv, 3/7/2020 Family February 2020
Good hotel, I recommend. Food was not excellent but versatile options were available. Excellent service, friendly staff, nice rooms. Kids pool was warm which was nice. Hotel had good extra services... >> Read full review
Ann K, 3/2/2020 Couples February 2020
Myself and my husband stayed for 10 nights 3 -13 February 2020. On second day we were victims of pick pockets. Our mobile had no reception at the hotel, the staff refused to help us either ring... >> Read full review
jonsR2373KX, Lincolnshire, United Kingdom 3/2/2020 February 2020
The hotel is well maintained and has many terrace areas with a good supply of sunbeds. Only one pool is heated and this becomes busy.
The dining area is an open 'canteen' which is noisy and busy... >> Read full review
AdaFromPoland, 3/2/2020 Solo travel February 2020
The best hotel ever!
Clean room 👍🏻, great food 🦐🍎🥑🍕🍔 and drinks 🥂🍹🍸 beautiful view 🌅🏞🌄 amazing international animation team 🙅🏼♀️💃🏻🕺🏻🏄🏼♀️🤸🏼♂️🧘🏼♀️ (Gosia ❤️❤️❤️). It was the best holiday ever... >> Read full review
Y9847WEsylviar, 2/29/2020 Couples February 2020
Four star hotel
This is a lovely hotel with a heated outdoor pool so you can swim all year round. We had a spacious room and balcony with a comfortable bed, tea and coffee facilities which was cleaned daily. There... >> Read full review
Dj19881995, sunderland 2/29/2020 Family February 2020
We arrived at the hotel on 18th February. Check on was very quick. The room was exactly what we requested and we had a fantastic view. We were a family of three, there was only two chairs on the... >> Read full review
Alison D, Selby, United Kingdom 2/28/2020 February 2020
Rude staff, dull, dingy rooms and public areas.
We stayed for one night when our flight home was cancelled. We booked two superior rooms with pool view.
We knew we were in for a poor experience as soon as we entered the reception area.
Dull and... >> Read full review
patrickhR2319OD, Roosendaal, The Netherlands 2/28/2020 Family February 2020
This is a very big hotel, still it does not feel over crowded. Its very comfortable, the food is great, maybe a bit too much choice causing you to eat too much. There are lots of swimming pools at... >> Read full review
656rone, Amsterdam, The Netherlands 2/28/2020 February 2020
FotoTravel/ Enrico and Blanca
During our stay last week at Best Jacaranda we were greeted at the swimming pool by Blanca. We were so pleased with the pictures she took of our kids, that we immediately made an appointment with her... >> Read full review
dawn h, Louth, United Kingdom 2/25/2020 February 2020
Beautiful spotless clean hotel
Lovely hotel, 99% of staff friendly and helpful. Thank you to Hector on reception who changed our room with no fuss, and to Tanya our friendly, always smiling cleaner. We had a great holiday. Five... >> Read full review
Mike N, Wirral 2/24/2020 February 2020
Difficult to review, but mostly fantastic!
Really excellent hotel. Great location, superb food, wonderful value and r-e-a-l-l-y friendly and helpful staff. All great but particularly Dorta and Nieves of the waiting on staff - really excellent... >> Read full review
Rossy S, London, United Kingdom 2/22/2020 Couples February 2020
Wonderful stay and just what we needed!
I returned last week from a week away with the wife. I’ve read quite a few reviews on here and honestly don’t understand how people can find such fault. We are a couple in our late 20’s and are... >> Read full review
V6844LBjohnd, Peterhead, United Kingdom 2/19/2020 Family February 2020
Mr & Mrs Donaghy
We stayed for just over a week at the Best Jacaranda in Adeje,Tenerife. Very pleasant and helpful staff greeted us on arrival and transported our luggage to our rooms. The rooms allocated could do... >> Read full review
JuliaDeF, 2/19/2020 Couples February 2020
Wonderful Relaxing Week
Very nice hotel large and clean. Great choice of food but sometimes not as hot as I would like. Nice walk down to the beach. Staff very friendly and helpful. Disappointed that you did not get... >> Read full review
Colabroad, Newcastle upon Tyne 2/18/2020 January 2020
Week in this large clean hotel
Large hotel with reasonable food but mainly the food geared towards continental Europeans. Good location but you should use the crossing if on foot as attempting to cross the road immediately outside... >> Read full review
Scar1985, Sorrento, Italy 2/16/2020 January 2020
Nice hotel in a convenient location
Stayed in January, 9th to 19th, room 486.
Me and my girlfriend booked through a local travel agent in Italy, which used Alpitours, we were on a full board basis with drinks included.
I am writing... >> Read full review
Z7102JMryant, 2/15/2020 Family February 2020
Terrible hotel. Avoid.
When checking in the staff at reception weren't helpful at all, would actually say they were very rude. This was the case for the full week with the reception staff. Never explained anything about... >> Read full review
Brenda W, 2/13/2020 January 2020
Ideal for families. Buffet meals with a good selection of hot and cold food, with cakes! Good location near Fanabe Plaza shops and the bus stop. 10 minutes walk to Del Duque shops and beach. Porto... >> Read full review
3nicholes, Stratford-upon-Avon, United Kingdom 2/13/2020 Couples February 2020
Enjoyable but repetitive
First time in this hotel all inclusive. Very nice, room was okay beds a little hard and patio area small and that was with an upgrade!!
Food b"fast ,lunch and dinner became very repetitive after a... >> Read full review
Z8385OEaaronb, 2/13/2020 Couples February 2020
Hotel was brilliant and very clean.
Staff also very helpful an polite.
The staff even knew it was my girlfriends birthday an we came back to a bottle of fizz in our room.
Will definitely be back... >> Read full review
isaacrQ371SA, 2/12/2020 Family February 2020
Nice hotel, amazing internacional entertainment team
Beautiful hotel, with nice food, we Love the international team really good for the children, especially Isaac and Ana, good bar stuff, good atenttion in reception,we totally recommend Best... >> Read full review
nidget2015, 2/10/2020 February 2020
All inclusive? Not a chance !!
1st day at this hotel and and we booked all inclusive and like all inclusive says....it’s all inclusive....nope. You only get local stuff. Had a 1L jug of sangria in the piano bar and the waiter came... >> Read full review
Travel5880, 2/5/2020 Solo travel February 2020
Jacaranda is a very pleasant hotel, which offers excellent value for money! I stayed full board and the meals were delightful with a wide selection of good quality food.
The hotel is unpretentious... >> Read full review
denise t, Durham, United Kingdom 2/3/2020 January 2020
Hotel was absolutely terrible the food was terrible I would not even feed my dog on if I had one rooms very noisey on a night if you got a room on one side of where the road is kids in cars playing... >> Read full review
angelagL4816OL, 2/2/2020 Family January 2020
Young and restless
The title is more about Tenerife island , but honestly the hotel was over our expectations.We were for the second time in Tenerife and Jacaranda was a verry good choice.
We liked everything the... >> Read full review
cormacr676, 2/2/2020 January 2020
Beautiful Hotel, great views, lovely bars and entertainment.
When we first arrived we were greeted by a lovely reception, given our keys and told where to go to our room. It wasn't perfectly described where everything was but we found our way around and had no... >> Read full review
Lisam2927, 2/1/2020 Family January 2020
We stayed in this hotel for one week in Jan 2020. Our room overlooked the roof top pool. Although this was going through some maintenance work and wasn’t open. Our room was spacious an had good... >> Read full review
Pete S, Manchester, England, United Kingdom 2/1/2020 January 2020
Bad start but soon improved!
We have just returned after spending a very happy 8 nights at this hotel.
Our room wasn't ready until pm despite us arriving at the hotel at 11am but we didn't complain and simply took ourselves off... >> Read full review
Stanislav_Kolesnikov, 1/31/2020 Family January 2020
Was a really pleasant trip.. reception was were nice, helped us out in every question that we had! Ocean is close, food is delicious, rooms are clean, weather is great! Specially thanks for Prosecco... >> Read full review
769zakp, 1/28/2020 Family January 2020
Animation international team really good. Lot of energy and laugh with Ana, Gosia and Rodrigo. Hotel is big and good. Reception really nice. Also shows in the evening not bad. We watch few of them... >> Read full review
Emeiar, 1/28/2020 January 2020
Very nice international entertainers, mainly Rodrigo, Ana and Gosa. Very friendly catering staff and food was great value for money in Oncepgo. I had a wonderful time and I will come back. Thank you... >> Read full review
Nailfile60, 1/26/2020 Couples January 2020
Winter Sunshine Break
On arrival the reception staff were very helpful. Made our way up to our room on the 6th floor. We had paid extra for a pool view room. Which is exactly what we got. The room was lovely, spacious and... >> Read full review
gilliant342, Wolverhampton, United Kingdom 1/25/2020 Couples January 2020
3 star not 4
Although very clean and efficient this food was always luke warm never got. This was mentioned in other reviews and really needs looking at. Also never had plastic spoons before in a restaurant that... >> Read full review
carolinelR2885QV, 1/24/2020 December 2019
We stayed over Christmas and had an amazing time. The hotel, staff and service were all of a high standard. We stayed all inclusive and found there was plenty of choice when it came to food, although... >> Read full review
Savvylock, 1/23/2020 January 2020
Was looking forward to this visit , but ended up disappointed. Paid to upgrade for a pool view but had to strain your neck to see the pool ! Rooms were very nice though, but not happy to share our... >> Read full review
Jim S, Nerja, Spain 1/23/2020 January 2020
Feels more like a 3 star holiday resort
Conveniently located with a good range of facilities and excellent cleaning standards throughout the hotel.
There was lot of food, nicely presented but lacking any real flavour and very much the same... >> Read full review
R9760MYmichaeln, 1/21/2020 Friends getaway January 2020
Certainly not 4 star but ok
Stayed here with a group of friends as couples, the place was a bit dated and needs updating, our first room smelt a little of sewage and when we complained we were moved, we were fully inclusive BUT... >> Read full review
aja661, Liverpool, United Kingdom 1/20/2020 Couples January 2020
Best Jacaranda. Aptly named
Cannot recommend this hotel highly enough. My partner and i are at rhe hotel now. It is my birthday today. My partners birhday on wednesday and our 20th anniversary. I asked Silvia on reception could... >> Read full review
Carl W, 1/20/2020 Couples January 2020
Not the best or worst
Got to be honest this hotel is not a 4 star the bar is very good but there is a small surcharge for premium drink but is worth it the food has a wide variety but everyone I spoke to including says... >> Read full review
Coomber77, 1/19/2020 Couples January 2020
3 night stay
Fantastic hotel. Reception staff were very welcoming upon arrival. Bar staff, restaurant staff were also very nice and friendly 👌 Food was very good as we were all inclusive. Plenty to choose from... >> Read full review
RichardL5594, Haarlem, The Netherlands 1/16/2020 December 2019
Very nice hotel. Food was great and has lots of variety. Rooms are average and a bit outdated. Shower was in the bathtub and there was no door for the toilet. you can clearly hear the street traffic... >> Read full review
200karelh, 1/15/2020 January 2020
We have had a very pleasant stay in Best Jacaranda. The room was spacious, but the bathroom was a little outdated. The whole complex was very clean.
The food was very good and varied.
We will... >> Read full review
Connector718003, 1/14/2020 Couples December 2019
Not the Best
I thought All Inclusive, which we booked, meant exactly that!! But you have to pay extra for certain drinks.
Entertainment poor. Also too many children running about whilst evening entertainment is... >> Read full review
Corkysgirl, Manchester, United Kingdom 1/13/2020 Family January 2020
We stayed over new year and we all thoroughly enjoyed the hotel and the surrounding area. There was nothing not to like the food (we did all inclusive) was amazing lots of variety for all diets. New... >> Read full review
558majak, 1/11/2020 Couples January 2020
Great time in Tenerife, super animation team
Tenerife is amazing place. And when you stay in a good hotel you are just more in love. Thank you very much. We had a great time. Amazing international animation team. Bravo Rodry! I hope we see you... >> Read full review
Sully6307, 1/11/2020 Couples January 2020
Do not believe the reviews.
Having stayed here,from 6th jan, may I say that I have stayed in numerous hotels I the costa adaje area.
This is the worst hotel I have ever stayed in. Though the hotel building is not to bad every... >> Read full review
Chaddy62, Oldham, United Kingdom 1/10/2020 January 2020
Never in this world 4 star
On arrival looked very large and very scruffy the reception did not really explain what you got for your money had to pay for top drinks.The room we booked superior don't no what was superior about... >> Read full review
benny_978, Leicester, United Kingdom 1/8/2020 Family January 2020
More negatives than positives.
This is definitely not a 4* hotel as marketed. The rooms are very basic and ours was very dusty. The staff were friendly ish and very limited. The pool area was the hotels best part it was clean but... >> Read full review
krissy176, West Midlands, United Kingdom 1/8/2020 November 2019
Great Hotel and location
First Class Hotel Rooms Food Entertainment very good for couples and Families with children also close walk to beach and Markets Shops . Can catch Free Bus(return) to water park and shopping Mall at... >> Read full review
nietnodighoorhouop, 1/7/2020 November 2019
Friendly and helpfull staff in very big hotel
The service in this hotel is very good and fast. Staff is friendly.
It is an enormous hotel with many wings. Sometimes that feels a little crowdy.
Many choices at the buffet, but not if you are... >> Read full review
BarryL836, West Bromwich, England, United Kingdom 1/5/2020 Couples January 2020
Went for the New Year and had a lovely time.Staff all friendly and helpful,room clean and comfortable and decent food.A big hotel but never seemed over full and was always able to get a drink at the... >> Read full review
M5301LWanav, 1/5/2020 Family December 2019
Best Holiday ever!
Spent a week with my family in Best Jacaranda. The hotel is big and beautiful. We got a decent room with nice view. The food was great loads of choice we loved the thematic nights every time... >> Read full review
LordMag, UK 1/1/2020 Family December 2019
Fabulous Christmas Break
Stayed here over Christmas for 2 weeks, a family break. Had a room with a sea view on floor 6. Wonderful for sitting on the balcony of an evening and catching the sun go down over the sea. Wonderful... >> Read full review
BLKJalmar, Floda, Sweden 12/20/2019 Couples December 2019
Have been there three times, always very nice. English speeking staff in the reception. Perfect location, relatively near the beach. Walking distance to many other interesting places... >> Read full review
Llew2710, Carmarthen, United Kingdom 12/20/2019 Couples December 2019
This will go down as the worst holiday we have ever had. We were in a supposedly superior room!!! What a joke the only superior thing about it was the noise. U couldn’t sit out on the balcony to... >> Read full review
Nataliash12, 12/19/2019 Family December 2019
Animation team brilliant!!
Had a fabulous time at jacracdra, all inclusive food and drink was perfect, hotel was spotless constantly staff were cleaning. The animation team were fantastic and made my little girls holiday! Adam... >> Read full review
Chris M, Manchester, United Kingdom 12/13/2019 December 2019
Just got back from a weeks all inclusive stay at the Jacaranda with the family. It's in a great location, just 5 mins from the beach. The rooms were fine, cleaned and tidied thoroughly every day... >> Read full review
97davidj97, Newcastle upon Tyne, England, United Kingdom 12/13/2019 Couples December 2019
Nice hotel. Friendly staff and polite staff.
Comfortable room, safe, fridge, kettle & hairdryer included.
Good selection of food.
3 or 4 pools on 2 levels. One heated
10 minute walk to nearest... >> Read full review
Foreigner_Ireland, Dublin, Ireland 12/13/2019 December 2019
Plenty of good points but also a few average ones
Loved the hotel look from outside, the large reception, the rooms and the large balcony. Stuff nice but not out of the way fake nice, which I prefer.
I wasn't particulary enjoying the 80s like... >> Read full review
SANDRA P, Belfast, United Kingdom 12/8/2019 November 2019
Hate to report this "we were a bit disappointed on our 5th visit" -
We are just home from an 18 night stay in this hotel. we love the hotel it has high standards all areas are spotless and staff are very helpful.
The reason we were disappointed this time was in... >> Read full review
C7524LOrobertp, 12/8/2019 November 2019
Excellent hotel in a very good location
Excellent hotel in a very good location. Rooms were very spacious and a nice touch was the tea and coffee provided plus drinks in the fridge on arrival. Food on the whole was very good and varied... >> Read full review
caroleh535, South Shields, United Kingdom 12/8/2019 Couples December 2019
Spent a relaxing week here. Hotel spotlessly clean and staff all very pleasant. Food was excellent and varied, with different theme nights, our only complaint was that dishes were not always very... >> Read full review
Ann B, Doncaster, United Kingdom 12/5/2019 Solo travel November 2019
2 weeks in the sun 🌞
Excellent hotel. Visited twice and will no doubt visit again. Staff helpful and food excellent. Rooms spacious and comfortable.
Only downside is the entertainment which starts at 9.45pm after the... >> Read full review
sharonkN4017HX, Saltaire, United Kingdom 12/4/2019 Family November 2019
What a lovely clean spacious hotel. The grounds were gorgeous and huge. You could get lost !. So many pools with lots of sun beds.food was fine. Day time snack bar was great, especially for kids... >> Read full review
Sophiastrav1984, Farsta, Sweden 11/29/2019 Family November 2019
Had a great time
It was a great time. Only problem was when you was napping on the afternoons it was very loud outside by the pool.
Otherwise it was a great time and liked the hotel very much. The food was great... >> Read full review
gr0mitandwallace, Glasgow, United Kingdom 11/26/2019 October 2019
Definitley not the "Best"
We were transferred to this hotel due to numerous problems from our originally booked adults only hotel.
The " Best Jacaranda" is a very busy and large hotel with many stairs or long walks to lifts... >> Read full review
elizabetho470, Bury, United Kingdom 11/26/2019 Couples November 2019
My husband and I have just spent 12 days at the Best Jacaranda on the Costa Adeje in Tenerife. We usually go to Egypt but due to the collapse of Thomas Cook we came here instead.
We were pleasantly... >> Read full review
clim06, 11/23/2019 Couples November 2019
This was my 7/8th visit to the Costa Adeje area in Tenerife but my first to Hotel Jacaranda and I would definitely return.
We were a young couple and stayed for a week, all inclusive. Please do not... >> Read full review
yanwath, cumbria 11/23/2019 Friends getaway November 2019
We arrived at a beautiful hotel too a lukewarm reception from staff that gave us absolutely no information about the hotel. To get to our room we had to negotiate steps with no offer of assistance... >> Read full review
A9465RNjennyb, Tipton, West Midlands 11/23/2019 Family November 2019
Reception staff are horrific
On arrival at the hotel you arrive at a really impressive looking hotel, beautiful and clean, at check in you get a Luke warm welcome with very little advice on what is included or not, after a long... >> Read full review
VMB339386, 11/20/2019 November 2019
My wife and I stay in this hotel every time we visit Tenerife for last five or so years. As we are quite senior we are interested in having a good recreation after walking along the beaches and... >> Read full review
birch94, England, United Kingdom 11/20/2019 Couples November 2019
Okay place for a short break
Currently here on holiday with my partner for my birthday. First impression was great. Hotel looked very posh and well looked after. Check in was quick and the staff on reception were very friendly... >> Read full review
IrishGirlB, 11/17/2019 Couples October 2019
I loved this hotel so much that I have been there twice; the first time on a family trip and the second with my boyfriend! It is large with multiple pool areas, it is exceptionally clean and had... >> Read full review
annhickey71, 11/15/2019 Family November 2019
Good and bad points
We've got mixed opinions on this hotel. The hotel itself was lovely, everywhere was clean and the rooms were fantastic.
The pool areas were lovely, lots of sunbeds available, although be prepared... >> Read full review
susanpaul43, Edinburgh, United Kingdom 11/15/2019 Couples October 2019
Great holiday at Best Jacaranda
My hubby and I stayed for a week on All Inclusive basis in October and had a really good time. Our room was a good size with balcony. We were on the 9th floor and it was a quiet location even... >> Read full review
juliejulie200, Northampton, United Kingdom 11/14/2019 Friends getaway November 2019
Can’t fault this hotel . It’s massive.... rooms nice and big pool areas fantastic plenty of sun beds lots of areas to sit and relax . The food is amazing so much choice and it’s hot . Staff are so... >> Read full review
lucylocket1987, Towcester, United Kingdom 11/13/2019 Friends getaway November 2019
Couldn’t fault it
Myself and 5 of my friends/family have just returned from a weeks all inclusive holiday in the hotel best jacaranda. I have been coming to this area of Tenerife for as long as I can remember and have... >> Read full review
Foodieguy86, Durham, United Kingdom 11/13/2019 Couples November 2019
Loved Costa Adeje
Lovely friendly reception staff, however the rest of the staff are hit and miss. Witnessed and was subjected to rude staff in the restaurant and witnessed more than one argument between the life... >> Read full review
Car0l23, Dunfermline, United Kingdom 11/8/2019 Couples November 2019
3 star at most
Looks impressive but once again maintenance is needed to be done. Staff helpful but not intrusive Food served in canteen style busy staff, hit or miss service. Food basic but plenty better to eat out... >> Read full review
kane1996, Uttoxeter, United Kingdom 11/6/2019 Couples November 2019
Nice hotel, poor food
The hotel in general is really good, friendly staff, well kept and clean. The food however isnt great, raw pasta, part defrosted crabsticks, cold chips etc. I would recommend the hotel but if you... >> Read full review
EddyV380, Mechelen, Belgium 11/6/2019 Couples October 2019
Trip to sunshine
Nice hotel, though not a real 4 star, rather a 3 plus hotel.
The food is good, the people of the reception are very friendly.
Too many (young) children for couples. Room needed some work and
The... >> Read full review
needaholidaynow_10, Liverpool, United Kingdom 11/5/2019 Family November 2019
Just back, hotel in excellent location just 5 mins from fanabe beach.found hotel to be extremely clean and rooms cleaned daily. We requested a high floor and paid for a pool view, which we got, block... >> Read full review
Freedom823723, 11/5/2019 Family October 2019
Best Hotel jacaranda Family all inc holiday
For our first visit to Tenerife we booked a last minute holiday at The Best Hotel Jacaranda and we are so glad we did.
Lovely clean hotel with a grand feel to it.
Room was perfect for us spacious and... >> Read full review
Mufuliramark, Prestonpans, United Kingdom 11/4/2019 October 2019
We are a family of 6 ages, 54,52,24,21,15 and 14 who went to Jacaranda, Tenerife between 15/10/19 - 23/10/19 after a cancelled holiday to another hotel because of the Thomas Cook collapse. We changed... >> Read full review
Krzysiek56, 10/30/2019 Couples October 2019
We were here one week and it was really nice. Friendly animation team, a lot of activities, really good nights shows, big room, warm swimming pools. Good food, nice waiters and beautiful place.
We... >> Read full review
Flyer4u0, 10/29/2019 Family October 2019
Family stayed here for a week at the end of October. Last minute booking after our Thomas Cook holiday was cancelled due to their demise.
The location of the hotel is great. Short walk to the beach... >> Read full review
Brittany0510, 10/29/2019 Couples October 2019
My boyfriend and I stayed at the Best Jacaranda hotel for a week in October and had such an amazing stay. When we arrived to our room, we were welcomed into rose petals on the bed, which was lovely... >> Read full review
JONandTRACY, Maidstone, United Kingdom 10/27/2019 Family October 2019
We stayed here in October half term week so the hotel was very busy. The location is good, not far to walk to the beach, restaurants and shops. Our room on the 7th floor was large and clean although... >> Read full review
Gaylecurrie, 10/27/2019 Family October 2019
We had 8 nights at the Best Jacaranda in tenerife. The hotel is very clean and well kept. We stayed in 703 and overlooked the pools. Our room was large with a fabulous shower. Housekeeping was... >> Read full review
Freinds50, 10/27/2019 Friends getaway October 2019
The best Jackaranda is not a 4 star hotel, I have been to many 4 star hotel and they are far better than this one. I would say its this 3 star.
Our room is on the 5th floor and 8times out of 10 the... >> Read full review
eil999, Argyll and Bute, United Kingdom 10/24/2019 October 2019
Excellent Stay! Will definitely return!
This is our first visit and definitely won't be out last! Excellent hotel, huge selection of different foods, clean and spacious room, friendly staff, good entertainment, close to all amenities. We... >> Read full review
judithj394, Liverpool, United Kingdom 10/22/2019 Couples October 2019
3 Night Stay
Had a three night stay here half board £319.00
Room large and clean but fairly basic. Beds large and comfy. Had a balcony overlooking main road which was quite noisy and beyond a view to the... >> Read full review
7118GazW, Rosyth, United Kingdom 10/18/2019 Family October 2019
Love this holiday
Stayed at the Best Jacaranda from the 3rd-13th October with my family.
The hotel is not as bad as people have reviewed on this site. To many nitpickers picking up silly points as all hotels have... >> Read full review
shanparis, Kingston-upon-Hull, United Kingdom 10/17/2019 Couples October 2019
Lovely stay, great food and pools were spot on!
Me and my partner stayed here on the 8th October till 15th 2019. We requested a pool view room which was lovely to look out on the lower group pools 3rd floor up. The hotel is huge so you have to... >> Read full review
benidorm88, Stockport 10/17/2019 October 2019
Just arrived back from a 10 day half board holiday at the Jacaranda, and we had a great time. Check in went smooth, they gave us the electronic room key, Wi-Fi code, instructions how to get to our... >> Read full review
852wayne, Shrewsbury, United Kingdom 10/15/2019 Solo travel September 2019
This is my second visit to this hotel. The cleaners do a fantastic job in keeping the hotel nice and clean. Bar staff are to a good standard best barman by far is Oliver who works in the piano bar... >> Read full review
Painty_boy, 10/14/2019 Couples October 2019
Can’t rate this hotel highly enough, choice of six fabulous pools, three on the roof, grounds and hotel are extremely clean and well kept, we had a pool view room g274 , pictures of the pool view... >> Read full review
Misha922, Sheffield, United Kingdom 10/9/2019 Friends getaway October 2019
Room 348 g block
We booked a pool view and paid for it, but unfortunately there is that much "plant growth" growing up the wall, along the roofs and covering the balcony you can hardly see the pool. Not only that... >> Read full review
Gosiaxx, Playa Blanca, Spain 10/9/2019 Friends getaway September 2019
Spent 10 days in Best Jacaranda with friends. We enjoyed our stay very much. The hotel is big and clean. There’s a beautiful waterfall in the pool area and the 5th floor chillout zone is fantastic... >> Read full review
Maria G, 10/9/2019 Family October 2019
Fantastic family holiday
We was there sept/Oct 2019 for 10 days and I cnt fault the hotel and staff one bit- was me and my husband and 2 kids age 9&5.
Hotel room was nice and big, clean and had everything we needed.
There... >> Read full review
615jenniferb615, Crewe, United Kingdom 10/5/2019 September 2019
6th visit to Best Jacaranda
Stayed from 19th September for 12 nights, great as always. We both enjoyed the food with plenty of choice and a choice each meal of show cooking also. All inclusive was very good. Always got a sun... >> Read full review
loumagee77, Carrickfergus, United Kingdom 10/5/2019 Family October 2019
I am writing this review on our last day of a 2 week holiday. We have loved it. We had interconnecting rooms with our parents which worked out brilliantly for us. The rooms are big with plenty of... >> Read full review
942joen, Dublin, Ireland 10/4/2019 Friends getaway October 2019
Great hotel Friendly Staff
Fantastic hotel with great pool area. A big plus is the very friendly staff. A special mention to Rommel in the main bar. It’s a lovely area in walking area of the beach and the hotel has great pool... >> Read full review
Tracey R, 10/3/2019 Couples September 2019
Put up here for 1 night due to cancelled flight
Would not stay here for a week the rooms were ok with a big bed but they were very hard and uncomfortable. The breakfast was awful with cheap food you would expect at a all inclusive and like a... >> Read full review
Janet D, 10/2/2019 Couples September 2019
Lovely hotel rooms are spacious and the cleanliness is excellent.
Food choice was very good plenty of choice for everyone. Had a pool view room which was very good. Plenty of activities done by... >> Read full review
CanariesSunshine, England, United Kingdom 10/2/2019 September 2019
stayed here for 1 night, never think about staying here for a week or more, the room was ok at best with towels that took 5 mins to get you dry, and the balcony view was no word of a lie, a mess... >> Read full review
Simona E, 9/30/2019 Couples September 2019
It’s a 3 star hotel not a 4 star as advertised
Myself and my boyfriend stayed for 1 week. It’s not a 4 star hotel it’s a 3 star.
The rooms were spacious enough the only problem was the rooms in the hotel have a thin wall and you can hear... >> Read full review
Annkellie, Irvine, United Kingdom 9/30/2019 Couples September 2019
went here with my husband and had a great time staff are friendly and helpful.always got a sunbed no matter what time we went to the pool.this is the first hotel i have liked the food every night it... >> Read full review
Brian N, 9/30/2019 September 2019
7 nights all inc
advertised as 4 star at best 3.5 Food on all inclusive was abysmal had no choice but to eat out.
Hotel and room was clean staff ok the design of the bathroom is an accident waiting to happen
fixed... >> Read full review
CarrieClaydonx, London, United Kingdom 9/27/2019 Couples September 2019
We stayed here from the 15th - 22nd September. The hotel is lovely, so clean & the staff are all very polite and helpful.
The food is plentiful and lovely for all inclusive.
I am not a great meat... >> Read full review
John R, Glasgow, United Kingdom 9/26/2019 September 2019
Have stayed in this hotel 4 times now just home from a 10 day holiday was not disappointed with the hotel rooms are spacious we had a pool view plenty of variety in the dining room something for... >> Read full review
Mucker308, Wakefield 9/26/2019 September 2019
Nice hotel and area
This has been our second visit to this hotel over several years.
The hotel is located in a nice spot but is next a roundabout and two main roads, although where we were was quite.
The area around... >> Read full review
Tourist70636, 9/24/2019 June 2019
Greate 4 star hotel
I would come here again for sure, the best food I have had in a Hotel in Spain. I have to talk about the oriental food :) the cook for you wthat you put together your self on gas stove. Its amazing... >> Read full review
596stand, 't Zand, The Netherlands 9/23/2019 September 2019
Good hotel, but not very quiet
The hotel was good, clean room, nice beds (although they squeaked a bit which was sometimes annoying). We had an appartement on the 6th floor away from the main pool area which was, in my opinion... >> Read full review
Beckybooboo1992, Stoke-on-Trent, United Kingdom 9/21/2019 Family September 2019
Ignore the negative reviews
We are currently on our last day having stayed for a week. We have struggled to find negative points about the Jacaranda. The rooms are very clean and HUGE, showers are brilliant. Only downside of... >> Read full review
Joanne72013, Rainham,essex 9/20/2019 Couples September 2019
Good size rooms,bathroom could do with a update,
Comfortable bed pillows bad,towels very thin could do with new ones,mini fridge good,tv has a few English channels,small kettle with extra small... >> Read full review
Z1555QXlauren, 9/19/2019 Couples September 2019
Staff were friendly, hotel is absolutely huge, rooms were clean, nice distance to beach and shops etc. Only problem we had was every single morning it was so noisy, due to maids cleaning, and you can... >> Read full review
Agnieszka C, 9/17/2019 September 2019
Lovely hotel, great food, nice and clean room. Nice and helpful disco pub staff. Smiley and happy international animation team . Amazing night shows. It is very green there. It is very wonderful... >> Read full review
Michelle2808, Whitchurch, United Kingdom 9/11/2019 Family July 2019
We stayed here for 8 nights end of August. Myself, husband and 2 kids age 12 and 9.
The hotel itself was lovely and clean and in a great location. The kids never struggled to eat (they are both fussy... >> Read full review
floydc_13, Birmingham, United Kingdom 9/11/2019 Family September 2019
First of all a big thank you to all the staff. We emailed before going a few requests and the hotel was good enough to allocate our requests. We arrived checked in really quickly. Suddenly not... >> Read full review
deviasha26, London 9/10/2019 Family September 2019
Can I please start by saying... ignore any bad reviews you have read. This hotel is lovely, with many positives! The swimming pools are lovely and lots of fun. All the staff were helpful and... >> Read full review
Wishmaster2002uk, Swindon, United Kingdom 9/9/2019 Family September 2019
Just returned from the best jacaranda hotel.
This hotel was absolutely disgusting.
Lets start with the room:
The bathroom had dirt and mould on the walls and ceiling the shower head and bath were... >> Read full review
AaronE1977, 9/7/2019 Family August 2019
So back a week now and think it time to write a quick(ish) review.
Hotel is big but you never feel you’re in a crowded place.
Plenty of sun beds around the hotel but what seemed to be standard... >> Read full review
ChingC319, London, United Kingdom 9/7/2019 August 2019
Family Friendly and Spacious Hotel
My usual honest review of this hotel visited late August 2019 as follow:-
This is a very spacious hotel (563 rooms over 9 floors) 30 mins from Tenerife South Airport by Road.
The hotel has 6 pools... >> Read full review
Neilrach, Yorkshire, United Kingdom 9/6/2019 Couples September 2019
Here again and great 👍
We are back here for the 5th tome in 6 years and this hotel never fails to impress. The rooms are spacious and well appointed and all staff are excellent. After check in, we decided on a room... >> Read full review
shapney, 9/6/2019 Couples August 2019
We stayed at the Best Jacaranda Hotel for 10 days during our honeymoon.
We were on the 9th floor, which took 2 lifts to get too. The room was lovely, big and clean. They left us a bottle of bubbly in... >> Read full review
ianmc29, Cumbria, United Kingdom 9/5/2019 Family August 2019
Family superior rooms certainly aren’t superior
Superior room with pool view was really run down with broken items and a view of the hotels smallest pool. We complained as they certainly aren’t 4 star !! At first we were told all family rooms are... >> Read full review
1988sarah1988, Derby, United Kingdom 9/3/2019 Family August 2019
Myself, my husband and 11 year old son have just returned from an 8 night all inclusive stay. We upgraded our room, I feel it was worth it to us but didn't see the non upgraded rooms so cannot... >> Read full review
OneWay1988, United Kingdom 9/3/2019 August 2019
Everything you need and more!
The hotel is a 5 min walk from the beach, along the beach front there is plenty of eateries and shops, it is situated only a 15 minute walk away from Puerto Colon and 40-50 mins from Las... >> Read full review
NicolaY411, Liverpool, United Kingdom 8/31/2019 Family August 2019
Just excellent accommodation and Hotel is most definitely 4 ⭐️ ⭐️ ⭐️ ⭐️ if not punching 5 stars ⭐️ Food just outstanding and very varied menu from selection of starters to mains in a variety of... >> Read full review
243louisej, 8/31/2019 Family August 2019
Fab family holiday
We are currently staying here at Hotel Best Jacaranda.
Rooms- We are in room A308 which is a ground level superior room. It has 2 queen size beds and a sofa bed which is plenty suitable for me, my... >> Read full review
suqblu, Liverpool, United Kingdom 8/30/2019 Family August 2019
Just arrived back from Best Jacaranda yesterday morning and i don't know how anyone can have any negative things to say!
The hotel is spotless the rooms are very spacious, cleaned everyday by the... >> Read full review
Harry E, 8/29/2019 August 2019
Good but not great
So where do I start...
The Rooms - I’m very conscious and paranoid about dirty rooms, but I must say it was very clean and the cleaners did an amazing job everyday, working hard. The room we stayed... >> Read full review
Liz B, 8/27/2019 Family August 2019
Stayed here as a family of 4, 2 adults and 2 boys 12 & 7. Positives first, the hotel was spotless and the room was plenty large enough for all of us. Beds comfy and massive!
Negatives now..... We... >> Read full review
Dragos_IS, Iasi, Romania 8/25/2019 August 2019
Just ok and wouldn't rate it 4 stars
Stayed here for almost two weeks in August 2019 with my wife and another family. The hotel is huge with several blocks (we were stationed in block F). To start from the beginning, the check-in... >> Read full review
CLAIRE P, 8/24/2019 Family August 2019
Great hotel and location
We stayed here August 2019 for 10 nights in a family superior room located on 6th floor. Rooms fairly large and clean and over looks into the middle which is classed as a pool view room even even... >> Read full review
amiemillie, wirral 8/23/2019 August 2019
Third time visiting
We are writing this whilst still here. Our first week. This is our third visit over 5 years. We have always loved it here but this year so far has definitely been the best. We booked a premium room... >> Read full review
Nessandleanne, 8/22/2019 Family August 2019
This is our second time in 2 years at this hotel, we all loved it so much last year we booked again as soon as we got back home.
It’s in a fabulous location, the food is wonderful, the kids club... >> Read full review
2013first, Bournemouth, United Kingdom 8/21/2019 Family August 2019
AMAZING, AMAZING, AMAZING
Absolutely great hotel with great service, facilities and staff. The atmosphere here for children is fantastic. The entertainment team are professional and passionate. Our two daughters are happy and... >> Read full review
LouiseJaxx, Newton Le Willows, United Kingdom 8/18/2019 Family August 2019
First family holiday to Tenerife
This was a first holiday for me and my 2 sons (14,11) to Tenerife.
We arrived at the hotel at 12.30 and unfortunately our room was not ready. This led to misinformation and delays waiting to find... >> Read full review
Missjetsetter1, 8/17/2019 Family August 2019
Just returned back from a week at this holiday 2 adults and I child age 5 had gone best time can’t fault the hotel at all. We stayed at the pool on the 5th floor as it had a kids pool and a bigger... >> Read full review
mukund d, 8/15/2019 Family August 2019
Best Jacaranda is arguably the best family hotel!
We checked in on 10th August for 7 days all-inclusive, so far this hotel is a charm. I never disappointed with my choices previously and the best Jacaranda did not disappoint either. Best staff, best... >> Read full review
KRIS-Anna2007, wiltshire 8/12/2019 Couples August 2019
Hotel is a let down but.
We arrived Tuesday 6th aug. and was met with a warm welcome!
We had to wait one hour for our room to be made up as we had booked an upgrade to the premium service!
Rooms:Very well appointed to a... >> Read full review
No1monkee, 8/12/2019 Couples August 2019
Hotel is ok food not so good
We stayed at this hotel in August 2019 as a couple there is some good and bad points from my stay at this hotel.
Hotel/Grounds:: the hotel and its surrounding areas were wonderful always clean and... >> Read full review
vickster17, Middlesbrough, United Kingdom 8/11/2019 Family August 2019
Don’t take any notice of bad reviews!
So before we came we read all the bad reviews and were a little worried, but I honestly didn’t need to be.This is an absolutely fantastic hotel for families. There is 6 pools and two are heated even... >> Read full review
mandyt53, Nottingham, United Kingdom 8/9/2019 Couples August 2019
Definitely not a 4*
Just spent 2 weeks all inclusive at this hotel its advertised as a 4* it definitely isn't,I've stayed in better 3*hotels.It does have a good variety of food in the buffet dinner but some of it was... >> Read full review
chaserlancs, lancs 8/9/2019 Family August 2019
Not 4 star
We have a superior pool view room - room itself was ok but there is absolutely no soundproofing between rooms or corridors and balconies. If someone is having a conversation on their balcony next... >> Read full review
Louisegelly, Preston, United Kingdom 8/9/2019 Family July 2019
We stayed here in July 7 of us altogether. I had read previous reviews and was a little worried but really didn’t need to be!
Fab hotel and friendly staff. Lovely and clean and well maintained. The... >> Read full review
KRIS-Anna2007, wiltshire 8/7/2019 Couples August 2019
What a Jem.
We arrived yesterday and was met with a warm welcome!
We had to wait one hour for our room to be made up as we had booked an upgrade to the premium service!
Rooms:Very well appointed to a great... >> Read full review
JAkbas07, Musselburgh, United Kingdom 8/7/2019 Family June 2019
We will be back - loved our holiday here!
This was the prefect holiday for me and my two girls. Hotel room lovely, clean, beds super comfy.
Heated pool was a bonus too! The food was always fresh, tasty and there was always something we... >> Read full review
655jpduncan, Airdrie, United Kingdom 8/7/2019 Family July 2019
Adeje area 2019
The hotel overall was clean and tidy. Staff could be on the grumpy side on a couple of occasions
The pools were clean and tidy as well and we loved the heated pools.
What let the hotel down was that... >> Read full review
Ambo_Paul, Liverpool, United Kingdom 8/4/2019 July 2019
Don’t listen to negative reviews!
I honestly can’t see where the negative reviews have originated! Just returned (24 July - 2 August 2019, block D, room 745) from holiday with my partner and daughters aged 4 and 10. We probably had... >> Read full review
Jfsaccess, Preston, United Kingdom 8/3/2019 Family August 2019
Staying here for the week Aug 19 having been here before. The standard and most of the staff is dismal. Poor food choices and quality.
Reception checkin a joke. We have a so called... >> Read full review
sharonh385, Leicester, United Kingdom 8/3/2019 Family July 2019
Visited in mid July as a family of 12. Rooms were spacious and comfortable and cleaned daily with daily replenishment of towels. Complimentary drinks in the fridge consisted of 2 bottles of fizzy pop... >> Read full review
honestholiday2010, Liskeard 7/31/2019 Family July 2019
A group of seven including four adults, two sixteen year olds and a 10 year old have just returned from a stay at the Jacaranda. On arrival, 11.00am, our rooms weren’t ready but the staff kindly... >> Read full review
ChelseaOakley, 7/30/2019 Family July 2019
So I arrived at this hotel on the 20th of July with my partner two kids aged 3 and 8 months when we got here we stood in a large que at 12 at night we where so tired when standing in the que all we... >> Read full review
Karen S, 7/29/2019 Family July 2019
We are just leaving to go home 😔 but we had a great time at the hotel, just a few things depending on ages of children if you have them.
There isn't much for a teenager to do really, there are a... >> Read full review
timbT5005CC, 7/27/2019 Family July 2019
So far so good
Arrived safely today.
Reception very professional and prompt.
Room ok for our needs
All inclusive is ok although 1130 onwards you have to pay.???
We will keep you updated on a... >> Read full review
Thomass209964, 7/24/2019 Family July 2019
Spent a week in Best Jacaranda with my family. The hotel is beautiful and clean. Amazing food with plenty of choice for everyone. The best was animation team a lot of activities and games. Great... >> Read full review
JamesStick, Titchfield, United Kingdom 7/23/2019 Family July 2019
Next to a bin pick up point!
Our room was right next to where they pick the bins up from garbage trucks...which normally I wouldn’t mind..but they picked the rubbish up between 4am and 6am, which is totally unacceptable. I had... >> Read full review
Gian Filippo B, 7/23/2019 Couples July 2019
For family with kids.
Stayed there in July 2019.
Rooms are clean but noisy, Bathrooms don't have windows nor air extractors, quite smelly. Walls between the rooms are made of plasterboard, at night I could hear my... >> Read full review
Carla B, Leicester, United Kingdom 7/22/2019 Family July 2019
Excellent hotel, staff, food and location. We had an amazing week here, only negative is that we didn't book for longer.
The pool area was always clean as was the rest of the hotel.
Staff were all... >> Read full review
Family12019, 7/21/2019 Family July 2019
Thomas Cook told me this was the best hotel in tenerife how wrong they are. Came with my FAMILY in July this year still here at present. Check in terrible wait for over a half an hour. Staff so... >> Read full review
peadaro66, Ireland 7/13/2019 Family July 2019
Very impressed & very happy
We are currently staying at the Hotel Best Jacaranda. We couldn’t be happier! Super facilities. Super food & great choices for everybody. Great location, just 2 minutes from beach-but we have stayed... >> Read full review
csb1723, 7/10/2019 Couples June 2019
The best of the best!
Ignore any negative reviews about this hotel, it was brilliant! The hotel is very well looked after, and has a beautiful waterfall feature. There are plenty of pools to choose from, one of which is... >> Read full review
Smith261110, Dumbarton, United Kingdom 7/10/2019 Family July 2019
A Mixed Review
We are now coming to the end of a 10 night stay at this hotel. I would say the hotel has pros and cons. We were grateful to receive a pool view room but were then disappointed to see how small the... >> Read full review
bbbarry, stoke 7/8/2019 Family July 2019
Just spent 11 nights at the best jaracanda. Brilliant hotel, food superb with good selection and themed nights. Rooms clean and spacious and really tidy hotel. You will find everything you need at... >> Read full review
113elliec, Gold Coast, Queensland, Australia 7/7/2019 Family June 2019
We stayed here for a week, the hotel is big and busy which is fine but the pool is very noisy in the day, the kids pool is small and no slides etc so not great for kids, luckily our package came with... >> Read full review
Aimee Jane Mary B, Rayleigh, United Kingdom 7/2/2019 Couples May 2019
Me & my partner stayed here for 2 weeks in from May 26th. The hotel is beautiful and I love that they have the upstairs pool which is more quiet if that’s what you’d prefer. Lovely food, friendly... >> Read full review
Winz1711, 7/2/2019 Family June 2019
Food very repetitive not much choice hot not 4 star more like 3 needs update pools r OK entertainment not very good only last from 21.45 to 22.30 cockroachs in room most nights need sorting out 2 out... >> Read full review
Marc T, Cheadle, United Kingdom 7/1/2019 Friends getaway June 2019
A Pleasant Surprise
We were late arriving at the hotel due to a delayed flight departure arriving at about 2300. We were feeling a little hungry and decided that we would go out for a bite to eat after checking in at... >> Read full review
Maebel22, Cumbria, United Kingdom 6/29/2019 Family June 2019
Fantastic family holiday
We’re just back from our first holiday to Costa Adeje and we’ll definitely be back. We received a warm welcome from Carlos on the reception desk when we arrived, check in at the hotel was very quick... >> Read full review
samrB4301RL, 6/23/2019 Family June 2019
Best holiday ever
Just arrived home after 10 fantastic days with everyone there. We were so sad to leave and now have some great memories to keep. This was definitely our best holiday ever. Thank you everyone for... >> Read full review
Lovesunshinehols, Solihull, United Kingdom 6/23/2019 April 2019
Good and not so good!
Food excellent, always a good choice, hot and fresh. Only negative about food is bacon at breakfast. Its more fat than meat. We arrived after dinner service had finished but they provided hot food... >> Read full review
patchgray, 6/23/2019 Family June 2019
Best holiday everrr!!!
Recently got back from a 2 week stay at the Best Jacaranda with the misses and my 7 and 9 year old boys. Having read some reviews on here leading up to the holiday I was beginning to wonder whether... >> Read full review
SwindonWiltsTina, Swindon Wilts 6/20/2019 Family June 2019
We stayed here for my mum's birthday we had a great week the hotel is very clean, spacious and comfortable. The restaurant has a varied choice of meals every night we would definitely recommend this... >> Read full review
Dawidk112201, Tenerife, Spain 6/19/2019 Friends getaway June 2019
Best holiday ever!
Spent a week in Best Jacaranda with friends and that was such a great week. Loved it there. The design is very nice pool area clean lots of sunbeds available. Food was amazing a lot to choose the... >> Read full review
michellebO8080CQ, 6/18/2019 Couples June 2019
Visited this hotel, and found the international entertainment team were amazing, especially Ella and Raphael. Ella was amazing with the children in the evening mini kids club. Food was good plenty of... >> Read full review
cfaulkner86, South Wales, United Kingdom 6/14/2019 Family June 2019
Best hotel ever
I returned from here today with my daughter daisey,we had a fantastic week here,we were in block f 8th floor upgraded to a pool veiw room 876 absolutely beautiful..
All staff are amazing from... >> Read full review
Gina C, Norwich, United Kingdom 6/14/2019 Family June 2019
I am currently staying at this hotel and having read some of the reviews on here I am of the opinion some people are clearly lying or just like to find fault with the most pathetic of things... >> Read full review
Madazahatter, Barnsley, United Kingdom 6/13/2019 Family May 2019
Just returned from the hotel, this was our 2nd visit, we stayed in room A306. The hotel is very large, check in was quick and efficient, all services were clearly explained and we were given a map of... >> Read full review
Peter H, Taunton, United Kingdom 6/10/2019 Couples May 2019
The hotel was very clean, friendly staff that were very helpful. Although the food was a good variety, it was very repetitive. Drinks were of a high standard. Our room was on the first floor in G... >> Read full review
ladyhannah12345678, London, United Kingdom 6/9/2019 Family May 2019
First visit to this hotel and we will definitely be returning. Super location central to everything, plenty of sunbeds even at 9am, loads of activities and very energetic entertainment team. Food was... >> Read full review
219richl, 6/8/2019 Family June 2019
Very clean hotel, friendly smiling staff that can’t wait to help you out if you need anything. Good variety of food in the dining room. We went all inclusive and was very pleased to see the premium... >> Read full review
Rubyrubyrd, London, United Kingdom 6/6/2019 Family May 2019
Nice hotel with a superb location. Rooms were very spacious and very clean as was the hotel in general.
Great choice of pool areas to suit everyone and with the added bonus of a heated pool if... >> Read full review
debbiei328, Audenshaw, United Kingdom 6/5/2019 Family June 2019
We had a lovely time at the hotel Jacaranda. The swimming pools are lovely and the entertainment staff are great. The Musical games night was lots of fun. Big thanks to Ella who is really great and... >> Read full review
Johngarethmellor, Castle Donington, United Kingdom 6/5/2019 Family May 2019
Superb Loved It
Great hotel. All staff were very helpful, great pools including the hottest ive ever been in, no tiles anywhere and so no concerns of kids slipping near the pool, food was a bit up and down but the... >> Read full review
Alex S, Telford, United Kingdom 6/5/2019 Family May 2019
Travelled with Jet2. Good flights and transfers, the baggage collection from the hotel was excellent.
Food varied and plenty to choose from. Breakfast more Continental than English... >> Read full review
Deeanna07, 6/5/2019 Family June 2019
Absolutely fantastic hotel, beautifully clean rooms. Excellent choice of food, staff are really friendly nothing is too much trouble. 100% spot on, kids fell in love with Ella especially ❤️ Brilliant... >> Read full review
Becky M, 6/2/2019 Family May 2019
Just returned from the Jacaranda. We initially booked a different hotel and last minute we were changed to this one. We could not have been happier!!! The hotel is fantastic. The heated pool is like... >> Read full review
X2892ITbrianb, 6/2/2019 Couples May 2019
Booked a superior room with a pool view which we payed extra for.You would need a neck like a Giraffe to see the pool.Room Number was 759 a good walk and 2 lifts to get to it.Stayed half board food... >> Read full review
k7vidya, London, United Kingdom 5/30/2019 Business December 2018
We stayed at this hotel as a group. All of us arrived in different flights and times. We were all picked up and transferred to the hotel in time by shared shuttle bus. When we arrived we were given... >> Read full review
Cindy S, Dunfermline, United Kingdom 5/29/2019 Couples May 2019
Just home from 7 day holiday at the jacaranda.This is our second stay at this hotel we also visited last May. This hotel cannot be faulted it is clean, all staff member are really nice and helpful... >> Read full review
MissTIrvine_Scotland, Irvine, United Kingdom 5/27/2019 Family May 2019
I stayed here recently on half board basis with my 10 year old daughter. I had asked for a high up room and I got a fantastic room in block A on the 7th floor with an amazing sea view. The room was... >> Read full review
Sundown1950, Skegness 5/27/2019 Family April 2019
Had a most fantastic family holiday here in April 19 hotel was spotless, rooms with sea/pool views were large and beds so comfy, food was excellent and everything you could wish for, the freshly made... >> Read full review
M8549KYlaurah, 5/26/2019 Family May 2019
Fabulous for family & friends
We have just returned from a fabulous all inclusive week here. We were in a group with children ranging from 1-11 and all had a great time.
The hotel is spotless throughout, the beds were extremely... >> Read full review
andymc84, Bo'ness, United Kingdom 5/26/2019 Family May 2019
Just back from a week's holiday staying at the Jacaranda. The is the second time we have stayed here with the first being 11 years ago.
There was myself, wife and two daughters aged 9 & 12.
LOCATION... >> Read full review
Claire E, 5/21/2019 Family May 2019
Amazing Family Holiday
Just returned from a fabulous week at the Best Jacaranda with my husband and 2 daughters (20 and 24). The hotel was lovely - clean, neat and the food was very good - something for everyone. Even... >> Read full review
Emma091979, Nottingham, United Kingdom 5/19/2019 Family May 2019
Lovely hotel and friendly staff.
Room was clean, with plenty of room. We were on floor 6 overlooking the pools.
The restaurant had a good choice of food every evening and at breakfast, plenty of... >> Read full review
Coastal749681, Plymouth, United Kingdom 5/19/2019 Couples May 2019
We have just returned from a week’s all inclusive at this wonderful hotel.
We were on the 8th floor in block B with an amazing view.
Food was great with a wide choice for every meal. Special themed... >> Read full review
Sammibowler30, Rushden, United Kingdom 5/18/2019 Couples May 2019
Not a great experience
We stayed at the hotel for a week, I booked a week away for my partners 38th birthday so the trip was to be a special getaway. On our arrival to the hotel I just remember thinking how huge it was and... >> Read full review
scouseWalsall, walsall 5/18/2019 Couples April 2019
Looked good and was good
Visited the Best Jacaranda 26th April - May 5th transfer was good only 30 mins on arrival a lovely welcoming reception staff throughout the hotel are amazing checked in very quick and easy and soon... >> Read full review
Bensonbutton, Wigan England 5/18/2019 Couples May 2019
11 day trip
Lovely hotel well appointed 600 rooms no shortage of sunbeds or parasols huge rooftop sunbathing area with pool and bar. Food was very nice and geared to a multi European clientel many Italians... >> Read full review
pauljaninebaker, Sheffield, United Kingdom 5/14/2019 Couples May 2019
hotel is very large and spotlessly clean rooms are big and a tea/coffee making facilities supplied in room. cleaned to a high standard every day. we only stayed bed and breakfast and found that to be... >> Read full review
potofgold995, Wiltshire, United Kingdom 5/13/2019 Family April 2019
Good hotel but somewhat let down
Initially pleasantly surprised.
Had adjoining rooms which was great. The rooms were clean and the beds were big and so comfortable. Cleaner made the rooms up each day and bedding changed once... >> Read full review
AmandaF318, Bradford, United Kingdom 5/12/2019 Couples May 2019
Nice but it’s changed and not for the better
I came here with 12 of my friends in October 2017 and couldn’t fault the hotel. Clean, great staff, lots of food choice etc.
Decided to return with the hubby and we are on our second to last day... >> Read full review
Diasnutza, Dublin, Ireland 5/10/2019 Family May 2019
Amazing hotel service ,Best staff
Great for families, staff at the restaurant is extra nice , rooms are up to standards, everything needed for an amazing holiday . Swimming pools are warm , massages on the side of the pool, photo... >> Read full review
Lea1582, 5/8/2019 Friends getaway May 2019
Lovely week in Tenerife
Great hotel with many pools in a good location. Animation is just amazing! A pretty huge buffet with a lot of choices.
Nice and helpful staff. Big beds which are very comfortable.
For sure I will... >> Read full review
Lornaedinburgh, Edinburgh 5/7/2019 Family May 2019
Lovely place to stay.
lovely hotel, clean rooms, plenty of sun beds, staff very helpful.
Stayed for 7 nights half board.. although there was lots of choice and the presentation was nice the food was not great. We ended... >> Read full review
Stefan B, 5/3/2019 Couples March 2019
First time to tenerife
My wife booked us up to tenerife for a week first time ever for us both we stayed here at jacaranda wow we was amazed how big an nice the hotel was when we arrived every thing was great all staff was... >> Read full review
Fl0rin23, 4/30/2019 Family April 2019
Nice place to stay
I do recommend Best Jacaranda as it.s a nice place to stay ,good food , daily cleaned ,welcoming ,really close to many shops ,restaurants, souvenirs shops and a few minutes away from the sea and only... >> Read full review
Patrik P, 4/30/2019 Family April 2019
Been here for a week and couldn’t enjoy myself more. We loved the entertainment team and my little sister had a lot of fun in mini club. The food was great and the rooms very clean. All the staff... >> Read full review
Gilly186378, Stoke-on-Trent, United Kingdom 4/29/2019 Family April 2019
Enjoyable week in Tenerife
We went with our daughter, son in law and their 5 year old.Not the sort of hotel we would choose for just ourselves but it was a good family hotel.
Asked for rooms next door and on high floor. We... >> Read full review
wimbojimbo, London, United Kingdom 4/27/2019 Family April 2019
Great stay! Great food! Great staff!
So, fantastic week away enjoying Tenerife!
Everything about the experience was really nice and the food and service was absolutely 4*. What I would say is that the hotel itself including the rooms... >> Read full review
Theonewhoknocks75, United Kingdom 4/27/2019 Family April 2019
Hotel very well situated, beach, restaurants and shops close by. Food very varied and well prepared. Lots of activities during the day for all adults and children, special thanks to the carlos from... >> Read full review
572alysonc, Penarth 4/27/2019 Family April 2019
We have just returned from a superb 10 day holiday. Wonderful hotel, comfortable beds, food great, Wok was superb, wish I'd tried it earlier! The staff were very friendly and helpful.The hotel is... >> Read full review
lienec2014, 4/24/2019 Family December 2018
Horrible management attitude
· Rooms are old and worn off. The biggest disappointment are cockroaches, they are everywhere, in bed , rooms , walls , they have massive cockroache problem. Management (not reception staff, girls... >> Read full review
Matthew1955, 4/24/2019 Family April 2019
Not a 4* hotel
We are currently staying in this hotel. We have another 6 nights left in this hotel. We cannot wait to go home.
It is dreadful, the food is terrible. We are not eating in this hotel anymore.
This... >> Read full review
Jinty1967, Glasgow, United Kingdom 4/24/2019 Family March 2019
Daughter’s 21 st present
Thanks so much to Diana my daughter and her boyfriend had an amazing stay , everything we requested , flowers cava card etc was organised and the hotel provided balloons etc . They loved their stay... >> Read full review
Bigtrucklee, 4/20/2019 Family April 2019
Don’t come to this hotel if you have children. Kids are not aloud in the swimming pools with floats as they are considered dangerous . My daughter had a rubber ring to float around the pool in and... >> Read full review
mikehowdo, Treorchy, United Kingdom 4/20/2019 Couples March 2019
Last minute birthday break
Nice clean hotel ,plenty of options at meal times left a bottle of champagne in room on day of my birthday, would recommend and will definitely will be returning, this year staff very helpful room... >> Read full review
VStubbs73, Sunderland, United Kingdom 4/18/2019 Family April 2019
Perfect for families
We have returned from a week at this hotel, 2 adults and 2 children 8 & 12. We loved this hotel, plently to do and lots of pools to choose from.
There was plently of food to choose from so even the... >> Read full review
Sarah M, Gloucestershire 4/17/2019 Family April 2019
Best Jacaranda- Second Visit and did not disappoint :)
Great family hotel and we had a fantastic time again.
RECEPTION can be very busy and so be prepared to queue.
ROOMS were clean with a small fridge, kettle and free safe.
POOLS were busy, one... >> Read full review
Poff234, 4/16/2019 Family April 2019
Basement room next to children’s area
We arrived at 7pm and it took an hour to check in. Our four passports were scanned at least five times. Eventually we were taken to our room. A basement area was large and well furnished but next to... >> Read full review
brians412, Dublin, Ireland 4/13/2019 Couples March 2019
Great big hotel. Loved the pool area. Pools on the bottom level and the 5th level so plenty of space. 5 minutes walk to the beach with all the shops bars and restaurants in between. Rooms are nice... >> Read full review
mikeandsue5756, Carlisle, United Kingdom 4/13/2019 Family April 2019
just got back from this hotel,
travelled with my wife and granddaughter (9 years old). check in was very good. As we were all inclusive the restaurant was closed when we arrived. we were provided... >> Read full review
IssyKent, Kent 4/12/2019 Family April 2019
A huge hotel situated near shops bars restaurants and the beach at Fañabe. The rooms are spotless, gardens well tended and the pool areas lovely. If it’s too lively & noisy with activities at the... >> Read full review
mensn, 4/10/2019 Family April 2019
Amazing place to stay loved all!
Just comeback from last dec 2018 , even now is better, new staff there and I wanna thank you to Rafa and Gosia ! They do entertainment every hour! Definitely I’ll... >> Read full review
Sheilsb66, 4/7/2019 Couples April 2019
Good value for money
Just returned from a week at the hotel. The first thing you notice as you arrive is that the hotel is quite old fashioned in decor and could do with a referb. That said the hotel is absolutely... >> Read full review
anthonybI7100CR, Liverpool, United Kingdom 4/7/2019 Couples April 2019
Lots of good things about this hotel but major areas for improvement
We have just returned from a weeks stay at this hotel and we were impressed by the friendly staff. However things did not get off to a good start due to the chaotic registration process which seemed... >> Read full review
Gill G, 4/6/2019 Couples March 2019
Adapted bathroom unsuitable and unsafe for a disabled person
We requested an adapted room for my disabled husband and having previously stayed many times at the Best Tenerife at Playa de las Americas where such rooms are purposely adapted and well appointed... >> Read full review
Xchar98, Nottinghamshire, United Kingdom 3/31/2019 Couples March 2019
Got back today from a weeks stay at this hotel. I can’t recommend this hotel enough! The friendly staff, poolside, location and the FOOD so much choice for even the fussiest of eaters. Lovely touch... >> Read full review
Lorraine B, Bradford, United Kingdom 3/31/2019 Couples March 2019
What a fantastic Hotel the staff are so helpful and friendly. There are 6 pools if you want to relax. The room's are a great size the bathroom could of done with updating. Great night's sleep so... >> Read full review
vonski1, Glasgow 3/28/2019 Couples March 2019
The hotel name says it all
We booked our normal hotel in Tenerife to be told there was an over booking so they put us in the BEST jacaranda we were upset until we saw it the hotel is stunning and all staff are friendly and... >> Read full review
Adesnett, 3/27/2019 Solo travel March 2019
First impression was I wouldn't be able to find my way round the hotel however after a day or so I was fine the room was very good with a poolside view everyhere was spotless and the staff were very... >> Read full review
mark m, 3/23/2019 Couples March 2019
We were very pleased with the Best Jacaranda. Arriving there in the early hours of the morning, the staff who greeted us said they knew we'd be tired and hungry so they'd got some food ready for us... >> Read full review
PMB24, Chichester 3/23/2019 Couples March 2019
This was our 3rd visit to Best Jacaranda and we will certainly be going again. Pools for kids - quieter areas with own pools for a more relaxed time as well. Great food in the restaurant. Service... >> Read full review
K M, 3/23/2019 February 2019
Terrible tatty. Hotel serving terrible food served by terrible untrained staff. The building needs major maintenance, the staff need proper training. All inclusive is a large canteen serving food... >> Read full review
Mrs Faye S, 3/21/2019 Family March 2019
Fabulous stay at jacaranda
We booked a 4 night stay here and had a really lovely time. The hotel has a lovely feel about it and we felt very safe as a family. The design of the hotel is great as you are sheltered from any wind... >> Read full review
dizzydeeLeeds, Leeds, United Kingdom 3/20/2019 Family March 2019
Just what we needed
So I’m writing this review mid trip and so far so good - well apart from the first day. I’m visiting with my mother who has mobility issues I had requested a room near a lift (mobility scooter to... >> Read full review
tooney2018, Derby, United Kingdom 3/19/2019 Couples March 2019
Food stops this getting a higher score
Visited this hotel in march, on arrival the hotel looks great, easy check in and staff that spoke brilliant English.
We stayed here for 5 nights on a all inclusive stay,
I would like to say that the... >> Read full review
251sanar, London, United Kingdom 3/16/2019 Couples March 2019
Babymoon with 0 promises kept!
We wrote to this hotel ahead of time explaining that we were a babymooning couple and that I was 23 weeks pregnant. We received an email response saying our stay would be made extra special and this... >> Read full review
Gosiaxx, Playa Blanca, Spain 3/15/2019 Couples March 2019
We spent our anniversary in Best Jacaranda. We enjoyed it a lot. The hotel is beautiful clean and huge. The staff are very friendly and helpful. We joined activities organised by animatition team and... >> Read full review
Chris B, Yarm, United Kingdom 3/14/2019 Couples March 2019
Our first venture into all inclusive holiday.
To be truthful, felt a little disappointed with the "All inclusive package " hotel facilities were good and very clean, cleaning teams working in all pool areas at the end of each day, bar staff and... >> Read full review
Thomohawk16, Dumfries and Galloway, United Kingdom 3/11/2019 Family October 2018
That good we booked again
Excellent value for money, Fantastic location close to great bars and eating places, rooms are very basic but clean and all inclusive food was excellent although local places are that cheap and good... >> Read full review
Rafał L, 3/11/2019 Family March 2019
Fantastic hotel for family Holidays
It is our 3rd visit here and after this Holidays we are sure that we Will come back!
Entertainment team made our holidays special. I would like to mention Rafa who was speccialy nice to our family... >> Read full review
Jasperlekens, 3/10/2019 Family March 2019
Really enjoyed my time here
I came here with my family, had a really good time. The animation team made time for everyone. More than enough place in our rooms. Food was good. People working are friendly. This was already our... >> Read full review
Jane P, 3/5/2019 Couples March 2019
Jacaranda costa adeje
Hotels staff all friendly
Food good variety and lovely
All in all enjoyed every minute of it and would definately reccommend
Only 1 issue and it was the... >> Read full review
hcplondon, london 3/5/2019 Couples February 2019
My daughter booked the hotel as a treat for my 74th birthday.Its a very big hotel and its very busy.Check in was great as we were the only people to check in this hotel from the transfer coach.we... >> Read full review
NorthStar64257562418, Southend-on-Sea, United Kingdom 3/4/2019 Family February 2019
Maraca day feb 2019
Rooms clean and tidy restaurant food was lukewarm at best. Curtains to balcony were filthy. The resort itself was very presentable but turning the balcony light off at 23.30 I found unacceptable and... >> Read full review
Henriikka75, Rusko, Finland 2/28/2019 Family February 2019
Not a four star hotel, more like two or three stars
Hotel needs a facelift. Everything in the room is a bit ware out and old. We had a familyroom on the 7th floor with the pool view. Several nice pools, only one was heated and that was too small... >> Read full review
StaffordAlan, stafford 2/28/2019 Couples November 2018
Very good location, ideal for short walk to the beach area where there are many bars and restaurants. Good size "refurbished " room. they mean "makeover", loose metal floor strip, kept lifting, not... >> Read full review
as13m, Glasgow, United Kingdom 2/27/2019 Couples February 2019
Came back to the Jacaranda for my birthday.
Check in was great, Kirill was excellent, despite being very busy.
Our room was excellent, we upgraded to a junior suite.
Deanna had arranged a bottle... >> Read full review
ecm79, essex 2/21/2019 Family January 2019
Read some mixed reviews before we arrived but we found the hotel to be better than expected. Rooms cleaned daily and all staff very friendly and helpful. We upgraded to a suite as we needed a... >> Read full review
Rash786, 2/19/2019 Family February 2019
Silvia reception staff is appalling
I am currently in This hotel waiting to check in first 11am which I understand is my problem for coming early however travelling with a six month old at 2pm I went to check in desk greeted by Silvia... >> Read full review
Danierin88, 2/16/2019 Friends getaway February 2019
Fantastic animation team!
Really enjoyed my stay at this hotel! There are lots of pools to choose from and a great variety in the hotel restaurant. The rooms are big and clean and the entertainment during the day and at night... >> Read full review
jaysI934PU, 2/16/2019 Family February 2019
Hotel facilities very good. There was a good selection of food and drinks included in our all inclusive package. The mini club for kids was very good and they had a mini disco for kids every night... >> Read full review
hcazz, fenland 2/15/2019 Couples February 2019
Not the best, but not the worse,
We have just returned from the Jacaranda Hotel with mixed views.
The room, overlooked the road which was noisy day and night, at times it sounded like we had a party of people on our balcony. The... >> Read full review
Georgia R, Church Gresley, United Kingdom 2/13/2019 Family February 2019
We booked a week in this amazing hotel for a family of 11 and from day one we haven’t been dissapointed. The hotel is big, bright, spacious and has amazing views from all around.
Even though we... >> Read full review
Kerry D, 2/12/2019 Family February 2019
Lovely hotel. Friendly and helpful staff. Room was fine. Our girls (6 and 4 enjoyed the Kids club). Close enough to the beach and also close to a good playpark. I would recommend to anyone with a... >> Read full review
Jill P, March, United Kingdom 2/10/2019 Couples February 2019
Just returned from a weeks holiday here our second stay here and we were not disappointed lovely hotel everywhere so clean friendly staff will stay here again close to the beach shops and some nice... >> Read full review
rajkumar0000, 2/9/2019 Family February 2019
Worst service ever
This is definitely not a 4 star hotel!!! The hotel is still living in the 1980’s. I don’t think it ever been renovated since it was built. The reception staff are so rude and very un helpful. I... >> Read full review
bercelia n, Greater London, United Kingdom 2/8/2019 Family July 2018
My kind de and I have twice now and I have to say we love the hotel, atmosphere and staff are so friendly. The choice of food is insane and each night is a different theme so there is something for... >> Read full review
Williamsonlisa, 2/5/2019 Family February 2019
This was the first time in this hotel with our kids we been here for a week, food was very good, good location and for the kids mini club was really good for my 2 kids age 10 and 7 had an amazing... >> Read full review
Steven R, Washington, United Kingdom 2/5/2019 Couples January 2019
Warm food only but great place
My wife and I have recently arrived back from a week here. It was a great place and the staff were very helpful and freindly.
Our only criticsim was the temperature the hot food was served at. Luke... >> Read full review
Diane T, 2/4/2019 Couples January 2019
Stayed at hotel in January, staff very helpful, room ok, stayed on top floor (985) has had a refit, plenty of wardrobe space but not 1 draw anywhere. Free safe ( great) and can hire beach towels £10... >> Read full review
janey212015, Essex, United Kingdom 2/4/2019 Couples January 2019
Stayed here for 4 night 28/01/18 we stayed bed & breakfast, location good, hotel clean , most of the staff friendly but bathroom needs updating bath panel was grim & toilet seat need replacing... >> Read full review
Roger H, Shoeburyness, United Kingdom 2/4/2019 Couples January 2019
Disapointing 12 days
Hotel was clean and staff helpful. Free safe and good free wi-fi. Breakfast was disappointing as the cooked breakfast was always cold. Paid extra for a room with a pool view but the height of the... >> Read full review
ding20, Cumbria, United Kingdom 1/29/2019 Couples January 2019
Stayed here 10 days in jan , very big hotel , food excellent, large dining room easy to forget where your table is , put jacket on chair , easier to spot, would advise going early for meals , bit of... >> Read full review
Trebor900, Rushden, United Kingdom 1/28/2019 Family January 2019
Family Holiday January 2019
Hotel is very large and can be difficult to find your way around. lots of dead ends and lift access is poor. However, everything you could need is here, as long as you don't mind a few crowds... >> Read full review
Tomhgj, 1/26/2019 Couples January 2019
One full week in this hotel
5 minutes walk to the beach
Big and clean room
Good choice at the buffet
7 pools gym tennis and basketball court
Animation team is Super!! Games and good fun around pools... >> Read full review
Britt L, Seville, Spain 1/24/2019 Family January 2019
I stayed one week in this hotel with my two daughters and it was great. Its a perfect hotel for families
The Staff was very friendly and helpfully.
Entertainment team was great, Sarah was really... >> Read full review
lindsey r, 1/22/2019 Family January 2019
Great destination, Jet2 were VERY good
We stayed 11-18th Jan, family of 4.
Our toddler is 2 and was given a bed, after a quick call to reception a cot bed was brought up immediately.
Bathroom drainage not great and drains gurgle in the... >> Read full review
Julie19672014, St Ives, United Kingdom 1/21/2019 Couples January 2019
Some miserable staff, and cold food.
Stayed at this hotel with my husband from the 7th-17th of January. Positives were the hotel is nice and not to far from the town, promenade and beach. Rooms were kept clean and the cleaners were... >> Read full review
HL1979, Liverpool, United Kingdom 1/20/2019 Couples December 2018
We loved our stay at the Best. Excellent atmosphere and lovely rooms. Quality food and drinks and all staff work very hard. We did have trouble with our bathroom but reception staff resolved issue... >> Read full review
derek g, 1/20/2019 Couples January 2019
Lovely short break but could be made even better
Stayed here.from 15/19th January for a short winter break. Overall we were very pleased with the hotel and staff and would recommend it to anyone, comfortable rooms very clean throughout very good... >> Read full review
Johnnybobby79, 1/18/2019 Family January 2019
Average age 70+
Stayed at the hotel 11-18th January.
Cleaners did a really good job every day.
Bar and restaurant staff friendly and always want to help.
Good choice of food especially if you like... >> Read full review
mart10k, UK 1/17/2019 Family January 2019
Disappointing response to booking enquiry
I was recently interested in booking a summer holiday at this hotel. Due to my daughter's medical condition I contacted the hotel to advise and check that they would be able to make minor adjustments... >> Read full review
Coastal29020501729, Dunfermline, United Kingdom 1/17/2019 Couples December 2018
4star rating just rooms basic needs to be brighter dull.food was second to none.entertainment passible bar service very poorover all was good hotels needs a bit tlc sorry no can dot the hotels needs... >> Read full review
TenerifeNavidad, 1/17/2019 Family January 2019
Visit of Best Jacaranda in January 2019
Sport animation is good and professional. We stayed in other hotel, but often visited Best Jacaranda for sport tournaments.
Meal is like much as in other hotels, we didn't notice some... >> Read full review
Mogsy123, 1/14/2019 Family January 2019
Not quite 4 star
Have just come home from a weeks stay at the Jacaranda. I thought I would give the positives and negatives of our holiday
Hotel kept lovely and clean
Bedrooms were a good size and maid... >> Read full review
Ashleigh2987, Sunderland, United Kingdom 1/13/2019 Family December 2018
Stayed 30th Dec-6th Jan. I did not feel this hotel was 4* quality. Sunbeds are reserved from the early hours. Food is repetitive apart from show cooking stations. We were half board and given a paper... >> Read full review
Linda V, West Midlands, United Kingdom 1/13/2019 January 2019
Have just returned from this hotel, went as a couple, and felt it did not live up to its 4* status.I'll start with the positives, room and food were ok, but didnt expect paper cups and to be told tea... >> Read full review
649mikey649, formby 1/10/2019 Family December 2018
Great stay, lovely staff
Stayed here over the xmas/new year holidays. Staff good, particularly restaurant & cleaners, very friendly. 1 pool heated which is defo needed as the others were very cold despite the great weather... >> Read full review
Danmelhenryreevahols, 1/10/2019 Family January 2019
The hotel facilities are good with lots on every day David and Iago the hotel entermaniant was very good for the kids. Pool games and activities around pool and the kids club in the evening was very... >> Read full review
Barry T, 1/8/2019 Couples January 2019
Worst hotel in Tenerife by far!!!!
Currently stopping in the Best Jacoranda Hotel and I have never felt so belittled as much as the staff (especially restaurant) in my life in any any country around the world! I actually got shouted... >> Read full review
Claire S, Catterick, United Kingdom 1/6/2019 Family December 2018
New Year Trip
On arrival the check in took about 10 minutes and we were then able to go to our room. We were pleased to find our room was on the top floor facing the pool and had a lovely sea view. The room was... >> Read full review
David H, High Wycombe, United Kingdom 1/5/2019 Family December 2018
So it started badly as we were victims of the Gatwick drone and eventually arrived 3 days late and had to travel to Manchester to get a flight. We kept in touch with the hotel who were prompt in... >> Read full review
deeemgee, Stirling, United Kingdom 1/5/2019 Family January 2019
Lovely NewYear Holiday
We’ve just returned after a 7 night stay on a room and breakfast basis. We arrived on 28th December; room not ready but very friendly reception staff offered a voucher for a free drink until room... >> Read full review
jenigordon, Whickham, United Kingdom 1/3/2019 Couples January 2019
NYE holiday in the sun !
Stayed for a week over the New Year (2019).
Great hotel, good food and drink. Not too expensive for bar food and drink. Descent pools and daytime activities. Good gym too.
Meals were superb, lots... >> Read full review
TomInTheSun, Playa de Fanabe, Spain 1/1/2019 Family January 2019
New years vacation at Best Hotel Jacaranda Tenerife
Here again since last week to celebrate New Year (I was here too with Valentine).
Everything has even got better than it allready was, amazing they still managed to improve wat was for me allready... >> Read full review
RebeccanBrad, Doncaster, United Kingdom 1/1/2019 Couples October 2018
Do not stay here
The bed sheets and towels were dirty on arrival, when put towels in the bath to be changed, were hung up dirty again. Bed sheets weren’t changed despite clearly being dirty.
There is no room service... >> Read full review
MarkTtt, 12/30/2018 Family December 2018
Week holiday in Tenerife. Best Jacaranda, Hotel 4*, good quality, nice room. Good restaurant. Lots of pools. Super animation staff, guys are very friendly!! Everynight minidisco anddifferent show at... >> Read full review
Lauralouise568, Saltburn-by-the-Sea, United Kingdom 12/30/2018 Family December 2018
All inclusive is rubbish
Paid for all inclusive, you’re allowed about 10 drinks off the menu without paying extra for the others. I asked for a bottle of water at reception as I was feeling unwell and was told I had to wait... >> Read full review
Kingstone44, 12/29/2018 Family December 2018
Hotel is very goodlooking and in a great location! Nice room with views and buffet at restaurant was very good! Pools downstairs and upstairs!! Entertainers are super nice and make you have fun all... >> Read full review
Darren B, 12/26/2018 Family December 2018
Winter break away
First time in this hotel with my family from Manchester highly recommended for all types
Food n hotel spot on pool area super n entertainment for kids is super great team work ex time come back... >> Read full review
GeorgeMartin, Biddulph, United Kingdom 12/25/2018 Family December 2018
Excellent animacion team and as this was our first time in this hotel. The accomodation and food were outstanding. A great place to relax. We will definately return to this hotel
. The staff were... >> Read full review
shimmies33, Glasgow 12/20/2018 Couples November 2018
Stayed here from 24th November for 1 week on half board basis
On arrival we had 4 couples in front of us to check in There were 3 people checking guests in but one of those was trying to deal with a... >> Read full review
Nick D, 12/19/2018 Family December 2018
A great hotel with a great service
We booked the hotel trough the travel agency. We have a 9 years old daughter so we looked for a kids friendly place. They recommended this hotel. I have to tell you it’s not only kids friendly, but... >> Read full review
colinmZ4531TZ, Wakefield, United Kingdom 12/18/2018 Couples December 2018
Good hotel in good location
We had a room in block E room 352, a bit difficult to find at first as the place is so big but got there in the end. Food was good but again some of it was lukewarm so we used the microwave to warm... >> Read full review
tanyb15, Newcastle upon Tyne, United Kingdom 12/17/2018 Family December 2018
Unhappy ending to a nice trip !!!!!
Was having a lovely holiday until the last day when left our belongings on sun loungers 4 towels kids shorts & bikinis mans tshirt and a blanket to sunbathe on all disappeared ????? To be told... >> Read full review
358rachm, Barnsley, United Kingdom 12/11/2018 Family November 2018
Very Standard Holiday
The room we had was rather tired and needed work especially the bathroom that had mould all down the bath seal etc.
The food in the restaurant was very standard and nothing for the kids unless they... >> Read full review
Ann B, Doncaster, United Kingdom 12/8/2018 Solo travel November 2018
Visited this hotel on my own from 14th - 28th November and I wasn't disappointed.
Quick check in and I had been allocated a superior room on top level of the hotel - Room A703 which overlooked the... >> Read full review
Susieduck, 12/7/2018 Couples December 2018
First time in this hotel. Swiming pool area good but sun on only half of the area all day. Entertainment team excellent plenty of games all day.. Room spacious but we were overlooking a car park. The... >> Read full review
Samantha H, 12/7/2018 Family December 2018
Great hotel for all age ranges! Came to hotel with our 6 year old daughter for 1 week! no faults with all aspects of hotel and will definitely be returning 👍 Area also very close to beach... >> Read full review
sunlover1010, London, United Kingdom 12/6/2018 Friends getaway November 2018
Large hotel in a good location, close to everything. I'm disappointed with the room. Whilst large and clean we were on the ground floor and never got the sun. This made the room cold and dark. Felt... >> Read full review
russellc834, 12/5/2018 Family December 2018
Lovely place to stay
We cannot understand why this hotel is not getting the very best reviews
This is our second stay
Staff are excellent
Food is very good excellent selection and cannot understand other comments... >> Read full review
philmog, Worthing, United Kingdom 12/5/2018 Friends getaway November 2018
Nice Hotel but -
This hotel has so much going for it - Wonderfully helpful and attentive staff and spotlessly clean.
However there are a few things that let it down - although the food is varied and plentiful it is... >> Read full review
Scott M, 11/30/2018 Couples November 2018
We had winter holiday and stayed here. Very pleasant and staff always helpful. Good choice of food every night and different dinner themes.
Breakfast lovely too.
We stayed all inclusive.
Couldn't... >> Read full review
759billyl, London, United Kingdom 11/30/2018 Couples November 2018
Couples anniversary visit
Firstly, if I may say the facilities in the hotel are great. The room was clean, spacious, and the food was excellent.
We had an issue when arriving, as we had been provided with two single beds. We... >> Read full review
Kelly S, 11/29/2018 Family November 2018
November 1 week stay
Hassle free and fast check-in,impressed with the room it's spacious and clean. Big variety at breakfast. Plenty to do around the pool with an mazing animation team that are activity involved with... >> Read full review
Getaway06836964090, 11/26/2018 Family November 2018
Family of 3 from manchester
Hotel was perfect for us, everything easily accessable. Food was great breakfast dinner and tea, selection was really good. Nice warm pool for the kids, our little girl wasnt out of it all week. Also... >> Read full review
Lesley C, West Midlands, United Kingdom 11/25/2018 Family November 2018
Visited this hotel for a week from the 16th November with my family including my elderly parents. We were quite apprehensive as there are some very negative comments about this hotel, however, I can... >> Read full review
willm93, Cheltenham, United Kingdom 11/23/2018 November 2018
Large hotel with friendly staff and ideally situated in our favourite area of Tenerife
We spent a week, half board, in this hotel, it is big but well organised. We were possibly in the minority with regard to English speaking as there were many Italian, Swedish, German, Asian etc but... >> Read full review
Traveler00403155218, 11/23/2018 Family November 2018
Family holiday Liverpool ti Tenerife
My first time with 7 of my family. I'd just like to say from the minute I've got here the food has been great. But the star of this hotel has to be the hotel entertainment team absolutely first class... >> Read full review
wynm0rgan, Merthyr Tydfil County, United Kingdom 11/20/2018 Couples November 2018
3 Star at best
Whilst my wife and I had an enjoyable holiday but we feel that this hotel is a 3 star at best. There were some things we enjoyed in the hotel but the negative aspects outweighed the... >> Read full review
Ethanhoward1, Rainford, United Kingdom 11/19/2018 Couples November 2018
This hotel is spacious, clean , decorated nicely, this hotel provides good quality food , loads of choice for everyone, maid service excellent, staff friendly all over the hotel, very helpful. Best... >> Read full review
DayTrip02149574025, 11/18/2018 Couples November 2018
Me and my partner are currently here lives up to expectations lovely hotel very big and only downside is no bloody ironing board lol but apart from that great location fab entertainment and a extra... >> Read full review
Relax38001238158, 11/18/2018 Family November 2018
Absolutly best vacation
I realy like the hotel, the food, the bars, the pools, the resturant, the hotel is very cleany, the international entretainer team is absolutly amazing, davide TOM and iago GERRY they are very... >> Read full review
Curious00184760363, 11/18/2018 Family November 2018
ABS FABOULOUS VACATION
First time in this hotel with my family and friends for one full week !! I enjoyed everything!! I had a nice room, with great view! Restaurant is very good and bars in the hotel also!! Very Nice... >> Read full review
Seaside13593008282, 11/18/2018 Family November 2018
Excellent hotel.Rooms clean and tidy. Cleaners cleaned everyday. Plenty of food and cakes. Lots to do in hotel, great animation team. Water polo and aqua gym. Aqua gym to Gangham style what a laugh... >> Read full review
Susan M, Edinburgh 11/15/2018 Friends getaway November 2018
Cold food let it down.
Had a great holiday, very impressed with cleanliness of hotel. Entertainment team were full of energy and enthusiasm although did not bug people to join in.
Heated pool is a real selling point... >> Read full review
JanaZ189, Costa Adeje, Spain 11/15/2018 Family November 2018
Sunny holiday in Tenerife
First time in Tenerife and in this hotel! I stayed one week with my son and friends. I liked everything!! Room was great!! Restaurant and discobar are really good!! Entertainment during day and night... >> Read full review
Георги Н, 11/15/2018 Family November 2018
First time in this hotel! Im 46 y.o. I came with my friends from Latvia and my son from Bulgaria. We stayed one week next time I would like to stay longer. We enjoyed everything!! Pools amazing disco... >> Read full review
ashmills1987, Bolton, United Kingdom 11/10/2018 Couples November 2018
Just come back from a 5night stay at this hotel stayed from Sunday 4th November and flew home on Friday 9th November.! The hotel is great check in was easy but finding the room was abit of a... >> Read full review
224ulfp, 11/10/2018 Family November 2018
Good, friendly and worth the money
We went down to Costa Adeje and Best Jacaranda at the beginning of november -18. Expectations were high and since we really needed a break, we chose carefully when it came to the choice of hotel... >> Read full review
GrantyT1966, 11/9/2018 Couples November 2018
Room was okay pool view not good. Food is fine. Around the pool entertainment is very good green team fantastic. First time at this hotel and I would return however would go self catering. Not enough... >> Read full review
P4108OVlouiseh, 11/8/2018 Couples November 2018
Great time here
Had an amazing holiday, I will definitely come back food was good the animation team are fab Tom & Gerry (that's their names ) ha ha are hilarious tom loves been pushed in the pool ha .
Great... >> Read full review
teve84, 11/8/2018 Couples November 2018
Week away with my partner.
1st time in this hotel and I will be returning.
We came here for a week away in November and loved it.
We went all inclusive and the food is really good. Themed nights in the restaurant makes the... >> Read full review
Annette R, Glasgow, United Kingdom 11/6/2018 Family October 2018
brilliant hotel great destination!
We received great customer service from start to finish, our bedrooms were lovely, large size complete with fridge, tea/coffee making items , large balcony , seating area in room, large bathroom with... >> Read full review
philbest2016, Derby, United Kingdom 11/6/2018 Family October 2018
Great place to stay
Spent a week at this hotel with my wife and 7 year old daughter and all in all it was a fantastic stay. I have to admit, this was our second choice as On The Beach cocked up our first choice! After... >> Read full review
pe_almeida, Lisbon, Portugal 11/6/2018 November 2018
Good family hotel
Close to the beach, decent food (but don't expect amazing quality), friendly staff, organized events by the pool and a outdoor heaten pool. There is a kids area also by the pool that is very... >> Read full review
jacobe950, 11/3/2018 Family July 2018
It was amazing we had a lovely time.
Brilliant food and good service and all
So good entertainment. The pools were amazing, The kids club at the hotel was amazing good staff there and lots of good... >> Read full review
Keith M, Ballyclare, Northern Ireland, United Kingdom 11/3/2018 Family November 2018
Lovely, polite staff and excellent swimming pools. A great family holiday for three generations. The food was delicious with great variety for a week. All inclusive was the way to go. No nightmare... >> Read full review
Road84664, 11/3/2018 Couples November 2018
Loved this hotel , everything perfect here and will be back next year for sure , sad to go home today , entertainment was very good and lots happening all day . All the pools are perfect . Food out... >> Read full review
Muttley35, 10/31/2018 Family October 2018
We have just returned from our family holiday from this hotel yesterday. This is a large but fantastically run hotel. The reception area is nice and large and light and the staff are super helpful... >> Read full review
markspuggy, Bolton 10/31/2018 Family October 2018
Fantastic stay & resort
We have just got back from a family holiday (3 of us) in Costa Adeje and we stayed at the Hotel Best Jacaranda.
Firstly the hotel is only a 15min transfer from the airport which is great. The check... >> Read full review
Debbie24562, Warminster, United Kingdom 10/30/2018 Family October 2018
I would thoroughly recommend this hotel, especially if you have children. The facilities are very good with just enough activities should you wish to join in but with no pressure to do so if you... >> Read full review
Rachael S, 10/28/2018 Friends getaway October 2018
Such a amazing stay. Lovely clean rooms, fantastic food what didn’t disappoint. Staff were friendly especially the animacion team. Close to the beach bars and places to eat. Across a road to a... >> Read full review
danpottingshed, Manchester, United Kingdom 10/27/2018 Family October 2018
Very good experience, I will definitely be coming back and would recommend this hotel to anyone.
The activities around the pool area great for kids and adults.
International animation team are the... >> Read full review
lduncan1955, Ayr, United Kingdom 10/27/2018 Family October 2018
Great time here staff could not do enough for us excellent service food also great attention from the animation team davide and iago who danced with my 88 year aunt and she also did stretch classes... >> Read full review
ameliahawley, Newquay, United Kingdom 10/25/2018 Couples October 2018
Not worth the money
I’m very undecided by this hotel. There is good points and bad points, but because of that it was not worth the price we paid and definitely wouldn’t consider it was 4 star!
First of all, the food... >> Read full review
samhalsall101, Wigan, United Kingdom 10/25/2018 Family October 2018
Holidays in Tenerife
Good family holiday, first time in this hotel, good staff and good international animation team they do a lot of activities thanks to David Iago shakira Dino and Rachel , food in the restaurant was... >> Read full review
Kaza P, 10/25/2018 Family October 2018
Huge hotel, fabulous holiday
The hotel is very clean with friendly staff, has very good facilities. The restaurant has different Themes every night.Short walking distance to anywhere you wanna go. The animation staff is amazing... >> Read full review
24126315, Glasgow, United Kingdom 10/22/2018 Couples October 2018
This hotel cannot be 4star
We were disappointed with just about everything at this hotel except the location
Noise during the day was loud
Poor state of repair, maintenance and cleanliness
Poor... >> Read full review
jim p, Hamilton, United Kingdom 10/21/2018 Family September 2018
Visited this hotel with my grand daughter and was disappointed with the welcome we received. We had paid extra for a room which was small and disappointing.
The room was not cleaned some days till... >> Read full review
Burton-Howells, 10/21/2018 Family October 2018
Most amazing family holiday
Absolutely fantastic hotel with incredibly friendly staff from the entertainment crew to the cleaners. Everyone is ready to help with any request and always there with a smile. Evening entertainment... >> Read full review
mrsfusion1981, 10/19/2018 Family October 2018
Could have been so much better :(
On arrival at the hotel around 11:30pm we were checked in by a pleasant receptionist. We were given directions to our room on the bottom floor. We struggled to find our room on our own. When we... >> Read full review
williamdocherty80, Fife, United Kingdom 10/19/2018 Family September 2018
I'm no sure if I should give this hotel 2 or 3 stars . First off if you are not Spanish the entertainment staff aren't interested . As soon as they hear your British accent they are not interested... >> Read full review
Jake O, 10/18/2018 Friends getaway October 2018
Best International entertainer team
Absolutely fantastic!!! Would highly recommend and would give big shout out to iago he was "the man". Made my holiday and would definitely come back again. Stayed in many different around the area... >> Read full review
DeeAlfreton, Alfreton 10/16/2018 Friends getaway October 2018
DISAPPOINTING!! EXPECTED SO MUCH MORE!!!!
Just back from a weeks stay four adults!! Location Excellent!! The Hotel it- self was too big for us - Very busy - especially in the mornings when everyone was taking all the sunbeds at seven o clock... >> Read full review
Ross9670, Scotlandwell, United Kingdom 10/16/2018 Family October 2018
Entertainment team was brilliant!
Holiday was amazing thanks to a beautiful hotel and an amazing entertainment team who completely made the holiday. They couldn't have been better at their jobs and provided quality entertainment that... >> Read full review
jauntyjim, scotland 10/16/2018 Family October 2018
Autumn family break
Just returned from a weeks holiday in sunny Adeje had a great time. When we arrived reception staff were very helpful in managing to get us a room near other members of our family who were booked... >> Read full review
Grzegorz W, 10/12/2018 Family October 2018
Hotel jacaranda is great!The best hotel in Tenerife!I really enjoyed and ill come back here! International animation team is funny and do a lot of activities! David The best! Restaurant ok
Mini club... >> Read full review
stephmcclaren, Stoke-on-Trent, United Kingdom 10/12/2018 Family September 2018
I stayed at this hotel for 12 nights, we were a group of 10 and I would highly recommend it. The staff are really helpful and happy. The food was really nice with a great selection. The rooms were... >> Read full review
Carol J, 10/11/2018 Couples October 2018
Stayed here for 11 nights good points first hotel is clean pool areas are good and location is good would like to thank melo in the piano bar for his excellent service also sabrina and Allan always... >> Read full review