This beach hotel enjoys an ideal setting on the warm, friendly island of Gran Canaria. The hotel is located just 900 metres from the beach yet is also centrally situated at the heart of the entertainment. The Aguila Roja shopping centre is a mere 100 metres from the hotel, while the Kasbah shopping centre is just 300 metres away. The hotel offers ease of access to the public transport network with links located just 300 metres away. The hotel lies peacefully amidst pleasant gardens and greets guests with an air of warmth and serenity. The guest rooms are beautifully-decorated featuring neutral and muted tones, offering a haven of comfort and convenience. The hotel offers facilities that will attract all the family including a children's pool area, relaxing massage services and sports amenities.
- Nearest Bus / Metro Stop: Distancia (en metros): 200
- Beach: Distancia (en metros): 500
- Airport: Distancia (en metros): 29300
- Nightclub: Si
- Game room: Si
- Kids’ club: Si
- Sun loungers: Si
- Parasols: Si
- programme for adults: Si
- programme for children: Si
- Supermarket: Si
- Garden: Si
- Terrace: Si
- Mobile phone coverage: Si
- Wired Internet: Pago del servicio directamente en el lugar: No
- Laundry service: Si
- Medical service: Si
- Bicycle hire service: Si
- Hotel safe: Si
- Sun terrace: Si
- Gym: Si
- Currency exchange facilities: Si
- Wi-fi: Pago del servicio directamente en el lugar: No
- Lift access: Si
- Newspaper stand: Si
- NO Large pets allowed (over 5 kg): Pago del servicio directamente en el lugar: No
- NO Small pets allowed (under 5 kg): Pago del servicio directamente en el lugar: No
- NO Garage: Pago del servicio directamente en el lugar: No
- NO Car park: Pago del servicio directamente en el lugar: No
- Hairdressing salon: Si
- Hot tub: Si
- Massage: Si
- Swimming Pool: Si
- 24-hour reception: Si
- Bathroom: Si
- Shower: Si
- Hot Tub: Si
- Games Room: Si
- Business hotels: Si
- Beach hotels: Si
- Sport hotels: Si
- Family hotels: Si
- Internet: Si
- Adapted for disabled: Si
- Restaurant: Si
- Spa: Si
- TV: Si
- Gym: Si
- Year of construction: 1973
- Year of most recent renovation: 2002
- Annexe (s): 6
- Number of floors (main building): 8
- Number of floors (annexe): 8
- Total number of rooms: 724
- Double rooms: 724
- Special dietary options: Si
- Half board without drinks: Si
- Full board without drinks: Si
- All inclusive without drinks: Si
- All inclusive with alcoholic drinks top brands: Si
- Breakfast buffet: Si
- Buffet lunch: Si
- Buffet dinner: Si
- American Express: Si
- Diners Club: Si
- MasterCard: Si
- 1: 1 , Distancia (en metros): 1400
- 2: 2 , Distancia (en metros): 26500
- 3: 3 , Distancia (en metros): 5400
- Bathroom: Si , 1
- Safe: Si
- Balcony: Si
- Terrace: Si
- Wi-fi: Pago del servicio directamente en el lugar: Si
- Cot on demand: Pago del servicio directamente en el lugar: No
- Extra beds on demand: Pago del servicio directamente en el lugar: No
- Desk: Si
- Satellite TV: Si
- Cable TV: Si
- Room size (sqm): 42
- Number of bedrooms: 1
- Bathtub: Si
- Hairdryer: Si
- Direct dial telephone: Si
- TV: Si
- Radio: Si
- Diving: Si
- Table tennis: Si
- Fitness: Si
- Archery: Si
- Handball: Si
- Basketball: Si
- Billiards: Si
- Tennis: Si
- Aqua fit: Si
* Pay the service directly to the establishment.
At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on email@example.com
Based on 3983 reviews
Excursion42858014342, 16/04/2019 Family April 2019
good services personal and cleaning pool area. The services are goods. The night offer to spend the time was not very great. The shows start and finished early. The cleaning rooms was good. The... >> Read full review
Roam65024664131, Carlisle, United Kingdom 15/04/2019 Family April 2019
Fantastic animation team! We took our 5 year old daughter and she loved every minute. Nothing was too much for the staff and everyone was extremely helpful and friendly. A lovely hotel with lovely... >> Read full review
Charlotte L, Leeds, United Kingdom 15/04/2019 Family April 2019
Fantastic for families
This is a fantastic hotel for families. It is exceptionally clean, the staff are very polite and helpful and the entertainment team work tirelessly to make sure everyone feels welcome and has a great... >> Read full review
med v, 13/04/2019 Family March 2019
Perfect family weekend!
No complaints atall, superfriendly staff, family friendly and great entertaiment during days aswell as evenings. The hotel provides something for all, kids and grandpas, mothers and teenagers. I... >> Read full review
basilfawlty_12, Sheffield, United Kingdom 11/04/2019 Family April 2019
I would recommend this hotel to all of my friends. We had a great week.
The hotel was perfect for us. The food was great with tonnes of choice. The staff were all really friendly, welcoming and... >> Read full review
Sharon W, Grimsby, United Kingdom 10/04/2019 Couples April 2019
Friendly hotel with food food and drinks, very clean and close to main area of everything staff very Helpful, only bad thing is you have to now pay for towels and if you want them changed you have to... >> Read full review
twright24, Galston, United Kingdom 07/04/2019 Family April 2019
Well worth a visit with excellent staff and facilities
We visited the hotel for one week commencing 29th March on an all inclusive basis. We emailed our preferences regarding room and indicating mobility issues. These were given the appropriate attention... >> Read full review
ejb542016, Heanor, United Kingdom 05/04/2019 Couples April 2019
11 Day Stay
Hotel was large around 900 bedrooms on 8 floors, found room to be adequate for what we wanted, comfortable bed with an extra pull out Divan if requires, fair space wardrobes for two of us. We were on... >> Read full review
159gg, Birmingham, United Kingdom 04/04/2019 Solo travel April 2019
Amid the huge complex,tucked away,not so far from the towering palm tree lined pool is the British Bar.
Considering the swathe of all inclusive gastronomy and refreshments here,nothing beats the... >> Read full review
Tourist281893, 03/04/2019 Family March 2019
We got given a quiet garden view room.
We were very happy with that.
Beautiful and well kept gardens with sunbeds an mattresses. Very relaxing sunbathing.
Food was ok, very similar to other... >> Read full review
Odyssey06153549163, 03/04/2019 Family March 2019
Not enough information !!!
My first two days was half board, Then I upgraded to full board, As I've never been on full board ever I didn't know that you can have your drinks included, I paid all week for our drinks, Our hotel... >> Read full review
Tourist17222333129, Wiltshire, United Kingdom 02/04/2019 Couples March 2019
Helpful and friendly staff.
The hotel was very clean throughout. Our room was spacious I liked the colour scheme and I understand it is having a refurb. The pool, terrace and garden is fab. Plenty of entertainment and good food. >> Read full review
JONB48, Retford, United Kingdom 01/04/2019 Couples March 2019
Very good hotel but needs a bit of an update
Just returned from a week at this hotel on a half board basis.
On the whole, very pleased. Good selection nice food although a bit manic at breakfast as with a lot of buffet style dining rooms.
Nice... >> Read full review
dawnywatson, York, United Kingdom 31/03/2019 Family March 2019
Missed the mark a little
So when we arrived the reception told us to go for food as lunch was ending which was nice. When we arrived back we got our keys and vaguely got told where our room was, but no other information... >> Read full review
Dave C, 29/03/2019 Family March 2019
Okay hotel but can be very noisy
On the positive side. The food was fresh and good. The staff was friendly and courteous. On the negative side. The electronic passes to get into rooms failed to work too often. During our 7... >> Read full review
RobertandNelson, 27/03/2019 Family March 2019
Very Good Three Star Hotel
We (a family of 3) stayed at the IFA Buenaventura Hotel in March 2019 for two weeks. The hotel is closing at the end of April 2019 to undergo a much needed extensive refurbishment which will include... >> Read full review
Tourist40901481706, 26/03/2019 Friends getaway March 2019
Room cleaning great.
All Inclusive bar great
animation Good and dear
Super friendly employees
Water from... >> Read full review
Kim E, Tielrode, Belgium 26/03/2019 November 2018
Very crowdy hotel. Finding a decent table at the restaurant is a challenge... The food buffet is good though.
The pools are freezing cold. We went there in November and we really couldn't even dip... >> Read full review
markandwacky, wigan 24/03/2019 Couples March 2019
Very good hotel
Very good 3 stars hotel may need a little upgrading paint and some fixtures dated otherwise fine clean throughout we we're all inclusive the meals excellent plenty of choice the beers wine and... >> Read full review
blanka d, 23/03/2019 Solo travel March 2019
I will come back
I will recomend this hotel to my friends.I meet there friendly ,polite staff,clean,spacious room with sunny balcony ,a great variety of food ,calm garden with sunbeds to relax in. Hotel is situated... >> Read full review
paultinaellis, North Wales, United Kingdom 23/03/2019 Family February 2019
Lovely clean hotel and excellent value. The staff are so friendly. The animation team especially Ellie are the best in any hotel we have ever visited. We spent a wonderful week in February at the... >> Read full review
155alistairf, Leeds, United Kingdom 19/03/2019 Family March 2019
Stayed here as part of a cycling trip. Well positioned for cycle routes out of town. Large hotel. Efficiently run, effective dining room with plenty of space and wide variety of food. Reasonable... >> Read full review
jordan38, Leeds, United Kingdom 19/03/2019 March 2019
This hotel although showing signs of age it was just right for our relaxing winter break. The room was large and spotlessly clean. The food was a buffet, the choice was well varied and quality. There... >> Read full review
jojo1975x, Brighton and Hove, United Kingdom 19/03/2019 Couples March 2019
Just returned from a weeks all inclusive. We have no complaints. We had a fantastic time. Hotel is spotless. Food good and varied. Pool area and gardens beautiful.Staff especially the entertainment... >> Read full review
Suecum, 17/03/2019 Couples March 2019
Just come back from a week at this brilliant hotel everone from the housekeeper through to to waiters and serving staff were second to none they couldn't do enough for us the hotel was spotless... >> Read full review
NorthStar827793, 13/03/2019 Couples February 2019
Excellent location, clean and comfortable
Why second time in Buenaventura? Because we like its location in Playa del Ingles. The rooms and beds also. I was, nevertheless, a bit reluctant. The first time we did not like the attitude of the... >> Read full review
Companion08511850416, Edinburgh, United Kingdom 13/03/2019 Family March 2019
We had a fab time at this hotel. All the staff are fantastic. The entertainment staff are sure to get you involved. Due to be refurbished this year, can't wait to go back and see what it's like... >> Read full review
Laura W, 12/03/2019 Family March 2019
Amazing hotel, friendly staff
from the moment we walked in we felt welcome at the hotel, the animation team are a credit to the hotel especially Matt and Tamara who went out of they way to make us feel at home and had a good... >> Read full review
Andrew T, Durham, United Kingdom 12/03/2019 Family February 2019
Gauranteed Winter sun.
Went in February for my birthday, Hotel was a bit dated but is being upgraded ready for next October, not sure when they start. Rooms were spacious and comfortable, buffet meals were good. 2 pools... >> Read full review
Voyage828355, 12/03/2019 Couples February 2019
Good value for money
We stayed February 2019 for 7 nights all-inclusive. Overall, a good experience for what we paid. Food and drink were good and all staff helpful. Pools and sunbeds and ents staff all good. Rooms were... >> Read full review
andrewsX8628XM, 08/03/2019 Couples March 2019
Lovely accommodation with beautiful gardens set around a dated but still lovely hotel, our room was on the ground floor with a view over the pool and grounds and the room was adequate but no kettle... >> Read full review
john k, Belfast, United Kingdom 08/03/2019 Couples February 2019
We stay at the IFA Buenaventura in Feb 2019 and had a wonderful time ,all the staff were very friendly and helpful and the animation team never stops, they are always on the go. When we arrived at... >> Read full review
Maps07596283962, 07/03/2019 Couples February 2019
Good price / quality ratio. The breakfast buffet was good and extensive. The evening meal was fine, often the same and not always hot. The staff were very friendly and helpful.
We have had a very... >> Read full review
Trail03709043120, 06/03/2019 Solo travel March 2019
Very friendly stuff & clean hotel! close to the ocean, bars and shopping areas
Really nice hotel with friendly stuff, two big pools (one with animation program and one quite too relax), breakfast and dinner was excellent! Cocktails (for non all incl) at the bar were tasty but a... >> Read full review
Jean2432, Lancaster, United Kingdom 04/03/2019 February 2019
A wonderful winter break.
We have just returned from a three week stay in this hotel and have had a wonderful time. The rooms are spacious and comfortable, with the best shower we have ever had. The hotel is clean and... >> Read full review
TBarry518, Leeds, United Kingdom 04/03/2019 Family February 2019
February in the Sun
Leaving aside we know the rooms need updating, which is being done this year - what a fabulous hotel - friendly staff from the minute you arrive, reception, managers, waiters and cleaners all want to... >> Read full review
malkymac, Perth, United Kingdom 03/03/2019 Family February 2019
Second time at this hotel and again we had a good time. We are a family of 4 kids 4&2 and enjoyed our week. Staff can't do enough for you and animation team very friendly and the show's they do were... >> Read full review
janlockey, Edinburgh, United Kingdom 28/02/2019 February 2019
Normally stay at 4 star hotels,but took a chance with Buenaventura because of reviews. So glad we did, the hotel is in a great location,food is excellent,animation team night time shows were... >> Read full review
BarbaraAB1, Bath, United Kingdom 26/02/2019 Friends getaway February 2019
An excellent hotel that will soon be even better
11 of us, 3 families, meet up at the IFA Buenaventura last week. As the organiser I was a little concerned that my choice of hotel was going to be OK. I needed of worried, from the moment we... >> Read full review
195adrianf, Oundle, United Kingdom 25/02/2019 February 2019
Just returned from a week at IFA Buenaventura. We loved it! Special thanks to the fabulous Animation team. They were great with all our group and the reason we only left the hotel twice all... >> Read full review
Mia R, 24/02/2019 Family February 2019
I do not! Repeat do not! Recommend this hotel! It was not understanding to the issue that occurred to us at the very beginning of our hotel! Making us pay little of £1000 out of our pockets that we... >> Read full review
Carla_Spanish, Cardiff, United Kingdom 24/02/2019 Couples February 2019
Nice hotel, typical beach hotel. Lovely breakfast buffet and OK for dinner.
Room was nice and spacious, clean.
The only thing that we are very disappointed with is we didn’t want all inclusive as we... >> Read full review
nataschjap, Leeuwarden, The Netherlands 22/02/2019 Friends getaway February 2019
Value for money! Great holiday
all inclusive: good breakfast, lunch and dinner. the drinks also good. Hospatility is high level.
rooms: dated but very clean, very much space
pool: very clean but the water was little to... >> Read full review
Jet10197146784, Glasgow, United Kingdom 17/02/2019 Family February 2019
One of the best holidyas
Great hotel had an amazing holiday. The Animation team made our holiday they put so much work in and care about the guests. We had no need to leave the hotel as they had activities all day and made... >> Read full review
samjG7582IS, 17/02/2019 Friends getaway February 2019
Animation Entertainment Team
Daniel & Melissa from the Entertainment team are world class. I cannot rate them high enough. They provided us with fantastic fun all holiday long. We stayed for 2 weeks and each day they made our... >> Read full review
stevenfN9164TQ, Bradford, United Kingdom 16/02/2019 Family January 2019
Staff excellent, hotel closes this April for refurbishment for six months.
So as the hotel stands now its tired, so it's unfair to judge now.
Need to wait for it's reopening in october before it can... >> Read full review
Patiiixxx, United Kingdom 13/02/2019 July 2018
When we arrived it was quite late so we received a little bag and there was sandwich, fruit and drink which is really nice of them. The beds was uncomfortable very had I couldn’t sleep proper, but me... >> Read full review
gsteere, Aldershot, United Kingdom 10/02/2019 Friends getaway February 2019
Nice place to stay, entertainment a real plus point
Really enjoyed the stay, decent location. Easy to get Beach and shops. Food is the standard buffet with a decent variety. Pools are nice, entertainment is very good. Overall a nice place and holiday... >> Read full review
Kellynorman1982, Wellington, United Kingdom 10/02/2019 Family February 2019
We have been coming to this hotel for around 7 years. Never had a problem until this year. Our booking had been made and upon arrival due to a clerical error we were told we would need to pay an... >> Read full review
tamas973, 06/02/2019 Couples January 2019
perfect hotel, fantastic food, ocean is near
2019. Januar, IFA Buenaventura Hotel, a quick feedback:
--positive: beautiful 3* hotel, very impressive garden, palm trees, foods are fantastic with a great selection, fresh local fruit, big room... >> Read full review
karolis111, meath ireland 06/02/2019 Family January 2019
another good time in ifa buenaventura
we have stayed our 4th time in ifa buenaventura and again animation team was superb thanks for them , rest of the staff is very friendly and nice aswell , rooms a bit outdated but they are going to... >> Read full review
Andrew W, Paisley, United Kingdom 05/02/2019 January 2019
Good Place To Stay
Stayed in this hotel on our recent trip to Gran Canaria (24-31/01/2019). The rooms were spacious and having two large pool areas meant there were pretty much always sunbeds available (although it was... >> Read full review
Anja A, Bournemouth, United Kingdom 03/02/2019 Couples February 2019
Thoroughly impressed.All staff in dinner restaurant were so nice and polite, always smiling and happy to help. Great service and a great experience! The food was well presented with lots of choice... >> Read full review
805ElaineS, Lancaster, United Kingdom 30/01/2019 Couples January 2019
We have just returned from 3 weeks at this hotel, and we had a fabulous time , the rooms are basic but comfortable and cleaned to a high standard every day . The food is good , plenty of choice... >> Read full review
mj19cook, Dundee, United Kingdom 29/01/2019 Couples January 2019
Currently at hotel on half board be aware dinner does not include water be prepared to pay for it
Have travelled world wide and this is the first time asked to pay for draught mineral... >> Read full review
Trek59738084075, Suffolk, United Kingdom 27/01/2019 Couples January 2019
Absolutely lovely hotel everyone very friendly and great entertainment and staff. Very and highly recommended. Pool heated and so many sun beds to relax on. So much food to choose from and all the... >> Read full review
John S, 25/01/2019 January 2019
Stayed 10th to 20th January..... Similar time to last year... Bumped into couple from Belfast and 4 couples from Germany who were at hotel last year.... I sent an e-mail to IFA hotels asking for 2... >> Read full review
jayne a, barnsley 25/01/2019 Couples January 2019
A little tired.
Just returned from this hotel where we stayed for 9 nights, on arrival we were allocated are rooms then told if we hurried we would make lunch which we did and it was ok finding the room was another... >> Read full review
moose3248, widnes 23/01/2019 Family December 2018
winter break with family
I stayed here just before Christmas 2018 with my wife & 3 year old son. this is genuinely one of the friendliest, cleanest places I have ever stayed in. the staff were so helpful and friendly. while... >> Read full review
yeadonite01, Leeds, United Kingdom 22/01/2019 Couples May 2018
Acceptable hotel but wasn’t our 1st choice
Food here was nice enough. Plenty to chose from though 2 weeks it did get slightly repetitive. Think rabbit was the main meal 3 times in 2 weeks. Drinks were nice enough and on a proper pint glass... >> Read full review
dianehanra, Derby, United Kingdom 22/01/2019 Couples April 2018
buenventura love it
i love this hotel iv been there 5 times,food nice staff lovely and the entertainment team fab,shame its not open in sept 2019 cause i be there again,the pools are nice,the hotel is central from the... >> Read full review
lottleauline, Durham, United Kingdom 20/01/2019 Friends getaway January 2019
A great weeks holiday excellent all round reception staff couldn’t be better clean rooms every day great food and entertainment clean grounds and pool area excellent value 3 star hotel I have paid... >> Read full review
DominikaJF, 13/01/2019 Couples October 2018
Big and good hotel. Friendly staff and very good kitchen. Fantastic animation programm. To minus - there is loud music till late hours almost every day and they should prepare more sitting places for... >> Read full review
Robertolino, Malmö 12/01/2019 Couples January 2019
Overall very good & ok!
Im not a fan of these big resorts! Overall this hotel is ok! If i get a good deal in the future i wouldnt hesitate to come here again!
The food is actually very good and lots of choises! This is a... >> Read full review
Batey85, 12/01/2019 Solo travel July 2018
I had a fantastic time at IFA Buenaventura, it was all very clean and tidy, all the staff were nice and friendly. The food was brilliant even at the snack bar (and the cocktails were fantastic too... >> Read full review
colin601, Edinburgh, United Kingdom 10/01/2019 Couples November 2018
Very Good Short Stay
A long weekend stay Friday to Monday at this hotel all inclusive. This place ticked all the boxes close to the centre a 5 euro taxi ride from the Yumbo Centre. Food was the usual fare buffet style... >> Read full review
Tnc25661, Clonmel, Ireland 09/01/2019 Solo travel January 2019
Does what it says on the tin
Here presently for a week on my own recovering from shoulder surgery.never in canaries before. Researched hotel on TripAdvisor. Look more at the positives rather than negatives.yes it needs upgrading... >> Read full review
Travel643781, 07/01/2019 Friends getaway January 2019
Had a lovely time. Place was very clean rooms spacious. Staff lovely . Food good . Sunbeds available Central . Only negatives pool freezing . We were situated in front of the noisy pool and found... >> Read full review
JoannaF_12, Laurencekirk, United Kingdom 02/01/2019 Friends getaway December 2018
Big, busy and loud
It’s big, busy and loud. This type of hotel is not really my thing but if it’s yours then you can’t fault the place.
They do what they do well.
We went for a week half board over Christmas.
The... >> Read full review
Carlton B, 31/12/2018 Family December 2018
just needs a good lick of paint here and there I do believe it's closing for 6 months next April. was there over Christmas plenty of food and all inclusive drinks.
the animation team work so hard and... >> Read full review
Road18389026573, 30/12/2018 Family December 2018
Brilliant Entertainment !
The Animation staff were brilliant all week. Very entertaining and friendly for all ages. Brilliant family hotel. Once the rooms have been updated in April this will be a brilliant value for money... >> Read full review
Jean D, Rotherham, England, United Kingdom 29/12/2018 Couples December 2018
another great Christmas holiday at IFA Buenaventura hotel the 2nd year running and it was as good as last year we had room 639 witch is over restaurant looking out at the quiet pool room was always... >> Read full review
davidmiddy61, Letchworth, United Kingdom 28/12/2018 Couples December 2018
Hit and miss
This hotel is very large rooms out dated long walk to get to rooms , entertainment is only youths messing about same most nights not a place for none smokers it’s everywhere.food is only just ok you... >> Read full review
Manohar50, Titchfield, United Kingdom 27/12/2018 Couples December 2018
Lovely relaxing and enjoyable hotel - but it has its faults
Our room was on the first floor a short distance from reception. Check in was fast and efficient. We paid for the room safe which was worth the €14 for the week. The same cost was for having WiFi in... >> Read full review
maetes01, Hannover, Germany 26/12/2018 Solo travel December 2018
Not for non-smokers
Nice, but aged hotel. The stuff if nice and friendly. Buffet is ok, can be better.
Horrible if you get outside. Every third table is a smoker. There are no special areas for smokers. So outside... >> Read full review
Q1119GDmikep, London, United Kingdom 15/12/2018 Solo travel December 2018
Great 2 weeks
I arrived home yesterday having spent another great two weeks at IFA Buenaventura on an all inclusive basis.
The staff are all very friendly and professional. The food is very good and there is... >> Read full review
Discover41425088073, Birmingham, United Kingdom 12/12/2018 Family December 2018
avoid at all costs!
So where do I Start, first of all it states FAMILY FREINDLY hotel in the brochure and on the website when it is far from this. Their version of family friendly is put your children in the kids club... >> Read full review
ianhendersonis, Glasgow, United Kingdom 10/12/2018 Family November 2018
A wonderful week
We booked for this hotel on an all-inclusive deal for the two of us and our 2-year-old son, as well as my wife's parents.
When we first arrived the staff were extremely friendly, and all made a big... >> Read full review
Compass21225660315, 07/12/2018 Couples December 2018
Nice hotel for a reasonable price
It’s a what older hotel.The rooms are clean but not modern.The facilities are good, Nice swimmingpool.The entertainmentstaff was very kind and enthousiast. At the end of april the hotel closed for a... >> Read full review
hagleypianoman, Hagley, United Kingdom 05/12/2018 Couples November 2018
IFA Buenaventura Hotel
It can be a bit of a walk to the reception etc. but its not a problem when you have had a few beers.Apparently its going to be closed next year from April to October for a large refurbishment... >> Read full review
jill750, glasgow.scotland 04/12/2018 Family October 2018
This hotel is brilliant as it suits everyone from young couples, families and even older people. It caters for them the entertainment is brilliant and there is something different on every night. The... >> Read full review
debsthewinehead, Rothwell, United Kingdom 03/12/2018 Couples November 2018
Nice enough but felt like a 18-30 hotel sometimes
Freindly reception.Rooms a bit dated.Pool area crowded but lovely.Animation team omg they were awful when people say no they dont want to join in there silly games they should that no means... >> Read full review
rosepetalNottingham, nottingham 30/11/2018 September 2018
Not so imptessed
Although the hotel room was very spacious an comfortable the food was not so enjoyable staff not so friendly , drinks were not always as ordered when you finally got them (we were all inclusive... >> Read full review
Kirsty A, 27/11/2018 Couples October 2018
Basic rooms no air con
Rooms very dated with no air conditioning food very repetive and cold. Staff very friendly and accommodating loved the animation team very bubbly tried get everyone involved something for everyone... >> Read full review
829lesleyr, 26/11/2018 Family August 2018
We had a brill time at this hotel. We travelled as a family of 3 including a teenager.
Check in was painless and quick.
Rooms are basic but large and comfy. Our room had twin beds instead of a... >> Read full review
toiming62, Liverpool, United Kingdom 25/11/2018 Couples November 2018
Winter getaway "
on arrival we were checking in , the lady at desk said the Resturant was closing in 15 minutes so go and get some lunch and check in once you,ve ate which we all though was a nice start to our... >> Read full review
Kim Y, 18/11/2018 Couples November 2018
I would say that the Animation team was very poor more for play school children, they even behaved like little children screaming shouting and very irritating. Normally about 3 o'clock we would go... >> Read full review
Paul R, Mexborough, United Kingdom 18/11/2018 Couples November 2018
This hotel along with the reps at thomas Cooke are a joke had to move hotels because the room was unsafe complained they did nothing accept put a bed in the middle of the room
The manager wasn’t... >> Read full review
Walter M, Glenrothes, United Kingdom 17/11/2018 Couples November 2018
Recent Early Winter Holiday
We visited this hotel for two weeks from 2 November 2018 and would have to say that the stay was most enjoyable. Before travelling we had looked at many of the reviews on Trip Advisor and were in... >> Read full review
TBlackbeard, Glasgow, United Kingdom 15/11/2018 Couples November 2018
Recently stayed here for a week while in Gran Canaria. Really good location for access to the beach and shopping centres without being on a main road.
Our room was a good size with a sea view on the... >> Read full review
Nnelg E, 13/11/2018 Solo travel May 2018
Its closed for refurbishment from next May.
Have stopped here several times over the years and so booked again immediately after my stay in May which was great.
Unfortunately I have been informed by my travel agent that it is to close next May... >> Read full review
Compass4844, 13/11/2018 Family November 2018
The whole Team are a credit to the Hotel as we have experience on our previous visits. Reception staff friendly and efficient. Bar & waiters work very hard and always want to provide a quick and... >> Read full review
Cindy_tan80, Portsmouth, United Kingdom 12/11/2018 Family November 2018
Not the worst
We spent a week at this hotel. Booked a double room with extra bed for our 9 yr old son when we arrived we got given a twin bed with an old, uncomfortable and knackered looking sofa bed. We... >> Read full review
Lian H, England 10/11/2018 Family November 2018
fantastic hotel the food was really nice and the entertainment was exellent! not far from the beach and the pools and cleaned and tested every day! the food was fantastic and the choice of food is... >> Read full review
Stephen H, 08/11/2018 Friends getaway November 2018
Basic Hotel with basic facilities
Hotel is very basic, no air condition in rooms that’s €6 a day extra, no mini fridge in rooms that’s €6 a day extra, to use the safe in the room it’s €6 a day, for WiFi it’s €6 a day. The hotel calls... >> Read full review
Roam02986372602, 07/11/2018 Family October 2018
Please ignore the negative reviews!!!! Just come back from an amazing holiday in this fab hotel. Where do I start receptionists always helpful the food WOW so much choice from salads to roast... >> Read full review
scotslass3, Glasgow, United Kingdom 07/11/2018 Friends getaway September 2018
I stayed in this hotel 7 nights, beautiful entrance and reception area and friendly desk staff. Rooms are clean but basic although they were in the process of refurbishing the rooms, or so I heard... >> Read full review
Road34597713644, 06/11/2018 Family October 2018
Child cut foot several times in children's pool
The animation team were brilliant. My issue was the hotel manager after my 5 year old cutting her foot for the 3rd time that day I wanted to speak with a manager in which I waited for no one came... >> Read full review
shaunandsophie, 06/11/2018 Couples October 2018
My wife and I enjoyed a week in the Buenaventura hotel from 25th October - 1st November.
I've got to say, I can't really understand the negative comments on here about this place, It is as... >> Read full review
David H, Manchester, United Kingdom 06/11/2018 Solo travel November 2018
Staying at this hotel at the moment
Arrived on the 5th Nov 2018 from the first impressions looked a lovely place when got inside I was amazed how big it was I greeted by lovely receptionist and was very welcoming was given my room key... >> Read full review
cardell22, Southern UK 31/10/2018 Family October 2018
Very Rude staff. Very average hotel
I am currently staying in this hotel. We are half way through our week and I feel the need to write the review already after the incredibly rude staff we encountered just now. We got back to our room... >> Read full review
Mark T, 30/10/2018 Couples October 2018
Great Break - No Problems
We stayed here from the 15th October for a week and have never stayed in such a huge hotel. What a surprise! The staff were really helpful, we arrived with only 20 minutes of lunch time left, but we... >> Read full review
Cacazjay, Wirral 30/10/2018 Family October 2018
Huge hotel but runs as smooth as possible
Amazing how such a huge hotel operates so smoothly! Puts many a smaller place to shame. If I return to playa del ingles I would return to this hotel without doubt! Location superb as well, decent for... >> Read full review
Kelly H, 28/10/2018 Family October 2018
Half term family hoilday
We stayed at the IFA Buenaventura for a week. Food was ok. Much of the same everyday. And not very hot
Not much for my fussy 9 year old.
The animation team as they are called are very loud and not... >> Read full review
p j, Solihull, United Kingdom 28/10/2018 Friends getaway October 2018
Big hotel all the hotel staff are very friendly. Food & drink ok typical all inclusive could always find something to eat. Nice big room nice big balcony but no Aircon so could be a bit hot in the... >> Read full review
Camper114588, 27/10/2018 Family October 2018
Our family spent 2 weeks in this hotel and had such a lovely time. The staff were super nice and the animation team was the best I've ever encountered.The rooms are big, a little bit old but they... >> Read full review
Lola T, 25/10/2018 Couples October 2018
Me and my partner had our first holiday here, and couldn’t have booked a better place. The staff was very kind and helpful, the food was lovely and there was plenty of bed around the pool to avoid... >> Read full review
ryan180680, manchester 25/10/2018 Family October 2018
Big hotel...little space
When we arrived we knew it was going to be very busy. We arrived early evening so decided to have dinner around 8pm. It was like a cattle market and no space. For the size of the hotel the dining... >> Read full review
Austin B, London, United Kingdom 24/10/2018 Family October 2018
A Great Stay
I am writing this review from a sunlounger by the hotel pool and hopefully I can allay fears that people may have reading some of the reviews on here. Now to address some common complaints:-
- This... >> Read full review
Clara C, Northampton, United Kingdom 20/10/2018 Family October 2018
Like a well oiled machine
I travelled with a group of 13, ranging from 1 years old to 60's.
Lots of reviews state the rooms are dated, however I don't believe they were that bad. What do people expect from a 3... >> Read full review
Linda O, Maldon, England, United Kingdom 20/10/2018 Couples October 2018
We stayed here not by choice but because our hotel was overbooked, if we had read reviews on this hotel we would definitely not choose to stay here, it is the very opposite of our type of... >> Read full review
Debbie J, 19/10/2018 Family June 2018
Great hotel for a 3 star!
Visited this hotel with my daughter for a short 4 day getaway.
Very warm welcome, lovely very large room.
Great pool area, lots of sunbeds.
Food usual all inclusive but was hot and had something... >> Read full review
chez76, Rutland 16/10/2018 Family October 2018
We are here now at the Buenaventura and have been here 4 days out of our weeks stay.
We knew when we booked that it was a 3 star all inclusive hotel, that the all inclusive drinks stopped at 11pm... >> Read full review
thorpeynffc, Nottingham, United Kingdom 15/10/2018 Family October 2018
Best hotel I’ve visited
We had a great weeks holiday with you. We loved everything about the hotel from the vast variety of food options, the AMAZING entertainment team who made my holiday, the all inclusive package and... >> Read full review
Margaret B, Chesterfield, United Kingdom 15/10/2018 Friends getaway October 2018
Excellent value for money
A little daunted to start with as the hotel is huge but there is plenty of room for everyone. Rooms large with huge balcony which we kept well cleaned. Restaurants never over crowded but they do ask... >> Read full review
malcolmshields, Newcastle upon Tyne, United Kingdom 13/10/2018 Couples October 2018
What a great holiday. The room was good, clean and quiet.
The food was nice and the staff were very helpful.especially the reception team.
They have the best animation team we have ever seen. They... >> Read full review
hazel h, Newcastle upon Tyne, United Kingdom 13/10/2018 Couples October 2018
Well were do i start. We booked through Thomas cook, who we have been with before so was expecting a good hotel for price we paid. So when arriving we saw entrance saying 3 stars so where a bit... >> Read full review
Alison B, 13/10/2018 Family September 2018
Not the best
Good disabled access plus chair for the pool and area allocated for wheelchairs users for sunbeds which was why i picked this hotel because my young daughter is in a wheelchair but thats the good... >> Read full review
Odyssey613843, 08/10/2018 Couples October 2018
I would just like to say what a wonderful hotel this is for all age groups. The staff could not do enough for us to feel looked after and welcomed, we also arrived quite late into the hotel and on... >> Read full review
creweman94, crewe cheshire 08/10/2018 Couples September 2018
spent 10 nights here totally enjoyed it went all inclusive food was ample rooms clean but hot (knew was no air con so hired a fan ) staff were great . hotel is dated but upgrade is imminent... >> Read full review
Sandra1st, 07/10/2018 Family October 2018
Great value for money
Just back after a great time. Food very good plenty to choose from. Snack bar was fantastic used it a lot instead of going in for lunch. Rooms nice and clean. Rented a air con unit well worth it... >> Read full review
Clare C, 06/10/2018 Family July 2018
Animation team were fantastic
Stayed here as a family of 3 for a week in july. Hotel was clean rooms cleaned daily towels also changed.
Animation team were amazing ,happy and friendly. Made you smile all day long plus there... >> Read full review
david b, Darlington, United Kingdom 06/10/2018 Couples September 2018
Will definitely be back!
Stayed here from 15th Sept.for 10 nights. Slightly concerned after reading 1 or 2 really negative reviews. Shouldn't have worried! These reviews obviously sent in by people who would never be... >> Read full review
N97GEheatherg, Wetherb 04/10/2018 Friends getaway September 2018
Good Value hotel
Felt I needed to do a review of this hotel after reading some negative reviews.
The hotel is large and slightly tired but rooms large and clean with a large balcony. There is no air con but can hire... >> Read full review
Moirg, 02/10/2018 Family September 2018
A slightly long review, but true assessment.
Having stayed here a couple of weeks ago, I am not sure what some people's reviews came about. Yes it is a huge hotel, yes getting a sun bed is... >> Read full review
Lesley M, 02/10/2018 Friends getaway September 2018
Visited hotel buenaventura from 18th September for 9 nights. With family & friends this was my second time at this hotel & yet again had a great time. Before travelling I had emailed hotel requesting... >> Read full review
mikearcher67, 01/10/2018 Family September 2018
Our third stay at the buena ventura.
Had yet another enjoyable stay at the Buenaventura. Was as always very nice. Good weather, blue skies, nice sunshine to sunbath in. Food so vast and variable. Great room. Kept so clean and nice... >> Read full review
di24ro, Romania 27/09/2018 Family September 2018
Ifa Buenaventura - exotic but old hotel
I returned from this hotel last week.
Ifa Buenaventura it is an old hotel with an old furniture in the lobby and in the rooms but clean, very clean.
The food was very good and diversified.
We had... >> Read full review
stacey g, Dalry, United Kingdom 25/09/2018 Family September 2018
fab hotel for all the family
had a great week at ifa bunaventura. the animation team , food, drink , weather , entertainment , pools were all fab, only downside was no air con or fridge but we survived. also visited the... >> Read full review
oysteinerland368, 24/09/2018 Couples September 2018
This is a very big hotel. Too many rooms compared to the public areas. Breakfast and dinner buffet is very crowded. Hard to get a sunbed by the pool (you have to be up very early to get one). Same... >> Read full review
KoneNorthampton, Northampton, United Kingdom 21/09/2018 September 2018
Loved Gran Canaria and espeically IFA Buenaventura Hotel
What a wonderful holiday.
On arrival when checking in we gave all our details/info to Jose and as it was 9.15pm and the restaurant closed at 9.30pm he arranged for our cases to be put in the... >> Read full review
Ash E, 20/09/2018 Couples September 2018
I have just returned home after a two week stay in this hotel with my partner. It is the second time we have stayed here and thoroughly enjoyed it. We booked through Jet2 which included 9 days access... >> Read full review
Ems565, 20/09/2018 Couples August 2018
Great holiday.. Not so great food :(
We loved the hotel, it was busy and there was the morning rush for sunbeds, however if there's only a couple of you or your not fussed where you are round the pool, its always easy to find a couple... >> Read full review
lissy3000, Birmingham, United Kingdom 19/09/2018 Couples September 2018
We have just come back from Gran Canaria after a week.
We arrived late with food provided when we got there. Was greeted by friendly staff who served us promptly.
- Food was always fresh and... >> Read full review
samanthacH2859DJ, 18/09/2018 Family August 2018
Very nice hotel not so good food
The hotel and rooms were very nice, however some staff are not interested in helping you and this is the front staff .The food is not very good you get the same nearly every day. I would place this... >> Read full review
Claire S, Aberdeen, United Kingdom 18/09/2018 Family September 2018
Very dated hotel
We have just arrived back from staying at this hotel for a week as a family of 3 adults.
Overall the hotel was clean and the staff were usually friendly but the food was very basic and there is no... >> Read full review
Chelsea G, 16/09/2018 Friends getaway September 2018
Lovely holiday with a few negatives :(
I came here with my 2 friends for my birthday, for our first girls holiday. Our plan was to come on holiday just for a nice time to relax and get away from reality back in England. We arrived to the... >> Read full review
Michael G, Wrexham, United Kingdom 16/09/2018 Family September 2018
Holiday from hell
I only lasted 2 days at this hotel, very old dated no air con or fridge. Your website is very misleading it’s says sea view there hasn’t been a sea view from this hotel for 30 years the area is now... >> Read full review
vaaalo_x, Manchester, United Kingdom 16/09/2018 September 2018
Good for a week.
Just returned from a week at this hotel. The rooms were very clean, spacious with a large balcony. As there was no A/C we had to keep our balcony door open at night. Although the balcony was large... >> Read full review
gyuria2016, 12/09/2018 Family October 2017
A week to remember
Had a fantastic week here. The hotel was ok, noisy (without air conditioner windows constantly open), a big walk from the beach, average rooms, so why 5?
Because we knew it all before, so pay... >> Read full review
Chezney999, 12/09/2018 Family August 2018
Perfect family holiday xxx
Hi. We returned frome the Buenaventura on Saturday. Had an amazing 11 nights with our 5 year old daughter.
We read some really poor reviews before we travelled, was slightly worried as we had... >> Read full review
Carla P, 12/09/2018 Family August 2018
Me my partner and my 8 year old son stayed here from 30th August for a week and well what can I say??? Just wow we had the most amazing holiday ever!!!! There was plenty to do through the day and... >> Read full review
babybish13, 09/09/2018 Family September 2018
Stay here with my husband and 5 year old son. The hotel was very clean and lots to do. The pools were told and clean.
Food was nice with lots to choose from. There were some really rude people... >> Read full review
mhaydenuk, 09/09/2018 Family August 2018
Thank you for making me holiday so memorable from the front desk who were welcoming to the housekeeping who were cheerful and happy all the time and the entertainment staff who did a fantastic job I... >> Read full review
Melissa A, 07/09/2018 Family September 2018
Amazing hotel - don't understand the bad reviews
Currently staying in this hotel with my husband and 2 year old. I have experienced many 4/5 stars and was slightly worried reading the bad review. Which now I really can't understand.
This... >> Read full review
Crets787, Dudley 05/09/2018 Family August 2018
Fab family friendly holiday
Went on holiday with family and friends - 18 of us in total. What can I say - we were all completely catered for - all the staff were fab - the animation team were brilliant- evening entertainment... >> Read full review
andyg0tt, Newcastle upon Tyne, United Kingdom 03/09/2018 Family August 2018
Would Go Back
This was our 1st trip abroad as a family, our kids of 6 and 3 loved it.
We had a room on the bottom floor next to the quiet pool and restaurant. The room itself was lovely and clean, the beds were... >> Read full review
Roisin E, 01/09/2018 Couples August 2018
Amazing Hotel Overall!
I could not fault this hotel from start to finish me and my boyfriend (both in late 20’s) had the best holiday!
Do not take any notice of the bad reviews, people are just being fussy and looking for... >> Read full review
buzz1873, Falkirk, United Kingdom 01/09/2018 Family August 2018
Second time that me and my family have used this hotel and would recommend for any one visiting playa del Ingles. The only downside to this hotel is there's no air conditioning in the rooms. But... >> Read full review
ernestoduarte1964, Porto, Portugal 31/08/2018 Family August 2018
Comemoration of 25 Years Married
Simple the best Holidays i have ever had with my family.Comfortable and welcoming Hotel, also very beauty and close to the beach.Many services available inside and outside the hotel.Very simpatic and... >> Read full review
Sacha Y, 29/08/2018 Family August 2018
Wonderful holiday ☀️
We are a family of 4 that stayed at this hotel for 2 weeks and we thoroughly enjoyed it!! The hotel is clean everywhere, staff are very friendly, it’s in a great location and there is food for... >> Read full review
Gemma W, 28/08/2018 Family August 2018
2nd Holiday here and still Amazing!!!!!!
My husband and I with our 2 children did not hesitate to rebook at the IFA Buenaventura for 2018 after our stay in 2015. This time we brought more family with us a total of 10, and I'm glad we did as... >> Read full review
Donna H, 28/08/2018 Family August 2018
Excellent hotel, but not the best clientele
We left this hotel today (28th August 2018) and found it to be excellent in every way apart from certain people who stay there.
We arrived at 9pm and were told to put our suitcases straight in the... >> Read full review
Lindsey269, Belfast, United Kingdom 26/08/2018 Family August 2018
Lovely stay at this hotel
Im still at the hotek x
We are having a lovely stay at this hotel. Food is great, drinks great with a waiter service to the table also comes in a lovely glass not your usual plastic glass. The... >> Read full review
Gibs18, Nottingham, United Kingdom 25/08/2018 Family August 2018
I stayed at this hotel with my 2 daughters (17 & 19) in a twin room all inclusive for 11 days.
The rooms are spacious with plenty of storage. The shower is easy to use and again the bathroom is... >> Read full review
Nicole H, Manchester, United Kingdom 24/08/2018 Friends getaway August 2018
Brilliant hotel that has everything apart from sunbeds
I stayed at this hotel for a week with my friend's all 22 year old girls and it was perfect, the hotel has everything and great value for money but you will have to get up at 7:30 for a sunbed and no... >> Read full review
nunoolivia, 23/08/2018 Family August 2018
Pros:- very nice breakfast;- pool water temperature;- with all inclusive service you have food and drink all the time which is nice when you have children;- nice hotel for families;- free bus service... >> Read full review
Hayley E, 22/08/2018 Family August 2018
Lovely stay , hard-working staff
Myself , my husband and our two sons aged 6 and 10years have just had a fantastic stay here ! The staff work so hard to ensure you have a great stay, especially the wait staff and cleaners. The rooms... >> Read full review
roytrina, Somerset, United Kingdom 21/08/2018 Family August 2018
the hotel was very good, very clean, good selection of food, no airconditioning but we took two small fans which was enough at night, entertainment could have been a bit better and varied, but on the... >> Read full review
Wendy E, 20/08/2018 Family August 2018
A large but not impersonal hotel
My first impression of this hotel, on arriving, was that it was large and impersonal, but happily the friendly and hardworking dining room and reception staff and cleaners proved this to be... >> Read full review
Mel L, Stafford, United Kingdom 19/08/2018 Family July 2018
Not the best
The hotel is in a good location. I stayed in this hotel 4 years ago and the quality and variety of food has declined dramatically, it was very repetitive especially the lunch. The evening... >> Read full review
dw852018, Kent, United Kingdom 19/08/2018 Family August 2018
Excellent entertainment, just improve the dining experience
Very good hotel. Friendly staff, entertainment staff are excellent and always on the move. Rooms were ok, a small fridge would have been nice. Feeding time is chaotic as is the dinner choices, my... >> Read full review
denis c, 16/08/2018 Family August 2018
This is a great hotel for anyone food is good drink is good staff are great they work hard beds OK entertainment is great all I can say about staff is they all work hard get a fan and safe for the... >> Read full review
suziwong1974, Grangemouth, United Kingdom 15/08/2018 Friends getaway August 2018
Good hotel get what you pay for
Don't listen to the negative reviews, a holiday is what you make it. I feel some people won't be happy if they are not complaining. Hotel is big so you have to be patient sometimes at meal times, but... >> Read full review
Orla O, Millstreet, Ireland 15/08/2018 Family August 2018
Love this Hotel
Just back from my 3rd trip to this lovely hotel.
It was a big family break from grandmother all to way down to a 3 year old. There is something here for every one.
The entertainment staff work so... >> Read full review
foranmichelle, Widnes, United Kingdom 14/08/2018 Family July 2018
4th time here, see you again next year!!
We choose this hotel every year and will continue to do so until the children out grow it, the location is perfect, the beach is a 15 min walk or there is a free bus should you choose.
The rooms are... >> Read full review
Allan S, Airdrie, United Kingdom 12/08/2018 Family July 2018
We were her in July for a week. Couldn't get a sunbed one single day - even when going down at 8am to try. Everyone accepts that people reserve the best located beds but there really should be enough... >> Read full review
Karl S, 12/08/2018 Family July 2018
the rooms were adequate enough storage space , they were cleaned everyday the staff worked tirelessly to keep it that way , food was the standard you expect from all inclusive although the dining... >> Read full review
maleilish79, 11/08/2018 Family August 2018
Firstly a lot of negative reviews from pissed off Brits who cannot get loads of Lager and Sunbeds in the Morning! We loved our stay and could not fault the hotel it's only a 3 star after all!
I had... >> Read full review
laurakh573, 11/08/2018 Family July 2018
Went here for 10 days with my 3 children and a group of friends!!!Loved it,the entertainment is brilliant,the team are fantastic,my kids loved them!!! Rooms nice and big,loads of storage and very... >> Read full review
26daviesfamily, Ilkeston, United Kingdom 09/08/2018 Family July 2018
The hotel was very clean and tidy with all the resources you could need but the food really needs to be improved with more dietary offers for vegetarians and people who are gluten free but besides... >> Read full review
806nicky_star, London, United Kingdom 07/08/2018 Family August 2018
Spent 1 week all inclusive- 2adults, 2children
Sunbed War is real- never experienced this in my life you have literally got to be down there by half 7 to get a bed. People “queue” there is even a... >> Read full review
Lance L, 07/08/2018 Family July 2018
Ok All. The good, and bad reviews are expected. But there hasn't been one reply from the management, or even the owners of this hotel whatsoever. To be honest theyre not bothered what reviews they... >> Read full review
Probbates, 06/08/2018 Family August 2018
We are currently here on holiday .i am surprised to at some reviews , firstly this is a 3 star hotel ! Not 5 star!
Decor - it is dated but clean our room and hotel is clean and tidy .
Food - I am... >> Read full review
wendypea27, Peterlee, United Kingdom 05/08/2018 Couples July 2018
Not what we expected. If want air con. A kettle and a safe it cost nearly a 100 euro a week.food is poor .only 1 diffrent meal every night. Is barley warm. Breakfast be best part or snack bar is... >> Read full review
1968steve, Lincoln, United Kingdom 04/08/2018 Family July 2018
Spent a week here recently with wife, daughter and her friend. Found the hotel to be really good, the place is huge but the staff work wonders keeping it clean. The animation team worked tirelessly... >> Read full review
Kellyt608, London, United Kingdom 03/08/2018 Family August 2018
Majorly disappointing being robbed
I am staying at this hotel with family. We came out on two flights 2 days apart. The first 2 rooms were fine. Late last night the last person flew out. We had an issue with the shower in the room and... >> Read full review
Claire R, Runcorn, United Kingdom 29/07/2018 Family July 2018
Not we expected! Disappointed!
We have just returned home yesterday from 10 nights at this hotel. To say we was let down is an understatement. On check in we was told nothing other than how to get to our room. No other information... >> Read full review
Feelovesthesun, Edinburgh, United Kingdom 29/07/2018 Family July 2018
This is now our 4th time at this hotel and it remains a firm favourite. This hotel’s obvious goal is to make sure you have a fab holiday and they certainly achieve that. The food is varied and... >> Read full review
destinyd848, Carlisle, United Kingdom 28/07/2018 Family July 2018
Amazing animation team!!!
We have just enjoyed a week long stay with two children 3&5. We were given one of the rooms overlooking the main pool, which when we arrived at half 9 was very noisy and our first thought was how are... >> Read full review
dazzlermoss73, Preston, United Kingdom 28/07/2018 Family July 2018
Great holiday destination for the price you pay
Where to start
We ended up at this hotel after Jet2holidays moved us from the ifa continental hotel because renovations where not up to their standard to which we investigated while on holiday and... >> Read full review
bethanrachael, Merthyr Tydfil County, United Kingdom 27/07/2018 Friends getaway July 2018
My friend and I visited this hotel for 1 week all inclusive. We had seen negative reviews for this hotel before arriving and worried it was going to ruin our holiday. We are sad to say that our... >> Read full review
Lucymcewan26, Scotland, United Kingdom 25/07/2018 Couples July 2018
My boyfriend and i have just returned from our stay in Hotel IFA Buenaventura. We are a young British couple in our early 20’s. We stayed on an all inclusive basis for 7 nights.
Overall a very... >> Read full review
Nannypink P, Baldock, United Kingdom 25/07/2018 Family July 2018
'Canteen' let down! Brilliant Entertainment Team!
I loved the entertainment team.There is nothing to fault them on, they went the extra mile every day. My grandchildren. loved them all. My disabled husband and myself and 6 of our children and... >> Read full review
Kaz C, 23/07/2018 Family July 2018
Where do I start
I have stayed in many hotels in the canaries ranging from 2* to 4* and would like to say before anyone thinks I expect 5* on a cheap budget this is not the case, but I honestly have never been... >> Read full review
872simo64, Playa del Ingles, Spain 22/07/2018 Couples July 2018
Hotel is really good foods good bit dated great pools but No air con and they do state you can rent air con which is actually a desk fan other than that it's a really good hotel can't think of... >> Read full review
jonnyhotpantz, Oldham Greater Manchester 21/07/2018 Couples June 2018
My partner and I (Aged 49 & 51) travelled for 11 nights / 12 days between the 14th - 26th of June 2018 staying on a half-board basis; This is an honest and unbiased review of our findings and... >> Read full review
Lissy B, 19/07/2018 October 2017
This hotel is in the most perfect location for playa del ingles night life being right next to kasbah and a ten min walk to yumbo. I wasn’t very impressed with the food but it wasn’t terrible. There... >> Read full review
smead502627, 18/07/2018 Family July 2018
Would not recommend -
Went to this hotel as a group of 16, all were very dissatisfied with the food, no choice for vegetarians,food flavourless and bland. All the group choose to eat out rather than eat there. Meat... >> Read full review
Pma2007, West Midlands 17/07/2018 Family June 2018
Family holiday - great location
We stayed as family of 4 travelling with jet2 in June. The first night we stayed in a great sea view room but it was too far from the reception area so we changed rooms in the morning. Staff are are... >> Read full review
DLM876, Leeds, United Kingdom 09/07/2018 Couples June 2018
We sWe stayed here for 2 weeks from June 17th. We were welcomed and given an amazing room on the 8th floor with pool and sea views. The rooms are large and very clean. Our room overlooked the evening... >> Read full review
chale139858, Birmingham, United Kingdom 09/07/2018 Family July 2018
Good Food Nice Rooms - if you can get in them!!!!!
Continually had to return to Reception to get new room key cards as they stopped working - and as our room was approx. 308 steps away from the list it was a mission every time!!! Food was good, rooms... >> Read full review
Danielle P, 09/07/2018 Couples July 2018
Fab hotel for a holiday
Myself and my fiance have just returned from a 2 weeks all inclusive stay at his hotel. We were transferred to this hotel after our original booked hotel was being refurbished but it was a fabulous... >> Read full review
maggie301, Dublin, Ireland 08/07/2018 Family July 2018
Fantastic Animation Team
Rooms spacious and very clean
All inclusive food very good
Staff very friendly from reception .bar staff cleaners etc etc
Not enough sunbeds
Choice of cocktails... >> Read full review
ann p, Birmingham, United Kingdom 08/07/2018 Couples July 2018
What an awesome 2 weeks
Returned this morning from a brilliant 2 weeks holiday.
Firstly I'm going to say after reading some previous reviews, if you want a 5* hotel then pay the price and stay somewhere else..
The hotel,the... >> Read full review
jessica s, 08/07/2018 Family June 2018
We went on our first family holiday with our 3 year old girl and it was the best, hotel is lovely, entertainment is outstanding, like other people have said various choices of food for breakfast... >> Read full review
Chris W, 05/07/2018 Family July 2018
Such a great holiday
Well where can I start. As most reviews i read start with i to read the dreaded reviews before i headed out there. Nerves where I as our party of 7 (4 adults and 3 children) landed in las Palmas... >> Read full review
David D, 04/07/2018 Family July 2018
OUR ANNIVERSARY HOLLIDAY.
WHAT A WONDERFUL PLACE. very claen. close to everything. huge hotel have to cater for all. meals where good. all staff where great.annimation team where great.me and the wife are well happy been... >> Read full review
jgudnad, Eskifjordur, Iceland 04/07/2018 Family June 2018
Need aircondition in room
In desperet need of aircondition and fridge in room. Needed to sleep with balcony door open to have some fresh air in room because it was to hot in the room. That is a huge security problem for me... >> Read full review
jamesmichaels21, Blackpool, United Kingdom 01/07/2018 Friends getaway July 2018
Enjoyable but disappointing
Stayed her with several friends last week,friends were all inclusive but since I have food allergies I decided not too do that since I wouldn’t be eating any meals,I was hoping The hotel did a drinks... >> Read full review
jennifershipley, Nottingham, United Kingdom 01/07/2018 Family June 2018
Not a very nice hotel
Meal times were like a cattle market, people rushing to get food, very rude not got any idea about queuing. Food cold or luke warm. Next the sun beds, people were falling out with each other before... >> Read full review
DutchKevin, The Netherlands 01/07/2018 Couples August 2017
Avoid at all cost
If you like sun bed races, low quality and high quantity food, guests spilling food and being ignorant in general, screaming children who push away others guests at the buffet, no air conditioning... >> Read full review
Ian S, 29/06/2018 Family June 2018
This was our first family holiday with our two girls (8 & 5), we decided on the all inclusive package as it would be easier for snacks and drinks etc.
After a very easy check in we were given a room... >> Read full review
Colie23, 29/06/2018 Couples June 2018
How anyone can write bad reviews about this place is beyond me!! Myself my husband and two friends went for a week, arrived at apron 10:30pm greeted with a warm welcome from reception who helped and... >> Read full review
zakmorganj27, Barton-upon-Humber, United Kingdom 28/06/2018 Friends getaway June 2018
Me and my girlfriend and 3 friends came to this hotel for 2 weeks all inclusive! It has been one of the best experience of my life! Food is okay but its all inclusive so who cares! The entertainment... >> Read full review
bethanderson2015, Gateshead, United Kingdom 26/06/2018 Family June 2018
1000% would recommend
Currently sitting in the lobby waiting for our transfer to airport to return to Newcastle, England. I would recommend this hotel to any family or even couples. Entertainment on a night time is fab... >> Read full review
Scott M, 25/06/2018 Couples June 2018
The hotel was good and the staff were very welcoming. The quality of the food wasn't amazing but there was plenty of choice so if there something you didn't particularly like then you could choose... >> Read full review
Michelle L, 24/06/2018 Family June 2018
We were moved to this hotel as the sister hotel I had stayed at previously was being refurbished. I loved the Continental hotel so was hoping this one was as good and it sure was. The food is great... >> Read full review
Dave W, 22/06/2018 Couples June 2018
A weeks honeymoon
Spent a week at the Buenaventura for mine and the wife's honeymoon last week.Overall we had a great stay food was pretty standard for a 3 Star hotel although we did always find something to eat and... >> Read full review
Jenny C, Chester, United Kingdom 21/06/2018 Couples June 2018
Clean, friendly and fun!
Myself and my husband booked for 5nights all inclusive. We were in a twin room which we didn't realise till we were there but no issue us. Room was nice and big with a balcony facing the pool. No... >> Read full review
Karen N, Bude, United Kingdom 21/06/2018 June 2018
Brilliant holiday at this hotel
Just got back from a week at this hotel and loved every minute, this hotel is excellent value for money and the staff couldn’t be more friendly or helpful. The hotel is spotlessly clean and the food... >> Read full review
Debbie S, 20/06/2018 Family June 2018
We chose this hotel for my daughters 21st birthday. We had a fab time. Food great 3 all inclusive bars, staff fluent in english. Entertainment ay ok...matt,nela, kenna marv. Holidays are what YOU... >> Read full review
Karen W, Sheffield, United Kingdom 19/06/2018 Couples June 2018
This hotel is great for all ages,two large pools,two small for little ones, jacuzzi pools, didn't have to right for a sunbed,the room was a good size,with a good size bedroom.This hotel was... >> Read full review
Claire S, 18/06/2018 Family June 2018
After reading the reviews on here I have to say I was a little worried, but we have just arrived home after a week here and we had a fantastic time.
Yes the corridors are a little dated but how much... >> Read full review
audreysutty, 17/06/2018 Friends getaway June 2018
Brilliant holiday ,staff friendly and helpful,food we'll cooked plenty of choice even though I am vegetarian. Rooms spacious cleaned every day ,towels and bed linen changed regularly..if we return to... >> Read full review
Martin M, 17/06/2018 Family June 2018
Have arrived back in England early hours this morning after an 11 night stay in this wonderful hotel!
After reading a good amount of reviews before my departure I was a bit dubious on what to... >> Read full review
Karen W, 17/06/2018 Friends getaway June 2018
An honest review
I had a fantastic time on my holiday in Gran Canaria and my stay in the ifa Buenaventura satisfactory although the animation team were absolutely fantastic , super energetic people other areas of the... >> Read full review
Galway80, ireland 14/06/2018 Friends getaway June 2018
Good 3 star hotel-5 star entertainment day team
Just got back weather was rubbish for 2 days.Basic clean hotel.Staff 90% go out of their way to help you.Day time entertainment team at the pool were the best 10/10 and the entertainment pool had the... >> Read full review
Martin J, Plymouth, United Kingdom 14/06/2018 Couples March 2018
Some winter sun
The hotel is in a fantastic location within the resort. It's a couple of hundred yards from the sea front and is close to lots of bars and restaurants.
The whole hotel was very clean and tidy.
The... >> Read full review
R K, Irvine, United Kingdom 12/06/2018 Friends getaway June 2018
First time staying at this hotel
My friend and I stayed at this hotel for a week, half board. We had a wheelchair accessible room which was ideal and exactly what we were looking for in that sense. Room was quite dated but it was... >> Read full review
borochesney, Redcar, United Kingdom 11/06/2018 Couples May 2018
Excellent value for money
After reading review's I was a little bit apprehensive about the food and the restaurant. The food was excellent plenty of choice and temperature of food fine, always plenty of places to sit . In my... >> Read full review
Knighty88, Tibshelf, United Kingdom 10/06/2018 Family June 2018
Family holiday with friends
After reading such differing reviews I didn’t quite know what to expect so travelled with an open mind and glad I did. This hotel and our holiday was absolutely faultless. We returned this morning... >> Read full review
Pma2007, West Midlands 10/06/2018 Family June 2018
Weathers rubbish. Hotel is ok.
On day 3 of holiday. Hotel is fine, it’s very big and dated but it’s what i expected after reading reviews on here. The staff are friendly. Rooms are cleaned daily and we changed rooms from 7th floor... >> Read full review
Pete H, Ludgershall, United Kingdom 07/06/2018 Family May 2018
Excellent value for money
Just returned after a 7 night stay and after reading some of the reviews was a bit nervous, however some people who have put negative reviews on need to take their silver spoons out of there mouths... >> Read full review
swarwick2018, 04/06/2018 Family May 2018
Holiday hotel through TUI
All of the pool areas are not safe and suitable for children, the floor is very slippery when wet, we saw children falling, we could not relax around the pool for fear of the kids hurting themselves... >> Read full review
stantong7hsy, South Shields, United Kingdom 03/06/2018 Family June 2018
Nice hotel great food rooms are big,
Nice clean hotel. Food was very good, pools were a little cold will be better in June July. Rooms are big lot to do at night stayed there for 7 nights had a great time staff looked after you as... >> Read full review
jennalunam, Dunbar, United Kingdom 02/06/2018 Family May 2018
First family holiday
From the wonderful staff to the excellent animation team and the facilities this hotel has it all. Very impressed and would definitely consider visiting this hotel again! Very pleased with how our... >> Read full review
Tumeltys, Barrow-in-Furness, United Kingdom 01/06/2018 Family May 2018
Best Holiday I've had
I will try and keep this short and include most of the Q&A
We booked this hotel (My Wife and two kids aged 9 & 4) for 10 nights AI because of the price as we like to holiday 3 – 4 times a year, we... >> Read full review
martinch12365, Scunthorpe, United Kingdom 30/05/2018 Family May 2018
Why so many persons write a poor review about this hotel is beyond me!
From the moment we checked in, the reception staff could not do any more for our family.
The food was always gong to be a big... >> Read full review
Amber M, 30/05/2018 Friends getaway May 2018
Lovely hotel, enough room for everyone and plenty off sun beds, only let down was the food we paid for all inclusive and didn’t each much there at all, there wasn’t variety off food for everyone... >> Read full review
Robert W, Belfast, United Kingdom 29/05/2018 May 2018
GREAT HOTEL AND WOULD CERTAINLY GO BACK AT SOME STAGE.
Originally booked the IFA Continental but due to refurbishment were moved here. Had booked HB but then upgraded to AI as it was more economical, only €13 each per day, which gave you lunch and... >> Read full review
nothingwithbubbles, Leeds 28/05/2018 Solo travel May 2018
Great hotel 2nd visit
Lovely hotel, rooms spotlessly clean. Bars and reception clean. Drinks generous and plenty of staff so no queues. I wasn’t all inclusive so cannot comment on the food. Would definitely return. The... >> Read full review
MickT40, 27/05/2018 Family May 2018
Just returned home early this morning from a brilliant time here. Food was good only had 3 meals out the hole 11 nights we where there. Can get a bit crowded but at the end of the day hotel is huge... >> Read full review
850cerid, 26/05/2018 Friends getaway May 2018
Had such a great time last year. Entertainment =spot on, customer service= exceptional, variety of foods in restaurant and snack bar = spot on.
Very excited to be returning Monday 28th May. See... >> Read full review
JJurgen, 25/05/2018 Couples May 2018
IFA Buenaventura Hotel
+ very large breakfast buffet with a lot of choice, professionalism of staff, good location, parking space, evening entertainment
- quite hard bed, cold pool, daytime long waiting time for pool bar... >> Read full review
Gerry B, 24/05/2018 Couples May 2018
Did not disappoint
Stayed for 10 days at the IFA Buenaventura , from the reviews I didn’t know what to expect, but I was very pleasantly surprised , had a great twin room with a breathtaking view of the pool and playa... >> Read full review
t3rri89, Horden, United Kingdom 23/05/2018 Family May 2018
Very good all rounder
Just returned from an all inclusive 14 night stay with my partner and my 2 year old son. From the reviews I read before arriving I expected exactly what we got..a good sized, basic, clean room in a... >> Read full review
Maryanne N, Chesterfield, United Kingdom 23/05/2018 Family August 2017
So excited to return
My husband, 2 children and i had a fantastic holiday in august 2017. My mother inlaw, father inlaw, sister inlaw and brother inlaw also joined us for half of our holiday and we had whats been our... >> Read full review
klynch1201, 17/05/2018 Family April 2018
We arrived on 29th April for a week, after reading some reviews I was a bit apprehensive about this hotel. We had a fabulous time here, food was lovely ( something for everyone ) even fussy children... >> Read full review
Marius Z, Manchester, United Kingdom 17/05/2018 Friends getaway May 2018
Highly recommend this hotel. Having two pool areas opposite sides of the hotel helps you choose whether you want to have relaxing day or participate in activities and take sun with some music. High... >> Read full review
Daniel F, 16/05/2018 Friends getaway May 2018
For a good time
I have always had a fantastic time but on my second visit Carmen from the entertainment made a such a personal experience! Always asking time to say hello and sit down as well as enjoying us in... >> Read full review
M.j. A, 15/05/2018 Friends getaway May 2018
Terrible Customer Services by Reception - Tall Lady with Glasses
i come to Gran Canaria for pride regularly. I have many friends staying in deferent hotel too. I booked hotel through Thomas Cook. I called hotel 2 days before of my arrival requesting higher floor... >> Read full review
Sidagni F, 14/05/2018 Couples May 2018
Acceptable but old hotel facilities
Hotel rooms are nor specifically for a couple being in generally equipped by 2 small beds. TV are very old as well as all the hotel facilities.
Internet connection via hotel WiFi or mobile router... >> Read full review
lucica2018, Timisoara, Romania 14/05/2018 Couples May 2018
May 2018 holiday
Very pleasent and relaxed experience. Lot of food variety. The only minus was the distance to the beach, but the hotel offers daily transfer. Also there weren't too much younger guests in this period. >> Read full review
rafaelmos, Edinburgh, United Kingdom 12/05/2018 Family November 2017
Big hotel with good location
This is a big hotel with three interconnected buildings located conveniently close to many shops, bus stop and obviously the beach. Rooms are nice and spacious but lack air conditioning (it was not... >> Read full review
DanL9321, Birmingham, United Kingdom 11/05/2018 Couples May 2018
It’s not The Ritz
Just come back from a weeks holiday. After reading reviews of this hotel before my trip I was a bit nervous for what I was in store for. (As it’s sister hotel was under refurbishment our travel agent... >> Read full review
orlandofan20, tyne and wear 10/05/2018 Couples May 2018
great holiday brilliant atmosphere
This is the second time we have been here and cant fault anything ,rooms are clean and comfortable and the maids clean everyday and bring fresh towels ,there is a restaurant and snack bar so there is... >> Read full review
Elaine D, 09/05/2018 Family May 2018
Have to say sadly one of the worst hotels i have ever stayed in.The hotel room was supposed to be upgraded as this was not the hotel we choose. In my room the shower and bath did not work correctly... >> Read full review
twlight_10, scarborough,england 09/05/2018 Couples April 2018
Lovley hotel relaxing holiday
Just returned from a weeks stay at this hotel with my wife was our first time visting gran canaria after reading reviews slighty worried and a little aprehensive ! We didnt need to worry at all... >> Read full review
Hazel G, Mirfield 01/05/2018 Friends getaway April 2018
Me & my friends have just got back from a fantastic week here, the hilight for us was the entertainment team, especially Carmen & Ivan, the hotel is well run, the staff work so hard to meet your... >> Read full review
pauljuliejackson, Dunstable, United Kingdom 01/05/2018 Couples April 2018
Hotel was kept clean but outside decor was unfinished unless that is the design,located only a short walk from the beach,bars and restaurants.yumbo center not far away too
Ate out almost every night... >> Read full review
Petachapman, Bishops Stortford, United Kingdom 30/04/2018 Couples April 2018
All in all an enjoyable holiday. Hotel: clean, some areas a little tired but apparently due for over haul in near future. Food: of good quality, well cooked, only place I've been where the chicken... >> Read full review
markridley81, Blackpool, United Kingdom 22/04/2018 Couples April 2018
Excellent hotel fantastic holiday
We have just got back home from spending a week at this hotel highly recommend all staff are so friendly rooms are nice and food is great close to shopping centres and the beach will definitely go... >> Read full review
Linny G, Lymington, United Kingdom 22/04/2018 Family April 2018
We had a fantastic holiday here. Very friendly staff, clean and located not too close but not too far from the night life of the area. Definately got our buck for money and different theme nights for... >> Read full review
Glenn B, County Antrim, United Kingdom 19/04/2018 Family April 2018
Clean but needs a room revamp tbh
Arrived over Easter and our floor was being repainted, not a bad thing as the whole place could do with a lick of paint BUT why now. Room is basic, only place I've ever stayed were you don't even get... >> Read full review
belfastsuzy9, northern ireland 07/04/2018 Couples March 2018
Shame about the food
Stayed for 7 night's. Room good size plenty of storage space. Room cleaned daily by Rosa. Spare pillows and blanket in wardrobe. Large safe in room 2 euros per day to hire and 10 euro deposit . Pool... >> Read full review
broxilanarks, Glasgow, United Kingdom 05/04/2018 Couples March 2018
Great Easter Break
Had an amazing week from 24th March.Great hotel ,rooms,food,pools are excellent,my only downside was hotel could certainly do with a refurbishment,although the rooms were spotless and the beds are so... >> Read full review
CJ1972, UK 05/04/2018 Family April 2018
Rabbit for dinner on Easter week!
Firstly no idea how this hotel managed a 3* rating!
Rooms look nothing like the brochure they need a serious upgrade.
Food was disgusting, tasteless, bland.
No balls or inflatables in the pool which... >> Read full review
Carrie M, Belfast, United Kingdom 03/04/2018 Family March 2018
We have just returned from an excellent week in the IFA Buenaventura. The hotel is spotless and has great amenities. My 2 children aged 8 and 10 were occupied the whole time with football, swimming... >> Read full review
Paul E, Flint, United Kingdom 01/04/2018 Family March 2018
Best hotel in 30 years of coming to canaries
Been here for 9 nights just 5 to go this hotel is the ultimate family hotel. First our cleaner for our room 235 if you are reading management is the most meticulous cleaner we have ever had , the... >> Read full review
DisappointedAndy08, Fleet, United Kingdom 01/04/2018 Solo travel January 2018
Couldn't wait to leave
My room was SO COLD I fell ill with bronchitis , even under 4 blankets. Rooms had NO heating When I explained this to Main Desk, they said yes it is a cold day! Other guests wore Ski Jackets in... >> Read full review
Amanda F, Middlesbrough, United Kingdom 29/03/2018 Couples March 2018
This hotel don’t even have aircon rooms are very very basic needs renovation all round food ok bars are good location is good that’s all I have too say about this hotel being good , no aircon have... >> Read full review
haziec, uk 27/03/2018 Couples March 2018
Really good hotel - very impressed with staff and food
Just returned from a week at this hotel and were very pleased that it exceeded our expectations.
We asked for a quiet room after reading reviews and had a lovely but basic room with a large balcony... >> Read full review
Syswatch, Kolding, Denmark 26/03/2018 Couples March 2018
Expected 3 star holiday hotel in Gran Canaria
We just returned from 1 weeks holiday, and had a good relaxing holiday in general.
Our stay was with half-board, and only because it was included in the price.
The hotel is looking old, and the decor... >> Read full review
samlive2018, 25/03/2018 Family March 2018
Great value for money
All employees know very whell what the guests want. If any guest has troubles in this hotel, don't worry. The problem is the guest and not this hotel. This hotel has great Value for money. I hope... >> Read full review
RTowndrow, Chesterfield, United Kingdom 25/03/2018 Couples November 2017
We have had two holidays at this hotel and enjoyed both. The rooms were generous in size although basically finished. We had a room overlooking the road which was quite a way from the hotels... >> Read full review
KateHend, 23/03/2018 Family March 2018
Stayed from 15th march til 22nd. Weather was amazing the whole week. Arrived around 3pm greeted by amazingly friendly staff. Check in quick and easy. Room could do with some updating but other than... >> Read full review
PainyA, Birmingham, United Kingdom 21/03/2018 Couples August 2017
Not Worth the money!!
After looking online and booking with Jet2holidays(which were amazing!) we was very disappointed upon arrival to the shabby looking hot and sweaty reception, having read in the brochure and emailing... >> Read full review
John b, Carlisle, United Kingdom 21/03/2018 Couples March 2018
Only 3 Star
This hotel is just a 25 minuets transfer from airport and on arrival the hotel staff were friendly and helpful But beware we were asked for a credit card if not all inclusive we declined this offer... >> Read full review
DexHawk, 20/03/2018 Couples March 2018
We arrived from the airport to a very tired, shabby looking hotel. The check-in process was long and dragged out, and for some reason it took 3 receptionists to check us in. We were given directions... >> Read full review
reviewer17523, Portsmouth, United Kingdom 16/03/2018 Couples February 2018
SOME GOOD & SOME POOR FEATURES
Stayed for a week end Feb/early March - the windiest & wettest week of this Canaria winter we were told !!
Staff were very helpful & friendly, our room was clean, spacious & beds were comfortable... >> Read full review
Mike P, London, United Kingdom 12/03/2018 Solo travel February 2018
Returned last Monday after a great 2 week stay on an all inclusive basis. This hotel just keeps getting better and better. I have been staying here for over 35 years and its like returning home. The... >> Read full review
lisaarchibald, Dundee, United Kingdom 09/03/2018 Family March 2018
Just back from a week in the hotel, with my hisband and 3 year old, what a fab week it was good, hotel and staff are all amazing. Especially the animation team who made our holiday, entertainment... >> Read full review
, 05/03/2018 Couples February 2018
What a wonderful hotel. Sparkling clean. The cleaners are doing an exceptional job.
The waiting staff very happy and welcoming.
One man in main entrance bar a grumpy old git! Walking off when... >> Read full review
calexander133, newcastle upon tyne 04/03/2018 February 2018
Cheap and cheerful Winter break ( Shame about the weather)
Rooms are slightly dated but the cleaners were in everyday cleaning and making the beds with fresh sheets and towels!
The pool area is beautiful and kept immaculate, the pool that was meant to be... >> Read full review
Kev S, Worcester, United Kingdom 04/03/2018 Couples March 2018
Non flying visit
Due to U.K. Airports closure we stayed at Buenaventura for one night as an emergency allocation. We were pleased to have the opportunity to see the resort for future reference and the hotel looked... >> Read full review
captain484, Stamford, United Kingdom 21/02/2018 Couples February 2018
We stayed one week in February,we had stayed here before(2011) and decided to return due to it being a lovely hotel and its location.
All the staff are friendly, the food is what i expect from a... >> Read full review
yorkylass67, Torrevieja, Spain 18/02/2018 December 2017
Enjoyable Christmas stay
Long time since we last went to this hotel, it was still a great place, food was good, entertainment as well. The room cleaners were brilliant everything so clean. My only complaint was the gala... >> Read full review
Ashlee1982, 15/02/2018 Family February 2018
Really GOOD overall
We just spent a week from the 5th - 12th feb staying in room 825 which is the 8th floor the views over the hotel and pool are beautiful..
The room was slightly dated but the cleaners were in... >> Read full review
Maria K, Lublin, Poland 12/02/2018 Family February 2018
The best stuff ever!
I would like highly recommend my stay at hotel, escpecially the stuff,who were so polite and had smile on their faces during my whole visit.
The service at the bar and in the restaurant always... >> Read full review
barry r, Salford, United Kingdom 11/02/2018 Couples February 2018
Looks a little dated
First impressions weren't that good but it's not a bad hotel. It could definitely do with an upgrade, painting out and in, and get rid of the dark wood doors and stairs.
Restaurant is good with... >> Read full review
sagira2018, Birmingham, Alabama 11/02/2018 Family February 2018
Staff great. So helpful and friendly. Pool was a bit cold for toddler to enjoy. Food variety not great for non meat eaters. had to rent kettle for week which was 17 euros but worth it. Currency... >> Read full review
Brendy S, 29/01/2018 Couples January 2018
Great Hotel with friendly staff
Just spent the week here and firstly I would like to say is that the staff within the hotel were brilliant. We stayed all inclusive and the food and drinks selection where great. This was my first... >> Read full review
johnmay1949, Manchester, United Kingdom 26/01/2018 Couples January 2018
Brill January break
Just had 10 days here..stayed at IFA beach in San August in last year but area was too quiet although hotel and grounds were fab. This year we tried the Buenaventura Hotel and it was great...lovely... >> Read full review
Crispbduck, 17/01/2018 Family January 2018
We're are here now my only complaint is why when you are with a family of 4 adults are you only aloud to get 2 drinks when you go the bar as an all inclusive guest this not right and should be... >> Read full review
lebethmarshall, Manchester, United Kingdom 16/01/2018 Family February 2017
So good for families with kids!
We only stayed here a couple of nights but still got to see what the hotel had to offer. It's such a big hotel with great pools good for kids of all ages. All inclusive was great all the drinks and... >> Read full review
Jenna L, 15/01/2018 Family January 2018
Stayed her with my partner and 2 younge children we had a lovely week, in the centre so everything u need close by. The food was not the best but weares its 3 star rating, snack bar was better than... >> Read full review
Henri132, 11/01/2018 Family March 2017
Great hotel, clean and nice staff! Food is very good and something for everyone for sure. Great location. Only the kids bed was bad. We loved our stay last time, thats why we are coming back this... >> Read full review
Malcolm H, London, United Kingdom 10/01/2018 Friends getaway January 2018
This hotel only gets better
We have stayed here before so we knew what to expect but this time we have been put in a better room so they look after returning customers, our lamp in our room was not working but we spoke to... >> Read full review
Shaun B, Kent, United Kingdom 09/01/2018 Family December 2017
Great time over New Year with my family.
I was all inclusive, the food was good and plenty of it also my 18 year old boys made the most of free bar before 11pm, the hotel was clean and had nice pools bit cold but it was January, the staff... >> Read full review
hilarydavinad, South Wales, United Kingdom 05/01/2018 Family January 2018
This hotel is never a 4xxxx at best a 3xxx rooms need drastic overhaul tv was prehistoric beds need to be thrown out as were like bricks staff some ok some very rude favoured people who tip them ,I... >> Read full review
vejlegaarden, 05/01/2018 Couples December 2017
Centrally located hotel with the possibility of relaxation, a honeymoon or a party. An incredibly friendly and welcoming staff, always with a smile and a positive comment. Within walking distance to... >> Read full review
martinaxel2018, 04/01/2018 Family December 2017
Exeptional serivceminded and friendly staff
Good food. Very clean and tidy.
I can truly recommend a stay here!
The only thing I would complain about is the beds wich was a bit too hard for me. But that was actually offset by the exeptionally... >> Read full review
Q D, Leeds, United Kingdom 04/01/2018 Family December 2017
Nice hotel but some issues
We stayed here from Christmas eve for one week in a top floor room with lovely views down to the sea. The room was large enough for 2 adults and 2 children under 5. It was spacious, nice bathroom and... >> Read full review
vardyr, Leicester, United Kingdom 01/01/2018 Family January 2018
Start on the positives , clean , spacious bedrooms , great bathroom etc .
We had half board basis , which was fault less , plenty of variety for all needs , absolutely brill !!
We did not have the... >> Read full review
jpd916, Rotherham, United Kingdom 29/12/2017 Couples December 2017
just had fantastic holiday room 239 was brilliant food good hotel lovely and clean staff in freddies bar was brilliant only 1 thing that spoilt this 2 weeks holiday was the let down of Christmas... >> Read full review
Adrian H, 28/12/2017 Family December 2017
there is not a lot wrong i can say about the buenaventura. the rooms are spacious, the beds are comfortable. The food was great and plenty of choice. i wasnt keen on breakfast but always found... >> Read full review
706adelak, London, United Kingdom 27/12/2017 Family December 2017
Good for families
Loved the hotel, it was quite relaxing. Breakfast was excellent. Evening entertainment was good, mini disco for children was welcomed. Only problem was the speakers were too loud sometimes so you... >> Read full review
Kelly S, 27/12/2017 Family December 2017
The only problem with hotel is......
The Guests! This hotel is great for what you pay..I could moan about some little things but you have to keep it in perspective!!a couple of hundred people give up there Christmas to serve and assist... >> Read full review
DavidBNorthumberland, Northumberland 23/12/2017 Couples December 2017
Great for family
The hotel is a really nice relaxed hotel with lots on. Great for families. The food for breakfast and evening food is excellent for all inclusive. You can not fault it. There was a day where we... >> Read full review
trigger2312, Sheffield, United Kingdom 21/12/2017 Couples December 2017
Buenaventura 4 days all inclusive
We had a great 4 day break at this hotel. It was clean and the large rooms we serviced everyday. The food was plentiful and there was always a good choice. The dinning room was very full and maybe at... >> Read full review
robert m, Stirling, United Kingdom 18/12/2017 Couples December 2017
good holiday enjopyed at this hotel
location and hotel facilities all good,staff were all first rate,the rooms were spacious and spotless,the only downside was that the food was a bit basic catering for more german and other European... >> Read full review
Declan G, Wigan, United Kingdom 17/12/2017 Family August 2017
We chose IFA Buenaventura for our summer holiday. Overall a big hotel, fantastic entertainment, food can get repetitive and the restaurant area can get very busy.
Free wifi in communal areas which... >> Read full review
Freddie L, 13/12/2017 Family December 2017
Big Nono, worst hotel ever. Very cold pools, hard beds, paid for wifi who doesnt work. The food have much more to wish for. Tried to refunded the rest of the hotelnights so we could change hotel, but... >> Read full review
Darren W, Kingston-upon-Hull, United Kingdom 13/12/2017 Friends getaway September 2017
We stayed here from 2nd September and left on 16th September 2017.
What can I say about this hotel and this holiday. This is the second time I have done an all inclusive and the first time with... >> Read full review
Ryan D, 12/12/2017 Family May 2017
Brilliant 3 * hotel
Had a family holiday in may and was a brilliant holiday. Hard working staff and anamacion team. Food was okay but couldd been better but hey wat do u expecr for 3 star?? Weather was brilliant and... >> Read full review
AmyNalaFrancis, Cannock, United Kingdom 12/12/2017 Family December 2017
Such a brilliant place
We have now visited Buenaventura twice. We visited earlier this year in May and again in early December. Both times have been fantastic. The rooms are basic but are always clean and well maintained... >> Read full review
shimmies33, Glasgow 06/12/2017 Couples November 2017
We got good deal with Jet2 for quick 5 day break
The hotel is massive and after checking in it was a long long walk to our room 502
Room was quite big balcony was big in space so happy enough... >> Read full review
hagleypianoman, Hagley, United Kingdom 06/12/2017 Couples November 2017
Nice place to go
I have been to Gran Canaria about 8 consecutive times and this is the best place I have stopped at,
that is value for money compared to the other hotels.
I would recommend this hotel to anyone who... >> Read full review
katy674, 04/12/2017 Family November 2017
Fantastic holiday here
Just returned home yesterday from our stay in this hotel. Stayed there for a week all inclusive with my partner and our 2 children (aged 4 and nearly 2) We thought the hotel was amazing! It is only... >> Read full review
bizza2017, 02/12/2017 Couples November 2017
Relaxing in the sun
Nice hotel that we could relax quietly by one pool or for a bit more lively day by the other pool.The food and drink was ok and what you should expect from a 3 star hotel only negative is the sound... >> Read full review
Helensmile, Hertfordshire, United Kingdom 30/11/2017 Couples November 2017
Had a good time,only one major down fall. Smoking , no area in the court yard for none smokers.
Also no air con and we couldn't open our patio door as the smell of smoke from the courtyard 8... >> Read full review
, 28/11/2017 Family October 2017
1st ever review I've ever written, the photos I've posted doesn't do it justice, currently awaiting response from jet2 as made a formal complaint....
Hotel... >> Read full review
Nicola E, Middlesbrough, England, United Kingdom 27/11/2017 Family November 2017
Money we paid couldn’t ask for much more really, we went half board, the food was okay couldn’t complain,
The rooms defo need updating, the staff are friendly, and rooms cleaned every day.
the Irish... >> Read full review
Mal Odorous, northumberland 27/11/2017 Couples November 2017
Ok Its lively but!
This hotel may be a little lively for some but who cares when the hotel food and staff are all so great. There are no restrictions and it was perfect for me with my wheelchair and scooter as... >> Read full review
kasper1313, 23/11/2017 Family November 2017
Great place !!
I am currently still here at ifa and have been here since sunday nov 19th and it is a great place to stay the weather has been wonderful for november 30 c today . The hotel is quite large and has... >> Read full review
Sammyhep, Durham 22/11/2017 Family November 2017
Well what can we say about Buenaventura other than fantastic! We don't usually comment on places we have stayed however after reading some bad reviews before we came regarding rooms, food and air con... >> Read full review
Joolsandlyla, Newcastle upon Tyne, United Kingdom 19/11/2017 Family November 2017
Not for us but OK on a budget
We wouldn't return but that doesn't mean its bad for everyone there were some definite Pros and Cons!
Amazing animation team who were great with the kids and the adults
Rooms were a great size... >> Read full review
djames1000, Manchester 18/11/2017 Couples November 2017
Don’t expect much from this hotel!
Friendly staff but ageing hotel with poor quality food and very noisy. Had to move rooms and though the second room was better, I would never go back to this hotel!!!! My advice is is try somewhere... >> Read full review
Isgoodereinit, 15/11/2017 Family September 2017
We all had a very nice all inclusive 10 night family holiday.
Rooms very spacious and clean.
There was a great selection of food on offer, not always the best quality, but you could always make a... >> Read full review
malkymac, Perth, United Kingdom 13/11/2017 Family October 2017
Stayed for two weeks family of 4 (kids 3 & 18 months). We had a good holiday and were really happy with food and drink apart from evening meal which could do with mixing up a bit as regard main... >> Read full review
JoycieHowie, Selby, United Kingdom 10/11/2017 Family October 2017
Stayed a week here, the staff all work exceptionally hard to make your stay enjoyable.
There is a wide variety of choice of food in the buffet restaurant. The hotel is situated in an ideal spot... >> Read full review
j0nkev, Monmouthshire, United Kingdom 10/11/2017 Family November 2017
Huge hotel spotlessly clean friendly helpful staff made Wellcome on arrival very quick check in good size room bar areas were busy but never had to wait long there was a band on our first night who... >> Read full review
Aaron G, 09/11/2017 Family October 2017
Excellent holiday would recommend for families
Just got back from 2 week family holiday staying at this hotel and would definitely recommend
Animation team are brilliant and really keep you entertained through games around the pools all day to... >> Read full review
francescaleighe, Lancashire, United Kingdom 09/11/2017 Family October 2017
Amazing, deffinatly would go back
The hotel is beautiful and in a good location, it's not far to walk to the beach but there is also a free bus hourly that can take you down and drop you at the shops which is nice. The food is good... >> Read full review
stuart g, Peterhead, United Kingdom 07/11/2017 Couples October 2017
we had a really good time here, the hotel was clean ,tidy and had everything you needed, all of the staff were very friendly and helpful but the entertainment team were brilliant , they got everyone... >> Read full review
tayhewitt2017, Wolverhampton, United Kingdom 07/11/2017 Couples September 2017
Our visit in Sept
Overall this hotel was to me just average, not bad but not the best. Two single beds pushed together, rooms were old fashioned and the worst thing.. no air con or fridge in rooms. There was one male... >> Read full review
jevgenijad, London, United Kingdom 04/11/2017 Solo travel November 2017
Love this place!
My second time here (first time was June 2016 with two of my friends) and I LOVE this place. Rooms super clean, the cleaners are lovely. Both times I went all inclusive, mainly for food - love the... >> Read full review
AMJ31, New London, Connecticut 02/11/2017 Couples October 2017
Our visit in Oct 2017
Resort was excellent and a great place to escape for the week.
Location is perfect and the town and beach is a 5 min walk away,
Entertainment for kids and adults was great and lots of games and... >> Read full review
elsieo329, Abbots Salford, United Kingdom 02/11/2017 Family October 2017
Not what it says in the brochue, nothing there, beach nice hotel fine for children under 12, no enertainment fot adluts, not much choice of beer /larger, toomany steps for older people, room cleaned... >> Read full review
kaykay472, 01/11/2017 Family October 2017
Great hotel & Staff. Food & drinks were really good too,entertainment was really good aswel. Great games room for the kids too. Only downside is there is no air con or fans,have to hire them out at... >> Read full review
chaoticlin, 30/10/2017 October 2017
We have just come back from the Beunaventura after a week.Our stay here was great, Checkin was quick so there was no waiting we also got a room we requested.Food was always hot, plentiful and fresh... >> Read full review
cherylninaw, Leicestershire, United Kingdom 30/10/2017 Family October 2017
theres nothing negative I can think of to say about this hotel, second visit for me and my granddaughter, and I wouldn't hesitate to go back year after year, the staff are very helpful, hotel grounds... >> Read full review
mintus1232, Leeds, United Kingdom 29/10/2017 Family October 2017
Family of 4 just returned.
We had a really lovely week here. Food was lovely with lots of choice.
There was so much to keep the children entertained. The staff were friendly with our children... >> Read full review
Cornishtravels, 27/10/2017 Family October 2017
Now arrived home
Had a fantastic week stay with the wife and two younger daughters one aged 11 and one at 3. Firstly animation team were so hard working from morning to night and involved everyone right to the end of... >> Read full review
Sheri M, 25/10/2017 Family October 2017
Week in the sun ok hotel
Staff very friendly, far too loud on an evening and no air con in room so very stuffy. Wouldn't return but the noise and madness around the pool isn't our thing so maybe we are being a little unfair... >> Read full review
Autarky, Dumfries 25/10/2017 Family October 2017
A good hotel if a little dated.
This a really clean hotel which is a bit dated in terms of appearance and decor. The food is of a good standard for a 3 star + and the rating is just about right. The choice was good for adults but... >> Read full review
, 24/10/2017 Family October 2017
Very clean rooms although slightly dated. Food let this hotel down as it was average at the best. Unnecessary restrictions on alcohol with jobs worth bar Man only giving 2 drinks per person. Not... >> Read full review
Olwyn74, Newcastle upon Tyne, United Kingdom 23/10/2017 Family October 2017
Week in the sun
Let's start with a couple of negatives.
Air conditioning would make this hotel great. Also adult entertainment after child entertainment finish needs improving.
Value... >> Read full review
korchard2002, 23/10/2017 Friends getaway October 2017
Everyone at the hotel were very Friendly, couldn't do enough for you, quick and efficient. Entertainment team were fantastic, they made the days in the hotel enjoyable. Facilities were good... >> Read full review
lauramcglashan, London, United Kingdom 20/10/2017 Couples October 2017
Great hotel will be back next year
Just come back from a week at this resort with my boyfriend. The hotel was lovely / staff friendly and helpful . The bar staff wasn't as friendly but not rude I guess. Rooms were huge. Can be loud at... >> Read full review
isobel r, Invergordon, United Kingdom 19/10/2017 Couples October 2017
do not take any notice of some of the reviews from the minute you enter the hotel made to feel welcome by staff fast check in rooms are the biggest bedrooms we have ever stayed in and spotless... >> Read full review
julierisby1, London, United Kingdom 17/10/2017 Couples October 2017
Hotel too big and too many people for the facilities
Hotel is fine if you are German,Spanish or Eastern European.
Room was OK except very high up and a long way from reception and the pools.
Swam in one of the pools once as could never get a sunbed at... >> Read full review
bevyeo52, 16/10/2017 Couples October 2017
the hotel is for families so wouldn't advise if you want a relaxing holiday
the hotel is outdated, no air con, kettle or fridge in room . bed very hard and uncomfortable
entertainment very loud and... >> Read full review
ridwen, s wales uk 15/10/2017 Friends getaway May 2017
Had such a great time last May. My travelling buddy and i have just booked to return 28th May 2018. Happy days. Nothing to complain about at all, food great, entertainment great, locality great... >> Read full review
Nicola A, 15/10/2017 Couples September 2017
Get what you pay for
Booked a week all inclusive with flights for just over £500 each. Animation team were great. Got wakened every morning very early by staff trailing sunloungers around and slamming them down loud as... >> Read full review
Amber Bec M, 15/10/2017 Friends getaway October 2017
Great hotel and will be back
We got a good deal for the holiday. The hotel exceeded my expectations. The rooms are spacious and large. The restaurant has a large choice of selection of foods. I like the fact that the soft... >> Read full review
lukehammond777, 13/10/2017 Family October 2017
This is our fourth visit in the past 2years to this hotel i have highly recommend this hotel to people we have met on the island and back in the uk. The job the entertainment staff do is amazing and... >> Read full review
Paultalbot38, Lochgelly 11/10/2017 Couples October 2017
not what i though
If you dont mind being woken up every morning at 6.30 by the staff putting out sun loungers then this is place for you.
The dining room is far too small for the size of hotel and it was like a cattle... >> Read full review
Adam B, 08/10/2017 Couples September 2017
Good for a relaxed week away!
This hotel is a great hotel for a relaxed week away, with good points and bad points.
Firstly the rooms, the beds are very uncomfortable and you only get 1 pillow which is so thin. The sheets that... >> Read full review
russell s, Sheffield, United Kingdom 08/10/2017 Friends getaway September 2017
This was our 2nd visit so let's get the minor issues out no air Con .37 euros for a fan for 2 weeks or go down stairs to the shop 30 euros for 2 weeks.or go to the Chinese shop down the road 17 euros... >> Read full review
Eileen G, 07/10/2017 Family September 2017
September Sun From Belfast
So impressed with this hotel. Great access around hotel as my daughter was in a wheelchair. Reserved area around swimming pool for disabled people. Also there is a pool hoist which was a great help... >> Read full review
Lee B, 07/10/2017 Couples October 2017
Very poor 3 star hotel.
We booked this hotel because we had been to other IFA hotels in Gran Canaria and we were happy with them so assumed this hotel would be just as good.
1, this is not an 18-30 hotel as stated by... >> Read full review
philipa917, 05/10/2017 Couples September 2017
The hotel was clean and the facilities were OK, unfortunately there was entertanment going on until midnight that was incredibly loud and wasn't dulled much by closing the windows. The food was... >> Read full review
Graham S, 04/10/2017 Couples September 2017
3rd time I have visted. Love the place the food is amazing the pools and the animation team are as well. They have a british bar with the lovely daisy and sarah i will tell everyone to visit. The... >> Read full review
Chloe P, 04/10/2017 Family August 2017
Big family holiday
I traveled in a group of 10 5 x adults 5 x children and there was something for everyone here. The kids were kept busy with the entertainment in the day and the adults enjoyed the little old... >> Read full review
Foxy040, North Wales, United Kingdom 01/10/2017 Family June 2017
Above 3 star accommodation
Really late in making this review but I would like to say this hotel is lovely. It was recommended by my son and his partner who had stayed here the year before. We stayed 1st June this year until... >> Read full review
Lesley M, 01/10/2017 Couples September 2017
Fantastic stay at buenaventura
Stayed at buenaventura hotel for 9 nights from 12th-21st September with my husband & my parents. I cannot fault this hotel at all. It is a very big hotel with plenty to do in a great location. Rooms...