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Muy Bueno 5302 Opinions

Hotel Best Jacaranda

Avenida De Bruselas 4 See in the map
Rating 4 5302 Comments
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Description

El BEST JACARANDA es el destino ideal para para disfrutar al máximo de las numerosas propuestas de turismo familiar que ofrece COSTA ADEJE. Destacan las vistas a la piscina y a la avenida. Las 563 habitaciones del hotel proporcionan un agradable entorno para descansar después de una jornada llena de emociones. Para las familias con niños, el hotel está adaptado a las necesidades de los más pequeños. Se puede alternar el ejercicio en las pistas de deporte con momentos de descanso en las zonas comunes.

Equipment

  • - Dietas especiales: Si
  • - Todo incluido con bebidas con alcohol (marca propia): Si
  • - Desayuno buffet: Si
  • - Almuerzo buffet: Si
  • - Cena Buffet: Si
  • - Tenis de mesa: Si *
  • - Aeróbic: Si
  • - Tiro con arco: Si
  • - Baloncesto: Si
  • - Voleibol: Si
  • - Volley playa: Si
  • - Billar: Si
  • - Petanca: Si
  • - Tenis: Si *
  • - Dardos: Si
  • - Gimnasia acuática: Si
  • - Centro ciudad: Distancia (en metros): 500
  • - Zona de entretenimiento: Distancia (en metros): 150
  • - Campo de golf: Distancia (en metros): 4700
  • - Parada de bus/metro más cercana: Distancia (en metros): 20
  • - Playa: Distancia (en metros): 450
  • - Aeropuerto: Distancia (en metros): 18000
  • - Discoteca / Club nocturno: Si
  • - Sala de juegos: Si
  • - Sala de televisión: Si
  • - Mini club (Niños): Si
  • - Área de juegos: Si
  • - Tumbonas: Si
  • - Sombrillas: Si
  • - para adultos: Si
  • - Animación para niños: Si
  • - Baño: Si
  • - Acceso a internet: Pago del servicio directamente en el lugar: No
  • - Minibar: Si
  • - Ducha: Si
  • - Caja fuerte: Si
  • - Balcón: Si
  • - Terraza: Si
  • - Wi-fi: Pago del servicio directamente en el lugar: No
  • - Cuna bajo petición: Pago del servicio directamente en el lugar: No
  • - Camas supletorias bajo petición: Pago del servicio directamente en el lugar: No
  • - Superficie habitación (m²): 20
  • - Número de dormitorios: 1
  • - Secador: Si
  • - Teléfono de línea directa: Si
  • - Televisión: Si
  • - Radio: Si
  • - Tienda: Si
  • - Terraza: Si
  • - Cobertura teléfonos móviles: Si
  • - Internet por cable: Pago del servicio directamente en el lugar: No
  • - Servicio de lavandería: Si *
  • - Espacio para bicicletas: Si
  • - Alquiler de bicicletas: Si *
  • - Caja fuerte: Si *
  • - Terraza Solarium: Si
  • - Gimnasio: Si
  • - Alquiler de coches: Si *
  • - Personal multilingüe: Si
  • - Wi-fi: Pago del servicio directamente en el lugar: No
  • - Ascensor: Si
  • - Stand de prensa: Si
  • - NO Se admiten animales +5kg: Pago del servicio directamente en el lugar: No
  • - NO Se admiten animales -5kg: Pago del servicio directamente en el lugar: No
  • - SI Garaje: Pago del servicio directamente en el lugar: Si *
  • - NO Aparcamiento: Pago del servicio directamente en el lugar: No
  • - American Express: Si
  • - EC: Si
  • - Diners Club: Si
  • - MasterCard: Si
  • - Visa: Si
  • - 1: 1 , Distancia (en metros): 700
  • - 2: 2 , Distancia (en metros): 1100
  • - 3: 3 , Distancia (en metros): 1900
  • - 4: 4 , Distancia (en metros): 500
  • - Peluquería: Si
  • - Sauna: Si
  • - Bar: Si
  • - Restaurante: Si , 1
  • - Trona: Si
  • - Snack / Bar junto piscina: Si
  • - Cocina en vivo: Si
  • - Cafetería: Si
  • - Piscina: Si
  • - Baño: Si
  • - Ducha: Si
  • - Sala de juegos: Si
  • - Hoteles de playa: Si
  • - Con actividades deportivas: Si
  • - Hoteles para familias: Si
  • - Internet: Si
  • - Adaptado a movilidad reducida: Si
  • - Restaurante: Si
  • - Spa: Si
  • - Parking: Si
  • - Televisión: Si
  • - Gimnasio: Si
  • - Aire acondicionado: Si
  • - Año de construcción: 1997
  • - Año de última reforma: 2014
  • - Número de pisos (edificio principal): 9
  • - Número total de habitaciones: 563

* Pay the service directly to the establishment.


At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com

Map

TripAdvisor Ratings

TripAdvisor Ratings 4
Based on 5302 reviews
Cleanliness 4 Cleanliness
Location 4 Location
Rooms 4 Rooms
Service 4 Service
Sleep Quality 4 Sleep Quality
Value 4 Value
,
21/05/2019
TripAdvisor Ratings 5
Family May 2019

Amazing Family Holiday

Just returned from a fabulous week at the Best Jacaranda with my husband and 2 daughters (20 and 24). The hotel was lovely - clean, neat and the food was very good - something for everyone. Even...
>> Read full review

, Nottingham, United Kingdom
19/05/2019
TripAdvisor Ratings 5
Family May 2019

Lovely hotel

Lovely hotel and friendly staff. Room was clean, with plenty of room. We were on floor 6 overlooking the pools. The restaurant had a good choice of food every evening and at breakfast, plenty of...
>> Read full review

, Plymouth, United Kingdom
19/05/2019
TripAdvisor Ratings 5
Couples May 2019

Fabulous Trip

We have just returned from a week’s all inclusive at this wonderful hotel. We were on the 8th floor in block B with an amazing view. Food was great with a wide choice for every meal. Special themed...
>> Read full review

, Rushden, United Kingdom
18/05/2019
TripAdvisor Ratings 2
Couples May 2019

Not a great experience

We stayed at the hotel for a week, I booked a week away for my partners 38th birthday so the trip was to be a special getaway. On our arrival to the hotel I just remember thinking how huge it was and...
>> Read full review

, walsall
18/05/2019
TripAdvisor Ratings 5
Couples April 2019

Looked good and was good

Visited the Best Jacaranda 26th April - May 5th transfer was good only 30 mins on arrival a lovely welcoming reception staff throughout the hotel are amazing checked in very quick and easy and soon...
>> Read full review

, Wigan England
18/05/2019
TripAdvisor Ratings 4
Couples May 2019

11 day trip

Lovely hotel well appointed 600 rooms no shortage of sunbeds or parasols huge rooftop sunbathing area with pool and bar. Food was very nice and geared to a multi European clientel many Italians...
>> Read full review

, Sheffield, United Kingdom
14/05/2019
TripAdvisor Ratings 5
Couples May 2019

lovely hotel

hotel is very large and spotlessly clean rooms are big and a tea/coffee making facilities supplied in room. cleaned to a high standard every day. we only stayed bed and breakfast and found that to be...
>> Read full review

, Wiltshire, United Kingdom
13/05/2019
TripAdvisor Ratings 3
Family April 2019

Good hotel but somewhat let down

Initially pleasantly surprised. Had adjoining rooms which was great. The rooms were clean and the beds were big and so comfortable. Cleaner made the rooms up each day and bedding changed once...
>> Read full review

, Bradford, United Kingdom
12/05/2019
TripAdvisor Ratings 3
Couples May 2019

Nice but it’s changed and not for the better

I came here with 12 of my friends in October 2017 and couldn’t fault the hotel. Clean, great staff, lots of food choice etc. Decided to return with the hubby and we are on our second to last day...
>> Read full review

, Dublin, Ireland
10/05/2019
TripAdvisor Ratings 5
Family May 2019

Amazing hotel service ,Best staff

Great for families, staff at the restaurant is extra nice , rooms are up to standards, everything needed for an amazing holiday . Swimming pools are warm , massages on the side of the pool, photo...
>> Read full review

,
08/05/2019
TripAdvisor Ratings 5
Friends getaway May 2019

Lovely week in Tenerife

Great hotel with many pools in a good location. Animation is just amazing! A pretty huge buffet with a lot of choices. Nice and helpful staff. Big beds which are very comfortable. For sure I will...
>> Read full review

, Edinburgh
07/05/2019
TripAdvisor Ratings 4
Family May 2019

Lovely place to stay.

lovely hotel, clean rooms, plenty of sun beds, staff very helpful. Stayed for 7 nights half board.. although there was lots of choice and the presentation was nice the food was not great. We ended...
>> Read full review

,
03/05/2019
TripAdvisor Ratings 5
Couples March 2019

First time to tenerife

My wife booked us up to tenerife for a week first time ever for us both we stayed here at jacaranda wow we was amazed how big an nice the hotel was when we arrived every thing was great all staff was...
>> Read full review

,
30/04/2019
TripAdvisor Ratings 4
Family April 2019

Nice place to stay

I do recommend Best Jacaranda as it.s a nice place to stay ,good food , daily cleaned ,welcoming ,really close to many shops ,restaurants, souvenirs shops and a few minutes away from the sea and only...
>> Read full review

,
30/04/2019
TripAdvisor Ratings 5
Family April 2019

Amazing week!

Been here for a week and couldn’t enjoy myself more. We loved the entertainment team and my little sister had a lot of fun in mini club. The food was great and the rooms very clean. All the staff...
>> Read full review

, Stoke-on-Trent, United Kingdom
29/04/2019
TripAdvisor Ratings 4
Family April 2019

Enjoyable week in Tenerife

We went with our daughter, son in law and their 5 year old.Not the sort of hotel we would choose for just ourselves but it was a good family hotel. Asked for rooms next door and on high floor. We...
>> Read full review

, London, United Kingdom
27/04/2019
TripAdvisor Ratings 4
Family April 2019

Great stay! Great food! Great staff!

So, fantastic week away enjoying Tenerife! Everything about the experience was really nice and the food and service was absolutely 4*. What I would say is that the hotel itself including the rooms...
>> Read full review

, United Kingdom
27/04/2019
TripAdvisor Ratings 5
Family April 2019

Best Holidays

Hotel very well situated, beach, restaurants and shops close by. Food very varied and well prepared. Lots of activities during the day for all adults and children, special thanks to the carlos from...
>> Read full review

, Penarth
27/04/2019
TripAdvisor Ratings 5
Family April 2019

Excellent holiday

We have just returned from a superb 10 day holiday. Wonderful hotel, comfortable beds, food great, Wok was superb, wish I'd tried it earlier! The staff were very friendly and helpful.The hotel is...
>> Read full review

,
24/04/2019
TripAdvisor Ratings 1
Family December 2018

Horrible management attitude

 · Rooms are old and worn off. The biggest disappointment are cockroaches, they are everywhere, in bed , rooms , walls , they have massive cockroache problem. Management (not reception staff, girls...
>> Read full review

,
24/04/2019
TripAdvisor Ratings 1
Family April 2019

Not a 4* hotel

We are currently staying in this hotel. We have another 6 nights left in this hotel. We cannot wait to go home. It is dreadful, the food is terrible. We are not eating in this hotel anymore. This...
>> Read full review

, Glasgow, United Kingdom
24/04/2019
TripAdvisor Ratings 5
Family March 2019

Daughter’s 21 st present

Thanks so much to Diana my daughter and her boyfriend had an amazing stay , everything we requested , flowers cava card etc was organised and the hotel provided balloons etc . They loved their stay...
>> Read full review

,
20/04/2019
TripAdvisor Ratings 1
Family April 2019

Very disappointed

Don’t come to this hotel if you have children. Kids are not aloud in the swimming pools with floats as they are considered dangerous . My daughter had a rubber ring to float around the pool in and...
>> Read full review

, Treorchy, United Kingdom
20/04/2019
TripAdvisor Ratings 5
Couples March 2019

Last minute birthday break

Nice clean hotel ,plenty of options at meal times left a bottle of champagne in room on day of my birthday, would recommend and will definitely will be returning, this year staff very helpful room...
>> Read full review

, Sunderland, United Kingdom
18/04/2019
TripAdvisor Ratings 4
Family April 2019

Perfect for families

We have returned from a week at this hotel, 2 adults and 2 children 8 & 12. We loved this hotel, plently to do and lots of pools to choose from. There was plently of food to choose from so even the...
>> Read full review

, Gloucestershire
17/04/2019
TripAdvisor Ratings 4
Family April 2019

Best Jacaranda- Second Visit and did not disappoint :)

Great family hotel and we had a fantastic time again. RECEPTION can be very busy and so be prepared to queue. ROOMS were clean with a small fridge, kettle and free safe. POOLS were busy, one...
>> Read full review

,
16/04/2019
TripAdvisor Ratings 1
Family April 2019

Basement room next to children’s area

We arrived at 7pm and it took an hour to check in. Our four passports were scanned at least five times. Eventually we were taken to our room. A basement area was large and well furnished but next to...
>> Read full review

, Dublin, Ireland
13/04/2019
TripAdvisor Ratings 4
Couples March 2019

Good Hotel

Great big hotel. Loved the pool area. Pools on the bottom level and the 5th level so plenty of space. 5 minutes walk to the beach with all the shops bars and restaurants in between. Rooms are nice...
>> Read full review

, Carlisle, United Kingdom
13/04/2019
TripAdvisor Ratings 5
Family April 2019

brilliant jacaranda

just got back from this hotel, travelled with my wife and granddaughter (9 years old). check in was very good. As we were all inclusive the restaurant was closed when we arrived. we were provided...
>> Read full review

, Kent
12/04/2019
TripAdvisor Ratings 5
Family April 2019

Exceeded Expectations

A huge hotel situated near shops bars restaurants and the beach at Fañabe. The rooms are spotless, gardens well tended and the pool areas lovely. If it’s too lively & noisy with activities at the...
>> Read full review

,
10/04/2019
TripAdvisor Ratings 5
Family April 2019

Amazing place!!!

Amazing place to stay loved all! Just comeback from last dec 2018 , even now is better, new staff there and I wanna thank you to Rafa and Gosia ! They do entertainment every hour! Definitely I’ll...
>> Read full review

,
07/04/2019
TripAdvisor Ratings 4
Couples April 2019

Good value for money

Just returned from a week at the hotel. The first thing you notice as you arrive is that the hotel is quite old fashioned in decor and could do with a referb. That said the hotel is absolutely...
>> Read full review

, Liverpool, United Kingdom
07/04/2019
TripAdvisor Ratings 3
Couples April 2019

Lots of good things about this hotel but major areas for improvement

We have just returned from a weeks stay at this hotel and we were impressed by the friendly staff. However things did not get off to a good start due to the chaotic registration process which seemed...
>> Read full review

,
06/04/2019
TripAdvisor Ratings 2
Couples March 2019

Adapted bathroom unsuitable and unsafe for a disabled person

We requested an adapted room for my disabled husband and having previously stayed many times at the Best Tenerife at Playa de las Americas where such rooms are purposely adapted and well appointed...
>> Read full review

, Nottinghamshire, United Kingdom
31/03/2019
TripAdvisor Ratings 5
Couples March 2019

Laura

Got back today from a weeks stay at this hotel. I can’t recommend this hotel enough! The friendly staff, poolside, location and the FOOD so much choice for even the fussiest of eaters. Lovely touch...
>> Read full review

, Bradford, United Kingdom
31/03/2019
TripAdvisor Ratings 5
Couples March 2019

Amazing

What a fantastic Hotel the staff are so helpful and friendly. There are 6 pools if you want to relax. The room's are a great size the bathroom could of done with updating. Great night's sleep so...
>> Read full review

, Glasgow
28/03/2019
TripAdvisor Ratings 5
Couples March 2019

The hotel name says it all

We booked our normal hotel in Tenerife to be told there was an over booking so they put us in the BEST jacaranda we were upset until we saw it the hotel is stunning and all staff are friendly and...
>> Read full review

,
27/03/2019
TripAdvisor Ratings 4
Solo travel March 2019

March 2019

First impression was I wouldn't be able to find my way round the hotel however after a day or so I was fine the room was very good with a poolside view everyhere was spotless and the staff were very...
>> Read full review

,
23/03/2019
TripAdvisor Ratings 5
Couples March 2019

Very pleased

We were very pleased with the Best Jacaranda. Arriving there in the early hours of the morning, the staff who greeted us said they knew we'd be tired and hungry so they'd got some food ready for us...
>> Read full review

, Chichester
23/03/2019
TripAdvisor Ratings 5
Couples March 2019

Hotel review

This was our 3rd visit to Best Jacaranda and we will certainly be going again. Pools for kids - quieter areas with own pools for a more relaxed time as well. Great food in the restaurant. Service...
>> Read full review

,
23/03/2019
TripAdvisor Ratings 1
February 2019

A nightmare

Terrible tatty. Hotel serving terrible food served by terrible untrained staff. The building needs major maintenance, the staff need proper training. All inclusive is a large canteen serving food...
>> Read full review

,
21/03/2019
TripAdvisor Ratings 5
Family March 2019

Fabulous stay at jacaranda

We booked a 4 night stay here and had a really lovely time. The hotel has a lovely feel about it and we felt very safe as a family. The design of the hotel is great as you are sheltered from any wind...
>> Read full review

, Leeds, United Kingdom
20/03/2019
TripAdvisor Ratings 4
Family March 2019

Just what we needed

So I’m writing this review mid trip and so far so good - well apart from the first day. I’m visiting with my mother who has mobility issues I had requested a room near a lift (mobility scooter to...
>> Read full review

, Derby, United Kingdom
19/03/2019
TripAdvisor Ratings 3
Couples March 2019

Food stops this getting a higher score

Visited this hotel in march, on arrival the hotel looks great, easy check in and staff that spoke brilliant English. We stayed here for 5 nights on a all inclusive stay, I would like to say that the...
>> Read full review

, London, United Kingdom
16/03/2019
TripAdvisor Ratings 2
Couples March 2019

Babymoon with 0 promises kept!

We wrote to this hotel ahead of time explaining that we were a babymooning couple and that I was 23 weeks pregnant. We received an email response saying our stay would be made extra special and this...
>> Read full review

, Playa Blanca, Spain
15/03/2019
TripAdvisor Ratings 5
Couples March 2019

Fantastic vacations

We spent our anniversary in Best Jacaranda. We enjoyed it a lot. The hotel is beautiful clean and huge. The staff are very friendly and helpful. We joined activities organised by animatition team and...
>> Read full review

, Yarm, United Kingdom
14/03/2019
TripAdvisor Ratings 3
Couples March 2019

Our first venture into all inclusive holiday.

To be truthful, felt a little disappointed with the "All inclusive package " hotel facilities were good and very clean, cleaning teams working in all pool areas at the end of each day, bar staff and...
>> Read full review

, Dumfries and Galloway, United Kingdom
11/03/2019
TripAdvisor Ratings 5
Family October 2018

That good we booked again

Excellent value for money, Fantastic location close to great bars and eating places, rooms are very basic but clean and all inclusive food was excellent although local places are that cheap and good...
>> Read full review

,
11/03/2019
TripAdvisor Ratings 5
Family March 2019

Fantastic hotel for family Holidays

It is our 3rd visit here and after this Holidays we are sure that we Will come back! Entertainment team made our holidays special. I would like to mention Rafa who was speccialy nice to our family...
>> Read full review

,
10/03/2019
TripAdvisor Ratings 5
Family March 2019

Really enjoyed my time here

I came here with my family, had a really good time. The animation team made time for everyone. More than enough place in our rooms. Food was good. People working are friendly. This was already our...
>> Read full review

,
05/03/2019
TripAdvisor Ratings 5
Couples March 2019

Jacaranda costa adeje

Deserves 5*... Very clean Hotels staff all friendly Food good variety and lovely Entertainment good All in all enjoyed every minute of it and would definately reccommend Only 1 issue and it was the...
>> Read full review

, london
05/03/2019
TripAdvisor Ratings 4
Couples February 2019

Birthday treat

My daughter booked the hotel as a treat for my 74th birthday.Its a very big hotel and its very busy.Check in was great as we were the only people to check in this hotel from the transfer coach.we...
>> Read full review

, Southend-on-Sea, United Kingdom
04/03/2019
TripAdvisor Ratings 3
Family February 2019

Maraca day feb 2019

Rooms clean and tidy restaurant food was lukewarm at best. Curtains to balcony were filthy. The resort itself was very presentable but turning the balcony light off at 23.30 I found unacceptable and...
>> Read full review

, Rusko, Finland
28/02/2019
TripAdvisor Ratings 3
Family February 2019

Not a four star hotel, more like two or three stars

Hotel needs a facelift. Everything in the room is a bit ware out and old. We had a familyroom on the 7th floor with the pool view. Several nice pools, only one was heated and that was too small...
>> Read full review

, stafford
28/02/2019
TripAdvisor Ratings 3
Couples November 2018

November Visit

Very good location, ideal for short walk to the beach area where there are many bars and restaurants. Good size "refurbished " room. they mean "makeover", loose metal floor strip, kept lifting, not...
>> Read full review

, Glasgow, United Kingdom
27/02/2019
TripAdvisor Ratings 5
Couples February 2019

Wonderful

Came back to the Jacaranda for my birthday. Check in was great, Kirill was excellent, despite being very busy. Our room was excellent, we upgraded to a junior suite. Deanna had arranged a bottle...
>> Read full review

, essex
21/02/2019
TripAdvisor Ratings 4
Family January 2019

Great holiday.....

Read some mixed reviews before we arrived but we found the hotel to be better than expected. Rooms cleaned daily and all staff very friendly and helpful. We upgraded to a suite as we needed a...
>> Read full review

,
19/02/2019
TripAdvisor Ratings 1
Family February 2019

Silvia reception staff is appalling

I am currently in This hotel waiting to check in first 11am which I understand is my problem for coming early however travelling with a six month old at 2pm I went to check in desk greeted by Silvia...
>> Read full review

,
16/02/2019
TripAdvisor Ratings 5
Friends getaway February 2019

Fantastic animation team!

Really enjoyed my stay at this hotel! There are lots of pools to choose from and a great variety in the hotel restaurant. The rooms are big and clean and the entertainment during the day and at night...
>> Read full review

,
16/02/2019
TripAdvisor Ratings 4
Family February 2019

Family holiday

Hotel facilities very good. There was a good selection of food and drinks included in our all inclusive package. The mini club for kids was very good and they had a mini disco for kids every night...
>> Read full review

, fenland
15/02/2019
TripAdvisor Ratings 3
Couples February 2019

Not the best, but not the worse,

We have just returned from the Jacaranda Hotel with mixed views. The room, overlooked the road which was noisy day and night, at times it sounded like we had a party of people on our balcony. The...
>> Read full review

, Church Gresley, United Kingdom
13/02/2019
TripAdvisor Ratings 5
Family February 2019

Absolutely amazing

We booked a week in this amazing hotel for a family of 11 and from day one we haven’t been dissapointed. The hotel is big, bright, spacious and has amazing views from all around. Even though we...
>> Read full review

,
12/02/2019
TripAdvisor Ratings 4
Family February 2019

Winter sun

Lovely hotel. Friendly and helpful staff. Room was fine. Our girls (6 and 4 enjoyed the Kids club). Close enough to the beach and also close to a good playpark. I would recommend to anyone with a...
>> Read full review

, March, United Kingdom
10/02/2019
TripAdvisor Ratings 5
Couples February 2019

Jacaranda hotel

Just returned from a weeks holiday here our second stay here and we were not disappointed lovely hotel everywhere so clean friendly staff will stay here again close to the beach shops and some nice...
>> Read full review

,
09/02/2019
TripAdvisor Ratings 1
Family February 2019

Worst service ever

This is definitely not a 4 star hotel!!! The hotel is still living in the 1980’s. I don’t think it ever been renovated since it was built. The reception staff are so rude and very un helpful. I...
>> Read full review

, Greater London, United Kingdom
08/02/2019
TripAdvisor Ratings 5
Family July 2018

Family Holiday

My kind de and I have twice now and I have to say we love the hotel, atmosphere and staff are so friendly. The choice of food is insane and each night is a different theme so there is something for...
>> Read full review

,
05/02/2019
TripAdvisor Ratings 5
Family February 2019

Family holiday

This was the first time in this hotel with our kids we been here for a week, food was very good, good location and for the kids mini club was really good for my 2 kids age 10 and 7 had an amazing...
>> Read full review

, Washington, United Kingdom
05/02/2019
TripAdvisor Ratings 4
Couples January 2019

Warm food only but great place

My wife and I have recently arrived back from a week here. It was a great place and the staff were very helpful and freindly. Our only criticsim was the temperature the hot food was served at. Luke...
>> Read full review

,
04/02/2019
TripAdvisor Ratings 4
Couples January 2019

Holiday

Stayed at hotel in January, staff very helpful, room ok, stayed on top floor (985) has had a refit, plenty of wardrobe space but not 1 draw anywhere. Free safe ( great) and can hire beach towels £10...
>> Read full review

, Essex, United Kingdom
04/02/2019
TripAdvisor Ratings 2
Couples January 2019

Disappointing

Stayed here for 4 night 28/01/18 we stayed bed & breakfast, location good, hotel clean , most of the staff friendly but bathroom needs updating bath panel was grim & toilet seat need replacing...
>> Read full review

, Shoeburyness, United Kingdom
04/02/2019
TripAdvisor Ratings 3
Couples January 2019

Disapointing 12 days

Hotel was clean and staff helpful. Free safe and good free wi-fi. Breakfast was disappointing as the cooked breakfast was always cold. Paid extra for a room with a pool view but the height of the...
>> Read full review

, Cumbria, United Kingdom
29/01/2019
TripAdvisor Ratings 4
Couples January 2019

Very good

Stayed here 10 days in jan , very big hotel , food excellent, large dining room easy to forget where your table is , put jacket on chair , easier to spot, would advise going early for meals , bit of...
>> Read full review

, Rushden, United Kingdom
28/01/2019
TripAdvisor Ratings 3
Family January 2019

Family Holiday January 2019

Hotel is very large and can be difficult to find your way around. lots of dead ends and lift access is poor. However, everything you could need is here, as long as you don't mind a few crowds...
>> Read full review

,
26/01/2019
TripAdvisor Ratings 5
Couples January 2019

Top Hotel

One full week in this hotel 5 minutes walk to the beach Big and clean room Good choice at the buffet 7 pools gym tennis and basketball court Animation team is Super!! Games and good fun around pools...
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, Seville, Spain
24/01/2019
TripAdvisor Ratings 4
Family January 2019

Lovely hotel

I stayed one week in this hotel with my two daughters and it was great. Its a perfect hotel for families The Staff was very friendly and helpfully. Entertainment team was great, Sarah was really...
>> Read full review

,
22/01/2019
TripAdvisor Ratings 3
Family January 2019

Great destination, Jet2 were VERY good

We stayed 11-18th Jan, family of 4. Our toddler is 2 and was given a bed, after a quick call to reception a cot bed was brought up immediately. Bathroom drainage not great and drains gurgle in the...
>> Read full review

, St Ives, United Kingdom
21/01/2019
TripAdvisor Ratings 3
Couples January 2019

Some miserable staff, and cold food.

Stayed at this hotel with my husband from the 7th-17th of January. Positives were the hotel is nice and not to far from the town, promenade and beach. Rooms were kept clean and the cleaners were...
>> Read full review

, Liverpool, United Kingdom
20/01/2019
TripAdvisor Ratings 5
Couples December 2018

LOVELY HOTEL.

We loved our stay at the Best. Excellent atmosphere and lovely rooms. Quality food and drinks and all staff work very hard. We did have trouble with our bathroom but reception staff resolved issue...
>> Read full review

,
20/01/2019
TripAdvisor Ratings 4
Couples January 2019

Lovely short break but could be made even better

Stayed here.from 15/19th January for a short winter break. Overall we were very pleased with the hotel and staff and would recommend it to anyone, comfortable rooms very clean throughout very good...
>> Read full review

,
18/01/2019
TripAdvisor Ratings 3
Family January 2019

Average age 70+

Stayed at the hotel 11-18th January. Positives. Cleaners did a really good job every day. Bar and restaurant staff friendly and always want to help. Good choice of food especially if you like...
>> Read full review

, UK
17/01/2019
TripAdvisor Ratings 1
Family January 2019

Disappointing response to booking enquiry

I was recently interested in booking a summer holiday at this hotel. Due to my daughter's medical condition I contacted the hotel to advise and check that they would be able to make minor adjustments...
>> Read full review

, Dunfermline, United Kingdom
17/01/2019
TripAdvisor Ratings 4
Couples December 2018

james fife

4star rating just rooms basic needs to be brighter dull.food was second to none.entertainment passible bar service very poorover all was good hotels needs a bit tlc sorry no can dot the hotels needs...
>> Read full review

,
17/01/2019
TripAdvisor Ratings 5
Family January 2019

Visit of Best Jacaranda in January 2019

Sport animation is good and professional. We stayed in other hotel, but often visited Best Jacaranda for sport tournaments. Meal is like much as in other hotels, we didn't notice some...
>> Read full review

,
14/01/2019
TripAdvisor Ratings 3
Family January 2019

Not quite 4 star

Have just come home from a weeks stay at the Jacaranda. I thought I would give the positives and negatives of our holiday Positives Hotel kept lovely and clean Bedrooms were a good size and maid...
>> Read full review

, Sunderland, United Kingdom
13/01/2019
TripAdvisor Ratings 3
Family December 2018

New year

Stayed 30th Dec-6th Jan. I did not feel this hotel was 4* quality. Sunbeds are reserved from the early hours. Food is repetitive apart from show cooking stations. We were half board and given a paper...
>> Read full review

, West Midlands, United Kingdom
13/01/2019
TripAdvisor Ratings 3
January 2019

dissapointing stay

Have just returned from this hotel, went as a couple, and felt it did not live up to its 4* status.I'll start with the positives, room and food were ok, but didnt expect paper cups and to be told tea...
>> Read full review

, formby
10/01/2019
TripAdvisor Ratings 4
Family December 2018

Great stay, lovely staff

Stayed here over the xmas/new year holidays. Staff good, particularly restaurant & cleaners, very friendly. 1 pool heated which is defo needed as the others were very cold despite the great weather...
>> Read full review

,
10/01/2019
TripAdvisor Ratings 5
Family January 2019

Winter sun

The hotel facilities are good with lots on every day David and Iago the hotel entermaniant was very good for the kids. Pool games and activities around pool and the kids club in the evening was very...
>> Read full review

,
08/01/2019
TripAdvisor Ratings 1
Couples January 2019

Worst hotel in Tenerife by far!!!!

Currently stopping in the Best Jacoranda Hotel and I have never felt so belittled as much as the staff (especially restaurant) in my life in any any country around the world! I actually got shouted...
>> Read full review

, Catterick, United Kingdom
06/01/2019
TripAdvisor Ratings 4
Family December 2018

New Year Trip

On arrival the check in took about 10 minutes and we were then able to go to our room. We were pleased to find our room was on the top floor facing the pool and had a lovely sea view. The room was...
>> Read full review

, High Wycombe, United Kingdom
05/01/2019
TripAdvisor Ratings 4
Family December 2018

Best Jacaranda

So it started badly as we were victims of the Gatwick drone and eventually arrived 3 days late and had to travel to Manchester to get a flight. We kept in touch with the hotel who were prompt in...
>> Read full review

, Stirling, United Kingdom
05/01/2019
TripAdvisor Ratings 4
Family January 2019

Lovely NewYear Holiday

We’ve just returned after a 7 night stay on a room and breakfast basis. We arrived on 28th December; room not ready but very friendly reception staff offered a voucher for a free drink until room...
>> Read full review

, Whickham, United Kingdom
03/01/2019
TripAdvisor Ratings 4
Couples January 2019

NYE holiday in the sun !

Stayed for a week over the New Year (2019). Great hotel, good food and drink. Not too expensive for bar food and drink. Descent pools and daytime activities. Good gym too. Meals were superb, lots...
>> Read full review

, Playa de Fanabe, Spain
01/01/2019
TripAdvisor Ratings 5
Family January 2019

New years vacation at Best Hotel Jacaranda Tenerife

Here again since last week to celebrate New Year (I was here too with Valentine). Everything has even got better than it allready was, amazing they still managed to improve wat was for me allready...
>> Read full review

, Doncaster, United Kingdom
01/01/2019
TripAdvisor Ratings 1
Couples October 2018

Do not stay here

The bed sheets and towels were dirty on arrival, when put towels in the bath to be changed, were hung up dirty again. Bed sheets weren’t changed despite clearly being dirty. There is no room service...
>> Read full review

,
30/12/2018
TripAdvisor Ratings 5
Family December 2018

Week holiday

Week holiday in Tenerife. Best Jacaranda, Hotel 4*, good quality, nice room. Good restaurant. Lots of pools. Super animation staff, guys are very friendly!! Everynight minidisco anddifferent show at...
>> Read full review

, Saltburn-by-the-Sea, United Kingdom
30/12/2018
TripAdvisor Ratings 1
Family December 2018

All inclusive is rubbish

Paid for all inclusive, you’re allowed about 10 drinks off the menu without paying extra for the others. I asked for a bottle of water at reception as I was feeling unwell and was told I had to wait...
>> Read full review

,
29/12/2018
TripAdvisor Ratings 5
Family December 2018

BEST VACATION

Hotel is very goodlooking and in a great location! Nice room with views and buffet at restaurant was very good! Pools downstairs and upstairs!! Entertainers are super nice and make you have fun all...
>> Read full review

,
26/12/2018
TripAdvisor Ratings 5
Family December 2018

Winter break away

First time in this hotel with my family from Manchester highly recommended for all types Food n hotel spot on pool area super n entertainment for kids is super great team work ex time come back...
>> Read full review

, Biddulph, United Kingdom
25/12/2018
TripAdvisor Ratings 5
Family December 2018

Christmas holiday

Excellent animacion team and as this was our first time in this hotel. The accomodation and food were outstanding. A great place to relax. We will definately return to this hotel . The staff were...
>> Read full review

, Glasgow
20/12/2018
TripAdvisor Ratings 3
Couples November 2018

Unconvinced

Stayed here from 24th November for 1 week on half board basis On arrival we had 4 couples in front of us to check in There were 3 people checking guests in but one of those was trying to deal with a...
>> Read full review

,
19/12/2018
TripAdvisor Ratings 5
Family December 2018

A great hotel with a great service

We booked the hotel trough the travel agency. We have a 9 years old daughter so we looked for a kids friendly place. They recommended this hotel. I have to tell you it’s not only kids friendly, but...
>> Read full review

, Wakefield, United Kingdom
18/12/2018
TripAdvisor Ratings 4
Couples December 2018

Good hotel in good location

We had a room in block E room 352, a bit difficult to find at first as the place is so big but got there in the end. Food was good but again some of it was lukewarm so we used the microwave to warm...
>> Read full review

, Newcastle upon Tyne, United Kingdom
17/12/2018
TripAdvisor Ratings 3
Family December 2018

Unhappy ending to a nice trip !!!!!

Was having a lovely holiday until the last day when left our belongings on sun loungers 4 towels kids shorts & bikinis mans tshirt and a blanket to sunbathe on all disappeared ????? To be told...
>> Read full review

, Barnsley, United Kingdom
11/12/2018
TripAdvisor Ratings 2
Family November 2018

Very Standard Holiday

The room we had was rather tired and needed work especially the bathroom that had mould all down the bath seal etc. The food in the restaurant was very standard and nothing for the kids unless they...
>> Read full review

, Doncaster, United Kingdom
08/12/2018
TripAdvisor Ratings 5
Solo travel November 2018

Excellent hotel

Visited this hotel on my own from 14th - 28th November and I wasn't disappointed. Quick check in and I had been allocated a superior room on top level of the hotel - Room A703 which overlooked the...
>> Read full review

,
07/12/2018
TripAdvisor Ratings 5
Couples December 2018

Winter Holiday

First time in this hotel. Swiming pool area good but sun on only half of the area all day. Entertainment team excellent plenty of games all day.. Room spacious but we were overlooking a car park. The...
>> Read full review

,
07/12/2018
TripAdvisor Ratings 5
Family December 2018

Family holiday

Great hotel for all age ranges! Came to hotel with our 6 year old daughter for 1 week! no faults with all aspects of hotel and will definitely be returning 👍 Area also very close to beach...
>> Read full review

, London, United Kingdom
06/12/2018
TripAdvisor Ratings 3
Friends getaway November 2018

Good location

Large hotel in a good location, close to everything. I'm disappointed with the room. Whilst large and clean we were on the ground floor and never got the sun. This made the room cold and dark. Felt...
>> Read full review

,
05/12/2018
TripAdvisor Ratings 5
Family December 2018

Lovely place to stay

We cannot understand why this hotel is not getting the very best reviews This is our second stay Staff are excellent Food is very good excellent selection and cannot understand other comments...
>> Read full review

, Worthing, United Kingdom
05/12/2018
TripAdvisor Ratings 3
Friends getaway November 2018

Nice Hotel but -

This hotel has so much going for it - Wonderfully helpful and attentive staff and spotlessly clean. However there are a few things that let it down - although the food is varied and plentiful it is...
>> Read full review

,
30/11/2018
TripAdvisor Ratings 4
Couples November 2018

Best Jacaranda

We had winter holiday and stayed here. Very pleasant and staff always helpful. Good choice of food every night and different dinner themes. Breakfast lovely too. We stayed all inclusive. Couldn't...
>> Read full review

, London, United Kingdom
30/11/2018
TripAdvisor Ratings 2
Couples November 2018

Couples anniversary visit

Firstly, if I may say the facilities in the hotel are great. The room was clean, spacious, and the food was excellent. We had an issue when arriving, as we had been provided with two single beds. We...
>> Read full review

,
29/11/2018
TripAdvisor Ratings 5
Family November 2018

November 1 week stay

Hassle free and fast check-in,impressed with the room it's spacious and clean. Big variety at breakfast. Plenty to do around the pool with an mazing animation team that are activity involved with...
>> Read full review

,
26/11/2018
TripAdvisor Ratings 5
Family November 2018

Family of 3 from manchester

Hotel was perfect for us, everything easily accessable. Food was great breakfast dinner and tea, selection was really good. Nice warm pool for the kids, our little girl wasnt out of it all week. Also...
>> Read full review

, West Midlands, United Kingdom
25/11/2018
TripAdvisor Ratings 4
Family November 2018

Family Holiday

Visited this hotel for a week from the 16th November with my family including my elderly parents. We were quite apprehensive as there are some very negative comments about this hotel, however, I can...
>> Read full review

, Cheltenham, United Kingdom
23/11/2018
TripAdvisor Ratings 5
November 2018

Large hotel with friendly staff and ideally situated in our favourite area of Tenerife

We spent a week, half board, in this hotel, it is big but well organised. We were possibly in the minority with regard to English speaking as there were many Italian, Swedish, German, Asian etc but...
>> Read full review

,
23/11/2018
TripAdvisor Ratings 5
Family November 2018

Family holiday Liverpool ti Tenerife

My first time with 7 of my family. I'd just like to say from the minute I've got here the food has been great. But the star of this hotel has to be the hotel entertainment team absolutely first class...
>> Read full review

, Merthyr Tydfil County, United Kingdom
20/11/2018
TripAdvisor Ratings 3
Couples November 2018

3 Star at best

Whilst my wife and I had an enjoyable holiday but we feel that this hotel is a 3 star at best. There were some things we enjoyed in the hotel but the negative aspects outweighed the...
>> Read full review

, Rainford, United Kingdom
19/11/2018
TripAdvisor Ratings 5
Couples November 2018

Fantastic hotel

This hotel is spacious, clean , decorated nicely, this hotel provides good quality food , loads of choice for everyone, maid service excellent, staff friendly all over the hotel, very helpful. Best...
>> Read full review

,
18/11/2018
TripAdvisor Ratings 5
Couples November 2018

Lovely hotel

Me and my partner are currently here lives up to expectations lovely hotel very big and only downside is no bloody ironing board lol but apart from that great location fab entertainment and a extra...
>> Read full review

,
18/11/2018
TripAdvisor Ratings 5
Family November 2018

Absolutly best vacation

I realy like the hotel, the food, the bars, the pools, the resturant, the hotel is very cleany, the international entretainer team is absolutly amazing, davide TOM and iago GERRY they are very...
>> Read full review

,
18/11/2018
TripAdvisor Ratings 5
Family November 2018

ABS FABOULOUS VACATION

First time in this hotel with my family and friends for one full week !! I enjoyed everything!! I had a nice room, with great view! Restaurant is very good and bars in the hotel also!! Very Nice...
>> Read full review

,
18/11/2018
TripAdvisor Ratings 5
Family November 2018

Winter holiday

Excellent hotel.Rooms clean and tidy. Cleaners cleaned everyday. Plenty of food and cakes. Lots to do in hotel, great animation team. Water polo and aqua gym. Aqua gym to Gangham style what a laugh...
>> Read full review

, Edinburgh
15/11/2018
TripAdvisor Ratings 3
Friends getaway November 2018

Cold food let it down.

Had a great holiday, very impressed with cleanliness of hotel. Entertainment team were full of energy and enthusiasm although did not bug people to join in. Heated pool is a real selling point...
>> Read full review

, Costa Adeje, Spain
15/11/2018
TripAdvisor Ratings 5
Family November 2018

Sunny holiday in Tenerife

First time in Tenerife and in this hotel! I stayed one week with my son and friends. I liked everything!! Room was great!! Restaurant and discobar are really good!! Entertainment during day and night...
>> Read full review

,
15/11/2018
TripAdvisor Ratings 5
Family November 2018

Great holiday

First time in this hotel! Im 46 y.o. I came with my friends from Latvia and my son from Bulgaria. We stayed one week next time I would like to stay longer. We enjoyed everything!! Pools amazing disco...
>> Read full review

, Bolton, United Kingdom
10/11/2018
TripAdvisor Ratings 4
Couples November 2018

Great stay

Just come back from a 5night stay at this hotel stayed from Sunday 4th November and flew home on Friday 9th November.! The hotel is great check in was easy but finding the room was abit of a...
>> Read full review

,
10/11/2018
TripAdvisor Ratings 4
Family November 2018

Good, friendly and worth the money

We went down to Costa Adeje and Best Jacaranda at the beginning of november -18. Expectations were high and since we really needed a break, we chose carefully when it came to the choice of hotel...
>> Read full review

,
09/11/2018
TripAdvisor Ratings 5
Couples November 2018

Holiday

Room was okay pool view not good. Food is fine. Around the pool entertainment is very good green team fantastic. First time at this hotel and I would return however would go self catering. Not enough...
>> Read full review

,
08/11/2018
TripAdvisor Ratings 5
Couples November 2018

Great time here

Had an amazing holiday, I will definitely come back food was good the animation team are fab Tom & Gerry (that's their names ) ha ha are hilarious tom loves been pushed in the pool ha . Great...
>> Read full review

,
08/11/2018
TripAdvisor Ratings 5
Couples November 2018

Week away with my partner.

1st time in this hotel and I will be returning. We came here for a week away in November and loved it. We went all inclusive and the food is really good. Themed nights in the restaurant makes the...
>> Read full review

, Glasgow, United Kingdom
06/11/2018
TripAdvisor Ratings 5
Family October 2018

brilliant hotel great destination!

We received great customer service from start to finish, our bedrooms were lovely, large size complete with fridge, tea/coffee making items , large balcony , seating area in room, large bathroom with...
>> Read full review

, Derby, United Kingdom
06/11/2018
TripAdvisor Ratings 5
Family October 2018

Great place to stay

Spent a week at this hotel with my wife and 7 year old daughter and all in all it was a fantastic stay. I have to admit, this was our second choice as On The Beach cocked up our first choice! After...
>> Read full review

, Lisbon, Portugal
06/11/2018
TripAdvisor Ratings 4
November 2018

Good family hotel

Close to the beach, decent food (but don't expect amazing quality), friendly staff, organized events by the pool and a outdoor heaten pool. There is a kids area also by the pool that is very...
>> Read full review

,
03/11/2018
TripAdvisor Ratings 5
Family July 2018

Holiday

It was amazing we had a lovely time. Brilliant food and good service and all So good entertainment. The pools were amazing, The kids club at the hotel was amazing good staff there and lots of good...
>> Read full review

, Ballyclare, Northern Ireland, United Kingdom
03/11/2018
TripAdvisor Ratings 5
Family November 2018

Lovely trip

Lovely, polite staff and excellent swimming pools. A great family holiday for three generations. The food was delicious with great variety for a week. All inclusive was the way to go. No nightmare...
>> Read full review

,
03/11/2018
TripAdvisor Ratings 5
Couples November 2018

Karen

Loved this hotel , everything perfect here and will be back next year for sure , sad to go home today , entertainment was very good and lots happening all day . All the pools are perfect . Food out...
>> Read full review

,
31/10/2018
TripAdvisor Ratings 5
Family October 2018

Fantastic stay

We have just returned from our family holiday from this hotel yesterday. This is a large but fantastically run hotel. The reception area is nice and large and light and the staff are super helpful...
>> Read full review

, Bolton
31/10/2018
TripAdvisor Ratings 4
Family October 2018

Fantastic stay & resort

We have just got back from a family holiday (3 of us) in Costa Adeje and we stayed at the Hotel Best Jacaranda. Firstly the hotel is only a 15min transfer from the airport which is great. The check...
>> Read full review

, Warminster, United Kingdom
30/10/2018
TripAdvisor Ratings 5
Family October 2018

Great Holiday

I would thoroughly recommend this hotel, especially if you have children. The facilities are very good with just enough activities should you wish to join in but with no pressure to do so if you...
>> Read full review

,
28/10/2018
TripAdvisor Ratings 5
Friends getaway October 2018

Amazing holiday

Such a amazing stay. Lovely clean rooms, fantastic food what didn’t disappoint. Staff were friendly especially the animacion team. Close to the beach bars and places to eat. Across a road to a...
>> Read full review

, Manchester, United Kingdom
27/10/2018
TripAdvisor Ratings 5
Family October 2018

Holiday

Very good experience, I will definitely be coming back and would recommend this hotel to anyone. The activities around the pool area great for kids and adults. International animation team are the...
>> Read full review

, Ayr, United Kingdom
27/10/2018
TripAdvisor Ratings 5
Family October 2018

Family holiday

Great time here staff could not do enough for us excellent service food also great attention from the animation team davide and iago who danced with my 88 year aunt and she also did stretch classes...
>> Read full review

, Newquay, United Kingdom
25/10/2018
TripAdvisor Ratings 3
Couples October 2018

Not worth the money

I’m very undecided by this hotel. There is good points and bad points, but because of that it was not worth the price we paid and definitely wouldn’t consider it was 4 star! First of all, the food...
>> Read full review

, Wigan, United Kingdom
25/10/2018
TripAdvisor Ratings 5
Family October 2018

Holidays in Tenerife

Good family holiday, first time in this hotel, good staff and good international animation team they do a lot of activities thanks to David Iago shakira Dino and Rachel , food in the restaurant was...
>> Read full review

,
25/10/2018
TripAdvisor Ratings 5
Family October 2018

Huge hotel, fabulous holiday

The hotel is very clean with friendly staff, has very good facilities. The restaurant has different Themes every night.Short walking distance to anywhere you wanna go. The animation staff is amazing...
>> Read full review

, Glasgow, United Kingdom
22/10/2018
TripAdvisor Ratings 2
Couples October 2018

Poor

This hotel cannot be 4star We were disappointed with just about everything at this hotel except the location Noise during the day was loud Poor state of repair, maintenance and cleanliness Poor...
>> Read full review

, Hamilton, United Kingdom
21/10/2018
TripAdvisor Ratings 3
Family September 2018

Disappointed

Visited this hotel with my grand daughter and was disappointed with the welcome we received. We had paid extra for a room which was small and disappointing. The room was not cleaned some days till...
>> Read full review

,
21/10/2018
TripAdvisor Ratings 5
Family October 2018

Most amazing family holiday

Absolutely fantastic hotel with incredibly friendly staff from the entertainment crew to the cleaners. Everyone is ready to help with any request and always there with a smile. Evening entertainment...
>> Read full review

,
19/10/2018
TripAdvisor Ratings 3
Family October 2018

Could have been so much better :(

On arrival at the hotel around 11:30pm we were checked in by a pleasant receptionist. We were given directions to our room on the bottom floor. We struggled to find our room on our own. When we...
>> Read full review

, Fife, United Kingdom
19/10/2018
TripAdvisor Ratings 2
Family September 2018

Docherty

I'm no sure if I should give this hotel 2 or 3 stars . First off if you are not Spanish the entertainment staff aren't interested . As soon as they hear your British accent they are not interested...
>> Read full review

,
18/10/2018
TripAdvisor Ratings 5
Friends getaway October 2018

Best International entertainer team

Absolutely fantastic!!! Would highly recommend and would give big shout out to iago he was "the man". Made my holiday and would definitely come back again. Stayed in many different around the area...
>> Read full review

, Alfreton
16/10/2018
TripAdvisor Ratings 4
Friends getaway October 2018

DISAPPOINTING!! EXPECTED SO MUCH MORE!!!!

Just back from a weeks stay four adults!! Location Excellent!! The Hotel it- self was too big for us - Very busy - especially in the mornings when everyone was taking all the sunbeds at seven o clock...
>> Read full review

, Scotlandwell, United Kingdom
16/10/2018
TripAdvisor Ratings 5
Family October 2018

Entertainment team was brilliant!

Holiday was amazing thanks to a beautiful hotel and an amazing entertainment team who completely made the holiday. They couldn't have been better at their jobs and provided quality entertainment that...
>> Read full review

, scotland
16/10/2018
TripAdvisor Ratings 5
Family October 2018

Autumn family break

Just returned from a weeks holiday in sunny Adeje had a great time. When we arrived reception staff were very helpful in managing to get us a room near other members of our family who were booked...
>> Read full review

,
12/10/2018
TripAdvisor Ratings 5
Family October 2018

Animation team

Hotel jacaranda is great!The best hotel in Tenerife!I really enjoyed and ill come back here! International animation team is funny and do a lot of activities! David The best! Restaurant ok Mini club...
>> Read full review

, Stoke-on-Trent, United Kingdom
12/10/2018
TripAdvisor Ratings 5
Family September 2018

Great Hotel

I stayed at this hotel for 12 nights, we were a group of 10 and I would highly recommend it. The staff are really helpful and happy. The food was really nice with a great selection. The rooms were...
>> Read full review

,
11/10/2018
TripAdvisor Ratings 4
Couples October 2018

Welsh couple

Stayed here for 11 nights good points first hotel is clean pool areas are good and location is good would like to thank melo in the piano bar for his excellent service also sabrina and Allan always...
>> Read full review

, Essex, United Kingdom
10/10/2018
TripAdvisor Ratings 5
Couples September 2018

Absolutely Excellent

First class hotel, highly recommend, for all age groups, so much to do, so many sunbeds, no need to hurry first thing int he morning, great choice of food, rooms very comfortable. Highly recommend...
>> Read full review

,
09/10/2018
TripAdvisor Ratings 3
Couples September 2018

Tom Paterson

Very Clean, Reception staff excellent. Waiting staff very poor most of the time. Bar staff are useless. Domestic staff good. Food average for a 4 star. Entertainment staff very good. Central...
>> Read full review

, Kopavogur, Iceland
09/10/2018
TripAdvisor Ratings 5
Family October 2018

Famili

Best servise we have ever had here in Spain. You will not be sorry if you stay at Best Jacaranda .The staff is without conparison.They seen they have bin your friends all your life .The international...
>> Read full review

, Staffordshire, United Kingdom
06/10/2018
TripAdvisor Ratings 4
Family September 2018

Hotel best jacaranda

Its a lovely hotel with such friendly staff one in paticular was allan he made sure we were well looked after and he was so friendly and happy to chat to us and smile as were the rest of the staff...
>> Read full review

, Shrewsbury, United Kingdom
05/10/2018
TripAdvisor Ratings 4
Solo travel October 2018

Relaxing holiday

I am writing this review on my last night at the hotel before returning home. On Checkin I was told that my room was not ready due to not been cleaned I was given a time to go back to reception and...
>> Read full review

,
03/10/2018
TripAdvisor Ratings 5
Family June 2018

Family holiday

Stayed here from 23rd June 2018, Stayed with husband ,daughter ,son in law and 2 granddaughters. We had a great time .hotel was very clean , most staff was friendly . The two granddaughter had a...
>> Read full review

,
03/10/2018
TripAdvisor Ratings 4
Couples September 2018

Great hotel

Fantastic hotel.... great food.... central location......no issues with seats in the restaurant or sunbeds by the pools....the only negative for me was the huge trees and vegetation around some...
>> Read full review

, Bolton, United Kingdom
02/10/2018
TripAdvisor Ratings 2
Couples September 2018

Not as advertised

The room was advertised by Jet 2 as "superior"...I have stayed in better b&bs,no light could get into the room because of all the foliage & trees..it was so dismal, the shower was very poor. Food...
>> Read full review

,
30/09/2018
TripAdvisor Ratings 3
Family September 2018

Good hotel, few niggles

Just got back from a week here, it's a big hotel, certainly cleaned to a high standard. When we arrived there were 3 staff on the reception desk with nobody waiting, it took them a minute or two to...
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, Cardiff, United Kingdom
30/09/2018
TripAdvisor Ratings 3
Couples September 2018

back to the jacaranda

we have stayed at the jacaranda a few time's this is the first time back since it became the best jacaranda. we noticed a few things had change some facial alterations which were good, the pool bar...
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, Auckland Central, New Zealand
27/09/2018
TripAdvisor Ratings 5
Family September 2018

Fabulous International Entertainer Team

International animation team very good friendly and good fun. David Joana Dino Rachel Iago amazing Hotel good good good Rooms clean and Big bed Love it loads. we have 3 sister 2 nieces came for...
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, Lancaster, United Kingdom
26/09/2018
TripAdvisor Ratings 5
Friends getaway September 2018

The best international entertainer team

Absolutely wonderful holiday. The food was great and the rooms were always clean. The entertainment staff were absolutely superb! Would definitely come back! The pools were great and the shows and...
>> Read full review

,
25/09/2018
TripAdvisor Ratings 4
Couples September 2018

Very good overall

Very spread out building. Our room was on the 4th floor in block B. The balcony looked on to a roof top area where people sat on sun beds, no privacy as they could see into our room at all times and...
>> Read full review

,
24/09/2018
TripAdvisor Ratings 4
Couples September 2018

Jester

Our first holiday stay here. Great hotel, nice room, food great. All inclusive package should mean all inclusive, not having to rummage around for a euro or two for better drinks. The bar shuts too...
>> Read full review

, Dublin, Ireland
24/09/2018
TripAdvisor Ratings 5
Couples September 2018

Great weekend stay

Booked a last minute trip to the sun with my wife. We only came for a long weekend friday to monday night. Very impressed with the hotel and the facilities. A special thanks to the entertainment team...
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,
22/09/2018
TripAdvisor Ratings 4
September 2018

RELAXING BREAK

just returned from the best jacaranda tenerife after a 2 wk holiday, having been to this hotel before we were pleasantly surprised to see that it had a refurbished pool area since our last visit 2yrs...
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,
21/09/2018
TripAdvisor Ratings 5
Friends getaway September 2018

Very pleasant 9 day stay

Second time staying at this hotel.Hotel was amazingly clean, rooms were cleaned daily. Staff were ever so friendly and polite. The hotel is so so big and located minutes away from the beach. Food is...
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, Amsterdam, The Netherlands
20/09/2018
TripAdvisor Ratings 5
Family September 2018

Fantastic hotel

Hotel in general is very nice and very big,rooms are very big and very clean,very nice swiminpools,the service of the restaurant is perfect and food is great,hotel location is perfect and close to...
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,
19/09/2018
TripAdvisor Ratings 4
Couples September 2018

Fantastic fortnight

Very clean hotei, rooms cleaned every day there was always somebody cleaning something. All staff pleasant and accessible, the view from our room was fantastic. Just a couple of minor complaints...
>> Read full review

,
19/09/2018
TripAdvisor Ratings 4
Family August 2018

Wish I was back

Massive hotel. Clean and tidy. Rooms cleaned every day. A different countries food served every night. The only down side to the holiday was. The entertainment team!!!! Everything was spoken in...
>> Read full review

, South Yorkshire, United Kingdom
18/09/2018
TripAdvisor Ratings 5
Family August 2018

Beautiful

Lovely and clean and tidy place, staff are very warm and friend and very helpful even the jet2 staff, rooms are very clean and tidy cleaned even day, the food is very nice and with a good choice of...
>> Read full review

,
16/09/2018
TripAdvisor Ratings 4
Family September 2018

Good hotel

Great hotel. very clean. value for money. the anamaton team were very friendly and great with the kids. good entertainment only let down was the food was not very good overall we had a great stay and...
>> Read full review

, Stourbridge, United Kingdom
16/09/2018
TripAdvisor Ratings 4
November 2017

Decent hotel

Nice hotel overall, not sure how busy periods would be but off season no complaints at all. The food was good, the drinks the same. There was plenty of space around the pool, although prime spots...
>> Read full review

, West Midlands, United Kingdom
16/09/2018
TripAdvisor Ratings 1
Couples September 2018

Absolutley vile staff

Lets start only gave 1 star as thats what u have to do id give it minus 100. Currently here now sat looking at pool from E block. All week front row at pool have been labeld disabled sunbeads which i...
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, Sheerness, United Kingdom
13/09/2018
TripAdvisor Ratings 5
Family September 2018

Anniversary 10 years

Just got back to the room to find a bottle of Fizz and a happy anniversary card and two swans made from towels . Thank you very much all at the Jacaranda .We have another 6 night's here yet so...
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,
12/09/2018
TripAdvisor Ratings 4
Couples September 2018

Fab holiday.

Lovely holiday at this hotel. The entertainment staff are amazing, make so much effort to get everyone involved in all activities. Offering something for everyone all day everyday. The only critisium...
>> Read full review

,
12/09/2018
TripAdvisor Ratings 5
Couples September 2018

Loved everything.

Great location. Great for families and for couples. Staff all over hotel are friendly and helpful. Loads of fun games and stuff to do. Food is good and loads of choice. Played...
>> Read full review

, Merseyside, United Kingdom
10/09/2018
TripAdvisor Ratings 4
Friends getaway September 2018

Lovely hotel

Rooms spotless, staff did tend to engage more with non British people round the pool etc. Food was bland and quite repetitive but we ate out a few times so it was fine. I think the inflatables were...
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, Lochgelly, United Kingdom
10/09/2018
TripAdvisor Ratings 3
Family September 2018

Mixed

The hotel rooms were clean but if you have asked for a pool view don’t be surprised if it is blocked by trees or bushes or even being on the 9th floor and having to stand up and look over flowers to...
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, Newark-on-Trent, United Kingdom
09/09/2018
TripAdvisor Ratings 4
Family September 2018

Good holiday

Lovely hotel,lovely pools, lovely food. Service slow at times in the bars- self service for all Inc guests would be better. Too many reserved disabled sunbeds which are never used- should be freed up...
>> Read full review

,
07/09/2018
TripAdvisor Ratings 5
Couples September 2018

Jacaranda

We have recently stayed at hotel jacaranda, both of us being 21. There was alot to do in the hotel such as water activities during the day and entertainment on the evening. The animation team were...
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, Merseyside, United Kingdom
07/09/2018
TripAdvisor Ratings 1
Family August 2018

Ok

The hotel is clean, staff are not friendly, the drinks r watered down , the food was cold some times not hot at all , the pool games didn’t invite all the kids only the Spanish as the reps outside...
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,
06/09/2018
TripAdvisor Ratings 3
Couples September 2018

Hotel not so best

We stayed for a week at best jacaranda and i found the experience to be very mixed. The check in service was very smooth, and on our arrival we had bottle of water and coke in the fridge in our room...
>> Read full review

, Chelmsford, United Kingdom
04/09/2018
TripAdvisor Ratings 4
Family August 2018

Great service, good food, good location but a little dated in parts

From the outside the hotel doesn't look much and first impressions of the reception area reminded me of many shopping centres built in the 1980's with large expanses of tiled floors, silver columns...
>> Read full review

,
02/09/2018
TripAdvisor Ratings 5
Family August 2018

Fantastic holiday

Hotel is fantastic Friendly staff Thier are guests from many other countries so the food is to cater for everyone. As long as you are willing to try some different foods it is of a very good...
>> Read full review

, Derby, United Kingdom
31/08/2018
TripAdvisor Ratings 5
Family August 2018

Best holiday ever

Brilliant hotel staff lovely food amazing Wi-Fi everywhere free safe in rooms and fridge! Loads for the kids to do ! Jet 2 brilliant holidays took our suitcases from hotel didn't see them till we...
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, Hitchin, England, United Kingdom
28/08/2018
TripAdvisor Ratings 4
Family August 2018

Our holiday

We were moved to this hotel and I must say it’s a lovely hotel and the staff are very friendly and helpful, there is a good variety of food on offer the rooms are clean and tidy and spacious the...
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, Cardiff, United Kingdom
27/08/2018
TripAdvisor Ratings 4
Couples June 2018

our holiday june 2018

All in all a very good hotel, food very good , champange at breakfast, lots of choice we stayed h/b, lovely pool areas and lots of sun beds on different levels, location ok drinks very resonable a...
>> Read full review

,
27/08/2018
TripAdvisor Ratings 4
Family August 2018

An enjoyable stay

I was a little worried the morning we flew as I had read some bad reviews. But I was pleasantly surprised. The staff work so hard and I think all the staff were friendly. But the housekeeping staff...
>> Read full review

, Dunfermline, United Kingdom
26/08/2018
TripAdvisor Ratings 5
Family August 2018

Aug family holiday

Second visit this year, can't recommend highly enough. Hotel is always clean and tidy, close enough to all amenities. Fun for all the family, food is well presented even the most fussy should find...
>> Read full review

, Isle of Man, United Kingdom
24/08/2018
TripAdvisor Ratings 5
Family August 2018

Brilliant Stay

Great hotel to stay at. Really friendly and staff are great. Food is very varied and very nice as well. Activities for the kids and adults are varied and lots of fun. Very competitive but fun games...
>> Read full review

, Thornton Cleveleys, United Kingdom
24/08/2018
TripAdvisor Ratings 5
Family August 2018

Big hotel, but you wouldn't know

Stayed here for 10 nights in early Aug and all went well. We paid slightly extra for higher floors, pool views and it was the cash. Our room was 965 so we got great views of the sun rising above the...
>> Read full review

, Carlisle, United Kingdom
23/08/2018
TripAdvisor Ratings 3
Family August 2018

Not too shabby but ......

Stayed here mid August (Infact I have just checked out). First impressions of the hotel were positive. We arrived at the hotel at 1930-2000ish after an afternoon flight. The check in process was...
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, Liverpool, United Kingdom
22/08/2018
TripAdvisor Ratings 4
Family August 2018

A nice family hotel

We have just got back from a weeks stay at this hotel and would easily recommend it to other families. The hotel lobby is both grand and welcoming and the reception staff are very courteous and...
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,
22/08/2018
TripAdvisor Ratings 5
Family August 2018

excellent hotel

Had a fantastic 7 days holiday me my husband and 2 teenagers from start to finish all the hotel staff are so friendly and professional form housekeeping to bar staff to the dining area and the...
>> Read full review

,
20/08/2018
TripAdvisor Ratings 5
Family August 2018

2018 holiday

Dont know where to start this is my first time of going tenerife and this hotel is making me wonna come tenerife again the food was amazing they had loads of choice do you were never stuck tk what...
>> Read full review

, Warminster, United Kingdom
20/08/2018
TripAdvisor Ratings 5
May 2018

A good choice.

A good choice of holiday hotel away from the popular noisy centres of Los Christianos and Las America's. Well appointed and welcoming staff, great buffet food, what is not to like. Don't worry if...
>> Read full review

,
20/08/2018
TripAdvisor Ratings 5
Family August 2018

More like a 4 star Hotel

This Hotel is lovely couldn’t say anything bad about it. Food is gorgeous. Plenty to choose from. Alcoholic drinks taste the way they should and not like water. Great location to beach or shops. Very...
>> Read full review

,
17/08/2018
TripAdvisor Ratings 5
Couples August 2018

Wonderful fortnight!

Arrived 31 July for 14 nights. Booked via Thomas Cook who organised everything from the prompt transfer to the hotel then the brilliant service of giving us our boarding passes and collecting our...
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,
16/08/2018
TripAdvisor Ratings 4
Couples August 2018

Holiday

Upgraded to premier service, which wasn't worth the money. Hotel was once a **** now more like a ***. Tired looking now could do with a makeover. Poor drinks choice on all inclusive and more staff...
>> Read full review

,
16/08/2018
TripAdvisor Ratings 5
Family August 2018

Brilliant hotel well worth the money

We are currently staying at the hotel, have been here a week and staying another week. I was a bit worried with recent reviews put on here about the hotel! But I didn’t need to be. This hotel is...
>> Read full review

, Romford, United Kingdom
14/08/2018
TripAdvisor Ratings 4
Family August 2018

Not sure English people luked

Hotel nice rooms lovely swimming pool amazing food good bar staff especially Oliver lovely friendly care man, but restaurant staff oh dear beware don’t like English people very rude made it feel...
>> Read full review

, Barcelona
13/08/2018
TripAdvisor Ratings 4
Family August 2018

Overall a decent 4* hotel - only one restaurant.

I recently returned from Best Jacaranda having holidayed with my partner and 3 & 8 year old children. Having read some quite simply ridiculous reports regarding this hotel I was actually pleasantly...
>> Read full review

, Amsterdam, The Netherlands
13/08/2018
TripAdvisor Ratings 3
Family August 2018

First holiday the kids have been happy to come home from.....

Disclaimer: Reviews on trip advisor are only one family's/individual's opinions. Some of the negatives described here could very well be another's positives and vice versa. Due to budget restraints...
>> Read full review

, Manchester, United Kingdom
11/08/2018
TripAdvisor Ratings 2
Family July 2018

changes need to be made...

we've been home a week now and been trying to find the right words for my review to make it as truthful as I possibly can and I realised I just need to be brutally honest so that management can make...
>> Read full review

, Norwich, United Kingdom
11/08/2018
TripAdvisor Ratings 5
Couples March 2018

Brilliant hotel, great location

We had an amazing experience at this hotel. We turned up early on the first day and they did what they could to get our room ready in time. We went to room we were given but it wasn’t ready. Popped...
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,
11/08/2018
TripAdvisor Ratings 5
Family July 2018

Family holiday

Fantastic 9 days spent here! Kids had a great time! Rooms clean and kept clean throughout our stay! Different themes each night in the restaurant! Food was fresh and plentiful! Staff were very...
>> Read full review

, Preston, United Kingdom
07/08/2018
TripAdvisor Ratings 1
Family July 2018

Don't go here

Awful experience won't go again. If you are Spanish or Italian you are made welcome. The food was repetitive and the staff in restaurant hardly had a smile. I wouldn't recommend this hotel to anyone...
>> Read full review

,
07/08/2018
TripAdvisor Ratings 3
Family June 2018

Not good value for money

We stayed here in June so the hotel wasn't all that busy, so no problems with sun beds. The rooms are average and comfortable but not your usual 4* standard, in need of a renovation. The food here...
>> Read full review

, Wolverhampton, United Kingdom
07/08/2018
TripAdvisor Ratings 4
Family September 2017

Beautiful hotel

Stopped for a week with family and absolutely loved this hotel. Views are stunning and is a nice 10 minute walk to the beach. Staff are very polite and helpful. Plenty of sunbeds so no need to get...
>> Read full review

,
05/08/2018
TripAdvisor Ratings 4
Couples June 2018

Don’t listen to the bad reviews

Stayed in this hotel from 6th till the 15th of July and had a fabulous holiday from start to finish. The hotel is great , food is good something to suit even the fussiest eater. Drinks on the all...
>> Read full review

, County Durham, United Kingdom
05/08/2018
TripAdvisor Ratings 4
Family August 2018

Good holiday

We got off to a bumpy start having to move rooms quite a few times after finding a big problem with Ants in the room but they did find us a room we were happy within the end but it was 1:30 by the...
>> Read full review

, Whiston, United Kingdom
05/08/2018
TripAdvisor Ratings 3
Family August 2018

Good hotel

I have just returned from a week holiday with my husband and 11yr old. The hotel is very big rooms are spacious and you get a mini fridge that is stocked with some drinks we also had a kettle but no...
>> Read full review

,
01/08/2018
TripAdvisor Ratings 4
Family July 2018

Cheap summer holiday

We spent 10 nights here in July 2018 and had a great time. 8th floor room so we had a view of main pool, 5th floor pools and the sea (Just!) The main pool did get very busy and this could be...
>> Read full review

, Scarborough, United Kingdom
31/07/2018
TripAdvisor Ratings 3
Family July 2018

Busy Hotel - good location

Hotel is well located for beach and restaurants, supermarkets close by and relevant bus stops for local attractions just round the corner. Hotel is kept very clean and first impressions were good...
>> Read full review

,
31/07/2018
TripAdvisor Ratings 5
Family July 2018

Amazing holiday

How anyone can fault this hotel is beyond me. We were there for 10 nights last week and had a fantastic family holiday. There were 10 of us all together, me my partner and our 2 girls my mum and dad...
>> Read full review

,
31/07/2018
TripAdvisor Ratings 5
Family July 2018

The best holiday

The Hotel Best Jacaranda is pretty amazing But what makes it amazing is all the staff that works around the clock to bring the best service they can. From reception to the restaurant with it's great...
>> Read full review

,
28/07/2018
TripAdvisor Ratings 3
Family July 2018

Not what we expected

First visit, We stayed here for a week as a family, we had two rooms which were next door to each other on all inclusive board basis. For a start, if you like to make friends on holiday with other...
>> Read full review

,
27/07/2018
TripAdvisor Ratings 4
July 2018

Very good family holiday

We stayed here for 10 nights all inclusive from 13th July with Jet2, 2 adults and 2 children age 12 and 8. On arrival we were warmly greeted by reception staff and checked in quickly. Our room was in...
>> Read full review

, Wisbech, United Kingdom
25/07/2018
TripAdvisor Ratings 2
Family July 2018

I won't be going back there

I went to Tenerife last year and stayed in a 3* that was better. The hotel reception staff are disgustly rude hence why we had to sleep in a mould room for ten days. The chef went from touching raw...
>> Read full review

, Essex, United Kingdom
23/07/2018
TripAdvisor Ratings 4
Family July 2018

Good for the price!

Considering the price paid for the holiday it was a good stay! Very clean hotel but a bit dated in places. Think dark wood, brass and brown marble in the reception area and main bar although the...
>> Read full review

,
22/07/2018
TripAdvisor Ratings 4
July 2018

10 day holiday 2 adults one child (8 years)

We have just returned from a ten break at the hotel. hotel is very clean and the staff are very friendly. I experienced no difference in service being British compared to any other person...
>> Read full review

,
21/07/2018
TripAdvisor Ratings 2
Family July 2018

Average

If I knew that entertainment will be outside the hotel and will stop me and kids going to sleep until 12pm I would never stay here :) that should be a relaxing time. Not slleples time. Not happy...
>> Read full review

, Peterborough, United Kingdom
21/07/2018
TripAdvisor Ratings 3
Family July 2018

Thin walls

Over all a clean hotel and nice food .but the walls are very thin when in the bathroom you can hear the people in the other room in the toilet. My the pool it would be nice if when saying what was...
>> Read full review

, South Yorkshire, United Kingdom
17/07/2018
TripAdvisor Ratings 4
Couples June 2018

lovely hotel

The location and hotel were great I agree with comments about smoking near pools if people need to smoke there should be separate areas .the food was good apart from the evening meals we found them...
>> Read full review

,
16/07/2018
TripAdvisor Ratings 4
Family July 2018

Excellent hotel

Just stayed 10 nights at Best Jacaranda from our welcoming from the reception staff to the day we left, all the staff very friendly and welcoming. Stayed all inclusive and plenty to eat and variety...
>> Read full review

,
15/07/2018
TripAdvisor Ratings 4
July 2018

Summer holiday-All inclusive

Lovely hotel with friendly staff throughout complex it’s and in a great central location. Would say it’s more of a family hotel than for couples as the bar closes quite early and not a great deal of...
>> Read full review

,
11/07/2018
TripAdvisor Ratings 5
Family May 2018

Excellent Location & Great Service

Me and my mum visited this hotel for her 50th birthday in May 2018. The reception staff were excellent. We decided to upgrade to premium room when we arrived so had to wait a few hours until the room...
>> Read full review

,
10/07/2018
TripAdvisor Ratings 3
Couples July 2018

Good for families not for couples or solo travellers who may want peace and quiet

Hotel is nice. Looks great and clean. I was there from 1st-6th July and the pool and restaurant gets real busy. A very family atmosphere not really for couples or solo looking for a quiet place to...
>> Read full review

, Stranraer, United Kingdom
09/07/2018
TripAdvisor Ratings 5
Family June 2018

Fantastic hotel

Had a fantastic family holiday at Jacaranda. Rooms nice and spacious. Food excellent , good variety. Pool area very clean. Staff very pleasant and helpful apart from a few in the piano bar who...
>> Read full review

, wales
08/07/2018
TripAdvisor Ratings 4
Couples June 2018

great hotel

just got home from the jacaranda and i must say i was very pleased with hotel i emailed and asked for a high floor with sea or pool view and the room we were given had both when we arrived we had...
>> Read full review

, Glasgow, United Kingdom
07/07/2018
TripAdvisor Ratings 3
Family June 2018

Not a pool view!!

We stayed here for 1wk from 23rd June, 2adults, 2children 12and7. We booked this over a yr ago and we were very excited to visit. After reading some negative reviews about room locations I...
>> Read full review

, East Kilbride, United Kingdom
06/07/2018
TripAdvisor Ratings 4
Family June 2018

Really nice hotel.

Stayed here for 10 days and overall have been impressed. Beautiful hotel and the area round about the hotel is absolutely spotless. Didn't arrive until after 12AM due to a delay with flights but we...
>> Read full review

,
05/07/2018
TripAdvisor Ratings 4
Couples June 2018

Good Hotel

I stayed here for a week, in mid June. The location is great, less than 5 min from the beach, and with lots of shops and restaurant around. - Room was big and spacious, very clean. The only thing...
>> Read full review

, Gardabaer, Iceland
04/07/2018
TripAdvisor Ratings 5
Family June 2018

Very good hotel

This hotel, that is a part of the best hotels chain, is very good. The rooms are big, beds are comfortable and everything is very clean. Staff is nice and ready to help. The waiters at the pool bar...
>> Read full review

, Sheffield
02/07/2018
TripAdvisor Ratings 5
Couples June 2018

Absolutely amazing!

The hotel was beautiful and spotless with very friendly staff who spoke a variety of languages. The food was fantastic and there was a wide variety of choice and the chance to cater for individual...
>> Read full review

, Radcliffe, United Kingdom
30/06/2018
TripAdvisor Ratings 5
Family June 2018

Top hotel but one suggestion

Top family hotel really enjoying our 2 week stay it’s a great holiday and hotel with excellent service and food One suggestion pls Pls take into consideration.... ban Smoking from around the Kids...
>> Read full review

,
29/06/2018
TripAdvisor Ratings 3
Couples June 2018

Mrs

We were at this hotel for 11 days inclusive the room we got had bushes and branches covering the balcony you had no light to the balcony. Also the food was always Luke warm. It said in broucher that...
>> Read full review

,
29/06/2018
TripAdvisor Ratings 4
Family June 2018

Great hotel not good at serving

We are currently in the middle of stayig a week at the jacaranda, although the reception, restaurant, maintenance and house keeping are all very friendly unfortunately this cannot be said about the...
>> Read full review

, glasgow
27/06/2018
TripAdvisor Ratings 4
Couples June 2018

Not so best jacaranda

Here on holiday at the moment.On arrival check in was quick and or luggage was taken to our room.Rooms big and cleaned everyday.Staff work really hard .Food is ok for a four star but could be...
>> Read full review

, Lowestoft, United Kingdom
26/06/2018
TripAdvisor Ratings 2
Friends getaway June 2018

SAVE YOUR MONEY!

Me and my partner booked this place for our visit here in tenerife expecting a nice relaxed, pleasent holiday. However im afraid to say iv been nothing but disappointed with the place. Dont get me...
>> Read full review

, Norwich, United Kingdom
26/06/2018
TripAdvisor Ratings 1
Friends getaway June 2018

DO NOT STAY HERE.

If you like a hotel with friendly people, nice atmosphere and to have a nice relaxing holiday. Don’t waste your time or money. Me and my partner are young (22&23) and our friends also the same age...
>> Read full review

, Manchester, United Kingdom
26/06/2018
TripAdvisor Ratings 5
Family June 2018

BRILLIANT

After just returning from the hotel I cannot fault it!! I were a bit wary at 1st after reading all the bad reviews about the food!! But there were more than enough choice at breakfast,lunch,tea even...
>> Read full review

, Horley, United Kingdom
23/06/2018
TripAdvisor Ratings 2
Family June 2018

Best jacaranda

my opinion this is not a 4 * hotel And what really upset me was the amount of single use plastic they use every drink you get is single use plastic cups so if your going to Tenerife to see whales do...
>> Read full review

, Aldershot, United Kingdom
21/06/2018
TripAdvisor Ratings 5
Couples June 2018

BEST Jacaranda!

Spent a week beginning of June and had a great time. All staff are welcoming and very friendly. The check in process was quick and informed of where everything was and restaurant opening times etc...
>> Read full review

,
18/06/2018
TripAdvisor Ratings 3
Family May 2018

Family holiday

Hotel looks great rated 4 star but we were disappointed with the general upkeep of the facilities, toilets on the pool side were poor needed a refurb, pools were great especially the one for the...
>> Read full review

, Swansea, United Kingdom
13/06/2018
TripAdvisor Ratings 5
Couples June 2018

Excellent

What an experience never been to a best hotel before but certainly will be using them in the future The food was outstanding the service was exceptional overall a first class experience highly...
>> Read full review

,
12/06/2018
TripAdvisor Ratings 5
Family June 2018

Fab hotel

Just come back after a week of staying here all inclusive,and had a fab time cannot fault anything.The hotel is lovely and clean and staff work hard and are friendly and very helpful.The food was...
>> Read full review

, London, United Kingdom
10/06/2018
TripAdvisor Ratings 3
Friends getaway June 2018

Overpriced and very average.

The hotel is verry clean and looks great but overpriced and very average. All inclusive is not ALL inclusive. Been Ill twice from the food. For a holiday that's already been paid for everything seems...
>> Read full review

, Coventry, United Kingdom
09/06/2018
TripAdvisor Ratings 5
Family June 2018

Lovely hotel

Lovely hotel, very clean and in a great location. The tiling that is being done around the pool really doesn’t disturb you at all, you wouldn’t even notice it most the time. We were in a group of 7...
>> Read full review

,
09/06/2018
TripAdvisor Ratings 5
Couples June 2018

Lovely hotel, very clean and spacious

We came back from a 7 day stay at best jacaranda yesterday. It is safe to say we had an amazing time. We had a pool facing room and the view from the balcony was beautiful definitely worth requesting...
>> Read full review

, stoke on trent
08/06/2018
TripAdvisor Ratings 3
May 2018

No outside eating area at evening

I was very disappointed as there was no choice of eating outside for evening meal or even having a drink,you are stuck inside for evening entertainment,there is nowhere at all to have a drink...
>> Read full review

,
08/06/2018
TripAdvisor Ratings 4
Family May 2018

Good family hotel

Came for family birthday, 11 of us in total. Rooms were clean and comfortable. Free deposit box and drinks on arrival are a nice touch. Pools and hotel are all very well looked after! The heated pool...
>> Read full review

, sutton coldfield
08/06/2018
TripAdvisor Ratings 4
Family June 2018

Great hotel

Came with family and kids 7 and 11 Hotel is massive but is spotlesly clean. Room was quite large and well presented and Dailey cleaning was of a good standard. Food was really good quality we were...
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, Frome, United Kingdom
04/06/2018
TripAdvisor Ratings 4
Family July 2017

Very good hotel

This hotel is very good and being updated sll the time the swimming pool area was being replaced while we were there but this was done with very little disruption to the guests the 6 swimming pools...
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,
02/06/2018
TripAdvisor Ratings 5
Family May 2018

Fantastic hotel

We have just had a wonderful 7 days at this hotel and we cannot fault any part of it. The entertainment was fantastic and every night we were well entertained. We stayed all inclusive and cannot...
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, Jarrow
01/06/2018
TripAdvisor Ratings 5
Family May 2018

Brilliant holiday and hotel

This hotel is huge and in a brilliant location. Had a fabulous holiday here and the staff are very friendly and helpful. Lovely and clean, free WIFI and Safety Box. Food was very good and the...
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, Costa Adeje, Spain
01/06/2018
TripAdvisor Ratings 5
Family May 2018

Great week away

Hotel was spot on pools are great with one heated which was a bonus for us as our little boy hates being cold and normally spends 5 minutes in the pool and then 2 hours under a towl he spent hours in...
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, Telford, United Kingdom
29/05/2018
TripAdvisor Ratings 4
Couples May 2018

Jacaranda Hotel, Costa Adeje

Overall very good, food is good but not great, accommodation is basic but ok. But a nice place, plenty of sunbathing beds. We have just returned and they are re-tiling around the pool but disturbance...
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, Melbourne
28/05/2018
TripAdvisor Ratings 4
Couples May 2018

Well maintained and located resort in Costa Adeje

We had a three night stay at the Best Jacaranda as part of a trip to Tenerife and Gran Canaria, booking our own flights and hotels so not part of a package/all-inclusive deal. We were surprised on...
>> Read full review

, Glasgow, United Kingdom
28/05/2018
TripAdvisor Ratings 5
Couples May 2018

Great holiday😎

Just spent 10 days at Jacaranda hotel great hotel great staff upgraded to premium &would definitely do it again was third time at this hotel &will be back don’t have to worry about getting a sun...
>> Read full review

,
27/05/2018
TripAdvisor Ratings 4
Couples May 2018

May trip.

Great all round hotel. Very clean , great staff , and good food choice. Would have no doubts in recommending to both families and couples. Short walk to beach and shops etc. We shall return to this...
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, Scotland
26/05/2018
TripAdvisor Ratings 1
Family May 2018

Disappointing then bribed!?!?!

We arrived at the hotel after reading many reviews, and hoping for a pleasant trip .... Firstly we were given a suite - which was unexpected as the hotel had not responded to an email I sent asking...
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,
25/05/2018
TripAdvisor Ratings 5
Family May 2018

Great holiday!!!

We stayed in Best Jacaranda for ten days, all inclusive, and there is not one bad thing we can tell abaut the hotel. Everything was just perfect! Rooms were cleaned every day,restaurant staff was...
>> Read full review

, Falkirk, Scotland, United Kingdom
24/05/2018
TripAdvisor Ratings 4
Family May 2018

Decent Hotel

Just back after a family holiday,it is a very nice hotel and clean.Food is much like any other 4* hotel on an All Inclusive basis.Entertainment team try very hard but some families need to control...
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, brum brum
21/05/2018
TripAdvisor Ratings 5
Family May 2018

Lovely Hotel

Just about to leave this lovely hotel, from the very warm welcome we received , to the food, cleaning staff, everything about this hotel is great. Spotless rooms, the hotel is meters away from all...
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,
21/05/2018
TripAdvisor Ratings 3
Couples May 2018

Average

Currently staying at the hotel jacaranda. The hotel is fantastic, huge and clean. The pool area is great, plenty for kids and escape areas for adults only on the top floors. The dining area is good...
>> Read full review

,
21/05/2018
TripAdvisor Ratings 2
Friends getaway May 2018

I found a piece of glass in my dinner

I recently had a 4 night stay at the Best Jacaranda Hotel in Costa Adeje. We were staying in the hotel for 4 nights, on the second night we had sat down to eat our dinner and when i was eating my...
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, UK
18/05/2018
TripAdvisor Ratings 4
May 2018

Very enjoyable holiday

We have just returned from a week at this hotel and have had a great holiday! My only criticism would be that the food is far to monotonous on the all inclusive basis but understand that this is prob...
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,
18/05/2018
TripAdvisor Ratings 5
Couples May 2018

Hard to fault, it's a great 4 star hotel

Im currently sat on my sun bed next to the adult pool and waterfall at the Best Jacaranda Hotel, the last day of a really enjoyable holiday. When we first approached the hotel I thought it looked a...
>> Read full review

, Nottingham, United Kingdom
14/05/2018
TripAdvisor Ratings 5
Couples April 2018

BestJacaranda.

This was our second visit to the Jacaranda within 6months. Something which we never normally do. We certainly wasn't disappointed. The room large and spacious with beautiful view of gardens and...
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, Dunfermline, United Kingdom
13/05/2018
TripAdvisor Ratings 5
Couples May 2018

Great hotel

We have just arrived back from 7 night stay at this hotel. Can't fault it all staff very friendly from reception, restaurant and cleaners.rooms spotless and cleaned every day with clean towels every...
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, Edinburgh, United Kingdom
13/05/2018
TripAdvisor Ratings 4
Couples May 2018

This is a very good Hotel

We stayed at the hotel for week and it was very enjoyable, we found the staff very pleasant and helpful the restaurant was always busy but we always managed to be seated ans never had any problems...
>> Read full review

, Lichfield, United Kingdom
12/05/2018
TripAdvisor Ratings 5
Friends getaway May 2018

Great Hotel and a small walk away to the beach

Had a lovely few days in the hotel, spacious rooms good food, entertainment every evening friendly Staff and organised. Everyone that went said they would come back!! Stones throw away from the...
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,
12/05/2018
TripAdvisor Ratings 3
Family May 2018

Hotel could be so much better

We travelled out of season in May with family and think the hotel could be so much better. There are about five swimming pools yet only one is heated. This means that all activities and sports take...
>> Read full review

, Glasgow, United Kingdom
09/05/2018
TripAdvisor Ratings 5
Solo travel May 2018

Jacaranda is special

Lovely clean and spacious hotel. Very welcoming staff in the piano bar and pool bars . Large variety of food in the main restaurant with very convenient eating times. Bedrooms cleaned to an...
>> Read full review

, Leven, United Kingdom
05/05/2018
TripAdvisor Ratings 5
Friends getaway May 2018

Perfect for the time of year.

Not a lot to say, other than we would return to the Best Jacaranda. The location is perfect for getting to shops on foot, if so wished, or there is a very good bus service. More than enough for...
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, Birmingham, United Kingdom
05/05/2018
TripAdvisor Ratings 5
Couples April 2018

Terrific Tenerife hotel

The entire hotel was clean and very well maintained. The staff were very friendly and approachable. In particular the entertainment staff were amazing, they were always high energy, enthusiastic and...
>> Read full review

,
03/05/2018
TripAdvisor Ratings 3
Family May 2018

Good food, average rooms, ...

Overall rating is good. Rooms are clean, what is most important to me, but very over used, they should really make some repairs to keep rooms ok. Food is delicius, reception is very sloooow, you...
>> Read full review

, Lommel, Belgium
02/05/2018
TripAdvisor Ratings 5
Couples April 2018

Room 305

Reachable for limited people with a disability. Nice terras, easy cleaning floor, nice television, great bathroom with walk in shower and a very large wardrobe to put the clothes in. There is also a...
>> Read full review

, Reykjavik, Iceland
01/05/2018
TripAdvisor Ratings 4
Family March 2018

Great service

I have to praise them and their friendly staff. I forgot my GARMIN EDGE 1000 GPS last time I was there, and when I checked with the hotel many days after returning home, and there it was, which tells...
>> Read full review

, Scottish Highlands, United Kingdom
29/04/2018
TripAdvisor Ratings 3
Couples April 2018

Not bad but could be so many much better

2nd visit to this hotel, first time 2012. There have been some improvements, especially to the restaurant/food but could do with more staff. Rooms are adequate and housekeeping staff do an excellent...
>> Read full review

, Hatfield Peverel, United Kingdom
26/04/2018
TripAdvisor Ratings 4
Couples March 2018

Nice with a couple of observations

Our room was quite a long 10 minute walk with a change of lift to get to the restaurant/reception area, its a large hotel complex. We were half board and the food choice was very good. What was...
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,
26/04/2018
TripAdvisor Ratings 4
Couples April 2018

Even better if...........

Firstly I must be point out we have had a fantastic break. Currently sitting on a lounger, 23 degrees beautiful sunny blue sky’s, on our last day discussing coming back next year! We booked all...
>> Read full review

, Glasgow, United Kingdom
25/04/2018
TripAdvisor Ratings 5
Friends getaway April 2018

Best holiday ever!

This was the most fun and enjoyable holiday I have had! The hotel is beautiful, there’s so much to do within the hotel I didn’t feel the need to leave :) the hotel staff are great, Bartenders are...
>> Read full review

, Porthcawl, United Kingdom
24/04/2018
TripAdvisor Ratings 4
Couples April 2018

Very enjoyable holiday

Our first time at the Jacaranda. We relied on previous reviews and were not disappointed. Well kept hotel, good and comfortable room. Plenty of pool choice from bath water warm to reinvigorating...
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, Barton on Sea, Hampshire, United Kingdom
24/04/2018
TripAdvisor Ratings 3
Couples April 2018

Very Noisy

We have stayed at lots of Tenerife hotels and the noise from this hotel pool area is over- whelming. Ignoring the usual screaming from children, the 'Animation Team' seemed to think to get all to...
>> Read full review

, Studley, United Kingdom
22/04/2018
TripAdvisor Ratings 5
Family April 2018

Great hotel for family

Great hotel for family in good location. Plenty pools and the football, tennis and volly ball pitches kept kids entertained when not in the pool. Plenty of choice of food and always fresh so no...
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, Rugby, United Kingdom
22/04/2018
TripAdvisor Ratings 5
Couples April 2018

Great hotel

Having read some reviews we were unsure whether to book this or not but glad we did and will certainly be back. The reception staff who checked us in were welcoming and very efficient they had taken...
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, Derbyshire, United Kingdom
21/04/2018
TripAdvisor Ratings 4
Couples April 2018

Good could be great

Positives Free wifi,fridge incuded ,safe included great location ,great staff good food themed nights Negatives no water for half board guests unless you pay but water swilling about for AI...
>> Read full review

, Bradford, United Kingdom
07/04/2018
TripAdvisor Ratings 5
Friends getaway October 2017

Great Hotel in a great area

I visited this hotel in October 2017 with 11 of my girlfriends for my hen do (age range 21 to 50 years old). We are not the party animal type of girls and spent the week chilling out by the pool and...
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, Ripon
07/04/2018
TripAdvisor Ratings 5
Family April 2018

2nd time round

Visited last year and enjoyed it so much decided to take extended family over the Easter break of 2018. Whilst not a 5 star hotel, I’ve given it 5 star review as when you consider the price it...
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, West Mids
06/04/2018
TripAdvisor Ratings 4
Family April 2018

A massive hotel. Couple of niggles but overall very good

Good points worthy of noting.... 1) several pools one of which is heated (ie not ice cold) 2) the ‘animation’ team are great. None stop. Something constantly happening and happy to involve everyone...
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,
04/04/2018
TripAdvisor Ratings 2
Family March 2018

Would not return here

Positives, staff great, helpful and polite. Negatives - over crowded dining room, breakfast and evening meal is absolutely rammed and you spend a while searching for a table once seated you wait a...
>> Read full review

, Doncaster, United Kingdom
03/04/2018
TripAdvisor Ratings 4
Family April 2018

Lovely Hotel

We've just returned from a four night break at Best Jacaranda. The hotel was lovely, we were bed and breakfast and the choice of food was good. Staff were very friendly too. Alexis who was on...
>> Read full review

, Manchester, United Kingdom
03/04/2018
TripAdvisor Ratings 4
Family October 2017

Lovely hotel

The cleanliness of the hotel was spot on. The food selection we found to be slightly limited and repetitive. The animation team were great and my child thoroughly enjoyed the entertainment. The...
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,
31/03/2018
TripAdvisor Ratings 3
Family March 2018

Average

Stayed for 1 week with family of 4. Room clean, well appointed. Pools- packed as expected, only 1 heated so everyone in there. Early start needed for sunbeds. Poolside bar does drinks and limited...
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, Bonnyrigg
30/03/2018
TripAdvisor Ratings 2
Family March 2018

Would not return!! Kept awake by boy racers!

So I’m actually at the hotel writing this review it’s 1am!! I can’t sleep but neither can my husband or 5 year old son. Why because 30 of the local boy racers are having a rave in their cars...
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, North Wales, United Kingdom
30/03/2018
TripAdvisor Ratings 5
Couples March 2018

excellent holiday

brilliant location, brilliant staff, brilliant food, all in all brilliant hotel. We stayed half board, bedrooms really clean We sat mainly in The sun area upstairs it was lovely and quiet. We were...
>> Read full review

,
28/03/2018
TripAdvisor Ratings 3
Couples March 2018

8 day holiday

We have just came home today after 8 days half board.This hotel has a great location as near all the shops restaurants bars and beaches.It is also across the road from the bus stops to other places...
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,
27/03/2018
TripAdvisor Ratings 4
Couples July 2017

Lovely hotel

WE STAYED ALL INCLUSIVE Check in - perfect no issues. Bedrooms - very clean and serviced daily. Our room looked out on the road which was blocked by a tree but that is no fault of the hotels Meals...
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, Wakefield, United Kingdom
27/03/2018
TripAdvisor Ratings 5
Family March 2018

Family holiday

Best holiday we ever had very friendly staff lots of entrainment through the day and nite i would recommend this to anyone who's going out there as its just the perfect place to go food brilliant go...
>> Read full review

,
25/03/2018
TripAdvisor Ratings 5
Couples March 2018

Lovely hotel, but..............

A lovely hotel, but do not take any notice of the poor reviews that's been posted. We have just returned from our 10 night holiday at the Jacaranda. It's a lovely place, which is spotless through...
>> Read full review

, Leeds
25/03/2018
TripAdvisor Ratings 4
Family March 2018

Great place for time of year we went

Great location nice and quiet away from noise of drunks ... hardly any children in March which suited us fine . I would say for me the pool area was too noisy with animation staff. That said I...
>> Read full review

, NY
24/03/2018
TripAdvisor Ratings 4
Family March 2018

Pleasant Stay

The hotel is really nice, clean and modern. The grounds are beautiful and the pools are nice and deep (there is also a non-deep pool for the kids). The food was good and there are lots of options for...
>> Read full review

, Reykjavik, Iceland
22/03/2018
TripAdvisor Ratings 4
Family February 2018

Nice family-friendly hotel

Nice service – mainly very friendly staff. Decent buffet – some vegan options. Fairly close to the beach (walking distance). But the Wi-Fi in the hotel room was often painfully slow (2 Mbps or...
>> Read full review

,
21/03/2018
TripAdvisor Ratings 2
Couples January 2018

Avoid this hotel.

Not 4 star, more like a holiday camp for children. Noisy staff by the pool, dining room crowded, not 4 star service.Do not use this hotel if you want a quiet relaxing holiday rather than a HIdi...
>> Read full review

, Basingstoke, United Kingdom
19/03/2018
TripAdvisor Ratings 4
Couples March 2018

Good Hotel

Have just spent an enjoyable 10 day holiday at this Hotel. It was my first visit there although I have stayed at others in the Las Americas area. I think this is a very good Hotel and compares well...
>> Read full review

,
19/03/2018
TripAdvisor Ratings 5
March 2018

Best jacaranda

Nice hotel,good food,evry evening have show program but hotell whery big and not easy find what you need. Personal whery friendly,also speack Russian language .evry person find something what hi like...
>> Read full review

,
18/03/2018
TripAdvisor Ratings 5
Family March 2018

Amazing hotel!!

Best holiday I've ever had! Staff all friendly, large variety of food, rooms spotless and cleaned daily. The pool area is lovely, lots of games and activities to do all day every day and very nice...
>> Read full review

, Dunfermline, United Kingdom
18/03/2018
TripAdvisor Ratings 5
Family March 2018

Family holiday

Great hotel, self serve restaurant with lots of choice you will never go hungry. Rooms are very clean although don't leave anything sweet lying around the ants will find you. If you have small...
>> Read full review

, Stockholm County, Sweden
16/03/2018
TripAdvisor Ratings 5
Family February 2018

A very good hotel overall

Advised with kids and families as well as for couples. Good food with good range of sea food and amazing fresh pasta. Good animation team with lots of activities for adults and kids. Have a good...
>> Read full review

, London, United Kingdom
14/03/2018
TripAdvisor Ratings 3
Family March 2018

ok..... ish

I think generally the hotel was ok, certainy the staff were friendly and helpful, the rooms were clean and comfortable. The food had lots of options but all and bit bland tasting, its was often...
>> Read full review

, Sheffield
13/03/2018
TripAdvisor Ratings 2
Friends getaway February 2018

Dated

Start with the positives. The quality of the food is excellent with a fantastic choice at all meal times. The refurb currently happening on the 5th Sun area is going give it a fresh feel. I'm...
>> Read full review

, Carlisle, United Kingdom
12/03/2018
TripAdvisor Ratings 4
Family March 2018

Great Hotel

We have just returned from a week in Tenerife staying at the Best Jacaranda. I was worried about all the negative comments, particularly about the food, however, my experience could not have been...
>> Read full review

, Nottingham, United Kingdom
11/03/2018
TripAdvisor Ratings 5
Friends getaway October 2017

Amazing pools

Clean resort and friendly staff. Very close to the amazing siam park and the beach and shops. We went all inclusive and there was something for everyone to eat. Pool bar fppd was good too. You can...
>> Read full review

,
11/03/2018
TripAdvisor Ratings 1
Couples March 2018

Lost but not found

We stayed in Jacaradna for 2 days. 2 hours after we checked out I remembered that I forgot my very nice and very expensive hair razor so I decided to call the reception to check if I can go back and...
>> Read full review

, Lyndhurst, United Kingdom
10/03/2018
TripAdvisor Ratings 4
February 2018

Good hotel

Nice hotel, great location, large rooms, really good choice of food on half board. Stayed in a few hotels in Tenerife and this one was the best value. Rooms very clean and staff helpful. Close to...
>> Read full review

, alicante
07/03/2018
TripAdvisor Ratings 5
Couples March 2018

Brilliant

This is a lovely hotel. The food was excellent. Everything for everyone so much choice. The room was very clean and spacious. Pool area clean and plenty of beds. Used the roof terrace also had a...
>> Read full review

,
06/03/2018
TripAdvisor Ratings 1
Family February 2018

Horrible!

We had the most horrible experience. Customer service really bad. The room wasn't clean and a nasty smell comes from the bathroom all the time. The Food very poor. I have no words to describe our...
>> Read full review

, Liverpool, United Kingdom
04/03/2018
TripAdvisor Ratings 2
Couples March 2018

Not that good

There are better hotels around for the money we paid. Firstly the staff are all for the Spanish and Italians that were there not the English plus they looked so unhappy not one smiled food was...
>> Read full review

, Mevagissey, United Kingdom
03/03/2018
TripAdvisor Ratings 4
Family November 2017

Excellent first family holiday!

We choose this hotel for our first family holiday for our children of two and five year's old respectively. Despite being on the top floor, the room was spacious and clean and perfectly adequate for...
>> Read full review

, Abertillery, United Kingdom
03/03/2018
TripAdvisor Ratings 4
Couples May 2017

Clean & Comfortable Stay

The hotel was clean and room comfortable, in a central location close to shops and other amenities. The only downside was that the dining room was very busy and hectic at food times, the pool area...
>> Read full review

,
28/02/2018
TripAdvisor Ratings 3
Couples February 2018

Second visit

Second and last visit. The food is not as good as last year. There is a kettle in the room but you need to bring your own tea and coffee. The entertainment is still poor and we were put on the 8th...
>> Read full review

,
28/02/2018
TripAdvisor Ratings 3
Couples February 2018

hotel Jacaranda overstarred

hotel ,cleanliness, pools, entertainment etc were good. the restaurant experience was not. overworked staff unable to keep pace with demand of setting up or clearing of tables. could be on your...
>> Read full review

,
27/02/2018
TripAdvisor Ratings 3
Couples February 2018

Facilities etc at hotel best jacaranda

Most things were ok except that the hotel was further away from the sea than we expected. We found the music from the pool area very loud and intrusive, our room location involved too much walking to...
>> Read full review

, Redditch, United Kingdom
25/02/2018
TripAdvisor Ratings 3
February 2018

Food 😬👎🏻

This is our second time to this hotel. The first visit was much better than this visit! The good points are the location which is excellent. The one pool being heated is great however would be...
>> Read full review

,
21/02/2018
TripAdvisor Ratings 1
Couples February 2018

No way this is a 4 star hotel

The dinning room was like eating in an aircraft hanger. Food not of great quality always cold as buffet style. We stayed in a so call superior room. This hotel is way too expensive for the age and...
>> Read full review

, Knokke, Belgium
21/02/2018
TripAdvisor Ratings 5
Couples February 2018

Excellent price/qiality

This hotel is well situated on the costa fanabe, only 7 minutes to the beach. There is a shopping center across the street. Staff is very friendly. The food is of good quality and you have a great...
>> Read full review

,
20/02/2018
TripAdvisor Ratings 5
Solo travel February 2018

What a great experience!

I have spend 6 days in the hotel and it felt like home away from home from the first moment to the last. Great service,clean fantastic room and the whole staff was alwsys helpfull no matter what the...
>> Read full review

, Chorley, United Kingdom
18/02/2018
TripAdvisor Ratings 4
Family February 2018

Great!

A weeks stay for me and my 7 year old, pool heated which was great in February. Staff great, especially Kevin who we knew from a previous hotel. Great location! Only suggestion would be request at...
>> Read full review

, Solihull, United Kingdom
16/02/2018
TripAdvisor Ratings 2
Couples February 2018

Queues

We have been to this hotel numerous times but I think this was the last time. The hotel in general is a bit tatty our bathroom needs redoing completely and it is very difficult to squeeze round the...
>> Read full review

, Worcester, United Kingdom
14/02/2018
TripAdvisor Ratings 5
Family February 2018

Animation Team

what a fantastic animation team here, our 4 year old daughter loved, Tamara, Ezta, Bailey, Cuba and the Slovenian girl, cant remember her name. good location for the beach, restaurants and bars...
>> Read full review

, South Littleton, United Kingdom
12/02/2018
TripAdvisor Ratings 5
Family February 2018

great

great hotel and perfect location, close to the beach, good food, a fantastic animation team who really looked after our daughter! would recommend to anyone with a family,rooms clean, facilities great!
>> Read full review

, England
09/02/2018
TripAdvisor Ratings 4
Couples January 2018

More than satisfied.

We stayed here half board for 11 nights recently. The hotel is in a good position by the Fanabe shops and bus routed. About 15 mins walk down to the sea. Food was good with plenty of choice. Some...
>> Read full review

, Sunderland, United Kingdom
03/02/2018
TripAdvisor Ratings 4
Couples January 2018

Lovely hotel

Staff very friendly .room was cleaned every day.towels were changed when needed to be changed sheets were changed.staff very helpful friendly at meal times.ideal for couples or family with...
>> Read full review

, Plymouth, United Kingdom
03/02/2018
TripAdvisor Ratings 5
January 2018

Amazing Hotel

We, four of us golden oldies, stayed in this lovely hotel early in January. We just cannot fault it. Ideally situated on a excellent bus route affording access to any where in the south of the...
>> Read full review

,
02/02/2018
TripAdvisor Ratings 5
Couples January 2018

Great holiday

We arrived on 18th January for 12 nights. Room was ready for us at 22 even though it says 2 so a great start. Room immaculate and had a walk in shower which we asked for. The food was plentiful and...
>> Read full review

,
25/01/2018
TripAdvisor Ratings 5
Couples January 2018

Fabulous 11 day stay

After reading reviews on Trip Advisor about this hotel I was really worried about staying here but all I can say is the reviews are wrong. Not once were any staff rude or favouritising Germans to...
>> Read full review

, Leeds, United Kingdom
24/01/2018
TripAdvisor Ratings 4
Family January 2018

Great Winter Escape

Returned again to the Jacaranda, with family for some winter sunshine. hotel as always busy but staff cope well. There is a good selection of food always hot and certainly something for everyone’s...
>> Read full review

, Oxford
24/01/2018
TripAdvisor Ratings 5
Family January 2018

One of the best

We've just come back from a week away staying at the Hotel Best Jacaranda and had the most amazing time. I've summarised the good and bad points below: Good: Clean - cleanliness was very very good...
>> Read full review

,
22/01/2018
TripAdvisor Ratings 5
Family January 2018

Lovely hotel

We just came back from here last week , our room was on the 6th floor overlooking the adult pools it was lovely and quiet there is loads of entertainment if you want it something for everybody. The...
>> Read full review

, Stirling, United Kingdom
22/01/2018
TripAdvisor Ratings 4
Couples November 2017

Jacaranda Hotel Tenerife

We had a great time at this hotel which we have been to many times .The Hotel concierge gives everyone excellent service. Her name is Rosie Diaz and she's very helpful. The facilities,food,and...
>> Read full review

, Glasgow, United Kingdom
20/01/2018
TripAdvisor Ratings 5
Couples January 2018

we had a great time at this hotel

staff in all areas were very helpful no issue's with the selection of food at any time we were a bit apprehensive at first due to some o f the reviews that was put on this site all I can say is yes...
>> Read full review

, Hartlepool, United Kingdom
19/01/2018
TripAdvisor Ratings 3
Couples January 2018

Tired decor

Overall impression of this hotel is that it's looking a little tired. Although the rooms are adequate the bathroom finish was showing signs of needing work. The main pool is in the centre of the...
>> Read full review

, London, United Kingdom
18/01/2018
TripAdvisor Ratings 2
January 2018

Winter sun holiday

Hotel Best Jacaranda is a very busy large hotel which caters for the masses. On my arrival after paying over a £1250 for 6 night stay I was shown to my room, once the room door opened a stench of...
>> Read full review

,
13/01/2018
TripAdvisor Ratings 3
Couples September 2017

Was ok.....

Me and my boyfriend stayed here in September 2017.... as my review says it’s average and a bit dated but it’s ok.... it’s central and about 10 minute walk to the seafront where there are tonnes of...
>> Read full review

,
12/01/2018
TripAdvisor Ratings 4
Family September 2017

Family holiday

We went to jacaranda last year for 10 nights, absolutely loved it; rooms were cleaned every day food was brilliant; we went half board bcos that's what we do; we enjoy going out after breakfast and...
>> Read full review

, Kiev, Ukraine
10/01/2018
TripAdvisor Ratings 4
Family January 2018

Nice hotel for holidays

We stayed in the hotel for 7 nights during our New Year holidays. The location of the hotel is great, about 10 min walk from the Plaza del Duke. Our room was on the 5th floor with sea view and was...
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,
09/01/2018
TripAdvisor Ratings 5
Family December 2017

NEW YEAR 2018

our stay at the Jacaranda was great , the New Year gala night was great , our holiday was fantastic . we were in a good location close to the beach , shops and restaurants The food in the...
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,
09/01/2018
TripAdvisor Ratings 5
Couples January 2018

Holiday

Lovely place . Great staff . Bar staff always happy . Hotel nice and clean . Food fairly OK but could do with more vegetarian options marked up for English. Hotel in a nice spot just a short walk to...
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, Keith, United Kingdom
07/01/2018
TripAdvisor Ratings 3
December 2017

Endless sun

Just back from 11 nights at Jacaranda, hotel could be done with a facelift, small insects in our room. There was a kettle in the room tea bags left just twice, cups replaced just once. Food was okay...
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,
07/01/2018
TripAdvisor Ratings 4
Family December 2017

Hotel Best Jacaranda

Just reurned from a week at the Jacaranda on an all inclusive holiday. The hotel was very clean and well maintained. Although we had been informed that work would be carried out in the pool area and...
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, Milan, Italy
06/01/2018