El BEST JACARANDA es el destino ideal para para disfrutar al máximo de las numerosas propuestas de turismo familiar que ofrece COSTA ADEJE. Destacan las vistas a la piscina y a la avenida. Las 563 habitaciones del hotel proporcionan un agradable entorno para descansar después de una jornada llena de emociones. Para las familias con niños, el hotel está adaptado a las necesidades de los más pequeños. Se puede alternar el ejercicio en las pistas de deporte con momentos de descanso en las zonas comunes.
- Todo incluido con bebidas con alcohol (marca propia): Si
- Desayuno buffet: Si
- Almuerzo buffet: Si
- Cena Buffet: Si
- Tenis de mesa: Si
- Aeróbic: Si
- Tiro con arco: Si
- Baloncesto: Si
- Voleibol: Si
- Volley playa: Si
- Billar: Si
- Petanca: Si
- Tenis: Si
- Dardos: Si
- Gimnasia acuática: Si
- Centro ciudad: Distancia (en metros): 500
- Zona de entretenimiento: Distancia (en metros): 150
- Campo de golf: Distancia (en metros): 4700
- Parada de bus/metro más cercana: Distancia (en metros): 20
- Playa: Distancia (en metros): 450
- Aeropuerto: Distancia (en metros): 18000
- Discoteca / Club nocturno: Si
- Sala de juegos: Si
- Sala de televisión: Si
- Mini club (Niños): Si
- Área de juegos: Si
- Tumbonas: Si
- Sombrillas: Si
- para adultos: Si
- Animación para niños: Si
- Baño: Si
- Acceso a internet: Pago del servicio directamente en el lugar: No
- Minibar: Si
- Ducha: Si
- Caja fuerte: Si
- Balcón: Si
- Terraza: Si
- Wi-fi: Pago del servicio directamente en el lugar: No
- Cuna bajo petición: Pago del servicio directamente en el lugar: No
- Camas supletorias bajo petición: Pago del servicio directamente en el lugar: No
- Superficie habitación (m²): 20
- Número de dormitorios: 1
- Secador: Si
- Teléfono de línea directa: Si
- Televisión: Si
- Radio: Si
- Tienda: Si
- Terraza: Si
- Cobertura teléfonos móviles: Si
- Internet por cable: Pago del servicio directamente en el lugar: No
- Servicio de lavandería: Si
- Espacio para bicicletas: Si
- Alquiler de bicicletas: Si
- Caja fuerte: Si
- Terraza Solarium: Si
- Gimnasio: Si
- Alquiler de coches: Si
- Personal multilingüe: Si
- Wi-fi: Pago del servicio directamente en el lugar: No
- Ascensor: Si
- Stand de prensa: Si
- NO Se admiten animales +5kg: Pago del servicio directamente en el lugar: No
- NO Se admiten animales -5kg: Pago del servicio directamente en el lugar: No
- SI Garaje: Pago del servicio directamente en el lugar: Si
- NO Aparcamiento: Pago del servicio directamente en el lugar: No
- American Express: Si
- EC: Si
- Diners Club: Si
- MasterCard: Si
- Visa: Si
- 1: 1 , Distancia (en metros): 700
- 2: 2 , Distancia (en metros): 1100
- 3: 3 , Distancia (en metros): 1900
- 4: 4 , Distancia (en metros): 500
- Peluquería: Si
- Sauna: Si
- Bar: Si
- Restaurante: Si , 1
- Trona: Si
- Snack / Bar junto piscina: Si
- Cocina en vivo: Si
- Cafetería: Si
- Piscina: Si
- Baño: Si
- Ducha: Si
- Sala de juegos: Si
- Hoteles de playa: Si
- Con actividades deportivas: Si
- Hoteles para familias: Si
- Internet: Si
- Adaptado a movilidad reducida: Si
- Restaurante: Si
- Spa: Si
- Parking: Si
- Televisión: Si
- Gimnasio: Si
- Aire acondicionado: Si
- Año de construcción: 1997
- Año de última reforma: 2014
- Número de pisos (edificio principal): 9
- Número total de habitaciones: 563
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Based on 5302 reviews
Claire E, 21/05/2019 Family May 2019
Amazing Family Holiday
Just returned from a fabulous week at the Best Jacaranda with my husband and 2 daughters (20 and 24). The hotel was lovely - clean, neat and the food was very good - something for everyone. Even... >> Read full review
Emma091979, Nottingham, United Kingdom 19/05/2019 Family May 2019
Lovely hotel and friendly staff.
Room was clean, with plenty of room. We were on floor 6 overlooking the pools.
The restaurant had a good choice of food every evening and at breakfast, plenty of... >> Read full review
Coastal749681, Plymouth, United Kingdom 19/05/2019 Couples May 2019
We have just returned from a week’s all inclusive at this wonderful hotel.
We were on the 8th floor in block B with an amazing view.
Food was great with a wide choice for every meal. Special themed... >> Read full review
Sammibowler30, Rushden, United Kingdom 18/05/2019 Couples May 2019
Not a great experience
We stayed at the hotel for a week, I booked a week away for my partners 38th birthday so the trip was to be a special getaway. On our arrival to the hotel I just remember thinking how huge it was and... >> Read full review
scouseWalsall, walsall 18/05/2019 Couples April 2019
Looked good and was good
Visited the Best Jacaranda 26th April - May 5th transfer was good only 30 mins on arrival a lovely welcoming reception staff throughout the hotel are amazing checked in very quick and easy and soon... >> Read full review
Bensonbutton, Wigan England 18/05/2019 Couples May 2019
11 day trip
Lovely hotel well appointed 600 rooms no shortage of sunbeds or parasols huge rooftop sunbathing area with pool and bar. Food was very nice and geared to a multi European clientel many Italians... >> Read full review
pauljaninebaker, Sheffield, United Kingdom 14/05/2019 Couples May 2019
hotel is very large and spotlessly clean rooms are big and a tea/coffee making facilities supplied in room. cleaned to a high standard every day. we only stayed bed and breakfast and found that to be... >> Read full review
potofgold995, Wiltshire, United Kingdom 13/05/2019 Family April 2019
Good hotel but somewhat let down
Initially pleasantly surprised.
Had adjoining rooms which was great. The rooms were clean and the beds were big and so comfortable. Cleaner made the rooms up each day and bedding changed once... >> Read full review
AmandaF318, Bradford, United Kingdom 12/05/2019 Couples May 2019
Nice but it’s changed and not for the better
I came here with 12 of my friends in October 2017 and couldn’t fault the hotel. Clean, great staff, lots of food choice etc.
Decided to return with the hubby and we are on our second to last day... >> Read full review
Diasnutza, Dublin, Ireland 10/05/2019 Family May 2019
Amazing hotel service ,Best staff
Great for families, staff at the restaurant is extra nice , rooms are up to standards, everything needed for an amazing holiday . Swimming pools are warm , massages on the side of the pool, photo... >> Read full review
Lea1582, 08/05/2019 Friends getaway May 2019
Lovely week in Tenerife
Great hotel with many pools in a good location. Animation is just amazing! A pretty huge buffet with a lot of choices.
Nice and helpful staff. Big beds which are very comfortable.
For sure I will... >> Read full review
Lornaedinburgh, Edinburgh 07/05/2019 Family May 2019
Lovely place to stay.
lovely hotel, clean rooms, plenty of sun beds, staff very helpful.
Stayed for 7 nights half board.. although there was lots of choice and the presentation was nice the food was not great. We ended... >> Read full review
Stefan B, 03/05/2019 Couples March 2019
First time to tenerife
My wife booked us up to tenerife for a week first time ever for us both we stayed here at jacaranda wow we was amazed how big an nice the hotel was when we arrived every thing was great all staff was... >> Read full review
Fl0rin23, 30/04/2019 Family April 2019
Nice place to stay
I do recommend Best Jacaranda as it.s a nice place to stay ,good food , daily cleaned ,welcoming ,really close to many shops ,restaurants, souvenirs shops and a few minutes away from the sea and only... >> Read full review
Patrik P, 30/04/2019 Family April 2019
Been here for a week and couldn’t enjoy myself more. We loved the entertainment team and my little sister had a lot of fun in mini club. The food was great and the rooms very clean. All the staff... >> Read full review
Gilly186378, Stoke-on-Trent, United Kingdom 29/04/2019 Family April 2019
Enjoyable week in Tenerife
We went with our daughter, son in law and their 5 year old.Not the sort of hotel we would choose for just ourselves but it was a good family hotel.
Asked for rooms next door and on high floor. We... >> Read full review
wimbojimbo, London, United Kingdom 27/04/2019 Family April 2019
Great stay! Great food! Great staff!
So, fantastic week away enjoying Tenerife!
Everything about the experience was really nice and the food and service was absolutely 4*. What I would say is that the hotel itself including the rooms... >> Read full review
Theonewhoknocks75, United Kingdom 27/04/2019 Family April 2019
Hotel very well situated, beach, restaurants and shops close by. Food very varied and well prepared. Lots of activities during the day for all adults and children, special thanks to the carlos from... >> Read full review
572alysonc, Penarth 27/04/2019 Family April 2019
We have just returned from a superb 10 day holiday. Wonderful hotel, comfortable beds, food great, Wok was superb, wish I'd tried it earlier! The staff were very friendly and helpful.The hotel is... >> Read full review
lienec2014, 24/04/2019 Family December 2018
Horrible management attitude
· Rooms are old and worn off. The biggest disappointment are cockroaches, they are everywhere, in bed , rooms , walls , they have massive cockroache problem. Management (not reception staff, girls... >> Read full review
Matthew1955, 24/04/2019 Family April 2019
Not a 4* hotel
We are currently staying in this hotel. We have another 6 nights left in this hotel. We cannot wait to go home.
It is dreadful, the food is terrible. We are not eating in this hotel anymore.
This... >> Read full review
Jinty1967, Glasgow, United Kingdom 24/04/2019 Family March 2019
Daughter’s 21 st present
Thanks so much to Diana my daughter and her boyfriend had an amazing stay , everything we requested , flowers cava card etc was organised and the hotel provided balloons etc . They loved their stay... >> Read full review
Bigtrucklee, 20/04/2019 Family April 2019
Don’t come to this hotel if you have children. Kids are not aloud in the swimming pools with floats as they are considered dangerous . My daughter had a rubber ring to float around the pool in and... >> Read full review
mikehowdo, Treorchy, United Kingdom 20/04/2019 Couples March 2019
Last minute birthday break
Nice clean hotel ,plenty of options at meal times left a bottle of champagne in room on day of my birthday, would recommend and will definitely will be returning, this year staff very helpful room... >> Read full review
VStubbs73, Sunderland, United Kingdom 18/04/2019 Family April 2019
Perfect for families
We have returned from a week at this hotel, 2 adults and 2 children 8 & 12. We loved this hotel, plently to do and lots of pools to choose from.
There was plently of food to choose from so even the... >> Read full review
Sarah M, Gloucestershire 17/04/2019 Family April 2019
Best Jacaranda- Second Visit and did not disappoint :)
Great family hotel and we had a fantastic time again.
RECEPTION can be very busy and so be prepared to queue.
ROOMS were clean with a small fridge, kettle and free safe.
POOLS were busy, one... >> Read full review
Poff234, 16/04/2019 Family April 2019
Basement room next to children’s area
We arrived at 7pm and it took an hour to check in. Our four passports were scanned at least five times. Eventually we were taken to our room. A basement area was large and well furnished but next to... >> Read full review
brians412, Dublin, Ireland 13/04/2019 Couples March 2019
Great big hotel. Loved the pool area. Pools on the bottom level and the 5th level so plenty of space. 5 minutes walk to the beach with all the shops bars and restaurants in between. Rooms are nice... >> Read full review
mikeandsue5756, Carlisle, United Kingdom 13/04/2019 Family April 2019
just got back from this hotel,
travelled with my wife and granddaughter (9 years old). check in was very good. As we were all inclusive the restaurant was closed when we arrived. we were provided... >> Read full review
IssyKent, Kent 12/04/2019 Family April 2019
A huge hotel situated near shops bars restaurants and the beach at Fañabe. The rooms are spotless, gardens well tended and the pool areas lovely. If it’s too lively & noisy with activities at the... >> Read full review
mensn, 10/04/2019 Family April 2019
Amazing place to stay loved all!
Just comeback from last dec 2018 , even now is better, new staff there and I wanna thank you to Rafa and Gosia ! They do entertainment every hour! Definitely I’ll... >> Read full review
Sheilsb66, 07/04/2019 Couples April 2019
Good value for money
Just returned from a week at the hotel. The first thing you notice as you arrive is that the hotel is quite old fashioned in decor and could do with a referb. That said the hotel is absolutely... >> Read full review
anthonybI7100CR, Liverpool, United Kingdom 07/04/2019 Couples April 2019
Lots of good things about this hotel but major areas for improvement
We have just returned from a weeks stay at this hotel and we were impressed by the friendly staff. However things did not get off to a good start due to the chaotic registration process which seemed... >> Read full review
Gill G, 06/04/2019 Couples March 2019
Adapted bathroom unsuitable and unsafe for a disabled person
We requested an adapted room for my disabled husband and having previously stayed many times at the Best Tenerife at Playa de las Americas where such rooms are purposely adapted and well appointed... >> Read full review
Xchar98, Nottinghamshire, United Kingdom 31/03/2019 Couples March 2019
Got back today from a weeks stay at this hotel. I can’t recommend this hotel enough! The friendly staff, poolside, location and the FOOD so much choice for even the fussiest of eaters. Lovely touch... >> Read full review
Lorraine B, Bradford, United Kingdom 31/03/2019 Couples March 2019
What a fantastic Hotel the staff are so helpful and friendly. There are 6 pools if you want to relax. The room's are a great size the bathroom could of done with updating. Great night's sleep so... >> Read full review
vonski1, Glasgow 28/03/2019 Couples March 2019
The hotel name says it all
We booked our normal hotel in Tenerife to be told there was an over booking so they put us in the BEST jacaranda we were upset until we saw it the hotel is stunning and all staff are friendly and... >> Read full review
Adesnett, 27/03/2019 Solo travel March 2019
First impression was I wouldn't be able to find my way round the hotel however after a day or so I was fine the room was very good with a poolside view everyhere was spotless and the staff were very... >> Read full review
mark m, 23/03/2019 Couples March 2019
We were very pleased with the Best Jacaranda. Arriving there in the early hours of the morning, the staff who greeted us said they knew we'd be tired and hungry so they'd got some food ready for us... >> Read full review
PMB24, Chichester 23/03/2019 Couples March 2019
This was our 3rd visit to Best Jacaranda and we will certainly be going again. Pools for kids - quieter areas with own pools for a more relaxed time as well. Great food in the restaurant. Service... >> Read full review
K M, 23/03/2019 February 2019
Terrible tatty. Hotel serving terrible food served by terrible untrained staff. The building needs major maintenance, the staff need proper training. All inclusive is a large canteen serving food... >> Read full review
Mrs Faye S, 21/03/2019 Family March 2019
Fabulous stay at jacaranda
We booked a 4 night stay here and had a really lovely time. The hotel has a lovely feel about it and we felt very safe as a family. The design of the hotel is great as you are sheltered from any wind... >> Read full review
dizzydeeLeeds, Leeds, United Kingdom 20/03/2019 Family March 2019
Just what we needed
So I’m writing this review mid trip and so far so good - well apart from the first day. I’m visiting with my mother who has mobility issues I had requested a room near a lift (mobility scooter to... >> Read full review
tooney2018, Derby, United Kingdom 19/03/2019 Couples March 2019
Food stops this getting a higher score
Visited this hotel in march, on arrival the hotel looks great, easy check in and staff that spoke brilliant English.
We stayed here for 5 nights on a all inclusive stay,
I would like to say that the... >> Read full review
251sanar, London, United Kingdom 16/03/2019 Couples March 2019
Babymoon with 0 promises kept!
We wrote to this hotel ahead of time explaining that we were a babymooning couple and that I was 23 weeks pregnant. We received an email response saying our stay would be made extra special and this... >> Read full review
Gosiaxx, Playa Blanca, Spain 15/03/2019 Couples March 2019
We spent our anniversary in Best Jacaranda. We enjoyed it a lot. The hotel is beautiful clean and huge. The staff are very friendly and helpful. We joined activities organised by animatition team and... >> Read full review
Chris B, Yarm, United Kingdom 14/03/2019 Couples March 2019
Our first venture into all inclusive holiday.
To be truthful, felt a little disappointed with the "All inclusive package " hotel facilities were good and very clean, cleaning teams working in all pool areas at the end of each day, bar staff and... >> Read full review
Thomohawk16, Dumfries and Galloway, United Kingdom 11/03/2019 Family October 2018
That good we booked again
Excellent value for money, Fantastic location close to great bars and eating places, rooms are very basic but clean and all inclusive food was excellent although local places are that cheap and good... >> Read full review
Rafał L, 11/03/2019 Family March 2019
Fantastic hotel for family Holidays
It is our 3rd visit here and after this Holidays we are sure that we Will come back!
Entertainment team made our holidays special. I would like to mention Rafa who was speccialy nice to our family... >> Read full review
Jasperlekens, 10/03/2019 Family March 2019
Really enjoyed my time here
I came here with my family, had a really good time. The animation team made time for everyone. More than enough place in our rooms. Food was good. People working are friendly. This was already our... >> Read full review
Jane P, 05/03/2019 Couples March 2019
Jacaranda costa adeje
Hotels staff all friendly
Food good variety and lovely
All in all enjoyed every minute of it and would definately reccommend
Only 1 issue and it was the... >> Read full review
hcplondon, london 05/03/2019 Couples February 2019
My daughter booked the hotel as a treat for my 74th birthday.Its a very big hotel and its very busy.Check in was great as we were the only people to check in this hotel from the transfer coach.we... >> Read full review
NorthStar64257562418, Southend-on-Sea, United Kingdom 04/03/2019 Family February 2019
Maraca day feb 2019
Rooms clean and tidy restaurant food was lukewarm at best. Curtains to balcony were filthy. The resort itself was very presentable but turning the balcony light off at 23.30 I found unacceptable and... >> Read full review
Henriikka75, Rusko, Finland 28/02/2019 Family February 2019
Not a four star hotel, more like two or three stars
Hotel needs a facelift. Everything in the room is a bit ware out and old. We had a familyroom on the 7th floor with the pool view. Several nice pools, only one was heated and that was too small... >> Read full review
StaffordAlan, stafford 28/02/2019 Couples November 2018
Very good location, ideal for short walk to the beach area where there are many bars and restaurants. Good size "refurbished " room. they mean "makeover", loose metal floor strip, kept lifting, not... >> Read full review
as13m, Glasgow, United Kingdom 27/02/2019 Couples February 2019
Came back to the Jacaranda for my birthday.
Check in was great, Kirill was excellent, despite being very busy.
Our room was excellent, we upgraded to a junior suite.
Deanna had arranged a bottle... >> Read full review
ecm79, essex 21/02/2019 Family January 2019
Read some mixed reviews before we arrived but we found the hotel to be better than expected. Rooms cleaned daily and all staff very friendly and helpful. We upgraded to a suite as we needed a... >> Read full review
Rash786, 19/02/2019 Family February 2019
Silvia reception staff is appalling
I am currently in This hotel waiting to check in first 11am which I understand is my problem for coming early however travelling with a six month old at 2pm I went to check in desk greeted by Silvia... >> Read full review
Danierin88, 16/02/2019 Friends getaway February 2019
Fantastic animation team!
Really enjoyed my stay at this hotel! There are lots of pools to choose from and a great variety in the hotel restaurant. The rooms are big and clean and the entertainment during the day and at night... >> Read full review
jaysI934PU, 16/02/2019 Family February 2019
Hotel facilities very good. There was a good selection of food and drinks included in our all inclusive package. The mini club for kids was very good and they had a mini disco for kids every night... >> Read full review
hcazz, fenland 15/02/2019 Couples February 2019
Not the best, but not the worse,
We have just returned from the Jacaranda Hotel with mixed views.
The room, overlooked the road which was noisy day and night, at times it sounded like we had a party of people on our balcony. The... >> Read full review
Georgia R, Church Gresley, United Kingdom 13/02/2019 Family February 2019
We booked a week in this amazing hotel for a family of 11 and from day one we haven’t been dissapointed. The hotel is big, bright, spacious and has amazing views from all around.
Even though we... >> Read full review
Kerry D, 12/02/2019 Family February 2019
Lovely hotel. Friendly and helpful staff. Room was fine. Our girls (6 and 4 enjoyed the Kids club). Close enough to the beach and also close to a good playpark. I would recommend to anyone with a... >> Read full review
Jill P, March, United Kingdom 10/02/2019 Couples February 2019
Just returned from a weeks holiday here our second stay here and we were not disappointed lovely hotel everywhere so clean friendly staff will stay here again close to the beach shops and some nice... >> Read full review
rajkumar0000, 09/02/2019 Family February 2019
Worst service ever
This is definitely not a 4 star hotel!!! The hotel is still living in the 1980’s. I don’t think it ever been renovated since it was built. The reception staff are so rude and very un helpful. I... >> Read full review
bercelia n, Greater London, United Kingdom 08/02/2019 Family July 2018
My kind de and I have twice now and I have to say we love the hotel, atmosphere and staff are so friendly. The choice of food is insane and each night is a different theme so there is something for... >> Read full review
Williamsonlisa, 05/02/2019 Family February 2019
This was the first time in this hotel with our kids we been here for a week, food was very good, good location and for the kids mini club was really good for my 2 kids age 10 and 7 had an amazing... >> Read full review
Steven R, Washington, United Kingdom 05/02/2019 Couples January 2019
Warm food only but great place
My wife and I have recently arrived back from a week here. It was a great place and the staff were very helpful and freindly.
Our only criticsim was the temperature the hot food was served at. Luke... >> Read full review
Diane T, 04/02/2019 Couples January 2019
Stayed at hotel in January, staff very helpful, room ok, stayed on top floor (985) has had a refit, plenty of wardrobe space but not 1 draw anywhere. Free safe ( great) and can hire beach towels £10... >> Read full review
janey212015, Essex, United Kingdom 04/02/2019 Couples January 2019
Stayed here for 4 night 28/01/18 we stayed bed & breakfast, location good, hotel clean , most of the staff friendly but bathroom needs updating bath panel was grim & toilet seat need replacing... >> Read full review
Roger H, Shoeburyness, United Kingdom 04/02/2019 Couples January 2019
Disapointing 12 days
Hotel was clean and staff helpful. Free safe and good free wi-fi. Breakfast was disappointing as the cooked breakfast was always cold. Paid extra for a room with a pool view but the height of the... >> Read full review
ding20, Cumbria, United Kingdom 29/01/2019 Couples January 2019
Stayed here 10 days in jan , very big hotel , food excellent, large dining room easy to forget where your table is , put jacket on chair , easier to spot, would advise going early for meals , bit of... >> Read full review
Trebor900, Rushden, United Kingdom 28/01/2019 Family January 2019
Family Holiday January 2019
Hotel is very large and can be difficult to find your way around. lots of dead ends and lift access is poor. However, everything you could need is here, as long as you don't mind a few crowds... >> Read full review
Tomhgj, 26/01/2019 Couples January 2019
One full week in this hotel
5 minutes walk to the beach
Big and clean room
Good choice at the buffet
7 pools gym tennis and basketball court
Animation team is Super!! Games and good fun around pools... >> Read full review
Britt L, Seville, Spain 24/01/2019 Family January 2019
I stayed one week in this hotel with my two daughters and it was great. Its a perfect hotel for families
The Staff was very friendly and helpfully.
Entertainment team was great, Sarah was really... >> Read full review
lindsey r, 22/01/2019 Family January 2019
Great destination, Jet2 were VERY good
We stayed 11-18th Jan, family of 4.
Our toddler is 2 and was given a bed, after a quick call to reception a cot bed was brought up immediately.
Bathroom drainage not great and drains gurgle in the... >> Read full review
Julie19672014, St Ives, United Kingdom 21/01/2019 Couples January 2019
Some miserable staff, and cold food.
Stayed at this hotel with my husband from the 7th-17th of January. Positives were the hotel is nice and not to far from the town, promenade and beach. Rooms were kept clean and the cleaners were... >> Read full review
HL1979, Liverpool, United Kingdom 20/01/2019 Couples December 2018
We loved our stay at the Best. Excellent atmosphere and lovely rooms. Quality food and drinks and all staff work very hard. We did have trouble with our bathroom but reception staff resolved issue... >> Read full review
derek g, 20/01/2019 Couples January 2019
Lovely short break but could be made even better
Stayed here.from 15/19th January for a short winter break. Overall we were very pleased with the hotel and staff and would recommend it to anyone, comfortable rooms very clean throughout very good... >> Read full review
Johnnybobby79, 18/01/2019 Family January 2019
Average age 70+
Stayed at the hotel 11-18th January.
Cleaners did a really good job every day.
Bar and restaurant staff friendly and always want to help.
Good choice of food especially if you like... >> Read full review
mart10k, UK 17/01/2019 Family January 2019
Disappointing response to booking enquiry
I was recently interested in booking a summer holiday at this hotel. Due to my daughter's medical condition I contacted the hotel to advise and check that they would be able to make minor adjustments... >> Read full review
Coastal29020501729, Dunfermline, United Kingdom 17/01/2019 Couples December 2018
4star rating just rooms basic needs to be brighter dull.food was second to none.entertainment passible bar service very poorover all was good hotels needs a bit tlc sorry no can dot the hotels needs... >> Read full review
TenerifeNavidad, 17/01/2019 Family January 2019
Visit of Best Jacaranda in January 2019
Sport animation is good and professional. We stayed in other hotel, but often visited Best Jacaranda for sport tournaments.
Meal is like much as in other hotels, we didn't notice some... >> Read full review
Mogsy123, 14/01/2019 Family January 2019
Not quite 4 star
Have just come home from a weeks stay at the Jacaranda. I thought I would give the positives and negatives of our holiday
Hotel kept lovely and clean
Bedrooms were a good size and maid... >> Read full review
Ashleigh2987, Sunderland, United Kingdom 13/01/2019 Family December 2018
Stayed 30th Dec-6th Jan. I did not feel this hotel was 4* quality. Sunbeds are reserved from the early hours. Food is repetitive apart from show cooking stations. We were half board and given a paper... >> Read full review
Linda V, West Midlands, United Kingdom 13/01/2019 January 2019
Have just returned from this hotel, went as a couple, and felt it did not live up to its 4* status.I'll start with the positives, room and food were ok, but didnt expect paper cups and to be told tea... >> Read full review
649mikey649, formby 10/01/2019 Family December 2018
Great stay, lovely staff
Stayed here over the xmas/new year holidays. Staff good, particularly restaurant & cleaners, very friendly. 1 pool heated which is defo needed as the others were very cold despite the great weather... >> Read full review
Danmelhenryreevahols, 10/01/2019 Family January 2019
The hotel facilities are good with lots on every day David and Iago the hotel entermaniant was very good for the kids. Pool games and activities around pool and the kids club in the evening was very... >> Read full review
Barry T, 08/01/2019 Couples January 2019
Worst hotel in Tenerife by far!!!!
Currently stopping in the Best Jacoranda Hotel and I have never felt so belittled as much as the staff (especially restaurant) in my life in any any country around the world! I actually got shouted... >> Read full review
Claire S, Catterick, United Kingdom 06/01/2019 Family December 2018
New Year Trip
On arrival the check in took about 10 minutes and we were then able to go to our room. We were pleased to find our room was on the top floor facing the pool and had a lovely sea view. The room was... >> Read full review
David H, High Wycombe, United Kingdom 05/01/2019 Family December 2018
So it started badly as we were victims of the Gatwick drone and eventually arrived 3 days late and had to travel to Manchester to get a flight. We kept in touch with the hotel who were prompt in... >> Read full review
deeemgee, Stirling, United Kingdom 05/01/2019 Family January 2019
Lovely NewYear Holiday
We’ve just returned after a 7 night stay on a room and breakfast basis. We arrived on 28th December; room not ready but very friendly reception staff offered a voucher for a free drink until room... >> Read full review
jenigordon, Whickham, United Kingdom 03/01/2019 Couples January 2019
NYE holiday in the sun !
Stayed for a week over the New Year (2019).
Great hotel, good food and drink. Not too expensive for bar food and drink. Descent pools and daytime activities. Good gym too.
Meals were superb, lots... >> Read full review
TomInTheSun, Playa de Fanabe, Spain 01/01/2019 Family January 2019
New years vacation at Best Hotel Jacaranda Tenerife
Here again since last week to celebrate New Year (I was here too with Valentine).
Everything has even got better than it allready was, amazing they still managed to improve wat was for me allready... >> Read full review
RebeccanBrad, Doncaster, United Kingdom 01/01/2019 Couples October 2018
Do not stay here
The bed sheets and towels were dirty on arrival, when put towels in the bath to be changed, were hung up dirty again. Bed sheets weren’t changed despite clearly being dirty.
There is no room service... >> Read full review
MarkTtt, 30/12/2018 Family December 2018
Week holiday in Tenerife. Best Jacaranda, Hotel 4*, good quality, nice room. Good restaurant. Lots of pools. Super animation staff, guys are very friendly!! Everynight minidisco anddifferent show at... >> Read full review
Lauralouise568, Saltburn-by-the-Sea, United Kingdom 30/12/2018 Family December 2018
All inclusive is rubbish
Paid for all inclusive, you’re allowed about 10 drinks off the menu without paying extra for the others. I asked for a bottle of water at reception as I was feeling unwell and was told I had to wait... >> Read full review
Kingstone44, 29/12/2018 Family December 2018
Hotel is very goodlooking and in a great location! Nice room with views and buffet at restaurant was very good! Pools downstairs and upstairs!! Entertainers are super nice and make you have fun all... >> Read full review
Darren B, 26/12/2018 Family December 2018
Winter break away
First time in this hotel with my family from Manchester highly recommended for all types
Food n hotel spot on pool area super n entertainment for kids is super great team work ex time come back... >> Read full review
GeorgeMartin, Biddulph, United Kingdom 25/12/2018 Family December 2018
Excellent animacion team and as this was our first time in this hotel. The accomodation and food were outstanding. A great place to relax. We will definately return to this hotel
. The staff were... >> Read full review
shimmies33, Glasgow 20/12/2018 Couples November 2018
Stayed here from 24th November for 1 week on half board basis
On arrival we had 4 couples in front of us to check in There were 3 people checking guests in but one of those was trying to deal with a... >> Read full review
Nick D, 19/12/2018 Family December 2018
A great hotel with a great service
We booked the hotel trough the travel agency. We have a 9 years old daughter so we looked for a kids friendly place. They recommended this hotel. I have to tell you it’s not only kids friendly, but... >> Read full review
colinmZ4531TZ, Wakefield, United Kingdom 18/12/2018 Couples December 2018
Good hotel in good location
We had a room in block E room 352, a bit difficult to find at first as the place is so big but got there in the end. Food was good but again some of it was lukewarm so we used the microwave to warm... >> Read full review
tanyb15, Newcastle upon Tyne, United Kingdom 17/12/2018 Family December 2018
Unhappy ending to a nice trip !!!!!
Was having a lovely holiday until the last day when left our belongings on sun loungers 4 towels kids shorts & bikinis mans tshirt and a blanket to sunbathe on all disappeared ????? To be told... >> Read full review
358rachm, Barnsley, United Kingdom 11/12/2018 Family November 2018
Very Standard Holiday
The room we had was rather tired and needed work especially the bathroom that had mould all down the bath seal etc.
The food in the restaurant was very standard and nothing for the kids unless they... >> Read full review
Ann B, Doncaster, United Kingdom 08/12/2018 Solo travel November 2018
Visited this hotel on my own from 14th - 28th November and I wasn't disappointed.
Quick check in and I had been allocated a superior room on top level of the hotel - Room A703 which overlooked the... >> Read full review
Susieduck, 07/12/2018 Couples December 2018
First time in this hotel. Swiming pool area good but sun on only half of the area all day. Entertainment team excellent plenty of games all day.. Room spacious but we were overlooking a car park. The... >> Read full review
Samantha H, 07/12/2018 Family December 2018
Great hotel for all age ranges! Came to hotel with our 6 year old daughter for 1 week! no faults with all aspects of hotel and will definitely be returning 👍 Area also very close to beach... >> Read full review
sunlover1010, London, United Kingdom 06/12/2018 Friends getaway November 2018
Large hotel in a good location, close to everything. I'm disappointed with the room. Whilst large and clean we were on the ground floor and never got the sun. This made the room cold and dark. Felt... >> Read full review
russellc834, 05/12/2018 Family December 2018
Lovely place to stay
We cannot understand why this hotel is not getting the very best reviews
This is our second stay
Staff are excellent
Food is very good excellent selection and cannot understand other comments... >> Read full review
philmog, Worthing, United Kingdom 05/12/2018 Friends getaway November 2018
Nice Hotel but -
This hotel has so much going for it - Wonderfully helpful and attentive staff and spotlessly clean.
However there are a few things that let it down - although the food is varied and plentiful it is... >> Read full review
Scott M, 30/11/2018 Couples November 2018
We had winter holiday and stayed here. Very pleasant and staff always helpful. Good choice of food every night and different dinner themes.
Breakfast lovely too.
We stayed all inclusive.
Couldn't... >> Read full review
759billyl, London, United Kingdom 30/11/2018 Couples November 2018
Couples anniversary visit
Firstly, if I may say the facilities in the hotel are great. The room was clean, spacious, and the food was excellent.
We had an issue when arriving, as we had been provided with two single beds. We... >> Read full review
Kelly S, 29/11/2018 Family November 2018
November 1 week stay
Hassle free and fast check-in,impressed with the room it's spacious and clean. Big variety at breakfast. Plenty to do around the pool with an mazing animation team that are activity involved with... >> Read full review
Getaway06836964090, 26/11/2018 Family November 2018
Family of 3 from manchester
Hotel was perfect for us, everything easily accessable. Food was great breakfast dinner and tea, selection was really good. Nice warm pool for the kids, our little girl wasnt out of it all week. Also... >> Read full review
Lesley C, West Midlands, United Kingdom 25/11/2018 Family November 2018
Visited this hotel for a week from the 16th November with my family including my elderly parents. We were quite apprehensive as there are some very negative comments about this hotel, however, I can... >> Read full review
willm93, Cheltenham, United Kingdom 23/11/2018 November 2018
Large hotel with friendly staff and ideally situated in our favourite area of Tenerife
We spent a week, half board, in this hotel, it is big but well organised. We were possibly in the minority with regard to English speaking as there were many Italian, Swedish, German, Asian etc but... >> Read full review
Traveler00403155218, 23/11/2018 Family November 2018
Family holiday Liverpool ti Tenerife
My first time with 7 of my family. I'd just like to say from the minute I've got here the food has been great. But the star of this hotel has to be the hotel entertainment team absolutely first class... >> Read full review
wynm0rgan, Merthyr Tydfil County, United Kingdom 20/11/2018 Couples November 2018
3 Star at best
Whilst my wife and I had an enjoyable holiday but we feel that this hotel is a 3 star at best. There were some things we enjoyed in the hotel but the negative aspects outweighed the... >> Read full review
Ethanhoward1, Rainford, United Kingdom 19/11/2018 Couples November 2018
This hotel is spacious, clean , decorated nicely, this hotel provides good quality food , loads of choice for everyone, maid service excellent, staff friendly all over the hotel, very helpful. Best... >> Read full review
DayTrip02149574025, 18/11/2018 Couples November 2018
Me and my partner are currently here lives up to expectations lovely hotel very big and only downside is no bloody ironing board lol but apart from that great location fab entertainment and a extra... >> Read full review
Relax38001238158, 18/11/2018 Family November 2018
Absolutly best vacation
I realy like the hotel, the food, the bars, the pools, the resturant, the hotel is very cleany, the international entretainer team is absolutly amazing, davide TOM and iago GERRY they are very... >> Read full review
Curious00184760363, 18/11/2018 Family November 2018
ABS FABOULOUS VACATION
First time in this hotel with my family and friends for one full week !! I enjoyed everything!! I had a nice room, with great view! Restaurant is very good and bars in the hotel also!! Very Nice... >> Read full review
Seaside13593008282, 18/11/2018 Family November 2018
Excellent hotel.Rooms clean and tidy. Cleaners cleaned everyday. Plenty of food and cakes. Lots to do in hotel, great animation team. Water polo and aqua gym. Aqua gym to Gangham style what a laugh... >> Read full review
Susan M, Edinburgh 15/11/2018 Friends getaway November 2018
Cold food let it down.
Had a great holiday, very impressed with cleanliness of hotel. Entertainment team were full of energy and enthusiasm although did not bug people to join in.
Heated pool is a real selling point... >> Read full review
JanaZ189, Costa Adeje, Spain 15/11/2018 Family November 2018
Sunny holiday in Tenerife
First time in Tenerife and in this hotel! I stayed one week with my son and friends. I liked everything!! Room was great!! Restaurant and discobar are really good!! Entertainment during day and night... >> Read full review
Георги Н, 15/11/2018 Family November 2018
First time in this hotel! Im 46 y.o. I came with my friends from Latvia and my son from Bulgaria. We stayed one week next time I would like to stay longer. We enjoyed everything!! Pools amazing disco... >> Read full review
ashmills1987, Bolton, United Kingdom 10/11/2018 Couples November 2018
Just come back from a 5night stay at this hotel stayed from Sunday 4th November and flew home on Friday 9th November.! The hotel is great check in was easy but finding the room was abit of a... >> Read full review
224ulfp, 10/11/2018 Family November 2018
Good, friendly and worth the money
We went down to Costa Adeje and Best Jacaranda at the beginning of november -18. Expectations were high and since we really needed a break, we chose carefully when it came to the choice of hotel... >> Read full review
GrantyT1966, 09/11/2018 Couples November 2018
Room was okay pool view not good. Food is fine. Around the pool entertainment is very good green team fantastic. First time at this hotel and I would return however would go self catering. Not enough... >> Read full review
P4108OVlouiseh, 08/11/2018 Couples November 2018
Great time here
Had an amazing holiday, I will definitely come back food was good the animation team are fab Tom & Gerry (that's their names ) ha ha are hilarious tom loves been pushed in the pool ha .
Great... >> Read full review
teve84, 08/11/2018 Couples November 2018
Week away with my partner.
1st time in this hotel and I will be returning.
We came here for a week away in November and loved it.
We went all inclusive and the food is really good. Themed nights in the restaurant makes the... >> Read full review
Annette R, Glasgow, United Kingdom 06/11/2018 Family October 2018
brilliant hotel great destination!
We received great customer service from start to finish, our bedrooms were lovely, large size complete with fridge, tea/coffee making items , large balcony , seating area in room, large bathroom with... >> Read full review
philbest2016, Derby, United Kingdom 06/11/2018 Family October 2018
Great place to stay
Spent a week at this hotel with my wife and 7 year old daughter and all in all it was a fantastic stay. I have to admit, this was our second choice as On The Beach cocked up our first choice! After... >> Read full review
pe_almeida, Lisbon, Portugal 06/11/2018 November 2018
Good family hotel
Close to the beach, decent food (but don't expect amazing quality), friendly staff, organized events by the pool and a outdoor heaten pool. There is a kids area also by the pool that is very... >> Read full review
jacobe950, 03/11/2018 Family July 2018
It was amazing we had a lovely time.
Brilliant food and good service and all
So good entertainment. The pools were amazing, The kids club at the hotel was amazing good staff there and lots of good... >> Read full review
Keith M, Ballyclare, Northern Ireland, United Kingdom 03/11/2018 Family November 2018
Lovely, polite staff and excellent swimming pools. A great family holiday for three generations. The food was delicious with great variety for a week. All inclusive was the way to go. No nightmare... >> Read full review
Road84664, 03/11/2018 Couples November 2018
Loved this hotel , everything perfect here and will be back next year for sure , sad to go home today , entertainment was very good and lots happening all day . All the pools are perfect . Food out... >> Read full review
Muttley35, 31/10/2018 Family October 2018
We have just returned from our family holiday from this hotel yesterday. This is a large but fantastically run hotel. The reception area is nice and large and light and the staff are super helpful... >> Read full review
markspuggy, Bolton 31/10/2018 Family October 2018
Fantastic stay & resort
We have just got back from a family holiday (3 of us) in Costa Adeje and we stayed at the Hotel Best Jacaranda.
Firstly the hotel is only a 15min transfer from the airport which is great. The check... >> Read full review
Debbie24562, Warminster, United Kingdom 30/10/2018 Family October 2018
I would thoroughly recommend this hotel, especially if you have children. The facilities are very good with just enough activities should you wish to join in but with no pressure to do so if you... >> Read full review
Rachael S, 28/10/2018 Friends getaway October 2018
Such a amazing stay. Lovely clean rooms, fantastic food what didn’t disappoint. Staff were friendly especially the animacion team. Close to the beach bars and places to eat. Across a road to a... >> Read full review
danpottingshed, Manchester, United Kingdom 27/10/2018 Family October 2018
Very good experience, I will definitely be coming back and would recommend this hotel to anyone.
The activities around the pool area great for kids and adults.
International animation team are the... >> Read full review
lduncan1955, Ayr, United Kingdom 27/10/2018 Family October 2018
Great time here staff could not do enough for us excellent service food also great attention from the animation team davide and iago who danced with my 88 year aunt and she also did stretch classes... >> Read full review
ameliahawley, Newquay, United Kingdom 25/10/2018 Couples October 2018
Not worth the money
I’m very undecided by this hotel. There is good points and bad points, but because of that it was not worth the price we paid and definitely wouldn’t consider it was 4 star!
First of all, the food... >> Read full review
samhalsall101, Wigan, United Kingdom 25/10/2018 Family October 2018
Holidays in Tenerife
Good family holiday, first time in this hotel, good staff and good international animation team they do a lot of activities thanks to David Iago shakira Dino and Rachel , food in the restaurant was... >> Read full review
Kaza P, 25/10/2018 Family October 2018
Huge hotel, fabulous holiday
The hotel is very clean with friendly staff, has very good facilities. The restaurant has different Themes every night.Short walking distance to anywhere you wanna go. The animation staff is amazing... >> Read full review
24126315, Glasgow, United Kingdom 22/10/2018 Couples October 2018
This hotel cannot be 4star
We were disappointed with just about everything at this hotel except the location
Noise during the day was loud
Poor state of repair, maintenance and cleanliness
Poor... >> Read full review
jim p, Hamilton, United Kingdom 21/10/2018 Family September 2018
Visited this hotel with my grand daughter and was disappointed with the welcome we received. We had paid extra for a room which was small and disappointing.
The room was not cleaned some days till... >> Read full review
Burton-Howells, 21/10/2018 Family October 2018
Most amazing family holiday
Absolutely fantastic hotel with incredibly friendly staff from the entertainment crew to the cleaners. Everyone is ready to help with any request and always there with a smile. Evening entertainment... >> Read full review
mrsfusion1981, 19/10/2018 Family October 2018
Could have been so much better :(
On arrival at the hotel around 11:30pm we were checked in by a pleasant receptionist. We were given directions to our room on the bottom floor. We struggled to find our room on our own. When we... >> Read full review
williamdocherty80, Fife, United Kingdom 19/10/2018 Family September 2018
I'm no sure if I should give this hotel 2 or 3 stars . First off if you are not Spanish the entertainment staff aren't interested . As soon as they hear your British accent they are not interested... >> Read full review
Jake O, 18/10/2018 Friends getaway October 2018
Best International entertainer team
Absolutely fantastic!!! Would highly recommend and would give big shout out to iago he was "the man". Made my holiday and would definitely come back again. Stayed in many different around the area... >> Read full review
DeeAlfreton, Alfreton 16/10/2018 Friends getaway October 2018
DISAPPOINTING!! EXPECTED SO MUCH MORE!!!!
Just back from a weeks stay four adults!! Location Excellent!! The Hotel it- self was too big for us - Very busy - especially in the mornings when everyone was taking all the sunbeds at seven o clock... >> Read full review
Ross9670, Scotlandwell, United Kingdom 16/10/2018 Family October 2018
Entertainment team was brilliant!
Holiday was amazing thanks to a beautiful hotel and an amazing entertainment team who completely made the holiday. They couldn't have been better at their jobs and provided quality entertainment that... >> Read full review
jauntyjim, scotland 16/10/2018 Family October 2018
Autumn family break
Just returned from a weeks holiday in sunny Adeje had a great time. When we arrived reception staff were very helpful in managing to get us a room near other members of our family who were booked... >> Read full review
Grzegorz W, 12/10/2018 Family October 2018
Hotel jacaranda is great!The best hotel in Tenerife!I really enjoyed and ill come back here! International animation team is funny and do a lot of activities! David The best! Restaurant ok
Mini club... >> Read full review
stephmcclaren, Stoke-on-Trent, United Kingdom 12/10/2018 Family September 2018
I stayed at this hotel for 12 nights, we were a group of 10 and I would highly recommend it. The staff are really helpful and happy. The food was really nice with a great selection. The rooms were... >> Read full review
Carol J, 11/10/2018 Couples October 2018
Stayed here for 11 nights good points first hotel is clean pool areas are good and location is good would like to thank melo in the piano bar for his excellent service also sabrina and Allan always... >> Read full review
L9327WFsamanthab, Essex, United Kingdom 10/10/2018 Couples September 2018
First class hotel, highly recommend, for all age groups, so much to do, so many sunbeds, no need to hurry first thing int he morning, great choice of food, rooms very comfortable. Highly recommend... >> Read full review
tompaterson62, 09/10/2018 Couples September 2018
Very Clean, Reception staff excellent. Waiting staff very poor most of the time. Bar staff are useless. Domestic staff good. Food average for a 4 star. Entertainment staff very good. Central... >> Read full review
asdishaf, Kopavogur, Iceland 09/10/2018 Family October 2018
Best servise we have ever had here in Spain. You will not be sorry if you stay at Best Jacaranda .The staff is without conparison.They seen they have bin your friends all your life .The international... >> Read full review
lucymassey0, Staffordshire, United Kingdom 06/10/2018 Family September 2018
Hotel best jacaranda
Its a lovely hotel with such friendly staff one in paticular was allan he made sure we were well looked after and he was so friendly and happy to chat to us and smile as were the rest of the staff... >> Read full review
wayne , Shrewsbury, United Kingdom 05/10/2018 Solo travel October 2018
I am writing this review on my last night at the hotel before returning home. On Checkin I was told that my room was not ready due to not been cleaned I was given a time to go back to reception and... >> Read full review
Jeanette W, 03/10/2018 Family June 2018
Stayed here from 23rd June 2018, Stayed with husband ,daughter ,son in law and 2 granddaughters. We had a great time .hotel was very clean , most staff was friendly . The two granddaughter had a... >> Read full review
pete h, 03/10/2018 Couples September 2018
Fantastic hotel.... great food.... central location......no issues with seats in the restaurant or sunbeds by the pools....the only negative for me was the huge trees and vegetation around some... >> Read full review
kathfenton98, Bolton, United Kingdom 02/10/2018 Couples September 2018
Not as advertised
The room was advertised by Jet 2 as "superior"...I have stayed in better b&bs,no light could get into the room because of all the foliage & trees..it was so dismal, the shower was very poor.
Food... >> Read full review
karens2510, 30/09/2018 Family September 2018
Good hotel, few niggles
Just got back from a week here, it's a big hotel, certainly cleaned to a high standard. When we arrived there were 3 staff on the reception desk with nobody waiting, it took them a minute or two to... >> Read full review
maggiemay186460, Cardiff, United Kingdom 30/09/2018 Couples September 2018
back to the jacaranda
we have stayed at the jacaranda a few time's this is the first time back since it became the best jacaranda. we noticed a few things had change some facial alterations which were good, the pool bar... >> Read full review
doreekeenandk, Auckland Central, New Zealand 27/09/2018 Family September 2018
Fabulous International Entertainer Team
International animation team very good friendly and good fun.
David Joana Dino Rachel Iago amazing
Hotel good good good
Rooms clean and Big bed
Love it loads. we have 3 sister 2 nieces came for... >> Read full review
lisarobertslr18, Lancaster, United Kingdom 26/09/2018 Friends getaway September 2018
The best international entertainer team
Absolutely wonderful holiday. The food was great and the rooms were always clean. The entertainment staff were absolutely superb! Would definitely come back! The pools were great and the shows and... >> Read full review
Jeanette F, 25/09/2018 Couples September 2018
Very good overall
Very spread out building. Our room was on the 4th floor in block B. The balcony looked on to a roof top area where people sat on sun beds, no privacy as they could see into our room at all times and... >> Read full review
Jes H, 24/09/2018 Couples September 2018
Our first holiday stay here. Great hotel, nice room, food great. All inclusive package should mean all inclusive, not having to rummage around for a euro or two for better drinks. The bar shuts too... >> Read full review
dublinphilb, Dublin, Ireland 24/09/2018 Couples September 2018
Great weekend stay
Booked a last minute trip to the sun with my wife. We only came for a long weekend friday to monday night. Very impressed with the hotel and the facilities. A special thanks to the entertainment team... >> Read full review
Sherpa797162, 22/09/2018 September 2018
just returned from the best jacaranda tenerife after a 2 wk holiday, having been to this hotel before we were pleasantly surprised to see that it had a refurbished pool area since our last visit 2yrs... >> Read full review
Ayesha S, 21/09/2018 Friends getaway September 2018
Very pleasant 9 day stay
Second time staying at this hotel.Hotel was amazingly clean, rooms were cleaned daily. Staff were ever so friendly and polite. The hotel is so so big and located minutes away from the beach. Food is... >> Read full review
robinbrocken7, Amsterdam, The Netherlands 20/09/2018 Family September 2018
Hotel in general is very nice and very big,rooms are very big and very clean,very nice swiminpools,the service of the restaurant is perfect and food is great,hotel location is perfect and close to... >> Read full review
John W, 19/09/2018 Couples September 2018
Very clean hotei, rooms cleaned every day there was always somebody cleaning something. All staff pleasant and accessible, the view from our room was fantastic. Just a couple of minor complaints... >> Read full review
NickyC835, 19/09/2018 Family August 2018
Wish I was back
Massive hotel. Clean and tidy. Rooms cleaned every day. A different countries food served every night. The only down side to the holiday was. The entertainment team!!!! Everything was spoken in... >> Read full review
spannerb1, South Yorkshire, United Kingdom 18/09/2018 Family August 2018
Lovely and clean and tidy place, staff are very warm and friend and very helpful even the jet2 staff, rooms are very clean and tidy cleaned even day, the food is very nice and with a good choice of... >> Read full review
Sophie E, 16/09/2018 Family September 2018
Great hotel. very clean. value for money. the anamaton team were very friendly and great with the kids. good entertainment only let down was the food was not very good overall we had a great stay and... >> Read full review
MSR67, Stourbridge, United Kingdom 16/09/2018 November 2017
Nice hotel overall, not sure how busy periods would be but off season no complaints at all. The food was good, the drinks the same.
There was plenty of space around the pool, although prime spots... >> Read full review
pottsy1967, West Midlands, United Kingdom 16/09/2018 Couples September 2018
Absolutley vile staff
Lets start only gave 1 star as thats what u have to do id give it minus 100. Currently here now sat looking at pool from E block. All week front row at pool have been labeld disabled sunbeads which i... >> Read full review
RobStokes, Sheerness, United Kingdom 13/09/2018 Family September 2018
Anniversary 10 years
Just got back to the room to find a bottle of Fizz and a happy anniversary card and two swans made from towels . Thank you very much all at the Jacaranda .We have another 6 night's here yet so... >> Read full review
Millie R, 12/09/2018 Couples September 2018
Lovely holiday at this hotel. The entertainment staff are amazing, make so much effort to get everyone involved in all activities. Offering something for everyone all day everyday. The only critisium... >> Read full review
Liam C, 12/09/2018 Couples September 2018
Great location. Great for families and for couples. Staff all over hotel are friendly and helpful.
Loads of fun games and stuff to do. Food is good and loads of choice.
Played... >> Read full review
happyjo2018, Merseyside, United Kingdom 10/09/2018 Friends getaway September 2018
Rooms spotless, staff did tend to engage more with non British people round the pool etc. Food was bland and quite repetitive but we ate out a few times so it was fine. I think the inflatables were... >> Read full review
Glencra, Lochgelly, United Kingdom 10/09/2018 Family September 2018
The hotel rooms were clean but if you have asked for a pool view don’t be surprised if it is blocked by trees or bushes or even being on the 9th floor and having to stand up and look over flowers to... >> Read full review
heather w, Newark-on-Trent, United Kingdom 09/09/2018 Family September 2018
Lovely hotel,lovely pools, lovely food. Service slow at times in the bars- self service for all Inc guests would be better. Too many reserved disabled sunbeds which are never used- should be freed up... >> Read full review
Travis B, 07/09/2018 Couples September 2018
We have recently stayed at hotel jacaranda, both of us being 21. There was alot to do in the hotel such as water activities during the day and entertainment on the evening. The animation team were... >> Read full review
Karenredredford, Merseyside, United Kingdom 07/09/2018 Family August 2018
The hotel is clean, staff are not friendly, the drinks r watered down , the food was cold some times not hot at all , the pool games didn’t invite all the kids only the Spanish as the reps outside... >> Read full review
Adamzuk21, 06/09/2018 Couples September 2018
Hotel not so best
We stayed for a week at best jacaranda and i found the experience to be very mixed. The check in service was very smooth, and on our arrival we had bottle of water and coke in the fridge in our room... >> Read full review
Treborstreet, Chelmsford, United Kingdom 04/09/2018 Family August 2018
Great service, good food, good location but a little dated in parts
From the outside the hotel doesn't look much and first impressions of the reception area reminded me of many shopping centres built in the 1980's with large expanses of tiled floors, silver columns... >> Read full review
Michael F, 02/09/2018 Family August 2018
Hotel is fantastic
Thier are guests from many other countries so the food is to cater for everyone. As long as you are willing to try some different foods it is of a very good... >> Read full review
mariecwdgbury, Derby, United Kingdom 31/08/2018 Family August 2018
Best holiday ever
Brilliant hotel staff lovely food amazing Wi-Fi everywhere free safe in rooms and fridge! Loads for the kids to do ! Jet 2 brilliant holidays took our suitcases from hotel didn't see them till we... >> Read full review
anneacosta, Hitchin, England, United Kingdom 28/08/2018 Family August 2018
We were moved to this hotel and I must say it’s a lovely hotel and the staff are very friendly and helpful, there is a good variety of food on offer the rooms are clean and tidy and spacious the... >> Read full review
mark y, Cardiff, United Kingdom 27/08/2018 Couples June 2018
our holiday june 2018
All in all a very good hotel, food very good , champange at breakfast, lots of choice we stayed h/b, lovely pool areas and lots of sun beds on different levels, location ok drinks very resonable a... >> Read full review
Joanna B, 27/08/2018 Family August 2018
An enjoyable stay
I was a little worried the morning we flew as I had read some bad reviews.
But I was pleasantly surprised.
The staff work so hard and I think all the staff were friendly. But the housekeeping staff... >> Read full review
Paul D, Dunfermline, United Kingdom 26/08/2018 Family August 2018
Aug family holiday
Second visit this year, can't recommend highly enough.
Hotel is always clean and tidy, close enough to all amenities.
Fun for all the family, food is well presented even the most fussy should find... >> Read full review
mattcallister69, Isle of Man, United Kingdom 24/08/2018 Family August 2018
Great hotel to stay at. Really friendly and staff are great. Food is very varied and very nice as well.
Activities for the kids and adults are varied and lots of fun.
Very competitive but fun games... >> Read full review
RickiB, Thornton Cleveleys, United Kingdom 24/08/2018 Family August 2018
Big hotel, but you wouldn't know
Stayed here for 10 nights in early Aug and all went well. We paid slightly extra for higher floors, pool views and it was the cash. Our room was 965 so we got great views of the sun rising above the... >> Read full review
Kazzikammy, Carlisle, United Kingdom 23/08/2018 Family August 2018
Not too shabby but ......
Stayed here mid August (Infact I have just checked out). First impressions of the hotel were positive.
We arrived at the hotel at 1930-2000ish after an afternoon flight. The check in process was... >> Read full review
welltravrfamilyof4, Liverpool, United Kingdom 22/08/2018 Family August 2018
A nice family hotel
We have just got back from a weeks stay at this hotel and would easily recommend it to other families.
The hotel lobby is both grand and welcoming and the reception staff are very courteous and... >> Read full review
Matthew M, 22/08/2018 Family August 2018
Had a fantastic 7 days holiday me my husband and 2 teenagers from start to finish all the hotel staff are so friendly and professional form housekeeping to bar staff to the dining area and the... >> Read full review
Luke A, 20/08/2018 Family August 2018
Dont know where to start this is my first time of going tenerife and this hotel is making me wonna come tenerife again the food was amazing they had loads of choice do you were never stuck tk what... >> Read full review
Christopher K, Warminster, United Kingdom 20/08/2018 May 2018
A good choice.
A good choice of holiday hotel away from the popular noisy centres of Los Christianos and Las America's.
Well appointed and welcoming staff, great buffet food, what is not to like. Don't worry if... >> Read full review
Angela M, 20/08/2018 Family August 2018
More like a 4 star Hotel
This Hotel is lovely couldn’t say anything bad about it. Food is gorgeous. Plenty to choose from. Alcoholic drinks taste the way they should and not like water. Great location to beach or shops. Very... >> Read full review
CAROLINE Y, 17/08/2018 Couples August 2018
Arrived 31 July for 14 nights. Booked via Thomas Cook who organised everything from the prompt transfer to the hotel then the brilliant service of giving us our boarding passes and collecting our... >> Read full review
srose285, 16/08/2018 Couples August 2018
Upgraded to premier service, which wasn't worth the money. Hotel was once a **** now more like a ***. Tired looking now could do with a makeover. Poor drinks choice on all inclusive and more staff... >> Read full review
Amy B, 16/08/2018 Family August 2018
Brilliant hotel well worth the money
We are currently staying at the hotel, have been here a week and staying another week. I was a bit worried with recent reviews put on here about the hotel! But I didn’t need to be. This hotel is... >> Read full review
donnalillyleo, Romford, United Kingdom 14/08/2018 Family August 2018
Not sure English people luked
Hotel nice rooms lovely swimming pool amazing food good bar staff especially Oliver lovely friendly care man, but restaurant staff oh dear beware don’t like English people very rude made it feel... >> Read full review
Ben B, Barcelona 13/08/2018 Family August 2018
Overall a decent 4* hotel - only one restaurant.
I recently returned from Best Jacaranda having holidayed with my partner and 3 & 8 year old children. Having read some quite simply ridiculous reports regarding this hotel I was actually pleasantly... >> Read full review
lgarside2017, Amsterdam, The Netherlands 13/08/2018 Family August 2018
First holiday the kids have been happy to come home from.....
Disclaimer: Reviews on trip advisor are only one family's/individual's opinions. Some of the negatives described here could very well be another's positives and vice versa. Due to budget restraints... >> Read full review
Kirsty249, Manchester, United Kingdom 11/08/2018 Family July 2018
changes need to be made...
we've been home a week now and been trying to find the right words for my review to make it as truthful as I possibly can and I realised I just need to be brutally honest so that management can make... >> Read full review
Dan J, Norwich, United Kingdom 11/08/2018 Couples March 2018
Brilliant hotel, great location
We had an amazing experience at this hotel. We turned up early on the first day and they did what they could to get our room ready in time. We went to room we were given but it wasn’t ready. Popped... >> Read full review
Lindsay M, 11/08/2018 Family July 2018
Fantastic 9 days spent here! Kids had a great time! Rooms clean and kept clean throughout our stay! Different themes each night in the restaurant! Food was fresh and plentiful! Staff were very... >> Read full review
Jean J, Preston, United Kingdom 07/08/2018 Family July 2018
Don't go here
Awful experience won't go again. If you are Spanish or Italian you are made welcome. The food was repetitive and the staff in restaurant hardly had a smile. I wouldn't recommend this hotel to anyone... >> Read full review
Sonia o, 07/08/2018 Family June 2018
Not good value for money
We stayed here in June so the hotel wasn't all that busy, so no problems with sun beds. The rooms are average and comfortable but not your usual 4* standard, in need of a renovation. The food here... >> Read full review
Pete2775, Wolverhampton, United Kingdom 07/08/2018 Family September 2017
Stopped for a week with family and absolutely loved this hotel.
Views are stunning and is a nice 10 minute walk to the beach.
Staff are very polite and helpful.
Plenty of sunbeds so no need to get... >> Read full review
, 05/08/2018 Couples June 2018
Don’t listen to the bad reviews
Stayed in this hotel from 6th till the 15th of July and had a fabulous holiday from start to finish. The hotel is great , food is good something to suit even the fussiest eater. Drinks on the all... >> Read full review
Donna P, County Durham, United Kingdom 05/08/2018 Family August 2018
We got off to a bumpy start having to move rooms quite a few times after finding a big problem with Ants in the room but they did find us a room we were happy within the end but it was 1:30 by the... >> Read full review
Dawn S, Whiston, United Kingdom 05/08/2018 Family August 2018
I have just returned from a week holiday with my husband and 11yr old. The hotel is very big rooms are spacious and you get a mini fridge that is stocked with some drinks we also had a kettle but no... >> Read full review
Nicola R, 01/08/2018 Family July 2018
Cheap summer holiday
We spent 10 nights here in July 2018 and had a great time. 8th floor room so we had a view of main pool, 5th floor pools and the sea (Just!) The main pool did get very busy and this could be... >> Read full review
mcray10, Scarborough, United Kingdom 31/07/2018 Family July 2018
Busy Hotel - good location
Hotel is well located for beach and restaurants, supermarkets close by and relevant bus stops for local attractions just round the corner. Hotel is kept very clean and first impressions were good... >> Read full review
Jenny R, 31/07/2018 Family July 2018
How anyone can fault this hotel is beyond me. We were there for 10 nights last week and had a fantastic family holiday. There were 10 of us all together, me my partner and our 2 girls my mum and dad... >> Read full review
Demirel M, 31/07/2018 Family July 2018
The best holiday
The Hotel Best Jacaranda is pretty amazing But what makes it amazing is all the staff that works around the clock to bring the best service they can. From reception to the restaurant with it's great... >> Read full review
Brad P, 28/07/2018 Family July 2018
Not what we expected
First visit, We stayed here for a week as a family, we had two rooms which were next door to each other on all inclusive board basis.
For a start, if you like to make friends on holiday with other... >> Read full review
Ambsdad, 27/07/2018 July 2018
Very good family holiday
We stayed here for 10 nights all inclusive from 13th July with Jet2, 2 adults and 2 children age 12 and 8. On arrival we were warmly greeted by reception staff and checked in quickly. Our room was in... >> Read full review
annemarielesha, Wisbech, United Kingdom 25/07/2018 Family July 2018
I won't be going back there
I went to Tenerife last year and stayed in a 3* that was better. The hotel reception staff are disgustly rude hence why we had to sleep in a mould room for ten days. The chef went from touching raw... >> Read full review
Mjc1972, Essex, United Kingdom 23/07/2018 Family July 2018
Good for the price!
Considering the price paid for the holiday it was a good stay!
Very clean hotel but a bit dated in places. Think dark wood, brass and brown marble in the reception area and main bar although the... >> Read full review
Jason N, 22/07/2018 July 2018
10 day holiday 2 adults one child (8 years)
We have just returned from a ten break at the hotel.
hotel is very clean and the staff are very friendly. I experienced no difference in service being British compared to any other person... >> Read full review
Kasia K, 21/07/2018 Family July 2018
If I knew that entertainment will be outside the hotel and will stop me and kids going to sleep until 12pm I would never stay here :) that should be a relaxing time. Not slleples time. Not happy... >> Read full review
sarahjcouch, Peterborough, United Kingdom 21/07/2018 Family July 2018
Over all a clean hotel and nice food .but the walls are very thin when in the bathroom you can hear the people in the other room in the toilet.
My the pool it would be nice if when saying what was... >> Read full review
Kathryn B, South Yorkshire, United Kingdom 17/07/2018 Couples June 2018
The location and hotel were great I agree with comments about smoking near pools if people need to smoke there should be separate areas .the food was good apart from the evening meals we found them... >> Read full review
Roberto1888, 16/07/2018 Family July 2018
Just stayed 10 nights at Best Jacaranda from our welcoming from the reception staff to the day we left, all the staff very friendly and welcoming. Stayed all inclusive and plenty to eat and variety... >> Read full review
secretadviser04, 15/07/2018 July 2018
Summer holiday-All inclusive
Lovely hotel with friendly staff throughout complex it’s and in a great central location. Would say it’s more of a family hotel than for couples as the bar closes quite early and not a great deal of... >> Read full review
Anisha g, 11/07/2018 Family May 2018
Excellent Location & Great Service
Me and my mum visited this hotel for her 50th birthday in May 2018. The reception staff were excellent. We decided to upgrade to premium room when we arrived so had to wait a few hours until the room... >> Read full review
Karan K, 10/07/2018 Couples July 2018
Good for families not for couples or solo travellers who may want peace and quiet
Hotel is nice. Looks great and clean. I was there from 1st-6th July and the pool and restaurant gets real busy. A very family atmosphere not really for couples or solo looking for a quiet place to... >> Read full review
Jacqui C, Stranraer, United Kingdom 09/07/2018 Family June 2018
Had a fantastic family holiday at Jacaranda. Rooms nice and spacious. Food excellent , good variety. Pool area very clean.
Staff very pleasant and helpful apart from a few in the piano bar who... >> Read full review
vicandsteve, wales 08/07/2018 Couples June 2018
just got home from the jacaranda and i must say i was very pleased with hotel i emailed and asked for a high floor with sea or pool view and the room we were given had both when we arrived we had... >> Read full review
shonadonaldson, Glasgow, United Kingdom 07/07/2018 Family June 2018
Not a pool view!!
We stayed here for 1wk from 23rd June, 2adults, 2children 12and7. We booked this over a yr ago and we were very excited to visit. After reading some negative reviews about room locations I... >> Read full review
James A, East Kilbride, United Kingdom 06/07/2018 Family June 2018
Really nice hotel.
Stayed here for 10 days and overall have been impressed. Beautiful hotel and the area round about the hotel is absolutely spotless.
Didn't arrive until after 12AM due to a delay with flights but we... >> Read full review
Erlina Ç, 05/07/2018 Couples June 2018
I stayed here for a week, in mid June.
The location is great, less than 5 min from the beach, and with lots of shops and restaurant around.
- Room was big and spacious, very clean. The only thing... >> Read full review
Olafurgs, Gardabaer, Iceland 04/07/2018 Family June 2018
Very good hotel
This hotel, that is a part of the best hotels chain, is very good. The rooms are big, beds are comfortable and everything is very clean.
Staff is nice and ready to help. The waiters at the pool bar... >> Read full review
roxyk696, Sheffield 02/07/2018 Couples June 2018
The hotel was beautiful and spotless with very friendly staff who spoke a variety of languages. The food was fantastic and there was a wide variety of choice and the chance to cater for individual... >> Read full review
andysmit69, Radcliffe, United Kingdom 30/06/2018 Family June 2018
Top hotel but one suggestion
Top family hotel really enjoying our 2 week stay it’s a great holiday and hotel with excellent service and food
One suggestion pls
Pls take into consideration.... ban
Smoking from around the
Kids... >> Read full review
Mary H, 29/06/2018 Couples June 2018
We were at this hotel for 11 days inclusive the room we got had bushes and branches covering the balcony you had no light to the balcony. Also the food was always Luke warm. It said in broucher that... >> Read full review
Sara L, 29/06/2018 Family June 2018
Great hotel not good at serving
We are currently in the middle of stayig a week at the jacaranda, although the reception, restaurant, maintenance and house keeping are all very friendly unfortunately this cannot be said about the... >> Read full review
fleckie, glasgow 27/06/2018 Couples June 2018
Not so best jacaranda
Here on holiday at the moment.On arrival check in was quick and or luggage was taken to our room.Rooms big and cleaned everyday.Staff work really hard .Food is ok for a four star but could be... >> Read full review
reecestevens, Lowestoft, United Kingdom 26/06/2018 Friends getaway June 2018
SAVE YOUR MONEY!
Me and my partner booked this place for our visit here in tenerife expecting a nice relaxed, pleasent holiday. However im afraid to say iv been nothing but disappointed with the place. Dont get me... >> Read full review
elmaria2018, Norwich, United Kingdom 26/06/2018 Friends getaway June 2018
DO NOT STAY HERE.
If you like a hotel with friendly people, nice atmosphere and to have a nice relaxing holiday. Don’t waste your time or money. Me and my partner are young (22&23) and our friends also the same age... >> Read full review
lovin678, Manchester, United Kingdom 26/06/2018 Family June 2018
After just returning from the hotel I cannot fault it!! I were a bit wary at 1st after reading all the bad reviews about the food!! But there were more than enough choice at breakfast,lunch,tea even... >> Read full review
mike2980, Horley, United Kingdom 23/06/2018 Family June 2018
my opinion this is not a 4 * hotel
And what really upset me was the amount of single use plastic they use every drink you get is single use plastic cups so if your going to Tenerife to see whales do... >> Read full review
matt_tyler, Aldershot, United Kingdom 21/06/2018 Couples June 2018
Spent a week beginning of June and had a great time. All staff are welcoming and very friendly. The check in process was quick and informed of where everything was and restaurant opening times etc... >> Read full review
387lb, 18/06/2018 Family May 2018
Hotel looks great rated 4 star but we were disappointed with the general upkeep of the facilities, toilets on the pool side were poor needed a refurb, pools were great especially the one for the... >> Read full review
gdpass2018, Swansea, United Kingdom 13/06/2018 Couples June 2018
What an experience never been to a best hotel before but certainly will be using them in the future
The food was outstanding the service was exceptional overall a first class experience highly... >> Read full review
Jackie A, 12/06/2018 Family June 2018
Just come back after a week of staying here all inclusive,and had a fab time cannot fault anything.The hotel is lovely and clean and staff work hard and are friendly and very helpful.The food was... >> Read full review
_jasonbeller, London, United Kingdom 10/06/2018 Friends getaway June 2018
Overpriced and very average.
The hotel is verry clean and looks great but overpriced and very average. All inclusive is not ALL inclusive. Been Ill twice from the food. For a holiday that's already been paid for everything seems... >> Read full review
780holiday2018, Coventry, United Kingdom 09/06/2018 Family June 2018
Lovely hotel, very clean and in a great location. The tiling that is being done around the pool really doesn’t disturb you at all, you wouldn’t even notice it most the time. We were in a group of 7... >> Read full review
Hayley M, 09/06/2018 Couples June 2018
Lovely hotel, very clean and spacious
We came back from a 7 day stay at best jacaranda yesterday. It is safe to say we had an amazing time. We had a pool facing room and the view from the balcony was beautiful definitely worth requesting... >> Read full review
bushstokeontrent, stoke on trent 08/06/2018 May 2018
No outside eating area at evening
I was very disappointed as there was no choice of eating outside for evening meal or even having a drink,you are stuck inside for evening entertainment,there is nowhere at all to have a drink... >> Read full review
Gary H, 08/06/2018 Family May 2018
Good family hotel
Came for family birthday, 11 of us in total. Rooms were clean and comfortable. Free deposit box and drinks on arrival are a nice touch. Pools and hotel are all very well looked after! The heated pool... >> Read full review
SuttonColdfieldBowdy, sutton coldfield 08/06/2018 Family June 2018
Came with family and kids 7 and 11
Hotel is massive but is spotlesly clean.
Room was quite large and well presented and Dailey cleaning was of a good standard.
Food was really good quality we were... >> Read full review
Collins83, Frome, United Kingdom 04/06/2018 Family July 2017
Very good hotel
This hotel is very good and being updated sll the time the swimming pool area was being replaced while we were there but this was done with very little disruption to the guests the 6 swimming pools... >> Read full review
Laura C, 02/06/2018 Family May 2018
We have just had a wonderful 7 days at this hotel and we cannot fault any part of it. The entertainment was fantastic and every night we were well entertained. We stayed all inclusive and cannot... >> Read full review
Dawn M, Jarrow 01/06/2018 Family May 2018
Brilliant holiday and hotel
This hotel is huge and in a brilliant location. Had a fabulous holiday here and the staff are very friendly and helpful. Lovely and clean, free WIFI and Safety Box. Food was very good and the... >> Read full review
bilk006, Costa Adeje, Spain 01/06/2018 Family May 2018
Great week away
Hotel was spot on pools are great with one heated which was a bonus for us as our little boy hates being cold and normally spends 5 minutes in the pool and then 2 hours under a towl he spent hours in... >> Read full review
davidL6292RC, Telford, United Kingdom 29/05/2018 Couples May 2018
Jacaranda Hotel, Costa Adeje
Overall very good, food is good but not great, accommodation is basic but ok. But a nice place, plenty of sunbathing beds. We have just returned and they are re-tiling around the pool but disturbance... >> Read full review
RockDoctor, Melbourne 28/05/2018 Couples May 2018
Well maintained and located resort in Costa Adeje
We had a three night stay at the Best Jacaranda as part of a trip to Tenerife and Gran Canaria, booking our own flights and hotels so not part of a package/all-inclusive deal. We were surprised on... >> Read full review
John R, Glasgow, United Kingdom 28/05/2018 Couples May 2018
Just spent 10 days at Jacaranda hotel great hotel great staff upgraded to premium &would definitely do it again was third time at this hotel &will be back don’t have to worry about getting a sun... >> Read full review
andyfielding2018, 27/05/2018 Couples May 2018
Great all round hotel. Very clean , great staff , and good food choice. Would have no doubts in recommending to both families and couples. Short walk to beach and shops etc. We shall return to this... >> Read full review
ScotlandGalaxy, Scotland 26/05/2018 Family May 2018
Disappointing then bribed!?!?!
We arrived at the hotel after reading many reviews, and hoping for a pleasant trip .... Firstly we were given a suite - which was unexpected as the hotel had not responded to an email I sent asking... >> Read full review
Justyna S, 25/05/2018 Family May 2018
We stayed in Best Jacaranda for ten days, all inclusive, and there is not one bad thing we can tell abaut the hotel. Everything was just perfect!
Rooms were cleaned every day,restaurant staff was... >> Read full review
Keith Y, Falkirk, Scotland, United Kingdom 24/05/2018 Family May 2018
Just back after a family holiday,it is a very nice hotel and clean.Food is much like any other 4* hotel on an All Inclusive basis.Entertainment team try very hard but some families need to control... >> Read full review
sizzlerBrumBrum, brum brum 21/05/2018 Family May 2018
Just about to leave this lovely hotel, from
the very warm welcome we received , to the food, cleaning staff, everything about this hotel is great.
Spotless rooms, the hotel is meters away from all... >> Read full review
Aimeé S, 21/05/2018 Couples May 2018
Currently staying at the hotel jacaranda. The hotel is fantastic, huge and clean. The pool area is great, plenty for kids and escape areas for adults only on the top floors. The dining area is good... >> Read full review
Molly M, 21/05/2018 Friends getaway May 2018
I found a piece of glass in my dinner
I recently had a 4 night stay at the Best Jacaranda Hotel in Costa Adeje. We were staying in the hotel for 4 nights, on the second night we had sat down to eat our dinner and when i was eating my... >> Read full review
riri2007, UK 18/05/2018 May 2018
Very enjoyable holiday
We have just returned from a week at this hotel and have had a great holiday! My only criticism would be that the food is far to monotonous on the all inclusive basis but understand that this is prob... >> Read full review
foodie87uk, 18/05/2018 Couples May 2018
Hard to fault, it's a great 4 star hotel
Im currently sat on my sun bed next to the adult pool and waterfall at the Best Jacaranda Hotel, the last day of a really enjoyable holiday.
When we first approached the hotel I thought it looked a... >> Read full review
222gillg, Nottingham, United Kingdom 14/05/2018 Couples April 2018
This was our second visit to the Jacaranda within 6months. Something which we never normally do. We certainly wasn't disappointed. The room large and spacious with beautiful view of gardens and... >> Read full review
Cindy S, Dunfermline, United Kingdom 13/05/2018 Couples May 2018
We have just arrived back from 7 night stay at this hotel. Can't fault it all staff very friendly from reception, restaurant and cleaners.rooms spotless and cleaned every day with clean towels every... >> Read full review
Cynicsareus, Edinburgh, United Kingdom 13/05/2018 Couples May 2018
This is a very good Hotel
We stayed at the hotel for week and it was very enjoyable, we found the staff very pleasant and helpful the restaurant was always busy but we always managed to be seated ans never had any problems... >> Read full review
emmajparkes1, Lichfield, United Kingdom 12/05/2018 Friends getaway May 2018
Great Hotel and a small walk away to the beach
Had a lovely few days in the hotel, spacious rooms good food, entertainment every evening friendly Staff and organised.
Everyone that went said they would come back!!
Stones throw away from the... >> Read full review
Lottie P, 12/05/2018 Family May 2018
Hotel could be so much better
We travelled out of season in May with family and think the hotel could be so much better.
There are about five swimming pools yet only one is heated. This means that all activities and sports take... >> Read full review
Ralph S, Glasgow, United Kingdom 09/05/2018 Solo travel May 2018
Jacaranda is special
Lovely clean and spacious hotel. Very welcoming staff in the piano bar and pool bars . Large variety of food in the main restaurant with very convenient eating times. Bedrooms cleaned to an... >> Read full review
pearlstan21, Leven, United Kingdom 05/05/2018 Friends getaway May 2018
Perfect for the time of year.
Not a lot to say, other than we would return to the Best Jacaranda. The location is perfect for getting to shops on foot, if so wished, or there is a very good bus service. More than enough for... >> Read full review
harri20182018, Birmingham, United Kingdom 05/05/2018 Couples April 2018
Terrific Tenerife hotel
The entire hotel was clean and very well maintained. The staff were very friendly and approachable. In particular the entertainment staff were amazing, they were always high energy, enthusiastic and... >> Read full review
Borut M, 03/05/2018 Family May 2018
Good food, average rooms, ...
Overall rating is good. Rooms are clean, what is most important to me, but very over used, they should really make some repairs to keep rooms ok.
Food is delicius, reception is very sloooow, you... >> Read full review
famjansen723, Lommel, Belgium 02/05/2018 Couples April 2018
Reachable for limited people with a disability. Nice terras, easy cleaning floor, nice television, great bathroom with walk in shower and a very large wardrobe to put the clothes in. There is also a... >> Read full review
steina1866, Reykjavik, Iceland 01/05/2018 Family March 2018
I have to praise them and their friendly staff. I forgot my GARMIN EDGE 1000 GPS last time I was there, and when I checked with the hotel many days after returning home, and there it was, which tells... >> Read full review
742match, Scottish Highlands, United Kingdom 29/04/2018 Couples April 2018
Not bad but could be so many much better
2nd visit to this hotel, first time 2012. There have been some improvements, especially to the restaurant/food but could do with more staff. Rooms are adequate and housekeeping staff do an excellent... >> Read full review
Roger G, Hatfield Peverel, United Kingdom 26/04/2018 Couples March 2018
Nice with a couple of observations
Our room was quite a long 10 minute walk with a change of lift to get to the restaurant/reception area, its a large hotel complex. We were half board and the food choice was very good. What was... >> Read full review
Colin N, 26/04/2018 Couples April 2018
Even better if...........
Firstly I must be point out we have had a fantastic break. Currently sitting on a lounger, 23 degrees beautiful sunny blue sky’s, on our last day discussing coming back next year! We booked all... >> Read full review
BiancaA248, Glasgow, United Kingdom 25/04/2018 Friends getaway April 2018
Best holiday ever!
This was the most fun and enjoyable holiday I have had! The hotel is beautiful, there’s so much to do within the hotel I didn’t feel the need to leave :) the hotel staff are great, Bartenders are... >> Read full review
russellwilliams682, Porthcawl, United Kingdom 24/04/2018 Couples April 2018
Very enjoyable holiday
Our first time at the Jacaranda. We relied on previous reviews and were not disappointed. Well kept hotel, good and comfortable room. Plenty of pool choice from bath water warm to reinvigorating... >> Read full review
Cleve P, Barton on Sea, Hampshire, United Kingdom 24/04/2018 Couples April 2018
We have stayed at lots of Tenerife hotels and the noise from this hotel pool area is over- whelming. Ignoring the usual screaming from children, the 'Animation Team' seemed to think to get all to... >> Read full review
dlawler2018, Studley, United Kingdom 22/04/2018 Family April 2018
Great hotel for family
Great hotel for family in good location. Plenty pools and the football, tennis and volly ball pitches kept kids entertained when not in the pool. Plenty of choice of food and always fresh so no... >> Read full review
gillyb72, Rugby, United Kingdom 22/04/2018 Couples April 2018
Having read some reviews we were unsure whether to book this or not but glad we did and will certainly be back. The reception staff who checked us in were welcoming and very efficient they had taken... >> Read full review
Malc K, Derbyshire, United Kingdom 21/04/2018 Couples April 2018
Good could be great
Free wifi,fridge incuded ,safe included great location ,great staff good food themed nights
Negatives no water for half board guests unless you pay but water swilling about for AI... >> Read full review
Amanda F, Bradford, United Kingdom 07/04/2018 Friends getaway October 2017
Great Hotel in a great area
I visited this hotel in October 2017 with 11 of my girlfriends for my hen do (age range 21 to 50 years old). We are not the party animal type of girls and spent the week chilling out by the pool and... >> Read full review
Gerald-Ripon, Ripon 07/04/2018 Family April 2018
2nd time round
Visited last year and enjoyed it so much decided to take extended family over the Easter break of 2018.
Whilst not a 5 star hotel, I’ve given it 5 star review as when you consider the price it... >> Read full review
BrummyMolly, West Mids 06/04/2018 Family April 2018
A massive hotel. Couple of niggles but overall very good
Good points worthy of noting....
1) several pools one of which is heated (ie not ice cold)
2) the ‘animation’ team are great. None stop. Something constantly happening and happy to involve everyone... >> Read full review
Paul W, 04/04/2018 Family March 2018
Would not return here
Positives, staff great, helpful and polite. Negatives - over crowded dining room, breakfast and evening meal is absolutely rammed and you spend a while searching for a table once seated you wait a... >> Read full review
Mel B, Doncaster, United Kingdom 03/04/2018 Family April 2018
We've just returned from a four night break at Best Jacaranda. The hotel was lovely, we were bed and breakfast and the choice of food was good. Staff were very friendly too. Alexis who was on... >> Read full review
Luciafaithtravels, Manchester, United Kingdom 03/04/2018 Family October 2017
The cleanliness of the hotel was spot on. The food selection we found to be slightly limited and repetitive. The animation team were great and my child thoroughly enjoyed the entertainment. The... >> Read full review
Brett R, 31/03/2018 Family March 2018
Stayed for 1 week with family of 4. Room clean, well appointed. Pools- packed as expected, only 1 heated so everyone in there. Early start needed for sunbeds. Poolside bar does drinks and limited... >> Read full review
Fracas0404, Bonnyrigg 30/03/2018 Family March 2018
Would not return!! Kept awake by boy racers!
So I’m actually at the hotel writing this review it’s 1am!!
I can’t sleep but neither can my husband or 5 year old son.
Why because 30 of the local boy racers are having a rave in their cars... >> Read full review
pyr21, North Wales, United Kingdom 30/03/2018 Couples March 2018
brilliant location, brilliant staff, brilliant food, all in all brilliant hotel. We stayed half board, bedrooms really clean We sat mainly in The sun area upstairs it was lovely and quiet. We were... >> Read full review
Linda l, 28/03/2018 Couples March 2018
8 day holiday
We have just came home today after 8 days half board.This hotel has a great location as near all the shops restaurants bars and beaches.It is also across the road from the bus stops to other places... >> Read full review
Shauna B, 27/03/2018 Couples July 2017
WE STAYED ALL INCLUSIVE
Check in - perfect no issues.
Bedrooms - very clean and serviced daily. Our room looked out on the road which was blocked by a tree but that is no fault of the hotels
Meals... >> Read full review
wf43hh, Wakefield, United Kingdom 27/03/2018 Family March 2018
Best holiday we ever had very friendly staff lots of entrainment through the day and nite i would recommend this to anyone who's going out there as its just the perfect place to go food brilliant go... >> Read full review
Robert M, 25/03/2018 Couples March 2018
Lovely hotel, but..............
A lovely hotel, but do not take any notice of the poor reviews that's been posted. We have just returned from our 10 night holiday at the Jacaranda. It's a lovely place, which is spotless through... >> Read full review
AschM_13, Leeds 25/03/2018 Family March 2018
Great place for time of year we went
Great location nice and quiet away from noise of drunks ... hardly any children in March which suited us fine . I would say for me the pool area was too noisy with animation staff. That said I... >> Read full review
Chonee, NY 24/03/2018 Family March 2018
The hotel is really nice, clean and modern. The grounds are beautiful and the pools are nice and deep (there is also a non-deep pool for the kids). The food was good and there are lots of options for... >> Read full review
Hannes J, Reykjavik, Iceland 22/03/2018 Family February 2018
Nice family-friendly hotel
Nice service – mainly very friendly staff. Decent buffet – some vegan options. Fairly close to the beach (walking distance). But the Wi-Fi in the hotel room was often painfully slow (2 Mbps or... >> Read full review
barrittglyn, 21/03/2018 Couples January 2018
Avoid this hotel.
Not 4 star, more like a holiday camp for children. Noisy staff by the pool, dining room crowded, not 4 star service.Do not use this hotel if you want a quiet relaxing holiday rather than a HIdi... >> Read full review
gardaw54, Basingstoke, United Kingdom 19/03/2018 Couples March 2018
Have just spent an enjoyable 10 day holiday at this Hotel. It was my first visit there although I have stayed at others in the Las Americas area. I think this is a very good Hotel and compares well... >> Read full review
Мария Н, 19/03/2018 March 2018
Nice hotel,good food,evry evening have show program but hotell whery big and not easy find what you need. Personal whery friendly,also speack Russian language .evry person find something what hi like... >> Read full review
Jodie W, 18/03/2018 Family March 2018
Best holiday I've ever had! Staff all friendly, large variety of food, rooms spotless and cleaned daily. The pool area is lovely, lots of games and activities to do all day every day and very nice... >> Read full review
Paul D, Dunfermline, United Kingdom 18/03/2018 Family March 2018
Great hotel, self serve restaurant with lots of choice you will never go hungry.
Rooms are very clean although don't leave anything sweet lying around the ants will find you.
If you have small... >> Read full review
nastyaklonova, Stockholm County, Sweden 16/03/2018 Family February 2018
A very good hotel overall
Advised with kids and families as well as for couples. Good food with good range of sea food and amazing fresh pasta. Good animation team with lots of activities for adults and kids. Have a good... >> Read full review
Graham S, London, United Kingdom 14/03/2018 Family March 2018
I think generally the hotel was ok, certainy the staff were friendly and helpful, the rooms were clean and comfortable. The food had lots of options but all and bit bland tasting, its was often... >> Read full review
Woz14, Sheffield 13/03/2018 Friends getaway February 2018
Start with the positives. The quality of the food is excellent with a fantastic choice at all meal times. The refurb currently happening on the 5th Sun area is going give it a fresh feel.
I'm... >> Read full review
cazmil2017, Carlisle, United Kingdom 12/03/2018 Family March 2018
We have just returned from a week in Tenerife staying at the Best Jacaranda. I was worried about all the negative comments, particularly about the food, however, my experience could not have been... >> Read full review
Amber B, Nottingham, United Kingdom 11/03/2018 Friends getaway October 2017
Clean resort and friendly staff. Very close to the amazing siam park and the beach and shops. We went all inclusive and there was something for everyone to eat. Pool bar fppd was good too. You can... >> Read full review
Simona D, 11/03/2018 Couples March 2018
Lost but not found
We stayed in Jacaradna for 2 days. 2 hours after we checked out I remembered that I forgot my very nice and very expensive hair razor so I decided to call the reception to check if I can go back and... >> Read full review
Lilygracep, Lyndhurst, United Kingdom 10/03/2018 February 2018
Nice hotel, great location, large rooms, really good choice of food on half board. Stayed in a few hotels in Tenerife and this one was the best value. Rooms very clean and staff helpful. Close to... >> Read full review
will7272, alicante 07/03/2018 Couples March 2018
This is a lovely hotel. The food was excellent. Everything for everyone so much choice. The room was very clean and spacious. Pool area clean and plenty of beds. Used the roof terrace also had a... >> Read full review
xeny66, 06/03/2018 Family February 2018
We had the most horrible experience. Customer service really bad. The room wasn't clean and a nasty smell comes from the bathroom all the time. The Food very poor. I have no words to describe our... >> Read full review
Claire W, Liverpool, United Kingdom 04/03/2018 Couples March 2018
Not that good
There are better hotels around for the money we paid. Firstly the staff are all for the Spanish and Italians that were there not the English plus they looked so unhappy not one smiled food was... >> Read full review
Gareth D, Mevagissey, United Kingdom 03/03/2018 Family November 2017
Excellent first family holiday!
We choose this hotel for our first family holiday for our children of two and five year's old respectively.
Despite being on the top floor, the room was spacious and clean and perfectly adequate for... >> Read full review
98Shirl52, Abertillery, United Kingdom 03/03/2018 Couples May 2017
Clean & Comfortable Stay
The hotel was clean and room comfortable, in a central location close to shops and other amenities.
The only downside was that the dining room was very busy and hectic at food times, the pool area... >> Read full review
Chris T, 28/02/2018 Couples February 2018
Second and last visit.
The food is not as good as last year. There is a kettle in the room but you need to bring your own tea and coffee. The entertainment is still poor and we were put on the 8th... >> Read full review
kennethbarl0w8, 28/02/2018 Couples February 2018
hotel Jacaranda overstarred
hotel ,cleanliness, pools, entertainment etc were good. the restaurant experience was not. overworked staff unable to keep pace with demand of setting up or clearing of tables. could be on your... >> Read full review
Angela T, 27/02/2018 Couples February 2018
Facilities etc at hotel best jacaranda
Most things were ok except that the hotel was further away from the sea than we expected. We found the music from the pool area very loud and intrusive, our room location involved too much walking to... >> Read full review
foodielovernumber1, Redditch, United Kingdom 25/02/2018 February 2018
This is our second time to this hotel. The first visit was much better than this visit!
The good points are the location which is excellent. The one pool being heated is great however would be... >> Read full review
Paulshotel, 21/02/2018 Couples February 2018
No way this is a 4 star hotel
The dinning room was like eating in an aircraft hanger. Food not of great quality always cold as buffet style.
We stayed in a so call superior room. This hotel is way too expensive for the age and... >> Read full review
jeansellicaerts, Knokke, Belgium 21/02/2018 Couples February 2018
This hotel is well situated on the costa fanabe, only 7 minutes to the beach. There is a shopping center across the street.
Staff is very friendly.
The food is of good quality and you have a great... >> Read full review
Nassaukade1191LL, 20/02/2018 Solo travel February 2018
What a great experience!
I have spend 6 days in the hotel and it felt like home away from home from the first moment to the last.
Great service,clean fantastic room and the whole staff was alwsys helpfull no matter what the... >> Read full review
jenny w, Chorley, United Kingdom 18/02/2018 Family February 2018
A weeks stay for me and my 7 year old, pool heated which was great in February.
Staff great, especially Kevin who we knew from a previous hotel.
Great location! Only suggestion would be request at... >> Read full review
Blue9425, Solihull, United Kingdom 16/02/2018 Couples February 2018
We have been to this hotel numerous times but I think this was the last time. The hotel in general is a bit tatty our bathroom needs redoing completely and it is very difficult to squeeze round the... >> Read full review
bluejon93, Worcester, United Kingdom 14/02/2018 Family February 2018
what a fantastic animation team here, our 4 year old daughter loved, Tamara, Ezta, Bailey, Cuba and the Slovenian girl, cant remember her name. good location for the beach, restaurants and bars... >> Read full review
jon e, South Littleton, United Kingdom 12/02/2018 Family February 2018
great hotel and perfect location, close to the beach, good food, a fantastic animation team who really looked after our daughter!
would recommend to anyone with a family,rooms clean, facilities great! >> Read full review
trickster9, England 09/02/2018 Couples January 2018
More than satisfied.
We stayed here half board for 11 nights recently.
The hotel is in a good position by the Fanabe shops and bus routed. About 15 mins walk down to the sea. Food was good with plenty of choice. Some... >> Read full review
caron h, Sunderland, United Kingdom 03/02/2018 Couples January 2018
Staff very friendly .room was cleaned every day.towels were changed when needed to be changed sheets were changed.staff very helpful friendly at meal times.ideal for couples or family with... >> Read full review
Margaret L, Plymouth, United Kingdom 03/02/2018 January 2018
We, four of us golden oldies, stayed in this lovely hotel early in January. We just cannot fault it.
Ideally situated on a excellent bus route affording access to any where in the south of the... >> Read full review
Ayrman999, 02/02/2018 Couples January 2018
We arrived on 18th January for 12 nights. Room was ready for us at 22 even though it says 2 so a great start. Room immaculate and had a walk in shower which we asked for. The food was plentiful and... >> Read full review
ruth b, 25/01/2018 Couples January 2018
Fabulous 11 day stay
After reading reviews on Trip Advisor about this hotel I was really worried about staying here but all I can say is the reviews are wrong. Not once were any staff rude or favouritising Germans to... >> Read full review
nancynor2n, Leeds, United Kingdom 24/01/2018 Family January 2018
Great Winter Escape
Returned again to the Jacaranda, with family for some winter sunshine. hotel as always busy but staff cope well.
There is a good selection of food always hot and certainly something for everyone’s... >> Read full review
Ruth A, Oxford 24/01/2018 Family January 2018
One of the best
We've just come back from a week away staying at the Hotel Best Jacaranda and had the most amazing time. I've summarised the good and bad points below:
Clean - cleanliness was very very good... >> Read full review
Susan P, 22/01/2018 Family January 2018
We just came back from here last week , our room was on the 6th floor overlooking the adult pools it was lovely and quiet there is loads of entertainment if you want it something for everybody. The... >> Read full review
Rosemary R, Stirling, United Kingdom 22/01/2018 Couples November 2017
Jacaranda Hotel Tenerife
We had a great time at this hotel which we have been to many times .The Hotel concierge gives everyone excellent service. Her name is Rosie Diaz and she's very helpful. The facilities,food,and... >> Read full review
lizngerry, Glasgow, United Kingdom 20/01/2018 Couples January 2018
we had a great time at this hotel
staff in all areas were very helpful no issue's with the selection of food at any time we were a bit apprehensive at first due to some o f the reviews that was put on this site all I can say is yes... >> Read full review
David R, Hartlepool, United Kingdom 19/01/2018 Couples January 2018
Overall impression of this hotel is that it's looking a little tired. Although the rooms are adequate the bathroom finish was showing signs of needing work. The main pool is in the centre of the... >> Read full review
FayC492, London, United Kingdom 18/01/2018 January 2018
Winter sun holiday
Hotel Best Jacaranda is a very busy large hotel which caters for the masses. On my arrival after paying over a £1250 for 6 night stay I was shown to my room, once the room door opened a stench of... >> Read full review
, 13/01/2018 Couples September 2017
Me and my boyfriend stayed here in September 2017.... as my review says it’s average and a bit dated but it’s ok.... it’s central and about 10 minute walk to the seafront where there are tonnes of... >> Read full review
Patrycja M, 12/01/2018 Family September 2017
We went to jacaranda last year for 10 nights, absolutely loved it; rooms were cleaned every day food was brilliant; we went half board bcos that's what we do; we enjoy going out after breakfast and... >> Read full review
Andrii K, Kiev, Ukraine 10/01/2018 Family January 2018
Nice hotel for holidays
We stayed in the hotel for 7 nights during our New Year holidays. The location of the hotel is great, about 10 min walk from the Plaza del Duke. Our room was on the 5th floor with sea view and was... >> Read full review
bryandn7, 09/01/2018 Family December 2017
NEW YEAR 2018
our stay at the Jacaranda was great , the New Year gala night was great , our holiday was fantastic . we were in a good location close to the beach , shops and restaurants The food in the... >> Read full review
susankR1125DW, 09/01/2018 Couples January 2018
Lovely place . Great staff . Bar staff always happy . Hotel nice and clean . Food fairly OK but could do with more vegetarian options marked up for English. Hotel in a nice spot just a short walk to... >> Read full review
Patricia B, Keith, United Kingdom 07/01/2018 December 2017
Just back from 11 nights at Jacaranda, hotel could be done with a facelift, small insects in our room. There was a kettle in the room tea bags left just twice, cups replaced just once. Food was okay... >> Read full review
Y2480VProberts, 07/01/2018 Family December 2017
Hotel Best Jacaranda
Just reurned from a week at the Jacaranda on an all inclusive holiday. The hotel was very clean and well maintained. Although we had been informed that work would be carried out in the pool area and... >> Read full review