jlUiW7tBkk1VfPJ5
9
Sensacional 1345 Opinions

Reina Isabel

ALFREDO L. JONES, 40 See in the map
Rating 4,5 1345 Comments
TripAdvisor Travelers Rating

Description

This iconic hotel is excellently situated right on the beautiful sandy beach of Las Canteras in the capital of Gran Canaria. A large variety of shopping and entertainment venues such as the Alfredo Kraus Auditorium can be found in the vicinity. The hotel features a rooftop pool with panoramic views, a gym and a spa which enjoy spectacular views as well, 2 bars and 2 restaurants, one of which offers a fusion of Asian and Peruvian cuisine.

Equipment

  • - Bar: Si
  • - Restaurant: Si
  • - City centre: Distancia (en metros): 6000
  • - Nearest Bus / Metro Stop: Distancia (en metros): 100
  • - Beach: Distancia (en metros): 10
  • - Airport: Distancia (en metros): 35000
  • - Sun loungers: Si
  • - Parasols: Si
  • - Smoke detector: Si
  • - Mobile phone coverage: Si
  • - Wired Internet: Pago del servicio directamente en el lugar: No
  • - Room service: Si
  • - Laundry service: Si
  • - Launderette: Si *
  • - Bicycle hire service: Si *
  • - Hotel safe: Si *
  • - Sun terrace: Si
  • - Gym: Si
  • - Currency exchange facilities: Si
  • - Multilingual staff: Si
  • - Wi-fi: Pago del servicio directamente en el lugar: No
  • - Local and international calls: Si
  • - Lift access: Si
  • - NO Large pets allowed (over 5 kg): Pago del servicio directamente en el lugar: No
  • - NO Small pets allowed (under 5 kg): Pago del servicio directamente en el lugar: No
  • - NO Garage: Pago del servicio directamente en el lugar: No
  • - YES Car park: Pago del servicio directamente en el lugar: No
  • - Hairdressing salon: Si
  • - Sauna: Si
  • - Swimming Pool: Si
  • - Bathroom: Si
  • - Shower: Si
  • - Beach hotels: Si
  • - Internet: Si
  • - Restaurant: Si
  • - Spa: Si
  • - Parking: Si
  • - Gym: Si
  • - Air conditioned: Si
  • - Year of construction: 1965
  • - Year of most recent renovation: 1996
  • - Number of floors (main building): 8
  • - Total number of rooms: 225
  • - Single rooms: 49
  • - Double rooms: 144
  • - Breakfast buffet: Si
  • - Buffet dinner: Si
  • - MasterCard: Si
  • - Visa: Si
  • - Visa Electrón: Si
  • - 1: 1 , Distancia (en metros): 100
  • - Bathroom: Si , 1
  • - Internet access: Pago del servicio directamente en el lugar: No
  • - Shower: Si
  • - Safe: Si *
  • - Balcony: Si
  • - Wi-fi: Pago del servicio directamente en el lugar: No
  • - Cot on demand: Pago del servicio directamente en el lugar: No

* Pay the service directly to the establishment.


At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com

Map

TripAdvisor Ratings

TripAdvisor Ratings 4,5
Based on 1345 reviews
Cleanliness 4,5 Cleanliness
Location 5 Location
Rooms 4 Rooms
Service 4,5 Service
Sleep Quality 4,5 Sleep Quality
Value 4 Value
, Warsaw, Poland
12/09/2019
TripAdvisor Ratings 5
September 2019

Great place to spend vacations!

Me and my wife had just returned from our stay at Bull Reina Isabel & Spa and we can undoubtedly recommend it. Hotel boasts perfect location - just right at Las Canteras beach, one of the best...
>> Read full review

, Swansea, United Kingdom
29/08/2019
TripAdvisor Ratings 5
Family September 2018

Lovely hotel in a great location

We stayed here for 10 days with our 1 yr old and it was great. Friendly staff, nice clean room, excellent breakfast, and a great location! We enjoyed the indoor pool (outdoor pool was a bit cold for...
>> Read full review

,
29/08/2019
TripAdvisor Ratings 5
Couples August 2019

Great hotel!

Great hotel,very nice and helpfull reception staff,willing to help you and make your stay enjoyable! Great location, close to the city center and on the beach, free parking, big rooms,comfortable...
>> Read full review

, New York City, New York
21/08/2019
TripAdvisor Ratings 5
November 2018

Nice 4* urban beach hotel.

Right by the Playa de las Canteras, named "best Eurpean beach" several times in a row by I cannot remember which travel sites (possibly TripAdvisor), the Bull Reina Isabel, is a nice luxurious 4...
>> Read full review

,
19/08/2019
TripAdvisor Ratings 4
August 2019

Great location, but that's all

The hotel is located on Las Canteras beach, which I would say it's the best on the whole island (actually, the best I've been yet visited). We had a room with street view, which we do not recommend...
>> Read full review

, Mossley, United Kingdom
13/08/2019
TripAdvisor Ratings 4
August 2019

Great hotel, but not as great as it thinks it is!

We've stayed here twice now, and had a fantastic time both times. The rooms are clean and comfortable, and if you book a sea view have an amazing view out over the beach. Breakfast is delicious with...
>> Read full review

, Lake Geneva, Wisconsin
03/08/2019
TripAdvisor Ratings 5
Solo travel July 2019

Great Hotel on Playa Canteras

I spent 4 nights at the hotel. My room was very comfortable and quiet. The breakfasts were quite good - large selection. The wifi worked well. I had a rental car and there was parking right in...
>> Read full review

, Las Palmas de Gran Canaria, Spain
25/07/2019
TripAdvisor Ratings 4
Couples July 2019

Great location

One of the emblematic hotels in Las Palmas. Perfecto situation, just inform of the famous and beautiful Canteras beach ! Hotel staff is very friendly and helpful, Silvana and Angel welcomed us so...
>> Read full review

,
12/07/2019
TripAdvisor Ratings 5
July 2019

AMAZING Hotel, Amazing Location, Amazing staff

I have traveled many countries, and stayed in many types of properties, including AirBnB. I came to Las Palmas from Los Angeles so this was quite a long distance. This review will be detailed. It...
>> Read full review

, East Kilbride, United Kingdom
02/07/2019
TripAdvisor Ratings 5
Couples June 2019

Great holidays

We stayed in this hotel for 11 nights.Everything was just perfect! Lovely hotel, amazing food & beautiful beach.For sure we will get back. Even if you dont want to eat in hotel, there is plenty...
>> Read full review

, Palma de Mallorca, Islas Baleares, Spain
29/06/2019
TripAdvisor Ratings 4
Family June 2019

City break

Nice room and bathroom, clean. View looking over the beach, lovely big balcony. Great for flat walking along the beach promenade. Nice clean beach and Hotel had use of sun beds. The pool on the roof...
>> Read full review

, New York
23/06/2019
TripAdvisor Ratings 5
June 2019

Wonderful Hotel in superb location

Spent a week in this hotel, it was a very good stay. The location is the best in Las Palmas on Las Canteras Beach, we had a Suite with sea view, very nice room and bathroom. Breakfast was very good...
>> Read full review

, Waterford, Ireland
20/06/2019
TripAdvisor Ratings 5
Couples June 2019

Great hotel great location

Great hotel don't know why anyone would comment as to understaffed just back from a week here and there were plenty of staff on at breakfast at lunch time and at any time during day. Very helpful and...
>> Read full review

, Yorkshire, UK
19/06/2019
TripAdvisor Ratings 5
Couples June 2019

Stunning beachfront location

Extremely helpful, multilingual staff. Really comfortable, clean rooms, good food and a fantastic gym/spa/swimming pool, all set in a beach-front location. Our room was on the 1st floor with a view...
>> Read full review

, Coral Gables, Florida
18/06/2019
TripAdvisor Ratings 3
June 2019

Great location but outdated hotel

This hotel is ok but it’s outdated. It’s like walking into the lobby of what used to be a grand hotel in the 70’s. This is bare bones, it’s lightly staffed and the staff sometimes seem overwhelmed...
>> Read full review

,
09/06/2019
TripAdvisor Ratings 5
Couples May 2019

Classy ‘City Hotel’ right on the beach!

The previous review by Jeffvelo2012 pretty much said everything I’d want to say about the Reina Isabel. We stayed for two weeks, on a bed and breakfast package through Jet2. We chose this hotel...
>> Read full review

, Bradford, United Kingdom
08/06/2019
TripAdvisor Ratings 5
Couples June 2019

Top class establishment

To be honest this was a departure from our normal type of establishment – we normally frequent smaller family owned hotels – so here are my views. 1) The hotel is run impeccably – the staff are...
>> Read full review

, Wales
01/06/2019
TripAdvisor Ratings 5
Couples May 2019

Well worth the high rating

This hotel is fantastic! briefly pros- helpful staff, substantial breakfast buffet, fantastic spa and pool, light entertainment in the evening, very understated, but worth a listen to, the jazz...
>> Read full review

, Milan, Italy
26/05/2019
TripAdvisor Ratings 1
Friends getaway May 2019

Not a 4 stars hotel at all! Rude and distracted staff at the reception.

We were very disappointed by the hospitality and the service the reception offered in all these four days. They never showed any regret or or say sorry for the many inconveniences they caused. We had...
>> Read full review

, Stockport, United Kingdom
03/05/2019
TripAdvisor Ratings 4
March 2019

Very well run hotel

As said before by many others this hotel cannot really be faulted. It is very well run even to arranging a room change quickly and efficiently. I went in March when the temperature was a steady...
>> Read full review

, Essex, United Kingdom
30/04/2019
TripAdvisor Ratings 5
June 2018

Beautiful hotel

Beautiful hotel, amazing service. lots of variety at breakfast. perfect location right on the beach. I would recommend paying for the sea view room because the rest of the view is awful. just car...
>> Read full review

, Nesoya, Norway
23/04/2019
TripAdvisor Ratings 4
April 2019

Good for couples, families and enderly

We have had a fantastic stay at this hotel. Surprised about the big size of our room and the solid breakfast. The view from the spa was amazing and we really enjoyed the different things we could do...
>> Read full review

, Stavanger, Norway
23/04/2019
TripAdvisor Ratings 5
Couples April 2019

This is a very good hotel

We visited the hotell for two weeks in april. This is a very kleen and friendly hotel one of the best. The breakfast in Rome is first clas. The Fiesta Bar on the top is very good but the number of...
>> Read full review

, Abertillery, United Kingdom
18/04/2019
TripAdvisor Ratings 5
Couples April 2019

Lovey hotel, good central location

We stayed at this hotel last week and were very pleased we chose it. Had a lovely room with a very comfortable bed. Great bathroom with a good powerful shower. It is right on the promenade...
>> Read full review

, Lomma, Sweden
31/03/2019
TripAdvisor Ratings 4
Couples March 2019

Nice week

We just came back from a nice week at Hotel Reina Isabel. Our room was clean, bright, quiet and nicely furnished. The only thing we missed was coffe makeing facilities. Breakfast and dinner had a...
>> Read full review

, Lanark, United Kingdom
30/03/2019
TripAdvisor Ratings 5
Family March 2019

Great stay...excellent hotel

We have just returned from a 4 night stay at this hotel. Everything was excellent from the moment we arrived until departure. We had a city view room which was fine. If I’d been staying longer...
>> Read full review

, London, United Kingdom
30/03/2019
TripAdvisor Ratings 4
Couples March 2019

Very good .. could be excellent

I really like this hotel. It's my favourite in GC . The staff are excellent,very helpful , big smiles from the maids on the landing and the chef's at the cooking point. Receptionists are very...
>> Read full review

, Romford, United Kingdom
25/03/2019
TripAdvisor Ratings 5
Couples March 2019

A Lovely Ten Days in the north of Gran Canaria

Just back from ten days at the Reina Isabel where we stayed on a half board basis. We paid extra for a room with sea view and we were allocated a room on the second floor. We should perhaps have...
>> Read full review

,
19/03/2019
TripAdvisor Ratings 5
Friends getaway March 2019

Right on the beautiful Las Palmas beach.

A fantastic hotel with excellent facilities & friendly helpful staff. Wonderful breakfasts & evening meals, all self service. Highly recommended. The outdoor pool on the roof is heated & the spa...
>> Read full review

, Cleckheaton, United Kingdom
12/03/2019
TripAdvisor Ratings 3
Couples March 2019

Nice resort, fair hotel

Stayed for a week. 1st floor room facing car park. Not a great outlook for a city view room. Not too noisy despite being a busy road as double doors to minimise external noise. Very clean but dated...
>> Read full review

, Las Palmas de Gran Canaria, Spain
07/03/2019
TripAdvisor Ratings 5
Couples February 2019

GREAT Hotel with phantastic pool on the roof

Great hotel, direct on the beach of Las Canteras in Las Palmas... 4-5 star-service and a good restaurant, where you can eat in the evening, even as a not-hotel-guest... wonderful view over the beach...
>> Read full review

, Coventry, United Kingdom
27/02/2019
TripAdvisor Ratings 5
Friends getaway February 2019

Great hotel

Just returned from a 5 night stay in a sea view room at this lovely hotel. Our room was well appointed with a great terrace, well equipped bathroom and everything in the room and throughout the hotel...
>> Read full review

, scotland
24/02/2019
TripAdvisor Ratings 4
Couples October 2018

Fantastic location

The position of this hotel is perfect, the boardwalk goes in both directions. Hotel was spotless. We had a room on the 6th floor at the back of the hotel, we liked sitting on the balcony at night...
>> Read full review

,
15/02/2019
TripAdvisor Ratings 5
Couples February 2019

Exceptional Hotel Culture

First time in Gran Canaria. Booked this hotel over 6 months ago (something to look fwd too after my wifes various treatments for --- BC) based on what I could find out online. Well to say I was lucky...
>> Read full review

, North West England
14/02/2019
TripAdvisor Ratings 4
Couples January 2019

Great situation. Good food. Quiet rooms. Helpful staff.

Situated on a 6km pedestrian only promenade with a clean, safe, sandy beach. Plenty iof good restaurants within 5 min walk. Patio area is right onto promenade. Light meals, drinks etc Las Palmas...
>> Read full review

, Las Palmas de Gran Canaria, Spain
10/02/2019
TripAdvisor Ratings 4
Couples January 2019

Brilliant locaton, comfortable but dinners should have been better.

My wife and I are in our late 70s, and have mobility problems; we can only walk a few hundred yards on flat ground before taking a significant rest. The hotel was ideally located for us as there was...
>> Read full review

, Ramuciai, Lithuania
10/02/2019
TripAdvisor Ratings 4
Couples February 2019

Not so many good hotels in Las Palmas

Strange, why there are just few good hotels in Las Palmas, as it is capital and resort. Why here is no even Spanish chains, like RIU or Melia. So RI is one of the best hotels in city. It is not a...
>> Read full review

, Birmingham, United Kingdom
06/02/2019
TripAdvisor Ratings 5
February 2019

Excellent Hotel

My first time in Gran Canaria. Staying in Las Palmas, which was a larger City than I expected. But that was good because I love cities by the sea. And the Bull Reina Isabel was a great choice, large...
>> Read full review

, Southport, United Kingdom
26/01/2019
TripAdvisor Ratings 4
Couples January 2019

Four & a half stars would just be about right.

Having just returned from a seven night stay at the Reina here are my thoughts whilst they are still fresh in my mind. 1st the good. Truly excellent breakfast, the freshly squeezed orange juice a...
>> Read full review

, Edinburgh, United Kingdom
21/01/2019
TripAdvisor Ratings 5
Solo travel January 2019

Excellent hotel in superb location

Pleasant entrance and reception. Excellent staff throughout the hotel. Rooms are comfortable with good quality furniture including beds. My only quibble was that the matress protector wasunpleasant...
>> Read full review

, Chorley UK
18/01/2019
TripAdvisor Ratings 5
January 2019

Great spa and location

We have just returned from a week at this hotel and haven't really got anything negative to say, if pushed the only small gripe is that we would have preferred a double rather than 2 separately made...
>> Read full review

,
17/01/2019
TripAdvisor Ratings 5
Couples January 2019

Superb beachfront location

Did my research before booking and certainly made the right choice, thanks to other reviews - hence why I'm trying to help. Staff couldn't do enough for us and made us feel very relaxed, with a nice...
>> Read full review

,
17/01/2019
TripAdvisor Ratings 5
Solo travel January 2019

Fantastic stay , lovely area .

Was a little bit worried about staying here as I am a lone traveller, but for the staff was absolutely fantastic. Situated on the promenade on the seafront. This hotel was exceptionally spotless. The...
>> Read full review

, New Forest National Park Hampshire, United Kingdom
15/01/2019
TripAdvisor Ratings 5
Couples January 2019

Stunning beach location

Very impressed with this hotel, stunning location opposite a superb beach with private sunbeds free to residents. Lovely sandy daily cleaned beach.Very clean hotel with high standards with excellent...
>> Read full review

, Helsinki, Finland
13/01/2019
TripAdvisor Ratings 4
Couples January 2019

Best hotel on Las Canteras?

Perfect location, excellent service, nice rooms, great pool area and gym, very good breakfast, what more is there to ask for? Well, the breakfast could do with some variety on different days, but...
>> Read full review

, New Forest National Park Hampshire, United Kingdom
06/01/2019
TripAdvisor Ratings 5
Couples December 2018

Great Holiday in a Fantastic Hotel and Lovely Area

Hello all you travellers out there, this is a report on our recent Christmas visit to Las Palmas, Gran Canaria. We were booked for a fortnight stay at this hotel, which we found to be ideally...
>> Read full review

,
04/01/2019
TripAdvisor Ratings 4
Family January 2019

Fantastic hotel with excellent service

Service was excellent, polite and staff had nice humour! Breakfast was Super! Location could not be better! Even the hotel is more for adults we loved the extra attention with small children (2&3...
>> Read full review

, Vantaa, Finland
30/12/2018
TripAdvisor Ratings 5
Couples December 2018

Grand old beach hotel

This is our favorite hotel in Las Palmas. It was our 5th time in this hotel. We booked a Junior Suite because it guarantees the best sea views. Once we stayed in a more expensive Seaview Suite #251...
>> Read full review

,
21/12/2018
TripAdvisor Ratings 5
Couples December 2018

Reina Isabel

This is still one of the best hotels in Las Palmas in spite of several new openings. It is very well run. The public areas are splendid. The breakfast is second to none. The spa and especially the...
>> Read full review

, London
17/12/2018
TripAdvisor Ratings 4
Business December 2018

A wonderful experience of the capital from the top floor.

Our stay in this hotel was more than pleasant. We had dinner on the top floor designer restaurant. The view of the harbour and beach was amazing. The swimming pool, jet water, sauna rooms and even...
>> Read full review

, west midlands
15/12/2018
TripAdvisor Ratings 5
Couples December 2018

quality all way

have done extensive travelling, this hotel ticks all the boxes for us, arrived and quickley checked in..wonderful greeting from doorman and taken to room,everthing clean and rooms large and...
>> Read full review

, Surrey, United Kingdom
28/11/2018
TripAdvisor Ratings 5
Couples November 2018

Lovely Lovely Lovely

Just got back from this hotel with my friends who went in April and recommended it a very good 4 star hotel all the staff were excellent happy friendly and efficient,rooms large modern and everything...
>> Read full review

, Shipston on Stour, United Kingdom
28/11/2018
TripAdvisor Ratings 4
Couples November 2018

An upgraded hotel in a great location

We don't normally go for busy, crowded resorts but like so many wanted some warmth on our ageing bones and after four days in a quiet apartment in Puerto Rico on the south west of Gran Canaria we...
>> Read full review

, London, United Kingdom
25/11/2018
TripAdvisor Ratings 3
Solo travel November 2018

Disappointed

I am writing this review half way through my stay. I requested a quiet room on a high floor. I confirmed this at check in and was told no, we are fully booked so you haven’t got that. I made the...
>> Read full review

, Borlange, Sweden
24/11/2018
TripAdvisor Ratings 5
Solo travel November 2018

Las Marina at entrance to Bull Hotel

Wonderful place for lunch, also a bar at the entrance to Bull Hotel. Good place for a quiet moment out of the sun and crowds. Great food. I had eggs with potatoes. Nice, cool atmosphere. Reasonable...
>> Read full review

, Hertfordshire
23/11/2018
TripAdvisor Ratings 4
November 2018

It was perfectly fine

Just returned from the Reina Isabel. The hotel was spotlessly clean but rooms were a little dated. Rooms are spacious with a fridge and a large bathroom which was fresh and modern. We were...
>> Read full review

,
20/11/2018
TripAdvisor Ratings 4
Business November 2018

Las Palmas

I stay on hotel Reina Isabel many times from one night upp to 14 night every things is very good bud the services at the bar on 1floor is very bad bud all other on this hotel is very good I hope this...
>> Read full review

, Stavanger, Norway
19/11/2018
TripAdvisor Ratings 5
Couples November 2018

A very good hotel

This is a very good hotel. The rooms are clean. The Summit are overpriced but the other restaurants including the Fiesta bar are good. The service are one of the best and this is a good hotel that we...
>> Read full review

, Lone Tree, Colorado, United States
10/11/2018
TripAdvisor Ratings 3
Solo travel November 2018

Expensive Hotel - CHEAP Hotel!

I stayed here on recommendation of friend who had stayed here a few years ago. She said it was really fantastic - very elegant and high quality. Something seems to have changed, however since then...
>> Read full review

, Umea, Sweden
09/11/2018
TripAdvisor Ratings 5
Couples November 2018

Luxuary cruise ship on land, in the best location of the entire island

Right on the best part of las Canteras, 10 metres from the beach lies this fantastic hotel. It is immaculately well tended with kind and helpful staff, the breakfast is great and the common areas are...
>> Read full review

,
04/11/2018
TripAdvisor Ratings 5
Business October 2018

Amazing hotel with Fabulous Staff. Best holiday ever. Thank you xxx

I stayed in this hotel and had the most amazing holiday ever. The city is a secret gem. 7th largest city in Spain but so welcoming and special with old parts and enough good restaurants to try a...
>> Read full review

, Bradford, United Kingdom
02/11/2018
TripAdvisor Ratings 5
Couples October 2018

Long Weekend Break

We went Thursday to Monday and had a fantastic stay at the hotel. The rooms were really clean and well kept. There was air conditioning in the room, which was needed as it reached about 37c...
>> Read full review

,
13/10/2018
TripAdvisor Ratings 5
Couples October 2018

Great hotel

We stayed here for two weeks and could not fault the hotel. The staff were wonderful always cheerful and helpful . It is in a perfect location with sun beds available on the beach and around the...
>> Read full review

, Mansfield, United Kingdom
11/10/2018
TripAdvisor Ratings 5
Couples October 2018

Fabulous Hotel

We decided to visit a different Canarie Island and chose Gran Canaria this hotel stood out with its location and fab looking facilities and rooms we where not disappointed in any way On arrival we...
>> Read full review

,
10/10/2018
TripAdvisor Ratings 5
Couples September 2018

Beautiful Hotel

A really top class hotel nothing is too much trouble for the staff the breakfast was spot on plenty of variety rooms nicely laid out,roof top pool lovely spa gym flotation pool massage bed on the...
>> Read full review

, cardiff
05/10/2018
TripAdvisor Ratings 5
Couples October 2018

Brilliant hotel

Wow, what a hotel. It says it's a 4 star hotel, but it should be a 5 star. Beautifully designed, staff who are friendly and clearly understand what it means to provide an excellent service to all...
>> Read full review

,
04/10/2018
TripAdvisor Ratings 3
Couples October 2018

Poor Service

Waited forever for an overpriced cold cup of coffee from less than interested waiter. Just had a re-vamp so quite modern. Great location right on the paso with own beach bed. Due to the consistent...
>> Read full review

, Manchester, United Kingdom
01/10/2018
TripAdvisor Ratings 3
Solo travel September 2018

2nd visit to this hotel. No real improvements

This was my second visit to this hotel. It has a superb location; on the paseo in front of the beach. The paseo is 3.5km long and provides excellent exercise. The hotel is little changed from 4years...
>> Read full review

, Greater London, United Kingdom
30/09/2018
TripAdvisor Ratings 5
Couples August 2018

Excellent Experience - Very happy customers

The Reina Isabel benefits from a fabulous location just a few steps away from the lovely Las Canteras beach. It is modern, very comfortable and the standard of cleanliness is superb. The breakfast...
>> Read full review

,
26/09/2018
TripAdvisor Ratings 4
Friends getaway September 2018

Very good

This hotel was clean, modern and the staff were great, offering advice on buses and restaurants and very helpful with car rentals. The rooms were of good quality and bathrooms were very clean and...
>> Read full review

, Cincinnati, Ohio
25/09/2018
TripAdvisor Ratings 5
Couples September 2018

Outstanding!

Perfect location on the boardwalk. On-site parking. Wonderful staff (Tara at the front desk bailed me out on a few occasions). Excellent and well maintained rooms. Best breakfast buffet in Europe...
>> Read full review

,
23/09/2018
TripAdvisor Ratings 3
Couples September 2018

Top quality or past glory?

Normally I travel more low key because I don't need luxury. Small B&B's or even hostels are no problem for me. But after 3 days of hiking through the mountains and sleeping in a tent some luxurious...
>> Read full review

, Nottingham, United Kingdom
21/09/2018
TripAdvisor Ratings 5
Couples September 2018

Great location and smart hotel

We just spent a week at this lovely hotel. It had been recommended to us as not only a good hotel but also a resort that ticks all the boxes. The hotel is in the middle of a long promenade that has...
>> Read full review

, Dublin, Ireland
14/09/2018
TripAdvisor Ratings 5
Solo travel September 2018

Excellent. Very well managed hotel.

Clearly a very well managed hotel. Every single member of staff was so friendly and kind. Beautiful breakfast. Fantastic rooftop pool with more than enough excellent quality sun loungers and...
>> Read full review

, Buntingford, England, United Kingdom
09/09/2018
TripAdvisor Ratings 4
August 2018

V.Good Hotel, a few tweaks would make it perfect.

We stayed here for 10 nights in late August and had a very relaxing time. This is a very good hotel, and with a few tweaks, could be perfect. - The hotel is extremely grand and one of the most...
>> Read full review

, London, United Kingdom
06/09/2018
TripAdvisor Ratings 3
Couples August 2018

Caught Between Two Stools

This is not a bad hotel at all and other users may find it more than satisfactory but it is caught between aiming high and still trying to cut corners. Sleep quality is poor due to there not being...
>> Read full review

, Las Palmas de Gran Canaria, Spain
05/09/2018
TripAdvisor Ratings 1
Friends getaway September 2018

Marina Bar

Really pleasant surrounding over looking the Cantaras beach. Ok if you’re not in any hurry or not thirsty. We found the service in the Marina bar was extremely poor despite the bar not being full and...
>> Read full review

,
05/09/2018
TripAdvisor Ratings 4
Couples August 2018

Very good hotel with one exception

This hotel has everything going for it: location, beautiful beachfront, free spa, fantastic breakfast, friendly staff. BUT on our first night we got a nasty surprise: going out on the balcony to...
>> Read full review

,
25/08/2018
TripAdvisor Ratings 5
Couples August 2018

AMAZING HOTEL

Stayed here for a week with my partner. From the off the hotel was great,reception team were very helpful and they even took your bags to your room for you. The room was lovely and spacious. The...
>> Read full review

, Germany
22/08/2018
TripAdvisor Ratings 5
Family August 2018

Excellent Hotel

The hotel is at an excellent location, right on the beach. There is a Taxi stand and a Bus stop almost next to the hotel. The rooms are big and clean. The reception staff is very helpful and quick...
>> Read full review

, Wolverhampton, United Kingdom
20/08/2018
TripAdvisor Ratings 5
Family July 2018

Excellent hotel

Great location, close to the city and right on the beach. This hotel has fabulous spa facilities and a rooftop pool with impressive views. Everywhere was clean and impressively appointed. Staff...
>> Read full review

,
20/08/2018
TripAdvisor Ratings 5
Family August 2018

Excellent Hotel and location

just spent 2 weeks at this hotel and can't really fault it. Location is great, rooms well appointed and clean, The pool and beach was never a problem getting a sunbed. The beach location as well as...
>> Read full review

, Harrogate, United Kingdom
16/08/2018
TripAdvisor Ratings 5
Couples March 2018

Keep coming back

We have been here twice and will come back next year - and we don’t normally revisit hotels - liking a bit of variety - the setting is excellent - the roof top pool and spa + gym - are some of the...
>> Read full review

,
08/08/2018
TripAdvisor Ratings 3
Family August 2018

Not bad

This hotel is above average but far from luxurious. The staff were very friendly and helpfull.but this year the buffet was not very good.specially not very well for the children.we were enjoyed the...
>> Read full review

, Felixstowe, United Kingdom
07/08/2018
TripAdvisor Ratings 4
Couples July 2018

Just what I expected & more

We have been to Las Palmas many times over the years & have eaten several times at the Cafe attached to the Reina Isabel but not actually stayed there until this time. We booked a Suite which was...
>> Read full review

, London, United Kingdom
06/08/2018
TripAdvisor Ratings 5
Family July 2018

The perfect hotel in the perfect location

I cannot fault this hotel. The staff here are amazing. I would say they go out of their way to make your stay perfect, but they seem to do it because they enjoy and take pride in being smiley...
>> Read full review

, Sussex
15/07/2018
TripAdvisor Ratings 5
Couples July 2018

First rate establishment

The staff at The 4* Reina Isabel & Spa hotel are very polite and eager to help in any way possible. We booked in for a 7 night stay H/B. The initial check in was painless and the reception staff were...
>> Read full review

,
11/07/2018
TripAdvisor Ratings 5
Couples August 2017

Very nice

Lovely hotel with friendly Staff. BIG choice of food in breakfast, and all was So great and fresh. Of Course some was feel like was frozen before but still was great like White cheese. On beach not...
>> Read full review

, Wales
05/07/2018
TripAdvisor Ratings 5
Couples June 2018

Fantastic!

We travelled as a couple. Staying for one week’s holiday on a half bored basis. We arrived on the evening of 16th June 2018. On arrival we were greeted by a true gentleman who kindly took our cases...
>> Read full review

, Banjul, Gambia
29/06/2018
TripAdvisor Ratings 5
Solo travel June 2018

One of the very best I have experienced in six decades of international travel

I decided to break my journey between UK and the Gambia in Las Palmas de Gran Canaria. I booked this hotel on online recommendations and my experience has prompted a plethora of superlatives...
>> Read full review

, Harrogate, United Kingdom
25/06/2018
TripAdvisor Ratings 5
Family June 2018

We will be back!

Highly recommend this hotel. Good service excellent staff. Nice breakfast. Great location. Totally understand why people staying at this hotel every year. We definitely come back again in the future...
>> Read full review

, Norwich, United Kingdom
19/06/2018
TripAdvisor Ratings 1
Solo travel June 2018

Reception needs training

To use the safe deposit, which costs €1.20 a day, a code is needed. I requested the code and paid on the day I arrived. When I checked out, I was told that the only bill to pay was the use of the...
>> Read full review

, Lanzarote, Spain
19/06/2018
TripAdvisor Ratings 5
Friends getaway June 2018

Reina Isobel hotel. Las Palmas.

Superb attitude from all of the staff. Alway smiling and polite. Impecably dressed. Cannot fault the hotel Is situated on las Canteras beach with a short taxi ride to the main shopping areas. Has its...
>> Read full review

, Rees, Germany
17/06/2018
TripAdvisor Ratings 4
Business June 2018

Business trip to Las Palmas

Very nice stay in this hotel close to city and beach. Staff very friendly and kind. Room and bathroom in good and very clean condition, as my stay was for business only, I have had a room with city...
>> Read full review

,
15/06/2018
TripAdvisor Ratings 5
Family June 2018

A lovely hotel with very friendly helpful staff

The staff at the hotel were 5* especially the staff in the buffet restaurant who were 6*. They were all so friendly and made you feel important. The breakfast was amazing there was so much to choose...
>> Read full review

, Plymouth, United Kingdom
12/06/2018
TripAdvisor Ratings 4
Couples June 2018

A lovely stay

This was our second stay here and it's still as nice as our first. We chose to celebrate our silver wedding here to relax in the spa and enjoy the sea view and sunshine! Our room was quite private...
>> Read full review

, Harrogate, United Kingdom
10/06/2018
TripAdvisor Ratings 5
Couples May 2018

What’s not to like?

The setting, the climate, the views, wonderful breakfasts, lovely friendly people, very clean hotel, with fab facilities. Step outside right onto a blue flag beach promenade, dotted with cafes...
>> Read full review

, Driggs
06/06/2018
TripAdvisor Ratings 5
Business June 2018

Centrally Located, Everything Works, Good Price

Very elegant hotel. Direct access to the beach walk area. Breakfast is excellent. AC is strong, as is the WiFi. Only picky point is that they gym doesn't open until 8 am. Since there's no one...
>> Read full review

, Santa Lucia, Spain
05/06/2018
TripAdvisor Ratings 4
Solo travel March 2018

Very nice hotel in Las Canteras

Very pleasant hotel by las canteras beach. The room was modern and comfortable, reception staff friendly and nice, beautiful spa and open air pool on the hotel roof. Spa staff was mixed, one girl was...
>> Read full review

, Worksop, United Kingdom
03/06/2018
TripAdvisor Ratings 5
Family June 2018

Unusually good

This hotel felt much better than your typical holiday destination. The service is provided by fantastically polite, friendly and professional staff across all areas - they are a credit to the hotel...
>> Read full review

, Berwick upon Tweed, United Kingdom
22/05/2018
TripAdvisor Ratings 4
May 2018

I would rate this as GOOD

Plus points: the dining room staff are efficient, well trained, friendly and switched on. The entrance and bar/dining areas are attractive and clean. The hotel is very spacious and ideal for...
>> Read full review

,
15/05/2018
TripAdvisor Ratings 5
Couples May 2018

Great early season hotel

Good facilities with rooftop pool, nicely equipped gym and inclusive Spa overlooking the beach and seafront. Bed and breakfast, food good that you can choose. Something is always available to be...
>> Read full review

, Wokingham, United Kingdom
08/05/2018
TripAdvisor Ratings 3
Couples April 2018

Mixed feelings

This hotel is on the edge of a very large, busy town with a small car park in the front and a promenade leading on to a beautiful bay with a reef at the back. First impressions were good with an...
>> Read full review

,
07/05/2018
TripAdvisor Ratings 5
Family April 2018

Amazing place!

Fantastic hotel and bar area with lovely staff! Special mention has to go to Aday who remembered our drinks from a few weeks ago (our previous visit) and arrived at our table with them before we even...
>> Read full review

, England
03/05/2018
TripAdvisor Ratings 5
Couples April 2018

Great Stay....

A very good hotel in an excellent location. This is a quality hotel, it is situated in a busy area of Las Palmas on the promenade, it has its own private beach. The foyer of the hotel is large...
>> Read full review

, Scottsdale, Arizona
17/04/2018
TripAdvisor Ratings 1
Couples March 2018

Watch for pick-pockets

Only had coffee at the bar. Not crowded but lost new iPhone right off my tightly clipped belt. Did not report because it was not missed until back on cruise ship. Nice beach view and good wifi though.
>> Read full review

,
16/04/2018
TripAdvisor Ratings 5
Couples April 2018

Excellent hotel and great location

We love the hotel and the location right on the beach, with our sunny balcony and ocean view. Our spacious room is nice and clean, however the beds are a bit on the hard side. Excellent selection of...
>> Read full review

, Riga
09/04/2018
TripAdvisor Ratings 5
Family December 2017

Calm hotel with nice staff and comfortable SPA

This hotel offers a very good location next to the clean beach, with easy access. Hotel has a clean rooms. The staff in this hotel is very professional, kind and polite. Breakfast is well served and...
>> Read full review

, Edinburgh, United Kingdom
07/04/2018
TripAdvisor Ratings 5
Solo travel April 2018

Great hotel

Had a single sea view room and it was amazing. Great location and facilities and the staff were all very friendly and efficient. Breakfast was varied and good and was run very well, the staff work...
>> Read full review

, Sheffield, United Kingdom
04/04/2018
TripAdvisor Ratings 4
Couples March 2018

Lovely hotel

Just got back from a weeks stay here, and we found the hotel very good all the staff were friendly, little touches like the slippers in your room and you could hire dressing gowns for the week for €5...
>> Read full review

, London, United Kingdom
30/03/2018
TripAdvisor Ratings 3
Friends getaway March 2018

Great location but very uncomfortable bed

This hotel is situated in the middle of Las Canteras beach broad walk, making it very close to restaurants, bars and the main shopping area. I stayed with some friends on a bed and breakfast basis...
>> Read full review

, Nottingham, United Kingdom
28/03/2018
TripAdvisor Ratings 5
Couples March 2018

Just perfect

Just returned from our second stay at Reina Isabel. For us this is the perfect hotel in Las Palmas. You fall out of the hotel onto Playa de Las Canteras a wonderful 3 kilometre beach and...
>> Read full review

, Tonbridge, United Kingdom
27/03/2018
TripAdvisor Ratings 5
Solo travel March 2018

Excellent Hotel

Returned for another visit to this hotel located on the les Canteras beach which is the 10th best beach in Europe reference Trip Advisor Got a wonderful reception from the staff in all parts of the...
>> Read full review

, Tamworth, United Kingdom
25/03/2018
TripAdvisor Ratings 5
Couples March 2018

Perfect

Spacious, spotless suite overlooking the beach. The staff were very helpful and professional. Rooftop restaurant, pool and, most importantly for me, a gym overlooking the sea. Right in the middle of...
>> Read full review

, Wolverhampton, United Kingdom
23/03/2018
TripAdvisor Ratings 5
Couples March 2018

Fantastic 4 star hotel on Playa de las Canteras beach

I have nothing but positive comments for this hotel. Stayed for a week with my wife and returned home yesterday. The staff are helpful, friendly and even have an English sense of humour. The bedroom...
>> Read full review

, Glasgow, United Kingdom
22/03/2018
TripAdvisor Ratings 5
Couples March 2018

Excellent hotel

My wife and I have returned to this hotel for another 2 week stay and it hasn’t disappointed, It has been absolutely superb!! Great location, great food accompanied with the most helpful and friendly...
>> Read full review

, Aylesbury, United Kingdom
18/03/2018
TripAdvisor Ratings 4
Couples March 2018

Great Location with Excellent Beach

Thank you to Reina Isabel & Spa for an enjoyable week's stay at your hotel. Returned to the UK on the 12th March. Hotel is situated centrally in the centre of Las Palmas on the seafront of Las...
>> Read full review

, Isle of Man
11/03/2018
TripAdvisor Ratings 4
Couples February 2018

Great position.

This hotel is in a great position, with the beach across the walkway and the city at the back. The beach is lovely and you can have good long walks on the walkway. The staff are very good, especially...
>> Read full review

, Marbella, Spain
07/03/2018
TripAdvisor Ratings 3
Friends getaway March 2018

Was disappointed in my staying this time

Stayed there before , but this year the buffet was not very good, Still enjoyed the spa and warm swimming pool, as the weather was a bit cold! The staff in the garden terrace were not very friendly...
>> Read full review

,
07/03/2018
TripAdvisor Ratings 5
Friends getaway March 2018

Loved it!!

Couldn’t fault the hotel, staff, location, facilities and food. We had a fantastic 3 night break at the Reina Isabel, so much so that we’d choose the hotel again in future. So calm and relaxing, and...
>> Read full review

, Cumbria, England
06/03/2018
TripAdvisor Ratings 4
Couples March 2018

Memorable

The first thing to highlight is the whole of the hotel staff. Very efficient, friendly and with humour. On arrival Helmut on reception was professional, made us relax and was funny, just what you...
>> Read full review

, Tamworth, United Kingdom
05/03/2018
TripAdvisor Ratings 5
Couples February 2018

Amazing Hotel

What a beautiful hotel , clean immaculate friendly staff (a shame about the lack of understanding of english) it would be the perfect hotel if our language was understood more but i understand we are...
>> Read full review

, Manhattan
02/03/2018
TripAdvisor Ratings 5
Couples February 2018

Amazing Beach-side Hotel in an Historic City

My wife and I stayed at the Hotel Reina Isabel for the last 5 nights in February. Several months ago, when I tried to book a standard ocean view room, all those rooms were sold out. So, I splurged...
>> Read full review

,
28/02/2018
TripAdvisor Ratings 5
Couples February 2018

It has been so good we're coming back!

A really nice 4star hotel that with a bit of effort could make it to the big time. There are minor issues with lack of English by the local staff although reception workers spoke English well. The...
>> Read full review

, Tel Aviv, Israel
27/02/2018
TripAdvisor Ratings 5
Couples February 2018

Perfect

Perfectly located on the promenade. . Very good breakfast in a restaurant facing the beach. The highlight was the free spa on the top floor, which has wonderful view. Staff was friendly. We hope to...
>> Read full review

, Yorkshire
23/02/2018
TripAdvisor Ratings 4
Couples January 2018

Good room, friendly staff, nice location

Overall I was pleased with this hotel. I had a good sized room overlooking the sea, the food was good, and the staff friendly and generally efficient. It is situated on the Playa de las Canteras, a...
>> Read full review

, London, United Kingdom
23/02/2018
TripAdvisor Ratings 5
Couples February 2018

Fantastic experience!

My wife and I have just returned home and this hotel was an amazing experience. It has a beautiful spa and several lovely restaurants. The room was very spacious with good views of the beach and the...
>> Read full review

, Glasgow, United Kingdom
06/02/2018
TripAdvisor Ratings 5
January 2018

Nice hotel in a great location

This hotel was one of the saving graces of a week in Gran Canaria when the weather was much wetter, colder and windier than usual! It's 20 mins in a taxi from the airport and close to lots of good...
>> Read full review

, Portsmouth, England, United Kingdom
05/02/2018
TripAdvisor Ratings 5
Friends getaway January 2018

Our first visit to Gran Canaria what a beautiful Island and what fantastic people so friendly.

The hotel Reina Isabel is a fabulous Hotel, with extremely friendly staff and most helpful, the room was kept extremely clean and fresh with a fantastic power shower that really wakes you up after...
>> Read full review

,
04/02/2018
TripAdvisor Ratings 4
Business March 2017

A Classic!

A classic hotel located at Playa las Canteras in the center of Las Palmas de Gran Canaria. The hotel is great however the rooms need an update. The sit in the bar during evenings is a true pleasure...
>> Read full review

, Espoo, Finland
29/01/2018
TripAdvisor Ratings 5
Couples January 2018

Simply the best

We spent again one week in our favourite hotel in Las Palmas. We got a nice and quiet room on 7th floor. The room was renovated and had a very big bathroom. The beds are excellent. The breakfast is...
>> Read full review

,
26/01/2018
TripAdvisor Ratings 4
Business January 2018

Lovely terrace

This fantastic hotel offer such an lovely terrace just frontline with the famous paseo marítimo of Las Canteras. Great for a coffee chatting with friends, or lunch or tapas & a glass of fab Spanish...
>> Read full review

, Bodo, Norway
22/01/2018
TripAdvisor Ratings 4
Family January 2018

Great location

Good hotel with excellent location. One of the few upper-range/luxury hotels with beach location. The hotel has its own beach property with its own sunbeams and umbrellas for its guest. Pool with...
>> Read full review

, Waterlooville, United Kingdom
21/01/2018
TripAdvisor Ratings 4
March 2017

We loved this hotel for its position, food and friendly staff

Las Palmas has lots to offer with its lovely beach and this hotel is well positioned. You can walk on the promenade in both directions. There is an abundance of eateries, bars and shops as well as...
>> Read full review

, Manchester
17/01/2018
TripAdvisor Ratings 4
Family January 2018

Nice weekend break (apart from the weather!)

Stayed for 3 nights with my daughter in early January. We travelled with Jet2 on a City Break. It is a lovely hotel in a great position on the beach with lots of restaurants close by and 5 minutes...
>> Read full review

, West Midlands
14/01/2018
TripAdvisor Ratings 5
Couples January 2018

Best option in Las Palmas

We stayed for a week in early January. We have stayed once before, so knew what to expect - a four star plus hotel in an enviable position, right on Las Palmas’ pedestrian promenade. After the...
>> Read full review

, Oslo, Norway
12/01/2018
TripAdvisor Ratings 3
Couples January 2018

High prized

We payed 220 euro for one night. We expected some luxury. We thank god, payed extra for a room with a view. if you dont, you will look right into old houses and parking lots. Las Palmas is very...
>> Read full review

, St Austell, United Kingdom
01/01/2018
TripAdvisor Ratings 4
Family December 2017

Wonderful hotel shame about the food !!

We stayed at the Reina Isabel 18th to 25th December. The staff are wonderful and couldnt be more helpful. The hotel is in a great location overlooking the beach and within easy walking distance to...
>> Read full review

, Swindon, United Kingdom
31/12/2017
TripAdvisor Ratings 5
Couples December 2017

4* hotel with 5* service!

Just returned from a weeks holiday over Christmas at this hotel. I understand why it gets such good reviews on TA. The whole hotel was spotless and the staff are so helpful, they just can’t do...
>> Read full review

, Swindon, England, United Kingdom
31/12/2017
TripAdvisor Ratings 4
Couples December 2017

Xmas break

Really nice hotel and the staff really can’t do enough for you. They even held a gala evening Xmas dinner which was fantastic. Sun lounges on beach are free and so are sun beds at roof top pool. I...
>> Read full review

,
25/12/2017
TripAdvisor Ratings 5
Couples December 2017

Outstanding week of Sun

We had a city view room but had sun most of the day on our balcony. Breakfast excellent loads of choice. Dinner always something to enjoy. Wfi free in rooms and all locations. Highlight the spa area...
>> Read full review

, Oxford, United Kingdom
21/12/2017
TripAdvisor Ratings 4
Business December 2017

Sea view, excellent location, great spa

We had a wonderful room, with a lovely view of the sea. The location is brilliant, right on the beach, and the top floor pool and spa is really great. Breakfast is excellent with a really wide...
>> Read full review

,
20/12/2017
TripAdvisor Ratings 4
Friends getaway December 2017

Great Hotel

There’s no doubt that this is a great hotel in a lovely location, well organised, accessible and so forth. It has a touch of the frou frou about it, people who probably like to sit at the captain’s...
>> Read full review

, Warwickshire
19/12/2017
TripAdvisor Ratings 5
Solo travel December 2017

Second visit

My previous review says pretty much everything I would want to say now. This time I up-graded to a sea view which was well worth the extra as the view is lovely, the hotel being situated in the...
>> Read full review

, London, United Kingdom
12/12/2017
TripAdvisor Ratings 3
Solo travel December 2017

The two sides of the Hotel Reina Isabel

The best thing: the hotel is in a great position close to the Canteras beach. The beach is beautiful, very clean, with free sun beds in the area reserved to the hotel. There is a long promenade...
>> Read full review

, Sorrento, Italy
06/12/2017
TripAdvisor Ratings 1
Couples November 2017

What did we do to deserve this?

There are many good points about this Hotel. Position, goof food for buffets. However if you are given the worst room in an hotel, what else do you feel. The room we were allotted was 114. This room...
>> Read full review

, chelmsford
02/12/2017
TripAdvisor Ratings 5
Couples November 2017

Lovely break

Thought I would treat my husband to a short break Now looking at rebooking for next year. The staff and hotel is 5 star we wish we could of stayed longer. Spacious rooms we were on the 6 floor...
>> Read full review

, Wiltshire
18/11/2017
TripAdvisor Ratings 5
Family November 2017

Excellent staff

Stayed here briefly but my parents are there for three weeks. Spa, bar, gym and pool on the top floor are excellent with amazing views. Food good and again great location next to the promenade. The...
>> Read full review

, Erftstadt, Germany
12/11/2017
TripAdvisor Ratings 5
Couples September 2017

Wonderful hotel

We had only one night waiting for a cruise and chose this hotel because it‘s near to the port. Our experience was wonderful. The rooms are quiet and clean. The service of the team was perfect and we...
>> Read full review

, altrincham england
10/11/2017
TripAdvisor Ratings 5
Family November 2017

Amazing friendly,spotless hotel.

From the moment you enter the hotel it is obvious how clean the place is, then you are greeted by the most friendly reception staff I have ever met,We were shown to our town facing room.Good sized...
>> Read full review

,
09/11/2017
TripAdvisor Ratings 5
Friends getaway October 2017

Friends Holiday

Fab hotel in fantastic location right on the promanarde and beach,All the staff were lovely nothing to much trouble ,Rooms spotless,food very good ,even the breakfast chef knew exactly what I wanted...
>> Read full review

,
05/11/2017
TripAdvisor Ratings 5
Couples October 2017

Outstanding week

Where do I start? When we arrived at the hotel we were greeted by happy, smiley reception. The chap checked us in and gave us advice/information with regards to our stay. We went for dinner, just...
>> Read full review

, Manchester, United Kingdom
05/11/2017
TripAdvisor Ratings 5
Couples October 2017

Great hotel super location

Fantastic hotel in a superb location on the beach. No more than 500 yard from anywhere. Very helpful and polite staff always willing to help. Modern spacious hotel with 2 good bars and a fab pool on...
>> Read full review

, Bradford-on-Avon, United Kingdom
03/11/2017
TripAdvisor Ratings 5
Couples October 2017

Luxury city break by the sea

The hotel is in a great position. We had easy access to the city, to public transport to explore the island and to the beautiful beach. The facilities are very good. The rooftop pool was clean and...
>> Read full review

, Whitley Bay, United Kingdom
01/11/2017
TripAdvisor Ratings 4
Couples November 2017

Great location

I am writing this review from my town view balcony which is great but if I come back I will book a sea view room just for the sunset. We are delighted with the hotel our room is clean and spacious, A...
>> Read full review

, Zug, Switzerland
29/10/2017
TripAdvisor Ratings 2
Family October 2017

Highly overrated!

We booked a suite and a sea view room and have been placed on the first floor. Totally different view from the pix in the internet. The furniture is quite old and some are broken, so are the walls...
>> Read full review

, SOREDE France
26/10/2017
TripAdvisor Ratings 5
Couples October 2017

Nicely refurbished

We have been visiting the Reina Isabel for some 10 years and there are many reasons why we keep going back. The first is the position of the hotel, so close to the beach and the wonderful promenade...
>> Read full review

, Selby, United Kingdom
19/10/2017
TripAdvisor Ratings 5
Couples November 2016

City hotel right on the beach

We stayed here in October last year. Super sea view room overlooking the beautiful beach, as well as Mt Teide on Tenerife when weather conditions were favourable. Clientele is truly international...
>> Read full review

, Plymouth, United Kingdom
14/10/2017
TripAdvisor Ratings 4
Couples October 2017

Perfect positioning

We chose this hotel to be in the city and able to get to the beach so this was perfect.. It is so well maintained that you do feel walking through with your swimmers on is going to be frowned...
>> Read full review

, Glasgow, United Kingdom
07/10/2017
TripAdvisor Ratings 5
Couples September 2017

Fabulous.

I am always slightly anxious about returning to an hotel or restaurant that has previously impressed. No such such concerns required with this hotel as it was every bit as good as last year. I...
>> Read full review

, Eastbourne, United Kingdom
04/10/2017
TripAdvisor Ratings 5
Couples September 2017

Amazing hotel. Excellent.

This is our last day of 9 days in Reina Isabel. I honestly have a job to find faults. Firstly and most importantly the staff are excellent. Friendly, helpful and extremely good at there jobs. There...
>> Read full review

, Amsterdam, The Netherlands
27/09/2017
TripAdvisor Ratings 5
Solo travel September 2017

Amazing stay in Las Palmas

Very beautiful hotel! I had a single romm and it was ok. It has been cleaned every day and towels have been changed, too. I couldn`t book a room with sea view anymore but it was fine. Sometimes a...
>> Read full review

, Ferryhill
25/09/2017
TripAdvisor Ratings 4
Couples September 2017

Sunny n hot

Very well placed being close to both the city centre and on the beach. The hotel itself is very clean and professionally run by ever smiling and friendly staff. The buffet breakfast is varied and...
>> Read full review

, Gosport, United Kingdom
22/09/2017
TripAdvisor Ratings 5
Family June 2017

Lovely hotel, loved the Spa!

Stayed here for a week for a family holiday in June.We were disappointed to find out we had actually booked to stay in the cloudy north instead of the sunny south and that we were actually staying in...
>> Read full review

, The Hague, The Netherlands
17/09/2017
TripAdvisor Ratings 1
Family September 2017

Terrible service!/Service nicht gut!

We booked a Suite, not overlooking the sea. The so called suite is nothing like the photos. Apparently only suites with sea view are like the photos. This "suite" is cramped, completely charmless and...
>> Read full review

, Manchester, United Kingdom
16/09/2017
TripAdvisor Ratings 3
Family September 2017

not for children

Just returned from a weeks stay at the Reina Isabel, we were a party of 7 which included 2 children (2 years and 8 years old). This should really be classed as an adults only hotel as children seem...
>> Read full review

,
13/09/2017
TripAdvisor Ratings 5
Friends getaway September 2017

Amazing!

Wow, this is a fantastic hotel in a perfect location for the beach and town. Our room was huge and very comfortable. The rooftop pool and spa is heaven, no need to worry if Las Palmas is a bit cloudy...
>> Read full review

, Aberdeen, United Kingdom
12/09/2017
TripAdvisor Ratings 5
Couples September 2017

Amazing Holiday

From the moment we stepped into the hotel, to the moment we left, it was fabulous!! The room was comfortable & clean, the staff were all polite and friendly & the breakfasts were really good with...
>> Read full review

, uk
12/09/2017
TripAdvisor Ratings 5
Friends getaway September 2017

Excellent hotel

We stayed 4 nights in beautiful room, service excellent and all staff most welcoming. Town side rooms have afternoon sun. No problem to get sun lounger on beach and beach staff lovely too. Loungers...
>> Read full review

, Huntingdon
10/09/2017
TripAdvisor Ratings 3
Friends getaway September 2017

Three stars

I stayed at the Reina Isabel with a friend of mine from the 1st - 8th Sept 2017. It's only about 20 minutes away from the airport which was great. We arrived at the hotel at about 8pm and our first...
>> Read full review

, Ferring, United Kingdom
10/09/2017
TripAdvisor Ratings 5
Couples September 2017

Excellent Holiday

We were extremely pleased with the standard of the facilities, cleanliness and service at the Reina Isabel.The staff were very friendly, helpful and courteous and couldn't do enough for you. The...
>> Read full review

,
03/09/2017
TripAdvisor Ratings 5
Family August 2017

Lovely luxurious stay

We were a group of seven. Grandparents, us and 3 kids (6, 10 and 12). There was something to please everyone. The spa was free: included a dead sea pool, spa, steam room, etc. Kids were allowed in...
>> Read full review

, Frankfurt
31/08/2017
TripAdvisor Ratings 5
Family August 2017

Great rooftop fine dining

I read mixd reviews of this hotel's restaurants, and I think they are probably outdated. The cuisine served in the rooftop restaurant is in my opinion worth evey cent. Freshest ingredients, some of...
>> Read full review

, Bucov, Prahova, Romania
30/08/2017
TripAdvisor Ratings 5
Family August 2017

Pleasant stay

Maximum satisfaction. The hotel is beautiful, clean, friendly staff, excellent food. The beach is wonderful (Las Canteras Beach) with sunbeds reserved for the hotel. Everything is very close to the...
>> Read full review

,
27/08/2017
TripAdvisor Ratings 5
Couples August 2017

Exceeded expectations

We arrived late at night and we were not very happy with the allocated room, ground floor and very limited sea view, so we had the room changed to a better one. When we woke up the next day, we had...
>> Read full review

,
27/08/2017
TripAdvisor Ratings 5
Family August 2017

Great stay at Reina Isabel

Reina Isabel is the place that made our 2017 holiday great. Special note to cleanliness, staff attitude, breakfast (though the coffee is so good so I had 8 days without having coffee at breakfast...
>> Read full review

,
21/08/2017
TripAdvisor Ratings 4
Couples August 2017

Lovely hotel on nice beach

Just returned from a holiday at the Reina Isabel and it is a lovely hotel to stay in. The rooms are very comfortable and clean, and the staff friendly and helpful. The breakfast choice is vast and...
>> Read full review

, Greater London, United Kingdom
19/08/2017
TripAdvisor Ratings 5
Couples August 2017

Two weeks stay

We had two great weeks at Reina Isabel the staff were friendly and did everything they could to make the stay as enjoyable as possible. We had bed and breakfast and the room was air conditioned and...
>> Read full review

, Yorkshire
18/08/2017
TripAdvisor Ratings 5
August 2017

excellent hotel in great location

Would agree with all reviewers that the hotel, location and service of the staff are brilliant. The ocean side rooms are spacious and the balcony is fantastic for looking down at the sea. The chair...
>> Read full review

,
16/08/2017
TripAdvisor Ratings 5
Family August 2017

Wonderful hotel

A hotel nagyon szép és csodálatos helyen van. A szobák tiszták, csendesek és jól felszereltek. A személyzet udvarias és segítőkész. Különösen tetszett az étterem vezetőjének szakmai hozzáértése és...
>> Read full review

, Surrey
14/08/2017
TripAdvisor Ratings 4
August 2017

Good value for money

We spent a week at the Reina Isabel Hotel and left with a good impression. The hotel is modern, clean, well located for restaurants and is on the beach. I stay in a lot of hotels with my work and...
>> Read full review

, Holmsund
14/08/2017
TripAdvisor Ratings 5
Family July 2017

A Lovely Hotel

This hotel is excellent. The staff made our stay very relaxing and comfortable, with their smiles and their great help and hospitality that made us feel like home. The breakfast and dinner buffe are...
>> Read full review

, Buenos Aires, Argentina
12/08/2017
TripAdvisor Ratings 4
Solo travel July 2017

A very pleasant place to relax with a great landscape

Very large and nice deco at the lobby with an inviting atmosphere. The sea view from room was lovely but room on the rather small size and basically average. Balcony really an asset. Toiletries and...
>> Read full review

, Bournemouth, United Kingdom
07/08/2017
TripAdvisor Ratings 5
Couples June 2017

Wow! What a holiday!

We visited for 1 week late in June. This hotel's service from its staff in all departments is excellent. We had a high room overlooking the beach, so had super views, especially so on the Friday...
>> Read full review

, Enniskillen, United Kingdom
04/08/2017
TripAdvisor Ratings 5
Couples August 2017

Great hotel

Just returned from a week at this hotel. Everything about this hotel from booking in until booking out was excellent. Andrea at reception was very polite and helpful and Veronica at breakfast was...
>> Read full review

, West Lothian, United Kingdom
02/08/2017
TripAdvisor Ratings 5
Couples July 2017

Loved this hotel

Spent a week here in July. I can't think of anything negative to say. The rooms were very comfortable, clean and spacious. Loved the rooftop pool. Plenty of loungers and umbrellas. We were half board...
>> Read full review

, Braintree, United Kingdom
11/07/2017
TripAdvisor Ratings 5
Couples May 2017

Fantastic Holiday

This hotel is one of the best hotels I have ever stayed. My husband and I stayed here from the 8th of May 2017 for 2 weeks, the hotel staff were fantastic and the hotel was immaculate. It's ideally...
>> Read full review

,
09/07/2017
TripAdvisor Ratings 5
Couples June 2017

Relaxed holiday

2 weeks of relaxation. Views, city walks, beachfront location all fantastic. Staff at the hotel were the best and very helpful. Roof top pool very well presented. Thanks for a lovely stay to all the...
>> Read full review

, West Yorkshire, United Kingdom
08/07/2017
TripAdvisor Ratings 5
Couples June 2017

Great Hotel, Fanastic Location

This is an excellent appointed Hotel right on the Beach at Las Palmas. Definitely ask for an Ocean View Room. Ours was on the Fourth floor with a great private Terrace alongside the Solarium. Buffett...
>> Read full review

, Birmingham, United Kingdom
29/06/2017
TripAdvisor Ratings 5
June 2017

Great Hotel

We arrived here in June and had a n amazing time, could not fault the staff or the hotel. very clean and tidy. Such a short walk to the beach as well which is always an added bonus. The roof top...
>> Read full review

,
25/06/2017
TripAdvisor Ratings 5
Family June 2017

Great hotel

We visited Reina Isabel a week ago and we can not fault it. The staff were very friendly the hotel and room were very clean and cleaned daily. We loved how close it is to the beach and you get...
>> Read full review

, Stoke-on-Trent, United Kingdom
22/06/2017
TripAdvisor Ratings 4
Couples June 2017

NOT A HOLIDAY RESORT AT ALL

Now just where shall I begin..... our holiday started off absolutely awful as when we booked at Thomsons/First Choice the flight was 14:10 but the day after we paid in full they moved the flight to...
>> Read full review

, Stirling, United Kingdom
16/06/2017
TripAdvisor Ratings 4
Couples June 2017

Early June at the Reina Isabel

An excellent hotel on the Esplanade . Our room was very spacious , beds were comfortable with decent pillows . Bathroom was first class with a large walk in shower . Our sheets , towels and...
>> Read full review

,
15/06/2017
TripAdvisor Ratings 3
Couples June 2017

felt disappointed

When i arrived at the airport I was told by a rep we are the only ones going to this hotel! We went in a small mini bus to the hotel while others on our flight boarded large coaches. When we arrived...
>> Read full review

, jersey,Channel Isles
09/06/2017
TripAdvisor Ratings 5
Family June 2017

Wonderful hotel

Well I absolutely loved our stay. The hotel is beautiful and in a fantastic location. The breakfasts were amazing looking over the fantastic Las Canteras Beach. Our room for three people was a very...
>> Read full review

, Biloxi, Mississippi
03/06/2017
TripAdvisor Ratings 5
Couples May 2017

Absolutely tremendous service

My wife and I stayed here for seven nights and what a great place. The staff were absolute professionals and made us feel like family. Located near essential shopping and local transport. Taxis to...
>> Read full review

, Venice, Italy
01/06/2017
TripAdvisor Ratings 5
Couples May 2017

Even better than the reviews!

Having returned from 11 nights in this lovely hotel on May 27th, I'm compelled to give it and the staff there an absolutely glowing review! Honestly, everything was fab. The room, booked via Jet2...
>> Read full review

, Meriden, Wyoming
24/05/2017
TripAdvisor Ratings 2
Business May 2017

The nicest room that they have smells like cigarettes

I stayed here for a week in the king suite room 702. They said it was the nicest room they had so that is what I ordered. I flew in from the United States. I was so exhausted and staff were super...
>> Read full review

, belfast
23/05/2017
TripAdvisor Ratings 4
Family February 2017

Well located hotel

this hotel really scores on location as everywhere is highly accessible from shops,restaurants and the pristine breach.We chose half board which is never our option but on this occasion it was so...
>> Read full review

,
23/05/2017
TripAdvisor Ratings 5
Couples May 2017

Amazing hotel

We stayed here for two weeks at the start of May, in a city facing room on the 5th floor. The hotel was so much more than we imagined and the staff were amazing. The rooms are cleaned every day which...
>> Read full review

, Glasgow, United Kingdom
17/05/2017
TripAdvisor Ratings 5
Couples May 2017

Loved our stay in Reina Isabel!

I stayed in a double room in the Reina Isabe hotel recently for one week. I was on a bed and breakfast basis and have absolutely no complaints about this hotel. From check in to check out the staff...
>> Read full review

, Dundee, Scotland
16/05/2017
TripAdvisor Ratings 5
Couples May 2017

First Class Hotel

Only been here 24 hours, but already can classify this hotel as one of the best we have stayed in. Staff second to none, from cleaners to waiters, all cannot do enough to make your stay enjoyable...
>> Read full review

, Colne, United Kingdom
15/05/2017
TripAdvisor Ratings 5
Couples May 2017

Fantastic Hotel

What makes this hotel stand out from the rest apart from the beautiful setting are the staff. I have stopped in hotels worldwide, even 6* and without exception the staff of Reina Isabel made our...
>> Read full review

, Zagreb, Croatia
14/05/2017
TripAdvisor Ratings 4
Solo travel May 2017

Very nice two day stay

Hotel has really nice rooms, comfortable beds, excellent view ( if reserved so ) to the beach. Breakfast is also very delightfull. Position excellent. Beach and wellness are also ok. Wifi reaches...
>> Read full review

, Wolverhampton, United Kingdom
14/05/2017
TripAdvisor Ratings 4
Couples May 2017

A lovely, beachfront hotel

This is a lovely, beachfront hotel. The area around the main entrance of the hotel is built-up, and surrounded by shops, supermarkets and residential apartments. However, the rear of the hotel...
>> Read full review

, UK
13/05/2017
TripAdvisor Ratings 5
Couples May 2017

Great Hotel

The hotel location is excellent; just next to the beach. Some of rooms have sea view but you need to pay more for it. The hotel can be easily reach with airport coach N60 (about30-45mins)and then...
>> Read full review

, Bolton, United Kingdom
05/05/2017
TripAdvisor Ratings 5
Couples April 2017

Wonderful hotel right on the beautiful Playa Cantaras beach

The hotel position is excellent; right on the beach promenade and within a five minute walk of the bus station which allows you to get around Gran Canaria inexpensively with ease. The hotel has a...
>> Read full review

, Greater Manchester, United Kingdom
03/05/2017
TripAdvisor Ratings 5
Couples April 2017

Great Hotel

As with other reviews, very good hotel, rooms quite spacious, very clean, and large bathroom with a great shower. The staff were friendly, helpful and polite. Very good location, plenty of walks, a...
>> Read full review

, Aberdeen, United Kingdom
01/05/2017
TripAdvisor Ratings 5
Friends getaway April 2017

Excellent stay, amazing view , delicious food and friendly / helpful staff !

I have stayed in for over a week. Place is located next to the beach and have unlimited SPA + gym + swimming pool on top of the roof with beach view :) Staff members are friendly and helpful...
>> Read full review

, west midlands
23/04/2017
TripAdvisor Ratings 5
Couples April 2017

Fabulous hotel

Just got back from this fabulous hotel. First of all it is in the best location to have a relaxing beach break but close to the city also. The hotel reception is huge and luxurious with massive...
>> Read full review

, Derby, United Kingdom
20/04/2017
TripAdvisor Ratings 5
April 2017

Lovely Las Palmas

I travelled here with my partner and our three children aged 11 15 and 16 years old. We had a package with Jet 2 holidays, which did not include transfers but we used a company called canary forum...
>> Read full review

, co Antrim
12/04/2017
TripAdvisor Ratings 4
Couples April 2017

A week bed and breakfast.

This is a very good 4 star hotel, in a 5 star ,location. I agree totally with all the praise heaped on it. Any criticism in previous reports would seem to me to be mere niggles. The hotel is run...
>> Read full review

, London
09/04/2017
TripAdvisor Ratings 4
Couples April 2017

Nearly perfect

There is a certain feeling that most of the money ran out after the entrance hall, restaurants and spa/pool had been built. "Oh merda, the rooms!", someone cried. "No money". But they are ok. Not...
>> Read full review

, Chepstow, Wales, UK
09/04/2017
TripAdvisor Ratings 5
Couples March 2017

Las Palmas City & Hotel

Great city & marvellous Hotel - can't wait to return. Highly recommended. Staff, food and ambience were all excellent. Listed as a four star hotel but feels like five stars. Location is great right...
>> Read full review

, Livingston, United Kingdom
09/04/2017
TripAdvisor Ratings 5
Family April 2017

Nice wee break.

Lovely clean hotel overlooking the beach & sea. All staff were very helpful throughout the hotel. Booked half board & pleasantly surprised at quality & choice of food at both breakfast & dinner...
>> Read full review

, Tonbridge, United Kingdom
07/04/2017
TripAdvisor Ratings 5
Solo travel April 2017

Great Hotel

Have stayed in this hotel many times .It is in a superb position on the Playa Canteras a lovely long sandy beach . The hotel has recently been refurbished and has superb bathrooms. The Summum...
>> Read full review

, Norway
06/04/2017
TripAdvisor Ratings 5
Couples March 2017

Once again perfect

Third time at Reina Isabel. This time for two weeks on halfboard. From the moment we checked in to the moment er left, just pure pleasure. The food is of high standard and the free spa is a nice...
>> Read full review

, Accrington, United Kingdom
31/03/2017
TripAdvisor Ratings 4
Couples March 2017

Fabulous hotel

I can recommend this hotel , it's interior is beautiful facilities very good especially the gym on the 8 th floor over looking the beach , roof top pool is clean with plenty of sun beds . The staff...
>> Read full review

, Teignmouth
30/03/2017
TripAdvisor Ratings 5
Couples November 2016

Fantastic location and amazing spa

Booked this hotel through Trivago because it seemed good value last minute, but the photos didn't do it justice. The spa area on the roof was the best I've ever been in, Great location on the beach...
>> Read full review

, Stockholm, Sweden
28/03/2017
TripAdvisor Ratings 4
Couples March 2017

Great location, good breakfast and Spa.

We had a very nice week at Reina Isabel with great breakfasts and a lot of Spa visits. The weather didn't allow a lot of time on the beach but free sunbeds are a treat. The only thing that is wrong...
>> Read full review

, Somerset
28/03/2017
TripAdvisor Ratings 4
Couples January 2017

A Great Location on the Beach

Spent a week here in late Jan/early Feb and had a quiet and restful time. The staff were extremely helpful, the food varied and well presented, the rooms comfortable and the bars were great fun...
>> Read full review

, Stockholm, Sweden
26/03/2017
TripAdvisor Ratings 4
Couples January 2017

Great city hotel with fantastic views

Our last night of a 10-night Gran Canaria trip we stayed at the Reina Isabel hotel. We arrived by taxi and were immediately check in to a room on one of the higher floors by a friendly staff member...
>> Read full review

,
24/03/2017
TripAdvisor Ratings 5
Couples March 2017

A fantastic break

We stayed mid March 2017. The first impression was very good with helpful, friendly staff at a reception desk set in a lovely lobby. The room was good with a little balcony looking out over the car...
>> Read full review

, Rm.Valcea
23/03/2017
TripAdvisor Ratings 5
Friends getaway March 2017

The best hotel in Las Palmas/Gran Canaria

One of the best hotel I have visited during last 10 years.Sea view rooms deserve the difference of price, very good food ,it is first time when I saw in 4 star hotel Champagne and vodka or gin at...
>> Read full review

, Steinwenden, Germany
17/03/2017
TripAdvisor Ratings 4
Couples February 2017

Nice hotel right on the beach

We enjoyed our stay at the hotel. The staff was friendly, the room was clean and the breakfast buffet was amazing. Our only complaint is the limited hours of the spa and pool. The pool closed at...
>> Read full review

, Chichester, United Kingdom
16/03/2017
TripAdvisor Ratings 3
Couples February 2017

Good But ... !

Our second visit. We didnt get what we payed for. An autocratic senior receptionist, runs her own tight ship. Conveying to junior staff, where guests will be located. Room clean, modern...
>> Read full review

, Cardiff, United Kingdom
15/03/2017
TripAdvisor Ratings 5
Couples March 2017

EXCELLENT/....SHAME ABOUT BAR LA MARINA.

We have just returned from a great week staying half board/lovelyrooms/ tv/fridge/comfortable beds/lots of wardrobe space and a super bathroom/shower...The food at both breakfast/dinner was always...
>> Read full review

, Brussels, Belgium
14/03/2017
TripAdvisor Ratings 5
Couples March 2017

Very friendly staff, nice and clean

The hotel is situated at the beach. It has a very nice pool on the roof, and an excellent fitness room. The SPA - which is for free - is very good. Friendly staff, lovely breakfast, the Wi-fi Works...
>> Read full review

, Oslo, Norway
13/03/2017
TripAdvisor Ratings 3
Family March 2017

Not a #1 experience

We thought we'd secure the perfect holiday by booking at Las Palmas number 1 hotel (at least according to Tripadvisor), but unfortunately we didn't get it. There are a lot of plus points here of...
>> Read full review

, Southport, United Kingdom
12/03/2017
TripAdvisor Ratings 5
Couples February 2017

Excellent hotel in excellent location

This hotel is in a perfect location in the city but right on the promenade of Playa de la Canteras. The staff are very attentive and we found nothing was too much trouble. Our room had a town view...
>> Read full review

,
10/03/2017
TripAdvisor Ratings 5
Couples March 2017

Faultless !!!!

From the minute we arrived until the moment we left. Very attentive friendly staff , nothing to much trouble. No complaints about the room , more than big enough with a large bathroom. Well sound...
>> Read full review

,
06/03/2017
TripAdvisor Ratings 4
Couples March 2017

Hot water

The hot water tends to change tempature without notice, but not by much. Veggy meals are not always easy to find in the buffet dinner, but there is always something. This hotel is 10 yards from the...
>> Read full review

, Sunderland, England
05/03/2017
TripAdvisor Ratings 5
Couples January 2017

Fab Hotel in great position

Was a perfect situation on the beach with 4 star luxury made our stay very special. Staff were very conscientious and could not do enough to make our stay relaxing. Breakfast was very good and well...
>> Read full review

, Bath, United Kingdom
04/03/2017
TripAdvisor Ratings 4
February 2017

Great Hotel but watch out for the poor rooms !!

I can fully understand all the reviews praising this hotel, you lucky people have stayed in the rooms you hoped for, quite a few including me have not been so fortunate. I booked seven months in...
>> Read full review

, Harrogate, United Kingdom
02/03/2017
TripAdvisor Ratings 5
Couples February 2017

Great Hotel

From the moment we arrived we felt valued. The accommodation is lovely. The restaurant excellent and very efficient. Food superb. Great location, close to beach, port and great shops within...
>> Read full review

, Brentwood, Essex
02/03/2017
TripAdvisor Ratings 4
Couples February 2017

Mixed experience

The hotel offers a very good package in terms of facilities - excellent heated rooftop pool, spa, beach and car park (not easy to find in the one way system) plus a high quality breakfast choice with...
>> Read full review

, Glasgow, United Kingdom
01/03/2017
TripAdvisor Ratings 4
Couples December 2016

Christmas 2016

This was our second visit to this hotel and we were pleased we had returned. The staff at the hotel were very helpful and friendly. Food and selection for Breakfast and Dinner were very good...
>> Read full review

, Edinburgh
25/02/2017
TripAdvisor Ratings 3
Solo travel February 2017

Small room-beware single travellers!

Great sea facing balcony but allocated small room -having asked for double bed with single occupancy-where you had to shimmy around double bed and other furniture to get to balcony door! And yet...
>> Read full review

, Helsinki, Finland
21/02/2017
TripAdvisor Ratings 3
Solo travel February 2017

Four-star nursing home with an excellent location

The management must have flown Ryanair once too many times: Want to use the in-room safe? Pay €1,50/day. Want a towel for the pool? Fine, but if you want it washed, pay €2. Want a bathrobe? €5. You...
>> Read full review

, London, United Kingdom
18/02/2017
TripAdvisor Ratings 4
Couples February 2017

Very central hotel

My husband and I have recently returned from a four nights’ stay at Hotel Reina Isabel. After taking a taxi from the airport (25 minutes for 36 euros) we arrived at 1pm to be told that our room...
>> Read full review

, SURREY
16/02/2017
TripAdvisor Ratings 5
Friends getaway February 2017

Wonderful hotel - would highly recommend!!

I would highly recommend this hotel. The staff were all very friendly, attentive and helpful. The hotel is clean and spacious. Free wifi is offered and this works around the roof top pool too. Our...
>> Read full review

,
14/02/2017
TripAdvisor Ratings 5
Family February 2017

Friendly, stunning sea view and great location

My young daughter and I had a lovely stay at Reina Isabel. The staff were charming, the room a generous size and the sea view totally worth the few extra euros. It feels like seeing and old, elegant...
>> Read full review

, Oxfordshire, United Kingdom
13/02/2017
TripAdvisor Ratings 4
Couples January 2017

Super hotel in a good location

We stayed here for three nights and really enjoyed it. The hotel is situated overlooking Las Canteras beach and we had a room with a sea view which was lovely to wake up to. Our room was not too...
>> Read full review

, Tampere, Finland
12/02/2017
TripAdvisor Ratings 5
Family December 2016

Excellent hotel

Excellent hotel with a perfect location. We had a very nice room with a lovely sea view. Very good breakfast; good options even for a vegetarian (soy yogurt, fresh fruits etc.). The spa is small but...
>> Read full review

, Newcastle upon Tyne, United Kingdom
07/02/2017
TripAdvisor Ratings 4
Friends getaway February 2017

Saga holiday in this hotel - beware of booking with Saga

I booked and paid for a room with a sea view. I was assured by Saga that I'd get that. On check in I was allocated a room with a room looking directly onto a wall and view if the sea from edge of my...
>> Read full review

, Espoo, Finland
03/02/2017
TripAdvisor Ratings 3
Couples January 2017

Ex favourite

We visited again Reina for a week for our 5th visit. I had emailed and hoped for a twin room with sunny balcony. What we got was just the opposite: a double room in first floor. Went straight back...
>> Read full review

,
01/02/2017
TripAdvisor Ratings 5
Friends getaway January 2017

Everything was great

Our room was more than adequate and cleaned every day. The Wifi in our room was excellent so, in addition to the television supplied, I was able to keep up to date with my favourite TV programmes...
>> Read full review

, UK
30/01/2017
TripAdvisor Ratings 4
Solo travel January 2017

Very Enjoyable Stay

I stayed here for 4 days. The staff are helpful, professional and smiling. The food is plentiful and variable. Wifi is good all over the hotel. The room whilst small was adequate, with a good range...
>> Read full review

, London, United Kingdom
23/01/2017
TripAdvisor Ratings 4
Couples December 2016

Great food and service - Bar La Marina, Hotel Reina Isabel

We were staying at a different hotel for 14 nights during the Christmas and New Year holiday , but 3 evenings we decided to eat here because every time the service and food were very good. The bar is...
>> Read full review

,
20/01/2017
TripAdvisor Ratings 5
Solo travel January 2017

Heavenly

Fantastic hotel, right on the beach. Lovely rooftop pool with amazing views. Choice of restaurant/cafe bars. Staff were warm and helpful. Hotel lobby was beautiful. Had a smaller room, perfect for...
>> Read full review

, Nottingham, United Kingdom
17/01/2017
TripAdvisor Ratings 4
Solo travel January 2017

Excellent service and great food

Had a great 5 night stay here, the staff were all very helpful and smile at you often. The food in the restaurants here is excellent, and although i did eat outside of the hotel, i didn't find the...
>> Read full review

, Middlesbrough, United Kingdom
13/01/2017
TripAdvisor Ratings 5
Couples January 2017

Top Hotel

It was fantastic, right on the beach.The faciluties are fantastic, the room was very good particularly the bathroom. The breakfast was very good but the "all you can eat" evening meal was verey...
>> Read full review

, Ipswich, England
11/01/2017
TripAdvisor Ratings 4
Couples January 2017

Very good hotel - but think before booking half board

Stayed for a week in January on a half board basis. Most of the hotel was fine. Reception staff are very efficient - nothing was a problem for them. Rooms are good - not outstanding, but good, no...
>> Read full review

, Schweiz
10/01/2017
TripAdvisor Ratings 4
Couples January 2017

The good and the not so good

The Reina Isabel prouds itself as best hotel of Las Palmas. The location, roof top and gym are really great! However, our room had a great bath, but the rest was rather 80ies style. Empty mini bar is...
>> Read full review

,
08/01/2017
TripAdvisor Ratings 4
Couples December 2016

Highly recommended

A very relaxing week in the winter sun. The Hotel was spotlessly clean with helpful staff particularly on reception. Thanks Gonzalo for your recommendations! The hotel was very central with lots of...
>> Read full review

, Dover, United Kingdom
06/01/2017
TripAdvisor Ratings 5
Friends getaway December 2016

First class

The hotel's location is perfect: you can step out of the hotel and be right on the promenade and beach. It's also not far from the bus station and El Muelle shopping centre. I paid extra for a sea...
>> Read full review

, Johannesburg, South Africa
04/01/2017
TripAdvisor Ratings 5
October 2016

Superb hotel with exceptional service

Staying at the Reina Isabel was a wonderful experience and one I would gladly repeat. The service I received at the hotel was exceptional and the staff were consistently friendly and considerate...
>> Read full review

, Enniskillen, United Kingdom
04/01/2017
TripAdvisor Ratings 5
Family November 2016

Simply excellent

From the moment we arrived and were greeted with such friendliness and welcome we knew we had come to the right place. The staff were all friendly and attentive. The food was superb. We were on a...
>> Read full review

, Preston, United Kingdom
31/12/2016
TripAdvisor Ratings 4
Couples December 2016

Wonderful

Stayed Renia Isabel,first week Dec,couldn't fault it all staff pleasènt,fom reception to housekeeping.Nice surprise my partners birthday bottle off sparkling wìne left in bedroom.Hope to return...
>> Read full review

, UK
27/12/2016
TripAdvisor Ratings 3
Couples December 2016

Not all it is cracked up to be- Disappointed

This Hotel has a superb location overlooking the beach where there are free sun beds available on the beach. The Spa is tasteful with children being allowed until 12 midday. The gym is modern and...
>> Read full review

, Dallas, Texas
27/12/2016
TripAdvisor Ratings 5
December 2016

Perfect amenities

Switched to this hotel for my last night's stay. Left me wishing for more nights in the hotel! The gym is the best hotel gym I've seen in my travels this year (8 hotels worldwide). The pool, the...
>> Read full review

,
26/12/2016
TripAdvisor Ratings 3
Family November 2016

Friendly staff nice hotel

In my opinion this is one of nicest hotels on the strip . Nice rooms , close to the beach, awesome spa and pool area . This hotel really caters for the grey pound and this is reflected in the food...
>> Read full review

, Kettering
13/12/2016
TripAdvisor Ratings 5
Couples December 2016

Fantastic hotel

Stayed for a week to celebrate my birthday. The hotel is right on the beach with the harbour and cruise ships about 5 minutes walk away. The staff at the hotel were amazing. They were always...
>> Read full review

, Kristiansund, Norway
12/12/2016
TripAdvisor Ratings 5
Solo travel December 2016

Great hotel

It has the best location, right on the beach, and the interior is beautiful. I had a standard double room, which was good, but not extraordinary, and with a view and veranda towards the backstreet...
>> Read full review

,
10/12/2016
TripAdvisor Ratings 5
Friends getaway December 2016

Miss

Our stay was a short one from dec 1st-4th 2016. We were celebrating my friend's birthday, all the staff members were aware it was her birthday and she was quite elated when they all jept saying happy...
>> Read full review

, Worcs
04/12/2016
TripAdvisor Ratings 5
Couples December 2016

Fantastic hotel

Four of us had a week here and there is nothing that could be criticised. The staff were all excellent especially Moses in the 8th floor bar.The breakfast choice was vast including prosseco. The...
>> Read full review

, Tampere, Finland
02/12/2016
TripAdvisor Ratings 4
Couples November 2016

Very nice hotel

The room had a seawiev. You have to pay extra but it's worth of every penny. The room was spacious and comfortable. We had our own patio with sunbeds. The breakfast buffet is huge and tasty. Also...
>> Read full review

, Turku, Finland
29/11/2016
TripAdvisor Ratings 4
Solo travel October 2016

Almost perfect

Great location, good food, good room, friendly staff, nice pool and pool bar, what more could you ask for? Keeping promises. I had to leave during the night hours and the recepcion promised that...
>> Read full review

, Surrey, United Kingdom
27/11/2016
TripAdvisor Ratings 4
Couples November 2016

Location, location.

We were so happy to be here after a stressful couple of days. Thomson/Skytours rang us 2 days before departure to say the hotel was overbooked & they had to move us to a different part of the Island...
>> Read full review

, Huddersfield
19/11/2016
TripAdvisor Ratings 5
Couples November 2016

Short break holiday

We stayed 4 nights at the Reina Isabel in November in a sea view room. The Hotel is fantastic, the rooms, service and quality of the food are excellent. The position of the Hotel is excellent...
>> Read full review

, Kingston-upon-Hull, United Kingdom
16/11/2016
TripAdvisor Ratings 5
Couples October 2016

Great hotel

The choice of food at breakfast & evening meals was very good,All the staff are very nice and give good service.The hotel is across the promenade from the beach.the hotel as its own beach with plenty...
>> Read full review

, Edinburgh, United Kingdom
15/11/2016
TripAdvisor Ratings 5
Friends getaway November 2016

Recommended in Las Palmas

We booked this hotel as part of a package with Skytours-Tui. The hotel is situated on the Las Canteras sea-front of Las Palmas. Official rating **** Check-in was efficient and friendly however the...
>> Read full review

, Stavanger, Norway
15/11/2016
TripAdvisor Ratings 3
Couples November 2016

Reina Isabel has become an average hotel.

The rooms are clean and the view was good and the bar on top is very good. But there was ants in the room and Summit that used to be a very good restaurant have become very bad. We will not use that...
>> Read full review

,
12/11/2016
TripAdvisor Ratings 5
Family November 2016

Mrs Burton

Had a great time at hotel celebrating my daughter's 18th & 30th birthdays. The hotel & staff are fantastic, very friendly & made it very special. The facillities are good, especially the spa.Food...
>> Read full review

, Lyon, France
09/11/2016
TripAdvisor Ratings 5
Couples October 2016

Excellent hotel- wonderful position

We only had one night at this hotel, before a cruise, but would love to stay longer. Their advert of 'affordable luxury' is very true. Great service, from arranging a taxi pick up at the airport...
>> Read full review

, Bergen, Norway
30/10/2016
TripAdvisor Ratings 4
Couples October 2016

One night in Las Palmas

My wife and I decided to spend one night in Las Palmas. After checking several hotels we decided for Reina Isabel Hotel. A very good choice, location was perfect just at the Las Canteras beach...
>> Read full review

,
19/10/2016
TripAdvisor Ratings 5
Couples October 2016

Nooooo complains - all perfect!

I have beendet here se veraltet time in the last years but after the renovation and the new spa this hotel is no 1 for me- they offer free beach chairs on the beach - the outdoor Pool is heated and...
>> Read full review

, Romsey, United Kingdom
15/10/2016
TripAdvisor Ratings 5
Couples October 2016

Fantastic hotel

My wife and I stayed here for the second year running and it hasn't changed. Once again we had a fantastic time, the staff, rooms, location and service cannot be faulted. You should pay extra to have...
>> Read full review

, Beverley, United Kingdom
12/10/2016
TripAdvisor Ratings 4
Couples September 2016

Second visit

I really love the location of this hotel. Right on the beach and fairly central to most things you would need. As I mentioned in the title it was our second visit. The hotel is very clean, and the...
>> Read full review

, Scunthorpe
06/10/2016
TripAdvisor Ratings 5
Solo travel September 2016

Secret gem

Reina Isabel recently refurbished now quite chic boutique finishes. Excellent service. Not the usual tourist hotel. Food very good and good selection. Their own section of beach (free beds), great...
>> Read full review

, Glasgow, United Kingdom
05/10/2016
TripAdvisor Ratings 5
Solo travel September 2016

A beautiful hotel

Booked this holiday through jet2 city breaks and could not have chosed a better hotel. The location on the promenade is perfect and the whole hotel is beautifully decorated and clean. On arrival my...
>> Read full review

, Nottingham, United Kingdom
03/10/2016
TripAdvisor Ratings 5
Couples September 2016

wonderful experience

This was not our first stay at this hotel but i can honestly say the high standards this hotel sets have deteriorated over the years. Some refurbishment has taken place new stairway and hall carpets...
>> Read full review

, Kings Lynn, England
27/09/2016
TripAdvisor Ratings 5
Couples September 2016

Fabulous hotel and spa

This hotel is in a great location on the promenade at Las Palmas and all of the staff were great. The spa and Al La Carte restaurant on the top floor are amazing, spa best we have been too and the...
>> Read full review

,
25/09/2016
TripAdvisor Ratings 5
Couples September 2016

The star of Gran Canaria

We stayed there in September for a week, booking with jet2 and I have to say it was outstanding. The breakfast buffet is very good all fresh and the staff are very helpful. The coffee waitress is...
>> Read full review

, Mainz, Germany
15/09/2016
TripAdvisor Ratings 5
Solo travel September 2016

Simply wonderful!

I stayed for 5 days only, wish I could have stayed longer,because it was a very nice experience. The staff is extremely friendly, the location cannot be beat, the roof top pool is just great, the...
>> Read full review

, Maspalomas, Spain
02/09/2016
TripAdvisor Ratings 5
Couples September 2016

The BEST!!

Only went for two days with my partner to celebrate my birthday and we didn't want to leave!! The hotel itself was perfect and the service was incredible.... Breakfast and spa (as many times as you...
>> Read full review

, Switzerland
30/08/2016
TripAdvisor Ratings 5
Couples September 2015

Best hotel ever!

We choose this hotel for our honeymoon and it was a perfect choice! Everything was fantastic - rooms, the view from the room, pool, bar next to the pool and cocktails, snacks and beachfront :D And...
>> Read full review

, Killaloe, Ireland
23/08/2016
TripAdvisor Ratings 5
Friends getaway August 2016

A wonderful experience

I stayed here on a half board basis, looking forward to a nice hotel and a spa. This hotel surpassed expectations. The spa was out of this world, the food amazing and plentiful, even for vegetarians...
>> Read full review

,
10/08/2016
TripAdvisor Ratings 4
Friends getaway August 2016

Fantastic!

Just got home from a fantastic holiday to Gran Canaria, where we stayed in Reina Isabel Hotel. We all had a brilliant time and found the customer service to be excellent, as well as brilliant...
>> Read full review

, Varna, Bulgaria
07/08/2016
TripAdvisor Ratings 4
Solo travel August 2016

Birthday

Very good location on the beach at best beach in Las Palmas.The hotel is big.I recommend a room with sea view.All rooms have balconies with chairs and tables.When you exit the terrace careful door...
>> Read full review

,
27/07/2016
TripAdvisor Ratings 5
Couples December 2015

Brilliant

Absolutely brilliant. We went for a break before Christmas. The hotel was super clean. The view of bedroom breathtaking. The beach is right in front of the hotel!! The food was good too! Amazing...
>> Read full review

, Nantwich
26/07/2016
TripAdvisor Ratings 4
Couples December 2015

Great Location

This is a very cosmopolitan hotel and resort. Every thing was good but not 5*. I visited December 2015 and thought the rooms needed upgrading. I have received an email advising building work and...
>> Read full review

, Las Palmas de Gran Canaria, Canarias, Spain
21/07/2016
TripAdvisor Ratings 5
Couples July 2016

perfect location and service

perfect location on the beach in las palmas and the view from the rooms are just stunning, staff very polite and all food we had was excellent. the spa and gym was a bonus incl in the room rate as it...
>> Read full review

, Bergen, Norway
25/06/2016
TripAdvisor Ratings 4
Family April 2016

Nice, quiet, location

Beautiful hotel in the perfect location. The only measure of the age of the Interior, beds and furniture. Every meal was surprisingly tasty and varied. Very well prepared offerings. Service at a very...
>> Read full review

, Maldon, United Kingdom
18/05/2016
TripAdvisor Ratings 4
Solo travel May 2016

Closed for total refurbishment

This fine hotel, with its splendid verandah overlooking the Paseo and beach, was closed this week, commencing 16 May, for a total refurbishment. Could not find a notice anywhere that tells us when...
>> Read full review

,
17/05/2016
TripAdvisor Ratings 4
Couples March 2016

Great hotel

Location is good, breakfast and all the restaurant are good. Rooftop terrace is good. Near the beach, the hotel have their own beds on the beach. The hotel have nice small gym hall and nice spa with...
>> Read full review

, Llandudno, United Kingdom
08/05/2016
TripAdvisor Ratings 4
Couples April 2016

Enjoyable stay , with a few caveats.

This was our second visit - a week on half board. The staff here are welcoming and friendly- reception , restaurants and cleaning. We had a seaview room- we were on a lower level -so we didn't...
>> Read full review

, Leicestershire, United Kingdom
05/05/2016
TripAdvisor Ratings 4
Couples April 2016

Met Expectations

The swimming pool, Fiesta Bar and food were excellent. The only downside was the decoration of the bedrooms. The romm we stayed in 125 was large with a patio that was large enough to accommodate...
>> Read full review

, Great Falls, Montana
01/05/2016
TripAdvisor Ratings 4
Couples April 2016

Great hotel, but not quite a five

I'm going to try and point out all of the good things about this hotel, but balance it out with the few things that keep it from keeping a full five rating. Considering the price that we paid for...
>> Read full review

, Stavanger, Norway
26/04/2016
TripAdvisor Ratings 5
Couples March 2016

This is a very good hotel

This is a very good hotel. We come back to this Place and it has improved. All restaurannts are very good. We have not been satisfied With the restaurant where you enter the hotel. This time it was...
>> Read full review

, Stockholm, Sweden
23/04/2016
TripAdvisor Ratings 3
Couples April 2016

Currently undergoing huge renovations

Spent a week at Reina Isabel, which was said to be the best hotel in Las Palmas. It may very well be so – after the renovations they are currently doing in the building. We first received a room...
>> Read full review

, London, United Kingdom
17/04/2016
TripAdvisor Ratings 4
Family April 2016

Great location, great staff!

I stayed at this hotel with my two children (aged 10 and 13) for three nights in April. I was very impressed with the service that we received from the hotel staff. They were always happy to assist...
>> Read full review

, Chester, United Kingdom
15/04/2016
TripAdvisor Ratings 3
Family April 2016

Half decent; could do better.

Difficult to get to by car because of the one-way system. Car park fairly small but the staff have rotation system for moving the cars around so it is not much of a problem. Breakfast time was always...
>> Read full review

, Salford, United Kingdom
08/04/2016
TripAdvisor Ratings 4
Friends getaway March 2016

`UNIQUE`

This hotel was a choice which friends had booked on our behalf. Read the reviews before arrival and awaited to see what our opinion would be. From the moment we stepped off the coach we were...
>> Read full review

, Joensuu, Finland
04/04/2016
TripAdvisor Ratings 4
Couples March 2016

Nice hotel to visit on playa de las Canteras beach in las Palmas

We stayed one week in March 2016 at this a little bit look tired basic 4-star hotel with very good location on playa de las Canteras beach. In the hotel staff is very helpful and nice, especially...
>> Read full review

, Swindon, United Kingdom
03/04/2016
TripAdvisor Ratings 4
Couples March 2016

First class hotel

The hotel is in a good location. The staff are excellent ,very friendly and efficient. Food at breakfast and evening meal varied and plentiful. Try the house wine very acceptable at only 2 euros per...
>> Read full review

, Munich, Germany
28/03/2016
TripAdvisor Ratings 5
Couples February 2016

best hotel on the beach of Las Palmas

“We have spent several days at the Hotel Reina Isabel. It is a lovely old but completely renovated hotel, with a nice, large colonial style lobby and porch with view to the sea. The suites are...
>> Read full review

, Monmouth, United Kingdom
27/03/2016
TripAdvisor Ratings 4
Couples February 2016

a pleasant stay

Excellent location in the town but beside the beach and water front. transport readily available. The breakfast food was excellent but the dining room a little crowded at times. The staff were very...
>> Read full review

, Liverpool
26/03/2016
TripAdvisor Ratings 3
Couples March 2016

Great location overlooking Las Canteras beach

We stayed here for six nights in March and the hotel is situated in a first class location overlooking the fabulous beach and promenade. The hotel bedrooms and bathrooms are tired and in need of...
>> Read full review

, Edinburgh, United Kingdom
21/03/2016
TripAdvisor Ratings 5
March 2016

First-rate hotel, excellently situated.

My wife and I stayed here in early March and were delighted with the hotel. The reception/lounge area was impressive and very comfortable. Check-in was very easy. Our room was well proportioned...
>> Read full review

, Melksham, United Kingdom
18/03/2016
TripAdvisor Ratings 4
Couples April 2015

Great Location

Fabulous location across the broad walk straight onto beach. Staff very courteous and helpful. As much breakfast as you want with good selection. Only had one evening meal on the day we arrived...
>> Read full review

,
13/03/2016
TripAdvisor Ratings 4
Couples March 2016

Beach Hotel and City hotel rolled into one. Great Location.

Stayed early March for six days and booked a sea-view room direct with the hotel. The weather was cold and overcast more or less throughout. However, this did not detract from the fact that this is a...
>> Read full review

, brighton
04/03/2016
TripAdvisor Ratings 5
Couples March 2016

Grea sea views

A lovely hotel with the best beach of the Island in frony of it. On arriving very friendly and efficient receptionist and very helpful. our room was not quite ready so we went into the cfe to eat...
>> Read full review

, Brussels, Belgium
01/03/2016
TripAdvisor Ratings 4
Solo travel February 2016

A lovely citybreak / beach holiday

Great location and very friendly and efficient staff. My room had been upgraded to a junior suite: a spacious room, not overlooked, lovely view. Good restaurant and pool area upstairs with a...
>> Read full review

, Grantham, United Kingdom
28/02/2016
TripAdvisor Ratings 5
Couples February 2016

Five star excellence

Wonderful hotel in the capital. Easy walking distance to shops, restaurants, leafy squares and a major Commercial Centre. Also the harbour. Taxis on the doorstep. On the beach which is patrolled...
>> Read full review

, Chichester, United Kingdom
23/02/2016
TripAdvisor Ratings 4
February 2016

You dont quite get what you pay for.

This is a nice hotel. Positioned on Las Canteras Beach, in Las Palmas, Gran Canaria. A Good 4 Star. Staff, charming and helpful. Facilities very good. Food very good. Badly in need of refurbish...
>> Read full review

, Orsundsbro, Sweden
18/02/2016
TripAdvisor Ratings 5
Couples February 2016

Marvellous hotel in Las Palmas!

My wife and I stayed at Reina Isabel together with another couple, and we were absolutely delighted. The rooms were good, with a nice balcony to each, while everything else was more or much more than...
>> Read full review

, Tewkesbury, United Kingdom
18/02/2016
TripAdvisor Ratings 4
Couples February 2016

If you like a lovely beach, together with shopping, this is for you

We spent 2 weeks here in February, immediately after its sister hotel, the Costa Canaria, in the south of the island at San Agustin. The food was pretty much identical, but the rooms were not as...
>> Read full review

, Weymouth,Dorset
09/02/2016
TripAdvisor Ratings 5
Couples February 2016

On the Beach at the Reina Isabel

A recent two week visit. 8 floors on the beach and esplanade . Modern clean rooms with balconies. Outdoor pool on the 8th floor. Large spa with thermal hydro pool,sauna,steam room,salt...
>> Read full review

, Las Palmas de Gran Canaria, Spain
07/02/2016
TripAdvisor Ratings 4
Couples January 2016

Nice stay

The hotel was nice and clean. The staff was very helpful and kind. The food was amazing Very fresh and varied. The spa was quite enjoyable too. Nothing negative , it needs a bit of reforma wchich...
>> Read full review

, London, United Kingdom
01/02/2016
TripAdvisor Ratings 5
Couples December 2015

Hard to Beat

Service, Rooms, Facilities, Food and especially the staff are excellent year and have booked a further 7 weeks in 2016 and 2017. We have stayed here twice in the last eighteen months and would only...
>> Read full review

, Benllech Isle of Anglesey
31/01/2016
TripAdvisor Ratings 3
Couples January 2016

Not as good as we expected

We stayed here for two nights as part of a two week holiday in Gran Canaria. The hotel looks quite impressive from outside and the reception area is very large and imposing. Our room was overlooking...
>> Read full review

, Zonhoven
29/01/2016
TripAdvisor Ratings 5
Couples January 2016

Very good!

This is an excellent hotel for a relaxing holiday in Las Palmas. Location couldn't be better: right in front of a beautiful beach. You can walk along the beach or walk into the city. There are lots...
>> Read full review

, Espoo, Finland
22/01/2016
TripAdvisor Ratings 5
Couples January 2016

Our favourite

This is our 5th visit to this hotel. We were upgraded to a junior suite so it was a nice surprise. The breakfast is super good and deserves five stars as does the hotel in many ways. The location...
>> Read full review

, London, United Kingdom
31/12/2015
TripAdvisor Ratings 4
Family December 2015

Lots of pluses-shame about the towels and beach loungers

In many ways, an ideal hotel-the spa is lovely, pool nice, views astonishingly spectacular. Buffet breakfast perfectly fine, apart from the lousy coffee. However, for a hotel that charges over 300...
>> Read full review

, Stavanger, Norway
11/12/2015
TripAdvisor Ratings 5
Family November 2015

A Good hotel in Las Palmas

This is a very good hotel. The rooms are clean and the breakfast is as it should be first clas. On the top you have a very good restaurant Summum with excellent courses. This is one of the best...
>> Read full review

, Cape Cod
05/12/2015
TripAdvisor Ratings 5
Family June 2015

LOVED IT!!!

What a great place! We had a beautiful room overlooking the beach. The hotel is centrally located right on the boardwalk. The rooms were beautiful and spacious and we had a nice welcome basket of...
>> Read full review

,
02/12/2015
TripAdvisor Ratings 5
Solo travel August 2015

Lovely hotel, great location

I booked a single room (extra for sea view is worth it) which while small was perfectly fine for one person. Bathroom was very very nice. Breakfast was excellent. Dinner in the downstairs...
>> Read full review

, Hastings, United Kingdom
31/07/2015
TripAdvisor Ratings 5
Family July 2015

Amazing hotel. Pure luxury

Loved this hotel... great staff, decor, food and rooms with views.. amazing pool and spa.. it felt like a dream! I would definately go back... i miss it already! Get a ocean view on first floor...
>> Read full review

,
22/07/2015
TripAdvisor Ratings 5
Family July 2015

Very good quality.freindly personal.and very excellent service.

We went to this hotel in last week for 3 days.we come from iran.all of the fascility excellent.very good service and good quality breakfast.and clean hotel.the personal is very freindly...it is in...
>> Read full review

,
19/07/2015
TripAdvisor Ratings 4
Couples June 2015

Great location, lovely hotel!

Chose this hotel based on British Airways' recommendation and we were not disappointed. Chose the halfboard option - breakfast and dinner - very good variety of choices. For a much better experience...
>> Read full review

These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC

8/10
Reviews Rating 4
8 Of 10
Punctuation Reina Isabel based on 1 Verified opinions

Average ratings
8
Service
8
In relation to quality and price
8
Dream quality
10
Cleanliness
10
Location
10
Rooms
8
Selection of drinks
8
Food

Opinions of clients
User Avatar 4
por MARIA LUISA
from S/C DE TENERIFE, ES
Check
Puente
Published on 09/08/2015

Lo mejor es la situacion del hotel si loque se quiere la ciudad y la playa

  • 4
  • 4
  • 4
  • 5
  • 5
  • 5
  • 4
  • 4

These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com

Debes iniciar sesión para poder enviar una opinión
Need help?
  • Canarias.com
  • Tenerife
  • Gran Canaria
  • La Palma
  • Fuerteventura
  • La Gomera
  • El Hierro
  • Lanzarote
  • Canarias.com

<b>Follow us</b> and receive our latest offers and travel tips.

google+

Canarias.com

linkedin

Canarias.com

Canarias.com is your travel agency in Tenerife. Book hotels,excursions and cars by internet or in any of our offices on the island.

call us on
+34 922 715 353

Follow us
Facebook Twitter Google Plus Youtube LinkedIn

What does Canarias.com have to offer?
Newsletter of offers
On sending my personal details I confirm that I have read and agree to the terms and conditions of the privacy policy

Exclusive offers for our subscriptors Receive the best offers and promotions direct to your inbox!


IATA ConfianzaOnline Tripadvisor Visa Mastercard Paypal Instant Credit Trustly
Canarias.com - Av. Las Américas, 7 - C.C. Américas Plaza, Local 26, 38660, Arona, Tenerife (España)


Copyright © 1997–2019 Canarias.com. All rights reserved | © TripAdvisor 2019

Need help?

With just a call to our agents they can help you with any questions you may have.Our opening hours are from Monday to Saturday from 9h until 20h

Phones: 922 71 53 53 - 922 71 93 51

Minimum price guaranteed We do not charge you for your booking

The Minimum Price Guarantee

One of our commitments here at Tenerife.com is to guarantee you the lowest price possible in internet on accomadation, therfore if you find cheaper on another website we will " PAY YOU THE DIFFERENCE "

    Procedure to follow

  1. Contact our reservation department via this application form, include your search criteria ( eg. Accomodation; dates; board type ; numero of guests, etc). After checking your application complies with all our conditions,we will send you an email confirming the new price of your reservation.
  2. You have 24 hours after confirmation of your reservation and payment to send the application form for the Minimum Price Guarantee

    The Minimum Price Guarantee, guaranteed by Tenerife.com


    Terms and Conditions on our Low Price Guarantee

  • To consider purposes of comparison of the rates offered by other travel agencies, those must be licensed in Spain indate and with free access to the general public. That excludes unlicensed intermediaries or travel agencywithout licence in Spain.
  • The guarantee includes hotel bookings made ​​through our websites and no reservations airline tickets or packages.
  • Reservations must be paid in full when making the claim.
  • Claims must be made ​​within 24 hours of booking.
  • The Tenerife.com tarif and that of the other web site must be for the same hotel or apartment, dates, services, number of guests, room type, and the same conditions and restrictions.
  • The mimimum price guarantee is not applicabe to already reduced tarifs due to other promociones , gift vouchers including car rental or other discounts.
  • You must provide written evidence and provide us with the URL of the page where you found the offer to proove that it exists.
  • In the event that we cannot match the offer, the client will be given the option to cancel without penalisation.

At Canarias.com we reimburse you the full amount you have paid for those bookings that when cancelled do not incur in any penalties that our suppliers (hotels, touroperators, airlines, etc.) may have determined and that are shown at the moment of booking.

Volver I´ve got it, thank you!