This fantastic hotel offers comfortable accommodation in the heart of Playa del Inglés, on the island of Gran Canaria, being the perfect base for those who wish to sunbathe by the seashore and find their balance between body and soul, as well as for those who want to discover the city centre. At this hotel, guests can escape from the hustle and bustle of everyday life thanks to its great location, as it is surrounded by plenty of entertainment and dining options and nearby to interesting places such as Paseo Costa Canaria coastal path for leisurely walks. All guest rooms feature modern facilities as well as a private balcony and suites count with a separate living room for extra space. Visitors may relax at the fresh water swimming pool with a solarium terrace and they have the opportunity to taste delicious culinary specialities at the buffet-style restaurant.
- Nearest Bus / Metro Stop: Distancia (en metros): 50
- Beach: Distancia (en metros): 1500
- TV lounge: Si
- Kids’ club: Si
- Sun loungers: Si
- Parasols: Si
- programme for adults: Si
- programme for children: Si
- Shop: Si
- Garden: Si
- Wired Internet: Pago del servicio directamente en el lugar: Si
- Laundry service: Si
- Launderette: Si
- Medical service: Si
- Bicycle hire service: Si
- Hotel safe: Si
- Sun terrace: Si
- Babysitting service: Si
- Multilingual staff: Si
- Wi-fi: Pago del servicio directamente en el lugar: No
- NO Large pets allowed (over 5 kg): Pago del servicio directamente en el lugar: No
- NO Small pets allowed (under 5 kg): Pago del servicio directamente en el lugar: No
- NO Garage: Pago del servicio directamente en el lugar: No
- NO Car park: Pago del servicio directamente en el lugar: No
- Solarium: Si
- Swimming Pool: Si
- Design: Si
- Sport hotels: Si
- Family hotels: Si
- Internet: Si
- Restaurant: Si
- Spa: Si
- TV: Si
- Air conditioned: Si
- Year of construction: 1985
- Year of most recent renovation: 2016
- Number of floors (main building): 8
- Total number of rooms: 468
- All inclusive: Si
- Breakfast buffet: Si
- Buffet dinner: Si
- MasterCard: Si
- Visa: Si
- Internet access: Pago del servicio directamente en el lugar: No
- Extra beds on demand: Pago del servicio directamente en el lugar: No
- Number of bedrooms: 1
- Windsurfing: Si
- Horse riding: Si
- Beach volleyball: Si
- Golf: Si
* Pay the service directly to the establishment.
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Based on 1366 reviews
graemes776, Glasgow, United Kingdom 12/09/2019 Couples September 2019
One of the best hotels I’ve stayed at.
The hotel itself is absolutely stunning, very clean, welcoming and staff are fantastic.
We arrived late on a Thursday night and were quickly checked in to our room. As we had missed dinner, a... >> Read full review
joleeesunny, 11/09/2019 Couples August 2019
Having stayed in other hotels in the area numerous of times this hotel definitely made a fantastic holiday.
We were given a fantastic room with best view of everything and the hotel was very very... >> Read full review
caister1, London, United Kingdom 09/09/2019 September 2019
Came here for a 5 day break, on arrival the lovely smell of cleanliness was the first thing I noticed. All staff were very helpful and professional. The room was lovely, the food was fine and always... >> Read full review
BethanJones94, Bracknell, United Kingdom 08/09/2019 Solo travel September 2019
One of the Best Hotels in Gran Canaria
I have been to a few hotels in Gran Canaria now and this is definitely one of my favourites! I would return without a second thought.
I went first week of september and there were barely any... >> Read full review
DannyKetteringUK, Kettering UK 07/09/2019 August 2019
THREE CHEERS HIP HIP HOORIU
Have just returned from a seven night holiday at the Riu Papayas. There were eight of us ranging from age 72yrs to 9 months,we stayed in three rooms and had requested high floor rooms close together... >> Read full review
roger-1998, Leigh 06/09/2019 Family August 2019
Nice hotel but not for us
So I don't want to sound too negative as this hotel is lovely but it just wasn't for us so here goes.
We booked a hotel in April 2018 but received an email december 2018 to say it was closing for a... >> Read full review
shellws73, Chorley, United Kingdom 05/09/2019 Family August 2019
We had an amazing time , staff are helpful & very friendly , rooms cleaned to a high standard , food amazing lots of choice, hot , and theme restaurants available as much as you like if there is... >> Read full review
AAyre, Newcastle upon Tyne, United Kingdom 02/09/2019 Family August 2019
Just returned from a week at Riu Papayas and couldn’t fault the hotel at all from the food to cleanliness and helpful staff - all excellent! Our room was amazing plenty of room for the three of us... >> Read full review
Gatiss97, Skipton, United Kingdom 02/09/2019 Family August 2019
Highly recommended hotel
The Hotel staff are friendly and approachable would recommend this hotel to all of my friends and family they go above and beyond for holidaymakers to make your holiday one to remember. The rooms... >> Read full review
Scruffhead, 02/09/2019 Family August 2019
PLEASE DON'T LISTEN TO BAD REVIEWS.
Stayed as a family of 6 (2 adults 4 children aged 11-15) in the last week of August 2019. This hotel is far and away the best hotel we have ever stayed in. From arriving at reception, the check in... >> Read full review
Jane G, Banstead, England, United Kingdom 30/08/2019 August 2019
We have just returned from a lovely 7 night break at this hotel. We arrived late in the evening and was pleased to know that a cold buffet was laid on for us. The hotel is spotlessly clean, and all... >> Read full review
Diane R, england 29/08/2019 Family August 2019
Arrived late evening and was directed to the restaurant where food was available. Lady at check in was really friendly. There are 2 bars and staff work hard. Cocktails are tasty and I tried them all... >> Read full review
379anon, 29/08/2019 Family August 2019
From our check in to check out, all the staff at the papayas made us very welcome. The hotel was clean and spacious and staff were hardworking, polite and friendly. The pool was a good size and... >> Read full review
W1975, 27/08/2019 Family August 2019
Hotel - lovely hotel, rooms modern and spacious. Kept very clean . Great WiFi unless you are near the kiddies pool.
Food - nice but can become repetitive, especially for kids. We preferred the... >> Read full review
Zoe-Hughesx, Dudley, United Kingdom 27/08/2019 August 2019
Perfect relaxing couples holiday
We have just returned from a 7 day all inclusive holiday and had the most relaxing break at this hotel. From the moment our coach pulled up outside the modern, 4 star hotel, to the time we got picked... >> Read full review
hollier0302, 25/08/2019 Couples August 2019
Everything about the hotel was fantastic! Reception staff were very helpful and the courtesy service / shower room on the day of departure was a great help as we had a late flight. The rooms were... >> Read full review
Lesliewhite2012, 24/08/2019 Couples May 2019
Pool was fantastic and really warm, you can change pool towels daily, pool bar spacious with plenty of sun or shade, bar service and self service drinks available.
Restaurant food was really good... >> Read full review
Sibolt, Westerlee, The Netherlands 23/08/2019 Couples August 2019
Beautiful hotel! We had a lovely, relaxing time.
We had a wonderful stay at Riu hotel Papayas. The food is excellent!
In all 3 restaurants. The hotel has a wonderful and very friendly staff that is constantly busy keeping the hotel, grounds, pool... >> Read full review
Sean L, 20/08/2019 Couples August 2019
Currently here on a weeks holiday. Hotel is immaculately clean. The cleaners work very hard. Room is cleaned everyday and is modern. We are on the back of the hotel. Not the prettiest views but its... >> Read full review
GLidiaG, Kielce, Poland 18/08/2019 Family August 2019
It’s all ok
Thank you. We really enjoyed our stay, but playa del ingles is noisy and crowded. Last day of our stay unfortunatly Aperol was missing😀. The only problem was with car park, because there wasn’t... >> Read full review
Liv H, 16/08/2019 Family August 2019
We returned home this morning from a week stay and we thoroughly enjoyed our stay. We arrived at the hotel about 10:30pm so was told that a cold buffet had been put on as the main restaurant had... >> Read full review
Georgina C, 16/08/2019 July 2019
Amazing two week stay
Myself and my boyfriend have just returned from a two week stay at the Riu Papayas. I can honestly take the bad reviews with a pinch of salt as these people must be incredibly picky, we had the most... >> Read full review
byford72, 12/08/2019 Family August 2019
Fantastic family holiday
We have just returned from hotel Papayas and went as a family group of 11, this is our second stay and again we have a fantastic holiday. The food was great and the restaurant staff were always... >> Read full review
jillyoung123, 11/08/2019 Family August 2019
Family of 4
2nd attempt of writing this (first disappeared)...
We are here at the moment, arrived 10/8
Everywhere is very clean.
Vast majority of staff v friendly.
Good range of alcoholic and non... >> Read full review
Jessiek23456, 11/08/2019 Family August 2019
We have stayed here for the week and have been really impressed! The food and the rooms are amazing along with the helpful and lovely staff. However, there is one thing that has made this stay a... >> Read full review
Ahitchen1, 10/08/2019 Family August 2019
Just got back from a 11 night stay here the hotel is spotlessly clean, the staff are very friendly and efficient, the animation staff work very hard going round the hotel speaking to the holiday... >> Read full review
K3051RDsamanthaf, Caerphilly, United Kingdom 10/08/2019 Family August 2019
Family holiday with passive smoking included
Stayed at this hotel first time for 2 weeks with my husband and 12 year old daughter. On arrival greeted by nice knowledgeable and helpful reception staff. A porter then took our suitcases to the... >> Read full review
castleviewblue, caerphilly 09/08/2019 Family August 2019
Would be five except for the smoking
A lovely clean hotel, with friendly staff.
On arrival a conceiage took our bags to the room, which was nice.
We were on the 6th floor overlooking the back road and wakiki hotel opposite, the view was... >> Read full review
lisaangelofmercy, Southampton, United Kingdom 05/08/2019 Family July 2019
Nice hotel but basic
My husband and I stayed here for a week with our 10 year old son our friend and her 12 year old son. As I become a Riu class member before we got there. You can sign up online. we were told our rooms... >> Read full review
scrappydoogle, Cambridge, United Kingdom 05/08/2019 Family July 2019
Just arrived home from this lovely hotel. The whole hotel is spotlessly clean and the rooms are very modern and thoroughly cleaned daily. Pool area is lovely and we took part in lots of the daily... >> Read full review
kitch1927, Pontyclun, United Kingdom 05/08/2019 Family July 2019
Thoroughly Relaxing Holiday
For a four star hotel this is very good. There is nothing spectacular, but they do everything right. Food is very good, the Asian and Spanish restaurants are well worth a visit. There is also a good... >> Read full review
Steve S, 03/08/2019 Couples August 2019
Have just returned home from a week stay here with my girlfriend, it was excellent, nice food plenty of options to choose from, everywhere was very clean and tidy and the staff kept it that way... >> Read full review
Zoe G, Birmingham, United Kingdom 02/08/2019 Friends getaway August 2019
FABULOUS OH LA LA LAAAA
Stayed in room 716 facing Waikiki, lovely view and sun in the morning. Hotel is one of the best we’ve stayed. Cleaners do a great job of keeping the hotel clean and room was spotless every day. Not... >> Read full review
DAVIDG820, London, United Kingdom 01/08/2019 Family July 2019
The Hotel rooms are very nice and good A/C.The staff are very good an helpful.The food is varied and bar good no real ques.The hotel is clean smart and tidy.
BUT we had our two grand kids with us 13... >> Read full review
LeeW1127, Poole, Dorset 30/07/2019 Family July 2019
Fantastic relaxing holiday
Just back yesterday from the most relaxing holiday we've ever had. I've never stayed in a hotel so clean, friendly and chilled out. Certainly not a party hotel but plenty for us as a family (16 and... >> Read full review
Carla F, 28/07/2019 Family July 2019
Holiday for 11 days. First time in this Riu, and can I say that I really loved it!!! Hotel is great, rooms and the all areas very clean. The food is really good. The staff are nice, the entertainment... >> Read full review
Mark M, Newcastle upon Tyne, United Kingdom 27/07/2019 Couples July 2019
Coming to the end of a fantastic two week stay here. All in all had a lovely time, staff really helpful and friendly and the hotel is extremely clean and tidy. Only down side is food can get a bit... >> Read full review
sandra j, Scotland, United Kingdom 25/07/2019 Couples July 2019
The most boring hotel in all of Spain .entertainment terrible .no atmosphere at all don’t come here .avoid like the plague .24hr all inclusive but everyone in bed at 11pm make a good old people’s... >> Read full review
mlc_33261, Waterlooville, United Kingdom 24/07/2019 Friends getaway November 2018
Fantastic winter break
So I’m a little late reviewing as have been very slack on here! However, I still think this hotel deserves a shout out.
Me and my friend both in our 30’s, visited this hotel last November for the... >> Read full review
MN1970, London, United Kingdom 24/07/2019 Family July 2019
Clean, friendly and enjoyable
A really nice all inclusive hotel and great value for money. The staff work tirelessly all day to keep the hotel clean and tidy, and which I could find no fault. The entertainment staff are on the... >> Read full review
Discover586790, 22/07/2019 Couples July 2019
Stayed here early July with my fiancé and honestly cannot fault it.
First off reception are friendly the hotel is spotlessly clean and recently renovated. Rooms are great, the safe is very secure... >> Read full review
_jjjlwilson, Poole, United Kingdom 22/07/2019 Family July 2019
Great hotel, friendly staff, lovely rooms.
Recently returned from a 2 week family holiday at this hotel, travelling with teenagers. Had a room on the top floor, so had views of the sea. Our 2 bed family room was spacious with a mini fridge... >> Read full review
Gemmadurham19, Stockport, United Kingdom 21/07/2019 Couples July 2019
Good hotel but a few (nothing major) issues
Check in - Pleasant check in. Staff take your bags to your room free of charge and you are welcomed by a modern reception area.
Room - Room’s are spacious, cleaned everyday, big double bed and TV... >> Read full review
Sian0822, Essex, United Kingdom 20/07/2019 Business July 2019
Best all inclusive stay
One of the best all inclusive stays I’ve had. Food, staff and hotel was all amazing! Definitely recommend to family and friends. All staff worked incredibly hard 24/7 and made us feel very welcomed... >> Read full review
andrewth0mas9, Pontypool, United Kingdom 18/07/2019 Couples April 2019
3rd stay at this wonderful hotel
This was our 3rd stay at this hotel and it was as good as ever, food excellent as always, drink they serve a lovely G&T or whatever takes your fancy dont think theres anything I can actually fault... >> Read full review
ddavey, Belfast, United Kingdom 17/07/2019 Family July 2019
We stayed here for a week 6th-13th July. We were a family of 9 and wondered if all inclusive was good idea regarding the food every night maybe being the same. Well we were wrong the food was... >> Read full review
OliviaTett, 17/07/2019 Family July 2019
I stayed at this hotel with my mum from the 3rd to 10th of July. Apon arriving we were impressed with the reception staff who gave us our wristbands to grab dinner before the restaurant closed before... >> Read full review
LauraS10221, 16/07/2019 Couples July 2019
Best Hotel yet!
My boyfriend and I stayed at the Riu Papayas from the 8th July to the 15th July. Upon arriving when seeing the hotel we had a great first impression as it looked beautiful when approaching. When... >> Read full review
Motters1965, Peterborough, United Kingdom 14/07/2019 July 2019
Good and Not so Good
We stayed at this hotel for the first time and unfortunately we will not be returning. Reception was very quick and efficient. The room we stayed in on the 6th floor was very good with a lovely walk... >> Read full review
Phil D, 10/07/2019 Couples June 2019
Proper all inclusive
What can I say that hasn't already been said just fantastic from the quick check in with a smile on the 24th June the day we arrived we stayed in room 255 which overlooked the sun lounger balcony... >> Read full review
Kenny M, 10/07/2019 July 2019
This has got to be the best hotel we have stayed in as a family, from the moment we arrived we were made to feel welcome we were quickly checked in and the very helpful receptionist told us where... >> Read full review
Holibob42, Cardiff, United Kingdom 09/07/2019 Family June 2019
Fab u lous!
we have holidayed with the Riu group on quite a few occasions now and are never disappointed with the service and the quality of our stay - hence the reason we return again and again . We had not... >> Read full review
Linedancer542, Liverpool, United Kingdom 07/07/2019 Couples June 2019
Just one word.......WOW!!!
Just got home from this hotel and all I can say is WOW! A lovely reception staff with a big smile on their faces on arrival. Room was on the 4th floor at the back and was lovely and clean. The... >> Read full review
marcus1963, Manchester, United Kingdom 06/07/2019 Couples June 2019
Nice modern hotel
Just come back from this hotel had a very enjoyable stay.
As soon as you arrive you are greeted by friendly staff, we had a room on the 6th floor overlooking the main road but can also see the sea... >> Read full review
Seaside19318386344, 06/07/2019 Couples July 2019
papayas nearly all 6
noisey part of hotel just above bar even with balcony door shut could here conversations from below also each morning as the lift door opened all you could smell is previous night... >> Read full review
tazmaniandevil65, Manchester, United Kingdom 05/07/2019 Couples June 2019
Stayed here for 10 days and really enjoyed it , from the moment we arrived the staff were friendly and helpful.
The hotel is kept very clean all the time always cleaning up after you sometimes a... >> Read full review
Claire73hancock, Macclesfield, United Kingdom 05/07/2019 Couples July 2019
This is by far the best all inclusive holiday I’ve been on. The range of food and drinks available was great and varied every day. We visited the Asian and Spanish restaurant on site which were both... >> Read full review
WalesHappydaze, wales 03/07/2019 Family July 2019
Hotel rooms lovely, restaurants full of choice and cooked well. Drinks nice. Staff all polite.
Pool nice temperature. No lilos allowed or even the smallest if balls allowed which is in my opinion... >> Read full review
ADV502017, Wiltshire, United Kingdom 02/07/2019 June 2019
Clean, Friendly & Fun
Fantastic hotel with friendly staff.
Room was clean with a fantastic shower and plenty of hangers for all the wifes dresses (rolls eyes)
Animation staff were very popular with all ages.
Although... >> Read full review
rrd0612, London, United Kingdom 02/07/2019 Couples June 2019
THIS HOTEL IS BEYOND AMAZING!!!
Myself and My Husband had one of the best week holiday's and also stay at the Hotel Rui Papayas.
The hotel itself is very modern and up to date. It hosts a very contemporary open space feel, from... >> Read full review
suemason1973, Cambridge, United Kingdom 01/07/2019 Couples June 2019
Very clean always cleaning toilets and other public areas. Staff friendly and helpful, the rep couldn't have done enough to help.Entertainment was well managed very hot on safety, while keeping... >> Read full review
Daniel C, 29/06/2019 Couples June 2019
First time I had been to Gran Canaria and I loved it, saw a lot of people on here say the location is poor before we flew out but if you’re willing to travel an extra 10 minutes than you’d usually... >> Read full review
XOHaribo, 28/06/2019 Couples June 2019
Not all it makes out to be. Extremely rude staff across all areas of the hotel, poor cleaning standards and repetitive food choices.
Was here for 11 days and wouldn't stay again.
Extremely... >> Read full review
72sd1, 27/06/2019 Couples June 2019
Lovely modern hotel with nice big and clean rooms (although 2 pillows would be nice) and a gorgeous outside pool area, food is okay although not everything is labelled and if it is then it can be... >> Read full review
Lee B, Warrington, United Kingdom 25/06/2019 Couples June 2019
Me and my partner checked in this hotel for one week. From the moment we stepped off the bus it was breath taking how gorgeous this place looks. We raced to check in to beat the queue and the staff... >> Read full review
rs103, Nottingham, United Kingdom 25/06/2019 June 2019
After arriving we thought this will be a great hotel, unfortunately it didn't quite live up to the expectation. Our room was spacious but we soon realised that it wasn't cleaned to a high standard... >> Read full review
Matthew K, 23/06/2019 Couples June 2019
Best place ever
We stayed here in June of this year and I can honestly say it’s by far the best hotel I’ve ever stayed in and I will be using this hotel chain from now on whenever I go away the food was beautiful... >> Read full review
GlobeTrotting648108, 22/06/2019 Friends getaway June 2019
Best hotel yet
Very modern clean hotel with best food we have had. Only disappointment was the evening went flat after 10.00pm when the main entertainment finished. Location could have been a little better however... >> Read full review
Demi1995, Leicester, United Kingdom 22/06/2019 Family June 2019
Such a lovely stay, we visited for 1 week myself my partner and our 5 month old. The staff was amazing, maids entertainment team bar staff and restaurant staff. Everyone so polite and helpful... >> Read full review
Chloe S, 20/06/2019 Couples June 2019
Excellent hotel with one downfall
This hotel cannot be faulted on cleanliness, quality of food and staff friendliness. The food is always hot and plentiful with a variety to suit everyone. The bar staff are great and you never have... >> Read full review
andreawilliams23, united kingdom 19/06/2019 Family June 2019
The hotel is fantastic, just back from a week's holiday to celebrate my sons 50th birthday, we were three generations 12 of us and we all had a marvellous time, rooms so clean, food excellent in all... >> Read full review
nightowlEngland, england 19/06/2019 Family June 2019
Stayed here June19 for 2 weeks. Excellent in all areas, Can’t find any fault. Spotless clean, Amazing staff all of them, Great food, Fab faculties. Give it a go you won’t be disappointed. Great mix... >> Read full review
Liam P, London, United Kingdom 16/06/2019 Couples June 2019
Great hotel, reception staff fantastic Beautiful room
Stayed for 5 nights, still in gran canaria currently at the rui palace oasis, i have to say the hotel is great, good location about a 10 min walk to the jumbo, and our room which was an upgrade... >> Read full review
fab004, Crewe, United Kingdom 16/06/2019 Couples June 2019
Well what can I say about this hotel !!!! 2 weeks of relaxation and chilling. First the Bad points, well actually, There isn’t any and trust me I looked for some but couldn’t find anything wrong with... >> Read full review
John S, 14/06/2019 Family June 2019
Arrived 2 days ago with my family , lovely hotel , staff so helpful and friendly , Iâm a vegetarian and thereâs a good selection of food and drinks , rooms spacious and very clean , thereâs a... >> Read full review
Nemesis, Somerset, England 14/06/2019 Couples June 2019
A few suggestions
Just returned from a week and concur with the other comments.
These may also be helpful:
If you like a cuppa first thing in the morning take a kettle as there is none provided. There is a... >> Read full review
Graham B, 14/06/2019 Couples June 2019
First time in this hotel, on arrival the receptionists were friendly and very welcoming and was so appreciative that I spoke a little Spanish. Arrived about 10pm and was informed they open one of... >> Read full review
Alan1451, Bedford, United Kingdom 11/06/2019 Couples June 2019
STILL A GREAT HOTEL
This is our second visit within the last 12 months. We stayed in a garden view room from 27 May to 10 June, it is still a great hotel, and staff are still just as friendly as they were on our last... >> Read full review
LindzRoberts, Macclesfield, Cheshire, England 10/06/2019 Family June 2019
We have just returned from a great two week holiday at the Riu Papayas. The hotel is lovely and clean and the staff are all very friendly. We went with our daughters aged 4 & 6 and had a 2 bedroom... >> Read full review
Kath1916, Cheadle, United Kingdom 10/06/2019 Family May 2019
Family holiday 6 adults 1 child and 1 baby
Large room with comfy beds and absolutely spotless. Great friendly staff who said hello and smiled all the time. Did have an issue with noise but this was soon sorted out with reception staff plus... >> Read full review
MarionK333, Lincoln, England, United Kingdom 08/06/2019 June 2019
The room was lovely very modern, very clean, everything in working order, large flat screen tv, walk in shower, comfy bed, plenty of hangers. Great air con.
Main restaurant was... >> Read full review
Graham B, 05/06/2019 Couples June 2019
Lovely hotel warm and friendly Staff great variety of food and drinks 2 additional restaurants to give more choices. Great atmosphere, the rooms are spotlessly clean will definitely come again on my... >> Read full review
Andy H, Wolverhampton, United Kingdom 05/06/2019 Couples May 2019
Good location, lovely staff, food good, drinks good, bad aircon
This is second time visited the Riu Papayas, so obvioulsy did like this hotel to return, we came here in 2017 and in 2 years non of the recomendations from any reviews have been took on board which i... >> Read full review
Gordon M, Falkirk, United Kingdom 05/06/2019 July 2018
This is a great hotel, it has just been renovated last year and the rooms are very good even has USB charging ports. The food for a all inclusive has been very good there is 3 restaurants the buffet... >> Read full review
Robert v, Hengelo, The Netherlands 01/06/2019 Couples May 2019
Great hotel+service, gluten-free!
We really enjoyed our stay in RIU Papayas in the last week of May 2019. The hotel and rooms were very clean. There was a wide variety of food. They were very helpful with the gluten-free diet of my... >> Read full review
Milhouse2011, Milton Keynes, United Kingdom 28/05/2019 Couples May 2019
Typical Riu Quality
My girlfriend and I have just recently spent a week at this hotel and we were pretty dam impressed.
From the moment of arrival the reception staff were cheerful and friendly, they spoke good English... >> Read full review
stringey, Liverpool, United Kingdom 26/05/2019 Couples May 2019
lovely week in the sun
Not stayed in this hotel before. It was very nice. It was lovely and clean and the dinning room was large and plenty of tables. We were given an upgrade as we have stayed in a Riu before and our... >> Read full review
J B, Haydock, United Kingdom 25/05/2019 Couples May 2019
Hotel and Weather Great.
Hotel very clean, room very modern and comfortable. Food was great. There was only one night when the choice was limited. Breakfast was particularly good with a wide choice but don’t expect English... >> Read full review
Scenic21087634645, Cardiff, United Kingdom 24/05/2019 Couples May 2019
Will be coming back!
Food selection was amazing, staff couldnt do enough for you. Maid services even worked around our hangovers which was everyday haha!
The look and feel of the hotel is very modern and clean, cant... >> Read full review
charbum, Hatfield, United Kingdom 24/05/2019 Friends getaway May 2019
Great week away
Booked a week all inc and just returned Monday.
Food - no complaints. Lovely bit of roast meat different every day including lamb beef pork etc
Hotel - we had a room that faced the back but being... >> Read full review
saraha997, Redcar, United Kingdom 23/05/2019 Family May 2019
Thoroughly enjoyed our 11 night stay! It was just as good as last year if not better. Room was big spacious & clean. The whole hotel is spotless. Food, there’s always something for everyone even the... >> Read full review
Mary W, Holt, United Kingdom 20/05/2019 Couples May 2019
Have just spent 2 weeks at this hotel we have stayed at many Rui hotels and this one did not disappoint - room very good with large bathroom with walk in shower always spotlessly cleaned as was the... >> Read full review
Charlotte T, 19/05/2019 Friends getaway May 2019
Stayed at the Riu Papayas for a week in May. The room was spacious, modern and very clean. The hotel looked lovely and there were always plenty of sun-loungers by the pool area. The 24 hour bar was... >> Read full review
stormalco, Dewsbury, United Kingdom 18/05/2019 Couples May 2019
Excellent weather, very good hotel.
Hotel on 7 floors built around a single pool. It is compact with ample sun beds although they are closely positioned. It has a comfortable buffet restaurant with indoor and outdoor seating. There is... >> Read full review
Scenic14867724581, Widnes, United Kingdom 17/05/2019 Couples May 2019
Hotel Rui Papayas
My husband and I just come back from a weeks stay at the hotel beginning of May. We had a fabulous time, hotel very clean, rooms spacious and staff very friendly and accommodating. The food in the... >> Read full review
Markie77884, Dublin, Ireland 16/05/2019 Family May 2019
Excellent hotel, Food top notch great selection , rooms a good size and air con working fine, can’t fault this place at all ideal for families and a chilling holiday , reception staff 10/10.all... >> Read full review
Gail P, wigan 12/05/2019 Couples May 2019
1st time here absolutely great
First time in gran canaria, from walking in the hotel absolutely spotless very friendly staff from the moment we walked to reception, greeting us like we had been before, the room 511 couldn't wished... >> Read full review
Safari797012, Milton Keynes, United Kingdom 10/05/2019 Couples May 2019
Paul and Debs
we arrived 2pm on the 29 April the reception staff were brilliant gave us the Wi-Fi codes showed us on a map where our room was explained which lift was closest and gave us all the info for meal... >> Read full review
dawnpsmith, Liverpool, United Kingdom 10/05/2019 Family April 2019
This is our 3rd visit to hotel riu papayas , we live it there. The staff are so friendly & the hotel is spotless. The 2 speciality restaurants are excellent. The rooms where very well kept & very... >> Read full review
681vikkio, Warwickshire, United Kingdom 09/05/2019 Couples March 2019
No major complaints, just no 'breathing space'
7 Night Stay: 16/03/19 - 23/03/19
We booked this RIU hotel relatively last minute - it was apparently well discounted on the TUI website. Arrived late evening (9.45pm) after a delayed flight... >> Read full review
martinshaw193, Atherstone, United Kingdom 07/05/2019 November 2018
wonderful hotel as we are rui club members they up graded us on arivel .
the food was briliant ,they had atasan resrtrauts that you pre book ,loverley pool and pool bar ,yhope to return one day
when... >> Read full review
Coastal34293904085, Zagreb, Croatia 07/05/2019 Family April 2019
Ease of vacation :)
Well we enjoyed 7 days of pleasure and hospitality:) All was perfect and food was delicious njam :)
Service was great and staff were indeed friendly and kind. There is nothing I would change for next... >> Read full review
376gordonh, Redruth, United Kingdom 05/05/2019 Couples April 2019
We had a really enjoyable stay here in a really nice hotel.
The staff were all very nice and willing to help you.
It is a all inclusive hotel so don’t expect fine dining but there was plenty of... >> Read full review
sarahjoanne93, 04/05/2019 Couples May 2019
Good and bad points
The hotel has some good and point points!
A lot of the night time entertainment isn’t in English which was quite annoying! The hotel seems to be mostly Germans so the main language was German. So... >> Read full review
900jesperv, 27/04/2019 Family April 2019
Very good and modern hotel
We stayed for 8days with a baby of 8 months. We had a bit bigger room and there was a good babybed.
The rooms are spacey, co fortable beds, very clean.
The staff is really nice from reception to... >> Read full review
benthomasSouthWales, south wales 26/04/2019 April 2019
Great hotel in Gran Canaria
Having seen some of the negative reviews listed I feel I must post an honest review. The hotel is modern with great facilities. The rooms are spacious ,recently refurbished,very clean ,comfortable... >> Read full review
Miss-shelby23, 19/04/2019 Family April 2019
Best Hotel ever visited
We have just returned from our 3rd holiday with 12 months and this complex is beautiful. All the staff are friendly, welcoming and very polite. We stayed in room 124 again as we requested this room... >> Read full review
joannep400, Rochdale, United Kingdom 19/04/2019 Family April 2019
Travelled with my husband and 3 children 5,7 and 15 we had a lovely stay. We stayed in rooms 524 and 525 nice rooms with pool view , cleaned to a really good standard every day. Pool area nice... >> Read full review
cathylG8929NH, Guernsey, United Kingdom 18/04/2019 Family April 2019
Miss Cathy Loveridge
After reading the reviews, my family were looking forward to staying in Rui hotel. We are still here and currently have 2 more days to go. We have stayed in lots of all inclusive hotels and we have... >> Read full review
stephen k, Glasgow, United Kingdom 14/04/2019 Couples April 2019
Spotless hotel and very friendly staff
We stayed in room 202, this caught the sun on the balcony in the morning time and was facing the Waikiki next door. The room was large and had everything we needed. Spacious bathroom with double sink... >> Read full review
access1, Stoke On Trent 14/04/2019 Couples April 2019
Excellent - would recommend.
This hotel has everything u need, the room was decorated to a high standard and a good size, good size bathroom with hairdryer etc, free safe and decent wardrobe space. Rooms are cleaned daily with... >> Read full review
Babs_Spen, 10/04/2019 Friends getaway March 2019
Just returned from a 1 week sun break with a friend. This hotel was everything we wanted and had read about it. Spotlessly clean in all areas and obviously well run/managed. Staff were lovely in all... >> Read full review
Griffsr, Camborne, United Kingdom 08/04/2019 Couples April 2019
Best hotel in Gran Canaria
Seriously the best hotel we have ever stayed in Gran Canaria. Every member of staff was friendly and helpful special mentions to Gabi, Kristina, Jose and Alejandro. Rooms clean and tidy, and... >> Read full review
NikkiDHitchin_Herts_, Hitchin, United Kingdom 07/04/2019 Couples February 2019
A lovely stay at a very good hotel
My husband and I stayed here for a week in February 2019 during the (UK's) half term holidays, all inclusive via TUI. First impressions as we drew up in the coach were very good indeed - it certainly... >> Read full review
rogerStrasbourg, strasbourg ,france 07/04/2019 April 2019
good four star hotel
Very good experience in this renewed hotel.This hotel is big but staffed with enough very professional people at each level..the two dine around restaurants at the same adress are good too.A little... >> Read full review
steveStoke, stoke 04/04/2019 Couples March 2019
Good but not perfect
Just spent a lovely week here at the Papayas .The hotel is very good well run extremely well kept and clean .the rooms are good and all the staff are friendly and polite . the food was to die for and... >> Read full review
Rachel-travel90, Leamington Spa, United Kingdom 02/04/2019 Family March 2019
We selected this hotel based on the reviews and were not disappointed!! Brilliant variety and quality of food, the Chinese and Spanish restaurants were fabulous too. We managed to get a last minute... >> Read full review
615bobc, Glenrothes, United Kingdom 02/04/2019 Couples March 2019
Centrally located. Recently refurbished. Excellent staff all round. Might be a bit packed high season. Food is always well cooked and presented. Heavy emphasis on fish which is not surprising given... >> Read full review
leisurelovers, birmingham 01/04/2019 March 2019
We found the comments about the food / hotel cleanliness/ staff /entertainment staff made by other reviewers were spot on. We did find a very relaxed dress code for the evening meals i.e.: men... >> Read full review
DaveSale77, Blackpool, United Kingdom 29/03/2019 Family March 2019
Amazing as always
We have stayed at this hotel in the past and we knew what to expect - amazing staff, amazing food and a great time around the pool. Its a short walk to the beach but there is a bus that picks you up... >> Read full review
supabuilda, Derbyshire, United Kingdom 26/03/2019 January 2019
You can tell its a Riu
If we hadn't been told that the hotel has been refurbished, we would have thought it was new. Everywhere was immaculate and spotlessly clean. The rooms are bright, modern and comfortable with... >> Read full review
AL71AL, Dungannon, United Kingdom 22/03/2019 Couples March 2019
Just back from a week in this fabulous hotel. We booked this week based on the reviews we had read and then seen another deal for mid June. We booked both holidays. We are over the moon that we... >> Read full review
Y4982WIsusanf, 17/03/2019 Couples November 2018
Me and my boyfriend stayed here in November 19. It was our first holiday together and we were so impressed with this hotel.
The hotel is lovely, staff are very friendly and try their hardest to make... >> Read full review
Nicki H, Thatcham, England, United Kingdom 17/03/2019 Couples March 2019
Hotel is spotlessly clean. Food is good for AI.. lots of choices and better than a lot of AI hotels I’ve stayed in. Rooms are a good size and bathrooms lovely. Majority of staff very nice and happy... >> Read full review
Daydream49163055546, Clacton-on-Sea, United Kingdom 16/03/2019 Couples March 2019
Week stay at Riu Papayas
Had a great stay here. The hotel is so clean. The staff there work so hard. From the maids to the staff in the restaurants to reception staff. They're always happy to help and with a smile on their... >> Read full review
danskin1955, scotland 15/03/2019 Couples March 2019
Clean and helpful staff
First the good stuff the cleanest hotel I think I have ever been in
The staff are extremely friendly and helpful
We were all inclusive and the 24 hour bar,coffee machine and soft drinks unit was... >> Read full review
Ken C, Peterborough, United Kingdom 10/03/2019 Couples February 2019
Another amazing stay at the Riu Papyas
2nd visit to this fabulous hotel, has room 736 which was a top floor garden room view, meticulously clean and spacious. I would suggest any of the rooms in the higher numbers get better sun in the... >> Read full review
DayTrip04176321173, York, United Kingdom 08/03/2019 Couples February 2019
Met all our expectations and then some. Rooms were clean and comfortable. Choice of meals in all restaurants was outstanding. Location and access to the resort amenities was good. Only down side was... >> Read full review
Petra H, Storvreta 05/03/2019 Family February 2019
Our family (two adults and two children ages 9 and 11) had an excellent stay at this hotel in february. We stayed in a familyroom. The hotel was very clean, the staff always serviceminded and there... >> Read full review
Departure53238273900, Birmingham, United Kingdom 04/03/2019 Family February 2019
Great Family stay
The hotel was great. Very clean, good food, friendly staff. Plenty of beds by pool although it was Feb, I can imagine it gets very busy poolside in the summer. The hotels own entertainment was fab... >> Read full review
edwolf88, gwent 27/02/2019 Couples February 2019
much better than described in the brochure
mostly when reading a holiday brochure they give a lot of bull, but this hotel doesn't mention give you all the small stuff that adds up to making your holiday a enjoyable one. I tried writing a full... >> Read full review
Beckylaing, 26/02/2019 Family February 2019
I have just returned from a week here. We were a family of 6 - including 3 teenage girls and a grandad! We have all had the most amazing holiday. Our rooms were great, the food amazing, the pool area... >> Read full review
loone03, Teesside 25/02/2019 February 2019
Best Hotel we have stayed in
This is probably the best hotel we have stayed in with only one negative point explained later. This is a Thompson 4* and all inclusive. Check in was quick and easy. Our room on the third floor was... >> Read full review
Lisa D, 25/02/2019 Couples February 2019
Fantastic visit, would highly recommend this hotel. Staff friendly and all work so hard. Restaurant is very well set out with amazing food and yet again all staff can't do enough for you. There are... >> Read full review
ToniM2824, 24/02/2019 Family February 2019
We were travelling with big family group and hotel was just perfect. Atmosphere was peaceful and there wasnt any disturbing noises. Food were great in restaurants and for me it changed enough to keep... >> Read full review
Keith B, Romsey, United Kingdom 21/02/2019 Couples February 2019
Just returned from a great week at this hotel helped of course by 7 glorious days of 25C sunshine !
Just about everything about this hotel met or exceeded our expectations including the staff who were always cheerful and happy to help in any way. Our room was spotless as was the rest of the hotel... >> Read full review
SashaG777, Cork, Ireland 20/02/2019 Family February 2019
We have just returned today after a fantastic week. I can not recommend this hotel enough. The staff are super especially the Entertainment team. They really do go above & beyond....Rafa, Gabi... >> Read full review
Barry P, Stansted Mountfitchet, United Kingdom 20/02/2019 Couples February 2019
Holiday in the sun
Hotel room staff and quality of food are all good.
The problem is the amount of smoking throughout the hotel out door areas. We would have liked to dine outside due to the lovely weather but the... >> Read full review
GOLFER46, Manchester UK 19/02/2019 January 2019
Runs like Clockwork
This hotel is a credit to the management team who run it. It runs like clockwork. And credit to the staff, who always seem genuinely happy.
Clean modern rooms, with stylish... >> Read full review
kevjg, 19/02/2019 Couples February 2019
2nd visit to this hotel. Can’t fault the hotel in anyway. Food,cleanliness, staff,all first class. Have already booked to return in May. This hotel caters for all age groups and both couples or... >> Read full review
biggarden, Manchester, United Kingdom 19/02/2019 Couples February 2019
fantastic break in feb
well were do i begin , the hotel is fantastic , cleaned all the time ,bar staff very friendly, and the staff in the restaurant never stop they all work so hard with a smile on there faces, food was... >> Read full review
Daisypenfold22, 14/02/2019 Family June 2018
The most amazing holiday!!!!
We came for my daughters birthday last year, and it was her first time flying and going aboard. We had never been to Riu papayas before so wasn’t sure what to expect.
WELL... from start to finish... >> Read full review
JaneMMB2013, Braintree, United Kingdom 10/02/2019 Couples January 2019
Excellent hotel but.....
We had a wonderful stay here in late January and couldn’t fault the staff, the food,the rooms, the entertainment and the hotel in general.
The big downside was the lack of an indoor bar area which... >> Read full review
CPFCeagles, London, United Kingdom 10/02/2019 Couples January 2019
Good sized well maintained Riu
Another very good Riu in terms of room size, comfortable bed and quality bed linen. Well soundproofed rooms so good sleep quality. Our room overlooked a small row of shops and bars behind from which... >> Read full review
JillT545, Cardiff, United Kingdom 09/02/2019 Friends getaway February 2019
Excellent 👍 place
We stayed here for two weeks, all inclusive, good food, great facilities, good access to the beach etc, spotlessly clean, everything was very good. The evening entertainment was superb, the animation... >> Read full review
Mattie_10, Durham 07/02/2019 Friends getaway January 2019
I'm please we took notice of the positive reviews for this hotel rather than the negative ones. We had a fantastic holiday. The food was very good, a lot of choice, sometimes too much choice. We... >> Read full review
Sue H, Petworth, United Kingdom 06/02/2019 Couples January 2019
Excellent all round
Service and staff excellent, great selection of food with a continental breakfast bar and snack bar in the afternoon. Pool bar,Quiet lounge bar. Clean & tidy through out, rooms decent size... >> Read full review
eapowrie, Glenrothes, United Kingdom 04/02/2019 Couples January 2019
Lovely winter break
First time to this particular Riu hotel and could not fault the service, room, food and staff. Disappointed that the hotel had so may open air venues i.e. bars and show/ entertainment area which we... >> Read full review
asfowl, Weston super Mare, United Kingdom 04/02/2019 Friends getaway January 2019
Best food in an all inclusive hotel
Generally a good hotel, very clean, friendly and obliging staff. Food and drink of good standard. Would recommend a room on a high floor. Hotel would benefit from an indoor bar and sitting area... >> Read full review
Suzybabe, Sunny Cheshire 04/02/2019 Couples January 2019
Having read some of the negative reviews I wonder whether we stayed in the same hotel!!
We have just returned from a brilliant week at this hotel. The rooms are very clean and spacious with more... >> Read full review
nataliecox1992, Essex, United Kingdom 29/01/2019 Couples January 2019
Lovely hotel, great location!
Currently on holiday here, weather is fab! Hotter than we expected - seeing we travelled to the Canaries this time last year and the weather was shocking. First impressions of the hotel are lovely... >> Read full review
ianmarshall169, Washington, United Kingdom 28/01/2019 Couples January 2019
This is a very good All Inclusive Hotel. Standard of food in the main restaurant was very good. There are 2 other restaurants serving Thai or Tapas which must be prebooked. We ate in the Tapas... >> Read full review
Inge E, Jonkoping, Sweden 28/01/2019 Couples November 2018
We don´t like the only sort of cold red wine served all week
The hotel is two years old and very convenient. Nice beds in a spacious room gave us a nice week of vacation. Rooms and hotel was kept very clean. The service from staff was excellent with one... >> Read full review
788kennethj, Cambridge, United Kingdom 25/01/2019 January 2019
Excellent hotel with all the amenities
Excellent facilities,friendly front of house staff,good selection of food and drinks.Wife suffers a wheat allergy but the restaurant staff were able to supply gluten free bread.Plenty of sun loungers... >> Read full review
70AdamS70, London, United Kingdom 21/01/2019 January 2019
Stayed here for a week mid jan and overall had a really great experience.
The food was always well presented in the main buffet and constantly being restocked. We found the variety to be excellent... >> Read full review
David H, 21/01/2019 Couples January 2019
Stayed on 11 to 18 Jan for a weeks winter break. Cannot fault one aspect of the hotel. Super clean, great food and drinks, outstanding service and animation staff providing great times. Got sunbed in... >> Read full review
wicker10, yorkshire 19/01/2019 Family January 2019
It’s not often I have to give negative reviews as I am usually easily pleased. Stayed here for a week from 12th January. We arrived late easy checkin very polite staff. Our room had a garden view... >> Read full review
mikeymikeyuk, Cheam, United Kingdom 18/01/2019 Couples January 2019
Great standard for the €£$
Overall a great all inclusive hotel.
For easy reading see the positives & negatives I found at the Riu Papayas below...
🔵Extremely clean everywhere
🔵Good pool area
🔵Modern & up to... >> Read full review
jsugarjo, 15/01/2019 Couples January 2019
Absolutely amazing 5 star
We stayed as two couples on 7th Jan for a week. Firstly I cannot believe some of these reviews that are putting 1 star! My husband and I have been to many 4 and 5 star hotels all over the world and... >> Read full review
Compass53760227515, Littlehampton, United Kingdom 13/01/2019 Couples December 2018
New year holiday
Lovely hotel. Very clean. No bedrooms with a bath. No inside lounge with a bar. Food excellent especially New Years Eve. Courtesy room very handy for leaving late. Reception staff very helpful! Would... >> Read full review
JakeWalters, Derby, United Kingdom 12/01/2019 Family January 2019
We visited for 7 nights for our honeymoon with our near 2 year old daughter. On arrival, we had been upgraded to a family room which are huge, two double bedrooms. They also accommodated our 1st... >> Read full review
Shonker61, 10/01/2019 January 2019
So close to 5 star
We arrived at the Riu Papayas on Saturday the 05th January. I won't bore you,with weather reports suffice to say at around 22 degrees daily thus far it's excellent.
We have been extremely impressed... >> Read full review
timgU3602AA, Bournemouth, United Kingdom 10/01/2019 Couples January 2019
Excellent and wonderful sunshine too!
It’s always difficult to finally choose a destination hotel, taking into account all the positive spin of the hotel trying to secure your custom versus TripAdvisor comments etc but suffice to say... >> Read full review
waller50, Bishop's Stortford, Hertfordshire 09/01/2019 Couples August 2018
This hotel is simply the best both for adults & children !!
This was our second visit to this splendid hotel & as before our check in was fast & professional. Also as before we were given our information envelope which includes a map of the island.
All of... >> Read full review
Keenz_02, England, United Kingdom 08/01/2019 Family January 2019
“Not for KIDS”
Clean model hotel, Spanish and asian restaurant very nice food but rude girl with dark hair in the Spanish bar made it unpleasant.
Head waiter at main restaurant rude, dinner shuts at 3pm and my son... >> Read full review
Wendy C, Macclesfield, United Kingdom 08/01/2019 November 2018
My husband and I stayed here for 9 nights in November. We had emailed the hotel in advance and requed a high room with plenty of sun. We had not received a response from the hotel so were pleasantly... >> Read full review
Mia S, Halmstad, Sweden 08/01/2019 Couples December 2018
Very nice hotel!
Nice, clean hotel! Cosy beds.The food was excellent, very nice that you could book in the spanish and asian restaurants every night if you woul'd have wanted to! The buffet dinner was also very nice... >> Read full review
Navigator43695681302, 05/01/2019 Couples December 2018
Beautiful hotel very clean staff very friendly & helpful definitely recommend this hotel.Food very good plenty of choice. Rooms kepted cleaned at all times Location good plenty of shops & bars local... >> Read full review
stanleywrkirk, Nottingham, United Kingdom 05/01/2019 Couples December 2018
Great Christmas Break
Returned 30 the December after a lovely week of Christmas sunshine at the Round Papayas in Playa Del Ingles. Arrived late evening to a simple reception desk, only 2 couples to book in so it took only... >> Read full review
Happiness33378141615, Newark-on-Trent, United Kingdom 03/01/2019 Couples December 2018
Usual RIU Quality
Really good staff and very clean we always try and stop at a RIU because we find then very clean and staff usually so good. Restaurant was well staffed and plenty of choice.Didnt think Xmas meal was... >> Read full review
seniors2013, Poole, United Kingdom 02/01/2019 Couples December 2018
Great hotel, the room was large, the beds comfortable and a really good walk in shower.
the food was always plentiful, hot and on the whole a good selection to choose from.There are two other... >> Read full review
DavidRuth R, Southampton, United Kingdom 01/01/2019 Friends getaway January 2019
Upon arriving we we’re allocated a room at the back of the hotel behind bar Dunas , overlooking a blank wall and lots of pipes we were not happy so back to reception we go . We were told to wait... >> Read full review
archers, Birmingham England 30/12/2018 Couples December 2018
Stayed at the hotel mid December.
Hotel very clean, large bedrooms, we were on 6th floor, good views of the sea.
Food ok could have been really good if hot usually just warm.Good selection. We... >> Read full review
haskettshirley76, County Durham, United Kingdom 30/12/2018 Couples December 2018
great value for money for winter sun!
We booked late and knew we were getting a great bargain so this isn’t complaining just honest feedback
This was half the price of similar hotels in Tenerife and we hadn’t visited this island before... >> Read full review
VoiceOfReason83, United Kingdom 29/12/2018 Couples December 2018
Stayed here for 1 week mid December. Lovely rooma, they look exactly like the hotels photos. We were on the top floor and had a fantastic view, especially at night.
Food good, always something to... >> Read full review
Jet00184027143, Ikast, Denmark 23/12/2018 Couples December 2018
All was perfekt at papayas the variation of food was Very good,new Rooms, some of the staff was friendly and close to beach was good. RIU hotels are quality and we Will Be back next year at RIU... >> Read full review
GlobeTrotter10071988, Worcestershire 22/12/2018 Family December 2018
Stayed at this lovely hotel from the 10th to the 17th December. The food is plentiful and of good quality, tried both the Spanish and Asian restaurant which were both nice. Our room was comfortable... >> Read full review
RobertandNelson, 20/12/2018 Couples December 2018
Overall a Very Good Modern Hotel
We stayed at the RIU Papayas Hotel from 3 to 17 December (a couple). This is a modern hotel.
The check in was chaotic as there were lots of couples trying to check in at the same time and there seems... >> Read full review
pamandkev, Solihull, United Kingdom 19/12/2018 Couples December 2018
Well worth a visit
We stayed here 1st week in December, very nice hotel we found all the staff very friendly great credit to this hotel .we did 3 trips organised by the Thomson rep, very nice man named John. Very... >> Read full review
travelwoofleeds, Leeds, United Kingdom 14/12/2018 Couples December 2018
Reliable and very enjoyable
Have usually found Riu brand reliable but this one was an excellent choice. Had an 11 night stay and enjoyed it throughout. Large and reasonable rooms. Interesting beds which could be raised and... >> Read full review
kzee, UK 11/12/2018 Couples November 2018
My husband and I spent a week here in November.
The hotel was lovely and clean. The rooms are a decent size and cleaned daily.
The food was a very good standard with a good variety. We never had... >> Read full review
954rogerd, Woolpit, United Kingdom 01/12/2018 Couples November 2018
This is a lovely hotel and we really enjoyed our week. Our room was 7th top floor and overlooking pool. It was spacious, comfortable beds, excellent walk in shower and a spacious balcony for the late... >> Read full review
hazelleah, Greater Manchester, United Kingdom 30/11/2018 Couples November 2018
My husband and I have just returned from an excellent week at this hotel. The hotel is spotlessly clean. The maids do a brilliant job and our room was cleaned to a high one. standard every day. The... >> Read full review
DeeAll, London, United Kingdom 27/11/2018 Couples November 2018
Lovely relaxing stay
My husband and I stayed here for a week,on arrival we were upgraded to a family room which was huge, 2 rooms both with balcony access, we could not fault the hotel, the entertainment team were very... >> Read full review
Linuspalinjen87, Solna, Sweden 27/11/2018 Couples November 2018
Great hotel but something is missing
We stayed at this hotel in november 2018. The rooms are nice, although you notice there has been some quick repairs for example in the toilet (wich is REALLY loud when you flush waking up anyone who... >> Read full review
hollybulger, Telford, United Kingdom 25/11/2018 Friends getaway November 2018
Very long but honest Riu-view
My partner, friend and I have recently returned from a week stay at the Riu Papayas, our first holiday we have all been on together and we had a brilliant time. I have stayed at Riu hotels previously... >> Read full review
Peter W, 18/11/2018 Couples November 2018
Me and my wife just came back on the 12/10/18 from this lovely little hotel and we both found it nice and friendly, staff were really helpful reception spoke good English. The general manager who... >> Read full review
Anthony W, Manchester, England, United Kingdom 17/11/2018 Couples November 2018
we have just returned from this fantastic hotel, The hotel and staff are excellent. The rooms are perfect very clean and and modern with a free safe, The food in the main restaurant was very good... >> Read full review
Kelli-Marie1988, Plymouth, United Kingdom 15/11/2018 Couples November 2018
My boyfriend and I stayed here at the beginning of November for a week and we were overall very happy with our stay and have said we would stay again!
Location is perfect as you are in the middle... >> Read full review
trendytraveller10, birmingham 09/11/2018 Couples April 2018
We visited this hotel earlier in the year as a late availability holiday. We have been to Playa Del Ingles many times but have not stayed at this hotel. The hotel is spotless and as it was updated... >> Read full review
Sarah T, Exeter, England, United Kingdom 08/11/2018 Couples October 2018
Great hotel apart from just a few things
Recently back from a 11 night stay in this hotel (October 2018). On arrival we had been allocated a room on the 7th floor and asked if this could be changed because of a fear f heights (Despite... >> Read full review
Linda B, 08/11/2018 October 2018
Mostly Great Just Hope It Does not Rain
Transfer from Airport to Hotel a reasonable 30 mins, Check in to Hotel fast and efficient. The Hotel itself is beautiful, clean and modern with a spacious reception and working elevators, the rooms... >> Read full review
Judaelox, Wales 06/11/2018 Couples October 2018
Ideal winter break
The rooms are clean, spacious, nicely decorated, I was on the 3rd floor I'm glad I wasn't on the 7th!.
The hotel itself mostly operate self service, you don't notice many staff around. The... >> Read full review
clumsyfairybex, Derbyshire, United Kingdom 06/11/2018 Family November 2018
Almost 5* but not quite
Overall the hotel is good. It’s very clean and the staff are friendly. The food is pretty good as far as buffets go, a lot of choice and hot. The two other restaurants Ole and Zhu are also good and... >> Read full review
doyle4, Frodsham, United Kingdom 04/11/2018 Family October 2018
Stayed here early October. It was our 2nd visit this year. Check in very quick but because of time we arrived 8.30 pm we were asked to go to the restaurant as it would be closing soon. My daughter... >> Read full review
harley588, St Austell, United Kingdom 31/10/2018 Couples May 2018
Would not go again
I was expecting more from a Riu Hotel but this one was awful. We stayed in May.
We had a room as far away from everything as you could imagine - top floor and right in the back corner over looking... >> Read full review
Terri M, Aberdeen, United Kingdom 30/10/2018 Couples October 2018
Stayed 22nd Oct for a week.
This hotel was fabulous from checking in until we left. Rooms are spotless and cleaned meticulously everyday. The food was lovely at all meal times and plenty of choice... >> Read full review
EastAngliaCookie, EAST ANGLIA 28/10/2018 Friends getaway October 2018
Nice hotel - but lacking something
Arrived at hotel and after dropping other's off was relieved with my choice of hotel from the outside.
Very quick & friendly check-in, no offer of help to room with suitcases but not an... >> Read full review
heidi150179, Bournemouth, United Kingdom 28/10/2018 Family August 2018
My daughter and I stayed here for 2 weeks in August and it was just great! I have to say that the only thing that let it down (for me) was the area. Playa del Ingles run down and there are nicer... >> Read full review
Gettaway911, Leicester, United Kingdom 28/10/2018 Couples October 2018
Not many English guests the vast majority were German the evening entertainment is geared to them we were there 11/10/18 for 2 weeks the last night was an English act “Camden circus “ it was based... >> Read full review
Isahof, Kalmar, Sweden 23/10/2018 Couples January 2018
Really good but need a few changes
Really nice hotel, clean and modern rooms. The food were (as always in all inclusive hotels) a bit boring. I want more taste or at least some spices you can use beside. The pool area is really good... >> Read full review
pallidoracle, UK 22/10/2018 Couples October 2018
Second visit and would highly consider returning again
This was our second visit to Riu Papayas. We had a stressful experience with a holiday at another resort earlier in the year, so I had hoped that considering our very positive experience on our first... >> Read full review
Peanuts31, UK 20/10/2018 Family October 2018
Great Hotel if u smoke cigarettes
Firstly the hotel is 1st class . The hotel staff especially the reception are all friendly and professional. The buffet food and service is varied and delicious . Nothing at all wrong with the Hotel... >> Read full review
Ken C, Peterborough, United Kingdom 20/10/2018 Couples September 2018
Excellent all inclusive hotel
Having stayed at many Riu hotels over the years this one certainly lived up to Riu night standards, exceptional service from all staff the hotel was spotlessly clean, well appointed spacious rooms... >> Read full review
06061992, Whittlesey, United Kingdom 19/10/2018 Family August 2018
Reading previous reviews regarding the smoking comments made us quite apprehensive and I felt dread, we travelled as a family , son with girlfriend and daughter with friend . As a family ages from 16... >> Read full review
Callum H, 16/10/2018 October 2018
We went to this hotel for a relaxing holiday and that is what we got. We found very little reason to actually leave the hotel.
From arriving we got top class service from the reception staff... >> Read full review
Donna S, 15/10/2018 Family October 2018
Arrived today and although the hotel is nice, the lack of designated smoking areas is a major off-put. For such a large complex they could easily segregate to have smoking and non-smoking, like in... >> Read full review
nicolemarie1991, 15/10/2018 Friends getaway October 2018
Me and my sister came here to enjoy a simple, relaxing break.
On arrival (1:30am) we were amazed. The reception staff were very friendly, organised and spoke very good English. It took about 2... >> Read full review
Marilyn B, 09/10/2018 Couples October 2018
Having just returned from a week at this hotel I wanted to say what an excellent hotel this is. The hotel is spotless, food and choice very good and friendly staff. Excellent. From the moment we... >> Read full review
190gemma, South Yorkshire, United Kingdom 08/10/2018 Family October 2018
amazing holiday... apart from sunbed situation!
Just returned from a week at the hotel. As the majority of the reviews state, this hotel is excellent. Do not listen to ANY of the bad reviews. They are untrue.
The reception staff went above and... >> Read full review
Lori H, 07/10/2018 Couples October 2018
Beautiful week away in a lovely hotel
We booked this hotel as I have recently had numerous operations and it was a week for my husband and I to chill out and relax!
I’ll start by saying my first impression of the hotel was lovely, as... >> Read full review
Jennie H, Reading, United Kingdom 07/10/2018 Family October 2018
I visited this hotel with my husband Son and Daughter in law for a week in 29th September.
When we arrived we were greeted in the spotless reception by an extremely friendly receptionist who was... >> Read full review
Melanie H, 07/10/2018 Family October 2018
The hotel is lovely it’s spotless, the staff are so friendly and always smiling. The guys on the pool bar were pleasant you never waited long to be served . The food was delicious there was always... >> Read full review
dawn t, Portsmouth, United Kingdom 04/10/2018 Couples October 2018
Just soaking up the last of the sun before our return to uk
This has been an amazing hoilday the rooms are big and clean and the maids to a fantastic job.
The food is lovely and could not fault it at... >> Read full review
Sunsoaked, derby, uk 01/10/2018 Couples September 2018
Amazing Holiday .. thank you Riu Papayas
Just sitting soaking up the last few rays before we have to fly home.
The hotel has been outstanding since the minute we walked in.
Super modern, exceptionally well designed and planned out to... >> Read full review
Darkmanter, London, United Kingdom 29/09/2018 September 2018
We have just come back from 7 nights here and we had a lovely stay.
The room was excellent , food was great and the staff brilliant.
The staff couldn't work any harder , the place was tidy and they... >> Read full review
Linda W, Birmingham, United Kingdom 29/09/2018 Couples September 2018
Really good all inclusive hotel. Food good and lots to choice from. Pool area good no fights to get sun beds. Entertainment good all day - they worked hard. Rooms comfortable missing coffee in rooms... >> Read full review
Dave H, Birmingham, United Kingdom 27/09/2018 Friends getaway September 2018
Lovely week stay
We stayed here as a party of 4 at the end of September.
Reception: very clean and friendly, there’s a baggage storage area and showers for your last day which is really useful.
Rooms: clean... >> Read full review
chelsey-93, tamworth 26/09/2018 Family September 2018
The Real Riu
We were a party of 4 (25,25,53,51) and this hotel is a disappointment DO NOT waste your money by coming here there is MUCH better out their.
We booked this hotel because of the good reviews I really... >> Read full review
jollyholsxxx, Gateshead, United Kingdom 26/09/2018 Couples September 2018
Brilliant Holiday !!!!
My wife and i have just returned from a lovely holiday at this brilliant hotel !
i new it was going to be good when i first seen the lovely bright and clean room
with excellent view of the garden... >> Read full review
David T, 25/09/2018 Couples September 2018
What amazing gorgeous hotel this is. me and girlfriend stopped here for a week in September and we had a amazing holiday the hotel is amazing .food was amazing it’s catered for everyone’s needs... >> Read full review
Sharon B, 24/09/2018 September 2018
Review of Riu Papayas
Excellent food, staff were amazing and rooms very clean. I would definitely revisit this hotel and would highly recommend. Very central location for all shops and beach. Entertainment was very... >> Read full review
johnjames2302, Essex, United Kingdom 23/09/2018 Couples September 2018
Join & Claire from Essex
Me and my partner have just returned from Hotel Riu Papayas and we had a lovely time! The hotel is spotless and has everything you need. The food is nice, their is always a lot of choice, and I’m... >> Read full review
Wilf O, staffordshire 19/09/2018 Family September 2018
Just come back from a weeks stay had a fab time , food hot and varied , staff can't do enough for you , hotel and grounds very clean and the animation staff are probably the best we have seen the... >> Read full review
Castlejim, 16/09/2018 Friends getaway September 2018
James fenlon isa karauzum liverpool England
We just got back after two weeks stay hotel fantastic spotless clean staff couldn't do enough for you wi fi throught hotel very good reception 24 hour all inclusive food available from 11 pm... >> Read full review
Becki W, 14/09/2018 Couples August 2018
Riu Papayas was a lovely hotel and I will happily return and recommend to others. The staff were fantastic, the room was comfortable and the food was good. We didn’t have any issues or problems with... >> Read full review
J B, Haydock, United Kingdom 10/09/2018 Couples September 2018
Second visit was as good as the first. Food, room and staff great. Air con was excellent which is good in September. It made the stay very comfortable. Hotel is close to shops and bars which show the... >> Read full review
John B, Kirkintilloch, Scotland, United Kingdom 06/09/2018 Couples August 2018
Lovely Hotel for a short holiday
My wife and I were a bit apprehensive before we went but this was dispelled very quickly when we arrived at the hotel , the reception staff were very efficient and very polite when checking us in... >> Read full review
Chris U, Basingstoke, United Kingdom 02/09/2018 Couples September 2018
First time in a Riu hotel, looking forward to my next!
We picked this hotel from the Tui catalogue, and were both very pleased we did. Hotel it incredibly clean, staff very friendly and food is very good.
We never had any problems finding a sun... >> Read full review
Keira C, 01/09/2018 Couples August 2018
This hotel is beautiful its very clean. Maides do fantastic job. All bar and restrant staff constantly working hard all very friendly always say morning hello night. Help you were ever they can. The... >> Read full review
chareve01, Newcastle upon Tyne, United Kingdom 31/08/2018 Family August 2018
On arrival, staff were very pleasant and so helpful! All the correct information was given out and how to get to our room straight away was made clear. We were too late for tea, so the hotel put on a... >> Read full review
andy g, 29/08/2018 Family August 2018
Very good service
Went with 4adults 1child and a baby.first of all the hotel is very clean ,our 8year old granddaughter is disabled and every where is very accessible.the rooms were very clean and tidy and modern.the... >> Read full review
Sharon0111, London, United Kingdom 28/08/2018 Family August 2018
I visited the hotel with my daughter between the 17th and 24th August, upon arrival the hotel did nothing but exceed our expectations. When you arrive you are greeted by a friendly member of staff... >> Read full review
Catherine S, 26/08/2018 Couples August 2018
Best holiday ever! 30th July - 10th August
I visited here at the end of July, start of August for 2 weeks with my boyfriend, and I can honestly say that it’s the best decision we ever made!
On arrival, we were greeted by such lovely staff... >> Read full review
Alan1451, Bedford, United Kingdom 25/08/2018 Family August 2018
We arrived early afternoon, and were greeted by very friendly reception staff, our room was not ready, but was directed to the restaurant, then up to our room on the sixth floor, which was lovely and... >> Read full review
brummygirl2012, Birmingham, United Kingdom 22/08/2018 Couples August 2018
Beautiful hotel, great food, spotless.
The first night we were placed in a room which had a few issues. They moved us the next morning and the new room was perfect.
Each room had its own balcony (this would be less of a bonus... >> Read full review
Steph R, 20/08/2018 Couples August 2018
Brilliant hotel and stay !
Me and my boyfriend 27&28 have just returned from a weeks stay at riu papayas ! We cannot fault this hotel at all! The food is fantastic- if you can’t find something you like then there’s something... >> Read full review
TravelGuruMH, Pembroke Dock, United Kingdom 20/08/2018 Couples March 2018
Lovely Modern Hotel
Stayed here March 2018 as a holiday before a little one arrived. Hotel is immaculate and very modern. All amenities very good and tried both restaurants, one Asian and one tapas which was a nice... >> Read full review
Just got back from a week at the Rui Papayas, and it did not disappoint! The best hotel we have stayed at in any of the Canary Islands. Rooms - spotlessly clean, beds really comfortable, and modern... >> Read full review
Bernieflint, 15/08/2018 Family July 2018
Great holiday all round!
My husband and I visited in June. It was a last minute booking and we were not disappointed at all. We had a quick transfer from airport and very quick check in as well. We were a late evening... >> Read full review
Travellingkelly1, 13/08/2018 Family August 2018
Great hotel! Amazing stay!
We are just leaving this hotel after a weeks stay. We couldn’t have been more pleased with it . When we arrived we were greeted by friendly staff and this was the case throughout our whole stay... >> Read full review
Coffey_U, Kent, United Kingdom 12/08/2018 Family August 2018
Rooms like a rabbit hutch
We are currently staying at the papayas we arrived on the 10th of August and are staying on the second floor we are a well traveled family of 3 and the Rui Papayas is not what I expect of a four... >> Read full review
Tamara J, 06/08/2018 Family December 2017
Excellent service, excellent entertainment team. Beautiful Hotel. Riu is always the best. We enjoyed the XMas party. We enjoyed the food. The options and program to keep the whole family entertain... >> Read full review
cxthrina_, Kent, United Kingdom 04/08/2018 Friends getaway July 2018
Recently went on holiday here for a week with a friend, both 22 year old girls and found our stay very relaxing and easy. We didn't come across any issues whilst staying here and would definitely... >> Read full review
Brian B, Norwich 04/08/2018 July 2018
First Time - and probably not the last
We stayed at this hotel for two weeks between the 2nd July and the 16th July. This is a four-star hotel and we thought well worth the rating.
When we arrived at the hotel we were able to take our... >> Read full review
benton3, Wadebridge, United Kingdom 02/08/2018 Family July 2018
LISTEN UP! PLEASE READ!
Don't listen to the negatives!
My partner, my 6 year old daughter and I stayed at Riu Papayas 23/07/18- 30/07/18.
It deserves the 4* rating it has.
We booked through TUI/first choice and so glad we... >> Read full review
Rachel R, 31/07/2018 Couples July 2018
Mid 20s couple holiday
Me and my boyfriend have just returned from staying at this hotel for 11 nights. The hotel is very good and could not fault much about it without being to picky. Hotel is cleaned to a very high... >> Read full review
Chelsea F, 25/07/2018 Couples July 2018
Excellent 11 night stay.
Me and my boyfriend have just returned home from staying at ClubHotel Riu Papayas for 11 nights and we absolutely loved it, such a beautiful resort. Our first holiday last year was Zante and this... >> Read full review
Joe M, Belfast, United Kingdom 21/07/2018 Couples July 2018
Fantastic 2 week stay
We have just returned for a 2 week stay at the Riu Papayas and we had a fantastic time. From check in to check out everything was superb. Our room was on the 5th floor with a view over the mountains... >> Read full review
Paul H, 21/07/2018 Family July 2018
My experience at the Rui
We are currently staying at the Rui papayas and find it a delightful hotel a very clean and tidy staff most helpful and pleasant, food to a good standard and plenty of choices . Rooms clean and to a... >> Read full review
Mark C, Aberdeen, United Kingdom 17/07/2018 Couples July 2018
Loved Everything About This Place
Booked all inclusive deal with Tui and was lucky enough to book this hotel. Set a 10 minute shuttle bus journey (free from hotel) this hotel was modernised In 2016.
Upon arrival we were greeted by a... >> Read full review
gemmaanscomb, Surrey, United Kingdom 17/07/2018 Couples September 2017
We really enjoyed our stay here in September 2017 :)
Entertainment was very enjoyable - could maybe keep the music on around the pool a bit longer
Couldn't fault the food managed to find something... >> Read full review
AnonNS1991, London, United Kingdom 17/07/2018 Couples June 2018
Something for everyone
Stayed here as a couple in June 2018. The hotel was exactly like the photos, immaculately clean. The maids did an excellent job of cleaning our room everyday. Huge comfy beds. Lovely bathroom and... >> Read full review
merchant, Peterhead, United Kingdom 11/07/2018 Couples June 2018
We really enjoyed our stay here. It was a last minute holiday only booking the week before we left. The RIU brand is a very strong one and our previous holidays to their hotels have always been... >> Read full review
AbbieLovegrove, Broseley, United Kingdom 11/07/2018 Couples July 2018
Me and my Fiancé stopped here for 10 days from 29th June. We arrived at the hotel at around 9.30pm and were taken straight to the asian restaurant for dinner before checking in. We stopped in room... >> Read full review
Radwa K, County Dublin, Ireland 10/07/2018 Family July 2018
Nice all inclusive hotel
We just came back from our holiday in Riu ,overall it was a nice stay ,the hotel was clean ,room was big enough we had a family room so it was as interconnected rooms which was good the bathroom have... >> Read full review
S0ph1eH, Sheffield, United Kingdom 08/07/2018 Couples June 2018
Modern, clean - lovely hotel
I’d read some negative reviews in the run up to our stay and was therefore quite apprehensive. How wrong was I!
We stayed at the end of June and had a lovely relaxing holiday.
Hotel is modern and... >> Read full review
Nicci J, 07/07/2018 Family June 2018
Wow!!! Fantastic holiday!
Stayed in June with my daughter and granddaughter for 11 days. From the day we arrived loved every minute. Asked for a travel cot prior to arrival and was all set up when we arrived. They also... >> Read full review
Buntmcd, 05/07/2018 Couples July 2018
Zhu Speciality Restaurant in Clubhotel Riu Papayas
1 of 2 speciality restaurants within the hotel, just amazing! Booking is essential 1 day before (24 hours) which you are advised of at Checkin. The menu is varied and once inside the restaurant its... >> Read full review
Debbie12204, Petersfield, United Kingdom 04/07/2018 Family June 2018
Lovely modern hotel
We just returned from 11 nights at this hotel. We loved this hotel, very modern and clean, the beds even went up so they could clean under the bed which I have never seen before. Free internet with... >> Read full review
Terry N, Liverpool, United Kingdom 04/07/2018 Family June 2018
Excellent for Families not for couples
This is a hotel which offers ' all inclusive' A very large hotel with hundreds of guests. A variety of entertainments available for adults and children. Large swimming pool, lots of sunbeds... >> Read full review
shaun g, 02/07/2018 Family June 2018
Great staff and great hotel
I stayed here wife my wife and 10 month old baby for a week in June. The staff throughout the hotel from reception, cleaners, waiters/waitress were amazing and couldn’t do enough for us. Buffet... >> Read full review
Brian Y, Middlesbrough, United Kingdom 01/07/2018 Family June 2018
What a great hotel
Great hotel came with 4 adults and 1 year child.Rooms excellent nice and big and very clean food lovely plenty of choice 2 themed restaurants Asian and Spanish both excellent check in easy but was... >> Read full review
Julian D, 01/07/2018 Couples July 2018
After staying in a Riu hotel in Lanzarote last year, we had high expectations this year. I am delighted to say or expectations were exceeded in every way. The staff were faultless, the place was... >> Read full review
scampdogsquiggs, Wirral 23/06/2018 Couples June 2018
Great location, spotlessly clean, friendly staff
Check in was quite fast & informative very nice high room facing the pool, would have hated the other views though one facing the next door Hotel (very noisy) the other way facing some shops, so I... >> Read full review
Lisa P, Inverurie, Scotland, United Kingdom 20/06/2018 Couples June 2018
I went here with my husband at the beginning of June. We have previously stayed in Riu hotels elsewhere and they were always good and we were not disappointed at this one. The hotel is modern and... >> Read full review
LMA1999, Essex, United Kingdom 19/06/2018 Couples June 2018
Loverly couples holiday!
Me and my partner have just returned from an 11 night stay at this hotel. This was our second holiday as a couple and we had an amazing time. the staff are very friendly and most speak good English... >> Read full review
Pat M, Wirral, United Kingdom 19/06/2018 May 2018
A Great Disappointment
We returned from Riu Papaya two weeks ago and we were very glad to return home. This hotel is very luxurious and is very comfortable, the beds are wonderful, the sunbeds are as always too low for... >> Read full review
Benjamin S, 17/06/2018 Couples June 2018
Clean, friendly & good value for money!
Upon arrival at the hotel at 11pm at night we were quickly checked in and told there had been a buffet lunch specially made for us in the dining room as we had missed dinner. We headed upstairs to... >> Read full review
jamesqwe, 14/06/2018 Friends getaway June 2018
Brilliant Hotel J BUCHAN P BUCHAN & FRIENDS FRASERBURGH
Stayed here from 4th of june for 1 week in room 401 which was great plenty of space very clean and tidy plent of towels which were a good size dried me off fine,seen some comments about size of... >> Read full review
Pearl B, Fraserburgh, United Kingdom 14/06/2018 June 2018
Lovely hotel very spacious and clean rooms large walk in shower.. Food was excellent something for everyone can't understand people moaning about the food there was every kind of food you can think... >> Read full review
FEllis1989, 14/06/2018 Family June 2018
Good hotel but not for families with small babies
So we visited the Riu Papayas last week and I am going to be to the point about all the pros and cons of the hotel...
- No issues getting sunbeds
- Staff extremely helpful 99% of the time... >> Read full review
DARTSFAN180, 09/06/2018 Family June 2018
LOVELY HOTEL RUINED BY GERMANS
First of all this hotel is brilliant. You will struggle to find much better value for money
The rooms are very spacious but weird. The toilet is in a seperate door but in order to wash your hands... >> Read full review
SteveandBel, Staffordshire 04/06/2018 Family May 2018
Why not 5 stars?
We stayed here as a family of 4 in late May 2018 in a two bedroom family room.
So what's it like:
Hotel -Fantastic, Food -Excellent, Service-Outstanding, Location -Very good
So as the title... >> Read full review
chaz2018, 01/06/2018 Family May 2018
Had a lovely stay in this hotel.
Beautiful grounds rooms and great restaurants.
Porter Jose was very helpful and always seemed to be around helping people doing all different kinds of things. He... >> Read full review
Bernadette B, 31/05/2018 Couples May 2018
Papayas is a really lovely hotel the food is fantastic the cleanliness is spot on, the room we had was 401 was huge with a lovely walk in shower this was cleaned every day to a really high standard... >> Read full review
harley588, St Austell, United Kingdom 31/05/2018 Couples May 2018
Would not go back
Not really impressed with the hotel - the cleaning staff especially our room cleaner were fantastic and always on the go - the bar and restaurant staff did not smile very often unless you were... >> Read full review
kpatterson_uk, London 30/05/2018 Couples May 2018
Nice modern hotel
I returned from the Papayas 4 days ago, the holiday was nice but the weather (3rd week in May) wasn't great but I wouldnt let that influence my review.
The hotel is very nice, and very clean (I saw... >> Read full review
cee1232018, Newcastle upon Tyne, United Kingdom 29/05/2018 Couples May 2018
Nice hotel but meals really let it down
Just got back from a one week all inclusives couple stay.
Unfortunately the weather wasnt great, quite cloudy and windy. Not many hot days :(.
Check in was easy, a lovely lady checked us in and... >> Read full review
Colin H, Goole 28/05/2018 Family May 2018
Diana and Colin Howard Swinefleet
We arrived home on the 27th May after a really good holiday at the Riu Papayas,
The hotel has very good rooms with walk in shower and comfortable beds,
we stayed in room 616 which had really good... >> Read full review
doyle4, Frodsham, United Kingdom 27/05/2018 Family May 2018
Really good hotel
Just arrived home after a weeks stay at this hotel with my daughter who is over 30.
On arrival check in was very quick and our suitcases were delivered to our room.
The room was spotless and the... >> Read full review
Vix081, 27/05/2018 Friends getaway May 2018
Arrived late to the hotel and was quickly checked in and asked if we had eaten, which we hadn't. We were asked if we would like to eat in the Chinese Restaurant Zhu. Went in and the place is clean... >> Read full review
sharon44, watfork uk 26/05/2018 Couples June 2017
Clean as a whistle...staff continually cleaning ....work hard and extremely polite.
Jose, Lars, Lola, Danny and Alicia and Uli make up the fun team...loved all the activities.
Aqua gym..rifles... >> Read full review
Pamela D, 24/05/2018 Family May 2018
2nd time this year we have visited this hotel with family and friends and have all really enjoyed our stay , reception staff so friendly and helpful at all times, rooms cleaned to a high standard... >> Read full review
Gillian N, Taunton 23/05/2018 Couples May 2018
Very Clean Hotel.
The Food more than adequate. There were also two other restaurants an Asian and a Spanish, we did not try either as the menus did not appeal to us and the food in the main restaurant was good... >> Read full review
diossy, oswaldtwistle 21/05/2018 Family May 2018
This hotel is the cleanest I have ever stayed in - they are constantly cleaning something. The room is large big enough for 3 of us with the sofa bed which was already made up for my daughter when we... >> Read full review
Alison P, Kingston upon Hull, England, United Kingdom 20/05/2018 Couples May 2018
Lovely hotel, very relaxed holiday.
Having never been to Gran Canaria we thought we would give it a try.
Riu Papayas hotel was lovely and clean. Staff were brilliant. Constant cleaning going on around the hotel. Very helpful/pleasant... >> Read full review
jomech2017, Coventry, United Kingdom 20/05/2018 Couples May 2018
The staff are so friendly and cater for all your needs. From the moment we arrived until we left we couldn't have asked for more. The rooms are spacious with big comfy beds, the bathroom has a big... >> Read full review
Sue B, Salisbury, United Kingdom 18/05/2018 Couples May 2018
Second visit to Riu Papayas.
We have just returned from our second visit to this hotel and found it as good, if not better than last year. The staff are amazing, so friendly and helpful, and nothing is too much trouble... >> Read full review
Karen C, Nottingham, United Kingdom 17/05/2018 Couples May 2018
Great hotel unless you have recently given up smoking!!!
This is a lovely hotel in many ways. The food was very good and in the Spanish restaurant was excellent, top quality restaurant food. The bedroom was smart and clean with a very large walk in shower... >> Read full review
sarah a, Redcar, United Kingdom 16/05/2018 Family May 2018
This place is amazing we thoroughly enjoyed ourselves. The staff are brilliant from reception, cleaners, bar & restaurant they are all so lovely & helpful. Animation were so friendly & so much fun... >> Read full review
ClareF1966, Salisbury, England 11/05/2018 Couples May 2018
Great food & staff but pool scene awful
This is a really lovely hotel and I can see why people would rate it highly. The rooms, restaurants and staff are great. Drinks are typical all inclusive - local brands, but okay. Food is fabulous... >> Read full review
westwoodey, Bristol, United Kingdom 11/05/2018 Family May 2018
Everything you want in a holiday
Came her as a family, for my husbands 60th, in February with son,daughter, partners and a 1 year old, so varied age range. We had booked the garden rooms, which were very large, great. Hotel by far... >> Read full review
Philip H, Shrewsbury, United Kingdom 11/05/2018 Couples May 2018
A lovely hotel
My wife and I ( in our late 60s ) have just returned from a wonderful week at the Riu Papayas. So many categories merit a tick in the 'perfect' rating. Superfriendly staff everywhere (Cindy in... >> Read full review
words68, Folkestone 10/05/2018 Couples May 2018
Just returned from a lovely week. Hotel spotlessly clean and food excellent. Short transfer from airport and around a 15 minute walk to the beach. Staff very friendly and helpful. Tried both... >> Read full review
wilkoatw, 09/05/2018 Friends getaway March 2018
Hotel is very clean, all inclusive drinks ok, but cocktails could have been better. The restaurant is ok. However food labelling was not very good. Being a non red meat eater was hard as lots of... >> Read full review
suzyd1948, rochdale 07/05/2018 Couples April 2018
This was one of the best holidays!!! We were wary after reading some of the reviews but needn't have been. The only complaint regarding the food was I spent half the night choosing what I wanted. The... >> Read full review
antonioD71183, Bedford, United Kingdom 02/05/2018 Family May 2018
Clean and up to date
I can't complain about the room. Room is very modern and I love the window wall from shower to living room. Hotel very modern and I love the fact you can't go hungry. Food 24/7. Staff very... >> Read full review
Emma M, 29/04/2018 Family April 2018
We stayed here for 2 week break with our 2 children (3 & 4yrs)
The hotel is constantly immaculate, the food was fabulous best hotel we have stayed in with regards to this, however we were rather... >> Read full review
Malin R, Stockholm, Sweden 27/04/2018 Couples April 2018
Very nice room with a lovely balcony towards the beach volleyball-ground. Superfriendly staff everywhere, from cleaners to entertainment crew. Lots of activities available from aqua gym, darts... >> Read full review
RandGP, Beverley 27/04/2018 Couples March 2018
Very Good, Very Clean, Excellent Food Choices & friendly cheerful staff
Picked this as a last minute as we were not disappointed. Hotel was all what we had read. Not sure we would want to be there in school holidays but if we had children we would! Guess that says all... >> Read full review
Suzysue222, Mansfield, United Kingdom 26/04/2018 Friends getaway April 2018
One of the best
We are just back from this hotel, we booked last minute and we’re not disappointed!
We are two ladies travelling together as friends and we’re just looking for a fly & flop deal. This hotel fir the... >> Read full review
Beverley C, 25/04/2018 April 2018
Great holiday wonderful resort
This turned out to be one of our best holidays,very enjoyable and relaxing. Everything about the hotel was 1st class from the time we arrived we were made to feel very welcome. All the staff are... >> Read full review
MarkGi, Wokingham 24/04/2018 April 2018
Fantastic customer service and food at this superb hotel
Antonio and his staff really cannot do enough for you at this 4* hotel. The food is excellent and we particularly enjoyed the pool bar and the Spanish themed restaurant Ole, where the food was... >> Read full review
John W, Horsham, United Kingdom 23/04/2018 Couples March 2018
Good all inclusive
We had a great room facing the pool with views all the way to the sea
We stayed on the 5th floor
Food was good
Enjoyed the Spanish restaurant
Thought the Asian was more like a buffet
The main... >> Read full review
Barrax76, Norrkoping, Sweden 12/04/2018 Family April 2018
Best holiday in a long time!
From the moment we stepped into the lobby, until the moment we left, we loved staying at Riu Papapyas! We travelled with two children, 2 and 4 yrs old, and the staff couldn't stop having fun with... >> Read full review
PAULMARTINLONDON, London, United Kingdom 08/04/2018 Couples April 2018
For past 5 years we have been going to a different Riu hotels (and in Gran Canaria, it was the Riu Palace Maspalomas) but this year decided on a change for a ClubHotel. Entertainment was excellent... >> Read full review
Kayte W, 08/04/2018 Family April 2018
Lovely clean hotel but a but busy
Overall this hotel is lovely. Staff are super friendly, helpful and nothing is too much trouble. Everywhere is really clean and the food was really nice lots of choice and always keeping up with... >> Read full review
gemmalou2018, Bath, United Kingdom 05/04/2018 Family March 2018
Lovely hotel... friendly staff, nothing was to much trouble. The food was fantastic, , with out a doubt one of the best hotels I have stayed in, in the canaries. Asian a la Carte was lovely, Ola the... >> Read full review
Chris G, 02/04/2018 Couples April 2018
Poor quality drinks
Myself and my wife have just stayed for ten days at this hotel. The hotel itself is very good, clean and has good rooms and lovely staff but all the drinks on offer are very poor quality. They keep... >> Read full review
Travel1267, 02/04/2018 Couples April 2018
My boyfriend and I visited here last summer. To begin, have never been to a cleaner hotel in my life. You could literally eat off the floor! And with 3 restaurants you can do all inclusive and not... >> Read full review
DaveHen, Dunfermline, United Kingdom 02/04/2018 Couples March 2018
We stayed for one week all inclusive at this hotel and were not disappointed.
The whole hotel was in great condition and Had been completely refurbished recently.
The restaurant was great too, good... >> Read full review
a s, Cumbria, United Kingdom 28/03/2018 Couples March 2018
good hotel with great accomodation
all the hotel kept very clean large rooms with lovely walk in showers always plenty hot water Food in main restaurant always a good choice and well cooked .we always found all staff to be very... >> Read full review
KimberleyandPaul, Wiltshire, United Kingdom 26/03/2018 Couples March 2018
Good but definitely not great!
There's no doubt that this hotel is gorgeous to look at but behind the scenes the staff on Reception are rude and unhelpful which left us disappointed from day 1. On arrival we had a problem with our... >> Read full review
James S, Glasgow, United Kingdom 23/03/2018 March 2018
One week all inclusive holiday
We have just returned from this hotel and found it excellent in all departments. The room was first class with two large twin beds and separate bathroom with walk in shower. New TV (although only BBC... >> Read full review
WesD84, 20/03/2018 Family March 2018
Not good for small children
Although the hotel is very clean and staff are friendly, there is no place to get warm milk day or night for our 2 year old daughter. The machine can dispense hot milk, so hot that it nearly melts... >> Read full review
SunloverKScotland, scotland 20/03/2018 March 2018
Nice Spring Sunshine
Just spent a week at ClubHotel Riu Papayas.
Arrived to be greated by very friendly reception staff. Room was upgraded without us asking to a larger suite.
The Hotel is very very clean which is... >> Read full review
924kenr, Wolverhampton, United Kingdom 20/03/2018 Couples March 2018
Great hotel. Family friendly. Food and entertainment excellent. Well maintained and all areas cleaned twice a day. Brilliant location and easy access to local town. TUI rep provided lots of info... >> Read full review
Frank C, 17/03/2018 Couples March 2018
Excellent overall but not suitable for a non smoker.
A very nice hotel, clean, good food, good entertainment. The entertainment team worked very hard and put on very good shows. The hotel and grounds are kept very clean. There isn’t a kettle in the... >> Read full review
Guidotravels, Horley, United Kingdom 17/03/2018 Family October 2017
Another excellent stay at a RIU
I love RIU Hotels and this ClubHotel in Gran Canaria was everything we were expecting. Rooms are big, clean and comfy. The service from everyone, well it’s a RIU, so you know beforehand what kind of... >> Read full review
waller50, Bishop's Stortford, Hertfordshire 14/03/2018 Couples March 2018
Excellent hotel & friendly professional staff !!
Check in was fast, professional & informative. Our twin room with a garden view & balcony had the sun on it from lunch time until sunset.
The bedroom has a large wall mounted TV, two large single... >> Read full review
Killiefc97, Liverpool, United Kingdom 10/03/2018 Couples June 2017
Great 2 week holiday
Stayed June 2017 for 2 weeks.
Great hotel, very modern and clean.
Arrived late in the evening and small cold buffet was available, quick check in, room was large bright and was cleaned immaculately... >> Read full review
Novak82, Reading, United Kingdom 09/03/2018 Family February 2018
We visited this hotel with our 8 months old. From the start of the visit we felt really welcome.
Reception staff was brilliant and really helpful. Restaurant is spacious with plenty of high chairs... >> Read full review
Pipthegingerterrier, 04/03/2018 Family February 2018
Good and bad points
I’ve just returned from a weeks holiday here with my 16 year old daughter. The hotel itself is lovely. Large modern rooms and it’s kept very clean and tidy. At this time of year the evenings can be... >> Read full review
Emma P, 04/03/2018 Family February 2018
Good.. but not great
Half term break with the family. The positives first. The staff are all without exception great. Polite, helpful and keen to insure that you are comfortable. Food was good tho not a huge change in... >> Read full review
Otheryones, Somerset, United Kingdom 04/03/2018 Couples February 2018
Wonderful winter break
We stayed for a week at this excellent hotel at the beginning of February.
We have stayed in many Riu hotels but mostly in the Caribbean and having never been to Gran Canaria we were a little... >> Read full review
mac-gill-83, Tuxford, United Kingdom 03/03/2018 Couples February 2018
Stayed here for a week in February 2018. Hotel was excellent and staff were brilliant! Food was very good we used both of the al a crate restaurants .Room had a pool view and distant sea view . Very... >> Read full review
jctgwespyr, wales 01/03/2018 Couples February 2018
we booked a late deal and were pleasantly surprised .Rooms were spotless and good size ( no tea making facilities ) . Food was excellent with plenty of choice , dining room a bit noisy at times but... >> Read full review
GemmaSy, Salisbury, United Kingdom 26/02/2018 Couples February 2018
Good and bad points!
Let’s start with the good!
- Very modern & clean
- Lovely spacious room & shower
- Food very nice in buffet
- Fabulous pool and entertainment team
- Not far from shopping centre or beach (also great... >> Read full review
Pauline C, High Peak 26/02/2018 Couples February 2018
Stayed here for the first two weeks in February. The rooms are very spacious and clean, the food is great, plenty of choice and it is in a good place to be able to walk to the beach or shops. The... >> Read full review
Woolacombelovers, Warwickshire 23/02/2018 Couples February 2018
We stayed here with friends Feb 5th - 12th, and were so pleased with this hotel. It has been refurbished to a high standard and looks so attractive and fresh. The room was a good size with a very... >> Read full review
rockchick242015, North Wales, United Kingdom 20/02/2018 Couples February 2018
Well had another lovely time in this fab hotel this is first we have been away so early and we just wanted to recharge our batteries and get some sun . Hotel fab and lots of food & drink and... >> Read full review
baggiokfc, Kilmarnock 18/02/2018 Couples February 2018
Firstly on arrival this hotel looks good with very nice rooms . Everything is spotlessly clean and newish .
Secondly within 2hrs of arrival my wife was spoken to by a barman ( Santi I think ) as if... >> Read full review
ruth w, 18/02/2018 Family February 2018
We have just returned from an amazing holiday at this hotel. The service was second to none, restaurant staff, bar staff, entertainment and cleaning personal were fabulous. But most of all was the... >> Read full review
ChristabelSouthWales, South Wales 16/02/2018 Couples February 2018
Other reviewers have already said all I need to say really. Its a lovely hotel, you can see this as soon as you check in, but the surrounding area is pretty grim. As already stated, the cold outside... >> Read full review
Candy297, London, United Kingdom 15/02/2018 Couples February 2018
Had a great week at this hotel
Room was very clean and cleaned everyday with clean towels left in the bathroom
Staff were very friendly and helpful
Food was a very good standard
All in all a very... >> Read full review
Geoff D, Newcastle upon Tyne, United Kingdom 14/02/2018 Family February 2018
The hotel is well situated within half an hour from the main airport (Las Palmas). It is within walking distance of the beach, although the hotel offers a free shuttle bus.
The room was spacious and... >> Read full review
Fishyd12, Middlesbrough, United Kingdom 13/02/2018 Couples February 2018
So very Close to being brilliant
Room quality brilliant!
Food choice and quality brilliant!
Cleanliness of hotel brilliant!
Animation team attitude and efforts brilliant!
Value for money... >> Read full review
Patgoodall, 09/02/2018 Friends getaway January 2018
Have just returned to the UK after spending two weeks at this Hotel .
Although the Staff were excellent and hotel spotless it was spoilt by the fact there was no indoor Bar , we literally had nowhere... >> Read full review
Mike H, 09/02/2018 Couples January 2018
Good but, no cigar
After staying at Rui Buena Vista on Tenerife for the same two weeks ( 23rd Jan to 8th Feb) in the previous two years, and being totally satisfied, we decided we needed a change. Therefore we chose... >> Read full review
David W, Stoke-on-Trent, England, United Kingdom 09/02/2018 Couples February 2018
Not Quite Got It Right
My wife and myself have just returned from this Hotel having stayed there for 10 nights. There weather during our stay was quite mixed and probably the worst we have experienced in the Canaries in... >> Read full review
GlasgowJack, glasgow 06/02/2018 Couples January 2018
Fantastic hotel and disability friendly..
My husband and I arrived on 15th January for 14 nights and I can honestly say I could have stayed another 14 nights because it was that enjoyable.
I phoned the week before we arrived to request a... >> Read full review
Dozeyblonde, Northumberland, United Kingdom 06/02/2018 Couples January 2018
Recently returned from this Hotel. Amazing. This is the best hotel we have stayed at in Playa Del Ingles. All of the staff at the hotel are so cheerful, obliging and courteous. The hotel is... >> Read full review
Douglas H, Plymouth, United Kingdom 04/02/2018 November 2017
Spotless hotel,staff whose intention is to ensure a great holiday. This is certainly a “return to” hotel. The location is so convenient for beach and town. Entertainment staff give it their all, and... >> Read full review
Naman J, 03/02/2018 Family January 2018
Perfect place for a holiday with kids!
We stayed here for 8 days and didn’t get bored. There were enough activities to keep people of all ages busy. We had rented a car for the entire duration, however, hardly drove around. Kids didn’t... >> Read full review
907alexandrah, Kent, United Kingdom 02/02/2018 January 2018
Hotel was one of the best we have ever stayed in, was very clean, staff were very friendly, food was great and so many extras you can take advantage off. no chance of randoms coming into resort as... >> Read full review
ManchesterIan81, Manchester 29/01/2018 Couples January 2018
Nice hotel, slow check-in, good food
4 night couples stay in Jan 2018. Having emailed the hotel twice prior to our arrival (as it was my birthday) to ask if there was 'anything they could do' or any nicer rooms available, we arrived... >> Read full review
551jane, St Helens, United Kingdom 29/01/2018 January 2018
On arriving at the hotel, the check in was swift, our bags were then taken to our room. On entering the room it smelt fresh and was extremely clean, the only thing the room lacked was tea making... >> Read full review
N8225Y, Shrewsbury, United Kingdom 28/01/2018 Family December 2017
Visited with family b4 Christmas 2017
Nice and friendly staff
Clean spacious family room
Beds a bit hard but they did add a topper upon request which helped a bit
Food pretty good
Entertainment poor... >> Read full review
Diane W, 28/01/2018 Couples December 2017
5* beautiful hotel
24 hour all inclusive. Beautiful & clean hotel. Near to shops, bars & restaurants. Lots of Irish bars to have a good night in.
Hotel was relaxing for couples but also had lots of fun games for... >> Read full review
Susanne O, Blanchardstown, Ireland 27/01/2018 Couples January 2018
We stayed at the Riu Papayas from the 4th to the 11th of January 2018.Check in was quick no problems reception staff very friendly.We had our room on the 7th floor it was a decent size , spotlessly... >> Read full review
Brian M, 23/01/2018 Couples January 2018
Just got back from a week’s stay at this fabulous hotel.
We have stayed at a few Riu Hotels and have always been happy with our experiences and this time was no exception.
The hotel was refurbished... >> Read full review
Peter A, Darwen, United Kingdom 23/01/2018 Couples January 2018
This hotel has the most amazing staff and management you could wish for , Big thanks to all the bar staff , Animation team worked very hard putting on excellent shows for all , big smiles all day... >> Read full review
Natalie B, 23/01/2018 Family January 2018
Mainly positives, some negatives!
We've just got back from a week's holiday with our almost 2 year old.
-The hotel is extremely clean and well kept, rooms are cleaned daily.
-Large spacious rooms, lovely spacious walk... >> Read full review
Pamela J, 22/01/2018 Couples January 2018
Just returned from a week in Riu Papayas. Thoroughly enjoyed the hotel which was spotlessly clean and comfortable. The food was excellent with lots of choice and freshly prepared. Loved the Asian... >> Read full review
Elaine S, Grimsby, United Kingdom 22/01/2018 Couples October 2017
Check in was dealt with very quickly. We were moved to this hotel after booking one which was being refurbished but not finished. However we were happy with the Papayas. The room was clean, the... >> Read full review
Heli T, Vantaa, Southern Finland, Finland 22/01/2018 Family January 2018
Good hotel with good service. Good size family room with daily housekeeping. Food was good and nice variety. General cleanliness good. Only thing we were missing was more activities for kids like... >> Read full review
1962Ria1962, Sheffield, United Kingdom 18/01/2018 Couples January 2018
Too noisy late at night
I am not usually one for complaining or writing reviews although I do read and take some notice of reviews but thought my review maybe useful to some other guests who will be visiting here after me... >> Read full review
candy t, 13/01/2018 Family December 2017
Not a bad hotel but certainly not great value for money
We stayed at the riu papayas over the Christmas period for 10 days, 2 adults and 2 teenage children. Never stayed in a riu before and expectations were quite high judging by some reviews.
We arrived... >> Read full review
malmoEastYorks, east yorks 12/01/2018 Couples December 2017
Worst hotel to visit in the winter months
Don’t go in the winter months, all bars and entertainment are outside, so you get very cold or very wet if it rains. There is no comfort or relaxation any were inside the hotel. It has been designed... >> Read full review
hgmck, Ayr, United Kingdom 12/01/2018 Family January 2018
Excellent staff and brilliant hotel chain
Hi I’m writing this from U.K. but as a Riu member and senior advisor.my son and daughter in law and my 2 grandchildren arrived at this hotel yesterday .i sent an email to ask for an upgrade and it... >> Read full review
Vitamiini, Finland 09/01/2018 Couples December 2017
Paradise for smokers
Stayed two weeks in a garden room. Left the hotel with some mixed feelings.
- Good sized, clean rooms.
- Good food, lots of variety.
- Service mostly friendly.
- Nice, large pool area... >> Read full review
r0b25, Cwmbran, United Kingdom 05/01/2018 Couples December 2017
Not a good place in winter
All bars entertainment outside so very cold only inside places are reception or your Room.Very strict in coming back into hotel you must show your band feels like staying in a prison I have been... >> Read full review
keith p, 04/01/2018 Couples December 2017
Style over function
The hotel maintains the typical high standards of other Riu hotels we have stayed at in terms of food,drinks,cleanliness, service etc.
However the design of the hotel has a major flaw. There is a... >> Read full review
Excel101, uk 30/12/2017 Family August 2017
Nice place to stay
Large family rooms. Relatively clean. Great food. Only let down being it's located in a grubby area. The shops etc surrounding the hotel are not up to much. Free shuttle to the beach is a nice touch... >> Read full review
beverly t, 28/12/2017 Family December 2017
We ended up at this hotel by default but we ended up having a fantastic holiday. The rooms,service,food and entertainment were all excellent. The only thing I can think of to change would be an... >> Read full review
350eileen, Spalding, United Kingdom 25/12/2017 Couples December 2017
everything outside .very disappointing
i dont usually comment too harshly but if you`re looking for comfort in the evenings dont bother with this hotel .all entertainment--as such---is outside .smoking is a bother even in no smoking areas... >> Read full review
jillyanna, Bournemouth, United Kingdom 23/12/2017 Couples December 2017
No inside bars or entertainment areas
We were very disappointed with this hotel as when we booked,we didn't realise you had to sit outside to watch any entertainment or to even have a drink. Both bar areas are outside & although we were... >> Read full review
Cazzi65, Leeds, United Kingdom 22/12/2017 Couples November 2017
A bit of Winter Sun
An all inclusive hotel which is all pretty much centred around in the centre of the hotel but outdoors. We were fortunate as the weather was great, rained once. When it does rain options are... >> Read full review
Andy H, 22/12/2017 Couples October 2017
Not an inch of wasted space
Location - The hotel is very good, but the location is a bit far from the beach. There is no space wasted here, and there appear to be too many people crammed into too small an area.
Rooms... >> Read full review
Ruth P, Scunthorpe, United Kingdom 18/12/2017 Couples December 2017
AWESOME but ONE Issue
Had a fantastic 10 day all inclusive honeymoon in Dec 2017.
The food was lovely and the staff could not have been more helpful.
Rooms were of a very high standard and wifi was available... >> Read full review
jane b, Lincoln, United Kingdom 13/12/2017 Couples December 2017
Just one problem
As others have said, cleanest hotel I’ve ever stayed in, staff friendly, good food, but what most people who are staying here at the moment didn’t realise is that there are 2 bars, both are open air... >> Read full review
dawnellis1234, York, United Kingdom 10/12/2017 Couples December 2017
Lovely chilled out holiday
We have just returned from a one week holiday in this hotel, nothing was too much trouble for the staff and were all very attentive. Food was very good with plenty of choice, and the cleanliness... >> Read full review
Lovetotravel2825, England, United Kingdom 04/12/2017 Family September 2017
Wonderful holiday for someone with reduced mobility
My review may not be helpful for some as my reviews tend to center around how stress free the hotel is to stay at as a disabled person who requires a wheelchair to get around. When researching this... >> Read full review
Bill D, Uckfield, United Kingdom 04/12/2017 Friends getaway November 2017
10 days in November as a winter break. Rooms in this refurbished hotel are stylish and tastefully decorated. The beds are very comfortable, with spare blankets available if needed. Our bathroom had... >> Read full review
chrissydCardiff, Porthcawl, United Kingdom 04/12/2017 Couples November 2017
Just returned from a lovely weeks holiday at this hotel. Staff very friendly, nothing too much trouble for them. Hotel is spotlessly clean & our cleaner was fantastic, such a lovely friendly lady... >> Read full review
Hilda M, 01/12/2017 Family November 2017
We are hear just now for 2 weeks and it is fabulous the food 5star the staff 5star rooms 5star having a fantastic time don’t know what all the gripes are about , the sun beds not a problem the... >> Read full review
Sue B, Salisbury, United Kingdom 26/11/2017 Couples June 2017
We stayed here at the end of June and had a very enjoyable week. The hotel was very clean and modern and although our room wasn't huge, it was very comfortable and overlooked the swimming pool. We... >> Read full review
talulah009, London, United Kingdom 21/11/2017 Family November 2017
Sort out the towels on the sun beds !!
Lovely hotel, staff very friendly and helpful, hotel rooms, pool area and dining area very clean, food was great even in really busy times. What spoils it was the inability of the management of the... >> Read full review
dude_inscotland, Glasgow, United Kingdom 21/11/2017 December 2016
we stayed here 2 weeks in oct 16 and everything was so good 24 hour all incusive
room was quite big and cleaned daily walk in shower also spacious enough to move around in
the room was on the... >> Read full review
mattakent81, Birmingham, United Kingdom 20/11/2017 Couples November 2017
We stayed for a week here. The hotel was lovely. Very clean and the food is good, it’s not excellent but we found something nice to eat every day and where never hungry. If I went again I would try... >> Read full review
kathjohnruth, Withernsea, United Kingdom 17/11/2017 Family November 2017
Beware of some reviews!!
We have just returned from a 7 day stay at this hotel and on reading a recent comment, I wonder if we were actually referring to the same place! We found all staff to be pleasant, courteous and... >> Read full review
krussell993, Maidstone, United Kingdom 14/11/2017 Couples November 2017
RIU Papayas Gran Canaria
Just returned from hols with my wife having been recommended this location and hotel by TUI travel agent.
Rated 4* and spot on.
From reception, entertainment, restaurant, cleaning and Tui rep... >> Read full review
Martin758, Poulton Le Fylde, United Kingdom 12/11/2017 Family November 2017
Lovely resort... rude staff
Stayed here a week... Lovely setting and facilities.. however, everything was spoiled by poor customer service. Don't expect a hello or a smile from any of their staff... exception teo our room maid... >> Read full review
smithfamily00, Canterbury, United Kingdom 12/11/2017 Family October 2017
Amazing hotel, I have never felt so well looked after!
We (2 adults and a teenager) have just come back from a 10 night stay at Rui Papayas. The hotel is beautiful and the cleanest hotel I have ever stayed in. The rooms are really nice and the beds and... >> Read full review
stroler551a, Peterborough, United Kingdom 11/11/2017 Couples November 2017
I am very happy we chose this hotel for our last minute all inclusive holiday, Being a Club Riu it had a lot of activities on site, mainly provided by the animation team. During the day there is... >> Read full review