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Apartamentos The Koala Garden

GEMINIS 2 See in the map
Rating 3 941 Comments
TripAdvisor Travelers Rating

Description

En Apartamentos THe Koala Garden Suites gozarás de tus vacaciones de descanso y ocio familiar en Maspalomas, un destino de sol cálido y playa de arena rubia. Con el campo de golf de Maspalomasrodeado de esbeltas palmeras canarias como telón de fondo, el complejo de tres estrellas ofrece comodidad y servicio en un entorno acogedor y familiar.En Apartamentos THe Koala Garden Suites disfrutarás de confortables y luminosos apartamentos equipados que gozan de terraza o balcón. Así mismo, el complejo dispone de dos piscinas para adultos y dos para niños, billar y tenis de mesa.Sin lugar a dudas, la ubicación estratégica de Apartamentos THe Koala Garden Suites es un elemento clave para completar tus vacaciones en la isla. El complejo se localiza próximo a centros comerciales, un parque de atracciones, mercado local y zonas de esparcimiento. Además, el sur de Gran Canaria ofrece paisajes tan espectaculares como las impresionantes Dunas de Maspalomas o la kilométrica Playa del Inglés. Déjate abrazar por este entorno único... disfrutarás de una experiencia en la que el descanso, la diversión y tú son los verdaderos protagonistas.

Equipment

  • - City centre: Distancia (en metros): 2100
  • - Golf course: Distancia (en metros): 1500
  • - Bus/Train station: Distancia (en metros): 75
  • - Nearest Bus / Metro Stop: Distancia (en metros): 55000
  • - Beach: Distancia (en metros): 3500
  • - Sun loungers: Si
  • - Parasols: Si
  • - Garden: Si
  • - Terrace: Si
  • - Wired Internet: Pago del servicio directamente en el lugar: No
  • - Hotel safe: Si
  • - Multilingual staff: Si
  • - Wi-fi: Pago del servicio directamente en el lugar: Si *
  • - Electric kettle: Si
  • - NO Large pets allowed (over 5 kg): Pago del servicio directamente en el lugar: No
  • - NO Small pets allowed (under 5 kg): Pago del servicio directamente en el lugar: No
  • - NO Garage: Pago del servicio directamente en el lugar: No
  • - NO Car park: Pago del servicio directamente en el lugar: No
  • - Swimming Pool: Si
  • - 24-hour reception: Si
  • - Bathroom: Si
  • - Shower: Si
  • - Vacation condo or apartment: Si
  • - Sport hotels: Si
  • - Family hotels: Si
  • - Internet: Si
  • - Adapted for disabled: Si
  • - Restaurant: Si
  • - Spa: Si
  • - Parking: Si
  • - TV: Si
  • - Gym: Si
  • - Air conditioned: Si
  • - Heating: Si
  • - Apartments: 49
  • - Studios: 20
  • - Year of construction: 1984
  • - Year of most recent renovation: 2017
  • - Total number of rooms: 161
  • - MasterCard: Si
  • - Visa: Si
  • - 1: 1 , Distancia (en metros): 200
  • - 2: 2 , Distancia (en metros): 1500
  • - 3: 3 , Distancia (en metros): 3500
  • - 4: 4 , Distancia (en metros): 55000
  • - 5: 5 , Distancia (en metros): 40000
  • - Bathroom: Si
  • - Kitchenette: Si
  • - Kitchen utensils, plates & cups: Si
  • - Kitchen: Si
  • - Fridge: Si
  • - Microwave: Si
  • - Tea and coffee making facilities: Si
  • - Shower: Si
  • - Balcony: Si
  • - Terrace: Si
  • - Wi-fi: Pago del servicio directamente en el lugar: No
  • - Bathtub: Si
  • - TV: Si
  • - Table tennis: Si
  • - Billiards: Si

* Pay the service directly to the establishment.


At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com

Map

TripAdvisor Ratings

TripAdvisor Ratings 3
Based on 941 reviews
Cleanliness 3,5 Cleanliness
Location 3 Location
Rooms 3,5 Rooms
Service 3,5 Service
Sleep Quality 3,5 Sleep Quality
Value 3,5 Value
,
15/10/2019
TripAdvisor Ratings 5
Family October 2019

Absolutely outstanding customer service.

I can not express enough on service in every capacity. The customer service manager called Steve absolutely bent over backwards to our stay outstandingly comftable always there with his lovely smile...
>> Read full review

,
15/10/2019
TripAdvisor Ratings 5
October 2019

Quiet lovely time at excellent apartments

We came to Koala Gardens because we wanted quiet, sunshine and a nice apartment not too far away from Playa de Ingles promenade, and that is exactly what we got. This is a place for families and...
>> Read full review

, essex
24/09/2019
TripAdvisor Ratings 5
Friends getaway September 2019

Lovely hotel.

The hotel is quite spread out into parts & each part has it's own little pool. You need to catch the bus for everywhere really as there is not much around. Rooms are lovely & spacious & free safes...
>> Read full review

,
20/09/2019
TripAdvisor Ratings 3
Couples September 2019

Nice hotel

First time in this hotel and first time in maspalomas! The hotel is clean and quite pretty! The food is buffet style, i personally loved the breakfast. Lunch and dinner was a hit or a miss but always...
>> Read full review

, Romford, United Kingdom
14/09/2019
TripAdvisor Ratings 5
Couples September 2019

The perfect Honeymoon

If Carlsberg did holidays they probably wouldn’t choose this hotel but in my opinion they should reconsider! Have just spent 7 nights at this amazing place, as always read some reviews of the place...
>> Read full review

, Kent, United Kingdom
05/09/2019
TripAdvisor Ratings 4
Family August 2019

Great hotel

Lovely hotel. Lovely location, minutes away from the beach and the lively areas. Walking distance to the market. Great pools - however these are very deep for the kids which I do think should be...
>> Read full review

,
02/09/2019
TripAdvisor Ratings 4
Family August 2019

P

We stayed here at the beginning of October as a family of 4 and I have to say we really really enjoyed it. Yes it isn't a 4 star I don't think as the entertainment was minimal and just about 3...
>> Read full review

,
23/08/2019
TripAdvisor Ratings 4
Couples February 2019

Good rooms, international cooking

Not close to centre but good place to stay some days. Rooms are big and with good qualities. Cooking is international and not all il so good. Swimming pool and garden available. Good reception and...
>> Read full review

,
18/08/2019
TripAdvisor Ratings 2
Family August 2019

Never a 4 star

Who on earth scored this a 4 star was clearly here on a staged day. We are a family 2 adults + 3) booking two rooms a superior and a double. I emailed prior asking for rooms close by, didn’t happen...
>> Read full review

, Ottershaw, United Kingdom
16/08/2019
TripAdvisor Ratings 3
Family August 2019

Satisfactory

Overall the facilities are good, it is clean, rooms are spacious and the beds comfortable. My only disappointment is the food always plenty of salad but rarely any cold meat to go with it. If there...
>> Read full review

, Greater Manchester, United Kingdom
16/08/2019
TripAdvisor Ratings 3
July 2019

Disappointed

I picked these apartments with the understanding they were all refurbished, they look lovely on the website unfortunately the one I stayed in was ok! The bathroom was very large but the bath had...
>> Read full review

, Shrewsbury, United Kingdom
06/08/2019
TripAdvisor Ratings 5
Family July 2019

Large family holiday

11 in our party. Before we left some reviews suggested to ask for zone 2. I would highly recommend this. The rooms either superior or double were spot on. Staff fantastic and always willing to...
>> Read full review

,
06/08/2019
TripAdvisor Ratings 5
Couples June 2019

Happy holidays

Absolutely loved this hotel and the staff. Food was tasty and varied, staff couldn't do enough for you especially the entertainment staff. Lots to do to keep entertained. Will definitely be going...
>> Read full review

,
02/07/2019
TripAdvisor Ratings 5
Family July 2019

The koala gardens amazing

Reall dont k ow where to begin. From the moment we arrived it was and looked magical. To the cleanliness of the pools.the management with any little issues.The food. And most of all the day/night...
>> Read full review

, Grimsby, United Kingdom
30/06/2019
TripAdvisor Ratings 3
Couples November 2018

Walking shoes needed

Accommodation wise this is more than adequate. We had an apartment which was nice and a lovely balcony view. The only down side to it was the walk to get to the main building for food and the main...
>> Read full review

,
12/06/2019
TripAdvisor Ratings 4
Couples June 2019

Good for money, pleasant and quiet.

We travelled to this hotel as a couple in June 2019 and overall had a lovely holiday at this hotel/apartments. Self catering: The self catering facilities were fine for us as all we made was...
>> Read full review

,
05/06/2019
TripAdvisor Ratings 2
May 2019

2nd Class Holiday Maker !

Visited this island many times over the years ,from very cheap to 5 star accomadation , if you go to this resort and decide to go Self Catering you will be a 2nd class holiday maker to the management...
>> Read full review

,
02/06/2019
TripAdvisor Ratings 3
Family May 2019

Good for the money

Alright hotel,food wasn’t greatest more like survival food there was two single beds pushed together rather then one double one you could slip Down the middle easily. It can’t host more than three...
>> Read full review

,
21/05/2019
TripAdvisor Ratings 1
Friends getaway May 2019

Bug-A-Boo

Nice place but: Checked in. Got No tour. Only seeing amenities now Card NEVER worked on the front gate of zone 4 (Annoying having to wait for someone to leave to get in) (Even MORE irritating when...
>> Read full review

,
07/05/2019
TripAdvisor Ratings 5
Couples May 2019

Brilliant

Just love this place, second visit & it was even better than before. Nice touch of a bottle of eone and a typed letter gor my birthday. The food is amazing, the staff are lovely and friendly. Rooms...
>> Read full review

, Glasgow, United Kingdom
15/04/2019
TripAdvisor Ratings 4
November 2018

A peaceful location

A quiet & relaxing holiday. We were in zone 1 which was very peaceful. The Hotel is a bit remote from the biz of Maspalomas but only five minutes from the market. The hotel runs a free bus to...
>> Read full review

, Halesowen, United Kingdom
15/04/2019
TripAdvisor Ratings 5
Couples April 2019

Short break

The apartments have a heated pool. It’s a short walk to main entrance. Free shuttle to the lighthouse beach which is clean and quiet A taxi will cost max 4.20 euros The rooms are spacious and...
>> Read full review

, London, United Kingdom
13/04/2019
TripAdvisor Ratings 4
Couples September 2018

Great holiday

Never been to gran canaria before me my husband brother and sister in law went to koala appartments was really impressed with apartments staff food entertainment location really lovely relaxing...
>> Read full review

, Liverpool, United Kingdom
08/04/2019
TripAdvisor Ratings 3
Couples April 2019

Good for kids. Otherwise, don't bother.

Just got back from a 4 night stay - happy that it was no longer. The food was average to poor - they have poor quality wine on tap which says it all. Not all the pools are heated and those that are...
>> Read full review

, Glasgow, United Kingdom
02/04/2019
TripAdvisor Ratings 4
Friends getaway March 2019

Self catering week with friends

Overall very happy with the accommodation & pool area for the week however we were disappointed with the service received having reported on 2 occasions there was no kettle in the apartment. It had...
>> Read full review

, Cavan, Ireland
28/03/2019
TripAdvisor Ratings 5
Family March 2019

Excellent! They could not do enough for us!

My mum and myself stayed for 8 nights. Before we arrived I informed hotel I want a room in zone 2 near all amenities and the ground floor. We got one of the best locations for the sun and greeted...
>> Read full review

, manchester
22/03/2019
TripAdvisor Ratings 4
March 2019

The Good / The Bad and the Truth

The Good, Just got back from here today and don't normally write reviews but felt it was necessary. The hotel complex itself is fantastic, very clean great pool areas and although we was in one of...
>> Read full review

,
22/03/2019
TripAdvisor Ratings 1
Couples March 2019

Give it a miss

Where to start check in swift and thorough place itself nice overall that’s about it. Food at tea time is horrendous lived most nights on cheese and crackers or taxied into next resorts to eat out...
>> Read full review

,
17/03/2019
TripAdvisor Ratings 5
March 2019

Lovely stay

Read all the reviews about this hotel before we booked and have to agree that this place is lovely. Small and compact but never the less perfect for myself and my husband who just wanted to relax...
>> Read full review

, Hawick, United Kingdom
07/03/2019
TripAdvisor Ratings 4
Family January 2019

holiday escape

Lovely Apartment but as self catering felt not part of Hotel. Not able to purchase single meal at Hotel Restaurant. You had to buy voucher for full day of all inclusive. Lots of nice restuarants...
>> Read full review

,
07/03/2019
TripAdvisor Ratings 4
Family February 2019

Perfect hotel!

We really enjoyed our stay in Koala (again, even more than last time)! +football (floor), table games for kids +newly renovated +very friendly staff, subgovernanta and lifeguards. +heated...
>> Read full review

, Bracknell
03/03/2019
TripAdvisor Ratings 4
Couples February 2019

Lovely complex, bit isolated

We found this a bit mixed in what we were looking for. On the plus side, the room was spacious, clean and adequately furnished. The complex is divided into 5 zones, we were in zone 5 which is...
>> Read full review

,
23/02/2019
TripAdvisor Ratings 3
Family October 2018

Average

Stayed here for a week with my 8 year old boy. It ticked all the boxes for us as it was quiet with a few pools. The food was ok. The staff had no issues helping you out if needed. Strictly no...
>> Read full review

, Royal Tunbridge Wells, United Kingdom
22/02/2019
TripAdvisor Ratings 3
Couples February 2019

Mixed views!!

We have just returned from a week at this complex. We chose to self cater as we like to visit different areas of the islands and enjoy trying different places to eat out. The self catering facilities...
>> Read full review

, Edinburgh, United Kingdom
17/02/2019
TripAdvisor Ratings 5
Family February 2019

Koala gardens

Just been for a weeks holiday to gran canaria we stayed at the apartments koala gardens. Absolutely amazing place to stay very clean,quiet,friendly staff,amazing food beautiful place.😊😊 nice...
>> Read full review

, Shepshed, United Kingdom
30/01/2019
TripAdvisor Ratings 3
December 2018

basic but clean

Room a good size, very clean but very dated. Signal on the TV very poor and made it unwatchable. Pool was freezing, not heated like the pools across the road in the hotel grounds. The astro turf...
>> Read full review

, Norwich, United Kingdom
29/01/2019
TripAdvisor Ratings 5
Couples January 2019

Lovely apartment & friendly staff.

We went with Jet2 who we highly recommend, was great to have online check in at hotel & leave cases, likewise left cases at Stansted the night before we left. Very good apartment, large very comfy...
>> Read full review

,
24/01/2019
TripAdvisor Ratings 5
Couples January 2019

Worth it!

I was hesitant to book when the price of the cheaper hotels at Playa De Ingles by the beach were not much less. I thought maybe you get the all inclusive but there is a catch or the hotel isn't...
>> Read full review

, Durham, United Kingdom
20/01/2019
TripAdvisor Ratings 3
Couples January 2019

Short break

Adequate size apartment for couples. Very well maintained grounds and clean rooms. Large bathroom with plenty of hot water and clean towels. Take some extra hangers if staying for a week or more...
>> Read full review

, St Austell, United Kingdom
16/01/2019
TripAdvisor Ratings 2
Family December 2018

A family Christmas break

We stayed here over Christmas. The kids was really looking forward to it. We decided to stay in apartments but had no idea that if we stayed in apartments we was unable to use hotel facilities or...
>> Read full review

, Manchester
12/01/2019
TripAdvisor Ratings 5
Family December 2018

Great family holiday Lovely place

We stayed here over the new year nice place for a family holiday the food is good with plenty of choice The rooms and the grounds are kept clean they have snacks all day and a ice cream cart you can...
>> Read full review

,
07/01/2019
TripAdvisor Ratings 5
Family January 2019

Fantastic stay

Arrived on the 2nd Jan for a 8nights stay. Fabulous ground floor room over looking the pool. There is 4 pools to choose from. The hotel is kept beautiful, there is a waiter named Pedro in the...
>> Read full review

, england
27/12/2018
TripAdvisor Ratings 4
Family October 2018

FREEZING COLD POOLS

We stayed here for a week end of October with our 3 year old granddaughter. Overall the hotel was fine. The food was good & each zone had its own hot & cold drinks machine which was very handy...
>> Read full review

, Bolton, United Kingdom
10/12/2018
TripAdvisor Ratings 5
Couples December 2018

Apartment and area

Just back after 6nights Great 1bedroom apartment with everything we needed.domestic came every day apart from thurs and sun.room and grounds were clean.plenty of sun loungers round the pool.we even...
>> Read full review

, Dronfield
07/12/2018
TripAdvisor Ratings 4
October 2018

Absolutely brilliant all round

It is better not to blabber too much about how good this place is , and say it in one word: brilliant, with regard to accommodation, food quality, facilities and drinks etc. Why I'm then giving it...
>> Read full review

, Sunderland, United Kingdom
05/12/2018
TripAdvisor Ratings 4
Couples November 2018

Relaxing time

Just back from a first time visit here. We were taken aback when the coach driver announced our destination as the reception area seemed to be quite sparse initially. The staff were friendly enough...
>> Read full review

, Hastings, England, United Kingdom
05/12/2018
TripAdvisor Ratings 2
Family November 2018

Oh Dear, Koala Gardens

Big dissapoinrment. Unheated pools, cold, bland repetitious food. Lack of entertainment. No comfortable bar area. Woken every morning at 6.30 by noisy cleaners . On the plus side, garden room was...
>> Read full review

,
03/12/2018
TripAdvisor Ratings 5
Family December 2018

Top place for holiday

This is second year we have come here me and my family love it here rooms are clean and had no issues ower room was close to pool and the bar my son loves the kids pool and the splash area all the...
>> Read full review

, Glasgow, United Kingdom
27/11/2018
TripAdvisor Ratings 3
Family November 2018

Family winter sun break

Just back after a week at the apartments along with my wife and 4 year old daughter.Our room was not exactly as was shown on the website, but was clean enough and spacious enough. Any problems we had...
>> Read full review

,
22/11/2018
TripAdvisor Ratings 3
Friends getaway November 2018

disappointing and basic,

very disappointing , the room needs re-designed, the lounge was small and the tv on the desk was close to the patio door so you bang on it it each time you got onto balcony. the kitchen are was...
>> Read full review

,
19/11/2018
TripAdvisor Ratings 4
Family November 2018

Great holiday appartments

After a lot of searching for a place for a family holiday we decided on the Koala Gardens. A lot of the reviews go on about how bad the food is etc etc, but I'm not 1 to be swayed by these reviews as...
>> Read full review

, Perth, United Kingdom
04/11/2018
TripAdvisor Ratings 5
October 2018

brilliant break

I will start with the good points. First of all the staff are keeping the hotel at a higher level than the hotel itself. All staff from cleaners chefs and ground care are first class and very polite...
>> Read full review

, South Shields, United Kingdom
29/10/2018
TripAdvisor Ratings 4
Couples October 2018

Cheap week away

Went to this hotel for a short break and I just want say how well impressed I was. Kept so clean at all times of day. False grass been laid everywhere but walk ways great underfoot and for kids. The...
>> Read full review

,
11/10/2018
TripAdvisor Ratings 5
Couples October 2018

Fantastic

just had two weeks at the Koala Gardens fantastic food on all way through the day no queues at the bar brilliant rooms fantastic atmosphere and the entertainment crew are second to none this really...
>> Read full review

,
09/10/2018
TripAdvisor Ratings 2
Family September 2018

Pack your kitchen

The apartments are no where near the hotel we were given poor directions and it took us 10 min to find our apartment,When we got into our apartment there was 1 pot we did try to fry bacon even with...
>> Read full review

, Kingston-upon-Hull, United Kingdom
08/10/2018
TripAdvisor Ratings 5
November 2017

Fantastic stay

Am here now and the traveller below must be in a diffrent hotel as we have not seen an rowdy english people getting trashed drunk on the beer wines or spirits or even been noisy, The staff go out the...
>> Read full review

,
06/10/2018
TripAdvisor Ratings 1
Family October 2018

Bad

Oh dear I slept one night and then left cost over 3 thousand pounds arrived too a bed full of ants room smelt of smoke and foist the air conditioning was broke and the food well if you enjoy egg...
>> Read full review

, Blackpool, United Kingdom
29/09/2018
TripAdvisor Ratings 5
Family September 2018

Absolutely Fantastic hotel

The hotel its self is absolutely fantastic an array of pools to choose from all surrounded by astro turf. The rooms are extremely spacious. Bathroom has a walk in shower aswell as a bath. The living...
>> Read full review

, Birmingham, United Kingdom
29/09/2018
TripAdvisor Ratings 4
Couples September 2018

Lovely holiday

Rooms are newly refurbished and are kept pointlessly clean. By the hard working staff.the only issue we had with this complex is there isn't enough space to sit for a quiet drink at night.. block 2...
>> Read full review

,
24/09/2018
TripAdvisor Ratings 5
Couples September 2018

Fantasic accomodation

A beautiful place, very clean. Staff are exceptionally friendly and helpful. Food was excellent with a great variety to suit all. Good variety of drinks available all day. Food available from...
>> Read full review

, bedworth ,warks
20/09/2018
TripAdvisor Ratings 4
Family August 2018

Relax

The koala Garden Apartments are great for a relaxing holiday, with the apartments being of a good standard, with lounge area , one bedroom and large bathroom complete with bath and separate shower...
>> Read full review

, Codsall, United Kingdom
15/09/2018
TripAdvisor Ratings 5
Couples September 2018

Outstanding!

A few minor issues with our room when we first arrived but these were swiftly resolved as soon as we reported them. During our stay the food was excellent, great choice at meal times. Drinks freely...
>> Read full review

, Liverpool, United Kingdom
08/09/2018
TripAdvisor Ratings 3
Couples September 2018

Average - nothing special!

What can I say about the Koala Apartments? It’s unfair of me to criticise this hotel as I know there is work underway to update it; however, there is a lot of improvement needed. Myself and my...
>> Read full review

,
26/08/2018
TripAdvisor Ratings 5
Family August 2018

Maria from the animation team

Maria was such a good entertainer she was so friendly and really nice even though she was Spanish she spoke very fluent English and in my opinion she was the best entertainer wouldn’t write anything...
>> Read full review

,
18/08/2018
TripAdvisor Ratings 4
Family August 2018

Modern and great hotel

The hotel is great, we arrived late at night and checked in quickly and given a room in zone one. The room was a superior double which was modern and newly renovated. It was ground floor and gave us...
>> Read full review

, Glasgow, United Kingdom
17/08/2018
TripAdvisor Ratings 5
Family July 2018

Family holiday

Excellent time staying in the hotel where they couldn’t do enough for me and my family,kids loved it so much they didn’t want to leave the hotel,only once we left to go round the corner to wonder...
>> Read full review

, Coventry, United Kingdom
13/08/2018
TripAdvisor Ratings 3
Family June 2018

Not 4*

Let me begin with thanks to the new management team and restaurant staff who are trying to make improvements but will face difficulties with the surrounding area in which the hotel is situated and...
>> Read full review

, Airdrie, United Kingdom
12/08/2018
TripAdvisor Ratings 4
Family January 2018

Good hotel

We stayed here in January for a week. I give it four stars as we had very low expectations - we paid around £700 for a week's all inclusive for a family of four. The room was good although the sofa...
>> Read full review

, Exeter, United Kingdom
11/08/2018
TripAdvisor Ratings 5
Family August 2018

Lovely friendly clean hotel

Just spent 2 weeks here. Lovely staff always friendly and very helpful. Animation team worked hard but not pushy if you didn't want to take part. Rooms clean and very spacious for family of 4. Beds...
>> Read full review

, Hamilton, Scotland
10/08/2018
TripAdvisor Ratings 4
Couples March 2018

Great Hotel!

My husband and I stayed here for one week at the end of March and had a great time. The apartments are a decent size and we had a recently refurbished one with comfortable bed & nice outside balcony...
>> Read full review

,
05/08/2018
TripAdvisor Ratings 4
Family August 2018

Not too bad

I write this review as I sit on the balcony of my room 230. Apologies if this is a little long winded but please read, I think it will help. As always I try and be honest and factual about my stay...
>> Read full review

, Harlow, United Kingdom
05/08/2018
TripAdvisor Ratings 4
Family August 2018

Eat drink and be merry

I travelled with my partner and her 2 children. The rooms were nice, bright, clean and air cond. The food was excellent with a wide range to choose from. The service provided by the staff was great...
>> Read full review

, Huddersfield, United Kingdom
30/07/2018
TripAdvisor Ratings 5
Family July 2018

Loved it!

We stayed in room 249. Cleaned daily, staff lovely especially with my 3 children aged 1,4 and 5. Food was superb with a variety for all. Room was in the perfect place for the youngest to sleep at...
>> Read full review

, Belfast, United Kingdom
28/07/2018
TripAdvisor Ratings 5
Family July 2018

Perfect - Faultless

Cannot fault anything about the apartments, myself and daughter stayed here for 5 nights in July and they were fantastic, cleaned daily to a very high standard, they had a microware, cooker, fridge...
>> Read full review

,
23/07/2018
TripAdvisor Ratings 5
Family July 2018

Absolutely fantastic

We stayed all inclusive 10 nights room 132 12th to 22nd July . I really cannot fault the place. Rooms were cleaned everyday fresh towels and bottles of water daily. We also observed so many grounds...
>> Read full review

, Birmingham, United Kingdom
22/07/2018
TripAdvisor Ratings 5
Couples June 2018

Lovely apartment and friendly staff

Can not fault the apartment we was in a self catering The reception staff was amazing and so helpful When we arrived on the evening we had such a lovely welcome from the management When we got...
>> Read full review

, Athens, Greece
11/07/2018
TripAdvisor Ratings 4
Couples July 2018

Very nice apartments

We stayed for a week the rooms was spacious and clean i would like the floors to be moped better beacause i did had a black feet always. We tried the meal for one night which was really nice and big...
>> Read full review

, Doncaster, United Kingdom
08/07/2018
TripAdvisor Ratings 5
Family June 2018

Great Holiday will be returning soon!

Overall this hotel is one of the best hotels I have ever stayed in. We arrived late last Saturday, the receptionist was extremely friendly and in our room they left us some dinner since we just...
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, South East
03/07/2018
TripAdvisor Ratings 3
Family June 2018

Koala 'faulty' apartments

The hotel has been refurbished, yes. Does it look modern? Yes. Are the rooms nice? Yes. Are the animation lovely? Yes. However the main thing I will say is this is not a clean hotel. The rooms...
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, Skipton, England, United Kingdom
23/06/2018
TripAdvisor Ratings 3
Couples June 2018

Not Good!

We arrived at the hotel / apartments reception late afternoon on 7th June this year. Our holiday was booked on a self catering basis. The reception is lovely and modern, obviously its recently been...
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, Ayr, United Kingdom
18/06/2018
TripAdvisor Ratings 5
March 2018

⭐️⭐️⭐️⭐️⭐️

High standards and service Great fun and beach No issues Fair prices Bus services Taxi service Co op shop Good Manager who was always around the holiday resort day and night Excellent Customer...
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, Cardiff, United Kingdom
18/06/2018
TripAdvisor Ratings 4
Friends getaway November 2017

Re-write of review from November 2017

My original was removed as it was thought to be attached to the wrong hotel - it wasn't! Three night stay on all inclusive. I have never used all inclusive before as i prefer to eat out. I only used...
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, Peterborough, United Kingdom
16/06/2018
TripAdvisor Ratings 3
Couples June 2018

Nice complex

This complex is nice, plenty of pools. The rooms are spacious and ours was cleaned every day with clean towels every day. Staff were very friendly apart from the odd one. A few tweaks needed though...
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,
16/06/2018
TripAdvisor Ratings 5
Couples June 2018

Fantastic All-inclusive Hotel

Just back from a week holiday to Koala Gardens and we were so impressed it has prompted me to write this review. On arrival we were greeted with polite and smiling reception staff who welcomed us to...
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, Johnstone, United Kingdom
14/06/2018
TripAdvisor Ratings 4
Couples June 2018

Nice little complex modern fresh apartments

Just back from a 9 night break at “koala Gardens” and thoroughly enjoyed my time there , rooms are fresh and very clean enjoyed having Netflix on tv, enjoyed the food especially at the pool bar and...
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, Romford
04/06/2018
TripAdvisor Ratings 3
Family May 2018

Suitable for families.

Good rooms, plenty of pools. Food was good quality if a little lacking in suitability and variety for younger kids . Rooms close to main pool/bar area can be noisy due to daytime entertainment and...
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,
29/05/2018
TripAdvisor Ratings 4
Family May 2018

10 day stay

Arrived 12th may with my partner daughter and grandson room clean and very spacious can't fault this place at all although not much for my grandson to do no entertainment on an evening would stay...
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,
21/05/2018
TripAdvisor Ratings 5
Family May 2018

Great holiday

First time at this hotel, was more than happy, rooms spacious clean and tidy. Food plentiful and tasty, snacks in bar area good. Pools and surrounding areas clean and tidy. Staff very helpful and...
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, North Yorkshire, United Kingdom
20/05/2018
TripAdvisor Ratings 4
Family May 2018

Great!

Recently visited the hotel for a week as a family of nine, it’s a great, clean hotel and the staff were lovely. We would of preferred to be in 3 rooms next to each other, but wasn’t that much of a...
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, Chesterfield, United Kingdom
16/05/2018
TripAdvisor Ratings 5
Solo travel May 2018

Excellent place to stay

This holiday was a last minute booking and really pleased with the result for the price I paid I wasn’t expecting much, but it’s better than some 5star hotels I’ve stayed in,,will certainly return...
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,
15/05/2018
TripAdvisor Ratings 5
Friends getaway May 2018

Great Hotel and Great Value for Money

We booked this hotel for a quick get away over Gran Canaria Pride through onthebeach.com - due to the price we paid we weren’t expecting a lot, however the hotel is fantastic. Not only is it clean...
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, Stoke-on-Trent, United Kingdom
15/05/2018
TripAdvisor Ratings 4
Friends getaway May 2018

All good

A week all inclusive break in may was most enjoyable. The apartment was spacious and clean. The all inclusive hours were untill 11 pm and a good selection of food at each sitting each day. In general...
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, Cramlington, United Kingdom
28/04/2018
TripAdvisor Ratings 4
Family April 2018

Easter holiday with daughter and grandson

Ideal hotel for small children. My 7 year old grandson on loved it. He had a great time in the pool and the kids club was ideal. We had a suite and the bedroom was large with good wardrobe...
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, blackpool
27/04/2018
TripAdvisor Ratings 3
Friends getaway April 2018

Koala garden suites

Are these Bungalows or apartments with residents above you if you are on the ground? Is the resort quiet at night or can you hear the club's that are near by? I like the sound of this place but...
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, Perth, United Kingdom
26/04/2018
TripAdvisor Ratings 5
Family March 2018

Great place for older people or with young children

Holiday for myself, daughter and 3 year old granddaughter. Small blocks of apartments which are well fitted out and really clean in all areas. Very safe for small children with a play park and...
>> Read full review

, Harwich, England
22/04/2018
TripAdvisor Ratings 5
Friends getaway April 2018

Excellent Family Resort

On arrival it was a friendly check in. Just a heads up, when looking for your rooms go around the outside of the rooms, not pool side as the numbers are on the front doors, not the patio door side...
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,
21/04/2018
TripAdvisor Ratings 5
Couples April 2018

Great hotel

Hotel is very clean and tidy.best food ever on an all inclusive,staff are very good.been renovated to a good standard.excellent hotel if you have small children,a little bit out the way but you can...
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, Essex
15/04/2018
TripAdvisor Ratings 4
Couples April 2018

Clean and friendly resort

We stayed here for three nights. Our first time in Maspalomas but not Gran Canaria. The apartment was very clean and well maintained. Staff were friendly and helpful. Bed linen was clean and new...
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,
06/04/2018
TripAdvisor Ratings 5
Family April 2018

Fantastic Family Holiday!

1 week holiday with 2 kids (6&8) at Easter. We all loved it. Rooms refurbished and comfortable with air conditioning. Resort all very clean and well maintained. Heated pools were amazing. Food...
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,
02/04/2018
TripAdvisor Ratings 4
Family March 2018

Very good family accommodation

Excellent family resort. The rooms and complex have recently been refurbished and the whole complex looks like new. The food was very good for all inclusive with plenty ot seating areas. The night...
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,
02/04/2018
TripAdvisor Ratings 4
Family March 2018

Very Good value for money,good location

Visited the Koala Gardens suite March this year 2018. The weather was fantastic 28/29 degrees every day. The location is good £5 Euro taxi to central Maspolomas beach or playa de ingles. They do a...
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,
01/04/2018
TripAdvisor Ratings 5
Family March 2018

Excellent hotel that I can't fault.

This hotel is newly refurbished and is to a very good standard. All staff in all roles are very friendly and helpful, there is a good selection of food all day, the entertaiment team are good and the...
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, Hartlepool, United Kingdom
25/03/2018
TripAdvisor Ratings 5
Couples March 2018

A short Holiday to celebrate my husband being in remission from Cancer.

Arriving at Koala Gardens we were greeted by Ricardo who gave us the keys to our apartment and as we went self catering told us the nearest Spar shop was just overr the road. The appartment itself...
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, Huddersfield, England, United Kingdom
25/03/2018
TripAdvisor Ratings 4
Couples March 2018

pgreenh

Lovely little apartments but a bit dated. Nice pool area plenty of sun loungers, free WiFi now here’s the problem if you have kids the WiFi runs at 2mb which is extremely poor but if you have data...
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, Stafford, England, United Kingdom
16/03/2018
TripAdvisor Ratings 5
Family March 2018

Refurbished to a high standard

We had a fantastic time in this refurbished hotel with great facilities . It was very clean , great pools , friendly atmosphere and food was pretty good . We were blessed with perfect weather. The...
>> Read full review

,
13/03/2018
TripAdvisor Ratings 4
Family January 2018

Family Vacation with Kids and In Laws

The Koala Gardens is a good sized resort. Not too big but also not too small. I came here for a vacation with my 10 month old son, husband, and in laws. The resort had a play yard for kids which...
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, Harrogate, United Kingdom
11/03/2018
TripAdvisor Ratings 3
Couples March 2018

Hotel review

If you want a holiday where you do nothing but eat, drink and lie by the pool then this could be for you. The food is good and varied and drinks are included, although the house wine was bof...
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, Nottingham
05/03/2018
TripAdvisor Ratings 3
Couples March 2018

Lovely apartments, The Koala Green

We stayed here at the beginning of March 2018 on an all inclusive basis. This hotel was modern and clean and the food and drinks were of a good standard. This fitted all our expectations for a cheap...
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, Chapel-en-le-Frith, United Kingdom
25/02/2018
TripAdvisor Ratings 5
Family February 2018

Excellent holiday, will be back next year.

Just returned from a great family holiday here. The accaccommodation was brilliant along with the food. Staff were very kind and helpful and the kids ententertainment really was very good. My four...
>> Read full review

, Merseyside, United Kingdom
16/02/2018
TripAdvisor Ratings 3
Friends getaway January 2018

If you want shops and restaurants nearby this is not for you.

My friend and I booked a 4 star hotel in Gran Canaria with Jet 2 but about two months before our holiday Jet 2 told us there was going to be building work outside the hotel so they recommended...
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,
15/02/2018
TripAdvisor Ratings 4
Family December 2017

New year

The hotel was very clean throughout. Staff were very friendly and the food was great.more choices than you could want for. The entertainment wasn’t outstanding but was enjoyable and the New Years...
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, Helensburgh, Australia
14/02/2018
TripAdvisor Ratings 5
Family February 2018

Fantastico !!!

Here at the moment Superb rooms / suites Food Breakfast superb Lunch superb ‘ Snacks superb Beverages superb Evening meal . Haven’t tried as we like to go out in the evening Melanores superb...
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, London, United Kingdom
08/02/2018
TripAdvisor Ratings 4
Couples February 2018

Fantastic value high quality

My friend said there was some average reviews about this hotel. That was why I wrote this. Because romantic couples or families can enjoy this place . Staff are super friendly meals way above...
>> Read full review

, South Shields, United Kingdom
08/02/2018
TripAdvisor Ratings 4
Family January 2018

Great family holiday

Just returned from here a few days ago and thoroughly enjoyed our week at this lovely hotel. The staff were all great and the animation team were brilliant. My 10 year old son enjoyed the kids club...
>> Read full review

, Northampton, United Kingdom
05/02/2018
TripAdvisor Ratings 4
Couples February 2018

Excellent hotel

I have just got back from this hotel and I am very happy a really good room, bathroom with separate shower and bath very comfortable beds satellite TV even managed to get UK TV. Very good quality...
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,
04/02/2018
TripAdvisor Ratings 3
Family January 2018

A few problems in an otherwise adequate three star hotel

You don’t expect perfection when you book a three star hotel. And although the accommodation had a few problems when we checked in (broken bathroom door handle, broken light bulbs) the speed with...
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,
01/02/2018
TripAdvisor Ratings 4
Family February 2018

Great hotel

Just returned from a 3 night family holiday for some winter sun. Ok it rained but that's nature. The hotel appears to have been recently refurbished. Rooms were very clean as were all communal...
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, Motherwell, United Kingdom
30/01/2018
TripAdvisor Ratings 5
Family January 2018

Would return in a heart beat

Spent a long weekend at this hotel/apartments. The staff were lovely and very welcoming. The rooms were spacious and very clean. I slept like a baby, the beds were so comfortable. The food was...
>> Read full review

, Warwick, United Kingdom
28/01/2018
TripAdvisor Ratings 5
Couples January 2018

Great

We have just returned from the Koala Gardens, there was nothing negative I can say. The hotel is clean, rooms are very spacious, food and entertainment great. Plenty of sunbeds to go round, you can...
>> Read full review

, Tampere
24/01/2018
TripAdvisor Ratings 5
Couples January 2018

Perfect holiday

My husband and I spent a week at THe Koala Garden Suites in January, and had an amazing time. We were extremely happy with hotel in every way. The room was really spacious and had its own...
>> Read full review

,
23/01/2018
TripAdvisor Ratings 5
Friends getaway January 2018

Newly refurbished

Great refurbishment of this complex. Rooms well appointed and furnished. Lovely pool area . The astro turf round the pools is a great idea. No more slips on wet tiles. Especially if you have children...
>> Read full review

,
22/01/2018
TripAdvisor Ratings 4
Couples January 2018

Excellent Break

Just returned yesterday from the Koala, I booked this trip as a surprise 30th Birthday break away for my girlfriend. Really happy with it, perfect for a 4 day mini holiday. Staff were Excellent...
>> Read full review

, ri
19/01/2018
TripAdvisor Ratings 4
Couples December 2017

Lovely new year break

I know everyone has different expectations ,and having read some of the reviews we were wary of what we would find . We needn't of worried ,this place is absolutely fine . The food was good ,the...
>> Read full review

, Perth and Kinross, United Kingdom
18/01/2018
TripAdvisor Ratings 3
Couples December 2017

Not so merry xmas

Adult only area of this complex for me was a bit of a let down, you have a pool area but that is all , if you require any refreshments you will have to walk over the road to find a route and cross...
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,
15/01/2018
TripAdvisor Ratings 4
Couples January 2018

Great refurbished accommodation

After several doubts about visiting koala gardens since booking in Aug 2017 and reading pretty negative reviews I had several times wondered whether I should cancel and go somewhere else. I’m glad...
>> Read full review

, Blandford Forum, United Kingdom
15/01/2018
TripAdvisor Ratings 1
Couples January 2018

Awful

Stayed in Canaria for the New Year - booked thru Booking.com - completely ruined a short break - advised that we could arrive early for apartment day before we actually booked - so arrived early then...
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,
05/01/2018
TripAdvisor Ratings 3
Family December 2017

Little disappointed with room

We stayed in The Koala Garden Hotel for 14 nights, The hotel was in good location, but very disappointed with cleaning services, bedding had never been changed, only towels, sometimes forgot to leave...
>> Read full review

, Edinburgh, United Kingdom
03/01/2018
TripAdvisor Ratings 5
Couples December 2017

A very pleasant New Year stay

Two things they did above and beyond any normal hotel that were really thoughtful and added to the pleasure of our stay. On our first night we arrived late and although the dining room was closed...
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,
03/01/2018
TripAdvisor Ratings 4
Friends getaway January 2018

Pretty good

We are in the self catering accommodation of koala gardens. Appartment fine for what we need. Clean and comfortable. A bit out the way but taxi fare seems a standard 5 euros to anywhere for...
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, Runcorn, United Kingdom
02/01/2018
TripAdvisor Ratings 5
Family December 2017

A veryrelaxing stay

My family and I spent a week here 17th to 24th December. We found many things very pleasing. The rooms were very spacious, clean and well equipped, though a kettle would be better for making tea. The...
>> Read full review

, blackpool
01/01/2018
TripAdvisor Ratings 4
Couples November 2017

Nice Complex

2nd visit here, place has improved from last time, you can tell that a lot of money has been spent here on the whole place, food has improved slightly & they must have given their staff better...
>> Read full review

, Castleford, United Kingdom
31/12/2017
TripAdvisor Ratings 4
Family December 2017

Great short break

We have just returned from a short break at koala gardens. We stayed in block 3 and the rooms were newly renovated and well furnished. There is work still on going at the hotel but only minor...
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, blackpool
29/12/2017
TripAdvisor Ratings 3
Family December 2017

Short Break

The apartment are lovely and clean, extremely spacious. There is a spar shop across the way which is expensive. Holiday world about 5 mins away, which is ideal for younger children. Taxi rank...
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,
27/12/2017
TripAdvisor Ratings 4
Couples November 2017

Great find

This hotel was a great little find and far exceeded our expectations. There are some refurbishment works going on just now (certain areas such as the supermarket on sote were closed while we were...
>> Read full review

,
24/12/2017
TripAdvisor Ratings 4
Family December 2017

Great place

Just came back today from spending a week here and we have to say what a fab hotel. Staff were fantastic and the hotel itself was extremely nice and spacious. Not much to do close by however there is...
>> Read full review

, Newcastle upon Tyne, United Kingdom
23/12/2017
TripAdvisor Ratings 5
Family December 2017

king koala gardens

stayed last week 14/12/2018 myself the wife and kids rosie 12years and harry 6years had a great time sunshine food and kids club staff great not to mention the bar and catering staff all fabulous...
>> Read full review

, Blackpool, United Kingdom
21/12/2017
TripAdvisor Ratings 3
Couples December 2017

Average

The apartments are very nice n clean, reception staff were nice and helpful. There was building work going on, it was so noisy we thought we were on a building site, went over the road the other...
>> Read full review

, Cardiff, United Kingdom
21/12/2017
TripAdvisor Ratings 4
Friends getaway November 2017

Lovely staff, great potential, watch the plumbing!

This is the first time that I have booked an all inclusive break! I only did it due to unavailability of rooms in the hotel my friends had booked. I was pleasantly surprised. I only ate in on of my...
>> Read full review

, Runcorn, United Kingdom
20/12/2017
TripAdvisor Ratings 2
Couples December 2017

5 nights to escape rat race of christmas

hotel too remote from any / all amenities 45mins walk to beach (using the underpass) a little intimidating at most times of the day. no shops and in winter months pools too cold to enjoy. wellness...
>> Read full review

, Stirlingshire, United Kingdom
20/12/2017
TripAdvisor Ratings 4
Couples December 2017

enjoyed it overall

emailed reception and asked for an upstairs room with a sunny balcony, when we arrived we were given a lower floor room, asked if it was possible to change, we were given an upstairs room, but no sun...
>> Read full review

,
20/12/2017
TripAdvisor Ratings 5
Family December 2017

A fantastic and welcoming place to stay

Accomodation at Koala gardens was extremely comfortable and very spacious grounds very well looked after ,food excellent, staff very friendly and helpful ,staff very professional and busy always on...
>> Read full review

, Edinburgh, United Kingdom
17/12/2017
TripAdvisor Ratings 5
Family November 2017

well worth going to

well worth going to staff were great and made us feel welcome.food was good .and hotel was very clean.well worth going to .would go back again .the pool was clean .cant say a bad word about this place
>> Read full review

, Paignton, United Kingdom
15/12/2017
TripAdvisor Ratings 2
Couples November 2017

Would never go back - worst holiday experience

Did not eat or drink in this hotel, not completed upon arrival. Very disappointed, one of our party had no bed and had to sleep on the floor, water coming through the ceiling etc etc it was more...
>> Read full review

, Dundee, United Kingdom
13/12/2017
TripAdvisor Ratings 4
December 2017

Winter Holiday

My wife and I have just returned from a 10 day winter holiday at the Koala Garden. The transfer time was only 25 mins. We received a warm hassle free welcome from reception. Our apartment over...
>> Read full review

, Derby, United Kingdom
12/12/2017
TripAdvisor Ratings 3
Family December 2017

good and bad

hi there everyone just got back from the koala gardens 11th dec. firstly the not so good points,swimming pools are not heated they are freezing.The restaurant is no where big enough it only holds...
>> Read full review

, Manchester, United Kingdom
10/12/2017
TripAdvisor Ratings 4
Friends getaway November 2017

Holiday to cran canaria

Hotel lovely staff very good food good rooms very modern and clean towels changed every day not much to do in the area market Wednesday and Saturday brilliant trip to the lighthouse good but other...
>> Read full review

, Cheshire, United Kingdom
10/12/2017
TripAdvisor Ratings 5
December 2017

Fabulous

Stayed here for 5 nights 2nd - 7th December 2017 and all I have to say is that it was fabulous. I believe it has under gone a refurbish of which has been done to a high standard the apartments are...
>> Read full review

, Bournemouth, United Kingdom
06/12/2017
TripAdvisor Ratings 5
Couples December 2017

Great value

Read some mixed reviews before we booked this holiday, but some of our best decisions have been made on a whim , and this is now among them. We hadn't done all inclusive before, and recently...
>> Read full review

, Berkhamsted, United Kingdom
06/12/2017
TripAdvisor Ratings 5
Couples September 2017

Relaxing holiday

Would highly recommend this hotel. Even though it was in the process of refurbishment it caused no Disruption at all. Pool bar was being altered during our stay and we saw the completed inside bar on...
>> Read full review

, Leicestershire, United Kingdom
04/12/2017
TripAdvisor Ratings 5
Couples November 2017

value for money and great place to stay

great apartments in quiet area but only a short bus ride from all main attractions , holiday world (funfair was just a stroll away and a big hit for children. all the staff were very friendly and...
>> Read full review

, Chorley, United Kingdom
01/12/2017
TripAdvisor Ratings 5
Couples November 2017

Short break Thursday to sunday

We arrived late afternoon Thursday on a jet2 package really happy with the room..although would have preferred a hairdryer in the room and a full length mirror,bed comfy room clean and large.Snack...
>> Read full review

, Staffordshire, United Kingdom
29/11/2017
TripAdvisor Ratings 5
Couples November 2017

great place to stay

Just returned from a 10 night stay- place is nearly finished and is of high quality they were just re-furbishing the snack bar whilst we were there. Got to mention the Manageress who constantly...
>> Read full review

,
28/11/2017
TripAdvisor Ratings 5
Solo travel November 2017

Winter pride

Stayed at koala during winter pride, was a bit apprehensive as jet2 had stated there was renovations in progress there was no need to worry. My room had been recently renovated was large and well...
>> Read full review

, Dumfries, United Kingdom
27/11/2017
TripAdvisor Ratings 5
Family November 2017

Fantastic holiday

Just returned yesterday from the koala gardens and I must say what a fantastic place, it has just been refurbished , the rooms were gorgeous and also spotless,free WiFi in your room no having to pay...
>> Read full review

, Bury St. Edmunds, United Kingdom
25/11/2017
TripAdvisor Ratings 4
Couples November 2017

Really enjoyable short break

We stayed for four nights during November 2017. The hotel appears to be nearing the end of a refurbishment and although minor work was taking place during our stay, it was hardly noticeable and not...
>> Read full review

, Gateshead, United Kingdom
24/11/2017
TripAdvisor Ratings 5
Family November 2017

Lovely hotel

Just came back from here yesterday... to be honest I was dreading it after reading reviews but was a good deal so didn't expect too much and what a surprise I got we arrived at around 4pm and was...
>> Read full review

, Shrewsbury, United Kingdom
22/11/2017
TripAdvisor Ratings 5
Family November 2017

Fantastic week in the sun

What a fantastic hotel, the staff, the food, the refurbished accommodation, can't fault anything about this place. The most helpful staff I have come across. Great weather, would definitely return...
>> Read full review

, Chippenham, United Kingdom
21/11/2017
TripAdvisor Ratings 5
Couples November 2017

Great Time

We stayed in November and had a lovely time - staff and food was lovely - room clean and tidy. Only downside - it’s not adults only! Too many screaming kids for my liking. Other than that we loved...
>> Read full review

, Doncaster, United Kingdom
15/11/2017
TripAdvisor Ratings 3
Family November 2017

Cold food

The place itself is lovely however being advertised as a family hotel the children weren't allowed in the pool with inflatable rings, what do most children want to do on holiday..go in the pool! They...
>> Read full review

, Manchester
13/11/2017
TripAdvisor Ratings 5
Couples November 2017

Fabulous 5 day break

Just returned on 11th November after a 5 day stay. Really enjoyed our stay fab weather, apartment and great food and staff. The only issue our apartment did not get any sunshine at all throughout the...
>> Read full review

, Edinburgh, United Kingdom
12/11/2017
TripAdvisor Ratings 5
Family November 2017

Total chill

After the reviews i was a bit apprehensive but was not disappointed. Pros...pool area perfect. Staff amazing. Variety of meals fantastic Room very spacious. Slight negative Due to the refurbishment...
>> Read full review

, getaway
11/11/2017
TripAdvisor Ratings 3
Friends getaway November 2017

Koala Gardens Suite Hotel

Just returned on the 9th November. Was pleasantly surprised after a few worries regarding building work still going on, then no fridge/minibar in rooms until end of November. Anyway the building work...
>> Read full review

, Scotland
11/11/2017
TripAdvisor Ratings 5
Family November 2017

Lovely stay lovely people

Had a really lovely stay lucky to have a refurbished room excellent with bath and shower great staff all excellent from welcome and greeting in restaurant plenty choice at mealtimes could not do more...
>> Read full review

, Berkshire
08/11/2017
TripAdvisor Ratings 3
Couples November 2017

A shade disappointed!

I am currently staying here with my fiancé for nine days, I have just read a review by a Scottish chap that believes the hotel should be higher graded! I completely disagree for just very small...
>> Read full review

, Edinburgh, Indiana
08/11/2017
TripAdvisor Ratings 5
Solo travel October 2017

Koala gardens apartment

I came here on holiday alone and was pleasantly surprised. This resort caters for everyone to younger people, couples , families, individuals like me. There is entertainment if you want it or you can...
>> Read full review

, Glasgow
06/11/2017
TripAdvisor Ratings 4
Couples November 2017

Smashing

Do not read negative reviews. I’m here now with my wife & we can’t find any major fault in this hotel apart from the tattooed classless British ( that’s just the woman) who have criticised on here...
>> Read full review

, Milton Keynes, United Kingdom
03/11/2017
TripAdvisor Ratings 4
Friends getaway October 2017

Lovely hotel

Went for 3 nights with a good friend We were expecting the worst after reading reviews We were pleasantly surprised and had a beautiful room that had been refurbished Only fault no long mirror Room...
>> Read full review

, Bromsgrove, United Kingdom
25/10/2017
TripAdvisor Ratings 4
Couples October 2017

Lovely week

This hotel is really very good , recently refurbished to a high standard all facilities are very good . There are at least 4swimming pools plus kiddy pools . There was only one restaurant open at the...
>> Read full review

, Madrid, Spain
20/10/2017
TripAdvisor Ratings 5
Friends getaway October 2017

Great value for your money

This Hotel was a great surprise, and I could not imagine it would be such a good price quality. Most of the place has been upgraded, although some work is still going on. We had a brand new big...
>> Read full review

, Berkshire, United Kingdom
17/10/2017
TripAdvisor Ratings 5
Couples October 2017

Lovely Weeks Holiday

Just returned from a lovely week away. When we booked, we advised that my partner was recovering from major surgery and had restricted mobility and asked if we could be based near the restaurant and...
>> Read full review

,
16/10/2017
TripAdvisor Ratings 5
Couples October 2017

Great week away

Had a 7 night stay at the koala. The place is so clean and tidy. The staff are really friendly and polite. The food was always fresh and very tasty. The entertainment man is such a nice chap, he...
>> Read full review

, London, United Kingdom
08/10/2017
TripAdvisor Ratings 3
Friends getaway October 2017

Nice little get away

Hi, Just returned from a week trip staying at THe Koala Suites, overall would say stay was nice. This is a 3 star hotel however think once the refurbishment is completed has the potential to be a...
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, Lancashire, United Kingdom
07/10/2017
TripAdvisor Ratings 3
Couples October 2017

Basic

Just got back from a week booked on last minute, we have been here last year so we knew what to expect, the accommodation comprises of bungalows, these are across a few areas, each area having its...
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,
05/10/2017
TripAdvisor Ratings 5
Couples September 2017

just arrived home and want to return already

The holiday was only booked a few days in advance with a big reduction. We had a great stay in the hotel : food was delicious with a lot of choice for each meal, clean swimming pools, very good beds...
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,
04/10/2017
TripAdvisor Ratings 4
Couples September 2017

Great hotel

Just got back from a week hoilday here I was worried about going here as I had read all the reviews!!! I think people just like to moan about anything! Our room was great for us, clean and tidy and...
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, Wareham, United Kingdom
03/10/2017
TripAdvisor Ratings 4
Family September 2017

Lovely clean and reasonable priced

Took my Mum here in Gran Caneria for a week in September for her birthday. The hotel complex is going through renovations at the moment, which did not bother us as was in another zone that had been...
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, London
30/09/2017
TripAdvisor Ratings 4
Couples September 2017

Unbelievable value

Booked through Expedia and managed to get a week all inclusive for £320 each. Our expectations weren't very high but we were pleasantly surprised. The hotel is split into sections and some are...
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, Newcastle upon Tyne
14/09/2017
TripAdvisor Ratings 4
March 2017

Fab

We have just returned from a weeks stay at koala gardens and after reading all the reviews I was not knowing what to expect. On arrival we were met by a very friendly man on reception (Carlos I...
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,
08/08/2017
TripAdvisor Ratings 1
Family August 2017

Shocking!!!

Let me start with the positives, the entertainment team were great, with what little they had to work with they were great with the kids. Very fun bubbly team. The pool was good, cleaned everyday...
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,
21/07/2017
TripAdvisor Ratings 4
Family July 2017

Nice place

After reading the reviews i was really worried. But it just shows people use trip advisor to moan about stuff they cant say at a time of a visit. The welcome on reception was lovely. We had 2 rooms...
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,
12/07/2017
TripAdvisor Ratings 3
Family July 2017

To much to improve

We spent in Koala 7 days, bought all inclusive board. I did not pay a lot and I knew that its 3 star standard so We didnt expect too much but We also have spent holidays in different 3 star hotels...
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,
10/07/2017
TripAdvisor Ratings 4
Family July 2017

great location. friendly staff. clean and tidy

great room, plenty of space for myself and two teenagers. only downside was the sofa bed which was not particularly big. (my daughter 5ft 5 and size 6) Anyone who is slightly bigger would not have a...
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, Perth and Kinross, United Kingdom
27/06/2017
TripAdvisor Ratings 4
Couples June 2017

27th June, 2017

After booking this holiday I read some of the previous reviews and was afraid what we were going to. However, I can honestly say this was a good value 3 star. We arrived late at night and was given...
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, Bolton, England, United Kingdom
25/06/2017
TripAdvisor Ratings 3
Family April 2017

good location

The complex is very clean and has lots of pools to choose from. We stayed in complex 1 which had a small supermarket just metres away from our apartment. there is a pool bar there but it was never...
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, Hertfordshire, United Kingdom
22/06/2017
TripAdvisor Ratings 3
Couples June 2017

Nice break- pros / cons and tips in descripton

I visited this hotel for a week with my boyfriend this month. We booked with on the beach.com, so we were dropped off by coach at reception. On arrival we were quite disappointed as we booked what...
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, Bothwell, United Kingdom
19/06/2017
TripAdvisor Ratings 1
Couples June 2017

NOT A 4 STAR!

Where do I start. Got to reception and was ignored for about ten minutes, we were then given our key and went the journey to find our room. The room it's self was nice but was full of cockroaches...
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,
18/06/2017
TripAdvisor Ratings 5
Couples June 2017

Highly recommend!!!!!

To anyone who has booked to stay here and has read the awful reviews, ignore them. To anyone looking to stay here, I would highly recommend it! When we booked and read the horrendous reviews my...
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, London
17/06/2017
TripAdvisor Ratings 3
Family October 2016

Relaxing holiday

I visited this hotel in October 2016. My overall experience was quite good. This hotel is a large complex of several 2 floors buildings widely spread out in about 5 areas. Every area has an adult and...
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, Middlesbrough, United Kingdom
16/06/2017
TripAdvisor Ratings 2
Family June 2017

Would not recommend this Hotel.

Arrived at Koala Gardens last Thursday evening for a one week stay with my Mum (I am 29 she is 53). On arrival all seemed well until the next morning when we woke up to the building work going on...
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, Merseyside, United Kingdom
26/05/2017
TripAdvisor Ratings 4
Couples May 2017

Enjoyable week

We have just got back from a week at the Koala Gardens, it was a late change to our original booking but this was not a problem. The weather was good, staff really friendly, food good (with smiling...
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,
18/04/2017
TripAdvisor Ratings 1
Couples April 2017

Building work taking place, rusty fridge, cockroaches and weekend only bookings

Returned yesterday, not very happy with accommodation, but plenty of sunshine. We had a one bedroom apartment booked through Thomas cook, to start with could not find the kitchen facilities opened a...
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, Shropshire, United Kingdom
01/04/2017
TripAdvisor Ratings 5
Couples March 2017

Brilliant Value Half-Board Holiday

If you are thinking of staying here, I hope this helps you decide. Reception: On arrival at reception, my heart sank somewhat to say the least. There were about 15 people all in a gaggle trying to...
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, Las Palmas de Gran Canaria, Spain
26/03/2017
TripAdvisor Ratings 3
Solo travel March 2017

Better then most

As I live in Las Palmas I pop down to the south every now and again. Did not expect much but was surprised how clean and bigger then normal the apartment was. It is a big complex with a few...
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,
23/03/2017
TripAdvisor Ratings 3
Family March 2017

Improved as week went on

I love Maspalomas and have visited 7 times over the years. First time at this hotel. Arrived and there was a mix-up with the booking (via Expedia). Hotel thought I was solo when in fact I was with 2...
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, Newcastle upon Tyne, United Kingdom
22/03/2017
TripAdvisor Ratings 4
Couples March 2017

clean and quiet

Koala apartments were clean and quiet which was what we wanted also a walk of about 30 mins to the beach so was perfect for us, a taxi for 5 euros or the free hotel bus, which is all in the...
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, Midlands
02/03/2017
TripAdvisor Ratings 3
Family March 2017

Butlins holiday camp

The apartments are on two stories and are cleaned 5 days of the week. Apart from a couple of cockroaches in the kitchen area and a lack of an oven our accommodation was OK. Reception staff are very...
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,
25/02/2017
TripAdvisor Ratings 4
Friends getaway January 2017

holiday

just got back from koala. had a lovely week the hotel was clean and staff help full reading what some had put was worried about the place but when got there was surprised was so quiet clean. would go...
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,
25/02/2017
TripAdvisor Ratings 4
Couples February 2017

Excellent Value For Money.

This is a hotel comprising of several sectors over a large square area. A lot of walking may be required to get to the restaurant and bar, depending on where you are allocated. The all inclusive...
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, cramlington
20/02/2017
TripAdvisor Ratings 1
Couples February 2017

Don't don't waste your money !!!

This is the worst hotel we have ever stayed in !! And it's only our first night happy we are only here 3 nights wasn't cheap either only allowed 1 drink pps and God help you if you go to pool bar...
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, Greater London, United Kingdom
18/02/2017
TripAdvisor Ratings 3
Family February 2017

Attention to detail matters

We booked two apartments, one for my wife and I and one for two of my lads. The layout of the complex is very good with several pools and nice garden areas. My lads were too old for the kids club but...
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, Valkeakoski, Finland
14/02/2017
TripAdvisor Ratings 4
Friends getaway January 2017

A great week in Gran Canaria

Me and my friend spent about a week in these apartments and I think it was a great fit for us. I was a bit worried at first after reading all the negative reviews but I found there was no reason to...
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, Falkirk District, United Kingdom
08/02/2017
TripAdvisor Ratings 5
Family February 2017

Fantastic for everyone

We are just back from a fantastic 4 days at this lovely place, we were self catering and had everything we needed to make our stay very comfortable. The service was brilliant, every member of staff...
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, Glasgow, United Kingdom
01/02/2017
TripAdvisor Ratings 4
Friends getaway February 2017

Nice stay

Having seen mixed reviews i can honestly say that was more than surprised with the facilities and cleanliness etc. Staff were very polite and helpful. Asked for room change to ground floor and no...
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,
27/01/2017
TripAdvisor Ratings 4
Couples January 2017

Relaxing and comfortable stay for two weeks in January

My wife and I had a good time in Koala Garden in January. When we arrived in our apartment we noticed that some things were missing in the kitchen but the personal ordered that quickly. After a...
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, Manchester, United Kingdom
26/01/2017
TripAdvisor Ratings 4
Couples January 2017

Ignore the moaners !!

Just returned from a Lovely holiday at Koala Gardens and feel that i have to write a review . I read some terrible , negative and unfair comments on here before our holiday , and some of them worried...
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, Wiltshire, United Kingdom
17/01/2017
TripAdvisor Ratings 1
Family January 2017

Crap all-round

One staff member was a gent and always willing to help that was the only good point The hotel was full and only one restaurant for over 500 guests struggled to get seated most of the time had to...
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, Cardiff, United Kingdom
17/01/2017
TripAdvisor Ratings 5
Family November 2016

we felt it ticked all boxes and would return

we were looking for a mid week get away (mon to friday) this hotel ticked all the boxes, we stayed all inclusive no complaints. rooms, we had an upstairs appartment which had everything we needed...
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, Middlesbrough, United Kingdom
16/01/2017
TripAdvisor Ratings 4
Friends getaway December 2016

Basic, but good

These apartments are basic, but are large and do what you need them to. Beds were reasonably comfortable and apartments were kept clean. The shower was a separate walk in shower which was very good...
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,
08/01/2017
TripAdvisor Ratings 1
Family December 2016

Horrendous

I'm not one for writing reviews but would like to make people aware of what happened to me and my wife over Christmas at this disgusting place. We were AI for 2 weeks arriving on the 18 Dec left 1...
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, Perth, Australia
01/01/2017
TripAdvisor Ratings 1
Couples January 2017

Go somewhere else

If you want a good holiday then stay somewhere else. You'll have a better time in Belsen concentration camp! Beds are extremely uncomfortable and bed linen is never changed. The blankets are old and...
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, Bathgate, United Kingdom
11/12/2016
TripAdvisor Ratings 5
Family September 2016

first time abroad

great experience, friendly staff, highly recommended, taxi to playa de ingles approx 4 euro, quiet resort. 3 pools 1 heated, air con was amazing, apartment was very clean, cleaned daily. doctor on...
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, Exeter, United Kingdom
28/11/2016
TripAdvisor Ratings 4
Couples September 2016

Impressed

Very surprised by this accommodation as I was not expecting much having read some of the reviews before we left. The place was spotless and continued to stay that way throughout the two weeks we were...
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, Oakdale
22/11/2016
TripAdvisor Ratings 4
Family November 2016

Great holiday

There were 7 adults in our party and we all had a great time,we booked 3 star accommodation at the koala and that is what we got,unlike some reviewers who seem to have been expecting 5 star...
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,
16/11/2016
TripAdvisor Ratings 3
Family November 2016

Late winter holiday

We went on 3rd nov for 11 nights. Pools great. Rooms reasonably clean. Clean towels beds made every day. Went all enclusive. BIG Mistake. (FOOD) cold / we had to eat out every day which i did...
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, Scotland
14/11/2016
TripAdvisor Ratings 4
Couples November 2016

Great holiday

My husband and I stayed for a week just getting back last Thursday. We stayed self catering in room 115. We has a lovely stay at the Koala Gardens in a one bedroomed air conditioned apartment. The...
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, Glasgow, United Kingdom
11/11/2016
TripAdvisor Ratings 4
Couples November 2016

Just home last night

Brilliant holiday,our room was spotless , cleaned ever day except Sunday , fresh towels every day , when I read all off the negative posts on here it did put me off, but once wee got there , it was...
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, Edinburgh, United Kingdom
05/11/2016
TripAdvisor Ratings 2
Couples October 2016

Never again !!

I read the reviews before i went and thought it cant be that bad , well it was, the room was falling to bits,it really did need a lot of TLC it was so dated, there was cockroaches, and little thunder...
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, scotland
04/11/2016
TripAdvisor Ratings 1
Couples October 2016

Listen to the reviews

We turned up to this hotel with an open mind. I've travelled all around the world and know that you have to take reviews on TripAdvisor with a pinch of salt. However the reviews were not wrong with...
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,
04/11/2016
TripAdvisor Ratings 4
Family October 2016

Great family holiday

Just returned from a weeks holiday at this hotel. We went as a party of 10 (including 5 children). I was so worried after reading the terrible reviews on here! We were greeted by a lovely helpful...
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, Swindon, United Kingdom
02/11/2016
TripAdvisor Ratings 5
Family October 2016

Great holiday at the koala garden suites

We arrived on 19th anxious due to some reviews read on here, however this anxiety quickly went. We received a pleasant welcome from reception who couldn't do enough for us. We were not expecting two...
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,
01/11/2016
TripAdvisor Ratings 1
Family October 2016

Just awful!

I always keep an open mind when booking hotels as everyone's opinions are very different so was hoping that the reviews I had read weren't true! We came on Oct 16th for a week, 2 adults and 1 child...
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,
31/10/2016
TripAdvisor Ratings 5
Couples March 2016

Really good stay

With my partner we had a good cozy stay in apartments. Nothing to complain about. Clean, nice staff. Very happy with them. Close shops help out for new arrivals, bus from apartments to the beach is...
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, Lydd, United Kingdom
28/10/2016
TripAdvisor Ratings 1
Family October 2016

Shocking!!

Just finished our stay here and will definitely not be coming back. Room is basic but ok, but that's as good as it gets. We heard if at least 6 rooms being broken into and belongings stolen in the 4...
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, Leicester, United Kingdom
27/10/2016
TripAdvisor Ratings 2
Family July 2016

Okay as a base to explore - food was not the best for an all-inclusive hotel

Overall we had a good holiday, fortunately the poor elements of this hotel didn't spoil things to much. We hired a car, so we arrived before the rest of our flight; our room was in zone 3 the check...
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, Chesterfield, United Kingdom
27/10/2016
TripAdvisor Ratings 4
Couples October 2016

Suprise 60th birthday for Hubby

didnt check trip advisor before we went as every holiday is not suited to everyone! I had booked a holiday for my husbands surprise 60th birthday present, upon arrival we were booked in quite quickly...
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,
21/10/2016
TripAdvisor Ratings 1
Couples October 2016

Poor

Just spent a week at these apartments. Wee paid £1100 pounds for week all inclusive and I must say money not well spent. Wee have previously spent less for far more luxurious hotels etc. Staff were...
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, Cardiff, United Kingdom
16/10/2016
TripAdvisor Ratings 1
Family October 2016

Very disappointed. All inclusive a waste of money, rooms very poor

Very basic accommodation, sockets hanging out of wall, dirty bed sheets and cockroaches freely coming into bungalow due to the very large gap in the front door. Windows not very secure and left me...
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, London, United Kingdom
16/10/2016
TripAdvisor Ratings 4
Couples October 2016

Not bad for what you pay

We stayed for ten days self catering. rooms clean and regularly cleaned and towels changed. bit more kitchen space would be nice but kettle microwave 2 rings and fridge so all you need realy. Pools...
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,
10/10/2016
TripAdvisor Ratings 3
Couples October 2016

Not too bad

The place is clean and friendly staff. It has lots of pools and a couple of Jacuzzis. The air conditioning is poor you can just feel it if your lucky. Our bathroom had a bath and separate shower. The...
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, Peterborough, England, United Kingdom
04/10/2016
TripAdvisor Ratings 2
Couples September 2016

Do not use !!! all inclusive was a waste of money

very basic acomodation, in need of refurbishment, air conditioning did not work, far too spread out to be any good, All inclusive --- get out of the pool, fancy a cold beer, ------ OK get...
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,
04/10/2016
TripAdvisor Ratings 2
Family September 2016

Poor rooms and staff- will not be going back.

My boyfriend, his dad and I recently got back from the koala gardens from a weeks all inclusive trip. It was a relatively quite time to go, not a huge amount of children if that is what you are...
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, Glasgow, United Kingdom
03/10/2016
TripAdvisor Ratings 1
Family September 2016

Shocking - What a Nightmare

We were placed in Zone 3 on the evening of our arrival on Sat 17th September 2016 and the apartment had a poolside view, however, by Monday morning there was No pool as the pool had become a building...
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,
01/10/2016
TripAdvisor Ratings 5
Couples September 2016

Exactly what we wanted. Quiet, clean and friendly

We stayed here for a week self catering. The studio was lovely and clean with air-conditioning. Great little balcony to eat breakfast or evening meal. Little kitchen area. There is a restaurant on...
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, Morden, United Kingdom
26/09/2016
TripAdvisor Ratings 1
Family August 2016

AWFUL!!!

Me and my family stayed here at the beginning of September and are absolutely horrified at our experience! We arrived late at night to this glum looking hotel with the thought that maybe in the...
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, Newcastle upon Tyne, United Kingdom
24/09/2016
TripAdvisor Ratings 2
Friends getaway September 2016

Hmm...

The good points : it's €4 in a taxi to yumbo. The soft drinks are branded (coke zero, Fanta,Sprite etc). There is always sun loungers and there are about 5 pools some of which looked very quiet and...
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, Doncaster, United Kingdom
22/09/2016
TripAdvisor Ratings 3
Family September 2016

Good holiday but disappointed by some aspects

I booked via Thomas Cook and arrived at the hotel in the rain at 1030pm with my 73 year old grandma. There was 5 couples to check on and each took around 10 minutes. A very slow and painful wait. We...
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, Sheffield, United Kingdom
19/09/2016
TripAdvisor Ratings 2
Couples September 2016

One week - never again

I guess it's not all the hotels fault as we booked via a travel agent who stated the area was closer to everything and it wasn't, so this set us up for a crap time regardless. We later found that it...
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,
13/09/2016
TripAdvisor Ratings 4
September 2016

One week holiday

The reception area is cool spacious and clean , the staff a friendly and all speak fluent Spanish English and German , we stayed in an upstairs apartment with a balcony . The beds are clean and...
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,
09/09/2016
TripAdvisor Ratings 5
Family August 2016

Uneducated

7 of us various ages have returned from a 1 week stay at Koala Gardens. Firstly I would like to say that although being British I am unfortunately generally disappointed with the uneducated pallet of...
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, London, United Kingdom
04/09/2016
TripAdvisor Ratings 1
Friends getaway September 2016

Bad hotel and service!

So we arrived at this hotel at 12.30pm to stay for a week and our rooms weren't ready to check into bearing in mind we have been awake for 18 hours due to our early flight in the morning. They told...
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,
03/09/2016
TripAdvisor Ratings 3
Family August 2016

ok but i was expected something better

On first day we must looking for a room alone (bungalows are big resort - in photos i give you the map) it was hard to find our room. Air condition was very poor, sometimes it was warm air from...
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, brighton
03/09/2016
TripAdvisor Ratings 2
Couples August 2016

Over generous 3 star

Have just spent two weeks here , we were all inclusive which was a waste of money as we had to eat out daily as food is awful ! Had a lovely holiday tho because of the weather and the people we met...
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, Kortrijk, Belgium
30/08/2016
TripAdvisor Ratings 2
Family August 2016

Good for the kids !

We stayed in Koala Gardens Hotel for a week with our 2 grand daughters (8 & 6 yrs old) at the end of August, lovely weather, 6 swimming pools and the kids loved it. For the adults nothing special...
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, Manchester
26/08/2016
TripAdvisor Ratings 3
Family August 2016

Koala Gardens ........ not as bad as some people make out!!

I stayed at this hotel with my teenage granddaughter for 10 days from 15/08/2016. When we first booked in and they gave us a map to find our way around the property I thought it was huge!! Not so...
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, Krakow, Poland
24/08/2016
TripAdvisor Ratings 1
August 2016

Koala nightmare

It's been my fourth time in Gran Canaria and I have never seen anything bad like this before. It is not hotel, it's survival camp only for champions. It should be closed, renovated, desinfected and...
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,
23/08/2016
TripAdvisor Ratings 5
Family August 2016

Fantastic holiday

Well what can I say! Quite a lot of the reviews were negative and basically made us anxious about our visit. When we arrived we couldn't have been anymore ill advised. The hotel is great and the...
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, Bridgend, United Kingdom
18/08/2016
TripAdvisor Ratings 5
Family August 2016

💓💓💓💓Loved it here 💓💓💓💓

Lovely clean basic apartment Staff were lovely polite and friendly especially Fran Restraunt staff always busy clearing plates cleaning tables Santi Reuben and Fran tried their best to speak English...
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,
16/08/2016
TripAdvisor Ratings 3
Couples May 2016

Loved it, clean, quiet, fab

We visited koala in May 16, myself and my partner were a little worried due to the reviews we had read on here. However we had the most wonderful time, the location is perfect as its quiet, right by...
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,
13/08/2016
TripAdvisor Ratings 4
Family August 2016

Nice hotel

Good location - hotel is situated close to the leisure park and not far away from aquapark, next to the highway to Las Palmas. The staff is helpful but don't speak english very well. Hotel is very...
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, Hertfordshire, United Kingdom
12/08/2016
TripAdvisor Ratings 3
Family August 2016

Ok for a weeks break

My son and I had a week away, the only place available at the time. read previous reviews weren't good so dreading it at little. when we arrived around 11pm the checking was ok. we were staying in...
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,
05/08/2016
TripAdvisor Ratings 4
Family July 2016

Basic hotel, but clean

Just returned home from koala garden suites and can recommend if you are looking for an affordable base to explore maspalomas. We stayed self catering and had a quiet location with a lovely clean...
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,
02/08/2016
TripAdvisor Ratings 1
Family August 2016

WORST HOTEL IVE EVER STAYED AT IN MY LIFE!!!

- as me and my mum arrived to the hotel everything looked quite nice until to got to our room i was so disgusted the plugs are hanging out all the walls the shower didnt even stay on the hook, our...
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, Northamptonshire, United Kingdom
31/07/2016
TripAdvisor Ratings 3
Family July 2016

Ok hotel

The hotel is a very big hotel with plenty of pools! We stayed All Inclusive, the food is your typical all inclusive food sometimes it was good and sometimes not. The best pool to sit by especially if...
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, Sipoo
27/07/2016
TripAdvisor Ratings 2
Family February 2016

Quality has gone down over the years

Our first trip to Koala grades suites was 9 years ago and back then it was a really nice place, but last time we were there (02/16) the place has gone downhill pretty badly... for example, the rooms...
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, Derby, United Kingdom
26/07/2016
TripAdvisor Ratings 4
Family July 2016

Great hotel with lots of pools and a variety of food.

Great experience here. All the staff were attentive and friendly. The food was always hot and usually there was a good variety of both meat and fish dishes. The rooms were well air conditioned and...
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, Gosport, United Kingdom
26/07/2016
TripAdvisor Ratings 2
Family July 2016

Mrs

This is a large complex with several pools. It makes a good base we were all inclusive but ate out as the food is your average all inclusive same food every day we went all inclusive for the drinks...
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,
22/07/2016
TripAdvisor Ratings 2
Couples July 2016

Not great

We have decided that we will not be visiting this hotel again. The only positives of this hotel during our stay was the room which was a good size with everything we needed inside including air...
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, West Bromwich, United Kingdom
19/07/2016
TripAdvisor Ratings 4
Friends getaway July 2016

Did it's job

Stayed here with 3 friends, we had 2 apartments between us, and went all inclusive. Apartments were a decent size for 2 people, not too dirty, spacious bathroom, TV etc. There is only one bar area...
>> Read full review

, Manchester, United Kingdom
11/07/2016
TripAdvisor Ratings 3
Family July 2016

Koala gardens

Hi people koala gardens apartments mmmmm where to start !!!!! The food was quite good although we had been told it was crap and the same everyday but in fairness 3star it's not al a carte, food was...
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, Essex, United Kingdom
11/07/2016
TripAdvisor Ratings 2
Family June 2016

Tired and basic

Stayed here for a week at the end of June 2016 with my 2 sisters. First apartment was very small and not very nice. The paintwork was in need of urgent repair the shower was just a pipe with no...
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, Glasgow, United Kingdom
05/07/2016
TripAdvisor Ratings 3
Family July 2016

Not the best

My family and I stayed at this hotel for a week and thought the place was very clean and outside was beautiful, the food was okay but the staff weren't very pleasant. There was a lot of...
>> Read full review

, Las Palmas de Gran Canaria, Spain
01/07/2016
TripAdvisor Ratings 3
Friends getaway June 2016

Choose your pool carefully!

The Koala Suites is a massive all inclusive apartment style hotel with five swimming pools, split by the road onto the estate where it and other hotels are. Confused? You have to negotiate a series...
>> Read full review

,
30/06/2016
TripAdvisor Ratings 4
Couples May 2016

Great place for relaxing holiday !

Great Base to get to different places ! Needs a little tlc, pool areas are great and good for kids ! Would definitely stay here again ! Two weeks in may was very relaxing and hot ! Coachtrip...
>> Read full review

,
25/06/2016
TripAdvisor Ratings 3
Couples June 2016

Basic resort... Mixed feelings...

My partner and I stayed at this resort in June 2016. We booked and payed for a studio apartment and when we arrived we was given a one bedroom apartment. Thumbs up there! We arrived at reception at...
>> Read full review

, Lohja, Finland
22/06/2016
TripAdvisor Ratings 3
Family July 2015

Ok AI Hotel for price

Average Hotel, not excellant but also not bad. Quite good situation and near street but too noisy. Big minus for evening program.. there was'nt any evening restaurant at hotel complex, just pool bar...
>> Read full review

,
13/06/2016
TripAdvisor Ratings 5
Family June 2016

Great First Holiday

My family and i have just returned from a week at the Koala Garden Suites, we have had a wonderful time the hotel is small enough that the children (10 & 7) can play independently without to much...
>> Read full review

, Aberlady, United Kingdom
06/06/2016
TripAdvisor Ratings 1
Couples May 2016

Mike

Hi we stayed in this complex in May on al/inc avoid this place we had to pay for bottled water there were all premium drinks that we had to pay for as there was no local drinks the food was awful...
>> Read full review

, Liverpool, United Kingdom
31/05/2016
TripAdvisor Ratings 4
Family May 2016

Lovely family holiday

I have just returned home from a week's stay at the Koala Gardens. I have to say that I had some reservations after readings the reviews but I needn't have worried! From the minute we checked in...
>> Read full review

,
24/05/2016
TripAdvisor Ratings 3
Couples May 2016

Clean but basic

The apartments are clean but basic, large complex with five pools. A long way from the beach, you need taxi or local 3 bus that runs 3 times aday. You could walk but would take 45 mins. No...
>> Read full review

,
21/05/2016
TripAdvisor Ratings 4
Couples May 2016

Needs a little TLC but no real issues

Depends on what you are after - we started going to gran canaria and doing all inclusives after being fleeced in Ibiza few years ago - used to stay at some of the better known branded hotels but...
>> Read full review

, Portsmouth, United Kingdom
20/05/2016
TripAdvisor Ratings 4
Friends getaway May 2016

Maspalomas Gay Pride 1-15 May 2016

Well with hundreds of thousands descending on the island, accommodation was very limited. This place was actually very nice. Reasonably priced. However it's a bit far out of town and you will need a...
>> Read full review

,
17/05/2016
TripAdvisor Ratings 4
Solo travel May 2016

Clean and Beautiful

I spent 15 days here in May 2016. Overall the hotel was great, clean and beautiful. Not much entertainment on during the first week, but loads for on the second. Staff were so helpful and friendly...
>> Read full review

,
17/05/2016
TripAdvisor Ratings 4
Solo travel May 2016

Clean, Friendly, value for money. Gay Friendly!

I Have just returned from 10 days in Gran Canaria for pride. This was my first time staying at Koala Gardens and i was very pleased with my stay. The positives are: Very Clean and tidy rooms Room...
>> Read full review

, Burntwood
02/05/2016
TripAdvisor Ratings 5
Couples April 2016

Great Value

After reading a lot of bad reviews about this hotel I was pleasantly surprised. We have got nothing to complain about the room was fine the food was plentiful and despite people moaning about the...
>> Read full review

, Glasgow, United Kingdom
20/04/2016
TripAdvisor Ratings 4
Couples April 2016

Good value for money

About an hour and a half from airport, so not too bad a transfer. Hotel reception was very efficient and was checked in in no time at all. The complex is huge...split over 3 areas, truncated by...
>> Read full review

,
19/04/2016
TripAdvisor Ratings 4
Couples April 2016

Great location. Reasonable price.

We were very happy with the location, walking distance to Maspalomas beach and everywhere and anywhere was less than five euros in a taxi. Holiday world was good fun and Scott hires out bikes and...
>> Read full review

, Stevenage, United Kingdom
14/04/2016
TripAdvisor Ratings 4
Couples October 2015

Our flight was more expensive than 15 nights stay here

Peaceful location, spacious accommodation, 6 pools to choose from and staff were extremely helpful and polite. Evening entertainment was well, not too good I'm afraid. If you're with children who...
>> Read full review

, Aberdeen, United Kingdom
06/04/2016
TripAdvisor Ratings 5
May 2015

return visit

excellent choice.been three times.basic apartments with all amenities.lovely restaurant.six pools.childrens play area.friendly staff,Book trips from reception.Free bus to and from maspolomas beach...
>> Read full review

,
01/04/2016
TripAdvisor Ratings 3
Family March 2016

Basic

We stayed here for one week self catering with a 5 and a 2 year old. The rooms are very basic and in need of an upgrade. We had food at the snack bar once, buffet snack. It was terrible freezing cold...
>> Read full review

, Cornwall UK
29/03/2016
TripAdvisor Ratings 2
Couples March 2016

Nothing to do !

Ok for families if you go all inclusive as there is no where to eat! We spent most of our time on buses or taxi's trying to find somewhere half decent. Mostly German, beds not very comfortable, ample...
>> Read full review

, Dublin
26/03/2016
TripAdvisor Ratings 3
Solo travel March 2016

Wi-fi cold spot

I have stayed here on many occasions but will not again. They used allow free we-fi in the reception area but this has been discontinued. Now you must pay €6 per day or part of a day, for wi-fi that...
>> Read full review

, Nottingham, United Kingdom
17/03/2016
TripAdvisor Ratings 3
Family March 2016

Average

Far from anywhere ,taxi or bus needed as a long walk from anywhere,,, entertainment not that good, although Barbra and Matilda very nice girls.....food very repetitive.... Very boring.... Last night...
>> Read full review

, Edinburgh, United Kingdom
16/03/2016
TripAdvisor Ratings 1
Family March 2016

Family holiday

Stayed for 1 week family holiday, rooms in very much need of an upgrade. However didn't spoil holiday had great time you do need to get bus/taxi to other resorts but it is walkable in lovely weather...
>> Read full review

, Glenrothes, United Kingdom
16/03/2016
TripAdvisor Ratings 3
Couples February 2016

Great value for money

We stayed here from the 29th of Feb for 7 nights, for the money we paid we really cannot fault these apartments. We had a one bedroomed apartment which was, most importantly - clean, we had maid...
>> Read full review

, Bath, United Kingdom
15/03/2016
TripAdvisor Ratings 3
Couples March 2016

Adequate but not high spec!

Suite was adequate but needed updating. We were only eating breakfast in the apartment but don't know how a family would have cooked dinner (only 2 rings and a microwave oven - all very old). Need a...
>> Read full review

, Belfast, United Kingdom
10/03/2016
TripAdvisor Ratings 4
Family February 2016

Koala gardens

Apartments were fine pool area good the only drawback not much around it have to use taxi or bus to get anywhere. Would not put anybody off it I would not go back the reason being too far out and you...
>> Read full review

, Bristol, United Kingdom
05/03/2016
TripAdvisor Ratings 5
Couples February 2016

Just what we wanted

A clean and spacious ground floor 1 bed apartment with a living area with 2 comfortable sofas and a basic kitchenette. The bathroom was a little tired but perfectly adequate. Simple but comfortable...
>> Read full review

, Coventry, United Kingdom
04/03/2016
TripAdvisor Ratings 1
February 2016

Koala Gardens Suites

DON'T GO. Although the rooms are excellent, the hotel (split into three separate sites), and its facilities are very poor. We were in the main complex, and had to walk down the road, and then cross...
>> Read full review

,
27/02/2016
TripAdvisor Ratings 3
Family February 2016

Not the best but acceptable

Arrived at the hotel and the reception lady could of done with some customer service training, as she was very abrupt. The apparent was clean when we arrived and plenty of room. No five star luxury...
>> Read full review

, Killarney, Ireland
24/02/2016
TripAdvisor Ratings 5
Couples March 2015

Nice, clean, friendly staff

We stayed here in November 2014. Staff was very nice, room clean comfy for sleep. You can get any information from the hotel staff about the area/island. Nice & warm pool, good breakfast & dinner...
>> Read full review

, Largs, United Kingdom
18/02/2016
TripAdvisor Ratings 4
Couples February 2016

A pleasant surprise

The apartment was very nice and overlooking the pool. The staff were very nice and helpful. Was given a free bus ticket to take you to the beach but we walked took about an hour but was worth it...
>> Read full review

,
17/02/2016
TripAdvisor Ratings 5
Friends getaway October 2015

A holiday is what you make it!

This is by no means a five star accomadation but it was clean, basic and the food was good. The pool areas are lovely and sunbeds were comfortable! The weather in Gran Canaria is beautifully hot at...
>> Read full review

, Bristol, United Kingdom
16/02/2016
TripAdvisor Ratings 1
Family February 2016

Food tepid Common areas dirty

we are staying here now. The pool area is dirty never swept only squirted with water when they feel like it. Mop buckets filled up with pool water. Food is the worst ever, it's a wonder old and young...
>> Read full review

, accrington
09/02/2016
TripAdvisor Ratings 2
Couples January 2016

Basic

These apartments are clean, but basic. Towels changed the second day only. The all inclusive option - food very limited, but you won't starve, however, you need to fight with the most rude German...
>> Read full review

,
26/01/2016
TripAdvisor Ratings 4
Couples January 2016

Great

My wife and i stayed here from the 18 january for one week had a great time met some really good people we stayed in room 270 over looking the heated pool room was excellent as were the cleaners...
>> Read full review

, Belfast, United Kingdom
26/01/2016
TripAdvisor Ratings 1
Family June 2015

would not reccommend

these apartments are not a good choice when i was there the bus from the airport dropped me and my family at a roundabout because it couldnt get down the street the reception for booking in is just...
>> Read full review

, Gosport, England, United Kingdom
21/01/2016
TripAdvisor Ratings 1
Couples January 2016

RUBBISH

It was an absolute S**t hole we arrived Fri 15th Jan 16 which was my fiancé's birthday this was a birthday present to him from me we had a 4 day stay just the 2 of us the company we booked with said...
>> Read full review

, Newcastle, United Kingdom
15/01/2016
TripAdvisor Ratings 3
Family January 2016

Good value for money.

After reading the reviews I wasn't sure what to expect. We booked this holiday as a last minute break in the sun. On arrival the receptionist check us in fine. People say they are rude etc, everyone...
>> Read full review

, Oulu, Finland
11/01/2016
TripAdvisor Ratings 1
Family January 2016

Can't recommend to no-one

Just returned from a one week stay at the Koala Garden suites, Maspalomas. Frankly have nothing good to say about the place. The area is divided to two blocks. Of course we ended up with rooms at the...
>> Read full review

, Glasgow, United Kingdom
11/01/2016
TripAdvisor Ratings 4
Couples January 2016

Better than what I expected!

When my husband booked this I wasn't that sure. I read a few reviews & thought it would be basic & old fashioned!! When we arrived it was clear it's not close to the main area or the beach. It's a...
>> Read full review

, Gwent, Wales
06/01/2016
TripAdvisor Ratings 2
Family October 2015

Not as expected

Not particularly impressed with this hotel, firstly when we arrived I had booked everything separately and stupidly hadn't printed the hotel reservation. The receptionist was far from helpful, I...
>> Read full review

, Wombwell, United Kingdom
05/01/2016
TripAdvisor Ratings 1
Couples January 2016

Please listen to reviews as we did not!!!!

Me and my partner booked at this resort for a week away over new year. When we arrived we was initially stunned at how far out the hotel was considering the specifications of this resort advise it...
>> Read full review

, Belfast, United Kingdom
03/01/2016
TripAdvisor Ratings 1
Friends getaway December 2015

Not what I was expecting

I am writing this on behalf of my mother who has just returned from a week away with her friend. Her friend had booked this holiday several months ago and they were really looking forward to the Xmas...
>> Read full review

, braunton
29/12/2015
TripAdvisor Ratings 4
Couples December 2015

Well looked after

I was more than pleased with our stay . From the moment we arrived we felt welcome and well informed We had a well possitioned Apt with all we needed for our self catering stay It is not close to the...
>> Read full review

, Sao Paulo, Brazil
24/12/2015
TripAdvisor Ratings 2
Friends getaway December 2015

Do NOT go there. Bad experience

Please, do NOT go to spend time at this place. First of all the location is horrible: far away from everything. You need a cab to get to Playa del Ingles and every other place. The service is bad...
>> Read full review

, London, United Kingdom
24/12/2015
TripAdvisor Ratings 5
Family January 2015

Lovely holiday in January

Came with my mum in January, the weather was fantastic 24c. Lovely friendly staff, went all inclusive food was above average - alcoholic drinks selection not so much. Activities staff were very...
>> Read full review

, Bradford, United Kingdom
16/12/2015
TripAdvisor Ratings 2
Couples November 2015

not very good

on arrival at reception given a map where to find room, told where restaurant was and bars, only one open though. staff not quite friendly restaurant service non existent, bit like a cattle...
>> Read full review

, essex
11/12/2015
TripAdvisor Ratings 3
Friends getaway December 2015

No complaints!

I went to this hotel for five nights with friends. For the price we paid I expected the worse but was nicely suprised. The rooms were spacious with two double beds and we had a small kitchenette even...
>> Read full review

, Bedford, United Kingdom
03/12/2015
TripAdvisor Ratings 1
Family December 2015

Not worthy of three stars

Staff rude, food awful no choice and poorly cooked. Snacks lukewarm. Ate out for breakfast and dinner even though we were all inclusive. Dirty pools and rooms need redoing, rusty bathroom suites...
>> Read full review

, Tranent, United Kingdom
01/12/2015
TripAdvisor Ratings 2
Couples November 2015

an experience

Having read a few reviews I wondered if we had been at the same place, thankfully we were only half board .The apartment was clean and tidy although rather basic but then this was a budget holiday so...
>> Read full review

, London, United Kingdom
04/08/2015
TripAdvisor Ratings 3
Family July 2015

"Room for improvement"

The hotel is very average, the room are of a good size and the food isn't great. The entertainment isn't the best either. The plus's are that the complex is broken down into small units each with...
>> Read full review

, Lancashire, United Kingdom
04/08/2015
TripAdvisor Ratings 2
Family July 2015

Really not worth the money...

Not all bad, but not worth the money at all - Please read on... LOCATION OF APARTMENTS- nothing within walking distance, but to be fair, the taxi into the main " Lighthouse area" is only 4Euros each...
>> Read full review

, Ireland
28/07/2015
TripAdvisor Ratings 3
Family July 2015

Clean & spacious but needs better customer focus.

We just came back from a 2 weeks stay. We had a ground floor apt in one of the main blocks around reception. The apts are broken up into different blocks of around 30 or so each with their own pool...
>> Read full review

, united kingdom
25/07/2015
TripAdvisor Ratings 1
Couples July 2015

Holiday from hell

Just come back after a 2 week stay (instead of a Tunisia holiday)arrived at hotel at 12pm had to wait for room until 2pm as the maid was cleaning the room (what a joke) was given a map and reception...
>> Read full review

,
25/07/2015
TripAdvisor Ratings 4
Friends getaway July 2015

Martin,annmarie,sarah&cam

We returned on 22nd an really enjoyed our time here forget the picky negative reviews it is value for money. Food was good but could do with more variety. Entertainment was ok especially for the...
>> Read full review

These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC

8/10
Reviews Rating 4
8 Of 10
Punctuation Apartamentos The Koala Garden based on 1 Verified opinions

Average ratings
8
Service
8
In relation to quality and price
10
Dream quality
6
Cleanliness
10
Location
8
Rooms
6
Selection of drinks
6
Food

Opinions of clients
User Avatar 4
por GUSTAVO ADOLFO
from , ES
Check
Vacaciones relajadas
Published on 11/07/2016

El hotel está bien, para el precio que tiene. Lo pasamos muy bien. Lo único que le falta es un poco más de animación.

  • 4
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com

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