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Sensacional 4068 Opiniões

Hard Rock Tenerife

Avenida Adeje 300, S/n 38678 Playa Paraíso, Adeje, Tenerife, España ver no mapa
Rating 4,5 4068 comentários
Puntuação dos viajantes de TripAdvisor

descrição

Hard Rock Hotel Tenerife é um inovador hotel de luxo que combina a elegância e o dinamismo da lendária marca, juntamente com a atmosfera vibrante de Tenerife. Estamos a criar o novo som de Tenerife através de uma experiência de férias completamente nova. Oferecemos aos nossos hóspedes muito mais do que quartos de luxo: oferecemos-lhes um verão de luxo sem fim.

Situado na ensolarada costa meridional, perto Adeje, o Hard Rock Hotel Tenerife ocupa duas torres novinhas em folha (Oasis e Nirvana), com 624 quartos e suites,
três incríveis piscinas, acesso a uma lagoa de água salgada e zonas de entretenimento, tanto interiores como ao ar livre. Este exclusivo hotel à beira-mar plantado é uma versão muito elegante da prestigiosa marca que lhe dá nome e conta com instalações modernas, um design inconfundível, tecnologia ponta de lança e uma ampla gama de serviços a pensar sempre no bem-estar dos clientes. Graças ao programa Sound of Your Stay, uma proposta original e exclusiva do Hard Rock, pode pedir que lhe levem instrumentos musicais ao quarto, incluindo uma guitarra Fender.

Descontraia-se no Rock Spa®, modele-se no ginásio Body Rock® ou compre produtos da lendária marca Hard Rock no Rock Shop®, como mais lhe apetecer. Para as suas reuniões, o hotel dispõe de um moderno Centro de Convenções de 546 m2, totalmente equipado, com capacidade para 525 pessoas.

Equipamento

  • Campo de Ténis: Si
  • Bilhar: Si *
  • Ténis de Mesa: Si
  • Snorkelling: Si
  • Mini-golfe: Si
  • Equipamiento de ténis: Si *
  • Buceo: Si *
  • Aeróbic: Si
  • Baloncesto: Si
  • Voleibol: Si
  • Voley Playa: Si
  • Animaçâo para crianças: Si
  • Ginástica Aquatica : Si
  • Terraço: Si
  • Terraço para banhos de sol: Si
  • Duche: Si
  • Secador de Cabelo: Si
  • Roupão de Banho: Si
  • Banheira de Hidromassagem: No en todas las habitaciones / Not all rooms
  • Chinelos de Quarto: Si
  • Espelho de Aumento: Si
  • Comodidades para fazer Chá e Café: Si
  • Restaurante: Si
  • Serviço de Quartos: Si
  • Restaurante (à carta): Si
  • Restaurante (buffet): Si
  • Snack-bar: Si
  • Restaurante con ar condicionado: Si
  • Cafetaría no alojamento: Si
  • Minifrigorífico: Si
  • Comodidades para Reuniões / Banquetes: Si
  • Centro de Negócios: Si
  • Fax / Fotocopiadora: Si *
  • Cofre: Si
  • Ar Condicionado: Si
  • Secretária: Si
  • Comodidades de engomadora: Si
  • Aquecimento: Si
  • Insonorização: Si
  • Sofá cama: Si
  • Toalhas para a piscina: Si
  • Cama doble de 131 a 150 cm de largo: Si
  • Quarto camas twin: No en todas las habitaciones / Not all rooms
  • Cama King Size 150-183 cm: Si
  • Vista Piscina: No en todas las habitaciones / Not all rooms
  • Acesso a wifi desponível em todo o edifício: Si
  • Quartos para descapacitados: Si
  • Segurança 24 horas: Si
  • Barbeiro / Salão de Beleza: Si *
  • Televisão: Si
  • Fax: Si *
  • Rádio: Si
  • Televisão de Ecrã Plano: Si
  • Base de Ligação para iPod: Si
  • iPad: Si *
  • Consola de Jogos: No en todas las habitaciones / Not all rooms
  • Sauna: Si *
  • Massagem: Si *
  • Banheira de Hidromassagem: Si *
  • Banho Turco: Si *
  • Piscina Exterior: Si
  • Piscina Exterior (todo o ano): Si
  • Piscina Interior (todo o ano): Si
  • Frente à Praia: Si
  • Piscina para crianças: Si
  • Bar na piscina: Si
  • Tratamentos faciais: Si *
  • Serviços de maquiagem: Si *
  • Manicure: Si *
  • Pedicure: Si *
  • Tratamentos corporais: Si *
  • Pediluvio: Si *
  • Classes de yoga: Si
  • Banho Turco ( Hamman): Si *
  • Acesso Wi-Fi Gratuito : Si
  • Electricidade 220 v: Si
  • Serviço de : Si
  • Lavandaria: Si *
  • Serviço de Engomadora: Si *
  • Recepção disponível 24 horas: Si
  • Jornais: Si *
  • Serviços de Câmbios: Si
  • Serviço de conserje: Si
  • Serviço de Despertar: Si
  • almofada á carta: Si *
  • Berços a solicitar: Si
  • Serviço médico: Si *
  • Baby-sitting / Serviço para Crianças: Si *
  • Parque Infantil: Si
  • Equipa de Entretenimento: Si
  • Zona de Jogos: Si
  • Hotel de Praia: Si
  • Hotel de negocios: Si
  • Hotel de Internet: Si
  • Hotel de Parking: Si
  • Hotel Ar-condicionado: Si
  • Aluguer de Carro: Si
  • Comodidades VIP : Si
  • Quartos Insonorizados: Si
  • Aquecimento: Si
  • Ar Condicionado: Si
  • Ar-condicionado em Restaurantes: Si

* O pagamento do serviço diretamente no local


Em Canarias.com tem acesso a tarifas em mais de 70,000 hotéis em todo o mundo. Estes estabelecimentos realizam mudanças, obras e reformas de maneira habitual. Os dados sobre instalações e facilidades de todos os tipos (cofre, ginásio, animaçâo, etc.)dos estabelicimentos hosteleiros que aparecem em www.canarias.com sâo actualizados pelos nossos patrocinadores ( hotéis, apartamentos, touroperadores, etc.) com frequencia e estâo em dia em um altíssimo percentagem. Embora por outra parte, em alguns casos pode passar que estes dados no momento de realizar uma pesquiza nâo estejam actualizados em parte. Vallecd S.L., empresa proprietària de Canarias.com, nâo se faz responsável de que o conteúdo desta informaçâo seja exacto ao 100%. O equipamento que se mostra nesta ficha, mesmo que em muitos casos pode ser comum para todos os quartos e

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Pontuações TripAdvisor

Pontuações TripAdvisor 4,5
Baseado em 4068 comentários
Limpeza 4,5 Limpeza
Localização 4 Localização
Quartos 4,5 Quartos
Atendimento 4,5 Atendimento
Qualidade do sono 4,5 Qualidade do sono
Custo-benefício 4 Custo-benefício
, Fortaleza, CE
26/03/2019
Pontuações TripAdvisor 5
Romântica março 2019

Muito bom !

A comida é espetacular . Serviço do bar da recepção ( Eva,Tayla (Romena), Paquito, Enrique) excelente, assim como todos do bar do Sixteenth floor são excelentes profissionais ( Alexia, Andrea...
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, Lisboa, Portugal
27/10/2018
Pontuações TripAdvisor 5
Família agosto 2018

Uma maravilhosa viagem em familia.

Um maravilhoso resort. Estivemos uma deliciosa semana em família, onde desfrutamos dias fantásticos. Um lugar onde podemos curtir tranquilo com os nossos filhos. Foram realmente dias inesquecíveis...
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, Aveiro, Portugal
01/05/2018
Pontuações TripAdvisor 5
Família maio 2018

Férias em família

Experiência não defraudou as expectativas. Quarto excelente e zonas comuns impecáveis. Piscinas e envolventes top. Vários restaurantes, com várias opções de tipo de comida. Música ambiente e ao vivo...
>> Ler opinião completa

, Porto, Portugal
17/04/2017
Pontuações TripAdvisor 5
Família abril 2017

Visitei este Hotel

Hotel com boa localização na Costa Adje, vistas magnificas sobre o oceano atlântico, Hotel dividido em dois blocos, é uma verdadeira delicia ver este deslumbrante hotel. Durante fica todo iluminado...
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,
15/04/2017
Pontuações TripAdvisor 5
Família abril 2017

Rocking Fantastic!

This hotel lived up to our expectations of what a hard rock hotel should be like. Music on all day every day everywhere and this includes live singers and bands. We where half board and ate in all...
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, Londres, Reino Unido
13/04/2017
Pontuações TripAdvisor 5
Família abril 2017

Excellent facilities and service

The grounds are beautiful and the facilities excellent, plenty of space and sun lounges. The swimming pools areas are also very clean and well-kept but the best thing about the Hard Rock Hotel in...
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, Santa Cruz De Tenerife
09/04/2017
Pontuações TripAdvisor 5
Família abril 2017

Brilliant hotel!

Loved this hotel from beginning to end, the staff are excellent! They are all so friendly and interact with our kids so well! Would definitely recommend this hotel to anyone wanting to visit Tenerife!
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, Londres, Reino Unido
06/04/2017
Pontuações TripAdvisor 5
Família março 2017

LOVELY FAMILY HOLIDAY

It was a lovely family holiday. Our five-year old little boy had a wonderful time. He always had plenty to do in the kids' facilities. We all enjoyed the food at the Sessions restaurant; great...
>> Ler opinião completa

, Warwickshire, United Kingdom
04/04/2017
Pontuações TripAdvisor 5
Romântico fevereiro 2017

Beautiful hotel!

My husband and I stayed at this hotel in Late Feb/early March. I seriously cannot fault the hotel, it was spotlessly clean, food was excellent, facilities were first class and staff were very...
>> Ler opinião completa

, Santa Cruz De Tenerife
02/04/2017
Pontuações TripAdvisor 5
Negócios março 2017

Hard Rock

The Hard Rock, this an amazing hotel to stay at. All the staff will do there best to help you have a great time. The tip was a working tip but I would go back with the family in the future as it got...
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, Glasgow, United Kingdom
29/03/2017
Pontuações TripAdvisor 5
Romântico março 2017

An incredible experience

Spent an amazing four nights at Hard Rock Hotel Tenerife. The hotel is new and simply stunning. We weren't too sure about all of the room options. They all looked amazing but we chose Rock Royalty...
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, Sint-Agatha-Berchem, Bélgica
26/03/2017
Pontuações TripAdvisor 5
Viagem com amigos março 2017

Keep on rockin...

Went here with some friends, top location! Very attentive welcoming with bubbles and a b-day surprise in our room. The constant attraction, attentive staff, makes you feel a bit like a rockstar...
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, Glasgow, Reino Unido
24/03/2017
Pontuações TripAdvisor 4
Viagem com amigos março 2017

Nighttime drinks

Went with a group of friends to this hotel just to see what it was like as I had previously stayed in the original hotel. The roof top bar was very nice indeed a bit pricey for the cocktails the...
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, Amersham, United Kingdom
23/03/2017
Pontuações TripAdvisor 3
Romântico março 2017

Hard Rock.."Soft" Experience...

Ant attempt at constructive criticism should first highlight the positives... Food experience was really good. Breakfast and evening buffet varied, and beautifully prepared and served. A la carte...
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, Santa Cruz De Tenerife
19/03/2017
Pontuações TripAdvisor 5
Família março 2017

Hard Rock Hotel Tenerife is outstanding

The stay was phenomenal and a must stay. The Rock Royalty suite was off the planet and the services are outstanding. We could not have asked for more. The service, quality and friendliness of the...
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, Escócia, Reino Unido
17/03/2017
Pontuações TripAdvisor 5
Romântico março 2017

Amazing 25th wedding Anniversary

Stayed at Hard Rock from the 9th to 16th March for our Silver Wedding and it was the most amazing time ever.Staff are amazing, cant do enough for you . Ryan at the door , Angela, Silvia, other girls...
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, Cardiff, Reino Unido
14/03/2017
Pontuações TripAdvisor 5
Romântico março 2017

A fantastic Resort Hotel with Great Service

First Impressions The Hotel is located in Playa Paraiso on the coast of Tenerife and north of Costa Adeje and in a newly developed area. There are limited facilities outside the hotel as this area is...
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, Edimburgo, Reino Unido
09/03/2017
Pontuações TripAdvisor 5
Romântico março 2017

Great hotel!

Went for a long weekend, we weren't disappointed! Great food, great room (rock royalty studio suite) great staff! With this room you also had access to the spa every day which was great. Only slight...
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,
07/03/2017
Pontuações TripAdvisor 2
Família março 2017

Nice location, poor staff.

We spent about 6 days in this hotel as so-called "Rock Royalty stars". The concept and location itself is great. We also loved the room, but the service is an absolute disaster. Why did I pay extra...
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, Londres, Reino Unido
05/03/2017
Pontuações TripAdvisor 4
Romântico fevereiro 2017

Nice hotel but not quite 5 star yet

After visiting the HRH Ibiza we decided to visit this new one in Tenerife for 2 nights in February. It is quite a nice hotel but if I'm honest I expected more. We enjoyed our stay but probably...
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, Santa Cruz De Tenerife
03/03/2017
Pontuações TripAdvisor 5
Família fevereiro 2017

Amazing

Our family had such an amazing time!! First class facilities and very helpful staff. Breakfast was incredible. Beautiful rooms and beautiful views. Flawless service! Will definitely be attending...
>> Ler opinião completa

,
01/03/2017
Pontuações TripAdvisor 5
Negócios fevereiro 2017

Simplesmente excelente.

Fiquei três noites neste hotel, no 12º Piso. O quarto ficava virado para o Mar, com uma vista simplesmente maravilhosa. Qualidade dos quartos muito boa. O hotel tem acesso direto à praia. Piscina...
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, Londres, Reino Unido
28/02/2017
Pontuações TripAdvisor 5
Viagem com amigos fevereiro 2017

Amazing

Would definitely recommend! Staff are very welcoming and extremely friendly. Facilities are amazing. Ideal for a family holiday, couples holiday and friends getaway! Is located in a quite area...
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, Wales
26/02/2017
Pontuações TripAdvisor 5
Família fevereiro 2017

Loved it !!

Just returned from a five night stay at Hard Rock Hotel in Tenerife and the whole family loved it. Travelled with my husband and kids aged 7 and 5 and stayed in a Rock Royalty suite which was...
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, Manchester, Reino Unido
25/02/2017
Pontuações TripAdvisor 5
Família fevereiro 2017

Hard Rock Tenerife Rocks Hard

Had a great time !! Very kid friendly hotel!! Very modern hotel , Great Room ! Warm pool! Kids play areas , teen clubs. Staff very friendly. Live music performances in the reception area in the...
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,
24/02/2017
Pontuações TripAdvisor 4
Família fevereiro 2017

Great Hotel for all the family!!

I absolutely loved this hotel and the whole family with 2 kids 10 and 12, had a ball... The good points of the hotel: Staff fabulous Pools great and heated Music playing in hotel great Bands/Acts in...
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,
22/02/2017
Pontuações TripAdvisor 5
fevereiro 2017

Rocking Awesome

To summerize our stay: WOW! Hardrock Hotel Tenerife can not be explained, you have to experience it. This is my first time staying at a Hardrock Hotel and it definitly will not be the last time...
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, Hampton Hill, Reino Unido
20/02/2017
Pontuações TripAdvisor 4
Romântico fevereiro 2017

High quality hotel but half board disappointing

We signed up as 'rock royaly'. Overall it was a great place to stay, though the service had room for improvement, staff sometimes not delivering on what they said they would do, and replenishment of...
>> Ler opinião completa

, London
19/02/2017
Pontuações TripAdvisor 5
Família fevereiro 2017

Great for families and great for the child free!

We had an excellent week at the HRH Tenerife with our two boys aged 2 and 5. By splitting the accommodation across two separate towers, the hotel manages the clever trick of simultaneously appealing...
>> Ler opinião completa

, Maidstone, Reino Unido
18/02/2017
Pontuações TripAdvisor 5
Família fevereiro 2017

AMAZING 5 DAYS AT THE HARD ROCK!

What an amazing 5 Days at the Hard Rock Hotel!. My only regret is not staying longer! Having stayed at the Hard Rock Hotel in Orlando many times, we were wondering if this latest offering in the...
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,
15/02/2017
Pontuações TripAdvisor 5
Romântico fevereiro 2017

WOW

This hotel is nuts! From the moment you arrive you know you're somewhere special. The staff run out to greet you with the coolest uniforms and escort you in to an absolutely beautiful reception. The...
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,
14/02/2017
Pontuações TripAdvisor 5
Família fevereiro 2017

Lovely Hotel

We have just returned from a week long stay here and we were very impressed with the standard of accommodation and service. We booked a rock royalty suite and it was beautiful. The rooms are...
>> Ler opinião completa

, Edimburgo, Reino Unido
14/02/2017
Pontuações TripAdvisor 3
Família fevereiro 2017

So much potential!

The hotel, rooms and facilities are excellent however, the service is nowhere near a 5 star hotel. The staff are very friendly and, for the most part, are attentative but overall quality of service...
>> Ler opinião completa

, wigton
13/02/2017
Pontuações TripAdvisor 5
fevereiro 2017

Fantastic hotel

Just returned from a weeks stay at this new hotel we were a bit sceptical after reading some of the reviews especially around the likes of foods quality at breakfast anyone not enjoying the extensive...
>> Ler opinião completa

, Essex United Kingdom
10/02/2017
Pontuações TripAdvisor 5
Viagem com amigos janeiro 2017

Amazing

just what playa paraiso needs can not belive what they have done to hotels joined together now completly refurbished done an amazing job large reception new pools outside tables and chairs all round...
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, Liverpool, Reino Unido
10/02/2017
Pontuações TripAdvisor 5
Família fevereiro 2017

Cant fault this hotel if i tried. Best family holiday, cant wait to come back.

The staff here could not do enough for you, the food at the restaurants was amazing and the poolside entertainment was different every day, also brilliant! Breakfast was lovely with a wide range of...
>> Ler opinião completa

,
08/02/2017
Pontuações TripAdvisor 4
Romântico fevereiro 2017

Not far off excellence

Me and my wife have just returned from a 5 night stay in a de-luxe Gold suite at the Hard Rock Hotel in Tenerife and I have to say that it was amazing. We arrived late on a Friday evening (1130pm...
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, Craven Arms, Reino Unido
08/02/2017
Pontuações TripAdvisor 5
Romântico fevereiro 2017

Great Hotel, Great Room, Great People

We were apprehensive about staying here. Hard Rock had looked a far better option than the many “Club 70-90” hotels in the area. However, being crockers rather than rockers and people who avoid bars...
>> Ler opinião completa

, Watford, Reino Unido
06/02/2017
Pontuações TripAdvisor 4
Romântico janeiro 2017

Stunning Hard Rock Facility, Great Staff, Horrendous Generators, Awful Music

Beautiful hotel unfortunately in the very featureless and run down surrounding area of Playa Paraiso. Memorabilia is excellent, food in the restaurants at the hotel is very good, breakfast is very...
>> Ler opinião completa

, Leicester, United Kingdom
06/02/2017
Pontuações TripAdvisor 5
Viagem com amigos fevereiro 2017

Amazing!

Best hotel iv ever stayed in! Pure luxury. Staff are friendly and welcoming and the hotel is really amazing. All heated pools, good food and drinks. Iv loved it so much that the next holiday we book...
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,
28/01/2017
Pontuações TripAdvisor 3
Família janeiro 2017

Nothing to rave about

We stayed here just after the new year with our family. We were there for a week and our parents & grandparents stayed for 12 nights. We normally stay in Playa de las Americas but decided to try...
>> Ler opinião completa

, Santa Cruz De Tenerife
26/01/2017
Pontuações TripAdvisor 5
Viagem com amigos janeiro 2017

rocking in adeje

Excellent holiday at the hard rock hotel .although new the staff management and entertainment staff were excellent .alex , slavinia, and myriam outstanding fun. The facilities for kids looked great...
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, Antuérpia, Bélgica
25/01/2017
Pontuações TripAdvisor 4
Família janeiro 2017

Great potential but not there yet

We stayed in the rock royal and, once that service is fully fine tuned, it will be a great experience. The staff are very kind and service minded, from pool staff to receptionists, everywhere in the...
>> Ler opinião completa

, Sutton Coldfield
24/01/2017
Pontuações TripAdvisor 5
dezembro 2016

Superb Meal, we returned twice

Unfortunately, we were staying in a hotel nearby (The Bahia Principe which had cockroaches in the restaurant) so we left our all inclusive hell behind to dine here. We were not disappointed. Superb...
>> Ler opinião completa

, St. Andrews, Reino Unido
22/01/2017
Pontuações TripAdvisor 5
Romântico janeiro 2017

A brilliant stay!

Just returned from a brilliant holiday at The HRH, the hotel and the grounds are absolutely stunning and I look forward to my next stay. We booked on a B&B basis and had lunch and dinner at the...
>> Ler opinião completa

,
22/01/2017
Pontuações TripAdvisor 5
Romântico janeiro 2017

Birthday surprise

Very impressive hotel. Staff were outstanding. Rooms superb. Was my birthday while I was there, champagne, cake, cards, balloons and a discount voucher for the rock spa all on the hotel. Couldn't...
>> Ler opinião completa

, Paris, França
17/01/2017
Pontuações TripAdvisor 3
Romântico janeiro 2017

Hotel is not ready for paying guests, perhaps after a couple of summer seasons it will improve

The hotel is still having the finishing touches worked on before completion, and the beach club is running under very noisy industrial generator power. The generator makes so much noise it is...
>> Ler opinião completa

,
17/01/2017
Pontuações TripAdvisor 5
Família janeiro 2017

REALLY

Having read the earlier reviews from previous guests and visitors to the hotel You can imagine I was a little worried. I am pleased to say my worries were unfounded. Overall the hotel is first...
>> Ler opinião completa

,
13/01/2017
Pontuações TripAdvisor 5
Viagem sozinho janeiro 2017

Rock On! Brilliant

The Hotel is amazing, great music playing and not too loud, its exactly the same volume everywhere which must have taken some figuring out, the food is excellent, with several restaurants to choose...
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, Londres, Reino Unido
12/01/2017
Pontuações TripAdvisor 3
Romântico janeiro 2017

Those whom the Gods wish to destroy they first send to the Hard Rock Tenerife

We didn’t stay at the Hard Rock, but visited it from our neighbouring hotel. Having been subjected, on our holiday last year, to the dust and noise of the conversion of two 1970’s tower block hotels...
>> Ler opinião completa

,
11/01/2017
Pontuações TripAdvisor 5
Família janeiro 2017

Amazing Place!!

We came here for 7 days from January 3rd - 10th from Belfast. My wife and I and our 7 month old son came for a nice break away from freezing Northern Ireland. Here is a summary of our stay here: We...
>> Ler opinião completa

,
10/01/2017
Pontuações TripAdvisor 5
Família janeiro 2017

Amazing hotel.

This was our 2nd visit to the hotel, the first one being for the opening party in December. We went with our 2 daughters and I can honestly say absolutely everything was fantastic. The suite we...
>> Ler opinião completa

,
07/01/2017
Pontuações TripAdvisor 1
Negócios dezembro 2016

Missed the plot all flash need plenty of Cash

Arrived 02/12/2016, to many company's carrying out snagging problems, yes hotel still in construction, so why charge mega dollars when customer is faced with numerous contractors on site, back ground...
>> Ler opinião completa

, Exeter
06/01/2017
Pontuações TripAdvisor 3
Família dezembro 2016

Great concept , but average overall

Stayed here for only one night a few days before Christmas. On first impressions we were not impressed with the buildings - classic dull breezeblock concrete with lights which only made it look tacky...
>> Ler opinião completa

, UK
05/01/2017
Pontuações TripAdvisor 5
Romântico novembro 2016

Great Hotel

Visited early November prior to the official opening. Great hotel with excellent staff, facilities and food. Would advise hiring a car as the local area is poor. The suites are well appointed and...
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,
04/01/2017
Pontuações TripAdvisor 5
Romântico dezembro 2016

Fantastic views!

Visited for drinks on the rooftop terrace over Christmas, fantastic views of the area! Service and prices are average for the area, live bands playing within the bar which was a real good touch...
>> Ler opinião completa

, Leicester, Reino Unido
01/01/2017
Pontuações TripAdvisor 5
Família dezembro 2016

Amazing place for a family holiday

Just stayed here with my two children - everything was thought of for them - the Teen Spirit club was fantastic - there is so much to do for them - table footie, pool, x-box, DJ-ing. Slavina and...
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, Solihull, Reino Unido
31/12/2016
Pontuações TripAdvisor 5
Família dezembro 2016

Best hotel ever!

We went to hard rock hotel for 6 days and it was probably the best hotel we had ever been to. I highly recommend the steakhouse as its food is delicious and the staff there treat you like true rock...
>> Ler opinião completa

,
30/12/2016
Pontuações TripAdvisor 5
Família dezembro 2016

Great service, wonderful hotel

I can't fault the service. The kids club was fantastic my 7 year old loved it. The staff there went above and beyond. Every single member of staff in the hotel was friendly and so eager to help, from...
>> Ler opinião completa

,
30/12/2016
Pontuações TripAdvisor 5
Família dezembro 2016

Great Hotel

Entering our last days and have to say the hotel is great and all the staff from cleaners to reception can't do enough for you. Food in Sessions is to a high standard with loads to choose from. Due...
>> Ler opinião completa

, Santa Cruz De Tenerife
28/12/2016
Pontuações TripAdvisor 5
Família dezembro 2016

We wanted to stay forever!

I traveled with my mom and little sister (she's 8 years old). We had an amazing experience, everyone in her own way : My mom enjoyed chilling by the pool with Chilli Mojito (must try) at the Beach...
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,
26/12/2016
Pontuações TripAdvisor 4
Família dezembro 2016

great for all the family....

Bit apprehensive having read the mixed reviews....turned out to be a great option and definitely the best hotel we've been too and seen in the area....yes still needs a bit of finishing works but...
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, chelmsford
23/12/2016
Pontuações TripAdvisor 4
Família dezembro 2016

Mixed bag

This is a real mixed review. Great check in we stayed in a rock royalty suite. The room was lovely and ample space for a family with 2 children. The hotel is beautiful as are the swimming pools and...
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, Ghent, Bélgica
22/12/2016
Pontuações TripAdvisor 5
Viagem com amigos dezembro 2016

The new place to be in ADEJE!

I visited the Narumi restaurant at Hard Rock Hotel Tenerife already twice. The quality of the food is amazing. Fresh and up to the standards of a true authentic Japanese (European style) restaurant...
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, Belfast, Reino Unido
21/12/2016
Pontuações TripAdvisor 3
Família dezembro 2016

Cocktails and Burgers

Very friendly staff half price cocktails 3pm to 6pm Burg and fajitas adequate service a little slow presentation of food ok but arrived very quickly I am guessing everything is frozen on a scale of...
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, Birmingham, Reino Unido
17/12/2016
Pontuações TripAdvisor 3
Romântico dezembro 2016

Style over Substance

First the good things - excellent breakfast choice and quality , very comfortable rooms with great views ( if you are reasonably high up ) , very clean and new facilities , a nice touch to be greeted...
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,
17/12/2016
Pontuações TripAdvisor 4
Negócios novembro 2016

Quick Feedback!

The property is very clean, rooms are so fine, food is really good, restaurants and bars staff are very friendly and helpful and to be very honest, the front office team needs to be more accurate and...
>> Ler opinião completa

, Leeds, Reino Unido
17/12/2016
Pontuações TripAdvisor 4
Romântico dezembro 2016

Rockers on tour

A fantastic hotel with a great layout of pools and bars, the most comfortable sun beds we have used the clamshell were superb.....we were lucky enough to be there on the hotels grand opening concert...
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, Ripley, Reino Unido
15/12/2016
Pontuações TripAdvisor 1
Romântico dezembro 2016

Very poor service

We have visited Hard Rock hotels all around the world and this one doesn't live up to the reputation of the rest. We were very disappointed when visiting the hotel today to find it empty and...
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, brecon
13/12/2016
Pontuações TripAdvisor 4
Romântico dezembro 2016

Nearly there

Booked as a discounted deal probably on the basis that the hotel was in its infancy. Since there have been so many other reviews it is pointless reiterating the main points. The plus points were the...
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, Santa Cruz de Tenerife, Espanha
13/12/2016
Pontuações TripAdvisor 5
Romântico dezembro 2016

Fantastic 80's party and venue

We had an amazing time at this new hotel, there were a few teething problems, check in a bit lengthy as the computer was playing up but the member of staff couldn't have been more helpful or...
>> Ler opinião completa

,
10/12/2016
Pontuações TripAdvisor 4
Negócios dezembro 2016

Should be 5 star

This should be 5 stars as it is a stunning hotel full of quirky features and amazing rock memorabilia. As it has only been open for 6 weeks everything is brand new which is lovely unfortunately there...
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,
09/12/2016
Pontuações TripAdvisor 4
Romântico dezembro 2016

Nearly nearly ready.....

Had 4 days here from 3rd to the 6th. Hotel looks and feels great and we were lucky enough to be able to use the beach club which was nearly nearly there. This is a recurring theme in most areas I'm...
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, Chorley, Reino Unido
08/12/2016
Pontuações TripAdvisor 5
Romântico dezembro 2016

Not been yet but!

I booked this break from the 13th December for our Anniversary plus it is my wife's birthday while we are there. So I want it to be as near perfect as possible. I had a list of requests that I wanted...
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, Muscat, Omã
08/12/2016
Pontuações TripAdvisor 4
Romântico dezembro 2016

Iconic brand - very nearly there

Stayed for 5 nights. Big, brash with a great vibe. It does what it says on the tin. Lively, loud with a fun vibe. Clearly just opened with a few rough edges but getting there quickly. Staff good and...
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,
04/12/2016
Pontuações TripAdvisor 2
Romântico dezembro 2016

What a joke

This is surprised to be a 5 star hotel, well I have had better service from a travel lodge back in the U.K. We have been staying for 2 nights so far, they have forgot to make up the room, we have...
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, Londres, Reino Unido
04/12/2016
Pontuações TripAdvisor 4
Família novembro 2016

Almost Hard Rock

Returned from a seven night stay with my partner, daughter, son-in-law and granddaughter on 30th November. We enjoyed great weather and staying in such luxury (platinum delux suites). The attention...
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, Cardiff, Reino Unido
02/12/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

Our stay at Hard Rock Hotel Tenerife

Thanks to outstanding service from the staff and excellent facilities we had a wonderful time at the Hard Rock Hotel, Tenerife. The high quality and wide selection of food at the different...
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, MateuszNowak
02/12/2016
Pontuações TripAdvisor 5
novembro 2016

Young family stay at HRH Tenerife

I’ve just come back from Hard Rock, we had 7 days stay in studio suite gold, her eis my opinion ☺ The Hotel: HRH Tenerife consists of 2 towers, which are connected by the lobby area. Breakfast and...
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, Tailândia
30/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

As fotos não mentem ! E tudo realmente lindo.

Chegamos dia 25-12 e estaremos até amanhã quinta feira. Nos encantou o hotel está muito bonito. A inauguração oficial está marcada para 10-12 ainda estão dando os últimos retoques. As habitações são...
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, Leeds, Reino Unido
29/11/2016
Pontuações TripAdvisor 5
novembro 2016

Great hotel, great staff and a guitar to play during your stay!

We stayed in November 2016 and loved this hotel - the staff are outstanding, well trained and helpful. Our suite was spacious and well appointed with a large comfortable bed, seating area and...
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, Santa Cruz De Tenerife
28/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

Amazing hotel

We had a fabulous time. This hotel is not just a holiday, it is an amazing experience. Food, room, decor and staff are all wonderful. The standard of the hotel is wonderful, nothing was any trouble...
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, Londres, Reino Unido
28/11/2016
Pontuações TripAdvisor 3
Família novembro 2016

Disappointing experience for a brand like Hard Rock

I am not sure how many people reviewing this hotel with 5 stars and exceptional reviews have actually been to proper 5 star property. This Hard Rock franchisee has a long way to go before it can be...
>> Ler opinião completa

, Leeds, Reino Unido
27/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

Great hotel, with great staff!

We stayed in November 2016 and loved this hotel - the staff are outstanding, well trained and helpful. Our suite was spacious and well appointed with a large comfortable bed, seating area and...
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, Londres, Reino Unido
27/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

Fantastic holiday!

The hotel had only been open for 1 month when we arrived, and wasn't completely finished yet (the beach bar was still under construction), however this didn't take away from the fact that our stay...
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,
26/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

Hard Rock Tenerife- great hotel

We stayed in the hotel from 5th of November! It is fantastic place. Great design, super friendly staff, amazing food and brilliant music all the time. You can't get bored . Lots of fun sports games...
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, Inverness, Reino Unido
22/11/2016
Pontuações TripAdvisor 1
Romântico novembro 2016

Hard Rock Hotel......NO THANKYOU!

Having recently had a lovely holiday at the excellent and friendly Roca Nivaria hotel in Playa Paraiso we thought we would go and have a look at the new Hard Rock hotel with a view to staying in the...
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, Lancashire, Reino Unido
22/11/2016
Pontuações TripAdvisor 5
novembro 2016

Amazing

Had a wonderful week at hard rock .The room was gorgeous,the music brilliant ,staff first rate .ok some work was going on but it didn't bother us at all .I would thoroughly recommend the hotel .We...
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, Westhill, Reino Unido
22/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

Hard Rock Hotel Tenerife Rocks!

The hotel is still undergoing construction but this did not affect our holiday experience at this hotel. The staff were great from arrival at the hotel until departure. Special mention here to...
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, Greater London, Reino Unido
22/11/2016
Pontuações TripAdvisor 5
Viagem com amigos novembro 2016

Luxury!

I visited the hotel at the beginning of November for a very quick trip of just 2 nights...I wish we had stayed longer!! From arrival you are greeted at the taxi by cheerful happy staff and we were...
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,
21/11/2016
Pontuações TripAdvisor 3
Romântico novembro 2016

Pinch of Salt...

Not long back from a four day break with my wife, we got married in October and don't go away properly until April so this was a mini 'honeymoon' Having read all the reviews etc re the building...
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, Heraklion, Grécia
21/11/2016
Pontuações TripAdvisor 5
Negócios novembro 2016

Impressive

Just checked in and I am still impressed!! The hard rock project all the way... A very bright and happy hotel.. still on soft opening but very nice experience.. Nice area, friendly staff, very good...
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, Neath, Reino Unido
18/11/2016
Pontuações TripAdvisor 5
Família novembro 2016

grandsons birthday and late holiday

where do i start, most certainly one of the best hotels I have stayed in even though it is still not complete, The staff are amazing stars, who cannot do enough for you. The entertainment staff...
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, Colwyn Bay, Reino Unido
18/11/2016
Pontuações TripAdvisor 1
Romântico novembro 2016

Some people are easily satisfied.

When we arrived in Playa Paraiso, we were abandoned by the transfer driver from Hoppa, (never use them again after many years of better than average service) at a roundabout up the hill from the...
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, Pembrokeshire
18/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

Amazing hotel

We have not posted on TripAdvisor for some time now but having read some poor reviews about this hotel we felt we needed to praise it and the staff. We had been given the option of cancelling or...
>> Ler opinião completa

, Hungerford, Reino Unido
16/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

Lovely Hotel and great service

The staff in every area were absolutely fantastic. Friendly and helpful and nothing was too much trouble. The first priority in every hotel should be to keep the guests happy and you all achieved...
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,
16/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

What a Hotel

This as got to be the best hotel on the island 5star all the way every thing about it was WOW! Only problem it in the middle of nowhere but only 15 euros in a cab to las Americas a great hotel for...
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,
16/11/2016
Pontuações TripAdvisor 4
Romântico novembro 2016

Great week

Had the hotel been finnished it wouldve got 5 star, Staff excellent, not allowing visitors from other hotels prob a good idea as its going to get busy, Will be snagging building work here for a...
>> Ler opinião completa

, Manchester, Reino Unido
14/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

Best Holiday In Years - Fun Fabulous Fantastic

We have just spent a week at Hard Rock Tenerife returning on the 14th November. The hotel was not finished and we were more than aware of that, but in no way did it affect our holiday, The pool was...
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, Sandhurst
13/11/2016
Pontuações TripAdvisor 1
Romântico novembro 2016

Not Welcome

We are currently staying at the excellent Roca Nivaria Hotel in Playa Paraiso and were interested to view the Hard Rock Hotel across the road - particularly to see where all the noise was coming from...
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, Newcastle upon Tyne, Reino Unido
13/11/2016
Pontuações TripAdvisor 5
Romântico novembro 2016

First Class

Writing this from my sun pod by the pool. We came to escape and seek some relaxation and sunshine. From the outset we were treated amazingly well, guests are highly respected by all staff and made to...
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, Edimburgo, Reino Unido
10/11/2016
Pontuações TripAdvisor 3
Romântico novembro 2016

Mixed Feelings

So firstly we travel extensively and stay mainly in 5 star hotels, so think we can compare and comment on a fair basis. The good Superb rooms Great Staff Music by the pool Breakfast buffet Cristina...
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, Northampton, Reino Unido
10/11/2016
Pontuações TripAdvisor 1
Romântico novembro 2016

Horrendous!!!!

DO NOT BOOK THIS HOTEL!!! I have just returned from a disappointing stay at the Hard Rock Hotel Tenerife, this is definitely NOT 5 Star, it was so bad that we checked out after three days and moved...
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, Holmes Chapel, Reino Unido
09/11/2016
Pontuações TripAdvisor 5
Família novembro 2016

Superb experience from start to finish

We were apprehensive given some early trip advisor reviews but were ultimately really pleased with outlet decision to stick with the HRH. It's a 25 transfer and is in a good location with small town...
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,
09/11/2016
Pontuações TripAdvisor 2
Romântico novembro 2016

Simply not ready

My husband & I stayed in the hotel this past week - we left yesterday and to echo comments made by other reviewers the hotel is simply not ready. We were on the 10th floor in the Oasis Tower and...
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, Reading, Reino Unido
08/11/2016
Pontuações TripAdvisor 5
Família novembro 2016

HRH Rocks!!

HRH Rocks!! I never write reviews but thought it is definitely worth writing a review for this one!! We are absolutely loving our stay at the Hard Rock Hotel. This is our last night here and we are...
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, Blackburn, Reino Unido
08/11/2016
Pontuações TripAdvisor 4
Romântico outubro 2016

Will be great when complete

I stayed at the Hard Rock Hotel Tenerife at the end of October 2016. Before traveling I had read a few bad reviews about the hotel not being finished & lots of work going on, dusty, dirty, unsafe...
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, Ireland
03/11/2016
Pontuações TripAdvisor 3
Família outubro 2016

Not as advertised but some high points

Rock royalty definitely not worth it -not as advertised e.g. -no special areas by the pool (everyone just has to grab a towel and find their own spot) -no pillow menus/aromatherapy -no...
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,
02/11/2016
Pontuações TripAdvisor 4
Viagem com amigos outubro 2016

Opening weekend not value for money

Came for what was sold as opening weekend after being told was the grand opening which is not actually until December. Lovely welcome! However not told about any facilities or shown anything or...
>> Ler opinião completa

,
02/11/2016
Pontuações TripAdvisor 5
Família outubro 2016

We are staying at your hotel 18/10 to the 28/10 do you collect us from the airport as advertised?

We recently visited the hard-rock Hotellle Tenerife, unfortunately Our stay was not what we expected as the hotel was unfinished and lots of construction work still going on but we managed to have a...
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,
30/10/2016
Pontuações TripAdvisor 5
outubro 2016

Treated like rock stars!!

Just returned home from a 5 night stay at this new hotel and could not rate it highly enough. Yes there are parts that are still being finished off at the hotel but the incredible lengths that the...
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, Glasgow, Reino Unido
29/10/2016
Pontuações TripAdvisor 5
Família outubro 2016

Amazing - first rockers making history! (Review ignoring builders work)

Future bookings info - External lighting displays magnificent - grand entrance and bling reception, world class design. Cool Hard Rock ribbon wrist band, which opens your bedroom door.Stunning...
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,
29/10/2016
Pontuações TripAdvisor 1
Família outubro 2016

Chaos

The hotel is so far from being finished the staff as with every chain are incapable of making decisions the only saving grace were the fitness staff Alex and silvana who worked there socks off . When...
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,
28/10/2016
Pontuações TripAdvisor 4
Família outubro 2016

Carry on Hard Rock

Just finishing half term week with 9 and 6 year old daughters. Glad we came despite ongoing construction work. Kids club and playground opened today and is good for all ages. Playground best for...
>> Ler opinião completa

, Lancashire
27/10/2016
Pontuações TripAdvisor 5
Viagem com amigos outubro 2016

Work still ongoing but it's fabulous

We were at the Hard Rock Hotel for the opening and we loved it. Granted there is still work ongoing but the hotel is lovely, the staff are fabulous and the rooms are great. There are three/four...
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, Ipswich, Reino Unido
25/10/2016
Pontuações TripAdvisor 5
Romântico outubro 2016

What a wonderful hotel!

The suite was beautiful and the restaurants served special innovative meals but the staff made the place quite wonderful. There is very little information about the hotel and restaurants...
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,
25/10/2016
Pontuações TripAdvisor 5
outubro 2016

ABSOLUTELY AMAZING!!!!!

I just came for two nights but it is being an amazing experience! Outstanding food, staff, facilities and services! I am sure it will be the best hotel in Tenerife as soon as it is finished!!!!! I...
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,
24/10/2016
Pontuações TripAdvisor 4
Família outubro 2016

Unfinished but we had a great time!

Our travel agents were honest with us and told us the hotel was unfinished - we could've been moved but are glad we didn't- beautiful design features but lots f work still to be done- but noisy and...
>> Ler opinião completa

,
23/10/2016
Pontuações TripAdvisor 4
Romântico outubro 2016

Will be fantastic!

This hotel will be 5* no doubt. We were here for the first 5 nights and there is still a lot of work to be done. The spa was like a building site and although the massage was great the ambiance...
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, london
22/10/2016
Pontuações TripAdvisor 3
Família outubro 2016

Great potential and fab staff

Just finishing up a week at the new hard rock. Yes it isn't finished but we have all had a great time. The hotel will be fabulous and we enjoyed being surrounded by music all the time. The staff have...
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, Los Cristianos, Espanha
21/10/2016
Pontuações TripAdvisor 5
Romântico outubro 2016

Unforgettable experience - amazing staff and great atmosphere

We stayed here on the opening night and had a fantastic time. I can't speak highly enough of all the staff who were attentive and enthusiastic. We could see that there were teething problems as you...
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, Wakefield, Reino Unido
21/10/2016
Pontuações TripAdvisor 3
Romântico setembro 2016

Short break

Will be great hotel eventually 5*, but at the moment a lot of work to be done! which they are working on constantly!!quite noisy at times! The staff are great, rooms good and the restaurants will be...
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, London
20/10/2016
Pontuações TripAdvisor 3
Família outubro 2016

An unfinished hotel - will be good when finished

Currently staying at the hotel and I am going to write two parts to the review, one reflecting upon our stay so far and the other relating to what it will be like when the hotel is finished. AT THE...
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,
19/10/2016
Pontuações TripAdvisor 1
Romântico outubro 2016

Hotel not ready by a long way!!

Arrived on the 15th October and this is hotel is definitely not open. I have never experienced a hotel arrival like it in my life must have been over a 100 builders on site, one tower not open...
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, Santa Cruz de Tenerife, Espanha
18/10/2016
Pontuações TripAdvisor 4
Viagem com amigos outubro 2016

Great fun

What a great change this hotel has bought to Tenerife. It's fun all way and great rooms and staff. Not finished yet but nearly there, this was reflexes in the price. This hotel brings life to the...
>> Ler opinião completa

,
16/10/2016
Pontuações TripAdvisor 4
Romântico outubro 2016

Musique trop forte

Très bel hôtel, chambre magnifique et spacieuse, musique bien trop forte à la piscine ainsi que dans le hall de l'hôtel , difficile de trouver un endroit plus calme dans l'hôtel, quel gachis !!! et...
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, Las Palmas de Gran Canaria, Espanha
16/10/2016
Pontuações TripAdvisor 5
Romântico outubro 2016

Único y para repetir

Ya desde la llegada al hotel se nota que es una experiencia nueva para Tenerife, la llegada fue perfecta, una atención genial tanto por parte del personal en la entrada con la maleta como en la...
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, Essex, Reino Unido
16/10/2016
Pontuações TripAdvisor 1
Romântico outubro 2016

Joke?

I have reserved via booking.com this hotel.This is no hotel, only just building place. Absolutely not acceptable. Neglected, dirty, noise suppossed from air condition. Warning: no swiming pools, no...
>> Ler opinião completa

, Leamington Spa, Reino Unido
15/10/2016
Pontuações TripAdvisor 1
Romântico outubro 2016

Heads Up!

We have cancelled our booking as the facilities advertised are not available. No salt water pool, no sky bar, no spa and no children's facilities ready on time for today's opening. I would have...
>> Ler opinião completa

, Exeter
14/10/2016
Pontuações TripAdvisor 1
Romântico outubro 2016

Hotel not ready

We have just had confirmation from the holiday firm that this hotel is not ready! Services not ready are the salt water lagoon, beach club, spa, sky roof bar and there is building work still on site...
>> Ler opinião completa

, Porrentruy
05/10/2016
Pontuações TripAdvisor 5
Família outubro 2016

31 décembre 2016

Bonjour, tout à l'air top classe, les chambres, les plus piscines et les restaurants... y a-t-il des piscines chauffées en hiver ? quelle soirée prévue pour le 31 décembre 2026 ? Merci beaucoup...
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, Adeje
02/10/2016
Pontuações TripAdvisor 3
Família agosto 2016

Должно быть итересно .

Новый отель открывающийся 15 октября 2016 года на юге Тенерифе в Плая Параисо . Будет состоято из двух фишек зданий , территория не очень большая . На территории планируется несколько бассейнов и...
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,
29/09/2016
Pontuações TripAdvisor 5
Viagem com amigos setembro 2016

Que sea un buen sitio!

Buenas espero que sea un hotel de calidad y que este acorde con las circunstancias de lo que supone este sitio! Si el precio acompaña a la calidad y al tipo de clientela que quereis, merecera la...
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,
20/09/2016
Pontuações TripAdvisor 5
Viagem sozinho setembro 2016

una gran inaguracion

este hotel diseñado para gente joven y con un encanto atractivo.va a suponer una gran oferta ..lo malo es el precio para la gente de las islas ya que no tienen una oferta de lanzamiento ,para que la...
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, Stoke on Trent
04/07/2016
Pontuações TripAdvisor 1
Romântico julho 2016

#fail

It is not open yet, still under construction This hotel showed up on google maps so went for a walk to fund it for a drink Quite surprised to find it with no windows, or anything - lol just a shell...
>> Ler opinião completa

, Newcastle upon Tyne, Reino Unido
28/06/2016
Pontuações TripAdvisor 4
Romântico junho 2016

Lunch

We visited Hard Rock Cafe 11th June mainly to buy a tee-shirt but decided to stay and have lunch so we sat in the sun so that we could watch the world go by. My husband had a blue cheese burger and I...
>> Ler opinião completa

, Florianópolis, SC
15/02/2015
Pontuações TripAdvisor 3
fevereiro 2015

Resort antigo com excelente estrutura,necessitando reformas nos quartos.

Como um hotel 3estrelas esta muito bom. a localização distante dos centros turísticos como praia das Américas e dos Cristianos Local para usufrir as estruturas do hotel,como as piscinas,oo lago de...
>> Ler opinião completa

, Porto, Portugal
02/03/2013
Pontuações TripAdvisor 3
Romântico agosto 2012

Razoavel

O hotel no geral é bom. Boa comida boa animaçao, empregados muito educados. É pena estar um pouco esolado e destante do centro de Tenerife. Tem umas lojas fora do hotel com muita coisa e barata...
>> Ler opinião completa

, Matosinhos, Porto, Portugal
07/08/2012
Pontuações TripAdvisor 4
Família agosto 2012

É um hotel de 3 estrelas

Eu e a minha família fomos para este hotel. Era tudo bom. A piscina era maravilhosa. Tinha para criança, bebé e adultos. Depois pode-se descer a rua e ir para uma piscina de água salgada que também é...
>> Ler opinião completa

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Canarias.com

Canarias.comé a sua agência de viagens em Tenerife. Reserve hotéis, viagens e carros on-line ou em qualquer um dos nossos escritórios na ilha.

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+34 922 715 353

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Canarias.com - Av. Las Américas, 7 - C.C. Américas Plaza, Local 26, 38660, Arona, Tenerife (España)


Copyright © 1997–2019 Canarias.com. Todos os direitos reservados | © TripAdvisor 2019

Necessita ajuda?

Com uma chamada os nossos agentes ajudaram com a sua reserva ou qualquer duvida que tenha. O nosso horario de atenção é

Telefone: 922 71 53 53 - 922 71 93 51

Preço Mínimo Garantido Não cobramos nenhuma taxa ao realizar a sua reserva

Preço Mínimo Garantido

Um dos nossos compromissos em Tenerife.com é garantir sempre o preço mais baixo de Internet em alojamentos, assim sendo se encontra mais barato noutra web, nós
PAGAMOS A DIFERENÇA!

    Procedimento a Seguir

  1. Contacte o nosso departamento de reservas através do formulário, incluindo os critérios de pesquisa (alojamento, datas, regime, número de pessoas, etc.) Depois de estudarmos se o seu pedido reune as condições, enviamos-lhe um e-mail confirmando o novo preço da sua reserva.
  2. Tem 24 horas após a confirmação da sua reserva e pagamento para enviar o formulário Pedido de Garantia de Preços

    A Garantía do Preço Mínimo Garantido de Tenerife.com

  • Como compromisso de qualidade perante os nossos clientes, se ao efetuar a reserva na nossa web (www.tenerife.com), encontrasse dentro das 24 horas siguentes noutra agência o mesmo alojamento a um preço inferior, abonamos-lhe a diferença de preço, sem problemas. Assím de simples!

    Termos e Condições do nosso Preço Mínimo Garantido.

  • Só serão considerados para efeitos de comparação de tarifas, os preços oferecidos por outras agências de viagens com licença em Espanha em vigor e com acesso livre ao público em geral. Ficam excluidos por tanto quaisquer intermediários sem licença de agência de viagens em Espanha.
  • A garantía incluie as reservas de Hotel realizadas através das nossas webs e não as reservas de bilhetes de avião ou paquetes de viagens.
  • As reservas devem ter sido pagas na sua totalidade no momento da reclamação.
  • As reclamações devem ser realizadas dentro das 24 horas siguintes à reserva.
  • A tarifa de Tenerife.com e a da outra web devem ser para o mesmo hotel ou apartamento, datas, serviços, nº de pessoas, tipo de quarto, assim como as mesmas condições e restrições.
  • A Garantía de Preço Mínimo Garantido não se aplica a tarifas já por si reduzidas com outras promoções, como bonos oferta, descontos, e aluguer de carro incluído.
  • Deverá apresentar documentação de suporte (url da web onde encontrou a oferta) que acredite a existência da mesma.
  • Em caso de não poder igualar a tarifa, damos ao cliente a opção de cancelar sem gastos.

Em Canarias.com reembolsamos-lhe o valor íntegro daquelas reservas que ao serem canceladas não incurram em gastos pela dita cancelação de acordo com a política de cancelação e alterações prescrita pelo fornecedor (hotel, tour operador, companhía aérea, etc.)

Volver Já o tenho. Obrigado!