Use of cookies

Cookie Policy

  1. Cookie usage by Canarias.com
  2. Differente types and ussage of cookies
  3. How to disable cookies
  4. What happens if you disable cookies

a) Cookie usage by Canarias.com

A cookie is a small file which asks permission to be placed onto your computer's hard drive. Once you agree, the file is added and the cookie helps examine web traffic or lets you know when you visit a particular site.

Essentially, cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does NOT give us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Although most web browsers automatically accept cookies, you can usually modify your browser setting to decline cookies to your prefernce. However, this may prevent you from taking full advantage of our website.

We use cookies on our website and we assume you are ok with this otherwise please disable cookies in your browser or navigate away and clear cookies set by the website.


b)Differente types and usage of cookies:

Cookies on this website can be categorized in the following

REGISTRY COOKIES: Once the user has registered and later logged in our website, this cookies are used to identify that session and offer extra security while the user access his or her information.

  • While the user is logged in, the sessions will remain open and this specific user will have access to personal information on his account. This cookies checks if such user is authorized to access that particular area of the website.

ANALYTICS COOKIES: Each time the user visits our website, a google analytics tool cookie is generated. This cookie tracks non-personal or identifiable information about the user sessions, visited pages, and time spent on the website. The information gathered is completely anonymous and cannot be traced to any particular used. CANARIAS.COM only uses this inforamtion with the goal of improving its service to the user and create a more usable website.

IMPORTANT: Unless the user is logged in in our website, the cookies remain anonymous, no personal data is gathered whatsoever. Such cookies are only used for statystical purposes.

More information about these tools

c) How to disable cookies

It is your choice to accept or deny the use of cookies on any website.All modern browsers allow the user to change the cookies settings.

Below, you will find information on how to disable the use of cookies on this website. By doing this, your browsing sessions will not be saved and any data gathered from your visit will be deleted.

  • Internet Explorer: Tools -> Interner options-> Privacy -> Settings.

For more information, check Microsoft support or the Help section in your browser.

  • Firefox: Tools -> Options -> Privacy -> Historial -> Configuration Personalizada.

For more information, check Mozilla support or the Help section in your browser.

  • Chrome: Configuration ->Advanced -> Privacy -> Content settings.

For more information, check google support or the Help section in your browser.

  • Safari: Preferences -> Security.

For more information, check Apple support or the Help section in your browser.

d) What happens if you disable cookies

We use cookies to offer a more personalized service. If you decide to disable cookies, some aspects of our website might stop functioning. For example incomplete bookings might disappear, and some messages and alerts might appear after you've asked not to be shown again.

Update and changes to our cookie policy

CANARIAS.COM is on its right to modify these cookie policy at any time. When a significant modifications take part, the users will be notified through this same website.

Contacta con nosotros

Canarias.com is your travel agency in Tenerife. Book hotels,excursions and cars by internet or in any of our offices on the island.

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Canarias.com - Av. Las Américas, 7 - C.C. Américas Plaza, Local 26, 38660, Arona, Tenerife (España)

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Need help?

With just a call to our agents they can help you with any questions you may have.Our opening hours are from Monday to Saturday from 9h until 20h

Phones: 922 71 53 53 - 922 71 93 51

Minimum price guaranteed We do not charge you for your booking

The Minimum Price Guarantee

One of our commitments here at Tenerife.com is to guarantee you the lowest price possible in internet on accomadation, therfore if you find cheaper on another website we will " PAY YOU THE DIFFERENCE "

    Procedure to follow

  1. Contact our reservation department via this application form, include your search criteria ( eg. Accomodation; dates; board type ; numero of guests, etc). After checking your application complies with all our conditions,we will send you an email confirming the new price of your reservation.
  2. You have 24 hours after confirmation of your reservation and payment to send the application form for the Minimum Price Guarantee

    The Minimum Price Guarantee, guaranteed by Tenerife.com

    Terms and Conditions on our Low Price Guarantee

  • To consider purposes of comparison of the rates offered by other travel agencies, those must be licensed in Spain indate and with free access to the general public. That excludes unlicensed intermediaries or travel agencywithout licence in Spain.
  • The guarantee includes hotel bookings made ​​through our websites and no reservations airline tickets or packages.
  • Reservations must be paid in full when making the claim.
  • Claims must be made ​​within 24 hours of booking.
  • The Tenerife.com tarif and that of the other web site must be for the same hotel or apartment, dates, services, number of guests, room type, and the same conditions and restrictions.
  • The mimimum price guarantee is not applicabe to already reduced tarifs due to other promociones , gift vouchers including car rental or other discounts.
  • You must provide written evidence and provide us with the URL of the page where you found the offer to proove that it exists.
  • In the event that we cannot match the offer, the client will be given the option to cancel without penalisation.

At Canarias.com we reimburse you the full amount you have paid for those bookings that when cancelled do not incur in any penalties that our suppliers (hotels, touroperators, airlines, etc.) may have determined and that are shown at the moment of booking.

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