Certificate of Excellence 2015
* Pay the service directly to the establishment.
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Cleanliness Location Rooms Service Sleep Quality Value
I was in the hotel for the third time, but for the first time after renovation. To be honest, an amazing change: first of all, the dining room, space, additional terrace next to the lobby bar, a...
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Last week we were in Abora Catarina and really had a wonderful week. The hotel is great, clean, well cared for and despite the measures that unfortunately now apply, everything is well organized. The...
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Abora Catalina Playa Del Ingles by Lopesan re-opened on 23 July. We arrived on 25 July for 14 day all inclusive family holiday.
The hotel has extremely good, friendly, hard-working and professional...
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Difficult to review the hotel as we were in lock down for 4 days. But the Staff were very good during a difficult time. All of them were very professional and courteous. The restaurant staff were...
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This is the second time I have stayed at this hotel. Was so pleased the first time, I had to return. This time I upgraded room to a premium view, gorgeous view of the sea and dunes. Room was spotless...
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Returned from Gran Canaria to the UK on 16/3 when the covid crisis was kicking off. During the week I spent at the hotel ALL of the staff remained professional ,calm and reassuring for the guests...
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How to review a hotel when you’ve been caught in the Covid-19 outbreak? Fairly I hope and without some of the childish comments in some recent reviews.
We stayed 8 days and left on the Friday after...
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Arrived at this hotel monday16th from Abora Continental due to closure by virus,we were given a nice room,unfortunately since we arrived we are all confined to our rooms and all facilities closed.On...
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We are currently at this hotel and whilst we appreciate that Spain has enforced a lock down which means we are confined to our room. The reason we are unable to go out is because we cannot guarantee...
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We are currently staying at this hotel during the Covid-19 lock down! We have never been so disgusted at how we are being spoken too!!!! Staff here have shouted at me and my family made my children...
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Ive just got back from 3 weeks at the caterina,great food,atmosphere,location,
One small complaint,,too many people are walking in for evening meals ,not even smart .look as they have just come off...
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Hotel is very good, and has lots of facilities for all. Food quality and variety is excellent at all three meals. Dining room is very noisy because of hard tiled floors and no soft padding on the...
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Really enjoyed our week at Abora Catarina. We were allocated a very spacious room, 130, but the only view from our balcony was of the kitchen and restaurant roofs. Thanks to Paula we could move to a...
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Very welcoming hotel with great facilities and friendly staff. Very clean public areas and the rooms are lovely. Food was very good - lots to choose from - fresh and tasty. We caught the courtesy...
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I asked the hotel for a quiet room and we stayed in 486 on 4th floor. Not much of a pool view which was fine but definitely very quiet at night which suited us fine.
The room was spotless and...
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Nice welcome, asked for a quiet room, recived 414, level 5 have maybe better wiew, but the room was rather spacy, very clean, nice beds with topmadrasse, ok pillows. Nice bathroom, with everything...
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Was here for 12 days in February. First time here and what a great place it is. As a gay couple we were made to feel welcome and most certainly included.
Positives.
The place is spotless with...
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We thoroughly enjoyed our stay at the Abora Catarina. The welcome was lovely and all the staff were very friendly. The animation team put on a show each night which is cheesy but fun. The grounds are...
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We booked this holiday a week before we travelled and were really happy with our choice. The hotel is just a few minutes walk from the Maspalomas sand dunes which are amazing with lots of walks. The...
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We are nearing the end of a 4 week stay at this hotel and have had a wonderful time especially considering how the weather has been at home. We were allocated a lovely quiet room on the 4th floor...
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Came here for a week with my girlfriend for some winter sun. Overall this hotel is good/great, but it is not a 4 star by my standards. We took a double deluxe room on the 5th floor with great views...
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Had 11 nights here and wasn't disappointed. 1st time in all inclusive. Lovely big clean room. Quieter pool at the end of hotel!entertainment team worked very long days and didn't lack enthusiasm...
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We booked with Jet2 Holidays for an all inclusive holiday for 6 adults and a toddler. The flights were on time, and the transfers very efficient. The hotel was very clean, and well maintained. The...
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You need to be happy with self service to holiday here, everything is so it yourself, which is a positive but also doesn’t make you feel spoilt. Rooms are bright and clean, staff are helpful.would...
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This hotel is spotless. It's split into different areas & cleverly designed which gives space for everyone to enjoy their holiday.. . Food well presented and cooked fresh.
Snacks & soft drinks are...
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Pools were cold. Children could not swim. Hotels response was that pools are not heated, just heatable... So in theory could be heated but are not. Disappointed familied as childen could not swim as...
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We have just returned from a week at the Abora Catarina hotel, the hotel is absolutely spotless, the staff are so friendly, the entertainment staff work so hard and put on amazing shows.
The food was...
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Excellent food restaurant staff immaculately clean .Superb room all in all one of the best hotels I’ve stayed. Initially,as I like the sun, I thought the pool was badly sighted but was then...
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I travelled to the Abora in feb with my 3 year old and 8 month old. The weather was absolutely beautiful and ideal for some winter sun. We travelled with Jet2 package holidays- who have been...
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This was another amazing visit to the Catarina Hotel. The hotel was recently refreshed and you can see a big change, a little cheap but it makes sense and looks a lot better, well done! As always...
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For a hotel of this size it is remarkable that have not been able to work out that people with chest problems like asthma or people who don't smoke also LIKE to be out in the sun enjoying the pool...
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We arrived on 18 January for 14 nights, and the check in was quick, efficient and very welcoming. I had requested the same room as before, and we were delighted to be granted our request. Room 406...
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Loved my stay at the abora Caterina which has definatly had abit of modernization looks nicer and the staff were great couldn't do enough to help. Would definitely recommend a. Stay here plenty of...
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Reception great very quick check in and prior to arriving we e mailed the Hotel to request room with a view in the Sun and this they provided,the Room given was I believe a Family Room and it was...
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Lovely hotel, modern, comfortable beds lovely views. I found the quiet pool wasn't quite as its next to one of the kids pool which was a downfall the hotel is in the middle of everything very clean...
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The hotel is very big but staff have a personal touch. We just enjoyed 10 nights there and it was great value for a quality stay. On checking in, they ensured our daughter had the room next to us...
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Very modern and clean hotel. Rooms are spacious and welcoming, complimentary beverage tray and small fridge. Comfy bed, pillows a little soft for me, extra duvet in wardrobe if required. We had an...
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This was my and my husband's first visit to the Abora Catarina - we paid for Adult's Only Area on 5th floor. The room was very spacious and kept extremely clean. Nice supply of his and her welcome...
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Good clean smart hotel.Modern with large outside area.Large clean rooms kept clean.Staff were all fantastic very helpful.Good location if you don't want to swim in the sea as 30mins walk to the...
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Just returned everything was perfect, rooms are spacious 2 beds, sofa, chairs, kettle tray, fridge, safe. Buffet was so much choice every day, meats, fish, salad, rice, pasta, if not hot enough then...
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Was very impressed when we arrived we were disappointed at first there was just me and my austic daughter the room they allocated was not suited because they had put us next to the lift and the door...
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My wife and I have just got back from Abora Caterina, really lovely place and brilliant staff. I have to say a big thank you to Paula at reception for sorting out a couple of problems that we had...
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Visited last June with my Partner and 2 kids. The hotel was great! Our family room was adequate with the bunk bed. Good selection of food every day and the bar pool was great. Lots of daytime...
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Went for a long weekend with friends aged between 35-45 and stayed as all inclusive guests for 4 days. On the positive side, the hotel is in a great location: not too far from the airport, walking...
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From the moment we checked in we knew we had chosen the right hotel. We arrived around 9.30pm so had missed dinner in the buffet restaurant but that didn't matter too much as the food court was open...
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Weather much warmer than expected. Weather apps stating 20/21 degrees most days-easily hitting 27 everyday once there.
Good choice of food albeit lukewarm pretty much everyday.
Modern tidy and...
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Firstly the reception staff and check in were great. This was our second visit we were there in September so they gave us a nice room as returning guests.
Room was fine over looking the pool.
Food...
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I earlier wrote a rather hard review, and need to say that the food has drastically improved the past days. The animation team is very friendly and works hard for people to have a good time. The...
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First hotel is stopped in where staff refused to help me get my luggage to room. Hard finding room as room numbers incomplete on walls. Was told by one receptionisthat that things happen in hotel...
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The first time we were here we really liked the hotel, however it was a huge disappointment this time. I don’t know what happened but it seems that they are focused on what you’re not allowed to do...
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Room big and clean, very comfy beds, nice balcony . Pool and areas nice and clean water very cold, plenty of sunbeds. Bars good selection , good measures, no queues. Snack bar clean well stocked...
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was here for christmas, been before 6 years ago when it was under different management. we were in room 127. I would not recommend this room/area if you have any disabilities as there is a flight of...
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On our last day of a very good week. The hotel is spotless and staff work tirelessly to keep up standards. Good quality food and drink and the Animation team put on some good shows and work hard and...
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hubby and i went for xmas/new year xxgood points the entertainment staff excellent all day round pool etc for kids and adults at night they did shows amazing talents they all have xxx the rooms were...
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Good hotel...not far from dunes and beaches..down to front..left for families, right for nudies... and meloneras... Don't do low cost bus tour £15 to mogan market on friday as it takes 1.5 hours to...
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We stayed from Boxing Day for a week over new year. We got a private transfer from airport it’s a little more expensive but takes about 25 mins and worth it in my opinion. The hotel itself was very...
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Great holiday weather is fantastic at the moment but chilly in the evenings. Great hotel for the children although it will start getting quieter now until Feb. Our 1.5 yr old and 5 yr old have had...
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Still here unfortunately, have never met staff so unhelpful and sour faced in all my life. Hotel is a total nightmare. Happy New Year to everyone here, defo won't be back. Dont even kno where to...
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We enjoyed our stay at the hotel but there were a couple of negatives we arrived on the 15th December for a week staff were great , entertainment and kids club were fab . The negatives for us were...
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Last time we were at the Hotel it was the IFA Catarina so we thought a return was long overdue. Reception was excellent and we were soon despatched to room 122 our base for the next 2 weeks. Had...
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My partner and i arrived late on 23rd dec and were given wristbands and told to get something to eat which we did food is good and plenty of choice. Hotel is very clean with cleaners at it all day...
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This was our first holiday away for Xmas and we were not disappointed. From first entering the hotel. The staff at the reception were so helpful. There had been a mix up with rooms so we were...
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The suite I reserved was roomier than expected from photos and the location was everywhere I wanted to be. I would consider this hotel alone as reason for returning to San Sebastian. The English...
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Check in was efficient and quick. Free wifi, safe needed to be payed for, I didnt bother as I was only staying 3 nights and just carried my valuables with me.
Room very spacious and always...
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Stayed here over Xmas with my husband, 2 children aged 8 and 3, my mum and her husband.
It’s a great hotel overall and we would definitely return! The effort they made on Christmas Eve and Christmas...
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The positives: rooms are a good size and air con works, food is good, plenty of loungers in different areas of the extensive grounds, staff all very nice
The negatives: our first room smelled of...
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During my visit to this hotel I found very disgustingly filthy rugs in the reception area, I found live wire connections in my room, I found plaster falling off the wall in my room, I found broken...
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Hi all we booked two weeks in the above hotel for a break before Xmas and overall the hotel was ok the food was good and good selection of different things so you had always something to eat the only...
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Stayed here middle of December. Hotel looks nice on arrival.nice quite location.
Rooms are average. Had deluxe,top floor. Nice views off pool and the dunnes. Food is not to great,abit same,y every...
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This hotel has a buffet that exceeds most I have seen. Amazing variety and generally very good quality. I will validate some required improvements - over done rubbery fried eggs, over cooked bacon. I...
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We are at this hotel now as I write this short review. This is quite a big hotel with lots of places to sit and relax and enjoy the sun. Our room is modern and spacious, good shower room (no bath if...
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We hardly ever stay all inclusive
However this is one of the reasons we should
Good food, hot plenty of choice
Buffet food all day if needed.
Beds comfy pillows perfect
This is what all...
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Before writing this review I read a few previous reviews and after reading them I feel I must have stayed at a different hotel.
The room was probably one of the best we have ever stayed in but could...
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Have stayed at this hotel 8 times before and often recommended to friends who liked it.
Lots of things worse this time, meaning will probably be my last visit.
Is a family friendly hotel but never...
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My wife and myself chose the Abora Catarina as we felt like a change from the Meloneras area and holiday in the Canaries every December.
Sadly for us the hotel did not live upto a 4* experience.
We...
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The hotel is spotlessly clean and very modern since it’s refurb, however they have got 2 things significantly wrong, 2 things that could make it break your holiday. 1) the food is almost the same...
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This was our third visit to this hotel so there are a lot of good things about the place. The location is good and the facilities reasonable but our recent stay was spoilt by several things that one...
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Clean and spacious room, nice facilities in general. Great location close to the Maspalomas dunes and within walking distance from the beach (although there was also free bus service to the beach...
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Having stayed for one week all inclusive we wished we’d booked for two.
Our standard double room was excellent and kept spotless, the facilities are great, with the best food we’ve ever been served...
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We are currently in the last 2 days of our stay at this hotel and whilst I agree as some reviews have already said the staff work hard I have the following comments/ observations:
1: This was sold...
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The location of the hotel is perfect! 2 minute walk to the dunes through the Riu Palace, 10-15 minutes walk to the Yumbo centre where there are plenty of shops during the day and bars on an evening...
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Very enjoyable stay almost nothing to criticise about this Hotel. The staff are very helpful and friendly. Good choice and quality of food in both the restaurant and snack bar. The hotel is very...
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Overall we had a great week, however a couple of things would of made it even better.
1. on Check in - we weren't told about only having 4 coffees free in our room, for an all inclusive hotel would...
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First time in Gran Canaria and first time at the hotel. Room itself really modern, well kept and spacious with free of charge safe in the room. The location was excellent with only a short walk to...
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The hotel is spotless can't fault any area, public toilets are kept clean at all times. Staff all friendly. The drinks are very good and some named brands. Hotel rooms are lovely and well kept and...
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Currently just waiting to leave this gem of a place to go home. Good points: spotlessly clean, immaculate; staff, each and every one works tirelessly and are extremely helpful and good humoured; the...
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The hotel was in a good location .room was nice and spacious. There was a kettle in the room with tea etc but it was never replenished all the time we was there .
Entertainment I thought was really...
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The best part about this hotel is the location. About a 10-15 minute walk to the beach and sand dunes, however there’s a lot of steps so if you struggle a bit with walking there’s a free shuttle bus...
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Lovley hotel in a good location close to bars, shops, beach, shopping centres and Yumbo centre.
I found the staff all helpful and friendly, the place is very clean and they always seem to be...
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Excellent location and ideally situated next the and dunes and beach. Immaculately clean Hotel throughout. Friendly, personable staff who are eager to please and ensure that your stay is comfortable...
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Very good location as its next to the dunes. Although with a dew minutes walk you can reach Faro and Yumbo centers. Rooms and the hotel area are very clean. Staff polite. The evening programs are...
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Abora Catarina by Lopesan is an amazing hotel. This is our first stay with Lopesan and it was very satisfying We arrived very late and was greeted by a concierge named Isabella, she was...
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Had a great week here with our friends and really enjoyed the hotel and surrounding area. Great access to the beach and you can walk across the dunes to Maspalomas lighthouse. Only issue I had was...
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Clean and tidy room, all inclusive food was very good and a lot of variety daily, close to shops and beach. Would prefer the daily cocktails to be available any day instead of select days only. Most...
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The way they con you on your last day to get another 50€ per person just to sit by the pool is outrageous.
There are much better hotels with better facilities, better food and who understand...
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Just had 2 weeks here with my husband. Weather amazing. Room was ok, spacious but always had a bit of a dampish smell, the type of smell you get when mops have been used time and time again without...
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This was our third time at this hotel and we still love it. All the staff are very friendly and are always happy to help. The entertainment is brilliant the team do a great job and work very hard...
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A big and well run hotel. The staff were very helpful pleasant and professional. From cleaning service, restaurant staff to entertainers/pool activities.
The hotel has beautiful and intresting...
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Just had a great week in Gran Canaria staying at the Abora, hotel staff are really friendly and the hotel is clean and we paid extra for a delux room which was excellent, food a plentiful and...
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Enjoyed our stay great for kids food good only complaint is this hotel implements last day all inclusive charges per person and last day late room charges in our case totalling £117.00 on a last...
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We arrived late night however the restaurant was still open 10 pm so we could get some food and drink.
Our room was on the ground floor overlooking the gardens so was very quiet.
The main pool area...
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A little background to put my review in context; my family and I were assigned to live for three months at the Abora Catarina Hotel by Lopesan Hotels - the promoter that contracted with our employer...
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i say FAMILY Hotel as this hotel is so kid friendly,arrived home yesterday from a weeks break with grandchildren,we would have loved to go out for days but we were unable to get the boys out of the...
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Arrived last night, checked in easily although no info given about pool towels or safe rental.
Managed to get something to eat at the so called food court, disgusting burger in a roll which was rock...
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On the positive side our sta here was very pleasurable. The room was comfortable, cl;ean and quiet with good facilities and a decent view. The staff were all generally very friendly apart from the...
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Traveled as a couple with toddler daughter of 15 months.
In short: We enjoyed this week, but we will not return. There are other hotels we have visited which is just a little bit priceier, but more...
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,the hotel was in a good location and rooms were very clean. The staff were very helpful.
This hotel is aimed at families and not couples. We booked for a few reasons in brochure it said had adults...
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It was a great hotel experience I did not expect to be honest.
We went for a week in the middle of October as a couple. Didn't have much to complain about.
I think the highlights of the hotel are
1...
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This hotel is really not a good experience for families with baby stroller, always lifts and stairs. Food is not quality and you receive the day after what you got the previous day. No free coffee...
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We stayed at the hotel for just over a week in middle October and feelings about the hotel are mixed. There is plenty good to say about the hotel – it is nice and modern, spotlessly clean and the...
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I arrived at the hotel at 10.30pm and was checked in fairly quickly. I was given information about the Wi-Fi and safe and where to get something to eat which comprised of ham and cheese sandwiches. I...
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I have been coming to the Caterina for around 10 years now & I have to say this will be my last visit. This used to be a 4* hotel with a family feel but generally the more mature families and older...
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Fantastic place, lovely weather, lovely facilities and lovely people - Evening entertainment poor. Hotel entertainers arrange the kids disco and the main show and it's too much pressure as the shows...
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Stayed again this October,lovey Hotel with nice rooms great location,few niggles that the Hotel is fully aware of but never fixes ,food still cold some of the time unbelievable they don’t fix this...
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A somewhat noisy area above and around the stage but we had a quiet suite at one end of the hotel. Two pools again one quiet and peaceful the other is where the superb entertainment staff ran the...
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We stayed for a week in September. The hotel is clean and modern and staff helpful. The local sand dunes and beach are lovely and within walking distance. Highly recommend the moonlight cinema, for...
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We had a great holiday, the animation team really make it! The hours and work they put in is incredible! The room was ok, it wasnt spotless but it wasnt filthy, the food was all cooked well, there...
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This was our third visit this year with the last being in May. It's still a great place to stay for all age groups providing great food variety and facilities for all. The disappointment for us was...
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Overall a fantastic holiday. The hotel is clean, the rooms are fresh and modern with a great shower and decent hairdryer in the bathroom.
The food was very good with a good deal of variety. A small...
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Chose this hotel for its location and the fact it had been recently refurbished and all inclusive as taking children with us.
The Good
staff were very friendly and a lot of them, hotel was clean...
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This is a very nice hotel. Nice modern and clean rooms. Ours was actually quite large but we didn't pay for anything different.
The food was good but became a little repetitive towards the end of...
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Arrived late after delay at airport checked in went straight to bed as very tired wasn't told at reception we needed to pay for a safe 🙃woke in morning went straight for breakfast as we were...
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Arrived about nine thirty pm ,we were checked in by Alberto who told us leave the cases behind reception and get yourselves something to eat in dining room as it shuts at ten which we were so ready...
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Just got back from a week at this little gem of a hotel.
Not really sure where all the negative reviews are coming from as on the whole this really is a great hotel.
Sure, it has some flaws but...
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So went here with my family, including a 3 year old and my aunt a wheelchair user and have been assured it was wheelchair accesible.
1. Food was ok, not much choice, no theme nights food just seemed...
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Abora Catarina is a very nice hotel for all categories of guests. It really lives up to its four stars and is a place that you will return to. We have stayed there ourselves and also a couple of...
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This was our first visit to the Abora Catarina but not our first to Gran Canaria. Obviously had read all the mixed reviews so didn't know quite what to expect. The star rating for hotels is given...
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Oh Catarina what have they done to you?
I have stayed in the hotel over 30 times and the standards have declined since the refurbishment. It is now well overpriced and definitely not 4*
The biggest...
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Honestly have no idea where the bad reviews come from with this hotel. We've just returned from a group of 9 and had an amazing time.
Never once struggled to get sunbeds or parasols. The rooms and...
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Second stay here. Not so good as the first.
Good points: Animation team are fabulous and do good activity events. The grounds are beautiful away from the main pool. Rooms are large with a good...
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If you love European food it’s place for you , hotel is ideally located not to near not to far for centres , good pools great rooms drink what you like , staff helpful if a bit limited for English...
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I was a little worried after we were moved to this hotel because our original booked hotel decided to referbished as I was with my Nan who wanted a quite few days. our room was lovely and clean and...
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Overall this hotel was OK! The self-service drinks, food, room and pools were all up to scratch. What disappointed me was;
1) The Evening entertainment - this was done by the animation team and each...
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My boyfriend and I have just returned from a week stay at this hotel; after reading mixed reviews, I was sceptical leading up to our arrival. However, there was no need for us to be as we were super...
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After reading some of the reviews I was quite concerned about coming here. I’m so pleased to say we had an excellent experience and I highly recommend this hotel.
The hotel is cleaned to an...
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Cannot complain everything is great until you check out. I won't bang on about the extra charge but it does seem unnecessary. We will be returning for new year as the hotel food and rooms are super...
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The staff of this hotel are the best . That’s what makes a hotel gorgeous. The people who looks after you . Also the room is clean and spacious . Service excellent . Location not too shabby . Lovely...
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Arrived to this hotel on saturday quite worried after all the reviews I have read lately however we cannot find fault with this hotel. Check in was very quick. Rooms are spotless and cleaners always...
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As a family of four including two teenagers 14 and 17, we stayed here for two weeks at the end of August.
Rooms were lovely, clean and spacious. Beds were comfortable. we had a fridge and kettle in...
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This hotel is over priced...They don't let no one visit, if it's not guest of the hotel. I have a friend live here,who couldn't step even in and they said if he doesn't have bracelet go out. Very...
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My friend and I were upgraded to this hotel and so grateful. It is a very friendly and spotlessly clean hotel.
The reception staff are very approachable and helpful and the cleaning and catering...
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The animation team were amazing!! They worked so hard every day and the activities they provided were excellent and suitable for all ages. The rooms were modern and cleaned everyday. The choice of...
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As concisely as possible:
* Arrival process poor. No formal greeting etc and only one member of staff working the desk, so expect delays. You are then given directions to your room and off you go...
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We went for two weeks and we had a great time. The hotel is clean and the staff work very hard. The animation team are excellent! They are so friendly and always stop to say hi even when they are...
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A great hotel for families with kids. Modern look, and very good installations. Great and fun day-time activities, and no loud and late evening shows. Quiet area, very close to the amazing Maspalomas...
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Hugely disappointing in all areas. Dirty, ant-ridden public areas, poor food quality and choices and the sense that the hotel are just money grabbing instead of focusing on hospitality. Nowhere near...
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The rooms are lovely. The hotel is really nice. The animation team are fantastic and work so hard. They gave us so many laughs. The food was excellent no holiday tummys for us. The foam party was a...
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This hotel is amazing, there isn’t anything I could fault about the whole week I spent there with my family. We previously booked another hotel but due to it closing down we got the choice to move to...
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Ignore other reviews who say the food is poor here. If you are a chips and sausage only family then you will certainly not enjoy the delicious varieties of fresh salads, fish and meats. As a non meat...
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Struggling to understand where any negative comments are coming from. Just returned from a weeks holiday at the hotel yesterday & honestly couldn’t have enjoyed it any more. I was there on a family...
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This has been one of the best family holidays we have ever had!!! From start to finish the staff were so attentive, polite and genuinely care!
The entertainment team were fantastic with kids and...
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Stayed for 2 weeks at the start of August. Had a fantastic time, and could not recommend this hotel enough. Hotel is lovely, rooms were nice, could do with a touch up here and there, but certainly...
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We were a family of 8, with 4 rooms, checking -in and we were told that on the day of departure we could not use the facilities after 12 noon and had to stay in the lobby unless we paid 15 euros per...
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Me and my family have just spent 10 days all inclusive at the Abora Catarina. We loved every minute. The staff were brilliant, the entertain staff were exceptional, they entertained all 5 of my...
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We was transferred from another hotel due to refurbishment. Hotel was brilliant, had an amazing time, lovely weather, very hot.🌞 Cant wait to come back again⏱🧳🛫. Hotel is very child friendly, wide...
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Not sure where the bad reviews of this hotel come from!
We have just stayed here for 1 week, 2 adults and 2 children and have had an amazing time.
Hotel is spotless as well as rooms which are also...
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We stayed in this hotel 14 years ago and was impressed then and going back again we were not disappointed it is an amazing clean and family friendly hotel . Food is amazing and entertainment for all...
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We spent 11 days at Abora Catarina hotel and enjoyed our holidays in family (2 children 4 & 2 years old)
Clean room and environment, quality of the food and beverages, great location to visit the...
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Unbelievable stay, nothing to fault at all, well and truly surpassed our expectations. Fun for all the family, young and old! Cannot recommend highly enough!
I had regularly checked trip advisor for...
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It was great. Hotel really 4 stars, food very good. As for food at all inclusive meals, I won't say anything because I spent most of my time on the beach. Drinks always available. Pool a bit small...
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Stayed for 10days at this hotel, food was lovely and plentiful, rooms were clean. Pool was busy found it hard to get a parasol, though towards the end of the holiday a few more appeared, but still...
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+ nice clean rooms
+ good food
+ pools for every desire....swim, slope, baby
+good value for money
- evening entertainment
- close to the beach but far from the sea.... (you have to walk about 15 min...
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Our stay at this hotel was brilliant. We had a family room overlooking the pool. The fridge in the room came with 1 bottle of water and that’s it, anything more came at extra cost. We never bothered...
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Cant say the welcome was great after 10 hours travelling. Gad to ask for one of the wristbands and told rooms are that way. Took us ages to find them. Didnt help some of the numbers had fallen...
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Our first time in the gran canaria, it really was beautiful and the hotel was all round great , food was good quality and rooms were lovely, the only thing I was disappointed in was the age for kids...
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Well after our family holiday last year and leaving this hotel a 5 star rating we have to sadly give them a 2 this time. From the day we arrived we had problems. 1st of all we booked in and they said...
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First of all I must say we stayed at this hotel 3 years ago as a special family occasion. We booked 5 rooms for 2 weeks - not a cheap holiday but we loved the hotel!
We rebooked this hotel for...
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All the staff were friendly and the entertainment was generally good. The hotel was clean & tidy, as were the pool and all outdoor areas. Disappointed by the lack of children’s ‘splash’ pool in the...
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We stayed for 1 week, 2 adults, 2 young children. The room was spacious , clean and the kids loved their play tent and beach bags.
The food was good but not enough variety. The animation team was...
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The food was awful. The pool area was dirty and in need of repair. The rooms were too small . We had two rooms a double for my mother father and my son . And a family room for me my husband and my...
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Positives
Clean, well-kept hotel with lovely grounds.
Friendly, helpful staff.
Good choice of food in the buffet restaurant.
Good mix of soft and alcoholic drinks - all decent brands.
Amazing...
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We will absolutely recommend this hotel - the staff is so friendly to the kids, they really loved it. Good food, great rooms. The location by maspalomas Dunes is perfect.
We are all very satisfied...
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This hotel is in a good position for local restaurants, the sand dunes at maspalomas and the Yumbo centre. The hotel itself has good facilities for kids, a playground, different pools and the...
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we had a great 10 days in this hotel, the animation team made it for us we were a family of 13 six being children and they always had time for them ,thankyou for making their holiday team, as we were...
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Just got back yesterday from 10 days at this hotel. Check in was very quick we arrived late and was advised to go and get something to eat before we were given our rooms to make sure that we got some...
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This hotel is a lovely all inclusive hotel.. plenty of choice of food and drink at all times.
Rooms are modern just some little bits that need amending but nothing to grumble about - room 348...
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We spent 11 nights in this Hotel with the all inclusive package booked through Tui. We have travelled with Tui more times than we can remember over the last 20 years but on this occasion we were very...
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Lovely hotel hard working staff trying to entertain as with anywhere you get sun lounge hogging but there are a lot of beds around and we always got a bed but just speak to life guard and he will...
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Just got back from this hotel what to say if u want to sit in the hotel allll day n night great nothing to do within walking distance beach 20 mins away on bus, the cocktails doesn’t havent much...
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We had been taken to the hotel by our son in April and were so impressed by absolutely everything that we booked for 17 of us to go there in June.
There were 8 adults and 9 children aged 8 down to 2...
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I have to say this hotel exceeded my expectations altogether. I have stayed in a few hotels in Gran Caneria and this by far was the best. The all inclusive is so much more, you not only have the...
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We really enjoyed our stay at this hotel and would recommend it to others, but mainly for families. We didn't realise how many kids would be there outside of the English school holidays but that's...
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We stayed in a family room. Kids loved it. Decor bright, room very clean, shower fab.The grounds are very well maintained with water features and lots of grassy areas. Plenty of sun beds available...
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The hotel itself is nice, a good amount of facilities. Although there were a few major problems with our stay here. The main one being that on your departure date that they do not allow you to use...
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Great hotel with courteous staff. Superb contemporary style and fantastic location. The only criticism being the cost and quality of food and drink at the terrace bar. Too expensive and quality...
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We have stayed at the abora on two occasions now and on our last visit put off completely. The management have now introduced the removal of all inclusive bands upon checking out removing all...
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Excellent food, friendly staff, entertainment very enthusiastic, only disappointment was the outdated Parrot show, shouldn't be allowed. The presenter was rude to the audience, should really have...
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We are a family of ten. Nanny, grandad, mum's, dads and grandchildren. There was something for us all. The dunes that are only 10 mins walk ended up a fun morning for everybody. Pool fun all day...
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This is the second time we have stayed at this hotel and sadly our stay was ruined on the last day. With our flight not until 8.15pm, our pick up was not till 17.25
We were told we could extend our...
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We realised on the second day that we were supposed to stay in this hotel two years ago, but it was closed for a refund so we had to go to an alternative hotel, and to be honest we were quite...
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Stayed in this hotel for 10 nights in June with my friend. To begin with we were really impressed. Hotel was clean and tidy, even our standard room was bigger than what we were used to. The pools...
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We had a lovely week, the pool is nice, the food is good and the drinks are great. There’s always something to eat and drink and the entertainment is good.
At the start of the week, we were told...
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My partner and I stayed here during June, the hotel from the outside is lovely and so is the reception, I’d definitely recommend requesting a higher floor as the views are lovely but unfortunately...
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Stayed at the hotel for 11days 4 adults 1 child . Hotel excellent , Rooms on the 4th floor both had great views. Reception staff excellent check in no problems.Resturant serves various dishes and...
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We (6 adults, 4 children) have just enjoyed a fantastic 9 nights here. The hotel and rooms were lovely, very modern and super clean. The food was great, many options to choose from. All staff were...
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Amazing holiday second visit this year, great food and facilities, exceptional friendly staff and in a great location. Entertainment was good pools are fantastic with plenty of sunbeds there is no...
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Lovely modern hotel in great location. All the staff were very polite and helpful. The animation team are brilliant and work very hard. The food was nice too - we only have good things to say about...
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Very beautiful and clean hotel with very tastefull food. I recommend it go everyone.
The staff is very friendly, location of the hotel is nearby the dunes of Maspalomas. Walking to the sea is about...
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Will try & write an in depth review as i think the hotel deserves it! Location is very close to the beach and airport, the sand dunes are also a stones throw away if you walk through the riu hotel...
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Stayed for 2 weeks to get some much needed r and r. Got there and was offered a free upgrade with a better view. It has obviously been refurbished recently. The corridors to the rooms are still a...
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Just come back and it was one of the best holidays we have ever been on, loads to do for the kids! Animation team is absolutely amazing and there’s never anything rheycwont so to help your stay be...
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This hotel has everything! The facilities are superfresh and the straff is very friendly and helpful. The animation team is so talented! They have new shows every evening and a lot of activities in...
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A very nice hotel to stay in
From the greeting when we arrived we knew it was going to be great.
Very comfortable suite with separate sofa , mini fridge and well designed room.
Very nice bathroom...
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Noisy, smalish and crowded.
Tiny pool, nudist people walking around naked, unfriendly and creepy.
Food repetitive and of poor quality.
Architecture of the hotel poorly designed, narrow corridors and...
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Small details are overlooked these form an impression on all visitors, first impressions don’t get a second chance!
Hand sanitizer gel dispensers - empty and not refilled even in the buffet area...
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Laundry very expensive. It’s cheaper to buy new socks than have them Cleaned here. Which is environmentally irresponsible in my opinion. Poor water pressure in the shower. Overpriced generally...
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After searching at different holidays for weeks reading reviews constantly I eventually booked this holiday with Jet2hoildays ( another highly recommended company )
Because of the reviews. And as...
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Very good hotel, well maintained and clean rooms, pools and gardens. The food was really good with lots of variations. Very friendly staff from the housekeeping to reception and restaurant personnel...
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Wow what’s there not to like. Ignore any poor reviews - the food is exceptional, staff superb the restaurant and bars are run so efficiently - staff always happy to help. Travelled with 22 year old...
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We have had an amazing stay at the hotel. It was recently renovated so everything was clean and new. The staff was very friendly, and the food was delicious. With every meal it was a little different...
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I was moved to the Catarina after my original booking for another Lopesan hotel was cancelled last year. First impressions were nice. Place is clean and tidy. The rooms are big with nice bedding...
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This is my second stay at this hotel and it was as wonderful as the first stay. Room is modern and spacious with tea and coffee making facilities and a small fridge. Maids provide an excellent...
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Very lovely hotel, staff very friendly. Very polite from check in to check out.
Beautiful room, highest floor. Good location. Very close to shops and bus to the beach. The return from the bus to the...
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We returned to Catarina last.month and it was as wonderful as last year. Immaculate hotel, friendly staff and range of food options.
The rooms are spacious and well maintained.
The grounds are well...
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stayed at this hotel 20/5/2019-30/05/2019 a party of 5adults and 2 children and 1 infant 1 hour late arrival due to airline arrived at 2230 check in staff sent us straight down to the food court for...
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Had a fabulous 2 weeks stay in May, the hotel is perfectly situated close to the scenic dunes and run a regular shuttle bus to the beach 5-10 minutes away. The hotel is easy to recommend, the rooms...
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Describe the service you experienced - From the moment we arrived, we were greeted by a really friendly receptionist. Everything modern and check in took minutes. The animation team were always...
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Really fell in love with Catarina,had a top floor room quiet with afternoon sun (too hot at times sit on balcony ) but very comfortable beds for a siesta ,with air conditioning .the food at mealtimes...
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Could not find any fault with this hotel. Service was 5*
Food excellent lots of choice. Plenty to do in and around the hotel.
Entertainment team made sure you were all look after.
Rooms great...
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We cannot praise this hotel enough after a recent visit. We emailed prior to our trip requesting an upgrade of room and on check-in they were all prepared for us resulting in us being given a...
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Fantastic hotel and majority of the staff went out of there way to make you feel welcome. The lady at the front desk was abit brisk at times but all other staff was fantastic, the entertainment team...
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I cant recommend this hotel enough. Gardens are well kept, pool areas are brilliant more than enough sun loungers for everyone. food and drink selection far surpassed my expectations. with very...
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During our stay it was obvious that nothing was too big or small to request from the Hotel and staff, the environment is fantastic and the atmosphere created by the Animation team is second to none...
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So where do I start
Hotel - the hotel has been totally revamped from our visit 2 years ago and I’ll be honest it is much cleaner and fresher looking but that’s where the good review ends
Food...
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I stayed at Abora Catarina for a week in May 2019 as part of a package holiday with TUI.
Check In was very friendly, very quick and very efficient, due to a flight delay of almost 3 hours (TUI) we...
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Loved this hotel, staff rooms and food are all fantastic. Entertainment crew are absolutely brilliant will definitely be visiting again.
Location is great.close to beach shops and bars. Beer wine...
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Well from arrival to end of.holiday can not pick a fault with the hotel friendly Staff. Nice good.and hot.food plenty of snacks and drinks. People from previous reviews complain about the trival of...
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Abora Catarina (renovated IFA Catarina) great as always, we missed some of the all-inclusive style services (drink dispensers at dinner instead of waiter service etc.) but we enjoyed our stay.
Food...
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My partner and my self arrived on May 5th for 2 weeks and what a 2 weeks it’s been. We leave on Sunday but we will definitely be back. The entertainment crew are absolutely wonderful they never stop...
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From the moment we arrived we knew it was going to be wonderful. Check in was quick and we were in our room within 10 minutes with the most courteous front of house.
We had a family room which was...
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From the point of checking in - it was a perfect holiday! Food was great everyday, staff are top class, the animation/entertainment team we’re always there to keep things uplifting
Very pleased we...
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I have just read the review by gspdj where they gave 1 star. I totally disagree with their comments. Myself and wife have just returned from a 2 week holiday at this excellent hotel. On arrival, the...
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16 of us stayed in this hotel for the Gay Pride festival. Large comfortable rooms , many include a large sitting area so you feel as if you have a hotel suite. We had the most amazing cleaner...
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Just spent 7 nights all inclusive at the Abora. Modern hotel, nice room. Pool areas and gardens well kept. Lots of sunbeds available dotted round gardens and pools. Staff very friendly everywhere in...
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Can not fault this hotel .Quick check in by pleasant staff .We did upgrade our room and it was lovely and quiet on the 5th floor.All the staff are very nice and even remembered what drinks we had...
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Don't want to recommend. Wants to keep this a secret.just returned. Will book again soon. Pools spread out to give access for everyone. Gardens big and beautiful. Walks around garden areas . Plenty...
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From arrival to departure just amazing. Gardens beautiful,fish pond tranquil. Pools big small and hidden around the side . All clean and safe. Food and drinks limitless and good quality. Children’s...
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10/10. Great value for money
✅Modern,spacious and clean rooms which were spotless every day
✅Excellent selection of food and drinks (Some of the food could be a little warmer but there is a...
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We stayed one week in this hotel with our daughters (8 and 11 years old). Our room was close to the swimming pool and the restaurant. There were lots of chairs round the pool, so there was always a...
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Incredible value for money. A really well designed, well located hotel offering excellent rooms, bedding and service. The bar and restaurant are good as well. If you are staying in San Sebastian...
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Will be back soon all good +++++ nothing to complain about. Near to the Maspalomas beach. Shopping centre around the corner. Food, personal, pools and the top floor sunroof for nudists. Great drinks...
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We went to the Abora Catarina for a week at half term during Easter and I really feel that I should express just how fantastic it is. Upon arrival we were greeted by a Happy and friendly man who...
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Lovely hotel modern and clean. Food was plentiful lots of choice and despite reading about the food being cold we didn't experience this. Good location easy walk to the dunes, free shuttle to the...
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We had a great week, it’s hard to fault this hotel. Excellent location to the sand dunes. We never expected day time entertainment, it was superb, the DJ is amazing and the foam party was extra...
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really nice hotel , was here for a week the pool and gardens are well looked after , plenty of sunbeds all over the place ,the main pool gets busy as to be expected ,not the same frenzy for beds...
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Really enjoyed staying at the hotel,and would come back,unfortunately we went at a very busy family time ,so not as peaceful as I was hoping,but that was not a reflection on the hotel,the food was...
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Came here for a second time, this hotel has everything you need. Great food available 11 to 11 for pizza garlic bread hot dogs burgers chips nuggets onion rings as well as healthy options. Lovely...
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It was an excellent overall experience, from the variety of food, quality of food, quality of service, friendliness of staff, comfort and ambiance of restaurant to comfort of bed. Excellent overall...
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Absolutely fantastic hotel ! Super clean !! If you have kids the entertainment is second to none they really go all out for the kids. The all inclusive side is endless. Slush puppies, a coffee...
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Great Hotel, returning after a year gap. Everything great but previously disappointed by the gym which was a bit makeshift and run down. Does anyone know if this has been refurbished? Apart from that...
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We were really pleased with our stay at this hotel. Recently been refurbished so rooms were clean and modern and really roomy. Also allowed you to choose a preferred time for maid service which was a...
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This is our second visit in 4 months to this great hotel. Everything you want in a holiday is right here; Great location, facilities, staff with clean modern bars & resturesta/eating areas. Just...
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Great place for some early sun. The hotel is bright, clean and modern. Room was large and comfortable, lovely balcony with table, chairs and sun beds overlooking the outdoor entertainment area...
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Being an o.a.p well travelled couple we had one of the best weeks in our lives.The staff are so helpful and friendly. The cleaning staff are to be commended as they do a splendid job.We were...
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Pool water - cold
Limited umbrellas
Overly done entertaintment
Food ok, drinks/food from machines ....
Rooms v. Clean.
I found out that 4 to 5 star reviews are the ones entered by the hotel itself...
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I'm not sure I like the refurbishment as much as the previous décor and layout, but still very good! This is the fourth time staying here and we will go again.
Food is very good and more space in...
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We have stayed here 3 times. Hotel always nice & clean the staff friendly & ideal location close to the Yumbo Centre and the beach & sand dunes. The food is good but we preferred to eat a bit later...
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Stayed here many times now. Really good value all inclusive hotel, with friendly staff, good food and drink selections - mojito cocktails a favourite of mine most days.
Plenty of sunbeds around pools...
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We booked this hotel for a bit of winter sun during March and we only stayed for 4 nights and booked through TUI. We seemed to be one of the last drop offs on the bus, taking about an hour from the...
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Stayed in the abora caterina on March the 18th for a week with my partner , had a great time , great location , great rooms cleaned every day . Fantastic service , close to shops and bars would...
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Lovely clean hotel in a nice position, but the pool was freezing and the food was only 2 star as it didn't change all week and was cold. A very expensive hotel for what you get, we have stayed in...
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We stayed here in February for the second time and thoroughly enjoyed our holiday again.
The new pool area is lovely and peaceful and once you get used to the freezing temperature it is a lovely...
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The hotel is lovely, very clean and well presented. The staff cannot do enough for you from check in to waitresses and bar staff. You will regularly see the hotel manager coming down from the office...
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Just returned from 10 nights
Room great - apart from problem with too shallow shower tray, which is often commented on, don’t know why hotel doesn’t address because damage to woodwork and door very...
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We had booked another hotel near the diving center but we were brought to this hotel since the other hotel was overbooked. Abora Catarina is very clean and the food was amazing. The highlight of the...
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Just got back from a week at this hotel and cannot thank the staff enough. Brilliant hotel. Plenty of good choices even for fussy me. Facilities and animation team were fantastic. Well done team. We...
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Let me first say thank you so much to the lovely receptionist Elado Ferraz, the cleaning lady on the 4th floor and waiter Noa Martel plus all their colleagues for an amazing holiday. It was...
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Outstanding Hotel right in the centre of the old town by the harbour. Staff outstanding. Rooms spotless and great cleaning staff. Free drink on first night which is a nice touch. Luxury hotel but...
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We had a lovely week here with a beautiful room overlooking the pond and quiet gardens.A lot of thought has gone into the renovation. My gluten free diet was catered for with bread available on...
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Second visit to this hotel, last time was in March 2018. Great staff, exceptionally clean and a good food options for those on all inclusive.
Only two gripes:-
1 - When we arrived we were not...
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This visit from Feb 11 to 25 was our fifth and once again we were blessed with wall to wall glorious sunshine for practically the whole fortnight. On arrival we were well looked after by Alberto and...
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We booked this as a cheap all inclusive so that we could afford to eat out as well. The hotel is close to the dunes and a 20 min walk to the main beach and Yumbo centre. Our room was large and modern...
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We stayed for a week AI at beginning of March and found the hotel modern, bright and the rooms were really large and well kept. The food was plentiful and always good quality. Staff were pleasant...
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What can I say about this hotel, apart from book it right away! we stayed in room 255, we were made welcome all week, the food is amazing with loads to choice from and great for you veggies, the...
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From check in to when we checked out everything went really well. Plenty of food and drink choices.
Sometimes there were some things that didn’t suit us but there was always something else to choose...
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Overall well worth the money, genuine 4 star, child friendly, food very good, rooms big and bright. Staff and service excellent. Not particularly our resort but would return to this hotel. Quiet...
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We've just arrived home from a fantastic week at the Catarina. This was our second visit. I've looked at some of the recent reviews and have just stopped laughing. Quite why people complain that...
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Spent one week here in March 2019. Rooms are clean and comfortable. Location is good with busses easily accessible. Food was good as was drinks, amstel on tap always a treat. Facilities were good...
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Great hotel and great staff I would definitely recommend this hotel and when I come back 2 gran canaria this is where I'll stay . I will give u 1 downfall though and that is that the cleaners r very...
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Just returned from a great holiday at the Abora Caterina. The hotel is in a good position, near bus routes and ideal for lovely walks. The Maspolomas dunes are only a few minutes walk away. The hotel...
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Where to start... when we arrived at the hotel first impressions where great, the hotel is beautiful, freshly decorated and located minutes from the stunning dunes, it is minutes walk from city...
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My ask in booking this holiday was a week of Winter Sun, staying in an All Inclusive hotel within walking distance of the beach and local amenities without breaking the bank. The Catarina provided...
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Just spent a week here for our wedding anniversary; its is a lovely well thought out Hotel, the rooms are a nice size and cleaned daily. The animation team work hard during the day to keep things...
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The hotel staff we found to be very friendly.The rooms are clean and modern. The food was not warm enough for our tastes with little hot vegetarian choices.There is a shortage of umbrellas around the...
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First the good points The rooms are stylish and confortable a good power shower had a good sleep nice beds plus mini fridge flat screen tv, The house keepers were very good the hotel was kept very...
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We have just arrived home from a weeks stay at Abora Catarina. We very much enjoyed our stay in this well located and pleasant hotel. The holiday was without our kids, but we are sure that they would...
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Arived here before christmas not knowing what to expect of an all Inclusive holiday.The rooms are modern style and very good and clean.Very Ikea looking and clean lines,Tea coffee in room but to...
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First trip to the Catarina, I will deal with the negatives of which there are only a few followed by a lot of positives.
If you book an all inclusive you want it be all inclusive , you chose the...
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I booked this hotel purely because it was in my budget, and didn't have high expectations after my last couple of Tui bookings. I'm happy to say that they exceeded my expectations in every way. Food...
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Fantastic stay at this Hotel! The service, facilities, good food and the staff. Perfect holiday.
They Have there on bus to the beach.
And if you travell with children it,s perfect. Many activities...
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This all inclusive resort is well located near the dunes of Maspolamas. The hotel is clean and modern. The rooms well decorated, spacious and clean. Staff are efficient and friendly. The food is good...
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Cannot fault our stay here. Great food, excellent service
and an all round great trip. Great location and not to far from the airport or the beach. Lots of restaurants very close by too, if you did...
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went for 11 days at this excellent hotel the staff being exceptional. there is nothing I can say that is negative about this hotel.room food location amenities all excellent.ho nearly forgot the food...
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We were looking forward to returning to the Catarina having stayed here many times in the past and we have always enjoyed our stay hence the return visits. It has recently been renovated and on...
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lovely hotel very clean.entertainment staff brilliant put their heart and sole into all activities.A credit to the hotel. Rooms larger than the norm and so comfortable. Had a lovely holiday and will...
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Large hotel with several pools (including one for disabled). Buffet breakfast, lunch and tea was delicious and lots of choice. And snack bars including pizza, burgers, nuggets and chips throughout...
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I get to travel all over the world with my job so in hotels a lot and this 1 is superb from the check in staff to the cleaners every one is friendly and helpful
The staff are excellent like wahib...
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Just back from a week at the Abora Catarina hotel. As previous Maspalomas regulars we were slightly wary of staying in the more bustling Playa del Ingles itself, but were attracted by a good value...
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We had travelled to this hotel last year in January just after the refurbishment had been completed. This year there had been a few minor layout changes in the reception/bar area. Inevitably we were...
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Just left this hotel following a week holiday. Having stayed in various other hotels in Gran Canaria this hotel is by far the best I’ve been in for the location and price.
Plus points:
Quick check...
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Staff (except for the occasional stroppy diner waiter) exceptional, Food great. Modern dining room not to my taste, like a school canteen. The main lounge area wants completely refitting nobody can...
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Definitely worth the money we paid, however as the old saying goes ‘you get what you pay for’.
We paid extra for Adult only floor which was alright, clean and comfortable but not a lot of storage...
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Great hotel, good food, great staff. Food was always hot and varied for a week's holiday..There was chicken, pork, beef, various fish, shell fish, choice of many gets.,rice pasta, pizzas, fruits...
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We had previously visited this hotel before the refurb and were keen to see the improvements that had been made.
We were not disappointed at all. The room was very light and airy with very...
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Animacion Team - FANTASTIC
Cleaners - FANTASTIC
Restaurant - Food Boring and repetitive
Pool Bar - Great
1st Floor Bar - RUDE AND SULLEN, stood and ignored us, looked past us, hid around the corner...
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We spent a week here in early December. We chose the all inclusive option for the first time. The service the staff and the hotel were great. It was a quieter time of the year so no problems getting...
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One of the best hotels I have stayed in, the staff the food the entertainment, the cleanliness, the room was stunning with kettle and fridge provided lovely view of the pool emailed them and...
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Stayed here for one week during Christmas. It was possible to find places outside where you could enjoy some quiet time reading a book. Must avoid the main pool area with all the commotion. Food and...
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Having stayed at this hotel on two previous occasions, we were eager to see the renovations, most of which were positive. The only negative would be that the dining room used to be more comfortable...
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We’ve just arrived home after 10 day. We had a great time, the hotel was lovely and so was the food. I’d like to say about the animation team, those young guys work so hard, with such long hours...
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We stayed here over Christmas and New Year and although it was good value we were disappointed with a variety of meat dishes or lack of good meat in the buffet and also by the inconsistency of what...
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This hotel is huge and you realise this as soon as you have checked in.
Staff handled our arrival superbly complimented by a cocktail. Paid for the safe in our room which seems to be the norm these...
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Excellent hotel and location,we had a lovely holiday thanks to all the staff and entertainment team who worked very hard. We will be returning soon. Excellent food and drink available 24 hours so...
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Enjoyed a holiday here, over Christmas, The hotel made a real effort with a visit from Santa, mulled wine, stollen and Christmas themed events. The food is excellent, drinks good quality. The staff...
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Overall a lovely hotel. The room was spacious with a lovely view of the garden, not overlooked and nice and quiet (312), tea and coffee making facilities available. Not many toiletries provided...
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We recently visited the Abora Catarina as a family over Christmas and couldn’t have picked a better hotel to stay in, the staff are second to non, the customer service is excellent, the Animation...
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The good:
The food is decent (well, it's Spain, so it should be, shouldn't it?).
The staff is friendly (at least at the restaurant; on the reception it was hit and miss).
The OK:
Location is OK...
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It was the first time we had holidayed in Gran Canaria in December, so the whole experience was new to us, WOW are we glad we chose this beautiful hotel.
From the uncomplicated "Check In" to the...
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The hotel inside & out is very clean and stylishly modern with plenty of social areas, most with good bars. The rooms are also very spacious,comfortable with a modern feel. There is free wifi which...
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Hotel is beyond the words amazing. Very clean and fancy. All the surroundings, lobby and also the rooms are beautiful and clean. Very spacious and comfortable. Bathroom freshly renovated. Restaurant...
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Great rooms. Comfiest beds ever! Clean hotel, new and nice, fresh modern feel.
Pretty grounds, good food in the main - just the odd night there was no vegetarian options.
Nice range of activities...
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Stayed at the Abora Catarina for one week in December. The hotel is very nice. We had a lovely room, food was excellent and the drinks were very good. There was a kettle and a fridge in the room...
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We stayed with allinclusive for one week. The hotel was pretty nice, the staff was really friendly. The breakfast was really good with alot to choose from. The dinner was also quite good, but the...
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Just returned from a weeks stay with family including a young baby. The hotel is of a high standard and well maintained with beautiful grounds. The staff throughout the hotel, restaurants and...
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My husband & I stayed for a week here, booked as a short break in the sun before the Christmas festivities at home. We had wall to wall sunshine every day, which was just the tonic we needed, we have...
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This hotel is wonderful,nice position,exceptionaly clean ,all staff engaging and cannot do enough for you,the hotel is built on a rather long strip of land so is long and thin and takes quite a long...
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We stayed at tbis hotel for 2 weeks at the beginning of August. Everything was absolutely great. Our room was gorgeous very up to date decor, cleaned every day and bathroom also great nothing to...
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Nice HotelGreat food and varietyVery good cocktailsonly one small problem, one of my friends was pushed back to the entrance of the hotel by the security because he did not have the bracelet of the...
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Upgraded to deluxe room for view from 5th floor, nice room, overall great value for money, great food and drinks, also brilliant staff couldn't fault them. Only negative still refurbishing outdoor...
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We arrived at the hotel yesterday on our second visit. Unfortunately do to our own error we had booked the similarly named abora continental. Luckily both Ricky and Angel were great about it and...
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Hotel location is excellent, only 5 min. walk for dunes. Also if thinking renting a car there is free parking at side streets of both sides of the hotel. Variety of food was good but some foods lack...
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When I checked the hotel info via your website I had some concerns regarding the food as my wife have some alimentary allergies (peanuts and dairy products), but after getting in your hotel the staff...
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Very nice entertainment staff very friendly location good food good snack bar ok but cold at times altogether a very happy holiday food in main restaurant very good and loads of veriaty lay out well...
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First of all this hotel has been revamped on the cheap, some very good painting, clever tiling and lighting has covered a multitude of sins. Removing the wardrobe doors and applying a lick of paint...
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Almost top notch - a heated pool and a better wifi and it will reach the top. Beutiful garden - or more a park. Quiet. Mixed kind of guests...
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On arrival we were welcomed by the doorman and shown to reception.
I had asked for a room near to the lift in advance and we were given a room by the lift!
The room was clean, light and airy. We...
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good hotel, new nice room with balcony and safe, good food in a nice restaurant and nice wines ,we had a pleasant stay, Hotel is near de dunes of maspalomas, near bus station, near the Cita for...
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We really enjoyed our stay at the Abora Catarina - my biggest complaint is that I wish it was longer! We chose the hotel for its very reasonable price for all inclusive, plus a good location close to...
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Booked up for 7 day with family and the hotel is amazing can't fault it . Nice hotel food and drink 5 star entertamnt on all day for kids . Pool is clean and hotel location is realy good will...
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+
*Friendly staf
*Nice & spacious rooms
*Good quality & variation of food
*Very nice lounge area
*Good location: close to the beach and not too far from the Yumbo shopping center (it is closer to...
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Great Hotel, Great location. Very clean and modern. Lovely gardens. Beds comfy. Friendly staff.Only complaint, food isn't hot enough, especially at the pool snack bar. But there is a microwave in the...
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Very much staff, always very friendly, helpful and happy.Various and very tasty food.Swedish channel SVT1 on the TV, quite nice. Exciting desert, El Oasis 10 minutes by walk. If it wasn`t so far away...
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Check in and reception were impressive and swift. The room was a very long walk from reception on the 3rd floor which are very spacious. However amenities in the room are not of a 3/4 start...
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Lived in room 421. Really big hotel. The breakfast was little so so but the lunch and dinner was good. Even if we came to the poolsite at around 2 pm there was a lot of sunbeds. Close to no...
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Stayed at the Catarina last week this is a lovely hotel very clean and in a perfect location
The Staff were very good the only downside was the food was not hot this has been mentioned in other...
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Checked in at the hotel speedily by Oscar, so much so he forgot to give us the wifi code, but went back and got it from reception the next day. Oscar directed us to our room 268 on the second floor...
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This hotel is fantastic...large modern rooms which are very comfortable...mini bar & nespresso machine, safe & air-con in all rooms....hotel is spotless...staff very helpful and friendly...restaurant...
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Brilliant hotel the location near the dunes is good. All areas of the hotel are kept clean staff are always going around keeping the place spotless. Choice of food and drinks was excellent. The room...
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We booked this on the spur of the moment as we needed to get away from work and the cold weather, we weren't disappointed it is a very good hotel, the rooms are well furnished and spacious, the food...
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Fantastic hotel! Great location and superb design. The lobby is gorgeous and the rooms are super comfortable. Service is attentive and polite -- it was a pleasure to stay at this beautifully designed...
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Have just returned from a week long break at the Abora Catarina and what a week it was!
Location: approx 30 min transfer. 5 min walk to the beach and the dunes (watch out for the nudists!). 15 min...
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Myself and my partner booked this holiday back in July 2018 through First Choice.
After a great flight and quick 25min transfer we arrived at the Abora Catarina.
We were met with a welcome drink...
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We have just returned from the hotel Catarina where we stayed for a week with our teenage daughters. The hotel is spotlessly clean with the staff working tirelessly. The rooms were larger than...
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We chose to book this hotel after the good reviews we had read.
Unfortunately the week we went “half term” the hotel decided to carry out alternations. The tiles around the main pool section were...
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Arrived at hotel to be greeted by very friendly staff. Allocated room overlooking pool. Room very clean and modern with everything that was needed. Food in restaurant very good with lots of choices...
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Just returned from another superb, relaxing week in Maspalomas, staying at my second home: the Abora Catarina. The staff, as always were friendly and welcoming, from the moment I stepped through the...
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Agree with all that’s been said about this Hotel , is very nice but why are there so few umbrellas at both pools ? Nowhere to hang clothes in room , shared courtesy room with no soap , drilling...
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Fantastic hotel and facilities, fantastic staff. We have booked again for next year since we got home this morning. Circumstances prevented us from holidaying the last two years, so it was great to...
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I spend two weeks at the Caterina. What a wonderful hotel. Room was excellent, staff were friendly at all times. Pool entertainment was great and even though we didn't join in we enjoyed watching...
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Fantastic place in the heart of the old town but on a very quiet plaza that remains quiet all day even though there is chaos in the nearby streets that are full of tapas bars and restaurants. Amazing...
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My grandsons and I thoroughly enjoyed our holiday to Gran Canaria . The weather was excellent , at times very warm but much appreciated was the fact that soft drinks , beer and wine are on tap...
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The animation team are one of the best i have ever seen, They work very hard and interact with the guests, and are great with children. The hotel has nice spacious rooms and is kept very clean. I...
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We stayed at the Abora Catarina 1st of October for a last minute holiday .Having stayed at the hotel for the past 24 years we found everything still first class .We were greeted at reception with a...
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This hotel has everything what I need to rest:) Great stuff, great place, great room and great meals. I will come back there again for sure. I rested there. I was without kids so it's hard for me to...
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Just back from 12days in this modern hotel Colour scheme and layout well thought out and bang up to date Staff from the moment you arrive to departure are there for you at all times Quiet location in...
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Just come back from a week stay at the caterina hotel. Couldn’t fault anything, rooms very spacious and cleaned everyday. There are 2 main pools, one being quieter than the other and never a problem...
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First time visiting this hotel and gran canaria. I couldn't fault this hotel from start to finish..
Great hotel. Staff were polite and friendly. The food was really good and always had a great...
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This was our first visit to this hotel and we wasn’t disappointed. We arrived at 9.30pm and the first thing the receptionist Ricky did was put our bags in a holding room and sent us straight down to...
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Our first visit to this hotel and wont be our last. The hotel is bright and airy and cleaniñg staff seem to work round the clock. Pools, both main and children's pools were busy but never crowded and...
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We have just returned from our 10 day stay here and really enjoyed it. You can't fault the animation team one little bit they work so hard to keep everyone at the main pool entertained. The...
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The manager had cancelled our booking together with many other guests because they had a large group coming that would fill their hotel rooms! Their profit!! The most disgusting was the reception who...
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Stayed here for a week mid September. Couldn't fault it. Lovely rooms with walk in shower. Nice bright restaurant. Great choice of food. Entertainment good. Everything u need for a nice relaxed break.
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In summary - we loved this hotel! It was fun, smiley, modern, clean, top service and very friendly. I wish more all inclusive hotels were run this way (we have stayed in five star hotels that...
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My partner and I stayed here in mid September.
An overall good standard of hotel.
It was clean and modern.
Food was of a good quality, properly cooked and varied.
Staff were well mannered and...
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We are currently in the middle of a 10 day holiday...
I was expecting a quality 4* hotel but it is definately a 3*.
- you have to pay for a safe.
- you have to pay a deposit for pool towels and...
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This is a great hotel, really good atmosphere throughout the entirety of our stay (15-22 Sep 2018). The grounds are really pleasant with a lot of greenery and multiple pools. There are many sun...
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ROOM: I recently spent a week in this hotel and I have no complaints whatsoever. Our double room was big, bright and airy and the pool views were a nice addition. The balcony was a decent size too...
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Stayed here again in sept
Still nice with good food and staff
Have fixed issues with Gym which is now fine
WiFi in room was really poor this time and they need to sort out flooring around new pool...
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We had a great time in Gran Canaria. The hotel was well situated for us, the food good and varied, the room was large, the staff were helpful and proficient. Being on the 5th floor we had a great...
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We stayed in august last year, and loved this hotel, especially as it had been recently refurbished and the location was fab!
rooms were immaculate and we were placed above the reception...
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My partner and I have just returned this morning from a weeks stay at this lovely hotel! wr Have been so pleasantly surprised, especially after reading some of the reviews. It has to be said that...
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We stayed here a year ago and although was being revamped absolutely loved the hotel.
We rebooked same time and was looking forward to the alterations, how disappointing and place gone downhill and...
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Stayed at Abora Catarina last may for the eleventh time ... first time after refurbishment. Now a completely different hotel! Very nice, modern, young style (I don’t think Ikea style as someone...
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We’ve just got back from a weeks stay here at the Abora Catarina. First of all it is a beautiful hotel to look at except for a couple of things that need improving (such as the floor around the...
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We as 2 families of 8 stayed at this hotel for 7 nights in August this year wished that we had booked longer.
Greeted at check in with a welcome drink lovely touch.
Turn right out of the hotel and...
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My partner and I have just returned from a 9 day break at the Abora Catarina. The hotel is exceptionally clean and it is great that you do not need to get up early to get a sunbed however, there is...
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Bad points:
Bar closed at before 12 so only drinks were beer, wine and soft drinks
Evening entertainment was scarce - they put a table on the stage and “played poker with 2 players”, 2 out of 7...
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Just back from a week at this really good hotel. Although a large hotel in the number of rooms, it never felt overcrowded, even at meal times as sometimes can be the case. Bedrooms recently...
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Excelent hotel with a beatifull decor. Very nice stuff. The food and cocktails are very good with a lot of options to vegetarions. Very clean and very large rooms. The activities for adults and...
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This was not the hotel that I booked. Due to renovations I was changed to this hotel. It seem to be ok so I agreed for the change. One thing I forgot to check : the hotel I booked was a adult only...
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Just returned from a lovely week away, hotel is very clean and friendly. Mainly families but lots of quiet areas of you would like your holiday that way. Every day plenty of access to sun beds...
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We have just come back from Abora from our 2 week family holidays! What a fantastic time we had. Very happy with the hotel, kids loved all the activities and entertainment( entertainment team is...
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This hotel is very good for families with children. Fun entertainment every evening, first for kids and later for their parents. Nice pool area with musical activities. We went on an all-inclusive...
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Our last night here, my wife and 2 kids (6 and 4). We were made to feel welcome as soon as we arrived. I can honestly say that I have no complaints about our stay here. Plenty to do when we decided...
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From the moment we arrived the friendliness and professionalism of the staff was impeccable (big shout out to Oscar at Reception). The hotel is clean at all times, the bedrooms have modern decor and...
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Had a great 10 day break at this hotel recently, its very clean,relaxing and staff are all friendly.Great choice of food at all times, a little disappointed they didn't serve omelettes at breakfast...
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I came with two friends, ladies in our late 40’s. We thought we had been dropped off at the wrong hotel as the front wasn’t impressive however we were welcomed with a smile and a drink and it just...
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We came to this hotel for a week in August as 3 friends in our 40s. When we pulled up outside, the hotel didn’t look much, however upon entering we were met be really friendly staff and a welcome...
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We enjoyed our summer holiday here!
Staff are all very helpful and friendly.
Hotel is close to the beautiful sand dunes and the beach is walkable, though the hotel provides a frequent...
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The hotel is nice, the people were all very friendly, the cleanliness of the rooms is reasonable, the food is of a good quality, but the variety is minimal and in my view abuses the offer of pizzas...
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Recently stayed here for a week with extended family, and what an amazing week it was.
We arrived around 2am, hungry and thirsty but this was not a problem as they have a 24hr buffet bar so we were...
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Positives
Excellent sized rooms, clean & modern.
Free WiFi
Late check out not available however suitable alternative offered
Good selection of names drinks
Staff friendly
Generally good selection...
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We have been back from our stay at the Caterina for a few days, this holiday was fabulous. I haven't had such a laid back and relaxing holiday in years. The staff are brilliant and attentive and...
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Could not believe the state of the Catarina. It looks like a Travel lodge, and the worst sort. I do like new and modern hotels but please put quality furniture in the place. I spotted two red moon...
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good 3-star hotel , Not worthy of the 4th star. Decay, remnant problems from renovations and dirty moldy public areas, sewer problems, shower problems. When problems were reported the issues were...
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All round good hotel with great food, entertainment staff and rooms.
Location is good with A very short walk to the dunes. If your an adult and are after a lot of sports while away don’t bother going...
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We have just returned from our second stay at the Abora Catarina. Our first was in December 2017.
For us life is about making memories the Abora certainly ticks that box.
I’ve never experienced...
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WONDERFUL! This hotel is lovely. We had a room overlooking the garden, a great view. All rooms have balconies. The food was everything you could wish for no matter what food you prefer. A great...
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Recently got back from a two week all inclusive at the Abora, with my wife and three kids aged 15, 13 and 9. The first thing I have to comment on is the animation team. Wilson, Barbie, Leo, Sheila...
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Abora isn't only a hotel, it's an attitude! Attitude of fun, colors and variety. Beautiful iinteriors, pools and garden, spacious room & excellent location. The friendliest staff ever! Bartenders...
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Stayed at the abora beginning of july and must say we had a great holiday. All staff were friendly and worked extremely hard. it was great to have the choice of the two pool areas one being more...
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Not much to say that hasn't already been said from a positive point, very enjoyable weeks stay and our 6 year old loved it.
Animation staff work endlessly day and night brilliant team all round, not...
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Had one of the best holidays yet taking 2 teenagers thought may struggle for things to do but the amazing entertainment team found them activities everyday and evening best entertainment had seen in...
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We arrived at Abora catarina quite late on Saturday 21st July but was greated by warm welcoming reception staff. We were checked in by Angel who made us feel very welcome and was very helpful in...
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Would recommend this hotel to family and friends , very clean , staff very friendly and welcoming , food was stunning .
The entertainment team were incredible extremely funny and friendly especially...
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We are staying here for the 1st time and have loved every minute. So much we are booking up again for 3 more visits next year.
Really great place some excellent food and entertainment for kids and...
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85% of the guest the week I went were smokers, with the exception of the inside of the hotel.
If you want a smoke free zone around the pool there is not one, where ever you sat, people constantly...
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This hotel was fantastic really helpful friendly staff , rooms are clean and great air con so sleeping at night was cool , the food was first class stayed all inclusive and normally by the end of the...
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We booked an Adults only hotel but were moved here due to a refurb. The hotel itself was clean and modern, the staff were polite and helpful. The food was good, I heard some complaints but I don't...
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We stayed he for a week in the early part of July 2018. First time we had done an all exclusive deal for a while.
Rooms were spacious and clean, food selection in the dining room was very good, even...
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Above all, this is not a 4-star hotel. The dining room is like an IKEA bar or student's canteen. Paper covers on the tables, noise, you have to squeeze between the chairs.
Positives:
- very good...
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I stayed at this hotel in a double room with an additional bed with my mum and my little girl (7). The room was huge with lots of room to move around and the beds were comfortable. The rooms were...
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Was moved here due to our original hotel in San Augustin being overbooked - what a result for us.....5th floor - rooms 509 and 511 (there is no 13!!) - spacious, spotless, fridge, kettle, big tv (4...
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Just got back from a 2 week stay. Had a brilliant time. Food was decent and always a varied choice. Snack bar food was ok. Was able to choose something different each meal. Room was very spacious and...
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Stayed for 2 weeks from 2nd June 2018. This is generally a nice hotel but could be so much better with a few minor changes.
Positives
Hotel was refurbished less than 12 months ago and has a nice new...
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Had a family holiday here as got this due to the original hotel being refurbed..this is a great hotel,staff friendly,the foods not bad and the drinks flow..as my title says its good BUT they have got...
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Been here for two days so far and can concur with many of the reviews that the rooms, location and staff are top class. Two suggestions for improvement would be- fresh omelettes in the morning with...
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What can I say the hotel has been upgraded internally and it’s lovely the rooms are great we were upgraded to a room with a view on arrival. It can be noisy with the entertainment every night but...
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stayed here last week for 7 nights were moved to this hotel because our original hotel is been refurbed and this hotel is really good glad of upgrade, the rooms nice modern and spacious, pools all...
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Our family of two adults, a five year old and a six year old stayed here for a week. Nice weather, welcoming staff, and a great hotel made this a very good vacation. With all-inclusive we ate and...
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We visited when this hotel had just finished its refurbishment back in September 2017. It was an amazing holiday for 6 adults and 2 children.
Food, facilities and entertainment were all fantastic. My...
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perfect for families and children as well as couples, excellent food on offer with much variety. Friendly staff who were very helpful and polite. Lots of sun loungers - a few more umbrellas would be...
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We stayed here as a couple for 10 nights and were both impressed with the overall experience. The hotel has a modern and fresh look with lots of seating throughout the day and evening. The rooms are...
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Had a wonderful time at the Catarina, friendly and efficient reception, food good and we were well looked after in the restaurant. Nice rooms and very clean indeed. Wouldn't hesitate to recommend to...
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We have just returned from a fantastic 10 days at the Abora Catarina. It was our honeymoon and when we arrived in our room we found a card and two bottles of wine congratulating us, which was a very...
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This is an excellent hotel in a great location.
Prior to arriving we contacted the hotel by email to ask for a room on a high floor. We received a really nice email saying that whilst they could not...
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We stayed as a family of 4 during May half term week and we were surprised by the lack of children at the hotel. The hotel has recently had a refurbishment which is very nice and the hotel was...
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arrived in June to spend a week at the hotel on all inclusive basis.
first impressions of the hotel was that it was very modern and the inside did not disappoint. A large room and accompanying...
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I have just got home from a week all inclusive and all I can say is the staff, the food, the alcohol and the hotel in general has been absolutely amazing. I would fully recommend this hotel and would...
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Stayed here with my boyfriend our 5 month old baby and my mum. We had a great holiday and the hotel has something for everyone. Food was lovely and this was one of our main concerns before coming...
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Excellent hotel you could tell it had been refurbished ,rooms were bright and well maintained ,food varied and all very good ,staff friendly ,animation team were brilliant especially wilson ,shelia...
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Excellent hotel, been here for 4 days, food very good and varied, drink 24 hours a day, staff friendly, for anyone wondering if its hot, it's been upto 30 degree's while I've been here 28 to 29 next...
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Stayed for 1 week all inclusive with my girlfriend, was a perfect stay. We could not fault the hotel from the cleanliness of the rooms, the beautiful pool and the choice of drinks and food! Real 10...
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This was our 4th visit to this hotel but our 1st since its refurbishment.We are a couple in our late 50’s and we did not feel the hotel needed refurbishment but that is just our opinion. I can see...
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We spent a week here with friends and loved it. Hotel entertainment team
Are some of the best and made my kids holiday very special. We had the most amazing time. Food was very good and the...
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Arrived on Monday check in fine staff very helpful but had to seek help to find which lift to get to our room. There are five blocks of rooms and we stayed in a room on the forth floor away from the...
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I’ve just returned from a week at the Abora Catarina & I’ll start by saying that all the staff are polite, friendly & helpful. My room (435) was lovely, spacious & kept clean. Rooms 34 to 38 on each...
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We stayed here in January for 1 week with some friends. The Hotel has been refurbished and was lovely and colourful with all the bright fixtures and fittings. My husband was on crutches when we...
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Overall the hotel was good. There was a decent selection of food but nothing really went together. There was a kids section which is great as kids can be very picky. The best word to describe this...
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Just returned recently after visiting this hotel for the first time. The hotel is great. Fabulous large rooms. Great all inclusive facilities. Food very good with good selection. Brilliant location...
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Stayed at the Abora Catarina in May for a week and thoroughly enjoyed it. The hotel, I believe has been recently refurbished and in my opinion it is stunning. Absolutely spotlessly clean and staff...
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This is a great hotel. Fantastic food, drinks, location and staff. I would definitely recommend it. The staff went out of their way to ensure everyone had a good time. For an All Inclusive Hotel the...
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Me my husband and my mom stayed here for 7 nights. First initial thoughts were it looks nice! When you get to the room you can tell the place has been refurbished but the cleaners may not be the...
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Recently visited the above hotel many aread of the hotel looked very nice however couldn't believe it was refurbed last year. The food choices in the restaurant were very good if you were meat and...
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Half way through an 11 night holiday booked through First Choice all inclusive.
Absolutely fantastic hotel, very clean, great staff, food is fantastic and drinks plentiful!!
Good choice of pools and...
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Refurbished room was excellent very clean kept very tidy and maid service every day. Food was plentiful but soooo bland everything tasted the same. The animation team worked very hard and supplied...
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Arrived yesterday Plus points: Hotel is very clean, spacious room with good view, most of the rooms face the sun in the afternoon. Food is good with plenty of choice, deserts are your normal Spanish...
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Initially we were really happy with the hotel although the reception staff at check in were pretty stuffy. The room was large and we looked over the road which gave us a sea glimpse and meant the sun...
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We have arrived at abora catarina. Checked in at 21.40. Was told to go straight to restaurant as it shuts at 10. All staff we have met so far have been very welcoming .the food was lovely even at...
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We were put into the Abora Catarina by Tui after initially booking up with the IFA Continental and read quite a few mixed reviews, mostly negative however we had nothing to be concerned about.
As we...
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We are nearing the end of our holiday but we have had a great time here at the IFA Catarina. I had orignally booked to stay at the IFA Continental but as the hotel was being refurbed we were moved...
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We have stayed here before the refurbishment and it was a much nicer place to stay.
The management seems to have wasted lots of money making things worse. The rooms are fine, and the new pool and...
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Welcoming on arrival, reception explained where things were in the hotel. Room was the opposite side of hotel which was lovely as we had the sun in the morning. Only downfall is on the second day my...
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Check in was quick and we soon found our room. The room was large only problem just two small drawers no doors on wardrobes. Large space from tv to wardrobe with just a little stool with a back...
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Checked in fast and efficiently. Got to my room and I had the room I requested. No noise from the pool. However, no sun came onto my balcony.
I can say that I work in the hotel industry so I have a...
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Well first off I must say this hotel looks the part and they pulled out all the stops for us during our stay and were more than happy to help, every member of staff even the security guards were...
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We stayed here for 1 week lovely hotel and quick and friendly checkin. We had emailed the hotel to ask for pool view and high floor as we had been advised by friends that we would get the sun on our...
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We were welcomed by very friendly staff on arrival and had emailed hotel requesting a high floor room which we were given. We had a sea and sand dunes view and a balcony with sun all afternoon. The...
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the hotel was fantastic. the all inclusive was the best iv ever been too. you can serve your own beer, wine, slush puppys, any coffee, food is on going all day. the selection was brilliant the hotel...
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I’ve broken this review down to paint the whole picture.
Hotel location:-
The hotel is huge and located in Maspalomas next to the round a bout for the main beach. This is one of the large hotels...
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We had a fun, happy and pleasent stay. The food is excellent, service really good and we loved the location. 300 m to the dunes, easy to find bus rides to Anfi and Amadore beach for a day trip...
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We stayed here for a week arriving on Monday 23rd April. The first impression of the hotel from the outside isn't inspiring but the inside is lovely. Staff very friendly & enjoyed a lovely drink...
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Located in a nice area of Playa del Ingles, near to beaches and shopping malls, all in easy walking distance.The Hotel has bee refurbished, in strange way, every thing is a mish-mash of furnishing...
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I have just returned from a lovely enjoyable holiday at the Abora Catarina Hotel.
From the moment we checked in to the moment we checked out we experienced really friendly service by everyone we came...
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Loved the food, very wide range of dishes at every meal. Hotel is beautifully decorated, and the surrounding views are stunning. Only two things i'd ask for would be a heated pool as was too cold to...
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We've had a average experience at this hotel,been here for a week in mid-april.
If you like fronzen food from Iceland this is the perfect place for you.
Pro:The rooms is very clean,big,fresh almost...
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Stayed here last week for 4 nights with my sister and we were very impressed! Welcome drink on arrival as we were checking in. Very informative at the desk giving us free wifi code, bus timetables...
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Good hotel, great food and all inclusive package for the money. Entertainment crew first class. Great location for the dunes. Only word of caution...use a safe. I made the mistake of leaving my...
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The hotel was first class from the staff to the lovely big bedrooms ,food was good ,drinks were on tap wine ,beer ,tea & coffee all available & were good .The bathroom was modern with a good shower...
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Just come back from this fabulous hotel, great staff welcomed us at check in. Given a lovely room overlooking a large fish pond very quiet, comfy beds, loads of sun beds, fabulous food and drinks. We...
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Had a fantastic stay at the Abora Catarina, my wife and I wanted a last minute deal for 4 nights so wanted to make sure we picked one with good reviews, glad we did as this hotel was absolutely...
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We went here as a couple for 7 nights. It is a great place to relax. Variety of drinks available 24 hours a day beer, wines soft drinks tea, coffee etc. Bar was open whenever we needed it and offered...
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Thanks to the hotel for a very special weeks stay. From the start to the end you have made me and my new partner very happy from start to finish.
The rooms are very generous, bright and spacious...
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Spent 10 nights in the hotel it was our first visit to gran caneria. The hotel was very modern and clean staff so friendly rooms big and comfortable the food was beautiful very good choice and wasn't...
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Had a great stay in this hotel.
Rooms large and very comfortable well kitted out.
We were in 472 which is at the far end of reception but easy to walk too.
Food was brilliant, hot food was hot, cold...
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Hubby & I have just returned home from a wonderful week at this fantastic hotel & we would definitely return. We could not fault anything about this hotel, the room was large & spotless, we...
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Good:
Food was much better than expected for all inclusive.
The room and hotel were kept very clean.
The drink was plentiful and branded.
Would stay again, but for staff (see bad).
Bad:
Some...
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We made an email request for two high and nearby rooms and this was granted. From reception staff (especially Amelia) at our arrival to our departure all of the staff were excellent. Our three...
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All in all, i never checked my watch as time seems to fly there. The kids loved it, period, good animation,water,fun...the staff was great! We had a room issue, noise, because of the outside...
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WiFi... excellent... rooms spacious, modern, good beds, quiet TVs with sound bars, not many channels, food always something nothing outstanding but always something for everyone, drinks available...
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A great hotel had a lovley week there couldn't fault it food top notch great choice plenty to select from room was very clean and roomy great view from the balcony free bus to the beach hotel...
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We returned 2 days ago from a wonderful all inclusive fortnight at Abora Catarina. Our holiday was almost perfect.-Room spotlessly cleaned every day,every meal something to look forward to, plenty of...
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. This hotel has much to offer couples and families alike. Reception on arrival was professional and friendly.Stayed as a couple in Room 472 and our room was overlooking quieter end away from main...
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We have just got back from the Catarina, and we will be going back again soon, perfect position 5 minutes walk from the stunning dunes and 25 minutes to beautiful beach with sunbed and bars etc...
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We visited this hotel the first week in March 2018.
After an 11 hour delay for our flight we arrived at about 06:00 to be greeted by friendly reception staff who checked us in and told us the timings...
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Just had a week in this great hotel and had a fantastic time. Rooms are large and airy. The choice of food is great with all tastes catered for. Branded drinks on all inclusive. Lovely friendly...
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We had a great time on holiday at this hotel. The recent refurbishment and branding looks great. All of the staff were exceptional, friendly and helpful especially the animation team. We have stayed...
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We arrived at this hotel on Saturday the 17 th March 2018 in the evening ,the reception staff were very friendly and organised safe paid for and deposit made for our pool towels ,room cards given and...
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I have just returned from a week stay at this hotel and it was amazing! All around the hotel the decor is lovely and modern, the rooms are spotless and have lots of space in them! At meals time there...
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Had the best stay here last week everything was 10/10! Very modern hotel as it had just been refurbed last year, rooms were beautiful and very spacious - we also had a great view. Pool areas were...
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Great Hotel, very little to complain about here.Good internet (ask for code),Fab room 470 and balcony, lovely food, very clean, great staff, Two big pools with pleasant music and always something...
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Check in was swift and were given a room of our choice on a high floor facing the large fish pond with views of palm trees and sea and sand dunes at a distance. Were given welcome drinks which were...
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Wow ! Room with a Fab View over Maspolomas greeted us ! We did request a high floor but did better with A Deluxe Room . The room was nicely decorated very comfortable and clean . a couple of things...
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HOTEL CATERINA, PLAYA DEL INGLIS. GRAN CANARIA.
Looking for a late break and winter sun can sometimes be a lottery but Tui invariably deliver the goods. The Hotel Caterina looked promising with good...
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Stayed here lots of times before the refurb, which it needed.
Now really fresh modern hotel, kind of feels like a holiday inn.
Good that can now help yourself to beer wine and soft drinks at meal...
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Very good hotel,modern decor,rooms very spacious and airy all areas of hotel kept exceptionally clean.Food and drinks ( Some branded spirits) very good, staff friendly and helpful.The guy who does...
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Great place, fantastic staff they worked very hard.I have to gran canaria many times and i would say this one of the best hotel.Cannot fault anything, food was very good -lot of choice; bar nice and...
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A really nice hotel, recently refurbished, very clean and kept that way by dilligent staff.
Food was good and varied and hot. Rooms very nice.
I have only really praise for this hotel, it is exactly...
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Our first visit to this hotel. Was very impressed overall. The gardens are really lovely and there is a pond with fish with benches where you can sit and relax. Food good and plenty of choice you...
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Arrived 19th Feb, 2nd floor room, at the front near new pool. room clean and refurbished, very nice, apart from the Towels in the bathroom, we used our pool towels, much thicker and bigger, as...
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Stayed here for Christmas and had such a nice time we are returning next week. Lovely quiet room overlooking the fish pond. It was spacious and well equipped, loved the hairdryer. Couldn't fault the...
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I am 3/4 through my holiday but feel I had to review it now.Start with the good points the rooms are lovely and modern and clean, you get clean towels every day, the pool area is lovely and clean...
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Short story:
-staff who do not care
-disgusting cheap food
-rip off extras
-cigarette smoke in rooms
-refurbished but not fully
-loud and obnoxious
Long story:
I'll start with the positives:
1) The...
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Stayed here for a week. The hotel is a good location - maybe too big for some however - quite a walk within from rooms to reception so if you have walking issues ask for one near to reception. Food...
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Hi. We had a lovely stay at the Abora Caterina. Large L shape room with sofa, love seat, fridge, big tv, safe and expresso machine. Only €2 per day to hire safe which we thought was very reasonable...
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Hola!We stayed here for 1 week and i can say that it was a very clean and friendly place. Fresh and renovated. Best buffé i ever had, great service and they had both glutenfree bread and lactosefree...
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Hi, we are just back from a great 2 week stay at Catarina....
This is our first time since it has had its refurbishment being our 14th time here.
First impressions were good with excellent...
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A really good hotel and would suit all types of Traveller. From start to finish of the stay we were welcomed and looked after. The hotel, room, facilities, food and location were great. I would...
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Great location nice staff good food good size rooms Should be a lot better when new pool is open.
Lovely place and great location for the dunes, very relaxing atmosphere. Animation team do a...
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Visited in early Feb, fantastic hotel, couldn't fault it, all the staff were great especially the bar staff big shout for lorenza and wahib they were a credit to the hotel, also a big shout out to...
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I visited in February with my 4 year old son. The hotel was beautiful, spotlessly clean and modern. The pool was a bit cold, particularly in the morning when in the shade but it certainly didn't stop...
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My partner and I arrived home yesterday 22/2/18 after staying all inclusive for a week at this cracking hotel.
We go to the canaries at least twice a year and I must say this has been one of the...
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this place is amazing stayed a few years ago before the refurb and just had to come back again..attentive friendly staff, very clean everywhere, amazing rooms and food superb would highly recommend...
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Just returned from a weeks stay and I must say from check in to departure it was excellent
On check in I said I had mobility problems so the helpful gentlemen on the desk gave us a room in the main...
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Stayed at the Abora Catarina Hotel for a week in Feb2018.
The good -
Weather - bit worried about the weather in February but, apart from a couple of cloudy days, it was hot and clear skies and 22...
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It was a very nice location with a very friendly team(professional, funny and lovely people). The rooms are very clean, everyday the room-keepers came and clean your room, bath, change the towels...
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wanted a cheap break , (babymoon for the wife )
i really didn't expect much, but we had such a fantastic time and it didn't break the bank.
we opted for private transfer, much better, arrived...
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Having stayed here 2 years ago we decided to come back again with the kids this time as it was so good last time . Much has changed and for on the whole the better , the decor is brighter and less...
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My husband and I stayed at this hotel in Feb 2018 and can't compliment it enough. The staff are friendly and very helpful, the food is fantastic and always fresh, our room was a deluxe on the fifth...
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Just came back from a one-week stay with the 3 and 5 y. o. sons of us.
Location: the best. 4 minutes from the Dunes, through them another probably 10 to the ocean, and another good 20-30 walk on the...
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Just returned from a wonderful week at this hotel. We opted for all inclusive after reading other reviews. Arrival was quick and efficient and the receptionist was friendly and helpful. Our room was...
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We booked our stay at Abora Catarina on three days' notice as a previously planned trip to another destination fell through. As "all inclusive" novices, we were a bit wary -- but they pretty much had...
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Good welcome very clean and fresh but same as IFA Caterina , cant get Coffee with cheese and buscuits at Dinner , Deluxe room £500 extra for 10 days only 8 hangers.....fancy coffee machine but...
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This was our second visit to the Catarina. Our first visit was in November 2017 and we found its suits us perfectly. We look for somewhere that we can visit knowing that the food, rooms and amenities...
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I agree with last post about smoking. Couldn't find a nice place to sit without smokers lighting up and polluting the air. If you can make an area for nudists why not do the same for non smokers...
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Currently staying at hotel. Staff very friendly, helpful and pleasant. Food, excellent. Bus service to beach excellent.
Location of hotel excellent.
Rooms spacious and extra hangers were swiftly...
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Just finished our all inclusive week stay in this hotel.
We are very happy with it, rooms nicely furnished and spacious, lobby also very pleasant to look at and spend time in.
Food delicious, loved...
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We came for a long weekend and the hotel is faultless (apart from the freezing swimming pool). The staff were amazingly friendly, polite and always so happy. The hotel itself is lovely...
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The hotel has been recently renovated but sadly needs a few touches to improve the comfort, The lobby is a lovely spacious area with the most bizarre mix of seating, most of which is...
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We are here now as a couple, where do I start! The food is COLD so if you like salad this is the hotel for you, if you want a hot breakfast don’t bother (eat out) it is more catered for German...
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The staff here was s truly wonderful, very professional and always trying to make sure people are have an enjoyable stay. The all-inclusive food is very good. The rooms very attractive and pleasant...
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Recently refurbished nicely done but there is no storage in room only two drawers and 8 hangers on wardrobe (no doors on wardrobe) we as a couple struggled to stow our clothes God help a family on a...
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We stayed for a week from 22nd January. Check in was very smooth and a glass of
Fruit cocktail was given on arrival. Oscar
Checked us in and he was very efficient and told us what we needed to know...
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Just returned after a week at this excellent hotel. The hotel has been refurbished to a very high standard. It has modern furnishings , which are bright and cheerful and make a welcome change from...
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We had a two week holiday from the 1st of Jan 18. The hotel itself is in a very quite part of the resort a five minute walk from the Dunes. There is not a lot to do around the hotel area. This said...
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We have just returned from the hotel Catarina and had a fantastic stay. We booked up for some winter sun and it was my wife’s birthday whilst we were away.
This was a package holiday with Tui and...
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What a great time we had, returned to the UK last Sunday after a week at this recently refurbished hotel.
First and foremost, the staff were amazing, nothing was too much trouble and everything...
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Returned to the hotel after refurbishment the restaurant has a more cafe type feel that works well but leave a room key on the table between going for next course as we found that the table had been...
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The hotel is great. Delicious food, good location and swimminpool. great kids Club and activities for kids. Poor coffee and drinks in all inclusive option. As always... Superb activities!! Nice...
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Now this hotel has been renovated it is really nice. The rooms are furnished to a high standard and the pool area is nice too. Its a lot cheaper than similar hotels at Meloneras. The only facility...
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Nice hotel with good location.
We found this was a nice clean hotel with a good selection of drinks.food was not the best ok if you’re happy eating pizza and chips everyday at night for adults...
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We had a great stay in this modern ,friendly and clean hotel!
There were some negatives but we didn’t feel that the hotel deserved marking down as the negatives are subjective but we wanted to still...
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Arrived new years day all inclusive
food hall was a good size was never a time we could not get seated with both indoor and out door seating.
Meals were very good with a great deal of choice, Food...
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Fantastic staff. Food is super tasty and very varied. There are both cow pig fish and bird for all meals. Dessert is just as tasty without being too sweet. The entertainment is fun and festive...
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stayed at this hotel over the Christmas period what can I say but what an excellent hotel and I have stayed in a few.
The hotel is of an excellent standard clean spacious modern rooms with...
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Just spent a week in this hotel. I can highly recomend this hotel to everyone, who wants to Enjoy Top class service, food and relax. Staff is extremely friendly and I mean all of them! No bad...
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Spent a week here celebrating the New Year. My first "all-inclusive" experience ever! Delicious food, with lots of variations during the week. Nice efficient and friendly staff. 2 drawbacks were the...
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We travelled on Christmas Day for a week in the warm sunshine WOW ..we weren' t disappointed ...Lovely greeting on arrival...smiley happy people all around..The rooms are spotless..all clean and...
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We spent here a week holiday.Hotel ir renovated, has cosy interior, rooms are clean and homeish( fells like you are at home). Wifi is very good, fast. This hotel never lets its clients to starve...
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The hotel and facilities were top class. I would highly recommend staying at the Abora Catarina hotel and will definitely be staying again myself. The attention to detail, food variety and atmosphere...
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good location next to the dunes
Well sheltered from the typical winds in the area
Nice and friendly staff
clean and modern "nordic" interior and decor
Nice garden area
Good food, especially the...
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Excellent refurbishment - rooms and restaurant fantastic. Very good hotel upgrade.
Very hard to beat this hotel.
One thing they should do is when they upgraded the hotel - they should upgrade the...
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Having stayed at the Catarina a few times over the last couple of years, I was looking forward to seeing the new look Catarina Hotel. And I was not disappointed. The whole hotel has been given a...
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Booked hotel as a package with TUI.
Hotel looks lovely, modern and well kept. Lobby area very relaxing with a bar and 24hr drinks and snacks, just off this there is a nice balcony area but usually...
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We have had such lovely time here this week. Fab rooms, lovely staff, excellent drinks, gorgeous hotel!
Animation team brilliant and really made our children feel part of it. Barbie was ace, my son...
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The hotel is well located (5min walk from the maspalomas dunes).
the rooms are really clean, we were a couple and we had 2 seperate single beds... so not romantic AT ALL !
the staff is...
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Just home from a 7 night stay here. This is my honest opinion with the opinion of an opinionated 8 year old thrown in.
We were checked in promptly by Ventura who during the course of our stay was...
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Recently spent 4 nights at this hotel. We found it to be a lovely hotel with immaculate, beautiful gardens. The food was varied and very good quality, not always as hot as it could have been but...
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My husband and I stayed here for two weeks as a little winter break from the UK and overall had a really nice time. The room we stayed in was really modern and spacious with a decent sized bathroom...
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Hubby and I went to Hotel Catarina 13 to 20 November for a chill out week before the Christmas mayhem arrived.
We were welcomed to the Hotel with a cocktail whilst we queued to check in. Isabel...
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This was our seventh visit to the Catarina and each time we go it gets better. The hotel has just been through an extensive refurbishment which appeared to have been completed the week before we...
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Great place to relax, smiling staff, clean and modern room, beautiful area and neighbourhood, very good choice to eat something, good tastes, great food, and that was our dream honeymoon. Thank You...
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The hotel is very modern and spotlessly clean. We stayed on an all inclusive basis but never stayed in the hotel at night. There was a good choice of food at all meal times. Pleasant dining room with...
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I must recommend this hotel and I will definately return. I have food allergys and nothing was a problem for them in terms of cooking gluten free brea, pasta etc. Not only did they cook it but they...
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We stayed as an older couple for two weeks at the beginning of November when the hotel became the 'Abora' Caterina Hotel.
The hotel was still being refurbished with some painting around the hotel...
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stayed 20th 27th nov 2017
when we checked in easy to do went to the room they offered to carry cases I said no I was fine ,got to room lovely room full of nice touches ie good hair drier ,wet wipes...
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We were lucky to visit immediately after the refurbishment was completed, well eternally at least. I believe some rooms had noise nuisance from the construction of the additional swimming pool. WE...
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Just returned from a weeks stay with my parents and we all loved it. I have previously stayed at the Lopesan Costa Meloneras so was looking forward to seeing what the Abora had to offer. The concept...
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The rooms have been refurbished and are very clean, very comfortable beds and pillows ( I have a bad back so take note of these things).
The food is lush, something different at every meal time, all...
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November 2017
Having been to Gran Canaria a number of times, we had not been for a number of years due to disappointing experience from other hotels.
We decided to give it another go for some winter...
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Stayed for a.week at beginning of November. Our room had been newly renovated and hope soft furnishings will be looked after. Had lovely balcony with great view and no trouble sleeping. Good shower...
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Just returned from a lovely week. Staff are fantastic always smiley and helpful , we had a lovely cleaning lady julianne room 323 , but the hotel is kept spotless throughout. Checking was fast and...
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Stayed at Catarina for 10 days in November. I had e-mailed the hotel in advance to request a high floor overlooking the pool, on arrival we had been allocated room 451 on the 4th floor overlooking...
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Have been back 2 weeks now and my grandsons are still singing the songs they heard on holiday. That says it all. The animation team were fantastic. Doing Aqua aerobics with Wilson, dancing on...
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Currently at the hotel on our last night, here are a few pros and cons which we would have appreciated reading before booking. Some of it may be expecting too much but basing this on what we have...
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Currently staying at this hotel for 10 nights. The hotel has had a major revamp in bedrooms, dining areas and reception lounges. A vast improvement on the old , tired and dated decor we faced on our...
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Had a fantastic 10 day break at this hotel. The hotel is lovely and has clearly had a good standard of refurbishment throughout. The rooms are a very good size and maintained excellently by the...
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Just come back from this all -inclusive , I will give you the good then the not so good First impression staff on arrival very friendly, room very clean , food plentiful drinks on tap throughout...
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Lovely hotel, good food, nice rooms, great weather and I would give this hotel 85%. The only negatives were the petty payments (for things like towels, safe, weighing suitcases, fresh coffee) and the...
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Had a 1 week stay at the hotel. Refurbished rooms are fantastic.
The hotel is spotless throughout!
Food was great at breakfast and dinner in the restaurant, loads of meat, fish, salad and...
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I've just had a week with my niece and her two children and having never before done either all inclusive nor activities hotel, I would definitely do it again.
Our room was lovely and more than big...
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Very nice hotel, very clean. Food was the best I've had on an all inclusive package. Would definitely recommend for a nice relaxing break. Hotel is spotless, no issues with sun beds, in fact hardly...
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On arrival at this hotel (7pm) the receptionist looked up our booking and stated they never had a room for us (pre booked and paid for through TUI) On quizzing the staff (yes we had to extract...
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I was surprised after reading the reviews, we couldn't fault anything with this hotel,friendly staff who were really helpful. Lots of choice with good food. I really don't know how people can complain
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Checking In .... Very smooth check in and despite there being a few parties and it being very late in the evening, the wait time was minimal.
The staff were very very polite and welcoming, and...
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My Wife and I just returned from this hotel. After the recent renovations the hotel is really good. In the restaurant there was always a good selection of fresh food and something different at every...
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This was our first time here and I must say it will not be the last.We we're near two shopping mails within walking distance.We were near the sand dunes which had a path that you could have a lovely...
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The hotel is very beautiful, and the staff always with a smile and say hello everyday, they are friendly and very professional.
And the hotel is near of the dunes if you cross the dunes a beautiful...
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My friend and I came on holiday to Gran Canaria last week. IFA Catarina is perfectly located so its never too far from the beach, shops or clubs! The hotel and friendliness of the staff is...
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This is one of the best hotels I have stayed in ,the staff were very helpful , the food was excellent ,there was plenty of choice every night. We read the reports of this hotel beforehand and we were...
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we came back yesterday after 2 weeks at the Catarina lovely hotel just a couple of issues with towels room towels old and thin and not happy in paying 10 euros for pool towels apart from that a...
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This hotel is absolutley outstanding could not fault it what so ever! we travelled in a group of 8, 6 adults 2 young children. usually myself and my partner would be the type to always be out of the...
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We visited this hotel last year and were very happy even before the refurbishment. This year it was even better. I am going to be trying a different location for my holidays next year but if I were...
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I have booked this hotel for my husband and I as it had all the facilities that we require . Restaurant , Tennis courts and boules. plenty of swimming pools , but I was then informed that there was...
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We stayed at the beginning of September 2017, and checked in to at around 3pm on a Monday for just 7 nights.
On check in I asked if we had been allocated high floor rooms as requested both on the...
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It was ok for young children but not really for teenagers
My husband walked down the road to a pub to watch football and was stopped and asked if he would like to take two girls for some drinks and...
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Overall We had a good time in this hotel but have definitely stayed in better 4* hotels in the Canary Islands.
The beginning of the holiday wasn't great , we arrived around 730pm , ok it's not peak...
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Overall, this holiday was very enjoyable and very lively. Definitely more of a family orientated hotel. Really good location in terms of close to shops, the beach and the dunes. Not sure it fully...
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Stayed here in January for my birthday .hotels position is great right next to the dunes and just down the road from the Yumbo centre . The food was great everyday something different to be tempted...
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Just returned from a week at IFA Catarina, we were in a group of 6 adults and 2 children and it was fantastic. I really don't understand the previous bad reviews. We were all in newly refurbished...
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Stayed for a week at the end of August. Room was immaculate, cleaned daily and plenty of space for a family of 4, including a fridge. Air con was awesome, often had to turn off as it got too cold...
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Had a fantastic time hotel was modern and very clean. The food was amazing and never got boring. The rooms cleaned daily and fresh towels. The entertainment was perfect but a special shout out to...
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My wife and I along with our youngest 2 children have just returned from an amazing holiday. Spent 2 fantastic weeks at the newly refurbished IFA Catarina. We had stayed at the hotel for a week in...
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We stayed 11 nights here via Thomson. Check in was swift. The rooms and hotel were nicely refurbished although some work still on going but did not effect the stay. Rooms had plenty of sockets/data...
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We have just returned from a fantastic holiday. The staff were all so friendly and hard working, a special mention to Kieran in the animation team. He went the extra mile and made our children feel...
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The hotel is in amazing location few minute walk from the sand dunes and 10 minute walk from the main pubs and restaurant area (Yumbo centre)
The hotel has just been refurbished. the reception area...
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We were very disappointed with the holiday we have just arrived home from, and we need to make you aware of our problems we encountered
We were told that the hotel and all rooms would be renovated...
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Was a bit unsure at first due to the ongoing works at this hotel but can honestly say it didn't affect us at all.Check in was smooth staff were friendly and our room was lovely with a big...
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Just returned today and what a fantastic stay we had, rooms beautifully refurbished, very clean all way round the complex, didn't really know what to expect as not experienced with all inc, but we...
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We spent a week in this hotel last week. It was absolutely brilliant, the food was lovely with lots of choice. The hotel was clean and was kept on top of at all times. The entertainment staff were...
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Myself and my 2 friends visited the hotel on the 14 August and we had a great time. The hotel was spotless and was always getting cleaned. The rooms were abit dated but were very spacious for the 3...
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A very nice hotel, big, clean, comfortable rooms. Beautuful garden. Good localization - only 10 minutes by foot from Diunes of Maspalomas. Not far from the beach (c.a. 15 minutes by foot).
Friendly...
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We visited in February for a week, my children (6+4) and husband. The holiday was quite cheap so maybe I shouldn't have expected much. The accommodation was dated but clean.
The staff were friendly...
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We also arrived on the 10th July rooms 419/417 we did have a lot of disruption and noise around the pool area for a couple of days but we stayed for 12 nights and the weather was fantastic, the hotel...
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Came back from here 2 days ago. We had 2 rooms between 4 of us - adjoining and renovated. The rooms are immaculate and very modern. Also, very spacious. Double rooms with large twin beds, sofa, flat...
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We got back two days ago and had a lovely hotel. There were some people complaining, and I often felt these were unjustified. So I will give my opinion on the good and poor points with the hotel...
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Good location, big selection of food and friendly service. Rooms clean and spacious. Animations at a high level. Animators involved in their job, always professional and smiling. Many fun activities...
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Half way through our second week and can't wait to get out of this place. If it wasn't for the fact of meeting some great people I would have been home on the 3rd day. All the promises of the Thomson...
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Honestly a few minor problems such as having to serve yourself drink in the evening but over all a fab first family holiday. Hotel very clean and staff happy and friendly. Hotel is brand new and a...
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Just back from our holiday to Gran Canaria at the Ifa Catarina hotel.
When we were dropped off by the bus we noticed on going works at the hotel and it's surroundings which we were told at booking...
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My issues with this hotel and complex but generally it's a complete lack of customer care and customer service.
I'm currently sat in reception and whilst I don't want to go home in general, I can't...
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Have not been on holiday for a while so was looking forward to this one. Weather was amazing and the location is close enough to the beach to not be a hike but far enough that you can get some much...
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This hotel is is best value for money hotel I have ever stayed in, the food is excellent, always plenty and freshly cooked, and nicely presented, the hotel is exceptionally clean, the rooms are...
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This is a clean fun and fantastic place to go for family's being done up at moment but doesn't effect you in any way I would definitely come back again ,there is plenty of places to go and visit ,the...
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Arrived on the day hotel reopened 10th July. My party of four were sent to a sister hotel for lunch as restaurant was not open for lunch's. On return went to hotel rooms 415 & 411 in non refurbished...
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My husband and I have just returned from our 3rd holiday in Gran Canaria. We first stayed at Catarina 28yrs ago on our honeymoon. What a wonderful change! We arrived on the 10th July, first opening...
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Second time here in this hotel. Near everything walking distance of beach bars reataurants bus stop taxi.
Lovely pool area . We stayed bed n breakfast basis. Fantastic breakfast in morning always...
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Our first holiday abroad in years, had a great time. Great food, plenty of choice. Hotel spotlessly clean, very friendly staff. Well situated not far from the dunes! Plenty of shops and restaurants...
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Well, we had such a wonderful time in November last year at the IFA Catarina that we have just booked to go again for 10 days on 19 March 2018 and cant wait. It has gone fully inclusive since our...
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What an experience ,,, hopefully never to be repeated . Arrived on 13 and by the 14 bars were shutting down and in came the builders ? Shabby dated and scruffy , all management especially customer...
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There was no choice of bars when we arrived the indoor bar closed the night we arrived so other guests informed us, then on day 2 the pool bar closed and the renovations had started, had to be...
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It was a very nice and friendly hotel where the rooms are clean and the staff was very kind. It situated near the beach and the Maspalomas sand dunes.
The food was delicious but we missed the...
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Hotel clean, friendly staff, fast check in. The room was dated no tea making facility or welcome pack not enough plug sockets. No welcome pack in the bathroom which has a bath with poor quality...
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We recently stayed at the Caterina for 2 weeks - the last time before it closes for a total refurbishment in the middle of April. We've stayed here many times before and found it to be a most...
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Just come back from a 7 night stay at IFA Catarina. First impression was very good, check in was swift and painless, room was clean and tidy, we managed to just get in for lunch. Wow, loads to choose...
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The hotel is about to undergo some refurbishment but to be honest there is not much wrong with the rooms or facilities. The real problems here are in the evening meals which to be kind were poor at...
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Stayed here half board for 4 nights nice hotel lovely pool areas nice staff. Our only complaint was there Could have been more choices for evening meal . Rooms cleaned daily. Cant review...
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E stayed at this hotel for 10 days the garden and pool area are amazing lots of little places to hide away and plenty of sunbeds, because of the location of this hotel if your Sun lover like myself...
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Spent 9 days in Mar-Apr, Hb. Location is good, Dunes is 5 min to walk. Shopping center CITA is 5 min by foot, Cc Anexo - 15 min through promenade and larger S/C Yumbo is also ~15 min. During...
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Stayed for a week in march with my teenage daughter. Very clean hotel and in good walking distance to dunes which are stunning and all local restaurants and shops. As said before a lot of of older...
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Late arrival and took some time to check in. Rooms clean and tidy and cleaned fresh towels daily. Gardens beautiful with lots of little garden space to escape if you want. Facilities tennis and gym...
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Overcrowded breakfast room with lots of rude retirees; grumpy old men thinking this is their own kingdom and everyone should just get out of their way, especially the young ones. (not the hotels...
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Just returned yesterday from a weeks stay at this hotel.This was our first time staying here. We requested a room on a high floor and they put us on the fourth floor overlooking the gardens. It was...
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We visited IFA Catarina in September 2015. Absolutely perfect hotel, very friendly staff, wide selection of fruits, vegetables, meat and seafood. Amazing garden full of flowering shrubs, palms and...
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When we got to the hotel we had mistaken the price they told us over the phone, this was our fault, because I would have never paid 500 Euro for a 2 night stay at a hotel room, but it was my bf's...
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Brilliant hotel very clean food for everybody im really fussy when it comes to eating abroad and normally wont even touch the meat but i found their pork ok to eat its central to the beach bars clubs...
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Two weeks relaxing by the pool and walking along the beach. Good variety of food, nice to sit outside to eat . Staff friendly and there is good atmosphere. I would recommend this hotel. They are...
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As a group of 3 couples we had a very enjoyable holiday. The Hotel was very clean & all the staff were very efficient & helpful. We had rooms on the 3rd floor with an adequate balcony,facing the pool...
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It's 2 weeks since we left the Caterina which was our third visit in a row. Once again we were blessed with lovely weather. The hotel still provides excellent value for money, Food was plentiful...
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Just returned this evening from a great week spent in Playa de Ingles and stayed at the IFA Caterina with a group of friends. Greeted on arrival at reception by very friendly receptionist and checked...
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We booked a room overlooking the pool, but when we arrived we were put in a room (471) which was not accessible without using stairs. The room on entry had a very musty smell. We were moved the next...
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I was travelling with my 2 adult daughters, one of whom has a disability. The hotel gave us a disabled room near to a lift and allocated us a table in the restaurant , which was very useful when we...
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My partner and I wanted guaranteed warm weather and a relaxing holiday during early February. We both work in retail and were shattered after working a very busy Christmas in the UK.
The IFA Catarina...
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From the moment my wife, kids and I arrived for our first abroad holiday, the service,standards and hotel in general was amazing! Very very friendly staff, nothing was too much trouble, food was...
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My wife and I stayed here for two weeks all inclusive through Thomson. The hotel has a good position occupying a whole block and very close to Maspalomas sand dunes. Although it is looking a little...
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Nice 4 star hotel really good choice of food, drinks were average, rooms were clean and the entertainment was quite good only downside is the staff seemed a bit distant and not many English but...
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After booking last minute then reading some reviews I was a little worried, but no need to be.
The hotel is very big and clean with the staff constantly cleaning and pottering about.
Fairly central...
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Overall an average hotel. You can barely make your self understood in English most of the time. Half of the staff were really nice and made a great effort to help, but the other half should think...
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Well situated for beach and town. We were all inclusive. Good food, plenty of choice, 3 cocktails on the all inclusive, apparently there is a gold package All inclusive but no idea what that gives...
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I always read hotel reviews. Hotel central to shops and beach. Although information leaflet states it does not tolerate "towels on beds" it happens. So you need to get ther early. Lovely pool and...
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We found hotel to be very clean and tidy staff were friendly the standard of food was excellent plenty of it pool was very clean.location of hotel was great just a short walk to shops and beach which...
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I have just returned from 2 weeks holiday in Grand Canaria at the hotel IFA catarina.The hotel is situated in Maspalomas and the beach with its sand dunes is only 5-10 mins walk from hotel.In...
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I booked a week for my fellas birthday surprise. I use tripadvisor a lot and feel some reviews are unfair of the hotel, however there are areas that need improvement.
Our visit started very badly. I...
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Stayed here for a week from 19 th Jan as a group of friends.Room large with enough space for 3.Hotel spread out so long walk to reception and restaurants.Poor area cramped but nude sunbathing terrace...
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We had room 161 which quiet although the balcony was facing the children's playground and pool area. The staff was friendly and the rooms clean so nothing to complain about. Best was the location...
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My husband and I stayed for two weeks around Easter in 2013, and at the end of October the same year I returned for a week with our eldest granddaughter, then 18. We were all very satisfied with the...
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The hotel was in a lovely location. Next to the sandunes. Beach was really only a walk away. The pools were great with absolutely brilliant gardens and surroundings although the sun beds were sort...
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Spent a week here with girl friends in our fifties and sixties and we loved it!
Location - 10 mins stroll to sand dunes, 20 mins stroll to beach with restaurants etc nearby. 5 mins walk to Cita...
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We had a wonderful stay at this very nice hotel.
+ FOOD, it was just wonderful! The location was great, a very clean hotel and wonderful staff.
- Only one, but for us important - the beds! The...
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Excellent position immediately close to the dunes. From the hotel is possible to go anyway by foot in all the dunes and beach areas; either to Maspalomas and meloneras either to playa des ingles. The...
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I booked to rooms for one week at this hotel from December 27 and I cancelled and booked myself out of the hotel the next day. When I came to the hotel, I received a message from work that I needed...
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Whoever rated this hotel as four star must have got the brown envelope! This hotel is tired and in urgent need of major works or demolition. The lifts don't work properly the pool isn't heated...
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Just returned from IFA Catarina hotel staff excellent the hotel does look a little tired in places but is being updated in May
Location is great for walking over the dunes to the beach and close...
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My boyfriend and I stayed here for a week just before Christmas. When we arrived check-in was swift and we were impressed by the amount of languages the staff could speak. We had paid for an upgraded...
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I'm appalled by the negative comments towards the staff at this hotel. We have stayed as a couple on five occasions and have found them to be the most helpful and professional staff of any hotel we...
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The hotel itself is more than good, helpful & friendly staff & clean & spacious rooms.
the only downside is that they don't provide a free WiFi. Many other, even smaller hotels provide a free WiFi...
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Went here with my partner to celebrate Newyear here. We were very pleased with everything. From the moment you step foot inside this hotel, you are very much welcomed by the amazing staff. Great...
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I have been visiting Playa del ingles for the past 20+ years and have never gone all inclusive before.
The staff here are amazing full of smiles and ready to help and the dinner meal on Christmas...
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Having just this morning returned from a 7 night all inclusive break, i'm totally amazed by the negative reviews some people have left here.
Both my husband and myself thoroughly enjoyed the vast...
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All facilities were as advertised by TUI/Thomson.
This hotel is vast, luckily reception gave me room near the front door. My room overlooked the pool/garden area so sometimes was not the quietest...
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My partner and I stayed at the Ifa Catarina the first two weeks in December in room 264. Although we did not get the same room we had asked for the same as the year before we understood that they...
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Having visited this wonderful island many times in December I was recommended this hotel how disappointed I was, reception staff unfriendly no welcome, outside restaurant staff rude. Hotel is very...
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Just returned from a 2 week stay with family and friends. We had 3 rooms within the hotel. I recommended this hotel and how sorry I was. The food was cold or Luke warm at all meal times I arrived for...
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Our experience, stayed 3rd to 17th Dec.
Stayed here before years back and returned as was good then, however now :
Day 1 : arrived, went to poolside bar, lit cigarette, waiter came running and...
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Just returned from another relaxing holiday in Gran Canaria. Met up with old acquaintances and made new friends. And another enjoyable and welcoming stay at the IFA Catarina. (See my previous review...
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I am a Coeliac and have been looked after very well by this hotel. After my last visit (last christmas) I wrote a review and said how dissapointed I was with the dessert selection for me (ice cream...
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Stayed all inclusive in November with my family including a baby and the hotel was still had all services running. The food buffet was impressive and there was food for all the family even the fussy...
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Pros:
Close to dunes and main road.
Reception staff helpful and friendly.
Bedrooms large and kept clean.
Internet works well.
Food is plentiful.
Cons:
25 minutes from Yumbo.
Some rooms are miles...
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We have just returned after a week, we have been visiting Gran Canaria for over 20 years & passed this Hotel many many times & booked this 10 months in advance but after looking at a lot of the...
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I have just returned home from Ifa Catarina hotel. I was staying in room No 203 between November 29 and Decenber 6. While unpacking things I found out that my liquid powder Estee Lauder double wear...
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we just got back from a week here i think the hotel is very nice and the staff are very friendly the food is ok plenty of choice drinks are ok but the cocktails are not all inclusive only four when...
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We have not long come back from a great weeks break in this lovely hotel. What can I say, the hotel is very good and we enjoyed our stay.
The rooms and the pool were very nice. The room was also...
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Didn't like the walk from reception to room but after seeing room was impressed then got the hang of lifts
Very clean room and gardens
Pool cleaned daily
We had a brilliant week all inclusive...
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All personal is very friendly and always helping you.
Location is great, very close to the Dunas, room are big but really need restauration (wather dropping from the bathrom ceiling).
Food at the...
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Excellent food beautiful hotel surrounds. 2nd visit.
The TV for UK residents still hopeless. No uk channels except a very poor sky news tape link,not the real thing.
However this is how you solve the...
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Another 2 days left of our holiday excellent hotel can not fault it at all. Outstandingly clean. Excellent food wide range to choose from. Great friendly staff. Hotel facilities excellent. Pool Area...
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our third stay at this hotel we requested our room number and got it food very good plenty of choice close to beach nice garden areas very quiet close to shops good bar areas nice roof area...
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Stayed at another hotel, but we had half board at Catalina. Very tasteful and many various dishes. I would recommend it warmly. Everything was clean, and the staff were professional, helpful and...
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A very cool location and laid back luxury resort to go exploring the beautiful surroundings... A copious and first class breakfast,
a dedicated staff and the cosy swimming pool grounds are a plus...
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Stayed for 1 week from the 5th November stayed in room 482 overlooking the gardens. The trip from arrival to departure was first class from check in to check out. Staff were friendly and...
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+ really tasty food
+ good location
+ friendly staff
+ clean and tidy
+/- bathrooms could be refurbished
- wifi only in the lobby area
We spend nice time and enjoyed our holidays.
Overall it made...
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What an amazing hotel. the location is great, the facilities are great and at such a reasonable price. Had an amazing stay here and would definitely stay again! Only started B&B, but I can see why...
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Again I loved Alison and her animation team who seem to be full of energy with activities throughout the day, they build all the settings on and at the side of the stage and then give fantastic...
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stayed at this hotel for 2 weeks in sept.the rooms were very clean and spacious and the cleaning staff were excellent.paid extra for a garden view thinking we would get a lovely quiet room.WRONG.if...
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Stayed here for ten days in September The staff were lovely and the rooms clean but very dated although there were signs of modernisation going on in two rooms on our floor .We had requested low...
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This was our second visit to this hotel and will be returning again. The staff are very welcoming and make you feel like you are home. The food was excellent with plenty of choice even for the most...
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Air condition never work even after telling them five times so ask if we could hire a fan they said they did not hire so brought a fan to then find out next day they did hire them out, so not happy...
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Excellent hotel with nudist facilities. There is a big nudist balcony, on the roof of the building and we loved it. Also the nudist roof/solarium gives excellent views of dunes, ocean etc.
Food at...
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I am strongly disappointed about the hotel. There were many small signs revealing that the hotel does not care about the guests comfort. For example, the internet network was not protected for 7 days...
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We were really looking forward to our stay his summer. The reviews were good and we were hoping for a relaxing break with our kids.
Firstly, I cannot fault the staff. They were friendly and...
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Stayed here for a week at the end of August with two adults and three children. We had requested an interconnecting room but unfortunately none were available due to them being very limited, we were...
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From the moment we arrived,we were greeted by a happy smiling male receptionist,which made the ten hours of travelling, to the hotel,a pleasant way to start our holiday.
He quickly checked us in,and...
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I have recently returned from a week at the IFA Catarina with my wife, daughter of 9yrs and my sister.
I felt I had to write this review for two reasons, first to dispell the few bad reviews this...
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We travelled as a family of 2 adults, and 4 teenagers (first family holiday/honeymoon) After 11 hours travelling from home to the hotel we finally arrived at 9pm, we were the only ones checking in so...
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On arrival the reception staff were excellent, they explained in detail the hotel facilities. As we arrived late they ensured we had an evening meal. We had booked 2 rooms one for my wife and I, the...
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it was our first and last time at this hotel. We was spoken to very rudely by reception when we asked to change rooms. As we had paid extra for a garden view. and requested a quiet room. we was given...
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Negative : -My kids got ill and had to drink water in the morning. The personnel refused to provide this, even in the lobby no help... Your all in starts at 10 o'clock sir!!!!
- Diet food, there is a...
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We arrived at 9:30pm and were initially underwhelmed by the hotel due to the poor cold buffet provided from 9:30 until 11:00 in the restaurant, also our I had emailed the hotel prior to arrival to...
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Glad to say there has been a vast improvement on the food choice,quality and cooking in the restaurant. The boiled eggs are no longer raw. The bread is fresher. Some cooked dishes could be better...
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We stayed here for a week with family and friends and had a brilliant time!
It's a very clean, modern hotel with good facilities, clean rooms and lovely staff.
I am disabled and everything was very...
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We bought this holiday not knowing what to expect. Mixed reviews.
But we had a fab time! I was very ill upon arrival at the hotel and couldn't make it to dinner and they let my partner bring food to...
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The hotel was very clean throughout and our bedroom on the third floor was spacious with a good sized balcony.Food was good especially the caramel ice cream!! Found most of the staff friendly and...
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on first impressions this hotel is not the best looking from the front, however once inside or in the pool area things are fantastic - really polite staff apart from the girl in the ice cream palour...
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It was a perfect hotel! Big pool, good food and good activities. It's perfect for holidays !!! I would like to come back here ! The staff is also very nice and helpful ! The hotel have a very good...
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We have just got back from this holiday a group of six adults and four children,ages seven,two,eighteen months and a eight week old baby. On arriving at this hotel at three in the morning to find...
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good points are the staff and animation team who gave 110% bad points are--got 6 cracked or chiped cups in 7 days in resturant complained after a week these were replaced by new mugs never have...
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Just back after a week at Catarina. Hotel is immaculate. Reception, bar, rooms, restaurant, pool area all spotless. Reception staff very friendly and helpful, Madison bar staff equally so, however...
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We were very happy with our choice of this hotel. Staff were very professional and helpful. In particulat, we were impressed with the rep, Hana, who booked our trips for us and checked after that we...
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I arrived yesterday back to the UK after a week of staying in the IFA Catarina hotel. Upon arrival at the hotel we were greeted by the staff at the front desk of the reception. We checked in which...
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We stayed for 1 week on an all inclusive basis. The check in process was quick and we were issued with wrist bands to identify we are all inclusive. The room was located on the ground floor near the...
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Just spent a week at this lovely hotel, check in was quick and the staff very friendly, our room on the 5th floor was spotless but a long walk to reception pool and dining room.
Food was excellent...
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Booked 2 weeks at the Caterina in Maspalomas, accommodation is excellent we have a large room at the quieter end near the gardens. This for us is a perfect choice as nearer the pool and reception...
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We have recently returned from a 2 week half board holiday at this hotel. The hotel itself is clean and in a good location. However the staff here were rude on every interaction, and made us feel...
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Not only did the air conditioning
in my room not work, the air conditioning throughout the hotel was not switched on. This meant that when you entered the hotel, you felt no relief from the heat...
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Hotel in a reasonable location near beach and close to bars and shopping areas.
The pool area is a bit small for the number of rooms in the hotel. Good entertainment during the days and at...
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Excellent hotel overlooking the dunes.
Reception staff really helpful,
Food brilliant plenty of choice and good quality.
Room spotless with finally a hotel which air-conditioning works so spot...
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Great hotel to have vacations.
All the staff is very gently.
All the hotel is always very clean and the food is very good, with several dishes to have a good choice.
The animation team of this...
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A very good all inclusive hotel. Hotel very clean, food and drinks very good, plenty of variety. Check in very efficient and friendly staff. Location very close to promenade and dunes with lovely...
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We have just returned from 2 week stay at the IFA Catarina and it was excelent , from the food, okay there were some repeating of dishes - but there was always something else different to try cant...
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We have stayed in many hotels throughout the Canary Islands over the last few years and this is one we will return to.
We found the location excellent, easy walk to the sand dunes, not quite as easy...
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I have recently returned from a one week stay at the IFA Catarina, we were a group of six adults and two children (aged 11 months and 3 years). I feel that for what we paid for this all inclusive...
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Overall Catarina Hotel was lovely however food very basic and the same everyday for this we had to eat out a couple of evenings to break the week up. Our room was very smelly unsure whether it was...
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I wouldn't have said that this hotel was 4*. Everything about it was average. The rooms are basic, the staff were all friendly but most didn't speak English. The entertainment team was friendly & the...
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We have stayed at his hotel about 10 times over the last 12 years and always found the staff first class and the location near the dunes is excellent.The rooms are spacious and the gardens well...
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Arrived here June 28th with my partner, 2 kids 6 and 8 and Inlaws.
Went to check in to be told rooms had been booked 2 rooms for 3 people instead of family of 4 and a couple like we booked however...
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Stayed in this hotel for 10 nights in june, service was great, close to shops bars/resturants very looked after hotel. Rooms were big and spacious, the pool area was beautiful lots of places to sit...
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The hotel is huge and that includes the restaurant. Consequently as so many guests it was like a feeding frenzy. The staff were very helpful and spoke English extremely well. The reception was well...
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I have been to a lot of hotels but this hotel is exceptional! Rooms cleaned everyday.. clean sheets/towels.. the food buffet catered for every nationality! Only negative is the hotel is located a...
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The room was a good size and overlooked the pool area and the balcony had a table and two chairs. There was also a drying rack on the wall, that pulled out which was ideal for drying the swimming...
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Good food, everything was teasty. very friendly staff and a very nice Pool and garden! Beautiful! Also a good location. Room was big but the bed was to hard. And outside must be painting. Some old...
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Booked a 3 night stay at the IFA Catarina all inclusive. Hotel is pleasant with clean rooms and nice gardens and pool area. Food is acceptable for all inclusive, however my only gripe is that all...
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Rooms are in the sun in the afternoon. good selection of activities for all ages. Entertainment spot on and I hope again it will be. food and hygiene in the dining room as a four star should be...
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Having spent almost forty years in the travel industry, twenty five of those with the UK’s number one Travel Company, this is my first Trip Advisor review. I often find that these reports are...
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A return family holiday after 3 year gap. It's always a worry if your 2nd visit will be as good as the first & the Catarina hotel & staff lived up to our expectations. Everything was as good this...
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Hotel and staff nice but rooms not up to much for a 4* hotel.
Went all inclusive and the food and drink was average but we paid quite a low price so didn't mind eating out a lot of times.
Plenty...
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Rooms not bad. Restaurant all inclusive a lot of fish dishes, I don't do fish (only from chippy). So a lot of dishes I didn't have. This morning for our last breakfasts we were joined by pigeons in...
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just returned from 2weeks stay,we had paid extra to get a superior room, so got 553, which wasnt any better than what ive had in a 3star, nice view over pool and gardens, cleaned daily, i left euros...
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Just got back from a weeks stay at this hotel and can not fault it what so ever. Check in was quick and staff can speak great English. The rooms were spacious, we had room 514 which had an amazing...
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I would have awarded five stars due to the excellent food, both the free evening meals and morning breakfasts as well as the paid for lunches by the pool. However, we waited nearly an hour to check...
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Just got back after a week at this hotel, cant fault it at all. Checkin very afficient , The whole hotel is very clean a credit to the cleaning team. Rooms where spotless, the little touches the...
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The hotel is situated between the beach (25m walking) and yumbo center (15m walking). The rooms are big, and the bed very comfortable. You also have a small fridge.the WiFi is very fast and worth...
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Very clean hotel, staff is taking care of the cleanliness every second. Delicious and varied dinners in buffet restaurant. Very good shows at the evening, every night was a different show.
Hotel...
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Stayed at the Catarina in April , Well we arrived after a long wait to transfer from the airport , waiting for others to get the coach .
The arrival at the hotel was not the best there were three...
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just arrived home from a great stay in at this hotel, this is my second stay here and things have improved.
the check in was quick and painless after what had been a long day travelling, so was nice...
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A fabulous property with a clean environment and with lots of places to sunbath and to relax. Daily activities and great food and drinks on offer. The rooms are excellent and very clean and great...
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I come around 20 years to this hotel and I like to come back again. Big rooms with nice balconies. I find the food at the restaurant really good. I think everyone can find here at the buffet what he...
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Stayed here in March 2016 with my family. Wasn't sure what to expect but where delighted with the hotel. First impressions where good, check in was fast and friendly. The room we where allocated was...
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A very nice resort with a big wonderful pool, perfect rooms and a big garden to rest. Localisation between beach and Jumbo center is perfect to have fun. The staff is VERY VERY friendly and...
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stayed here august 2015 cant believe some of the reviews you read it is a large hotel staff all work hard I had ask to change rooms due to having copd plus as I arrived chest infection the hotel...
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Stayed for a week recently, food awful, hotel tired , not a 4 star also was shocked by nudist terrace . We asked to move but nothing nearby available without having to pay a big difference. The...
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Visited December 2015 on a ladies holiday. Check in was very slow process, only 2 other parties in front however we waited around 30 minutes to be served, once served took about 20 minutes to...
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We had a nice room with a great view, although curtains and shower were quite temperemental. The hotel had a really friendly and positive athmosfere and we met many other guests, with some still in...
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We stayed here for 11 nights in April and on the whole were bitterly disappointed by this hotel and it's alleged 4*s. Having read previous reviews we were looking forward to our stay at this hotel...
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I visited IFA Catarina in April 2016. On my arrival I was charged 14€ for being able to use the internet in my room. On top of this I was charged another 24€ for a safe in my room. As I never asked...
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good location , lovely clean hotel, nice size bedrooms, good variety of food ,staff friendly.Pool area quite small considering size of hotel.Only gripe no menu at bars etc. to let you know what you...
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Just returned after a week here, and although we had a good holiday this hotel could learn so much, which would create a better atmosphere, and a better holiday experience for all.
We arrived at...
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Hotel is clean.
Staff are all very hard working and speak many languages. Good English speakers.
Food was OK. I say this because it was very repetitive on the veal and bolognaise every night...
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Never been to this Hotel before and were very impressed the food was good with a great choice at all meal times we were fully inclusive. Rooms were cleaned daily and beds and towels changed...
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We stayed here the first weeks of April.
Our check in and room was very good, but evening brought no relief from the heat in the room. After asking about the air conditioning, we were informed...
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Stayed here with my husband Sat 2nd April to Sat 9th April. Booking in was very smooth, no problems at all. First impressions of the bar and reception were very good. We had room 510 in Block A...
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The stay was wonderful the rooms were a delight with fantastic views the staff are so friendly and, accommodating to our requests the food also was fantastic every night we stayed there there was a...
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This our fourth time staying at this hotel on a half board basis. This is an honest review.
GOOD.
This staff are to be complimented on their friendly attitude , and even though frequently overworked...
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Nice Hotel and good staff, entertainment team did a brilliant work each day, food and bar service very good. Cheap drinks and happy hour twice a day. Evening entertainment very good comparing to...
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Check in, room allocation (two quiet adjoining garden view rooms on the fourth floor), food, and service generally excellent.
We returned after a three year gap, and were very impressed at the...
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Can't give a 5 because we miss the opportunity of a familyroom for 5... 2 parents with 3 kids should be able to share room, not split up in 2 rooms :(
The food was good, staff nice, rooms ok...
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The IFA Catarina is a very good hotel for the reasonable price although on booking in 38 euros for safe for two weeks and 20 euros for 2 beach towels (with 10 euros refund on checkout) is over the...
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first class hotel staff so friendly,,,,great food ,,thomsoms rep first class very helpful ,lauren will go back some day , loads to see and do ,taxi,s are cheap,could not fault in any way not that i...
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I appreciated services, restaurant and swimming pool.
All was perfect but the negative point was the lack of fresh juice on breakfast and in the bar
I recommend this hotel and this area near...
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Had a lovely 7 day holiday here last month. Hotel IFA Caterina had everything we needoed. Thomson holiday rep gave us lots of information. Entertainment and other facilities very good. Our special...
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The Hotel is big and everything is taken care of very professionally. The room was spacious and clean with a large balcony facing the pools. Breakfast was excellent with lots of variety.
The pool...
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Hotel itself very good and clean but the entertainment was awful bar one night with the Dancing Queens tribute night. Wasn;t suitable entertainment for the older clientele at the hotel. Everything...
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Well how quick a week can whizz by.
Checking into this hotel was no issues for either me nor my partner. The staff remained very friendly and their customer service was excellent throughout our...
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We stayed week in this hotel. The main things that come in mind from this hotel are clean, little worn out and big hotel, gay friendly, smoke free (meaning hotel rooms, including balconies), and hard...
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Stayed in February for second time. Can't fault the hotel for it's facilities and excellent meals. The first floor is being renovated and we were up graded to the fourth floor overlooking the...
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Fantastic male staff on reception both on check in & check out couldn't do enough for us. The room (309) was clean & large with plenty of wardrobe space & plenty of hangers. I don't know why people...
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It was with some trepidation I read the reviews and was concerned about this hotel as I had high hopes with it being a four star. I need not have worried. I honestly don't know what some folks...
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There is very little wrong with this hotel. We have had a lovely, cheap holiday staying in this hotel and used it as a base.
The surroundings are quite small for such a large hotel. It is perfectly...
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Just returned from a 11 night stay. The staff were very friendly and helpful, the food is what you would expect from a full buffet type restaurant, but overall it was a good selection of food. It was...
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We have had two lovely weeks at the Catarina. Although we've been to Gran Canaria 6/7 in the last few years this was the first visit here and it fast became our new favourite. I was drawn to the IFA...
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The rooms were comfy, a good size and clean. The location was ideal for what we wanted. The reception staff were not as pleasant as the restaurant/bar staff, I felt at check in we were not made...
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We have just returned from a week all inclusive at the IFA Catarina and we had a fantastic time. The staff were very friendly and helpful and always went out of the way to make you enjoy your...
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Cannot believe people moan about Caterina. We first went there last year and enjoyed it so much that as soon as Christmas was over we went straight to travel agent and booked again for this Jan/Feb...
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We were not expecting too much given we'd paid so little for the 2 week last minute package with Thomson. Pleasantly surprised with the hotel and hard to criticise for the price. It is a bit shabby...
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Dont go to this hotel if you are under 60 years old. You are not alowed to do anything, can't even smoke on your own balcony. Staff is rude, you must pay for wifi but its so slow its useless. The...
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Fantastic break here location is perfect and for the money it's great
The food not quite as good as last year but on all inclusive it's fine staff great rooms cleaned everyday free bottles of water...
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This was our first trip to Gran Canaria, Hotel location is perfect. Also good size room with fantastic terrase. Our room was 232. Very quiet.
Internet wifi on bar was OK, but wished to have free...
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The hotel IFA Caterina has good facilities. The rooms are large, clean and reasonably appointed. We had a garden view so there was no traffic or passing noise from partying holiday makers. Some of...
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We have just booked another week in the IFA Catarina for my Husbands birthday check in 5/11. We have tried several other hotels in Plata De Ingels but are always drawn back to the IFA Catarina. The...
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We just had to go back to this hotel as we love it so much and it practically guarantees winter sunshine and this time, the last 2 weeks of January were no exception, practically wall to wall...
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The hotel is away from amenities but local buses are close and cheap.As there were 6 in our party taxis worked out cheaper to go to Mogan.Chinese girl on reception smiling and eager to help giving...
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The staff are really friendly and helpful at all times. The room was adequate, the only problem with it was, that it was in the shade all day.The plus side to this is it was very peaceful as all the...
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This is a good little Hotel , good location easy to walk to lots of restaurants nearby and the sand dunes , either a free bus to the beach or really cheap to get a taxi . The pool was freezing ! But...
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Well, I cant praise the staff enough. We were given a room on the bottom floor on arrival. No view, requested to to moved. No room available until the following lunch time. We got a room with a pool...
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checking in the hotel was excellent with staphanie and diego ...the room was cleaned spotlessly by clementina and marcia...when the tv needed replacing agustin changed it immediately at 10 pm on a...
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My boyfriend and I spent a week over the New Year’s Eve in IFA Catarina. The first impression was not very positive. We had paid for All Inclusive, but one of the first information we got at the...
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What more can i say about this hotel simply outstanding
Everything about this place is designed to make your stay memorable the staff were amazing , the food was very good everything you could...
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IFA Catarina Hotel
The hotel is 40 years old which I guess for Playa Del Ingles is practically gothic. Given it was first opened in the seventies it has survived the intervening period relatively...
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There were 4 freinds stayed at this hotel.We requested rooms facing the pool which we got.They were a bit noisy with the bar underneath and in the morning with the sunbeds getting put out but we were...
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We stayed here for a week January . This hotel is in a lovely location and central to most things. Also on a main bus route. We were on the 5th floor which was quite a trek to the entrance and...
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plenty of mixed reviews about this hotel but from the time my husband rang the hotel two days before we arrived which was the 7th of january,and requested 5th floor in block c or d. if possible he...
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Stayed here for 1 week In January.
The hotel has 4 or 5 different buildings I was in block 3. Getting to my room (358) did take a while due strange layout. Had to walk along the hall ways of 3...
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I called into this hotel yesterday to enquire about the dinner menu. There were two people working at reception - one was busy with a guest, the other was watching his colleague working, so I waited...
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Excellent quality of food, location right next to the maspalomas dunes, cleaniness standards, rooms, sea views and above all staff. Poor quality WIFI at times. Nice pool areas and gardens. Staff are...
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We (as a couple) stayed at this hotel over Christmas and it grew on us.
PLUSES - Friendly staff - clean (in fact the room was spotlessly cleaned every day) -
shower excellent - food selection was...
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We stayed here for the first time and it's going to be the last time.
Putting the British up the back with no sun (unless you see the sunrise). Along why to walk for the restaurant, wasn't helpful...
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This was my second visit to this hotel. The hotel is clean, comfortable and has great gardens and pools. Entertainment is provided daily and all inclusive options are well provided. The food is...
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This is a warning to anyone with a food sensitivity or allergy. I am a coeliac and booked a fully inclusive holiday for myself and my family back in June 2015 for Christmas in Gran Canaria. Naturally...
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Just back from a week in Gran Canaria at this hotel and it was fine. I was worried about reviews before I went so had low expectations.
We were allocated possibly the best room in the hotel, 502...
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If you forgive the odd minor defects which really should be fixed asap this hotel should be one of the best stays you will have. Very accommodating staff, huge choice of food and very clean and tidy...
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First off, there is nothing wrong with this hotel unless you are ultra fussy.
We booked it as my wife believed it was a good area, the deal was cheap, it was near the beach, and it had a...
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No problem with check in as we got a taxi from the airport to avoid checking in with the masses only €39, worth it!
I did email and request a room close to main building as my mum had just had a...
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A pretty predictable holiday hotel with dining to suit most tastes. Room was clean and functional. However there were a few things they need to work on. The reception staff are slow and need some...
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First off Check in was extremely slow, worst check in I've ever experienced, this needs to be massively improved! Reception staff not very helpful & very slow paced. Also when we was waiting to...
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We stayed for 1 week at this hotel with all inclusive. The food and drinks included were really good and with much variety. Pool area is nice and there are a lot of activities. The rooms could be in...
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Good hotel in a great location in a professionally managed and run by people proud on their work. The spiciness of the food could increase. Cleanliness was very good throughout the hotel. Staff was...
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First off, we picked the Hotel due to the price, for AI it was a very good price.
It turned out to be a very quiet and relaxing Hotel, The staff are very helpful, and the place was spotless, the room...
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Hotel in my opinion is not up to four star rating as claimed. Check in was a chore and long as was check out . After queuing for evening dinner was told to step aside and wait , when after being...
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The Catarina is excellent.
Staff , Food , Location , Bedroom size & Confort , Sleep quality all cannot be faulted !
Located in a quiet area of Playa Ingles near the Sand Dunes nature reserve...
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We've stayed at this well positioned hotel on several occasions and have always enjoyed ourselves. This time we were there for the last week in November and first week in December - all-inclusive.The...
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I had a great time at this hotel, the location is perfect, the breakfast good, and the room was clean with a comfortable bed. The hotel could however need some new carpets in the hallways, as they...
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Lovely hitel good food great staff animation team work really hard all the staff are friendly food was very good always something to eat entertainment was ok some good shows dancing queen and acrobat...
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We were six friends and we stayed there for one week at the end of November. The hotel position is in the city centre and the Maspalomas Dunas are 200 metres far from the hotel. Amazing. The hotel...
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Absolutely fantastic hotel! Lovely and clean, very friendly staff. The room we stayed in was lovely and spacious. Stayed for 11 nights, 12 days. Definitely return. The lady in the Madison bar, short...
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Fantastic stay here with my other half for our tenth wedding anniversary. The staff are excellent they go out of their way to help you in any way they can. Special thanks for Maria, Himmar and Clara...
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Went March 2015 for two weeks. Found hotel and all staff to be exceptional particularly bar staff in bar near reception. No problem with sun beds as we preferred to be in garden area rather than...
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 4:14:12 AM
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