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Sensacional 1823 Opinions

Occidental Jandía Royal Level

PLAYA DE JABLE - BARRANCO DE VINAMAR MORRO JABLE - JANDIA 35625 See in the map
Rating 4.5 1823 Comments
TripAdvisor Travelers Rating

Description

Este hotel fue construido en 2010 y es la realización de un nuevo concepto de exclusividad y servicio solo para adultos (mayores de 18 años). Aquí se asegura a los huéspedes una estancia maravillosa. Las 64 habitaciones ofrecen vistas al mar o piscina y dan a los huéspedes la oportunidad de descubrir el 'B-room concept': habitaciones donde la tecnología y el diseño ofrecen lo último en confort y descanso. El establecimiento climatizado recibe a sus huéspedes en el vestíbulo con servicio de recepción y salida 24 horas. El servicio de Wifi es gratuito.

Equipment

  • Theatre / Auditorium: Si
  • Building year
  • Total number of rooms
  • Pets over 5 kilograms are NOT allowed
  • Water bikes *
  • Diving *
  • Diving *
  • Windsurfing
  • Sailing *
  • Aerobic
  • Gymnastics
  • Adult Enterteinment
  • Surf
  • Tennis court
  • Water Gymnastics
  • accessibility mobile coverage: Si
  • Internet services
  • WiFi
  • All Inclusive: Si
  • Multilingual staff: Si
  • Extra bed available on request
  • Number of bedrooms
  • Hot Tub
  • Snack bar: Si
  • Bar: Si
  • Special diet menus (on request): Si
  • Restaurant: Si
  • Children's high chair: Si
  • Half Board: Si
  • Buffet breakfast: Si
  • Life cooking: Si
  • Cafeteria within the premises: Si
  • Buffet Dinner: Si
  • Cribs available on request
  • Medical Service *
  • Number of floors in main building
  • Number of floors (annex building)
  • Hot tub: Si
  • Sauna
  • Solarium: Si
  • Steam bath
  • Body treatments
  • Fitness centre
  • Pool bar: Si
  • Spa and wellness centre *
  • Safety deposit box
  • Currency exchange: Si
  • Cloakroom
  • Games room: Si
  • Garden: Si
  • Sun terrace: Si
  • Laundry *
  • Conference Room: Si
  • Mini-market on site: Si
  • Shops (on site): Si
  • Adult only: Si
  • Non Smokers area: Si
  • Lift: Si
  • Downtown
  • Bar / Pub: Si
  • Disco /Club: Si
  • Subway station
  • Beach
  • Restaurants: Si
  • Loungers
  • Beach Umbrellas
  • Business Hotel: Si
  • Beach Hotel: Si
  • Spa Hotel: Si
  • Sports Hotel: Si
  • Internet Hotel: Si
  • Air Conditioning Hotel: Si

* Pay the service directly to the establishment.


At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com

Map

TripAdvisor Ratings

TripAdvisor Ratings 4.5
Based on 1823 reviews
Cleanliness 4.5 Cleanliness
Location 4 Location
Rooms 4.5 Rooms
Service 4.5 Service
Sleep Quality 4.5 Sleep Quality
Value 4 Value
, La Oliva, Spain
4/13/2020
TripAdvisor Ratings 3
March 2020

Dissapointing!

Having stayed in the Jandia Playa before on more than one occasion we were expecting a bit of an upgrade. The rooms were the same and the Royal level restaurants were poor. We ate mostly in the...
>> Read full review

, Ipswich, United Kingdom
3/19/2020
TripAdvisor Ratings 5
March 2020

Fabulous Holiday

We stayed at this hotel from 1st - 8th March 2020. It was our first visit, and certainly will not be the last. The over riding quality of this hotel is the standard of service. Every member of staff...
>> Read full review

, Cannock, United Kingdom
3/9/2020
TripAdvisor Ratings 3
January 2020

Annual Visit

We have been visiting this hotel for 5 years and as always the loyal staff work very hard and are always at pains to make sure we have an enjoyable time. The location, overlooking the sea and the...
>> Read full review

, Derbyshire U K.
3/8/2020
TripAdvisor Ratings 5
April 2019

This Hotel has simply everything !!

All one could wish for is in this superb Hotel. Rooms, environment, pools, dining rooms, wonderful cuisine, and above all Staff dedicated to making your stay pure magic. We have travelled the World...
>> Read full review

,
2/29/2020
TripAdvisor Ratings 5
February 2020

Excellent break

Hotel was spotless, staff very efficient and worked very hard to make sure people enjoyed their holiday. We booked through barcelo and had an updated room which was light and airy. The only criticism...
>> Read full review

, Preston, United Kingdom
2/21/2020
TripAdvisor Ratings 5
Couples February 2020

Amazing stay at the Occidental royal level

From start to finish amazing experience. We decided on arrival to upgrade to the royal level after being to the hotel the previous year and wanting to experience it. So glad we did well worth the...
>> Read full review

, St Helens, United Kingdom
2/20/2020
TripAdvisor Ratings 5
Couples February 2020

Great

Barcelo once again provided a pleasant stay. The Playa is a big place but functional. Great food and lovely comfortable rooms. Staff are helpful and efficient. Pool was freezing though but it was...
>> Read full review

, Gloucester, United Kingdom
2/19/2020
TripAdvisor Ratings 5
February 2020

Yet again Occidental Jandia Royal Level provide us with a great holiday

This holiday is our go to one. The welcome and attention from the reception staff Marianna and Rocia starts our holiday and makes us relax straight away. Our rooms (on the terrace level) were as...
>> Read full review

, Stockport, United Kingdom
2/16/2020
TripAdvisor Ratings 5
Couples February 2020

Superb attitude and great ambiance

Visited here with my wife and great friends- to celebrate a joint anniversary-from start to finish the staff have made the experience thoroughly memorable and special! Food and drinks have been...
>> Read full review

, Hawick, United Kingdom
2/15/2020
TripAdvisor Ratings 4
Couples February 2020

Very Enjoyable Stay!

My wife & I are currently here for a 2 week stay. Ground floor room a little dated, but perfectly ok & comfortable. Atlantico buffet restaurant excellent for breakfast, lunch & dinner - nice...
>> Read full review

, Kansas City, Missouri
2/7/2020
TripAdvisor Ratings 5
Friends getaway February 2020

Girls trip to Fuerteventura

This sprawling resort is located about an hour from the airport. We arrived to our Royal level suite which was ready for us early.The resort has many gorgeous pools for spacious relaxation. We also...
>> Read full review

,
2/5/2020
TripAdvisor Ratings 5
Couples January 2020

Mr Lindsay Mann

This was an excellent holiday and the hotel staff were exceptional, everyone did there best to make us feel welcome, from the reception staff to the restaurant staff. As for the food and drink we...
>> Read full review

, Halkyn, United Kingdom
2/5/2020
TripAdvisor Ratings 5
January 2020

Superb hotel

Royal level has two great restaurants, and quiet pool area. This hotel has superb views of Jandia Playa, you can watch the sun rise over the sea every morning. Pleasant walk through beautiful gardens...
>> Read full review

, Chelmsford, United Kingdom
1/19/2020
TripAdvisor Ratings 5
December 2019

New Years Visit

Last minute booking to see in the New Year in the sunshine and was not disappointed with my choice. As i was travelling alone i looked for adults only accommodation and the Royal Level offered that...
>> Read full review

, Emsworth, United Kingdom
1/13/2020
TripAdvisor Ratings 4
January 2020

Lovely destination but.....

Having looked around for a last minute holiday on my own, I came across this place and as an adults only with great reviews, i booked. The place itself is great, albeit the Royal Level is only...
>> Read full review

,
1/7/2020
TripAdvisor Ratings 5
November 2019

One week holidays

We have just spent one week in December over Christmas and New Year for the 3rd time. Like past years, everything has been perfect! The staff is very kind and always helping with a smile on their...
>> Read full review

, Padstow, United Kingdom
1/6/2020
TripAdvisor Ratings 5
Couples December 2019

New Years trip

We had a lovely and relaxing visit to this wonderful hotel which is very well run and the staff are excellent and well trained, attentive and nothing was too much trouble, we will return, The leisure...
>> Read full review

, Bourne, United Kingdom
1/5/2020
TripAdvisor Ratings 5
Couples December 2019

Another fantastic holiday

If you want to unwind and relax, enjoy lovely food and amazing service do not hesitate to book this hotel. You are treated with courtesy and respect from all the staff.The buffet restaurant offers a...
>> Read full review

, London, United Kingdom
1/5/2020
TripAdvisor Ratings 4
December 2019

Fabulous 2 week Christmas holiday

We arrived on the 14th December 2019 for two weeks and we certainly were not disappointed. This was our 2nd visit to this hotel and yes it could do with a bit of a face lift but nothing major as it...
>> Read full review

, Greater Manchester, United Kingdom
1/2/2020
TripAdvisor Ratings 5
December 2019

Wonderful, but needs a brush-up!

Room very dated by Barcelo standards, but all amenities in it and fully working. Great pool and superb dining at Atlantico. Good Library and efficient and friendly Staff, especially Miguel at the Bar...
>> Read full review

, Leicester, United Kingdom
12/31/2019
TripAdvisor Ratings 2
Solo travel December 2019

A Friend

The Christmas gala evening meal was badly organised The food was cold and a lot of fish The staff worked very had but I think they should bring back two sittings would allow people to be served...
>> Read full review

, Plymouth, United Kingdom
12/29/2019
TripAdvisor Ratings 5
December 2019

Fab Xmas Holiday

We returned 7 years after our 1st visit , seems the Hotel could do with a face lift as there are some broken/loose tiles around the pool/jacquzi area, areas of flaky paint etc but none of this spoilt...
>> Read full review

, Birmingham, United Kingdom
12/4/2019
TripAdvisor Ratings 5
Couples December 2019

Wonderful holiday for my 50th birthday

My husband booked this for my 50th birthday which is today and I have had the best time ever. The hotel is outstanding and we have a lovely sea view room. The staff are wonderful and very helpful...
>> Read full review

, Ayr, United Kingdom
11/28/2019
TripAdvisor Ratings 5
Couples November 2019

Island Visit

This Hotel is obviously not the newest but it has great facilities generally and specifically the Area reserved for the Royal Level guests are fabulous The royal level pool area and The Alantico...
>> Read full review

, Braintree, United Kingdom
11/27/2019
TripAdvisor Ratings 5
Solo travel November 2019

Third time and just as good.

Love this Hotel and have nothing negative to comment on. Room was kept immaculately clean, the bed was comfortable and I slept very well there was never any noise to keep you awake. Would definitely...
>> Read full review

, Skipton, United Kingdom
11/20/2019
TripAdvisor Ratings 1
Solo travel November 2019

Not the royal treatment I expected from this expensive holiday

Booked through Jet 2 a ‘double’ sea view room in the royal section of this hotel. Royal reception very swish so thought ok this looks very nice. Then went downhill from there. Found myself not in...
>> Read full review

, Hemel Hempstead, United Kingdom
11/18/2019
TripAdvisor Ratings 4
Couples November 2019

"Very Relaxing Holiday"

My husband & I went all inclusive for two weeks, we had a deluxe suite sea view. The suite was very comfortable & spacious, the view from our balcony was lovely . Staff are very friendly, always...
>> Read full review

, Gargrave, United Kingdom
11/13/2019
TripAdvisor Ratings 5
Couples November 2019

Chill out

I have to say that the week we have spent at the Jandia Royal has been without doubt excellent. High standards from friendly staff, food fantastic and amenities second to none. It has come to an end...
>> Read full review

,
11/8/2019
TripAdvisor Ratings 5
Couples October 2019

The perfect hotel for an adults only October break

We thoroughly enjoyed our week in October at the Jandia Royal Level. We have stayed with Occidental previously in Lanzarote so we knew the hotel and food would likely meet our needs / approval. We...
>> Read full review

, south lanarkshire
11/6/2019
TripAdvisor Ratings 5
October 2019

Amazing

This is the 2nd time we have stayed in this hotel and everything was fantastic, the food was great and the staff were friendly and polite. It was good to have branded drinks. We are planning to be...
>> Read full review

, Norwich, United Kingdom
11/6/2019
TripAdvisor Ratings 5
Couples October 2019

The Best Place to Recharge your Batteries

The royal level is a number of adult only areas within a larger complex. We went all inclusive. This holiday was all about rest relaxation and recharging our batteries and they didn't let us down...
>> Read full review

, Swindon, United Kingdom
11/2/2019
TripAdvisor Ratings 5
Couples October 2019

Peaceful holiday

Excellent stay service good friendly staff food well cooked but more choice needed for vegetables on hot food counter facilities good with use of the Playa as well so lots of choice where to go good...
>> Read full review

, Wendover, United Kingdom
10/31/2019
TripAdvisor Ratings 5
Family October 2019

Mr vigor

We had a lovely time,the food was excellent, the staff were friendly, and the hotel was clean, highly recommended, excellent value for money, we choose to have one of the suites for a week which was...
>> Read full review

, Peterborough, United Kingdom
10/31/2019
TripAdvisor Ratings 5
Couples October 2019

Fantastic relaxing holiday......again

Another great holiday in this wonderful hotel. The staff, service and ambiance is excellent. What a wonderful place to switch off, unwind and chill-out. Don't expect any late nights out partying or...
>> Read full review

,
10/28/2019
TripAdvisor Ratings 3
Couples October 2019

Poor food nice holiday

Room staff and service really good pool area and bars good with polite staff The pool area was quite but pleasant Only let down was the food don't normally do all inclusive and this hasn't changed...
>> Read full review

,
10/26/2019
TripAdvisor Ratings 4
Couples October 2019

Fantastic holiday it's just the little things...

Just back from a fantastic stay after our first visit to Fuerteventura. The hotel on the whole was excellent. Despite checking in at 11.30pm the hotel had still catered food for us which was really...
>> Read full review

, Canton of Basel, Switzerland
10/18/2019
TripAdvisor Ratings 5
Family October 2019

Nice time

Rooms very comfortable and clean. Restaurant service extremely good. Food could be a bit more diversesfied but still quality was good. Kids club working very well. Loyality Programm is excellent...
>> Read full review

, england
10/13/2019
TripAdvisor Ratings 3
September 2019

Relaxing Break

Very tired hotel, bedrooms especially require an urgent upgrade. Food is generally quite good and drinks are superb. Good location for a pleasant walk to numerous shops and local market. Taxis are...
>> Read full review

, Gloucester, United Kingdom
10/12/2019
TripAdvisor Ratings 4
Couples September 2019

Adult only holiday

Positives Excellent service, food , premium drinks and mini bar. Pool area and jacuzzi always plenty of sun beds but need updating. The spa was good and excellent treatments that were reasonable...
>> Read full review

,
10/11/2019
TripAdvisor Ratings 4
Couples October 2019

Relaxing

Great returning to the royal level, always quiet and relaxing. The hotel is kept clean and the food is still amazing in most places. The staff work really hard and it is great to see the same faces...
>> Read full review

,
10/10/2019
TripAdvisor Ratings 5
October 2019

Five star heaven

Well what a great hotel with wonderful sea views everywhere.I had a standard room with terrace 051 Right in the centre of the main pool area,lovely and quiet at 11pm with a mist coming from the pools...
>> Read full review

, uk
10/4/2019
TripAdvisor Ratings 4
Couples September 2019

Really between 3 and 4 stars if I’m honest.

Myself and partner recently stayed for two weeks. I always stay every year (one week) with my sister, and also on top sometimes two weeks a year with my partner. This year I’m sad to mark down...
>> Read full review

,
10/1/2019
TripAdvisor Ratings 5
Couples September 2019

Blissful Holiday

We had the most enjoyable, relaxing time at Occidental Jandia Royal Level and cannot recommend it enough if you do not have any children to worry about. We cannot fault the hotel, the staff or the...
>> Read full review

,
9/28/2019
TripAdvisor Ratings 3
October 2018

Dishonesty

Whilst we mostly enjoyed being here, our holiday was spoiled by the disappearance of an expensive and very pretty blouse from my sister's room. We reported this loss, and were given disinterested...
>> Read full review

, Sidcup, United Kingdom
9/26/2019
TripAdvisor Ratings 5
September 2019

How nice this hotel is in all aspects !

We stayed at this hotel for one week from 3rd of Sep 2019 to 10th of Sep 2019. Our room was very nice with a sea view and was very quiet as requested. Bed was very wide and comfortable. The...
>> Read full review

, Telford, United Kingdom
9/25/2019
TripAdvisor Ratings 4
Couples September 2019

5th year and we’ll be back

We have visited this hotel for the last 5 years, usually in October so slightly earlier this year. We were warmly greeted by the waiting on staff, having remembered us from previous stays. The...
>> Read full review

, Derby, United Kingdom
9/22/2019
TripAdvisor Ratings 4
Couples September 2019

Good hotel-improvements needed

This was our 3rd visit to this hotel and despite it still being a good place to stay it now lacks in certain areas. A fast and trouble free check in with friendly professional staff and also given...
>> Read full review

, devon
9/22/2019
TripAdvisor Ratings 5
September 2019

Perfect relaxing week

Just returned from a weeks holiday at the Occidental Jandia Playa Royal Level. Myself and my wife thoroughly enjoyed our weeks holiday. We paid for the upgrade to Royal level and for us it is well...
>> Read full review

, Manchester, United Kingdom
9/19/2019
TripAdvisor Ratings 5
September 2019

Fantastic Break

We have just returned from Occidental Jandia Royal Level - Adults Only. This is our scond visit to this hotel. We came across a few negative reviews so were a little hesitant. There was no need to be...
>> Read full review

,
9/19/2019
TripAdvisor Ratings 5
Friends getaway September 2019

Relaxing time

This resort was such a treat, so relaxing, Rooms very luxurious and very comfy beds, everything from check in with the very friendly reception girls to check out enjoyed every moment. Service with a...
>> Read full review

, Mold, United Kingdom
9/16/2019
TripAdvisor Ratings 5
August 2019

Best Yet

Will be booking next year brilliant chill out hotel that treats you like royalty Nothing is to much trouble the staff and I mean all staff must go through a hell of training routine to be able to do...
>> Read full review

, Welwyn Garden City, United Kingdom
9/11/2019
TripAdvisor Ratings 5
Couples August 2019

Great place to stay

A return visit and not disappointed. Well worth a visit, great location nice and relaxing. Adults only area is to die for. Staff are very attentive. Lovely and clean. Food is high quality. Area...
>> Read full review

, Stockton-on-Tees, United Kingdom
9/11/2019
TripAdvisor Ratings 5
June 2019

Pleasant 2 weeks stay

Perfect adults only hotel, lovely food, premium drinks, lovely pool areas especially the large jacuzzi pool which was a nice touch. Rooms spacious and comfortable, bathrobes and slippers provided...
>> Read full review

, Madrid, Spain
8/17/2019
TripAdvisor Ratings 5
Friends getaway August 2019

Holidays 2019

Fantastic. Once again it has exceeded all my expectations. Marianna has received us the first day and she has been asking us if there was something that can be improved. Everything was Excellent...
>> Read full review

, London, United Kingdom
8/7/2019
TripAdvisor Ratings 5
Couples July 2019

Mrs j mahan

Mrs judith mahan 21 alder close what can we say treat like a royal fantastic hotel and staff made holiday best hotel we have ever been in and treat like we were kings and queens ❤️ already looking...
>> Read full review

, Widnes England
8/6/2019
TripAdvisor Ratings 5
September 2018

Excellent hotel

We travelled to this hotel last September 2018 and we're very pleased with the hotel. Weather was fabulous. Food and cleanliness of the rooms were excellent, same standard of cleanliness applied to...
>> Read full review

, Grimsby, United Kingdom
8/6/2019
TripAdvisor Ratings 2
July 2019

Nice enough but won't be returning

First impression on arriving late at night was great, Marianne checked us in promptly at main reception as she had just closed down the Royal reception, a welcome drink would have been appreciated...
>> Read full review

,
7/30/2019
TripAdvisor Ratings 4
Couples July 2019

Beautiful location, lovely stay.

Beautiful location next to the beach which was VERY clean. It is a bit of a walk but worth it. Staff cannot be more friendly, welcoming and kind! Very impressive. Excellent bar staff and restaurant...
>> Read full review

, Harlow, United Kingdom
7/30/2019
TripAdvisor Ratings 5
Couples July 2019

Our 5th yearly visit.

This is a live review as we are currently here enjoying our holiday. The one thing that is absolutely guaranteed is the quality of the service you receive, the staff genuinely care about your stay...
>> Read full review

, Skipton, United Kingdom
7/23/2019
TripAdvisor Ratings 5
Couples July 2019

Fabulous from start to finish!

From the moment we arrived the level of service was exceptional, we were very late on arrival but they made sure we had food in our room for us! The level of service from the staff within the royal...
>> Read full review

, Holliston, Massachusetts
7/22/2019
TripAdvisor Ratings 3
Couples July 2019

A true 4 star hotel...in 1999

Now it is closer to a 3 star hotel. There are both good and bad, and overall did not live up to the 4.5 is is currently rated nor the expectation I had for my honeymoon. The Good: The bed is...
>> Read full review

, Crawley, United Kingdom
7/21/2019
TripAdvisor Ratings 5
Couples June 2019

Amazing

We stayed here for the 10th time in June and had the best stay to date. We were looked after very well as always by all the Royal Level staff. Thank you Marianna for everything, we felt very spoilt...
>> Read full review

, Newcastle upon Tyne, United Kingdom
7/20/2019
TripAdvisor Ratings 4
Friends getaway July 2019

Worth a visit

Arrived late and nice to have a welcome bottle of fizz and food in our room. Rooms adequate with coffee/tea facilities. Free safe and pool towel. Restaurant for Royal Level is lovely it wasn't...
>> Read full review

, London, United Kingdom
7/17/2019
TripAdvisor Ratings 5
October 2018

Amazing stay!

It was our second trip to one of the Barceló Group Hotels and again they did not disappoint. Yes, the distance from Fuerteventura Airport is just below 1hr but it’s easily manageable with cheap...
>> Read full review

,
7/11/2019
TripAdvisor Ratings 3
Couples July 2019

Recent stay

Have been there before but in the 'Royal' section really disappointed with the description of a 'sea view' which wasn't possible from the balcony unless standing up. We didn't complain because we...
>> Read full review

, Ossett, United Kingdom
7/4/2019
TripAdvisor Ratings 1
Solo travel July 2019

Butlins with Benfits

Tired, drab and utterly gloomy rooms. The wonderful sea view is of a beach a mile away which transports you through something akin to ‘social housing’ (the main hotel) then into a run down...
>> Read full review

, Glasgow, United Kingdom
6/30/2019
TripAdvisor Ratings 5
Couples June 2019

Amazing!

We got there quite late due to the flight times, but dinner was waiting for us in our room along with a fully stocked mini bar. Room spotless and cleaned regularly to a very high standard, we stayed...
>> Read full review

, Wisbech
6/19/2019
TripAdvisor Ratings 4
Couples June 2019

Our Seventh Visit

This was our seventh visit to this hotel. The staff were as wonderful as ever, can’t do enough for you. I’m concerned that standards are possible slipping. The menu in the evening restaurant seem to...
>> Read full review

, Buxton, United Kingdom
6/5/2019
TripAdvisor Ratings 4
May 2019

Slightly dissapointed

Visited Occidental Jandia Royal Level - Adults Only in May 2019 we arrived late so a cold meal had been laid out in the room for us which was very kind, as a added bonus the mini bar in the room was...
>> Read full review

, Bad Krozingen, Germany
6/2/2019
TripAdvisor Ratings 4
Couples May 2019

Nice Holidays with a few flaws

We stayed for one week in a room with beach view. First of all the royal level is not as true adults only hotel, it is more of a separate adults only section in the Occidental Jandia Playa hotel...
>> Read full review

,
5/31/2019
TripAdvisor Ratings 3
Couples September 2018

Nice But Not Really Great

Stayed at this hotel at end of August start of September 2018. Spent 11 nights here with my wife in Royal Level. Room type was a suite. Holiday was very nice, room was large with good bathroom...
>> Read full review

, Gloucestershire, United Kingdom
5/28/2019
TripAdvisor Ratings 2
Couples March 2019

Very Disappointing

We experienced a number of issues during our recent holiday. We are frequent travellers, taking four or five holidays each year. We know that things will occasionally go wrong but this time the...
>> Read full review

,
5/20/2019
TripAdvisor Ratings 4
Couples May 2019

Don’t be put off by the hotel exterior

Stayed at this hotel SIX times with the last THREE at Royal level. That should say it all. Two couples we spoke to are coming back next year and the hotel reception said that many people return. The...
>> Read full review

,
5/19/2019
TripAdvisor Ratings 5
Couples May 2019

A walk to remember all life

Absolutely everything was perfect. Is an amaizing place and I will go back there anytime. The most friendly staff that I ever meet, with some pluses for Giada wich was amaizing especialy in the a la...
>> Read full review

, Wisbech, United Kingdom
5/19/2019
TripAdvisor Ratings 3
Couples May 2019

Disappointing all round

We arrived at 10:30pm and the Royal Level reception was closed so we were checked in by the hotels main reception. The ladies were too busy talking to each other to listen to the answers to the...
>> Read full review

, Peterborough, United Kingdom
5/2/2019
TripAdvisor Ratings 5
Couples April 2019

FANTASTIC HOLIDAY.....AGAIN AND AGAIN

Another relaxing and peaceful holiday week in this wonderful hotel. It was our 7th visit to the hotel and we will be returning, we just cannot fault it. We have read loads of comments about the A La...
>> Read full review

,
4/28/2019
TripAdvisor Ratings 5
Couples April 2019

Above and beyond all expectations!

This was the most incredible stay - I must say the staff were so lovely, really friendly and really seemed to genuinely care that they were giving you a fantastic service. All the drinks were premium...
>> Read full review

, Buckinghamshire
4/27/2019
TripAdvisor Ratings 4
Couples April 2019

Excellent bits but a few niggles

This was our third visit. There are lots of positives to this hotel but we are unlikely to go back a fourth time. Each time we have been allocated an end sea view room - you cannot see the sea...
>> Read full review

, County Dublin, Ireland
4/25/2019
TripAdvisor Ratings 5
April 2019

Great Value Brilliant Staff

Very satisfied with our recent stay in the Royal Level section of this hotel, lovely relaxing pool area with premium drinks bar service from 10.30, great buffet restaurant with some of the best and...
>> Read full review

, North Wales, United Kingdom
4/15/2019
TripAdvisor Ratings 5
Couples April 2019

1 week spring restful break

Thoroughly enjoyed the royal level of this hotel. Exceeded all my expectations. The rooms were quiet, well cared for and the pools area was lovely. The buffet staff in the Atlantico restaurant were...
>> Read full review

, Denbigh, United Kingdom
4/15/2019
TripAdvisor Ratings 5
Couples April 2019

Great hotel

Just had last minute break here and it exceeded our expectations. Lovely hotel, nice rooms, if a little dated. Food, particularly in the buffet restaurant was excellent. All the staff were friendly...
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, Oldham, United Kingdom
4/13/2019
TripAdvisor Ratings 5
Couples April 2019

Brilliant

Clean, friendly, helpful staff. Over 21s in our part. Highly recommended would definitely come again. Rooms immaculate, cleaned daily with tea, coffee and mini bar. Restaurant high quality with good...
>> Read full review

, Southport, United Kingdom
4/11/2019
TripAdvisor Ratings 5
Couples April 2019

Always a great hotel for quality food and slick service with a friendly smile

We are on an all inclusive holiday in the adults only wing of a large hotel in fuertaventura. The royal level is very comfortable, the rooms are spacious, the food plentiful and of high quality and...
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,
4/8/2019
TripAdvisor Ratings 3
Couples March 2019

You don't get the services they advertise

We stayed all-inclusive in a suite from 04-Mar – 11-Mar-2019 We knew that the Royal Level was part of the bigger Jandia Playa and this was not a cause of disappointment. We were not disturbed by...
>> Read full review

, Snaith, United Kingdom
4/4/2019
TripAdvisor Ratings 4
Couples March 2019

Occidental Jandia Royal Level - Adults Only

Good hotel near to beach - adult area seems to have sufficient sunbeds - although we were there in low season. Staff are very friendly and helpful in all areas. We were disappointed that the a la...
>> Read full review

, Norfolk, United Kingdom
4/2/2019
TripAdvisor Ratings 3
Couples March 2019

Average - Not what we expected

Spent 11 nights at the Occidental Jandia Royal Level from the 9th March for 11 nights. We arrived around midday and our first impression was what a lovely hotel but should have been worried when we...
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,
3/30/2019
TripAdvisor Ratings 4
Couples March 2019

So good we're going back soon

We spent a week here in Royal level in March, looking for a relaxing winter break and we weren't disappointed. This place isn't for those who are looking for a more clubby, social holiday but it was...
>> Read full review

, Harwich, United Kingdom
3/26/2019
TripAdvisor Ratings 3
Couples March 2019

Good, but not as advertised

We chose this Hotel with the Royal level option mainly because of previous reviews and in particular the Patio Canario à la carte Restaurant. We discovered through facebook just before we left for...
>> Read full review

, Kiev, Ukraine
3/25/2019
TripAdvisor Ratings 5
Friends getaway March 2019

Top !

With some friends We spent there 3 nights and it was absolutely excellent. Staff is very nice and friendly. The food is very nice and fresh. Another good point is that the hotel is at the starting...
>> Read full review

, Arrochar, United Kingdom
3/25/2019
TripAdvisor Ratings 5
Couples March 2019

A high level of All Inclusive

Occidental Jandia Playa - Royal Level We chose to take a holiday at this hotel for two weeks and on the Royal Level after much research. The important thing for us was rest, peace & quiet after a...
>> Read full review

, Leeds, United Kingdom
3/22/2019
TripAdvisor Ratings 5
Friends getaway March 2019

Love this place!

This was a second visit for me, having holidayed alone 2 years ago. It did not disappoint - In fact loved it just as much. Since my last visit there were many lovey additional improvements and my...
>> Read full review

, Cheshire, United Kingdom
3/21/2019
TripAdvisor Ratings 5
Couples March 2019

Another amazing stay

We stayed at this hotel in 2017 as an anniversary treat, we had such a lovely time we decided to stay again, we thoroughly enjoyed our stay the room, the food and the staff are so friendly and...
>> Read full review

, Edinburgh, United Kingdom
3/19/2019
TripAdvisor Ratings 3
Couples March 2019

Looking for the truth

I've read the recent reviews and have real concerns about this hotel. We are due to fly out on the 26th March. I have contacted Jet2 twice over the reviews about the A la Carte restaurant being...
>> Read full review

, Worcester, United Kingdom
3/18/2019
TripAdvisor Ratings 1
Couples March 2019

Crying babies at the Adults only royal level hotel

Occidental Jandia Royal level -”adults only” at Occidental Jandia Playa is not “adult only”, it is a sectioned off small part of the hotel. The doors remain open and the sounds of screaming kids can...
>> Read full review

, Evesham, United Kingdom
3/18/2019
TripAdvisor Ratings 1
Couples March 2019

Accidentally went to occidental…

If you're looking to spend extra on an adults only holiday, but wish to hear screaming children and crying babies, this is the perfect hotel for you! Occidental Jandia Royal level -”adults only” at...
>> Read full review

,
3/12/2019
TripAdvisor Ratings 5
Couples March 2019

Excellent Location for 40th Celebration

Stayed here for 4 days after my 40th Birthday and I couldn't have wished for a better setting. From walking in after a long flight and transfer the luxury was there to see straight off. Being able...
>> Read full review

, Church Stretton, United Kingdom
3/11/2019
TripAdvisor Ratings 5
Family February 2019

Winter Break

Excellent holiday in a great hotel.Hospitable staff makes it for us, this is our third time we have stayed in the adult area and we will be going again.The walks along the front/beach can be...
>> Read full review

, Bruges, Belgium
3/10/2019
TripAdvisor Ratings 4
Couples March 2019

A hotel in a hotel concept

This hotel is part of another hotel, Occidental Jandia Playa, with some higher standards and adults only. The Occidental Jandia Playa hotel is huge ; the Royal level is only a small part of that...
>> Read full review

, England
3/8/2019
TripAdvisor Ratings 3
Couples February 2019

The good, the bad… and the very disappointing

We decided to go the whole hog and book a suite in the Royal Level of this hotel together with all-inclusive. The suite was indeed good, with decent size bedroom, lounge room, free minibar and double...
>> Read full review

, Aarhus, Denmark
3/6/2019
TripAdvisor Ratings 5
Couples February 2019

Another pleasant stay

We have stayed at Occidental Jandia Royal Level - Adults Only 7 times. Naturally, we will be back next year. Nice weather, well kept gardens, friendly service, cool drinks, good food - what's not...
>> Read full review

,
2/28/2019
TripAdvisor Ratings 5
Couples October 2018

LOVE THIS PLACE

We have stayed at this hotel twice a year for many years now, the Royal Level is a must if you don't want to be around the children. The Royal level has its own dining room and also The Green room...
>> Read full review

, Cambrdgeshire
2/24/2019
TripAdvisor Ratings 4
Couples February 2019

Peaceful, relaxing and great food

If you are reading this then you must be considering staying at this hotel. It was the first time for us in Fuerteventura and an Occidental hotel and we need to acknowledge that, after a week's all...
>> Read full review

, Dublin, Ireland
2/24/2019
TripAdvisor Ratings 4
February 2019

Lovely Hotel ,close to beautiful beach

Stayed in this hotel for a week and really enjoyed it ,the staff were very nice and helpful. The room was a good size and spotless . The hotel itself looked as though it could do with a bit of TLC...
>> Read full review

, Cannock, United Kingdom
2/19/2019
TripAdvisor Ratings 3
Couples January 2019

Celebration Visit

My wife and I have had several wonderful holidays at this hotel with great food and beverages, lovely rooms, great service - and fantastic, hardworking staff. We phoned ahead to see if we could book...
>> Read full review

, Dublin, Ireland
2/15/2019
TripAdvisor Ratings 5
Couples February 2019

Lovely break

First time visit to Occidental Jandia Royal Level in south Fuerteventura.. Rooms and beds extremely comfortable. Lovely swimming pool and jacuzzi which was heated. Service was excellent. Hotel...
>> Read full review

, Haslemere, United Kingdom
2/14/2019
TripAdvisor Ratings 5
February 2019

Fantastic stay; with a few constructive comments...

I stayed here as a single woman on my own in the Adults Only Royal Level, all inclusive. Plus points: I felt really happy on my own, safe, secure and totally at ease. The Club Atlantico restaurant...
>> Read full review

, Haslemere, United Kingdom
2/10/2019
TripAdvisor Ratings 5
February 2019

Great Hotel - plus points and review

I stayed here as a single woman on my own in the Adults Only Royal Level, all inclusive. Plus points: I felt really happy on my own, safe, secure and totally at ease. The restaurant for lunch (I...
>> Read full review

, Halifax, United Kingdom
2/6/2019
TripAdvisor Ratings 5
Friends getaway January 2019

Relaxing well needed holiday

Well I have to say I have travelled the world, and this hotel well the royal level part is definitely up there in my top 3 hotels. Absolutely loved this holiday. Hotel spotless, cleaners well they...
>> Read full review

, Belfast, United Kingdom
2/3/2019
TripAdvisor Ratings 5
Couples January 2019

Relaxing in Quiet Luxury

Definitely recommend this place for excellent services and facility, entertainment was excellent as was food. Staff were professional and great fun at the same time. The hotel is in a very quiet area...
>> Read full review

,
2/1/2019
TripAdvisor Ratings 4
Family January 2019

Amazing stay

What an amazing adult only hotel. We had such a relaxing time. The staff were fantastic and couldn’t do enough for you. Food was also exceptional. I couldn’t fault the hotel or location. Look...
>> Read full review

, Cheshire, United Kingdom
1/30/2019
TripAdvisor Ratings 4
Couples January 2019

Main holiday 2019

Service was still excellent like are first stay 2 years ago, good to see alot of the staff still remaining from are last visit. A few minor items need to be addressed in the room, ie toilet seat...
>> Read full review

, Glasgow, United Kingdom
1/27/2019
TripAdvisor Ratings 3
Couples January 2019

Good and bad

Arrived at hotel, no staff on royal level reception so checked in at main desk. We were asked if we had been to the hotel before and when we said yes we were told "oh well dont need to tell you...
>> Read full review

,
1/15/2019
TripAdvisor Ratings 4
Couples January 2019

Hotel Amazing - Food Limted - Entertainment Poor

The location, the views, the pools are all incredible, the local beach is perfect for couples and families. The food is very limited and the entertainment is poor. The royal level of an evening...
>> Read full review

, LICHFIELD STAFFORDSHIRE
1/14/2019
TripAdvisor Ratings 5
Solo travel December 2018

Delicious food ,

New Years stay , Arrived after a long day , i was given room 103 , on first impression was shocked to find it for wheelchair access and had a wet room instead of the bath and overhead shower , BUT...
>> Read full review

, Newcastle, United Kingdom
1/8/2019
TripAdvisor Ratings 5
Couples December 2018

exellent holiday

excellent hotel no problems great holidayfood always good drinks excellent very clean could not fault hotel or staff excellent location don't have to fight for sun beds always plenty will certainly...
>> Read full review

, Plymouth, United Kingdom
1/8/2019
TripAdvisor Ratings 5
Couples January 2019

Relaxing 5* trip

We had such a lovely break in the premium level of the Occidental Jandia Royal. The staff here can't do enough for you. Shout out to the fantastic waiters, waitresses and barmen - amazing hard...
>> Read full review

,
1/5/2019
TripAdvisor Ratings 4
Solo travel December 2018

Xmas Solo Visit

Overjoyed that having only arrived early evening on Xmas Eve, everything functioned like clockwork. For a couple of days the hotel was a jolly crowd of solo revellers, respecting one another's...
>> Read full review

,
1/3/2019
TripAdvisor Ratings 5
December 2018

Perfect Relaxing week

My partner and I have just returned from the Occidental Jandia Royal Level. I had read the reviews before we went - trust me believe them !! We are in our 50's , both work full time and wanted a...
>> Read full review

,
12/31/2018
TripAdvisor Ratings 5
Couples December 2018

40th birthday celebrations

Myself and my husband have just returned from a short break at the Jandia Royal. We had the most amazing holiday. From the moment we arrived at the Royal Level Reception, we knew we were in for a...
>> Read full review

,
12/30/2018
TripAdvisor Ratings 5
Couples December 2018

Amazing

The food, the views from the room, the balcony, the use of the royal level bar and swimming pools all made for the best holiday we've ever had! The staff were extremely helpful, the six course...
>> Read full review

, Redhill, United Kingdom
12/30/2018
TripAdvisor Ratings 5
Couples December 2018

5th visit

The staff are the greatest asset at the hotel. Exceptional service. Beds wonderfully comfortable. Furnishings a little tired now though. The beauty of the Royal Level is the peace and tranquility and...
>> Read full review

, Northamptonshire UK
11/26/2018
TripAdvisor Ratings 3
Couples November 2018

Disappointing

Firstly, some aspects of the Royal Level are really good. Bar Verde Superb service, huge range of (very) generous branded drinks. Even down to the use of tongs to put straws in drinks. Can not fault...
>> Read full review

,
11/22/2018
TripAdvisor Ratings 5
Couples November 2018

Fabulous stay

Just back from a fabulous week, everything about this place was lovely especially the food, so much so I had to buy some elsticated waist trousers! We are in the process of booking for next year the...
>> Read full review

, Norfolk
11/20/2018
TripAdvisor Ratings 4
Couples November 2018

A very comfortable hotel

We spent 2 weeks all inclusive at the Royal Level in a double seaview room. The hotel is worthy of its star rating,it has an excellent location, our room was clean and well equipped,en suite...
>> Read full review

, Worthing, United Kingdom
11/12/2018
TripAdvisor Ratings 5
Solo travel November 2018

Royal Level

I have just returned from a week, room 114, room was lovely with my own terrace consisting of table and 2 chairs, 2 sunloungers and an outdoor shower for cooling off. Full sun all day and 77f.On this...
>> Read full review

,
11/7/2018
TripAdvisor Ratings 5
Couples November 2018

First three days gone, enjoying our stay!

We arrived on Sunday evening and there was no overcrowding at the royal level reception, just one couple before us. It took however some time before we got served, since (what we also noticed in our...
>> Read full review

, Peterborough, United Kingdom
11/6/2018
TripAdvisor Ratings 5
Couples October 2018

FANTASTIC HOLIDAY.....AGAIN

This was our 5th visit to the 'Adults Only' area of the hotel, but our first since the re-branding to Occidental, we were a little wary that standards may have dropped with the change of name. How...
>> Read full review

, Leicester, England, United Kingdom
11/6/2018
TripAdvisor Ratings 4
Couples November 2018

Nice

The staff and service were perfect. The food and cleanliness were excellent. However the walk to the spa was a long way down hill and a long way up hill after. The evening entertainment was lacking...
>> Read full review

,
11/5/2018
TripAdvisor Ratings 5
Couples October 2018

Excellent hotel

This was our fifth visit to this hotel, and we will be returning. We arrived late evening, checking in was smooth and quick, the room we had (053) was ready and very clean, very quiet and relaxing...
>> Read full review

,
10/31/2018
TripAdvisor Ratings 5
Family October 2018

Family holiday

Very good hotel staff very friendly service excellent in all areas food very good we stayed in a room on the terrace which was very nice and would ask for one of these rooms again although was a bit...
>> Read full review

, Birmingham, United Kingdom
10/31/2018
TripAdvisor Ratings 5
Couples October 2018

Gorgeous

Great food, great service, great hotel. We came in dorober for our honeymoon, from the outset we were made to feel VIP. We had missed dinner by the time we arrived but before even asking the staff...
>> Read full review

, UK
10/29/2018
TripAdvisor Ratings 5
Couples October 2018

Early autumn break

Our fourth visit in four years. Excellent in all respects. Food, drink, wi fi, facilities can’t be knocked. Service is first class, rooms cleaned every day to high standard, staff want to help with a...
>> Read full review

, Leeds, United Kingdom
10/28/2018
TripAdvisor Ratings 5
Solo travel October 2018

Recommended

Location very convenient for beach but a long way from the town. There is a very useful shuttle bus but at 9.30 and 10.30 if this gets full at the previous hotel then Jandia Playa is missed out. The...
>> Read full review

,
10/28/2018
TripAdvisor Ratings 5
Couples October 2018

Luxurious honeymoon!

We stayed here for 4 nights for our honeymoon. The check in was efficient and friendly and as we arrived late (10pm) it was a nice touch that when we got to our room they had prepared us dinner as...
>> Read full review

, northern ireland
10/9/2018
TripAdvisor Ratings 5
Solo travel September 2018

OCCIDENTAL JANDIA PLAYA ROYAL LEVEL

After a 2 hour transfer (€100 taxi fare) you arrive in the south of the island at Occidental Jandia Playa Hotel. I stayed in the Royal Level – adults only but families can stay in the reminder of...
>> Read full review

,
10/8/2018
TripAdvisor Ratings 3
Couples September 2018

Underwhelming

Not as good as barcelo's we have stayed at before. Quite tired decor for the standard you expect from the brand and the price you pay. Royal level may have applied in 1985. We ended up checking out...
>> Read full review

,
10/2/2018
TripAdvisor Ratings 3
Couples October 2018

Second class citizen holiday!

We arrived at this hotel having paid all inclusive, this concept seems to have escaped them a bit as you have to pay extra for 1) pool towels 2) room safe etc. But some how the hotel managed to make...
>> Read full review

, Gloucester, United Kingdom
9/26/2018
TripAdvisor Ratings 5
Couples September 2018

Another relaxing stay

Our stay in September 2018 was as great as our one in February 2017. Our contact at the hotel (Marrianne) did all she could to ensure that we had the room we requested and on our arrival at 10:30pm...
>> Read full review

,
9/12/2018
TripAdvisor Ratings 4
Couples September 2018

Lovely holiday destination!! :)

The hotel was very clean, and tidy. The staff were very friendly and multi lingual. Everyone said hello to you in the morning and evening. Pool facilities are very good with good entertainment also...
>> Read full review

, Tenerife, Spain
9/10/2018
TripAdvisor Ratings 5
Solo travel September 2018

Exellent service with a smile

I am only half way through my stay but am so impressed with thsi hotel, especialy with the friendliness of the staff I decided to write the review now. The food is very nicely presented and I am not...
>> Read full review

, Bellshill, United Kingdom
9/2/2018
TripAdvisor Ratings 5
Couples June 2018

Some bits not as good as the first time, but will come again!

Firstly I want to mention a few people who need a special thank you - Marianna and MariaLuisa. Thank you so much for everything you did for us, you made our holiday amazing again! The new spa - is a...
>> Read full review

, Leicester, United Kingdom
8/17/2018
TripAdvisor Ratings 4
Couples August 2018

Our review

It is in a great location, only a little walk to the beach. The food had great variety and tasted lovely! We loved the outside seating, and the staff were nice. The hotel rooms were clean and beds...
>> Read full review

, Edinburgh, United Kingdom
8/12/2018
TripAdvisor Ratings 5
Couples July 2018

Fantastic relaxing holiday

I stayed at the Occidental Royal Level in July 2018 and had the most relaxing holiday ever. I was there as a couple with my partner and we just like to relax by the pool and not do very much when we...
>> Read full review

,
8/11/2018
TripAdvisor Ratings 2
Couples July 2018

Not as expected.....

We booked this directly with the hotel, primarily based on trip advisor reviews and tour operators’ website descriptions and we were hoping for a high quality, relaxing, peaceful stay. Upon arrival...
>> Read full review

, Glasgow, United Kingdom
8/11/2018
TripAdvisor Ratings 5
Couples August 2018

Fantastic hotel, fantastic staff

Just returned from 10 days at this wonderful hotel and if you want a peaceful break , in wonderful surroundings, great food and top brand drinks then this is the place for you. From the moment you...
>> Read full review

, Doncaster, United Kingdom
8/7/2018
TripAdvisor Ratings 2
Couples July 2018

Why the low rating.........

On the first day of our holiday we asked for a late check out as we were leaving at 5pm the following week and I can honestly say it has never been a problem anywhere else we have stayed before...
>> Read full review

,
7/28/2018
TripAdvisor Ratings 5
Couples July 2018

Excellent Stay...highly recommend Royal Level

Exceeded our expectations. Pool area was never overcrowded with very comfortable deckchairs always available. Very good food and drinks selection. Staying at royal level is truly worth the extra money
>> Read full review

,
7/26/2018
TripAdvisor Ratings 4
Couples July 2018

recently returned

A nice hotel, staff very good. perhaps a one to one review when checking out would iron out any concerns. Although there were the big sun beds in the Adult only area perhaps the option of an...
>> Read full review

, Warwickshire
7/24/2018
TripAdvisor Ratings 4
Friends getaway July 2018

Lovely place to relax & recharge

Stayed for a week, booked through Thomas Cook. Transfer was long (90mins) as we were last drop off. There are 2 Occidental hotels together (Mar and Playa) and we didn’t know which one the Royal level...
>> Read full review

, Manchester, United Kingdom
7/22/2018
TripAdvisor Ratings 4
Couples March 2018

Short break

Strange hotel as the Royal Level is separate from the 'regular'level. You are able to mix between the two but the Royal is a more relaxed area with a poo,l restaurant bar etc. Premium spirit's...
>> Read full review

,
7/17/2018
TripAdvisor Ratings 3
Couples July 2018

Started great but levelled out

Me and my partner arrived late in the evening and we were ushered straight to the restaurant before it closed at 10pm. We booked the adults only Royal Level and our initial thoughts were how clean...
>> Read full review

,
7/16/2018
TripAdvisor Ratings 5
Business July 2018

Excellent Adults Only resort

Second time in this fantastic Hotel and we had a lovely break . Everything was superb from the reception to the room , the Restaurant and the Bar. Rooms are very spacious and clean . As it is the...
>> Read full review

, Epping Essex UK
7/12/2018
TripAdvisor Ratings 5
Solo travel July 2018

Rest & Relaxation

Arrived here on Sunday 24th June, from the moment I arrived I was treated like royalty 👑 fantastic hotel, exquisite food & fabius staff. I was travelling alone and this was possibly the best...
>> Read full review

, Andover, United Kingdom
7/9/2018
TripAdvisor Ratings 5
Couples June 2018

Relax and Rejuvenate!

Although the hotel is large the Royal Level areas allows you to get an "away from it all" feeling. The rooms are very clean and well maintained, there are signs of wear but also signs that these are...
>> Read full review

, England, United Kingdom
7/6/2018
TripAdvisor Ratings 4
Couples July 2018

Wonderful weeks break

Honest review coming up I will start with the negatives ..air con in room was rubbish despite reporting still didn’t get fixed x and a lot of the time particularly breakfast the food was cold which...
>> Read full review

, Suffolk, United Kingdom
7/3/2018
TripAdvisor Ratings 5
Couples June 2018

Royal joy

Once again had a wonderful stay. The staff was fantastic they looked after every need, the food was delicious so many choices (the cakes are to Moreish) glad they got a gym (haha). So easy to relax...
>> Read full review

, Derby, United Kingdom
6/27/2018
TripAdvisor Ratings 4
Family April 2018

Adult family holiday

We have finished our week long stay on an all inclusive basis here in April and I will start with the positives- rooms were lovely and clean, spacious and the beds were the comfiest hotel beds I’ve...
>> Read full review

, Bristol, United Kingdom
6/26/2018
TripAdvisor Ratings 5
Couples June 2018

Relaxing Break

This was exceptional, staff, location, food (with the exception of a la carte). Peaceful. We had a week here and couldn't fault the service, cleanliness or politeness of the staff who smiled all the...
>> Read full review

,
6/25/2018
TripAdvisor Ratings 5
Couples June 2018

Highly recommended.

What a delightful place. The royal level experience exceeded our expectations - the accommodation, service, food and drink were excellent - a real touch of luxury. We feel rested and recharged. We...
>> Read full review

, Carlisle, England, United Kingdom
6/25/2018
TripAdvisor Ratings 5
Couples June 2018

Fantastic

Royal Level is recommended we arrived at hotel to be met by friendly staff on reception arrived in room that has a full mini bar, bottle of Fizz on table as a welcome, room was on bottom floor which...
>> Read full review

, London, United Kingdom
6/19/2018
TripAdvisor Ratings 5
Couples June 2018

Occidental Jandia Royal Barcelo Hotel

A lovely, friendly hotel. Clean and exceptionally friendly staff. Lovely pools and the food was tasty. We stayed in the Adults Only Royal Level and thoroughly enjoyed our stay. We had very good...
>> Read full review

, Essex, United Kingdom
6/18/2018
TripAdvisor Ratings 5
Couples June 2018

This is a fabulous hotel. You will not be disappointed. Especially if you stay in the Royal Level part of the Hotel

This is a lovely hotel. They is so much to praise. But in particular - the following- Staff are very attentive. We stayed in the Royal Level section of the hotel. Fabulous. Thank you so much for a...
>> Read full review

, Cork
6/17/2018
TripAdvisor Ratings 5
Couples June 2018

What a wonderful stay

Myself and my fiancee have been royal level guests here for the past week and we didn't want to leave! The staff have been amazing, particularly Mariana in reception and Miguel at the bar, he makes...
>> Read full review

, Broadstairs, United Kingdom
6/5/2018
TripAdvisor Ratings 3
Couples March 2018

A mixed bag.

We booked a suite on an all inclusive basis and whilst the room was clean and spacious, sadly it was in need of TLC in some areas. The service staff in the restaurant were very good and attentive...
>> Read full review

, UK
6/1/2018
TripAdvisor Ratings 3
Couples June 2018

Disappointing

There are good things about this hotel. The suite we had was very spacious and spotlessly clean. All the staff (except the reception staff - see later) are very friendly, helpful and polite. The...
>> Read full review

,
5/31/2018
TripAdvisor Ratings 5
Couples May 2018

Excellent - we will return

We have just returned from a wonderful week long holiday. Everything about this place was great and it exceeded our expectations. We have returned home relaxed and rested. We will return! Well done...
>> Read full review

,
5/28/2018
TripAdvisor Ratings 5
Family May 2018

Holiday

Lovely hotel. Lovely view. Lovely rooms .lovely food . Staff its very friendly. Perfect place for family holiday. We stay on the premium side of the hotel was adults only. If you need quite holiday...
>> Read full review

,
5/11/2018
TripAdvisor Ratings 5
Couples May 2018

Amazing

I am here currently and it is one of the best holidays/hotels I have ever stayed at. There is a good choice of food always with things on offer for people who don’t want to try new things (like...
>> Read full review

, Stockton-on-Tees, United Kingdom
5/11/2018
TripAdvisor Ratings 5
Couples May 2018

Third visit

Our third time in this fabulous hotel. We can't find fault with it. Friendly staff, receptionists, bar staff,waitresses & waiters, they can't do enough for you.Even if they are busy they will find...
>> Read full review

, Oxfordshire, United Kingdom
4/24/2018
TripAdvisor Ratings 3
Couples March 2018

Mixed feelings - a nice time, but wouldn’t return

Hadn’t appreciated that this hotel is a ‘wing’ of a much bigger hotel, and the reception/ service at this hotel is limited to ‘business hours’, so you end up dealing with the not so nice ‘Occidental...
>> Read full review

, Wolverhampton, United Kingdom
4/23/2018
TripAdvisor Ratings 5
Couples April 2018

13 April 2018

We can't fault the place, nice to see little improvements each time we go.All the staff are very good and nothing seems too much trouble.The view from the 3rd floor is excellent.Good safe parking...
>> Read full review

, London, United Kingdom
4/18/2018
TripAdvisor Ratings 5
Couples April 2018

Couldn't have asked for better!

My husband & I Stayed here for 3 nights in the Adults only section of the hotel, The food, drink and accommodation was second to none. I don't think we've been this relaxed in our lifetime. would...
>> Read full review

, Derby, United Kingdom
4/11/2018
TripAdvisor Ratings 5
Couples March 2018

Another fantastic stay

It is not often that I post reviews although I do use TripAdvisor before planning any holiday. I felt that I now should post a review regarding the Royal Level as this was the 3rd holiday in 4 years...
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, Manchester, United Kingdom
4/8/2018
TripAdvisor Ratings 4
Couples March 2018

Relaxing break

We booked our break through Jet2 and had coach transfer from the airport. Confusion arose as the coach driver had a different hotel name on his list and spoke only Spanish. However, we realised the...
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, Southport, United Kingdom
4/6/2018
TripAdvisor Ratings 5
Couples March 2018

excellent hotel for a relaxing gourmet break

If you want a quality hotel, with excellent food, quality beverages and the option to go all inclusive in an Adults Only wing to a big 4 star hotel, stay here. We booked directly with Barcelo and...
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,
4/2/2018
TripAdvisor Ratings 5
Couples March 2018

Amazing find

We booked this hotel for the first time as a last minute break- we found it to be a welcoming and relaxing hotel- the room was very clean and comfortable- the food delicious- there were plenty of...
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, Chester, United Kingdom
3/24/2018
TripAdvisor Ratings 5
Couples March 2018

Excellent stay

Second time we have visited. Recommend the royal level. Enjoyed the excellent food and bars. Staff are very attentive. We had ground floor room with view out onto pool, big room, very clean. Will...
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,
3/15/2018
TripAdvisor Ratings 5
Couples March 2018

Fantastic

We arrived on a Saturday afternoon and greeted in the Royal level by Marianne ( what a wonderful lady ) and immediately loved the place. We had lunch, had everything explained to us and shown to our...
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, Blackpool, United Kingdom
3/5/2018
TripAdvisor Ratings 5
Couples February 2018

Late booking

We only booked this hotel a week before departure and what a find! The efficiency of every member of staff from reception to restaurant/bar and cleaners was amazing. Everyone is very friendly and...
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, Egham, United Kingdom
3/4/2018
TripAdvisor Ratings 2
Couples February 2018

Disappointing Hotel

I went here for a week with my wife in February 2018. We elected to go "all-inclusive" in the Adults only section of this big hotel. Having read quite a few reviews before we went I was a little...
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, zurich
2/27/2018
TripAdvisor Ratings 3
Couples February 2018

No relationship

Island - very nice Beach - beautiful Hotel - good ( in bad need of a renovation !) Room - very nice < on a second attempt) Adults only - well..... kind of Food - below average Staff - very pleasant...
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, Leeds, United Kingdom
2/26/2018
TripAdvisor Ratings 5
Couples February 2018

Lovely hotel will definitely go back and would recommend to all age groups amazing hotel service

FANTASTIC what more can I say lovely hotel great size loads of seating areas and sun bathing not crowed at all food was excellent from the daily snack bar to the resturant lots of choice alcohol was...
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, cannock
2/18/2018
TripAdvisor Ratings 4
Couples January 2018

Special celebrations!!

We arrived at the hotel after a long journey to be greeted with a warm welcome and a cold glass of Cava by our lovely receptionist Marialuisa and were swiftly booked in and escorted to our room. We...
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, North Vancouver, Canada
2/13/2018
TripAdvisor Ratings 3
Couples February 2018

February 2018

Our stay here has been okay,but not great. The weather has been very disappointing which is completely out of the resort’s control, however, the rooms are not heated. We used a pool towel as a draft...
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, Preston, United Kingdom
2/11/2018
TripAdvisor Ratings 3
Friends getaway February 2018

Second visit

Just returned from the hotel after a week. Decided to visit again after last years trip and knowing Occidental had taken over. The food in both Atlantico and the A La Carte restaurant were better...
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, Leeds, United Kingdom
2/5/2018
TripAdvisor Ratings 2
Friends getaway January 2018

Pleasant hotel by sea but cold.

Hotel was OK but had no heating so was cold on this January week. Water in the hot tubs and heated pools would have helped. Not much space in Royal Level - small sports bar, not enough room in...
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, Banstead
2/1/2018
TripAdvisor Ratings 4
Friends getaway January 2018

Good hotrl shame about the weather

The hotel was just not geared up for the weather, rooms and restaurants were cold with nothing much to do, but food and service in the Buffet was very good and the service in the cocktail bar was...
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, Doncaster
2/1/2018
TripAdvisor Ratings 2
Friends getaway January 2018

Cold and wet holiday week

We stayed at the hotel during a very cold and wet January week. The hotel was unable to cope with guests wanting to be indoors as it’s buffet restaurant relies on many of the guests eating outside...
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, redbourn
1/30/2018
TripAdvisor Ratings 4
Couples January 2018

Hotel great weather bad

Excellent service and room. Food was imaginative and well presented and all staff very good and attentive. However, breakfast coffee was awful. We had rain and some parts of the hotel became very...
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, Halkyn, United Kingdom
1/27/2018
TripAdvisor Ratings 5
Couples January 2018

All good now:)

Back in February 2017 I wrote a review called "Worrying Changes". I am delighted to report that my recent visit showed that the hotel had dealt with all these issues. The Royal Level is now as good...
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, Antwerpen, Belgium
1/21/2018
TripAdvisor Ratings 4
Couples January 2018

Royal service

The Jandía Royal Level is a separate entity in the huge Jandía Playa Resort. It is small, very quiet and ‘civilized’, has its own restaurants (buffet and themed à la carte), two private pools and a...
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,
1/21/2018
TripAdvisor Ratings 4
Couples January 2018

Short break for husband birthday in the sun!

Great choice for short break, abundance of food and drink you will never go hungry. Every aspect of this hotel was clean and tidy. My only slight complaint would be our neighbours at the time of...
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, Newcastle upon Tyne, United Kingdom
1/12/2018
TripAdvisor Ratings 2
Friends getaway January 2018

Building works drilling from hotel next door ruining holiday and may also ruin yours

6th visit and it's being ruined by building works at hotel next door, constant drilling fore the last week as they are reducing the hotel next door to its shell. Looks like the work will continue...
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,
1/10/2018
TripAdvisor Ratings 5
Couples September 2017

2nd Stay.... There will be a 3rd.....

This was our second visit and I would go as far to say it was even better that the 1st! We stayed in the adult only section and it was lovely to sit and do very little for 10 days. Food was...
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, Peebles, United Kingdom
1/5/2018
TripAdvisor Ratings 5
Couples December 2017

Christmas at the Occidental Jandia Playa

We took a ten day holiday at this hotel to include Christmas itself. The hotel entrance is most impressive and kept spotlessly clean and shining. The same is true of the bedrooms which were vast...
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, Edinburgh, United Kingdom
12/31/2017
TripAdvisor Ratings 5
Couples December 2017

Christmas in the sun

One of the best holidays on land, you only get what you pay for. Sunbathing was a treat as one was cooled by the zephyr wind all day. Just a magic holiday. Being disabled I was given a fabulous room...
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, Sanur, Indonesia
12/28/2017
TripAdvisor Ratings 1
Friends getaway December 2017

Overpriced, filthy and bad customer service

We planned to spend a relaxing one week holiday at this hotel but left after the third night. Here's why: First of all there was no bathroom door (as you can see in the picture.) Unless you want to...
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,
12/24/2017
TripAdvisor Ratings 5
Friends getaway December 2017

Nice holidays in Occidental Jandia Royal

Very good kitchen - selection and variety of food, awesome restaurant with special "country" menu. Good selection of drinks for Royal level. Plenty of pools, heated pools in royal level, big jacuzzi...
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, County Galway, Ireland
12/5/2017
TripAdvisor Ratings 5
Couples November 2017

No complaints

Excellant hotel for service and comfert , the food is excellant , full of flavour and variety , the Bar Verde is really good, staff very attentive and the cocktails were delicous. A must for anyone...
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, Chorley, United Kingdom
12/3/2017
TripAdvisor Ratings 5
Couples November 2017

Excellent service

Exactly what we expected for a relaxing holiday.Food was excellent,staff very helpful and polite.Entertainment is the only thing lacking,at a decent standard.Enjoyed the Spa tremendously.Spent alot...
>> Read full review

, Derbyshire, United Kingdom
11/30/2017
TripAdvisor Ratings 5
Couples November 2017

Occidental jandia playa

The hotel was lovely staff pleasant rooms clean we have just got back from a week away it’s lovely and quiet and relaxing the food was excellent a good variety of food on offer we were in the playa...
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,
11/29/2017
TripAdvisor Ratings 4
Couples November 2017

A nice option for an escape of your routines in the everyday live..

Great hotel, good food and good service. Facilities are really well taking care of. Quality of the food in the buffet was pretty good and service was up to the standards. A pity that the food in a...
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, Rugby, United Kingdom
11/20/2017
TripAdvisor Ratings 4
Couples November 2017

Winter Sun

We enjoyed a week at the Occidental Jandia Royal Level last week. It is situated at the northern end of Jandia. Shopping centre (Ventura) below the hotel.The hotel has a nice sea view ( easterly...
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, Braintree, United Kingdom
11/19/2017
TripAdvisor Ratings 5
Solo travel November 2017

Peace and quiet

Had a wonderful 9 days at this Hotel. The food was of an excellent quality and the the staff work hard to ensure you have a wonderful holiday. Never a rush to do anything. Morro Jable is also a...
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,
11/17/2017
TripAdvisor Ratings 4
Couples November 2017

Very good...so nearly great.

This was a our second visit this year, both times for 1 week.Without going into minor details here are out thoughts. This is a very nice resort and most enjoyable for both the weeks we have spent...
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, Helsinki, Finland
11/13/2017
TripAdvisor Ratings 5
Couples November 2017

Almost excellent four star hotel

+ The staff was extremely friendly throughout the hotel area. + Minimal amount of enterntainment. On the pool area it felt like being on a library, since you could really enjoy the calm...
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, Brighton, England
11/11/2017
TripAdvisor Ratings 4
Couples November 2017

Pretty good

The experience was largely good, with room for improvement in some areas. 'Royal' reception In theory a nice idea to have a separate reception for Royal Level guests, in practice it's a pain as...
>> Read full review

, Nottingham, United Kingdom
11/5/2017
TripAdvisor Ratings 4
Couples October 2017

Lovely relaxing stay

The Royal Level consists of two terraces and a number of exclusive, adult area bars, attached to a much larger complex. The rooms are comfortable and the terraces quiet and relaxing. Staff were...
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, Chelmsford, United Kingdom
11/2/2017
TripAdvisor Ratings 5
Friends getaway October 2017

Another great holiday

If you want a relaxing holiday with great food, pools, near the beach and shops (if you don't mind the walk back up a hill) together with excellent staff then the Occidental Jandia Playa will take...
>> Read full review

, Norwich, United Kingdom
10/31/2017
TripAdvisor Ratings 5
Couples October 2017

Visit the Royal Level and experience pure luxury

well having had a poor room/rooms 140/141 no ocean view just the top of the bar and restaurant and noisy because of the filtration system. pics included to start . the amazing staff soon sorted it...
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, UK
10/29/2017
TripAdvisor Ratings 5
Couples October 2017

3rd Year Running

It is always interesting examine changes year on year. As the brand has undergone a name/owner change to Occidental little things are clear and obvious. The adults only/Royal level remains a strong...
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, Macclesfield, United Kingdom
10/29/2017
TripAdvisor Ratings 5
Solo travel October 2017

Just lovely

Came here for a solo break, my first ever. I needn’t have worried, there were several other solo travelers both make and female so I didn’t feel awkward. The staff were delightful, the facilities...
>> Read full review

, Swaffham, United Kingdom
10/24/2017
TripAdvisor Ratings 5
Couples October 2017

Hotel review

Excellent holiday experience yet again. The wonderful service, great food, fantastic location all made for a great holiday. Definitely recommend the hotel for all ages. Looking forward to returning...
>> Read full review

, Sheffield, United Kingdom
10/22/2017
TripAdvisor Ratings 4
Couples September 2017

Fantastic

The staff here are lovely so helpful and the food in the adults only zone was amazing,the best in fact I’ve ever had in any all inclusive. The drinks also were top notch,all branded spirits,the...
>> Read full review

, Epsom, United Kingdom
10/20/2017
TripAdvisor Ratings 5
Couples October 2017

FANTASTIC!

One of the most relaxing and comfortable hotels we have stayed in anywhere in the Canary Islands. We stayed in room 45 which is on the same level as the pools/restaurant/private bar. It is quiet...
>> Read full review

,
10/17/2017
TripAdvisor Ratings 5
October 2017

Staff with a Royal Attitude

The service we received from the staff was a major contributor to our enjoyment of our recent holiday, with particular mention of Nabil at the Atlantico Restaurant and Marianna at the Royal...
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, Peterborough
10/12/2017
TripAdvisor Ratings 3
Couples September 2017

A little tired

This review relates purely to the Royal Level of the hotel. Although I will touch on some other areas please be aware that many photos particularly from the hotel do not necessarily relate to the...
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, North East England, United Kingdom
10/12/2017
TripAdvisor Ratings 4
Couples September 2017

Royal Level..... but beware not all facilities open!

The hotel is around 1 hour 40 from the airport. We found It is not actually an Adults Only hotel, just a section ( room Key access to Royal Level areas) inside a much larger complex. The rooms to the...
>> Read full review

, Sutton, United Kingdom
9/30/2017
TripAdvisor Ratings 4
Family September 2017

Third visit, this time with the younger generation

Just returned from a very good nine day stay, arranged independent of any tour operator. Asked for two adjacent rooms and we had the sea views we paid extra for. Rooms were lovely and well...
>> Read full review

, Suffolk, United Kingdom
9/25/2017
TripAdvisor Ratings 5
Couples September 2017

relax and enjoy

the most relaxing and looked after holiday i've been on. the rooms are clean and well catered with every need. the beds are big and comfortable. the views are of the sea and pools. food caters for...
>> Read full review

, Romford, United Kingdom
9/21/2017
TripAdvisor Ratings 4
Couples September 2017

Great time had, but with a few cons/few suggestions

My husband and I stayed for a week AI in Sept 17. Whilst you will see some cons in my review, we believe the Pros totally outweighed them and had a great week. It's a long review, so read no further...
>> Read full review

, Midlands - UK
9/19/2017
TripAdvisor Ratings 2
Couples September 2017

Not Adults Only - rooms mixed in with families

We knew when we booked that Royal Level was part of a bigger complex, what we did not know if that you are not guaranteed rooms in the Royal Level and you can end up on a corridor with kids running...
>> Read full review

, Birmingham, United Kingdom
9/18/2017
TripAdvisor Ratings 4
Couples September 2017

Peaceful in Level

Excellent room great adult section with jacuzzi. Close to amazing beach - can walk for hours. Not much goes on in the Level section - no entertainment. Breakfast service slow but good fresh food at...
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, Sutton, United Kingdom
9/13/2017
TripAdvisor Ratings 3
Family September 2017

Decent stay

Stayed for 7 nights weather great . Upgraded to royal level room but none of the perks.always plenty to eat though buffet food sometimes warm/cold. Queues for all drinks sometimes excessively long...
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, Welwyn Garden City, United Kingdom
9/12/2017
TripAdvisor Ratings 3
Couples August 2017

Good but not quite as advertised. Families and adult area.

Nice hotel with good range of food, the adults only as it was sold is a bit misleading as the hotel complex is mixed with families and parts of the complex are adults only. We thought it was just an...
>> Read full review

, Forres, United Kingdom
9/11/2017
TripAdvisor Ratings 5
Couples September 2017

Excellent first time experience

I came on this holiday to this hotel on the recommendation from a work mate Everything he told us was everything we experienced all good not disappointed Will definitely be coming back again thanks...
>> Read full review

, Chingford
9/3/2017
TripAdvisor Ratings 5
August 2017

Excellent hotel, friendly and helpful staff, a perfect place to relax in calm surroundings

We stayed here with our friends for 2 weeks at the end of August. We had a warm welcome at the separate Royal Level reception and were given rooms 145 and 147 ( v good view of pool and sea) The room...
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, Darlington, United Kingdom
8/30/2017
TripAdvisor Ratings 4
Couples August 2017

Lovely hotel

We have just come back from our holiday at this hotel. The reception staff were very helpful as we had had a 28hour delay to the start of our hotel. The room was very clean and very comfortable. We...
>> Read full review

, Burton upon Trent, United Kingdom
8/29/2017
TripAdvisor Ratings 5
Couples August 2017

Lovely hotel

Recently stayed here with my boyfriend for 5 nights, the reception staff are very helpful and always help as best they can. Room was very clean and air con was very good. There is a separate buffet...
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,
8/26/2017
TripAdvisor Ratings 4
Family August 2017

Royal level

Staff at this hotel are excellent, the Royal level is part of the main hotel rather than a separate building. Pool areas are well kept with great staff in bars. Hotel is clean and food good with...
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, Cleator Moor
8/24/2017
TripAdvisor Ratings 5
Couples August 2017

Lovely holiday

I think the fact that we are looking to book here again next year in the adults only area says it all really. Beautiful location, friendly and attentive staff with a good food selection and premium...
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,
8/21/2017
TripAdvisor Ratings 5
Family February 2017

Fantastic hotel

Our first time at the Occidental Jandia Royal Level fueventura We have been to the Occidental in Mexico three times before and we expecting the same thing, Occidental Jandia Royal Level didn't let...
>> Read full review

, Uppingham, United Kingdom
8/20/2017
TripAdvisor Ratings 5
Solo travel August 2017

Great holiday but they could do more

Overall great holiday. Need more people at the adult only pool bar as had to que and should offer a 'sunbed waiter service' given the price paid. Deck area was closed for the duration of my stay...
>> Read full review

,
8/18/2017
TripAdvisor Ratings 5
Couples August 2017

Lovely stay

This suited our needs. Our room was spacious and clean. Staff were all lovely especially Miguel and Marco but could mention loads more. We ate in the hotel every meal time bar one. The food was...
>> Read full review

, London
8/15/2017
TripAdvisor Ratings 4
Family August 2017

Premium, yes. Royal, no.

We stayed 7 nights on AI at Occidental Jandia Royal Level - Adults Only. This is a section of the main hotel Occidental Jandia where children and a more sophisticated and personalised treatment is...
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,
8/11/2017
TripAdvisor Ratings 3
Couples August 2017

Lost the magic touch

2nd visit to this hotel and some changes are not for the better. Towels have been removed from pool area and you now have to argue at royal reception to get 2 towels each (one does not cover sun...
>> Read full review

, Glasgow, United Kingdom
8/9/2017
TripAdvisor Ratings 5
Couples July 2017

honeymoon bliss

we arrived late and the royal level check in was closed...no problem...dinner brought to our room with a cold bottle of cava in the well stocked ....free ...mini bar. The room ( 104 ) big and...
>> Read full review

,
8/8/2017
TripAdvisor Ratings 5
Family July 2017

Perfect holiday for much needed mother and daughter time!

We had a fantastic 10 day holiday in the Royal level. The weather was beautiful. Food variety and quality perfect! Wanted to stay for 3 weeks at least and will definitely return! Thank you for a...
>> Read full review

,
8/7/2017
TripAdvisor Ratings 5
Couples August 2017

One of the best places we gone too on our holidays

We had a great week during our stay in this hotel .All staff were very friendly , plenty food and drink choices with really good flavours ,close to the beach -10minutes distance through special...
>> Read full review

, London, United Kingdom
8/2/2017
TripAdvisor Ratings 4
Couples July 2017

Rest and Relaxation (and a couple of hiccups)

We arrived at the hotel with a friendly greeting and champagne was offered to us, our room was ready(it was spotless and clean) so we unpacked straight away and went to the pool area there were...
>> Read full review

, Essex, United Kingdom
8/2/2017
TripAdvisor Ratings 5
Couples July 2017

Occidental Jandia Royal Level

This hotel provided a blissful quiet break, and with a great variety of fresh food served 3 times a day, a nice cocktail bar by the pool with clean towels and ample supply of sunbeds available, light...
>> Read full review

, Newcastle upon Tyne, United Kingdom
8/1/2017
TripAdvisor Ratings 4
Couples July 2017

Barcelo - Occidental Jandia Royal Level.

Excellent hotel with brilliant adult only facilities. Lovely pool area, beautiful rooms with terrace that were always serviced to a high standard. The spa at the hotel is worth a visit and the...
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,
7/29/2017
TripAdvisor Ratings 5
Couples July 2017

Relaxing break

We spent a week here in mid July and absolutely loved our stay. The premium area for us was the best of both worlds for us. We arrived quite late and they had left dinner in the room for us which I...
>> Read full review

, Paisley, United Kingdom
7/26/2017
TripAdvisor Ratings 5
Couples July 2017

great holiday

Had an amazing time here. The staff were so friendly and could not do enough for you. The food was lovely. View from the hotel room was fabulous. The location was great- close to the beach and a few...
>> Read full review

,
7/26/2017
TripAdvisor Ratings 4
Friends getaway July 2017

Mrs jean waterworth

Premier room very good Premier pool area excellent needs more entertainment due to the location of the hotel nothing much going on needs more English speaking representative's The bar area's need...
>> Read full review

, London, United Kingdom
7/25/2017
TripAdvisor Ratings 4
Family July 2017

Almost Perfect!!

This is a lovely hotel and the staff are incredibly friendly. The food & drinks selection is great, the la carte restaurant needs a better menu and chef as we did leave our food and go to the premium...
>> Read full review

,
7/22/2017
TripAdvisor Ratings 4
Couples July 2017

Adult royal level. Best if both worlds

This hotel has got all the important guest expectations correct. Good food . Customer service. Comfortable beds. Very helpful staff.The hotels clean. I thought some parts if the hotel could do with...
>> Read full review

, Bristol, United Kingdom
7/20/2017
TripAdvisor Ratings 5
Couples July 2017

Amazing hotel. You will not be disappointed.

Stayed here for 1 week, mid July 2017. Decided to hire a car, which took about an hour from the airport and was an easy drive. This hotel was lovely. You get a card to swipe into adult only areas...
>> Read full review

, London, United Kingdom
7/19/2017
TripAdvisor Ratings 5
Couples July 2017

Adults only

Very clean rooms and complex, the hotel caters for everyone's needs. Third visit enjoyed it everything can't wait to go back next year, all pool areas have lots of clean towels and plenty of sun...
>> Read full review

,
7/19/2017
TripAdvisor Ratings 5
Couples July 2017

A perfect adults only holiday (Royal Level only)

First experience of all inclusive adults only holiday and this was everything we had hoped for. We stayed in the deluxe sea view room near the pool sun beds and bar. It was comfortable, clean with...
>> Read full review

, Newport, United Kingdom
7/18/2017
TripAdvisor Ratings 5
Couples July 2017

Branded cocktails

Fantastic holiday on the Royal Level!! The beds were so comfortable & the pool with sun beds outside our room was amazing even if very cold !! Food very much the same every meal but high quality...
>> Read full review

, northyorkshire
7/16/2017
TripAdvisor Ratings 5
Couples August 2016

Fabulous

Stayed here for 2 weeks last year and it still makes me smile. Room overlooking the adults only pool was spacious and comfy. Truly relaxing atmosphere with no need to get up at the crack of dawn to...
>> Read full review

, York, United Kingdom
7/15/2017
TripAdvisor Ratings 5
Couples July 2017

Perfect relaxing holiday

I recommend the royal level adults only. We had a deluxe sea view room no 114. We had 2 sun chairs on our terrace. Never had to get up early to get a sun bed always plenty all day. Nerea at the top...
>> Read full review

, Crawley, United Kingdom
7/11/2017
TripAdvisor Ratings 4
Couples June 2017

Amazing

We spent 10 days at this hotel and it was amazing. This was our 6th visit and we had the best time. The only negative is the closing of the Ala Carte restaurant, the new themed restaurant is...
>> Read full review

, New Forest National Park Hampshire, United Kingdom
7/6/2017
TripAdvisor Ratings 4
Couples June 2017

Occidental Jandia Royal Level

Would recommend if you have no children to upgrade to the Royal Level - super relaxing and peaceful. The rooms were clean and comfortable and the food was delicious. Friendly staff and plenty of...
>> Read full review

, Peterborough
7/4/2017
TripAdvisor Ratings 5
Couples June 2017

One Word - Fantastic !!

Stayed for 7 days. Rooms, food, cleanliness and staff first class. Couldn't fault. Can't wait to visit again or try one of their sister hotels of the same level. Great to have totally adults only...
>> Read full review

, Essex, United Kingdom
6/26/2017
TripAdvisor Ratings 5
Couples June 2017

WOW paradise

Just returned from a weeks paradise on the Royal Level Occidental Playa Jandia. The hotel and its facilities are amazing, please do not listen to the negative comments that are being made!! I cannot...
>> Read full review

,
6/26/2017
TripAdvisor Ratings 5
Couples June 2017

Summer holiday

My wife and I stayed here for 10 nights on the royal level. Had a great time couldn't fault it at all. If you like the beach don't be mislead buy thinking it's that close as we found it to be about a...
>> Read full review

,
6/23/2017
TripAdvisor Ratings 5
Couples June 2017

Peaceful and Perfect Escape

I had the best stay at the hotel - for adults only you definately get good value for money. The terrace is so peaceful and away from the madness but then on the other hand if you do want a loud...
>> Read full review

,
6/21/2017
TripAdvisor Ratings 4
Couples May 2017

Great venue for adults only holiday

The superior rooms were very spacious and lovely comfortable beds. Private terrace with table and chairs, sun loungers and shower were really good. Staff in the restaurants and bars were helpful...
>> Read full review

, Bellshill, United Kingdom
6/20/2017
TripAdvisor Ratings 5
Couples June 2017

Wonderful Stay

I wouldn't hesitate to book this hotel. The staff are oustanding, the drinks fabulous and the food really good. The view from the Premium terrace is breathtaking. Feeling wonderfully relaxed after...
>> Read full review

,
6/20/2017
TripAdvisor Ratings 2
Family June 2017

Went for a week for Honeymoon, felt really let down

My wife and I stayed in this hotel for our Honeymoon on the 7th June 2017 for a week. As it was our honeymoon, we decided to splash out and went with all the bells and whistles all-inclusive in the...
>> Read full review

, Wisbech
6/15/2017
TripAdvisor Ratings 4
Couples June 2017

A lovely way to spend a week.

Yet again, this was our fifth stay, the Occidental Jandia ticked all the boxes. We thoroughly enjoyed our week, put on half a stone each but managed a good tan. The staff, behind the bars, waiting at...
>> Read full review

, .
6/11/2017
TripAdvisor Ratings 2
Couples May 2017

Expected the same experience!!!

Having previously stayed at the hotel we were looking forward to our holiday. On arrival we were given a room in the main hotel which overlooked the roof of the upper bar and at the rear was the main...
>> Read full review

,
6/9/2017
TripAdvisor Ratings 3
Couples June 2017

It was... ok

The hotel on the surface seems like a nice place, but upon a closer inspection you start to notice the cracks. The pictures on the website do reflect the hotel, however when you're in the pool...
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, Glasgow, United Kingdom
6/7/2017
TripAdvisor Ratings 5
Friends getaway June 2017

Brilliant

I have been here before when it was called premium, now it's been rebranded Occidental royal level. Yes things have changed but for the better. Food is great and the staff are superb. Good choice of...
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,
6/4/2017
TripAdvisor Ratings 5
Family May 2017

Great family holiday

This was our 3rd time at this resort, we found it so good in the past that we wanted to take our family . There was 10 of us, all of our rooms was on the terrace, it was great that we had our own...
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,
6/3/2017
TripAdvisor Ratings 3
Solo travel June 2017

Not if you can't walk far

The adults only is brilliant really good very quiet and exclusive But don't think this is near the beach it isn't it's quite a walk and if you have a disability the taxi won't drop you right by the...
>> Read full review

, Winchcombe, England, United Kingdom
6/2/2017
TripAdvisor Ratings 5
Couples May 2017

club premium

lovely hotel was treated great having club premium access to quieter pools and restaurants staff where great only problem beach is down hill but not too far rooms where cleaned daily,staff where so...
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, Newcastle upon Tyne, United Kingdom
5/30/2017
TripAdvisor Ratings 4
Couples May 2017

Good value for money, but not perfect.

My previous experiences of staying in hotels with separate Premium/Premier sections includes the Barceló hotel in Caleta De Fuste and H10 Rubicon Palace, Lanzarote. This is the first "adults only...
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, Glasgow, United Kingdom
5/25/2017
TripAdvisor Ratings 4
Couples May 2017

Nice hotel but lacking on entertainment

Enjoyed our trip , great weather and in certain areas great service. As premium guests we were expecting more to be honest, the entertainment was non existent in the premium section, and the shows in...
>> Read full review

, Manchester, United Kingdom
5/21/2017
TripAdvisor Ratings 5
February 2017

Great Holiday

I have just returned from Fuerteventura, I read some of the reviews before I went to this Hotel and after staying here I found some of the comments a little harsh so I will give you an account and...
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, Derby, Kansas
5/19/2017
TripAdvisor Ratings 3
Couples May 2017

Did not fulfill expectations

Looking for adults only turned out to be family resort with adult area. Food very bland and did not appeal to tastes. Resort was beautiful and in great location. Great for families do not get...
>> Read full review

, Hyde, United Kingdom
5/18/2017
TripAdvisor Ratings 4
Couples May 2017

Fantastic hotel and could be even better

We recently spent 11 days at the Jandia Royal Level and thoroughly enjoyed our stay. The hotel shares a reception with the Jandia Playa and looks down on its sister hotel, however the two hotels are...
>> Read full review

, Bollington, United Kingdom
5/17/2017
TripAdvisor Ratings 5
Couples May 2017

PREMIUM ALL INCLUSIVE

Lovely location sat above 17 miles of sandy beach! Rooms with sea view, mini bar which is free until used and enormous comfy beds. . Exclusive dining and pool areas, the staff were all smiles and a...
>> Read full review

, London, United Kingdom
5/10/2017
TripAdvisor Ratings 5
Couples May 2017

five star pampering

Very relaxing week being pampered with the best of food and drink. Excellent pools and surround, regularly served treats and refreshment. Great food choice in the exclusive Royal level restaurants...
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, Prague, Czech Republic
5/10/2017
TripAdvisor Ratings 5
Family May 2017

Wonderful vacation!

Perfect vacation spot if you need to switch off your mind and just relax and forget the world. The Spanish "siesta"-kind-of-attitude helps to make it possible. My mum and I spent a week here and if...
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, uk
5/5/2017
TripAdvisor Ratings 4
Couples May 2017

Here's a long one

We recently returned from our two week break here. As usual we were warmly greeted by lovely Marianna, and settled into our room. Lovely to also meet with May again too, later in our stay. Just a...
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, Stockton-on-Tees, United Kingdom
5/4/2017
TripAdvisor Ratings 5
Couples April 2017

Second visit

My partner & I have just arrived home after spending 7 fabulous nights in this amazing hotel. It was our 2nd visit, hopefully a 3rd visit in September. The staff cannot do enough for you. The food...
>> Read full review

, Walsall, United Kingdom
4/28/2017
TripAdvisor Ratings 5
Couples April 2017

Amazing holiday

Absolutely loved this hotel. Will definitely book adults only again. We were greeted with cava and then given a free room upgrade because it was my husband's birthday. We also had cava and chocolate...
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, Melton Mowbray, United Kingdom
4/26/2017
TripAdvisor Ratings 5
Couples April 2017

Excellent Adults only Easter Break

We wanted an adults only all inclusive holiday and this hotel delivered. The Barcelo Club Premium is part of the Occidental Jandia Playa hotel right down in the southernmost end of the island about a...
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, Dewsbury, Yorkshire
4/21/2017
TripAdvisor Ratings 5
Couples April 2017

What the Doctor ordered

Went through Jet2 for a week to wind down and relax after looking after a sick granddaughter. The stay really worked. Did nothing other than sunbathe and enjoy the excellent food and premium drinks...
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, London, United Kingdom
4/19/2017
TripAdvisor Ratings 4
Couples April 2017

Great Easter Getaway

Spent 5 nights at this lovely hotel, we stayed in the Adult only area which is something we have never done in the past and something we will be doing again. From the Cava reception, attentive...
>> Read full review

, Sutton, United Kingdom
4/19/2017
TripAdvisor Ratings 4
Couples March 2017

Second visit

Wife and I spent an enjoyable 8 days mid-late March. Booked direct on "Black Friday" in November, we took up an offer to stay in one of the third floor suites. This was our second visit, being 18...
>> Read full review

, Kildare
4/18/2017
TripAdvisor Ratings 4
Couples April 2017

lovely holiday in Barcelo

staff are very helpful especially bar and restaurant staff and great service overall. Pool areas are well maintained with a choice of 2 that are adults only. wifi was not great and limited...
>> Read full review

, London, United Kingdom
4/17/2017
TripAdvisor Ratings 5
Couples April 2017

Relaxing holiday with great service

A great hotel in a tranquil location, next to an excellent beach. The service at the Royal Level was excellent, very well kept pools and sun terrace and excellent service from the staff. All the...
>> Read full review

, London, United Kingdom
4/17/2017
TripAdvisor Ratings 5
Couples April 2017

Excellent choice for an adult only hotel

Good location, beautiful setting on a terraced hill, within 10 minutes walk to the beach. Excellent food, good quality entertainment, very friendly staff, a good experience overall. Would highly...
>> Read full review

, Chester, United Kingdom
4/15/2017
TripAdvisor Ratings 5
Couples April 2017

Excellent stay

Lovely adults only premium level hotel. Food of an excellent standard Service from all staff was of a high standard Try a gin and tonic but remember to say stop when the bar man is pouring the...
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, Amersham, United Kingdom
4/12/2017
TripAdvisor Ratings 5
Couples April 2017

Occidental Jandia Royal Level - Adults Only

Excellent stay again. Our third visit to this hotel and it will be interesting to see how the new Occidental tie up with Barcelo works. The hotel is obviously going through various changes with...
>> Read full review

, Cramlington, United Kingdom
4/11/2017
TripAdvisor Ratings 5
Couples April 2017

Premium Club Get Away Jandia

An excellent facility, a hotel within a hotel complex. Absolutely great week away, adults only, all inclusive with very good and attentive staff to give you great service. This facility host some...
>> Read full review

, Essex, United Kingdom
4/10/2017
TripAdvisor Ratings 4
Couples April 2017

Feedback

Lovely stay at the Hotel. Pool areas need some investment; however Food very good, very nice ambience. Staff always friendly and attentive. Well worth the visit. Good value for money. Would...
>> Read full review

, Kingston-upon-Hull, United Kingdom
4/10/2017
TripAdvisor Ratings 4
Couples April 2017

Great except for the non-hot food

Stayed for 2 weeks as our first visit to this hotel. It is a good choice for an Adults Only holiday as standards are pretty good throughout. We had a few small teething problems with our room (all...
>> Read full review

, Whitland, United Kingdom
4/10/2017
TripAdvisor Ratings 5
Couples April 2017

Great trip

The royal level was great. Good food great staff rooms and facilities were fantastic would definitely go back. Good in all areas was varied each day. Snack bar filled a gap when needed. All...
>> Read full review

, Cardiff, United Kingdom
4/10/2017
TripAdvisor Ratings 5
Couples April 2017

5 star rating for me

Ticked all the boxes for us and I recommend the sea view rooms and sun deck - excellent service too. Jandia beach is lovely and the hotel provides and excellent access point close by, the walk along...
>> Read full review

, Hertford, United Kingdom
4/6/2017
TripAdvisor Ratings 5
Couples March 2017

Best food ever

This Hotel offers fab service and food at a very acceptable price. The quality of food is as good as Du Bai at 25% of the price. The service from all of the staff was fantastic and the quality of...
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, cheshire
4/5/2017
TripAdvisor Ratings 5
Couples March 2017

just as lovely as before, just better

The hotel has improved since our visit 2 years ago. We had the suite this year which is devine, huge and pure luxury. The bathroom is enormous! A bit extravagant for the 2 of us but he you are only...
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, Buckinghamshire
4/5/2017
TripAdvisor Ratings 4
Couples March 2017

Lovely relaxing break

We have just returned from a lovely six day break in this hotel. It is beautifully clean with excellent service. We stayed in a Deluxe Sea View room in the adults only section of the hotel. We...
>> Read full review

, Sheffield, United Kingdom
4/1/2017
TripAdvisor Ratings 5
Couples March 2017

Excellent hotel

We loved this hotel. The variety of food, politeness of the restaurant and reception staff and cleanliness of the rooms and pool areas was exceptional. It was a very relaxing experience. We hope to...
>> Read full review

, England, United Kingdom
3/30/2017
TripAdvisor Ratings 5
Solo travel March 2017

Fantastic in every way....

I'm a comfortable solo traveller and the level of service received here only added to my comfort and made for a fantastic break. I've been travelling solo for a few years now and it was nice to see...
>> Read full review

, Dartford, United Kingdom
3/30/2017
TripAdvisor Ratings 5
Friends getaway March 2017

Excellent

Excellent, would highly recommend, service was brilliant, room was fantastic, food very very good, keep very clean at all times, I loved it, and I will be returning again very soon. Excellent and...
>> Read full review

, Cheshire, United Kingdom
3/30/2017
TripAdvisor Ratings 1
Couples March 2017

Happy to be leaving

In over 30 years of travelling i have never experienced an establishment like this . 4* i dont think so . The room was cleaned every day but the pillow cases have not been changed at all . The room...
>> Read full review

, York, United Kingdom
3/29/2017
TripAdvisor Ratings 4
Couples March 2017

Hotel that grows on you

We are currently on our first visit to this hotel. There are two parts to it, we took the Premium or Royal Level which is adults only and the main part of the hotel does allow children. Arm bands and...
>> Read full review

, Leeds, United Kingdom
3/27/2017
TripAdvisor Ratings 3
Couples March 2017

Our 5th visit - not up to past standards

This was our fifth visit to this hotel, and have always praised the hotel to our friends. The hotel seemed to improve on every visit, with small touches that made it a bit more special, and did...
>> Read full review

, Leicester, United Kingdom
3/26/2017
TripAdvisor Ratings 5
Couples March 2017

royal treatment

I have stayed with Barcelo hotels before the Royal level was well worth the money for comfort nd food the personalservice at meals was outstsnding. The choice of premium brand drinks were good the...
>> Read full review

, Oakham, United Kingdom
3/23/2017
TripAdvisor Ratings 4
Couples March 2017

Satisfied Sun Seeker

We had an enjoyable relaxing stay. The hotel was as we expected - good quality with good service. It was an all inclusive holiday which actually meant that. eg beach towels/wifi etc were all...
>> Read full review

, Somerset, United Kingdom
3/23/2017
TripAdvisor Ratings 2
Couples March 2017

Very disappointing 6th visit.

I realise that reviews are a personal opinion, but we have been going to this hotel for the past 6 years every March,meeting people who have now become friends who also return for the same...
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, CREWE
3/22/2017
TripAdvisor Ratings 5
Couples March 2017

Personal attention

Adult only first timers but will go again. Excellent food very helpful staff we really appreciated their help arranging our late check out. Themanagement team should be VERY proud of ALL the staff...
>> Read full review

, London, United Kingdom
3/21/2017
TripAdvisor Ratings 4
Couples March 2017

Another restful week but lost attention to detail

This was our second stay. We had our first "empty nester" break last year - both of us needing a rest and recharge towards the end of winter - and found the Barcello Premium "hotel within a hotel" a...
>> Read full review

, Jersey, United Kingdom
3/21/2017
TripAdvisor Ratings 5
Solo travel March 2017

Lovely relaxing hotel

Stayed in Jandia for a relaxing week on the beach & stayed on the Club adults only level through a Thomas Cook booking. The hotel is a bit of a walk to the beach but I only did this once as I rented...
>> Read full review

, Harlow, United Kingdom
3/20/2017
TripAdvisor Ratings 5
Friends getaway March 2017

Relaxing holiday

An excellent holiday will definitely return next year.Could not fault anything about Club Premium. THe food in the self service restaurant was excellent and well presented, with a wide range of...
>> Read full review

, Ashby de la Zouch, United Kingdom
3/18/2017
TripAdvisor Ratings 3
Couples February 2017

ok holiday

Pools need replacing and heating. good sunbeds. Rooms need a little attention. Food could be better. It was a quiet and friendly hotel. Staff are really pleasant, Bar really nice good choice of...
>> Read full review

, Bagshot, Surrey
3/18/2017
TripAdvisor Ratings 5
Couples March 2017

Great Holiday and fabulous location

We have just returned form a glorious weeks stay at this Hotel. We stayed in the Adults only section which is only about 10% of the whole Hotel complex but managed to avoid children for the entire...
>> Read full review

, kent
3/13/2017
TripAdvisor Ratings 5
Friends getaway March 2017

Furteventura

Very good hotel Very good service Very good choice of food Great bars Good cabaret shows The location is in the south though it's 40 mins travel , but worth if you looking for a quiet place Lots...
>> Read full review

, bristol
3/13/2017
TripAdvisor Ratings 5
Couples March 2017

Relaxing stay

Just got back from a week away really enjoyed it pay the extra for premium its so worth it the new terrace us lovely only problem the bae wasnt open while we were there. Staff in the green bar are...
>> Read full review

, Peterborough, United Kingdom
3/6/2017
TripAdvisor Ratings 4
Couples February 2017

Peaceful relaxing hotel

We stayed in the adult only section of this large hotel 'The Royal Level' you really wouldn't know it is part of such a big complex. The check in was quick with a glass of cava on arrival. Our room...
>> Read full review

, Cumbria, United Kingdom
3/6/2017
TripAdvisor Ratings 5
Couples February 2017

Loved this place

We weren't sure what to expect, but the adult section of this hotel is lovely. We stayed on the ground floor, and had a good size room with a large outdoor sitting area. 2 lovely pools and a large...
>> Read full review

, Derby, United Kingdom
3/3/2017
TripAdvisor Ratings 4
Couples February 2017

Adult Only Holiday

On occasion the food on the hot plate at meals was served cold especially the soup. This was mentioned to the chefs by other residents on a couple of occasions and was rectified on the day. But a...
>> Read full review

, ENGLAND
3/2/2017
TripAdvisor Ratings 5
Couples February 2017

Excellent Hotel

There appeared to be some mixed reviews prior to us travelling, therefore I wasn't sure what to expect. I didn't need to be worried, the standards and the service at the hotel were excellent. Whilst...
>> Read full review

,
2/27/2017
TripAdvisor Ratings 5
Couples February 2017

A surprisingly luxurious hotel, minutes from the beach.

My partner and I only had a few days in Occidental Jandia Royal Level but it was worth every penny. From the moment we arrived we were welcomed with champagne by Marianna who explained everything...
>> Read full review

, North Vancouver, Canada
2/25/2017
TripAdvisor Ratings 5
Couples September 2016

Outsranding

This was our second visit to the resort in the Club Premium level. This time in one of the Master Suites they are great. All of the staff are wonderful and will take care of all of needs during your...
>> Read full review

, Chester-le-Street, United Kingdom
2/22/2017
TripAdvisor Ratings 5
Couples February 2017

Very Enjoyable Holiday

Stayed for 7 nights from 11 February. From our arrival at the hotel until our departure, we received a high level of service delivery. Had a problem with the safety deposit box on arrival which was...
>> Read full review

, Dublin
2/19/2017
TripAdvisor Ratings 2
Couples February 2017

Do Not Pay before checking your room.

We had booked 6 nights in this “Adults Only” hotel on a half board basis. Firstly this is NOT an Adults Only hotel it is a family hotel with an Adults Only Section. When we arrived there were...
>> Read full review

, cannock
2/19/2017
TripAdvisor Ratings 5
Couples January 2017

Double Celebration!

My wife and I chose this hotel after careful consideration as it was to be a double celebration - a Birthday and our Anniversary. We were not disappointed!! Upon arrival we were warmly greeted by...
>> Read full review

, Kalundborg, Denmark
2/19/2017
TripAdvisor Ratings 5
Couples January 2017

A excellent stay at Occidental Jandia Royal Level - Adults only

We had a very nice stay at the hotel in the adult area. The all inclusive was very good. The service from restaurants and bars were very good. The cleaning of room was perfect. Service at pools was...
>> Read full review

, Paisley, United Kingdom
2/17/2017
TripAdvisor Ratings 5
Couples February 2017

Might be the best holiday we've had so far.

If you want to relax and be pampered by helpful staff in a very comfortable environment with excellent bar and restaurant facilities then this would be a good choice of holiday. It was more expensive...
>> Read full review

, Langford, United Kingdom
2/16/2017
TripAdvisor Ratings 5
Couples February 2017

6 day winter break

My wife and I opted for the all inclusive package and stayed in a suited room with exceptional sea views. To watch the sunrise at the beginning of each day was a treat. We found the mini bars to be...
>> Read full review

,
2/15/2017
TripAdvisor Ratings 4
Couples February 2017

Worrying changes

Usual excellent rooms, views, breakfast and lunch food. Staff lovely, helpful, friendly. Don't let the following put you off completely, this is still a great hotel. During our stay changes were...
>> Read full review

, Newton Stewart, United Kingdom
2/13/2017
TripAdvisor Ratings 4
Couples January 2017

Quality hotel

Very good buffet restaurant food. Bar, restaurant and massage staff were excellent. Pity about restricted menu in other restaurant and allowing short trousers in buffet restaurant in the...
>> Read full review

, Norwich
2/13/2017
TripAdvisor Ratings 5
Couples January 2017

Outstanding

My wife and I, with three other couples, have just returned from a 'winter warmer' week at the recently re-named Occidental Jandia Royal Level - Adults Only ( it was Club Premium when we arrived) and...
>> Read full review

, Hemel Hempstead
2/12/2017
TripAdvisor Ratings 5
Couples February 2017

Club Premium - Superb!

Just returned from a week's holiday to celebrate our Wedding Anniversary. We stayed in a deluxe suite which had sunbeds on our terrace and a jacuzzi bath. Bed was huge and very comfortable...
>> Read full review

, Bedfordshire, United Kingdom
2/9/2017
TripAdvisor Ratings 5
Couples February 2017

6 day winter break

My wife and I opted for the all inclusive package and stayed in a suited room and exceptional sea views. To watch the sunrise at the beginning of each day was a treat. We found the bars to be well...
>> Read full review

, Manchester, England, United Kingdom
2/9/2017
TripAdvisor Ratings 4
Couples February 2017

3 weeks stay in Morro Jable

Hotel good in adult only premium section staff very pleasant and hard working. A changeover of ownership whilst we were here went mainly unnoticed apart from decorating being done in main body of...
>> Read full review

, Preston, United Kingdom
2/6/2017
TripAdvisor Ratings 5
Friends getaway February 2017

Ignore the bad reviews!!

Prior to visiting the hotel I was concerned about the number of negative reviews posted! However ..... having just returned from our 10 day stay I can honestly say we had a fantastic time. The Royal...
>> Read full review

, Stockton-on-Tees, United Kingdom
2/5/2017
TripAdvisor Ratings 3
Couples January 2017

Food lets it down

My partner and I have just returned from two weeks stay January/Feburary which we did the same last year, different name same comfy beds, same premium drinks included and friendly staff but that’s...
>> Read full review

, Durham, United Kingdom
2/3/2017
TripAdvisor Ratings 5
Couples January 2017

Excellent Stay

My partner and I stayed here for the last week in Jan 2017 for her 40th birthday, and would happily recommend this hotel. The food in Club Atlantico is top notch, with plenty of options (although...
>> Read full review

, Stoke on Trent
1/27/2017
TripAdvisor Ratings 3
Couples January 2017

Inconsistent

The Royal Level is part of the bigger Barcelo Jandia Playa hotel, not a separate building as we thought. Several of the doors between the two areas were open which enabled free access for guests in...
>> Read full review

, Buckie, United Kingdom
1/23/2017
TripAdvisor Ratings 5
Couples January 2017

Wonderfully relaxing holiday

Brilliant experience from start to finish. Well worth paying a bit more for the premium option. Staff are very friendly and welcoming. The food in the buffet restaurant was beautifully presented...
>> Read full review

, East Sussex, United Kingdom
1/23/2017
TripAdvisor Ratings 2
Family January 2017

Hotel changed not for the better

We previously visited this Hotel Aug 15 and loved it so much we thought we would return. Very disappointed with the A La Carte Restaurant. One member of staff described it more like a themed...
>> Read full review

, Stockton on the Forest, United Kingdom
1/16/2017
TripAdvisor Ratings 5
Couples January 2017

An amazing holiday in an amazing hotel

Just spent a week at this amazing hotel. We booked the club premium and it was definitely worth the money. The food was amazing and varied every night. We couldn't fault it. The service was very good...
>> Read full review

, Leicester, United Kingdom
1/16/2017
TripAdvisor Ratings 5
Couples January 2017

A great week away

This is the third time we have holiday at this hotel and it just gets better each time looking forward to the next one breakfast luncheon dinner great in the buffet just one small comment the...
>> Read full review

, Soma Bay In Hurghada Egypt
1/12/2017
TripAdvisor Ratings 5
Couples December 2016

Xmas treat

We spent 2 weeks for Xmas and New Year in club premium. We enjoyed the exquisite food with such a variety. The staff were top class. The spa was wonderful with its jacuzzi . The sessions have to be...
>> Read full review

, Preston, United Kingdom
1/10/2017
TripAdvisor Ratings 1
Couples December 2016

NOT a premium service or hotel. Avoid at all costs

Given earlier reviews on Trip Advisor from people who seemed to be return guests from last year we thought this looked just what we wanted. We sought Adults Only, All Inclusive with A La Carte...
>> Read full review

, London, United Kingdom
1/10/2017
TripAdvisor Ratings 3
Couples December 2016

Fair stay

Hotel is very nice. Had a wonderful holiday. The adults only section is attached to the normal hotel but you need your room keycard to access the Adults only section. The poolside is large, has a...
>> Read full review

, Sweden
1/10/2017
TripAdvisor Ratings 5
Family January 2017

Very nice stay

The Occidental Jandia Royal Level is a premium/royal level adults-only part of a family hotel called Occidental Jandia Playa. This is important to keep in mind, as it means that there are quite a few...
>> Read full review

, London, United Kingdom
1/5/2017
TripAdvisor Ratings 1
Couples December 2016

Booked through TripAdvisor not as booked

Booked this hotel through tripadvisor but when we got there they said it was for the main hotel not the premier section so I had to pay an additional €400 for a 4 night stay would not have booked...
>> Read full review

, Community of Madrid, Spain
1/5/2017
TripAdvisor Ratings 2
Couples December 2016

What a desappointment!

This is the second time we have stayed at this hotel after a fabulous stay in June 2015, so we decided to come back in December 2016, especially for the "a la carte restaurant" in the evening which...
>> Read full review

,
1/4/2017
TripAdvisor Ratings 4
Solo travel December 2016

Nearly There.

I stayed here over the Christmas period. My room was 044 on the ground floor over looking the pool. Loved the position. The room was cleaned daily to a high standard, little niggle was the shower cap...
>> Read full review

, Isle of Man, United Kingdom
1/2/2017
TripAdvisor Ratings 5
Couples December 2016

A Touch of Paradise

We stayed in room 141 on the first floor, which was looking over the pool and it provided a lovely view of the sunrise. I would mention for future guests guidance that the room next door, 140, did...
>> Read full review

,
1/1/2017
TripAdvisor Ratings 5
Couples January 2017

WOW!!!!

We are here at the moment, day 4 of a 7 day stay. Excellent sums it up. Staff, food, cleanliness all exceptional. New Year Eve was great fun, fab Gala dinner and drinks in the green bar afterwards...
>> Read full review

, Derbyshire, United Kingdom
12/29/2016
TripAdvisor Ratings 5
Friends getaway December 2016

Excellent Hotel and Staff

The Club Premium was an experience not to be missed. Worth paying the extra. The room and facilities in the room were excellent. The staff were very efficient, friendly nothing was to much...
>> Read full review

, Preston, United Kingdom
12/28/2016
TripAdvisor Ratings 4
Couples December 2016

Great facilities average food

Make no mistake the Club Premium is worth paying for if you want a peaceful relaxing holiday with luxury sunbeds, private pool and jacuzzi and no rush for sunbeds as plenty for all. Staff are...
>> Read full review

, Derby, United Kingdom
12/23/2016
TripAdvisor Ratings 2
Couples December 2016

Disappointed customer

This was our second visit. The quality of the food and drink was good and most of the staff were lovely and obviously work very hard. But our major disappointment was that the a la carte restaurant...
>> Read full review

, Norfolk, United Kingdom
12/23/2016
TripAdvisor Ratings 5
Couples December 2016

Excellent hotel, food not so.

Our second stay at the hotel and everything was as brilliant as our first stay in 2014 apart from the food in the premium section, very repetitive, warm at best,mostly cold. A couple of time's we ate...
>> Read full review

, Wellingborough, United Kingdom
12/22/2016
TripAdvisor Ratings 1
Couples December 2016

Thoroughly disappointed

Currently still at this hotel but was so disappointed I thought I would leave a review whilst we are here! After having stayed here in June and having a fantastic time we booked again. Big mistake...
>> Read full review

, Lyon
12/20/2016
TripAdvisor Ratings 4
Couples December 2016

Very nice stay in this hotel

This hotel is very good: nice room with sea view, pools are very clean but not warn in the winter. Restaurant is very good, not very various food but good quality. Service is very good and helpful...
>> Read full review

, Cardiff, United Kingdom
12/18/2016
TripAdvisor Ratings 3
Couples December 2016

New name Less Facilaities two of the resturants not open

This was our third visit, still a beautiful location, most of the staff were great. But the big let down was that the A la Carte restaurant El Rincon de Jandai was closed for the whole week. and when...
>> Read full review

, Leeds West yorkshire
12/14/2016
TripAdvisor Ratings 4
Couples December 2016

Was 10 out of 10 now its an 8

Having stayed here two years ago and had a brilliant time, we broke our own golden rule of not returning to the same hotel as a repeat treat. Most of the facilities remained the same and were as good...
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, Bridport, United Kingdom
12/6/2016
TripAdvisor Ratings 4
Couples November 2016

An excellent relaxing stay

We stayed in the Premium section of the Barcelo Jandia Playa in November - we stay here most years. The management have made a number of improvements over previous stays, but they have expanded the...
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, Leicester, United Kingdom
12/5/2016
TripAdvisor Ratings 5
Couples September 2016

First all inclusive experience

Amazing! We stayed all inclusive in September in the adults part of the hotel and had a great time. The adults' pools are lovely and clean and deep enough to swim in. There are several double bed sun...
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, Warwickshire, United Kingdom
12/5/2016
TripAdvisor Ratings 4
Couples November 2016

Review of Pete & Dud's stay

Dud - did you enjoy your stay Pete? Pete - yes apart from the fact that every bloody day, they played the Pipes of Pan in the Buffet bar. Dud - every day Pete? Pete - yes Dud, every bloody day; Pipes...
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, Malmo, Sweden
12/1/2016
TripAdvisor Ratings 5
Couples November 2016

4th visit

As always, excellent service, good restaurants, heated pools, no children. We have been here four times and it will most certainly become a fifth one. There were many new faces among the staff, but...
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, Coventry, United Kingdom
11/25/2016
TripAdvisor Ratings 4
Family November 2016

Very Relaxing Holiday

Rate the experience very highly with good facilities. Staff are helpful &;courteous.Only areas that were a let down was poor evening entertainment, very limited choice for vegetarians. Also, evening...
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, Dewsbury, United Kingdom
11/23/2016
TripAdvisor Ratings 4
Couples November 2016

Second time at Hotel, changes not necessarilly for the good

Overall we had a great time once again at Jandia Club Premium as a group (we went as two couples) though we generally do no matter what, but a few things have changed from our stay last year. We...
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, Cardiff
11/21/2016
TripAdvisor Ratings 3
Family November 2016

Disappointing second visit

Long wait for check in, only one person serving customers, when you know flights are arriving why not have a second person checking in customers. We visited 19th to 26th Dec 2015 and had 1 room...
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, Nuneaton
11/18/2016
TripAdvisor Ratings 4
Couples November 2016

Relaxed break in the sun

Just returned from a week at the Bacelo our first trip to the Canaries. We were celebrating our pearl anniversary,that`s 30 years in old money. We were looking for a relaxed break just sitting by a...
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, Norwich, United Kingdom
11/15/2016
TripAdvisor Ratings 5
Couples November 2016

Lovely winter break

Great hotel, fantastic facilities (although pool a bit chilly). Avoid multi drop transfer if possible as took well over 2hrs and double check anything booked online as a little lacking in...
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,
11/15/2016
TripAdvisor Ratings 4
Family November 2016

Gorgeous hotel but food niggle!

Just returned from a family holiday (6 adults) we stayed in the Premium part of the resort and it was beautiful! Amazingly kept, and pool area's were prestine with the fantastic beds and outdoor...
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, Bellshill, United Kingdom
11/15/2016
TripAdvisor Ratings 5
Couples November 2016