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Situado en la una posición magnifica frente al mar en el Puerto de Santiago en la costa oeste de Tenerife, este moderno hotel presume de unas vistas espectaculares sobre los acantilados de Los Gigantes, el Océano Atlántico y la isla de La Gomera. A pocos pasos del establecimiento los huéspedes podrán encontrar restaurantes y bares. El Aeropuerto de Tenerife Sur queda a 45 kilómetros de distancia del hotel. Las habitaciones han sido decoradas con estilo y la mayoría de ellas ofrece unas vistas espectaculares sobre el mar y los acantilados. El hotel tiene 3 piscinas, 2 de ellas climatizadas en invierno y una piscina infantil, un mini club, gimnasio y varias instalaciones deportivas. Los visitantes pueden mimarse con los tratamientos del excelente spa y sus piscinas de hidromasaje, baños turcos y sauna o beber un coctel mientras disfrutan de un ambiente excepcional. Es una elección perfecta para todos los que quieren pasar unas maravillosas vacaciones junto al mar.
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At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com
Cleanliness Location Rooms Service
Sleep Quality Value
Perfect place for couples and young families.
100% covid secure much better than uk. Masks worn all time except eating, drinking, on sun loungers and pool.
Staff amazing
Reception and cleaning...
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It is our honeymoon and we’ve found a filth room. The internet does not work. Management takes no responsability for the issues found.
Promised to clean (even tho should be clean in the first place...
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Great weekend. Wonderful atmosphere. COVID-19 compliant. Food average but did the best under the current circumstances. I wouldn't of enjoyed eating at the hotel for much longer as food was very...
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Highly recommended! The view from the room was fantastic, The food (incl. in room charge) for Lunch and breakfast buffet was really good. Would recommend to rent a car as the hotel is south of...
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Really good stay at Barceló Santiago. The room was comfortable,
with friendly staff and good facilities. At breakfast time, the room was crowded and social distance could not be respected. Good...
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Good views, and food, but reception personnel doesn't help or give any useful info, moreover they seemed very annoyed by our questions. Everything needs to be prepaid, otherwise you have to pay cash...
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Me and my partner booked a two week holiday here we arrived on the 24/07/2020 what a magnificent place the hotel had thought of everything sanitizers everywhere even in the lifts.
Restaurant was...
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The Good:
The view - Views of the ocean, the los Gigantes cliffs and other islands in the distance are incredible. Make sure you pay the little bit extra for a sea view room. Worth knowing if you’re...
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This is a very beautiful hotel, great facilities and staff, and working hard to make one feels safe in this unprecedented circumstances. But the sleeping experience, and absolute must for a hotel was...
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We are very disappointed. We booked a Deluxe Room with Sea View and hydromasaage tube. We did it through booking.com, but we paid directly in hotel by credit card. After making this payment we have...
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This hotel is a wonderful place to stay for a relaxing break with captivating views & a team of friendly staff who all go that extra mile to make you feel safe & able to relax & enjoy your holiday...
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We booked our break back in January and naturally had some reservations about travelling. Today is our second day here and thought useful to write the review I’d have like to have seen before...
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I had a wonderful birthday celebration week at Barcelo Santiago hotel. At first I was hesitant to be in a quieter part of Tenerife, but I am glad I have chosen this resort. Nothing can beat those...
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We booked this on the Friday afternoon and travelled Sunday morning. The views from our room were fantastic, we were at the side so we had a sea view but could also see the marina and the...
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My fiance and I came here for a week. We booked a luxury double with hot tub and went all inclusive. However our room actually looked over the town (with a big "Women" sign for a strip club) which...
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Decided to come here at the last minute having worked non stop though the lockdown. Really impressed about the way in which they have worked with the measures for Covid-19. Not at all disruptive...
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This is a beautiful, clean, spacious, well-landscaped hotel with incredible views. The staff are helpful and there is a lot going on. The pool area is perfect for relaxing and the dining experience...
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The hotel is located in the beautiful island of Tenerife in Puerto de Santiago. While staying there, you can enjoy the breathtaking view over the Atlantic ocean and the rocks named Acantilados de Los...
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We had another wonderful relaxing holiday here just before COVID-19 lockdown started
As always great food, facilities, location and rooms
In particular the staff were fabulous and friendly as ever...
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We visited this hotel early February.
The hotel looks nice but not the area it is in.
Buildings rammed everywhere, cars parked in every single space (and that was feb).
O and straight across the road...
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An amazing place with amazing view! Delicious food, high quality, even for vegan and vegetarian. Very comfortable rooms. Beautiful surroundings. That was our 3rd time here and this is one of the best...
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Arrived 10th March and into lockdown on 15th March. I cannot praise the staff enough. It was a horrible situation but without exception the staff made our stay as comfortable and enjoyable as...
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Final day in lock down. Not the best way to review. It’s been an interesting stay if nothing else. This shouldn’t retract from the quality and service of this hotel.
It is immaculately clean staff...
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It is a nice hotel where you have everything you need. Nevertheless, the pool area is not really suitable for swimming, if you want to go to bed at 10 pm you need to listen to the evening program...
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Our holiday started well . Welcome drink on arrival , quick check in and help with suitcases to room . I had emailed the hotel to ask for a room with the afternoon sun and that’s what we got with a...
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We are currently staying in the barcello santiago and are having a great time.Great views and location is excellent .Staff are all very friendly and helpful,if you are thinking of planning a visit...
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Been to this hotel about nine times over the years lovely food great people can always find a sunbed very chilled but quite a few restaurants and shops have closed out side but if you want to relax...
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I have stayed at this hotel five times and in most part enjoyed it, as the whole place is clean, nicely positioned and manned by very helpful smiley staff. We always book the standard rooms and this...
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A special trip away for my partners 60th birthday. Had sparkling wine, chocolates and flowers in the room. Had a lovely break in this hotel, staff friendly, the bar area and pool area lovely, the big...
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Lovely hotel - the best Barcelo we have stayed in so far. We had a sea view with hot tub room which was stunning. Very comfortable (huge) bed and sofa. Lovely bathroom and facilities. Very quiet...
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Have just returned after spending a week at the hotel with a friend. Chose the hotel because I'd stayed in a Barcelo hotel in Lanzarote last autumn. The room was spotlesly clean with a magnificent...
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The hotel is beautiful with nice staf . Wifi was horrible. I literally didn't have wifi in my room. Bed sheets were not changed , limited towels, no washcloths provided, no iron. This hotel does not...
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Second time at the hotel and still excellent service and amenties. Lovely helpful staff with nothing too much trouble. I look forward to my next stay and would recommend this hotel to anyone wanting...
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Second stay at the Barcelo, first following the refurb. Location is still the main attraction. Easy to walk along the coast to LG or the other way to Puerto de Santiago, La Arena and even Alcala...
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Just returned from a weeks stay. Check in and out was efficient. Room was clean, comfortable beds and pillows. Complimentary toiletries, water, tea coffee etc. Safe was chargeable at 3euro daily, a...
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We first went to this hotel approx 20 years ago, (half board) and it has changed. The location is still stunning, and the panoramic views of Los Gigantes are outstanding. Now that the hotel is all...
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This is the first hotel ever that as made us happy in every department from the staff to the food and the room an all round pleasurable experience that we’ll never forget we shall be returning and we...
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Lovely stay at the Barcelo Santiago Hotel. All staff were very helpful and friendly . There are three pools, one heated and one jacuzzi. The area is very clean with more than enough sunbeds for...
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We stayed at eh Barcelo in October and had a wonder time, was a little apprehensive after seeing some negative reviews but decided not to carry on reading!! Glad I did as we thought the staff hotel...
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We are a family of five with children aged 14,12 & 11 and have just returned from a wonderful all inclusive Feb half term stay. The hotel is very modern and spotlessly clean. The staff are happy...
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Spent 2 weeks here 2//2/2020-16/2/2020 on half board , hotel is beautiful , spectacular setting , buffet breakfast was good , unfortunately we found evening buffet food to be lukewarm, we switched...
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excellent facilities staff very helpful & understanding. The food was varied & good quality. The room overlooked the sea & was very large with 2 large beds, settee & plenty of storage space. the...
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Been using the hotel for several years. The position of the hotel is excellent in terms of views. The roof top pool means you get the sun very early in "winter" unlike other hotels in the area where...
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First time in the Canaries and first time in Tenerife for us. Booked this hotel through Tui as it looked pretty good on photos. Didn't disappoint either - spectacular location with almost 270 degree...
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Perfect hotel with modern, comfortabel and cleanees rooms. Our room was with jacuzzi, so we had really lovely and romantic evenings with amazing view. Food was very delicious, big choice and every...
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We are having a simply wonderful holiday in this fantastic hotel!
Actual hotel has a great layout/ design,feels very spacious & communal facilities are spotlessly clean & well thought out with...
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The staff at this hotel are very dedicated to their jobs, from the cleaners, bar and restaurant staff,clerical and all back room people . I was spoilt by Adriana Gonzalez and his staff with many...
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Stayed February on arriving checked into room wasn't happy with location went down to reception and requested a room on higher floor, the girl behind reception offered another room which was perfect...
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We stayed here from 3rd to 10th February.
Weather was fantastic! Very warm every day. Our room was 358 which was facing Los Gigantis and a lovely sea view.Only thing it did not have much sun on the...
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We have just returned from a ten day stay at the Barcelo Santiago Hotel and had an absolutely wonderful holiday. The facilities at the hotel were amazing, especially the swimming pools, and we...
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Travelled with Tui and should automatically have a sea view room. We and several others were given a land facing room with noise from neighbouring bars for two nights. Totally unacceptable and only...
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We stayed at Barcelo Santiago hotel for one night great location sea side views, exclusive style hotel very white and clean fantastic service and welcoming atmosphere great entertainment in the...
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We have stayed here before and always said we would return, the views are just stunning, rooms are clean with lovely big beds.
Myself and hubby took my elderly mum who has dementia and the staff...
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Nice rooms ,very nice views .The staff very politely .Food could be little better and warmed . Situation this hotel is very good . Been here 14 th times so I really like this hotel .We will come...
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Had a great 10days, staff, food ,views were all exceptional. Poolside bar was a great place just to chill out for the day. Special mention to the animation team.....great effort guys and girls...
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Really great hotel, location and staff. Stayed here a few years ago but has now been totally renovated to a very high standard. Buffet restaurant food excellent with a wide variety on offer. We will...
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Although I would love to recommend this hotel I think there needs to be a complete overhaul of the Barcelo booking system as there were numerous problems with room allocation whereby people were sent...
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After reading some of the reports about the Barcelo Santiago myself and my Husband were very pleased and thought we were in the wrong hotel. The staff were very friendly and helpful the food was...
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Great holiday, a great location, & the food was excellent. The rooms are fresh very clean & tidy. Wi-Fi issues were annoying & simple as it may be, the difficulty in getting a coffee with breakfast...
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I payed for a superior deluxe 25 m2 room and got one of 16 m2 for a stay of 8 nights. I was without elecricity in the room for some time every day during my entire stay because of frequent...
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Excellent hotel with lovely views and superb sunsets. Staff were helpful and friendly. Entertainment team were fantastic putting in a lot of effort throughout the day. Room was spotless, plenty of...
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Excellent service, beautiful room with balcony and sea view , comfortable bed, very good shower,
Stunning location , top class food , all staff friendly and helpful. We loved the big balcony and...
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We have recently returned from another great holiday at this lovely hotel. The staff were excellent as usual and the food was plentiful and a good standard (the bacon was back to it's best). Looking...
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It was wonderful to be back here with the upgrading of the bedrooms and indeed the warm climate with the welcome atlantic breeze.. The staff members in all areas were most helpful in a gracious and...
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My first visit to this Barcelo hotel. It’s very attractive when you walk in. I understand that the reception area has had a makeover. Free glass of cava on arrival - rather unceremoniously dumped in...
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Another great holiday at this hotel our 10th visit.Many improvements since last year.Reception area and restaurant looking very clean and spacius.Big improvement to outside eating area.Breakfast as...
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This is a delightful hotel. Having dropped guests off over the years of travelling to Los Gigantes, I was intrigued to see if it lived up to expectations. Yes. Beautiful room, lovely aspect, sea view...
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Our third visit to this lovely hotel and first after refurbishments. It was great before but now even better. The outdoor area is now extremely spacious which was our favourite place to eat for all...
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Area not suitable for us as we like flat walking and either way is very steep hills,no complaints with bedrooms they are very comfortable but would avoid the uneven numbered rooms as at this time of...
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The Barcelo Santiago is well designed with the facilities in lots of different areas giving a very spacious feel. Being near a local bus stop (although it is an uphill walk) was a great asset, we...
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3rd visit here and first since refurb.Food in restaurant has gone down since refurb. Asked for a sea view room on booking and was not informed that our room was looking out on the street. Very noisy...
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Really great spot, forget the negative comments about noise from footpath being renovated, really not that bad and we where directly above it, photo attached. Also the food was fantastic, well done...
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The best hotel with the best view. Wonderful beds in which you sleep like a baby.
The staff is absolutly perfect. Always friendly, effective and service-minded with focus on getting you the best...
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Stayed here with my mum for 5 nights. We were lucky enough to get an upgrade to a room with a jacuzzi on the balcony over looking the sea. It was absolutely idyllic. Staff incredibly helpful, place...
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We stayed over the New Year period in 2 rooms with hot tubs, a Junior Suite and twin room. Both were very clean and spacious and the views were excellent (rooms 708/709) The food was good but...
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This was our 15th consecutive stay. As always we had a wonderful relaxing holiday. For the second time in the 15 years we have being using this hotel it has undergone a massive refurb which is now...
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A lovely hotel,very clean, rooms lovely cleaned every day. Food was very nice and lots of choice. Staff very helpful and pleasant. The area around the hotel was very hilly so I would not...
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problems in the room (no cold water, no AC, clogged drain) : handled by the staff but it is not something you want to deal with while on vacation
breakfast and dinner buffet ok: a lot of choice but...
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A great hotel, super helpful staff and a great location. We booked direct with the hotel. Everything was great. We did yoga most mornings overlooking Los Gigantes, went on numerous trips, walking...
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The street side is subject to extremely loud live music from the route66 bar opposite the hotel, even despite police inteventon, you wil still have the noise well beyond 0100. So no restfull nights...
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We stayed as a family of 3 in 2 rooms on the 5th floor. with views out at La Gomera.
The hotel is massive when you get inside and see all the levels, that said it being a cold Christmas at home and...
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This is a good hotel but avoid the buffet. The lack of management makes the food susceptible to an unhygienic environment that rendered all of my party Ill. Feeding time at the zoo best describes it...
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arrived at the Barcelo Santiago on the 20th of December for an eight night Christmas break with our Son and his girlfriend we all paid a considerable amount of hard earned cash for this holiday we...
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We stayed here from the 29 December for one week. The location is fantastic, the place is spotless and the staff are very welcoming, which we havent encountered everywhere we travel due to the poor...
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Stay was ruined by poor noisy room. We're told by reception that no other room was available. General facilities at the hotel are fine. They are just a little to distant with residents. Pool and...
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I have only given 4 stars due to the lack of cleanliness of the hotel. Read on ...!
We travelled as a family of 2 adults and 2 teens in October 2019 half term. The weather was hot and sunny all...
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Modern styled and regularly refurbished this hotel satisfies guests since decades. A lot of the guests are ones returning to the hotel each year, some of them for multiple times. Currently a few...
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Fabulous ...
Our 4th Year at New Year 1999-2020...
We have been for the Last 4 Years & every year gets Better..
The Hotel has been upgraded & has A Lovely
Outside Dining Area outside the Main...
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We stayed for 2 weeks over Christmas. After the second night both of us became in the middle of the night. Next morning at breakfast we left abruptly due to sickness. We are convinced it was the...
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We stayed here for 5 nights over Christmas. We loved the setting of the hotel; fantastic views over Los Gigantes.
The hotel grounds are spread out and so we didn't have any issues getting sunbeds...
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Have stayed here before and always enjoyed it. Recent upgrade has greatly improved rooms,restaurant and reception area. Looking forward to our next visit. Many thanks to ALL the staff for making it a...
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Fabulous hotel - great service!
Rooms are lovely. Bars and great especially pool bar during the day. Reception bar in the evening has excellent service. Food could be improved but can’t complain...
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Overall, the hotel is higher end with facilities and location for a restful break. The views of both La Gomera and Los Gigantes are excellent. The room was clean and comfortable.
The breakfast...
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The check in was quick and easy, glass of cava on arrival, which was a nice touch,
The hotel is very modern, nice reception and bar area. Staff friendly and helpful. The entertainment team work very...
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We stayed here from 9th Dec. On first impressions the hotel looks lovely, it was still undergoing refurbishment which we had been made aware of. We had a room on the second floor which as ground...
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Beautiful views from the rooms - ask for a sea view on a high floor - worth it for the sunset. The reception staff are excellent, friendly and helpful but this is not consistent throughout the...
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A friend had booked this hotel paid in full was unable to go due to illness,tried to change name on booking to my daughter wouldn't allow it so unhelpful. Just greedy would be very careful booking...
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Stayed here at beginning of December. We couldn’t hear in the reception because of the building noise. Luckily that was finished in a couple of days. Nobody explained how the hotel worked, even the...
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Best vacation ever. Rooms are very clean. Sunsets from the balcony stunning. Food very delicious. Staff at the restaurant very kind and helpfull. Pool area very nice. Amazing hotel. We will...
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7th visit and we go because of the views and relaxation. We persevered to see if the quality if the meat would improve each night at dinner but unfortunately not. Breakfast and lunch no issues, but...
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Upon arrival I was impressed with the Barcelo Santiago. Lovely, clean hotel with a big reception area where we were greeted with a glass of bubbly, But the holiday seemed to go down hill from...
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We have never been so well looked after great service and wonderful staff plenty of sun beds around pool areas including the sun terraces would be returning to this hotel and will definitely use...
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Once again, Sweetheart and I returned to the Barcelo Santiago. Our room was immaculate and enjoyed a sea view second to none. Sun downers at the pool bar only eclipsed by a drink on our balcony...
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Just returned from a weeks stay at the Barcelo Santiago we have been a few times before on arrival at the hotel we booked in quite easy and given our room which was prefect clean and well positioned...
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We've just had a wonderful week in this gorgeous hotel. It's our second time here and we certainly were not disappointed. The dining room has been refurbished and looks fab. Outside area wonderful...
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Love this hotel, work was being done to upgrade which was ok, New path was being built which could be a bit off putting but when finished will be such a bonus. After our 12th year we will be back...
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Our second November trip to Barcelo Santiago and happy to say our stay was very enjoyable.Our room was modern bright and clean and kept that way by excellent housekeeping staff. Restaurant food is...
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A room with pool View is better if you want to see sunset from your balcony and would like to sit in sunshine in the afternoon. A sea View room balcony is in the shadow all the day. During winter...
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We've just come back from Tenerife stayed at the Barcelo Santiago, the staff were always helpful and accommodating, the hotel rooms were first class, very clean and plenty of room with balconies. The...
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We visited this excellent hotel for about the eighteenth time for our annual November holiday and despite some building work in the reception area, we were not disappointed. We were made to feel...
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I had booked the deluxe ocean view room with outdoor hot tub. I was unfamiliar with Barcelo Santiago but wanted to give it a try based off reviews.
Unfortunately, upon check-in at 10PM, our room...
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Everything was perfect hotel, staff and views are breathtaking
The food was very good with plenty of choice
Location is great lots of shops, bar and restaurants
Would highly recommend and will...
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Location/setting= 5 Stars
Staff= 3 stars
Food/Buffet=3 stars
Bathroom=1 stars
Went for 5 nights as a party of 3. Have to be honest don't normally do AI holidays (so not use to the set up) but...
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Reception - Current renovations going on that we knew nothing about. Very noisy and found it hard to speak to and hear reception staff. Lack of toilets.
Room - 1st room allocated 311 currently has...
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When cleaning the terrace the cleaning staff did not close rhe terrace door. Ifound it open when coming back.
Breakfast: long queues for coffee, you find an empty table when you leave your table for...
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We stayed for 2 weeks in November. Great location, with beautiful views. Very clean hotel. Pools had varied temperatures which was good. Lots of sitting areas around the grounds. Friendly staff...
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So when you arrive like people have said you go to a make shift reception and first impression are not good, you are rushed to sign loads of paperwork and then pointed to where the signs are to your...
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Superb location hotel with ample exterior lounging space, let down by insufficient catering staff.
Bacon and beans and scrambled eggs were like warm at breakfast, queuing for coffee machines and...
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We stayed at this hotel for 6 nights in order to celebrate a 60th birthday. From arrival to departure we were very happy with everything. Although there was some building work going on it did not...
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We like this hotel, it suits us, we love the spectacular views of the Gigantes ( 2000ft high cliffs ). The staff are generally very good, some of the cleaning staff leave a lot to be desired...
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We holiday many times a year to hotels, cruises and air b&b. We usualy come to the Barcelo Santiago atleast every 18 months and have also brought our family which shows how much we enjoy our holiday...
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Had a perfect view from the hot tub on the balcony, it was on an upper floor above the reception area overlooking the bay; these are the best rooms in my opinion. The first room we were allocated was...
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Superb Location and Hospitality; Well designed resort with all amenities to spend time at South Tenerife. You can park your rental car at their secured parking (extra tariff). Hotel staff are very...
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We are repeat visitors to Barcelona Santiago. We love coming here . The location is amazing, the rooms s have recently been refurbished and are very nice. The staff are very attentive and nothing is...
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As expected a fabulous holiday. Very restful. The pool bar is the perfect place to watch the sunset with a drink in hand. I loved the sangria but also the non alcoholic cocktails. I didn’t like the 2...
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My partner and I booked our 1st holiday together about 8months ago. We booked the all inclusive and a room, which we later upgraded to a room with jacuzzi and sea view 3 months before arrival. We...
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Fantastic location right on the sea over looking to rocks and with views of the cliffs at Los Gigantes.
Would definitely return – however there were a few things that could be improved. The main...
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We have just returned from our 3rd visit to this hotel and were privileged to be upgraded to a fantastic room with Jacuzzi on the terrace , loungers in the garden area and views that were lovely...
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This is the third visit to this Hotel it was for my 60th birthday. I was a bit disappointed on my birthday as I got a card pushed under the door but no cake or bottle of wine it is a special birthday...
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We were in room 630 - which was spacious and comfortable. The decoration is modern and clean. Amazing views of the coastline looking towards Los Gigantes and the natural swimming pools filled by the...
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Hotel has greatly improved with continued refurbishment taking place. Staff are extremely friendly and helpful. The food quality overall has improved. The hotel has a great ambience and the view...
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We spent 5 days at this hotel. As this was our first time on Tenerife, we did not have any experience as to where to stay. So we picked this hotel based on other reviews. Hotel staff is very...
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The hotel is located in a quiet part of the island and takes great care of its guests. All staff are extremely helpful and welcoming and service is second to none.
The rooms are well appointed and...
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Visited here again 2nd visit a little shocked at first on arrival to the new reception area very minimal but was greeted with a friendly face glass of bubbly
Room was fabulous and the view was...
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We booked a 1 week all inclusive at £750pp.
The hotel room is nice but there is no wall between the toilet and bedroom which if you are a shy toilet user is not the best design.
Cleanliness of room...
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We really enjoyed our stay and will come back. The staff were good overall, food was great, very good value with the all inclusive. Lovely views which add so much to the setting. The area around the...
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Have just returned from a one week stay at Barceló Santiago.
Arrived around 1pm and were quickly seen to by one of the receptionists, no issues here, room was not ready so told we can store our...
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Barcelo hotel chain maintains high standards as reflected in this very comfortable hotel with amazing views over the sea - most rooms have great views. Great food on half board. Spa (small fee) is...
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Worst hotel we stayed at in the canary islands. « Superior » rooms EXTREMELY noisy due to hotel activities in the pool and bar during the night. Not possible to change rooms or even upgrade (we were...
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Nice hotel but having to wear long trousers in 25 degrees heat will stop me coming back. I'm still here till Friday and only eaten once here in the evening because of it. And we're all inclusive...
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Amazing hotel. Would highly recommend. Staff helpful, food great, facilities great. Problem with shower was fixed within 20 minutes of reporting. Rooms clean and comfortable. We have visited numerous...
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I had seen a few negative reviews of this hotel which I read before we arrived and I honestly cannot understand why anyone would moan (except some people love to moan!) about this lovely...
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Just returned from a week's stay. Puerto de Santiago is a small resort with a supermarket, bars and restaurants in the immediate vicinity. Up the hill there is a Lidl and more souvenir shops. The...
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Despite stunning views of the Los Gigantes cliffs and sunsets over La Gomera the hotel is just too bland to provide an exciting stay.
The rooms are clean, modern and comfortable with excellent...
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Stayed here in June as two couples. The hotel is set in a very quiet area with not much happening , great if you like to sit and relax. The hotel was being refurbished and was a nightmare with...
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Lovely hotel in a lovely setting. Views were amazing.
Food was good. A good choice. Lovely restaurant staff. Outside bar was nice. We found the staff very attentive bearing in mind that they were...
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Excelent hotel for family or couples of all ages nice area to walk not so busy as americas, amazing views from hotel.The staff very helpfull. The hotel has gone a refurbishment which is a great...
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Our family have been visiting this hotel for the best part of 15 years. We’ve always loved the location, the view is to die for, the food is good and the staff have much remained the same friendly...
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Hotel is immaculate and quality place to stay. Surrounding bars are a bit cheap and nasty except one authentic restaurant across the road. Better to walk into Los Gigantes (15 mins) for better...
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This is a lovely hotel that will be even better when they finish the renovations. Its a shame we were not told about this but it did not interfere with the holiday. The rooms are spacious and...
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A warm welcome and slick check in at a temporary desk. Room was excellent, on par with rooms in more expensive hotels. Very comfy bed and great sea view. Went to sleep with the sound of the sea. We...
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Arrived at this hotel via tui not good,first class room sea view, staff at hotel very helpful,tui mentioned sea walk around the hotel not a problem,but work in the hotel was ,no bar or lounge inside...
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As usual, the hotel hadn't moved & offered the best views of any hotel on the island. For those negative reviews, I thumb my nose at those who want to bleed every last ounce of food & drink out of...
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We were informed one week prior to leaving for this holiday that building works had commenced at the back of the hotel on a path. Two days after our arrival the hotel commenced internal renovations...
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Have just returned from a week at this hotel.We booked this based on reviews from a few months ago ,and unfortunately it seems that the hotel has since deteriorated.
On arrival we were met by a...
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This was my first time to Tenerife and i wasn't disappointed. We had a week long stay with the intention of resting and doing a bit of exploring on Mount Teidi. We achieved both in a hotel that looks...
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First visit to a Barcelo hotel not sure if I would visit one again. The work on the costal path being carried out by Tenerife council is beyond the hotels control and caused little disturbance...
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Lovely rooms and couldn’t fault the pools, but seems around the pool area was never cleaned in the week we were there ,and the entertainment was not all that good , the food was ok but repetitive and...
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Arrived at this hotel after 22 drop offs 2 hours later. Have since learned you can fast track your journey with a maximum of 6 drop offs or less. On a positive note it was a bit like an Island tour...
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Fab trip with my girlfriend.. we had a lovely time and as I’ve been there before knew exactly where to go and how things work. Love the 7th floor and room with a view.. half board works best for us...
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I do like this hotel as the views are stunning and it’s why we come back. Our Room 910 was on a corner and had stunning views of the the cliffs, los Gigantes, La Gomera and pool deck.
My...
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Exceeded expectations, views every night were so nice, also lovely to wake up to. Staff were so nice and helpful. Food was great, loved the variety/choice. Pool area was lovely, good amount of sun...
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Couldn't find fault with anything about this hotel. I repeat 'Wonderful'. Even the local area adds to the ambience of the place. Shopping in the area is also convenient and not too far from the hotel.
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This was myself & my husbands 5th time on visiting this hotel and it was for a special occasion our 4th wedding anniversary normally there would be a bottle of bubbly but nothing at all, lots of...
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You cannot fault the hotel or the staff or the food or the drinks. But Google LOS GIGANTES Sickness Bug / Stomach Flu / Norovirus before you go.
It is a pure shame that this is in the area.
We...
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Got back from here early hours of this morning. Hotel is lovely views are great and restaurant bar and housekeeping staff work tirelessly yet it seems the managers are out to make a quick buck. I...
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Barcelo Santiago 2019 review
Yet another great holiday at Hotel Barcelo Santiago but, sadly, with one BIG problem.
THE HOTEL
The hotel has had a real facelift internally with redecoration and the...
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It my first time it terrify so i except for advencher new place a new food ' a new environment that way my exit mat was focus on what can be different ' And it was good hotel fascinating food good...
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Here at the moment and so far have been very unimpressed by the hotel itself.
Most of the TUI pictures are of the pool and room and after arriving you can see why, as there’s not much else to...
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Views are breathtaking, staff is amazing. Friendliness is a landmark sign for this hotel. Food offering is good and varied. There are several pool, for aqua gym, for babies, and also for smaller kids.
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We had a very enjoyable all inclusive holiday made by friendly staff, good food and a clean and modernised hotel.
They say your room will have a sea view and boy do you have a sea view. You are only...
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Our first family holiday, first impressions were not so good reception area a bit underwhelming, long wait for our room to be ready (not pleasant after a 9hr journey with a 10month old baby). No...
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Fantastic week, staff and Animation team amazing, especially Sophie, Selina and Geralda. Wonderful views and beautiful food. Plenty of sun beds, no need to put towels on at stupid o’clock, rooms are...
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Super location with lots of room to sunbathe...even though there was the usual early am sunbed rush!
Not too good if you are a veggi or vegan for food choices.
Rooms super spec .& recently...
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Back from 2 weeks at the barcelo Santiago and this was our 5th visit. Absolutely love this place it’s just so relaxing and chilled. I was always one of those people who couldn’t understand why people...
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We couldn't really have hoped for more. The hotel was just perfect. Spacious, clean rooms, a good selection of food available, 4 different swimming pools (plenty of sun loungers available), kids...
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The hotel was lovely with a great room with a fantastic view overlooking the sea. The staff were very helpful and friendly, but unfortunately the food was nothing special, very disappointing, we...
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Excellent hotel fantastic location. Stayed here many times and will return. Work is being carried out in the vicinity of the hotel by the local authority but did in no way upset the holiday. Looks...
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This was our first visit to this hotel and I couldn't rate it highly enough.
From the minute we checked in the staff were fantastic, Javier met us at reception when we got there, his enthusiasm was...
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We stayed at the hotel for 7 nights looking for nothing but a complete relaxation experience, and we got that.
The room was beautiful, a dulux sea view double. It was clean, modern, had great...
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This was our 4th time here. Our last visit wasn’t great, but we decide to come back since this hotel has one of the better things for vacations: the people that works here. They are always the real...
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Room was amazing, views were amazing, food was good, but slightly repetitive. Choice of all inclusive drinks available ok, however.. some confusion as to what your allowed to eat and drink at pool...
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We stayed here for a week from the 6th to the 13th September which from the minute of turning up we all knew that was going to be way to short.
Upon arrival you are met with the most beautiful...
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My wife and I have just returned from Tenerife, having had a week out there in the sun. Because of the wonderful stay we had at the Barcelo Santiago last year we decided to return again this year...
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We had a family holiday at Barceló Santiago in August this year. Overall this is a pretty good hotel but there were two areas where it could do with a bit of improvement.
Upon arrival we were given...
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Fantastic location with views from the rooms of either La Gomera or Los Gigantes.
The room and bathroom were a good size with a large balcony with a canopy. There is not much space to put clothes and...
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We have just returned from 12 days after an absolutely fantastic stay.
Our room (350) was beautiful. Very clean and kept that way throughout the stay with Incredible views. We did feel overlooked...
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We were here for my son's wedding, it was over and above what we were hoping for. Superb, fantastic setting, staff were so attentive. The views were fabulous, can't praise it enough, and would...
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Poor shows, same food every day (breakfast & dinner), lack of entertainment and services, long queues at reception, poor management. Location and views were great but we had to go somewhere else as...
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Food needs attention, you cant pay cash for drinks you have to pay by card or have a tab at reception. Pool is beautiful rooms are ok. Toilet paper isnt good. The rooms are clean. Customer service...
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In this review I'll highlight the different areas where things were good and bad. Each segment is scored out of 5.
Location 5/5 - beautiful location with views of the cliffs of Los Gigantes and the...
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We travelled with our two teenage children who also really enjoyed the hotel and the activities. Great service, good food, and a beautiful location. Loved swimming in the rock pools below the hotel...
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A beautiful setting with fabulous sea views. Rooms are a good size, spotlessly clean and it was lovely to have a balcony to be able to sit out on. Lots of sun beds and parasols and the pools were a...
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One of the nicer short breaks in the Sun I have had. Plenty of space at pool, room very comfortable, view magnificent and food was very fresh and good quality. I would definitely return.
If beach...
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We did not want the holiday to end.
It was such a great place
But there are certain things about the hotel that make this place extra special.
1. The Animacion team - Absolutely fantastic. What a...
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Positive:
Nice hotel with nice outside view (Los Gigantes). Excellent food, nice external swimming pools, helpfull staff. Welcome drink and very nice check-in process.
Negative:
big gap below the...
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Stayed for a family holiday in August 19.
We had two interconnecting bedrooms on the ground floor, both had balconies - one with a hot-tub. Well equipped rooms, air con was effective, rooms were...
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One of the best hotels we have ever stayed in within Europe on a package holiday. Location is stunning, hotel staff and food likewise. Great entertainment and beautiful pool bar. Definitely going back
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Just back from a 2 week stay, we went for half board option and I booked a deluxe room with a sea view which was absolutely stunning, arrived early evening, check in was ok, although the receptionist...
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My daughter and I stayed at the hotel for 10 nights and whilst some of the staff were amazing (Nancy e.g) we will not be coming back. The hotel is having a full refurb and even if we stayed in one...
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Would recommend this hotel for families, couples and singles, I stayed here for a week and I had an excellent week. I just wanted some lone time and that’s what I got. I would highly recommend this...
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The hotel has been renovated and the dining area has expanded since my last stay. Everything still looks amazing and the view is the best I have seen at any hotel so far. The rooms looked fresh and...
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Just got back from the Barchello Santiago and i would love to go back, we are actively looking to go back in October if we can, the place looks great the rooms are plush and every i asked of the team...
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Great hotel , rooms big and very modern , beds very comfy and amazing location.
Food was nice , plenty choices nice and fresh .
Plenty puddings , fruits and fresh smoothies made as requested...
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We stayed here for 7 nights as couple. On arrival and throughout our stay, the staff were fantastic. Our room was amazing with great views and newly refurbished. The pool and the sun beds were...
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We have just returned from our ten day family holiday. We stayed in two deluxe sea view rooms which were modern and spotlessly clean with beautiful views from our balconies. The pools were great...
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The hotel was just completing refurbishment when we arrived. Only minor works. This is the thitd time we have stayed here and probably the best so far. Staff are great, faclities and service is great...
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We had a great holiday at the Barcelo Santiago very relaxing and of a very good standard . The children were really safe to wonder around the hotel and enjoy the pool area . The rooms and hotel were...
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Rooms have been updated - very modern and bright, very nice. Staff are always friendly and helpful. We have been going to this hotel since 2015. We do love Puerto Santiago. Good walks if you like...
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Beautiful location, would recommend hiring a car, most popular destinations within an hour drive (you can park free off- road outside the hotel or in the car park) Good buffet selection for all 3...
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Very clean hotel, amazing views, but the variety of food... well, I've stayed in 3 stars hotels with better choice... also, despite being on all inclusive not everything is "included"-mojito is 3...
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Great holiday here recently,would recommend.
Restaurant staff very friendly and helpful with special gluten free diet, in particular Jess the chef and Laura in the restaurant. Great variety of...
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Nice hotel, with friendly staff. Nice bar, pools and amazing views.
The breakfast was ok, but the dinner was not so great... It's a pity that there was no seafood while the hotel is located on an...
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Beautiful views, lovely pools, great entertainment, friendly staff and helpful rep. However...
Our aircon pumped really strong sewage smells into our room in the early hours of the morning most...
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I have just returned from the best holiday at Barcélo Santiago hotel and could not recommend this place highly enough!
The staff at the hotel are so lovely and will do anything to make sure...
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Just returned from a 7 days stay which i was a little worried about due to the recent renovations. no need to worry as what a fantastic hotel. great friendly hard working staff. views to die for...
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Would definitely recommend this hotel. Everything about it is fab. Food. Drinks. Staff. Atmosphere cleanliness is outstanding. Swimming pools are great and the entertainment is first class. The area...
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I came to this hotel with my friend, the reception team throughout my holiday were amazing, we were offered food on a late check in, the pool area and sun-beds areas are amazing! The breakfast was...
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We have just from the Barcelo Santiago, having stayed at this hotel numerous times. The hotel, surroundings and staff are all excellent. Over the years the hotel has continued to make improvements...
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Really disappointed with customer service and the restaurant was a catastrophe. We could say is because there is a renovation in the hotel, they setup a "very bad low quality temporary" one, food was...
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After our arrival was delayed and we didn't get to the hotel until 4am the guy on reception offered us food and drink and helped to get to our rooms with ease. When waking up the next day the room is...
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This was our fourth visit to Barcelo Santiago - I never thought I would keep visiting the same place but the location and vibe of Puerto Santiago, Los Gigantes and the Barcelo Santiago keeps me a...
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On arrival at Barcelo Santiago we was greeted with a warm welcome and given Champagne also a member of staff to take our cases, Great start :) Also the receptionists was so helpful and couldn't give...
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My partner and I stayed in the Barcelo Santiago for our honeymoon. At first we were worried as we had been told of the building work that was happening during our stay and other reviews had spoken...
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The hotel is set on the side of the cliff and the views from the rooms and the sunbathing deck are unbeatable!
Our room was a good size, very clean with toiletries provided and had the added bonus...
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location is superb
You can´t close to the sea
If you cant´ sleep , just open the balcony and listen to the sea.
Staff is great and act like you are the only one at the hotel
This hotel have service...
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Excellent view , the climate very good , the staff is well trained , the food is good (you don't starve) . The room was clean and you can have a good rest in the big bed which has a soft mattress...
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The hotel appearance including the room is lovely always kept clean. For me unfortunately the food was horrible I did not enjoy the buffet it was bland and tasteless with no variety. the noise of...
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My wife and I have stayed at this hotel 11times in last 20years and everything about it has just got better and better can't wait to visit this amazin hotel again when the refurisment have finished...
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A beautiful, clean hotel with very friendly staff. The views from the sea view rooms are exceptional. The food had lots of variations and I was particularly impressed with their gluten free range at...
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We stayed at Barcelo Santiago for 10 days, our time here was perfect. The service was very adjusted to our needs: from activities recommendations to a gift champagne bottle for our one year...
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1. The hotel itself is great! The pools are suitable , more than enough sun beds and the newly refurbished rooms are modern and classy
2.STAFF are mixed with a few offering more than others in terms...
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One important part of this kind of holidays is the restaurant, we were very disappointed with the restaurant, low quality, few options, they were renewing the main restaurant and they built up a...
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This is our second visit to this hotel, previously we came 2 years ago.
There was a slight hiccup with our room at the beginning. Originally booked room 805 direct with the hotel but when we arrived...
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Was welcomed with free champagne, reception was very friendly. The room was very nice and clean, only issue was a bad smell from air con. The food was good had quite a few options for vegetarian, not...
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My partner and I returned back to England yesterday from a 10 night stay at the wonderful Barceló Santiago!
Just 3 days before departure we were notified of the building works that were taking...
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We really enjoyed our stay at this hotel. On arrival we were upgraded to a small suite with a hot tub in the garden and a lovely view of the sea and Los Gigantes. The food in the hotel was lovely at...
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Spent my first ever Christmas abroad in this hotel and was not disappointed at all.
It was just what I needed, not to over the top and certainly not in your face! Christmas night a gala meal was put...
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This hotel is excellent. It was our second time visiting and service was outstanding. Even though there were major refurbishment work going on this did not interfere with our overall enjoyment. The...
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We spent two weeks here in June and had a lovely holiday. Was greeted with a welcoming glass of cava on arrival and check in was quick and efficient. We upgraded to a junior suite with hot tub and...
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We spent nine nights here in June and loved it.
Booked directly through the Barcelo webpage so we were aware that there was remodeling going on and yes there is noise due to construction work but it...
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Just came back from a relaxing week stay with my boyfriend. It was our first holiday together and really wanted it to be special so paid to upgrade the room which was amazing €105 each which included...
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I had received an email previously a week before explaining there would be minor refurbishments going on in the hotels buffet area and also in some select rooms however it did state that certain...
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Stayed at the barcelo Santiago beautiful location with dramatic cliffs. Shame we were not told of an overhaul of work going on at the hotel. Drilling daily except Sunday. Not peaceful. Could not...
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When I booked the room there was a disclaimer that the hotel was having minor building work carried out, the works being done were more than minor however it did not effect our stay.
Out room was a...
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Thos hotel was smaller than it
looked on the photos. Our room was a refurbished room which was ok with a beautiful view,which was a pleasure to see every morning. Always kept clean by the maids who...
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Extremely loud drilling noises when in the room, on the balcony and also at the pools. No escaping it. A hotel of 400 rooms and not one area to relax and rest. Spa fully booked so cant even go there...
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Sometimes returning to same place can be a wrong move.However returning to barcelo was like coming home.The staff were warm,and were always polite with a smile on their faces.The room clean and...
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I was put in the nearest room to all the building works so complained immediately, I was told I could not be moved for 2 days as hotel was fully booked by very rude receptionist. Took 2 days to move...
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Our first proper holiday as family of 3.Was a lovely holiday .We have enjoyed every minute .The hotel was great .As we arrived late at night we where amazed by the mountain and sea view in the...
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Very hospitality atmosphere, the food was so good, the people was very happy and carefully.
I recomand this resort to all of my friends because for me was an amazing experience.
Best place to stay...
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Lots of work going on at the hotel that we haven't been told about , breaking from 8 in the morning till 5 in the afternoon, not very relaxing , they should do some improvements on the safety and...
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My boyfriend and I stayed here for a week on the 21st May.
We loved it, staff were very friendly and helpful. Such amazing views of the sea and Los Gigantes from our balcony, our room was nice and...
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Big recommendation for this comfortable hotel with a great view for Los Gigantes volcanic cliffs growing out of the waters of the Atlantic Ocean. Very good service and many entertainment attractions...
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Just home from another lovely stay at this hotel. Yes there is alot of work happening here at the moment and the main restaurant is closed so the small restaurant and kitchens are being utilized...
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We have stayed at this hotel before and really enjoyed everything about it. This time, it was truly awful. Noise from building work was like a visit to the dentist. Drilling started first thing in...
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We had a wonderful holiday from arriving to leaving . The staff ,room , food all amazing . There was nothing a bother and alway plenty of staff to help. Stunning mountains to breath taking sea views...
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We stayed at the Barcelo Santiago hotel in July 2018. The hotel was as advertised with the building works, didn’t bother us at all! The room we stayed in hadn’t been refurbished, but was clean and...
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We took a half-board and a standard room (view to the streets).
Besides a beautiful pool area, with infinity pool looking at the Los Gigantes, hotel offers a great service and satisfied all our...
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Room was nice and clean. But there were some misunderstanding about room category, they have changed it recently. We have expected a superior room and got double standard instead, which was superior...
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Room: Large, very cozy bed. Not pushed on the odd shower/toilet situation but other than that, the room was amazing. We had a room that looked out onto the mountains and it was just stunning.
Pool...
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To celebrate we booked a weeks all inclusive. We were aware that there would be building works and that the main restaurant would be closed. But having been to this hotel 7 times previously we...
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My Wife and I are staying in this Hotel at the moment.
The room, is excellent, clean and tidy and the food is very good.
The staff are what makes this Hotel and we are returning guests.
There is...
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Thankyou so much to all the staff that work so hard and made our hoilday perfect. We arrived to be greeted with a smile and champagne. New rooms look lovely we were on level 5 lovely shower and beds...
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Yes there are building work going on ,we were all told about it before we got there.There was plenty of places to lay to get away from it.The staff did a great job with the restaurant move and...
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The views, the refurbished rooms, the food and drink, the staff, all were excellent. Our travel agent had prepared us for the building work taking place (although perhaps Tui rather understated...
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I am currently staying this hotel on a second visit as liked it last year. This time not so impressed this hotel should been closed at end of last season so these major!! Works could be done. The...
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Just back from our hoilday and I have to say we were quite disappointed. On our late arrival to the hotel thanks to tui putting us on the wrong bus which meant they had to organise a taxi as they had...
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It's hard to say something in few words to describe the whole experience.
The hotel is in right direction ;) I like very much renovations and a lot of plant present inside of hotel, that is really...
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We loved the location of this hotel at los Gigantes. Good bars and restaurants and supermarket just outside. Given there was refurbishment working going on with the rooms and dining area we found the...
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Truly wonderful and relaxing few days in an amazing hotel and area. Plenty of sunbeds with beautiful views.
Very welcoming, friendly and courteous staff.
We stayed AI and had a great choice of...
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Overall very happy with the hotel, despite the ongoing renovations.
Would certainly go back again.
The location of the property was second to none.
Very relaxed environment.
Plenty of activities both...
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We had a 10day break here,booking what I think were described as deluxe rooms with sea views. We had rooms 350 and 352. Very comfortable and with a good sized terrace to enjoy the fantastic vista...
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Wonderful staff who went out of their way to make our stay first class, the food was excellent with plenty of choice. Good location with great views all round I can’t wait to return to this hotel...
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A fantastic hotel, barcelo Santiago hotel exceeds in quality and service. Cleanliness was exceptional. Food choices and quality was fantastic and staff offer a professional service and extremely...
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2nd visit to this hotel, 1st visit great no problems, great staff loved the cleaning lady with the blue eye shadow she even remembered us from the year before! good food, room needed refurbishing but...
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Where to start? There were so many things wrong with this hotel...we stayed in a suite with a private jacuzzi, but it was NOT luxury at all. We honestly were surprised there were no bed bugs; this...
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We have just returned from this hotel on Monday morning. We arrived one week ago to red hot weather, unfortunately it didn't last. On arrival at the hotel we had to fill out a form ,. Our room was...
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I rarely write negative reviews but I’m surprised to see so many recent five star reviews of this hotel and don’t feel they are representative.
We started off in room 112, having paid extra for a...
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The hotel is undergoing renovation but this did not stop us enjoying it. We were given a newly refurbished room in a quiet part of the hotel with amazing sea views. Their was some noise during the...
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We had amazing time off at Barceló Santiago Hotel. Warm welcome at the reception than bottle of cava in the room was great surprise as we were celebrating our our 13th anniversary. Excellent service...
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Overall we had a great stay and are happy we chose this hotel.
I was especially impressed in 3 ways:
1) The staff all tried hard to make sure the guests have fun and don't have to wait for...
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A hotel that felt family run, staff OUTSTANDING!, rooms spotless & the views are to die for & the gym was great,The restaurant certainly didn’t lack choice my only complaint would be although the...
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Just back from 10 days staying at the lovely Barcelo Santiago. As a family of four, we had two adjacent rooms which have been recently refurbished to a great standard. We even had a jacuzzi bath on...
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PL:
Odwiedzamy Barcelo od wielu lat, jest to juz nasz 12 wyjazd, standard hotelu utrzymuje się na poziomie, obsługa również wykazuje się profesjonalizmem, jedzenie jest bardzo smaczne i zdrowe a...
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Last week we spent at the Barcelo Santiago hotel. It was our second stay in this hotel and even better than before. We go fantastic, large room (724) with a spectacular view on the ocean and the...
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The hotel is situated on a small peninsula with an amazing view at Los Gigantes. The sea-view rooms give you an opportunity to make from a balcony your own postcard picture that your Instagram...
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We returned a few days ago after a 10 night stay at this hotel. The hotel itself is very clean with good food and really nice rooms. However we had a couple of issues with the refurbishment. On...
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First of all- building works, banging from dawn to dusk!
Location - although very picturesque, it takes 2 hours to get there by bus. Only 45 minutes by taxi.
Service is very average. No one goes...
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We had a great week at this hotel and will definitely go back, staff were friendly and helpful, the location and views are amazing. There was a good variety of food at all times. The pool areas are...
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We will come back ,very good hotel been here 13 times .Love the staff and view from balcon .Very good situation . Good food and this time hot as well . Most of all we like the reseption bar staff...
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Must contain the flies in he restaurant area. Not nice or hygienic to see them on the food. We were A/I and was surprised to get a bill for a bottle of wine on the first evening. The bottle we chose...
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A great choice of hotel, well situated nestled in the coastline with unspoilt views of both mountain cliffs and directly on the seafront. Good location for walks and nice blend of tourists with...
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Stunning location and views. Spacious pool area and peace and tranquility is available if you want that. Excellent accomodation - very comfortable beds. Good variety of food and beverages. Friendly...
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service excellent we would recommend the Barcelo out of the way Laid back Holiday for those who like a peaceful rest , Mo unt TEIDE A Must do trip also Whales & Dolphins.Our room 236 was exceptional...
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Food was great in the hotel, Staff friendly and the service good. The lady that cleaned our room was really friendly also great holiday. Only issue for me is the rooms could do with updating the...
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Just returned from a 9 night stay, as always we had the weather and the room we requested on the 9th floor superior sea view.
The staff we have always found on our many stays at this hotel are...
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All was good but you needed to get down to pool area early if you wanted to get sun shade and lounger in the afternoon it was not as crowed some people put their towels etc on loungers on their way...
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Travelled end of March for 10 days. Nice hotel, lovely views, most of staff - waiters especially very friendly. We were A/Incl on the first night we chose bottle of wine, not realising it wasn't in...
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We stayed for two weeks in February / March and had a Junior Suite. We knew in advance that it had not yet been renovated, so we weren't expecting too much. The standard of the room was probably just...
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Not disappointed at all , recommend by friends! Buffet was good ! Pleased with the animation team too! Weather was good, and views were amazing. Will probably visit again. Rooms were comfortable...
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I am here currently with my husband & it is truly beautiful. The hotel is very understated & hits all of the right notes. We are in a fantastic room with breathtaking view. I had read a lot about the...
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It's changed! The room's are better. More comfortable (though still room for small improvements) The staff are still Brilliant always service with a smile. (hola buenos dia) Great variety of food on...
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This hotel is located in the best location ever. The view was incredible and was so relaxing, clean and great food and coffee. Loved it. All staff were super friendly and food was great. This is a...
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Beautiful view over the sea from our room. Sunny balcony. Free upgrade to a refurbished room was fab, very good showers, very friendly service, good breakfast and dinner buffet (if we weren’t cycling...
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A laid back, relaxed environment.
Good for couples who want a quiet week away chilling by the pool. Not a lot to do in the local area of Los Gigantes but excursions are possible
Prices for all...
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We stayed at the Barcelo Santigo for 7 nights from the end of January to the beginning of February. Our holiday was booked through Tui and their involment in the holiday from collection at the...
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we have been to this hotel for the past 10 years. It is not as good as it used to be, the food at all meals tended to be overcooked. It used to be cooked for you at the time now they do large...
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Had a great 10nts stay lovely hotel very clean in all areas, room was nice with comfortable beds . Food ok breakfast very good lunch ok but didn't like evening meal good choice but not what I could...
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Fab view, average food, great staff will be better when refurbishment complete, location excellent,entertainment not the best but route 66 across the road good music, choose your room wisely if you...
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We really enjoyed the views, it was lovely weather, the food was excellent friendly people and staff. Water park extremely worth visiting beautiful place. Boat trip out to see pilat whales even on a...
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We have had a fantastic holiday again . This is our 3rd stay at the barcelo. Everything is good about the hotel clean comfy good food . The only thing different was the entertainment and wasn’t as...
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The rooms had not been maintained for a considerable time and are currently in a state of disrepair to an extent they are not fit to be let. Cracked tiles, rusty bath, corroded shower screen, missing...
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The location is fabulous! We've stayed many times and echo a previous review...the quality of the food on offer, while still perfectly acceptable , is not as good as in the past. No tummy problems...
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Spent a week at the Barcello. Very friendly hotel. Our room looked out on to the Los Gigantes cliffs - a marvellous site. Food varied and enjoyable though with all meals buffet the restaurant could...
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We have stayed at this hotel a few times before.It is an excellent location with fantastic view.The staff have always been friendly and helpful.We stayed in an old style room with a sea view which...
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We have just returned from a weeks half board at the Barcelo Santiago and had a lovely week. We booked a delux seaview room through Tui and we were given a room with. Jacuzzi on the terrace and a...
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We have returned to the Barcelo Santiago three times this year, based on the lovely location overlooking the sea and La Gomera and the quiet location in the resort. The hotel staff are friendly...
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We booked this hotel hastily as we needed a week in the sun, we’d visited Puerto Santiago/Los Gigantes before so knew the area. We booked half board - not realising that all meals were buffet...
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We had a pleasant stay from 28 February to 9 March 2019. The main plus points are the impressive location looking across to Los Gigantes cliffs, and the hotel's amenities. The only issue we had was...
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Enjoyed our weeks stay at the Barcelo. We have been before and chose to return because of its location and views of Los Gigantes.
The room was fine VERY comfortable beds, bathroom was OK but not much...
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We had a Junior Suite and we knew in advance that it had not yet been renovated, so we weren't expecting too much. The standard of the room was probably just as we were expecting and certainly was...
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We had a fabulous week at this hotel. Room was spacious, clean and comfortable. We were lucky enough also to have a free upgrade with hot tub which we enjoyed.
The hotel is central for walks...
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The hotel is an amazing location but there is no beach. The refurbishment is modern and minimalist but it looks like it has been rushed as the finish in some areas is not good. The staff are friendly...
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Have stayed here before, 12 years ago.
Had one of the old style rooms which apparently are going to be renovated in April. No they aren’t 4 star, but they are comfortable and clean with fantastic...
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We have just returned from a very nice holiday at this hotel. The dated room and sickness outbreak let it down quite a bit.
Location:
Great location (not that you really need to leave the hotel...
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My husband and I recently returned from a week all inclusive stay booked with Tui.
Food: - we chose this hotel because I am vegetarian and Coeliac and had seen trip advisor reviews to suggest this...
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We came here with our 9 month old for 1 week on a half board through TUI.
Location: Superb. Cannot flaw this at all. One of the best parts of the island no doubt.
Rooms: We had one of the new...
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We arrived late on our first night but found check in staff fast and reception staff (Nancy) was very helpful.
We had to pay for the safe in the room, €21, our friends in another room didn't get...
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Just returned from a very pleasant week at the Hotel Barcelo Santiago. We were not affected by the works going on - they start after 9am and seem to finished by lunch each day! - and although our...
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Great location - sea view from room- good choice of food & good VFM - we enjoyed our week at Barcelo Santiago & will return- weather overall good for February - nice pool bar to sip a G&T & listen to...
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Difficult to review. Hotel not a true 4 star... food a big question...
Stayed for one week with a nine year old boy. Hotel nice, exterior will go for 4 star. The room, cant say, because we got a not...
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The Barceló is in a great location - on a cliff over the Atlantic. The staff is welcoming and informative. The rooms are clean and well maintained. For a small up fee, you can be on the ocean. The...
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Terrible room not 4 star see photos.
Complained hotel booked in December not late booking.
Booke supior room with sea view & balcony or terrace via Tui.
Was given old room in bad state see...
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We enjoyed our week at Barceló in Tenerife. Here are the pros and cons:
Pros
Good food - lots of variety and healthy and gluten free options
Good location - amazing views and near town
Good...
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We spent a glorious ten days in the middle of February here, with temperatures from 20 to 29C. Wonderfully relaxed atmosphere with excellent food and great staff. Thoroughly recommended and would be...
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Just make sure not to have a room in the front nothing wrong with the rooms lovely views but every night awful noise from the discos outside the hotel probably okay if you are a young person but...
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At the ages of 65 this was only our second visit to Tenerife. We were fortunate in getting a large corner suite overlooking La Gomera - we will always remeber this St Valentine's day! As usual with...
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Few days away for Valentine stayed 6 nights. Impressed with location staff facilities. 10/10 for everything. Can't believe negative reviews as we found everything cleanliness food facilities staff to...
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Staff are very friendly and the food is excellent. This hotel has an excellent location so it is easy to either go to the beach or visit local shops and harbours. The views of the cliffs are...
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Just returned from a week staying at this lovely hotel. The scenery from the hotel was outstanding.....especially from our room. We stayed in a deluxe room which had everything we wanted in it. Very...
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Another great holiday in a Barcelo. The hotel is in a fantastic location, room excellent, views unbelievable. Staff were great, excellent variety of food all good quality. I would recommend this...
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We came here In February and very disappointed besides some of the staff being friendly some of the staff not very helpful.
The grounds next to the hotel are having building work done so there is...
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We have stayed at this hotel several times over the years and love it. The views are wonderful and the staff very helpful and friendly. The food it good and sun deck offers stunning views and, for...
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Currently staying here at the moment. Firstly when we arrived, receptionist tells us we have a sea view and we have been upgraded to a better room...fantastic or so we thought. We get to our room and...
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Wonderful hotel with amazing views and food. Great value for money. Will be staying here again in the near future. Swimming pool was fabulous. The staff we're very helpful with any requests we had...
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We normally ask for, and get, ROOM 416 and we have done this every year since 2005 (15 consecutive years). The hotel advised us in advance that this room has now been renovated and classed as...
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Really looking forward to this holiday and expected more than we got. The rooms are tired and dated. Our room 237 had a JCB driving up and down outside right up to the balcony. There were also a lot...
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Stayed at this hotel before booking via TUI and deluxe room was very good. This time booked stay directly with hotel and the room allocated was awful. It directly looked on to the bars opposite and...
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Really enjoyed this 3 weeks break from UK. staff excellent, food to please most people and hot food was hot. Room could not be faulted, sea views over to La Gomera. From reception to the dining room...
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We spent 10 days at the Barcelo, returning at the end of last week. For the location, I don't think this hotel can be beaten. We were in room 442 which had stunning views of the cliffs. The room...
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This was the fourth January holiday we have spent in Tenerife at this hotel. The facilities are excellent and are being upgraded at present. The staff, without exception, are friendly, helpful and...
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While we visited other holiday destinations during the past year, we love our January break in Tenerife and the hotel Barcelo Santiago just ticks all the boxes. Okay, some of the rooms are getting...
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We were in room 503, which had a fantastic views of Los Gigantes rock. It was very clean but in need of a total refurbishment, very tired and dated, dont think the fittings have been updated since...
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Lovely place to stay - great sunsets. Staff very efficient and friendly. Incredible view of the cliffs at Los Gigantes. Definitely not impressed with the "credit" sign-for system, and would prefer to...
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Like so many of other people I had been reading all the reviews for this hotel. We are all human and we just can't help ourselves! We arrived about 9.30pm after a 90mins transfer, too many plane gins...
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Make sure you ask for a refurbished room - those which aren't are not worthy of 4*, and beware that room s facufa Los Gigabytes do not get any sun I. January. Otherwise good hotel. Daily aqusrobics...
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Wonderful place where you can spend great holiday! Clean, lots of space, helpful and polite staff. Really good food, wide range of choice - every day there is something else. Three swimming pools...
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We’ve just returned from a weeks holiday and had a brilliant time although weather was a bit cloudy it was still very wam. Food was very good and varied . I particularly enjoyed all the fresh fish...
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Hotel was lovely, staff efficient and friendly, rooms clean and modern - all good.
Food - buffet had lots of choice and also a grill where food was freshly cooked. Delicious food and the best...
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We have stayed at the hotel several times in the past and returned last year and this year because we love the location and the friendly and efficient service. We stayed on an all inclusive basis in...
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We booked through TUI. This hotel has excellent facilities, including well equipped fitness room which we used every day. The spa was luxurious too, though not free. The staff are by and large very...
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It's the 7th time we're coming.
We booked one year ago directly with the hotel as we usually do.
For the first time, we did not get our "favorite" room (in a range of 5 different requested...
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Didn’t realise that it would be hour and half transfer. We had room 226 but requested to move as bad drain smell, air conditioning dipping on floor and bathroom flooding when having a shower, was...
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We have just returned from our second visit to this hotel for a 2 week stay. We were a booking of 11 for my husbands 50th birthday. Upon arrival we were very disappointed to find the rooms we were...
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As a frequent Barcelo customer ("Unique" level membership, for what that's worth) I expected my complaint regarding the rather shabby suite I was allocated at Christmas to be taken seriously, along...
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Been going to Barcelo for several years always been ok.This time only for lunch always been a good experiance views from the terrace looking over to Gomera
This time served by a very scruffy waiter...
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This was our 4th visit to this Barcelo but will be the last visit. During our week stay in Nov/Dec 2018 arrived fit and well on the Tuesday but by the Thursday went down with the dreaded Bug, either...
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The hotel was lovely! We were in the older rooms, which were basic, but spotless and the rest of the hotel made up for it. Amazing views from the rooftop pools and bar, lovely food and really...
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Just got back from 11nights at the barcelo. Stayed here in 2017 and had a lovely week that's why we returned. We paid for a superior room we were in room 438. On arrival everything seemed fine...
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Good valu. Room only 3star rating, room need refurbishment especially bathroom. Balcony view 5 star rating. Food excellent choice 4 star rating. Staff very helpful cannot understand what people...
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My partner and I visited this hotel in September last year and thoroughly enjoyed our stay. Our room was perfect and the view was amazing. The hotel itself was beautiful and being renovated also...
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Upgraded to a delux room (510) as we were celebrating our 20th anniversary, to be honest it was a disappointment, dont know what was extra about it apart from tea and coffee making facilities which I...
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We have been to this hotel twice - mainly for the nice views and good food. However, during the peak season the prices are ridiculously expensive. Most of the rooms are super old and feel more like...
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Lovely hotel but in need of some TLC .The hotel is in the middle of revamp but the bathroom was very smelly and I found the pool bar staff not very friendly and pools very cold for the children...
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We enjoyed a lovely relaxing week in December to celebrate our 44th wedding anniversary. The staff were hard working, friendly and helpful. Excellent choice of food with comfortable rooms with superb...
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Good hotel ,let down by poor service,slow to respond yo complaints,took 3 day to reslove our proplems ,lack on lounge drinks table to pool area ,new year shows very poor,,getting drinks from the bar...
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Okay holiday hotel which should polish it´s stance to keep up with other area´s upper class four star establishments. Waiters and cleaners are doing their end of the deal but oddly enough reception...
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We stayed in room 551 which like large areas of the hotel is very much in need of refurbishment. Due to full occupancy we were unable to change rooms, but in mitigation the room had a great view...
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An excellent place to stay they have 3 pools lots of entertainment and very friendly staff. you can also go to the harbour and go on boat trips to see dolphin which is excellent, and book loads of...
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Thank you so much to all of the staff team and Barbara, for our beautiful wedding anniversary card and suprise champagne and chocolate rose that we have just found in our room today! What a lovely...
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Thus was my third visit in twelve months .. easy when travelling solo. I had a superb Xmas, staff couldn’t do enough. The newer rooms are def worth the supplement (although WiFi wasn’t available for...
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We stayed for a week from 23rd to 30th December 2018. Excellent hotel with lovely views across the sea and mountains. Very friendly staff and we will definitely be returning again. We would 100...
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This is my second visit here and must say food good excellent choice only downside is it's cold and hotel put on excellent new year entertainment staff all very helpful.room I've been in twice has...
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Fantastic ocean view although the room was a bit tired and needs an update but that would not stop me going againI have had bad experience of buffet service in hotels but the food was excellent and...
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We got there in September. Avoid floor with access from the footpath, it is not very comfortable cuz tourist can see what are you doing in your room. Rooms very ok, but definitely not 4 stars. Rooms...
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lovely location, more for families than couples. So some of the entertainment and animation was a little noisy for us - but great for families. Staff generally very pleasant. Food only average and...
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Pleasant hotel, nice friendly staff who were happy to let me try my Spanish without reverting to replying in English, lovely and clean (and lovely friendly cleaners).
Plenty of food choices on the...
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Los Gigantes and the whole north-west of Tenerife are well worth a visit and can be easily explored from this comfortable base. Barcelo may be rated a 4* but it is most definitely a 5* hotel in...
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Friendly hotel in nice quiet location. Good views, especially to the West and the North. Enjoyable games of French boule, but unfortunately table tennis has virtually ceased due to broken and...
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Stay marred by illness, facilities were excellent overall but room was disappointing this could be remedied at little cost, just a bit of tlc. The bathroom needed a good overall e.g.brighten up...
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Me and my wife have just stayed here for the first time we had a week here we stayed In room 325, the view was perfect, the housekeeping team are amazing the hotel is spotless so clean and always...
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The hotel sits in a great location overlooking the sea and the cliffs. We had a double delux with sea view. The room was average size but well finished and modern. It had a nice balcony and great...
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We had a lovely third holiday at the Barcelo. We had a deluxe room which was lovely but a little disappointed it had no afternoon sun like the rooms overlooking Gomera. The food, bar, restaurants...
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A good hotel in a beautiful location. Comfortable rooms and efficient, courteous staff. Food is of a good standard and should suit most tastes, albeit that some items may be a bit overcooked...
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This is a hotel that gives you all you could wish for if looking for a winter break and very friendly staff.will definitely re book for next year again.6th visit to this hotel.just gets better and...
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A beautiful friendly hotel all round with excellent rooms and service. The setting is idyllic and peaceful without being too quiet. The staff cannot do enough for you in any circumstance. Go every...
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Another great holiday at the barcelo santiago. The weather was lovely and the staff are excellent ,December good time to get away hopefully stay longer than 7 days next year. Hotel wasn't too busy...
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Great views cheerful staff heated pool and very good breakfast .The newly renovated room was spacious the bedding was lovely and the beds were nice and soft.There were plenty of sunbeds and tables...
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We stayed at the Barcelo Santiago from 4/12 to 14/12/18 and enjoyed superb weather.The pluses were friendly staff, good catering (we were full board) and drinks, good clean pool area and terraces...
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Just returned from this hotel and have to say I won't be going back! The pool and bar areas are brilliant and the staff in them are great. But the rooms fall far below a satisfactory standard...
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Hotel in the middle of an upgrade and got an upgraded room very nice. This being our 12 year and we will go back. Bars and restaurants but not really for the young couples if they are looking for...
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Great hotel,great location, fabulous views ,helpful staff would recommend this hotel to Anyone who likes a peaceful ,quiet and enjoyable holiday,three pools to suit all tastes ,two of them heated,Spa...
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The hotel is in mid update. We had an updated room but no sun on the balcony. We can’t all be lucky. The shower and toilet are partitioned by opaque glass. The shower tray is very shallow and the...
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Everything said that's good about this place is true – I've written several complimentary reviews myself over a number of years. Something I have not mentioned however because I've not been so badly...
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This is a very special place and I suspect will only get better as the hotel is very discreetly going through a programme of refurbishment.All inclusive but waiter service in all the bars and...
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It’s really a lovey place to have a holiday ,but it’s a hilly holiday ,balconies onlooking the sea are fantastic, walk and enjoy the scenic views . They are lovely walks and nice places for a quiet...
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The check in process took a bit of time, which was frustrating. The room was excellent, bigger than I expected. Overlooking the pool and ocean and the cliffs of Los Gigantes. The pool bar is great...
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We stayed for a week late November with four other couples. Shame it was a week with gales and lack of sunshine! First of all I must say that prior to our visit TUI advised of building works...
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Fantastic holiday,ideal retreat from our stressful jobs,staff all lovely and hotel great with lovely sea views. We enjoyed our holiday very much. Nice walks down to the port,with some very nice...
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Fantastic view, brilliant location, staff really friendly, animation team tops.
view from room magnificent...cleanliness of room not good at all. The hotel staff did everything to make our stay the...
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I will be returning to Barceló the setting is fabulous the views are amazing from everywhere the rooms are beautiful and very clean and modern , there’s no grand enterance it’s all in your room, pool...
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Great location. Fantastic views. Food was good with plenty of choice. Lots of sunbeds. Nice grounds. No food queues. Great staff, good service. Downsides: I got a dose of Delhi belly and it wiped me...
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This time we stayed in Room 804-junior suite with hot tub with part sea view and part town view on half board for 2 weeks. We had nice fluffy clean towels and robes.
We decided to go half board as we...
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The room we were given did have a good view, however the bathroom needs to be totally refurbished. Re previous reviews I have read about the queues at the coffee machine, this was not the case when...
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We were unlucky to arrive just after a storm and the first couple of days with out sun, the drains could not handle the extra raining and we did have a bit of a smell now and again, sun beds not very...
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Food is average, service is patchy and hotel is tired (upgrade in progress though). We've returned here for 10 years though as the location is fantastic. There are great places to eat locally...
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As usual (it's our 4th visit in 3 years) we had a great time at the Barcelo Santiago. The staff are very friendly and helpful, the food tasty and a good variety. Lots of daytime activities to join in...
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Lovely location and hotel. Staff excellent, friendly and nothing to much trouble. Rooms comfortable and very clean. Food very good, lot of choice. Very good value for money . Strongly would...
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Arrived to be told our room would not be ready till the following day but we would be getting a really nice room when it was ready. Given free safe for the week and use of the hydro spa for 90...
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We haven’t stayed at this hotel before but we would do so again it was very enjoyable holiday .The food was excellent and there was a large range of choices, there was just one let down the early...
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Overall a good hotel with stunning views over Los Gigantes. Staff very pleasant & helpful. Only disappointment was the bathroom area of the room which had a bad smell from loo & drains. Reported but...
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We have had another wonderful time here it is such a great hotel, the features are basic but inside the rooms a spotlessly clean and you cannot fault the helpful staff and their friendly smiles and...
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We thoroughly enjoyed our recent holiday. The location was ideal and within good walking distance into Los Gigantes (Cardiac Hill … surprisingly good for the heart!) The hotel itself was fantastic...
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The staff were great and friendly and really wanted you to have a fabulous time. Sadly, the infrastructure of the hotel did not match the price we paid. This is not currently a 4* hotel, we'd put it...
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Whilst one of the older more established hotels in Santiago, what a fantastic place to stay, stunning views, fantastic entertainment team, friendly atmosphere, delicious food and the icing on the...
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Hotel was clean and most staff were lovely, very scenic location. No iron in the room, had to pay depost for pool towel and 3 euros to get it cleaned! Tea,coffee and water not replenish in the room...
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there is nothing to complain about. The location is breath taking, the service was outstanding. The food was great. The room comfortable and large with amazing views. One of the nicest hotel we have...
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This is the second time at this fantastic hotel. Standard of cleaning excellent. Reception excellent. Waiting staff excellent. Food excellent. There is one or two points we are not comfortable with...
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Excellent location. The refurbished rooms look good unfortunately 50%of rooms are tired and need refurbishing. Disappointing that you pay extra for a safe and in room tea and coffee making...
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We’ve just returned from a lovely relaxing week at the Barcelo Santiago. One thing to emphasise - the building work mentioned in some reviews is not in the hotel but is the extension of the path...
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Nice four star hotel at Los Gigantes. A little bit hideaway. Good food and beautiful view to the sea. Area was not really noisy compering some another ones. Rooms were clean. Only thing we were...
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Great hotel and great staff. Would recommend for families as well as couples stay. It is our third visit to this hotel and we hope to return again next year. The. location of the hotel is ideal, the...
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Lovely stay at the hotel, although they had buliding works going on at the hotel this didn't affect our stay to much.
room always kept to high standard, food lovely and staff very friendly and...
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This hotel has a very good reputation for value and service, the food and drink on the all inclusive is excellent value for money.You must sit by the poolside bar as the sun goes down and sip your...
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Five stars all around. We stayed in room 403 which although in need of updating was exceptionally clean and comfortable, the view towards the Cliffs of Los Gigantes was incredible! The pool area was...
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Nice hotel bit chaotic at meal times. Reasonable quality food. Rooms are improving through refurbishment. Day entertainment is a bit loud. Good views location not too bad. Staff friendly, problems...
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Loved our stay in this hotel, beautiful views of the sea and cliffs from our room. All staff were cheerful and worked really hard, rooms cleaned daily although in need of a lick of paint they were...
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We stayed for a week over October half term. My daughter (5) loved the mini club and mini-disco and wanted to go and join in with the activities every day. She was looked after brilliantly by...
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Excellent hotel, loved the location. The views are amazing. The staff are very friendly, hotel very clean, room a good size, everything brilliant. If I had to fault anything, it would be the food, it...
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Barcelona hotel is in a great location the views are stunning,especially at night looking across Los Gigantes where the lights shine from the town. The hotel cleanliness is excellent the aroma of...
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After reading so many bad reviews I was so apprehensive about coming here but we have had the most amazing stay. Here with my husband my 7 year old, my four year old and my parents. The staff at this...
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Building work outside the hotel to which we were not told about prior to arrival. We were moved to an outdated, tired, and uninviting room. Areas of the hotel we very dark on an evening, food and...
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Been to barcelo for past 8 years- quality is second to none! All inclusive is of highest quality and staff helpful! Day time entertainment not as good as previous years but still good! Would highly...
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The majority of staff were helpful and friendly. The pool bar manager could be rude and dismissive. He was very abrupt and did not explain things he just walked away. He wasn’t like this with all...
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Having stayed in Stil Los Gigantes hotel in 2014, we decided to try Barcelo Santiago which is on the opposite side of the bay.
Unfortunately our transfer from landing at the airport at 2015 hrs...
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This is the fifth visit to this hotel. Took my parents this time after telling them how great it has been in the past. Unfortunately we were slightly disappointed. We felt that the hotel itself is in...
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Not as good as expected having used Barcelona hotels before this one wasn't up to the standard of other one we have been to.the little things all added up to a disappointing holiday .the best point...
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A word of warning to those about to stay in the Barcelo, due to construction work on extending the coastal path there is a lot of noise from large JCB diggers. It is worse for those rooms facing the...
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Nice Hotel, good pool area. Sea View Rooms from floor 3 and up are best. Good Location close to Los Gigantes with view of La Gomera. Surrounded by English bars.. You can find lovely spanish...
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I booked this as a surprise for my partners birthday for 5 nights in October. On arrival room was not ready which is understandable, so our bags were taken and we were told to go to the restaurant...
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Our overall stay at this hotel was pleasant, sadly the quality of the food could be improved upon, although the choices were extensive, the meat dishes lacked taste and tenderness. Generally the food...
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This is our third may visit to the Barcelo Santiago and it did not disappoint. Comfortable rooms fantastic views and great facilities make for a wonderfully relaxing holiday. We would highly...
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Very hard working and professional staff. Even when passing the room cleaners, every time they said hello, this goes a long way in my eyes. when we arrived our air-con was not working, we reported...
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Me, my mum & 2yr old staying. We are half board & depending on how much you drink
Depends if all Inclusive is worth it for you. It’s not for us as not everything is included & if I’d paid all...
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We stayed at the Barcelo Santiago in October 2018. Very good hotel. Food could have been hotter and more variety. Entertainment very professional. Hotel was at the bottom of a hill overlooking the...
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Just what was needed for good chill out. Mountains awesome withTeide being the highlight helpful staff with efficient service. All tours very well organised with lots of information regarding the...
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Excellent stay, relaxing, great food, staff really helpful especially noticeable wjen busy only downside was Wifi, which was patchy, but staff got the techies to sort even over weekend. Highly...
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Excellent week in top notch hotel. Just right for 're- charging ' the batteries in a fantastic setting. Could do as much or as little as we wanted. Two beaches within easy walking distance and a good...
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Travelled all around the world and this is one of the best we have stayed. Credit to the management on the staff who have been so helpful and always happy. The food has been excellent from breakfast...
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A lovely destination for families or young couples, the hotel is full of excitement from the day time activities to the evening entertainment. When we arrived the receptionist told us that our room...
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Arrived at this hotel early October 2018 excellent hotel very very clean. All the staff very helpful and happy. Views are fantastic room very modern I can safely say this is one of the best hotels...
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We went in October 2017 for a week's relaxation, very nice hotel with the most stunning views across to the dramatic cliffs. Only down side - we arrived in half term and the hotel was full of...
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Once again this hotel provides excellent service from all members of the staff very friendly views breath taking stayed in an upgrade deluxe seaview room plenty of choice for food and drinks pool...
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75% of customers are likely having a blissful holiday whereas 25% of are subject to diggers, diesel & a building site outside the balcony door (see photos). Unfortunately I am in the 25% . We’ve...
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First time in Barcelo. Poor welcome package,evethough we stated it was our anniversary holiday. Views wise it's brilliant but that's about it really. Second star is for the room standard as it was...
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Not a 4 star hotel, needs updating. Food and views very good but bar service very slow and entertainment poor. Tapas bar didn't appear to be open. Spa very, very small. Careful there is an all...
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We arrived at 9-30 a night, the porter said he would take our bags to the room while we went into the resturant for some food. After eating we went to our room and must admit what a great room we had...
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Having stayed at the Barcelo twice before we were not disappointed with our third stay.Friendly staff, high quality food and spacious rooms have all ensured that we will be booking to come again next...
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Just returned from two fantastic weeks at the Barcelo Santiago hotel met some great people, plenty to see and do couldn't fault anything this is our second visit as we loved it the first time around...
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This is the third year we’ve been to this hotel and we love it. The location is amazing all rooms have a view over the sea. The only drawback being there is no beach if you like a beach holiday but...
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Been here for the past 4years, beautiful veiews, food not as good as has been in the past,however staff always willing to correct any mistakes, very freindly in the dinning area, barstaff for the...
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We arrived at the hotel after the flight being delayed 3 hours and were greeted by a lovely reception staff member, they kept some food back for us arrive from the evening buffet which was great...
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We were giving one of the un-refurbished rooms but we did get a balcony with a stunning sea view, the room decor was awful and worn but the beds were comfy, fridge door was hanging off, the shower...
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We have just had a week at this lovely hotel. Spotlessly clean, we stayed in one of the updated rooms with ocean views & were not disappointed. Plenty of sun loungers, lovely pools, some heated. The...
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Arrived at check-in to be given a glass of Cava, and was allocated room 502 which had been re-furbished which was very nice and had a lovely seafront view.
The hotel is in a quiet location but taxis...
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Dirty, old fashioned, can’t reach the clothes hangers and toilet smells. Hairdryer too sticky to be used and tv poor quality , our friends paid the same but had a lovely refurbished room with tea...
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Having stayed in the Barcelo in Fuerteventura I had absolutely no doubt that we should round off our honeymoon at a Barcelo hotel.
Having spent the week touring the island the Santiago seemed to fit...
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We had a couple of problems when we first arrived- firstly we were given the wrong room and once we got settled in to the correct room we realised that the balcony door didn't lock. I don't know how...
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We visited Barcelo Santiago from the 31st August until the 7th September! We were spending our honeymoon here and when we arrived the lovely receptionist told us they had upgraded our room to a...
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A very average hotel, too many stairs to get from room to restaurant/pools, the lifts were a very long walk away. we like to go for a walk in the evening, but the hotel was surrounded by steep steps...
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Just returned from this amazing hotel. Could not wish for anymore. Outstanding views, lovely food and friendly staff.Each day we woke to a lovely sunrise and a stunning sunset. Will miss you Barcelo...
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Didn’t receive any welcome drinks, rooms were lovely, staff were nice , the food however wasn’t great was the same stuff everyday for breakfast lunch and dinner nothing around , got told the beach...
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The rooms need renovation. Standard room below the standard of 2-star hotel. Food very good. beautiful ocean view. Very expensive price for a child. Same as for an adult. Kindly staff. A large...
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This was our first time in Tenerife & we had a really lovely holiday ,we stayed in a deluxe double with sea view & we were on the 1st floor ,lovely room nice size enough storage for clothes etc king...
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I have no idea how people can give negative reviews on this hotel. The staff were very friendly and accommodating. The hotel was spotless, the pools and pool area was immaculate. The food was...
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I went away with my daughter and two friends ranging in age from 24 - 67. My friend and I stayed in room 410 which had been refurbished. Tea making facility in room. Shower room and toilet were...
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Have no idea why this has bad reviews we are here now and we absolutely love it! The hotel is so clean it's unbelievable and the pools are spotless the food is absolutely amazing!I can't fault this...
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Our 5th visit now.. we love it! It’s great value for money, a relaxing hotel with amazing views. If you want to get away from the busy resorts it’s perfect here. Had a great pizza in the restaurant...
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This was a weeks holiday to celebrate our Ruby wedding anniversary, on arrival Nancy behind reception was excellent with her advice to get a meal in the restaurant before it finished serving as we...
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An enjoyable experience.Rooms very good, food great and staff friendly and helpful. Recommend only a week's stay at this hotel all inclusive. Entertainment was brilliant and day activities fun. Pool...
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This was the second visit to this hotel in a year.. We originally came in Jan this year and were so impressed we came back this month. I had e mailed the hotel to inquire as to whether we could be...
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The hotel had amazing views over the sea, los gigantes and la gomera in the distance. Good kids club with Katrina and Laura who were amazing making sure all had fun. Good range of activities/games...
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Hotel is very nice, staff are very friendly. Rooms comfortable. We stayed for 7 nights and out of that we had 6 nights where the electric/air con was of when we returned to our room. This was very...
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Thanks to TUI our 40 min coach journey took about 90 mins as we dropped off 1 couple at a time at practically every hotel in south Tenerife (or so it felt). When we finally arrived there was no glass...
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Second visit and just as great as the first. Staff friendly and always happy to help. Came this time with our 7 month old daughter. A lovely travel cot was ready in the room and such a smashing view...
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Nice hotel. Staff very friendly for the most part and work hard to make your stay enjoyable.Food was good and hotel kept clean. Pools are smaller than they looked but did not get overly crowded even...
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My 14 year old daughter and I Stayed here for 1 week 24th Aug to 1st Sep 2018.
Room was great, food was great. Staff were lovely.
Pool area and bar were very relaxing. I Paid for a Cabana on most...
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Love this place plan to return for a third visit next year . Hopefully in a refurbished room though the rooms we had were clean and comfortable they were ready for refurbishment. The restaurant food...
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Still here currently and writing this half way through the holiday but ive seen enough to say this hotel is fantastic. The room...by far the best we have ever stayed in. Deluxe room with a sea view...
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Barcelo Santiago is in a lovely location with amazing views. The hotel is very clean and the staff are pleasant and helpful. Rooms are nicely laid out although they are not huge but have enough space...
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The hotel is great except some of the rooms are in the middle of the re-fit. The re-fitted rooms have see-through toilets too! who designed that?!The work starts at 08:00hrs Monday to Saturday...
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What can i say a fantasic family holidayGreat hotel with outstanding views will be back money well spent fantastic food great choice and plenty of it.lots to keep kids busy while you chillout...
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Just returned from a 1 week stay at the Barcelo Santiago hotel. We booked the deluxe suite which was amazing, it had fabulous views of the sun rise and sunset and the room was very modern! The...
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I stayed here for 7 nights all inclusive with family and friends. Looking at some of the reviews, I certainly didn't get the same reception - no welcome drinks for us ;) Plus,there was a lot of...
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The hotel is in a stunning location with amazing clifftop views.Fantastic reception with cava, water and chocolates on arrival. Was very thoughtful! There is renovation of some rooms going on but we...
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Booked this as a last minute trip, had 2 rooms one standard and one deluxe room. what a contrast in the 2 the standard room looked like it hadn't been touched since the 90's, hairdryer broken, air...
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Views are beautiful, rooms have mostly been renovated and are comfortable we paid to upgrade to sea view, we had relatives staying in the other side of the hotel who told us it was very noisy till...
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Stayed here with my husband & son for two weeks HB but upgraded to AI when we arrived for ease of having drinks & food when you wanted it... Food was lovely, salads are fresh with huge varieties of...
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Beautiful views, stunning location, right by the sea and 15 min walk to the marina.
Plenty of taxis to go to places outside the hotel to take you to water parks etc. Excellent tourist shop right by...
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I really enjoyed staying at Barcelo Santiago hotel. I especially liked the nice views and good and fast service. The food was great and every day there was plenty to choose from. The entertainment...
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This hotel has a beautiful location. Eating breakfast in the morning on the terrace is a real joy. Watching the sunset in the evening perfect. But for a 10 day stay with a family, the little ones...
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Just returned from the Barceló after having a great holiday.
Hotel is in an amazing location and our room on the 4th floor with a sea view was great.
We did have a room which hadn’t been refurbed...
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We arrived not to late around 9.30 & as other reviews have said the check in was chaotic to say the least no real organization just a free for all, we were allocated a room and off we went, we were...
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Arrived slightly late to hotel after drop offs at about 10.30pm. No cava as mentioned by previous travellers! Reception staff seemed overwhelmed, chaotic at receiving about 12 guests at once from...
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We stayed at the Barcelo Santiago for a week on 10th August. On arrival we were promptly checked in and directed to our room (410). We were pleased to find that we had been given a beautiful newly...
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Staff were super friendly, could not help us enough . Room was lovely and clean and modern. Food was lovely, lots to choose from.( I have stayed in some terrible hotels and been on some luxury...
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We arrived early on in the hotel. We couldn't check in until 3 pm. Orignally it was 1 pm, (which is still late) But the staff offered us a free cocktail and they were very friendly. The hotel had THE...
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I cannot praise this hotel enough! We stayed here for 12 days and the facilities where second to none . The staff were very helpful and friendly. I traveled with my 6 year old daughter and she...
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Room was lovely (although we paid extra due to low availability.) Very child based, lots of activities for kids, not so much for adults to do. Situated in a beautiful location, although not near...
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The hotel was amazing literally can't fault it. From the moment we got there we were rushed off to dinner before the restaurant closed and were asked to come back after to check in, which I thought...
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Pros- The good seaview-if you book one, nice location on the cliff, good wifi, the pool-area with all the view, the nice staff.Cons- Flies in resaurant, cockroahes in the room, The hotel needs a...
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After booking through First Choice and being looked after by Tui representatives, we arrived late into the night, early morning on our first day. We were kindly welcomed with champagne and given our...
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We have stayed here now 7 or 8 times, as a couple, with family and now with children. Never dissapointed and the current refurbishment is only going to improve things further but didn't disrupt our...
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Stayed at this lovely hotel for one week at the end of July. We were lucky enough to be allocated a refurbished room. The room was very nice, amazing shower and a beautiful sea view looking out at...
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My husband and I have just returned from one week all inclusive, booked through TUI. After an hours transfer, we arrived at 10.30pm and were greeted with a glass of cava, which was a nice touch...
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On arrival we were greeted with a glass of champagne which was a nice touch. All staff were very helpful and always spoke to us. The room we was given was 106 and it was one of the best rooms I have...
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Hotel in excellent location for those wanting to just chill or explore. This is the third time we have stayed and hope to return next year. The staff are extremely friendly and helpful and a...
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Lovely location with stunning views. Room has been refurbished however the hotel owners may want to look at there contractors that completed the work. Trim and bathroom sealent is already starting...
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Only the views sell this hotel. Rooms given to us were not the ones advertised on their website. Dirty, old and very tired rooms. Staff unhelpful.
As a newly learned swimmer whose not confident in...
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The location is excellent. The hotel is lovely but the rooms are tired. There is refurbishment work going on in the hotel but this does not interfere with your holiday. However, I can only assume...
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Wonderful hotel superb location.
We had a perfect holiday enjoyed by all family members. All inclusive again made everything so easy. Choice of food for all meals great one of our party was a...
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Very good stay which I can easily recommend. Rooms and quality of the services were way above my expectations. I really liked the food in this hotel, but it could be more various (still great). Well...
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When we arrived we were slightly worried about the room as we heard that the renovations were still not finished. When we got to our room, the curtains were closed and some enough we found out why...
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Great holiday hotel very friendly helpful happy service and staff clean fresh hotel staff brilliant food service great bar staff very helpful friendly great restaurant staff very helpful friendly...
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Overall the hotel is great, going all inclusive here is definitely a must. Great food with different cooked meat and fish every night as well as a massive variation, plenty of booze, nice rooms and...
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Booked a 7 day holiday. Arrived 1am. Expected 7 breakfasts and 7 evening meals. Be aware: once you've checked out your room at 12 noon apparently your not entitled to your 7th evening meal 😤😤😤 had...
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Hotel is placed very close to ocean. Views are amazing, you can see Los Gigantos and beautiful ocean. Food is very tasty, drinks are great as well. Hotel is very big, but I didn't feel that. I...
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Where to start.. Barcelo Santiago was a breathtakingly beautiful hotel with hard working staff who ensured that every individual's stay was amazing.
Upon arrival, we were greeted with smiles and a...
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We paid £1,400 each for 10 days. 3 of us in one room. We had a sewage flood in our room the first day. They made us stay in it with the disgusting smell. After complaining they avoided us and were...
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Reviewed as 4*+, I had high hopes for this hotel and on first arrival it looked like it would come up to the mark. The reception area is really smart and the pools are well cared for. The pool bar...
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This was an excellent hotel with superb standard of accommodation and food and drink. We were premium class and this was excellent. Views amazing .. quiet and controlled animation programme at...
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We stayed at this hotel last week and we had an amazing time, the hotel itself is amazing and the views even better, i've never been somewhere with such amazing views we never wanted to leave! We...
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My friends and I stayed here for a week and had an amazing time.The rooms were clean and had incredible views. The food was lovely has plenty of variety. All staff members were so helpful and...
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We travelled with Tui for a week stay, my sister has limited mobility at present but was able to access all areas of the hotel, including the spa and gym. The Tui site does not really mention the...
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The Barcelo Santiago is beautiful. The views from every part of the hotel are breathtaking, eating every meal overlooking the sea and cliffs would never get boring. The staff were friendly and...
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We had an excellent 14 night stay recently.
The staff are very friendly and professional especially Jonathan in the lobby bar and the views are to die for
We will be returning in February for a...
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The food last year was really good this why we returned. This year food was really awful.
We loved where the hotel is situated. We like to sit out on our balcony in the evening's. But due to selfish...
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Hy we would recommend our stay atthis hotel to everyone. From the rooms view, to food . They cater for everyone. The hotel is fantastic. So relaxing and sea views are amazing. We stayed here...
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Just come back from 5 days and 4 nights at the Barceló Santiago hotel. The hotel is in a beautiful location and has some amazing views to look out on whilst sunbathing.
We booked this holiday...
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Coming to the end of our 2 week holiday. Had a few hiccups with the Room on arrival however they were soon rectified by Sara the Guest Experience Manager. Besides that there is fresh food in the...
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General: reception staff welcoming and accommodating of needs, we requested a room change which was completed by the next day, requested the use of an iron which was delivered promptly to our...
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Needs updating and tea and coffe facilities in rooms, also you could not pay in any bar or restaurant for food or drinks, you had to put your credit card in at reception and put credit on your room...
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Having just returned from a 1 week stay in the Barcelo Santiago via TUI on a half board basis I can stay that I was truly disappointed with my stay during the period and the 2 star rating has only...
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Nice hotel with excellent views and very friendly and helpful staff.
Current refurbishment taking place not a problem at all.
Be aware that when half board you can't pay for extras with cash in the...
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If you arrive, are allocated one of the many nice rooms and experience no problems, then the holiday will be fab.
Conversely if you don’t like your room, or if there is something wrong, then the pain...
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Would recommend. Lovely views and atmosphere and a nice variety of food and drinks available. There was a bit of construction work going on but it didn't really affect us on the other side of the...
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Beautiful location with stunning views. Staff very friendly and helpful - especially reception staff - nothing was too much trouble Hotel was always very clean. Excellent breakfast and lunch. Great...
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lovely hotel , stunning location , great service , excellent food , first visit to this hotel having stayed at many all inc hotels over the years in spain /canaries have to say this is one of the...
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Spent a week here with my partner from 13th June and it really wasn’t as we expected.
The positives - the stunning views around the hotel, the staff are very friendly and the animation team were very...
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the trips are quite expensive even to the market which is on a Sunday cost 44Euro
the meals was very good plenty of choice at all the sittings, the pools are very clean and looked after very well...
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Just returned from our first trip to Tenerife, so glad we chose Barcelo Santiago. It has been such a lovely holiday, on arrival we were given a glass of bubbly whilst checking in which was very...
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the hotel had just got rid of all the anamcion staff at the hotel which was annoying as out of the entertainment team they were the only ones who could understand English and to be fair they were...
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I have just returned from the hotel Barcelo Santiago & would thoroughly recommend this hotel, although it is a little hilly in areas taxis are available & very cheap or the local bus of which is...
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Beautiful views, tasty food, helpfull staff, great relax, lots of activities and entertainment. Staff take care of guests. We spent here our honeymoon and it was a great time! I would like to visit...
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This is was how 5th stay at this great hotel the location of the hotel is brilliant with bars and restaurants near by the food and drinks and service is excellent the hotel is very clean and there...
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Absolutely loved this hotel. The views from our upgraded superior room were breathtaking. A huge cliff and sea view. Waking up to that each day was amazing. The room was superb. The staff were...
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We stayed with friends for a weeks stay in June from moment we arrived we where welcomed. Arrived late but was brought a drink when checking in, taken to our rooms n was shown how to operate safe...
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Hotel was great, we upgraded our room with the most amazing views. It was a bit cold in the day as lots of cloud coverage but nothing we could do about that. Cocktails at the hotel I would avoid, we...
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Overall good stay, some waiters at dinner need hospitality improvements & half way through stay the hotel suddenly stopped accepting cash. Fabulous view, very clean & comfortable. Huge variety of...
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Arrived at the hotel and staff seemed perfect. We were shown straight to the restaurant for something to eat then back to reception to check in. We were all inclusive and that was great. Safe was €3...
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I really can’t fault the hotel, the staff delivered such great customer service and when we arrived we were greeted with a nice glass of bubbly. A gentleman then took us up to our room and took my...
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Over exceeded expectations. Nothing at all to fault with the hotel, great staff, service, and locations. I’ve stayed in all inclusive before and this was better than any hotel. They even serve you...
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Very noisy at night staff not always helpful and unwilling to help pool bar staff quite rude.and would ignore you .Entertainment was poor and when water was bad there was nothing to do .don't think...
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My husband and I stayed at Barcelo Santiago last week. The hotel is great. It’s under refurbishment at the moment, we never heard any of the building works during our stay. Was super quiet and not...
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Fabulous hotel, spectacular sea views, good food, friendly and efficient staff. Good position between Los Gigantes and Playa Del Arena giving plenty of options for getting out and about. Range of...
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We have been coming regularly for quite a few years now. We like the area and are happy with the hotel, in fact when we visit other hotels we always use the Barceló as a ‘yard stick’. There is a...
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Just returned from an amazing week at Barceló Santiago. The room was lovely and clean (and cleaned every day by the maid), extremely comfy beds, fluffy towels, mini fridge to keep your drinks cold...
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WOW! Where do I start. Without a doubt one of the best holidays I have ever been on. On arrival, we were greeted by a lovely lady on reception who was so helpful, a gentleman then came over with a...
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This was our second visit to this amazing hotel, I was a little apprehensive with the building works going on, however this didn’t affect our stay at all.
We travelled in a large group and were...
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The perfect break in the lovely Barcelona Santiago. Everything ran like a dream. The Views, food, room, sun terrace were amazing and made this holiday perfect. The pools were immaculate and there was...
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Stayed at Barcelo Santiago for a week for a second time and had a great vacation. Room was clean and comfortable and maintained in that way.
Staff were friendly, welcoming and helpful throughout...
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200 characters minimum? Are you having a laugh? We love the hotel and the town. We've been twice and would definitely come back again.. We would prefer it if the all inclusive wine was a little...
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When arrived was upgraded which was a bonus, huge room, lovely views some rooms being redone which although I had been told before I went but no problem from what I saw food great and good choice...
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We have just had a wonderful 7 night stay at the Barcelo Santiago. We loved the location of the hotel with its stunning views. The rooms were very clean and comfortable and the sea view with balcony...
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We had a fifth floor room which had amazing views of the sea and the cliffs. Great sunsets to watch in the evening. The staff were very helpful and friendly. The rooms were a little tired but...
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Lovely hotel. Blocks of rooms were being refurbished - but we never heard any noise. Rooms are spotlessly clean and adequate for what we needed. Lovely comfy beds and pillows. Staff are...
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Our stay at this location was a complete surprise after staying at many Barcelo facilities throughout Spain and the Dom Republic we could not believe the conditions of the facilities, room furniture...
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This hotel has the most amazing views we have ever seen. It s fabulous , the rooms are very tired, upgraded to seaview but still vety disappointed . Very basic. The staff are really good, so...
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Excellent location for a relaxing holiday with very friendly staff. We were All inclusive with no queueing for drink or food.It maybe alot busier when all the hotel rooms are operational again as...
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We stayed in the standard room without ocean view. Room was spacious, however our bathroom required renovation. Service in the hotel is really good, food quality and variety decent. Pool area well...
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We stayed here in May. There was work being carried out on an area of the hotel but this did not affect our holiday at all. The rooms we comfortable but a little tired, hence the improvements being...
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Stayed her with 2 other friends so 3 in total. We had one room which had a double bed and a single pull out bed which made the room small. However we had a big balcony which overlooked the sea, this...
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When I requested a Quiet Room I didn't expect to be placed in a room with a basketball court outside the room, with the hotel about 50 % full !
Otherwise I'm having a lovely time, there at the...
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My family and I stayed at Barcelo Satiago for a week. The stuff were extremely helpful and there is entertainment from the morning through till the evening. The hotel is in a good location, we hired...
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The hotel is brilliant, room about smaller than we thought, but as we were only washing and sleeping there, it was adequate. Food was lovely, we went all inclusive, so was great not having to pay...
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we had to eat other places on a few occasions on an evening , the food was repeated so many times got fed up with pork and undercooked products. this was our third time and wont probably be going...
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Just completed our seventh stay at this hotel. My wife and I have booked to return again for our 8th stay in October together with 2 of our friends. The Barcelo Santiago is a great hotel with...
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This hotel is in a wonderful location for scenery.It's position cannot be faulted for the sea views and the Los Gigantes.
The hotel is undoing renovations to it's guest rooms .The room we stayed in...
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If there is one thing we'd like is some upgrading & a 'adults only' hotel. It could be a 5 star!
The view is spectacular & location great for a quieter holiday.
The staff are overall very good.
A...
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Checking in was easy. When we arrived in the room it was decorated amazingly as we mentioned it was our honeymoon.
We got half board , breakfast and dinner was excellent. Only criticism was that...
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Just love this place. We are returning home tomorrow after our eighth visit. The only complaint I have is the vegetarian options. We do actually eat other things apart from salad and vegetables...
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Enjoyed a lovely week despite weather being cooler than England! We booked a standard room and were delighted with the wonderful views from the spacious terrace. Rooms are being refurbished, but ours...
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Excellent hotel and staff very welcoming and they do their best to accommodate your needs. Rooms are large and the balconies are spacious and with ocean view (beyond local housing). Fantastic...
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First visit to this hotel, loved the location, views and the area - no sandy beach was not as issue for us.
Good walkway for morning walks and good range of quieter or busier areas to sit at the pool...
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Thank you for a great holiday,the staff were all helpful and courteous. I would recommend this hotel to anyone. Although the only thing missing was a kettle as an early riser I would have liked a cup...
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If you want some total piece and quiet, great food, wonderful views then this is the place to go. Not a lot near by but why would you want to leave ? We went all inclusive which suited us. Very...
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Just returned
Location and views brilliant
Hotel currently being renovated which in fairness may have added to overall experience
This could be an amazing hotel, but needs to up its game to be...
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It is not a 4 stars hotel... Not at all.
Rooms have seen better times (rooms not more than a 2 stars), our wc was broken with plenty of water everywhere, and we found also a special guest (see...
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Lovely room, hotel in the middle of nowhere and it’s a very long journey to anywhere. However, with a view like the one we had, you can’t complain. Obviously where the hotel is based you won’t find...
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We had never been to the Canary Islands before and stayed in Porto de Santiago for a week in January. We really enjoyed our stay and although our room was on the ground floor by the walk way, the...
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Stayed here for the 1st time in April for a week. Fantastic location. we stayed in room 419 which had breathtaking views of Los Gigantes at the front, La Gomera to the left and Teide to the right...
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We enjoyed a lovely relaxing holiday at this very nice hotel , we went Half Board there was a great choice of dishes for Breakfast, , Dinner also great choices. very efficient staff in all...
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Hotel Barceló Santiago
Puerto Santiago
First impressions :- well staffed, clean, helpful reception staff and pleasant staff generally.
This Hotel is sited on a large seafront plot with impressive...
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My husband, teenage daughter and myself spent a very relaxing week here in February. It was our fourth visit to this hotel, we love it! The rooms are light and airy with amazing views, the pool area...
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An Easter sunshine break at this place worked really well for us. Uncertain at first, as our room was 5 floors down and a long walk from the lift, but I actually enjoyed it in the end. Down at ground...
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Lovely friendly hotel in a quieter part of the island. Lovely walks to take in the area. Once the refurbishment is completed it will be fabulous as the rooms are a little tired. The views are...
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Very good food variety cooked fresh daily, always sunbeds available. The hotel rooms balcony view was amazing. Restaurants near by are very good too. Staff are helpful and welcoming. Rooms are...
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This hotel is lovely in all ways. The rooms are spacious with great views from the balconies. The food is nice, there’s always a large range to choose from and the chefs/ waiters are friendly.
The...
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we visited the barcelo during march 2018 ,after spending 2 weeks in tne barcelo sunny beach ,bulgaria which has got to be one of the worst hotels we have ever stayed we were a little apprehensive of...
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I was not convinced by the whole experience at the Barcelo Santiago.
My wife rightly reminded me it is hard to give it a 3 where you consider the simply outstanding location in one of turns out to...
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We spent nine days here in March - should have been eleven but delayed 2 days by snow in Cardiff Airport!
The position overlooking the sea was spectacular. From the balcony you could amost touch the...
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Fantastic viuw to the Atlanic and the dolfins. Fine breakfast, poor lunch a little better dinner. Things from the menu wasn't in the restaurant. A hotel in this price-class should serve better food...
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From the welcome on reception, to the comfortable room (559) with outstanding WIFI and the most fabulous location over the sea crashing onto the rocks below. From the food and friendly service in...
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great hotel .. good location.. very relaxing ... great views over looking the sea from every room ..good access to pools and bars... friendly staff.. some floors above the pool and resturants area...
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Returned 27/03/2018 food extremely poor mostly frozen veg and over cooked. Little variation and breakfast no variety. Rooms tired furniture , bathrooms tired, and very little drawers. Cannot eat at...
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Just back from a week in the sun.
Really enjoyed just about everything about hotel.
Location very good.Short (hilly) walk to Los Gigantes.
Dolphins swam past the hotel during our stay!...probably not...
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Enjoyed the Santiago hotel it was very nice the staff are all very friendly especially Tatiana on reception the restaurant staff Blanca and innes that were waitress (wish all waitress on...
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Perfect location and well run hotel. Request an upper floor and superior ocean view is so worth it. We had our breakfast and dinner included which was plenty of food. Rent a spot in the garage if...
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I really can't recommend this hotel highly enough. Rooms are spacious and luxurious and ours had an incredible sea view. Surrounding area is just beautiful with the most spectacular scenery. Los...
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Enjoyed the holiday wished we had stayed longer .issue was the charge for ai at the pool bar 1to 3pm.no option to use the a la catre retaurant as part of the ai booking.expected at least one option...
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The fact that this is our 2nd visit in 6 months should tell you all you need to know about this amazing hotel. The good service started before we arrived with their being very helpful & speedily...
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View and location great. Food good. Drink good. Hospitality and friendliness of staff very good. Plenty of sunbeds available at all times of day(a few people reserved on route to breakfast, but...
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My room was on the eighth floor offering a splendid sea view - I could actually see dolphins (with my binoculars). Large hotel but fairly quiet despite being busy. Good selection of food available...
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Rooms dated and tired, selection of meals very good especially breakfast. Pool area great and location stunning overlooking the cliffs. Service generally very good with strong animation team if you...
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Just got back after a weeks holiday . This was our 2nd visit to the barcelo and wont be our last. Love the situation of the hotel having fantastic views. Staff very friendly and helpful...
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This is the second Barcelo hotel we have stayed and we wasn't disappointed. Lovely relaxing holiday. Staff friendly, rooms clean, food nice and stunning views. Whats more could you ask for. Will...
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Arrival was a bit chaotic due to several buses turning up within a few minutes. Only one on reception but it was soon sorted and extra staff appeared from the back room. There was iced water...
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Great location. Room had an excellent view although some balconies do not get the sun. Very clean, fresh towels each day but our room was in need of updating. Good variety of food in the buffet...
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We had a lovely week at this hotel, having previously had the same experience here 3 years ago. This is a large hotel - but every guest gets great attention from the Staff who are, even so, always...
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This is our second visit to this hotel in 18 months.
We upgraded to a superior room with a pool view as we had been reading so many negative reviews on TripAdvisor.
The room was very nice, it needed...
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We have just returned from our second visit and must say that we enjoyed our holiday just as much as last time. Everything was perfect for us. We were allocated a room on the 5th floor which was...
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Just returned from a lovely weeks stay at this hotel. The hotel is fairly quiet at this time of year, you can always get a sunbed and a table when needed and the staff are very friendly. Only niggles...
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We have just had such a lovely stay at the hotel. I have only praise for all the staff, they work so hard and always with a smile. I had requested a high room overlooking La Gomera and we were lucky...
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Until end of February this year we hadn’t visited the Barcelo Santiago for about 14 years. What a change! It is certainly much bigger now, as are all the hotels in Tenerife. Despite the size we...
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A thoroughly enjoyable week in this well-appointed hotel offering outstanding levels of service. The position is second to none, and views are spectacular. Dining is buffet style, with...
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Hotel is well positioned and the view from the swimming pool area are good and the room views from our room was great. Never saw the hotel entertainment as it didn’t look all that Could’ve done...
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The area is hilly so need to be strong at walking but it is very pretty. The evening entertainment is reasonable also there are local restaurants to attend if not full board. A few local shops a...
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We were in a standard, sea view room. Took our own kettle, tea and coffee. Enough power points, beds were comfy, and plenty pillows. We had 2 armchairs, fine, 2 chairs and 2 footrests on balcony, no...
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Been to this hotel 9 times love it there ,staff are first class., the cheffs are wonderful and Nancy on reception can't do enough for us also the has staff well what can I say ,they are very...
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My husband and I are not ones to moan but I must say we was really disappointed with our room . We paid extra for a room upgrade to a superior room. Oh my what a HUGE!! Let down. The table edging was...
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This was our 2nd visit to Barcelo and yet again couldn’t fault it, we had a fabulous time Staff were very pleasant really good service. We had sea view room with wonderful views over La Gomera. Room...
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I have just returned from a week in this hotel and really didn't want to come home.
Positives:
Beautiful area, fantastic view from coastal- side balcony
Bars, restaurants, coastal walks, cafes all...
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Don't be fooled by rave reviews on this Hotel, they are offering free gifts to anyone posting great reviews on Facebook! This is a 2 star Hotel at best, not 4 as rated. The rooms are as basic as they...
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This was our first visit to this hotel. We had been recommended this hotel by friends we met on our last trip to Tenerife in December 2017. This time we opted for a half board instead of All...
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We stayed here in September and the hotel was busy the whole time. We booked a sea view room but were initially placed in the very end room on the ground floor. The room was very dark and smelled a...
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Lovely hotel and facilities, and nice place to escape to in November/December.
Hired a car this time and drove up to Masca Village and Mt Teide, quite a few hair raising twists, turns and steep...
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Spent two great weeks at this hotel. Clean comfy hotel staff excellent. Clean hotel and restaraunt pool good. Overall a good area with plenty to do. Within walking distance of restaurant and...
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We were very disappointed by the hotel.
We were given a room on the ground floor and people waking past could look right in.
The room smelt off sewage so we reported it to the hotel and asked for a...
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Arrived at hotel reception and were given usual card to fill in with passport details.no welcome drinks were offered and whole experience was very disappointing.have stayed in four star hotels and...
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Recently went for a week early Feb, had all inclusive board. First off our sea view room was not ready so we had one night in a different room, this was not an issue however having to check out at...
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I agree with most of the reviews shown below.
The hotel is in a great position, with views acrocss the sea to La Gomera and also views up and down the coast, particularly Los Gigantes.
Before we...
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This was our second visit and we enjoyed it even more than last time in 2012. All the staff were very attentive and helpful and the place was kept spotlessly clean.
The food choice was amazing and...
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if you can put up with the (in some instances VERY poor) rooms, then it's a nice location. I've stayed at this hotel on a couple of occasions now;
1. we booked (direct) an upgraded/superior room for...
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Well arrived Reception knew immediately As a regular customer I was getting the single room was not Happy near the end found out they need a bit of grease so €50 each. Two women spoilt my holiday and...
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Been back here for our 2nd time and as before had a brilliant holiday . 10/10 for the staff , food and the hotel in general. I can’t think of a better place during the day around the pool, absolutely...
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Weather not as warm as would have liked due to strong winds but hotel and staff made up for that.was much warmer last year at this time just unlucky this time. Will return again next year to this...
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This hotel is very peaceful fort adult taste and gives value for money. The staff are exceptionally friendly and helpful. The location outside the busy Tenerife tourist areas is a further plus. But...
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We love the location of this hotel,with it's fantastic views & proximity to great local walks,shops etc.
Breakfasts in particular are great and attentive & pleasant service from all staff,makes this...
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My wife and I have just returned home after spending eleven nights in the Barcelo . We have been regular visitors over the past number of years but after returning home this year we have decided due...
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We had a great holiday at this hotel and location no major complaints, room was lovely and the view was stunning, we were in room 911 so not much sun on balcony but didn't bother us as not sun...
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If possible insist on a room above floor 2. Insist that the receptionist acknowledges your requests, they can be a bit abrupt. It seemed to me there was one head honcho on reception and all...
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We have been to this hotel seven or eight time and are returning in May this year. We really love it here, the location and the staff are both excellent.
The downside for me, being a vegetarian, is...
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We stayed for 10 nights in mid-January. Our trip focused on hiking the northern part of the island, so the Puerto de Santiago location was perfect. The location of the hotel itself, right on the...
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Myself and my husband stayed there for a week at the end of January. We went half board with TUI. When we arrived at hotel we were given cava, check in was quick. Pool area was fantastic. There were...
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Great hotel for a winter break. All rooms have stunning views. As a finicky eater I could always find some thing to eat from a huge selection of foods. At breakfast,, the freshly squeezed orange...
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Just returned from a week hoping for sun. Disappointed as only 2 days with mild sun the rest very very windy and rain - even snow on mount teide!
However the hotel was clean and reception staff...
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We loved our stay at this hotel, it is obvious that we enjoy our time here as this is the third time we've b
staye. Great service meals and accomodation. All the staff we encountered were extremely...
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overall we had a lovely holiday, we have been here twice now and we would definitely return, and it would be great if we could have the same room because of its position, just hope maybe there will...
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This is somewhere you can relax instantly with attentive service at very reasonable prices. Extensive food and drink selection to suit most tastes. 3 separate pools and magnificent views of cliffs...
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Its difficult to rate this review as the hotel is in a superb setting, the views are spectacular but there was one issue that clouded ours and many others holiday - The overbooking of rooms...
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Been here 4 times over the years in January and this has been the worst time. The hotel is very clean and the staff are great. We were in a standard double with sea view which was great but they do...
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This was our 14th consecutive January holiday in this hotel. Last year we had a number of big disappointments - no recognition of us being loyal customers (and we are My Barcelo members) poor food...
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Great location, good value for money, excellent service, the Barcelo cannot be beaten
The food could be better, breakfast was good, evening meal needs revamping our superior room on seventh floor had...
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Lovely location with fabulous views. Room 402 would benefit from an revamp and bathroom is dated and shower slow. Friendly hotel but the bar area is too small difficult to get a seat and no area...
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Would go again. Recommend the gorge at Masham, VIP tour La Gomera and Teide tour. Experience needed to do walk down the gorge and good footwear. Take water and food too. Recommend taxi to the start...
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The hotel is in a lovely location. We enjoyed relaxing on the balcony which enjoyed sunshine in the afternoons. Meals were generally excellent and we had few problems finding nice tables with good...
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We stayed in the middle of December for a week with half board. This time we had paid for a superior room with hot tub. Be aware that all the rooms with hot tubs are placed on the left side of the...
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Very pleasant and comfortable Hotel in a great position overlooking the Atlantic Ocean and the Island of Gomera.Very close to the resort of and spectacular Cliffs of, Los Gigantes.
The Hotel is quite...
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Came on the 26 December it was my birthday New Year Eve, wonderful Hotel staff were lovely, on my birthday I had a bottle of champagne and cakes and sweets the staff could not do enough for you the...
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Overall a very nice trip for our first stay at the Barcelo Santiago . We've stayed for 10 years at the Belive Arena and moved because of the gradual decline in the experience. Segregating guests and...
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Had a great time here from 6th to 13th of January. This is our third time back to this place but the first time in about 5 years and we loved every minute of it.
Welcomed with a glass of fizz on...
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From the moment we arrived to the moment we left ALL the staff were extremely friendly and helpful. First class service.
The room was very clean and comfortable with superb views towards La Gomera...
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Clean hotel but rooms beginning to look tired
Service very good at reception and served really quickly in the bars.
Huge selection of food choices but needed to be hotter. meat always seemed dry and...
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This place is amazing. The staff are superb, nothing is too much trouble, the rooms are excellent, well apportioned and the beds were huge ( a bonus when you are 6'5" tall ). Our room was spotless...
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Good hotel in a fine location next to the seafront. Great views across to La Graciosa from the spacious pool area. Nice comfortable room with splendid balcony. Good selection of bars, restaurants...
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We spent a week’s holiday at The Barcelo, as repeat visitors we are comfortable with the layout and the staff are always friendly and welcoming. However this time we felt that the food was not as...
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What a fabulous hotel! We had a lovely relaxing holiday.
Yes the room was tired but I believe that they are being re furnished this year and it didn’t bother us at all as it was kept spotlessly...
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Just returned home from a weeks visit to this lovely hotel, our room wasn’t refurbished and was looking a little tired however it was perfectly adequate and the views out to sea were fabulous . The...
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Arrived on Boxing Day for a 10 night stay. Quick check in and advised to go to restaurant for lunch before it closed at 3pm. Plenty sun beds around the 3 pools with the smaller being heated. We had...
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We would very much like to once again thank all the lovely staff..the cleaners ,friendly bar staff ,fab dining staff who greet us everyday and the management who make our holiday perfect with our...
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From start to finish a lovely clean and comfortable stay food excellent staff in restaurant brilliant cleaners are so thorough stayed in room 209 if you want shade in the afternoon evening good room...
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We normally are not too negative in our reviews. However our stay here was very underwhelming. Customer service at reception was terrible. They did not make you feel welcome or appeciated. Did...
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First time to tenerife and we are so glad we booked it. Barcelo Santiago is in an incredible location. Stunning views especially from the outdoor bar! Excellent food and good service. Good selection...
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I first visited this lovely hotel 12 years ago. It’s in a lovely position in Los Gigantes and there is a real buzz about the place. If you can get a sea facing room, all the better. With all the...
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Visited here over the festive period enjoying both Christmas and New Year at the Barcello Santiago on an All Inclusive basis.
On turning up to the hotel it was nicely presented and check-in was...
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Have stayed here at least four times but have always left to go home just before christmas,so this time decided to stay over the festive period.It was good as we both do not like christmas and wanted...
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Booked through Thomsons now TUI and although printed off the bourding passes still had to queue for an hour. had a good flight. I would recommend booking a taxi as the coach was another hours...
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We stayed at the Barcelo Santiago the week before Xmas. Great hotel, great food especially the gluten free area at breakfast, my son is gluten free and this really made it for him. The pools were...
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Firstly have to say what hard working staff this hotel has, they couldn’t do enough for us.
Had a superior room but other than the view I can’t see what extras we paid for, the room was pretty basic...
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We spent a week in this hotel !! And it was awesome !! After some issues about our contract, (fixed by the hotel) our stay was perfect !!! We got a nice room with an amazing view (pic). This hotel is...
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We stayed here from 19th to 26th December and had a great time .The hotel is very big great pools one of the pools is heated which was great as the two other pools where very cold although some...
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Just returned from a week away at this fabulous hotel, booked with TUI on a half board basis, were tempted to upgrade to all inclusive with TUI but glad we didn’t as it was far cheaper to do it at...
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Very pleased with the hotel, me and my wife paid a very reasonable price for our 7 night stay. The staff were very happy to help and the hotel was clean and tidy. The town nearby wasnt the best, but...
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My 18 year old daughter and I had a great week here from 15-22 December.
We had a room on floor 8 which was fine with comfy beds, small fridge and with a nice bathroom.
The views were outstanding and...
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The location is superb, the facilities are good with plenty of daytime activities. The pools provide enough space even if they are a little chilly at times. There is plenty of space for sunbathing...
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Hi.
We booked the Barcelo Santiago for our end of year holiday simply because my partner had visited the Barcelo hotel in Lanzarote.
He wasn’t disappointed at all. Absolutely stunning. We could...
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We enjoyed our experience. The room was a little tired, even though we upgraded to a superior room, but it was well cleaned. The food was good, but well worth sitting outside to eat as not so noisy...
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Hotel is lovely, staff friendly and welcoming however the room was smaller than we expected for a superior room and not a lot of storage for clothes.. The balcony and hot tub were great, the balcony...
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Just returned from pre- Christmas break in the sun. Much recommended when so cold at home. I can sympathise with some of the negative reviews that have been posted but nothing is perfect and this is...
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We enjoyed a week at the hotel Decemer 2017 all the staff were very efficient and made you very welcome. We are planning to return very soon.the location was very good and near to shopping centres...
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The cliffs of Los Gigantes are beautiful to see. Lots of nice walks and plenty of sightseeing is easily available. Very friendly area. Hotel is very nice with some great amenities and a great...
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Nicely situated with great views. The superior room was spacious & comfortable with a big balcony. The site is beautifully planted and the pools looked inviting but I couldn't go in because I...
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We visited the Barcelo mid December, when we got to our room and there was glass on the floor near bathroom, I cut my foot! Was surprised no apologies! The cleaner did come up to our room Stright...
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This write up is now long overdue, something I have meaning to do for a while now, but I think it's time that people know exactly what to expect when visiting this stunning Hotel.
We have recently...
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Booked via TUI - We are in room 557. The rooms is in desperate need of good care - the tub leaks water, sink is chipped, doors are peeling. The only best part are the sea views.
And the worst part...
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Great hotel, of 2nd time , as is what you want for a weeks winter sun escape. Fantastic location , on seafront and facing the wonderful giant cliffs at Los Gigantes,
Tenerife. Good facilities...
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My wife and I have a holiday booked at this hotel from 21st – 28th December 2017
Being mindful of the postings about noisy building works and swimming pool being out of use I contacted TUI to enquire...
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Staff very helpfull and kept clean, bedroom & bathroom needs refurbishing. Hotel is on a sloping site so lots of steps. Excellent views to sea and los Gigantes, all inclusive does not include...
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We had a great holiday at the Barcelo Santiago from 30th Nov to 9th Dec.As requested we had a room on the 5th floor over looking the sea and we were able to enjoy the lovely sunset from our balcony...
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Our second time in this beautiful hotel. This was our first time as all inclusive. And we can't fault the food or drinks. Food was lovely fresh, plentiful and something for all tastes. Alcohol...
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The hotel is lovely, the staff are very helpful and friendly, excellent food and drink. The entertainment team try very hard to get you involved. The evening entertainment is the usual, which wasn’t...
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We stayed in this hotel from 9 to 16 November 2017. We paid for ‘all inclusive holiday’.
Yes, we were met with champagne glasses upon arrival at the hotel, the receptionist was very fast and got...
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The area is very hilly. Walks are very nice if your able to cope with steep hills but if you have mobility difficulties you will need to research the surrounding area to avoid disappointment.
I...
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Very impressed - the staff were consistently friendly and helpful and the all inclusive covered a huge range of drinks and snacks with lovely touches like prosecco at breakfast that made you feel...
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Just a consistently lovely service. Really lovely staff who all seemed to make an effort to have us enjoy our stay. Clean rooms, sunshine and good books were just perfect for a relaxing week away...
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This is a nice friendly hotel that is always clean and tidy. The all-inclusive food is of a good quality and there are always live cooking stations being used. The pool area can be very slippery when...
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very good hotel! Room was nice, room service very good. In restaurant there was a lot of food. We prefer table with ocean view. Receptionist was very helpful. Hotel is located in good place! Nice...
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Booked this hotel for its quiet location as we wanted a week to recharge our batteries.
As mentioned before, we also received notification from TUI a week before advising of building works around...
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We will reccommend this hotel for our friends. The service was very good. The location is good for excursion in the town or oter parts of the Island. We tok buss to the small village near by. Last...
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For a first stay in a hotel it was a pleasant experience. Location is fantastic- on the sea front. Staff on the whole are helpful and friendly. Rooms/decor could do with updating. Food was basic...
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Brilliant holiday. Staff helpful and friendly , entertainment team really fantastic.we were half board - food was plentiful and great quality. Sea views spectacular .Room comfortable although...
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Hi I stayed for 4 nights at this hotel....but overall had a relaxing break.....as I only stayed for 4 nights did not get much time to do excursions or go anywhere far.....as soon as i arrived i told...
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just back first the work that is going on is not a problem,
now thanks to all the staff in all parts of the hotel,had a great holiday
in room 419 good looking out from that room.
good walk round to...
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A well run hotel with outstanding sea views in a quieter resort near Los Gigantes. The Staff are friendly & helpful with daily activities available with something for everyone. At the moment there is...
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Stayed at the barcelo beginning of November. First time to tenerife our friends always holiday in tenerife in November. We stayed all inclusive and could not find fault with anything even the work...
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We were there , 12th November for a week. We had the email from TUI ONE week before we went even though we know now they knew well in advance re building works. Offered money back but at such a...
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Have just got back from a week A/I at the Santiago , very good stay, food excellent plenty of variety always fresh, and staff couldn't be more helpfull. Hotel amenities and entertainment again very...
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We stayed for one week. The first room was on the ground floor with limited view of the sea and smelt of damp. We were moved very quickly and efficiently when our concerns were voiced immediately on...
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Barceló Santiago hotel is our favourite place to have a holiday. The staff are always very helpful, the views are amazing, and there is plenty of different types of food. We have tried many other...
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I booked this holiday as a surprise winter break for my wife a little over two weeks before traveling. We had not been to this hotel before but the location being built into the cliffs looking...
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There is work going on around the hotel which can be noisy at times.
The food was plentiful but was often cold.
The air con was hit and miss although we did get offered a fan, the power went out a...
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Fantastic ten days in a clean modern hotel with helpfull friendly staff and quality entertainment, good day activities, nice quiet relaxing sunbathing areas with quality food, Looking forward to...
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try to get a room on 5th floor views are amazing. Disappointed that you have to pay for clean pool towels and for a safe key 3 euros day. Food choice and quality is excellent. Pools were lovely...
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Stayed last year and was recognised by some staff . Food good and on the whole resort was good. But disappointed a little from last year because of refurbishment of hotel with no prior warnings...
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Excellent staff, right on the waters edge. Half board was enough for us. Excellent breakfast incudes Cava and real fresh orange juice. Evening buffet was well stocked but lacked flavour and...
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Loved our stay every thing was spot on apart from the evening entertainment which could of been much better but that was the only down side . Its in a great location a must while there is a trip to...
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Booked for a quiet week at this hotel as we had builders at our house for two months and needed to escape the mess and noise . Left the builders at our house and arrived at the hotel.
Each day a...
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Superb views from this hotel. Only a small black sand beach but pleasant walks along the coast with many shops and cafes. Very hilly. Good for families but very busy during school holidays. Only one...
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The aura in this hotel is wonderful created by a truely professional friendly staff. The views from the hotel especially the pool bar and certain sections of the restaurant are outstanding. A superb...
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We stayed there a week ,HB .The hotel is well located ,planty of shops around,LIDL is just 15mins away.
The staff and the hotel are very good,everything is clean,everyone is working very very...
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• Live wires hanging down on show - un-protected behind dressing table for my child to play with, brilliant!
• No kettle?
• Filthy dirty floors. Obviously just swept over and over again. Not...
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We had booked for 11 nights, but when we arrived a room was not available for the entire holiday!! We were given a room for 1 evening, and then had to move to a different room for the remainder of...
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Excellent hotel,views amazing,overall stay could not fault it.would certainly recommend to friends and family.staff helpful and very pleasant.food very good,and plenty of choices.entertainment...
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We had one of the best rooms in the hotel, a penthouse junior suite with private jaccuzi, located on the corner. This gave us a 270º view of the cliffs, coast, right round to la Gomera.
The jaccuzzi...
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A lovely getaway for our first time away as a couple. Very relaxing, stunning location and a wonderful time had! Plenty of activities to participate in both in the hotel and on the island. Siam Park...
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Thought it only fair to be warning other potential customers of some maintenance works due to take place at the Barcelo Santiago between 6/11/17 & 9/12/17. Having stayed at this lovely hotel in...
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Just returned from our 2nd two week stay this year (we were also here in May) and purely by chance were allocated the same room with stunning views towards Los Gigantes on the 6th floor which had...
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We had such a lovely time here and would definitely come back! The evening entertainment is varied, the food is fabulous (we always sat outside and had fantastic service) . Pool Bar staff were very...
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We stayed at the Barceló Santiago during half term and we had a fantastic holiday. We went as 2 families with children aged 9 - 16. The hotel was clean, staff friendly, rooms lovely, food great. We...
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My first visit to this hotel and would highly recommend, location was perfect, hotel was quiet. The food was good but not very exciting especially in buffet restaurant. The staff at the hotel were...
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I can’t say that we didn’t enjoy our stay at this hotel which is in a beautiful location with extensive sea and cliff views but did feel for what wa supposed to be a superior room we booked was...
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Stunning location, great service, good food, clean environment, lovely staff. Just returned from our 6th holiday at the Barceló Santiago and we will be booking for next year. Something for everyone...
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Overcrowded swimming pool and area too small around the pools. Food excellent. Hotel rooms are tired and need refurbishment. Excellent food and service in the restaurant. Fantastic views of the Los...
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An excellent hotel, excellent service and friendliness of staff.
We go back time and time again, as we love the service and the cleanliness of the hotel.
Fabulous views and a relaxing time had by all.
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Good value for money, enjoyed the pool and outside areas. Food good quality. The staff were very friendly especially in the restaurant where the service was good. Sea view room was comfortable but in...
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Lovely hotel in great location, beautiful views . Ideal for a quieter holiday , but easy access to trips and other resorts if you want a bit of variety,
Rooms are good and some updating is under way...
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Cannot fault the staff... from housekeeping to waiting staff all could not do enough to make sure our holiday was fabulous.
The spa was excellent.... really enjoyed the morning spent relaxing...
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Wonderful holiday, fabulous location.
This was our 5th visit. Food was excellent, menu much improved - the choice was amazing and plentiful.
We would happily recommend this hotel for couples wanting...
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What a location and lovely hotel, had a great time, will definitely stay there again, just lovely and relaxing and the the views, wow! Will recommend to others, didn't see another hotel and location...
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Overall a lovely hotel in a superb location to enjoy peace and quiet, not a busy resort but plenty of bars and shops within walking distance of the hotel, general maintenance works ongoing when we...
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Visited my cousin who was staying here in a junior suite. Well priced with a hot tub on the balcony, and great views of the sea. Looks like a really lovely hotel. A couple of bars outside looked good...
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very good hotel with efficient staff and well kept grounds, comfortable rooms and good facilities, but with some small issues, no late check out although rooms were left empty all day, no Balinese...
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I have just came back from a week away with my girlfriend and we were very impressed . It was our first holiday together and we are so happy we chose this hotel . They were a few faults we had...
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Overall a lovely hotel, great location and really friendly staff. The rooms were starting to show their age, outside lights not working, cracked tiles etc, but I would definitely recommend this hotel...
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Would be perfect but the problem of noise until midnight in the street side room. Rooms on the opposite side of the hotel, at a surcharge with sea view, are probably quieter.The location with great...
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Enjoying our holiday very much. Views across the sea from our room is absolutely gorgeous. The staff are all very helpful. Good restaurant, so much choice, to suit everyone & the service is very good.
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A lovely week away in an amazing lovely little town away from the busy night club seen but still only a bus ride away if that's what you wanted
Lovely beaches nice and small so never busy
Mini...
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We stayed here as part of a family celebration and I must admit as it we are all adults it was very suitable for what we required, To be fair there was a problem to begin with the staff and TUI rep...
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Stayed here for 10 nights in September..
Positives..
Firstly, the view from this hotel is spectacular and is its greatest asset. The way the light fell on he cliffs of Los Gigantes mean't that no...
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Nice hotel not vey much out side =bars supermarke ,t only a few had to walk to see more very hilly for people with walking definitely .plenty of entertainment for the children 💃🏾Bus s very good if...
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After visiting this Hotel for the 5th time we decided to go for a 6th and spend our 38th wedding anniversary here. I had been in contact with the Hotel by e-mail before we arrived to see if we could...
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The hotel is in such a picturesque place and has an incredible view!
This is his most important and significant plus.
I also note excellent food, and a variety of sea food. (and champagne for...
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Just back from a weeks long holiday at the Barceló Santiago all inclusive. This hotel was amazing!!!. First of all the view is a 4 star rating in itself. The most stunning views that I have ever...
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We stayed for 1 week at Barcelo. We booked directly with the hotel which was better as this included a taxi transfer. The transfer was efficient and quick with very pleasant drivers both ways and...
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we have just arrived back from a two week stay at Barcelo, To say we were disappointed is an understatement. We decided on Tenerife and Barcelo as our tour operator had been here before and recommend...
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Just got back from a relaxing holiday at the Barcelo Santiago. Marvellous hotel, with good facilities, in a great location. We were all- inclusive and the food was great. All the staff were really...
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my husban took me there for our anniversay we had a premier room and it was lovey huge balcony only thing i can say is that i they need to put table on balcony as they only have chaire and a...
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Pretty decent overall..Be aware this Hotel caters for the French mainly with Brits being in the minority,and the menu is based on a more European palate..Air con is useless in all rooms..The sea...
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Stayed at Santiago in 2015 and 2014 and it now appears to have lost some quality. Attention required to encourage good reports to be made by guests to ensure best possible comments to be read by...
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We stayed for a week. We had booked a Superior Room, which was very clean and offered stunning views of the ocean. The room itself was a little "tired" in places, for example the fridge door had...
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This was our 5th visit to this hotel, so obviously we love being here.
This was for our anniversary, and when we arrived we found sparkling wine and chocolates in our room, a lovely and thoughtful...
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Love this hotel, they make your stay worry free and relaxing. All staff are smiley and can't do enough for you. It seems to be their motto to make every single guest happy and to enjoy their stay. It...
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Another amazing stay. Had the Deluxe suite on Los gigantes side which was well worth the little extra. The staff as usual were faultless and always good to see them again. Love this place and cant...
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Very nice and clean hotel only issues we had was overbooking so we had to change rooms after the first night and also found the buffet restaurant quite limited on main meals on offer but good quality...
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We traveled as a couple to this hotel,we stayed over the bay at los gigantes
hotel 2yrs ago so we thought we'd try this hotel.
The room was top floor 911 we stayed 10/17 september view was amazing...
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Wonderful Hotel all round, staff , and hotel excellent , beautiful views, couldn't have been better. very good value for money , lots of lovely walks , boat trips to los gig antes Marina saw the...
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This was how 3rd time at this great hotel the staff are excellent the food and drink are very good and the position of the hotel is very good the only two small complaints are the rooms need updating...
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We stayed for our honeymoon. Got upgraded, free spa entry and gift voucher. Staff where very freindly, the hotel is clean and fresh. Food is good with plenty of vareity. The location is superp with...
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My hubby and I stayed here for 10nights from 12th Sept to 23rd September. This was our first time in Tenerife and hopefully not our last. Hotel was a reccomendation by my in laws and so happy we...
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This is our 3rd visit to this hotel and I can’t fault it. The food, drinks and service are excellent and such a relaxing stay. The location is very peaceful but if you want to explore everything is...
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Enjoyed our holiday. The location was very good, & staff very friendly & helpful.
The hotel is looking tired in places & the rooms require a refurbishment.
A high floor room is best, overlooking...
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I am going to keep this short and sweet.....What an amazing place to stay!
Just arrived home from a week here. A group of 6 of us went here and had such a brilliant time. I must make a massive...
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I stayed at the Barcelo Santiago for one week and it was a lovely hotel, great views from the rooms with big balcony's all with sea views, the staff were very polite and helpful, big restaurant...
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Myself and boyfriend have just returned from a 7 day stay at this hotel. We couldn't fault it, we upgraded to a superior room with hot tub which was definitely worth the extra money. The balcony did...
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We went here during the first week of September, which is a fantastic time to visit the island as the weather is amazing.
When booking this hotel make sure you book a sea view room but don't bother...
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Just back from a 10 day stay at this wonderful hotel.
Our room was on the first floor so no views of the sea or the stunning cliffs for us- not that we were bothered by that at all as we're not...
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We've stayed at this hotel twice this year, once for our honeymoon in May and again in August when we returned with our 3 teenage sons. The hotel's location is superb, with stunning views.
The...
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This hotel was very nice. I stayed here with another 3 people and we had rooms given to us which were right next to each other.
We booked for a sea view and it was a beautiful view across the sea...
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We returned Friday 8th Sept after a two week say here. It was our first time in Tenerife so didn`t really know what to expect.
We decided to book a superior room which is definitely worth the extra...
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Booked a superior room with sea view and we were not disappointed! Room was a good size and we were given a high floor and a large bed as requested. Lovely reception and pool bars with excellent...
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Spent the first week of September in Puerto Santiago & stayed at the Barceló Sanitiago – it was a good choice. The views from the hotel were impressive: to the west, on the horizon, lay the island...
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We are still here!! Loving it so far on a ten night break !! Guests are really friendly - there are not too many small children and it's really quiet. Presently extremely warm particularly in the...
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Definitely the best all inclusive holiday so far. Huge variety of high quality food and very kind staff. Stunnig view from the room on 5th floor, however sometimes there was some unpleasant smell...
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First of all I absolutely loved this hotel! Food, drinks, the pool and especially the view was exceptional. All the staff was extremely friendly and easy to have a conversation with, if you needed...
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Hotel had great service, all staff was great, rooms comfortable but some areas of the hotel would need some money spending on it.
Family felt the pool area and entertainment staff was brilliant.
Food...
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The resort was a great place to stay at,
the staff went the extra mile to make you welcome food was excellent. There was a lot of different nationalities, the Spanish people very friendly as was the...
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This place is amazing, the view from hotel was nice we were facing the sea. The food is nice too there was a lot of variety to choose from. Evening entertainment was gd u can never be bored
The only...
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Hotel in a lovely position with excellent views. Friendly staff. Good daytime activities in summer such as colour games and large pool inflatables. Hotel marred by having to pay a pool towel and safe...
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We stayed here for 14 nights in June.
On arrival, after midnight we were told our room wasn't ready so we would be put in an alternative room for our first night and we would be compensated for the...
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So, first of all, this is a good hotel with stunning views of majestic cliffs and the sea. You can just about make out the island of La Gomera too. Very beautiful.
The surrounding area is nice and...
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We stayed here as a couple for a week from the 22nd-29th August 2017,We previously when booking the hotel upgraded the room to a Seaview suite, but when we got to the hotel we had been upgraded to a...
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Entrance and pool area is lovely with amazing views.
However that's where anything close to 4 star ends.
From speaking to other guests it seems that the superior rooms are nice enough but not...
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This hotel is undergoing some modernisation but did not intrude on our holiday. The views are great. Pool side staff found rude but didn't let it bother me. The main restaurant staff are lovely and...
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One of the best hotels we have stayed in. Stunning views clean rooms, great variety of food and drinks and the rooms spotless. The staff work so hard to ensure you have a great stay and are friendly...
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Beautiful hotel set in a fantastic scenery on the water front. A short walk around the cost will bring you to a lido, and even further along the path takes you to the harbour town of Los Gigantes...
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We started off with a bad first 18hrs at the hotel. But from then on all was good and as expected.
Rated as "Average" as no option for "Good" but don't think it warrants a "Very Good".
We arrived...
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To be truthful I can hardly fault this hotel. The food was excellent, the pools were lovely and the rooms were clean and comfortable.
As I said before the food was incredible, there was something...
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Stayed for a week at this hotel. Booked a superior sea view room before arrival, no regrets with this. Room had a magnificent view and was exceptionally clean. We were half board, found both meals to...
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The nearest toilet to the pool, is inside next to the restaurant.
There is no poolside toilet facility.
It's interesting to note, that the inside toilet is always empty.
It makes you wonder where...
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If anybody is an severe allergy sufferer then I can recommend Barcelo Santiago 100%. The staff took my allergies seriously and understood what I wanted regardless of the language barrier. They...
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Does not cater for pure vegetarian..
And
Your child gets a SOFA BED- which is very uncomfortable to sleep on..& you have paid
A FULL PRICE...for your child...
Child unhappy... makes the holiday not...
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Excellent stay. Great entertainment! However, the pool wasn't cleaned regularly and there weren't enough sun lounger or umbrellas for the amount of customers. Overall beautiful scenery and very...
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The hotel is beautiful and is perfect for a relaxed holiday. The staff are really friendly and helpful. Rooms are kept really clean too. The only thing we noted all holiday is that we are not sure...
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Just come back from a weeks holiday at the Barcelo Santiago, the views were beautiful and the weather was very hot, which was perfect for us, was a bit worried because i was told that the south is...
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Just returned from a 11 night stay at the Barcelona Santiago and what a fantastic time we all had. Travelled with my husband and 2 sons aged 19 and 15 so was a little worried that they would be...
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This hotel is well situated with outstanding views, it is very handy for evening bars & entertainment. Would definitely recommend Route 66 bar, across the road.
All Inclusive isn't all...
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Excellent hotel stayed 9 times now brilliant all round . Staff very helpful location is good would recommend this hotel to family's always book direct with hotel and they organise collection to and...
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We've just returned from a 10 night stay at Barcelo Santiago. The staff were excellent, the rooms were comfortable and the pool area was fantastic. We would definitely return. Towards the end of...
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This is a lovely hotel with very friendly and hard working staff.we had a deluxe sea view room with truly stunning views.
The hotel is full,however it is a lovely mix of ages and nationalitys,most of...
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The views are unbelievable of the mountains and ocean.
Night time entertainment is good, there wasn't a night we'd be bored.
Wi-fi all round the hotel.
Very clean and well looked after hotel.
My...
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Good overall holiday, the views were sublime!
Buffet restraunt seemed to be the biggest let down with the amount of flies, ants also on various tables we attempted to sit at. The food itself was...
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Had a great time here overall and would recommend.
Staff were very helpful, polite and hard working.
The hotel was spotlessly clean and the gardens pretty.
Entertainment was very good - the best...
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Pool area was clean and gardens were very pretty.All inclusive drinks ended at 11pm! Had to get up very early for sunbeds! Los Gigantes was very quiet town not enough nightlife, no nearby markets or...
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The hotel rooms are a little tired but fine. The food is an eclectic mix catering for most European nations but generally OK and breakfast is great. All of the hotel staff we came across were...
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Bad breakfast. Lovely suite. Nice area especially for polish speakers like me. Some great bars with wonderful polish waitresses. If you ask nicely the tapas are available. Tip well its worth it...
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At present sitting on my large 4th floor balcony enjoying the spectacular views and arm sunshine. Having a canopy helps . First time to Tenerife, and very impressed with the Barcelo santiago. Views...
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Stayed here with 4 friends, hotel is located pretty centrally with a few bars and shops nearby.
Food was excellent, lots of choices every day! Breakfast was by far the best I've ever...
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Went for a family meal in the restaurant Sabor within the hotel. Although not part of the all inclusive (30% discount applied), both food and service were exceptional. This made for a very enjoyable...
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The room is fine, very clean and clean every day , clean towels and bedding regularly , the food is excellent,plenty of choice the staff are brilliant and friendly , a lovely place to relax...
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The hotel is neat and really clean. Rooms are cleaned everyday and are overall very comfortable and nice. The entertainment is one of the best part of the holiday, great friendly staff. Always...
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Overall excellent holiday at this hotel,view from hotel balcony (room 330) overlooking los giantess was the best view we have had on any holiday.Rooms cleaned everyday with fresh towels.Staff worked...
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Nice little trip sort stay before my holiday been here before and was great wasn't disappointed this stay was very pleased with it staff very friendly helpful couldn't do enough for us will...
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This hotel was excellent. My boyfriend and I arrived just before 11pm the 3rd week of July and were given a glass of prosecco on arrival! A special way to begin our holiday. There was also a cold...
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Will give you a true and honest opinion of this hotel.
The staff were exceptional and just couldn't fault the service we had, they work so very hard.
Our room was ok, we had a sea view which was...
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Lovely hotel, stunning location. Pool area and beds very comfortable. Pool bar excellent with great waiter service. Good range of snack. Rooms nice enough and comfortable but a little tired look and...
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Great hotel staff very friendly and helpful.The views are fantastic rooms ok but need updating,plenty of choice in restaurant but not always very hot ( thanks to waitress Ines she was lovely)no...
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Found the hotel clean and tidy and the food variation and quality much improved from our last visit. Been to the hotel on 3 occasions. The hotels caters very well for families and there were plenty...
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Arrived at night, had quick efficient check-in with glass of cava, a nice touch. A small buffet was set out in dining room, most welcome. Room was on fourth floor, clean but dated and a bit tired...
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Greeted by Nancy on reception with a warm welcome and quick rundown of services and offers with directions to facilities. Also went above and beyond with organising day-bed reservations :) . Our room...
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We enjoyed everything about our stay at Barcelo Santiago - especially we would like to mention the room and the view from there. Most of the staff was very friendly. We have hoped more guests (beside...
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Loved the hotel, loved the staff, everyone was so welcoming and friendly, and if it was adults only hotel I would be even more satisfied, but nevertheless I loved it. Would definitely recommended it...
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We satyed here for a week and really enjoyed all aspects of the hotel on an inclusive board. The satff were friendly and helpfull . Food was always hot and well presented and variouse dishes on...
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It was mine and my boyfriend's first holiday together. (Just finished A Levels!)
We had the most amazing time, and were dreading leaving the whole time!
We went on excursions such as mount teide...
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We came with recommendations from friends. Fairly standard accommodation looking a bit tired and well worn, cracks in walls. Toilet roof panelling fell down and we had to click it back into place...
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First impressions are the hotel look fine from the outside and reception area looks good. And with modification to the balcony railing replacement make the outside look more modern. However, the...
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Another great holiday at the Barcelo Santiago. Just spent two weeks and thoroughly enjoyed our stay. This hotel has fantastic views and great facilities for all ages. Would have no hesitation in a...
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Just quickly before I get into the review, please ignore all the fools who are giving this place negative reviews. I genuinely have no idea how they can say most of the things they've said and would...
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would recommend to my family and friends, had a lovely relaxing week. Could you with a couple of things adding but all in all hotel and staff were very good. Spa was amazing and gym had good...
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Me and my partner had the most fantastic holiday ever. The staff were so friendly, the hotel was excellent. Food was really good enjoyed it every single day. It was my 21st birthday I received a free...
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The sea and mountain views are exceptional at this hotel. The staff are so incredibly friendly and helpful. Everywhere is very clean. Our room was perfect in every way-wonderful balconly, awning...
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Hotel was amazing with wonderful views of the coastline , swimming pools so clean with lots of sun chairs and umbrellas you can relax with a cocktail , or just sleep , or read a book in the quite area
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We booked this resort for a week on an all-inclusive basis for our honeymoon. Upon arrival we found a bottle of cava and a chocolate rose in the room. We reserved the Junior Suite, which had a...
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Stayed a fortnight half board. Lovely sea view from third floor room, Furniture poor condition and infested with small weevils which were eradicated by our hard working maid Tina on a daily basis...
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Our second time at this hotel and it was just as good as the first time, great quality food, comfortable sun loungers and great views (second to none). Staff were all very helpful, restaurant worked...
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Lovely hotel - quiet location. Food choice very good. Standard rooms a little tired / superior rooms very nice with lovely views. Reception staff very helpful.Outside dining is lovely and snack bar...
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overall a great stay in an beautiful location. furniture is a little dated in the rooms and could do with up grading. Great facilities available should you wish to use them. Pool area layout and...
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We had a standard first floor room with a sea view, stayed for one week with our 16 year old & 19 year old daughter. Our arrival was late @ 12.45pm however, the hotel had ensured they had food in the...
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Decent hotel,good services, good food!
Generally clean and tidy.
We stayed in room 555 which had beautiful views but was very outdated, bathroom not so clean and door handel kept locking us out of...
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Reading other negative reviews before hand I just thought people were being too picky and I am not one to complain however it didn't meet my expectations. The pool area, entertainment, outside bar...
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Was a lovely hotel, the views are breathtaking and was a nice quiet and relaxing stay. However the air conditioning in the rooms were poor, fridge didn't keep our drinks cold. The double bed was two...
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We've just returned from a week all inclusive here and overall it was fantastic!
The cava on arrival was a lovely touch after an entire day of travelling; we were checked in quickly and were offered...
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Stayed at Barcelo Santiago for 11 nights (All Inclusive). Excellent friendly hotel. Staff cannot do enough for you. Amazing views over to the cliffs of Los Gigantes and the island of La...
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We stayed for one week in June. This hotel is amazing. The staff work tirelessly to make sure you enjoy your stay. From the reception staff to the bar staff. You have waiter service for drinks in the...
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Recently returned from Barcelo Santiago on a 7 night stay with friends. Overall we really enjoyed our stay in this hotel and the view was the highlight. Pool and lounging areas were always clean and...
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Staff were nice and pleasant, room was clean and nice we had a beautiful view. All inclusive isn't all inclusive still had to pay for food if you wanted more portion or more variety and drinks only...
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Seventh time to this hotel & still as good as ever. Perfect place for sun, good food and a little entertainment. This time we were given a double aspect room with sunbeds on the balcony, perfect for...
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Very good hotel food and pool are was fantastic .Very clean and staff was very friendly and polite .The view for our room was fantastic. There was a few pubs shops and restaurants in the area it was...
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Breath-taking views from the pool area towards Los gigantes and of crashing waves on the rocks. Very efficient and friendly staff. A wonderful pool bar to end the day and watch the sun setting over...
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The hotel exceeded our original expectations. The view is amazing all around the hotel. It is well located with bars and shops within walking distance of the hotel. But to get to a good standard...
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Lovely Hotel, would recommend and would defiantly stay again, staff were nice, entertainment was great and helpful for excursions. If you are looking for a beach holiday then maybe this location...
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Great hotel - amazing views and pools. Food was excellent and varied - all inclusive drinks also good. Great service from waiters and bar staff. Only downside was paying for a sea view room, however...
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Amazing location enjoyed our stat better than Mexico will definitely be going back, great value for money, lovely staff that spoke good English. Would recommend. We were in our room within 7 hours of...
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This was our first holiday together as our kids are now grown up with there own kids so it was important to me and the wife to find an ideal place, it took us a while as there is so much to choose...
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Had a fantastic holiday with my gf and her family, the views were breathtaking and visiting the teide was a once in the lifetime experience.
The food was very nice at the hotel and I did not have...
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Great food, amazing views, friendly staff, good room service, clean and modern hotel, would definitely come again, close to some caves with water entering which was awesome to see. Overall an amazing...
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We (spouse and myself) spent a VERY nice holiday end May first week of June in the hotel Barcelò in Puerto de Santiago (Tenerife).
Upon our arrival we were greeted by an extremely friendly Rosanna...
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We booked this holiday through Thomson and it certainly did not disappoint. We arrived at around 11pm and they offered us food from the buffet restaurant and we also had two bottles of water in the...
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The sun sets are beautiful, I dont generally get involved in the activities but both Jonathan and Frankie are excellent at Pilates and Yoga - excellent
Overall the staff are very nice, very welcomng...
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Hotel was nice all round however the rooms were a bit dated and we had to have two single beds pushed together which was annoying. Air-com wasn't very good either. Service in the restaurant and the...
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I booked this hotel as a package deal via Thomson for a relaxing week-long getaway with my friend. The reason I chose this deal is because Thomson claimed the hotel was adults-only. Let me tell you...
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Every aspect from the champagne upon arrival, cleanliness, staff knowledge, entertainment and mealtimes exceeded all expectations. The kids club and disco was brilliant. My daughter ensured our day...
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The worse cuisine I've ever eaten at an all-inclusive 4 star hotel. Tasteless, tired, over-cooked in a manic dinning room atmosphere. Had to eat most dinners offsite at The Fisherman's Inn (which...
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Our stay was relaxing with great food choices and plenty of room around the pools. A great location with wonderful views and friendly, helpful staff. Will return here next time we decide to go to...
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This was our 3rd Barcelo stay. Beautiful views, rooms worn and dated but still amazing beds. Beautifully clean. Air con sounded like a tractor in the room but they said there was nothing they could...
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Very clean moron hotel with amazing views, great location, delicious food & fantastic staff.
Food - I'm a chef myself and the food is outstanding, very tasty and high quality!! Loads of different...
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This is an excellent hotel with very good and attentive staff in all areas. The location of the hotel is stunning and the views from our terrace on the 8th floor were magnificent. The room lighting...
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My daughter and I have just had a short break at this resort. We had an amazing time. Everything was just perfect. The food is very fresh and there was so much choice. We were even upgraded which...
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Ok so I want to start this review by saying that this is a very very good hotel. Staff are lovely, facilities and location are great. We booked this hotel for a last minute short break and were...
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A must stay location for views and facilities, quality family friendly hotel away from the busier parts of the island but still easily accessible for travelling to the airport and for excursions...
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hotel was well maintained and very clean. Beautiful views from our room. Most of the staff were polite others however were not, only a few though. not much to do for babies especially with buggies...
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The stay in Barceló Santiago was amazing. The best thing about it has to be the location as it has fantastic views. But everything is well thought and put together. The food is quite good for a large...
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We stayed here with our young family and it was an absolute pleasure to find a hotel with amazing views, clean and comfortable with a real mix of old and young. If it's out and out children's play...
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2 weeks 12 may to 26 may. Loved the hotel, staff and entertainment. Food choice excellent. at the end of a big hill but taxis so cheap for local rides. Used local buses and they were very...
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best view from the balcony and very fresh and extraordinary breakfast!! The rooms are modern and have a very comfortable shower. The pools and jacuzzi invite you to swim.
The view on los gigantes the...
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The location of the hotel is amazing for views and took some great pictures. Not really a decent beach near by your need to walk a good half hour or catch a taxi. But the pool was good enough for me...
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Excellent, couldn't be faulted and especially location with superb views. Maintenance called once for faulty balcony door lock - fixed promptly. All staff extremely cheerful & helpful. Would love...
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If you've booked this hotel don't panic, there's nothing here that's going to ruin a holiday. My review is based on my personal likes and dislikes.
Likes
Pool
Gym
Reception
Dislikes
Our room...
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the most superb location possible.
relaxes and comfortable hotel
everything worked well, with a quiet efficiency
beautiful layout of pools, all clean and fresh
food and service was good; it cannot be...
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Enjoyable break although there is not a lot for youngsters apart from the kiddies club.
Personally I think that the hotel would do more if it was an adults only hotel as a good many of the visitors...
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Hi I travelled on my own and for 10 days. My room was standard with a sea view. Negatives, yes there were areas that needed a little tidying up, but none were a,safety issue.
Positives :- where to...
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This was our third visit to the hotel and we've booked to go back in September - but may cancel.
Generally we felt that the hotel service and management was not as welcoming as last year. Also, the...
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Overall we really enjoyed our stay here. Location was great for a quiet relaxed holiday. Pools were great. Only downfall was the buffet dinner lacked vegetarian options and not everything was...
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We visited here with family and friends, we had a fantastic week with great service, reception bar excellent as always,we had the same table reserved for us every night in the dining room, food good...
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Great hotel for peace and quiet views stunning sixth time to the hotel food great checked in online before arriving requested room 611 which they gave us and quick signature and off to the room...
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Arrived late at night quick check in got the room very small some of the amenities mentioned not there so asked to be moved so next day in the full size room. Booked direct so got a free trip to the...
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Fantastic hotel with unrivelled sea views from restaurant, balconies and pool areas. Friendly, helpful staff. Great choice of food - always something to tempt you to eat more! Attention to H + S...
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I wanted a peaceful quality break in the sun for a few days. I searched a lot for the right country ( I didn't want to travel far) , I read reviews on the hotel I wanted to find and it's...
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Very friendly hotel, excellent peaceful location, good amenities, very comfortable beds, good food quality with choice, excellent drinks on all inclusive, would recommend to anybody. The views from...
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Really love very hotel. For the moment t part all the staff are friendly but t a few not so! Location is superb. Rooms good size. Lovely comfy beds and views from the rooms are to die for. Food is...
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Goog location.Close to the airport(about 1hr).Breathtakng ocean and Los Gigantes view.Amazing leisure pool area(on roof of thr hotel)Friendly staff.Good food and drinks service.Rooms need a little...
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1. Food repetitive and lukewarm, no selection during lunch and dinner, the same meat every day, no choices for vegetarians or for someone who doesn’t like meat. Breakfast was always the same every...
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My wife & i have just returned from a short & enjoyable stay at the Barcelo
I would like to say the views are beautiful but you're on a steep slope with a rocky shore and very little beach for...
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Lovely hotel and staff,very polite we have been there 4 times so that says how good it is. Its in a beautiful setting and about 10 -15 mins for local town depending on how fast you walk and how hot...
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Did not like the Barceló Santiago.
We stayed for 10 nights April/May 2017.
The location is very good the views of Los Gigantes cliffs etc and the hotel pool and grounds are good.
We paid to upgrade...
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The food is very good quality, staff of restaurant very nice and helpful. Pool area and entertainment very nice.
We had a double room with sea view, very small, ugly bathrooms, very old furniture...
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I can highly recommend this hotel to everyone! The views from the rooms are breathtaking and all the staff are lovely! I hope we will come back to this place one more time!!! Food was okay, wifi...
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I loved my recent holiday in this lovely hotel, perfect location, and perfect local walks, things to do etc.
My only criticism is to suggest having a No Smoking policy on balconies, room next us had...
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Fabulous hotel, would not hesitate in recommending to anyone. Hoping to come back again later on in the year. We never stay at the same place twice but would make an exception with this hotel...
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We arrived at this hotel last week to be welcomed with a glass of cava and a swift check in by Nancy who was very helpful. Marta had arranged a quiet room with an amazing view of the sea and the...
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Went with family for a week, had a great stay would highly recommend. The service from all stay was fantastic they can't do enough for you. If I ever visit Tenerife again I'll definitely stay at this...
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I would highly recommend this hotel, it's an excellent 4* relaxing peaceful hotel. The views are amazing, superior rooms are adequate & the food is varied every day. It's a hotel where you can kick...
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Excellent hotel very friendly and courteous staff. This was my 6th visit and still as good as the first.
Beautiful location with breathtaking views.
Cocktails a must 🍸Excellent quality.
All...
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This hotel is spotlessly clean with stunning views.
Staff gave a warm friendly and helpful greeting.
Initially the buffet was very busy with it being the Easter weekend, so we planned when we're the...
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What a fantastic, well rounded, superbly positioned and managed hotel! We had a great week long family holiday, myself, my husband and our 12 year old daughter. The staff are incredible and very...
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A great location but the hotel is in desperate need of a refurb in the bedrooms. The air conditioning had obviously been leaking for a while as the room walls were damp. The food was only just warm...
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Just got back from a weeks stay
The most wonderful location , well worth upgrading to a higher view room(718) not sure the rooms are fully 5* as in need of a lick of paint! but such comfy beds...
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Don't go by the pictures on the Thomson website, the rooms shown are superior rooms and unless requested and paid extra you will get a basic quite shabby room. Nice views. Not much of a town. Good...
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Just had an amazing holiday here, I will be going back for sure!! It is situated in an idyllic setting with beautiful sunsets. The hotel is clean and very friendly, there is a full entertainment...
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Spent a week here at Easter, had a lovely time. Staff and surrounding all excellent. This one marked for a return next year. There were quite a few families putting out towels and wandering off on...
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Everything was amazing, food, staff - the service was incredible!
It was a very relaxed and welcoming stay for myself and my family, selection of 3 pools, loads of sun beds so you'll definitely get...
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We had a wonderful,relaxing stay at this hotel. We felt the staff were particularly friendly and vibrant . We loved the food and location . It is an ideal spot for just taking time out and relaxing...
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Fabulous hotel and such helpful staff. Food good lunch and dinner so much to choose you could not complain. The setting of the hotel is amazing in the rock surroundings waking up each morning we...
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Nice hotel with very polite and helpfull employees.
We stayed half board. Overall, the quality of the food was good, tasty and varied. Given the meals were served buffet style, you can not expect...
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This hotel has everything. The location is really good, the staff wonderful food delicious rooms clean & if you want to be entertained that as well We did not do any of these but if we had wanted...
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The location of this hotel is excellent. The food was good and the staff were cheerful and helpful and work very hard. Room furniture was a bit tatty in places and although clean on arrival the...
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We visited as a party of 3 adults and 4 children aged 8-15. The hotel is perched on the edge of the town with amazing views of Los Gigantes from much of the hotel.
The buffet dining was extremely...
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Having already written to Thomson about our experience of this hotel and having virtually had our observations dismissed, I decided to share them on Tripadvisor.
The rooms are tired and in need of...
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The Barcelo Santiago is in a wonderful location with stunning views across to Los Gigantos. Most rooms have amazing views but it's worth booking the sea view rooms on the side to get the best views...
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always enjoy staying here for it's quality and service. Rooms with seaview are best and our room on floor 5 was very good. Food is varied with a choice of fish and meat and good range of salads and...
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Just got back from lovely holiday at Barcelo Santiago,great views from our room on 4th floor,staff could not have been more helpful, nice walks from hotel,but not for unfit/ faint hearted as very...
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We have just returned from a family holiday (10 of us) at the Barcelo. We had a fabulous week. Location is beautiful and the weather amazing. Plenty of space by the pools, which were lovely and warm...
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Came back today from our stay at this wonderful place...had the most stunning view from our balcony..couldnt have wished for better!! Staff were very friendly and helpful, from Waiters,to bar staff...
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Enjoyed a great holiday here- thoroughly recommend as a winter base and somewhere you can completely switch off. Not 100% sure the rooms are completely at 4* standard in the strictest sense, there's...
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This hotel is in a wonderful location. It is spotlessly clean and the pool area is beautiful with gardens and plenty of sun beds. The beds are very comfortable and the bedroom and bathroom are a good...
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Excellent holiday.
Great views.
Hotel value for money.
Los Gigantes is quite hilly so not ideal
for those with disabilities.
Superior room worth the extra money.
Quiet...
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Wonderful position with sea views all round the pool areas and bar. Premier room was needing refurbishment but bed was comfortable. We had numerous problems with our Bathroom but mostly these were...
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Lovely hotel rooms could do with a little attention beds very clean also towels and robes nice great service nice people view wonderful lovely pools plenty of sunbeds,good food and all you...
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The room was a little tired but the views made up for it and anyhow you don't spend much time in your room. A really big plus was that there was always plenty of hot water at any time of day. We were...
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The hotel was very quiet with no rowdiness which made it good for a quiet break. The views from the balcony of our room looked out to open sea. The views from the pool and bar areas were similarly...
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Nice location overlooking sea and La Gomera. Friendly and helpful staff. Good range of Activities each day. Lovely pools - children's one heated. Area outside cleaned every day. Rooms would benefit...
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Arrived to be told the sea-view room we booked was still occupied until the next day. Got given a temporary room for the night.Got note under door telling us to vacate our temporary room by noon.did...
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This was our second visit and the first time ever we have returned to the same Hotel. We have always had good service and great rooms with fantastic views. There is also a good food selection...
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We renewed our vows here with 21 guests in march 2017. The meal was amazing and we all ate outside with a view of Los gigantes. It went oerfectly. Marta organised everything and she took the...
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Loved our stay. All the staff without exception were very friendly always helpful.
Evening shows were great. Loved the swimming pools. Did find people reserving sun beds a tad annoying, as quite...
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This hotel is lovely the staff are brilliant nothing is to much trouble for them check in was easy and we were taken to our room. the pool area is amazing the views are spectacular a world away from...
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Have just come back from a weeks stay, so lucky with the weather 24 - 35 whilst we were there but not so good the week before or after. The hotel is in a beautiful position with great views...
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My girlfriend and I stayed in the hotel for a week. The customer service was excellent, the room was so nice and the view from the room was spectacular. The food was brilliant even though I read...
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Thoroughly enjoyed our stay.Staff all very friendly.Every area immaculately clean and amazing views from balcony.
Only one adverse comment,on arrival we had to wait about an hour for our room to be...
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We had a fabulous 1 week stay in March on an All Inclusive basis. We had a great room overlooking the sea and sunset. Rooms a little dated, but acceptable. Having read previous reviews we wondered...
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Good quality hotel with comfortable rooms.Plenty of food but rather busy at mealtimes. Self service selection so had to go backwards & forwards to collect different courses. - would have preferred a...
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Check-in was excellent - friendly and quick. Our Superior Sea View Room was very nice but expected a little more for what we paid. View from balcony was stunning.
Hotel facilities are excellent and...
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Great holiday brilliant staff would definately recommend Rooms need upgrading and the premium ones were on the small side great location some of the buffet meals were cold but overall still very...
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Excellent location for couples and family. If you struggle with your mobility then you will have to be aware that you will need assistance with stairs, steps and hills if you like to get out and...
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Friendly staff, well organised day time activities such as yoga, Pilates, Aquafit, Aquazumba. Fabulous views , comfy well spaced sun beds, relaxed and quiet pool area. Ability to walk into local area...
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we have just returned from one week at the Barcelo Santiago and wow! The views from this hotel/ our room were breathtaking. The hotel is run so well, everything like clockwork. Rooms cleaned spotless...
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We booked a sea view through Thompson for a week, half board for under £900 for two.
Check in could have been better, no info on times of eating, or how or where to collect towels, no info on key...
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Barcelo santiago is a big hotel with very many visitors. First the good points. The organisation is almost perfect. The personel is well trained and kind. The food is superior despite the lot of...
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Booked a short, all inclusive break, for four nights. The hotel location is stunning and the reception staff very welcoming. The hotel room (325) overlooking La Gomera, was a little tired and in need...
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Lovely holiday, we had. great weather. spectacular location with plenty bars and restaurants closely. Pool area particularly good with great bar serving gorgeous snacks, views amazing, all lovely and...
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This was a nice place to stay for a week but Iwould not like to be there if there was loads of children in the hotel the dining room which is buffet was bad enough with mostly adults.Staff were good...
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This hotel has a very comfortable feeling good location and beautiful views
The staff are excellent and always ready to help
Meal times can be very busy but you soon learn best times to go down to...
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A lovely well situated hotel, wonderful views,and staff that are very efficient and very pleasant nothing too much trouble.The hotel itself is I would think is fairly old and in places could with...
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I would recommend this hotel for a great and relaxing stay on Tenerife. The hotel is clean and well designed, plenty of sunbeds. The superior rooms are modern and well equipped. However, what really...
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Thank you to everyone at Barcello Santiago for a wonderful week. The hotel is situated close to Los Gigantes. We had a warm welcome. Our room and the rest of the hotel was spotless. Breakfast was...
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Husband and I stayed here for our honeymoon and the staff could not have been more helpful and lovely.. Our room was upgraded on arrival due to honeymoon occasion. We had glorious sea views and...
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The Barcelo Santiago isn't a bad hotel, it's just not my sort of place. The pools are great, it's clean and tidy, the entertainment is OK and facilities are good. The problem is the size. At meal...
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11 night holiday, 24th November-5th December 2016 First Choice Ref. 3021704.
Firstly, before you read this, I have been unsuccessful in receiving any
compensation, only apologies, from the Barcelo...
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Stayed end of January for one week as a family of four ( 20 & 17 y/o ) and we cannot recommend this hotel enough. Lovely rooms , very nice buffet restaurant with different food every day , hotel...
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Nice hotel in good location. We had a beautiful seaview and a sunny balcony but some rooms get no sun and a lot of people were asking to change rooms. Although our room was in a good position we had...
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Ticked every box, long over due holiday, lovely hotel, lots of special memories made, very clean, in fact most areas seem to be being cleaned on a regular basis. Yes there were broken tiles and some...
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Quick check in with a drink, luggage taken to room, buffet restaurant had a wide choice of food every day, all of the staff were very helpful, fantastic locations with excellent views, rooms were...
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Yet another installation of our family's winter breaks to the Canaries. We had 6 persons in 3 rooms (2xSuperior, 1xJunior Suite), with AllIncl. package.
Barcelo Santiago in Los Gigantes gave a...
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Stayed for a week at the hotel. Room very tired with some broken furniture. Good bathroom with showe and bath. Excellent views from pool , room and restaurant. Breakfast average with usual offerings...
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Good hotel in fantastic location. Room was clean and functional though it was in need of upgrading as it was rather tired and dated. The view was amazing and very peaceful. There was a wide range of...
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we were in the hotel across the road and used the spa here (11euros) its gorgeous and worth the me time you can have there - used the bar in the hotel also - service immaculate and very high standard.
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We spent a week at the hotel in February 2017 and had a brilliant holiday. The location is superb with wonderful views and whilst it is in a tourist resort the town it is not a tourist ghetto. The...
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Our room was at the back of the hotel and was very quiet.It had a big sunny balcony with sun all afternoon and evening.We were half board which we found good.There was plenty of choice for all tastes...
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We booked in to one of the superior seaview rooms,arriving on 17th Feb,on an all-inclusive tariff.The view was stunning-La Gomera in the distance to the left and towering cliffs to the right.There...
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When we were there the wind was high - it seems to be a feature of the place. There are parts of the building (particularly the rooms with Jacuzzi tubs on the south side of the building) that are...
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This was our first stay in Tenerife and we enjoyed the stay. The hotel
Was lovely the staff were polite and happy 😊. Remember that when people were happy ! Anyway
I would recommend the hotel. I am...
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Just back from a 7 night stay at this hotel. We had a lovely time from start to finish. The room was spacious and comfortable, the bed's were amazing. The choice of food is plentiful we found...
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Third time to this hotel, last year we only stayed a week and wish we had booked longer, this year we stayed 11 nights & were we glad? It is a great hotel with amazing views, asked for 5th floor room...
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A very nice hotel with clean areas and a good food selection for both breakfast and dinner. Amazing views right by the ocean and in walking distance to shops and restaurants. The wifi worked well. We...
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We were disappointed with the rooms - cheap furniture had wood peeling or broken off and we had broken floor tiles covered with a pull out bed. Paint on the walls had been 'patched' poorly with...
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Excellent Hotel with amazing views. Staff friendly, good entertainment , good selection of food, excellent room service,good entertainment for children, and adults. pool areas kept clean at all...
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Lovely hotel in a slightly less touristy area of Tenerife. Rooms clean, comfortable and well maintained. Food excellent with a huge choice in the buffet restaurant. Staff all very friendly and...
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We stayed here for 3 days at the beginning of a 2 week trip to Tenerife. The building itself is clean, well maintained and well positioned for beautiful views of Los Gigantes. The rooms are very...
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Really nice hotel for a family holiday on Tenerife. Half board option is a good compromise between cheap food and drink at the hotel, and getting out for a bit of sightseeing and slightly more...
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Had a nice ten days in this hotel. Food excellent, wide variety even had gluten free bread which pleased my wife. One heated pool. Beds comfy always a plus for me. Fantastic views towards the cliffs...
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Really disappointed by this place rated by first choice as 4 star nowhere near our room was falling apart dirty not fit for purpose after lodging a complaint and even offering to pay extra to upgrade...
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I don't know what it is about this hotel, but we always leave feeling completely relaxed after our stay there. Ok, some of the rooms are in need of a refurb, but they are clean and towels and bedding...
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Great hotel for a relaxing holiday.Food and service really good.Rooms need updating But didn't put me off.Didnt have fresh made omelettes evey day but was alternatives like scrambled egg.Highly...
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We stayed in a superior room for a week with with fantastic views from our balcony that was in the sun alnd we had warm sunshine every day. All the facilities were beyond our expectations. The food...
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we have just returned from this hotel, the Santiago is a very nice hotel indeed. All the staff we came in contact with were very friendly and helpful and the hotel was clean and tidy.The restaurant...
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Had the most fantastic holiday.. the hotel was in the most stunning location, was treated like kings and queens from the moment we arrived, the staff go above and beyond for you.. food is great...
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We recently stayed for 2 weeks at this hotel on half board. Our room was a little cramped, but very clean and had nice patio area. The food was very good & plentiful. All the staff throughout the...
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the staff make this hotel they are so friendly and make you feel special and will go out of there way to ensure you have a great holiday .food was good at times the restaurant gets busy but you soon...
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We had a good holiday enjoying the relaxed atmosphere on the quiet side of the island. This corner of Puerto de Santiago has a village feel to it which was just what we were looking for. The hotel...
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This is the perfect location. Plenty of sunbeds always. Staff always happy to help. Perfect place to escape to in January. This is our 3rd visit with friends this time and they were equally...
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room tired need some maintenance ,lack of a table on the balcony,when you like to a drink in the evening,Hot water pressure in the shower very low .I was not expecting to have to pay 2 euros per day...
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Brilliant hotel and location. A perfect place to relax with great service. Shopping and bar/restaurants within a 15 minute stroll. Would highly recommend this hotel as did everyone we spoke to when...
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Would 100% stay here again if we visited and would always recommend to anyone that asked. It has, in my opinion, the perfect location for visiting Tenerife! The staff were friendly and helpful and...
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Once again excellent! Many of the staff have been there for years which is very reassuring, housekeeping and others clearly enjoy what they are doing and how they are treated, and is reflected in the...
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Great hotel lovely views in a good location Staff so helpful and friendly facilities and entertainment well organised and plentiful would return again only one little moan swimming pool very cold but...
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The hotel is as good as expected for this standard.
The staff are professional and friendly. The hotel clean and tidy.
The area is built up with limited walking, most local walks are through built...
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We arrived just before the New Year and enjoyed the splendour of that evening. A very windy first week which was rather disappointing, but on the whole the weather was in the 20s with many hot and...
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Another great holiday here at the Barcelo hotel Tenerife a big thank you to all the staff . Room looking a little tired toilet door stuck unable to close . New fridge makes a difference now can...
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We came for a week away from the cold and have been captivated by Tenerife and the Barcelo Santiago hotel.
We stayed half board in a room on the fourth floor with a great view of the sea and the...
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This was our 13th annual visit to Barcelo Santiago and we feel we are justified in highlighting our experience which sadly has not lived up to our expectations based on previous experiences. On...
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We visited this hotel on the 3rd January for a week. It has a 4 star rating with Thomsons who we booked with but is definitely not worthy of a 4 star rating.
We were given room 249 which is along a...
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Hated the footpath along the 2nd floor, very public and NOT 4 star hotel security or privicy. The poolside floor deck was never cleaned, cups and plates not collected and no attempt at poolside...
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Just back from a lovely 7 day break here, beautiful winter sun, the hotel is spotless and very clean, the staff are very friendly, excellent WIFI would defiantly stay again, Route 66 directly...
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Flights were direct from Edinburgh to Tenerife, a big plus as the flight times were good...we arrived in time for a late lunch and left after a good breakfast to come home. Our room had lovely views...
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I stayed at this hotel with my wife and 2 year old daughter for a week in January. We had a great time and loved the hotel.
Staff: staff are excellent - very friendly and helpful. We found the...
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This is my third trip to Barcelo Santiago. Last time I was here must have been about 6/7 years ago. It's a great hotel but rooms do need a little tlc now but it doesn't ruin the holiday!
Sunbeds are...
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Just spent 11 nights at this hotel and have mixed feelings.
The view from the room was amazing any closer to the sea and we would have been in it! The room was fine and whilst, as has been said...
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Before going to this hotel I read the reviews, some things people moaned about were rubbish, our stay was lovely, room, food, service, couldn't fault a thing, just the weather! Very windy at times...
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Highly recommend this hotel. Fabulous location .
Service is excellent throughout. Lovely contemporary rooms.
Great selection of food served with nice wines / cava.
The Christmas and new year gala...
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This hotel was recommended to us by mother and father in laws (both divorced but have both been on separate occasions. To be honest we didn't really look into it we just took their word for it...
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We thoroughly enjoyed our first visit to Hotel Barceló Santiago which was ideally placed for easy walks along the coast to the neighbouring towns.
Although very large and well populated, the hotel's...
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Good stay at the barcelo sandiago good food great staff,clean rooms every day plenty of sun beds good verity of food but xmas meal poor New Years gala very good plenty of veritie restaurant very...
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Stayed over new year 2017 and enjoyed the stay but the rooms were a bit of a let down. I would go again as everything else in the hotel was a good standard. The local area is a bit run down
But if...
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This is the third time that we have stayed here - and although there are elements that could be better, overall we always enjoy our stays. This one was the best yet!
We arrived a little early, so...
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Excellant hotel. Other guests were complaining about the rooms and food. Our experience was good. Our room was kept spotlessly clean by Zaraida. The food in the buffet restaurant was excellent. Good...
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This hotel has a nice view on "Los gigantes". They hotel pool is situated high above the pool. One of the hotel pools was semi-heated in september. Could be a little bit more heated however. The...
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Lovely hotel position with a nice promenade to walk either way from the hotel with lovely views of the sea and the small island. All staff a credit to Barcelo. A good variety of food and activities...
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This hotel has the best location possible. The rooms and dining room have wonderful views. Location is very quiet and "low key" but we like that. The standard rooms need updating, especially the...
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This is an outstanding hotel in a superb location. Leo. Manuel. Francisco all need to be mentioned as excellent staff. Food repeated often with lack of vegetarian. Pool bar good. Ask for floor 8. We...
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I would certainly like to return to Barcelo Santiago, in Puerto Santiago, one day. Great views over Los Gigantes cliffs from the resort! The room was nice, so were the swimming pool and the...
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We booked this hotel based on the fact that Thomson were promoting it, we have travelled with them on several occasions on couples holidays without any problem.The staff at this hotel are superb and...
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Excellent return visit for a week before Christmas. Service always good, wifi excellent ( been upgraded), views superlative... high floor numbers& seaview a must. We had 5th floor seaview which were...
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Nice place, friendly staff. Great location for quieter people if you avoid the front of the hotel. Annoyances int the area include one or 2 bad smells, smokers and vehicles idling for long periods...
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We were blown away with the location of the hotel - views were simply incredible. The pool areas were super clean and a very classy pool bar to sit at day or even better at night. The warmed pool was...
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Really nice hotel with good facilities. We stayed B&B and the breakfast was amazing.
Recommend a walk to Los Gigantes (5-10 mins) and take the boat trip for whale/dolphin watching!
The local buses...
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For us this hotel has everything we want which is why we have been six times now. It's in a beautiful position with stunning views with the balconies of some rooms being right on the waters edge. The...
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The Barcelo Santiago always delivers and yet again we had a fabulous stay. Perfect weather, great food, incredibly patient staff and views across to La Gomera to die for plus the odd glimpse of La...
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We were blessed with excellent sunny weather, and this hotel shines more brightly nowadays. The rooms are always very clean and tidy but let down a little by rather dated room fixtures and decor.
The...
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We have been enjoying our annual holiday at The Barceló at this time of the year for about 14 years and have seen improvements and raised standards during this time.
It is difficult for us to find...
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I've just returned from a weeks stay at Barceló Santiago. This is a great hotel. The staff are outstanding (particularly Ruby on reception) and despite working long hours were always helpful and...
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Amazing hotel with amazing views! Every member of staff was very kind and very welcoming, I would defiantly recommend this hotel to everyone, this is my second time here and I will be coming back...
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Just returned from a week at Barcelo Santiago. Enjoyed this holiday tremendously. Far superior to Los Gigantes Hotel where we have stayed twice. Only negative is low lighting in superior rooms...
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We spent a lovely 7 days at this hotel, celebrating our 50th wedding anniversary. Everything was perfect. We narrowed our choice down to 10 holidays, and we were so glad that we chose Barcelo...
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Stayed November 14 - 21.This was our second visit to Barceló Santiago this year.
Unfortunately we had to move to 4 rooms in first 24 hours!
Room 214 seemed nice but dated so we unpacked. On entering...
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Quick break before christmas, thoughly enjoyed, cleanliness all over, great choice of food in restaurant, would recommend this holiday to friends, travelled with Thompson holidays and got excellent...
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All inclusive gave us everything we needed,loads of food choice excellent quality too.Superior room recommended with sea view.
A fantastic location to go for walks,local bars and restuarants...
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Rooms need a lot of tlc. All inclusive poor spent over 300 euro during our stay also ends at 11pm and then you pay. Also mini bar has two bottles of water in on arrival. Also on arrival there was a...
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We visited this hotel for a week in November and it was beautiful. We only really used it as a base as I had hired a car, and travelled and explored different parts of the island, and also did a lot...
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This hotel is graded 4 star and with all it's amenities and lovely public areas you can see why. Unfortunately our room (269) certainly wasn't 4 star. The decor and the fittings were rather shabby...
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Came to this hotel for some winter sun upon recommendations from two friends. I thought it looked fab on all the pictures I had seen but actually it was even better. Ok some rooms I believe need...
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this was an amazing holiday. The hotel is fabulous with spectacular views. the food is plentiful, very tasty , very varied and something for everyone. The staff are friendly, the swimming pools...
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This was the most perfect holiday to celebrate our engagement. Such a wonderful hotel, will definitely recommend and visit again. Cant fault this hotel at all, it was absolutely fantastic. The staff...
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Could you please contact me in room 907 asap ,, A couple of issues need sortingwh9lst we are still here ,gracias ......
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The location is excellent... we are really having issues with service.which...
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Lovely hotel ,lovely staff,lovely resort...outstanding views...never thought I would visit a hotel twice but iff i could have the same view again I will be looking forward to a return visit .....I'm...
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First holiday we said we would certainly return to a hotel, and resort, the staff are very pleasant and professional, bar staff really helpful always making sure you are ok and tables cleaned -rooms...
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Pools, day and night entertainment, staff and food were brilliant. Kids club was nice too although more suited to kids 2 years+. I regret not staying longer and would absolutely go back again. In...
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This has been our 4th visit to this hotel and can't fault a thing , we always look forward to our time away in tenerife and always come back to here. The staff are always friendly and can't do enough...
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My partner and I had another lovely stay at the Barceló Santiago, the room and view was beautiful the staff ever helpful and very friendly too. I would most certainly recommend this hotel for a stay...
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This is an hotel with some exceptionally good features and some equally bad.
The hotel is positioned in a 5 star location, with 5 star views and a truly superb climate. It deserves to be a superb...
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We enjoyed a wonderful 10 days at this hotel. Trying half board we had more food than ever before......the choice was amazing and every night there was a different selection of food. The hotel...
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Very interesting location of the hotel - close to the see with excellent view on Los Gigantes and La Gomera island, very professional and friendly room service and the reception staff. Food variety...
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This was a great hotel. it fully deserves its 4* rating. Staff were excellent and friendly and enjoyed there Jobs. this showed in the pride and care they took over the work. Food was very good with...
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Just returned from our third visit to the Barcelo Santiago ( 1st to 15th Nov. '16 ) Once again we had a great holiday. We had a sea view room on the fifth floor with great views over to La Gomera and...
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Lovely, clean, spacious hotel with efficient and friendly staff. Good variety of food and plenty of it.
Spa was very relaxing. Had to pay 2 euros per towel per day if u wanted a clean one, didn't...
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Stayed here recently for 10 days was absolutely outstanding. The location was great for excursions and walks. The staff are very friendly and engaging and the room was like a home from home. Would...
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The service from the reception staff at this hotel is great. We weren't very happy with our room, and they moved us the next day.. The first floor was on the ground level, on floor two. The room was...
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Never take room from town side!
Loud disco opposite balcony until 5:00 am,
unloading of goods approx. 6:00 - 7:00 am
also you can hear everything from the corridor.
Excellent food (especially...
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Spent a week at the barcelo Santiago with my husband. This hotel didn't excite me at all. The best thing for me was the amazing views from the pool and balcony from our room.
The dining experience...
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Hotel is very good staff excellent.
If you book this hotel you must email the reception desk saying you want sea view and not to stay on ground floor. we were given a room on 1st floor which have...
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Very nice hotel with one of the most beautiful locations in Europe. The hotel that we have visited several times before needs now some care and renovation. Some signs of years and hundreds of guests...
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Overall this hotel was good value for money with well trained and attentive staff who delivered good service. In a good location with plenty of sun beds. Food was to a good standard with plenty of...
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Excellent location, spectacular scenery and staff very friendly and helpful. We booked a half board package, and found the choice of food at both breakfast and evening meal superb with plenty of...
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Hotel and staff were fantastic.View from the balcony was amazing.Will be coming back after Christmas if we`re guaranteed the same room.Came here about 20 years ago and had forgotten how beautiful it...
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Fantastic hotel one of the best we have ever stayed in . The food choice and quality was really good. The staff were polite and helpful. The views from sun beds and room were great . We had a...
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We paid for a superior room as a treat for ourselves and on arrival were given a room facing the pool bar and pool table with limited sea view. We arrived late and there was no room available to move...
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Hotel is a mixture of good and bad items.
Which is a shame as the location is great and the views are just unbelievable.
Good Points
Bed is the comfiest bed you will ever get in a hotel
Views are...
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Dont go here if you want a nice stress free enjoyable holiday. given all I can describe as a broom cupboard with a 20 ft wall on one side and overlooked by balconies on the other. Got moved to a good...
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We had a lovely time everybody very helpful room amazing but worth paying for an upgrade as other people did complain about some of the rooms. Food excellent we stayed for our 10 days and never got...
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Lovely location views exceptional room location can make a huge difference restaurant can be very noisy at night and very warm if you are very patient and wait in the Que to eat outside this a better...
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Our trip was very enjoyable and everyone was so helpful and friendly with the service. Only criticism was people putting towels on beds to reserve them, but that happens everywhere unfortunately, we...
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Our only complaint was with the food - everything is well cooked and hot however we struggled to put a complimentary meal together. The room was lovely even though the furniture is a little tired and...
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We stayed at the Barcelo Santiago in September 2016 for our honeymoon and our little boys birthday.
We were welcomed by a friendly man that was happy to help... At first!
Unfortunately he did...
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great location good food, good beer, great entertainment, fantastic view and lovely staff. there are some great trips to be had- Mt Teide sun set and star watching was great but the day trip to La...
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Although the hotel is quite old, it's clear that efforts are made to update on an ongoing basis & thus so far we have been very happy with our three stays.
Being recognised on our return is a real...
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Nice Hotel but poor treatment of My Barceló Members with room not ready on time, no priority at check in, no room upgrade available, no delivery of free water in the room.
The hotel is nice and its...
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Rooms need better air con and down stairs bar very hot in the evening. and mens toilet on 5th floor could not get in due to doors being to close to toilet. Would be nice if there where outside...
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A good hotel - with lots to offer. You can either do as little or as much as you want. Rooms and beds are comfortable. The location is very good too,quite beautiful right next to Los Gigantes...
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Having reading some of the reviews I feel I need to give my review. Firstly as a former Travel Rep I made the effort to go to the reps meeting, I didn't once find the rep 'arrogant' or 'sure of...
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Had a lovely week at Barcelo Santiago. Great location, food and service. Had lovely room (432). Try and get room as high as possible for better views etc. (Email hotel before going).
Quiet resort but...
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This trip exceeded expectations in regards to Service, the staff all go above and beyond to look after their guests and they all work extremely hard. There are a few good bars directly opposite the...
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Returned today from a 1 week break.I was extremely worried to say the least after reading reviews about this Hotel. However there are no worries. The Hotel is very clean and the staff are very...
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Just returned home from a second trip , an amazing week once again . Animation team all very polite , hard working , friendly and always full of smiles . Room was lovely once again very clean...
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Stayed at the Barcelo Santiago for first time and it won't be the last. Couldn't fault a thing. Firstly the staff are amazing! Extremely attentive at all times - happy and friendly and work very hard...
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Hotel was very clean. Staff friendly and helpful. Beautiful views and even saw dolphins from the hotel. The area is extremely hilly and therefore I would not recommend if you have walking...
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Please dont believe the negative comments about this Hotel as my partner and myself have been lucky enough to travel extensively around the world and have stayed in 5 star to Fawlty Towers and I have...
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Just back from a 4th successive trip to this hotel. There are one or two jewels in the BS crown, most notably its obvious USP, the cliffs of Los Gigantes (The Giants). This place is heaven for us...
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Very good.
The rooms that didn't have direct see view seemed the best, from my point of view, because they are more spacious and more modern.
I have no complaints, except the breakfast, that could be...
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Really great hotel, good food, great location, fantastic views, comfy beds and rooms, said all this last visit, 99% of staff fantastic and work really hard, so why only 3. Unfortunately a numerous...
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We booked an all inclusive week in this hotel via Thomson Holidays in March 2015. I am only reviewing now because I didn't have a Trip Advisor account at that time.
I didn't want to give this hotel...
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It was a great view from my room. Some food is really bad. You can rest as a baby in the bed. No sounds to disturb you. Very beautiful view of the night sky. The pool has also really great views. Far...
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Our trip was very enjoyable would highly recommend this hotel could not fault anything. Food was great such a wide variety and all tastes and allergys looked after. Room was very nice and view was...
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On arrival we had been given a room as our sea view room booked in January was already booked!! We were given compensation and another room the next day, this had a broken blind on the terrace which...
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We have just returned from a fantastic weeks holiday! Our room had amazing seaviews and you could also see the harbour in Los Gigantes and La Gomera. The hotel is in a great position if you enjoy...
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this hotel is not 4 star 3 star at most ,food is very same at night ,the room we stopped in 904 is classed as superior and is far from that ,not much room to put clothes had to keep cases open with...
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I really liked my stay. Everything was excellent! The food was great en many different choices. The service was very good with very friendly people. The room was wonderfull and everday perfectly...
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The room was a good size. Bathroom needs some repairs. Veiws brilliant. Food poor not very hot,ate mainly at the pool bar as food was hot. Staff not very friendly felt as though they didn't want to...
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This hotel is very good in a lovely peaceful setting where you can watch the dolphins from the sun terrace, the staff are amazing and very attentive, also very polite and friendly. The food and drink...
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It is ok but needs updating sadly and quickly. The food in the evening is awful with nothing you would really eat. The pool has been taken over by the entertainment team and the music is so loud it's...
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We had to change rooms as the one we were given had several problems and we did not consider that this room justified the money we had paid to upgrade to a superior room. This room was quoted...
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Having just returned from a week at the Barceló Santiago in Puerto Santiago, the hotel was lovely and clean, staff helpful and friendly, there was a good variety of food. All in all a lovely...
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The hotel location has beautiful views of mountains and sea views from its outdoor pool but if you want to enjoy the view from your room you should avoid staying in first and second floor or taking a...
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A beautiful hotel in a quirt location- sea view from room which was incredible.
Couldn't fault the staff.. Waiters are lovely and reception super helpful. Spent a lot of time with the entertainment...
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Stayed here for one week on AI from August 30th, staff were all very friendly and work very hard as this is a big hotel and does not close and was 85% full during our stay, so quite busy. Restaurant...
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Vacations were good. Weather was great. View from window was beautifull. Food and service were good. Wi-fi should be better and room furniture should be changed (they are too old). I like the aqua...
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Beach is not a beach it's more of a fishing port no sun beds. The rooms are fairly dated however the bed where comfortable. There was a wide variety of food and the service was good from the staff...
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Stayed at Barcelo Santiago for one week from 28 August in room 310 as a solo woman guest.
Would definitely rate this hotel lovely views fab food felt very safe. Not a lot to do in Santiago but the...
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I am very happy to stay at the hotel was very nice service, good food and a lot of attractions. Nice location, very nice and well-kept hotel. Thank you for the nice time and certainly will be...
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Visited the Barcelo Santiago hotel as a couple from the end of August to the beginning of September and I have to say it was everything we were looking for and more.
The staff are welcoming and...
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Given a more detailed review of this hotel on their social media due to trip advisor not posting my detailed review (4th time trying).
Travelling- 26/7 -9/08
Please don't be put off with bad...
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Excellent customer service in all areas. Breath taking views. Rooms very old and need of an updating. Managers could do with approaching their customers shame they were not of the same standard as...
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Excellent hotel and staff lots of sunbeds. Fantastic views from junior suites.
Clean and tidy
Helpful and polite staff
Lots of facilities
Restaurant staff helped with allergies gluten free also...
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My family and I had a lovely 10 night stay during our holiday - the staff were very helpful, the rooms and hotel were very clean, the food was average but always very hot and replenished often...
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We visit this hotel year on year for its amazing views, friendly bar staff and beautiful food. Not to mention this year we could see the dolphins in the sea from our balcony!! Made our holiday...
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We came here last year, have nothing bad at all to say about the hotel or the resort the views are absolutely amazing! The staff are so friendly and helpful, will hopefully be returning next year and...
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Visited on the 12th for a week... it was a lovely hotel, amazing week for relaxing! loads of food and drink variety. Staff were very kind but need to improve the air con, it was absolutely terrible!!!
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The hotel is excellent for families and couples alike with stunning views from the pool terraces of Los Gigantes and the Ocean, restaurant and bars all giving good service, entertainment could be a...
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Hi I will just make this short, but my family and I had a fantastic time string at this hotel for one week, beautiful views from our room, the good was great, if you are looking for a peaceful area...
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We stayed for a week flew out on Tom4710 from LGW on Sunday the 14 August as a party of 4. Arrived in our rooms at 01:30 the coach from the airport takes about an hour. We asked for two rooms next to...
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Excellent hotel with superb service and beautiful variety of food.
Went all inclusive which was great. Children 11 & 13. Lovely to be able to walk to beaches along a stunning promenade with...
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Day 1 we walk into a very dark and dismal reception area. A complimentary juice but no glasses. The staff behind the reception trying there best. Our hearts sank as we went to our far from 'spacious...
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The view from our room was fantastic almost like we were in the sea. Room's were so clean well equipped and comfortable the restaurant was excellent excellent service, food quality and choices pool...
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We booked a family holiday at Barcelo Santiago 8th-15th August 2016 because the brochure said, "Barcello has three big pools". We wanted big/large pools because my two grandson are excellent swimmers...
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We stayed for 10 nights as a party of four including a 15 year old - 5th to 15th August.
Plus points
Fantastic view from our "superior" sea view room
Animation team about the best I have ever...
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We have just returned from a weeks all inclusive in this hotel with First Choice, two adults and two teenage children. We had two rooms on the fourth floor but you need to remember the hotel is...
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We stayed here for one night as we were here overlapping with my parents stay, so just needed one night before they went home before we stayed in our own apartment. Having been to the area at least...
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We have just returned from 2 weeks at this hotel. The hotel is in a great position on the sea front and we were on the 9th floor overlooking the sea.... What a great view to wake up to everyday ! We...
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Fantastic location with superb views of the Los Gigantes cliffs. Short walk to Los Gigantes and Puerto de Santiago with black sandy beaches. The hotel itself has great staff that are very friendly...
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We stayed here for 2 weeks (last week in July and first week of August) and really didn't want to come home.
The hotel is designed in the style of a cruise ship, so many rooms have a sea view. The...
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Hotel :
The hotel is very tired and does not warrant a 4 star rating. I've stayed in a few hotels over the years and they are pushing it with the rating. Booked through First Choice and the rooms do...
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Me and my boyfriend stayed at the Barceló Santiago in June 2016.
What an amazing time we had.
We had champagne on arrival and was shown to our rooms straight away.
The room was clean and got cleaned...
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Barceló Santiago, itself, was quite nice, let down really by the tiredness of the room décor; a little bit of paint & repair work would go a long way to making the room more pleasing. Pool and bars...
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We had a lovely 2week stay and i can say without doubt it's a great hotel. We had a superior room on the top floor (room 909) which has just about the best views possible. The staff are very...
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Just returned from a one week stay here and have to say what a complete disappointment this place turned out to be when entering our room the first thing we noticed was being completely overlooked by...
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Stayed here at the end of July, paid for a superior room and quite honestly there was nothing superior about it. Opaque glass from shower into bedroom, OK for us as a couple but off putting if more...
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We've had an amazing experience at this stunning hotel, the food variety has been brilliant and the room had a spectacular view, the room cleaners have been the best they went above and beyond...
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We booked this holiday very last minute and booked on the pictures alone. I will give you a very honest and as detailed review as possible. This hotel has breath taking views it's situated right on...
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This was our 5th stay at this amazing hotel. We stayed for 11 nights and had a wonderful time. A big thank you for the upgrade in the gym as there were great machines this time around. Also the...
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When we arrived me was given an a very dingy dark room after complaining to reception they moved us to a very average room nothing like the pictures when you book. Location isn't best didn't realise...
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Overall this is a very nice place to stay, the rooms are spacious and were always kept clean. We had a sea view room and the views are excellent! As previous reviews state, the higher the room number...
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We stayed at the Barceló for 2 weeks from the 3rd to the 17th July and couldn't of asked for a better holiday.
Location/setting - I have to start with the views, I mean WOW! I've never had such...
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My only complaint would be that the air conditioning is poor. I found it quite difficult to sleep most nights even with the fan set to maximum.
Other than that I would recommend this hotel to all...
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A very pleasant two week all inclusive holiday. Food excellent, room very clean. Asked to move rooms due to being given a ground floor room and they couldn't hsve been more helpful. No need to rise...
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Fantastic 9 days spent in the Barcelo with a friend. The staff are absolutely outstanding and couldn't be more helpful but are never in your face. The pool area is lovely to relax in although there...
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We stayed for 1 week as a family with our 4 year old daughter.the animation team cannot get enough praise,they really make this place.How they look after the kids in the kids club is outstanding.our...
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The Setting was Stunning, even saw a Pod of Dolphins go by. The Staff were excellent and friendly. The food was incredible and the whole experience Blissful. A wonderful holiday for my whole family...
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When we first arrived at our hotel we were instantly impressed by the interior and the look of the hotel. However, the staff when we were checking in seemed more interested in other matters rather...
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An enjoyable holiday: Nice pools, amazing view and good hotel room and a fair variety of food. Would recommend. However, more suited for families and children. Overall a lovely stay with very minor...
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Nowhere is perfect, we had some small issues with the smell from the drain in our room, which was sorted, however it came back the next day. Yet the staff kept trying and it did get better, not...
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I am brand loyal and have stayed with Barcelo 3 times; I recommend this hotel for its attentive staff, cleanliness and food quality. The seaviews are amazing, dolphins can be seen swimming in the sea...
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Absolutely loved our stay at Barcelo Santiago just wish we had gone for longer than a week! Will definitely be going back.
Everybody was so friendly and couldn't do enough for you. Food yummy...
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This is the second visit to this hotel and enjoyed it better first time around . Hotel was very busy and fighting for sun loungers is not my idea of fun . Spanish guest were treated far superior in...
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Only problems with the checkin time and the Wifi range.. Rooms are very comfortable, nice reception and nice atention. View is amazing and the location is perfect, a bit Of things can be improved but...
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Be sure to be happy with your room,as sometimes they have to move you, I assume due to overbooking. The staff are very helpful in this regard
The situation of the hotel is good as it is on the sea...
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overall the holiday was great but the room was poor for three people, could hardly move around and felt cramped. but the entertainment was great at times and the service. It was a great holiday but...
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A lovely hotel that is very welcoming with stunning views and very comfortable clean rooms. The food was very good and varied. pool area again very clean, entertainment very poor and limited which is...
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Barcello Santigo is excellent hotel with very good location, sea view from every room, various, fresh, fantastic food. Hotel offers comfort, privacy, excellent servic3s. We like hotel feel...
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Food excellent. very comfy beds but rooms could do with being upgraded but are kept very clean. All swimming pools excellent. The range of food was extensive in that it catered for all tastes. We had...
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Recently visited hotel for a week as a couple. Our first night I was extremely disappointed with the food in the restaurant. We were All Inclusive and I expected a better range of options considering...
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Overall OK. Only the quality of rooms was pure. Excellent service. Food was very good. All inclusive drinks were ok but could be better. Location with spectacular views. Sunbeds in hotel sometimes...
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Excellent hotel. Good service. Good location. Excellent restaurant with good food choices. Lovely and polite staff. Good customer service. Room cleanliness fab . Good light and airy rooms with...
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Went to this hotel as a young couple, as did many others. I can not argue that it wasn't good value for money however I left feeling it could have been better.
The food is average and very...
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We came to this hotel as been to the area before the stay was ok but we had a room problem and had to be moved but felt that no help was given on this it seemed the norm to be moved ,the move was...
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Staff are all very friendly that makes your stay very pleasant. Its location is very good, too. Beautiful setting and not too noisy. There are a few supermarkets around the area which makes things...
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Fabulous hotel. Our 8th visit so we knew it would be great. Managed to get a suite this time which was amazing. Well worth the extra cost. The views from both of our balconies was to die for and the...
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Such an amazing hotel with an incredible view. There is not a single fault about the hotel at all. My partner and I have just returned after 11 nights and cannot wait to go back again.
Upon arrival...
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I stayed in this hotel with my boyfriend last year for a week and decided to return but this time for 2 weeks. What a difference a year makes! Last year the food was amazing! The food this year was...
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This hotel was very good. We stayed for a week, returned a few days ago. It deserves it 4 star rating, the customer service was excellent from the cleaners all the way up to management. Huge choice...
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Excellent location food wonderful staff outstanding a truly memorable holiday and I would recommend this hotel to families and couples there us plenty to do in the surrounding areas uf you want to...
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Don't bother with the pool,sauna in the spa. Not worth the money. Stayed in a superior room with hot tub. Bed was very comfy. Not much storage space. Deco and furnishings are pretty poor, the...
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This hotel was lovely, staff work extremely hard to ensure you have the best holiday. We stayed in a superior room with sea view which would highly recommend as the views are stunning! The room we...
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What can I say. Everything any one says about the views don't do it justice, when you look out towards the cliffs of Los Gigantos its simply surreal. As for the hotel itself it may be the rooms are a...
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One of the best holidays I've had!! Location is beautiful and we had such an amazing view from our balcony! Everything really clean and well presented. The staff are extremely helpful and friendly...
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just got back from 10 night stay ,5th time and gets better ,brilliant location ,good food and drink good service ,lovely view from room tried the balanise beds for a few days lovely ,whole holiday...
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Staff very hard working and frendly hotel is spotless and the views are breathtaking there's also some bars over the road especially liked route 66 food in the hotel is very good but gets a bit...
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A fully relaxing 2 weeks of Sun and pampering. From the moment we arrived all the staff made the experience so trouble free. Would recommend this hotel to all family and friends, and will be going...
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One of the best holidays we have ever had, wonderful location, the best staff ever and views to die for.
Comfortable rooms, great entertainment , super pools and flat esplanade walk. The marina was...
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Great spacious room with whirlpool and huge balcony. The hotel in general was very nice. Room was clean, entertainment was better than average, staff were very friendly. Only downside for me was...
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We stayed here towards end of May in one of the suites. Fantastic holiday, superb room with hot tub. Partners birthday while we were here, presented him with bubbly and cake :-)
Only niggle - the...
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Beds were very comfortable, all staff were really nice, food was really nice although a bit more Spanish food would have been nice! Location was quite good - beaches were slightly further away than...
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Great holiday, fabulous views from all around the hotel. Very friendly and attentive staff. They don't stand still at all. Great pool and bar. All sorts of activities going on throughout the day. I...
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what a lovely hotel, we are here currently and i have not been disappointed once!
We have a superior room over looking Los giantes which is beautiful (629), we can watch the sun set from our...
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We visited this hotel during the Easter Holiday with our two children. We booked directly and asked for two adjoining rooms. I did check a couple of days beforehand if everything was ok. At that time...
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This was our first holiday as a couple and really we have very little to fault. First of all the room we received was incredible, was lovely views over the sea and it was spotless. we opted for the...
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This hotel made our holiday everything we needed it to be. Despite not being as close to a beach as desired (closest a 10-15 minute walk), the staff were very helpful in making suggestions and...
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Fantastic staff fantastic location fantastic holiday thank you all so much you are all amazing.
We have returned again and was not disappointed in fact we were more and more impressed than the...
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Upon arrival we were placed in 2nd floor (x4 rooms) which were very nice but being on the ground floor the views were not the best and you had people walking past. Also cock croaches in one of the...
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great friendly hotel, good for getting away from it all. Good choice of food and drinks on the all inclusive deal although not muich variety f deserts if you don't eat dairy. Plenty of sunbeds and...
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We love this hotel which was designed to look like a cruise ship. Most of the rooms look out to sea and are very close to it. We have always found the staff to be excellent, friendly and helpful...
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Just returned from a lovely break during half term. This was our fourth visit and we will be back. There seems to be improvements each time we go.
The staff make this hotel and we must give a extra...
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The Barcelo Santiago is a lovely, friendly hotel in a beautiful location. The views are breathtaking. All staff at this hotel are friendly and very hard working. The food is plentiful with exellent...
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A brilliant place to stay and the staff work hard to make our stay a really lovely one. Would recommend the hotel for anyone wanting a really lovely place to stay. Great for Families too. ideal for...
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I hope this review is of help to anyone considering Barcelo Santiago .
I have been on 4 all inclusive holidays of a similar rating in the last three years and have to say this was head and shoulders...
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The hotel, staff, food - variety and quality and drinks were brilliant from Start to finish. The rooms were very nice, could do with a little bit of updating but the view of the sea and cliffs make...
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One week break. Best hotel I've stayed in. Superbly designed outdoor space with spectacular all round views of the sea and mountains. The staff were all happy, friendly and egar to help. I never had...
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My Husband and I had the pleasure of staying in this hotel last week, we upgraded to a Junior Suite (Rm 822) and it was definitely worth the extra money in my opinion, it is located on the Los...
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Excellent hotel we were extremely happy with the quality, service, cleanliness and food. The staff could not have done more if they tried. We will be revisiting for our 1 year anniversary. What an...
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Lovely hotel, beautiful views, good staff, lovely room 627, good food, value for money holiday, keep up the good work Barcelo Santiago.
Weather was good, nice little area to walk and explore although...
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Overall great holiday only fault was room to small once sofa bed opened, and uncomfortable, views were amazing, food and drink great, relaxing holiday had by all, staff friendly and helpful...
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We went as a couple in our mid fifties, and having stayed in the area, but not at this Hotel, we had a pretty good idea what to expect.
I am always puzzled when reading reviews from other people as...
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Had seen some bad reviews regarding the food, but these were unfounded. There was a huge choice, and always food cooked to order. Plenty of fresh fruit, bread, desserts, and food for every...
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We have stayed in this hotel for the past 8 years and whilst the room decor is tired the efficient staff and excellent service make up for it. We upgraded from a standard room on this trip but I...
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Stayed 10 night early May
Pros:
Excellent views of Los Gigantes from the restaurant and gardens.
Good room on 5th floor with sea views from balcony of La Gomera and crashing waves on the rocks close...
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This holiday was booked last minute for 3 adults. When we arrived the room was tiny and the 3rd put me up bed was not made nor any bedding left. There was only towels for 2 and the toilet was running...
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Nice room, friendly and welcoming staff, food is good and will not ruin your stay. The hotel is very clean and well looked after, the location is really good. It is worth to visit this place at least...
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Returned for the 3rd time . The Hotel has a fantastic position , from our room we feel like we are at the prow of a great ship . Although the rooms could do with a refurb, they are clean and bright...
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Everything was perfect!! I would recommend a room upgrade as the showers & facilities are much nicer and it's not that much more!! We went half board which worked out well for us, breakfast and...
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Relaxing retreat with friendly staff who were very helpful. Good food all day long. Several swimming pools to choose from, located near to rooms and the bar. Clean hotel with Maids around all day...
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After reading reviews on Trip Advisor I was in two minds about this hotel.
I have just returned today and I was not disappointed. A few minor issues but overall fantastic.
Rooms- we stayed in...
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This was the second time we have stayed at this hotel, and it was just as brilliant as the first time, the food is amazing, the views are stunning, the staff are outstanding. Nothing is too much...
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comparing this hotel to other Barcelo locations the bar drinks service was slow the breakfast show cooking caused long delays and there were delays caused by empty and not refilled food trays at...
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Disappointed on our forth visit. Food was not of a great standard as it has been in the past. The superior rooms are not worth the extra.
Location is great as it is not too busy.
Would like to see...
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Came to this hotel for first holiday as an adult, the staff greeted us with free glasses of wine. They were incredibly friendly throughout the stay, and were able to have a joke with us and make the...
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Excellent time spent for our honeymoon, would recommend the Barcelo Santiago to anyone. Great food, the staff were always smiling and extremely helpful, especially Tony the rep. It was truly a...
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I came here with my mum, boyfriend and our 17 month old son and it was pure bliss. The entertainment team were amazing with our son and kept him entertained round the pool and in the evenings.
The...
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The holiday was lovely.
Barcelo Santiago is located in Los Gigantes. The view from the hotel room was excellent, the place is quiet, clean and the room has enough space for a family or three/four...
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We (couple) stayed at barcelo from 29th April to 6 th may. Our room was on the 7th floor -room 721 although a superior room we found it felt it had been well used and could do with a fresh lick of...
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We went to the Barcelo Santiago in April 2016, this was our first time in Tenerife and after reading some reviews, we were not sure what to expect! On arrival we had a quick transfer to the Barcelo...
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A lovely Hotel with glorious views. Our room was airy, bright and the air conditioning was very efficient. The grounds were tidy and comfortable. The white umbrellas around the pools could do with...
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Excellent stay in this lovely hotel, good location near bars and restaurants. We went half board so to not feel tied to staying at the hotel and it worked out similar place for the whole holiday. In...
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Perfect break with my wife and friends. Pleasant staff always willing to help and advise.
The scenery from the poolside terrace is fantastic. Situated on the 6th floor gives exceptional views across...
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Very good stay but few thinks to improve. Annimations team, entertaiment, program, excellent wiev, but poor quality food, the rooms to small and not too many space for our luggage. This is our third...
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Very good hotel. Clean, good service, excellent food. We have spent a very good week, as we were at ours Holiday time. Location of the hotel is great. Beautifull view on The Gigantes and the ocean...
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We visited Tenerife to celebrate our 31st wedding anniversary, which was where we had our honeymoon. We chose the Barcelo Santiago for its location right on the Sea front. Our room was a premier room...
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We preferred this hotel to many 5 stars. It suited our needs stunning views and areas to walk to. We paid extra for a superior room and had stunning views. Some rooms need updating but this can be...
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Well worth a visit especially if you have children, excellent animation team. Hotel clean with helpful staff. Good choice of food and plenty of freshly cooked food. Only one small criticism, as it...
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Just returned from yet another fabulous holiday at the barcelo. Absolutely faultless in every way. We were celebrating our daughters 18th birthday . Thank you so much for the birthday cake and...
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We always enjoy our stays in this hotel and the staff, views and food are brilliant irrespective of some of the negative reviews you will have probably read.
Commenting on other reviews for this...
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We have been coming to this hotel annually over the past 10 years. A major reason is its location with the standard rooms literally a few metres from the sea and offering uninterrupted views out to...
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We have been in Los Gigantes numerous times and use to walk past this hotel on a daily basis. This year we decided to stay here and certainly weren't disappointed. The hotel itself is modern although...
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We have been here a couple of times before, and again, it proved to be a fantastic holiday, with superb cleanliness- excellent room cleaning, ground maintenance-, amazing choice of food, loveable...
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We have just returned from this Hotel a party of four. Rooms 324,326. We are a well travelled group and I feel I need to share our review.
This Hotel is out of the way of crowds and noise. The views...
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Great hotel, room, pool and location. We had a very relaxing holiday. However, one negative, we went all inclusive as we wanted to relax with everything taken care of. There seemed to be a greater...
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Just back from a weeks holiday at the Barcelo with my wife room 454 overlooking Gigantes. The reviews mentioned it being in need of an update but we did not find anywhere that was looking...
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We have just returned from a very relaxing week away at Barcelo Santiago. The check in was very quick and efficient and the complimentary bottle of Cava in room was a lovely touch. The views from our...
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Booked this late, nearly put off by some comments on trip advisor but people can be picky! I was pleasantly surprised how good hotel was & how friendly staff were & what a location! Would definitely...
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From the moment we arrived to a glass of fizz, to the beautiful views and sunset every night from our room, the staff, the food, the whole holiday was just perfect.
Gym was just enough. Location...
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Another fantastic holiday, our sixth stay and already booked to return again. Outstanding hotel, beautiful location, stunning views, friendly atmosphere and staff. Our superior suite was large and...
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We stayed here for a week in March, 2016. We were looking for a quality break to enable us to recharge our batteries and we were not disappointed. This really is a hotel where you want to get hold of...
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We've just returned from a wonderful break at Barcelo Santiago. The setting as has been said many reviews is out of this world with the Los Gigantos cliffs falling into the water and (not that we saw...
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A wonderful hotel to stay, with beautiful views of the Los Gigantes. Our family and friends stayed here to celebrate my son's wedding. The hotel made the reception amazing and I would recommend to...
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We simply wanted a rest in the sun, eating decent food and drinking nice wine. This hotel exceeded our expectations and we had a wonderful 10 day visit. We decided to go all inclusive as we did not...
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My family and I came here on holiday. It was lovely.
The view from our room was incredible. Falling asleep to the sound of the sea was just wonderful. It was so peaceful and relaxing.
The staff...
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The day time and evening entertainment was fantastic, all the entertainment team were always very friendly and there was always something to do during the day if your not one for sunbathing all day...
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100% would stay again sea views are amazing.you need to be on the right side of the hotel to get these views.The staff were very good I could not fault them.Rooms may be a little tired but this is...
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Firstly may I say that this was our first time on an all inclusive holiday so have nothing to compare it with.
It is also the first time I have posted on Tripadvisor.
I have given an overall rating...
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Barcelo' Santiago offers the best views in town. The swimming pool area was cleaned every day with great care. Water not always warm. The swimming pool bar was operated with great care but not always...
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Our holiday at Barcelo Santiago was very enjoyable with excellent food and plenty to do if you were so inclined. The rooms we had were clean but a bit tired looking. Upgraded to a superior room at...
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The Barcelo Santiago hotel itself was very nice, the superior rooms are good and worth the extra cost. All the staff are very friendly especially towards children, there is an excellent choice of...
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The hotel room was large but not welcoming. The furnishings were sparse and shabby. The bedroom and bathroom were in need of refurbishment. The breakfasts were very good with plenty of choice and the...
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We spend two weeks in Barcelo Santiago last month. This is a very nice place to stay, but it is necessary to know what to expect.
The first room we had was located at 1st level. We made our...
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My self and my wife spent a week here from 22nd March to 29th March.The location is very good.The staff are very good and the service is very good.The food is very good if you are a meat eater like...
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Was attracted by the stunning location and roof top relaxation area with awsome views - it didn't dissapoint! Would strongly recommend that you have a room with sea view rather than cliff view for...
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We stayed from 20th to 27th March and had a fabulous week at the hotel. We were half board as we tend to head out and explore during the day. We have been visiting Tenerife for 25 years but this area...
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My wife and I stayed here 18-25 march 2016. Firstly its location is good- overlooking the coast with just a small walkway between the hotel and sea so great views.
There is a lot of comment on...
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I have read a lot of views and many of the negative ones are unfair. We just returned yesterday after a week half board 20-27th March. On arrival we were given nice glass of cava and told to go eat...
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This is an excellent hotel, clean, well run, food amazing and staff very friendly and helpful. I have no negatives about this hotel other than the standard of evening entertainment in the theatre...
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We stayed in March for 11 nights. We booked a room with the ocean view.
I can`t say much about this hotel- all stay was smooth and pleasant.
The location is just GREAT. Marvelous view interesting...
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Hotel staff very welcoming and helpful. Plenty of sunbeds and a huge pool bar with plenty of shade if you needed it. Room clean and had a small fridge which was useful. Would have liked a kettle in...
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Stayed here for a week at the end of February, in a nice room, with amazing view over sea and Los Gigantes mountains to the side. Food etc was ver good, although, as hotel was so busy, you did have...
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Stayed here in February, had a superior room with a really good sea and pool view. The room had obviously been remodelled recently. Unfortunately they seemed to have left the original room lights...
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The service provided by all the staff was exceptional - quick , friendly and professional . The location , views and facilities are great , the rooms are tired but under a programme of continued...
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Stayed here as a couple in March, their winter season, for one week All Inclusive.
Firstly I want to point out that there are many extras to pay which you may want to consider especially if you are...
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Just returned from a 7day holiday at this hotel. Have to say the staff here are just amazing, the best of all the hotels we have stayed in, they were helpful, chatty and always had a smile. We thank...
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Firstly I have to say this is not a bad hotel, we booked for 3 nights on an all inclusive basis that really wasn't cheap by any means, we paid extra for a room upgrade as well, we arrived at 3:40 pm...
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Definitely to be recommended staff very friendly and helpful. Beautiful views. Very handy for shops and other restaurants. Your will have a good time. There is plenty to do such as activities the...
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Great Hotel, location, pool, hotel staff & entertainments team (best we have had), all great.
Food was a big let down huge selection but tasteless.
eg.Chilli on the Mexican night tasted like regular...
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Upon arrival we were advised that our sea view room was not available until the next day, A little annoying and inconvenient but were were compensated with a couple of extras. The remainder of our...
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Firstly Location was excellent.
On arrival we were told our room had been upgraded to a room with a jacuzzi ion the eight floor however it didn't have a great view. Wonder what we were upgraded...
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We are currently staying in the Barcelo room 102 - honestly say the food is superb and the staff are brilliant nothing is too much and always with a smile, the room is a little bit tired but very...
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Before we stayed at this hotel we read quite a few negative reviews but we really can't understand why anyone would criticise it, so here's what we thought of our week at the Barcelo...
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Brilliant place for a week's stay in March celebrating hubby's 60th. Received free bottle of cava and birthday cake with candle and singing waiters on the day, unexpected but great fun. Food...
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From check in we always feel very welcome at the Barcelo Santiago. The reception staff are always very polite and helpful, we had booked an upgraded room and 714 was excellent with amazing views and...
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We booked directly and were absolutely amazed by the quality in general.
Personal, food, rooms, pool and terrace, just everything. Will certainly come back and as soon as possible.... Location near...
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An interesting Hotel if only for its architecture. It is built into the side of the cliffs. A little confusing at first to find where you want to be. The staff including most of reception were...
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Room needed up dating. furniture worn and some places broken. Paint on walls was peeling off. Had first two days sickness and diariaha. Other people at hotel had it. Though to be from the...
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Stayed for 5 nights at end of February with my husband and 10 yr old son. We all thoroughly enjoyed our stay here. Spectacular views in a nice area, enough around about the hotel without being too...
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We have stayed at this hotel several times, and despite some of the reviews here, would recommend it.
Rooms on floors 6 to 9 with a sea view are Superior rooms for which you pay a premium. There is...
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Having stayed in a Barcelo hotel in Minorca we know what the standard can be, having booked with Thomson we expected the same.... I've tried to give a fair review reflecting our experience.
The...
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We booked a package of flight + hotel and chose this hotel after a great length of research! We even made sure to request for rooms at a floor higher than the 6th floor, with a sea view.
Our first...
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Will be back
Great location on the island, fantastic views - snow on the mountain - magnificent cliffs - Dolphins swimming in the sea
3 good pools - great pool bar - plenty of sun beds
Breakfast...
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Got back from a 7 night stay on Monday , what a fantastic place . Can't fault one thing about our stay . The food , staff , hotel was absolutely brilliant . The views from the room , pool area and...
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Location, style, food and service all very good. Some rooms are overlooked by a public path to view Los Gigantes itself so beware ground floor rooms such as 234. Only downside was being asked to pay...
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Brilliant location. Pools good but freezing. Pool bar and sunloungers not available for 3 days due to storm. Food excellent especially breakfast. Even had freshly squeezed orange juice. Food did...
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This was our 4th visit to this hotel.
There have been some changes for the better since our last visit.
The free wifi works ok although at times it can be snail paced!.
There are new screens in both...
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Excellent service, nice pool area, wonderful breakfast and good location. This summarizes the main features of the hotel.
When booking we requested a quiet room and we were give a room far away from...
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It is situated in a great setting on a rocky peninsula and is architecturally pleasing with beautifully kept surroundings. Our room, and presumably the vast majority of rooms had sea views and the...
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Hotel staff was really professional. Always helpful and smiling. Food and drinks were very good. The pool area and the buffet restaurant had an amazing views. Hotel facilities like gym etc were...
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Just enjoyed a very pleasant February week at Barcelo Santiago providing really excellent value for money for half board (booked direct). All the staff were really friendly and helpful and the...
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The views from the hotel are just majestic .The staff were so helpful and always seemed happy going about their duties . There are remarks on tripadvisor about tired bedrooms ours was not luxury but...
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We stayed 14 nights in double sea view room (4th floor) on a half board basis. The room/bathroom were a little tired in places but had a very comfortable bed, great shower and the bedding and towels...
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Great hotel for location and scenery. Food is a major letdown in terms of quality and variety. Rooms a little small in need of a make-over. Pool area is very good indeed. Staff are all friendly and...
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We booked a very late Thomson holiday and tried our luck with a polite request for a higher room ,not expecting much after their standard reply of no guarentee. I was rather apprehensive just before...
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We booked late so it was no surprise we were allocated a room on the first floor (116) We did ask if we could change to a higher room, and was told to ask again in a day or so. But we could see the...
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Having spent a great deal of time considering where to stay in Tenerife.I hoped this hotel would live up to expectations really pleased to say it did. Location was fantastic with helpful and friendly...
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Just returned from a all inclusive week at Barceló Santiago first impressions on arrival was fantastic its smelt lovely looked great & we were greeted by kind polite smiling staff. welcomed with a...
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Breathtaking Atlantic sea view from our balcony. Excellent kids team if you have family. Dining areas very noisy and crowded but plenty of choices to suit all tastes. Evening entertainment very...
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this is our third time to use a Barcelo hotel...the Barcelo Santiago in in Tenerife is a wonderful experience...its in a spectacular location overlooking the sea..the whole experience of check...
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It was very nice time in Tenerife. The weather was amazing, the view around horel is amazing!
The foodin main restaurant could be better, but romantic dinner, which you need to pay was fantastic...
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3rd visit yo this hotel and staff as lovely as ever. Weather was great at around 28c most days. Hotel is a repeat destination for others as we recognised quite a few people. Food can vary and meat...
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We enjoyed a relaxing break here, we had a superior room with hot tub as I had read previous comments on the lower floors not having any view or sun. The buffet restaurant is good you can generally...
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We booked at the last minute to avoid the winter in England. We were not disappointed. We had a lovely superior room at this very nice hotel. The sun shone and we were able to relax looking out to...
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This hotel really is a special place to stay. We have returned here for 6 years and there is always something to make comment on. Firstly, the accommodation is first class. We stayed in a superior...
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Visiting right at the beginning of 2016, what an amazing way to start the New Year. The welcome was wonderful with a glass of bubbly to start what would become one of the best holidays I have ever...
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We have just returned from another excellent stay at this hotel. On arrival our check in was completed very fast and efficiently. On going to our room on the 8th floor we found fantastic views and we...
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We had a lovely stay here at the Barcelo Santiago. Unfortunately, as you need to expect with any hotel such as this in a popular destination, sun beds can prove a challenge to find throughout the day...
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We were recommended to stay here by friends and were not disappointed. The hotel is comfortable and very clean. The waiters are all pleasant and service is very good. We had a superior room on level...
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Previously we had visited on the all inclusive basis , but this time we decided on the half board option.
Rooms no different from last time, with limited storage for clothes, and lack of hangers...
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Really enjoyed our second holiday here. Amazing staff, very friendly and always happy to help. The views from this hotel are truly spectacular. We had a lovely sunny room overlooking La Gomera with...
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The hotel was well located close to the water with views over the Atlantic. A reasonable number of shops and cafes close by with the bustling harbour and shops/cafes of Los Gigantes only a short...
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When we first arrived at the hotel the check in was a bit disorganised and trying to find our room without a map or someone helping with our bags was also a bit stressful. Our room was on the second...
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Loved this hotel so much last February 2015, we decided to return in January 2016. We do not normally revisit hotels but the Barcelo is such a lovely hotel. The rooms are quite spacious and offer...
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Stayed for two weeks January 2016. First time at this hotel and resort. We found the food very good with plenty of choice. The beds were very comfortable indeed.All staff very accommodating, nothing...
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Food to suit all tastes and quickly replenished. Waiters were vey friendly and efficient. House wine very nice and only 10 euros.(we were half board)
The room was very spacious and kept spotless but...
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Stayed here for a week in early January to celebrate my 76 birthday! My wife and I had briefly looked at this hotel, when staying in another nearby hotel in 2009, thought it seemed rather nice and...
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Picked at random we couldn't have made a better choice. Everyone from reception to restaurant staff couldn't have been more helpful. The food, particularly the two Gala nights, was in abundance...
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Loved every moment staying in this beautiful hotel! Which is surrounded by breathe taking views. The reception staff, bar staff and waiters where incredible! Ever so kind, friendly, helpful and funny...
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Superb holiday had over Christmas and New Year. Staff try very hard to give you a special time . The ambiance over Gala dinners was Fantastic. my 5th break over the same period, and this was the best...
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We had a week stay at the Santiago barcelo hotel , a lovely clean hotel ,staff could not fault them very friendly , hotel room was very clean , view from are room was amazing could not ask for better...
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We chose Tenerife for Christmas mainly because we could fly direct from Norwich. The hotel had been recommended and we were certainly not disappointed, The views are great, the weather was good...
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We have been coming to this area for 25 years as my family have an apartment very close to this hotel and have often had drinks in the bar and always wondered what a stay would be like so we booked...
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A lovely clean hotel,Staff friendly,Good Food although salty at times,Lovely views from our balcony and from the roof where the pools are, had no problem getting a sun bed at any times, 2 days spoilt...
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We stayed at the Barcelona Santiago for New Year. There were 8 adults and 2 children. I found the food of good quality but I would like to have seen more choices for children. The animation team was...
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BEST holiday ever. Brilliant - location, hotel, staff, cleanliness. Couldn't ask for anything better!! The food was stunning, plentiful and a huge variety. Can't wait to visit again. here even a...
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The fact that we have returned for our third visit must tell you something. In fact we are mere amateurs. In talking to other guests, many have visited on twenty, thirty or more occasions. The...
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Just returned form a one week stay at Barceló Santiago. Everything about the hotel was first class, comfortable room with amazing views, friendly and efficient staff and the location is outstanding...
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We went here in the summer 2015 and we couldn't fault it any aspect. Service was spot on and the food in the restaurant was great, you could have something different each day. The pool area was good...
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Lovely hotel. The pool area and entertainment team were fantastic!!! Just in need of a room update is our only critic. The rooms are a little tired looking. Also no interconnecting rooms for families...
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A party of six of us went to this hotel on 29th December for a week. Overall it couldnt be faulted and the New Year buffet was really good – although I gather it was a sit down/waiter service last...
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Although we must have had one of the least well located rooms - ground floor, no direct sunlight and decent WiFi only on the terrace - we still looked out across the sea to the spectacular Los...
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The Barceló Santiago is indeed a lovely hotel in a lovely location (Coast Side), nice bar/pool areas on top on the roof and service was very good. We booked half board (breakfast and evening dinner...
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Very comfortable room with stunning views from room and balcony. Wonderful location literally set into the cliff overlooking the sea. The rooms are not luxurious but are very comfortable with good...
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This was our second visit to the Barcelo Santiago and we love it that much we will be back again. We stayed for 9 nights from 21st December and could not have picked a better place to spend...
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I love this hotel, fab views of the sea, cliffs and or lagomera from the balconies, fab pool and pool bar. Nice rooms and facilities. I have stayed here frequently.
A word of warning however - If...
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This hotel has great sunterrace and swimmingpools and a breakfast who is fantastic. But the rooms are not clean. That is a "no no" for a 4 star hotel. I only stay for 2 nights but have left for...
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WE arrived on Christmas Day and stayed till New Year. There was me my husband 12 year old son and 11 year old daughter. We have had the most amazing time and we would all definitely recommend this...
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What an amazing stay at the hotel again. We were there over Christmas for our honeymoon and loved every minute. The rooms were good beds were so comfy. The food was lovely with plenty of choice. The...
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Fab hotel with everything as the brochure says. Drinks food rooms and especially staff customer service all faultless. To nit pick balcony needed mopping more and pool water freezing and im pretty...
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Worth the transfer as the hotel was exactly what we expected. The room was adequately sized and cleaned every day. The staff was helpful and always smiling and hard working. The food was plentiful...
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This was out second time staying at Barcelo Santiago and would definitely go back. We spent 10 nights there over Christmas and thoroughly enjoyed ourselves. This was our belated honeymoon...
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We visited this hotel 11th - 18th Dec 2015. The views from the hotel are stunning, the pool areas have magnificent sea views with the islands of La Gomera and La Palma in the distance .Our room had a...
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We stayed for a week in a superior room on the 8th floor with amazing views of Los Gigantes cliffs and breathtaking sunsets over La Gomera from our balcony. These must be the best views in all...
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very happy with this hotel - its in a magnificent position with La Gomera in front & the mountains behind. Enjoyed the food & our room & balcony was large & comfortable. Plenty of places to read a...
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what a fantastic hotel,our fourth time there,arrived back yesterday.The weather was great,hot and sunny all day.The hotel is lush,what make the holiday for us is the balcony with fabulous sea...
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Lovely hotel well situated just needs rooms to have a coat of paint and buffet needs improvement also double booked room on arrival could have done without swapping rooms
Would go back to see if...
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We booked a superior room which was well worth it. Sun beds and a hot tub on the balcony with sun all day long. Restaurant staff work hard and efficiently - a big thank you to them. The food was...
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Upgraded to suite which was very spacious and fab ocean views and Los Gigantos rocks.
Room required some attention as main furnishings were very tired blind was broken which had to be manually rolled...
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Staff Excellent. Food very good. Wi Fi just about ok. Some rooms better situated than others. Rooms regularly redecorated but need an urgent refurbishment. TV in rooms is mainly Spanish (ok), German...
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So what are you looking for in a holiday? If it's the same as me then this hotel ticks all the boxes. A chance to relax and feel good in a clever and uniquely designed hotel in a beautiful location...
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Lovely position overlooking the cliffs
Rooms are spacious and well equipped we liked the little fridge
We had a room with a hot tub which was great
Staff are wonderful
Food all inclusive is fine and...
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I was there for the first time in April 2011 and it was simply great, views, service, food. But something changed unfortunately and last visit started very bad. After a long trip we received the sea...
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Really nice hotel in a quiet but busy location in Tenerife, I stayed here ten days with my girlfriend and we were lucky enough to be given a corner room with two balconies. The room was very modern...
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We stayed for a week during October. Usually stay in Costa Adeji but wanted a change. For us the hotel ticked all boxes.
Arrival was smooth and we went straight to our room which was perfect...
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I spent a week from the 6th - 13th Dec 2015.
Check in:
The hotel reception staff were friendly and welcoming, most of them multilingual which was very helpful. Service exceeded my...
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I stayed at this hotel for 7 nights on 28th and I have to say it was a spectacular visit. The staff are very friendly and only to happy to help and the food in the restaurant is simply wonderful as...
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Very good location with excellent and fantastic view to los Gigantes, from the room and from the pool terrace. Good entertainment..The room was a little bit tired. Very delicious breakfast buffet...
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Me and my girlfriend stayed here at the end of November and were pleasantly surprised with the lovely weather, which was complemented by the hotels location on the coast.
The good points:
When we...
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The Barceló Santiago is a good hotel with only a few complaints.
First the Bad : Bedrooms do not have coffee or tea making facilities. Kettles can be hired for €3 per day. In the Restaurant, the...
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Had a fab holiday in this hotel the views are amazing lots of variety with food and a excellent evening programme, rooms are kept spotless bar staff go out of there way to please you as do...
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The best bits;
Wonderful view from the balconies
Freshly squeezed orange juice at breakfast.
Fresh omelettes - but only every other morning.
The worst bits;
Food - I am pleased I wasnt on all...
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This hotel is situated in an amazing location, excellent food, friendly staff, lots of activities if energetic but also quiet areas t in which to relax. There are plenty of local bars and...
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Got back to the UK on 3rd August 2015 after a gorgeous 10 night stay at the Barcelo. I'd like to say a huge thanks to the friendly staff who made our stay so pleasant. The rooms were neat and well...
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The restaurant is extremely uncomfortable to eat in as it is not air conditioned and extremely hot! The bathroom in our room was not clean or cleaned properly during our stay. A cockroach greeted us...
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We have just returned from a week at the Barcelo Santiago Hotel, All Inclusive basis. Pick up is around an hour on the coach from the south terminal. We stayed in 2 rooms, next to each other on the...
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We stayed at this hotel on all inclusive for the one week at the end of June.
First of all, we have to say that all the staff working there were excellent, whether at the bars or in the (one and...
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In a beautiful, tranquil setting. This hotel has very good facilities with great attention to cleanliness and a high standard of maintenance. Its crowning glory is the very efficient and friendly...
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On arrival at the hotel we were given a glass of bubbly as we checked in. Although it was very late when we checked in, we were offered something to eat in the restaurant. It wasn't much but got us...
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
3
Nejorable
Ocio 9/09/2016
These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 2:46:46 AM
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