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Cleanliness
Location Rooms Service Sleep Quality Value
Our family booked this hotel in last february before covid-19 and they had extremly great time there and we were so jealous and we also wanted to book this hotel for june 2020 but unfortunately it id...
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My room overlooked a ground floor bar which was very loud until early in the morning. In addition to that there were bins outside of my room which caused very loud noises when being emptied at 4am in...
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Very far away from the sea. The hotel's shuttle to the beach was a scam. It was available only every hour, it was picking people from other hotels, so it took 30-40 minutes in a very old, dusty and...
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Lovely hotel, great facilities and superb food and drink. Stayed in March 2020 just as the Coronavirus lockdown was starting. Managed to enjoy a couple of normal days before the hotel closed. The...
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Well after reading all the great reviews about the food I was highly disappointed.
The food was terrible, not only was it completely tasteless but the lack of choice was awful. No fresh cut up fruit...
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hotel ok but a long way from maspalomas town and the night life. my friend has walking difficulties so he only left the hotel once .we was put on the 4th floor out side all we could see was the...
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As a lone traveler i got a good deal through TUI (First Choice) and to find my hotel was all inclusive was a big bonus. The rooms are very nice and clean and the beds comfortable and i slept very...
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Hi folks, stayed here from 5th March till 10th March wee 5 ngt break with my wife,
Must say,great flight over ,airport to hotel should only be about 25 mins being last drop off took over an hour...
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Lovely stay , very friendly and helpful staff, very clean, lovely food great choice something for everyone they cater for children too. Good entertainment for all ages.bus service to the beach...
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Just returned from this hotel and was pleasantly surprised. The room was more than adequate. Bed very comfortable,room had a large bathroom,with walk-in shower. Food was good, and as I'm extremely...
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This is a great hotel. Everyone works so hard on the ground,from kitchen staff to maids. Nothing is too much trouble. Always happy to help.Very clean and a good choice of food every day.The food...
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hotel in good location and nice room, friendly staff. Food was pretty average and the restaurant had far too many guests, having to queue for drinks, and for hot drinks for breakfast. Pool felt run...
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nice Hotel friendly personel, good food and drinks.
Everybody is very helpfull, maybe a bit noisy at the restaurant on the peak moments.
Animation oke, you can participate iff you want but not...
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was there during the freak sandstorm last week.amazing team work from staff,all sun beds,parasols,tables,chairs removed n stored,all put back when it was over and all areas washed down,all sand...
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Got to hotel in middle of the sandstorm so was dusty for first few days. Rooms are modern and clean and in my opinion have comfiest beds I've ever slept in. Balcony small and overlooked a road but...
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A very good hotel with all inclusive. The food was very good and we have a lot of choices both regarding the food and the drinks. We had two children with us and the enjoy the children pool and the...
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We were delayed leaving gran Canadian because of the sand storm. Jet2 accommodated us at this hotel. The manager ,Laura was so helpful and made every effort to look after us,as much as her full time...
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nice hotel couple of mia shape room facing motorway toilet flooded from flat above no explanation as what caused it offered a cocktail for inconvenience in a all inclusive Hotel ended up getting a...
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I have stayed at the Mirador twice in the last 3 months. The reason for this isn't just because the hotel is fantastic, but it's the staff who make it special. Every single member of staff, from...
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We had a great time as a group of 6 adults with a fussy eater and 2 children 2 and 9, we had read some not so good reviews especially about the food well I can honestly say we loved the food no...
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Location is a bit off, but the free bus to the beach compensates for that. Rooms and facilities are ok, but a bit worn. Staff is friendly and helpfull and always serves you with a smile.
The...
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Nice rooms, superb food, relaxing pool facilities, and friendly staff. A good value all inclusive holiday with a free shuttle coach to the beach & back and entertainment supplied each night for both...
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DO: Nice hotel, shame it's close to the highway.
Good conditions, good food, great friendly service. Good organization with access to the beach. Good location for carrying out your sightseeing...
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On arriving at reception were greeted by one of the biggest and friendliness smiles I,'ve ever seen and this was characteristic of all the staff from cleaners and maintenance to the entertainment and...
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Enjoyed our stay, staff very friendly and courteous.....good activities for those with children. My only criticism is I would have liked tea/coffee facilities available in room. Would have made our...
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A good hotel for the price/quality.
Nice is the daiily suttle bus to the beach.
Hotel is clean, service good etc.
The salad bar could be more variety.
Serenity space is very quiet to lay down, could...
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Back two days from Mirador after a week’s stay with daughter and her two young children.
Pros
* staff amazing with special thanks to Olga in restaurant who made sure I had best gluten free breakfast...
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We arrived at the hotel and the staff at reception was very friendly , room was average we had to call reception to get them to fix the fan as it was falling apart when we turned it on. With regards...
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Outdoor pool supposedly heated, not true! Nothing at all apart from a spar and a few gift shops nearby. Free transport to beach gets full of locals! Lovely beach, be better if weren't constantly...
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Spent a week here as a last minute trip baby moon.
Pros:
Rooms are basic but clean the maid was friendly and always ensured the room was clean.
Shops: two spas within walking distance and a...
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Me and my husband went to this hotel on 26th January for a week for are Anniversary I had read all the reviews but I judge places for myself. The reception and check in was quick and easy and the...
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Spent a week here in January 2020 Fantastic value all inclusive. Better than expected. If you can get past the dining room being like a canteen the food is very good Lots of choice.
The hotel was...
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Booked this place a week before going.
Hotel is spotless, room was spacious, clean with a great shower.
Pool area was clean, and nice pool, even though it was a bit chilly.
Good selection of...
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We booked this hotel for a relaxing break in the sun. Hotel was clean and rooms spacious but basic ( no drawers or dressing table mirror ) but comfy beds and balcony over looking the pool.It was...
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Staff friendly and very helpful. Hotel room and Public areas kept very clean. Good food, but sometimes some of the food warm rather than hot.
None of the brochures make it clear that the hotel is on...
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Party of six "senior" adults away for a winter break.
Excellent hotel, good staff, wide variety of food for all tastes. Rooms cleaned daily with bedding changed every five days.
Weather was very good...
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Room was basic but perfectly adequate and very clean. Beds are changed regularly and rooms serviced daily. Fridges are provided. Our room overlooked a road but with a sea view. The road was no...
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The hotel is I bit out up a big hill. Nothing around hotel so have to get taxi to maspalomas or playa del ingles but cheap 5 euros. Block D no sun on balcony at any time and very noisy road outside...
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We stayed at this hotel for 7 days, rooms are cleaned daily, large swimming pool with lots of loungers. The exclusive option is excellent with a huge amount of choice for drinks and food. Definately...
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Spent a nice 7 day holiday at the Mirador, with my wife, daughter and 9 month old grandson,the hotel staff were great and couldn`t do enough for us and were fantastic with the wee man.
The hotel was...
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Great value for money and excellent choice of food. Cannot comment on the alcoholic drinks as we don’t drink them, but the soft drinks and coffees were very good , and saves a lot of money when...
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Currently staying here the hotel and grounds are lovely and spotless they are always cleaning. Unfortunately the food is not very good bit bland and not much variety. And the entertainment is not...
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Lovely bottle of bubbles from hotel staff to help celebrate... We had new years eve in the hotel staff tried hard but the evening was a bit flat untill nearer to 12.00 and party bags were opened...
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Hotel overall was good for a 3 star! All areas were very clean! Room was modern and spotless! Pool area was great with plenty of room and loungers every day! Food was ok! Entertainment was poor at...
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I liked everything very much. Excellent hotel. I liked the all-inclusive system. Good location. There is a parking nearby. Good food. The bar variety of wines liked. Tasty coffee. Clean and spacious...
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Situated on top of a hill in Sonnenland a short taxi ride from Playa del Ingles. Staff are welcoming and very friendly and nothing is too much trouble. The complex is very clean and laid out around a...
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3rd time to this hotel and another great holiday. We always come in January and the rooms are always basic but nice and clean. The hotel has everything you need for all inclusive as a family. There...
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Fantastic family holiday, staff couldn’t do enough for you to make sure you have a good time. It’s a little rough diamond. A few things could do with a bit of TLC but it didn’t ruin our family...
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This was our 1st time away from home at New Year We felt the hotel was great Hogmanay was amazing and hotel pulled out all the stops Would certainly recommend this hotel for the future and since we...
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I just dont get the positive feedbacks, this place is absolute horror.
Rooms OK for that what was paid, although the view from our balcony was of rubbish bins and a main road!
Food limited and...
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An excellent family holiday for myself and my 3 year old! Plenty of entertainment throughout Dunas! Although the food can become very repetitive which is expected from all inclusive! Entertainment at...
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You have to buy your own bottle water and no drinks in the room and the fridge is not cold and you have to pay for a safe and you have to pay a full week to use the iron even if you only need it for...
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After arriving on 22/11 the hotel is lovely food is fantastic caters for all!!! Entertainment team are lovely day time entertainment was great evening let it down aa it wasn’t that good and the disco...
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Great service by all the staff . Many of which have been there for many years . Great food selection. Rooms clean and spacious B block level 5 gets the sun all day .. be an early bird to get your sun...
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Reception staff very friendly on arrival, hotel clean, food could be better. We were lucky with our room as I requested a room on the ground/first floor so we were close to reception. Some rooms do...
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Lovley hotel. Room modern. Clean . Food a bit repetitive dinner and tea . Ideal for children with slush and ice cream saw a few old people fall on broken floor tiles . Lots of steps everywere...
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Everything was excellent, animation team, food, rooms, swimming pools, kindness of everyone; everything was perfect. The Christmas dinner was very nice with a lot of variety and choices, everything...
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Suitable for families with children who can be left in the kids club. The pool is cold and the beds always occupied by towels despite the prohibitions. The cuisine is good and varied, with an...
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What a great hotel and staff.
We spent a great 11 nights here and loved every minute of it.
It was lovely and clean every day and lovely fresh food and different every day.
We meet a great family...
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The hotel was much better than expected. The pool area was nice. The food was good and varied. The rooms were basic but ok. The entertainment at night was very good. The bar staff were great and a...
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The variety and quality of the food was really good!!
Friendly staff and clean spacious rooms.
Lucky we were in the reception building so my baby did not hear the music by the pool when he went to...
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trip to Playa del Ingles, Mogan, Maspalomas and Puerto Rico. Juist take the bus about 400m down hill.
Hotel bus take you to Faro Maspalomas 4 times a day. Returnway.
CC Tableto is also a very good tip
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We loved our stay at mirador maspalomas, the food and staff was great. Really nice to have a warm pool also, especially because it was December and the sun is a little lower on the sky.
Room is OK...
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Took my dad who is vegetarian on his first holiday to Canary Islands.
The hotel staff were amazing and very accommodating. My dad is a vegetarian and the chef would personally take him round to show...
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We were In this hotel For the second time. We enjoyed the food and the friendly staff. The rooms were clean and cosy. The animation program was nice and the weather was warm. We are planning To Come...
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Not happy about our experience. We wont come back to you. There were many things which make us to not recommend you. We thought that is child friendly, but not swimming pool for kids?? Just the...
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A good hotel, not my favorite stile, priceworthy, hard working friendly staff, very fine room and bathroom. Food has been refreshed continuously, while you (most very shortly) wait freshly baked...
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It’s a great hotel with nice, clean rooms, many activities for both children and adults, fun shows in the evening, good food both in the restaurant and the pool bar. I would certainly reccomend this...
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Just got back and we had a great time. Lovely clean hotel with modern large room over looking the pool at no extra cost. Block a room 204. Quiet but could see everything.
Food fantastic, drinks good...
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My wife and I have recently returned from this hotel and as usual it was fantastic. The staff were great, the food was good, the rooms were spotless and the entertainment, apart from the singing duo...
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Sunny vacation in December 2019. The personell was very helpful. And the hotel is clean and very well maintained. Good Good for n the resturant and the staff helped with gluten-free food for our kids.
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My sister and I had a fabulous holiday at Mirador maspalomas by Dumas from the 2nd to the 9th December 2019. From arrival to departure we were looked after by the wonderful staff and nothing was too...
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This is our second time staying at the Mirador, and yet again we were happy with value for money you get at the hotel. We recognise a lot of people from last year. As everyone has said the hotel is...
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One pool was warmed wich was nice. Room was clean and ok. No air conditioning, but there was a fan wich helped a bit. Music was nice and animation staff were good. The snacks weren't so good quality...
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Just returned from a week in this hotel. One word sums this hotel up Brilliant. Efficient and fast check-in. Staff are friendly and will help with any dilemmas that happen.The entertainment staff...
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We are currently staying in this hotel. We had previously driven past and was sceptical as it backs onto a motorway and some of the balconies will have that as a view. Thankfully we have been placed...
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We went for pride, and on arrival the hotel was great the reception was lovely and allowed us to get some food without checking in before the restaurant closed.. the rooms were large spacious and...
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On the first day of our holiday my husbands I-pad was stolen from our room. The hotel management/staff were not very helpful and refused to accept it could have been a member of staff even though...
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My husband and myself had a short winter sun break last week in November.
First time to this hotel and grand Canaria 😀check in was really quick and easy and reception staff were helpful .
The room...
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Came here with my partner for some winter sun. Weather was fantastic. Our room was basic, had a tv but no English channels (CNN was English speaking). However the room, and hotel in general was...
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First time visit to both hotel & Gran Canaria. Hotel is in quiet residential location, about 30 minutes from airport. Check-in was very quick and reception staff were very polite and friendly. They...
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Loved this place ❤️
Hotel is spotless
Food is really good, stayed in other all inclusive hotels and this beats them all.
Animation team are amazing and just make you smile the whole time
Anyone who...
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Had a great holiday at the Mirador Maspalomas by Dunas., Hotel is spotlessly clean throughout, rooms are clean and comfortable, staff are very friendly and the animation team are brilliant they all...
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Good hotel, Food is “oké” every week the same. Aninmation is Nice, friendly staff. Nice place is the location, beach within bus 10 minutes. Supermarket Around the corner. Nice and clean. Good...
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where to start,
read the hotel description as it says overlooking maspalomas, if the sea was outside the front door maspalomas would be under water. it's a 3* family friendly hotel and...
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The only positive was the rooms were clean
Negatives -
All drink served in plastic cups
Food was poor and that’s being nice
Pool was too small for size of hotel people were like sardines around...
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Nice hotel to stay in, clean, friendly staff, good all inclusive options with variety of different dishes throughout the day. I’m vegan and Verena did the great job by offering me some other hot...
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Just had a week here and i really don't know why people complain !! The rooms are spotless, the towels and bedding white n crisp . The rooms are cleaned everyday .All the staff are hardworking and...
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My sister and I just got back from a week here. After reading reviews we were sceptical but we always make the best of things. We were pleasantly surprised. We had room E406, it was huge, the views...
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The best thing about this hotel is the staff, especially reception. Our room was quite large but furnished with very basic furniture, with no mirror over the dressing table and no pictures, which...
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IT was very happy to stay there. Nice crew and lovely food en beverage. IT was not fun that there was no aircontioning. The room was very hot to sleep .maybe this can be realised in the future. For...
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This hotel is amazing and cater for all ages! The staff are fantastic especially Matye and Kevin who work at the side pool bar! The receptionist are welcoming and full of smiles. The cleaners are...
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went in November , weather was fabulous so was out a lot. Hotel is good its clean and safe.
but no air conditioning which is needed you can pay 70 euro for a week and it is worth every penny . went...
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We were sent here as a replacement to our usual hotel so tried to make the best of it. We were disappointed with every aspect of the experience. Staff are good at dealing with issues as they are well...
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Great relaxed hotel. Welcoming staff. 10 minute taxi to the Yumbo Centre. Large pools. Plenty of sun loungers Nice restaurant and food. Pool bar serves food too during the day. I had a great week...
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We stayed here as a group of around 20 for a week from 3rd-10th November
Arrived around 9pm and checked straight in, the bar was very busy but we were there for the last couple of days of the kids...
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Love this hotel just fab . Pool cold though , that's our only gripe. Value for money 100% 👍 . Food choice is fabulous. How people complain is beyond unfair. . Jet2 just brilliant too . Our bags...
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My wife and myself stayed at this hotel in November 2019 for 4 nights.
This hotel is geared up for families with small children.
We were initially shown a room that had no view, which overlooked the...
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Great hotel, staff really friendly and helpful and the place was always clean.
The pools are great, kids spent most of the holiday in them and weren't too crowded.
There were days when it was hard to...
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Big hotel , good size restaurant but swimming pool too small for hotel need. Free hotel parking is about 3 minutes walking distance. Parking itself very small and well is just free land where you...
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Service at reception was terribly rude and unhelpfull. We arrived at around 11 am, but they said nothing could be done to arrange a room before half past 1 pm. We sat in the lobby to wait until we...
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Very, very loud and noicy restaurant, food is bland.
Rooms ok.
Nice staff
No AC
Location is percieved a bit far off.
Hotel bus to the beach at 09:30, 10:30, 11:30 and 12:30 - from the beach 13:30...
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We visited as a party of 10 6 adults 4 kids over 3 rooms b104 b106 and b203 and I have to say it was spotless! The hotel staff are cleaning around the clock from midnight as soon as the bar is...
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This hotel is amazing. Very clean, food is excellent varied and delicious.
The animation team went far beyond what I expected. Children and adults were all catered for with a wide range of...
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It was a pleassant stay. Nice accomidation for family s with kids till 12 years. One swimming was to cold. En the towwels on the Swimming bedds where not Nice. Food was oke. We had a pleassant stay...
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We had a lovely holiday. Food is fine for 7 nights, there was always something nice to eat. Kids loved the pool bar for lunch with burgers, toasties etc. The staff work hard to keep everywhere clean...
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Loved this hotel stayed here twice staff are very friendly food is good and swimming pools are lovely with a heated one if your cold would recommend this hotel ti anyone booked again for September...
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We stayed at this hotel for the October half term week with my partner, two young children (6 & 4) and my parents. I was slightly concerned before arriving having read some of the negative reviews...
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Hotel was clean, staff were friendly enough. Free bus to the beach is nice.
Wasn’t too impressed that the “air conditioning” is a ceiling fan.. you can get additional fans however not really air...
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Just back from a week staying at the mirador (Oct 19) and we did enjoy our time however I definitely would not go back to this hotel.
Staff- we didn’t have many encounters with any staff as there...
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Great little 3* hotel with so much going for it! Located at the top of a hill with not much around, but a shuttle bus that will get you into town. Also a taxi rank opposite if the shuttle is full...
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Sunbed - you needed to be up at 7am to get one.
Rooms - noise from the road unbearable.
Waiting staff extremely unfriendly
Cramped area for night time entertainment, we ended up sitting on...
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Went here with husband and kids. Hotel staff are very helpful and friendly. Rooms were clean, would have preferred one overlooking the pool rather than the road but the big issue was lack of air con...
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Would definately come again, rooms do need coffee making facilities, and animation team need to up their game a little. But overall great value for money, lovely friendly staff, no issues with sun...
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Nice welcome and fast check in. Staff throughout the hotel were lovely, hardworking, helpful and friendly. Room was spotless, nicely furnished but could have done with a few drawers for storage. As...
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Cleanliness poor. All inclusive food and drinks - adequate. Nowhere to sit in the evening guests had to overspill from the bar to sit on the sunbeds. Entertainment staff would put music on so loud...
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Overall the hotel was lovely, very clean, friendly staff, variety of drinks, pool area is lovely and the location is ideal as its only a short walk or 4 euros to get around in a taxi to the beach and...
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I will start with my biggest problem and that was the food, it was awful, plain and repetitive, I like my food and I’m not much of a fussy eater but this was just awful. Second there is no air con...
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Good all round, excellent choice of food and drinks, large clean pool & Jacuzzi, entertainment for all. Clean and adequate rooms with a ceiling fan. Helpful staff.
Only thing I could mark them down...
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The hotel was OK. The staff were friendly, no issues there. Food was awful, very repetitive and no flavour in anything. No air condition, so rooms where unbearably hot. Fans were available but at a...
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Spacious rooms, great food, friendly staff.
Free bus to beach was great, we also visited the market which you can walk to.
There is also a small new shopping centre only a short walk which is worth a...
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2nd time for us, we chose this hotel again as we knew it was great for young children, we have a 3 yr old and she had the time of her life. The animation team really put their time into making us...
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Had a fantastic time at the hotel. There was 4 of us in the party and we all had a great time. Meals were lovely. Every meal there was always something to please all 4 of us, and we all have...
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Currently on day 8 of 10 at the Dunas Mirador. We’re a family of 4, with two son’s aged 9 & 3.
Overall we’re having a fab time.
The Hotel is spotless. The rooms & grounds. The entertainment team are...
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We were only looking for a cheapo late deal holiday somewhere warm when the computer popped up this hotel with an all inclusive offer at a price below most of the self catering properties.
We both...
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Nice hotel, pleasant staff, lovely pool area, rooms quite good, with a nice balcony. Plenty of sunbeds round the pool and in the quiet areas. Food in the dining room was a bit repetitive though...
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If we start with the negatives- there is no air conditioning. If you end up round the back of block F it is a nightmare- there is the generator, the staff come in at 04:30 noisy as can be, the bin...
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My family and I (2 adults, 1 infant) have just returned from a 5 night stay at the Mirador Maspalomas and overall have enjoyed a great holiday.
Firstly I would like to debunk a couple of the more...
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Just come back from a week at this hotel and I can honestly say after reading all the reviews before we went I was very pleasantly surprised. We were a group of 14 adults and after reading the...
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I stayed here for a week (no where near long enough!) for Gay Pride. We wanted a hotel a bit out of the way of the main events and parties and this place was perfect. This was also the perfect time...
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Rooms large no aircon fan useless.
Food good can be repetitive but thats all inclusive for you.
Hotel staff excellent and entertainment team work hard to please everyone.
Pool large no issues with...
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Location is not the best - distance between hotel and Atlantic Ocean is quite big, but everyday you can pick a bus. Good food, great animations for kids and adults, nice and helpful staff, clean...
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Arrived at 3.30am, family very hungry, food on offer was rice, cucumber and brown salad!
First couple of days meal times were ok, after that it was so busy it was a case of grab a table, grab any...
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2nd year at hotel and hoping to return for a 3rd year.We love it.
Staff all amazing.
Animation team outstanding
Do wish there was better air con as it gets really warm at night.
Well done to all...
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Just returned home from a lovely stay here, with brilliant suntans. A very comfortable hotel to stay at with every opportunity to be relaxed throughout the day. Sunbeds are in high demand and food...
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The cleaners were fantastic,food was nice,pool bar staff were miserable and had no manners whatever,they also clearly had their favourites who they would always serve 1st. Twin room on a honeymoon...
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I have just returned from this hotel (21/09/2019) now I have to start by stating this is both my first time going all inclusive and my first time in Gran Canaria, Also I generally research a hotel...
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Spent a week AI at this hotel
Pros
AI drinks and food good but timing is important sometimes was like feeding time at the zoo
Staff mostly lovely but some chippy girls on reception
Entertainment not...
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Never go again food crap larger waterd down mould on bed sheets. Also cockroaches on plates in dinning room. Alot of fighting also hotel was locked to stop people going in and out. I wouldn't go...
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We stayed at this hotel from the 3rd of Septemeber up to the 17th of September. We arrived at the hotel at around 1:30pm where we headed to the front desk to check in. We were informed that our room...
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We came here about two years ago and loved it. The same again this time.All the staff are very friendly and work incredibly hard,from the kitchen staff to the cleaners and everyone back of house.Will...
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What a lovely place!
Fantastic friendly staff (victor entertainment) (George night maintenance man)
We have truly had a great time.
Food was excellent for a 3 star hotel.
Exceptional clean.
Only...
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Excellent hotel, fantastic facilities but most of all the entertainment was brilliant.
Activities for all, including those who are less confident but a good chance for a laugh and to get involved...
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Amazing animation team especially victor he was the highlight of the experience! Will definitely be back 1000%!! Thank you all for an amazing holiday wouldn’t have been the same without the team...
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I was at the hotel one week in September 2019 with family and friends and it was a good experience. The facilities are very good, only the air conditioning is lacking in the rooms, the food has...
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After reading some of the reviews regarding this hotel village i was slightly worried however myself and my family have had a brilliant time. The food was really good with plenty of selections. The...
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Thank you. Top hotel.
Excellent services. Fantastic animation team.room was cleaned every day. Food was good. Swimming pools are perfect especially the kids one. Receptionists were very smiley and...
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We visited this hotel for 10 nights and can honestly say what a lovely hotel this is. The rooms are very clean.
The foods not fab we stayed all inclusive but to be honest what do you expect for the...
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We stayed here for a week this hotel is really good value for money the staff are friendly expect for Miguel the bar man who’s attitude absolutely stinks. There’s a good selection of food and the...
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Nice hotel, love the poolarea and poolbar. The food is ok, feels like they use the leftovers of every meal and makes something different the next time. Nice rooms and good cleaning! The people in the...
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This hotel is ok. The sun beds are crammed round the pool and don’t expect to find many sun loungers available after 8am! Pool side was dirty and I didn’t get in the pool as it didn’t look as clean...
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On arrival at the hotel the room allocated to us wasn't the one booked (NEVER use Otel.com. Absolutely shocking customer service) After an upsetting day of waiting around for Otel to respond (still...
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Let me explain my title. We had originally booked a different hotel in Playa del Ingles, only to be informed a couple of weeks later, it was closing for refurbishment.
Our tour operator had...
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I have just returned and the hotel as some good but major down points. Jet2 should downgrade to a 2 star. There is no aircondtioning which it desperately needs. We paid 90euros to hire one but I...
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We have just returned from a 10 night all inclusive holiday. The hotel is spotlessly clean and we had a family room block E307. It over looked the dunes but faced the road and was very noisy at...
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Arrived 17th August for a week ,room was clean but only a ceiling fan ,could hire air con from reception. Food n drink plentiful, only negative was not able to get a sunbed unless you got up early as...
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The room is too small for 4 people. Poor extended sofa bed, To make it worse there is no aircondition in the room. Around the pool it isn’t better. Every morning all sunbeds are already reserved with...
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Came back last week after a 10 day visit with husband and 2 teenagers.
The hotel is kept very clean. The pool guy & team needs a special mention here - out early in a morning and then giving...
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Hotel was clean & spacious, fresh, clean bed linen & towels when requested. Food was lovely & varied with plenty of choices. The entertainment team consisting of Francesco, Rosemary, Victor, Valeria...
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We've been in the for a couple of days now here is nothing that we can fault we the hotel it is very clean and the food is really good here is plenty to eat. Although we are not beach front there is...
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My experience was very nice. The receptionists are friendly and the food is great. The room is confortable but should have air conditioning (the fan is not enough at all). I also suggest a better...
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If you want a quiet peaceful holiday, DO NOT COME HERE, however, if you want to get drunk and let your kids run riot until all hours this is the place for you. I can only compare this place to...
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Very good hotel! Nice animation and if you have young kids really good! Good warm food. And at the bar friendly staff. Also for teeners the animation was good. The kids could play around the hotel...
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Lovely clean hotel, friendly staff. Food sometimes repetitive or not to our taste but always found something to eat. Room cleaned daily. Pool and bar area were nice, not enough seating for evening...
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Hotel is situated oh the hill there is very nice view around hotel. I can see Atlantic ocean from three parts of this hotel. I live in country without sea and I really appreciate this possibility...
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Hotel rooms are clean, food areas are also clean but food is quite basic. Lots of selection of drinks available at the bar from alcohol, soft drinks, coffee etc. If you want a seat for the kids disco...
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Great hotel, clean rooms, great staff, restaurant is lovely, kids entertainment was great, would stay again! Good selection in the restaurant, pool bar staff were lovely, overall very good quality...
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This is our last night of 10 day visit. Hotel is clean both in guest rooms and public areas. Food is OK, it’s AI catering for 100s of people but a decent choice and there is fresh cooked fish and...
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The hotel was very good. Everyrhing was very clean. The room was big and comfortable. The kitchen was very rich and everything was very delicious. The staff was very friendly, both at the restaurant...
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Just come back from a week at this hotel. 8 adults and 4 children. Rooms basic but very clean and comfortable. Only downside is no air conditioning. Cleaned every day and towels changed if left in...
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We just came back from 2 weeks staying at dunas mirador hotel in maspalomas, all inclusive
The hotel was clean and tidy ,the food was hit and miss but plenty to choose from ,my son(16)made some good...
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Hotel was spotless, great selection of food, loads of activities and amenities. Only request I'd make for concidering is a quieter dining area off the restaurant for autistic people as my daughter...
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Hotel is clean and tidy.
Food is ok
No entertainment or bar after 23.00.
Nothing in walking distance so have to use taxi which adds quite alot to stay.
No a.c. in rooms ceiling fan that does nothing...
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Stayed at this hotel for 2 weeks, with my 11year old and 17 year old. The hotel was very clean & staff worked non stop to keep it clean. Reception and bar staff were very helpful and friendly...
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No air con in rooms poor selection of food unless you love chips and like cockroaches running around your feet . A lot of ants in the room and pool area dirty would not stay at this hotel again. If...
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we had planned this holiday a year ago. and we were looking forward to it.
the flight was good and the coach transfer was good.
however we arrived at the hotel around midnight. my mum was in a wheel...
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This hotel exceeded my expectations. Lovely from when you walk in right up to the room which was also lovely. Plenty of choice food and drink wise. Entertainment fab and was on throughout the day...
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Worth the money good hotel .Only down side is the all inclusive bar closes at 11pm ..very poor internet .nice clean hotel cumfy beds ..nice food and it changes daily so that's good excellent reception
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Overall a lovely hotel, can’t fault entertainment or the entertainment staff, they really made our stay. Couple of issues surrounding lack of air con in the rooms (unfortunately we were on the ground...
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Where all these bad reviews coming from? Came to this hotel last year in May, this year in May and coming in October this year! That’s how much we enjoyed our stay here. Family of 4 this time, kids...
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We were a group of 3 friends staying at this hotel, 2 days things went well until we were subject to racial slurs and abuse from other guests who thought calling us terrorists and bin laden was...
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Excellent holiday, very relaxing, great food, friendly and helpful staff. The Animation team were great with both adults & kids! We would definitely come again, probably in a years time and would...
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We arrived at the hotel at 1am in the morning after being on a long 4 and a half hour flight, only to get to our room and find scum and hair on the floor as well as a white substance down the toilet...
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My daughter & I picked this hotel for a girls holiday - we wanted somewhere away from the main towns so that we could chill.
ROOM/POOL: Our room was was a very good size - plenty of hangers! the...
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Hotel maspalmas was a very average hotel! The food was basic but good, same goes with the entertainment! The rooms were cleaned well and the cleaners went above and beyond when cleaning the rooms...
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Hotel situated in maspalomas, nothing around to do, a few crappy shops n a spar. Everything shut down at the hotel at 2230 and was made to feel like a child and go to bed. The fan in room was about...
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Having just stayed for one week, my partner and I were very disappointed upon arrival. Overall the hotel was clean, however the one and only bar area was disgusting! With only one gentleman behind...
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This hotel would have got 5 stars but for one thing that I will mention later. In fact I will mention it now because the positives greatly outweigh this one negative. We spent most of our time around...
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Well were can i start me and my hubby had a week at the hotel from the 27th june for one week. I couldnt complain about anything, the rooms was cleaned every day with clean towel ,food was nice...
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I'll list the pros first of which there are plenty and the one con I found which is moderate.
We arrived not much before midnight. Checked in quickly by friendly staff. The room was spacious with a...
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We arrived at this hotel at 10 pm as flight was delayed and they said that it was now too late to get anything hot to eat and that we had to come back at 11 for cold food this was very bad as we had...
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This hotel is immaculate, from the pool area, To the restaurant to the rooms, stunning! Myself, my husband and 2 boys had the best holiday here 25th June - 2nd July 2019. The food was absolutely...
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So the dust has settled on my 2 week stay at the Mirador Maspalomas by Dunas. To make it easier, i'll break my review into sections.
ARRIVAL:
We arrived close to midnight, check in was fast, and...
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I stayed her June 20th for 2 week the hotel was great. Nothing was too much trouble from minute one. Our room was cleaned daily there was plenty of entertainment and a great selcton if food . On...
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Location of this hotel is good. We walked to Melonaras beach one day, took us about 40 minutes but it was a nice walk. Definitely recommend it. And cabs are very cheap.
Pools are very good, one...
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Arrived at the hotel late evening checking in was fine has only a few people got of the coach, got told were to go for the rooms no one to show you were to go just directions , rooms are quite...
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The best part of the hotel was definitely the animation team, especially Francesco. They made sure we were having fun every day and put loads of effort into it. The night time shows put on by the...
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The animation team were amazing and make our holiday enjoyable. They worked tirelessly to create performance pieces for the evening, and ran a host of activities throughout the day which kept us...
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The hotel was clean and tidy, very comfortable beds. Food was good with lots of variety, but the dining area was very noisy and not a pleasant experience because of the noise. The entertainment team...
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We stayed for 7 nights 2 adults, 7 yo and 4 yo last week of June 2019 For the price of the holiday the hotel was spot on! Only negative was there is no air con in the rooms! Luckily it cooled right...
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Loved this place would reccomend for any one with children pirate pool excellent although hard to get a sunlounger kids club also good will be going back next year for sure lovely staff and...
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Stayed here for a week with my mum. Hotel was very clean and staff were fantastic. The animation team was great Valeria, Victor and Francesco were fantastic and they put so much effort into making...
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Good quality hotel, decent size room with a balcony looking out over town and mountains. No aircon in the room, although there is a ceiling fan, which with the balcony door open is almost as good...
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First time visiting Spain and this hotel did not disappoint.All inc. & fantastic buffet for breakfast, lunch and dinner.Can not fault staff at all!! So friendly & assisting.taxis booked in seconds...
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I have just returned from a week at this hotel, food was average however accommodation was spotless, pool was great entertainment was good and most staff were friendly and helpful, myself and my kids...
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The rooms are cleaned daily very well and are a lot better than expected for a 3 star hotel, the food is nice and although some of it can be repetitive they usually have a different theme for each...
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Starting from the animation staff, Francesco, Valeria, Ross and Victor were great! They were friendly and entertaining! The manager of the restaurant was great and polite with me. The staff from the...
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Slightly fooled by the photos.
Hotel is small/medium with 6 small/medium blocks of rooms.
1 medium cold/cool pool.
1 small heated pool.
1 kids pool.
1 main bar at pool area. Outside.
1 resturant with...
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Where to start. Hotel is spotless & rooms a good size but far too hot with only a fan. Bed sheets were only changed after we had complained that they hadn’t been changed in 7 days even though it says...
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+ friendly staff.
- choose a room with pool view, on the street side it can be noisy.
To many sunbeds around the swimmingpool, youre touching almost neighbour.
Tip Rent a car or a bike and go...
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Overall for the price we paid for this accommodation it was generally ok. Service was average, staff seemed un enthusiastic, food not very imaginative, but passable. Big no no was no air conditioning...
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Just needed to re-review this hotel. Since my last stay in September 2018 there have been improvements here. There’s a clear improvement in the restaurant, a much wider choice of food including a...
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We stayed at the hotel for 2 weeks coming home on Tuesday! The hotel is at the top of a hill so to get places you would need a taxi however this isn’t an issue as the taxis are so cheap. We never...
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Just came back from 10 wonderful days at the Mirador Maspalomas by Dunas. This is the second time I have holidayed at this hotel. I can not praised the staff highly enough, especially Miguel at the...
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We live in Tenerife and decided to take a small break. First time here for us and can honestly say we enjoyed every minute. Restaurant has a selection of food for everyone. My favourite was the...
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Great hotel for a 3 star super food and staff. Location is a bit out of the way but taxis are cheap. Would definitely return in the future.
Whole family really enjoyed the stay. Bar servo e...
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on arrival we had 2 rooms booked. The first room for a family was not big enough to swing a cat in .the 2nd room overlooked a main road ..after complaining they offered us an upgrade to both rooms...
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Check in - faultless. Swift and friendly reception staff
Maintenance - problem with safe rectified promptly
Rooms - clean, good facilities, lack of Aircon was only issue
Pools - perfect. Never...
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Lovely hotel, lovely staff, lovely food and lovely pools.
All let down by too many guests and not enough space.
Sun-beds side by side, you are a passive smoker if your neighbour decides to light...
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My honest review. Hotel is literally in the middle of nowhere, not many bars around for variety but a taxi only costs about €4 each way to most places. The food is very bland and hardly any variety...
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If you looking for crazy holidays with night life and daysleep it is definitely not for you. In my opinion Mirador is one of best family hotels in Maspalomas. Food is great with big choice for...
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Just home from this hotel and I had an amazing time I’m looking at going back this year again. Our hotel room was lovely, just lacking in a/c but wasn’t that bad. The food was good but could cater...
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Lovely hotel. Very friendly staff, great pool, great entertainment,very clean.Buses rrom there are quite regular. Food is a bit bland but other than that it's ok. Would definitely go back there to...
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My wife and I have just returned from a week in the mirador hotel and from the moment we checked in we loved the place. Great set up, spotlessly clean, food great with plenty of choice for everyone...
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Hotel was amazing, clean, we couldn't fault this at all , very friendly amazing food, pool and bar area excellent, even bar snacks burgers hot dogs pizza just excellent beer and wine on tap would...
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This was my first time in Gran Canaria and I'm glad I chose this hotel. Everything was incredible, the staff were lovely, the food was good, everything was exceptionally clean. Beds were comfy and...
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My partner and I stayed here in May 2019 for 10 nights, we had an amazing time, the hotel was extremely clean and well kept, the food was great. The staff are very friendly, I cannot think of...
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The hotel dunas mirador has been recently refurbished to a good standard.
The staff were fantastic.
Just unfortunate the food was abismal.
The pool bar was great with fantastic waiters.
we went on...
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This was the first family holiday for myself, my partner and our four year old daughter, so we had high expectations; This hotel surpassed our expectations! The reception staff were lovely and...
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The staf are great, very welcoming, approachable and friendly. The facilities and events are amazing, especially the buffet food range in the restaurant is excellent. Form
Breakfast, lunch & dinner...
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We stayed here last June and had a really good time. We are a family of four (2 adults and 2 kids (11 & 5)). Found checking in to be quick and efficient and our room was easy to find. The room was...
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Went away for two weeks got back a day ago miss it so much was wonderful food was good always full and had at least one dish even for the fussiest of eaters
The entertainment staff are brilliant...
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WE had the BEST HOLIDAY at this HOTEL.. AMBROISE AND the ANIMATION TEAM was FANTASTIC they made the HOLIDAY. i would recommend this HOTEL to anyone. Should be FIVE STARS. super. pools are great...
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Had an excellent all-inclusive week away with my wife.
The hotel met all our needs, very good food, drinks, accommodation and overall experience at the Mirador.
The staff are all polite and helpful...
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Didn't expect a lot from a 3 star resort but honestly in my opinion it justifies more. Amazing staff in all quarters of resort from frontal staff to bar staff, especially the entertaining staff the...
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Just got back yesterday, beautiful hotel, spotlessly clean inside and out, staff are really friendly and helpful whenever you speak to them, food was great and no shortage, you had the same choices...
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Excellent hotel, very clean throughout, plenty of loungers, close to local shops, free beach shuttle bus,) not really walking distance for children) only down side is would of preferred a bigger...
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Well what can I say the hotel was simply amazing best hotel I have been to and will be going back with my family very soon they look after it always clean staff where so polite kind and funny and...
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Just back from this hotel right from the start we were made to feel welcome, check in was very efficient and greeted with a smile, reception area is bright and well kept, our room was in A block...
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It was a bit far out for us although there was a curtasy bus down to town and back 4 times a day and there are plenty of taxi's at reasonable prices could do with some drawers in the room.. food...
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This immaculate, hardworking, excellent value hotel is ideal for equally hardworking parents looking for a safe, reliable base to forget about cooking meals, keeping the kids happy or worrying about...
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Excellent value for money , great atmosphere , would definitely recommend and will be staying here again . Wide choice of food ,entertainment fantastic , hotel coach provided to the beach throughout...
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Pillows in the room dreadful.
Jacuzzi smelt unclean, fear of sickness.
Food Luke warm, desserts same every night no wow factor and nothing special.
Bar not open by reception so those watching the big...
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The hotel has been refurbished to a pretty good standard.
The staff were brilliant especially Miguel at the pool bar.
Unfortunately the food was absolutely terrible.
If staying here then go room only...
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We stayed here from 14th to 28th April 2019. This was our 4th time in the Canaries. We went as a family of 4 with 2 children under 6. First week was extremely busy with Spanish / German / French...
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Stayed at this hotel for the 1st time from 19th to 29th April. 1st few days were a nightmare as hotel was packed and noise level was unbelievable by pool and in dining room. No sunbeds available. It...
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We have just returned from a 10 night stay at this hotel for the second time this year, we absolutely love this place and would recommend it to anyone! We went here in January for a week and loved it...
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Very Bad experience at this hotel. Receptionist and especially Hotel Direction did not assist me and my family after a serious accident at the beach, they did not even allow me to use the phone to do...
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Stayed at this hotel 3 years ago and was so thrilled with it decided to give it a go again. We went 18-25 April and the hotel was rammed to the rafters for the first half. There were no sunbeds...
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Just had a great week with family (11) of us at this hotel and found the place great with good staff and plenty to do .i would say if you want a bed round the two big pools ( one of which nearest the...
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Hotel is kept spotless, great choice of food. Ensure you book a room with pool view.. As you will get the sun. Otherwise your view will be off the road or motorway..Alchol on tap and bar staff are...
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A very enjoyable break. Hotel staff were friendly and provided a great service. Hotel was busy and any concerns were other guests being a bit thoughtless, reserving and not using sun beds and not...
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We had a great stay here and the staff were fantastic- always so busy and always on the go day and night! I loved how there was a self service bar which is a fantastic idea because then no long queue...
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Everything was OK, even better than I thought after I had read previous reviews. As it was Eastern time on some days swimming pool area was overcrowded but even then the hotel provide additional...
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As 3 star hotels go this is one of the best we've stayed in. It's really well run and despite being busy the staff are always on top of things. The food is good and varied and everywhere is really...
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This was our second stay at the hotel and this second stay did not disappoint. We had a great week and wish we could have stayed longer. The hotel is one of the cleanest I have stayed in, the...
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Room nice, bed good and great maid service. food good although could have done with a few more minutes minutes in the oven for the pizza and other foods. Issues with a stink of sewers at busy times...
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For the price this hotel is hard to beat. The quality and quantity of food, drinks on tap, entertainment if you want it - cleanliness and customer support, provision of free transport - all excellent...
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Was hoping for a relaxing week but found the restaurant a nightmare, food was good but it was far too busy we had to hunt for a table at every meal, it was anything but relaxing! the pool area is...
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My third time at the Mirador Hotel and I will be back before the end of year as this hotel has got it right.
All the Staff are so there for your safety comfort and stress free holiday and they all...
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We have a nice stay at Dunas Mirador , price/Quality are oké, food en restaurant are "top"!!
Clearing in en out of the hotel are very good, only the plastic-cups in the evening is NOT done,
You need...
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The staff are absolutely amazing, friendly and accommodating. The food varies daily and is really delicious and fresh. The dining times are also lengthy so you'll never miss a meal!
The...
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We had a wonderful time at the Mirador. My children absolutely loved the animation team who made their holiday wonderful. The gluten free menu was great and we enjoyed the quiet location. We walked...
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We've returned from our family holiday. There was a big party of us and the tables in the restaurant could accommodate that. Our children enjoyed going to the mini club on site with the animation...
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We were staying in this hotel for over a week. After check all good and bad reviews don't understand why ppl complain about it. The food was good, lots of choice. Animation team really work hard to...
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Highly recommend this hotel, great for families and couples. Lots of entertainment provided by the staff, from archery, shooting, water polo, disco and shows most days & nights. A good sized pool...
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We arrived and were impressed with what we saw for a 3 star hotel - the food was reasonably good throughout the week and the cleanliness of the modern rooms was nice to see.
san Miguel on tap and a...
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Hi
Just home from a week at this hotel and I was pleasantly surprised
I was a solo traveller and it had been a long time since I was last in Maspalomas
Food- main restaurant clean tidy and a...
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We had a great holiday.Everything about the hotel was excellent.The young people entertaining all day and evening we found friendly and full of energy.Would recommend it very highly.Maybe will visit...
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it is a lovely, relaxing hotel to stay. I only got back yesterday and loved it there. will definitely go again. I would prefer if there was more of a halal option at the restaurant other than that...
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Booked late just few days before travel so didn’t really research hotel location. This was a problem for us as we like to walk and the area is main roads all around.. courtesy bus to Maspolomas beach...
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Came here with just the wife . Arrived sat tea time , 23rd March 2019. For 1 week . It’s a averagely large hotel , best way to describe it .... basic , but definatly clean , all staff have been...
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My husband and I spent a week at this lovely hotel from the 16th-23rd March to celebrate our 29th wedding anniversary.
I emailed the hotel beforehand and we were given a top floor, corner room with...
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What a fabulous hotel! Entertainment for everyone, fabulous food, great rooms, staff that were very happy and helpful. Will definitely be back, enjoyed our holiday so much. Free beach bus and lovely...
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I recommend this hotel - good value for money,
location for people who like long walks, or travel by hotel bus (which drives too rarely). Renovation hotel, outside the highway rooms a nice view...
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Very good clean and tidy accommodation. Food is excellent, lots of choices and variety. Friendly people in the restaurant. Less satisfying we found the towels on the sunbeds in the morning and the...
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When I booked a weeks break the pictures made the place look quite wonderful, however beware the hotel is plonked in the middle of nowhere. From my room the sweeping vista of the local industrial...
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This hotel was very nice . Was a bit isolated but had a free bus outside the hotel which ran 4 times a day .and also taxis were quite reasonable 4 euros to yumbo shopping centre and same to...
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Nice hotel, beautiful weather, staff were ok, animation staff work very hard to keep you entertained day and night, food not very good , a lot of repeats and some days it was hard to make a meal from...
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nice rooms,and cleaned daily with fresh towels.pool area good,plenty of activities going on,and back ground music.food was good for a/l,plenty snacks self service beer wine ,soft drinks.the staff...
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My partner and I stayed here for a week in December and we both very much enjoyed our stay. The staff are friendly and helpful, the food is good and there’s a good selection so there literally is...
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We was for the first time here but i'm sure we will be back.It was a surprise,in a good way allmost everything.Just a tip:visit the mountains, but take the appropiate clothig and footwear.I have seen...
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Stayed here for a four night break
Rooms are quite modern and clean and really comfortable beds
Pool area is good and a great jacuzzi
Pool bar very well organised self service for lots of drinks...
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This is a 3 star hotel bordering on a 4 star . Using Jet2 ( as we tend to do nearly always ) this could not have run any smoother . From checking in to coming back was absolutely superb . The hotel...
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Great hotell in peacefull surroundings. Staff was friendly and kept the hotell clean all the time. Food was good and you could get it all day long. Recommend this hotell especially for adults...
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Great hotel, the reception desk give you that good vibe as soon as you arrive. Very informative during our stay and when we did ask about changing our 2 rooms so we could have a sunnier balcony they...
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We have just returned from a fortnight at this hotel.
We travelled with Jet2 for the first time and found the whole experience with them to be good. My husband left his reading glasses on the...
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good value friendly staff cab to anywhere central was 5 euros no aircon so summer months may get a bit sticky but fans in room,evening entertainment a bit hit and miss but keen staff help yourself to...
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first of all i don`t like writing bad report`s about hotels but i have to in this case. my wife and i were on holiday from the 2nd to the 9th of march 2019 at the mirador are room was on the 5th...
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Just about to leave after a fabulous holiday in this hotel. Hotel and rooms kept spotless. Quality of food great and replenished regularly so remains fresh. Location quiet and up a steep hill however...
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The Mirador is a lovely hotel and is ideal for young families ,couples but might be too quiet for 18-30 year olds. The rooms are cleaned everyday but have no air conditioning. There is family...
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Nice people in the hotel. Good service all over. The white cat from the hotel gave us a speciel experience (only good) so now we have to get a cat in our house.❤️ Jennifer gave us a verry plesent...
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Had a great time. Good clean hotel with pleasant friendly staff. Good selection of food. Pool nice size and temperature. Plenty of entertainment. Good bus service to the beach, another bus came after...
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The location is away from the busy beach area of Maspalomas but there is a free bus taking guests to the beach every hour. The hotel caters for all ages and nationalities and the many ramps ensure...
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This should not be a 3 star hotel, it should be at least a 4 star, the food was exceptional, daily cleaning in the rooms, animation team from 10.30am till 10/10.30pm every day especially a big shout...
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We have just come back from a weeks all inclusive holiday staying at the Mirador Maspalomas by Dunas. The rooms are very clean and spacious. The animation team were amazing they work so hard...
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We stayed at the palm oasis over the road from the mirador.i was travelling with my friend and 3 children. I checked with the hotel beforehand would it be ok if I were to watch the evening...
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Have to say whole hotel is great but the Fanni at the kids club made it for us this holiday.. She is warm and welcoming to all children regardless of age/language, she has an excellent knowledge of...
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All areas of the hotel kept clean, food good for number of guest being catered for and helpful pleasant staff. Our room was dated and had a grim outlook but beds were comfortable and bed linen/towels...
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great service, friendly staff, special thanks to everyone, especially Marko, Gustavo, cleaning lady, and reception staff. I recommend this hotel. we met a lot of nice people from all over europe...
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late booking well 12 hours before arrived too a warm welcome from the reception staff found the roon quite easy just up some steps.room was nice and light looked like it had been refurbushied...
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The animation team were funny amazing great especially Fanni she was very nice at the mini club the food was very delicious the pool was very good the bar was awesome nice I can’t can’t can’t wait...
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When you read the reviews from other people here they are quite different.
What you should know before you book your self into this hotel, what is good or even great and what is less good...
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We visited this hotel as a couple the last two weeks of January. We found it to be a lovely hotel, well maintained and spotlessly clean in every area we visited. We had a lovely room in block A...
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Hotel clean pool was cold and told it was heated .food good for a 3 star hotel room was big and clean however in need of a lot more draw space .drinks good for a 3 star. Staff very helpful...
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This is a most excellent hotel.
As many people have alluded to in previous reviews the “front of house” staff are efficient, friendly and helpful. They all work hard to ensure your holiday is as...
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Just back after a lovely week in GC, hotel is half an hour from airport. Swift check in upon arrival. Room in Block C 103. Disability benefits walk in shower & load of space linked by walk ways from...
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We have stayed here many times before and always enjoyed ourselves and been happy with the hotel. On our last visit in November we were pleased that we got a particular top floor room that we...
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ideal quite location there last year hotel spotless food great variety staff friendly pool side plenty beds room could do with some more entertainment but hotel overall spot on don't know how some...
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Nice hotel, good food and plenty of it. Helpful, friendly and accommodating staff. Location a bit out of the way but quiet. Structure is a bit tired but generally well maintained. Well laid out...
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overall very good - free bus as a good way from beach - colder at night and no indoor bar except in entertainment area which was very dark and not suitable to socialise - the bar in reception area...
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The staff are really friendly and helpful at this hotel from check in to leaving. We were in block A and had a fantastic sea view and view of the hills as had a wrap around balcony. The room was...
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Like to stay at this hotel. The hotel have some big parking problems. Often I have to park so far away that I need to take a taxi back to the hotel. Pretty stupid when I had a rental car. (I'm...
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This holiday was booked by my wife as a surprise for my 30th Birthday. There were 6 of us in total including two children.
The hotel was nice and clean with rooms being cleaned every day.
The hotel...
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from the moment we arrived till the moment we left we loved this place. This was mostly down to the staff and mainly the animation team. They worked tirelessly throughout the day to get people...
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Stayed over Christmas for 7 nights having read the reviews we were unsure what to expect.
On arrival the receptionist asked us if we would like to have lunch before checking in as the restaurant...
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We have just got back from a weeks holiday at this hotel and a week just wasn’t long enough, we were gutted to leave. All the staff at the hotel are so friendly and welcoming, especially the...
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Good: rooms, beds, one warm swimming pool, shuttle service to the beach (only in the morning)Average: food, reception area, location.I recommend to use more spices and herbs for the food to make it...
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Lovely Hotel, spotless, rooms cleaned everyday, staff friendly and helpful, restaurant very good, always something nice to eat. Pool area - lovely - free bus service to the beach but a nice walk...
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Stopped for a week in November with friends.
Rooms were newly refurbished. Food was great though the snack bar could be more inventive. Only things I would fault is the jacuzzi could be warmer as it...
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An acceptable stay at this 3 star hotel, we weren’t expecting much & it was ok for what we paid. Plenty of sun beds & nice pool although not properly heated like it claims so fairly cold. Food-not...
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A very good hotel. Overall a good Christmas break for the family. Rooms were very clean and quiet, My sons family had a huge family room with large balcony area with their own sunbeds. Entertainment...
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We had a great time here. The rooms were spacious and clean. We always found a meal to eat at the restaurant and had no problem finding a table. The entertainment was good with the entertainers...
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Lovely hotel staff very friendly and helpful food lots of choices for everyone the entertainment staff are fantastic and very friendly I would definitely recommend this hotel to everyone would I go...
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I have nothing to complain about: nice and clean room, new towels every day, very good food, nice and functional pool bar, very comfortable all-inclusive formula, friendly and helping staff, clean...
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Hotel not near shops or beach so had to use free bus or taxi everydaySunbeds rules not enforced, lots of inconsiderate smokers around pool, lots of rubbish around sunbeds, noisy restaurant We chose...
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Beautiful hotel very clean hotel,food was lovely (and I’m very fussy) ,the staff are very polite and friendly and will do anything for you,we stayed in f block lovely room with a veiw of the pool and...
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It's a lovely clean hotel complex more suited to young family's happy to stay in resort. The hotel is at the top of a steep hill and about 50 minutes walk to the beach (a bit of a trek on way back...
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I recommend to stay, hotel is great for families, they provide lots of activities. I was not great fun of tap wine, if I would like to have all inclusive I prefer normal bottle wine. Staff was...
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Can’t wait to revisit in May and September 2019. Always lovely service and clean hotel. Fantastic staff and great food and drink. I’ve missed you Maspalomas!!! Everyone should visit this hotel...
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Hotel is brilliant don’t listen to the bad reviews you can’t please everyone. There was 7 of us travelling (4 adults 3 kids aged 6,5 and 1) we arrived at hotel on Boxing Day and left 2nd Jan.
On...
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The hotel is in good condition and clean. Staff is nice and helpful. However it is very noisy with all the events going on at the pool throughout the day and evening. Even though the hotel is...
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Check in was fast and easy, reception staff very efficient and helpful. Restaurant and bar staff very pleasant, food ok typical hotel buffet, sufficient choice.
Hotel is out the way at the top of a...
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Check in was easy; there were just two of us.
The first thing you notice at this hotel is that everywhere is spotlessly clean.
Our room immaculate – overlooked a road junction, which at times...
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This hotel is great!!! It is exactly what it says on the tin.... entertainment for all ages, clean rooms every day, good food and drinks. Some food included freshly grilled sea bass, lamb, steaks...
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When coming up the hill to the hotel it looks a bit dated, but it is clean, rooms are cleaned daily, the pool area is cleaned and tidy and although limited with what they have the animation team are...
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Great Christmas holiday, the staff were very friendly and helpful nothing too big or small. Great Christmas Day dinner in the evening and great job done by the dinning room staff.
There is live...
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Food average, poolsite dirty, chewinggum stuck in the floor, cups everywhere from the day before, floor dirty, hairs in water. Room average clean, in one week bathroom was not cleaned very well...
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Facilities at this hotel are superior to many we have stayed at: staff are friendly and helpful, rooms are cleaned every day and towels changed regularly, food and drink is of good quality and...
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The hotel was amazing and daily room cleaning service was good too. All staff was really helpful and kind and the waitres were anytime with massive smile and welcoming behaviour. Hotel reataurant was...
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Excellent value for money resort hotel. It is however a bit far from the main resort area but on the plus side taxis are good value and plentiful. The hotel is very clean and comfortable. Rooms are a...
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Booked this hotel the week before we went for 10 days. It is spotless and food was very good the sunbeds are crammed in and music from the bar was loud so we went to the beach or round to the...
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I beg you not to stay here.
The service is rotten the staff do not want to help you.
Food is disgusting and beer wartered down.
All together bad 1 🌟 rating
The board for the garler meals are wrong...
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More professional's shows for adults in the evenings instead of the animation team doing stupid dance routines they are great with the kids but not our cup of tea it's a hotel for couples not just...
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Just back after 14 nights holiday, the hotel was a little way from the beach but offered a bus service down to the resort, the room was good, very clean and the bed comfortable. The food was good...
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Wow ! Amazing clean hotel friendly wonderful happy helpful all of the staff from reception staff waitresses bar staff cleaners etc made this holiday amazing thank you will definitely be going again...
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Our holiday to Gran Caneria has been excellent very good in everyway the resort Dunas Mirador could not be any better the staff are fantastic the place is very clean food is good the animation team...
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The rooms are clean and tidy.
The food served in buffet and baris pretty good .
The jacuzzi and swimming pool are lightly warm.
The restaurant was usually filled with frying and grilling fumes which...
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Currently staying at Dunas Mirador , can’t fault a thing!!!
The weather has been amazing at 25 degrees daily.
The reception and bar staff are very friendly and the animation team well what can I say...
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On the whole not a bad place to stay ...very clean pools and plenty of sun loungers. Staff warm and friendly ..good location with a bus stop (free beach bus) right outside and a taxi rank 2 mins away...
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On reading the reviews I was worried, I can only assume people who book a 3* expect a 5* experience on a 3* budget!
Nice welcoming reception area, check-in was very quick but I think reception...
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Fabulous hotel for families and kids.Food and drink all day long and lots of activities going on day and night.Just wish it was a bit nearer the beach.Staff were very friendly and curteous.Hotel was...
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This was my first solo trip, and I have come home full of holidays blues already booking my next trip to the same place, the hotel was fantastic, clean, food was plentiful and full of choice, I...
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Amazing reps, good food, good times. I would recommend to anyone and everyone. Massive love for the reps, javi, John, victor, Dana, Valeria, and fanni. Sorry if I spelt there names wrong. Absolutely...
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the hotel is on the top of a hill, reception is bright and welcoming. room was quite a hike to be pulling suitcases, up stairs and ramps and then lift up to floors. first disappointment was the lack...
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We want to stay forever! Great hotel, nice rooms, good food and drink. We had a great time in all three swimming pools. Kids in the small pool with pirate ship with slides and two with bigger slide...
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I have in the last week come back from Gran Canaria Hotel Dunas Mirador, what a fabulous place, great food, great staff, very freindly place
The only downside was location if it was nearer the sea it...
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Entertainment crew were absolutely amazing especially victor and John would defiantly come back if they were there if not I would not enjoy it as much they weee so much fun and made our Saturday...
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So I stayed here about 3 years ago and it was ok I just remember the pina colada where amazing that was the only thing that made me come bk! But 3 years on the hotel had changed so much all rooms...
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Entertainment has been amazing fun for all kinds of people old young and adults lots of activities on at different times of day entertainers always helpful and fun and friendly best part of the...
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Very clean hotel. Large spacious rooms. More of a 4 star than a 3. Plenty of choice with the food. Friendly staff. Free bus to the beach which is a must. Rooms cleaned daily. Nothing negative about...
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Ok beds. clean rooms. Ok pools, 1 warm and 1 little cooler. Ok poolbar. Little tasteless food. Ok breakfast. Little too far from everything. Ok poolarea. Unfortunally smokers at the poolarea. Free...
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Firstly the only thing I wasn't keen on was the repetitive food but I didn't go hungry. That's as negative as it gets.
On check in the reception are fast and efficient and very friendly nothing...
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We arrived on the 19/11/18 and were met by friendly staff at reception! Nothing was too much trouble! We love it here and this is our third time visiting! The animation team are the best, we love how...
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It is such an amazing place with an amazing atmosphere from the staff and other visitors. The animation team are amazing and we definitely wouldn’t of enjoyed the trip as much as we did with out...
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We went to Dunas Mirador to celebrate our parents 60th birthday. Realy liked the hotell. Good and tasty food, big breakfast, clean rooms, nice pool area. About 5 kilometers to the beach, free shuttle...
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Just what you expect. Great staff and all round hospitable. The food was ok and to be expected. The animation team where the winners, would recommend for families and people willing to get involved...
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Stayed here for a week for our anniversary was a lovely relaxing stay, the food was good always a choice for everyone. The pool bar serves food all day, drinks are lovely but strong 😂
The animation...
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We had a great week here at the Mirador Maspalomas by Dunas. We stayed in C block facing kids pool - room was spacious and clean and beds comfortable however no sun on our balcony but this has its...
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Just came back from Gran Canaria
We stayed at Dunas Mirador Maspalomas . A nice hotel, with friendly staff and Victor the guy from Madrid is the best , food wasn't great though and not lot of...
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Hotel is ok I recommend. Food was good and many kind of food to everybody suitable. Clean room and service ok. In reception nice and beautifull women and one man. Hotel site is abit far a way from...
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Just left this hotel and I’m glad I did. As a frequent traveller to Gran Canaria I must say this was one of the worst all-inclusive holidays ever. I don’t want to sound rude or nothing, but will try...
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Location good, family friendly, although not having any kids the entertainment seemed to be very much centred around kids. The food is OK, and the drinks are OK, although i hated the fact that...
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Wonderful stay!!!!all aspects of hotel are great!rooms very comfortable and a good size,pool area is good lots of sunbed and great pool bar with very friendly staff!only draw back is location but...
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Ideal if you after a cheap break but food not much choice especially for children. pool has tiles coming off and main pool is freezing cold and the access to slide is from main pool which isn’t ideal...
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Firstly, let me start by saying how lovely reception staff were, Kirsty in particular. Check-in was an absolute breeze and we were warmly welcomed and told to go and eat while we were checked in. The...
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This hotel is ok but as 3 of us who went all had bad stomachs this hotel let us down and after speaking to other guests we were not the only ones.The food is not great very limited choice (and I not...
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As title. Loverly food, friendley staff. Could do with a gym and better evening entertainment. Clean and very local to shops and chemists. Taxi service brilliant, you can get one within 2 mins of...
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Arrived at about 10pm on October 23rd, dinner was finished but they put on a cold buffet. We stayed in room C216, It was clean and reasonably spacious.
The all inclusive food was good with a varied...
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Pleasantly surprised, for a 3 star hotel. Rooms well furnished and clean.Food excellent and great variety.Only one negatives were the pool area. It’s a little cramped. And no kettle in the room. I...
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the service was really happy and nice. we loved that there was different swimming pool for kids. the animateurs were all so kind and happy. It was really clean Hotel. free buss to beach. good food...
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Recently stayed here with my partner, 2 year old and another couple with their two children aged 2 and 6. And an extra Joey!
Arrived at the hotel on the first night about 2200 hours, check in was...
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Had a good time, group of 15 of us all ages. Reception staff very helpful. Food was ok. Clean comfortable rooms. Pool area kept clean. Not to far from the beach. The main shopping area was only 5...
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Very nice hotel and friendly staff, free bus to the beach, the food was great, the room was clean and cosy, excellent value for money, I would recommend all inclusive specially when you have kids...
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Good place to visit very hot even in October to get to the beach would be a very long walk but good for photosl there is a lot of hotels nearby if you would like
To stay in the area and a golf...
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We went there for a week 20-27 October for a well earned holiday and had a great time. The food is great with a very varied range of choices including meat fish salad and plenty rice dishes and a...
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Brilliant hotel, very friendly staf, excellent day and night entertainment. Lovely pools.
Taste food, every day different food.
Children was very happy, liked night time mini disco for childrens...
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After reading all the bad reviews about this hotel I was pretty nervous about coming , We have just arrived home after an amazing week there , I really couldn't fault the place, the all inclusive...
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The hotel itself is great! Clean, friendly and good food.
We stayed in F208, I was woken every morning by bin wagons and deliveries. I wouldn’t recommend anyone staying in this block especially in...
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This hotel is brilliant the staff are welcoming and helpful. There is wifi all around the hotel the facilities are good the food is top notch. I would go back here for another family holiday. I...
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I have just returned from a weeks holiday at this hotel. The room we had was facing out to a busy road which merged onto a main motorway. (Not ideal for restful holiday) I felt as if I was part of...
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The overall stay was good, however there is some points that could be improved.
We have stayed at this hotel 3 times now and this time we have experienced a few problems.
Firstly the room was a...
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Our experience, in general, was great and we recommend for sure!From friendly staff, great food, cleaning, pool to animation team.And specially, because it is a calm zone.We had a good time and we...
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We stayed here for 10 nights and the hotel itself is nice. Our room was B312 which was the third floor up looking over the pool above the stage. The room was nice and cleaned everyday. We had a...
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We are just back from a great 1 week family holiday. Kids enjoyed every minute and loved the entertainment and Animation Crew. Fanni, Victor, John & Dana were a great laugh and kept the kids...
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After spending a week a family of four adults two children 5/6 years I would recommend this hotel
Plenty of activities for all ages a great children’s club run by Fanny. Yes fanny who entertained the...
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Not long returned from a week away here with my mum. On arrival we were greeted by a lovely reception team. However due to the amount of people checking in it was slightly slow. However once served...
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We have just come back from a week at this hotel, the food was average not much choice, rooms were clean unfortunately no air conditioning so the rooms are so hot and when you are trying to get ready...
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Had an amazing time the animation team are out of this world work really hard and also very talented. Bar staff are lovely and very friendly. The hotel is extremely clean. The food isn't the greatest...
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We don’t normally write reviews but we think you need to know what to expect! Yes it’s a cheap 3 star hotel but it fell way below our expectations. So firstly, though the room was clean and spacious...
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Having read reviews good and bad about this hotel we decided to try it ourselves.
The rooms are spacious and clean, even though we only had an ceiling fan it was fine, showers are good and the pool...
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overall we were very satisfied with this hotel the food was of a good standard and both of us never had any problem with finding something to eat every day . The rooms were of a good standard and...
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Due to unforeseen circumstances and no available rooms at my previous resort. We stayed here for two nights as stop gap measure and very short notice before going home.
It didn't start off very well...
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Over all very satisfied you get your value with the rating it has. I would stay again.Only a couple of staff issues but overall we only met them once. I tipped several times to the friendly lovely...
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Choice of food excellent. Staff very Friendly.Rooms spacious and clean. No experience of drunken late night People. Lack of air con was a minus, but not too bad at this time of year. Views from room...
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Overall a good holiday but uncomfortable in the room and restaurant. Had to pay to hire a fan ehen this should have been included in the price as not a cheap holiday. Rooms were kept clean. Food was...
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We stayed here for 1 week as a family of four adults and 6 year old. The hotel its self is clean and well presented. Of course the food is very samey but not awful, no ‘proper’ sauages for breakfast...
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We have been to this hotel many times, and you do get what you pay for. The last 2 contributors sum it up really, one enjoyed there stay by the sound of it, and the other hated it. It is best to go...
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1st time all inclusive, the hotel was very clean, the cleaners were on the go all day.all the staff were very friendly and the animation team (entertainment) were fantastic, something to do for all...
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First time to Gran Canaria, gorgeous weather, hotel was lovely,food was great, ceiling fan in room wasn't up to standard, and no kettle in room, would av liked a coffee on the balcony as soon I got up
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we stayed here in September for our honeymoon, had a fantastic 10 nights. hotel always clean, receptionists very attentive and if they didn't understand you they would find someone who would.
Food...
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We have star in this hotel 3 times now we love it the room are clean daily the food is very good always something to eat staff alwaysstaff very friendly the room are nice but count do with air...
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Leaving tomorrow good hotel the anamation team are really good
John, victor, Dana, Sergio, Fannie and the rest of the team are exceptional and go out of there way day in day out to speak and play...
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This hotel is only fit for young families. No lovely relaxing lounge area,just one bar which is outside which is called the pool bar. Would never return to this hotel. Hotel is miles from restaurants...
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Stayed here a couple of weeks ago with my sexy better half was a brilliant holiday we had the time of our life's I'm 6.7 built like a pencil and Louise is 4.9 so we did look abit odd in our...
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3 of us went as a group to this hotel and just from first impressions walking into the reception we was greeted with a smile and a warm welcome after a long journey from England. The entertainment...
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Just returned from one week at this hotel, travelled as a family of 4 with children aged 3 and 6. The hotel is lovely, staff are nice and helpful, rooms spacious and kept clean. Entertainment staff...
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as a family of 5 stayed from the 4th till the 18th of September. We were a little worried after reading the bad reviews,but some people expect 5* at 3* hotels.
The hotel is lovely and clean, we...
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We’ve just come back from a weeks holiday here. The hotel itself is a nice hotel, in a good location cabs to Maspalomas bars/beach and Playa de Ingles bars/beach is only 5euros. And both of these...
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Having read some of the negative reviews before going I was slightly nervous. I got back from this hotel yesterday after spending a week there with my wife and 2 boys aged 22months and 3...
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Was a good holiday food great rooms good pool good staff brilliant apart from the very rude and ignorant bar manager (think he was the manager) he spoilt the holiday for us. He talked about guests...
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Fantastic location. Beautiful palm trees surrounding a lovely pool. Villa very clean with daily housekeeping. Huge selection of food and helpful staff. Short walk to the beach and dunes although...
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We have just returned from a week at the mirador maspalomas hotel, Gran Canaria. We went with our son, daughter in law and granddaughter who is 4. Our first impression of the hotel was that it is...
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Very tired hotel , food cold , no air con in rooms so very hot at night the fridge in the Room is warm Very busy by the pool no sun beds left after 8am this is not a very quiet hotel if this is what...
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We have just returned as a couple and had a fantastic time. The food was ok, great selection. The room was tidied everyday, only thing is no air con. I have to mention the animation team who work so...
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GOODFriendly helpful staffComfortable bedsCleanPoolsAvailability of sunbedsNegatives-Cramped sunbeds around poolNo ACEntertainmentVariety of foodSewerage smell in Block CLocation - only a couple of...
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3rd visit here . Paid extra for pool view did not get it. It was on the front ..but could not see any bit off the pool what so ever. However when spoke to reception they said it's POOL SIDE...
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This was our 3rd visit to this hotel . We paid extra for pool view... when we arrived we were give a ground room which was fine.. but our view only had a view of the back off the pool bar hut . Could...
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Me and my wife used this hotel for our honeymoon,As my wife is allergic to oranges we informed the hotel before we left the response and action was above and beyond most hotels would carry out as...
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Recommended by Thomas cook. Put in a disabled room. No air conditioning, next to a main road, broke tooth on food and lamp fell on sons head. Staff are rude. Dangerous parasols to. Rep is useless...
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This holiday was for my wifes 50th birthday. And our wedding anniversary. The overall of the hotel is it is what you make of it.hotel staff very welcoming an polite.I would like to go back to the...
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This was a last minute holiday booked through Hayes travel agency in Birkenhead, who sadly neglected to inform us of the bad location of this hotel. There was a very steep hill to walk down to get...
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The hotel was lovely. Most staff are friendly and helpful.
Not much choice for vegetarians though.
Easy access to visit places as they provide a shuttle bus service. Buses are easy to use to see...
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Stayed here for a week and going home today. The hotel is spotlessly clean and staff work hard to keep it this way. Our room was always very clean. The reception staff are very helpful and always...
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Enjoyed our stay but could do better in kids pool as bigger kids were pushing baby kids out the way so could make kids pool for under 5 pool and on a another is when leaving you should be able to...
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Most of what you have read sun loungers you might not get the food you might not like but the fact is your not told if you have no children or are not travelling with gran children you might think...
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Nice hotel with great facilities. Hotel staff are courteous and helpful. The hotel itself was clean and well maintained. Rooms were comfortable and always kept clean. Food was brilliant and varied...
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My wife and I along with our son and two grandchildren aged 11and 8 visited this hotel from 18 to 27 of August We were in room A112 which was adequate, hot in the afternoon as took brunt of the sun...
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Went in August with family of 9 one being a baby .. we arrived late they left food out . Rooms clean .food was hit or miss some days but nice , staff was brilliant & the admin team was fantastic, we...
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Food and pool are good. People smoking whilst holding or with thier babies or infants or those smoking with no regards to them from others seemed an issue. Needs smoke free zones for families. Lack...
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Really pleasantly surprised having read previous reviews. We travelled as a group of three adults and a one year old and all of us thoroughly enjoyed our stay here.
The room was a great size with a...
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Just come back from a 2 week stay with my family. After reading all the negative comments on this hotel i was a bit dubious.! Well i had nothing to worry about! The only issue we had was confusion...
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People who say the food is bland need a reality check. I am an ex chef and i found the food plentiful and very tasty. There was enough variety to cater for everyone. The only downfall with the hotel...
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Great for family holidays. Friendly staff and lots to do. The food can get a bit repetitive but there are restaurants nearby for a change. Rooms are clean and well maintained. Only complaint was that...
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Nice hotel, feels a little bit 'free holiday with the sun news paper' though. You have to be dracula to be up early enough to get a sun lounger and the entertainment sounds like a vinyl skipping, not...
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Hotel is great food good too. All my previous visits have been off peak so wasn't as busy, has it change my views? Slightly. Sunbeds are like sardines and we out our towels out this morning, still...
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We stayed at this hotel in June for a week and can only say how lovely we found it from checking in to leaving. The entertainment round the pool was for every age group going.The bar staff were...
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We were a family of 8 had a good time hotel was good pools fantastic food brill staff good entertainment in day was good evening was awful we found a quite spot and had our own fun if u need to go...
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Complex looked great when arriving, really nice reception, dining areas and the pool was amazing, did however have a few repairs needed in our room though! broken ceiling fan, wall light next to the...
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Just got back, didn't want to leave !
The food 'themes' were great, along with quanity, variety and availability made for a fantastic time - not having to cook or clean up !
All the staff were...
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Went all incl.
Good lovely and great choice.
Free transfer to the beach
Lovely hotel, clean and staff very attentive.
Would recommend.
Great Market in San Fernando on a Saturday morning...
Short cab...
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I was a little anxious before getting to this hotel after reading some of the reviews. But they could not be more wrong. The food here was amazing! Not so much breakfast, but lunch and tea was...
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I visited this hotel the first two weeks of August and had a amazing holiday ! I would of rated it 5 stars if it would of had air conditioning as I thought this is the only thing really letting the...
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Stayed for 2 weeks in July, room big enough for 2 adults and 2 children in block E, food was OK, drinks were a bit strong (not complaining),cocktails were poor. Pool was good, very busy and could've...
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I will start with the minimal negatives
Sunbeds - it does state that you cannot reserve sunbeds but by 8-9am the beds by the main pool were already completely taken, but we usually sunbathed by the...
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We just came back from one week on Dunas Mirador. The staff was amazing including reception, bar and restaurant. The structure of the hotel is very well maintained and cleaned . In the restaurant the...
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No fridge's in the room!!! too many sun beds pushed together, not a gap in between to get on. not enough seating around the bar in the evening, had to sit on sun beds. asked for a room near the...
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Visited thus hotel in August 2018 with my family. Had a lovely time apart from at night. Could not sleep because of the noise of the ceiling fan. Complained several times, hotel sent a maintenance...
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I have got to start this review about the entertainment staff at this hotel and that they are the main reason I give it 5 🌟. Before coming here myself and partner was a bit worried as had read some...
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You get exactly what it says on the tin, room was always clean, maid service was excellent. Food was good overall, if you’re looking for a decent selection every day it’s there, yes there was no air...
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We had a great time, quick check in, hotel was always clean and tidy, the pool was amazing and the reps for the kids were great, food was really good a wide choose, room was a good size and always...
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This hotel was too far out of the main resort. pool area was way too small for the size of the hotel . food quality ( re being undercooked chicken and pork) was questionable at times..Service was...
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Just returned from an amazing two weeks. After reading the reviews before we went I was getting a bit concerned.....I needn’t of worried!
The rooms are lovely & Nicely decorated & cleaned everyday...
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Cons:
No air con
Buffet was mainly for meat eaters and my family are vegetarian, labels on food ate not always clear if you can eat certain things or not!
Have to get up at 7 to get a sun...
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We went for a family holiday this year in 3 of us celebrating both birthdays. We reported by email my 40th birthday and 44th birthday of my cousin. When we arrived my cousin mentioned my birthday as...
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Best hotel I have stayed in. The hotel is always clean staff are always friendly and polite always smiling to nothing seems a hassle. Restaurant is brilliant there is always food for people to eat...
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So we Are a group of 10 ranging from 3 years up to 68 years currently on our last day & due to fly home tonight ! :( I wanted to give an honest review of this hotel ! .
Arrival :
We arrived late at...
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Unless you wake up at 6.30 am to put your towel on a sunbed don’t expect to get a lounger all day. You will find yourself sat on a chair in the shade by the bar all day. The ‘free’ WiFi is...
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Clean, food varied, staff really helpful. Entertainment in evening not to our taste. Need to get up early for sunbeds. No extra charge for courtesy room or food as on later transfer on last day...
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Got back from this holiday on Friday,after reading reviews I thought I would make my own mind up.
We had a family room which only had one fan in the bedroom so had to pay €20 to rent one for the week...
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We stayed here in April and enjoyed our stay. We had a room with a pool view the food was good. The entertainment was adequate. The bar staff were very friendly especially Manuel. We are thinking...
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Ignore bad reviews - this was a spotlessly clean, modern hotel. Our room was a good size (if a bit lacking in wardrobe space). No air con, but we did not find this a problem as there was a nice...
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I checked out this hotel and apart from no air conditioning (which is why I gave 4* not 5*) the food was very nice and plenty of choice for all people. Only down side was 1. The rep jumped off the...
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On arrival dinner was still open even though it was 22.00. Check in was fast and efficient. Food in the restraunt was always similar each night however due to the number of people the hotel has to...
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I was really worried about the bad reviews it’s a 3 star so I wasn’t expecting 5 star luxury but for a nice budget week away I felt we got good value for money the rooms are very clean and the...
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Amazing place to stay with the family. Clean rooms great staff. Amazing support with my nephew’s coeliac disease. They had a menu set for him and we chose food that was freshly made. When we arrived...
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5 nights stay and all inclusive. Very busy hotel, rooms are clean, friendly cleaning ladies. The rooms are without air condition (that’s a big minus really. The propel is a joke when it gets hot...
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I booked for a two week holiday for me, my partner and our 7 year old. I wish we went else where.
NO AIR CON! literally melting in the rooms and one ceiling fan for all of us. Family room very...
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Where do I start on arrival at the dunas mirrador we were quickly checked in which was good after so long on plane and transfer between hotel's we we're give a map and told to go to block A which...
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The positive is Angela,if she was not there the hotel would simply not be there,if you stay at this hotel bring lots of money with you because you need to eat out,the food is really not good,I took...
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I recently have just returned from 10 day stay hear and on my first day I fell and dislocated my knee up the stairs between block A and b right at the top step there was a small dip in the tiles what...
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Should be a 2 star rating
Food ok - Same all the time and quite tasteless
Pool not that clean - People pooped in it twice when we were there! Pool guy threw chlorine in it then people could go back...
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Have just returned from a week stay from Dunas.. check in was quick easy and friendly. Good size rooms, modern and always spotless. There isn’t any air con but everyone should know this before they...
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This holiday was different from any other,
The weather wasn't overly warm witch may have affected our stay,
The hotel was a disaster from the start we checked in to find our room was facing the...
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I am still at the hotel as I write this, we are 36 hours away from breaking free, myself and my 18&16yr olds have been staying at this hotel for nearly 10 days and we can’t wait to come home
Rooms
NO...
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So for the past 6 days now we have struggled to find something to eat apart from soup, chips and cucumber. I have had to go out and buy food for my kids to eat. This hotel does not cater for British...
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I don't know why this hotel is getting so many negative reviews. Yes it may not be the greatest hotel in the world or even the best all inclusive I've been too but I certainly would not say it was...
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Nice fresh hotel and rooms lovely staff.
The food is interesting to say the least really struggled to find anything to eat I’m assuming it is more to the taste of the large variety of European...
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Food tasty good selection atmosphere very family friendly entertainment kids loved and for all ages rooms lovely we still on holiday having fab time and don't want it to end but this hotel for 3 star...
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Currently still on holiday here! 2 days in my parents were to change rooms webt to reception and was told that they were to be out of current room at 12 noon and that new room would be ready at 1pm...
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We stayed for a week in June with our 3 year old daughter.
Our room was fab, overlooking the pools, modern, clean and perfectly adequate. Yes there is no air con, but when you book it is stayed...
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We arrived at 9.20pm, quick and easy check in. Staff seemed helpful and friendly, they instructed us to put luggage into storage room so we could have dinner in the restaurant which was still open...
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This is not a 3 star hotel at all.. food was under cooked chicken was raw inside. Cockroaches were in the dining room. Drinks were vile coctails were machined. Is very out of the way from most...
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arrived at around 10pm on Thursday 21st june to receive a 5th floor room with front door that didnt lock. the balcony railings loose with bolts not secure leaving railings even moving in the wind...
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My second stay at this hotel and going back again in September. Very clean place. Lots to do during the day and night. Friendly and helpful staff. Plenty of food choices. I was on an all inclusive...
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We are still at the hotel at the min and when we booked it I was a bit worried as it’s only a 3 star and has a lot of bad reviews but the hotel is great, all the staff are brilliant they are all...
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Just returned back from a 10 night stay at Dunas Miridor with my family which includes two young children, the hotel room and surroundings are very clean (staff cleaning is very good). There isn’t...
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Me and my boyfriend stayed there for 4 nights (5 days) and had a great time. The room was one of the best hotel rooms I’ve stayed in. Very clean and modern. With a fridge and tv. Although the only 3...
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Well having returned last night from a 10 night stay here I can only find one fault with the hotel which is air con in the rooms.
We arrived after the restaurant had shut for evening meal and we...
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I stayed here for 10 nights with my 7 year old son. This was his first holiday abroad we both had a amazing time. Neither of us wanted to leave especially my son who cried all the way home. Our room...
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I stayed here with my boyfriend for 11 nights, the rooms where basic yet modern and had everything you need including hair dryer and mini fridge. The view from our hotel room was also a bonus. One...
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Stayed at this Hotel for 1 week, it’s a lovely hotel with basic rooms, which are always kept tidy. It is all inclusive and there is a wide variety of foods that caters for different dietary...
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Just got back from this hotel,a couple of things to consider when visiting this Hotel..
1) Family Hotel-great if you have young children.
2) On a very steep hill, not good if you are not great on...
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We stayed here during May half term week- 3 kids and 4 adults. Lovely hotel, pools were great, plenty of sun beds, clean rooms. Although no air con (we knew that) the fans were sufficient but...
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There are such a wide range of reviews here it's difficult to believe they are the same hotel. There are elements of both I can vouch for.
For the record, we were here for 10 days with our three...
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Just spent one week at this hotel, it's a little out of the way but the views are great. A couple of supermarkets near the hotel, and a nice chinese restaurant at the side of the hotel. A taxi...
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We went 24th May for 10 nights, we had a fabulous time. The buffet had a great variety of food and the staff worked very hard to keep the tables clean. The animation team were fantastic, especially...
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Just spent a week here with my boyfriend and we loved it so much! A week definitely wasn’t long enough.
The only complaints I have are that when we arrived and I got into bed I realised that my...
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We stayed at this hotel for 1 week in the May half term 2 adults and a 6 yr old. First impressions were good. We arrived late due to flight delays but were allowed to get something to eat in the main...
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Just returned from a 5day break, hotel and staff are really good (look at there name badge and address them by name,was appreciated) rooms and pool areas always kept clean, food ok, resort a little...
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Having a great time here with the kids. Staff are all very friendly, foods not that bad, we've not really had lunch in the restaurant but in the evenings there was a good variety. Entertainment could...
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First time in Gran Canaria what can I say the hotel staff are friendly and the rooms are clean .
The animation team here really take the time to get to no each family and each child . My children...
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Myself and my partner came back from our holiday yesterday after a 10 night stay. Fantastic hotel! The hotel is extremely clean you would always see cleaners around the hotel. The animation team were...
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We are here staying at the moment.
Rooms are clean, as is the hotel in general.
Maids and all staff are polite and helpful.
The food is good and staff are being helpful with daughter's gluten free...
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I can’t believe there are not more complains of food poisoning at this hotel. We have been here just 3 days (arrived Saturday eve) and for the first two days my husband was ill with stomach upset and...
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19 to 26 May - First time in Gran Canaria. Had a wonderful relaxing week. Hotel was clean and staff friendly. Didn't like our room because we was behind the pool bar without a view so went to...
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On arrival we went to our spotlessly clean room. We arrived at 10pm and a fantastic version of the greatest showman was on. It all looked great. We were impressed. We put our cases on the room and...
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Well where do I start? This was our first family holiday abroad for my daughters 18th. We arrived at the hotel at approximately 22.30 and check in was very welcoming and quick. We were told that we...
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Stayed at the Dunas Mirador frm Saturday 19th May to Thursday 24th May. What a beautiful spacious and clean building it is. Lots of space around the pool area, The Animation team very energentic with...
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the hotel itself is lovely. one or two little niggles. first, no tea and coffee facilities in your room. yes, i know its all inclusive but i like a cuppa when i get up. you can hire one from...
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Hotel very clean and tidy,all the staff was helpful and welcoming totally polite if i had to find a fault then yeah the rooms could do with being updated ,however you only sleep and shower in them so...
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The hotel looked exactly like it did in the photos - beautiful, full of palm trees and huge cacti. Spotlessly clean, there were always cleaners around somewhere or other. Room modern, nice beds. No...
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Me and my girlfriend stayed here between the 10th and 17th May, we were a bit sceptical at first as it was the first time we’d been to Gran Caneria and with it being a 3 Star, but as soon as we...
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I stayed all inclusive at dunas mirador with my husband and almost 2 year old boy between 11th - 18th may 2018. We have stayed at the hotel 5 times previously but its the first time since the...
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Well where do I start! I can’t praise the hotel enough the hotel is very clean the food was good and the staff couldn’t do enough for you, but what made the hotel stand out and put this hotel in a...
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We have been here a good few times now, in fact twice in 6 months. Firstly I did ask for a particular room for medical reasons. I e.mailed about 2 weeks before we left and I got a reply that they...
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The experience at this hotel was a lot better than my expectations.
Rooms were clean and modern. Food was nice and varied. In fact in my 10 day stay I never needed, or wanted, to eat out.
It’s...
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Clean, friendly with great entertainment and good good. My children (5&1.5) had a great time and my daughter loved kids club. It is open 3 and half hours a day, as well as a mini disco. Only made...
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Excellent place to stay, comfy bed lovely clean room excellent choice of food, entertainment was really good, will be recommending to family and friends, very pleased with my stay and would...
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Stopped at this hotel from 1st of may for 5 days mini break,check in very quick staff really good,hotel rooms very clean and spacious,food ok could of been more choice but wasn't to bad was really...
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Enjoyed our week very much . Hotel very clean . Bedrooms cleaned daily . Fresh towels.
Food hot . Plenty of choice.
Bar staff pleasant and a special mention to Miguel and Estefania who worked...
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Rooms are small without air conditioning. The wc in the bathroom is only for children. The rooms have a balcony.
The food is more or less eatable. It's always the same.
The worst thing is the...
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We spent 5 lovely days with my boyfriend and with 2 of our friends in this hotel.
We really enjoyed staying here. Amazing food, every day something new, lots of choice, nice staff, good animation...
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Arrived mid evening, checkout was prompt but no concierge so had to bring own bags to the room. We were in F block, (room 205); nicely spaced room with plenty of power outlets. No air con just a...
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We stayed at this hotel for a week in April and it was an excellent holiday. I will comment on each section individually.
Room
When we arrived we were allocated room E108, the room was excellent...
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My wife and I stayed here for our honeymoon, hotel is spotless, staff are lovely, only thing I can complain about is the food is very repetitive, after a few days you get fed up with it, only 10 mins...
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Visited this hotel over Easter, the weather was on the whole lovely, got quite cool at night so needed a jacket/cardigan.
The pool area was clean, but sunloungers were very close together and I...
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Since we last visited there has been some refurbishment including a long railed walkway to avoid the many steps.There is also a brand new kiddies area with a little pool at the back of the main...
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This hotel would be great if you went to the beach everyday. Cleanliness, food and food choice drinks entertainment staff were great But and its a big but the pool area is clean but the National...
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Stagger your mealtimes, some can be very busy. We had lower floor room in C block, perfect for us. The hotel was very easy to get around, with plenty of safety rails for those with mobility issues...
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1.30hrs transfer, wish we had got a private transfer. Check in very quick and polite staff. I had emailed ahed for a high room facing the pool and we were given Block C 5th Floor which was great...
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My husband and i arrived on a Saturday evening and was welcomed by very friendly and helpful reception staff, we were checked in very quickly and given our wrist bands, room card and directions to...
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We paid more than expected for this holiday due to the school holidays. The weather was great, hotel room was OK but it got very hot in the night. I dread to think what it will be like in the summer...
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Just had a week here and for the price we payed got to say Excellent. The only down side was the bin collection every morning at about 6am. But we had ear plugs and they drowned the noise out...
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We spent a 2 week Family holiday here in July 2017. We were a bit apprehensive as the Hotel had been closed for some months prior, for refurbishment. We were pleasantly surprised on arrival as it had...
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It’s a three star and we went all inclusive.
Good food options but fussy eaters so was a bit samey.
Pool bar restaurants had much better.
Staff brilliant.
Although it was roasting hot, 27...
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Just returned on the 3rd April from this hotel and we have had a really good week. Room was lovely D201 overlooking the pool. Animation team are really good they work very hard. Hotel staff all very...
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How wonderful this hotel is! We travelled with our teenage daughters, who had a separate room to us because of their ages. The rooms were perfectly clean, comfortable and well maintained. The food...
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On arrival discovered how far from everything the hotel is although free shuttle bus several times a day is very handy.
Hotel has a lovely pool with plenty of sunbeds although need to reserve which...
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Spend 6 nights in the Dunas Mirador. The weather was flawless. Hotel was clean and rooms tidied daily to a good standard. The area around the pools is spacious but the sunbeds are pushed tightly...
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We just returned home from a weeks holiday at the Dunas Mirador. We flew out last Monday 26th March having booked it based on location and reading some of the reviews. When we arrived which was...
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I booked the hotel having read reviews that were mixed, but for the price decided to chance it.
The hotel itself is clean and well staffed. Our standard room was kept clean and was modern enough. I...
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Jus returned from a weeks holiday with my wife at the dunas mirador gran canaria , the hotel was clean an tidy our room was ok the food wasnt bad selection for english people staying could be better...
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My sister who was the lead chose this lovely hotel for a 4night All Inclusive Spring Beak stay 20-24th March.
I travel abroad 3-4 times annually for shorter or longer breaks, either with friends, my...
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I love this place.... great people, great pool. The entertainment team are funny and hard working.
Mini cab into playe del ingles only €5. Nice Chinese next door to hotel. The hotel is clean & staff...
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Although this hotel is on a hill ,there is a free bus to take you down to the beach .The hotel is clean ,room excellent clean and comfortable .Towels changed every day .The staff were friendly and...
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After reading some of the negative reviews on this hotel, we have just returned from a week here, and the hotel was very good, the food was delicious, and the staff very friendly and helpful, there...
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My friend and I have just returned from this hotel. It took us a lot longer to get from the airport to the hotel as there was a carnival on and there were people everywhere so what should have took...
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On arrival, I was shocked to find the hotel was at the top of a quite steep hill as I hadn't seen any mention of this in the reviews. It isn't a problem really unless you venture down to Maspalomas...
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Positive points - clean hotel, nice room with comfy bed, hairdryer and a fridge. Majority of staff friendly and helpful. Breakfast good. Self service wine, beer, sangria and soft drinks. Taxi service...
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We’ve been several times before and read that the rooms had been refurbished so decided to return. We stayed in block B room 507,room was lovely and clean,comfy beds and was in the sun Allday they...
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I had read many of the reviews on here before I went to this hotel and was nervous arriving. However, I went with an open mind and am so glad I did as we had a brilliant family holiday.
The staff...
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Made my reservation directly thought oficial website.
At checkin i was charged the correct amount. Got my pool view room but my request for a king size bed was not fullfiled. Got a possibility to...
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Nothing much around the hotel but Taxi and buses are cheap enough when you venture out. Food was tasty , No additional potato options other than chips! not a lot of choice for children either,my...
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Krisy in reception was a lovely woman and extremely helpful. Had a room on the outside in a quieter part of the hotel. Food was varied but very continental. Supermarket around the corner and a free...
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We checked in to this hotel in the evening which was done very professionally, as my self im also a hotel receptionist. We were shown to our room on the third floor. Lift is rather small so I took...
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My partner and I stayed here in January this year. I wasn't sure what to expect looking through mixed reviews. The hotel was lovely and clean. Food was OK. Beer tasted foul. Entertainment was...
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A very nice place to go for an all inclusive holiday. Staff very friendly and extremely helpful. Nothing is too much trouble for them. There is entertainment if you like it. There is a courtesy bus...
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I am just back from an all inclusive trip at this resort. We had a nice time but my main concern was for my little girl's safety. The room I was initially put in was on the 3rd floor in C block. I...
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A modern, well furnished hotel where the food is excellent and the staff keen to make your stay the best. The animation team in particular were brilliant especially with the children although the...
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The hotel provide a basic base for our stay. The hotel was very clean, the selection of drinks and self service was good. Food was very limited but ok. We got stuck in the lift and it took over 10...
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Just back from a weeks winter break at this hotel. The hotel is situated in Sonnenland some distance above the main area of Maspalomas but there is a free shuttle bus to the lighthouse area which...
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Just back on Sunday after a brilliant all-inclusive week staying here. I was a bit worried at reading mixed reviews but seriously I shouldn't have. From the minute we arrived my husband and I were...
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Before I visited I was very worried after reading some of the negative reviews but I’m so happy I visited!
As soon as we arrived we was given our room card and bands, the hotel has ramps and lifts...
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the food was amazing it should be an 4 star pool bar staff kind and helpful reception nice pools very big and 1 pool for the little kids very good food AMAZING !!!allso. good variety of foods rooms...
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Been here before. It is very good 3 star hotel and has been improved with updated decor and included WiFi. The food choices are excellent with choices to suit most people. The all inclusive drinks...
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To be honest we werecsent here by Jet2, we had originally booked elsewhere. We were very concerned about the prospect, but felt we had no option but to go.
And we were glad that we did, the check in...
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Just sat writing this review as we prepare to leave this great run Hotel.
This is our 4th vist over the space of 7 years,and once again we were not disappointed.
The standards have never dropped ,if...
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Been here for the second time in 4 months. Great area, close to beach and restaurants. Nice staff And very nice, clean and quiet rooms. Good food, changed daily. But the worst entertainment...
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Now I'm not saying this is a four star hotel, it isn't but still I think it deserves more than 3, so maybe a 3*+ . Room was lovely well decorated and beds were exceptionally comfortable. Pool area...
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we have been very very happy with our stay at the hotel. All staff are smiling and very helpfull. If something more delicious food is made and silenced in the restoration, everything is perfect. Alm...
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Been here 24 hrs and it’s poor.
The food is pretty good and the coffee at breakfast is probably one of the best hotel coffees from a machine. From there on in it’s down hill I’m afraid.
The drinks...
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We arrived on a Thursday night and were greeted with polite staff and a very clean rooms.we cannot fault the staff or the people who work here for the cleanliness and the fantastic food they have to...
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We arrived at the hotel in the middle of the afternoon. Reception was busy and we were checked in and on our way to our room within 5 minutes. There were plenty of sun beds available first thing in...
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Great stay at Dunas Mirador last week. Staff were excellent, food was great. Location wasn’t in the heart of the resort but did provide lovely sea views and the hotel provide a free bus service to...
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First time at Gran Canaria - it was a good Holliday - the weather was a little bad - we enjoyed to visit gran kanaria but are not visiting again - we have seen what we want to see ..We hoped for more...
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Have a fabulous January stay at this hotel for mine and husbands birthday!
I was pleasantly surprised for a 3 star hotel, it was run very professionally by all the staff. The ladies on reception...
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If you book a family room please check your booking very carefully. This hotel has a scam in place. You book a family room but they will put you in a standard double room and hope you don’t notice...
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My partner & i stayed here for a week in January for a cheap winter getaway holiday...that's exactly what we had.
Rooms were spacious, clean & cleaned on a daily basis. The hotel itself was...
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I came here for a week break and was a little dubious as only a 3 star . It does have both good and bad points , as do most places.
Good.
Recently refurbished and I found the rooms very tastefully...
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Nice clean hotel and friendly staff,room was nice and safe to rent was just short of 30 euros for 2 weeks.
The free wi- fi was a big plus in the bedroom and the place itself is a little way from...
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Booked a week here all inclusive but also upgraded to ‘all inclusive gold’ being told that would include ‘premium’ and ‘international’ drinks to be told on arrival if one wished a ‘tia maria’ it...
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Was worried about staying here after the bad reviews however can not fault the hotel on anything!
Great clean hotel! Staff are more than helpful and the animation team are great.
Always had...
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Just came back from 12 days at Dunas mirador was very impressed By the high standard of the hotel. Spot on for cleanliness good food for all inclusive and very generous drinks measures.
Staff...
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do not listen to bad reviews way off the mark the only negative was the sunbed situation but the lifeguard kindly situated our beds in a prime position so just ask
the room was fantastic spacious...
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Booked this trip directly with the hotel, slightly disappointed on arrival that the pool view room booked was one where to see the pool you had to lean over the balcony as it was looking out over the...
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First lets get the negative out the way, the hotel is away from everything, getting a coffee without standing in a long queue was a pain (self service machines not enough) and the food was average...
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Myself and a few friends spent an all inclusive week in this very popular hotel in January 2018. The woefully inadequate four hot drinks machines in the dining hall appeared to have been placed at...
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Having read all previous reviews was worried about visiting but I honestly don't know what hotel these people have reviewed. It is not 5 star so if thats what your are after go elsewhere and pay 5...
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Hotel was average , entertainment was bad ! Reserved beds from 630 am had to leave hotel everyday and head to the beach for sunbeds , although it clearly statued not able to reserve beds but this was...
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Went for my 50th birthday just me and my husband had a great time 😍 the hotel was very clean and all staff work very hard 😍 the food has a variety of choices and the salads and fruit are amazing...
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stayed here with my 2 sons 11 and 14 last july, They had an amazing time, the staff are fantastic and the animation team are the stars of the hotel,as a single mother I was on my own but got involled...
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Great place for a short break.all staff friendly and help full.large and comfortable room.Sunbeds to close together for comfort but plenty of chairs and tables by well stocked bar. Food good always...
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Hotel is located in a residential area.Not many places to go at night. Although saying that the Chinese restaurant next door is lovely as is the steak house down the road.
There is plenty of food at...
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My husband, my brother & his wife visited the hotel last week from the 6th-13th January 2018 and our experience was wonderful from check-in to check-out. I couldnt recommend the hotel enough. The...
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Family friendly hotel, staff were lovely, great entertainment, family room was great size, up the top of a steep hill, good shopping centre not a far walk, holiday world and lovely play park with...
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Hotel clean a bit to far out but taxis cheap food ok but very bland staff very friendly overall ok for a 3 star hotel not much going on around the hotel just a couple of bars and shops also a chemist...
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when we arrived check-in was fine,efficient staff on reception.
we was given a room in E block, could not find any fault with it apart from the location, as underneath was a bar which was quiet for...
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Well above 3 star, food was very good with plenty of choices and kept bringing fresh food through, rooms well appointed for a 3 star, pool area and bar very well maintained, all inclusive is only up...
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Three adults sharing a room. 1st room we had, was in block F had a guest bed with wooden spars missing which meant there was a big dip in the bed when you lay on it. Went to reception and was given...
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Arrived home yesterday after 11 night stay.
Hotel was always being cleaned.
Room had adequate space, no drawer space for clothes and not many hangers.
Showers were always hot.
Needed to break the...
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If you want to be miserable and find faults you can ! The staff are very hard working and helpful.
Food fine for the star rating
Christmas and New Year was enjoyable
Drinks ok
Animation shows are a...
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This was our second visit in 5 years, celebrating my 50th birthday. We requested the same room as before overlooking the pool, they gave us 2 doors down so was close to what we wanted. The staff on...
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Please please anyone do not visit this hotel if first time away for your Xmas break with your family
It’s in the middle of no where so will have to get taxis everywhere
The staff are very rude and...
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6 night break over Christmas period - was much busier than we expected but hotel, food, rooms and staff all excellent
Christmas day meal was served over 2 sittings and was extremely well organised...
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Good points first, staff were great and the food was fairly good. Bad points, don't stay if you want to be near the beach, which you needed to do to get away from the over crowded pool lounge and...
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My friend ERalston had to request a room move as view totally blocked to our room. Our new room is lovely. Beautiful view of pool. The food is lovely, lots of choice. Hotel very clean. Nice free...
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Opened curtains to reveal a huge tree totally blocking view. Asked for a room move. Told I would get one today. Go down today and told no, we have no note of your request and no rooms available. I...
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This was our 3rd visit to Dunas Mirador as we had enjoyed it so much before.We were there 12th Decthrough to 26th. Very nice friendly staff, food was good, very clean and rooms serviced every day...
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Very clean room was a good size, Cheap drinks and food not great. Did 14 days all in £600 so can’t complain. All sfaff are friendly and helpful.
It would be great for a family on a budget and were...
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My wife and I spent two weeks here in December, including Christmas Day.This was our third stay at Dunas Mirador. Since our last visit there have been a few changes and more space has been created...
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Welcomed back. Staff lovely special mention for hotel coach driver who goes the extra mile! Restaurant good.Recent makeover very good but disappointed with bedroom. Bland and uninspiring. Wardrobe...
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Just got home after a week here
Kids loved it as it was their first foreign holiday
I personally felt the hotel wasn’t great for the kids as for the first two days the children’s pool was closed...
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Staying here now this is my last day and I know they say you get what you pay for this is sadly true. If you want a cheap break where you need to get up early to get a sunbed in the actual sun then...
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I am currently staying at this hotel and i am not impressed at all. The first day the cleaner stole my new bottles of purfume and 20euro and then for the rest of the holiday they have not cleaned my...
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We booked the holiday with the view of getting some winter sun didnt really want to do much travelling while there due to the kids.
Read reviews couple of days before leaving the Mrs started...
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This Hotel is in the middle of nowhere, you have to get cabs everywhere unless you like shopping in the local Spar.
It is a very clean hotel ; two swimming pools; nice bar.
You should also learn to...
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Like most other comments on here the hotel is certainly value for money. My partner and I traveled here the 7-14th of November.
The rooms are very clean, cleaned and made up daily and we had two...
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overall ver plesant stay... staff were nice but wouldnt go in the height of summer.... busy enough in December. Problems with door locks beame in the end but thats all that went wrong GOOD WEATHE...
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hotel and room lovely but too far out for us spent more time getting taxis everywhere,very clean but didnt like the fact we had to drink out of plastic cups ,staff very pleasant although some...
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Hi just come back from the dunas mirador and yet again very impressed , it has just been renovated new beds, new ceiling fans and fridges and safes, and all painted very nice ,cannot fault this...
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For a 3* hotel i think that the facilities are great, yes the food is basic and caters for all nationalities but people need to remember it is only 3*. We all ate in the hotel every day and never had...
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If your not looking for luxury and not too over fussy with your food, its a decent Hotel with nice staff.
It can be a bit noisy from 10.30 am as the entertainment staff sing their daily song by the...
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Room clean facilities in room good.Food on the other hand tasteless repetitive and non descriptive bacon tinned sausages and veg that has been overcooked.Cleaners extremely rude to...
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Hi all, just a quick review, here now Wednesday 28 November, nice & warm, plenty of sun beds even at 10.00am no problem with space not all pushed together, food good, plenty of choice, lunch & diner...
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We have just got back from an 11 night stay here. We had a standard room on the 3rd floor. The room was lovely and clean and was easy to get to as every block had a lift. The rooms are cleaned...
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This is a lovely hotel and I would stop again. The food was repeatative and could do better. During the day on the pool snack bar that the snacks were repeatative as well. Could do more like toasties...
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Great place to go.. great weather, great staff. Shops nearby plus a Chinese next door if you fancied a meal out. Playa del ingles is near too only €5 by taxi or a free bus from hotel. Great holiday...
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First, all staff very friendly & helpful
Food warm to hot plenty if choice but very repetitive.
Outside areas well kept though this can't be said for planters outside of rooms.
Signs say no reserving...
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So in a nutshell, this hotel is a lovely place to stay if your just after a place to stay for a bit of sun away from the beach/busy town. Its a bit out of the way and not really for younger...
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We stayed with Dunas Mirador Maspalomas for nine nights in November.
The hotel was welcoming and always kept clean.
A wide variety of food was available.
The entertainment within the hotel kept our...
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Great clean hotel with very pleasant and helpful staff. Food was very good and varied (a bit canteen but that is all inclusive). If you like sport (football) they show a lot and a nearby bar will...
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This is the 2nd time we have stayed at this hotel. There were 10 of us, six adults and four children (age 10 & 6) I found the hotel to better than a three star. The rooms were very nice and modern...
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Stayed for a week from 11th Nov. Room was large and cleaned upon request (just place a card on the door handle). Contrary to what other reviewers have said, we thought the food was excellent. There...
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Arrived last Monday 13th Nov glad to going home.Weather amazing as you would expect but hotel very disappointing. Location way out . Free bus to beach stops after 12 .30.But is possible to walk takes...
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This was our second visit here to meet up with friends we met last year.
The hotel has been totally refurbished and is much better for it.
The room had a double bed plenty of wardrobe space and...
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So my wife has put on an earlier review of when we were in the resort. Our first few days were ruined by a Norwegian band playing every night. However they soon put them inside and this is what they...
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On arrival we were greeted by a friendly receptionist and was pointed in the direction of our rooms block F 4th floor. The rooms are bright and airy could not fault the cleanliness. Beds very...
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Stayed in this hotel for a week, was pleasantly surprised at the standard as only 3*.
The room was spotlessly clean, food in restaurant was fresh and well cooked, not a lot of choice but this did...
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We have been to the Dunas Mirador many times now and we have always found it to be good value for money. We stay all inclusive and have no complaints. Firstly the staff are excellent, they are all...
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This is the first time I have stayed in the Canary Islands and Dunas Mirador hasn’t put me off returning in the near future. However, my girlfriend & I decided to go all out and treat ourselves by...
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We stayed at this hotel for a week in late october. On reading the reviews i was a bit apprehensive as there was mixed reviews. Some i did read was bad. On arrival staff at reception was pleasant and...
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I was very unsure about this hotel reading the negative reviews but I’m glad I went now as I had a lovely holiday and would definitely return again, my room was lovely and cleaned very well everyday...
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Greeted with a warm welcome. The hotel was clean and the staff very helpful, that was until I lost the end of my toe moving a sun shade, I’ll not explain how! But the hotel staff when questioned for...
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Went on holiday with my partner , mum , brother in law sister and niece , to start my brother in law is disabled so I asked for ground floor, which wasn't good as he still had to many stairs to...
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Hotel has no air conditioning which is the worst thing to endure weather was glorious but trying to get ready in evening and sleep due to the heat was a very uncomfortable experience .did find out...
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Returned from this hotel today. This was our second visit to this hotel. Our first visit was as a couple & this time as a family. We was not disappointed. Since our last visit the hotel has been...
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So we came for a family holiday at a family resort. We are here for 5 more days. Every night and afternoon there have been a terrible Norwegian band on so kids and adult entertainment has been moved...
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Me and my mum stead hear four two weeks had a good time room's clean and food was good. Not a nuff tea with cold milk for guests staying that don't drink fizzy or bear
The bad thing is gets getting...
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Currently on my second to last day here with myself and my partner and our 8 year old son and absolutely gutted to be going home.
Food- beautiful and can’t understand people’s complaint about it...
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My wife and I were here for the third time in October 2017. We had a great two weeks. This is a great hotel. The staff are great and the food is good. Great pool and the animation team kept us well...
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rooms very clean and spacious. but found staff very unhelpful and rude.
the food is for 3*
entertainment not great and couldnt get a late check out. would stay again.
felt like too many guests...
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We stayed for the 3rd at Dunas Mirador a week in family, the hotel was refublish this year, the rooms and the reception are improved. Our check-in was quick and the lady give us all the information...
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Arrived back Monday after 10 days at this resort.
Good points:-
Food - tasty and varied for the the price
Self service pumps for drinks ( reducing queuing at the bar)
Large modern...
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We spent 8 days at Dunas Mirador Maspalomas. It is located about 30 minutes from Maspalomas beach so you have to be prepared for a longer walk but that was not a problem for us. The weather at Gran...
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Hotel rooms spotless and good size. Hairdryers and fridge. Ceiling fans not really effective, Great at night to sit on balcony and watch entertainment which was mainly enjoyable. The entertainment...
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We recently stayed at this hotel, and whilst the rooms are clean and the food to a very high standard the practise of reserving sunbeds from the very early hours (sometimes the night before) and the...
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Read the other reviews before coming here, some things you can tolerate, but it is in the middle of a housing estate and you have the noise from that. I've been woken on Sunday morning at 6 am...
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I spent 7 days at this hotel, along with a group of friends.
Regarding Dunas Mirador, I can say he has the following strong points:
- Large rooms with modern, well-maintained furniture, with generous...
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We are just back from a fantastic 2 week stay at the Mirador. This was our second stay at this hotel this year as we enjoyed it so much the first time. The hotel has been recently refurbished and the...
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Having just returned from a two week stay at this hotel, I cannot say enough great things about it.
The room was absolutely massive, and so clean and well decorated. I usually end up sleeping on a...
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My wife and I stayed at this hotel for a week long all inclusive holiday in October. The accommodation was great, we had a large room with a balcony overlooking the mountains, sand dunes and the...
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I'll start with the positives - the rooms are modern and very clean, the staff are lovely and the food good, once you get used to the strange combinations on offer.
The negatives - it's in the middle...
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No air con in the rooms makes for an awful nights sleep.
No availability at all for late checkout. Our flight transfers were at 10pm but we still had to check out by 12:00. Asked if we could be moved...
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Just back from 2 fantastic weeks in this hotel. Excellent service from start to finish, beginning with a buffet supper laid on for late arrivals at 11 pm. The food was the best we have had on an...
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This was my second trip to Gran Canaria and my first to this hotel.
I was aware the hotel did not have air con which is clearly stated on first choice website - it was very hot but being on the 2nd...
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Firstly i would say the reception staff cleaners and bar staff are very very good. The rooms are nice there is a problem with sun beds but they did reserve beds for us as my husband is disabled and...
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Just returned from a 7 day family holiday and can honestly say this is one of the worst hotels i have ever stayed in. The hotel can not accommodate the amount of guests that they have, restaurant is...
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Knew no air con but fan was useless and so noisy.food was boring and tasteless.staff on restaurant door usually chatting amongst their selves. Lady on pool bar serving snacks extremely unfriendly...
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We stayed here as a couple a week or two ago in early/mid September 2017. We were a little pensive having read some poor recent reviews of this hotel but to be fair, there really isn't too much to...
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Arrived back yesterday from Gran canaria. Our stay at the Dunas Mirador was a mostly pleasant one on the positive side the overall hotel cleanliness is good, the room we stayed in was comfortable and...
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this was the worst holiday we have ever had..apart from the bar staff and entertainment team I would not use this hotel...food and choice are very poor quality..pool and bar areas are the dirtiest...
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We are at this resort now and by no means are we fussy.
Rooms are good people are friendly.
This is bellow par for a all inclusive, The food is limited!
Really bland and little choice!
The beer is...
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My girlfriend, brother in law and I have just returned from a 10 night stay at the hotel. We were also joined by my dad and his friend for the first week.
The hotel & grounds: Located about 10 mins...
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I would like to say a massive thank you to ALL the wonderful staff for making our 10 day holiday a very special one! This holiday was for us a family to put a smile back on our faces after losing a...
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This is live, the anamation team are awful. The food is repetitive if you like chicken and fish. The all-inclusive drink is so watered down it is impossible to get get drunk. You have to pay for the...
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Been here a few times and had a great time. The hotel was in need of refurbishment but I believe this has been done now. Looking forward to returning in the future. The staff are very helpful,l...
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Overall hotel was good. Staff were very good. The food was repetitive, could of done with more variety but food we did have was fairly good. The one thing I didn't like about this hotel was in the...
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Small and dirty hotel. Limited choice of food and drinks. Rooms been cleaned on daily basis but the bath wasn't cleaned for 2 weeks of our stay. Pool area was very small and crowded. You have to...
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This is a very chilled place to be. The entertainers are very true entertainers and always smiling, kind and helpful. The food is average although not much choice. This hotel does have some bad...
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If you are looking for a peaceful, relaxing and stress free holiday, this is not the place the you.
like the other reviews re sun beds, lack of seating and smoking, we agree, however worse than...
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Up at 6-30 to get sunbeds, pool guys wont let u until 7. Very crude but there culture. One bar only n thats outside. Food basic for A/I . Full of spanish german french. If u dont get ready by 6pm...
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As a none smoking couple and having a pregnant wife this location wasn't ideal. Everyone was smoking all day everywhere. You couldn't escape it. The rooms were clean and tidy. No air con so they were...
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Great hotel for familys nice & clean friendly staff & great entertainment through the day round the pool. Pool was lovely & clean only downfall was having to get up early to get sunbeds so you didnt...
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We stayed here (2 adults, 2 children) for the last 2 weeks of Aug 17. This hotel could be so much better by making some simple changes and the management addressing problems when they arise. During...
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We spent 7 nights here, I was worried reading some of the reviews thinking it might be absolutely mobbed with kids running everywhere, might be incredibly cheesy, but i was wrong. This hotel is...
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You get what you pay for
ROOMS- no air con but had a ceiling fan and we were on the 3rd so slept with our patio door open and got a lovely breeze
SUNBEDS- yes to get a prime spot you had to be down...
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We had a lovely family holiday at this hotel. It has recently been refurbished and the rooms are clean and bright. There were 2 beds together so plenty of room to spread out. Balcony with table and 2...
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the staff were not helpful at all, no welcome meeting and rwos only there for half hour and not at all on a sat, that when you eventually found out where they were based within the hotel. they didn't...
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Lovely hotel with lovely staff. When we checked into our room we were not happy with the location as it was on the ground floor behind the bar so we could not see a thing, the balcony was also open...
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A gem of a hotel, best 3 star I have ever been to , surpasses a lot of 4 star AI hotels I have stayed at
animation all day is fresh and fun
their wine is a bit vinegary, the beer is Spain's best...
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Good hotel for family fun. Nice pool area with plenty of sun beds , but you need to be up before the crack of dawn to reserve the ones you want. We went with family , daughter, son-in-law and two...
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Really can't understand some of the bad reviews on here about this hotel. Currently in our first week with family and friends and although busy, the hotel is clean, friendly and lots of fun.
The...
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Overcrowded pool area, arrogant reception staff, unfriendly restaurant and bar staff that struggle to smile, no air conditioning, food great if you like chips with everything or carrots and Brussel...
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very busy place in august, perfect for families with young children, nothing negative to say about this place, very well staffed, our rooms were cleaned daily to a good standard. The food is of a...
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Music and entertainment too loud and so can't relax. Lots of shouting from animation team. Fizzy drinks in bar area all flat despite telling staff on many occasions. Pool is not suitable for all...
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Good pool, poor drinks (I would question the alcohol content!!), average food, poor sleeping due to no air con, kids entertainment team tried, adult entertainment shows in the evening Poor...
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Positives -
The best part of the hotel was definitely the entertainment team. All of the team worked hard especially Jelma, Zeben and Andrea. Activities went on all day which was great and then...
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We stayed here 2 adults and 2 kids 16 & 12.. check in easy even though we were allocated a ground floor room it was no problem to change to a higher floor.. the hotel itself is exactly what you pay...
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Hotel was great for myself and partner. Pool was fantastic and always a range of activities to take part in if you wished. The animation team make the hotel. Every single one of them goes above and...
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Hotel was nice enough, food average
Drinks choice not so great.
Entertainment excellent.
Kids club excellent.
Late check in not so great after travelling from 6am then having to wait to get into a...
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Waiting to go home at the minute .. really dont want to we stayed for 2 weeks and enjoyed every day of it
Hotel is kept clean all the time the cleaners are excelent and very friendly
Staff...
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Positive are the cleanliness and the animation staff, particularly Gemma and Seven.
Positive is clean and nicely presented hotel
Negative is too busy in peak season
Negative is sunbeds being...
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We went here in July just before the kids broke up from school, there were 11 of us in total 5 adults 6 kids youngest being 10. We arrived late at night and the checkin was quick and easy. Staff...
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We stayed here for 2 wks. The hotel is lovelyyy and staff, food, pool and service are all very good. This hotel in my opinion is for young families who are happy to stay in hotel. The entertainment...
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Party of 10 age 7-67 we all thoroughly enjoyed ourselves
-Reception staff- helpful, polite, ensured our rooms where close together.
-Lovely, freshly decorated pool view rooms. Hairdryer. Maids...
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Check in-
Helpful friendly reception staff. Free wifi however only works in rooms or reception.
Rooms-
We stayed in block F there was only 1 lift working. Rooms are very modern and spacious...
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I stayed for one week in june with my mum. Firstly check in was quick which was a bonus, we arrived about 8pm and went to our room which was clean but realised that night that the noise from pool bar...
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You won't be disappointed with this hotel, you get what you pay for. Rooms are fab but awful without air conditioning. Food was good. Hotel was clean. This hotel is very busy mid season and be...
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Hotel had recent refurbishment. Very clean. Staff friendly and helpful only problems with this hotel not enough tables and chairs at the poolside bar to accommodate guests so guests had to sit on sun...
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Just returned from a lovely 11 night holiday staying at the Dunas Mirador in Gran Canaria!
Well I will start with the rooms which were big enough and lovely and clean but there was no Air con which...
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Well we were so excited about our holiday that we booked a year before travelling but feel hugely disappointed by the experience.
The hotel reception on arrival looks nice and to be honest...
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For all the bad reviews for this hotel please don't listen as we stayed here for 3 weeks therefore we should know more than anyone who has stayed for a week or so. The only down fall is how the air...
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Just spent a week here from 22 July, checked in fine got to room pretty late, no cold running water no fridge just an empty cupboard.. Reported this to hotel first thing in the morning, no one came...
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Very good hotel for families with children. All inclusive is really all inclusive. I just would say, that our stay was great, but there were some issues:
*after check-in we got a room, which seems to...
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It was not the best experience possible. The all inclusive scheme is very weak, only 10% of the products on offer at the bar are included, the treatment of people differs from those who have all...
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Totally disappointed with this hotel I am here with my partner and two children ages 17 and 9! The main thing for us is the food it's not nice and unless you want to eat chips everyday then you will...
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We did not get a very friendly welcome, just the basic info with hardly any smiles. In fact the lady (Tatiana I think her name was) partially threw our passports back to us. When people have been...
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the hotel was very good value for money. the rooms were good and clean everyday, bed sheets get changed every 5 days. the for was good but with a poor variety and choices. the pool is very...
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I have just returned from a weeks holiday at Dunas Mirador with my daughter. I have a few negative and positive comments.
Firstly the negatives it is not my idea of fun to have to set my alarm at...
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We arrived at the hotel on the 7th July for a 10 night holiday. I've got to admit I was abit panicked about arriving a week after the reopen.
We arrived at the hotel at 9pm and we didn't get checked...
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Oh boy this place is a real hoot.me and my wife came (she looked fab in her new bikini) and we absolutely loved this groovy place. Food was really wicked for and they played some really trendy tunes...
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Having just come back we was left dissapointed we paid for all inclusive plus but still had to pay for top drinks including water. The food was a choice of pork and more pork or fish same every night...
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My family and I have just returned from a weeks holiday at this hotel. The hotel has had recently been refurbished, and the rooms definitely reflected this. They were very fresh, modern and clean. We...
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Stayed here for a week as a last minute holiday with my boyfriend. Arrived at 1am, check in was quick and easy and the room was easy enough to find. Restaurant was open for us to have a...
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First of all don't believe any negative comments about this place I have just returned home from a two week holiday here and it was absolutely fantastic, the staff were very friendly particularly one...
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We first visited this hotel in 2014 and were so pleased with it that we have returned. It is even better with newly refurbished rooms that are so pleasant. Ours had a fridge and a ceiling fan that...
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Writing into our second week. Staff are so friendly and helpful, in particular reception. Food is pretty good with plenty of choice. Show cooking and theme nights. Drinks adequate and easily...
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I have been to this hotel a few times and we love it great staff good food.
Now the hotel has had a refurbishment it is a lot more friendly towards with mobility issues which is fantastic.
I have to...
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I first visited this hotel around four years ago and liked it that much I have just recently returned, the rooms are all newly decorated we didn't have a fridge but we had a hairdryer and a ceiling...
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I'm a frequent customer of this hotel and would like to highlight the remarcable sympathy and kindness of staff. Good relation quality/price. Lovely fresh and varied food.
Impeccable room cleaning.I...
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I write this review from my sunbed. My partner arrived last Thursday and I've been really impressed with the hotel. The room is freshly decorated and immaculate. The only downside is the fact that...
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Returned this morning after a week all inclusive. Already been pricing up a return trip asap!!!
Party of 4, me and my son in one room and my brother and sister in law next door.
The staff at the...
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We arrived on the re-opening day and was very impressed with the lay out and decor, we had came after 6 brilliant nights in puerto rico so could not help but compare. Staff in all parts of hotel were...
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I will start by saying we have been to this hotel before. We chose to stay again due to the price we got and friends were staying close to this hotel.
For us we had a lovely stay here and found that...
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The hotel was closing for refurbishment, we had a 6 day holiday but paid for 7 days. Staff were winding down due to the hotel closure which was reflected in the food quality and variety and early...
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We visited dunas mirador in july 2016, we arrived at the hotel late at night and was offered some food if we wanted which was good but we just wanted to go to our room after travelling all day with...
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I have stayed at this hotel twice and both times were excellent . As a lone traveller I felt very safe and relaxed here. The rooms were spotless and cleaned daily , there was a good choice of food...
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Ample family hotel with good facilities, all things close or a taxi ride away, on top of a hill so if this is an issue buses and taxis are easy to get, one warning sunbeds are hard to get unless u...
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We went for an all inclusive stay at this hotel which included transfers and flights with TUI. We payed a great price for all inclusive, the hotel was clean and tidy, the pool area was great and the...
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We had a late arrival and a meal was set aside . No one came to uncover the food or help serve guests just sat and in the end I was told to help myself by reception .the reception who were trying to...
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Fancied a cheap get away to get some sun on our English bones!!
Had read many reviews on this hotel prior and the feeling I got was in need of a lick of paint but food and entertainment good.....I...
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Few questions thanks 😊 does the free bus still run in January?
Isit free waterpark tickets also January? And what's weather like then too first time at spain good prices booking next week here...
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I absolutely love this hotel! The rooms are extremely comfortable. The staff is so friendly and helpful. A lot od shops close by. Shuttle bus to the beach provided. My stay - an incredibly memorable...
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Had a hiccup on arrival and staff here, went beyond the call of duty, to make me happy. Once that was sorted... My stay at the Dumas Mirador Maspolomas, went better than expected.
Staff were great...
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Had an amazing time here, everyone was so friendly. Animation team amazing, enjoyed a great game of water polo every day never laughed so much. Very clean resort even though they were getting ready...
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Not long got back from our 10 night ai break with partner and 6 year old. Wasn't until there realised we had stayed previously for new year but several years ago!
Transfer
Got a taxi from airport...
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We have just returned from our 5th visit to this hotel and once again we had a fantastic holiday, it is now nice to see and hear that guests visiting this hotel realise that the small amount of...
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We have had a great time at this hotel. Nice rooms, good food, relaxation and great weather :-)
As you are reading the hotel is about to close for refurbishment so there is very little point in...
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we read all the reviews before we went so had a good idea what the hotel and facilities was, but we decided to go, my wife and i are in our late sixties i agree with good and bad reviews you have...
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We decided to try this hotel as a last minute booking to just get some sun over the Easter break.
We arrived in the evening towards the end of dinner service so the reception staff took our booking...
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Basic hotel with great value for money. (free bus between hotel and beach, very kind and helpfull reception/employees) This was only hotel that had a heated pool (begin April)
All inclusive...
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This a great hotel with a lot going for it.The food is good with a lovely variety on the menu. There is a good seletion of fish and cold meats. Wine is plentifull as the beer is. soft drinks for...
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We just returned from a 10 day stay in this hotel; over the Easter break. We had a brilliant time but I'll just start with the things that weren't so great just to get them out of the way: The rooms...
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We had a great time at this resort, all the staff were friendly, helpful and smiling. The food was really good, plentiful in choice, tasty and hot. Rooms were clean and tidy, maid service daily, no...
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My wife and I would recommend the Dunas Mirador Hotel and Suites to everyone it's that good, in fact I love Gran Canaria and we will be returning again on the 10th July for two weeks, but sadly we...
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Stayed at Dunas Mirador for a week over Easter please don't be put off the negative reviews. We travelled as a group of 7, 4 adults 3 children 6 ,14 and 15.
Positive points about hotel are rooms...
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To be honest I was worried - I'd read all the reviews, checking every week since we booked and even thought about changing to a different hotel based upon what I had read.
Well for all of those...
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We arrived at the hotel the reception staff was ok we went got to our room never stayed in a filthy room like it in my life we paid extra for a pool view which we got the walls had black marks holes...
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My partner and I stayed here for 13 nights at the end of March. The hotel is clean and the staff are very helpful. The rooms are spacious, but could do with either a fan or air conditioning. The food...
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Stayed here with family last week hotel is nice bedrooms very clean, food nice something for everyone the drinks are very good self service but you can also go to the bar only bad thing is the sunbed...
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01.04 - 11.04 - nice weather in Maspalomas, good food, large room, lovely enterteimant. Only disapointmant was at the reception - staff didn' t enough friendly and didn' t provided fast service. But...
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In a few words good staff,great food and good facilities. The hotel is transparent with its facilities,high standard of entertainment. The animation team adds flavour to the holidays.My special thank...
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We have just returned from a fantastic family holiday here with kids of 7 and 10 and the kids loved it so much they were upset to leave "Duni" the dolphin!!! Lol
The animation team here are...
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A bit late in writing this as we were there late November ! . The hotel is very tired, food not great, drinks poor , rooms ok but nothing special . With it coming to the end of the season most of the...
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Upon arrival at the hotel at 11pm we were offered food which was not very varied, I presume it was the left overs from dinner. We were quickly seen to in reception and the hotel were very...
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I have visited this hotel with my family for just 7 days but we loved it!! Most of the staff is always happy and friendly.
The animation team is awesome; they are all so friendly, they work very...
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Now lets be truthful from the start. There are plenty of good points. The weather was fantastic with hardly a cloud in the sky. The staff were very helpful and friendly. The room we had F306 was...
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We stayed here for a week in March. Staff very helpful and friendly. Nice atmosphere all day,very Well hotel. Always staff around cleaning. Rooms very comfortable. Lots of fresh food available all...
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Had a great stay at Dunas Mirador and would definitely return if going back to Masapalomas. Shuttle bus to beach is a great plus and staff are very helpful, pleasant and courteous all the time. The...
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We have just returned from holiday and on arrival immediately saw the tiredness and were expecting the worst. Reception good, staff friendly and helpful. Directed to our room via the swimming pool...
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We knew before going that this is a 3 star non air conditioned room hotel. as such it is very clean with good service and the food was good with a selection that meant you could always get something...
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We booked this Hotel our holiday cost £700 for 2 weeks all inclusive flying from Newcastle so working it out £350 per week per person great price. On Arrival we realised we were further out from...
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I love Gran Canaria I come twice a year, usually stay in playa del ingles, but thought I'd try maspalomas this time.
Check in quick and friendly.
The hotel rooms are lovely and clean, with adequate...
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Had the best holiday. Hotel was fab- clean, spacious, really good food, pool( heated/jacuzzi/normal) , drinks/beers/wine on tap and all in all everything you could possibly require for a really good...
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Don't listen to the bad reviews,me and my 3 children came here in December and had the most wonderful time,the room was basic but very clean,I have three fussy eaters and there was always something...
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We have just come back from an enjoyable family holiday.
Spacious rooms that are dated but very clean with comfortable beds.
TV channels very poor only 3 English news channels to watch.
We were in...
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Just returned home from dunas mirador had a fantastic time. Spotlessly clean everywhere the cleaners work tirelessly. Entertainment team work thier socks off. Only grumble was breakfast bacon was...
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overall more positives than negatives. Good sized room , cleaned every day, comfy beds, always plenty of hot water and good hairdryer. Plenty of food although a bit monotonous, they are very fond of...
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We went here for a family holiday with our two children (aged 8 & 11) upon arrival at about 11.00 am we were told our room wasn't ready yet and to put our luggage in their luggage room. We were...
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Hotel is clean and tidy.. mad race for sun beds every morning which is silly with people pushing and shoving each other ... food was OK and staff are very grumpy . Hotel is not really near anywhere...
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This was the second visit to this hotel in two years. Each time we travelled as a group 10 last year and 7 this year.
Positives. Hotel is well designed and attractive centered around a large pool...
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My Friend & I spent a week here,only fault we had was the placing of towels on beds, a number of beds are gone by 06.30 & on a number of occasions quite a lot of beds were empty for most of the day...
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travelled as a family, 2 adults, a teenager and a 10 yr old. stayed here for 6 day 16th march till 21 march, food was lovely but a bit the same after a few days. lovely heated pool , was like getting...
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Hotel lovely, clean food and drinks were good. The only let down was situation of hotel (which I knew about) there was nowhere to go but downhill and a major road to cross. However we enjoyed our...
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Hotel is in need of total refurbishment OR demolishing. It is grubby from start to finish. Room D409 On arrival we paid for a safe that would not work ,we had 3 workmen look at it before it started...
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Great week with the family, not much to do except soak up the amazing March weather 32C everyday, food and drink from morn till dusk , came home relaxed and would definitely go again same time next...
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Room was good sized, with a comfy bed and a big bathroom. But the room had seen better days. Bathroom door was splintering up and general wear and tear everywhere. The room had no fridge. Even with...
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This hotel is the worst place I ever stayed in all my years of travelling. The food I'd cold and so bad. The drinks even though we upgraded to the gold was disgusting and served in plastic cups. You...
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I read some of the review on the website. Please don't be put off by everything you read.
This hotel has some of the hardworking and pleasant staff I have ever visited.
The rooms may be a little...
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All Inclusive booked with Thomson when we arrived at hotel reception was friendly and checked in quickly and given very clear directions to our room so don't undrstand how people say they don't you...
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Just back from a visit here for 11 nights. I can honestly say it was one of the best holidays I have been on. And I have been a few! From check in to check out was absolutely brilliant. As people...
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We went for 2 weeks AI and had a fab time. pools were lovely, the food was fantastic and the drinks good. My partner had his birthday while we were there and the management sent up a bottle of...
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Came on a solo break this week for a week of winter sun I found all the staff helpful and friendly the rooms were very clean and well cared for. Yes people leave towels on sunbeds then go off but I...
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A lovely 3* hotel, although a bit out of the way, was a very enjoyable experience. Food good, staff lovely. A race for the sun beds tho in the morning at 7am, which I detest. Very crowded round...
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this was our first trip to gran canaria and this hotel was recommended to us by Thomas cook . first impressions the hotel seemed ok. clean, tidy etc . our rooms were ok . no air con or fridge but the...
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As they say you get what you pay for. We always enjoy our stay here its a great cheap base for our holiday we don't mind paying for the WiFi. Our only complaint is the not reserving sun bed policy...
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hotel good staff worked really hard new years eve. we were in a room as far from the reception area as possible no view but at least it was clean. we took 3 children with us and all of them at one...
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We arrived at the Dunas Mirador in the early afternoon of Sunday 26th February 2017 and stayed for one week. We had booked the hotel in October 2016, based on the strength of a stay there almost...
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Stayed at this hotel for a long weekend in February 2017 as a base when taking part in a TransGranCanaria ultra marathon event race. I must say that Montse and her staff could not have been more...
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Ok let's start at the beginning arrived at the hotel very friendly staff and processed fast .Room basic but clean .Food very varied and plentiful.Slight hiccup when we asked for dark rum and was told...
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Stayed one week here. AS part of a group Tour. Had a Nice and Big room in ground floor with terrasse facing the children playground. Nice and quiet. Bathroom with bathtube. Nice and clean. We had...
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I could go on and on from we arrived till we left we were looked after well. Food there was great variety and fresh and meat was cooked in front of you. Plenty of variety. Rooms extremely clean...
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The hotel itself was a bit dated and could do with a refurbish, we were put in C block however this overlooked the pool bar which was open until late so bed times were a little noisy especially...
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We visited the hotel in February . Overall we had a pleasant stay. Food is available for all day - you wont be hungry, if all inclusive. I can not comment on alcohol as I did not drink.
One of the...
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Good: Very clean, lots of hot water, good size rooms, heated pool and jacuzzi, free bus service to the beach.
Room for improvement: Food very bland and repetitive, bar service slow, no bar near...
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We stayed for a week and had a great time at this hotel.
I have been to a few hotels with an all inclusive buffet style like the one at dunas and this one was one of the better ones! They really do...
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just back from a quick break ,booked nice room with pool view as stated on my booking.on arrival told room not ready ok no problem went for meal came back room ready D block 2nd floor,went in room...
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Food nice and plentiful. Lots of tasty salads. Only downside with the food was that they didn't really cater for the fussier children.
Hotel on top of a hill approx 45 minute walk from the beach...
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No water and frigirador or airco on the room, for the rest we had a pleasant stay.
As there was no airco we had to sleep with open window, so we heard the loud music of the poolbar
til it closed at...
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excellent value for money good food great entertainment . quiet friendly staff. clean plenty of hot water towels clean pool plenty of sunbeds brilliant complementary bus to beach and back. beautiful...
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Just returned from a week away with my wife and Mam to celebrate my wife's birthday. My
Mam had never been before but my wife and I had previously stayed here so we sort of knew what to expect! A...
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Budget Break . Food repetitive . Hotel is clean but rooms are tired and in block D no air conditioning. Could do with better lighting in rooms. Animation team are good with various evening shows...
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Stayed at Dunas mirador for a week couldn't fault it one bit...room cleaned every day...food was great restaurant staff do great job always on top of everything very quick at cleaning up for next...
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We booked to stay at this resort as i wanted to be away from the main tourist area and know the area to be nice and quitter. It's the first time i have booked an all inclusive hotel since being...
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Just come back from a weeks stay in this hotel meet by lovely staff check in was quick and painless, rooms where clean and spacious for the two of us. Our holidays are to relax and unwind and thats...
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A lovely hotel in a nice quite place, facilities are very good, cater for all ages, food good, drinks good, staff very good and helpful. recommend, local for all areas, taxis are very cheap and...
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the price-quality ratio was good. For a short holiday of a week this hotel is very suitebale. It was a pity that the water of the big swimmingpool was to low for comfortable use. The restaurants and...
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Just returned home from Maspalomas on Gran Canaria once again it never fails to please.
Sand dunes,beautiful beaches and the weather was just fantastic.
Favourite drinking spot has to go to Paddys...
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Nice staff. Variety of foods and drinks .Absolutely satisfied with the rooms. Too much sound from the pool bar, but an enjoyable stay. Like to go back there again. Has a very good view towards the...
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Personal is not polyte and reception is the worst. They cannot make copy of pasport, you must give it to them wich is not allowed for us. Checkout not asked if the stay was pleasant and not wished a...
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We are both 60 and very well traveled. Settle back and I shall reveal all (sic) about the Dunas Mirador in A place NOT in Maspolomas.
Yes this hotel is not where you think it is. Check out the map...
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I went here with my sister for a 1 week holiday. Generally the hotel was good. However some of the bad points are that when we arrived they had no free bottled water they could provide us with and...
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- In-check was poor, we send back for 3 times, because the room was not ready and we didn't get a room we asked for by reservation
The big swimming-pool was freezing.
+ Clean hotel...
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We have just come home from a weeks stay at this hotel and we found it to be fine,
Very clean inside rooms which was cleaned daily ,towels changed everyday, all toilet areas spotless, food there was...
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Read the negative reviews before we travelled and was concerned. But please don't let these comments put you off. From start to finish we had an enjoyable 2 weeks. The room was basic but ok, we were...
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The hotel is fine in all aspects. If you want to walk to the beach it takes about 40 mins which we enjoyed, a bus is provided on the hour both ways if wanted. Taxis are a cheap way to get around...
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This hotel feels like it should be way more expensive than it actually is. The staff was friendly and competent, the food was delicious. The rooms are more than just decent and were cleaned daily...
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This is our second time at the dunas, we loved it. Staff are very friendly and helpful. Food is lovely. Animation team are outstanding. Only criticism is in the winter the main pool is so cold you...
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Nice clean rooms and beds, staff friendly and helpful. Food good with the option to eat at the pool bar which I find breaks the monotony with all inclusive of going to the dining room. I go on my own...
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We are here now and it's a superb hotel, from the professional check in with Lorena and Daniel, very helpful. We are in block B with a great view of the pool and a lovely sunny balcony.
So very...
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We stayed for a week in January 2016 hotel was nice, pool was very cold. We had a room facing the a main road but we did not hear much noise, maybe could do with a little upgrade but ok. food was...
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A good week at Dunas..THERE were lots of negative comments but did not find any.
wife is disabled and as booked 5days before flight they did say all disabled rooms taken(understandable),
on arrival...
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Only negative for me was location.... bit out of the way and very little to do locally. But, very clean... good quality food ... spacious rooms cleaned everyday towel and sheet changes also .... 3...
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Ignore the bad reviews , as with all 3/4* Hotels you are never going to get perfect ! Some people just like to moan I think . The hotel is lovely , staff are friendly , the food was really good...
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This hotel is a typical 3 *! It is cheap and what you get reflects this. For some the food would work. We were blessed to be there for New Year's Eve so the hotel did a fine dining night but we...
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Very welcoming. Staff pleasant at all times. For such a large complex it was spotless.
All inclusive. Meals, drinks and snacks available ALL DAY. Snacks were show cooked at the pool restaurant...
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Great hotel and the staff could not do enough for you.Its nice to see happy staff (you would think that they were on holiday!) Will be going back, sooner rarer than later
Ideally you want to be on...
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This hotel is unashamedly geared for the package holiday market.. It's functional, clean and generally well run (except for the regular queues at reception). The décor and facilities are somewhat...
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Stayed here 03-10th Jan
Where to start, firstly the people that put poor reviews about dunas mirador are obviously expecting 5* all the time and need to go somewhere with 5* rating .
Upon arrival...
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Wanted a cheap week in some sunshine less than 600 quid for two all in.excellent value for money.we cannot believe some of the reviews on here about this hotel.we found all staff friendly helpful and...
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To be honest you get what you pay for and this hotel is just that, staff all work hard and all seemed pleasant. Food bland, drinks decent good self serving stations for beer etc. We did have a ground...
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fantastice will go every year from now on lovlt places to go too staff very good help ypu all the time anything you wont no problem food good drinks plenty room good bar good pools good a very nice...
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Overall we have really enjoyed our stay and for what we paid it was spot on! It doesn't promise to be all that and I think it's important you read the small print so you know what is included and to...
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This is Truley and an Honest Review..
My Husband and I have been Lucky enough to have travelled from 5* to self Catering in Greece .. So have experienced the Top and Bottom of the travel industrie...
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Well not the best holiday I had been on. First when we arrived we were just given a piece of paper and told block C was in front of us. No help with cases no help with how to get to it.. so I asked...
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Visted end of Sept 16 for eleven nites rooms okay clean big not a problem pool great nice and big snacks at poolside better than restaraunt more for the German and Spanish who seem to flock in at...
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i stayed in November for I week,on a all inclusive deal (£610 including retutn flights),don't be put of by the location if your fit enough 15/20 min walk,to centre or E3.80 taxi ,or bus E1.60 ,all to...
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Stayed here the week before Christmas and was pleasantly surprised. As is the case these days, you do your research to find the usual mixed reviews. The experience of our party of 10, covering 3...
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276/5000
Hotel located out to a big road with annoying noise!
The cleanliness of the room was not good!
Much noise from the rooms around!
Neighbors bode above us ashed and spat down on our balcony...
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We decided this year to spend Christmas abroad and after our experience at the Dunas Mirador it won't be our last. The staff were very friendly and helpful and did everything possible to make sure we...
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Having read some of the hotel reviews before travelling I was somewhat concerned about what to expect. However, I was very pleasantly surprised at how the hotel is managed. My room was very...
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No fan or air con in room so would have been sweltering if hotter. Food good. Staff good but more needed - they were run off their feet! Pool area not very clean. Shows some good but pillars...
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To say I was anxious about staying here was an understatement at one point I nearly cancelled because of the bad reviews, but we decided to stick with it and kept our fingers crossed.
The...
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room over looked a busy 24/7 motorway so was quite noisy.
it was also basic and tired looking but nothing to bad.
the balcony was an afternoon suntrap!
the hotel is over run by flies - they are in...
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After reading some adverse reviews I was wondering if I had made a good choice in booking this hotel but I can now say I was 100 per cent satisfied. Although it is a large hotel I found it to be...
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What a great place for a weeks break with our six year old son. Rooms were clean, staff were friendly and helpful. Everyone in the hotel were superb with our son especially the pool bar staff...
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overall the hotel offers value for money, resteraunt staff eccellent, pool bar staff very friendly, chambermaids work very hard to keep the rooms and hotel clean, food was very good, always found...
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Hotel was beautiful. Room was basic, just what you'd need. Free bus service to & from the beach was great. Food was tasty, but lacked variety I feel. Yes there was lots available, but it became...
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I'm not impressed at all by this hotel.
Looks gorgeous in the pictures, but only the pool area is beautiful.
Rooms are ok, but no fridge, no air-con, very old tv which didn't worked properly, my...
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Excellent value for money. Rooms, although basic, were very clean. You pay 20 euros for wi-fi for the week (which is no big deal). Food and bar were both excellent, with friendly staff throughout...
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Food was good, animation/activity crew was fun and nice. Rooms fine and spacy, a bit old but alright. Wifi coverage good (you pay 15€ for 1 week 2 devices), throughput low, not suitable for...
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Stayed here in September with my partner was set in a nice quiet location but nothing was ever more then €5 away. Food was ok, nothing special but it's a 3* hotel there was always something different...
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Great entertainment food and staff such amazing stay cant waiti to stay again
I recommend this hotel very highly and also the food was so nice you never go hungry the rooms was very good , family...
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Just got back. What a fantastic holiday. The staff were fantastic. The animation team were fantastic. With loads of fun games and shows. Made you feel part of everything. The cleaners were so...
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2 nd time at this hotel and i think it will be whe last . The staff are very good rooms x1cleaned everyday towels changed when needed but that is it for the good points.
The morning rush to put...
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Hotel great. When we arrived the room only made up for 2 not 4 as booked.complant made soon made up We all had relaxing time. Food ok always found something even withfussy kids Entertainment poor but...
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Hotel was gd rooms cleaned daily n staff nice, food wasn't great but for the price can't complain, breakfast best meal of the day but we ate out most nites pluss hired a car so went into purto rico...
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Me and my Mum stayed at Dunas Mirador between the dates of 21st - 28th November 2016 and what can i say ... we absolutely loved the place. Spotlessly clean, amazing animation team and lovely food! I...
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Where do I start?
On arrival all seams good, nice reception and reception staff. Got given directions to our room on approaching the accommodation block I can only describe it as like a jail block...
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This was our 5th stay at Dunas MIrador and everything was perfect and pleasant like always :)
Food was good , room exellent and staff friendly and helpful :)
Poolgarden was clean and poolbar very...
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Would be too hot in summer without aircon or fan. This is a 3 STAR hotel. NOT 5 STAR.. Had a great holiday. Great atmosphere in pool bar in evenings. Food was very nice. Steak only once a week. No...
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Nice place, i recommended! Staff very nice and the place is very good for 3 stars. You have many things to do and visit, we sat and had activities five days, if you ask at reception will guide them...
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Good holiday for us. Very good value for money for 3-star all-inclusive hotel. Our room perhaps could do with re-deocrating. Courtesy bus a extra bonus. Selection of local trips well worth it. We...
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Excellent accommodation, staff,food,facilities and location, highly recommended for families, couples or singles. The pool and pool side bar very lively and the all inclusive package is excellent...
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Well, how do I start. One word to describe this hotel disappointing.
I read up several reviews before booking and I wish I wasn't so optimistic about the bad reviews.
If you ever watched faulty...
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Just left and what can I say...
Amazing hotel spotless
Food always hot fresh and changed daily they have salads meats vegetarian options and also gluten free section
All inclusive fab bar from...
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My partner and I stayed here from 14-21 November 2016. Upon our arrival we were not very impressed with the general appearance of the hotel. It had red and white tape across the entrance preventing...
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Spent a great week staying at Dumas Mirador.
The venue is spotlessly clean with all areas being well staffed throughout the day from poolside to accommodation through to the dining room.
Stayed on...
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Hi this hotel offers great value for money. You have different options whether b&b up to all inclusive
We have stayed here half board and also all inclusive.
Always a good selection of food on...
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Pros: good food, changes daily and very delicious, good selection for everyone and kitchen staff are very friendly and polite.
Cons: all inclusive. Me and this hotel have a very different definition...
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We arrived in the October half term for the schools and had a brilliant time the rooms were cleaned everyday and towels changed when we needed. The pool and bar were fantastic the staff friendly(well...
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visited this hotel in November for my partners birthday, on arrival there was a bottle of bubby waiting on ice, the room we had had two balconies both with pool views but a massive one with 2 sunbeds...
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For a 3 star this hotel was good. Food good. Rooms good. Staff good. Long way from the sea but bus priovided was handy. Over all if was good. Rooms could be cleaner and a better choice of drinks...
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Good food and frienly staff. No airconditional and noisy traffic some rooms. Stairs to match, pool is good and sunbeds was often reservaded. Is nou lobbybaar in the evening. Botles water it is'nt...
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Hotel staff on the whole very pleasant the food very average, usually not hot either. During our stay the all inclusive option was very popular with the brits resulting in unruly behaviour and foul...
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Price value unbeatable . Friendly staff , reception and housekeepers . Restaurant is very ok . The only negative remark is : the towelrace every morning . Just ridiculous . For the rest : top !!!We...
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hotel was nice but a bit far out did have a free bus to the beach whitch was good spent a lot of time out of the hotel whitch defeats the purpose of all inclusive entertainment was shocking only one...
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Stayed here for a week all inclusive and I honestly could not fault the hotel at all food was excellent very tasty and hotel was clean with friendly staff.
Only little negative I had was no air con...
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We had a very good time. Enjoyed the location, close to a bus stop where we could take a bus to go to Las palmas, playa Moga, etc. The hotel bus service to the beach was very good. Overall, the...
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We arrived 1st to 7th November, rooms are good size the internal balcony over look the hotel pool, very clean. No air conditioning and we were in B block which does face the wrong way, so we hired a...
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When you're paying 200 quid for 4 nights all inclusive including flights and transfers you don't expect much. Well for the money we paid this place was great, food was okay and drink decent, could...
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Booked a week in the sun to relax and do nothing,all inclusive package plenty food and drink on offer.
The hotel is very clean and the staff friendly. No air conditioning in the rooms, left balcony...
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We went asa a family of four with children aged 8 and 13 and had a great time! Fab food all day (pretty much) and really good entertainment. No need to pay for anything at the hotel(apart from wifi...
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No air conditioning. Motorway behind the hotel and situated at the top of a steep hill .To go out you need to use taxis or the beach bus which runs in the morning on the hour and is very...
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The Dunas Mirador Maspalomas Hotel is possibly the worst hotel I have ever stayed in.
On arrival, the staff were very rude and didn't point us in the direction of our room or help with our baggage...
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We stayed at the Dunas Mirador from the 15th October 2016 - 25th October, we stayed in Block A room 305, From our arrival the receptionist who booked us in just pointed to the stairs and said go up...
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This hotel advertises it being a 3* but I would find it hard to give it a 2*firstly the rules about the dress code for dinner ignored people were going through the dining room in shorts and bikini...
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A very enjoyable holiday. The staff were friendly and the hotel was clean. I enjoyed the variety of food, something for everyone. I would advice you to get up early to grab a sun bed and go over by...
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Lovely hotel, food and staff. Only complaint would be no air conditioning in room and could not leave balcony door open all night. About 6km walk to restaurants and beach or you could get taxi for...
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My partner and i stayed last week in this hotel and for the money spent we were impressed. It was my birthday and we also got engaged while we was in maspalomas so had plenty to celebrate so was not...
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Well what can I say booked with Thomas cook Monday flew out Thursday had seven glorious days and nights at the mirador good room facing the pool block b excellent food friendly staff overall very...
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Room was lovely, clean. Fresh Towels every day, cleaning staff of room do an amazing job. Rooms do not have air con, some have ceiling fans though.
However the majority of other staff I found rude...
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Stayed from October 10th till the 17th. Hotel is bit of a death trap, stairs everywhere which it doesn't tell you, I have problems with mobility and if we knew how many stairs there was we would not...
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I booked a week holiday at Dunas Mirador with Superescapes for myself (21) and a friend (18) 8th-15th September. I must admit I was dubious, however this was purely for the fact I had never heard of...
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After reading some reviews, we was pleasantly surprised how good this hotel was. The staff were very helpful and friendly. The all inclusive was really good, the pool area was excellent and we're...
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Booked a family room and spent a whole week sleeping on a sofa most of the staff very unfriendly towards british tourists hardly spoke, also was very dissapointed with the entertainment in the...
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Well first of all got on transfer from airport took an hour n a half.. boiling hot on coach.. eventually when we got to hotel rooms not ready but had a room to put cases in and they gave us...
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Had an wonderful holiday to celebrate my husbands 50th birthday with our family which included two young children. The food was plentiful and good Staff were very helpful and pleasant. The rooms were...
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We stayed at the Mirador from 3rd to 8th October and had a lovely time.
If you read the reviews, you know not to expect air con! It annoys me when people moan about it! If you want rooms with...
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Nice hotel, a bit surprised at having no fridge but you get over it. Pool was good, kids loved it. All inclusive food and buffet helped save a lot of money. Staff was excellent. Good for the price...
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stayed 26/9/16 to 5/10/16,cant understand why people have moaned about food,we found excllent,great choice variety,very clean ,infact to good put on half a stone.the staff are very helpful with a...
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Stayed 1st-12th September. arrived at 10 pm and check in was quick and easy. Easily found our block and room, pleasantly surprised by the size of the room. The food wasn't great, but there was always...
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When I am writing this I am sitting in this hotel on my second week hoilday before I came I was worried about the reviews on here but to be honest I can't see what the problem is the staff are lovely...
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Just to address some points on a few irritating reoccuring lines on here:
- Aircon - why complain about there being no aircon when the hotel doent advertise aircon? You booked a cheep hotel, there...
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Total care, no need to raise a finger. Lovely to just walk in and eat with a superb choice of food. Need to take care not to eat too much though! The pool area is very well used and quite crowded...
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I cannot comment on outside of the hotel as I did not venture out, I needed a break away from everything, to do absolutely nothing which is what I did. Breakfasted at 8am, basked in the sun from 10...
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Food off putting had a very sore belly there, streaky cold bacon full of fat mouldy cocktail tin sausages eggs ok but gets sickening every day for breakfasts, around the pool again off putting...
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i hada weeks all inclusive holiday there on 17/9/2016 to 25/9/2016. &was very disappointed in its 3star rating -no aircon but could rent one for€50 a week !!! no fridge €50 Again -no bottled water...
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This is my second visit for me and my wife this year. Again the two ladies on reception need be nominated for doing a outstanding job I had a issue with my room when I booked on line I asked for a...
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We stayed here for a week and had a lovely time.
The staff here are lovely, always say Hello and wish you a good day, they work so so hard and clearly take pride in what they do.
The hotel and rooms...
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staff are friendly, rooms are nice and clean, food is very nice, cant fault it, however,outside is very below par, only one bar, not enough tables, insufficiently lit, you have to sit on...
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In general hotel pretty nice like for 3 stars rating there is few buts but I can't complain.
We went there in the middle of summer and I couldnt see crowd everwhere but hotel was fullybooked . They...
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Good holiday but got food poisen from pool bar so I couldn't go to the beach on the last 3 days, also every morning we came out the room all beds were taken with towels covering them people reserve...
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We holidayed in the last week of August and first week of September 2016. Upon arrival we we allocated our room which was OK but the put-up bed was far too small for our 14 year old son. The...
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This hotel is bang on for the money, we travelled with 2 kids age 14 and 4 and they both enjoyed it. We travelled the last week in august and have to admit it was a little too warm for us. The food...
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I stayed in this hotel with my partner between 05/09 to 12/09 and the overall experience was pleasing but there is definitely room for improvement.
Check in - 3/5
Check in was a little slow, only...
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After reading some reviews before departing, I was sceptical and slightly worried, however my stay was enjoyable. Stayed here for 10 nights all inclusive during August. The staff were very pleasant...
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Hotel was ok, it was clean, staff were amicable, pool was nice, the animation team did their utmost to entertain you, all inclusive food was good. We did suffer an altercation with the dining room...
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Just got back from a lovely weeks stay at this hotel food was enjoyable and plenty of variety weather amazing rooms very spacious and cleaned everyday staff friendly and tbh can't see why so many ppl...
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Honest review
Don't believe everything people say
I travelled down on the 30th of August with my 3 children age 13...4... And 20 months ...for a week ..what a fantastic holiday from start to finish...
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In this day and age you expect to be comfortable but no air con in rooms. People paying 30 euros per week to RENT a desk fan !! If you go to the shopping centre down the road you can buy one for 10...
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Hotel and rooms kept clean, pool area could do with cleaning and washing down every day as with other hotels but sunbeds are so closely pushed together they cant move them to gain access.which left...
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Just returned from a week at the Dunas Mirador hotel with my 14year old son. First impressions 'steps' everywhere, had to lug my case down the steps and pulled a muscle in my arm, no one said there...
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Me and my partner stayed at this hotel for a week with our two children 5 & 3 arriving on the 26th July. Our flight was delayed and we arrived at the hotel at around 10pm, checking in was fast and...
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Dunas is a friendly , vibrant,lovely 3 star hotel. We were really happy. Food is great, rooms are clean & just enough
Well worth the all inclusive price. We got what we paid for . Cheerful hotel...
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Excellent food with a vast range of choice. Helpful and friendly staff. Very clean rooms. Only gripe is that the floor around the swimming pool and sunbed area could do to be cleaned throughout the...
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Break down of Hotel-food-area
Hotel has four complexs the one we was in had no air con no fan, total unbearable at night but they will give you a fan or air con at a price, 500 sun loungers to 1000...
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Booked this hotel for a family Christmas and New Year after a earlier holiday in the year to the other side of Maspalomas and wasn't disappointed.
The hotel is stunningly presented and looks far...
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We booked this holiday and with mixed reviews decided we would make the best of it regardless.
After arriving at 10pm staff wer friendly and checked in fine. However once getting to our room there...
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Had a wonderful time at this hotel the staff are friendly and the food was great with a lot of options to the salad bar
Central location to the playa de Ingles and other places
Taxi services were...
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It's a nice and good Hotel with a huge swimming pool.Food is nice and fresh and with alot of variety. The room we were given was good but with no fan. We had to pay to rent one from the reception and...
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Stay was enjoyable but this hotel needs air con . Also more staff on duty at pool as it gwts very busy and its very slippy around pool .overall a very enjoyable holiday just a few little...
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Me and my boyfriend went to this hotel for our holiday and we were not let down!! It was close enough to both Maspalomas and Playa Del Ingles but far away enough to not be kept awake with noise.
The...
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No air con: anywhere!
No hot drinks available at lunch time and evening meal (other than at the pool bar opposite side of the hotel)
No entertainment for adults (shows are great for kids, nothing...
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Stayed at this hotel 3 times now, july 2015 may 2016 and july 2016, for value in maspalomas i have found this to be one of the cheapest hotels (using jet2) and one of the better ones. As returning...
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Nice and modern but lack of air con in rooms or restaurant let's it down. Food - good variety but drinks poor unless you pay for them. The brandy cocktails and wine were pretty dire and I'm not that...
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We had a good family holiday here.
The sun bed reservation issue is annoying but the hotel are doing their best to stop this.
There are less food choices than we have been used to at other hotels...
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Great hotel, good facilities, staff friendly and helpful and entertainment team work super hard to keep everyone entertained day and night. Location- not much around in walking distance but bus...
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A lovely wee hotel, some great points but a few things lets it down. Positives: quick check in, great pools, good sun trap, drinks self service, wine, beer, soft drinks, food in main restaurant is...
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When you read some of the reviews you get worried but please don't worry as this hotel is really nice. Staff are friendly and constantly cleaning up around the sun beds and pool area. There is so...
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I have always had a good word to say about every hotel but have a few negatives for this one.. Here's the pros and cons..
Pros: Food is good, different meat cooked freshly in the grill. Rooms are...
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Some rooms have a better location than others. I paid for an upgrade and I then enjoyed myself immensely. The pool is great including a childrens' pool, the food is exceptionally good for an all...
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Good location for holidaybut not for spending whole time in the hotel. We where renting a car for a day and getting a nice trip around the west coast attractions. I truly recommend for a holiday not...
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No air conditioning anywhere in this hotel had to hire a fan for the room Entertainment absolute rubbish Not enough tables and chairs at the main bar many people had to sit on the sun loungers in the...
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Stayed here from the 28th July for a week with my husband and two children aged 5 and 3.
Check in was fast and easy and we were given room f505. Our room was on the top floor with a massive balcony...
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I stayed at this hotel with my partner and our 3 year old daughter for 7 nights from 30th July! we arrived at the hotel very late due to delays at Manchester airport and were so tired! Check in was...
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Food was quite good with loads of choices , caters for many nationality.
Does not work hand in hand with holiday reps . And when there is a problem, they have little or no interest with any of the...
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We had a lovely stay here back in December, the weather was great. It is a little further out than we would have liked, but we made the best of it as taxis were very reasonable. The staff were very...
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When we arrived at the hotel , it looked clean and lovely .
The reception guys were very friendly
As we had a late flight and missed our evening meal . We was told they would be a cold buffet at 11...
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Good if your on a budget.
We arrived late at night but the hotel had bread and salad set aside for us to eat, which was a nice touch
A quick check in and we were pointed on our way to find our room...
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From the moment we arrived @ about 21:00, the staff were brilliant. Letting us eat before checking in which was great since we had a hungry 5 year old. The room was very good, excellent size and...
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We stayed during the summer holidays and although the hotel was busy you didn't feel it was overcrowded. The rooms and hotel are fairly basic but well presented and clean and the cleaning staff work...
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This is a good, high end of basic resort. A few gripes... The staff, especially on reception, often seemed like they didn't want to help, at all. They were very good at fobbing you off onto...
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Before arriving at the hotel I was concerned and wondered what I had let myself in for due to the negative reviews on here. Little to say I was extremely shocked to see how amazing the hotel really...
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After spending a lovely week here with my family - children's ages ranging from 17-5, I wanted to give my honest opinion on the hotel.
Check-in was easy, our room wasn't ready but we were allowed...
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Food was good, some staff better than others in restaurant, some could do with going on a customer service course in politeness !!! Paid €30 for two wk internet but only in certain places round hotel...
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Me and my boyfriend stayed here from 6th of July to the 13th nice hotel really helpful staff especially on reception room reasonable size even tho no air con wasn't a problem we jst slept with door...
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In our party was a 2yo, 6yo and two adults. We booked through Jet2 Holidays and flew from Manchester to get a great deal for 10 days all inclusive at this resort.
Our coach transfer didn't arrive...
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My boyfriend and I arrived at Dunas Mirador Maspalomas on the 10th of July in the early hours of the morning for a 7 night stay.
The reception staff were rude straight away when we were trying to...
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we booked our holiday through low cost in march the holiday was booked for 4th august. As the company went bust we were in a panick. After phoning the hotel we were told that the manager would not be...
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Very nice hotel with very friendly staff - all inclusive nature made eating opportunities all the easier for the children. Good choice of food and bar service. Room kept clean each day and towels...
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Mine and my boyfriends first holiday together couldn't have been better. Lovely staff, food and very clean. Only bad point is could've done with air con in the bedroom. Great bars about, although you...
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We visited beg of July 2016. As a family of 5 - we booked 2 rooms - I sent request asking for both rooms to be next to each other and we were given 2 rooms in block E - we were over reception and...
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Just spent a week at this hotel.. I didn't know what to expect after reading comments on here.. But I wasn't disappointed!
Firstly.. We read on here about the the heat of the rooms at night (no...
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Was very clean and big..... Animation team where brilliant something was always on.. Food was lovely too, only down fall was no air conditioning in the room. Hotel staff was really nice. The rooms...
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Food was great all day round.
Hotel was huge and very clean
Pools were great
Pool bar was Ex er lent
Animation team were lovely
Entertainment was pefect
Perfect for family's
Only down side was...
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Hotel was very clean and staff friendly.
Room was lovely and clean but no air conditioning so was horrific at night time.
We had no real issue with the hotel other than the food wasn't great.
In my...
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Clean, welcoming hotel. Steep stairs to access the lift, charges for pool towels, wifi & safe too steep. Pool area very nice,sun beds were too close together, good basic food. Bar staff were brilliant
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everything was very good !! very good food , nice rooms (rooms was cleaning everyday ) , big pool with clean and warm water , nice staff in reception ,
animation team briliant group !!!!!!!!! we...
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Stayed in June/July 2016. Stayed in Block D fab with pool view. Good size room and very clean. Good selection of food mostly all day and always something to eat. Drinks gd selection and gd quality...
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Jeremy on reception was very good the rest of the team would make you wait while they were talking to friends or would ignore you, bar staff were excellent and very efficient always new what you had...
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The hotel, Hotel Dunas Mirador, was really welcoming on arrival. With a big, open, clean and airy reception and smiling staff I immediately felt at home. After the compulsory checking passports etc...
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Just returned from staying at this hotel for 7 nights. Arrived after 10pm and offered food that wasn't appealing at all, recommend you eat before if you're travelling late.
There is a notice to say...
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arrived and we were checked in quickly, hotel is up a very steep hill so would not recommend if mobility is a problem, taxis are around 4-5 euros though, Rooms were basic and spacious, no fridges or...
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I have just arrived back from the Mirador after a 1 week holiday and had a lovely time. The hotel is clean (always see cleaning etc going on) The choice of food was great, I don't see how anyone...
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Went for a week . Weather was red hot could not fault it 5 star for a 3 star price . Rooms are very clean staff r really helpful . Great entertainment . Food was lovely . Not a great variety but u...
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We had a fantastic time at this hotel it was completely spotless there was always someone cleaning somewhere. The food was decent the pool was great and the staff friendly. This is a 3 star hotel...
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O n arrival it looks strange down a slope to reception,but do not be fooled by this the staff are very helpful,and check in very quick,the hotel is in letter blocks and quiet easy to find room.The...
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We had a great week in the resort
Food was great, accomodation was amazing the staff was helpful and friendly
the animation was fun and the animator team was great.
I do recommend it 100%
nothing else
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Doesn't cater for the British ,,food terrible ,,wouldn't stay here again not even for free,,this is a hotel for the non British and you are made to feel inferior ,hotel in middle of nowhere ,taxis...
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Just back from Spain 4 star hotel and I can honestly say that Dunas hotel was by far one if the best hotels I have stayed in. I'm writing this review even though at Christmas, I never got a chance to...
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Just came back from easily the best holiday in years. Food was lovely always plenty of choice and something to please everyone and as a family of 6 that's not easy 😊. Pool was clean, never found...
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I NEVER normally write reviews but after returning home on Monday 6th June following an amazing 2 weeks I feel it was only right to put my feelings down in a genuine review for fellow travellers. We...
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Visited here due to changing location from Tunisia.
Unfortunately we had been spoilt the year before in Tunisia and this hotel certainly didn't match up.
Was up at 7am everyday to make a mad dash...
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This hotel was not the best at all there were flys going about all day crawling all over you you couldn't sunbathe for them let alone eat or drink the place appeared clean so don't understand it the...
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We stayed at the hotel just over a year ago and loved it, we got a very good deal with Jet2. We emailed the hotel before our stay to book a room near all the facilities as my husband hadn't long had...
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Hotel is perfect apart from stairs saw many oaps and people with pushchairs struggling everything great food staff entertainment staff pool ample sunbeds accommodation don't agree with prices for...
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The Dunas Mirador is a lovely hotel set around a large swimming pool with plenty sun beds. The rooms are spacious and clean but there are a fair amount of stairs to climb to the level where the lifts...
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Rooms very clean, staff friendly and professional. Location no problem, because only few euros to Faro and center of Maspalomas. Also a free bus which we did not use. Al inclusive very good for this...
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This was our second time at the Dunas Mirador and in my first review the title was "You will want to return" - we did!. It is still the same great value hotel of our first visit. If you are...
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Stayed 5th to 19th May.Really enjoyed my stay at this hotel the place is spotless,all the staff were a credit to the hotel always had a smile and a hola.met some great people round the pool and...
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We had our honeymoon in this hotel.
The hotel was clean, spacy, with a nice pool. We loved the food, it was delicious. The room could be bigger..
Nice staff working in a restaurant :) Smiling ladies...
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Family of 7, 10 day break.
we went all inclusive,
Lots of choices for the food it was always hot and fresh, lots of variety.
Breakfast was lovely everyday
You could either go to the pool bar and...
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All inclusive great but if your into moving about shopping beaches etc it's on top of a hill!
They do provide a shuttle bus but No Guarantee you'll get on it......you could be left getting a taxi...
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Place is amazing went all inclusive, for a stag do,food was top notch so many dinners u don't know what to pick. Only minor things need MORE ENGLISH CHANNELS. Friendly workers also if u get hungry...
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2nd visit to the Dunas Mirador stayed there 4years ago and must say just as good the 2nd time. Every area kept very clean and food very varied for all cultures. Keep up the excellent service. Would...
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We stayed at the Dunas Mirador Maspalomas in March 2016 for 10 nights on an all inclusive package.
The hotel itself is spacious and clean and the hotel staff throughout were welcoming. They work...
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Travelled here in March with my wife and 2 children.
This hotel was actually better than I had assumed. Clean and spacious rooms and the tv's had some British channels (which was good during the...
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We recently spent 10 days at the Dunas, we have been half a dozen times so we know exactly what to expect. Before leaving I sent the hotel an e.mail requesting to have a specific room, we gave...
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There is not to much to complain about this hotel. If you're looking for a standard All Inclusive stay while resting all day long the pool, Dunas Mirador is a good choice. Price/quality is good...
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We have just returned after two weeks at this hotel and had a fantastic holiday. The hotel is located on a hill but there is a free shuttle bus to Maspalomas and taxis readily available which are...
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Just returned from a wonderfum holiday at Dunas Mirador. Hotel is spotless! Beds very comfy. There are quite a few steps but lots of ramps except to block F. No problem getting sunbeds. Food was...
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So dissapointed in our 10 day stay. I contacted the hotel prior to our stay regarding dress code for the evening meal, and we were advised that it was long trousers for the gents..my husband went...
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Met up with family here over Easter, had a lovely time! Hotel clean as were the rooms and the pool. One heated pool, one for the brave! We had a pool view room which was very, plenty of extra...
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Went during Easter for a week with our 6 and 1 year old. Was really impressed by the cleanliness of the hotel and the pool area. The largest pool was pretty cold, but the other ones were heated and...
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Just returned from another very pleasant stay at the Dunas Mirador, I have to say that all of the staff are really friendly and helpful, although it wasn't possible to get the room I had originally...
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I booked this holiday as a last minute getaway on my own. I booked it blind I didn't check the review. I was amazed with the hotel it was stunning I was given the best room I could of asked for top...
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Went with the family in March for a week, only got a sunbed one day out of seven. Went to the beach and had to pay, didn't mind paying cause it was lovely.There was towels on every sunbed from 8...
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Stayed here from the 4 to 11 April found the hotel fine overall only thing if you to good on you feet there are a lot of stairs there a ramp to get to some of the rooms.the hotel is on a hill and...
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Super friendly and helpful receptionstaff . We were a group of 16 cyclists . The all inclusive formule was top and the food is excellent . Clean rooms with a terrace and a good location to start if...
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A nice Hotel a bit out of the way you need to get a taxi most places. The lifts in block c the first one the doors almost trapped my wife and it takes you to the service area -1 for some reason. One...
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We was here for 2 weeks and what a great holiday. The room was cleaned daily and beds changed once a week and when we put our towels on the bathroom floor we always got fresh ones. The food is good...
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We have just returned from the Dunas Mirador, this was our forth visit and we introduced some of our friends to this excellent 3 star hotel.
We think this hotel is the best value for money we have...
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My wife and I stayed at this hotel over Christmas and New Year. We have stayed here once before and knew we would have a great holiday.The all inclusive food and drinks are varied and of good...
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Fantastic week holiday :) rooms big, nice and clean, fantastic buffet with a lot of choice, fresh and very tasty food. Friendly and helping staff with smile :) lovely animation team :))) but everyday...
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This was our third visit to the hotel, and not our favourite one to be honest! Customer service didnt seem to be a high priority on this visit. Our room on the third floor block D was clean and you...
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We went in this place first time and really enjoyed it. Nice looking hotel with gorgeous staff. All staff was working hard to make all guest happy. Really nice and testy food. Even next to pool bar...
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Once again a great holiday.
Negatives.
Plates & cups,saucers leaving the pool bar area not a good idea when the floor is wet with children running around and the rush for a sunbed.
Think that's the...
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Just returned from a weeks stay and I have to say this is by far the best 3 star hotel I have stayed in! The rooms and hotel itself were brilliant. Very clean and always concentrated on presentation...
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I was here for a week all inclusive in June 2015 with my 11 year old. We loved this place!! Rooms were spotless and plenty space. The only things I would say is there is no air, only a fan on the...
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The rooms very clean and tidy, staff very happy, to get a sun bed bit of a task you are not allowed to put towels down to eight o'clock which is fair but then people que from 7 o'clock craziness...
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Just returned from a week stay here..came on my own i stayed in room 305d over looking pool.
Hotel is very very clean food and drink very good and staff were very friendly to me :)
animation team...
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I recently returned from a weeks break with a friend. We put together the following pros and cons from our stay:
Cons
No free wifi even in communal areas
No free beach/pool towels
Reception staff for...
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Returned from this holiday yesterday, variety of food available, easy to access beach using shuttle bus, clean and tidy rooms, my son enjoyed evening entertainment. Overall excellent value for money...
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We have just returned from a week at the Dunas Mirador in Maspalomas. First impression was of a very modern well maintained and attractive hotel. Reception was large and airy and we found the staff...
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Although we generally stay All Inclusive we are not one's for staying on complex, we like to see a bit of what is going on, unfortunately there is nothing going on in the vicinity of this Hotel and...
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Hi
Just returned on 17th march from a weeks stay here. Booked it very early with a group of friends and was worried by the reviews, however on arrival we were greeted by the lovely staff at...
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Just returned from a weeks stay. Hotel was large and busy. First room allocated overlooked bins and laundry access point, with large cat sleeping on balcony. Reception staff not happy but swap was...
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We stayed as a couple in February 2016. The most positive report regarding the hotel is that the food was excellent, we went to a restaurant one evening and paid about €80 for a meal that wasn't a...
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I went here for a week from the 7th to 14th March hotel was clean and the weather was brilliant you wouldn't starve here I did go all inclusive and I must admit I don't think I would go myself but...
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After reading reviews didn't know what to expect . The Hotel is very clean comfortable and has everything you could need. Staff very friendly and helpful , food excellent and cater for everyone...
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Me, wife and our 22 month old stayed here 06/03/16 for 7 nights.
What a fantastic hotel with brilliant staff. We had a ground floor room in the C block, handy for getting the buggy in and out. The...
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Me, my partner and our 8 yr daughter went to mirador for two weeks over Christmas and new year staring on the 19th of December.
Reception; Staff on reception were friendly and helpful .Check- in...
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The only reason this hotel didn't get the extra star was its location. It does everything else OK But after 5.00pm there is nowhere else to go locally Taxi is required.
The room was what I had...
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Travelled to Maspalomas in February 2016 in a party of ten friends.
Hotel very good all inclusive package, very good value. Rooms clean, large and comfortable, very good nights sleep.
Food...
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I have stayed at this hotel 4 times now and still love.This time when we arrived we were given a room in f block which has lots of stairs to get to the room my wife suffers with heart failure so the...
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I stayed for the first time in this hotel - it was my 3rd choice as 2 other hotels I looked at were fully booked . As the Dunas Mirador was more expensive I was looking forward to a superior...
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I have just returned from a week at this all inclusive hotel
Negative stuff first
They charge extra for WIFI, a kettle, a safe and unbelievably a fridge.
The sunbeds are crammed in. They actually...
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Myself and my friend travelled to this hotel on the 27th February for a weeks stay.
Plus points:
Rooms were clean, large and airy and ours was South facing in block B overlooking the pool.
Pool...
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We have a holiday in Gran Canaria every winter and this was our second stay at this hotel having stayed here 8 years ago.
The hotel is excellent value for money on the all inclusive option. Food was...
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We have now stayed 3 times here. We loved the complex and food. We found
the staff really friendly and helpful particularly Judith and we are looking forward
to seeing them soon.The rooms were clean...
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My friend and I wanted a cheap few days of winter sun, all inclusive so no hidden expenses!! Having stayed in half a dozen all
Inclusives in the canaries before I would rate this 4 out of 5! Staff...
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We decided to grab a bargain through On the Beach and could not have asked for anymore.
As with anything on a budget, we were not expecting 5 Star luxury however Dunas Mirador was sufficiently...
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This was our first family holiday abroad, and after reading many negative reviews i was nervous about coming .. however, it's a fabulous hotel with wonderful, helpful staff, brilliant food most days...
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Arrived home yesterday from a weeks holiday at Dunas Mirador. Can't think of anything bad to say about the hotel. Food was fresh and varied, ate something different every day. 2 adults and 2 children...
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Very impressed with this hotel - the staff were all very friendly and helpful. Excellent quality of food in the restaurant, which was always well presented. Stayed for two weeks and didn't get bored...
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I am a bit late in writing this but was reading some reviews so will give you my opinion on this hotel .first this is our 5th time at this hotel we went here last year for to bring in the new year it...
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Good clean room with, good beds. Staff very pleasant, friendly & hard working. Good choice of food on all sittings, some could do with being hotter. Pool area large and clean good size pools, plenty...
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Did read up on this place good and bad!! But trust me all good!!! Food fab!! Staff great!! Entertainment team entertaining lol!! 1 thing to bear in mind lots of steps and out of the way but would...
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My 11 yr old daughter and I stayed in the dunes mirador in Feb 2016. As it was our first holiday without the rest of the family I felt apprehensive and was hoping we would have no problems. I must...
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It is difficult to review this hotel, in the past I have either loved the hotel I chose or hated it, but on this time neither is true, overall I thought the good points did outway the bad.
I will...
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this hotel should be called the steps mirador because there are so many the first week there were three people on crutches two ladies with there legs in bandages and a couple of people wearing slings...
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I have stayed at 4 star hotels that are on par with this 3 star hotel. It is a bit tired, some tiles missing in the kiddies pool, room needed some attention- door frame rotted out at base into the en...
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Just back from a 7 night stay at Dunas.
Due to a 2 hour delay at Gatwick we didn't arrive till nearly 2200, reception check in was easy and quick, not sure whether this was due to only 2 parties of...
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We stayed there a week in december 2015.
(A last minute booking at a very good price, all inclusive).
Our room was close to the bar, so we had a bit of noise, but is was OK.
Large restaurant, very...
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Just got back from 5 nights here and loved it! The hotel has a few faults but on the whole really good value for money!
Plus points
Big hotel nice and clean friendly staff
lots to do for kids (kids...
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Adventages:
+ animators team which are hardworking and organizing many activities (for example waterpolo, ping-pong, archery, bingo, make drinks with guests, activities for children) and show in...
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Maspalomas has a beautiful beach but also a nice nature, so it can satisfy anyone. I think it's great for calm and relaxing vacation with your family, friends and couples.
Also has a great bars and...
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Was very worried at first about going here after seeing all the reviews people had put up with regards to this place. well now its my turn, shut up brits. THIS PLACE IS A GEM PUT IT BACK ON THE...
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This was my first time in Gran Canaria so didn't know what to expect. Weather was perfect in January 24-26 C but rooms got very hot in evening and with no A/C had to keep windows open at night...
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Well this was me and my partner's 3rd time here this year and we love this place !
We are even considering coming back in January 2017 ! We cannot get enough of this island and the hotel .
We...
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We received a email a few days before we arrived saying the hotel was over booked and we would have stop in a sister a hotel for one night which was annoying the same thing happened to one of our...
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This hotel is no good for anyone who has difficulty in using stairs; there are too many to access the accommodation blocks and guests have to carry luggage up and down without any offer of assistance...
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My husband and I stayed here for a week of winter sun. In all honesty we couldn't fault it, the rooms were clean as were the communal areas. We managed to get a sunbed every day. The staff all worked...
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Hotel in General
The hotel is clean and well managed with an excellent team of staff that ensure the hotel runs well. There are constant repairs and maintenance being carried out, but this is done to...
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Loved my holiday to Gran can and will be returning. Lovely hotel staff polite and helpful. Rooms are very basic but suitable as u don't spend much time in them anyway. Had a room with a balcony which...
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We liked this hotel a lot. Compared with most other All Inclusive hotels we've visited, the food and drinks were good, as they focus on quality instead of quantity. The animation team was very good...
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Yesterday we returned back from a week at Dunas Mirador Gran Canaria. Firstly must praise the handyman who turned up just 10 minutes after we complained at the patio door. On arrival we were dealt...
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Beutiful garden with a huge swimmingpool. A bit tight spaced between the sun loungers, and you need to be up early to get one. It's stated in numerous places in the garden that you are NOT allowed to...
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We booked this hotel at a few days notice when our holiday to Sharm el Sheikh was cancelled. In many ways it was a good choice although it had a lot to live up to against the glamour and the value...
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Were at Dunas for New year and it was fantastic we asked for the room we stayed in last year this was occupied but they gave us next door block D room 414 which was fantastic. The staff in the hotel...
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We made a second visit to Dunas Mirador , first stayed here in May 2014 and decided to stay here for Christmas /New Year .Arrived Christmas Eve and left on January 7th. We found all Staff lovely...
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It was our first visit to the Canary Islands and what a let down the hotel was!
If you thinking of getting to sleep before midnight don't bother, kids running around screaming at the crack of dawn...
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Very nice hotel staff very helpful but on the third day there my partner became ill with food poisoning which ment we had a bad three days not very nice did not even leave our room due to being not...
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First of all what a load of crap some of these reviews are 😠
We stayed here for 10 nights arriving on 12th December 2015.
Check in was quick and easy our room was nice and clean and was cleaned well...
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Hotel and staff provided good entertainment for Xmas Ev and Xmas day for children.good champagne reception for Christmas evening meal.bit busy at food stations,staff work hard in all the...
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My friend and I stayed here over Xmas and new year, we had a great time, block D was a beautiful room,very spacious but no sun on the balcony whatsoever.We asked to change rooms and this was done...
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We've been spending our Christmas holidays in the Canary Islands for quite a few years now. We usually visit a different island every year and Gran Canarias was our choice for this one. Overall...
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My wife and I stayed here for the first time in November 2015 and we had a great holiday. The animation team were the hardest workers of anywhere we have stayed.
I especially enjoyed the heated pool...
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First time here, a little worried after reading some of the reviews but we have had no problems with the hotel. Plenty of food choice nice clean rooms. Most of the staff are friendly. New year...
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We spent a week here over Christmas and thought it was lovely ,
Very clean , most of the staff were friendly and helpful
Wifi was not accessible all over the hotel but good reception around the...
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Gala/buffet style restaurant is very good, covers all tastes - yes 'sprouts for breakfast' if you like sprouts with your scrambled eggs! Good selection of salads, and international dishes, and...
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Cant believe this place ruined my Xmas what with people dying leaving outside for 4hr about her husband no thoughts for him to top it of peodifile heaven my daughter who's 14 got groomed all holiday...
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Very simply, this is a great hotel for the price,very clean, staff very accommodating,nice clean pool area and nice and relaxed feel to the hotel.
In the summer i would expect it to be really busy...
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19th-29th Dec , just got back from here and I'm dumbstruck by just how much goes wrong here! Day 1 guest dies in pool, lays on floor covered in a table cloth for 4 hrs while music and kids play, no...
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We have just spent our 2nd Xmas at the dunas mirador...21st Dec to the 28th. Once again we cannot fault it. I messaged the hotel before we came and asked for the same room as last year, A -318. Our...
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My first vacation with family for 8 years, and what a disappointment!
What should have been 14 days of sun, relaxation and good food turned out to be a nightmare.
I have never ever tasted worth food...
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I Just got back form here, and having read the previous reviews expected the worst, to be fair the hotel isnt that bad, its a 3 star not a five star, the food grates on you after the first two days...
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Actually here at the moment and have been since Christmas Eve. What a let down. Don't let all inclusive fool you. 20 euros to use an intermittent wifi (first hotel where I've been charged) and it...
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Been here since 13th December and returning home after the new year,
it's the third time for us at this hotel and it's great value for money, we have already booked to return again at Easter...
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We here now for Xmas, we researched this hotel , so disappointed , no facilities for teens, only 1 pool table, no table tennis, air hockey arcades, or park, food is worst I've ever had in a hotel...
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Just got back from a week all inclusive , the found the hotel to be very clean and tidy, we were on the third floor which was served by a lift (which stopped after day 3) but not a real problem, the...
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Weather fantastic - Rooms were clean and spacious - hotel was in a good location. The staff faultless and hardworking.
The food can only be described as poor - also lots of flies - this has been...
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Traveled between the 16th November and 23rd November. Prior to us going we had read some previous reviews and had our reservations. I have to say now we had a fantastic week, staff were brilliant...
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I had the pleasure of staying here for four nights (dec 11th - 15th)
As stated in previous reviews the hotel is situated at the top of a very long and steep hill. Its approximately 30 minute walk...
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The hotel is situated in a fairly busy, hilly area on the north-west edge of Maspalomas. I arrived around 4.30pm 7th Dec. Check-in was efficient and reception staff were polite. Had a problem...
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Stay in Dunas mirador for a week with my family and couldn't fault it.
The p,ace was spotless everywhere, swimming pool was heated wich was a big bonus when you are with kids, activities to keep you...
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Booked a two week summer holiday in August with my son (12)
On arrival the hotel was organised and booking in took only minutes I found all the staff to be helpful and polite the rooms are clean and...
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We have had a 2 week holiday at this hotel and a lot of upgrading needs doing.
The lift was not working the first week so we used the cleaners lift. Things improved the second week and it was...
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You can't help getting flies I understand that but if all the places I've been to this is the worst for it! So many it's disgusting! You can't have you door open without your room getting full of...
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Were at Dunas last October with friends had a fabulous time food was great and staff were lovely the room was spacious and spotlessly clean.night time shows were great , liked it so much will be...
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We stayed at Dunas Mirador for 8 nights at the end of September. Having read some of the reviews we were quite apprehensive about our stay and starting to wish we booked somewhere else so I wanted to...
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If you after a relaxing holiday no night life then this is the place for you. Great surroundings beautiful weather very calm & peaceful just right for a relaxing recharging holiday. Excellent service...
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My first visit to this hotel just confirmed it was perfect for both friends and family holidays.. My first holiday was a family one around two years ago; we were all inclusive and we bloody loved it...
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It was an excellent holiday with nothing to fault. The hotel was great, very clean,we'll run and the services were spot on. Much more than expected from a three star plus establishment. All the staff...
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The room we stayed in had no air con (only had fans you could rent from reception but we didn't know till the last few days) It was so hot, so should have made water fountains more available, yet...
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first couples holiday and was perfect - enjoyed every second. lovely atmosphere and great food. would definitely recommend this hotel and I would love to go back to this hotel next year. staff are...
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fantastic holiday.. plenty of food buffet style...always kept topped up.the staff are really friendly and well dressed.
the whole hotel was kept really clean.the rooms have plenty of room.sunbed rush...
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Me and a friend just wanted a chilled out holiday, and that is what we got. The reps at the hotel was really nice, & got us involved in loads of activities. They provided us we good night...
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We returned from a family holiday at Dunas Mirador this morning, food was fantastic - great choice, staff and Animation Team were brilliant - I would recommend this hotel and will definitely visit...
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Just returned home from dunis mirador, spotlessly clean, food ok but would have been nice for jacket potatoes as a choice instead of chips , pool area lovely, so funny having to run each morning for...
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Best holiday in a long time, tini, angel, mario, christian and adriana fantastic, they entertain the guests from morning, noon, and night. The food was great, the staff were happy to help. The rooms...
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
4
Hotel bom e com staff de exelencia, bem localizado, piscina exelente e tudo muito limpo. Gostei muito.
These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 2:02:53 AM
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