Certificate of Excellence 2017
At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com
Cleanliness Location Rooms Service Sleep Quality Value
Me and my partner really enjoyed our holiday here, we did feel very safe throughout the stay, there was hand sanitiser everywhere and everyone wore masks around the buffet, when walking around, etc...
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We went with mixed expectations based on reading a lot of the reviews on this site.
The upsides:
- from the off the staff are excellent, couldn't be more helpful, genuinely friendly, pleasant and...
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If you are looking for a desent Resort Hotel - the H10 Costa Adeje Palace should be your choice! Good price, well equipped - and perfect location: at the end of the promenade of 80s-to-90s and 00s...
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We stayed for a week, July 26 through August 2nd, and had a very pleasant vacation.
From the moment we walked in, we noticed everyone was doing their best to make us feel welcome. At the check in...
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Hotel is a little tired looking, could do with a little TLC. E.g Broken tiles around the pool area but hotel is very clean with very good infection control measures in place
Rooms are very clean and...
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Well, were do I start....
Booked this as a package Holiday with Jet2 Holidays, From their website the hotel looks beautiful, it looks 4 Star and the rooms look lovely and clean so decided to book 10...
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I live in Tenerife and I have stayed in a lot of H10 hotels on the island, including Costa Adeje and their quality has always been very high.
We went for a week in July 2020 and we were VERY...
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This hotel could be a good five star, just keep away from reception, so unhelpful and so obvious that British are not welcome where the staff are concerned which may be fair enough but it should be...
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The staff at the hotel did not want to help in any way. The gym could not be booked in all the time we stayed.
The buffet breakfast was poor quality and the majority tasted awful and the dinner...
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Nice pool area, although no social distancing or cleaning measures are in place at all, despite what it says on their website. The food is absolutely awful, and is completely tasteless. We had Bed...
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SUMMARY: Overall would not stay again, wouldn’t be surprised if I left the complex with Coronavirus and looking forward to writing a complaint about the rudeness and attitude of staff during my...
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First of all, let me wish you health and lot of strength in this weird episode of human society. Especially to your cleaning ladies, who are at the highest risk. They definitelly deserve more than...
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Considering the hotel became well known back in March for the coronavirus outbreak you'd of thougt on re opening they would be more prepared. The hotel is filthy and staff are in desperate need of...
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We were due to stay at the hotel in July 2020 however with COVID -19 we were unable to do so. The hotel were fantastic, communicated clearly and quickly and really did make the best of a bad...
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My husband I stayed for a week in December 2019. Our room was adequate for our needs. We were greeted with a little box of complimentary chocolates and a bottle of water. The fridge was free and had...
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I hope this hotel recovers from the 2020 C19 issue. It was a wonderful hotel and fantastic experience. The rips were fanatic and it was child friendly. I will come back... Good luck... From San...
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We arrived after the first lockdown, so there weren't many guests, but then, on our third night, everything was locked down...again. The staff were just fantastic, professional and cheerful, bearing...
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Last summer I had an unforgettable time at hotel Costa Adeje Palace in Tenerife. in this review I'm going to show you that this beautiful hotel is the place to be…
Before we arrived, I was already...
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We had a good time in this hotel. Their all inclusive buffet has variations, and who can resist paella everyday? Amenities are good and hotel is clean. The staff is very accommodating and friendly...
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This was the first time we've stayed at this H10 as Privilege guests, although we have been here on three previous occasions. We like the location of the hotel at the quiet end of Costa Adeje. It's...
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We visited before the virus affected the hotel and I felt I needed to write a review commending the hard working friendly staff we met and just hoping they’re all healthy and safe since the recent...
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We stayed here before corona virus and I wanted to commend the hotel
The service was truly amazing. We had a privilege room and within minutes of raising a minor issue about the TV it was off the...
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We really like La Caleta and so wanted a hotel in that area. We searched around and saw the reviews of this hotel and settled on it. We arrived to a clean modern room with extensive toiletries...
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Very fast and good attending service. Good buffet with a big choice of tasty food with fresh salads , various meat dishes, even grilled on demand. Huge variety of desert and fruit. Although being...
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Wonderful location on the beach.
Breakfasts excellent. Lots of choice, hot and cold.
Waiting staff fantastic.
Evening meals ok. Again lots of choice. Prefer breakfasts.
Bar, restaurant...
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I was really dubious of going on an all inclusive holiday. Thought it would be all cheap food and drinks, watered down beer etc. How wrong could I be? All branded drinks, food made to order such as...
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This was a great week, not too busy and very relaxing. we stayed half board, choosing to snack at lunchtime, either from teh pool bar or from the many restaurants across the road
Everyone was...
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Just had a fab week at this lovely hotel. I had a sea/pool view room for which I paid extra for but was well worth the extra expense. The room was large and the bathroom had a fab walk-in shower. The...
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This is a great hotel on the edge of Adeje sea front. Food is amazing as was the entertainment. We would have no hesitation in recommending this hotel to anyone. If you like walking then you can go...
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This hotel is near Costa Adeje.
It has got a beautiful garden,good pools.But the beach is not so good,but if you would like to go to the ocean,you can do it:)
The simple rooms are good for parents...
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Just come back from 2 weeks at this lovely hotel .This was our second visit and we will be back next year !
We think that this hotel is in a great position.Right at the end of Costa Adeja and a...
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Stayed in Privilege Room on 6th floor, room is pretty spacious, a big balcony, though the sun could not get in.
As privilege customers, the pros are :
- a smooth check in a the privilege desk...
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Arrived at hotel 28th January and stayed until 2nd February.
We have visited the hotel on numerous occasions and were welcomed like old friends by all the staff who are so friendly.
The girls on...
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My wife and I had a wonderful time at this hotel with Jet2 holidays flying from Edinburgh, as our bathroom and kitchen were being renovated in our absence did a late booking for 10days and it was a...
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On our return to H10 Costa Adeje Palace (Jan 20) we stayed in Room 314. This room/balcony is outer north facing with little sun, a view of a car park and above the delivery/staff entrance of the...
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For the record I have 6 hours before I leave the hotel but I felt it was only right to write my review now.
The staff from reception, restaurant and bar could not have been nicer and helpful...
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We love the region and have stayed in the Sheraton, which is right next to the H10. The H10 looks great from the outside and we booked a Sea View room for a full week. Entering our room, the only...
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We had 10 Days all inclusive earlier this month. The hotel is very well located, allowing good walking access to the promenade all along this stretch of coast. Almost all facilities at the hotel...
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Excellent staff and food if you like buffet. Huge disappointment in room, staff entrance and deliveries 24 hours which made for a noisy stay often women up by lorries engine running, staff chatting...
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We spent alot of money booking a 4star hotel we went half board as we like to try other things gs on holiday. First problem was the room it was dirty with cracked tiles and mould in the bathroom...
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This was our second visit to this hotel, this time with Jet2. Food is invariably very good, some evenings excellent, which is why we returned and sitting outside, even in the evening, was very...
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I stayed here last April with my boyfriend for 7 nights. We booked with Jet2 Holidays and opted for All-Inclusive. We travelled to the hotel via coach and it took approximately 30 mins from the...
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My stay at this hotel was very relaxing and laid back. The staff where very friendly and the service was both attentive and efficient. The hotel was clean although some areas need up dating. Overall...
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The hotel is situated in La Caletta a quiet area of Tenerife. Rooms are very spacious, clean towels every day and bed linen changed regularly. The buffet restaurant has a very wide choice of food...
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My wife and I arrived at the H10 Costa Adeje Palace on 28th Dec ready to see the new year in, in style and the hotel did not let us down. It is very easy to write a long monologue about how the room...
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Friendly service, excellent housekeeping, good restaurants and choice of food. Facilities all to be recommended. We did feel that the japanese restaurant was not quite up to its previous standard...
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We just got back from a week in the H10 Costa Adeje Palace. We had a great time and would definitely recommend. We had a room change after 2 nights which the hotel organised for us - not the fault of...
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On arrival we checked in to the hotel in what must be the most cavernous reception we have ever been. The ceiling was so high it must have its own microclimate. We paid extra for the Privilege club...
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Location:The hotel is located at the end of the hotel area about two kilometers from the Center.From the Tenerife South Airport you can reach the hotel easily by taxi, bus or car. There are a lot of...
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A lovely place to chill and relax in the beautifully kept gardens the views from the infinity pool are amazing and the walks along the coastline are fab it's also not far from a golf course (short...
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Stayed 2 weeks Nov/Dec 2019 weather lovely around 24'-26' most days few clouds.
Location of Hotel is Fantastic, good transfer from airport approx 40 mins, guess it depends on amount of other hotel...
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We have just returned from two weeks at the Costa Adeje Palace over the christmas and New year period and had a fantastic time.
The hotel is around a 10 minute walk to Duque and La Caleta and 20...
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I published this opinion under another profile (I never got them unified).
After a booking through TripAdvisor, the age of the kids was missed. The hotel assumed 0 and pretended to take 600 euros...
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Really disappointing this hotel looks lovely the pool areas and surroundings but the pools were not heated so freezing cold hardly anybody used them which is such a shame most of the staff were...
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- Comfortable rooms
- Excellent range of high quality amenities, services and leisure
- Wide range of food at the buffet although of average quality
- Nice environment
- Easy check in
- Easy access...
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H10 Costa Adeje Palace
Playa La Enramada La Calleta Adeje, Tenerife
38 679 Costa Adeje S.L.
Tel: +34922714171
This Hotel is described as H10 and is part of a number of H10 Hotels, all to a...
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this hotel is lovely ..the staff are excellent ! nothing is to much trouble for them .. the rooms & food are great .. we have just spent xmas there & it was really nice .. i recommend this hotel for...
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Arrived to find the room was level and looking at a side street , balcony in the shade not a great start. Went straight back to reception where the women who had just checked us both in passed us...
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The hotel was a little tired , but very clean , towels changed every day , bedding once in the week , cleaned every day .
Staff were friendly, pool area great , clean , plenty of sun beds .
If you...
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I booked this hotel for a family holiday celebrating my mothers 80th birthday. Hotel, excellent. Food, excellent. Staff amazing and accommodating. Facilities all good.
One exception to the rule was...
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I stayed at this hotel prior to a Ramblers Holiday that was going to la Gomera - I booked to stay an extra night before the party came out -
I was booked full board which was fine and all meals are...
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We have had a lovely winter break in Tenerife, even though the weather towards the end became a little chilly! (18 degrees feels cold after arriving in 29 degrees!).
Upon arrival we were greeted by...
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We have been to Tenerife many times so we knew we were staying away from the tourist nightlife. We are youngish and our 3 night stay was perfect for our needs. The value was phenomenal. It is...
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Stayed here in November 2017, good review that time. Same again this time. Had requested a room away from staff entrance, do not think I could have been given one further away. Even got 2 balconies...
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Stayed for a week in October when we first arrived we thought the hotel looked a bit tired and in need of updating but really it is very traditional in decor with some very interesting pictures as...
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Arrived Friday evening just in time to be sent for dinner, then returned to Reception for our room keys. Very disappointed that we weren’t given adjacent rooms as booked 10 months previously with...
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Just returned from another great stay here. It’s the staff that make this the hotel that it is. From reception to waiters, to cleaners to maintenance men, they are are all friendly and genuinely...
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If you like food fabrics, mass restaurant and all you can eat stuff. Its ok.
I'd rather go anywhere else.
Good breakfast,location,junior suites, dinner and staff though.
You can get a privilege...
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Our second visit to this hotel and we weren’t disappointed.
Booked through TUI, good flight and first drop off. Fast and efficient check in and as return H10 guests we were given a room in...
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Sara Villar on reception is amazing. Not only excellent customer service with an amazing personality and only too happy to help you.
The hotel was fabulous we enjoyed every bit of the break away...
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This 4 star hotel is in need of some updating and freshness. The reception is nice and traditional, some of the sofas are in need of repair. Staff are generally very friendly. The pool area is what...
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Hotel was a little tired in its appearance and the balcony furniture needed replacement.
We had upgraded to Privilege.
Exceptional value for the extra cost. These facilities lifted our whole...
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Lovely hotel,pretty grounds with big pool, plenty of sun beds,the rooms are large, spacious and comfortable with large balcony. Hotel very quiet. They have disabled rooms with showers...
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Well designed spacious hotel. Side sea/pool view worth the extra cost. Half board good option as lots of eating places nearby. Food variety wide. Paella a must. Prestige areas by pool annoying as...
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As requested, we got a nice quiet room, with a magnificent view on the ocean. Room was very spacious, with all the possible amenities at hand. We loved to wake up to the sound of the waves! Staff was...
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We had a lovely week at H10 Costa Adeje Palace with our two young children. We stayed in a junior suite which was just perfect for our needs. The surroundings were clean and very well presented and...
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We’ve just returned from a week here and thoroughly enjoyed our stay. Relaxed atmosphere, very friendly staff, loads of choice of food, great pools and good access to the beach. Would happily return...
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I have just returned home having spent a week in H10 Costa Adeje Palace Hotel in Tenerife. I was accompanied by my daughter and two granddaughters and we were booked on an all-inclusive basis
The...
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This hotel is definitely not a 4 star hotel. 3 star MAX.
We had all inclusive privilege room where we stayed for 7 nights. What was the most disappointing was the service we have received during our...
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+ Very good location with a well organised pool area and a beautiful garden.
+ Rich breakfast and dinner buffet with good quality.
+ Helpful staff
My wife and I (beginning of our 30s) wouldn't be...
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Having a really lovely time. The hotel is fabulous, the staff are good, our room (H10, that is the room number)is excellent, food is also very good.
2 things that are a bit annoying.
1. Appreciate...
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Currently writing this review poolside and it’s 28 in the fabulous sun! We stayed here last year for the first time and could not wait to come back. It has not disappointed. We are already online...
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This hotel has a lot going for it and is very popular with all age groups, the choice of food in the main restaurant is as good as it was last year and the staff were nice too. It does look...
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We have returned to this hotel and always upgrade to privilege.
We return again and again because of its lovely location away from the bustle and crowds of las americas, it is directly next to the...
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arrived looking for the sun and we were not disappointed.
Hotel was nice, food was average, Some negative on the Hotel was we had to rent a kettle of them as not in the rooms. You don't get milk or...
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Compared with other H10 Hotels in the Canary Islands, it sits somewhere in the middle and that's not a bad thing. The food in the buffet restaurant wasn't up to the standard of Las Palmeras (sorry...
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I really enjoyed staying here. We had a standard room overlooking the pool which was overall good and clean.
The food was excellent all days in the buffet . To get the A LA carte included you need...
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Have stayed in several H10 hotels and always been impressed. However this one struggles to be the same 4 star equivalent. It is very grand by the reception design etc and the pools are fantastic...
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On a tour of the Canaries we stayed here for 4 nights, have been in a H10 in Lanzarote and thought they all ran the same. Wrong. MY room was lovely couldn't fault it, but it was above the staff and...
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A great hotel nothing really to fault about it.A bit far out but shuttle buses taxis a if a walker a great walk.Food was great and staff.Lovely surroundings around the pool very relaxing.The beds and...
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Just back from this hotel after a weeks holiday . What a fantastic place. Cleanliness here is lovely . Everywhere is so clean. Jannaka on reception was our first face to see lovely and polite and...
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We returned to this lovely hotel after first staying here 3 years ago. It was as lovely as we remembered it with an added extra of an adults only infinity pool. We love it here and the all...
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H10 pulled out all the stops to make us all enjoy our stay over the festive season.
1. The staff were great in making sure we all had a great time, from the cleaning staff, waiters, bar staff.
2. The...
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We travelled to the H10 Costa Adeje Palace with our family and friends on the 8th of September. We got married in Los Cristianos on the 12th of September and we had the pleasure of having our...
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Just back from this hotel. Nice hotel, and food very good, excellent variety and choice. Pool area nice and the extra part overlooking the ocean is more spacious and relaxing, bar staff and most...
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Had a recent stay here for 5 nights and found the experience very average. The room was nice, beds were comfortable, bathroom fine. Food in the restaurant not great and breakfast time is hectic to...
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I really feel that this hotel got its 4th star in a lucky bag, I would say it is an average 3 star hotel with a very nice pool.
The food is so bad we choose to eat out most days after paying for...
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First time in Tenerife but stayed with H10 in other resorts so decided a bit or brand loyalty might be rewarded, and it was. Nice room on the 5th floor, clean but had seen better days but the bed was...
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We first visited Tenerife in 1973 when there was one building on the whole of Las Americas - the Gran Tinerfe Hotel. We have been back several times but dont know how we missed staying at the...
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I have stayed at a few H10 hotels in the past and noticed a privileged option being offered. The H10 Costa Adeje has this option but it has taken it a bit too far. About a third of the pool area at...
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The hotel has beautiful pools and patio areas and the gardens are kept beautifully. However, neither of the pools is suitable for people that can’t swim as they are both deep pools. There is a...
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Rooms on the west side (opposite of Sheraton hotel) tend to be louder. There is a public parking space + trash is being taken away every other morning or so. I am sure picky guests will find more...
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Tenerife is a great place to stay. We spent in this hotel beautiful 7 days. I think this was a best hotel in my life.
This is a big hotel near ocean with some pool, restaurant. Staff were very...
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Firstly let me say that I love Tenerife and it’s one of my go to places when I want some guaranteed sun.
I was slightly disappointed with this hotel for a number of reasons which I will outline in...
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Room 318 standard room Poor quality of room for £140 all inclusive a night
mini bar is stocked on arrival with 4 bottles of coke 2 water and if you want them replaced you will be charged like ice...
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This is a really nice hotel, it has plenty of space in the rooms, nice firm beds, rooms cleaned and fresh towels everyday, the hotel entertainment was ok just the usual singers and magic shows etc...
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Wouldn’t come back if I got offered for free.
Not allowed sitting in a nicer area because It’s for customers buying when all inclusive you’ve already paid
Have to pay for a safe and kettle every day...
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We have travelled all over the world, so are most disappointed and insulted by the second class citizen approach this hotel has to all inclusive customers. From basic things like having to pay for...
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Home after a beautiful week at the hotel, our 1st ever visit, below is an honest review based on our
we were disappointed with our room location, if you don’t pay to upgrade you are on the side of...
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Having read the TA reviews prior to my stay I was slightly concerned. And being here now on my 8th day I would sadly agree with many of the negative comments.
Location - it is too far away from the...
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We stayed here 24th May 2919 for 7 nights. This place was incredible from the off, us and our friends received a complimentary upgrade. The newly renovated room did not disappoint!
We received an...
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We arrived here a week ago just myself and my two teenagers, the room was ok small considering there are 3 of us the holiday cost a lot of money for all inclusive. However the food is disgusting it’s...
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This couldn't have been a better place to experience a first visit to Tenerife, the hotel was excellent, welcoming and helpful staff, rooms clean and tidy, lots of things to do for couples and...
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Had a very enjoyable 2 weeks at the H10 Costa Adeje Palace. Good points from me:
- Friendly and motivated staff
- Food excellent on Half Board option
- No issue with getting a sunbed, even when...
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Came in on a late flight to found no found available only a salad which is fine if you eat salad.
Next to the room, an average room with little space but for just sleeping in it was okay.
The main...
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From start to finish our stay was fantastic. The hotel is beautiful, modern ,and very comfortable .Room was cleaned well every day.
Pool areas and outside areas were beautiful.
Food was amazing...
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We travelled to H10 Costa Adeje Palace in July 2019, a family of three. The hotel offered all the comfort and pleasant activities we expected, from demonstrations for cooking and making cocktails, to...
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We were so excited for our first holiday as a family of three. By our own admission, we acknowledge that holidaying with a child under two was tough going. However, everything was amazing for him. I...
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To start of I’ll discuss the positives regarding this hotel. The hotel itself is very nice and clean - the maids clean the room to a perfect standard every day and the hotel is very spacious and...
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Myself and my husband are H10 Club members - Costa Adeje Palace is the 3rd H10 resort we have visited. Unfortunately, it will now be the last.
We stayed on the all inclusive package in July with 2...
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This is a four star hotel, taking this into consideration it was an average experience and I would mark it 2.5 out of 5.
Having traveled to Tenerife as a group of six, we chose the Costa Adeje H10...
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After arriving with 2 kids we first got a room with seaview that was noisy because of the disco in front. After having spoken to the desk people they immediately gave us a very nice room with seaview...
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As you walk into this hotel the WOW factor hits you!
We have been to this hotel twice this year and hoping to go back later in the year, it's spotless, great service and many swimming pools, lots...
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From the very moment we stepped inside the reception area, we were disappointed. We were told our room was not paid for even though I had confirmation that it was paid since January. After trying to...
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This is my second stay at this hotel and both times have been great. The hotel is set in a quiet location off the beach. The hotel facilities are good. Hotel is very clean and well maintained...
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The hotel is huge beautiful and clean with 3 outside pool,1 child pool,jacuzzy, large chess,leg wash by the coast entrance, outside snack bar next to pool, pool towels.Inside and outside billiard...
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We came to the hotel as a group of 94 and could not have been more impressed with all the facilities, rooms and top quality hospitality from all the staff. The food was varied every day and the...
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Lovely Hotel, not far from the airport so we took private taxi €30 instead of the bus transfer. Lovely Hotel although our room view was disappointing - the room itself was very comfortable and...
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Came here with 2 girl friends for a relaxing, fun get together - Cant fault any aspect! food was fresh, plentiful and well laid out. Pool was lovely and clean and spacious - Plenty of loungers! Nice...
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I'm writing this from my sunlounger still in the hotel, having been here for a week, and doing so because I felt the need to share our experiences, both good and bad.
I'll start with the...
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Having stayed at the H10 Timanfaya Palace, Lanzarote twice last year we were really looking forward to experiencing the Costa Adeje Palace, Tenerife in early June 2019.
Our flight from Leeds...
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This was my wife’s and my second visit to this hotel, and we came away scratching our heads to understand how they had got it so wrong!
The staff thank goodness were as good as ever but because of...
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One week stay on All Inclusive deal. Good sized room , 3 large pools, attentive staff and decent range & variety of food at all times. International drinks served by smiling staff. Clean room & pool...
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Pictures online say planned appearance likes its newly built when actually it’s really dated the first hotel room we got we instantly went to reception to get moved there was hair in the bath stains...
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Spent a week,sadly alone, due to my traveling companion taking seriously ill, so did not really take full advantage of facilities. However, I could not really fault this Hotel.Granted, a few area...
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My sister and I came back here this year as we had a lovely time last year. We have no complaints with anything.Staff, food, pool area which always have loads of sunbeds. On arrival the gentleman on...
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The hotel H10 on the Costa Adeje, lies next to the sea. The hotel is not too old, but reminded us of past Franco/communist times with a massive entrance hall, people serving you behind a small desk...
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After staying here last year for our honeymoon we decided to return for our first wedding anniversary.
The room we were given on arrival was nothing like the one we had last year even though the...
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This hotel simply should not have a 4* rating. It may have warranted this description back in the day when it was built, but it is now outdated, shabby and dirty and the staff for the most part are...
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Just returned from a one week holiday at this hotel. Large, lovely, spacious hotel, very clean. Check in and check out was easy and speedy. Room large and comfortable, and cleaned every day. Fresh...
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We arrived at the costa Adeje Palace on the 26th May we’d gone All inclusive privilege as it was our second visit to this hotel and really enjoyed it two years ago. The hotel as magnificent gardens...
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Just what we wanted and needed in January! Great hotel, staff, food, facilities and beautiful weather. Adeje is away from the bustling touristy centre, which is easily accessible by hotel shuttle bus...
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My husband and I thoroughly enjoyed this break. The hotel was clean and food was brilliant. We tried all the restaurants and could not fault them. Right from the start of check in we were treated...
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This is our third visit having not been here for 4 years.
I can’t stress enough how brilliant every member of staff is. The grounds are spectacular it’s situation overlooking the beach is perfect...
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Group of couples visited, hotel was friendly, clean and a good base.
Hotel bar was expensive and the lounge / piano bar area turned their lights off at midnight, despite groups of customers being sat...
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Don’t think I could fault anything with our stay! Our welcome was great and even though we arrived last the still did a cold buffet selection for our dinner. Breakfast is amazing, great choice and...
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We stayed at the H10 Costa Adeje Palace for 12 nights in May. We requested a quiet room and were not disappointed. It was on Floor 1 close to the pool and restaurant. We never heard a sound at night...
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We've stayed in a H10 in Gran Canaria (albiet a 5 star) so we knew roughly what to expect. I booked but the reviews took a nosedive so we were more than anxious before we arrived.
We always stay as...
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Its the best H10 I've stayed in and just got back a couple of days ago. It was my 3rd time at the hotel and still as good as ever, the food was better than ever, so much variety to choose from...
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We chose to go privilege which was nice. We could go and sit in the privilege room and read the papers, watch tv, help ourselves to drinks before going for dinner' I resquested a room on top floor so...
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We returned from this hotel on Tuesday after 11 nights. the layout of the hotel is good and they offer a privilege service but this is needed. Food is excellent and lots of varied choice. Drinks and...
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I was with a party of 12 senior golfers using the hotel as our base for a weeks golf break.
The hotel was clean and spacious with very good amenities.
The rooms were clean but a little smaller than...
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Visited costa Adeje palace on 7th May for 1 week. The hotel is beautiful inside and lovely pool area. Rooms are very clean and spacious.Check in staff took forever to check us in we stood waiting for...
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Superb facilities, food in the main restaurant was nice and the entertainment was ok. Short walking distance to Costa Adeje and Playa de las Americas with great commodities and restaurants.
We were...
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Holidayed at this Hotel in late April 2018 and thoroughly enjoyed it. Food and facilities excellent but location a little out of the way with a 15 minute walk to the main beach in Adeje. Indoor...
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Great hotel no faults what so ever only very quiet and a long way from entertainment , hotel entertainment very poor, only one toilet pool side ,having to walk to hotel to use facilities no good if...
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Everything about the hotel was fabulous loved the whole holiday. Couple of not so polite staff but the rest of everything spot on. The grounds and pool are especially lovely very relaxing holiday...
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We have visited here once before and didn’t have the best of visits, but decided to give it another go. Wished we hadn’t. Whilst the grounds are lovely and the rooms are of the usual H10 standard...
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So I've had to really consider what rating I gave this hotel, because the hotel itself is spot on. It's clean, well presented, good pool, really helpful staff, as a hotel, it should be atleast a 4...
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I really enjoyed my stay at this hotel. Breakfast is amazing, My room was big and spacious and overlooking the pool. The hotel lobby is huge and a great place to relax and meet people. The staff were...
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Just home from this Hotel and both my sister and I thoroughly enjoyed it. If you are travelling as a couple and can afford the little extra, I would recommend you upgrade to the Privilege service...
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H 10 is a good choice. Locate in a Quiet zone and elegant but not expensive. Services are easily available and the sea is near the buildings..food is good. Good for families. The rooms are normal and...
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I have been contemplating what to say in this review since we got home, because there are so many good points about the hotel, which are in danger of being overlooked because of the poor quality of...
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Resort Hotel good, grounds and pool surrounds good and excellent but food very poor. Breakfast average but evening meals like a canteen so we ate out !! The service at the Pool side snack bar very...
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I was torn with how to grade this hotel.
There is so much to praise -
The sea views
The friendly staff all bar 1 grumpy girl at dinner
Spotlessly clean
Amazing Privilege service and staff
Nice...
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Was not I thought we had booked , only go if you are half board or priority , all inclusive people are bottom of the pile. Certain rooms are very noisy due to bins being empty very night between 3am...
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Enjoying the last day of a four day break at Costa Adeje Palace courtesy of Jet2 Holidays.
The hotel is situated near to a small village called La Caleta and a 25 minute walk from the Torviscas...
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Generally good but certainly not outstanding.
Only the buffet eating option unless your in the privilege club. (We were) We didn't arrive at the hotel until after 10 pm and the reception seemed like...
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This is a great hotel. Bit further out of main thoroughfare but on beach and coastal promenade that goes all the way to Los Cristianos (if your legs can handle it). Have stayed in Las Americas and...
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My sister and I had a lovely holiday. The staff were really helpful and worked so hard. We particularly enjoyed the piano bar with a different musician/ singer every evening. The hotel was relaxed...
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Hmmmmm great location ,evening meals very much the same .
Great waiting staff in the evenings and mornings ,pool staff ie bar staff chronically overworked and grumpy as hell but 5 poeple to 500...
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We have just got back after 10 days at this lovely hotel, the staff are excellent and
will do anything to make your stay enjoyable.
We mentioned our bed was a bit too hard and no sooner said...
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We stopped here for our 50th Wedding Anniversary, a nice quiet place until a large party arrived with unruly children. The children ran riot in the Piano Lounge running in and out of people sitting...
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love this hotel it is beautiful , the gardens are looked after ,the pools are amazing . The two waiters Diego and Santiago on the pool bar are just great .We went to the Japanese restaurant which...
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We have just enjoyed another stay at the H10 Costa adeje Palace, we have had a fabulous holiday we opted for privilege and our room was beautiful with lovely views and plenty sunshine on balcony.The...
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This is a lovely hotel. We chose it on the recommendation of the company that arranged our cycling and family holiday. Our room was wonderfully quiet with lovely views over the grounds and sea to La...
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We had heard a lot of good reports about this hotel from friends and Trip Advisor reviews so after many years doing bed and breakfast at several hotels in Costa Adeje decided to go all inclusive...
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Good hotel gone to the dogs was no doubt good in its day but complacency has taken over food terrible entertainment team non exsistant staff rude and not interested if you basics in room ridiculous...
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We had a 6 night stay at this superb hotel
Food was excellant, plenty of variety, well cooked, always warm, both for breakfasts and evening meal. We also had lunch in the poolside bistro restaurant...
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The hotel is really nice food very good pool are clean and garden are kept up well the room are ok we stop in 414 it above the area for the worker come in and out and the good entrance which is noise...
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Very nice hotel. Only had a couple of things that would make it ideal. The cards you have to carry around with you at all times are a bit of a pain. Wristbands would be a better idea. The cleaner in...
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Very good hotel the only down side was the entertainment . Meals and facilities were great as was the rooms kept clean and plenty of towels
.Staff were very friendly and spoke to everyone,this...
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These hotel grounds are probably the prettiest in south Tenerife, with waterfall, pools, streams, trees and shrubs. Has some Bali beds and enough sun loungers and umbrellas. Also excellent food. Be...
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Hotel is lovely and on the beach front. Pools and sunbathing areas are vast and sunbeds are well spread out, however, put your towels down early to get the best spot (even though this is prohibited...
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Visited in March with Jet2. Got a room with one double bed but as not a couple we requested a change. This was done the next day. Did get a room where they empty the recycled bins at 3.55am. If...
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This had mixed reviews but we have found it good staff on reception excellent waiting staff very friendly and helpful we upgraded to a part seaview room which is worth it food very good selection but...
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Poor signage on where facilities are. Discovered entertainment lounge on 3rd day, crazy golf green and pond with fish and turtles on last day. Be prepared to pay extra for using room safe, sauna and...
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I have been to the hotel on more than one occasion and each time I have come away feeling refreshed and ready to face the world again. The staff are very helpful and the facilities particularly the...
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This large hotel can have great sea views if on the 4th floor or higher ,The rooms are large and comfortable, The Buffet restaurant has very good quality food especialy on the hot cooked to order...
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Hotel is very well located for trips into Costa Adeje as well as the smaller resort of La Callete. The hotel is very stylish and very clean and well maintained. The main restaurant serves a wide...
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Generally the hotel is almost excellent. The staff are friendly and helpful and the rooms were kept spotless. The food in the main restaurant was excellent with lots of choice at breakfast and the...
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Wonderful location. Food off a good standard, restaurant too big and loud, very impersonal Hotel.
They offer a free bus service to Las Americas, the morning bus always full, we were there for one...
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We stayed here for a week in February in a side sea view room
The hotel was lovely and the food was varied and as good as you would get at any 4 star hotel
Perhaps the rooms could do with some...
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The hotel is well located, Its far enough away from the main drag to be peaceful. there are good amenities close and We were staying on a Jet2 B&B package The décor is getting a bit worn especially...
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we stayed in this hotel the second week in February and all i can say is wow! the hotel itself is beautiful lovely. Its huge! we got a massive room on second floor overlooking the pool area.
We...
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Stayed here for five nights of winter sun and weren’t disappointed. Got lucky with the weather and hotel was lovely too. It’s big with two outdoor pools and smaller circular ones for kids. There are...
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We stayed here for a week with family members. Grandparents, parents, siblings, grand children. It is a great hotel for a mixed group and there were plenty of activities in the hotel and nearby for...
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Just completed a weeks stay at this fine hotel with our extended family of 14.
This my 5th visit to this hotel and they never let you down, excellent bedrooms, super sea views and mountain...
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Plenty has been written about the pluses of this large hotel and I dont disagree. But a caveat: our room (218) was above where the bins are collected and deliveries made in the middle of the night...
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Just come back from Costa Adeje Palace; me, my husband, baby son and mother-in-law. We had a wonderful time! The resort is beautiful, beautiful pool area with pretty gardens, lots of sun-loungers and...
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Had a family room for two of us, which had sun afternoon and evening. Some rooms facing NW will struggle for sun on balcony, in Feb, but in summer I imagine will be cooler and desirable.
Had gone...
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The location is perfect, on the northern tip, close to La Caleta. Quieter, but within a nice stroll to the busier region. The hotel was clean, light and airy. All inclusive well worth it, good food...
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If you like it BIG this is the one!
Situated in possibly the best location on this part of the coast it sits in spacious grounds with pools, gardens a water fall and access to the public beach and...
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My husband and I had stayed at the H10 Costa Adeje Palace a few years ago and thoroughly enjoyed it. It was with a little trepidation therefore that we booked to go for a week with our daughter...
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Tucked away on the ground floor of the H10 Costa Palace Hotel and adjacent to the buffet restaurant this is a little gem!
Constructed in an authentic Japanese style with seats around the cooking area...
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We stayed here for ten nights in a privilidge room, well worth it. Hotel very clean. Sheets changed regularly. Staff very friendly and helpful.
Very nice public areas. Piano bar was good if you...
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A very clean and welcoming hotel in a good position.Very helpful and enthusiastic staff.
The entertainment was enjoyable,The only downside being the layout of the entertainment room,i.e. being...
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Stayed here the end of January/beginning of February and found the hotel excellent in every respect. Good breakfast and the evening buffet also great. Clean room and great service. Only negative was...
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Went to this 4* hotel over the new year I have been going to 4* for the last 15 years a bit further round facing fannabe beach but thought I have a change how stupid was that.Arrived late afternoon...
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The Hotel was one of the most beautiful we have ever seen. The people working there where very friendly and helpful. The location directly at the beach was perfect and the food was awesome. We liked...
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We arrived at this hotel on 6th February, we had booked a junior suite at considerable cost. On entering our room we found ants crawling all over the floor. ( we were on the 4th floor) We immediately...
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This hotel is suited to those who want a relaxing holiday in a quiter location. It seems to attract like-minded, respectful people from various European countries who are a very compatible mix...
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Our second visit to this hotel and an improvement all round. Reception staff very helpful and fast check in. First room very poor offered second room and very satisfied indeed.Buffet meals choice...
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We stayed at the hotel for 10 days in January. The hotel was excellent in all areas. Large, clean bedrooms, plentiful and appetising food choices, very friendly staff, reasonable pool bar prices all...
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We had a lovely week here in January. The hotel is well positioned, bedrooms are clean, food varied and good and staff very helpful. There was always plenty of beds around the pool and the food at...
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We enjoyed 10 days in this Hotel . The staff were all very friendly and helpful. Although dated the accommodation was clean and well cared for. There were always plenty of places to sit by the pool...
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We have been to quite a lot of hotels in the adeje area over the years but in this one we have defiantly found our little bit of heaven
It is in a great area....just a short stroll from La Caleta...
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Stayed in this hotel December 2018. The hotel is in a nice location and the food is good. Restaurant staff are excellent. The reception staff, management and customer relations are poorly trained and...
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I stayed at this hotel in july 2018. First impressions were great! The room was nice and clean and also very spacious. The buffet however was somewhat stressful! I am yet to stay anywhere else where...
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This Hotel should not retain its 4 star rating, based on my experience this week. I had stayed at the H10 in January 2018 and booked to return in January 2019 with my partner. I booked a “sea view...
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We have stayed at this hotel 5 times and have always enjoyed our stay there. My only problem was vegetable selection at dinner but when I asked for a selection of vegetables I got it. Entertainment...
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Located in a less busy area of Costa Adeje, The room is a good size with balcony. The landscape of the hotel is very good, one of the best I have stayed in Tenerife, with swimming pools and sunbeds...
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We have just returned from staying at this hotel and have had a great time whilst there. The hotel is clean and the room very nice although bathroom could do with updating. Our every need was...
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My friend and I spent a week here recently. I can't believe some people give negative reviews. It's a lovely hotel, excellent service everywhere and lovely friendly staff. The lobby area is very...
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this hotel is not good,to say its a 4 star is a joke.I spent the first two nights chasing cockroaches around our bedroom,this is after falling due to the floor to bathroom floor trim not secured.they...
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Just got make from the hotel with my family. The hotel was brilliant. On day of arrival greeted by reception who were very friendly and helpful. The concierge took cases to Rome imediately and the...
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The hotel is set in a lovely part of Tenerife and is within easy walking distance to the beach, restaurants and shops. We found the staff very helpful and amenable on the whole. The pool area is...
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The hotel is in a nice location, but we only booked it because the Sheraton next door was sold out. It was more expensive, but they could learn a thing or two from the Sheraton. The staff are mostly...
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Very clean, well maintained hotel with a great selection of food, excellent evening entertainment and a lovely atmosphere. Lots of sunbeds, friendly staff and a visually stunning building, would...
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We stayed here over Xmas & we all had a fantastic stay, they hotel & grounds are lovely the pool areas are large spacious & comfortable. All the staff were very friendly & very welcoming.
Food was...
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We arrived here for a holiday we had saved for all year to be given a room on the one side of the hotel nearest to the patch of land to the side.
We were aware of some issues with been situated...
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1.Paid for superior room for 3 adults. We didn't get that, but got a simply room. Receptie said that it was because the booking website (booking.com) didn't give the right information, They didn't...
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Picked this hotel with friends to celebrate my 80th. We are having a great time, half board is what we decided on so as to give us other options, it’ was a good decision as the food at all meals was...
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The hotel itself is beautiful and is a lovely location over looking the sea. What really lets the hotel down is the awful service, how rude the staff are and the little touches that make a big...
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Probably one of the worst hotels I have stayed at. Booked privilege, room was nice but service terrible. No replenishment of tea or coffee, told reception everyday we had no tea or coffee in the...
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We stayed for 10 days at Costa Adeje Palace over Christmas, been home 5 days and missing it already. I had read the reviews and was slightly worried by them. However, it was a wonderful break. The...
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Stayed here last year and it was fantastic. Arrived this year all good to start with, the breakfast in La Toscas is lovely but do not go there for evening meal. The menu doesnt change all week and...
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I must say I had great expectations for this hotel, I have seen it a few times and always thought I would like to stay in that place..
so we booked it for our winter break 15th-22nd dec, great big...
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We are currently staying at the H10 in Adeje and have already decided that we would never return to this hotel. In fact, we would go as far to say that this hotel is the worst hotel we have ever...
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Just had another great week at the "PALACE". This was our 3rd holiday here and again we were not disappointed.The staff are great and all seem very happy to be there.The food is still very good with...
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We enjoyed our stay at the H10 hotel in la caletta. The staff were courteous, the food was good and plentiful. The weather was a constant 25-26c. Easy walks to the restaurants and shops. All in all...
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Stayed here for a week in October. Situated in the quieter area of the resort the hotel and facilities are mediocre to say the least. Staff were unhelpful if not rude at times. Booked all inclusive...
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This man is abusive and letting your hotel down. My wife went to get our towel changed and he took the towels and said what do you want ,you go home she said she wanted a change of towels. NO No No...
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Just got back from a week at the Costa Adeje Palace and absolutely loved every minute of it. It was a 4.5hr flight and we got the hotel as a package via Jet2com holidays. We'd booked a privilege room...
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This Hotel is in a great location, 20 min walk along the front to the centre of Costa Adeje where all the bars and shops are.
The Hotel is kept very clean and the food is very good as others have...
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We arrived at the hotel on Saturday 8th December at 4pm.
The check in was very quick an we were in our room by 4:20pm.
The room was spacious, very clean, tidy with 2 large single beds, table & chair...
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Food nice,staff lovely, weather super. Hotel a good walk into centre but La Caleta 10 min walk lovely for afternoon walk and Tapas. We had room 111 room is very tired and balcony overlooked staff...
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The hotel is very imposing with a huge reception area which includes a piano bar.
Our room was large with two huge beds, flat screen TV with international channels and a large balcony. Only one easy...
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Just back from a wonderful holiday in the Adeja Palace, pleasant ,helpful staff, a wide selection of food, especially seafood, and an abundance of CAVA for breakfast. It even has its own...
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We stayed here the first week in December. Absolutely loved it. Initially I didn’t like the size, but apart from breakfast and dinner you wouldn’t know so many people were staying in the hotel. The...
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Couldn’t have had a better stay and apart from checkout experience where one very overworked but extremely pleasant guy was trying to deal with everything on his own(separate checkout area) the...
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Spent a 10 day Holiday at this Hotel beginning of November 2018. Service was outstanding. Staff all very Professional. Friendly. Helpful. Very smart in their appearance as was the Jet2 Staff who...
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This was our first visit to this hotel but we have been to Costa Adeje many times. The location is fabulous and the overall holiday was very good. Weather was hot so we spent most days round the...
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Me and my partner recently stayed here for 8 nights. We can honestly say it's been the best holiday we've ever had! The location was great, the service was great, rooms clean, tidy and current. The...
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We recently stayed the H10 Costa Adeje Palace and were pleased to find a spacious light, clean room with a large bathroom and a decent sized balcony. The room 507 was at the side of the hotel above...
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Having been notified of building work noise a few weeks before departing we were concerned it would spoil any time spent on sun beds in pool area
However it was ok. Most days only a minor drone...
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The h10 Costa adeje Palace has been one wonderful surprise after another. As it was our honeymoon we decided to book privilege and it has exceeded any expectations we might have had. From the moment...
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Great hotel but work being done on new infinity pool very noisy. Staff and food outstanding lots of choice for all, not much in the evening but piano bar relaxing. Sights and views amazing. Would...
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Just returned from a fabulous week at this hotel. We stayed as Privilege customers and it was well worth it. From the Off we were greeted with superb customer service from the staff. Rooms were...
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Hotel slightly dated, rooms spotless, dining area very disorganised with limited choices for vegetarians .Nightly entertainment very staid. Hotel needs updating to retain 4* as the area it's located...
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Staff are the highlight of the hotel and they are very helpful. Nice quiet rooms and not a 5 star hotel but we didn't expect it to be either. Pillows not great but bed was good. Hotel has a nice...
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Answered all email request, helpful smiley staff, maids, gardeners, life guards, receptionist and night duty staff, maintenance, cooks and not forgetting the lovely resturant managers and waiters...
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We enjoyed our week at the hotel and were glad we upgraded to Privelege because:
A) the Privelege Chill out area was great. Overlooking the beach and ocean with lovely comfortable sun beds, a bar and...
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Just returned from a great week. I read the previous reviews and was a little worried. We have also stayed at the Sheraton next door on a couple of occasions so expect a decent standard. Yes this...
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This is my 3rd visit to this hotel but the 1st using the Privilage Service. The staff manning the Service Desk Alba Riccobono and Hakidian Correa have made our stay welcoming and relaxing. Both staff...
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The Hotel was Fabulous. Plenty
Of sunbathing areas. Indoor pool. Food was fab in the self service buffet restaurant. Could only change pool towels once oer day. My room was above the goods entrance...
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We stayed for 6 nights and found it very easy to get a space for our hire car in the surrounding streets. The free shuttle bus into Playa de las Americas was useful and we enjoyed the 2 hour walk...
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Our Jet2 mini holiday break lived up to our expectations. We wanted to have a no-hassle holiday, reading books, walking, and generally relaxing and recharging the batteries. This holiday provided all...
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The hotel was generally what we expected from the description.Rooms, cleanliness, and food were all excellent. Particularly, the food choice and quality were outstanding.Pool and sunbed area were...
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Stayed here with work on an unexpected night stop. Hotel staff were very professional, friendly and helpful. Rooms are amazing, they are private suites, an abundance of space. The beds are so...
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Decided to take my Mum & Dad to this hotel, in May 18, on arrival check in was very slow, once we booked in we went to our rooms which was gorgeous, lovely pool view, I must say the food was amazing...
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Nice hotel but please don't go just yet. The hotel is undergoing not minor but major repairs so if you're wanting to chill and relax then avoid at all costs!! Grinding noises from early morning...
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Just got back after 2 weeks ,side sea view room on 4th floor ,
Restaurant staff amazing they didn't laugh too much about our fav table ! By the door at the end, the food so varied , steak night well...
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Don’t be put off by the building work it wasn’t noisy at all
Pool area very nice and food choice excellent breakfast was particularly good with special thanks to the lady that made the crepes
Piano...
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First time staying at this hotel and it didn’t disappoint. Spotlessly clean everywhere in the hotel, probably the tidiest and cleanest I’ve ever stayed in. We only stayed B&B and the breakfast is the...
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Visited for a week in Mid-October 2018 on their All Inclusive package.
Quick check-in with a smile.
6th floor room was nice and big with partial sea-view from spacious balcony.
Nice bathroom with...
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We booked as privilege/all inclusive guests and most of our comments relate to the facilities provided for those guests. Our room was spacious and had a direct sea view on the 5th floor, good shower...
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It was my first time to Tenerife and we only had a few days available to us.
We booked all inclusive which also has the Privilage package.
When we arrived, the room want ready, but the check in lady...
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Lovely hotel with just a few small issues.
If you are a swimmer you are fine at the pools, if like me, you like to feel your feet on the base of the pool, then the pools are not for you. All very...
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Hotel was in a quiet area, would have preferred somewhere a bit more lively but should have researched more. The room was lovely and clean and the maids did a good job. A couple of teething problems...
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Have just arrived home after a weeks holiday at this hotel. Everything about this hotel is good. Excellent staff throughout nothing was to much trouble. Food was very good lots of different choices...
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Our fourth trip to a H10 but first at this hotel. We booked and paid for 4* hotel and that is what we got. We knew what to expect from other reviews so paying for the safe and having no kettle, iron...
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On arriving at the hotel we decided to upgrade to Privilege on the recommendation of a relative. It was expensive but on the whole probably worth it. Quite a few of the things you’d have to pay extra...
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do not settle for a room on the 0 floor it is on groud/basement level and had to light or view at balcony also had 2 large cockroaches in room on first night which I think was due to being on such a...
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Lovely food drinks package great premium spirts
Included such as Bombay blue gin
Japanese restaurant lovely food
Bedrooms ok bathrooms in need of refurbishment
Wouldn’t bother with the supierier...
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Found rececption helpful our first room was not very good went back to reception desk were helpful and gave us a better room found them friendly though out vist. Found food to be very good and varied...
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Three star not a four star bed linen not change all week, no tea or coffee making facilities in room. Food lots of it but lots dryed out and on Wednesday night they have vegetarian night. It’s far...
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* wifi codes didn't work had to make multiple calls and visits down to reception
* staff cant be bothered to sort out problems just get the usual Spanish... ahhh nothing I can doo and it ends...
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hotel was very good until building work started and became very noisy we were there for only 10 days and it was spoilt for 4 of them, we did inform the jet 2 rep who said she would get back to us...
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My wife and I stayed here for a week in September. It was a last minute deal, and we booked half board. We found the staff friendly and helpful. We had a room on the first floor; it was clean...
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We decided to return to this hotel after a few years away and that was our first mistake. We decided to give it another go because we really wanted to be in this area of Adeje but decided not to...
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First the bad. It is said that you are judged by those around you. We have visited Tenerife many times, this being the first time we have gone all inclusive. I might also add that I travel a lot on...
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The rooms were clean and the food was tasty. The staff in the hotel were very friendly and helpful.The pool area was lovely and the hotel is pretty much straight onto the black sand beach. There is a...
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As a young couple, we stayed at the Costa Adeje Palace last month for a week and it was a lovely week away at a beautiful hotel! The food and all inclusive restaurant was faultless and we enjoyed...
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The hotel and staff were good, enjoyed the variety of food. My room was good and clean, bed comfy (had the luxury of having my own room and a big bed} and the maids did a good job. The pool area...
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This hotel is a main stream chain offering satisfactory 4* accommodation. This negative review should not include the vast majority of cheerful and hard working staff.
However I was disappointed to...
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This hotel is marketed as 4 * but I personally Feel it is more 3.
Booked a Superior room, which included a welcome gift (2 apples)
Nespresso facilities in the room or kettle neither of which were...
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Fantastic hotel and restaraunt, no complaints at all! Gorgeous food and great location, must check out jade stone restaraunt across the road and la caleta! Lovely pool area and right near a nice...
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This hotel was lovely. My mum and I are just back early hours this morning, from a week at the H10 costa Adeje palace.
On arivial we were warmly welcomed, and informed a light supper had been...
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We saw this hotel last time we visited Tenerife and said we’ll book that next time. Well we did and we are not disappointed!!
Pay the extra and get a room with sea view or upgrade to Privilege it’s...
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I stayed here from 5th Aug for one week, with my sister and my nephew (13yrs). Arrived at the hotel 8;30 pm to check in, the reception staff didn't really give you a run down of things. I found the...
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The hotel was spotless, with very comfortable beds.The staff are very helpful. The food was very good with an excellent variety. My only criticism was over the sunbeds. There are printed on them that...
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Large, well appointed room on 5th floor overlooking the pool & out to sea (Room 552). Ample quantity of sunbeds, no need to rush out at the break of dawn to grab your favourite spot (Many still did...
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The only annoying thing is walking around with a piece of paper to verify the type of service. The old arm band would make life much easier.
A lovely place and the food is nice. I loved the black...
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Horrible little room . No touch of class here , not even a wine glass . Dirty bed covers, smelly little room . Tiles up lifting from floor . Budget room at 185 euros price . Nothing like we...
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We visited for a week along with several family members who had booked prior to us. We decided to book privilege, and all inclusive.
We arrived at 9.30pm so did not require a meal, and were shown to...
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Large Hotel in Costa Adeje , access to the lovely walk to Las Americas taking approx 35 minutes , Large pools , lots of sun beds , daytime entertainment with cooking and cocktail classes , Food...
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A flash name for a fairly average hotel with nothing I can think to say to sing it’s praises in any way. Just the words ok and passable sum it up for me. Maybe breakfast was ok but uncomfortable with...
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An expensive trip for 4 adults on Full Board basis, some of the staff were unfriendly. We were constantly reminded that we would have to pay for our drinks which we were very well aware of . A nice...
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Just returned from the h10 Adele palace,2years since we last visited,great staff from reception .maids barstaff and grounds men,visited myself,wife daughter and son in law as prestige guests,cannot...
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Hotel is nice. Clean and acceptable for its 4 star rating.
1st and 2nd night no air conditioning. Apparently after 10 falls to reception we were told it was broken. Incredibly hot and unbearable...
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Did not know what to expect but where pleasantly surprised. Room very clean and tidy and maid kept it to that standard. Food very good and plenty of choice.We stayed on the A I package for a week so...
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We got to the hotel late evening check in was a breeze it was are anniversary so they had put a bottle of champagne in are room. The hotel is beautiful and clean theres always loungers round the 3...
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Stayed at the H10 Costa Adeje Palace for 10 nights in August - All Inclusive with the Privilege package.
After arriving late (10pm), we quickly checked in and room service delivered a range of cold...
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Having had the pleasure of spending a week at this hotel. I would recommend this to anyone who wants a pure rest away from The hustle and bustle of life.
We stayed all inclusive with Jet2. Upon...
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My first thoughts when I saw this hotel was amazing but by day 2 the cracks started to show and it slid down hill quickly I’m not going to go on but the final let down was as follows by the 4 day of...
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The welcome and intro to the hotel is the best we have had to date. The staff were excellent and explained everything, including ensuring we had connected to the WiFi before we went to our...
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We went half board and a great selection of food for breakfast and evening. The entertainment had a great variety too and our kids have enjoyed the mini disco lot. Good facilities the only thing that...
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Spent 2 wks at the hotel on a family holiday - the hotel is outside the resort we walked into Adeje but it's far enough to get a taxi. The food at the hotel was nice there was plenty choice and the...
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This hotel is totally different to what is advertised on jet2. We had a refurbished room which was half done, rooms were modern bathroom grubby and old. My air con leaked on 4 separate occasions each...
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If I start with the cons the pros will then make it better.
Cons:- the swimming pool needs some TLC, children were constantly brining us loose tiles from the bottom. The sunloungers had a warning...
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Me and my partner visited the H10 Costa Adeje Palace for two weeks during the end of June into July. Having previously stayed at the H10 Conquistador in Las Americas last year in 2017. I personally...
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We stayed here in May 2018.
Absolutely STUNNING resort, if you don't want the hustle and bustle around you, then adeje palace is the place for you.
Set in a calming quiet location away from the town...
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great hotel. clean and friendly. if your kids are fussy eaters they may struggle with the food but if they try different things they will be fine. pools are great and you can walk onto the beach from...
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A great spot for a relaxing break with friendly staff and competent food. Just visited for a twelve night stay on an all inclusive basis and haven’t been disappointed. Entertainment is a bit patchy...
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great place to stay, clean staff so nice will definitely go back lovely pool and great food near the beach and waterpark beds changed every day very safe security at hotel and entertainment at night...
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This was the second H10 hotel in Tenerife we have used ( the first being Las Palmeras). Service was very good from the doorman who ferried our bags from the bus to the room to the receptionist, the...
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On arrival at the hotel we were speechless at how beautiful the place was we were told a room with that be ready for another two hours which was a little disappointing due to the long flight we just...
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Nice hotel with beautiful garden right next to the sea. Reception were very kind and helpful. The family room was neat but the beds were not quite comfortable. The spring matresses were a little...
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H10 Costa Adeje palace, we love it!
I am here for one week traveling with my eight year old. Good check in, we arrived late but food was available for us. Everything just as we expected from a visit...
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H10 Costa Adeje Palace
Arrived to cheerful welcoming staff who helped us check in quickly. Our room was lovely and clean and quite modern we was very happy with the room size and we had everything...
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Think our room was 441 a family room but only 2 of us in it, garden and sea views also the top of the spa pool and not any sun. The room was large with a good size bathroom didn't notice any outside...
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We had such a great time!! We really recommend it if you're traveling with kids.
Rooms were clean and tidy, Staff was really helpful and cheerful, the pool and beach area is gorgeous. Our kid really...
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I went with my parents, husband and 4 year old son. We couldn’t fault the hotel. The rooms were spotless and the staff were all so polite and friendly. Lots of choice at meal times considering they...
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My teenage daughter and I visited for 5 nights. We chose the Privilege package and we were not disappointed. Our check in process was just great, chilled Cava on arrival and excellent customer...
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Six days went so quickly at this fantastic hotel.
Set between caleta and del duque it is the perfect place to roam about and enjoy the peace and quiet
As we have visited the hotel several times we...
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Myself and my partner have recently returned from a weeks stay at this hotel, he surprised me with a week away and he did not disappoint! The hotel on arrival seems HUGE, and takes a bit of getting...
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Second time we have in this hotel and would definitely recommend it. The bedrooms are very clean as are the public areas. The food in the restaurant is very good with a variety of choices. They...
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My friend and I, most women mid 50s, spend one week it’s the H10 two weeks ago.Stayed one week in total.
The hotel is very nice and spacious. The rooms are very big and clean and the beds were very...
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10/10 best holiday I’ve had. They have a beautiful hotel and great pool. The gym was just right for a quick workout. Also we made friends with the cat (grey and white one) his name is pablo and he...
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Upon arrival we enquired about the upgrade, as we saw some good reviews online about it & weve upgraded at other hotels & received fantastic service! We were advised it would be €36 per person per...
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We enjoyed our visit immensely. We have been this hotel numerous times. We love it’s proximity to the beach and La Caleta & El Duque.
Breakfasts excellent choice. Love the cava option to start the...
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Stayed for 2 weeks in room 666 going all inclusive privilege. The privilege option provided a great spacious sea view room, safe and coffee/tea making facilities with double walk in shower. The food...
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This hotel has some good food and also the rooms are nice and spacious. However some of the staff are rude and don't care about your stay. As well as this the entertainment is poor along with the...
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We are staying in the hotel for 7 days on the half board and we are amazed with a big selection of the good quality food, which is also nicely presented. We mostly go fir vacation to Riviera Maya...
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Second year back lovely relaxing hotel night entertainment some good some not so good pool tables spa gym indoor pool as well as out door pool lovely pool area with out door jacuzzi no tea and...
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Great hotel. All the staff are lovely and the place is spotlessly clean. The rooms have generous balconies with nice furniture. Bathrooms could do with an update, but perfectly functional and clean...
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H10 is a lovely hotel with clean, spacious rooms and a welcoming environment. The pool area is planted with tropical flowers and has a great waterfall. There is a hot tub, large pool and kids pool...
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Stayed here for four nights recently and had a lovely stay. A clean and tidy hotel with beautiful views and very pleasant atmosphere. It never felt busy and getting a sun lounger or a table at meal...
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Beautiful hotel in beautiful grounds. What lets this hotel down is the food. There is not much variety. Meats are over cooked and pasta in ‘sauce’ is more like pasta in bowls of flavourless milk...
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Booked this “4” star hotel for just a week..so disappointing the food is terrible!!! Breakfast not bad but you have to be quick !! They can’t seem to keep up with the demand ....no beans, waiting...
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Just back from this beautiful hotel, where I celebrated my 50th with my sisters and our daughters, the staff went all out to make our stay excelent!! On arrival a bottle of fizz in room!!
Food was...
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Hotel is nice on first impressions, however I was disappointed on a number of factors which really let down our holiday.
1. "All-inclusive" - we purchased the holiday on an all-inclusive basis...
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Myself and my boyfriend are just arriving back from our week stay at the Adeje Palace.
The hotel itself is nice - the rooms are lovely and modern but bathrooms need updated. Balcony’s are a good...
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Read lots of reviews and have really similar experience. If you’ve booked you will have a nice holiday but there are a few things that really spoil this hotel. Whilst I’ve read the issues with the...
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Just returned from this hotel having stayed for ten days on an all inclusive basis.
The hotel is very well located near to the beach. If you like walking you can walk for miles in both directions on...
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really good hotel, excellent choice of food and drink. if you go half board the price for drinks and snacks isn't excessive, although you will be able to find them cheaper if you walk 20 mins or so...
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Just home from spending a week at the Costa Palace for our honeymoon.
From the moment we arrived staff were attentive and nothing was too much trouble. Our room was lovely with everything we...
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We have been to the Costa Adeje side of Tenerife twice and stayed at the Jacaranda however we decided to have a change.
We arrived at 10 pm the outside looked impressive however the rest of the hotel...
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Having read some of the reviews, I was a bit concerned about the hotel but I needn't have worried. We did have a problem in that we had booked a twin room (I was travelling with my daughter) & were...
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The Hotel is in a quiet and refined area close to the beach. Our room was clean and modern but we did feel that the some of the items such as the bed & fridge we old and tired. The porters & security...
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Nice spacious rooms, very bright and fresh. The bathrooms could do with revamping but were clean. Friendly and attentive staff.
Could always find something to eat at the buffet and with the all...
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Stayed at this hotel for 10 nights on a half board basis and enjoyed our stay.
We arrived at 2200 hours and were checked in by the friendly reception staff. Hotel had put on a small selection of...
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A definitely a GO one. We had an amazing week spend in tenerife at H10.
Good food. Good activities. A good attempt of maintaining nature and human side for everybody's stay.
Loved watching cocktail...
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We have just returned from a lovely week at the H10 Costa Adeje Palace. This is the third H10 Hotel we have stayed at in Tenerife, and despite not being as modern as the others, we found this to be...
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An excellent hotel situated in a quiet area of Tenerife with very efficient, friendly, helpful staff. We had upgraded to the Privilege option which gave us a superior room, private lounge with a...
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Great hotel lovely location if you like walking (also a complimentary bus to Playa des Americas if you require it) Carolos and Maya very helpful at reception. Food could be better. Plenty sunbeds...
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Have just got home from a lovely week at this hotel , very relaxing , we upgraded to Privilege which I would highly recommend . La Tosca restaurant was great , amazing food and staff , nothing too...
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Clean and efficient hotel, situated adjacent to a small black sanded bay. Very wide selection available on breakfast and evening meal buffets.staff friendly and dealt quickly with a couple of issues...
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Excellent friendly and smarts hotel with great facilities, rooms spacious and well kept.
Facilities excellent for anyone, couples or families etc and for the older end.
Good entertainment and food...
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We booked this hotel because we loved the H10 Lanzarote Princess. First impressions were of a vast red place that seemed to have endless corridors, Mind you that was after a few hours travelling...
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We travelled as a couple for 4 nights and had a wonderful break. I read lots of mixed reviews before going so was a little apprehensive but didn’t need to be.
Check in was quick and easy although...
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Honest review have been to many h10 hotels this does need some improvement entertainment team not as friendly nor do they promote activities around the hotel, evening meals are not as varied no fresh...
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Nice place. The room looked out onto a pile of gravel. The food was good and the selection adequate. The hotel shops had a nice selection and the prices were reasonable. We would definitely stay...
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Loved my stay in April 2018 at the Costa Adeje Palace. In an area of wonderful hotels it is competing with them for quality.
Half Board meant we had some meals covered but it was in a great spot to...
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Had two weeks in the H10 Adeje Palace in May, the hotel is a nice place to stay but in need of a bit of attention. Our room was ok, bed was huge and comfortable, the TV was not good, for the first...
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We stayed here for 5 nights and although we did enjoy our stay, it could be better. The privilege thing
Only segregates and allows people paying approx €40 each per nights separate check in,nicer...
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My mum and I booked to stay here in March for 5 days. My poor mum (who's 82) only stayed one night as she slipped in the shower cubicle on the first night! fracturing her pelvis and ended up in the...
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We spent a week at this nice hotel. Situated in a quiet area it was perfect for relaxation. Lots of garden and pool area space it is what you would expect from a 4 star hotel. The staff are excellent...
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We arrived at the hotel just after 7pm, first impressions were very good, our room was nice, balcony spacious, we had a side sea view on 7th floor.
We had to pay for a safe for a week which was €25...
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I am currently staying here after previously staying in H10 Conquistador in Las Americas. (Excellent Times & Service)
At the Costa Adeje Palace, Unfortunately you are required “For Security Reasons...
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Stayed here for a week in April, two adults and a baby (one year old).
Reception and check-in: professional and fluent. Very efficient.
Room: We booked a junior suite, which was located on the sixth...
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Stayed for 5 nights Half Board at the H10 Costa Adeje Palace. Arrived too late for 1st evening meal so received a cold buffet... minimal selection on offer and nothing suitable for my wife.... I...
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Situated on the sea front this hotel is in the perfect location for the beach. The hotel as it’s own shuttle bus that travels daily to player del America. And there is shops and a super market...
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Nice stay in quiet area but hotel perhaps a bit too large . Staff dealt with any issue promptly and we enjoyed our week stay. Food selection was good .We moved room as we had requested a sea...
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Our room was very clean, very spacious with a very big bed. We had a balcony where we could put our towels and bathing suits to dry and where it was nice to stay in the evening. The food was...
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We came here for a week and hotel.is lovely ,meals ,staff where excellent only few wee snags
You don't get iron or iron board and have to pay for iron services
You have to pay daily for safe which...
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I said here last week with a group of 6 friends for my hen do. The hotel was excellent with a great range of food on the buffet! Staff were always helpful.
Only negative I found was the mattress was...
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Only reason not giving 5 stars is because dining room is buffet (I'm old school). . Not in the centre of things but great for relaxing by the pool all day -and it's on the beach - and good poolside...
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Having done my research on trip advisor I decided to book my week with my two teenage children in Tenerife at the H10 Costa Adeje Palace as it had the best reviews. On the positive side, nice big...
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Spent a week in the H10 on half board and it was just wonderful. The food is fantastic, particularly breakfast with fresh honey, Cava, Pancake stations and fresh yogurt stations etc to boot. The...
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Returned to Tenerife after a 14 year lapse with some trepidation as son was unwell on last visit but ALL WENT WELL! Fabulous hotel at the quieter end of the main "southern" resorts but standards are...
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We stayed here as part of an island hopping trip with Saga . Nice hotel ,large airy reception ,nice room with all the tea-making facilities ,a fridge and a safe which you paid for ,which seems to be...
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It was my first international visit to a place from India on account of my HONEYMOON!! And the staff knew it.They gave us a welcome surprise with a bottle of drink and a card.And the view was...
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Just returned from H10 costa adeje palace as a family of 3 with a 5 year old. Booked a junior suite as the sofa bed looked nice and clean and big in the picture- it wasn't. When we tried to pull it...
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Booked four days on half board partial sea-view basis and was pleasantly surprised to find our room actually overlooked the pool rather than hidden round the side like I was expecting. Room was big...
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I am currently staying in this hotel, having travelled here with Jet2 yesterday. We paid extra for a pool or side sea view room. Technically that’s what we have been given but I wouldn’t have thought...
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I would not recommend the H10 to a solo traveller or anyone looking for a quality hotel - the place is large and impersonal, tired around the edges and sometimes in the middle - cold bedroom (no...
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We stayed for a week on the all inclusive package.
A bit of a mixed review, so here is the good and not so good.
The good:
Great location at the top of Costa Adeje. Nice walk to La Caleta or further...
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Set in lovely grounds, with swimming pools and hot tubs.rooms are spacious,clean and comfortable. Hotel is dated and needs some TLC. There is nothing much in the way of entertainment in the area...
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My wife and I stayed here for one week last month. The hotel is situated right on the beach at the quiet end of Costa Adeje, but only 5 minutes walk from amenities. It is an excellent hotel, with...
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As a family of 4, we stayed half-board for 1 week in mid-March. We elected to take 2 adjoining Privilege rooms overlooking pool and ocean, plus separate lounge and seating area near the sea.
The...
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Just back from a short break at this place and can't complain. We were 1/2 board but swapped dinner for lunch each day as we like to have a wander to different places at night. Good choices at lunch...
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Te first room we had was dark and at Ground floor level we complained and got a much better room, food, facilities and location was excellent with Para gliders landing on the beach right by the hotel...
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Great position and lovely room, a little disappointing in that booking was for sea-view which did involve leaning over the balcony to see it.
I only booked B&B as its good to explore and get out...
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Having just stayed half board at the H10 Costa Adeje Palace, I can say we won’t be returning! My husband and I were very disappointed. We were initially given room 207. Walking to our room, the...
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I had low hopes when visiting this hotel but as soon as I got there my whole family and I were made to feel very welcome. Both rooms were ready on arrival and we spent no time going around the hotel...
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We were here in Jan for a short break and are back again. This is a big hotel with very friendly helpful staff. We've been AI on both occasions and worth it as it is not local drinks but premium...
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Stayed half board at hotel. Emailed hotel about 1st anniversary and on arrival we were given a room with garden views and a welcoming bottle of fiz! Food was plentiful - we had no complaints. Hotel...
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The hotel is beautiful in and outside it is not a question. There are lot of activites, amazing places to have rest next to the ocean or the pools. The food is delicious and there is a really wide...
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Just returned from a 10 day holiday with friends. Hotel location perfect and ideal for
walks and amenities. We booked Privilege Rooms, which where very spacious,clean
and with excellent facilities...
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First of all let me emphasise there is nothing wrong with this hotel. The rooms, facilities, grounds, the food etc were all nice, I just expected someting more than nice. The hotel could have been...
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Good points and bad points. Contact me for a full review else where.
Staff fantastic especially Margarita, Yurena, Roberto, Francisco, Asdrubal, Tania, Monica, Monica, Dolores etc etc
Avoid this man...
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Stayed here for two nights, one night before and one night after a week's visit to La Gomera.
We were part of a group on a Ramblers holiday to La Gomera.
The hotel is very large nearly 500...
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An annual holiday with my mum.We arrived at the hotel before our room was ready but had our cases put in the secure area and were given full use of our all inclusive benefits.
First impressions were...
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We stayed Xmas and New Year 2017/18 for 2 weeks as Privilege Guests. We have stayed at other H10 hotels on the same basis and this one does not get anywhere near the standards of the others.
Most...
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Overall we had a pleasant holiday at the Costa Adeje Palace and were reasonably impressed with the benefits of being H10 Members. However, there were shortfalls in handling my husband's gluten free...
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My husband I spent 5 nights in a junior suite. The location was brilliant for us and the hotel outstanding. The bathroom was a little dated but everything was very clean. The food was lovely, lots...
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This hotel was just what we needed relaxing, hotel staff very helpful and friendly ,clean ,lovely sunsets& walks weather was good and I wish I was back there now .
We plan to go again this year...
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In general the hotel was good value and the facilities were good. However it was a bit soul less . The dining room for breakfast felt like a canteen, the lying out beds were very uncomfortable and...
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Good hotel as normal for H10 good size and style bedrooms clean and tidy decor. Plenty of hot water in bathrooms. Good buffet meals with plenty of choice and show cooking, we stayed half board the...
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Second visit to the hotel. We visited in September last year and this was a return visit in February for some winter sun. Lovely clean hotel with very friendly staff. There are guests from many...
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Booked what should have been a very special unique holiday at the H10 Adele Palace having been impressed at other hotels within the group. The hotel was generally in reasonable condition however the...
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When we were shown on arrival to room 018 we were a little disappointed. It is on the back of the hotel near the services (refuse collected at 3.30am on Thursday morning). It is also a dark room and...
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Visited as part of a group going to three islands. This hotel is big, has a sizeable pool, a very good pool bar and access to the seafront. Local bus 467 passes nearby en route to Los Cristianos...
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stayed for a week end of Jan with Jet2. first impressions impressive hotel in a good location. check in left something to be desired on customer service. taken to our room which was needed as a bit...
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Four friends enjoyed a ten day stay in this hotel. We found the location perfect,ideal for a walk along the coast to La Caleta and El Duque.,Rooms were spacious and any faults remedied almost...
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Had a fantastic stay again in the H10 Costa Adele Palace Hotel in February half-term. As good as we remembered from last year. Staff are friendly and helpful. Rooms are comfortable with plenty of...
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We stayed a second time in this fabulous hotel, on a quiet stretch of the coast, with direct access to the promenade.
We booked a privilege stay and expected a 'privilege' treatment.
The booking had...
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We stayed as ‘Privilege’ guests which was well worth the extra, upgrading to a 5* experience within the 4* Hotel, which allowed the following extras:
- a la carte table service for breakfast and...
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We are just back from a two week stay at the Costa Adeje Palace,and would like to say a few words about our experience.The rooms and the public areas were well looked after ,at all times
The...
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Stayed here Nov/Dec 2017 and were pleasantly surprised at most of the boxes being ticked...( they say your perfect holiday hotel is elements from ones you’ve visited ).
Food-excellent, good choice...
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Wonderful hotel spacious rooms and very clean,the food was fantastic such a good choice and always hot.The pool area was very spacious with plenty of sun loungers,we spent 10 days here in January our...
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stayed at this hotel for Week in January. Very pleased with all aspects of our holiday .the hotel staff were all very friendly and nothing too much trouble. We stayed all inclusive and the food for a...
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We stayed for 2 weeks all inclusive non privilege (we debated upgrading but the basic all inclusive was so good we saved our money.
Reception one of the few hotels we have stayed at where reception...
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We had a room on the first floor which was quite noisy. We complained and it took 24 hours for them to suggest a room change but by this time we couldn't be bothered so resorted to ear plugs. The...
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We stayed at the hotel for a short break to celebrate a big birthday! On arrival the hotel is quite impressive, well looked after & clean, check in was ok, no real warmth or welcome. Location is nice...
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Enjoyed our stay food excellent. Staff were friendly especially Thomson who works in pool bar and piano bar gave great services,and Monica who works in dining room.however we feel their could be...
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This is a very big hotel, so everything is on a very big scale. It is built and decorated in the tradional Spanish style. It is very clean spacious, comfortable and airy. Staff are very friendly and...
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Booked this hotel on a recommendation from a friend. It was a special birthday celebration so we upgraded to the privilege rooms. Rooms were lovely, great views, comfortable bed & rainfall shower...
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Spent a week in Costa Adeje Palace Hotel. Good location for the promenade Cheaper than many other hotels in area. Service with Jet 2 very good, especially the check in service at the hotel. Hotel...
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We stayed at this hotel for 4 weeks to get some winter sun it was beautiful weather all the time even up to 23c at night .We had a lovely room overlooking the pool and sea we did ask to be moved to...
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Have just returned from a week at this hotel. It is claimed to be a four star hotel and in some ways it is but unfortunately it is badly let down in ways which render it a two star
We had to...
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We have just spent 11 days at this hotel and we thought it was superb. The reception staff were very friendly and answered any question we gave them politely. Our room was on the 2nd floor at the...
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I thought the hotel was lovely. Very pleasant staff, great food. The hotel was set in beautiful grounds. I was disappointed that our balcony was in the shade and overlooking some excavation of a...
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We flew with jet2 for the first time and I would recommend them especially if you need assistance at the airport we arrived at the hotel and we were given our room number 019 never book this room it...
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Our 3rd visit was marred by staff attitude/lack of customer service on 3 counts. We took it up with duty manager at the time but she just tried to justify it. As we finished the meeting, we pointed...
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We were two families spending New Year at the hotel. We have stayed at several H10 hotels over the years and this was by far the worst. it was almost as if it was two different hotels.
The...
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The wife and I have just returned from a week’s stay at this hotel and all I can say about it is WOW!!!!!!!!! Fantastic location,20 mins walk into the loud nightlight of Costa Adeje and 5mins walk...
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Arrived on Sunsay 14 January for a seven night stay. Reception quiet on arrival and got into our room on 5 floor which was requested by email.
We found the room view side sea and pool which we paid...
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The hotel is lovely and food also good. Buffet style with plenty of choice . Rooms are spacious and clean. Staff are friendly and helpful.
Great hotel to chill out but in a quiet area (la Caletta...
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Please don’t read all the negative reviews on this lovely well run hotel! We travelled for a week on 15 th January, the hotel staff are lovely, courteous and very proffessional at all times. The food...
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First visit to this hotel. After reading one or two reviews wondered if we were in same hotel. Had a good size room which was a family room and it was kept very clean and with plenty of toiletries...
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We booked independently online and in special requests asked for a twin bedded room (which was offered online but not guaranteed) plus bathtub - which was standard online. We are both OAPs and twin...
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Stayed her for a week Jan 2018 we visit this area in Tenerife at least 3 times a year so we knew it's a lot cloudy up here on most days so that's why I like a hotel with a heated pool cause I luv to...
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This large hotel in a good position has many good points, ie excellent staff in all departments, good food and extensive well maintained gardens, but having said that, it is in need of some sort of...
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The hotel was huge but very well maintained and scrupulously clean. The only downside would be, for more elderly or infirm people, the vast amount of stairs involved as it’s not always possible to...
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Visited this hotel on Boxing Day until 2nd January, as a treat for mine and my wife’s 60 birthday, reading the reviews we are wondering if we stayed at the same hotel, to start with one or two...
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First of 3-week stay:
Positives: Nice grounds with waterfall, nice flowers and plants, 15 min walk to La Caleta nice little village, 15 min other direction to Del Duque gorgeous beach and shopping if...
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Please don't waste your money.
Arrived on 11th January. No friendly welcome from the female receptionist. Reception area very nice. Directed to the lift to our room. As we exited the lift no signage...
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The hotel is nice! Location: walking distance to la camera: perfect. But the buffet is not the best buffet I've ever tasted (I'm being nice). The room is a nice size, with a nice balcony, but the...
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We have stayed at most of the four and five star hotels in Costa Adeje and keep coming back to this one. Can't see a huge difference between this and some of the more expensive five stars. There...
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We stayed here for 5 nights to celebrate our Wedding Anniversary and the New Year. We expected to pay a premium just after Xmas - New year, which we did.
The good points were the breakfast was...
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Travelled to H10 Adeje Palace Hotel for 2017/18 New Year. Not good value or a Four star quality. This hotel is a barely Three Star. The overall impression is a hotel needing a comprehensive...
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I've spent arround twentyfive weeks in the island of Tenerife for the last twenty years. The last years I've celebrated new-year there. This year me and my common-law spouse spent ten days over new...
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I brought my mother here as a treat having recently stayed at the Sheraton with my other half and really enjoyed the area.The hotel was fine overall although it was by comparison not as well...
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Nice quiet room,large in size,convenient for dining and pool area.
Large hotel,and imposing from outside,but looking a bit tired in areas,some condensation problems in some areas.Also grey path areas...
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There are five 4* H10 hotels along the six mile stretch between Los Cristianos and Costa Adeje. The Los Cristianos end being older but with more places to eat, drink and shop.The La Galeta/ Costa...
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Great hotel, Excellent Location Near del Duque Beach Great for family,s Couples Sole Travellers. excellent Choice of food and drinks
well worth up grading to privileage room drinks and snacks all...
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A wonderful Christmas break. The hotel ambience for this time of the year caught the festivity ambelence with everything for all ages. Food superb with an excellent choice.
Not so comfortable...
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I must disagree with previous review.
We are currently staying in Room 557 and are NOT all inclusive but our experience so far is fantastic.
My husband broke his ankle before we came out and the...
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Would not recommend this hotel as this is what we face every morning and night to be told that we have no ants in our room , also to be insulted when asking for compensation for inconvenience, we...
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Stayed at this hotel over the Christmas period. It deserves a five star rating. We have stayed in other five star hotels in this area (Costa Adeje grand palace and the Sheraton) and this surpassed...
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this hotel has a massive choice of food of good quality, very clean rooms, great pools, and the beach only fifty yards away, and 100 yards away is a beach bar with live music, great food, and you...
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The hotels at the end of the promenade, just in front of the sea. Wonderfull garden, very clean pools, good food, only a little noisy in the big restaurant, but you can try to get a table on the...
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We spent a wonderful week at this hotel between 26 November and 3 December. We booked half board through booking.com and upgraded to all inclusive on our arrival at a reduced rate. Worth thinking...
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Stayed from the 8th until 15th December...
Quick and friendly check in..
No cava or orange juice on arrival as in other H.10 hotels.
Given room 216...
Nice large room recently refurbished.
Great...
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Excellent place to stay in Tenerife for those who is looking for relaxing,calm atmosphere, comfortable location and beautiful views. Food is high level, big variety, always fresh. 5 minutes of walk...
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About Us
We traveled as two couples, both booking a standard room on All-inclusive with H10’s Privilege services, this being the first time any of us had stayed at the H10 Costa Adeja Palace.
The...
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Stayed from 25th november til 30th november only a short break. Lovely spacious hotel with many areas to explore and sit and watch the world go by. Staff very friendly and always working hard. We was...
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The reception staff were very freindly and helpful. Our room was exceptional. The best hotel we have stayed in for a long time.
We were given a junior suite and had booked a superior double with sea...
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We had a fortnight here from the middle of November. We found the staff to be excellent from the receptionists who arranged a change of room for us - the room was very good but facing the wrong way...
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the staff in reception and the dinning areas were very poor ( having traveled around the world for 40 years ) they were the worst i and my wife have encountered .. the reception staff were rude and...
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This was a very short stay - 3 nights. The room was clean and spacious although one of the reading lights had no switch which was a pity. It would have been better had they told us at check in that...
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We stayed here at the beginning of November with friends for a week & had a most enjoyable chilling holiday. One of the reasons we picked the H10 was because it was only a 10min taxi ride away from...
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Hi
We are currently staying in room 272 which is lovely unfortunately your receptionist Sara has been very rude on reception and when we rang reception to enquire about coffee. She told us 4 coffee...
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We stayed as a couple at this hotel the middle of November. This was our first visit and we were very impressed.
We arrived late afternoon and booked in at the privilege desk which was very...
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We stayed here for a week in November and had booked the prestige option and all inclusive, which was not cheap. We were given a room on the fifth floor, the room was fine but I wouldn't have called...
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Hotel room a little tired but good size with nice balcony and effective aircon. Excellent wifi, although tv reception a bit hit and miss. Lovely pool area and good value food at pool bar. We were...
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Stayed here for 5 nights in search of some winter sun which we definitely got.
Hotel was brilliant, rooms and all areas of hotel extremely clean and well kept.
All staff we spoke to were very...
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Firstly, you must like walking, unless you intend to stay in the hotel. Rooms good size and beds very comfortable. Great breakfasts. Plenty of sun loungers. Friendly helpful staff, mostly. Large open...
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Just returned from a four night stay at the H 10 Costa Adeje Palace With 41 other guests for a customer sales conference. Arrived at the hotel to be greeted in the reception area by a very...
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My sister and I stayed at hotel for 5 nights in November with 4 teenage girls and had 2 rooms. On arrival, there was confusion around the booking which was sorted however from then on we were made...
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Overall this hotel was good.
A few tips though - Pros- If you like walking this is the hotel for you. Take walking shoes as it is the last hotel on the block and therefore a good walk anywhere. The...
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Our friends bought us this holiday to celebrate my husbands 70th birthday because it was our favourite hotel. It is still our favourite hotel we had a lovely time the staff and food were first class...
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Absolutely fabulous. Have stayed here quite a few times. It’s probably our overall favourite hotel in Tenerife.
Location great with superb walks along the promenade towards Los Cristianos.
Also love...
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Good hotel and gluten free options. Lovely staff and spacious rooms. I would stay here again. Peaceful location and nice gardens. Confusing hotel layout it's hard to orientate yourself. Handy...
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Firstly we have visited this hotel many times over the years. This time however, our first couple of days did not go well. There seemed to be lots more guests and less staff, consequently the service...
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Impressed the way H10 held up their hands to our ‘non sea view’ room. It may sound silly but gotta see the sea and when your booking specs this out we smiled and said ‘we got a problem’. See for...
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Lovely hotel with fabulous pools and grounds. Plenty to see with walks along the promenade leading to beautiful bays. Evening entertainment was excellent along with the good food. Staff very...
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Just returned from a weeks all inclusive holiday at the H10 along with another couple. Overall we had a good holiday but there were a number of things that could have made it excellent.
The overall...
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Lots and lots of this hotel are great. The rooms are quite modern - loads of storage, beautifully clean and are a good size. The TV we had had all of the "old channels" as well as Sky news - which...
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Our family is on Tenerife for the 5th time, usually we booked another hotel, but now it is on renovation, so we decided to try something new.
From the very beginning it starts with maze of different...
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I went with a group of friends for our 40th birthdays. We had to go in school holidays as one of us works in a school. I was really surprise that although the hotel was busy it was fairly spread out...
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Costa Adeje Palace is a 30min max ride from the Airport situated near other huge hotels of the type. A terracotta, Moroccan tile hotel contradicted with fresh white bedrooms and large spacious white...
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Spent a couple of nights at this hotel. Reception staff very welcoming, room (658) was lovely - very spacious, comfortable and clean. Beautiful sea view. Lots of beds around the pools - we had no...
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Stayed for a week half board recently. The public areas are nice and the grounds and pools well kept with access straight on to the seafront promenade but we were really disappointed with the food...
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I loved this hotel. I stayed here for 3 nights 16-19 October and had the best time! The hotel is so lovely, the staff are friendly and the hotel room was spacious and nice. We went half board and...
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My first experience of all inclusive with Jet2 and I would certainly return to this hotel. The reception and drinks area is impressively spacious and comfy, entertainment most evenings provided by...
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We had a 7 night stay here second week in October on the all inclusive privilege basis as we usually do in the H10 hotel group and had a thoroughly enjoyable and relaxing week. We had a 2 hour delay...
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Just spent a week in this hotel on a half board basis.
First the positives... The hotel and grounds were lovely with easy access to the seafront and promenade. The staff were very pleasant and...
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We travelled with Jet2 for a 4 night stay at the H10 Hotel.
We previously stayed here in 2012 and enjoyed the new the Japanese restaurant.
The food quality was very good at all the restaurants and...
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Beautiful restaurant. Music playing . Great sangria and fantastic food . We ate here 3 times while holidaying . Beautiful clean restaurant, and staff all smiling. We had mussels and prawns and they...
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Generally the whole hotel is out of date and needs refurbishment. The bed and pillows are very comfortable. I am currently staying full board (excludes drinks) buffet style. Breakfast is ok but...
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We were relocated here from our hotel of choice by Jet2, if you like isolation, international entertainment, jugglers, acrobats, dire backing track acts, indifferent service at meal times, you...
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My husband and I spent 11nights at this hotel. The pool areas and grounds of this hotel are wonderful. Glad that we chose this hotel well away from the busier areas of the resort. The check in on...
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This place is without doubt the best place I've stayed in Tenerife. The pool and garden area was the most beautiful I have ever seen. The only flaw for me personally is that I don't feel that they...
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We visited H10 Costa Adele Palace this year, as the hotel we had visited in the past was having a lot of construction work done. However, we weren't disappointed - this hotel is beautiful!
It was...
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Stayed here half board for 11 nights from September into October 2017 and had a really lovely time. Not much to say really, everything perfect!
The nearby beach isn't pleasant for bathing but...
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Had to return and am pleased to report that the experience was just as good, if not better, as when we went as a couple the same time last year. The outside eating area at La Tosca has been extended...
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A good location, and the hotel is spacious with an excellent pool area. We had a good room with a balcony which had partial sea view and the balcony with its table and chairs was a bonus. We...
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Just got back from an enjoyable 10 night stay here, but last day was spoilt by the bully boy tactics of the management.
Our party of 4, 2 being in there late 70s was asked to pay our hotel bill as...
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Stayed at the Adeje Palace at the beginning of september. We stayed in a privilege room. The room was lovely, the privilege areas were amazing, great service from the beach area, something every...
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Keep coming back. If you are looking to party or have teenagers, don't come here. If you are looking for a relaxing break listening to the waves with friendly helpful staff, then do come here. The...
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We had a relaxing break at the Costa Adele Palace 21 to 28 September.We like a reasonably high floor so I requested 3rd floor or above by e-mail.On checking in reception said yes we were on the 3rd...
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Struggling to maintain its 4 star status. Food in the main is self-service buffet, good to average.
Our room needed a lot of maintenance. Two important items, bedside plug cover falling off every...
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Last visited this hotel some 10 years plus ago and a Wedding invitation prompted our return .
Singularly impressed with all aspects of the Hotel especially the service standards , cleanliness...
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Husband and I visited for a week in September - cannot fault hotel at all. Standard and choice of food was fabulous - first all inclusive holiday that I was happy to stay and eat in the restaurant...
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Just returned from a 7 day break @ The Costa Adeje Palace hotel. The bedroom and bathroom were spacious and kept spotless. The restaurant food, primarily buffet style was varied and excellent, with 2...
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4 days in to a weeks holiday and can't fault the hotel in any way. The rooms, restaurants and pool areas are spotless and the staff are fantastic. I would thoroughly recommend this hotel, we will be...
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Really great location with lushious gardens and big trees. The room was clean and quite modern the bathroom was clean but in need of a revamp. The food was lovely and tasty very big selection and...
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Nice big rooms although one view was of construction and cranes ( hotel can't help that ) de ent swimming pools - breakfast was ok fresh fruit, yoghurts, breads and patries lots of eggs fried, boiled...
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We first visited this hotel last summer, (see my previous review) but decided to return this summer as we'd had such a great time.
The customer service we received in the summer of 2016 was...
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We had a nice room on the 5th Floor for a week, overlooking the pool area and the sea.
The Hotel is spotlessly clean throughoutinside and around the pool area.
The staff are very friendly, especially...
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My boyfriend and I stayed here for the last week of May, bit of a late review but felt like I had to write about it.
We stayed here for a week half board and we loved it!! I know people mentioned...
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The staff at FO, extremely polite. The hotel, în general îs very clean and spacious. The breakfast îs just perfect The same as the dinner. Huge variety of dishes on the buffet. All together I highly...
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We visited this absolutely stunning hotel after getting married in July 2017, 2 words...... Blown away!!!!
We stayed for 7 nights and every minute here was a joy, chilling, swimming, mealtimes...
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Stayed here for one week and payed for upgraded room and it really was a let down. Complained to reception about the quality of room and the cleanliness was terrible in the bathroom, nothing was done...
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We visited in June and booked as part of he privilege / all inclusive option (booked in U.K with travel operator)
Rooms were huge and clean and tidy, maid service was daily and we were lucky to have...
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Clean and reasonably well managed, breakfast - I have been to many hotels in Tenerife South and none of them serve English bacon at breakfast although the bacon here was ok - sausages are...
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Hotel was great! Food of a high quality, there for 14 days and did not get bored with choice. We were all inclusive and the drinks were branded, larger on tap or bottled, water, soft drinks and...
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We stayed as a group of 11 people with 5 children. Food was fantastic. Staff were friendly. We like the location of this hotel. It is easy to go to the beach and we like to amble along the promenade...
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Hotel clean grounds lovely food excellent we are half board drinks are expensive we like to pop to other bars and resturants lots of beaches in walking distance pool area excellent night life some...
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This is our second visit, we are here now for two weeks, love this hotel, great location lovely resort and I cannot fault anything, we were impressed last year but blown away this year, our suite is...
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Had to wait a couple of hours for our room to start with but the reception provided us with a key to the luggage room and towel cards. Lovely room, view was just of other rooms and the inside pool...
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customer service was excellent, porter taking bags to our room whilst we caught the restaurant before closing in the first 2 hours of being there, Room was spacious and beds were very large and...
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This Hotel is situated near the beach Playa del Duque, 10 minutes walk.
We had a nice clean room with an ocean view from the huge balcony-it was tremendous, the sound and the breeze of the ocean is...
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Just returned from a weeks stay at this lovely Hotel. I was staying with my teenage daughter on an all inclusive basis. The grounds of the Hotel were beautifully kept with lovely pools (although as...
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First time my husband and myself have been away together without the children as they are now grown up and doing their own thing, this hotel was perfect for us. Check in was quick and easy, we paid...
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My husband and I stayed at this hotel for 2 weeks in July. When we booked we didn't know whether to book half board or all inclusive but so glad we booked all inclusive. Loved the food and...
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Didn't disappoint, but didn't overwhelm either.
The hotel was very much as expected; good size bedroom, ensuite & own balcony. Poolside space reasonable and didn't feel like you were sitting on top...
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We just returned from this Hotel and we were very disappointed by the service and what was offered we book the all inclusive package and it was in fact an all refused instead !they said that because...
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really nice rooms and comfy beds, slept like a baby every night.
great out door jacuzzi to relax in after a long walk and back from ther beach which is right at the back of the hotel.
Food was...
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Was our second year on the trot to this hotel. We are a couple aged 23 and it's such a beautiful place and location. We like cocktails of an evening an Altamira cocktail bar just a short walk from...
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The Costa Adeje Palace is located a 15 minute walk from the shops and is situated in a secluded bay, right on the beach. Due to the volcanic sand, we didn't venture onto the beach for more than a...
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This hotel is on the edge of the resort of Bahia del duque and is a short walk into the main restaurant areas along a lovely promenade, ideal for a stroll after dinner. We booked on half board with...
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Just felt as l needed to write this review but not sound as if l am moaning!
The hotel has some stunning sea views. We booked this hotel because it had Privilege rooms. Which we had experienced...
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Last minute choice as La Pinta hotel was under refurbishment.
Food: half board could not fault the breakfast or evening meal, but then I haven't had a problem with meals in Adeje and paid less...
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This was our 3rd visit to this hotel, having previously visited in July 16 and March 17, and we will definitely be back. All facilities are of a very good standard, staff are happy, friendly and...
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First time at a H10 hotel. the hotel is large and there is plenty room everywhere that you don't bang into anybody - be it at breakfast - at the bars - round the pool.
we stayed on a B&B basis and...
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After being guests in H10 hotels in Lanzarote 8 visits on Privilege Service last was in January we decided to try this one in Tenerife. On arrival wee bit wait for Privilege staff to appear but we...
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My partner and I recently spent 4 nights at this lovely hotel in the middle of June, and aside from a few cloudy days, we couldn't fault it.
We were greeted by a very friendly receptionist who...
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My sister and I spent two weeks at this hotel mid June to early July 2017. Disappointing to say the least. Check in was disappointing we had booked a twin room but were allocated a double: after...
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Recently visited this hotel and had no problems what's so ever, the hotel was beautiful and in a fantastic area. We had an amazing holiday here at costa adeje palace and would definitely return. The...
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My wife and I visited this H10 hotel for the third time I'm 3 years. Why, because it is a great place to spend a week. We had the all inclusive package. I emailed the hotel prior to our departure to...
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Just had a lovely week here with my hubby, the check in was quick and efficient, our room wasn't quite ready but we went and had a complimentary coffee and a stroll around for an hour so no problem...
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Interesting to read as far back as April there is a review indicating birds flying around the dining room. We have just returned from this hotel after an 11 night stay on 27th June and that was my...
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We have had a fantastic week stay - no faults until our final day. We arrived on a Saturday evening at 22.30 and leave today at 17.50. We paid for one week all inclusive and had our all inclusive...
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One of the best hotels I have stayed in.
Spotlessly clean, our room was immaculate.
Great service, from the minute we checked in, in fact on arrival the receptionist advised we had been upgraded to a...
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I recently stayed here with some friends and we had a great time despite not having much sun! The check in was speedy and efficient. We were all inclusive, but we weren't given arm bands as I have...
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Upon arrival, staff were very friendly and helpful. The check in was smooth, completed quickly and there was no confusion when finding our room.
The rooms are very modern, very clean, beds and...
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I am very fussy when it comes to hotel but I did love this hotel it just had a few things that lets it down
POOL: pool area lovely, however the main pool even in the shallowest part is too deep for...
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Having looked through numerous reviews of hotels in the area my boyfriend and I eventually decided to stay here, and it was definitely a good decision! We stayed all-inclusive, but not Privilege.
I...
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We stayed half board and the food was the best we have ever had at a hotel. It was my sons 18th while we were there and they delivered champagne to his room which was lovely as we hadn't mentioned...
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3rd visit in past year or so and the hotel continues to deliver. All the staff, from reception to the waiters to the cleaners, could not do enough to help make our stay extremely pleasurable. Paid...
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Great hotel, top notch will be back, can't fault the food especially the patisserie counter at the breakfast buffet, rooms very clean, entertainment was ok.
Great courtesy bus to the centre in las...
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This was our first time at this Hotel although we have as a couple stayed at a number of H10 properties in the past . Hotel is very well laid out with nice grounds and a nice pools which when we...
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This hotel is located in a very quiet area and the grounds are beautiful. The buffets are huge, a little too huge for my tastes and some of the food is not as tasty as it could be. Sometimes quality...
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Lovely Hotel, staff very nice and helpful. Beautiful grounds and swimming pool. Food to cater for all tastes. One major fault there are no easy access stairs into the pool. We came here with a friend...
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This hotel is set in a quiet part of Costa Adeje and has a large well equipped complex with ample restaurants and bars, pools ans jacuzzis. There are also ample sunbeds and plenty of space around...
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From stopping at hotel till end of holiday it was absolutely great. Reception staff were welcoming,room maid Violeti was really pleasant and helpful,restaurant stall were also great. Hotel very...
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Me my wife and children stayed at the h10 Costa Adeje Tenerife in October last year .
On arrival there was confusion as to what room we was in and was left too our own devices for 2 hours no...
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Stayed at this hotel May Bank holiday week with my daughter and grandchildren. We were upgraded by the hotel on arrival to a room on the first floor which was a very quite room with a nice outlook...
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Third trip to Tenerife and never again to this hotel. Upgraded to Privilege on arrival (in view of dietary intolerance, wanted to ensure eating a la carte with personal service )at extra cost and...
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So booked this hotel as I had a fab experience at another H10 very recently in Lanzarote. As I was traveling alone thought it would be great to feel familiar with a hotel group. It couldn't have been...
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My family and I visited this hotel for a big birthday for my parents. We arrived around 2pm by taxi and we could check in straight away which was great.
We asked for rooms near each other and we...
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First the good bits Hotel is lovely the staff are always very friendly the food is great lots of variety the pools are fantastic the grounds are amazing always very clean and tidy the restaurant is...
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I really cant understand some of the reviews on here saying the food is bland, boring. At our last dinner the choice was unbelievable, chicken, pork, beef, meat balls, veg dishes, crab, shrimps, veg...
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We were on the 7th floor facing the Sheraton Hotel, there was no sun on the balcony during our 17 days the balcony was dark all day therefore not usable. The swimming pools were too deep min. depth...
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Was so looking forward to our holiday but was disappointed in the location of the hotel. Was disgusted to find we had to pay 4 euros a day to have a kettle in our room with coffee/milk, although we...
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We stayed here for our first family holiday abroad with our 5 month old daughter. The hotel met and surpassed our expectations.
We upgraded to privilege package which I would recommend- especially...
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Just leaving this fantastic hotel. Okay it is a 15 minute walk from the nightlife and in house entertainment ends at 10:30 but those are the only negatives. The rooms are modern and clean as are the...
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Being my fourth visit I still find this hotel is great. Excellent location, good service and great food .There is a huge variety of food at both breakfast and dinner , we loved the sushi table...
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Felt very safe and looked after, staff work so hard and will do anything for you, the room was very spacious, comfortable, and clean...food is amazing!..great location with beach front, you can walk...
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would not go again for few years food was not to my liking and a bit repetitive plenty of food as I said did not like it much but survived with soup big salad and desert with only small main...
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My wife and I stayed here all inclusive at the insistence of my sister-in-law (a former travel agent). Top notch in every way, food, service, drinks (all premium brands). I could not have ask for...
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We have stayed at many H10 hotels in the Canaries but this was our first visit to Tenerife.The hotel is clean and has many great facilities a climatised outdoor pool, jacuzzis, free beach towels...
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We travel to Costa Adeje at this time every year for a weeks chill out (April) but we were so let down by the hotel we just wanted to come home, check in was ok the room was on a lower level opposite...
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Having a high opinion of H10 hotels from previous experiences the Adeje Palace failed in many ways. Registration,Allocation of Rooms which were inaccessible was a disaster.It took several attempts to...
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Just got back from a 5 day trip to this lovely hotel, as we took our grandson and 2 daughters to see our eldest daughter who had just got married and went to this hotel for there honeymoon
Hotel was...
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Was recommended by friends who have both stayed there and had an apartment for years in the resort. At and above expectation - sea view great and paying for the extra privilege room status worth...
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7 of us booked to spend a week playing golf. The hotel reception gave us 4 rooms which were totally unacceptable... dark, dreary on ground floor and with double beds (we had requested twins) on...
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We literally fell in love with the resort the moment we stepped in. Airy and spacious, the facilities are rather new. We have been given a side room (no sea view) but it was very big and comfortable...
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Our second time in Tenerife. The only reason we did not go to the amazing hotel we had last time (grand tacande) was because we wanted a sweet water pool. My kids 8 and 5 year old are pool lovers...
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I can only offer people advise in the 10 days we stayed at the H10 8th - 18th April 2017.
We booked and paid for a room with a pool/sea view, we had neither, all we had was a concrete pillar and tree...
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Emergency construction on floor 6 is making all rooms from 650,550 and 450 very noisy from 11am until 5pm. The work is likely to last until 24 April at least.
Management moved our room but...
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I know this hotel for many years and never disappointed me once. Great place to stay, staff nice and polite rooms big and specious. Great breakfast choices and dinner is good too. Very beautiful...
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Returned to this Hotel having stayed last year, Rooms of a good stanadard with good choice of pillows. Room on same level as last year. Noticed new carpets had been fitted. Stayed on a bed and...
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We have stayed in other H10 hotels so we knew what sort of standard to expect. The hotel is in a quieter location which we liked. The staff were exceptionally friendly and helpful. We upgraded to the...
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Myself and my husband have just returned from a week's stay at this hotel. Good size room with balcony on second floor over looking gardens. Had mishap on our first evening. Arrived from airport...
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Upgraded to the privilege rooms as we traveled as a party of 6 girls celebrating our 50th year. Fantastic choice of hotel, food was delicious, drinks were all included even the branded ones with the...
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Just got back from 12 days Half Board, we were allocated a room on floor 3 (386) same level as reception although we had requested a high floor, however the room was excellent with a garden view...
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big birthday surprise, 4 night stay at this wonderful hotel. Staff fantastic very friendly, upgraded room due to birthday. Bottle of champs on ice the afternoon of my birthday from the hotel. The...
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Myself and my partner stayed in this hotel for 2 weeks in 2016. We were there in July which was peak season and the hotel was full. This did see service a little slow at the pool bar however, we were...
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We booked last year for you 30th wedding ,did email and ask for nice room,we were told we had been upgraded,but were put on the first floor,looking on the side of hotel.( we did get some nice wine...
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Not sure why this is only a 4 star. We enjoyed a wide range of really good food, the hotel and rooms were clean and appeared well maintained, there were plenty of sun beds and the heated outdoor pool...
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Having recently returned from a weeks stay in a sea/ pool view room can honestly say one of the best hotels we have stopped in.
After reading some negative comments before can only think these people...
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We had an amazing week at this hotel with All-in. The All-in service was better than the expected, once you can get all the big brands of beverages, not just the local ones.
The service of the staff...
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Stayed for a week in Junior Suite 323 which is on the same level as reception but 3 floors above the lovely pool area.
The suite was a good size with great views. It was in reasonable condition. 2...
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We returned to the H10 Adele Palace for the fifth time and were not disappointed. You get a good deal with Jet2holidays but we have previously done our own thing directly and avoided the wait for...
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In a Tenerife full of constructions this hotel is very nice.. a good location with an ocean view .. nice swimming pools and good food The rooms have a small balcony with chairs and table and are...
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We were delighted with this hotel which suited us exactly. The room was comfortable with a good size bathroom. Downsides on the room were no kettle (4euro a day to rent - we bought one for 19 Euro...
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We have just returned from a great holiday at this hotel. Having booked a Privilege Room we expected a priority check in as promised. However no one was available and reception seemed vague about our...
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Amazing hotel. Amazing food. Amazing setting. That pretty much sums up this place! Plenty to do in a short walk, views of both the sea and mountains, and offers a free shuttle bus to get to Los...
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Just returned from a 7 night break on the 12th March to celebrate by birthday. Hotel is well laid out with 3 large outdoor pools surrounded by palm trees, and a good seafront location. The indoor...
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Very dirty with poor services. Black mould everywhere in the bathroom roof, door, all of the tiles. Staff are nice but the hotel is most certainly not worth it. No iron anywhere in the hotel. You...
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I think we were a bit unlucky with this one. We stayed here with a Saga package tour, so had no choice of room. Ours turned out to be at the end of a wing on the ground floor with a concrete wall...
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Stayed last week for 6 nights. Very enjoyable stay with many plus points. Great location on the seafront, this made it ideal for walking to La Caleta to the right or el Duque/Fanabe area to the left...
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First time in Tenerife! A nice place with a lot of big space. The atmosphere was very ok, a lot of nice people. The entire resort is perfect for his four star. We took a superior room with garden...
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Visited this hotel in March 2017 having visited the area several times in the last few years. The location of this hotel cannot be faulted .its position affords leisurely walks along the seafront to...
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This hotel is a wonderful place with a great breakfast, the most terribly hard beds imaginable, the most wonderful hotel gardens and sun beds and a very average evening meal. The staff is good...
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I absolutely loved this hotel!! The staff were very kind and helpful. I have loads of food allergies and the restaurant manager was very accommodating and made sure I was happy. Can't wait to go back!
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We returned for a second year to this fabulous hotel, in a great location. The staff are all very polite and friendly and the service excellent. There have been many improvements since last year and...
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We spent 1 week at this hotel with my parents, and we really enjoyed our stay! The hotel has a variety of accomodations, is very clean and friendly staff! The location is perfect near the beach, and...
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I booked 3 nights at this hotel as a quiet relaxing break recovering from illness.... not to be!
Having spent over half hour checking in and requesting a quiet room, we were eventually given a room...
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Having returned to Tenerfe many time and always gone to H10 hotel I thought we would try Costa Adeje palace for a change, big mistake. I'm also a member of the H10 club and have gran class which you...
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My husband and I booked a Junior Suite with a Sea View for a special anniversary, in December 2016. We are H10 Club members, and are therefore supposed to have 'special' privileges. These include...
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We booked a standard double room for a week,we were delighted to have a sea view.
There is no point at all in paying for 'Privilege' upgrade unless you want to hide away from everyone else.
The...
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This was a return visit.
I will write an objective review showing the good points and pointing out areas which must attract hotel management improvements.
La Tosca restaurant which is their flagship...
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nice resort with nice pool and beach nearby, parking is not a problem as well as there are carpark and also you can park overnight all across the road near the hotel. Reception has also been really...
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We have just returned from a brilliant holiday at the Adeje palace.The hotel management and staff all work extremely hard and the improvements they have attained are outstanding.We are already...
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We had a great Priviege welcome from Elisa. The best that we had exerienced from any of the 5 other H10's we had tried. (We like the brand!) We had been to this one 7 years previously and found...
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The bed was a little hard but thats a personal thing.
TV channels very restricted for English speaking.
No all inclusive privilege offer with separate restaurant which we liked in the H10 ocean and...
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Great hotel the surrounding is good with comfortable beds in the rooms and buffet is a good choice of food the pool is cold but the area where we sat was good and the hotel bar was good service and...
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The location was very good away from the hustle and bustle of Playa Las Americas with good grounds and plenty of sunbeds available.The hotel itself is tired and could do with a makeover. The choice...
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The location of the hotel is really in La Colleta and therefore quite a distance to walk into Adeje.The room had a sea view the balcony never had the sun and considering it was a Privilege room this...
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We've just returned from a week's stay at the H10 Costa Adeje Palace along with our 2 yr old on her first foreign holiday, and we're extremely pleased with the hotel and facilities.
The staff...
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The location of the hotel cannot be beaten as there is a gate from the grounds on to the sea front.The room had a sea view and was excellent. Location of rooms does alter the enjoyment. Very...
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We went with Jet2 holidays for ten days, and chose the Privilege package. The hotel also offers all inclusive, and half or full board, so three main options.
The grounds are lovely, and there are...
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Visited the hotel with my partner December 2016.
Couple of things that could be improved but will come to that later.
In general the hotel was great, its a big hotel but while we were there it was...
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This is a factual statement quoted from the terms and conditions of stay placed in each room at this Hotel.
" As per the Spanish norm, it is forbidden to smoke inside the hotel and also on the...
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I stayed at the Costa Adeje Palace last summer and absolutely loved it and found all staff very helpful and polite.
I have also stayed in the Grand Del Duque which is amazing but double in price...
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Unprofessional at the front Desk , ( i remember a blonde Lady ...never smiling ) why ????
Days at the swimming pool..terrible !!!!! Pneumatic drill for 3 days !!!! Asked for a refund ..no WAY...
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A large hotel. We paid extra for a sea view but the room was so placed there was never sun on the balcony at this time of the year. The air conditioning did not heat. Ducks played in the swimming...
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Just returned from 7 days' vacation which also happened to be our (slightly delayed) honeymoon and my birthday treat and enjoyed it very much. Good resort, comfortable rooms (we had one with the view...
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It is already the 4th time we visited the hotel. The people of the reception desk are very friendly. Thank you Monica for searching this time a solution for the room problem. I appreciated it that...
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Good hotel but a few downsides that could be easily rectified:
1) having to rent a safe in a room is outrageous in this day and age- the safe is there and should be free. If one does not rent a safe...
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This hotel is in a lovely spot, right on the promenade close to Caleta, nice coves and cafes/restaurants. Much better area than Playa de Americas and Los Chrisianos. It LOOKS beautiful, but most...
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Me and wife have stayed in numerous H10 hotels all over the world in fact we got married in one 8 years ago. We stayed in this hotel for one night having spent 6 nights in our friends private villa...
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Booked last minute threw the hotels website was priced £5400 for 5 adults and baby, at check told price has changed to £5750! Told if was problem to go elsewhere, wanted €5 a day for kettle for baby...
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our room (supposedly with sea view) had a view of a construction site across the road. our room was also on the side of the hotel where there was non stop noise from various trucks (hotel suppliers...
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We enjoyed a fantastic Christmas break.
I was a little apprehensive after reading some of the reviews however, my fears were totally unfounded.
FANTASTIC, from check in to check out. Every staff...
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A fruit baskel will wait in your 'Privilege'Room on arrival!
Well have a good look at it on the photo!
We asked 5 times in 4 hours to get some bananas - cultivated everywhere on the island - will...
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Nice room and balcony, seeview at angle
Fantastic garden with several pools including heated
Very good food at breakfast and dinner
Upcoming part of the adeje beach, easy 5 min walk to the best part...
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Having discovered this part of Tenerife we now only choose the Costa Adeje region and have stayed in several hotels along this stretch of coastline. We 'discovered' this hotel and it has now became...
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Have stayed here before its ok nothing special just a winter break
It's nice but definitely not 5 star as the prices relate so it's good value for your money but you get what you pay for so it's not...
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A very relaxing hotel to spend a holiday. Great location by the sea. Very good amenities. Nothing is too much trouble for the professional staff who are very respectful and friendly. Will definitely...
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My husband and I decided to de stress before the onslaught of Christmas. ( family commitments prevented us staying for a month!!)
We were welcomed back by all of the staff but especially in the A la...
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Begin december we arrived and got a junior suite with fabulous view to the sea.
The privilege service was good very nice on a sandy spot with sunbeds directly to sea and promenade. Almost every hour...
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Stayed 8 days at the Costa Adeje Palace on an All Inclusive Privilege basis and our holiday exceeded our expectations in all respects. The hotel is located at the quieter area of Costa Adeje with a...
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My wife and I Traveled to this hotel on 4 the December for 14 nights. We were with another two couples
I emailed hotel before we went to request rooms close together on a high floor.at check in were...
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Lovely staff. Lovely Hotel. Breakfast amazing lots of choice. Bedroom great overlooking the pool. The corridors are shabby and the carpets are stained and need tlc! We had a super six days. We did...
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my room was so cold i had to put a duvet round me went to reception who offered to move me one person told me to be at reception before breakfast that turnout to be wrong i finished up going back to...
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The hotel is clean, well maintained traditional will marsden parts.
It is due for a refurbishment to certain parts.
Bedrooms comfortable and spacious good views, great location quiet just what we...
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Hotel very dated, staff un-helpful and rude. Rooms were clean and modern. Pool area nice but need to pay extra if you want to sit by beach. Food terrible and same every night. Not much choice. Won't...
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We recently stayed at this hotel as a friend was getting married at the Sheraton next door
Firstly the positives
The rooms were clean, spacious and the balcony was adequate
The check in and check...
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I have a mixed review. As a family of 6 enjoyed the holiday. Very nice resort and spot on weather. Let down - the hotel needs to decided what level it offers, cash or all inclusive. We went all...
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Loved the location of the hotel, just what we wanted but be warned if you like a bit of nightlife this is not the area for you.
The hotel itself was of H10 standards clean and friendly with amazing...
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I would like to start this review to congratulate 3 members of the staff that stood out amongst all others and made our holiday feel that little bit more special. First was Oscar he served us most...
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In the outside of Costa Adeje you will find this 4 star Hotel.
We booked inkluded breakfast and dinner.
It was fantastic!
The hotel has a system of what the price inklude.
Such as coffe maker and...
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lovely hotel, very friendly staff, we was all inclusive and the food was spot on. we took day trips to different place and they pick you up from the hotel. the entertainment was ok we found it better...
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Ask for anything, you will find it or the hotel staff will do there best to get it for you, Front Desk Heroes, The main Chef of the restaurant they made our trip, the view from the window was...
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Another great holiday at the H10 Costa Adeje Palace. This time we noticed that the service in the bars & restaurants had improved as had the entertainment in the lobby bar. The buffet restaurant food...
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Still our favourite hotel in Tenerife.
We find it a delightful place to stay.The food is for a hotel of its size wonderful ane the New Japanese restaurant is very good but the service is...
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Stayed here in July but just returned from another great week, this time privilege stay and well worth the extra cost. Great room on 4th floor with great views. Food and especially the service was...
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We have stayed in H10 hotels in the past with our family so arranged to come with friends. We had to fight with staff for everything, on arrival: we had been told on booking we couldn't book...
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Confortable and clean rooms
Very friendly personnel - nice buffet (dinner & breakfast)
My daughters loved the pool & sunbathing
Is a bit away from the city center so conveniently calm - don't...
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The hotel is situated in a quiet location with views overlooking the sea. The approach to the hotel was okay but the signage looked old and in need of replacement. The lobby was disappointing...
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Just returned from a weeks holiday at the Adeje Palace Hotel. The hotel itself is lovely, but what a disappointment the food was. Breakfast had the usual suspects selection of cereals, but the hot...
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Just returned from here and re-booked already. Lovely relaxing time at the far end of Adeje. Had booked the Privilege upgrade and was well worth it! The Privilege staff on the desk were fantastic and...
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Good hotel. Spacious well appointed. Good food friendly staff .pool area super.
But, soulless, wrong location for me. Too far from any action. Beautiful piano bar entertainment each night, albeit...
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The toilets by the pool area and the reception are disgraceful, dirty and smell revolting! There's tiles missing from the floor of the pool, cracked tiles around the pool and on the stairs. Some of...
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Stayed for a week, didn't want to leave! Thrilled we chose this hotel as when we got there it was even better than expected, the grounds are beautiful and and the whole place is so clean and tidy...
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We had an amazing room with a corner balcony which was a junior suite and boy was it amazing, views of the sea and of all the hotel gardens. As it was our 50th and 10 yr wedding anniversary, everyone...
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I have stayed in many H10 hotels and would not return to this one, more a 3 star hotel. My friend and I had booked 2 superior rooms last November but when we arrived there appeared to be a lot of...
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Had a week at this hotel in September really enjoyed it . Very comfortable and relaxing nice location about a 40 min walk to the harbour which was a bit tough in the heat but used to walk it there...
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I stayed here for a week on business and though not a fan of these mass produced holiday camps I was pleasantly surprised.
Everywhere was v clean, the general ambience was v tasteful & one felt very...
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We stayed at this hotel in March and enjoyed it so much we went back in October. Is was great that a lot of the staff recognised us and gave a very warn welcome. Everything was great once again, we...
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The hotel is a traditional Canadian style enjoying amazing sea views. We booked the hotel half board with the privilege package. Our room 668 / 6th floor was lovely with great views. The privilege...
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I stayed at the H10 Costa Adeje the first week of October, Priviledge all inclusive.
In general, the hotel is very nice and the service is exceptional (especially when you are a woman travelling...
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Stayed here for 1 week, half board. Hotel is lovely and in a great location. It sits in the outskirts of Costa Adeje but in the nicer side of Adeje. Easily a 10-15 minute walk into main part of...
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Pick a different Hotel, the level of customer care and service are terrible, H10 are playing on past recomendations and a numbers game. They are not child friendly and if you do question and complain...
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We are frequent visitors to H10 hotels and were slightly disappointed with this one. We were given two rooms (one a single supplement) by the hotel gym - room ok however it was more suitable for a...
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This hotel is really clean and modern, the staff are very helpful. The pool area really is amazing. So spacious and so many sunbeds, it doesn't feel at all crowded. We stayed all inclusive but were...
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This place is massive. The Privilege all inclusive option is worth the extra cost. The junior suite is great with plenty of balcony room. One drawback is the insufficient amount of toilet facilities...
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Myself and my husband and our almost 2 year old daugher have just returned from week at this hotel. We had fantastic holiday at Adeja Palace. Hotel is beautiful, clean & modern. Room we stayed at was...
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We have just returned from a fortnights stay at the Adeje Palace on an all-inclusive Privilege basis. We have never stayed in such a friendly hotel and can't praise the staff enough. We had an issue...
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We very much enjoyed our week in the H10 Cost Adeje Palace which we chose because of the buffet style evening meal and the availability of organised activities like Boules. The quality of the food...
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Review based on an all inclusive Privilege stay. If you like the convenience of AI but not too keen on the buffet experience then the upgrade is a must.You can have your breakfast and evening meal in...
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stayed here end of August for a week we were a bit worried because reviews seem mixed.We had a great holiday rooms big and clean,pool clean hotel reception quick and efficient and the breakfast was...
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......really?.....visiting the hotel as couple, i was a bit concerned it may be a bit loud, but if anything it was very quiet. I am not convinced they have the balance right with the entertainment...
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Stayed in this hotel for 1 week. Rooms are big and spacious and couldn't fault the cleanliness at all. We stayed in room 107 and the view looked onto the side of the hotel which wasn't that great. I...
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Great hotel in a fab location. We stayed all inclusive with Privilege in a pool and sea view room and the view was stunning. We watched the sun set from our balcony every night before heading to one...
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We are late in posting this review, but had a great holiday at this fantastic hotel.
Don't be put off by some of the 'negative' reviews posted on here regarding the Costa Adeje Palace, as I'm sure...
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The hotel looks amazing from the outside, we had a couple of minor niggles with the rooms, patio doors not closing properly, in both cases the doors were fixed very quickly whilst we were at...
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Nice hotel, food good with plenty of choices. Really nice restaurant staff.
Checked in, sent by reception to the wrong block. As we are both disabled this was not the way to end a long day's travel...
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Me and my partner stayed here for 9 nights in early September. On arrival the hotel looks stunning. Check in was quick and easy. We decided to upgrade to the privelage option which seemed like a good...
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This hotel started out very good, but as the week went on the drinks became weaker but the food remained good.
Very disappointed on the last day we had to check out at 12noon we were begrudgingly...
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Decent large modern 4 star hotel at the quieter end of Costa adeje ,
clean and on the whole well managed , wifi is free and available all around the hotel
inc pool area ,
Food is varied and up to...
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Visited this hotel late august with my partner and 5 year old daughter. Beautiful location, very peaceful. Aqualand and Siam park about 15 mins away in taxi. Animal kingdom roughly 20 in taxi.
For...
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the hotel I thought was excelent.Good food .good drinks.good staff,Good location,near beach,Plenty to see and do.
Good for the kids as well
People might think location is too far out of Adeje ,but I...
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Our stay (3 nights) was very good.
We were upgraded to a junior suite and found a complimentary bottle of wine as it was our 3rd wedding anniversary. Very kind!!!
We opted for the half board. It was...
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Just returned from this hotel,been to quite a few h10 hotels,all as priveledge guests ,as we are club h10 members,this one a bit different as no wrist bands,but given cards,which we constantly had to...
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Have stayed here before and had a wonderful experience. Arrived and rooms not ready, no big deal. Got rooms and very small and dark, complained and upgraded to bigger, brighter rooms. Dinning was...
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I'm here right now. Was worried about the room shouldn't of been it's amazing. The service we have received has been great as well. Was a bit grumpy at checkin this morning as only had 3 hours sleep...
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Stayed here with my family of 8 for one week and after some of the review of this hotel, I was a little worried. The hotel is excellent in every way, it is spotlessly clean, all staff are so friendly...
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Loved this hotel. Great food and 3 restaurants yet for two of these they were for Privilege paying customers. However you could book a table and pay a little extra.
We chose the Teppanyaki restaurant...
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We have been guests in several H10 hotels, B&B and all inclusive, this one certainly has issues that need rectifying.
No issues with the catering/cleaning staff always polite
No wrist bands at this...
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Been to Costa adeje palace before about 3 or 4 years ago, this was another nice stay, although the pool probably needs some repairs as there were a lot of tiles coming off , and I'm not sure about...
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Stayed at this hotel August 2016 with family. Could not fault this hotel. stayed in Adeje previously and this hotel exceeded our expectations. Loved the quiet location and views. Stayed all inclusive...
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My partner and I spent 10 days here at the end of July, beginning of August. Having opted to pay more and have 4 less nights we were delighted by the difference the Privelege package made. Our stay...
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The hotel has a fabulous garden with huge pool. It has a direct access to the beach, but there is not any sunbeds or umbrellas.
The size of the room correct the furniture is simple. Our bed was too...
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Well where do I start. After reading some reviews about cockroaches, food being not good and staff not very friendly, I did have concerns about going here. However, the hotel was beautiful the rooms...
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Booked through Jet 2 holidays as we usually do as flights are reliable and good luggage allowance. Seats together. We knew from previous trips the area the hotel is in .. We prefer the quieter end...
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When we arrived we were offered a room overlooking the pool, but was right near the stage, so bearing in mind that this would no doubt be noisy at night, changed to a room at the other side of the...
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Our main aim for our holiday was to relax and relax we did in this lovely hotel.
We booked just a standard room for me, my husband and our 7 year old. The room was fabulous and very large with a big...
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Currently staying at this gorgeous hotel for 2 weeks from 5th August having read the mixed reviews was sceptical, but from the moment we arrived the service from reception staff to other staff...
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We stayed at this hotel for one week. The staff are friendly, hardworking and attentive. The meals are served by pleasant, efficient staff, tables are prepared and cleaned quickly, therefore we...
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After seeing some mixed reviews I was a bit worried about this hotel but I needn't have been. Great drinks and food ok and the staff were so friendly and welcoming. Rooms were a bit dated and on the...
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First holiday together and it was perfect; We enjoyed the hotel, the service, the pools, the food and the sun and beach. Everything was clean, rooms were nice and large, restaurant was good and the...
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So, first of all, let me tell you this hotel isn't all bad, the food was great, the drinks were all they were supposed to be. But the service and the rooms were a disgrace for an All Inclusive at 250...
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We are just back from a weeks holiday in Tenerife! We loved the hotel overall, lovely grounds and pool area, lovely staff mostly and we thought the food was very good. We were on a half board basis...
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Stayed here AI for a week as a family party of 8 consisting of 6 adults (2 of which were pregnant, one being myself) and 2 children aged 4 and 2.
First impressions if the hotel are very good...
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Second visit we just love this place I would move in permanently if I could suffering major holiday blues just want to go again clean ,food great ,pools fantastic ,staff great if I carry on it will...
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Just returned from a week at this hotel. New hotel for us but stayed in Costa adeje a few times. Stopped all inclusive in a junior suite on 2nd floor. Hotel situated right at the end of the strip but...
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Honest & fair review...
Do not waste your hard earnt money and stay at this hotel - you will be extremely disappointed and regret spoiling your holiday!
Check in service - receptionist was ok...
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The hotel was lovely the receptionist could not do enough for you , very friendly and helpful from checking in to checking out. the rooms are large of which are clean and comfortable .we had side...
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In summary, the hotel is nothing special, the food is average, except for the Sakura Japanese restaurant which is excellent, especially the chef Jaime. The staff were very good and friendly.
We...
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It's perfect resort place!!! fabulous hotel !!! I never get tired of singing praises for this hotel !!! amazing atmosphere !! Beautiful territory !!! very clean and comfortable rooms! Great service...
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Excellent service from check in to check out, room was clean, food was fantastic had something different everyday, pool and grounds were clean and well kept, will be returning to this hotel in the...
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First of all I'd like that thank the h10 Costa Adeje palace for accommodating our party of 4 through jet2 after jet2 swapped our hotels due to construction at the dream hotel noelia sur. When we...
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We went to this hotel with our children the month it was opened many years ago and have revisited it three times in the last year now we are childless and have more leisure time.
The hotel is now in...
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Would not rate this hotel as 4* the food is average everything repetitive the for breakfast, lunch and evening meal. Although it doesn't state on the website long trousers for men when attending...
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First class hotel.
Room was comfortable, clean, air conditioned
Excelent facilities (pool, gym, restaurants, coctail bar) and polite personel.
Breakfast, lunch, dinner was always rich with many...
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We had 2 rooms and these felt like they were in the basement, with a view of a car park, a brick wall and a building site - down a dingy corridor with carpet covered in paint splashes!
The rooms are...
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Excellent service. Lovely room. The pools were really good with plenty of loungers.
The buffet breakfast and dinners were amazing with so much choice.
The beach 15 minutes walk down the road is much...
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I have stayed a few times and found July very busy. This hotel is out of town but on the beach. Ideal if you want to relax. Prices are reasonable so all inclusive can be expensive. This is not...
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We stayed in this Hotel June 7th to 21st 2016. We opted for the privelige package and it was well worth it for us. The opportunity to use the a la carte restaurant for a relaxing evening meal and the...
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I stayed here for a week with my twin daughters , aged 4 . I paid for all inclusive to make the holiday more convenient.. I didn't find anything about the hotel convenient..
1/ when checking in I...
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Before i visited this Hotel i had read alot of reviews, many so picky about the stains on the carpets and rust around taps etc. All i can is do you really go on holiday to check out the carpets and...
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We stayed at the Costa Adeje Palace for a week and absolutely loved it! We wanted and relaxing week away in the sun and we certainly got it.
We went for the Privilege option and I would 100...
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I am not one for writing reviews, however I felt like it was important to give a very honest opinion on mine and my partners stay at this hotel.
This review is as honest as possible, as before I...
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Let's get the niggly bits out of the way...
Could do with more British TV channels
Awful cuppa tea
A sandy beach outside would have been great
As for the rest, fantastic.
Great food, selection was...
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This was our second visit to the H10 in Adeje. Last year it was a really great hotel, this year it was just as good, maybe a bit better. For those considering this hotel, go for it, you will enjoy...
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We have been to Costa Adeje Palace three times since 2013 and we absolutely love this place! It is set in beautifully kept grounds with a relaxing atmosphere. The bar upstairs with the live piano...
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Having stayed in Costa Adeje on a regular basis decided to stay here at the H10 and give it a whirl.On arrival entering the lobby all seemed well, nice and clean ,check in quick and efficient...
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Just spent a week here with my boyfriend. We had a lovely time, we were all inclusive so it was good when we wanted drinks in the evening or when getting some food by the pool bar. The hotel is...
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The hotel was very good overall, so pleased with the decision to stay here. The building itself is very modern, and rooms are very clean and spacious. All amenities you would expect are offered, one...
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This year we decided for Tenerife which is a great island although the weather can be somewath irregular. We renewed our H10 hotel experience by choosing Costa Adeje Palace and found the food to be...
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The hotel is very nice and we were pleased with the room. Upgraded to privilege which was worth the money and we were treated to hourly goodies whilst lolling on sunbeds.
The downside was the food...
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well worth it's 4 stars. lovely big pool, a smaller heated pool & kids pool. plenty of sun loungers & pool towels.
food, very good, its is buffet style with plenty of variety. dinning room big...
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Almost everything was perfect. Very comfortable rooms, some of them with an impressive view, breakfast with loads of options. The stuff was excellent and very helpful.We didn t like the fact that you...
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We have stayed in this hotel several times and we always go back. The rooms are spacious (ask for a room with twin beds on a higher floor), the food is very good, the personnel is friendly and...
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We visited as a group of 4 girls for a long weekend on all inclusive basis, we also upgraded to the privilege option.
Check in with privilege was a good experience - done while in private lounge...
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I never write a review but felt I had to after this holiday. We were extremely apprehsive about this holiday after reading some of the reviews on trip advisor. Think these people must be very...
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Arrived Wednesday as a single traveler first time on my own and to Tenerife paid cash to upgrade to AI and because my money was new the two girls on reception looked at me like I had fake money took...
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This H10 unfortunately did not live up to our expectations following our holiday last year to one of its sister hotels in Mexico.
The rooms were small even though we had upgraded and the beds were...
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I regularly use the opinions of trip advisor guests to make my holiday booking and having returned from this hotel last weekend cannot understand why some recent reviews have so many negatives.
We...
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he'd fantastic holiday from the 14th May to 28th may at the h10 palace Costa adeje hotel. Everything was excellent . Never felt so chilled out . Could not fault anything. Staff very helpfull. went...
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My family and I have just got back from a one week all inclusive stay and we had an absolutely fantastic time. Our room was spacious and clean, the beds and pillows were comfortable. The food at...
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I spent only 2 nights and 1 day in this hotel before moving to another property and I guess on hindsight i am glad i had only booked to stay there that long and not longer. My stay in Tenerife was 6...
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We spent a fortnight here on half board. The location on a quiet stretch of the promenade was ideal for walking towards the livelier parts of the area. There is a supermarket, pharmacy restaurants...
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Well, where do I start.
I got married in Tenerife on 19th May in The Sheraton hotel located next door to the H10 Costa Adeje Palace. Over 30 of my friends and family decided to stay in the H10...
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Arrived at hotel from Tenerife south airport (about 20-30 minutes, depending on driver, and 30 euros) and was able to check in to room early which was nice as we didn't expect it. The male that...
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Well, we booked this hotel for our honeymoon.It has a nice view, good location.the sea is very close.Near is a very nice city " La Caleta" , which is very nice to be seen and has a nice beach, with a...
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A great hotel which we would look forward to visiting again everything about this hotel is first class .and I would highly recommend it.
The swimming pools are superb and all the amenities are well...
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We visited in April 2016 and we're not disappointed. We have stayed in many hotels in Adeje and for us this is by far the best. A short taxi ride to Fanabe and the more livelier areas and also near...
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Staff, very friendly and helpful.
We were 3 girls and we had bought half board and one triple room. When we arrived we entered the room and it was a twin with a foldable bed, which for the money we...
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Visited again in May 2016 with 8 friends had 4 double rooms we have been there over 5 times and it's a great hotel and location is perfect. We were well looked after by great staff and the breakfast...
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This remains one of our favourite hotels in the world. We return again and again and and never fail to be impressed. Great food and wonderful service and rooms with views to die for. Can't wait to...
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Just back from the Adeje Palace in Tenerife. Spent ten days half board in a lovely large hotel room. The hotel garden and pool area was very well maintained and a pleasure to sit in. The meals were a...
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We stayed 14 days in April. It was lovely as last year and I hope we will be there next year. The location, staff, food and everything is perfect. We booked a all inclusive and privilege and got room...
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A very clean hotel with helpful staff, we enjoyed the experience, it is in a very quiet location, we were never disturbed at night, a word of warning however about the pedestrian walkway that runs...
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Had a 10 day holiday and it was fantastic. On arrival we where given a mini IPad where we could book meals or ask questions to the privilege staff, and a reply was quick. Very friendly and helpful...
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We wanted to stay in or near La Caleta. When compared to the prices that rental places were charging for self catering, it made just as much sense to stay here on half board,as it was only about 100...
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Just back from a short break at this hotel,everything was truly brill from the beautiful rooms,the staff and the food,even received a beautiful birthday cake such a lovely touch ,would go back in a...
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Have just returned from this hotel stayed for 9 days all inclusive. Lovely hotel ,food and drinks very good all staff very friendly,situation of hotel is great overlooking the sea and the grounds...
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Good trip from airport and quick and efficient reception . Staff were very helpful when we requested a change of room.
Very happy with bedroom. All cleaning staff were very polite and helpful.
The...
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We paid extra for privilege which in our opinion brought the hotel up from three star to four star. The whole area plus hotel need updating.
Staff in tosca restaurant excellent.
We liked the area of...
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Our room decor was ok with decent bed and fridge and tv and the shower was good but a makeover is needed as well as the corridor and carpet.We always found spaces in the pool area with towels...
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Went here last week for 5 nights with my sister was very clean and nice hotel really nice only thing let down was the food and some of the staff wasn't very polite there was a bird in the canteen...
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Just typing up this summary on the last day of our holiday and we have a had a thoroughly relaxing and enjoyable holiday. We have stayed for two weeks and booked directly through H10s website on a...
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We had a 2 week break in March and found staff helpful, attentive and friendly, nothing was too much trouble. The evening meals were a little same old, same old but there was plenty of choice and...
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Firstly, 5🌟 to the 'Blue Team' Especially Dani, Kami and Slavina. They made our stay so much fun with their enthusiasm to give you a great holiday from yoga to riffle shooting and much more. Lovely...
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As a seasoned business traveller I have seen a lot of 4/5 start hotels. For a holiday break or even business this hotel is overall very good indeed. We stayed for a week half-board and the room and...
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We book all of our holidays direct with hotels. So we arrive as normal to check in. Very very slow(and throughout our break). Staff were very miserable. No welcome no greetings. No showing us what...
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This was our third trip to this hotel, having visited in 2006 and 2010. The buildings are very nice and the sun terraces are massive, with 3 pools plus kids pool and Jacuzzi. Lots of sunbeds and...
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I've travelled all over the world on business and this is without doubt the loveliest hotel I've stayed in. I won't bother describing the facilities as they're all on their web site. We were only...
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This was our first holiday abroad for six years so my other half wanted it to be special so we booked the 'privilege services' at this hotel.
The staff were amazing nothing was too much trouble but...
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I stayed at this hotel last week for a conference for 9 days. I am not a fan of large hotels and was not looking forward to the experience.
I arrived and was completely taken aback by the beautiful...
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Just back from a 10 stay on a bed and breakfast basis. Very big hotel, nice quiet room on the 4th floor, very clean with comfortable bed and good selection of pillows. Nice private balcony. The...
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I have just spent 5 days with a group at this hotel. I was in contact with the hotel before our visit and Gloria, my contact was professional in all dealings, a lovely lady who organizes events and...
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We arrived by taxi and checked in nice quiet room . Staff helpful amenities good evening entertainment a bit hit &amiss . Restaurant typical buffet style. Ideal hotel for a quiet short stay . Overall...
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We have just come back from 10 days at the H10 Costa Adeje Palace. The check in was very slow, we were then taken to our ground floor room. This room was nice however, the door handle on the patio...
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My wife and I booked on H10 website for one week All Inclusive in a Privilege junior suite and although we enjoyed the holiday overall, there were several areas that we were disappointed...
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I visited here back in 2012 , beautiful hotel, lovely food and friendly and very helpful staff unfortunately i didn't think the entertainment was that great, some of the visiting shows were miming...
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everything was great i was a privledge visitor but unforchetly the bed was very uncomfortable but over all a lovely complex.food was great i had a full english breakfast with cofee each morning which...
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This is a nice hotel, good sized and clean rooms. Friendly helpful staff and in a good location.
The outside space/pool is large and well maintained. One of the main reasons we booked this hotel is...
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Good rooms with balconies... excellent food in the restaurant, mainly European food... they try to serve some Mexican/Asian food but it always looks half European... service is excellent, beach too...
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This is a very good hotel, large atrium with piano bar. 3 pools set in an extensive landscaped garden parallel to the sea. Stayed half board, breakfast was the usual 4star buffet which was of similar...
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We visited the hotel on a 5-day trip over New Year 2015/16, as a family of 2 adults and a teenage daughter.
At first view, the hotel seems like a typical large Spanish chain resort. Very well...
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We spent 5 nights at the H10 Costa Adeje Palace Hotel and enjoyed every minute. From the moment we arrived the customer service was first class. Once they realised we were on honeymoon they offered...
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We stayed at this hotel as a family of four (my husband and I and our two daughters aged 4 and 7).
We booked a privilege junior suite on an all inclusive package for two weeks over Easter and in...
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Realise that 'all inclusive' is not all inclusive. The result is that you will have some paperwork (signing a bill) every time you order something. Avoid the Italian restaurant La Tosca. They do not...
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Stayed in Costa Adeje Palace for a week. Staff were lovely and good with children. Family room was big and clean. Nicely decorated. Out of the 3 outdoors pools, we only went in one as the other two...
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Excellent pool and surroundings. Great room with sea view and balcony in sunshine for evenings. Good position in costa adeje away from the chavs. Food ok but not fantastic - bit of a ruck with fellow...
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This is a superb hotel choice for Costa Adeje. It's on the sea front, and just a short walk away from what has to be the best beach in Tenerife (also rated top 10 in the world). It's in the best area...
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We spend a week in the hotel, although the rooms are spacious and clean. Food was good overall impression was not good because of the way how the hotel is managed. Hotel was not able to make a...
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Well. It was amazing. Nothing much else to say! I would 100% upgrade your stay if you go, as that is what myself and my family did. We stayed for Halloween and the effort the staff put in was...
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We are staying at this hotel at this very moment. Hotel is as good as ever but wanted to warn anyone coming in the next few days that the weather is not too good.COLD. Make sure you bring some warm...
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Hotel clean. Staff friendly if they spoke English. Was surprised to find 1 who didn't and thus not as helpful. Pool areas fabulous. The entertainment team God love them tried their best but shows...
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this hotel is the best for us we went already 5 times, everytime we come home with a good happy feeling, the food is excellent, rooms are very clean, the staff very kind and helpful, we enjoy it...
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My husband and I spent a very nice week with friends 15th to 22nd March. The rooms are very nicely decorated and furnished with an extra large comfortable bed. The bathroom is light and airy and the...
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Overall we had a really enjoyable stay. Pros: 1) It's a very nice hotel. The reception area is beautiful with lovely furniture and really high ceilings. A nice place to relax out of the sun and...
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Stayed for a week in March. Hotel full but no queuing at restaurant. Impressive food and very good service. A high end 4 star. Beds very comfortable, room good. We didn't take the privilege package...
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Before booking this hotel we looked at trip advisers reviews and were concerned at the high number of negative views. We have stayed in 4 other H10 hotels on the islands as privilege guests and as...
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I gave this hotel a rating of four because it is a four star hotel. I thoroughly enjoyed my stay and I am already looking to book next year. It is situated between La Caleta and Costa Adeje so it is...
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After a bit of research, we stayed at Costa Adejo. The general feedback was that places like Las Americas are more party friendly and Costa Adejo seemed like a good place for a quiet break. In...
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We've just got home after a lovely 4 night stay at this great hotel.
I don't have anything at all to complain about; the staff are brilliant (polite, friendly and not in your face), the hotel is...
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Hotel situated overlooking the sea on a beautiful promenade near La Caleta. We stayed privilege and enjoyed the use of the a la carte restaurants and privilege bar which overlooks the piano bar...
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My husband and I stayed her for a week for a little R&R and I have to say this is better than the H10 Conquistador, which we have also stayed at.
Hotel
First impressions are really good, as we had...
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We stayed as 'Privilege' half board guests so meals were in La Tosca restaurant. Guadelupe and Nuaya deserve special mention, they were always very bright and professional even when the coffee...
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This is the third H10 hotel we have stayed at and have not been disappointed. The facilities are good and the location for us was great as it was away from the hustle of Playa de Las America's. We...
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On arriving we were kept for half an hour while reception. Looked for our booking! Finally we were given three rooms!2 on floor 5 and our double on floor 4!
After spending the night in a very hard...
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We booked 10 nights at this Hotel in February.We have been coming here since 2000.We love the hotel and it's location. Is in a very nice area and the El Dugue beach is about 10 minute walk.Lovely...
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We walked into the entrance to this hotel and knew we would be more than happy here. We approached the check in desk and as soon as they noticed we had upgraded to Privilege we were whisked into a...
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I have just returned from a 5 day stay. My friends and I paid for the Privilege package and we were delighted by the service and value it provided. If you can do this it is well worth it.
Check in...
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We stayed from 25 Dec until 8 Jan and the stag at this hotel were amazing and worked very hard to provide a true festive Christmas and New Year. We had upgraded our room to incl privilege amenities...
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This hotel is well located between Del Duque beach and the La Caleta village with rocky shore. The standard food was much improved, and excellent if you enjoy selecting from a buffet. Our room was...
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Checking in took a while, although three were on the desk.
Room good size, not sea facing but pleasant enough.
Free wifi bit slow, reception area is best for signal I found.
Have to pay for safe...
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A spacious hotel with well laid-out and well-maintained grounds. The food was at the upper end of mass self -service catering and my wife, who has to follow a gluten free diet, found the menu more...
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Sea view room on the 6th floor had a great view of the pool and the sea. We have read reviews saying that the sea can't be seen at all from non suite rooms, utter tosh. The room was booked with A1...
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Spent a couple of days here for my special birthday, 9/10 Feb in room 526. The staff were really pleasant a check in, especially Chritiana. Room was in good condition and well maintained. Restaurant...
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My husband and I were in Tenerife for a week to warm up ourselves but it rained or snowed for much of that week.
We wanted to walk but the weather was so bad that we came down to the south coast to...
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This hotel is in a lovely quiet spot but within reach of good amenities and a short drive from the more active nearby resorts.
Reception staff are the friendliest and most efficient I've experienced...
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The hotel is situated less loud region of Costa Adeje directly at coast of Atlantic Ocean.
Instead of large size and a lot of room this hotel is surprising quiet and calm. Rooms are very
cultured...
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Sorry to disappoint but I should have read some of the other reviews about this hotel before booking.
I have been to this part of Tenerife (La Caleta/El Duque area) many times over the last 10 years...
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A 4 star resort with all the necessary facilities, amenities and activities to enjoy a short or long holiday. Nice attentive staff, comfortable rooms (the jr suites are just great) and nice...
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No welcome drink on arrival. No porters to assist with luggage.As a party of 14 reception staff around 15.50 reluctant to deal check in as they were going off shift.
On floor 1 carpets heavily strewn...
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We stayed for 1 week as privilege guests and there where very few positives. They where that it has good gym equipment and nice buffet restaurant. The things that where not so good are that we found...
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Returned yet again for another holiday after an absence of 18 months. Delighted at the changes which have been introduced to further enhance this first class hotel. In particular enjoyed the...
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We stayed for 3 days all inclusive as a treat.
Great, friendly staff greeted us.
Lovely clean room - huge bed.. in fact it seemed like two doubles put together as did have a small gap.. but we...
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Enjoyed our stay at this large well appointed hotel set in beautiful grounds. Views from the pool offer an impressive sight of mountains in the distance and there were plenty of sunbeds. A team...
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A warm welcome awaited us on our arrival to this beautiful hotel. The room was very roomy and, although given a side room with a view of the mountain, it was very quiet and just perfect. It was a joy...
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We booked Price
We booked privilege all inclusive when we arrived there was no porter service, the girl on the privilege desk was not very helpfull she gave us wrong times for gym .we were also...
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We have stayed at the H10 in Melonaras in Gran Canaria so thought the H10 Costa Adeje Tenerife would be OK. How wrong we were!
The plus side:The position of the hotel is excellent, overlooking the...
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Had an excellent break, very clean room, helpful staff in general and enjoyed the food - great location for walking on prom BUT when we ate in La Tosca restaurant we had the misfortune to be dealt...
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We went for 3 nights in January, as a couple, to celebrate ten years together. We wanted a quiet hotel with great food and limited small children, as we had left ours with Grandma at home! The hotel...
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A proper 4 star hotel with plenty of staff and a touch of class. Setting aside the very expensive drinks prices the food is excellent and and beautifully presented. Now here's the catch; should you...
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After reading reviews thought this hotel would be good choice. Nice room overlooking gardens, pool area and sea. Pool area is good with sunbeds always available. Some guests flaunt the do not reserve...
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Good decor ,beds linen food dining room BUt they have a sytem that separates their Privelege customers having better pool side seats,terraces, lounges etc.This makes the rest of us all inclusive...
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Room spacious and good size balcony. Excellent food with lots of variety. Good location. Easy walk into La Caleta or Del Duque. Plenty of sun beds. Heated pool which we loved and very pretty...
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We chose the best place for our college age kids to relax after semester exams. The sun, palm trees, & pool area were wonderful. We especially enjoyed the daily activities of mini-golf, archery...
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It's now the third time that we visited Costa Adeje Palace in Christmas period. The personel is in generally very friendly, especially the older men in the restaurant are so kind and helpfull (the...
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The hotel was in our preferred location by the sea and near La Caleta. Reception staff were disinterested and we didn't feel we got a warm welcome.. We were shown to our room - we had paid extra for...
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This hotel was very good. I stayed in November 2015. The rooms were large and the beds very comfy. I slept very well for 5 nights. The hotel backs on to the beach with amazing views when stepping...
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Was very impressed with all the facilities at this lovely hotel, Was offered a sea view room on floor 4 when we requested it, and were thrilled with the views, the cleanliness of the rooms ( clean...
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hotel is lovely, the food was very assorted,plenty to choose from. staff excellent. only one negative was the fact we had to change rooms 3 times,never had to do that before. unfortunately the noise...
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Travelled to Tenerife with my wife to celebrate my 50th birthday. When the taxi turned down into the street where our hotel was based, we were amazed. It was lovely.
Check in was straight forward...
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A big hotel in the Costa Adeje area of Tenerife with all amenities you might expect from this type of establishment. Situated at the quieter end of the area but still only 25 minutes from the...
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We stayed here at the end of October 2015. My 11 year old son is coeliac i.e. gluten makes him really ill, so eating on holidays is always a problem. At the Costa Adeje Palace, we had the first...
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The rooms are well looked after. The restaurant has been refurbished and the food was hot and plentiful. All the staff are friendly and helpful. There is a very active animation team with a good mix...
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This hotel is very beautiful with lovely grounds, staff work very hard but the management team let them down. We paid a considerable amount of money to stay at this hotel and paid for 12 days but we...
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first of all the staff were to say the least very unhelpful, you have to pay extra for everything. the towels needed throwing out, the quality of the whole hotel was very very poor, the rooms were...
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I stayed here with my boyfriend in May 2015 (I am 27 and he is 33). The hotel was quite far from the airport and we were last drop. Next time I would pay for a taxi instead of the coach transfer as...
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Spent Xmas here booked the Privilege package and have to say it was money well spent.We were quickly and efficiently checked in by Irene who was most pleasant and she booked all our meal times for...
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My partner and I visited this hotel in July this year for 10 nights. It wasn't terrible but it wasn't great either.
First of all, they would not let us check in without a paper copy of our booking...
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Returned from holiday at the H10 last week. Mixed bag really. The location of the hotel was great, at the Calleta end of the resort, so just a 5 min walk to the little bay that has some great tapas...
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We stayed in this hotel from 14th to 18th december. Hotel is really nice and clean. Staff are very friendly. Entertainment staff is excellent.
I just have one suggestion - Being a vegetarian I found...
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We have just returned from a weeks holiday in this hotel.
The hotel is in a good area with nice walks.
It is kept very clean.
The food is good.
The waiting staff are very efficient.
The...
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We stayed at this hotel in November and enjoyed our stay so much that we will be returning again in March. The costa adeje palace is right at one end of the promenade and if you had a mind to you...
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It's not often you do research on a hotel, see the professional pictures online. And they are an exact match. From what you see online and what you see in real life.
The hotel is immaculate from the...
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We stayied here during Honey Moon...very beautiful, located in front of the Ocean. We selected Privilege option with more comfort and attentions from the excellent staff. È stato l'hotel perfetto che...
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Usually stay in Tenerife apartments but this time has been great to have all the amenities of a top hotel.
Would thoroughly recommend every aspect; food of excellent buffet quality with plenty of...
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My boyfriend and I have just returned from 8 days of a privileged stay at the hotel.
We arrived at 12 3 hours before check in and was allowed our room early which was nice considering you have been...
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We are departing today after spending a nice week here at the Costa Adeje Palace, but being told that our 'all inclusive' stops at midday and we are not being picked up at 11pm is very poor...
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I have mixed feelings about this hotel. In some respects it is like a 5 star hotel but in others like a 3 star hotel. It has a beautiful entrance hall/lounge area and willing porters to help with...
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
5
todo fue genial desde el primer momento
These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 1:57:11 AM
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