Certificate of Excellence 2017
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Cleanliness Location
Rooms Service Sleep Quality Value
First the good points.
The hotel is set in its own beautiful gardens and has a massive ´sea water´ swimming pool which is cleaned daily and is of good temperature (although not heated). It is...
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All aspects of the trip were excellent from the comfort of the flight to the location and facilities of the hotel. Good location for exploring the island and nice and only a short trip from the...
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Lovely hotel with beautiful grounds and friendly staff. We have been going every year for the last 15 years and have never been disappointed. We love the island and car hire arrangements through the...
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Just spent 5 days at this wonderful holiday complex. What a beautiful spot. Gorgeous gardens. Lovely pool area. Our apartment had everything required for a restful holiday (with the exception of a...
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We stayed 1 week in January in a Premium Apartment: The hotel complex is awesome; the buildings are situated in a beautiful park (like a botanic garden). Staff is very friendly and helpful. The...
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Perfect if you are looking for a peaceful and quiet break in a secluded, private environment but not ideal if you want lots of action, wide ranging facilities and entertainment. For those on half...
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We stayed here three years ago and have tried to return but it has been fully booked. We were lucky to be able to return in September last. It was as delightful as we remembered and we were very...
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The island itself is beautiful. Quiet in September. Lots of lovely places to eat. From our balcony we could hear only the sound of the sea at night. No drunken revellers, no music. Maybe too quiet...
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This hotel is a real bijou!
It looks more like a resort than a normal hotel.
Spacious room, wonderful pool, very nice restaurant with a local food buffet facing the tropical garden.
At night the...
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I am vary uses to travel also low key.
Not really sure when the room were last really cleaned. Had a huge problem with ants. There was dust everywhere.
However the location is great. Very...
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About the hotel in general:
We had a superior apartment with pool view. It was recently refurbished and beautiful. The pool was huge and lovely to swim in (24 degrees in October - it isn’t heated...
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We always look forward to visiting Hacienda San Jorge,on arrival the reception staff are friendly+welcoming. The apartments especially the premium ones are pure luxury.
The subtropical gardens are...
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This was our second visit to the hotel, we stayed there 29 years ago!
After landing at the depressing airport (think 1960's multi storey car park) it was just an easy five minute drive to the hotel...
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Overal a very good price/quality hotel. The buffet has a lot to offer in the morning and the evening. The view is great and the location as well. Very close to the beach and a supermarket.
The pool...
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We arrived at La Palma airport (SPC) around 8pm one evening in May 2018. Whilst the transit from the arrival gate to baggage reclaim was reminiscent of a walk through my local NCP car park; smooth...
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Lovely hotel, clean , tidy. Surroundings beautiful, location poor no outside or inside entertainment or activities . Very much caterer for the german tourist. This was noted at restaurant times...
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Very comfotable appartment, though up over 30 steps. No kettle, but coffe-maker could be used.
Numerous cats in the grounds, mostly lazing around though we saw one catch a lizard. They seemed to...
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We had a one week TUI holiday in January. The weather was mostly fine with temperatures in the high teens. The hotel is a delight, the accommodation blocks are set around a large pool which is set...
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La Palma, La isla Bonita, is a fine place to just chill out and catch some sunshine whilst the rest of Europe goes into deep freeze mode and the Hacienda San Jorge is a great place to lay your head...
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Great family run hotel just two mins from the beach and local resort set in beautiful gardens. We had a great week, the food was very good and the facilities within the hotel where first class. We...
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If you have booked - change it!!! Lovely staff and good location on cloudy side of island close to Santa Cruz. Pool closed for maintenance and closest available sister complex has much smaller pool...
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The hotel is very nice and the grounds delightful. Our self catering apartment wasn't plush, but was clean and had everything we needed. We certainly were able to cook far more than a boiled egg...
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When you like a nice hollyday rest, you have to be here.
The beach is on the other side of the road and perfect for swimming and diving.
Diving centre La Palma is only 4 minutes walk.
The swimming...
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Stayed as a family (4) in this quiet (mid-sized) hotel for a week. Beautiful grounds, friendly service (especially Maria in the bar and Jorge in the restaurant). Great value for money. Food good...
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Cracking hotel on seafront. Nice room beautiful gardens and pool area. Breakfast excellent. Good reception and staff. We would stay here again. Convenient from the airport and a short taxi ride into...
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We stayed in a self catering apartment in the grounds of this lovely hotel
Beautiful gardens and a really lovely saltwater pool so not hideous chlorinated smell etc
it was a really lovely place to...
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Stayed for a week at the beginning of May. Didn’t really know what to expect as love Lanzarote. First impression was it’s very different to Lanzarote, initially a little out of our comfort zone. But...
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From the balcony of our little suite we looked out over the blue sea and skies, the mountains, the pale blue, yellow, orange and white houses of the capital, Santa Cruz, and the palm trees and ferns...
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Large, well-organized resort by the beach. Main features are the luscious tropical gardens and the large pool. Good base from which to do excursions into the mountains.
Pros:
- Garden area
- Pool...
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Our second visit to this little gem, i'd booked a superior room and was pleasantly surprised, very spacious, tasteful interior, fabulous sliding wooden doors into the bedroom and bathroom area...
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The room was spacious - a suite really if you count a kitchen and lounge area with amazing wooden sliding doors between the bedroom and lounge, and a great sized patio. The bathroom was new and...
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Just returned from a week staying at the Hacienda in a superior room, lovely hotel very relaxed and chilled out. Room was very good, clean and spacious, kitchenette area was useful to make snacks but...
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Lovely hotel this, much better than expected for the price paid. We had an adequate one bedroomed apartment for three people, usual kitchen area with better than normal facilities, good sized...
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Third stay in Hacienda San Jorge for me and my wife. There's lots to like; pleasant staff, nice rooms, excellent gardens, relaxing bar, big outdoor pool, self catering or restaurant, good location...
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Pool and gardens lovely.
Self catering accommodation below par. Old fridge, no light or temperature control knob. No oven or dishwasher although the latter is not important but the cleaners remove...
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Lovely hotel, with beautiful gardens and lovely cats!! The pool area is pleasant but oh my it was so cold I would not have been surprised to see ice cubes!!
Our apartment was clean and adequate but...
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We booked and stayed 5 nights. A standard apartment with a balcony facing the garden. From all the TA reviews we had high expectation. The only thing that was in accordance with that was the garden...
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Staff were friendly throughout the hotel. The grounds are stunning. It was lovely to walk around and see the gardens and animals. Lovely views from the balcony but it was too cold to sit on it. The...
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We are currently half way through our holiday here. Everything is spot on. Brilliant welcome, accommodation is immaculate, the food is very good quality with a vast selection at the breakfast and...
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Lovely hotel, selection of apartments set in tropical gardens around a lovely pool. Selection of animals wandering around, especially cats and ducks, quite a few birds in cages and a very noisy...
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Lovely hotel with ongoing renovations. Couldn't use pool or balcony of room due to constant banging, drilling and rubbish dumping in skips near rooms.
The Tui rep was appalled and offered us in...
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This beautiful, authentic Canarian hotel is in a most beautiful setting, with direct access to the best beaches on La Palma. The hotel and apartment blocks are built are in a traditional style. The...
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We had a wonderful stay here - we had a self catering apartment, which had been recently renovated so had everything we needed (microwave, hob, utensils, equipment etc), and a nice sliding partition...
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This is set in lovely Gardens with a few animals dotted about.
We went self catering , room was Tired , no Air con .. Far too hot . no windows in main room , one small in the bedroom that would only...
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We stayed as a family at this hotel over Christmas and New Year and were very pleasantly surprised by the quality. The food was at the top end that you could expect in a hotel of this price range...
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La Palma is a quiet island with beautiful black, sandy beaches and dramatic Atlantic sea views. Hacienda San Jorge is situated right on the coast about fifty minutes walk from Santa Cruz in a...
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we loved this beautiful hotel. reception was bright airy and the staff were most helpful on our arrival. Our flight had been delayed so our arrival was after the scheduled dinning times at the...
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The Hacienda San Jorge is built around delightful, mature gardens, which themselves surround a large delightful lagoon pool. The rooms are actually apartments, so each gets a balcony, lounge (the...
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Booked the Hacienda San Jorge for a weeks break for some winter sun. This hotel was recommended to us and we were not disappointed. fantastic old world charm with all mod cons. We were half board and...
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Don't expect a five star corporate hotel experience here, this is much better. The hacienda comprises Canarian style accommodation situated in and around a botanical garden which was established at...
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Having never been to the Canary Islands and preferring smaller hotels this looked a good option for us. We took note of reviews and did not set of expecting too much but we were pleasantly surprised...
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This was our first visit to La Palma and hoping it won't be our last to this amazing hotel.
The grounds were beautiful and the views amazing and such a relaxing and friendly atmosphere in the...
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We struck gold with the Hacienda San Jorge, staying half board. A palm-fringed oasis on the north side of Cancajos it is a 40 minute energetic walk from Santa Cruz [or short local bus trip], and 15...
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The hotel is located in a perfect position (for us), just minutes from a number of clean beaches. Reception was very welcoming and explained everything that we needed to know on arrival. Throughout...
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Just returned from a week at this gorgeous place, wonderful setting, perfect for a chilled, relaxing holiday. The staff were exceptional, on arrival, I wasn't keen on the apartment we were given and...
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Just returned from a week here and I cannot praise it enough. They made our special holiday to celebrate my Mum's 70th Birthday extra special. The staff are friendly and helpful...
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A beautiful design of hotel with a wonderful ideal in construction . Quiet and peaceful with a massive sea water pool. A nice beach through the garden gate. Ideal apartment style perfect for a...
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firstly this is very nicely located and has one of the best swimming pools I,ve ever seen ( and I,ve seen a lot !!!) Secondly the buffet restaurant offers very good value and in three nights stay we...
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The Hotel grounds and most of the staff are the selling point of this Hotel, very peaceful atmosphere when sitting in the gardens or bathing by the pool. The pool and surrounding areas are lovely and...
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Our apartment had a lounge/kitchen a bedroom and bathroom and was more than adequate for our needs.I t was kept very clean throughout our stay and the only slight criticism I could make is that it...
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Can only agree with most of the good things reported by most of your reviewers. It really is a picturesque site complete with a fine selection of wildlife who all appear to be happy and well cared...
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If you weren't taken there you would struggle to find this lovely low rise 'apartment' hotel. The atmosphere is relaxed and friendly. Rooms, very clean and quite basic, are self-catering apartments...
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This hotel could be so good, sadly the maintenance and attention to cleanliness isn't there. The rooms are ok but the bathroom was grubby, I asked for it to be given a thorough clean but nothing...
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We can rekomend Hacienda san Jorge. We have staid at the hotel two times before. The hotel has a beautiful garden were the pool is located and it's also close to the beach. The beautiful capital city...
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Tired rooms with no bath. Bedding is changed every 7 days, towels every 3 days, not quite what we are used to on holiday. Restaurant is heaving and barely copes, food is at best average. Gardens...
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Spent 10 nights here in February 2017. No complaints whatsoever, staff very friendly, food good, location just great, very close to bus stop.
Room clean and tidy though a little dated!
Gardens are a...
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My wife and I have just got back from this hotel where we spent four nights on a B & B basis. Our room was on the 2nd floor of the main block and our balcony looked out into the lush greenery of the...
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My wife and I recently spent a week at this 'resort'. Clearly the beauty of the gardens and location have been previously well reported on. That is also the case as regards the cats and birds that...
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The hotel is in a traditional style, set in a beautiful, well maintained tropical garden and just moments from the beach. The rooms are not luxurious but more than adequate and well equipped with...
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Room type is standard - spacious, well equipped but slightly old-fashioned apartments - but varying in terms of view and aspect. Ours was less favoured, perhaps because we were on a single week's...
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The hotel is situated at the end of a street, and then up a side street, we found the check in very smooth, with the receptionist being very helpful and good English. We had only to wait just over an...
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Stayed at the Hacienda from 15th to 22nd January. Yes, it is in a great location, but the walls are paper thin and you can hear everything going on next door. We were lucky we didn't have anyone...
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We stayed here for 2 nights in January 2017 before moving on to the north in a car hired at the hotel which was hassle-free. Everything was clean, the gardens very pleasant and the room allocated...
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First the good points: The hotel is convenient for the airport and Santa Cruz. The staff are really helpful and friendly, nothing is too much trouble. The gardens and buildings are really beautiful...
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Great place - a bedroom, bathroom and kitchen/dining/sitting room with a pull out bed (useful when one's husband snores), decor Canarian style, mattress fine, I've stayed in far worse and paid far...
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I stayed here in the week up to Christmas and couldn’t have been more pleased. The rooms were a great size, lots of space and cleaned daily. We opted for the half board with breakfast and dinner and...
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We were needing to relax after an eventful year. Quiet, beautiful and peaceful La Palma fit the bill and Hacienda San Jorge was a great place to stay while there. This hotel is conveniently located...
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I love the Hacienda San Jorge. In Reception there is a painting & information on the founder who was obviously a genius. He created the setting, traditional style low buildings and Hacienda Botanical...
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Rooms are like mini suites- clean but very basic. Beds pretty hard, swimming pool beautiful - but not heated so pretty chilly in winter. Beautiful gardens, but not much in the way or evening...
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We have mostly good feelings about this hotel. As said earlier, the rooms are large, practical and clean; a bit old but functional, and the kitchen is adequate to prepare simple meals. Take your own...
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I agree with all the positive observations from previous guests, lovely garden, large pool, good hotel room and near distance to the beach. The only thing we didn´t like was the accessibility to the...
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We spent a relaxing week in this quiet corner of La Palma. The perfect base for waking in the hills, round volcanoes or into Santa Cruz. The gardens were beautiful and the whole experience left us...
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Just back from a lovely break at this hotel. All staff are helpful and most cheerful. The place is always spic and span with gardeners constantly tidying the grounds which are extensive and...
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Staying at Hacienda San Gorge is like staying in a botanical garden. The hotel consists of a number of two or three story buildings dotted around the grounds which have palm trees and other exotic...
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Good Points:
Lovely location, spotlessly clean, friendly staff, large pool and sun beds always seem to be available, good food with large choice, comfy beds, good atmosphere with ducks, cats and...
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Hacienda San Jorge - a delightful "older style" friendly hotel, full of character, charm and brilliant staff; what more could you need?.
Our fourth floor appartment was spotlessly clean, well...
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Beautiful hotel in lovely surroundings. Staff friendly and helpful. Bus stop right at door to access capital and running every half hour. Bus was the way to see the island. Spectacular. Only problem...
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I went here with my husband ( who goes on lazy, hot holidays to please me and generally gets bored very quickly) after seeing it reviewed on trip advisor.
It did not disappoint.
The accommodation...
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Plenty of character at this fine hotel. It is built around the gardens which are quite magnificent, a small scale sub-tropical forest almost with an extensive group of friendly, sleepy cats, a...
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Great place for families of all ages. Pool can get very busy (towels on sunbeds early!). Restaurant is amazing. Pool is great for everyone. Rooms are spacious but can be noisy near the pool and...
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We (a family with 2 teenage daughters) had a very good time at Hacienda San Jorge. The pool is fantastic, the people at the reception are helpful and friendly, the gym is nice, breakfast is tasty...
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Our family had a lovely 2 weeks in this marvellous hotel. The gardens really make it, a botanical highlight. Do ask for the tour round the gardens, given by delightful lady called Jutta. The hotel is...
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Myself and my Partner and son have just returned from a lovely 2 weeks of beautiful sunshine in la palma. The Hacienda San Jorge is a mini version of a tropical heaven with lush leafy surroundings...
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Just back from a relaxing holiday to La Palma. I am so happy with the choice of hotel apartment I selected for this trip. It was close to the airport so for me that reduced the stress of tackling an...
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We have just returned from a two weeks holiday in La Palma in the Canaries. Unfortunately Angela had an unexplained fall at the airport that put her in hospital for 6 days. This was the only...
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A little bit surprised when we saw the place after having an exhausting days travelling and the coach dropped us off at the entrance. First impression was oh so wrong, we checked in at reception and...
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We stayed at the Hacienda San Jorge for two relaxing weeks. Our room was on the top floor which was quite breezy, but the views were fantastic. The hotel gardens were so well tended and the macaws...
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Stayed here for a week in November 2014(not 15). Weather was great; beautiful and sunny, not too hot. Our room had a great view, balcony and cooking facilities in the room meant that if we didn't...
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We have just returned from a lovely week at Hacienda San Jorge. We arrived in the dark and to be honest our first impressions were not brilliant. It was extremely windy and our room whilst big...
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A very nice apartment/hotel. We had a big apartment with huge bed, bath and shower, kitchen and sofa and chairs, plenty of storage. Cleaned daily and supplied with l'Occitane toiletries. The staff...
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We loved the friendly laid back atmosphere, self catering or restaurant all very good, really loved the hotel, the staff are welcoming and helpful, the island interesting and diverse. So looking...
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We stayed at Hacienda San Jorge in February 2016 in a self-catering ground floor apartment in the quiet and small resort of Los Cancajos in La Palma just across a quiet access road to the black sand...
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The hotel is set in great looking gardens that are great to walk around time and time again , the staff are friendly and helpful , food in the restaurant was ok the one time we went there if a...
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Staff are very friendly and helpful, the restaurant is good, rooms are a bit "tired" but ok. We would have liked a kettle. The gardens and pool are fabulous. We caught a bus and went all round the...
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The location is perfect, the staff very friendly and helpful, the grounds are like a tropical garden, and the rooms are large. The reasons I can't give this hotel five stars is because the WiFi was...
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Stayed at this hotel for a week in february.
Ideally located to walk into puerto de santa cruz,takes about an hour.alternatively you can catch a bus in every half hour.
Los camcajos itself is very...
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We have just returned from our first trip to La Palma, and it won't be our last. When we return, we will definitely stay at the Hacienda. It's not the apartments that make it - they are perfectly...
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The room was all right but the hotel needs upgrading. Furniture was old and worn, key stuck in lock, appliances were old in the kitchen, and no wine glasses were supplied.
The maid service was good...
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We booked two weeks at, what turned out o be, a wonderful hotel on the beautiful island of La Palma. We stayed on a room only package but chose to eat in the hotel restaurant for all evening meals...
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Well established low rise development of colourful apartments set in mature gardens with resident parrot, cats and ducks. There is a garden walk with English guide each week where you get to see the...
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Stayed here for three nights. We've got high floor room with spectacular views from our balcony, you can sit here for hours with great Canarias wine and enjoy the views. The location of the hotel is...
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Excellent location, lovely grounds, friendly staff, food o.k. but nothing special.
However, very much in need of refurbishment. our apartment was very tatty. Rusty bath, leaky shower head, tatty...
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Wonderful hotel with amazing gardens. We stayed on bed and breakfast basis and the breakfast was very good. Lovely apartment, quite spacious with views over gardens and pool. Staff very friendly and...
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Don't often visit anywhere twice but we will definitely be going back here , spacious and clean apartments beautiful big swimming pool , just across the road from a black sandy beach, lovely walks...
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We had a ground floor apartment facing the pool. There were 3 of us so needed to use the sofa bed. This was great as it was a pull out bed with a proper mattress. The grounds are breath taking...
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A one hour walk from the island's attractive capital, Santa Cruz, and right next to the best beaches in the area. Bus stops for the South and West of the island are fairly short but steep walk...
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Hacienda San Jorge is perfectly situated right on the coast and only 5 minutes from the airport. Lots of nice bars, shops and cafes/restaurants nearby and not built up.
Apartment clean and...
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We stayed in Hacienda SJ for one week and enjoyed very much the relaxing atmosphere of this original apartment complex in true "Canary Style". Very nice garden with plenty of local trees and cute...
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We enjoyed our stay very much! The view from our little apartment was extremely beautiful and we enjoyed the garden very much. We where not able to use the pool because of the cold water in this...
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We had a great spacious appartment wiht seaview. The personel are very kind . And there is a beautiful garden and great swimmingpool. Los Cancanjos is a small village with good beaches and a great...
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Returned to the Hacienda after an absence of some years and were, yet again, not disappointed. The gardens remain very attractive with many exotic trees and were well maintained; the rooms basic but...
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We spent a relaxing and peaceful holiday in this pretty hotel with its wonderful gardens.The apartment was spacious and clean and the restaurant ,with its stunning views across the sea to Santa Cruz...
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
There are no opinions as yet for this hotel.
These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 3:07:00 AM
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