Certificate of Excellence 2020
Este hotel familiar de playa está situado junto al mar y ofrece unas maravillosas vistas de la Isla de la Gomera. En las inmediaciones, sus huéspedes encontrarán un centro comercial y un bus gratuito a Playa de las Américas, mientras que el aeropuerto de Tenerife está a unos 30 kilómetros. El moderno complejo se inauguró en el año 2004 y cuenta con un total de 500 habitaciones distribuidas en 9 plantas. Se trata de un establecimiento completamente acondicionado, con ascensores y que dispone de salas de conferencias para los ejecutivos en viaje de negocios, además de ofrecer conexión pública a internet. Los más jóvenes disfrutarán de lo lindo con la zona lúdica del club infantil. El hotel tiene 2 bares y un restaurante que ofrece muestras de show cooking y que dos veces a la semana sirve una cena temática. La propiedad ofrece un completo programa de animación para niños y mayores, además de una gran selección de actividades lúdicas.
* Pay the service directly to the establishment.
At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com
Cleanliness
Location
Rooms Service Sleep Quality Value
I was in January / 2020 with my wife and daughter and it was a spectacular week. It is true that the Hotel shows the years, but we knew that in the middle of this year it was going to be completely...
>> Read full review
We have visited Riu Buenavista for the October/November half term week for 2018 and 2019 and we have October 2020 booked also.
We've had two incredible holidays so far and we're really looking...
>> Read full review
Hello! I am hoping that we can still play boules when we come in November 2020? This is one of the important reasons for my choice of this hotel.
I see from the current description that boules...
>> Read full review
Does this hotel have any cats, as I have a fear.
Also how far are the bars and restaurants from this hotel. Sorry I’m having to write this on here as it’s not letting me write a question and I can’t...
>> Read full review
Having read reviews prior to our holiday I was a bit aprehensive regarding the hotel, yes the rooms are ready for a refurbishment with regards to furniture however the rooms are spotlessly clean.
We...
>> Read full review
My friends and I came to this hotel for 1st time and by time we left we were talking about rebooking. 20min bus trip from airport (great) when we got to reception we were greeted by happy friendly...
>> Read full review
We have just returned after cutting our holiday short due to the Cironovirus...The staff deserve a massive thankyou for keeping things ticking over at a very difficult time.Just like every other...
>> Read full review
My wife and I are staying at this hotel at the time of writing this review...
We arrived Fri 13th....”should have seen this coming” 🤣
For 11 days...
Obviously the Coronavirus is in the forefront of...
>> Read full review
On arrival we were disappointed that we did not have a room with a sea view. We were offered an alternative room the next day, but by then we decided we liked the view of the mountains and it was...
>> Read full review
I enjoyed our stay at this hotel apart from the very cramped pool area. Sun beds (if you're lucky to get one or two), are squashed together, no privacy whatsoever. The only way you can get a sunbed...
>> Read full review
This hotel is definitely not a 4 star hotel, it is 3 star at best. After staying in lots of 4 and 5 star hotels previously, this hotel is let down by its restaurants. I would expect in a 4 star...
>> Read full review
The hotel is a credit to Riu chain the staff always go the extra mile, very friendly, hotel is spotless, very good choice of drinks and food on the all inclusive . Cannot wait to go back after the...
>> Read full review
Hotel is beginning to look tired which is why it is closing down in April for 3 months for a refit. Plenty of choice when it came to food and it was tasty, staff always appeared happy and helpful and...
>> Read full review
The hotel is well situated with a private beach, though having volcanic sand it may blacken your feet. They offer free bus Services to Las Americas, although you will need to book at reception around...
>> Read full review
Average experience, ok food plenty on offer, nice pool can be a little busy with number of being staying at hotel or when fully booked, location ok free bus to town which you can arrange at...
>> Read full review
A lovely hotel which is going to have an update in the coming months,We loved our room which was large,we liked the idea of a sperate bedroom,the veranda was fantastic over looking palm trees and the...
>> Read full review
Nice and helpful crew. Clean and Nice room. Good job after the sandstorm. Nice food and drink. I ordererd flowers as extra charge they vere nice but only for 36 hours. One bottle of champagne stood...
>> Read full review
Me and my girlfriend visited the hotel last year for a week break. We were very pleased with the hotel in general as it was very clean and not crowded at all. The food was great as well as the range...
>> Read full review
Arrived at 5.30pm feb 21st , it was about a 30 min transfer from airport , Check in was quick , all inclusive bands put on and was told to go and have a drink / food and come back in 30 min for room...
>> Read full review
We returned to the riu buena vista after such a great holiday last year. The staff are so friendly and the facilities are great. It is just perfect for our winter sun break. The food is great and...
>> Read full review
So we arrived Sunday 16th February at night and the efficient staff on reception soon got our bands on, hard great chatter then we went had food and to its usual good standard. We had a quieter room...
>> Read full review
The room was shabby, the veneer was peeling off the furniture. The fridge had a loose wire protruding from the inside which was held in place by chewing gum. There was a large wad os tissue paper...
>> Read full review
We arrived later than expected due to our flight being delayed, the staff on reception were extremely helpful and welcoming, dinner had finished at 9pm but we were informed that the restaurant would...
>> Read full review
As many reviewers have pointed out the hotel was set in lovely grounds and the staff worked tirelessly to keep it clean and tidy and they were very pleasant. The reason for my description is what I...
>> Read full review
The staff I have to say are amazing, cannot help you enough. The rooms are okay they are dated and ours was well worn in terms of the furniture. But it was clean and tidy and comfortable.
The...
>> Read full review
We had a lovely holiday. Hotel was very good, excellent room which was cleaned daily and to a high standard. Hotel staff were friendly and extremely helpful. Restaurant food was excellent and a...
>> Read full review
On arriving an clearing the airport we were told the transfer was 40mins let's try 1hr 40 mins shall we not a good start to hols.
We finally arrived and put in block d the room was what we were...
>> Read full review
Got back yesterday after a week at the Riu, Staff friendly, didn't have to wait long for a drink, always trying to clear tables quickly in restaurant as it was very busy. Food was repetitive but...
>> Read full review
The reviews are right , it needs updating but is immaculately clean with the loveliest staff.
Trip advisor say that it’s :3 miles from restaurants and bars ...... no way unless you are measuring as...
>> Read full review
Just got back from a weeks holiday at this lovely hotel. We had a family room which was massive with a beautiful view of the sea. Food was very good. Had our breakfasts and lunches at the snack bar...
>> Read full review
Thoroughly enjoyed our 10 day winter break. Weather was much hotter than we expected. The hotel is due for refurbishment in April but despite this we couldn't fault the cleanliness and superb helpful...
>> Read full review
Had a lovely week at this hotel, the staff were brilliant, especially the bar staff and the restaurant staff, nothing was too much trouble, always happy to serve you with a smile, The food was ok...
>> Read full review
I came to Tenerife for the 1st time to celebrate my 40th birthday on the 13th January 2020. This hotel was amazing!! We stayed at a Riu in Mexico for our honeymoon and we always said we would return...
>> Read full review
Stayed here for a week in Jan.
Really good weather.
Have to get in early for sun beds they get bagged even though it says no saving them before 8.
Rooms a little tired. We had a suite facing the...
>> Read full review
For the 3rd year running we visited this hotel and the food wasn't to a riu standard.There needs to be more choice as it's the same food day in day out we ate out for most of our holiday as we...
>> Read full review
Fabulous staff lovely room a view of the pool and the sea. Staff friendly clean complex staff very busy. Lovely to have a living room and a seperate bedroom a bathroom with a shower and bath. Plus an...
>> Read full review
Nice hotel, next to a small beach, food ok, was May half term when we went so quite busy but plenty of sunbeds although crammed round pools very close to each other. 20 euros each way in a taxi to...
>> Read full review
My wife and I have just returned from another great holiday in Hotel Rui Beunavista. It was our second stay at the hotel, having stayed previously in 2017. It didn’t disappoint again. Check in was...
>> Read full review
This was our third visit to the Riu Buenavista, a lovely friendly hotel suitable for both families or couples alike. Staff are professional, but very friendly - nothing was too much trouble. Rooms...
>> Read full review
Spent 10 days here for our first ever family holiday with a baby. Staff were brilliant, and the hotel was clean. However, the food leave much to be desired. We regularly found flies on the food at...
>> Read full review
Excellent location away from the hustle and bustle of the large resorts further south. Food good, service outstanding.
We asked to move rooms from the northern, shaded side of the hotel; they duly...
>> Read full review
Worth doing this in January and having a little warm sunshine on ones back makes you feel better away from the English winter weather the hotel the staff and the food was excellent hope to revisit...
>> Read full review
The pool needs a big upgrade, Before the questionnaire, the choice of food was much better than after. Otherwise the hotel is a great choice for the price / quality ratio. We’d the nice and...
>> Read full review
Just coming to the end of a fabulous weeks holiday at the Hotel RIU Buenavista. A great Hotel to stay at right on the sea front. Food and service was excellent, plenty of variety and choice every...
>> Read full review
We visited this hotel first week of January 2020 as a family of 4 with two young children. The hotel is built on beautiful grounds! However the room decor is awful and hazardous to say the least...
>> Read full review
We had to stay here for one night due to our plane being diverted, so glad we didn't book a holiday here.
The ONLY good thing about this Hotel, was the staff, friendly, helpful and kind.
We were...
>> Read full review
Yes the hotel does need a refurb as its well stated but its clean the staff are always helpful happy with plenty of choice of food & drinks for everyone to choose from.No issues with sunbeds at all...
>> Read full review
The hotel was spotless, room very large and clean with a great size balcony. Plenty of food and drink choices. As usual with a Riu, the staff were friendly and extremely helpful. Plenty of sun beds...
>> Read full review
Huge hotel, but very clean and well looked after. Food was good, although a little repetitive, two pools plus one for the kiddies. Large bar area with entertainment in the evenings, outside bar...
>> Read full review
I’ve stayed at this hotel before several years ago.me and my family had a fab time.food selection was varied and well presented. Hotel was immaculate.friendly staff from receptionist threw to...
>> Read full review
We had a wonderful week here late November. Unfortunately we got news we had lost a close family member 2 days before we came home which spoiled the end of the week.
Asked for a sunny balcony but did...
>> Read full review
This property is really in shambles: it definitely has not been renovated since the 80s. The beds squeak and are rock hard. The pools are not heated. There’s no Wifi in the room. The food quality is...
>> Read full review
Check in -
Was fast and easy. Room was not quite ready so we had a little lunch then we was in.
Room-
First impression was ok .... very spacious, tired furniture, 1980s tv that didn’t work and 2...
>> Read full review
We are a family of 3 who were meant to stay in the Riu for 3 weeks but ended up swapping to another hotel after 3 days.
Hotel was lovely and clean and staff very friendly.
We were informed that the...
>> Read full review
The entertainment team were excellent. Food is basic, dinner is the same as lunch, only thing hot was the soup. Staff in the restaurant worked hard . The bar service was good, limited choice but what...
>> Read full review
I have visited this hotel twice. Its in a quieter location than most but perfect for a quiet break in the winter sun.
The hotel is spotless and that's a credit to the staff who work tirelessly. Some...
>> Read full review
Our second two-week vacation in 2019 and 14th in this hotel. Great as always, or even better! We love everything here, and it feels indeed like home. The whole staff is incredible - so friendly and...
>> Read full review
In the spirit of balance I would respectfully challenge some of the comments in a recent review as we returned yesterday. Our room was fine, beautifully clean every day and the furniture in good...
>> Read full review
I have stayed in Riu hotels before, and let me tell you this is not up to standard, it says it's a 4 star hotel but dont be fooled, it's old and tired.
Firstly it's a smokers paradise... everywhere...
>> Read full review
It was my first time abroad and what an amazing first time it was! The hotel was lovely, rooms very tired though and the bed was terrible! But we spoke to Reception and got toppers on the bed within...
>> Read full review
Any chance of anyone being able to pass on an email for reception please? As I keep reading people are saying there is going to be a refurbishment around the hotel and wanted to find out when this...
>> Read full review
Lovely Hotel, great staff, great food and lovely large rooms with big balcony. Yes it is looking a bit tired but this hotel is spotless so that more than makes up for it. Would love to go back after...
>> Read full review
We had a lovely two weeks here from 5-19th November. We met some lovely people.
Most of the other hotel residents were from Scandinavia. We would definitely like to try it again in the future.
This...
>> Read full review
Sun beds
Plenty available and usually people reserving them from 8am on the way to breakfast but it wasn't stressful at all and e hotel seemed busy
Food
Buffet not bad for 1 week with alternating...
>> Read full review
Went to food outlet
To get a sandwich but it was like gestapo on door no can an eat outside 2 tiny pieces of pork some bread and butter
Lunch time omg what is this about right little hittler...
>> Read full review
Thinking that this Hotel is part of the Rui brand you expect a certain level of Hotel
However Taken ill on the last night and had to liaise with reception who could'nt of cared less whether my...
>> Read full review
I 2019 I had expected smoke free areas, both by the swimming pool and rooms. We had rom over heavely smokers, which reduced our possibility of using our balcony. Durinng the outside entertainment all...
>> Read full review
Absolutely fantastic love this hotel and it’s staff. From checking in to checking out we were very well looked after. Restaurant something for everyone every day Paula and her staff are so helpful...
>> Read full review
Just returned from a very pleasant 1 week stay at this hotel.
I would like to thank the team for making my birthday week very memorable! Upon arrival we was informed that we had been given a...
>> Read full review
Had a great week, amazing weather, entertainment team work really hard all day and evening. Two types of entertainment in the event; the evening show and some music on the terrace. Heated pool is...
>> Read full review
Amazing hotel and staff, very clean, very attentive.. all staff went above and beyond to ensure you felt welcome! The pools were lovely and well kept, entertainment around the pool daily was...
>> Read full review
We are just back from a week at the Riu Buenavista. Such a lovely hotel and location. Pools are excellent, especially the bottom heated pool.
Food and service was great. Good choice of food and...
>> Read full review
The staff are incredible! So friendly, nothing is too much! Food was a good selection. Entertainment was brilliant. Only negative is the pool is very cold but if it’s a hot day you don’t mind too...
>> Read full review
This our second holiday to bueno vista , lovely lovely hotel , everything and more you would need for a family all inclusive holiday , the rooms are so spacious , ours was more like suite , rooms...
>> Read full review
Arrived home yesterday after 11 days at this hotel. We had a great time. The food was very nice, the staff were helpful, kind and friendly. We were very impressed with the evening entertainment, the...
>> Read full review
Our first holiday abroad with our littles did not disappoint. Really friendly welcome at reception after our late arrival, and they made sure the little were fed even though the restaurants were...
>> Read full review
Rooms, staff, facilities all exceptional. Really first class.
Let down by very poor standard of food.
Complained at the stale garlic bread And uninspired food one night. Spoke to rest manager who...
>> Read full review
I have recently stayed at this hotel with some friends. I found the hotel to be clean however was not impressed with the poor service, especially in the restaurants. We had to fetch our cutlery most...
>> Read full review
So we are still here now till this Friday 1st November.
This is a great hotel to use. There are 3 pools 1 at the top (infinity pool) small toddler pool next to it then the bottom pool.
The bottom...
>> Read full review
On a recommendation from a friend of a friend I decided to bring myself and my 10 year old daughter her for a week, and I'm far from disappointed!
The staff are always very cheerful and helpful, the...
>> Read full review
Excellent standards of service, food and accommodation. I would return here - the staff are amazing and the resort is kept to a high standard.
Food is delicious (I’m not a fan of AI but I rate this...
>> Read full review
Had a wonderful two week stay weather fantastic
Food choice &quality good
Entertainment available didn’t go to club room weather too good so sat outside listening to singer etc
Downfall no where to...
>> Read full review
We picked this hotel based on a recommendation and we weren't disappointed.
The food was brilliant, the choice was varied and the staff were extremely helpful.
Sadly it's let downs are; tired rooms...
>> Read full review
Just got back from Riu Buenavista absolutely loved it, had a family room with separate bedroom very spacious with bathroom with bath and separate shower and another toilet just off sitting room very...
>> Read full review
Staff was very helpful and lovely people rooms very clean and cleaners are beautiful people bar was open until 12pm food was very good and perfect there was lot to eat and the pools were very clean...
>> Read full review
Arrived on my Birthday, allocated a spacious room, one bedroom, family room. Having a wonderful pool/ sea view, with large balcony, table and chairs and two sun beds.
Although room furniture is a...
>> Read full review
1st time to Tenerife, absolutely loved it, food great, entertainment Ok, however within walking distance are a couple of British pubs. Would definitely recommend, not a lot of UK folk here however...
>> Read full review
Before i start this hotel would be 5 but ive given a 4 due to the rooms.
I took my sister here 9-17th oct for a surprise birthday get away and it was perfect. On arrival we was given our room...
>> Read full review
Nice hotel, great staff, very friendly. Food much the same as most AI hotels we've been to. £20 for a weeks Wifi is a joke for a hotel like this. No Tea of Coffee facilities in room. Well out the way...
>> Read full review
This was our first time staying at a Riu hotel and I must say what a lovely relaxing week we have had. The staff here were very pleasant and helpful all across the board from housekeeping to...
>> Read full review
Outstanding hotel, food very good. Very good all inclusive concept in all areas. Travelled last minute due to issues with Thomas Cook, however this proved to be a blessing as we found this hotel to...
>> Read full review
Just got back after two weeks second time
Here in three years agree with other people’s comments with needs up dating but hey you get what you pay for !
Staff and animation team are as always...
>> Read full review
the hotel is NOT a four star as quoted in the thomson brochure,
the food was basically the same everyday, there was only two bars, one small main bar and one pool bar near the top pool.
there was...
>> Read full review
Stayed for a week in October.
This hotel has many good points but it also falls short on some too.
Check in was quick and friendly.
Room was unsatisfactory initially. It stank if cigarette smoke and...
>> Read full review
Stayed at the Rio Buena Vista for a week from the 20/09/2019 to 27/09/2019 the hotel is in nead of an upgrade as it is looking a bit dated the food was a bit boring but you won't starve the...
>> Read full review
Really enjoyed our stay here. Staff are so polite and attentive. Met some lovely guests too. It’s not a party hotel it’s full of older couples and a few younger ones with babies, no big groups...
>> Read full review
Just got home after a weeks break at the RIU Buenovista, I found it to be a reasonable hotel but not upto the standards of the RIU hotels I have stayed at and come to expect, the room was very large...
>> Read full review
Spent 11 days with my family [2 adults & 3 kids - 16,13 & 9] in early August. We had a fantastic time. There was always plenty of food choices even for my fussy eaters. The staff at the hotel were...
>> Read full review
just returned from rui buena vista and must say the hotel is everything you could want good food friendly staff great rooms.as other people have said rooms need updating which is happening in april...
>> Read full review
Need to say have only given 4 stars because we were not forewarned about building work in hotel and close to hotel. I have no hesitation about the accommodation , service ,staff,food, housekeeping...
>> Read full review
Had an great time, Edwardo is amazing at the day time entertainment around the pool. Sajid is an amazing waiter who can also sing brilliantly, he could definitely be part of the entertainment team...
>> Read full review
Had another great weeks holiday at the Riu buena Vista, staff very helpful and pleasant animation team really fun day and night,was informed the hotel to get refurbished next year which would be...
>> Read full review
We had two interconnecting rooms. Our 17 year old slept in the living area but it had a proper bed and his own toilet and washbasin. We had a lovely large room and both rooms had balconies. You...
>> Read full review
The room was lovely,a large balcony,settee and separate bedroom.After a night of no sleep as the bed was so uncomfortable,the springs were visible,I complained at reception they said I could have a...
>> Read full review
We have just stayed at the Riu Buenavista for a week from 6th to 13 September.
We went with our sister and brother in law all in our 60.
We were supposed to be going to Crete with tui but the last...
>> Read full review
Stayed here 4th-11th sept and the hotel is very clean and the staff very friendly, Always interacting with my 3 year old son on the dining room and in the eve. The room was very spacious and two...
>> Read full review
This place was absolutely amazing it was my first holiday abroad with the gf we had a family room over looking the sea the room was spotless living room we had 2 toilets shower separate to the bath...
>> Read full review
Myself 28 & my wife 22. Absolutely loved this place. The Staff are excellent, very polite. Hotel Rooms are Massive with 2 bathrooms and large balcony. Rooms kept very clean by the hard working...
>> Read full review
My son Sam and I came here for two weeks and we had a truly great holiday. I can't thank the team enough. I was able to truly forget stuff going on at home... The perfect antedote to 'stuff'.. A...
>> Read full review
Stayed for 5 nights in Buena Vista.
The good:
- great view
- nice pool
- staff super friendly
- spacious rooms
- clean
The not as good:
- weak air conditioning in rooms
- basic rooms
- small...
>> Read full review
Hi just returned from a 2 week stay at this hotel. From the moment we walked in we were greeted by friendly staff, we were checked in quickly and receptionist was very helpful we were told we were...
>> Read full review
I had a wonderful All Inclusive service in this hotel. A lot of activities for adults and children. I really recommend this hotel. Great food in the restaurants and nice room and a pool with an...
>> Read full review
It wasn’t the best hotel I’ve ever stayed at.
The room was lovely and the cleaners were so friendly and made it so tidy!!
The food was standard I wouldn’t say it was amazing. I’ve been to a few...
>> Read full review
My family and I (2 adults + 2 children-12&15) stayed in RIU Buena Vista for a week in August 2019 (7th floor, beautiful mountain view room)
The hotel is great - very helpful staff, lovely people and...
>> Read full review
We visited the Riu Buena Vista in August 2019 as a group of 4. Myself and my partner with our friends who were another couple. Before we left I had read mixed reviews and was unsure what to think but...
>> Read full review
We have just returned from a lovely week long stay at this hotel. Rooms are clean, staff are super friendly. Food was decent aswell. Regarding the area people previously said not alot around however...
>> Read full review
My wife, Granddaughter and I have recently returned from a 1 week holiday at the Riu Buena Vista, having spent a really relaxing week, the food at the hotel was nice with plenty of selection you...
>> Read full review
We stayed here for a week in August. We went with some friends for a relaxing break and overall got that.
We found the rooms were spacious and clean. Room towels were small and very hard. Pool...
>> Read full review
I went to Riu Buena Vista with high expectations- I have visited Riu Hotels in different countries before and knew the standard that other Riu hotels had set. I went with my friend, and although we...
>> Read full review
We spent an overwhelmingly pleasant fortnight at this hotel - and arrived with some trepidation having read some of the more scathing Trip Advisor reviews.
Let's deal with this in positive and...
>> Read full review
We haven’t stayed before but heard good things about Riu hotels. It’s little things that mean a lot on holiday so the pool towels, bottles of water, and the safe all of which we would pay for on...
>> Read full review
just returned from 11 nights at Riu Buena Vista, and having not done all inclusive for years was not sure what to expect, but wasnt dissapointed. Had a family suite facing the banana plantation and...
>> Read full review
Lovely place with all necessary amenities and big rooms also huge balconies that all have sun lounges for you. Clean and every evening entertainment is great. Loved my stay here. Short walk to shops...
>> Read full review
We have just finished our lovely holiday in Tenerife!
On approach the hotel looked impressive! The reception area is very spacious and we were greeted by the lovely staff. We arrived late at around...
>> Read full review
After coughing up a large sum of money I have to say I wouldn't return. I have been to far superior 3 star hotels.
Good points:
1. The Sunshine.
2. The pool is clean.
3. Most of the staff...
>> Read full review
Just preparing to leave the Riu Buena Vista following a fantastic 10 day break with our 2 children age 12 and 7 following our 2nd stay at this great hotel.
The following review is based upon this...
>> Read full review
My Wife and I stayed here in May what a great Holiday the staff were all excellent. The food was very good.The hotel was very clean. All the staff are so helpfull. Nothing was too much trouble. I...
>> Read full review
There are many positives about this hotel that far outweight he negatives. The hotel is immaculately clean, pool towels very soft and large and free which can be changed as often as you want. The...
>> Read full review
Hotel is in a really poor location so total boredom at night unless you want to listen to the same two singers singing the same songs every night.
Hotel is very clean and staff are very...
>> Read full review
Amazing food - so fresh and so much choice
Rooms - we had a beautiful suite and yes the decor is slightly dated but still very clean and perfect for a holiday stay
Staff - fab service
Pools - were...
>> Read full review
What a beautiful hotel, excellent location and views, staff are all friendly, excellent entertainment day and night, towels for sunbeds provided free of charge, enough sunbeds for everyone, rooms...
>> Read full review
Have just returned from two weeks at the Riu Buena Vista and can honestly say what a great hotel this is. The entire staff from the reception, restaurant, cleaners and entertainment team do a...
>> Read full review
Room was lovely and spacious slightly outdated but on a plus has fridge.Staff are very helpful but not all speak English.Entertainment was the worst not even a hello was in English or any other...
>> Read full review
We had a great time at the hotel. Our family room was an ideal size for three girls with a main bathroom/shower and another toilet. The view from the balcony was also perfect for evening...
>> Read full review
Stayed here for a week recently, food was great. Pool is a good size. All inclusive facilities are pleasant and staff are friendly. Had a minor leak in our room but thankfully was dealt with quickly...
>> Read full review
We have just spent a week at the hotel and had a fantastic time. The staff work tirelessly to ensure that they provide excellent service in all areas - reception, bars, restaurants, housekeeping...
>> Read full review
Indeed the hotel room pictures are accurate, the furniture take you a few years back. But words cannot really describe the very high level of service and the quality of the entertainment staff...
>> Read full review
We have returned after spending a week here, and honestly I wish we were there for two! Hotel certainly lives up to the RIU name.
The rooms were very spacious (we had a family suite with a separate...
>> Read full review
Needing a relaxed family holiday this one fitted the bill. The weather was guaranteed which was great. Transfer from the airport was fine so no real problems there. We had one or two teething...
>> Read full review
Very friendly and dedicated staff, huge room and balcony, big pool area with two big pools, awesome kids club, nice neighborhood with a beatuful sea view, big buffet with tons of choices. Best hotel...
>> Read full review
Visited last year and was very impressed with the staff who could not do enough for you .
Yes hotel a bit dated but emasculate !
Value for money for sure.
Would not hesitate to return even before...
>> Read full review
Where do we begin?This was our 2nd time visit at this amazing hotel.First of all we were greeted by Marcelino at the reception to our surprise we were upgraded to the seaview room C218.
The...
>> Read full review
The Hotel is Immaculately kept and Spotlessly clean. The Staff are Always friendly and polite and anything we asked for was done straight away.
Our problem was with the food as it was very...
>> Read full review
Wonderful holiday at the Riu Buena Vista, June/July 2019. First, my thanks to Senor Diego Molina (Director) and his excellent staff for providing such a memorable holiday. Our room was magnificent...
>> Read full review
Just returned from my second visit ( partners third ) to this hotel and it is really starting to grow on me. Usual pleasant welcome, clean, tidy and great facilities. Now from my last review it is...
>> Read full review
after staying at many riu’s this one has to be one of our favourites. staff are helpful and very friendly as always and entertainment again very good, free big bottles of water at reception whenever...
>> Read full review
I have just come back from a weeks stay in the Riu Buena Vista. I have had the best week, the hotel is immaculately clean, the staff are all very friendly and the rooms are a great size. I absolutely...
>> Read full review
Visited with wife and 17 year old son for 10 days. It is our second visit to this hotel, we also went last year for a week in July.
Positives: Very friendly and helpful staff. Good sized and clean...
>> Read full review
Just came back home from this hotel..
Personally I wouldn't come back to this hotel as we had a lot of issues, on the other hand the hotel is nice but needs a massive improvement.
Good things...
>> Read full review
Very very busy hotel, that’s got busier the long we have been here for our 10night stay, we’re currently 6days in.
Very welcoming at the beginning from the concierge desk when checking in cant fault...
>> Read full review
Just come back from a weeks stay in this hotel with my boyfriend. After reading a few reviews we were a bit unsure, but I can say we were generally very impressed with this hotel. Staff were all...
>> Read full review
Just returned from this hotel. Even though we met some nice people would not return which is a pity really because staff were magnificent. On arrival we found our room was not even attached to main...
>> Read full review
Visited this hotel for the second time - everything is also at a high level, as before.
Extremely helpful and friendly staff. Everything is comfortable and pleasant.
Thank you very much, especially...
>> Read full review
Hotel is good for couples or family. The reception is very helpful and all staff were polite and always happy to please.The rooms were clean but could do with a little updating,especially the...
>> Read full review
We loved this hotel the rooms were very big and clean with a nice balcony to chill, the food was good, they have 2 pools which is great, but what they have best is the animation crew, they sing, they...
>> Read full review
Stayed June 2019
This is the 2nd time we have stayed at this hotel ( we also did 10 days in Feb)
You always wonder coming back a 2nd time if it would be as good....in fact was even better
The staff...
>> Read full review
We were at the hotel in April for a week. Rooms are massive, one of the biggest I have ever had away, we were on the 4th floor close to the sea and has uninterrupted fabulous sea views!
Entertainment...
>> Read full review
My boyfriend and I came here last week.
On the first morning our ceiling was dripping water and there were massive puddles covering the floor which I slipped on in the night and hurt my hand.
No...
>> Read full review
We largely visit the canaries each year for a week around June. Unfortunately this was our least favourite hotel we’ve stayed at on all of the islands. It does have good qualities, and is “fine” or...
>> Read full review
First, I would like to say a big thank you to Reception, who assisted us greatly with our room request. We were lucky enough to have a suite - bedroom, lounge, bathroom with both bath and walk in...
>> Read full review
We have just arrived home today 21st June after the best holiday ever. Where do I start..... hotel fantastic, clean, excellent facilities bottled water each day no extra cost. Staff lovely friendly...
>> Read full review
Well here we are , at the buena vista, 2 days into a weeks break, and its time to , tell the truth , the whole truth, and nothing but the truth, on the riu buena vista, 1st things first, hired a car...
>> Read full review
I have just returned and can say it’s not the best Rui hotel I have stayed in. The staff were very friendly, polite and some helpful. The write but doesn’t tell you that you are not on a local bus...
>> Read full review
We stayed here in June, and we had a fantastic time!! We were a little nervous before we came after having read the reviews, but we were massively surprised by how nice the hotel was!
The rooms...
>> Read full review
Currently staying at the riu Buena vista in tenerife. Weve enjoyed our stay so far, apart from yesterday whilst changing I left my sliver necklace on top of the fridge came back to the room later and...
>> Read full review
Firstly I must say that the hotel is very clean.The rooms (more like suites) are large with huge balconies and the staff are great.
The whole hotel, however, is in serious need of a refurb. The room...
>> Read full review
I am still here as I write this review, I can’t recommend it enough. The staff are so friendly, nothing is too much trouble (apart from the little convenience shop, not that friendly). The rooms are...
>> Read full review
Excellent hotel , food is beautiful plenty of choice loved it . The entertainment team are fab a special mention to Phillipe the zumba instructor he was amazing also a great entertainer . The staff...
>> Read full review
After reading negative reviews I wasn’t sure what to expect, but from my perspective I had a great experience. We booked a family room that was more than enough for two people but very nice, and...
>> Read full review
Back from a wonderful week away here - the staff were brilliant along with the facilities.
We had 2 family rooms with pool and partial sea views which were large and had 2 toilets along with a...
>> Read full review
Ok I will start by saying the staff were amazing...the drinks were as well...I will add the vodka wasn't the best I've ever had but that made no difference to me!
Yes the room and hotel maybe a...
>> Read full review
Overall the hotel is nice and so are the staff! However the food let it down for us. We was told that the bookable restaurant was different types of food every night (Mexican, Italian, and food of...
>> Read full review
I have just resturned from Buena Vista, which really lives up to its name. I had a wonderful time, Muy bien. Thank you to Andrea in the kids club I was eventually able to get some mummy time! My son...
>> Read full review
Hola All Staff
Having amazing time here at Riu lovely staff threw our hotel (my Favourite) james on Reception he welcomed us so well had a upgrade room also really good member of staff threw out...
>> Read full review
I read many reviews before coming here. I still have until Sunday here but I can’t fault this place. I got an excellent deal.
I had a limited view room (239a) and it was but still saw sea and pool...
>> Read full review
We are in double figures now for the number of visits to this hotel. That probably tells you how much it suits us. However we feel the need to update our previous reviews.
The very few negatives...
>> Read full review
We visited 2 weeks at this Riu Hotel. Daytime temperature was +18"C and night below +10"C, the room was cold as siberian outhouse...They can offer only extra plankets nothing more, so we had a bad...
>> Read full review
Just returned from 11 night stay at this hotel. On arrival at around 1am we were told just to put our luggage in bag hold and go get something to eat. Also given free bottles of water and advised to...
>> Read full review
Travelled hear from the 14th of May for a week having had a two and half hour delay on the plane as a family decided not too fly the flight was very badly handled by Norwegian very poor security as...
>> Read full review
The hotel is well appointed, the atrium area has shops, even a little mini market and a hairdresser. There are computers and a printer plus a kiosk to buy access for WiFi. (Note that this does NOT...
>> Read full review
This hotel is amazing for the price of it! Didn’t see one bug, staff are constantly cleaning and trying to help. Food is repetitive but that’s what is expected with all inclusive. Entertainment is...
>> Read full review
We were very pleasantly surprised by how nice this hotel is. Yes it’s a bit noisy around the pool at certain times of the day, and yes the entertainment is far too loud, especially in the evenings...
>> Read full review
Stayed here from 11th to 21st December 2018. Got a free upgrate to the best room of any Riu hotel we have stayed in. We had a corner suite (A) which was huge with fabulous views of the sea and...
>> Read full review
Food reasonably good. Staff brilliant. Room adequate but tired. However, at times the hotel was terribly overcrowded and the Entertainment Team insisted in playing their music at max decibels which...
>> Read full review
Hola All Staff
Having amazing time here at Riu lovely staff threw our hotel (my Favourite) james on Reception he welcomed us so well had a upgrade room also really good member of staff threw out...
>> Read full review
All staff were very friendly. The room was nice and spacious and very clean. We used the courtesy bus into Las Americas and found it punctual and easy to use. The Canarian nights in the themed...
>> Read full review
Just returned from a amazing week here!! Location great a quiet resort but perfect for a relaxing holiday, had a 2bed apt with sea views and the biggest balcony with sun beds. Food great, slush...
>> Read full review
As title suggests,
4 Star ?.. I`m not so sure...
Transfer from the airport to the hotel takes approx 30mins.
My wife & I arrived late in the evening, Friday 10th May.....
First of all the bad...
>> Read full review
Travel date was 05/05/2019 - 13/05/2019
Arrived late to the hotel due to delay leaving UK, arrived at the hotel when dinner was about to end so the reception said to get dinner then to come back up...
>> Read full review
I have just returned from a 4 night stay, was a lovely stay. Staff were very welcoming right from checking in at reception, cleaning staff and staff all around the hotel.
Rooms were amazing! Given...
>> Read full review
Had a lovely stay here. Lovely, quiet area and beautiful views of the sea. Staff were all pleasant and drink choice was pretty good for an all inclusive. Entertainment at night was mixed and there...
>> Read full review
In the words of our 4yr old daughter this was, as the title suggests, our best holiday ever!
From the minute we arrived until our teary goodbye 10 nights later we all had a fantastic time.
Yes, the...
>> Read full review
This was our fourth stay and this one will certainly be our last!
Our return home on 7th may was very much anticipated this time around. Our arrival was swift and check in ?.. We were advised to go...
>> Read full review
Currently staying at the hotel. Check in was smooth and the reception staff made sure we could go straight to the restaurant to eat and then collect the key card for our room. Very thoughtful. All...
>> Read full review
If you’re anything like me you’ll have scanned down the page and read the bad reviews first. Many do.
The reality of this hotel is not one of a crumbling fabric and archaic fixtures. It is in fact...
>> Read full review
Enjoyed every minute of this holiday, hotel was spotless staff friendly, couldn't do enough for us , our family room was perfect and our maid outstanding... weather was fabulous... beautiful sea view...
>> Read full review
Reception staff excellent and worked extremely hard always. Restaurant staff again excellent and nothing was any trouble. Entertainment team day and night were just brilliant and were so so friendly...
>> Read full review
Stayed at the Buena Vista hotel for a last minute get away with the kids. Didn’t have high expectations having read the reviews but I must say I was positively surprised.
Bad matrasses but spacious...
>> Read full review
Beautiful building, rooms and balconies spacious. Staff very pleasant and efficient.
Food was average but we could always find something to eat. We visited the themed restaurant on a few evenings but...
>> Read full review
This was our second visit having visited in December 2016. We had a wonderful week in the hotel and couldn’t fault our stay. The rooms are basic but are spacious, as is the private terrace, however...
>> Read full review
Just returned after a weeks stay. We had read the reviews so we knew what to expect but was genuinely impressed on arrival. Room dated but very clean and spacious. The staff could not do enough for...
>> Read full review
Having mainly visited Riu Hotels in the last 5 years this has to be the worse one and lets the Riu standard down never written a review whilst still on hols before but here goes. Early arrival (Tui...
>> Read full review
We stayed here for a week 2adults 2 teenagers and was very happy with our choice. Hotel is clean throughout and all staff are very polite and always greet you. we had
2x 1bed room which was huge...
>> Read full review
The Staff: They are very polite, fun and welcoming a real credit to the Hotel.
The Food: Is very basic and pretty much the same every day. Not worth a 4 Star rating. Even the Beach restaurant on...
>> Read full review
We have just returned from a two week stay. The location and layout of this hotel are great. It is tucked away in a quiet area but a lovely short walk from the local town. The biggest downfall is the...
>> Read full review
Excellent stay, but not normal Rui standard in respect of accommodation, terrible Wi-fi provision and tv service. Everything else was wonderful, especially the staff. Could not fault them in any area...
>> Read full review
We booked this as an extra holiday and paid a great price for it. The hotel did not disappoint. Staff were so friendly, hotel was spotlessly clean and food was brilliant. Excellent choice. My...
>> Read full review
Lovely hotel brilliant staff, they couldn’t do enough for you, food best inclusive we have ever had great room which was actually a suite overlooking the sea very large Balcony with table and chairs...
>> Read full review
i’m pretty fussy when it comes to hotels - but this one is absolutely fantastic. firstly, the hotel itself is beautiful and spotlessly clean. i didn’t see one speck of dirt during my whole seven...
>> Read full review
I would like to thank very much for great time in Hotel Riu Buena Vista. Friendly and helpful staff make a great atmosphere and that's why will definitely back there again. Special thanks for great...
>> Read full review
This hotel is spotless,friendly,comfortable excellent value for money.My husband and I returned here after staying for a week the previous Feb,we were so impressed and we were not disappointed again...
>> Read full review
Just returned from 10 days at RIU Buena Vista, absolutely brilliant holiday and our second visit to this hotel. If you want a family friendly hotel with good facilities away from the noisy resorts...
>> Read full review
My daughter and I booked this hotel for a cheap break away in the sunshine. You get what you pay for here. The hotel is very dated and dull. The room was quite depressing and the beds are rock hard...
>> Read full review
Fantastic hotel with friendly staff and great atmosphere. Food and drink was also superb and nothing seemed to much trouble.
There is not alot in the surrounding area but the hotel is more than...
>> Read full review
My husband and I have just returned having spent 10 days at this hotel. The all inclusive drinks package is great, sparkling wine all day! The food was ok, and always plentiful. The rooms are kept...
>> Read full review
This was our second time at the Buena Vista for a little bit of winter sun, we checked in swiftly and got to our room which we where disappointed with, but reception staff sorted it out after a...
>> Read full review
Stayed at the hotel from 15 March for 14 nights, and once again had an excellent 10th stay at this hotel, only downside we had which was very unusual was the top restaurant and the disgusting...
>> Read full review
Back to Buena Vista 8 years on. Lovely staff, nice hotel although looking a little tired now but did not compromise our stay- understand from friendly reception team due 7 million pound makeover next...
>> Read full review
Enjoyed my stay at Riu Buena Vista.. the hotel has been taken over by Riu so not 100 percent up to standard but saying that it is very nice .. rooms were lovely we had a family room . Which wasn’t...
>> Read full review
Just finished a week in the sun. Hotel rooms lovely and big and kept clean. All staff very friendly and helpful. My friend and I loved the all inclusive cocktails all day until midnight. Food was...
>> Read full review
My husband & I stayed here from 8th March for 11 nights, we had a family room with partial sea view on the 7th floor, the room was great as only the 2 off us so plenty room, I would recommend this...
>> Read full review
We stayed here for a week. The transfer from the airport, dependent on stops, is approximately 40/45 minutes, which is okay. Checking in was effortless, very friendly staff that explain everything in...
>> Read full review
Our trip to Buena Vista was lovely and we have Claudio and the other personnel to thank for it. Claudio always helped us with everything and was very social at the bar! The rooms were great and so...
>> Read full review
Thank you Riu team for another well fed and watered relaxing 2 weeks. Looking at booking again in November. We would not let a small cosmetic problem with furniture, which works perfectly well,
spoil...
>> Read full review
4 star hotel. The room was clean but tired. Veneer was chipped in the furniture, all balcony’s only had one sunbed despite us being two and there was tea or coffee facilities.
Sunbeds lined up to...
>> Read full review
You get what you pay for. This all-inclusive hotel is huge on rooms and value. Considering the flight, transfer, accomodation, food and drink, it's a bargain. Sure the entertainment is a little...
>> Read full review
We have just returned from a week and can honestly say it was great, the food fresh and plentiful,with plenty of choice. The help yourself stations for wine,beer, soft drinks and coffee were great...
>> Read full review
Doesn’t matter how many stars the hotel itself is drawing, with poor quality management this hotel doesn’t look or feel as 4 star hotel.
This hotel is not original RIU and therefor all around the...
>> Read full review
My partner and I have just returned from spending a week at this hotel where we had a great time. My comments below where negative are intended for constructive criticism only.
The staff in all areas...
>> Read full review
Just returned from 10 nights at Riu BuenaVista. Our room was excellent, overlooked the pools, really well cleaned each day. Hotel staff great, especially Sajid and Rodrigues clearing tables on the...
>> Read full review
Booked holiday with First Choice and flight was on time but had a 20 minute wait before the transfer bus could take us. Apparently one party did not check in with the Tui staff to say they were...
>> Read full review
This was our second visit as a family after we enjoyed it so much last year. We were worried it wouldn’t live up to last year but pleased to say it was even better. The hotel is lovely an spacious...
>> Read full review
Was really looking forward to this 4 star rated hotel all inclusive but most aspects were a complete let down. Unfortunately the hotel was from the 70s nothing new or refreshing at all compared to a...
>> Read full review
We always stay in the Riu chain hotels because we know what we are going to expect!
Lovely hotel, stunning area.
The entertainment staff are incredible, they work all day long to provide...
>> Read full review
I came to this hotel in June 2018 with my husband, 4 year old granddaughter and my parents
I had booked the family room which had a large living room two toilets, separate bedroom and a very large...
>> Read full review
This hotel must be one of the worst hotels I have ever been to , it is no where near impressive , when u come in it is as if u have walked into a multi storey car park with a bit of furniture...
>> Read full review
We have recently returned from our fourth visit to this hotel and once again we enjoyed a very relaxing holiday. We had emailed the hotel prior to arrival and our accommodation request was granted...
>> Read full review
We spent 7 nts here 12th to 19th Feb my wife and I plus sis in law. Good food, drink and entertainment evening. Room big 3 single beds great hse keeping all staff excellent and friendly. Pool...
>> Read full review
We stayed at the hotel for the second time from 8th February for a week and had a lovely time.
We stayed in room 612 in block A, mentioned in a previous review and although yes it’s in need of a...
>> Read full review
We had a week here at the beginning of February. We had visited the hotel before and enjoyed it.
The rooms are spacious and very clean. We had a family room with a huge balcony and two sun loungers...
>> Read full review
First of all the most critical point raised about this Hotel by nearly all the reviewers is the state of the furniture in the rooms well yes it is rough and the idiot who decided to purchase...
>> Read full review
The hotel as a facility are good, nice staff and clean.
We will choose another hotel at our next visit to Tenerife because of the surroundings.
Food was almost awful, everything tasted the same. If...
>> Read full review
Room was horrible. Really Cold. In the shade all day and night. Number 612. We were offered extra blankets and a room change was eventually offered five days after we arrived (who would move with...
>> Read full review
We had another great stay at the Riu Buena Vista in Plaja Paraiso in January this year. All our comments from last year’s review still apply so have a look at that for more information. We cannot...
>> Read full review
My wife and I have recently returned from a 2 week holiday at the Riu Buanavista, having spent a really relaxing fortnight ,it was our first time in Tenerife and we will definitely be back, the food...
>> Read full review
Our first visit was 2010 have returned many times since then we also have other holidays The staff are efficient friendly will try to help in anyway possible Hotel always very clean Food choice...
>> Read full review
Lovely hotel the rooms were spotless and our balcony was the widest one we’ve ever had we spent every day on there til 1pm then went for a stroll. The staff were friendly and helpful. The food was...
>> Read full review
Have just come back from this hotel what can I say fab fab fab 2 restaurants to choice from food was fabulous loads of variety and tasted superb loads of different drinks at bar kids help them selves...
>> Read full review
We used this hotel a lot in the past but have not been back to Tenerife in the past 5 years. On arrival, it was like walking back into your favorite place - although many faces have changed, those...
>> Read full review
Went away for 7 nights mid January for my 50th birthday & was blown away from the experience we had. From start to finish we were treated so well especially when the animation staff found out it was...
>> Read full review
This hotel is good if you want to see how they get as many sunbeds round a pool as possible, I am not kidding you are jammed in like sardines, just hope you get on with the person next to you. The...
>> Read full review
Myself and my fiancé stayed here for 1 week for the 29th November. The hotel is beautiful and the staff work tirelessly keeping the hotel lovely and clean. The waiting staff in the restaurants are...
>> Read full review
Got the sea view we booked. good sized room and huge balcony. Downside:covers on settee, 2 of the 4 were torn with broken zips. Seats very soft, had to be hauled out by hubby and I am not obese...
>> Read full review
Very clean hotel and grounds. Very pleased with the size of the room and balcony although the beds could definitely do with being renewed as very uncomfortable. Staff very friendly and always happy...
>> Read full review
Average all-inclusive hotel. Not luxury, but not budget. Food was decent, plenty of it and lots of choice for each meal. Lots of drinks included in the price. Pools are lovely to look at but...
>> Read full review
Lovely hotel. Food good for all inclusive and available for most of the time a bit repetitive.Lovely area. Staff very friendly, helpful and efficient. Bar and waiting staff very good , reception...
>> Read full review
Have just returned from a really lovely 10 night stay. After reading reviews about this hotel, was bit apprehensive. Well there was no need. The hotel maybe does need a bit of a face lift, and yes...
>> Read full review
We have returned from our annual winter-sun break in the Canaries staying at the Riu Buena Vista for 14 nights from the 1st January 2019 on an all inclusive basis.The good points about this hotel is...
>> Read full review
We visited 24th December to 7th January, we were given rooms b511 which was overlooking the pool and sea, the balcony got the sun from 3.30 onwards until sunset was really beautiful, the rooms are...
>> Read full review
Great hotel lovely and clean great gala dinner at Xmas and great idea free bus to las America's
Staff really nice too rooms cleaned everyday the only thing I would have liked was heated pool as I...
>> Read full review
I booked this late November for a much needed family break. Having read some negative reviews after booking I must admit I was a bit apprehensive before we arrived. I needn’t have worried because we...
>> Read full review
Hotel is amazing , staff very friendly and always ready to help smiling , the villa we had was cleaned every day , entertainment team - super amazing . Many activities for kids and grown ups . Nice...
>> Read full review
First visited this hotel in 2015 and was pleased with my stay but it has deteriorated since
The so called junior suite is now tired and shabby , the linen is old and warn and the beds are...
>> Read full review
we travelled 21-28 december 2018. hotel & suroundings were clean & tidy almost spotless. room in "D" block was spacious & with everything you needed. good wardrobe, balcony large bathroom with a 2nd...
>> Read full review
Ok it is a litle old hotel but it is so clean and the hotel staff is so nice. Nice pool, huge rooms, god food(can be better), nice view, near to Hard Rock hotel and so relaxing!
The New Year buffe...
>> Read full review
We have been to this hotel before but the rooms are in need of a major refit but it is kept spotless by our cleaner Janet .All the staff are very friendly .Food and drinks a good selection, and...
>> Read full review
Staff lovely, room's very spacious, food excellent, clean, great sunset views, amenities fine.
On the downside heated pool to chilly for us, everyone seems to be a smoker which I do not object to...
>> Read full review
Great staff ( Reception staff are really helpful ).
Good selection of food across all meals.
House keeping ladies are very good.
Room location @ poolside great.
Room good but getting a bit...
>> Read full review
We arrived on the 27 dec and from the off we felt relaxed. We were a-bit concerned about some reviews about the rooms because i am a bit fussy, but yes it could do with an up lift but its spotlessly...
>> Read full review
Very friendly service.
The beach is a bit difficult to access because the hotel is placed on the mountain/coast black lava.
The surrounding is actually amazing.
You can reach the seaside views by...
>> Read full review
Ok an honest revue
It's a 4 star hotel but not 4 star rooms.
rooms are run down and dated old TV's ?
sunbeds no problem with them free towels
Food is very good alot of choice there is food...
>> Read full review
The room furnishing is very tired, public area’s not much better paving needs attention. We feel that the hotel would benefit all if it provided free WiFi, in line with other 4 star hotels. The food...
>> Read full review
Arrived 23 Dec. Hotel rooms are very very dated. Reception staff members I dealt with very abrupt and simply said if I don’t like it leave the hotel. Thing is £1328 for the hotel alone for 4 nights...
>> Read full review
Don’t pay any attention to the moaning brigade this is an excellent hotel. Staff are very friendly and helpfull. Food has been very good and the hotel is kept clean to a very high standard. Our...
>> Read full review
We have just returned from a 10 night holiday at the Riu Buena Vista. We went with low expectations, having read a number of negative reviews. Despite the fact that we usually stay in Riu Palace...
>> Read full review
Stayed for a week at the beginning of December with my sister in law and my 2 nieces and had a wonderful week, we had 2 rooms together (i'd e-mailed the hotel prior to arrival )804a and 803a both...
>> Read full review
Just returned from a week in this hotel. At check in we were given our bands and told to go and eat first before check in! Upon returning we were told to put room number stickers on cases and porter...
>> Read full review
Visited this hotel for the first time as a last minute deal and must say we were pleasantly surprised. The hotel is large, immaculately clean and the food and drinks plentiful. Our room was huge and...
>> Read full review
Riu Buena Vista is a place you should consider if you are looking for a perfect holiday. We did not find anything to complain about. This is the best holiday we have had so far and we have been to...
>> Read full review
well I pity anyone who has booked this hotel. It is a disgrace, rude reception staff, old damaged furniture ready for the bonfire, food awful, infinity pool freezing, no space between sun beds. Deffo...
>> Read full review
stayed here at the end of November 2018, really nice hotel with nice rooms facilities service and food.
our room had a separate lounge with two bathrooms, the food and drink was really good with...
>> Read full review
Very friendly and helpful staff, large hotel we had a room which part overlooked the sea and also near the pool. large room with very large balcony , separate bedroom and a bonus of two toilets...
>> Read full review
Had a lovely weeks holiday here. The hotel is very nice and well laid out and is very very clean. The staff could not be more helpful especially Salim in the restaurant. Yes, the rooms are a little...
>> Read full review
This hotel is immaculately clean and all the staff are very friendly, helpful and very hard working.
The Room we had was small with a balcony, but for the time we spent in it was not a problem.
There...
>> Read full review
Here in December 2018.
This hotel is immaculately clean and all the staff are very friendly and helpful.
We where allocated a double room that was very clean but the bathroom area was very very small...
>> Read full review
My family and I stayed at this hotel in the last week of November and we had a wonderful time.
The rooms are a little tired we had a lot of furniture that was damaged. The towels were very thin and...
>> Read full review
Pros:
Very clean throughout - public toilets were cleaned often and this proved to be a big boon on a evening leaving day
Three restaurants serving a large variety of quality food. Outside one has...
>> Read full review
Bit out of the way but free buses every day, lovely walk to next place shops,cafes and Hard Rock Hotel for coffee.
We had an amazing sea view room it was spotlessly clean.
Big complex easy to get...
>> Read full review
Had a week here with my daughter (16)
Hotel was tired and could do with a update. Room was a decent size with huge bathroom with separate bath, shower and toilet and also an extra toilet which was a...
>> Read full review
Lovely helpful and welcoming staff, big nice hotel with double swimming pool , bars for drink, good buffet delicous food ,water activities,the only thing is the rooms , need to be refurbished, we...
>> Read full review
Have just spent 3 nights here for a little break from reality! From the moment you walk through the door the staff are friendly and welcoming, we went to check in an the first thing they did was put...
>> Read full review
Just returned from a 10 day break at this hotel. All the staff were extremely polite and helpful at all times. The food was fantastic, lots of choice and variety. We had a family room so there was...
>> Read full review
I’ve stayed in a much better Riu. It’s a spacious hotel with very friendly staff (apart from a very rude one in the seafront restaurant!). I didn’t mind the food and I think they cater for everyone...
>> Read full review
Had a delightful Holliday here at the Rui Buena Vita however there are a few points to make that it is unlike any Rui that I have ever stayed at.
The rooms are very basic, there were just two beds...
>> Read full review
Great hotel in a lovely location. Staff very helpful, friendly and always smiling. Gym good, tennis court needs some attention. Daytime activities very good, evening not great so make your own fun...
>> Read full review
I have recently returned from a week staying at Riu Buena Vista with family to celebrate my husband and my 60th birthdays. What a lovely hotel. Staff, rooms and food were excellent. Evening...
>> Read full review
The location of the hotel is excellent. the rooms are large, clean and the balconies are a bonus! The staff are helpful, friendly and well presented
On the other hand, the food was poor; the menu is...
>> Read full review
We are a family of 3 currently staying in this hotel. The hotel delivers everything it says and is one of the best overall hotels we have stayed in for this price range.
BUT there is a serious issue...
>> Read full review
Hotel is fine if you want to sunbathe for a week or swim. We had a lazy week enjoying good selection of food and drinks. Bedroom was ok not massive. No view apart from another hotel. Room was clean...
>> Read full review
We have been so disappointed with this hotel. Poor standard of hotel for four stars, especially compared to other four star hotels we’ve stayed in.
The food was basic and repetitive. The rooms were...
>> Read full review
We stayed at the hotel during the half term in October. There was 20 of us in total (10 adults and 10 children aged 1-6).
We had the most fantastic week. The weather was great, along with the food...
>> Read full review
Check n was quick. Room was a long way from reception and was up and down so not great for anyone the walking difficulties. Room was lovely and big with a separate lounge with a shower and toilet...
>> Read full review
Enjoyable stay at this large all inclusive hotel.
Rooms are large and basic with enough hanging space but no drawers. We didn't get the room we expected but that was down to the travel agent and not...
>> Read full review
Hi,
We, 2adults and 1 5yr old had a week here and loved every minute of it.
Very spacious, always spotlessly clean, very helpful staff, good food.
Only down side was that WiFi was chargable and only...
>> Read full review
Spent one week here, the positives, cleaniness of the hotel was first rate, how on earth they keep such a big hotel so clean is beyond me. The staff was excellent, very friendly and helpful., on the...
>> Read full review
I visited Tenerife in September 2018 for the first time. We stayed at this hotel for a week, my Mum, Sister and I. We also had friends staying in the hotel at the same time which was nice. Now I’m...
>> Read full review
Stayed here in October for a week with friends. Hotel was clean and in part dated. Had a family room which was a good size. Beds not very comfortable and twin beds pushed together which is a shame...
>> Read full review
We stopped here for a week in December and are going again soon for 10 days this time the staff were so obliging as we have come to expect as this is a RIU hotel.We had a family room which was huge...
>> Read full review
We stayed here for a week and couldnt fault the place. The room we were allocated (513c) was huge with 2 bathrooms bedroom and a large sitting room. Stepping onto the balcony continued our surprise...
>> Read full review
Overall an excellent hotel. All inclusive was really all inclusive (food, drinks, towels, courtesy bus into Las Americas,safe, late check out courtesy room - but see comment below) with the strange...
>> Read full review
Just returned from a week away with my husband. We’d been recommended the hotel by family members and we have to agree with everything they told us.
Check in
On arrival at the hotel at about 9pm...
>> Read full review
We had a very quiet family room (booked with tui) It was large had two toilets and a very large balcony with sunbeds and small table and chairs It was clean and we'll presented but the actual...
>> Read full review
Well this was first visit to this hotel for myself and my husband we were here for 10 days(23rd Sept- 3rd Oct),we had a little wait for our room as we had arrived before the check in time so we went...
>> Read full review
Our 3rd time at this hotel.. 2years since our last stay.... It shows, hotel in need of a bit it tlc, beds not as comfy and very creaky and noisy when moving.
But can not fault the staff, the food...
>> Read full review
Hotel is lovely - it’s located right on the coast with a lovely view of the sea, has 2 pools both of which are a good size and the hotel itself is big. However we went all inclusive for 10 days and...
>> Read full review
Just returned from a great holiday at this hotel. Had fantastic room in top floor overlooking pool in quiet area(as requested) Reception staff very polite and helpful. Hotel in quiet resort but free...
>> Read full review
I've just returned from a weeks family holiday and absolutely loved it here. We arrived late evening and received a warm welcome from the reception staff along with a lovely dinner as the restaurant...
>> Read full review
We stayed for 10 days in Riu Buenavista and it was very nice. Our room 307-c it was very large with sea and pool view. Our room was cleaned every day and they changed the towels as well. One...
>> Read full review
We are currently here on our third visit to the resort but this time with our 2 year old son.
Don't listen to the bad reviews ( not many) it's an amazing place to stay! We are currently in a villa...
>> Read full review
I stayed at this hotel for a week in June 2018 with my partner. Hotel is lovely and pool area great, fun games for kids and adults. They say the top pool is a chill out pool and the lower one is for...
>> Read full review
Hotel is out of the centre so quiet and peaceful. Although it was clean it really needs updating.
Very spacious rooms with dated deco.
Around the property quite a few maintenance issues to be...
>> Read full review
This place is clean and the staff are great. We had a lovely 7 night stay as a family of three (travelled with our two year old).
We moved from our original room after one night as it overlooked the...
>> Read full review
Visited this hotel 3 years ago for the new year we knew going back that it needed updated but could not believe when we visited from the 21st/28th I'd september how bad it had got
The staff are...
>> Read full review
I stayed in this hotel for a week with my boyfriend and was very happy from the moment we arrived. Even though the hotel is big, it’s very easy to get around and everything you need is central in the...
>> Read full review
Went here as the Hotel we choose was have major works done so we were offered this hotel .... well they didn’t even know it was my Big Birthday so nothing done
It’s a old hotel and it shows the TVs...
>> Read full review
we staid here as a family of 5 for a second year running in August. The location is away from the main tourist area of los cristianos and las Americas, however there is a free shuttle bus which takes...
>> Read full review
Stayed in the Riu Buena Vista for a week September 2018 with family. Firstly, I must say that all the staff in this hotel are amazing, they work tirelessly to keep all guests happy, always smiling...
>> Read full review
Just returned from a week with family. Very nice hotel which was clean throughout. Reception staff were really good and very helpful. Nothing was too much trouble. Food was lovely although by the end...
>> Read full review
At this hotel at moment food great pool great booze great but be aware on left hand side of this hotel they are building new hotels very noisy throughout day cannot use balcony due to level of...
>> Read full review
Third visit to the Buena Visa in six years. Hotel has not changed much at all. Good restaurant and bar staff always eager to serve and pleasant. Lovely food especially the soup always good and...
>> Read full review
This is are second visit to this hotel, and it had not change thankfully. We were a party of four myself and my husband and my daughter (17teen) and my son (14teen) we stayed for 10 nights . We had a...
>> Read full review
This was our 8th time visiting this paticular hotel and our 2nd visit this year. Me and my wife love coming here as the staff right from check in to bar staff to all the maids and service workers...
>> Read full review
Family of four, two older teenagers stayed end August.
Flight - Norwegian airlines - good. Only difference slightly less duty free to buy. Staff very helpful, fab landing.
Transfer - bit long...
>> Read full review
We have just return from the Hotel Buena Vista in Tenerife and I have to say that we have had an excellent time, the hotel was excellent in every way, the rooms were very spacious, comfortable and...
>> Read full review
We have just returned from an 11 night stay at the Buena Vista. I have to say what an amazing experience. From the moment we arrived the welcome was brilliant, the reception staff were incredibly...
>> Read full review
After staying in Riu hotels around the world,the Riu Buena vista,does not live up to the Riu standards that we have had before. The showers run hot and cold,and are very small,there is no wi if at...
>> Read full review
Arrived with Family week ago.
Nice hotel with 2 pools, great food and drinks. Clean and quiet rooms with balcony. No more you need for holiday with your family. Highly recommend to everyone this...
>> Read full review
Lovely hotel, staff are very friendly and hotel room clean. Stayed for 11 nights all inclusive with my wife and 2 kids age 10 and 12, we had a brilliant time. Only downside was the entertainment at...
>> Read full review
Hotel immaculate and lovely sea views. We stayed in a family room which was really spacious but beds very uncomfortable. Food all really fresh but as with most all inclusive gets a bit repetitive...
>> Read full review
Super clean
Fresh hot food cooked in front of you.
Fresh fruit.
Massive hotel but not a single queue at the bars or food hall.
Clean pools and pool area.
Friendly staff.
Self service beer and soft...
>> Read full review
Just back from a stay here was very nice busy and as it’s all inclusive you don’t tend to leave the hotel. Breakfast lunch and dinner can feel like a mad rush but there was always plenty of good...
>> Read full review
My partner and I have just had a rare childfree week away here just the two of us. It was perfect, so relaxing, great hotel, so clean & staff constantly cleaning and collecting glasses etc and...
>> Read full review
Me my wife and our 8 year old daughter and 6 year old son have just had a lovely week in Tenerife. There are mixed reviews on here which did concern us, but to be honest there are a lot more good...
>> Read full review
Stayed here for a week, All inclusive from the beginning of August
Check In : Quick and efficient - Advised that due to our late flight, that the restaurant would be kept open with some snacks for...
>> Read full review
Recently returned from a 2 week stay at this hotel travelling as a group of 6. We had 2 family rooms which were very clean and had fantastic views of the sea, pools and mountains from the very...
>> Read full review
We have recently returned from a weeks stay at Riu beuna vista and so glad it was only a week. Although I cannot fault the staff friendliness but the hotel overall was the most disappointing...
>> Read full review
Fantastic hotel with such caring staff.
We had a ‘superior one-bedroom room with limited sea view’, and there was a great view of the sea. Spacious rooms with large balcony and two sliding doors...
>> Read full review
Pros
Fantastic animation team
Very friendly staff
Daytime entertainment
Kids activities
Free shuttle to town
Massive clean rooms (the tv is old but who cares)
Excellent mini club and...
>> Read full review
This is not a 4 star hotel, and does not live up to the standards of any other Riu hotel I have visited. The hotel although clean is very dated throughout, the rooms are very basic, the pool area is...
>> Read full review
We have just returned from a week at the Buena Vista. We were a group of 6 with two kids age 4 & 7. We had two family rooms which were spacious with lovely balconies and nice and clean, serviced...
>> Read full review
Stayed a week with my boyfriend and 2 kids 13 and 14.
We had a lovely stay at this hotel, hotel so clean and staff work so hard to make your holiday perfect.
Rooms very clean and spacious, had a...
>> Read full review
I struggled to find a comprehensive review before we visited Riu's Buena Vista so will do my best to answer the questions I had before our trip.
The hotel itself is large and well equipped, there is...
>> Read full review
Me, my husband and 20 month old little boy visited for my 40th birthday in July this year. I booked the holiday very last minute as expecting baby no 2 and wasn’t sure how I would feel.
The hotel...
>> Read full review
I’m not usually one to write reviews but having just returned from a lovely 2 weeks I couldn’t help it.
Despite what other reviews have said there are so many good things about this hotel. The...
>> Read full review
Arranged by TUI in one of their shops by a sales assistant who ripped for us off for £3000 for one week as not even 24 hours later the exact same holiday was £300 cheaper online.
Our TUI flight took...
>> Read full review
Still on hols at Riu, We booked 11 nights and so far we’re having a lovely time.
Staff - all polite and friendly
Location - 15-20 minutes to las americas, the hotel provides a shuttle bus which you...
>> Read full review
We arrived at around 8pm and checked in, the receptionist said it took approx 15 mins and offered us drinks or dinner, we opted for drinks in the bar and returned for a swift and easy check in with...
>> Read full review
I visited this hotel in July for 7 nights with my husband and 15 year old Son. The rooms are dated but are spotless and specious with sitting room, bedroom, bathroom and a 2nd toilet. We were located...
>> Read full review
This was my 2nd visit to the Riu Buena Vista with family after coming here 5 years ago. Not much has changed to be completely honest which is good and bad.
GOOD - food is great, rooms are dated but...
>> Read full review
I stayed at this hotel 8th - 15th July 2018 with my boyfriend.
Pros:
Many self-serve drinks available to save queuing time at bars which was very helpful. Amstel was the lager as well which was...
>> Read full review
Having spent the last week of July 2018 at the Riu Buena Vista with my wife and two children I could not have been happier with my choice of hotel. After reading some reviews I had concerns but can...
>> Read full review
Spent a week at Buena Vista in July with my partner and son (6yr old). Whilst there were alot of good points about the hotel we would not return, due to the many bad points.
Good points:
Very...
>> Read full review
Just back from a perfect week at this hotel. The staff were always very accommodating, friendly and always made the kids feel sooo welcome and special. The restaurant staff were so pleasant. The...
>> Read full review
The rooms were the best thing about the holiday and the only place where you don’t want to spend much time. We went as a family of four and were given two family rooms which were very good good. The...
>> Read full review
To be completely fair this hotel is worth staying at. My review is based on my personal experience and a basis of past comparrisons.
1. Arrival 😊- check in was a little slow as we arrived around...
>> Read full review
Overall had a great holiday at BuenaVista! The hotel was amazing with activities for everyone, the Animators and staff was so friendly, entertaining and always cheerful! The hotel itself was gorgeous...
>> Read full review
Very nice hotel in quiet location 10 minutes walk from Playa Paraiso’s 10 bars & 20 minutes Taxi to Playa de las Américas. Big rooms with nice balconies- only moan was small shower cubicle in large...
>> Read full review
Stayed with my girlfriend here in July, the hotel itself is really nice, good facilities with on-site shops, big modern rooms and really clean, the hotel is absolutely huge so maybe worth taking a...
>> Read full review
I stayed at this hotel for my first holiday abroad with my sister we researched and found this resort it looked lovely on the pictures and with a four star rating I thought why not it was also a...
>> Read full review
Me and my partner stayed at this hotel beginning of July, the hotel was good, great facilities, rooms modern and clean, however for a 4star rated hotel it definitely wasn’t up to date in the...
>> Read full review
Absolutely great location in Playa Paraiso, me and my husband had birthday so we got upgraded to large two bedroom suite with sunset ocean view! ☺ Great pools and good food in AI. Buffet restaurant...
>> Read full review
Lovely hotel, clean tidy and the staff can’t do enough for you. You get what you pay for, rooms slightly dated, and food similar each night. We ate in their second restaurant one night, which was...
>> Read full review
Arrived at the hotel to find we had a pool and sea view with a very large room and great balcony view. The rooms are great and clean, although dated this was never an issue as we spent all our time...
>> Read full review
Currently staying at Riu Buena Vista having a lovely time. No faults at all with hotel or staff. Made to feel welcome st all times Couldn’t ask for a better holiday. Well done to everyone. Will...
>> Read full review
if your on a limited budget, covered in tattoos, like to lay in the sun all day only inches from the next person whilst getting pickled on an endless supply of alcohol and enjoy eating huge amounts...
>> Read full review
Returning home today having thoroughly enjoyed our week at the buena vista. The hotel is lovely and absolutely spotlessly clean. The rooms are immaculate and
include a fridge, hairdryer and large...
>> Read full review
We just arrived home yesterday and wanted to do this review as everything still fresh in my mind!
Location is about 25/40 mins from the airport depending on drop offs on the way. The location is...
>> Read full review
We have been back almost a week from a fab holiday the whole place is spotless very very clean yes the room is a tad dated but who stays in the room all day every day was cleaned every day extra...
>> Read full review
We were here in early May. Had a lovely room overlooking the lower pool, and had a sea view.
The rooms were big and having a separate lounge area and a second loo was great.
Great free bus to Playa...
>> Read full review
Just returned from a weeks stay at this hotel. As others have said you need to reserve sunbeads by 8.30 latest & there are quite a few broken sunbeads out. Pools are great and the bottom pool always...
>> Read full review
Before my trip here I had been keeping an eye on all of the reviews; I think some of them having experienced the hotel were over critical so I would start by saying please ignore the these and be...
>> Read full review
Just got back from a weeks stay at the Riu Buena Vista, I have to say after reading negative reviews I was surprised, the room was spacious and well laid out and the staff were really friendly. The...
>> Read full review
Just returned from a week at this hotel.
The hotel, rooms and swimming pool are lovely, extremely clean and well maintained.
The rooms are extremely spacious and a great relaxing environment...
>> Read full review
We have just arrived home from the buena vista yesterday . We have stayed here before 3 years ago & was not disappointed. There is signs of ageing but was informed that Riu are injecting...
>> Read full review
We have just returned after staying a week at this hotel, and what a fantastic time we all had. All the staff were so polite and friendly and my 4 year old especially liked the dining staff, as they...
>> Read full review
We and another family of 4 (2 adults 2 children) Stayed here as a Feb half term break for the week.
Had great room looking over ool and getting afternoon sun (left block on pic of pool).
Food was...
>> Read full review
I would recommend this hotel to anyone & ignore any bad reviews that people have said, in regards to food, rooms or facility's
This hotel is perfect and great value for money.
I was there with...
>> Read full review
Currently staying at this hotel with my niece. We have been quite impressed with things considering some of the reciews. Although not happy about it we did pay the €20 for a weeks WI-FI but found out...
>> Read full review
Just got home from a weeks stay.. This is a very nice hotel, spotless, friendly,helpful... The evening entertainment was not to bad, but we are not big entertainment people but this was well...
>> Read full review
Had a lovely week at this hotel in May, stayed in a room which had a pool & sea view, our room had a separate bedroom and a large balcony, the food at this hotel was very good and the drinks were...
>> Read full review
Stopped here In May 2018 for 11 nights. All the requests we made on the booking were done which we were pleased about. TUI staff we could not fault they were polite and helpful from start to finish...
>> Read full review
An excellent hotel, staff were all very friendly and helpful. Nothing too much for them to make your holiday as pleasant and relaxing as possible. Food was good always something on the menu fro every...
>> Read full review
Again ignore the bad reviews. The resort is quiet but a great base as detailed below. At first sight the hotel looks weary and old, and it is indeed having a revamp at the end of the season so the...
>> Read full review
My wife and I visited this hotel for our 30th wedding anniversary in June. We have stayed in this area before quite a few times so we knew exactly what to expect. The area is quiet with a few local...
>> Read full review
Firstly i want to say i have holidayed in this hotel on 2 previous occasions, which is why we CHOSE to return to this hotel.
Our 1st visit here was in 2005, the hotel was named The Dunas Paraiso. My...
>> Read full review
Its unacceptable to have a ping pong table in the middle of the rooms area. It makes too match noise and nobody respect us when we want to sleep.almost all the days they wake me up at 08.00 in the...
>> Read full review
IGNORE ALL BAD REVIEWS ON THIS HOTEL. PHOTOS DO NOT GIVE THIS HOTEL JUSTICE. When we got there we were greeted by welcoming staff members who just took our passports and were told we could just go...
>> Read full review
Just got back from a week here,i must admit i was apprehensive about it but i was pleasantly surpised!! we were allocated a family room which other reviewers have said was a bit dated but very...
>> Read full review
Went for a two week break as a family of 4 two young kids 6 and 7.the staff in this hotel were all amazing every single one made effort with the kids and to make you feel welcome.room was fine very...
>> Read full review
Like others I was feeling quite nervous after reading the reviews however our stay was wonderful. I travelled alone with my 10 year old son.
Firstly the staff- fantastic, smiling, friendly all day...
>> Read full review
Perfect place for a holiday, staff so friendly and helpful, went all inclusive and plenty of variety of food and drink although they tend to only have 1 type of red wine. Entertainment is good . And...
>> Read full review
We stayed here one week 1st June very nice hotel with great staff : food was good standard and plentiful our room was lovely with great see views drinks were ok not great but ok help yourself wine...
>> Read full review
It is a shame I have to give a poor review on this hotel if only because the staff couldn't of been any more hard working and helpful than they were. The majority of the hotel was very clean except...
>> Read full review
We booked the Hotel Riu Buena Vista as a last minute holiday and after reading Tripadvisor's mixed reviews we were really unsure what to expect once we got there. Well, we shouldn't have worried...
>> Read full review
The hotel was very clean and well presented. The rooms were spacious, the beds were comfortable and the balcony was fairly large. The food was nice and well cooked, there was a variety every day and...
>> Read full review
Had been to Fuerteventura and same hotel for 3 years running after we found a hotel we loved, 2 ad 2 children 7,11. So we decided to change up and trip to Tenerife. Picked the Riu Buena Vista and...
>> Read full review
We recently stayed at the Rui Buena Vista for a weeks get away, we where not disappointed, flight times where great as were the transfers, we were dropped off last, but good news we were picked up...
>> Read full review
We stayed at this hotel some 7 years ago and not much has changed ever since. Big room, but clearly needing some renovation: furniture was damaged here and there, an old TV set, lamp went out when...
>> Read full review
My first time trip to Spain. Absolutely loved it. The staff are fantastic pleasant and helpful. Food was good as were the various drinks I had. Food did get a bit samey towards the end of our week...
>> Read full review
We stayed in this hotel for a week with my family (my husband and 4-year-old son) and with our friend with his son. I have to highlight that the staff members are all great you cannot fault anyone...
>> Read full review
We stayed in September 2017 for our honeymoon with our 1 year old.
The pools were great, if a teeny bit cold when you get in but in all honesty in the heat it was more than welcoming...
>> Read full review
Lovely hotel visited for just a week for my birthday, spacious room, minor issue with aircon but it was sorted very quickly, the only gripe with the room was the tiny bathroom you could just get to...
>> Read full review
we spent 10 nights in this hotel in may this year. We had a fab time, staff were exceptional, always ready to help, from reception staff to restaurant staff, always a friendly word. The food from...
>> Read full review
We stayed here at the beginning of May. This will be our 3rd time at this resort and again it did not disappoint. The family room is great when travelling with children, as is the extra toilet...
>> Read full review
Recently stayed at this hotel for a week. Having stayed at a number of Riu hotels we booked expecting the same standard, this was unfortunately not the case, definitely the worst Riu hotel...
>> Read full review
Just got back from a week in Buena Vista from May 13th-21st. Took around 20 minutes to get to the hotel from the airport and check in was nice and smooth. All front desk staff really friendly and...
>> Read full review
My daughter and I have been to many Riu hotels but feel that the standard is going down. We went for a weeks holiday so my daughter could just have a weeks rest from her busy job. The hotel itself is...
>> Read full review
One of the worst holidays we have been on! Freezing cold pool you can get in for 2 seconds then get hyperthermia and have to get out! Food is the same rubbish each day. They have a different...
>> Read full review
So I’ve been to Tenerife many times including Adeje however not to this part, on arrival to the Rui you immediately realise there is nothing in this location other than a small cluster of hotels and...
>> Read full review
Nice rooms (we had balcony and part sea view). Good food, plenty of room around the pool also. Staff all friendly and helpful. Plenty free bottled water. Warning, the flies bite, bring a repellent!!!!
>> Read full review
Lovely hotel food was good but resort is quite remote and at the bottom of a steep hill so unless you dont mind taxi fares its quite limiting to get out of the hotel.Staff really helpful and access...
>> Read full review
We arrived on the 4th May 2018 and are still currently here until the 11th May. We brought our little boy who is 6 months old for his first holiday. The hotel is amazing. The staff can’t do anymore...
>> Read full review
We had a lovely holiday here in a quiet part of Tenerife... The hotel is clean & situated away from busy parts so perfect if you want to get away to chill, which is just what we wanted. Staff are...
>> Read full review
Stayed here for 7 nights in April. Definitely good timing as the hotel was quiet (Nordic countries no longer holidaying there and Europeans not ramped up yet). The staff are great, the food good and...
>> Read full review
Myself, my friend and two grown up children stayed here returning 2.5.18 and have to say it was lovely and relaxing. The hotel is fine so ignore those moaning, it is clean and beautifully set out. We...
>> Read full review
Had a lovely time at this hotel, it was clean, the food was lovely. The biggest plus to this resort where the staff, everyone was super friendly. The entertainment team were amazing, such genuinely...
>> Read full review
The staff make the hotel. All friendly and helpful. Reception were very helpful. If you like modern hotels it is not the place for you. Aircon was good. Everywhere kept clean. Food and drink are good...
>> Read full review
The staff were excellent and were attentive.The food, although tasty enough, was unvaried and needed to be hot rather than warm at best, my wife noticed microwaves to heat your food.
The room, 613A...
>> Read full review
A great hotel that works well with a teenager being able to have a separate room within the family accommodation. Although all meals are buffet type the selection and quality is very good. Has...
>> Read full review
We stayed here the for a week over the Easter holidays 2 Adults, 3 kids (12,10,7).
When we checked in we asked if they did adjoining rooms, the lady on reception told us they don’t but would see if...
>> Read full review
The staff in this hotel are brilliant, 2 of us were given room 704a, a family room with a sea view overlooking the banana plantation, this gave us sun into the evenings, a second sun bed was...
>> Read full review
Me & my wife stayed here in April . 1 of the things I must say is it’s in the middle of no were .you need to use the hotels freebus ( 3 times a day ) into the town , about 15/20 bus ride . We also...
>> Read full review
This was our second time to this hotel, just right for a week away, the staff are a credit to this hotel, so friendly, food and drinks very good, lovely pools,very clean. We asked for the same room...
>> Read full review
We have just returned from the Riu Buena Vista and I can honestly say that we had an amazing holiday. We were greeted by a very friendly gentleman at the check-in desk and he confirmed that we had...
>> Read full review
The rooms was huge, spotless staff could not do enough for you plenty of things to do in the daytime with entertainment staff evening preformance were excellent would return next winter for a break...
>> Read full review
I had read one or two poor reviews about this hotel, but friends and family had told me not to worry, being a Riu it would be brilliant. Sadly, this wasn't the case.
Starting with the good points...
>> Read full review
The first thing to say is that I've stayed in a couple of Riu hotels recently in Morocco and Cape Verde and this one doesn't come close in terms of quality in the room, public areas or restaurants...
>> Read full review
Just spent a week at this hotel and cannot find a lot to criticise. Accommodation was clean and spacious, food was good with plenty of choice if a little repetitive. We paid extra for an upgraded...
>> Read full review
I chose this hotel based on the good reviews that I read here on trip advisor. I was looking for a good "all rounder" family hotel and this one was perfect. The good: Excellent service, super...
>> Read full review
Having previously scoured these pages to decide whether to book this hotel, I wanted to write a review to hopefully help others if you’re trying to decide whether to stay here.
My sister and I...
>> Read full review
Hotel looks amazing. Very clean and staff friendly and always helpful. Rooms clean and tidy and our room very spacious. Fantastic balcony area so much so we spent the week sunbathing on it. Free...
>> Read full review
Could not fault this hotel, great room with a sea view all the hotel was very clean, cleaners working all day, choice and quality of food brilliant and the staff were first class.It is in a quiet...
>> Read full review
So we have just come back from 11 nights at this hotel. First impressions hotel was really nice we really did enjoy our stay we had 2 small children 2 years and 3 weeks old we did get many...
>> Read full review
Just got home from a lovely week at this hotel. Cannot fault the staff food rooms all fantastic. The location is not great if you have trouble walking. Entertainment was ok in outside bar the rest...
>> Read full review
room and size of hotel good , plenty of sunbeds ( may be different later in season) and excellent pools for swimming or playing in , however hotel food leaves a bit to be desired for choice and...
>> Read full review
Just returned from this welcoming hotel. Positives - excellent staff across all areas particularly lovely welcome from Reception staff. Good transfer.Was lucky to have beautiful large sea/pool room...
>> Read full review
This hotel definitely DOES NOT offer 4 star cuisine or restaurant service. Don't believe the manager's assurances if he replies to this. I will clarify this assertion below.
1) You don't get asked...
>> Read full review
We stayed here for three weeks in late January/early February this year and had a great time.
All the staff were very friendly and courteous from the maids who cleaned the rooms to the reception...
>> Read full review
We’ve bern here several times on family vacations.
All inclusive is perfect for us as we have small children and this hotell has all that we need in that aspect.
Great service, great food everyday...
>> Read full review
It's a great hotel for a winter sun break, I've read a lot of negative comments about this hotel and found most of them to be untrue!! My wife and I have just returned on the 13 th March the weather...
>> Read full review
The suite was spacious, with a bedroom, sitting room, ensuite bathroom, separate toilet and large balcony. It was spotlessly clean.
However, the furniture was old, with peeling veneer. The settee...
>> Read full review
Don't be put off by any negative reviews on this hotel. The rooms are large and well appointed. The bathroom with bath, shower, vanity unit and toilet, plus a separate toilet and vanity unit off the...
>> Read full review
just back from a week at Buena Vista. superb value for money all inclusive hotel. All the staff very friendly and helpful, food selection very good for buffet style and well cooked and displayed.As...
>> Read full review
Returned from this hotel on mon 5th march after a wonderful relaxing week lovely hotel we had a lovely view from our balconey the staff in all areas of the hotel were great always happy and helpful...
>> Read full review
We stayed at the Buena Vista for a week from 23/02/18, based on mainly good to excellent reviews. We were certainly happy we did! We are seasoned travellers and have honestly lost count of the hotels...
>> Read full review
Nice rooms big and well appointed, Not in same league as Rui Palace we were in last night, but more than acceptable. Good pools and facilities in well appointed grounds. A nice buffet dining room for...
>> Read full review
We absolutely loved this hotel, the rooms were massive, the food fantastic and the staff wonderful. The rooms were spotless, cleaned daily to a high standard. We joined in many of the activities...
>> Read full review
Staff in all areas are very friendly and attentive. All areas are kept immaculately clean by conscientious housekeeping staff.
We had a family suite which had a large bedroom with huge ensuite...
>> Read full review
We stayed at the Club Hotel Riu Buena Vista for 10 days in January 2018. The hotel was not in our opinion up to the usual Riu standards. We have previously stayed at Riu hotels in several different...
>> Read full review
This hotel I would definitely recommend to anyone who wants a nice break with amazing facilities, clean rooms, very friendly staff, stunning views and excellent food! We had a lovely stay in this riu...
>> Read full review
Spent a week here all inclusive, great for families as well as couples. Staff were friendly, plenty of entertainment and things to do, reps were good and very helpful with suggesting places to go...
>> Read full review
We have recently come back from ClubHotel Riu Buena Vista. Overall we had a wonderful time. We are a family of 4, with two young children aged 10 and 7. They loved it. This was mainly down to the...
>> Read full review
We stayed over New Year 17/18 and we had a great time.
he hotel is massive and at such a busy time, never felt to overcrowded which was nice.
Plenty of sunbeds for all around the 2 pools, the...
>> Read full review
This is by no means a high-end hotel. What it is however is a very reasonably priced friendly hotel which has pretty good food and drink for an all inclusive.
The views from every room in this hotel...
>> Read full review
A reasonable hotel with good food , drinks and entertainment. For the cost this is great value. Rooms are spacious and in need of a little updating. Beds are not comfortable but requesting a topper...
>> Read full review
This hotel has big nice rooms. The staff is very nice, friendly and helpful. Very good atmosphere. Excellent and huge variety of food for all meals. Beds are hard, but ask for an extra mattress. Room...
>> Read full review
we were given a room in c block overlooking building work, pile drivers all daylong the noise was unbearable,to sit on balcony read a book no way,sit by the pool,NO thanks,to many broken tiles the...
>> Read full review
Our first holiday abroad (with our young kids, 4/6). Loved the food and drinks, kids loved the pool and play ground and how close the beach was. Rooms need a bit of 21st century...haven’t seen a tv...
>> Read full review
We have just returned yesterday from the Riu Buena Vista, after an enjoyable 5 night stay, aided by pleasant warm sunshine. We had a family room which was very spacious with a separate bedroom and...
>> Read full review
We stayed here last January and decided to return again this year. We had another lovely holiday, the hotel is spotlessly clean with great food and pleasant staff. We stayed in the same room again...
>> Read full review
A nice place for a relaxing week in the sun.The staff at this resort are all very helpful and polite.Any problems were immediately sorted out.The battery in our safe (they don't charge to use...
>> Read full review
Me and my husband enjoyed a weeks holiday in this all inclusive resort. Our room was superb with a lovely balcony, overlooking the top of the local beach.. It situated in a brilliant location with a...
>> Read full review
Went with young children and grandparents. 2 weeks October half term and people were up at 6am and fighting for sun beds!!!!
2 pools both lovely but crowded and not enough sun beds. We had to fetch...
>> Read full review
This place isn't even worth one circle. Okay it was cheap £900.00 for 2 people for a week. On arrival checked in to a suite which basically looked as if the 1970s had been sick all over it...
>> Read full review
Stayed 25 jan to 1st feb.
Pros staff were lovely, hotel was clean, room was big, external entertainment that came Chinese acrobats and rock band were excellent.
Cons beds are really hard (the floor...
>> Read full review
We stayed here 27.01.18 - 03.02.18 and were quite underwhelmed by the hotel in general. It is in no way a 4* Rui Hotel. We have stayed in several Riu hotels over the years from Club Hotels to Riu...
>> Read full review
Currently staying here for a week away, been okay so far but very annoyed now. Our room in B block is like an icebox, went to reception to explain that I'm feeling very poorly and I either need the...
>> Read full review
we stayed here the last 2 weeks in december. The pool area gets quite busy during the day , we stayed in a bungalow which had the sun all day so we never bothered with the pools, The hotel is well...
>> Read full review
I have reviewed this Hotel many times so this review will be much shorter. The staff are all outstanding from Marco and the reception crew to Edgar, Valentin, Carlos, Carla and pals at the bars. The...
>> Read full review
We stayed here on a seven day First Choice holiday with our friends and we were immediatly struck by how friendly the staff were. We has a family room which was huge and had a separate bedroom also...
>> Read full review
Can really recommend this hotel. Beautiful surroundings and good food. Hotel room was very spaceious with large balcony . A big extra thanks to Claudia Gonzalez for excellent service! Kind Regards...
>> Read full review
We spent 11 nights at the RIU Beuna Vista, the hotel staff are second to none, so helpful, cheerful and accommodating. The TUI Rep Tony was fantastic and helped us with our hotel room, booking...
>> Read full review
Just returned from a week’s golfing break at this hotel and had a most enjoyable holiday.
The hotel staff were excellent and the rooms spacious and very clean.
We read a few reviews concerning the...
>> Read full review
Very disappointed .not what we expecting from a Riu hotel
Dining room was not big enough for all guests tables were often left messy .Food was bland and often just warm .Wine was watered down .Very...
>> Read full review
Me and my Mam went here for a week over Christmas including Christmas Eve, day and Boxing Day. It was our first Christmas abroad. The weather was great and it was so different spending Christmas in...
>> Read full review
Just returned from this hotel and would not bother to go back again. First the good points - every member of staff we encountered was friendly helpful and polite. There was a free hotel bus that...
>> Read full review
Myself and my husband arrived home last night after a fabulous 11 nights at this hotel. All the staff work exceptionally hard to make your holiday great. Any request we had were seen to straight...
>> Read full review
Arrived after a short transfer hotel first impressions great .check in was very friendly and knowledgeable explaining where everything was .The room was lovely large beds a large bathroom and sperate...
>> Read full review
our room was spacious and clean however in the worst part of the hotel in terms of no view apart from a tree or the banana fields and was very cold as it does not get the sun at all.
We needed to ask...
>> Read full review
I am writing this review as an independant traveller and a member of Riu Class for many years.My room was in B block overlooking the car park and apartments. It was incredibly cold in the room at...
>> Read full review
Just got back from the buena vista.well we had a great time could not fault anything rooms are great we were on block C great view just no sun on balcany all day but we did not mind as was out all...
>> Read full review
My husband and I have just returned from the Riu Buena Vista, our second time at this lovely hotel. We arrived at 9pm and were told to enjoy a drink while they completed the booking process which...
>> Read full review
My wife and i stayed here over xmas,we had a room on the top floor with a mountain view and we could sit outside at the front of the room which had sunshine all day,the staff at this hotel are top...
>> Read full review
Stayed at this hotel 2/1/18-9/1/18 had a lovely holiday,arrived very late due to 6hr and 30 mins delay , the lovely man on reception asked where have you been young lady we have been waiting for you...
>> Read full review
We arrived on 5th January as two couples. I had emailed in advance to ask for a high floor with a sunny balcony which we got. The room was on the 9th floor, facing towards to Hard Rock Hotel and it...
>> Read full review
Have just returned from a week at this hotel and we did enjoy our stay however sadly the hotel didn’t live up to our expectations.
The hotel is comfortable, very clean and the staff very friendly...
>> Read full review
A GREAT FAMILY HOLIDAY.
This was our first time staying with the Riu group, & after reading some of the reviews I was a little apprehensive about the hotel we had chosen, so we were more than...
>> Read full review
The RIU standard is great. And, travelling with a small child, it's just so comfortable, with drinks & food almost always available.
The hotel is located beautifully - directly at the cliff, with...
>> Read full review
We arrived at this Hotel mid-afternoon on New Years Eve, 2 Adults and 1 6 year old child, check in was smooth, the reception staff told us we told we had to book a table for the New Years Eve...
>> Read full review
I enyoyed the quiet location compared to hotels in Playa de las America. Bar was OK and also personal was very friendly. The pool area had many people. If You are going to eating breakfast You have...
>> Read full review
My fiancé and myself stayed here at the end of September for a week's all inclusive holiday.
We loved it!! Amazing views and plenty to do.
We found the food good, always something to eat, my fiancé...
>> Read full review
This was our second Christmas visit. The weather was amazing all week. We had two cloudy but warm days and the rest were lovely and hot. The hotel was very clean and the rooms large and airy. Our...
>> Read full review
Just back from Riu Buena Vista. My family and I had a fabulous holiday here. Had read the reviews before I booked this hotel and have to agree. The staff in this Riu hotel are without a doubt its...
>> Read full review
This seems to be 4* RIU: it is not up to the level - I compare to Hotel Riu Palace Maspalomas in Gran Canaria - it disappoints on almost every level if you think about 4* hotel.
There are two good...
>> Read full review
This was our 3rd visit to this great hotel. Our first room was on the shaded side of the hotel, but after talking to the fantastic reception staff they moved us to a pool side family room which was...
>> Read full review
This hotel is definitely not a 4 star, more like a 2 or 3 ! We stayed in the Riu @ Cape verde and was expecting the same standard, very disappointing. Arrived 22nd December for a family xmas break...
>> Read full review
Very friendly staff, clean and looked after amenities, food is good, the entertainers are absolutely fantastic!
Great choice of all inclusive drinks, great filter coffee in the morning. Evening...
>> Read full review
We recently returned from RBV after a sunny, relaxing & enjoyable family Xmas in Playa Paraiso.
I too was concerned due to some reviews however, we had a great holiday which was V4M.
* We were a...
>> Read full review
Stayed at the Riu Buena Vista for a week at end of November. We had a very enjoyable holiday.
Greeted by a very pleasant receptionist. We were the only couple being dropped off so no queue...
>> Read full review
Just got back from a week at this hotel. It is a little dated and needs some updating but the atmosphere, drink and food was very good. We were upgraded to a sea front villa and the position was...
>> Read full review
We are RIU hotel enthusiasts and looked forward to our winter break in Tenerife. A lovely resort in a good secluded yet busy place. We discovered that RIU have recently purchased this Hotel from the...
>> Read full review
We arrived at the end of November for 10days. I had tried to e mail the hotel in advance to ask for a high floor so at reception I asked and they changed our room to the sixth floor. It was wonderful...
>> Read full review
Stayed here late November this year and have to admit the hotel looks amazing and had helpful and friendly staff. The hotel had lovely pools as well even though one was like an ice bucket. But it...
>> Read full review
We had a family suite. 2 twin bedrooms with full bathrooms, safes in each room (no charge), a lounge with tv and fridge and separate toilet. Bedrooms and lounge opened onto balconies with furniture...
>> Read full review
We have stayed at many Riu Hotels and this is dreadful, no free WiFi, rooms shabby... It's making me reassess whether I stay with this brand who is a loyal Riu customer...
Reception staff are not of...
>> Read full review
Just back from a week at RIU Buena Vista. We had a lovely week, can't fault it at all. Rooms are great size, very clean and tidy. Food was good lots of variety. You do have to go down early to get...
>> Read full review
❓First impressions were not positive.....no greeting, no allocated table, pool looked crowded, towels were not fit for purpose etc....and I hated my room, but having arrived in a weary state after...
>> Read full review
This was our 2nd Visit to the hotel as we enjoyed our first visit so much last year.
The hotel is very spacious and clean. The staff are friendly and keen to help. The food ranges from basic to...
>> Read full review
My husband and I stayed at Buena Vista for a week just over a week ago. Having read a couple of recent reviews, I would agree that the resort favoured the older generation! We were happy that the...
>> Read full review
Just returned from a lovely relaxing weeks holiday. We stayed in room 418A, we had requested a high room so when we checked in and were told our room was on the same level as reception we were...
>> Read full review
Me my wife and 4 year old daughter where here for a short break. We stayed in room b708. The hotel was excellent, food was as good as any all inclusive hotel and the staff where 1st class! Nothing...
>> Read full review
This review is completely honest, we stayed here for a week recently and feel that the holiday was mis-sold to us, being a Rui hotel which I have stayed in many times before I was expecting a good...
>> Read full review
My husband and I were recommended to stay at this hotel, rather than the Bahia Principe that we stayed at last year.......we were wrongly advised! The hotel is what we call "okay", very dated but it...
>> Read full review
Stayed at this hotel for a week from 7th Nov, 2 ads and 2 children aged 3&1. This is our second time at this hotel, we came around 7 years ago. We had a great time here, I honestly don't know what...
>> Read full review
We arrived late on 31st October and quickly checked in, however our room hadn't been turned around properly, empty water bottles in the living area and dirty towels on the bathroom floor...
>> Read full review
We visited this hotel for a week. Upon our check in, we were greeted by a night manager. Who was extremely helpful and new our names straight away. The staff are without a doubt, the best thing at...
>> Read full review
Nice hotel, kept very clean. It was good to see the pool sunbed area cleaned thoroughly with beds parasols and everything being moved to clean, only downside were the cracked and missing floor tiles...
>> Read full review
We did pay a fair bit of money for this holiday as it was in the half term. We enjoyed every minute of our stay. It started on a very positive note as we were upgraded from a family room to a private...
>> Read full review
The hotel was very clean and staff welcoming and helpful at all times. Rooms large but sparsely furnished had separate living room and double bedroom but to be honest do you need more than a sofa...
>> Read full review
First impression counts and it wasnt great. As we arrived late and were starving went to empty dining room to have some food.empty it looked so bad like from 1950s. And food available at that time...
>> Read full review
I visited the Hotel within a group of adults and children at School Half Term. The Hotel as you can imagine was very busy but the hard working staff coped well.
The Hotel isn't the most modern but is...
>> Read full review
Wow what a holiday a big hotel very nice food big pool i love it so much some if us don't want to leave all the sun beds are taking by 5 o'clock but you have your own in your room which is a very...
>> Read full review
Spent a short visit of 5days at this hotel but I wish it had been more.
The staff were very welcoming and helpful.
The hotel was kept at a very clean standard everywhere.
The pools had plenty of...
>> Read full review
Just got back yesterday ( 25 / 10 ). Very quick transfer from airport in a mini bus - 20 mins as no other drops on way ). Very large hotel. People have complained of no porters and getting lost but...
>> Read full review
Have just had 10 days of rest at this hotel found the staff very friendly the food was o k and the hotel was just what I needed for me and my wife this is the second visit and I would't hesitate to...
>> Read full review
Excellent week with the family.
Great service from the arriving, very friendly and accommodating.
Activities through the whole day.
Nice local food, perhaps breakfast would be more...
>> Read full review
Ok arrived about 9pm told handover passports leave luggage in a room got for dinner then back to book in. Food was ok and fetched our own drinks - I thought this might be a glitch as restaurant due...
>> Read full review
Stayed here the First Week In October 2017 with my girlfriend, and had a really nice time for our first holiday together!
Transfer - 40 mins, Last Drop.
Late Arrival circa 10pm - No issues, offered...
>> Read full review
Been home a week now after a getaway with my husband for a week to this hotel. I would like to say that this is an honest and fair review of our stay, hotel and facilities.
Firstly, the weather for...
>> Read full review
We had a great holiday at Rui Buena Vista. I was worried about some of the previous reviews and Yes, there are some broken pool tiles but it didn't take away from this being a great hotel.
We were a...
>> Read full review
My sister and I stayed for 1 week from 17 Sept, all staff are excellent, food is good, I recommend sitting at the very back of main restaurant up a few steps it is quieter for breakfast and evening...
>> Read full review
This hotel has all the facilities that we needed. It is spotlessly clean, the rooms were very comfortable ( we had a Junior Suite with a sea view ) and the staff were all absolutely brilliant ( as...
>> Read full review
The staff make this a fabulous holiday resort. The hotel is beautiful. The room was clean and more than adequate with a bedroom, en-suite, lounge, separate toilet and private balcony. We were...
>> Read full review
The hotel itself needs a little bit of a modernisation and just a general bit of maintenance, mainly to the pool area. The food, although very repetitive, was very good. The room was spacious and had...
>> Read full review
First impresions are always important and on arrival at a tired 10.45 pm they were great. no fuss restraunt open room great.
This hotel really is getting it right friendliest staff ever not one or...
>> Read full review
This is definately not up to Riu standard,would only rate it 2 star. too far away from anywhere to walk, very steep hills not suitable for disabled, the hotel has a back exit onto the promenade, but...
>> Read full review
Brilliant hotel all areas were kept clean stayed in d115 nice quiet area with balcony overlooking small beach food was excellent and all the staff were friendly and helpful hard to find fault with...
>> Read full review
I have been in this hotel twice (April 2016 and November 2016), so that alone should tell that I really enjoy to stay in this hotel.
The second time we stayed here, hotel staff had noticed that...
>> Read full review
Just spent 5 days here. Big hotel set in ravine of volcano flow. Staff try staff try hard to please, suffers from poor internal communications between animation team and reception. Run different time...
>> Read full review
Just spent two weeks in this hotel.Would definitely recommend as my wife is coeliac.We were introduced to the chef the first night.He accompanied her around the restaurant pointing out all gluten...
>> Read full review
This is a big hotel!! Finding our room even after a very lovely lady at check-in explained how to find it was a bit of an adventure. However, we were not disappointed. We were over in 'D' block which...
>> Read full review
Clubhotel Riu Buena Vista is a wonderful place. Hotel is placed in Playa Paraiso, Adeje. There is only 15 minutes by bus to the Playa las Americas. Surroundings of the hotels are not rich in...
>> Read full review
Just got back from the Riu Buena Vista. Hotel is about a 45mins from the airport ( last drop off ). The hotel is remote, there are local shops which are about a 10 minute walk from the hotel.
Points...
>> Read full review
Very disappointed with this RIU hotel. I have photos from 6am (it was still dark) showing sunbeds with towels on this is despite a sign saying it is prohibited. A RIU hotel we stayed at in Turkey had...
>> Read full review
The rooms are basic and in need of TLC, but of course minimal time is in the room. It is missing many niceties: a decent toilet roll, tissue in the room, toiletries etc but overall spacious & clean...
>> Read full review
Just returned from a weeks stay at this hotel. First impressions were clean and very nice. Staff were friendly and when we checked in we had about an hours wait for our room but were able to use the...
>> Read full review
Stayed at Riu Buena Vista for two weeks . This hotel is not up to the usual Riu standards.....
The hotel was full there were too many people for the size of the hotel areas, pool area , the main...
>> Read full review
We booked this hotel based on the excellent stay we had with RIU in Portugal 2016. Sadly, based on this more recent experience we'll never book with RIU again.
Firstly, the surrounding areas of the...
>> Read full review
Thomson holiday, hotel was lovely. Rooms are big and clean with large balcony. Food was good and drinks were good.
The staff were all pleasant and friendly.
Yes I would stay again for a chill out...
>> Read full review
Fantastic hotel, amazing views from balcony ( ask for pool view or sea view balcony ).
Infinity pool views are outstanding ( kids pool as well).
Staff are exceptional , nothing is to much trouble...
>> Read full review
The hotel has a lovely airy ambiance, and despite reviews about 'the odd' cracked tile, it exceeded our expectations and we would well recommend. What stood out for us was the quality of service...
>> Read full review
This resort does provide good family entertainment and is very clean , however the standard of the rooms are poor. Rooms are very old fashioned and tired . My son had to sleep on a camp bed rather...
>> Read full review
Not been here long and am currently sitting in our room in D block, the room is big granted but so outdated it's unreal! Tv from about 1984, beds probably been there since before then! Drab, plain...
>> Read full review
We visited for a week mid August. I was aprehensive after reading a few reviews here, but we had a great time!
We arrived after 8.30pm and were sent for dinner in the restaurant and then came back to...
>> Read full review
Recently returned from 11 days at Club Hotel Riu Buena Vista. Fantastic holiday, the hotel was great, the staff and entertainment team were all friendly and worked so hard. The accommodation was...
>> Read full review
Stayed here for two weeks at the end of August. Got what we expected from Riu after staying in many of their hotels. Good service, good clean accommodation and a friendly hotel. A few updates would...
>> Read full review
This hotel was almost faultless, the food was great, the staff were caring and helpful and the all round vibe of the hotel was uplifting, there were a few issues with sun lounger reserving but...
>> Read full review
Just returned from a 12ngt holiday with family.
Short journey from/to airport,
Check in was good, no issues.
Rooms are good sized we had 3 rooms in our party. I had room 407-B, which over looked...
>> Read full review
Lovely hotel... Fantastic stay... Large rooms that come with a toilet, lounge area with sofa, desk and chair an tv along with sliding door to balcony, large bedroom area with another sliding door to...
>> Read full review
We had a fabulous holiday the hotel staff are very friendly nothing is too much trouble the food was lovely and plenty of it there was always one restaurant open so you never went hungry, in a review...
>> Read full review
Fantastic stay...
Service - 5 out 5
Food - 4 out of 5 (tastes great but quite repetative, however loads of choice)
Rooms - 4 out 5very clean, beds comfy, good shower
Cleanliness - 5 out of...
>> Read full review
Had a fantastic stay in August at this hotel. Things I loved the most 1) excellent food especially the prawns ! 2) Great selection of drinks. Self service of some drinks is a great idea and saves...
>> Read full review
Had a great stay in the hotel was well looked after from start to finish, the rooms are a bit dated but come on who goes on holiday to sit in a room not me. I often read reviews on here and chuckle...
>> Read full review
We're currently on our second week here and really pleased with this hotel,
Staff are very friendly, hotel is very clean, the food is what you'd expect but there's something for everyone,
Activities...
>> Read full review
We travelled as a family of four. Our two sons are 10 & 9. A weeks holiday.
Check in was very easy. They gave us our wrist bands and sent us to lunch. Check in is 3pm so by the time we had been fed...
>> Read full review
Stayed first week of August. Going to address the moaning Minnie's.
Hotel spotless, staff beyond friendly, entertainment/fitness staff hardworking.
Sunbeds available easily till 11am, may not the...
>> Read full review
4* definitely not We were told nt first choice that the Riu Chain of hotels were a n excellent chain of hotel. The buena Vista although employ very friendly staff the hotel was in need of a deep...
>> Read full review
I don't normally write reviews until I get back from breaks but so bored I needed something to do.
The good stuff (and this won't take long). The hotel is clean, the staff are very pleasant and...
>> Read full review
Having read some of the reviews on Trip Advisor before going on holiday, we were a little apprehensive. However, we were certainly not disappointed with the Riu Buena Vista. We were allocated a...
>> Read full review
Had a great 2 weeks here in July. Hotel spotlessly clean and our room was huge and came with a safe and a fridge, usually hotels charge for a safe but its free here.
Food was great, lots of choice...
>> Read full review
Our second visit here in as many years. Chose this hotel purposely as I'm pregnant and knew we'd have the balcony with sunloungers so would mean even if I was having a day where I wasn't feeling...
>> Read full review
we are used to going to riu hotels been a while since but always found them to be excellent for summer vacation so we decided to try here for somewhere new . firstly I cannot fault the staff at hotel...
>> Read full review
We had never been to a RIU hotel before and booked last minute. The hotel and staff did not disappoint, the cleaning staff were amzing, friendly and nothing was too much trouble. From receiving a...
>> Read full review
Well...where do I start? The food was nice but a bit repetitive, the themed restaurant was amazing. The bartenders were very friendly and the drinks were strong, however tasty. The cleaners stole my...
>> Read full review
We had a lovely two weeks at the Buena Vista.
Where to start... Animation Team
These guys are outstanding, Cesar, Carlos, Daniel, Victor, Dago and the girls work ever so hard with arranging the...
>> Read full review
Hmm.Don't really know where to start but I think RIU Buena Vista will be perfect hotel if some changes will be implemented. Every year our family (for last couple years) spend summer holiday in Spain...
>> Read full review
The whole week was fantastic, the hotel really go cater to your needs from the room to the food. The staff are extremely friendly special mention to Edgar and Giorgia who really went out of their way...
>> Read full review
Me and my family have stopped in several Riu hotels and this one doesn't disappoint.
Had a fab week in the sun with our 2 year old. food great, kids entertainment good and the hotel was very clean...
>> Read full review
We had an excellent experience at this hotel. We booked through Thomson and they made sure that the transfers from the hotel were in place (which only took around half an hour). On arrival around...
>> Read full review
There is so much to commend this hotel. In summary:
Staff - all were super friendly and courteous. Nothing appeared to be too much trouble for anyone. Special mention to the bar team (Claudio...
>> Read full review
The Riu Buena Vista is a lovely hotel and yet again does not disappoint. Upon arrival, the staff are very friendly and as the rooms are not available until 2pm, we were welcomed straight down for...
>> Read full review
Had a fantastic week in this lovely hotel. Got greeted with lovely friendly staff who on arrival upgraded our room to a senior suite which was fab, beautiful sea and pool view. Great food, very...
>> Read full review
The hotel, the rooms and the pools are really good value, clean and tidy so definitely no complaints. The only slight issue for us was the lack of variety in the food, seemed to be the same every...
>> Read full review
My time at the ClubHotel Riu Buena Vista was amazing! I had help from Victor, one of the entertainment staff, fitness coaches and advisors of the hotel. He was really helpful and knowledgeable. He...
>> Read full review
Couple aged 21/22 British - Hotel lovely - all staff very friendly. Towels and large bottles of water and safe in room provided at no extra cost. 3 shops within hotel all packed with things to buy...
>> Read full review
Just back from 11 days at this hotel and had a great time. I went with my fiancé and we both really liked the hotel. The staff were fantastic, not that we needed them often but they were so happy and...
>> Read full review
Have stayed at Rui Palace hotels in Illetas Mallorca so wondered what this All Inclusive hotel would be like.
Booked a standard room and was initially a little disappointed as Rui Class guests and...
>> Read full review
Regardless other reviews the hotel its actually nice .it is slightly outdated but very clean!staff does their best to satisfy holidaymakers.
Food is very nice.maybe they need few more ideas to make...
>> Read full review
This holiday was sold as a 4 star hotel which the TUI Group inspect and give the rating to. The standard of the room was far from 4 star standard therefore we were miss-sold our holiday under the...
>> Read full review
Where to start?.
If your looking for a quiet hotel then the location of this hotel is very good.
If you want cheap cigarettes or tobacco then wait and book a trip to las americas and get your...
>> Read full review
The situation:
No WIFI except in reception area, for 5€ per day. Got it because I had to but it’s slower than in China. Skype for business – forget it; Streaming something lol; etc.
Surprising and...
>> Read full review
I am currently staying at the Riu Buena Vista in Tenerife. It's supposed to be a 4 star but I think 3 would be a stretch. The rooms are big but very dated and most of the staff are friendly enough...
>> Read full review
We went to this hotel at Easter, April 2017, and couldn't fault a thing with it, room was spacious, lovely balcony which had a really nice sea view, staff were friendly and helpful including the one...
>> Read full review
We booked in October 2016 for me and my partner through first choice. The hotel is too far out so you need a taxi or bus to get anywhere worth visiting. We were given a room with a view of the sewer...
>> Read full review
We were there in May 2017. I always try to go to Riu Hotels, but this was a disappointment. The food, compared to other Riu hotels( Lanzarote, Bulgaria, Ibiza) was bland and not up to the standard...
>> Read full review
The location. Not bad with a few shops & a couple of bars just a short walk away, however las americas is a €20 taxi ride away unless you use the shuttle bus which is free in the day time. No good...
>> Read full review
Stayed here for a few nights.
Firstly we were given a room that wasn't very acceptable, was in a very busy area where the balcony was right above sunbeds, where smoke could've entered the room...
>> Read full review
Good hotel to relax in staff very helpful. Food was plentiful and always plenty of choices. Local beeches not very good very rocky and not a lot of places near hotel to visit. A free bus will drop...
>> Read full review
We were greeted by very friendly staff on reception. Our room was amazing, very spacious, 2 toilets, separate bedroom, massive balcony with 2 patio doors, 2 chairs, table and 2 sun beds. The view...
>> Read full review
Arrived late morning, greeted by very friendly reception staff. Given our wrist band and directed to the Snack Bar where we could have a late breakfast if we wanted. Room wasn't ready but was an hour...
>> Read full review
Hotel not bad although entertainment could be better as it's all inclusive location poor sorry to say not Impressed with side view onto bannana plantation and what looks like a bomb site or...
>> Read full review
LOVE LOVE LOVE this hotel. We started coming when it was Dunas hotel. We've just returned from another fab week there.
The thing that makes this hotel is the fantastic staff that work there. It's...
>> Read full review
Stayed for 1 week in June with my partner and we could not have asked for more. Emailed beforehand to ask for a sea view on a high up floor, and received a full view of the sea and a room on the top...
>> Read full review
The hotel was good on first impressions. I would say this was a 3 star hotel, with a few small bedroom changes it could be a 4 star.
The room was big with 2 bathrooms and a separate living...
>> Read full review
Just returned from a 2 week holiday, absolutely lovely hotel, spacious rooms and lovely and clean but I've got a few down points to make. Food in restaurant was very nice but it's the same every day...
>> Read full review
Stayed from the 9th - 16th June could not fault the hotel at all. Food was good something for everyone to enjoy. All the staff did there job with smiles for all. As for the cleaning services they...
>> Read full review
Very disappointIng with facilities. If you think it's a Riu its not. It's rated as 4* I would give it barely 3* it is a very large hotel, multi national guests. Arrived at reception to be told I...
>> Read full review
Me, the wife and daughter stayed here on 4th June. We hired a car from Autoreisen a local car hire company at the airport. Everything was booked online before we arrive at the island, forty five...
>> Read full review
Me and my husband stayed here for 7 nights in Whit week got there just after 12 midnight checked in and there was a cold buffet set up. The room was NYC , spacious and clean, fresh towels were given...
>> Read full review
Sat here by the pool on the last day of our 10 day break to this fantastic hotel as a family of 4 with children aged 10 and 5 who don't want to leave.
As others have said had some concerns before...
>> Read full review
We stayed here for one week at the end of May, the staff are very friendly and helpful and as I had emailed ahead we were able to get our 3 family rooms all together which was very good.
The food...
>> Read full review
We booked a few months before travelling and got a very good price expecting a relatively low standard holiday. We e-mailed the hotel in advance and asked to be considered for a pool view. We...
>> Read full review
Arrived at this hotel at around 10.30pm. We're met at the checkin desk by lovely smiley staff. Dumped our bags while they checked us in an went for something to eat and a quick drink at the bar...
>> Read full review
Just home after a week here. First time in Tenerife and we loved every minute. Check in was quick and easy and the staff in the reception were friendly. Room (block A, floor 2) was spacious and...
>> Read full review
First morning woke to find bedbugs. And I had been bitten to hell. Got moved straight away. But when we were looking in the bed there was a stain on the sheet that could only have been made by...
>> Read full review
We stayed here for 10 days at end of May, during UK half term with our 2 children aged 6 and 8, and enjoyed our stay very much. The hotel was very busy, English, Belgian German, Spanish, Italian! and...
>> Read full review
Booked it about a fortnight out for a 5 night break all inclusive. Arrived later than expected due to plane delay, but only 40 minute transfer, it was a lovely surprise that there was a cold buffet...
>> Read full review
we stayed here for 1 week on 19th may,with my parents, we arrived quite late so reception took our bags and we went to the restauraunt had dinner and had a drink, we had asked for quiet rooms we had...
>> Read full review
We arrived not knowing what to expect because we booked it as a last minute thing but we're pleasantly surprised to find out the hotel was very nice. Reception staff are all lovely and very helpful...
>> Read full review
Arrived at midnight thanks to Thomson air travel delay by 1/12 hr. lovely welcome from Carlos who also told us of light repast available. Room lovely.big and best of all 2 bathrooms sitting room and...
>> Read full review
First of all the good points.The Hotel in a good location with a fantastic sea views across to the island of Gomorra. The room C509 was kept very clean by the daily house cleaning team .The Bar...
>> Read full review
My friend & I stayed here in May 2017. The hotel is a bit dated & very busy with children! We wouldn't have come here if we had realised it was such a family hotel!
We had a family room, which was...
>> Read full review
We stayed here for a week 12-19 May. Our first time in Tenerife. Lovely hotel with great staff. Rooms are large. If you want a quieter room don't have a pool view. Usual quality Riu all inclusive...
>> Read full review
Booked this holiday as a break in the sun .hotel is lovely and clean .staff are very helpful .its was my hubbies birthday while we were away and wanted to arrange something ,there is no direct email...
>> Read full review
If you arent fussy this is the place. Food basic and repetitive Not much night life Pool accessible however very busy as we left Bar staff not very queue friendly ie serve who ever pushes in first...
>> Read full review
What a lovely hotel, beautiful setting a little dated but spotlessly clean. Rooms were huge probably the largest we've ever had. Food very nice a bit repetitive but so are most all-inclusive hotels...
>> Read full review
Visited for a week with my daughter and baby grandson.
Lovely room with added bonus of a sitting room with extra toilet.
Large balcony gave beautiful view of sea.
Rather to many Sun beds around...
>> Read full review
Lovely hotel, the staff couldn't do enough for you. The rooms were large, they even had two bathrooms, and a fridge and lounge area. There was always a good selection of food, and they also had theme...
>> Read full review
Stayed at this for 2weeks! Was perfect staff were so helpful and kind! The place was clean the rooms were huge and the food was great! Can't say anything bad about this hotel. The free bus was great...
>> Read full review
Stayed here as part of a cruise then stay and wow the room was only booked as a double and we got a family room there were 2 balconies it was fantastic. Spotless room loads of space for the...
>> Read full review
Just got back from a lovely holiday, rooms massive and very clean, but a little dated , food very good busy round pool , but Always managed to get a sun bed staff lovely , no big queues at bar...
>> Read full review
We arrived on the 10 May 2017. Check in was quick and easy. The staff are the most friendly and hard working I've ever experienced. The room was massive with an extra loo. The view from our room was...
>> Read full review
This is a great hotel, rooms were 2 large rooms one as a lounge with TV which can be made into a bedroom with it's own toilet and sink and the other a double or twin bedroom with full bathroom and...
>> Read full review
Having stayed at Riu hotels before l knew what standards to expect.
And it did not disappoint, the hotel and staff top class.
Even though only two of us, we were given a family room.
It seems the...
>> Read full review
We were here from 3-10 may & loved it room great drinks great food good apart from a couple of nights but always found something to eat,few too many beds round the pool but could always find...
>> Read full review
We stayed for a week in April/May 17, we were not looking to travel the island so did not mind the fact it is a little distant from the larger resorts. Fantastic Check-In with no issues, made to feel...
>> Read full review
The staff is very good.Food is like all the RIU hotels good.I have to say that the drinks are not the highest quality but are ok.Hotel for that what they offer I think is to expensive.Rooms are clean...
>> Read full review
I was so exited about staying at the Riu after staying in Maspalomas again riu as it was outstanding. We arrived and the staff were extremely friendly and we were pointed to the restaurant for dinner...
>> Read full review
Riu Buena Vista is nice and clean, large rooms like apartments with 2 toilets, food excellent, nice view to Gomera, but not much else around the hotel, los Cristianos and las Americas about 5 miles...
>> Read full review
We have been to this hotel on three previous occasions but this time we were disappointed.
The hotel looks a bit drab and could do with a make over and the food was not as good as we had previously...
>> Read full review
The hotel is huge split in two sides, the rooms are huge with great balcony and sea views for most. always cleaned to a high standard. It was my 50th birthday and was pleased to find a note from the...
>> Read full review
Another well kept riu hotel , in a quiet location with wonderful views, the rooms are all suits and are huge with a double balcony , as with riu hotels the food is good and varied , we would have a...
>> Read full review
We went all inclusive for a week with 2 children aged 2 and 5. The hotel was great, clean and well managed. Staff were friendly. Food was lovely with a good selection every day. Inclusive alcohol was...
>> Read full review
Stayed with two children 7 and 9 years. Nice relaxing week!
Hotel was clean and staff was very friendly. Room was big with two bathrooms and a huge balcony. No wifi at the room, only at the...
>> Read full review
Had opted for a sea view room, so glad about this! We were on the 6th floor and every night were able to sit out on the balcony, looking over the banana trees to the sea (which is very near). Lovely...
>> Read full review
Visited April 2017. After reading the reviews on this hotel I was a little worried.
After visiting this hotel, I have pleasant things to say, but I wouldn't visit again.
Positives- large rooms and...
>> Read full review
This hotel is solely made for families with young children.
This review is based on a sole travellers experiences. I stayed here for a week in January 2017, had an all inclusive service.
The hotel...
>> Read full review
Very nice hotel, very good value for money. Staff were great. Very clean. Couldn't really get a sun lounger round the pool but sun terraces are very nice and quite if ya wanna sleep or read. We defo...
>> Read full review
I have worked in animacion in hotels so I have a high expectation when going on holiday. I arrived at this hotel with my mum and my Nan and the service was just WOW! Straight away looked at my Nan...
>> Read full review
Hotel was absolutely spotless. We stayed in a family room which consists of a room with toilet and sink, fridge, living room with pull down sofa bed, desk/dressing table with drawer and cupboard and...
>> Read full review
We have just returned from having another great family holiday, been going to this hotel on and off for the last 7 years and can not recommend it highly enough. They are the most hardworking staff...
>> Read full review
We stayed at the buena vista over a week ago and had a fantastic time . The staff are great , very cheerful and always ready to help. They all work so hard from cleaners to bar and restaurant staff...
>> Read full review
Our sixth visit! As always this hotel has a much sought after consistency, you get what it "says on the tin"!
Cleanliness and food hygiene are First Class, the most important features of a large all...
>> Read full review
Went for week in the sun, I have visited many Riu and have been in better but have been to much worse, I felt it was good value food was great lots of choice and hot. Bedroom was fab we were on 9th...
>> Read full review
We had a great time here. We got an upgrade to two bed so no need to use the sofa bed! Large villa with very big balcony and sea view. Great. Food was good if a little repetitive And the...
>> Read full review
Stayed a week at the hotel and had a great time. Pros: Super friendly staff and good size rooms. The hotel is clean and kid friendly. The view and the weather is amazing. Free transportation to town...
>> Read full review
This was the first time that I've booked a stay in a Riu hotel, and to be honest it was brilliant. The reception staff were extremely pleasant upon booking in, fast and informative and it was very...
>> Read full review
The hotel itself is very good,the rooms are great,not really a room more a suite,bedroom with on suite,another loo,sofa and tv in adjoining room,large balcony with table and chairs and a sun...
>> Read full review
PROS:The is a VERY large hotel. A excellent well run hotel with staff that are friendly, efficient and helpful. Nothing is too much. This hotel is spotlessly clean. The choice of food is excellent...
>> Read full review
Just got home from 10 days at the Rui Buena Vista very friendly, good food, found bed to be a little firmer than used too but asked for a topper which was provided and all good. A quite place,a...
>> Read full review
My partner and I visited May 2015 and loved our stay. We found it to be fantastic value for the price we paid. The staff at the hotel were all brilliant, helpful and friendly. We checked in very late...
>> Read full review
The room we was given was very nice and clean .the food was great and the choice of drinks where good. In the daytime there was lots of activities manly around the 2 pools which where Huge and...
>> Read full review
We decided to re visit this hotel having last visited 8 years ago. We had an enjoyable stay on our previous visit and this was no different. Yes you can find faults if that is your aim. Yes, certain...
>> Read full review
Just spent a week at Buena vista and had a great time. The hotel was lovely with friendly helpful staff. Our room was really nice and clean and was one with a pool and sea view with a great balcony...
>> Read full review
Had a very relaxing week here, I've been to one other Riu hotel(in Mexico) & this is very similar.
People who moan about it are being a bit fussy in my opinion, for the price what do they expect!
The...
>> Read full review
This is the third tiwe were surprised mwhich e we have been to this hotel and it is superb. The food is excellent with a lot of choice,something for everyone,plenty of starters and main courses, the...
>> Read full review
Stay for a week in March overal an OK holiday but not up to the standard of the other six RIU hotels we have stopped in.
Great plus was the staff who were very efficent and friendly.
The journey to...
>> Read full review
We have just returned from our stay here. I was immediately disappointed by the condition of the room we had (501a). The furniture was tatty, there were no drawers so underwear/swimwear had to be...
>> Read full review
Well after reading the reviews and visiting this hotel a couple of times in the past and just returned from a very fulfilled and chilled out break
The hotel is what it is!
It's an excellent budget...
>> Read full review
Hotel fine. As good as other Rius we've been to. Very clean, very big so can be a bit echoey in public spaces. Food fine. Mealtimes are busy but if you go up stairs at the back of the restaurant it's...
>> Read full review
Returned home from Buena Vista yesterday. Now this is an honest true review. Fabulous staff, food was excellent and varied although could have been hotter but this is usual with hotel buffet food...
>> Read full review
We arrived on the 8th March for 7 nights,quick check in,all staff very friendly,food good,free pool towels,free safe, hotel is spotless, reading other reviews about furniture and tv before we...
>> Read full review
Lovely food, lovely family room, free safe, free pool towels, spotless everywhere, staff are 1st class and well trained in every department, very helpful with any question or query about anything...
>> Read full review
We arrived for our 7 night stay on the 7th March , unfortunately we had to return home after 4 days because of a family emergency .
We spoke to the to the Thompson rep who informed us there was not a...
>> Read full review
Thank you for very warm welcome and nice surprise for upgrading our hotel rooms to a villa. I enjoyed early morning walks by the ocean with waves splashing to cliffs in waterfront. Gymnastics by the...
>> Read full review
This break was a belated anniversary holiday where upon arrival to departure the staff on reception couldn't do more for us, every request was met with a smile, politeness and care
We had requested...
>> Read full review
Visited this hotel for a week on march 1st. Check in was smooth , we were asked to wait and have lunch before our room was ready which was good as we were hungry after travelling. Food in restaurant...
>> Read full review
Lovely all-inn hotel. Large rooms, big balcony, view on sea.
Furniture of the rooms little old, but okay. Needs update soon.
Clean.
Great food, special restaurant looking over the sea.
in the...
>> Read full review
Myself and my wife visited this hotel for a week in March 2017, we had room A506 just above reception, the room was in a great position with a great view out to the back of the hotel, overlooking a...
>> Read full review
We arrived at about 14.20 our passports were taken and we were sent for a drink/dinner and asked to return to be checked in about 30 minuets so check in was quick and easy.
Our room was small with a...
>> Read full review
Got back yesterday after a very good week with some great friends. Not going to bore you with stories just some bullet points of good and not so good assessment of the Hotel.
Welcome from reception...
>> Read full review
I booked this hotel purely on photos of infinity pool I hadn't seen no reviews when I did I thought ok mixed go open minded first time Tenerife. Wow I couldn't believe the hotel I had chosen it was...
>> Read full review
Me and my family have just returned from a weeks stay.
On arrival we was greeted by lovely reception staff who made us feel right at home straight away. Our room was not ready so we was shown where...
>> Read full review
Just returned after a week and disappointed as spoils the Rui name. We have stayed at numerous Rui hotels and this one doesnt come anywhere in the ranking.Nothing to do at night as entetainment very...
>> Read full review
Stayed last week for four nights - excellent value compared to other similar standard hotels. Bookable free return daily bus service to Las Americas. Food was excellent and only felt the need to use...
>> Read full review
Just come back from this hotel and we we're absolutely thrilled!!! There was 5 in our group, age range between 15-65 and we all loved what the hotel had to offer! The staff worked so hard day and...
>> Read full review
stepping off the plane into glorious sunshine,being greeted by a cheerful witty receptionist on arrival set the tone for a delightful stay,the staff here really make the place,laid back,friendly and...
>> Read full review
Me and my girlfriend have just returned from this beautiful family friendly hotel, the staff were fantastic and very friendly, the food was very nice, the weather was beautiful, taxi ride into town...
>> Read full review
Couple of days after our great vacation in Tenerife... I think the service makes the hotel good or not. In this hotel the service was really top, like five star service.
You are lucky to have that...
>> Read full review
Having been at this hotel on 3 previous occasions was looking forward to another good experience was very disappointing. Meal time eating frency,food very substandard for 4star ,rated 2star minus...
>> Read full review
We stayed here in Feb 17. Check in was quick and easy. Initially we were disappointed with our room as we didn't have a view from our patio (we were informed that double rooms do not have a view...
>> Read full review
The most friendly hotel we have ever been to.The staff couldn't do enough for you.We upgraded to a family room so had a large balcony with sunbeds which is a priority for us as we just like to chill...
>> Read full review
Extremely pleasant staff, couldn't do enough for you, from waiters to cleaners to reception to entertainers.brillant. kid friendly. Food and drink exceptional. Would definitely stay there again and...
>> Read full review
I stayed 1 week in Hotel RIU Buena vista in February and could not fault hotel.
The food was excellent and buffet was usual busy as is the case in all inclusive hotels with self service drinks but...
>> Read full review
Unable to find anything to criticise. Lovely food, nice room, fun entertainment. The entertainment team are brilliant, with plenty of activaties to keep you busy. All staff very friendly and...
>> Read full review
We stayed here in December 2016 just before Christmas. From the moment we arrived we received a glass of bubbles and were checked in very swiftly.
All of the staff here work hard and other than the...
>> Read full review
I've been to a number of RIU hotels and visually this one is not good. The rooms are terrible. Old tatty furniture , no tea and coffee facilities , no wifi , broken tiles in the pool and around the...
>> Read full review
Booked family room with mountainside view, but on arrival found the mountain in fact was not near the hotel but quite a long way behind the hotel, facing the entrance. This meant the rooms did not...
>> Read full review
We booked this hotel for the new year as an alternative to the one we always stay at over Christmas and new year in Costa adeje ( this was due to them raising price by over 60%).
We firstly booked...
>> Read full review
LOCATION:
Hotel,Quiet spot over looking the sea.
Promenade , which is about 2 miles long, but this is joined at either end by rough walking paths over the rocks.
Small village, with a quiet feel
10...
>> Read full review
This was our seccond visit to the Riu Buena Vista and I have to say the obvious we really like this Hotel. On this occasion we had a room overlooking the sea on A block which is sunny throughout the...
>> Read full review
My wife and I have just returned from a lovely holiday at this hotel. From our arrival the welcome was warm and friendly. Reception staff were very efficient and our room was allocated very quickly...
>> Read full review
We had a suite which was spacious clean and a large sunny balcony - bonus to have sun loungers on balcony . The staff without exception were amazing, always friendly, always smiling and worked...
>> Read full review
We visited this hotel to celebrate my wife's birthday. Overall, it was an excellent holiday in a large hotel where the staff are extremely polite, helpful and efficient, the food is certainly of a...
>> Read full review
We have stayed at several Riu Hotels over recent years, all inclusive. We had expectations set by those when we arrived at the Buena Vista in Tenerife.
Sadly we felt very disappointed.
On the good...
>> Read full review
this hotel is very big, too big they have very spacious rooms with separate bedrooms the hotel is clean and the staff are excellent they are very friendly and helpful from the reception to the...
>> Read full review
We stayed just after New Year and whilst the children were still on Holiday. So we thought we were booking a quiet relaxing break but in-fact it was the opposite. We should have guessed this would be...
>> Read full review
This is a very nice hotel but very different from other Riu standards. To make this an easier read, hopefully, I've done headings. The temp here in January was between 17 degrees C and on a hot day...
>> Read full review
whilst his hotel is a lovely hotel and great staff it is not for folks with walking difficulties. The nearest shops, bars and the local bus is a good walk uphill They do have a free bus running...
>> Read full review
What an amazing Hotel service from the Reception, Bar Staff,Entertainers Restaurant staff and Cleaners was excellent nothing too much trouble.
Went to the Chinese themed night which was lovely...
>> Read full review
Visited for 2 weeks all inc,hotel is very clean maids in everyday free bottled water at desk . Local spirits served behind bar Amstel on tap as is wine and all soft drinks and slushes , ramps for...
>> Read full review
This was a last minute bargain holiday and for the price we couldn't have expected anymore we even received a free room upgrade which was fantastic we have stayed in other Riu hotel's and this one is...
>> Read full review
Worst hotel we have been to. The hotel itself is a nice looking hotel. The rooms are spacious, however the bed made no sense. We stayed in a family room, so had a bedroom and the lounge and two...
>> Read full review
My wife and I stayed at the Hotel from 13/12/16 to the 23/12/16. We had checked in on line so no hanging about at reception.We were in our room within 15 minutes of arrival.
Asked for a High floor...
>> Read full review
We stayed here in January for a week myself & partner, my mum & dad, my sister & brother in law & baby (3 months.) we paid around £570 per person for the package from our local airport and it was...
>> Read full review
My husband & I stayed at the hotel from 25/11/16-09/12/16. We arrived at the hotel two hours after landing feeling tired & ready to relax. However, we were told we would need to allow them...
>> Read full review
This was our family's first (and probably the last) trip to Canary Islands so I can't compare to other hotels or services nearby.
We chose this hotel because we wanted to have easy holiday with all...
>> Read full review
We've just spent our third Christmas and New Year here. On our first visit we had an apartment on the quiet and quite shady side of the hotel, then last year, we were given one on the sunny side...
>> Read full review
We went in the October half term school holiday. As expected it was very busy.
Good points were the service from the reception staff, restaurant and bar. Fast and friendly.
The downsides: rooms are...
>> Read full review
Hellò. I went to this hotel because far from the noise of Los Cristianos/Las Americas but reachable by ten minutes car. There is a wide parking for your rented car. There is a little beach at the...
>> Read full review
Not the poorest hotel we visited in our life – but absolutely not an experience we can say did exceed our expectations in any way.
In general very polite and friendly personnel
Poor (!!) WIFI access...
>> Read full review
We visited the hotel RIU Beuna Vista between 18th and 25th December. The flight took just over 3.30 hours and we arrived at about 9pm. We were given our keys to our room 506a and found our way up...
>> Read full review
The reader should remember that Riu Club Buena Vista is 4 stars, not a 5-star resort. The food is fine – but it isn’t fair to expect lobster or shrimp to be on the menu. The staff try very hard to...
>> Read full review
I've been making good use of Tripadvisor over the last 6 months reading reviews of this hotel to see what I have or have not to look forward to since I booked for a family of 4. So I'm going to...
>> Read full review
This hotel is really good especially for families,we are a senior couple we went with our daughter and family 2 teenagers 17 and 14.Not really enough for them to do.Only really one complaint pool...
>> Read full review
Great hotel, great food, excellent customer service would recommend for older people and family's. we are all army 59's and it was a bit too quiet for us. Hotel does need to be updated but still a...
>> Read full review
We stayed here with a last minute booking for our honeymoon in november.
We were pleasantly surprised by the hotel. The staff we friendly. The rooms were spacious and we enjoyed our week there.
My...
>> Read full review
We're just hone after a 7 day stay at the Riu Buenavista in a Playa Paraiso Tenerife.
We cannot praise the place highly enough.
The staff are so friendly and helpful.
It's such a difference to...
>> Read full review
Stayed here for 11 nights from 2nd - 13th December with my boyfriend and my mum and dad. We were given rooms in C block overlooking the new Hard Rock hotel and sea views. Rooms are brilliant - very...
>> Read full review
We stayed here for a week at the beginning of December. The Hotel is in a perfect position next to the sea with its own little beach. All the staff were friendly and helpful. The rooms were spacious...
>> Read full review
We went to Tenerife as two couples seeking a bit of warmth and sunshine at the end of November....the 'high' season for Tenerife seems to be January to March. The temperatures we experienced were in...
>> Read full review
Stayed here for 11 nights in August 2016, in our party there were 8 adults, one teenager and 2 under ones. The swimming pool was lovely to look out, the pool it's self was not clean and always had...
>> Read full review
Staff were great, food spot on, entertainment varied day to day, and the choice of drink was top drawer. The hotel is well kept with a great roof terrace that we only discovered on our last night...
>> Read full review
We booked this hotel as a beleted 40th anniversary treat. We emailed the hotel to tell them this. When we were shown to our room B532 we were very disappointed. Most rooms faced the sea and/or pool...
>> Read full review
We were at this hotel from the 5th -12th December 2016. It was an amazing trip from day one. The Reception staff were brilliant and always helpful. Nothing was impossible at this hotel. When we...
>> Read full review
I took my mum here for a week, 7th to 14th Dec 16. Absolutely lovely hotel, brilliant staff, (all with a great sense of humour). The views over the ocean from the hotel pool are wonderful, food was...
>> Read full review
Went to the buenavista 23 nov til 7th dec.Greeted with a great reception staff.Got a room in A318 quite a large room plus tv room we got a bath plus shower and two toilets the large balcony had a...
>> Read full review
We stayed at the RIU Buena Vista Hotel between the 22nd November and 6th December 2016. Booked with First Choice.
We havebeen staying in the village of Playa Paraiso for over 10 years. (At another...
>> Read full review
Riu Buena Vista is a lovely place to stay, especially when you are wanting to enjoy the winter sun. As it is a 4 star hotel, it can be pretty pricey in summer, but in winter the prices drop massively...
>> Read full review
Just returned from a super holiday in this beautiful hotel. The staff are FABULOUS nothing is too much trouble to them. Quick transfer, easy check in, lovely sea/pool view room in C block. The views...
>> Read full review
On arrival, there is no wow factor that you usually associate with RIU hotels.
The staff are probably the best thing about this hotel.
They are polite and courteous, always happy to help, smile and...
>> Read full review
We stayed as a couple in our 40's for 11 nights at the end of November. It was a short 30 min coach ride to the hotel where we checked in within minutes by a very pleasant and helpful member of...
>> Read full review
Very nice rooms. The pools are clean and the clerks are always helpful and friendly. The surroundings are partially weird - there is a very huge unfinished hotel and some banana plantations. The...
>> Read full review
The hotel was spotlessly clean, if a little shabby in parts (cracked tiles by the pool, peeling paint in public areas). Our room was lovely, if basic. The staff were friendly and always happy to...
>> Read full review
This is a large hotel in a great location by the sea. The rooms are massive (bedroom, living room and 2 bathrooms for 2 people). We overlooked the beach so it was very quiet and private. Lots of food...
>> Read full review
This was our fifth visit to this hotel and once again our expectation were exceeded - from the efficient and friendly welcome from Melissa and the Reception team - Israel and Paula and the Restaurant...
>> Read full review
Just returned from an 11 night break here. The hotel is big and spacious, spotlessly clean and every member of staff we encountered were extremely friendly and helpful. We had a family suite which...
>> Read full review
This is a good hotel, the airport transfer took 60 mins. The hotel is neatly arranged around the main pool, with one bar serving the pools and the terraces in the daytime. In the evening there...
>> Read full review
I am sitting in reception waiting for my coach ready to return from a lovely ten days at buena vista.
All inclusive! Cocktails very nice food is ok average however theme restaurant is delicious and...
>> Read full review
We travelled here for Christmas a couple of years back, for a weeks stay prior to our weeks cruise onboard the Thomson Majesty.
We travelled as a group of 4 adults and 3 children aged 2, 4 and 6 at...
>> Read full review
Just back from a lovely relaxing week at the Riu Buena Vista.
Arrived at the hotel to be greeted by extremely helpful staff had passports taken and asked to leave suitcases and go for a drink and...
>> Read full review
Amazing staff at this hotel from reception to cleaners, and all waiters waitresses and bar staff and animation are all so very pleasant.
The hotel is very very clean all over. Rooms cleaned to a high...
>> Read full review
Second time at hotel. Clean, friendly staff. Restaurants provide good food..can be a bit samey but because it's tasty you don't mind.
Our children loved the pool activities and the food.
Would...
>> Read full review
Previously had a one night stopover in this hotel and was impressed by the accommodation/food and not least, the very friendly and helpful staff. This prompted us to book for a week and I'm very...
>> Read full review
Never been to Tenerief before never realy considered it for our age group, was I so wrong!!!
Wife booked it all inclusive with Tompson in secret and said "We are off" Went from Exeter airport car...
>> Read full review
The Hotel especially staff is excellent. The food is good and service can not be faulted.
Only problem had was with WiFi which has to be paid for-20 euros a week and reception is intermittent to say...
>> Read full review
Booked 2days before hoping to miss school holidays- admittedly it was a family hotel,but never have I seen as many children in one hotel. Multi national admittedly but still out numbering adults of...
>> Read full review
This year was our 3rd year running at this hotel, and as always it was amazing.
Check In ---- We arrived at the hotel around 8ish, we was all welcomed in and was told to go to the Main Restaurant...
>> Read full review
Really want to say I like this Hotel, but I am left with divided thoughts since my return.
Hotel check in is not good enough. When we arrived after 5pm, rooms were not ready, so were asked to eat...
>> Read full review
We just got back from a week at the hotel. Overall we are happy with our stay here. There are some things that we didn't love, but for just a week this is a place where you can have some fun in the...
>> Read full review
We have just come back from a week stay here October 27th to Nov 3rd, 2 adults 1 hyper 3 year old that never sat still once.
Arrival..easy, smooth and quick to get us to our rooms.
Weather...HOT...
>> Read full review
Staff reception , bars, restaurant all very friendly. Rooms are all family rooms comprising bathroom with loo washbasin, sitting area with sofa (turns into a bed) alcove with fridge and counter top...
>> Read full review
Very clean, with offering good & varied food menu and very helpful & friendly staff.
We booked his hotel for the half term holidays and a last chance to get some sun before the autumn/winter. We...
>> Read full review
We had wall to wall Sunshine while we stayed here! The large swimming pools were continually in use by us, our 4 year old and 5 month old baby!
The hotel was huge and we had one of the sea front...
>> Read full review
Great welcome on arrival & offered a villa over the 2 family rooms that we booked which I'd definately recommend for a family as the space on offer is a real plus & the private large balcony is...
>> Read full review
This is a big hotel but the pools struggle to accommodate the amount of people. There are so many beds you struggle to get around. Very much a family hotel with lots of young kids.
The food is...
>> Read full review
Our Mantra has always been when choosing a hotel if you go for a Riu you know you are getting a good standard, this has always worked for us in the past, we have been in a Riu hotel in Mexico, Cuba...
>> Read full review
Just come back from a week here with our 5 year son; had a fantastic time, rooms were huge and clean (we had a family room), every single member of staff we met was incredibly happy and helpful...
>> Read full review
Stayed for 1 Week 14/10--- 21/10 travelled as a couple, this is our 8th RIU hotel stay,
HOTEL.
This hotel cateres mainly for families with small children, it is not really a hotel for young or...
>> Read full review
We arrived at around 9 pm in the evening at reception who put on our wrist bands and directed us to the restaurant as we had been travelling all day. When we have arrived at RIU hotels before we have...
>> Read full review
If you already know about Riu style, this is perfect for a family holidays, all-inclusive. Adapted to families, with small children, activities for everyone (mainly for children), good enough meals...
>> Read full review
Arrived evening time at reception who put on our wrist bands and directed us to the restaurant as we had been travelling all day. By the time we had eaten our meal and gone back to reception check...
>> Read full review
I stayed at the Riu Buena Vista all the way back in May this year, and I can say I had a very good experience here. I stayed with my partner and another couple and even though we didn't book together...
>> Read full review
Me my husband and our 3 year old son spent a week here mid September and it was incredible. This is the 2nd time me and my husband have stayed here but in very different circumstances the last time...
>> Read full review
Just returned from this hotel yesterday after spending 7 nights there from 4th to 11th October. Read a lot of reviews prior to our visit and was nicely surprised on my arrival. Yes some of the...
>> Read full review
We stayed at this hotel for 9 nights at the beginning of October. We had slightly mixed feelings about the hotel having read lots of different reviews. This is what we found -
Rooms -
Very clean and...
>> Read full review
Stayed at this hotel from 30 Sep to 7 Oct. The hotel sits on its own in Playa Paraiso and there is really nothing to do apart from enjoy the sunshine. There is nice views from the hotel. Rooms are...
>> Read full review
Just returned from a trip with 6 adults and 2 under 3s. The riu was perfect for our needs. Yes the sunbeds are reserved early but with two small children we were up early anyway. We liked to sit at...
>> Read full review
My husband and I returned on October 2nd from our first visit to Tenerife. We chose the Riu Buena Vista as we had been to a Riu hotel before and found it to be excellent. They didn't disappoint...
>> Read full review
It's our third night here at the Riu Buena Vista and I'm already writing a review because I don't really see any signs of improvement in the next 4 nights we are here. With a Riu you expect a little...
>> Read full review
Staff very friendly, most of the outside entertainment of good quality, rooms good size, hotel extremely clean throughout. Not great location but taxis easily available and about 20 euros to las...
>> Read full review
The Hotel and rooms were fine although some aspects were a bit 'worn' and 'tired looking'. There are a lot of broken floor tiles in and around the Pool areas which need to be fixed/replaced as does...
>> Read full review
A 2 week stay, last 2 weeks of September, as a package with Thomson/Tui. Very relaxing, nice facilities, superb staff, great food.
Very warm and sunny, beautiful weather.
It is a large hotel so...
>> Read full review
A great hotel. We had a fantastic time. Overall the hotel is in very good condition, there are some minor issues notably the laminate is coming off the wooden furniture in the rooms but the rest of...
>> Read full review
Recently stayed at hotel buena vista,playa paraiso,tenerife.Had never stayed here before,so had reservations about it. 5 adult's stayed in two very big apartments over looking the banana plantation...
>> Read full review
Returned from this hotel on 27/9. My wife is a wheelchair user and the staff could not have been more helpful to us. I emailed hotel about fortnight before we arrived ti check that we would get a...
>> Read full review
My husband and I have just returned from here in the last week. Can I firstly say what a gorgeous hotel, great friendly staff all over the hotel and an amazing room. Beautiful setting. We had a room...
>> Read full review
This was our fourth visit to this hotel and again we were very happy indeed. I am a disabled traveler with a serious lung condition and the hotel staff could not do more to help me. Had an easy...
>> Read full review
Just returned from one week at this hotel with my daughter and 2year old grandson. Hotel staff amazing, very clean and good pools. I'd say food was average for all inclusive but always hot and plenty...
>> Read full review
Can I start by saying the staff are a credit to the hotel. Not one unhappy member. Everybody would say hello when walking past. Nothing was too much trouble. The rooms where very clean and would be...
>> Read full review
I have just recently returned from Riu Buena Vista with my partner and another couple, we are in our mid twenties and I have to say if you are considering this hotel only do so if you are after a...
>> Read full review
This is what I presented to the hotel and company email.
It was also brought up with Thomson Republic who proclaimed this and other 4* hotels in this area are like chalk and Cheese.
My email...
I...
>> Read full review
Stayed at the hotel for a week all inclusive at the beginning of September 2016. Having been to a Riu hotel before (albeit a 5 star not a 4 star) there were certain standards I was expecting from...
>> Read full review
Stayed in sept 2016 with my adult son. So booked a one bedroom apartment. Was very clean . Very pleased to find it had two toilets. Sofa bed very comfy. Bed in bedroom quite hard. Lovely view of...
>> Read full review
good hotel rooms , food , drinks , service as in other RIU hotels.
but sunbed rules not enforced. If you want some you will have to put towels etc on the sunbeds before 7am. you will be very cramped...
>> Read full review
lovely hotel lovely staff lovely food
Sometimes i think people expect too much from a hotel, yes some of the furniture has little marks on, but really how much time do you spend in a room? and does a...
>> Read full review
We travelled with family and friends including an 11 &13 year old who, met lovely friends and had a great time.
Us adults also enjoyed ourselves. The food was good and we generally chose the...
>> Read full review
Just returned from 10 nights here. Let's start with the good points hotel is very very clean, staff can't do enough for you,the food has a lot of variety entertainment in the day is good big respect...
>> Read full review
Just got back from a weeks vacation at this hotel. Myself and my partner traveled here as we wanted a relaxing week away in the sunshine.
Room
These were a lovely big size with seating area and a...
>> Read full review
Very large one bedroom apartment with good pools and great sunset views. The food was at a reasonable standard, however I was a little disappointed with the themed restaurant as I had higher...
>> Read full review
Have just returned from visiting this hotel, as many have made ref to, the staff are wonderful and can't do enough for you.
Check in - simple, leave your details with reception they give you your AI...
>> Read full review
We returned from Club hotel RIU Buena Vista last week.It was fantastic .The rooms are
Fabulous roomy, spacious and very clean. Seen lots of reviews on food, We always found
Something we...
>> Read full review
Just back after a great week at this hotel. I read a lot of reviews before booking this and most are spot on. Rooms very spacious, clean only thing we felt were the beds are extremely hard so can be...
>> Read full review
We've just come back, family of four with a 12 & 10yr old. Had a great time and really enjoyed our stay.
Hotel was lovely and clean, staff went out of their way to help and to make sure we enjoyed...
>> Read full review
The room was big, clean, we loved the view of the hotel, in front to the sea.
The staff of the reception are excelent, we arrived as 01:00 am and the recepcionist opened the buffet restaurant for us...
>> Read full review
We have just returned from 11 nights at the Buena Vista & agree with some other reviewers that the pool area could do with a refurb. The beautiful view lives up to the hotel's name, but there were...
>> Read full review
Hotel staff were always really nice and helpful. Liked the fact they handed out free bottled water to everyone.
Swimming pools were really nice, if you want a sun bed you need to be up by 6am to...
>> Read full review
We have just returned from this hotel. I would say it is of good standard, the rooms are cleaned daily to a very good standard. We were in a family room which had a bedroom and bathroom, a lounge...
>> Read full review
A lovely hotel, perfect for a family holiday.
Food : There was a lovely selection of salads and cold meat and fish. Looking at other reviews yes there was pizza and pasta on each night, but there...
>> Read full review
This was a lovely hotel for both families and adults. The staff are very friendly and helpful and couldn't be faulted in any way! The food is simple but delicious and with plenty of variety.
The...
>> Read full review
Really disappointed with this holiday. Evening entertainment is disastrous & once 10.30pm comes the hotel basically shuts down! Food is the same every single day pizza chips pasta & meat.. Very...
>> Read full review
We had an amazing holiday! Loved our stay, the staff are lovely, really welcoming and friendly. The service is excellent, the hotel is very well organised and is maintained to a very high standard...
>> Read full review
Excellent Hotel with a great sized balcony. Views are brilliant over the sea if your at the front of the hotel. Rooms are split with living quaters then bedroom with ensuite there is a bathroom in...
>> Read full review
The hotel layout is great, we were in block D so it was only a 90 second walk to the pools. Also the pool bar is situated perfectly, almost adjacent to the top pool.
The staff are mostly very...
>> Read full review
Writing this review on our last evening here we arrived on the 5th for 11 day holiday as a couple the hotel is beautiful the staff are excellent and the housekeeping is the best we have seen our...
>> Read full review
We have just returned from an enjoyable week at the Riu Buena Vista hotel – 2 adults and our 15 year old son. Babs the Thomson Rep is the best we have ever met – she should be cloned for all Thomson...
>> Read full review
This was my first all inclusive holiday and I was a little worried after reading some of the reviews... But I need not worry, it was great. The staff are wonderful, considering the 'through put' at...
>> Read full review
This isn't much to add really to what other people have said about this hotel only to confirm some of the comments. We stayed for two weeks but was ready to come home by the end of the first one. I...
>> Read full review
We stayed at the riu in the August school holidays, two families of 9 people with kids ranging from 10 to 17, thought it would be helpful for a review after reading a few mixed reviews.
The hotel...
>> Read full review
I went here with my husband and two boys along with 11 other family members, found the staff very helpful and any problems we had were dealt with quickly, food lovely lots of choice, hotel clean...
>> Read full review
Hotel lovely and clean staff are amazing can't do enough for you the beach is awful and as for sun beds we are like sardines they are so close together and if you don't get up early hours of the...
>> Read full review
Overall a fantastic holiday, the hotel is a little out of town but they offer a free bus to and from there throughout the day. Its in very peacefull location if your looking to relax but there are...
>> Read full review
Spent 10 days here, and had an excellent time!
On arrival to the hotel, we were quickly booked in, and guided immediately to the restaurant for dinner, (we arrived at 7pm). The staff were very...
>> Read full review
Just returned after a quick one week family break . Having stayed in the RIU Palace in Aruba in May ( which was AMAZING despite some trip advisor reviews saying otherwise , we would go back in a...
>> Read full review
We spent a week here all inclusive with our 2 children (9&5) on arrival we were greeted by very friendly reception staff who advised us to put our cases in the room next door and pop downstairs for a...
>> Read full review
We were in block d which is looking out to the back building work going on so can be quite noisy asked to change room but hotel fully booked. The pool area very busy if your not at the pool for 8 am...
>> Read full review
Now been to a Riu hotel in both Cape Verde and Tenerife and the thing that stands out for me is the professional way they are run not just the fact that staff are always helpful and friendly, but you...
>> Read full review
We went to the Riu Buena Vista in Tenerife last month and what a great time we all had, sad to be home now!
The hotel is lovely, rooms are very spacious and clean and the pools are lovely. Beds and...
>> Read full review
The hotel staff were very friendly, hotel itself very clean etc... but as it describes you are 200m away from beach which in pictures shows people using but upon arrival we got told not to use this...
>> Read full review
Back from an 11night holiday here our 5th visit to this Riu. Standard was great across the board. No bad vibes here, they are is not a busy place but there is a lot of hotel refurbishment going on in...
>> Read full review
Just spent 2 weeks here and we loved every minute of it .It's such a huge and lovely hotel and all the staff waiters/waitresses to bar staff were super friendly.Two big pools plenty of sunbeds good...
>> Read full review
The hotel is a bit out of the way, but only 20 euros to playa Americas. Hotel is very clean and staff really helpful, one of our best holidays. Only down side is towels on sunbeds really early, but I...
>> Read full review
Just got back from a two week holiday here, our 5th visit to this Riu. Standard was great across the board.No bad vibes here, the are is not a busy place but there is a lot of hotel refurbishment...
>> Read full review
My husband and I ,both seniors, took our two grandchildren 10 yr girl and 7yr boy to this hotel for 7nights 11/7/16 - 18/716 having been the first time abroad without Mum and Dad we wanted them to...
>> Read full review
Spent 2 weeks here with wife, 8 and 4 year old. All staff very nice and will help you wherever they can, room cleaned every day, fresh towels etc. Two pools very good although freezing!
Resturant...
>> Read full review
Stayed here for a week in July 2016 with my husband.
Hotel was of a very high standard and very clean.
Playa paraiso is a quiet town but exactly what we were looking for.
Food was good and never a...
>> Read full review
We just back from 11 days holidays in Riu Buena vista...I have to say, we expected much better from RIU hotel ...I will write main points only
1.location -very boring , nothing around
2.Food -just...
>> Read full review
Me and my boyfriend stayed here for 11 nights. It not really for couples as there is nothing around and quite far away from town. It more of a family holiday who just want to stay put!! The food is...
>> Read full review
We have just return from a 14 nights holiday at the club hotel Riu Buena Vista, where we have had a fabulous holiday.
My husband have mobility problems and we have ask for disable room, and was...
>> Read full review
Just got home from a fortnight at this hotel.
I agree with other reviews about the sun beds being reserved too early BUT even going to the pool late morning we managed to get 5 together by moving...
>> Read full review
Have just returned from this hotel from a weeks holiday with my Girlfriend. (July 5th - 12th) Booked a week's All Inclusive stay. Booked with Thomson. The Hotel is in the quiet Resort of Playa...
>> Read full review
Stayed here with my family and partner at the end of June
Food;
The food was very reparative, it took a few days to realise they served a much better lunch at the a la carte restaurant and booked...
>> Read full review
Just come back from a 7 night stay with friends. The hotel itself is a large, 4 star hotel. big in size....reception, bars, dining areas, lounge areas, pools and rooms are all spacious.
We went for...
>> Read full review
Stayed for ten days in June. Hotel is nice, what I'd imagine most other 3/4 stars are in Spain. Good points were the staff very friendly and overall cleanliness was good. Entertainment was good...
>> Read full review
We have just got back from a 7 day family holiday. The family suits which we stayed in was very big and the balcony was defiantly larger then any other we have stayed in. Our only complaint about the...
>> Read full review
Just came back from a 10 night stay in this Hotel with my girlfriend and here is my review!
Room - The room was very nice, we ended up in a family room because it somehow ended up cheaper for us...
>> Read full review
stayed here in june for two weeks staff are very friendly always smiling. the rooms are very large in fact you get lounge with sofa,tv fridge, small toilet with wash basin. there's a large bedroom...
>> Read full review
We arrived for a 2 week stay on June 21st 2016 and we were amazed at the size of the room (in actual fact we had 2 rooms) a living room with a fridge and a toilet and a double room with en suite...
>> Read full review
Prior to booking we emailed asking for a sea view or a pool view and to be close together, when we arrived we were pleased to find that they had given us what we had asked for. The rooms were large...
>> Read full review
Staff were very welcoming upon our arrival at this hotel. Being my husbands birthday we also got a complimentary bottle of prosseco in our room. Range of activities throughout the day only thing that...
>> Read full review
This is a great hotel, the location around it is under construction at the moment so slim pickings if you want to go out for a walk after dinner.
Hotel staff are very welcoming and friendly, the...
>> Read full review
This was our first visit to the island and this hotel. We arrived to fantastic weather and a shortish transfer to our hotel. On arrival we was greated by the wonderful staff with smiles and warmth...
>> Read full review
just go back from 11 nights at hotel.
Hotel was very good nice big room had sea view . food was excellent .the only down fall for this hotel was entertainment ( team ) were extremely poor. very...
>> Read full review
We have just returned from Buena Vista, I will give you an honest and try to be unbiased information about this hotel.
First the good points, the staff were very welcoming when we arrived and our...
>> Read full review
My girlfriend and I have just returned from our night trip to Tenerife staying at the Club Hotel Riu Buena Vista in Playa Paraiso.
Over all the Hotel, Staff, Ambience, Service, Food, Daytime...
>> Read full review
My partner and I have just recently returned from the ClubHotel Riu Buena Vista after a weeks holiday there. We found the hotel and surrounding area very boring as there was no good entertainment...
>> Read full review
Just arrived home from an excellent holiday Riu Buena Vista Tenerife ,atgot off to a bad start with the journey from Donny.airport.Thomson, had to use Air Europa airplane.They should have made sure...
>> Read full review
I visited this hotel for 11 nights in July 2016. The hotel is lovely and in a beautiful location. A free bus is provided by the hotel into Playa de las Americas which runs regularly throughout the...
>> Read full review
Everything was great, the food diverse and tasty, the people really, really nice. Many thanks to Juan and Iulian(waiters team), they were amazing.
Thanks also to 123Travel and Cristina Radeanu for...
>> Read full review
Well having been here before, about 3 years ago not much has changed in the hotel, rooms good clean as always maids come in everyday , pool area good , but you must be early to book your sunbed...
>> Read full review
I went with my partner to the Riu Beuna Vista from 12th June. We booked last minute so only paid £450 each for the package and we were both really impressed with what we got for our money.
Having...
>> Read full review
We had a great stay here. Fantastic hotel, very clean, comfortable and great facilities. We had a part pool/sea view room, family suite - A358 - which was in a great position. Plenty of room in the...
>> Read full review
So me and my partner have just returned back from this hotel. First I would like to mention that this is a stunning hotel but it has loads of problems. Most of the staff at the reception was so rude...
>> Read full review
This was the first time I'd stayed at this hotel. The place was spotless from the rooms to the toilets scattered around the resort, and the restaurant was exceptional for food selection and quality...
>> Read full review
This is the 6th time we have visited this hotel we go twice a year and once again we had an excellent stay staff are wonderful from cleaners, bar staff., waiters, and reception staff in fact all the...
>> Read full review
We went as a family (2 boys age 9 & 7) and had a fabulous holiday. It is a typical tenerife hotel, yes the rooms are a little tired but they are very clean and who wants to spend time in the room! We...
>> Read full review
We were moved to this hotel at short notice but we're not disappointed, apart from being 20 mins more from airport they do run free busses to Las Americas daily. Our Rooms were big with living room...
>> Read full review
6 adults and a baby in junior suites which were well appointed. Kettle easily available from reception for baby. We had booked a different hotel in Adeje which was changed at the last minute. The...
>> Read full review
We have two children (ten months and 3 years) and both of them had a great holidays and, of course, his parents!!.
The baby had special nutritions facts but it wasn't a problem because the dining...
>> Read full review
Great hotel, very clean based in a lovely sea front location.
Love the hotel but there are small things that let it down,
Food gets very repetitive
And also they not the best at labeling there...
>> Read full review
Stayed here for 4 nights at the end of February. Hotel grounds are beautiful and we were given a room with the most perfect view over the pool and then looking onto the sea. Would definitely...
>> Read full review
We were sent to buenavista as our original choice of hotel had problems. There was 11 of us in our party. We cannot fault the hotel. The staff from the reception to the restaurant to entertainment...
>> Read full review
We first came to Rui Buena Vista in 2014 when our little girl was 6 months old and enjoyed it so much we returned with an energetic 2 year old in 2016!
The hotel was as good as we remember...
>> Read full review
have just returned from this hotel we arrived at approx 9pm but instead of being rushed to room we were told to leave luggage in luggage room and enjoy an evening meal. when we returned to...
>> Read full review
Have just returned from the Clubhotel Buena Vista Tenerife. Have to say the hotel was fantastic, the staff always so happy to help, food was great - plenty of choice. Spotlessly clean. Beautiful...
>> Read full review
The hotel was excellent and clean, the Villa Suite was perfect set just off the main hotel and close to the pools. The staff were amazing always kind and welcoming, brilliant with the children. The...
>> Read full review
I spent a week here in May with my Mum and sister. We only booked 6 weeks before we left, and so choice was limited at that time. Other reviews were mixed, so was not sure what we would find. We...
>> Read full review
We have just returned from a week at BuenaVista. Transfer time from Airport was about 30mins the last drop off and after leaving the hotels at Costa Adeje and it felt like we were out in the sticks...
>> Read full review
Before going to this hotel we had seen some quite bad reviews, and when we arrived At 11pm at night after been the last on the transfer drop we pulled up to the hotel thinking this looks bad, our...
>> Read full review
The hotel is generally very clean and staff are friendly. The drinks stations are fantastic and cava is included as part of the all inclusive. We arrived at the weekend and the hotel was extremely...
>> Read full review
Stayed at the hotel may 2016 just for a week, lovely clean hotel with friendly staff, in room a609 which had fab sea views and full sun from afternoon till it sets over the sea,and was huge with two...
>> Read full review
Stayed 2 weeks in may with hubby & my mum, first impressions were dissapointing, decor is old & boring, no wow factor when you enter, although reception staff were excellent, always happy to help...
>> Read full review
Just returned from another visit to Clubhotel Riu Buenvista in Tenerife. The staff of this beautifully situated hotel from reception, waiters, bar staff to cleaners are all pleasant, friendly, and...
>> Read full review
Stayed here middle of May! This hotel is so vast largest hotel I have stayed in, reception staff are so helpful and friendly!
Points to make:
Far too quiet a resort!
Entertainment non existing...
>> Read full review
Returned to the Riu Buena Vista in May 2016, having previously stayed here in the hotel in November 2014. Unfortunately the hotel has really gone downhill.
The good points are that the staff...
>> Read full review
We were a bit unsure about this hotel at first as we had been moved here 2 days before we flew out to Tenerife as our original hotel was closed....... We were staying for 2 weeks.......On arrival we...
>> Read full review
Stayed here as a couple for a week May 14th. We had one of the larger rooms with a separate lounge over looking the banana plantation.We asked at reception and a second sun lounger was put onto our...
>> Read full review
My friends and I recently stayed in this hotel. It was my first stay in a Riu. Unfortunately, due to a medical mishap (my friend, not I), I arrived alone and little disorientated. The staff were very...
>> Read full review
The staff at this hotel make it a special place to stay. Everyone of the Riu employees smiles and takes the time of day to look after your every need. My husband and I stayed here for a week in May...
>> Read full review
Big rooms, good drinks nice views. The hotel food is what you'd expect for a all inclusive holiday nothing special but adequate. I wouldn't bother with the Italian or Canarian "speciality" restaurant...
>> Read full review
Just a short coach journey from the airport, Riu Buena Vista is a very welcoming hotel to stay at. I came on holiday with my 20 year old daughter staying here from the 8th May to the 15th May. On...
>> Read full review
I can not stop visiting this hotel! May 2016 was my 4th visit in as many years. From the moment you check in the staff are friendly, welcoming and always have a good laugh with you. I have never been...
>> Read full review
Upon arrival this hotel looks like and is a palace. I don't understand people saying the rooms were outdated? But then again we had a family room and stayed in A506 and A507 which were absolutely...
>> Read full review
My wife and I stayed at the Club Hotel Riu Buena Vista and had a lovely time the hotel was spotless al over the food was of a very high standerd but a wider choice would have been better the only...
>> Read full review
We flew on Boxing Day here and spent New Years Eve here too it was amazing!
I would recommend this time of year highly. Beat being at home watching tele eating chocolate all day and paying a fortune...
>> Read full review
Absolutely had a blast!!!
Hotel staff can't do enough.. And are super friendly.
Plenty to do during the day, bingo, water sports..
Food.. Loads and loads of food.. However if you are fussy and...
>> Read full review
Just got back from here the hotel was spotless! All the staff friendly and happy! They couldn't do enough for us! Even left a bottle of cava in our room to celebrate my birthday! Would have no doubts...
>> Read full review
Went here in March and had a wonderful week.
Room was terrific with a large terrace, we asked if we could have sun beds on oi and they were there within the hour.
The reception staff were incredibly...
>> Read full review
The hotel is very nice inside with well kept public areas, the pools were clean with plenty of sun beds.
Our room was large and clean with bath & separate shower.
The food was plentiful and of good...
>> Read full review
had happy week away in sun, room very big, twin bath rooms one with bath & shower, nice sitting room, two nice swimming pools but infinity pool cold but ok when you had been in a while, food good...
>> Read full review
Returned just yesterday. Stayed there for a week on AI basis. Traveled with 6yo son.
We chose this hotel based on our Travel Office advice and after reviewing its rating on TripAdvisor.
We've been...
>> Read full review
Our fourth visit to this excellent hotel - As always the greeting at reception from the friendly courteous and professional staff was a perfect "welcome home"! - our room was ready for us and our...
>> Read full review
On arrival we were upgraded to a junior suite having visited this hotel before. Very friendly staff and good facilities. Two pools,one infinity,lower pool more for families,upper pool comfortably...
>> Read full review
Just returned from a week's stay at this lovely hotel, staff are efficient, friendly and helpful. Food is great, although buffet style there are ample choices for every meal, the restaurant is huge...
>> Read full review
Food good, one of the few all inclusive places where the wine is drinkable and other cocktails good. We found all the staff very friendly. Downside is WiFi only in lobby and not very good, or free...
>> Read full review
Nice, clean hotel. Lovely pool area & we didn't have a problem getting a sunbed. All staff were very friendly and helpful. Food was good enough and as expected for all inclusive.
Some negatives...
>> Read full review
We stayed here again over February half term and I was a little disappointed that the standard had dropped a little.
Everything was very clean but the tables around the pool bar weren't cleared as...
>> Read full review
we stayed in this hotel as a group of 6 adults. on arrival we were given our wristbands straight away so we could enjoy our all inclusive package.there wasn't any queue to check in either as they did...
>> Read full review
The location of the hotel is nice, set right on the sea and a lovely walk within the grounds around the coastal path.
No internet is a pain.
The staff are all very hardworking and very helpful...
>> Read full review
We always book through TUI and we always have very good hotels. Riu is a good hotel and the rooms are nice but the balcony was facing the pool in C Block and we could all sit and play cards (very...
>> Read full review
We have just returned after 11 nights at this hotel. I have 2 children a 6 year old boy and a 3 year old girl. My son in particular had a fantastic time. The highlight for him every day was 2 o'clock...
>> Read full review
Spent last week at Riu Buena Vista and liked it very much! Lovely place to stay with kids! The hotel is a bit old and worn out, but the staff is amazing! The food is good (nothing special, but better...
>> Read full review
We chose it to have holidays with a toddler and friend with their kids. It was a good choice. Spacious rooms, bedroom and living room. Nice bathroom and additional toilet. Not mentioning the balcony...
>> Read full review
I am here on holiday with my granddaughter who is 10. This hotel is absolutely first class. The staff are excellent. The hotel is immaculate. The activities are brilliant. Everything is done to make...
>> Read full review
Just come back from the R.I.U. Buena Vista tenerife I was not very happy being a single traveler you are just ignored and not asked to join in with anything. This is also not a Hotel for disabled...
>> Read full review
We booked this hotel through "fritidsresor" TUI but I only write about the hotel.
In general this is a good hotel with a service minded staff. The room we had was very nice with a quite large...
>> Read full review
Clean spacious room, delicious varied food, excellent evening entertainment and friendly attentive staff. So overall a very positive experience. My only other comment is that wifi is only available...
>> Read full review
We have been to this hotel before and really enjoyed ourselves so decided to go again, we were not disappointed. The difference this time was that my 82yr old father became unwell, I cannot praise...
>> Read full review
We stayed here at the end of March 2016. The hotel was everything you would expect from a Riu.
We stayed in a family room in block b towards the front of the hotel. Our room over looked a quiet...
>> Read full review
We have just spent two weeks at this resort from 11th March to 25th March 2016. The check in was very good, we were asked for our passports given our all inclusive bands and given directions to a bar...
>> Read full review
Lovely hotel we had a sea view which was brilliant, free shuttle bus available but has to be booked the night before, good is good plenty to choose from as it was my birthday when we stayed we had a...
>> Read full review
Positive sides
- Staff is very friendly and serviceminded.
- Large selection of food in the buffe, even though t'd like to have more Spanish food. There is something to satisfy all taste buds...
>> Read full review
Dropped of first within 15 mins on the Thompson transfer. We arrived around 7pm and the lovely reception staff checked us in and had made us a reservation at the themed restaurant which was amazing...
>> Read full review
Located next to the Atlantic but with poor beaches, a pleasant walk of maybe a mile overlooking the sea and pedestrianised, though a few hills and plenty of lizards basking in the rocks. the resort...
>> Read full review
Been to many Riu's throughout the years and for a three star we weren't expecting much. But when we got there we were surprised of the amount of space within the hotel and grounds we were then given...
>> Read full review
This is a good hotel made all the better by having a pool view room. Although that may be obvious, the surrounding area is being re-developed so other views are likely to be facing building sites...
>> Read full review
We recently returned from this hotel and were rather disappointed as wasn't what I expected and will now be booking a adults only hotel in the future
The good points were great weather and great...
>> Read full review
Just arrived home, the hotel is spotless , we had a loverly holiday, they have themed nights, Italian, which was excellent, canneries night, was also excellent , you do need a cardigan or jumper on...
>> Read full review
My wife and I, both of us pensioners, arrived after dark on an All Inclusive two week holiday. We requested a quiet location and were given a room in C Block opposite a number of building sites...
>> Read full review
Hotel was clean and tidy, my room was looking over the plantation area, so not too special but it was ok. I travelled on my own, which was a first for me and found it very hard to find someone who...
>> Read full review
The hotel was bigger than we realised and the space around the pools was not really large enough for the number of sunbeds needed. Consequently, they are pushed up tight to one another and despite...
>> Read full review
Stayed here recently for 11 days. Plenty to eat and drink, helpful and cheerful staff. Everything I have begun to expect in a Riu hotel. It is not in a very populated area, but there are nearby...
>> Read full review
hi every one, we got back fro the riu buena vista about 2 weeks ago and we are still raveing about it. checkin was very quick and painless the staff on the front desk are just fab nothing is to uch...
>> Read full review
The Riu, Buena Vista hotel. I just come back from a seven day break. The weather on the odd day was overcast and the temperature about 20, but for the majority of the holiday it was clear skies and...
>> Read full review
Had a great 10 days stay, from beginning to end we were met with smiles from every member of staff we came in contact with.
Food was OK and refilled all the time, drinks were plentiful.
Our room was...
>> Read full review
We went for a week for new year and it was an amazing holiday. Food, staff, rooms and pools were all great we couldn't have asked for anything more! We are quite young and wanted more to do on the...
>> Read full review
Great short haul holiday. Beautiful hotel, very cold pool, as you would expect in November! Food was excellent, Staff were brilliant and couldn't do enough for you, weather was great, everything you...
>> Read full review
After spending 3 weeks (late January/earlyFebruary) at this hotel I am very happy to recommend it to others and list what I feel are the pro's and cons as my wife and I saw it. We are both in our...
>> Read full review
Went February very good.staff friendly very clean.food good .would be better if they had free wifi.they gave a large bottle of water each day but you can have more if you need.the bar staff are very...
>> Read full review
We had a family emergency during our time at this hotel, sadly, but the staff were amazing. They dealt with our situation with tact, sensitivity and understanding and I would like to thank the...
>> Read full review
This was my first holiday on my own and it couldn't of been easier. The staff at the hotel are amazing they never stop smiling and always willing to help. The hotel is a little out the way which I...
>> Read full review
4 star hotel? more like high 5. Absolutely wonderful staff, could not have been more helpful. Need a kettle in your room?? ask and it will be there before you are, beech towels?, included. Safe...
>> Read full review
Got put here last year after being delayed 30 hours with Thomson! the hotel is amazing, should be 5 star, the location in Costa adeje is a bit far out and the rooms are a little dated but apart from...
>> Read full review
We just returned from a 8 night long stay at this hotel. The hotel is located at the southeast side of Tenerife, a bit away from the villages and all the actions. Our overall impression of this hotel...
>> Read full review
LOVE LOVE LOVE this hotel.
This is the 7th time we have visited this hotel and it always is as good as the last time.
From the fab and spacious rooms, gorgeous pools to the spotless restaurant...
>> Read full review
I am writing this a little late, but had to write this review, as this hotel was just the best
I have never been to a hotel/resort with such friendly staff.
I would like to pay a compliment to the...
>> Read full review
The Riu Buenavista is located on the edge of the village, but within easy access by foot to the Shops and Restaurants and provides all facillities required for a pleasant stay. The staff is friendly...
>> Read full review
Just got back from a week here. Wanted a little bit of winter sun for a family break. First thing we noticed was how out of the way it is. Great if you like quiet and just want to remain at the...
>> Read full review
great facilities, basic hotel services. as all inclusive hotel, i did not expect ala carte, but food was ok as bulk, but i was pretty disappointed with the drinks - the free drinks from bar, coffee...
>> Read full review
Me and the wife and friends stayed at this hotel for 2 weeks in January, the staff were excellent the food reasonable and the all inclusive was good. The negatives were that it is very isolated...
>> Read full review
Positives:
- quiet location, I rented a car, as I knew I am going to be going around, but without it you would be a bit stuck if you are looking for action;
- fabolous views;
- good quality of food...
>> Read full review
After booking a weeks holiday, all inclusive, to this hotel, I read some unfavourable reviews. This made me a little pensive as to what I had committed myself to. I had no need to fret. From arrival...
>> Read full review
My family have stayed in this hotel many times but this was my first time.
We stayed for 9 days from 2 Feb to 11 Feb. We booked direct with hotel. I travelled with my husband and toddler.
We...
>> Read full review
Just returned from two fabulous all inclusive weeks at the Rui Hotel Buena Vista in Tenerife ..
The Hotel is superb , excellent choice of food and drinks and all of the staff were so friendly .
The...
>> Read full review
My wife and I arrived at the hotel after a delay of 90 minutes at Exeter. The very courteous staff at reception after seeing our passports offered to fill in the registration details whilst we went...
>> Read full review
Stayed at this hotel for 11 nights from the 28th January to the 8th February 2016 upon arrival at 2 pm after a very warm welcome from reception staff given wrist bands and told to go straight to...
>> Read full review
Spent a week here from 29th January. Lovely hotel with very polite staff and always smiling nothing to much for them to do for you. Our room was fantastic, although furniture a bit tired, really...
>> Read full review
Yet again the Buena Vista came out top again. Food, cleanliness ,bar staff and entertainment brilliant. Our 6 th visit to this hotel and fully enjoyed every minute. Will be back next year. Food is...
>> Read full review
Just returned from a 7 day holiday. The hotel was spotless, staff were very attentive and polite.
Although we booked a normal room we were given a family room with separate lounge, large balcony...
>> Read full review
Stayed at this hotel in October 2015. Staff were very helpful and as always with Riu hotels the food was good and there was a lot of variety. Had an issue with the air con in our room which was dealt...
>> Read full review
Hotel very dated needs re-vamp. Restaurant come school kids dining hall was noisy, hectic, food repetitious we were there 3 weeks, entertainment lousy & took place what I can only explain as a works...
>> Read full review
Just had 2 weeks in room 703c.Hotel is nice clean,no shortage of anything.Staff are ok,bar staff are the nicest.There is one big problem,so many children and prams everywhere.It appears they have the...
>> Read full review
We had a 2 week holiday at this hotel from 1st Jan and had a fantastic time.We couldn't fault anything yes the rooms are dated but spotlessly cleaned daily with fresh towels and toiletries...
>> Read full review
A huge impersonal building with the layout reminiscent of a prison block, the dining room is incredibly noisy and far too big, its like a works canteen. This makes the whole dining experience feel...
>> Read full review
This hotel offers basically nothing for young kids (2-6) years. The pools are too deep or too small, the sad little playground has a couple of swings and small slides and that's it. Only way to get a...
>> Read full review
Firstly, may I say that the staff in this hotel are amazing, our room was always lovely and clean and the food and drinks are very good so you may ask yourself why I have given this one star. Well...
>> Read full review
Have just returned from here after a 7 day break. Everything was first class from the minute we were greeted by the Reception staff on arrival. Rooms were beautifully clean and spacious. We had a...
>> Read full review
We spent a week here late September 2015. The hotels pools are large and spacious. We were also impressed with our large room. Food and drink were good. However, we didn't realise when booking how...
>> Read full review
Just got back after spending a week here, bad start to holiday straight away, flight delayed ok was only an hour, but then sat on bus in Tenerife another hour before departing to hotel, my husband...
>> Read full review
We've just stayed here for 7 nights and have thoroughly enjoyed out time at this hotel. The rooms were beautifully clean and on arrival and well maintained by the staff every day. The food (as with...
>> Read full review
Just came back from 2wks here..Wld like to say the hotel is great, staff and food lovely..😊 I think the rooms need a little up date. They said there is a local beach but if u look at the picture...
>> Read full review
We have just arrived home from our 7th stay at the BuenaVista and that really says it all. I have read many of the reviews and have decided to comment on the bad remarks. Yes, the rooms are a little...
>> Read full review
First I would like to state that this was not a bad hotel. But the hotel unfortunately has several issues that may affect negatively your stay. I think this is the reason why there are so mixed...
>> Read full review
Lovely hotel with friendly staff, alot of activities throughout the day for the children, food was reasonable plenty selection all the time, rooms cleaned daily, this hotel is more for the...
>> Read full review
We arrived at this hotel late afternoon on the 29th December, having booked back in April 2015 with First Choice holidays, so no late cheap last minute booking. We had stayed previously at hotels...
>> Read full review
We stayed at this hotel just after the New Year. We arrived at 9.10 pm which was just after the restaurant had closed but were pleased to be told that the restaurant would be open at 10 pm for a...
>> Read full review
A family of five ( a grandmother, two parents, a girl of 18 and a teengirl of 13 ) spent New Years Eve and some days into the 2016 here in two rooms, one double and one family.
LOCATION:
Note that...
>> Read full review
We have used Riu for family holidays for the last three years. they really do have the right template for all inclusive relaxation. Staff so friendly. Hotels clean and tidy, with all facilities you...
>> Read full review
We stayed for 2 weeks over the Christmas and new year. Unfortunately for us our 1 year old was rushed to hospital on landing, kept in for 5 nights with pneumonia. The reception staff were all...
>> Read full review
First time in this resort and hotel and it was very disappointing as I was told that Riu hotels are good I think average is the word, I have stayed in far better hotels in the UK. On arrival we were...
>> Read full review
We are staying at this hotel at the moment. Yes, the rooms are dated but spotlessly clean and the staff more than make up for the rooms. We have had two special birthday's in our party and the staff...
>> Read full review
Lovely hotel, lovely staff and lovely pools. Unfortunately the few things that let this hotel down are its in the middle of nowhere so to get anywhere it's 15 euros each way so you would think that...
>> Read full review
this is the 3rd holiday at this hotel, My wife and i do not normally do this but in the past it has been a good experience. the good points this time were as follows, hotel is kept very clean, the...
>> Read full review
Room overlooking a building works tower cranes plus no pool bar or mini bar in your room not the same standard as other RIU I been to I paid over £2000 for a week here for me and my husband and we...
>> Read full review
We recently returned from this hotel, everything from start to finish was brilliant. Very friendly staff. Spotless room,hotel and grounds. Food was pretty good all round although a little repetitive...
>> Read full review
We arrived at this hotel yesterday and at around 8am this morning we were awaken by very Loud building works going on outside this hotel which have lasted all day, albeit it stopped whilst the site...
>> Read full review
We went to the Riu Buena vista for four days over Xmas. Thank goodness it was only four days - don't think we would have wanted any more days there. We had a family room 516 in block A (as in prison...
>> Read full review
We were a group of 11 (7 adults, 4 children) spending Christmas in Riu Buena Vista. Hotel was chosen due to easy access by flights and online reviews suggesting this being well suitable for our type...
>> Read full review
Went to this hotel with my sister and 12 month old baby. Wanted a cheap all inclusive and wasn't expecting much! Must say this is a lovely family hotel! Pools are fantastic and views around hotel are...
>> Read full review
If u were to visit this hotel please ask the travel agent before you book about building work thats goin on at the area around the hotel as Thomson dont mention this when we booked.. My main purpose...
>> Read full review
This is our second visit to this hotel (3 years between)
It is still just as good, clean and well laid out rooms along with nice places to dine and pools.
The children loved the evening...
>> Read full review
This is such a lovely hotel. Our children sent us here as a treat. We would recommend it to anyone. The staff are so friendly and helpful. We had to change our room because it was a bit noisy and the...
>> Read full review
Went to this hotel last minute after having our Sharm holiday cancelled. The staff were excellent they could do enough for you and always had a smile. Our room was very clean and spacious 410b. The...
>> Read full review
hotel was lovely and clean, staff very helpful and always cheerful, Wonderful selection of food at every mealtime. Views from hotel were beautiful, We never left the hotel as it provided everything...
>> Read full review
Getting straight to the point, although we enjoyed our holiday we would not return to this particular hotel...
Why? The put offs for me....
- The food. This was not very inspiring and was pretty...
>> Read full review
On arrival told to go and get a drink and something to eat by a very cheery receptionist. On arrival to room A616 it was very clean, two bathrooms, large lounge and big bedroom, nice balcony...
>> Read full review
We have just returned from this hotel.the hotel is large with beautiful views of the sea.the staff work hard and are very friendly.room was spotless.food average.pools are amazing.however as we were...
>> Read full review
The whole family from the oldest to the youngest had a really enjoyable holiday . Hotel was perfect for the whole family. The rooms were excellent with a lovely balcony . The pools were good and...
>> Read full review
This was my first time in Tenerife and I'm so glad I stayed at Riu because it was everything I wanted it to be. The hotel itself was huge and beautiful, the food was amazing, the staff were lovely...
>> Read full review
We stayed at the hotel for two weeks at the start of July. We booked a family room which was brilliant there was loads of space with an extra toilet as well. The balcony is great really big with sun...
>> Read full review
We had a family room which consisted of a living room with separate toilet, and a bedroom with the bathroom. As there were 3 of us in the room, the hotel provided us with a single fold out bed (which...
>> Read full review
We were meeting our extended family in Tenerife and Riu made our vacation absolutely fantastic! We had 2 adjoining villas with gorgeous views of the ocean. The villas, the pools, the food everything...
>> Read full review
These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
4
En general muy buen hotel y buena relación calidad precio
5
MARAVILLOSO HOTEL, INSTALACIONES Y SERVICIO DEL PERSONAL MAGNÍFICOS.
5
Excelente personal, muy buenas instalaciones, buena comida.....un lugar tranquilo ideal para olvidarte de la rutina.
4
Pasamos un fin de semana estupendo en familia.
4
en general bastante bien, es la 4ª vez que repito y me gusta mucho. Aunque esta vez echaba en falta mas variedad en la comida
3
No me gustó
Cambiar camas y comida y limpieza muy pésima
5
Entretenido con muchas actividades para todos, muy acogedor por sus trabajadores, muy atentos en todo, muy buena actitud y disposición. Trato familiar, muy recomendable para el relax sin tener pensado salir de allí.
4
Fin de semana espectacular, buen ambiente, buenas instalaciones y variedad de comida
These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 3:28:57 AM
<b>Follow us</b> and receive our latest offers and travel tips.
Canarias.com is your travel agency in Tenerife. Book hotels,excursions and cars by internet or in any of our offices on the island.
Exclusive offers for our subscriptors Receive the best offers and promotions direct to your inbox!
Need help?
With just a call to our agents they can help you with any questions you may have.Our opening hours are
Phones: 922 71 42 98
Minimum price guaranteed We do not charge you for your booking
Procedure to follow
The Minimum Price Guarantee, guaranteed by Tenerife.com
Terms and Conditions on our Low Price Guarantee
At Canarias.com we reimburse you the full amount you have paid for those bookings that when cancelled do not incur in any penalties that our suppliers (hotels, touroperators, airlines, etc.) may have determined and that are shown at the moment of booking.
