Certificate of Excellence 2016
Este sublime hotel de playa está situado en la animada isla de Lanzarote a sólo 2 kilómetros del animado centro de la localidad. El establecimiento está situado al cruzar la calle de la Playa de los Pocillos, ofreciendo a sus huéspedes el lugar ideal para disfrutar de una escapada de ensueño a la playa. El complejo cuenta con una belleza intemporal, con una decoración y un estilo que refleja el paradisiaco entorno natural. Las habitaciones están bellamente decoradas, con colores claros y los tonos neutros, creando un ambiente de paz y serenidad. El establecimiento ofrece una selección de actividades recreativas y de ocio mientras que los amantes de la aventura podrán apreciar la variedad de deportes acuáticos disponibles, incluyendo esquí acuático, buceo y vela. El hotel también cuida a los pequeños, ofreciéndoles un programa de animación preparado para ellos, tal y como que los viajantes de todas las edades se puedan sentir atendidos.
At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com
Cleanliness Location
Rooms Service Sleep Quality Value
My husband, 10-year-old daughter and I have been visiting this hotel on a regular basis over the last six years. From the very first visit we felt part of a family and on every return visit the...
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Rui worked so hard to make our holiday safe and relaxing.Twice we were asked if anything could be improved.At meal time temperature was checked and hand sanitizer was used.Masks used unless at a...
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Overall a great holiday had in Lanzarote and the hotel was spotless across the board! well worth the money!
Preconceptions before travelling:
At the time we were travelling this once just as the...
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My husband and I have just come back from here and all the staff to be so friendly and hotel is really doing all it can to protect its clients, food less choice than last time we visited but we...
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Visited 20th - 27th July on a last minute TUI package after a previously booked trip was cancelled 2 days before departure.
Hotel was spotlessly clean and all precautions in place to maintain social...
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Just returned from this hotel on July 23rd. Hotel spotless in all areas and every precaution taken by hotel and guests. I was wary of going but i didn't need to as I was taking my 2 granddaughters...
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As one of the first UK holidaymakers to come here as part of a package holiday (via TUI) on 13/7/20 I thought that people intending to travel in this new normal might find this useful.
This was...
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Me and by other half went here in 2019 and it was absolutley incredible, it was also my first ever holdiay abroad and i can't fault this hotel at all not even a slight bit. everything out this place...
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A very well located 5*quality hotel with good facilities. Both pool areas were kept clean and well kept as were the grounds. The room and bathroom were well equipped and comfortable. The main...
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We spent two weeks in February and the sun shone for 2 weeks. Staff are very efficient and courteous The entertainment by the in-house team was poor and dated we have been back 8-9 times and grease...
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Lovely hotel with active or quiet areas, which ever mood you want. Superb location directly onto a long sandy beach with good walks in all directions. Staff excellent. Room a little tired but...
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This was our 5th visit to this hotel as it is a great place to relax and do nothing for a week. On our previous visits we were very impressed with the food, cleanliness, and laid back atmosphere of...
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Just returned from a week at this lovely hotel. After two days we had lock down and after three days we had to stay in our rooms and only allowed out to eat and drink. The staff at the hotel also the...
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We have stayed here many times. It feels like a home from home. Staff friendly, rooms very clean and pool area is great. Can easily find a sun bed. No morning towel dash needed. Location is...
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first upgrade to suite (which was a lovely one), only complaint, its nearer arricife than reception, we are both closing in on 80, so the walk from reception to our room number 1181 was 10 to 15...
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Arrived on the 5th March and stayed for a week. Hotel is lovely with good facilities and plenty of food choices. Staff are excellent and can't do enough to make guests stay enjoyable. This was our...
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We have stayed at this hotel for the last 2 years and each time we are thrilled with the cleanliness and friendly staff, they can't do enough for you to ensure you have the best time
Food in...
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Just returned last Friday from Paraiso after wonderful week. Upon arrival we were offered an upgrade to a suite, WoW, it was perfection. It. Was our third time in this hotel and our 10th in Riu...
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We have been to many Riu hotels and this was a lovely winter break. The hotel was clean and tidy and the bar, waiters, cleaners, gardeners, pool reception staff were all friendly, cheerful and...
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Lovely hotel with great staff,bar staff were friendly and helpful.room was clean and comfortable.no trouble getting a sun bed,usual thing people up early putting towels on the beds .all food was...
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We had a room in the main block overlooking the pool and we thought it was bigger than normal with plenty of space for clothes etc.
All the staff we encountered were very friendly and polite
The...
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Wonderful relaxing week on holiday at Riu Paraiso , Lanzarote. We spent a week in February there for our anniversary . We felt thoroughly looked after & pampered. Good food, great location...
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We spent a week at the Riu Lanzarote in Puerto del Carmen in February this year and were, for the most part, very happy with the hotel its services and its staff. Unfortunately we had La Calima to...
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I revisited on my own as my husband couldn't fly. The staff are amazing service is always fast and polite and you see staff cleaning, clearing and maintaining gardens all the time, Rooms are clean...
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Just returned from 1 week here.
Good points:
Location-right on beach, good promenade along coast
Good facilities- including heated pool, more than one snack area if you don't want full restaurant...
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The hotel was clean and spacious.well located and bus stops not far from hotel to get around the island.It was a very large complex but we were fortunate to have a room in the main building close to...
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Right. Let’s get down to business.
The hotel complex is large and does appear to have a fair few facilities. There are two large pool areas (one quiet and chilled, the other not).
A large dining...
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Do not come to this hotel thinking you are staying at a platinum hotel.... it does not compare.
On arrival we soon realised that we had made an error, we tried to change but were informed that a...
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Our third visit to this hotel and as previously we were made most welcome.just a couple of minor niggles,1)the poor WiFi and the fact that there is now a hire charge for small electrical goods I.e...
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Very clean and well run hotel, the rooms were a "little" dated, but everything worked well, there was a fridge, hairdryer, clean towels as and when required and bedding changed on request. The food...
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We had a fantastic holiday for 10 nights in February 2020. All the boxes were ticked, good food and drinks, entertainment was enjoyable but the cleanliness of the hotel was exceptional. Decor is a...
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This was our second stay at this Hotel and we were not disappointed. The Tui flight and transfer was first class. On arrival, signing in went well as the reception was well staffed and friendly...
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Having been to the Riu Paraiso several times over the years we decided to return at the end of January on an all inclusive package
Location - 5 mins walk to a sandy beach opposite, 20 min walk into...
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We love this hotel. Location is excellent and close the Arrecife airport. Staff very friendly and helpful and nothing too much trouble. We have already booked to go back in May and would highly...
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We visit RIU Hotels about four times a year and they are all excellent. This one is excellent in all area's, Layout of the pool area with lovely Terraces to sit and have a drink or have your lunch or...
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Don’t want to be to negative about the hotel but I have Stayed at a few Riu hotels, the rooms were in need of a refit as some plug sockets were half missing the fan in the room was soo slow there was...
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Very good hotel good location nice flat area easy to get about.the hotel is excellent all the staff in all areas of their work are so pleasent and nothing is to much trouble for them we appreciated...
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Great stay,you can really enjoy your holliday. Hotel is very well maintained ,clean.Beautiful interior and garden. Food was great, full of veggies and fruits.Very tasty. Staff is very helpful ,nice...
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My third Riu hotel ,and the worst.the main buildings are very modern our room was like an old people's home,no kettle or tea and coffee had to hire a kettle.we had to get water bottles from reception...
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This is our first stay here but won't be our last. Hotel is extremely good. Food delicious, staff friendly and very helpful, loads of sunbeds, good location directoy onto the beach, what more can...
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We stayed here for the week Feb 2-9,2020. Before arriving we requested room with a view and sunny aspect. This is exactly what we got. Thank you Riu.
Our room was in the annex, a lovely laid back...
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Fantastic winter break in a hotel that welcomes you from the moment you walk through the door. The team work relentlessly to ensure they exceed your expectations.......They did, well done to all.
The...
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Fully recommend this hotel for peole just returned after our 4th visit here and will be returning . Staff very good right down to cleaners . we always stay over far side as it is nearer swim up bar...
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Enjoyed being back and had a lovely time. Staff as usual were brilliant. Food was good but felt choice was not as good as previous visit. Puzzled as to why bar serves Diet Coke but not slimline...
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First visit to the Canaries and we were not disappointed. Great location, fabulous hotel, food and facilities. Two hotels in one, which offers all the requirements you need for a relaxing chill out...
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Just back from Riu paraiso. Had a lovely holiday. No complaints about the hotel. Food very good and well presented. Cleanliness and service by the staff also very good. Loved the heated pool and well...
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Just got back from another wonderful week at Riu paraiso once again the whole holiday was fantastic from checking in to leaving, the staff at this hotel cannot do enough for everyone. The...
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Trip was nice but there could be more entertainment through the day and night it was too boring in the day time. Also the food wasn’t bad but could be better. Not much night life in the area and the...
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just come back from a winter break 19th to 26th January . Nice hotel with friendly staff started when our flight was delayed and the restaurant had finished serving so they put on a cold buffet and...
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This was our 5th visit to the Paraiso. Obviously we like it. The hotel is very chilled. A lot of people but a lovely atmosphere. We stay in one of the bungalows in the grounds and they are great...
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Typical rui.good value .fantastic staff.restaurant gets crowded but good staff will always find U a table.20 min from airport which is a huge plus.already booked for next year .only down side with...
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We stayed for one week in the RIU and overall had a lovely week. It is 20 minutes from the airport and is in a good position with a beach across the road and many shops,bars and restaurants a fifteen...
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Just back from an 11 night stay and once again a lovely holiday, this is our second time at this hotel. The service at the bar was excellent, the only down side was breakfast was a little like a...
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Very good, a central location , easy to walk to Porta Del Carmen all on the flat. Taxi cost just under 4 euros from the top of Carmen back to hotel. Bus stop not far from back of hotel. Lots of...
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We are not fans of package all inclusive holidays but have to admit, this hotel was lovely in an area which is quiet but with easy access to Puerto del Carmen and on bus route to other parts of the...
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This was our second visit to the Riu Paraiso, as we enjoyed our stay there in December 2018. The rooms are a good size, very clean, loads of storage space, and this time we were in the main hotel...
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This review is a little late but better late than never. We stayed for Christmas and New Year, in fact had three wonderful weeks. . It's just nice to be able to relax and enjoy yourself and that's...
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My Wife and I stayed in room 2289 for a week from Saturday the 11th January. Firstly, i have to say the speed from landing at the airport, collecting our cases,to getting to the Hotel (via a €14 taxi...
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2nd year running and blown away again. For all inclusive this is seriously good value. Rooms are very comfortable and spacious, food is very varied and buffet restaurant is best experienced and...
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Good points- clean, well kept, large room with balcony, mostly friendly staff. Good food quality and entertainment. Opposite large beach and easy walking distance to bars, few shops, bus stop and car...
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2nd - 9th January.
What stands out for us about this hotel are a few things =
How very clean the hotel/ pool/ outside areas were.
The friendlyness of all the staff.
The great selection of food at...
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Amazing 8 days holiday with my hubby and my 5 month pregnant bump!Good food,drinks and entertainment...very organised and clean place.The staff is very helpful and nice.I only have good things to say...
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We stayed here in January 2020 for a week, the good bits, good food, great staff, very clean, good facilities, good value for money, the themed restaurants were very good but couldn’t buy any wine...
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Good hotel rooms dated but very clean, staff excellent. fabulous animation team who all worked very hard. Credit to all the hotel staff for the work and preparation for new years eve. great gala...
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went here 7th december and had a great time, spotless clean, food great , and pools are lovley, no shortage of loungers ,staff are there when ever you need anything or to give advice. its a great...
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Just returned from a fabulous xmas & New Year holiday.what can I say . We have been to this hotel many times. The staff work so hard and are so friendly especially Denise on the bar. Everywhere is...
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Beautiful hotel great location food lovely - three restaurants to chose from and friendly staff. Facilities excellent several swimming pools spa/massage hairdressers shops all on site. Extensive...
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Stayed for 7 nights as a couple in early December 2019. Only about 20 minutes from the airport which is great. Check-in staff very efficient. The hotel is very clean, very well managed and the staff...
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Excellent Christmas holiday at this hotel 🏨
We couldn’t fault it or tui who we went with
We got very nice spacious rooms with large terrace
All the food was nice all the drinks were local but all...
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Common premises are ok, rooms a bit worned. Service is ok and food is good. Pools are nice and big and short way to beach. Animation team is not too active to get participants compared to other riu...
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We stayed here with another couple from 22-29 December. All the staff are fabulous, very accommodating and friendly, they always go above and beyond for their guests, including arranging for a...
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My husband and i stayed here for a week. We enjoyed it very much. Staff first class, special mention to Deniz. Rooms spacious and cleaners do an excellent job. The food was very good also had an...
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My husband and I just got back after spending Christmas at the Riu Hotel. We arrived early and our room wasn't ready which is acceptable. But when you booked your holiday in May 2019 for December...
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On arrival at the hotel from the airport, the reception area was beautifully decorated for Christmas. We stayed on ground floor. A very clean room with a view of the next hotel. But the bird life was...
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I’ll start with the good things about this hotel; the staff and cleanliness but the rest absolutely rubbish! We got a room in the second building on floor 3 so we get to the room and we obviously...
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The hotel consists of two hotel units. Reception, restaurants and access is situated in the one to the south. To get to the other hotel you must walk through the garden or over a roofed bridge for...
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riu paraiso. we have stayed at this hotel many times over the years. the standard of the food in the main resaurant is excellentwith plenty to choose from.the bar is also very good with a good...
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We have been to this hotel several times over the last few years and it still does not disappoint us.
The rooms are kept clean and tidy, the food is very good and plentyful, the Hotel and it's...
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Excellent hotel. Everything catered for. Food, drink and entertainment first class. We often use RIU hotels when we travel. The room was very good with all you would need. We were lucky with a...
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spotless hotel , with the happiest staff ive ever seen, all the staff from reception to the maids are not only very good at their jobs but extremely happy with it, the hotel is very clean , very big...
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Date of stay: 12 - 19 December 2019.
The title says it all. We love this place so much we are already booked again for my February birthday!
Contrary to what one reviewer has written, the...
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15th dec 2019 I stayed here with my dad for 4 nights. The pool was the best I’ve ever been in. It was bath temperature (in December) the heating is clearly very efficient and made it so enjoyable to...
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Fantastic hotel, great location.
This hotel know how to look after people on holiday, very clean andhelpful staff throughout the hotel.
Lots of staff in the restaurant and working around the bar area...
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First time at this hotel. Stayed 1st - 15th December 2019. Given room 2241 just across the bridge. Room slightly dated but very clean and comfortable.
Food was excellent. Plenty of choice at all...
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We have just returned from a week at the Riu Paraiso (8th-15 Dec). We booked and travelled with Tui Uk.
As stated this is our 3rd stay, and little has changed since are last visit in 2015. As Riu...
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Recommended by friends so fairly last minute booked as a birthday treat for my wife. Rui quality evident upon arrival, in particular the Xmas decorations and continued throughout the week. Our room...
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This is a short review otherwise I would go on and on about how much we enjoyed our weeks stay here. Food: Superb selection and something for everyone. I tried swordfish for the first time and wow...
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Nice hotel and wonderful staff. Had to move from Room 410 because of the smell of sewage. Shame on the manager who still allows this and the adjoining rooms to be let out to guests. Besides that a...
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Went here for a week of relaxation in the sun. Holiday with wife,daughter and her boyfriend. Arrived on our TUI bus and had a pleasant quick registration. Walked over bridge to quieter part of hotel...
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Just returned from a week away with TUI. Good Check in - went to lunch whilst bags taken to room which was clean tidy and well proportioned - down side it was a good 5/10 minutes from reception and...
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What a lovely hotel with friendly and helpful staff and excellent choice of food. The Asian restaurant was superb. The room was clean and very comfortable, we were in 219 with a balcony and pool view...
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Wonderful time in nice place. Both TUI and RIU Paraiso did their best for our perfect vacation. And the weather was great too last ten days of November.
Clean and tidy hotel, plenty of food and...
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This hotel is very large. Stayed in the main part as closer to all the activities. Emailed a week before for a room request that was quiet and with a sea view and got. Food was on the whole good...
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The staff were amazing, the whole complex was clean and tidy - we stayed for a week and couldnt finf fault anywhere, the standard of food was great and the drinks above standard for all inclusive...
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The staff here are amazing,all work so hard and always friendly
The 2 hotel's are spotlessly clean.The food is superb and plentiful. Very rarely had to queue at the bars.
My only gripe was in the...
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We were recommended this hotel by a TUI rep when booking our honeymoon. Before arriving I contacted the hotel several times over the space of a couple of weeks to arrange for flowers in the room, a...
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Not a good experience: we were met with a terse 'welcome' from the the older female receptionist, who processed us, not once did she say 'welcome' and was very abrupt in her instructions. The...
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Stayed at this hotel recently for two weeks holiday and thoroughly enjoyed it.We had stayed here before hence our reason for choosing it again.The experience was as good as before and the standards...
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Thank you Riu for a great holiday.
Great staff
Great food and drinks
Great entertainment
This hotel is ideally situated, and nothing is too much trouble for any of the staff.
Please ignore any...
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We stopped in this RIU for a week & wasn't prepared for what we found it was a modern hotel with 4 pools 1 of the pools with a swim up bar is a bit of a trek from main pools & bars so didn't really...
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A lovely hotel, with plenty to offer all ages, and the staff are excellent right across the board, the hotel is nicely located for bars and restaurants if you so wish, there’s a handy bus stop...
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A great escape from the wet British weather, to enjoy great accommodation-fantastic room with sea views excellent food and entertainment.A memorable time and will look forward to seeing the...
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excellent hotel with a great location. Food very good and lots of choice. You can eat in a large buffet restaurant or there are a number of themed restaurants to choose from. Plenty for the young...
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Just arrived back from 2 weeks at Riu Parasio from Checking in with the Reception staff to Waiters, Bar Staff , Cleaners , Maintainence .& Gardernes. they all give 100% We had a faulty fridge and...
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The staff in this hotel are faultless ! From receptionist to restaurant, to bar staff to cleaners , who I might add never stop cleaning. Stayed here for a week at beginning of November, can’t blame...
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The hotel had an excellent position right opposite the beach and close to the town, It was a very big hotel, not what we are used to, Only downside was breakfast, the restaurant wasn`t big enough to...
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The walk between the hotel buildings is a pain for someone our age. We payed extra for a pool view room, but there was a huge palm tree restricting the view of anything and the bar blocked out most...
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excuse the late post but I wanted to state what a super holiday we had til 11/11/19
The Reception staff were very helpful. We had a couple of issues with our room and these were dealt with quickly to...
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This are actualy 2 hotels in one. We stayed at annex Hotel, it means 5-7 minutes walk or 400 m to go to Restaurant. But I still prefered this annex bacause of the Pool. Here is also Poolbar and a...
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A hotel with excellent staff. 2 hotels combined into 1 with no food or facilities at the one we stayed in during the evening. Which means even a coffee is 10 mins away. Rooms were clean and...
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Hotel is basically two hotels now working as one, with one restaurant, evening bar and entertainment room. Far to many people for the facilities.
*Get up early if you want a sun-bed plus crammed in...
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We are just back from a week at the Riu Paraiso and had a great time. The only reason we would give it 4 and not a 5 is that it is in desperate need of a refurb. It’s all a bit shabby, not all of the...
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We have just returned from our 4th year at the Riu Paraiso because...we love it! It's a short trip from the airport and right by the sea. The weather is always fantastic the hotel and restaurants are...
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Good Animation , Exelent food, Lot of things to do. Staff was very kindly and smily. Services overall was good and friendly. That was our 6th time in that hotel and we are sure coming back. Next time...
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This hotel is ABSOLUTELY beautiful all the staff and MANAGEMENT are very helpful it was our second time at this hotel every where you went in the hotel was spotless well done to everyone involved...
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We stayed here in June after A-levels with our two 18 year olds but I've only just got round to writing a review. We booked directly with Riu and flew with EasyJet, arriving before lunch. It's only a...
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We absolutely loved this hotel. Even my 10 and 13 year olds asked I write a review and mention the friendly staff and female life guard, who were helpful, kind and always had a smile. The place is...
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Excellent holiday spent at the Riu Paraiso.
Our room 214 was just a short distance from reception which suited us very much.
The room was spotless and well serviced the 2 weeks we stayed there by the...
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Hotel Riu Paraiso is excellent hotel is looking like for VIP persons,cuisine upstandart..swimingpools for children and adults..swimingsbar are lovely very fresh noalcoholicshake's drings and ice...
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Staying at the Riu,fantastic room with plenty of space highly recommend the suite,chill out area with sofa,chair,tv etc fabulous large bed and roomy bathroom. Visited all three speciality restaurants...
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I travel on my first solo holiday, and then all inclusive sounds fantastic. I have celiac disease and am surprised when I have my first meal in the restaurant. The cooked rice is marked with gluten...
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My wife and I spent 7 days in this hotel and enjoyed our stay, from 21/10/19 until 28/10/19. This was our second holiday in this hotel the first being in 2012. The hotel staff noticed this and placed...
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This hotel is actually 2 hotels merged and we stayed there during the Winter when the main clientele was over 70. The hotel was catering for a LOT of people, based mainly around the reception area...
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The Hotel was well run and the Food excellent. This is my second stay. The entertainment is a bit HI di Hi but otherwise a good break. There were plenty of excursions to go on and no shortage of sun...
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Fabulous holiday from start to finish nice clean room and pools food amazing the Chinese one to die for ... Nice walk out of back gate on front to town with plenty of shops and bars can not wait to...
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Loved our time here. It's about 5 years since we were last here, good to see that half of the staff and animation team are the same. We stayed over the bridge, nice and quiet, met some lovely people...
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Really enjoyed staying at this hotel for a week 1st to 8th October.
The rooms were kept exceptionally clean and there was plenty of storage. The safe in the room was free which isn't always the case...
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Excellent staff very helpful in every way and rooms cleaned every day. Beautiful grounds well maintained. Food good you would have to be really picky not to get something you like. Plenty of...
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Hotel was due to shut down for several months May 2020, but this has been cancelled now for some reason. It’s a shame as have been here now in Oct 2019 for our 7th visit and versus other complexes...
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Love it at the Paraiso! Yes it needs a little updating, however it is spotlessly clean, the food is good and the staff, well what can I say- they are all lovely. The grounds of the hotel are...
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First I must say my wife and I had a lovely 10 day stay at the hotel all the staff were very friendly and helpful however there were some observations that I think are worth mentioning.
1. When my...
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For our first all inclusive holiday in Lanzarote and in a Riu hotel it was excellent.the hotel staff were very friendly and helpful the food in the restaurants excellent, we recommend and would...
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My overall view -
The hotel is lovely and very large, however it is rather outdated (it does need a refurbish in comparison to other RIU hotels.) If this is your first time in a RIU, you will love...
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Stayed here for a week 1st-8th Oct, arrived late due to flight delay we were tired and it was dark, brief instructions on where our room was, didn't take long to
get lost luckily we saw a security...
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Hotel amazing staff fantastic rooms cleaned every day food fantastic if you can't find anything to eat you must be fromm mars for what you pay amazing value for money all you monas stay at home...
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Wonder full holiday, lovely hotel if a bit dated. Food good something for everyone although if you're staying for two weeks, make good use of there optional restaurants as Spanish food gets a bit...
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The place was clean and tidy the staff most of them was very friendly and helpful.
this hotel once was two hotels which have been merged nothing wrong with that until you merge the restaurant one to...
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Stayed here for a week all inclusive in May. Check in was smooth and went straight to dinner as it was late. The buffet is pretty average but always found something we liked. The chocolate fountain...
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This was a last minute booking, as we were due to holiday with Thomas Cook.
The hotel is well situated for both Los Pocillos and Puerta Del Carmen, and is only a 10 to 15 minute transfer from the...
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Having booked with Thomas Cook for 3rd October, staying at the Sentido down the road, we had to re-book something quick so we didn't loose out on our break away.
We wanted to stay in the same area...
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Second time I stayed here, first time was Feb 2018, chose this place again specifically for a quick break, was impressed last time I stayed and was no different this time, knew what to expect. Rooms...
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Just returned from this lovely hotel and will be going again. If you are looking for a very clean hotel in a good location this hotel is perfect, the staff are all a credit to the management, always...
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Great hotel. Our 1st visit to Lanzarote. Very clean, excellent room cleanliness. Grounds kept in exceptionally good order. Good range of food in the restuarants - staff very efficient and friendly...
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Just returned yesterday the weather has been really hot which was nice. Didn’t like the hotel at all it is very dated and as they’ve joined 2 hotels together it is chaos, two large hotels crammed...
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We holidayed there from September 20th 2019
The Riu Parisio Lanzarote Resort is on a large site, looking out to the sea in Los Pocillos. The complex consists of two main areas. They were once two...
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The Riu Paraiso is a very friendly hotel, many of its guests return at the same time year after year.
We have met some lovely people of all different nationalities there. The animation and the in...
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Had a wonderful holiday in a beautiful resort. Rooms cieaned daily fresh towels. Staff on reception very helpful and friendly. Changed rooms due to been disabled looked after from start to finish...
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I can only think of one reason why this isn’t a 5T and it’s the food. Food isn’t brilliant but it isn’t terrible. Staff are lovely and friendly. Hotel is very clean and well looked after. Really...
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We have enjoyed our stay here but wouldn't return We find there isn't enough seating in the evenings for both sides of the hotel to be accommodated. If you don't want to use the entertainment...
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We went there on 5th Sept for 11 days.Booked in fast.Got a room near reception pool and sea view good clean room .The hotel is very big made up of two hotels.Theres large pools with plenty of games...
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Spent a week here from 5th to 12th September. We were very impressed with the staff, food and cleanliness. We usually go SC, but my husband had a stroke and a heart attack in Turkey last November so...
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We have been here 5 days half way through our holiday staff are very friendly place is lovely and clean food is ok but could be hotter
Rooms are very dated and need upgraded bathroom is of a poor...
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My husband and I went early September 2019 on our honeymoon.
Everything was amazing, the staff were si friendly and welcoming-nothing was a bother to them. The food was incredible, the Asian...
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Just come back from this hotel 5th to 13 sept 2019. Got to say staff and facilities are excellent as are the drinks and quality of them. Food to be honest was ok but i expected better for 4 star...
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Just got back from this hotel after staying for a week with my husband. We have stayed in many Riu hotels over the years. The staff were lovely and overall the hotel was very clean. The hotel is in...
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- Absolutely spotless
- Friendly and helpful staff
- Good food
- Location good
- The care they take of the resident cat (s).
- Plenty of sun loungers to go around.
Negatives for us:
Quitest pool...
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The hotel is spotless with great pools and perfect positioning. All the staff where very polite and helpful. Although it was a busy hotel is never felt busy and there was always sunbeds available...
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Visited this hotel for a week All inclusive commencing 3rd September.
15 min transfer which was brilliant, note some reviews said the noise from planes annoyed them, you could hardly hear it! Just...
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Just home from another holiday in Lanzarote and once again stayed in riu paraiso. I cannot fault this hotel. From the minute we walked in to reception we felt relaxed. Porter lovely fella that...
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We visited here for the first tine at the end of August For our 40th Wedding Anniversary, It is just a short transfer from the airport to the hotel which is a very fine establishment ,check in was...
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We stayed here between the 8th & 15th August 2019. This was our first stay at this hotel, before visiting we had a few reservations, after reading previous reviews. However, everything was fantastic...
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Leaving today after great week.First of all the whole of the staff and I mean everyone, happy smiling helpful nothing too much trouble a credit to the hotel. Food very tasty and loads of choices.Ate...
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Stayed here from 22-29/8/19 with hubby and 2 teenage sons. Had an amazing week at this lovely hotel. 10 mins transfer from hotel was a great start to the hols. Easy and very friendly check in. I...
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Wonderful week spent here, our first visit to a RUI hotel, and within 10 minutes from the Airport .
Spotless room - very comfortable, excellent food choices at every sitting with extremely...
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All inclusive hotels were never my first choice but after spending a relaxing week and first class managed establishment here I may have changed my mind! The food choice was immense with speciality...
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This was our first trip to Lanzarote so we were not sure what to expect, we have been to loads of Riu hotel so we knew the hotel should be nice anyway on the bus to our hotel we were not impressed...
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7 night holiday great company, great time and great staff. From the start we were made to feel very well looked after and the food was great and drinks available always! Two pools with great access...
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Hotel is big and spread over a large area. We had a pool view room in the quieter part which was about 5 minute walk from reception. Room decor was dated and shower over bath was dark however the air...
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First visit and will be our last, no working fridge, and very poor air con my hair dryer blows out colder air ! fuses constantly tripping in the room so no continual air con through the night unless...
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This hotel is in a great location as it’s right on the beach front (the beach is a fab size, definitely no overcrowding and clean). If you walk out of the gate and right this takes you to shops...
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Stayed here during the height of the summer holidays and the hotel maintained a high standard of service, exceeding other four star hotels I have stayed in. The staff work extremely hard and are...
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Another great holiday at this hotel. Staff are really friendly and welcoming and your return visit is always acknowledged. Great food with an excellent variety of dishes to suit all tastes at...
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Have just returned from the RIU Paraiso and have to say it is the best hotel we have ever stayed in. The choice of food was excellent as were the rooms, the entertainment and the pools. There are 2...
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Losing count of our stays at this hotel. A reliable favourite for us and always up to the usual standard.
Check in was brisk with the usual complementary bottled water for our room and for the...
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Came back last week. We had a lovely time there.
They say you can only judge the customer service when something goes wrong.
Ok, so we were booked into room 401., right next to the hotels nightclub...
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Lovely hotel, nice and clean with good sized pools and beautiful well kept gardens. good selection of food - the fresh bread every morning is the best. no tea making facilities in room which was a...
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Fab hotel, great food, clean, rooms are lovely lots of thought put into attention to detail to meet the needs of holidaymakers. Straight across from beach also near bus stop to access tours. Great...
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I spent a week at this property with my parents. The hotel staff was really nice and helpful anytime we needed. The possibility to book a table for different cuisine was really nice and we booked...
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All inclusive package with First Choice/Tui. As a 4 star hotel, we expected it to be good but exceeded all our expectations. We arrived late at night (an hour delayed due to flight) & were given a...
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What can I say? One of the best holidays I have ever had thanks to the Riu Paraiso Hotel. The staff made everything seem effortless and were very helpful. The hotel was very clean and the pool...
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Spent two weeks here in June 2019. Transfer from airport only about 10 minutes which was great. Arrived quite late, so we were given our wrist bands and sent off for dinner before we checked in...
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This was the second time we've stayed at this resort, and it hasn't disappointed. Right from th eminute we arrived at check in, the service and atmosphere of this hotel is fantastic. All the staff...
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We’ve just returned from a week at the Riu Paraiso and what a wonderful week it was. The staff were all friendly and the facilities were great. The rooms could do with a bit of updating but they were...
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Myself and my partner have just come back from this lovely hotel,from when we first arrived we were made to feel very welcome.We had requested a high floor room in the main building,and that is...
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I booked this hotel back in May I was concerned about the negative reviews but all was good. Our room on in the main hotel ground floor. Room was cleaned everyday but we did get a few small flies but...
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We have just returned from a week here. There was lots going on for all age groups if you wanted activities, however for us this was all about relaxing. It is a large hotel complex which I believe...
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I am currently staying at the Riu and I can say it’s a fantastic hotel .
We are in room 91 at the back of pool with swim up bar amazing view I’ve the beach xx
Breakfast and dinner busy but lots of...
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My husband, 16 year old son and I have just returned from a lovely week at this hotel.We had a thoroughly enjoyable and relaxing week. Whilst the Riu Paraiso probably wasn't as plush as the Riu...
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Recently returned from a weeks stay with 12 year old and husband. Transfer from airport to hotel less than 20 minutes and despite some reviews complaining about airport noise this wasn’t the case for...
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Leaving today 8/8/2019 and it's been a very relaxing week. As with most people we check the reviews and to be honest some of the things people moan about is daft. The Hotel is large it is in fact 2...
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We travelled as a party of four, 3 adults and a 15 year old and we’re expecting to be in one room. On arrival we were given 2 rooms next door to each other which worked out brilliantly, we the...
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Despite what reviews state this is a fantastic hotel. We booked with TUI and was placed in the main building on the 3rd floor with a sea view room. The bedrooms were cleaned daily and sheets changed...
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Well first impressions were not great. Hotel room was right next to the disco, bedroom smelled, bed really hard, pillow ridiculously flat and very tired looking overall. The next morning we were...
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A" very good " four star Hotel on an All Inclusive basis. Welcoming friendly and professional staff...Sara always smiling and friendly at meal times , and Antonio kind and helpful in the Asian...
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I stay 14 nights at this hotel in july with my family, wife and 11 years daughter.
First I have to say is not my first option, but my wife insist that RIU's chain offer more guarantees because is a...
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When I read some of the reviews I was a bit worried, but this place is amazing. We can not fault anything about this hotel. The food is lovely. The staff are so friendly and can’t do enough for you...
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This is the seventh time now we have stayed at this resort and the seventh time everything has been perfect.
I would like to thank the reception staff for sorting our room request, you have never...
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This hotel I cannot recommend enough it has been an amazing week. I normally only go all inclusive for the alcohol but the food in this place is by far the best all inclusive food I’ve had. The...
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Just returned from a fantastic week holiday at Riu Paraiso, Lanzarote.
Having been to 5* hotels for my last few holidays and having read some recent negative reviews of the Paraisio I was a little...
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This was my third time to the Hotel Riu Paraiso Lanzarote and it never fails to deliver. The staff in reception are very helpful and informative. I was travelling with my son and his disabled...
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Got half way through the week to a good start nice hotel and then the baby found something in his shoe. Yes a cockroach shot out, my daughter had already said she'd seen a spider under my pillow ? I...
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Had a lovely week stay at the paraiso. We were in a ground floor room in the main part of the hotel. I found the bed slightly too hard for my liking and I like a firm bed.
Decent selection for...
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Having been at this hotel 8 times ,everything was as expected except the meals.Although the food was well cooked and presented ,the choice this time on our visit was a big let down to previous...
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My husband and I stayed here with our 1 year old at the beginning of June for 2 weeks and we couldn't fault it.
When we arrived we were told our room would be at the other side of the bridge...
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We decided to go here for 10 days, And after reading the reviews we saw the odd bad review but just thought it was a few people being fussy and moaning about no reason like some places we have been...
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Enjoyed a weeks relaxing break at this ideally located hotel, close to the airport and a great beach with flat promenade for easy walking. Great food, friendly helpful staff . Rooms starting to look...
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Let me start by saying that this is the 6th time that I have stayed at this hotel and I have never felt the need to give it a bad review before .. but this time was a VERY different experience to the...
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Lovely hotel ,very clean and friendly staff, the reps entertainment was the best we have see on the island very funny , but two hotels put together ,hundreds of people all trying to get a seat in the...
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Stayed here for a week as a family of three and would certainly return again. Reception are very welcoming and efficient we were in the far block and could of had our cases taken to our room if we...
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Not impressed with this hotel atall.Its basically 2 hotels running off 1 hotels facilities,it's like putting 10 people in a two bedroomed house.Nightclub was terrible.Rude bar man and the security...
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We stayed in this hotel as a family of 4.
The hotel seemed ok on arrival we arrived just after midnight
The hotel is in a beautiful spot and couldn’t fault the grounds the pool needs...
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We stayed here end of June and really enjoyed our stay all the staff were very friendly. The food in the restaurant was very good even the snack bar was good the drinks were very good including...
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Absolutely loved this hotel, from the minute we got there we were made to feel welcome, the staff are so friendly and incredibly helpful. The hotel is very wheelchair friendly, as my husband is...
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Fabulous holiday. Hotel was immaculate. Spotlessly clean. Rooms could be updated, but beds were so comfortable. Food in the main restaurant was great. Constantly being replenished. Always a good...
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Myself and one of my friends visited this holiday for a week break and after reading some of the mixed reviews we were feeling pretty sceptical about this.
The hotel itself is close to the airport...
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This is not our first RIU hotel but the first time in lanzarote. The hotel is immmaculate, the food is of a high standard. The entertainment not our thing, but we tend to entertain ourselves cards...
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We had a nice holiday despite the poor entertainment and average food, avoid a room in the main building as sound echoes all around from about 6am. Plenty of space around the pool away from the main...
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Had a week here the end of June. The staff were friendly, efficient and approachable, whatever you asked for was done. All of the staff were happy which is always a sign of a happy place to work. The...
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We have visited this hotel five times and always have a great experience thanks to the staff who make your holiday a success. We will be going again. The island is full of places to visit the most...
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Arrived n checked in super quick brillant service. Room over bridge which was very clean lovely sea view as long as no mobility issues great place and large room .pool heated with swim up bar great...
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My wife and I returned from the Hotel Riu Paraiso on the 13th June 2019 after having spent a fortnight there. Upon arrival the receptinn staff were really brilliant, the checking in procedure was...
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We had a great stay in this hotel we got a free room upgrade due to it being my wife's birthday the staff were very helpful and friendly. The room was spacious and spotlessly clean with a great view...
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This is definitely a good hotel.
Clean and nice. Good is a great selection and fresh everyday
Lovely clean pools
Swim up bars good
Beer is a bit poor cocktails are nice but not strong . If you...
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I have just returned from a week long holiday with some friends at Riu Paraiso, and had a really fun time. The hotel has something for everyone- daytime activities, kids club, swim up bar and spa for...
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We have just returned home from this hotel and I was honestly relieved to be leaving. I have never felt this way about any Riu Hotels that i have stayed at previously, this was the first and last one...
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Really enjoyed my stay at this hotel. I found it to be very clean and the staff couldn’t do enough for you. I’ve read some of the other reviews about room cleanliness and fortunately that was not my...
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This was our first time both to Lanzarote and this particular Riu hotel. We opted to skip the transfer and jumped a taxi at the airport at a cost of 14 Euros. The hotel was a short drive away and was...
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Having spent 2 weeks there was lovey hotel and in good location, the staff was very friendly and they are cleaning all the time , only down for us was the restaurant was way to big , too many people...
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We are currently staying here and I can honestly say this is the worst Riu I have ever stayed at. Staff are rude and don’t want to take your complaints seriously. One of our party was abused by a...
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On the first night we arrived, there was a good selection of desserts. However none of these appeared again, infact anything that was half decent was gone and never to be seen again. The ice cream...
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From the min we got here not a very warm greet should have returned home then ! The rooms are ok but been here 3 days no towels been changed or bedding! The food is the same as every Riu and I’ve...
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We have recently returned from another wonderful holiday at this hotel. On arrival we were greeted by Laia on Reception and were pleased to be told we had been allocated a room by the pool with the...
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Good holiday, there are only a few comments I can make about our stay here. these are comment not complaints
The restaurant needs to be made smaller and a second one needs to be opened in the other...
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Ok I will start from the beginning, the transfer from the airport was about 10 mins! We arrived at around 11 in the morning so our room wasn't quite ready. We got our all inclusive bands on and went...
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Riu has Always been our favorite. The hotel was clean, Maybd beds need som change, but it was ok inside the room. The food was fresh and delicious.
We went to Riu in Lanzarote to celebrate our baby...
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This hotel is lovely the staff are amazing and so accommodating. Reception are a real credit they can’t do enough to help you! Excellent value for money! Food is excellent for all inclusive with...
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Hi this hotel is a real jem very good in all parts.
The only thing I can I can have a moan about is the toilet facilities
toilets are spotless ,but there is only one men and women’s toilets in...
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My husband and I travelled to this hotel at the end of May. The hotel is split into two buildings with a connecting bridge or pathway below. We were placed in the hotel furthest away from the main...
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Me and my boyfriend visited Riu for 5 nights. We felt the hotel was beautiful and the pictures on here did not do it justice!!
The food was lovely, a bit basic in the main restaurant in the...
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This was our 1st visit to lanzarote and to a riu hotel, many people told me how amazing they are, must say I was a little disappointed and didn't feel it to be amazing but generally it was good...
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This was our 3rd Visit to this hotel and once again a brilliant week away Everything is Sspotless and staff are so friendly. Food is excellent we ate at all 3 specialty restaurants and all were...
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Just as we have come to expect - everything was perfect. The entertainment well up to the Paraiso's usual very high standard with lots of good clean honest humour thrown in.
The paraiso is one of...
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My husband and I booked this hotel for a cheeky week away from work and were not disappointed! The hotel is clean and close to the beach, shops and restaurants. We did not struggle to get a sun...
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The Riu Paraiso is a lovely hotel with great pools , really nice restaurant with great food and friendly helpful staff . Our room was nice , clean with Air-con and a good ceiling fan . Nice bathroom...
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Well it was clean, Lovely big room on the ground floor over looking the pool the food was great all sorts and chips every night.Cheese selection was great.The grounds spectacular Tall palms gently...
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I have been visiting this hotel for about 16 years on multiple visits
About 10 or so years ago they "UPGRADED" the hotel , which is actually 2 hotels in the same grounds closing on restaurant and...
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We stayed at Hotel Rui Paraiso in May for 2 weeks. Our room was very comfortable and in an excellent position near all the main amenities.
All the hotel, pool and gardens are kept in pristine...
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We have just spent a fantastic week here, the check in was very smooth and reception staff were very helpful, our room was spotless and spacious with a fantastic view over the quiet pool and the...
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Enjoyed our stay we did spend alot of time out of the hotel. There is not enough room in the restaurant never could get a table so we took our food outside, and tables so close together. I agree with...
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We stumbled across this gem of a hotel after having a mouch online, as a first time abroad together we wanted to make sure everything went perfectly especially with Brexit hanging over our heads, we...
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Busy hotel but plenty of friendly staff to make your stay enjoyable. The food is very good with both the Asian & Brazilian restaurants a must during your stay. It is on a very large complex which is...
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Arrived home on Wednesday after enjoying a wonderful holiday. It was our first time there but wont be our last, The hotel is cleaned 24 hours per day and is spotless. Staff whether it be reception...
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All staff very friendly helpful and polite, all worked very hard, many thanks to Katarins for keeping our room so perfect, went back to collect things when she was in cleaning had the beds pulled out...
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We are here on holiday now and we are having a blast. Photos speak for themselves. All staff are very hard working and accommodating apart from one or two of the male bar staff. Also pool bar is hit...
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4th time to this great hotel. We have never had a bad experience. The staff are attentive and friendly. The pools are clean and well appointed with loungers etc. Food is good and plentiful...
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This was our third visit to this hotel and unfortunately it was not up to the RUI standard on this occasion.
I totally agree with previous reviews regarding the very overcrowded noisy dining room...
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This was my first time staying at a larger resort, and my first time at a Riu. I have to say, I was very impressed and couldn’t fault our stay at all!
We arrived at the hotel at 9:30pm and was told...
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We have just had yet another visit to this hotel & once again it was.... food good,entertainment great, food ok, weather excellent,reception very helpful,everywhere very clean & drink on tap... rooms...
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Location is between Porto del carmen and Arrecife both easily accessible. There are lots of bars to try if you want a break from the hotel. Arrecife is easy to get to number 3 bus just out side the...
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Everything at Riu was excellent. Check in extremely quick & efficient. All staff extremely polite & friendly. The keep fit classes are excellent, the instructors are very professional & I love the...
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Everyone was so good to us following my medical problems on the previous visit. they could nor have been more attentive to us both. As always the every area was spotless and food was of great...
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Everything was great about my stay, the only disappointing thing was the chairs in the entertainment
room, they do need changing, so uncomfortable!! I would definitely stay there again if I ever had...
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The hotel was very clean. The staff were all extremely hard working, very helpful and friendly. The hotel was in a good position close to the beach with pleasant walks along the promenade. The...
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We were very pleasantly surprised at how lovely this hotel was. Clearly 2 hotels at one time and now joined by a very l o n g bridge from recepgtion or a walk through the very pleasant compkex...
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This is a lovely resort. Fantastic location next to beach and close enough the airport without hearing too much aircraft noise. The rooms look a little dated, however the whole hotel is immaculately...
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Visited hotel 5 years ago and asked for room in main building. This was provided for us. Only problem was it was on ground floor and did not get much sun on terrace. The rooms are spacious but they...
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Have just returned from a relaxing weeks break in the Riu at Puerto Del carmen in Lanzarote- our fourth visit. Again was not let down- good value for money- lovely staff and a lovely range of food...
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Have stayed there a few times and it lovely, has everything you want , brilliant entertainment for adults and children plenty of pools for both adults and children which are all safe , Good food...
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Got back last week after one weeks stay. Hotel lovely and clean room was lovely it was along way from main reception ! Our only complaint is the restaurant tables very close together you were sitting...
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I have regularly frequented Riu hotels for over 15 years and am a member of the Riu club.
This hotel is not to their usual standards.
The room is a good size with a large balcony and crisp linen...
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Stayed at the Riu Paraiso for a week from 17th April.
We booked as a group of 3 and were worried about there being enough space in the room, however upon arrival found that we had been upgraded to a...
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Myself and my partner are currently staying at this hotel (leaving this evening) and I have to say that we have had the most exceptional stay. My partner is currently 6 months pregnant and the hotel...
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We stayed 22/4/19 for 1 week, 2 couples. We had rooms 160 & 162 which looked out to pool on ground level. Our room was spacious and very clean, and was also cleaned to a high standard everyday, you...
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We arrived on the 14/04/19 for our 6th time at this hotel.
Everything just has enjoyable has the first time. fantastic room and view, food to a very good standard.
And the staff amazing. I cant...
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Had a enjoyable holiday and would definitely come back if the price is right.
The room was comfortable. The food wasn't as good or as varied as other RIU's we have been to but ok.
As its two hotels...
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We have been to this great all inclusive hotel 5 times. Says no more really. Had a particularly pleasant room this time.
Only thing I would say is the inside area for evening entertainment is a...
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OK i should have wrote this a long time ago. We have been to this hotel February 18 & 19 for the half term holidays. The staff on-site are excellent, waiting staff, front of house and kids club. They...
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Had great weather, very good food, spacious room and very helpful staff in all areas. The entertainment team were particularly good as were some of the brought in acts. They could do with a...
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Stayed here as you know a Riu Hotel will be of a good standard. Food as you would expect, nothing too exciting. Help yourself to beer, wine, soft and hot drinks which is always a good thing. Lots of...
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Great holidays!
Our room been upgraded free of charge as well as late check out
Great service as always at RIU
Would recommend to everybody
Kids Riuland day and evening program great
Food...
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Absolutely amazing!! I loved every minute of my stay. The atmosphere was very welcoming and relaxing. Everything you could possibly need was at hand. I couldn't recommend this hotel more! I can not...
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This hotel offers AI packages for surprisingly low prices. There are some signs ot usage in the rooms and in the common areas as well, but the hotel is well maintained and not really worn out. Wea...
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Just finished a week stay here. Really liked the hotel, the room was lovely with a good bathroom and balcony. Only thing we weren't keen on was the bed was two singles pushed together rather than a...
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Stayed at this hotel September 2015 & was disappointed and said we would not return , after reading recent reviews decided to give the Riu Paraiso a 2nd chance.....So glad we did, so much better this...
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This is our first time in Lanzarote having booked last minute. We have stayed in the Riu Parisio Resort and I have to say we are so very impressed with everything that the hotel has to offer.
We had...
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Great Hotel - we have booked again for next year.
The hotel was first class no complaints at all
spotlessly clean
Great food
Great location very centrally for all the walking we did
It was a...
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The hotel/complex was quite big. Last minute booking so tried to make it work for us. We had a lovely bungalow to start with, but too far away from the amenities for my husband to walk. The...
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This hotel is great! Nice and friendly staff. Very good food and drinks. Rooms are nice and tidy. Perfect location, close to the beach, bars and shops. Not far from the capital of the island...
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Check in was very quick and smooth, all reception staff we dealt with spoke excellent English.
Our room was large and roomy with an enormous patio. The fridge was a great bonus. The ONLY negative...
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From the minute we walked frew the doors of the Paraiso we was amazed ,the reception staff were great very polite very helpful spoke English very well,and prompt.
Do not listen to any negative...
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The entertainments crew are just the best,we decided to go for my youngest sons birthday he was paying and he had the most wonderful birthday from morning till night.we had an amaizing holiday and...
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The hotel rooms were a bit tired but nothing to write home about and were perfectly adequate.
we had a wonderful week here and all I can say is the resort is kept spotless. the staff work tirelessly...
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This is the second time we've stayed at this hotel. Can't fault it. Staff friendly and courteous. Food good and plenty of variety. Impressed by the cleanliness of the hotel throughout the...
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Good hotel, it’s 2 hotels linked by gardens and a covered walkway. There’s food and drink available just about all day when on all inclusive. There’s always a large choice of food and drink...
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Lovely hotel,, staff are extremely friendly and hard working. Every member of staff you pass will say hello. Nothing is too much for them. Room very nice, recommend a room with sea view! Food is good...
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Lovely 2nd stay at Riu Paraiso. Staff,food and cleanliness cannot be faulted. Located in lovely area. A bit too busy in the evenings when all guests migrate to the main building for...
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Firstly I would like to praise this excellent hotel on its accommodation, facilities, staff and service. It’s a huge sprawling complex with two main accommodation buildings arranged around the lovely...
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Me and my husband stayed here for a week all inclusive the food was lovely plus the had a Chinese and Mexican restaurants you wouldn't get bored of the food , very clean rooms fresh towels e...
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My wife and I returned from our third visit to this hotel on 21st March after an eleven day stay, our last visit being six years ago. Once again we had a fabulous time, and we would not hesitate to...
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We picked this hotel as we had not previously stayed in the area. The only major issue was the wind, it was quite chilly at times, maybe better in the summer when its a lot hotter. We found all of...
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I booked this as my first solo holiday and expected some help with mixing, especially at meal times. I have seen previously tables set up for solo holidaymakers to have company at meal times. This...
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Stayed in a room in the hotel over the bridge lovely and quiet with plenty of sun beds , no tea or coffee facilities in room so if u like a cuppa between 5pm and 8 am you have to go to the main...
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Having stayed here 6 years previous, we knew what we were returning to.
Requested a room in the adjoining part of the hotel, which was what we got, & a so called upgrade to a 'suite' which had a...
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Just returned from a weeks stay here in Lanzarote. Needed some early sun to combat the uk wet winter so chose here. Initially a bit disappointed to be in a room in the ‘second’ hotel, away from the...
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Just returned and wish we had booked a longer stay. The hotel, as with all the RIU hotels we have thus far started in, was lovely. We had upgraded our room prior to departing and received a bungalow...
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The Accommodation, the entertainment staff work so hard all day , then put on an an amazing show in the evening, all brilliant & so helpful. Third time there, can’t rate it enough ❤️ Was my mother’s...
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What a great week we have just had in this hotel. We asked (by ringing them)for a room in the quiet side of the hotel on a high floor. Not only did they give us this, we were given a spacious suite...
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Just returned from a weeks break in the sun staying at the Riu Paraiso. The hotel is actually made up of the main building and an adjoining hotel - joined by a walkway or via the gardens. We were...
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Room excellent,very near to reception [205] Bathroom well appointed,inc bath/shower.
Never had as much storage space.Noisy outside,cases over tiles from 06.00hrs! and very loud music from theatre...
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Please please please ignore any negative reviews, if your not happy here, you will never be pleased in any hotel. We had a ball from start to finish in the Riu Paraiso and indeed the island itself...
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Reasonable hotel with many good points but a few not so. As with many All-inclusive it is located a long walk from the main shops & bars, but there is a good bus service into town.
I normally like a...
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Myself and my wife had an excellent holiday at your hotel.The hotel room, the staff, the food. the entertainment,the pool, were all of the highest standard. No doubt i will be back. Great value for...
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A great holiday in the sunshine, will definitely return, a few points about the hotel.
Location is fine if you don’t mind a walk to busier areas, the beach over the road is lovely.
Rooms are a...
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Hotel is very large. Was previously two separate hotels that is now one. Food is good especially the Asian restaurant. Drink is ok, typical all inclusive. Loads of sunbeds around two large pools...
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Really lovely hotel, accommodation really spacious and clean. Good selection of food at breakfast and evening and reasonable selection of all inclusive drinks. Just a fifteen minute walk into Puerto...
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This hotel is spotlessly clean, friendly & helpful staff & the food is excellent. The location is perfect for going out & about, not that you need to as there is plenty of activities at the hotel...
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I am currently staying in this hotel with friends. The rooms are fine, the pools are fine and the staff good.
Now we come to the restaurant. I have stayed in over 10 riu hotel and this is by far the...
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We've visited other RIU hotels and we know the good standard of service and food that this chain offers. Prior to this visit I knew that this hotel was previously 2 hotels, now joined by a walkway...
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We had a very good holiday.
Good food. Liked the theme restaurants. Best was the asien
Clean rooms.
Nice poolarea. Fun whith volleyball two times a day.
Big carpark outside the hotel.
The...
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Second time here and its still very good, it really is all inclusive unlike many others, even the safe in the room is free. The restaurant is still very busy so best to book one of the speciality...
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Enjoyed a week escape from cold and wet UK. Hotel good, food selection great. Speciality restaurants average. The wellness centre is worth a visit. Had a full body massage which was good value and...
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I loved this hotel much more than I thought I would. The room was fantastic, food was very good, all staff were very professional, entertainment was much better than I expected.
Always plenty of...
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Had a fabulous week here in February. Hotel very clean and service was great. Staff were helpful and friendly particularly all the bar staff who you could always have a laugh with. Food enjoyable and...
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We stayed here again in January, this time for three weeks. Check in was good and quick, and we got the room that we requested previously through an email to them, about two weeks beforehand.. All in...
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Well what can I say the animation team is the best I have ever seen they are so friendly and the shows are the best very professional .The food is very good and the 3 restaurant art also good . The...
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Just returned from this fabulous hotel. Everything was wonderful from start to finish the staff are so helpful and friendly the food is amazing so much choice. We loved the Asian and Mexican...
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We stayed for a week and it was fabulous. Such friendly staff. Food plentiful and such variety. Service from all staff impeccable. Rooms bit dated but we had plenty of room and spotlessly clean. Pool...
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Writing this review now before we leave, we stayed for a week and we were in block over the bridge I did requst a room closer but to be honest it’s not that far. Rooms lovely cleaned daily, pool...
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We requested rooms in the main part of the hotel & they couldnt have been better situated. We had views over the main pool and could see the sea.The restaurants and bar were 1 minute away. The main...
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The hotel was nice but dated, the grounds very well kept gardens, pool area great ( though the heated pool ?? freezing ). The staff where very good, the location good.
So what in my opion is wrong. I...
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This was our first time on the island and we enjoyed it immensely.
Our hotel was the best in the resort and is a great reflection of the Riu Group.
We will continue to use Riu for our holidays in the...
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Stayed in main hotel ( there is another attached by a covered pathway)on top floor overlooking the pool. 339. Very nice room, everything you expect.
Food is amazing, so much choice. Quite...
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Return visit to this hotel, hotel overall very good the only reservation I have concerns the food, plentiful with a reasonable variety, unfortunately most items were at best lukewarm
which made it...
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Has anyone got an up to date email address for the reception so that I can request something for a birthday for when I stay here. Would be really helpful if there is one to get hold of them before I...
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Went in January for two weeks was a bit worried about it use to be two hotels ? But we were in main hotel LOVED IT!!! Loved it so much going back in March bringing friends with us. Staff so friendly...
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Stayed for one week on 5th February. Our 3rd stay at hotel, and could not fault it.
Will return again later in year. Animation team work their socks off, food excellent,
and a totally relaxed...
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a quick five days holiday weather was great for early February they had rain cpl weeks before but hotel was great food was good, very clean and tidy, service was good and helpful beach out side was...
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Spent a week at the Riu Paraisio at the beginning of December. The staff were friendly and professional, food very enjoyable and the room was clean and comfortable.
The hotel is set in attractive...
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I stayed here with my partner, his family and our 2 children. The hotel itself is lovely, if a little annoying to manoeuvre. We had booked a family room which has 2 bedrooms and a sort of living area...
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Great hotel friendly staff clean rooms Had a room with sea and pool views the sun was on our room most of the day and went down behind the mountains giving fantastic sunsets every night Plenty of sun...
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Hotel is kept really clean, food is great quality, rooms are very comfortable and the service is excellent. Not the cheapest but you still get a lot for your money and so overall is great value. We...
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We spent a week at Riu from 31st feb. Hotel was very clean and well kept. There was plenty of sun beds every day which was nice to see. Location was fantastic for local bars, restaurants and shops...
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Excellent hotel, food varied and plentiful, staff very friendly and helpful. Hotel very clean. We had a one bedroom suite with a lounge and spacious terrace. Gardens kept immaculate. Hotel was...
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This was our third visit to the Hotel. We went in January 2019 and the weather was acceptable, very cloudy most days but much warmer than home. The main bar is open to the elements so it was...
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Just returned from a week at this hotel with my boyfriend and we wouldn't return.
Hotel was very clean and all of the staff were friendly and can't fault them especially the cleaner who went out of...
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Just back after a fab week at this amazing hotel. All staff from arrival to departure could not have been nicer. The food was excellent in all restaurants from the main carvery area to the dine...
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Just returned from a weeks holiday and can highly recommend this hotel for an all inclusive winter break. The hotel is a large complex with great facilities. We were in the main hotel block in a room...
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This is a very good all inclusive hotel and we had 10 wonderful nights here in January.
It is a large hotel as described by other reviewers but the staff work so hard and efficiently this isn’t a...
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We stayed for a week in mid january and thoroughly enjoyed our stay. We are aged 18 and 20 and contrary to recent reviews, did not find other guests to be particularly rude and would not let that...
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Me and my mum went to this hotel on 14 January 2019. We paid for extra leg room on Tui which was worth it. We booked assistance and very helpful all the way to hotel. I booked with firstchoice and...
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we went to lanzarote hoping for some winter sun and booked this hotel ,, we got back yesterday very disappointed with the weather it was cold and we took summer clothes believing the 20-21 c was...
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Having just returned from a week in the hotel I would like to give my honest opinion.
Good:
The hotel is spotless, there are staff always cleaning and it shows.
The location is fantastic, walking...
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Stay 17th to 24th January. Our first visit to this hotel.
Check In took a little while as there were a lot of people on our transfer staying here which on took about 25 minutes from the airport but...
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We spent two weeks in this lovely hotel. The building is a stunning design with tropical plants, water features and beautiful decor. The grounds are equally lovely with large swimming pools, large...
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My boyfriend and I booked this hotel because we wanted a lazy, poolside all inclusive holiday after the craziness of Christmas (we both work in retail). We were not disappointed!
Our last “all...
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When you book this hotel ask for a room whit evening sun. Personal and food is excellent. This is the 4th time on this hotel. Entertaining is joyful in the evening.
Out on the beach you can go...
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This is our 3rd visit to this hotel and we always find it a pleasure to visit.Staff will always go the extra mile to make it a holiday you will enjoy. The cleanliness of this hotel is 100%. The food...
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Came here for a week to celebrate my mum's 70th birthday. Room was good size with plenty of storage and pool view, food was ok but there was one day the food was awful for lunch and dinner! All...
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We stayed here in January 2019 for a week to celebrate my other half’s birthday.
I was expecting so much more than what we actually got, just goes to show that you shouldn’t get your hopes up...
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First of all Katharina on reception should be sacked because she has no customer service skills whatsoever.
The hotel was average to me it had no star quality. The food was bland, everything beige...
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My wife and me along with my daughter in law and granddaughter have just returned from a wonderful week at the Riu Paraiso 8/15-1-19.
Our check in was extremely easy and we were checked in and out by...
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Been to plenty of riu hotels and this is up there with the best. Food amazing, I am vegetarian and didn’t struggle to find something to eat once, the staff are so polite and helpful, the hotel is...
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We are on our last day in this hotel and want to leave a review for anyone considering a visit.
The resort is very close to the airport, about 5 miles so no long transfer once you arrive. We were...
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Once again we had fast friendly service at this hotel.
Arrived Christmas eve 2018.
All staff are very helpful and friendly , the food and service were excellent.
This hotel is in a great beach front...
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Stayed here back in May 2018 for my partners birthday. She had a great time.
We were upgraded to an apartment when we arrived which was nice (Room 10) so away from the many rooms of the hotel.
Food...
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Just on our way home after a super week starting New Year’s Day. The hotel & rooms are clean and the staff are all very friendly and accomodating. Pool areas lovely and clean. For an all inclusive...
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We visited as a family of 4 for the Christmas holidays & New Year, children aged 11 & 14.
The staff at this hotel are very friendly & hard working. The hotel is 2 joined together by a bridge so if...
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Just returned from a great New Year in Lanzarote and the Hotel Paraiso , all my requests were met on check in but unfortunately there was a problem outside the room, We were asked to go for some...
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We've just come back after spending Christmas at this fantastic hotel.
It is a large hotel which possibly is it's on downfall. We were told our room was across "The Bridge" which turned out to be...
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Hotel, very good in all aspects. Layout, location, staff, food generally, entertainment. Only negatives we would make are (1) Gala Dinner Xmas day, was still a buffet -past hotels have had staff...
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We wanted to get away for a few days over new year and we were not disapointed.
The staff were exceptionally helpful which goes a long way to making yiur stay pleasant.
My only real issue is wifi...
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Positives:
+Staff were excellent across the board and was clear they were well trained and happy which makes such a difference to observe. Thank you!
+The Hotel was immaculate at all times. the...
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We visited this hotel between the 18-25th December and we had a fantastic time. We were placed in the “other” hotel over the bridge but didn’t mind as we could chose to walk over the bridge or round...
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Loved this Riu. Arrived 23rd December for a week over christmas week. Cannot fault this hotel one bit. I travel to lanzarote about 6 times a year and this is the best hotel i have stayed in . Its so...
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This is a large resort comprising two hotels joined by a wooden bridge. We were placed in the hotel away from the dining area and main activity area. We asked to be moved and this was done the next...
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I seem to have a different view to the other people who have posted .
Let's start.
We have been to lanzerote so many times and realise the different requirements of guests.
Room good.
Pool area...
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We have come away for Christmas first time in 20 year s.
Well if you want a balanced veiw to this hotel here we go!!
As soon as we arrived we were met by very cheerful and friendly staff!!!
Our...
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We both very much enjoyed our stay at the hotel. Plus points were; the very polite,helpful staff and the choice and standard of the food Negative points were ; the entertainment was poor some nights...
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Stayed at this hotel from 13-20 December. The hotel was fine, food was ok. My biggest gripe is that there are two complexes. The main complex is fine but if you are sent to the “other” side across...
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This was our first time to Lanzarote, first time doing all-inclusive, and first time in a Riu hotel and it was really good. The rooms were very clean and spacious (we were in one of the...
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Very enjoyable but we had a problem on the first night with the room we were put in which contained a lot of mosquitos!! We both received numerous bites. At midnight we notified the night manager...
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This TUI hotel is absolutely fabulous. It is clean, friendly and the entertainment is second to none. This is my second visit and I would definitely recommend this hotel. Puerto del Carmen is a...
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The title says it all! Date of stay: 6-13 December 2018. Once again, we enjoyed our stay so much, we are already booked again for my birthday in February 2019 and another week in December 2019.
As...
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First and foremost I would recommend the Staff at this hotel. Their friendly, can do attitude was outstanding in all respects.
Our room on the 3rd floor (343) of the main building, overlooking the...
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Great hotel, staff are fantastic and the food lovely. The rooms needs updating and the dinner room needs to be made bigger, way too small and chaotic for the amount of guests in both sides of the...
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Thoroughly enjoyed our holiday, entertainment the team brilliant, can’t fault any part of the hotel or staff, the only down side was the majority of the Christmas decorations didn’t go up till the...
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Great experience, but the rooms weren’t up to par, especially the old, creaky furniture. Bathroom and wc were okay, very clean, but nothing special. Food and drinks good, but very repetitive, but the...
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Enjoyed our stay here and could not really fault it. Yes it is big and busy and you could have a long walk if your room is in the quiet side but to most people this will not be a major problem. Rooms...
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The location of the Hotel was just right for me with easy access to the promenade. My wife and Enjoyed walking each morning to either Matagorda or Porto de Carmen. The facilities of the hotel were...
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Well where do I start...beware if you are disabled or as They called me handicapped..what an awful title to give someone...infact I wood give this a wide berth if you have problems with walking...
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Excellent hotel. First class service. Very well maintained hotel and very friendly staff. Lovely food with good variety at all meals. Entertainment was of a very high standard with performers of...
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Our second visit to the Riu Paraiso, last time was 4 years earlier and our stay was again fantastic. The hotel has wonderful staff who simply go out of their way to make you feel welcome. Rooms are...
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Just back from a week in this lovely complex, would rate this hitel as a 5 if they only improved on the entertainment. Everything else was great from the very clean site, excellent quality food, free...
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Stayed for a week here in November, the place is huge, rooms are pleasant enough. There is always something going on to keep you entertained and that team works really hard. In fact all the staff...
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Having spent a wonderful week at this lovely hotel we will definitely be returning some day, all the staff work incredibly hard and are so cheerful. The food was excellent, rooms lovely and all in...
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Had a week stay here with my husband after staying for 2 weeks last year with my mum & the return visit was just as good as the first time around.
Speedy & informative check in & after weeks of...
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I would like to thank the hotel for upgrading our room FOC as it was our honeymoon. All the staff from housekeeping to the receptionists were 1st class not a single complaint, there was no shortage...
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Plus points
Weather. Food okay, recommend the Asian.
Very clean hotel. Staff are hard working to try and make your holiday as enjoyable as possible. Vicinity to del Carmen.
Hire car was €36 for 24...
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We have been here a week and this is our 1st time here. We usually use the Riu chain as you tend to know what your getting and we've always been really happy. This hotel is different tho....
The...
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We have just returned from 14 nights at this lovely hotel Check in was excellent as usual , all staff work very hard and are a credit to the hotel. Food is very good even though sometimes not very...
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Overall we thoroughly enjoyed our stay here. The rooms are spacious,well equipped and very clean. The staff are excellent—reception,cleaners,bar & restaurant staff all seem to enjoy their work with a...
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We were initially disappointed to be allocated a room in the second hotel after requesting one in the main hotel. This didn't prove to be a problem as the room we had been allocated was large and...
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The hotel is like all Riu hotels spotlessly clean and the staff are great and can’t do enough to help. But the hotel is far too large for the size of the eating facilities even if the food is...
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By far one of the better hotels in lanzarote. Good points - everything. Bad points - Nil. Staff the best and the entertainment was corny but funny. Any Bad reviews must be ignored as they are just...
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Stayed here before so kind of knew what I was getting.
Great hotel
Beautiful rooms , clean and well presented.
Pool good but cold. Not found a heated pool although it is advertised as having...
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Great food and service. Very clean .
But very dated building.
Beach not impressed with .
Weather good in morning till 2pm then cloudy ur that is nothing to do with the hotel
. The hotel has lots...
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Two adjacent hotels have been combined into one operation, resulting in an extremely unsatisfactory layout and a grossly overcrowded restaurant. What was clearly the restaurant for one of the...
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Not normally fond of large but impersonal but this was better than other Riu hotels ive stayed in. Restaurant particularly excellent for a conveyor belt bulk made pile it high situation. The second...
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The Hotel
This is two hotels that have been attached together with along walkway that goes over the roofs of the building below. The two hotels share one main restaurant which you can imagine gets...
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Just back from our 3rd stay here. Absolutely fantastic place to stay. When they say all inclusive that's what they mean. No hidden extras. Food, drink and staff are all excellent. I would have...
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The bad bits Stopped here end of August till 9 September for two week late flight so they did keep food for us but only salads and bread rolls we were...
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I have just returned from this hotel with my family. I have to say we had a good time. But with two pool mad children the pool was freezing.
We chose the hotel as they advertise heated pool in...
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This was our second time at this hotel and it won’t be our last, we absolutely love it!
Check in was quick and easy, we had already requested a specific room and it was granted which was massively...
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We have used rui hotels in other destinations in the past and have always been very pleased, this time we are so disappointed. The most interactive/happy staff seemed to be the cleaners which i must...
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Positive first: Weather Good, Room excellent, View OK. Staff polite and courteous.
Negative: Food not that good. Plenty of choices but not cooked to liking. Show cooking Blue Beef, Hacked Lamb not...
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Recently returned from this beautiful hotel, had a fantastic time, everything about the place was just right, food was beautiful and plentiful , Rooms were lovely and spacious with plenty of storage...
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Fantastic evening entertainment music or comedy shows all very professional & includes all nationalities so no one feels left out so well done! Rooms could do with abit of a revamp but they are very...
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Our first stay in the hotel, we stayed for a week
Arrival - Check in took about an hour although I would mostly put it down to bad timing as the coach we were in arrived at the same time as...
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We stay here for almost two weeks. This hotel is consisting of two hotels (one of them was bought by RIU and attached to the other one). This means, if you are in the second hotel, you will walk a...
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This review is based on our own preferences for hotels and to alert others to its style. This is a very large hotel complex and the rooms are ok but our veranda has less privacy than Euston Station...
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We were last at this hotel 4 years ago and had some issues over cleanliness. We were hoping that things would have improved, but no such luck. The cups by the drinks machines were often dirty and...
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Just got back from a week at this fab hotel with my mum. Food always good and hot. Entertainment really good the animation team work so hard to put it all on for guests. Gardens and rooms are really...
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Me and my husband have just got home from a week at this hotel and I definitely wouldn’t rate it 4 stars. Room quite dated, beds really hard and uncomfortable, fridge didn’t work which we reported...
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I am writing this review on our personal experience.we have previously been to 9 different Riu hotels, usually Palaces, and are Riu gold members,1st time to this hotel.
We arrived about 10pm on 30th...
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This is our second time at this hotel. Good points, lovely pools and swim up bar, good entertainment day and night. Bad points, rooms need a reverb very hard worn out mattresses, had to put the...
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We have just returned from a family holiday at this hotel. The hotel itself is huge but spotlessly clean. The staff are very friendly, always willing to help you out. The food is lovely, although...
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When we arrived we were told that we had been upgraded to a pool view room which surprised us as we thought we had already booked this. We were directed to our room in another hotel ! This is where...
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This Hotel is 2 hotels merged into 1 which affects everything you have paid for..
The food is slop because the Kitchen can not produce quality for the amount of guests,the seating arrangements also...
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I stayed at this hotel 16th - 23rd Sept, my room was on the side of the hotel with the 'noisy' pool. My room had a safe which was pin operated which you set yourself & is free. At check in you are...
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The hotel was very big, so it took a while to get to know your way around but finding your way gave you a great chance to see the hotel. The hotel was very clean and the staff very friendly. No...
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This is now the fourth year of our autumnal Canary-hopping adventures, and we chose the Riu Paraiso for its location and previous reviews.
The hotel actually comprises two hotels merged into one...
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My other half and I spent a fortnight here in early July, 2018.
The hotel reception staff were very welcoming and made us feel completely at ease straight away. Check in was very speedy.
The...
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Husband and I stayed for 10 nights 20/9 – 30/9. We are Riu fans.
Have stayed at other brand hotels nearby so knew the area well.
Had requested a top floor room with late afternoon/evening sun on...
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Stayed at the hotel between 20th/27th September. Lovely hotel, rooms, food, staff and location excellent. Two (2) large buildings joined by a long covered walkway. During the day up until 6pm not a...
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Came here with our daughter & her partner for a well needed break. Check in was easy & efficient however the directions to our rooms were a bit vague. We ended up being helped by a member of the...
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I adore this hotel! Amazing experience from start to finish. The rooms a decent size with the option of either a fan or A/C. The bed is one of the most comfortable I have ever slept in. Would have...
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If we could rate out of 10 we would have given 7/10 but we felt that the fabulous weather this week deserved some credit. Although out of the hotel’s control, their policies of complementary water...
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I am here right now and couldn’t agree more with the review by devlinryan!!
Such an expensive disappointment and I am not picky and I would eat anything but I struggle in this restaurant confusing...
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We have just returned from an 11 night holiday at this hotel and I have got to say I've never stayed at a more hit and miss and inconsistent resort in all my years of going on holiday. This is a...
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Our room was spacious and everything we needed, could do with a kettle as we always wanted a drink to relax with on the balcony or a cuppa first thing in the morning due to us being quite a walk to...
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We stayed at Riu Paraiso from August 27 - Sept 3 2018 as a family of 3 (myself, my husband and our 10 year old daughter).... we booked through TUI and for the money we paid (under £1800), we could...
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Just got back from this lovely hotel, everything was as good as our last visit. The place is spotless, the food is quality and the staff are really friendly and helpful. Good beach which stretches...
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Check in was easy one of our rooms wasn’t ready but no matter we went and had a spot of lunch and then it was ready. This hotel was very nice; please don’t listen to the mourners while we were there...
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Pros:
Spotlessly clean everywhere, near to beach, lovely area, rooms tidy and well kept, food was hot and a lot of variety to suit most. Most staff friendly and helpful.
Cons:
Needs a refurb in...
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Stayed from the 4th to 11th September lovely hotel, very clean. Room was on the side of main hotel, which was nice and quiet looking out on the tennis courts. Food very good always nice and hot, and...
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We visited this hotel again 3rd time and we just can't fault it, the staff are amazing so friendly and always willing to help, the food is great and we love the location, can't wait to return in...
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One week back from your hotel and it’s well missed however we would like to thank all staff for making our stay so perfect .We requested a high up room and we got it the hotel is spotless all staff...
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An easy, fun place for a holiday! Close to the airport, very near to a large beach and not far from the centre of town! Staff are very pleasantt and the animation team are brilliant - so...
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My Husband and I have just returned from a weeks break away and had a great time. We wanted a relaxing break as this was our wedding anniversary and a few places to explore, This was perfect for us...
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Myself, Mum and Sister have just returned from a week at Riu Parasio.
Firstly I was returning to the hotel after an excellent stay last year. On arrival we was greeted by Bruno on check in. Check...
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We stayed at the Riu Paraiso from 23rd of August to 6th September. This was our third family holiday here - 3 adults and 4 children aged 6, 8, 10 and 15.
We requested a room with a walk in shower...
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We have recently returned from an amazing 12 day stay at the Riu Parisio.The hotel and grounds were spotlessly clean and the staff were very friendly and attentive . There is a main dining area and...
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Had a fantastic time visiting the riu hotel in Lanzarote.
The hotel is two massive hotels that are connected by gardens and a wooden bridge. The hotel is kept immaculately clean. The staff work...
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Stayed here several times ,we go late in the year,for winter sun ,
Hotel is spotless the grounds well kept and found the staff very efficient and polite. The main dining room can get a bit...
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Wonderful,hotel,spotless,great staff lovely rooms and great pool area ,always great food,snacks all day and till late ,plenty to drink,it’s all inclusive so all soft drinks,including hot ones and...
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This hotel is a lovely place to stay. Clean, comfortable and lots to do. The food was excellent and served most of the day and all inclusive visitors are definitely well catered for with on tap soft...
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We stayed 20/8 - 27/8, two adults one child.
This was our second visit to the hotel and won't be our last.
This hotel offers you total relaxation, and very hard working members of staff that ensure...
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A return trip to Riu Lanzarote was just as lovely as the first time four years ago. Food great always something for everyone, excellent room, location fantastic and staff so hard working and...
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We had contacted prior to visit as a result of my mobility problems and the hotel was exceedingly accommodating and gave us a room close to all amenities.
What an excellent decision to holiday at...
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We stayed here last year and all decided to come back again this year. It was just as nice - staff so friendly and helpful. There was even a rose left in our room to thank us for coming back. We...
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If you want to wind down and relax, this hotel is perfect. Don't really need to say alot as the other reviews say it.
Will be returning next year for longer. Lovely staff , we did go out for dinner a...
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Perfect hotel in a lovely location 15 minutes walk to Puerto Del Carmen
2 pool areas a quiet side and a main pool where the activities are going on if you want to be involved.
Rooms cleaned to a...
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Myself (29) and my partners family enjoyed a week at Rui Paraiso the last week of July. For a family with three children (5, 10 & 12) the hotel was great for everyone.
We stayed on the quieter side...
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We returned from a week here on the 8th August 2018.
The transfer from Arrecife Airport to the Hotel was 10 minutes on the Tui coach.
Once arrived we received a lovely welcome and check in was very...
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Firstly if you have been to a Riu hotel in Mexico or the Caribbean you will be very disappointed which is my biggest gripe with this hotel and the Riu chain. I booked this hotel based on my previous...
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Excellent hotel, friendly staff, excellent animation team.
10 min from the Airport
Room - we had a room in the main building, clean and standard. The bathroom had a bath with a shower (not a...
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This resort has something for everyone. The hotel is very clean and well kept, the staff are so friendly and polite.
We went all inclusive and that is everything from the pool towels, bottled water...
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Loved this hotel which is of a very high standard and well maintained. All of the staff are friendly, helpful and multi lingual. The entertainment team are especially brilliant. A special note to...
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Great sea front location, a mere ten minute ride from the airport.
Unfortunately, no hotel beach.
Two pleasant pool complexes, one with a swim up bar, a first for me, and really quite fun to...
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Big hotel, used to be two but this is not obvious and both sides are styled the same so won't really matter which side you are although the reception, dining (Inc specialty restaurants, Asian...
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1st day back from this wonderful hotel and missing it already! Staff were outstanding especially the animation team with a special mention for Martin and the Chief of the animation team(forgot to ask...
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We stayed in this hotel from 31/7/18 to 11/8/18.
Check in
Quick and only had to wait an hour for our room. As soon as we arrived we were allowed to eat/drink whatever we wanted.
Room
We were on...
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We (family of 5) have just returned from Riu Paraiso having spent two weeks here.
We had a fantastic time. It was our first all inclusive experience and have no real complaints.
The complex is split...
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July 26 to August 9.
This hotel was probably two hotels in the distant past and they are joined by a wooden walkway which can be a distance if you have mobility problems. If you do have problems then...
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This hotel is impeccably clean! There are staff cleaning from 6am until close of day. The food is on another level at this resort, there are love cooking stations EVERYWHERE! Drinks wise, you have a...
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Sparkling clean resort, comfy rooms, ours had a large balcony with an amazing ocean view. Nice healthy food is served daily, (special thanks for the variety of delicious drinks for breakfast), and...
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Just back from a fortnight a Riu Paraiso, was a little apprehensive due to some of the negative comments on here, we took two kids 16 and 11 and booked 2 rooms. Our rooms where next to each other on...
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Sparkling clean resort. Nice healthy food is served daily , and there is a couple of shops nearby if you fancy crisps . Locals love their island and want guests to enjoy it. Absolutely amazing...
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Cant fault this hotel, we have just got back from a week at this lovely place
Room: good size, great power shower, balcony with sea view, also very quiet
Food: always a good choice at breakfast...
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I stayed here recently and the place is fantastic from the moment we arrived the staff were friendly and helpful. Cases taken to our rooms and we were told there was a buffet open in the restaurant...
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Cant wait to go back here. we have had an awful year so far this was a treat and what a treat we had. Great Hotel my hubby has some mobility problems so normaly im left to sort cases to the room. not...
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I stayed here for a week in June with my partner ..very good hotel in the main part which is where we stayed..I would hate to think we where staying on the other side across the bridge with no...
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We arrived at about 8pm. Check in was very quick and very efficient. Given 2 big bottles of water, instructions about the hotel/where to find restaurants etc., and directions to our room. We were...
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We have just returned from our 5th stay in 5 years at this hotel, travelling with Tui. We, middle aged couple, stayed for one week in the West side ie the side with reception.
Water bottle filling...
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arrived on 26th june --10th july 2018, checked in very quickly at 10pm, food is laid on in the restaurant at 10-30 for late comers, all staff at the hotel are very helpful and friendly, I must...
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We like our holidays as do most of our age 64 this hotel beats all including cruises (discovery 2 ) the last one April this year.
The food is so well presented and tasty with so many options well...
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When we arrived at the hotel we were swiftly checked in and given bottles of water for our room (you can collect drinking water whenever you wanted throughout your stay which was great)
The room was...
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We stayed at the hotel for 7 nights from July 10th to 17th. There were many good points about the hotel but some bad points which do need to be addressed.
BARS / DRINKS
The bars were really good...
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My husband and I stayed here for one week, beautiful hotel right over the road from the beach. Food excellent and we were over the bridge to our room. No issue for us however anyone with mobility...
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We stayed at this complex 5-12 July 2018. Coach transfer from the airport took 15 minutes bit of a trek to get to the coach, it was a bit like follow the leader.
Once at the hotel we had to wait...
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My husband and I recently stayed here for our two week holiday. The hotel is very clean although the rooms are a little dated. We had a lower floor room with a great view of the garden area. The food...
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Stayed here end of June 2018 only 5 mins from airport nice hotel .mostly Germans I'd say 75 to 1 over 3500 guests so I was told it's more like a complex' 1000 sunbeds and in the evening even less...
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After a recent 2 week stay in June at the TUI Paraiso in Playa de los Pocillos, which we generally enjoyed. We did a lot of research before we picked this hotel however having been there I can update...
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We travelled as a couple and stayed for one week 21st June-28th June 2018.
Got free upgrade on arrival to the bungalows with sea view, just perfect.
Rooms cleaned daily and large fridge in our...
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To start with, I think if I could give this hotel 3.5 I would have done. It has plenty of facilities and is very clean and tidy. The food quality is pretty standard in the main restaurant. However, I...
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Travelled as a couple with TUI to this hotel between 14th to 21st June 2018. We enjoyed our stay, we stayed in room 3325 which was at the smaller of the two pools but we enjoyed being at this side of...
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We stayed for 2 weeks beginning of June.
Good Points;
Staff were great, really friendly and helpful.
Hotel was spotlessly clean in all places and gardens kept lovely.
Pools great and plenty of...
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We stayed here from 21-27th June 2018 as our first holiday with a 3yr old toddler.
I booked a family room through TUI to give us more space which is worth the upgrade.
The hotel is only 10mins from...
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Arrived late in the evening but check-in was quick and efficient. A cold buffet was provided for travellers arriving at night which was much appreciated. Allocation of our room was not to our...
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We had very low expectations due to all the bad reviews but please ignore them and make your own mind up on this fabulous hotel!
Firstly, check-in at the hotel was a little slow due to our flight...
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Me and my other half stayed here the week beginning 17th June, we thought the hotel was extremely clean and well laid out (we did stay in the main building) not sure I would of wanted to be on the...
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Had a great weeks stay at the start of June. Staff all great rooms good.
The foòd super especially the Asian, would have no hesitation in returning again Great location plenty of sunbed's (could do...
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Just departing today from family break at this hotel. Very large complex and I was so impressed at their ability to cater all inclusive for such large numbers and such long hours. We had two lovely...
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We booked this hotel based on previous stays at Riu hotels but found this one to be way below Riu’s usual standards.On arrival we were given a room that can only be described as a 2 star room at the...
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Very clean, staff work really hard
Far too busy in restaurant
No kettle in the room
Lovely hotel but certainly not platinum standard can’t understand how that was achieved
Everything was more or...
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Check in was quick and we were given a room looking over the tennis courts. The room was very clean, the towels were very, very thin and need replacing.
The spirits are local low brand and not very...
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Still at the riu paraisio until 25/6/18 , check in was effort less , given room 107 on the ground floor , perfect location next to lifts and all restaurants, and on the same level as all pools...
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We visited the Riu Paraiso Lanzarote for two weeks in June. Upon our arrival we found in check in very informative and an easy process. They gave us codes for free WiFi, a card so you can get towels...
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Just got back from a week in this hotel with my daughter and three year old grandson. I was a little bit unsure because of the size of the hotel but no need to worry. We had a beautiful suite...
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What a fabulous hotel.....as most have said before , the staff are so accommodating and helpful! Yes, I agree , the
Main restaurant is very cramped, but there is enough choice for everyone! We were...
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second time in a riu hotel this one is big compared to others first impressions a good clean,bright hotels i use the word hotels as is in 2 blocks over all standard is good i will start with...
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Same food choice every time not great for people who don’t like a lot of meat, YASHIMA is the best restaurant so far but can only attend once - entertainment is amazing apart from “dinner for one...
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The flight was approx 4 hours the plane was a two four two seating with little screens on the back of each seat. Headphones to be purchased for £3 each. I listened to music on my own phone and my...
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This is a very large hotel with amenities pushed to the limit. Not the holiday experience normally provided by RUi hotels. Location is good and it is well maintained. The drawback is everything is...
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We returned from the Rui Paraiso hotel on the 15th. May having spent a fantastic 7 nights there.
Before we went I read most of the reviews and must say that a few are unfair but you cannot please...
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The hotel was very clean with staff always working to keep it tidy and clear. The reception staff were quick and we even got a room upgrade so it gave us a seperate living room area. The room was...
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Just returned from a weeks stay here.
In a nutshell...
Brilliant kids club, my 6 and 4 year old loved it. Also good mini disco every night at 8pm. Boys enjoyed the two small play areas too...
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We stayed here between 27th May to the 3rd June . Reception staff on arrival (Carlos) was a bit rude.and the other reception staff could do with some manners. My daughter has a nut allergy and I was...
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This hotel is everything you want it to be. It’s clean, has large pools, committed staff towards activities day and night and activities around the resort for families and couples to use, food and...
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Just returned from 11 day stay and I can only echo what most people have said hotel very clean all staff reception bar and resteraunt where great and the entertainment team are brilliant day and...
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On arrival to hotel great friendly reception staff. Our allocated room was in the adjoining hotel which was too far for my wife to walk as she is disabled . Asked for another room close to reception...
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Just got back from a great holiday .the hotel is extremely clean .the staff work so hard there.rooms cleaned every day .could not fault it on cleanliness.
Even round the pools it was clean .you get...
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Stayed 10th to 17th May 2018.
Transfer time from airport approx 20 minutes. Arrived at hotel 8pm. Checked in very quickly by friendly welcoming staff who explained everything. Luggage taken to our...
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Back for riu paraiso lanzarote
10min from airport, right on the beach and walking distance to local shops, but not much to see.
What can I say, it was amazing, the best part of it were the staff, so...
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My friend and I stayed here for 11 nights from the 10th May. While overall our stay was excellent - hotel spotless, animation team great food very good, one thing marred our stay. The shower was the...
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We are Riu members, and this was our 2nd of 3 visits to Rius this year. We booked 11 nights, on day 6 we returned to our room to be met by a terrible (sewer type) smell. I went twice to reception to...
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Great location, beach across the road, 20 min walk to the harbour. Excellent food and service, clean rooms, couldn’t fault it! My only criticism would be if you were over the other side of the hotel...
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My wife & I, plus 2 friends stayed at this hotel during late April Early May 2018.
Firstly lest get rid of the small amount of Negatives.
The meals in the main Buffet Restaurant are generally good...
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Hotel and staff are excellent. Animation team really good, the shows that they put on, are the best we’ve seen, they work so hard, always on the go. The special guest entertainers were very good...
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Just returned from a 5 night stay with my Mum. What a hidden beauty this place is. Easy checkin, room available straight away room 335 nice and big and spacious with a pool and sea view. Food...
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Amazing hotel spotlessly clean room, very central to all the amenities, good food and very good selection there was always something for everyone, entertainment was very good ,animation team were...
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Very nice hotel- amazing entertainment... and very friendly staff... we went with TUI and the reps were very friendly also...
Had to upgrade our room as the view wasn’t as specified- however they...
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Just returned from a 10 day holiday and really couldn’t fault the Hotel. All of the staff were very friendly and helpful, we were checked in with in five minutes of arriving and had a lovely room...
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Just back from an 11 night break here. Weather wasn’t too kind but that is just the luck of the draw. Hotel was excellent with lots of nice seating areas if you wanted to be somewhere a bit quiet...
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A quick check in and porter takes your cases. This hotel is huge and we were in the outer reaches of the second hotel. this meant a trek every day to breakfast lunch and dinner.
Room was ok but...
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This hotel is extremely well maintained, spotlessly clean in all areas and with a varied and well presented menu daily. Without doubt the staff are this hotels greatest asset - absolutely nothing is...
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This is not really a 4 star place but a 3 star. The 4 stars are for the facilities but they are a tad tired and packed.
First the positives - the staff are great. They work very hard and are very...
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Stayed for 1 week. No complaints. Perfect room location, admit some could be disappointing so ask for pool view. Plenty of food options to suit all, as all inclusive it can be repetitive but with...
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Weather better in uk than all 14 days Lanzarote
Would go here in summer as bar area was open and draughty heated by patio heaters
Main restaurant crowded but well managed other restraints Tex Mex...
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Arrived from cold weather in Wales to beautiful sunny days in this most extraordinary holiday resort... situated on the shoes overlooking the Med
Part of this hotel resort complex is rented out as...
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As All Inclusive hotels go, this place does what it says on the tin. The hotel and rooms are spot less and the style is traditional, if you want ultra modern then book else where. We had a room in...
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Lovely hotel ,staff friendly, food great ( bit more variety for snacks maybe). Great location . Mostly mature holiday makers .
Can get busy in restaurants . Within easy walking distance bars and...
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We returned to rui parasio 22nd april for a week this was our 5th time still as good fantastic staff great food there is nothing i can fault about this hotel back there for 2 weeks july 1st cant wait...
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Me and my fiancé and 6 month old daughter have just returned home from riu paraiso and had the best time! Staff were friendly and made us and our baby feel very welcome! She loved kids disco, she’s...
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Went with our adult daughter for week in March of this year. We were allocated rooms in the main building, which was lucky for us, as the hotel is a vast complex with little in the way of helpful...
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This was our 2nd visit to this Hotel and once again we had a great stay. We asked the Hotel for a ground floor room in the main building and they gave us a lovely room not far from the restaurant and...
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We stayed at this large hotel for 1 week in April. A fast and easy check-in. Meal times in the main restaurant were a buffet battle that just wasn't worth the hassle. Diners are packed in like...
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We were in the hotel for 11 nights and had a lovely holiday. Staff were really helpful and friendly. The choice of food was superb. Don't be put off by poor reviews. We were really pleased with our...
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We went 16 - 22 April 2018 our room (169) and all of the hotel was very clean. I really appreciated the hotel meeting our request of low level and pool view. This meant we was really close to all the...
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We stayed here for just over a week. The hotel is large so a lot of people in general. If you are planning on a quiet getaway this probably isn't the place.
Positives. The hotel and grounds are...
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Stayed at the Riu for the third time- As usual it was great. From the moment we arrived at the hotel- from booking in at the reception where we were given a fantastic quick booking in by the staff...
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We have just returned from a 2 week holiday. We loved this hotel. The hotel was lovely, the grounds and pool are kept beautiful, every staff we met was friendly and there plenty of choice of...
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I actually booked this hotel based on someones bad reviews!!
Stayed here in February with a group of 11, the hotel was fine, the staff were very accommodating regarding dietary needs and anything...
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Well what can I say. I think some people just like to find fault and have a good moan. We arrived about 11 in morning not expecting to be able to have a room untill afternoon. Reception staff were...
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Recently stayed for a week. Room is dated but comfortable and bathroom was large and in good condition. Our room was in the 'other' hotel, we were overlooking the walkway so no privacy on balcony...
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DISABLED: Wheelchair users please be aware that there’s a very steep slope outside front of hotel. We were in room 160 and we had a steep slope down to the pool and restaurant also the lifts were...
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Just got back from an 11 night stay which was our 3rd visit in three years (twice in March and once in September) and once again we loved everything about the place.
This is a large hotel and to be...
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I must congratulate the management and all the staff and gardeners and room cleaners at this hotel paraiso,whatever you are doing it works... everywhere immaculate from rooms to grounds...with the...
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Typical Riu hotel. Clean buildings, staff polite and helpful, food quite good, hard working but poor entertainment team miming to music, all in all you could write this review about most Riu hotels...
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Got back to the UK yesterday morning.The hotel is approx.7 minutes taxi ride from the airport.You can watch all the planes landing whilst laid on a hotel sun lounger ,but not disturbed by their noise...
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Generally we liked the hotel. However it is a very large but beautifully maintained hotel with some lovely gardens.The Dining room was incredibly large and very busy at times and when you were...
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The whole experience at the riu was excellent. The trip was all inclusive and there was no end of wonderful food in every dining room. Book the asian restaurant as a must it was superb. The hotel...
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A lot has already been said about this hotel, which is in fact two hotels in one, separated by about an 80meter walkway. The hotel on the left of reception seemed to be for adults, with a bar which...
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This is an enormous hotel but extremely well run with friendly, efficient staff. The downside is that it feels overcrowded especially around the pool areas and restaurants. Even so there was no...
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Stayed here with my wife and another couple for a week in March. and really have mixed feelings.
The hotel is enormous and split into two. I'm guessing it was originally two hotels that have now been...
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Not going to repeat what's been said before.
Our experience was a large hotel which meant we had some walking to do to the main part of the building where all entertainment was located. The swim up...
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We booked this as a late booking and were so pleased.
The hotel is amazing.
Hotel staff couldn’t do enough to help, everyone from the receptionists to life guard were very friendly.
The room was...
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Just back on 19th. March 2018.
Rooms - ours was perectly clean and the beds very comfotable and sea views from the 4th. floor. A little dated in bedroomdecor, but the bathroom and shower are more...
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When you see the name Riu, you think of a worldwide hotel company that should live up to its name. This hotel didn’t disappoint. Like people have commented the hotel is massive and was formally 2...
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Having holidayed previously at Club Riu Tenerife we decided to try this resort in Lanzarote. We were not disappointed. The resort is kept really immaculate, the décor is fresh and it is right next to...
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Hotel is very large and spread over a large area. Good location opposite a large beach and 15 minutes walk to Puerto del Carmen. Two of the three pools were very cold, but bearable. Staff are very...
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We stayed second week of March :
Location - great location just across road from big beach shops and restaurants 15 min walk from Puerto. Del Carmen
Rooms -as previously reviewed two hotels in one...
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I went there in the beginning of 2016 and it was an awesome holiday. I went there with my boyfriend and we had a chill vacay.
The all inclusive formula is really great and you won't complain about...
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Just returned from a lovely weeks holiday at this hotel. Everything from start to finish was lovely. Everyone of the staff from the manager to the cleaner's were so friendly and helpful. The hotel is...
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Firstly hotel spotless very cleana hotel needs updating don't think it's a platinum rating .Food very good but not a pleasant experience tables to close together and so many people in one dineing...
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Nice hotel, friendly staff but the restaurant is packed to the pint you can not move let alone get your dinner, People were touching food with there hands and not using the tools provided and the...
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We stayed here last October and were so impressed we brought our daughter this time. We often worry about return visits as they are never as good as the first but the Riu Paradiso proved this theory...
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I honestly cannot understand anyone giving this hotel a five star rating. I can only presume that they haven’t been to any of the better Rius
This is two hotels pretending to be one with an...
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My wife and I have recently returned from the Club Riu Paraiso in Lanzarote, we had an excellent time travelling with Tui, the reps Sean and Gareth were two of the best we have ever...
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We had a lovely room (26) with a huge terrace which got the sun most of the day. The room had a separate twin bedroom, and bathroom and a relaxing seating area with tv, settee and fridge ( handy for...
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Excellent holiday 1 week all inclusive. Choice of restaurants Service very good. Staff all very friendly. Two hotels merged into one. One area very quiet other with activities. Suitable for all...
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Having visited many Riu hotels, we found this to be one of the best. Rooms were kept very clean. All staff that we encountered could not do enough to please you. The food was varied, hot and...
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I was going to review this hotel but after reading “Freezing Hotel”, it said it all. I would only add that the Reception in the second hotel could be better used. There is comfy seating and by...
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We visited this hotel again this year in January 2018, and thoroughly enjoyed it again. Although the weather was not good as last year, there was quite a lot of heavy downpours of rain this year...
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We stayed in this hotel in mid-February for one week having booked through TUI. The weather was good throughout the week and was warm enough to allow us to sunbathe by the pool every day. However, in...
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Firstly I must say the staff in this hotel work very hard, are very attentive and courteous, there it ends! Been with Riu many times, but this hotel lets them down badly, the weather was quite bad...
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We usually try to book into Riu hotels as they are of a good standard (some better than others). This one is very good, mainly due to the hardworking staff who are all amazing. We stayed in Room...
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So, this is our second visit to this hotel. It’s location is fantastic! About 8/10minutes from the airport in a taxi. This should cost no more than 15 euros. And a pleasant walk to the main strip...
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The hotel is excellently maintained. One main restaurant, 2 snack bars, 2 main pools, spa, 2 shops, hairdressers, kids clubs etc. Rooms very clean, very good shower. Beds very hard (would be our only...
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We have been back a week from our second holiday here and have booked our third! We absolutely love it here! The staff are amazing; in reception, management, restaurant, shop, cleaners...
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Friendly staff in all areas. Nice food. Clean inside and outside. The negative thing was that the pool was very cold . Also very cold rooms. Very nice entertainments in the evenings. Good service...
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Just returned from a short break with friends.
Hotel is really good, never have we met with such friendly helpful staff. Everyone who works there is extremely polite and helpful.
The hotel is...
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I stayed here for a week in January and I would say it's one of the nicest hotels Ive stayed at in the Canary islands.
The rooms are spacious comfortable and exceptionally clean the food is some of...
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Chu chu wah chu chu wah chu chu wah wah wah ! Will I ever get that song out of my head? (Possibly if I ever find out the name of the song we all raised hands to ?).Anyone?
Been to Lanzarote before...
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Big hotel, was very busy when we stayed. Having said that the rooms are secluded and quiet. Very clean, staff excellent. Hotel should add BBC and ITV to the choice of TV channels. Sky News is the...
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I will start with the postitives of this hotel. The hotel is kept clean and the ground are lovely including the pools. The buffet restaurant food is plentiful and good, your typical buffet really...
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As other have said in recent posts; the weather over the last fortnight (early Feb) wasn't the best and it did take the shine (literally) off the holiday somewhat when you primarily book for a week...
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Despite the worst weather for ten years the hotels facilities and food made our stay enjoyable. The two buffet speciality restaurants provided more intimate surroundings to the excellent main buffet...
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Just spent 2 weeks in this RIU hotel. We have been before and the main reason we stay there is the location. We enjoy walking and exploring places and this hotel is perfect location for that. From...
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Stayed here for a week in January. This is not the type of hotel that I would normally book because of the large number of rooms, however me and husband were looking for a week in the sun and we...
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The thing that lets this place down is the staff! Especially on the reception and the manager!
My Boyfriend had his wallet STOLEN from the room and the reception staff couldn't of been more...
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Obviously there is nothing the hotel can do about the cold rainy weather but it certainly spoilt our time there. We were at first allocated to the other side of the BRIDGE. I think more publicity...
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First ,it's not,could not sit in outside bar areas as bombarded by smokers,we hate smoking hotels should have seperate area,check in fast and pleasant,food good in all restruants,very clean...
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We have used Thompson for many years but I think that this is the last time. This was billed and charged for as a Platinum hotel. It wasn’t.
The hotel is actually 2 hotels merged into one by a very...
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Where to start? The good or the bad? Bear with me and let me have a small rant as the rest of my views are excellent.
The Hotel adopts a very relaxed and casual attitude towards smokers and is...
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About 15mins from airport 1st drop off , greeted at checking with glass of sparkling wine and handed over passports and told to go and have a bite to eat at the snack bar and a drink and return in 30...
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We stayed here for a week in early December and had a really great stay. It was clearly two hotels that have now joined together to make one resort. We weren’t in the main building but in the...
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We stayed in one of the riu in Portugal in September and had an amazing experience.
So much so we decided to take a week in Lanzarote in January.
To say there was a major difference between both...
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All the staff of this hotel work extremely hard for their guests, service excellent in every way. The hotel is in a good location, lovely flat walks either way, beach very close. Hotel swimming...
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This was our second visit & we were again not disappointed, we had a suite in the satellite part of the hotel which is much quieter than the main part which for us was great.
Food on the whole was...
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We went in 2016 and went back lovely hotel and food lovely plenty to choose from self service drinks to getting served at the bar bedroom furniture could do with up grading nice bedroom cleaner came...
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The hotel can only be faulted on it's own non smoking policy. The main dining and lounge area which is non smoking is separated from the smoking area by 3 non smoking stickers placed on 3 wooden...
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For two of us I booked a bungalow..thought it would be roomy... lounge had table, fridge a chair and settee and a tv so old we threw one out just like it in the mid 90’s.. didn’t really matter as 90...
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Have just returned from this massive hotel.We were given a two bedroom bungalow with large bathroom and living area situated away from the main building.On arrival the directions given by reception...
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We stayed here for a week, in the second building, which was very quiet. It was a bit far to go to reception, bar and restaurants.
There are 2 swimmingpools so one was near our room (the other...
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A good hotel for couples who want to relax by the pools or walk along the beech, which is just over the road. Food was very satisfactory - plenty of choice in the help yourself restaurant. Rooms a...
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We decided to try this hotel as it was recommended by my parents who have been twice themselves. We were not disappointed.
The resort is big and we were at the end away from the main restaurant and...
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Hotel was great very clean we stayed at the main hotel and everyone was very helpful there was daytime activities by the pool most days you could help yourself to juice beer wine or coffee all day...
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Firstly, the hotel itself was lovely.
The reception was efficient and welcoming, the room was spotlessly clean as was the pool and public areas.
The wait staff were pleasant and efficient with the...
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My husband and I have just returned with our two friends from Lanzarote and this resort. We could not fault anything and found the hotel, rooms, food, staff and entertainment in house all...
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Returned to the Paraiso for our second visit just before Christmas and were not disappointed. We had a nice room on the 4th floor in the old part of the hotel with a good view of the pools and sea...
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On arrival check was quick and efficient. Reception staff were polite friendly and helpful and explained the layout of the hotel, which was 2 hotels previously.
We were allocated a really nice room...
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Just got back from there. Everything was super! The reception was super helpful. The room were clean, staff at the cafeteria was friendly always good selection even for the pickiest eater, the pool...
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The hotel resort provided plenty of selection of food at each meal and had three restaurants to choose from .
The hotel staff were very professional and courteous at all times .
The rooms are clean...
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Just got back from here. Went for new year. Very friendly polite staff, always smiling. The hotel was clean and the food was good, plenty of choice. Entertainment team was good had me laughing. Would...
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We had fantastic Two weeks holiday in Club Hotel Riu Parasio Lanzarote resort.We can`t fault any about this hotel.The hotel is so clean.The food was very good,lots of choice for veg and none veg.The...
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Faultless, staff are awesome and hotel is beautiful and well-kept. Totally recommend. Weather in January is amazing. Just sunshine every day, beach is gorgeous, goes on forever and is not busy. Will...
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I have read a few negative reviews on this hotel and wanted to tell you about my experience there. Myself and my husband traveled there on the 17th December for a chilled week in the sunshine. The...
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Room spotless hotel fantastic both me and my husband had a dream week Christmas week loved it .Nothing is to much trouble ,the reception are so helpful all staff really seemed to enjoy what they are...
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Visited this hotel since 10 years past and not much changed all staff polite and helpful especially reception and Asian restaurant where food was excellent cooked in front of you.
Main restaurant...
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Amazing time !!!
The hotel is spotless and there is always someone cleaning somewhere !!! room even cleaned on christmas day !!
The food is excellent ,the pizza at the snack bar is really good...
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The hotel has a secure gate to the promenade and to the beach. The pools are nice and we asked for a quiet room so used the smaller pool near our room. The mail pool was heated and comfortable to...
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Arrived back from this hotel on the 28th of December. Had a fantastic week from start to finish. The weather was amazing the whole week. We were greeted in reception by the friendly staff and were...
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We've been to this hotel 4 times and in my opinion nothing has changed. We had room 215 so looked out over the pool and got plenty of sunshine. The room was very clean and tidy. We go to the other...
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The reason I gave this hotel 5 star I was very happy with how easy, quick and friendly everything was. The rooms were clean, the hotel was cleaned and gardened. No queues for drinks and food. I felt...
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Wonderful hotel. Staff amazing and friendly. Food superb. Only hotel that we will return to. Has everything for everyone. Nothing too much trouble for the staff. Choice of restaurants and as...
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We have just spent 2 weeks at this Fabulous hotel. Perfect location with plenty of walks. The hotel and all the staff couldn't do enough to help. The food was excellent and plentiful - we couldnt try...
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The hotel is in an excellent location oppossite a huge beach with easy access to local shops and bars but with such good facilities including shops, bars, pools and activities you may never want to...
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We have stayed at this hotel 2 times we come every year our family just love it, the staff our great and there is entertainment on every night you can moan, there is always something to do you are...
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Started off as a holiday from hell! Flying from Birmingham in the snow, delayed by 24 hours. No help from Thomson/Tui at all with regards to hotel for the night, or transport.
We had been to this...
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Date of stay: 7 - 14 December 2017. The title says it all. This is our seventh visit since December 2014 and we have already booked for December 2018 and here's the reason why:
Hotel Reception Staff...
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Lovely hotel with very pleasant staff who go above and beyond to accommodate your needs, really enjoyed my stay, it was my second time and I will be booking again for next year for sure. The themed...
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We were a bit dubious after reading some of the poor reviews. We need not have worried. Check-in was a bit of a wait as a coach transfer had arrived from the airport just before we got there. When we...
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We spent one night here after our flight to Birmingham was cancelled due to snow.
Having stayed at the Riu in Ocha Rias in Jamaica we were quite happy to be placed there. Sadly our happy expectations...
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Riu Paraiso has now turned into our hotel of choice for that all important Winter Sun break before Christmas. We have reviewed it before & so there is nothing much to add really.
Friendly...
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Was placed here for one night, due to our flight been cancelled back to Birmingham due to snow. Took us 15 minutes to get through the door, as they are very old doors. The rooms are so dated, it’s...
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2nd time here cannot fault the hotel. Staff are brilliant rooms are clean and good. Only downside are the visitors nobody spoke or even said good morning, too busy putting towels in subbed and yes...
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Nothing but good things to say about this hotel from beginning to end. Food selection excellent at all meals. Staff very professional and friendly. The room was perfect, clean and well maintained...
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We Stayed here for 11 nights from the 12th of November the Hotel is Spotless the Staff are all Friendly the Food is Good the Drinks are good our room 4430 was over the Bridge as they say in the quiet...
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Plus points- friendly entertainment staff, on site restaurants are excellent, loads of access to drinks.
Negative points - one night we had bugs in our bed (this was changed immediately at our...
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We e-mailed the hotel a week or so before our trip to request a high floor with sea-view if possible.We got neither (we were told on arrival that a sea-view would cost us an extra 50 Euros) but it...
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Good hotel amazing staff food was 5* a bit of a walk to get to room but the room was very spacious and very clean cleaners in room every day would definitely go back to this hotel stayed for a week...
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We booked this hotel on the recommendation of a local travel agency.
The hotel is actually two hotels in one. It's very dated.
The dining room is packed at meal times, there is no space between the...
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Lovely hotel which is in fact 2 merged into one lovely food great staff spotless rooms a bit dated and if you are in the old part of hotel a fair walk to use resturants only thing I would say no...
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Second Visit To Riu Paraiso
2nd visit with 10 months and fairly consistent to the first time we stayed last Christmas in the fact that the room facilities were very good and very clean in a quite...
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Very big hotel , we prefer smaller but it was only a week and we enjoyed ..considering hotel fully booked plenty room at bars etc. although pools bit crowded with sunbeds not much room between them...
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The ClubHotel Riu Paraiso is an okay hotel. I don’t think it merits the 4-4.5 star ratings that is given to it by the ratings agency. The rooms are okay but it needs updating. The interior and the...
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Our third trip to this fantastic hotel and the standards never fall! On arrival there was a small issue with our room and the reception team could not have been more helpful in moving us, I cannot...
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Booking a Riu hotel guarantees high standards. You can be sure of friendly, efficient staff, spotless cleanliness , good food and drinks and a very hardworking Animation team. This is true of this...
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Love this hotel, my wife and I have been three times. The staff are very friendly and the hotel is really clean. Food very good, especially in the Yashima theme restaurant. Plenty of sunbeds around...
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Very large hotel it is actually 2 hotels linked together with main facilities situated in the building, there are too many people using the main restaurant food improved our 2nd week ,tables are too...
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Just returned from a lovely break in the sun . Can get windy at times but warm. Cannot fault the staff very accommodating and cleanliness.
Only have a couple of comments:
Gets very busy at meal...
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This is the cleanest hotel I have ever been to and I have been to many countries all over the world .
Food excellent, plenty to choose from, you will not go hungry , there is food available from...
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We were pleasantly surprised with this resort. Having booked with TUI we were unsure what to expect but the holiday has been lovely.
The resort is fairly big - two extended sections with...
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Super holiday at this hotel. Spotlessly clean. Staff all very helpful. Nice bedrooms and bathrooms. Not much in the vicinity but only 10 mins walk in either direction to supermarkets, bars and shop...
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Stayed here mid October 2017 for the first Time. We weren't really expecting too much as we normally holiday in Dubai, but this was a surprise short (7 night) holiday to celebrate my Husband's 40th...
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The hotel is very clean and the maids do great job in the rooms and they smell so clean when they have been cleaned.
The Asian restaurant on site is great.
The hotel is a bit out of the way fromthe...
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Returned from the clubhotel Riu Paraiso on 26 Oct after spending a wonderful 11 day holiday. The hotel was excellent, the room was wonderful, clean and with a lovely view. The animation team were...
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First time we stayed here although hotel was ok fairly comfortable food was bland! Drinks choices could be better very long walk to room across a bridge as was originally 2 hotels so took up to 15...
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Just returned from the umpteen visit.
Standard continues to offer great value for money.
Well organised, runs like clockwork.
Staff extremely pleasant and efficient. Impressed by the attitude of...
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Return visit after 4 years. Very large hotel but well maintained, very clean and more than enough staff to look after guests. Food was good quality and varied . Main buffet restaurant is large noisy...
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Upon arrival we were asked to leave our luggage as it was about an hour before check in time, 3pm, but were pointed to the bar & restaurant area. After enjoying the sun for a while we made our way...
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Decided to use up some of our points that had mounted up over a period of time. Couldn't be easier to do, just choose the deal that suits on the Riu Class website, ring up, book, and enjoy.
Chose...
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Ok first things first, this hotel is massive and set across two large low story buildings that were clearly once two separate hotels. The main reception in block one is joined to block two by a long...
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After reading the mixed reviews we were shocked by the excellence of this hotel. We arrived late in the evening and were quickly booked in. We explained that we had asked for a room in the main...
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Just returned from ClubHotel Riu Paraiso and enjoyed the holiday.
We e/mailed a few days before we arrived and were given the room we asked for.
Hotel very clean, room was fine plenty of wardrobe...
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Just had a very good week staying at this hotel ,1st of all i would say its very hard to fault this hotel lovely clean rooms nice big bed great power shower over the bath we also had a full sea view...
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My wife and I both in our sixties returned from a weeks holiday at the riu paraiso a week ago. This all-inclusive hotel is excellent value for money. The meals are well prepared but perhaps a bit...
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Just back from a week stay here and not much to fault. Room was nice, bathroom was nicer! Room was near the “nightclub” though so was noisy at night which would bother some people a lot more than...
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Myself and my partner have just returned from a week at the Riui Parasio staying first week in October. Firstly transfer to hotel was around 10 minutes as we were the second drop off however the...
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This was a wonderful all-inclusive hotel. The food cannot be faulted - I counted 17 different food stations in one sitting so something for everyone. All fresh, hot and tasty and there was rarely...
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Just enjoyed a week at the ClubHotel Riu Paraiso Lanzarote Resort. Great staff, friendly and helpful, good food and drinks selection. Nice clean hotel and pools spotless. We booked late so didnt get...
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We have just returned from the RIU Paraiso with superb memories and the wanting to return as soon as possible, From the welcome when we arrived to the thank you and wishing us a safe return journey...
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Having booked one week here as an all inclusive package for the whole family, we were a little apprehensive before we got here.
We need not have worried, the staff are friendly and great (speak...
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No tea and coffee facilities in the room, no iron and the hair dryer really is terrible. The pillows are flat and the 2 single beds easily move apart that someone always falls down the middle. Walls...
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This hotel is one of the best hotels in lanzarote me and my wife stayed here for 2 weeks and loved every minute of it the food was excellent with a choice of three restaurants to choose from it was...
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I stayed at this hotel in mid August with 6 members of my family to celebrate my 60th birthday , I was a little apprehensive as I had read some bad reviews on the hotel , my Son had booked it as a...
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Check in was fast staff were very friendly, the place is spotless asked for mattress toppers and extra pillows and got straight away made bed so comfy, the pool area and bar was so clean the staff...
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We have stayed at this hotel on numerous occasions over the past 10 years and have always found our stays to be enjoyable.
The hotel continues to be excellent in the vast majority of areas, with...
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On arrival, great check-in procedure - fast and efficient - showed to late night restaurant as we arrived after 10.30pm. Room perfectly adequate (if rather a long distance to the main hotel) - we...
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check in very quick, the room was very clean and spacious, the staff were always very friendly,food very nice, didn't have to queue very long for drinks which were very good. Had a great holiday met...
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1st time here deffo come again..RECEPTION. Rosa. Monica Carlos Sabrina Irene and others SUPERB JUST WISH some of the UK guests were a little more respectful. Food is excellent half a chicken each...
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Swift check in by lovely staff, free bottled water as usual, bit disappointed no drink on arrival! Requested low floor and this was granted, lovely sea view. Food very varied and plentiful, I'm...
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1 star for the room, given room 404 awful couldn't even open the wardrobe door fully that small, TV not working, asked 3 times for a extra pillow as the one pillow we had was like a pancake, the...
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I visited this hotel for the second time for a week with my parents and fiancé. It's possibly the best hotel I've ever stayed in! It's very clean and well kept, and the staff are very friendly and...
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Just back from Los Pocillos where we were pleasantly surprised by this lovely hotel. In a previous visit to Lanzarote we were totally ripped off in another hotel the H10 Rubicon Palace so we were...
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We stayed for one week at this hotel in September. The hotel itself is beautiful. Very clean, very welcoming. Beautiful pools, which are well maintained. There's an issue with sun beds in that...
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myself and husband have just returned from a weeks holiday at this hotel we did'nt know that the hotel had once been 2 different hotels our room was in the very far end of the hotel room 3336 a good...
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My husband and I have just returned from a lovely week at the RIU Paraiso. It was the first time for us staying in a RIU hotel and we were very impressed. The staff were all very friendly, helpful...
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this was our 2nd visit to this hotel because when we came 6yrs ago we were amazed at everything that the hotel had to offer This time there was a big difference first of all it is a beautiful hotel...
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Hotel was gorgeous well worth a visit,staff are very friendly and couldn't do enough for you to make your stay enjoyable,great day pool entertainment,location of hotel is ideal.
BAR >
When booking we...
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I absolutely had the best time with my partner and daughter. Cannot fault anything about it. We had an amazing view (Room 319) of the pool and beach and the rooms and grounds are kept to perfection...
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As many have put on here already we were somewhat nervous of visiting this hotel due to some of the negative reviews. This was our first time in a RIU Hotel and overall we were not disappointed.
If...
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Travelled in August this year,First time to Lanzarote, lovely suite which was really spacious, Food was good always lots of choice, Asian restaurant was fab to. Great choice of pools, Entertainment...
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The hotel was clean and well appointed. The staff went about their business with a pleasant demeanour and were extremely efficient. All in all, a thoroughly enjoyable time. As a couple, if we had...
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Travelled at end of August with family having spent AGES looking for the perfect family holiday (which doesn't exist!) and was not disappointed. Really good service from all staff who were friendly...
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We have stayed at the RIU Paradiso many times over the years and have recently returned from yet again, another great holiday.
It has been 4 years since we last stayed and we were so pleased to...
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Having read some dodgy reviews, we were slightly worried on arrival. We did not need to be as this was one of the best holidays we have experienced. We travelled with our three sons - 9,13 and 15...
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Myself and my 13 year old son stayed at the Clubhotel Riu Paraiso Lanzarote Resort between 13th and 20th August.
I must admit, after reading some bad reviews prior to going, I was a little...
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The hotel is very close to the beach and a 10 to 15 minute walk to the shops. All of the staff were very friendly. There is a good varied of food, there is a Mexican restaurant, Chinese restaurant...
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Stayed at this hotel for 1 week on the 10th August 2017 with my 15 year old niece. The hotel is split across 2 buildings (probably 2 separate hotels at some point) and are joined by an enclosed walk...
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Hotel is as nice as the other Riu hotels. Rooms need a bit of a facelift, but apart from that, it was a lovely time. The nightclub was pretty cool - our room was more or less across the way but had...
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We have just returned from a week at this hotel and it was great. Our room was clean and adequate but just a little dated so could do with a bit of refurbishment. The staff were incredible - always...
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This was the first time at this hotel, I have to say I was impressed by the upkeep of the grounds, and facilities. Upon arrival we were greeted by friendly reception staff who kept us informed as to...
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This is a wonderful hotel in a wonderful location. Its well kept and staff are friendly and helpful - nothing too much trouble. Our room was spacious, although could do with a little updating it...
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Expected level of quality from the Riu chain.
Pros:
Great food with fabulous variety.
Good size pools.
Clean and tidy.
Friendly and professional staff.
Location near the...
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We are no strangers to the RIU chain and use them regularly as we like the reassurance of a good quality hotel.
We requested a quiet room and pool view and were not disappointed with Room 328. It's...
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Back from holiday a couple of weeks now!
I cannot find fault in any aspect of this hotel, after reading some previous reviews i have to confess i was slightly nervous.
The food was great, plenty...
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just arrived home from a great holiday in lanzarote staying at the Riu Paraiso, having stayed in a Riu in Mexico I had high expectations of the hotel. As with my previous stay at Riu hotels the...
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2nd year of coming here and its still an amazing hotel. If you've ever been concerned about all inclusive, don't. The food is just simple wonderful with every kind of choice for even fussy eaters...
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Very nice hotel, staff was friendly and happy to help. Entertainment was absolutely outstanding. Food was delicious. Although does not mention charge for the phone in the leaflet they give u on...
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The hotel is clean and staff are really helpful and friendly. Food is well prepared and plentiful as are drinks. The room is cleaned every day and nothing was too much. Two pools and baby pools, one...
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Here i am again, 5th trip. As there have been a few changes since my last few trips, thought best to update.
Wifi is now free from charges,but limited area of usage. Food, plentiful & choice, but be...
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We spent here perfect week. Very clean room and pools. Really hard working and always smiling staff. Just 100m to the sea side. Really nice food - Mexican restaurant just fab! You have to go there...
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We are a family with a young daughter (3 years old), and we stayed at the hotel during the second week of August 2017. We chose this time of year due to the consistent weather which remained in the...
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This hotel is fantastic staff friendly very helpfull food fantastic I was on a diet with slimming word food great for this.rooms cleaned daily .free bottle water daily .swimming pools clean warm...
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The hotel is spotless and an army of staff just cleaning cleaning cleaning..The reception staff are better than you will get in many 5 Star UK hotels, brilliant English, attentive and over the top...
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The hotel scores 10/10 for presentation - lovely rooms, nice looking restaurant etc. However our room was located a 5-6 minute walk from the restaurant and reception which became a tedious trek...
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Transfer was quick, also check in with a smile. Lovely room overlooking the main pools and sea. Food was very good, plenty of choice, never had a problem with seating. Well what can can I say about...
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Firstly I would like to say that the staff at this hotel are seriously hardworking, genuinely friendly and cannot do enough for you. We were serenaded by a friendly barman who put us in the holiday...
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We've just returned from a great week at the Riu Paraiso! Check in was quick and efficient and we were allocated room 3390
across the bridge around 5 minutes walk from reception. As many people have...
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The hotel itself was very clean – the main pool and bar area was spacious and clean. The way the bar and seating area sits behind the pool gives hotel a good buzz. We stayed in a family 1 bed...
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We arrived at the hotel and had a swift check in process, our bags were delivered to our room which was a nice touch. We were in the main building 1st floor opposite the pool and have to say the room...
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Overall a really good hotel. Very clean pool area very good. Staff very helpful. Only one slight issue was choice on food, especially if you have dietary requirements. At breakfast lactose options...
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I would highly recommend, we all had an amazing time, the hotel was was very clean just a bit dated, the staff was very friendly and could not do enough for you, the food could of been a bit better...
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It was our third visit to a RIU hotel, having previously stayed in Mexico and Gran Canaria. This hotel delivered exactly what we expected - it is super clean and tidy, the staff are extremely...
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Well what a lovely place!!!
If your like me your probably trying to book the perfect escape with family and Co.
Look no further this place will do you and ticks all the boxes.....
We travel 6-7 times...
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Stayed at hotel 24/7/17 for one week, two adults one child.
Check in fast and friendly, the room was a bit dated and i asked reception if it would be possible to change the room. This was done...
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Just back from this hotel yesterday where do I begin pros : staff are friendly ,rooms are clean although a little dated ,animation team work really hard , always got a sun bed no problem,drinks are...
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Beautiful room, nice food, nice hotel, good pools.
The 2 highlights were the children's clubs and the evening entertainment.
Our children attended Mini Club (4-7) and Maxi Club (8-11). They both...
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Hotel was great - all clean, nice large pools and a wide selection of food. The location is also good, in a quieter area next to a large beach. The entertainment was great, both the in house team and...
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Stayed 2nd July - 16th, 2 Adults and 2 teens.On arrival (15 mins from airport) we checked in just after midnight. We had emailed to request 2 rooms together or near each other and with evening sun...
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Some of the reviews of this made me chuckle "they don't serve British bacon" and "there's too many foreigners", perhaps that's because you aren't in Britain and we are the foreigners
Anyway
Yes...
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The worst hotel we ve ever stayed in. Cockroaches in the bedroom, the food was awful.
The staff were nice but my god what a shocking experience.
How is this hotel 4-star rated?
Falcon/Thompson's...
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We stayed here for two weeks. Eating is repetitive but the food is nice so not a problem. Staff in the restaurant are really nice. Self serve soft drinks, beer and wine are a brilliant idea that...
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This hotel is one of the cleanest, friendliest, hotels we have stayed in. We stayed for two weeks, returning home early July 2017.
Check in was very good. We were given a (free) key to the safe...
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I try to write balanced reviews, with all the good stuff as well as any bad bits. I don't complain unless there is a real reason to do so, & with that, based on my previous experience of staying in...
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We have just returned from this hotel after staying a week all inclusive. Have had a great week, the food was all good with the Asian restaurant being excellent. When going all inclusive we don't...
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I have stayed in Riu hotels on a number of occasions and recently I stayed at a H10 in playa Blanca also in Lanzarote. The H10 was fantastic, I thought I'll try a bit further round the island in a...
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Our second visit to his hotel we came back with our family and grand kids it's very Easy from airport 6 minutes €13/15. Hotel checkin straight forward our room was very clean with no...
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We stayed here as a party of two couples. We were given rooms next to each other as we asked which was appreciated. Our room was really nice. We had a fridge and a safe. The bed was wide. The TV had...
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Very short transfer from airport to hotel, 10 mins max. Other than that the stay was horrendous.. firstly our room was covered in ants, there was dead cockroaches scattered all over the floor, we...
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Booked with Thomson who were fantastic.
Room was lovely, nice large balcony.
Food was amazing and bars/pools all great.
Beach is a few min walk away, the town in around 15mins but nice that the...
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Had a lovely weeks stay with my partner here. Check in was very speedy and the reception staff were very efficient in providing bottled water and booking us into the three on-site restaurants. The...
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first impressions were good but unfortunately went downhill after that.pool area is overcrowded with broken sunbeds and be up early if you want an umbrella that works!!food in Asian is very good but...
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We stayed here as a couple for a week and despite being a little apprehensive as we normally visit Mexico and Dominican, I can honestly say we had a fantastic holiday.
The hotel and grounds are...
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Great hotel super clean large room with air con and ceiling fan. 10 min transfer from hotel and right on los pocillos beach. Super clean pools . Room cleaned daily ( thank you Ada) beer is amstal and...
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We stayed here on a 2 week honeymoon/family holiday,
On arrival in reception my impressions were that it was a very clean hotel and helpful staff.
We stayed in an appartment which we which paid extra...
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Just arrived back from this hotel and although this is going to sound like a moan it isn't really.
Good points.
Hotel staff mostly friendly a couple of grumps but not everyone is the same.
Animation...
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Honest review from English travelling couple please READ
14 nights here last week June first week July 2017 and very windy about 7 days of them
This is our second visit to hotel and it was a lovely...
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Just back from a week at the Paraiso. I tend to agree with the general reviews from some contributors but must say I am very confused by some of the negative comments.
My observations: -
• The hotel...
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We stayed here for a week at the beginning of June and had an absolutely lovely time! Having read some negative reviews we were a little worried but we needn't have been. The hotel is only 10 minutes...
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My friend and I went for a week to relax by the pool. The only problem is that unless you get up at 6am to get your towel down on a sun bed, you will have to wander around to try and get beds and the...
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Just had two weeks here.great hotel really disable friendly.if u tell them u r in wheelchair think they will accommodate we had great ground floor rooms with large front doors rooms 117 .119. 121...
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The nicest hotel staff you will ever meet. So friendly and approachable. Made us feel very welcome. Food was excellent and so was our room. Never had to wait long at the bar, very clean, lovely...
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Visited this hotel for two weeks in June. The hotel is spread over 2 buildings with rooms dotted within the grounds. All linked with either a bridge or paths through the beautiful gardens.
Transfer...
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Hotel is situated in a nice quiet resort of Playa de la Pocillos, short stroll to the shops and many restaurants.
The hotel is lovely with a couple of swimming pools, very clean and the staff are...
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Paraiso is one of our favourite Riu hotels. All the staff can not do enough for you. Very friendly and helpful. From the time you check in to the time you leave . People moan about being over the...
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the hotel is situated just outside playa de la pocillos,approx 10-15 min to the start of the one system which is the start of the shops restaurants etc.can't say too much of the beech as i only...
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Lovely place, wonderful hotel, very clean, staff friendly and helpful. Fabulous food and service and a brilliant entertainment team, we haven't laughed so much in a long time. Would definitely...
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Hotel was absolutely amazing and exactly what we were looking for. First great thing was we were the first stop on the bus from the airport which was ideal. When we first arrived and were on way to...
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This was the second time we have visited this hotel, all the staff are very helpful, the rooms are clean and well maintained. The only let down is the smoking, there are no segregated areas for...
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We had a lovely quiet Bungalow no 8 which was very spacious, cool, and excellent standard. the cleanliness of all areas were superb standard as usual.
The service is first class in all areas from...
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Just back from a week's stay at Rio Paraiso Hotel. What a great relaxing holiday. The Hotel was spotless with staff cleaning all day. The food was good with plenty of choice.Although the restaurant...
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Lovely clean hotel, good food ,rooms ok but we stayed in the hotel over the bridge which after 6pm had no facilities at all .the walk is long ,restaurant was so busy and noisy it was unbearable,we...
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Honest review
1, clean , well kept areas ,good staff .
2, quiet pool area over the bridge should be made into Adult only area parents using this because of the swim up bar ,cramped sunbeds and dated...
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This was my first visit to this hotel and I was suitably impressed. The hotel is beautiful, the service was excellent, the room cleaners were beyond clean. My room was spotless every day and I had...
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Just came back from this Hotel after 11nights with family 4 Adults for children. From our point of view the positives are, It is very clean and tidy all the time, The whole staff are hard working and...
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We have just returned from a weeks stay at this lovely hotel. Having been to Lanzarote twice before we chose the RIU PARAISO as it looked excellent value amd we weren't disappointed. The welcome at...
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We stayed at this hotel for 11 days in May 2017.
We paid to upgrade our room through First Choice, although I do not believe this was a 'premium room'. We were in the second hotel so a 5 minute walk...
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Cannot add much more to what has already been said on the reviews however I would like to say to the management it would be nice to have tea and coffee making facilities within the room it would be a...
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Helpful Information.
All staff very helpful and courteous.
Waiters and waitresses very helpful and friendly and always aimed to please. Small children accommodated with high chairs, cutlery etc...
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Returned from this hotel last week. Generally very clean and staff excellent, however my husband and I were forced to sit in the dining area so close to other diners that we could have eaten off...
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Booked very last minute at this great hotel. Nothing is too much trouble at this fabulous place. We ave stayed here several times now and have never been disappointed. The hotel is well managed and...
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One of the best hotels I've stayed at. I expect certain standards from hotels and this hotel didn't disappoint. Don't listen to the moaners on here, I couldn't fault this hotel. Food was excellent...
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We have stayed in this Hotel 27 times!! BUT... we will not be coming back until the Hotel is refurbished; it is very tired and there is much needed to be done to really warrant 4 stars. Do not get...
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Hi staying at Rui hotel at the moment love it here evertything is great but wondering is the beach always that windy a beautiful beach but very windy or are we unlucky to get bad winds this week...
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The Hotel was good restaurants and bars, but in the rooms no drinks, snacks or fruits if you want a bottle of water only in the reception for free i think it would be nice if roomservice keeps a...
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Just back from a weeks holiday with my other half. What a fabulous hotel, it was immaculately clean even the communal toilets by the pool were kept spotless throughout the day. We stayed in the...
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Had lovely relaxing holiday with family, 2 teenagers and mother in law. Great hotel even if abit large and speed out over a larger area, we never went to the quite pool in the new part as it was just...
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Stayed at this Hotel in May 2017 for a family Holiday and a 50th Birthday. Hotel was very lovely and the staff was very accommodating and helpful. The food is was basic, and is more designed for...
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Been back a few days from this hotel. Loved it from the entertainment and the food especially the Asian. was recommended this hotel from a couple of work colleagues who have been back a few times...
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Spent a long weekend here and found our short break extremely enjoyable.
The hotel is a few metres from the beach and 5 mins from the main strip. It's a 10mins taxi from the airport.
We booked...
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Overall a really enjoyable holiday.
Pros:
-Very friendly hotel staff
-Good location.
-Food was really good
-Drink option and bar was great. lots of choices and great quick service
Cons:
-Room a...
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6th time of coming to the Riu paraiso must like it to have been 6 times, but it does have a few faults like the sunbed situation we woke up at 6 a couple of mornings only to see people putting towels...
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I was told by family and friends that the best hotels were Riu Hotels so decided to book a break at the above hotel.On arrival very impressed with the receptionist , he explained everything to us...
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We spent 2 weeks in this hotel in April/May The location was ideal, the beach, with an
enticing beach bar, was just the opposite the hotel. We looked at room tips before we booked and were delighted...
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We were a party of 6 lady's, school friends who all turn 60 this year and stayed 1 week at the riu paraiso. We travelled back yesterday.We could not fault the holiday apart from a couple of things...
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First time at this hotel and cannot wait to go back. Food in main restaurant brilliant, ample and a wide selection for all meals, so good in fact that we never went to the speciality...
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We have been to this hotel many times so its like going home to us. Although the rooms could do with updating they are always clean. The terrace area isn't big enough in the evenings. ALL the staff...
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Very pleasant second stay at Riu Paraiso at Los Pocillos, just outside Puerto del Carmen. Decent food, usual large Spanish buffet, plenty of choice albeit becomes a little samey after a week. You can...
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I read reviews before going away but to be honest I don't pay much attention to them. This hotel is very big there are 2 buildings with 2 pools with one being quite the other more active, but try and...
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On arrival, all looked fine. Check in was fast, and off we went. Room old, in need of refurbishment, but adequate. But twin beds pushed together, on castors, with no brake? Not really the done thing...
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Superb hotel. Staff were amazing. Spotlessly clean. Three different restaurants as well as the buffet restaurant. Pool, kids pool, another swim up to bar pool. All ages & cultures catered for. All...
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The Hotel services are very good ,the rooms are well equipped and the location between Puerto del Carmen and Matagorda was very convenient. The hotels two swimming pools are clean and well tended...
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During our stay, we were robbed. We had a room at the far side of the hotel near the street. Someone broke into our room in the evening when we were having dinner and stole a lot of valuable things...
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Loved it as always. Santa came and gave all the kids a present Xmas eve. Events timetable was a little disrupted to accommodate Christmas family time for the staff but we just went out Christmas Eve...
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We arrived at about 10.30pm on 1st may and the checking in was easy and quick,we were showed our room and went to the dining room for something to eat.The room was busy but it was well looked after...
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The hotel is spotless very good standard throughout the hotel. The staff are all very friendly and efficient , The food is plentiful with good choices in the main restaurant. The staff there were...
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Riu hotel was of a good standard. easy location from airport with a short transfer time.
Hotel is two hotels in one, as all reviews state. I requested a quiet and sunny room and mentioned we didn't...
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This room is down a corridor which has effluent running down the walls and at the end 4 feet away from the treatment room, is room 415 where if you turn on the aircon the room fills up with the smell...
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The hotel is generally clean and the staff mostly friendly and helpful. The rooms are however somewhat dated and in need of a face lift. The television was of an older type and we would have...
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Fantastic hotel stayed here 4 times never have been ill on holiday before this time we were the first day we noticed they put sandwiches out for afternoon tea lovely the birds were coming down...
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Spent a week at this stunning place! :)
Me the wife could not fault any aspect of the hotel.
Great location for easy walking distance to both matagorda and Puerto del Carmen :)
I would recommend...
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We stayed here with our 2 year old daughter for a week. We did enjoy ourselves and had a lovely holiday but the hotel is just average.
We were disappointed that the a la carte restaurants were not...
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Returned yesterday from 2 weeks...cannot understand anyone not being totally happy with this hotel.
Spotlessly clean
Friendly but not pushy staff
Food was excellent, always something different to...
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This is our 5th visit to the riu paraiso,
We love it!!
The hotel itself is lovely, clean and bright.
The staff are brilliant - so helpful and welcoming
The pools are great, the food and drink...
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Fabulous holiday beautiful hotel very friendly staff good selection of food and drinks our room was lovely very clean and had a beautiful view of the pool and the sea we will definitely come back...
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Visited on 26th February after it was recommended. Excellent on all fronts. The staff were faultless on all round. Front desk always helpful, bedroom and bathroom of a very good standard. We enjoyed...
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Second visit to the hotel since February 17. This time we stayed in a family apartment instead of a junior suite as there was three of us. Very spacious room with a great sea view. The reception...
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Just returned from a week here . 4 adults in there late 50's. Amazing holiday. Large room very clean . Excellent choice of food with high standards of cleanliness in resturant at all times. Swimming...
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This is two hotels combined in to one. Buffet restaurant not big enough for the amount of guests stopping here. Themed restaurants average only used these because was chaotic in the buffet. Food...
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We wondered what to expect after reading some of the reviews but were pleasantly surprised. The hotel was in a great location, the food was brilliant especially the Asian and Mexican restaurants...
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Just returned from a weeks stay here with another family. We had emailed ahead and requested our 3 rooms be close together, mainly due to my 2 daughters being in a room on their own - delighted to...
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Just back from a lovely 2 week family holiday in Lanzarote. What part did the Riu play in this? If I could have given a 3.5 out of 5 I would have; 4 feels like too much and 3 too little but there you...
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Stayed here with friends and had a great time the hotel itself was clean well kept the food was delicious and staff were spot on the hotel is in a great location i would recommend this hotel to...
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good service.reception staff quick friendly and efficient. rooms clean and good srandard. bar and resturant staff great. good family friendly hotel good kids activity and nightly shows. pools can get...
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We enjoyed this hotel. It is really clean and everyone is friendly. We had emailed the hotel asking for a room in the main building which they gave us. They even threw in a great pool and sea view...
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My wife booked this holiday the day before we flew,not being a great fan of flying this was perfect for me.We stayed 26/03/2017 to the 03/04/2017,being an afternoon flight we didn't get to the hotel...
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Spent a week at this hotel with my daughter and her husband, we had a joint booking but we could not of been put any futher apart if they tried, did request to move but hotel full.
This hotel is...
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Stayed with friends for a week. The hotel grounds are kept nice and clean. Staff is friendly. Even the animation crew isn't too 'pushy' or loud. Stayed at the main building, which is nice for the...
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Very large hotel, and we stayed in the block furthest from the main building, so a lot of walking from our room to main facilities/activities - not a problem for myself and my 14 year old daughter...
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My partner and I have just had a fabulous 10 days at the Riu Paraiso and I cannot fault it! The hotel/complex is beautiful and the staff absolutely fantastic 👍 always smiling friendly and can't do...
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Ruturned to the Uk on the 2/4/16 after a stay of 2 weeks at the Riu, and after reading previous reviews I had a few doubts but need'nt have worried from start to finish we had a great holiday. On...
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My husband and I just returned home to Dublin last night from a 7 night stay in the
Riu . Everything was very good , we found all the staff very friendly . We especially enjoyed the Asian...
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We went here as a family of 3 I have been to lanzarote many times so am familiar with the accommodation and area there. The hotel was immaculate I cannot fault that and room cleaned every day. Our...
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Late review again! Husband and I stayed at the Clubhotel Paraiso for a week commencing 16th February. This had only been booked a couple of weeks before and I had not really taken on board how big...
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Just returned from a 10 night stay. Hotel checkin was quick staff throughout were always very polite and helpful. I knew there was no tea making facilities in the room but was surprised there was no...
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one pool closed all week basic choice at snack bar.had to be up early by at least 7am if wanting sunbed.two hotels put into one,one main restaurant always packed sometimes had to wait ages to be...
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Okay easier to break down between good and bad. Firstly the good.
The staff are very friendly and helpful, always have a smile. The grounds are very well kept as are the pool areas. You can visit the...
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With a lot of hotels you do not find out how good they are and how much they care about their guests until you have a problem. We wanted a break in the sun and at short notice we booked this hotel...
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Check in is 1400 at this hotel and we were a little early arriving so we were sent for lunch having requisitioned our wristbands for the all inclusive fare. Upon return a swift induction was...
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This Hotel is suitable for families or couples. It offers a very good selection of food and easy bar access. The hotel has two parts, the main hotel complex is lively and more suitable for families...
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Just returned from our 5th visit to the rui parasio and enjoyed every minute. Checking in as usual went very smoothly.lovely room near reception as requested .Food was really good with lots of...
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Hotel complex is very large, if you situated in the far building it can be a bit of a walk,the dining room can get alittle chaotic but the staff will always find a table, the food is plentiful and...
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The location of the hotel was fine , beach opposite and easy walk into Puerto Da carmen. But it is mainly used by Germans , not that it was a problem but staff were obviously more used to dealing...
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Went for a week to this hotel. Very large complex. We stayed in the second part of the hotel which was absolutely fine for us as didn't mind the walk and it was lovely and quiet there. Hotel pools...
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This Hotel is in a very good location, being on a sandy beach and within a short distance from Shops, Restaurants and Bars. Because not in the centre it is a very quiet hotel. The army of staff kept...
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Great hotel, on arrival we were greeted by Antonio on reception. Check in was a breeze. Cases taken to room, which was located in the main block on the ground floor as requested. Room had easy access...
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Cannot fault this hotel everything was great if you go get a room on reception side heck of a walk over walkway and nothing much there only pool and snack bar shop gym and hairdressers all staff...
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We have just returned from 10 days in this hotel which as expected from Riu is well run and managed and in a good location. The only problem with this hotel is that it was two hotels that have been...
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This is a lovely hotel made up of 2 hotels linked by a walkway.we were in the main building but did walk over to the other side, its like the land that time fogot,very eerie seeing the abandoned...
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Myself and my wife have just returned from a 1 week stay at the Paraiso.
This hotel is in a perfect location right on the promenade and makes travel to Puerto Del Carmen or Matagorda very easy by...
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We have just returned after spending two weeks at Riu Paraiso. As seasoned travellers we found the Hotel met up with our expectations.
The check in on arrival went smoothly. The Reception Staff...
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A really comfortable hotel, the staff were excellent and nothing was too much trouble at any time. Very clean and well maintained. Large pool areas with plentiful sun beds. Food was very good though...
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Visited the Riu Paraiso for a bit of winter sun from Feb23rd to March2nd found the hotel very nice, have been to other Riu hotels and this one is the largest one we have used. The hotel is split into...
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Firstly, the staff at this hotel are brilliant. Very hardworking, pleasant and very willing to help.
We travelled as a couple, with hubby using a crutch following a recent accident. Although he can...
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cannot fault this hotel, everything fine, excellent staff throughout. very clean and good food, excellent rooms.
One downside, nothing to do with hotel, do not go with First Choice . Useless rep...
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Great hotel good food good drink selection animation team are fantastic hard working bunch of great people both during the days activities & evening entertainment.Friendly staff at reception, bar and...
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Great hotel great food good drink selection animation team are fantastic hard working bunch of great people 10 out of 10 riu. Already booked to go back in April.staff at reception and bar all brill...
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Just returned from a wonderful week at this hotel. Rooms goods, hotel amenities excellent and the all inclusive in the disco was a bonus as usually in Europe the "all inclusive" ends around 12:00...
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We visited for 1 week Feb/Mar 2017. Staff were excellent (special mention for Carmela in the main restaurant who was unfailingly vigilent despite being so busy). The rooms were spotless if a little...
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We booked this break for a bit of winter sun. We had booked the trip through Thomson. When we arrived unfortunately it seemed half the coach was staying at the same hotel. Check in could have chaotic...
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Upon arrival we were meet with a smiling reception that displayed explicit service and extraordinary focus on the guest. After a few days as guest at the resort we found that this is a general...
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We had a good enjoyable week at the hotel. The food is of a good standard! Yes the main restaurant is busy and noisy and I would agree with the other reviews is not large enough for the volume of...
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A very good hotel. The food was excellent with a good choice to suit everyone and drinks plentiful, All staff were very friendly and made us very welcome . we requested a high floor in main...
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We are currently on the 4th day of our holiday at the ClubHotel Rui Paraiso and have to say compared to other Riu hotels and other all inclusive hotels we have stayed in this is the most...
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Very good location, nice staff, well organized, interesting animation programme. I contacted the hotel before our departure to ask if possible our room to be calm, on the highest possible floor, in...
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The hotel is set with easy access to the beach and puerto del carmen it is mainly flat and easy to walk up to 7km if you feel like it exceptionally clean and populated with a large variety of...
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We were celebrating our 40th wedding anniversary and took our extended family along for a week of winter sun and All Inclusive treat to Lanzarote with Thomson. We didn't want the hassle of deciding...
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Just got home from a weeks stay here and although we had a relaxing week the hotel itself was not for us. The resort works on a self service basis even down to getting your own cushions for the...
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Low rise hotel right on the beach with great service and comfortable quiet rooms. The main attraction for me was accessibility for the mobility impaired. The staff move amongst you quietly keeping...
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This was our second visit to this hotel but the first being in half term.
On arrival reception could not be more helpful and had arranged my special requests that I had emailed before we arrived...
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Wow ! ! , been holidaying in spain for 40 yrs , majorca, ibiza,and lanzarote ,but ! !
This hotel i can say , is the best . To start with, the staff treated you as most welcomed
there attention to...
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First time in a Rui hotel and it did not disappoint! Very big hotel complex which is always kept spotless. All the staff are very friendly and attentive, food was surprisingly good for all inclusive...
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The staff were excellent, plates were removed promptly and bar staff very good. Hotel is very big, main restaurant sounds like a school canteen with good choice of food. We used the other...
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riu in puerta del carmen is in a great position just a few minutes walk from the beach. Extensive pool terrace and lots of sun loungers available. However they do seem to get taken rather early In...
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We have just returned from a week staying here and cannot praise the hotel and the staff enough. We are a couple with a three year old and my Mother came along too. It is a wonderful family hotel...
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First thing to mention - the staff. They were all fantastic and always smiling and very helpful. They are a real credit to the hotel and help make your holiday perfect. The hotel has a wide range of...
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have just been in 2017 on jan 19th reception etc was superb and the room very good but thank goodness we contacted the hotel earlier to request a room in the main building. The other part of this...
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The hotel and food were excellent and the weather was just right for us. The evening entertainment was good fun and the staff brilliant.
There was one glitch, the nights got a bit chilly and unknown...
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After booking a week at short notice at a really good price you're always a bit worried what it will be like but the Riu Paraiso did exactly what it said on the tin a good room with more draws and...
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This was our first trip to this hotel and Lanzarote itself. Very short ride from the airport for starters. Hotel very large and modern. The gardens are beautiful and very well maintained. Reception...
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Visited this hotel for a week in January, lovely hotel food and drink plentiful, really clean, horrible beach, unfortunately weather cold which is unusual, easy to get around buses very frequent...
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Had a great week in an excellent hotel. Clean and tidy plenty of helpful staff busying themselves to make the surroundings pleasant,clean and looking good. Food very good ,but the main restaurant a...
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Dont bother to pack beach towels, the hotel provides
No need to buy bottled water, again the hotel will provide.
If you are in the annex dont go to the main area by the bridge, go through the...
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We have just returned from a brilliant holiday at the above hotel in January 2017. The reception staff are so friendly and efficient and booking in was very smooth and hassle free. The accommodation...
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We stayed for a week and loved everything about the hotel we stayed in the other side of the hotel which meant a little bit of a walk to the main hotel , not really a problem though , The bonus being...
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We had a lovely week here at the end of January. Staff were very helpful especially on reception . I would suggest you look at the tips re rooms as this is a huge complex. We were allocated a room...
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Had a lovely time at the Riu , 5 star pools ( of which there are 3, 2 x adult pools and a perfectly sized children's pool), staff are all great and are a credit to the hotel.
Only reason not a five...
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Great hotel! Rooms incredibly spacious and cleaned daily to a high standard very comfortable,food and drink superb plenty of choices through the day/evening never got bored of food here,and the...
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What can I say about this Hotel well lets start it was a fantastic experience great Staff from the top down all are happy and cheerful and nothing too much trouble. Every morning an army of staff are...
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First impression of hotel was really good they tried really hard to decorate for xmas which I thought was good . Check in was very quick and staff really helpfull . Lots of areas to sit and relax...
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This hotel provides excellent value for money. The rooms are spacious and spotlessly clean. The beds are frim but very comfortable. The restaurants are all buffet self service with a wide range of...
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Staff were excellent, Rooms were cleaned every day, Very Large Balcony on every room, The only fault is that this is a 650 room hotel so we struggled to get tables for all meals. They do have 3...
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5th visit and everyone at the hotel are all very pleasant and helpful. Reception handle our requests professionally and without issue. Restaurant/Bar/Housekeeping all do what they can to assist and...
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First time I went on an all inclusive holiday in a good few years and first time away with the in-laws. We had an 11 year old with the family who has celiac disease and she was very well catered for...
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Arrived late at night, we got checked in quickly and they also put on a small buffet for everyone who arrived. staff were all amazing throughout the holiday, we couldn't fault them.
This is a Big...
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Just returned from our 2nd visit and we were not disappointed.
The staff on Reception are very welcoming and give you all the information about the hotel, we asked for extra pillows and they were...
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Arrived 10 p m got our room very quick told there's a restaurant open till 11 p m bar open till midnight been here before so no surprises lovely rooms cleaning services very good restaurant very busy...
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just recently back from a 10 night stay here....... couldnt have asked for more! we absolutely loved it here! staff are incredibly helpful and friendly, hotel and grounds are spotless and well cared...
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Just returned home from a fantastic weeks holiday at the ClubHotel Riu Paraiso in Lanzarote. The staff were without exception all amazingly friendly and helpful. Due to health issues I requested...
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Wonderful staff, beautiful setting. Lovely walks along front. Chinese not that great but all in all a lovely holiday. Staff couldn't do enough for you. Sister going soon and hope she has as good a...
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Lovely hotel very clean everywhere, rooms were kept spotless, were there for Christmas and new year. Two of the four pools were heated and there were more than enough sunbeds. Service at the bars...
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very dated rooms television out of a museum furniture out of a old peoples home no coffee or tea facilities in the room dining room food very poor standard salad bar was the only good thing but you...
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My wife and I decided to catch some winter sun before the Christmas rush, and for a very good price had a week at the Riu.
The hotel, the restaurants and the service were of a good standard and great...
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Traveled with Thompson from Manchester. Plane flight was okay, cabin staff very good.
Annoying little Liverpudlian in front of my son who insisted in reclining his seat on the flight out. Reclining...
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I've stopped in a few Riu resorts in the past but this must rank in the top 2.
Firstly the room was spacious, spotlessly clean best shower ever and a comfortable bed/pillows
The food was excellent...
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My wife and I stayed at this hotel a few years ago and decided to return for some Winter sun. This time as I am now a Riu Gold card holder I requested an upgrade which was granted. Starting with the...
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My husband and I very much enjoyed our week’s holiday at this hotel. We arrived after a good flight and coach transfer to the hotel. On alighting from the coach my husband dragged our luggage up a...
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I love to speak the language, so on arrival at the reception and told them that I had a reservation in Spanish. I was greeted by a young German lady, that spoke to me in English and very abruptly. I...
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Hi
This is our first time here in Lanzarote. We are a family of 5. (2 adults and 3 children) and we had two rooms beside each other. Lanzarote is very windy. Average tempreture was between 19-21...
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Stayed here from 5th to 19th Dec. The location is perfect....beachfront...beach goes on for miles. local shops and bars for miles either way out of the hotel as well. Near bus stops and cab stops...
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As expected this Riu hotel was first class - comfortable bedrooms, excellent choice of food, very friendly staff, and a high level of cleanliness throughout hotel and grounds. The highlight of the...
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We stayed here from the 13th to the 20th of December for a cheap get away and some winter sun. Although the weather wasn't perfect we still had a brilliant time. The hotel is super clean and well...
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From the moment we arrived at the hotel we were impressed with the friendly and professional approach of all the staff at Riu Paraiso. Not only were they most welcoming and pleasant around the...
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Stayed 15/22 Dec,second visit,all good ,very clean hotel ,food nice a bit repetitive,staff are all very kind and nothing was to much trouble,car hire is only a short walk out of the back gate to the...
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This was our first visit to the Riu Paraiso (during December 2016), and we were very impressed. A clean, well managed and maintained hotel with a short transfer time from the airport. Good location...
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Room 1129 Lovely hotel no complaints about food and drink and entertainment. Its all there you cant ask for more. Bed too hard for me so asked for a topper, nothing happened so asked the rep Troy...
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we have just returned from this amazing hotel and must say that we had a fantastic time , the position of the hotel is wonderfull , right across the road from the beach , turn left and keep walking...
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Very enjoyable week
We arrived Dec 8th for 10 nights ,
We arrived at approx 8pm to check in , met buy a friendly reception staff member who took our passports and then directed us to the...
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Decided to take pre-Christmas break in Lanzarote to find December sunshine . Often choose RIU hotels which are usually very dependable in what they provide . This hotel was no exception .
Hotel and...
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After a great flight from Doncaster Robin Hood airport to Puerto Del Carmen in Lanzarote we arrived at our hotel within 40 minutes of landing so well done all Airport Staff and Thomson First Choice...
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We stayed here first week of December for some winter sun, and apart from the first 2 days which where cloudy, that's exactly what we got.
We picked this hotel for its ease to be able to get to...
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This was our second visit to the hotel and we came for a relaxing week away. Check in was done within minutes when we arrived at 13.00 and wristbands provided so we could go for lunch as room check...
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spotlessly clean, beds were very comfy, yes they were firm but we felt they were as good as our hypnos bed at home, our room didn't get the sun so felt a bit damp and cool. Hair drier was useless...
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This hotel was perfect for our mum and daughter week.I had requested a room on low floor in main building with easy access to things for my elderly mum,we had a lovely room with nice patio looking...
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Sadly the weather was not as good as we had hoped for but that didn't prevent us from having an enjoyable holiday.
We had a room in the far block so a little walk for meal times in the main...
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Our past four holidays have been cruises because we know that cruise ships generally are good at catering for coeliacs, even providing gf beer in some cases.
We'd stayed at two RIU's previously, in...
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We needed to get a winter break to recharge the batteries, this is our second visit to the ClubHotel Riu Paraiso Lanzarote Resort, yet again it did not disappoint. The service was excellent, the...
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Lovely hotel, very clean, staff friendly. Dinning room a bit small for the amount of people but the food is excellent. Of course it gets a bit repetitive but that's the nature of all inclusive. Both...
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Nice and big hotel complex. The main house is the better one. We had a room in the other house the first night, which was not so nice but we switched the next day without problems. The beach is also...
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Just returned from this very busy hotel, in fact two hotels joined together by a long walkway, not good if your legs are not too good. Still good food very friendly staff and nice rooms. Ask for one...
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Staying here now , arrived 24/11/16 for 10 nights. Fabulous place , this hotel actively encourages you NOT to stay in your room , feed you in some form or another from 8am to 9.30pm , so far eaten in...
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We went in the October half term, the hotel was full and incredibly busy, especially at dinner times where the food is self service and nobody seems to take the time to sit down and eat with each...
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Having loved a holiday here in June with my friends, I switched a holiday in Gran Canaria so my husband could experience the Clubhotel Riu Paraiso Lanzarote this November too. And we weren't...
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This hotel is clean, well run and organised. 2'pools heated. A little cramped around the pool. Entertainment not my thing. Food was fine didn't try the Asian and Mexican so can't comment. Very near...
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Flight over from UK was good and we landed early only to have to wait about an hour for our bags then a drag waiting on the coach, anyway got to the hotel which isnt too far from the airport to a...
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Just back from a late winter sun break at this nice hotel. Weather was really surprisingly warm and pleasant for mid November, there was a rain storm on the last night before we left and temperature...
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We arrived at the hotel to be invited to have lunch before check in. Lovely start to our trip and, for once, the safe was included in the price.
The room was spacious with a lovely view of the pool...
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Good clean hotel, friendly staff good food. Had a suite which was spacious and a large patio.
Entertainment was excellent and very professional .
Bit tired for a Riu though, needs new mattresses...
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a very large complex comprises of two hotels ajoined through the well kept grounds and THE BRIDGE, if your room is in the part with the reception area you have it all to hand , pools , three...
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This is our 2nd time to this hotel and enjoyed it again the food was good as we're the staff like all rui hotels we've been to i like it when you can go and get most of your own drinks and when you...
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First visit to a Riu hotel in Lanzarote but our 10th year of visiting Riu hotels. We were in a Palace in February in Vallarta, Mexico & as we have been to club hotels before we knew what to expect...
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This a very large, well managed hotel which caters for children and adults alike. We stayed in the part of the hotel complex for one week, close to reception and all the restaurants. The hotel is...
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Another very nice Riu hotel. Exceptional service friendly staff and spotlessly clean.
Good choice of food as usual in a Riu. Only complaint was the pools were freezing hence that's why they were...
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Really nice week at this Riu . No complaints at all . The food is good with lots of choices , the room we had was fine and overlooked the pool. The pool was lovely and there were loads of beds even...
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A return visit, it seemed much busier than 3 years ago. We had an excellent room, facing the sea and very clean, as was all of the hotel. Only one problem, we did not know we could request a topper...
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Great hotel, great food, service & fantastic staff especially Ivan Figueras Mentado who works in the main Bar area. This was my 5th time back to the Riu Paraiso and it never fails to be anything but...
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I stayed at a Rio hotel on Cap Verde a few years ago and was very pleased. So, looking for a hotel for this trip, I chose Riu Paraiso. But, it did not quite meet my expectations. It does not look as...
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Just back from 7 days at the RIU Paraiso. Been many times over the years, same good food and great staff. Two little criticisms 1. Get back to Smirnoff Vodka, same as othe Riu's. 2. Dress code for...
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Not the greatest all inclusive the food is adequate but nothing special. The speciality restaurants are worth a look but more of the same food just a quieter environment. Ask for the matress toppers...
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stayed in a Riu in mexico and it was fantastic this one was very poor the food was awfull same food on all through the week, very long trek to our room staff were brilliant very helpfull, speciality...
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So first time to visit Lanzarote and settled on the Rui Paraiso, good choice!
Very nice relaxing atmosphere to this hotel, it struck me as if the customer is happy, then they were happy!
Good food...
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I have been to many RIU hotels and this is by far the worst, in fact worst hotel on a Thomson all inclusive I have been to....
Our room was dated (was in original hotel) with old wood furniture and...
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What a huge hotel!
There are over 500 rooms!
I was in shock!
Our room was lovely and clean on the 3rd floor overlooking the 'quieter' pool and out towards the beach.
The Welcome was great, drop...
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A great hotel, friendly staff from reception to cleaning staff,bar staff excellent. The self service drinks is a great idea, never seemed to be a wait, beer, wine,tea and coffee and all soft drinks...
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We were very lucky in that our original apartments were overbooked.
Our tour operator moved us and upgraded us to all inclusive at this hotel.
It was fabulous and everything was perfect.
highly...
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We visited this hotel as a young family in August this year. Although the hotel was very busy with it being peak times we all had a great holiday, didn't really struggle to find a sunbed and the...
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Our experience was wonderful and felt like part of a huge family!! The management and staff at this hotel are outstanding!! They go out of there way to accommodate you and create a great...
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Hotel RIU Paraiso.
My wife and I have just returned from 14 nights at the Riu Paraiso hotel in Puerto del Carmen Lanzarote booked through Thomson. It was really, really very good. Although the hotel...
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All the staff at the RIU Paraiso are all very friendly from the bar staff all the way through to the gardeners they are all a credit to this hotel which is very clean and tidy with good food and...
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We have just returned from our 5th visit to this hotel and weren't disappointed. The hotel upgraded us to a lovely suite which was a nice surprise. We have never been disappointed with our rooms...
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We have just returned to UK after a great holiday at Riu Paraiso. Every single member of staff could not be more helpful, in reception, in the dining room and in the bar. The animation team are...
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We stayed here in mid-September for a week.
Checking in was not a problem and every time we passed reception, there were always at least 4 staff members on duty. Our room was in the other building...
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Hotel is totally adequate.It's got all the basics right. It's not super posh and the food while very good is not amazing but for the money it could well be the best value all inclusive hotel in...
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Not my ideal hotel. To over crowded rooms nice and clean staff very good but hotel is a let down because they cramp 2 hotels into one lot of facilities Dining hall bar area all crammed. ;overcrowded...
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Riu Parasio excelled from the moment we arrived. Room ready come on in and have a great stay enjoy your holiday was the feeling we felt.
Food and drink from Asian to international, Canarian to...
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Myself and my sister stayed here from 19th Sept until 3rd Oct this year.
When we arrived we were met by lovely reception staff. The room was lovely, very clean and plenty of wardrobe space (handy...
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Have just come back from this hotel,staying for 10 nights,staff very friendly and hotel very clean,food was good but the main problem is that there are not enough tables to sit all the guests.It was...
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After reading several mixed reviews we arrived without too many high expectations. Well, I have no idea how anyone could give this hotel a bad review.
Reception staff were efficient, friendly and...
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Visited with my husband and daughter (toddler) for a week in Oct. Booked last minute as a cheap getaway (although not that cheap at £2000 for the three of us). We have travelled all over the world...
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We have never visited an all-inclusive before, and after reading some of the previous reviews decided to visit with an open mind. Well, we have already booked for next year.
The hotel was...
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Recently returned from this hotel not that impressed , rooms are very clean clean bed sheets and towels when asked for.
Overall the pool areas aren't big enough for the sun beds provided as no room...
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E mailed beforehand to ask for a room in main hotel having read some of the reviews about the walk from the other side and my husband has some mobility issues, which was granted, had a room on same...
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Excellent holiday, the staff are superb and the Hotel and grounds are both kept in a very neat and clean condition. the beds are a little firm for some people, but mattress toppers are available from...
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Hotel typical all inclusive excellent room location for all eminities however hotel has disco compared to other hotels was initially great with mixed age ranges and excellent range of music rock pop...
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We stayed 11nights 18-29 September. On arrival I asked for a room upgrade if possible and Elena on reception sorted a better room for us, 218, the room was same level as reception and near over the...
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As reviewed before this has two hotels one main where everything is and another a short walk by bridge or through the grounds. Fortunately we got the main so cannot comment on the other. Again as...
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Just back from a return visit to riu Paraiso. We love this hotel and on return its every bit as good as last time. Staff always friendly. Food lovely never boring,.the hotel was very busy but there...
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We stayed at this hotel between 11-25 September for a relaxing two week break and we couldn't have been happier. This is by far one of the best hotels I have stayed in and I'm not ashamed to say that...
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Let's start by saying reception was very good, room was dated but clean hotel was very clean and cleaning staff worked very hard. Food was very poor for a 4* hotel Asian restaurant was good only...
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First time in Lanzarote lovely island even better hotel, spacious, first class facilities, polite and helpful staff, lovely size room with plenty of cupboard space for clothes, right on seafrontWe're...
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First time to lanzarote, had a excellent week, wished had booked 2 weeks. Hotel was excellent, fab choice of food , something for everyone. Very clean . Staff was very hopeful.Will definitely...
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The hotel is typical of hotels owned by the RIU company. The standard of cleanliness throughout this extensive site, terraces, dining rooms, corridors, public areas, pools and bedrooms is really...
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A lovely clean hotel, the staff are very friendly and nothing is too much trouble.
The food choice is excellent. We have visited this hotel on numerous occasions and have never been disappointed...
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A fantastic and amazing hotel and holiday from start to finish.The hotel is just perfect for walking into the old town for Friday market & stopping every now and then for a drink and for walking,not...
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My wife and myself started our holiday at the Holiday Inn at Stansted with 8 days parking. The only observation was that a continental breakfast was included - it was rubbish and consisted of very...
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Just got back from the most relaxing holiday. We arrived late due to baggage handlers reception very friendly,but food was still available which is where we were sent whilst they sorted out checkin...
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Stayed for a week, good location within walking distance of the bars and shops of the town. The hotel grounds are well maintained.
The food was excellent, plenty of choice, would recommend booking...
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We went here on our Honeymoon.
Our room was absolutely wonderful, with two balcony's in a good location.
The hotel is cleaned to an exceptional standard and the food has lots to offer, n lots of...
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We arrived following a delay as the baggage handlers were on strike. We were given our room and upon arrival in it I could have cried. The bath had the iron showing as the plastic coating had been...
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Came here for our Honeymoon. Very Clean, bit of a walk into Del Carmen itself but we didn't mind. Beer, Wine and spirits all good and the food very nice. Entertainment also very good and something...
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Well what can I say- hats off to the fantastic chefs, made service and front of house. Spotless hotel. Just come back from a fantastic week with our son. Great entertainment in the evening...
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Came here with my daughter 13 for one week. Beautiful place.
Rooms are yes a little outdated but they are lovely and clean and have a safe and fridge. Also wifi free now as previous reviews...
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3 adults and 2 children ages 8 and 9 in two rooms, adjoining, pool views and balconies.hotel was 1st class, very very clean, everywhere spotless including pool areas. Food fantastic, buffets...
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I was expecting a lot from a RIU hotel and I was not disappointed.
Good food, clean room, nice staff, fee WIFI, enough sunbeds for everyone, and decent pools.
My son was happy with his stay as well...
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Nice clubhotel, with a lot of seats at the swimming pool and with several great restaurants. The asian theme restaurant is certainly one that you should try.
The frontdesk collaborators are very...
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When we arrived we were given the option of two rooms or a suite for the 5 of us (girls holiday) we obviously took the option of the suite! It was great and really nice to all be together! Food was...
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Just got back from this hotel and we're all really feeling the post-holiday blues! We had a fantastic 2 week stay and loved every minute of it!
The hotel grounds are beautiful and extremely well...
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I can honestly say that this hotel is an ideal all inclusive family holiday destination, all the positive things that other have said are very true, some of the negative things did not materialise on...
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Visited 12-18th Aug and reading TA reviews we were confident of our expectations being met, indeed they were. Welcomed by very attentive reception staff, bags taken to room (good job as 400m from...
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This hotel and the facilities were stunning - never been to a hotel where every member of staff is so polite and sociable. Would definitely recommend. Entertainment and food were great with any...
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Just enjoyed a fabulous week at this hotel.
The stand-out feature for me, having avidly read the reviews on TA for weeks before we travelled; is that the management of this hotel clearly listen to...
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Slightly concerned by the negative views seen after I had booked but pleasantly surprised. There are 2 parts to the hotel with each offering their own characteristics; the main hotel has the...
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A very nice hotel, well two hotel buildings side by side now run as the Rui Paraiso, joined with lovely gardens and walkways between.
Booked a week with First choice and flew Thompson ( Deamliner...
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Just arrived back from a lovely week at the Club Hotel RIU, great transfer only half an hour from airport to the hotel. Nice reception staff on arrival. When we found our room it was a little smaller...
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This is a very nice hotel with the main asset in the staff. From the cleaners who keep the rooms and hotel spotlessly clean to the manager who was always visible, and approachable to talk too. Wifi...
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My wife, son (aged 5) and myself had a fantastic time during the first two weeks of August and I would strongly advise people to trust the many positive reviews (and to ignore the minority of people...
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Having a lovely stay here in lanzarote, hard to fault this hotel. Room, staff, pool, food all great. Will definitely return here. Best to grab sunbeds early in the day to avoid disappointment, why...
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Just returned from a 2 week family holiday and couldn't wait to write a review. The hotel is very close to the beach and is a large complex and depending on where you room is located get to the key...
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Best experience of a family holiday.from the start of arrival at hotel.the staff are so friendly the whole hotel/pool/restaurants/rooms exceptionally clean!!would definitely go back.The entertainment...
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Stayed in this hotel in Sept 2015. lovely hotel and very clean. Very close to the beach and in between matagorda and the puerto del carmen (new town). We hired bikes out just 5 minute walk from...
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Just returned from a two week holiday here and need another holiday to recover.....
VERY overcrowded! More and more sunbeds added to pool side to the point you could barley move! Sunbeds reserved...
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All the staff are brilliant and the hotel and grounds are spotless. The food is excellent overall but the Mexican was less so. We went as a couple and soon discovered that there was nowhere to get...
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Went to this hotel to visit friends who were already staying there, but having stayed in a riu before I expected so much more.
I have to say that reading most other peoples criticisms about this...
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On arrival our cases we were asked to leave our cases at reception which were then delivered to our rooms. We were based in the old part of the hotel which was a 5 minute walk from reception. Near...
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I'll summarise first and if you want to know more, read the whole thing.
Stayed from 21st July until 4th August. Not what I expected of a Riu hotel - not a nightmare but with some effort could be so...
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A very good hotel which is two hotels amalgamated and this proved quite a drawback if you were allocated a room in the so called annex over the bridge. All the facilities in the annex were closed at...
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ARRIVAL- Recently returned from a 2 week trip with my family. Upon arrival we were given our keys (only one key per room) and given some vague directions to our rooms, which we later discovered was...
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I was very fortunate and had a room in the main block and over looking the side of the pool. Food is plentiful and lovely. 2 other nice restaurants on site which need to be booked (no charge) Asian...
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Just back a few days ago. This is a busy hotel at this time of year . Been to a few all inclusive hotels what I liked about this place was the fact you could help yourself to lots of drinks except...
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I don't usually write bad reviews but I feel I must let other potential holidaymakers know all the facts before they book. Maybe I have just been lucky with my choice of all inclusive hotels until...
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Went with my family for 10 days was dubious about the reviews but it was great and we had a great time, been to better hotels but it's what you make it all in all a good hotel and nice weather...
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Just back from an amazing 2 weeks. This was our 1st holiday with our 9 month old and we couldn't have asked for any better.
The food and drink choice was one of the best we have ever been too, They...
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Have just returned from this hotel and have had a very pleasant time. The cleanliness is faultless throughout and all staff work extremely hard to make your stay pleasant. Our room was on the far...
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This hotel was of a really high standard. Fast check in, friendly reception staff. Our rooms were quite a way from the main building across a bridge, but we had our own shop and a beautiful pool with...
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Hotel is split into to parts main building and miles away building that has a walk way between each hotel block with a boardwalk this hotel is behind the times you have to pay for wifi were ever...
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We spent a week at this hotel fully inclusive. The good points were :- The rooms were clean and comfortable and the food was quite good. The down side. It was a long walk along a covered (roof only...
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Hotel was excellent, extremely friendly staff across all areas of her hotel. All staff very happy to assist you. Animation team were super and kept my teenager involved in activities. Food was...
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we have just got back from two weeks at this hotel staying from the 3rd to 17th July 2016 , the good points first, its clean very clean full marks to the cleaners for their hard work on this, the...
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Rooms were very clean, with good maid service . but no Tea and coffee facilaties we had to hire a kettle , for 21 Euros for the 2 weeks we stayed. We were on the 4th floor , in the old Hotel, it was...
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This hotel is in an ideal location with some nice bars, restaurants and shops just 5/10 minutes from the back gate. If you want to go to the centre of Puerto Del Carmen then it's an enjoyable 25...
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I booked this hotel with Riu as part of a two centre holiday,this being the second part. Please check out my review of the Riu Oliva which was the first half of the holiday ( and a much lower...
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My wife and I first visited this hotel in April, this year. This being something different because we always go to Sharm, but can't at present. We enjoyed ourselves so much we returned on 26 June...
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I went in December in a group of 9, four of which had been here before. Lovely hotel, the staff were very nice and accommodating, the childrens entertainment kept them busy, food was great - we went...
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We are comparing this to the Riu Tureg in Cape Verde. We were there in 2014.
1, We were put into a room close to the Disco. Room No 408. Stay clear of rooms close to this number.
We arrived at...
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We stopped in the riu parisio from 26th June till 8th July hotel is two hotels joined together by a very large bridge rooms are lovely and spacious with a nice big bathroom with a shower over the...
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Stayed for a week at this hotel. It was nice and clean and the rooms were very comfortable. As with most Lanzarote hotels it's fairly spread out. We enjoyed the Asian restaurant. Getting a Sunbed was...
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Just arrived back after 10 days at the hotel.
Rooms- Was in 3360 which was a lovely view of the pool, nice size to sit out on, good size room would be nice to have tea and coffee in room tho...
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Visited this hotel last new year and loved it so much had to return I emailed hotel to ask if possible could we have room close to reception as we did last visit not only did they give us rooms...
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Came here with my partner on our first couples holiday on June 19th.. Arrived at 10pm on first day, obviously missing dinner, they checked us in and told us dinner would be open for us again 10:30pm...
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We got back last night after a 2 week holiday,4 adults 1 child,we had already been the year before and emailed to say we were coming back and could we be around the same location as last time,not...
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My partner and I stayed here for a week at the end of June. We could not fault one bit of the beautiful hotel and the friendly staff. The hotel is suited to couples, families and groups of friends...
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Have just returned from 10 days in this fantastic hotel..
Reading negative reviews before our visit I felt nervous but I can reassure you this hotel is fab
We had room 1177 which was all the way...
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Myself, partner and near 2 year old visited this hotel in June 2016. We stayed in room 127 which was on the same level as the restaurant, pools etc. When we arrived it was 10pm but the lovely Faith...
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Great hotel, on arrival we found that we had been upgraded to a suit in the quieter annex hotel. Staff very friendly and made us feel very welcome. Food was excellent although the dining room could...
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Loved everything about this hotel.
As soon as you walk into the reception you know you have made a good choice. The staff, from Reception to Restaurant to Cleaners were all so friendly and...
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Second time here, first been 3 years ago, first off all the good things, rooms lovely clean, staff work hard, food fresh and hot, pools clean,grounds well kept.
Now the down sides, sunbeds reserve...
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Location:This is a very nice complex situated in a nice location at Los Pocillos with a short stroll to the beach and local bars/shops.
Staff:Each and every level of the personel at the Riu work...
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Close to shops, bars & beaches. A very clean establishment with friendly staff through out & you are kept well fed with snack bars open during the day & a choice of 3 pre bookable speciality...
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Would recommend this hotel to all ages. Spotlessly clean and friendly helpful staff. Food was very good with plenty of choice. Gluten free bread available and soya milk for people who require it...
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Great hotel for families close to a beautiful beach. Great food, good and truly all inclusive. Fun for the kids and safe too. Happy staff, very clean and a sleek service. Truly a four star and we'll...
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We have just had a lovely week at the Paraiso, we wanted a quiet relaxing week and that's just what we had...
Being Riu Diamond members, we have stayed in 21 Riu hotels all over the world and yes the...
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Firstly if you don't enjoy four hours on a plane with a lot of screaming out of control kids then having to wait to get off the plane and again wait a long time to get your baggage (airport short...
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We arrived the morning of June 6th, as the hotel is only around 15 mins away from the airport we arrived quickly. After reading some previous reviews we had some reservations, we knew the hotel was...
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This was our 3rd time we have stayed at the hotel over the past 6 years. We enjoyed each visit but found this one to be the best stay there yet. Without exception, we found the staff to be cheerful...
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Stayed at the Riu Paraiso from April 24th to June7th. as a family group of 9. including a 3, 6 and 8 year old. On arrival, Reception made us all feel so welcome. As it was late we booked in and were...
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We travelled back to this hotel. 29May - 9th June 2016. As we have been there before we knew the lay out of the hotel.
Every day there was something different in the restaurant. Some people...
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Second time to the Paraiso, and sadly the last.
Staff in all areas were fantastic, friendly and helpful at all times.
Rooms clean and beds comfortable.
Transfers times to and from airport quick and...
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Nice location, excellent pools and very spaceous clean rooms with Air con that actually works! Staff are friendly and helpful, but my criticism is that the hotel tries to cater for too many people...
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Reasonable speced large hotel with very good facilities, the staff all were very nice and helpfull people, its in a good location for the beach with 2 small towns a short walk away. The hotel is...
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It felt a bit extravagant, but we found some relatively cheap EasyJet flights and decided to pop over to our favourite hotel in Lanzarote for a long weekend (the excuse was a wedding anniversary...
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Myself (18) and my mother have just returned from an 11 day holiday at the Riu Paraiso.
We arrived mid afternoon and we were promptly checked in by the extremely friendly staff at reception and told...
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Having stayed in a number of Rui hotels outside Europe and loved them this was a big disappointment. All Rui Hotels we have stayed in we have loved. NOT this one. On arrival we entered into a very...
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We had a room in the Villas. It was faraway from the main building. Main building had the reception, breakfast and dinner room.
But behind our villa complex we had smaller swiming pool and punch of...
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Just returned from a fantastic week at the Riu Paraiso. Efficiently run by professional staff. Amazing food with a huge variety. Excellent variety of shows/activities organised from the hard working...
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Great stay. Very clean. Great food( loads of choices including gluten free ). Cons: no WiFi in rooms ( only at reception and extra cost ). The drinks need an upgrade( all the spirits are local brands...
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Still first class All Inclusive hotel. However, points to note:-
Very little indoor seating for the evening. Still quite cold outside despite patio heaters. I recommend you ensure that a coat is...
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We stayed at the Riu Paraiso for one week in May. The facilities and staff were excellent. Food and drinks were good. Location is superb, right next to the beach. Plenty of easy walking along the...
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I stayed at this hotel between 22nd and 30th May. We arrived quite late as we had an afternoon flight, and they had kept part of the restaurant open so that we could get a bite to eat (this included...
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Stayed at this hotel from 15/05 to 29/05 2016. Thoroughly enjoyed my visit, lovely rooms, plenty of things to do. Food lots of variety. Will return in the Autumn for sure.
Girls at reception very...
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Spent 7 days and nights here with my partner, a 2 year old and grand parents. We all thought that the hotel was very well run, clean, good clientele with personable / helpful staff. You were...
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Most rooms seem to be of a standard design, except for the luxury rooms. We thought that the room was not too bad, it has a free safe, however no tea/coffee making facilities, so bring a travel...
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We have been to many hotels in the Riu group and I have to say this is the worst we have experienced. The standard has dropped enormously in the last couple of years since we last visited a Riu...
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Having been back a week now from our visit to Riu Paraiso weather could have been better strong warm wind and a lot of cloud but Hotel works like a well oiled machine.
This is a massive hotel made...
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Paper thin bedroom walls
Too much noise from the tiled floors from ladies in heels (Riu Palace hotels have carpet and are much quieter)
Very average and poor choice of food in the main restaurant and...
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Just returned from a fantastic holiday, we went as a couple leaving the grown up kids at home! The wifi situation was a little frustrating at times as we needed to regularly check they were ok at...
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I have just returned from the Riu Parasio in Lanzarote. 1st impressions weren't great, the hotel is billed as 4 star and Thomson (our travel company) classed it as one of their premier collection...
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absolutely brilliant holiday just come back in may 2016 entertainment on the night was really good no need to venture out on a night bar staff really friendly and polite they have a bar to help...
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Eight times in four years so you will guess we like this hotel. A lot is written elsewhere so here is our honest experience. We like a hotel with good food, friendly atmosphere and a good location...
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Fantastic hotel,couldn't fault it. Something for all ages,kids club,evening entertainment and even a disco until 2am. Massive choice of food and drink,Asian restaurant fab, but gets full quickly so...
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The Riu Paraiso is a hotel in two parts. The main part in which the Reception desk, wifi, dining rooms, bars and entertainment are located is some 300 meters or more from the second block of rooms so...
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The holiday from start to finish was amazing. The hotel was clean, great food and service, fantastic facilities, staff friendly and most of all fab weather! Could not fault this hotel or resort...
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first impression very good and went down hill from there. Starting with the food very poor selection on the hot plate.The out side restaurant hygiene very poor birds walking over the food and pecking...
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Hotel:
+:
*Excellent food-really!
*Unlimited bottle water at reception
*Very clean
*You can take food outside eating areas with no limits
*No limits with drink orders but cheap alcohol
*Plenty of...
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Stayed here for a week in January.
It's a clean hotel with friendly staff.
Lovely pools and outside gardens.
Rooms had 2 single beds pushed together, but no big deal there.
Food was fine, but...
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First impressions of the Riu Paraiso where very good, we had booked a weeks all inclusive at the Hotel and arrival time was approx 8pm, upon arrival we were given wrist bands and told to go get a...
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Visited this hotel about 10 years ago. It was our first holiday as a couple. We Realy enjoyed this hotel. The hotel seemed to be divided into two separate pool areas. Ours was lovely. Great pool...
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Just returned from a week at club hotel paraiso, could not fault it, very clean, good food, fab location, would recommend to family and friends. Leave the hotel via gate and you are able to walk to...
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Good hotel with friendly staff. Martin who done the kids disco was awesome and entertained the kids greatly. Some of the restaurant staff were friendly bar one who had a grumpy face most of the time...
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My family and I just have just returned from 2 weeks at the RIU – I’ve been trying to find the hotel email address to send an email however no joy.
We (Wife, 2 boys - 3 y/o & 1y/o and myself) had a...
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We stayed for a week in March/April. The hotel was lovely. Food excellent, staff friendly, rooms were big and clean. No kettle but can be acquired from reception. TV a bit old fashioned if that...
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My disabled sister and myself have just returned from the Riu Paraiso and what a lovely time we had. The hotel was spotless and food was amazing. The staff are so friendly and go out their way to...
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Just got back from a weeks visit to Riu Paraiso, what a lovely place and would most defiantly be returning. We had a ground room floor in the main hotel which was right by everything. Swimming...
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We stayed here at the end of April. Hotel is lovely.
Rooms are made up every day. Hairdryer in the bathroom was good. Toiletry's are also there. TV and fridge but no kettle. We took our own kettle...
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We had a lovely stay, friendly staff and the rooms as spacious and spotless. Everyone had a smile on their faces and welcome you in a warm manner. The mattresses are a bit hard and uncomfy, however...
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I emailed the hotel before our trip and my request of a room in the main buliding on the top floor was carried out perfectly and accompanied by a bottle of cava ... great start
My honest opinion of...
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Excellent hotel not much around for young couples and the main town was quite a long walk away. Very clean hotel, food was adequate with 2 amazing restaurants in the hotel, one being an Asian...
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Just returned from a week at this hotel. Very pleased considering such negative reviews before we came. We had an apartment in a block in the middle of the hotel grounds, very spacious and quiet...
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just got home from week at this hotel and i can tell you its unbeatable value... location is 12mins from airport in taxi £12.. the staff are the best i have come across in many hotels mostly 5...
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12 of us stayed here from 14th April till 21st to celebrate our friend's 50th. A great time was had by all. The hotel is very clean and in a great location with staff who really went out of their way...
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We had a fab time just a shame about the weather. Hotel lovely, nice and clean food great good choices daily. Good drinks selection also. Pool was fab for our little girl, heated pool.
It is two...
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Just returned from a week's stay at this hotel. Great staff - reception helpful, housekeepers kept the rooms and general areas spotless. Towels changed daily and bed linen changed if requested...
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This is a very big and busy hotel.
The rooms are clean but tired and in need of an up-date.
The hotel was clean, tidy & the staff worked hard and are very helpful & friendly.
We went all inclusive...
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Just returned yesterday from Lanzarote. This is the 5th time we've been to the Riu Paraiso, Lanzarote and it is still as great as ever. We emailed the hotel and said we had been before and they gave...
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This is a club hotel with style.The reception staff were very helpful.The hotel was always being cleaned. It's quite a large hotel so if mobility is an issue for you check with the hotel for rooms...
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This is a big hotel in two distinct blocks, apparently the quieter side is the old hotel and the "noisier" side the new development. Our room was in the old side where it was indeed quieter and away...
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This is the second time at this hotel the staff are good very clean like the Chinese restaurant we were lucky they had the small dining room open for breakfast , as I am not a fan of the big...
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This is a nice hotel. Food is good, if repetitive. Pools are good. Entertainment team where fantastic. A proper credit to the hotel! But. The rooms are dated, beds are the hardest and most...
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Just returned from this hotel after 10 nights, here are the good points, it is very central and a walk in both directions from the back gate will take you to nice towns with shops bars and...
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We stayed here Easter week 2016 with two teenage sons. We've stayed in Riu hotels before and although a little less luxurious than some 4*s it was still modern, very comfortable, clean, extremely...
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Easy quick transfer to the hotel, received fantastic welcome with lots of information. Very big complex 1 bed apartments away from main hotel very spacious and quiet. Plenty to do throughout the day...
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Late review, our visit was last year, however this hotel was well ran, food nice with lots of choice. I travelled with my mum and 2 children (age 3, 16 ) both had a great time. We stayed in the...
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Stayed here for a week at end of march, thankfully we had a week of great weather. The hotel is situated about 10 minutes from the airport, however took over 40 minutes waiting on the thomsons bus...
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OK - all the plus points;
1. close to airport - 10 minute transfer - despite an annoying walk to buses with heavy luggage
2. reception area very nice and good luggage service
3. Staff friendly
4...
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We stayed at the Rui Paraiso from 24th -31st March 2016. Overall it was a very good experience. The hotel is right next to a lovely beach on the outskirts of Puerto Del Carmen (which is well worth a...
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Tired and run down Hotel in need of a serious upgrade, go expecting the worse to avoid disappointment. One plate with 2 insects squashed and another with food waste stuck to it at the breakfast...
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Stayed March 28th to April 4th, cleanliness was fab, staff worked hard, apart from the Asian restaurant, overall food was terrible. Pools freezing, beds hard.
Entertainment wasn't the best but...
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So my holiday had to be changed at last minute from Cape Verde. I had to be quite particular with date and what airport we flew from as other parts had been organised myself. This hotel seemed to be...
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Food was average with very similar choices each night in main buffet restaurant. Asian restaurant was much better. Hotel a bit jaded and could do with a decent refurbishment. Staff very friendly and...
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Stayed with as a family (2 adults 2 kids aged 1&2). Food was a always nice, good choice, varied & always hot. Drinks on the all-in were good & enjoyed a few cava's & cocktails. Room was spacious...
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The hotel is very clean (rooms, grounds, pool, restaurants) and the staff are very friendly.
The foods good not fantastic. Breakfast is lovely and snacks are as good as you get for snacks. The...
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As we have already been to several Riu Hotels we also decided to stay at a Riu hotel in Lanzarote. The staff was really friendly, the food good and the rooms were really clean. The hotel is pretty...
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We stayed at this hotel in March 2016, selecting it as we had stayed at a RIU hotel before, albeit in Mexico. It was the first time travelling with our eight month old daughter, so we wanted...
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We visited this hotel in August 2015 and we had a fabulous holiday. The rooms were well appointed and the facilities were great. In fact we liked the hotel so much we are returning in July 2016...
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returned to this hotel in january of this year with family and this was our seventh visit. just as excellent as ever. weather was fabulous as was the hotel and staff.food was of a high standard and...
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This was our 4th visit to the rui paraiso and we had a brilliant time. hotel is spotlessly clean. The staff are very friendly and always smile and say hello. weather was great when we were there, we...
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We travelled to the resort for an eleven night stay on Mar 7th. The flight from East Midlands was easy and, other than a short delay when the baggage carousel broke down, we were through the airport...
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Yes I agree it is a big hotel and dining room is very busy but we used the specialist resturants for breakfast and a few evening meals. The staff were brilliant, nothing was too much trouble. We were...
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Lovely hotel all staff very pleased to help, a very well run hotel, food was as expected for all inclusive. pool areas well maintained and clean we were fortunate our week was blessed with blue skies...
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Billed as 4*, excellent facilities and food. However it's more like a holiday camp the rooms are clean and good for the canaries but not 4*. It's a manically busy and the food mostly inedible (even...
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As others have said, first appearances were pleasing and staff were efficient. The hotel is very big. We were allocated into one of the apartments, which was spacious but a long trek from the main...
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Visited this hotel in March 2016 for seven nights. The staff were very friendly and helpful in all areas.The room was well fitted out with plenty of storage space and a safe and fridge.The food was...
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The Riu Pariso Hotel. The room, food, entertainment and staff all lived up our expectations.
Unfortunately the weather did not. We found the Sunbeds far too uncomfortable for our old bones. In the...
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Stayed here from the 29th Feb - 4 th march just a quick 4 night break for my husbands birthday . Been to Lanzarote 11 times in all but neve stayed at this hotel . On arrival we we had a friendly...
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Ignore the negative reviews! We have been visiting for the last ten years and have had a great time every year. Yes, it is a large hotel and yes, the restaurant is busy but the two speciality...
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We are currently on holiday at the riu Paraison. On Sunday evening there was a large number of guests that arrived at the same time so we were sent to get a drink or something to eat prior to going...
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We love this hotel because of the professional way it's run. Yes it has a lot nationalities but hang on its not England and if you talk to these people you'll find most of them very nice. We've...
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Hotel was very good food was good and plentiful, themed restaurants (except Mexican) were excellent, room was spacious room 85 in quiet area with ground sea view, at first seemed far away from all...
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We arrived 22nd february. Looked ok. Got to our room, very dated. The fridge did not work, told reception, they changed it for us that day. This is where it all started to go downhill. The new...
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Room ok nothing too write home about, Old TV room 2008 over looking the bridge, clip clop all the time doors are open. Drinks run of the mill, main restaurant as most said terrible sat next to each...
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Arrived on monday 15th February. Given a map to find our room which was nowhere near the cross on the map. The room was cold despite a bit of sun ( only facing these rooms between 4 and 5 pm) as soon...
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In brief -ignore the negative comments they are unfounded !
This hotel is fabulous the staff are first rate the entertainment team are absolutely superb. I came back with my daughter as we loved...
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Arrived on Sunday 28 th february 2016 for a week with my new partner for a glorious week of 4 star treatment how wrong was we first impressions this IS NOT a 4 star hotel as i was led to believe no...
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It was the same, very good Riu experience. The hotel was a lot busier than we have been used too due to Egypt/Tunisia incidents. This made the restaurant experience more hectic than usual and the...
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The hotel was not what we expected...was very disappointed in the hole experience. .we only stayed for 12 hrs and moved to another hotel the following day...the food was awfully the entertainment...
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Stayed here from 21/2/2016 to 28/2/2016 for our Ruby Wedding anniversary could not fault a thing staff brill very helpful nothing was too much trouble food was fantastic all inclusive was great very...
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we arrived on the 18th feb it was raining ....and it rained for 2 days ,,, very heavy at times ..
the hotel its self was great rather large to what we normally go for but staff were freindly...
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Travelled with my family for a week away in the sun. Sun is exactly what we got and the amenities helped along the way! The entertainment was great and well worth a watch. The food and drink was fab...
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arrived here at 8pm on sunday 21st , on arrival we were checked in immediately given our all inclusive armbands and directed to the restaurant for late supper . food was ample and a vast choice...
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Lots of pluses for this hotel. Reception very friendly and helpful. We didn't like our room and they moved us next morning with no problem. All staff very good and hotel very clean. Admittedly the...
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We have just returned from a weeks all inclusive holiday at the Riu Paraiso resort in lanzarote. The hotel was very clean the staff were very friendly and helpful. Our room was on the ground floor...
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Am writing this review whilst sitting in the shade waiting to go home. Great hotel, fantastic staff and cannot recommend enough the speciality restaurants, all three fantastic but if I have to...
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This is never a "Platinum "hotel ! Arrived at room to find very cramped and smelt of cigarettes. There were two adults and one 15yr old so not ideal. Second room we were shown was equally as tight...
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Nothing wrong with the hotel and all inklusive service.
But cannot recommend the hotel due to episodes where the entertainment team excluded our 8 years son from taken part in playing football with...
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Firstly the staff could not be faulted ,But the restaurant is like a bull ring first in first served.... not a very nice dining experience. Only one bar and the cocktails out of a plastic containers...
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Clean rooms and public areas. Enjoyed the holiday as much as our last two visits, will go back again in the future. Food plentiful and a wide choice. Entertainment nightly and activities throughout...
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This is our second visit to this hotel as we really enjoyed our first visit!
We know a lot about this hotel its two hotels in one, so it caters for a lot of people.
Excellent staff, cannot put a...
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Room a little tired but very clean, included a safe and a fridge. Cannot fault the staff as they were without fail courteous and helpful. Special mention to the animation team as they worked all day...
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My husband and I booked this holiday after having a difficult year. We were told by the Thompson agent in our town, Felixstowe it was going to be quiet, quirky, not many children and sedate and...
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Very good with children. Lots of sports/spa/leisure/children activities. Recommend this hotel.
This was the best holiday ever. Everyone enjoyed it and all had a great time! Go to this hotel for the...
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Property spotless and staff friendly. Large manicured gardens. Restaurant: Pathetic vegetarian main dishes and no identifiable diabetic desserts. Too many unaccompanied children in open buffet areas...
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This was our first winter sun holiday and we were not disappointed. Although the hotel was full to capacity we enjoyed a lovely week with gorgeous weather.
I emailed the hotel before our holiday to...
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Loved the hotel apart from the first few days. Our room had a leak in the roof and water was dripping in passage way and bathroom. It smelled damp and wasn't good so we reported it and got told it...
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This was our 4th visit to the RIU PARAISO and it will be our last. The standards have fallen well below basic standards. The canteen, can't call it a restaurant was manic and the most stressful meal...
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We have stayed here for 2 holidays now & loved it so much we bought friends with us last year & they loved it too. Clean comfortable rooms, friendly helpful staff & great food
will definitely visit...
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We just came back from the best hotel ever :) hotel is amazing ! We loved absolutly everything: Entertainment fantastic lots of outside activitis for young and adults actually u wouldn't have to go...
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We stayed in this hotel for our Honeymoon in july 2015. This was actually our first foreign holiday together and it was brilliant. We had our room upgraded and it was nice, the bed was comfortable...
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Nice clean hotel. Lovely swimming pools and pool bar, good location. Staff helpful.
But...... Rooms dated, old style wood and pink floral curtains and chairs. Awful entertainment, bingo, dancing...
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A very friendly place to stay nice clean hotel with good food at all times something for everyone,plenty of sun beds round all the pools the entertainment at night was some nights not up to scratch...
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My wife and I stayed here for 11 nights from 24th Jan to 4th Feb, 2016. As stated by all reviewers the Hotel once was two but now is one the separate buildings being joined by a bridge. It seems if...
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We stayed at the RIU CLUBHOTEL PARAISO LANZAROTE RESORT end of January 2016 and can I say that we really did enjoy our 1 week in the sun.
The food was excellent, if you couldn’t find anything to eat...
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Lovely hotel, very friendly staff, very clean and tidy, great food and brilliant location. Couldn't have chosen better for a week in the winter sunshine! We don't usually do all inclusive but it...
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Holiday booked through Thomson staying 7nights (all inclusive) at Riu Paraiso.
We have been to Lanzarote a few times before staying in the Playa Blanca area
so felt we wanted a change. We are also...
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the only problem with this hotel is the distance to the rooms in the next building where we where located half a kilometre away the rest of the hotel was great the staff from reception to bar and...
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Just returned from an excellent week at this fabulous hotel. It was my first package holiday as an adult (I'm typically a backpacker) and my first ever all inclusive so I was unsure what to expect...
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We came back yesterday from a week at this resort and had a fantastic time ! We went with First Choice / Thomson who were brilliant ( well done to Conrad and Ellie ). We got to the hotel about 11.30...
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Rooms and hotel grounds clean. Reception, Bar and animation team nice and friendly. However, most if the restaurant staff very miserable to say the least. Also the only restaurant opened was...
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Stayed here for 11 nights returning on January 14th. Thoroughly enjoyed it and will go again. Reception, bar staff,restaurant,pools, location,cleaners etc all friendly ,sociable and everyone seemed...
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Stayed there 14 to 21st jan for husbands birthday it was our 3rd visit it was every bit as good as the last 2 emailed ahead and requested the same rooms and we got them in the annexxe it is a lovely...
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Just returned from a 10 day break and really could have stayed a lot longer.
This is a fabulous hotel with a location that is quiet ( yet in walking distance from Porto del Carmen).
The hotel rooms...
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Returned on 17th Jan from a fabulous 10 night stay at this hotel. Everything was really well looked after in this hotel, the staff were all happy, the food was excellent and a great choice. The...
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The hotel in a word was the best organised AI i have been to,the staff in ten days,i never sore one member without a smile,the food was fresh,bar staff very efficent.the complex is very large,wonky...
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from start to finish we had a lovely time all staff friendly enterainment team so funny peppi and the rest of the gang food loads of choice rooms spotless swim up bar in the swimming pool gate at...
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Rooms. Bathroom very good, great shower constant hot water and powerful. T.V old model, programmes same rubbish you get abroad but you're not there to watch the TV. Beds, worst I've ever slept in. As...
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went here with our very close friends,and enjoyed every minute,food fantastic rooms great,pool areas well equipped and well maintained we were there for christmass and new year food was really well...
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The hotel is situated close to the sea, lovely long sandy beach, and local shops and restaurants.
It's a large hotel of two halves!! If you want peace and quiet but a bit of a walk then stay in the...
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This was our choice after having to cancel our trip to Sensatori in Sharm. The hotel was very nice, staff friendly and the rooms were very clean and comfortable, apart from the beds pushed together...
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First of all, yes its a nice hotel and the staff are really friendly and work really hard. But for me there where a few things they need to work on. First of all entertainment, well if that's what...
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I visited this hotel with my partner in January 2016. I was fortunate to get a deal on this hotel but if I had paid the full price I would not have been disappointed. Apart from the very good food...
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We were having a good holiday until part of the roof collapsed. It was a miracle that nobody was killed. Thomson really need to review this, sadly they are not interested in doing so. Food was...
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Hi went back to this hotel over christmas and the new year. Once again we were made welcome from the start. the staff were all friendly and very happy throughout our two week stay. The food was...
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love this hotel we were supposed to go to sharm so this was the amended place really enjoyed our holiday was there for xmas & new year of course its a club hotel so expect lots of children & baby...
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We Visited this hotel on 4 January, 2016 and had a wonderful weeks holiday.
The hotel is situated just 15 minutes from the airport depending on how many drop off points there were along the...
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What a great place we stayed Dec 31st for a week. The hotel is in a great location between Matagorda and Puerto Del Carmen. The main strip of Puerto Del Carmen is about a 5 minute walk, great for...
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This hotel is excellent. It's only a 20 minute transfer from Arricefe airport and the hotel is situated right on the beach. We received a warm welcome from the reception staff. The hotel is clean...
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Just returned from the RIU Paraiso after a relaxing week in the sun.
The hotel is situated about 15/20minutes transfer from the airport and while we did often here the rumbling of a jet engine it...
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Stayed for 1 week over Christmas. The Hotel is the best, staff very helpful and friendly, the room was quite big, comfortable bed. Nice to have a safe and not to have to pay a deposit. Room and hotel...
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I stayed there for one week with my son (5) at the turn of the year and we both enjoyed our stay. Friendly staff, fond of children. Nice food. Clean lodging, room layout not quite kept pace with the...
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My Fiancee and I stayed here from December 27th to 3rd January for New Year. We both really enjoyed our stay, the hotel is in a great location close to all the local restaurants and bars. The hotel...
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Stayed at the Riu Paraiso over new year Very pleasant and helpfull staff The complex is very big and consists of 2 hotels that share 1 reception and 1 buffet dinning area It also has 2 Al A Carte...
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Having had a trip to Sharm El Sheikh cancelled for the week over New Year we quickly hunted around for a plan B.
Having read many reviews we settled on this resort and are very glad we did.
The...
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We have just been on our first Christmas holiday and we could not have chosen a better hotel. The hotel was spotless food was good rooms spacious with a view of the sea,the staff were brilliant.I...
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I stayed here with my wife over Christmas. The rooms are clean and the beds are comfortable. It can get a little hot at night but there is air conditioning although ours was not that efficient. We...
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Just returned from a christmas week away at the riu. Great staff, great hotel, lovely room, lovely bar and restaurant. The layout is good, with plenty of sunbeds (although there was a lot of...
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We've just returned from a weeks stay over Christmas, 20th to 27th and it was simply superb.
Fabulous hotel, immaculately clean, lovely staff, and great food.
The staff worked so hard to ensure...
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Standard riu however most disappointed with the whole experience. Not really a bug deal made of Christmas which is why we went away. Entertainment team didn't make an effort to get to know people...
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Just returned from a week at this hotel and couldn't have chosen a better place to stay over Xmas. Everything was beautifully clean and well looked after throughout the hotel. The food was very good...
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Booked 'All inclusive' for my wife and myself here for two weeks and boy were we pleased !
Excellent value to start with so we were not sure what to expect.. Coach transfer was quick and easy...
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Myself and daughter stayed from 15th to 22nd December. Amazing hotel and the staff are exceptionally friendly and hard working throughout the entire complex. As daughter is Vegan we didn't go to the...
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we have just returned from another fab holiday at this hotel. As it was so close to christmas the hotel was wonderfully decorated. The staff as usual were excellent in their treatment of guests...
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I cannot fault this hotel, for the price we paid it was amazing. The room was clean and spacious and we got lucky with a pool and sea view.
The buffet restaurant catered for everyone with different...
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Wife and I stayed 3rd December till 10th December, we had a lovely room overlooking the pool area in 'old part of hotel'. Room was cleaned daily to a very good standard.
Great location next to beach...
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Our second visit to the Riu Lanzarote, did 7 days last year so went for 10 days this time. Fantastic holiday excellent hotel, polite helpful Staff, excellent Food, weather was good for December...
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Just returned from a wonderful week in this hotel, from start to finish service was excellent, nothing was a bother for the staff, the hotel was full and you would not ha pave known this, as it did...
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Friendly staff and beachside location together with excellent food and drinks available make this a great choice.Overall nothing too much trouble for the staff who go the extra mile to be...
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Like so many others we met, we returned to this hotel in November for a 10 day break. The service and staff are so good and the animations team are hard-working.
This time we requested to be on the...
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Just had two weeks herewith the best staff you could ever wish to meet.Special thanks to the Animaition team for making our holiday special Maria, Pepi, Alicia, Dalia, Marzia, Ricardo and the rest of...
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Date of stay: 6 -13 December. This being our fourth visit in a twelve month period says it all, and we are also booked for our fifth visit in Feb 16. For a bit of winter sun and a flight that isn't...
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When booking into the Riu Paraiso you might be extremely fortunate and get a room in the main hotel. It matters not what your initial booking preferences may have included. We requested a top floor...
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Second visit to this hotel, lovely hotel. Staff are so helpful and friendly.
Would go back here again.
Rooms are quite dated but doesn't really bother me.
Drinks are good, food is good aswell, only...
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the holiday and hotel were exelent including staff but the food was of poor quality and badly cooked although the speciality themed restaraunts were exelent .well below normal riu retraunts we have...
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I have recently just come back from this hotel with my wife(48) mother(73) and auntie(76) on arrival the staff were very efficient and got us ours room within 20 mins also a glass of Prosecco was...
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We stayed in this hotel at the end of June and had a fantastic time, We were upgraded to a junior suite in the main hotel which was lovely.
The staff were always very friendly and helpful. The...
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Large complex with some great facilities especially the pool area but needs some upgrading. Our room needed a fresh coat of paint and we found the beds quite uncomfortable. Lots going on during the...
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Me and my boyfriend (22, 19) stayed here for a week in October. Very family oriented hotel with some older couples and I think we saw about 2 couples our age during our whole stay. Alright location...
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 4:59:04 AM
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