GreenLeader Gold - Gold level
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At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com
Cleanliness
Location Rooms Service
Sleep Quality Value
They are concerned about following COVID rules; hygiene and social distancing
Food was ok.i would highly recommend to offer a better quality bread at breakfast,at least. Queques were awesome...
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I am a repeat guest of over 30+ years and this visit was even better.
I was allocated a room on the 7th floor with a pool view. The food was excellent. The hotel has a strict health and safety...
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all super super food super nice staff clouser to ocean .very clean. Room are very nice. 4 pools . 2 jackuzii. Special place pool for children . To ocean is very clouse n extra is from hotel bus...
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This hotel was fantastic, they went out of their way to make us feel safe during the pandemic and were great with us adults as well as our children. Very helpful and friendly, would definitely...
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Would not stay here again unfortunately due to Covid we were offered this hotel as an equal to the one we had booked?? No way near as equal!! Poor quality food! That was repeated all week pasta...
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Weve just got back from here a group of 14all family, lovely clean hotel, rooms really modern, covid measures in place, quite strict which was a good thing, food not so good we had a couple of fussy...
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First and formost i must say the hotel has an excellent Corona policy. Everything was arranged in details. Very good. Hotel has had a renovation. Rooms are nice although in my room i had a walk in...
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Stayed at this hotel a few times now always great want to return again this year does anyone know if it is open yet . The staff are really friendly at this hotel and animation is fantastic can't wait...
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We were a young couple that went. We got a room on the top floor all the way at the end of the corridor. We had all-inclusive, but when we decided to change, it wasn't possible. Bathroom walls were...
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We arrived at this hotel on Friday 13 th, and first impressions really good ,bright, clean modern . The dining room is large , someone has called it a canteen ! Well if you've been to the IKEA...
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The hotel and staff in general were very nice and polite. you can see that the hotel is new (or at least is just been refurbished). we stayed in a standard double room which is bigger than every...
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just got back from this hell hole the way the staff treat you after the lock down was contemptable utter disgrace and way over the top one member of management even had the temerity to tell me boris...
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In the following review, I am not commenting on the Covid-19 outbreak or the restrictions placed on hotel guests and guest facilities. These are understood and accepted. There is no excuse for the...
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I have just got back from a week stay here with my family. This hotel is fantastic value for money. The hotel itself has been recently refurbished and is great, our room was large, clean and...
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This hotel definitely surpassed expectations, could not fault it at all. The hotel itself was very clean and modern. The food was lovely with a great selection. The snack bar was always full with...
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We stayed here as a family of 4 during school holidays 6th February to 16th February.
Here is our views of the hotel;
Bedroom - Pros - modern, huge shower, plenty storage, one of the best hotel...
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Pros: the hotel has a great decoration in the lobby area, and the room I had was amazing, with a good view. Also really nice and professional staff.
Cons: the hotel is gigantic, so it's not really...
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We arrived here late February to stay for a week, when we got here it was quite late so we thought we had missed any chance on getting some tea, however the reception staff informed us we could leave...
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The hotel is as clean and welcoming as our previous 4 visits. The refurbishment is impressive and the hotel has not lost its personal touch. Special mention to the animation team and especially Ellie...
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Stayed here for a week in February half term week, quick and efficient check in, arrived just before evening meal ended so we were able to run down and get tea which was a bonus. The all inclusive...
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Stayed for a week with our 3 year old and could not have asked for much more for the money. Room was large and clean, pool areas tidy (cups and glasses are regularly collected). One heated outdoor...
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We chose the Abora Buenaventura mainly because it had recently been refurbished and matched our budget and requirements. We were not disappointed. The rooms are large and comfortable, the staff...
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Great for families, hotel is modern and spotless, great facilities for kids, good range of food and drinks, location is fab near the shops, bars and beach transfer 25 minutes from airport 24 hour all...
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Returned yesterday from only spending a week here thank god.
Rooms were clean and spacious & so was the Hotel & grounds.The staff all worked very hard, especially the animation team, Ania especially...
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We were a little bit concerned before arriving at the Hotel due to some of the poor reviews, but we had absolutely nothing to worry about. The hotel is exceptionally clean, staff are very friendly...
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We have just returned from a fabulous holiday at this hotel with our 2 boys(6 &3) and it is by far the best family holiday we have had. Hotel has just been refurbished and you can tell as it is so...
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This hotel is axing the food is out of this world the staff are helpfull in every way possible the hotel is super clean very family friendly I'm already looking forward to the next holiday here...
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My husband and myself spent three weeks at the Abora Buenaventura hotel, it is a lovely hotel. The grounds are kept immaculate, also the swimming pools. The large pool was heated which was a...
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Just back at the weekend from the fabulous Abora Buenaventura hotel in Playa del Ingles. Booked last minute but how lucky were we to find ourselves here, it’s a great hotel, fun and friendly. Our...
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We have stayed at the Buenaventura (in its many iterations) on many occasions over many years. We've always enjoyed ourselves and felt we were getting value for money.
In December we paid our first...
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We have been to this hotel at least 7 times but this was the first time we had been back since it was revamped.
This has had some big changes to it and it is a lot better especially for people with...
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Hi we are here at the moment, the check in was fast and efficient staff on reception very nice and know what they are doing, we where initially given room on 7th floor way out the way, good view but...
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Being regular visitors to Gran Canaria, we decided to treat our son and daughter and show how wonderful the island is.
This was our first time at this hotel but it was not disappointing.
Check in was...
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I stayed here years ago when it was IFA and decided to book again following the refurb.
I was impressed from the moment we arrived due to the modern reception area and pleasant staff.
I highly...
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We have been coming to this hotel for many years and now that it has been refurbished it's time to review it once more.
This is a very large hotel but the grounds have lots of separate areas to suit...
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My wife and I went for eleven nights ,the hotel was absolutely beautiful inside and out with two pools a quieter one to chill and a noiser one with pool games and entertainment all day .The only...
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had a lovely stay at the abora buenaventura,check in easy,rooks lovely and big,comfy beds,rooms cleaned and fresh towels everyday to a high standard,its a massive hotel and all the staff work very...
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We stayed just after Christmas and stayed for the New Year.
We booked the deluxe room which was located in a quieter area of the hotel.
We usually stay in Adult only hotels but this hotel was very...
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We stay for one week, in Luksus room. Its very clean, and nice room . Theres was velcoming red wine and Glass, slippers, gown and different Things in toilet artikles.
Nice bed to sleep in. The food...
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arrived 19th january just returned .hotel spotless staff amazing rooms nice n big we had deluxe room dressing gown slippers wine on arrivel my only gripe was the beans at breakfast wasnt hot was o...
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Just came back from a week at this hotel and a I wont be back. The Cleaner is a disgrace she does not leave toilet roll or clean rooms only makes bed also cleaner decided to take 1 of the room cards...
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The hotel has recently been renovated and looks good for it, the reception was bright, clean and spacious.
I booked an all-inclusive room but on arrive was offered an upgrade to a larger higher floor...
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lovely hotel set in nice grounds. room excellent ,nice firm bed .walk in shower ,telly showed two English speaking movie channels ,sky news ,BBC world news ,euro sport and sometimes BT Sport popped...
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Since our last visit the hotel has been renovated, The rooms are excellent as well as other areas.
Food (All Inclusive) was very good,
Service excellent. The location is very convenient, near the...
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Well I don't know who this Leslie Carter is who wrote a review a few days ago, but he needs glasses. All inclusive with Gordons gin. Smirnoff Vodka, Balentines whisky and much more. The food choices...
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My review will be a longer then usual because I just want to give a good picture of this place, to avoid others to have a disappointment.
We had chosen this hotel based on TripAdvisor reviews, but...
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As I sit here watching the animation team wrap up the stage for another night of astounding energy and performance I am propelled to leave this review. Lopesan Hotel group have done something that so...
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Great hotel, staff were very helpful and hotel was clean and tidy, i believe it was refurbished 2mths before my visit so all the rooms very fresh and clean, location is good not to far from the beach...
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Stayed a week here in January.
Had a brilliant time on all inclusive.
Room was fabulous,had great view of sunset in the red block.
Food great and plenty of choice.
Had more choices of dishes in one...
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We visited here in early December with friends. We upgraded our room which meant we had robes, slippers, a coffee maker and additional toiletries. Our friends had upgraded to a garden view room which...
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We have just come back from spending 2 weeks at Bueneventura the last time I reviewed this hotel it had a title of "Dont go anywhere else" and we had been going twice a year for the previous 3-4...
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What is wrong with people reviewing this hotel?
I was worried after reading reviews here for this hotel, that I had made a brutal mistake.
People that don’t rate this hotel shouldn’t come on...
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OMG what happened to the food? The hotel has renovated the walls and the bathrooms but forgot that the food is a very important part of the vacation. The food was just terrible. I would say, they...
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Myself and my daughter arrived at this hotel on 21st December. Check in was excellent. lovely Big room, plenty of cupboard space and lots of hangers. 3 pools all excellent. We were dreading going...
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We spent 10 nights here for Christmas eve and NYE with the family.
We found it quite poor for a 4 star establishment.
Parking is an issue as very small and always busy.
The rooms are very noisy...
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When I booked this hotel it was categorised as 4 star but it's far from 4 star.
Firstly the positives, the location is v good the rooms are excellent and staff are generally very pleasant.
The big...
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Where to start
been coming to Gran Canaria for over 20 years, up until a few years ago we have always stayed Self Catering. For the last couple of years we’ve stayed at Riu Papayus in PDi however...
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We came to get away from all the commercialism humdrum of the day...and choose this hotel for its availability and reviews. Absolutely wonderful, the transfer from the airport, the welcome at the...
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Poor to say the least. The food was very poor which other guests agreed. It seemed to be geared to all inclusive guests who were helping themselves to drinks and food. Being g half board I felt a...
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We staying a week in the hotel from 15th dec to 22nd as a family of 4 with 2 rooms.
The rooms were very spacious and modern, with small fridge to use and cupboard area, tv with about 4/5 English...
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If you want to smoke or have you & your children breathing second hand smoke all holiday, then you will love here. It’s sad to say this is our lasting memory but it is. There are some very good parts...
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This is our second and consecutive years to stay at the Buenaventura hotel. Really enjoyed Christmas 2018 there, but felt, whilst comfortable and good service, needed an update and refurb. Seems new...
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Good 3* hotel as advertised. Very good outside swimming pools and good bar.
The kitchen was OK, but some meats like steak or skewer were made in rush and under-cooked.
I would also add more variety...
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Overall this hotel was OK. But food quality let it down big time. Not bad choice at breakfast and lunch just not our taste but dinner time food was awful. I ate in restaurant once at night then ate...
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Lovely clean hotel staff always cleaning very modern decor the entertainment wasn't for me so stayed mainly at bar near reception food was fine we was all inclusive so could help our self to drinks...
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Visited for week before xmas, lovely modern rooms, hotel very clean, plenty of staff. Food good. Typical buffet A/I, gets bit boring after few days but not too much to fault other than the toaster...
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Have to say this is a wonderful hotel. The place is spotless.
The dining area is clean and pleasant and with the amount of people that go through in one, very good choice of warm and tasty food. I...
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Have to say that its an impressive hotel,and also a very large hotel,our room was on the very far side,which tbh is a bit of a walk.
The lifts around the hotel were very good and easily...
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We stayed for one week in early December - really nice hotel : spotlessly clean , absolutely brilliant staff and really good food and (unlimited) drink.
I would have given this 5 stars but for...
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We went as a group of five in three rooms. All inclusive and great value for money. Plenty of choice of breakfast items hot and cold, lunch was also plentiful as was dinner, never had to queue and...
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had read some reviews and was a bit worried. No need. Hotel was excellent. Very modern and bright. Every area was so clean. all the staff were friendly. It is a big hotel and could be busy at...
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Everything was great, location, cleanliness, service, rooms now have a fridge which they did not last year. My only negative is lack of choice in restaurant but I am a fussy eater. Breakfast would of...
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Be going to this hotel for 11 years the whole part of going to this hotel was Freddie bar great staffed but sadly the have turned it into a bar that wouldn't be out of place at a music festival...
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Excellent hotel - repeat visitor! Food and decor really good and location is convenient with hotel offering a quiet stay - room facilities are good - will return again - thank you for a wonderful time
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Been coming here for over 30 years. Lovely welcoming staff, Very clean hotel, nice decor , nice bedrooms and restaurant. However, there is now no ambiance at all during the evenings. If you just want...
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Just back after 1 week stay with newborn and young child. The rooms were lovely, TV only had 4 channels that were English which for a mum that is in the room early isn't great however would recommend...
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Nice hotel, nice location, nice food. But the restaurant was extremely noisy, like a canteen in a public building, and when eating outside, you sit next to smokers. If you want to sleep - or just...
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We recently booked a weeks familymoon after our wedding in October 2019. We honestly had a fantastic family holiday and the hotel was recently renovated so very fresh, clean and attentive staff...
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Really happy with our stay!. Made to feel really welcome at all times as the staff are so friendly and smiley. They are always happy to help. Great location it is only a 10 minute walk to the beach...
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Very big hotel, but good staff and reasonable food. Nice new furniture and decor. Location makes it easy to walk round in Playa del Ingles and nabour areas. Or by bus. Se used the hotel-bus to the...
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Stayed for a week B&B mid November. The hotel has been renovated but it's nowhere near finished yet. There's construction dust on all the floors, including the bedroom, and you frequently see workers...
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The Abora Buenaventura is a newly refurbished hotel, that now has a four star rating.
I have stayed at the hotel for holidays for the past 20 years.
We found the newly refurbished hotel looks as if...
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Staying here with my wife and my 2 year old daughter.
Hotel is immaculately clean. I mean immaculate. I couldn’t fault the cleanliness whatsoever. Can’t even say I seen one bit of litter.
Check in...
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Just back from a two week holiday and had a great time from start to finish, staff friendly, rooms spotless, there was plenty of food in the restaurant from breakfast to evening meal loads to chose...
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I would recommend this hotel without any exceptions. This property is still under renovation so I believe that high standard which they offer will even increase in the near future. Very good value...
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Looks like it could be a great hotel but supposedly been refurebed and reopened, but clearly not complet, lack of information across hotel, and many snagging items to complete make it look...
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This is a newly renovated hotel. The rooms are very up to date and cozy.
24/7 snackbar with fine varity of food.
Restaurents (morning lunch and dinner) are very very noisy, and food is in general...
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After the reconstruction most positive are the rooms, here the bed, matrace, pillow and cover! Bravo! We slept very good - and this is an important part of a good holiday.
We miss the Honolulu Bar...
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We’ve been coming to the Buenaventura for years now and were excited about seeing the refurb. We arrived on the Saturday after the Wednesday opening and understandably not everything was finished...
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Hotel has been recently refurbished so has a modern design to it currently. You can tell they have rushed this to get it completed as some of the finishes are not great. Workmen still finishing off...
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Amazing holiday.
Been in the hotel already 5 time and every time I enjoy.
The animation team are amazing, friendly.
Also Iva the person she work in the bar she absolutely amazing she still remember...
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Stayed here all inclusive for one week with my daughter
So glad only a week , main issue for hotel is lack of food choice and it was always cold , visited lots of other all inclusive hotels with...
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Nice hotel in a nice location. The hotel offers offers for all age groups. Nice to find places of peace and quiet in the pool area. Children and entertainment are on one side of the main building and...
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On a 7 day family holiday I do not have very much bad to say about the hotel or the staff as both the room was very clean and well presented and all of the communal areas. However they do have a rule...
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We stayed at the Abora with a family group of 8, including elderly Grandparents and 2 children, following the recent refurb and unfortunately it did not meet with expectation.
On arriving at the...
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I stayed here last month on all inclusive basis. On arrival I had a very friendly greeting from the receptionist. The hotel has recently been refurbished To a very high standard. The room I had was...
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A very nice comfortable hotel. Beds were comfortable and rooms have air conditioning.
Food was great with lots of choice and snack bar throughout the day. Good entertainment. Staff very friendly...
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The hotel on arrival was beautifully decorated after its recent refurbishment, We arrived at 2am to a speedy check in and snacks and drinks still available. The hotel room was beautifully decorated...
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One holiday with the family and never before have a stayed in a hotel, were the children can’t stay all day having fun in the pools. When you arrive you think what lovely pool areas and then you...
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Last stayed here in 2015. The hotel has been revamped and facelifted since then for the better. The interior is modern, airy, bright and up to date. Rooms are lovely. Spacious and modern, several...
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Rooms are clean and fresh. It had a modern look. The beds were very good. The all inclusive food was also ok. Specially the breakfast buffet was top. Everything you ever dreamed of was there. The...
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Dear Abora Lopesan Management
Please can one of you go for a swim in your freezing cold swimming pools and hopefully realise why only 1% of your guests decides to have a swim.
Seriously I have never...
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At first glance the hotel looks really nice, but when you look closer the renovation is poorly executed. Smudgy painting on the carpets, on the lists and other things.
The cleaning was terrible in...
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Reception staff were quite rude and unhelpful when checking in. Pools were freezing could do with heated pools, also needing a bit of work on floor tiles inside the pool as my son cut his foot on...
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great all inclusive, many swimming pools,bars at pools, jacuzzi next to pools, shows every en=vning, games for small and big next to pools or in water, the only bad about hotel is that is a big hotel...
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It's very nice place for the familys. Good organized and friendly staff. We happy to spend our holiday time Buenaventura Hotel. Mini clubs. Mini disco it's was best time for our kids 🥰 5 stars form...
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Just returned from a 7 night stay at Easter with the family and it was excellent. Massive complex which is about to be shut while they refurb it. I had read this before going and was wondering what...
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On arrival we where very happy with the hotel. The only issue we had is the walk to room was a distance, although we did have cases it was not an issue. The room was very clean but dark unless the...
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We had a great time here made my holiday easy with there been just me and my 6 year old. We stayed all inclusive. The food was ok wasn’t a great choice but we eat every night. The drinks was great...
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very friendly personal and animation team in a hotel with a lot of out/insithe games, good food/drink, every day variabler, divingschool ,super cozy, 900m near the beach with lot of shops and...
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BETTER THEN EXPECTED!!
We had our holiday from 7th - 18th April and we couldn’t be more pleased with our first jet2 experience.
From the moment we arrived the staff were very helpful and friendly...
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good services personal and cleaning pool area. The services are goods. The night offer to spend the time was not very great. The shows start and finished early. The cleaning rooms was good. The...
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Fantastic animation team! We took our 5 year old daughter and she loved every minute. Nothing was too much for the staff and everyone was extremely helpful and friendly. A lovely hotel with lovely...
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This is a fantastic hotel for families. It is exceptionally clean, the staff are very polite and helpful and the entertainment team work tirelessly to make sure everyone feels welcome and has a great...
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No complaints atall, superfriendly staff, family friendly and great entertaiment during days aswell as evenings. The hotel provides something for all, kids and grandpas, mothers and teenagers. I...
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I would recommend this hotel to all of my friends. We had a great week.
The hotel was perfect for us. The food was great with tonnes of choice. The staff were all really friendly, welcoming and...
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Friendly hotel with food food and drinks, very clean and close to main area of everything staff very Helpful, only bad thing is you have to now pay for towels and if you want them changed you have to...
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We visited the hotel for one week commencing 29th March on an all inclusive basis. We emailed our preferences regarding room and indicating mobility issues. These were given the appropriate attention...
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Hotel was large around 900 bedrooms on 8 floors, found room to be adequate for what we wanted, comfortable bed with an extra pull out Divan if requires, fair space wardrobes for two of us. We were on...
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Amid the huge complex,tucked away,not so far from the towering palm tree lined pool is the British Bar.
Considering the swathe of all inclusive gastronomy and refreshments here,nothing beats the...
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We got given a quiet garden view room.
We were very happy with that.
Beautiful and well kept gardens with sunbeds an mattresses. Very relaxing sunbathing.
Food was ok, very similar to other...
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My first two days was half board, Then I upgraded to full board, As I've never been on full board ever I didn't know that you can have your drinks included, I paid all week for our drinks, Our hotel...
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The hotel was very clean throughout. Our room was spacious I liked the colour scheme and I understand it is having a refurb. The pool, terrace and garden is fab. Plenty of entertainment and good food.
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Just returned from a week at this hotel on a half board basis.
On the whole, very pleased. Good selection nice food although a bit manic at breakfast as with a lot of buffet style dining rooms.
Nice...
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So when we arrived the reception told us to go for food as lunch was ending which was nice. When we arrived back we got our keys and vaguely got told where our room was, but no other information...
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On the positive side. The food was fresh and good. The staff was friendly and courteous. On the negative side. The electronic passes to get into rooms failed to work too often. During our 7...
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We (a family of 3) stayed at the IFA Buenaventura Hotel in March 2019 for two weeks. The hotel is closing at the end of April 2019 to undergo a much needed extensive refurbishment which will include...
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Room cleaning great.
Horrible food
Excellent sympathy
Top Location
Swimming pools
All Inclusive bar great
animation Good and dear
Good rooms
good accesses
Snacks
Super friendly employees
Water from...
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Very crowdy hotel. Finding a decent table at the restaurant is a challenge... The food buffet is good though.
The pools are freezing cold. We went there in November and we really couldn't even dip...
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Very good 3 stars hotel may need a little upgrading paint and some fixtures dated otherwise fine clean throughout we we're all inclusive the meals excellent plenty of choice the beers wine and...
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I will recomend this hotel to my friends.I meet there friendly ,polite staff,clean,spacious room with sunny balcony ,a great variety of food ,calm garden with sunbeds to relax in. Hotel is situated...
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Lovely clean hotel and excellent value. The staff are so friendly. The animation team especially Ellie are the best in any hotel we have ever visited. We spent a wonderful week in February at the...
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Stayed here as part of a cycling trip. Well positioned for cycle routes out of town. Large hotel. Efficiently run, effective dining room with plenty of space and wide variety of food. Reasonable...
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This hotel although showing signs of age it was just right for our relaxing winter break. The room was large and spotlessly clean. The food was a buffet, the choice was well varied and quality. There...
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Just returned from a weeks all inclusive. We have no complaints. We had a fantastic time. Hotel is spotless. Food good and varied. Pool area and gardens beautiful.Staff especially the entertainment...
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Just come back from a week at this brilliant hotel everone from the housekeeper through to to waiters and serving staff were second to none they couldn't do enough for us the hotel was spotless...
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Why second time in Buenaventura? Because we like its location in Playa del Ingles. The rooms and beds also. I was, nevertheless, a bit reluctant. The first time we did not like the attitude of the...
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We had a fab time at this hotel. All the staff are fantastic. The entertainment staff are sure to get you involved. Due to be refurbished this year, can't wait to go back and see what it's like...
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from the moment we walked in we felt welcome at the hotel, the animation team are a credit to the hotel especially Matt and Tamara who went out of they way to make us feel at home and had a good...
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Went in February for my birthday, Hotel was a bit dated but is being upgraded ready for next October, not sure when they start. Rooms were spacious and comfortable, buffet meals were good. 2 pools...
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We stayed February 2019 for 7 nights all-inclusive. Overall, a good experience for what we paid. Food and drink were good and all staff helpful. Pools and sunbeds and ents staff all good. Rooms were...
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Lovely accommodation with beautiful gardens set around a dated but still lovely hotel, our room was on the ground floor with a view over the pool and grounds and the room was adequate but no kettle...
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We stay at the IFA Buenaventura in Feb 2019 and had a wonderful time ,all the staff were very friendly and helpful and the animation team never stops, they are always on the go. When we arrived at...
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Good price / quality ratio. The breakfast buffet was good and extensive. The evening meal was fine, often the same and not always hot. The staff were very friendly and helpful.
We have had a very...
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Really nice hotel with friendly stuff, two big pools (one with animation program and one quite too relax), breakfast and dinner was excellent! Cocktails (for non all incl) at the bar were tasty but a...
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We have just returned from a three week stay in this hotel and have had a wonderful time. The rooms are spacious and comfortable, with the best shower we have ever had. The hotel is clean and...
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Leaving aside we know the rooms need updating, which is being done this year - what a fabulous hotel - friendly staff from the minute you arrive, reception, managers, waiters and cleaners all want to...
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Second time at this hotel and again we had a good time. We are a family of 4 kids 4&2 and enjoyed our week. Staff can't do enough for you and animation team very friendly and the show's they do were...
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Normally stay at 4 star hotels,but took a chance with Buenaventura because of reviews. So glad we did, the hotel is in a great location,food is excellent,animation team night time shows were...
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11 of us, 3 families, meet up at the IFA Buenaventura last week. As the organiser I was a little concerned that my choice of hotel was going to be OK. I needed of worried, from the moment we...
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Just returned from a week at IFA Buenaventura. We loved it! Special thanks to the fabulous Animation team. They were great with all our group and the reason we only left the hotel twice all...
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I do not! Repeat do not! Recommend this hotel! It was not understanding to the issue that occurred to us at the very beginning of our hotel! Making us pay little of £1000 out of our pockets that we...
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Nice hotel, typical beach hotel. Lovely breakfast buffet and OK for dinner.
Room was nice and spacious, clean.
The only thing that we are very disappointed with is we didn’t want all inclusive as we...
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all inclusive: good breakfast, lunch and dinner. the drinks also good. Hospatility is high level.
rooms: dated but very clean, very much space
pool: very clean but the water was little to...
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Great hotel had an amazing holiday. The Animation team made our holiday they put so much work in and care about the guests. We had no need to leave the hotel as they had activities all day and made...
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Daniel & Melissa from the Entertainment team are world class. I cannot rate them high enough. They provided us with fantastic fun all holiday long. We stayed for 2 weeks and each day they made our...
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Staff excellent, hotel closes this April for refurbishment for six months.
So as the hotel stands now its tired, so it's unfair to judge now.
Need to wait for it's reopening in october before it can...
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When we arrived it was quite late so we received a little bag and there was sandwich, fruit and drink which is really nice of them. The beds was uncomfortable very had I couldn’t sleep proper, but me...
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Really enjoyed the stay, decent location. Easy to get Beach and shops. Food is the standard buffet with a decent variety. Pools are nice, entertainment is very good. Overall a nice place and holiday...
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We have been coming to this hotel for around 7 years. Never had a problem until this year. Our booking had been made and upon arrival due to a clerical error we were told we would need to pay an...
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2019. Januar, IFA Buenaventura Hotel, a quick feedback:
--positive: beautiful 3* hotel, very impressive garden, palm trees, foods are fantastic with a great selection, fresh local fruit, big room...
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we have stayed our 4th time in ifa buenaventura and again animation team was superb thanks for them , rest of the staff is very friendly and nice aswell , rooms a bit outdated but they are going to...
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Stayed in this hotel on our recent trip to Gran Canaria (24-31/01/2019). The rooms were spacious and having two large pool areas meant there were pretty much always sunbeds available (although it was...
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Thoroughly impressed.All staff in dinner restaurant were so nice and polite, always smiling and happy to help. Great service and a great experience! The food was well presented with lots of choice...
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We have just returned from 3 weeks at this hotel, and we had a fabulous time , the rooms are basic but comfortable and cleaned to a high standard every day . The food is good , plenty of choice...
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Currently at hotel on half board be aware dinner does not include water be prepared to pay for it
Have travelled world wide and this is the first time asked to pay for draught mineral...
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Absolutely lovely hotel everyone very friendly and great entertainment and staff. Very and highly recommended. Pool heated and so many sun beds to relax on. So much food to choose from and all the...
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Stayed 10th to 20th January..... Similar time to last year... Bumped into couple from Belfast and 4 couples from Germany who were at hotel last year.... I sent an e-mail to IFA hotels asking for 2...
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Just returned from this hotel where we stayed for 9 nights, on arrival we were allocated are rooms then told if we hurried we would make lunch which we did and it was ok finding the room was another...
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I stayed here just before Christmas 2018 with my wife & 3 year old son. this is genuinely one of the friendliest, cleanest places I have ever stayed in. the staff were so helpful and friendly. while...
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Food here was nice enough. Plenty to chose from though 2 weeks it did get slightly repetitive. Think rabbit was the main meal 3 times in 2 weeks. Drinks were nice enough and on a proper pint glass...
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i love this hotel iv been there 5 times,food nice staff lovely and the entertainment team fab,shame its not open in sept 2019 cause i be there again,the pools are nice,the hotel is central from the...
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A great weeks holiday excellent all round reception staff couldn’t be better clean rooms every day great food and entertainment clean grounds and pool area excellent value 3 star hotel I have paid...
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Big and good hotel. Friendly staff and very good kitchen. Fantastic animation programm. To minus - there is loud music till late hours almost every day and they should prepare more sitting places for...
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Im not a fan of these big resorts! Overall this hotel is ok! If i get a good deal in the future i wouldnt hesitate to come here again!
The food is actually very good and lots of choises! This is a...
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I had a fantastic time at IFA Buenaventura, it was all very clean and tidy, all the staff were nice and friendly. The food was brilliant even at the snack bar (and the cocktails were fantastic too...
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A long weekend stay Friday to Monday at this hotel all inclusive. This place ticked all the boxes close to the centre a 5 euro taxi ride from the Yumbo Centre. Food was the usual fare buffet style...
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Here presently for a week on my own recovering from shoulder surgery.never in canaries before. Researched hotel on TripAdvisor. Look more at the positives rather than negatives.yes it needs upgrading...
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Had a lovely time. Place was very clean rooms spacious. Staff lovely . Food good . Sunbeds available Central . Only negatives pool freezing . We were situated in front of the noisy pool and found...
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It’s big, busy and loud. This type of hotel is not really my thing but if it’s yours then you can’t fault the place.
They do what they do well.
We went for a week half board over Christmas.
The...
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just needs a good lick of paint here and there I do believe it's closing for 6 months next April. was there over Christmas plenty of food and all inclusive drinks.
the animation team work so hard and...
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The Animation staff were brilliant all week. Very entertaining and friendly for all ages. Brilliant family hotel. Once the rooms have been updated in April this will be a brilliant value for money...
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another great Christmas holiday at IFA Buenaventura hotel the 2nd year running and it was as good as last year we had room 639 witch is over restaurant looking out at the quiet pool room was always...
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This hotel is very large rooms out dated long walk to get to rooms , entertainment is only youths messing about same most nights not a place for none smokers it’s everywhere.food is only just ok you...
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Our room was on the first floor a short distance from reception. Check in was fast and efficient. We paid for the room safe which was worth the €14 for the week. The same cost was for having WiFi in...
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Nice, but aged hotel. The stuff if nice and friendly. Buffet is ok, can be better.
Horrible if you get outside. Every third table is a smoker. There are no special areas for smokers. So outside...
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I arrived home yesterday having spent another great two weeks at IFA Buenaventura on an all inclusive basis.
The staff are all very friendly and professional. The food is very good and there is...
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So where do I Start, first of all it states FAMILY FREINDLY hotel in the brochure and on the website when it is far from this. Their version of family friendly is put your children in the kids club...
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We booked for this hotel on an all-inclusive deal for the two of us and our 2-year-old son, as well as my wife's parents.
When we first arrived the staff were extremely friendly, and all made a big...
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It’s a what older hotel.The rooms are clean but not modern.The facilities are good, Nice swimmingpool.The entertainmentstaff was very kind and enthousiast. At the end of april the hotel closed for a...
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It can be a bit of a walk to the reception etc. but its not a problem when you have had a few beers.Apparently its going to be closed next year from April to October for a large refurbishment...
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This hotel is brilliant as it suits everyone from young couples, families and even older people. It caters for them the entertainment is brilliant and there is something different on every night. The...
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Freindly reception.Rooms a bit dated.Pool area crowded but lovely.Animation team omg they were awful when people say no they dont want to join in there silly games they should that no means...
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Although the hotel room was very spacious an comfortable the food was not so enjoyable staff not so friendly , drinks were not always as ordered when you finally got them (we were all inclusive...
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Rooms very dated with no air conditioning food very repetive and cold. Staff very friendly and accommodating loved the animation team very bubbly tried get everyone involved something for everyone...
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We had a brill time at this hotel. We travelled as a family of 3 including a teenager.
Check in was painless and quick.
Rooms are basic but large and comfy. Our room had twin beds instead of a...
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on arrival we were checking in , the lady at desk said the Resturant was closing in 15 minutes so go and get some lunch and check in once you,ve ate which we all though was a nice start to our...
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I would say that the Animation team was very poor more for play school children, they even behaved like little children screaming shouting and very irritating. Normally about 3 o'clock we would go...
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This hotel along with the reps at thomas Cooke are a joke had to move hotels because the room was unsafe complained they did nothing accept put a bed in the middle of the room
The manager wasn’t...
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We visited this hotel for two weeks from 2 November 2018 and would have to say that the stay was most enjoyable. Before travelling we had looked at many of the reviews on Trip Advisor and were in...
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Recently stayed here for a week while in Gran Canaria. Really good location for access to the beach and shopping centres without being on a main road.
Our room was a good size with a sea view on the...
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Have stopped here several times over the years and so booked again immediately after my stay in May which was great.
Unfortunately I have been informed by my travel agent that it is to close next May...
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The whole Team are a credit to the Hotel as we have experience on our previous visits. Reception staff friendly and efficient. Bar & waiters work very hard and always want to provide a quick and...
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We spent a week at this hotel. Booked a double room with extra bed for our 9 yr old son when we arrived we got given a twin bed with an old, uncomfortable and knackered looking sofa bed. We...
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fantastic hotel the food was really nice and the entertainment was exellent! not far from the beach and the pools and cleaned and tested every day! the food was fantastic and the choice of food is...
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Hotel is very basic, no air condition in rooms that’s €6 a day extra, no mini fridge in rooms that’s €6 a day extra, to use the safe in the room it’s €6 a day, for WiFi it’s €6 a day. The hotel calls...
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Please ignore the negative reviews!!!! Just come back from an amazing holiday in this fab hotel. Where do I start receptionists always helpful the food WOW so much choice from salads to roast...
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I stayed in this hotel 7 nights, beautiful entrance and reception area and friendly desk staff. Rooms are clean but basic although they were in the process of refurbishing the rooms, or so I heard...
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The animation team were brilliant. My issue was the hotel manager after my 5 year old cutting her foot for the 3rd time that day I wanted to speak with a manager in which I waited for no one came...
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My wife and I enjoyed a week in the Buenaventura hotel from 25th October - 1st November.
I've got to say, I can't really understand the negative comments on here about this place, It is as...
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Arrived on the 5th Nov 2018 from the first impressions looked a lovely place when got inside I was amazed how big it was I greeted by lovely receptionist and was very welcoming was given my room key...
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I am currently staying in this hotel. We are half way through our week and I feel the need to write the review already after the incredibly rude staff we encountered just now. We got back to our room...
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We stayed here from the 15th October for a week and have never stayed in such a huge hotel. What a surprise! The staff were really helpful, we arrived with only 20 minutes of lunch time left, but we...
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Amazing how such a huge hotel operates so smoothly! Puts many a smaller place to shame. If I return to playa del ingles I would return to this hotel without doubt! Location superb as well, decent for...
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We stayed at the IFA Buenaventura for a week. Food was ok. Much of the same everyday. And not very hot
Not much for my fussy 9 year old.
The animation team as they are called are very loud and not...
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Big hotel all the hotel staff are very friendly. Food & drink ok typical all inclusive could always find something to eat. Nice big room nice big balcony but no Aircon so could be a bit hot in the...
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Our family spent 2 weeks in this hotel and had such a lovely time. The staff were super nice and the animation team was the best I've ever encountered.The rooms are big, a little bit old but they...
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Me and my partner had our first holiday here, and couldn’t have booked a better place. The staff was very kind and helpful, the food was lovely and there was plenty of bed around the pool to avoid...
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When we arrived we knew it was going to be very busy. We arrived early evening so decided to have dinner around 8pm. It was like a cattle market and no space. For the size of the hotel the dining...
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I am writing this review from a sunlounger by the hotel pool and hopefully I can allay fears that people may have reading some of the reviews on here. Now to address some common complaints:-
- This...
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I travelled with a group of 13, ranging from 1 years old to 60's.
Rooms -
Lots of reviews state the rooms are dated, however I don't believe they were that bad. What do people expect from a 3...
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We stayed here not by choice but because our hotel was overbooked, if we had read reviews on this hotel we would definitely not choose to stay here, it is the very opposite of our type of...
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Visited this hotel with my daughter for a short 4 day getaway.
Very warm welcome, lovely very large room.
Great pool area, lots of sunbeds.
Food usual all inclusive but was hot and had something...
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We are here now at the Buenaventura and have been here 4 days out of our weeks stay.
We knew when we booked that it was a 3 star all inclusive hotel, that the all inclusive drinks stopped at 11pm...
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We had a great weeks holiday with you. We loved everything about the hotel from the vast variety of food options, the AMAZING entertainment team who made my holiday, the all inclusive package and...
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A little daunted to start with as the hotel is huge but there is plenty of room for everyone. Rooms large with huge balcony which we kept well cleaned. Restaurants never over crowded but they do ask...
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What a great holiday. The room was good, clean and quiet.
The food was nice and the staff were very helpful.especially the reception team.
They have the best animation team we have ever seen. They...
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Well were do i start. We booked through Thomas cook, who we have been with before so was expecting a good hotel for price we paid. So when arriving we saw entrance saying 3 stars so where a bit...
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Good disabled access plus chair for the pool and area allocated for wheelchairs users for sunbeds which was why i picked this hotel because my young daughter is in a wheelchair but thats the good...
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I would just like to say what a wonderful hotel this is for all age groups. The staff could not do enough for us to feel looked after and welcomed, we also arrived quite late into the hotel and on...
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spent 10 nights here totally enjoyed it went all inclusive food was ample rooms clean but hot (knew was no air con so hired a fan ) staff were great . hotel is dated but upgrade is imminent...
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Just back after a great time. Food very good plenty to choose from. Snack bar was fantastic used it a lot instead of going in for lunch. Rooms nice and clean. Rented a air con unit well worth it...
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Stayed here as a family of 3 for a week in july. Hotel was clean rooms cleaned daily towels also changed.
Animation team were amazing ,happy and friendly. Made you smile all day long plus there...
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Stayed here from 15th Sept.for 10 nights. Slightly concerned after reading 1 or 2 really negative reviews. Shouldn't have worried! These reviews obviously sent in by people who would never be...
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Felt I needed to do a review of this hotel after reading some negative reviews.
The hotel is large and slightly tired but rooms large and clean with a large balcony. There is no air con but can hire...
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A slightly long review, but true assessment.
Having stayed here a couple of weeks ago, I am not sure what some people's reviews came about. Yes it is a huge hotel, yes getting a sun bed is...
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Visited hotel buenaventura from 18th September for 9 nights. With family & friends this was my second time at this hotel & yet again had a great time. Before travelling I had emailed hotel requesting...
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Had yet another enjoyable stay at the Buenaventura. Was as always very nice. Good weather, blue skies, nice sunshine to sunbath in. Food so vast and variable. Great room. Kept so clean and nice...
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I returned from this hotel last week.
Ifa Buenaventura it is an old hotel with an old furniture in the lobby and in the rooms but clean, very clean.
The food was very good and diversified.
We had...
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had a great week at ifa bunaventura. the animation team , food, drink , weather , entertainment , pools were all fab, only downside was no air con or fridge but we survived. also visited the...
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This is a very big hotel. Too many rooms compared to the public areas. Breakfast and dinner buffet is very crowded. Hard to get a sunbed by the pool (you have to be up very early to get one). Same...
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What a wonderful holiday.
On arrival when checking in we gave all our details/info to Jose and as it was 9.15pm and the restaurant closed at 9.30pm he arranged for our cases to be put in the...
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I have just returned home after a two week stay in this hotel with my partner. It is the second time we have stayed here and thoroughly enjoyed it. We booked through Jet2 which included 9 days access...
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We loved the hotel, it was busy and there was the morning rush for sunbeds, however if there's only a couple of you or your not fussed where you are round the pool, its always easy to find a couple...
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We have just come back from Gran Canaria after a week.
We arrived late with food provided when we got there. Was greeted by friendly staff who served us promptly.
Pros:
- Food was always fresh and...
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The hotel and rooms were very nice, however some staff are not interested in helping you and this is the front staff .The food is not very good you get the same nearly every day. I would place this...
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We have just arrived back from staying at this hotel for a week as a family of 3 adults.
Overall the hotel was clean and the staff were usually friendly but the food was very basic and there is no...
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I came here with my 2 friends for my birthday, for our first girls holiday. Our plan was to come on holiday just for a nice time to relax and get away from reality back in England. We arrived to the...
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I only lasted 2 days at this hotel, very old dated no air con or fridge. Your website is very misleading it’s says sea view there hasn’t been a sea view from this hotel for 30 years the area is now...
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Just returned from a week at this hotel. The rooms were very clean, spacious with a large balcony. As there was no A/C we had to keep our balcony door open at night. Although the balcony was large...
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Had a fantastic week here. The hotel was ok, noisy (without air conditioner windows constantly open), a big walk from the beach, average rooms, so why 5?
Because we knew it all before, so pay...
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Hi. We returned frome the Buenaventura on Saturday. Had an amazing 11 nights with our 5 year old daughter.
We read some really poor reviews before we travelled, was slightly worried as we had...
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Me my partner and my 8 year old son stayed here from 30th August for a week and well what can I say??? Just wow we had the most amazing holiday ever!!!! There was plenty to do through the day and...
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Stay here with my husband and 5 year old son. The hotel was very clean and lots to do. The pools were told and clean.
Food was nice with lots to choose from. There were some really rude people...
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Thank you for making me holiday so memorable from the front desk who were welcoming to the housekeeping who were cheerful and happy all the time and the entertainment staff who did a fantastic job I...
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Currently staying in this hotel with my husband and 2 year old. I have experienced many 4/5 stars and was slightly worried reading the bad review. Which now I really can't understand.
This...
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Went on holiday with family and friends - 18 of us in total. What can I say - we were all completely catered for - all the staff were fab - the animation team were brilliant- evening entertainment...
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This was our 1st trip abroad as a family, our kids of 6 and 3 loved it.
We had a room on the bottom floor next to the quiet pool and restaurant. The room itself was lovely and clean, the beds were...
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I could not fault this hotel from start to finish me and my boyfriend (both in late 20’s) had the best holiday!
Do not take any notice of the bad reviews, people are just being fussy and looking for...
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Second time that me and my family have used this hotel and would recommend for any one visiting playa del Ingles. The only downside to this hotel is there's no air conditioning in the rooms. But...
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Simple the best Holidays i have ever had with my family.Comfortable and welcoming Hotel, also very beauty and close to the beach.Many services available inside and outside the hotel.Very simpatic and...
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We are a family of 4 that stayed at this hotel for 2 weeks and we thoroughly enjoyed it!! The hotel is clean everywhere, staff are very friendly, it’s in a great location and there is food for...
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My husband and I with our 2 children did not hesitate to rebook at the IFA Buenaventura for 2018 after our stay in 2015. This time we brought more family with us a total of 10, and I'm glad we did as...
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We left this hotel today (28th August 2018) and found it to be excellent in every way apart from certain people who stay there.
We arrived at 9pm and were told to put our suitcases straight in the...
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Im still at the hotek x
We are having a lovely stay at this hotel. Food is great, drinks great with a waiter service to the table also comes in a lovely glass not your usual plastic glass. The...
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I stayed at this hotel with my 2 daughters (17 & 19) in a twin room all inclusive for 11 days.
The rooms are spacious with plenty of storage. The shower is easy to use and again the bathroom is...
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I stayed at this hotel for a week with my friend's all 22 year old girls and it was perfect, the hotel has everything and great value for money but you will have to get up at 7:30 for a sunbed and no...
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Pros:- very nice breakfast;- pool water temperature;- with all inclusive service you have food and drink all the time which is nice when you have children;- nice hotel for families;- free bus service...
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Myself , my husband and our two sons aged 6 and 10years have just had a fantastic stay here ! The staff work so hard to ensure you have a great stay, especially the wait staff and cleaners. The rooms...
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the hotel was very good, very clean, good selection of food, no airconditioning but we took two small fans which was enough at night, entertainment could have been a bit better and varied, but on the...
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My first impression of this hotel, on arriving, was that it was large and impersonal, but happily the friendly and hardworking dining room and reception staff and cleaners proved this to be...
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The hotel is in a good location. I stayed in this hotel 4 years ago and the quality and variety of food has declined dramatically, it was very repetitive especially the lunch. The evening...
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Very good hotel. Friendly staff, entertainment staff are excellent and always on the move. Rooms were ok, a small fridge would have been nice. Feeding time is chaotic as is the dinner choices, my...
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This is a great hotel for anyone food is good drink is good staff are great they work hard beds OK entertainment is great all I can say about staff is they all work hard get a fan and safe for the...
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Don't listen to the negative reviews, a holiday is what you make it. I feel some people won't be happy if they are not complaining. Hotel is big so you have to be patient sometimes at meal times, but...
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Just back from my 3rd trip to this lovely hotel.
It was a big family break from grandmother all to way down to a 3 year old. There is something here for every one.
The entertainment staff work so...
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We choose this hotel every year and will continue to do so until the children out grow it, the location is perfect, the beach is a 15 min walk or there is a free bus should you choose.
The rooms are...
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We were her in July for a week. Couldn't get a sunbed one single day - even when going down at 8am to try. Everyone accepts that people reserve the best located beds but there really should be enough...
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the rooms were adequate enough storage space , they were cleaned everyday the staff worked tirelessly to keep it that way , food was the standard you expect from all inclusive although the dining...
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Firstly a lot of negative reviews from pissed off Brits who cannot get loads of Lager and Sunbeds in the Morning! We loved our stay and could not fault the hotel it's only a 3 star after all!
I had...
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Went here for 10 days with my 3 children and a group of friends!!!Loved it,the entertainment is brilliant,the team are fantastic,my kids loved them!!! Rooms nice and big,loads of storage and very...
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The hotel was very clean and tidy with all the resources you could need but the food really needs to be improved with more dietary offers for vegetarians and people who are gluten free but besides...
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Spent 1 week all inclusive- 2adults, 2children
Sunbed War is real- never experienced this in my life you have literally got to be down there by half 7 to get a bed. People “queue” there is even a...
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Ok All. The good, and bad reviews are expected. But there hasn't been one reply from the management, or even the owners of this hotel whatsoever. To be honest theyre not bothered what reviews they...
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We are currently here on holiday .i am surprised to at some reviews , firstly this is a 3 star hotel ! Not 5 star!
Decor - it is dated but clean our room and hotel is clean and tidy .
Food - I am...
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Not what we expected. If want air con. A kettle and a safe it cost nearly a 100 euro a week.food is poor .only 1 diffrent meal every night. Is barley warm. Breakfast be best part or snack bar is...
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Spent a week here recently with wife, daughter and her friend. Found the hotel to be really good, the place is huge but the staff work wonders keeping it clean. The animation team worked tirelessly...
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I am staying at this hotel with family. We came out on two flights 2 days apart. The first 2 rooms were fine. Late last night the last person flew out. We had an issue with the shower in the room and...
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We have just returned home yesterday from 10 nights at this hotel. To say we was let down is an understatement. On check in we was told nothing other than how to get to our room. No other information...
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This is now our 4th time at this hotel and it remains a firm favourite. This hotel’s obvious goal is to make sure you have a fab holiday and they certainly achieve that. The food is varied and...
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We have just enjoyed a week long stay with two children 3&5. We were given one of the rooms overlooking the main pool, which when we arrived at half 9 was very noisy and our first thought was how are...
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Where to start
We ended up at this hotel after Jet2holidays moved us from the ifa continental hotel because renovations where not up to their standard to which we investigated while on holiday and...
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My friend and I visited this hotel for 1 week all inclusive. We had seen negative reviews for this hotel before arriving and worried it was going to ruin our holiday. We are sad to say that our...
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My boyfriend and i have just returned from our stay in Hotel IFA Buenaventura. We are a young British couple in our early 20’s. We stayed on an all inclusive basis for 7 nights.
Overall a very...
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I loved the entertainment team.There is nothing to fault them on, they went the extra mile every day. My grandchildren. loved them all. My disabled husband and myself and 6 of our children and...
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I have stayed in many hotels in the canaries ranging from 2* to 4* and would like to say before anyone thinks I expect 5* on a cheap budget this is not the case, but I honestly have never been...
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Hotel is really good foods good bit dated great pools but No air con and they do state you can rent air con which is actually a desk fan other than that it's a really good hotel can't think of...
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My partner and I (Aged 49 & 51) travelled for 11 nights / 12 days between the 14th - 26th of June 2018 staying on a half-board basis; This is an honest and unbiased review of our findings and...
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This hotel is in the most perfect location for playa del ingles night life being right next to kasbah and a ten min walk to yumbo. I wasn’t very impressed with the food but it wasn’t terrible. There...
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Went to this hotel as a group of 16, all were very dissatisfied with the food, no choice for vegetarians,food flavourless and bland. All the group choose to eat out rather than eat there. Meat...
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We stayed as family of 4 travelling with jet2 in June. The first night we stayed in a great sea view room but it was too far from the reception area so we changed rooms in the morning. Staff are are...
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We sWe stayed here for 2 weeks from June 17th. We were welcomed and given an amazing room on the 8th floor with pool and sea views. The rooms are large and very clean. Our room overlooked the evening...
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Continually had to return to Reception to get new room key cards as they stopped working - and as our room was approx. 308 steps away from the list it was a mission every time!!! Food was good, rooms...
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Myself and my fiance have just returned from a 2 weeks all inclusive stay at his hotel. We were transferred to this hotel after our original booked hotel was being refurbished but it was a fabulous...
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Pros
Fantastic Animation Team
Rooms spacious and very clean
All inclusive food very good
Staff very friendly from reception .bar staff cleaners etc etc
Cons
Not enough sunbeds
Choice of cocktails...
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Returned this morning from a brilliant 2 weeks holiday.
Firstly I'm going to say after reading some previous reviews, if you want a 5* hotel then pay the price and stay somewhere else..
The hotel,the...
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We went on our first family holiday with our 3 year old girl and it was the best, hotel is lovely, entertainment is outstanding, like other people have said various choices of food for breakfast...
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Well where can I start. As most reviews i read start with i to read the dreaded reviews before i headed out there. Nerves where I as our party of 7 (4 adults and 3 children) landed in las Palmas...
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WHAT A WONDERFUL PLACE. very claen. close to everything. huge hotel have to cater for all. meals where good. all staff where great.annimation team where great.me and the wife are well happy been...
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In desperet need of aircondition and fridge in room. Needed to sleep with balcony door open to have some fresh air in room because it was to hot in the room. That is a huge security problem for me...
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Stayed her with several friends last week,friends were all inclusive but since I have food allergies I decided not too do that since I wouldn’t be eating any meals,I was hoping The hotel did a drinks...
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Meal times were like a cattle market, people rushing to get food, very rude not got any idea about queuing. Food cold or luke warm. Next the sun beds, people were falling out with each other before...
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If you like sun bed races, low quality and high quantity food, guests spilling food and being ignorant in general, screaming children who push away others guests at the buffet, no air conditioning...
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This was our first family holiday with our two girls (8 & 5), we decided on the all inclusive package as it would be easier for snacks and drinks etc.
After a very easy check in we were given a room...
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How anyone can write bad reviews about this place is beyond me!! Myself my husband and two friends went for a week, arrived at apron 10:30pm greeted with a warm welcome from reception who helped and...
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Me and my girlfriend and 3 friends came to this hotel for 2 weeks all inclusive! It has been one of the best experience of my life! Food is okay but its all inclusive so who cares! The entertainment...
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Currently sitting in the lobby waiting for our transfer to airport to return to Newcastle, England. I would recommend this hotel to any family or even couples. Entertainment on a night time is fab...
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The hotel was good and the staff were very welcoming. The quality of the food wasn't amazing but there was plenty of choice so if there something you didn't particularly like then you could choose...
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We were moved to this hotel as the sister hotel I had stayed at previously was being refurbished. I loved the Continental hotel so was hoping this one was as good and it sure was. The food is great...
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Spent a week at the Buenaventura for mine and the wife's honeymoon last week.Overall we had a great stay food was pretty standard for a 3 Star hotel although we did always find something to eat and...
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Myself and my husband booked for 5nights all inclusive. We were in a twin room which we didn't realise till we were there but no issue us. Room was nice and big with a balcony facing the pool. No...
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Just got back from a week at this hotel and loved every minute, this hotel is excellent value for money and the staff couldn’t be more friendly or helpful. The hotel is spotlessly clean and the food...
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We chose this hotel for my daughters 21st birthday. We had a fab time. Food great 3 all inclusive bars, staff fluent in english. Entertainment ay ok...matt,nela, kenna marv. Holidays are what YOU...
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This hotel is great for all ages,two large pools,two small for little ones, jacuzzi pools, didn't have to right for a sunbed,the room was a good size,with a good size bedroom.This hotel was...
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After reading the reviews on here I have to say I was a little worried, but we have just arrived home after a week here and we had a fantastic time.
Yes the corridors are a little dated but how much...
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Brilliant holiday ,staff friendly and helpful,food we'll cooked plenty of choice even though I am vegetarian. Rooms spacious cleaned every day ,towels and bed linen changed regularly..if we return to...
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Have arrived back in England early hours this morning after an 11 night stay in this wonderful hotel!
After reading a good amount of reviews before my departure I was a bit dubious on what to...
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I had a fantastic time on my holiday in Gran Canaria and my stay in the ifa Buenaventura satisfactory although the animation team were absolutely fantastic , super energetic people other areas of the...
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Just got back weather was rubbish for 2 days.Basic clean hotel.Staff 90% go out of their way to help you.Day time entertainment team at the pool were the best 10/10 and the entertainment pool had the...
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The hotel is in a fantastic location within the resort. It's a couple of hundred yards from the sea front and is close to lots of bars and restaurants.
The whole hotel was very clean and tidy.
The...
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My friend and I stayed at this hotel for a week, half board. We had a wheelchair accessible room which was ideal and exactly what we were looking for in that sense. Room was quite dated but it was...
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After reading review's I was a little bit apprehensive about the food and the restaurant. The food was excellent plenty of choice and temperature of food fine, always plenty of places to sit . In my...
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After reading such differing reviews I didn’t quite know what to expect so travelled with an open mind and glad I did. This hotel and our holiday was absolutely faultless. We returned this morning...
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On day 3 of holiday. Hotel is fine, it’s very big and dated but it’s what i expected after reading reviews on here. The staff are friendly. Rooms are cleaned daily and we changed rooms from 7th floor...
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Just returned after a 7 night stay and after reading some of the reviews was a bit nervous, however some people who have put negative reviews on need to take their silver spoons out of there mouths...
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All of the pool areas are not safe and suitable for children, the floor is very slippery when wet, we saw children falling, we could not relax around the pool for fear of the kids hurting themselves...
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Nice clean hotel. Food was very good, pools were a little cold will be better in June July. Rooms are big lot to do at night stayed there for 7 nights had a great time staff looked after you as...
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From the wonderful staff to the excellent animation team and the facilities this hotel has it all. Very impressed and would definitely consider visiting this hotel again! Very pleased with how our...
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I will try and keep this short and include most of the Q&A
We booked this hotel (My Wife and two kids aged 9 & 4) for 10 nights AI because of the price as we like to holiday 3 – 4 times a year, we...
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Why so many persons write a poor review about this hotel is beyond me!
From the moment we checked in, the reception staff could not do any more for our family.
The food was always gong to be a big...
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Lovely hotel, enough room for everyone and plenty off sun beds, only let down was the food we paid for all inclusive and didn’t each much there at all, there wasn’t variety off food for everyone...
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Originally booked the IFA Continental but due to refurbishment were moved here. Had booked HB but then upgraded to AI as it was more economical, only €13 each per day, which gave you lunch and...
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Lovely hotel, rooms spotlessly clean. Bars and reception clean. Drinks generous and plenty of staff so no queues. I wasn’t all inclusive so cannot comment on the food. Would definitely return. The...
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Just returned home early this morning from a brilliant time here. Food was good only had 3 meals out the hole 11 nights we where there. Can get a bit crowded but at the end of the day hotel is huge...
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Had such a great time last year. Entertainment =spot on, customer service= exceptional, variety of foods in restaurant and snack bar = spot on.
Very excited to be returning Monday 28th May. See...
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+ very large breakfast buffet with a lot of choice, professionalism of staff, good location, parking space, evening entertainment
- quite hard bed, cold pool, daytime long waiting time for pool bar...
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Stayed for 10 days at the IFA Buenaventura , from the reviews I didn’t know what to expect, but I was very pleasantly surprised , had a great twin room with a breathtaking view of the pool and playa...
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Just returned from an all inclusive 14 night stay with my partner and my 2 year old son. From the reviews I read before arriving I expected exactly what we got..a good sized, basic, clean room in a...
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My husband, 2 children and i had a fantastic holiday in august 2017. My mother inlaw, father inlaw, sister inlaw and brother inlaw also joined us for half of our holiday and we had whats been our...
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We arrived on 29th April for a week, after reading some reviews I was a bit apprehensive about this hotel. We had a fabulous time here, food was lovely ( something for everyone ) even fussy children...
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Highly recommend this hotel. Having two pool areas opposite sides of the hotel helps you choose whether you want to have relaxing day or participate in activities and take sun with some music. High...
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I have always had a fantastic time but on my second visit Carmen from the entertainment made a such a personal experience! Always asking time to say hello and sit down as well as enjoying us in...
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i come to Gran Canaria for pride regularly. I have many friends staying in deferent hotel too. I booked hotel through Thomas Cook. I called hotel 2 days before of my arrival requesting higher floor...
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Hotel rooms are nor specifically for a couple being in generally equipped by 2 small beds. TV are very old as well as all the hotel facilities.
Internet connection via hotel WiFi or mobile router...
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Very pleasent and relaxed experience. Lot of food variety. The only minus was the distance to the beach, but the hotel offers daily transfer. Also there weren't too much younger guests in this period.
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This is a big hotel with three interconnected buildings located conveniently close to many shops, bus stop and obviously the beach. Rooms are nice and spacious but lack air conditioning (it was not...
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Just come back from a weeks holiday. After reading reviews of this hotel before my trip I was a bit nervous for what I was in store for. (As it’s sister hotel was under refurbishment our travel agent...
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This is the second time we have been here and cant fault anything ,rooms are clean and comfortable and the maids clean everyday and bring fresh towels ,there is a restaurant and snack bar so there is...
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Have to say sadly one of the worst hotels i have ever stayed in.The hotel room was supposed to be upgraded as this was not the hotel we choose. In my room the shower and bath did not work correctly...
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Just returned from a weeks stay at this hotel with my wife was our first time visting gran canaria after reading reviews slighty worried and a little aprehensive ! We didnt need to worry at all...
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Me & my friends have just got back from a fantastic week here, the hilight for us was the entertainment team, especially Carmen & Ivan, the hotel is well run, the staff work so hard to meet your...
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Hotel was kept clean but outside decor was unfinished unless that is the design,located only a short walk from the beach,bars and restaurants.yumbo center not far away too
Ate out almost every night...
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All in all an enjoyable holiday. Hotel: clean, some areas a little tired but apparently due for over haul in near future. Food: of good quality, well cooked, only place I've been where the chicken...
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We have just got back home from spending a week at this hotel highly recommend all staff are so friendly rooms are nice and food is great close to shopping centres and the beach will definitely go...
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We had a fantastic holiday here. Very friendly staff, clean and located not too close but not too far from the night life of the area. Definately got our buck for money and different theme nights for...
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Arrived over Easter and our floor was being repainted, not a bad thing as the whole place could do with a lick of paint BUT why now. Room is basic, only place I've ever stayed were you don't even get...
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Stayed for 7 night's. Room good size plenty of storage space. Room cleaned daily by Rosa. Spare pillows and blanket in wardrobe. Large safe in room 2 euros per day to hire and 10 euro deposit . Pool...
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Had an amazing week from 24th March.Great hotel ,rooms,food,pools are excellent,my only downside was hotel could certainly do with a refurbishment,although the rooms were spotless and the beds are so...
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Firstly no idea how this hotel managed a 3* rating!
Rooms look nothing like the brochure they need a serious upgrade.
Food was disgusting, tasteless, bland.
No balls or inflatables in the pool which...
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We have just returned from an excellent week in the IFA Buenaventura. The hotel is spotless and has great amenities. My 2 children aged 8 and 10 were occupied the whole time with football, swimming...
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Been here for 9 nights just 5 to go this hotel is the ultimate family hotel. First our cleaner for our room 235 if you are reading management is the most meticulous cleaner we have ever had , the...
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My room was SO COLD I fell ill with bronchitis , even under 4 blankets. Rooms had NO heating When I explained this to Main Desk, they said yes it is a cold day! Other guests wore Ski Jackets in...
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This hotel don’t even have aircon rooms are very very basic needs renovation all round food ok bars are good location is good that’s all I have too say about this hotel being good , no aircon have...
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Just returned from a week at this hotel and were very pleased that it exceeded our expectations.
We asked for a quiet room after reading reviews and had a lovely but basic room with a large balcony...
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We just returned from 1 weeks holiday, and had a good relaxing holiday in general.
Our stay was with half-board, and only because it was included in the price.
The hotel is looking old, and the decor...
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All employees know very whell what the guests want. If any guest has troubles in this hotel, don't worry. The problem is the guest and not this hotel. This hotel has great Value for money. I hope...
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We have had two holidays at this hotel and enjoyed both. The rooms were generous in size although basically finished. We had a room overlooking the road which was quite a way from the hotels...
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Stayed from 15th march til 22nd. Weather was amazing the whole week. Arrived around 3pm greeted by amazingly friendly staff. Check in quick and easy. Room could do with some updating but other than...
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After looking online and booking with Jet2holidays(which were amazing!) we was very disappointed upon arrival to the shabby looking hot and sweaty reception, having read in the brochure and emailing...
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This hotel is just a 25 minuets transfer from airport and on arrival the hotel staff were friendly and helpful But beware we were asked for a credit card if not all inclusive we declined this offer...
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We arrived from the airport to a very tired, shabby looking hotel. The check-in process was long and dragged out, and for some reason it took 3 receptionists to check us in. We were given directions...
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Stayed for a week end Feb/early March - the windiest & wettest week of this Canaria winter we were told !!
Staff were very helpful & friendly, our room was clean, spacious & beds were comfortable...
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Returned last Monday after a great 2 week stay on an all inclusive basis. This hotel just keeps getting better and better. I have been staying here for over 35 years and its like returning home. The...
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Just back from a week in the hotel, with my hisband and 3 year old, what a fab week it was good, hotel and staff are all amazing. Especially the animation team who made our holiday, entertainment...
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What a wonderful hotel. Sparkling clean. The cleaners are doing an exceptional job.
The waiting staff very happy and welcoming.
One man in main entrance bar a grumpy old git! Walking off when...
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Rooms are slightly dated but the cleaners were in everyday cleaning and making the beds with fresh sheets and towels!
The pool area is beautiful and kept immaculate, the pool that was meant to be...
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Due to U.K. Airports closure we stayed at Buenaventura for one night as an emergency allocation. We were pleased to have the opportunity to see the resort for future reference and the hotel looked...
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We stayed one week in February,we had stayed here before(2011) and decided to return due to it being a lovely hotel and its location.
All the staff are friendly, the food is what i expect from a...
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Long time since we last went to this hotel, it was still a great place, food was good, entertainment as well. The room cleaners were brilliant everything so clean. My only complaint was the gala...
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We just spent a week from the 5th - 12th feb staying in room 825 which is the 8th floor the views over the hotel and pool are beautiful..
The room was slightly dated but the cleaners were in...
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I would like highly recommend my stay at hotel, escpecially the stuff,who were so polite and had smile on their faces during my whole visit.
The service at the bar and in the restaurant always...
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First impressions weren't that good but it's not a bad hotel. It could definitely do with an upgrade, painting out and in, and get rid of the dark wood doors and stairs.
Restaurant is good with...
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Staff great. So helpful and friendly. Pool was a bit cold for toddler to enjoy. Food variety not great for non meat eaters. had to rent kettle for week which was 17 euros but worth it. Currency...
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Just spent the week here and firstly I would like to say is that the staff within the hotel were brilliant. We stayed all inclusive and the food and drinks selection where great. This was my first...
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Just had 10 days here..stayed at IFA beach in San August in last year but area was too quiet although hotel and grounds were fab. This year we tried the Buenaventura Hotel and it was great...lovely...
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We're are here now my only complaint is why when you are with a family of 4 adults are you only aloud to get 2 drinks when you go the bar as an all inclusive guest this not right and should be...
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We only stayed here a couple of nights but still got to see what the hotel had to offer. It's such a big hotel with great pools good for kids of all ages. All inclusive was great all the drinks and...
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Stayed her with my partner and 2 younge children we had a lovely week, in the centre so everything u need close by. The food was not the best but weares its 3 star rating, snack bar was better than...
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Great hotel, clean and nice staff! Food is very good and something for everyone for sure. Great location. Only the kids bed was bad. We loved our stay last time, thats why we are coming back this...
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We have stayed here before so we knew what to expect but this time we have been put in a better room so they look after returning customers, our lamp in our room was not working but we spoke to...
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I was all inclusive, the food was good and plenty of it also my 18 year old boys made the most of free bar before 11pm, the hotel was clean and had nice pools bit cold but it was January, the staff...
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This hotel is never a 4xxxx at best a 3xxx rooms need drastic overhaul tv was prehistoric beds need to be thrown out as were like bricks staff some ok some very rude favoured people who tip them ,I...
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Centrally located hotel with the possibility of relaxation, a honeymoon or a party. An incredibly friendly and welcoming staff, always with a smile and a positive comment. Within walking distance to...
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Good food. Very clean and tidy.
I can truly recommend a stay here!
The only thing I would complain about is the beds wich was a bit too hard for me. But that was actually offset by the exeptionally...
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We stayed here from Christmas eve for one week in a top floor room with lovely views down to the sea. The room was large enough for 2 adults and 2 children under 5. It was spacious, nice bathroom and...
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Start on the positives , clean , spacious bedrooms , great bathroom etc .
We had half board basis , which was fault less , plenty of variety for all needs , absolutely brill !!
We did not have the...
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just had fantastic holiday room 239 was brilliant food good hotel lovely and clean staff in freddies bar was brilliant only 1 thing that spoilt this 2 weeks holiday was the let down of Christmas...
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there is not a lot wrong i can say about the buenaventura. the rooms are spacious, the beds are comfortable. The food was great and plenty of choice. i wasnt keen on breakfast but always found...
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Loved the hotel, it was quite relaxing. Breakfast was excellent. Evening entertainment was good, mini disco for children was welcomed. Only problem was the speakers were too loud sometimes so you...
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The Guests! This hotel is great for what you pay..I could moan about some little things but you have to keep it in perspective!!a couple of hundred people give up there Christmas to serve and assist...
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The hotel is a really nice relaxed hotel with lots on. Great for families. The food for breakfast and evening food is excellent for all inclusive. You can not fault it. There was a day where we...
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We had a great 4 day break at this hotel. It was clean and the large rooms we serviced everyday. The food was plentiful and there was always a good choice. The dinning room was very full and maybe at...
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location and hotel facilities all good,staff were all first rate,the rooms were spacious and spotless,the only downside was that the food was a bit basic catering for more german and other European...
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We chose IFA Buenaventura for our summer holiday. Overall a big hotel, fantastic entertainment, food can get repetitive and the restaurant area can get very busy.
Free wifi in communal areas which...
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Big Nono, worst hotel ever. Very cold pools, hard beds, paid for wifi who doesnt work. The food have much more to wish for. Tried to refunded the rest of the hotelnights so we could change hotel, but...
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We stayed here from 2nd September and left on 16th September 2017.
What can I say about this hotel and this holiday. This is the second time I have done an all inclusive and the first time with...
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Had a family holiday in may and was a brilliant holiday. Hard working staff and anamacion team. Food was okay but couldd been better but hey wat do u expecr for 3 star?? Weather was brilliant and...
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We have now visited Buenaventura twice. We visited earlier this year in May and again in early December. Both times have been fantastic. The rooms are basic but are always clean and well maintained...
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We got good deal with Jet2 for quick 5 day break
The hotel is massive and after checking in it was a long long walk to our room 502
Room was quite big balcony was big in space so happy enough...
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I have been to Gran Canaria about 8 consecutive times and this is the best place I have stopped at,
that is value for money compared to the other hotels.
I would recommend this hotel to anyone who...
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Just returned home yesterday from our stay in this hotel. Stayed there for a week all inclusive with my partner and our 2 children (aged 4 and nearly 2) We thought the hotel was amazing! It is only...
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Nice hotel that we could relax quietly by one pool or for a bit more lively day by the other pool.The food and drink was ok and what you should expect from a 3 star hotel only negative is the sound...
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Had a good time,only one major down fall. Smoking , no area in the court yard for none smokers.
Also no air con and we couldn't open our patio door as the smell of smoke from the courtyard 8...
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1st ever review I've ever written, the photos I've posted doesn't do it justice, currently awaiting response from jet2 as made a formal complaint....
Filthy rooms
Overcrowded
Inadequate staff
Hotel...
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Money we paid couldn’t ask for much more really, we went half board, the food was okay couldn’t complain,
The rooms defo need updating, the staff are friendly, and rooms cleaned every day.
the Irish...
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This hotel may be a little lively for some but who cares when the hotel food and staff are all so great. There are no restrictions and it was perfect for me with my wheelchair and scooter as...
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I am currently still here at ifa and have been here since sunday nov 19th and it is a great place to stay the weather has been wonderful for november 30 c today . The hotel is quite large and has...
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Well what can we say about Buenaventura other than fantastic! We don't usually comment on places we have stayed however after reading some bad reviews before we came regarding rooms, food and air con...
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We wouldn't return but that doesn't mean its bad for everyone there were some definite Pros and Cons!
Pros:-
Amazing animation team who were great with the kids and the adults
Rooms were a great size...
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Friendly staff but ageing hotel with poor quality food and very noisy. Had to move rooms and though the second room was better, I would never go back to this hotel!!!! My advice is is try somewhere...
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We all had a very nice all inclusive 10 night family holiday.
Rooms very spacious and clean.
There was a great selection of food on offer, not always the best quality, but you could always make a...
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Stayed for two weeks family of 4 (kids 3 & 18 months). We had a good holiday and were really happy with food and drink apart from evening meal which could do with mixing up a bit as regard main...
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Stayed a week here, the staff all work exceptionally hard to make your stay enjoyable.
There is a wide variety of choice of food in the buffet restaurant. The hotel is situated in an ideal spot...
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Huge hotel spotlessly clean friendly helpful staff made Wellcome on arrival very quick check in good size room bar areas were busy but never had to wait long there was a band on our first night who...
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Just got back from 2 week family holiday staying at this hotel and would definitely recommend
Animation team are brilliant and really keep you entertained through games around the pools all day to...
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The hotel is beautiful and in a good location, it's not far to walk to the beach but there is also a free bus hourly that can take you down and drop you at the shops which is nice. The food is good...
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we had a really good time here, the hotel was clean ,tidy and had everything you needed, all of the staff were very friendly and helpful but the entertainment team were brilliant , they got everyone...
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Overall this hotel was to me just average, not bad but not the best. Two single beds pushed together, rooms were old fashioned and the worst thing.. no air con or fridge in rooms. There was one male...
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My second time here (first time was June 2016 with two of my friends) and I LOVE this place. Rooms super clean, the cleaners are lovely. Both times I went all inclusive, mainly for food - love the...
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Resort was excellent and a great place to escape for the week.
Location is perfect and the town and beach is a 5 min walk away,
Entertainment for kids and adults was great and lots of games and...
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Not what it says in the brochue, nothing there, beach nice hotel fine for children under 12, no enertainment fot adluts, not much choice of beer /larger, toomany steps for older people, room cleaned...
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Great hotel & Staff. Food & drinks were really good too,entertainment was really good aswel. Great games room for the kids too. Only downside is there is no air con or fans,have to hire them out at...
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We have just come back from the Beunaventura after a week.Our stay here was great, Checkin was quick so there was no waiting we also got a room we requested.Food was always hot, plentiful and fresh...
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theres nothing negative I can think of to say about this hotel, second visit for me and my granddaughter, and I wouldn't hesitate to go back year after year, the staff are very helpful, hotel grounds...
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Family of 4 just returned.
We had a really lovely week here. Food was lovely with lots of choice.
There was so much to keep the children entertained. The staff were friendly with our children...
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Had a fantastic week stay with the wife and two younger daughters one aged 11 and one at 3. Firstly animation team were so hard working from morning to night and involved everyone right to the end of...
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Staff very friendly, far too loud on an evening and no air con in room so very stuffy. Wouldn't return but the noise and madness around the pool isn't our thing so maybe we are being a little unfair...
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This a really clean hotel which is a bit dated in terms of appearance and decor. The food is of a good standard for a 3 star + and the rating is just about right. The choice was good for adults but...
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Very clean rooms although slightly dated. Food let this hotel down as it was average at the best. Unnecessary restrictions on alcohol with jobs worth bar Man only giving 2 drinks per person. Not...
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Let's start with a couple of negatives.
Air conditioning would make this hotel great. Also adult entertainment after child entertainment finish needs improving.
Positives:
Great location
Value...
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Everyone at the hotel were very Friendly, couldn't do enough for you, quick and efficient. Entertainment team were fantastic, they made the days in the hotel enjoyable. Facilities were good...
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Just come back from a week at this resort with my boyfriend. The hotel was lovely / staff friendly and helpful . The bar staff wasn't as friendly but not rude I guess. Rooms were huge. Can be loud at...
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do not take any notice of some of the reviews from the minute you enter the hotel made to feel welcome by staff fast check in rooms are the biggest bedrooms we have ever stayed in and spotless...
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Hotel is fine if you are German,Spanish or Eastern European.
Room was OK except very high up and a long way from reception and the pools.
Swam in one of the pools once as could never get a sunbed at...
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the hotel is for families so wouldn't advise if you want a relaxing holiday
the hotel is outdated, no air con, kettle or fridge in room . bed very hard and uncomfortable
entertainment very loud and...
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Had such a great time last May. My travelling buddy and i have just booked to return 28th May 2018. Happy days. Nothing to complain about at all, food great, entertainment great, locality great...
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Booked a week all inclusive with flights for just over £500 each. Animation team were great. Got wakened every morning very early by staff trailing sunloungers around and slamming them down loud as...
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We got a good deal for the holiday. The hotel exceeded my expectations. The rooms are spacious and large. The restaurant has a large choice of selection of foods. I like the fact that the soft...
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This is our fourth visit in the past 2years to this hotel i have highly recommend this hotel to people we have met on the island and back in the uk. The job the entertainment staff do is amazing and...
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If you dont mind being woken up every morning at 6.30 by the staff putting out sun loungers then this is place for you.
The dining room is far too small for the size of hotel and it was like a cattle...
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This hotel is a great hotel for a relaxed week away, with good points and bad points.
Firstly the rooms, the beds are very uncomfortable and you only get 1 pillow which is so thin. The sheets that...
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This was our 2nd visit so let's get the minor issues out no air Con .37 euros for a fan for 2 weeks or go down stairs to the shop 30 euros for 2 weeks.or go to the Chinese shop down the road 17 euros...
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So impressed with this hotel. Great access around hotel as my daughter was in a wheelchair. Reserved area around swimming pool for disabled people. Also there is a pool hoist which was a great help...
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We booked this hotel because we had been to other IFA hotels in Gran Canaria and we were happy with them so assumed this hotel would be just as good.
1, this is not an 18-30 hotel as stated by...
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The hotel was clean and the facilities were OK, unfortunately there was entertanment going on until midnight that was incredibly loud and wasn't dulled much by closing the windows. The food was...
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3rd time I have visted. Love the place the food is amazing the pools and the animation team are as well. They have a british bar with the lovely daisy and sarah i will tell everyone to visit. The...
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I traveled in a group of 10 5 x adults 5 x children and there was something for everyone here. The kids were kept busy with the entertainment in the day and the adults enjoyed the little old...
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Really late in making this review but I would like to say this hotel is lovely. It was recommended by my son and his partner who had stayed here the year before. We stayed 1st June this year until...
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Stayed at buenaventura hotel for 9 nights from 12th-21st September with my husband & my parents. I cannot fault this hotel at all. It is a very big hotel with plenty to do in a great location. Rooms...
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Overall I cannot fault this hotel for the price paid. We usually stay 4 or 5 star but were unable to find availability for our dates so were a little apprehensive about booking this one but we were...
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Recently spent a very enjoyable week at the Buenaventura. It was everything that I was expecting.
Just a couple of things stop me giving it 5 stars.
There was no English news channel on the tv in the...
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Just returned from a 7 night stay here and i really cannot fault the place!
Hotel and grounds - spotless
Room - basic but very functional
Food - generally good!
Entertainment - spot on!
Will be...
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I am currently staying at the IFA Buenaventura and have been enjoying the overall experience.
Myself and the family have came here after staying in Playa Del Ingles twice before. We picked this...
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We decided on this hotel after booking a late deal. The hotel itself was clean, the rooms were cleaned everyday although the bed sheets were never changed. The hotel and communal areas were always...
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What a great time we had. Just returned from a 7 night stay. We can not fault any thing about this hotel food was good and I could not believe how hard all the staff work. Your staff are a credit to...
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Nice hotel but music very loud all day, I would rate this hotel for young couples not small children and the elderly. not a lot of food choice but was clean and comfortable definitely needs up dates...
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Had a great stay at this hotel,friendly staff, rooms cleaned every day.food wasn't to my taste a lot of the time but had pasta mostly, hotel is massive and busy but we never had a problem getting a...
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I have just returned from a 10 day holiday from this hotel 9 of us went and we all said the same we couldn't fault this hotel.The staff are all friendly and very helpful from the check...
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We have been this hotel many times we had always good time expect this time.. I have been told the hotel changed hand to be honest food quality a bit better then before but nothing else used to be...
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We stayed at this hotel from 8th August for 11 nights. Unfortunately a few weeks before I discovered that the hotel had no air conditioning which was a major let down and also discovered thon arrival...
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great hotel, staff and food. excellent facilities loads going on and close to everything. the rooms may be a little dated but are fine. ask for a high up room overlooking the pool. two main pools one...
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Just got back from staying here for 11 nights. It was an anniversary treat for us both. The hotel was very clean, excellent service, food was plentifully although restaurants was very busy most...
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We found that this hotel was very well run. You could not fault the staff they were very friendly, the entertainment was excellent from 11 am till 11pm. There was plenty of activities to get involved...
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Just returned back home after a week, we loved every minute of it. Rooms were very spacious and cleaned every day with clean bedding and towels. there were 3 different pool areas, one for the...
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Just visited here with young kids for two weeks. Had a good time to the hotel has all the facilities you require including Gym if that takes your fancy. The good points were the hotel was kept clean...
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hotel very good although pool area's not big enough for size of hotel . we came in august and was very busy if you didn't get up by 7am you would not get a sunbed. location is excellent also shuttle...
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Great hotel, third time back. Panchi the dolphin is a legend in our family (and Patti is much loved too). The variety of things on offer is great. Only suggestion would be air con for the rooms as it...
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Just returned from a one week all inclusive stay in this hotel with my partner. Booked through Jet2 which included unlimited entry to Aqualand waterpark.
The rooms were spotlessly clean, and very...
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just got back a week ago from this hotel,id just like to say what a fantastic holiday we had there,hotel clean,friendly,nothing is too much trouble,staff from cleaners reception staff,groundsman were...
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The entertainment team work really hard to make sure you have a good holiday. They put on a great show and make everyone feel welcome. Great food and different varieties to choose from.
All the...
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Another really good time in this resort. The activity staff were fab and worked really hard to involve everyone. Rooms could do with air con, but kept well cleaned.Fairly comfortable beds could be...
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We spent one week at this hotel, we were amazed about the food. It was a lot of variety, for every taste.It was always fresh food and a lot of delicious dishes. The room was nice and cozy and most...
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On this stay we were lucky enough to meet Ingle, the friendly German man who runs the salon and Thai Massage centre. My mother and I decided to have our photos taken by him and we are so glad that we...
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Booked this as a family holiday with our 6 year old son. We made a request for a low floor quiet room, which we got and it overlooked the gardens. A little bit of a walk to the room but happy with...
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Going back to ifa in 2 weeks 😎 getting excited as great hotel and staff you won't disappointed. I'm disabled so have to find the right hotel for my needs and this has it all so my husband can also...
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If you support animal cruelty, this is the place to stay. On our first 2 nights they had men walking around with 2 parrots and a smaller bird. People were paying to have photos with them and the men...
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Just returned, this is an amazing hotel the animation team worked endlessly to keep all members of my family happy (especially Flor from Argentina - who is amazing) food was good, bar / drinks are...
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Decor is a little dated and sofa bed is rather uncomfortable and not suitable to sleep two adults. Other than that a great hotel with great entertainment for kids and adults. Food choice was good I...
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Hotel clean, staff hard working and friendly, entertainment team work very hard throughout the whole day. The food is like most all inclusive a good range of dishes but quite repetitive. Close to the...
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Had great time,good food,clean hotel,staff friendly..Entertainment good.all round good holiday..would definately go again..roll on next year...and also if your all inclusive they make picnics up...
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We stayed here from 7th August 2017 for 2 weeks. We had a very quick check in and lolly pops for the kids, after a long journey this put a smile on their faces . We found all the staff to be polite...
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I am a little late at loading this review as we travelled in May 2017 for our family holiday to the IFA Buenaventura. We were travelling as two adults and two kids aged 5,2 and were staying for 7...
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Didn't like the hotel. Rooms were not as on internet. Had to pay extra for air con. Food was awful. The sunbeds were not clean. The pool was dirty. There were to many 18-30's mixed in with...
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We have just returned home from 12 days here (2 adults 2 children 6&8)
The entertainment staff here are fantastic I love the fact that they don't hassle you to get involved if you don't want to...
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We chose this hotel for the fact the reviews for the entertainment were really good !! This was not the case!! They were absolutely amazing !! They work rally hard all day and they are very personal...
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Just returned from a 2 week stay at this hotel. Had concerns after reading some of these reviews however we have no complaints at all. The rooms are spacious and very clean, cleaners came in every...
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After reading mixed reviews on here I was quite worried about our stay here. We arrived about 10 pm. Check in was quick and easy. Reception staff were great. (As were all the staff) hotel very nice...
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The hotel is very big, has a friendly atmosphere but can get very busy. Thomas cook are advertising as a 18-30 but definitely isn't a 18-30 feel so if that's what you want don't pick here! The staff...
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Just returned home from 7 night all inclusive holiday here with 2 kids age 8 and 6. Was a bit worried after reading reviews that we had made the wrong choice however shouldn't have worried at all it...
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Stayed here with my boyfriend in June, had an excellent experience. I've been to different parts of Gran Canaria before and didn't know Playa Del Ingles very well however the hotel is really central...
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The rooms were very clean but really need modernizing. The balcony was a bit tatty and needed revamping. The hotel food was all cooked fine but was lacking slightly in quality and variation...
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Just back from a week long stay at the IFA Buenaventura with my sister and niece. On arrival, we were allocated a room on the 8th floor as far away as possible from the reception and pool area...
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It's a very good hotel. The employees were very kind and helped you with every question. It was central to the beach, bus, shops and nightlife. The room was very clean and it was big enough for 2...
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Hotel was nice and clean. Rooms were spacious and hotel entertainment was good. Was a bit of a pain getting sunloungers but most days were fine! Food was really nice and always something different to...
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Lovely, clean hotel and friendly staff, beds were rock hard the sofa bed was more comfortable, Kitchen staff work extremely hard but food was a bit monotonous, pools were great but you need to be up...
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Lovely clean and friendly hotel in a brilliant location. Only fault was the under cooked food and variety. I would however go back to this hotel but would go bed and breakfast. I think the food in...
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I'm not usually one to post reviews on here even though I know I should but having just returned from a great week at this hotel I needed to share the experience. We arrived after the evening meal...
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My friends and i really enjoyed our trip to IFA Buenaventura. The jotel is kind of good. The food quality is not always the best and sometimes it's hard to get sunbeds with a sunumbrella because...
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Just returned from a fantastic 11 day holiday with my partner and our 3 year old daughter. It was the best holiday we have had, hotel was lovely and exceptionally clean. It was in a fantastic...
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I've just returned home from a 7 day break in Gran Canaria, and I cannot give this hotel a better review. Nothing was too much to ask, everything was clean and tidy, and the room service was of an...
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great hotel but there is no air con in the rooms which makes it very uncomfortable . This really did spoil the holiday for us. Never been to a hotel that doesn't have this facility.. This needs to be...
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This hotel would be 4 star if it had air conditioning but we hired a air con unit for our stay and it was still excellent value by far. All the staff are very polite and friendly and the reception...
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I've just arrived home from an all inclusive holiday at the IFA Buenaventura, the rooms are of a decent size and very clean, there is no air con and it turns out they don't advertise that they do (my...
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Just back from 10 days here with my wife and kids, and our friends. This is an excellent hotel, and despite my reservations there is literally no difference between this and a 4 star hotel except for...
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I am just home from here 26/7/2017 and what a fab time we had. The hotel is lovely and clean,spacious with very friendly staff who go over and above to help with anything. They are all super friendly...
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Just returned from an 11 night stay in the hotel and I was very impressed. I travelled with my wife and 2 young kids, 1 and 3. We were met at the reception by friendly staff who offered to keep our...
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Just got back today - 26/07/2016. Huge resort and very busy. Big shock on arrival was all rooms have no AC. Large patio windows means room is like a greenhouse. Must admit management were great and...
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Firstly I never normally leave GOOD reviews unless something is better than i expected and this truly was!
We booked this hotel as we wanted to go to the Maspalomas area of Gran Canaria as well as...
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well run with eye on detail, not the most modern or well furnished place but its 3* all day long. pools and terraced large and pubic areas good and well maintain. few more sunlounger required. better...
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All in all had a great time for a 3 star hotel was very good .. food was ok typical all inclusive entertainment very good pool area could be a little cleaner the water feels greasy and slimy and...
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Not too bad but if your children want to take any kind of inflatable in any of the pools then forget it they wouldn't allow my 7 year old daughter to have an inflatable ring. As for all inclusive...
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Stayed for a week and had a very nice time. Went all inclusive and never went hungry. Animation team were outstanding. Food was very average if you didn't want pizza and chips or spaghetti bolognese...
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Me and my boyfriend booked our holiday in January with jet 2, we were unsure of how it would be due to bad traveller reviews and in all honesty most of them pick up on the littlest of things. Food...
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We booked with Jet 2 Holidays and it showed on the website that the water park was inc. when we arrived we was told it was not and had to pay extra. So was not happy about this and dis complain to...
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We have just come home from here and I would highly recommend to anyone. It was my first All inclusive holiday in 10 years and I wasn't disappointed. My partner and I traveled with our 9yr old and...
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We have just got back from staying here for the last week. What a great hotel. The food was excellent and room very good and the whole hotel was continuously kept clean by the brilliant staff. The...
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Hotel:
This a very nice, clean and well managed hotel. There are always plenty of staff around to assist, from the administration, to the holiday reps, to the bar staff. The rooms are well sized. We...
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A very friendly and helpful staff, awesome animation team and great facilities. We had a great vacation at Ifa Buenaventura! No complaints whatsoever. Kbow that you are going to the centre of Playa...
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Good daily/evening entertainment...they work so hard to provide different shows and daily activities. Lots of food to choose from everyday and the snack bar is great if you dont want to go into the...
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Family holiday,Good parts were hotel very clean staff friendly, excellent entertainment, food was repetitive but expect that in all inclusive dining room staff were excellent, was nice to have drinks...
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Our family of 4 (2 adults and 2 children aged 3 and 7) stayed here from the 4th to the 11th July. I booked the holiday over 12 months ago so as we started to get prepared to go I had a quick read of...
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Have just returned from this hotel. We arrived and had a speedy checkin. Had a problem with rooms . Hotel reception staff. AlwAys very helpfull. The hotel itself it very very large.. we always...
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This hotel is geared for families. The entertainment staff are amazing!
The hotel was clean and the food was really good. My kids are very fussy but always managed to find something.
Honestly...
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Don't have a clue why people have bad reviews on this hotel
We arrived late evening 26th June and check in was fast with friendly staff we were giving a picnic bag with sandwiches fruit and water...
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Arrived at the hotel first impressions were good check in was quick and easy and we was given a packed lunch which consisted of a ham and cheese sandwich some fruit and a bottle of water as we...
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I will start by explaining we are a family of 4. Kids are 7 and 3
Lets get the cons out of the way. The sofa bed and mattress need replacing as very uncomfortable. The other 2 beds were ok. No...
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The hotel was quite nice very clean nice big rooms and the staff were very good, polite friendly and professional.
However if you book the all inclusive and thing you can spend the days by the one of...
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Booked with 2 girlfriends as a club 18-30 holiday, slightly surprised when we arrived at gone 10pm last Monday to see mostly families and children. However, by 11am the following day we realised how...
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The hotel is a 3 Star rated Hotel with clean rooms and a nice pool area. The problem is if the temperature during the daytime is reaching about 33 º C the rooms are really hot (about 28 ºC during the...
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We were unfortunately put in this hotel after being delayed 23 hours on our flight home after a lovely stay in nearby puerto rico.
The staff were rude and unhelpful, the luggage room was a free for...
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The hotel is nice, very clean and we found all the staff to be very pleasant and helpful. As a lot of people have mentioned the food in the restaurant is not very good most nights. Reserving sunbeds...
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I had an amazing holiday room was lovely food was great , I was with my 9 year old the name life guard wS great so helpful and good with adults and kids , but the entertainment staff made the holiday...
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Having just came back from hear 29 june 2017 well wat can I say rooms wear very clean maids came in every day and worked very hard 10 out of 10 to them my room was big plenty of room but saying that...
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What a fantastic hotel, made us feel so welcome from every member of staff will definitely going back soon. very close to everything you need the food is awesome and being vegetarian found it very...
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We arrived very late but check-in was quick and efficient and staff were really pleasant. We were given a picnic on arrival because we had missed dinner.
Rooms were quite big with plenty of storage...
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Stayed at the IFA Buenaventura for 12 nights in June, all inclusive.
Would highly recommend this hotel if you're looking for good value for money.
Hotel is large and rooms are big enough. We found...
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Had a fantastic holiday, loved hotel (beds could of been better) loved place, food was good the only fault I have was some of the bar staff was quite rude and never smiled which was a shame because...
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This is my second visit to Gran Canaria, this time with kids and we enjoy the experience but with some complaints...
We are travelling with two kids and I will try to resume some issues that we would...
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Good accommodation , friendly staff and excellent facilities for children. Only down side was pool bar did not finish until early hours and if your room is located around that pool it is prone to be...
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I have been coming to Gran Canaria for over 20 years and this is my second trip this year and I can honestly say this is the worst hotel I have every stayed in on the island.
Reception staff are very...
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This is our second visit to IFA Buenaventura. This time took the Mother & Father. The hotel staff couldn't do enough for us. The food was lovely and the rooms very spacious. Defiantly will be...
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Myself and my boyfriend stayed at this hotel for our first holiday in Gran Canaria. We got a taxi from the airport which cost 36 euros. First impressions were good as it looked quite posh from the...
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Lovely big clean room, which was room 218 well away from the pool and entertainment (great). Lovely rooms but corridors are very long and go on forever. Staff very friendly, especially in Freddie's...
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Stayed June 2017 as a couple. We had never been to Gran Canaria before, & decided on this hotel due to the quantity of the reviews that seemed pretty good, although we were apprehensive about the...
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Great hotel room and staff but it to spaced out and very easy to get lost and the dinners on all includes is ok but could do with update but other than that that it fine the snacks on in the day are...
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Had such a lovely time at this hotel. Had no faults. The pool parties with the entertainers are brilliant. Those guys are up all day every day! There are staff from the spa who walk round giving free...
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Check in quite quick and straight forward. First impressions of room not good not what I would say are suitable for families then within 5 min's my friends in the room next call us out they have sat...
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This hotel is a very large hotel. The evening entertainment program is very good to our opinion. Nice shows with a high degree of professionality. Rooms are large and offer a lot of comfort. Also...
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Ok I suppose for a 3 star and the price I payed was cheap ... the two big pools were nice but were to busy Sun beds were unlocked at 7am where everyone waits to grab them ( we were a group of 6 so...
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hotel very nice the staff friendly rooms are large enough rooms cleaned daily. food not the best more or less same daily. if half board for first time beware at breakfast you can have as much food...
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Very good hotel, the staff were extremely friendly and the food was nice. we stayed all inclusive and the food throughout the day was always fresh and nice. The rooms were very spacious. The...
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We've been a couple of times and apart from them stopping the kids club because apparently not enough children we can't fault it. We had a calm, relaxing stay with no problems. Staff are always...
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Booked last minuet via a Jet2 package, paid £410 for a week all inclusive flights from Leeds Bradford and transfers included. Arrived around 23:30 at night (later than expected), checked in and was...
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Would not return to this hotel spent the entire week on the beach as u cannot get a bed around the pool area the food is awful and it takes u to be very rude while in the dinning hall as people will...
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Excellent location, close to shops the beach and an evening walk to the promenade. The hotel itself i could not fault, all staff extremely friendly, when going out for a run early morning, each and...
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Just returned from a 10 day holiday & loved it. Fabulous entertainment day & night- the animation team don't stop and are a credit to the hotel(especially Marina & Nano). In addition to the kids club...
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Visited here for the first time on AI basis with 4 adults and 7, 5 and 2 year olds..
First impression good, swift check in. Arrived approx 10pm and we able to have some snacks such as pizza...
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Arrived late evening restaurant serving dinner was closed given a bag with water sandwich and fruit was welcomed and a nice touch. Service was excellent always, pools spotless as was the rooms and...
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Lovely big clean hotel, every area is cleaned thoroughly every single day. The rooms are big and spacious, very clean - the only downfall is the uncomfortable beds. (The mattresses on the sofa beds...
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Went for the first time to Gran Canaria with my boyfriend and we decided to stay at IFA Buenaventura Hotel in HB, definitely a must stay, everyone was so nice always ready to help and I want to thank...
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A great hotel with amazing staff, much more than expected from a 3*. Food was really good, the entertainment was incredible daily/nightly. The hotel was lovely and clean. The range of pools, park...
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Nice three star hotel.
Nice 30min drive from airport and hotel in a good location however, Beds are horrible...hard and very uncomfy. Rooms clean and well equipped.
Pool areas do not have enough...
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Great hotel great location near to beach, shop and kasbah center, a short walk to yumbo centrum which is a must! ... great entertainment at Ricky's bar, coco yoco & sparkles... hotel had a great...
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Stayed here for 10nights as a family of 4, two young children (8&5).. We had no complaints at all about the hotel. All the staff were friendly and went out their way to help. Big high 5 to the...
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The hotel is in a good location , it was reasonable price , when we arrived we were offered the quite side or the noisy we picked the noisy great view from our room ( the 8th floor ) , pool areas...
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don't know about the rooms. had a day pass all inclusive. 38 euros for adults and 18 euros for kids. worth every penny. 11 til 11. was offered a room to get changed in and dress for the evening...
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I have just recieved a lovely reply back from the department that deals with online survey feedback I will be very happy to return to this hotel Penelope the bar staff couldn't do enough for you as...
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The hotel has a good location, reasonable price and excellent meals to this level
Located in the south of the island, Playa del Ingles, not far from the shopping and entertainment center of Yumbo...
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This isn't a fault of the hotel, it's geographic but we found mobile 3G was quite poor in the area which meant slow and dropped connections. This was true using Three and Vodafone SIMs, my travel...
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This hotel we booked last January through Expédia yes they were good so next year we will go to the same hotel again so at first we booked it through booking.com.
But then I contacted the hotel...
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I stayed here in January with my friend and we had a great time in the hotel it was very close to the kasbah and the beach with a lovely pool area and room was always cleaned and spotless the...
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Had a great stay the pool areas are very good. Hotel is very clean , food is good and what you expect from a 3 star hotel. Hotel decor is outdated and in need of modernising but is ok and provides...
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This was our second visit to the IFA Buenaventura, having previously visited in October 15 as a large family group, this time we returned as a couple and stayed for a week from the 4th - 11th May...
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Visited this hotel March 27th to April 3rd 2017. We had stayed at the hotel 20 years earlier and had a fabulous family holiday there, so was looking forward to staying again.
The rooms had not...
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Only stayed here for a night so i've obviously not had much experince with this hotel but when we arrived there was only cheese pizza, not great for people that are vegan. breakfast in the morning...
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We stayed at this hotel for a week and just back today and not do we miss it already !
We had a room facing most of the activities that went on and the main pool area and still found this to be...
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Good hotel just abit sexist
Women can enter dining room with no sleeves but men get made to get changed
This should be th same rules for both sexs
Rooms are great. Food is great. Very friendly and...
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Had one of the best 2 weeks holidays I have been on can't fault any part of the hotel it was so clean and tidy,bar was well stocked,food offered choice for everyone, close enough to other places for...
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just arrived home after 11 night stay hotel was spotless everywhere entertainment staff worked hard and always with a smile would recommend to all age groups housekeeping and bar staff pleasant and...
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Regretting for stay there. Food was not suitable for vegans or celiacs at all. No information about allergens, you need to ask, but Staff English very limited. And very german or english. Wanted more...
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Although a little dated it's clean and tidy rooms are a nice size and cleaned daily,
enough drawer-shelf and hanging space to accomodate four large suitcases, beds are a bit on the hard side staff...
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Stayed here with our 4 and 2 year old boys during Easter holidays - was lovely & hot/ sunny!
Really good facilities for us, lots of pools...including 'children's' area' incorporating shallow pool...
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My husband, myself and 2 kids just got back from a 7 day stay at IFA Buenaventura Hotel. I would say that this hotel is true to it's 3* rating, everything is pretty basic but ideal if you want a...
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This is a very well run hotel. Staff in all areas worked hard and were always polite. The two pool areas worked well - one quiet, the other lively. The hotel gardens were an added bonus, and the...
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With this being our first time back to Spain in 20 years we read the reviews for the hotel with mixed feelings but went open-minded . On arrival at the hotel we were greeted by Irene a great credit...
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This hotel has something for every. Good food and drink exstemly good animation team you won't be disappointed. We went last September for our anniversary and it was that good were returning 13th...
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Just got back from 2 weeks at this hotel mixed feelings about writing the review as the hotel has some very good points like the excellent food, you can eat and drink non stop from when you get up...
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Hotel is massive but always kept very clean. 2 pool areas meant you had choice of music and entertainment or peace and quiet. Went all inclusive but ate out 2 nights. Only to see more of the island...
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Pools freezing, beds are awful, you need to reserve and lie on your sunbed from about 7am, cleaners and maintenance and waiting staff are extremely rude. On the plus side the animation team is great...
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The hotel is the largest we have stayed in but the facilities and quality of services was still to a very high standard. As other reviewers have said all areas of the hotel both inside and out are...
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We stayed here on a half board basis and we thoroughly enjoyed the experience and the food.
The room looked out towards the beach area and had views of the famous dune area, albeit it in the...
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Nice hotel although it was very shaded in a lot of the pool areas we only found one small spot that had sun most of the day the rest of the areas were very shaded. Also the sun longer police were...
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Good place plenty of choice on food , good pools kids loved it . Busy though and bar staff were grumpy half the time ;) apart from that for right price we would defiantly visit again . Entertainment...
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stayed 7 nights all inclusive with my mum.
Transfer was 20mins, this was great! check in was very quick also. found our room which was a great size, no aircon however this was not a problem, it was...
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Good- very very clean hotel, staff super helpful and professional with a smile on their face. Animation team are a delight, they put a lot of effort into what they do and always happy and full of...
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We loved this hotel so much so that we are returning on April 18th.The staff were very friendly the all inclusive was great.The animation team were very entertaining and worked really hard.If...
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The hotel was very comfortable and it made a pleasant stay. Entertainment was varied and all inclusive bars offered a variety of drinks and cocktails!! Hotel was clean and the entertainment team...
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This was Really one of my best all inclusive experiences!
For the extra cost an all inclusive for really almost nothing the food and beverage on all the "all inclusive" bars and restaurant was...
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We've just returned from a fab week here!it's a great hotel that is way better than what we expected for the price!! Would definitely return as Hotel was clearly managed well....Food was fine and...
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The hotel was extremely clean , for a large hotel it was spotless any time of the day. The entertainment was brilliant every night something to keep everyone happy! The pools were lovely too enough...
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Visited this hotel as a family of four and loved it! Perfectly positioned in Playa del Ingles to visit the attractions if you want to. Hotel is huge and has a "quiet side" and "noisy side". We were...
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Clean and tidy but really disappointed with the pool, pool area, food and friendliness of bar staff. Hotel would be a nightmare in the summer time as it does not have any air conditioning. All...
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We enjoyed our visit to Gran Canaria. The room was clean and tidy. We don't go on holiday to watch to but would have been nice to have one English Channel. Average food, and very busy at meal times...
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This is a very large complex, loads of bedrooms, a small dining room so dinner is 6.30 pm, 7.30. and 8.30, but it is a bad experience, people rushing in every direction, queues everywhere, rude...
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We were advised we had to check out at 12 on the Friday so we paid an extra €60 to entend the room. It wasn't until we challenged it later that we had it already. Luckily got the money back but very...
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Just returned after staying All Inclusive for a week at the first of April. Weather was a lot hotter than expected (30°C) and not very windy but cloudy on the last day.
Location - 10 min walk down...
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Just returned from a late deal holiday at this hotel - booked 5 days before departure.
Pros- easy transfer from airport; spacious rooms; rooms serviced every day; powerful shower; animation team did...
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I spent a week here in February with my husband and 10 year old son and 3 year old daughter. Brilliant location, beach a short walk and bars, restaurants and shops on door step. We were all inclusive...
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Had a fabulous holiday at a lovely friendly hotel. Staff were really friendly. Food was lovely. Hotel pool was great and room was roomy . Would definitely recommend and was great value for money...
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We went mid march this year and had a great time at the IFA Buenaventura. Staying all inclusive in standard rooms it was perfect for a week away with another couple. The majority of the guests at the...
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Stayed half board for a week to celebrate my birthday.
Check in was nice and smooth after a relatively short transfer from the airport. Were told we had an upgrade as they were very busy so ended...
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We stayed at this hotel for a week on H/B, thank goodness that was all. Check in was ok friendly smiley lady, we have sittings for evening meals ( my goodness back at school) but the early ones are...
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This was our first visit to Gran Canaria the hotel is set out on a large scale with 2 pool areas noisy and quieter, bar was much better in the main area pool bars did not cater for everything and...
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Very nice hotell, clean and very nice pools. Very good food and drinks. The beds were a bit hard and the internetconnections were not the best. All and all a nice hotell with nice staff and I sure...
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This hotel was really clean and the food was good quality- always something for everyone which I think is a bonus! The restaurant was massively chaotic and really wasn't a nice place to eat as it was...
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Huge hotel, 760 rooms, but very clean, staff excellent as was choice and quality of food. Some noise at weekends mainly from English and Germans, rest of the time OK. The hotel is best for younger...
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Recently booked 5 nights here, it very much is a 3 star hotel that doesn't seem to make an effort for wanting to gain anymore of a rating. For a 3 star hotel it is exactly what you expect for a 3...
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married couple early 60s booked this hotel on a half board basis ,this hotel is massive and very busy so it must be a popular hotel.
Hotel was very busy all ages of people there and all nationalities...
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This hotel has been owned and operated by the IFA Lopesan chain since they acquired it in 1996 some 21 years ago. Its very clear to anyone that in those 21 years of ownership little if anything has...
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Would recommend this hotel as staff are very knowledgeable and welcoming. Rooms are well furnished and maintained. Although busy restaurant is managed extremely effectively. Very good selection of...
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Could not have wanted more great friendly staff clean rooms had a few small spiders in room but they were soon sorted in a timely manner food was lovely plenty of choice. Great entertainment loved...
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big hotel, family room too small for a family of 4, 2 single beds and a uncomfortable sofa bed, all inclusive very busy at meal times food was nice. best things about hotel was the pools and...
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What a horrible hotel this is. Sure, some members of staff are very nice (shout out to Steffi who was awesome) but overall this was a nightmare of a hotel.
The hotel itself is old and run down. We...
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This hotel has very good facilities and excellent service. All members of staff are professional, helpful and friendly. The staff are a hard working team and seem happy in their work - which is...
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Stayed here for a week in march 2017 & will not go back to this hotel.Check in was a nightmare & very slow due to football teams checking in at same time & all reception staff were dealing with...
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Stayed here in 2011 pre child and as we knew of the location decided to go back, this time with our 3yr old daughter. Totally different experience and realised how much effort and time all of the...
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We stayed here as a couple and we had a great holiday. The complex is big and we were in block b room 726 which overlooked the mountains and had no one looking into us. Our room was cleaned daily and...
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Good hotel with two lovely pools. Big rooms but no air conditioning. Wifi is available in the lobby area; however, charged in the rooms. Plenty good drinks and food available. Very friendly staff...
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Ok this hotel is a bit of a party place so don't go if you're a fuddy duddy. The noise is all outside and should not spoil your holiday. Anyway I liked the music but although I am 72 I have modern...
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This hotel is ok if you're on a budget but next time, I would go elsewhere. The room was comfortable with a pool and sea view but the hotel put on several different shows in the pool area with music...
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Some staff is not nice. No asking me to helping to get the room when my wife sitting in wheelchair lots luggage. So I had to to room 3 time
s long walk to room ..room whas clean .bathrooms whas...
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This is a very large and busy hotel. It's a little dated but kept immaculately clean and impressively maintained.
The buffet style dining arrangements can be overwhelmingly busy between 7 to 7.45 but...
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This hotel uses 734 rooms for guests. We were eventually allocated 873 with a great view. Crap telly, no fridge ,air con or kettle (took our own). Shower over bath. Clean though and bed made up...
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I when there with few of my family for 2 weeks.The hotel is so huge that at checked in you are given a map of the ground.
The animation team are great unfo I can't remember there names,but they work...
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Stayed for 5 days in November after a visit to Fuerteventura and had decided to try all inclusive for the first time.
The hotel looks a little dated on approach as the colours have faded but inside...
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We returned to this hotel on all inclusive terms on the 13th February having stayed for a week on half board a few years ago.
We had a most enjoyable holiday previously and other than room...
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Good hotel of 3*, problems with places in the restaurant.
When we go (for example) to breakfast and there is only tomato juice for drink, no watter no any other possibilities.
For a lot of people...
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Stayed at this hotel with family for a week. Set in a lovely area, 10 minutes walk to the beach, with lots of stairs en-route. Stairs do not bother me, but just a mention for anyone who has mobility...
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Went here with a friend, first of all the hotel is very clean, the surrounding area is brilliant with loads to do- the beach is a short walk and there is loads of shops, bars and restaurants near...
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Was there with family for few days. It is amazing how many people can fit in one place. Crowds! Everywhere. Nothing bad about Germans but staff shall also notice that other nationalities are there...
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I am reluctant to say just how good this hotel is for fear of not being able to return - but that would be selfish.
I have been in quite a number of so called 4 star hotels which aren't as good as...
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Weeks holiday for family group of all ages, all inclusive. Entertainment team were great, and they have a hard task with the different nationalities that use the hotel. Hotel staff were all helpful...
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Just returned back from a fantastic 9 nights in a fun family setting, great weather and great company.
A huge thank you to the animation team who made our holiday - you probably don't realise the...
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I celebrated my birthday week at the IFA Buenaventura and thoroughly enjoyed our stay. I heard that the hotel would be 4 star if they had air con in the rooms and it certainly feels far superior to...
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One of the largest hotels that we have stayed in, too big for our liking, but not a criticism. The location is good, being a 10 or 15 minute walk to/ from the beach. The hotel provided a shuttle bus...
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Staff, Cleanliness and bar service was faultless!
The restaurant dining experience was very busy however, particularly in the evenings. Getting a table was difficult on the 2 nights we ate in the...
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This hotel is massive, lots to do with pools and tennis courts and a great entertainment team! Our room however seemed miles away from reception, was annoying when you forgot something and you wee...
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Just back from this hotel booked with Jet 2 holidays we had an absolutely fantastic week, room was great, extremely clean and comfortable. All areas of this very big hotel were well maintained and...
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Overall a nice hotel. Good value for the money. But i would not recommend the hotel for travellers with small children. We went with three small children aged 0-6 years. All staff was very friendly...
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Please please .. don't believe all the negative reviews on here (the people who wrote them most be so picky) if you are a down to earth family or person u will love this hotel !
Rooms are standard...
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Stayed for my partners birthday and seeing as it was November and we're use to being in the cold the hotel had everything u could possibly want.The rooms were massive and caters for everything you...
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We had a lovely 1 week stay 4th Feb, hotel was nice and the staff friendly.
The room was big and had everything we needed.
Food was better than I expected and there was always food to eat even for my...
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Was in this hotel beginning of Feb with my hubby you shed be told going this time of the year it wud be full of ignorant Germans don't get me wrong a few we spoke to were great our 2nd day we ad an...
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Lovely hotel very well presented staff were friendly and also very well presented.The food was absolutely lovely and in abundance. Good clean pools and communal areas. The room was fresh and cleaned...
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Just back, mostly ok. Check in was quick and efficient, a lovely young man checked us in, I had forgotten to take my hotel voucher with me, no problem would get it from email in the morning. Had a...
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We visited for a week over the New Year's. We've been a little worried as we haven't stayed in a 3* for a while (and had our reasons not to!), but IFA Buenaventura is a great hotel. Check-in was...
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This hotel is very basic and confused me in terms of why their restaurants were not open during the day. The lack of being able to order food at any restaurant was very frustrating during the day...
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The hotel was fantastic ! Staff ate very very nice nothing is a problem, great location for beach 3 minute walk straight road from hotel, Bus station (Parque tropical) is also close by 5 minute walk...
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I only recently just got back from my stay at this wonderful hotel on the 22nd of January. I stayed here for a week, all inclusive, with my boyfriend and my family to celebrate my mam and dads...
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Very nice hotel for valuable price, comfortable and quiet room, beautiful garden. Staff was very nice and friendly. Breakfast and dinner was really good. In my opinion this is a very good 3 star...
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Came here on a family holiday only a 3 star hotel but would recommend to anyone going to visit playa de ingles.
Rooms were very clean and staff very polite and friendly.
Food was good, the place...
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Me and my husband stayed at this hotel with my cousin and her husband the first week in january ...on arrival we really didn't know what to expect after reading the reviews on trip adviser...well the...
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Stayed here for a week over new year. Apart from the rooms being a little dated the whole experience was great. All the staff were friendly helpful and professional. Nothing was too much trouble...
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We went here for the sun and heat and got it.
The hotel is big but nicely set out with its various pools and seating areas. The hotel is in the shape of an E with a pool, stage and poolside bar in...
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We had an amazing stay at this hotel where there was plenty of entertainment, a wide variety of food selection at the buffét, extremely service-minded staff members, and free wifi in the lobby. The...
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just got back from gran canaria on the 8th of january, a very pleasant stay nothing really to complain about really, weather was good suprising how many people were there,would go back to the same...
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Just arrived back from IFA Buenaventura Hotel Gran Canaria after a week holiday,the hotel was very nice even though we asked to be moved due to the noise level during the night we were on the bottom...
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We stayed her for 8 nights over Christmas. We had a wonderful time, the hotel is lovely. We were all inclusive and the food was great always something different to eat. The hotel is very clean and...
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This Hotel we have been in the past and has not changed much over 20 years the staff are very friendly and helpful give you tips on we're to go at the best time, my best tip is book through...
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As a family we visit Gran Canaria every new year and this is the worst hotel we have stayed in, ever. This hotel should loose some of its stars.
To start with this hotel will charge you extra for...
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Hotel room sleeps up to 3 people beds made and clean towels daily shower over bath and water lovely and hot. Food was good and plenty of choice especially breakfast. Helpful staff on reception...
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We stayed for 10days over Xmas we had a brilliant time staff was very friendly and helpful hotel and swimming pools where spotless the animation team do there jobs excellent a big thumbs up to all...
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stayed here from 10th november 2016 for a week - its quite a big hotel and was really busy at this time - we stayed for winter pride so its close to the yumbo centre. check in was really slow and...
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I was a bit worried after reading some of the reviews on here about the hotel, but can say we had a fantastic holiday here for Christmas. Being the first time I have taken my children abroad for...
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Was staying for a week with my fiance. A really good hotel for the price, had a nice stay. The animation team is really good and the staff is really motivated to help you in any step. If you like to...
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Nice hotel to
Spend your holidays at. Large bedrooms, great breakfast buffet.
I enjoyed the pool a lot. Try to not be assigned a room on the pool side because of the music at night . Nice staff and...
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My partner and I have just returned from a 1 week all inclusive break at IFA Buenaventura Hotel. Basic review breakdown below..
Food:
The restaurant where breakfast, lunch and dinner was served was...
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Been Buenaventura over a number of years since 2002. The food is still good and the staff work very hard. I found the all inclusive to be great value for money and plentiful. Everywhere kept very...
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OK, here Goes!
I always try to be as fair as I can be and give a true reflection of what I have encountered.
The hotel was ok and not that far from the Airport which was good. Rooms clean and well...
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Have visited this hotel 8 times now and always enjoyed my stay. The staff are excellent and very helpful, we had a really good room maid Isabel Diaz who always made sure our room was spotless. Thank...
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Came here with 7 of family to celebrate daughters birthday lovely big rooms no air con no fridge had to pay extra for them and safe if you wanted food varied and typical breakfast was best meal of...
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This hotel was perfect for our family but not the best for very young children. The food was amazing so I would definitely recommend all inclusive and the rooms were large and comfortable. The staff...
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Hi
It was my birthday so my husband and I just took a short break from work and the kids and had a lovely time.
When checking in we asked for a double bed as we did not want twin beds so they...
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Very clean hotel but little things let the hotel down, room towels falling apart, rooms need updating,
bed linen needs updating, but the food excellent for a 3 star hotel!
The bars and pools were...
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Hotel was clean, friendly staff excellent facilities ie; Gym, Hairdressers Spa; wide range of food plenty of Daytime activities (rifle shooting,Darts Water polo beach volleyball etc), Kelly the Rep...
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We just returned from here on 4th December. Upon arrival I was initially worried as the lobby area was very tired looking but my last 3 holidays have been 4* and in Egypt so I did a bit of a reality...
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The hotel overall is very good rooms cleaned everyday food very good lots of choice and always very nice some people have said there wasn't much variation but I thought there was always...
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Stayed here for ten nights in November with a group of 9 of us . The hotel was brilliant from the reception bar rooms entertainment restaurant was all 5 star would definitely stay here again looking...
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Only a 3 night stay...normally stay at parque cristobal but this place seemed like a decent cheap getaway. Food ok...the restaurant was a cattle market with some extremely rude aggressive...
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From the first moment at the check-in, the reception team very unfriendly. We asked the unfriendly lady at the reception urgent for a doctor because my friend was very sick, and her answer was...
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I visit Playa del Ingles quite often and have stayed in quite a few hotels in the past, this was probably one of the highest prices I've paid and honestly it really was not worth it. We chose the...
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Not suitable if you have a noisy 5 year old!!! Got a call to my room from reception at 5pm to say my young son was noisy!! He was only making police noises as he played with his police car!! She even...
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Lovely hotel with large pools, onsite gym and spa treatments. Exception team of staff from reception, to poolside, to animation team.
Only negatives are the lack of air conditioning in rooms, and the...
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Strayed at the hotel in November decent staff however the beds are extremely uncomfortable like sleeping on a rock! Also no air conditioning in the rooms which I would have expected in a hotel of its...
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Spent a week in September 2016 really enjoyed it and recommend the fully inclusive.
Tried to rebook this year through Thomas Cook and advised it was as 18 to 30 hotel so was steered towards a more...
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Stayed as a group of 11 friends celebrating a special birthday. Had a few reservations after reading some of the reviews on here but was really surprised. Hotel is clean, well laid out and bedrooms...
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We stayed at IFA Buenaventura nov 11-18,2016 with all inclusive. The food was good, the pool was cold. The beds are too hard for us. The weather was great. The WIFI we bought did work around the pool...
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Recently spent a week here with friends and had a great time. Rooms are cleaned everyday, friendly staff, great entertainment and excellent food. Will definitely stay here next time I come to Gran...
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Firstly the positives:
Very clean everywhere - restaurant, rooms, pools, bars etc.
Great location - short walk to the beautiful beach.
Enjoyable food - a bit samey (especially for vegetarians) but...
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Me and four friends stayed at this hotel for a week. And it was brilliant excellent entertainment staff. Was always fun from the start of the day till then end. First time we had done all inclusive...
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Hi there, if you have ever read any of my reviews and went to the places I reviewed you will know that they are genuine reviews. This Hotel is rated a 3*...well that is a mistake, I have stayed in 4...
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We will definitely come here again. The staff in all areas of the hotel are amazing and will go out of their way to help with anything. Rooms spotlessly clean. Pools cleaned daily by an army of...
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i was a bit worried after reading all the negative reviews but we really enjoyed our stay. staff are really friendly hotel is clean and tidy and in a great location. some people just find anything to...
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We stayed here as a family of 5 last week of October.
Overall we all really enjoyed it and here are the main points.
Good bits
Friendly staff
Clean throughout
Good size rooms with large balcony...
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I'm just back from a wonderful week at the IFA Buenaventura with my two friends. We booked the holiday 6 months ago and couldn't wait to have a break and get away from work and the cold weather.
The...
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I was so worried when I booked this and then read the reviews in detail, I had chosen this hotel for a party of 7 so it was all on me.
Check in went smoothly, I was expecting to be greeted by...
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We have just returned from a week all inclusive and it was excellent. The food choice was great different theme every night. Yes it's busy but nothing you can't cope with. The pools are fabulous and...
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Fantastic room overlooking the pool. Lovely views of the gardens and pool.
We went half board and enjoyed the buffet style breakfast and evening meals.
Lots of entertainment for the children, very...
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On arrival there wasn't a room available as they were busy and the first room they offered was already taken and they then offered us an upgrade. The staff were very hard working and friendly. The...
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Stayed here with my husband in October for a week. We had a great time and would happily stay again. Our room was massive and as the balcony was also spacious this is where we did our sunbathing. We...
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I stayed at this hotel from the 23rd to the 30th of October. Overall, I did have a good time.
The staff were friendly, as were the cleaners. Our room was clean and spacious. We had new towels...
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I've just returned after having a week at this hotel all inclusive with my partner and his family and 2 young nephews. As you arrive we didn't realise we had to pay 60 euros for the week for air con...
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I visited this hotel for one week with my two small children (1&6) and my parents. I can honestly say that this is one of the worst hotels that we have stayed in. Firstly the hotel space is to small...
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We read some reviews before travelling so we knew what to expect and not to expect so to speak and to be honest we were plesantly surprised as this hotel is no where near as bad as some of the...
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Me and my partner stayed here 2/10/16 for ten nights.
We were upgraded for free on arrival to a superior room as the normal rooms were all full so this was already a good start as the room was huge...
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We stayed here for 11 nights in October. The rooms were large and spacious but had no air conditioning and would have benefited from a ceiling fan.
We went all inclusive and the food was varied and...
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Nice weekend. Hotel is huge and food is average.... when catering for so many people its to be expected. Pools ok but difficult to get a subbed in a nice sunny spot as so many out early reserving...
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Just had to leave another review for this brilliant hotel. This was our third time and we weren't disappointed. Great food, fab pools, superb animation team, lovely bars. As always my only gripe is...
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Negatives & some positives.
Yes its true kids firing guns. Surely this contravenes health & safety regulations. I've been visiting Canarian hotels for 20 yrs and never known a Spanish hotel allow...
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We have just returned from a week at this hotel after going with an open mind. Well where can I start...... When we first arrived we were greeted to a reception that seemed to belong to Butlins. We...
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We have just returned from a week all inclusive at this hotel. It was a fantastic week!! It was my partners birthday while we were away and the hotel left him a personalised birthday card and a...
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Very Clean, Very GOOD selection of food that you can mix and match to make many many great meals. I don't know what some people expect. The Breakfast Buffet has just about everything you could think...
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The hotel food and cleanliness were good but if you want a relaxing break, this is not the place to go. The noise from the hotel bar echoed around the pool area and most nights, we did not get to...
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Not been before but very impressed food and facilities very good and the entertainment team are first class.Food plentyfull and good you can even get snacks
between 10 and 11 in the evening
Only...
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We stard here in march for a week enjoyed it so much we went back in september2016agsin hotel was clean food was very good it the only hotel iv been in that the staff bring the fresh food out all had...
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We stayed at IFA Buenaventura 19th Sept for a week with our grandson, even though we arrived later in the evening the staff had a smile for everyone, I couldn't name individuals due to the fact that...
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The hotel is a bit dated, no frills or spills. Very friendly and food was okay, just as we expected.
The rooms could really do with an upgrade. The staff were very friendly and helpful. Wi fi...
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I stayed here last year with my mum. We wanted a mother daughter holiday, nice and relaxing but with abit of night life also. This hotel offers everything. It has a large range off stuff to do. Was...
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Very disappointing - booked with Jet2holidays, thoroughly disgusted with their service, hotel was very dated, not enough sunbeds/chairs sitting areas for the size of the hotel.
Staff and animation...
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Really nice hotel, lovely staff, good food also close to everything you need I.e shop, bars, restaurants & the beach. Rooms are kept clean regularly, entertainment throughout the day including night...
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Stayed here in September. Good points were:-
Spacious rooms
Good location within easy walk to the beach, bars and shops
Not so good points :-
Stale smell in bathroom
No air con - I took an...
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Me an the gf spent a fantastic week here we stayed from 20th to the 27th September,this hotel is brilliant..we arrived at 9pm the reception put our cases in storage whilst we eat our evening...
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Just arrived back from a wonderful holiday here. I have to say that we were over the moon with the quality of everything from the pool, grounds, food and drink to the helpful staff. This is...
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This is a perfectly acceptable place where most of the staff are very good. Actually all of the staff are great apart from 1 or 2. See later.....
Food is high quality but difficult for vegetarians...
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Pros
Good range of food for the picky eaters
Drinks, no queues
Staff are friendly
Location
Fairly clean ish
Entertainment
Beach
Local bus to local areas - great things to do
Weather...
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On the last day of my holiday with family at this hotel.
I'll start with the good points because there are some really good aspects to the hotel.
- the food is very good, we have not had a bad day...
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Our visit for two weeks in September 2015 was faultless 4 star in every dept apart from no air con which we knew when we booked. We have just spent a further two weeks in the hotel and most...
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excellent accomodation friendly and helpful staff animation team better than excellent work really hard bar staff, restaurant staff and all other people whom work at this hotel are friendly and...
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Food - some days great others a bit samesey but it's all inclusive and catering for a lot of people. The layout in the restaurant was a bit strange as you have 2 queues merging into 1 which...
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Myself and my boyfriend are currently on our last day of our 11 night stay. All I can say is please dont believe the bad reviews you read on here. If you book and pay for a 3 star you are going to...
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This is our 2nd visit to this hotel and it certainly won't be our last. Check in really quick and easy. We arrived around 10pm and we was given a pack lunch with a sandwich, fruit, crisp and a drink...
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Stayed here with my partner late in the year to avoid families with school age children. Found out that it's very popular with families with younger children and quite rightly so. This is a really...
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Travel agent said hotel had good reviews so we booked well no air con rooms need up dating I bit more food same every day unless you like salad then your OK and melon can't fault the staff and...
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We stayed at this hotel as a family of 12. The hotel is very large and the pools a little small. The rooms were kept very clean. We booked through alpha rooms.com and it states on their website that...
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This hotel is well over rated in my opinion. First of all it has no air-con /no fridge /the tv is a waist of time unless you pay for them / the rooms are big but basic my bed broke when i sat on it...
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Hotel with very good: food, location, staff and entertainment Team. At the evening while we wait for the shows they have DJ’s with good music.
All Inclusive is the best way to appreciate all that the...
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Just arrived back this morning after a brilliant holiday. Entertainment was very good for kids and adults alike. Great location close to local bars and only a 5 min work or short taxi ride to the two...
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I usually pay quite a bit more than we did this year so expectations where not high, although for me, this hotel is REALLY basic. I've paid similar amount numerous times in the past and had a lot...
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Just arrived home from a great week in Gran Canaria, the hotel is nice although our room was a little tired looking, the beds and pillows were too hard for us but that's personal opinion., spotlessly...
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Been to this hotel 3 times now and always had an amazing time. Entertainment staff are fantastic, great with kids and adults. Evening entertainment great and hotel staff very polite and friendly...
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Just arrived home yesterday from a weeks holiday in this hotel. Very clean, maids come round everyday to tidy the room and even leave sweets on the pillow for you which I thought was quite nice...
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We booked this hotel and wasa but wary as we had read previous reviews which weren't so good but we thought that is just some people's opinions who expect too much so we have it a go anyway! We...
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A week before our holiday i seriously thought i had made a massive mistake, the trip advisor reviews terrified me! However we had a fantastic holiday! We were on the 6th floor overlooking the...
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After paying all inclusive for 11 nights for 3 of us (1 toddler 2 adults) we thought a lot of money wouldn't be needed as we went to alcudia 2 months ago all inclusive for 10 nights and only spent...
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Just got back from here last night and I was so sad to leave. We were a party of 24 people ranging from 7 years old to, lets say, middle aged. The trip was over 12 months in the planning and the...
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So second year spending our 10 days at this hotel as we were very happy last year.
However it has gone down hill I can't fault the animation team as they do there very best and give there all...
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Clean hotel with friendly staff and fab entertainment team. Food nice and fresh and plenty of variety. Location itself but disappointing plays des ingles bit old fashioned and not a lot going on for...
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Having been to several 3* all inclusive hotels before we had an idea what to expect and going in the school holidays knew it would be busy!!! However this is an understatement in my opinion far too...
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Really enjoyed staying here for the past 2 weeks. Very good choice of food, plenty of choice for kids to eat aswell. The entertainers did the best with what they had and some nights were fab, other...
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After reading all the reviews before coming I was slightly worried but stayed open minded as not everyone has the same tastes!!
We came for 2 weeks as a family of 10, 6 adults and 4 kids we arrived...
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After reading a lot of reviews we were unsure what to expect but we needn't have worried. We arrived at 10pm and were given a meal, we had two rooms that were far away from each other, our daughter...
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So... was here last year, had a great holiday. This year, its gone down hill. 1st room we was given had the electrics hanging out of the wall!! But this was sorted and we was moved after dealing with...
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I went with my best friend. The hotel was nice and clean and the staff was friendly. The only thing I was annoyed about was that no one knows how to queue in the restaurant! The food was nice but a...
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Having never been on a 'sun' holiday let alone an all inclusive one, I feel I don't have much experience to compare to but I honestly do not feel that is necessary in this instance. We booked through...
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First time staying in this hotel,third time to the island.The hotel is very big, but we soon learned to find our way around. Our room on the seventh floor was adequate. The sofa bed was fairly flimsy...
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A brilliant hotel with great facilities...food was excellent...rooms clean and spacious..all the staff are very pleasant and helpful...the young activities team are very talented youngsters who are...
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The early morning sunbed fiasco was an eye opener. Each evening the sunbeds were piled to one side so the entertainment could take place, but not laid out again for the next morning. This meant that...
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Just back from a great two weeks in Gran Can with my friend. On first glance the hotel is impressive in size and with a large surroundings and pools for kids and adults the hotel situated around its...
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After a poor start (no reservation when we arrived - which was no fault of the hotel - lots of work done by Natalia, who found us a room overnight in a nearby 5* hotel, when we eventually got our...
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Check in was very quick. Our room was on the 3rd floor overlooking the gardens, which was a quiet location. If you are allocated a room overlooking a pool and a stage get ready for some noisy nights...
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On arrival the reception staff were quick to check you in and answer any questions you had. Reception staff on a whole were fantastic for the duration of the holiday. The rooms were clean and the...
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The hotel was kept extremely clean the staff were cleaning from early morning til late afternoon and everything from walls to tops of doors were cleaned everyday!
The food was lovely there was...
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Very big good standard 3* hotel.
Rooms are very spacious and we'll equipped.
Large balcony with furniture.
Only downside is there is no Air-conditioned and given the climate. Its a prerequisite...
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Nothing wrong with the hotel but Playa Del Ingles is run down (very little has been upgraded since I last visited 10 years ago)
All Inclusive
The drinks selection are very good. During the day the...
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Had a really great holiday...on arrival we checked in at 21.20 to be advised they would be opening the restaurant at 22.00 as we had missed the evening service. We thought this was very good and...
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I am currently writing this review sitting at the lovely pool in the scorching heat as I always forget to leave reviews once I am home. We are on day 13 of our 14 day holiday with our 2 kids ages 6...
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For the first time my family decided to go back to the same hotel after our first trip to Buenaventura last year. We had so much fun with the reps last year and all the staff and waiters are all so...
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Huge complex which during the school holidays is very busy. Food is good quality and varied. During peak times it's a bit of a scramble to find a table and get food. Plenty of activities for the...
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Hotel rooms & corridors dark & VERY dated, no air conditioning in the bedrooms so very uncomfortable during the hot nights and the beds are incredibly uncomfortable to sleep on.
Not enough sunbeds...
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Great value for money. Rooms spacious and great view of pools. Food really tasty and plenty of choices. 10 minute walk to the beach. Staff especially entertainment guys are so hard working and...
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We got back today from 9 nights staying at this hotel and had a fab time. We got there late on but they had sandwiches available at the all inclusive restaurant and we got checked in really quickly...
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i returned to this hotel because first time i stayed it was a great hotel, but it seems to have changed a lot,the rooms are dated now and could do with a refurbish, and we were 3 adults in a room, 1...
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First thing that struck me about our visit to the Buenaventura was that is was clean...and MASSIVE. We had a standard room for the four of us, two single beds and a double sofa bed. I had read some...
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Just returned from a holiday in this hotel there was 2 adults and 2 children aged 3 and 6. The hotel is huge not guna lie and we were on the quiet side of the hotel in room 732. The rooms are very...
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The hotel itself was lovely and there was loads to do my experience with the staff food and sleep was very poor! Couldnt get help at food time with my sons ceoliac and the staff wouldnt help much...
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We stayed at the ifa Buenaventura as a group of 10 we arrived after the dining room had closed so where all given a packed lunch which was really thoughtful the reception staff where very friendly we...
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Me an mrs both age 20 went for a week all inclusive and it was great, there was waiters bringing drinks to us 😃 entertainment every night mainly for children but was still worth watching only a...
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This is the second time we have visited the Buenaventura Hotel and it was a really great holiday. We stayed for a week on 7th July 2016 and there were 11 of us including a toddler. The staff are...
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on arrival check in was not the best think she was new took ages also then sent us to wrong area off hotel
room on 8 floor quiet side nice view off pool and also has a sea view
food and drinks...
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Great hotel for familys with small kids.
Felt save and 3pools
Sunbeds are a pain 8am wakeup to get them all gone by 9am
Wifi was down and no aircon
Drinks all inclusive were great
Meals same every...
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We have just returned from 10 nights all inclusive at this hotel. We are a family of four with a 3 year old and a 1 year old. The food here is excellent, lots of variety (we had every meal here, we...
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Stayed at this hotel in October and I'm booked to go back this year. Spotless rooms/facilities, friendly staff, great choice of food. Plenty bar areas and lots of space at the pool. Two pools to...
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I stayed at the IFA Buenavetura from 12th - 19th July. I had read many mixed reviews about this hotel so thought I would write one from my honest opinion regarding my stay here. The hotel is huge...
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I stayed here from the 28th of June until the 7th of July with two friends all inclusive. We arrived very late. They'd left us a cold buffet out which was nice. We were given room 495. I immediately...
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myself and my family have just returned from a 2 week stay all inc,we all had a fantastic time,didn't want to come home.the animation team made the hotel,we were never bored,had a great time from...
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We had a great family holiday with great entertainment. Hotel food is the same nearly every night which becomes tedious but food is ok. Alot of extras like wifi and a/c. The fight for sunbeds is not...
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Went there for 10days with group of friends. Our rooms were basic but clean and sunny. We had beautiful view from balcony!
Food was delicious! We wanted to try everything but it was impossible. All...
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First ever trip to Gran Canaria but thoroughly enjoyed it.Three adults in our room which was big enough for the task. Food very acceptable English mainly type meals. We had three meals a day in main...
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Had an amazing time here all staff are very helpful & friendly could not fault this hotel everything was perfect & would return anytime were back in the area! Food choice was perfect as a fussy...
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Before me and my boyfriend went on holiday we read the reviews and thought they were slightly on the harsh side. However...
After visiting there i must be honest and say that it was a bit of a...
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Overall this hotel is average. The sunbeds are a massive issue there's about 700 rooms and 80 sunbeds maximum. People go down and reserve them extremely early even though you are not aloud to. The...
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Me and my boyfriend took our first holiday together to Gran Canaria and chose the Buenaventura because it was a good price for all inclusive!
All I can say is that me and my boyfriend miss this...
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We had booked into a sister hotel so wasn't happy to be moved so close to our departure date due to over booking apparently
We arrived to a clean hotel spacious rooms good choice of food 2 great...
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2nd visit and most definitely will be visiting again. The staff were friendly. The rooms were cleaned daily and fresh towels every day if needed. The animation team were very hard working to please...
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Ok so we are on our final day here and it's time to write an honest review about this place....We are a young couple with 4 and 2 year old kiddies.
At the end of the day we only paid £1000 for a week...
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Just back with my wife from a two week stay. All inclusive. Got to say great value for money and a nice place to stay.
Rooms where spacious and clean,we did hire an air conditioning unit week two...
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We have just returned from a two week stay at this Hotel. Check in was slow and a smile and warm welcome would have been nice from the reception staff.
Room 604 was overlooking the road and other...
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Lovely holiday as the weather was perfect the entertainment was fantastic, the only problem was no air conditioning in the rooms very hot at night, food ok nothing special same thing every day...
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Fantastic family hotel with great facilities, awesome pools and even better staff. Could not do enough for you. Brilliant choice of food and drink as well. The entertainment was mint and my son loved...
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I traveled with my boyfriend (25-30). We stayed in the hotel for 10 nights.
Firstly the hotel is in a great location just a short walk to the beach which is a great day €9 for 2 sunbeds and a...
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Family holiday - 2 rooms - 4 adults - 2 children 4 and 8month.
Was a little speculative about this hotel after reading some of the reviews. Glad to say that we have had a great time and the hotel...
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Had wonderful time hotel was very nice. Bit big but no problem for me. Beds are seaten very early at the pool and bed in bedroom are not comfortable those two things are the bad things i can say...
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if you want a great holiday in a clean very well run hotel this is the one,the hotel had familes
couples old and young,good selection of food and of high quality,this is only a short report as to be...
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Gorgeous - Charming Hotel! we are glad that my wife found a decent discount to this Gem! using: bit.ly/swimndream
The room was comfortable and subtly organized Good comfortable bed.
Food in...
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We are currently on our last night and can't wait to go home. We are having to sit on our balcony because there is not one spare chair to sit on. So much for being able to enjoy your all inclusive...
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All inclusive benefits weren't brilliantly advertised so ask. Staff were a bit blunt and rude on occasion but a "travelling" family probably didn't help. Rooms are great, spacious and clean and...
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Well where do I start, I'm still here at the min, and I can not believe how much a hotel can change in 2yrs,so there is 18 of us over for my brothers birthday,my brother and friends at Neptune,my...
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My boyfriend took me here for my birthday in February. Luckily for us the weather was lovely and we really enjoyed temperatures reaching 23 degrees where coming from London in winter was absolutely...
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Overall our stay was lovely:
Always lots of variety at meals
Most staff very friendly and helpful
Very clean and well kept facilities
Disappointing the all inclusive finished at 11:00 pm, I think a...
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This hotel was amazing, one pool had activities and the other was more chilled. The staff were friendly and welcoming. The rooms were tidied everyday and the hotel was extremely clean.
The only...
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fab 2 weeks hols,amazing time everyone friendly and nice, met some lovely people on this hol, happy wi room food plenty choice, restaurant staff marco very nice man, always felt welcome .. really...
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Stayed here with my girlfriend 3-10th June.
Check in - was smooth and friendly, and we were asked if we wanted the 'noisy side or the quiet side' (we opted for noisy). We'd also asked for a high...
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This is the best hotel i have every stayed in. The room was clean and spacious. All the staff are a credit to the hotel. The entertainment team were amazing. There is a gym at the hotel and you can...
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Myself and my boyfriend stayed here from the 31st of May until the 9th of June. The hotel is very clean and the rooms are cleaned everyday by cleaning staff which I thought was great! What really did...
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Just returned from a fabulous relaxing holiday with my husband and teenage daughter the room was very clean and spacious our room was on the 5th floor and had a superb view of the pool and sea it...
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This hotel is very large with over 700 rooms. It is very clean. The rooms are large and the hotel is very clean. The food was of a fairly good standard.
However it is very busy with far too many...
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Me and my boyfriend stayed here during uk half term in May (without realising) and it was great! all the negative reviews on here are all rubbish. I read a fair few negative ones before we went...
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No adult entertainment at night, there was a disco downstairs that wasn't open maybe due to renovations? Hotel is very big and the quality of the rooms are good, staff are friendly and plenty of...
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Visited this hotel in a large group of family & friends. Checked in at 10.45pm with a bit of hassel, not sure if it was the hotels or jet2 holidays fault. We had to pay for our drinks on 1st night as...
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I visited this hotel with some other family members in July 2015, this hotel is absolutely brilliant. The staff are all very friendly and will go above and beyond to help you in any way possible. The...
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Having booked with Jet2 by telephone we were unfortunate to find that the room access was totally unsuitable. Better hotel information training by Jet2 staff is needed urgently. With one traveller...
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We travelled as a party of 16 including small children.
For the huge size of the hotel it was overall well ran.
The pool areas were clean and if you could get a sunbed you were lucky. I think this...
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Nice hotel friendly staff good verity of food, just a short walk to the Irish centre. Short taxi ride to yumbo centre. All in all not a bad hotel and holiday. Room cleaned nearly every day,if you are...
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I'm always fair and honest with all my reviews so this one will be no different.
Originally we were recommended this hotel by friends who could not fault it. So decided to book it for ourselves...
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Could not fault anything about this hotel, rooms were spacious and has everything you would need , the staff were always there to help . The animation team we're always in a good mood and the...
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I have been to this hotel twice in September 2014 and September 2015 both times staying with my brother. Both times we have had an amazing time and we love this hotel and in particular the animation...
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Visited this hotel in a large family group, staff were friendly and helpful throughout our stay. The food was good always something for everyone. The entertainment staff were amazing, something...
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We really enjoyed our time here - the entertainment staff were fab and our kids absolutely loved the entertainment. The pool areas were fine and there was a small play park our baby loved spending...
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We just returned from 1 week stay in this hotel. The check in process was quick enough. As this is big and crowded hotel and I have problem with sleeping I asked for quiet room - the receptionist...
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Was very impressed from arrival to departure on the friendliness of all the staff. Both large pool areas were spotlessly clean. Food was over and above what we had previously experienced from a like...
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A large group of 8 of us came to Gran Canaria for the Pride celebrations. Three of us were staying at the Buenaventura.
The location is excellent, 10 mins walk from beach, 20 mins walk from Yumbo...
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The hotel is great only thing that lets it down is the food could be better other than that we had a great time in a fun and friendly hotel that has all the amenities and caters for all ages. Would...
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All good. Food excellent, location anf facilities as well. But i do hate cockroachs and apparently is a common problem for the room in the ground floor. There were dead and alive one daily, after a...
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The hotel check in was quick and easy and even tho we where self catering we got giving a packed lunch as we arrived at 11pm. Which was very nice as all the local shops close at 9pm.
The room was...
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typical family hotel with entertainment for all times of the day. the restaurant offers proper meals price of the property. the rooms are comfortable and clean. maybe a little to be renewed in the...
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I was there just ten days ago.
The hotel is in a good location, very close to the bus stations to go everywhere ( porto mogan or airport, etc ) and close by walk to the beach.
There is just one...
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We stayed here for a week, half board. The hotel is absolutely enormous and a bit of a maze to get around at first, however we never had any problems finding a sun bed in the sun. The pools were both...
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Had to move out of the hotel my brother booked and moved across the road at short notice to the IFA Buenaventura, very accommodating staff throughout my stay, hotel and room was spotless and quite at...
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My wife and I love the ability to relax at this hotel, the food is very good, the hotel is very clean, the staff work very had to make things as good as they can. It's a very large hotel but it has...
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it was not a clean hotel and we had a roof in the middle of our terrace of the hallway. Also long waiting times at the check in or check out. Always the same food at the breakfast. Also the location...
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The hotel is large and was very busy, especially the first weekend we arrived. It was difficult to get a sunbed in the sun and they had been reserved very early in the mornings (it seems the area...
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Excellent well run hotel. All inclusive is the only way to go. The complex is enormous and found it much easier to stay in rather than venture out too much. We have stayed in some of the best hotels...
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Hotel good and the food was good ! Beds where not comfy at all had a bad back !!!! Could be mire for teenages to do !!!!! Dont usually go this time off year ! Cold when cloudy had to put towels over...
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We stayed here half board for 1 week at the end of April. Booked via Thomas Cook who rate it 4 stars. It's actually a 3 star property. I did some research on tripadvisor and decided to choose this...
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Wow what a great place me and my children ages 10and7 had the best time here, the animation team were great. Shops restaurants beach all close by. If your looking for a fun family holiday I couldn't...
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The staff at the hotel were helpful, the hotel was extremely clean the location was 10 mins away from beautiful beaches. The food was very varied the pools and spas were clean. The room was very big...
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Buenaventura is pretty well situated in Playa del Ingles. Easy walking distance to one of the best beaches in Europe (geographically in Africa) and various commercial and entertaining centres...
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This is a great hotel. Visited with my boyfriend 2nd-12th April 2016 and we both had a fantastic holiday here :)
Room was huge with loads of storage and the bed was surprisingly very comfy (doesnt...
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Very clean and friendly Hotel........ staff are very pleasant rooms and pools are very clean,,,,,, food is ok ... but plenty of everything and all day long......met some lovely people and I would...
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Just home after one weeks holiday in this hotel, booking in was quick, very clean rooms done every day,food was excellent especially evening dinner,could not fault food at all,
Unfortunately for me i...
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Our reservation was for IFA Continental and we were switched to IFA buenaventura. Personell refused to apply lower rates (Buenaventura is cheaper) and said it was Booking.com fault. Personell refused...
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Just returned back from a week away to the Buenaventura, had a great time, we was all inclusive, weather/food/hotel staff were all great. The entertainment was brilliant all day long and cater for...
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Family of 4 with young children aged 9 & 5. We had an amazing holiday full of memories to last a life time.
The room was good size and kept clean and tidy by our lovely maid who was always...
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This was a very clean and comfortable hotel. The staff were professional and attentive, the food was delicious, lots to choose from and very well presented. Our only niggle was unless you were all...
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The hotel was clean and tidy. The food was excellent and varied over our 11 day stay. Only a 5 minute walk to the beach. Staff were always courteous and very helpful. The holiday was made by...
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Very nice hotel and staff.
Clean room and good food. (All incl.)
Short distance from everything and beach in 10min. walk distance.
Would like to come back some other time...
Difficuelt to find a...
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My husband and I went with our 7 yr old Easter week. My friends had been last year and were there this year also so nknew it wasn't that bad. We were all inclusive, and didn't seem too much going on...
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We stayed one night here when our flight to Madeira was diverted. We were booked in by Iberia and were met with a very abrupt member of the reception staff. It was an all inclusive 3 star hotel. We...
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Visited 26/03/16 to 02/04/16. This was my first break away with no children, went all inclusive and thoroughly enjoyed it. The weather was lovely although a bit windy on an evening to be expected...
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Just come back from a 10 night all inclusive stay. Hotel is very dated but it is very very clean . Cleaners were cleaning day and night. Food was great lots of choice but so many people it was like a...
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Hotel clean and tidy. Staff very attentive. Entertainment team very good as was children's club and evening disco. Pool areas busy snack bar good. Dining room chaotic at times . Food was varied and...
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The IFA buenaventura is by far the best place in have ever been to on holiday. staff friendly and helpful, food was actually up to a great standard and they had a wide variety of different food...
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This hotel had 724 rooms, so it is very big. I didn't realize this. We visit this hotel in the eastern week and it was very crowded in the restaurant, food was not always warm!
Al the beds near the...
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I was one of a party of five who stayed here from 17th to 31st March this year, this was my first time all inclusive and from this experience probably my last. All inclusive seems to mean plus...
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Where to start? Me and my parnter both in mid 20s stayed here between 21-28 March 2016. We paid what we thought was a fair price for a hotel which was sold to us as a 4 star only to discover we paid...
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Stayed as a family of four a girl age 11 and boy age 9 . Pool and food brilliant !I would recommend this hotel to both couples and families alike theres a quieter pool just for relaxing and another...
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This hotel is wonderful. ! From the minute you step into reception ,you are treated like a special person. Staff are friendly and efficient and very well organised.
The rooms are spacious and...
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Very hard beds, and food is below average. Not tender meat and cooked so hard it has no taste and flavour. Restaurant is very crowded and buffet is not planned well, because its the same on both...
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A Nice hotell With a good location. Good pool areas. Wifi is good, if you get a room not at the Outer limits of the coverage. Even though it Works ok, but not for streaming.
Rooms was ok. Soon time...
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We stayed at the hotel last October and decided to come back after having such an enjoyable holiday. We weren't disappointed. Same great food, exceptionally clean, just the right balance of...
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We already have some age but is well-maintained facilities. The staff is very friendly and is always available to find a solution to any problem. The rooms were quiet, comfortable and spacious and...
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Wow great place clean friendly and huge .visited with my wife and loved the service front reception were quick and efficent on some days there was 4 on at least .The room was huge and cleaned every...
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Will keep it short, lol
Sunbeds yes people of all nationalities get up early and grab beds, don't moan get up early and join them. Your on holiday sleep by the quiet pool.
Yes not all bars all...
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After reading some of the previous comments and reviews i was very unsure of what to expect so went with an open mind. As expected thomas cook flight both out and in bound cramped take your own...
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After spending a week at this hotel in February I would like to bring to your attention that this was supposed to be an all inclusive hotel.You can make your own mind up. Firstly, if you want Wi Fi...
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Stayed for 1 week all inclusive last week. Room fine. Turned away from 2 bars as these were not for all inclusive. At dinner first night asked waitress to lay a table,she pointed us towards knives...
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This hotel was exceptional in every sense. Food was great with a fantastic variety. Room was very comfortable cleaned every day. The staff where so friendly and helpful. Centrally located great for...
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I've just returned from a holiday at the above hotel. The Hotel read my email sent in advance about room preferences and we were allocated rooms on the quiet pool side as requested. Reception staff...
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We stayed here for a week in November 2015. We were all inclusive. The food was excellent especially the evening meals and the drinks were very good. Entertainment was a bit hit and miss and we...
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We just got back from this hotel having stayed for one week all inclusive. I can't say enough good things about it!! It deserves more than 3 stars!!
The entertainment team are amazing! So energetic...
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we stayed in this hotel from 05 - 12th march 2016.
This is a large hotel, but has a great friendly feel to it for all ages. Amazing for an all-inclusive the food was great and plentiful and yes...
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We've stayed as a family (2 children age 6 and 8) in this hotel twice so far this year and, on Saturday, we will be visiting IFA Buenaventura for the third time. This hotel is extremely well looked...
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Myself and my partner stayed from 27th Feb till 5th March we stayed in room 357 room was very spacious and clean but also a little dated. Restaurant was very busy and food was nice but repetitive...
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For a 3 star hotel, this is a great place, the rooms were nice, and the staff were fantastic actually knowing when we went for breakfast each day and the room was clean by the time we got back. The...
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Were meant to holiday in Sharm el Sheik and had to book at short notice without realising there was no air condition and it was only a 3 star rating. After reading some reviews was a bit...
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Seems very expensive for what you're getting. Pool noise is awful,impossible to get sun loungers, pool freezing and no announcement for aqua aerobics. Rooms clean but beds like torture chambers. Food...
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me and my family are just back from a week in this hotel and it has been the worst holiday we have ever been on! When booking we were told they have a kids club but apparently when we got their there...
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Went here in July 2015 had a great time hotel was lovely staff were great especially at reception who were so helpful had a room on first floor above the gym and hairdressers view of pool not great...
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Just back from a week at this Hotel, everything about it was brilliant. The rooms were gorgerous, bed made everyday for you and fresh towels.
The food was fab, loads to choose from.
The staff work so...
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This hotel was perfect great location, walk out the hotel and the beach was 5 minute walk, the nightlife 5 minute walk, the hotel was big and lots of things to do, the room that I stayed in was top...
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Loved most especially the vast choice of food and drink at every meal. Smart and considerate staff.
We had a lovely quiet room. Spacious gardens too...you can sunbathe around the pool where the bar...
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Stayed at this hotel for a week 13th- 20th Feb and wow what a lovely place it is. Rooms excellent and spotless, maids came every day and nothing was too much trouble. All staff very friendly and...
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We have just returned from our 1 week holiday to the IFA Bueanaventura hotel in Playa del Ingles Gran Canaria
We paid £1796.00 for 2 people all inclusive for 1 week which we thought was expensive but...
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Good size room on 7th floor with view of the sea got the sun majority of the day. Good location for walks shops and bars. Maria took care of our room with a nice touch of leaving a couple of...
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So many aspects of the hotel were good but so many weren't good at all.
Rooms, pool area and cleanliness were spot on.
The one and only restaurant for the size of the hotel is horrendous. The food...
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my wife and i stayed at the hotel in feb and had a good time. the facilities offered at the hotel, though not over the top, but is definitely worth the money spent. the hotel is a bit dated...
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Positive: Staff and weather
Negative: A very tired, dirty and old hotel. Food appalling, not much choice, using very very cheap budget food. Forget all inclusive, as everything you need you will pay...
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The IFA Buenaventura is a big resort at walking distance to the beautiful beach. The two Swimmingpools are fine if the beach is too windy. All over clean and good value for money. Especially if you...
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Lovely hotel, food great and entertainment. Only downfall there was no air con. Room was clean and room was spacious. Staff where friendly and there's 2 pool areas , mostly kids stayed 1 side and...
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Great holiday loved every second! Pool area spotless , food very tasty, great bbq in the evenings outside at the pool area. Very spacious rooms with large balcony and couch in room also. Great...
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We will defenitely come back here with our kids (8 and 4) Even though we travelled during low-season it was great weather, great activities and plenty of fun things to do for all 4 of us! The...
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Nice hotel with choice of 2 pools, plenty of facilities to keep you busy. The food was great with plenty of variety and choice. Would certainly recommend all inclusive here. The animation team kept...
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I booked this hotel for my birthday and it did not disappoint, in fact it exceeded our expectations. As with most all inclusive hotels there is always an element of risk and we were a bit nervous...
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Oh dear what can I say. The 21st century with no air con. 1970's rooms, bathrooms out of my first trip to Gran Canaria in 1969. No hair dryer. No tea coffee in the room. No fridge. Meals as though...
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My boyfriend and I have been to this hotel twice as it's very good value for money. Best 3* hotel we've ever been to. We went all inclusive and really liked the food. It gets very busy in the evening...
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When we arrived from the outside it looked lovely got to reception told put luggage in locked room by reception and then told you have 20 mins to get downstairs for lunch which finished at 3 after a...
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I really loved this hotel. The staff were very friendly. The food was absolutely gorgeous and the entertainment was absolutely fantastic. The Christmas entertainment was just excellent. I would...
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Stayed three weeks over Christmas and new year had good time hotel is very big but very clean & well maintained, could be noisy at times as no soundproofing. Mainly Germans Dutch Swedes, and smoking...
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This is a very good hotel. We were there on a room only. The rooms are large and clean. Plenty of coat hangers and a very large wardrobe. TV has numerous channels however there is only 1 English...
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Our stay was short and very sweet. All i have to say is that I would recommend this hotel. Its a good location, very nice rooms and staff. everything you want really. Easy walk to the beach and...
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We stayed over the Xmas period and had a brilliant time at the buenaventura all the staff were very friendly and helpful the room was spotless and very comfy special thanks to juanita for keeping our...
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Wonderfull hotel with perfect location. We had All Inclusive, and we were positive surprised to see the level of facilities, food and services. The Animation Team made our day so relaxed and funny...
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Good food. Quite were we stayed, we were thankful to get a room with a view, some are blocked by trees and not for people who want some sun. Sunbeds always had some towels on them and some times...
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Best hotel I have ever stayed at! Staff were very friendly and the entertainment team worked very hard for everyone to enjoy themselves during the day and night. The room was spotless and seemed to...
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the food was beautiful fresh chicken pork beef most days salads with everything eggs boiled fried scrambled fruit fresh and ice cream of five flavours the staff dressed in shirts ties and the women...
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Very nice hotel, but the beds are not so god.
The mattresses and the pillows was hard.
The food was excellent, a lot to choose between.
The service from the staff was also excellent.
I will...
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We came to IFA to spend Christmas and New Year, here my review.
THE GOOD.
Excelent human resources, customer services, they can't do more for you, the cleaners work hard and our room was super clean...
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We had a fantastic time at IFA Buenaventura, Gran Canaria this Christmas 2015. A family of 4, 2 adults and 2 children, ages 5 and 10. This is a super hotel for families. We had a room overlooking the...
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The food was very good, especially the Gala Xmas meal, the staff were friendly and very helpful, the entertainment was surprisingly good, the rooms were clean and comfortable and the hotel was very...
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We came here as a family of 6 with a 4 and 11 year old for a week of winter sun, 27th November-5th December 2015.
We had an amazing week, hotel was in a perfect location only a 10 minute walk from...
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On adcal we was checked in rather quickly, didn't find we was given much information other than literature. Hotel is very big and quite presentable but rooms are slightly outdated, bed are very...
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Very large and busy hotel, very clean, polite,
A fair bit of waiting at reception due to size of it but always seen with a smile.
VERY hard to get near the pool we managed to get in once after...
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I just arrived at the hotel with my boyfriend and I confess I am very disappointed. We reserved a room with a double bed and guess what? They gave us a room with two single beds. When I called to...
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Next time I´m going to Canary islands I´m certainly going to stay in a smaller hotel. This is not for me. I read the comments on this web concerning very noisy evenings and should have paid more...
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A friend and I wanted to get some winter sun (Both 22yrs Old) we were looking for something which had atmosphere and places to go out in the evening. The hotel was majority family's but still loads...
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We stayed here in late November. The hotel is well located, close to local amenities and the beach. Check-in was slow: there was a queue and it took a while for the receptionist to complete the...
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Where do I start..... This is my honest review of this hotel...
After checking in and seeing the room facing the road ... Disappointed.... Then being given another room with palm trees for a...
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I stayed in Dec 15, and am impressed with the level of cleanliness and staff,.the hotel is a reasonable walk to the beach, through the metro/kasbah shopping centres, which takes 10 to 20 minutes...
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Its a huge Hotel with a lot of Rooms. We were in November there so it was very quite and we had a lot space at the Pool. The room was clean and nice.
The free Wifi is only at a certain...
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I have once again a very positive review on the Buenaventura. I love the friendly atmosphere-mainly created by the animation team in all their organisation of the activities throughout the day. With...
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We (family of 4)have stayed here 3 times always excellent service friendly staff good all-inclusive selection superb entertainment and animation team always lots going on. Good kids club10 minutes...
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We arrived on Monday 7thDecember and was allocated room 137 . The room was very dark inside and the view from our balcony was horrid all we could see were trees. The next day we complained to our rep...
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a hotel that is worthy of 4 stars not 3, the rooms are beautifully furnished, large spacious and spotlessly clean, cleaners everywhere , even the toilets in the lobby, the food choice was fantastic...
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I stayed at this hotel for a week in November and I loved my stay here . It is a very large hotel and it takes a bit of getting used to finding your way around . All the amenities are on floor 1...
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staff very friendly,maid service top class.hotel handy for nightlife and only a short walk to beach area which had plenty going on.found the pool area very crowded and the usual stampede for a lounger
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Had a great holiday staying here for 10 nights. Hotel staff polite and nothing was too much trouble for them .food was good as was the all inclusive. The only negatives would be no air con however...
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Stayed here in may 2015. Fantastic hotel. Great room size, food was delicious. Booked to go back again next may with other family members. Nothing was too much bother for staff. Definitely recommend...
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This year's visit to the buenaventura pretty much gave me what I was expecting. On arrival check in was speedy and efficient. The room was comfortable and well kept, bar a couple of minor defects...
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Hotel is very clean and we had fantastic views from our room. Staff are friendly.
Food was lovely and there was plenty to choose from and the all inclusive deal was well worth it!
For a young...
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Just as a start this holiday was an amazing holiday. The hotel room and its surroundings were very clean and suitable for our needs. The only issue we had were that there is no fridge in the room so...
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 4:06:25 AM
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