This hotel is situated in the quiet area of Playa Fañabé in Costa Adeje, in the south of Tenerife, only 300 meters from the beach. There is a wide variety of shops, restaurants, bars, pubs, a nightclub and public transportation links in the vicinity. The hotel is only 200 metres from Anthelia Park and 1.5 km from Siam Water Park. The Los Cristianos area is only 3 km away and Santa Cruz, the island capital is 78 km from this comfortable hotel.
There is no equipment for this hotel
We came here for a family getaway!
The staff were really friendly and helpful. Had plenty of different variety for food every night ( themed nights). Lots of entertainment for the children and...
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If you’re from the Macdonalds , KFC Generation- this is the place for you !.
Arrogant front of house upon arrival , food is questionable along with location. . If like a Stalag feel This is the...
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The whole hotel needs a serious make-over. What is with the cages on the bathroom windows? We upgraded but i honestly wouldn't bother. The rooms were still tatty and outdated, the kitchen area is...
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2019 was a tough year for us, so our children offered us a vacation in a hotel where we had all been before. They all knew it and were convinced that we were in the right place.
Here we were able to...
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Hotel was fine, as expected for the price. All the faclitiles were available as described. All inclusive was good, no problems with the food or drinks available.
Not necessary as hotel for couples...
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We enjoyed our stay / friendly helpful staff/ clean rooms / good food / perfect location / handy bus route outside / choice of great beaches near by / excursions offered are good value / will be...
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This hotel is terribly shabby. The decor has been done terribly where it has been decorated. My friends called it Prisoner Cell Block H. They have closed off kitchens in rooms and they smell. Seems...
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I have opted to write this review in English, although I am from Germany, but think this might have a larger platform and really hope people will read it. So, I was at the hotel when the island went...
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Despite this hotel stating that it doesn't allow gen or stag parties, there were three when we were there. I'm a regular reviewer and have a sense of fun, but at my age I select hotels for a low key...
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This hotel has everything you need for the price you pay, it’s location is a lovely walk to the beach front and down to peurto colon, the food was ok am not a big fan of all inclusive but the...
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We were very disappointed in this hotel having stayed at this hotel last year, there was big difference, the food quality and quantity it was very poor at breakfast ,lunch and dinner , cleanliness...
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We’ve just returned from a week here, we went with another couple and when we booked this a year ago the reviews were great. However more recently the reviews have been rubbish so we were concerned...
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I am here now,3rd day and what I have to say,this is the great holiday!It's not about a building,cause I spent good hour to find my room haha.But the staff!I believe this is the best hotel staff I...
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We just spent a week all inclusive at this hotel, 2 adults and 2 kids.
The food was excellent, my compliments to the chefs.
The rooms were clean and all the staff at the hotel were so nice and...
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Just returned from a two night stay. Had read several reviews and have to say some of the negative ones are a bit unfair. Yes the hotel could do with a makeover but it is an old building and expect...
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During our holiday (22/02/20---02/03/20 we experienced a severe sandstorm & gale. The staff at the hotel worked longer hours to ensure the mess was cleared as soon as possible. Many thanks to them...
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Everyone at the hotel is amazing’ José is lovely/ very good looking and Araque made us feel very well come! Food was amazing, so much of a variety!
Amazing location only a small walk to the beach and...
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I was really worried about this hotel after reading awful reviews. I cannot really fault this hotel for what we paid . Yes we didn’t pay a great deal but we were really happy with what we recieved. I...
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Our experience the location was fine hotel very clean rooms need decorating and the sun lounger mats need renewing
Overall great location very clean staff very professional and entertainment was fine...
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This hotel is battered in every department. First impressions the reception area is VERY tired and dated and would benefit even from a lick of paint and a mop...This hotel is nothing like it appears...
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Really good choice of hotel, currently here on our last night of 5 nights, rooms are standard, pools also standard, staff are very friendly and they remember what your needs are, animation at night...
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I was very apprehensive about coming to come to this hotel for previous reviews but we actually loved out time here. The rooms are huge ( all be it slightly dated and basic but you did not pay for...
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Lovely hotel, staff made the holiday! From the bar staff and waiters to the animation team, they couldn’t have done a better job. Would happily come back again and stay longer. Overall a great...
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HAPPY.
This is at all what I want to say.
We went hire during February. Me, my wife and my daughter.
We spend five nights .
I would to say big thank you to all the staff of the hotel, for...
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Had read some of the reviews but took a chance with this hotel.
I visited in February and it was hot. The air con in my room was on but there was no charge for this. A large two rooms. Twin beds and...
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The hotel is charmless (architecture somewhere like a prison); not very well kept, and the food not very good . A lot of noice from the street if you are so lucky to have a room there. But the...
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Great hotel, lovely food, great entertainment in the evening and lots of activity during the day to get involved with. Kids had a great time. The location was good close to the beach and also the...
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I am writing to say how much we enjoyed our stay with you in January
The room was ideal and the request for any items were dealt with very efficiently
The bar staff were always friendly and the...
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Hotel was good. Service was also good and helpful, but there was one shift in the breakfast who don´t clean tabels fast and when you ask something they say they don´t know. Luckily we get that shift...
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Just back last night after 1 week spend at Labranda Isla Bonita. We travel with 2 children who really enjoyed. All facilities was brilliant. Great food, clean rooms. Staff very friendly, big thank...
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We just back from a week in this hotel and for the price I paid it was fantastic. Rooms where a bit dated but very clean. Heated pool was lovely but the bar for snacks wasn't open at this pool but...
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We just came back. Had fantastic holiday with a lot of activities and a lot of fun with animation team and they leader Jose. 😉
The warm pool was exactly what we needed to feel real summer vacation...
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I stayed here the 2nd week of February, it was my first time in Tenerife and I chose this hotel because it was a good deal for a quick break. After booking, I read a lot of bad reviews of this hotel...
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This was a family holiday and after reading the reviews we was all abit wary but upon arriving was welcoming the hotel isnt much to look at it give you prision vibes specially when sat around the...
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If you want an afternoon sun balcony then the noisy road has to be put up with when trying to sleep. The indoor bar needs to be open every night to provide alternative evening space. Food could have...
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Good relax,excellent service, very friendly staff. Good variety of offers on food but could be a little more spicey. Really good place if you just want to have the steam off or have young family...
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I recently visited here with a group of friends on a hen do. After reading the reviews we were a little sceptical about our booking. However, I was pleasantly surprised. The accommodation although a...
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We are repeat clients and that says it all. We have seen improvements in the hotel over the years and my son and daughter in law joined us for the first time and they too said they would recommend...
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Good points first, nice big room & exceptionally clean, (although bathroom needs to be seriously modernised) hotel spotlessly clean throughout & very helpful, friendly & professional staff who work...
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I've just been on my friend Hen do with you guys and we had such a fun relaxing time which is exactly what we went for. The hotel is in a great place easy to walk to the shops, bars & sea front. Or a...
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Have just returned from a winter break staying at this hotel. On arrival reception was packed with multiple hen parties checking in and equally people checking out. We arrived around 1pm and were...
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The staff in the main were friendly, they worked hard to keep a tired sad looking hotel clean and tidy. The food was okay, the drinks standard, we didn't stay to watch the entertainment, opting to...
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I’ve just come back from a hen do at this hotel and It was one disappointment after another.
The corridors to the rooms were something out of a horror film, especially the rooms around Block A in...
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Just returned back from daughter's 4 day hen party. Hotel clean but desperately in need of a huge update and makeover. Food average quality. Had to climb over entrance gate to pool at 9am. When...
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Please take no notice of the previous negative reviews. This hotel ticks all the important boxes and as long as you go expecting a 3star hotel it really is great value for money.
The food is varied...
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Good location near to good life. Better than expected food and clean rooms. The only real downside is the height and location of the accomodation blocks can shade the pool a bit, which I'd assume is...
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Needs a bit of work in some of the rooms .But it's all good really 3 star hotel to for room in A block looking over the pool very quiet at sleet time and everything goes quiet 23.30/24.00 food is...
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Stayed here on an all inclusive deal for three nights in January 2020. Trouble-free checkin and exit. Decent sized and clean suite. Hotel supplies good food with plenty of variety and a good bar...
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Not for me ! the building felt like a multi storey carpark. I would say 3* is fair and don't go unless you can upgrade to superior room as my standard room was very poor quality. Furniture falling...
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Overall, me and my friend had a great stay here. I went in with low expectations due to lots of the reviews saying things such as the hotel being too outdated, entertainment "bad" and food being...
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We have been to this hotel about 10 times and always enjoyed it. We know that it needs updating but the food has always been reasonable, prices good, the staff very hard-working and generally...
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rooms ok, food ok, entertainment bad, sitting outside very bad. i went to the only inside space with a drink in hand from upsatirs. this was the bar downstairs and the bar man stood in front of me...
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We lasted two hours in this disgusting run down hotel before we booked another. Travelling with my two year old, this hotel had health and safety hazards everywhere from broken and uneven steps and...
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You get what you pay for this hotel is cheap and great value for money, if you want luxury then pay for it don’t expect it on this kind of budget. The rooms are basic but clean, yes the hotel is...
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We stayed at this hotel for 10nights over Christmas with our 2 sons. The rooms are clean and spacious, staff are friendly. We ate breakfast and some evening meals at the restaurant and food was...
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Me and my friend stayed at here and were pleased with everything. The food was good and the staff were very helpful and lovely, the entertainment was great (especially Jose and his dancers & he’s...
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Hotel a lit tired in places but overall did not affect our holiday one bit...highly recommended the hotel and its location everything within a very little walking distance
Good staff and heated pool...
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Just back from a week stay at Isla Bonita and honestly cannot fault the hotel. After reading all the awful reviews (that we now realise had no real substance and should be ignored) we were nervous...
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Overall a nice relaxed atmosphere with a good range of dishes on the buffet. The staff were very helpful although it did seem to take a rather long time to book in due to the amount of people trying...
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Good food. Good staff. Good location. Clean rooms. Entertainment needs improving .Hotel needs painting white to be more inviting. Then maybe 4star. Otherwise we enjoyed our stay and would consider...
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Really long wait to check in and despite having paid extra for a superior room we were given a room directly behind the bar( B102) . The WiFi didn’t work in the room and we were kept awake by noise...
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Disappointed that 4* hotel was more like apartments. Rooms Needed to be updated badly. Beds really uncomfortable & rooms really cold at night. Advertised with heated pool but water was freezing...
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10 days here weather was perfect new year eve was average party bag nothing special but we had fun meeting friends up there , food is average couldn’t read half the signs writing too small but was...
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Freezing cold food, inedible, broken sunbeds, sockets hanging out of the wall. Very run down and dated. Terrible entertainment, rooms at the front very noisy, due to facing a busy main road. Don't...
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Absolutely horrible place that needs flattening with something new rebuilt in its place.
The building is decrepit and falling to pieces, the rooms are dank, stale, very dated and smell, the...
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4stars! 1 for being a mausoleum. 2 for dilapidated rooms.3 for terrible food and seating .4 filthy pool loungers and mats.
Food is not just basic, it’s unappetising, salad/pasta /sliced bread will...
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The room in this hotel, was large and just the job for a family, but the shower is dangerous, one second it is just right, but the next second, it could be freezing cold, or scolding hot, not good if...
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Nice location, perfect breakfast , lunch and dinner. Big offer of meals for everybody , real nice staff , great! Only rooms are from the 80’s , after shower there are lakes of water , have to be...
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Absolutely awful !! 4 star rating is a joke. A very tired looking building where the rooms are drab the bathrooms musty and a shower that is either boiling hot or freezing cold. Food is from a greasy...
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Been many times, we go back because of the location price and friendliness, basic rooms but clean and a good size, food is excellent, staff are helpful and friendly, its close to lovely walks and to...
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This hotel is definitely not a 4 star very poor cleanliness both in rooms and round the full hotel food choices very poor for kids pool bar service invites birds to jump in and out of the food, my...
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Hiya isla bonita. Just home from a 10 night stay. Had a brilliant time. Don't know what everyone else expected. It was lovely. If you want 5 star you have to pay for it. Your staff were very...
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food is terrible it's repetitive that entertainment is rubbish the pool is freezing set disco entertainment is non-existent all the play CDs so now we have to sit in the freezing cold but mainly we...
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This hotel meets all your needs ; we struggled with food as we found it plain , bland , but the hotel was very clean , clean bedding , clean towels , can’t fault the location, this hotel is good...
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Hotel not one of the best, but for the week we went Christmas and New year eve this was 1/3 comparing to other hotels, so we are not complaigning. Food was nice always a good choice of meet, fish...
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We really enjoyed all of the performers and especially Fernando, he was our favourite.The food was not always tasty .Nearby is the beach,nearby is a supermarket and many restaurants...
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This is nog a four star hotel, Do not go there!!!!! it's awfull, foods, drinks, and so on...
go to the hotel behind the corner, GF Fanabe a real 4 star hotel, with good food, drinks, rooms and so on...
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Well not a 4 star hotel. The accommodation we booked was superior room which was ok but far from superior. Hotel is very tired to be polite and needs a good refurbishment. Food is very low standard...
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Arrived on 17th Dec 2019 I don't know who the owners paid off to gain a 4 star status...but in reality this is a 2 star hotel maximum. We had room A7 , skirting boards were rotten and missing...
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Bad food (some tasted clor)and staff had too much to do.They locked stressed all the time. And food often was finished in buffe. Cleaning was nice. Bar Plaza staff was great allways very busy but...
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Our first winter break, first time to Tenerife we decided to book this hotel as there were six of us, two children. After booking lots told us what a lovely place Costa Adege is and we all agreed it...
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On arrival check-in was slow reception area fine..had a room in block b 4th floor overlooking the pool with mountain views..room nice and spotless clean..cleaners do a brilliant job..rooms cleaned...
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Don’t let reviews put you off! I don’t know why the reviews are bad food excellent plenty to choose from also snack bar open threw day help yourself burgers chip nuggets all lovely, drinks fine...
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Just come back. 4th time we been there at this time of year.
Did us good, food was quite good, pool was heated compared to the other pool. Rooms were a lot better than we had 2 year ago.
Can't really...
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Hotel was considerably better than some of the earlier reviews. Outside back view of rooms looks like a prison but inside much better. Rooms have obviously been for self catering. so split into...
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In a nutshell, the hotel needs a major up grade to get a 4 star rating! The staff were very helpful. The hotel is very difficult to get around and it took us a few days to get our bearings, it’s a...
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This hotel is liked by my children. In April 2019, animators were more pleasant for children. In December, we can see a change in the approach to children. Animators do it because they have to do...
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we have been to the area that this hotel is in many times , have been in 4 star hotels , this cannot compare in many ways . the only good thing was that the all inclusive beer was a premium one and...
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Very good hotel but unfortunately on the last 2 nights it was very noisy into the early hour’s and the security guard didn’t seem to do anything about it We expected some noise but not at 2-3am...
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First time going as family on hoilday. I thought the hotel was good value for money and our room was clean and spacious
There was cot for baby. And 3 pools and entertainment.i would stay again. Food...
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Great location,
near our favourite beach Playa de Duque,market,central,everything you need
excellent value of money, varied and delicious food,cleaning and restaurant team professional.
we had a...
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Having not left the country since the age of 6 so 34 years since last being abroad I found this to be an excellent choice made by my very good friend of nearly 20 years.
Great location close to all...
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The hotel and staff were very nice and welcoming. The superior room had been updated but the beds and mattresses weren't the best quality so not there most comfortable. Great range of food and drink...
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So good food plenty of selection really pleased dont expect all English when in a foreign country I would say it came up to my expectations and we will definitely be coming back as we enjoyed it so...
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This is by far the worst hotel we’ve stayed in, the food is absolutely shocking, queues at the bar can be 30 deep along with rude staff and customers who think they can just push in is just part and...
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Just got back from a six night stay and I have mixed feelings about the place. I must say that the reception area the pool areas and the restaurant were very nice and kept very clean. The food was...
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More than 30 in que for a drink only 2 staff amainly only 1
Kids not aloud too use no toys or floats or pistals which are sold in the hotel shop
Have too buy slush puppys for kids and certain...
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Spent 6 nights here and all I can say was everything was great no issues what so ever 👍 food was great, location was brilliant, weather amazing, will definitely be back, would definitely recommend a...
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I think the reviews are a little harsh considering ... I agree the Hotel is dated ... and yes it's on a busy road with stunning views, The Location is perfect and only a few minutes from everything...
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Dont bother booking this hotel, what a disappointment. Arrival involved waiting ten minutes whilst the 3 receptionists walked and talked 1mph. Then our rooms were down a dark and dingy corridors. We...
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Worst hotel I’ve been to. Food was so bad Rooms were dated. Pool area was very dirty. Food on the floors. Very shaded at the pool. Only ate at restaurant once. Food was freezing. Cheap branded...
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This was our 7th stay at the isla bonita Although the hotel was still spotless things have started to slip silly things such as no plain yogurt or even no yogurt for breakfast a lot of the time no...
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Request for a room with view wasn't taken into consideration only view was a wall from floor 0
Bathroom/ toilet could be updated.
Over all good facility's and food and only 5min walk from beach.
Also...
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My husband & I are just back after a weeks stay at this hotel & I can honestly say it is one of the worst hotels I've stayed in. After our original holiday was cancelled due to thomas cook going bust...
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My daughter loves this hotel and animation. We are coming back here gladly. We are planning another visit to this hotel on December 5, 2019. We recommend this hotel 100%. Good food. Location...
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This is the 2nd time we have stayed here and for the money, it’s fabulous. Every single member of staff are friendly-they cannot do enough. The rooms are cleaned daily and I pity the cleaners that...
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Very dated hotel ,terrible wine ,awful entertainment,food choice awful ,
Went for a girls holiday and we did our best to stay out of the hotel as much as we could . Don't go here if you have kids...
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Good value for money. Rooms were very basic, cleaned every day although the bathrooms need to also be cleaned daily especially the bathroom floor. Air conditioning in rooms was poor only for us going...
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The hotel is very old so Renovation is strictly needed. Many outlets of the hotel are not working, it was a disadvantage of a resort hotel. Room air conditioning is on one point only it has to be...
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Came back yesterday ,we stayed a week, and had an amazing holiday, the staff work hard and are brilliant, the animation team make the whole hotels atmosphere fun,exciting and entertaining worth their...
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Isla Bonita is old hotel with very good location. Staff is helpfull and polite. I was disappointed with food quality. It was bad, and in the last day of my stay I got food poisoned, as well as my...
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Great hotel but you do not want to be in rooms 43.... or same rooms on 5 th floor as they back onto service area of another hotel. Wakened at 3.40am one morning with bins being emptied then rest of...
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I stayed here with my family in October. Rooms are cleaned everyday and are very spacious. Food is great. Reception is always willing to help with any questions. Very close to beach and shops. Staff...
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Me and my family stayed here for our holidays this year. The food was very good and lofs of variety every day. The animation team were exceptionally friendly and kind. Anita, Jose, Fernando and Gosia...
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Booked this hotel as we new the location was good. We have previously paid more and stayed in nicer hotels,but after Thomas cook folded, we had to book at short notice and reduce our budget. The...
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Dreadful hotel, the photos arr very deceiving
Food was slop, we eat out every night.
Not what you want to do when paid for all inclusive
Rooms spacious but needing maintenance
Worse hotel I have...
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👌🏻 Nice hotel Nice peoples Nice place evrywhere hotel is Maybe Always full with peoples But not give to problem for Nothing us breakfast lunch and dinner is corecct and nice internet little slowly...
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We have jus returned from a family holiday at Isla Bonita and were very happy overall with our stay. Our room was so spacious and clean. The accomodation staff deserve a mention as I'd imagine with...
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Came as a family 12 of aged from 2-70 years
POSITIVES
Location and short transfer from airport
Lucky with the weather
Time with family
NEGATIVES
Place is very dated everywhere rooms reflect a 2...
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The Best Animation Group I have ever seen! Anita and Gosia you were fantastic! Really good job! Above that, good food, good drinks, good room Service. It was really good experience to spend vacation...
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Yet another amazing holiday to Isla Bonita. 11th time and very sad to leave.
Costa Adeje is in a great location. 20 minutes from the airport in a taxi. Weather was amazing. And for us we have made a...
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Very clean hotel,rooms,restaurant the food was good value and variety also good, hard working staff, entertainment team were great fun, pool area great, rooms just need a facelift but would...
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We just had a lovely stay at this hotel we was a bit concerned about certain things all the staff are lovely but the hotel is very old ,The animation team made our holiday , jose , fernando , anita...
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Holiday was great weather was overcast and a tropical storm on one of the days. The hotel unfortunately is not as advertised the staff were fantastic the hotel is clean which was very good. But it is...
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The hotel was really clean and always busy. The food was really nice and there was a wide variety of cuisine. The entertainment staff were vibrant and always energetic. There was some good and some...
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Not a 4 star hotel rather a 2 star.Same food every day.The sun beds made of poor plastic you couldn’t even lay down on them as they will bend and not a heavy person.If you need towels for the pool...
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Two families with four kids and four adults in toe we were really excited to be going on holiday together. We arrived late on the 19th of October tired and needing to put our heads down . Having...
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No big complaints, our room was basic but clean enough we were on the ground floor close to the pools
And bars. The two big swimming pools were too deep for my quite tall 7 year old to touch the...
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I had a great week with family. I loved the activities throughout the day and i really like that the animation crew spoke several languages. I would recommend this hotel. I loved the aqua gym with...
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We, as a family of 3 are not really fussy when it comes to accommodation and food as we thought this is an all inclusive, there will be something nice to eat.. I checked the reviews before booking...
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If you like crap food and the same song being played over and over again then this place is perfect. Entertainment was very poor, our room was 3 floors up from the stage area and it still sounded...
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Had great time and experience will be returning in the future! Animation team make especially GG made the trip more enjoyable! Would recommend this to family and friends going on a family holiday has...
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My wife and I stayed here, all-inclusive, for a few days at the beginning of October. We arrived before the official check-in time (of 2pm), but were given our AI bands immediately by the friendly...
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Well I wanted to leave this review as after I booked this holiday all I saw was bad reviews. I started to panic with the usual things like it better be clean ,hope the food is good ...and so on...
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Please dont be scared off by the bad reviews on here, honestly think someone people stayed at a different place. Yes it's not a 4 star hotel and could do with some maintenance but overall it's a good...
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Great location, close to the ocean, quiet place, clean .. Spacious rooms, balcony with ocean view .. it was nice to drink coffee in the evening.Hotel for people not looking for luxuries .. Very nice...
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We stayed here for 2 days on all inclusive. Location is good, near the beach, albeit quite a hill down and back up! Staff were friendly. We had a room a229, it overlooked a skip so not the best...
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This hotel is in a fantastic location, close to the airport and walking distance to shops and beach. It's kept very clean and being a solo traveler I feel very safe there.
Couple of things... beds...
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Booked to spend a week with my son, hotel was good food was good although not much range for children although he loved the snack bar. Pool was a nice size but you cant use inflatables or balls in...
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On arrival we were disappointed as we were expecting something a little more plush - it's advertised as a 4*. It's actually more like a good 2 * or an average 3* .
Rooms were very dated and the...
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good except if u want 2 sleep apart from that and poor drink quality gr8 hotel food is ok staff mostly friendly maids r class beds cleaned and towels changed np so all good apart from beds and...
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First time here after been recommended got to admit when the taxi pulled up at the hotel it looked grim, check in was fine staff very friendly!
Room was fine cleaned everyday and air con, food fine...
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This is our third year at this hotel and yes I was very critical last year and wasn’t sure if we would go again but we bit the bullet and their have been some improvements but this seems to have...
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Overall was perfect. The hotel was very clean and staf was friendly. I was gor the first time in tenerife and I really like it I will definitely recommend it to my friends. Only thing that could be...
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Awful stay hotel was not very clean and food terrible entertainment was shocking overall waste of money . Would not recommend taking a young baby there as so difficult to get food. No where to wash...
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Just stayed a week with the family and what i can say it was a very pleasant experience. The hotel needs work , our room was very dated but everything else was perfect,the buffet at breakfast/lunch...
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we have just returned from a one week stay at this hotel and have mixed opinion on it. I definitely wouldn't rate it as a 4star at the minute but I know there is ongoing work being done to improve...
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Bar staff very rude as soon as we got to the hotel we wanted a drink but did not know the inclusive drinks stopped after 11pm so you had to pay, fair enough however the bar guy JOSE raised his voice...
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I'm suprised!!! Such a nice Holiday. Is Our last Day we don't want come back. Amazing Tropical Party and animator Anita from Poland. Weare having a lot of fun with her. Funny verynice and helpfull...
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Bery noce hotel, large rooms and delicious food. I can recommend to everyone. Anita is doping auch a good job. Daughter and wife love fitness and aquagym. Lovely energetic cute person. We will miss...
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We have just come home from an amazing holiday and we can not wait to return! Check in was fast and easy and we were given the ground floor, disabled access room that we requested. Our friend in a...
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Everything you’d expect from all inclusive. Clean hotel
Just starting to look a bit tired though. Externally it could do with a lick of paint. Our room had broken light switches. Most of the...
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My wife and I spent a week at the Hotel.It was very clean,staff very friendly and helpful. Food was excellent both in Quality and choice.Pool was clean and Pool attendant quickly stopped any rowdy...
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great holiday location was great the service was spot on i do not have anything negative to say. I would recommend it to friends and family. The view from the roof terrace is outstanding. The option...
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We booked a cheap get away holiday but it turned out we may as well have booked a package holiday elsewhere and paid the extra because we’ve ended up doing so!
Arrived about 10pm checked in fairly...
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Amazing place! I recommend with all stars✌️☀️ cool atmosphere, friendly stuff 🙌🏼 rooms is clean and big. Good food and drinks 🍹 Anita thank you for all attractions💛 super show , I hope to come...
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Had a family room no towels no cups for tea 1 round table in room, 1 broken bed, sun beds not cleaned for years food cold chiefs going from fish to meat not washing thier hand buildings looking old...
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The hotel pretty nice the food nice and all of the services were okay and the staff of the all the department so kind. But specifically the animation was incredible with Jose all the evening were so...
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I have to say that the animation team in this hotel is the best one I saw ever my life. Actually I saw the last team and this one it’s much better. Also the restaurant staff, the rooms so clean and...
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Had a one weeks stay here and I can’t understand many of the bad reviews. It wasn’t perfect but it doesn’t deserve some of the reviews I read before travelling there.
Good points - lovely food. The...
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Just got back after a week in this hotel, room was cleaned dayly, cockroaches in room on a couple of occasions, we were all Inclusive but only ate in the hotel a couple of times food was really bad...
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2nd stay at this hotel check in and out very quick and easy food was lovely and all the hotel staff were very friendly and courteous couldn't ask for anything more will definitely be back would...
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Just came back stayed 12th-19th September. Family of 4, 2 kids ages 2 and 6 they both had a fab time and want to go back next year. Animation team are brilliant all day mini club and activities...
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Absolutely shocking hotel! Would not rate it a 4star hotel more like a 2. Rooms are very old fashioned plug sockets hanging out off walls room smelt like damp, stall was broken had a massive crack...
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I was shocked reading some of the poor reviews. Once there I was pleasantly surprised. It doesn't look a modern hotel by any means but I found our room spacious but clean & cleaned, bed made daily...
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Really bad ! Although I’ve really enjoyed my holiday visiting else where tbh.!
Unsure where to start?.
Busy dining room and very poor food . (Cold) one day was good out of the seven I’ve been...
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After staying in a few places in Costa adeje I must say not as advertised. No al la carte open, no snack bars open by the pool or bar staff on pool bars only self service beer & pop. The only thing...
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It was our first time on Tenerife and we enjoyed a lot. Food could be better, clean rooms, clean restaurant, cool show mister, a lot of positive energy from girl during aquagym. Perfect location of...
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Good hotel and in a great location 10 mins walk to the beach. Lots of supermarkets near by. The pool is great and very good having the kids pool n sunbathing area sperate. Food was good s at the pool...
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All looks good until you pass through the reception area then you are greeted with what can only be described as a prison exercise yard with tables and chairs.
The rooms were ok,dated but cleaned...
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stayed here recently:
Paid for superior room, didnt get it then they asked for £100 to be upgraded
All the food fried - lunch and diner, is the same food & horrible
drink, standard
fire alarm going...
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A relaxing holiday at the Isla Bonita for our 5 year wedding anniversary. It was our second time at this hotel which I think is great value for money. Would definitely stay again in the future. Food...
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Just got back from 1 week. 2 adults 12year old and 2 year old. Had a brill time. Kids loved it. We loved it. Location fab. Weather fab. Food brill. Entertainment was fabulous. No complaints at all...
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Very kind and helpful staff! Very clean. They changed every day the sheets and towels. Very good and variety food. I had a small problem with the TV, and they fix it instantly. Very good location. I...
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I booked this hotel to stay with friends who had already booked to stay here; between us we had 4 rooms, all arriving and departing at different times/different days. The first 3 families of our...
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This hotel was a nightmare from start to finish when we arrived the room wasn’t ready we was told to go find something to do for 2 hours so we did 2 hours passed and I returned to see if our room was...
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Awful experience, food very bad, entertainment rubbish. They have late bar but don't play music in it it's silent terrible. Staff not friendly, all amminities close at 7pm pool, sports hall etc...
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First things first,whatever you do,do not book this hotel as it is false advertising.we arrived at our hotel and went to check our room where we complained and switched rooms straight away as they...
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Right.... Where do I start? I have never visited a completely inept, rundown, inadequate establishment in my life!
When I got to reception to check in it felt like I stepped back into the 20th...
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This is a review based on my experience for our 10 day stay in August 2019.
Hotel
Run down, looks old and tired compared to the advertising photos. I was completely disappointed when we arrived...
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Just back from a 10 day holiday at this hotel and I am extremely disappointed. A very dated and tired hotel definitely not 4*. Staff unhelpful all-inclusive bar menu very limited and cocktails...
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We had a wonderful dinner of trout with gnocci and roasted vegetables...the flavours of herbs combined with the freshness of the vegetables was excellent. Appetizer of rice balls with tomato jam akso...
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I can not express enough how disappointed i am with this hotel .
We have booked 3 rooms in total and omg rooms were absolutely disgusting ,
please see pictures attached . I don’t understand how they...
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Iv seen better pontins literally been here a few hours & wanna go home it’s disgusting & not safe for toddlers. Stuck here for 10 days. Booked as a 4* star hotel this is just a few pics 🤢 had some...
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Enjoable.everythung was as as expected .nothing bad to say.clean freindly and helpfull.i would go again.felt it was dafe for children the pool was safe and lifegaurd was always aware of what was...
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We stayed here last year. Our room was awful, with a view of a run down play area. The hotel room was dated and falling apart. The pool area and hotel rooms, was like a prison cell block, and the all...
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The hotel is definitely 2 star only. We had to chase for room to be cleaned on a couple of occasions and we were not given enough towels each day. No inflatables allowed in pool but they continue to...
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Pay the little bit extra and go elsewhere
I will start with the positives - location is good, 10 mins walk to beach and plenty of sun beds
Food below average, entertainment is typical of all...
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We have been to Tenerife before and couldn’t wait to come back! Saw this hotel and thought it would be perfect for us with the pictures looking lovely and the location excellent! When we arrived our...
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needs money spending on it to get to a reasonable quality. Staff were very accommodating and polite but the rooms, facilities really need a refurbishment and upgrade. The food was very average and...
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So,checked in late, room seemed ok but the camp.bed for my 11 ye old was poor, broken slats, mattress so.thin. asked at reception to be told they couldn't do anything...thought, . I used towels and...
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This is definitely a max 2* hotel. I have stayed in a 3* and 4* and this one definitely isn’t anywhere near it. Very old, second-hand furniture, extremely bad WiFi, very slow reception service and...
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Never been to Tenerife before and we was a family of 6.. i actually decided to move to this hotel from booking another hotel North of Tenerife. Great decision and do not regret it. First night we...
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I had a really good stay at this hotel with my
family everything was just right except the shower leaked a little, i don’t have much to complain about apart from on the last day of my stay i had...
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Loads of bars and resturants located near by. Loads of choice to eat and drink at good prices. Very friendly. Hotel could do with further refurbishment and a lick of paint to make it 4 star. All inc...
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DISTANCE- not far from airport and very close to the beach about a 5 minutes walk👍
FOOD- was amazing and quite a good variety at least something different everyday,was hardly ever cold, I recommend...
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I have never before written a review but I felt the need to after our experience here. We stayed in this hotel about 3 years ago and loved our stay hence, the reason why we couldn’t wait for our...
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Relaxing time with children enjoying making new friends- food was amazing and staff very friendly
Beds a little on the hard side for me though my son found it good for his back. Good family...
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This is not family hotel like it states whilst there half of the pool the women had their boobs out dont think it’s appropriate while there’s children present. Entertainment team are crap head of...
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rooms are outdated , beds are horible , not a 4 star hotel , more like 3 star , food prety much same thing every day , very helpful life guards at the pools , very bad wifi , reception service takes...
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This was my 4th stay at the hotel and has slowly gone down hill, won’t be staying again, moody staff, poor food quality and temperature, pre made cocktails were very poor had to ask for extra alcohol...
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You can have two very different expriences in this hotel the first one is a nice 3 star type of experience...the other is Butlins in the sun...we had both in the one trip...and it's not something you...
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You can have two very different expriences in this hotel the first one is a nice 3 star type of experience...the other is Butlins in the sun...we had both in the one trip...and it's not somthing you...
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Had the most thrilling time at this gorgeous hotel with the vast selection of food to the stunning spacious bedrooms it couldn’t have been better. Furthermore the views where incomparable at every...
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Just got back from a week away, hotel looks very outdated from the outside, nothing a coat of paint wouldn't sort. Anyway, food in the restaurant was good, plbty to choose every night. There are 2...
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Very drab everywhere. No daytime entertainment or music. Daytime snacks the same every day. No variation whatsoever. Food hardly cooked. Fries seemed to have been just dipped into the fryer and put...
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This was our 12 visit to this wonderful hotel, it was my first time to come alone with our 4 children sadly my poor husband passed since our visit and i cannot praise it enough, the staff remember us...
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My first ever trip with the family to Tenerife and what a superb choice for a hotel this was.
The Isla Bonita was a lovely surprise as being on a budget your never quite sure what to expect.
Please...
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We stayed here for 10 nights we had 4 rooms and a party of 9 the hotel is nice but slightly dated.the air conditioning did not work in most rooms. The restaurant was excellent overall a great holiday.
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This hotel is dated built in blocks surrounding the pools nice food nice room very clean but the bar closes at 11oclock you can buy drinks until about 11.30 not what i had invisaged when your on...
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We have just returned after our 10th stay at Isla Bonita. Fantastic!!
Sascha at reception was as always a total credit to this very splendid hotel. Thank you Sascha.
It's large with two pools.
Food...
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Our second stay at this hotel, it’s abit of a mixed review.... so we decided to return mainly because the staff and entertainment last time were both great! It was a lot of fun and the entertainment...
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We stayed for nine nights as a family of four in one of the superior rooms
The rooms are lovely in that they lead out onto an open air corridor rather than a standard hotel.
The veranda looks out...
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Hotel room is not more than 2 stars.. The staff, good and location are all great ... The bathroom is really not good as it does not have a proper window to open, and it does not have ventilation...
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We have stayed at this hotel 3 times I was so disappointed in the hotel food entertainment staff!! We won’t be back our holiday was ruined because of it!! We had to eat our most nights as we were...
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We booked a family holiday at the start of the year. We love Tenerife and Costa Adeje so were very excited. We arrived at the hotel and were extremely disappointed. The hotel is by no means a 4* a 2...
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I booked a week here with my 10yr old daughter. The rooms are basic but spotlessly clean with a nice sized bedroom, dressing table and mirror which leads out onto a balcony. The bathroom has a...
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Good value! Stayed for 10 nights and would defo stay again. Rooms were a little dated beds were two singles next to eachother even though we had a "double". Good pools and activities, easy to get...
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Very disappointed with hotel
One if our family left a child's iPad in their room and photographs taken at dining room we phoned hotel and said someone could pick them up going out the following...
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Maybe this is a problem with another site promising that the pools would be warmed up and that there would be a gym but neither was the case. The water in the pools was warm but not so warm that you...
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My stay was the end of a family holiday, being that the only thing I have to do is get a sleeping room in 7 nights, I just made a bed and it changed as it is not eliminated from the room. Nothing...
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What a lovely hotel! Only about 40 mins from airport. Friendly staff, lovely food-lots of choice, everywhere very clean, nice bedroom,fridge & tea/coffee making facilities, generous drink measures...
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Not far from the airport so was great. When arrived I was surprised that quite alot of the coach got off at the same hotel. It took a while to get checked in. We directed our selves to our room...
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We ate unfortunately still here, terrible experience from the minute you walk through the door. Rude reception staff, broken doors in our rooms, looks and feels like a prison. We asked at reception...
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We had a fab week. Staff were kind and helpful. Plenty of food and snacks from 7am until late. We enjoyed the entertainment, the entertainment team is fab, with activities all day. The children loved...
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Great location and hard working friendly staff keep hotel very clean and restaurant has attentive staff with large choice of food! The only downside is the bathrooms in the rooms need updating but...
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Disappointed with our room, looked absolutely nothing like we expected. Not enough storage for a family of four, one of the pull out beds was too uncomfortable for anyone to sleep on.
We found the...
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This hotel is very average. Might have been a 4 star in its day, but it is now quite dated and could do with a freshen up. It is relatively clean and tidy with housekeeping coming in daily. Staff...
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Well we where back for our 5th visit back in may (sorry taken so long to write review) what can we say made very welcome as usual. Cannot fault it one bit. Staff as usual are friendly and welcoming...
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After the Reviews we were dreading the holiday! We were pleasantly surprised! We are a family of two adults and two children aged 2 & 5 and we stayed for ten nights. The place could do with a lick...
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Just returned from Isla Bonita - 11 of us aged between 17-54
Some of our rooms were refurbished - some were a little out of date
Bathrooms in need of a little TLC - but all clean and had the benefit...
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Rooms are looking a bit tired. Evening entertainment could be better. Food and drink was average quality in general although the food on the barbecue night was excellent Staff were efficient and...
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Firstly, the hotel is not a 4*, it’s at the very best a 3*. We had to upgrade to a Superior room because the one we had was from 1974. I use the term superior loosely, it isn’t much better but it is...
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I am currently on holiday now and I cannot believe this hotel was given a 4 star rateing. The food is terrible, the rooms are horrendous and noise about the place is ridiculous. I would not...
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we have been to this hotel 15 times and for the costings its perfect for us, we accept that it was a ex- timeshare hotel and the way the layout is. there is a lot of improvements going on, and we...
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Place was brilliant bar 1 thing, they deffo need to update there beds as they are very hard mattresses. Place is absolutely spotlessly clean, staff are polite and helpful, people complaining about it...
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You get what you pay for but enjoyed our stay. Great location, lots of shops, bars and restaurants to explore. Beach nearby too. Rooms need updating, however large and spacious. Noisy at night after...
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We were sent to this hotel for 3 days of our 10 day holiday due to our original hotel being overbooked (mistake by On the Beach) and it ruined the start of our holiday. We arrived at roughly 9pm...
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Loved our stay, apartments spacious and clean, lovely pool area, food was good and a lot of choice, really enjoyed the entertainment, lots to do out and about and only a short walk to bars and...
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We travelled over for 6 nights stay with a friends, the food was amazing. The stuff at the hotel very hard working and amazing. Help yourself with the drinks as much as you like. Would definitely...
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Really nice area, hotel is perfect and no complaints! Staff was all friendly and thoroughly enjoyed my 6 days stay.
One thing I did find odd that excursion prices seem very pricy at the hotel and...
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Have just returned home from Tenerife and labranda isla bonita hotel,overall it was a lovley stay with excellent staff all going above and beyond to make your stay enjoyable,on arrival the...
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We arrived at the hotel at 1am in the morning and were given a room key to a room that was already occupied, staff didn’t apologise and was rude when confronted. Shower didn’t work, damp on the...
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we asked for our room to be upgraded, because we needed an extra bedroom as my partner snores which we paid for. on getting to the room it was only the one bedroom, with the couch in the lounge part...
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The hotel and facility are eccellente the staff good even animation and the foods is very good but the only bad situation was the weather the was orribile for all time but there are a lot thinks to do
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So me and my partner travelled here back in May, I had previously been to this hotel twice before! Yeah okay when we got there it was a bit of a shambles with food and finding the room but it just...
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Honestly I don't understand how this hotel has the rating it does.
To give it 3 stars would still be a push for me!
It's awful!
Yes it's a cheap all inclusive holiday but you are not wrong to...
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Had a really good stay and hotel had everything needed. The hotel is a little dated but was clean and tidy. I found staff to be very polite and friendly and helpful when needed. There was always a...
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On first arrival the hotel was bright airy and clean. We went to reception and were dealt with relatively quickly. After that we asked about the use of the iron, to be told. It is already in use in...
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Not a 4* I would rate as a 1* at the most, stag and hen partys, women (if you can call them that) fighting one even got glassed, honestly this is the worst hotel I have ever stayed at food very...
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I am writing this while sat in the bar plaza, having a few beers on our last night after 10 fabulous days!
Yes, the rooms are a little outdated but are always clean and tidy. The rooms are being...
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Please do not hesitate to book this hotel. The rooms are very basic but the location is fantastic. Service is good. Food is good loads of choices for families. 2 pools self service bars at the pools...
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12 days at isla bonita had a great time yes the hotel is dated but clean and tidy 2 great pools .food very good plenty choice. Big rooms with living room .great value for money .big court yard in...
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Just got back, had a great time. Rooms on lower levels are a little dated they have started updating rooms from the top. So if you want a modern room book a superior. Hotel is spotlessly clean maids...
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The hotel is in a great location and the animation team are fabulous and work very hard.
The restaurant is clean and the staff are very attentitive. The food was plentiful but very repetitive.
The...
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Had a great holiday here at the start of may. Everything was great for what we paid. Food was lovely, everywhere really clean and hotel in a fantastic position. Wouldn’t listen to any of the bad...
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Room 230a probably one of the worst room. Every night or early morning lorries was loading stuff very loudly and making me awake every time. And food was same every day. Our holiday was all...
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We just got back from a lovely holiday at this hotel. Have to say we were dreading it after reading the reviews! But don’t take any notice! No it isn’t the Ritz, and a lick of white paint on the...
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Although my holiday stresses was mainly because of my kids it was also caused by arguments in rooms and even a fight by the baby pool. Also one evening I was sitting by the front of the stage with my...
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Rooms abit outdated but very clean, cleaners on duty every day foods great all animation team are great very friendly and funny. Lovely people! Made our holiday fantastic! Andres at pool bar b so...
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We stayed in the family superior rooms which were lovely, food was good for children (chips and pasta), would’ve been nice for more English options. It was a shame the pools close so early and their...
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Lovely hotel rooms big and comfortable even tho a little dated.
Food is good and always something to choose from even if fussy.
Pool b is lovely pool bar does good snacks and self serv drinks. Loads...
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Just back after a 10 day family holiday at isla bonita the entertainment staff are 1st class with lots going on for children to do the pools are good with plent of sunbeds, food is of a good quality...
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Great location with plenty to do, great food, entertainment brilliant for kids especially Petr the lead entertainer, very funny and makes time for anyone who wanted to talk to him.
Beach a small...
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Just got back from a week at this hotel. Yes it could do with some paint etc but it is clean. Well kept. Food lovely. Staff helpful. Great for kids!! My daughter cried leaving. Its in a brilliant...
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Our room was very noisy, it was right at the front of the hotel by the bus stop & sleep was impossible after 6am. We asked to be moved but the only day that was possible was on the day we had an...
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Visited this hotel around 10 times over the past 20 years. This time was by far the worst and saw a huge decline in standards.
Rooms are very old and tired, bathroom flooded when using the shower...
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Rooms good, food an improvement on last year, staff still work tirelessly receptionist could be quicker on checkin but still do a great job entertainment was again a credit to the hotel especially...
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Labranda Isla Bonita is no where near a 4 * hotel!! We arrived at the hotel around midday where we were checking in. The staff on the reception were unbelievably rude . Myself and my partner went to...
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Just came back Sunday from our second visit to Isla bonita. Was as lovely as the 1st time we came 4 years ago.
Food is lovely. So much choice and all fresh and hot. No idea what all the bad reviews...
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First time in Tenerife and the Hotel was everything we needed. Clean, welcoming, entertaining and a good location. A short walk to the Beach, clean pools and the food was very good too. The staff...
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Hotel needs reservation.
Food is of average standard but repetitive with lack flavour but you can find something to eat so you would not starve. The staff are excellent . Hotel is clean. Rooms are...
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This was a great place to stay. Always something i fancied on the menu. Catered for a birthday celebration. Overall great experience . Staff were friendly and entertainment average . The recommended...
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Good hotel, our family loved it, great food, delicious food, liked the service. In the evening a little noisy in the room from loud music. I will recommend this hotel to my friends and relatives...
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Stayed here between 7th to 14 may.Room was clean and nice view looking over pool.Enjoyed food at hotel and drinks were fine.Good location to get down to beach and bars.Only thing we didnt like was...
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Thanks to the French air control we arrived 3 Hours late at 1-30am.The dining room was opened especially for us.There was a salad buffet and drinks laid out for us a nice touch.from then on the room...
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Just spent a week here and we werent disappointed. Been here before and there have been some changes. On artival you now have a fridge, kettle, cups and tea coffee making facilities in your room for...
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great hotel , good food, friendly staff clean and tidy, a little worn in places but overall ok, I would definitely stay here again, staff were always helpful and polite loads of sunbeds and never any...
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I am a big believer in you get what you pay for. What we paid certainly gave us great value. Yes good could have been hotter and bed a bit more comfy but you can’t please everyone. The staff were...
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We have been to the Isal Bonita many times and always enjoy our stay there. We know what we pay and consider that we get value for money. The rooms are all very clean and there is always somethig...
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We have been to Labranda isla bonita many times now and always are happy to return , some people do find it a little dated but I think it's great , it is a very large Hotel that is , clean , friendly...
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The hotel could do with a being updated, but it is excellent value for money, clean and friendly staff... We love it, we stay there twice a year, its close to the beach and shops... Great for...
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2nd year back here.
Bad points - food good but sometimes lukewarm. Main pools temperature (COLD) Animation team in-house evening entertainment very poor.
Good points - Location, 5 mins walk to...
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Very good location and very friendly team of staff. However on serious need of updating. We stayed in april 2019 for 1 week. There was 3 adults and the room had a double bed and a single childs sofa...
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Lovely hotel, central and friendly staff. Food varied each night and good choice. Plenty of activities for children and adults. Room top solarium for adults, peaceful and quiet. Clean hotel and...
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This is the most disgusting accommodation I have ever had the unfortunate experience of visiting. Unclean, putrid smelling, ill equipped, unmaintained room and complex, and totally inedible 'food. Do...
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Wouldn’t stay here again. Food undercooked. Way out from any life at all. Location was poor. No drinks by pool, no spirits just beer on tap. Well below the basic of all inclusive hotels and...
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Perfect holiday in this hotel. Not everything is ideal but the atmosphere is relaxing and comfortable for families. And the location as well as value is the best. For sure we will come back there...
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Day two of a four night stay in this hotel and pleasantly surprised / relieved after reading reviews. Food selection and quality is good as are the drinks. Booked superior pool view room with...
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Food choice ok but was cold on most meals. bbq night is however lovely. Room absoluty fine however it was set up for 2 .. 2 cups every day 2 chairs on balcony despite them saying theyd sort it .no...
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Old fashioned out dated and Chintzy hotel where cleanliness is sparce, beds come with pvc mattress covers, and not much works. Food is plenty but it's hit and miss in quality and temperature unless...
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Visited the hotel with my 2 year old and mum April 2019 and cannot believe it’s four star, guessing its starred based on facilities and not standards. The room was horrible needed seriously...
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Nice hotel in a good location. Bus stop and taxi rank outside and a short stroll to the beach. Good choice of food and a free bbq on 1 night. Entertainment was ok and you can watch sports in one of...
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Stayed at this hotel last week wasn't first option but paid to transfer to this hotel as previous hotel staff on strike. Room was spacious,very basic and dated but cleaned everyday. Had a balcony but...
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We reccomend this hotel for couples,friends and families. Its close to the beach, and there are few key bus stops nearby. hotel service was friendly and helpful. Rooms were clean. They could work on...
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One day left til we go home, I was worried about coming to this hotel after reading a few bad reveiws. Well I needn't have worried. We have had a fabulous week here at the Isla Bonita. Yes its a bit...
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I am in this hotel at present and what can I say awful . This is like a cheap block of flats that is dated and the 4* review never has this been a 4* . Whilst here I have emailed the staff including...
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You pay cheap you get cheap! Don't bother with this hotel it looked more like an eastern European tenament block or as someone said cellblock H. Food was average to very good. Most the staff were...
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We have just returned from our 5th Visit to Isla Bonita, yet again an excellent holiday. My self my wife and 2 daughters aged 9 and 13 had 2 Brilliant weeks here.
Rooms cleaned daily with fresh...
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We stayed at Isla Bonita in October for 7 days. Its a huge hotel, entertaiment was fantastic, food variety was very good. Location was fantastic, many restaurants and shops are around.
Will...
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Stayed before but definitely won’t be going back, it’s true that you get what you pay for. Tiles in the pool are coming off and the rooms are very out dated, entertainment areas floor could do with a...
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Had a lovely family break here. Kids loved the mini club which was available for 2.5 hours each morning and afternoon everyday apart from Tuesdays.
Maintenance and cleniness is an issue in a couple...
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We have just returned from a week in Costa Adeje and our second stay at the Isla Bonita. It's perfect for young families: the rooms are very big and clean, range of food was good, location is...
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Location was nine minutes away from the beach. There are lots of amenities around. The room was adequate, beds were made everyday and room was cleaned. Fresh towels provided. Hotel entertainment was...
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Very noisy room with karaoke playing outside til gone midnight and traffic beeping from 6am. Restaurant is far too busy so either need to go very early or very late. Lost more Euros in their games...
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Arrived here for a weekend break with an open mind. Yes you get what you pay for but after paying 400 pound for a 3 night stay you at least expect to be able to get bottled water when you are all...
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Absolutly loved it. Hotel fantastic. Food great. Animation fantastic. Most amazing entertainment. Pools great staff supper friendly. I want to book again. Only got home yesterday. Would defo stay...
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We,6 ladies, just spent 5 days in this awful hotel!! Staff were rude so decided not to complain incase they asked us to leave. Our rooms were like a dungeon, the decor awful,sunbed cushions were...
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stayed here several times now. would recommend it. the only issue we had was having to wait for a table in the dining room. this was all mealtimes. overall the food was very good. hotel staff all...
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Me and my familly we really enjoyed us holiday on hotel labranda isla bonita in tenerife, the staff on reception from begining been nice friendly and much important very helpfull, when we get to room...
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Only positive experince about this hotel. Our room many a little bit worn out but clean with a wonderful view over the sea. The room was clean og cleaned every day. The food was excellent . three...
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short walk to beach from gate at side of spa.Room was next to pool but access to pools a short walk away.door to pool area locked until 10am but people entering from other areas and leaving towels...
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First ever review. Had to post something.
So before we arrived I seen some pretty terrible comments on this hotel but went with open mind. On arrival I could smell drains. It felt like walking into...
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We used to stay just for 2 nights but absolutely in love with this hotel! Everything is well organized, the staff is really kind and especially Nune at reception was reeeeally attentive and from the...
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Hotel very dated and in need of upgrading, shower went from freezing to very hot and back to freezing, had to change room and had same problem, if you get a room above the main bar it is very noisy...
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My firend and I grabbed a last minute deal to make the most of the half term break with our kids. Our expectations were low considerig the price but we were pleased with the outcome.
Food: Plenty...
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Been to the Isla Bonita a few times and have always enjoyed staying there as the staff
are great from reception to bar staff and cleaning ladies.
This time we noticed a few changes. We used to be...
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The room: the beds are very hard and uncomfortable.
Food: standard hotel food, its ok.
I thinkj the location is fine, 5 mins away from the noise at the beach area, but i dont like that there are no...
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The staff were really good and kept the place clean but the rooms could do with a refurbish. Two pools one heated which was good but there was not enough in my opinion for young children to do. We...
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This hotel is ugly and dated. I feel sorry for the staff as some try really hard. There is no information on where to go for meals etc. There is no visible head waiter, so you can be wandering around...
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The hotel was central to town and beach.
Food and entertainment was varied and good.
Local market was a street away.
Superior room was freshly decorated and the pool view was pleasant
The staff...
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My wife and I are staying at La Isla Bonita right now (end of March 2019). I'm posting this using the hotels free WiFi. I wanted to contradict some of the negative comments made. Our experience has...
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We was sceptical based on recent reviews, but I do sometimes wonder what people expect, we found the food very good, possibly the best all inclusive outside the cairbean we have visited, actually...
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Stayed at this hotel in March 2019, rooms very comfortable, food excellent, drinks good quality. The hotel is a bit dated. Plenty of sun beds and staff very polite. Would stay here again. You can...
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Lovely hotel, lovely staff, lovely room (superior room), lovely food, nice and quiet during the night. Very respectful. Comfy and clean. On checking out we could still use the hotel until pick up. Me...
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Looked like an old prison, no pool music. Best entertainment was the sun cream lady and the girls selling clothes by the pool.
Staff at Canadian grill rude! Not pollite, rolled eyes and tutted when...
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I’ve just got back from staying at Labranda Isla Bonita for 4 nights and the only positive things I can say is it’s in a good location near to the beach and the reception staff were friendly but...
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Stayed at the Isla Bonita in March. 3 friends stayed at nearby hotel on a package holiday so I booked somewhere local for myself.
I found the Isla Bonits and thought it would be an ideal place to...
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Just back from this hotel last night. We had a great time. The holiday wasn't cheap but the hotel was one one of the cheaper ones on offer. Therefore we were very happy with most aspects of the...
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Was the worst family holiday ever, the staff are rude especially if they don't speak English, the food is disgusting and cold, the beds were awful they were hard and small. I'll honestly never be...
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We went to the Isla Bonita to be picked up for a trip and my wife, who is disabled had to use the toilet - and we are grateful for being able to do that. However, the lift wasn't working ,the toilet...
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hotel with good food, unfortunately only a part of the rooms after renovation, from the street loud, service very nice. Overall good impression even though the hotel is not new. Animations for adults...
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Food cold poor choices or poorly labelled staff ok hotel dated and some maintenance issues bar short staffed animation team ok entertainment very average issues raised were...
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Hotel seems nice on foto but need so much improvements. It is very outdated with many faults such as water drips on toilet during the night. Also there is not much for younger couple or younger crowd...
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So after all the reviews we had previously read about this hotel, we resigned ourselves to thinking we would use it as a base for sleeping and breakfast, and the odd few drinks. We hadn’t paid the...
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Hotel large and looks a bit grim, could do with an update .... but very well priced and spotlessly clean. Food good, all inclusive drinks okish. Pools - one heated, one not, quieter at this one. Sun...
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The hotel is quite clearly not a 4* I would have rated this hotel a 2* as they have done on the TUI website.
Hotel - The hotel is old and run down, with many of the guests referring to it as a...
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The hotel is pleasant, with several swimming pools with big terraces and bars. The rooms were clean but old fashioned, the reception area was bright and airy.
Here comes the bad bit, the food was...
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This hotel isn’t even a 1star hotel it’s disgusting and needing knocked down
Staff all miserable and unhelpful
Food was cold and I managed to get food poisoning do not bother spending any money...
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The staff (Gosia the card shark) and sports and games facilities were great.
Enough bars and self service drinks dispensers.
We went out of season (March) and there were enough sun beds and tables in...
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We booked the Isla Bonita just befor Christmas with Jet2. We were looking for a low cost all inclusive week in the sun in March close to the centre of Costa Adeje. Jet2 list this as a three star and...
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Good location ,food choice ok but could have been warmer. Rooms basic but ok in need of modernisation . Wi-Fi could not connect in room ,had to go to ground floor to get signal.
Swimming pool...
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Sold as 4* or 3+ depending on the booking site. Not even close.
When I wished to cancel two of three nights booked, due to the substandard, they refused to give me a refund!
The list of things...
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Absolute great week here friendly staff Peter from animation team made it for us
The room was cleaned everyday food was varied and good drinks where good
Could not fault it for what we paid
Don't...
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read the reviews before hand and was very wary.
got there at tea time and reception staff were were lovely
our room was 403. lovely room nice balcony, crap shower😪
the food is great at every meal...
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**** Returned Saturday 2nd March 2019 ****
As a group of 5 professional ladies looking for a base in Adeje for a week of fun in the sun we could not have chosen a better hotel.
It is old, the rooms...
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Great location, lovely resort. This is one of the oldest hotels and it shows in every aspect. Clean and tidy but old, dated, not 4 star any more. Good staff, food was fine but don't bother with the...
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We have just spent a week here and the hotel is great. We had a really good deal and having read some of the reviews were a little concerned.
Rooms - cleaned every day with fresh towels and two...
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We paid £2,300 for an 11-night stay from 20/12/18 to 31/12/18. Unfortunately the day we were due to fly from Gatwick, was the day that it was closed due to drone activity and our flight was...
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Great range of both hot and cold food. Very friendly, well organised, hardworking waiters and chefs. Liked the variations throughout the week - Mexican theme, bbq, Chinese...but always included some...
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I arrived her on Monday the 25th feb after reading reviews before I came I was so worried.we took taxi from airport it coz 26 Euro’s. When we arrived we were greeted by fast check in and our room was...
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Rooms poor compared to advertised, dont expect warm food as cold everyday and poor. Pools ok though and travel cot was provided, could do with updating and a better guide of facilities as difficult...
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Mixed reviews on this hotel and having recently returned I can see why. The fixtures, fittings and equipment need updating/refurbishment and the buildings would benefit from a coat of paint etc...
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We have just had a week at this hotel.
The rooms are dated. The staff were as helpful as you would expect but many looked fed up.
The outdoor seating areas are dirty.
If you go all inclusive you...
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We have just returned from a 4 night break here for half Term. Hotel is conveniently located near Fanabe beach and there are shops and bars close by. Check in was very efficient. We stayed in family...
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Enjoyed a typicall 3* all inclusive stay here. Entertainment is ok,long bar queues in evening. ‘Heated’ pool is freezing,kids pool too cold for children in winter months. Food is fine but very...
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This is the second time I have stayed here. Although the hotel itself is looking a bit tired the staff do their best to make you feel welcome and comfortable. It is close to all amenities. The food...
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Great room suited us great the hotel could do with a lick of paint externally but inside is great.There is plenty for the kids as we have a 4 year old and 12 year old and bother had stuff to do the...
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Superb location, very large 500 plus room hotel in need of refurbishment. Large choice of good food and drinks available all day under all inclusive terms.Overall good value for money but dont expect...
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Staff were rude
Place is old and needs refurbishing
Terrible stay
Moved 3 rooms till we could get a room with everything in working order
Nightmare not sure how this place is still open to be...
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Hotel needs a renovation cleaning staff are very rude just stayed here for a week and felt like was too long room was not cleaned all week had to go and get are own toilet roll bathroom was awful...
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Waiting for 2 hours at check in with a 14 month old. Was promised an upgraded room by travel agents which we never got. Patio door lock broken and beds shoved together and very uncomfortable...
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Before I arrived at this hotel I read the reviews and thought what are we letting ourselves into . Then thought we will be the judge of this hotel . Loved it . Alot of people said how this hotel...
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My wife and I was there on December 2017 awful room smelly and falling apart paid extra for an upgrade didn't get it the reception wasn't interested go at your own risk we would rather have stayed in...
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I was concerned after reading some reviews but nothing to worry about , rooms a bit dated but very clean . food was plentiful and good choice , the magician was the best I’ve seen , entertainment...
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I understand the mixed reviews, I will try and explain why. Hotel very clean, rooms very clean. The hotel has several levels of room standard. There is the modernised rooms. These have all the...
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Very tired hotel which needs an update, don’t take any notice of the WiFi as it is non exsistant. The inside bar cannot be used by all inclusive guests unless you want to pay for your drinks which...
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Arrived the 6th
Room . Room is ok but dated. The shower is definitely hit and miss . It's the11t today and finally got a hot shower. The smell from the bathroom is awful...had to put plugs in...
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We spent a week at this all inclusive hotel as a last minute getaway. The rooms were tired and faded but clean enough so functional. The bar/ entertainment area are the real problem here. If you’ve...
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I have taken some time to write this review, simply due to my 38-hour experience in this hotel.
Key issues:
• Unhelpful and aggressive staff
• Poor maintenance
• Very low standards…for a four-star...
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This hotel is appalling the pictures of the rooms are lies they only have 12 rooms like this the rest is a bit like a prison cell old disgusting and dirty. Do not go ! The staff are rude unhelpful...
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I visited here last year with my family and was so disappointed with this hotel. I found the bar and catering staff rude and unhelpful, the entertainment tried very hard and tried to make as much fun...
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We had an amazing time in this hotel, for a week, in January.
The cleaning is nicely made, food is ok, weather amazing at this time of the year but more than everything, we had an amazing time with...
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We have stayed at this hotel several times and it is still a favourite and excellent value for money.
The superior room was clean and adequately appointed with a sea view.
This hotel is in an...
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This was our 3rd time being at this hotel. Location is excellent. Hotel is really good. Food for all and bar staff always cheerful. When checking into the hotel the girl in reception was very...
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Even 1 star is not low enough for this hotel.
This hotel has got to be the worst in Tenerife by far and I have stayed in loads.
If you want to stay in a jail then this is the place for you. More...
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Been to several others in last 2 years, food is ok, looks a bit like a council block but the kids loved it, the outdoor entertainment is what makes it special, for all of us. Looks very different but...
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The staff were hostile and extremely rude, the service in the restaurant was appauling was left with the starter plate on the table whilst eating dessert, and on the occasional exception the plate...
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Nothing was too much trouble the barbecue was enjoyable the food was lovely and the service from Ruben and Antonio second to none also the pool snacks were made fresh in front of you and were...
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4 stars maybe 50 years ago. I was in many hotels and Im not spoiled at all, but this hotel is discusting. I even can not understand how this hotel is aproved to have guest. My friends had a cockroach...
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We enjoyed our staying at Labranda Isla Bonita. The staff were smiling and effektive. The food was good, the room nice, a bit old, but clean, and the pools were clean too. The rooms were cleaned...
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just back from a week at the Labranda Isla Bonita hotel in Tenerife, needs completely updating tired and worn out. So called 4 star no toiletries in bathroom which is normal in a 4 star, just a soap...
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This was our first experience of all-inclusive so please forgive me if you knew this already!
We booked last minute and given the lack of options went for the all-inclusive option as we wanted a...
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I'll show a few photo's of my visit. My room was filthy, beaten up, old food and drink in the fridge and debris. The receptionist had to be complained to 3 times and all they did was lock up the...
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The hotel need a big renovation and tehe staff need better service. The pools need to be warmer and There need to be more Sun at the pool ereas. Both the childrens pools in blok A and B need to be...
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I have never written a review before, but felt compelled to do so. I’m still here in this awful ‘4 star’ hotel. I have never stayed somewhere as bad as here, dirty, disgusting place. The food is...
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average benefits - not want to come back Hotel overall poor - could do a lot better ... Drinks at meal unacceptable - very poor room distribution, obstacle course to find someone. - Bof blah overall...
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Booked this hotel for me and my partner, it says 4star on the website but it was more 2/3 stars the room was basic bath panel falling off, shower didn’t work properly was cleaned daily with fresh...
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Booked a week in this hotel for the 13th-20th January I checked out on the 15th I would not recommend this hotel to anyone!!!!
I booked this trip because I had gone threw a lot of stress recently...
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For what we payed was good value for money food excellent and staff friendly ,cooks were brilliant but didnt get to thank them as were very busy , restraint staff were brilliant and bar staff to...
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Really impressed with the room size and quality and the food - especially at breakfast - is probably the best I've had at an all-inclusive resort. Great selection of drinks and the animations staff...
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We stayed in Isla Bonita at the start of the New Year, [2 adults and 2 kids] and all I can say is, you get what you pay for... It was good value for money. The room was very big, but VERY dated...
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just returned from a weeks holiday at labranda isla bonita and was pleasantly suprised after reading the reviews on here.
the location is superb minutes from everything i.ebars ,restaurants and the...
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I would never stay in this hotel again pitchers online are different then in person!! Rooms disgusting very dated!! Food and drink disgusting!! We went all inclusive only ate 1 night there!! I would...
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Christmas holiday with family 2018/19 hotel rooms are old, dated, dropping to pieces, nothing nice about any of the rooms as we stayed in 3 different rooms throughout our stay!! Rotten beds are camp...
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stayed here now for 4th time, didn't pay a huge amount so don't expect 4-5star hotel ,location is good 5min to beach , new years eve hotel put on a great night food and drinks were really good...
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We stayed here for five days all inclusive paid extra for superior room which was a complete waste of money bloody awful.
I think we had breakfast once and dinner once, awful awful place. We spent...
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short and sweet review which will say it all.....
10:30am pool ... can of KOPERBERG ... Pot NOODLE ....nice .....
fu***ck this FU***ck that ....
lovely as that was round the kids pool .....
now...
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Hi, we spent 7 nights in this hotel over Christmas period, it was great time, very good food, good beer (San Miguel) rooms very big and clean every day, heated pool, excellent location, very good...
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This hotel was sold as a 4 star, this is not a 4 star hotel. Rooms require to be refurbished, beds rock solid, there was a damp, musty smell in the rooms and patio doors did not lock for safety they...
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We stayed here as a family with 3 teenagers at Christmas and regretted it. The hotel is run down and dirty. We had 2 rooms with pool view. The balcony of most rooms are in constant shade. The third...
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We walked into our room, the curtains did not close properly, 2 blackouts were missing, the shower head only spurted everywhere. The balcony door handle fell off. On complaining to reception a...
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Wasn’t looking to going as poor review
We paid £800 each over nye
This was the cheapest deal in any hotel in Tenerife
Room was spacious with a large living area
Cleaned diligently...
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Don’t be put off by the building, location is excellent for the beach and shops. The food is very good with plenty of choice. We did not attend any entertainment as we prefer to do our own thing in...
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We booked for our first xmas holiday away, tbe hotel is a disgrace. Decor old outdated, shower was like a garden hose. Food compleatly inedible we had to eat out,the poor staff looked tearful dealing...
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Cannot fault it. It must be my 7 or 8th visit. It has been very good every time. The odd little problem but soon resolved. All the staff are always very help full. We usually upgrade to the slightly...
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Stayed here 4 nights for Christmas. I had a superior room which was lovely. Requested a fridge before we went and it was there. On arrival checked in within 5 minutes by pleasant staff. Requested a...
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I checked in yesterday and have 2 more nights to bare.
If it wasnt for the fact i was only here a few nights id be checking into another hotel.
Arrived at 21:30 checked in and the pictures on the...
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Had a fab time at this hotel. For what we paid I did not expect 5 star. We did upgrade to superior rooms when booking, so paid slightly more. The rooms were lovely. Still the old bathroom but...
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We're here staying for the Christmas period I looked at the reviews before we booked, some of the reviews were right it does resemble a prison block, but we just wanted a base so we could enjoy the...
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Very high quality hotel for this prices, variety in kitchen! Great food, very nice service.. we have been there with 3 kids and all od them were pleased with food and all od games and animations.. i...
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Good food, hotel staff very good, good location close to the beach. the only negative was the rooms could do with a refurbishment, bar staff very friendly and always quick to serve you. Unlike...
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The best was the restaurant, it had everything, fresh and delicious!The downside was the loud music and entertainment going on almost constantly from morning to after midnight, directly outside the...
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The furniture and facilities are quite old but they are well maintained. The buffet is good and you can taste the tipical canarian food.
The location is very good, near restaurants, beaches, discos...
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The hotel is like a prison and the rooms like a cell. I know now why they advertise none refundable rooms and superior rooms are not a lot better just cost you more. The best part of this suposably 4...
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Admittedly, the hotel could do with some updating and this is why I would place it in the high 3 star/low 4 star category. I researched this hotel well before I booked and I have to say, for the...
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I was very very concerned when after booking this hotel I then went and read the reviews! Here is my honest review!!!
We arrived at hotel and got checked in within 5 minutes and taken to ground...
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First time we had a family holiday abroad, hotel was very good we all had an excellent time. Kids club and entertainment was brilliant we'll definitely be back again and would recommend it to other...
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Really good value for a hotel that’s inexpensive.
Biggest plus points
: very clean all round including rooms pools and particularly the restaurant ( very important in my opinion )
: Staff were...
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I was concerned when I had booked , after reading the reviews although if you are open minded you'll be in for a decent stay, for a week at least.
Don't get me wrong what people say about the...
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Chose this hotel for a 3 night weekend as the location was just where we wanted to be. We've previously stayed in the Jacaranda next door which was excellent and this came up as a great deal. We got...
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Just returned from this hotel. For the price you can not complain about much. Food was excellent for choice and location was great. My only issue was i travelled with twins of 20 month and there is...
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My partner and I visited here for our anniversary and my birthday as a combined trip. We stayed in 510B, a superior room - do just pay the extra and get a superior as it is well worth the extra money...
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I have stayed in many hotels of all rating levels,my wife and I booked the all inclusive package at the Labranda as a pre Xmas treat. Whilst most reviews I saw were positive,there were some very...
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This hotel is very nice and clean service is very good.Rooms are big and kept clean. The entertainment team work very hard and get ppl involved. Loved holding the birds and having my photo taken. The...
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We arrived 24th Nov , not the best start very dated rooms they still have outdated tiny kitchen in with fridge which is good but ours still had previous guest food still in it. The room looked clean...
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Ok place. Great food , relaxed atmosphere, only problem we had was petty theft from our room which was obviously the cleaners, or the elderly German couple next door!!Once aware and careful my son's...
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Just come back from a 2 week holiday. We chose this brand of hotel after staying in one at Gran Canaria. Was slightly disappointed as the room was very dated and the bath leaked. But overall it was...
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Me and my boyfriend stayed here in November this year and we were in Block B with a stunning view of the sea and the room itself was clean and a good size. The food was amazing, can’t fault it as...
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Brilliant hotel, friendly staff. Kids club kept little one entertained and plenty of adult activities daily. Food was plentiful and varied from each meal and day to day. Hotel was clean and tidy...
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As others have stated hotel doesn't deserve 4* rating and the luxury you expect when booking a 4* holiday.
We have had overall worse in 3* accommodation but saying that we have also had better...
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Most of the staff are lovely, the odd few are unfriendly and abrupt. Cleaning was very good considering the sanitary ware is old and very well used. The curtains are awful, and the furniture old and...
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As others have mentioned- this is not a four star hotel. We had read the poor reviews before booking but decided to try it anyway because of the price and it was advertised as child friendly. You...
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After reading some reviews I was very apprehensive but this hotel is great it's very big the apartments are huge and spotless restaurant is lovely and loads to choose from very nice even a chocolate...
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Just returned home from a 7 night stay in Isla Bonita...
This is NOT a 4* hotel, it is an old very dated 70’s appartment block, very unappealing in its looks, rusty balcony rails, old tatty curtains...
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Beautiful hotel, entertainment really good. Sarah part of the aniamation team was wonderful and the best member of staff. She was incredible at everything she took lead on. The bar staff member jose...
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Visited as a couple with an elderly relative. The rooms(similar to a one bedroom apartment) were perfect as our relative could have her own room, with the reasurance that we were at hand. Maid...
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We arranged a private transfer - took 20 mins from TFS. Checked in at 11 but didn’t get keys until 1pm. Put all inc bands on straightaway though. Fulfilled wish of 2 rooms next to each other. Rooms...
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Where to start with the food ? It’s poor very poor
The room very outdated I’m sure at time when built it was a 4 star now I’d say 2 at very best
Ok the food. I don’t think management visit the...
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Well where do I begin, this is definitely not a 4 star hotel, barley a 2 star. My husbandand I have just arrived back from this place which we called Colditz, worst holiday we have ever had. Our...
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Well when we arrived the tv didnt work so told reception. they fixed it but left the socket hanging off the wall with wires showing. then i asked for a fridge as after speaking to other guests they...
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Probably the most depressing place i have ever visited !! How this hotel has maintained its 4 Star status is beyond me..
We checked in and checked out the same day..The overall appearance is very...
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This hotel has not changed since the 1970s , NEVER 4 star , unless you come from a third world country. No fridge in room , 2 single beds pushed together , no kettle , some decor held together by...
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The hotel is outdated, our room didn’t have a fridge, AC unit barely worked on max, cleaners left balcony door open every time it was cleaned (ground floor room) the free WiFi didn’t work also the...
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Just came back today what a lovely hotel got there early hours in the morning they had food put out for us with I thought was really nice originally they put us in A block but right in the basement...
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I stayed at this hotel for a week in November and I enjoyed the stay! Lovely to get a sunny break at this time of year. It's close by to lovely shops and bars and the beautiful fanabe beach. The...
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The hotel is old, the alcohol is poor, and I'm fine with food. Sometimes a terrible stink comes out of the bar. the rooms are old and with a horrible view. we spent the week just because we had to...
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Currently at this hotel an abundance of food and drink . Not great quality but edible. Very dated hotel looks scruffy. Rooms again dated if your looking for luxury it's not for you. Staff helpful we...
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Me and my friend went for a short break.
Room 3/5
The hotel room looked like it hadn't had a deep clean or a lick of paint in about 5 years. But was a great size and to be honest didn't spend much...
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Rooms need updating food lukewarm seems to be same food over and over again entertainment wasn't to bad area was nice not to far from beach nice bars close by staff was friendly but would not return...
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Well what i can i say about the labranda apart from what a hell hole total disaster from start to finish the hotel has never been a 4 star i feel personaly the hotel is very run down and neglected...
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Sorry, but in parts Isla bonita does resemble a prison and some of the rooms are dated, but they are functional and cleaned daily and the hard work from all staff and the great location more than...
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Just returned from 7 nights. Great hotel and great location. Don't believe the moaning bad reviews. It's a lovely hotel and every member of staff is very hard working from reception staff to...
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This was our second time at this hotel. Girls holiday both times. Can't fault it if I'm honest. Food is incredible, lots of choice, fresh cooked fish and meat every day. Spoiled for choice.
Drinks...
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Booked four nights here for a much needed stress break. Been before in height of season so was far less busy this time. I have read the various reviews and can only say what I have experienced. It’s...
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After visiting the Isla Bonita several times we couldn't ask for a better holiday. The staff are hard working and friendly. They will always help with any requests you might have. The food is great...
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We found the room clean but tired looking. Most of the staff were nice and helpful but the man on reception with the glasses was rude and abrupt . Always found something to eat but a bit on the cold...
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Just stayed here for 10 days with my husband and daughters ages 14 & 5.
The hotel is very tired and run down - it defiantly needs painting this will totally change the appearance of it.
Food is good...
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not a 4 star hotel.run down.needs alot of work done.entertainment is poor only half hour for kids each night.food is good when you get it hot.cochroaches in the room told reception and mumbled...
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We stayed at Isla Bonita 7 days and it is time to summarize our visit...so in one sentence - if you are living in a place, which standard reminds a shepard shelter and is falling almost apart, that...
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Room was dated, in need of a refurb, but it was clean and towels/linen changed daily. Had no tea/coffee facilities, would also have been nice to have had a few toiletries included. Loved the food...
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So I’m the first to look at reviews and read all the negatives and instantly think I’m going to have a rubbish time! We got put in this hotel after our previous one got cancelled due to building...
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Well where can I begin the staff are so rude it is shocking, this includes the reception staff, bar staff have no customer service training by the looks of it. The animation team is a waste of time...
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Just returned from our 5th family visit and wasn't let down in the slightest.
Requested a cot and a fridge and both were ready in the rooms.
Had a lovely view of pool B in fact we could see our...
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we were put in rooms a1 and a2 we were riddled with cockroaches and on 3 seperate occassions we asked to be moved but to no avail.I forgot to take my purse from my evening bag to my day bag and when...
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Chill out week . Good points - staff excellent , Restaurant , bar and pools all very good .
Bad points - we must have had the worst room in the complex . Even the courtesy room at the end of our stay...
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We stayed at a Labranda hotel in Gran Canaria 2 years ago, so we wanted to stay in the same brand in Tenerife. We stayed at the Labranda Isla Bonita for a week in October on an all inclusive basis...
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We arrived around 9pm which wasn't bad considering we landed at 7.45pm
Greeted at reception by a friendly guy who put our case's in reception so we could get to the restaurant before 9.30pm when it...
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Hotel website very misleading! Requested an upgraded room by email 8 weeks before travelling, and upon arrival, were given a room that was tired,dated shabby furniture and room and balcony door...
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Been a while since staying all inclusive in Canarias. The hotel itself is 4 star but lacking the wannabe 5 star in my opinion.
Location is great, close to the beach and local pubs and...
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Just returned from this hotel after a 10 night stay with myself and partner! I was very apprehensive about staying here after reading such bad Reviews and feel that none of these reviews are fair...
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An okay place for what you pay, food was great, staff very helpful and polite. The downside of this place is entertainment, you’ll have to go to some pub down the road or the hotel right across. The...
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So a few days away, found this hotel on Internet ( as most people do). First things first, it’s very reasonably priced, it’s not a 4 star in my opinion but for the price I thought it was fair. 3 star...
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We stayed here 2 years ago and had a great time, yes, it was having some renovation work and upgrading some of the rooms but other than that, no issues.. great food, great staff, clean rooms and pool...
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I only had 7 days but I cannot find anything bad to say. The entertainment team were totally amazing as were all the staff. Rooms were great, food was really good. The effort that was made to make me...
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Went all inclusive... Ended up having to go out for meals as the food was very poor. Same food every day.. Never found any of the food hot... Very disappointed.. Would not stay again... Charged us...
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Had a lovely holiday location was nearer to Fanabe. room was cleaned daily with fresh towels. There was a good choice of food always something for you to eat salads were very fresh. the only let down...
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I spent 10 days here and it’s my second visit here. Food is excellent. Rooms are big and spacious with showers and bathing facilities. The best entertainment in particular giulia and Sasha they are...
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The best entertainment team on costa adeje friendly in particular sasha & Julia funny amazing & very very friendly ... they all work so hard to please everybody nothing is to much trouble for them...
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Don’t know where to start with this one, I’ll start off with the bad points and get them out the road. This is definitely not a 4 star hotel and would be pushing to be a 3, the place is in desperate...
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Worst all inclusive I've ever been to !! Staff are rude ! Food is bad no choice unless you like dry chicken or pasta ! Entertainment is a joke we are sitting here at 8.30pm and there is still no sign...
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Had a amazing week here in Tenerife. Enjoyed the actives throughout the day time and shows on in the evening. Along with the hotel reps doing a brilliant job especially Sasha and Giulia Marion doing...
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Would not stay here again ....the hotel is so run down ...rooms are bad .patiio door wouldnt lock .we were put in the basement on street level .the room smelt musty ..we got moved into another room...
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Entertainment very poor not a lot of English spoken compared to the last few years I have been.It used to be brilliant,, food very poor too not a lot of choice, don't think I'll be back. Seen a big...
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I can understand some of the things people are complaining about , but we really enjoyed our holiday , I had read other reviews and had a good idea of what I Was going to , for me there is nothing...
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This is the first time I have ever done a review for anything but would like to highlight where you are staying.
I went with a party of 10 ranging from 5-65 years
Upon arrival the front desk couldn’t...
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Just returned from 1 week stay in Isla Bonita with my family rooms were clean and tidy pools kept crystal clean food was good the kids enjoyed the snacks at poolside Jan the manager perhaps was...
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The animation team was very good Sasha and Giulia in particular
The position of the hotel it’s very good the room need renovation but at least are clean
The food could be better it was cold and not...
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Giulia and Sasha the Italian were the best entertainer ever
Food was very bad
And the bartender were not good
Reception to wasn’t good for nothing they were very rude
The disco was not working...
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Just returned and would not reccomend this hotel .we feel very let down by tui and would think twice booking with them again hotel was dirty grubby walls and floors rooms need upgrading but clean...
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We went 6 between older people and kids with 3y. between the 8 and 15 septmber
Very disappoint with a supposed 4*hotel , don’t even understand how can they maintain this classification.
Very...
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Don’t entertain this hotel, unless you want your holiday ruined with a bad tummy!
Under cooked / raw meat and hotel not interested! Complaint filed with Jet2!
This is not what you save up all year...
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So after months of my friend telling me how great this hotel is I can honestly say I wasn't disappointed, yes the hotel could do with a paint/refresh but the staff work hard to keep this hotel clean...
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The bad points!!!!We arrived 13th September early afternoon at the hotel reception was busy,we checked in and were given directions to the room allocated 140,on finding the room (very kind help...
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If you have paid a 5 star price, you will be disappointed with the Isla Bonita, however if like me you get a bargain all inclusive price, you should be satisfied!
The exterior of the hotel has a...
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Have always loved the Isla Bonita but having missed a few years came back and it’s sadly gone downhill, rooms not as superior as before, beautiful food drowned in sauce, staff moan when ask for a...
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Stayed here for 10 days in 2016 and I have to say the hotel was very good , food was also good, a decent variety, rooms were fine no complaints there was plenty of entertainment at night . Reading...
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We’ve just got back from a ten day stay at this hotel. Whilst the area is lovely, the hotel let us down on many occasions and we felt that the hotel and service did not meet up to our expectations...
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Along with my wife,daughters 37 & 40yrs , grand daughter 6yrs and family friend we spent quite a decent week at this hotel.occupying 139, 143 & 144B rooms.
It's an ex self catering hotel but access...
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We were a party of seven...4 adults and 3 children...we arrived around supper time and went to check in...we had booked two rooms and they at different ends of the hotel. We requested a room closer...
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My bf and I went here for my bday in March for 9 days all inclusive and had a wonderful time.
Firstly, I’m a veggie so I was expecting bland typical veggie options, and although it wasn’t as varied...
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We recently stayed at the labranda isla bonita during the first week in September - When we arrived to the airport we were greeted by our Jet2 holiday rep where we were given our welcome pack - the...
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It was our 2nd time visiting isla bonita but will not be returning for a 3rd. The hotel itself is a great location and just 10-15 mins walk down the hill to local bars etc.
It really needs a...
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We are a family of four, trying to afford a holiday within the school holidays. We picked the last week of the holidays as it was slightly cheaper. I had read the reviews about it looking like a...
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perfect place and time to visit beautiful Costa Adeje.. Hotel Isla Bonita was very good for stay. We enjoy all 10 nights in there. Friendly staff and good bar))) We love Crema de Wiskey in there...
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I have stayed in many all inclusive hotels and this by far is the worst!!! Room was disgraceful cockroaches, patio door lock did not work, electrics went out when I plugged my hairdryer in, door...
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Well i want to start by saying a massive massive THANKYOU to Jan i think he was called and to all the other staff members at this hotel.
My son and partner were hit by a speeding car on the zebra...
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Plus- The staff were helpful.
Food was ok.
Entertainment was good.
Close to beach.
Staff work very hard.
Cons - Pool closed twice on our stay...
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3 hour wait for pre booked room on arrival!!! Room was extremely poor, was concerned about getting legionnaires from the dodgy dated aircon lol, dirty bathroom with stained towels,filthy cracked...
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Got another 5 days stuck here want to go home. My husband and daughter went swimming in the pool this afternoon when they came back my husband said the water must have had some chemicals in it as it...
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Please please don't come here . Got 5 days left out if 10. Cried when I got here .. 4 stars is a joke.. it's a 1 max !!!
Just spoke to a lovely guy at a nearby bar and apparently the hotel is the...
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To be absolutely honest, you get what you pay for in this life! I've stayed in top 5 star hotels to as low a 1 star and I think this is an adequate 4 star. My only qualm would be the rooms are tired...
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I have just returned from Isla Bonita after visiting with a group of 7, (5 adults 2 children). Arrival was rather stressful due to our flight times, as we didn't arrive at the hotel till 9pm, they...
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just got back from a week away with my hubby and 15 year old son was a bit worried after reading some negative reviews but seriously some people must be very picky and so hard to please, on arrival...
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Never been on an all inclusive holiday before but we thought Isla Bonita looked good, I also know people who visited 5 yrs ago and they loved it then.
Drinks: We were not expecting brand names such...
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Stayed here in August, really nervous after reading the reviews but had no problems, friendly staff, rooms clean and tidy, pool B brilliant, drinks self serve, had a brilliant time and can't wait to...
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Good kids entertainment,clean room, good food.great location for families,or a relaxing couples break.25 Euro taxi from airport.lots of shops, restaurants and chilling bars.you can walk to Las...
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Weve just come back from our holiday from Tenerife. To be honest I've wasn't sure what to expect from that hotel after reading lots of different reviews. But Me,my husband and my kids (6-13 years...
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Went here for a week in May and it was as expected; a good all round all inclusive resort.
Positives:
-2 pools and 3 bars with plenty of loungers which weren't taken first thing!
-Nice size room...
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I stayed at this hotel last year with my wife, eldest son his wife and grandson we had a great time. My wife and I returned again this year for a longer stay and again had a great holiday (Ignore the...
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Hotel is very dated, 1st room had cracked tiles, terrible bed for children, no fridge, faced another hotel. It was like we were just shoved in a grubby dungeon room, horrible! Wasn't happy so partner...
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stayed here with my hubby, our daughters and their hubbies, our grandchildren and my mum. So glad we had only booked a week. The rooms were very dated and definitely in need of modernisation. We only...
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Although this hotel is in the process of refurbishment, it is a spotlessly clean and relaxing place to stay. The staff are friendly and helpful and the food was plentiful and varied. We had a really...
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Had a great 10 nights at the isla bonita . Reception staff professional as always with a very fast check in . Rooms cleaned everyday and Spotless throughout . Food fabulous, restaurant staff work so...
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Rooms outdated but every thing else was brilliant would recommend it 100% food is good all inclusive drink stops little early at 11 but entertainment was very good in good location 10 mins walk to...
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Very successful trip. Rooms are not new but very clean. Nice service, very good food, plenty of choice (from pizza to pasta, meat to seafood...)Good location close to the beaches. Near the beautiful...
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Unfortunately we had a terrible experience here and had to move hotels as soon as possible. When we arrived it was dark and dingy, old and scruffy. We were allocated a room on 5 th floor with a young...
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Could not fault anything about this hotel. As a family we all enjoyed our stay. Kids loved the entertainers and the pools. Food was excellent and service too. Nice clean place Would deffinately...
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fantastic holiday
Fabulous Food with really friendly staff in the restaurant and at bars
Fantastic entertainment team
The entertainment manager was so friendly and so was David from Italy
They work...
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Okay so seen loads of bad reviews little unfair to be honest, let’s start with the rooms they are okay and to be fine clean and comfortable they where cleaned daily and needing and linen changed...
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So before I went I read all the reviews and made my self dread my holiday .
But please please don’t take everything everyone says on here as true !
I was so supervised when we arrived at how...
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Got back from here on the 9th of August ...I didn't want to believe the reviews i'd read but I have to agree with a lot of what people say...I'm not one to moan and whinge but this hotel is...
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As soon as we walked into the hotel grounds we soon realised that the hotel wasn’t as good as the photos online 🙄 , restaurant - although plenty of choice I found whole eating procedure as a bit of...
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Brilliant holiday at Isla Bonita for the second time.Yes the rooms are tired and in need of refurb but they are spotlessly clean.The food is better than most hotels I have stayed at in Adeje with...
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Writing this from the hotel..firstly everyone puts towels on the sun beds by 10pm so chances of getting by the pool next day no chance..even though signs state management will remove towels if left...
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Just back from a 10 day stay with family & friends. Rooms were very spacious with air con & cleaners came every day. Food was fine apart from a couple of times when I wasn't impressed with the choice...
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Rather faceless. Some staff were nice, others not so. There is a large sign for Pool Rules.. you cannot reserve a sunbed/lounger...yet all the beds were “reserved” before 7am. Pointless having...
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After reading many bad reviews we were very nervous about arriving but I have to say we've had one of the best holidays ever. The hotel is very clean as are the rooms and pool areas. Linin was...
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I’m flying out on the 7th Aug 18, seen so many weather warnings, worried about taking my 5 year old now?
Also seen so many mixed reviews about the hotel, praying they have air con in the rooms...
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After reading so many bad reviews I was very concerned about our stay but we are almost halfway through our holiday and so far it's been great. The hotel does look like a prison block but it's kept...
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Worse I've ever been to never a 4 star given by tui.food in restaurant was either cold or luke warm.room wasn't up to much either. Out dated nothing like tui shows on there website. Advertise as a...
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My family and i have just been to the isla bonita for 10 nights ,the rooms were a bit tierd looking but clean and comfortable the food was great staff were friendly and helpful but the Anamacion and...
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Stayed here 2 years ago so knew exactly what we were going back to. If your looking for 5 star accommodation then this ain’t the place for you. The hotel is dated and yes it won’t feature on the...
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Had a great relaxing week. staff really friendly and helpful. food was good always something there to enjoy plenty of variety wither you go down early or late..room always kept clean and tidy...
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I was very worried about this hotel, I had seen poor reviews. We visited one week ago as a family of 4, children aged 7 & 4, we also went with friends.
All staff extremely polite, helpful and...
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If you'd think this looks like a 4 star hotel
Think again
Check pics below
From loveholidays do not use these liars also
Also got woke up every night at 3:20 bye bin lorry emptying hotel...
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Should have added we booked our holiday a year prior to visiting requesting three rooms together as we had two 16 year old with us. Unfortunately they spread our rooms right out over the same floor...
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This holiday was a birthday gift and I was extremely pleased. Although decor is dated, I understand it’s under fairly new management and this will change with time. However it was very clean and all...
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After dreading this holiday after reading the reviews it's not at all as bad as I'd heard. Yes it's dated but very clean, most of the staff are friendly and you get to know them. Big shout out to...
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Needs a good upgrade this hotel very dated.
Gym is very poor.
Food is not good it is edible but not what you expect from 4 star.
There is no pack up service for when you have a day out from hotel and...
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Check in speedy and friendly. Large hotel in 2 blocks A and B. Yeah a little dated to look at but rooms were large and clean. Pool B is the livelier with fun and games throughout the day. Kids club...
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Just returned from 7 nights all inclusive in a family room with pool view, the rooms are dated but are cleaned daily.
The dining hall is large and modern with a good variety of food for breakfast...
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I’ve been here four times in my life. Every time it’s worse. The beds awful. The noise from the road outside makes it impossible to sleep with huge trucks going past at 70 mph. It’s 4:21 right now...
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I'm in the middle of a 5 night stay with my wife for our wedding anniversary and I just wanted to give a clear headed review as there seems to be some right whiners in these reviews.
Yes the hotel...
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Just got home after 2 weeks here with my family and friends.
Isla Bonita is value for money. The room we stayed in was dated but we didn't mind as it's only a place to lay our heads and wash,it was...
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Me and my partner stayed here for a week, all inclusive. The hotel itself is perfect with the location being a short walk to shops and to the beach
If staying all inclusive I advise to get food...
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Excellent hotel rooms a bit dated but cleaned everyday. Food very good aswell and im a fussy eater. All staff friendly and helpful and would def return. Ignore the bad reviews obv wanted 5 star for a...
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Second visit to this hotel and was pleasantly surprised at the changes. Staff were so friendly as always. New animation team lead by Patricia who worked so hard to make everyone’s holiday fun...
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We was on holiday on May with two Children. I think that rooms looks good, clean but not for 4 stars. Kitchen aneks should be some newer, rooms need renovation too. I hope that direction will do this...
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In the middle of a 12 day stay. I don't understand the bad reviews . No it's not 5 star but the staff really are. They work so hard from morning until night and are always smiling . The bar staff are...
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the hotel is a little tired, could do with redecoration, having said that we have had a very enjoyable week there. The pool area nice, entertainment staff very good, food enjoyable something for...
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The hotel may be a little dated, but the staff from front desk to restaurant to maids and entertainment gang all go out of there way to provide good service. The rooms were basic but spotlessly...
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We had a lovely holiday in general but would not return to this Hotel. It was average and we have no major complaints. The pool area was basic and uninspiring, the all inclusive spirits were terrible...
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This hotel has cockroaches every where.
Found them in the bathroom, bedroom and running around the dining room. One scuttled round the wine dispenser.
Our room was on the bottom floor right next to...
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We have just returned this morning and I felt I needed to leave a review for people who have holidays booked here. After reading all the negative reviews I was not looking forward to our holiday but...
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I have recently stayed at this hotel with my partner - June 2018, for a one week stay. We have stayed at Playa De Las Americas previously so thought we would give Costa Adeje a go this year. We...
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We arrived on 28 May 2018 for our long awaited holiday only to be met with what can only be described as an inner city block of flats. This is definitely not a 4 star hotel or even a 3 star (as...
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Just got back from a 5 night break at the Labranda Isla Bonita. Having stayed at a very nice Labranda hotel in Gran Canaria in the past, I thought it'd be much the same - alas not.
This is a 1980's...
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We are currently at isla bonita before we travelled I'd read the review and I was really worried this is my opinion ignore the negatives I travelled with my husband and 17 year old grandson the...
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Don't be put off by the bad reviews. We stayed as a family in this hotel for 10 nights all inclusive at the start of June. Are there problems, yes but every hotel has problems. The place is a little...
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We were looking for a relaxing holiday with nothing much to do but eat, sleep and lie by the pool and this hotel gave us just that.
The staff are very friendly, especially Linda, one of the...
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Great for families.all the amenities required to keep the little ones happy.entertainment was good with a great variety to suit all. The restaurant was fabulous with great choices.The staff were also...
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not the best start, allocated Room 10b, opened the door to find someone else's belongings! Back to reception - "woops - you are in room 10a"... Thankfully we're honest kind of people, but had we not...
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Although the hotel is dated and in need of updating the staff need to be praised for keeping the whole site incredibly clean and they all work so hard to please guests! We visited for the first time...
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Isla Bonita, Isla Bonita, so good I named it twice.
Food was plentiful and varied to suit all tastes. Chefs work very hard to please their guests. Self service drinks in restaurant including soda...
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How anyone can fault this hotel I don’t know but each to their own.
This is our 3rd time at Isla Bonita and never once had any issues.
Check in;
Only issue with check in as can usually be quiet...
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Booked a ten day stay at Isla Bonita Hotel Costa Adeje through Thomas Cook. Without doubt this is the worst hotel I have ever stayed at. This is not a four star hotel. The hotel is a concrete...
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Just home from our second visit to Isla Bonita, first visit being in 2016. I was really sceptical this time because of the reviews recently, however, to be honest, it really isn’t as bad as some...
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Hotel looks like a block of council flats or prison block!! Very dated and rooms were infested with tiny ant like insects with the bathroom crawling with tiny silver fish type insects. It made you...
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We came here 3 years ago and it’s exactly the same
From the food served in the hotel To the shows at night time. We still had a laugh at the shows because they are really well thought out. The food...
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Stayed at this hotel end of May for 10 nights.
The rooms are a little dated and could do with a refurb but to be honest the room is somewhere to sleep so this didn't bother us. The room was massive...
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The hotel is in a quiet area of the resort but only 5 to 10 mins walk to bars and restaurants. 5 mins walk to the beach and a lovely walkway along the beach both ways. The hotel room was quite big...
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I have been here 3 days and was very sceptical about the hotel after reading the reviews. The hotel does need an update which they are doing but apart from that the food is fine the rooms are fine...
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So many bad reviews on this hotel. Ridiculous! It is a gorgeous hotel the rooms are huge and very clean! The food is gorgeous and such a big selection of it. Staff are friendly good entertainment on...
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This was our 3rd stay at isla bonita so heres my review.
This is not a 4* hotel as some sites suggest but its great for what u pay for it.
Here we go,
My partner and i have numerous holidays a...
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We arrived at our hotel and what a shock it was a cross between prisoner cell block H and Alcatraz it was sold to us as a 4* star holiday well it certainly was not I would have been generous to give...
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Myself, husband and 9yr old son returned today from a weeks family holiday. When we booked the hotel we were under the impression that it was a 4* hotel, upon arrival it was soon apparent this was...
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Absolutely terrible hotel. Do not book this hotel. It is rated 4star but is nothing like, should be a 1star. We experienced blood stained floor in our room, faulty electrical switch in our room, put...
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Hotel very dated food cold stuck with the soup, beer not up to much the plastic chairs cracked and dangerous seen 2 people fall on there backs, most of the staff very good I caught one bar man really...
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We arrived at hotel and just by looking at the reception we knew it wasn't good to be a good start. We got shown to our rooms and were horrified. Very old run down furniture , terrible beds . The...
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Worst hotel I've ever been in. After checking in with the rudest reception staff our 2 families were given rooms next to each other. We book family rooms as each party had 2 children. In both rooms...
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We have just had a week here along with two more couples, after booking TUI informed us that the hotel had been down graded but we chose not to have the hassle of finding another hotel, I personally...
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We stayed here for one week in february.food was ok you wouldn't go hungry.Entertainment not too bad ,bar service and drinks good.Not enough sunbeds to go around at times.Hotel was clean and room...
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Currently on a 7 night stay and we are more than happy with our stay. First Choice openly regraded this as 2 star before we travelled which made us nervous, but once here everything was fine. The...
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All the bad reviews are correct. It is a one star hotel not four! This hotel ruined my holidays in Tenerife. Worst thing was food. We could not find any nice food there. Fish was overcooked everyday...
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Where do you start
Reception staff so rude and very unhelpful
Bar staff slam drinks down without even looking at you
Cleaners don’t clean ..our son was sick in bathroom and they just got a mob...
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stayed here last august with the family,
all in all there was 10 of us 5 adults 5 children, we were placed on the top floor and spread out, rooms clean but the aircon was shocking, but when we...
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Visited this hotel with family, one being 72 and disabled! We got put in one room with 2 single beds for 4 adults! When tell staff we got told we had to pay 840 Euro for another room!
We also asked...
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Hotel should be demolished. Ok to sleep and wake up in otherwise nothing else to be said. Food average, pool poor, entertainment ok. Went out everyday as so not to stay there. I don't know where they...
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Just back from a weeks holiday at hotel Isla Bonita. Had an amazing time couldn’t understand why such negative reviews, from arrival I forgot to bring a travel kettle for baby bottles and was no...
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This hotel really needs some kind of refurbishment and it needs it soon! Walking into the reception everything looks lovely, the rooms however are a different story, paid more to have a pool view...
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Very friendly staff , nice and clean and in a good location next to everything. Most people speak english if you haven't learnt your spanish. Rooms are a bit dated but your never really in them with...
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My first room was freezing overnight because the staircase outside shielded it from the sun. I was moved to a room by the front road, plenty of late sun, but NOISY! Adequate for my needs, but...
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This hotel ticked all the boxes. We had a superior pool view room and it did not disappoint. It was spacious and well decorated, beds were comfy and room was very clean.
Food- large buffet...
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Having read reviews was dreading it .so emailed and upgraded room hotel in need of upgrade long overdue found food to be of good standard staff very helpful in all areas did not see evening shows...
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So disappointed booked an all inclusive holiday but bar closes at 23.00 have never heard of such nonsense, we’re on holidays have never come across on an all inclusive holiday where the bar closes at...
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We spent a lovely 4 day last minute break here the hotel is fantastic the food is great and plenty to choose from loved the entertainment although it didn’t start till nearly 10 for the adults my...
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Read the reviews after booking and was dreading it, can honestly say I was pleasantly surprised, very friendly staff in all areas of the hotel. Very clean room.Plenty of choice in the food hall, lots...
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Went to this hotel 5 years ago and it was ok rooms very basic and the food was amazing.just returned after a last minute holiday to this hotel which according to the write up had been refurbished and...
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Today came back from this hotel after spending a week away with my husband and 2 boys. We had an amazing time hotel very clean rooms, pool, bars, restaurant areas. Hotel staff very friendly and...
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Returned from our 4th Visit over Easter and booked again for next year. 2 Adults 2 Kids 12 & 8.
We cant find fault, generally you pay for what you get (if you want 5 star, pay 5 star prices) On...
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What can I say hotel labranda isla bonita is a amazing family hotel..
All staff are amazing and so friendly and reliable and are always willing to help..I was able to change my room for me and my...
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Hi its hard to describe on five words !!!I'm wary disappointed reason? some cold food entertainment poor ,rooms need update!!!! definitely!!!as long with staff attitude!! Finally lack of...
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The hotel is in very poor condition rooms are rubbish single beds in poor condition but online they show nice photos.bathrooms are disgusting .poor food quality .staff are always not happy.i will...
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We had short stay at Isla Bonita. All was good, friendly staff, but our mood was destroyed by other guest kids. Parents doens't care what their kids doing. Little monsters thinks that they own the...
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We stopped as a couple in this hotel for 7nights late April-
Positives:
Great location
The staff at the concierge desk were friendly and we had a quick check in process.
Our room was very clean...
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We had a family holiday at Labranda Isla Bonita between 13th-20th April. We had stayed here three years ago and thought we would give it another try as it is such good value, and it really is for...
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Spent a week away with my daughter and friends. Check in was a little slow, but the staff explained everything very well when it was our turn, and we didn’t feel hurried. The room was spacious and...
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This is the second time I've been to this hotel as I love it so much! The evening entertainment is always hilariously silly, food is always yummy and the whole atmosphere is very 'holiday' My only...
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We had a very good holiday... however we found the which we presume the "management" of the hotels attitude rather rude. After arriving on a late night from Manchester on the 20th April we checked...
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1st visit to Tennerife and very pleased. Hotel rooms in need of a revamp,but have all you need. We didn't have a daily maid service /towel change, but wasn't an issue as there was only the two of us...
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Absolutely loved this place. The staff were so very lovely and very welcoming. Always talked to you and went out there way to help you. Rooms are big and pool view lovely. Entertainment every night...
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Staff very friendly and helpful entertainment was very good, hotel very clean food ok s lot of choice but seemed the same everyday got abit boring other than that had a fantastic time pools kept the...
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We were a family of four and had an excellent holiday for the third time at this hotel. The rooms are a wee bit dated, (They are in the process of updating them) but spotless, and the staff in all...
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Pleasant stay, hotel is run down but our room was fine, cleaned everyday and towels changed, hotel was kept clean and food, drinks were good.
Hotel geared more towards families, very repetitive...
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If you're expecting four star bliss you may be disappointed. However if you're looking for value for money, excellent food and great pools then this is the right place for you.
With the gorgeous...
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Stayed for 1 night which was quite frankly too long. Our room was directly above the service entrance for deliveries and the bins. First bin collection was 3.45am then 5am. The window was old and...
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Sorry! But this is not a 4* when we arrived we checked in and when we eventually found our room omg!! Although it was clean the living area wasn’t fit to sit in an old curtain covering the settee...
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Staff very friendly and helpful, food excellent, hotel and grounds all clean and well maintained. Ideal location for the beach and shops. Animation team and guest entertainers are very good and...
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great hotel. friendly staff. great animation team. very clean hotel. central. food was good, plenty to choose from. entertainment great, during day and great shows at night. staff very helpful. been...
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i would just like to say that i do not normally go fully inclusive on my holidays i normally stay in a villa and sort out all the food myself, but from now on and due to the hospitality and food and...
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8 days stay, March 2018
- Location:
10 minutes away from the beach (on foot)
Plenty of restaurants and shops in the area
Highway very close useful to whom rent a car
15 minutes away from Tenerife...
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Very dated hotel. definitely not 4* was all Inc but was not able to drink the vodka due to it tasting like paint stripper DO NOT PAY FOR ALL INC A TOTAL WASTE OF MONEY. Rooms cleaned and beds made up...
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on arrival looks good .after reading reviews on food can only think good reviewers were staying at another hotel .food was the most disgusting I have ever had and I can always find something but not...
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My wife and I stayed at the Isla Bonita hotel, all inclusive. As requested, our room was on the ground floor over looking the heated pool. The hotel is a bit dated, but this is reflected in the...
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My Husband is a builder and b10 the landing that he was on was full of damp, Knows this as he is a builder,
The gym was poor and the equipment was dangerous,
Food rather boring.
Staff good and nice...
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Having chosen 4 star all inclusive hotels in the past, this is by far the worst I've ever been to! Hotel buildings akin to Cell block H, shabby, old and very dated. Our room was poorly furnished and...
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After reading many previous reviews of LABRANDA Isla Bonita, I thought I would give my impressions. We stayed 7 nights all inclusive. On entering the huge hotel complex, you find two blocks A & B, at...
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me and my two friends stayed her for a week all inclusive and we had a brilliant time!
All the staff were very friendly and entertainment in the evening is funny most people seemed to enjoy it.
The...
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This hotel has many good things and a few bad things
This is our 4th visit and these are the reasons we have returned
Pros
1 cost and value
2 location, near duque beach, which is amazing
3...
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we booked this hotel via a daily mail promotion, this hotel is in need of a thorough update.
My impression is that this was originally an apartment complex. The design is such that you access your...
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7th time visiting this hotel and will still go back. Great service from all staff, great choice of food and added bonus of food now available at poolsides in case you don’t want to dress for lunch...
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We were two families with kids, just returned from our sunshine expedition 😋 n had an amazing time at this hotel.
This hotel has lot to offer for the price. Amazing helpful staff.
Staff even...
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Just returned from a 5 night stay, booked for a cheap winter break. 2 adults and 2 kids 4 and 13. Was apprehensive after reading some poor reviews. For us the hotel was ideal the 4yo loved the kids...
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Arrived 24th Feb for 2 week stay out 4th visit in 4 years. Reception staff friendly got checked in no problem including safe and pool towels . Room B526 clean tidy as previous years have been. Hotel...
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Comfortable stay at the Isla Bonita. well located and not to far to the beach and shops.
Check in was a breeze and had no problem with the staff whatsoever. The hotel does take a couple of days to...
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Well just got back from our forth visit to this fab hotel stayed here for 2 weeks the staff as so friendly from the reception right through the whole hotel. They even remembered us. Jan the public...
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So for my initial impressions of the labranda isla bonita hotel were relatively good,on first arrival reception staff were found to be helpful with getting us checked in,explaining pros of the hotel...
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Me my wife and daughter stayed here this year and in general love Tenerife. Previously we had been to other hotels which had helped our love of Tenerife but this is a class above. February and...
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I visited here with 2 friends a few years ago and did no enjoy it at all. We were all 20 years old so it appeared that the staff believed were were not up to the standard of the hotel so we were put...
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Hi. I read the reviews given to this hotel and was shocked to see bad ones. Some people are never happy! The food in my opinion was lovely and lots of choice. We were all inclusive and the snacks by...
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Although the hotel is clean and in a central area it is very tired with some areas needing a complete refurbishment. Our room was big with a separate bedroom, it wasn't the best room I have been in...
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Myself and my boyfriend stayed at Labranda Isla Bonita in mid Feb. Although the booking said pool view we were allocated a room in the basement facing out on to the main road. When we asked about...
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Very friendly staff, starting from room cleaners to the receptionists. All the questions have been answered immediately. Good kitchen, dinners focused on different types of internattional cuisiny...
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this hotel was so dirty and never a 4 star hotel all the bedding was stained we wont be going there again needs a total renovation ,we rejected the first room they gave us and also the couple who had...
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We have just returned from out third holiday to Isla Bonita and had a great time again. We had a standard room in block A which was perfectly comfortable for our needs. The room was old fashioned and...
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The hotel is very clean. The service staff is friendly and helpful. If something is not understandable, the staff patiently elaborate on everything. The food in the restaurant was varied and tasty at...
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Just spent a week at this hotel with our friends . It's a bit of a suprise when you first walk in as the hotel isn't like one we've ever been to before . As it was built in the 1980s it needs...
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On arrival at the hotel we had to wait while the staff talked amongst themselves. Then we had a man that while was checking us in talked rudely to another customer who was also trying to find their...
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My husband and I visited Labranda Isla Bonita this week for 5 days. I had my reservations after reading reports on here about hotel standards and have to say I'm shocked by alot of them. I agree the...
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This hotel advertises room that are not real our room.is very outdated meals are poor all inclusive and we have went out everyday for somethihg to eat.. would not advise trip here defo not 4 star...
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Hotel not as bad as some say, drinks ok food not to good waiting for things most of the time leaving rest to go cold, expecially eggs.This hotel does need a complete overhaul, when taxi pulled up...
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Firstly some of the reviews on here can’t be true!....
On arrival the “Assistant Manger” was very welcoming and had a great sense of humour! He was very polite and made us feel very welcome!
We...
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My wife and I decided to take a weeks break in Tenerife, and stayed at Isla Bonita. We both were very happy with the hotel and think that all those people who say that it is not a 4 star hotel...
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Room basic with sofa bed which is like a seesaw - if you sit on the end it sinks and the other end shoots up! As it was cold at night we asked for blankets - I couldn't believe the shabby quality of...
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Stayed over there for 7 nights. Was glad to leave. Worst hotel I ever stayed..
Booked superior room with pool view and "SEWEGE SMELL" had to leave window open all the time. Room dated big time with...
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Just spent a week here with my husband and daughter and got to say was dreading it due to some awful reviews. We found the hotel rooms, public areas, and surroundings very clean, with maintenance and...
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I stayed here with my family for a week on the 6th Feb. We absolutely loved our stay. The hotel could do with some modernising however it is the cleanest hotel I have ever stayed at. I found all the...
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This is 100% not what we were expecting...and is definitely NOT a 4 star hotel!!! We have never stayed anywhere worse infact! This place is dated (imagine a Spanish hotel room from the 80's!!), it is...
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just got back from isla bonita had a nice stay staff always polite and helpfull asked for a fridge got it straight away enteraiment 5 star very friendly and good food not so good same most nights and...
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We stayed at the above hotel last September 2017. Our room was ok but we had upgraded to get a better room which was ok.. food was fine and easy to navigate what we can and cannot eat as we don't...
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Hotel dated. Indifferent staff. No policing of poolside sun beds. Guests putting towels on beds night before. Guests on ground level putting towels on beds. 8am and before before gates were unlocked...
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Disgusting hotel unfriendly staff not at all helpful paid for two people to stay in hotel only myself could go never got anything to compensate for just myself turning up alone no complimentary btle...
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Dull, dark,cold,dated room, limited space for clothes Totally unsuitable for three adults as third bed was pull down couch. So no sitting are in living room ,busy road outside so unable to sit at...
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This is what it is like reserving of sun beds and I may say by the older generation. Taking several at a time and piling 2/3 cushions on at a time . The hotel will probably thank me for my review but...
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I visited this hotel on 27th Jan and it was not good Staff are beyond rude. The hotel itself looks like a London council estate the rooms are shabby. We didn't dare make a noise around the pool as...
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Here on a break from the British weather with my son
Very nice hotel, good range of food to suit all tastes , very close to beach and numerous bars and restaurants.
Daily room clean, very friendly...
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Not a 4 star hotel...rooms were shabby eventhough we were upgraded to a newly renovated suite, plugs were faulty, oven not working, 2 single beds pushed together for a dbl, Food was often cold and...
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I booked this for xmas break and was horrified when i arrived, booked thru tui(first choice )the whole place is bad,stained beds ,cracked tiles ,lumps out of lift floor,walls tui insist it is 4 *yeh-4
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We stayed at this hotel for my husbands 50th. The hotel is a bit outdated but just needs a revamp The food was lovely always plenty of choice and was hot.The staff were outstanding from the cleaners...
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Friendly Staff and very clean, two of the main reasons we revisit this hotel The hotel is cleaned daily throughout, a big plus for looking after guests and friendly staff that go the extra mile...
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There are some nicer and cheaper hotel with in close proximity always try them 1st. This is not a 4 Star hotel. Don't book all inclusive just B/B if you have to go for this crape one jam packed with...
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Travelled on my own but was looked after well. Food choices for each meal were very well prepared and many of them. No one should go hungry from the youngest to the oldest guest. Deserts were amazing...
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the isla bonita is a 3 star hotel with a 5 star animation team the beautifull patricia always smiling always happy to stop and chat, and eva the most fantastic host and amazing dancer the shows we...
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The hotel overall was very clean but very dated and in poor repair in lots of places broken tiles etc Although very clean lots of mouldy patches in bathrooms. Beds very clean and comfortable The...
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We have just returned after a month stay from this hotel, and yes it could do with a complete update. But the food was plenty full the place was spotless and all problems were sorted within a short...
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Had a very limited time to book a break in the sun,here is where i ended up.Firstly,at this time of year Tenerife is the place of choice for almost guaranteed sun.It's also the case that the south is...
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Just come back yesterday from staying in this so called 4 star hotel for 6 nights. The beds are hard and so uncomfortable, the rooms are clean but outdated. The staff are pleasant enough but the food...
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Location is nice near the beach, There are many little supermarkets near by.. It's easy to take short walking trips from the hotel to different interesting places
Facilities in the hotel are not...
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Very noisy - entertainment every night was deafening and went on until midnight - later on weekends . Food was ok - buffet at every meal with good selection of dishes and plenty of it . Room was big...
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Have to say staff make this hotel so helpful and friendly the entertainment team are wonderful work really hard and put on some good shows excellent dancers although could do with some new props...
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This stay was our 5th at the hotel and it will more than likely be our last. 1st of all the majority of staff were wonderful. Food very varied but not always hot amd location great. But when we...
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Don’t believe the bad reviews ! The hotel is spotless clean , the staff are so friendly , the food is good , had an issue with our room , we were changed the next day , Lock on patio door didn’t work...
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Ok so I’m just back only thing I can say that let this hotel down was the living area in our room! Was abit like a jail cell very basic but to be fair it was only for sleeping in an the rest of the...
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We had booked into this hotel for 10 days and only stayed 5. This hotel had never seen all inclusive we arrived at around 2.30 to a very run down room but the bed where clean so I could live with...
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Stayed here for a week from 8/1/18. I found the hotel was fine. Very clean, good food, nice beer. More of a 3* than 4* in my opinion but for what i paid i can't complain. 10 minute dander to the...
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Review of your hotel where to start. My wife and I decided on Tenerife this year for our winter break we normally visit Grand Canaria. We chose your hotel after seen it on the loveholidays web site...
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The only two minor faults were: 1. There was only one litter bin in our suite, and 2. A lot of the dishes in the buffets weren't labelled and while the food undoubtedly looked delicious I didn't know...
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Choice of 2 pools, seated area in large courtyard and a roof top solarium for sunbathing options.
Near to small shopping areas and a walk to the twice weekly market. Beachfront an easy walk away...
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Well located hotel not to far away from beach, restaurants, pubs and shhopping centers (5 to 10 minutes walk).
We stayed 5 nights in a family room with view on one of the two pools. The rooms were...
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We have just returned from a weeks stay at the Isla Bonita with friends.
The staff are all very friendly especially the animation team who all work very hard. Also a big thanks to Valentino who...
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There are different apartments/ rooms some better than others ...depending what you pay....yes the cheaper rooms are tired and old.... but it is clean and great showers.. fabulous food...plenty of...
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Me and my husband just spent a week at this hotel, we really enjoyed our stay food was very nice always warm, we eat out in the evenings and have a walk round. Stayed in this area before lots of bars...
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This hotel is marketed as a 4 x star, no way, I could possibly give it a 2 star and that would be pushing it.
We paid for an all inclusive holiday, the drinks were so limited we went out for eats...
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We’ve been for 8 days for new years eve, we were not expecting something fancy or new and we were right. The rooms are very old, but they were thoroughly clean, our cleaner Amelia was absolutely...
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My wife and I have stayed at this hotel on two previous occassions in 2008 and 2009. Both stays were pleasant enough although even then the rooms were showing signs of wear and tear. We were tempted...
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We just spent a week between 2017 and 2018. The weather was the best (this is the 3rd time we come to Tenerife) : 25° with full sun !
Concerning this hotel, the rooms are quite old (doors...
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There are good things about this hotel but overall I didn’t enjoy staying there.
The location is great - it’s a short 5-10min walk to plenty of shops and restaurants and some of the best beaches on...
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Shocking start to holiday, room was like something from cell block h....moved within an hour thanks to lovely lady at reception. Eventually settled into pool view room with a tv out of the ark but...
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went here for Christmas with my wife from 19th December to 26th December 2017.first of all the hotel is about 10 to 15 minutes walk from the lively area of playa colon which is a lovely place.our...
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This hotel has not been touched since the 1960's and is rated a 4 star, I would not even give it a 2. The bathroom was disgusting with marks all in the bath, holes in the walls and a leaking toilet...
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Now look - those who have left poor reviews astound me. Is this a 5 star princess? No. Does it advertise itself as such? No.
However what you get is far in excess of what I was ready for having...
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Locations great, unless you want to be right amongst the trash. Turn right out of the hotel, walk ten minutes to La Duque area for the classiest beaches and shopping,turn left for downtown.This place...
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Hotel is situated in an upmarket part of the Adeje resort. Accommodation is disappointing, very basic with old furniture and a tv we would have thrown out 20 years ago. Restaurant and club rooms are...
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My partner and I stayed for 2 weeks. It's the perfect location to get to fanabe beach and also del Duque beach in a few short minutes. Also near to the del Duque shopping mall ifbthats your thing. We...
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Good hotel was recommended to us by someone we know. Staff are friendly, food is good all inclusive you'll always find something you like and you can get burgers etc from the pool bar all afternoon...
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Well reading the other reviews it looks like a marmite sort of place, either you'll love it or hate it.
check in was efficient and friendly, it was only us so couldn't comment about a busy check in...
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The pictures are totally different to place its self, it is not a hotel more like a prison the way it is set up, the food was terrible, rooms were a disgrace, filthy mattresses, seating, my sofa...
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This was the 5th time here and the last time we said Never Again but I’m glad we gave in. The rooms are the same and could do with an update but the cleaning staff are stars and the whole place is...
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Lovely hotel, my most favourite out of all I have visited,hence why I keep returning, food fantastic, great choices to suit all tastes, staff work very hard all day to ensure restaurant kept clean...
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My mum and dad have just returned from the labranda do not listen to the reviews they have had a wonderful time. The staff cannot do enough for you. Food really good champagne for breakfast if you...
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This hotel has had some poor reviews, it is not that bad, we stayed 6 nights. Hotel location good, close to all shopping centres, beaches 5 min walk there are 2 beaches the main one then a very nice...
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We found the ISLA BONITA HOTEL needed a complete refurbishment, the bedroom was quite adequate and the bed comfortable ( as usual in most hotels insufficient wardrobe space and not enough coat...
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If you are due to come here you are probably wary due to negative reviews.This is our third time here and it is always great. Food and restraunt lovely.Bars and drinks great.Staff very friendly and...
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Partner took me away for my birthday, Large hotel, staff where nice, entertainment was great, entertainers where friendly and funny, all inclusive bar closes at 11 then after u have to pay, ignore...
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Myself and my partner stayed here in mid November but would not return.
ROOM -
our room was second floor, pool view and was cleaned daily, clean bedding and clean towels but it is in need of a...
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Spent two weeks here with my better half and we were both very disappointed.
Start with the good - the staff were always polite, friendly and professional. Additionally, the 'barbecue' you can book...
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WATCH YOUR BAG. It was dark when I arrived at eight I was pulling my case up towards hotel. A women walked passed me to slow me down and two behind me . The two behind tried to take my purse I...
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Only things we can fault this hotel on: yes it's a little dated (but we've stayed in far worse!) and the pools were cold!
A shame the restaurant is downstairs. We did eat out a couple of nights to...
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Baring in mind we got this hotel for £350 1 week all inclusive including flights so we found the hotel to be good value for money.
Hotel is split into block A and block B. Both sides have a large...
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Don't waste your money. Cold or lukewarm food. Dangerously under or over cooked. Very repetitive. Rooms are filthy and in need of major investment. Stayed in hotel next door last time and wish we had...
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In short I'd rather spend a week naked in an igloo poking red hot needles under my finger nails than stay here again! Hotel in a very poor and tatty condition throughout, our room was dark, dingy...
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This is not a 4 star hotel but exactly what you might expect for the money, everything about the hotel is a bit tired and broken , the staff are willing and helpful but short on numbers, we went all...
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If this is a 4 star hotel then I am the pope, do NOT be influenced by the rooms they post on the website/internet they are nothing like,paid all inclusive as we had a child with us but had to go out...
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How this hotel is a 4 star is beyond me! Everything about it was awful the rooms were dreadful the dinning area smelt of damp the food tasteless. My 10 year old son couldn’t eat as there was nothing...
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Need modernising - external need painting and the rooms need to be updated and decorated. Photos on websites are deceiving. Need more selection of food and drinks on all inclusive deals. Hotel in...
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Hotel is in desperate need of a refurb, so many things need repairing, in our room overlooking the pool was very spacious but very basic we were not to bothered because we only used it to sleep and...
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Advertised as 4 star but really 3. Seems out of place in a really nice area. Restaurant downstairs, low ceiling, long queues for eggs at breakfast, badly designed. Good family cheap holiday but sadly...
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I have been to this hotel 4 years in a row!! If you are looking for a fun holiday this is the place to go! The most amazing part of the holiday is the entertainment staff, especially Fabio! The...
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When our transfer bus arrived here my husband said I hope this is not our hotel. Very run down. More like an old prison than a hotel. Dull dingy reception area. Lot of repair work needed and severe...
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I was not impressed with this hotel, I've visited many hotels and this has to be the worst, it's very dated, run down, and dirty. on arrival I found stains on the bedding and towels, I had to ask a...
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• Food excellent quality with wide selection covering various countries within Europe.
Breakfast, lunch & Teatime
You can eat 6-7 course meals!
• Alcohol is unlimited and all “locally” supplied...
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The location of this hotel is perfect for Del Duque beach as well as Fanabe and a little nightlife, the reasons we booked it, but don't be deceived by this it doesn't match any other hotel in the...
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We returned again to our fave hotel. We knew that the entertainment team had changed and were worried that we would feel let down but it was not to be. The new team did a great job and the kids club...
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was given this hotel last thing as our original hotel was closed to being refurbished .on arrival just after 7pm reception staff where excellent (always a good sign) booked us in explained thing...
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Having just visited here with my partner I feel absolutely robbed
Firstly this hotel has never been a 4 star in anyway whatsoever or even close .
When arriving here me and my partner just looked at...
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The hotel needs a good over haul don’t know how they will do that guess they would have to close it.
We had a great time the rooms were cleaned every day the food was good the wife had prawns one...
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I will try to make a fair appraisal regarding this hotel.
I am seeing out the final days of my weeks holiday with my wife and 9 year old son.
The opening line of this hotel states “ a comfortable...
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80's hotel with evening meals to match.
Rooms were outdated but a decent size and we found the beds fairly comfortable.
Food - there was always plenty of choice, however most of the food was bland...
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Check in was difficult as we were told the receptionist didn’t complete our booking details, so we had no room on arrival. However, we were given our AI wristbands so that we could go to dinner, and...
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Good value for money. Hotel was fine. A little tired. If you don't like children then this one is not for you. Couldn't fault staff helpfulness especially Diane. Unfortunately not quiet places...
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My daughter and I have just returned from a little break in Costa Adeje. Having visited the area many times over the last 25 years I knew it was a good location for beaches, restaurants and...
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We have just returned, 28th October- 4th Nonember, from the Isla Bonita hotel and enjoyed a great time there. We arrived a little before booking in time but were taken care of immediately by the desk...
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Great food plenty to do excellent staff night entertainment excellent some of the best ive seen. Staff always upbeat.
Building is old but don't let that put you off its alot better than some best...
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In definate need of refurbishment. Room smells awful and electrics are something to be desired...if safe at all. Breakfast....good selection. Lunch and dinner appalling....Sunbed cushions need a...
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Last week me and a row fiends from another hotel decided to stay there and asked the staff if it was okay to stay there that night as we were about an hour away from are hotel,after going down to a...
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Well where to began :))
We have been here for a week 25th October -1st November 2017
We was a party of 6 from this 2 adults and 4 children age 15,13,5,2
Place itself is nice let’s say ok for what...
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As this was a family holiday it was one of the best we have had, our only concerns was they did not supply a packed lunch for the days we went out although we were 9 people and all inclusive. And the...
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Well where do I start, we stopped at the Isla Bonita late October and to write an honest review, which I will do, I wasnt disappointed at all when we arrived all was well even when we got to our...
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Well where do I start, we stopped at the Isla Bonita early October and to write an honest review, which I will do, I was a little disappointed, when we arrived all was well until we got to our room...
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It is not a 4 star hotel, more like a 3 star and areas are dated and in need of modernisation (this I believe is happening next year), however, the cleaning staff work all day and night to keep the...
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We paid £446 all inclusive for 4 nights, the food is plentiful and nice. The hotel room is very basic but clean as is the resort, kept clean. Staff are friendly and helpful. Evening entertainment is...
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Hotel staff here are amazing, ready to help at any time night or day. Always a good and varied selection of food at meal times. Rooms are basic but have everything you need. I have seen other reviews...
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Don’t go here it’s terrible shabby rooms with cockroaches in shabby foods and like living next to a motorway! The coaches start turning up outside the 2 star hotel at 4am noise is horrendous The only...
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We visited from 18th-25th October, 2 adults, children 17,14 and 11. Lovely friendly welcome and efficient check in. Our rooms over looked the road in Block B and other than some traffic noise early...
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This is the 4th time we have stayed at this complex and knew it hold be very family friendly when we took the Grandsons. Plenty to choose from at meal times. There are two good sized pools and a...
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There are quite a few bad reviews on this hotel, so I was slightly worried, but it was ok
The room - I had emailed the hotel the week before to request a room on a high floor, we were given a room on...
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The hotel itself was ok and the location was great. The rooms were very clean but dated. Some rooms had been redecorated but not ours and our room backed onto another where the staff would meet...
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We all had a fab time . The staff were lovely the entertainment was fab the food was lovely with theme nights . Hotel needs a up grade would go back . Went all inclusive for a week . Looking for...
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Fabulous hotel, the staff really make the atmosphere one step ahead of other hotels. Any problems with our room were solved same day and done with a smile. Cleaners are visibly present all day and...
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Just returned from a two week holiday at the Isla Bonita.
We all had a great time, staff were lovely and helpful we travelled as 3 separate families and the reception made sure we were allocated a...
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I was travelling solo, for a relaxing break in Tenerife, and was supposed to be staying at this hotel for one week. However, when I arrived at 8pm, I was given a room where the air con didn't work...
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Just arrived back from staying here. The hotel is in need of a total refurbishment as it is quite old, but if you are self catering it is ok for a base as it is in a great location and the staff are...
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When you get off the coach this is the hotel that everyone thinks 'THANK GOD WE'RE NOT AT THAT ONE' Mmmmmm 4 star - NEVER IN A MILLION YEARS!!! Don't get me wrong the hotel was clean (ish) and staff...
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On arrival at Isla Bonita there was a small que x2 of avoid 5 people either side. We waited there for about 35 minutes. Staff didn't apologise for the wait, however they were very polite when giving...
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Arrived to the hotel at 2300, quick check in process and was shown to a cold buffet as the all inclusive stops at 2300. Staff at reception very friendly and helpful.
Room was next to pool. Room had a...
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I went with my disabled husband, the slope up to the hotel was too steep and the corridors were quite narrow also no disabled toilets. The air conditioning in the room was worth having and when we...
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I’ve never wrote a review about anywhere before but thought this place needed it after all the bad press it gets and to ease the mind for those people that have booked here.
Reception was open all...
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This was our 3rd visit at Isla Bonita, we stayed for a week, myself my husband and teenage daughters (19) + (16), as always it was a warm welcome from reception, rooms are basic and a bit dated but...
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When we saw reviews I was nervous about our stay not at all it’s a amazing hotel clean tidy food brill a plus is the bbq meal we had to was brill The staff are all. So helpful and pleasant would def...
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This hotel is need of some modernisation. The room I had was bare, old furniture and the bed uncomfortable. The shower over bath lacked any real power ( and it fluctuated in temperature too) Also the...
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We have just returned from the Isla Bonita. We all had a lovey time. We stayed on the A side so there was one big pool and a kids pool and on the other side of the hotel the same a big pool and...
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Me and my partner went on holiday at the beginning of October for one week it's an brilliant holiday the reps was amazing and the entertainment was brilliant the cleanliness was really well done...
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It is difficult to know where to start with this hotel. The worst I have ever stayed at in over 30 years of travelling abroad.
When we arrived we were told that there was some bad news and some very...
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I have just returned from this hotel after a weeks stay. Like a lot have people have said it's definitely not a 4 star but it seems it is or will be under renovation. I stayed in block B, our room...
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Our room was very sparsely furnished. All white, no colour and no pictures on the wall in the bedroom. The paint on the furniture was blown like after wet/hot cups had stood on it for days and leaked...
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I booked for 2 weeks, all inclusive. On arrival I was told hotel was overbooked and sent to another hotel for 3 days. On my return, I complained of air con, told it was an old system by maintenance...
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I'll start by saying It states It's a 4 star hotel, It's defiantly not. Saying that I really do not think its as bad as everyone makes out on here! Yes the rooms are very run down and the building...
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Hotel was clean but very dated paid £3000 for 2 weeks a/i no snack bar where u can order burgers toaties etc or ice cream for kids during the day at the pool, staff very friendly and helpful, some...
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Some reviews are pretty bad, but some people are not happy and will moan about anything. The hotel is 29 years old, and yes, the decor is dated. BUT...the maids are in every day, room was spotless...
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I booked this hotel through A1 travel and once before booking only skimmed trip advisor and saw the review count and decided to book, it was only once I booked and read the reviews did I think I'd...
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This was our 3rd visit to this hotel. Again another fantastic time. There were 3 couples in our group one of which was celebrating his birthday. The lovely reception staff sorted out a fantastic...
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Staff lovely, entertainment team fab with the little ones. In serious need of a refurb inside and out. Food pretty rubbish didn't really eat there even tho all inclusive. Entertainment area needs a...
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Hotel really needs upgrading however staff are a bonus as they are very helpful. It's 3 stars not 4 which is advertised on the hotel!
Rooms cleaned daily and clean towels
Food is fine nothing...
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Me and my family were very worried having read the reviews of this hotel, however, it is a lovely hotel! The staff are so polite and helpful and the cleaners are never out of site, it is a well kept...
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This hotel is definitely not 4 star just a 3 star at best. It is in dire need of redecorating our room was very drab with broken furniture and lights, but that said staff were lovely, pools and areas...
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Myself and my partner went to the Isla Bonita with my parents for a week. Both myself and my parents have visited this hotel multiple times over the past decade and have always enjoyed it. This time...
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Recently been to this hotel and stayed for 1 week. Loved it, the room we were given was clean & tidy. The beds were memory foam which was very comfortable. The food was good and there was always a...
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Wow, where to start!? My partner was treating to me to a holiday for my birthday and to say it was a disappointment is an understatement! He has left a review but I feel compelled to leave one also...
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This was our second visit to this hotel last year we had a amazing time food was fab loads of options and me being a fussy eater we decided to go back as it was easier for me with food how wrong was...
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This hotel is a glorified holiday camp pretending to be a 4 star hotel. The hotel looks nothing like the photos in the brochure it is run down and dilapidated. The corridors to the rooms are...
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Arrived and located our room down a damp lower floor corridor .the room was so outdated it looked like a hostel room .and our view out of patio doors was of a waste unkept gravel and mud area and the...
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you get what you pay for reasonable hotel food good ameniteis good i wouls say 3 star but plenty of choice certainly worth look plenty of room around pool and more than one bar if you want to get...
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We got home on Saturday after spending a lovely week here. I don't understand a lot of the reviews. I honestly wasn't expecting 5 stars because we had gotten such a good deal! I read that it was more...
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Stayed here a few years ago and they were updating all the rooms but for some reason not got round to finishing them all. Don't think we'll go back here unless it has a full refurbishment as our...
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Arrived at the big ash tray on the 9th Sept. It was truly as bad as all the negative reviews state. This hotel is in a very poor state of disrepair. Will try to post some photos but at the moment...
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I am making a formal complaint in more detail to the hotel group and ATOL. Were to start with this atrocious hotel!!! its a one star backpackers in my opinion. We were put in a room overlooking the...
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Just back from a 10 day stay here and have to say before we went I was very anxious after reading the reviews on here however was not as bad as I thought it would be.
When we arrived we were greeted...
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Arrived 28th Aug 2017 around 12.30pm couldnt check in untill 2pm. When arrived reception was VERY slow. Rooms were still not ready at 2pm. We had 14 guests 5 seperate rooms. Some paid more for...
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Hi,upon arrival I was shocked as this is rated at 4stars plus!!!!!reception staff uniform was scruffy,saw past that until we got to the room,arriving at 11pm we opened the door to find there was no...
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hotel immaculately clean food excellent staff very obliging yes it needs updating but value for money superb my only niggle and it is not unique to this hotel but all over the world even 5 star cuise...
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Enjoyed our stay in this hotel it wasn't too far from the beaches (5 min walk at most) staff were very accommodating and friendly and nothing was a hassle. Entertainment team were great through both...
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In hotel writing this, paid top price as late booking due to medical issue.
Arrived to be told no room as we already booked in, there answer was to check room and find us another hotel if occupied...
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Great hotel , entertainment was fantastic , excellent choice of food & a BBQ restaurant (you have to book) . Would recommend this hotel to anyone thinking of visiting , it is under renovation now but...
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WOULD NOT RECOMMEND!!!!!!!!!!!
Several reasons that I would not visit this hotel again or wouldn't recommend to anyone!!
1. We paid extra money to be in a superior room. We stayed for one week in...
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We stayed here from 25/08 to 04/09 with my partner, Mum and Dad.
My parents stayed here 2 years ago and said it was 'ok' so we decided to take a chance with it.
We specifically asked for a room...
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So.... Is this a 4 star?? No not if your looking for a UK standard 4 star. It's a 3 or there abouts. Saying that the food was OK lots to choose from. Room was clean. Beds could do with a bit of...
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Ideally located and in a lovely part of Tenerife. Food was good with lots of choice and something for everyone. Entertainment staff worked very hard keeping the children entertained. Only downside...
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We were upgraded from a self catering holiday in Los Christian's to Labranda Isla Bonita this April 2017.
From 3 star to 4 star . They got us a free taxi to move us .We were really surprise and there...
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I returned home from 11 nights on the 30th August. I paid a lot more for this hotel than have paid for others over the years and this was far more inferior. The review is mixed really as the food was...
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Just got back from labranda isla bonita had an awesome time good variety of food and different theme nights though out the week and nightly shows enjoyable every night big big thanks to the excellent...
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We were apprehensive after reading all the mixed reviews. Stayed for one week from 15th August. Hotel in a desperate need of an update and total refurbishment. Saying that our mattresses were so...
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We was recommended this hotel from friends who had a family holiday there and they was spot on. We loved it so much we are going again, the rooms were a little dated but very clean and the cleaners...
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My Wife and I stayed here a few years ago and stated the place is dated,but rooms kept very clean,.Towels changed daily.The food was of a good quality and a good variety .The Staff are all friendly...
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Just arrived back today from isla bonita. We were really worried given the reviews on here. OK the hotel is a little dated and some aspects of the hotel are 3 stars but unless you stay in your room...
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Just home from a week all inclusive in this hotel and I most definitely would not return.
The room was in a very poor state of disrepair with cracked tiles throughout, our bathroom roof leaking, the...
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We have just returned from our 10 day family holiday and would definately go back.
The hotel is a bit tired and in need of some updating but our room was very clean as was the bathroom, bedding and...
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just back from this hotel sorry to say its not got much going for it !!
Room wasn't ready at check in ,,, so we went for lunch
The room was ok but was stuck in a corner and never got any sun...
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Stayed for 10 nights food not brilliant but was ok main bit we found annoying was the smell from outside reception of raw sewage most days the sunbed situation was a joke as was meal times I kept...
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Just arrived back after an 11 night stay at this hotel which was also our 3rd consecutive visit.
All the staff from the cleaners waiters and bar staff work tirelessly. The rooms are cleaned daily and...
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Spent 2 weeks here (last day today) was worried after reading reviews. Have 2 children 13 & 9. The rooms are very basic kids were not sleeping on proper beds. Furniture was so old falling apart...
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Just returned from a 10 day all inclusive holiday here and would never go back. We arrived around 12 noon on 6th August after being up since 2.45am on the same morning (travelling with a 5 year old...
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I stayed here with my husband and our daughter (age 7) for 11 nights early Aug.. We arrived at about 3 in the afternoon and check in was quick and easy but had trouble finding our room so had to go...
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Before we started our holiday I had emailed the Hotel to request our two rooms as close as possible, and as high as possible. After checking in late , a lovely man explained the restaurant was...
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I will just start by saying I have not written a review before but I feel compelled to write about my experience at this hotel.
We paid for an "All Inclusive" holiday. This is what we got.
Superior...
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I was a bit worried before we arrived as some of the reviews were a bit horrendous,i know peoples expectations differ so all I can offer is our experience,the hotel is older than most in the area but...
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Verry good, impressive. Great staff and food. Stay here, you will enjoy it. We had the pleasure of staying in the presidential suit, pay for the upgrade, oh my! And the desert, get the mud cake...
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Lack of hygiene, lack of security and poor state of Lack of education in recess. I advise a visit of the health authority to the hotel "La Branda Isla Bonita" URGENT.
NOTE: On 7/8/2017 they were...
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The hotel in general is very good, there is a wide range of food available to cater for all tastes.
The rooms were clean and more than adequate.
The staff were very polite and keen to help.
The...
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Arrived late at night the security 🚨was helpful finding our room , we had a basement room with no view the room on the other hand 🤚 was clean and tidy! Maids come and changed the towels made the...
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Second time being to isla Bonita, first time 3 yrs ago. In desperate need of a big revamp!!!! But clean, staff friendly, reception staff slightly unhelpful on check out. Food ok (very samey each...
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My friend and I have just returned from another fantastic 8 night trip to Isla Bonita and had a wonderful time. Check in was swift and very helpful, gave us our keys, map etc and we payed €20 for the...
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Stayed here for a week, today being the last day, staff are great, food has been reasonable. If you are expecting usable wifi you'll be disappointed, same if you expect to get a sun bed after 8am...
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Ok so after booking my holiday and looking at the reviews on here I was so worried about going to this hotel.
Thankfully I had no need to be worried.
Room B112 was dated but exceptionally clean...
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Really enjoyed this holiday brilliant hotel don't listen to the reviews we had a fantastic 10 day stay maybe a little dated in some rooms but we upgraded and the room was brilliant would recommend...
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Did not like this hotel staff was not helpful would not go back if you paid me
Would not rate this hotel as a 1 star every day ham and cheese sandwiches never had hotdogs or chips
On chips on sake...
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Having read a number of bad reviews before heading to Isla Bonita we was very sceptical but it is safe to say we were pleasantly surprised upon arrival...well done Isla Bonita!
Upon arrival our...
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We stayed here from 19th July for a week, 11 of us in 3 different rooms!!
Was worried after reading the reviews but we had no problems at all.
Yes the hotel needs a lick of paint and modernising but...
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We stayed here for 10 nights we thought it was fine. Yes the rooms are needing updated but who goes on holiday to sit in a room. The bed was comfortable and the place was cleaned daily. Food was fine...
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We just got back from this hotel yesterday and unfortunately will not be returning.
On arrival during the night we struggled to find our room the guy on the reception never gave us much of an idea...
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Booked this holiday last minute as it was all inclusive hotel and had fairly good reviews.
The food was excellent, buffet style good variety and plentiful with minimal queuing.
Avoid the canary night...
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Just come back from 10 days in very substandard accommodation and vile food. Room smelt of raw poo and change to room that was very old and unwelcoming. Food awful, children entertainment self...
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The animation team are 1st class they put so much effort into their shows and the Cabaret show was BRILLIANT thumbs up to Fabio :-) . The food is constantly changing and they have themed nights...
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Just returned from one week at this hotel. We've been to fabulous family friendly Costa Adeje many times and usually gone either 3 or 4 star all inclusive. This one's billed as 4 star and looking at...
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Best Holliday eve had.100% recommended. Staff amazing, entertainment programme superb , food delicious, after that been on holiday in Majorca and Lanzarote but didn't have anything amazing like...
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We have just spent 2 weeks on a family holiday at the isla bonita and we had a great time.the hotel staff are very pleasant and hapoy to helo with anything.yes the rooms may be a little dated but...
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We stayed here from the 30th June for 10 nights for 2 adults and 4 kids, we had a fantastic time and can only rave about our stay here.
The food was varied and fresh and of great quality and had a...
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Stayed here for 11 nights and had a brilliant holiday..bad start..first room wasn't cleaned..then second had someone else in it... BUT after that we were given a lovely pool view room which was...
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I recently stayed here from the 3rd July until the 17th. I got there at 18:30 on the 3rd and I was surprised to see that there was many people on the que for the reception and only one person working...
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Big, nice hotel with amazing food and people. Lots of atractions (2 pools, gym, animations etc.). Good for families and for couples. Close to bars, pubs, beach, shops and... Siam Park - the best...
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Good points.
Food was very good, certainly better than I thought it would be. A wide range of food to suit every palette. Some people said it wasn't hot, but I didn't have a problem with my...
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When we came the room was not suitable for me and they moved me and my wife straight away to a sea view well chuffed and no extra charge entertainment during the day V/G round the pool with animation...
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I always look forward to staying here! Centrally located to the CBD and a great business hotel. The staff remembered me from previous visits and it made my stay extra special. This time a big thank...
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IF YOU ARE WANTING TO BOOK THIS HOTEL I RECOMMEND THAT YOU DON'T!!!!
We arrived at the Isla Bonita hotel in Costa Adeje, Tenerife at around 8:30pm on the 27th May 2017, when we arrived at the hotel...
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Staying here with 4 people for two weeks, and after a week I have noticed many bad things. 2 beds in our bedroom are only additions that are super uncomfortable. There is no real snack bar, only some...
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I have booked a superior room (all inclusive), which was nice, spacious with comfortable bed. Location is good, in short walk there is 2 beaches and lots of restaurants, bars.
In the hotel, the food...
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We've now stayed in the Isla Bonita 11 or 12 times and as you will see from my previous review we've always had a good time and thought it was great value for money. We were last here In October when...
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Just returned from my 4th visit to Isla bonita. Introduced family to the favourite hotel. On arriving at reception I was greeted like an old friend. Nothing was too much bother all our requests were...
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For the past 15 years I have gone to Cyprus on holiday to an excellent 5 star hotel, so was unsure what I was going to be in for at the Isla Bonita. I was pleasantly surprised and feel some of the...
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I came here with my family and it was not good we were all in and all the food was always cold and made everybody ill there was a cleaner for the rooms who we rarely saw in our 2 week stay the...
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We travelled to Tenerife as a group of 5 between the ages of 17-20, a first holiday without parents. We arrived at 8:30pm and were checked in very quickly by Pedro the Tenerife FC fan (Better luck...
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the hotel is in a great location and the staff work very hard and on the whole are very polite, the food I would say was fair with plenty of choice but be warned that if you're not there when the...
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The last time I stayed here was about 1 year ago and to be honest the accommodation really needed updating, but for the amount of time you are in the room it was just okay. The hotel itself is very...
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Visited this hotel for 2 weeks with family. The hotel lacks the correct amount of staff in restaurant and bar. During my stay towels changed daily no bedding changed for full stay. Meals are to a...
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This hotel has the MOST unfriendly and jobsworth attitude!!!
Our reservation needed to change one name on the booking and the hotel ( which had been paid by the agent) refused to accept the change so...
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Stayed here last year in October for a week and had a lovely time. But what a disappointment firstly went to our room to be given the basic room although clearly stated on the voucher it was superior...
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We always have a great time at the the Isla Bonita. We have been going for a lot of years, We love the location of the hotel the friendliness of the staff and the animation team is good and there is...
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Just back from 10 nights in Isla Bonita with a family of 2 small kids 2 adults and 1 pensioner .
We had sent a list a small list of requirements eg not a high level because of our kids and their...
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This is my second visit here, and my last day of a 10 night holiday. Personally I think this is a good hotel for couples or adults (I'm here with my 2 adult daughters) but not ideal for families...
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Arrived home today totally disappointed as to the room we were allocated, there was no comparison with images shown on website, basic furniture with television stand broken, tables in room and...
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Just got back from staying here! We had a fab time! For what we paid the hotel is excellent! The food was the best food we have had at an all inclusive! So much choice at every meal and if thats not...
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Hen party 4 day break
As an experienced Hotel Operations Manager I wanted to see for myself what the hotel was like and not go on the reviews, as I know from experience you cannot always please...
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First time I've wrote a review but feel that I should, the hotel itself is dated but that's not a great problem as rooms were generally clean, our biggest problem was the food me or my husband are...
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just come back from staying at the isla bonita the hotel is good if not a funny lay out took some finding way about. the rooms are big living room bedroom and bathroom but a little outdated. the food...
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Well not sure where to start on this one the food is terrible being over 6 months pregnant I only managed to eat twice whilst here and even the others in our group couldn't eat the food one person...
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My friend and I stayed here for a week from 9th - 16th June and we had a lovely holiday. Our twin room was spacious but basic, rather dated and the beds were very hard. We went on an all inclusive...
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We stayed at this hotel in the may/June half term. We throughly enjoyed our week. The hotel is in a great location you can walk to the front in about 5 mins. The food was great offering a varied...
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Me and my partner arrived on 28th of may and left 7th June.
From the reviews I was so worried and wasnt expecting much.
BUT it was a lot bettwr than I anticipated. If you are a family with children...
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Stayed here for 10 days and have to say what a great time we had ..from the time we arrived the staff was extremely helpful, and every one worked tirelessly...we got to our room A202 and it was big...
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hotel was alright. staff vey pleasant and cheerful and interactive with all the guests.
Entertainment was good by the hotel entertainment team. Food was varied but only problem was that the layout of...
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Stayed here in May 4 of us in one room, room was block b overlooking pool and entertainment. Room was old and dated but clean. The patio doors were broke so we're always unlocked not very safe.The...
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My husband booked this hotel for our family holiday after checking the pictures and reviews. Considering he paid more than what we did for a platinum thomson hotel in playa den bossa for our wedding...
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I stayed at this hotel, in first week of June 2017 with my family that included two kids under 6. We paid for all-inclusive holiday that were booked through ‘loveholidays.com’.
Good points first:
1...
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stayed here for the week with family . hotel reception staff very welcoming.nice room and cleaned daily by the cleaner's . food was very good . beach and shops wasnt that far away . would stay here...
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Do NOT go to this hotel as the reception staff are NOT helpful at all the most help we got was from a Thompson rep and the Man at the meeting point who was very very helpful also beware if you book...
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I spent a week at the Labranda Isla Bonita in May with my son and my little granddaughter. Our room was basically a one bedroom apartment which was spotlessly clean. We had fresh towels and sheets...
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Just back from this hotel we did enjoy our stay we were there for a week, plenty for families, they catered for mostly kids.There was myself and 2 of my friends, all ladies in their 50 s not a lot...
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Got told not to write on fb or here by jo the director of labranda or to be careful what I write !!! We booked with labranda and had an awful holiday I will post the photographs labranda have been no...
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My mother and myself booked this trip quite last minute, we had friends staying here who we were surprising.
Overall we had a good stay but the hotel lacked in certain areas.
The pool areas were...
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I had not booked this hotel for our holiday but got call to say the one I had chosen had been taken over by a New operator and no longer available.This is the hotel the offered at short notice plus I...
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Arrived in May good hotel good food rooms basic , entertainment was good loved the location .this was a cheap deal well worth the money don't be put off by negative reviews rooms cleaned every day...
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What a great holiday we had at the Isle Bonita again this year the food was good and hot, the reception very helpful seems no problem is to much trouble for them,the waiters and bar staff are great...
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So this was my 3rd time after good experiences so I thought I'd treat my partner and children to a holiday here.
As there was 6 of us we had to book 2 rooms witch we kindly on numerous occasions...
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Very clean complex, not what I would call an hotel as it seems it was a self catering complex at one time, so rooms are sitting room bedroom bathroom and a very small kitchen, needs updating, two...
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Me and my family had a fantastic stay and were made to feel very welcome . The entertainment staff were great with my children , they had the best time learning new sports and languages . The food...
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Well this was our third year back to this hotel with jet2 what can I say from the moment we arrived at reception to check in the staff remembered us and because it was our third year there we got a...
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Stayed here 2May -- 16May all in inclusive. This was our third visit in 3 years to this Hotel with jet2 Holidays. From arriving at hotel reception staff very friendly and helpful Check in smooth as...
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Always rated this hotel.
Arrived on Wednesday to no air con. Reported to reception. 2 engineers arrived on Thursday. No air con Thursday evening so again reported to reception. Air con fixed on...
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Me and my wife arrived here on the 16th may 17, upon arriving tryed to place us in a room that smelt of damp located in the basement. Took a quick look went back to reception, explained how awful the...
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Me and My Husband stayed at the Isla Bonita from 6th May 2017 for 2 weeks.
Upon arrival we were greeted by very friendly and welcoming staff who helped the check in process run very quickly and...
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Nervous about going to stay in this hotel after reading some of the reviews! Booked for my parents and my husband and myself. Yes the hotel is dated and could do with refurbishment, however it is...
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Just had a 1 week holiday here with our 2 children. Loved every minute of it. Hotel is clean, food is lovely & lots to choose from. Poolside buffet bar is very tasty too. Staff were very helpful...
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Position of hotel is 10 mins from front down a hill nice walkway at front with lots of eaters and bars. shops and bars around corner off hotel .Bus stop wright outside of entrance to hotel, taxis at...
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My husband and I had just celebrated our 65th birthdays with a surprise party from our children and this was to be the icing on the cake. When we arrived at the hotel I felt the receptionist was a...
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Well where do I start I was dreading going to this hotel as the reviews are not the best but honestly can say I was impressed.
we got there at 10.30pm and they opened up the restaurant for us to have...
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Hotel check in was without incident, we fast tracked a taxi from the airport, did not take the Jet 2 coach.
The room was clean and tidy, no issues to report, decor is a bit dated and we thought a...
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I stayed at this hotel with 2 of my friends, to say we were dreading what we were walking into would be an understatement judging by the reviews.
The staff, rooms, pool, food, entertainment went...
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Me and my family are currently here and due to fly home Friday and all I can say is that we have had a fantastic 12 night break here at Isla Bonita, everybody at the hotel took everything seriously...
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I have read other reviews about Isla Bonita not really being 4* due to tired décor, and some disrepair, etc however due to the amount of facilities and activities on offer, many child-oriented and at...
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Just came back from a 10 day holiday with my daughter and her boyfriend and we all could easily of done the full 2 weeks. The hotel has a lovely atmosphere, the staff are really friendly and...
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After reading thousands of these reviews before we left to visit Isla Bonita I was somewhat half dreading what we were going to walk into but as soon as we go at there it looked clean and was noisy...
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You get exactly what it says on the tin!!! Very well priced budget hotel with a good selection of food and drink.
Animation team are great...Fabio is back and perfecto as normal. Staff remember the...
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This has been my 10th holiday in Isla Bonita, and all i can say is that it is a fanastic place, from the moment my wife, our 4 children & myself arrived till the moment we left i couldnt recommend...
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Just got home after our 2nd visit to bonnita and loved it just as much as last time. They have the most friendliest staff... Emma is amazing my boy loved her and was so glad fabio is still there he...
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This hotel is what it say comfortable clean , food good BUT is very much in need of a complete makeover very old fashion and tattie , my room was in the b section on the third floor it clean and...
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Just came back from a week stay here. Hotel is slightly dated but don't let that put you off! Food is great, staff very friendly and also very clean. This was our second time staying here. We will no...
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A cheap first holiday of the year for my wife and I. I read the reviews before we left so I wasn't surprised to find a slightly dated hotel that was in need of TLC. It was clean and tidy though...
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Once again thank you for the wonderful welcome we got when we arrived at the Isla Bonita. The holiday itself was great, it was unfortunate that my husband became ill whilst we where there. However...
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This was our second visit to this hotel. This was to celebrate our wedding anniversary and my 65th birthday. We had enjoyed ourselves so much last September when we visited we had to go again.
There...
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We stayed on 19.6.17 for 1 week. Friendly staff and good food but the hotel needs a complete renovation. Most of the bars were closed so you had to sit outside which is not a good look and they have...
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Went to Tenerife for a second time in a few weeks and stayed in Adeje at the hotel. Very busy, lots of children (of all ages) which, at first, could have been off-putting but it wasn't. Got upgraded...
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Beware if you book this hotel! We booked our holiday with Thomas Cook and picked this hotel because of the location. When we arrived after travelling 12 hours, we went to check in and were unable to...
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The Entertainment both for kids and adults weren't very good but it was okay
We had a lovely time there . That hotel staff were so friendly and helpful. Water of One of swimming pools was a bit...
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22 of us travelled here in Zmarch 2017 for a 5 day hen week trip. Hotel is a bit dated but otherwise we had a fantastic time. The staff were all really lovely and helpful. All inclusive - food was...
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Room was a little dated but very clean and comfortable. Staff were all very helpful, happy and efficient. Would do anything to help your stay good. Entertainment staff absolutely great. Did...
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We had a great week. Food was great. Hotel is very dated but clean. Linda the receptionist was very helpful. Great place for kids. Pool areas nice and clean with plenty of sun beds. Entertainment was...
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We had a week at the Isla Bonita all inclusive. 2 families with five kids from 1 to 11 years. It looked good in the pictures from On the Beach. But on arrival we realised it was good marketing by...
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Loved our holiday again. We enjoy this hotel and it's the first time we have ever gone back to the same hotel. We enjoyed it as much as the first time. This hotel doesn't try to be something it is...
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I have just returned back from Labranda Isla bonita after enjoying 8 sunny days over Easter.
Firstly don't expect a British four star experience. That said when you only pay £550 for 8 nights, what...
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We have just recently returned from this Hotel in Adeje. We were moved here following a promotion from our previous hotel so we had a 2 centre holiday. This is the first time we have stayed in an...
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Just had a weeks holiday here . Dissapointed. As it says it's 4 star. More like a 2 star. . The staff are great. Nothing is too much trouble. The animation team great for kids but the hotel is...
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I am so disappointed with this hotel, it is definitely not 4 star. I'm writing this review from my room at 15 mins past midnight because it's so noisy I can't get to sleep. Despite having a perfectly...
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On booking, the hotel appeared to promise modern rooms with a fresh look and on getting to the hotel the reception it looked like this was the case. We booked all inclusive as I wanted a worry free...
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Lovely place can't say bad stuff. Everyday was different food and very delicious if iu are hungry. Our room was Street view and it really so loud when you need fresh air and beds are not comfy (I did...
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Visited on the 4th April for a 10day break via first choice but left after 7days the hotel is quoted to be a 3star plus in first choice but the hotel rating is 4stars would struggle to give it 2stars...
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Just returned on 12th April , we wished we took notice of previous reviews read .
This hotel is a complete disaster and serious accidents will happen
On arrival and within two hours our lounge...
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We were promised tea making facilities there was none no fridge wires hanging out of the wall lights ubove the bed a child could of been hurt the room was disgusting all though clean looked over...
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Being a well travelled individual I have stayed in many different types of accommodation and many different hotels for all sorts of budgets. In my opinion if you can get a deal at this hotel then...
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Just back from the Isla Bonita and as always had a wonderful time, as soon as you walk into reception its like home from home such lovely helpful staff, as you walk through to the Plaza Bar the staff...
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OK, first things first, this is NOT up to 4 Star grade - it may have been in it's younger days, and it could achieve that standard if there were to be a major facelift etc.
I would rate it as 3...
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Had a fantastic holiday overall. Nice ground floor room overlooking pool.Friendly staff, good quality and choice of food. Variety of adult entertainment was disappointing. The appearance of the hotel...
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We have just returned from spending 10 nights at this hotel and yes although the room was basic it was very clean, with linen being changed twice and towels changed regularly if needed. We had a pool...
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We have just returned from our annual stay at Isla Bonita, we have stayed there many many times over the years. We are always pleased to see the regular faces of staff, they retain the same staff and...
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We've just returned from a lovely family holiday at this hotel, we booked on line and hadn't read any reviews before hand! We started to read the reviews on here and our hearts began to sink, we...
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This hotel doesn't deserve the high level of negative reviews it gets.
Yes, the hotel is in need of upgrading but you cannot fault the cleanliness and service of the staff - most of them go out of...
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Had a week here all inclusive. Not impressed as hotel was very tired looking didn't seem like a 4 star hotel at all. The food was not very good and was cold. The hotel staff not very friendly...
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We booked this last minute deal, not expecting too much. We were pleasantly surprised, yes the rooms could do with updating but at the end of the day your only in the rooms to sleep as there is so...
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Very worried after reading the reviews, but room lovely very spacious and balcony looked over the pool , food plentiful and lots of choices. We were fully inclusive and found being able to get a...
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We arrived home on the 26th March after a fabulous month at the Isla Bonita . The service and staff was brilliant as usual the staff cant do enough for you .Our room was pleasant and comfortable and...
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Was back again in February 2 adults for10 days, and again March 4 adults 10 days. As always we found the hotel a friendly family place to stay, with very good food and interainment. Reception...
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Check in fairly straight forward but does take approximately 10 minutes to get all paperwork sorted. There is no deposit taken to cover any damages like some web sites say there is.
Rooms are very...
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Honestly good food and very clean hotel. Staff are lovely throughout the hotel. Location to beach front was easy 5 min walking distance. However rooms are basic and beds broke our backs. It's ok if...
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wow where to start.
after 30 min waiting to check in you meet the exhausted receptionist using same words to everyone not smiling or very fake.they CHARGED me for the whole stay inadvace.i have not...
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In my 44 years of being on earth this had to be the worst 7 days of it. this hotel is the filthiest run down hovel I've ever had the misfortune of ending up in. Syria would have been a better choice...
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Hotel was recommended by on the beach as a 4 star hotel. No where near a 4star. It's struggling to push a 3 star
Hotel seems to be part refurbished but a long way from complete. Room is ok size but...
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There are some quite critical reviews on this site about this hotel and how standards are failing or falling, but the plain fact is that running costs for all companies are rising, and to maintain...
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This is the 5th year that we have stayed at the isla bonita. Each time it has improved in some way. The hotel is in need of some re-furbished but it is spotlessly clean. The food is always plentiful...
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Don't unpack before you check room !! Very poor standards patio doors that don't open some coming away from walls half the blackout curtains missing dirty plastic patio furniture . Look at this site...
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My husband and I arrived back yesterday, we had stayed for 2 weeks having booked a superior room. I had emailed before leaving to say we were returning guests and would we be afforded the same...
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Clean, tidy, plenty to eat and drink and friendly staff. Been coming to the Isla Bonita for 8 years and not had any complaints. If you want 5 star then go to another hotel around the corner and pay...
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We stayed here 13th -20th March, have been here quite a few times so knew what to expect. Room was on second floor and decent, cleaned every day and had the sun till 🕕every day! No problems with...
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The worst hotel ever. Dirty, everything falling apart. Blood on sofa. Bathroom disgusting. If we hadn't been with a group, I would of asked to be moved to another hotel. I do have standards and I...
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Myself and a friend stayed at this hotel for one week we paid to upgrade our room which I am really glad we did as I dread to think what the room would have been like if we didn't! On first...
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Stayed her in December 2016 for one week - couple.
Good bits
The location is good, short walk to sea front, supermarkets, shopping centres, bars & restaurants.
Fod in restaurant plentiful & always...
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The staff were great ,can,t fault them in any way from check in -to check out no problem was to big for them,they really work hard .The hotel entertainment was just right good mix for kids and adults...
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This is the third time we had been to the hotel. We chose it as we had been satisfied with it before.
The room was kept very clean, we struck up quite a friendship with our cleaning lady, she was...
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Stayed here with a friend,big hotel and rooms are very basic but spotlessly clean.in fact the whole hotel was spotless.the food was fab lots of choice and always hot!!! Pool areas great one was...
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Well staff all so lovely food very nice but not that hot but plenty of it salad stuff lovely only thing we did have the worse room ever balcony facing bin men's collection. Point they came at half...
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Older hotel that needs renovation. We had superior room (2 rooms) sleeping room and the balcony was very fine but the bathroom was too old and frayed. Gym? Forget it. A couple av old dated bikes...
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Two friends, my husband and I stayed at this hotel just over a year ago for my birthday. As it was a special birthday I specifically booked a 4 star hotel rather than the usual 3 star. Thats the...
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First the two negatives when we arrived we where told due to technical difficulty our rooms where not available so where told we would have to stay a night at another hotel nearby in fairness this...
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We are currently staying in this hotel, the place is in need of a total refurb rooms are scruffy draws broke air conditioning doesn't work I could go on. Staff at the bars are rude it's as if it's...
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Went for an entire fortnight to the Playa de las Americas resort in Tenerife on my very first Holiday ever with All-Inclusive board basis. The checking was a bit busy with several new guests apart...
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first the hotel is great
food is very good despite what you read every day i ate here
breakfast very good
drinks are good you get beer and wines and soft drinks
room was tired but very clean room...
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Stayed here for 12 days with a fairly large group of friends, some had stayed twice before and said that the standards had deteriorated each time. We stayed in Superior rooms which were nothing...
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On arrival we were disappointed with the look of this hotel , we stayed in a upgraded pool view room . The room was fine , on a positive it's a very clean hotel , very tasty food with lots of choice...
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My Husband and I went here for a week, When you first walk in it looks like Cell block H!
The rooms were in need major refurbished,shower goes hot & cold, food repetitive and rarely hot...
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Booked an all inclusive package. Hotel location was brilliant. Room was ok however whole hotel is in need of an upgrade. Food quality was average.
Nice touch was a meal provided for late evening...
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WE returned, Wife and Myself in January 2017 after enjoying a week in January 2015, before going I sent an E Mail asking for a High floor room, which the hotel replied they would do their best for...
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well I'm not sure where to start!! 4star I think not, more like 2 star. Check in was horrendous and not organised at all, after being in a shared taxi for over an hour all we wanted was a drink when...
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Stayed for a weeks , staff are very professional, and helpful, food great with many
Variety but drink all Not good quality . Good situated . Tv in our room was at least 20 years old, the...
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We have just come back considering jet 2 do it Thomson I relly don't know why because we emailed for upgrade for room it didn't happen we a third sheet of a blackout curtain the room was horrible the...
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We decided to go away last minute and decided to try tenerife , on arrival we were informed the staff had put us a meal aside as we landed after the restaurant was closed.
So that pleased us very...
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visited this hotel for a week with my family and I did have a lovely stay, the food was extremely nice and the animation team was friendly. There was also an option of lots to do. However, I would...
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Came here for my 21st birthday as a present from my boyfriend. Such a lovely hotel outside with a good selection of drinks. Did not enjoy the food so much but that's because I am picky!! Rooms we're...
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Hotel is very good for families. Rooms are nicely cleaned. The animation team and staff are friendly and ready to help with everything. Evening entertainments are interesting. Also food and drinks...
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We took our two grandsons aged 8 and 2 we all had agreat time entertainment staff work really hard ester in the kids club was excellent and patci very entertaining rooms a little dated food...
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Not the best hotel I'm afraid. The rooms are cold this time of year & getting extra blankets is like pulling teeth. The hotel is very dated & the food in the evening is absolutely disgusting. Though...
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We stayed in a room in the A block, with 11 and 13 year old daughters. Room clean, large, lots of space for 4 of us. Bathroom water always hot and good strong water pressure. Peaceful at night.
The...
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Ok where to start! from reading reviews on here i was a little nervous about going to this hotel. But the reviews i read are wrong. When we first arrived they said that the room we booked wasnt...
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We stayed at this place between Christmas and New Year. I'd read the reports on here, so was not expecting a 5* place. Frankly, it needs a major refurb. But both the public areas and the rooms are...
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On arrival the room we were given b334 stunk of stale cigarettes. Back to reception to change rooms. This took an hours wait as the hotel was full but was given a new room a127. Staff at reception...
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People who moan about this hotel should put their hand in their pocket and pay the extra! What more can they ask for - it's excellent value for money!!!
It's a little run down but I don't go on...
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On arrival had a very warm welcome and reception staff although busy booked me in and took my payment, all set for a lovely week.
The place is in need of a serious over hall. Our room although...
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not good as we were kept waiting a long time to be seen to when we got to be seen we were told we had to be put up in another hotel for one night as there was trouble with the floor where our room...
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Having just spent our thirteenth year at the Isla Bonita we highly recommend it for it's cleanliness,excellent staff and always having a varied menu at all sittings.Just one thing we would like to...
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Hi all arrived home last night 11/02/17, On arrival last Saturday having booked a superior room where given a terrible room [ not superior ] back to reception to be told don't have any rooms [I said...
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I love this hotel me and my family go there all the time never left me disappointed very clean and nice friendly staff , foods lovely , great location right by the beach and shops. Rooms cleaned...
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Very disorganised when we arrived and generally the reception area seems that way. the staff are very helpful but there's just not enough space in the reception area for the traffic. Lots of steps...
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Negative people will be negative to everything, so try to skip those bad feedbacks. We have stayed for a week (Feb 1-8) and we were pleased with everything. First we've got the room facing the...
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Have been 4 times to this Hotel it has deteriorated alot in 3 years. Beer is rancid,
Food is Bland and usually cold, very little variety,
Entertainment not worth waiting for,
Beds are terribly...
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Really sad after 4 visits won't be back here.uk visitors were like 3rd class citizens as they are now more interested in French and Spanish. Pachi and Sammy from entertainment only ones who actually...
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Ignore all negative comments as they do not reflect the Hotel i stayed in from 30th Jan to 6th Feb 2017.Our room 206a was spotless,comfortable and well appointed.All the staff at the Hotel from...
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We returned on the 4th Feb 2017 from labranda Isla bonita the rooms. Are basic but we never hardly in the room we were on holiday got a pool view the rooms were spotless the food in the restaurant...
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Worst hotel I have ever stayed in in all my life. Food is cold, rooms are disgusting, staff are not bothered if you complain.
Looks like a prison not a hotel. Be warned, go at your peril.
Wouldn't...
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On arrival at airport we were told our original hotel (Oasis Mango) was overbooked so we were being sent to Isla Bonita. We liked the location. Quite near the front. Bus stops outside hotel and at...
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overall we had a lovely relaxing time. didn't get a pool view but the room we had was close to pool. the bar staff were lovely and people on reception were really helpful nothing was too much...
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Worst hotel I have ever stayed,paid extra for a upgrade room,which was still very poor standard.We come to Tenerife every year for New Year's Eve,went my room at 5 o'clock to shower and get ready,for...
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This was our sixth stay at the Isla Bonita and we had another enjoyable stay. The organisation of the restaurant seemed better this year as did the food. Our room was looking a bit tired, especially...
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Stayed here for 14 nights, this was our first visit. The hotel is about 30 years old and from the outside it looked it. It is due for a refurbishment, and two rooms have been completed for guests to...
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3rd time we have been here in 10months. Lovely staff, animation team great and food plenty for everyone. The location is great, not far from the beach. Thank you again and no doubt we will see you...
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My family really like this hotel, we got back a week ago and are booked to go back in August, (we went last year as well). I will start with the only negative, the hotel building does need a little...
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I love this place. Have been twice with my adult daughter and twice with the family including 2 young kids. Yes it's a bit tired and dated but I don't go on holiday to moan about a bit of peeling...
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looking for this years holiday and realised we hadnt left a review for last year(july 2016) ... oops, isla bonita was amazing, we had nice rooms (superior rooms) which were cleaned daily and in a...
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We stayed at this hotel over the Xmas period and I can honestly say it's the worst hotel I've ever stayed in. I've stayed in better B & B's in Blackpool. The hotel is ugly from the outside, and is...
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Great Hotel, clean spacious rooms. Food really nice. Staff lovely.
5 minutes walk to beach. 4 shopping centres minutes away. Superior rooms to upgrade to.
Really good night entertainment. Overall...
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Just got back from this hotel we had a fantastic time.the hotel is clean and the food was lovely,also the animation team was fantastic.the rooms are basic but overall a good stay.also I visited the...
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This is not a 4 star hotel in comparison to the English star rating but it's clean and more than adequate for what you pay, the staff are helpful an hard working, but it doesn't matter where you stay...
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The hotel itself was very nice, the staff we're very helpful and nothing was too much trouble. The food and entertainment were great. My only problem was the amount of unruly children, the parents...
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We have visited this hotel twice in 2016, April and November and it was a fantastic holiday. Of course we will definitely repeat these visits, however, now to the point.
Entering the street by taxi...
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We stayed here for 1 week from 31st December as a group of 2 families 4 adults and 3 children. The hotel is OK but is in need of an update. The whole hotel is very tired looking but it is clean and...
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Just returned from our second stay here. Thank you.
Superior room with pool view 406B. Sun on balcony for an hour after breakfast which was lovely. Previously we stayed in 439A which was on the...
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If this is too long and you can't be bothered to read it all then skip to the end and I will try to summarise.
I love this hotel. It is in a beautiful location not far from the beach, the market and...
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Stayed here from 30/12/2016 and unfortunately had to return home on the 03/01/2017 due to a family bereavement. Found the staff fantastic and unbelievably helpful and courteous, could not do enough...
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Been many times to Lanzarote and stayed several in Playa Blanca but never have I had such an excellent stay which ticked all the boxes. Very good staff very helpful very friendly .Hard to find...
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We spent Christmas and New Year as a couple. The Isla Bonita was very dated, We knew it as an old hotel. It does need a total refurbishment, they have told us it will be having one next year. The...
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stayed here over xmas 2016, very dissapointed as this hotel did not match the tour operators description, the room we were allocated was old and dated furnture was chipped and broken the safe did'nt...
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I,m in this hotel now due to the fact Thomas Cook cancelled the holiday we booked last March 5 days before we were due to fly out. This hotel says 4* it's 2 star at best. The rooms badly need...
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Dated old ... Travelling community here who made it hell fighting also grown children soiling in the pool also threaten a family with a knife...
Wanted too move hotel but didn't have any help in...
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We accompanied our son, daughter in law and two grand children to this hotel for one week over Christmas. They chose this hotel because it was reasonably priced and the description said it had good...
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I love the area and loved this hotel BUT it has lost a bit of it's appeal.There seems to be a cutting back policy which is spoiling what was a brilliant hotel, the staff are lovely, the food is great...
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I went over for Christmas and it was the biggest mistake I made rooms are dirty I got ring worm from the beds/bedding
Staff are rude when you try and explain and to get moved rooms ,
Hotel is like...
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Spacious rooms that are cleaned daily,
Labrandia Isla Bonita is a 3* resort, located very centrally for both Los Americas, Costa Adeje and beyond. Beaches, shops, bars and attractions are plentiful...
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Hotel dated but clean! Rooms smell of sewage! Reception staff unhelpful ! When outside by pool areas surrounded by unattractive concrete! Catering and bar staff helpful and friendly! Location is very...
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Very shabby hotel,given keys to rooms that were occupied,went back to reception were they apologised took us to room to find out he took us to a block we should of been b.one hour it took to get...
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We booked into the isla bonita on the 4th december till the 18th on arrival we were given rooms that were already occupied so we had to go back down to reception then we were taken to wrong floor...
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me and my partner arrived and the hotel confused as it looked nothing like the photos. we got our hotel key and walked in, very dated. I placed my suitcase on the floor and unpacked my beauty and...
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We stayed here 29th Nov-9th December 2016 for a 10 night all inclusive family holiday. We have stayed here before in 2009 and went back here because we had a nice stay last time and the...
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We have visited Isla Bonita twicw now, ( once on a special birthday, which I was made a real fuss of - thank you) We find the hotel convienient for attractions, beach, shops and a bus from outside...
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This hotel is definitely only a 3 star tops. Although it was clean it is very dated. Asked to upgrade room and was quoted £140 for the week. When I found the upgrade it was so far away from...
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This hotel is a bit dated could do with a good paint job and inside and out room need a good sorting out staff at the bar were very good .most of the staff in the dinning room were OK pools were...
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Ok, let's get the positives out of the way first:
Two stars given - one for location and one for cleanliness. The location is great - 5 minutes from the beach and a selection of restaurants and bars...
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Reading some of the reviews for this place makes me quite upset most of it is untrue.
The rooms yes slightly dated but cleaned every day too a high standard, clean towels every day if required...
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Just home from yet another fantastic week at this hotel, never disappoints, reception staff friendly and helpful, housekeeping staff work very hard , cleaned room every day, including changing...
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Been twice both times on lads holidays all inclusive,been disappointed twice. Food..... ate there once first time and once this time from then on chose to pay and eat out. Drink like lager are given...
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The rooms in this part of the hotel[ block 239b] should not be rented out at any price. They are very badly run down. The bathroom had 15 holes on the tiles which had been filled also the bath was...
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Just back from a week all inclusive at the Isla Bonita hotel. Location, staff and food/drinks excellent, the only complaint is the rooms and bathrooms need updating. The rooms are big with a...
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Location location location, this was our 8th stay in 10 years at the isla bonita and you get what you pay for, it is due for a upgrade but it is very clean and the staff are all very helpful and if...
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i am on Holiday right Now in Tenerife.
Our Accommodation is advertised as a 3 star plus and at the hotel they are advertising 4 star and 4.8 star inside!
The hotel facilities are OK, the all...
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looks like a car park food was rubbish was all inlusive and ate out most nights also bought spirits from the shop after drinking for hours and not feeling it love the island though and my few gripes...
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There are some mixed reviews for this hotel. All I can say is that I had a really lovely time here. Certainly, I will agree that the hotel is in need of some modernising and redevelopment. The rooms...
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Hotel ok but food a let down, would not return due to better previously experiences, basic basic basic!!!! If you have the opportunity to stay else where do so, very disappointed, the friends I went...
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What makes this hotel better than others we’ve stayed in is the Animation staff. Massive shout out to the main man Sabri who worked tirelessly to make sure all guests felt welcome at all...
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I write this review with mixed emotions. I want to be kind because most of the staff that work there are very pleasant, hard working and helpful. The cleaners work endlessly to maintain the rooms to...
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We are not of the 'cracked tile brigade' that comment on every little cosmetic issue with the hotels appearance as it's obvious the hotel needs some work, this visit is showing up a handful, not all...
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It is a very nice hotel with friendly staf and nice swiming pools,nice garden,nice shop.Also good food and drinks.Not far from the sea and shops.Nice entertainment.Good beds and nice rooms.I will say...
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Stayed for 10 nights at November. My first impression when seeing our room was that it was very dated. However soon forgot about that. Did notice that other rooms were more modern when walking past...
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Very old and worn out I would rather pay an extra £ 100 and have a better hotel. Weather great area good. Food fair away with male friends so ok but no good for couples just pay the extra and have a...
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had 5 nights here. We enjoyed our stay. Nothing to moan about . Glad we ignored the negative comments. You get what you pay for. Good value .
Best thing clean spacious room
Worst thing Food could...
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Just back from a week in the Isla Bonita. This was my 2nd visit to this hotel as i had been 3 years ago. Once again had a great week in the sun. Hotel was clean and central . Food was a good choice...
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Falling apart rained for only an hour and flooded restaurant. Rooms falling apart tiles broke through out the hotel also chairs and loungers broken just thrown to the side. Food not great staff ok...
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Genuinely the worst hotel in Tenerife we have ever stayed in. Cracked tiles all over the floor, sofa bed sprang up at one end when I sat on it, bugs in the bathroom not cleaned away in four days...
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Did have really low expectations for this hotel after reading the reviews beforehand but nothing really to complain about. Yes dated on the outside but inside pleasantly clean,rooms where big and...
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Good food clean hotel
Hotel in great location how ever really needs a revamp we upgraded to premiere room can't fault hotel but deco a bit depressing . The money we paid I expected hotel to be a bit...
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hotel needs a complete update, rooms very tired, food in restaurant allways cold, good if you like to eat chicken, pork, and fish every night, lounge bar only open when it rained, the staff in the...
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The rooms are desperately in need of a refurbishment but they are clean and the maid service was very good. The rooms are a good size and there was always plenty of hot water for showers etc. The...
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Visited this hotel in 2012 and it states it has had a refurb, I suspect only 2 rooms have been done as there are 2 odd white doors on the 5th floor and if you look at the front of the building only 2...
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Having stayed at this hotel before we wanted a short break to celebrate a birthday. The hotel was always good but this year has improved even more. Plenty of good quality food and drink, the staff...
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Well, stayed there for 5 nights and have to admit that the standards are pretty low The room decor is well dated, probably remembering the 80s, room cleaned twice during our stay, no towels changed...
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We have stayed here on two previous occasions about 8 years ago because it was cheep. We booked this holiday late and the Isla Bonita was all that was left within our budget. We were only coming for...
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Asked in reception to swap rooms but they said no free rooms. Cause of activity of cockaroches I hardly slept in whole week time. Wi fi did not work at all. Most of the staff unhappy and rude. Food...
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Not good at all!!! Food was disgusting, only fresh vegetables are doable and omlet for a breakfast. Only beer was okey and not too bad WiFi. Fresh towels for extra charge of €1 . Not really worth...
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We've just come back from a family holiday with friends. We stayed in this hotel due to our holiday company going 'bust' and this was supposed to be a 'like for like' swap.....which was far from...
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Returned this morning after half-term break with 5 adults and 5 children. I read all reviews before arrival so knew what to expect. Rooms are basic but fit for purpose i.e. Sleeping in and getting...
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The hotel staff was very helpful and friendly. The animators doing very hard job to give 100% satisfied for kids and adult to, my daughter she love to go nearly everyday to mini club. Esther who...
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A group of friends and I spent 4 days/3 nights at La Isla Bonita, on a quiet low key stag do.
The staff were very helpful on arrival, and the hotel reception area is manned 24x7.
We went all...
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We recently returned from half term break, because it wasn't expensive we had low expectations as we just wanted a week in the sun with our children. Although the hotel is not aesthetically pleasing...
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I stayed here for a week for my birthday with 3 friends and my parents and we were all very happy with the hotel. The staff were friendly and the food was nice but the only moan was the food it...
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We arrived at this hotel and at first sight it appeared good, but we did arrive at night to be honest. We went to our room being A414 and this was a labelled a superior room, which in fact I could...
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We have just returned from 7 days at this hotel. On arrival we were greeted by a lovely lady who upgraded us to a superior room with a pool view which i thought was very nice. Our room was perfectly...
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Just back from a week here 19th to 26th oct. If your looking for a hotel with kids then this is ideal as most of it catered for kids. Def not one to visit as a couple. We had a superior pool view...
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I took 2 teenage girls on what was my first holiday abroad, we absolutely loved this hotel, we stayed in the cheaper rooms, which need updating, BUT they were very clean, and maid service came in...
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I'd read the reviews on here after we had booked the holiday and we were a little concerned..However, we needn't have worried. The hotel is very clean, the food is well presented and has plenty of...
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We stayed at Isla Bonita from 6 October to 20 October. We thoroughly enjoyed every minute of our time there. The rooms were cleaned every day. The food was excellent, with a wide variety of dishes to...
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This was our second time at this hotel and will go back again. Although the hotel itself needs updating it was a good holiday.
The food was very good, there was something for everyone. the rooms were...
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We Traveled on the 2nd of October me and my partner to Isla Bonita.
We were greeted with a warm welcome by the front desk they also upgraded us to the superior room for free, i think the lady saw...
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Just returned from our last minuet holiday to the Isla Bonita. I was really worried about staying at the hotel as had such mixed reviews but for the price we paid for a weeks all inclusive it was...
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Just got back from a great weeks hols this is the second time at this hotel all staff very friendly a good welcome from reception check in , spotlessly clean in all areas yes it is a little dated,had...
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First time visiting this hotel ..a little out dated and definitely does look like a prison as described in reviews..not the best hotel but was OK for our stay ..entertainment was very good
Pool...
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Having read some of the reviews I was worried but I can honestly say I was pleasantly surprised , rooms where huge all be it a little dated , hotel was clean, relaxed with helpful staff and food was...
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The Isla Bonita is more like a 3 star than a 4 but except for dated rooms there is nothing wrong with the hotel at all! The rooms are spotless and fresh bedding and towels daily! The food at the...
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Lovely clean hotel great food plenty of choice great entertainment love mr happy clappy. Kids club great nice roof top sun bathing, brill to pull your own beer. Also great bar staff not shy on the...
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To call this a 4 star hotel is nothing short of a disgrace. I've stayed in 2 star hotels far superior. On arrival flung into a basement room below street level. Loose light fittings, dirty flooring...
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Stayed here lasts year loved it brilliant food and drinks ace entertainment every night can't wait to come again , on the main strip to all the bars and shops kids had an amazing time , staff were...
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If all you want to do is eat and drink yourself silly all day and you really dont care what youeat and drink, then this is the place for you. Personally, i hated the whole experience and will not be...
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We requested a room as high as possible and we stayed on the fourth floor. We had also requested a fridge, however we were told this wasnt available on the night we arrived as it was after 21.00hrs...
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Having checked in late, looked clean and tidy, proceeded to get ready for bed as it was so late, my husband sat on the bed and nearly smashed his head on the wall as one of the LEGS was missing off...
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First impression was not good but once settled in it was ok. The food was good & the location was good. The room needed updating as there was a locked cupboard with a hidden kettle which would have...
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Isla Bonita has two spacious adult pools and two quiet rooftop sunbathing areas with great views of mountains!
The hotel is only a 5/10 minute walk from 3 different beaches, and the staff are...
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exellent hotel rooms very clean and basic but with everything you need.they are in the process of updating the rooms. the staff everyone of them are great they are a credit to the hotel.food was good...
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Came back just over a week ago where we went to Isla Bonita for 2 weeks with friends. Hotel is ok, needs some TLC which I believe is happening next year. I heard it has just been taken over by a...
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Apartments: Very clean - rooms must be updating cos ours didn't look like the blue and white pic, but was v.spacious with living room c/w flat screen tv,(bbc1 and itv + others) kitchenette with...
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Myself and my fiancé returned from Isla Bonita last Friday (23/09/16). We have had a lovely holiday and the hotel isn't as bad as some of the reviews have made out.
After reading some of the...
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I am currently staying at this hotel and to be honest if I had a riffle I would shoot 3 stars off the roof outside this is most definitely not a 4 star hotel, all inclusive is not so true there are...
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I visited this hotel with six of my friends, first of all its not four star more like two, basically you do get what you pay for, if your after a cheap and cheerful all inclusive and your not going...
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Hi I'm coming back for my 3rd time in May 2017 but there is 5 of us 2xadults and 3xchildren we had to get 2xrooms is it possible to have these next to each other and is the a joining door ???
Only...
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Fine for a cheap week away
food was great something to suit everyone but gets a little repetitive towards the end of the week
staff on reception could not have been more helpful especially Linda...
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Stayed here for ten nights with 8 friends.
Had the best holiday. The hotel was lovely. Always space by the pool for all 9 of us. The rooms were cleaned daily with fresh towels supplied.
Staff were...
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We booked this hotel before reading the reviews & we were mortified once reading them, I have absolutely no idea why anyone would give this hotel a bad review! As we arrived we were welcomed and...
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Me and my friend checked in at 1am sat 10th of September, we were greeted by a lovely man who told us where our room was, the rooms are a little dated, but you have three different rooms, living...
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nice hotel , friendly staff , food in general was good , annamation team were excerlent , room was clean and tidy only problem we had was getting a bed around the pool we spoke to people who were...
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Having read some of the reviews before we went, we were a little bit apprehensive as to what we were going to find when we got there. We really needn't have worried. From the moment we arrived we...
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This hotel is allegedly under going refurbishment. I do not know how many upgraded rooms they have but on my last two visits I have not seen any, Rooms are tired and still contain the old kitchen...
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What a fantastic holiday thank you to all the very hardworking staff. When we first arrived we were greeted by very pleasant reception staff and were given our room however it was so far away from...
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Stayed for 10 nights from 31st August....first impression the hotel could do with being painted a brighter colour but from entering the hotel the staff where very helpful and friendly. Room was very...
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What can I say, well the air conditioning worked in the living area of our room however not in the bedroom! Having an 8 month old with us this was not an ideal situation and staff did give us a fan...
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We had 2weeks there on a family break 2adults and 3children came home September 8 we had a great time staff were helpful the entertainment staff were the best very good with the kid's show every...
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Just returned from a night stay from this hotel, second time within 5 months! And I would go back tomorrow if I could!!
Cannot fault this place at all!
All staff including, bar, waiting, reception...
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spent a week here (4 people), nice location with good views out to sea.
Food was ok, got a bit samey and boring halfway though stay. Make sure you arrive early for food as it gets very busy.
No...
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The hotel is in Costa adeje,the hotel it's self is ok,went for 10 night's and didn't get near any of the 2 pools once,at night it was very dificult to get a seat for the entertainment,they can't...
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Rooms are basic not all rooms are updated like the pictures. Our room was cleaned everyday and fresh towels were given daily. The food is dull and repetitive. Pool is very over crowded. Staff weren't...
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This is 4th time staying at Isla bonita. It is a family friendly hotel. Friends we have met return year after year. Food good and really well presented. Staff friendly and hard working. Yes...
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This is a great hotel in a good location with a short walk to the lovely Costa Adeje or longer walk to Player. We paid for a pool view room which was definitely worth it. The choice of different...
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Hotel is not 4 star
It's a fairly good 3 star
Rooms a bit dated but clean
Food is very good
Drinks plentiful
Pools nice
Entertainment a bit repetitive
Staff good
Area is lovely
Would go back to...
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Booked this 2 weeks before we departed. Read the reviews after we booked. We were a bit concerned but have to say it wasn't as bad as some people say. The hotel is in a good location with shops, bars...
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Been back for 2 days now and it's review time.....
Positives:-
Had a superior pool view room, was nipping clean with towels changed regularly.
Food and drink - good choice, catering for all ages...
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Best hotel ever been in bit like a maze food good entertainment and staff great looked after us the whole stay not keen on where its located good 20 min walk to beach even though beach nothing great...
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This was our 3rd stay at Isla Bonita, when we mentioned this at check in we were told that we would receive fresh fruit and a bottle of wine which we did next day, compliments of the hotel.
The hotel...
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DO NOT STAY HERE. My sister and her friend are currently here and one of the staff has gone into their room while they are out opened the locked safe and stolen all of their euros and English money...
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We stayed in this hotel all inclusive for 2 weeks the food was great the entertainment was great the staff were great especialy on reception i am sure some people only go on holiday to find fault...
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Nice position, close to beach only about 10 minutes away, rooms very basic and mattresses very thin, not a comfy sleep. The drink was good and food was ok, good breakfast and snacks but not much on...
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Firstly id like to say that the staff in the hotel were fantastic. It was cleaned from top to bottom everyday and any problems you have will be dealt with almost immediately. I am 17 so there wasn't...
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Lovely hotel, had a fantastic 2 weeks .
Staff was friendly , children entertainment was good for the children , the entertainers are lovely and very good with the children .
The hotel was clean...
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We were a bit worried about staying here after reading some reviews and looking at some of the pictures people had put on about Isla Bonita, never the less, we went with an open mind for a week all...
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OK, honest review coming up. I mistakenly read trip advisor three days before arriving and I have to say it ruined the start of my holiday. Reading some of the reviews on here, you'd think you were...
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we had a amazing time at this hotel, the staff was always helpful and the animation team outstanding they do amazing job and made our holiday one of the best
this was our second holiday at this...
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We booked this hotel on the presumption that it was 4*. The rooms were dates, when we complained we were told that this is a 4* hotel.
There was no hot water
The electric sockets were hanging off...
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What this place lacks in looks it certainly makes up for in atmosphere. It's a very busy hotel. You need to be up early in a morning to put a towel on a bed and then you need to be back to the bed...
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I stayed at this hotel from the 30th July till 11 August the door to the entrance of the room had a gap the hot water for the shower kept going off half way through the shower, and don't talk about...
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Rooms were disgusting and needed a good clean. More like a 2 star will never stay there again. You could never get a sunbed the staff were not friendly no fridge in room air conditioning didn't work...
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Never have I discussed a hotel so much,, a real mixed feeling about the place,but in the end you get what you pay for and the staff from the bar staff to the cleaners to the entertainment , all do...
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Where do I start,
1). Food was good
2). Air conditioning what air conditioning complained twice still no air conditioning
3) we were told we had a superior room very shabby
4) The hotel could do...
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I have been here 2015 was fantastic
So returned June this year was awful never again food was terrible was served raw chicken. Staff rude and unhelpful.
Rowdy groups of school children staying in the...
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1st of all the reason that i reviewed this as average is simply down to the staff otherwise it'd be poor, the staff are all lovely, really helpfull and couldn't do enough.
The problem with this...
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Our party of 16 arrived after midnight due to late flights. Rooms were quickly allocated. We went in an all inclusive basis.
Rooms: Tired would be a good description although apparently some have...
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With a 4 star rating me and everyone is talked to agreed hotel itself is only a 3 star really, that being said it depends on what you want, the food while pretty basic was nice ,there was something...
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The only thing this hotel has going for it is how clean it is...
Where do I start?
We arrived at about midday - we had to wait till at least 2pm for our room to be ready - not a great start to...
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Hotel was great ! The food is on the upper level of all inclusive .
Something different every day to eat . Snack bar by the pool for burgers hot dogs nuggets chips toasties etc . Both pools have...
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Fandabbydozey!!!!!! Just got bk from a really lovely holiday here. Staff are amazing. Animation team are amazing. Entertainment is amazing. Food was brilliant loads of choice, very clean...
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Had 5 nights at this hotel having moved from our original choice. Great service from all the staff, though a couple of the waitresses were a little rude. Hotel facilities great, good choice of food...
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Hotel is certainly not a 4*. Very friendly staff. Entertainment was ok, If you wasn't there by 7.40pm it was very hard to get a seat. Room was nice and clean but the bathroom was in serious need of...
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Hotel was OK, rooms were OK. The good points were if your going with children then they would enjoy the hotel. The pools were clean and life guards were always on hand. Well located for the Beach...
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Was a bit concerned reading reviews before going but couldn't fault the hotel. Service was great, staff excellent, pool clean, rooms although basic they are clean and have everything you need. Safety...
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stayed in this hotel ,and was told it was very nice , how wrong they were, it felt like a prison , staff not very pleasant , stated no ball games in pool i got hit twice and lifeguard said nothing as...
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Myself and 5 friends (ages 19 - 21) visited this hotel for 1 week in June 2016. We absolutely loved out stay, the hotel is great and the entertainment was flawless and the entertainment team always...
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This was myself and my wife's 6th visit to this hotel in the south of Tenerife and to honest it just keeps getting better with every visit.
We didn't arrive until after 10pm and evening meal had...
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Nice hotel very clean close to beach about 10 mim walk down road close to restraunts bars. Lots to do and see had my first boat trip here saw whales fun pub we went to all time amazing enterainment...
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Despite a few concerns,would actually return to this hotel. Stayed with a family of four ( 2 kids aged 9 and 6), from 16th -26th July 2016....Within ten minutes walk of Torviscas beach, beautiful...
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We have just returned from a week at this hotel and it was very good-book a superior double room with pool view-beautiful suite of rooms nearly brand new,very modern and kept spotlessly clean with...
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I spent a week at this place, quite a strange layout, there's a catwalk/stage for the entertainment where people just kind of sit and look at each other during the afternoon, the building itself...
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We've stayed here four times already and are booked up again the hotel is 2min walk from the beach , market, supermarket and bars and restaurants if you fancy a night out as the hotel offers a wide...
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We have just stayed at Isla bontina hotel. We had a lovely room (236A) which was a modern room. However other people had complained of outdated rooms. The air con was leaking when we arrived but that...
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Had a great 12 day stay. Really enjoyed all aspects of the hotel.
All negative comments seem to come from very picky people.
The food is what you would expect from an all-inclusive hotel. Plenty...
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Just back from 2 weeks at Isla bonita . Rooms were clean and towels changed daily . Kids enjoyed the animation team who were great and work extremely hard . The main thing that lets this hotel down...
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Second visit but will certainly be back. Great hotel. Yes it badly needs a facelift but luxurious hotels are available nearby at double the price of this one. One couple in our party had a disabled...
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I stayed here with my old man for 4 nights. It's a good hotel but some areas are not up to the 4* rating, then some areas are 5* so I guess you balance it out.
Rooms are as basic as tesco's own...
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Arrived at hotel around 8 reminded me of a jail the way it was set out took us 10 mins to find our room . Very dated beds not the best and was greeted by a large cockroach which came from under the...
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Would have been a nice hotel in its day.
Needs a LOT of cosmetic fixing, mainly tiling so if you're a tiler pre pre for a hobble. About 75kg of grout should do it.
Pool A tiles are lifting and...
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The isla boning hotel has a lot of great things going for it but it is let down by a few issues. The entertainment team are brilliant; speak in a number of languages, are lively, friendly, funny even...
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I am currently writing this sat next to the pool of the hotel. This is my 7th time to this hotel which says it all, however I will elaborate. Over the years I have seen this hotel pass though 3...
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Stayed here for 10 nights last Aug, I am inlove with this hotel! Great choice of food, entertainment. Rooms are clean and the area is quiet. Lovely happy staff always have a big smile! I will return...
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Good location. Good variety and quality of food. Hotel rooms very spacious. Two nice swimming pools, plenty of sunbeds. Good evening entertainment. Would recommend to families and / or couples of...
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I have stayed at this hotel twice within a 7 seven year gap and it was just as nice the second time round I usually stay in Costa adeje in September but this year decided to go July I didn't realise...
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We visited this hotel for the first time last year for 1 week and decided to return to it again this year for 2 weeks.
It's within walking distance from the beach and there is lots of shops around...
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Just arrived home from 7 nights in this hotel. It is very family orientated and lots of activities for children and parents of children, however, as I was a solo traveller I felt left out. The food...
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We have stayed here for the last 10 days and stayed here last year aswell! It is so clean and the staff are really friendly.
The kitchen staff do a great job when you think how many nationalities and...
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EXCELLENT!!! Couldn't have asked for a better holiday, all the staff were fantastic. Everyone you came across were very welcoming and lovely.The entertainment staff are FANTASTIC!! They are brilliant...
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Before visiting this hotel I read the reviews and wasn't really looking forward to it.. All I can say is don't read the negative reviews only you can judge what you think of it. I thought it was a...
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We have just returned home after staying in this hotel. I did read the reviews before i went, some not very nice.
But let me assure you, this hotel is great, food was lovely with a different themed...
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Second time here with our 5 children. Food good, rooms clean, entertainment fantastic. Without a doubt, what has us back here is the entertainment provided by the fantastic animation team. They work...
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Love this hotel. Staff fantastic nothing too much trouble. Food great. Clean airy rooms. Great value for money. Hope to come back in november. Not far from bars and restaurants. Beach 5 minute walk...
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Food was outstanding so much food to choice from
Rooms were large and worth the price. Beds were so comfy and the showers were lovely. The entertainment was great every night always something new to...
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This hotel was rated 4* but it was most certainly not . Most of the staff were friendly especially the housekeeping staff . The room we stayed in was not what we asked for , it was particularly dated...
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My partner and I have just returned from a one week All Inclusive stay at the Isla Bonita and felt the hotel was very good value for money.
We arrived in the early hours and were very impressed with...
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On arrival we were we were told rooms not ready it was a busy week the hotel was full we was told to get food and a drink when we got to rooms they were clean and a good size .
Staff was good and...
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Family of 5 went to Isla bonita on 6th June, we have 3 kids who really enjoyed the entertainment. Rooms were cleaned daily, towels replaced daily. It's a basic room but defo worth the money we paid...
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First adult hoilday and wanted to relax, eat some good food and have great entertainment. Well i got allot more than expected. The food was lovely so much to choose from and cooked lovely. The room...
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I am going for the 5th time to this hotel, it's always good fun and ideal for kids. Good location, the only gripe that a lot of people keep saying is that it needs revamping which we thought that the...
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Everything was great from start to finish don't listen to the reviews that people moan about silly things this hotel was top notch we had a superior room with pool view all staff were very friendly...
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We have just got back from a range 10 day break from this hotel. It is the second time we have visited this complex.
We had a fab time. The complex is wonderful with 2 lovely pools plus a childrens...
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If there's one thing I can suggest before I start this review, please give it a chance before you judge all the negative reviews on here. I'm so glad I did as I was very pleasantly surprised.
Our...
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I stayed at this hotel with my fiancé for 10 days, after a horrendous coach trip from the airport to the hotel I couldn't wait to just get to the room and settle. We checked in and the staff were...
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Was feeling very apprehensive about staying here after some of the reviews, but we found it perfectly fine. Reception were always helpful, the food plentiful, well cooked and varied. Even though we...
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this is a lovely place to stay the rooms are basic but comfortable. We were round the back of the hotel we looked out onto the playground (which didn't seem to be used) and another hotel, who had...
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Our expectations were exceed during this holiday. Great value for money from champagne breakfast and champagne by the pool to a plentiful supply of good quality food. It is not 4 star luxury but is...
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My daughter, granddaughter and myself just came back from this hotel and had no fault in it whatsoever. Food was brilliant, so much choice, all fresh wine was lovely and drinks also. Snacks...
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We had a family holiday here in May 2016. Overall we had a good time. The hotel is in a good location, rooms are clean, food is good on the all inclusive deal we had.
The entertainment every night...
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When we first booked this hotel we were abit unsure because of the reviews. we turned up at 2am and low cost holidays had messed up our booking and we didn't have a room we were shown to a spare room...
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Isla Bonita is a nice Hotel ,near by the beach and the boulevard... the staff is friendly ...the rooms are nice and clean, the beds are good...
there is one thing what i don't like is, that the...
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Just returned from my second visit here but it feels like a second home already and as long as it stays how it is I will probably go every year. The hotel is super clean and the cleaning staff work...
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Stayed for a week with my partner for his 40th - Rooms were large and air conditioned and were cleaned everyday with fresh towels if you needed them. We stayed on the ground floor but 4th and 5th...
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2nd time Visiting! Love It! 4 star and that's what we Got! Queen bed, food and drink all day. Views amazing. Weather hot hot! Fabulous! All staff amazing. So bubbly and nothing was too much...
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Came here for a week with my partner. Was a little disappointing to see that it was not overly close to the beach like we were expecting, but that was down to the agents that we booked with!
The room...
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Staff cannot do enough. We requested 3 rooms on ground floor as my mum has mobility issues and we wanted to all be together and we were honoured that. Although our rooms were dated and we knew they...
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Isla bonita food is brill great choice. Breakfast lunch and evening! The staff are helpfull there's a kids club a shop a hair salon games room soft play. The rooms are basic but it's what you pay...
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Absolutely brilliant hotel my kids loved it our room was a good size for 4 of us cleaned everyday the food was great had a wide variety of different stuff the hotel is in a good location everything...
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Well done Isla Bonita.
Please people go with an open mind and do not be put off by negative reviews. We ended up here because our initial choice was no longer available due to 'contractual reasons...
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We decided to stay in this hotel as it was really good value for a week's all inclusive holiday (especially for Tenerife!) - just over £800 for 2 of us, including flights and transfers! There were 2...
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The hotel looks okay from outside the reception staff are lovely and welcoming but upon arrival to our room we were very disappointed. The room was so plain and have very minimal of anything! The...
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Stayed here on 19th May for 1 week. 2 couples in rooms A 409 A 509 superior rooms. Rooms over looked the sun beds in the pool area rather than the pool which we'd booked but hey ho all was still...
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We just got bk last night I wos worried at looked at reviews check in wos good we got there at 9 at night wos in the room for 9.20 the the kids loved the mini club n the mini disco they did at night...
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Just come back from a lovely week away in Tenerife! Despite the appearance of the hotel it was everything we needed. The rooms are very clean, and cleaned everyday by the cleaners including towel...
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We absolutely loved our week at labranda isla bonita, food and drinks were great excellent choices , staff brilliant nothing too much trouble, only draw back was no kettle in room and drinks stopped...
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If you can look past the slightly dated rooms which aren't actually that bad, they're bright,spacious and have everything you need. The only downside is that the beds are a bit hard. The food is...
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the hotel entrance is nice and the staff all friendly. the external walls when looking from the pool or your balcony need brightening up, maybe put some flowers around the balconies. I had a double...
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Ready for renovation, but, very clean and comfortable. We will definitely recommend and will be returning. The staff were very efficient and most helpful in every way. The food choices were excellent...
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We went to Isla Bonita at the beginning of April for 10 nights. 3 adults, 2 kids altogether.
The hotel from the outside is ok. We found the entrance seemed more welcoming than others we visited...
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I always say you get what u pay for. I had a week here all inclusive for a decent price. I had no problems at all regarding room,cleanliness etc. The hotel is dated and could do with a bit of...
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Had a good stay at the Island Bonita. Although somewhat dated the rooms were well cleaned and the majority of staff friendly particularly reception and bar staff. Cleaning staff were also very...
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The room was large (but stuck in the 1980's hence the cheaper price). It used to be a self catering hotel, hence cupboards locked in the main room, but although dated it was spotless, and kept that...
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ok, so today me and my sister got back from a weeks holiday in tenerife, this is the second year we have been, this hotel was wonderful. All the staff were lovely, the entertainment was incredible...
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This Hotel has recently had new owners, but there haven't been many changes. The rooms are simple and functional, but cleaned daily. New towels every day. It has two lovely pools, plenty of...
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Arrived at this hotel as disastrous start at another in Puerto de la Cruz
Nice reception and greeting but had asked for quiet room
Room was lovely and airy with lounge with separate spacious bedroom...
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Lovely hotel, check in was efficient. Rooms are dated and need upgrading but as we just slept in there, this wasn't a problem. There was a good selection of food, I am a picky eater but always...
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Food rubbish.
rooms dirty. linin had holes in towels not white chocolate on floor when arrive still there when we went.
Ants like things running all over ledge in bathroom and sink.
Found a creature...
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We had a great time here, the staff were very helpful and friendly, the food was really good, better than we though it would be as there was a great variety each meal.
Def worth booking yourself in...
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Seriously people you get what you pay for!!! This hotel is far better than I was expecting...yes some of the rooms are dated (which I think the hotel are trying to update) and the outside doesn't...
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yes the hotel looks a little dated, and yes it needs a refurb in areas,
but the bar area is immaculate and so is the restaraunt.
poolside is kept clean and so are the poolside bars.
our room was in...
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appearance not so good ,needs refurbishing. but it is kept spotlessy clean , every thing runs like clockwork , staff very friendly, food good ,drinks good . don't like to single any one out but the...
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Enjoyed our stay, no problems with check in and reception staff. Always managed to find a sunbed around Block B pool. Enjoyed the food and a good choice of All Inclusive drinks. We liked the plaza...
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1st day at this 4* hotel and we had to change room in the first hour as there were pen and crayon marks on tables, TV unit, sofa, very few sockets, the room looked dismal and the fuse box door ( on...
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This hotel is in a good position central to Costa Adeje. just 5 minutes walk to the beach, shops bars etc. We had paid extra for a superior room but there was nothing superior about it. The view was...
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Having seen reviews from 1-5 stars did wonder about booking this hotel but have to say was a more than pleasant stay! Room reasonable -bed a bit hard but all very clean. Only problem was window...
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In February we visited the Isla Bonita for a family holiday and I couldn't rate it better.
The hotel and rooms were maintained to a very high quality and clean standard making the 10 days an...
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Just spent 5 nights at the isla bonita with my wife. Loved it. All the Staff were so friendly from the reception staff to the bar staff. and the place was so clean. Beds made daily and changed every...
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A great stay in this lovely hotel. Staff cant do enough for you, always friendly too. Hotel situated in a great place close to the beach, bars, restaurants. Food in hotel is lovely too. Would...
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Me and my husband have just spent a week at this hotel April 22-29 on all inclusive. One word - amazing!!! All staff are friendly and helpful at all times. Our room was clean in fact the whole place...
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Very poor quality hotel needs completely refurbishing. Bathrooms shocking my guess is bathrooms from early 70s. Not fit for purpose. Pools too small for amount of guests and sun beds very old and...
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we stayed in this hotel when our daughter was 2 and we went back in august last year for 2 weeks and loved it the hotel could do a lick of paint but the rooms are cleaned every day the staff are...
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Just arrived back from Isla Bonita yesterday.
It's a very large hotel separated into 2 blocks with space for a bar and stage in between.
The staff are excellent.
We arrived at 2100 and reception...
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This hotel was extremely good value for money the rooms were spacious and very clean. The food was excellent, the staff were very helpful and friendly. All Inclusive drinks, tea, coffee and soft...
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Love the location of this hotel and you couldn't ask for better staff they help you with every thing but the down side the rooms the beds r brick hard and uncomfortable the showers and toilet seat r...
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My Partner and I stayed all-inclusive at the Isla Bonita for a week in March this year. We were in an A block, pool facing, ground floor apartment, which was very clean and spacious, albeit quite...
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have stayed here twice now. it is in an excellent location close to both beach and shops. good local bus service. food is good especially the made to order omelettes at breakfast. on the downside...
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What more can I say ...
I've booked it again for this year in matter of fact in 3 weeks time yippee ✈️
There is nothing that is too much trouble for the kind and friendly staff,for example: I've...
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We have been back twice now to this hotel. February 2015 & April 2016. It does look a little dated from the outside but we have had two great holidays here. Staff all very friendly. Rooms were...
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Room ok but nothing special for an superior room , upgraded rooms are the same . The main complaint is the food and the lack of organisation in the restaurant ,food very bland at best and no...
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My family and I go to this hotel twice a year - it is in a fantastic location with lots of shops, bars restaurants and things to do a the beach - It is over all excellent value for money. There is...
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My son 11 and I had a great week at the Isla Bonita. The food was lovely so much of it and a different menu themes and no waiting. All the staff including cleaners, bar staff , entertainment and...
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rooms and facilities clean ,good variety of food and drinks excellent entertainment thro the day ,staff friendly and helpful a good basic hotel some of the rooms are a little tired but very clean...
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We stayed her for Easter break as a family of 4, kids aged 13 & 17. Booked via internet stating 4*..defo not. On arrival the hotel from the outside looked a bit dowdy but the small reception area...
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Hotel was clean with friendly staff.
Food wasn't really that nice and had to queue a lot for freshly cooked meat which was often very chewy!
Day time snacks were just cakes and the odd sandwich left...
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Hotel staff wonderful. Food fabulous and entertainment excellent they made us feel so special. Location great would highly recommend this hotel. Only criticism was beds are very hard which made...
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Room a bit dated but clean ,Bathroom needed refurb, Food good, Drinks were available until 11.00 pm unlimited, Spot on for families ,Location fantastic ,All .in All a good base, Spoke to some who had...
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Just back from a weeks excellant stay in the isla bonita i thought the staff throughout the whole hotel were pleasant and friendly, the rooms were basic and clean, maids were in every day. The...
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We spent Xmas and Newyears Eve here and we as a family had a lovely time . We all said it was the best newyears Eve we all ever had . The entertainments team worked tirelessly to make sure our...
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We had a pleasant , value for money holiday at this hotel, good food and a variety of drinks included in the all inclusive package. All areas were kept clean and the staff were very friendly...
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Check in was quick, easy and reception staff very friendly.
I was a bit concerned due to past reviews but there was no need to worry.
Room was basic but clean. You do only sleep there and get changed...
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We have just returned from this hotel.
We were told it was 4*, it is not.
The staff are all friendly but let down by a hotel in desperate need of a full refurb.
Rooms shabby, furniture tatty...
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Went to this hotel on the 22nd march and went home on the 5th April!, The hotel was amazing , great food, clean rooms, and the staff where lovely, checking in was fast and easy, the food was great...
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Just got back! Stayed 29th March-5th Arpil.
Was worried about staying at this hotel after reading all of the bad reviews but I was so relieved when I arrived!
Very welcoming reception, explained...
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The building needs total refurbishment. It is more like a prison than a hotel to look at. The bedrooms still house the defunct self-catering kitchenette from it's days as an apartment . The...
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Hotel looks very like a prison it's deffo not 4 star I'd say more a 2/3 ...however once you've been here for a few days its actually ok . It has quite dark corridors and is very prison like but the...
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Yes we went again to the Isla Bonita.I am most probably boring you with another review. However The reason for writing again is i think this hotel gets a lot of negative reviews which i think are...
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Stayed here for 12 days had a mix up with our room when we arrived as it was already occupied 2nd room was a double bed not good for 2 single ladies 3rd room was perfect with a lovely sea view Katie...
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I really enjoyed this holiday. At first I was worried due to the bad reviews that I read online. However, do not let these put you off. The staff are overall very polite apart from several desk staff...
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I stayed in room B16 which overlooked the quiet pool.Where can I begin.Read a lot of bad reviews about this hotel but DO NOT believe them.Room was cleaned every day with clean towels supplied.The...
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The staff were all very friendly and helpful, the room was ok and cleaned everyday. The buffet style restaurant had a good choice of food. The location was very good as well. Overall an enjoyable...
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We booked last minute and read the reviews. And I guess some folk are hard to please! Our expectations weren't high, we knew we were going to a big hotel and it's all about profit margins on a large...
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We came back on Tuesday 22nd from a 3 weeks stay at the isle we loved it Yes it was a shock it is as people say tired But the staff were so lovely .
Thank U Kitty And Emma .They all do a good job...
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I stayed here last October and said I wouldn`t have a problem returning and true to my word stayed here last week . The hotel staff are brilliant every one of them happy to help and all in a good...
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Stayed at the Isla Bonita for a long weekend, the hotel is well placed in Costa Adeje with a short stroll you are at the shopping centre and the beach, the hotel food was standard All Inclusive but...
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1st visit to Tenerife with husband and father inlaw. I wish we had taken a taxi from the airport the transfer took too long. Check in was easy and quick. We were given a map as the hotel is like a...
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we stayed here in march for 3 nights as a large mixed age stag party ,and I cannot fault this hotel .
after a lengthy check in at reception due to 3 coach parties arriving just before us , we were...
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POSITIVES
1. you get what you pay for.
2. reception very efficient, multilingual, extremely helpful.
3. rooms large and spacious, ours was on ground floor with balcony facing road. road is very busy...
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I travelled to Isla Bonita with my husband, 1 year old son, parents, father-in-law and uncle (aged 60+) via Jet2 holidays on 12th March 2016.
After a nice flight and transfer we arrived at Isla...
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Like others have said before after reading previous reviews i was nervous about my weeks holiday here ..i did not need to worry! Upon arrival the receptionist was lovely and explained about the hotel...
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thought it was a good deal for a four star, by Tenerife standards was three star at best. Our room ( B4 ) on the ground floor was a bit grim. would not move the bed as it was holding a large lump of...
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If you are looking for an all inclusive hotel in a good location on a budget then this is for you. Food good but a bit repetitive. Friendly staff. Good location - minutes away from Siam Park which is...
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Rooms needs updating. Sewer smell from the drain in one room. Insects on bed ,table and toilet in another very cold needed extra blankets no balcony view even when requested. Restaurant and bar...
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Nice room very clean comfortable beds food very plentiful something for anyone staff very pleasant reception staff outstanding any request was dealt with swiftly with out any fuss...
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3RD time here, what you see is what you get.i would rate this a good 3 star hotel, the food and drink have improved since last time. i would recommend to eat very early or very late to avoid the...
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Just got back from this hotel today. Can't knock the location, it was perfect for us. Clean rooms although dated. The pools are nice, the food is ok, luke warm at best though. Entertainment was your...
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Do not listen to the bad reviews at all! This place is fantastic. The room was very clean, very comfortable and we had cleaners in every day, even scrubbing the floors!. We stayed in a junior suite...
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Arrived at 11am was asked to wait till 2pm to check in, this is normal and the man on the desk took my paperwork, I had requested a room off the ground floor as I am a single lady travelling alone...
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My friend and I returned to this hotel at the end of February as we had found it very good value for money. As my title suggests, the location of the hotel is fantastic as you can walk to beautiful...
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Was dubious about going to this hotel after seeing some bad reviews on here. Of course this isn't a luxury hotel but for the price you pay I don't think you can complain.
The rooms were immaculate...
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Just back from a 10 day lovely holiday in the Isla Bonita. We would like to thank ALL and every staff member who helped make our holiday such a success. The Reception, Bar staff, Waiters...
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Just returned from 7 days all inclusive holiday in the Isla Bonita Hotel . There were 6 adults & 1 toddler in our party. The rooms were spacious & spotlessly clean. The staff were very helpful...
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I thought this hotel was one of the best I have stayed in after many visits to tenerife. It was very clean,friendly,and good food. They also proved to me they read your questionnaires because I put...
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On arrival, we and other newcomers said "what is that smell". The entire hotel was old, shabby and certainly not 4 star. The outside walkways were tiled but cracked and broken in many places. The...
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Let me start with,wot do people want these days as this hotel is clean has great food really friendly staff and good facilities and close to amenities.the end!!😃poo though needs double glazing to...
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Can't wait to visit again would highly recommend this hotel just come back 3/3/2016 . the food was great the entrainment was fab the plus was the heated swimming pools the girls could spend all day...
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We had a brilliant week February half term 2016. The sun shone everyday with temperatures up to 30 degrees. The hotel is a bit tired looking and is quite big. Our room was clean and basic over...
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The hotel is run down ,rooms are clean but basic on block the rooms are awful like been in a run down block of flats,no entertainment for kids,and the food round the pool bars,a few soggy sandwichs...
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Okay the rooms may be dated, but they are spacious. If you get a deal at this hotel then you will be paying the same price as a one bedroomed apartment and with all your food and drink included...
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This hotel is good value, clean with good food and in a good location. The standard rooms are in need of refurbishment but are still tidy, clean, comfortable and spacious (lounge area plus a large...
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Average. Really dated rooms not very comfortable at all. Thank God the sun was out and we had planned activities for every day. Food was really good. Really good area. Lots of shops restaurants...
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The hotel is definitely not a 4 star hotel and first impressions weren't great by the end of the first day we were pretty disappointed but we were still going to make the most of the holiday. By the...
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I recently stayed here for a week with my husband and 2 daughters aged 14 & 8...we we're presently surprised after reading some of the bad comments. The hotel does need a revamp yes! And the beds...
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What a fantastic week here for my 40th with my husband and 6 year old son, rooms were massive and loved the extra steating area,
Big thanks to the kids club, my son has never went to one but loved it...
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I visited with my family and my two sisters in February.
I always ignore the reviews as for one poor one there is always a great one unfortunately you can't please everyone.
The room was basic but...
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Enjoyed our week at this hotel. The reception staff were always helpful and allowed us to change rooms on our arrival to a better pool view despite the hotel being very busy. Our room was pleasant...
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Very nice great food,rooms basic,staff work very hard,only moan was how rude the germans where pushing in at the bar and the reastraunt,having large portions
Pushed my little boy out the way to get...
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hotel is dated could do with a revamp.....if you go to the restaurant .open from 6.30pm..9.30pm..and if you go at 9.oopm..they are getting tables ready for breakfast, and staff are arrogant cheeky.i...
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This holiday has been the best I have never wanted to stay more than this holiday. The hotel has everything you need like dining hall, entertainment bar, pool, shop ect. The entertainment was the...
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Our room was very basic/tired but clean. You could upgrade for 10 euro's per night. The food was pretty good and there is plenty of choice. Two pools and one is heated. Costa Adeje is lovely. Good...
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Booked with Holiday Gems for Hotel Playa Real, in Adeje, only to be told 12 days prior, that we were being moved, due to contractual reasons to Isla Bonita in the same vicinity to where we had...
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after reading bad reviews about food i was a little worried however i found a great choice with some cooked in view, the omelettes tasty, drinks enough choice. seen a complaint re no fridge, why...
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Visited this Hotel from 28 January till 4th February..
Four Star it certainly is not but we got what we paid for..
Although the Hotel needs a little lick of Paint I did not come on Holiday to look at...
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Was worried having read certain critical reviews...ignore the whingers...we found our superior room had all we needed & was kept clean at all times. Recommend A block...A414,416 or 418 good with sea...
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Couldn't fault this hotel . We were a group of 8 ladies age group 46 to 69 ( very young 69 ) who had one of the best hen weekends we can recall . The Isla Bonita is very clean , food excellent...
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Location of hotel is excellent, being only a short walk from the sea front. The food was very good with plenty of choices. Staff were very friendly. Rooms were very clean however the hotel is in need...
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All staff friendly and helpful, bedroom clean, lots of entertainment. Food basic but plentiful, ok if you enjoy salads and fish. The hotel is a little dated and I would probably rate as 3 rather than...
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A great hotel food was lovely something for us all. The room was clean and comfortable, what made our holiday great was the entertainment team, fantastic day and night, have booked to go back again...
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Having stayed at this hotel several years ago ( My family & I loved It), then coming back was extremely disappointing, especiall when I took my Mother and told her how good it was ( how wrong was I...
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Stayed here end of January for a short break with my daughter , couldn't fault it, food was great loads to choose from , room was basic but clean and fresh linen and towels every day , staff were...
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Room was in bad state dirty and in need of upgrading our hotel balcony doors didnt lock and as we were on the ground floor wasnt very safe the room was dark and damp smelling wont be staying here...
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We have just got back from 1 week away with our 21month old son. Our room was very spacious with a view of the pool. Every day room was cleaned with fresh towels. It is a little noisy at night in the...
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Two ladies in there 60's traveled 28 November 2015 for a week. Check in went smoothly and we found our room which was a slight disappointment as it was one that had not been re-furnished but it was...
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The pictures on the website are nothing like the real thing, if you've ever seen prisoner cell block H you'll catch my drift. Staff are lovely, but the hotel needs a major overhaul and if you look...
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Well we were really dreading going to this hotel as the recent reviews were awfull, we even considered canceling but decided to go and make the best of it, on arrival we were checked in by very nice...
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Just what the doctor ordered sun sea and plenty of cocktails
Food and drink a plenty always something everyone liked on the menu.
Rooms adequate everything we needed
Hotel clean and well kept...
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Stayed here 17/01/16 for a week and really thought it was good value although it's no way a 4 star hotel. Staff worked extremely hard and very polite.
I get what people say about prison comparisons...
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We where concerned after reading quite a few negative reviews and found nothing at all wrong with the hotel.
We where delayed on our day of arrival, so food was provided in the dining room . Our...
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It was alright for the price we paid- 4 lads but if similar demographic you might want to look elsewhere. It seemed a bit more family oriented which is fair enough and not why I rate 3/5.
Rating is...
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Me and my boyfriend stayed at the Isla Bonita hotel for a nice cheap 4 night get away. On arrival we were at first regretting the choice of hotel as the look of Reception and rooms on first...
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Just had my third stay,this time in a Superor room. Group of 4 all pleased from the start and would use again. Not a 4 star,3 and a half. Food good as always,rooms always clean, quiet at...
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After reading previous reviews for this hotel on this site, I was very apprehensive, and wish that my husband had consulted me first. However I was very pleasantly surprised and feel that I must...
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My family and I visited the Isla bonita from 16th Jan - 23rd Jan.
Age range 18 months to 70.
To echo a lot of the reviews you do get what you pay for, yes it shouldn't be a 4 star more like a 3...
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we stayed for 2 weeks over Christmas and new year . the hotel isla bonita is ok but there are some problems with it.the food is generaly good but not kept very hot so everything seems to be luke warm...
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my son went here for a holiday in October and he got abused by his mates on the plane as they locked him in the toilet. the hotel was dreadful, there was poo in the food and urine in the sink in my...
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I have just returned today with a group of 12 friends, stayed in Cell Block B, a very high concrete building that hides the sun, noisy bin men at 3-45am, then continous noise from delivery men...
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Where do i start,read all mixed reviews on here but went there with an open mind..............got there and we had booked a superior room but the hotel staff said that we were in a standard room and...
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We have just returned from 7 days at this hotel. On our arrival the reception staff were very friendly and accommodating, our room wasn't ready but we were directed to leave our luggage in a secure...
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My husband and I spent two weeks in this lovely hotel. When we arrived we weren't happy with the room that was booked for us but once we told reception this was quickly rectified and a much better...
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Back today 16 th Jan 2016 from isla Bonita had a great time staff great and will do anything to make your stay relaxed and fun
rooms good and clean, maid service everyday could do with entertainment...
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just come back from isla bonita 4 star hotel. location is very good some of the staff quite friendly 4 star its not 2 to 3 star.food average but for young children not very good at all.rooms are very...
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I booked into this hotel on 15th Dec for 28 nights, when the taxi pulled up i said not staying here it looked very old and delapited , but when I booked in a went to room I was surprised not only did...
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Never a 4 star in a million years. we were allocated a room in the depths of the hotel and it seemed like a prison, the balcony looked out into a 12 foot wall with the main road above it. Because it...
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first impressions , like a prison everything built up around you , no nice views ,I paid a 100 pounds for a pool view im glad I did as I dread to think where we would have been , overall the hotel...
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We have stayed in this hotel quite a few times and again the hotel gave us excellent value for money. You get what you pay for. The food is good, always something to make a meal. The hotel...
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Food was very good alot of chioce Staff were very Friendly.The "entertainment " people Pachy and his team weregreat did their bit to involve all guests to take part in different activities ,Room was...
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After staying for one week I can say the hotel is not 4 star, but I didn't pay four star money there alot of things which the hotel does well good staff good food alot of drink options, bad things...
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Arrived Jan 2nd, check-in was very slow and then our room wasn't ready. We were offered lunch, which was great, and then suggested we occupy ourselves for another hour or so - which was frustrating...
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2-7 Jan 16.
Like a lot of hotels in Tenerife this one is quite dated in style and decor and is overdue a refurb, however it is kept clean by a hard working polite team of cleaners. Towels were...
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stayed from 30th dec to 6th jan. first impressions a bit drab. definitely needs painting and refurbishing. the staff were all good, food was okay and drink was fine for all inclusive.
Entertainment...
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Well, it was my first normal holidays:) So I was really happy:) Guys were making super good cocktails. If someone gave tips, they showed their happiness by ringing the bell. So much fun:DD All...
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First off, this hotel is not a 4 star, its a 3 tops. We travelled here as a party of 16 for my hen party, on arrival the hotel reception staff were absolutely horrible, very very rude and...
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I have rated this hotel very good we have been 5 times summer and Christmas. There is always something you can find to eat even if you are a bit picky. Drinks flow well and not being a drinker the...
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Hotel is showing signs of age, it is definitely due a refurb. The initial standard room we were in was horrendous. Upgrade des to a basic room for an extra 10 euros a night. Food is consistent and...
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Got moved to this hotel as there was a problem with our original booking...hotel is dated but kept clean...hotel animation team are the best part of this hotel and never stop..definitely needs a...
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My husband and I have recently returned from a stay at this hotel with my parents who are pensioners and I must say everything was excellent from start to finish. The staff in every department were...
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The family and I stayed at the Isla Bonita hotel for 1 week over the Christmas Holidays. When we arrived it took just over 45 minutes to check in... it took 2 members of staff just to book us in and...
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I stayed at the hotel in August with my boyfriend, when I booked it I was very worried reading the reviews before hand but don't read them because most of them are so petty and picky. The food is...
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We booked this hotel last minute two weeks before we were due to travel. We arrived on the 9th August for 1 week, the hotel was a bit run down , could do with a facelift, we had a basic room which...
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When we first arrived we had problems with noise in our room, went to reception where we were welcomed by friendly staff, who were so helpful and moved us to another room straight away in a quieter...
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Just returned from 12 days had a lovely time. Staff work very hard and are always pleasent. The Christmas meal and presentation was fantastic. Yes it looks a bit tired and dated but we would return...
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B section of hotel was tiired, beds uncomfortable, no hot water in whb fixed after 2 days. Moved to A section during 2nd week nice room much improved. Staff very helpful and pleasant, food good but...
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We enjoyed our stay in the hotel. The rooms were clean. The restaurant was clean and the food was good. Some of the food was on the cool side but overall it was good. The staff were very friendly and...
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just stayed here for two weeks all in all an enjoyable stay check in was fast and efficent rooms were comfy,could do with bit more wardrobe space mind thats my moan over food was plentiful loads of...
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We visited with our 2 children for a week.
The hotel was spotless and the staff friendly. The rooms were old fashioned but clean and comfortable. The food was good with plenty options, the waiting...
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My fiancé and I visited last week for 7 nights. Neither of us had ever been to Tenerife and were initially booked to Sharm in Egypt before the problems there.
The hotel was (as expected having read...
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We stayed here for 10 days and were disappointed, dirty room with a dead cockroach that remained with us for the duration of our holiday. We had some lovely bug friends , again these stayed with us...
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Like most people these days I had read the reviews and was slightly worried about what I had booked! I needn't have worried!! We stayed for 10 days and arrived to smiling staff who were very helpful...
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We came to the Isla Bonita and was pleasantly surprised how good it was, forget the bad reviews from the EGG and CHIP brigade, make your own mind up..we stayed for 10 nights and found the room...
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I have just spent a week at the above hotel and was very dissapointed to discover very little had been upgraded, was at this hotel last year - this hotel had been taken over by a german company last...
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The hotel package we paid was very good value. The entertainment was first class for families. One recommendation is that the male reception staff be educated to welcome guests after a long flight...
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after reading multiple bad reviews left about Isla Bonita, you can tell these are those kind of people that complain because they haven't got much better to do! For what you're paying, there's no way...
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This was our second visit to Isla Bonita Hotel and we were really looking forward to it.
It started well, check in was quick and staff cheerful and fun. Room not so good so we had to ask to be moved...
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We stayed here for just 4 days and thought it was excellent value for money. The hotel itself has so much potential but needs a litter updating with a little TLC .. Something as simple as putting...
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we went to this Hotel as a replacement for our Egypt - Sharm El Sheik holiday that was cancelled supposedly as a like for like (you could only class this Hotel as 3 Star)
on reflection we should have...
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We had a room on the 4th floor with a sea view - lovely - but also next to the road - noisy. The room was great - a large sitting room, bathroom and large bedroom. However, the furniture and fittings...
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Been here twice now and considering going there again, the entertainment was very good during the day and the rooms are of an average standard, the staff are very friendly, especially the staff...
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Although the hotel rooms and corridors are dated ... Our room was lovely!!! Staff were friendly and polite at all times!! My husband, myself and our 2 boys 12 and 16 met some lovely people and made...
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Stayed in this hotel, all inclusive for a week (end of July, beginning of august 2015). After checking in and pointed in the general direction of our room, we entered the hotel courtyard, stage...
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After reading the reviews we were worried but we needn't have been,Staff were very friendy food bit repetative but always something nice to eat.Entertaiment typical all inclusive rooms comfortable...
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This hotel ruined our holiday.. Myself and 3 friends, came to Isla Bonita to enjoy a relaxing week in the sun staying all inclusive in a 4star hotel we couldn't possibly go wrong, right? WRONG...
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This was the third time myself and my wife have stayed at this hotel in consecutive years and to be honest it has a few faults but so does everywhere but on the whole GREAT HOTEL!! All staff warm and...
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My partner and I took our 2 girls here one is 15 one is nearly 2 and we all thoroughly enjoyed it. Staff are all very nice and can't help enough. Our maid was delores and she was so nice room was...
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC

fui un de viernes a domingo y solo baje a la piscina el viernes, porque había mucha gente. Todos los días nos despertábamos a las 5am porque la habitacion da para la zona de servicio de otro hotel, y a esa hora venia el camion de la basura, y tardaba mas de media hora. La comida estaba bien. El todo incluido no tanto. La habitación es antigua pero grande. De resto todo bien.

fui un de viernes a domingo y solo baje a la piscina el viernes, porque había mucha gente. Todos los días nos despertábamos a las 5am porque la habitacion da para la zona de servicio de otro hotel, y a esa hora venia el camion de la basura, y tardaba mas de media hora. La comida estaba bien. El todo incluido no tanto. La habitación es antigua pero grande. De resto todo bien.

Las habitaciones las superiores bastante bien aunque eramos una pareja y las camas no se mantenían unidas. La comidas bien nos gusto la opción de hamburguesas y perritos calientes entre horas. La piscina muy llena y pequeña... nos gusto el solarium con minipiscina. Las bebidas del todo incluido bajas... no entran si no cockteles de maquina que apenas tienen alcohol y bebidas de muy baja calidad, la sangria horrible... Personal muy agradable lo mejor del hotel. Comida del buffet normalita

Hotel ist stark abgewohnt, Bäder sind schlecht (alte Badewanne, Schimmel an den Fliesen). Balkongeländer sind verrostet. Möbel sind sehr schlecht, teilweise defekt. Essen ist von der Qualität und Quantität schlecht.
These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 2:21:07 AM
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