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Cleanliness
Location Rooms Service Sleep Quality Value
Where to start hotel is ok pool area is great the staff are fantastic the cleaners work hard every day they clean your room now the bad points the room is ok just not enough plug sockets no tea...
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Chalet-style suites with comfortable beds, a spacious lounge area and a bathroom with walk-in shower. TV on clever hinged holder so you could watch from the sofa or the bed. Lots of channels but...
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Clean, attractive single level accommodation. Circular design complex with pools at centre; not over crowdef. Grounds well kept. Food outstanding. Only minor complaint of inclusive stay was the...
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The accommodation is in bungalows, surrounded by well keep grounds very peaceful.
The accommodation is very clean but could do with a little TLC, you get internet in all area’s we had problems but...
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Loving our stay. Fabulous pool area, lovely little resort. We have young kids and the play park, pool, villa and restaurant bar are all within 50 yards of each other. The food exceeds expectation...
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Just returned from a 5-night stay here celebrating a milestone birthday. As always, the transfer from the airport to the hotel is a bit nerve-jangling, wondering whether all the photographs and...
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Hotel is in well kept grounds. Rooms are in individual bungalows which allow for a certain amount of privacy and quiet, however the exteriors are looking a little weary. The bathroom has clearly been...
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We stayed here for a weekend for a family winter reunion to escape from the winter in Milan and get a 'sun and vitamine' refill. Nice surroundings and bungalows in order. Big pool, no warmed water...
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Just back from a week, the suites are nice and enough room for two, nice bathroom and shower.
The bed was very comfatable.
Cleaning staff do a very good job.
The food was good and choice was OK, I...
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Stayed 1st jan - 11th jan 2020 - would rate 3 star - hr walk to maspalomas so not close - taxi 5 euro so not bad but nothing to do in evening- food brilliant- service 80% but excellent cleaning so...
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My first stay in a suite / bungalow hotel . All suites centred around the pool/ restaurant area . Felt very secure . Cleaning was to high standard . Pool area was very beautiful . Restaurant food...
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It could be a nice holiday for us. Nice location and great receptionists. However it looks like to be mandatory to rent a safe as well. We thought as in Europe and in a good hotel it is not...
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Loved this place Will definitely be back, all staff were lovely apart from 1 at the bar , treated a/I guests like dirt . Apart from him place great for a relaxing holiday. New beds put in our 2nd...
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Buffet style meals varied and plentiful. Staff very supportive and quality of food good. Accommodation in semi bungalow design very comfortable but need titivated. Beautiful gardens well maintained...
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Just back from a 10 night stay. Lovely resort, clean, peaceful and relaxing. The staff were extremely friendly and helpful often going over and above. The food is good with a wide choice. Can’t wait...
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Just back from this place and will definitely be back booked bed and breakfast but up graded as was a bit away from town only 4€ in taxi which is ok and there is a free bus . Hotel is spotless very...
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Stayed for 10 days. The small bungalows are lovely and clean, I had a poolside one, which was lovely. The rooms are spacial with plenty of storage. The shower is fab. TV which although it says...
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Just back from 7 nights here and we had a great time. Really no negatives from us, the staff were all great and very friendly- especially Santana, Sabine and Esther. Food was lovely with 0lenty...
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OK, i'll break this down a bit , i paid £1500 for 9 nights all inclusive for 2 with Jet2 ( who were great !! ) . 2 people return flight plus transfer and Jet 2 profits means the hotel will get £1000...
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Overall we had a lovely week at Jardin Dorado. The service was excellent from all the staff. Our bungalow was kept immaculate by a pleasant lady who always had a smile on her face. The waiters in the...
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Currently on holiday here, the weather is not amazing today so thought it was a perfect time to write a review.
I have given it 3 stars but if there are a Good star I would if it that, I don’t think...
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Beautiful hotel, staff go above and beyond, from, cleaner, Gardner’s, waiters, bar staff. The hotel is friendly both workers and visitors extremely clean. BBQ 3 times whilst there, food is delicious...
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Stayed in junior suite which is very comfortable with decent decor. Room a great size and furnishings comfortable
Great bathroom, many tv channels etc
Gardens and pool Area lovely clean and well...
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Went there for 11 nights in October. First impression was really good. The accommodation was lovely whole place well kept. To be honest we really enjoyed it. Food was nice plenty to choose from. Bbq...
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So the suites are really clean and fairly spacious. Large bathrooms with a good power shower. Good size wardrobe to hang and store everything and a big safe can be used for a deposit of €20.
There’s...
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Although this hotel is very well set out, and very peaceful the whole experience is spoiled by very poor catering. Thankfully we only booked half- board but even with that we ate out in the evening...
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Stayed for a week in what was supposed to be a junior suite but it most certainly wasn’t. Rooms were very tired, need to be freshened up and could do with being painted!
We just opted for bed and...
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An enjoyable family stay at the Hotel Jardin Dorado....
I wanted to create a review with helpful info regarding this hotel to help people make an informed choice as to if it’s suitable as a resort...
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After a patient wait for our family holiday , we looked forward to our stay at Jardin Dorado with Jet2holidays. The Suite is ok albeit very tired and in need of a lick of paint and a facelift. The...
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Just returned from an 8 night stay at this "4 star" hotel. Really is not a 4 star and certainly not worth what we paid. Staff are rude, and do not know what they are doing half of the time, the...
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We had a great bungalow at the back overlooking the golf course, the complex is relaxing ,quiet, we had half board , evening meal and breakfast buffet style it had fantastic choice also had...
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We have had great time. Food was brilliant. Staff was friendly apart of man worked at the reception. We have had all inclusive-great option. Place was very clean and large enough for the stay. Snack...
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Can not fault the friendliness and cleanliness of this place. The bungalows are very private and quiet. The pool area is stunning, plenty of room so not squashed in like sardines. €5 euro taxi from...
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From start to finish cannot fault this hotel. We arrived after the restaurant had closed but they were expecting us, and a few others, and supplied salad, cold meat and cheese and rolls. The room...
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We stayed at the eo jardin dorado with our kids, and I can't complaint about the hotel at all! Infact, the only thing that affected our stay negatively were the british guests. They were drunk most...
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We stayed here for 12 nights all inclusive I read many reviews on this hotel and I was opened minded on what to expect I am going to give an honest review The location is not great but if you...
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This was a last minute holiday and we have just returned home having had a lovely, chilled out week.
The bungalows are spacious, modern, plenty of storage and cleaned daily. Each bungalow has its own...
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Gardens are well maintained, rooms very clean not much wardrobe space, no English channels on tv, asked this to be amended we got American channels, we had bed and breakfast, eggs cooked fresh and...
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All in all, we had a fantastic holiday. The rooms were a really good size and the air con worked really well. The pool was a tad on the cool side, but we found it refreshing!
The food was okay, very...
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This is our third time staying at this property and we are already talking about our next trip over next year. People ask me why the same place would you not try somewhere different? We have never...
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We went to this hotel for my birthday. The rooms are lovely. Situated in a nice quiet area. If u want to eat out u will have to get a taxi,which is only 3/4 euros. Food was really nice. The only...
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This was an extra little holiday for us It was great cant wait to go back.Its in my top ten hotels.Pool was large and plenty of sunbeds no need to run down in morning.Bungalows were wonderful and...
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I would like to leave this review in response to the recent 1 star review by MR JAY K
This family were rude to staff to the point shouting and swearing in front of families claiming his wife had...
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Stayed for a week as a family of 7 in two separate bungalows. They’re cleaned daily and the cleaners do a great job. Rooms are small but was enough for us as 2 adults and a toddler. Beds are very...
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We travelled to GC in August and the weather was superb. On arrival the receptionist was extremely welcoming and the staff were very helpful in reception all holiday. They were first class. The room...
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Don’t listen to the bad reviews. The staff were fantastic smiling everyday, They were helpful & kind & nothing seemed to be to much trouble. The pool area was amazing, safe for the children as you...
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Avoid this hotel at all costs, it is classed a 4 star holiday with jet 2 I wouldn’t give it 2! Self catering probably would be better. I would never return this hotel. It’s disgusting and not clean...
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There isn’t actually much wrong with this hotel that a little care and love wouldn’t fix, its certainly not a 4 star hotel….2 at best.
It all needs a lick of paint and the doors need a bit of...
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I have just come back from Suite Hotel Jardin Dorado - was a bit worried before I left as there seemed to be varying reviews on here. Rooms: We had 3 rooms through Jet 2 - all really nice and...
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They messed up our booking and sent us elsewhere on the first night. We were back there the next day after they realised their mistake and apologised with some cheap fruit. I asked to speak to the...
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loverly resort, nothing to complain about regarding the pool area or the location, the free buses and the driver were perfect and everywhere was only a free bus or taxi ride away, very impressive...
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The suites are great, our air conditioning worked fine - cleaned everyday (however depending on which cleaner you got it was sometimes better sometimes not as good job done) with breakfast being ok...
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Our room was on the outside of the site, it was very clean and tidy. The grounds cannot be faulted, very clean and well maintained. The pool is good if a little cool! No fighting for sunbeds which...
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On arrival resort looked nice we were greeted at 22.00 found our room which initially seemed nice went and found the bar to request if we could get something to eat to be advised they had nothing...
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Having had our hotel changed due to Jet2 not using original one anymore, we were delighted with this hotel. Loved everything, rooms fab, pools fab, food was good and location perfect. Free bus...
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Visited first week of August. Have now been here three times and cannot fault it. Suites are cleaned daily with fresh towels. Staff are so friendly and helpful especially Ana in reception...
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Spent our first abroad holiday here in July and I have to say it couldn't have been a better experience for our first overseas experience. The suites were brilliant, and cleaned daily. The grounds...
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Great holiday, enjoyed by all (2ad and 2ch). Really relaxing, good food, clean and well maintained with efficient staff. Both beaches close by and easy to get to (via taxi or free bus). Would...
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Stayed here for 2 weeks with my family (wife and 2 children who are 18 months and 6 years old) this is different from our normal holiday where we would usually stay in a much larger and busier hotel...
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We stayed here for 1 week, there were good points and also some to improve.
Good points:
-We loved that all employees are very friendly, accommodating and nice. From the front desk, kitchen staff...
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Stayed here as a family of four with two young children the last two weeks of July.
The hotel overall was lovely, clean, really pretty and small. For us this was perfect and exactly what we were...
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Its a lovely hotel the bungalows are lovely. We were in 215 which was on the second circle and was lovely. We had no concerns with our room. We had a kitchen area 2 hobs, utensils, coffee machine...
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After reading some reviews before visiting we wasn’t sure what to expect but honestly the hotel is lovely, so clean and lovely grounds surrounding the bungalows, all staff so helpful and polite.
We...
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Were just back off our honeymoon from here and we loved it. We had read reviews, some good and some not so... Yes it is set in a quiet location but free shuttle bus provided, 4€ for a taxi.food was...
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We just arrived from a week of vacation at the hotel eó suite hotel jardín dorado, everything perfect, very attentive and friendly staff all 10, good cleaning, gardens and pool very nice, good food...
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Beutiful place to stay reception staff. lovely.bungalows very spacious .food lovely pity that drinks were a little limited..pool area spotless and surrounding gardens.Fantastic stay will...
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Literally just back from this hotel and will give an honest but mixed review. Good points, and not so good, hotel itself is really lovely, nice setting, rooms really nice we stayed in room 230 fab...
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Me and my fiance are currently here now with a few days left.people moaning it's out the way are obviously not looking into the location before they come here.A taxi to playa del ingles is less then...
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The little houses (not rooms) are clean and spacious and have some private garden around, although nothing is brand new. Wifi connection is unstable, special when you move around, the juices are too...
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We have stayed here several time and returning again later this year. The bungalows are great, all the staff are excellent. The food is prepared to suit the mix of nationalities staying there and...
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Boring hotel in the middle of nowhere with no entertainment. Needs a good upgrade as the buildings are in a poor state of repair definitely not 4 star. Antonio is rude however the female waitresses...
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Excellent again. Food great staff great clean tidy and no idiots staying there.jennifer the waitress was amazing with everyone. Nothing too much trouble excellent all round service. Location great...
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This hotel is a small taxi ride away from any social place ie resturants shops bars etc. Taxis cost no more thn €5 to most places.
The hotel is very clean and well kept. Food is typical all...
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had a fantastic holiday here from the 6th to the 14th June 2019 staff were very good always welcoming food was very nice only downside our air con could off been a bit cooler but we managed rooms...
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We have just returned from a 10 day holiday. Well what can I say it was so chilled & relaxing. Staff so friendly & happy. Food was lovely special thanks to ( egg man canrt remember is name but he...
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Super hotel with beautiful laid out villas and gardens, small and friendly been back for second visit and recommended, super little sunshine winter break !
Friendly staff couldn’t do more for you...
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We had our original Hotel booking terminated by our tour operator and offered other accomodation. We chose this place not knowing what to expect. It turned out to be just perfect for what we wanted...
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We had our accomodation swapped as our original hotel had closed for refurbishment. We travelled as a family 7 children and 8 adults. The hotel itself was lovely, beautiful surroundings kept clean...
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Hidden gem next to a golf course with a free bus to the beach and no more than 5 euros for a local taxi ride to shopping areas and bars. Stayed in the hotel from 30th may-6th June can barely fault it...
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Just returned from a week of R&R at this lovely hotel. Food was plentiful and great selection. Staff were warm & friendly. Drinks on tap were too tempting. Courtesy bus to Maspalomas and Playa del...
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Moaning fun sponge of a lifeguard. Horrible and rude.
Can’t sit with your feet in the pool with a cup of WATER .
Can’t play with a paddle and ball.
AND she actually tried to wake the couple next to...
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My wife and I stayed at this resort from the 27th of April until the 26th of May. We chose
it because it is quite small but has a good pool, plenty of sunloungers,1 bar and 1 buffet restaurant. The...
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This hotel is a little gem,if you want a quiet break.Its a little distant away from resorts but well worth it for the peacefulness.lovely bungalows which had your own very private patio.Staff very...
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Wonderful resort, great value for money. Staff friendly and helpful, food was average more selection would be great. Clean rooms, location was great only 5 euro can ride to the beach and aqua park...
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Just got back from a jet2 holiday to hotel Jardin Dorado, maspalomas.
We were really impressed with this property, the bungalows at of a good proportion, well decorated and very comfortable beds.
The...
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Ive given this accodation 3 stars and i think im being generous.
Firsty the receptionist staff are lovely they cant do enough for you.
On arrival we checked in and were given our key card and room...
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The hotel was very tiered and could have done with refurbish of the suits
Also Thair was no English television channels, the water did not stay hot
If in shower too long . Also a kettle would have...
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Stayed here after the original place we booked lost there contract with the holiday company.
The accommodation is absolutely lovely, very comfortable and accommodating for disable people. The...
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Check-in was quick and easy
Bungalow was spacious, clean and had all we needed, fridge, air con and was kept clean every day by very pleasant staff.
Food - plenty of choice and always hot, 3 bbq's...
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Just had a week here and had a lovely time. The hotel is small and feels safe with young children. Our bungalow was kept clean and was plenty comfortable enough for us.
Despite saying it didn’t run...
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The rooms were very spacious. The pool and bar areas very clean and tidy. Staff were all very friendly and attentive . We were only bed & breakfast and the selection was as you'd expect, nothing...
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This was our third time in Jardin Dorado. The hotel is now a part of EO hotels. There is a free bus to the beach and shopping centre. Near you cand find golf club and tennis club. Breakfast is OK and...
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The resort was very nice and in a nice quiet area. We had an issue with the drain over flowing in our room which was rectified by maintenance very quickly. However it took over 7 hours for the waste...
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Hotel is rated 4* but is more like 3*+ . Rooms comfortable and clean but fairly basic. Pool area ok but more suited for familys with young children. The best thing about the hotel was the food which...
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Small tranquil cosy resort, friendly staff . Flat surroundings making it very easy for older people to be mobile . Modern walk in showers.The food and restaurant was great - if you go to the pizza...
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The rooms are based on a semi-detached bungalow style. Large bedroom with fridge, deposit safe, tea making kettle available on request. The room has large sofa, easy chair with low coffee table and...
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We selected this hotel because it is in a ‘flat’ resort for my disabilities. On first arrival, the staff were pretty helpful and polite. When we got to our room, we discovered it was far from 4star...
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Nice sized room with fridge which is good. The bathroom door in our apartment did not shut, and the bedroom light would not fully switch off....we reported it twice and were told both times it would...
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The Rooms were well equipped and very clean.
The staff are lovely and helpful.
The food was good and decent choice.
Good drinks
Beautiful gardens well maintained.
Each room also has a private patio...
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A fantastic hotel, made up of bungalows with outside dining space. Very layed back and nothing was too much trouble for hotel staff - seamless check in and very well spoken English, every detail...
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We came to the hotel on the 11th of March, and before the holiday only seemed to read bad reviews on the hotel. But on arrival we were greeted by a very pleasant receptionist who helped us on our way...
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This was our second visit and we were just as impressed this time. The wonderful thing about the hotel is undoubtedly the staff.
The rooms are very comfortable and the maid service is...
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Nice and plesent place to chill out , ok for reviews , food was ok for us , fresh salads and daily fish which was always presented well , regular food access and the a la carte was superb , had a...
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This complex is in the middle of nowhere. There is nothing to do unless you get a taxi to nearby resorts. The complex is beautiful, well presented & very clean. The bungalows are varying standards...
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I've read a few reviews where people have commented on the food not being up to standard. I found the food was nice. The lack of choice and pretty much the same every day was a let down. The room was...
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We had a really good time in maspalomas at the Jardin Dorado. The accommodation was very clean and comfortable and choice of food was excellent. We were all inclusive so for the first time in over 40...
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Large semidetached bungalows are laid out in a circle round the pool. Our suite was in the ring nearest to the pool which was very convenient but was also close to the bar area which could be a bit...
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Accommodation was spotlessly clean at all times with maid service every day. It was quiet and peaceful and the grounds were kept beautifully. I was treated to a celebration bottle of fizz for my...
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Same as most people we read the reviews and thought o dear,well pleasantly surprised bungalow is not one of the updated but it is still fine.Nice and clean very comfy beds a must i think the staff...
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We were very pleasantly surprised with this accommodation after reading some of the former reviews on trip adviser, we took all the info on board and took our own kettle. The room was lovely the...
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Visited Jardin Dorado in 2017 for two weeks . Very impressed . Back 2019 for three weeks. Totally satisfied. All inclusive very good value. Staff always helpful and giving 100%. Drinks are local...
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Did not not like the fact that people paying for drinks got better quality cocktails. e.g. cocktails made up rather than from a machine! Which were terrible!Food never hot!We chose this hotel for...
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Love this place. Free bus into Plays design Inge's and Maspalomas. Room is great, spacious and cleaned daily. Pool is large, too cold for some but I love it and have it all to myself. Food is buffet...
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The resort is lovely. The room was dusty and had crumbs under sofa cushions and really a good standard for a 4* hotel. The food was poor, heated up from yesterday which was not up to temperature I...
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Room was fine, very clean, bathroom in need of updating, bed was extremely comfortable. Reception staff were outstanding , very helpful, happy and couldn’t do enough for you, breakfast was not...
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A very clean, friendly place. The accommodation was spacious, comfortable and clean Our room was about 100 yards from the swimming pool and we could sit out on our patio watching the world go by.We...
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The second time we have stayed here, nice resort, friendly staff, very clean and the food is good. Location is a short taxi ride to shops and cafes. We will be booking again for later this year. It...
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Beautiful place. Lovely staff and nice setting. Breakfast good. Evening meal okA little way out from beach and attractions. Clean rooms and well stocked bar.Pool area and grounds beautifully kept and...
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We stayed here in December and it wasn't that busy. The breakfast was adequate. We decided to stay around one night and have dinner but it wasn't very good. We ordered steak which wasn't cooked the...
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This was our first trip outside the UK at Christmas and we stayed here for two weeks.
I wish to keep this rating as brief as possible.
The first thing to mention which i find is important is the...
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This was our second stay here at Suite Jardin Dorado and we wasn’t disappointed. Just before we departed for our holiday we received an email from the tour company saying that there was bathroom up...
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This is simply not a hotel and it is definitely not 5 star. It would struggle to get a 3 star. It has the feel of a caravan park as in there is no lobby, no inside seating area, no indoor bar. There...
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Myself and my husband stayed at Hotel Jardin Dorado for one week over Christmas on half board. The bungalow was spacious but with very dated bathroom and generally had a very tatty appearance with...
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Two adults and one child (6 years old) stayed 13 days at this resort. We booked a bungalow with bedroom + livingroom (no door separated the rooms) + bath. Spacious and very nice. A small...
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Went with Jet2. Given a semi detached bungalow overlooking lake on golf course. Very spacious. Bathroom could be improved. Big safe in room cost 17 euros for week. Place was very clean. Breakfast...
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Fabuloso. We are here once again, this time to celebrate Pete’s 60th Birthday, on the 18th December. As ever the complex is as clean as ever, with the bonus of revamped bathrooms with walk in...
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My husband and I had a weeks holiday here which we booked with Jet2holidays.
On arrival we were greeted by the friendly Michael. Michael explained our suite 3341, to the restaurant and all the other...
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Hi
Really nice break near Christmas good facilities, food great, decent staff negatives very quiet around the bar at night no entertainment buy you can always get a taxi into maspalomas where...
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on my second visit after about 3 years,there was no upgrading of toilet and shower facilities,rooms still comfortable but could be doing with a makeover,most disappointing was the food,on my last...
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This hotel was excellent the rooms were absolutely fantastic, the food was out of this world absolutely beautiful, all the staff were very friendly and welcoming also very hard working ,overall a...
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A nice hotel set in beautiful gardens. Friendly staff and food was good. Rooms were looking a little tired but still comfortable. The swimming pool is very nice abd there was entertainment some...
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Great hotel but maybe a bit far out for those who find walking difficult. However there are shuttle buses to the beach and a cpl Into the jumbo centre. We opted for breakfast only and was very...
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I can't recommend this place enough, the staff are friendly, the accommodation was perfect, right by the pool, it was so nice to just sit outside our bungalow, we enjoyed the breakfasts in the sun...
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Lovely hotel - especially the bungalows set in beautiful gardens. The food was good and everything clean and tidy - lovely pool too. We travelled with friends and the hotel was perfect for us as we...
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our holiday at these bungalows was very good value for money we had stayed before but they have improved the whole holiday was good from start to finish we traveled with jet2 and really like the...
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The resort has lovely gardens and a dam nice pool area, for those who like to remain at the hotel pool throughout their stay, but it is located well away from the main centres of Melonores...
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excellent site all on one level all pools and restaurant in the centre of all the rooms which were laid out in three circles. Very quiet and very very clean. All staff very helpful and all enquiries...
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This was a great place for relaxing holiday , friendly staff great pool area rooms spacious, comfortable well laid out , though our room required bathroom refurb! ( this is being done ) would...
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Very impressed with hotel staff extremely friendly and helpful plus grounds were beautiful well pleased. Also we went all inclusive and had no complaints about the food or drink.The rooms were...
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We arrived 20/10/18 quite late in the evening and albeit we did have a couple of room issues as the power in one room wasn’t working and half of the family had been placed on the other side of the...
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Went beginning of October for 5 days. Bungalows were clean with fresh towels each day. But they were very shabby and needed refurbishing. Bath was grimy fridge was old and needed replacing air con...
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Me and Partner arrived home yesterday after staying at eo suite Jardin Dorado for the last 10 days 12th oct to 22nd oct.
We had a free transfer to the hotel from the airport. On arrival the lady...
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just returned 22/10/18 what could have been a utter disaster was rescued by Patricia on reception our agent had booked the hotel for 2019 not 2018. Patricia was a complete star in helping sort out...
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A very sympahtic hotel ! room very clean, all the team are very friendly and professioanl.We will try to return on this hotel for another holidays.Pool very attractive, and the restaurant is good too...
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we stayed here on 22/9/18 we had a fantastic week beautiful food not always my taste but plenty of choice and great quality produce, pity people give bad reviews just because they dont like that...
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The reviews about the poor food are spot on. I tried the dinner buffet and it was the worst I had in a long time. Even students can cook better which is a shame as Spanish food can be very good...
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I couldn't give this place a terrible review, because it wasn't terrible. It was clean and you could find something to fill your belly, even if you didn't particularly enjoy it. And to us, that's not...
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Just back from a lovely 10 nights stay here with my husband.
Fast and friendly check in and as we were all inclusive we were fast tracked to get food as the restaurant closed in 15mins.
Room was...
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The hotel is absolutely beaufiful. Pool area really clean very quiet location free bus to the beach cheap taxi everywhere. Reception lady(Janice) was amazing helped us move rooms after we discovered...
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Mmm ... maybe it’s Spanish all inclusive.. I’ve stayed in greece and all seems fine !
Place feels like a school with rules that suit them !
How can you ply drinks with excess measures and at 11.02...
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On arrival there is a brand new smart reception been built by the main gate, run by very efficient and friendly staff. Throughout the stay it was no problem for them to resolve any small problem...
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Stayed here for 1 week. Arrived and was quickly checked in, rooms are individual semi detached studio villas, which were well kept, clean and tidy with nice decor. Good quality air con and WiFi also...
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Spent 9 nights at the hotel. Did check beforehand that it’s in a very quiet area and there is a supermarket 20 min walk away. Decent little shop beside hotel too which is handy.
Positives: staff...
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We arrived at the hotel late last Saturday, the receptionist checked us in quickly and made sure we got tea before the AI buffet closed. The food all week was average, some bits we had were...
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Just returned from a weeks stay at EO Suite Hotel Jardin Dorado.
Great layout individual bungalow style, well kept garden areas.
We stayed in room 392 overlooking the neighbouring golf course...
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Oh when you look forward to a holiday and all is so wrong. Forget the reviews about the staff the main issues are the place is in disrepair the food is deadly, no entertainment and unsafe.
On the...
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A big let down....bungalows nice but need separate room for kids as all share same space and they are also very dated. No bath plug and limited hot water as there was 4 of us. Also main bed is 2...
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This was our second visit to this property and again more than happy with our choice. Situated away from the main resorts gives the setting a more relaxed and peaceful feel with only a 5 minute taxi...
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Visited 31st August for 8 nights all inclusive. 2 adults, 6 yr old and 3.5 month old. We had not one fault about this hotel or it’s staff! It was amazing! Air con fantastic, spacious room, pool...
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I read the reviews on this hotel before arriving but after I had booked and was a little concerned as reviews appeared mixed but I needn’t have worried. Yes, the bungalow doors could do with a...
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The legend that is Antonio what can I say he is to Gran Canaria what mateo is to Benidorm tv series , tongue in cheek humour and the kinda banter you want on your holiday to keep you smiling. The...
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Just got back, had a really lovely time, any negatives about staff are completely unfounded . Found them full of humour and always helpful, a major plus. Rooms are perfect, nice all rooms to be on...
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Lovely and very clean hotel. Very good selection for breakfast. Good selection of dishes on the menu for lunch so though we were on B&B package so only had lunch at the hotel on couple of occasions...
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We have just got back from another fantastic holiday at Jardin Dorado. We love it here. It is a tranquil, scenic and spotlessly clean. The bungalows are lovely and all have their own patio areas in...
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What can I say Marta, is a very pleasant worker my children love her she always smiles and to me she was the only worker that stood out to me he was always very welcoming always asked how you was...
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Annoyingly I didn’t get her full name but Marta a lady whom works the restaurant and bar was a delight to be around. She had a smile on her face everyday, every second of my stay. Marta has a warming...
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Stayed here for 10 days and had a lovely time. Rooms were very nice bungalows, cleaned daily and large bottle of water left in room everyday. All inclusive options were good, range of choices for...
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We stayed here for 10 nights. We liked the accommodation and the cleaner was lovely. The food was very nice. The pool was nice and there was no race for the sunbeds. Very happy and would go again...
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Brilliant hotel, brilliant location, however, not really catering for British guests and the bar is a joke too, 1 person serving 90 guests, apart from that it's really nice and the staff are polite...
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Unfortunately the photo attached doesn’t show his whole face but it’s the best I could get .. Antonio’s attitude was absolutely foul and disgustingly rude everyday to not only my family but every...
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Really don’t like to put a bad review , but when you work all year around to save up and go for a week or 2 away to relax you can’t get to a hotel where first night not air con , went to reception...
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If you think you are booking a decent 4* hotel which is modern and slightly luxurious then unfortunately this is not the hotel for you. Me and my partner regularly stay in 4* hotels but I would put...
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Well where do i start.. ok let's start with the positives..
The hotel was clean. The rooms were always clean and Marta the waitress was so lovely. The pool was clean and everything was easy to...
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I would not recommend this hotel to anyone, the pool is very slippery on the edge, as I found out after slipping and needing 7 stitches on the back of my head. No warning signs at the time of my...
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We are here with our 2 children and the hotel is perfect for little kids. Everything is in ground level, enclosed, don't have to worry about kids running off or disappearing. I was worried about food...
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We stayed here for a week. The room was lovely and clean only problem was no bath plug. Asked at reception first day they said they would bring one. 3rd day asked again and was Still waiting on the...
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After seeing the pictures I was amazed and looking forward to this trip. However that was soon deflated when I realised that it was a buffet style for the food and that is where things go wrong. In...
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We came away here as a group of six myself my wife the two girl and Nan n grandad .
Can’t fault the accommodation lovely little bungalows with own terrace with table and chairs .
We had rooms next to...
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Hyvä ja rauhallinen hotelli, sijainti hiukan kaukana palveluista. Hyvä aamupala ja lasten (8-12 v.) mielestä erittäin hyvä uima-allas. Hotellialuetta hoidetaan aktiivisesti ja se on kaikin puolin...
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Just arrived back from an amazing two weeks. Lovely hotel with such a laid back approach. We went as a group of 7 (4 adults, 3 children 6,2,2) we asked in advance for rooms close together and were...
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Beautiful place, very clean, so much to do out and about. Reception staff were so helpful. Evening entertainment wasn't the best but it kept the kids happy. Pools were beautiful. Towels changed...
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Like every hotel this one has it’s pro’s and con’s. Personally if you prefer a central hotel like I would usually go for, then this isn’t the hotel for you. There is a free bus to the beach which is...
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Stayed for one week. Hotel is clean, quiet, good food and beautiful grounds. Kids loved the friendly club.
Only thing they could improve is management around the pool area. There is a...
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This hotel works for families with toddlers for so many reasons:
Compact complex with smooth paths perfect for buggies.
All accommodation is bungalows, so no stairs. Each one has its own patio...
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Really, really lovely mini houses. Went on short holiday with my another 3 friends (2+ 2). Staff was lovely, Nadezhda, Antonio, Isabel, Pablo (I'm really bad with names so hopefully I got it right...
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1st time in Gran Canaria. Accommodation were bungalows with a living area as well as bedroom; air conditioned and very clean plus patio outside. We went all inclusive; good variety of food and drinks.
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12 of us traveled to this hotel age range from 7 months to 76 yrs old (4 generations). The hotel is a circle of bungalows away from any roads (very child friendly) very few stairs around the hotel...
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First of all certain members were extremely rude, the food was cold most days with very little selection. Our suite on the other hand was brilliant, very clean and modernised which I liked. The pool...
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This hotel is absolutely amazing. The small villas are very comfortable and super clean all the time. The staff is very friendly and smiling all the time. They are really doing their best to make...
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We came to Jardin Dorado for one week and decided to go Half Board. First of all would say that only a handful of the staff were pleasant to us, the rest seemed unwilling to help and didn't make much...
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Beautifully laid out bungalows with gorgeous gardens all-around with your own little terrace outside. Well kept and clean pool area. Nice size rooms with queen bed and large pull out bed which are...
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We chose this hotel as it was situated between a few places and basically we couldn’t decide where we wanted to be!
The rooms were like little semi detached bungalows circled around the pool and...
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Having read some reviews on here we were a bit apprehensive, we needn’t have worried. Accommodation is little bungalows arranged in a circle around the pool and bar area, they are spotlessly clean...
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Only stayed here for a week but loved everything and every minute of it.
The staff were so friendly and very happy to help with any questions or needs.
Food was gorgeous although we only went B&B...
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This complex has been good to us twice before, staff friendliness and service second to none. Food has been amazing definately going again within the year. The complex has just the right amount of...
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Enjoying our last day by the pool and I have to say it has been fantastic. The hotel is lovely , you have your own spacious bungalow with a mini fridge which we think is important. Very clean and the...
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Another amazing stay with the Hotel Jardin Dorado in Maspalomas.
My 3rd stay at this hotel and again wasn’t disappointed.
Great modern bungalow apartments and a beautiful poolside area to lounge...
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It’s the second time we’ve been to this hotel the first time was last year with me the wife and the kids and we really enjoyed it, this year we went with my parents and my friends family.
This year...
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This is our second visit to jardin dorado and it was just as good as our first trip last year.
We went for 11 nights at the the end of May and have to say it was still as lovely as before. We were a...
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Stayed here for a week at the beginning of June & can honestly say we would 100% stay again.
Friendly staff, especially Isobel that worked in the bar/restaurant. Rooms looked exactly like the...
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We visited here in February & really enjoyed it! So much we have booked up to go again in September! We found the hotel had everything we needed, i really liked the apartment style rooms with their...
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For what we paid we were very happy. Yes it's a bit of a walk from shops and beach but you can easily see that for yourself on Google maps before you book so don't book it if location an issue - we...
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Very disappointed with the facilities at this hotel. Rooms are advertised with "air conditioning" but can confirm they are so old and in disrepair that air conditioning is not effective. This...
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I have just returned from this hotel after a 5 night break with my wife, my 11 month old, my in laws and brother in law and his family. The rooms are in desperate need of a bit of money spending on a...
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Absoulutely fantastic family holiday great food great room great pool great gardens great drinks
Would recommend anytime cant wait to go back
Staff very friendly and attentive
Free shuttle bus to...
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Just back from here today and although my partner and family had been here before last May, given we'd only paid £350 for All Inclusive each (without flights) I have to say I wasn't expecting much...
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Just back from this brilliant hotel and what a time we had, so relaxing and enjoyable.
From start to finish the staff where fantastic, very helpful and friendly, the food from breakfast to snacks to...
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We stayed here as could not get into our usual accommodation. We found this accommodation to be good value in a nicely presented resort. Nice pool/bar area. Our room was clean and the bed very...
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Don’t be fooled by the pictures on their website. Rooms are dirty and in need of a serious refurbishment. Food at the buffet is just awful. For safe box you need to pay extra and there is no kettle...
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Good choice of food and a 'cook to order' service at each mealtime. Omelettes were particularly nice at breakfast, nice clean restaurant, rooms clean (albeit a little tired however, we spent very...
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My wife and I enjoyed an excellent week at the Kissos Hotel. The staff were always friendly and helpful, the facilities were maintained to a high standard in terms of cleanliness and working order...
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Suite Hotel Jardin Dorado is great if you are looking for a relaxing holiday. Right next to Maspalomas Golf Course..its more like a holiday village with your own bungalow the swimming pools are in...
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This hotel is a little out of the way of the main Madpalomas or Playa de Inglis areas. A 30 minute walk takes you to these areas or the hotel provides a free bus, all with limited times.
The rooms...
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we read mixed reviews about the hotel before going and so were a little hesitant however we had a great stay at the jardin dorado. The staff were friendly, Jose Luis on the bar was excellent and...
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This was a really lovely family holiday. It was fairly busy but not so busy you couldn’t find a lovely place for your sunbed. All was very relaxed, and the staff were very helpful and friendly. We...
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We had a brilliant holiday the hotel setting is great, a small garden area for your kids to play in beside your room and the pool area was great especially the spa pool., the staff were amazing and...
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We have visited this hotel between the 8th July-15th July..
1. FOOD- we were all inclusive but this hotel shouldn't be classed as that. The food is limited and all tastes the same. There is only...
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We enjoyed our stay however it was lacking in some respects.
Firstly it's out of the way of the busier resorts so if you're after nightlife it's probably not for you. My husband likes to take long...
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This was our first trip to Gran Canaria and I'm sure it'll be our last. My partner and I stayed in the hotel for 7 nights, over all the hotel was just okay and most definitely not 4*.
- we arrived...
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I would have reviewed the hotel as very good except for two things but first the positive
Well as you arrive yes it is out of the way and you think your in the middle of no where but is a short taxi...
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Extremely nice layout with separate bungalows arranged in a circle around the communal facilities. Bungalow spacious with outdoor area. Bathroom could do with refurbishment and lack of sufficient...
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Been to Maspalomas many times. This is the first time we've agreed not to return to this accommodation. The surrounding area is like a war zone. Cracked and upturned pavements, of which kerbs were...
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I will get the negative bit out of the way first, the hotel is starting to show its age and could do with some modernisation, especially the bathrooms but other than that the hotel is excellent.
The...
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We've stayed in a similar complex last time we came to G.C. We'd read mixed comments about the Dorada, but mainly good. As far as we're concerned, it did exactly as promised and expected. As with ANY...
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Just come back from a 5 day break. Lovely complex, all the accommodation and site very clean. Plenty of choice at mealtimes and a good bar at night. Not much in the way of entertainment but that...
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Relaxed and friendly.
Great Sun loungers and pool. Very comfortable suites. Cheap taxis to local resorts as you don't always want a 40 minute walk to them. Not much to do locally but a decent...
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Having lived on the island for many years we chose this as our base due to it’s location, for our recent visit. The grounds are clean and spacious, like wide are the rooms. We asked for a kettle at...
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I booked this holiday as a surprise for my boyfriend. This hotel was supposed to be 4 star. It was NOT 4 star, it was very basic and needs a lot of attention to it.
We were supposed to have a double...
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We stayed at the Jardin hotel for a week in February and although it is a very nice clean hotel I wouldn’t say it met a 4 star standard. The hotel facilities are good, however we didn’t get to use...
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The overal appearance of the Hotel is very good ,The bungalows were clean with nice bedding although a little sparse (a picture or two would make it little more homely.) Our problem was with the...
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Apartments nice and clean, bathroom very dated though. Back door leading to a small yard is not very pleasant. The gardens are immaculately kept, best we have ever seen. Food very varied, the only...
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jardin Dorado
We stayed for a week around February half term, all inclusive. 2 adults and 1 seven year old, travelling with Jet2.
Accommodation
Studio based bungalows, with a large sofa with a pull...
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stayed here for a week was worried about some review on here ,it was a lovely place very chilled out staff were friendly very quiet food was ok and a lot of choice only 5 euros to town would come...
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We have just returned from a week at this nice resort. The reception area was very clean and the staff are really friendly. They gave us all the information we needed with a map of the complex...
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Positives:
All staff friendly and welcoming, the man on reception who checked us in was lovely, wishing us a pleasant flight on way home and was very informative and helpful.
Room was as...
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Stayed here for 1 week in February. Was so lovely and would definitely stay again. The rooms were clean and tidy. The staff were very friendly and there was plenty of food choices - would just...
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stayed here last february2017 had an amazing time.we decided to return at the same time this year,and we were not disappointed .our room was spotless large very comfy bed ,all the staff are lovely...
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I don't expect to get cold food in a 4 star hotel. The food is cooked chilled then put onto warming tables-outside tepid inside cold-plates cold stored on shelves near to the floor, covered in...
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We had dirty bathroom floor and broken tiles. Also cockroaches in the rooms. The food was not very good it was cold not even warm not too much choice they did a bar b cue on two night and this was...
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After reading some of the reviews of this hotel, I was extremely nervous about my trip to this hotel. I am happy to say that I really enjoyed my stay here. We stayed in February 2018 as a family of...
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The best thing about this place is the gardens the apartments are set in and the pool area. The apartment is basically furnished and clean if a little soulless. Nice patio area and enclosed sun trap...
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We arrived to a friendly clean bright reception area.
Our room/bungalow was clean and quite spacious. Could not fault it. Easy to reach all the hotel facilities.
Outside was a small private patio...
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My partner and i stayed here from the 28th january check in was swift with pleasant staff the hotel grounds and bungalows well set out and very nice ,the place is spotless a credit to the staff,
We...
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This place could do with a complete overall the state of our room was at least very bad, food was always cold. We did ask to move, we were told they were full, i could only count about 50 people each...
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Stayed All Inclusive at Suite Hotel Jardin Dorado in January 2018. It is a nice hotel though in need of more staff, particularly on an evening around meal times. Food was ok, but wouldn’t like to...
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Me & my partner came here, June 2017 for 5 nights. We Orginally booked & paid to stay elsewhere however our original hotel was fully booked so we got told we would be staying at Jardin 2 days before...
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this hotel is not 4 star more like 1star , looks lovely from outside , but inside rooms are tired , bathrooms very poor , food is not great, and is not refreshed quick enough, the inside bar is...
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I loved the actual place. The rooms are nice and clean and serviced on a daily basis. The food is ok but nothing special and can be a bit bland and it feels like the same food is put out in...
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Would say this is a 3*, not a 4* . Semi-bungalow type accommodation, which although basic, were very clean. All staff great, very friendly & polite. Food choice wasn’t massive, but that was more down...
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Food choice minimal, not refreshed, often cold, no drink service, local spirit drinks terrible, inside bar hardly ever available, no where to go in the evening except for outside which gets very...
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We booked this hotel at the last minute for a winter sun break on reading the reviews it did not seem too bad so we splashed out £1500 for a weeks all inclusive break hoping to have a relaxing break...
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The room is very basic. No decoration on the wall or anywhere else. The electric light is weak and with a blue - green color - which makes my wife look a little like an alien - not so romantic. The...
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We stayed at Suite Hotel Jardin Dorado for a large birthday celebration, in total there were 27 of us!
The rooms were spacious, clean and comfortable - the cleaners did a great job. Some rooms were...
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The accommodation was clean, tidy & nicely positioned including the gardens. If all inclusive you may want to eat out to break it up. They need perminent staff available at the bar during dinner. The...
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Have stayed for a week staff are friendly especially the staff that are in the food area, place is clean and tidy although rooms could do with a bit of a refurb. Taxis are cheap although a lot of the...
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We stayed for a week over the new year with friends. Our bungalow was lovely and overlooked the golf course.
On New Years Eve we had a gala dinner which a nice surprise. Food was great, even had...
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We stayed here for two weeks in Dec 2017 for the second time and really enjoyed it. The hotels is set out in large grounds that adjoin a golf course; the hotel is situated in between Maspalomas and...
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Summary
Basing this on comparison of other 4 star stays in Gran Canaria and Spanish resorts.
This is a firm, middle ground, 3 star establishment.
Stayed from New Year’s Eve for 1 week with kids 3...
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Me and my hubby stayed here the week before christmas all staff are friendly and hard working we loved how the little bungalows were in 3 circles around the pool/restaurant areas our room which was...
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Just returned after Christmas and New Year.
Firstly some positives.
Gardens clean and tidy and friendly staff.
Near to the golf club, 12 mins walk.
Good value for money when part of a Jet 2 package...
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Everything is fine and recommendable with an engaged Service Team.
One exception, for what reason so ever, MANAGEMENT does NOT allow to have sunbeds infront of bungalow .... pretty stupid... no...
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Stayed here over the Xmas period, the resort is only in the 3 star grade and rooms very basic and run down - however the staff are very helpful, and I enjoyed staying here for the peace and quiet but...
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This was our first time at Suite Hotel Jardin Dorado although we have been to Maspalomas for the last 2 years this was the best accommodation we have stayed in. The room was spotless, the food was...
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start with the positives:Price good deal with Jet2 £480 pp for the week all inclusive
good flight times/luggage allowance/ transfers.accomodation good prior to arriving requested two single beds and...
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Me and my partner stayed here for 5 nights, our bungalow was spotless. General wear and tear but nothing to worry about. The pool area was clean and kept tidy. The only thing I would say is you...
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I am sorry to say this establishment is very poor and definitely not 4*. I stayed with my two daughters and grandchildren in two bungalows and I am sorry to say we were all extremely dissatisfied...
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We spent 10 days at Suite Hotel Jardin Dorado.
This is graded as a four star plus hotel by Jet 2 holidays but it certainly is not anywhere near this although we felt that we were charged four star...
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Just had a lovely week here, very clean place, location is abit out of the way a good half hour walk to the beach and a taxi ride from the town centre. Great choice of food but could be kept a little...
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We holidayed at this complex in Nov 2016 and enjoyed it so much we decided to go back again for November 2017 to celebrate my birthday. We arrived and noticed a brand new reception area, very smart...
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A great hotel, with excellent amenities. The room was spacious, and the pool and pool beds very clean and nice. Polite and nice staff as well - always getting us a taxi when we needed. The breakfast...
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We stayed at this hotel for 9 nights all inclusive as a group of 3 couples. The rooms had been refurbished and were clean and comfortable The bathroom had a bath and shower combination, but the...
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I have recently returned from a hugely enjoyable, week-long stay at the Jardin Dorado where my expectations were certainly met, and indeed exceeded in some areas. We were a group of nine, including...
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Just back from an AI visit with Jet 2. On arrival mid afternoon our room wasn't ready so we waited at the pool bar. When we got to our room we were locked out and after more waiting we eventually...
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I stayed at this hotel for a week, having booked four star accommodation I certainly expected a bit more.
Check was quick and easy and the receptionist very pleasant. Within moments of arriving we...
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just spent week at this hotel. to judge it fairly depends on your needs and what you want from your holiday. If peace and quiet your thing, then this place would suit you great. Hotel is very quiet...
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Just had 11 days here.
Lovely place.
Very clean
Staff are amazing. Work very hard and probably not enough of them.
Food is typical all inclusive buffet but very good.
Not a place if you get bored...
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Would not call this a 4 star hotel maybe a low 3. Staff are very rude and make you feel uncomfortable. Food is ok but same kind of foods each night. No night entertainment so pretty boring . Taxis...
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Great break in a very nice location.
Very enjoyable time spent at this hotel & resort. The Hotel has a few niggling problem - otherwise I would have given it a better review.
I’ll get the annoying...
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Stayed for 4 nights here with some friends. Great location, very clean and tidy and plenty of sunbeds for sunbathing. Bungalows are very clean and tidy and well maintained. As are the grounds. Was on...
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I was surprised to read negative reviews as our experience was excellent. The layout of the complex was inventive and worked exceptionally well. Although the hotel was fully booked there were never...
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Bungalow at poolside was excellent,Cleaned daily,fresh towels etc.Staff very friendly abd efficient.food was gret,with plenty of choices,only complaint ,the food was not hot enough,and if this is...
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Sad to see some of the negative reviews, im back after 10 days here, start with the accomodation, bungalows was clean and tidy, basic and tiring a little, room service were there daily including...
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Just returned from a week at this hotel and I have to say I was extremely happy and would recommend this hotel to anyone. I had read previous reviews and was a little concerned but my experience was...
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Came here for all inclusive in mid sept. Nice pool area and our bungalow was nice apart from I couldn't close the bathroom door. The cleaners must only make the beds and go as I had glasses from the...
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We stayed here back end of September beginning of October weather was stunning never dropped below 28 degrees. Maspolmas is a beautiful place but we used taxi to get around as not within walking...
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This was our second stay at this hotel and as last year there was nothing to complain about.This year a new reception area has been built check in was quick and easy. We arrived after the restaurant...
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We genuinely don't have anything to complain about. The accommodation was spacious and tidied daily. The pool was superb, out 4yr old spent 10days in it. The food was great and a good quality...
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The hotel food was terrible the accommodation very basic definitely not 4star the hotel was near
Nothing every day was cold food morning and night lunch was a continuation of night before dinner
The...
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Just got back from a 10 day stay at this hotel and first impressions seemed all good . Room was ok however a few cracked floor tiles n plug sockets not fixed securely to the walls ,we had a small...
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Nice resort, half way between Maspalomas beach and the city centre, perfect if you want to enjoy the day on the beach and go out for a couple of drinks to the busy and lively bars and pubs. The...
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We stayed at this hotel the beginning of September.To be fair we had read a lot of the reviews and always go with a open mind and take all reviews with a pinch of salt as all opinions vary.
here...
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This is not like your normal high-rise hotel complex.
Jardin Dorado is made up of lots of little semi-detached bungalows are situated in a circular fashion to which all of the amenities are...
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Wow is all I can say! I've never seen a place like this! How it can be classed as a 4* hotel is beyond me. I would say a low 3* at best. Myself and my partner checked in at the end of August. The...
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I and my boyfriend stayed here for 10 nights. We both enjoyed our stay and liked the hotel, however there could be a few improvements.
We did our research and expected that the hotel was far out...
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My girlfriend and I just left this hotel where we stayed the last week and I thought I would leave our opinion here for everyone to read.
Our overall experience was very good, the staff is really...
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Last minute booking away, pictures looked nice so booked. Looks exactly as in the pictures and the little apartment rooms are a good idea, all very close to food and the pool. Little supermarket just...
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I've just got back from here, and purposely made a TripAdvisor account to help any future travelers thinking of staying here. DON'T! We arrived and found ourselves wondering the hotel as the...
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We had a great time staying at the hotel for a week! We would definitely go back here! For such a low priced hotel we couldn't really ask for anymore. I personally do not think this hotel deserves...
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I stayed here with my hubby, son and daughter and have to say was pleasantly surprised considering what we had paid to stay here. We booked through Sun-master and paid £1600 for a week all inclusive...
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This hotel is NOT a 4 star hotel. Don't get me wrong, it could be.....but?
The rooms are not separate at all so if you are wanting a door to close on your bedroom you can't, I think the pics we saw...
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Honestly. Just don't. Literally stay anywhere else. Buy a hammock for €10 at Decathlon and sleep in the mountains. You'd enjoy your stay much more.
First of all, there are cockroaches. Yes, Gran...
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Just back from 11 night stay at this resort. Firstly the staff work their butts off, long hours and still have a warm welcome for everyone. Food was great, fresh fish, meat cooked daily, bbq on a...
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Just got back from a great 10 days ,
Can't fault the hotel , one of the best rooms we have stayed in massive in size.
Great view over the golf course.
Cleaned daily , fresh towels daily
Great staff...
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The rooms do not look like the pictures and it's not a 4 star resort. It's OK...ish. I would expect at least towels at a 4 star hotels. When we arrived we were surprised to find just 2 very small...
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Just got back from a weeks stay here
we had a great time here
Very family friendly,
Lovely pool area
Very clean (rooms cleaned every day)
Good shop opposite, stocks all holiday essentials
Staff...
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Firstly if looking at this hotel do your homework, check out the location I did and had no unpleasant surprises. DO NOT PAY TOO MUCH ATTENTION TO THE NEGATIVE COMMENTS. Apartment/bungalows clean and...
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Just returned from 2 weeks here & had a fab time. Was a bit dubious after reading some reviews but had no bad experiences at all. Place was tidy with staff constantly cleaning especially around the...
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Recently returned from the Jardin Dorado, and had a really nice relaxing holiday, hotel is exactly what we expected as is the location as we had researched it before booking. The hotel is very clean...
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Just returned from a fabulous two weeks at Suite Hotel Jardin Dorado.
The whole resort is spotless due to the continuous hard work of the staff. Rooms are cleaned every day and could not find...
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Ignore the negative reviews! Rooms are clean bathrooms are a bit dated but clean (the mirror had started to fade around the edge and some tiles where maybe cracked but had been grouted so all was...
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Location is not as advertised. There is one shop across from hotel and nothing else. Cannot walk to resort although it states 1.5 km from centre. Needed bus or taxi. Not 4 star. People staying at...
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The hotel was quite nice.
Apartments nice, good size, clean.
Ideal for families with kids.
the minus was the entertainment, there was no animation almost at all! no aerobics in swimming pool etc...
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Just returned from a fantastic break at this hotel. Friendly helpful staff, great food with lots of choice. Free bus service into Maspolomas which was lovely to visit and also to Playa de Inglas...
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Firstly I would like to say, staff lovely, and the suite was very nice, very roomy but air con a little less to be desired!! We went all inclusive, not much choice, food all fresh, but not to quality...
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Just got back from a great 7 days at this hotel. The place is great for kids (2 and 5) and very clean. The pools are great and a good size , sun beds competitive but plenty. Our bungalow was good...
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On arrival at 830pm the hotel allowed us to go for dinner before checking in,this was appreciated.Checked in and were given our room.Extremely disappointed when we arrived at our room which is...
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Really good value for money. Everything was clean and tidy. Quality of food wasnt upto much (coming from a vegetarian) but we ate out most of the time. Quick trip in a taxi to Maspalomas for food and...
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my mobile a galaxy s7 phone was knocked off the table by the cleaner. The hotel manager has promised the hotel will pay for this but is now ignoring my emails! The hotel does not want to pay for this...
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On arrival late at night the hotel had prepared a cold salad for us as we were after the the food had stopped being served. This was very appreciated. We found the staff very helpful. The rooms are...
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The cleaner brokew my friends Samsung S7 but the hotel manager would not pay for the replacement despite promising they would via email. Now he is having to take them to court about this issue which...
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Had a lovely stay at this hotel, food quality was high and the prices were excellent.
Had a problem with final bill as I made the mistake of paying cash in the restaurant, no record of my payment...
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I travel the world for work and stay in hundreds of hotels so have a fare understanding! Was worried about coming here after reading negative reviews don't be it's lovely .. clean tidy pretty and...
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Absolutely love this place!
Accommodation is lovely, standard but very nice,cleaned to a very high standard every day also a change of towels everyday.
Food
Standard all inclusive food..not once...
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We have just returned today from a 2 week stay at this hotel we had a great holiday. We arrived about 9.30 at night the receptionist was very helpful as we were 2 families traveling together we...
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After reading mixed reviews I stayed here with an open mind... but unfortunately I don't feel the 4 stars were appropriate.
We were half board for 11 days staying in room 126 & booked via travel...
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Really pleased with our holiday, complex clean, excellent staff, feeling really rested, opportunity to be on the go everyday but also able to chill and relax by the pool if you choose to, plenty of...
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This is the third time we have stayed here.
This time the hotel as gone down hill. We stayed self catering which when I booked showed the kitchenette on the photos. When we arrived all the rooms...
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Stayed here in mid June with my wife and 2 year old toddler
On arrival the check in was very quick and Maria (think that was her name) gave us a quick short introduction about the hotel, meal times...
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Came back from this hotel yesterday, we had a fantastic time, we went with jet2holidays and I can't fault them at all from the time we arrived at the airport going to coming home, they are the...
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We stayed for 4 nights from Sun - Thurs, if you are getting transfers with A2B ( or probably any other coach company) I highly recommend getting a taxi from the airport to the hotel, it may cost you...
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This is a beautiful complex! Its is peaceful and relaxing (no day time staff asking if you want to join in any games, so if you need or like these opportunities, they aren't here, however 4 out of 7...
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Very nice hotel. The staff are very friendly. Especially Jose and the man on front reception who kindly delivered our complimentary bottle of plonk and fruit sticks. Unbeknown to us😁. Taxi are nice...
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Very miserable staff (i can't say that for all staff but majority of them), wouldn't change room for us even though we had requested two together even though room next to us was empty until day...
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My partner and I went here last week. I was nervous before I arrived as the reviews had gone from good to poor pretty quickly. However I was pleasantly surprised that when we got there. We arrived...
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If it's a relaxing comfortable quite holiday you are looking for then this is it. This resort is ideal for families with young kids as they run theirselves ragged in the pool and the playground. The...
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First experience with jet2holidays flights there and back good professional staff very helpful 10/10
this hotel.....forget better ones about believe me
Food substandard ,cold , tasteless,no...
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We had a great stay we were there just to relax and we did, area was quite quiet. Room was a good size for 2 of us clean and comfortable with a fridge and air con my only criticism would be it was...
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Having just returned today from a week here, I'm very surprised to read one or two of the recent more negative reviews.
The rooms were very clean and comfortable, with each apartment having its own...
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We arrived late at night the restaurant was open just. The reception staff were very polite and asked us to go and eat and everything would be ready when we got back it was. The food in the...
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Rooms are good size and very clean. Good shower pressure and no issues getting hot water.
Restaurant is clean and food is good typical all inclusive buffet standard - a little frustrating that once...
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Room a little 'tired' but spotlessly clean.
Food was excellent and plenty of choice.
Staff were helpful and friendly.
Pool and sun beds good.
Entertainment was dull but personally this didn't bother...
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Stayed here for 10 days from 20th may and couldn't fault anything nice and private bungalow would recommend staying here could have done with a kettle although we took our own staff were friendly and...
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This is definitely not a 4 star and it says on the selling point. Where do I start? We arrived there on a Thursday night after 4 1/2 flight to greeted by a moody gentleman that didn't really make us...
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The photos were nothing compared to what we expected when we arrived. The rooms had two single beds instead of one double bed and if we moved the beds would split in half as there was nothing holding...
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The hotel is well kept and the 'villas' are very pretty. In general the whole place is very well maintained. Food was good on some nights but not consistently. We ordered food from the pool menu to...
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Just got back from staying a week at Hotel Jardin Dorado. We had a great week . Staff lovely, hotel clean and well kept. We had a lovely peacefull week. Food was good and tasty. I liked it because...
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About to go home tomorrow but had an absolutely superb week here. Peaceful surroundings and a fantastic atmosphere to the place. If you are after entertainment its probably not the best place for you...
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Had a fantastic time complex was immaculate, staff were all friendly and helpful. Pools are fantastic no issues with getting sun loungers. Food was fantastic wide variety of international food, we...
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First impressions of this place was nice. Grounds very clean and tidy with attractive gardens, nice pool area with a large pool, bungalows a decent size with comfortable beds. The bungalows could do...
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Stayed here for a week 7th may to 14th may, hotel is clean food is nice alot of options to choose from. Staff are pretty helpfull and friendly. The entertainment was not really entertainment (a man...
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I can't recommend this hotel enough, for the price we paid we were really pleased and found it extremely good value for money. The room was nice and clean, we had a leaking tap the first morning...
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This hotel is perfect for a family getaway...... No high rise hotel rooms here, just lovely little private bungalows surrounded by lovely gardens and a patio with chairs, table & parasol.....
Our...
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Each group gets a 'bungalow' type accommodation with a front and backdoor. Inside is spacious and air conditioned. There are two distinct spaces,although not actually separated. One is the sitting...
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Really enjoyed our stay. The semi-detached bungalows were adequate for our holiday comfortable. The Staff were really helpful and friendly. Food was good and cleanliness of the resort very good...
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Stayed for 5 nights during Easter hols. Booked last minute and had no great expectations. Room was nice, clean and tidy. Resort area clean and well kept. Pool area very nice. We upgraded to AI. We...
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We're here for 5 nights on an All Inclusive package. Really nice to stay in duplex accomodation instead of in one of the towering unit blocks that are everywhere here. We were able to sit outside in...
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We arrived on the night at 10pm where we was greeted very nicely with the instructions and card to enter our room. The nightmare started where we had to walk in the dark with all our luggage 3 times...
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Having read previous reviews I wasn't sure this place was going to meet our expectations... i was so wrong!!! We arrived and walked straight past reception (easy enough mistake to make), staff...
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Nice semi detached bungalows on a small complex, white washed and clean looking on the outside, yet very tired looking on the inside. Swimming pools look nice from a distance, yet dirty on entry...
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We have just returned from 11 nights all inclusive via Jet2holidays and cannot fault this hotel at all.
We had a great time we went as a family of 4 with a 7 and 13 year old via Jet2holidays and it...
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The suits are lovely Well furnish and very comfortable Only the usual on the TV
We had a suite near reception and the restaurant WI fi wae good in the recepton and nearby Heated pool next outside...
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The food was great with lots of choice and variety.
The rooms were cleaned daily and were airy and comfortable.
A very well run complex we would happily go back again.
The pool area was never too...
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Just came back from holidays and I have to say it was one of the best hotels I been in Canary Islands. The staff was amazing, specially Antonio (very funny) . The kids animators done wonderful job...
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We stayed here for a week at the end of March 2017, had lovely weather, the apartment was clean and had all we needed - as well as the obvious (bed, couch, bathroom) there was plenty storage/cupboard...
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Good location near Maspalomas, free shuttle bus to the seafront, about 1 mile walk. Staff friendly and apartments clean and all on one floor. TV as usual poor with only BBC World and 1 US channel in...
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nice quiet friendly hotel.
all inclusive option is the way to go.
bungalows are modern clean and the grounds are well kept.
pool isn't heated, lots of sunbeds.
it is a 2 mile walk into maspalomas...
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This was our second visit in 6 months. The room was good with views of the golf course, we stayed in February and although the weather was good the pool was cold and could do with some form of...
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Semi detached bungalows. Lovely landscaped gardens, greatly enhanced by astro turf, which actually looks really good. Food, oddly enough, as mostly all the huge array of dishes were very tasty...
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I have to say we enjoyed our stay at this hotel. There were a few people moaning that the rooms weren't up to scratch and they were bored. It's definitely a 3 star and not a 4 but the room was more...
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We have just arrived home from Jardin Dorado. . The rooms were large with plenty wardrobe space and shelf space. Beds were comfortable and the rooms were spotless. Kitchen area leaves a lot to be...
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This looks really appealing on the website, but I do think this is a resort recently purchased with a lick of paint so far to try to make it pretty.
The rooms are very ordinary, and quite run down...
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I visited suitesJardin Dorado for a week February 25th 2017 with 3 friends , all in need of some sunshine and relaxation .
I had requested 2 outer circle suites , and was very happy to find on...
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Bungalows very adequate and clean. Location was fine for us but we like walking and it was 20 mins to maspalomas one way, and the same to the start of Playa del Ingles the other. Easy to get buses...
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Returned home on 19 March after a relaxing week at Jardin Dorado. Hotel is well set up with all accommodation being bungalows in an arc shape on 3 rows. Accommodation is comfortable, clean with...
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My husband and I and two of our friends holidayed here for 11 nights. I can honestly say that this is amongst the nicest hotels we have visited, and we have visited a lot, travelling abroad 2 to 3...
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Excellent, warm and welcoming service from day of arrival to day of departure. Staff were so friendly and efficient.. Wide choice of dishes available at buffet to suit all tastes and pool bar open...
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Room for improvement. .. nice and clean staff friendly.. snacks in between meal times poor.... food average... not much entertainment... not a four star... lot of potential here... not enough...
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Suite was a good size, but could do with refurbishing.
The food was plentiful and different most days and the service was good.
We were only half board which seemed to cause a problem as everything...
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Stayed in better but also stayed in worse, the hotel is nice with bungalow style rooms in a circle around the pool, no where near full occupancy when we stayed so plenty of room in the restaurant...
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Hotel Jardin Dorado, was a very clean hotel, set out in three circles with all facilities in the centre, all areas of the grounds were beautifully maintained. Rooms were in bungalow style each unit...
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On the plus side, the rooms were clean and well maintained with a peaceful and private setting. Fridge in room a nice brucie bonus.
Food was plentiful, but worth getting there early when the food is...
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Stayed here for a week, and had mixed feelings about the hotel. The staff on arrival were somewhat rude to another young couple with a small child and us as we were checking in. There was not a...
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Just returned from a 2 week stay at this establishment and overall was pleased with our stay. The staff were cheerful and helpful and there was an endless supply of food and alcohol as we were on...
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The only negative for this hotel is the bedroom and bathroom were tired and in need of a makeover. Having said that they were very clean with towels changed daily. The food was very good plenty of it...
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The staff were fantastic couldn't do enough for you. Accommodation was comfortable (the beds could be a bit softer but that is personal preference) The food was fantastic and always different choices...
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Not sure why there are bad reviews either, Spent a week here, (10 of us) No complaints at all. The Accommodation is as bungalows, much better than hotel rooms- Kept clean every day by Mady, fresh...
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I stayed at this hotel for one week in June 2014 and have just been for another week. The place had not changed and still offers a great value for money holiday, close enough to activity if you want...
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Spent a week here during February half term; very happy with what we got. Booked on a package via jet2 who weren't great but once we got to the hotel no complaints. Stayed in room 329 with great...
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Omg "bad reviews!!!! I think NOT..... HAD AN ABSOLUTELY Fantastic time, the staff amazing kind wonderful people, especially Antonio, Jose, Natalie, our anniversary they laid out a special table, my...
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Clean and tidy bungalows, great for 2 adults, but would not be as good with older teenagers, we got two for the comfort of all, staff are friendly. The maid service is excellent. The all inclusive...
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This was our first time at Jardin Dorado but it won't be our last. The accommodation was excellent, individual bungalows with our own small garden. The bedroom, living room and bathroom were all...
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Very clean and private accommodation. Also spacious. Staff friendly and helpful. Very relaxing . Would definitely return to this accommodation in the future. Had a lovely time. We also had breakfast...
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I was worried about taking my family to this Hotel because of previous comments on Tripadvisor. I should not have been worried at all what a great hotel this was, so clean, great room size, wonderful...
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Stayed here for a week from 18-25th Feb. Beautiful hotel grounds, hard working staff, bungalows clean and comfortable, buffets with plenty of choice. Excellent pool area and 20 minute walk to...
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Hi everyone. I want to start by saying DO NOT let the negative reviews put you off this hotel. Frankly after visiting I've no idea where they stayed but it was not where I was.
The hotel grounds are...
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We went to this hotel in the Feb half term. The children loved the pool facilities, we found the food to be nice most of the time it could have been warmer . The accommodation suited us 2 adults and...
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Stayed here for 4 nights from the 15th - 19th Dec. Cannot fault the hotel, staff friendly and helpful. Good choice of food and drinks, very relaxing and quiet. Rooms clean and modern, pool area clean...
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Short and sweet, this is a fantastic well managed hotel with genuinely happy friendly staff! I stayed for one week all inclusive and will happily return in the future. Food is fresh and varied...
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We came here in mid January for a rest, and some winter sun, and were not disappointed.
The hotel has very helpful friendly staff, is well laid out, excellent food and the pool was welcome. My only...
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Ahhh well,here i go again! Im just back from my second visit here,i have never ever in my life returned to a hotel for a second time due to enjoying new places!!! HOWEVER,i had to go back! This...
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Had a lovely time here. The bungalow was clean and comfy. As usual no kettle but reception provided one immediately when asked. The complex is spotlessly clean and the staff are friendly. We were...
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This hotel is brilliant, Our room was spotless and really comfortable. The grounds and pools are kept immaculate .All the staff are lovely very friendly helpful and always with a smile.We went for...
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Just returned after a chill-out week, couldn't fault anything. The food was excellent, if you couldn't find anything to eat of your choice your shouldn't be away from home. The staff we're 1st class...
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We stayed here for 10 nights.
The weather was amazing the location was brilliant and we found a huge amount to do out and about.
Food: Excellent standard. BBQ was nice at weekends. There was always...
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This place needs some money spending on it. We had 3 rooms here at Christmas as the first was very poor with no heating as stated. When we stayed it was cold on an evening and there was no heating...
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This is a complex which is beautiful by design and very clean around the whole place. On arrival the welcome was very warm, looking at the bungalow style accommodation was very impressive, then we...
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Just home after a fantastic holiday
Hotel is lovely and spotless . Our room was ideal, fairly modern room plenty of storage , small fridge and outside drying area . Cleaners were in daily...
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What an amazing holiday we have had! Staff were fantastic, the food was very fresh, excellent choices for every one! I am on slimming world diet..the food was great for me, and beautifully...
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Firstly like to say how lovely the hotel was and also very clean. First thing I could smell when we arrived was cleaning products. We went b n b and enjoyed the buffet - plenty to choose from.
Only...
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Went for two weeks over Christmas 2016. Pretty grounds and pool area with comfortable, clean white bungalows overlooking the golf course.
Well maintained and a lot of space - never crowded. Huge...
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Accommodation is excellent, very clean although bathroom a bit dated but doesn't detract from comfort. Staff are professional, friendly and courteous. Free bus service to maspalomas beach/town only...
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The pool was nice and big! A lot of sunbeds. We were disappointed with the cleaning of our rooms. After reading previous comments, we didn't expect too much. Although one day, we wanted our bedsheets...
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Stayed for 10days in January ,pros,great value for money,food quality very good,staff very helpful, went all inclusive drinks usual fair,free bus to the beach where you will find a nice veriety of...
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We stayed in from January 7th for 5 nights and found the hotel to be a very pleasant place for a short, economical winter break sun chasing. We were all inclusive ( which I would recommend) and found...
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Well this looked good on paper but not my cup of tea. This is a hotel for tourist if you are one this is for you. Meet Martha at reception this girl makes you feel at home and good looking.When you...
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I have just returned from a two week stay in the Suite Hotel Jardin Dorado in Gran Canaria. This was our first experience with Jet2 and we were very pleased with the efficiency of the checking in...
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We stayed here over new year with our 2 children. We had a great time, the bungalow's where great, really good size for a family of 4. Our bungalow was just across from the pool and we had the sun...
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Room was rubbish chipped tiles and just dirty . Staff were rude apart from maybe a couple. The woman behind the desk is terrible but the larger man is actually a really nice guy. Food again rubbish...
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Came for a Christmas holiday with the family.
Food disgusting
Pool beds dirty
Pool not heated
Staff beyond ignorant!
Entertainment non existent
Rooms smell of damp, bed sheets changed once in ten...
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This review is of the food (buffet) and entertainment only. Came here for the international buffet. Quite disappointing, less than average quality of food, although the restaurant looks very smart...
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Shocking- not 4star accommodation as advertised! I would have said more like 2!!
This is far from a family hotel as is boasts. The pool is freezing - the entertainment is non existent.
The food is...
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Travelled here for the second time only to find company had changed hands. Food had stayed to the same high standard. Accommodation although dated was very clean and infact cleaned on a daily basis...
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Went here for Christmas thankgod it was only for a week our bungalow was ok never got cleaned in the time we got there only had bin emptied everyday also clean towels never changed bedding all the...
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Possibly the worst complex I've ever visited.
The bungalow was dirty dark and needed a revamp as does the rest of the site.
The decor was from the 70's .
Stayed one night and asked to be moved.
our...
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Positive: Very very good food with variation, nice staff, clean, nice neighbourhood, free bus to Maspalomas and Jumbo/Playa de Inglés, own entrance to small bungalows, feels private and small hotel...
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Stayed here for 4 nights from 27/11-1/12. Rooms are well maintained, very clean and spacious. Only negative is not having kitchen facilities. Stayed on a b&b basis but only ate breakfast once as...
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The hotel was lovely, the chalets around the pool were to a good standard and were cleaned everyday. However, the suite is in fact one large room, so there was no separate sleeping area for our 11...
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Lovely week in the sun. Booked with Jet2 and got a really good deal. We were a little apprehensive after reading some reviews but the whole complex is beautiful. The bungalows are clean, spacious...
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The hotel is not a standard hotel, but rather three rings on bungalows around a central pool, bar, dining room and reception area, each bungalow containing two suites. The suites consist of a...
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We stayed at these bungalows from the 11 December to the 18 December and it was a lovely place. The food was very nice and always found something to eat although I did miss my English sausages for my...
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On first impression arriving at the hotel, it looks pleasant enough and check in was quick and friendly. The bungalows are a bit tired (being polite). They have the usual Spanish mix of dated...
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stayed for 2 weeks in September 2016. Rooms very good had one overlooking the pool cleaned daily
Pool area large and clean plenty of sun loungers. Although i'm a fussy eater the food was good and...
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the hotel was billed as 4-star,but I would say it's more like a modest 3 star. The location was fine for us, and our rooms were adequate - though a little tired looking. Rooms were arranged in...
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My partner and I went 15/10/16, school holiday week, hotel had everything we needed, clean, lovely food and very varied for all, vegetarian, etc. lovely friendly, helpful staff, great pool area for...
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Arrived accommodation nice enough but run down. All inclusive food quality could improve breakfast nice lunch and dinner very similar pastas over cooked. All inclusive drinks not bad. It is what it...
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We enjoyed our 3 week holidays.we relaxed very well and the service was very friendly
The food was good and varied..We also took the vegetarian food and the fresh fruits
The bungalow was very...
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We had a 5 day break here w/c 26 Nov . First opinions were good... Clean.. Tidy.. Bright. Once checked in and we found our bungalow, we were even more surprised.... It was really nice!! Nice living...
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We have just returned from a week all inclusive break at the Jardin Dorado at the southern end of Gran Canaria..
The site is attractively laid out with a good selection of trees, flowering shrubs...
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Friendly staff there, clean and really nice surroundings. I did not like the food and there are not enough sunbeds for the guests. There is free gym but drinks not included in half board. Overall a...
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I did read the reviews, and you do have to get taxis on an evening to go and find entertainment. We stayed all inclusive so tried all the local drinks at the little bar on an evening then we went...
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Generally clean but bungalows very tired. Out in the middle of nowhere, we originally came B&B but having walked for an hour no tavernas etc close buy so upgraded to all inclusive and the food was OK...
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have read a few reviews and said its not 4 star,well I believe it is ,checkin was very easy ,as said by others your left to find chalet yourself ,you are given a map to find it and its very easy to...
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For the price range I think this hotel is very good - a group of us stayed here in November, rooms are basic but very spacious. The grounds of the hotel complex are very well maintained and the pool...
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Accommodation was comfortable, clean and quite. Breakfast, lunch and dinner were first class with quality food and plenty variety. Small criticism that not all food was labeled and all variety of...
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Lovely apartments but too far out.No restaurants,bars you have to taxi only €5.Even though we were AL you still like a night out. Pool ice cold No beach within walking distance.If your into golf...
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Just come back from a week all inclusive and we had a great time. Bar staff friendly (can't see how people say they weren't, treat people how you want to be treated) food was very nice plenty of fish...
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Overall this was good value for money. The food selection was good although most of the time it was not very hot. There was a lack of bar staff during the day - only one bar for the whole resort...
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We had such a good holiday we've already booked for next year. Could not fault the service and the staff were all great yet are a mix, The friendly younger ones (bar staff) and the older but proud to...
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Travelled here with my partner and friends. We had a most fantastic holiday from the moment we checked in until we departed. A great bungalow complex spacious accommodation built around a central...
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Just returned from a weeks break and enjoyed the chilled break. Food was very good and plenty of choice. Little bungalows are cleaned daily and towels changed. Majority of staff are friendly and...
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We stayed at Jardin Dorado for one week from 5th November.
The hotel is spotless all the time with rooms being cleaned daily and towels and toiletries replaced each day.
Ask for a kettle if you need...
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A wonderful holiday the atmosphere was lovely. The staff are a bit hit and miss but they are run off their feet. The cleaner comes in every day. The place is spotless. The towels are changed every...
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We stayed here during the end of October and the first week of November. We had two bungalows , one for my daughter and her two daughters and one for ourselves, a mature couple. The bungalows were...
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Not very friendly, and sometimes downright rude service, villas in various states of disrepair, toiletries not replenished daily.. Staff too busy, so overlook a lot of details. Food, however, was...
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Having read the terrible reviews I do have some sympathy with what has been written but I really cannot say it is a bad place to stay.
My advice would be to have bed and breakfast and take the free...
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Just back from a one week stay here and cannot fault the facilities. The room was perfect, modern, spacious and private and the pool facilities were excellent even if you needed to be on the ball...
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We have just returned from a 7 nt stay at this property. I would not recommend this place to anybody. The staff were extremely rude and unhelpful. The amenities were almost nonexistent. The service...
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The hotel and staff were great, was clean and tidy, food was really good and varied, the staff were warm and friendly, always helpful, the downside was the distance from Maspalomas, but the hotel...
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Lovely holiday with friends! The food is excellent and always managed to get a sunbed. Rooms were spacious and comfy and there is English channels you just need to press the language button on remote...
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My partner & I have recently returned from Gran Canaria where we stayed for 10 nights at the hotel Jardin Dorado Maspalomas, I can honestly say that I would recommend this hotel to friends and...
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Spent a lovely week in a bungalow on the complex, our daughters who don't normally come with us were in the next bungalow. The bungalows are in a circle three deep round the pool and dining area with...
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Just returned from a great relaxing week holiday with friends and family at the eo Suite Hotel Jardin Dorado in maspalomas. The hotel is very well laid out in three rings of bungalows with the pool...
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Me and my girlfriend spent a week at Jardin Dorado in late September. There were a few signs that it was the end of season such as Jacuzzi in the pool not working etc... but overall we had a terrific...
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price very well at all warm.
great cleaning service excellent varied meals, drinks very good especially mojitos jose moreno and all very well a hug to all employees golden garden suites.
I hope to be...
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I went there with my wife and our two boys (2 and 3,5 years). The staff was very nice and helpful. We had the all inclusive. Food and drinks were OK (buffet). The hotel is a walking distance from...
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We made an excellent choice. Two families spent two fab weeks together. Downfall the was saga of the sunbeds coming out at the crack of dawn to secure a place. If you did not use the sunbeds for...
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Lovely place. Rooms all bungalows. Air con a hit or miss. We had to move rooms after one night. Unit was rubbish. Next one was marginally better. Also being on row 1 is best. Far out (free bus takes...
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I have tried to be fair and give a honest non basis review, quite honestly I wish I'd been able to read this review before booking. This hotel is stated as a 4 star by no stretch of the imagination...
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The grounds of the hotel were really clean and well presented and we hardly seen any bugs. The bungalows were cleaned everyday by the nicest people! They even started coming earlier in the day when...
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The complex is beautifully laid out in three rings of bungalows around the swimming pool and restaurant. We found the staff to be very friendly and helpful, the room was clean and spacious. Food was...
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Very nice place, but if your a fussy eater don't go all inclusive. Loads of choice but if you don't like fish and trying different stuff you'll struggle. Drinks were good and entertainment on a...
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not all bungalows updated, ours had old sink and falling apart cupboards underneath,there was no drawers or dressing table,we were able to use a bungalow to shower and freshen up when it was time to...
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Having been to Gran Canaria before, the holiday was pretty much as expected. This was the first time we had been fully inclusive however and we can thoroughly recommend it. There was the usual food...
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Just returned from our stay here and have mixed feelings about it!!! The good side pool is lovely'rooms clean. However food was aweful ate out whenever we could. Also noticed long wait times at the...
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Stayed for two weeks at beginning of September. Lovely room over looking golf course. Small bungalow with TV, but no drink making facilities which was disappointing, however we didn't ask if these...
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Mixed reviews to be honest , went all inclusive and I cannot fault the pool it's beautiful and not at all cold so was brilliant , bar open 11 til 11 and anything after that u have to pay , I wudnt...
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We had a fantastic holiday. we would definitely recommend this hotel and would return again. Food lovely and varied. There is something for everyone. A quiet hotel with a couple of nights...
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We definitely recommend this modern hotel, as the other reviews have said the hotel has been refurbished to a very good standard. The hotel staff were extremely helpful and the food was very fresh...
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Lovely hotel grounds all maintained and looks beautiful. Everyone stays in a little bungalow all ground floor with you own little garden. The bar and restaurant and pool is in the middle of all the...
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Hi everyone,im tanned happy and well relaxed here,just back last night from this amazing little haven, i have fell in love with this place BIG TIME, we were met by a very well presented lady at the...
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This was another great holiday. The two of us visited in May/June and also August in 2015. This time we visited at the beginning of July, bringing Pete's adult daughter for her first visit
As last...
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We stayed at the Jardin Dorado for 2 weeks from the 16th August. First off Ignore the bad reviews, This hotel is a welcoming family location.
Ok so it is not 4* as they suggest but if you believe...
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Lovely accommodation in single storey bungalows. Spacious sitting room, bedroom and bathroom, patio table and chairs in front of each room. Great pool with children's pool and pool with jacuzzi seats...
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We arrived quite late on a Sunday evening. The reception staff couldn't have been nicer. They hurried us through the paperwork due to the restaurant closing shortly. The waiting/bar staff were polite...
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The resort is lovely and the staff are very polite and all work very hard 24/7 the pool is beautiful and kept very clean monitored every 2 hours, unfortunately the food is a bit repetitive however...
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As I said, great weather! ... I am on the plane home!
Arrival;
pleasant greeting from Olga the receptionist who was very polite and helpful.
We paid on arrival, not on departure as agreed in our...
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We arrived at the Hotel and it was clean and very nice. The Villas / Bungalows were spacious enough for my family, 2 adults and 2 children aged 11 & 8. We had a slight issue with the air con which...
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Stayed her in July with my little girl and there is no way this is 4 star!!
The room had a broken toilet flush and door which took 2 days to be fixed!
Food was luke warm at best and the all inclusive...
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Myself & my partner stayed All Inclusive for 7 nights 21st to 28th July 2016 and had a great time....highly recommended and we will definitely be back!
The staff: were all friendly and extremely...
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I would say this hotel is a low 3 star maybe even a two star.
In general the hotel, villas and pool are cleaned and maintained daily. The villas are situated in gardens with pretty rose bushes etc...
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I have just arrived home today after staying at the Jardaine dorado for 10 days. This is the first review I've ever written and will keep this short and to the point. I'm amazed that the reviews on...
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We booked 10 nights all inclusive through Jet2 holidays and chose this hotel as it was a great price with seemingly lots of things going for it. The hotel is a little far out compared to others but...
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had wonderful time looking forward to returning. food staff were great room and grounds spotless dont listen to bad reviews
worth every penny spent 1 week returned 25th july .2016
to get to the beach...
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Booked 10 nights AI with Jet2 whom I cannot speak highly enough - especially our rep at resort, Bozena.
This is a true reflection on my experience. I recognise it might not be the same as that for...
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Some pros - Place is very clean and looks great, the food is amazing and surpassed my expectations with a variety of different food throughout the day and week. Not far from local places, not walking...
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Taxi from the airport was around 45€, rooms are very spacious and modern, very nice view of the pool/bar from where we were staying, plenty of sunbeds, there is plenty to do near by the hotel, 5€ to...
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My partner and I have just returned home after 2 weeks staying at the Hotel Jardin Dorado and I must say we had an amazing time! The rooms were cleaned daily and you were provided with fresh towels...
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This is our second visit to this hotel. 5 mums with our children. We returned because the food & delicious and the complex is small so children don't get lost & children can go back to the room...
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A few weeks before our holiday, we read trip advisor and were worried about this hotel due to recent negative comments. However, upon arrival it was clear that some reviews were very unfair! We...
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The hotel overall is a good hotel, the room have just been renovated and the layout of them was good and open plan, the little kitchen area and fridge was helpful but after speaking to a few other...
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I have just arrived home after a week stay at the Jardin Dorado hotel. After reading reviews previous to our holiday we were slightly worried about what we were getting ourselves into. However upon...
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Nice clean room,decent food with a decent choice,no hassle for sunbeds,fair sized pool.hotel location is not the best,but a half hour walk to masspalonas and forty minutes to playa del ingle is not...
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Just came back from a sunny week in Jardin Dorado in Maspalomas, located 30 minutes walk from Playa Del Inglis, be warned there's a bit of a hill and wouldn't advise to walk if your infirm or have a...
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Stayed at hotel Jardin 10 days at the end of June.
Room was lovely lots of space. Jose at the bar was always pleasant and did everything possible for us to enjoy holiday. Wifi is around reception...
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Stayed here between 19th-26th June. Two adults and a child (aged 6). We arrived very late at night due to our flight being delayed at Manchester, upon arrival it took quite a long time to get checked...
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Great place highly recommended! Probably our fifth time here! Great at any time of the year! Value for money and only five minutes drive to the beach. Good for couples and families of all ages...
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The weather was hot with a breeze, excellent varied food, lovely clean pool and surroundings. You do have to put a towel on a sunbed or sometimes you can't find one available. The rooms are spotless...
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Stayed for 7 nights with my partner.
Positives: Mainly friendly staff, quiet atmosphere, big rooms, peaceful, nice and tranquil surroundings, cheap taxi to town centre 4 euro max, lovely service...
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Arrived at the hotel on the night very late the staff kindly left some food out for me and my partner which was a first for me in a all inclusive, you are out of the way from the shops and bars but...
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We stayed here for 10 days, the pool area is lovely and a good size, and the hotel isnt too far from the beach, around 4 euros taxi. However when we arrived at 11.30pm we were handed our room key and...
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Based on the description of this hotel on the Jet 2 website my wife and I booked a week's stay commencing 13 June. The hotel is rated as 4*. Wholly disagree with the rating - at best 3*. Place...
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Just returned from a fantastic 10 night stay. Firstly staff are brilliant..over worked but still managed to smile and help us with anything! even lending us money until we could get to a cash point...
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Have just returned from 11 day holiday at this hotel. The hotel is quite a distance from beach etc. Entertainment was dreadful. Rooms were ok but beds very uncomfortable, and air conditioning didn't...
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me and my husband went as a family with
my brother in law sister in law and there little boy age 3.
this place is a hidden jewel.
we loved every minute of it.
the rooms were lovely lots of space...
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Rooms were clean and pool area lovely. Although pool water is freezing. Sunbeds very comfortable. However, we only went bed and breakfast as like to go out to different places at night. This left...
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We stayed in jardin dorado for a week. Our room was clean and we have fresh rowels every day. Food and service was good. We had issue with our fridge - wasn't working properly. this problem was...
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Arrived late evening, was given food even though the restaurant had closed for the day....surroundings, rooms and pool are lovely...
But building work was going on and there was no kids club or...
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We recently stayed in Suite Hotel Jardin Dorado. The rooms are serviced with new towels every day. They are clean and tidy. The bathroom has lots of towels and shower gel and shampoo. All the...
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We booked this as a last minute getaway and we were really impressed. This is a really good hotel with modern refurbished rooms. Staff were helpful throughout and the all-inclusive was very good with...
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We have just returned from a weeks stay and have a very mixed experience of the resort:
Hotel/Grounds: The grounds of the hotel are immaculate and it really is a welcoming site as you turn up and...
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Very nice place, well set out private and relaxing. Wifi only around reception and then it was hit and miss. Yes the rooms need looking at, lamp shades seen better days, plug sockets not good and...
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We recently stayed at this hotel and as 3 girls found it relaxing and safe. It is away from the main shops, restaurants etc but a short taxi ride takes you into faro maspalomas. The grounds of the...
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Returned on 1st May and had a thoroughly enjoyable holiday. Couldn't ask for better weather. We upgraded to all inclusive as there wasn't much bars etc within walking distance. Food and drinks were...
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Basic accommodation within nice manicured grounds albeit artificial grass. Located a bit away from central resort but there is a free bus.Overall a nice enough location for the cost. Not 4 star would...
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My partner and I stayed for a week at this hotel. We were looking for somewhere affordable, decent and close to the beach, and while it met these points, it definitely is not a 4* hotel!
The Good...
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Just back on the 10/5/16 had a lovely restful holiday hotel in emaculatethe rooms are a wee bit dated but spotless cleaned every day and the grounds are kept just lovely the staff work the butts of...
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Do not understand how people can say anything negative about this hotel, we have just come back from a week on all inclusive and it was all superb.The food is excellent rooms are clean ,staff work...
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We arrived for one week at midterm and we were very excited when we pulled up outside it looks very exclusive. Last year we went to lanzarote and you had to get up at 6 in the morning to make sure...
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Third visit to Jardin Dorado and the standard is very good.
The entertainment in the evenings were sometimes very loud and if you have young children,
this could have caused a problem for the parents.
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Really not sure how the Spanish Tourist Board awarded this place 4 stars! It is 2 Star at best! Don't let the exterior fool you. The gardens and pool area are immaculate and couldn't be faulted...
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great staff friendly and great hotel all bungalows so no stairs to worry about,bus free to take you to the beach ,very quite location but taxi fares are very reasonable.eating inside or outside by...
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It is not often that I write a review with so little to complain about. Our room was in a bungalow style consisting of a large bed,settee,bathroom, two small desks and a coffee table. The bathroom...
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Start with a positive the semi detached bungalow was spacious clean and good out door space to sit and relax.
The hotel is close to the beach, 15 minutes walk, a €3 taxi ride will take you to most...
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First time in Gran Canaria and it was great, 100% recommend anyone visits and this hotel should definitely be a choice. Rather than a hotel it is suites set out in a circle and each suite has a...
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Great complex pretty gardens. Easy to get about no long walks to pool & bar area. Food excellent good selection at each meal. Taxis cheap if you need to get about. Staff friendly. Would go again...
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We used this facility as a base for a walking holiday in Gran Canaria. The accommodation was clean, spacious and the location of the complex is ideal for getting around the island and is a short...
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Stayed at this hotel in February for a week. Bungalows are lovely - nicely decorated and well equipped, except there are no tea and coffee making facilities. (Some may be lucky if they have been...
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Booked this Hotel after being let down at the last minute by original booking at Dunas Maspalomas! Cannot recommend it enough, accommodation great, pool area lovely and staff were wonderful. One of...
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Very nice staff, good food and breakfast. Good value for money. Only thing I missed was good coffee machine. They should invest in good coffee machine. I do not mind paying for it. I liked the...
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We stayed here having been let down at the last minute by Dunas resort. We requested to have rooms by our friends and this was met. Staff on reception very helpful. Food lovely and varied. There is...
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Had a brilliant week at the hotel. Really good value for money with good food and really friendly staff who work phenomenally long hours. The service was excellent. Its a 45 minute walk to the beach...
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We stayed here after having our booking unexpectedly cancelled at the Dunas Maspalomas Bungalows. We booked direct after our terrible experience with Hotel,com. The staff are amazing, so helpful and...
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Do not be taken in by the 4 star rating of this hotel. I'm pretty sure Stevie Wonder must have been freelancing for the Spanish Tourist Board at the same this accreditation was awarded. It's not 4...
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Stayed here recently. i have no idea how it is deemed a 4 Star Hotel. It was quiet which is what i wanted and the free bus is ok, plus short walk to local bus service which is great to get around on...
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Lovely, spotless clean resort. I had read some of the reviews but went with an open mind. The bungalows are not brand new so therefore there is an element of 'tiredness' but on the whole we found...
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Jardin Dorado is certainly one of the more attractive complexes in this golf obsessed area of huge legoland construction. It's nice to come back through the hotel gates from Maspalomas 'town' into...
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Really enjoyed our stay here. The accommodation and food were excellent, plus entertainment on some nights, which was a bonus. The pool is huge if you like swimming, if not there is a relaxing...
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The photos do more justice to the hotel than it deserves. To be fair the outdoor areas are nice and the pool and restaurant area quite pleasant. Clean and not too busy. The breakfast is good - lots...
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This is a lovely complex made up of lots of individual bungalows each with their own little patio, which has table, chairs with parasols, for those who like to eat el fresco, or just like to sit...
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Had a very relaxed week in the glorious sun in February 2016. Had very good food and a peaceful time. I would recommend this hotel for both couples and families. The pool area was excellent and...
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Lovely apartments, which each have their own porch, with table and chairs if you choose to sit outside.
There is a small gym and a sauna ( did not use the latter) on site and a cosy tv room...
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Just returned after a weeks stay here . ( feb2016)
Firstly I'd like to say we really struggled to find the accommodation even with a sat nav. Car park is a dirt/ wasteland area not very well lit up...
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We went to this hotel on a last minute booking. Complex was lovely, tidy and very clean. Pathways hedged with hibiscus trees. Rooms (bungalows) were spacious and clean with a big patio at the front...
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Stayed for a week last year in March. What a fantastic place. Great food ,great bungalows and staff. Could not fault this place. Nice walk to playa de ingles where you can find fantastic food. Main...
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Came here 3 years ago and had a great time do decided to come again hotel is great and clean but nothing changed food is as you expect it's the entertainment there lacking some nights there's nothing...
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Just returned from a fantastic week long break in this superb hotel. Having read through the reviews before the trip there was a little apprehension but these fears were quickly put to the back of...
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I can only echo the majority of comments from previous reviews,
Upon arrival we were quickly checked with no fuss, there was also no lengthy meeting with a rep trying to sell us excursions etc. A...
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Great atmosphere great food great weather bungalow very clean bathroom could be updated to make it better.
Staff very friendly and all inclusive drinks very good
Food excellent
Swimming pool very...
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This complex is very pretty with all its bungalows set in well laid out gardens. Each bungalow is large and adequate. They all have a patio area with table, seats and umbrella. Ours overlooked the...
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Stayed here in 2012 and 2013 so this is our third stay. We normally come in January or February however came for the Christmas break this year. It get a little better each time and is a great place...
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Firstly this hotel is not 4 stars it's a 3 star at best!!
Location is not the best but too be fair to them they do put on regular shuttle buses. If you require WiFi access for business use while...
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What we loved:
Location, Quiet, Relaxed, Setting ie Restaurant by the pool, Part of the pool heated, good buffet, gorgeous bread and omelettes made to order, not too big, spacious bedrooms, good...
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We booked to stay here for New Year! What a stunning place. I was worried after reading some of the moaning reviews on here, but I shouldn't of listened as just clearly some people are never happy...
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Needles to say we are disappointed. From day 1 we realized this is not 4 star hotel. We spent the last 5 years traveling all canary islands and this hotel was the lowest in it's class. Technically it...
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I booked this all inclusive winter break to get away from the dreary British weather and oh what a great idea this was. My husband and 10 yr old grand daughter also thought this resort was of...
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We elected to fly BA via Madrid, but actual airline was Iberia (Low Cost Carrier style) code share. Experienced very long walk in Madrid airport for transfer. In Gran Canaria we pre-booked bus...
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We checked in late nearly 9pm due to our flight being changed 3 times and then 1 hr delay at Stanstead! The receptionist greeted us like we were family which was so nice, When we got to our bungalow...
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We stayed 19th December 2015 to 30th December 2015. We were impressed at how pretty the grounds and layout was as soon as we arrived. White bungalows with hibiscus and oleanders among the palm trees...
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The resort is superb with good quality food.... Stayed in villa 236 which was clean and well furnished. Kids had a great time, unfortunately the pool was only heated on our last day which was a shame.
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We arrived at 230am to Arturo on the front desk who had plates of meat and cheese and bottles of water and fresh fruit waiting for us (nice touch). Our bungalow suite is absolutely perfect, king...
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we visited on 2nd dec 2015,food and staff excellent,suitte nice but slightly in need of upgrading ,usual only 2 english speaking tv chanels both news,required taxis if visitng outside of complex but...
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Enjoyed my holiday here. All inclusive, plenty of choices for food, meat, fish, pasta. Plenty of drink choices. Hotel is a bit out of the way but can walk to the supermarket. Taxis cheap enough to...
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Booked a week here and arrived home yesterday. It was our first time in Gran Canaria and apart from the hotel we had a lovely time. At first glance the bungalows looked fine but on closer inspection...
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Although rated 4 star we were worried about the quality as we had paid so little for our holiday - £250/person for half board for a week including flights. Our first view was along the driveway to...
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Went half board as reckoned a big breakfast would see us though to supper and we were right! All inclusive also only includes the cheap booze options for free, others are discounted. Extensive...
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Greeted by "Arthur" on reception who waited up for us because we arrived late and insisted we eat a meal that had been pre-papared for us, not expected this at all.. what a lovely surprise. And then...
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We've just come back from a fortnight at the Jardin Dorado and found the hotel and all in all we had a fantastic holiday. As with everything there are good and bad points. I'll start with the...
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Well first I have to say that I am a bit surprised with some comments I read before booking this Hotel, nevertheless I booked because I also like to make my own judgment and so I booked two Junior...
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Apartment was very spacious and clean. Staff very helpful and multilingual.
Pool brilliant.
5 minute taxi into Maspolomas.
Food good for a 4 star hotel.
No complaints whatsoever.
An excellent...
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These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
5
Ha sido una estancia perfecta, ideal para familias, un atendimiento fantastico. Agradecer a todo el personal y en particular al monitor de animacion Eduardo .
These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 4:14:10 AM
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