Certificate of Excellence 2018
Este hotel familiar está situado cerca de una playa de arena volcánica negra, en la pintoresca costa de Santiago del Teide, y cuenta con unas fabulosas vistas hacia el Océano Atlántico. El hotel dispone de una gran piscina, un gimnasio, un centro de bienestar y una gran variedad de instalaciones deportivas. El puerto deportivo, la playa y los impresionantes acantilados de Los Gigantes se encuentran a poca distancia. Los aeropuertos internacionales de Tenerife Sur y Tenerife Norte están a 40 km y 110 km de distancia, respectivamente.
* Pay the service directly to the establishment.
At Canarias.Com you have access to more than 70,000 hotels worldwide.These establishments make changes,updates and work as per normal way of life.The details about the installations and facilities of all types(safe,gym,animation,etc) that appear on Canarias.com.are updated by our providers(hotels,apts,tour operators,etc)with frequency and are up to date by a high percentage. Of course in some cases there may occur,that when you make your request,it has not been advised to us of any such changes.Vallecid,propriator of Canarias.com cannot be resposible that the information is exactly correct 100%. Please be advised, with regards to the information about the hotel's facilities rendered in the fact-sheet, that although said facilities "may be available" in many cases to all rooms and guests, it may also be the case that certain facilities are limited to certain types of room and guests. For example the facilities may only be available for Superior type rooms or guests on VIP areas of the hotel. If you require any information about the installations and facilities you can contact our customer service team from Monday to Saturday 9.00 until 20.00 hrs on the given number 00 34 922715353 or by email on hotel@canarias.com
Cleanliness
Location Rooms Service Sleep Quality Value
We paid for the Platinum club members package. Very friendly staff. Love the pool area,the lady working down there was excellent. The food in the main restaurant was ok at breakfast time and a mixed...
>> Read full review
Stayed here from 6th March for 1 week, just before the lockdown. Arrived lady on reception was rude ignored us. The man who delt with us was great, checked in went to room on 4th floor, reception on...
>> Read full review
Hotel has bad maintenance while we checked in 2 guests complained regarding issues at the bathroom, one said it flooded the other one said it stink. Food at the restaurant has medium quality. During...
>> Read full review
This is just a short note of support and appreciation to the management and staff of the Hotel Landmark at Playa de la Arena where we were staying from the 13th March 2020, until the final closedown...
>> Read full review
Just returned from a ten night break, my second visit to this hotel. Just as last year a very pleasant stay in this Quality Hotel. Having read some comments about standards of catering since change...
>> Read full review
It was our first visit to this hotel and the last. The reception aea was massive with white leather furniture and is very impressive. Check in was quick and I asked if someone could take the cases to...
>> Read full review
We arrived in reception to be greeted by grumpy reception staff. My wife and I told them we were a bit deaf and to speak up the only thing they were interested in was the safe rent and the pool...
>> Read full review
We have just got back from Landmar Arena. We were there for 2 weeks . We had a lovely 1st week but the secomd week the Hotel went into lockdown for the Corona viris.
We cecked in all staff on...
>> Read full review
We were booked to stay for 28 days then mayhem unleashed itself. The first 6 days were great then we were locked in a curfew put on food and beverage ration. The corridors were patrolled by securitas...
>> Read full review
Stayed here March 7th with my best friend for girls long weekend away.
I can't fault anything!!
Room and hotel in general were spotless at all times, massive selection of different food everyday...
>> Read full review
Our two-week standard, limited sea view room/balcony directly overlooked an adjoining building site. We were told all standard rooms overlooked the building site and we could change to another higher...
>> Read full review
Can't understand previous negative review. We have stayed at this hotel over the years and have just come back from our most recent trip. We paid for the Platinum club and enjoyed the infinity pool...
>> Read full review
Don't be fooled by the top reviews!! This hotel has recently changed ownership and 99.9% of the good reviews are from it's passed greatness. Sadly, this once top hotel has gone down hill since...
>> Read full review
Usually we book ‘small & friendly’ but I decided to take a chance after getting a good price. However, this hotel HUGE!!! Quite busy and a tad chaotic... not really our cup of tea but each to their...
>> Read full review
stayed her on 29th feb for a week check in was quick,had to change rooms as the 1st one was noisy we were in the platinum members so we were on 8th floor with stunning views.room was large roomy and...
>> Read full review
Visited this hotel for the first time as a solo traveller . Felt very welcomed and looked after. All staff very friendly and helpful. Food excellent. Good choice. Lovely tapas bar. Lovely pool area...
>> Read full review
I have just returned from a weeks stay and can only say what a great hotel for a relaxing holiday.
I travelled with my husband and prior to booking, we decided to upgrade to the Adults/Platinum Club...
>> Read full review
My wife and I wanted to escape the local weather for a week. Booked this hotel wich is all inclusive. It was very clean and modern. The food was for an all inclusive the staff where friendly and...
>> Read full review
Stayed here for 3 nights.
We arrived very early but we were mad welcome and given our room after an hour.
Room was 224 which was spacious and had lovely views of the pool and sea.
The hotel is large...
>> Read full review
My partner and I visited in January this year for 19 days. The hotel is in a great location, lots of shops & restaurants around. Nice clean rooms, housekeepers do an amazing job every day. The beds...
>> Read full review
I cannot understand the bad reviews . Arrived with a great check in and lovely sea view room . Staff were all lovely food was fine always found something nice to eat. We were there in the sand storm...
>> Read full review
Returned on Friday after a ten day stay, wow what a splendid hotel this is, spotlessly clean, staff very friendly from management to cleaners, great selection of food how people can moan about...
>> Read full review
This was our second visit to this fabulous hotel. Our previous holiday was back in 2014. My review then was 'The Wow factor'.
The guys on the reception told us that the hotel was now even better...
>> Read full review
We have just returned from a 7 day holiday and were very impressed from start to finish. There is certainly a wow factor when you walk in with marble pillars and glass lifts in the atrium...
>> Read full review
We spent one week here and found an excellent hotel in a great location.
It is very large and we wouldnt normally stay in one so big but it was a late booking so we went for it and found it was...
>> Read full review
Landmar Hotel, Player de la Arena
We stayed here for three nights on a short break to Tenerife. The first impression on walking in to the vast, light and spacious reception area is ‘wow!’ There is...
>> Read full review
We done a Marella Cruise & Stay, after booking I thought perhaps we should have done the stay first then the Cruise because we thought the hotel food would not meet the standard of our Cruise ship...
>> Read full review
Having visited this hotel in the Spring days followed by Be Live, it was lovely to see how much care Be Live put in to update the hotel.
Landmar do not seem to cater as well for the prices charged...
>> Read full review
Location of hotel is great, right on the front of Playa del Arena, with shops and restaurants a stones throw away.
Every member of staff is polite, smiling and helpful, from the reception to bar to...
>> Read full review
We are here at the moment, the hotel, room, staff and food are all great. The staff are friendly and can’t do enough for you. The hotel has a real happy feel. Lots going on for kids and youngsters...
>> Read full review
Just returned from 7 days at this hotel. A very large hotel kept spotlessly clean, room also good and spacious, food reasonable, but wasn't impressed with the Al la carte menu we tried one evening in...
>> Read full review
Our 2 visit to this hotel just as good as last year hotel very clean and has had some updates from last year please update music hall as now very tired and dated and looks out of place with the rest...
>> Read full review
A big thanks to Alex on reception who makes life easy. Super entertainment team with Sylvia, Fabio, Mario, Kevin, Aliou and Ellie very approachable and willing to chat between events. Claudio...
>> Read full review
In cause for a celebration, having paid for the adult club platinum exclusive option, we were expecting something special. However at arrival from the unmanned adult club check-in desk,it became a...
>> Read full review
The first thing to note is that this hotel is HUGE. If you are looking for quiet relaxing break then this is not the place for you.
There are good and bad points. The thing which impressed us most...
>> Read full review
Most all inc as you’d expect, too much gas on the self service beer, yesterday’s food reheated in a new sauce, very inferior wine. Some staff lovely and some appalling. Room cleaning service was non...
>> Read full review
This was my third visit to this beautiful hotel, the facilities are excellent, my room was great and very clean. One of my reasons for returning was the excellent food that is usually served, however...
>> Read full review
We have to highlight the staff in the restaurant. My wife must have gluten free food and it was clear the staff understood the problem. They were extremely helpful and took a lot of their valuable...
>> Read full review
you can find the name of this same building in different places (internet and on spot) with many variety. Like Experience La Playa, Landmar, Be Live Experience la Playa etc.). Receptionist not very...
>> Read full review
From the initial greeting from a very friendly Victor and colleagues until then final checkout the staff could not be friendlier or more helpful.
The pools are lovely and the area kept...
>> Read full review
The hotel was very clean, bedrooms cleaned daily. Lots of places to eat and drink throughout the day and night. Right next to the beach. Lovely friendly staff and plenty to see and do. We’d love to...
>> Read full review
Great place and we will come again that for sure. We will recomend it for our friends in Iceland. We have been in Tenerife for five times and this is the best we have tried. The vip place and...
>> Read full review
We spend 9 nights in January and we enjoed our stay there. The staff waw very friendly and pleasant in all departments. We enjoed the food and drinks. The location of the hotel is in beautiful and...
>> Read full review
Stayed here 2yrs ago when it was Be live..now been taken over by Landmar chain
Would never return again as I didn’t feel this hotel catered for English people or kids everything seems to aimed at...
>> Read full review
26th Dec to 2nd Jan
Had a great break at this lovely hotel, ticked all the boxes, apart from the nightly entertainment, which was poor for a 4* hotel.
The hotel is quite isolated so there is...
>> Read full review
Upon arrival we decided to upgrade to the adults only superior package at a cost of 700 Euro for our two week stay, having originally booked a standard room.
It was explained what the superior...
>> Read full review
Firstly the name of this hotel has changed recently but who cares in a name. The hotel and grounds are beautiful and very spacious. Got there at 1pm, Checkin was smooth, got our All inclusive wrist...
>> Read full review
Stayed for 10 days had amazing weather. The one wow was the reception area, the bedrooms were spacious but needed updating as old fashioned. Hotel extremely large hence lots of nationalities. Pool...
>> Read full review
Just returned from here after a 9 night stay, can sort of agree with some of the comments about the food.
Breakfast we only had croissants and toast which to be fair you can't go wrong with cooking...
>> Read full review
We had a fantastic stay in this hotel. The hotel staff are all welcoming and friendly. Our room was immaculate as was the whole hotel. Rooms cleaned on a daily basis and our maid Elena was so lovely...
>> Read full review
Hotel is very grand on entrance and impeccably clean. The rooms themself are clean and fresh.
We arrived a couple of hours early so was told to come back which was fine and understandable. We went...
>> Read full review
Back to basics for be live,or now landmark hotels group.one warm pool,mostly French,quite a bit of Russian guests.hotel is lovely to look at from the outside.well kept with great...
>> Read full review
I have stayed at be live resorts before and this was just the same exceptional standard. Staying over the Christmas period the hotel made sure every guest was entertained and happy. Room and hotel...
>> Read full review
Very welcoming and helpful throughout our stay. Hotel was spotlessly clean and comfortable. Location great, pools excellent and resturants very accommodating. Rooms spacious and beds large and...
>> Read full review
I’ve never returned to the same hotel before, but as soon as I return home I will definitely be booking again for next January
The hotel staff are ALL friendly, warm & welcoming, the hotel is...
>> Read full review
Stunning hotel and grounds, spotless clean. Did charge us extra though to move room as we were looking out to an abandoned building which was an eyesore. Paid 100 euro just to get moved to same room...
>> Read full review
Hotel - clean and Beautiful ! Reception - helpful. Hotel 10/10
Restaurant - food 8/10, breakfast always the same, juice always from plastic (not fresh)
The worst place in hotel was gym. Yoga mats...
>> Read full review
A fair observation from my time here would be that this hotels’ priority is focusing on making as much extra money possible for guests rather than providing a great holiday experience. Basic...
>> Read full review
We had a fabulous time here - Our room was spotlessly clean with a side view of the sea, very comfortable and plenty of space. The hotel was gorgeous with plenty of comfy places to relax. The pool...
>> Read full review
First impression were great, lovely entrance and check in was painless and straightforward. Room was great with a great view over the pool and the sea.
Corridors are a bit dated and need a bit of a...
>> Read full review
Had another wonderful 2 weeks holiday at the Be Live. Our party consisted of 8 adults and 2 children staying for different periods over 20 days.
We stayed in a pool/seaview room on the 6th floor with...
>> Read full review
The hotel is very grand and impressive. Quick check in.... Reception staff great.
Room.... Third floor so OK, view was a half demolished building.
Restaurant... Good was very biting and average, Al a...
>> Read full review
We arrived Boxing Day and the room was lovely. Spacious, clean and the beds are extremely comfy. The only thing that let the room down was the view of the derelict building opposite and by derelict I...
>> Read full review
We eat here twice good fresh food popular with locals , excellent wine list , amusing and helpful staff.
Excellent prawns , fish and meat all well cooked and ample portions
Not cheap middle of the...
>> Read full review
Our first time to this hotel. We went for R&R over the Christmas break. We weren't expecting alot, but we have to say it was fantastic, good food, huge selection, modern room, lovely staff, very very...
>> Read full review
Although good location this was our first time in the the north of the island. Hotel not the best as more suited to the Spanish than the British. Reception Staff not as friendly too, although the...
>> Read full review
The hotel itself is nice, facilities are good but the reception staff are some of the rudest I have come across. When we arrived our rooms were not correct (we were due superior rooms) and we were...
>> Read full review
The hotel foyer and surrounding area is very impressive. The room was very clean and comfortable. (Note to hotel- the old metal doors leading to the bedrooms are in need of a lick of paint and really...
>> Read full review
Just returned from a weeks stay here, can’t fault the hotel. From the minute we arrived until we left everything was great. The staff are friendly, the room we had was overlooking the sea and had two...
>> Read full review
We had a lovely stay throughout our holiday, the main reception was really impressive as you walked in. We had a room at the back of the hotel and it was cleaned well by the hard working housekeepers...
>> Read full review
Stayed here for 10 days and that was enough. Rooms basic. Poor entertainment. Repetitive menu of basic foods. Poor drink selection.
Coffee machines were very good and kids pool was warm however...
>> Read full review
This is our third visit to the hotel in recent years and the addition of the infinity pool area and amendments to the ‘Adult’ package has taken this hotel to another level.
The bedrooms on the top...
>> Read full review
This is a fantastic hotel if you upgrade to the adult superior rooms. There is a massive difference I feel when you enter the infinity pool area which is very tranquil and inviting. The staff here...
>> Read full review
Honestly loved this place!
Arrived around 11pm, check in was smoothe and we received free upgrade. As it was so late for our arrival, the hotel had food ready for us in the main restaurant - lovely...
>> Read full review
This hotel is really lovely and the staff are fantastic everyone has a happy smiling face and seem to enjoy making your holiday the best it can be, we admittedly had the pleasure of the adult club...
>> Read full review
Our first time at a BeLive hotel. We chose the Adults Club because it was a good offer at the time of booking. We usually stay in the Costa Adeje area when in Tenerife but prices had gone silly so we...
>> Read full review
We are staying in this hotel now only been here 2 days but what a lovely hotel it is, the staff are amazing very helpful and friendly.The chefs in the kitchen dish out lovely mixed selection of food...
>> Read full review
We visited last week, and overall it was a really enjoyable stay. Nice pool and no issuexgetting sun loungers, also a nice mix of customers, with no undesirables!
Food was very good, and lots of...
>> Read full review
We visited Be Live for the first time this past week and I can honestly say it was fabulous!
The hotel was so clean, staff always cleaning inside and outside, the pools and the sun beds.
The food...
>> Read full review
The hotel is about a 40 minute drive from the airport in the south. This hotel is a good budget all inclusive option very close to the beach. The rooms are super clean. This hotel is more like a 3...
>> Read full review
Overall, this was a lovely holiday. The adults club pool and snack bar was amazing, the food was decent and the location was perfect. But first impressions matter. when we checked in the woman on...
>> Read full review
We stayed here for 4 nights-2 adults and one child under 3 all inclusive.
I firstly picked the hotel as the reviews based on families seemed to sway me to book and reviews the hotel was beautiful...
>> Read full review
Stayed here with family early November to celebrate my 40th birthday and it was amazing! What a well ran, brilliantly thought-out hotel and spotlessly clean too.
We all had pool view rooms and a...
>> Read full review
This holiday was booked for our daughters 21st birthday present holiday for herself and her fiancé...We decided to choose this hotel as it looked good reviews and looked a good location for a young...
>> Read full review
Lovely hotel, spotlessly clean , reception was excellent & the food was pretty good for an all inclusive buffet. Only moans were struggling to find a table in the restaurant during busy periods and...
>> Read full review
Visited for 1 week with my Partner and In-Laws to celebrate their 40th wedding anniversary.
We enjoyed our stay, rooms were very spacious and clean with a nice view over the ocean and some of the...
>> Read full review
We have just spent 10 days in this hotel.it was very enjoyable and would definitely return. The only issue we had was the food, allergens are not labelled and my son as a peanut allergy so was very...
>> Read full review
Had a lovely holiday, booked the adult vip room and have to say it made our holiday. The quite peaceful area around the infinity pool was just perfect, with stunning views over the beach. The bar...
>> Read full review
Generally a hotel. Renovated rooms, hall also. Pools very small and a small space around the pools. The food doesn't catch you, but it's correct. However, the worst is the service in the main...
>> Read full review
Just come back from a lovely break at this hotel. Can’t fault the cleanliness that the housekeeping staff do, they’re around all the time cleaning something or another. The seating areas around the...
>> Read full review
We’re currently at this hotel, frozen cocktail in hand (Included in the all inclusive packages) and enjoying the sun! We’re due to fly home tomorrow but I wanted to quickly write this review.
We...
>> Read full review
Amazing hotel, very clean and delicious food. Entertainment wasn’t great but that wasn’t an issue. It was my 2nd visit to this hotel and I wasn’t disappointed. It’s one of the nicest hotels I’ve ever...
>> Read full review
This is a very big beautiful and immaculate clean hotel. The very large reception /lounge area is very impressive with new white leather furniture and lots of greenery growing everywhere. Loved it...
>> Read full review
I would really recommend this hotel if the food was better. They are focused on quantity instead of quality. Every day the same choice for breakfast, only few acceptable warm dishes for lunch and...
>> Read full review
Hotel staff were very friendly, facilities were well maintained and location was fantastic.
Swimming pools a bit colder than i'd like but thats personal preference.
Food options were also excellent...
>> Read full review
As soon as you walk in the hotel you can’t help but be impressed by how the hotel looks, very impressive. The reception staff were very helpful and friendly. We upgraded to the adults only and our...
>> Read full review
This is a good family hotel and is very big so it was a bit busy for my husband and me in October
The entertainment staff keep the young ones busy all day and the entertainment at night is good...
>> Read full review
We returned as a family group of seven for the fourth consecutive year to enjoy the Scottish October half term break. It has been interesting to see the transformation of the hotel since BeLive took...
>> Read full review
I have just been to this hotel with my family for a 7-night stay. The hotel is based in Playa La Arena, which is about a 40-minute commute via private transfer from the airport. The hotel is very...
>> Read full review
Lovely spot with views of the sea from various parts, even the gym. Food available throughout the day. Dining hall on the whole very good though would agree with some reviews that said it could be...
>> Read full review
The rooms
The hotel rooms are newly and freshly decorated, very spacious and spotlessly clean. The maids come each day to change towels and bedding. The balconies are lovely but would recommend...
>> Read full review
We had upgraded to the adult only area which was wonderful. The bar had a wide range of spirits and you helped yourself at the infinitely pool and at the reception adult lounge. We loved the Snacks...
>> Read full review
We arrived late at night and even in the dark the Be Live Experience Playa La Arena does not fail to impress. The lobby is an enormous atrium stretching up four floors with glass lifts, marble...
>> Read full review
I visited the hotel at the beginning of September with a friend of mine. We were after a week away in the sun, relaxing and enjoying the sun and we were not disappointed. Our welcome to the hotel as...
>> Read full review
I could live here for the rest of my life and die happy. I always book pool and sea view and will never tire of that stunning view. We arrived at midnight and they still let us use the bar and fed...
>> Read full review
We had a 50 minute transfer from the airport & arrived about 19.30 tired & hungry. We walked into the hotel & said "Wow". We were greated by hanging plants from the floor balconies & shiny marble...
>> Read full review
Everything was perfect. Hotel staff were profesional, helpful and very kind. We are very pleased of choosing that hotel. Hotel very clean with delicious food. We highly recommend choosing that place...
>> Read full review
So bare with me this may be a long one - we stayed at this hotel for the first time the last 2 weeks from the moment we entered the hotel until the moment we left every member of staff were kind...
>> Read full review
It’s a long review, but well earned.
We stayed at this hotel as a suggestion from a family member who had stayed last year, and on this visit in total there was twelve of us (age ranging from 60+ to...
>> Read full review
Just returned from our seventh visit. the infinity pool is now finished and is part of the adult club ( costs extra ) it looks very nice and is quite popular it also frees up a lot of space from the...
>> Read full review
We stayed at Hotel Playa de la Arena for two weeks from 13 September on the Adult's Area Package. We stayed here for two weeks in June of this year and enjoyed it so much that we immediately booked...
>> Read full review
Just returned from a week with my wife, the staff were all very friendly and welcoming, the room was clean, comfortable, with a beautiful sea view. Plenty of choice both food and drinks. Overall a...
>> Read full review
this Hotel is Fabulous,its huge and a pleasure to stay, rooms are big and the beds are comfy ,the bathroom has a bath and a walk in shower, the towels are changed every day and the beds are made...
>> Read full review
The hotel with nice sea view has clen rooms with good size balcony equipped with garden furniture, dryer and providing privacy. There is no problem with free parking all around. The pools are also...
>> Read full review
After having a not so good experience 15 years ago we’d never thought to come back to Tenerife but so pleased we did.
Hotel is very impressive from outside and the very large reception area very...
>> Read full review
Got back from the be live on Friday and WOW what a hotel it is, wasn't sure what to expect from the review's but we're plesently surprised, from check in to check out everything was perfect. All the...
>> Read full review
I was suppose to come out with my ex girlfriend but we spilt up a few weeks before coming out so I travelled on my own as I had alot of stuff on my mind and needed time on my own I have to say best...
>> Read full review
We loved our stay at this hotel. It more than exceeded our expectations. The animation staff were so lovely, always happy and motivated. The pool areas were kept tidy and clean with plenty of tables...
>> Read full review
Lovely hotel,lots to do and rooms are very clean as is the pool. Just wish it was a little closer to Adeje or playa las americas as more for kids to do there.
Food was fine for adults but could be...
>> Read full review
very good really enjoyed our stay. Will be look to come back again. The staff and facilities were excellent the food was good but being celiac would like a bit of bread and at least one cake option...
>> Read full review
Good Points
- The rooms were great and clean. Ours even had a sofa which was nice not to be propped up in bed all the time. We had a side sea view which was lovely as well
- Bar was great and the...
>> Read full review
My friend and I stayed for 2 weeks , after a bumpy start ( which the hotel where very apologetic and sorted very quickly) very friendly staff from reception, bar , dining room and cleaners . The...
>> Read full review
Had a fabulous time at this hotel. The resort is a very quiet one, just one street of shops and restaurants so nowhere to go out for a wander of an evening really. However the hotel is All Inclusive...
>> Read full review
Sat in the lobby waiting to get picked up, thought I would do my review.
Good points.
hotel is spotless
Room is very good
Pool areas very clean
Not so good points
Food is ok if you are a...
>> Read full review
We travelled to Playa La Arena on our first family holiday, neither myself or partner had been to Tenerife before so we weren’t too sure on what to expect.
But a week later we both said we would be...
>> Read full review
As soon as I arrived the guys on reception made me feel very welcome, especially Josè! This hotel is absolutely beautiful, my room had a stunning view! I was very impressed with the high quality...
>> Read full review
The hotel - beautiful and spacious, my jaw dropped as soon as I came through the entrance. The decor was stunning, white marble flooring with white furniture, glass elevators, water features and a...
>> Read full review
Made to feel welcome the minute you check into the building! Jose and the whole team took care of everything for us. The rooms were spotless and cleaned extremely well every day!
The reps at the...
>> Read full review
Lovely big hotel, large but very busy pools, some daytime entertainment was a bit dodgy but the night time shows were good.
It's a bit too far away from anywhere really so coaches or a car are a...
>> Read full review
Just got back from this hotel last Friday and must say that the hotel was stunning and the staff very helpful. We booked, for an extra cost, a superior room thinking it was abit "more special" but...
>> Read full review
We have just returned from a weeks stay at the hotel, we had a brilliant week here.
The hotel is in a good location, a few mins from the beach via the gate past the pools & there’s an array of...
>> Read full review
Recently stayed here with my partner and we were pleasantly surprised! First, the hotel is huge, in height and the size of it in general. My personal favorite about this hotel is the evening...
>> Read full review
Came back couple of days ago and already looking to come back.
Rooms were always clean and tidy, we had a downstairs room with having 2 young kids and the views of the pool and sea were great.
At...
>> Read full review
We were greeted at reception by Marga late at 10.15 pm with a great welcome. Marga said this must be “The Carter family” myself,husband,daughter and her 2 children aged 16 and 10.
We were allocated...
>> Read full review
We paid the extra money €50 per day to upgrade to vip the welcome drink package and coffee machine in the room took 2 days to arrive despite telling reception.
The bed sheets and pillow cases have...
>> Read full review
Rude Reception staff, room not ready on arrival had to wait four hours in reception area staff not helpful at all, Food was uncooked ended up eating out every night, not what you want to do when you...
>> Read full review
We enjoyed our stay at Playa Arena
We travelled with family, this is a good hotel for families, fun for children from morning till evening.
For a child of aged 6 there was so much to do so much fun...
>> Read full review
Spent holiday here with family +friends plus children 17 of us October 2018-had really good time apartments spacious +clean -water +pop replenished eveyday in fridge -apartments cleaned everyday...
>> Read full review
Fantastic stay here, lovely clean rooms everyday. Food was good with lots of choice, snack bar by pool was great for food and drinks during day. Lots of things to do, at hotel and nearby...
>> Read full review
Mixed review really...
Pros
Nice location and hotel looks great.
Noria the cleaner was fantastic and even gave us a knock to say goodbye the morning we were leaving.
Cons
Please listen to reviews...
>> Read full review
Staying here at the moment, was a bit dubious when reading some of the reviews, but I can now say with confidence that those reviews do not reflect what i have experienced here, hotel really nice and...
>> Read full review
We’ve just returned from a 10 day stay at this hotel and having read the reviews, I had high hopes. We were not disappointed.
We were a family of 5 (3 kids aged 12,10,7) and had two rooms next door...
>> Read full review
When we first arrived at hotel at 1 o clock, we were told that our room was not ready and to come back later on. We spent all afternoon in the hot hotel lobby, the reception team were no help at all...
>> Read full review
Hotel itself looks clean. Room was modern and spacious.
The main restaurant is where the hotel let's itself down MASSIVELY.
Although there was lots of choice food wise we did struggle a bit as...
>> Read full review
Myself and my partner arrived at 9pm after a TUI flight to a stunning inviting reception we were offered dinner straight away before the buffet closed which was a lovely touch and we went to explore...
>> Read full review
The hotel is great, food excellent and the staff cannot do enough for you. There were 7 of us and we had a fab holiday. The rooms were lovely and spacious, the choice of food was good in the buffet...
>> Read full review
A brilliant holiday for many reasons.
The hotel is well presented and spotlessly clean.
Staff are friendly and the animation team really make this a fantastic family holiday. Enzo, Julia, Raphaella...
>> Read full review
This is my first time here and it was easy to see why some people keep returning here. The hotel itself is great, the staff were very friendly and helpful, top class service, it just wouldn't be fair...
>> Read full review
I'm here right now by the pool. I'd estimate there are at least 50 sun beds reserved and very few people actually in the pool. We have a room that over sees the pool and we have seen many people come...
>> Read full review
We got home today from a great week . All the staff work really really hard. The place is spotless. Food was great. The animation team are the best I've seen. Enzo was especially fab with our 2...
>> Read full review
On our last night at this fab hotel. Amazingly clean with stunning huge foyer - very impressive. All the staff we have encountered from reception to restaurant have been so helpful and boy go they...
>> Read full review
Stunning hotel, fantastic pool area and gardens and views to die for. good food plenty of different of choice pool bar serving burgers hot dogs pasta etc etc. Beers and wine and soft drinks self...
>> Read full review
First time to Tenerife and first time on an all inclusive holiday, travelling with three teenage boys we thought this could be a good option for us. It turned out to be an absolutely perfect the Food...
>> Read full review
We were here for 10 nights and wished it was 14! The resort was pristine, the food was amazing and the rooms spacious. Our 3 year old Daughter rocked the mini disco every night and our 8 year old...
>> Read full review
Not sure where to start we have just arrived back from the most perfect family holiday. The hotel was beautiful very spacious and immaculately clean. On arrival our room wasn’t quite ready so we had...
>> Read full review
Just returned from 2 weeks holiday at this lovely hotel. The rooms were quiet, clean and comfortable, with good air conditioning. The food was good with a lot of choice and very little queues as...
>> Read full review
The hotel is spotless, food really good, but the best thing was the entertainment staff who made our holiday so good, especially Enzo, Fabio, Mario, Raffaele and Julia who all made a big fuss of my...
>> Read full review
Family of 7 (all adults) had a good vacation. Very friendly staff and a nice hotel with lovely food. Especially the everyday activities with the animation team were good and they made our stay really...
>> Read full review
We just got back after 2 weeks at Playa La Arena, our first holiday abroad with our 6 year old son
The hotel was great, couldn’t fault it.
The room was very clean as was the whole complex
You can...
>> Read full review
We are currently staying here This resort has so much potential and has undergone a decent refurbishment but is let down but the standard of the food and service. The food is very bland and all the...
>> Read full review
Its the second time we have stayed at this hotel and it didn't disappoint. The hotel is very clean and room as lovely.
The pool area is lovely, no problem getting a sun bed and umbrella. The life...
>> Read full review
Me and my boyfriend stayed here on the 19th of July for one week. We had an amazing week of relaxation.
Our room was beautiful and was kept spotless. The hotel was exceptionally clean and the...
>> Read full review
We have just returned from a 10night stay at this hotel and I can’t think of any negatives. It is absolutely fantastic. Firstly All of the staff at this hotel are very friendly and polite, from the...
>> Read full review
This is a friendly hotel, all the staff I encountered were excellent. The location is lovely with good views, although if you go exploring on foot it is quite hilly, but ther hotel does have lifts to...
>> Read full review
What another fantastic holiday 1st of all a shout out to the be live entertainment team enzo Fabio Mario Julia and Rafael kept us well entertained Enzo what can I say so funny made our holiday even...
>> Read full review
Excellent Holiday that I can not fault in any way. Absolute 5* in every aspect of the holiday from activities, entertainment, food, staff and rooms. See photos attached for my full review. You will...
>> Read full review
This is a excellent choice for families and Couples wanting a good hotel. The facilities are very good and entertainment first rate. food was probably the best I've had in a all inclusive...
>> Read full review
1 brilliant location and setting
2. Poor restaurant service with adult club members often ignored. Non adult club members using facilities not paid for and unchallenged. Noted this in restaurant and...
>> Read full review
Really enjoyed our stay here for 10 days at the beginning of July 2019. We paid for the adult club package and enjoyed a spacious sea view room, premium drinks and access to the amazing infinity pool...
>> Read full review
cons -
*room numbers not intuitive, not enough signs with leads placed on the walls (after the check-in, it took us almost 10 minutes at night, to find the right corridor behind the three...
>> Read full review
My first flight and also the best holiday ever!
Rooms were cleaned every day. Even if we leave room in mess everything was in correct order when we were back in the evening. Food was DELICIOUS. Every...
>> Read full review
I stayed at this hotel with 27 other members of my family. It was our first holiday away all together and what a holiday it was, The hotel is amazing from top to bottom. The rooms are cleaned...
>> Read full review
The receptionists are very helpful and nice, they also have a great sense of humor! Especially we want to point out Jose :-)
Our room is clean and the food is delicious. We are having a great time...
>> Read full review
Spent two weeks here with my family. It was absolutely brilliant. The place is spotless. Cleaning team were constantly on the ball. Food was great. Hand sanitizers everywhere. Rooms were mint. Never...
>> Read full review
Just been back for a 4 night stay our 2nd Time at this hotel, 4 Ladies for my Mum's birthday and the hotel was fantastic in arranging a birthday cake for her and a bottle of Fizzy wine. The hotel is...
>> Read full review
Food was fresh and delicious, the resort was kept clean and neat, overall experience is positive and we recommend this place for family vacation time. The weather was perfect for most of our time and...
>> Read full review
Just back from 9 nights at the hotel and thoroughly enjoyed it. Me my wife, 4 year old daughter and in laws had a ball. First impressions when we arrived late at night weren’t great in all honesty...
>> Read full review
This hotel is beautiful!
Hotel rooms:
My room was lovely, 2 twin beds, sofa/sofa bed, tv with multiple English channels, free wifi in all rooms and hotel which was amazing, a small fridge, draws...
>> Read full review
I had lifed for two weeks in this Hotel in June and all days were wonderful. My family enjoined delicious and various food in the main restaurant , cool drinks in a snac bar near of swimming pools...
>> Read full review
This hotel is fantastic - Food is wonderful, staff are smiley and approachable, and our room was the cleanest I’ve ever stayed in. Oh, and the all inclusive Prosecco was a big bonus too!
I could go...
>> Read full review
When we arrived the lobby looked clean and the staff were welcoming , that is where the positives end by this point !! As we walked to our rooms I couldn’t help but notice how quiet the hotel seemed...
>> Read full review
We went for a 2 week holiday with our 2 young daughters, we had an amazing holiday. Food was amazing, entertainment was great (our little girls loved the mini disco), staff were lovely! waitresses...
>> Read full review
We stayed at this hotel for 4 nights all inclusive and what can I say this place is just outstanding all the staff that seam to work none stop but are always happy and friendly always willing to help...
>> Read full review
Hotel is in good conditions, with spacious lobby and nice staff. When we book it the hotel site informed us about some remodelling on-going on the pool area, but that it should finish before our...
>> Read full review
When the property was individual, before First Choice it was amazing, First Choice was then a little chavvy but do-able . Now with Spanish and First Choice jointly its a no go disappointing...
>> Read full review
Just returned from a great week at this amazing hotel!.
Food is brilliant,themed nights and always different,the snack bar is a bit hit & miss but not a problem as we just went into the restaurant...
>> Read full review
This hotel is absolutely amazing great food lovely staff would definitely recommend will be booking again ASAP only small gripe is bed pillows could be a bit better thanks for giving us a great...
>> Read full review
Hotel is stunning. White interior with plants. Very airy and clean.
Hotel rooms nice.
Service at reception could be slightly better asked for extra pillow on day 1 and again on day 2 and 3 and it...
>> Read full review
Visited as a member of a family party of 14, ages from 2 years to 93, we all had a great time, staff were excellent and friendly. Bedrooms were clean and well appointed, TV in several languages...
>> Read full review
Beautiful hotel with a beautiful surrounding. The room we had, had a view of the sea and the mountains and was a large spacious room. The entertainment at night was great in both the theatre...
>> Read full review
We stayed here from 31st May until 10th June. From getting off the plane and having a private transfer just me and the hubby in a merc the holiday was amazing! Checked in quick with friendly Staff...
>> Read full review
We stayed at this hotel for a week 12 of us a big family holiday. We had young children with us and stayed in a family room. It was fab. Lovely little touches to make it easier with a baby!
All the...
>> Read full review
Having read some of the less than complimentary reviews before I arrived, I was a bit worried about what to expect. However, any concerns were completely unfounded. The hotel is beautiful and...
>> Read full review
We have just returned from a 7 day family holiday with our 10 year old daughter and wish we’d booked a longer holiday!!
We arrived mid afternoon on a Friday and the reception staff and welcome was...
>> Read full review
Family of 5 including a 1yr old just returned from a week here. Thoroughly enjoyed our stay Hotel clean and comfortable. Staff welcoming and helpful through out. Food good and plentiful. Chose to sit...
>> Read full review
We were warned about building works going on but we hardly heard any noise this did not interfere with our holiday at all the hotel is extremely clean, food excellent plenty to choose from we have...
>> Read full review
Stayed here with friends and kids last week for 10 nights and it was way better than I expected. Different food each night with a huge choice, lots of bars with self serve beer, wine and soft drinks...
>> Read full review
we arrived abut 9.30pm on a sunday night the check in was quick and easy,our room was 448 and when we looked out of the balcony we had a lovely view of the pool and the sea the room was large and...
>> Read full review
Arrived at the Be Live on Feb 26th for a 7 night break. Check in was quick and easy and was allocated a room on the 7th floor facing the road with a partial sea view. The room was spacious and clean...
>> Read full review
Really enjoyed our trip to this hotel and it exceeded expectations in most areas. My husband and I visited together and had a room on the same floor as the reception.
Room: the Bedroom was very...
>> Read full review
Just returned from an 8 night holiday here and as a family we can't recommend the hotel highly enough.
Firstly the entertainment staff were fantastic, always checking the kids were having fun, asking...
>> Read full review
We have been to Tenerife many times and decided to go back for our honeymoon. I emailed the hotel to tell them it was our special time and as I have scoliosis in the spine I needed a soft matress...
>> Read full review
This is our second visit as a family of six
All generations catered for and a speak thank you to Raffaela and Enzo for entertaining our 2 grandchildren for the last 10 days.
Rooms are spotless with...
>> Read full review
Our first time with all inclusive, in a hotel as a family and to Tenerife!!. Be Live didn't let us down. The room was excellent, very clean and accommodating, great views of the pool area and the...
>> Read full review
We arrived at the hotel on 30/05/19 after 23:00.
The last of the reception was very friendly.
I need to mention Rafaela, I believe is Kenzo and Fabio they are brilliant, my 4-year-old son was very...
>> Read full review
So we got home yesterday (3/6/19) from 10 scorching all inclusive nights.
We were abit wary of coming to the hotel after reading mixed reviews on the food and also the dreaded sickness bug in the...
>> Read full review
Such a great place. The people were there were lovely absolutely no language barriers and the rooms were cleaned top to bottom once a day which meant every night you'd return to a room spic and span...
>> Read full review
Staff at this hotel are the most kindest, caring, utterly helpful group of people I have ever come across from a hotel. The hotel should be extremely proud of their hard working staff. It shows and...
>> Read full review
We had a week at this resort, with my 20 yr old son and 9 yr old grandson. There was plenty for all ages. The rooms were clean and towels changed every day. I loved that it had a separate shower and...
>> Read full review
Wish to thank you for a fabulous holiday, 880 was a great room hope our next visit we will see the new pool completed. Thanks for everything including the emergency taxi for the airport, ADULT ONLY...
>> Read full review
We stayed at this hotel for our honeymoon. First trip abroad as a couple and could not have been more pleased with it. The rooms are beautiful stall are all lovely and helpful. The food was on...
>> Read full review
We recently returned home from a wonderful stay at the Be Live Playa La Arena, our first holiday abroad with our daughter Jessica.
We had a fantastic 2 week stay. The hotel and facilities were great...
>> Read full review
Had a lovely holiday. The hotel feels very spacious and is smartly decorated. The whole place was very clean. Nice selection of food and a brilliant place to have a chilled family vacation. My 4 year...
>> Read full review
Very nice hotel for families - all I've requested for a week holidays. Except fro 2 swimming pools - very close to ocean beach. You can find quiet places and good animations depending on this what...
>> Read full review
Really good hotel, had a great week staying here.staff are really helpful. We have been to this hotel several times & will certainly be returning, we did upgrade to adult club which gives you a good...
>> Read full review
Lovely hotel very friendly staff good food and entertainment although it can cater more for the French we did not feel out of place. My mum sisters and myself went for a girlie holiday and it was the...
>> Read full review
Beautiful hotel with friendly staff. Outside buffet restaurant offers good choice so not necessary to dry off and go indoors for lunch. Could do with an outside microwave as food sometimes gets cold...
>> Read full review
Well what a beautiful hotel this is!
I stayed here for two weeks as my first trip to Tenerife, and just wow. It's absolutely stunning from the moment you walk into the reception, plants hang from...
>> Read full review
Currently staying at the moment. Leaving to do home tomorrow, lovely clean hotel, with a great location, lovely beach just down the road.
The only down side is having experienced some very rude...
>> Read full review
As a first time visitor to both Tenerife and this hotel I thought it only be fair to wait to upload a review at the end of my trip.
Myself and my partner booked this getaway with TUI a week before...
>> Read full review
I'll start by saying please ignore any negative reviews, this hotel is wonderful.
We were really worried about going after reading some really unfair reviews of this hotel, but we had a great time! 5...
>> Read full review
We returned from the be live on Tuesday the hotel is beautiful and very clean, every single member of staff I came across was pleasant and very helpful, I almost cancelled my visit because of the...
>> Read full review
My stay at this resort was purely for a relax and break from work. I found the resort was well maintained and clean. The food and drink was better than other places I have visited. The daytime...
>> Read full review
As a (very happy) returning guest, for the 3rd time, and having already done a review from our first visit 4 years ago, I asked my eldest daughter (age 11) to write a review this time. Very honest...
>> Read full review
This hotel is amazing all staff are friendly and has everything you could want from a holiday. The quality is high and everything is so clean. Only thing I I would say is there isn’t enough plugs in...
>> Read full review
My family of 4, plus 2 aunty’s and a Nana went on holiday together. The hotel had something for everyone. My 2 children are 4yrs and 2yrs and the water slide was amazing to keep them entertained. My...
>> Read full review
Overall we had a nice time in this hotel, however a few things did put a dampener on our stay. Personally I would give this hotel 3.5 stars, as it is not 3 star but it is not quite 4 star either in...
>> Read full review
Soonever we walked in and looked around we thought wow what a beautiful hotel very modern lovely leather sofas and chairs plants everywhere fantastic stairs leading down to next level with ponds and...
>> Read full review
I recommend the hotel to all. It's clear, food is very good, diets are accepted, swimming pool is clear and heated, beach with black sand is quite close, same as the Los Gigantes cliffs. We had a...
>> Read full review
Was a bit nervous about staying after reading the reviews but I'm so glad we did. It has been beautiful. The pools are fabulous and beautifully clean, the staff who monitor them and entertain are...
>> Read full review
The hotel is in Playa La Arena, just south of Los Gigantes. It is a fairly small and quiet resort, which suited us perfectly. Did a trip to Adeje and that was loud and brash, not my sort of...
>> Read full review
Very good location, delicious food every day had something new. Staff was very friendly, helpful. Room was good size, clean, nice view from it. Interesting entertainment every night. Enough space by...
>> Read full review
Hotel was very good we found all the amenities excellent. The food was very good and covered all bases. Everywhere was very clean and the rooms cleaned every day.
Although we were a little...
>> Read full review
Stayed for 1 week in april in Adult club room We were told infinity pool would not be ready in time for our holiday and were told by thomas cook we could change hotel or accept compensation from...
>> Read full review
We stayed here from Easter for a week. The hotel is bright and very clean, we stayed in a superior room which we had paid extra for. All inclusive food is good quality but isn't always hot. You serve...
>> Read full review
Very impressed.. First time here.
Good fabulous, masses of delicious desserts. Staff quick to tidy up tables and bring you drinks.
Pool area superb. Fab atmosphere. Pool entertainment staff top...
>> Read full review
Our first reaction was wow! The hotel is beautiful.
We paidfor superior room- when we booked throughTui we were told the infinity pool would be finished- wrong.
Despite this we had the other...
>> Read full review
I traveled with my husband in March 2019 and stayed for a week. We'd pre-booked the VIP package and we're really glad we did, as we got access to the VIP lounge where we could help ourselves to...
>> Read full review
We spent a week before Easter at this hotel and it's been a fabulous early break. The hotel is clean and well laid out, and in a great location. Our room was spacious and comfortable. With fussy...
>> Read full review
I am writing from my room (402) at Be Live Playa La Arena, where I have been self-quarantined with Norovirus for the last 24hours. Anyone who has ever experienced this will tell you how extremely...
>> Read full review
I have had a few days to reflect before writing this. The hotel reception is very nice but does not reflect the rest of the hotel. The carpets on corridors are old, stained and in need of...
>> Read full review
The hotel itself gorgeous, amazing views and if you're a fan of gym trips while on holiday this is the best hotel gym I've ever seen. We paid for the adults only VIP experience and unfortunately the...
>> Read full review
Strongly recommend for families and all those who search for cosiness, charm, lovely staff and outstanding views. Be Family as well as Puert o deSantiago is the place to be missed and to
come back...
>> Read full review
To begin with myself and my partner arrived on Saturday afternoon. We were met by my partners daughter who booked a room here for 3 nights. We went to reception to check into the hotel. My partners...
>> Read full review
Stayed here in March, our 7th visit and we plan to return again next year, that probably says it all. It will be interesting to see the new pool area., the Tapas bar is a welcome addition. As always...
>> Read full review
Just returned from a fabulous week in this hotel!
Check in was quick and straight forward, we were given a choice of one free reward as way of compensation because the building work to the new...
>> Read full review
Great hotel and great staff. My only complaint being the absence of tea and coffee facilities and that they don’t provide water in the rooms. To hire a kettle is Euro 7 per day ! The other thing...
>> Read full review
My parents and I recently returned from the hotel after spending 10 nights there. We all thoroughly enjoyed ourselves!
Hotel: The first thing we all picked up on was how amazing the hotel reception...
>> Read full review
Great time again here, 4th time we’ve been, only things I can pick them upon is that the plates and cutlery were not clean, had dried on food on them, also entertainment is a bit rubbish, however...
>> Read full review
As a hotel they try very hard, mostly its a relaxing atmosphere, the rooms are good, there is building work going on but you cant hear it, unless you sit right next to it.
the poolside entertainment...
>> Read full review
Pleasant Hotel clean and comfortable, helpful staff and management especially the restaurant team. We spent 10 days here late March with lovely hot sunshine most of the time. Very strict rules on the...
>> Read full review
We were concerned about staying here after reading some of the negative reviews about the sickness bug however we were pleasantly surprised and did not get sick. We saw one person throwing up in a...
>> Read full review
Fantastic hotel, staff fab cleanliness spot on. Quite part of the town but not too far away from pubs and clubs. Only thing I would comment on is lack of toilets near the pool area. But apart from...
>> Read full review
Just returned from a week at this Hotel, can’t fault it spotlessly clean. Was worried about the bug but on arrival asked Tui Rep and he confirmed no more cases had been reported for the last week or...
>> Read full review
Excellent hotel, very impressed with everything! Lovely spacious room with balcony,huge bathroom. There was always lots of room around the pools. Food and drink readily available. Staff friendly and...
>> Read full review
The hotel is located in a lovely area, not only is a great base to explore the island from but it quite peaceful and relaxing with nice scenery. There were always plenty of sun loungers round the...
>> Read full review
Hotel nice and clean , location good a few nice restaurants and bars close by. I’d advise to take your own drinking vessel for poolside as only very small plastic cups available to use. Plenty of sun...
>> Read full review
A return visit after a gap.hotel beautifully redecorated .chose to upgrade to adults only.this gave you a superior sea view room and access to a restricted entry area in restaurant and card only...
>> Read full review
excellent all over, highly recommend paying a bit more and take advantage of the adult experience package. You get your own little lobby where you can help yourself to top quality spirits and snacks...
>> Read full review
Stayed for 3 nights in March. A lovely large hotel with big rooms that are cleaned daily, pleasant staff - they gave us a free bottle of wine and free sunbeds on the beach , beautiful views, lots of...
>> Read full review
After reading some of the reviews I wasn’t sure what to expect. I can honestly say we had a brilliant time. None of us got ill or sick or heard or seen anyone complaining of being ill. The food was...
>> Read full review
We are a couple in our late twenties and just enjoyed a wonderful trip here at this resort. The weather was spot on, the staff were amazing, so friendly and helped us in every way they could. There...
>> Read full review
Very organized, clean and plenty of fresh food! We had nothing missing at all, stuff were very friendly and willing to help with any matter.
Easy access to rent a car- had a long trip around...
>> Read full review
After reading the reviews about this hotel I can honestly say I wasn't looking forward to staying here.
Firstly the sickness bug my husband and I wasn't effected ,there were no signs of guest being...
>> Read full review
This is our second visit never again. How it has gone down hill. The food was warm or cold and the quality was poor. People were heating up in the microwave. There was 4 in our party and 2 became ill...
>> Read full review
We just got back from a week at this hotel on the 19.3.19. We were a bit anxious about staying at this hotel after reading the reviews as we were travelling with our 4 month old. After getting in...
>> Read full review
This was my second visit to this hotel and I wasn't disappointed. I had no fault with anything. Check in was easy, room was excellent with great views of the sea and pools. The hotel was very clean...
>> Read full review
Just returned from a six day break at this hotel. Walking into the reception area is stunning. We were aware of the sickness apparently rampart throughout the hotel and our first meal felt like...
>> Read full review
Me and my new husband came to this hotel for week on the 9th March for a bit of QT for a belated honeymoon.
Firstly. The majority of the staff are nice - Elena, the maid who maintained our room was...
>> Read full review
We are currently staying at this hotel, everything is beautiful expect the food. The food is below average.
My partner has a few intolerance which makes it difficult when sollecting food. What makes...
>> Read full review
This hotel is beautifully situated with most rooms having a pool and sea view if that's what you requested. If you didn't, then don't moan. Secondly, there was a sickness bug going around the...
>> Read full review
this review will be written fairly and honestly for those considering staying at this hotel...
After 10 nights at this hotel I would have to say it doesn't match the 4 star rating, a 3 Star would be...
>> Read full review
I have booked this hotel on booking.com after reading all the comments on trip advisor about vomiting bug i was concern and i decided to contact the hotel. i got quite rude answer that they dont know...
>> Read full review
The only positive thing is that usually the hotel and areas are clean, having said that our room has not been cleaned today by the maids.
The food has no range whatsoever, we have eaten out most...
>> Read full review
Just returned from this hotel, food is limited and not the best quality, some meals are not labelled or described as fried meat, is it cat, dog or chicken who knows. The worse part of the trip is for...
>> Read full review
We were booked to travel here at Easter but due to shocking reviews and moreover how the hotel have dealt with it we have cancelled & booked elsewhere. I understand that these viruses are rampant but...
>> Read full review
I've just come back from 5 nights at this hotel. This was my first time in Tenerife and opted for a quieter area so booked into the Playa La Arena area. We stayed all inclusive at the hotel...
>> Read full review
We booked this for a week to relax as a couple before our baby is born in June. On arrival I was disappointed in the condition of the hotel, especially as it wasn’t that cheap, but tried to remain...
>> Read full review
This is my first ever review on trip advisor. PLEASE READ We were reading the reviews about the sickness before we left so contacted Tui before we went. They assured us they knew nothing about the...
>> Read full review
We are still at this hotel but I had to right this review now, as I had read one or two bad reviews, up too now none of them could be further from the truth.First the hotel is spotless they never...
>> Read full review
We went for 4 nights, first time on a winter break of this type. Booked direct with the hotel in a deluxe room, not sure this was necessary as most rooms have a sea view. Hired a kettle from...
>> Read full review
Our party comprised of 6 adults and 6 children, a 1 year old, a 3 year old, 2 girls of 6 and 2 boys of 11. We all booked with TUI. The flights were perfect, new planes with nice crew and bang on...
>> Read full review
Got back from a week at Be Live Playa La Arena on Friday 1st March. I'd like to think I'm a reasonable chap, who rarely complains and I'm easily pleased. Will give an honest opinion as I see it...
>> Read full review
My wife and I visited the BeLive Experience for the sixth time and still enjoyed our three week stay, meeting old and new friends, with work going on finishing the infinity pool (we hardly heard any...
>> Read full review
Been here since last Friday leaving tomorrow, travelled as a family of 7 adults and two infants ! Check in was quick rooms were spotless and all you need in the room shower separate bath with shower...
>> Read full review
Staff were friendly and informative, spotless clean and well equipped with plenty of sun beds.
Good assortment of food everyday.
Building of the new Pool didn't bother us noise was minimal.
We would...
>> Read full review
The hotel has many good points. It is bright, modern and spacious.
Very nice pools and always plenty of sunbeds and parasols.
Animation team excellent and always very energetic.
Food pretty standard...
>> Read full review
We visited this hotel in February 2018 and enjoyed all aspects of the holiday that we decided to return this year. On our return nothing much had changed apart from the already mentioned works in...
>> Read full review
First impression of this hotel gives the wow factor food outstanding must mention mario who was outstanding as were the rest of his team we were given a upgrade when we entered the room it was lovely...
>> Read full review
So the title, let’s address that first - the food in the buffet restaurant; if you like pork you’ll be ok. Sadly there isn’t much else apart from fish, and nearly all the food was luke warm at best...
>> Read full review
Stayed here for 1 week in February with a friend for some winter sunshine. The hotel was fantastic and provided a really enjoyable holiday. Overall everything was fantastic, just a few suggested...
>> Read full review
Just returned from a short stay at this hotel on arrival the hotel looks really good with marble floors and white leather chairs check in was quick and friendly we were told that our room had been...
>> Read full review
Came home today from a week's stay with my three children. We have had a lovely week with lots of sunbathing and swimming!! Hotel is great, it's clean, light and airy. Staff are very helpful and...
>> Read full review
Beautiful hotel with great views of the sea and mountains - even the road side rooms are OK and you can see mountains and see although limited view.
A wide variety of food available although we were...
>> Read full review
Good location public rooms excellent but restaurant was a little bit cafeteria like cleanliness absolute, staff are mainly very friendly all inclusive but food only 3 star being a little repetitive...
>> Read full review
This hotel is stunning with its marble floors, white leather furnishings and fern lined balconies. It is immaculately looked after and spotlessly clean. We were checked in quickly and efficiently...
>> Read full review
1 week holiday fully inclusive. food was good as was drinks. lovely pool and really clean well kept hotel. 30 min walk from los gigantes. lovely view over pool to sea and on to la gomera. will...
>> Read full review
This was my third trip to this hotel, the location is beautiful with stunning views. Reception staff are particularly nice and very helpful no matter what time of day or however busy they are. Our...
>> Read full review
its not bad but not so good
no swimming pool for childrens
it was a good holliday but i”m not very happpy
the hotel its nice and big and for this type of locations only 2 swimming pool”s its not ok...
>> Read full review
Wonderful hotel. Food was a bit boring but always something you could eat. Best sunset ever! Adults package gives access to VIP lounge with premium drinks, better rooms and own section by the pools...
>> Read full review
Great hotel, very friendly and helpful staff, lovely clean and comfortable rooms. Great food. I really don't understand why people moan about the food choice. They are either really fussy or don't...
>> Read full review
Recently returned from a month's stay in this hotel. Excellent facilities and service and spotlessly clean. The only complaint we would like to raise is the fact there is segregation of the...
>> Read full review
Had a fab second stay at this hotel. Spotless hotel and the food was great. I couldn't fault it, I shall definitely be going back! The reception team were excellent, very friendly and helpful...
>> Read full review
We Liked Many Things About This hotel
quick and easy check in and check out
staff in all areas Amazing
ROOMS -Large spacious with nice size balconies well maintainted and cleaned every day
POOLS- ARE...
>> Read full review
Had lovely holiday very clean hotel very good buffet selection with lots of choice could of been a little warmer. The evening entertainment was not of the highest standard but watchable .the rooms...
>> Read full review
Me and my partner came to this hotel in the middle of January to celebrate my 30th birthday, we were not disappointed after seeing mixed reviews.
This hotel is lovely, and in a lovely quiet...
>> Read full review
We had an amazing time at this hotel. Staff friendly, hotel spotless, excellent food and a huge variety for everyone. Animation team were great especially David, Mario & Victoria who always ensured...
>> Read full review
We had paid extra for a sunny room and were very happy with the result. Nice big balcony to enjoy the view across to the island of Gomera. Good-sized room with sofa. Bed very large and OK for comfort...
>> Read full review
An immaculately maintained hotel. Staffed by friendly efficient staff. A large variety of buffet for meals. Our room was large, very comfortable bed. Side view of the sea and beach. They were...
>> Read full review
My wife and I are here with Tui on a stay and cruise basis. We thought we'd do a stay at this hotel before our cruise. The hotel itself is lovely and the staff are a credit to the hotel. But the food...
>> Read full review
Beautiful and spacious hotel, lots of marble and open spaces. If you like the sun on your balcony ask not to be given a side room which overlook a road and never get any sun at all. The food, I’d...
>> Read full review
It was a very pleasant stay. We liked the entertainment team and good service. Food quality and choice should be better. For the money it is a very good choice - clean and nicely located.I think we...
>> Read full review
After reading previous reviews we were a little apprehensive about staying at the hotel but from our first to last day we had a great time.
Very impressive reception area, lots of seating and very...
>> Read full review
plenty of activities all day for all ages. fitness classes on offer for free if you're into that. right near the beach. food was great and a large variety. no issues getting sunbeds. rooms were...
>> Read full review
If I hadn't got ill with sickness on Christmas Eve (more about this later), then I would have given the hotel a very good review. We arrived on 18 Dec, and flew home 25 Dec. Our very first...
>> Read full review
A lovely place with great pools! The food was mostly delicious, sometimes average, a lot of food to choose from. Liked the opprtunities for minigolf and tennis. Most of the staff speak good English...
>> Read full review
We have just returned from Playa La Arena after staying there for 7 nights and what can I say? The hotel was wonderful. There is always a bit of apprehension after reading reviews but it was such a...
>> Read full review
The hotel was fantastic perfect for all ages in my opinion being a little bit picky the entertainment for the evening could be a little bit better but that’s it although this was a holiday for just...
>> Read full review
Travellers: Nanny, Grandad, Mum, Dad, 6 month Baby
Package holiday with Jet2 from East Midlands Airport.
Hotel is approximately 45 mins from the airport. This hotel is light and airy. When you...
>> Read full review
We have just returned from a weeks holiday at the Hotel and can honestly say that we could not fault the service we received throughout.Reception staff were very welcoming, helpful and nothing was...
>> Read full review
The hotel looked 4 star but was not as such. We arrived Christmas day. The reception was huge with loads of white luxury settees, chairs and seating. Awesome decorations all over the place but no...
>> Read full review
Arrived to friendly and helpful service, was informed that we would not be disappointed with room, had requested a room on the 8th floor for the Adults only section the same as 13 months previously...
>> Read full review
Great positioned hotel that let's itself down with poor service and poor quality food. Bar service very slow even though there seemed to be staff doing little. Rooms and hotel in general is...
>> Read full review
We very much liked our stay ! Entertainment for young and old, and for families. This hotel is better for 'fit' people (some stairs to do), but it is worth it. Amazing income hall and pools ! We also...
>> Read full review
Booked for the Caribbean for Xmas, my husband had a heart attack & triple bypass in June, so could no longer get travel insurance for long haul, Europe only. Thomas Cook recommended this Hotel as a...
>> Read full review
Stayed at this hotel in Oct with family and I can't fault it one bit, the food was fantastic, great variety will presented and tasty, the rooms are cleaned daily to a very high standard, the was work...
>> Read full review
We stayed here last week on a family holiday. Upon arrival we noticed how clean and well equipped the hotel and rooms were, we were very impressed with the stocked fridge & baby essentials so that...
>> Read full review
Well what can I say. Absolutely fantastic holiday. Would defo stay here again. We went on Christmas day and came back new years day.
Staff very friendly and happy to help. Tour reps very friendly and...
>> Read full review
Booked here for a week, fabulous hotel. Clean and modern. Staff are all friendly, laid back relaxed hotel. Had no complaints, food/drink was all good on the all inclusive. Honestly a great place to...
>> Read full review
Last year was one of my worst years I've had close family bereavement and my 2 hips decided to pack up had one replaced in September and had to cancel a holiday in Tenerife in October as I couldn't...
>> Read full review
I spent Christmas holidays with my boyfriend and this is what we found:
+ This is a good hotel for families and adult couples.
+ The buffet was incredible. Every night there was food from a different...
>> Read full review
Stayed here for 7 nights over new year for some winter sun. The hotel is ok and probably what you'd expect from this kind of place. Food from the buffet was good with lots of options and reasonable...
>> Read full review
Couldn't have asked for anything better from the hotel. The staff were absolutely amazing, so friendly and couldn't have been more helpful. We had an issue with our TV which was sorted with half HR...
>> Read full review
Come here for a nice relaxing break after just suffering from a heart attack staying in room 417 this is the tranquillity and relaxing view i have from my room staff and manager were very...
>> Read full review
Returning for our 3rd visit to this beautiful hotel my wife and daughter both said “we’re home” and it truly feels like a home away from home, from a warm welcome to constant smiles and greetings...
>> Read full review
The hotel was very clean. The meal service was below 4 star with little improvement for the adult club upgrade.The pool area was clean with plenty of sun lounges. An adult sun terrace area with the...
>> Read full review
Our family has stayed at this hotel for a week.We celebrated here New Year Festival as well. The hotel itself is very clean, reception guys are very helpful and friendly.The food ...is too delicious...
>> Read full review
Arrived 23.12.18 for Christmas. We had a nice room with a side view of the sea.
Room was clean and comfortable, no tea or coffee making facilities in the room!!!
The hotel was clean and the staff was...
>> Read full review
Arrived 22.12.18 for our Christmas holiday. Not worth the money, upgraded to Adult club, what you get for this:-
Coffee machine, mini bar on arrival, docking station, room on 7th floor with sea view...
>> Read full review
Great hotel, food good but could have labels to identify intolerances like coeliac Thomas cook brochure said football available but entertainment crew did not do it. Plenty of other things for a...
>> Read full review
Well what can I say sickness and diarrhoea was going round the hotel my husband was in bed for four days and when this was mentioned we was told well you obviously went out and picked it up from...
>> Read full review
The Be Live Playa La Arena is a very nice hotel, the staff are friendly & hard working,especially the room maids.
The reception area is huge and well furnished.
The Restaurant gave a good range of...
>> Read full review
When we arrived in our family room we had a little circus tent on the balcony for children, and a little black board and packet of sweats waiting (nice touch!) We also discovered after our visit the...
>> Read full review
Nice view to seaside from hotel, the beach close to hotel is with dark sand, have to try to swim in sea.Close supermarkets for all your extra needs, Good internet, working almost all hotel area...
>> Read full review
This hotel is clean .friendly staff, comfortable sunbeds, shops and bars nearby Excellent, There is also a local bus service. Food as good and choice was excellent, See through lifts and an infinity...
>> Read full review
this is our second visit to this hotel and whilst their have been some impressive improvements some things still let it down.
Ill try to break this into sections
staff greatly improved on two years...
>> Read full review
I was one of these pessimistic people that look at the one stars before choosing a hotel and thank god i didnt listen because its been a great stay the food has been great the entertainment was good...
>> Read full review
Just returned from a glorious week away in the sun at this hotel, from the second we arrived there, the staff in the restaurant/ bars and animation team did not stop!! They were brill :)
The hotel...
>> Read full review
Months ago when enquiring at the travel agent for large family rooms or connecting ones we were told that no such solution is available at Be Live Experience which on the other hand had had good...
>> Read full review
It was very good experience! Tasty food, clean and beautiful. It was a good holiday at this hotel.Very comfortable room (I slept very well there). For me this area was nice too- not very loudly and...
>> Read full review
Whilst we only had 7 days here it was a brilliant break at that! Just what we needed, a hotel tucked away and a bit of noise around the main pool if you wanted it. There is another pool further down...
>> Read full review
Really great hotel, fully deserves 4*, great food, lot of activities, facilities, entertainment. Good coctail bar and lots of drinks to choose from. Great place for families with children...
>> Read full review
Spent a week here beginning of December 2018. Hotel is lovely and staff are really nice. The animation team are friendly and worked hard. Not being picky but the food wasn't brilliant. The sunbeds...
>> Read full review
Stayed here with friends for a week & had a good time. Reception staff were very friendly & helpful. Nothing too much trouble. The hotel is lovely inside. All public areas are very modern...
>> Read full review
We have just had another amazing holiday in your beautiful hotel. We were 2 couples staying for 11nights.
The rooms are very clean with an over bath shower and a separate walk in shower. No kettle...
>> Read full review
Our second trip to this great hotel which again it was lovely to see the impressive entrance which has had all the seating areas upgraded since we came before.
Staff again very helpful from reception...
>> Read full review
I’ve just returned from a 5 day trip to this hotel which was overall a pleasant stay with a few minor issues. The hotel itself is very beautiful and well kept. The rooms are spacious and bathroom had...
>> Read full review
We have stayed at this hotel before and like it, and the area of Playa de Arena. We stayed from 20 to 30 November in room 882 which is one of the larger rooms on the top floor and is part of the...
>> Read full review
I was so happy when my husband surprised me with a birthday trip to Tenerife only to be disappointed by the hotel. Such a mixed review so I have broken it down.
POOLS great. 3 outdoor pools were...
>> Read full review
We visited Be Live for this first time in November for a week and had a great time, the hotel is beautiful, clean, and modern. The food was average but nothing to complain about. A few issues we had...
>> Read full review
CONCLUSION : beautiful hotel, lots of light and plants inside, nice situation next to a little beach and some shops, kind staff, clean in general, wonderful view on the sea and the sunset on la...
>> Read full review
We are currently staying at the be live experience here in playa la arena in room 437. From the minute we arrived on the 24th November, there hasn't been a day where we haven't seen staff so busy...
>> Read full review
We stayed here as a family in October 2018. Upon arrival we were impressed with the little touches in the family room like the toiletries for the children, tents on the balcony, sterilising machine...
>> Read full review
truly wish that I could give this hotel more than 5 stars it is amazing. The rooms are nice and spacious and are kept extremely clean and everything you could possibly need is either in the room or...
>> Read full review
We have just returned from a weeks stay here , it was fantastic, the staff are so kind , helpful and caring , our little boy was unwell during our stay and they did everything they could to help and...
>> Read full review
We went here for a week and really enjoyed our stay. Pool area is lovely and plenty of sun loungers. Plenty of food and drink choices. The only downfall was I was served some raw chicken by one of...
>> Read full review
After all reviews which gived me extremely optimistic holiday mood & exoectationd for last few months counted days to go to my beloved Tenerife, when arrived to this hotel seen clean large...
>> Read full review
Our first impressions were very good with the hotel having a superbly clean and expansive reception and foyer area.The bedroom and balcony overlooking the sea were very agreeable.Unfortunately the...
>> Read full review
This was our third stay at the hotel Be Live Playa la Arena and we were once again not disappointed!! We had a fantastic holiday from the moment of checking in - very friendly and helpful staff on...
>> Read full review
Great time on Tenerife.I recommend the hotel in the dark in every respect.Everywhere smiling and helpful staff.Gastronomy also with a wide offer where everyone will find something for...
>> Read full review
Our stay at this hotel was our first trip to tenerrife and we really enjoyed our stay at this hotel it was very clean and food was good not great the location is really good for you sun lover which i...
>> Read full review
Nice hotel. Adults rooms were nice and in upper floors looking at the sea. Unfortunately there were no adults club tables outside and you could not step outside straight from the VIP lounge either...
>> Read full review
Food was very fish orientated not much variety the meat wasn't labelled as to what meat it was, tapas restaurant was mainly left overs. Tv channels not as advertised, building and sewage work going...
>> Read full review
Lovely hotel in a great location. Work on going for new infinity pool but didn't affect our holiday at all. The drinks terrace is stunning. Great place to relax. Restaurant was pretty standard but...
>> Read full review
To start with the decor of the hotel is absolutely beautiful, the second we stepped foot into the reception area we was blown away, pictures really don’t do this justice. The rooms are very good...
>> Read full review
Just returned from the be live we went all inclusive, we found the hotel and rooms to be very good we had a superior room could not fault the room in any way. No tea and coffee in the room but could...
>> Read full review
I have recently returned from a week in the hotel with my 11 and 14 year old daughters. The hotel is clean, had a variety of activities, good food and adequate rooms. The entertainment is good and...
>> Read full review
This would be our fifth annual holiday to this lovely hotel and resort but unfortunately with some annoyances from previous years. We booked a premium room overlooking the pools and beach which was...
>> Read full review
The time in the hotel was really nice. It is a big complex but well organized. We got there where The Infiniti pool is not ready and because of that hotel take care of guest and prepared benefits. I...
>> Read full review
This is our third and alas last visit. The hotel is great. Very clean. Helpful staff and nice and spacious rooms, all with air conditioning, fridge , and balcony. There are 3 pools and waterslide for...
>> Read full review
Loved every minute. What a wonderful hotel. Lovely helpful staff would love to go again soon ....breathtaking foyer ... Food amazing ...big clean rooms .... lovely grounds ... you have not lived...
>> Read full review
I spent October half term at this beautiful hotel with my husband and 10 year old daughter. It was her first holiday abroad and she absolutely loved it. We were a bit disheartened when we arrived to...
>> Read full review
We stayed for seven days at the end of October, early November as a party of four (2 adults and 2 16 year olds). The hotel itself is really nice, clean and spacious rooms, lovely staff throughout...
>> Read full review
Very very noisy at night time. We were travelling with a 2 year old and the music was was so loud in The lobby that we couldn't get to sleep until after 12. Sheets in the rooms weren't changed in the...
>> Read full review
Had a wonderful week stay in October half term with a 6 month old, 6 year old and grandparents. Great location on the beach.
The family room was perfect for us. Didnt realise how important a...
>> Read full review
Excellent Hotel just back from a 10 day stay there was 8 adults and 2 children in our party . The Hotel is spotless and rooms large and spacious . food is good and a wide variety although...
>> Read full review
had a great hotel and staff , good diverse food and verry clean hotel.in a small town but a great place to explore the eiland, the car rental in the hotel is price correct and you get a good...
>> Read full review
Hotel lovely and clean.Entertainment team/evening entertainment in my opinion is poor. 1 night out 7 was good with the ABBA tribute. A lot could be improved!!Building work was going on, which we was...
>> Read full review
My husband,3 children (18,17 & 11) & I have just returned from a great week at this hotel. We found this to be a good standard 4 star hotel with great sea views & a wow factor reception area...
>> Read full review
Great hotel, considering it is so big. Food good, staff friendly, very clean and tidy. Couldn't fault. Would go back again when they have finished the work for the new pool at the bottom of the...
>> Read full review
We arrived late evening and starving! The hotel kindly let us run and grab some food from the restaurant as it was starting to close down which was great. The hotel appearance has that WOW factor...
>> Read full review
Just returned from a 7 night holiday in this hotel and would recommend! The lobby and terrace looked very grand with white sofas everywhere and glass lifts.. our room was nice and overlooked the pool...
>> Read full review
This was my second time to this hotel and what can I say other than I love it! The Entertainment team where a massive part of making my holiday amazing. The passion and care they have for every one...
>> Read full review
Grateful thanks to the Reps who arranged for us to be relocated to a different hotel within 24 hours to be with our family due to us booking the wrong hotel! It was a fraught first day but all worked...
>> Read full review
Great holidayLovely swimming pool and restaurantFamily room too smallCleaners were excellent Bar and restaurant staff could have been more friendlyMore variety in the food department requiredVery...
>> Read full review
Staff make this hotel. Always a smile and hard working. Lovely pool area with construction on an infinity pool still going on but no big deal. Good selection of food at meal times. Place is...
>> Read full review
We have just come back from the be live Playa de Arena hotel in Santiago Tenerife 2 days ago. l would like to ask anyone who is thinking of going there in the next 4 to 5 months to make sure that...
>> Read full review
Visited this hotel last week to celebrate my 50th birthday. What a cracking hotel, we were welcomed on arrival to bottle of bubbly in our lovely, comfortable furnished room that overlooked pools and...
>> Read full review
As a party of eight including a 3 year old and a 1 year old the holiday was very enjoyable exactly what we wanted. The building work did not intrude at all and the 'compensation' free safe and trip...
>> Read full review
Me and my family stayed here the first two weeks in September and really enjoyed our stay at Be Live. The hotel staff were really friendly and the reception staff were always happy to help.
The...
>> Read full review
Staff
All the staff were really friendly and speak a few languages , the animation team work really hard and the keep fit classes included spin, Zumba, yoga and Pilates which I really...
>> Read full review
This is a lovely hotel, reception staff so helpful so first impressions were very good. But as time went on we quickly realised that unless you were a French holiday maker you were either completely...
>> Read full review
I recently visited this welcoming hotel and what a breathe of fresh air it was!
Victor at reception made a lasting impression as did the entertainment staff and staff in general.
Pools beautifully...
>> Read full review
Not the pettiest of hotels from the outside, but once you step thro the door, it is very nice. Staff are friendly + helpful, rooms spacious + clean, all have sea views. There was building work going...
>> Read full review
Good hotel with good entertainment team. My kids was always happy with Raffaella from entertainment team. Good food, Hope hotel will make menu for 2 weeks not 1 weak, because if you stay for 2 weeks...
>> Read full review
The room was clean, food very good - variety of dishes with meet as well as vegetarian. I am sure I will visit the hotel again! Very good location: lovely city Puerto de Santiago next to the Los...
>> Read full review
My husband and I went to this hotel at the beginning of september,and we are still talking about what an amazing holiday we had,food was amazing and loads of choice breakfast finished at 10.30 we are...
>> Read full review
Was brilliant all round for adults an children :) it was a amazing experience for my daughter's first holiday! Didn't have one bad word to say about the whole trip so thank you for making our stay...
>> Read full review
I thought this hotel was really great and we had an amazing 7 days here. Everything looks amazing, from the incredible lobby, to the bars, restaurants and pools.
I've seen complaints on here...
>> Read full review
Came here in October for a weeks holiday with a friend. After arriving at 10pm we were given our room, which was in the Adults Section. We had not booked this, but due to being tired, we did not...
>> Read full review
We absolutely loved this hotel and our holiday. My 2 year old had a ball. Staff are so friendly. Hotel is huge and well kept. We are booking again for next year. We only stayed a week but definitely...
>> Read full review
Very good and profesional Staff. Beautyful hotel And room. Very good animations and positive peoples. Food was different and very nice. Very big plus for recepcjonist, who took to me at Polish...
>> Read full review
This Hotel was massive it is about 45 mins from the airport with a private transfer. The Room we were in had a walk in shower and a bath with a shower over it. the room was quite large with a small...
>> Read full review
We had a fantastic holiday, the hotel was lovely and very clean. It has lots of activities to choose from and in-house event organisers so booking days out was very easy! The staff were very friendly...
>> Read full review
In the hotel works very nice people, you know, there are exceptions, but it only adds to the charm of such places;) Hotel rooms clean, cleaned daily. On the premises of the hotel every day a...
>> Read full review
We stayed at this hotel for 11 days in Sep 2018. We highly recommend it for couples vacations. Room is clean and pretty standard with great view (if you opt for sea view). Excellent location, very...
>> Read full review
We have stayed at the Be Live playa la arena 4 times, the last time in End of May 2018 originally booked for 2 weeks, we extended our stay for a further week, as we did not want to leave!!! We did...
>> Read full review
We spent 10 days here in August, we’d already been in July 2016 and enjoyed it so thought we’d return!
The hotel is beautiful, very clean and set out amazing! The maids are always around cleaning...
>> Read full review
Me and my boyfriend stayed here the first two weeks in September and really enjoyed our stay at be live.
The hotel staff were really friendly and the reception staff were always happy to help
The...
>> Read full review
This was our 2nd visit to the hotel (last time Nov 2016) and we loved every minute again. This time we took other family members and they loved it too. We chose adult club again as I like the...
>> Read full review
Just came back from a week away with my boyfriend and another couple, couldn’t fault the hotel at all, the food was lovely, so clean, the room was lovely we were on the ground floor and still had a...
>> Read full review
To fault this hotel you must be either blind or stupidly hard to please.
I didn’t arrive at Be Live until gone 11pm, to our surprise they had laid out food & refreshments for us, as well as other...
>> Read full review
Me and my girlfriend stayed at this hotel for 10 nights during September and loved every minute of our stay. We went all inclusive which was a great idea. The food was different every night, but kept...
>> Read full review
Where do I begin with this hotel?
Defiantly not 4 stars probably pushing 2.
If you are English get ready to not get spoken to.
You practically need to do kart wheels or jump & down to get staff to...
>> Read full review
This is a holiday I would like to forget. 1st holiday with my grandchildren, should be one for happy memories and to talk about with them in years to come. The hotel is not 4/5 star don't be fooled...
>> Read full review
The perfect place where to stay. Great place, great staff, great food, great swimming pools (lovely hot water!!!) . See you in April 🖤 The weather has been great, even if "Calima", the strange hot...
>> Read full review
Great family hotel. Staff great. Nice and clean. Good location. Pools nice and clean and great entertainment around pool. Rooms were great and blackout curtains done a great job for sleeping. Aircon...
>> Read full review
A hotel worth recommending. No attention. We were on our honeymoon and we can recommend it 100%. Eating a lot, delicious, clean, service smiling, helpful. The area is also beautiful, calm. Close to...
>> Read full review
We are still here... With 5 days left...
When are you fixing the pool table on the music hall patio?
Disappointed with the very relaxed dress code at dinner... How can men be so scruffy. Eating with...
>> Read full review
good value for money and was looked after by a very caring staff who who made our whole family holiday something we will remember for along time.Our rooms were sitiuated close to eah other and all...
>> Read full review
Arrived at the hotel Sept 2 walked in looked really nice, clean and tidy pool area great and room was too, went for tea and was very disappointed everything was average, went out for food more often...
>> Read full review
We (1 adult 2 children) had a great stay, having already been to "Be live playa la arena" in 2015
We were pleased with the improvements and happy the food was still as amazing as our last trip...
>> Read full review
Reading a few of the previous reviews I am surprised at some of the negativity. This hotel merits an excellent rating.The hotel is splendid. You see this when you first enter into a massive lobby of...
>> Read full review
We (1 adult plus 14 and 7 year old) had a great week here. I was nervous given the mixed reviews I’d read in the weeks running up to the holiday but I should not have worried. Everything was great...
>> Read full review
The hotel was excellent. Big and clean rooms especially those with sea and los gigantos clifs view. The Food was delicious. Friendly Staff. Very good location. Close to the ocean. Nice beach.Lots of...
>> Read full review
Currently staying in this hotel, and let me just say to any British people expecting a British 4 star standard....... you won’t find it here! A good chunk of the pool area is currently a building...
>> Read full review
Great hotel, really clean, lovely pools, good food.
Had a great 11 days with my teenage kids, could not have asked for any better.
This hotel is really nice, not a lot to do outside, eg small black...
>> Read full review
Very beautiful 4-stars hotel suitable for singles, couples and families with kids of any age. Two pools with one toboggan surrounded with plenty of sunbeds and sunshades provide enough space for...
>> Read full review
I have just came back from Tenerife staying at Player la arena Be Live Hotel, The arrival being greeted by friendly and helpful staff, we all had an unforgettable experience staying at this hotel...
>> Read full review
We have just returned from a fantastic 7 day break at this hotel. It was our first holiday in 3 years and our first experience at an all inclusive resort - we will not turn back, our only concern is...
>> Read full review
Excellent holiday, hotel beautiful, staff very friendly, rooms clean, good variety of food each night and I have fussy children. Pools lovely and clean with good availability of sun beds. Good...
>> Read full review
The hotel was lovely, couldn’t fault it at all, this could of been just another holiday where you visit and never return, but this holiday was different, so much was offered at the hotel, kids and...
>> Read full review
We never experienced this brand of hotel before, and I think this might be the last! Quite a few things that didn’t make sense in this place, such as the second pool (when the main pool is full...
>> Read full review
Pictures really don’t do this hotel justice, beautiful inside and out, you should get some better photography done for your website. Works being carried out at bottom of hotel grounds but quite...
>> Read full review
We have returned today from a week away at this fantastic hotel.
We went as part of a group of 15. The hotel were very accommodating, setting up a large table for us and reserving it each night...
>> Read full review
We’ve just returned from spending ten nights at this lovely hotel, from start to finish we thoroughly enjoyed, the maids are a credit to the hotel as everything is kept very clean, the two rooms we...
>> Read full review
We have just returned from a great 10 days at the Be Live Playa la Arena hotel. Overall we had a fantastic holiday.
The reception welcome at the start of the holiday requires some improvement, the...
>> Read full review
Lovely holiday This is a lovely hotel and great staff. Rooms very comfortable and clean. Pool areas are well kept and although towels are put out early in morning there are still beds to be got later...
>> Read full review
Had a fantastic time the hotel is lovely and clean, staff are really helpfull and friendly. The kids loved the pool and the water slide, the food was lovely and we all found something that we liked...
>> Read full review
Still here now 12days in
What a clean hotel staff are very nice and polite pools are clean beer on tap as are soft drinks
Breakfast is the best meal of the day lunch and dinner are hit or miss and...
>> Read full review
This hotel is realy good. Excellent food nice service. It is really clean place. The only minus is animation for adults and teenagers. Also there is no music at the pool area. I can recomend this...
>> Read full review
Having just returned from Be Live yesterday it’s safe to say we would not return. The hotel was spotlessly clean but very basic. On arrival we were pleased with the lobby and our room, the staff were...
>> Read full review
What a great place from the beginning the people working in the reception were great especially Caroline and Victor but all of the people were very polite and helpful. The room was very big and very...
>> Read full review
Absolutely loved Playa De La Arena would definately recommend this place staff fab Animation team fantastic with fantastic shows Mario, David, Victoria, Raphaela, Binta were amazing and extremely...
>> Read full review
First impressions on arrival are very good, friendly reception staff. Arriving late the restaurant was still open so we were able to get a meal. Room was very clean and excellent sea view. Maid...
>> Read full review
The staff were the rudest I have ever encountered. Room was clean but bed is on wheels and hard as nails. The food is awful - flies, birds, reusing food from previous days and areas in other areas...
>> Read full review
Enjoyed stay needed the break but was peaceful just not really much a walking distance so ended up hiring car for couple of days to get around which next time would book before go as would of cost...
>> Read full review
Hotel is very nice. We had renovated room with side view on the ocean. Tasty food, a lot of sea food, newly open tapas bar. There are two normal pools and one for children. Now new infinity pool is...
>> Read full review
Stayed here for 1 week for my 50th birthday with my family,thought the hotel ,staff,animation team was spot on ,the only thing that let it down was the flies everywhere, done my head in ,on the food...
>> Read full review
I really enjoy this hotel, but it has some shortcomings. It has huge reception (i really like it), when you're waiting for your room after check-in you can sit or lie down on big mattresses and it's...
>> Read full review
My husband and I stayed here at the end of July. When we arrived we were very pleased with the look of the hotel and the wonderful reception we received. We were informed we had been given an upgrade...
>> Read full review
Fantastic holiday, hotel is lovely, the food is fantastic, the staff are extremely hard working and the entertainment staff are brilliant, The ABBA tribute band was great. My kids 12 & 14 had a great...
>> Read full review
We visited the Be Live at the end of April for 11 nights and what another fantastic holiday we had. This was our second visit, 7 adults age 19 to 55, first visit was 2 couples and have booked for...
>> Read full review
Nice hotel near small beach witch black sand. To the beach you go with elevator in hotel and than through street. Hotel is big with many atractions. For children slide and minidisco. For adults...
>> Read full review
This hotel was amazing although it was stated to be further down the island than it was so walking out us hard if you have difficulties walking or asthma but an amazing hotel it was huge and the food...
>> Read full review
Was there for 10 days. (10 days too many). The noise from the building work was so bad there were ripples in the pool. The staff had no heart in there jobs. The food was below average. If you got in...
>> Read full review
We stayed at hotel for 8 nights. Generally I enjoyed myself but this is because I am enthusiastic even if things might go wrong😀
Let me start from details. We had all incl. adults club . Our room...
>> Read full review
We were two weeks at this hotel and enjoyed each day. Rooms were clean, food perfect, servis proffesional. I want to come back again. It is close to the ocean, pools are nice a animation team is...
>> Read full review
Spotlessly clean and elegant. We had a lovely, relaxed stay.
Despute being warned of building work, we were not disturbed at all by this.
Great food in the tapas bar and a la carte, slightly...
>> Read full review
The room was lovely, big and spacious with a lovely view. We had the road view but you could still see the sea and the scenery of the buildings around us were beautiful. The cleaner did an excellent...
>> Read full review
Arrival- arrived at 1pm to be given our room number and all inclusive band and told to come back at 2:30pm as our room is not ready which was no big deal as we managed to get lunch and look around...
>> Read full review
The area is amazing, with polite and excellent staff. Unfortunately the food was less than deserving. The entertainment was amusingly cheesy, with the various nights of mindless entertainment...
>> Read full review
Where to start...... ok, if you've never been here before then go and have a great time. Its ur average all inclusive holiday, disinterested staff, bad entertainment and same old food. If you...
>> Read full review
First impression was hotel was Very nice and rooms clean over the next few days we did see the down side to what was supposed to be our annual holiday.
Firstly the restaurant particularly in the...
>> Read full review
Just returned home July 2018.
Great 4 star hotel. Rooms are very spacious, well maintained, cleaned to a high standard every day, large balcony with retractable sun shade. Staff are very attentive...
>> Read full review
We're just returning after our first visit to this hotel. I dont know where to start it is faultless. On arrival your taken back by how big and amazing the reception area is. Greeted by very friendly...
>> Read full review
We have just returned from the hotel on 4/7. We all had a fantastic time although there were some things that could have been improved on.
Pools
Pools were fantastic and immaculately clean, my kids...
>> Read full review
We stayed here late March, the hotel is very clean and modern. The rooms are beautifully finished. The pool is a bit cold but this can be refreshing in the heat. There are excursions to Siam park...
>> Read full review
Booked to stay at this hotel for the 31st of july - 7th through jet to got an email today saying we cannot have our room due to the works going on and have offered us to stay at be live experience la...
>> Read full review
We loved every minute.
Entertainment team worked really hard and there shows were good.
Paula in the restaurant was very attentive and always made an effort to greet us.
Great location with a...
>> Read full review
Just came back from our second visit and would recommend to anyone to stay here, rooms are nice and spacious, pool areas are lovely, so much good food and choice... especially breakfast and hotel is...
>> Read full review
Just come back from from this hotel...I’m going to split it up so it’sa more detailed review.
Hotel in General
The hotel was just as I expected, absolutely spectacular, as you walk into the...
>> Read full review
We've just come back after 2 weeks there and we had a fabulous holiday. The hotel was amazing. The lobby looks grand and is spacious. The rooms are big with a big balcony, a bath and a separate...
>> Read full review
stayed in room 220,lovely light airy room,overlooking the pool area and with sea views.The balcony had table and chairs, with a pullout canopy and also a useful fold down clothes dryer/airer...
>> Read full review
Great hotel close to the beach, and delicious food, each dinner different cuisine. Entertainment team is excellent! We had great time in that hotel (marriage with daughter), the swimming pools are...
>> Read full review
Just leaving from our second time at this hotel , all 3 of us had the best time , the entertainment team 5* changed since we was here in September and the only reason really for our return was the...
>> Read full review
Good idea but needs looking in to
People and children just cutting through and climbing over the barrier
Theres three pools one children's pool a family pool and a so called chillout pool to relax...
>> Read full review
In my opinion the hotel as well as the area and the island itself are wonderful and recommendable, very nice neighborhood, there is a walk, the beach is small but sufficient. The hotel is cute...
>> Read full review
Hotel very clean and beautiful to look at, the beautiful waterfall rockery is at present being demolished as to make way for an infinity pool . We upgraded our room but in all honesty there was no...
>> Read full review
A few weeks back me and my partner stayed here for a week. We were looking for a nice relaxing holiday and this is what we found! Really happy with the size of the hotel. Room was exactly as...
>> Read full review
My husband and I have just come back from two glorious weeks at the Be Live Experience Playa La Arena. The staff at this hotel are all very polite, helpful and friendly. Michaela, who works in the...
>> Read full review
Have just returned from ten days holiday at thi hotel.
The staff on the reception desk were efficient and welcoming. Our room was large and spotlessly clean and had a large balcony and a retractable...
>> Read full review
We had previously stayed at a Be live in Lanzarote and so were expecting to have a great holiday, having really enjoyed our time at Lanzarote. Sadly we could not have been more wrong. To start...
>> Read full review
Me and my girlfriend recently stayed here, were 22 and 20 and we upgraded to the Adults Club, can I say that it’s totally worth it with the Premium Bar area, upgraded drinks package and the premium...
>> Read full review
Currently half way threw our stay. The hotel is really nice and does have the wow factor. There is always cleaning going on and the majority of staff are friendly. I’ve had issues with many other...
>> Read full review
I recently came back from a hotel at Playa La arena and it was fabulous!!!! The whole entertainment team were so enthusiastic. There’s was so much fun and entertainment had by the pool. Special...
>> Read full review
This Hotel is one of the best Hotels where I was. Food was perfect, service and personal very lovely and helpful! Room was nice and clean! Pool was very clean and nice. Animation team wonderful and...
>> Read full review
Lengthy review but hope it helps somebody...
To give perspective on this review we are a couple in our late 20s who tend to visit 4 and 5* hotels around Europe and the world.
This hotel is a...
>> Read full review
Stayed at the Be Live Experience Tenerife for May half term. We have for the past 4/5 years been to Holiday Village Algarve, Portugal and HV Costa Del Sol, so didn’t really know what to expect. We...
>> Read full review
We've just returned from a week at this hotel.
Bad points first - the wi-fi is awful. We paid €20 for wi-fi for our room for a week but had to revert to mobile data so many times as the connection...
>> Read full review
Nice and clean hotel.
Not so quiet at night
Very good food :))))- really - Very very gooood !
It's a nice plays to stay in The South of the island.
No wind !
Three clean pools , two of them with...
>> Read full review
The hotel is lovely and very clean. The animation team are fantastic. Bedrooms are a good size and plenty of sun loungers by pool.
If i would make any recommendations it would be a food section for...
>> Read full review
eautiful hotel, perfect service, clean rooms, interesting area, good place for walking and trips. Animations in the hotel are interesting, both by the pool and in the evening. The children were not...
>> Read full review
Having stayed here a number of times over the last 9 years, I can safely say that the food has neither the variety or quality that it once had. We dined out a few times at a local restaurant due to...
>> Read full review
Stayed here through Whit week. 2 adults and 15 year old son.
When I first arrive outside the hotel I felt a little underwhelmed to be honest. Its nothing special to look at.
Inside the reception...
>> Read full review
I took my 4 year old son here a long with my mum and dad having read reviews previously we had decided on this hotel and I wasn’t disappointed, my son loved the kids swimming pool and there was...
>> Read full review
Visited for a week as a family of 5 at the start of May.
One of the reasons I would not look to return would be the area. Not a great walk outside the hotel as it’s a small area with big banks. Not...
>> Read full review
We got back from here a week ago, stayed here 1 week in May. This is a marvellous hotel, fantastic views and friendly helpful staff. We went as a family of 6 adults and found that the local area was...
>> Read full review
We are due to travel here in 23 days and are feeling abit nervous as we got a Email saying work is about to start around the pool .... will this cause much disruption with it been our mail summer...
>> Read full review
I just got home from a week at the playa la arena with my friend and sister, we had the most amazing time and couldn’t fault it, the hotel is beautiful and the animation team was the perfect bunch...
>> Read full review
I have been to be live experience twice within the past 2 years and it is always getting better! The views are gorgeous, the rooms are perfect and you have everything you need,even a hair dryer. Beds...
>> Read full review
Me and my partner and my partners mum have just returned after a weeks holiday at the Playa La Arena have to say what a lovely hotel we arrived by taxi from the airport which was so much less...
>> Read full review
The Hotel is really amazing. Set in an astonishing architecture complex, both breakfast and all the meals are very high in quality. Room clean service is really high in quality and well-finished. I...
>> Read full review
My only complaints about my time here is everynight at 7pm there is a French only hour, the French have there own Team who don’t seem to interact with anyone else other than the French. Otherwise the...
>> Read full review
Lovely holiday from start to finish. We were given a picnic upon arrival after we missed evening meal and the lady of reception took our suitcase for us and showed us to our room. The room, which was...
>> Read full review
Yet another brilliant holiday at this hotel. Its the third time we have been and the standard has not fallen once,from the food to the entertainment it has been first class.
The food was basically...
>> Read full review
I would definatly come here again and would recommend it to others, beautiful hotel that meets everyones needs, very clean and spacious rooms, hotel staff are the most polite and helpful staff we've...
>> Read full review
This is a really very beautiful hotel which has the WOW effect, especially Reception area! Everything was nice and clean and you can see cleaners around all day long, working hard to maintain a...
>> Read full review
I think the trip is very successful. the hotel has plenty of attractions and delicious food. a few issues require refurbishment and refreshing. public toilets, cupboards and doors in the cafeteria...
>> Read full review
Positives: massive refurb since last visit. Hotel looks absolutely beautiful
Pool area : brilliant
food: excellent
la Carte restaurant: excellent
Staff: excellent
Facilities: excellent
Rooms...
>> Read full review
A wonderful hotel, the place is immaculate. Lots of choice in the hotel restaurant and enjoyed a visit to the a la carte as part of the package. The animation team are very friendly and work...
>> Read full review
Lovely hotel , marble flooring , very clean , every morning staff were cleaning windows and bannisters , the staff made your beds everyday , I did leave my sign out saying I was sleeping one day as I...
>> Read full review
The hotel was beautiful and are room was spotless. The food was good and there was a wide choice. The entertainment at night was a bit hit and miss but usual for hotel entertainment for mixed...
>> Read full review
First of all the rooms are brilliant very clean and modern, views are beautiful. Food is very good my only complaints are some staff are rude one morning me and my young child sat in adult only table...
>> Read full review
We recently returned home from our holiday to Tenerife. The hotel was spotless and beautiful. The animation team were great, always happy and willing to get everybody involved. Caesar and Mario were...
>> Read full review
I came here with my family and boyfriend (all adults) for my mums 60th birthday. We had a warm welcome and a speedy check in at reception and shown where our rooms where.
Rooms were big and bright...
>> Read full review
The room updtairs jdut toda with kids is a nightmare with continuous noise. Reception not helpful to change. While it said adult only and duscoveted yiu have to pay over the top to be in thst...
>> Read full review
Loved the hotel, food ok, snack bar great. Lots of sun loungers. Loved the lobby bar and crazy golf. We had a great holiday and wish we were still there! Good English channels on TVs too.
Need to...
>> Read full review
Lovely hotel, constantly being cleaned, spacious bright rooms,very friendly helpful staff .The pools were very clean,although a little at this time of year !!
There was a good selection of food in...
>> Read full review
Great time, great hotel, good food, child happy with attractions, cool swimmingpools, clean and nice place. Very close to the beautiful volcanic beach. The whole family rested and very happy.
We...
>> Read full review
My partner and I booked this hotel as a last minute deal. Upon arrival we were extremely impressed with the hotel and the cleanliness of it. Unfortunately after a 2 hour transfer which should only...
>> Read full review
We had a lovely holiday only let down was its a French hotel and was favoured towards the French so when there was any entertainment we couldn't understand what was said but even though this happened...
>> Read full review
Lovely hotel very large and very well run staff are friendly do a great job don’t let any body in restaurant with shorts on or vests tops that’s a good thing rooms very nice great views food is...
>> Read full review
MARDY & MISERABLE STAFF
BREAKFAST EGG MAN O MY DAYS WHAT'S HIS PROBLEM
On arrival we decided that all 5 couples would up grade to the Adults club at the cost of 280€ per couple per week which...
>> Read full review
We went to this note on 14th April the hotel was clean the room and the bed was made everyday there where plenty off sun beds as there are two pool staff where very nice the meals where ok I would...
>> Read full review
Arrived for a week long stay with a 13 & 14 year old last week and I must say the reception area really has the wow factor.
We checked in and went for an explore around the massive complex and we...
>> Read full review
We'd had the recommendation to come here from my daughter who had stayed for a week just two weeks before us. She was right in that the hotel was very impressive, with its pools and layout. We had...
>> Read full review
Beautiful hotel. Staff go over and above to help make your stay a great one. We booked the al a carte restaurant one night. The food and service were wonderful. The food in the main restaurant was...
>> Read full review
Nice hotel, but near the black beach where you can't swim because of rocks. The biggest disadvantage are the flies and birds eating with the guests during meals.The staff is rather rude unless you...
>> Read full review
Just returned yesterday from a stay between April 12th - April 19th.
The hotel definitely has the wow factor when you walk in. We was quickly checked in and were sent to room 660 which was a...
>> Read full review
we stayed at be live from 8th of march to 22nd and had a good time weather was beautiful room was excellent n very clean staff were friendly and helpful.the over all building is of a high standard...
>> Read full review
My husband, daughter and I returned from Be Live Experience Playa la Arena on Saturday and in general had a lovely winter break.
Upon first impressions the hotel is fabulous, the lobby is massive...
>> Read full review
Booked a holiday here and as it is my husbands birthday on the 21st April, really looking forward to it , we know the area very well, but trying a different hotel.Great reviews so far , hope to make...
>> Read full review
What an amazing holiday. From checking in to checking out, the staff could not do enough for you. It was my daughters birthday on our last day there and so we booked the al a carte restaurant to make...
>> Read full review
Stayed here for a week in March,. Location suited us as we were looking for a relaxing holiday. The weather was beautiful during our stay which was a big plus. The hotel, definitely no complaints...
>> Read full review
after trying to make our minds up about which hotel to stay in we chose be alive experience the name did not sound to exciting but how surprised were we the hotel is so nice the reception area is so...
>> Read full review
Had a weeks stay in Tenerife and chose Be Live Playa La Arena because of its location and the facilities. It was our first time on the island and won't be our last. Hopefully we will get to stay at...
>> Read full review
The hotel is beautifully located in a not too busy area. Rooms are very clean and spacious. The hall is impressive and you can see, it was recently renovated. You can choose between 2 pools, which is...
>> Read full review
Just returned from a weeks holiday with my partner from this wonderful hotel. Everything about it is great. The reception area is just stunning, our room was really lovely and the food was...
>> Read full review
In one word.....FANTASTIC!!!!! It's so a wonderfull place to be. The people are very kind and the hotel is very luxury and there are many things to do. We have had All Inclusive and there was a big...
>> Read full review
Fantastic hotel and we sure will visit again!! Very Professional and friendly staff. Wonderfull and Nice breakfast, lunch and dinner. This is about to become a 5 star class hotel... View from the...
>> Read full review
Third visit to this hotel. Food great friendly staff. Clean and spacious room's. Ideal for families and couples. During stay a number of corporate groups good idea for business owners. Good all round...
>> Read full review
This hotel is absolutely stunning, its bright, modern and very spacious. The staff are helpful and friendly. Rooms & hotel are immaculately clean, the manager should be really proud of the...
>> Read full review
We arrived at be live playa arena Tenerife on a Thursday afternoon,
To begin with a big thank you to a young lady called Zoe at purple travel,she arranged fast track at Stansted and parking, straight...
>> Read full review
Large hotel, well staffed. Food excellent with wonderful selection, different choice every day. Couldn`t fault hotel good in all aspects. Quiet area. Lovely heated pool with cold one for...
>> Read full review
Very attractive hotel both inside & out. Spotlessly clean everywhere. We found the staff in all areas to be friendly & helpful. We had no problems finding sun beds & one pool was slightly warm which...
>> Read full review
Second time in visiting the hotel and it lived up to expectations again, plenty to do at the hotel and the animation team of the hotel help to make it find and get people involved. The Lookea team...
>> Read full review
We had 4 Roms. All Rooms had a great view. We had very good food most day. Good 2-3 bars with live Music. A good Big terrasse to go and eat outside on,,and another GREAT Terrese to see the sunset...
>> Read full review
Very clean and well maintained. No mad rush for sunbeds as there are loads. Peaceful area. Take your own kettle if you like a cuppa in your room, otherwise 4 euros a day to hire. Can't see any point...
>> Read full review
We have just returned from 1 week holiday. The hotel itself is beautiful and perfectly clean.
Our room was modern large and bright with the bonus of english tv chanels. Large bathroom with bath...
>> Read full review
Worst aspect was the food which was really of a poor quality and repetitive. The wine included in the all-inclusive package was undrinkable - we were forced to buy a bottle every evening. Also the...
>> Read full review
We returned yesterday after an all-inclusive 7 night stay at this enjoyable hotel. Having stayed a few times at the Bahia Principe resorts (Coste Adeje, we were a little underwhelmed at first sight...
>> Read full review
My frst impressions of this hotel was WOW.. marble floors, large seating areas white chairs and deters.
Check in was quick easy, my room was bright spotless and homely
The balcony was very spacious...
>> Read full review
Stayed here in last week of February for a week with my family.We had a three bedroomed room at the back of the hotel on the road which was not noisy at all room 477,our room had a pull out bed...
>> Read full review
First time in this hotel and we really enjoy it. Rooms clean, pool clean, helpful stuff, food was tasty, every night different theme so we didnt get bored of it. Every night u have fish, meat...
>> Read full review
This was my first holiday abroad, and I have loved every second of it. The hotel is very nice, a little dated but a great hotel nevertheless. The staff have really made our stay, from Mario's jump...
>> Read full review
An impressive hotel,well laid out and in a good location. Restaurant experience was good with particular mention to Sergio who was always cheerful and helpful. Cleaning lady for room 414 was always...
>> Read full review
Just got back from a weeks holiday celebrating my birthday at the Be Live Experience Playa la Arena hotel in Tenerife. What a really first class hotel in a very peaceful location, maybe to quiet for...
>> Read full review
Almost perfect hotel wonderful rooms need a kettle in the rooms though and better cups for the pool area other than that wonderful amazing variety of food different theme every night nice ala cart...
>> Read full review
Room was 1st class, but no Mini bar or water. Nice to have a bath and shower in room. Our balcony overlooked pool and had a great sea view. The food was 3 star at best. Plenty of variety experienced...
>> Read full review
This was our first stay in this hotel. Lots of positives such as lovely rooms, great food in the restaurant, lovely pools and friendly staff. On the negative side guests were allowed to fill up their...
>> Read full review
The hotel interior and exterior very pleasing on the eye. Was kept very clean and tidy at all times. The swimming pool area the same. Towels are provided for a refundable deposit and can be...
>> Read full review
This was a beautiful clean hotel, the rooms being spacious and beds comfortable. The food was good and facilities very good. The location was quiet and the local beach was of black sand. The only...
>> Read full review
We have just returned from a week in this hotel and thoroughly enjoyed our stay.
On arrival the hotel looks airy and bright and the staff at reception were very friendly and helpfull. We were soon...
>> Read full review
The hotel was really nice and the receptions were very welcoming and hospitable.
The Rooms and all the public area were clean and spotless.
The food was OK, they serve food in restaurant and snack...
>> Read full review
Lovely hotel, easy check in. Rooms really spacious with 3 of us, sometimes the rooms are small. But it was a really big room with king size bed and sofa bed with loads of room to move around. Staff...
>> Read full review
After reading the review of this hotel I didn’t have high expectations, however Im delighted to say my experience was so much better than expected.
The hotel is lovely, the highlight was the view...
>> Read full review
The hotel was very nice and the rooms were comfortable and clean. The food was good, with loads of different options and the snack bar and pool area in general was superb. The best thing about the...
>> Read full review
I went with my son for the February half term week and we had a fantastic time. We were very lucky as the weather was 70-75 almost everyday. The hotel staff were very friendly and welcoming. The room...
>> Read full review
Overall a very good holiday and the hotel lived up to our expectations except for the evening entertainment which overall was poor. The staff catered well with the number of guests and one is able to...
>> Read full review
I'm from the Czech Republic and I really enjoyed my stay in Tenerife at hotel Be Live Playa La Arena. On ugly days I spent nice time in yoga classes, pilates, and dancing lessons coached by Mario...
>> Read full review
I Took my daughter on her first holiday abroad and couldn’t have picked a better destination!
The hotel, the staff, the view, the animation team, mini club, the discos and so on were AMAZING!!
We...
>> Read full review
Nice hotel with nice views overlooking the swimming pool towards the sea. But best was David, Mario, César, Veronica, Rafaela, Manu and rest of the animators crew. They made our holiday really fun...
>> Read full review
We are a young couple and this was our first holiday away the hotel was lovely and we didn’t really have many problems with it. The only thing is there isn’t very many things to do in the area so we...
>> Read full review
I stayed at this hotel for ten days with some friends during the month of January. I must admit these were some of the best vacations of my life. Congratulations specialy to the animation team...
>> Read full review
Hotel was very clean.
All the staff were extremely friendly.
Rooms were kept lovely and clean.
Restaurant was ok, the food could have been hotter, but there was plenty of choice so you won't go...
>> Read full review
Visited this hotel with my daughter for a short stay in February. We found the hotel to be spacious, bright, clean and modern. Our room had a view of the pool and distant sea with a lovely balcony...
>> Read full review
We stayed in the hotel with friends in January, we had excellent holiday
Great weather,attentive service, clean rooms and public areas, tasty food,
Big thank you to all animation team, they made our...
>> Read full review
On arrival as the hotel lobby looks amazing we all thought this would be a fantastic hotel (group of 9 friends) but after that initial thought the rest of the holiday was a complete...
>> Read full review
We visited from 31st Jan-7th Feb with our two children and had a fantastic week.
The staff work very hard to keep the hotel clean and tidy. The food is up there with the best I have had abroad...
>> Read full review
Poor overall Have stayed in nicer hotels in Tenerife only last year and would not return again. Sad because some of my bridge friends stayed a couple years ago and they said it was good. But...
>> Read full review
Arrived late evening checked in very smoothly was directed to our room on 4th floor room very nice and really clean , beds are extremely hard and if you are not use to a firm mattress would find it...
>> Read full review
Lovely spacious hotel, good food, clean rooms etc. This is our third visit. Only two niggles:
1. Free wifi very poor, so paid €3 per day for better wifi. Was told it would work everywhere but not...
>> Read full review
Absolutely brilliant Hotel, clean. Staff are so helpful and friendly. Special Thanks to Jose at reception who helped us change our room as I’d booked the wrong type for our Honeymoon. Second time...
>> Read full review
great hotel great people great food just great place to be would go back there in a heartbeat would recommend it to anyone very good value for money very friendly people great food which is very...
>> Read full review
Spent 2 weeks in may 2017 and 3 weeks in january 2018 rebooked for may 2018 this hotel is worthy of its 4star rating on arrival it has the wow factor the staff are so friendley and helpful rooms are...
>> Read full review
Stayed here for 7 nights in December.
I thought it was very good value for money.
Good points:
Spacious room
Very powerful shower
Comfortable bed
Clean hotel
Impressive lobby area
Great pool areas...
>> Read full review
If you'd like a quiet relaxing time - do not use this hotel.
A nice hotel with extremely obliging staff is spoilt by over enthusiastic and very loud activity leaders. With less than a dozen children...
>> Read full review
Very good hotel to stay with your partner! Food is great, service is kind and activities are fantastic (look voyages peraonel♥️)!! Great service in many languages as well. Totally five out of...
>> Read full review
We have spent 7 days in this hotel.Great staff, very helpfull, looking after the guests...The food was also OK , rooms clean ...but old. We had two rooms just above delivery door (from the street...
>> Read full review
Well where shall I start? I've just come back from staying at this hotel for a week. I would recommend this hotel if you want to be part of the UN or enjoy speaking/listening to French. At lest 80...
>> Read full review
We have spent a wonderful time in January in this hotel. Very clean and spacious, close to Playa La Arena beach, one minute from the town centre with shops. About 10 minutes from breathtaking Los...
>> Read full review
We are very succesfull😊 food was really very good, rooms was big and very clean, all services was fine.great coffe 😀 delicious cakes evey Day different dinner, fine pools with many Sunbeds and good...
>> Read full review
I stayed here for 2 weeks in January with some friends and I honestly can not rate this hotel enough. The rooms were absolutely spotless clean and very comfortable with a fridge, tv and sofa. The...
>> Read full review
We had a great stay at Be Live. Hotel was decorated & maintained to a high standard. Food was buffet self service with plenty of choice for everyone with lovely dining area outside. Room was very...
>> Read full review
Stayed in November 2017 when the little ones are at school so nice and quiet. Tenerife is perfect for some end of year sun.
The Hotel is stunning and the views from the rooms and terraces is too...
>> Read full review
Upon arriving we were pleased with our choice of hotel,with a comfortable and clean room, however this didn't last long.
We went to the restaurant and found it absolutely alive with flies, and as...
>> Read full review
Been away many times for New Year and this was the best in terms of entertainment. Food was amazing, party bags and the Several shows were fantastic. Finished with fireworks and disco.
All my family...
>> Read full review
Our goal for the trip was to have lot of sports. Mostly this goal was supported by the hotel facilities (tennis court, gym, swimming pool, location). Sound isolation was bad in the hotel. So we could...
>> Read full review
Had a lovely week here with our friends. Facilities are great however the wifi was very slow, entertainment was a bit poor and the a la carte wasn't that good - but overall a good hotel with great...
>> Read full review
This hotel is amazing the staff are so helpful they can’t do enough for you so friendly, the hotel is so clean and immaculate and th food is amazing I would recommend this hotel to anyone I really...
>> Read full review
We had a lovely week at this hotel. Very clean, staff so friendly and helpful. Amazing food available virtually 24 hrs a day. All topped off with a week of lovely sunshine. Nice walks along the...
>> Read full review
We have just got back from a weeks holiday for my 60th birthday and From start to finish had a great time, checking in was fast which was good as there was 13of us ,the rooms were nice and bright...
>> Read full review
This is a very large hotel very busy lots of space round pools there are 2 large pools 1 more for children the rooms are very clean changed towels every day .The food is very good lots of choices...
>> Read full review
Beautifule location, nice rooms and very helpful people in the restaurant and on the reception desk. Rooms and hall very clean. Very good breakfasts. Only drinks in the Piano Bar was not the best. A...
>> Read full review
Excellent location and hotel facilities and reception, maintenance and cleaning standards high. Below average hot food quality lets it down. We had a sea view room and would recommend otherwise your...
>> Read full review
Stayed here with my family on an all inclusive. First thing I’ll mention is the location. It’s about 45 minutes from Tenerife south. The hotel itself is in a pretty quiet area so if you’re looking to...
>> Read full review
Great hotel staff were very friendly and the place was spotless
Food was of a great standard and there were themed buffet nights offering a variety of different foods
The animation team were great...
>> Read full review
Hotel is older, rooms are ok - seem to be renovated not too long ago. Pool area is very nice. Access to a small public beach across the street Shower in room is for the shorter people, 5’8 and...
>> Read full review
The best all-inclusive I've ever experienced! Spacious rooms, large swimming pool area, a beach with a black sand was in a 5-minute walk.
Aqua aerobics was fun and it was nice to have a drink at the...
>> Read full review
A lovely hotel let down by the poor quality of food. The chefs did their best but, you can only do so much if the purchasing side lets you down. As food and drink are an important part of the...
>> Read full review
Stayed for 10 nights over Christmas and New Year. The hotel is spotless and beautiful inside and was decorated for Christmas.
We chose the Adult Club as the extras seemed worth the price we...
>> Read full review
It was a beautiful, relaxing way to spend Christmas, no last minute panics or supermarket queue to contend with. The weather was glorious which certainly added to the whole experience. The food was...
>> Read full review
Were booked to go but my wife got run over on a pedestrian crossing breaking her hip 4 days before. Good job we had annual insurances. Booked 6 months later for march 4th will be with a wheel...
>> Read full review
I have just returned from this hotel after spending a week over the Christmas and new year with my husband, daughter and mum. It was our first visit there. Having read many mixed reviews I was...
>> Read full review
I’ve just returned from a weeks holiday over the Christmas period...
First impression of this hotel were very good... the lobby/entrance is quite impressive and all public areas are kept very clean...
>> Read full review
1 star is the least im allowed to give this joke of a place! Only giving that because of the lobby. Booked this after reading some good reviews then after booking it became majorly concerned because...
>> Read full review
Everything about this Hotel is fabulous, apart from the coffee. The staff are friendly, the food is great, the location near to the beach is wonderful and a beautiful location, but if like me you are...
>> Read full review
We visited the week before Xmas & were amazed! The hotel is gorgeous, everything was perfect. The animation team are a BIG asset to the hotel, they are on hand morning, afternoon & evening to keep...
>> Read full review
Booked my holiday with Thompson, and I can honestly say I was quite impressed. Our room wasn’t ready when we arrived, but the helpful reception staff told us where we could leave our luggage and get...
>> Read full review
Hotel in a good place, near the beach. Good food, nice room. Very poor coffee. Animation was too late, befor 10 p.m. Beautiful garden with waterfall (not working). I would recomend this hotel to...
>> Read full review
Fabulous hotel, very clean & modern, plenty of entertainment for the kids & adults, staff very friendly. Ideal location close to local shops, bars & beach. Rooms cleaned every day. Different food...
>> Read full review
The hotel area, room and pool areas were clean and the staff were friendly and helpful , the animation team was energnic and enthusiastic great with the children and adults alike .
The buffet food...
>> Read full review
We have just returned from belive - and have had a fantastic break - the hotel was good and rooms spotless we were in room 112 which overlooked the pool and could also see the sea - the room was...
>> Read full review
We stayed here from 10th to 17th December and was our third stay at Be-Live hotels (previous 2 were in Lanzarote).
Prior to staying we thought we would chance our arm and email the hotel direct to...
>> Read full review
Awful Place. Totally cheap and nasty. It's the Ryanair of hotels. The charge extra for Wifi, Charge extra for an Iron, they charge extra to have a kettle in your room, they even charge you extra to...
>> Read full review
If I was reviewing this hotel purely on the building itself it would be 5*. The rooms were cleaned to perfection every day and were spacious and welcoming. The pool was lovely, well maintained and...
>> Read full review
Where to start... we've just returned from a brilliant 2 weeks and would definitely return. The restaurant had a wide range of food (which is great when you're a fussy eater!) staff are so polite and...
>> Read full review
The hotel has a great location really closw to the ocean. The room with the sea view is a really great option, it's worth to pay extra for it. Food was rather poor and not very tasty. Every night...
>> Read full review
We have been travelling to Tenerife for more than 10 years now, stayed at the Barceló more than most, but the facilities, the staff, food was the best yet we have experienced. The entertainment was...
>> Read full review
The hotel facilities were great, the pool area was great, the food was terrible. If you’re going to do an Indian, Chinese, Mexican theme night etc, please make actual food from those countries. We...
>> Read full review
This place used to be everything we wanted, the management has changed to the detriment of the clients, just spent 2 weeks in the Adult club, 8 days of that without a pool, was told by the management...
>> Read full review
My wife an I stayed in this hotel September 2016 and thought it would be a good place to take our 4 year old granddaughter, we were not let down. From the start the room (574) was the biggest room we...
>> Read full review
We chose this little gem for our first trip to Tenerife. We went for a week and didn't want to come home. Lovely setting with beautiful views away from the main tourist places but other places are...
>> Read full review
Staff at all levels were competent, polite and helpful. The room was clean, relaxing and very comfortable. The public areas well maintained and immaculate and the guy who played the saxophone in the...
>> Read full review
We have just come back from be live playa la arena and we have a brilliant 2 weeks the check in was first class and the reception staff from Miguel to victor jose and all the rest where brill mind...
>> Read full review
My partner and I stayed here in March and had such a good time with no complaints we booked again for November. We could not believe how the hotel had changed.
Firstly the Sports Bar is now not...
>> Read full review
We stayed here on an adult club basis and on arrival were checked in very quickly with everything explained to us by David.
The hotel is is huge and exceptionally clean, the maids were cleaning...
>> Read full review
Great hotel. Nina from Guest Experience was the greatest host! She’s very helpful and kind. Really recommend Adults Club, it’s like VIP. You’ll get your own section at the pool, restaurant and lobby...
>> Read full review
Had a fantastic family holiday at Be Live Experience! Was thirly impressed with how helpful and kind the staff are, nothing was a problem. The service we experienced during our 7 night stay was...
>> Read full review
We spent a pleasant week at this hotel. Despite reading the odd negative review we went with an open mind and found it be a good four star hotel with an impressive lobby area and accommodation all...
>> Read full review
Not suitable for people with walking difficulties. Miserable bar staff, restaurant staff friendly and hard working, worst of all was the quality of the drinks in all the bars was very poor from sodas...
>> Read full review
Hotel is generally good all round
Pleasant rooms & outlook
However we had noisy, dusty pool renovations for 8 out of 14 days
We were told it was unforseen so we believed it was going to take around 3...
>> Read full review
We have just arrived home after a fantastic 7 day holiday at the Be Live Experience Playa La Arena Hotel. First impression was how friendly and helpful the reception staff was at check-in.
The room...
>> Read full review
Food terrible, bland only just warm unappealing.
No drink in mini bar not even water this comes at extra cost
Consent noise from building work (pool refurbishment)
Could go on but will not be...
>> Read full review
Perfect hotel, nice staff, clean and an awesome view. Close to the beach. Furthermore delicious food and a lot of activities to do. Very friendly and charismatic animation team, made my stay...
>> Read full review
Reception certainly has wow factor rooms are clean and maybe looking a bit tired now but definitely usable. Was unlucky to have a really loud snorer next door and a child running round upstairs...
>> Read full review
Hotel was very good, 2 large pools, waterslide into a smaller pool, lots of activities and games etc. The 'be active animation team' (cesar, david, and veronika) were great and kept us busy with...
>> Read full review
We just returned from a great 11 night stay. Beautiful clean room fabulous choice of food in restaurant plus one night in al la carte restaurant. The hotel is beautiful and pools great . All the...
>> Read full review
This was the second visit to this area so we knew of hotel and chose it for good location, the garden lift was very useful and avoided the uphill walk to main entrance.
The foods as a buffet which...
>> Read full review
Myself and my partner stayed here all inclusive for 1 week and returned home today! Overall we would definitely recommend this hotel for anyone visiting Tenerife!
Staff - Everybody was lovely, very...
>> Read full review
We stayed at this hotel in November 2017.
Rooms were very clean and towels were changed daily.
Entertainment
The animation team was fantastic. Particularly the beactive team. Activities take place...
>> Read full review
The hotel very nicely located, all rooms with ocean view (some better some worse). Hotel is huge what is OK in November but must be unbearable in summer. Room was nice and spacious with a big...
>> Read full review
Overall a nice hotel. Facilities very good, Very spacious. Food a little cool, but a couple of Microwave ovens in the dining room allowed yo you heat it up.
The so called up market speciality...
>> Read full review
Very big hotel, plenty of food and choice, rooms cleaned daily, plenty of sun beds, weather hot but cloudy when we stayed, alot of french and various nationalities, quiet location and while there are...
>> Read full review
Lovely relaxing week in the sun. Just got back from an enjoyable week with my husband and son. We just wanted a quiet relaxing holiday and that’s exactly what you got. You could be alotmore active...
>> Read full review
Clean in areas ,staff friendly . Do not listen to bad reviews don't which hotel they went to. Fo0d of good standard and varied.pool was a bit cold but if you take the plunge you get used to it. We...
>> Read full review
lovely hotel but needs some tlc. good location, basic food and drink not everything that is advertised in brochure is available as parts of the hotel have been closed and new bar where you have to...
>> Read full review
Tenerife is great if you want summer sun - we went at the end of October, beginning of November 2017 and had 30 degrees every day. So, the good points first - we had lovely weather. And that's...
>> Read full review
This is our third visit to Belive. We opted for a junior suite with our kids but ended up with 2 interconnected rooms. Result! . So far so good. We noticed that some money had been spent on...
>> Read full review
Good clean. Hotel room clean food good,two large swimming pools,fun and games for adults and children.hotel has a gim but I diden go in it Hotel is in a good loacashen
All staff are friendly had a...
>> Read full review
Good and smoothie service both in arrival and checkout. The rooms where ample and well arranged. The food where fresh and varied. The locaction of the hotell is fantastic nekar the ses and with a...
>> Read full review
Room : maid was lovely and kept the room spotless. Spacious and modern and big balcony. We stayed in a family better together room and the kids received a welcome pack which included a teddy, sweets...
>> Read full review
We stayed here as cruise and stay holiday in October. The hotel itself gives a beautiful first impression. Beautiful large lobby, 2 nice pools and lovely view over the sea. The rooms are large and...
>> Read full review
Arrived at the hotel and was completely blown away by how beautiful it was. And the whole holiday followed in exactly the same way it began. The entertainment team went above and beyond to ensure...
>> Read full review
We stayed here for 7 nights as part of a ‘cruise and stay’. I have tried to write an honest review of our experience here.
The hotel reception is large, bright, clean and welcoming. Our room...
>> Read full review
We have just returned home from This is a fantastic hotel.its an absolute must for families, There is so much to do for children with a full daily entertainment program with brilliant staff.We...
>> Read full review
Just got back from a week at Be Live this hotel could be something special unfortunately there's a few things that let it down. On arrival hopes were really high, hotel is well situated with nice...
>> Read full review
I'll start with the positives! The hotel setting is really nice and everywhere appears to be clean. The rooms are comfartable, the maids came in everyday and room was always cleaned to a good...
>> Read full review
We have just got back home after a wonderful holiday at the hotel,first the lobby is very imposing and very grand the piano bar is where we spend our evenings as we find it more relaxing than the...
>> Read full review
Stayed here for a week first week of October as a family. First impressions of lobby were great fantastic place. Check in was ok although we arrived at 1pm and couldnt check in till around 3.45pm...
>> Read full review
Had an excellent week at this hotel. Rooms and grounds all clean and tidy.
If you can't find anything you like at meal times i would suggest that you stop in the UK as i found the food first...
>> Read full review
Hotel is amazing apart swimming pool :( our holiday was 7 days and in that time swimming pool wasn’t clean at all :((( my son get red mark on body :(((
hopefully next my visit there it’s will be...
>> Read full review
Great hotel stunning to look at and very clean. Entertainment was great. but let down with food. Really don't cater for British and cheap tasting food for cost of holiday. Would only want self...
>> Read full review
Hotel staff and food was amazing, clean bedding and towels everyday. Veronica and the animation team made my holiday! So good with the kids and have always got a smile on their faces! Booking to come...
>> Read full review
After a very successful family holiday here last October, the seven of us returned for this years mid term break and we were not disappointed. In fact, we met several people who had been here last...
>> Read full review
What a brilliant hotel!
After reading some reviews I was a little apprehensive but There was not one thing I could fault, the room was amazing, availability of sun loungers were not a problem and the...
>> Read full review
Very nice hotel booked adults club so extra privileges. Premium drinks, private pool area and seating in restaurant . (Do think they need to rethink dining seating for adults club though,as it was...
>> Read full review
Me and my mum came to this hotel for a week of relaxing in the sun. The hotel is beautiful and so clean. We asked for a quiet room and we got one at the back of hotel (not pool facing) and it was...
>> Read full review
Excellent family holiday. Hotel is very impressive and the facilities provided are great. Food was above average, and all inclusive drinks were nothing better or worse than you'd expect. The hotel...
>> Read full review
This hotel is stunning, it has a big wow factor as you walk through the doors. The staff overall are pleasant it is very clean as are the rooms but, we paid for a superior which was a lovely size...
>> Read full review
Beautiful family hotel very impressive !
Excellent entertainment team, lovely and friendly towards us they made us feel so welcome, I did some fitness classes led by Lisanne david and victoria were...
>> Read full review
The hotel itself was absolutely amazing, the atmosphere and the rooms were spot in with a sea view. However when i stayed with my family I noticed the french animation team look straight through you...
>> Read full review
Clean nice hotel. Good food and variety didn't expect to get steak fish tuna steaks lamb and pork. Always sun beds available in good spots. quite relaxed holiday. Few amenities local to hotel all u...
>> Read full review
Great daytime entertainment & activities the pools and staff are wonderful. Would book in again. Very relaxing if you don't want to join in the activities, however there is always something to watch...
>> Read full review
Very nice hotel with good food and an awesome animation team! They have some EGGcellent entertainers and they provide activities all day with a lot of variety as well as some professional dancers...
>> Read full review
Fantastic hotel. Great service and activities for children. Zule thanks for your hard job there :-) A lovely hotel and garden too. We would definitely revisit in a future. A lovely peaceful location...
>> Read full review
Fantastic hotel . Would definately revisit . The hotel is beautifully furnished and spotlessly clean and very attractive inside. Pool areas look amazing . Check in was quick . Reception staff were...
>> Read full review
Just returned from 10 days stay at this hotel. The hotel, pool and bars have the wow factor. Local drinks in the all inclusive package good with large measures. Meals are European and it is possible...
>> Read full review
Had a great two weeks here, staff couldn't do enough for us, food was so nice with a fantastic choice, with different themes each evening,ie, Italian one night then Mexican the next,and so on, the...
>> Read full review
A very impressive hotel,we were in a club room highly recommended the room had lots of cupboard space a large bathroom with 2 showers and a well furnished balcony with a sea view.The club gives you...
>> Read full review
Just arrived back.This is my 3rd visit to this hotel. It never disappoints and is still a place i would go to again.I would say it is kept spotlessly clean .I would recommend couples go when kids are...
>> Read full review
After reading negative reviews I was concerned about our reservation, but we had a great time. We arrived late and there was food waiting for us after we had a smooth check in - the rooms were great...
>> Read full review
Lovely hotel, the people there are nice and friendly. Your room gets cleaned on a daily basis and the maids do a top job. The food isn't great but you always find something you like but if your...
>> Read full review
We holidayed at this hotel last year and were so impressed we booked again 3 days after returning home. What a mistake they now have a new manager and the place is falling apart especially in the...
>> Read full review
Me and my family have returned from a fantastic visit to this hotel.
Me, my partner, mother in law and sons 3 years old and 20months.
First impressions are very impressive- very clean and the...
>> Read full review
We had a fabulous holiday at this hotel. The accommodation was excellent, really spacious room with beautiful sea and pool view & very clean & well maintained. The staff were really friendly...
>> Read full review
If you are expecting to book an all inclusive holiday, I would avoid this hotel.
Disappointingly this hotel seems to want to charge you if you need -
A safe
An iron
A kettle
The mini bar
If you...
>> Read full review
What a fantastic hotel. Warm welcome, and friendly staff. Very clean! Food was good although a little repetitive, but everyone can eat something. The staff were very helpful in organising a cake and...
>> Read full review
This hotel is beautiful once your inside. From outside you start to worry as it doesn't do it justice at all. We stayed 10 days all inclusive..would not bother again. Food was bland and repeated over...
>> Read full review
I have stayed there for 2 weeks in July 2017. Family holidays. We have payed extra for the rooms with an ocean view and I specifically asked for a twin room. The room was not really what I have asked...
>> Read full review
Have just returned from the most amazing week in this hotel.
We arrived late in the evening due to a delayed flight however the checkin was smooth and efficient and the hotel had left some cold meals...
>> Read full review
We came to this hotel for two weeks for my husband 65th birthday.We arrived late 11.45pm went to reception to check in very rude staff,asked if we could get water told no areas were closed.so could...
>> Read full review
Nice beach, hotel fine, but they need more staff. I did not like the idea of "adults club", but if you offer something like this, it can't be that there is a big area for this (empty!!!) and the...
>> Read full review
The hotel has left its breathtaking views and memories.
spacious and comfortable.
great animators.
Good evening programs.
Bar good whiskeyJ & B and cocktails
The food is tasty and different.
Rooms...
>> Read full review
Just returned from 11 nights at the be live, cannot fault the hotel settings or the staff. The hotel was beautiful and very clean with beautiful views and the staff were very nice and friendly. My...
>> Read full review
I'm not a fussy person and I'm not a complainer but I'm sat here on the last day of a our holiday and feel I need to alert the Trip Advisor world of our experiences here at Be Live so that people can...
>> Read full review
Food was the worst I've had at an all inclusive hotel. Very little choice always cold and hardly any English food. I know we went to Spain but I expected more of a choice in English food. The...
>> Read full review
Will we arrived late afternoon at the hotel and went to check-in, we were greeted nicely at the check-in desk and she told us that there was some snacks if we wanted, which was nice of her because we...
>> Read full review
Really nice hotel . .. has the WoW! factor when you walk in. Lovely pool area with fashion shows, entertainment, pool bar. 3 more pools and spa with indoor pool
Food choice is excellent and very...
>> Read full review
The hotel showing signs of disrepair, making it a 4 star and not a 5 star. They should supply extra water in the rooms as standard. The French are treated far better than everyone else and this was...
>> Read full review
We spent about a week at this hotel and it was a really good holiday! The hotel and the rooms were really nice and clean which is great! The rooms were cleaned everyday aswell. The view aswell from...
>> Read full review
We have read previous reviews and we were a bit concerned about people's views on the British not getting good service. We'll all I can say the service we rec'd was excellent. The staff were very...
>> Read full review
I stayed here for ten days. Not sure if there is some special deal with the French... 85% of the entertainment is in French. Some bar staff were a bit rude. Hotel is clean but they have all these old...
>> Read full review
We have just returned from a 10 night stay at the hotel. Two adults and one 7 year old.
After reading all the awful reviews I was really apprehensive and quite honestly dreading it. However we've had...
>> Read full review
Travelled as a party of 11; check in was dreadful; our rooms weren't ready until nearly 4PM. However it's a clean spacious well kept hotel. Food was excellent but the starter bar never had any labels...
>> Read full review
First time visiting Tenerife, so to turn up to an absolutely beautiful hotel, fantastic rooms, over helpful staff, was a great first impression.
5 Star hotel, 3 gorgeous pools, poolside bar, big...
>> Read full review
After reading some of the reviews I was a little hesitant on arriving but I had no need to be. Firstly for all the negative reviews about the French...this is a mainly French hotel, do the research...
>> Read full review
Just got back from holiday, hotel was brilliant, rooms were great, clean and maid service was very good. The pools were fab with enough sun beds (although everyone does the towel run to get the...
>> Read full review
I was a little worried after reading many of the reviews but have to say our whole party (6) absolutely loved it! The hotel was impressive from the grand reception area to the well kept pool areas...
>> Read full review
The Be Live Experience Hotel was very well maintained, very clean and the food was extremely beautiful well done the kitchen staff, something for everyone and on arrival the reception staff were...
>> Read full review
We have just returned from a weeks stay at Be Live Experience, myself, my husband and our 14 year old daughter.
Upon arrival outside we thought 'oh no' but as soon as we walked in, it was...
>> Read full review
Stayed at this lovely hotel for two weeks in July. Fabulous hotel. Food great, rooms massive and cleaned every day. Only downside was the treatment of other nationalities if you were not French. Yes...
>> Read full review
what a great hotel we stayed 10 days in may. rooms were perfect we had one with sea view it was lovely the food there was so much to choose from every day diffrent food every night its was great .the...
>> Read full review
What a fantastic hotel. We chose to stay here because we had an amazing time at the Be Live hotel in The Algarve last year. We had high expectations due to last year and we weren't left...
>> Read full review
The hotel itself was very clean and the initial impression on arrival is one of grandeur. Reception staff on arrival very quick and courteous. Can see that they have made improvements to the hotel...
>> Read full review
We stayed at this hotel when it was part of the Spring Hotels group 6 times in 8 years between 2001-2008 when our kids were young and had the most amazing holidays. This was the first time we had...
>> Read full review
On arrival we were checked in very quickly and just made the evening meal in the restaurant.
We are a family of 4 (2 adults and 2 children) we were given 1 room as we booked with Thomas Cook and the...
>> Read full review
There were three generations in our party and there was something there for all of us.
All the staff in this hotel were amazing , all friendly and very helpful.
A lot of positive things have already...
>> Read full review
Pro's...
What a fabulous hotel! spotlessly clean, spacious, beautiful decor.
We were a family of 1 adult 2 boys 9&11. Our room was modern, fresh and spotless!
The food was lovely (first time I've...
>> Read full review
We were very satisfied overall. The hotel is based over a very large area so sometimes feels like an effort to go from one location to the next, we did feel that for a 4-star that all rooms should...
>> Read full review
This hotel is a very nice and very modern hotel which accommodates very well for all its stayers.
One problem is, due to the size of the hotel, it needs a lot of land, meaning it is quite far out...
>> Read full review
Me and my boyfriend recently stayed at Be Live for 10 days. The hotel itself is lovely, clean, modern and large. The maids work very hard everyday to ensure the rooms are maintained and cleaned...
>> Read full review
Just returned from a week's family holiday to this hotel. Check in was very easy and we were just in time for evening meal. Food was excellent. At breakfast, we particularly loved the freshly made...
>> Read full review
Had an excellent family holiday here. The hotel is stunning and immaculate. All of the staff were amazing! Massive variety of food to suit all tastes. We liked the idea of two pools - one for...
>> Read full review
We travelled as a family of 3, 2 adults and child aged 7. We loved everything about this hotel. Good food, good rooms, good service, good pools (my daughter loved the slide) and most of all the...
>> Read full review
Amazing hotel cleaners work so hard we had a sea and pool view apartment spacious and cleaned daily towels changed daily. We hired 5 beach towels 60 euros which yoh get back and you can change every...
>> Read full review
Ok so I have some great things to start about this hotel..
it is very stunning and clean airy, the staff work very hard to keep it this way.
Reception staff .. amazing
Maids ... work so hard...
>> Read full review
We have just returned from a really lovely holiday at Be Live. We stayed 10 days and were anxious about what would greet us given some of the poor reviews. We were pleasantly surprised however and...
>> Read full review
We have just returned from a 10night stay at this hotel.
On arrival we were very impressed friendly staff ,lovely large clean spaces with lots of seating areas and bars. (you have to pay for drinks...
>> Read full review
I am a nurse with 2 children with additional needs. As a nurse our Christmas holidays do not get allocated until November and given my children's ongoing health needs I require some flexibility. I...
>> Read full review
A lovely hotel with great qualities. The piano bar/ sun terrace with its plush white sofa's overlooking the sea is a must for winding down in the afternoon or evening .
3 pools, one for tots, main...
>> Read full review
ok, this is going to sound worse than it really is, but i just want to point out some important issues that could disappoint people, especially young famimlies.
Firstly the hotel itself is pretty...
>> Read full review
We arrrived around 6pm what a beautiful hotel we walked up to reception staff really happy and friendly . We were given all the information we needed and headed to our room . A stunning view from the...
>> Read full review
We arrive at be live playa la areana it's very out the way a tiny beach a limited shops. €10 pp on the hotel bus to take you to los christianos or Siam park. €35 in a taxi. The rooms looked...
>> Read full review
Hotel manager is the worst manager ever. He doesnt know how to listen to his guests and how to solve problems. Clearly never studied hotel management, just worked his way up. Never stay in this hotel...
>> Read full review
arrived back Monday morning after a fantastic week at this hotel when reading some of the reviews on here I wonder what planet some of these people are on let alone what hotel they have been to .Off...
>> Read full review
What a lovely place. Had the best time with my partner. Super clean and everyone really friendly. A lot on things to do during the day and night and the food was gorgeous ! Got better each night...
>> Read full review
I would recommend everyone english speaking planning their trip to Tenerife to avoid this hotel by a mile! The problems started on first day when i was asked to wait for half an hour, that wouldn't...
>> Read full review
I visited the hotel last Summer. Great all-inclusive hotel with lovely layout. The rooms were clean and spacious, we were lucky to have a great view of the pool/sea. All-inclusive was basic food, the...
>> Read full review
We stayed here as a family of four (two adults, two teenagers) between 11th - 18th July.
There is plenty that is good about the hotel - the lobby and reception areas are bright, spacious and...
>> Read full review
Great hotel and food was excellent. Hotel activities for kids was aimed more for the French families and other nations left feeling very second class. It took us 5 days to find a kids entertainer...
>> Read full review
very for the french familys even the kids clubs if you were not french you could not go and some of thr look voyager staff were very rude . not much to do in the aerea and not many shops .the romms...
>> Read full review
Beautiful hotel, lovely pool it so close to the beach, the reps are wonderful and the slusheis are great the only thing is that the other staff can be rude sometimes especially the bar staff and if...
>> Read full review
The hotel is quite a distance from the airport on the West of the island beside Los Gigantos.We arrived aprox. 10.30 pm and were very impressed with the hotel layout.Book in and got room no...
>> Read full review
Large hotel and impressive on arrival.
However, our room was not ready and had to wait 2 hours which spoilt out 1st day.
Food was good to start with - then became repetitive- same thing each day with...
>> Read full review
Some improvements in the service standard should be done. Good for family orientated vacation. Not recommended for someone who is looking for peace and quiet. Staff not too friendly, and some of them...
>> Read full review
The hotel is large and the staff are very friendly. Unfortunately you have to put your towels on your sun beds before 8am to guarantee a space especially if you need more than two! The rooms are...
>> Read full review
We stayed at this hotel from 28th of June for two weeks. Something that wasn't mentioned anywhere, but was a major problem was the fact that both the pools were both over 1m 35cm. Our son is 7year...
>> Read full review
Have just got back from a week at the Be Live Experience, as we drove up and walked in to the hotel I was amazed. The hotel lobby looked clean and very impressive. We arrived mid afternoon and went...
>> Read full review
On first impression all ok, dining area outside was very nice to look at but pidgeons came and landed on tables, deposited their waste everywhere, and caused mayhem. Children in the dining room...
>> Read full review
The lobby of the hotel is modern & attractive, very light & airy. Check in was quick and efficient with friendly & helpful staff.
We had paid extra when we booked for the "adult club" so our room was...
>> Read full review
Visited end of march excellent value for money at this hotel only down fall was location....not much outside the hotel few bars but not many restaurants however within the hotel could not fault...
>> Read full review
Excellent and perfect hotel both of service and food as well as the group of animators especially Zule!!! Large, clean and having lots of attractions.
I strongly recommend and I hope to return there...
>> Read full review
Brilliant holiday for my my partner and I and my 4 year old son. Spotless clean hotel, very grand with marble floors and vines around the balconies. The food was very very good, normally we end up...
>> Read full review
Just back from 2 weeks here with our 2.5 year old. I was worried after reading some reviews but I needn't have been. There is so much to do especially for children of 3+ years!
The grounds/gardens...
>> Read full review
I visited last June with family and absolutely loved it, so i decided to book with my best friend for this year. We stayed from 18th-25th June this year and I definitely think the hotel has improved...
>> Read full review
had a great, time, adult club worth every penny,food and drink great,entertainment could have been a little bit more better for the adults,staff and management very helpful,hotel and pool areas great...
>> Read full review
Very nice hotel. Service, room and hotel was amazing. The location is the best on hole Island. Near the beautiful beach and big clifs Los Gigantes. Amazing views on sunshines. We're going to come...
>> Read full review
We loved this hotel and didn't have any problems at all. The staff were all very friendly and helpful. They had a great select of food, which was well cook and always warm. The hotel is only a short...
>> Read full review
Stayed 10 days and enjoyed it. Staff are nice and loved my son (5 years old) and really tried to make him smile. Hotel is clean but the guests are not! Too much Focus on French guests and you can...
>> Read full review
Our stay was good but I expect better food and clean. Area of this hotel is also not too attractive but for family is enough. Staff are very polite. Generally service is okay. Food could bored after...
>> Read full review
Stopped here in May for 10 days. What can I say, the hotel is lovely and clean, food and drink was brill. Bar and entertainment staff were top class, a few minutes walk to the beach, loads to see and...
>> Read full review
This is a wonderful hotel and our second visit. We visited last September and loved it so we returned again last week because we just can't fault this hotel. Staff: very friendly. Hotel and lobby...
>> Read full review
Before we review just wanted to state the hotel have made a lot of improvements since our visit last year, all of the lobby and piano bar furniture has been upgraded and is all which as are the walls...
>> Read full review
We are back a week from our holiday.We had a great time beautiful hotel with a great reception.
The staff were great and always keen to help.The VIP package was good.Especially when you have a...
>> Read full review
After reading a few reviews, I was expecting a bad place to stay, but it wasn't so, couldn't fault anything with the hotel at all, staff friendly, great choice in food, and hot, even had an English...
>> Read full review
On reading other reviews staff seem to come in for some criticism so I wanted to set the record straight. We found reception, bar staff, waiting staff and cleaners to be immensely friendly...
>> Read full review
Positive:
Nice hotel, nice sized rooms - our domestic kept the rooms so clean. Even found a pillow case to fit my weird shaped pillow i brought from home.
We found the staff to be pleasant and...
>> Read full review
We are currently still on holiday at this hotel with son & daughter in law plus two children ages 6 months & 3 years. At least 50% of the bar staff are rude and unhappy. The cocktails have little or...
>> Read full review
Me and my girlfriend are checking out this morning. All in all we have had a great holiday.
The room was spacious. The bed was massive and very comfortable. The room was very clean along with the...
>> Read full review
We went to the be live playa la arena for our family holiday from the 28th May for a week. Arrived around 12.30am. As soon as we walked in we thought WOW. The hotel has a stunning reception, highly...
>> Read full review
Great holiday overall. Excellent service from the staff. Lovely room. Not adults only. Food and drinks plentiful and of good quality. Only 2 little points. Tea coffee facilities in room would be good...
>> Read full review
We returned last week from one of the best holidays ever in this amazing hotel. The staff were great,very helpful and couldnt do enough for you - in particular the animation team were really...
>> Read full review
As a first family holiday with our 17 month old we couldn't have asked for more.
The area is definitely on the quiet side (which we wanted when booking). Plenty of excursions and trips to go on...
>> Read full review
With stay in this fantastic hotel, our holiday in Tenerife turned to be best one we ever had. We stayed in Superior Family Room which is fantastic for families with young children and also include...
>> Read full review
We were there in Sept 2016 with two kids- 8 and 4,
Hotel is absolutely fantastic, beautiful surroundings, lava garden and amazing plants- fair play to their gardening team
Rooms very clean, towels...
>> Read full review
Went here with my boyfriend in September and it was amazing. Hotel is absolutely gorgeous!! Couldn't fault it. The food selection is very good with a different theme every night! Hotel is an a good...
>> Read full review
just back from 10 days all inclusive at be live playa arena,staff were excellent,nothing was a problem,our room was on the top floor,good size room,with a double balcony and walk in shower plus a...
>> Read full review
Everything about hotel is perfect staff are friendliest I've ever came across and and all the rooms are amazing there's a reason been coming every year for almost 20 years and cannot wait for the...
>> Read full review
We had such an amazing week at playa la arena the room was beautiful and overlooked the pool but had beautiful sea views the food was decent and we were given one night al la carte due to being our...
>> Read full review
first ill explain the french bias, the entertainment team only appeared to talk to the french residents. this was made so obvious when we (English) were one of 3 tables in the pool side restaurant...
>> Read full review
Had a great holiday , food was great.for all inclusive , pools were great , staff great service and amimation team awsome . Our kids loved the mini disco but bewarned those same songs for 2 weeks...
>> Read full review
This holiday was perfect, the cleanliness of the hotel was perfect. The reception staff especially Suzanna and Mary where very helpful they could not of done more to accommodate us. The pool area was...
>> Read full review
What can I say ? Just fab.We stayed on the 5th floor overlooking the swimming pool and with a view of the sea, Arrived late but a cold meal and drinks were waiting for us in the dining room. Our room...
>> Read full review
We've just returned from a wonderful week at this excellent hotel with spectacular balcony views looking out to La Gomera, one week was definitely not enough! Everything about the hotel instantly...
>> Read full review
Recently went to Tenerife for the first time, what a beautiful island. Everything I have been looking for in one place. Busy shopping Malls, vibrant tourist resorts and quiet little fishing villages...
>> Read full review
Hotel is very nice. For this price I should say excellent. A lot of space in lobby, plants inside, decoration looks very good. It makes special atmosphere. Room was quite big, clean. Cleaners was...
>> Read full review
Great location, superb beach (top 10 in Tenerife) AI very well catered for, great food plenty of choice. Numerous activities to keep the whole family entertained.
Rooms and Hotel is Super clean...
>> Read full review
The hotel (4 *) is really great.
Excellent: food, swimming pools, architecture, space, location, ...
Problem big: wifi insufficient (4 *), not barrels of drinking water !!!
Problem small...
>> Read full review
overall the hotel was a very pleasant place to stay, stayed last week for ten days food good and plentiful, staff always pleasant and quick to serve drinks, evening entertainment good and a lot of...
>> Read full review
Fantastic holiday. Staff exceptionally friendly would definitely return again. Holiday was for mums 50th which they made very special. Facilities for disabled family member were amazing. Variety of...
>> Read full review
We spent here 10 days and I must say, it was definitely worth it. It has a very good price value, you can get various food for breakfast/lunch/dinner. Every day the restaurant has a special theme...
>> Read full review
Would definitely recommend,nice staff, good food.will definitely return.
Clean, plenty of sunbeds. A la Carte a must. Towels & room cleaned every day.
Very relaxing,enjoyable stay
Good location for...
>> Read full review
Me and my partner had a fantastic time here and could not fault a thing. Great pools, rooms, staff and food selection each and every day of our stay. One of our best hotel experiences. Caters for...
>> Read full review
Evening entertainment needs to be improved in the show area - very poor. Need to have more singing entertainment. The A la carte dining was the same menu for all our stay needs to change on a weekly...
>> Read full review
Having been here before under previous owners, we were a little bit disappointed. Not quite top quality. Needs better staff training and restaurant was a bit like a school canteen . The hotel is...
>> Read full review
Just back from a great week in the be live playa la arena hotel. Definitely would recommend this hotel. Friendly staff, very clean and tidy, room was spacious with a bath and separate shower. To big...
>> Read full review
Well just returned. From this hotel and when you enter to reception it is stunning definitely. Looks like a 4 star check in staff very friendly and quick,the room was very clean we had a pool and...
>> Read full review
A very impressive Hotel, very spacious, always clean, staff very helpful. The rooms were a good size and very comfortable, a really large and relaxing reception area with lots of comfortable seating...
>> Read full review
Giant hotel we probably didn't see most of it. The foyer is impressive as we arrived to check in with hanging vines from the mezzanine levels and see through elevators. The female staff on the...
>> Read full review
Never stayed in Tenerife before-this hotel was fab!
Not much to do nearby but we didn't want to do anything but relax so this was ideal.
Some excursions available if that's your thing...
>> Read full review
We stayed here for 10 days All Inclusive during April 2017 with two young children and at the end of our trip we did not want to leave. I will break down (as brief as possible) the reasons we did...
>> Read full review
We have travelled nearly every winter to the hotel, usually around Christmas. It feels like our winter home. The food is excellent and always something to choose. The staff rarely change and I look...
>> Read full review
Good quality and reasonable value for money. We were all inclusive and there was plenty of choice. The drinks we good and flowing well. The entertainment was good and varied, however, it was biased...
>> Read full review
Be Live Experience hotel is clean and friendly. The all inclusive facilities are great, access to drinks with the facility to pour some selection yourself is fab. Good range of food, with themes...
>> Read full review
The hotel overall is lovely, spotlessly clean and the rooms and view were great. The food was OK, but a week was long enough. There are a couple of improvements that could be made so just in case any...
>> Read full review
This place is under advertised but we'll worth a visit for any Dr Who fan. It's not just exhibition of costumes there's actually a proper experience to get involved with. Fly a tardis and escape the...
>> Read full review
We recently went on our 1st family holiday abroad. I am in a wheelchair so the choice of hotel worried me a bit. The hotel were fantastic, my wheelchair had been damaged during the flight and as soon...
>> Read full review
I stayed here recently with my two daughters aged 8 and 10.
After reading the reviews I was disappointed so will quickly point out what I thought of each of the parts of the holiday...
1 - Food...
>> Read full review
first time in tenerife but will be going again just walking into the place it was massive but clean as a whistle after checking in we were given room 488 turns out it dead centre and view only was...
>> Read full review
Very nice lobby, reception staff were very nice especially Victor, two lacked patients. the rooms were nice and clean on arrival but staff slacked a bit as the week went on. The pool area was very...
>> Read full review
The food was nothing special although the idea of theme nights was good. Some of the food was rather tasteless. However the special meal at the poolbar was really good and very tasty.. I had the...
>> Read full review
Having visited this hotel on numerous occasions since 2005 and never been disappointed, I was apprehensive this time, as now under new ownership.
The hotel has been up dated, the dining area white...
>> Read full review
I booked this hotel for myself and my 2 daughters. We had a great time. The rooms were lovely and very clean. The pool was busy but there were some quiet areas and there were always some beds...
>> Read full review
Most staff are rude and not multilingual, pools have too much chlorine, internet barely ever works and the rooms are quite small and the cleaner never clean the rooms properly. The meals lack taste...
>> Read full review
First time holidaying in Spain...usually do the Caribbean and America. Spent 7 days there and the weather was nice for the duration between 24-28. The Hotel was really nice, spectacular lobby and...
>> Read full review
Weeks holiday with my husband and son. We all had a great time and will hopefully return again next year! All staff very friendly and helpful. Excellent 'Kids Club' during the daytime... Alba and...
>> Read full review
U get what u pay for - 4ish stars. Apart from one thing - Animation team and kids club, big thx to the team, great job, if not them, than it could have been boring/cold holiday ;))
Room service is...
>> Read full review
Lovely hotel, with fabulous view of La Gomera. Plenty of places to sit, sunbathe and relax, no shortage of sunbeds! Rooms very comfortable and good sized balconys for quiet time , with lovely views...
>> Read full review
This is a really good family hotel. The team work really hard to look after everyone.
The room was lovely, comfortable, bright and spacious.
Restaurant was good but sometimes hard to find a table...
>> Read full review
Great place in the quiet season would not go back in the height of the school holidays food was good and the pools were really nice staff were really helpful plenty to do lots of activities would...
>> Read full review
Lovely hotel, great grounds, nice big rooms and all kept very clean. Staff work hard to keep hotel looking good and are all very friendly. We went on the VIP adults package, this gave rooms with full...
>> Read full review
second time in this hotel (was there last year similar time ) food nowhere near as good hotel clean enough but small details are being missed compared to previous stay more chance of going 3 star...
>> Read full review
Enjoyed a second visit to Playa la Arena. Recent changes to entertainment where artistes have to perform in the Sports Bar, competing with rowdy pool games and TV football games, is not such a good...
>> Read full review
We are only back yesterday from this hotel and what a great holiday we had! Beginning to end there was very little we could improve on! Do not listen to any negative comments about this hotel - I...
>> Read full review
A really nice friendly hotel. Greeted on day of arrival with a warm welcome. The bar staff, dining room staff were good and the animation team were exceptional. Spotlessly clean with lovely...
>> Read full review
That's clean and well managed hotel.Great choice of food if you don't mind international cuisine.Our room faced north so we had great view of ocean and Los Gigantes area.We didnt need to pay for...
>> Read full review
Having just returned back home from our 137 days stay at playa arena believe resort we wished that we should have stayed longer as the new upgrade in furniture /carpets/ food and the overall decor is...
>> Read full review
An excellent hotel with fantastic staff. The food choice was superb and the room was clean well maintained and the staff went out of their way to make us feel special. We can't recommend it highly...
>> Read full review
We arrived here on a Friday afternoon in February, with temp at 23 degrees. The hotel and its surroundings are fantastic, and very clean. There are two pools, an entertainment pool and a relaxing...
>> Read full review
Lovely reception and lobby bar with nice white leather furniture, also sports bar with very modern seating, plenty of sunbeds but pool area could be noisy at times, food ok, but not always hot and...
>> Read full review
An excellent hotel for long or short stays. Situated close to black sandy beach and shops and bars.
Hotel clean and spacious, food very good with a varied selection.
Lots of lifts for people who have...
>> Read full review
Stayed here recently for 2 weeks to incorporate my birthday. We booked the Adult Club with Jet2 Holidays and a great decision that was. Worth every penny but looking at 2018 the price appears to have...
>> Read full review
Excellent food, entertainment, room and pool area.
Staff very friendly and hotel well maintained and clean.
Animation team hard working and very helpful and friendly.
Nice warm swimming pool.
Drinks...
>> Read full review
The hotel is very good it as been refurbished with white furniture, the rooms are very well
fitted with all mod cons and are clean. The pool areas are also very good with entertainment, the not so...
>> Read full review
We were in a group of 4, 2 couples. We arrived and was overwhelmed by the spotless reception area. We checked in, all the staff were lovely , especially nabil on the front desk. We went adult club...
>> Read full review
Just returned from a 2 week stay. First impressions were good, the hotel is situated on 3 floors. Quick check in but had to wait 20 minutes for a buggy to take to room. Rooms are clean and spacious...
>> Read full review
A refreshing experience after a disastrous booking for a Christmas break.
Received a very warm welcome from reception who ensured that I got to the restaurant in time for my evening meal after a late...
>> Read full review
This was generally a very good hotel experience. The buffet food was plentiful and varied every day which is an improvement on lots of all-inclusive hotels. The service in the restaurant was also...
>> Read full review
stayed at be live in Lanzarote but this was even better.
pool and sea view. stayed for 10 days 4th feb to 14th. weather averaged 23 degrees
room fabulous with two showers. pools one busy one quiet...
>> Read full review
Just returned from a week in this hotel. Went as an older couple. We had a very relaxing time bedroom was modern clean and comfortable. Although food was nice we found the buffet was not very warm...
>> Read full review
Booked to come here just me and my partner for a relaxing break in the sun, don't usually book all inclusive but wanted to give it a try. I'm going to list a few things that have happened whilst...
>> Read full review
Returning after 3 previous visits when hotel was managed by Spring, it is quite a change. No flowers on room window boxes and foliage/plants need tlc. Various issues with bathroom but all dealt...
>> Read full review
Fantastic hotel, friendly staff,very clean, food good different themes every night sweets are the same every night but still enjoyed them.Some reviews said the food was cold but they must have...
>> Read full review
Nice reception area; marble and lots of plants.
Room was really nice....
The reality is It really is a French hotel with French entertainment, not for Brits or other nationalities. The...
>> Read full review
This is the 3rd time we have visited this large, well run, very cosmopolitan hotel, during the last 2 years. Each time we visit it never fails to please, the staff are great, the food is good, our...
>> Read full review
Very good hotel. Staff all very pleasant and efficient. All hotel always very clean. Two nice size pools, one heated, very much needed for this time of year, albeit the weather was very good, 22°C...
>> Read full review
The hotel was excellent the outside terrace had lovely views where you can relax looking over the swimming pool and out to the sea. All the staff where very friendly and helpful.The hotel is going...
>> Read full review
Loved hotel as been area before.Great location. Great food and great entertainment. Only moan is about service at mealtimes. Very slow lack of personal service and attention. Can have all courses...
>> Read full review
We had a great stay in the holiday in this hotel last week, although the hotel is in need of refurbishment in parts we couldn't fault it, it was very clean, the all inclusive option is great, there...
>> Read full review
This was our second stay at this hotel. Would recommend for young and old, couples or families. Kids Club was thoroughly enjoyed by the children. Hotel staff were very friendly and the hotel was...
>> Read full review
There's so much positives about this hotel such as great location, there's a mini market 10 minutes away by walk, beautiful beach with black volcanic sand just minutes away, breathtaking lobby full...
>> Read full review
We arrived at the hotel and first impressions were good we proceeded to check in and were told our rooms weren't going to be ready for 2 hours I asked if any other rooms were available which the...
>> Read full review
Hi.we just came back from one week holiday with our 4years old daughter. Overall this hotel it's great for families,I can't say any negative thing about it; the food was really good,you can try...
>> Read full review
RECEPTION: Stayed in this hotel from 31st Jan - 14th Feb. Once we arrived the hotel was breath taking. The reception is huge! Check in was fairly quick and we were given our all-inclusive bands. The...
>> Read full review
Travelled as a couple for a week in February, arrived at the hotel at 2pm and queued at reception to check in. A lady told us our room would be ready in 15 minutes, she gave us our all-inclusive...
>> Read full review
We were a family of 10 in 3 separate rooms and had an amazing time and would definitely come back again. So many positives to the place....
- Even though the hotel was full we always managed to get...
>> Read full review
Travelled with family 6 adults 3 children and a baby, check in a little slow and must say first hotel i have ever had to pay for use of safe in rooms, and pay deposits on beach towels which you can...
>> Read full review
Having spent a week there in Feb, we had a great holiday.
The food is good - really good. They have themed nights - Indian, Japanesse, Mexican etc..the sushi and the mexican was my favourite. They...
>> Read full review
This is an amazing family hotel, we stayed all inclusive and that was great. Traveling with 2 kids who also had a great time.
Check in (9/10)
Very smooth and quick.
Rooms (9/10)
The rooms are...
>> Read full review
Lovely hotel great facilities. Lobby is lovely and really comfortable large seating areas. Friendly animation team and food choice was good every night . Could get very busy at meal times and the...
>> Read full review
One of the best hotels I have stayed in.Excellent service all staff 10/10 amenities 10/10 room was perfect mini bar stocked daily.Was given a free pass to do the circuit in the spa and also another...
>> Read full review
The best hotel I have had the pleasure to stay in the location was spot on I cannot wait to go back next year you will not be able to improve on anything my health has not been very good these last...
>> Read full review
Arrived at the end of January & stayed a Week here All inclusive. Check in was quick and allocated a south facing twin sea view room with a balcony on first floor overlooking the pool. Room was clean...
>> Read full review
Myself & 3 friends arrived on a late flight.
We had missed evening meal but the hotel had kindly arranged us some food.
The room was modern, clean and spacious. The pool areas are beautiful and...
>> Read full review
What can i say , this hotel is everything you could ask for. The foods great, good choice of food , espcially if your a picky eater , theres food for everyone. And tastes good aswell. The staff are...
>> Read full review
Stayed here 14th-21st january.lovely hotel and surroundings.firstly room nice size shame about the hard beds.great bathroom.resturant ok food abit luke warm but mostly tasted great.entertainment...
>> Read full review
The variety of the "all inclusive" food was good. The quality ok. Free wifi only at the reception and very bad connection, to really have internet you need to pay. Free Parking - limited . If its...
>> Read full review
We went to this hotel in October and we cannot fault the place the food was brilliant, the entertainment was fantastic and hotel and pool area was spotless. Our room was at the back of the hotel but...
>> Read full review
We have stayed at this hotel many times and our reasons for returning were because it was a beautiful, classy hotel. The moment you entered the grand foyer your reaction was Wow! However, in their...
>> Read full review
Nice hotel. Very big complex with pools, several bars, lovely sitting areas inside and outside. Luxurious entrance. Staff helpful, changed our room to two single beds without quibble. Food...
>> Read full review
This hotel is just stunning as soon a you walk in you will have the WOW factor. The hotel is situated in a lovely position and although on a steep hill the way it is designed you never have to access...
>> Read full review
Only stayed for 5 nights in the Hotel but Very nice Hotel & everyone was friendly . Room was very Clean , Bed was very big . Had a nice view of the pool and beach . Wasn't noisy at night in the room...
>> Read full review
Our room was spacious and well-furnished apart from a slight lack of drawer space for smaller articles of clothing.
The food is varied and well prepared and presented with theme nights like Japanese...
>> Read full review
This hotel is amazing it takes your breath away as you walk through the door. Really clean and they keep the rooms in a really good state of cleanliness. It's not the type of hotel that you go to...
>> Read full review
We had a excellent holiday, hotel was great a bigger hotel than we normal go to but it was so lovely and clean, pool was warm. and the food was lovely a variety for everyone, rooms lovely...
>> Read full review
Mixed feelings about the hotel, overall we enjoyed the holiday and would probably go back. The reception staff are very unhelpful and quite abrupt. The cleaners are excellent and I left a nice tip at...
>> Read full review
A fantastic place visited early January
Very friendly staff and good food
Great entertainment for all the family
And quite areas for those who wish it
A welcome lift to the beach area to save you...
>> Read full review
We spent a week from 1st Jan on an all inclusive basis. The rooms were very clean and well equipped (room 341 on the reception floor) the beds are very hard though.
The food was excellent with a...
>> Read full review
Friendly staff - all of them. They were always smiling and helpful. Excellent food and service. The adult pool was freezing. I'm a keen swimmer so once you were in it was fine but you wouldn't want...
>> Read full review
Here for one week in January. First visit to this area but have visited the canaries many times, usually fuerteventura. The hotel is immaculate, kept very clean. Rooms have recently been refurbished...
>> Read full review
Hotel
Beautiful with stunning views and very clean!beautiful xmas decorations great touch.
Pool area
2 large pools 1 heated.plenty of beds round both.lots of fun activites throughout the day.snack...
>> Read full review
10 days in the winter sun of November is a must in Tenerife.
Room was nice and large although a lot of strange small ant-type animals on the work top in the bedroom.
Kept everything off it and...
>> Read full review
Booked thro' Thomas Cook. Found on arrival that we had booked two rooms facing the street. Managed to change one of them for an extra 10 Euro per day, and got a beach view on 5th floor that was not...
>> Read full review
perfect for one week stay, heated swimming pool, bright and confortable rooms, exellent see and beach view, food was for every taste. The hotel appearance is like cruise ship with all necessary...
>> Read full review
My wife and I recently returned from the Be Live Experience in Playa La Arena and have nothing but good memories.
First of all the weather was great (22 - 29 November). It was so nice to be able to...
>> Read full review
10-17 DEC First time at this hotel, As some one else said what you see on the outside does not match the inside its like the tardis in side wow check in took no time at all as it was just 2 of us...
>> Read full review
Hotel was massive and spotlessly clean everywhere we stayed 17th to 27th December but only had three days sun rest cloudy that's not hotels fault but I think it made us picky about hotel when if you...
>> Read full review
Me and my partner spend a very good time. Everything was excellent for us. Staff so kind, food very good, the room nice and clean, outside and inside very clean. The location of the hotel is perfect...
>> Read full review
We arrived for a relaxing week before Christmas and that's what we got! The room was clean, pleasant and had a view of pool and beach.(542)The cleaners do a sterling job and everywhere is spotless...
>> Read full review
All in all a lovely hotel. Nice friendly staff and nice clean rooms that are cleaned daily.
Great kids club where the entertainment for them is really good.
Food is quite good for an all inclusive...
>> Read full review
Returned again to the Be Live complex from the 8th - 22nd December and will be returning next year, however , I'll mention first the negative points in comparison to previous.
The sun terrace...
>> Read full review
We stayed at this hotel 3rd-10th Dec 16' and I have to say this was one of the best family holidays we've had. I'd read so many poor reviews prior to our holiday I was actually really disappointed...
>> Read full review
I have a soft spot for this hotel having been there often since it first opened. We’ve been through the highs and the way down low’s, at the moment it’s somewhere in between. Refurbished rooms are...
>> Read full review
Arrived at the hotel on the 3rd December for two weeks, from outside it looked very nice, but when you got into hotel it was amazing it was like a tardis, in a great way. We were booked in quite...
>> Read full review
After a long journey then a transfer from the airport which took ages we got to the reception. There was only a few people in front of us but took around 20 mins. As before male staff quite rude and...
>> Read full review
From the moment you arrive to the time you leave Jeske always greets you with a welcoming smile, and will do everything in her power to resolve any situation. Thank you for such great service, I for...
>> Read full review
Lovely Hotel with upgrades definately worth the extra. Food very good and plenty of it, with a good variety. Pool was heated and good drinks service. The bonus was the weather.
Rooms on the upper...
>> Read full review
We stayed here for three nights this week for my mums 70th birthday. We had a great time, but that was down mainly to the beautiful weather and the perfect location. The hotel boasts a quick walk to...
>> Read full review
This was a honeymoon holiday. Weather was excellent. 30' average temperature. Rooms cleaned daily, at different times though so did not know when to expect them. Found staff to be pleasant. Only...
>> Read full review
Hotel misleading lobby stunning gets shabby when you go down corridors to rooms. Never met such rude staff some of the reception staff were nice but they were few and far between. Waiting staff...
>> Read full review
On check - in we were greated with smiles and effeciency but we were the only ones there at the time.
Hotel was very clean but the carpets do need replacing in places as they are very thin in places...
>> Read full review
I have just returned from this hotel after a one week stay with my husband and two children (2 years and 7 months). After a lovely cruise we arrived at this hotel ready to completely relax. What a...
>> Read full review
During our stay at be live playa arena - it was a good valued stay with good clean and top class rooms- however corridors/carpets/doors were all damaged and carpet were all woren out and smelt old...
>> Read full review
Visited the hotel on the 25th November until 4th December, and we were glad to go. Firstly on arrival we were greeted with a member of staff who gave us no information what so ever, nothing about the...
>> Read full review
all inclusive is not really all-inclusive - too many upgrades to bring the standard up to good.
Premium drinks, free wifi, and all the other little niceties should not be extra. A sports bar that you...
>> Read full review
Would definitely recommend for a short break!
We had a room on the top floor & paid extra for the Adults only club, we felt it was worth the extra money.
We were only disappointed with one meal (we...
>> Read full review
This was a great hotel, great location no facilities. Food was great too. However the reception staff were rude, ignorant and quite nasty at times. From the moment we arrived it was clear they could...
>> Read full review
Six of us stayed at the hotel for ten nights in November. The staff at the hotel couldn't do enough for you. We had superior sea view rooms in the adult club where by we had our own space by the pool...
>> Read full review
Our party of four have just returned from a ten night stay. Most things about the hotel were very good, e.g. cleanliness of bedroom & all public areas, choice & quality of food in restaurant (e.g...
>> Read full review
Good hotel for families. I went with a friend and we found the hotel a bit large for us especially the dining room which was a bit noisy at times. Having said that the food was good and the staff...
>> Read full review
Very quite resort ideal for relaxing holiday no loud music and nobody trying to drag you into their bars. Hotel very spacious plenty of seating areas .Rooms also spacious very clean, maids doing a...
>> Read full review
Booked the hotel through Experian. I searched all inclusive for two people and booked a double room. When we arrived we were told at check in that the double room was for 1 person only and for the...
>> Read full review
We stayed at the hotel for a week 22-29 November, quick check in on arrival but staff were not to over welcoming.
Our room was on the 4th floor, room 409 we booked the hotel away last year so I was...
>> Read full review
Great first time stay at the hotel! Good value for money. Hotel is very big. Food was amazing, drinks are nice.
The photographer Andrea was very professional and friendly.
Entertermaint team could...
>> Read full review
We booked to stay here through Thomas Cook as a winter getaway for my other half's birthday in order to enjoy some nice weather.
Upon arrival we had to wait some time at the reception desk to check...
>> Read full review
Nice and clean hotel
Extremely big hallway
be aware if you visit this place and you have someone with learning disabilities you might have problems with some of the staff in the dining areas. I...
>> Read full review
A 4 STAR I don’t think so it took about 20 mins to get a drink standing in a queue , not enough staff in bars or restaurants. No kettle in rooms to have a kettle in your room extra 3 euros per day...
>> Read full review
I was very excited to have mine weekend away. Got to the reception desk and waiting around 30min to be served. 3 receptionist for such big hotel is not enough. Also I've been told off for not having...
>> Read full review
It was a nice holiday. I stayed with my boyfriend. The rooms are very clean. The food was good but sometimes the main dishes for the dinner were cold. The reception staff on the check in was very...
>> Read full review
The room was clean, food and drinks were good all inclusive with something for everyone.pool areas were clean with lots of space and plenty sun beds.Reception and bar staff friendly enough.Cristina...
>> Read full review
Provide more reception staff. Make the specialty dining more of a treat and less of a disappointment , We went with the intention of spending money but were disappointed with the lack of menu...
>> Read full review
We went as a couple with a two year old during mid-term week.
Receptionists: check in and check out was quick and efficient. However when we had problem with the room the receptionists took on a...
>> Read full review
My partner and I stayed for 4 nights at this hotel beginning of November. First impressions are very clean, rooms are great and we were extremely happy (arrived around 9pm). The first thing that hit...
>> Read full review
I highly recommend this hotel. Excellent service, diverse meals and great location. Animation staff does a very good job, basiclly you do not have to leave the hotel to have fun. The all inclusive...
>> Read full review
The hotel is ok - but not for family with children. You need to pay 4 euro for an electric cattle in a room, there is almost no space for small kids next to the pool.
Food is very good, staf around...
>> Read full review
Hotel, pool and sea are at their very best.. more suitable for family and old couples but not for young people. the facilities were good. But the service of the hotel can still be improved.
Overall...
>> Read full review
Stayed here for a week in November booked into Adult club (which in my opinion was well worth the money), which included a 7th floor newly decorated room, docking station, coffee machine, dressing...
>> Read full review
Lovely hotel, but understaffed. The al a carte was excellent. Unfortunately the same staff didn't show the same level of service in the dining hall. The piano bar was also well understaffed...
>> Read full review
4th time here and while the hotel had started looking a little shabby - it's had some work done and looks great. Rooms are bright and modern and as always lovely and clean. Food quality seems better...
>> Read full review
This is our 12 stay at Playa La Arene. The hotel has been renovated thr last 2 years and looks lighter than before. I think it was more friendly in the first years, but I undertand that they needed...
>> Read full review
My boyfriend and I traveled to this hotel end of October for 8days. Firstly it is a bit of a journey to get to from the airport so be aware of this if your not good with traveling! Upon arrival we...
>> Read full review
This is really nice Hotel. Friendly helpful staff. Especially Maria in the buffet restaurant. I had my 60th Birthday here and my husband arranged for a cake and the staff sang happy birthday to me...
>> Read full review
I would like to highlight some of the negative experiences I've had during my stay at this hotel. I hope that you use this information to make an informed choice before you spend your hard earned...
>> Read full review
fantastic run hotel, clean, comfortable and friendly. We came home fully relaxed. We had a thunderstorm one morning and the staff were fantastic. bought out games in every language, stood and talked...
>> Read full review
Nice, elegant hotel.
Amazing views on Los Gigantes and Gomera Island
Beautiful garden.
Tasty food.
Very good service.
Too little locations at swimming pools.
Holidays was very successful and I...
>> Read full review
I feel like overall the hotel has many flaws that they don't address and overlook. There are some postives so I will list. We traveled from northern Ireland to this hotel.
Reception: A male checked...
>> Read full review
Our first impression of the hotel was check-in which was not good. The lady was so slow and more intent on chatting to her colleague. She omitted to tell us all the information we needed and it...
>> Read full review
Firstly, just to say we've been to lots of all inclusive hotels and chose this one due to the facilities and activities on offer for the children. We stayed here during October half term school...
>> Read full review
very good hotel in every way except the food in main restaurant. Hotel is clean, tidy and well maintained. The animation team were excellent day and night. We managed to get a reasonable breakfast...
>> Read full review
We stayed here in September for 2 weeks as a group of 8 ages ranging from 23 to 65.
We were all impressed with how the hotel looked and thought it was beautiful and clean.
The rooms were large and...
>> Read full review
Seven of us have just returned from a mid-term break at Playa La Arena and I would like to thank everyone at the hotel for contributing to making our stay a pleasurable and a memorable one. The...
>> Read full review
Stayed for one week Oct 2016. Great holiday, hotel is spotlessly clean through out. Rooms large and modern.
Food was lovely and a huge variety on offer , themed evenings included Mexican, Italian...
>> Read full review
Another excellent week in October in this lovely hotel. We went for the Adult Club deal. Sounds spurious, but basically means an upgrade to a Club Room and extra privileges in your all-inclusive...
>> Read full review
Nice hotel with some disadvantages. Avarage for disabled, hotel have good adaptation but sometimes road is too uphill, but hotel had alternative road (elevator) The beach was very good. The beach was...
>> Read full review
Travelled in August with a group of 12 of us. First impressions of the hotel was amazing! The lobby is stunning. Reception staff was nice enough. Got given our room which was on level 7. View out...
>> Read full review
After a worrying time looking at all of the reviews on trip advisor, what a great holiday!!!The hotel is very good, admittingly we upgraded the room, we were on the 9th floor, with a sea view & a...
>> Read full review
Arrived to nice welcome. Beautiful room which was kept spotless.
Beautiful big hotel. We didn't really leave the complex as we were happy just lounging around the pool.
Opted for adults only which...
>> Read full review
We have just returned from another enjoyable stay at Playa La Arena. We have already booked to go again next year. However since our last visit the hotel have introduced 'adult only' areas. What a...
>> Read full review
On arrival we were delighted with the amazing views overlooking the sea. Hotel was kept clean and tidy which was good, staff were helpful and friendly. Most of the entertainment was enjoyable. We all...
>> Read full review
I visited with my husband and 1 year old baby boy and I couldn't fault a single thing at this hotel. Food and drinks fabulous. Staff all lovely. Lots of entertainment for adults and kids on evening...
>> Read full review
Lovely holiday, nice place peaceful location tasty food nothing to add, i wish to stay here longer just dont pay for WiFi, free one in lobby works better. Close to Siam Park and other atractions...
>> Read full review
Arrived at 1am to the site of a huge beautiful reception which looked sort of like a cruise ship, reception had us checked in within minutes, also a little spread was put on for us in the restaurant...
>> Read full review
Recently returned from our third visit to Playa La Arena, our second this year! First of all don't listen to all the moaners, this is a very good, BUSY international hotel. All areas are spotlessly...
>> Read full review
Excellent hotel -our second stay . Rooms have been updated and look fab . Lots of variety of food of high standard , think upgrade to VIP expensive for what it is , Wasn't the best gym but...
>> Read full review
The hotel don't Tell you men have to wear trousers., they cater a lot for the French food drinks ect repeated dinners not a massive variety also pudding is same every night
Kids disco very poor...
>> Read full review
Lovely clean hotel. Good food selection and quality very good. Entertainment team were great, especially the day team. Service from front desk and dining staff was shocking! Rude and downright...
>> Read full review
Excellent hotel. Excellent service by everyone. Food was lovely. Swimming pools catered for either kids or if you wanted to be quiet a separate pool. Ongoing maintenance was well organised with...
>> Read full review
We have just returned from a one week stay hotel is beautiful, clean well maintained, all of the staff are friendly and polite with the exception of one of the reception staff. Plenty of sunbeds...
>> Read full review
In general I recommend this hotel. Excellent localisation. Very good infrastructure. Very good hygienic and cleaness of swimming pools. Convience outgoing to the beach from hotel (lift and side...
>> Read full review
We love this hotel, fourth visit this year.fantastic lower pool area and very freindly staff and guests . Unfortunately for us as returning guests we can see how the adult club has impinged upon the...
>> Read full review
very clean hotel facilities very good lunch and breakfeast very good dinner dreadful every night was theme night ie chinese there was brussel sprout cauliflower cheese chips pizza the only thing...
>> Read full review
The hotel itself is very grand and impressive when you first enter, the rooms are clean and modern and a good size with adequate facilities.
The food was very repetitive and although it was a large...
>> Read full review
My wife and myself booked into the hotel on 9/9/16 and once again we were delighted, after checking in at the front desk who where very helpful and answered all our questions.
We where on the 8th...
>> Read full review
I went to this hotel 2 years ago and decided to go again this year I returned back from there 2 days ago unfortunately the food let it down again there are more choices than before but it is still...
>> Read full review
We just returned from 10 days here. Overall was a lovely hotel . Rooms were very clean bar a couple of ants here and there.
Staff didnt seemed to have much customer service experience and could be...
>> Read full review
This hotel was amazing, the food was great, plenty of choice. The cleanest place we have ever been, great staff, excellent facilities and for us a perfect location. We are a couple wanting a nice...
>> Read full review
If you are looking for a quiet resort, this is the place for you. 45 minutes from airport. Handful of shops near beach. Hotel itself very good. We couldn't really fault rooms, service, food etc. Our...
>> Read full review
Stayed at the be-live in tennerife thought the animation team were very one sided toward the fence guests at the hotel to the point my wife or I didn't even get spoken to by them all week. Top tip...
>> Read full review
We've just returned from a weeks stay here and would highly recommend this hotel. The staff are very friendly and helpful. The hotel was spotlessly clean and their was plenty of food choice of very...
>> Read full review
The most beautiful and clean hotel ...my room has a beautifull sea view with balcony, cleaned every day ...the food was good in every night something diferent and something for everyone...the...
>> Read full review
We stayed at hotel (2 families - 2+2, 2+1) 23/8-6/9.
Breathtaking walking into main lobby/reception. Pictures do not do it justice - very impressive.
Check in very quick and ladies polite. There was...
>> Read full review
Animation team fantastic mini club for kids fantastic ! Zule and Imed are amazing my children are 2 and 6 and they really pulled out the stops to ensure a great stay!! Spent 12 days here can not...
>> Read full review
This was our 1st visit to Tenerife and we stayed at the be live experience the last 2 weeks of August, we arrived in the early hours and into a lovely large reception area and was greeted by a very...
>> Read full review
Belive playa la arena the hotel was outstanding, it was one of the nicest hotels I've stayed in I couldn't fault it in anything , the lobby was magnificent the hotel was massive, the rooms have been...
>> Read full review
We travelled as a couple in our mid thirties. We enjoyed our stay here the hotel reception area was lovely but as you walk to your room the hall looks dated but this didn't effect our stay. We stayed...
>> Read full review
Most amazing holiday, I went along with 3 friends, all the entertainment team were really kind, fun and lively! Always alot of things to done within the complex. Special thankyou to Angel, Daisy...
>> Read full review
By far this is the best hotel we have stayed in.
The rooms were very spacious and cleaned to an impeccable standard every day.
The food was plentiful and tasted lovely.
You do get free pool towels...
>> Read full review
A nice hotel with great facilities in a quiet area of Tenerife. Food is excellent and rooms with a sea view are very excellent but .... What's ALL inclusive all about? Tennis courts no you need to...
>> Read full review
I have just returned from the Be Live Experience hotel in Playa La Arena and it was perfect!! We checked into the corner room on the first floor with a pool view, the room was so big and clean and so...
>> Read full review
Arrived here on the 30th of August at 2pm. We were told we could not go into our room as check in is 3pm. We were told to go get some lunch then come back. Off we went to do so leaving our cases in...
>> Read full review
This hotel is amazing! I loved every minute of it. I went with my boyfriend and another couple and their two kids and we are all wanting to go back! Even my boyfriend wanted to stay and he does...
>> Read full review
We have just returned from a 10 night stay at the hotel. There are some very good points, but there are also points that need to be addressed by the hotel.
Positives. The entertainment team work...
>> Read full review
Just got back as a party of 15 ages from 6-60 . Huge hotel with decent food , took a while to get served in main bar so usually had to go to lobby bar to get drinks and take them back down . People...
>> Read full review
returned from 10 day stay -
be prepared to get up early for sun beds especially if you want to use the family fun pool.
2nd pool is for swimming only
our room was missed on 2 days for cleaning . 3...
>> Read full review
We got back yesterday
Could not fault it!!!
Everything was amazing!!
Don't listen to any bad reviews!!
The rooms were cleaned every day
Plenty of food choice
The animation team are amazing!! I've...
>> Read full review
Stayed here for a week on an all inclusive basis. First impressions are great, very large lounge with the plants hanging from the top.
Check in went quickly and our room was spacious with a...
>> Read full review
The hotel itself was lovely, most of the staff were too! Food was mostly good but when the hotel was full there wasn't enough food to go round ,because people just get greedy. Why don't they just...
>> Read full review
We really enjoyed our stay at Playa La Arena - The Weather was fab, the Food & Service great, The Entertainment, Facilities and things to do in the area were good.
Shopping had a great variety, but a...
>> Read full review
Lovely hotel, lovely rooms excellent entertainment team don't miss the entertainment team shows they were fab. lots of French guests but everything is spoken in English also so didn't bother us. You...
>> Read full review
Reception were slow on solving problems. Cleaning of the rooms were very poor. Bugs was infested in my room and they took 4 days to sort it out and move me, I had 2 young children in my room as well...
>> Read full review
Wow only been here 2 days felt compelled to write chef here absolutely brilliant with our 10yr old coeliac sufferer- not suffering here delicious rolls cooked her own pizza etc chips not GF but such...
>> Read full review
Hotel was clean, was happy with the view, although 2 day's out of 14 no cleaner turned up, staff quite rude and unhelpful. On one occasion choice of food ran out. Children's Pool far too small...
>> Read full review
Arrived at this hotel and the entrance to the hotel sets the standard ...stunning reception area.
Hotel room we stayed in 453 nice and clean and has just had revamp no complaints.
Food great i went...
>> Read full review
my family have stayed at this hotel many times at least' 10 . in the past 7 years last 2 xmass and july there is 2 many things about this hotel that has gone down the tubes food standard poor no...
>> Read full review
We spent ten day holiday with a family of four and had a wonderful time , hotel was nice , rooms was clean and newly decorated.
Food was a good standard not world class but you would not go...
>> Read full review
The hotel is in one word excellent. Everything was great from the beginning to the end. Hotel exceeded our expectations and certainly it will ever visit. restaurant very good food and perfect staff...
>> Read full review
Our room was 466 a large room with a fantastic view of the pools & sea . The food was plenty and tasty the drinks flow all day my tip is take your own plastic cups as they only use little 1s . The...
>> Read full review
Very noisy , unruly kids running the halls at all hours , underage drinking.
Some unhelpful reception staff and rude.
Not one member of staff/ management did anything to help.
It looks four star but...
>> Read full review
hotel had the wow factor but always going back to room to find no bath towels next day no hand towels they have this adult club you pay extra for this sunbed area about thirty of them standing empty...
>> Read full review
great hotel, clean, rooms cleaned everyday fresh towels, food always lovely cant complain, kids entertainment was one of the best I've seen in awhile, so you will have no problem with keeping the...
>> Read full review
Just come back from a great holiday with our two young children. Would definitely return for another family holiday had a fab time. Entertainment for children as spot on and hotel had a fun...
>> Read full review
Do not get a room on reception area level as at night it is very lound until at least 1am also no tea or coffee making faclities in the room which i think they need and also wasted spaces with lovely...
>> Read full review
Start with good parts hotel is lovely looks as it does in the brochure rooms are lovely Morden cleaned everyday food is good gets bit repetitive come end second week but my two kids had no trouble...
>> Read full review
My boyfriend and I have just spend two weeks here from the 12th July to the 28th July. And we had a lovely holiday but some bad points to it as well.
The first day we arrived, we arrived at 11.00...
>> Read full review
We went for a fortnight and had a great stay. You can either have a quiet, chilled out time by the quieter pool or get as involved as you want with the French run LOOKEA club people who are hilarious...
>> Read full review
We've just got back from a 10 nights family here, we had 2 triple family rooms which were lovely.
The hotel was beautiful and really clean and the facilities were all easily accessible. The location...
>> Read full review
When you walk in the hotel theres an instant wow factor and has my husband said that it must be impressive. We arrived late at night in fact just before midnight and the marble floors and vines...
>> Read full review
This hotel doesn't know what it wants to be !!!! Now has a so called Adult section for an extra 20 euros per day per person !!! Why would anyone pay that only to share a pool with everyone else , ok...
>> Read full review
We booked a holiday end of November to get away to the sun for a while. It was my Birthday so I upgraded my room for a sea & pool view. It was well worth it as I had fabulous views and could even see...
>> Read full review
Lovely hotel very clean and spacious . Went with my 17 year old daughter and felt safe in and out of the hotel. It was a bit far away from a main resort but the bus service was excellent. Animation...
>> Read full review
Only rooms available when booked in January, glad we did as it was worth every penny. Beautiful furnished room on the seven floor with iPod docking station, bathrobe,slippers, free wifi throughout...
>> Read full review
My boyfriend and I have just returned from a two week holiday at this hotel. Overall we had a lovely holiday and both really enjoyed it.
I'll start with the good points of this hotel: it's really...
>> Read full review
There's no denying this is really nice hotel, however I personally had a few gripes with certain aspects of this hotel.
Although we had a refurbished room, we were in a part of the hotel that is...
>> Read full review
Lovely place to stay, great location - nice small town, close to small but cute black sandy beach (5 mins) close to Siam park (30 mins) and airport (1 hour). Town has shops bars and restaurants, and...
>> Read full review
very nice hotel nice rooms good view we was on the sixth floor, food was excellent ,two good size pool,s only problem was people reserving sun loungers very early in the morning with there towels...
>> Read full review
just back from this hotel and was very impressed reception area is beautiful an very spacious with lots of seating areas , check in was very quick and easy ,our room was freshly decorated lovely and...
>> Read full review
We stayed from the 27th June to the 6th of July and this was honestly one of the most amazing hotes i've ever been to.
The grounds are amazing with a huge lobby that has hanging greenery throughoht...
>> Read full review
Great hotel lovely location no complaints , food lovely , staff mostly lovely apart from one lady on reception a bit moody . Pool lush , clean throughout . Very close to beach and a few shops. Need...
>> Read full review
Arena!! Very good hotel with excellient facilities!!
Only spoiled by the odd member of staffs rudeness other than one particular person on the whole all other staff were helpful!
Food and rooms...
>> Read full review
Everything about the hotel is fantastic! Rooms are lovely, bars/restaurants are brilliant, hotel staff are fantastic. Overall my experience was a 10/10! I would go again! I would advise everyone to...
>> Read full review
My first time at this hotel and I was impressed with all the facilties,the newly modernised room was excellent even had a coffee machine available(might be worth bringing tea and kettle) and good...
>> Read full review
I literally have no complaints whatsoever to make about this hotel. I came here for my first holiday with my friends and it was perfect. I must especially mention the entertainment team who were one...
>> Read full review
Have just returned from a weeks stay at this hotel and thoroughly enjoyed it! The hotel lobby is enormous and really is quite something! We were slightly concerned about the construction works going...
>> Read full review
Great hotel, friendly staff, fantastic location, superb facilities, brilliant evening entertainment.
We would have liked to see more vegetarian options.
Thouroughly enjoyed the spa facilities...
>> Read full review
This hotel is lovely to stay in. All of the rooms are just about completed now with refurbishment. I was given a club room on the roadside, 7th floor. At first i was a bit gutted that it wasn't pool...
>> Read full review
Stayed here for 10 days. Hotel was lovely. Unfortunately we had a couple of problems with the safe. Silly me left my watch on the side didn't realise this until we left . Sadly it was stolen from...
>> Read full review
I visited this hotel at the end of June and it did impress. The staff were exceptionally friendly and the hotel was very clean.
It is currently undergoing some rennovation but my group didn't notice...
>> Read full review
Absolutely brilliant, can't fault it. Food great ,nice big rooms , animation team bloody fantastic, lovely big hotel, everybody has a smile and friendly , if your considering this hotel, don't...
>> Read full review
Firstly I will start with the positives:
The hotel was spotlessly clean as was the pool/pool area.
There was a good selection of food on offer at the buffet catering for all tastes, breakfast was...
>> Read full review
Decided to go on a holiday with friends, and it did start off well enough. The foyer was very pretty, and some decent entertainment in the evening. SOME. I have to say, although the service we did...
>> Read full review
I spent a week in this hotel and had a great relaxing time. The hotel was spotless, room, pools and public areas alike. There are activities run by the animations team daily. We enjoyed the archery...
>> Read full review
My family and I have just spent a fantastic week at the Be Live Experience Playa La Arena in Tenerife. Its the most beautiful and spacious hotel I've ever stayed in,it has a friendly atmosphere and...
>> Read full review
Only went for a long weekend for our anniversary. Food pools staff entertainment hotel as a whole was fab. Going back next year with the kids, great for couples and familys and rooms were great...
>> Read full review
Arrived at hotel around 9:30pm, check in was quick and the reception staff told us we still had time to make the hot food in the dining room which was great as we were hungry after our...
>> Read full review
Pools great... plenty of good food.snack bar which was help yourself.including fruit. Ice creams. Yogurts. Then the standard chips..burgers ect..
Room was lovely with 2 showers. Hotel was huge and...
>> Read full review
Hotel: Impressive! Was a former Spring Hotel and now run by Be Live. Has been renovated to a modern standard. The entrance hall - no not hall, but a massive 60foot atrium with the hotel rooms...
>> Read full review
Having just returned from the resort we ( a young couple ) have listed the pros and cons as follows;
Pros:
- recommend upgrading as it gives you premium spirits and the VIP lounge is great...
>> Read full review
2nd visit here,, once again this hotel goes above and beyond for a super holiday
Clean rooms. Delicious food. Good service. Entertainment team awesome. The location is excellent, breakfast outside...
>> Read full review
Recently back from a weeks stay, great hotel, very clean and food was good. Plenty sunbeds without having to get up at 6am! All the staff were nice and helpful. Some parts were in the process of...
>> Read full review
Just home after a week at this hotel. There is refurbishing being done but I really didn't hear or notice it much at all. We spent a week chilling and being lazy by the pool. Walked into Los Gigantis...
>> Read full review
We had a lovely time at this hotel, the staff are very friendly and helpful. If you have any problems they can not do enough for you and work quickly to solve any problem. We did upgrade to the...
>> Read full review
Just returned from a week's holiday in the Be Live Resort in Tenerife.We travelled as a family of 10 with two kids aged 11 and 14 months.On arrival our check in was speedy and as I mentioned that we...
>> Read full review
A pleasant stay without ANY problemy. Excellent food and service, fantastic location just by the beach. One remark: the main restaurant is huge and very noicy. Despite a veriety of good food my...
>> Read full review
Just got back from our third visit to this hotel over the last 4 years and things just keep getting better and better. There is some work being done on the hotel rooms and pool bar but dont let that...
>> Read full review
Really enjoy our stay at Be Live Experience Playa Arena, it was a lovely holiday and would return there again in the future! We stayed May 2016 and had a great time, staff friendly food very nice...
>> Read full review
Iv just came back from this hotel we was very disappointed at first with the amount of work being done around the pool area and hotel but we delt with it and had a great time ive rated this hotel...
>> Read full review
We were slightly concerned when we received an email to say the pool snack bar would be closed for renovation during our stay however there was barely any noise and there were an ample number of...
>> Read full review
We stayed at the Be Live Experience in September 2015 for a week. We went as a group ranging from the ages 17 - 40 somethings. We had a really lovely time at this hotel.
It took us about 2 hours to...
>> Read full review
We had a fantastic holiday here in April and were welcomed by lovely Daniella on reception who told us as it was late that there was a buffet if we were hungry. She continued to help us if we needed...
>> Read full review
Our first impressions of this hotel were very positive, the Foyer is large and airy, the rooms were clean and spacious. The hotel is close to the beach which is very convenient, the sand gets very...
>> Read full review
We have been visiting this resort, or the neighbouring one of Los Gigantes, for more than 25 years. We love this area and have stayed at the sister hotel, Costa Los Gigantes, on 2 previous...
>> Read full review
We had a great week at this hotel. The hotel looks amazing when you walk into reception and is generally nice all round. The restaurant staff are brilliant and we found very friendly. Food is good. I...
>> Read full review
What a fantastic hotel, that good we are going back next week, staff very friendly, food great you would find it hard to go hungry, piano bar was very good, varied things on every night, then to sit...
>> Read full review
Food was great lots of choice including fish, meats, salads, paella, pastas, curries, numerous choice of sweets, ice creams and fruit etc. I don't understand why anyone would say there is no choice...
>> Read full review
Hotel is great for families. Entertainment staff are always busy with the children baking, games in pool etc... food is really nice with a good variety, rooms very nicely decorated and clean...
>> Read full review
Lovely hotel, great feel to it, lady at reception who greeted us was pleasant shame about the young miserable one every day after that not helpful at all
Situated in a nice spot not far from beach-5...
>> Read full review
This was a great hotel with lots of comfortable seating areas both inside and on terraces. Pool area was great with plenty of sun beds and very clean, first time that I've ever seen beds being hosed...
>> Read full review
We were late due to a flight delay and at reception could not find our reservation
They wanted to charge us again for the rooms that were already paid for. luckily after half an hour appeared the guy...
>> Read full review
Just come back after a week long stay there.
Location - great location but in hindsight would stay in los gigantes as there was more going on there at night. It's only a short work though or €4...
>> Read full review
we stayed at this hotel for 11nighs from the 5th of may until the 17th of may. we had a great time. Food was excellent, had every thing we loved a good English breakfast. A very clean hotel. The...
>> Read full review
A lively, fun and well run hotel. Ideal for families. Very clean, comfortable rooms and all inclusive deal is great, staff are happy to refill you glass! Everyone very friendly and Would highly...
>> Read full review
Great , chilled out holiday .
No problem with any staff , they were all happy to help .
The upgrade to Adult / VIP was worth it if you want top shelf liquor and a quiet area at pool.
Lovely quiet...
>> Read full review
As a couple we visited this hotel at the end of April 2016. The lobby is impressive and the hotel is kept spotlessly clean by the staff at all times. The room was a little tired but a refurbishment...
>> Read full review
My cousin and I spent a week at the Be Live Experience Playa La Arena, I really cannot find anything negative to say about this hotel, the entertainment was really good, 2 shows a night, the...
>> Read full review
Lovely hotel - most of the staff where pleasant but some not all of the reception staff need re- training
Lovely hotel great location & animation team where great
Few down points
Hairdryer...
>> Read full review
Travelling with my husband and 4 year old we had a great time here. A great room - light, airy and spacious with a fab view over the pools to the sea. Facilities were good - nice pools and plenty of...
>> Read full review
Choose the inclusive option but don't make a pig of yourself. Food is varied and excellent, and drink when you want. Rooms cleaned every day. Nice view of the sea and even Mt Teide!! Plenty to do or...
>> Read full review
Many clubs for kids, also attractions for adults, luxurious hotel, just some of furnitures needs to improve, but otherwise is great place. The food was great, there are so many choices to choose...
>> Read full review
This is our 2nd stay in the be live hotel chain & would highly recommend.
The room was newly refurbished with a lovely sea view & cleaned to a high standard.
Food was fantastic a different theme each...
>> Read full review
Great holiday would go back again I stayed here with my daughter we had a really good time food great, location really nice hotel was very clean. It was nice to walk into the town on a night for a...
>> Read full review
We booked a ten day holiday via Jet2. We remember the hotel being built and so we thought we would give it a go.
The reception area is huge and impressive, about the size of Wembley Stadium. Check in...
>> Read full review
Clean, if a little old and tired room, entrance of Hotel is amazing, lots of sunbeds, no need to race to put towels out to reserve, pool freezing but visit was in March, good food, good service...
>> Read full review
I'm writing this as I'm staying in the hotel. We arrived Sunday evening and it was around 9pm so we headed straight to the restaurant.
Firstly chaotic is an understatement, lots of people wandering...
>> Read full review
My husband and I plus our 7 month old daughter stayed for a week here and really can't fault the hotel. The staff were really friendly. Our room was modern, clean and faced directly onto the pool and...
>> Read full review
Came to this resort with my best friend, both 22 years old and not knowing what to expect from a family resort. But we had the best week ever! All the staff and animation team were amazing. Food...
>> Read full review
My wife and I stayed here 23rd to 30th April and I can safely say it is the best hotel we stayed in. From the minute we arrived in reception until we left it was wonderful. Food good different every...
>> Read full review
Second time here will defo be a third staff friendly and waiters can't do enough for you a little building work going on but not half as bad as some people make out on there reviews rooms great...
>> Read full review
Just spent 10 days at this hotel with my wife and our 8 year old boy,we had a great time my boy enjoyed the crazy golf,foam party,water slide and bouncy castle in the pool,the food was very nice...
>> Read full review
Hi this is my third time at the hotel and it has improved alot since my last visit in 2010. Our room was a newly refurbished one and very nice and bright.
There was a refurbishment going on poolside...
>> Read full review
Got back early hours Tuesday morning after another great 11 nights stay here
The room was amazing and a great view of the pool and sea was very clean
The food was amazing every breakfast Lunch and...
>> Read full review
Had a great week at the Playa La Arena hotel again. The hotel is making a nice job of refurbishing the rooms & they have made nice outside seating area next to the lobby/piano bar.
Was a bit of noise...
>> Read full review
I've visited this hotel approx twice a year for the last ten years mostly with my elderly mum.
The reason for our return would primarily be the staff. So so friendly courteous and helpful. Food is...
>> Read full review
Just back from a week trip to tenerife with the boyfriend. As soon as we arrived at the hotel, we were chuffed as it looked massive and luxury like. We went to reception where everything was given to...
>> Read full review
wrong room. poor service in the reception.
2 day of vacation ruined and not enough info about all the facility's when you arrive.
After I got the right room, they where still very unfriendly in the...
>> Read full review
I visited this hotel in April with my wife and I would highly recommend this hotel , it's quite far from the airport but we booked our transfer with travel republic so worked out a lot cheaper , the...
>> Read full review
Our room was excellent with our bed linen changed every day and also the room cleaned on a daily basis.My wife and I had a sea view which was beautiful, this trip for us was our 50th wedding...
>> Read full review
We have just returned from a week at this hotel, was worried after reading some reviews but turned out really good holiday. We arrived at about 10pm but reception staff were lovely booked us in and...
>> Read full review
Returned a couple of days ago from this hotel (16/4/2016 - 23/04/2016 -room 860). We went for the Adult/VIP upgrade, lots of extra features (a pillow menu!), well worth it. Had a great time. Staff...
>> Read full review
My family and I (2 adults/2 children aged 12 and 10) have just returned from a weeks holiday at the Be Live Playa de la Arena. This is the second time we have visited this hotel in 2 years so kind of...
>> Read full review
the upgraded room had a 30 minute make over, the wardrobe was removed to make it larger, air con was noisey and toilet was continually running, food was Luke warm on occasion and variety of food was...
>> Read full review
The wife and I have just returned from the Be Live Experience Tenerife. One word sums up this holiday.... WOW. As seasoned travellers we have seldom experienced the quality of this complex. Every...
>> Read full review
Went last December to the Be Live Experience Playa La Arena. This was the first time we had visited Tenerife and really liked the country mainly because of the landscape being so hilly.
We enjoyed...
>> Read full review
Nice hotel very warm welcoming staff. Very clean would return there again. More of a relaxing holiday as it is in a quite area 2 minutes from the beach. The only issue was that the wifi was not great...
>> Read full review
We went to this location for a family holiday. Our superior room was excellent with a superb sea view from the balcony. There was no s tinting at this hotel. The food was varied and...
>> Read full review
Just returned from our holiday, would just like to say how impressed we were with this hotel. From arrival to departure they could not do enough for us, nothing was too much trouble for them. The...
>> Read full review
We stayed for 14 days over Easter half-term, all-inclusive through First Choice, in a Superior Suite with a Partial Sea View. Under no circumstances would we return to this 'hotel' (although we would...
>> Read full review
After arriving at this hotel with 3 other couples for a well earned break with friends, our week very quickly turned into the holiday from hell! I really struggled to give 1 star.
We were informed...
>> Read full review
We arrived late and were welcomed by Roberto who was efficient and friendly, we organised our safe (paid) and towel card (deposit) upon arrival and were advised that we could have a light snack in...
>> Read full review
Having returned a couple of days ago from a brilliant family holiday, thought I should write to congratulate the staff on this great hotel.
Firstly do not listen to the moaners.
We were a group of...
>> Read full review
Just back from a weeks stay at playa la arena. As you walk in the hotel is very grand and spacious , reception to the left and lobby bar is just past that where you will find a singer on every...
>> Read full review
We booked this holiday for a special birthday for myself, my husband and our 4 daughters aged 16,14,9 and 7 we usually stay in the be live family los gigantes next door but thought we would try this...
>> Read full review
hotel was lovely. room very clean but could do with up dating. food very good and we got great value for money would recommend to other family & friends. pool area very clean and well maintained...
>> Read full review
We are coming to the end of 11 days here and have had a wonderful time. We are a family of 4 with a 5 and 8 year old. Really good food, excellent entertainment - both in the evening and during the...
>> Read full review
During our stay the pool bar and food area was closed for improvement. We had no warning of this what so ever and the noise created round the pool was very loud.
there is alot of open spaces with...
>> Read full review
The hotel was undertaking some internal refurbishment, but this did not impact on any of the guests. The external refurbishment of the snack bar limited space next to the top swimming pool and at...
>> Read full review
I booked this hotel for a family Easter break The standard of the hotel is good however the staff at the reception desk are shockingly unhelpful. The manager, Miguel is very rude and seems to lead...
>> Read full review
We have just returned from this hotel yesterday and have already re-booked for next year ! it was a great family holiday , my children are 5, 12 and 16 and they all had a great time . The food was...
>> Read full review
Great hotel great staff shame about staying in a building site could not relax around the pool
Entertainment staff brilliant my 5 year old daughters had so much fun
Food fantastic and spa was the...
>> Read full review
We arrived on the 22nd March 2016 and spent 10 days at the resort. On entering the hotel I was amazed at how large and impressive the hotel really is. It's enormous! The check in staff were extremely...
>> Read full review
Spent a week in the end of March as a couple. Very nice hotel, clean. Close to Playa La Arena (100 mtrs).Many families, lots of children. If one needs more peace I suggest to upgrade to "Adults Only...
>> Read full review
This is not really a hotel, more like a tourist industrial complex.... The location of the hotel is good, but the grounds and swiming pool areas are not designed for so many guests. Congested springs...
>> Read full review
Have just returned after 12 days holiday. A very impressive hotel. Although we had one of the older rooms it was clean tidy and comfortable. We asked for a quiet room with late afternoon sun,which is...
>> Read full review
Overall the hotel is good. Food was good as it was different every night so didnt become boring and there was something for us every night we liked. The papaya snack bar wasnt great as the food is...
>> Read full review
Enjoyed every minute of the weeks stay and facilities. In general every minute to the day food and drink was available (not good for waistline) . Can recommend stay here. Thought the charge for safe...
>> Read full review
We visited The Be Live Experience Playa La Arena for a week between the 18th and 25th of March 2016.
We had a sea view room that had clearly been recently updated and was spacious and comfortable...
>> Read full review
This hotel is very grand as you walk in finished to the highest speck. Booking is was efficient and easy. Our room was lovely and big , we have a view of the pool and beach. The staff are...
>> Read full review
Very good
Only one main issue the beds are rock hard and need attention , this was a common complaint from many guests who we socialized with
However apart from that the hotel was spot on , and...
>> Read full review
After a terrible winter with the loss of both my parents we went to this hotel for a chance to recharge and relax, we were not disappointed from the moment we walked in to the hotel to see the...
>> Read full review
We were in a side sea view room this overlooked the town with views of the sea . It was on the dark side of the hotel always in shade . We visited in March when the sun is not at its hottest...
>> Read full review
In a party of 4 only one of us escaped a stomach bug which seemed rife through the hotel. The food was awful and repetitive with the dining room far too full and queuing for food which was often...
>> Read full review
nice bedroom with sea and pool view.
food was cold and poor quality.
wine tasted poor.
staff were friendly and helpful
pool bar restuarant was invaded with birds
would not return due to the food and...
>> Read full review
Excellent 1st impression, large modern, reception area, no problems with check in. The room was really modern with 2 large single beds put together. The furnishings were also lovely. X 2 pool areas...
>> Read full review
Just returned as a family of 3, with a 4 year old daughter and we loved it here.
The food was excellent and very varied, the hotel was clean as was our room which was cleaned daily to a high...
>> Read full review
On arrival we were wowed by the foyer area and were greeted by a very friendly and efficient young lady at reception. Our room was lovely, very clean and comfortable . we had booked a superior sea...
>> Read full review
This is the sixth time we've been to this hotel, so we obviously like it. It is situated on the west of the island and , as such, benefits from the sunshine without the winds that can sometimes be...
>> Read full review
We're here now and so far, i can't fault anything. We're in a superior sea view club room which has a massive balcony and a gorgeous view of the pools and the sea. The hotel is beautiful and the food...
>> Read full review
Food below average and was cold ....tea and coffee tasteless ...kids club and animation team were excellent ..entertainment was good..pool facilities good plenty sun beds ...sea view was stunning...
>> Read full review
Room 592 located in front of the sea of this huge hotel; huge but freindly, and calm at this time of the year, the bar & disco closing at 12 PM.
Huge restaurant noisy, but possible to take all...
>> Read full review
wonderful hotel enjoyed every minute .staff are very helpful food was good room was very clean really comfortable bed . we had a superior room number 428 with pool and sea room only draw back was...
>> Read full review
Second visit to this hotel, a year on.
Met by a very rude Male receptionist who gave us the impression there was a problem with our reservation, and kept checking with the manager out back without...
>> Read full review
Stayed for 10 nights 20th Feb.
Well worth private transfer which took 45 mins from airport.
Arrived as a couple and unfortunately we were greeted by large queue of French guests trying to check...
>> Read full review
The hotel has a perfect location, clean rooms and very good food. We had a superior triple room with a pool and sea view, very nice. When we arrived there were few things that we claimed to be fixed...
>> Read full review
The hotel location is absolutely perfect for families, you can walk to the beach and to a few little souvenir shops, restaurants, cafes, restaurants, bars and a small supermarket. The hotel staff...
>> Read full review
Arrived last Friday, it's my first time here and my first impression was this looks a lovely hotel and now 3 days later I've not changed my mind, the rooms are spacious as are the bathrooms which...
>> Read full review
Spent a week commencing 23/2/2016. Got sick after Dinner ( upset stomach on 2nd evening),Toilet in room overflowed @ 3.30 am in room and phone not working, so had to walk to reception to report...
>> Read full review
Me and my husband have just returned here from a week stay at this beautiful hotel.
Our initial thought as we walked into reception was "wow". The reception area is very grand, and very impressive...
>> Read full review
the hotel overall is nice, but the reception staff need to learn to be helpful instead of just saying not my job or not my problem, found this quite frustrating however would return as location quiet...
>> Read full review
We arrived at the hotel in the evening and were given room 103. The room was really nice but .... our own fault - it had a side view of the sea ( if we leant out over the balcony and looked left we...
>> Read full review
Stayed for a week from 21st Feb 2016. We arrived at the hotel at 9pm. We were told there was no rooms for us due to bad weather the week before, we were a party of 6 adults. We would have to go to...
>> Read full review
Food good if entry to restaurant was after/before "peak" times. Ran out of food very quickly and slow to replenish. Dietary assistance available but awkward. Food needed reheating on a number of...
>> Read full review
We went to this hotel 2 years ago and the children loved it so much they begged me to go back, I'm glad we did. They have made some changes in decor since and are currently upgrading the furnishings...
>> Read full review
Very nice hotel with excellent amenities. Rooms are a little outdated if you aren't given a modern decor room. Food was good although some nights the dinner was very select, if you don't enjoy finer...
>> Read full review
Rude male reception staff who made appointment for us to see manager who was off the day off appointment and wasn't available when we asked several more times. maintenance guy Havier rude and has bad...
>> Read full review
I have recently returned from a week over half term at this hotel and can not recommend it enough.
I have stayed in many hotels in Tenerife but found this one the best in terms of what it offers for...
>> Read full review
Our room on the 7th floor had a wonderful view of the pools and sea. Staff were so helpful, I had an accident before travelling, the hotel lent me a wheel chair free of charge for a few days and...
>> Read full review
We visited this hotel in 2015 in June. 10 nights AI. Our room was very dated with none existent view, low floor,balcony facing to the street. Quick trip to the reception and upgrade.
After that we...
>> Read full review
Restaurant staff and entertainment staff are outstanding and work tremendously hard. Hotel reception and pool are very impressive. And then...... We walk to back of hotel to metal lifts (glass ones...
>> Read full review
The hotel reception is very impressive, and pool area looks lovely.
However we were adult only club rooms on floor 8. Lifts were often down to one as one broke on a couple of occasions, then you had...
>> Read full review
Sadly our stay was not a good one. It was our first and we were excited. However normally one is greeted warmly on first arrival, not so here. It was more like checking in to a doctors or dentist...
>> Read full review
Great hotel and a lobby on arrival with the wow factor
We stayed 7 days all inclusive in mid February and got the weather just right by luck, as it is at that time of year :)
Hotel great peaceful...
>> Read full review
second time we have stayed there and it was excellent..we first went in 2014 and straight away the receptionist remembered us.very friendly staff throughout and i think all the same staff from 2...
>> Read full review
Great location good hotel could do with a little decorating in the rooms. Would definatly stay there again. Nice little sandy beach nearby and some good walks. Also excellent bus service great for...
>> Read full review
A lovely holiday and lovely hotel. Which got off to great start as we were made so welcome by the reception staff. Advised to have lunch first before going to our room. The restaurant is very large...
>> Read full review
Had a 10 night stay in Aug last year. 6 adults and 1 year old. After reading mixed reviews we went with an open mind (But were a little worried) We arrived quite late at night however had a nice...
>> Read full review
We ´ve been in this hotel at the begining of February . First time on Tenerife and we have to say, that Be Live Experience PA was great choice. Everything inside and outside ( pools, sun beds...
>> Read full review
Just back from a 1 week holiday at this hotel. We were a party of 7 and had 3 rooms on the 3rd floor (same level as reception) overlooking the pools with a partial sea view. My children are 6 and 3...
>> Read full review
We stayed at this hotel for two weeks at the beginning of January looking for some winter sun and we certainly weren't disappointed!
There were four adults and a four-year-old child in our party and...
>> Read full review
First glance the Hotel is Lovely Lots of Sunbeds and quieter areas for the Adults - but I will break down the Bad points
BEDS ROCK HARD
asked for Mattress toppers - given blanket
ROOMS
Tired and...
>> Read full review
A great Hotel, location and Staff, Went for a long weekend to celebrate an anniversary, the room was everything we could want , clean , modern, spacious with great view from the balcony. All public...
>> Read full review
Stayed here 2nd till 16th January 2016. On arrival we were greeted by very helpful reception staff who advised us to leave our luggage and go to the restaurant for something to eat as it was due to...
>> Read full review
Our room was in need of refurbishment, however the hotel would now have about 2/3 of the rooms completed. Food is of a good standard and re-vamping and opening the outdoor area at the restaurant has...
>> Read full review
We were a couple. We stayed there for 5 days and four nights. Very good location. Very close to the beach. Two swimming pools. Clean and beautiful. The ocean in this area is very "aggressive". Be...
>> Read full review
Rooms are spacious and comfortable, with balcony, T.V and en suite Bathroom. Gym is well equipped with cardio machines and free weights, also Olympic Barbell. Pools for relaxing, everyday Aqua Gym...
>> Read full review
When my friends and I walked into the hotel it took our breath away beautiful food amazing and the views also staff exceptional will definitely be returning with my family lots to do for children...
>> Read full review
The staff were very pleasant & helpful. Food was quite varied although sometimes warm food was cold. The area was very quiet with only a few restaurants and shops. Could book a coach through hotel to...
>> Read full review
We have been coming to this hotel for the past eight years.Although always happy with everything we did last year think rooms were looking a little tired although very clean.What a lovely surprise...
>> Read full review
Me and my partner and two children have just got back from be live experience after a two week holiday.
We didn't want to leave!
On arrival the hotel is impressive, with marble floors and glass...
>> Read full review
First impressions very good, "free upgrade", which basically was moving us to a room overlooking pool, if you go, try to get room with even numbers! After few days, food was very same old, same old...
>> Read full review
Stayed 3 weeks in January went solo & met with friends, Staff very friendly food good selection & quality, room kept clean always a smile from the maid, bar staff excellent very friendly they do have...
>> Read full review
Had 4 nights following a cruise.
Cavernous reception and underlit seating area ( to stop people lingering?).
Room 565 was a long walk away and overlooking a floodlit football pitch(11pm weekends...
>> Read full review
I would thoroughly recommend this resort for a fantastic holiday experience. Found the food excellent, a great choice for everyone. The staff were hard working and very attentive and the rooms...
>> Read full review
We just arrived home from a short break at the Playa la Arena in Tenerife. This is a beautiful hotel and we couldn't recommend it enough. Our room was lovely however we didn't have a balcony but as...
>> Read full review
We paid extra for "vip adult club" , and it wasn't a cheap hotel. For the 'vip' extra, we benefited from free wifi in our bedroom, a small lounge with self - service branded drinks (and a few...
>> Read full review
It was the first time we have stayed at this hotel and could'nt ask for anymore. already booked for next year and this time staying for 2 weeks. Rooms immaculate, pools pristine, lots to do for kids...
>> Read full review
Well situated near black sand beach. Lovely spacious reception area which was kept very clean. Large room with sea view from balcony and separate sitting area. Room was well cleaned daily and sheets...
>> Read full review
Very happy with the hotel itself. It is located on a very steep hill, in a very quiet area.
The hotel is lovely inside, a stunning reception area. it is very clean. The rooms and the balconies are...
>> Read full review
enjoyed a week here in January, only complaint was it would have been good to be given water on arrival as transfer from the airport took 2 hours
entertainment and amenities were good, playa Arena is...
>> Read full review
Hotel Fantastic, Staff Brilliant, in a pretty peaceful area but great walks along the coast, would I go back, absolutely no hesitation, one of the better hotels, food great, in fact everything was...
>> Read full review
Everything was excellent! Room was big and clean. (We had a seaview room) The Food was great and varied. Puerto de Santiago is little city, but very quiet and beautiful. All sights avaiable to...
>> Read full review
A very nice hotel in Tenerife wich I ve gone back to many years after and I especially was happy to visit again. It has changed a lot !!! Things like food and reception make you think in going back...
>> Read full review
When we arrived at the complex we were very suppressed how big it was. The lobby is just so large but so well designed it takes your breath away every time you are in it. The receptionist are very...
>> Read full review
Very nicelooking hotel.
The dining was not a very pleasent because there was so Loud noice. The people that worked there made it worse because the collecting of plates and glasses and put it on...
>> Read full review
Went with my husband and 13yr old and her friend. First impression excellent large marble floor reception modern and fresh looking. Our rooms were refurbished so clean and fresh looking. Pool areas...
>> Read full review
Our family of 10 adults and 2 children stayed here for New Year and we all enjoyed it very much. This was our third visit to the hotel and certainly will not be our last! Our rooms were all on the...
>> Read full review
We loved our stay in this hotel staff service cleanliness and location i could not fault.
The food was not always to my taste.but i am a fussy eater and hard to please. The animation team were...
>> Read full review
On entering the hotel I was filled with a feeling of WOW ! The place is huge and truly grand. The reception person was very helpful and we were quickly entering our room. Again I thought this is...
>> Read full review
After our honeymoon plans fell through due to all flights to Sharm being cancelled we had 2 days to book an alternative so we booked Be Live and I'm really glad we did.
Upon arrival I was told that...
>> Read full review
as always a lovely welcome from the staff, all friendly,helpful, and as always go out of their way to help in any way they can. we had an updated room which was great, very nicely decorated with a...
>> Read full review
Not a hotel for allinclucive adults
Catering only for children and oap's
Dirty pool area
Too quiet
Not enough staff
Queue at bar areas
Normally I can drink local drinks but this's has been the...
>> Read full review
Great hotel lovely room good food view was fantastic local bus was great and easy to use
The hotel is on the side of a hill so not for those who can't get about to well there is a lot of steps but...
>> Read full review
My second time to this hotel this time with family for a xmas escape. The hotel is lovely and undergoing some refurb so some rooms are a bit dated. There were 10 of us at the hotel with different...
>> Read full review
My husband booked this hotel after we changed our booking from Egypt. We spent 7 wonderful days over the Christmas holidays here with our teenage daughter. On arrival we were greeted by friendly...
>> Read full review
This is a stunning hotel, both in terms of its internal architecture and superb staff & facilities, have no doubts.
And it's BIG! It's truly enormous, with an echoey foyer redolent of Grand Central...
>> Read full review
Very good hotel with very nice and helpful staff. In main restaurant very good food and nice choice of dishes. Location for us was perfect as we do not like noisy and full of tourists places. The...
>> Read full review
This hotel is beautiful and kept very clean. We had a sea view room on 7th floor well worth the extra. Food was plentiful and even the fussiest eater could find something. Location a lot quieter than...
>> Read full review
This is the second time we have visited this hotel in the last 12 months, & the 3rd BeLive hotel we have stayed at this year, each stay was "Fully Inclusive". As before we found it a nice experience...
>> Read full review
Stayed here for xmas 2015 to be near my family who were staying locally for xmas.
The pictures on the travel websites don't do the hotel justice, its a very spacious hotel with great facilities and...
>> Read full review
We were the on the 11/12/15. food was very poor most of the time there was only baked beans for as a cooked vegetable. I was hoping to use the pool but there was ONLY ladder steps into the pool which...
>> Read full review
An Amazing animation team. They working very hard with kids and entertaining! Also very very nice food. Very pretty and modern hotel. Needs to be chosen swimming pool side for the best view. Will be...
>> Read full review
Wow what a great experience, we have never stayed in a hotel of this size and what an eye opener, great room, great variety of food in a very clean and well staffed restaurant, plenty of comfortable...
>> Read full review
The children's swimming pool is freezing, not good for children to play and swim. The adult's swimming pool is heated, but not the children's. The hotel is a bit far from the airport. The food is...
>> Read full review
This hotel has an amazing animation team. We have been 4 times in this hotel and will be going again.
Food are excellent. Rooms nice and spacious.
Some of the reception staff needs to be kicked...
>> Read full review
The pool was nice. And the food was ok. Could have been abit more variation. The rooms is nice but you hear very mutch from the other Rooms and the entertainment in the lobby. Not so mutch...
>> Read full review
Very nice stay in a elegant hotel with tasty food and friendly staff
The room was fine but the bed is little to soft for me and had wheals under so it was not stable enough. Location was alright, not...
>> Read full review
Hotel & rooms are lovely, location excellent , we were disappointed with the food lunch and evenings, we stayed in this hotel Dec 2014 and really enjoyed the food but this year we were disappointed...
>> Read full review
Read reviews about this hotel was a little concerned at first when I'd booked. But I tell you nothing to worry about here . We are a couple in our 40s and from everything to the rooms and food were...
>> Read full review
When we arrived was greeted by victor behind reception who dealt with our check in he was so friendly and could not do enough for us we were given a lovely room with a fantastic view of the pool and...
>> Read full review
Couldn't find anything negative about this hotel.
The WiFi could be improved.
The hotel is spotless.
The food excellent with a lot of healthy options.n
The staff were friendly and obliging .
Would...
>> Read full review
Stayed for two weeks. excellent hotel. food very good. lovely room. good entertainment at night. very high standard all round. Staff very helpful and friendly. Only had one problem new sun loungers...
>> Read full review
Lovely hotel, rooms are clean but in need of refurbishment,we went all inclusive and the food was great, loads of choice, the staff in the resteraunt always had a smile, no need to rush for Sun beds...
>> Read full review
Very pleased with our selection of this hotel: quiet environment, spacious renovated room with nice sea view, well equiped, good variation in and good quality of buffets, very friendly staff. Close...
>> Read full review
4 star Hotel 2 star food and drinks.
Bar charges 1 euro for cream on irish coffee even if you are A I. can not get a bottle of water till after 6. o c at night!
Food in resterante very poor for 4...
>> Read full review
Be Live Playa La Arena Hotel.
Room:
Our room was amazing and clean,very modern and I Believe that all the even numbers have been refurbished.(My Room No 428)
In each room ensuite there is a...
>> Read full review
Excellent Hotel with delicate and spectacular live green interior. Comfortable room in superior class with light colors. Pool areas with sufficient sunbeds. Separate pool area for children.
Russians...
>> Read full review
Looking for a break before the gloom of the British Winter we wanted to somewhere warm we could fly direct from Norwich. Stumbled upon this on a website and booked because the reviews were good and...
>> Read full review
This is a good, clean and friendly hotel. In quiet location. Facilities good although pool not heated and was very cold. Restaurant and bar staff very friendly. Restaurant large was occasionally very...
>> Read full review
Very good hotel, friendly staff who strive to help whenever possible.local beers,wines and spirits are all of good standard, plenty of sun beds and restraint quality was very good , overall very good...
>> Read full review
3rd time at this hotel and we thoroughly enjoyed our holiday. Lovely quiet area, with some nice walks. We particularly like the walk to Los gigantes. We emailed prior to going to request room on 7th...
>> Read full review
We booked via Alpharooms, at a very good price. The hotel lobby is stunning, with a very comfortable lounge area. Very large hotel which is great for avoiding other clingy guests. Everywhere was...
>> Read full review
Had stayed here years ago, and although now an all inclusive hotel, we just had a wonderful two-week stay. Entrance is still stunning and reminiscent of an American hotel with its glass lifts and...
>> Read full review
Hotel stunning on arrival, then to be told that they didn't have a room for us and had to move us to their sister hotel up the road (costa los Gigantes) util next day, who kept us waiting around from...
>> Read full review
Me and my partner have just got back from a 2 week holiday at this hotel.
Everything was brilliant, the room was lovely, except the unbuilt building we had to look at, but we could see the sea. We...
>> Read full review
It was the world stan at the hotel I ever had. I spent there almost two weeks with 2 Kids at the Age of 4 and 7. The location of the hotel is nice, next to black sand beach. There are albo 2...
>> Read full review
Over all the hotel was very good, food was of high standard and plentiful, we were all inclusive. Hotel was a stone throw away from the beach and felt very safe as the hotel gate could only be opened...
>> Read full review
Great family holiday, this hotel offers everything, the food was very god with a huge choice and even the picky eaters were happy. Definitely will go back.
The entertainment offered something for...
>> Read full review
Excellent hotel our room just refurbished food very good.Intertainment generally good staff very friendly. Daytime entertainment good various games such as archery shuffleboard good fun or deadly...
>> Read full review
Hotel was brill. Entertainmemt all day amd night . Great for young children as lots for them to get involved in.
animation team fantastic, best iv ever seen.
very friendly staff . Hotel was amazing...
>> Read full review
Large Hotel, if you have young children (we didn't but could only imagine how difficult it would be) steps everywhere and only a couple of lifts. Reception staff very rude, food always Just warm, our...
>> Read full review
We stayed here for a week, all inclusive.
Reception - not the best, pleasant welcome I a young blonde grill. Later that day asked a man behind reception if there was rooms on a higher floor (as rep...
>> Read full review
These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinions of either Canarias.com or Tripadvisor LLC
1
horrible no lo recomiendo
el viaje mas horrible de mi vida,me trataron fatal,tanto los camareros como recepcion y la limpieza no hay,los colchones se salen los hierros lo comunique a recepcion y solo me dieron mantas para ponerlas debajo ya deberian cambiarle al hotel las estrellas y les pienso mandar una inspeccion por que no estan en condiciones no lo recomiendo para nada
These opinions and critics were subjected and belong to travellers who stayed in this establishment.These opinions do not represent the opinion of Canarias.com
7/30/2026 2:46:02 AM
<b>Follow us</b> and receive our latest offers and travel tips.
Canarias.com is your travel agency in Tenerife. Book hotels,excursions and cars by internet or in any of our offices on the island.
Exclusive offers for our subscriptors Receive the best offers and promotions direct to your inbox!
Need help?
With just a call to our agents they can help you with any questions you may have.Our opening hours are
Phones: 922 71 42 98
Minimum price guaranteed We do not charge you for your booking
Procedure to follow
The Minimum Price Guarantee, guaranteed by Tenerife.com
Terms and Conditions on our Low Price Guarantee
At Canarias.com we reimburse you the full amount you have paid for those bookings that when cancelled do not incur in any penalties that our suppliers (hotels, touroperators, airlines, etc.) may have determined and that are shown at the moment of booking.
